What the HealthTech?

S5: EP009 – EIDO Healthcare: Redefining Informed Consent

Radar Healthcare — Wed, 21 Jan 2026 05:00:00 +0000

In this special episode of What The HealthTech?, Radar Healthcare CEO Paul Johnson sits down with Matthew Ravenscroft, Managing Director of EIDO Healthcare, to explore how Radar’s strategic investment in EIDO is shaping the future of informed consent and patient safety.

EIDO Healthcare is a global leader in digital informed consent and patient information solutions, now part of the Radar Healthcare family. Together, they’re working to empower patients, strengthen safety, and drive healthcare innovation across the UK and internationally.

🔍 In this episode:
• Who EIDO are and their mission to transform informed consent
• Why informed consent is critical to patient safety and trust
• Why now was the right time for Radar and EIDO to come together
• How this collaboration will benefit healthcare organisations in practice
• The shared vision for the next 3–5 years in health and care

This conversation gives a behind-the-scenes look at how two industry leaders are joining forces to improve healthcare outcomes through technology, collaboration, and digital transformation.

📲 Connect with Radar Healthcare:
🔗 Website: https://radarhealthcare.com

🔗 LinkedIn: Radar Healthcare
🔗 X: @RadarHealthcare
🔗 Facebook: Radar Healthcare Software
🔗 Instagram: @RadarHealthcare
🔔 Subscribe: https://bit.ly/4bzPDLP

Learning from other countries' healthcare systems

Radar Healthcare — Tue, 06 Jan 2026 18:00:00 +0000

What can healthcare systems around the world learn from each other?

In this episode of What the HealthTech, host Mark Fewster is joined by Paul Johnson, Co-Founder of Radar Healthcare, to explore how global insight can drive local impact in health and social care.

Radar Healthcare has been supporting improvement and patient safety since 2012, growing from its UK roots to working with organisations across the NHS, the US and Qatar. Together, Mark and Paul discuss how Radar Healthcare’s mission has evolved, what it takes to expand into international healthcare markets, and the challenges and opportunities of operating across very different systems.

The conversation dives into:

How healthcare priorities differ across the UK, US and Qatar
What the NHS can learn from international approaches to safety, quality and innovation
Real-world examples of Radar Healthcare’s impact across borders
How culture and regulation shape digital transformation in healthcare
What’s next for Radar Healthcare on the global stage

Whether you’re a healthcare leader, digital innovator or quality and safety professional, this episode offers practical lessons on how global thinking can strengthen local care.

Tune in to hear how learning beyond borders can help improve outcomes for patients and communities everywhere.

S5: BONUS Episode: What the HealthTech: Christmas Special – Moments That Moved Us

Radar Healthcare — Wed, 10 Dec 2025 04:00:00 +0000

🎄 It’s the What the HealthTech? Christmas Special!

Join host Justine Abson as we wrap up the year with a look back at the most memorable moments from Seasons 4 and 5.

From emotional reflections to laugh-out-loud stories, this festive episode celebrates the guests who’ve made a lasting impact on our listeners and the health and social care community.

☕ Grab a warm drink and enjoy the highlights that moved us, inspired us, and reminded us why we do what we do.

🎧 Listen now and celebrate the season with us!

#WhatTheHealthTech #ChristmasPodcast #HealthTechHighlights #PodcastMoments #HealthcareStories #RadarHealthcare #HealthAndSocialCare #PodcastSpecial #FestiveEdition

S5: EP 007: Behind the Screens: The Real Impact of Customer Support

Radar Healthcare — Wed, 26 Nov 2025 05:00:00 +0000

What really happens behind the scenes in customer support?

In this episode of What the HealthTech, host Sophie Blackett chats with George Musgrave, Support Analyst at Radar Healthcare, to uncover the real impact of support teams in health and social care tech.

George shares his journey through the company, the importance of first-line support, and how collaboration across departments ensures customers receive fast, empathetic, and effective help.

🔍 Topics covered:

First-line support myths & realities
Radar Healthcare’s support structure
Cross-team collaboration (Product, Partnerships, Development)
Tools, processes & customer feedback

🎧 Listen now and discover how Radar Healthcare puts customers first — every step of the way.

#CustomerSupport #HealthTech #RadarHealthcare #SupportAnalyst #BehindTheScenes #HealthcareInnovation #WhatTheHealthTech #CustomerExperience #TechSupport #SupportTeam

S5: EP 006: Empowering Nurses in the Workplace – Part 2: New Paths & Possibilities

Radar Healthcare — Wed, 12 Nov 2025 05:00:00 +0000

In this inspiring episode of What the HealthTech, host Justine Abson welcomes back Linda Buabeng — registered nurse, healthcare consultant, and co-founder of Beyond Nursing.

Linda shares her journey from clinical nursing to strategic leadership, and how she’s helping nurses unlock their potential through networking groups, masterclasses, and career coaching.

Whether you're a nurse looking to climb the career ladder, pivot into consultancy, or launch a passion project, this episode is packed with insights, success stories, and practical advice.

Topics covered:

Career transitions for nurses
Building confidence and leadership skills
Masterclasses and mentorship
Collaborating with organisations to support nurses

Connect with Linda on LinkedIn: https://www.linkedin.com/in/linda-buabeng/

💬 Don’t forget to like, comment, and subscribe for more conversations on innovation in health and social care.

#WhatTheHealthTech #HealthcarePodcast #NursingLeadership #HealthcareCareers #BeyondNursing #EmpoweringNurses #HealthTechPodcast #NurseMentorship #NursingMasterclass

S5: EP 005: Movember: Small Steps, Big Change: Building Better Habits for Men’s Health

Radar Healthcare — Wed, 29 Oct 2025 05:00:00 +0000

In this special Movember edition of What The HealthTech?, host Jacob Mistry sits down with Craig Rainford and Harry Heyes from Radar Healthcare to have an open and honest conversation about men’s health — from mental wellbeing to fitness, friendships, and forming better habits.

While Movember is best known for moustaches, it’s about far more than facial hair. This episode dives into the real challenges men face when it comes to looking after both body and mind — and how small steps can make a big difference.

💬 In this episode:
• Why talking about men’s health still isn’t easy — and how we can change that
• The link between physical fitness and mental wellbeing
• How motivation fades but habits last a lifetime
• The power of community, connection, and checking in on your mates
• What workplaces can do to support men’s wellbeing
• Simple ways to take the first step towards better health

Men’s health is everyone’s business. Whether it’s getting active, opening up, or booking that long-overdue check-up — this conversation is about breaking the silence, one chat at a time.

👨‍🦰 Learn more and get involved with Movember:
🔗 https://uk.movember.com

📲 Connect with Radar Healthcare:
🔗 Website: https://radarhealthcare.com

🔗 LinkedIn: Radar Healthcare
🔗 X: @RadarHealthcare
🔗 Facebook: Radar Healthcare Software
🔗 Instagram: @RadarHealthcare
🔔 Subscribe: https://bit.ly/4bzPDLP

#RadarHealthcare #WhatTheHealthTech #Movember #MensHealth #MentalHealth #Wellbeing #MenTalk #HealthAndCare #Movember2025 #MensWellbeing #HealthcareCommunity

S5: EP 004: Cyber Security Awareness with Mark Harris

Radar Healthcare — Wed, 15 Oct 2025 05:00:00 +0100

In this insightful episode of What The HealthTech?, host Jacob Mistry is joined by Mark Harris, IT Manager at Radar Healthcare, to explore one of the most pressing topics in today’s digital world, cyber security.

With October marking Cyber Security Awareness Month, Mark shares why protecting sensitive data is critical for health and social care, the evolving threats facing the sector, and what organisations can do to stay secure while still focusing on delivering safe, effective care.

🔍 In this episode:

Why cyber security is now a board-level priority in health and care
The biggest risks and threats organisations are facing today
How Radar Healthcare approaches data security and compliance
Practical steps leaders can take to improve their organisation’s cyber resilience
The role of culture and awareness in reducing cyber risks
How innovation and security go hand in hand

Cyber-security is about more than just technology, it’s about protecting people, patients, and trust. This conversation will leave you with clear insights on how to build resilience in your organisation.

