The Public Sector Show by TechTables Transistor (https://transistor.fm) https://feeds.transistor.fm/the-public-sector-show-by-techtables The Conversations Public Sector CIOs Can't Have Anywhere Else. The real conversations—from security theater to AI slop—that 250K+ public sector leaders have tuned into. You won't find these conversations at conferences (or LinkedIn). Levity Media LLC f6274810-c788-53e7-9758-a4f534f45fa0 yes en Tue, 02 Jun 2026 16:38:40 -0700 Tue, 02 Jun 2026 16:39:32 -0700 https://techtables.com/ https://img.transistorcdn.com/6vo3iTvdtJZBYZBHV1OD6Fo1HBgfJG2TK2W2eM0gLKs/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS84ODBj/ODBkZTI5MTVkODQx/ODE3OGE5ZjgyOGYx/MzJkMi5qcGc.jpg The Public Sector Show by TechTables https://techtables.com/ episodic Joe Toste The Conversations Public Sector CIOs Can't Have Anywhere Else. The real conversations—from security theater to AI slop—that 250K+ public sector leaders have tuned into. You won't find these conversations at conferences (or LinkedIn). The Conversations Public Sector CIOs Can't Have Anywhere Else. Joe Toste No No #236: How Nevada Recovered from a Statewide Cyber Attack in 28 Days (And What Every CIO & CISO Should Do Before It Happens to Them) 236 236 #236: How Nevada Recovered from a Statewide Cyber Attack in 28 Days (And What Every CIO & CISO Should Do Before It Happens to Them) full substack:post:189915060 https://techtables.com/podcast/236-how-nevada-recovered-from-a-statewide-cyber-attack-in-28-days-and-what-every-cio-ciso-should-do-before-it-happens-to-them #236: How Nevada Recovered from a Statewide Cyber Attack in 28 Days (And What Every CIO & CISO Should Do Before It Happens to Them)

Summary

Nevada woke up to a ransomware attack that took 60+ state agencies offline. No ransom paid. Full recovery in 28 days.

State CIO Timothy Galluzi and Info-Tech's Mark Hellbusch break down the largest ransomware attack in Nevada state history - how the network came back in 48 hours, how they kept citizen trust through radical transparency, and what every state CIO, CISO, and public sector IT leader needs to know about incident response, Zero Trust Architecture, and building the partnerships that actually show up when it matters.

Featuring

Timothy Galluzi, CIO State of Nevada

Mark Hellbusch, Director, AI Security & Privacy, Info-Tech Research Group

Timestamps

(00:00) Every 39 seconds - ransomware by the numbers

(01:00) The call Tim never wanted to get

(05:50) 18-20 hour days and kicking people out of the office

(08:00) Managing public comms with an active adversary watching

(14:30) NASCIO community: peer intel sharing in a crisis

(16:00) When Info-Tech showed up vs. the cold call vendors

(17:30) "28 days of success" - building the after action report

(24:00) Assembly Bill One: unanimous vote, statewide SOC

(30:00) Trusted partner vs. vendor - the real difference

(34:00) Zero Trust: 80% risk reduction and $1.5M ROI

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more — straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader — our next retreat is November 2026 in Austin, TX

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline -The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

]]> #236: How Nevada Recovered from a Statewide Cyber Attack in 28 Days (And What Every CIO & CISO Should Do Before It Happens to Them)

Summary

Nevada woke up to a ransomware attack that took 60+ state agencies offline. No ransom paid. Full recovery in 28 days.

State CIO Timothy Galluzi and Info-Tech's Mark Hellbusch break down the largest ransomware attack in Nevada state history - how the network came back in 48 hours, how they kept citizen trust through radical transparency, and what every state CIO, CISO, and public sector IT leader needs to know about incident response, Zero Trust Architecture, and building the partnerships that actually show up when it matters.

Featuring

Timothy Galluzi, CIO State of Nevada

Mark Hellbusch, Director, AI Security & Privacy, Info-Tech Research Group

Timestamps

(00:00) Every 39 seconds - ransomware by the numbers

(01:00) The call Tim never wanted to get

(05:50) 18-20 hour days and kicking people out of the office

(08:00) Managing public comms with an active adversary watching

(14:30) NASCIO community: peer intel sharing in a crisis

(16:00) When Info-Tech showed up vs. the cold call vendors

(17:30) "28 days of success" - building the after action report

(24:00) Assembly Bill One: unanimous vote, statewide SOC

(30:00) Trusted partner vs. vendor - the real difference

(34:00) Zero Trust: 80% risk reduction and $1.5M ROI

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more — straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader — our next retreat is November 2026 in Austin, TX

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline -The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

]]> Wed, 27 May 2026 05:15:00 -0700 Joe Toste Joe Toste 2236 #236: How Nevada Recovered from a Statewide Cyber Attack in 28 Days (And What Every CIO & CISO Should Do Before It Happens to Them)

Summary

Nevada woke up to a ransomware attack that took 60+ state agencies offline. No ransom paid. Full recovery in 28 days.

State CIO Timothy Galluzi and Info-Tech's Mark Hellbusch break down the largest ransomware attack in Nevada state history - how the network came back in 48 hours, how they kept citizen trust through radical transparency, and what every state CIO, CISO, and public sector IT leader needs to know about incident response, Zero Trust Architecture, and building the partnerships that actually show up when it matters.

Featuring

Timothy Galluzi, CIO State of Nevada

Mark Hellbusch, Director, AI Security & Privacy, Info-Tech Research Group

Timestamps

(00:00) Every 39 seconds - ransomware by the numbers

(01:00) The call Tim never wanted to get

(05:50) 18-20 hour days and kicking people out of the office

(08:00) Managing public comms with an active adversary watching

(14:30) NASCIO community: peer intel sharing in a crisis

(16:00) When Info-Tech showed up vs. the cold call vendors

(17:30) "28 days of success" - building the after action report

(24:00) Assembly Bill One: unanimous vote, statewide SOC

(30:00) Trusted partner vs. vendor - the real difference

(34:00) Zero Trust: 80% risk reduction and $1.5M ROI

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more — straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader — our next retreat is November 2026 in Austin, TX

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline -The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

]]> No #235: The Edu-pocalypse Is Here - What Higher Ed CIOs Need to Do Now 235 235 #235: The Edu-pocalypse Is Here - What Higher Ed CIOs Need to Do Now full substack:post:198554169 https://share.transistor.fm/s/1a5d93fa Episode Summary

In this episode, Mark Roman and Carlos Thomas from Info-Tech break down the enrollment cliff, AI disruption, and cultural skepticism hitting Higher Ed - and why the CIO is the one best positioned to lead through it.

Featuring

Mark Roman is Managing Partner for the Education Business at Info-Tech Research Group - supporting universities, colleges, and K-12 institutions around the world, and a self-described electric guitar player (results may vary).

Carlos Thomas is an IT Executive Consultant at Info-Tech Research Group, entering his fifth year - a former CIO and university administrator with 21 years in Higher Ed, and who checked off his bucket list item of running a 1,600-pound-capacity barbecue operation before Info-Tech pulled him back in.

Timestamps

(1:45) What CIOs are excited about in Higher Ed - the question that flips the conversation

(3:20) AI, Agentic AI, and Bloom's Taxonomy - why the CIO is becoming a campus leader

(5:00) The CIO as technology-informed COO - Carlos on the elevation of the role

(6:30) The enrollment cliff and South Africa - how demographics are reshaping institutions worldwide

(9:00) CIO to COO - why the person who sees everything is the one who should run the organization

(11:00) The diplomat skillset - navigating faculty politics and getting things done

(13:00) The "edu-pocalypse" - DOGE, the Department of Education, and cultural skepticism toward Higher Ed

(15:00) AI token data - two-thirds of all AI tokens are being consumed in education

(19:00) The podcast topics they'd love to do next - students and responsible AI

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more — straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader — our next retreat is November 2026 in Austin, TX

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline -The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Episode Summary

In this episode, Mark Roman and Carlos Thomas from Info-Tech break down the enrollment cliff, AI disruption, and cultural skepticism hitting Higher Ed - and why the CIO is the one best positioned to lead through it.

Featuring

Mark Roman is Managing Partner for the Education Business at Info-Tech Research Group - supporting universities, colleges, and K-12 institutions around the world, and a self-described electric guitar player (results may vary).

Carlos Thomas is an IT Executive Consultant at Info-Tech Research Group, entering his fifth year - a former CIO and university administrator with 21 years in Higher Ed, and who checked off his bucket list item of running a 1,600-pound-capacity barbecue operation before Info-Tech pulled him back in.

Timestamps

(1:45) What CIOs are excited about in Higher Ed - the question that flips the conversation

(3:20) AI, Agentic AI, and Bloom's Taxonomy - why the CIO is becoming a campus leader

(5:00) The CIO as technology-informed COO - Carlos on the elevation of the role

(6:30) The enrollment cliff and South Africa - how demographics are reshaping institutions worldwide

(9:00) CIO to COO - why the person who sees everything is the one who should run the organization

(11:00) The diplomat skillset - navigating faculty politics and getting things done

(13:00) The "edu-pocalypse" - DOGE, the Department of Education, and cultural skepticism toward Higher Ed

(15:00) AI token data - two-thirds of all AI tokens are being consumed in education

(19:00) The podcast topics they'd love to do next - students and responsible AI

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more — straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader — our next retreat is November 2026 in Austin, TX

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline -The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Wed, 20 May 2026 06:11:27 -0700 Joe Toste Joe Toste 1256 Episode Summary

In this episode, Mark Roman and Carlos Thomas from Info-Tech break down the enrollment cliff, AI disruption, and cultural skepticism hitting Higher Ed - and why the CIO is the one best positioned to lead through it.

Featuring

Mark Roman is Managing Partner for the Education Business at Info-Tech Research Group - supporting universities, colleges, and K-12 institutions around the world, and a self-described electric guitar player (results may vary).

Carlos Thomas is an IT Executive Consultant at Info-Tech Research Group, entering his fifth year - a former CIO and university administrator with 21 years in Higher Ed, and who checked off his bucket list item of running a 1,600-pound-capacity barbecue operation before Info-Tech pulled him back in.

Timestamps

(1:45) What CIOs are excited about in Higher Ed - the question that flips the conversation

(3:20) AI, Agentic AI, and Bloom's Taxonomy - why the CIO is becoming a campus leader

(5:00) The CIO as technology-informed COO - Carlos on the elevation of the role

(6:30) The enrollment cliff and South Africa - how demographics are reshaping institutions worldwide

(9:00) CIO to COO - why the person who sees everything is the one who should run the organization

(11:00) The diplomat skillset - navigating faculty politics and getting things done

(13:00) The "edu-pocalypse" - DOGE, the Department of Education, and cultural skepticism toward Higher Ed

(15:00) AI token data - two-thirds of all AI tokens are being consumed in education

(19:00) The podcast topics they'd love to do next - students and responsible AI

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more — straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader — our next retreat is November 2026 in Austin, TX

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline -The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #234: You Can't Turn Off 911 While You Modernize It - And You Can't Close an Airport Either 234 234 #234: You Can't Turn Off 911 While You Modernize It - And You Can't Close an Airport Either full substack:post:194800585 https://share.transistor.fm/s/2388ebd2 Episode Summary

What do you do when you can't stop the thing you're trying to fix?

Three returning guests sit down for one of the most honest conversations about public sector modernization we've had on the show.

From the latest on SF's 911 cloud migration, to what it means to modernize Harry Reid International Airport in real time while simultaneously designing the technology architecture for a second commercial airport 20 miles south, to Seguin's workforce transformation from one staff member with a degree and zero certifications in 2018 to 13 degrees and 27 certifications today - join us for this powerful conversation about leadership, community, and what it means to let others carry the message.

Featuring

Michelle Geddes CIO San Francisco Department of Emergency Management

Rishma Khimji CITO Clark County Department of Aviation (Harry Reid International Airport) (now CIO Greater Orlando Aviation Authority)

Shane McDaniel CIO City of Seguin, TX | TAGITM Past President

Timestamps

(04:55) - The LinkedIn Banter Origin Story

(07:20) - Michelle: SF's 911 Cloud Journey & Hybrid Architecture

(09:25) - ESInet, Copper Lines Failing in LA & State Partnership

(11:14) - AI for Multilingual 911 Dispatch

(12:47) - Rishma: Harry Reid's Second Airport - 20 Miles South

(14:31) - Using General Aviation Airports as Innovation Labs

(16:40) - Computer Vision at Checkpoints & the 3-Year Rolling Stack

(18:23) - Shane: Seguin's Workforce Story - 0 to 27 Certifications

(23:48) - The Amazon Warehouse Hire & The Best Buy Delivery Driver

(36:12) - TAGITM: The Solution Is in the Room

(39:13) - Leadership, Community & Letting Others Carry the Message

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more — straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader — our next retreat is September 23rd-25th in Denver!

Apply to Join → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline -The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Episode Summary

What do you do when you can't stop the thing you're trying to fix?

Three returning guests sit down for one of the most honest conversations about public sector modernization we've had on the show.

From the latest on SF's 911 cloud migration, to what it means to modernize Harry Reid International Airport in real time while simultaneously designing the technology architecture for a second commercial airport 20 miles south, to Seguin's workforce transformation from one staff member with a degree and zero certifications in 2018 to 13 degrees and 27 certifications today - join us for this powerful conversation about leadership, community, and what it means to let others carry the message.

Featuring

Michelle Geddes CIO San Francisco Department of Emergency Management

Rishma Khimji CITO Clark County Department of Aviation (Harry Reid International Airport) (now CIO Greater Orlando Aviation Authority)

Shane McDaniel CIO City of Seguin, TX | TAGITM Past President

Timestamps

(04:55) - The LinkedIn Banter Origin Story

(07:20) - Michelle: SF's 911 Cloud Journey & Hybrid Architecture

(09:25) - ESInet, Copper Lines Failing in LA & State Partnership

(11:14) - AI for Multilingual 911 Dispatch

(12:47) - Rishma: Harry Reid's Second Airport - 20 Miles South

(14:31) - Using General Aviation Airports as Innovation Labs

(16:40) - Computer Vision at Checkpoints & the 3-Year Rolling Stack

(18:23) - Shane: Seguin's Workforce Story - 0 to 27 Certifications

(23:48) - The Amazon Warehouse Hire & The Best Buy Delivery Driver

(36:12) - TAGITM: The Solution Is in the Room

(39:13) - Leadership, Community & Letting Others Carry the Message

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more — straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader — our next retreat is September 23rd-25th in Denver!

Apply to Join → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline -The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 21 Apr 2026 05:15:00 -0700 Joe Toste Joe Toste 2412 Episode Summary

What do you do when you can't stop the thing you're trying to fix?

Three returning guests sit down for one of the most honest conversations about public sector modernization we've had on the show.

From the latest on SF's 911 cloud migration, to what it means to modernize Harry Reid International Airport in real time while simultaneously designing the technology architecture for a second commercial airport 20 miles south, to Seguin's workforce transformation from one staff member with a degree and zero certifications in 2018 to 13 degrees and 27 certifications today - join us for this powerful conversation about leadership, community, and what it means to let others carry the message.

Featuring

Michelle Geddes CIO San Francisco Department of Emergency Management

Rishma Khimji CITO Clark County Department of Aviation (Harry Reid International Airport) (now CIO Greater Orlando Aviation Authority)

Shane McDaniel CIO City of Seguin, TX | TAGITM Past President

Timestamps

(04:55) - The LinkedIn Banter Origin Story

(07:20) - Michelle: SF's 911 Cloud Journey & Hybrid Architecture

(09:25) - ESInet, Copper Lines Failing in LA & State Partnership

(11:14) - AI for Multilingual 911 Dispatch

(12:47) - Rishma: Harry Reid's Second Airport - 20 Miles South

(14:31) - Using General Aviation Airports as Innovation Labs

(16:40) - Computer Vision at Checkpoints & the 3-Year Rolling Stack

(18:23) - Shane: Seguin's Workforce Story - 0 to 27 Certifications

(23:48) - The Amazon Warehouse Hire & The Best Buy Delivery Driver

(36:12) - TAGITM: The Solution Is in the Room

(39:13) - Leadership, Community & Letting Others Carry the Message

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more — straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader — our next retreat is September 23rd-25th in Denver!

Apply to Join → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline -The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #233: Is "Modernization" a Cop-Out? With City of Boston, Clark County & Dell Technologies 233 233 #233: Is "Modernization" a Cop-Out? With City of Boston, Clark County & Dell Technologies full substack:post:194100358 https://share.transistor.fm/s/39658961 Episode Summary

Boston's CIO thinks "modernization" is what you say when you've stopped investing. Clark County thinks AI should handle your entire move to a new city. Dell thinks you can't do any of it without clean data. Three takes. One conversation about what government services actually look like when they work.

Featuring

Santi Garces is Chief Information Officer at the City of Boston - leading a team that spans user researchers, designers, economists, and policy analysts, and currently building open-source MCP infrastructure to connect AI tools with city services at scale.

Bob Leek is Chief Information Officer at Clark County, Nevada - overseeing technology for the 11th largest county in the country, home to Las Vegas, with a strategy centered on helping large diverse communities thrive through people, process, and technology solutions such as AI governance, and drone-assisted emergency response.

Carrie Smith is Chief Technology and Innovation Strategist at Dell Technologies - covering the East and tracking modernization trends across state and local government nationwide, with a focus on helping cities start with the right problem instead of the right product.

Timestamps

(2:00) Boston's AI-powered website search - 400% improvement in positive feedback, built in-house

(7:00) Clark County's AI framework - AI as a "how," not a "what," built around four constituent personas

(12:00) Dell's field view - why clean data has to come before any AI solution(17:00) Santi's beef with "modernization" - why small, continuous investment beats the big bang approach

(20:00) Philadelphia's illegal dumping problem - how a vendor conversation became a drones-as-first-responders pitch

(25:00) Clark County drones - 30 to 60 second emergency response combined with ShotSpotter

(31:00) Boston's MCP server - building open source infrastructure so AI tools can talk to city services reliably

(35:00) The pace problem - Bob on why the universe shifting every 17 days is the CIO's real challenge

(39:00) Leadership and resilience - Carrie on stage three breast cancer, Bob on internal promotions, Santi on growing up in Colombia

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more — straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader — our next retreat is September 23rd-25th in Denver!

Apply to Join → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

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Verizon Frontline -The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Episode Summary

Boston's CIO thinks "modernization" is what you say when you've stopped investing. Clark County thinks AI should handle your entire move to a new city. Dell thinks you can't do any of it without clean data. Three takes. One conversation about what government services actually look like when they work.

Featuring

Santi Garces is Chief Information Officer at the City of Boston - leading a team that spans user researchers, designers, economists, and policy analysts, and currently building open-source MCP infrastructure to connect AI tools with city services at scale.

Bob Leek is Chief Information Officer at Clark County, Nevada - overseeing technology for the 11th largest county in the country, home to Las Vegas, with a strategy centered on helping large diverse communities thrive through people, process, and technology solutions such as AI governance, and drone-assisted emergency response.

Carrie Smith is Chief Technology and Innovation Strategist at Dell Technologies - covering the East and tracking modernization trends across state and local government nationwide, with a focus on helping cities start with the right problem instead of the right product.

Timestamps

(2:00) Boston's AI-powered website search - 400% improvement in positive feedback, built in-house

(7:00) Clark County's AI framework - AI as a "how," not a "what," built around four constituent personas

(12:00) Dell's field view - why clean data has to come before any AI solution(17:00) Santi's beef with "modernization" - why small, continuous investment beats the big bang approach

(20:00) Philadelphia's illegal dumping problem - how a vendor conversation became a drones-as-first-responders pitch

(25:00) Clark County drones - 30 to 60 second emergency response combined with ShotSpotter

(31:00) Boston's MCP server - building open source infrastructure so AI tools can talk to city services reliably

(35:00) The pace problem - Bob on why the universe shifting every 17 days is the CIO's real challenge

(39:00) Leadership and resilience - Carrie on stage three breast cancer, Bob on internal promotions, Santi on growing up in Colombia

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more — straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader — our next retreat is September 23rd-25th in Denver!

Apply to Join → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline -The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Fri, 17 Apr 2026 05:15:00 -0700 Joe Toste Joe Toste 2907 Episode Summary

Boston's CIO thinks "modernization" is what you say when you've stopped investing. Clark County thinks AI should handle your entire move to a new city. Dell thinks you can't do any of it without clean data. Three takes. One conversation about what government services actually look like when they work.

Featuring

Santi Garces is Chief Information Officer at the City of Boston - leading a team that spans user researchers, designers, economists, and policy analysts, and currently building open-source MCP infrastructure to connect AI tools with city services at scale.

Bob Leek is Chief Information Officer at Clark County, Nevada - overseeing technology for the 11th largest county in the country, home to Las Vegas, with a strategy centered on helping large diverse communities thrive through people, process, and technology solutions such as AI governance, and drone-assisted emergency response.

Carrie Smith is Chief Technology and Innovation Strategist at Dell Technologies - covering the East and tracking modernization trends across state and local government nationwide, with a focus on helping cities start with the right problem instead of the right product.

Timestamps

(2:00) Boston's AI-powered website search - 400% improvement in positive feedback, built in-house

(7:00) Clark County's AI framework - AI as a "how," not a "what," built around four constituent personas

(12:00) Dell's field view - why clean data has to come before any AI solution(17:00) Santi's beef with "modernization" - why small, continuous investment beats the big bang approach

(20:00) Philadelphia's illegal dumping problem - how a vendor conversation became a drones-as-first-responders pitch

(25:00) Clark County drones - 30 to 60 second emergency response combined with ShotSpotter

(31:00) Boston's MCP server - building open source infrastructure so AI tools can talk to city services reliably

(35:00) The pace problem - Bob on why the universe shifting every 17 days is the CIO's real challenge

(39:00) Leadership and resilience - Carrie on stage three breast cancer, Bob on internal promotions, Santi on growing up in Colombia

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more — straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader — our next retreat is September 23rd-25th in Denver!

Apply to Join → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline -The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #232: The CIO Who Doesn't Adapt Gets Demoted | Info-Tech LIVE NOLA | Tom Zehren and John Burris 232 232 #232: The CIO Who Doesn't Adapt Gets Demoted | Info-Tech LIVE NOLA | Tom Zehren and John Burris full substack:post:194147053 https://share.transistor.fm/s/8f5d00dc Episode Summary

In this Info-Tech LIVE New Orleans episode, Tom Zehren, CEO of Info-Tech Research Group, and John Burris, CIO of Southeastern Louisiana University, break down why AI efficiency is a growth mindset - not a cost-cutting exercise - and what the CIO role actually becomes when Agentic AI is the next IT super trend.

Featuring

Tom Zehren is CEO at Info-Tech Research Group - a global research and advisory firm now operating across North America, Europe, and APAC.

John Burris is CIO at Southeastern Louisiana University - and an associate professor of computer science focused on the theory of computation and Alan Turing's work, who went from faculty to CIO in one of the sharpest career pivots in higher ed.

Timestamps

(1:00) AI efficiency reframed - why it's performance over cost, not a cut mindset

(5:00) How Info-Tech tools create a common language between CIOs and CEOs

(8:00) The era of autonomization - Tom Zehren on Agentic AI as the next IT super trend

(9:30) Agentic AI defined - autonomous decision-making vs. fancy automated workflows

(11:00) Student advising - the AI use case universities can't afford to miss

(15:00) What does the CIO role look like in 5–10 years?

(16:00) The exponential IT leader - Info-Tech's two-path prediction for where CIOs go from here

(23:00) Closing round - EQ, IQ & AQ: and what both guests want to explore next

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more — straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader — our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline -The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Episode Summary

In this Info-Tech LIVE New Orleans episode, Tom Zehren, CEO of Info-Tech Research Group, and John Burris, CIO of Southeastern Louisiana University, break down why AI efficiency is a growth mindset - not a cost-cutting exercise - and what the CIO role actually becomes when Agentic AI is the next IT super trend.

Featuring

Tom Zehren is CEO at Info-Tech Research Group - a global research and advisory firm now operating across North America, Europe, and APAC.

John Burris is CIO at Southeastern Louisiana University - and an associate professor of computer science focused on the theory of computation and Alan Turing's work, who went from faculty to CIO in one of the sharpest career pivots in higher ed.

Timestamps

(1:00) AI efficiency reframed - why it's performance over cost, not a cut mindset

(5:00) How Info-Tech tools create a common language between CIOs and CEOs

(8:00) The era of autonomization - Tom Zehren on Agentic AI as the next IT super trend

(9:30) Agentic AI defined - autonomous decision-making vs. fancy automated workflows

(11:00) Student advising - the AI use case universities can't afford to miss

(15:00) What does the CIO role look like in 5–10 years?

