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    <title>Black &amp; Blue</title>
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    <description>The coffee is black, our oval is blue, this is a customer experience podcast brewed fresh for you!</description>
    <copyright>2023 Ford Motor Company</copyright>
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    <pubDate>Fri, 26 Apr 2024 13:59:09 -0400</pubDate>
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    <itunes:explicit>No</itunes:explicit>
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      <title>Contextual! | Black &amp; Blue Episode 4</title>
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      <itunes:title>Contextual! | Black &amp; Blue Episode 4</itunes:title>
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        <![CDATA[<p>If your work supports others, or you just love coffee, then check out Black &amp; Blue - the podcast that explores customer experience. <a href="https://s2.bl-1.com/h/i/dvVxWYxZ/ooq6dX?url=https://share.transistor.fm/s/99c7367e"><strong>Episode four</strong></a> examines making the customer experience contextual. Don't forget to <a href="https://s2.bl-1.com/h/i/dvVxXdMc/ooq6dX?url=https://forms.office.com/r/MtvC1xvBLz"><strong>leave your feedback</strong></a>!</p>]]>
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        <![CDATA[<p>If your work supports others, or you just love coffee, then check out Black &amp; Blue - the podcast that explores customer experience. <a href="https://s2.bl-1.com/h/i/dvVxWYxZ/ooq6dX?url=https://share.transistor.fm/s/99c7367e"><strong>Episode four</strong></a> examines making the customer experience contextual. Don't forget to <a href="https://s2.bl-1.com/h/i/dvVxXdMc/ooq6dX?url=https://forms.office.com/r/MtvC1xvBLz"><strong>leave your feedback</strong></a>!</p>]]>
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      <pubDate>Fri, 26 Apr 2024 13:59:09 -0400</pubDate>
      <author>Workplace Tech CX</author>
      <enclosure url="https://media.transistor.fm/99c7367e/3c5fda1c.mp3" length="79389810" type="audio/mpeg"/>
      <itunes:author>Workplace Tech CX</itunes:author>
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        <![CDATA[<p>If your work supports others, or you just love coffee, then check out Black &amp; Blue - the podcast that explores customer experience. <a href="https://s2.bl-1.com/h/i/dvVxWYxZ/ooq6dX?url=https://share.transistor.fm/s/99c7367e"><strong>Episode four</strong></a> examines making the customer experience contextual. Don't forget to <a href="https://s2.bl-1.com/h/i/dvVxXdMc/ooq6dX?url=https://forms.office.com/r/MtvC1xvBLz"><strong>leave your feedback</strong></a>!</p>]]>
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      <itunes:keywords>cx, customer experience, technology</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
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      <title>Intuitive! | Black &amp; Blue Episode 3</title>
      <itunes:episode>3</itunes:episode>
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        <![CDATA[<p>An Intuitive Experience Just... Makes Sense</p><p>If your work supports others, or you just love coffee, then check out Black &amp; Blue - the podcast that explores customer experience.  Episode three examines making the customer experience intuitive, and our search for Fred in Accounting gets underway. Don't forget to leave your feedback!</p><p><a href="https://forms.office.com/r/MtvC1xvBLz">Let us know what you think about Black &amp; Blue</a>, we would love to hear from you!</p><p><a href="https://feeds.transistor.fm/black-blue-83be8398-b133-4cef-8235-3598c48e0eae">Listen to all episodes of Black &amp; Blue here!</a></p>]]>
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        <![CDATA[<p>An Intuitive Experience Just... Makes Sense</p><p>If your work supports others, or you just love coffee, then check out Black &amp; Blue - the podcast that explores customer experience.  Episode three examines making the customer experience intuitive, and our search for Fred in Accounting gets underway. Don't forget to leave your feedback!</p><p><a href="https://forms.office.com/r/MtvC1xvBLz">Let us know what you think about Black &amp; Blue</a>, we would love to hear from you!</p><p><a href="https://feeds.transistor.fm/black-blue-83be8398-b133-4cef-8235-3598c48e0eae">Listen to all episodes of Black &amp; Blue here!</a></p>]]>
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      <pubDate>Fri, 09 Feb 2024 13:00:53 -0500</pubDate>
      <author>Workplace Tech CX</author>
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      <itunes:author>Workplace Tech CX</itunes:author>
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        <![CDATA[<p>An Intuitive Experience Just... Makes Sense</p><p>If your work supports others, or you just love coffee, then check out Black &amp; Blue - the podcast that explores customer experience.  Episode three examines making the customer experience intuitive, and our search for Fred in Accounting gets underway. Don't forget to leave your feedback!</p><p><a href="https://forms.office.com/r/MtvC1xvBLz">Let us know what you think about Black &amp; Blue</a>, we would love to hear from you!</p><p><a href="https://feeds.transistor.fm/black-blue-83be8398-b133-4cef-8235-3598c48e0eae">Listen to all episodes of Black &amp; Blue here!</a></p>]]>