📲 Connect with Radar Healthcare:
🔗 Website: www.radarhealthcare.com
🔗 LinkedIn: Radar Healthcare
🔗 Instagram: @RadarHealthcare

#CyberSecurity #CyberSecurityAwarenessMonth #WhatTheHealthTech #HealthAndCare #DataProtection #CyberResilience #DigitalHealth #RadarHealthcare

S5: EP 003: How EIDO Healthcare Builds Trust with Patient Information — The Role of the PIF Tick

Radar Healthcare — Wed, 01 Oct 2025 04:00:00 +0100

In this episode of What the HealthTech, host Justine Abson is joined by Sophie Randall (Patient Information Forum) and Julie Smith (EIDO Healthcare) to discuss how the PIF TICK is helping healthcare organisations build trust through reliable patient information.

We explore:

What the PIF TICK is and why it matters
How EIDO Healthcare integrates it into consent documentation
Combating misinformation and supporting informed consent
Making health information inclusive and accessible

🎧 A must-listen for anyone working in patient communication, digital health, or clinical leadership.

🔔 Like, comment, and subscribe for more insights into health and social care innovation.

#PIFTICK #EIDOHealthcare #PatientSafety #HealthInformation #WhatTheHealthTech

S5: EP 002: Caring for Those Who Care: How Nursem Supports Healthcare Workers

Radar Healthcare — Wed, 17 Sep 2025 04:00:00 +0100

In this episode of What the HealthTech, host Justine Abson chats with Antonia Philp, co-founder of Nursem, a skincare brand created to support nurses and healthcare workers.

We dive into:

The personal story behind Nursem
How the product was developed with healthcare professionals
The Nursem Promise and its impact
Growing a purpose-led brand
How organisations can get involved

🔔 Like, comment, and subscribe for more inspiring stories from health and social care.

#Nursem #HealthcareSupport #NursingCare #WhatTheHealthTech #SkincareForNurses

S5: EP 001: The Era of Digital Nursing: Leadership, Innovation & Empowering the Next Generation

Radar Healthcare — Wed, 03 Sep 2025 04:00:00 +0100

In this episode of What the HealthTech, host Justine Abson is joined by Sarah Hanbridge, Chief Clinical Information Officer at Leeds Teaching Hospitals NHS Trust and a pioneer in digital nursing.

Sarah shares her 20+ year journey in digital health, offering powerful insights on:

The evolution of digital nursing
Breaking traditional career barriers
Supporting the next generation of nurses
Leading digital transformation in healthcare
Reframing digital as a positive force for patient safety

If you're passionate about healthcare innovation, leadership, or nursing, this episode is for you.

🔔 Don’t forget to like, comment, and subscribe for more conversations on the future of health and social care.

#DigitalNursing #HealthTech #NHS #NursingLeadership #WhatTheHealthTech

S5: BONUS Episode: Meet the US Team – Driving HealthTech Forward

Radar Healthcare — Thu, 28 Aug 2025 04:00:00 +0100

In this episode of What the HealthTech?, host Justine Abson connects with our US colleagues - VP Glenn, Sales Lead Sam, and Marketing Manager Ronnie - to explore the current landscape of health and social care in the States. From provider challenges to the importance of compliance and quality, the team shares their perspectives on how technology is shaping better outcomes for patients and professionals alike.

S4: EP 011: Inclusive Care: Supporting LGBTQ+ Individuals in Health & Social Care

Radar Healthcare — Wed, 11 Jun 2025 04:00:00 +0100

Inclusive Care: Supporting LGBTQ+ Individuals in Health & Social Care

In this episode, host Rebecca Linley is joined by Alex Matheson, Director of Inclusion at the LGBTQ+ Foundation, to discuss the importance of LGBTQ+ inclusion in health and social care settings.

✅ What you’ll learn:

The key challenges LGBTQ+ people face in healthcare
How providers can ensure services are inclusive and affirming
Real-life strategies for supporting LGBTQ+ patients and professionals
Policies and training that make a real difference
Actionable advice for care leaders

This is a must-listen for healthcare professionals, care providers, and leaders who want to improve equity and inclusivity across their organisations.

📍 Find out more about LGBTQ+ Foundation: https://lgbt.foundation

#LGBTQ #InclusiveCare #HealthTechPodcast #SocialCare #HealthcareEquity #WhatTheHealthTech #HealthInclusion #CareWork #LGBTQSupport #LGBTQInclusion #PrideMonth

S4: EP 010: Revolutionising Healthcare Training with Immersive Technology

Radar Healthcare — Wed, 14 May 2025 04:00:00 +0100

Immersive technology is reshaping healthcare training—but what impact does it really have on learning, engagement, and patient care?

In this episode of What the HealthTech, host Justine Abson is joined by Michael Wyrley-Birch, Chief Strategy Officer at Cassette Group, to discuss how cutting-edge technology is solving some of healthcare’s biggest challenges.

Why immersive technology is critical for healthcare training
How it tackles staff shortages, burnout, and financial constraints
The science behind engagement and learning retention
How immersive solutions improve accessibility and inclusion
Where healthcare training technology is headed in the next 5–10 years

If you're looking to improve staff development, training efficiency, and patient care, this episode is packed with insights to help you stay ahead of the curve.

🎧 Listen now!

#ImmersiveLearning #HealthTech #HealthcareTraining #VRinHealthcare #DigitalTransformation

S4: EP 009: Sustainable Care: The Future of Green Health and Social Care

Radar Healthcare — Wed, 30 Apr 2025 04:00:00 +0100

This week on What the HealthTech, Rebecca Linley welcomes Hannah Montgomery, Marketing, Sustainability and Care Lead at Grace Cares, to explore the future of sustainable health and social care.

Learn why eco-conscious practices are critical to care providers, what government targets mean for the sector, and how providers can reduce their carbon footprint, cut costs, and create healthier environments for staff, residents, and communities.

S4: EP 008: Finding the Right Care Technology For You

Radar Healthcare — Wed, 16 Apr 2025 04:00:00 +0100

Navigating the world of care technology can be overwhelming, but making the right choices is crucial for delivering high-quality care.

In this episode of What the HealthTech, host Rebecca Linley is joined by Blythe Senior, Director of Professional Services at Guided Innovation, to break down everything care organisations need to know about selecting, implementing, and managing new technology.

Where to start when investing in care tech
Procurement best practices and key considerations
Ensuring smooth implementation and overcoming challenges
Must-have technologies for care providers
Managing organisational change without disrupting culture
Emerging care tech trends shaping the future

Whether you’re looking to build your care tech “shopping list” or stay ahead of industry trends, this episode is packed with insights to help you make informed, impactful decisions.

🎧 Listen now!

#CareTechnology #HealthTech #SocialCare #CareInnovation #HealthcareIT

S4: EP 007: The impact of data and reporting across your care organisation

Radar Healthcare — Wed, 02 Apr 2025 04:00:00 +0100

In this episode, we explore how data and technology are transforming the care sector. Host Daniel Grant is joined by Emma Miles, Care Consultant at Cura Healthcare Solutions, to discuss:

🔹 How bespoke dashboards simplify compliance & oversight
🔹 The key data points that drive real care improvements
🔹 How to make tech adoption easier for care teams
🔹 The future of digital transformation in health & social care

With experience in nursing and leadership roles at Avery Healthcare and Macc Care, Emma shares practical insights on using data-driven reporting to improve care quality.

S4: EP 006: Navigating CQC Changes with Technology and Insights

Radar Healthcare — Wed, 19 Mar 2025 05:00:00 +0000

With CQC regulations evolving, how can care providers stay compliant and improve their ratings? In this episode of What the HealthTech, host Justine Abson speaks with Louie Werth, Director of Care Research, about how organisations can adapt and leverage technology to stay ahead.

🔹 Key CQC updates providers need to know
🔹 How to avoid common compliance pitfalls
🔹 The role of technology in improving inspection readiness
🔹 Practical steps to empower staff and prevent change fatigue
🔹 How to choose the right tech partner for success

Watch now to get expert insights on navigating regulatory changes in health and social care!

