Voyado Talks https://voyado.com Transistor (https://transistor.fm) https://feeds.transistor.fm/voyado-talks Voyado Talks is a podcast for the people running ecommerce, marketing, CRM and customer experience in retail. In each episode, Voyado sits down with a retail leader, industry expert or partner to get into the practical detail of what is working right now: the campaign that moved the numbers, how it was set up, and what they would change next time. Topics include product discovery and AI search, loyalty and the second purchase, personalisation that earns its margin, and proving what works to the board, with occasional conversations on the research and trends reshaping the sector. Episodes are short and stick to one topic, for retail teams across the UK and Europe who want ideas they can use this quarter. Brought to you by Voyado, the agentic OS for retail. Voyado brings customer, product, order and behavioural data together in one connected system, so AI agents can make informed decisions and act across the full customer journey. 2026 Voyado 92ac1bc8-f5b8-501f-bc40-4324180e1250 yes en Wed, 04 Nov 2026 08:00:06 +0000 Wed, 04 Nov 2026 08:06:19 +0000 https://img.transistorcdn.com/kpoVa-n8HsnlmIU8EjqSTAkjIMjPDgupEhEkQONkB3k/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS83MGIw/NjM5OGRkYzkxNTIz/ZDBkMjgxMjdiNjE2/NDEwYi5wbmc.jpg Voyado Talks https://voyado.com episodic Voyado Voyado Talks is a podcast for the people running ecommerce, marketing, CRM and customer experience in retail. In each episode, Voyado sits down with a retail leader, industry expert or partner to get into the practical detail of what is working right now: the campaign that moved the numbers, how it was set up, and what they would change next time. Topics include product discovery and AI search, loyalty and the second purchase, personalisation that earns its margin, and proving what works to the board, with occasional conversations on the research and trends reshaping the sector. Episodes are short and stick to one topic, for retail teams across the UK and Europe who want ideas they can use this quarter. Brought to you by Voyado, the agentic OS for retail. Voyado brings customer, product, order and behavioural data together in one connected system, so AI agents can make informed decisions and act across the full customer journey. Voyado Talks is a podcast for the people running ecommerce, marketing, CRM and customer experience in retail. Voyado, retail, ecommerce, retail marketing, customer loyalty, loyalty programmes, personalisation, CRM, customer experience, product discovery, AI in retail, agentic commerce, retail technology, email marketing, merchandising Voyado management@thepod.fm No No AI in fashion: who is holding it back? 2 2 AI in fashion: who is holding it back? full 9988c020-c1cc-453a-821b-4745de64a39e https://share.transistor.fm/s/6a836f20 Read Voyado's report, The state of AI in retail 2026:

Report - https://voyado.com/the-state-of-ai-in-retail/


Fashion brands want the speed and scale of AI, but are people, processes and trust holding it back? Annabel Lemmey of Voyado puts the question to Jeroen Schimmel, Co-founder of Tailor Digital, a digital fashion agency in the Netherlands and a Voyado partner that has worked with fashion brands and retailers for over 10 years. 

Jeroen explains why AI belongs on the conversion side, in email, dynamic advertising and analytics, and not in branding, which has to stay authentic. He walks through how Tailor Digital takes teams from trusting themselves with AI to letting it work on its own, why people should challenge AI as a sparring partner rather than treat it as an answering machine, and why, in his view, AI can already do a lot and it is people, as much as tech and process, that are holding it back.


Chapters:

00:00 Introduction

00:28 Where is AI creating genuine value for fashion brands?

01:51 Where are clients seeing quick wins?

04:35 What should retailers keep in mind for their AI vision?

09:11 Asking employees to trust AI before teaching them to challenge it?

12:48 How does AI differ for multi-brands, resellers and luxury?

14:19 What would AI need to prove before you trust it?

15:44 Quickfire round

19:09 Wrapping up


You can follow Jeroen Schimmel here:

LinkedIn - https://www.linkedin.com/in/jeroenschimmel/


Learn more about Tailor Digital:

Website - https://tailordigital.nl/


Learn more about Voyado:

Website - https://voyado.com/

]]> Read Voyado's report, The state of AI in retail 2026:

Report - https://voyado.com/the-state-of-ai-in-retail/


Fashion brands want the speed and scale of AI, but are people, processes and trust holding it back? Annabel Lemmey of Voyado puts the question to Jeroen Schimmel, Co-founder of Tailor Digital, a digital fashion agency in the Netherlands and a Voyado partner that has worked with fashion brands and retailers for over 10 years. 

Jeroen explains why AI belongs on the conversion side, in email, dynamic advertising and analytics, and not in branding, which has to stay authentic. He walks through how Tailor Digital takes teams from trusting themselves with AI to letting it work on its own, why people should challenge AI as a sparring partner rather than treat it as an answering machine, and why, in his view, AI can already do a lot and it is people, as much as tech and process, that are holding it back.


Chapters:

00:00 Introduction

00:28 Where is AI creating genuine value for fashion brands?

01:51 Where are clients seeing quick wins?

04:35 What should retailers keep in mind for their AI vision?

09:11 Asking employees to trust AI before teaching them to challenge it?

12:48 How does AI differ for multi-brands, resellers and luxury?

14:19 What would AI need to prove before you trust it?

15:44 Quickfire round

19:09 Wrapping up


You can follow Jeroen Schimmel here:

LinkedIn - https://www.linkedin.com/in/jeroenschimmel/


Learn more about Tailor Digital:

Website - https://tailordigital.nl/


Learn more about Voyado:

Website - https://voyado.com/

]]> Wed, 04 Nov 2026 08:00:00 +0000 Voyado Watch on YouTube Voyado 1166 Read Voyado's report, The state of AI in retail 2026:

Report - https://voyado.com/the-state-of-ai-in-retail/


Fashion brands want the speed and scale of AI, but are people, processes and trust holding it back? Annabel Lemmey of Voyado puts the question to Jeroen Schimmel, Co-founder of Tailor Digital, a digital fashion agency in the Netherlands and a Voyado partner that has worked with fashion brands and retailers for over 10 years. 