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      <itunes:keywords>cx, customer experience, technology</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
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      <title>Personalized! | Black &amp; Blue Episode 2</title>
      <itunes:episode>2</itunes:episode>
      <podcast:episode>2</podcast:episode>
      <itunes:title>Personalized! | Black &amp; Blue Episode 2</itunes:title>
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        <![CDATA[<p>If your work supports others, then check out our second episode of Black &amp; Blue - the podcast that explores customer experience. Episode two examines the topic of making the customer experience personalized.</p><p><a href="https://forms.office.com/r/MtvC1xvBLz">Let us know what you think about Black &amp; Blue</a>, we would love to hear from you!</p><p><a href="https://feeds.transistor.fm/black-blue-83be8398-b133-4cef-8235-3598c48e0eae">Listen to all episodes of Black &amp; Blue here!</a></p>]]>
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      <content:encoded>
        <![CDATA[<p>If your work supports others, then check out our second episode of Black &amp; Blue - the podcast that explores customer experience. Episode two examines the topic of making the customer experience personalized.</p><p><a href="https://forms.office.com/r/MtvC1xvBLz">Let us know what you think about Black &amp; Blue</a>, we would love to hear from you!</p><p><a href="https://feeds.transistor.fm/black-blue-83be8398-b133-4cef-8235-3598c48e0eae">Listen to all episodes of Black &amp; Blue here!</a></p>]]>
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      <pubDate>Mon, 11 Dec 2023 10:08:32 -0500</pubDate>
      <author>Workplace Tech CX</author>
      <enclosure url="https://media.transistor.fm/cc0769c4/0a7e4753.mp3" length="67299066" type="audio/mpeg"/>
      <itunes:author>Workplace Tech CX</itunes:author>
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        <![CDATA[<p>If your work supports others, then check out our second episode of Black &amp; Blue - the podcast that explores customer experience. Episode two examines the topic of making the customer experience personalized.</p><p><a href="https://forms.office.com/r/MtvC1xvBLz">Let us know what you think about Black &amp; Blue</a>, we would love to hear from you!</p><p><a href="https://feeds.transistor.fm/black-blue-83be8398-b133-4cef-8235-3598c48e0eae">Listen to all episodes of Black &amp; Blue here!</a></p>]]>
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      <itunes:keywords>cx, customer experience, technology</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
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      <title>Easy! | Black &amp; Blue Episode 1</title>
      <itunes:episode>1</itunes:episode>
      <podcast:episode>1</podcast:episode>
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        <![CDATA[<p>Curious about how you can make your product or service an Easy experience for your customer?  In our first episode we explore what makes complex coffee so Easy!</p><p><a href="https://forms.office.com/r/MtvC1xvBLz">Let us know what you think about Black &amp; Blue</a>, we would love to hear from you!</p><p><a href="https://feeds.transistor.fm/black-blue-83be8398-b133-4cef-8235-3598c48e0eae">Listen to all episodes of Black &amp; Blue here!</a></p>]]>
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        <![CDATA[<p>Curious about how you can make your product or service an Easy experience for your customer?  In our first episode we explore what makes complex coffee so Easy!</p><p><a href="https://forms.office.com/r/MtvC1xvBLz">Let us know what you think about Black &amp; Blue</a>, we would love to hear from you!</p><p><a href="https://feeds.transistor.fm/black-blue-83be8398-b133-4cef-8235-3598c48e0eae">Listen to all episodes of Black &amp; Blue here!</a></p>]]>
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      <pubDate>Fri, 20 Oct 2023 11:25:45 -0400</pubDate>
      <author>Workplace Tech CX</author>
      <enclosure url="https://media.transistor.fm/32ab6619/d73c9327.mp3" length="94285903" type="audio/mpeg"/>
      <itunes:author>Workplace Tech CX</itunes:author>
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        <![CDATA[<p>Curious about how you can make your product or service an Easy experience for your customer?  In our first episode we explore what makes complex coffee so Easy!</p><p><a href="https://forms.office.com/r/MtvC1xvBLz">Let us know what you think about Black &amp; Blue</a>, we would love to hear from you!</p><p><a href="https://feeds.transistor.fm/black-blue-83be8398-b133-4cef-8235-3598c48e0eae">Listen to all episodes of Black &amp; Blue here!</a></p>]]>
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      <itunes:keywords>cx, customer experience, technology</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
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