🔔 Don’t forget to like, comment, and subscribe for more healthcare insights!

S4: EP 005: People-First, Tech-Second: Ramsay Health Care’s Patient Safety Innovations

Radar Healthcare — Wed, 05 Mar 2025 05:00:00 +0000

How is Ramsay Health Care UK redefining patient safety with technology?

At Ramsay Health Care UK, patient safety isn’t just about adopting the latest healthcare technology—it’s about ensuring that AI, virtual care, and digital transformation empower healthcare professionals rather than replace them.

Recently, Jo Dickson, Chief Clinical and Quality Officer at Ramsay Health Care UK, joined the HSJ Patient Safety Congress to discuss Ramsay’s people-first, tech-second approach to improving patient safety. In this episode, Justine Abson, Head of Marketing at Radar Healthcare, sits down with Jo to explore:
✅ How technology supports a just culture in healthcare.
✅ The role of the Patient Safety Incident Response Framework (PSIRF).
✅ How AI-driven risk management and reporting enhance patient care.
✅ Why healthcare compliance and transparency are critical for safety.

By leveraging smart healthcare solutions, Ramsay Health Care is improving risk management, empowering staff, and ensuring that technology enhances, not replaces, human care.

Learn more about Radar Healthcare’s role in digital transformation and patient safety:
🔗 Website: https://radarhealthcare.com
🔗 LinkedIn: https://www.linkedin.com/company/2933609/
🔗 Subscribe for more healthcare insights: https://bit.ly/4bzPDLP

S4: EP 004: Exploring Family Dynamics and Communication Challenges in Social Care

Radar Healthcare — Wed, 19 Feb 2025 04:00:00 +0000

This week, we are delighted to welcome Helen Mason. In this episode we are going to discuss the effects on families when a loved one enters the social care system, particularly when they lose the ability to speak, and how these individuals can still participate in their own care plans.

S4: EP 003: Tech and Transformation in Social Care

Radar Healthcare — Wed, 05 Feb 2025 05:00:00 +0000

In this episode, we sit down with Erica Pryce, Managing Director (South) at Active Care Group, to discuss the role of technology in modern social care. Erica shares her insights on how implementing systems like Radar Healthcare improves safety, compliance, and governance. She also delves into the challenges and opportunities of using tech in social care, from ensuring inclusivity for individuals who cannot communicate with words to overcoming resistance from "tech-phobic" staff. Join us as we explore practical tips for choosing and managing digital systems and what the future holds for tech in social care.

S4: EP 002: Enhancing Collaboration and Customer Support in 2025

Radar Healthcare — Wed, 22 Jan 2025 04:00:00 +0000

In this episode, our host Rebecca Linley, Senior Communications Executive at Radar Healthcare, is joined by Rhian Bulmer, our Chief Partnerships Officer, to reflect on the successes of 2024 and share exciting plans for 2025. With collaboration and customer support at the heart of everything we do, Rhian dives into key topics such as:

How 2024 initiatives like user groups, monthly webinars, and our new customer magazine have strengthened relationships and engagement.
The growing impact of our Academy and Community platforms in empowering customers.
The importance of attending industry events to foster connections and stay ahead in the healthcare landscape.
How recent investments are set to transform customer support and drive innovation in 2025.

S4: EP 001: The Future of Social Care: Trends, Tech, and Transformations with Prof. Martin Green OBE

Radar Healthcare — Wed, 08 Jan 2025 02:00:00 +0000

This week we are joined by Professor Martin Green OBE, Chief Executive of Care England, the largest representative body for independent social care services in the UK. He is a Trustee of the National Centre for Creative Health, Vice President of The Care Workers Charity, Champion of The National Aids Trust and Commissioner of the Royal Hospital Chelsea and we are very proud to welcome him today to talk about the future of social care and in particular the key trends that will be happening within social care over the next year.

S3: EP 013: What the HealthTech’s 2024 Recapped

Radar Healthcare — Thu, 12 Dec 2024 03:00:00 +0000

In this week’s Christmas special, Rebecca Linley, Senior Communications Executive at Radar Healthcare, takes us on a festive look back at 2024’s most memorable moments and inspiring insights from our podcast.

This year, we’ve delved into everything from appreciative inquiry and governance, risk management, and LFPSE V6, to innovations in health tech, mental health, and so much more...

Thank you to all our incredible guests, viewers, and listeners — we’re truly grateful for your support and engagement throughout this year.

We can’t wait to return in January 2025 with fresh new content and a brand new season!

S3 EP 012: Radar Healthcare's CQC Dashboards in Action

Radar Healthcare — Thu, 28 Nov 2024 02:00:00 +0000

In this episode, Rhian Bulmer, Chief Partnerships Officer at Radar Healthcare and Mark Fewster, Chief Product Officer at Radar Healthcare, dive into our CQC dashboards - a powerful tool created to support health and social care organisations in navigating compliance, governance, and patient safety standards.

We’ll explore why they were developed, how our partners are using them, and the measurable impact they’ve made. Let’s unpack the story behind the dashboards and how they’re helping organisations deliver safer, smarter care.

S3: EP 011: What is PSIRF? Understanding NHS Patient Safety and Governance in Healthcare

Radar Healthcare — Thu, 14 Nov 2024 02:00:00 +0000

In this episode, we dive deep into understanding PSIRF (Patient Safety Incident Response Framework) and its transformative impact on healthcare governance and patient safety in the NHS.

We’re excited to be joined by Dr. Lauren Morgan, Director at Morgan Human Systems Ltd, and a key figure in healthcare safety and governance. Lauren discusses her experience contributing to NHS England's PSIRF and provides insights into how the framework has evolved to improve risk management and incident response in clinical settings.

S3: EP 010: Humanising HealthTech: How Radar Healthcare is Revolutionising Accessible Support and Training

Radar Healthcare — Thu, 31 Oct 2024 04:00:00 +0000

In today's exciting episode, we are joined by Rebecca Linley, Senior Communications Executive, and Robert Place, our new Product Consultant and Training Lead at Radar Healthcare. Rob’s role is a crucial addition, aimed at providing enhanced support to our partners and ensuring they achieve success with our solutions.

Tune in as we explore how this new position strengthens partner relationships, improves training and implementation processes, and delivers comprehensive support throughout our partners' journey with Radar Healthcare.

S3: EP 009: Navigating Mental Health: Insights, Support, and the Power of Talking

Radar Healthcare — Thu, 17 Oct 2024 03:00:00 +0100

S3: EP08: Appreciative Governance: Transforming Outcomes in Health and Care with Appreciative Inquiry

Radar Healthcare — Thu, 03 Oct 2024 03:00:00 +0100

In this episode, we are joined by two special guests Katy Fisher and Kayleigh Barnett. Katy is a Senior Nurse for Quality and Improvement working across the whole of the Greater Manchester Region. Kayleigh is an advanced Appreciative Inquiry Practitioner and the co-author of the recent book ‘Appreciating Health and Care’, which provides a practical guide to using Appreciative Inquiry in health-related settings. Together, Katy and Kayleigh co-host the Caring Corner Appreciative Inquiry podcast.

They both join us today to discuss Appreciative Governance and the concept and impact of utilising Appreciative Inquiry and how it can revolutionise patient and staff outcomes within health and care.

S3: BONUS EPISODE: Celebrating and Recognising Excellence: Spotlight on The Leaders in Care Awards

Radar Healthcare — Sun, 29 Sep 2024 04:00:00 +0100

This week, Hayley Kiddier, Marketing Executive at Radar Healthcare is joined by Gemma Lloyd, industry expert and former Editor of Care Home Professional. Gemma has experience of being involved within the Leaders in Care Awards, an event that helps recognise excellence and achievements within the social care sector and one that Radar Healthcare has proudly supported for the last four years.

S3: EP 007: The Power of Partnerships: Insights from Our New Account Director

Radar Healthcare — Thu, 19 Sep 2024 03:00:00 +0100

This week, Rebecca Linley, Senior Communications Executive, sits down with Ellie Jordan, our newly promoted Account Director to talk about how this new role is helping to enhance our customer service.