(16:00) The exponential IT leader - Info-Tech's two-path prediction for where CIOs go from here

(23:00) Closing round - EQ, IQ & AQ: and what both guests want to explore next

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more — straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader — our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline -The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 14 Apr 2026 05:15:00 -0700 Joe Toste Joe Toste 1454 Episode Summary

In this Info-Tech LIVE New Orleans episode, Tom Zehren, CEO of Info-Tech Research Group, and John Burris, CIO of Southeastern Louisiana University, break down why AI efficiency is a growth mindset - not a cost-cutting exercise - and what the CIO role actually becomes when Agentic AI is the next IT super trend.

Featuring

Tom Zehren is CEO at Info-Tech Research Group - a global research and advisory firm now operating across North America, Europe, and APAC.

John Burris is CIO at Southeastern Louisiana University - and an associate professor of computer science focused on the theory of computation and Alan Turing's work, who went from faculty to CIO in one of the sharpest career pivots in higher ed.

Timestamps

(1:00) AI efficiency reframed - why it's performance over cost, not a cut mindset

(5:00) How Info-Tech tools create a common language between CIOs and CEOs

(8:00) The era of autonomization - Tom Zehren on Agentic AI as the next IT super trend

(9:30) Agentic AI defined - autonomous decision-making vs. fancy automated workflows

(11:00) Student advising - the AI use case universities can't afford to miss

(15:00) What does the CIO role look like in 5–10 years?

(16:00) The exponential IT leader - Info-Tech's two-path prediction for where CIOs go from here

(23:00) Closing round - EQ, IQ & AQ: and what both guests want to explore next

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more — straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader — our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline -The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #231: Texas A&M & Axonius - The Security Risk Living Between Your Tools 231 231 #231: Texas A&M & Axonius - The Security Risk Living Between Your Tools full substack:post:192559778 https://share.transistor.fm/s/303c25cc Episode Summary

In this episode, Adam Mikeal, CISO at Texas A&M University, and Tim Paikoff from Axonius break down how consolidating fragmented security data into a single view changed the way A&M tracks assets, validates policy, and tells cybersecurity's ROI story to leadership — and why AI's data access model is now keeping CISOs up at night.

Featuring

Adam Mikeal is Chief Information Security Officer at Texas A&M University - responsible for securing the university's full asset environment, with an unconventional path through history, classics, and computer-human interaction before landing in cybersecurity leadership.

Tim Paikoff runs the SLED team at Axonius - building the State, Local, and Education practice from a two-person team to a full sales, SC, BDR, and marketing operation over four years.

Timestamps

(1:38) Adam's unconventional path - from history and classics to Chief Information Security Officer

(4:00) The data problem - why the right question can't be answered from inside a single security tool

(5:00) The spaces between - why Axonius can see what individual tools never could

(7:00) Higher ed's unique exposure - student device sprawl and the identity lifecycle nightmare

(10:00) Texas A&M's four core security metrics - patching, vulnerability remediation, inventory accuracy, agent health

(14:00) Intel chip vulnerability response - how having data at your fingertips changes incident speed

(15:00) Active directory migrations in real time - watching two lines cross on a chart

(17:00) The Log4j gap - 194 instances still in production seven months after "cleanup"

(22:00) AI and the new front line - why prompt injection is the threat no contract can fix

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Episode Summary

In this episode, Adam Mikeal, CISO at Texas A&M University, and Tim Paikoff from Axonius break down how consolidating fragmented security data into a single view changed the way A&M tracks assets, validates policy, and tells cybersecurity's ROI story to leadership — and why AI's data access model is now keeping CISOs up at night.

Featuring

Adam Mikeal is Chief Information Security Officer at Texas A&M University - responsible for securing the university's full asset environment, with an unconventional path through history, classics, and computer-human interaction before landing in cybersecurity leadership.

Tim Paikoff runs the SLED team at Axonius - building the State, Local, and Education practice from a two-person team to a full sales, SC, BDR, and marketing operation over four years.

Timestamps

(1:38) Adam's unconventional path - from history and classics to Chief Information Security Officer

(4:00) The data problem - why the right question can't be answered from inside a single security tool

(5:00) The spaces between - why Axonius can see what individual tools never could

(7:00) Higher ed's unique exposure - student device sprawl and the identity lifecycle nightmare

(10:00) Texas A&M's four core security metrics - patching, vulnerability remediation, inventory accuracy, agent health

(14:00) Intel chip vulnerability response - how having data at your fingertips changes incident speed

(15:00) Active directory migrations in real time - watching two lines cross on a chart

(17:00) The Log4j gap - 194 instances still in production seven months after "cleanup"

(22:00) AI and the new front line - why prompt injection is the threat no contract can fix

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Mon, 13 Apr 2026 05:15:00 -0700 Joe Toste Joe Toste 1512 Episode Summary

In this episode, Adam Mikeal, CISO at Texas A&M University, and Tim Paikoff from Axonius break down how consolidating fragmented security data into a single view changed the way A&M tracks assets, validates policy, and tells cybersecurity's ROI story to leadership — and why AI's data access model is now keeping CISOs up at night.

Featuring

Adam Mikeal is Chief Information Security Officer at Texas A&M University - responsible for securing the university's full asset environment, with an unconventional path through history, classics, and computer-human interaction before landing in cybersecurity leadership.

Tim Paikoff runs the SLED team at Axonius - building the State, Local, and Education practice from a two-person team to a full sales, SC, BDR, and marketing operation over four years.

Timestamps

(1:38) Adam's unconventional path - from history and classics to Chief Information Security Officer

(4:00) The data problem - why the right question can't be answered from inside a single security tool

(5:00) The spaces between - why Axonius can see what individual tools never could

(7:00) Higher ed's unique exposure - student device sprawl and the identity lifecycle nightmare

(10:00) Texas A&M's four core security metrics - patching, vulnerability remediation, inventory accuracy, agent health

(14:00) Intel chip vulnerability response - how having data at your fingertips changes incident speed

(15:00) Active directory migrations in real time - watching two lines cross on a chart

(17:00) The Log4j gap - 194 instances still in production seven months after "cleanup"

(22:00) AI and the new front line - why prompt injection is the threat no contract can fix

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #230: LSU, NC A&T & SentinelOne on Student-Powered SOCs, Shadow AI Governance & Blocking Threats Before IT Calls 230 230 #230: LSU, NC A&T & SentinelOne on Student-Powered SOCs, Shadow AI Governance & Blocking Threats Before IT Calls full substack:post:192553996 https://share.transistor.fm/s/1c126760 Episode Summary

In this episode, Craig Woolley from LSU, Lizbeth Johnson from NC A&T, and Ron Ringgold from SentinelOne break down how a student-powered SOC model is scaling across 32+ institutions - and why the hardest part of cybersecurity leadership isn't the technology, it's the people.

Featuring

Craig Woolley is CIO at LSU - 35 years in higher ed IT, architect of the student-powered SOC model now operating across 32+ institutions in partnership with TechStream, and chair of LSU’s AI strategy committee that produced an 80-page institutional report.

Lizbeth Johnson is Interim Chief Information Officer and Vice Chancellor for Information Technology at North Carolina Agricultural and Technical State University - three months into the CISO role after more than a year at NC A&T, bringing a change-agent approach to shadow AI governance and team-building on a growing campus.

Ron Ringgold is Public Sector CISO at SentinelOne - former Army with 17 years in the Department of Defense and intelligence community, former architect of the Department of Commerce’s zero trust strategy, and adjunct professor of cyber policy and governance at University of Maryland Global Campus.

Timestamps

(0:00) LSU's student-powered SOC - Craig Woolley on 35 years in higher ed IT and why the model works

(2:00) Tiger SOC launches - scaling the LSU model to 32+ institutions and nine private industry customers

(3:00) The grief of going from technician to leader - Lizbeth Johnson on the identity shift no one warns you about

(9:00) Teaching cyber policy vs. living it - Ron Ringgold on why experienced practitioners sometimes make the hardest students

(11:00) Shadow AI at NC A&T - how a vendor tipped off the CIO and turned a compliance risk into a partnership

(14:00) Cutting Commerce's cyber budget 60% - Ron Ringgold on zero trust, bakeoffs, and building a unified security stack

(20:00) The Neighborhood Watch - how 32+ schools share threat intelligence and auto-block attacks within 10 minutes

(24:00) AI ROI at LSU - why Craig chaired an 80-page AI committee and what "low-hanging fruit" actually means

(27:00) Building great teams - trust, empathy, and treating internal departments like customers

(32:00) Open door, open calendar - Lizbeth on how she empowers her team to own their own 1-on-1 agendas

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Episode Summary

In this episode, Craig Woolley from LSU, Lizbeth Johnson from NC A&T, and Ron Ringgold from SentinelOne break down how a student-powered SOC model is scaling across 32+ institutions - and why the hardest part of cybersecurity leadership isn't the technology, it's the people.

Featuring

Craig Woolley is CIO at LSU - 35 years in higher ed IT, architect of the student-powered SOC model now operating across 32+ institutions in partnership with TechStream, and chair of LSU’s AI strategy committee that produced an 80-page institutional report.

Lizbeth Johnson is Interim Chief Information Officer and Vice Chancellor for Information Technology at North Carolina Agricultural and Technical State University - three months into the CISO role after more than a year at NC A&T, bringing a change-agent approach to shadow AI governance and team-building on a growing campus.

Ron Ringgold is Public Sector CISO at SentinelOne - former Army with 17 years in the Department of Defense and intelligence community, former architect of the Department of Commerce’s zero trust strategy, and adjunct professor of cyber policy and governance at University of Maryland Global Campus.

Timestamps

(0:00) LSU's student-powered SOC - Craig Woolley on 35 years in higher ed IT and why the model works

(2:00) Tiger SOC launches - scaling the LSU model to 32+ institutions and nine private industry customers

(3:00) The grief of going from technician to leader - Lizbeth Johnson on the identity shift no one warns you about

(9:00) Teaching cyber policy vs. living it - Ron Ringgold on why experienced practitioners sometimes make the hardest students

(11:00) Shadow AI at NC A&T - how a vendor tipped off the CIO and turned a compliance risk into a partnership

(14:00) Cutting Commerce's cyber budget 60% - Ron Ringgold on zero trust, bakeoffs, and building a unified security stack

(20:00) The Neighborhood Watch - how 32+ schools share threat intelligence and auto-block attacks within 10 minutes

(24:00) AI ROI at LSU - why Craig chaired an 80-page AI committee and what "low-hanging fruit" actually means

(27:00) Building great teams - trust, empathy, and treating internal departments like customers

(32:00) Open door, open calendar - Lizbeth on how she empowers her team to own their own 1-on-1 agendas

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Wed, 08 Apr 2026 20:52:22 -0700 Joe Toste Joe Toste 2343 Episode Summary

In this episode, Craig Woolley from LSU, Lizbeth Johnson from NC A&T, and Ron Ringgold from SentinelOne break down how a student-powered SOC model is scaling across 32+ institutions - and why the hardest part of cybersecurity leadership isn't the technology, it's the people.

Featuring

Craig Woolley is CIO at LSU - 35 years in higher ed IT, architect of the student-powered SOC model now operating across 32+ institutions in partnership with TechStream, and chair of LSU’s AI strategy committee that produced an 80-page institutional report.

Lizbeth Johnson is Interim Chief Information Officer and Vice Chancellor for Information Technology at North Carolina Agricultural and Technical State University - three months into the CISO role after more than a year at NC A&T, bringing a change-agent approach to shadow AI governance and team-building on a growing campus.

Ron Ringgold is Public Sector CISO at SentinelOne - former Army with 17 years in the Department of Defense and intelligence community, former architect of the Department of Commerce’s zero trust strategy, and adjunct professor of cyber policy and governance at University of Maryland Global Campus.

Timestamps

(0:00) LSU's student-powered SOC - Craig Woolley on 35 years in higher ed IT and why the model works

(2:00) Tiger SOC launches - scaling the LSU model to 32+ institutions and nine private industry customers

(3:00) The grief of going from technician to leader - Lizbeth Johnson on the identity shift no one warns you about

(9:00) Teaching cyber policy vs. living it - Ron Ringgold on why experienced practitioners sometimes make the hardest students

(11:00) Shadow AI at NC A&T - how a vendor tipped off the CIO and turned a compliance risk into a partnership

(14:00) Cutting Commerce's cyber budget 60% - Ron Ringgold on zero trust, bakeoffs, and building a unified security stack

(20:00) The Neighborhood Watch - how 32+ schools share threat intelligence and auto-block attacks within 10 minutes

(24:00) AI ROI at LSU - why Craig chaired an 80-page AI committee and what "low-hanging fruit" actually means

(27:00) Building great teams - trust, empathy, and treating internal departments like customers

(32:00) Open door, open calendar - Lizbeth on how she empowers her team to own their own 1-on-1 agendas

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #229: You Can Write an AI Policy Today. The Feds Will Rewrite It Tomorrow. 229 229 #229: You Can Write an AI Policy Today. The Feds Will Rewrite It Tomorrow. full substack:post:192556902 https://share.transistor.fm/s/b9af79e1 Episode Summary

In this EDUCAUSE episode, Dr. Vanessa Kenon from UTSA, Tonya Bennett from the University of Pennsylvania, and Tim Boltz from Carahsoft get into the tension every higher ed IT leader is sitting with right now - when to move on AI, when to wait for policy, and how to keep curiosity alive before the feds rewrite the rulebook.

Featuring

Dr. Vanessa Kenon is Associate Vice President for Information Technology at the University of Texas at San Antonio - leading IT through a major university merger while keeping innovation and compliance from pulling the institution in opposite directions.

Tonya Bennett is Director of Educational Technology at the University of Pennsylvania - managing the LMS-centered EdTech ecosystem across 12 schools and bringing a master's in law to every AI governance conversation she's in.

Tim Boltz leads the Education Vertical at Carahsoft - 17 years in, representing 1,500 manufacturers, and building the cooperative purchasing infrastructure that lets institutions stop waiting on 12-18 month RFQ cycles.

Timestamps

(1:00) Bold Careers & ServiceNow University - 400+ students served and 150 chasing 25 spots

(8:00) TASSCC - how Texas built its own version of EDUCAUSE and why vendor partnerships made it work

(11:00) Financial pressures in higher ed - why leaning into IT investment beats pulling back

(15:00) Frictionless EdTech at UPenn - one credential, every platform, zero manual steps

(20:00) UTSA’s experiential learning engine - DoD contractors, RackSpace, Dell & eSports

(26:00) Carahsoft’s easy button - cooperative purchasing vehicles already live across all 50 states

(29:00) AI’s legal wild west - agentic AI, IP liability & who’s responsible when the agent acts

(35:00) Curiosity vs. compliance at UTSA -keeping innovation alive without losing governance

(39:00) Closing trends - community over commodity, workforce readiness & what’s next for Higher Ed

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Episode Summary

In this EDUCAUSE episode, Dr. Vanessa Kenon from UTSA, Tonya Bennett from the University of Pennsylvania, and Tim Boltz from Carahsoft get into the tension every higher ed IT leader is sitting with right now - when to move on AI, when to wait for policy, and how to keep curiosity alive before the feds rewrite the rulebook.

Featuring

Dr. Vanessa Kenon is Associate Vice President for Information Technology at the University of Texas at San Antonio - leading IT through a major university merger while keeping innovation and compliance from pulling the institution in opposite directions.

Tonya Bennett is Director of Educational Technology at the University of Pennsylvania - managing the LMS-centered EdTech ecosystem across 12 schools and bringing a master's in law to every AI governance conversation she's in.

Tim Boltz leads the Education Vertical at Carahsoft - 17 years in, representing 1,500 manufacturers, and building the cooperative purchasing infrastructure that lets institutions stop waiting on 12-18 month RFQ cycles.

Timestamps

(1:00) Bold Careers & ServiceNow University - 400+ students served and 150 chasing 25 spots

(8:00) TASSCC - how Texas built its own version of EDUCAUSE and why vendor partnerships made it work

(11:00) Financial pressures in higher ed - why leaning into IT investment beats pulling back

(15:00) Frictionless EdTech at UPenn - one credential, every platform, zero manual steps

(20:00) UTSA’s experiential learning engine - DoD contractors, RackSpace, Dell & eSports

(26:00) Carahsoft’s easy button - cooperative purchasing vehicles already live across all 50 states

(29:00) AI’s legal wild west - agentic AI, IP liability & who’s responsible when the agent acts

(35:00) Curiosity vs. compliance at UTSA -keeping innovation alive without losing governance

(39:00) Closing trends - community over commodity, workforce readiness & what’s next for Higher Ed

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 31 Mar 2026 06:25:57 -0700 Joe Toste Joe Toste 2485 Episode Summary

In this EDUCAUSE episode, Dr. Vanessa Kenon from UTSA, Tonya Bennett from the University of Pennsylvania, and Tim Boltz from Carahsoft get into the tension every higher ed IT leader is sitting with right now - when to move on AI, when to wait for policy, and how to keep curiosity alive before the feds rewrite the rulebook.

Featuring

Dr. Vanessa Kenon is Associate Vice President for Information Technology at the University of Texas at San Antonio - leading IT through a major university merger while keeping innovation and compliance from pulling the institution in opposite directions.

Tonya Bennett is Director of Educational Technology at the University of Pennsylvania - managing the LMS-centered EdTech ecosystem across 12 schools and bringing a master's in law to every AI governance conversation she's in.

Tim Boltz leads the Education Vertical at Carahsoft - 17 years in, representing 1,500 manufacturers, and building the cooperative purchasing infrastructure that lets institutions stop waiting on 12-18 month RFQ cycles.

Timestamps

(1:00) Bold Careers & ServiceNow University - 400+ students served and 150 chasing 25 spots

(8:00) TASSCC - how Texas built its own version of EDUCAUSE and why vendor partnerships made it work

(11:00) Financial pressures in higher ed - why leaning into IT investment beats pulling back

(15:00) Frictionless EdTech at UPenn - one credential, every platform, zero manual steps

(20:00) UTSA’s experiential learning engine - DoD contractors, RackSpace, Dell & eSports

(26:00) Carahsoft’s easy button - cooperative purchasing vehicles already live across all 50 states

(29:00) AI’s legal wild west - agentic AI, IP liability & who’s responsible when the agent acts

(35:00) Curiosity vs. compliance at UTSA -keeping innovation alive without losing governance

(39:00) Closing trends - community over commodity, workforce readiness & what’s next for Higher Ed

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #228: Ithaca College & Omnissa on Nebula, ICare Team & 150 Students Who Almost Slipped Through 228 228 #228: Ithaca College & Omnissa on Nebula, ICare Team & 150 Students Who Almost Slipped Through full substack:post:192367497 https://share.transistor.fm/s/b550ac2d Episode Summary

In this episode, Dave Weil from Ithaca College and Mark Richards from Omnissa explore how a small liberal arts IT team built an AI tool that freed up 150 at-risk student meetings - and why human-to-human connection has to stay at the center of any real AI strategy.

Featuring

Dave Weil is Senior Vice President of Strategic Services and Initiatives at Ithaca College - overseeing HR, IT, Analytics, and AI, and a longtime contributor to EDUCAUSE leadership development including the Senior Director Institute and the EDUCAUSE Leaders Academy.

Mark Richards is Senior Manager at Omnissa - formerly the end user computing division of VMware, now an independent company with over 30 years of experience designing and implementing endpoint and virtual desktop solutions across higher education and public sector.

Episode Highlights

- AI cut ICare research from an hour to a minute - and freed 150 student meetings

- “We don’t lead technology, we lead people that lead the technology” - Dave Weil

- Virtual labs turning physical computer rooms into classrooms at community colleges

- The Four Rights: right person, right seat, right things, right time

- Patch management is still your biggest security gap in higher ed

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Episode Summary

In this episode, Dave Weil from Ithaca College and Mark Richards from Omnissa explore how a small liberal arts IT team built an AI tool that freed up 150 at-risk student meetings - and why human-to-human connection has to stay at the center of any real AI strategy.

Featuring

Dave Weil is Senior Vice President of Strategic Services and Initiatives at Ithaca College - overseeing HR, IT, Analytics, and AI, and a longtime contributor to EDUCAUSE leadership development including the Senior Director Institute and the EDUCAUSE Leaders Academy.

Mark Richards is Senior Manager at Omnissa - formerly the end user computing division of VMware, now an independent company with over 30 years of experience designing and implementing endpoint and virtual desktop solutions across higher education and public sector.

Episode Highlights

- AI cut ICare research from an hour to a minute - and freed 150 student meetings

- “We don’t lead technology, we lead people that lead the technology” - Dave Weil

- Virtual labs turning physical computer rooms into classrooms at community colleges

- The Four Rights: right person, right seat, right things, right time

- Patch management is still your biggest security gap in higher ed

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Sun, 29 Mar 2026 20:36:09 -0700 Joe Toste Joe Toste 2052 Episode Summary

In this episode, Dave Weil from Ithaca College and Mark Richards from Omnissa explore how a small liberal arts IT team built an AI tool that freed up 150 at-risk student meetings - and why human-to-human connection has to stay at the center of any real AI strategy.

Featuring

Dave Weil is Senior Vice President of Strategic Services and Initiatives at Ithaca College - overseeing HR, IT, Analytics, and AI, and a longtime contributor to EDUCAUSE leadership development including the Senior Director Institute and the EDUCAUSE Leaders Academy.

Mark Richards is Senior Manager at Omnissa - formerly the end user computing division of VMware, now an independent company with over 30 years of experience designing and implementing endpoint and virtual desktop solutions across higher education and public sector.

Episode Highlights

- AI cut ICare research from an hour to a minute - and freed 150 student meetings

- “We don’t lead technology, we lead people that lead the technology” - Dave Weil

- Virtual labs turning physical computer rooms into classrooms at community colleges

- The Four Rights: right person, right seat, right things, right time

- Patch management is still your biggest security gap in higher ed

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #227: UCSB, Virginia Tech & Cisco ThousandEyes on Leading IT Before the Problems Find You 227 227 #227: UCSB, Virginia Tech & Cisco ThousandEyes on Leading IT Before the Problems Find You full substack:post:191306165 https://share.transistor.fm/s/41b2e7a8 In this EDUCAUSE episode, Josh Bright from UC Santa Barbara, Dwane Sterling from Virginia Tech, and JJ Mahon from Cisco ThousandEyes break down what it means to lead IT before the problems find you - from building a collaborative leadership team to monitoring the student experience before the first ticket ever lands.

Featuring

Josh Bright is Associate Vice Chancellor for IT and CIO at UC Santa Barbara - a returning guest from Episode 200, now 18 months into a campus-wide IT strategy that his provost cited as a model for cross-silo collaboration.

Dwane Sterling is VP for Enterprise Solutions and Enabling Technologies at Virginia Tech - five months in from six years as CIO at Skidmore College, where he helped replace 90% of the institution’s infrastructure and applications.

JJ Mahon leads the higher education team for Cisco ThousandEyes across the U.S. - a former Army helicopter pilot, high school math teacher, and French horn player who now focuses on proactive digital experience monitoring at scale.

Timestamps

(0:00) Josh Bright, UCSB - from service function to IT strategy success 12 months later

(3:30) Dwane Sterling, Virginia Tech - the listening tour and what shocked him in the first 90 days

(6:00) Communication as a scalpel, not a rock - Dwane on why IT leaders need to wield it differently

(7:30) JJ Mahon, Cisco ThousandEyes - shifting IT from cost center to campus catalyst

(9:00) Seeing the smoke before the fire - JJ on the case for proactive monitoring over reactive ticketing

(11:00) Josh Bright - UCSB's AI community of practice and building on AWS Bedrock

(14:00) Dwane Sterling - Virginia Tech's vision for safe application development and AI security

(18:00) Josh Bright - putting his leadership team through the Moore Leadership Program and what changed a year later

(24:00) JJ Mahon - common operating language as the breakthrough for breaking down IT silos

(26:30) Closing advice - "Leaders rise to the level of their collaboration"

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> In this EDUCAUSE episode, Josh Bright from UC Santa Barbara, Dwane Sterling from Virginia Tech, and JJ Mahon from Cisco ThousandEyes break down what it means to lead IT before the problems find you - from building a collaborative leadership team to monitoring the student experience before the first ticket ever lands.

Featuring

Josh Bright is Associate Vice Chancellor for IT and CIO at UC Santa Barbara - a returning guest from Episode 200, now 18 months into a campus-wide IT strategy that his provost cited as a model for cross-silo collaboration.

Dwane Sterling is VP for Enterprise Solutions and Enabling Technologies at Virginia Tech - five months in from six years as CIO at Skidmore College, where he helped replace 90% of the institution’s infrastructure and applications.

JJ Mahon leads the higher education team for Cisco ThousandEyes across the U.S. - a former Army helicopter pilot, high school math teacher, and French horn player who now focuses on proactive digital experience monitoring at scale.

