What You Don't Know

The Art of Storytelling: Beats and Journeys | With Michael Davis | What You Don't Know

Teresa Nichols — Thu, 01 May 2025 23:00:00 +0100

In this episode of the What You Don't Know podcast, Teresa Nichols interviews speaking coach Michael Davis, who shares insights on personal growth, storytelling, and the importance of communication skills. Michael discusses the significance of understanding the narratives we tell ourselves and others, the role of transparency in building trust, and the balance between sharing personal experiences and maintaining professionalism. He emphasizes the need for effective communication in leadership roles and how AI can assist in enhancing these skills. In this conversation, Michael Davis shares his journey from being a financial advisor to becoming a storytelling coach. He discusses the importance of understanding story beats, adapting to online coaching during the pandemic, and the significance of solving real problems for clients. Michael emphasizes the need for effective feedback and how to connect with audiences on a deeper level, ultimately leading to more impactful presentations.

We hope you enjoyed!
The What You Don't Know podcast team :)

#multimedia, #storytelling #trust #videocontent #digitalmarketing #clientfeedback #entrepreneurship #innovation #production #communication #design #branding #videoproduction #teamwork #projectmanagement #clientrelations #attentiontodetail #qualityproducts #communication #respect

Empowering Women to Lead Beyond Limitations | With Lori Kirstein | What You Don't Know

Teresa Nichols — Thu, 24 Apr 2025 23:00:00 +0100

In this episode of the What You Don't Know podcast, host Teresa Nichols speaks with growth activist Lori Kirstein about empowering women leaders, building trust, and the importance of authenticity. They discuss the societal programming that holds women back, the impact of past experiences on self-perception, and the role of empathy and kindness in personal growth. Lori shares her journey of overcoming challenges and encourages women to embrace their strengths and break free from limitations. In this engaging conversation, Lori Kirstein and Teresa Nichols explore themes of self-confidence, leadership, and the balance between masculine and feminine energies. They discuss the importance of personal growth, spirituality, and the need for community support in navigating life's challenges. The dialogue emphasizes the significance of sharing light, building trust, and the transformative power of small actions in achieving fulfillment and empowerment.

Find Lori on LinkedIn: https://www.linkedin.com/in/lorikirstein/

We hope you enjoyed!
The What You Don't Know podcast team :)

Empathy: The Heart of Business Success | With Greg Russak | What You Don't Know

Teresa Nichols — Thu, 27 Mar 2025 22:00:00 +0000

In this episode of the What You Don't Know podcast, Teresa Nichols interviews Greg Russek, a principal consultant at Conscientious Capitalists, LLC. They discuss the concept of conscientious capitalism, emphasizing the importance of trust, empathy, and long-term thinking in business. Greg shares insights on how leadership influences organizational culture and the shift from selling to solving problems for customers. He advocates for ethical practices in business and the need for a more equitable distribution of wealth, highlighting the role of empathy in creating a better world. In this conversation, Greg Russak and Teresa Nichols explore the complexities of sales ethics, the impact of high ticket sales strategies, and the importance of establishing value in pricing. They discuss the challenges faced by B2B companies in navigating market fit and the significance of understanding target markets and buyer personas. The conversation emphasizes the role of organizational culture in shaping sales practices and the systemic issues within corporate leadership that prioritize shareholder value over ethical considerations. Ultimately, they highlight the necessity of building trust and long-term relationships with customers as a foundation for sustainable business success.

We hope you enjoyed!
The What You Don't Know podcast team :)

Profit Levers and Coaching Strategies for Gorwth | With Debbie Z. Lattuga | What You Don't Know

Teresa Nichols — Thu, 20 Mar 2025 22:00:00 +0000

In this episode of the What You Don't Know podcast, host Teresa Nichols interviews business coach Debbie Z. Lattuga. They discuss the importance of understanding profit levers for small to medium-sized businesses, the significance of building trust with clients, and the role of feedback in coaching relationships. Debbie shares her insights on how to effectively deliver feedback and the evolution of her coaching methods based on client needs. In this conversation, Debbie Z. Lattuga shares her journey as a coach, emphasizing the shift from process-oriented coaching to a focus on profit. She discusses the importance of clear communication in coaching, the effectiveness of cold calling, and the significance of building relationships through networking. Debbie highlights her strategies for client acquisition, including workshops and the no-like-trust factor, which she believes is essential for business success.