Ellie's journey with Radar Healthcare spans over an impressive six years, during which she's showcased her exceptional talent and dedication across various roles within the organisation. Now as Account Director, Ellie's diverse background and well-rounded customer and product knowledge equips her with deep insights into our solutions and customer needs.

Join us as we explore how Ellie’s experience and new role will improve our partner’s success with Radar Healthcare.

S3: EP 006: Elevating Risk Management: Insights on Radar Healthcare’s Enhanced Risk Register Module

Radar Healthcare — Thu, 05 Sep 2024 04:00:00 +0100

Looking to elevate your risk management?

This week, we sit down with Mark Fewster, Chief Product Officer, and Ellie Jordan, Account Director at Radar Healthcare, to discuss the latest enhancements to Radar Healthcare’s Risk Register module. We’ll explore the benefits these improvements bring to health and social care organisations, the customer-centric design process, and best practices in risk management.

S3: EP 005: LFPSE V6: Insights from Radar Healthcare and NHSE

Radar Healthcare — Thu, 15 Aug 2024 04:00:00 +0100

In this special episode of What the HealthTech Mark Fewster, Chief Product Officer at Radar Healthcare, sits down with Jack Forshaw, Project Manager Lead and LFPSE Champion at Radar Healthcare, and Marcos Manhaes, Head of Learning from Patient Safety Events and Machine Learning at NSHE, to discuss all things LFPSE V6.

Together, they explore the intricacies of the LFPSE framework, discuss Radar Healthcare's journey to achieve LFPSE V6 accreditation, and share invaluable insights on improving patient safety across healthcare organisations.

S3: EP 004: Social Media Masterclass for Health and Social Care Organisations

Radar Healthcare — Thu, 01 Aug 2024 04:00:00 +0100

This week, Hayley Kiddier, Marketing Executive, sits down with Rebecca Linley, Senior Communications Executive at Radar Healthcare to chat about all thing's social media. In this episode we take a deep dive into the world of social media, exploring the benefits, challenges, and offering best practice for health and social care organisations.

S3: EP 003: How Anglian Community Trust Sparks Change for Health & Social Care Charities

Radar Healthcare — Thu, 18 Jul 2024 04:00:00 +0100

In this week’s episode, we are re-joined by Michael Pollington, Corporate Governance Manager (IG Lead) and Data Protection Officer at St Nicholas Hospice Care. Mike joins Justine Abson, Head of Marketing, to chat about his role as the Chair of the Anglian Community Trust, a charity dedicated to supporting community and charity projects aimed at improving social, mental, and physical health and wellbeing.

Mike brings a wealth of experience and a passion for community support, making this episode a must-listen for anyone involved in health and social care. Join us as Mike sheds light on the impactful work of the Anglian Community Trust and explores how health and social care charities can access enhanced support and funding.

S3: EP002: Celebrating 2 years of What the HealthTech?

Radar Healthcare — Thu, 04 Jul 2024 04:00:00 +0100

In this special episode, Becca Linley, Senior Communications Executive at Radar Healthcare, makes her debut as host, joined by Justine Abson, Head of Marketing at Radar Healthcare, making her debut as the guest. Together, they reflect on and celebrate the past two years of our "What the HealthTech?" podcast, exploring exciting insights along the way.

This episode covers everything from the inspiration behind the podcast's creation to favourite moments from the past two seasons, highlighting memorable episodes and wonderful guests. Don't miss this nostalgic and insightful look back at our journey!

S3: EP 001: Elevating Healthcare Excellence: Exploring St Nicholas Hospice Care's Innovative Approach with Radar Healthcare

Radar Healthcare — Thu, 20 Jun 2024 04:00:00 +0100

What the HealthTech is back! To kick off season 3, we welcome Michael Pollington, Corporate Governance Manager (IG Lead) and Data Protection Officer at St Nicholas Hospice Care. Mike shares his insights on how the hospice is utilising Radar Healthcare’s software solution to revolutionise their operations. From centralising risk, quality, and compliance processes to enhancing daily practices and overall quality of care, discover the transformative impact of this technology. Mike discusses their implementation journey, overcoming challenges, and the significant improvements in efficiency and productivity. He also offers valuable advice for others in the healthcare sector considering similar technology solutions.

S2: EP 009: Innovation in Healthcare: Data Driven Event Triggers, Interoperable Systems, and Beyond with our Chief Product Officer

Radar Healthcare — Thu, 08 Feb 2024 04:00:00 +0000

Imagine if you had one system that talks to multiple, allowing you to identify incidents and risks, report on them centrally, and trigger alerts and workflows automatically - all while significantly saving you time and enhancing patient safety. This week's episode of What the Health Tech talks about how health and social care organisations can do just that with Radar Healthcare!

Join us as we sit down with Paul Johnson, CEO and Co-Founder, and Mark Fewster, Chief Product Officer at Radar Healthcare, for an insightful conversation about world-firsts and innovation in healthcare. Discover the groundbreaking impact of data driven event triggers (also known as Institute of Healthcare Improvement Triggers or IHI Triggers) on global healthcare systems and understand their pivotal role in the industry. Explore the automation of patient harm prevention and discover how Radar Healthcare's API plays a transformative role in shaping the future of healthcare. Mark shares examples whilst highlighting the substantial benefits for our partners.

Tune in for a concise and insightful exploration of healthcare innovation with industry leaders!

S2: EP 008: Empowering Voices: Paterson Survivor's Battle and Triumph

Radar Healthcare — Thu, 25 Jan 2024 10:54:33 +0000

In this week's episode of #WhatTheHealthTech, Justine Abson, Head of Marketing is joined by Sarah Jane Downing, a remarkable survivor who turned adversity into strength in the aftermath of breast surgeon Ian Paterson's betrayal.

Sarah took charge, creating a support group for Paterson's former private patients even before the court case began. This group became a haven for mutual support, shared experiences, and real-time updates on the unfolding legal proceedings. Now, nearly four years since Paterson's conviction, the group stands strong, continuing to be a source of empowerment and healing for its members.

Join us as Sarah Jane recounts her personal journey, highlighting the importance of giving people a safe platform to speak up, share experiences, and feel heard.If you would like to get in touch with Sarah Jane, please connect via saraj9downing@gmail.com and LinkedIn (https://www.linkedin.com/in/sarahjane-downing-17037b129/).

S2: BONUS: 2023 Wrapped - Christmas Special

Radar Healthcare — Thu, 28 Dec 2023 07:00:00 +0000

Welcome to our special end-of-year podcast episode! As we wrap up this festive season, we're taking a look back through some of our most popular episodes in season 2 of #WhatTheHealthTech, featuring industry experts from all areas of health and social care.

This episode covers a lot - from understanding CQC frameworks to issues in women's health, tech for better care, and empowering your team by changing the story, and more. So kick back, enjoy, and let's wrap up the year with some great insights!

We'd also like to take the time to thank all of our guests who have appeared on our podcast this year and an even bigger thank you to everyone who has listened and watched!

If you would like to be featured on #WhatTheHealthTech in the new year, please get in touch whatthehealthtech@radarhealthcare.com

S2: EP 007: Securing Healthcare Excellence: Highlighting the importance of ISO 27001:2022

Radar Healthcare — Thu, 14 Dec 2023 11:10:23 +0000

As one of NQA’s first clients to transition to ISO 27001:2022, join Jonathan Alsop, Data Protection and Quality Lead at Radar Healthcare, in a captivating conversation with Denis McCarthy, a regional assessor at nqa – global certification limited, as they dive deep into the world of information security within healthcare. In this episode, they delve into the crucial significance of information security within healthcare, unraveling its true essence and its profound impact on delivering top-tier healthcare outcomes.

Additionally, they cover off things like the critical importance of ISO 27001:2022, best practices for obtaining other certifications, and how Radar Healthcare's dedicated Compliance Team consistently ensures security excellence.

The latest version of ISO 27001 was published in October 2022, replacing ISO 27001:2013. By 1st November 2025, clients must transition their certificate to ISO 27001:2022 – something Radar Healthcare has done with plenty of time to spare.