Timestamps

(0:00) Josh Bright, UCSB - from service function to IT strategy success 12 months later

(3:30) Dwane Sterling, Virginia Tech - the listening tour and what shocked him in the first 90 days

(6:00) Communication as a scalpel, not a rock - Dwane on why IT leaders need to wield it differently

(7:30) JJ Mahon, Cisco ThousandEyes - shifting IT from cost center to campus catalyst

(9:00) Seeing the smoke before the fire - JJ on the case for proactive monitoring over reactive ticketing

(11:00) Josh Bright - UCSB's AI community of practice and building on AWS Bedrock

(14:00) Dwane Sterling - Virginia Tech's vision for safe application development and AI security

(18:00) Josh Bright - putting his leadership team through the Moore Leadership Program and what changed a year later

(24:00) JJ Mahon - common operating language as the breakthrough for breaking down IT silos

(26:30) Closing advice - "Leaders rise to the level of their collaboration"

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 17 Mar 2026 17:41:12 -0700 Joe Toste Joe Toste 1704 In this EDUCAUSE episode, Josh Bright from UC Santa Barbara, Dwane Sterling from Virginia Tech, and JJ Mahon from Cisco ThousandEyes break down what it means to lead IT before the problems find you - from building a collaborative leadership team to monitoring the student experience before the first ticket ever lands.

Featuring

Josh Bright is Associate Vice Chancellor for IT and CIO at UC Santa Barbara - a returning guest from Episode 200, now 18 months into a campus-wide IT strategy that his provost cited as a model for cross-silo collaboration.

Dwane Sterling is VP for Enterprise Solutions and Enabling Technologies at Virginia Tech - five months in from six years as CIO at Skidmore College, where he helped replace 90% of the institution’s infrastructure and applications.

JJ Mahon leads the higher education team for Cisco ThousandEyes across the U.S. - a former Army helicopter pilot, high school math teacher, and French horn player who now focuses on proactive digital experience monitoring at scale.

Timestamps

(0:00) Josh Bright, UCSB - from service function to IT strategy success 12 months later

(3:30) Dwane Sterling, Virginia Tech - the listening tour and what shocked him in the first 90 days

(6:00) Communication as a scalpel, not a rock - Dwane on why IT leaders need to wield it differently

(7:30) JJ Mahon, Cisco ThousandEyes - shifting IT from cost center to campus catalyst

(9:00) Seeing the smoke before the fire - JJ on the case for proactive monitoring over reactive ticketing

(11:00) Josh Bright - UCSB's AI community of practice and building on AWS Bedrock

(14:00) Dwane Sterling - Virginia Tech's vision for safe application development and AI security

(18:00) Josh Bright - putting his leadership team through the Moore Leadership Program and what changed a year later

(24:00) JJ Mahon - common operating language as the breakthrough for breaking down IT silos

(26:30) Closing advice - "Leaders rise to the level of their collaboration"

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #226: ASU, Cloudflare & IDC on AI Governance in the Higher Ed Wild West 226 226 #226: ASU, Cloudflare & IDC on AI Governance in the Higher Ed Wild West full substack:post:191219038 https://share.transistor.fm/s/5f29c63b In this EDUCAUSE episode, Lester Godsey from Arizona State University, Dan Kent from Cloudflare, and Matthew Leger from IDC break down why most institutions are still in the AI Wild West - and what it actually takes to govern, secure, and scale AI across a campus before agentic systems make the problem exponentially harder.

Featuring

Lester Godsey is Chief Information Security Officer at Arizona State University - back at ASU after 30 years, having previously served as CISO at Maricopa County where he led cybersecurity through the 2020 and 2024 elections.

Matthew Leger is Senior Research Manager at IDC covering worldwide education and EdTech digital strategies - previously an academic researcher at Harvard Kennedy School and administrator at SUNY Albany, with over a decade across nearly every seat in higher education minus professor (though it’s on the list). : )

Dan Kent is Field CTO at Cloudflare - focused on helping public sector customers navigate emerging technologies, with 18 years working alongside higher education organizations and five kids who between them have given him more higher ed exposure than most.

Timestamps

(2:40) The Higher Ed AI Wild West - Matt on aimless experimentation, siloed adoption, and why coordination is the real governance problem

(5:45) ASU's Create AI Platform - Lester on the walled garden approach, 50+ LLMs, and the internal ethical AI engine built before he arrived

(8:00) AI in 2025 is where cloud was in 2010 - Dan on why undefined terminology is creating fear in boardrooms and legislatures

(10:00) Agentic AI is the biggest security concern - Dan on why giving agency to a machine is a fundamentally different risk than generative AI

(17:00) Shadow AI is just shadow IT - Lester reframes the governance problem and walks through ASU's nuanced three-tier DeepSeek response

(22:00) Less than 50% have a data governance plan - Dan on what he's hearing from public sector customers on AI readiness

(27:00) Declining trust in higher ed - Matt on whether the ROI skepticism is real and how AI can help institutions demonstrate value

(30:40) ASU's student-led SOC - Lester on training the next generation of analysts with agentic AI and security orchestration

(33:00) Final takes - AI as a security tool, tabletop exercises for AI threats, and why today's students will shape AI's ethical future

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> In this EDUCAUSE episode, Lester Godsey from Arizona State University, Dan Kent from Cloudflare, and Matthew Leger from IDC break down why most institutions are still in the AI Wild West - and what it actually takes to govern, secure, and scale AI across a campus before agentic systems make the problem exponentially harder.

Featuring

Lester Godsey is Chief Information Security Officer at Arizona State University - back at ASU after 30 years, having previously served as CISO at Maricopa County where he led cybersecurity through the 2020 and 2024 elections.

Matthew Leger is Senior Research Manager at IDC covering worldwide education and EdTech digital strategies - previously an academic researcher at Harvard Kennedy School and administrator at SUNY Albany, with over a decade across nearly every seat in higher education minus professor (though it’s on the list). : )

Dan Kent is Field CTO at Cloudflare - focused on helping public sector customers navigate emerging technologies, with 18 years working alongside higher education organizations and five kids who between them have given him more higher ed exposure than most.

Timestamps

(2:40) The Higher Ed AI Wild West - Matt on aimless experimentation, siloed adoption, and why coordination is the real governance problem

(5:45) ASU's Create AI Platform - Lester on the walled garden approach, 50+ LLMs, and the internal ethical AI engine built before he arrived

(8:00) AI in 2025 is where cloud was in 2010 - Dan on why undefined terminology is creating fear in boardrooms and legislatures

(10:00) Agentic AI is the biggest security concern - Dan on why giving agency to a machine is a fundamentally different risk than generative AI

(17:00) Shadow AI is just shadow IT - Lester reframes the governance problem and walks through ASU's nuanced three-tier DeepSeek response

(22:00) Less than 50% have a data governance plan - Dan on what he's hearing from public sector customers on AI readiness

(27:00) Declining trust in higher ed - Matt on whether the ROI skepticism is real and how AI can help institutions demonstrate value

(30:40) ASU's student-led SOC - Lester on training the next generation of analysts with agentic AI and security orchestration

(33:00) Final takes - AI as a security tool, tabletop exercises for AI threats, and why today's students will shape AI's ethical future

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Mon, 16 Mar 2026 22:44:34 -0700 Joe Toste Joe Toste 729 In this EDUCAUSE episode, Lester Godsey from Arizona State University, Dan Kent from Cloudflare, and Matthew Leger from IDC break down why most institutions are still in the AI Wild West - and what it actually takes to govern, secure, and scale AI across a campus before agentic systems make the problem exponentially harder.

Featuring

Lester Godsey is Chief Information Security Officer at Arizona State University - back at ASU after 30 years, having previously served as CISO at Maricopa County where he led cybersecurity through the 2020 and 2024 elections.

Matthew Leger is Senior Research Manager at IDC covering worldwide education and EdTech digital strategies - previously an academic researcher at Harvard Kennedy School and administrator at SUNY Albany, with over a decade across nearly every seat in higher education minus professor (though it’s on the list). : )

Dan Kent is Field CTO at Cloudflare - focused on helping public sector customers navigate emerging technologies, with 18 years working alongside higher education organizations and five kids who between them have given him more higher ed exposure than most.

Timestamps

(2:40) The Higher Ed AI Wild West - Matt on aimless experimentation, siloed adoption, and why coordination is the real governance problem

(5:45) ASU's Create AI Platform - Lester on the walled garden approach, 50+ LLMs, and the internal ethical AI engine built before he arrived

(8:00) AI in 2025 is where cloud was in 2010 - Dan on why undefined terminology is creating fear in boardrooms and legislatures

(10:00) Agentic AI is the biggest security concern - Dan on why giving agency to a machine is a fundamentally different risk than generative AI

(17:00) Shadow AI is just shadow IT - Lester reframes the governance problem and walks through ASU's nuanced three-tier DeepSeek response

(22:00) Less than 50% have a data governance plan - Dan on what he's hearing from public sector customers on AI readiness

(27:00) Declining trust in higher ed - Matt on whether the ROI skepticism is real and how AI can help institutions demonstrate value

(30:40) ASU's student-led SOC - Lester on training the next generation of analysts with agentic AI and security orchestration

(33:00) Final takes - AI as a security tool, tabletop exercises for AI threats, and why today's students will shape AI's ethical future

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #225: CSU, UT System & Palo Alto Networks on AI Access, Cybersecurity at Scale & the CSU Promise 225 225 #225: CSU, UT System & Palo Alto Networks on AI Access, Cybersecurity at Scale & the CSU Promise full substack:post:190683343 https://share.transistor.fm/s/82b5a941 In this EDUCAUSE episode, Ed Clark from CSU, William Huang from UT System, and Chuck Romero from Palo Alto Networks break down what it actually takes to close the AI divide across 460,000 students - and why browser security is now the front line.

Featuring

Ed Clark is CIO at the California State University System - overseeing technology for 22 universities and 460,000 students, teaching Information Systems at Cal State Fullerton, and co-leading California's AI Workforce Acceleration Board alongside Governor Newsom's office and top AI companies.

William Huang is Deputy Chief Information Officer at the University of Texas System - leading IT strategy across 13 campuses serving 260,000 students and 160,000 clinicians, faculty, and staff, including a landmark merger of UT San Antonio's academic and health institutions.

Chuck Romero is Solutions Consultant Leader at Palo Alto Networks - focused exclusively on education systems in California, with a team of former higher ed practitioners helping institutions secure AI access at scale through browser-level security.

Timestamps

(1:00) AI and the digital divide - why CSU gave ChatGPT to all 460,000 students

(3:00) Scaling cybersecurity across 500,000+ endpoints - why browser-level security is the new front line

(6:00) AI data risk and prompt injection - what happens to data once it's inside the model

(8:00) UT System's footprint - 13 campuses, 260,000 students, and the UT San Antonio merger

(12:00) Governance, risk & compliance during campus consolidations - cybersecurity as a foundation, not an afterthought

(13:00) Inside the AI Workforce Acceleration Board - how CSU brought together OpenAI, Google, NVIDIA & faculty

(18:00) Micro internships and the CSU Promise - a career path for all 460,000 students, not just the top 1%

(25:00) Leadership lessons - clarity of mission, collaboration across 22 universities, and growing the next generation

(33:00) Teaching while being CIO - Ed Clark on faculty resistance, Cal State Fullerton, and what students actually need

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> In this EDUCAUSE episode, Ed Clark from CSU, William Huang from UT System, and Chuck Romero from Palo Alto Networks break down what it actually takes to close the AI divide across 460,000 students - and why browser security is now the front line.

Featuring

Ed Clark is CIO at the California State University System - overseeing technology for 22 universities and 460,000 students, teaching Information Systems at Cal State Fullerton, and co-leading California's AI Workforce Acceleration Board alongside Governor Newsom's office and top AI companies.

William Huang is Deputy Chief Information Officer at the University of Texas System - leading IT strategy across 13 campuses serving 260,000 students and 160,000 clinicians, faculty, and staff, including a landmark merger of UT San Antonio's academic and health institutions.

Chuck Romero is Solutions Consultant Leader at Palo Alto Networks - focused exclusively on education systems in California, with a team of former higher ed practitioners helping institutions secure AI access at scale through browser-level security.

Timestamps

(1:00) AI and the digital divide - why CSU gave ChatGPT to all 460,000 students

(3:00) Scaling cybersecurity across 500,000+ endpoints - why browser-level security is the new front line

(6:00) AI data risk and prompt injection - what happens to data once it's inside the model

(8:00) UT System's footprint - 13 campuses, 260,000 students, and the UT San Antonio merger

(12:00) Governance, risk & compliance during campus consolidations - cybersecurity as a foundation, not an afterthought

(13:00) Inside the AI Workforce Acceleration Board - how CSU brought together OpenAI, Google, NVIDIA & faculty

(18:00) Micro internships and the CSU Promise - a career path for all 460,000 students, not just the top 1%

(25:00) Leadership lessons - clarity of mission, collaboration across 22 universities, and growing the next generation

(33:00) Teaching while being CIO - Ed Clark on faculty resistance, Cal State Fullerton, and what students actually need

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Wed, 11 Mar 2026 20:31:17 -0700 Joe Toste Joe Toste 2335 In this EDUCAUSE episode, Ed Clark from CSU, William Huang from UT System, and Chuck Romero from Palo Alto Networks break down what it actually takes to close the AI divide across 460,000 students - and why browser security is now the front line.

Featuring

Ed Clark is CIO at the California State University System - overseeing technology for 22 universities and 460,000 students, teaching Information Systems at Cal State Fullerton, and co-leading California's AI Workforce Acceleration Board alongside Governor Newsom's office and top AI companies.

William Huang is Deputy Chief Information Officer at the University of Texas System - leading IT strategy across 13 campuses serving 260,000 students and 160,000 clinicians, faculty, and staff, including a landmark merger of UT San Antonio's academic and health institutions.

Chuck Romero is Solutions Consultant Leader at Palo Alto Networks - focused exclusively on education systems in California, with a team of former higher ed practitioners helping institutions secure AI access at scale through browser-level security.

Timestamps

(1:00) AI and the digital divide - why CSU gave ChatGPT to all 460,000 students

(3:00) Scaling cybersecurity across 500,000+ endpoints - why browser-level security is the new front line

(6:00) AI data risk and prompt injection - what happens to data once it's inside the model

(8:00) UT System's footprint - 13 campuses, 260,000 students, and the UT San Antonio merger

(12:00) Governance, risk & compliance during campus consolidations - cybersecurity as a foundation, not an afterthought

(13:00) Inside the AI Workforce Acceleration Board - how CSU brought together OpenAI, Google, NVIDIA & faculty

(18:00) Micro internships and the CSU Promise - a career path for all 460,000 students, not just the top 1%

(25:00) Leadership lessons - clarity of mission, collaboration across 22 universities, and growing the next generation

(33:00) Teaching while being CIO - Ed Clark on faculty resistance, Cal State Fullerton, and what students actually need

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

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This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #224: UCLA, Vanderbilt & Ericsson on 5G vs Wi-Fi on Campus 224 224 #224: UCLA, Vanderbilt & Ericsson on 5G vs Wi-Fi on Campus full substack:post:190055276 https://share.transistor.fm/s/bc867ae6 In this EDUCAUSE episode, leaders from UCLA, Vanderbilt, and Ericsson break down the 5G vs WiFi campus debate and what it means for the future of higher education networking.

Featuring

Joe Way is the Executive Director of Digital Spaces at UCLA and co-founder of HETMA

BC Hatchett is the Director of Classroom Technology at Vanderbilt University and co-founder of HETMA

Ben Moebes is a Director of Public Sector at Ericsson

Timestamps

(1:00) Vanderbilt classroom technology — BC Hatchett introduces HETMA and managing campus learning spaces

(4:05) Vanderbilt’s satellite campus challenge — delivering the same experience 2,000 miles away

(6:00) 5G vs Wi-Fi on campus — why cellular connectivity fills gaps Wi-Fi was never designed for

(8:50) When classrooms start thinking — UCLA’s AI vision for higher education

(11:00) A day in the life of a UCLA student — mapping every digital interaction on campus

(13:40) Faculty as catalysts, not content deliverers — the future of teaching

(17:05) One cable, one button — simplifying classroom technology

(19:10) The blue-light safety problem — why 20–60% of campus emergency phones may fail

(21:45) AI-powered campus safety — why humans can’t watch every camera

(27:00) Connectivity everywhere — UCLA, Olympic Village planning, and the future of smart campuses

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

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SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> In this EDUCAUSE episode, leaders from UCLA, Vanderbilt, and Ericsson break down the 5G vs WiFi campus debate and what it means for the future of higher education networking.

Featuring

Joe Way is the Executive Director of Digital Spaces at UCLA and co-founder of HETMA

BC Hatchett is the Director of Classroom Technology at Vanderbilt University and co-founder of HETMA

Ben Moebes is a Director of Public Sector at Ericsson

Timestamps

(1:00) Vanderbilt classroom technology — BC Hatchett introduces HETMA and managing campus learning spaces

(4:05) Vanderbilt’s satellite campus challenge — delivering the same experience 2,000 miles away

(6:00) 5G vs Wi-Fi on campus — why cellular connectivity fills gaps Wi-Fi was never designed for

(8:50) When classrooms start thinking — UCLA’s AI vision for higher education

(11:00) A day in the life of a UCLA student — mapping every digital interaction on campus

(13:40) Faculty as catalysts, not content deliverers — the future of teaching

(17:05) One cable, one button — simplifying classroom technology

(19:10) The blue-light safety problem — why 20–60% of campus emergency phones may fail

(21:45) AI-powered campus safety — why humans can’t watch every camera

(27:00) Connectivity everywhere — UCLA, Olympic Village planning, and the future of smart campuses

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Fri, 06 Mar 2026 05:15:00 -0800 Joe Toste Joe Toste 1823 In this EDUCAUSE episode, leaders from UCLA, Vanderbilt, and Ericsson break down the 5G vs WiFi campus debate and what it means for the future of higher education networking.

Featuring

Joe Way is the Executive Director of Digital Spaces at UCLA and co-founder of HETMA

BC Hatchett is the Director of Classroom Technology at Vanderbilt University and co-founder of HETMA

Ben Moebes is a Director of Public Sector at Ericsson

Timestamps

(1:00) Vanderbilt classroom technology — BC Hatchett introduces HETMA and managing campus learning spaces

(4:05) Vanderbilt’s satellite campus challenge — delivering the same experience 2,000 miles away

(6:00) 5G vs Wi-Fi on campus — why cellular connectivity fills gaps Wi-Fi was never designed for

(8:50) When classrooms start thinking — UCLA’s AI vision for higher education

(11:00) A day in the life of a UCLA student — mapping every digital interaction on campus

(13:40) Faculty as catalysts, not content deliverers — the future of teaching

(17:05) One cable, one button — simplifying classroom technology

(19:10) The blue-light safety problem — why 20–60% of campus emergency phones may fail

(21:45) AI-powered campus safety — why humans can’t watch every camera

(27:00) Connectivity everywhere — UCLA, Olympic Village planning, and the future of smart campuses

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #223: Maricopa Community Colleges, Dell & NVIDIA on AI Workforce Development 223 223 #223: Maricopa Community Colleges, Dell & NVIDIA on AI Workforce Development full substack:post:189618620 https://share.transistor.fm/s/bbafc49e In this EDUCAUSE episode, leaders from Maricopa Community Colleges, Dell, and NVIDIA break down what's actually broken in higher ed workforce pipelines — and what applied AI can do to fix it.

Featuring

Jess Evans is the Vice Chancellor and Chief Information Officer at Maricopa Community Colleges — founding member of the National AI Consortium alongside Miami-Dade and Houston Community Colleges, leading AI strategy across 10 colleges and 185,000+ students with one metric driving everything: student employability.

Adrienne Garber is the Chief Technology and Innovation Strategist at Dell Technologies for Higher Education — covering 17 states with a decade at Columbia University spanning roles as researcher, faculty member, student, and now strategic vendor partner.

Marie Breedlove is a Segment Sales leader at NVIDIA — working across all OEM partners and industries with a front-row view of where agentic AI, physical AI, and robotics are heading and what community colleges can uniquely do with NVIDIA's full-stack platform.

Timestamps

(1:00) Introductions — Maricopa, Dell & NVIDIA live at EDUCAUSE

(2:00) The student who almost skipped Python — and why it matters

(7:00) Students in shelters calling into Zoom — the real digital equity problem

(13:00) People think AI just happened — NVIDIA's 30-year history in higher ed

(17:00) Agentic AI, physical AI, and robotics — what community colleges must prepare for

(24:00) Reducing FUD across 10 colleges — Maricopa's AI Resource Center

(33:00) Under $100 a credit hour, zero debt, job-ready — the community college case

(38:00) Maricopa students running a real SOC for Homeland Security

(40:00) Empathy across the aisle — researcher, vendor, teacher, and student in one person

(45:00) The National AI Consortium February conference — come to Miami

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

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SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> In this EDUCAUSE episode, leaders from Maricopa Community Colleges, Dell, and NVIDIA break down what's actually broken in higher ed workforce pipelines — and what applied AI can do to fix it.

Featuring

Jess Evans is the Vice Chancellor and Chief Information Officer at Maricopa Community Colleges — founding member of the National AI Consortium alongside Miami-Dade and Houston Community Colleges, leading AI strategy across 10 colleges and 185,000+ students with one metric driving everything: student employability.

Adrienne Garber is the Chief Technology and Innovation Strategist at Dell Technologies for Higher Education — covering 17 states with a decade at Columbia University spanning roles as researcher, faculty member, student, and now strategic vendor partner.

Marie Breedlove is a Segment Sales leader at NVIDIA — working across all OEM partners and industries with a front-row view of where agentic AI, physical AI, and robotics are heading and what community colleges can uniquely do with NVIDIA's full-stack platform.

Timestamps

(1:00) Introductions — Maricopa, Dell & NVIDIA live at EDUCAUSE

(2:00) The student who almost skipped Python — and why it matters

(7:00) Students in shelters calling into Zoom — the real digital equity problem

(13:00) People think AI just happened — NVIDIA's 30-year history in higher ed

(17:00) Agentic AI, physical AI, and robotics — what community colleges must prepare for

(24:00) Reducing FUD across 10 colleges — Maricopa's AI Resource Center

(33:00) Under $100 a credit hour, zero debt, job-ready — the community college case

(38:00) Maricopa students running a real SOC for Homeland Security

(40:00) Empathy across the aisle — researcher, vendor, teacher, and student in one person

(45:00) The National AI Consortium February conference — come to Miami

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Mon, 02 Mar 2026 05:45:12 -0800 Joe Toste Joe Toste 2819 In this EDUCAUSE episode, leaders from Maricopa Community Colleges, Dell, and NVIDIA break down what's actually broken in higher ed workforce pipelines — and what applied AI can do to fix it.

Featuring

Jess Evans is the Vice Chancellor and Chief Information Officer at Maricopa Community Colleges — founding member of the National AI Consortium alongside Miami-Dade and Houston Community Colleges, leading AI strategy across 10 colleges and 185,000+ students with one metric driving everything: student employability.

Adrienne Garber is the Chief Technology and Innovation Strategist at Dell Technologies for Higher Education — covering 17 states with a decade at Columbia University spanning roles as researcher, faculty member, student, and now strategic vendor partner.

Marie Breedlove is a Segment Sales leader at NVIDIA — working across all OEM partners and industries with a front-row view of where agentic AI, physical AI, and robotics are heading and what community colleges can uniquely do with NVIDIA's full-stack platform.

Timestamps

(1:00) Introductions — Maricopa, Dell & NVIDIA live at EDUCAUSE

(2:00) The student who almost skipped Python — and why it matters

(7:00) Students in shelters calling into Zoom — the real digital equity problem

(13:00) People think AI just happened — NVIDIA's 30-year history in higher ed

(17:00) Agentic AI, physical AI, and robotics — what community colleges must prepare for

(24:00) Reducing FUD across 10 colleges — Maricopa's AI Resource Center

(33:00) Under $100 a credit hour, zero debt, job-ready — the community college case

(38:00) Maricopa students running a real SOC for Homeland Security

(40:00) Empathy across the aisle — researcher, vendor, teacher, and student in one person

(45:00) The National AI Consortium February conference — come to Miami

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #222: ASU, UCSB & Tanium on Why AI Efficiency Isn't Enough in Higher Ed 222 222 #222: ASU, UCSB & Tanium on Why AI Efficiency Isn't Enough in Higher Ed full substack:post:188739768 https://share.transistor.fm/s/ff870a6a In this EDUCAUSE episode, Kyle Bowen from Arizona State University, Joe Sabado from UC Santa Barbara, and Doug Thompson from Tanium make the case that efficiency was never supposed to be the finish line — and break down what responsible AI adoption actually looks like when it connects to the mission.

Featuring

Kyle Bowen is the Deputy Chief Information Officer at Arizona State University leading AI strategy across one of America’s largest and most digitally active universities — overseeing the Create AI platform, an AI Innovation Challenge that has funded 700 projects, and ASU’s first Agentic AI and Student Experience conference drawing 600 attendees from around the world.

Joe Sabado is the Deputy CIO at UC Santa Barbara leading a team of 65 across student and financial information systems, data governance, and an AI community of practice he co-founded — and outside of UCSB he runs Campus AI Exchange and has built an eight-pillar responsible AI framework that higher ed institutions are already using as a practical guide.

Doug Thompson is the Chief Education Architect at Tanium bringing 15+ years of higher ed experience to help institutions get real-time visibility into the endpoint complexity that underpins both cybersecurity and AI readiness — with a front-row view of how higher ed IT is slowly but genuinely shifting toward enterprise-scale thinking.