We hope you enjoyed!
The What You Don't Know podcast team :)

Empowering Brands Through Feedback | With Ahmad Jan | What You Don't Know

Teresa Nichols — Thu, 13 Mar 2025 23:00:00 +0000

In this episode of the What You Don't Know podcast, host Teresa Nichols speaks with Ahmad Jan, a branding expert and UI/UX designer. They discuss the importance of feedback in branding, the creative process involving mood boards, and the connection between branding and digital marketing. Ahmad shares insights on leading a team, the significance of empathy in leadership, and personal growth through risk-taking. The conversation also touches on the vision behind the No Like Trust initiative, emphasizing the importance of knowing, liking, and trusting in business relationships.

We hope you enjoyed!
The What You Don't Know podcast team :)

The Magic of Elf Visits | With Sparkles the Elf | What You Don't Know

Teresa Nichols — Thu, 20 Feb 2025 23:00:00 +0000

In this episode of the Know Like Trust podcast, host Teresa Nichols interviews Sparkles the Elf, who shares her experiences and insights from her five years of visiting children during the Christmas season. Sparkles discusses the joy of being an elf, the planning that goes into each visit, and the impact of COVID on their mission to spread happiness. She shares memorable interactions with kids, the importance of family involvement, and how the activities have evolved over the years. The conversation highlights the significance of kindness and relationships, both among siblings and within families, as well as the ongoing preparations at the North Pole.

We hope you enjoyed!
The What You Don't Know podcast team :)

The Lasting Impact of Video Content on Business | With Les Fultz | What You Don't Know

Teresa Nichols — Fri, 14 Feb 2025 01:00:00 +0000

In this episode of the No Like Trust podcast, Teresa Nichols interviews multimedia innovator Les Foltz, who shares insights on storytelling, building trust in high-stakes projects, and the importance of feedback in the creative process. Les discusses his approach to helping clients communicate effectively and the lasting impact of video content. He emphasizes the need for patience and understanding in client relationships and the role of feedback in personal and professional growth. In this conversation, LES shares insights on the importance of experience in design and branding, emphasizing how learning through feedback and critiques shapes a professional's growth. He discusses the dynamics of teamwork, project management, and the significance of attention to detail in video production. The conversation also highlights the value of gaining respect through honest communication and the impact of quality in products and services, particularly in the context of Home City Ice. The discussion concludes with reflections on connecting with the audience and the importance of supportive team environments.

We hope you enjoyed!
The What You Don't Know podcast team :)

The Art of Comedy: Trust, Feedback, and Growth | With Mike Jackson | What You Don't Know

Teresa Nichols — Fri, 24 Jan 2025 02:00:00 +0000

In this episode of the What You Don't Know podcast, host Teresa Nichols engages comedian Mike Jackson in a lively discussion about the intersection of humor and feedback. Mike shares his journey as a comedian, emphasizing the importance of building trust with audiences and the role of feedback in refining his craft. He recounts experiences navigating cultural sensitivities in his jokes and highlights the significance of mentorship and collaboration within the comedy community. The conversation underscores the necessity of perspective in both comedy and feedback, encouraging listeners to embrace humor as a tool for connection and understanding. In this engaging conversation, Mike Jackson shares his experiences growing up with a common name, the humor found in everyday life, and the laughter that comes from marriage. He discusses the quirks of relationships, the importance of comedy in personal growth, and reflects on the joy of storytelling. The conversation wraps up with thoughts on future plans and the significance of laughter in life.

We hope you enjoyed!
The What You Don't Know podcast team :)

#comedy #feedback #humor #trust #culturalsensitivity #mentorship #perspective #personalgrowth #storytelling #audienceengagement #MichaelJackson #comedy #marriage #humor #relationships #laughter #everydaylife #personalgrowth #storytelling #podcast

The Art of Feedback in Personal Training | With Merick Evans | What You Don't Know

Teresa Nichols — Fri, 17 Jan 2025 02:00:00 +0000

In this episode of the What You Don't Know podcast, Teresa Nichols interviews personal trainer Merrick Evans, who shares his journey from various jobs to becoming a personal trainer. They discuss the significance of feedback in different work environments, how to translate that feedback into personal training, and the importance of understanding client needs. Merrick emphasizes the know, like, trust factor in building client relationships and how social media can enhance these connections. The conversation also touches on the challenges of giving and receiving feedback, the role of empathy in training, and the necessity of adjusting training based on client feedback.