More on the this here - https://www.nqa.com/resources/blog/september-2023/iso-27001-2022-transition-faqs

Connect with NQA:
o Website - https://www.nqa.com/
o LinkedIn - https://www.linkedin.com/company/nqa-global
o X - https://twitter.com/NQAGlobal
o YouTube - https://www.youtube.com/user/NQAmovies

Connect with Radar Healthcare:
o Website - https://radarhealthcare.com/
o LinkedIn – https://www.linkedin.com/company/radarhealthcare/
o X – @radarhealthcare
o Instagram – @radarhealthcare
o YouTube - @radarhealthcare3174

BONUS Episode! Discover the power behind Radar Healthcare when it comes to the gold standard of quality care!

Radar Healthcare — Thu, 07 Dec 2023 13:04:51 +0000

This week we're dropping a special bonus episode! Ahead of us exhibiting at the IHI Forum in Orlando, Florida next week, we're bringing you an interview with our CEO and Co-founder, Paul Johnson. Paul featured on the Vizient podcast to talk about the road to zero harm and high reliability. How do healthcare organisations make a conscious effort and put demonstrable actions in place to drive excellence AND make sure they sustain that excellence?

Paul shares his thoughts on the three fundamentals to achieve this...

* Culture and Leadership
* Visibility and Engagement
* A Systems-Based Approach

Listen now to hear more on where Radar Healthcare helps healthcare organisations world-wide to identify their best practice and instill this into other areas to constantly improve and drive positive outcomes for patients.

S2: EP 006: Changing the narrative around governance - empowering staff to make the right decisions.

Radar Healthcare — Thu, 30 Nov 2023 11:02:49 +0000

With over 50 hospitals covering the length and breadth of the UK and over 8,500 staff, Circle Health Group are changing the narrative around governance.

Governance systems are where incidents go, and risks live so they can have a negative connotation. BUT they also tell healthcare organisations what is going right…Simon Geoghan, Head of Clinical Data Reporting and Governance Systems for Circle Health Group talks to Radar Healthcare’s Chief of Partnerships, Rhian Bulmer about changing the narrative so true learning can happen.

Change nowadays is constant…it’s how you make it happen for the better that’s important!

S2: EP 005: Patient Voices: Triangulating feedback at North West Surrey Integrated Care Services

Radar Healthcare — Thu, 16 Nov 2023 07:00:00 +0000

Discover the essence of quality healthcare with North West Surrey Integrated Care Services (NICS), a GP federation leading collaborative efforts across 38 GP services.

Join Marion Shipman, Head of Quality and Governance, and Nicki-Mantel Cooper, Medical Director, from NICS as they delve into a range of topics— from triangulating feedback and anticipated changes linked to the CQC single framework assessment to exploring simple yet effective methods of capturing feedback.

Useful Links:

NICS - https://www.nicsfed.co.uk/
Connect with Radar Healthcare https://radarhealthcare.com/
LinkedIn – linkedin.com/company/radarhealthcare
X – @radarhealthcare
Instagram – @radarhealthcare
YouTube - @radarhealthcare3174

S2: EP 004: Rebel Bodies: A guide to the gender health gap revolution with author Sarah Graham

Radar Healthcare — Thu, 02 Nov 2023 07:00:00 +0000

When it comes to your healthcare…have you ever gone through something and felt like it was just you? Women’s Health is so incredibly complex, and we’re delighted that this week’s guest is award-winning freelance health journalist and author of Rebel Bodies: A guide to the gender health gap revolution. Rebel Bodies explores where the problems lie but also the optimism of how things have progressed over the last few years.

Sarah has written extensively for the i newspaper, Refinery29, the Telegraph, Grazia, the Guardian, the British Medical Journal and many others. She was also a finalist in the 2021 Medical Journalist’ Association Awards.

In this week’s episode we share real-life stories, discuss why the gender gap is so important for the future, look at how we can use data talk about some mind-blowing statistics and understand how we can all help to support

Useful Links

Rebel Bodies – https://www.bloomsbury.com/uk/rebel-bodies-9781399401111/

Connect with Sarah Graham

www.sarah-graham.co.uk

X - @SarahGraham7

Instagram / Facebook - @sarahgraham7writer

Connect with Radar Healthcare
www.radarhealthcare.com

LinkedIn – linkedin.com/company/radarhealthcare

X – @radarhealthcare

Instagram – @radarhealthcare

YouTube - @radarhealthcare3174

S2: EP 003: Get CQC ready - the new framework, importance of feedback & what quality statements mean

Radar Healthcare — Thu, 19 Oct 2023 07:00:00 +0100

Are you in the health and social care industry and looking for further guidance on the new Care Quality Commission framework, quality statements and the importance that feedback is going to have? If so, you're in the right place!

Join Radar Healthcare for an insightful conversation with Louie Werth, Director of Care Research, discusses the world of CQC readiness in the latest episode of 'What the HealthTech?'

Useful Links/Info
We have gathered a number of useful links as part of our recent CQC blog, including the Care Research documents Louie mentions in the episode - https://radarhealthcare.com/news-blogs/unpacking-the-cqc-strategy/

S2: EP 002: From workplace to workforce: A Great Place to Work success story

Radar Healthcare — Thu, 05 Oct 2023 08:24:48 +0100

We are extremely proud to announce that Radar Healthcare has not only been recognised as a Great Place to Work, but has recently ranked amongst the UK’s Best Workplaces in Tech. This prestigious recognition is a testament to our dedicated team, our unwavering commitment to excellence, and the vibrant work culture we have collectively fostered over the past 10 years.

In this week's episode, Head of People and Culture, Hannah Jones, joins Justine Abson, Head of Marketing, to discuss the value of prioritising a people-centric culture. Hannah offers insights and strategies for attaining workplace greatness and shares best practices that have contributed to our internal success.

If you'd like more information about Great Place to Work click here.

For more information on how Radar Healthcare helps health and social care organisations to manage their risk and create positive outcomes click here.

S2: EP 001: The metrics that mean a good quality of life for service users who are all unique

Radar Healthcare — Thu, 21 Sep 2023 17:05:32 +0100

Join Exemplar Health Care's Clinical Director, Helen Baxendale to discuss the importance of individualised care. Why there are benefits to both service users and staff, where data and technology can help to drive the right activity to achieve this and how to bring together lessons learnt to understand individual risks and how overcome them.

Helen chats to Radar Healthcare's Chief Partnerships Officer, Rhian Bulmer in the latest episode of 'What The HealthTech' where it's clear to see the passion Exemplar Health Care have for their service users and ensuring the care they receive is all about what matters most to them and their quality of life.

To find out more about Exemplar Health Care visit - https://www.exemplarhc.com/

To find out more about Radar Healthcare's risk, quality and compliance system visit - https://t.ly/mY92U

EP056: Empowering nurses in the workplace

Radar Healthcare — Thu, 25 May 2023 10:00:00 +0100

This week, our Head of Marketing, Justine Abson, chats with Patient Safety expert, Linda Buabeng about the importance of empowering nurses to stay engaged and help them grow within their careers. Linda has over 15 years of experience within all areas of healthcare, starting as a paediatric nurse and then moving into the world of governance, quality, and compliance, working for King's College Hospital NHS Foundation Trust, Cromwell Hospital, Cleveland Clinic in the UK, and RCN Leadership & Management group.

As an experienced regulatory specialist with a passion for patient safety, Linda is now focused on strategic management and leadership, helping nurses and front-line professionals to develop into senior roles, access the right information, and stay connected within the healthcare space. In this episode, Justine and Linda discuss everything from PSIRF and culture shifts to the power of social media and networking, and much more!

If you would like to connect with Linda, please check out her LinkedIn (https://www.linkedin.com/in/linda-buabeng-msc-bsc-hons-a2782989/), Instagram (@blacknursecorporate), and Twitter (@blacknursecorp1) accounts.