Timestamps

(2:00) AI efficiency isn't the end goal — Joe Sabado on evidence-based adoption

(5:00) Campus AI Framework — UCSB's eight-pillar responsible AI adoption model

(7:00) ASU's Agentic AI & Student Experience Conference — 600 attendees, global reach

(10:00) Endpoint explosion in higher ed — how Tanium gives CISOs real-time visibility

(17:00) ASU's Create AI platform — 50+ LLMs, built for secure enterprise AI

(23:00) UT Arlington transformation — Tanium case study on visibility and scale

(26:00) Beyond efficiency — Joe Sabado on AI and human flourishing

(30:00) AI Innovation Challenge — how ASU funded 700 projects in 18 months

(38:00) What higher ed leaders are getting wrong about their first AI move

(42:00) Innovation IS keeping the lights on — Kyle Bowen challenges the premise

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> In this EDUCAUSE episode, Kyle Bowen from Arizona State University, Joe Sabado from UC Santa Barbara, and Doug Thompson from Tanium make the case that efficiency was never supposed to be the finish line — and break down what responsible AI adoption actually looks like when it connects to the mission.

Featuring

Kyle Bowen is the Deputy Chief Information Officer at Arizona State University leading AI strategy across one of America’s largest and most digitally active universities — overseeing the Create AI platform, an AI Innovation Challenge that has funded 700 projects, and ASU’s first Agentic AI and Student Experience conference drawing 600 attendees from around the world.

Joe Sabado is the Deputy CIO at UC Santa Barbara leading a team of 65 across student and financial information systems, data governance, and an AI community of practice he co-founded — and outside of UCSB he runs Campus AI Exchange and has built an eight-pillar responsible AI framework that higher ed institutions are already using as a practical guide.

Doug Thompson is the Chief Education Architect at Tanium bringing 15+ years of higher ed experience to help institutions get real-time visibility into the endpoint complexity that underpins both cybersecurity and AI readiness — with a front-row view of how higher ed IT is slowly but genuinely shifting toward enterprise-scale thinking.

Timestamps

(2:00) AI efficiency isn't the end goal — Joe Sabado on evidence-based adoption

(5:00) Campus AI Framework — UCSB's eight-pillar responsible AI adoption model

(7:00) ASU's Agentic AI & Student Experience Conference — 600 attendees, global reach

(10:00) Endpoint explosion in higher ed — how Tanium gives CISOs real-time visibility

(17:00) ASU's Create AI platform — 50+ LLMs, built for secure enterprise AI

(23:00) UT Arlington transformation — Tanium case study on visibility and scale

(26:00) Beyond efficiency — Joe Sabado on AI and human flourishing

(30:00) AI Innovation Challenge — how ASU funded 700 projects in 18 months

(38:00) What higher ed leaders are getting wrong about their first AI move

(42:00) Innovation IS keeping the lights on — Kyle Bowen challenges the premise

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Thu, 26 Feb 2026 05:15:00 -0800 Joe Toste Joe Toste 2683 In this EDUCAUSE episode, Kyle Bowen from Arizona State University, Joe Sabado from UC Santa Barbara, and Doug Thompson from Tanium make the case that efficiency was never supposed to be the finish line — and break down what responsible AI adoption actually looks like when it connects to the mission.

Featuring

Kyle Bowen is the Deputy Chief Information Officer at Arizona State University leading AI strategy across one of America’s largest and most digitally active universities — overseeing the Create AI platform, an AI Innovation Challenge that has funded 700 projects, and ASU’s first Agentic AI and Student Experience conference drawing 600 attendees from around the world.

Joe Sabado is the Deputy CIO at UC Santa Barbara leading a team of 65 across student and financial information systems, data governance, and an AI community of practice he co-founded — and outside of UCSB he runs Campus AI Exchange and has built an eight-pillar responsible AI framework that higher ed institutions are already using as a practical guide.

Doug Thompson is the Chief Education Architect at Tanium bringing 15+ years of higher ed experience to help institutions get real-time visibility into the endpoint complexity that underpins both cybersecurity and AI readiness — with a front-row view of how higher ed IT is slowly but genuinely shifting toward enterprise-scale thinking.

Timestamps

(2:00) AI efficiency isn't the end goal — Joe Sabado on evidence-based adoption

(5:00) Campus AI Framework — UCSB's eight-pillar responsible AI adoption model

(7:00) ASU's Agentic AI & Student Experience Conference — 600 attendees, global reach

(10:00) Endpoint explosion in higher ed — how Tanium gives CISOs real-time visibility

(17:00) ASU's Create AI platform — 50+ LLMs, built for secure enterprise AI

(23:00) UT Arlington transformation — Tanium case study on visibility and scale

(26:00) Beyond efficiency — Joe Sabado on AI and human flourishing

(30:00) AI Innovation Challenge — how ASU funded 700 projects in 18 months

(38:00) What higher ed leaders are getting wrong about their first AI move

(42:00) Innovation IS keeping the lights on — Kyle Bowen challenges the premise

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more - straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader - our next retreat is September 23rd-25th in Denver!

Learn more → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Info-Tech Research Group - Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline - The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #221: 2026 World Cup, Fusion Teams, AI Wins, Leading Well 221 221 #221: 2026 World Cup, Fusion Teams, AI Wins, Leading Well full substack:post:180819865 https://share.transistor.fm/s/df74d666 #221: Lisa Kent, Melissa Kraft, Derek Williams - 2026 World Cup, Fusion Teams, AI Wins, Leading Well

Featuring

Lisa Kent is the CIO & Director, City of Houston leading IT for America’s fourth-largest city as she prepares for the World Cup, consolidates Houston Police Department IT, and navigates the delicate balance between innovation and risk.

Melissa Kraft is the CIO, City of Frisco managing IT for one of America’s fastest-growing cities (30% population growth) while experimenting with AI deployments on a municipal budget and timeline.

Derek Williams is the Chief Technology and Innovation Strategist at Dell & former Louisiana State CIO who spent two decades in Louisiana state government culminating as State CIO, now bringing his battle tested public sector insights to help State & Local Governments navigate technology decisions—with real empathy for the scrutiny CIOs face daily.

Timestamps

(04:00) How Houston’s network transformation is preparing for the World Cup

(10:15) Fusion teams in action — how Lisa’s approach to embedding IT with business units delivers measurable wins

(12:00) Building systems that last — Derek’s cost allocation model Louisiana still uses a decade later

(14:00) 40% efficiency gains with AI — Frisco’s wins in 911 training and traffic processing

(18:00) The CIO role is transforming — all three guests discuss the shift from control to consultation and what it means for the next decade

(24:00) Why 95% of AI projects fail — and the three critical stumbling blocks Derek sees everywhere

(27:45) What NASA’s 23-year-old moon landing engineer teaches us about trusting younger technologists

(38:45) What public sector teams deserve credit for — Derek’s defense of the hardest working people few appreciate

(41:30) Small bets, big trust — Melissa shares her playbook for incremental innovation that wins department buy-in

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 2 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Get early access to new episodes, insights, upcoming events, and more — straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 TechTables CIO Communities for Local Government

Join us at our next retreat April 1st-3rd in San Antonio, TX

The Exclusive Peer Group for Local Government CIOs. A peer group for 15 city and county CIOs navigating council politics, budget battles, security theater, legacy disasters.

Our local government customer advisory board is led by following CIOs:

Craig Hopkins, CIO, City of San Antonio & Retreat Chair

Chris Chirgwin, CIO, Santa Barbara County

Justin Fair, CIO, City of Garland

>>> Facilitated by: Executive Partners at Info-Tech & Gartner

Learn more: https://techtables.com/communities-local-government

Platinum Newsletter Sponsor:

Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline -The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #221: Lisa Kent, Melissa Kraft, Derek Williams - 2026 World Cup, Fusion Teams, AI Wins, Leading Well

Featuring

Lisa Kent is the CIO & Director, City of Houston leading IT for America’s fourth-largest city as she prepares for the World Cup, consolidates Houston Police Department IT, and navigates the delicate balance between innovation and risk.

Melissa Kraft is the CIO, City of Frisco managing IT for one of America’s fastest-growing cities (30% population growth) while experimenting with AI deployments on a municipal budget and timeline.

Derek Williams is the Chief Technology and Innovation Strategist at Dell & former Louisiana State CIO who spent two decades in Louisiana state government culminating as State CIO, now bringing his battle tested public sector insights to help State & Local Governments navigate technology decisions—with real empathy for the scrutiny CIOs face daily.

Timestamps

(04:00) How Houston’s network transformation is preparing for the World Cup

(10:15) Fusion teams in action — how Lisa’s approach to embedding IT with business units delivers measurable wins

(12:00) Building systems that last — Derek’s cost allocation model Louisiana still uses a decade later

(14:00) 40% efficiency gains with AI — Frisco’s wins in 911 training and traffic processing

(18:00) The CIO role is transforming — all three guests discuss the shift from control to consultation and what it means for the next decade

(24:00) Why 95% of AI projects fail — and the three critical stumbling blocks Derek sees everywhere

(27:45) What NASA’s 23-year-old moon landing engineer teaches us about trusting younger technologists

(38:45) What public sector teams deserve credit for — Derek’s defense of the hardest working people few appreciate

(41:30) Small bets, big trust — Melissa shares her playbook for incremental innovation that wins department buy-in

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 2 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Get early access to new episodes, insights, upcoming events, and more — straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 TechTables CIO Communities for Local Government

Join us at our next retreat April 1st-3rd in San Antonio, TX

The Exclusive Peer Group for Local Government CIOs. A peer group for 15 city and county CIOs navigating council politics, budget battles, security theater, legacy disasters.

Our local government customer advisory board is led by following CIOs:

Craig Hopkins, CIO, City of San Antonio & Retreat Chair

Chris Chirgwin, CIO, Santa Barbara County

Justin Fair, CIO, City of Garland

>>> Facilitated by: Executive Partners at Info-Tech & Gartner

Learn more: https://techtables.com/communities-local-government

Platinum Newsletter Sponsor:

Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline -The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Sun, 07 Dec 2025 22:37:49 -0800 Joe Toste Joe Toste 2625 #221: Lisa Kent, Melissa Kraft, Derek Williams - 2026 World Cup, Fusion Teams, AI Wins, Leading Well

Featuring

Lisa Kent is the CIO & Director, City of Houston leading IT for America’s fourth-largest city as she prepares for the World Cup, consolidates Houston Police Department IT, and navigates the delicate balance between innovation and risk.

Melissa Kraft is the CIO, City of Frisco managing IT for one of America’s fastest-growing cities (30% population growth) while experimenting with AI deployments on a municipal budget and timeline.

Derek Williams is the Chief Technology and Innovation Strategist at Dell & former Louisiana State CIO who spent two decades in Louisiana state government culminating as State CIO, now bringing his battle tested public sector insights to help State & Local Governments navigate technology decisions—with real empathy for the scrutiny CIOs face daily.

Timestamps

(04:00) How Houston’s network transformation is preparing for the World Cup

(10:15) Fusion teams in action — how Lisa’s approach to embedding IT with business units delivers measurable wins

(12:00) Building systems that last — Derek’s cost allocation model Louisiana still uses a decade later

(14:00) 40% efficiency gains with AI — Frisco’s wins in 911 training and traffic processing

(18:00) The CIO role is transforming — all three guests discuss the shift from control to consultation and what it means for the next decade

(24:00) Why 95% of AI projects fail — and the three critical stumbling blocks Derek sees everywhere

(27:45) What NASA’s 23-year-old moon landing engineer teaches us about trusting younger technologists

(38:45) What public sector teams deserve credit for — Derek’s defense of the hardest working people few appreciate

(41:30) Small bets, big trust — Melissa shares her playbook for incremental innovation that wins department buy-in

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 2 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Get early access to new episodes, insights, upcoming events, and more — straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 TechTables CIO Communities for Local Government

Join us at our next retreat April 1st-3rd in San Antonio, TX

The Exclusive Peer Group for Local Government CIOs. A peer group for 15 city and county CIOs navigating council politics, budget battles, security theater, legacy disasters.

Our local government customer advisory board is led by following CIOs:

Craig Hopkins, CIO, City of San Antonio & Retreat Chair

Chris Chirgwin, CIO, Santa Barbara County

Justin Fair, CIO, City of Garland

>>> Facilitated by: Executive Partners at Info-Tech & Gartner

Learn more: https://techtables.com/communities-local-government

Platinum Newsletter Sponsor:

Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline -The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #220: From Admin to Youngest CIO — How Curiosity & Collaboration Built Two Public-Sector Leaders 220 220 #220: From Admin to Youngest CIO — How Curiosity & Collaboration Built Two Public-Sector Leaders full substack:post:175755460 https://share.transistor.fm/s/b5228455 #220: From Admin to Youngest CIO — How Curiosity & Collaboration Built Two Public-Sector Leaders

Featuring:

Erica Early, Chief Information Officer, Washington State Office of the State Treasurer

Lisa Faison, Chief Information Officer, City of Goodyear, Arizona

Episode Highlights:

What if the fastest route to becoming a CIO wasn’t a degree or a title — but saying yes to the “one more project” everyone else avoided?

In this episode, two women reveal how curiosity and collaboration turned overtime testing gigs into executive leadership — and what it really takes to modernize 40-year systems, lead six generations of staff, and build careers that outlast every technology trend.

Timestamps

(02:00) Overtime testing that launched a CIO career

(05:00) “Don’t tell me your problems” — building trust through business empathy

(11:00) Six generations, zero left behind — protecting institutional knowledge

(16:00) From low response to 78% engagement — redefining IT as a strategic partner

(22:00) Mom & Pop to Strategic Partner — Goodyear’s IT transformation

(24:00) The 17-year-old intern reviving legacy teams

(29:00) Slowing down to speed up — the 40-year system replacement story

(31:00) Be someone people want to work with — final career advice

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #220: From Admin to Youngest CIO — How Curiosity & Collaboration Built Two Public-Sector Leaders

Featuring:

Erica Early, Chief Information Officer, Washington State Office of the State Treasurer

Lisa Faison, Chief Information Officer, City of Goodyear, Arizona

Episode Highlights:

What if the fastest route to becoming a CIO wasn’t a degree or a title — but saying yes to the “one more project” everyone else avoided?

In this episode, two women reveal how curiosity and collaboration turned overtime testing gigs into executive leadership — and what it really takes to modernize 40-year systems, lead six generations of staff, and build careers that outlast every technology trend.

Timestamps

(02:00) Overtime testing that launched a CIO career

(05:00) “Don’t tell me your problems” — building trust through business empathy

(11:00) Six generations, zero left behind — protecting institutional knowledge

(16:00) From low response to 78% engagement — redefining IT as a strategic partner

(22:00) Mom & Pop to Strategic Partner — Goodyear’s IT transformation

(24:00) The 17-year-old intern reviving legacy teams

(29:00) Slowing down to speed up — the 40-year system replacement story

(31:00) Be someone people want to work with — final career advice

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Fri, 10 Oct 2025 02:45:00 -0700 Joe Toste Joe Toste 2103 #220: From Admin to Youngest CIO — How Curiosity & Collaboration Built Two Public-Sector Leaders

Featuring:

Erica Early, Chief Information Officer, Washington State Office of the State Treasurer

Lisa Faison, Chief Information Officer, City of Goodyear, Arizona

Episode Highlights:

What if the fastest route to becoming a CIO wasn’t a degree or a title — but saying yes to the “one more project” everyone else avoided?

In this episode, two women reveal how curiosity and collaboration turned overtime testing gigs into executive leadership — and what it really takes to modernize 40-year systems, lead six generations of staff, and build careers that outlast every technology trend.

Timestamps

(02:00) Overtime testing that launched a CIO career

(05:00) “Don’t tell me your problems” — building trust through business empathy

(11:00) Six generations, zero left behind — protecting institutional knowledge

(16:00) From low response to 78% engagement — redefining IT as a strategic partner

(22:00) Mom & Pop to Strategic Partner — Goodyear’s IT transformation

(24:00) The 17-year-old intern reviving legacy teams

(29:00) Slowing down to speed up — the 40-year system replacement story

(31:00) Be someone people want to work with — final career advice

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #219: How Seguin IT Built a 27+ Award Culture — And What Port Houston & Flower Mound Teach About Leadership 219 219 #219: How Seguin IT Built a 27+ Award Culture — And What Port Houston & Flower Mound Teach About Leadership full substack:post:175141806 https://share.transistor.fm/s/d805e4cb #219: How Seguin IT Built a 27-Award Culture — And What Port Houston & Flower Mound Teach About Leadership

Featuring:

Shane McDaniel, CIO, City of Seguin & 2025 TAGITM President

James O’Brien, Information Security Officer, Port Houston (& 2026 TAGITM President)

Jose Mendez, IT Director, Town of Flower Mound

Ted Gruenloh, CEO, Nomic Networks

Episode Highlights:

What happens when local IT leaders transform city government through servant leadership, authentic vendor partnerships, and homegrown talent?

Shane McDaniel reveals how Seguin’s investment in people turned 2 new positions into 5 internal promotions and 27 innovation awards.

James O’Brien shares his journey from a 2-person team supporting 450 employees to leading a high-trust, hybrid culture at Port Houston.

Jose Mendez explains how Flower Mound’s “trust but verify” accountability framework drives transparency, measurable outcomes, and stakeholder confidence.

Ted Gruenloh unpacks how authentic vendor partnerships led to 13 of 17 sales deals and why mutual trust is the foundation of sustainable partnerships.

Together, they explore how servant leadership, accountability, and community (like TAG) are fueling Texas’ award-winning IT culture — and why these lessons matter for every public sector leader nationwide.

Timestamps

(00:32) Why Texas IT Leaders Choose Public Service — Finding Purpose and Calling

(07:00) From Keyboard Warrior to Strategic Leader – James O’Brien’s Leadership Evolution

(10:00) Trust Nothing, Verify Everything – Jose Mendez’s Accountability Framework

(15:00) 27 Innovation Awards – How Seguin Built a Winning IT Culture from Within

(19:00) 2 New Positions, 5 Promotions – Shane McDaniel’s Talent Development Strategy

(23:00) 13 of 17 Deals Closed – Ted Gruenloh on Authentic Vendor Partnerships

(30:06) Funny Moment – Justin Cure and Rishma Khimji Bring Some Texas Humor

(32:59) 450 Employees, 2 IT Staff – How TAG Became James O’Brien’s Lifeline

(33:00) Building Trust in Hybrid Work – Port Houston’s Communication Playbook

(40:00) Looking Ahead to TAGITM 2026 – Why Texas Values Drive IT Excellence

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #219: How Seguin IT Built a 27-Award Culture — And What Port Houston & Flower Mound Teach About Leadership

Featuring:

Shane McDaniel, CIO, City of Seguin & 2025 TAGITM President

James O’Brien, Information Security Officer, Port Houston (& 2026 TAGITM President)

Jose Mendez, IT Director, Town of Flower Mound

Ted Gruenloh, CEO, Nomic Networks

Episode Highlights:

What happens when local IT leaders transform city government through servant leadership, authentic vendor partnerships, and homegrown talent?

Shane McDaniel reveals how Seguin’s investment in people turned 2 new positions into 5 internal promotions and 27 innovation awards.

James O’Brien shares his journey from a 2-person team supporting 450 employees to leading a high-trust, hybrid culture at Port Houston.

Jose Mendez explains how Flower Mound’s “trust but verify” accountability framework drives transparency, measurable outcomes, and stakeholder confidence.

Ted Gruenloh unpacks how authentic vendor partnerships led to 13 of 17 sales deals and why mutual trust is the foundation of sustainable partnerships.

Together, they explore how servant leadership, accountability, and community (like TAG) are fueling Texas’ award-winning IT culture — and why these lessons matter for every public sector leader nationwide.

Timestamps

(00:32) Why Texas IT Leaders Choose Public Service — Finding Purpose and Calling

(07:00) From Keyboard Warrior to Strategic Leader – James O’Brien’s Leadership Evolution

(10:00) Trust Nothing, Verify Everything – Jose Mendez’s Accountability Framework

(15:00) 27 Innovation Awards – How Seguin Built a Winning IT Culture from Within

(19:00) 2 New Positions, 5 Promotions – Shane McDaniel’s Talent Development Strategy

(23:00) 13 of 17 Deals Closed – Ted Gruenloh on Authentic Vendor Partnerships

(30:06) Funny Moment – Justin Cure and Rishma Khimji Bring Some Texas Humor

(32:59) 450 Employees, 2 IT Staff – How TAG Became James O’Brien’s Lifeline

(33:00) Building Trust in Hybrid Work – Port Houston’s Communication Playbook

(40:00) Looking Ahead to TAGITM 2026 – Why Texas Values Drive IT Excellence

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Mon, 06 Oct 2025 02:15:00 -0700 Joe Toste Joe Toste 2882 #219: How Seguin IT Built a 27-Award Culture — And What Port Houston & Flower Mound Teach About Leadership

Featuring:

Shane McDaniel, CIO, City of Seguin & 2025 TAGITM President

James O’Brien, Information Security Officer, Port Houston (& 2026 TAGITM President)

Jose Mendez, IT Director, Town of Flower Mound

Ted Gruenloh, CEO, Nomic Networks

Episode Highlights:

What happens when local IT leaders transform city government through servant leadership, authentic vendor partnerships, and homegrown talent?

Shane McDaniel reveals how Seguin’s investment in people turned 2 new positions into 5 internal promotions and 27 innovation awards.

James O’Brien shares his journey from a 2-person team supporting 450 employees to leading a high-trust, hybrid culture at Port Houston.

Jose Mendez explains how Flower Mound’s “trust but verify” accountability framework drives transparency, measurable outcomes, and stakeholder confidence.

Ted Gruenloh unpacks how authentic vendor partnerships led to 13 of 17 sales deals and why mutual trust is the foundation of sustainable partnerships.

Together, they explore how servant leadership, accountability, and community (like TAG) are fueling Texas’ award-winning IT culture — and why these lessons matter for every public sector leader nationwide.

Timestamps

(00:32) Why Texas IT Leaders Choose Public Service — Finding Purpose and Calling

(07:00) From Keyboard Warrior to Strategic Leader – James O’Brien’s Leadership Evolution

(10:00) Trust Nothing, Verify Everything – Jose Mendez’s Accountability Framework

(15:00) 27 Innovation Awards – How Seguin Built a Winning IT Culture from Within

(19:00) 2 New Positions, 5 Promotions – Shane McDaniel’s Talent Development Strategy

(23:00) 13 of 17 Deals Closed – Ted Gruenloh on Authentic Vendor Partnerships

(30:06) Funny Moment – Justin Cure and Rishma Khimji Bring Some Texas Humor

(32:59) 450 Employees, 2 IT Staff – How TAG Became James O’Brien’s Lifeline

(33:00) Building Trust in Hybrid Work – Port Houston’s Communication Playbook

(40:00) Looking Ahead to TAGITM 2026 – Why Texas Values Drive IT Excellence

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #218: How 3 State CIOs Cut Through AI Hype to Save Millions with Bill Kehoe, Tim Galluzi, Alan Fuller 218 218 #218: How 3 State CIOs Cut Through AI Hype to Save Millions with Bill Kehoe, Tim Galluzi, Alan Fuller full substack:post:174903667 https://share.transistor.fm/s/65fc56d5 #218: How 3 State CIOs Cut Through AI Hype to Save Millions with Bill Kehoe, Tim Galluzi, Alan Fuller

Featuring

Bill Kehoe, Chief Information Officer and WaTech Agency Director, State of Washington

Tim Galluzi, Chief Information Officer, State of Nevada

Alan Fuller, Chief Information Officer, State of Utah

Episode Highlights

What if the future of government IT isn’t about the biggest budget—but the courage to ship fast, fail forward, and use AI that actually works?

Three state CIOs share how they’re turning bold ideas into measurable wins:

• Nevada detects wildfires faster and launches aircraft sooner with AI.

• Utah rolled out Gemini statewide—deflecting 70% of help-desk calls.

• Washington uses AI to translate legacy COBOL into plain English, cutting months of manual work.

You’ll also hear Tim Galluzi’s Marine Corps lesson that “speed beats perfection,” Alan Fuller’s vision for cryptographically verifiable credentials (yes, even beekeeping licenses), and Bill Kehoe’s “Coffee with Kehoe” approach that guided teams through a $16B deficit with transparency.

When CIOs put people before platforms, they build systems that truly serve citizens.

Timestamps

(01:00) Coffee with Kehoe: Leading Teams Through $16B Deficit with Transparency

(03:31) Marine Corps to State IT: “Speed Beats Perfection” Leadership Philosophy

(11:00) Utah’s Reality Check: From “Can’t Run Zoom” to Strategic Innovation Partner

(15:00) Data Foundation First: From Spreadsheet Chaos to Customer Experience Insights

(19:36) 3 States, 3 AI Wins: COBOL to English, 70% Deflection, $1M Saved

(30:30) Wildfire AI: Nevada Saving Lives with Early Detection

(36:00) “We Aren’t the Alpha Big Dog”: Learning from the Smallest Counties

(39:00) Digital Identity Revolution: Every Credential Cryptographically Verifiable

(42:00) One Portal, One Identity: Making Government Simple for Citizens

🔥 Want more from TechTables? Check out these 3 other binge-worthy episodes you can’t miss.