We hope you enjoyed!
The What You Don't Know podcast team :)#personaltraining

#Feedback #ClientRelationships #KnowLikeTrust #FitnessCoaching #Empathy #SocialMedia #TrainingAdjustments #Communication #CoachingTechniques

Your Success is When Your Client is Satisfied | With Imran Haroon | What You Don't Know

Teresa Nichols — Fri, 10 Jan 2025 02:00:00 +0000

In this conversation, Teresa Nichols interviews Imran, an experienced graphic designer and creative director, who shares his journey of overcoming language barriers and the importance of feedback in his work. Imran discusses how he has built trust with clients and students over his 17-year career, emphasizing the significance of being a good listener and the art of giving and receiving feedback. He also reflects on his teaching experiences and the joy of seeing his students succeed, highlighting the impact of positive feedback in both professional and educational settings.

We hope you enjoyed!
The What You Don't Know podcast team :)

#graphicdesign #feedback #languagebarriers #teaching #clientsatisfaction #communication #internationalwork #creativedirector #Imran #TeresaNichols

Building Trust in Technical Education | With John Ginter | What You Don't Know

Teresa Nichols — Fri, 03 Jan 2025 02:00:00 +0000

In this episode of the What You Don't Know podcast, Teresa Nichols interviews John Ginter, a veteran teacher in technical education. They discuss the evolution of educational options available to students, the importance of trust in the classroom, and the role of feedback in student development. John shares his unique approach to teaching, emphasizing the need for student responsibility and engagement, and how he fosters a trusting environment that encourages students to take ownership of their learning. The conversation also touches on the challenges faced in technical programs and the dynamics of teacher-student interactions. In this conversation, Teresa Nichols and John Ginter explore the significance of spontaneous feedback in educational settings, the importance of trust in facilitating effective communication, and the challenges faced in adapting to technological advancements. They also discuss the dynamics of feedback in theater, the complexities of job search processes, and the often misunderstood role of HR in employee relations. The dialogue emphasizes the need for genuine communication and continuous learning as essential components for personal and professional growth.

Connect with John here on Linkedin: https://www.linkedin.com/in/john-ginter-aa310b24/

We hope you enjoyed!
The What You Don't Know podcast team :)

#TechnicalEducation #TrustInTeaching #StudentEngagement #FeedbackMechanisms #TeacherStudentRelationships #VocationalTraining #EducationStrategies #StudentResponsibility #TeachingChallenges #EducationalDevelopment #Feedback #Education #Trust #Technology #Theater #JobSearch #HR #Communication #Learning #Adaptation

The Power of Zones in Organizing | With Courtney Cummings | What You Don't Know

Teresa Nichols — Fri, 20 Dec 2024 02:00:00 +0000

In this episode of the What You Don't Know podcast, Teresa Nichols interviews Courtney Cummings, a professional organizer from Dayton, Ohio. They discuss the importance of feedback in the organizing process, how to create effective organizational systems, and the transformative impact of professional organizing on clients' lives. Courtney shares her journey into the organizing business, the significance of building trust with clients, and the creative problem-solving required in her work. The conversation also touches on the importance of sharing organizing tips and resources to help others live more efficiently.

We hope you enjoyed!
The What You Don't Know podcast team :)

#ProfessionalOrganizing #Feedback #ClientEngagement #Trust #OrganizationTips #HomeOrganization #BusinessOrganization #CreativeSolutions #ClientStories #OrganizingSystems

Mastering the Art of Networking | With Michael A. Forman | What You Don't Know

Teresa Nichols — Fri, 13 Dec 2024 02:00:00 +0000

In this episode of the What You Don't Know podcast, Teresa Nichols interviews Michael A. Forman, a speaker and author specializing in networking and communication. They discuss the importance of building relationships through the know-like-trust model, the significance of feedback in networking, and the differences between military and corporate feedback. Michael shares insights on effective networking strategies, the role of introverts, and the importance of listening in building meaningful connections. The conversation emphasizes the need for open-mindedness and adaptability in professional relationships, concluding with a commitment to continue the dialogue in future episodes.

We hope you enjoyed!
The What You Don't Know podcast team :)

#Networking #KnowLikeTrust #Feedback #Relationships #Communication #Introverts #ElevatorPitch #ListeningSkills #BusinessRelationships #Coaching

Evolving a Business with Feedback and Technology | With Brandon and Ren Jett | What You Don't Know

Teresa Nichols — Fri, 06 Dec 2024 11:25:18 +0000

In this episode of the What You Don't Know podcast, Teresa Nichols interviews Brandon and Ren Jett, the creators of Sleuth Kings, an interactive mystery subscription box. They discuss the origins of their business, the importance of customer feedback in evolving their product, and the innovative use of technology to enhance user experience. The couple shares insights on running a business together, handling customer complaints, and their transition to new ventures after Sleuth Kings. Their journey highlights the significance of adaptability, creativity, and customer-centric approaches in entrepreneurship.