EP055: Listening and learning from patients to improve patient safety

Radar Healthcare — Thu, 11 May 2023 12:00:00 +0100

This week, Senior Marketing Manager, Justine Abson, talks to Matthew Riley. Matthew has been a patient and care representative for Bradford District Care NHS Foundation Trust for over five years. He has a range of experience as a patient and a carer across physical and mental health services - and is passionate about platforming patient and carer voices and ensuring services listen and learn from care experiences.

Justine and Matthew focus on the importance of communication that is non-judgemental, accessible, and personalised to individual needs, to better support patients suffering from mental illnesses as well as offering efficient training and information to professionals and the wider population. This episode also covers everything from health inequalities, virtual wards and IoT devices, and more.

Need support? Visit Mental Health Foundation's Get Help resource page for advice and a list of services: https://www.mentalhealth.org.uk/explore-mental-health/get-help

EP054: Bringing care policies to life with Hallmark Care Homes

Radar Healthcare — Thu, 27 Apr 2023 08:11:34 +0100

This week, Justine Abson, Senior Marketing Manager, is speaking to Julie Rayner, Care, Quality, Governance, and Compliance Director at Hallmark Care Homes about the importance of policies, how they can improve care quality and support workers, best practices, and how Hallmark Care Homes bring their policies to life. This insightful episode covers everything from their partnership with Marie Curie and their dog owner policy to their residents living with diabetes guidelines and all the other incredible work that Hallmark Care Homes are doing to improve their residents' quality of life.

EP053: A year of What The HealthTech?: The podcast which celebrates health and social care

Radar Healthcare — Thu, 13 Apr 2023 09:53:57 +0100

What the HealthTech? was launched by market leading risk, quality, and compliance software provider, Radar Healthcare in April 2022. It was designed as a platform for those working in health and social care to talk about challenges, have open discussions, and share best practices across the industry.

Over the last year there have been discussions around mental health, culture, health inequalities, how to drive change, and learning along with industry topics such as CQC regulation, Learning From Patient Safety Events, After-Action-Reviews, and the Patient Safety Incident Response Framework.

We've welcomed some fantastic guests from organisations such as HC-One, iTS Leadership, Patient Safety Learning, Public Policy Projects, AvMA, NHS Improvement, RCH Care Homes, Malling Health, Cinapsis, Thymia, Making Families Count, Curve Learning, Care Match and many more.

To mark our 53rd episode, we're looking back today at just a few of those guests and what we've discussed this year!

EP052: How do we help health and social care organisations to make a real difference?

Radar Healthcare — Thu, 06 Apr 2023 16:10:11 +0100

In this week's episode, we have another #ThrowbackThursday treat! To give our viewership more insight into our people, the way we work and why, and some of our USPs, we hand the mic over to our experts and listen to them chat about how Radar Healthcare builds strong partnerships, creates positive outcomes, drives innovation, and everything in between.

Ep051: What's your 'What the HealthTech' moment?

Radar Healthcare — Thu, 30 Mar 2023 09:52:50 +0100

This week we have a very special episode! Since launching the podcast, we have asked all our guests "what is your what the healthtech moment?" As you can imagine, we have heard everything from the truly weird and wonderful to emotional and life-changing - and these stories are just a snippet of the amazing people and work being done within the health and social care community. So, let's take a trip down memory lane and look back at some of the incredible and heartwarming stories shared on What the HealthTech over the past year.

Ep050: What makes great care?

Radar Healthcare — Thu, 23 Mar 2023 12:07:06 +0000

In this week's episode of What the HealthTech?, Justine Abson, Senior Marketing Manager, is joined by Anne-Marie Perry, CEO and Founder of CareMatch, to discuss why allowing care professionals flexibility and autonomy in how they deliver care has such a positive impact on the quality of care received.

Ep049: Making mental health assessments more measurable and accurate with Thymia

Radar Healthcare — Thu, 16 Mar 2023 07:00:00 +0000

This week, Justine Abson, Senior Marketing Manager, speaks to Thymia's Co-Founder and CEO, Dr. Emilia Molmpakis about how Thymia uses AI-driven and innovative methods to analyse and detect biomarkers, including voice, video, and behaviour, to more accurately diagnose and support people with mental health conditions. Emilia shares Thymia's journey so far, the logistics behind the technology, and how AI can further support and improve mental health assessments.

If you would like to contact Emilia or want to find out more about Thymia, visit their website (https://thymia.ai/), email directly (info@thymia.ai), or connect with Emilia on LinkedIn (https://www.linkedin.com/in/emilia-molimpakis-phd-860325a4/).

Ep048: Get the most out of 2023's events: Insights for Health and Social Care professionals.

Radar Healthcare — Thu, 09 Mar 2023 08:00:00 +0000

Attending exhibitions and events across health and social care is a great way to learn what's happening, see what's new in the industry, share best practice and come together to solve any challenges being faced. Olivia Sykes (Events Manager at Radar Healthcare) talks to host Justine Abson about the impact events can have on a business, how the planning side works for suppliers and how visitors can get the most out of attending these.

Ep047: Empowering Families, Enabling Professionals

Radar Healthcare — Thu, 02 Mar 2023 08:58:28 +0000

Ep046: #ThrowbackThursday - Looking back to the Care Show 2022

Radar Healthcare — Thu, 23 Feb 2023 08:00:00 +0000

Did you miss our CEO, Paul Johnson speak at the Care Show 2022? Here's your chance to catch up as he talks all about the power of technology and the difference it can make.

Ep045: Providing safety, care, and security: Advice from a former care home owner

Radar Healthcare — Thu, 16 Feb 2023 07:45:53 +0000

Like all our employees, our Chief Revenue Officer, Simon Qasir, is extremely passionate about making a difference within health and social care – and this passion started from a young age. Simon’s family has a long history of owning care homes, and from this, he quickly learned the importance of providing quality care to residents. Eventually, this then led to him purchasing his own care home and becoming the youngest registered Care Manager at the time! In this week’s episode, Simon joins Justine Abson, Senior Marketing Manager to delve deeper into his background in social care and how he carries this experience through into his role today.

Ep044: Uncovering the power of shared data

Radar Healthcare — Thu, 09 Feb 2023 09:00:00 +0000

The sky’s the limit with data in healthcare, but how can we improve our use of it? Senior Marketing Manager Justine and Senior Marketing Executive Rhiannon Hoyes try to get to the bottom of it, whilst discussing SMART objectives, data culture, and even New Year’s resolutions.

Ep043: Placing partners at the heart of every training session

Radar Healthcare — Thu, 02 Feb 2023 08:00:00 +0000

As healthcare software suppliers, we understand that health and social care professionals do not go into the industry because they love computers. That’s why we want our software, service, and training to be as simple and as easy as possible – and that’s where Rob comes in. In this episode Chloe Weatherhead, Head of Customer Experience, and Rob Place, Product Training Manager share their exciting plans for how they are making our training more accessible and human, whilst placing partners at the heart of every session.

Ep042: A quality focused approach: Why this is the main driving force to making a real difference for residents in care homes

Radar Healthcare — Thu, 26 Jan 2023 08:00:00 +0000

Antony Hall, Head of Insights, Assurance, and Governance at HC One joins our Chief Revenue Officer, Simon Qasir this week to chat about the benefits of prioritising a quality-focused approach and how by doing so you have more time to focus on making a real difference for residents.

Ep041: Enhancing audits for all, with Mark Fewster

Radar Healthcare — Thu, 19 Jan 2023 09:00:00 +0000

Corinna and Mark are back on What The HealthTech to talk about our new enhanced Audits module. Mark has been at the helm of this project since its fruition, and Corinna has sat him down to get the low-down on what's new, what's improved and what's to come in the new releases.

Ep40: Prioritising patient safety, with Helen Hughes

Radar Healthcare — Thu, 12 Jan 2023 08:30:00 +0000

Helen Hughes returns to chat with Mark Fewster on the podcast this week, chatting all things Patient Safety Learning. As Chief Executive of the charity, Helen describes how PSL help organisations transition to a more patient safety-focused culture. The pair also chat about 'What Good Looks Like' and assessing cultures within your own business.