#209: Teena Piccione, J.R. Sloan, Mark Wittenberg, Jonathan Feldman & Joe Durante

#173: Exclusive Interview with the 23rd Governor of Arizona, Doug Ducey

#138: Breaking Burnout with Jim Weaver, CIO, North Carolina & Mandy Crawford, CIO, State of Texas

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #218: How 3 State CIOs Cut Through AI Hype to Save Millions with Bill Kehoe, Tim Galluzi, Alan Fuller

Featuring

Bill Kehoe, Chief Information Officer and WaTech Agency Director, State of Washington

Tim Galluzi, Chief Information Officer, State of Nevada

Alan Fuller, Chief Information Officer, State of Utah

Episode Highlights

What if the future of government IT isn’t about the biggest budget—but the courage to ship fast, fail forward, and use AI that actually works?

Three state CIOs share how they’re turning bold ideas into measurable wins:

• Nevada detects wildfires faster and launches aircraft sooner with AI.

• Utah rolled out Gemini statewide—deflecting 70% of help-desk calls.

• Washington uses AI to translate legacy COBOL into plain English, cutting months of manual work.

You’ll also hear Tim Galluzi’s Marine Corps lesson that “speed beats perfection,” Alan Fuller’s vision for cryptographically verifiable credentials (yes, even beekeeping licenses), and Bill Kehoe’s “Coffee with Kehoe” approach that guided teams through a $16B deficit with transparency.

When CIOs put people before platforms, they build systems that truly serve citizens.

Timestamps

(01:00) Coffee with Kehoe: Leading Teams Through $16B Deficit with Transparency

(03:31) Marine Corps to State IT: “Speed Beats Perfection” Leadership Philosophy

(11:00) Utah’s Reality Check: From “Can’t Run Zoom” to Strategic Innovation Partner

(15:00) Data Foundation First: From Spreadsheet Chaos to Customer Experience Insights

(19:36) 3 States, 3 AI Wins: COBOL to English, 70% Deflection, $1M Saved

(30:30) Wildfire AI: Nevada Saving Lives with Early Detection

(36:00) “We Aren’t the Alpha Big Dog”: Learning from the Smallest Counties

(39:00) Digital Identity Revolution: Every Credential Cryptographically Verifiable

(42:00) One Portal, One Identity: Making Government Simple for Citizens

🔥 Want more from TechTables? Check out these 3 other binge-worthy episodes you can’t miss.

#209: Teena Piccione, J.R. Sloan, Mark Wittenberg, Jonathan Feldman & Joe Durante

#173: Exclusive Interview with the 23rd Governor of Arizona, Doug Ducey

#138: Breaking Burnout with Jim Weaver, CIO, North Carolina & Mandy Crawford, CIO, State of Texas

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Mon, 29 Sep 2025 23:23:35 -0700 Joe Toste Joe Toste 2715 #218: How 3 State CIOs Cut Through AI Hype to Save Millions with Bill Kehoe, Tim Galluzi, Alan Fuller

Featuring

Bill Kehoe, Chief Information Officer and WaTech Agency Director, State of Washington

Tim Galluzi, Chief Information Officer, State of Nevada

Alan Fuller, Chief Information Officer, State of Utah

Episode Highlights

What if the future of government IT isn’t about the biggest budget—but the courage to ship fast, fail forward, and use AI that actually works?

Three state CIOs share how they’re turning bold ideas into measurable wins:

• Nevada detects wildfires faster and launches aircraft sooner with AI.

• Utah rolled out Gemini statewide—deflecting 70% of help-desk calls.

• Washington uses AI to translate legacy COBOL into plain English, cutting months of manual work.

You’ll also hear Tim Galluzi’s Marine Corps lesson that “speed beats perfection,” Alan Fuller’s vision for cryptographically verifiable credentials (yes, even beekeeping licenses), and Bill Kehoe’s “Coffee with Kehoe” approach that guided teams through a $16B deficit with transparency.

When CIOs put people before platforms, they build systems that truly serve citizens.

Timestamps

(01:00) Coffee with Kehoe: Leading Teams Through $16B Deficit with Transparency

(03:31) Marine Corps to State IT: “Speed Beats Perfection” Leadership Philosophy

(11:00) Utah’s Reality Check: From “Can’t Run Zoom” to Strategic Innovation Partner

(15:00) Data Foundation First: From Spreadsheet Chaos to Customer Experience Insights

(19:36) 3 States, 3 AI Wins: COBOL to English, 70% Deflection, $1M Saved

(30:30) Wildfire AI: Nevada Saving Lives with Early Detection

(36:00) “We Aren’t the Alpha Big Dog”: Learning from the Smallest Counties

(39:00) Digital Identity Revolution: Every Credential Cryptographically Verifiable

(42:00) One Portal, One Identity: Making Government Simple for Citizens

🔥 Want more from TechTables? Check out these 3 other binge-worthy episodes you can’t miss.

#209: Teena Piccione, J.R. Sloan, Mark Wittenberg, Jonathan Feldman & Joe Durante

#173: Exclusive Interview with the 23rd Governor of Arizona, Doug Ducey

#138: Breaking Burnout with Jim Weaver, CIO, North Carolina & Mandy Crawford, CIO, State of Texas

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #217: Supercharging Cyber Resiliency — How Texas Cities Achieve Enterprise-Level Security 217 217 #217: Supercharging Cyber Resiliency — How Texas Cities Achieve Enterprise-Level Security full substack:post:171955393 https://share.transistor.fm/s/c5f29db1 #217: Supercharging Cyber Resiliency — How Texas Cities Achieve Enterprise-Level Security [2025 TAGITM]

Episode Highlights

What if cybersecurity in government isn’t about buying the newest tools — but trusted relationships, shared intelligence, and grassroots innovation?

In this episode, four Texas public sector leaders share how local governments are building enterprise-level resilience without enterprise budgets. From 27 innovation awards in the City of Seguin (and counting — Shane scored #27 mid-interview), to mutual aid agreements replacing $40K emergency response contracts, to AI solutions that collapse months of compliance work into hours — this is a masterclass in trust-powered transformation.

You’ll hear how the TAGITM community launched a secure statewide Data Collective (don’t worry — Eric double-checked the security for everyone), how a Cohesity box landed in a city office just two days after the PO was signed (Jody may or may not have had it ready in the trunk), and why the best IT decisions aren’t always about cost — but collaboration, community, and a few Hawaiian shirts.

(00:45) “We’re Calling on you, Rishma!” — Shane’s Shoutout to Las Vegas Airport CIO

(03:00) 27 Innovation Awards (and Counting): How Shane’s Rural Team Built Big-City Security

(06:00) Data vs. Cyber Resiliency: The 2016 Shift That Changed Everything

(11:00) Degrees & Certs: From Zero to 13 Degrees and 27 Certs in a Small Texas Team

(13:00) Data Collective: How Texas Cities Built a Secure, Peer-Driven Vendor Intelligence Platform

(17:00) Mutual Aid Agreements: How 15+ Cities Replaced $40K Emergency Contracts

(34:00) RAG in Action: How AI Cut Compliance Work From Months to Hours

(43:00) No-Brainer Decisions: When User Experience Beats Price

Featuring

Shane McDaniel, Chief Information Officer & TAGITM President, City of Seguin

Tony Gonzalez, IT Director & Past TAGITM President, City of New Braunfels

Eric Matthews, Chief Information Officer, City of Allen

Marlin McFate, CTO & CISO for Public Sector, Cohesity

Links Mentioned

TAGITM - Serving as the premier organization for government technology professionals in Texas

Cohesity - Modern data security and management for local government. Protect against ransomware and other cyber threats. Manage local government agency data securely and effectively.

🔥 Want more from the 2025 TAGITM Podcast Tour? Check out 2 other binge-worthy episodes you can’t miss.

#213: How TxDOT's AI Cut Crashes 29% — Plus Austin's Multi-Agency Crisis Response

#215: CapMetro Built AI So Human Callers Can’t Tell + How Austin Put Data Stewardship Before AI Hype + UTSA’s “Humble, Hungry, Kind” Culture

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #217: Supercharging Cyber Resiliency — How Texas Cities Achieve Enterprise-Level Security [2025 TAGITM]

Episode Highlights

What if cybersecurity in government isn’t about buying the newest tools — but trusted relationships, shared intelligence, and grassroots innovation?

In this episode, four Texas public sector leaders share how local governments are building enterprise-level resilience without enterprise budgets. From 27 innovation awards in the City of Seguin (and counting — Shane scored #27 mid-interview), to mutual aid agreements replacing $40K emergency response contracts, to AI solutions that collapse months of compliance work into hours — this is a masterclass in trust-powered transformation.

You’ll hear how the TAGITM community launched a secure statewide Data Collective (don’t worry — Eric double-checked the security for everyone), how a Cohesity box landed in a city office just two days after the PO was signed (Jody may or may not have had it ready in the trunk), and why the best IT decisions aren’t always about cost — but collaboration, community, and a few Hawaiian shirts.

(00:45) “We’re Calling on you, Rishma!” — Shane’s Shoutout to Las Vegas Airport CIO

(03:00) 27 Innovation Awards (and Counting): How Shane’s Rural Team Built Big-City Security

(06:00) Data vs. Cyber Resiliency: The 2016 Shift That Changed Everything

(11:00) Degrees & Certs: From Zero to 13 Degrees and 27 Certs in a Small Texas Team

(13:00) Data Collective: How Texas Cities Built a Secure, Peer-Driven Vendor Intelligence Platform

(17:00) Mutual Aid Agreements: How 15+ Cities Replaced $40K Emergency Contracts

(34:00) RAG in Action: How AI Cut Compliance Work From Months to Hours

(43:00) No-Brainer Decisions: When User Experience Beats Price

Featuring

Shane McDaniel, Chief Information Officer & TAGITM President, City of Seguin

Tony Gonzalez, IT Director & Past TAGITM President, City of New Braunfels

Eric Matthews, Chief Information Officer, City of Allen

Marlin McFate, CTO & CISO for Public Sector, Cohesity

Links Mentioned

TAGITM - Serving as the premier organization for government technology professionals in Texas

Cohesity - Modern data security and management for local government. Protect against ransomware and other cyber threats. Manage local government agency data securely and effectively.

🔥 Want more from the 2025 TAGITM Podcast Tour? Check out 2 other binge-worthy episodes you can’t miss.

#213: How TxDOT's AI Cut Crashes 29% — Plus Austin's Multi-Agency Crisis Response

#215: CapMetro Built AI So Human Callers Can’t Tell + How Austin Put Data Stewardship Before AI Hype + UTSA’s “Humble, Hungry, Kind” Culture

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 26 Aug 2025 22:55:29 -0700 Joe Toste Joe Toste 2910 #217: Supercharging Cyber Resiliency — How Texas Cities Achieve Enterprise-Level Security [2025 TAGITM]

Episode Highlights

What if cybersecurity in government isn’t about buying the newest tools — but trusted relationships, shared intelligence, and grassroots innovation?

In this episode, four Texas public sector leaders share how local governments are building enterprise-level resilience without enterprise budgets. From 27 innovation awards in the City of Seguin (and counting — Shane scored #27 mid-interview), to mutual aid agreements replacing $40K emergency response contracts, to AI solutions that collapse months of compliance work into hours — this is a masterclass in trust-powered transformation.

You’ll hear how the TAGITM community launched a secure statewide Data Collective (don’t worry — Eric double-checked the security for everyone), how a Cohesity box landed in a city office just two days after the PO was signed (Jody may or may not have had it ready in the trunk), and why the best IT decisions aren’t always about cost — but collaboration, community, and a few Hawaiian shirts.

(00:45) “We’re Calling on you, Rishma!” — Shane’s Shoutout to Las Vegas Airport CIO

(03:00) 27 Innovation Awards (and Counting): How Shane’s Rural Team Built Big-City Security

(06:00) Data vs. Cyber Resiliency: The 2016 Shift That Changed Everything

(11:00) Degrees & Certs: From Zero to 13 Degrees and 27 Certs in a Small Texas Team

(13:00) Data Collective: How Texas Cities Built a Secure, Peer-Driven Vendor Intelligence Platform

(17:00) Mutual Aid Agreements: How 15+ Cities Replaced $40K Emergency Contracts

(34:00) RAG in Action: How AI Cut Compliance Work From Months to Hours

(43:00) No-Brainer Decisions: When User Experience Beats Price

Featuring

Shane McDaniel, Chief Information Officer & TAGITM President, City of Seguin

Tony Gonzalez, IT Director & Past TAGITM President, City of New Braunfels

Eric Matthews, Chief Information Officer, City of Allen

Marlin McFate, CTO & CISO for Public Sector, Cohesity

Links Mentioned

TAGITM - Serving as the premier organization for government technology professionals in Texas

Cohesity - Modern data security and management for local government. Protect against ransomware and other cyber threats. Manage local government agency data securely and effectively.

🔥 Want more from the 2025 TAGITM Podcast Tour? Check out 2 other binge-worthy episodes you can’t miss.

#213: How TxDOT's AI Cut Crashes 29% — Plus Austin's Multi-Agency Crisis Response

#215: CapMetro Built AI So Human Callers Can’t Tell + How Austin Put Data Stewardship Before AI Hype + UTSA’s “Humble, Hungry, Kind” Culture

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #216: Purpose-Driven Leadership in Local Government 216 216 #216: Purpose-Driven Leadership in Local Government full substack:post:171563866 https://share.transistor.fm/s/84d26769 #216: Purpose-Driven Leadership in Local Government with Craig Hopkins, CIO, City of San Antonio

Episode Highlights

What if the secret to transformational leadership isn’t being the smartest person in the room, but being the “humble gardener” who grows others? In this episode, San Antonio CIO Craig Hopkins shares why “we’re not IT professionals, we’re operational leaders,” how small behaviors compound into culture, and what it really means to build teams with purpose. From Team of Teams to One Mission, this episode is packed with practical frameworks — a true masterclass in purpose-driven leadership.

(02:00) From Coast Guard to CIO: Finding Purpose in Service

(04:00) USAA’s 20-Year Leadership Lab: Five Careers, One Company

(08:00) A Costly Lesson at Sea: How Tragedy Shaped Craig’s View of Leadership

(14:00) Team of Teams: New Rules of Engagement for a Complex World

(16:00) One Mission: How Leaders Unite a Team of Teams

(19:00) Behaviors → Character → Culture: How Small Actions Shape Organizations (for Better or Worse)

(25:00) The Humble Gardener: Why Great CIOs Cultivate People, Not Control Them

Links Mentioned

Team of Teams: New Rules of Engagement for a Complex World by General Stanley McChrystal

One Mission: How Leaders Build a Team of Teams by Chris Fussell

🔥 Want more from the 2024 Houston Podcast Tour? Check out four binge-worthy episodes you can’t miss.

#208: Texas County Women Leading 6M+ Residents: From Flooded Data Centers to AI Innovation Lab to Building Unbreakable Teams

#205: From Hurricane Harvey to Beryl: Houston's "One Family" Emergency Response

#204: Why Texas DMV Chose $6M in Planning Over $150M (Plus TDLR's 25-Program Modernization)

#203: UHCL's 6-Week Leadership Pivot + AI Student Concierge + NASA Innovation Culture

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Get early access to new episodes, insights, and event updates — straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

Learn more: https://techtables.com/collaboratory

3. 🤝 The Better Together Virtual Series: Where CXOs and partners solve real challenges, share lessons learned, and spark innovation — together.

Join companies like Dell, SentinelOne, Polimorphic, and more that are joining the conversation.

📧 Interested? Email Joe at ⁠joe@techtables.com

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #216: Purpose-Driven Leadership in Local Government with Craig Hopkins, CIO, City of San Antonio

Episode Highlights

What if the secret to transformational leadership isn’t being the smartest person in the room, but being the “humble gardener” who grows others? In this episode, San Antonio CIO Craig Hopkins shares why “we’re not IT professionals, we’re operational leaders,” how small behaviors compound into culture, and what it really means to build teams with purpose. From Team of Teams to One Mission, this episode is packed with practical frameworks — a true masterclass in purpose-driven leadership.

(02:00) From Coast Guard to CIO: Finding Purpose in Service

(04:00) USAA’s 20-Year Leadership Lab: Five Careers, One Company

(08:00) A Costly Lesson at Sea: How Tragedy Shaped Craig’s View of Leadership

(14:00) Team of Teams: New Rules of Engagement for a Complex World

(16:00) One Mission: How Leaders Unite a Team of Teams

(19:00) Behaviors → Character → Culture: How Small Actions Shape Organizations (for Better or Worse)

(25:00) The Humble Gardener: Why Great CIOs Cultivate People, Not Control Them

Links Mentioned

Team of Teams: New Rules of Engagement for a Complex World by General Stanley McChrystal

One Mission: How Leaders Build a Team of Teams by Chris Fussell

🔥 Want more from the 2024 Houston Podcast Tour? Check out four binge-worthy episodes you can’t miss.

#208: Texas County Women Leading 6M+ Residents: From Flooded Data Centers to AI Innovation Lab to Building Unbreakable Teams

#205: From Hurricane Harvey to Beryl: Houston's "One Family" Emergency Response

#204: Why Texas DMV Chose $6M in Planning Over $150M (Plus TDLR's 25-Program Modernization)

#203: UHCL's 6-Week Leadership Pivot + AI Student Concierge + NASA Innovation Culture

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Get early access to new episodes, insights, and event updates — straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

Learn more: https://techtables.com/collaboratory

3. 🤝 The Better Together Virtual Series: Where CXOs and partners solve real challenges, share lessons learned, and spark innovation — together.

Join companies like Dell, SentinelOne, Polimorphic, and more that are joining the conversation.

📧 Interested? Email Joe at ⁠joe@techtables.com

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Thu, 21 Aug 2025 07:20:14 -0700 Joe Toste Joe Toste 1690 #216: Purpose-Driven Leadership in Local Government with Craig Hopkins, CIO, City of San Antonio

Episode Highlights

What if the secret to transformational leadership isn’t being the smartest person in the room, but being the “humble gardener” who grows others? In this episode, San Antonio CIO Craig Hopkins shares why “we’re not IT professionals, we’re operational leaders,” how small behaviors compound into culture, and what it really means to build teams with purpose. From Team of Teams to One Mission, this episode is packed with practical frameworks — a true masterclass in purpose-driven leadership.

(02:00) From Coast Guard to CIO: Finding Purpose in Service

(04:00) USAA’s 20-Year Leadership Lab: Five Careers, One Company

(08:00) A Costly Lesson at Sea: How Tragedy Shaped Craig’s View of Leadership

(14:00) Team of Teams: New Rules of Engagement for a Complex World

(16:00) One Mission: How Leaders Unite a Team of Teams

(19:00) Behaviors → Character → Culture: How Small Actions Shape Organizations (for Better or Worse)

(25:00) The Humble Gardener: Why Great CIOs Cultivate People, Not Control Them

Links Mentioned

Team of Teams: New Rules of Engagement for a Complex World by General Stanley McChrystal

One Mission: How Leaders Build a Team of Teams by Chris Fussell

🔥 Want more from the 2024 Houston Podcast Tour? Check out four binge-worthy episodes you can’t miss.

#208: Texas County Women Leading 6M+ Residents: From Flooded Data Centers to AI Innovation Lab to Building Unbreakable Teams

#205: From Hurricane Harvey to Beryl: Houston's "One Family" Emergency Response

#204: Why Texas DMV Chose $6M in Planning Over $150M (Plus TDLR's 25-Program Modernization)

#203: UHCL's 6-Week Leadership Pivot + AI Student Concierge + NASA Innovation Culture

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Get early access to new episodes, insights, and event updates — straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

Learn more: https://techtables.com/collaboratory

3. 🤝 The Better Together Virtual Series: Where CXOs and partners solve real challenges, share lessons learned, and spark innovation — together.

Join companies like Dell, SentinelOne, Polimorphic, and more that are joining the conversation.

📧 Interested? Email Joe at ⁠joe@techtables.com

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #215: CapMetro's AI Callers Can't Tell Is Human, City of Austin's Data-Before-AI Play & UTSA's Hungry, Humble, Kind Culture 215 215 #215: CapMetro's AI Callers Can't Tell Is Human, City of Austin's Data-Before-AI Play & UTSA's Hungry, Humble, Kind Culture full substack:post:171348094 https://share.transistor.fm/s/c54f9976 #215: CapMetro Built AI So Human Callers Can’t Tell + How Austin Put Data Stewardship Before AI Hype + UTSA’s “Humble, Hungry, Kind” Culture — All With Limited Resources [2025 TAGITM]

Featuring:

Tanya Acevedo, Senior Vice President and CIO, CapMetro

Kendra Ketchum, VP for Information Management & Technology, The University of Texas at San Antonio (UTSA)

Kerrica Laake, Chief Information Officer, City of Austin

Chris Stewart, Chief Technology Officer, Freeit Data Solutions (former CIO, City of Austin)

What You’ll Learn:

How Austin's CIO built career pathways from college intern to executive leadership over 33 years, creating high school Shark Tank programs and veteran transition pipelines that solve the government talent crisis

Why CapMetro's paratransit AI agent sounds so human that special needs riders can't tell the difference—and how it already knows their eligibility and service history before they finish speaking

How a simple homeless services app discovered 40% hidden capacity in existing lockers, helping vulnerable citizens store belongings safely during job interviews instead of hiding them in bushes

UTSA's "hungry, humble, kind" framework that transformed 9 out of 11 frustrated leaders into collaborative innovators using Working Genius assessments and intentional failure policies

Why Tanya's team failed twice on the same project before breakthrough success, and how transparent budget conversations about declining sales tax revenue actually strengthened team creativity and resource optimization

How FreeIT Data partners with resource-constrained counties and cities to deliver the same technology solutions that large organizations require, but with creative collaboration that leverages vendor partnerships when budgets are tight

Timestamps

(03:00) From College Intern to CIO: Kerrica's 33-Year Austin Journey

(05:00) Integrity and Accountability Crisis: Rebuilding Trust in Government IT

(08:00) High School Shark Tank: Building Tomorrow's Government Tech Talent

(11:00) Hungry, Humble, Kind: UTSA's Team Transformation Framework

(16:00) 9 of 11 Leaders Frustrated: Working Genius Assessment Breakthrough

(23:00) Austin's First Technology Conference: Breaking Down 30-Year Silos

(26:00) Data Stewardship Before AI: Why Foundation Matters More Than Hype

(33:00) Breaking "Always Done It This Way": Culture vs. Strategy Battle

(36:00) AI Factory Framework: UTSA's Governance-First Automation Approach

(39:00) AI So Human You Can't Tell: CapMetro's Mind-Blowing Paratransit Agent

(44:00) Resource-Constrained Partners: FreeIT Data's Creative Government Solutions

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more — straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader — our next retreat is September 23rd-25th in Denver!

Apply to Join → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline -The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #215: CapMetro Built AI So Human Callers Can’t Tell + How Austin Put Data Stewardship Before AI Hype + UTSA’s “Humble, Hungry, Kind” Culture — All With Limited Resources [2025 TAGITM]

Featuring:

Tanya Acevedo, Senior Vice President and CIO, CapMetro

Kendra Ketchum, VP for Information Management & Technology, The University of Texas at San Antonio (UTSA)

Kerrica Laake, Chief Information Officer, City of Austin

Chris Stewart, Chief Technology Officer, Freeit Data Solutions (former CIO, City of Austin)

What You’ll Learn:

How Austin's CIO built career pathways from college intern to executive leadership over 33 years, creating high school Shark Tank programs and veteran transition pipelines that solve the government talent crisis

Why CapMetro's paratransit AI agent sounds so human that special needs riders can't tell the difference—and how it already knows their eligibility and service history before they finish speaking

How a simple homeless services app discovered 40% hidden capacity in existing lockers, helping vulnerable citizens store belongings safely during job interviews instead of hiding them in bushes

UTSA's "hungry, humble, kind" framework that transformed 9 out of 11 frustrated leaders into collaborative innovators using Working Genius assessments and intentional failure policies

Why Tanya's team failed twice on the same project before breakthrough success, and how transparent budget conversations about declining sales tax revenue actually strengthened team creativity and resource optimization

How FreeIT Data partners with resource-constrained counties and cities to deliver the same technology solutions that large organizations require, but with creative collaboration that leverages vendor partnerships when budgets are tight

Timestamps

(03:00) From College Intern to CIO: Kerrica's 33-Year Austin Journey

(05:00) Integrity and Accountability Crisis: Rebuilding Trust in Government IT

(08:00) High School Shark Tank: Building Tomorrow's Government Tech Talent

(11:00) Hungry, Humble, Kind: UTSA's Team Transformation Framework

(16:00) 9 of 11 Leaders Frustrated: Working Genius Assessment Breakthrough

(23:00) Austin's First Technology Conference: Breaking Down 30-Year Silos

(26:00) Data Stewardship Before AI: Why Foundation Matters More Than Hype

(33:00) Breaking "Always Done It This Way": Culture vs. Strategy Battle

(36:00) AI Factory Framework: UTSA's Governance-First Automation Approach

(39:00) AI So Human You Can't Tell: CapMetro's Mind-Blowing Paratransit Agent

(44:00) Resource-Constrained Partners: FreeIT Data's Creative Government Solutions

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more — straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader — our next retreat is September 23rd-25th in Denver!