We hope you enjoyed!
The What You Don't Know podcast team :)

#SleuthKings #InteractiveMystery #SubscriptionBox #CustomerFeedback #BusinessPartnership #TechnologyInBusiness #CoupleEntrepreneurs #CustomerService #ProblemSolving #BusinessEvolution

Building Trust through Sharing | With Elliot Silber | What You Don't Know

Teresa Nichols — Fri, 06 Dec 2024 02:00:00 +0000

In this episode of What You Don’t Know, host Teri Nichols sits down with Elliot Silber, a master communicator, to explore the art of building trust through effective communication. They dive into laser language for sales, networking, and marketing, offering tips on listening, asking the right questions, and using feedback to grow. Teri and Elliot share insights on starting a leaders' networking breakfast, why all feedback is valuable, and the power of unexpected thank yous for constructive feedback. Tune in for actionable communication strategies to elevate your networking game!

We hope you enjoy!
The What You Don't Know podcast team :)

#WhatYouDontKnow #CommunicationSkills #NetworkingTips #TrustBuilding #FeedbackMatters #TeriNichols #ElliotSilber

The Role of Respect in Trust | With Gery Deer | What You Don't Know

Teresa Nichols — Fri, 22 Nov 2024 02:00:00 +0000

In this conversation, Teresa Nichols interviews Gery Deer about the importance of feedback in building trust and relationships. They discuss the concept of Know Like Trust and how it applies to business and personal relationships. They also talk about the role of respect in building trust and the importance of storytelling in marketing and public relations. Jerry shares examples of how feedback can be solicited and used to improve business processes. In this conversation, Gery Deer discusses the importance of feedback in business and shares his experiences with receiving feedback from clients. He emphasizes the need for effective communication and understanding between businesses and clients. Gery also talks about the value of exit interviews and how they can provide valuable insights. Additionally, he shares his passion for typewriters and the lessons he has learned from collecting and using them.

We hope you enjoyed!
The What You Don't Know podcast team :)

#Feedback #KnowLikeTrust #Respect #Storytelling #Marketing #PublicRelations #Communication #ExitInterviews #ClientFeedback #Typewriters

The Importance of Authenticity and Respect | With Kimberly Todd | What You Don't Know

Teresa Nichols — Fri, 01 Nov 2024 00:00:00 +0000

Kimberly Todd, owner and CEO of KLT Educational Services, discusses the importance of feedback and building rapport in coaching and education. She emphasizes the need for constructive criticism and the transformation that comes from changing mindsets. Kimberly also highlights the significance of authenticity, respect, and trust in building relationships with both children and adults. She shares examples of tough feedback she has given and received, and how it has helped her grow personally and professionally.

We hope you enjoyed!
The What You Don't Know podcast team :)

#feedback #coaching #education #transformation #authenticity #respect #trust #rapport #children #adults

Building Rapport Through Feedback | With Erica Collins | What You Don't Know

Teresa Nichols — Fri, 18 Oct 2024 01:00:00 +0100

In this episode, Teresa Nichols interviews Erica Collins, a retired professional dancer and dance instructor, about the importance of feedback in the dance and yoga industries. They discuss how feedback can help or hinder growth and development, especially in children. Erica shares her experiences with giving feedback to young dancers and the challenges of finding the right balance between positive reinforcement and constructive criticism. They also touch on the role of feedback in building rapport with students and clients. Erica emphasizes the need to take feedback with a grain of salt and find a balance between personal growth and external opinions.

We hope you enjoyed!
The What You Don't Know podcast team :)

feedback #dance #yoga #children #constructivecriticism #positivereinforcement #rapport #teaching #learning #growth

Turning Skeptics into Advocates | With Dayne Cooper | What You Don't Know

Teresa Nichols — Fri, 04 Oct 2024 01:00:00 +0100

In this conversation, Teresa Nichols interviews her son, Dayne Cooper, who works in food service. They discuss how Dayne handles upset customers and the importance of approaching situations with calmness and compassion. They also talk about maintaining the know, like, and trust vibe that customers already have when they walk into the restaurant. Dayne shares his experiences with audits and giving feedback to his team members. He emphasizes the need for patience and understanding when giving feedback and the importance of adapting to different individuals' needs. The conversation ends with Teresa offering Dayne a free Know Like Trust Report.

We hope you enjoyed!
The What You Don't Know podcast team :)

#foodservice #customerservice #feedback #knowliketrust #audits #management #mentorship