Ep039: Cracking the CQC, with HC One's Antony Hall

Radar Healthcare — Thu, 05 Jan 2023 09:00:00 +0000

Antony Hall, Head of Insights, Assurance and Governance at HC One, joins Justine on the mic this week to talk about his past at the Care Quality Commission. Antony’s role changed through his time at CQC, but his dedication in driving quality of care – and quality of life – has made his insight vital to the industry. Listen to learn how to use your CQC rating to action change in your organisation.

Ep038: 2022 Wrapped - A New Years Special

Radar Healthcare — Thu, 29 Dec 2022 08:00:00 +0000

As if last week wasn't enough, we're giving you an extra helping of What The HealthTech's best bits - from Hayley Levene grilling our then-newest project manager Craig Rainford on why he joined Radar Healthcare; Mark Harrison and Rob Place getting to the bare bones of why our customer success team are so fantastic (in our opinion, anyways!); and Head of Customer Experience Chloe Weatherhead giving her honest advice on how to implement your system successfully. From all of us at Radar Healthcare, we hope you have a brilliant, safe and happy New Year!

Ep037: 2022 Wrapped - A Christmas Special

Radar Healthcare — Thu, 22 Dec 2022 08:00:00 +0000

This week you are in for a real treat! In honour of Christmas and the final weeks of 2022, we reminisce and take a look back through some of our most popular episodes, featuring industry experts from all areas of health and social care. This episode has everything from patient safety, LFPSE, mental health, and women’s health, to Duty of Candour, learning from tragedy, and more!

Ep036: Happy Birthday Radar Healthcare, with Paul and Lee

Radar Healthcare — Thu, 15 Dec 2022 08:51:28 +0000

The Radar Healthcare founders are back with Hayley Levene this week to reminisce over the past ten years at the helm of our award-winning company! Paul and Lee talk about the organisation's unbelievable rise through the ranks, alongside their opinions on the market, the memories they've made and what the predictions for the future of healthcare - and themselves.

Ep035: Changing pathways for patients, with Owain Rhys Hughes (Cinapsis)

Radar Healthcare — Thu, 08 Dec 2022 09:00:00 +0000

CEO Paul is back as host this week, speaking with Owain Rhys Hughes, an former ENT surgeon and CEO of Cinapsis. Hughes decided to tackle misguided NHS referrals after seeing the challenges and setbacks across the industry. Hughes developed Cinapsis to connect clinicians to the right care for their patients, something we can relate to. Their focus on helping our communities through digital communication is inspiring and, as Paul says, a "no brainer". Follow Owain on Twitter at @owainrhyshughes and Cinapsis at @myCinapsis.

Ep034: Getting to grips with PSIRF, with Helen Hughes

Radar Healthcare — Thu, 01 Dec 2022 09:50:21 +0000

Chief Product Officer Mark Fewster met with Patient Safety Learning's Chief Executive Helen Hughes to get the lowdown on the NHS's new Patient Safety Incident Response Framework. Listen in to find out how this is going to drive an open and just culture, what can be expected after the transition, and why the implementation process is key in PSIRF's success.

Ep033: Bringing the Community together, with Ellie Jordan

Radar Healthcare — Thu, 24 Nov 2022 09:00:00 +0000

This week, Mark Fewster interviews Product Owner, Ellie Jordan. Ellie, as well as working with Mark on improving and enhancing our system, is heading our Community Forum, which will revolutionise how we speak with our partners - and how they speak with each other too.

Ep032: The power of listening, with Joanne Howard (Part 2)

Radar Healthcare — Thu, 17 Nov 2022 09:00:00 +0000

Malling Health’s Joanne Howard is back with Hayley on What The HealthTech, with the conversation turning to perception and communication with patients, service users and colleagues. This is a really lovely chat where we get more insight into Joanne’s nursing background and how we can all benefit from being more confident!

Ep031: The power of listening, with Joanne Howard (Part 1)

Radar Healthcare — Thu, 10 Nov 2022 09:00:00 +0000

We’re so lucky to have Joanne Howard from Malling Health with us for the first of two fantastic episodes! This week, Joanne speaks to Radar Healthcare’s Head of Marketing Hayley Levene about the power of listening in healthcare and how treating patients as people makes a huge difference.

Ep030: A Day with a Dev, with Julio Isoba Blanco

Radar Healthcare — Thu, 03 Nov 2022 08:00:00 +0000

Chief Product Officer Mark Fewster hosts What The HealthTech? this week, having a chat with Julio Isoba Blanco on what a developer does all day. The conversation touches on our Analytics performance, our plans for the Audits module, and advice for budding devs who want to get into the industry!

EP029: Where What The HealthTech Started, with Hayley Levene

Radar Healthcare — Thu, 27 Oct 2022 09:00:00 +0100

Previous podcast guest Terry Murphy puts our Head of Marketing Hayley Levene in the spotlight this week! Terry and Hayley have known each other for years, but Terry learns in this episode what really makes Hayley tick and why she decided to create What The HealthTech.

Ep028: Learning from tragedy, with Peter Walsh (Part 2)

Radar Healthcare — Thu, 20 Oct 2022 08:00:00 +0100

Hayley Levene and Peter Walsh are back this week to continue their conversation about Peter's experiences as CEO of Actions against Medical Accidents (AvMA) and how the culture around avoidable harm has changed over AvMA's 40-year history.

Ep027: Learning from tragedy with Peter Walsh (Part 1)

Radar Healthcare — Thu, 13 Oct 2022 08:21:00 +0100

Hayley Levene spoke to current CEO of Actions against Medical Accidents (AvMA), Peter Walsh, about his role in improving patient welfare and the part AvMA plays in supporting those affected, their families, and the staff involved in those incidents.

Ep026: Driving change with data, with Mark Fewster

Radar Healthcare — Thu, 06 Oct 2022 09:00:00 +0100

It's Project Manager Corrina Plant's first go at hosting this week, and she's chatting to What The HealthTech regular Mark Fewster! Corrina and Mark break down how Radar Healthcare's Analytics module can transform how an organisation thinks about data and their futures.

Ep025: Celebrating our industry with Josh Waddell

Radar Healthcare — Thu, 29 Sep 2022 09:51:27 +0100

Justine sits down with Josh Waddell, publisher at Promedia Digital, who are responsible for Care Home Professional, Home Care Insights and Social Care Professional. Josh lifts the lid on working in media within the care industry, as well overseeing the third Leaders in Care Awards, The Care Show, and what makes all the hard work worth it!

Ep024: Caring about Care with Jasmeet Rai (Part 2)

Radar Healthcare — Thu, 22 Sep 2022 09:00:00 +0100

Justine and Jasmeet are back talking about how important social care is to our society. The pair talk about best practices, misconceptions about social care, and really understanding the people that make up our industry.

Ep023: Caring about Care with Jasmeet Rai (Part 1)

Radar Healthcare — Thu, 15 Sep 2022 09:00:00 +0100

Justine is joined by Jasmeet Rai, Associate Director at RCH Care Homes, who explains to us what the Institute of Health and Social Care Management is and how they are helping people in the social care sector - both staff and service users. Listen to also find out about the Social Care Innovators, the People Plan, and what's next for IHSCM.

Ep022: Health, happiness and helping each other

Radar Healthcare — Thu, 08 Sep 2022 09:00:00 +0100

Hayley finally gets our National Business Development Manager Terry Murphy onto the podcast to talk about his mammoth career with the NHS. The two talk about their work in healthcare, how the NHS has changed over the decades, and what we should know as we move into a new chapter post-COVID. Hayley also asks Terry about his time on the other side of the hospital bed that changed his perspective on life, work, and the NHS.

Ep021: After Action Review – How to Change your Perception of Success

Radar Healthcare — Thu, 01 Sep 2022 08:00:00 +0100

Chief Product Officer Mark Fewster speaks with iTS Leadership’s Judy Walker on transforming your understanding through after action reviews. Digressions include paediatric care in the 90s, ‘Six Blind Men and an Elephant’, and learning to trust others.

Ep020: Why Security Matters

Radar Healthcare — Thu, 25 Aug 2022 08:56:06 +0100

This week, Mike Taylor speaks to Jonathan Alsop, Quality and Information Security Manager at Radar Healthcare all about the importance of security in a healthcare environment and what it means for us here too at RH.