Apply to Join → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline -The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Mon, 18 Aug 2025 23:45:03 -0700 Joe Toste Joe Toste 2855 #215: CapMetro Built AI So Human Callers Can’t Tell + How Austin Put Data Stewardship Before AI Hype + UTSA’s “Humble, Hungry, Kind” Culture — All With Limited Resources [2025 TAGITM]

Featuring:

Tanya Acevedo, Senior Vice President and CIO, CapMetro

Kendra Ketchum, VP for Information Management & Technology, The University of Texas at San Antonio (UTSA)

Kerrica Laake, Chief Information Officer, City of Austin

Chris Stewart, Chief Technology Officer, Freeit Data Solutions (former CIO, City of Austin)

What You’ll Learn:

How Austin's CIO built career pathways from college intern to executive leadership over 33 years, creating high school Shark Tank programs and veteran transition pipelines that solve the government talent crisis

Why CapMetro's paratransit AI agent sounds so human that special needs riders can't tell the difference—and how it already knows their eligibility and service history before they finish speaking

How a simple homeless services app discovered 40% hidden capacity in existing lockers, helping vulnerable citizens store belongings safely during job interviews instead of hiding them in bushes

UTSA's "hungry, humble, kind" framework that transformed 9 out of 11 frustrated leaders into collaborative innovators using Working Genius assessments and intentional failure policies

Why Tanya's team failed twice on the same project before breakthrough success, and how transparent budget conversations about declining sales tax revenue actually strengthened team creativity and resource optimization

How FreeIT Data partners with resource-constrained counties and cities to deliver the same technology solutions that large organizations require, but with creative collaboration that leverages vendor partnerships when budgets are tight

Timestamps

(03:00) From College Intern to CIO: Kerrica's 33-Year Austin Journey

(05:00) Integrity and Accountability Crisis: Rebuilding Trust in Government IT

(08:00) High School Shark Tank: Building Tomorrow's Government Tech Talent

(11:00) Hungry, Humble, Kind: UTSA's Team Transformation Framework

(16:00) 9 of 11 Leaders Frustrated: Working Genius Assessment Breakthrough

(23:00) Austin's First Technology Conference: Breaking Down 30-Year Silos

(26:00) Data Stewardship Before AI: Why Foundation Matters More Than Hype

(33:00) Breaking "Always Done It This Way": Culture vs. Strategy Battle

(36:00) AI Factory Framework: UTSA's Governance-First Automation Approach

(39:00) AI So Human You Can't Tell: CapMetro's Mind-Blowing Paratransit Agent

(44:00) Resource-Constrained Partners: FreeIT Data's Creative Government Solutions

Listen now: YouTube x Apple x Spotify

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter

Thanks for reading TechTables! Get early access to new episodes, insights, upcoming events, and more — straight to your inbox.

Join now: https://www.techtables.com/

2. 🤝 Are you a local government CIO who wants to become a better leader?

Check out our high-trust, vendor-free peer group built for local government CIOs tackling real challenges, honest conversations, and an authentic desire to become a better leader — our next retreat is September 23rd-25th in Denver!

Apply to Join → https://techtables.com/communities-local-government

3. 🤝 The Better Together Virtual Series

The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together.

»»» Email joe@techtables.com to learn more.

Platinum Newsletter Sponsor:

Missed out on Info-Tech LIVE in New Orleans? No worries, you can join TechTables & Info-Tech Research Group at Info-Tech LIVE 2026 - Las Vegas (June 9 - 11, 2026)!

Gold Newsletter Sponsor:

SentinelOne - Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline -The advanced network that keeps first responders connected when it matters most.

Carahsoft - The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #213: How 3 Texas Women CIOs Orchestrate Change — From TxDOT's 29% Crash-Reducing AI to CapMetro & Austin Breaking Silos 213 213 #213: How 3 Texas Women CIOs Orchestrate Change — From TxDOT's 29% Crash-Reducing AI to CapMetro & Austin Breaking Silos full substack:post:170756273 https://share.transistor.fm/s/510a5af4 #213: How 3 Texas Women CIOs Orchestrate Change — From TxDOT's 29% Crash-Reducing AI to CapMetro & Austin Breaking Silos [2025 TAGITM Live Podcast Tour]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Kerrica Laake, Chief Information Officer, City of Austin

Anh Selissen, Chief Information Officer, Texas Department of Transportation (TxDOT)

Tanya Acevedo, Senior Vice President and CIO, CapMetro

Stephanie Weber, Industry Leader, State and Local Government and Higher Ed Appian

What You’ll Learn:

Breaking Silos from the Inside Out — How Kerrica's 33-year climb from city intern to CIO taught her that real transformation starts with asking "why" at every level, and why pairing IT with city executives through Austin's Business Relationship Program rewired decades of entrenched silos.

Triple-Crisis Leadership at TxDOT — How Anh navigated a reorg, COVID, and ransomware attacks while launching crash-predictive AI that spots stranded vehicles before secondary collisions occur — delivering a 29% statewide reduction in secondary crashes across construction zones.

Turning Financial Crisis into Transit Innovation — How Tanya's transparent leadership during a sales tax shortfall inspired cross-training initiatives that birthed $1.75 fully integrated trip planning — allowing CapMetro to directly compete with expensive, unreliable rideshare.

Unified Emergency Response in Action — How Austin's women CIOs orchestrated city, state, and transit agencies in one CTEC center, creating a coordinated crisis response model.

How Appian-Powered Orchestration Connects Human Services End-to-End — Linking housing assistance, food programs, and job services so no resident falls through the cracks.

Why Leading Agencies Choose Process Improvement Over "Efficiency" — How component-driven approaches help departments work smarter with existing systems instead of costly rip-and-replace projects that disrupt operations.

Timestamps

(01:00) 33-Year Orchestration: From City Intern to Silo-Breaking CIO Leadership

(02:00) Breaking Departmental Silos: Business Relationship Program Pairs IT with City Executives

(04:00) Crisis as Catalyst: CapMetro's Transparent Response to Sales Tax Decline

(06:00) Triple Crisis Orchestration: Surviving Reorg + COVID + Ransomware at TxDOT

(13:00) Crash-Reducing AI in Action: 29% Secondary Crash Reduction Through Predictive Analytics

(17:00) Transit Orchestration: $1.75 Multi-Mode Integration That Competes with Uber

(21:00) CTEC Center Model: Orchestrating City, State & Transit for Emergency Response

(24:00) Change Management Strategy: Applying "Weakest Link" Principles Across Organizations

(28:00) AI Orchestration Framework: Ethical Pilot Programs Over Shiny Technology

(32:00) Legacy System Orchestration: Innovation Labs That Modernize While Preserving Function

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #213: How 3 Texas Women CIOs Orchestrate Change — From TxDOT's 29% Crash-Reducing AI to CapMetro & Austin Breaking Silos [2025 TAGITM Live Podcast Tour]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Kerrica Laake, Chief Information Officer, City of Austin

Anh Selissen, Chief Information Officer, Texas Department of Transportation (TxDOT)

Tanya Acevedo, Senior Vice President and CIO, CapMetro

Stephanie Weber, Industry Leader, State and Local Government and Higher Ed Appian

What You’ll Learn:

Breaking Silos from the Inside Out — How Kerrica's 33-year climb from city intern to CIO taught her that real transformation starts with asking "why" at every level, and why pairing IT with city executives through Austin's Business Relationship Program rewired decades of entrenched silos.

Triple-Crisis Leadership at TxDOT — How Anh navigated a reorg, COVID, and ransomware attacks while launching crash-predictive AI that spots stranded vehicles before secondary collisions occur — delivering a 29% statewide reduction in secondary crashes across construction zones.

Turning Financial Crisis into Transit Innovation — How Tanya's transparent leadership during a sales tax shortfall inspired cross-training initiatives that birthed $1.75 fully integrated trip planning — allowing CapMetro to directly compete with expensive, unreliable rideshare.

Unified Emergency Response in Action — How Austin's women CIOs orchestrated city, state, and transit agencies in one CTEC center, creating a coordinated crisis response model.

How Appian-Powered Orchestration Connects Human Services End-to-End — Linking housing assistance, food programs, and job services so no resident falls through the cracks.

Why Leading Agencies Choose Process Improvement Over "Efficiency" — How component-driven approaches help departments work smarter with existing systems instead of costly rip-and-replace projects that disrupt operations.

Timestamps

(01:00) 33-Year Orchestration: From City Intern to Silo-Breaking CIO Leadership

(02:00) Breaking Departmental Silos: Business Relationship Program Pairs IT with City Executives

(04:00) Crisis as Catalyst: CapMetro's Transparent Response to Sales Tax Decline

(06:00) Triple Crisis Orchestration: Surviving Reorg + COVID + Ransomware at TxDOT

(13:00) Crash-Reducing AI in Action: 29% Secondary Crash Reduction Through Predictive Analytics

(17:00) Transit Orchestration: $1.75 Multi-Mode Integration That Competes with Uber

(21:00) CTEC Center Model: Orchestrating City, State & Transit for Emergency Response

(24:00) Change Management Strategy: Applying "Weakest Link" Principles Across Organizations

(28:00) AI Orchestration Framework: Ethical Pilot Programs Over Shiny Technology

(32:00) Legacy System Orchestration: Innovation Labs That Modernize While Preserving Function

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Mon, 11 Aug 2025 23:28:31 -0700 Joe Toste Joe Toste 2364 #213: How 3 Texas Women CIOs Orchestrate Change — From TxDOT's 29% Crash-Reducing AI to CapMetro & Austin Breaking Silos [2025 TAGITM Live Podcast Tour]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Kerrica Laake, Chief Information Officer, City of Austin

Anh Selissen, Chief Information Officer, Texas Department of Transportation (TxDOT)

Tanya Acevedo, Senior Vice President and CIO, CapMetro

Stephanie Weber, Industry Leader, State and Local Government and Higher Ed Appian

What You’ll Learn:

Breaking Silos from the Inside Out — How Kerrica's 33-year climb from city intern to CIO taught her that real transformation starts with asking "why" at every level, and why pairing IT with city executives through Austin's Business Relationship Program rewired decades of entrenched silos.

Triple-Crisis Leadership at TxDOT — How Anh navigated a reorg, COVID, and ransomware attacks while launching crash-predictive AI that spots stranded vehicles before secondary collisions occur — delivering a 29% statewide reduction in secondary crashes across construction zones.

Turning Financial Crisis into Transit Innovation — How Tanya's transparent leadership during a sales tax shortfall inspired cross-training initiatives that birthed $1.75 fully integrated trip planning — allowing CapMetro to directly compete with expensive, unreliable rideshare.

Unified Emergency Response in Action — How Austin's women CIOs orchestrated city, state, and transit agencies in one CTEC center, creating a coordinated crisis response model.

How Appian-Powered Orchestration Connects Human Services End-to-End — Linking housing assistance, food programs, and job services so no resident falls through the cracks.

Why Leading Agencies Choose Process Improvement Over "Efficiency" — How component-driven approaches help departments work smarter with existing systems instead of costly rip-and-replace projects that disrupt operations.

Timestamps

(01:00) 33-Year Orchestration: From City Intern to Silo-Breaking CIO Leadership

(02:00) Breaking Departmental Silos: Business Relationship Program Pairs IT with City Executives

(04:00) Crisis as Catalyst: CapMetro's Transparent Response to Sales Tax Decline

(06:00) Triple Crisis Orchestration: Surviving Reorg + COVID + Ransomware at TxDOT

(13:00) Crash-Reducing AI in Action: 29% Secondary Crash Reduction Through Predictive Analytics

(17:00) Transit Orchestration: $1.75 Multi-Mode Integration That Competes with Uber

(21:00) CTEC Center Model: Orchestrating City, State & Transit for Emergency Response

(24:00) Change Management Strategy: Applying "Weakest Link" Principles Across Organizations

(28:00) AI Orchestration Framework: Ethical Pilot Programs Over Shiny Technology

(32:00) Legacy System Orchestration: Innovation Labs That Modernize While Preserving Function

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #212: From COBOL to Salesforce: Washington State Liquor Board’s 9-Year, Multi-Million Modernization + Army Leadership Lessons 212 212 #212: From COBOL to Salesforce: Washington State Liquor Board’s 9-Year, Multi-Million Modernization + Army Leadership Lessons full substack:post:170316429 https://share.transistor.fm/s/6178e4b4 #212: From COBOL to Salesforce: Washington State Liquor Board’s 9-Year, Multi-Million Modernization + Army Leadership Lessons

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

George Williams, CIO, Washington State Liquor and Cannabis Board

What You’ll Learn:

How a 42-year-old COBOL system from 1983 finally got retired — and why a 70-year-old contractor stayed on just to see it die

Why George paused the entire project for a year and restructured the whole team — and how that bold move led to a successful go-live after two failed attempts spanning nine years

The critical moment George stopped outsourcing ownership to contractors and put actual agency employees in charge

How battlefield leadership lessons from Iraq and Afghanistan shaped George's approach to managing massive licensing operation

Why “success” nearly broke the system — and how the agency handled 30,000+ phone calls in just three months post-launch

How George built a cross-division data governance team to prevent inaccurate AI answers — and what every CIO should learn from it

Why Salesforce developers are solid gold — and how George is fighting to keep them in the public sector with training budgets and team loyalty

The one job George believes every CIO must do: take the heat round so their team can thrive

Timestamps

(00:35) From Army Combat Vet to Cannabis & Liquor Board CIO

(03:00) Basketball to Military: “Too Slow for Forward, Too Short for Center”

(06:00) Iraq 2004: Getting Blown Up and Building Resilient Teams

(12:00) 9-Year Project Nightmare: Firing Teams and Rebuilding from Scratch

(16:00) 42-Year-Old COBOL System: The 1983 Legacy That Wouldn’t Die

(23:00) 7 Legacy Systems to Salesforce: The Technical Transformation

(26:30) 20,000 Liquor + 1,900 Cannabis Licenses: Managing Complex Customer Operations

(33:00) CIO as Translator: Making Tech Make Sense to Non-Tech Leaders

(38:00) 30,000 Phone Calls Post-Launch: When Success Creates New Problems

(44:00) Leadership Lessons: Taking the Heat and Supporting Your Team

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #212: From COBOL to Salesforce: Washington State Liquor Board’s 9-Year, Multi-Million Modernization + Army Leadership Lessons

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

George Williams, CIO, Washington State Liquor and Cannabis Board

What You’ll Learn:

How a 42-year-old COBOL system from 1983 finally got retired — and why a 70-year-old contractor stayed on just to see it die

Why George paused the entire project for a year and restructured the whole team — and how that bold move led to a successful go-live after two failed attempts spanning nine years

The critical moment George stopped outsourcing ownership to contractors and put actual agency employees in charge

How battlefield leadership lessons from Iraq and Afghanistan shaped George's approach to managing massive licensing operation

Why “success” nearly broke the system — and how the agency handled 30,000+ phone calls in just three months post-launch

How George built a cross-division data governance team to prevent inaccurate AI answers — and what every CIO should learn from it

Why Salesforce developers are solid gold — and how George is fighting to keep them in the public sector with training budgets and team loyalty

The one job George believes every CIO must do: take the heat round so their team can thrive

Timestamps

(00:35) From Army Combat Vet to Cannabis & Liquor Board CIO

(03:00) Basketball to Military: “Too Slow for Forward, Too Short for Center”

(06:00) Iraq 2004: Getting Blown Up and Building Resilient Teams

(12:00) 9-Year Project Nightmare: Firing Teams and Rebuilding from Scratch

(16:00) 42-Year-Old COBOL System: The 1983 Legacy That Wouldn’t Die

(23:00) 7 Legacy Systems to Salesforce: The Technical Transformation

(26:30) 20,000 Liquor + 1,900 Cannabis Licenses: Managing Complex Customer Operations

(33:00) CIO as Translator: Making Tech Make Sense to Non-Tech Leaders

(38:00) 30,000 Phone Calls Post-Launch: When Success Creates New Problems

(44:00) Leadership Lessons: Taking the Heat and Supporting Your Team

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Wed, 06 Aug 2025 21:54:15 -0700 Joe Toste Joe Toste 2824 #212: From COBOL to Salesforce: Washington State Liquor Board’s 9-Year, Multi-Million Modernization + Army Leadership Lessons

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

George Williams, CIO, Washington State Liquor and Cannabis Board

What You’ll Learn:

How a 42-year-old COBOL system from 1983 finally got retired — and why a 70-year-old contractor stayed on just to see it die

Why George paused the entire project for a year and restructured the whole team — and how that bold move led to a successful go-live after two failed attempts spanning nine years

The critical moment George stopped outsourcing ownership to contractors and put actual agency employees in charge

How battlefield leadership lessons from Iraq and Afghanistan shaped George's approach to managing massive licensing operation

Why “success” nearly broke the system — and how the agency handled 30,000+ phone calls in just three months post-launch

How George built a cross-division data governance team to prevent inaccurate AI answers — and what every CIO should learn from it

Why Salesforce developers are solid gold — and how George is fighting to keep them in the public sector with training budgets and team loyalty

The one job George believes every CIO must do: take the heat round so their team can thrive

Timestamps

(00:35) From Army Combat Vet to Cannabis & Liquor Board CIO

(03:00) Basketball to Military: “Too Slow for Forward, Too Short for Center”

(06:00) Iraq 2004: Getting Blown Up and Building Resilient Teams

(12:00) 9-Year Project Nightmare: Firing Teams and Rebuilding from Scratch

(16:00) 42-Year-Old COBOL System: The 1983 Legacy That Wouldn’t Die

(23:00) 7 Legacy Systems to Salesforce: The Technical Transformation

(26:30) 20,000 Liquor + 1,900 Cannabis Licenses: Managing Complex Customer Operations

(33:00) CIO as Translator: Making Tech Make Sense to Non-Tech Leaders

(38:00) 30,000 Phone Calls Post-Launch: When Success Creates New Problems

(44:00) Leadership Lessons: Taking the Heat and Supporting Your Team

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #211: South Florida CIO Roundtable: 1,000+ Sensor Network, Centennial Celebration, Miami Beach's AI Agents & More 211 211 #211: South Florida CIO Roundtable: 1,000+ Sensor Network, Centennial Celebration, Miami Beach's AI Agents & More full substack:post:170058293 https://share.transistor.fm/s/19c0fe69 #211: South Florida CIO Roundtable: 1,000+ Sensor Network, Centennial Celebration, Miami Beach's AI Agents & More

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Frank Quintana, CIO, City of Miami Beach

Ricardo Castillo, CIO, City of North Miami Beach

Raimundo Rodulfo, CIO, City of Coral Gables

Kyle Patel, VP of Engineering, Polimorphic

What You’ll Learn:

How Miami Beach serves millions of international tourists with 6 AI agents instead of expanding staff in their 7-square-mile destination

Why Coral Gables found a missing child in 2 minutes during a 50,000-person event using computer vision from 1,000+ sensors

The leadership story behind "hand the marker" - how South Florida CIOs transform interns into teachers who build better teams

How Polimorphic's AI pre-screens applications in 30 seconds, catching 90% of errors before staff review (25 languages expanding to 70)

Why North Miami Beach turned a 6-year permitting system failure into breakthrough collaboration across 14 departments

The governance strategy that blocks shadow AI while enabling department self-service: Miami-Dade College education + centralized licensing + technology controls

Timestamps

(03:00) 7 Square Miles, Millions of Tourists: Miami Beach's AI-First Customer Service Strategy

(08:00) 1,000+ Sensors to 2-Minute Rescue: Coral Gables' Smart City Emergency Response Evolution

(16:00) 30-Second Application Pre-Review: Polimorphic's AI Catches 90% of Errors before staff review (25 languages expanding to 70)

(22:00) Shadow AI Governance: Miami-Dade College Education + Centralized Licensing Strategy

(30:00) 6-Year Permitting Failure Becomes Collaboration: Breaking Down North Miami Beach's 14-Department Silos

(34:00) Hand the Marker Leadership: How Interns Become Teachers Who Build Better Teams

(42:00) Human Capital as Competitive Advantage: Coral Gables' Private Sector Mindset in Government

(47:00) 25 Languages to 70: Polimorphic's Multilingual Government Access Transformation

(50:00) The Next Decade CIO: From Keep-the-Lights-On to Strategic Problem-Solving Partner

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #211: South Florida CIO Roundtable: 1,000+ Sensor Network, Centennial Celebration, Miami Beach's AI Agents & More

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Frank Quintana, CIO, City of Miami Beach

Ricardo Castillo, CIO, City of North Miami Beach

Raimundo Rodulfo, CIO, City of Coral Gables

Kyle Patel, VP of Engineering, Polimorphic

What You’ll Learn:

How Miami Beach serves millions of international tourists with 6 AI agents instead of expanding staff in their 7-square-mile destination

Why Coral Gables found a missing child in 2 minutes during a 50,000-person event using computer vision from 1,000+ sensors

The leadership story behind "hand the marker" - how South Florida CIOs transform interns into teachers who build better teams

How Polimorphic's AI pre-screens applications in 30 seconds, catching 90% of errors before staff review (25 languages expanding to 70)

Why North Miami Beach turned a 6-year permitting system failure into breakthrough collaboration across 14 departments

The governance strategy that blocks shadow AI while enabling department self-service: Miami-Dade College education + centralized licensing + technology controls

Timestamps

(03:00) 7 Square Miles, Millions of Tourists: Miami Beach's AI-First Customer Service Strategy

(08:00) 1,000+ Sensors to 2-Minute Rescue: Coral Gables' Smart City Emergency Response Evolution

(16:00) 30-Second Application Pre-Review: Polimorphic's AI Catches 90% of Errors before staff review (25 languages expanding to 70)

(22:00) Shadow AI Governance: Miami-Dade College Education + Centralized Licensing Strategy

(30:00) 6-Year Permitting Failure Becomes Collaboration: Breaking Down North Miami Beach's 14-Department Silos

(34:00) Hand the Marker Leadership: How Interns Become Teachers Who Build Better Teams

(42:00) Human Capital as Competitive Advantage: Coral Gables' Private Sector Mindset in Government

(47:00) 25 Languages to 70: Polimorphic's Multilingual Government Access Transformation

(50:00) The Next Decade CIO: From Keep-the-Lights-On to Strategic Problem-Solving Partner

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Sun, 03 Aug 2025 22:21:23 -0700 Joe Toste Joe Toste 3591 #211: South Florida CIO Roundtable: 1,000+ Sensor Network, Centennial Celebration, Miami Beach's AI Agents & More

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Frank Quintana, CIO, City of Miami Beach

Ricardo Castillo, CIO, City of North Miami Beach

Raimundo Rodulfo, CIO, City of Coral Gables

Kyle Patel, VP of Engineering, Polimorphic

What You’ll Learn:

How Miami Beach serves millions of international tourists with 6 AI agents instead of expanding staff in their 7-square-mile destination

Why Coral Gables found a missing child in 2 minutes during a 50,000-person event using computer vision from 1,000+ sensors

The leadership story behind "hand the marker" - how South Florida CIOs transform interns into teachers who build better teams

How Polimorphic's AI pre-screens applications in 30 seconds, catching 90% of errors before staff review (25 languages expanding to 70)

Why North Miami Beach turned a 6-year permitting system failure into breakthrough collaboration across 14 departments

The governance strategy that blocks shadow AI while enabling department self-service: Miami-Dade College education + centralized licensing + technology controls

Timestamps

(03:00) 7 Square Miles, Millions of Tourists: Miami Beach's AI-First Customer Service Strategy

(08:00) 1,000+ Sensors to 2-Minute Rescue: Coral Gables' Smart City Emergency Response Evolution

(16:00) 30-Second Application Pre-Review: Polimorphic's AI Catches 90% of Errors before staff review (25 languages expanding to 70)

(22:00) Shadow AI Governance: Miami-Dade College Education + Centralized Licensing Strategy

(30:00) 6-Year Permitting Failure Becomes Collaboration: Breaking Down North Miami Beach's 14-Department Silos

(34:00) Hand the Marker Leadership: How Interns Become Teachers Who Build Better Teams

(42:00) Human Capital as Competitive Advantage: Coral Gables' Private Sector Mindset in Government

(47:00) 25 Languages to 70: Polimorphic's Multilingual Government Access Transformation

(50:00) The Next Decade CIO: From Keep-the-Lights-On to Strategic Problem-Solving Partner

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #210: Maricopa County's AI Teams Save 100s of Hours (Plus AZ's Child Safety 30-Year Data Strategy & Building AI for Service-First Gov.) 210 210 #210: Maricopa County's AI Teams Save 100s of Hours (Plus AZ's Child Safety 30-Year Data Strategy & Building AI for Service-First Gov.) full substack:post:169430255 https://share.transistor.fm/s/8e6fd24e #210: Maricopa County's AI Teams Save 100s of Hours (Plus AZ's Child Safety 30-Year Data Strategy & Building AI for Service-First Gov.)