Jeroen explains why AI belongs on the conversion side, in email, dynamic advertising and analytics, and not in branding, which has to stay authentic. He walks through how Tailor Digital takes teams from trusting themselves with AI to letting it work on its own, why people should challenge AI as a sparring partner rather than treat it as an answering machine, and why, in his view, AI can already do a lot and it is people, as much as tech and process, that are holding it back.


Chapters:

00:00 Introduction

00:28 Where is AI creating genuine value for fashion brands?

01:51 Where are clients seeing quick wins?

04:35 What should retailers keep in mind for their AI vision?

09:11 Asking employees to trust AI before teaching them to challenge it?

12:48 How does AI differ for multi-brands, resellers and luxury?

14:19 What would AI need to prove before you trust it?

15:44 Quickfire round

19:09 Wrapping up


You can follow Jeroen Schimmel here:

LinkedIn - https://www.linkedin.com/in/jeroenschimmel/


Learn more about Tailor Digital:

Website - https://tailordigital.nl/


Learn more about Voyado:

Website - https://voyado.com/

]]> Voyado, retail, ecommerce, retail marketing, customer loyalty, loyalty programmes, personalisation, CRM, customer experience, product discovery, AI in retail, agentic commerce, retail technology, email marketing, merchandising No AI in retail: Still no ROI? 1 1 AI in retail: Still no ROI? full 324d67be-f772-4a5b-9166-57e64c82636f https://share.transistor.fm/s/b9999994 In partnership with Retail Economics, Voyado surveyed 300 retailers across 10 European markets. 95% were experimenting with AI, but only 5% were seeing clear, scalable returns. Nine months on, has that gap closed? Annabel Lemmey of Voyado puts the question to Richard Lim, Founder and CEO of Retail Economics. Richard explains why he thinks little has changed, how rising costs and shrinking margins are pushing retailers towards AI for efficiency, and why the retailers that win will be the most resilient, not the ones with the best AI.


Chapters:

00:00 The AI ROI gap: 95% experimenting, 5% seeing returns

00:31 Nine months on, has the gap closed?

02:33 Efficiency, growth, or both?

04:36 Which metric will AI move first?

06:31 New AI roles and change management

08:14 What retail should be paying attention to

09:40 Quickfire round

13:50 Wrapping up and the report


Read Voyado's report, The state of AI in retail 2026:

Report - https://voyado.com/the-state-of-AI-in-retail/


You can follow Richard Lim here:

LinkedIn - https://www.linkedin.com/in/richard-lim-42527726/


Learn more about Retail Economics:

Website - https://www.retaileconomics.co.uk/


Learn more about Voyado:

Website - https://voyado.com/

]]> In partnership with Retail Economics, Voyado surveyed 300 retailers across 10 European markets. 95% were experimenting with AI, but only 5% were seeing clear, scalable returns. Nine months on, has that gap closed? Annabel Lemmey of Voyado puts the question to Richard Lim, Founder and CEO of Retail Economics. Richard explains why he thinks little has changed, how rising costs and shrinking margins are pushing retailers towards AI for efficiency, and why the retailers that win will be the most resilient, not the ones with the best AI.


Chapters:

00:00 The AI ROI gap: 95% experimenting, 5% seeing returns

00:31 Nine months on, has the gap closed?

02:33 Efficiency, growth, or both?

04:36 Which metric will AI move first?

06:31 New AI roles and change management

08:14 What retail should be paying attention to

09:40 Quickfire round

13:50 Wrapping up and the report


Read Voyado's report, The state of AI in retail 2026:

Report - https://voyado.com/the-state-of-AI-in-retail/


You can follow Richard Lim here:

LinkedIn - https://www.linkedin.com/in/richard-lim-42527726/


Learn more about Retail Economics:

Website - https://www.retaileconomics.co.uk/


Learn more about Voyado:

Website - https://voyado.com/

]]> Thu, 22 Oct 2026 19:23:00 +0100 Voyado Watch on YouTube Voyado 846 In partnership with Retail Economics, Voyado surveyed 300 retailers across 10 European markets. 95% were experimenting with AI, but only 5% were seeing clear, scalable returns. Nine months on, has that gap closed? Annabel Lemmey of Voyado puts the question to Richard Lim, Founder and CEO of Retail Economics. Richard explains why he thinks little has changed, how rising costs and shrinking margins are pushing retailers towards AI for efficiency, and why the retailers that win will be the most resilient, not the ones with the best AI.


Chapters:

00:00 The AI ROI gap: 95% experimenting, 5% seeing returns

00:31 Nine months on, has the gap closed?

02:33 Efficiency, growth, or both?

04:36 Which metric will AI move first?

06:31 New AI roles and change management

08:14 What retail should be paying attention to

09:40 Quickfire round

13:50 Wrapping up and the report


Read Voyado's report, The state of AI in retail 2026:

Report - https://voyado.com/the-state-of-AI-in-retail/


You can follow Richard Lim here:

LinkedIn - https://www.linkedin.com/in/richard-lim-42527726/


Learn more about Retail Economics:

Website - https://www.retaileconomics.co.uk/


Learn more about Voyado:

Website - https://voyado.com/

]]> AI in retail, retail ROI, return on investment, retail margins, operating costs, agentic commerce, product discovery, change management, AI roles, retail technology No