Ep019: Onboarding your perfect package

Radar Healthcare — Thu, 18 Aug 2022 09:56:34 +0100

Justine Abson puts Senior Project Manager Sarah Adams in the hotseat this week about implementing a new software. We also get to learn about Sarah’s working day, what turns a great project into an amazing partnership, and engaging everyone from CEOs to frontline workers.

Ep018: iatro, Giving Control Back to the Practice: Part 2

Radar Healthcare — Thu, 11 Aug 2022 08:00:00 +0100

This week, Hayley Levene is back speaking to the Founder & CEO of iatro, Thomas Porteus to continue the conversation about the importance of digital access and communication within the NHS and best practices.

Ep017: iatro, Giving Control Back to the Practice

Radar Healthcare — Thu, 04 Aug 2022 08:00:00 +0100

This week, Hayley Levene speaks to the Founder & CEO of iatro, Thomas Porteus. iatro partners with Primary Care organisations to deliver digital health solutions that empower, support, and connect. In this episode, Hayley and Thomas discuss the importance of digital access and communication within the NHS and best practices.

S1: EP 016: How to Ace Your Implementation

Radar Healthcare — Thu, 28 Jul 2022 08:00:00 +0100

Have you some questions about installing a new system but don’t know who to ask? Chloe Weatherhead, our Head of Customer Experience sat down with our Head of Marketing Hayley Levene to dish out her expert advice for a successful implementation,

S1: EP 015: Enhancing your brand, reputation and credibility - being visible to new service users

Radar Healthcare — Thu, 21 Jul 2022 08:00:00 +0100

In this episode, Justine Abson (Head of Marketing at Radar Healthcare) speaks to digital PR experts from JBH about the importance of digital PR in the healthcare sector. We discuss building reputation, increasing visibility, and promoting trust and credibility. We also chat about the benefits of digital PR and offer advice on managing public perception and handling crises.

S1: EP 014: Integrating for Success - the ability to communicate and share data between systems

Radar Healthcare — Thu, 14 Jul 2022 08:00:00 +0100

This episode discusses the importance of system integrations in health and social care organisations, including the benefits of reduced risk, increased efficiency, and improved data integrity. It also provides tips for successful integrations, such as involving technical conversations early on, avoiding procrastination, and prioritising testing.

S1: EP 013: Innovation across health and social care - utilising technology and data to drive change

Radar Healthcare — Thu, 07 Jul 2022 08:00:00 +0100

This week's podcast discusses the concept of innovation across health and social care and how it can be applied through the use of technology and data. It explores the role of Radar Healthcare in automating processes, monitoring events, and driving improvements in patient safety. The episode also mentions the importance of collaboration with customers and partners in generating innovative ideas and the future goals of expanding internationally.

S1: EP 012: Partner to employee - making a positive impact across health and social care

Radar Healthcare — Thu, 30 Jun 2022 09:35:21 +0100

Hayley Levene talks to Craig Rainford who’s just joined Radar Healthcare as Project Manager after 20 years at Four Seasons Healthcare. Craig discusses his move, the importance of partnership working, and the rewarding nature of working in the health and social care sector. Highlights include a heartwarming moment when fulfilling a resident's wish to ride in a hot air balloon, highlighting the compassionate care and dedication of the health and social care sector.

S1: EP 011: Bridging the Gender Gap - embracing a culture of change in healthcare policies

Radar Healthcare — Thu, 23 Jun 2022 09:25:13 +0100

The podcast episode features an interview with Lottie Moore from Public Policy Projects, discussing the series of papers on women's health. They address issues such as health inequalities, stigma, and the need for simple changes in healthcare policies. The report covers topics like contraception, abortion, and IVF, highlighting the importance of education, context, and global collaboration. The episode also highlights the challenges and future focus areas in women's healthcare.

S1: EP 010: People and Partnerships - trust, transparency and a collaborative approach drive success

Radar Healthcare — Thu, 16 Jun 2022 08:00:00 +0100

In this episode, Rob Place interviews Mark Harrison, Customer Success Lead at Radar Healthcare, about the importance of partnerships between suppliers and health and social care organisations. They discuss the need for trust, transparency, and a focus on outcomes to create successful partnerships. Mark also shares his experience working with customers and the impact of their collaborative approach.

S1: EP 009: Shaping the Future of Public Policy

Radar Healthcare — Thu, 09 Jun 2022 08:00:00 +0100

Public Policy Projects (PPP) is an organisation that focuses on shaping public policy in healthcare, social care, life sciences, and the environment. They convene experts and organisations to tackle tough subjects and produce policy recommendations for better outcomes. PPP prioritises issues like women's health, social care, and health inequalities. Today's episode discusses the importance of working together to drive change across the health and social care sector.

S1: Ep 008: Supercharging the adoption of innovation across health and social care

Radar Healthcare — Thu, 02 Jun 2022 08:00:00 +0100

Paul Johnson (CEO and Co-Founder at Radar Healthcare) and Mark Fewster (Chief Product Officer at Radar Healthcare) discusses the adoption of innovation in health tech and the importance of technology when it comes to improving healthcare outcomes. It covers topics such as the role of technology in prevention, the barriers in social care, user-centered design, data interoperability, and addressing healthcare inequalities.

S1: EP 007: Gaining the ideal work culture to attract and retain employees

Radar Healthcare — Thu, 26 May 2022 10:29:01 +0100

Creating a positive work culture is crucial in the healthcare industry to attract and retain employees. Feedback, recognition, and supporting employees as humans are key elements. Communication and continuous monitoring are essential for success.

S1: EP 006: The road to improved patient safety - part two

Radar Healthcare — Thu, 19 May 2022 08:00:00 +0100

This week, Mark Fewster is back with Marcos Manhes (NHS Improvement) & Paul Ewers (Risk Manager, MKUH) to talk more about the Learning From Patients Safety Events (LFPSE) implementation so far, the ups and the downs and what other NHS Trusts can learn from Milton Keynes University Hospital and their journey.

S1: EP 005: Working towards mental health awareness

Radar Healthcare — Thu, 12 May 2022 08:00:00 +0100

In this episode, host Justine Abson interviews Georgina Watkinson, a mental health first aid trainer. They discuss the importance of mental health first aid training, the impact of the pandemic on mental health, and the need for workplaces to prioritise mental well-being. They also talk about the role of community support and raising awareness of mental health issues.

S1: EP 004: The road to improved patient safety

Radar Healthcare — Thu, 05 May 2022 08:00:00 +0100

In this week's podcast episode, Mark Fewster, Chief Product Officer at Radar Healthcare talks to Marcos Manhaes, NHS Improvement and Paul Ewers, Milton Keynes University Hospitals NHS Trust about the journey from NRLS to LFPSE and the future benefits the NHS could see when it comes to improving patient safety.

S1: EP 003: A pocketful of kindness - the power of saying hello to help combat loneliness

Radar Healthcare — Thu, 28 Apr 2022 08:00:00 +0100

Big Ian Donaghy started the "A Pocketful of Kindness" initiative during the pandemic to bring comfort and joy to people through his book of heartwarming short stories. The book has received positive feedback across health and social care. Ian also discusses his future project on combatting loneliness and the power of saying hello to others.

S1: EP 002: Dementia is a team game

Radar Healthcare — Thu, 21 Apr 2022 08:00:00 +0100

Radar Healthcare's CEO Paul Johnson talks to Big Ian Donaghy about his campaigning to combat loneliness and raise awareness for dementia, and how you can get involved to support this amazing cause.

S1: EP 001: Becoming Radar Healthcare. #WhatTheHealthTech?

Radar Healthcare — Thu, 14 Apr 2022 09:06:47 +0100

Hayley Levene, Head of Marketing at Radar Healthcare talks to Paul Johnson & Lee Williams, Co-founders, about the journey of their software - why they developed the risk, quality and compliance software and how they are making a difference across the entire health and social care continuum - nearly 10 years on.

Introducing What the HealthTech?

Radar Healthcare — Tue, 12 Apr 2022 13:31:06 +0100