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Aaron Judy, Chief of Innovation and Emerging Technologies, Maricopa County

Steven Hintze, Chief Data and Product Officer, Arizona Department of Child Safety

Kyle Patel, Lead Product and Engineering, Polimorphic

What You’ll Learn:

How to build working AI prototypes in 10 minutes that impress stakeholders and scale to production (like Maricopa County's animal contact tracing system)

Why 30 years of unstructured government data delivers better AI results than traditional structured approaches—and how to leverage it

The proven framework that helped one county identify 100+ AI use cases across 55+ agencies and avoid the "SQL query disguised as AI" trap

How AI can recover 100s of hours worth of staff time by eliminating repetitive tasks while improving citizen experience

The composable architecture strategy that lets you completely rebuild your AI stack within 30 days of production release without losing momentum

Timestamps

(06:00) Why 30 Years of Unstructured Data Beats Clean Databases

(10:00) Beyond Press 1 Press 2: True AI Automation vs. Labor Shifting

(13:00) The 10-Minute Prototype That Impressed Animal Care Directors

(18:00) What Vendors Get Wrong: Extracting vs. Creating Value for Government

(22:00) AI as Therapy: Validating Difficult Caseworker Decisions

(30:00) The Mom Test in Government: Solving Real vs. Requested Problems

(34:00) Innovation Roadshows: Getting 55 Agencies to Embrace Emerging Tech

(37:00) Future Vision: Decentralized Identity and 24/7 Government

(42:00) Amazon-Level Service: Building Public Trust Through Better Technology

(47:00) Failing Fast with Grace: Building Psychological Safety for Innovation

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #210: Maricopa County's AI Teams Save 100s of Hours (Plus AZ's Child Safety 30-Year Data Strategy & Building AI for Service-First Gov.)

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Aaron Judy, Chief of Innovation and Emerging Technologies, Maricopa County

Steven Hintze, Chief Data and Product Officer, Arizona Department of Child Safety

Kyle Patel, Lead Product and Engineering, Polimorphic

What You’ll Learn:

How to build working AI prototypes in 10 minutes that impress stakeholders and scale to production (like Maricopa County's animal contact tracing system)

Why 30 years of unstructured government data delivers better AI results than traditional structured approaches—and how to leverage it

The proven framework that helped one county identify 100+ AI use cases across 55+ agencies and avoid the "SQL query disguised as AI" trap

How AI can recover 100s of hours worth of staff time by eliminating repetitive tasks while improving citizen experience

The composable architecture strategy that lets you completely rebuild your AI stack within 30 days of production release without losing momentum

Timestamps

(06:00) Why 30 Years of Unstructured Data Beats Clean Databases

(10:00) Beyond Press 1 Press 2: True AI Automation vs. Labor Shifting

(13:00) The 10-Minute Prototype That Impressed Animal Care Directors

(18:00) What Vendors Get Wrong: Extracting vs. Creating Value for Government

(22:00) AI as Therapy: Validating Difficult Caseworker Decisions

(30:00) The Mom Test in Government: Solving Real vs. Requested Problems

(34:00) Innovation Roadshows: Getting 55 Agencies to Embrace Emerging Tech

(37:00) Future Vision: Decentralized Identity and 24/7 Government

(42:00) Amazon-Level Service: Building Public Trust Through Better Technology

(47:00) Failing Fast with Grace: Building Psychological Safety for Innovation

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Sun, 27 Jul 2025 23:28:17 -0700 Joe Toste Joe Toste 3255 #210: Maricopa County's AI Teams Save 100s of Hours (Plus AZ's Child Safety 30-Year Data Strategy & Building AI for Service-First Gov.)

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Aaron Judy, Chief of Innovation and Emerging Technologies, Maricopa County

Steven Hintze, Chief Data and Product Officer, Arizona Department of Child Safety

Kyle Patel, Lead Product and Engineering, Polimorphic

What You’ll Learn:

How to build working AI prototypes in 10 minutes that impress stakeholders and scale to production (like Maricopa County's animal contact tracing system)

Why 30 years of unstructured government data delivers better AI results than traditional structured approaches—and how to leverage it

The proven framework that helped one county identify 100+ AI use cases across 55+ agencies and avoid the "SQL query disguised as AI" trap

How AI can recover 100s of hours worth of staff time by eliminating repetitive tasks while improving citizen experience

The composable architecture strategy that lets you completely rebuild your AI stack within 30 days of production release without losing momentum

Timestamps

(06:00) Why 30 Years of Unstructured Data Beats Clean Databases

(10:00) Beyond Press 1 Press 2: True AI Automation vs. Labor Shifting

(13:00) The 10-Minute Prototype That Impressed Animal Care Directors

(18:00) What Vendors Get Wrong: Extracting vs. Creating Value for Government

(22:00) AI as Therapy: Validating Difficult Caseworker Decisions

(30:00) The Mom Test in Government: Solving Real vs. Requested Problems

(34:00) Innovation Roadshows: Getting 55 Agencies to Embrace Emerging Tech

(37:00) Future Vision: Decentralized Identity and 24/7 Government

(42:00) Amazon-Level Service: Building Public Trust Through Better Technology

(47:00) Failing Fast with Grace: Building Psychological Safety for Innovation

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #209: Teena Piccione, J.R. Sloan, Mark Wittenberg, Jonathan Feldman & Joe Durante 209 209 #209: Teena Piccione, J.R. Sloan, Mark Wittenberg, Jonathan Feldman & Joe Durante full substack:post:168468397 https://share.transistor.fm/s/904741d6 #209: Teena Piccione, J.R. Sloan, Mark Wittenberg, Jonathan Feldman & Joe Durante [Better Together Series]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Teena Piccione, Secretary and State CIO, North Carolina

J.R. Sloan, State CIO, Arizona

Mark Wittenburg, CIO, City of Raleigh

Jonathan Feldman, CIO, Wake County

Joe Durante, Chief Technology and Innovation Strategist, Dell Technologies

What You’ll Learn:

How North Carolina's State CIO (from Google, AT&T, Fidelity, and more!) attracted world-class talent by selling the "most insane job" with the biggest data set and playground they'd ever see

Why shifting from "customers" to "colleagues and partners" eliminated IT roadblocks and built trust with departments like public safety

How to slash state procurement timelines from 9+ months to 45 days using proactive vendor negotiations and continuous pipeline management that saves agencies money to spend elsewhere

Arizona's AI governance framework that approved 15+ use cases saving employees 2.5 hours per week while protecting data through questionnaires and sandbox environments across 130+ agencies

Why city councils care more about AI's environmental impact than security risks, and how CIOs are building sustainability requirements into procurement policies

Timestamps

(01:00) Meet the Powerhouse Pod: State CIOs from NC & AZ + City & County Leaders + Dell

(06:00) The "Most Insane Job" Pitch: How to Recruit World-Class Talent

(11:00) Building Your Network Before You Need It: Relationship-Based Recruiting

(15:00) Screening for Heart: Finding Candidates Who Care About Mission Over Money

(19:00) Language That Transforms: From "Customers" to "Colleagues and Partners"

(22:00) Procurement Revolution: Slashing 9-Month Timelines to 45 Days

(26:00) Arizona's GenAI Use Cases: 15+ Approved Use Cases Saving 2.5 Hours Per Week

(33:00) AI in Action: Predictive Policing and Real-Time Crime Centers

(36:00) Surprising City Council Reaction: Environmental Impact Over Security Fears

(40:00) Legacy Modernization Strategy: Leading with Pain Points and Value

(46:00) Leadership Philosophy: The Power of Leading to Give vs. Get

(50:00) Building Teams That Last: Developing People Before Processes

(53:00) True Collaboration: Staying Curious, Connected, and Innovative

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #209: Teena Piccione, J.R. Sloan, Mark Wittenberg, Jonathan Feldman & Joe Durante [Better Together Series]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Teena Piccione, Secretary and State CIO, North Carolina

J.R. Sloan, State CIO, Arizona

Mark Wittenburg, CIO, City of Raleigh

Jonathan Feldman, CIO, Wake County

Joe Durante, Chief Technology and Innovation Strategist, Dell Technologies

What You’ll Learn:

How North Carolina's State CIO (from Google, AT&T, Fidelity, and more!) attracted world-class talent by selling the "most insane job" with the biggest data set and playground they'd ever see

Why shifting from "customers" to "colleagues and partners" eliminated IT roadblocks and built trust with departments like public safety

How to slash state procurement timelines from 9+ months to 45 days using proactive vendor negotiations and continuous pipeline management that saves agencies money to spend elsewhere

Arizona's AI governance framework that approved 15+ use cases saving employees 2.5 hours per week while protecting data through questionnaires and sandbox environments across 130+ agencies

Why city councils care more about AI's environmental impact than security risks, and how CIOs are building sustainability requirements into procurement policies

Timestamps

(01:00) Meet the Powerhouse Pod: State CIOs from NC & AZ + City & County Leaders + Dell

(06:00) The "Most Insane Job" Pitch: How to Recruit World-Class Talent

(11:00) Building Your Network Before You Need It: Relationship-Based Recruiting

(15:00) Screening for Heart: Finding Candidates Who Care About Mission Over Money

(19:00) Language That Transforms: From "Customers" to "Colleagues and Partners"

(22:00) Procurement Revolution: Slashing 9-Month Timelines to 45 Days

(26:00) Arizona's GenAI Use Cases: 15+ Approved Use Cases Saving 2.5 Hours Per Week

(33:00) AI in Action: Predictive Policing and Real-Time Crime Centers

(36:00) Surprising City Council Reaction: Environmental Impact Over Security Fears

(40:00) Legacy Modernization Strategy: Leading with Pain Points and Value

(46:00) Leadership Philosophy: The Power of Leading to Give vs. Get

(50:00) Building Teams That Last: Developing People Before Processes

(53:00) True Collaboration: Staying Curious, Connected, and Innovative

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Wed, 16 Jul 2025 06:00:41 -0700 Joe Toste Joe Toste 3420 #209: Teena Piccione, J.R. Sloan, Mark Wittenberg, Jonathan Feldman & Joe Durante [Better Together Series]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Teena Piccione, Secretary and State CIO, North Carolina

J.R. Sloan, State CIO, Arizona

Mark Wittenburg, CIO, City of Raleigh

Jonathan Feldman, CIO, Wake County

Joe Durante, Chief Technology and Innovation Strategist, Dell Technologies

What You’ll Learn:

How North Carolina's State CIO (from Google, AT&T, Fidelity, and more!) attracted world-class talent by selling the "most insane job" with the biggest data set and playground they'd ever see

Why shifting from "customers" to "colleagues and partners" eliminated IT roadblocks and built trust with departments like public safety

How to slash state procurement timelines from 9+ months to 45 days using proactive vendor negotiations and continuous pipeline management that saves agencies money to spend elsewhere

Arizona's AI governance framework that approved 15+ use cases saving employees 2.5 hours per week while protecting data through questionnaires and sandbox environments across 130+ agencies

Why city councils care more about AI's environmental impact than security risks, and how CIOs are building sustainability requirements into procurement policies

Timestamps

(01:00) Meet the Powerhouse Pod: State CIOs from NC & AZ + City & County Leaders + Dell

(06:00) The "Most Insane Job" Pitch: How to Recruit World-Class Talent

(11:00) Building Your Network Before You Need It: Relationship-Based Recruiting

(15:00) Screening for Heart: Finding Candidates Who Care About Mission Over Money

(19:00) Language That Transforms: From "Customers" to "Colleagues and Partners"

(22:00) Procurement Revolution: Slashing 9-Month Timelines to 45 Days

(26:00) Arizona's GenAI Use Cases: 15+ Approved Use Cases Saving 2.5 Hours Per Week

(33:00) AI in Action: Predictive Policing and Real-Time Crime Centers

(36:00) Surprising City Council Reaction: Environmental Impact Over Security Fears

(40:00) Legacy Modernization Strategy: Leading with Pain Points and Value

(46:00) Leadership Philosophy: The Power of Leading to Give vs. Get

(50:00) Building Teams That Last: Developing People Before Processes

(53:00) True Collaboration: Staying Curious, Connected, and Innovative

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: The narrative-driven series bringing together industry partners and public sector CXOs. Discover the compelling stories that unfold when we stop working in silos and start building together. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #208: Texas County Women Leading 6M+ Residents: From Flooded Data Centers to AI Innovation Lab to Building Unbreakable Teams 208 208 #208: Texas County Women Leading 6M+ Residents: From Flooded Data Centers to AI Innovation Lab to Building Unbreakable Teams full substack:post:167962883 https://share.transistor.fm/s/46b090db #208: Texas County Women Leading 6M+ Residents: From Flooded Data Centers to AI Innovation Lab to Building Unbreakable Teams [2024 Houston Live Podcast Tour]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Sindhu Menon, CIO & Executive Director of Universal Services, Harris County

Robyn Doughtie, CIO, Fort Bend County

Misty Witmer, CIO, Galveston County

Mani Nagothu, Field CISO, SentinelOne

What You’ll Learn:

How Harris County's innovation lab is testing AI and emerging technologies while building nimble, resident-centric, and resilient operations

Why Fort Bend County successfully processed 30,000 ServiceNow tickets while reducing active projects from 200 to 86 through strategic prioritization

Galveston County's approach to coastal resilience, including data center failover systems and business continuity planning for hurricane seasons

The strategic evolution of cybersecurity leadership from technical expertise to enterprise risk management integration

How county CIOs are building the next generation through customer experience academies, with one leader surprising her team with new leadership training objectives

Timestamps

(01:00) Meet the Texas County Women: 6M+ Residents Served

(03:00) Building Nimble, Resident-Centric Organizations During Transformation

(07:00) Strategic Leadership Team Development: CTO, Justice Technology Leaders

(09:00) From Pennsylvania to Texas Coast: Modernization in Hurricane Territory

(12:00) ServiceNow and Workday Implementation: Balancing Resources and Priorities

(14:00) Data Center Flooding Lessons: "Basements in Houston Area, Not a Good Idea"

(17:00) Emergency Preparedness: Raleigh vs Houston Regional Differences

(20:00) Coastal Resilience: Building Continuity Systems That Never Go Offline

(26:00) Digital Equity and Broadband: Beyond Infrastructure to Digital Literacy

(30:00) Court System Modernization: Business Intelligence Transforming Resident Services

(36:00) Lifting Teams Up: Leadership Development and Internal Promotion Strategies

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #208: Texas County Women Leading 6M+ Residents: From Flooded Data Centers to AI Innovation Lab to Building Unbreakable Teams [2024 Houston Live Podcast Tour]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Sindhu Menon, CIO & Executive Director of Universal Services, Harris County

Robyn Doughtie, CIO, Fort Bend County

Misty Witmer, CIO, Galveston County

Mani Nagothu, Field CISO, SentinelOne

What You’ll Learn:

How Harris County's innovation lab is testing AI and emerging technologies while building nimble, resident-centric, and resilient operations

Why Fort Bend County successfully processed 30,000 ServiceNow tickets while reducing active projects from 200 to 86 through strategic prioritization

Galveston County's approach to coastal resilience, including data center failover systems and business continuity planning for hurricane seasons

The strategic evolution of cybersecurity leadership from technical expertise to enterprise risk management integration

How county CIOs are building the next generation through customer experience academies, with one leader surprising her team with new leadership training objectives

Timestamps

(01:00) Meet the Texas County Women: 6M+ Residents Served

(03:00) Building Nimble, Resident-Centric Organizations During Transformation

(07:00) Strategic Leadership Team Development: CTO, Justice Technology Leaders

(09:00) From Pennsylvania to Texas Coast: Modernization in Hurricane Territory

(12:00) ServiceNow and Workday Implementation: Balancing Resources and Priorities

(14:00) Data Center Flooding Lessons: "Basements in Houston Area, Not a Good Idea"

(17:00) Emergency Preparedness: Raleigh vs Houston Regional Differences

(20:00) Coastal Resilience: Building Continuity Systems That Never Go Offline

(26:00) Digital Equity and Broadband: Beyond Infrastructure to Digital Literacy

(30:00) Court System Modernization: Business Intelligence Transforming Resident Services

(36:00) Lifting Teams Up: Leadership Development and Internal Promotion Strategies

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Wed, 09 Jul 2025 20:55:33 -0700 Joe Toste Joe Toste 2564 #208: Texas County Women Leading 6M+ Residents: From Flooded Data Centers to AI Innovation Lab to Building Unbreakable Teams [2024 Houston Live Podcast Tour]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Sindhu Menon, CIO & Executive Director of Universal Services, Harris County

Robyn Doughtie, CIO, Fort Bend County

Misty Witmer, CIO, Galveston County

Mani Nagothu, Field CISO, SentinelOne

What You’ll Learn:

How Harris County's innovation lab is testing AI and emerging technologies while building nimble, resident-centric, and resilient operations

Why Fort Bend County successfully processed 30,000 ServiceNow tickets while reducing active projects from 200 to 86 through strategic prioritization

Galveston County's approach to coastal resilience, including data center failover systems and business continuity planning for hurricane seasons

The strategic evolution of cybersecurity leadership from technical expertise to enterprise risk management integration

How county CIOs are building the next generation through customer experience academies, with one leader surprising her team with new leadership training objectives

Timestamps

(01:00) Meet the Texas County Women: 6M+ Residents Served

(03:00) Building Nimble, Resident-Centric Organizations During Transformation

(07:00) Strategic Leadership Team Development: CTO, Justice Technology Leaders

(09:00) From Pennsylvania to Texas Coast: Modernization in Hurricane Territory

(12:00) ServiceNow and Workday Implementation: Balancing Resources and Priorities

(14:00) Data Center Flooding Lessons: "Basements in Houston Area, Not a Good Idea"

(17:00) Emergency Preparedness: Raleigh vs Houston Regional Differences

(20:00) Coastal Resilience: Building Continuity Systems That Never Go Offline

(26:00) Digital Equity and Broadband: Beyond Infrastructure to Digital Literacy

(30:00) Court System Modernization: Business Intelligence Transforming Resident Services

(36:00) Lifting Teams Up: Leadership Development and Internal Promotion Strategies

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #207: Bringing Soldiers Home to Building the Digital Identity with Blake Hall, Founder & CEO, ID.me 207 207 #207: Bringing Soldiers Home to Building the Digital Identity with Blake Hall, Founder & CEO, ID.me full substack:post:167596195 https://share.transistor.fm/s/a600ace4 #207: Bringing Soldiers Home to Building the Digital Identity with Blake Hall, Founder & CEO, ID.me

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Blake Hall, Founder & CEO, ID.me

What You’ll Learn:

How Blake's grandfather earned a Bronze Star with Valor at Anzio and established three leadership rules that shaped three generations of soldiers

Why Roy, an Iraqi interpreter, became a life-changing mission that demonstrated the true meaning of bringing everyone home

How ID.me is building the identity layer for the internet with a digital wallet that puts consumers in control of their data

The four immutable character traits Blake screens for: optimism, kindness over niceness, fight-or-flight control, and zero tolerance for jerks

Strategic fundraising lessons from raising over $100 million while maintaining company control and avoiding liquidation preference traps

Timestamps

(01:00) Military Heritage: Three Generations of Soldiers from WWII to Iraq

(02:00) Grandfather's Bronze Star: Saving His Unit at Anzio Against Nazi Machine Guns

(04:00) The Three Family Rules: Humility, Hard Assignments, and Leadership Lessons

(05:00) Roy's Story: Meeting the Iraqi Interpreter Who Looked Like a "Water Boy"

(07:00) Combat Reality: 19 of 22 Interpreters Executed Over 24 Months

(08:00) The Promise: "I'm Going to Bring All My Guys Home"

(13:00) Combat to Civilian: "Where Do I Go on Friday to Hang Out?"

(14:00) ID.me's Mission: Building the Identity Layer for the Internet

(15:00) Digital Wallets Beyond Payments: Privacy Filters and Never Do Same Thing Twice

(21:00) Core Value #1: "Don't Be a Jerk" - Zero Tolerance Policy

(22:00) Core Value #2: "Kind vs. Nice" - Truth-Telling Over People-Pleasing

(23:00) Core Value #3: "No Pessimists" - The Apollo 13 Mindset

(25:00) Hiring Strategy: Screening for Immutable Character Traits First

(27:00) Duke Basketball Example: Coach K's "We're Gonna Win" Leadership

(31:00) Fundraising Timing: Running Experiments Before Raising Capital

(34:00) Paul Graham's Wisdom: "Love from Few vs. Lukewarm from Many"

(36:00) Founding Team Dynamics: Complementary Skills and Vesting Agreements

(39:00) Strategic Investors: USAA Partnership Without Control Strings

(40:00) Crossover Funds: Viking Global's $100M+ Rounds Without Board Control

(42:00) The Four Business Questions: Size, Frequency, Price, and Moats

(45:00) Book Recommendations: Military Leadership to Tech Innovation

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #207: Bringing Soldiers Home to Building the Digital Identity with Blake Hall, Founder & CEO, ID.me

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Blake Hall, Founder & CEO, ID.me

What You’ll Learn:

How Blake's grandfather earned a Bronze Star with Valor at Anzio and established three leadership rules that shaped three generations of soldiers

Why Roy, an Iraqi interpreter, became a life-changing mission that demonstrated the true meaning of bringing everyone home

How ID.me is building the identity layer for the internet with a digital wallet that puts consumers in control of their data

The four immutable character traits Blake screens for: optimism, kindness over niceness, fight-or-flight control, and zero tolerance for jerks

Strategic fundraising lessons from raising over $100 million while maintaining company control and avoiding liquidation preference traps

Timestamps

(01:00) Military Heritage: Three Generations of Soldiers from WWII to Iraq

(02:00) Grandfather's Bronze Star: Saving His Unit at Anzio Against Nazi Machine Guns

(04:00) The Three Family Rules: Humility, Hard Assignments, and Leadership Lessons

(05:00) Roy's Story: Meeting the Iraqi Interpreter Who Looked Like a "Water Boy"

(07:00) Combat Reality: 19 of 22 Interpreters Executed Over 24 Months

(08:00) The Promise: "I'm Going to Bring All My Guys Home"

(13:00) Combat to Civilian: "Where Do I Go on Friday to Hang Out?"

(14:00) ID.me's Mission: Building the Identity Layer for the Internet

(15:00) Digital Wallets Beyond Payments: Privacy Filters and Never Do Same Thing Twice

(21:00) Core Value #1: "Don't Be a Jerk" - Zero Tolerance Policy

(22:00) Core Value #2: "Kind vs. Nice" - Truth-Telling Over People-Pleasing

(23:00) Core Value #3: "No Pessimists" - The Apollo 13 Mindset

(25:00) Hiring Strategy: Screening for Immutable Character Traits First

(27:00) Duke Basketball Example: Coach K's "We're Gonna Win" Leadership

(31:00) Fundraising Timing: Running Experiments Before Raising Capital

(34:00) Paul Graham's Wisdom: "Love from Few vs. Lukewarm from Many"

(36:00) Founding Team Dynamics: Complementary Skills and Vesting Agreements

(39:00) Strategic Investors: USAA Partnership Without Control Strings

(40:00) Crossover Funds: Viking Global's $100M+ Rounds Without Board Control

(42:00) The Four Business Questions: Size, Frequency, Price, and Moats

(45:00) Book Recommendations: Military Leadership to Tech Innovation

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Sat, 05 Jul 2025 10:02:58 -0700 Joe Toste Joe Toste 3073 #207: Bringing Soldiers Home to Building the Digital Identity with Blake Hall, Founder & CEO, ID.me

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Blake Hall, Founder & CEO, ID.me

What You’ll Learn:

How Blake's grandfather earned a Bronze Star with Valor at Anzio and established three leadership rules that shaped three generations of soldiers

Why Roy, an Iraqi interpreter, became a life-changing mission that demonstrated the true meaning of bringing everyone home

How ID.me is building the identity layer for the internet with a digital wallet that puts consumers in control of their data

The four immutable character traits Blake screens for: optimism, kindness over niceness, fight-or-flight control, and zero tolerance for jerks

Strategic fundraising lessons from raising over $100 million while maintaining company control and avoiding liquidation preference traps

Timestamps

(01:00) Military Heritage: Three Generations of Soldiers from WWII to Iraq

(02:00) Grandfather's Bronze Star: Saving His Unit at Anzio Against Nazi Machine Guns

(04:00) The Three Family Rules: Humility, Hard Assignments, and Leadership Lessons

(05:00) Roy's Story: Meeting the Iraqi Interpreter Who Looked Like a "Water Boy"

(07:00) Combat Reality: 19 of 22 Interpreters Executed Over 24 Months

(08:00) The Promise: "I'm Going to Bring All My Guys Home"

(13:00) Combat to Civilian: "Where Do I Go on Friday to Hang Out?"

(14:00) ID.me's Mission: Building the Identity Layer for the Internet

(15:00) Digital Wallets Beyond Payments: Privacy Filters and Never Do Same Thing Twice

(21:00) Core Value #1: "Don't Be a Jerk" - Zero Tolerance Policy

(22:00) Core Value #2: "Kind vs. Nice" - Truth-Telling Over People-Pleasing

(23:00) Core Value #3: "No Pessimists" - The Apollo 13 Mindset

(25:00) Hiring Strategy: Screening for Immutable Character Traits First

(27:00) Duke Basketball Example: Coach K's "We're Gonna Win" Leadership

(31:00) Fundraising Timing: Running Experiments Before Raising Capital

(34:00) Paul Graham's Wisdom: "Love from Few vs. Lukewarm from Many"

(36:00) Founding Team Dynamics: Complementary Skills and Vesting Agreements

(39:00) Strategic Investors: USAA Partnership Without Control Strings

(40:00) Crossover Funds: Viking Global's $100M+ Rounds Without Board Control

(42:00) The Four Business Questions: Size, Frequency, Price, and Moats

(45:00) Book Recommendations: Military Leadership to Tech Innovation

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #206: Heavy is the Head that Wears the Crown - Navy SEAL to Extreme Ownership 209 209 #206: Heavy is the Head that Wears the Crown - Navy SEAL to Extreme Ownership full substack:post:167533437 https://share.transistor.fm/s/f14ecaac #206: Heavy is the Head that Wears the Crown - Navy SEAL to Extreme Ownership

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

JP Dinnell, former U.S. Navy SEAL, Leadership Instructor, Speaker, and Strategic Advisor, Echelon Front

What You’ll Learn:

How JP went from being served divorce papers on his anniversary to rebuilding his marriage using extreme ownership principles

Why Task Unit Bruiser became the most highly decorated special operations unit of the Iraq War by putting team first

The dangerous transition trap that destroys military veterans (and how to avoid it by establishing a clear new mission)

JP's daily "war against complacency" strategy that protects your marriage, business, and health from gradual decay

The 3 pillars of elite mastery that took JP from Delta Platoon sniper to Echelon Front leadership instructor

Timestamps

(03:12) JP's SEAL Team Background and Combat Experience

(07:55) The Dark Transition: When Everything Falls Apart

(11:00) Driving Ownership: Lessons from Ramadi Combat Operations

(17:00) Extreme Ownership: The Path Out of Dark Places

(22:00) Entrepreneurship as the Ultimate Reality Check

(25:00) Declaring War on Complacency Every Single Day

(31:00) Humility: The #1 Trait of Combat-Effective Leaders

(38:00) Three Pillars of Elite Mastery: Discipline, Patience, Dedication

(42:00) Echelon Front's FTX: Real-Time Leadership Under Pressure

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #206: Heavy is the Head that Wears the Crown - Navy SEAL to Extreme Ownership

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

JP Dinnell, former U.S. Navy SEAL, Leadership Instructor, Speaker, and Strategic Advisor, Echelon Front

What You’ll Learn:

How JP went from being served divorce papers on his anniversary to rebuilding his marriage using extreme ownership principles

Why Task Unit Bruiser became the most highly decorated special operations unit of the Iraq War by putting team first

The dangerous transition trap that destroys military veterans (and how to avoid it by establishing a clear new mission)

JP's daily "war against complacency" strategy that protects your marriage, business, and health from gradual decay

The 3 pillars of elite mastery that took JP from Delta Platoon sniper to Echelon Front leadership instructor

Timestamps

(03:12) JP's SEAL Team Background and Combat Experience

(07:55) The Dark Transition: When Everything Falls Apart

(11:00) Driving Ownership: Lessons from Ramadi Combat Operations

(17:00) Extreme Ownership: The Path Out of Dark Places

(22:00) Entrepreneurship as the Ultimate Reality Check

(25:00) Declaring War on Complacency Every Single Day

(31:00) Humility: The #1 Trait of Combat-Effective Leaders

(38:00) Three Pillars of Elite Mastery: Discipline, Patience, Dedication

(42:00) Echelon Front's FTX: Real-Time Leadership Under Pressure

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Fri, 04 Jul 2025 09:24:09 -0700 Joe Toste Joe Toste 2951 #206: Heavy is the Head that Wears the Crown - Navy SEAL to Extreme Ownership

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

JP Dinnell, former U.S. Navy SEAL, Leadership Instructor, Speaker, and Strategic Advisor, Echelon Front

What You’ll Learn:

How JP went from being served divorce papers on his anniversary to rebuilding his marriage using extreme ownership principles

Why Task Unit Bruiser became the most highly decorated special operations unit of the Iraq War by putting team first

The dangerous transition trap that destroys military veterans (and how to avoid it by establishing a clear new mission)

JP's daily "war against complacency" strategy that protects your marriage, business, and health from gradual decay

The 3 pillars of elite mastery that took JP from Delta Platoon sniper to Echelon Front leadership instructor

Timestamps

(03:12) JP's SEAL Team Background and Combat Experience

(07:55) The Dark Transition: When Everything Falls Apart

(11:00) Driving Ownership: Lessons from Ramadi Combat Operations

(17:00) Extreme Ownership: The Path Out of Dark Places

(22:00) Entrepreneurship as the Ultimate Reality Check

(25:00) Declaring War on Complacency Every Single Day

(31:00) Humility: The #1 Trait of Combat-Effective Leaders

(38:00) Three Pillars of Elite Mastery: Discipline, Patience, Dedication

(42:00) Echelon Front's FTX: Real-Time Leadership Under Pressure

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #205: From Hurricane Harvey to Beryl: Houston's "One Family" Emergency Response [Houston 2024] 205 205 #205: From Hurricane Harvey to Beryl: Houston's "One Family" Emergency Response [Houston 2024] full substack:post:167205773 https://share.transistor.fm/s/491ec4f8 #205: From Hurricane Harvey to Beryl: Houston's "One Family" Emergency Response [2024 Houston Live Podcast Tour]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Summer Xiao, Deputy CIO - EAS/PMO, City of Houston

Jane Wu, Deputy Director - Data Privacy & Business Operations Management, City of Houston

Bert Quarfordt, Deputy Chief Information Officer (DCIO) - IT Infrastructure, City of Houston

What You’ll Learn:

How Houston's IT team evolved emergency response protocols through nine federally declared disasters, building bench strength after losing key expertise

Why pre-positioned contracts and vendor partnerships are critical for rapid emergency deployment without compromising standards or security

How Hurricane Beryl knocked out power to 350+ city locations serving 2.6 million residents and the specific recovery strategies used

The "one family approach" that transforms team culture through initiatives like Summer's snack cart and cross-departmental collaboration

Why cloud-first infrastructure strategies provide essential resilience when local data centers fail during natural disasters

Timestamps

(03:00) 9 Federal Disasters: Building Emergency Response Bench Strength

(08:00) Hurricane Beryl: 350+ Locations Lost Power, 2.6M Residents Affected

(12:00) Tier One Response: From Prep to Recovery Operations

(17:00) 311 Crisis: Data Center Meltdown During Emergency Response

(25:00) Keeping 911 Systems Operational When Infrastructure Fails

(31:00) The "One Family Approach": Crisis Collaboration That Actually Works

(34:00) Summer Snacks: Building Team Culture Through Food and Connection

(40:00) AI and Cloud-First: Future-Proofing Against Climate Disasters

(45:00) Crisis Leadership Lessons for Public Sector CXOs

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #205: From Hurricane Harvey to Beryl: Houston's "One Family" Emergency Response [2024 Houston Live Podcast Tour]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Summer Xiao, Deputy CIO - EAS/PMO, City of Houston

Jane Wu, Deputy Director - Data Privacy & Business Operations Management, City of Houston

Bert Quarfordt, Deputy Chief Information Officer (DCIO) - IT Infrastructure, City of Houston

What You’ll Learn:

How Houston's IT team evolved emergency response protocols through nine federally declared disasters, building bench strength after losing key expertise

Why pre-positioned contracts and vendor partnerships are critical for rapid emergency deployment without compromising standards or security

How Hurricane Beryl knocked out power to 350+ city locations serving 2.6 million residents and the specific recovery strategies used

The "one family approach" that transforms team culture through initiatives like Summer's snack cart and cross-departmental collaboration

Why cloud-first infrastructure strategies provide essential resilience when local data centers fail during natural disasters

Timestamps

(03:00) 9 Federal Disasters: Building Emergency Response Bench Strength

(08:00) Hurricane Beryl: 350+ Locations Lost Power, 2.6M Residents Affected

(12:00) Tier One Response: From Prep to Recovery Operations

(17:00) 311 Crisis: Data Center Meltdown During Emergency Response

(25:00) Keeping 911 Systems Operational When Infrastructure Fails

(31:00) The "One Family Approach": Crisis Collaboration That Actually Works

(34:00) Summer Snacks: Building Team Culture Through Food and Connection

(40:00) AI and Cloud-First: Future-Proofing Against Climate Disasters

(45:00) Crisis Leadership Lessons for Public Sector CXOs

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Mon, 30 Jun 2025 20:07:46 -0700 Joe Toste Joe Toste 2889 #205: From Hurricane Harvey to Beryl: Houston's "One Family" Emergency Response [2024 Houston Live Podcast Tour]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Summer Xiao, Deputy CIO - EAS/PMO, City of Houston

Jane Wu, Deputy Director - Data Privacy & Business Operations Management, City of Houston

Bert Quarfordt, Deputy Chief Information Officer (DCIO) - IT Infrastructure, City of Houston

What You’ll Learn:

How Houston's IT team evolved emergency response protocols through nine federally declared disasters, building bench strength after losing key expertise

Why pre-positioned contracts and vendor partnerships are critical for rapid emergency deployment without compromising standards or security

How Hurricane Beryl knocked out power to 350+ city locations serving 2.6 million residents and the specific recovery strategies used

The "one family approach" that transforms team culture through initiatives like Summer's snack cart and cross-departmental collaboration

Why cloud-first infrastructure strategies provide essential resilience when local data centers fail during natural disasters

Timestamps

(03:00) 9 Federal Disasters: Building Emergency Response Bench Strength

(08:00) Hurricane Beryl: 350+ Locations Lost Power, 2.6M Residents Affected

(12:00) Tier One Response: From Prep to Recovery Operations

(17:00) 311 Crisis: Data Center Meltdown During Emergency Response

(25:00) Keeping 911 Systems Operational When Infrastructure Fails

(31:00) The "One Family Approach": Crisis Collaboration That Actually Works

(34:00) Summer Snacks: Building Team Culture Through Food and Connection

(40:00) AI and Cloud-First: Future-Proofing Against Climate Disasters

(45:00) Crisis Leadership Lessons for Public Sector CXOs

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #204: Why Texas DMV Chose $6M in Planning Over $150M (Plus TDLR's 25-Program Modernization) 204 204 #204: Why Texas DMV Chose $6M in Planning Over $150M (Plus TDLR's 25-Program Modernization) full substack:post:166827784 https://share.transistor.fm/s/eb8375fa #204: Why Texas DMV Chose $6M in Planning Over $150M (Plus TDLR's 25-Program Modernization) [Houston 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Wendy Barron, CIO, Texas Department of Motor Vehicles (DMV)

Courtney Arbour, Executive Director, Texas Department of Licensing and Regulation (TDLR)

What You’ll Learn:

How choosing $6 million in planning funds over $150 million in immediate funding can lead to better modernization outcomes at Texas DMV

The strategic approach to consolidating 25+ programs and 8 legacy licensing systems at TDLR into a unified platform

How Texas DMV interfaces with 254 counties through 500+ Tax Assessor Collector offices and plans to streamline manual processes using RPA

The innovative use of regulatory authority to combat human trafficking through emergency facility closures and cross-agency data sharing

Why building relationships with vendor communities and stakeholder feedback loops drives successful transformation in government

Timestamps

(03:00) Why Licensing is Workforce Development: Career Transition Strategy

(05:00) $6M vs $150M: How DMV Chose Planning Over Quick Implementation

(08:00) 25+ Programs, 8 Legacy Systems: TDLR's Consolidation Strategy

(11:00) Solving the "Page 10 Error": RPA for 500+ County Tax Offices

(16:00) 35 Facilities Closed: Using Tech Authority to Combat Human Trafficking

(18:00) Multi-State CIO Networks: Learning from Florida, California, Arizona

(21:00) Innovation Sources: Vendor Partnerships and Stakeholder Feedback Loops

(25:00) 2025 Execution Plan: Balancing Quick Wins with Long-Term Vision

(27:00) New York's Planning Failures: Expensive Lessons for Texas Modernization

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #204: Why Texas DMV Chose $6M in Planning Over $150M (Plus TDLR's 25-Program Modernization) [Houston 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Wendy Barron, CIO, Texas Department of Motor Vehicles (DMV)

Courtney Arbour, Executive Director, Texas Department of Licensing and Regulation (TDLR)

What You’ll Learn:

How choosing $6 million in planning funds over $150 million in immediate funding can lead to better modernization outcomes at Texas DMV

The strategic approach to consolidating 25+ programs and 8 legacy licensing systems at TDLR into a unified platform

How Texas DMV interfaces with 254 counties through 500+ Tax Assessor Collector offices and plans to streamline manual processes using RPA

The innovative use of regulatory authority to combat human trafficking through emergency facility closures and cross-agency data sharing

Why building relationships with vendor communities and stakeholder feedback loops drives successful transformation in government

Timestamps

(03:00) Why Licensing is Workforce Development: Career Transition Strategy

(05:00) $6M vs $150M: How DMV Chose Planning Over Quick Implementation

(08:00) 25+ Programs, 8 Legacy Systems: TDLR's Consolidation Strategy

(11:00) Solving the "Page 10 Error": RPA for 500+ County Tax Offices

(16:00) 35 Facilities Closed: Using Tech Authority to Combat Human Trafficking

(18:00) Multi-State CIO Networks: Learning from Florida, California, Arizona

(21:00) Innovation Sources: Vendor Partnerships and Stakeholder Feedback Loops

(25:00) 2025 Execution Plan: Balancing Quick Wins with Long-Term Vision

(27:00) New York's Planning Failures: Expensive Lessons for Texas Modernization

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Thu, 26 Jun 2025 22:42:12 -0700 Joe Toste Joe Toste 2068 #204: Why Texas DMV Chose $6M in Planning Over $150M (Plus TDLR's 25-Program Modernization) [Houston 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Wendy Barron, CIO, Texas Department of Motor Vehicles (DMV)

Courtney Arbour, Executive Director, Texas Department of Licensing and Regulation (TDLR)

What You’ll Learn:

How choosing $6 million in planning funds over $150 million in immediate funding can lead to better modernization outcomes at Texas DMV

The strategic approach to consolidating 25+ programs and 8 legacy licensing systems at TDLR into a unified platform

How Texas DMV interfaces with 254 counties through 500+ Tax Assessor Collector offices and plans to streamline manual processes using RPA

The innovative use of regulatory authority to combat human trafficking through emergency facility closures and cross-agency data sharing

Why building relationships with vendor communities and stakeholder feedback loops drives successful transformation in government

Timestamps

(03:00) Why Licensing is Workforce Development: Career Transition Strategy

(05:00) $6M vs $150M: How DMV Chose Planning Over Quick Implementation

(08:00) 25+ Programs, 8 Legacy Systems: TDLR's Consolidation Strategy

(11:00) Solving the "Page 10 Error": RPA for 500+ County Tax Offices

(16:00) 35 Facilities Closed: Using Tech Authority to Combat Human Trafficking

(18:00) Multi-State CIO Networks: Learning from Florida, California, Arizona

(21:00) Innovation Sources: Vendor Partnerships and Stakeholder Feedback Loops

(25:00) 2025 Execution Plan: Balancing Quick Wins with Long-Term Vision

(27:00) New York's Planning Failures: Expensive Lessons for Texas Modernization

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #203: UHCL's 6-Week Leadership Pivot + AI Student Concierge + NASA Innovation Culture [Houston 2024] 203 203 #203: UHCL's 6-Week Leadership Pivot + AI Student Concierge + NASA Innovation Culture [Houston 2024] full substack:post:166207042 https://share.transistor.fm/s/83bfceb9 #203: UHCL's 6-Week Leadership Pivot + AI Student Concierge + NASA Innovation Culture [Houston 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Dr. LeeBrian Gaskins, Senior Associate Vice President of IT/CIO at University of Houston-Clear Lake

What You’ll Learn:

- 6-week crisis leadership insights: How Dr. Gaskins built team trust and executed digital transformation during COVID with a brand-new team

- AI concierge vision for higher ed: Real-world use cases for student support systems that access enterprise data and provide personalized recommendations

- NASA's cultural influence on tech strategy: How space program values of exploration and resilience shape innovation approaches in higher education

- Email security culture building: Lessons from achieving 96-97% spam filtering while shifting user behavior from "fix later" to "safety first"

- Collaboration as "magnifier and multiplier": Why Texas higher ed leaders prioritize peer networking and mentorship for amplified problem-solving

Timestamps

00:34 - Introduction and NASA Memorabilia Space Tour

01:00 - Dr. Gaskins' Journey: West Virginia to NASA's Backyard

03:00 - Childhood Space Dreams Driving Technology Innovation

05:00 - International Business Background and Cross-Border Tech

08:00 - Texas Higher Ed Collaboration Networks and Mentorship

11:00 - Collaboration as a "Magnifier and Multiplier" Strategy

13:00 - NASA's Cultural Influence on STEM and Resilience

17:00 - 6-Week COVID Crisis Leadership with New Team

23:00 - Human-Centric Tech: Internet Access and TTY Device Stories

28:00 - AI in Higher Ed: Ethics, Policy, and Student Experience

34:00 - AI Concierge Vision: Enterprise Data and Student Support

41:00 - Email Security Culture: 96-97% Spam Filtering Success

45:00 - EDUCAUSE Takeaways and Cross-Pollination Benefits

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #203: UHCL's 6-Week Leadership Pivot + AI Student Concierge + NASA Innovation Culture [Houston 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Dr. LeeBrian Gaskins, Senior Associate Vice President of IT/CIO at University of Houston-Clear Lake

What You’ll Learn:

- 6-week crisis leadership insights: How Dr. Gaskins built team trust and executed digital transformation during COVID with a brand-new team

- AI concierge vision for higher ed: Real-world use cases for student support systems that access enterprise data and provide personalized recommendations

- NASA's cultural influence on tech strategy: How space program values of exploration and resilience shape innovation approaches in higher education

- Email security culture building: Lessons from achieving 96-97% spam filtering while shifting user behavior from "fix later" to "safety first"

- Collaboration as "magnifier and multiplier": Why Texas higher ed leaders prioritize peer networking and mentorship for amplified problem-solving

Timestamps

00:34 - Introduction and NASA Memorabilia Space Tour

01:00 - Dr. Gaskins' Journey: West Virginia to NASA's Backyard

03:00 - Childhood Space Dreams Driving Technology Innovation

05:00 - International Business Background and Cross-Border Tech

08:00 - Texas Higher Ed Collaboration Networks and Mentorship

11:00 - Collaboration as a "Magnifier and Multiplier" Strategy

13:00 - NASA's Cultural Influence on STEM and Resilience

17:00 - 6-Week COVID Crisis Leadership with New Team

23:00 - Human-Centric Tech: Internet Access and TTY Device Stories

28:00 - AI in Higher Ed: Ethics, Policy, and Student Experience

34:00 - AI Concierge Vision: Enterprise Data and Student Support

41:00 - Email Security Culture: 96-97% Spam Filtering Success

45:00 - EDUCAUSE Takeaways and Cross-Pollination Benefits

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 17 Jun 2025 22:20:47 -0700 Joe Toste Joe Toste 2865 #203: UHCL's 6-Week Leadership Pivot + AI Student Concierge + NASA Innovation Culture [Houston 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Dr. LeeBrian Gaskins, Senior Associate Vice President of IT/CIO at University of Houston-Clear Lake

What You’ll Learn:

- 6-week crisis leadership insights: How Dr. Gaskins built team trust and executed digital transformation during COVID with a brand-new team

- AI concierge vision for higher ed: Real-world use cases for student support systems that access enterprise data and provide personalized recommendations

- NASA's cultural influence on tech strategy: How space program values of exploration and resilience shape innovation approaches in higher education

- Email security culture building: Lessons from achieving 96-97% spam filtering while shifting user behavior from "fix later" to "safety first"

- Collaboration as "magnifier and multiplier": Why Texas higher ed leaders prioritize peer networking and mentorship for amplified problem-solving

Timestamps

00:34 - Introduction and NASA Memorabilia Space Tour

01:00 - Dr. Gaskins' Journey: West Virginia to NASA's Backyard

03:00 - Childhood Space Dreams Driving Technology Innovation

05:00 - International Business Background and Cross-Border Tech

08:00 - Texas Higher Ed Collaboration Networks and Mentorship

11:00 - Collaboration as a "Magnifier and Multiplier" Strategy

13:00 - NASA's Cultural Influence on STEM and Resilience

17:00 - 6-Week COVID Crisis Leadership with New Team

23:00 - Human-Centric Tech: Internet Access and TTY Device Stories

28:00 - AI in Higher Ed: Ethics, Policy, and Student Experience

34:00 - AI Concierge Vision: Enterprise Data and Student Support

41:00 - Email Security Culture: 96-97% Spam Filtering Success

45:00 - EDUCAUSE Takeaways and Cross-Pollination Benefits

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #202: UTSA's Bold Careers 85+ Student Program + UCLA's 2028 Olympics Campus Transformation [EDUCAUSE 2024] 202 202 #202: UTSA's Bold Careers 85+ Student Program + UCLA's 2028 Olympics Campus Transformation [EDUCAUSE 2024] full substack:post:164044097 https://share.transistor.fm/s/93036780 #202: UTSA's Bold Careers 85+ Student Program + UCLA's 2028 Olympics Campus Transformation [EDUCAUSE 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Dr. Vanessa Kenon, Associate VP for Technology Compliance and Community Engagement, University of Texas at San Antonio (UTSA)

Dr. Joe Way, Executive Director of Digital Spaces, University of California, Los Angeles (UCLA)

What You’ll Learn:

How UTSA's Bold Careers program expanded to serve over 85 students through partnerships with Rackspace, Dell Technologies, and DoD contractors

Why eSports is a multi-billion dollar industry creating new career pathways for students beyond traditional gaming roles

UCLA's strategic preparation to serve as Olympic Village for the 2028 Olympics while increasing enrollment by 20-25%

The importance of creating frictionless campus experiences that integrate technology across dorms, classrooms, and events

How digital twins of campus spaces can optimize resources, improve sustainability, and transform the educational experience

Timestamps

(02:24) UTSA's Bold Careers: Expanding to 85+ Students with Industry Partners

(05:00) UCLA's Digital Transformation and Olympic Village Preparation

(07:58) Student Success Stories: Building Experience and Careers

(11:11) "Students Are Their Own Brand": The Modern Education Model

(14:22) eSports as a Multi-Billion Dollar Career Pathway

(17:47) UCLA's Vision: Creating a Frictionless Campus Experience

(20:59) Digital Twin Campus: Optimizing Resources and Sustainability

(28:59) Meeting Students Where They Are: The Future of Learning

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #202: UTSA's Bold Careers 85+ Student Program + UCLA's 2028 Olympics Campus Transformation [EDUCAUSE 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Dr. Vanessa Kenon, Associate VP for Technology Compliance and Community Engagement, University of Texas at San Antonio (UTSA)

Dr. Joe Way, Executive Director of Digital Spaces, University of California, Los Angeles (UCLA)

What You’ll Learn:

How UTSA's Bold Careers program expanded to serve over 85 students through partnerships with Rackspace, Dell Technologies, and DoD contractors

Why eSports is a multi-billion dollar industry creating new career pathways for students beyond traditional gaming roles

UCLA's strategic preparation to serve as Olympic Village for the 2028 Olympics while increasing enrollment by 20-25%

The importance of creating frictionless campus experiences that integrate technology across dorms, classrooms, and events

How digital twins of campus spaces can optimize resources, improve sustainability, and transform the educational experience

Timestamps

(02:24) UTSA's Bold Careers: Expanding to 85+ Students with Industry Partners

(05:00) UCLA's Digital Transformation and Olympic Village Preparation

(07:58) Student Success Stories: Building Experience and Careers

(11:11) "Students Are Their Own Brand": The Modern Education Model

(14:22) eSports as a Multi-Billion Dollar Career Pathway

(17:47) UCLA's Vision: Creating a Frictionless Campus Experience

(20:59) Digital Twin Campus: Optimizing Resources and Sustainability

(28:59) Meeting Students Where They Are: The Future of Learning

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Fri, 06 Jun 2025 08:00:00 -0700 Joe Toste Joe Toste 1989 #202: UTSA's Bold Careers 85+ Student Program + UCLA's 2028 Olympics Campus Transformation [EDUCAUSE 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Dr. Vanessa Kenon, Associate VP for Technology Compliance and Community Engagement, University of Texas at San Antonio (UTSA)

Dr. Joe Way, Executive Director of Digital Spaces, University of California, Los Angeles (UCLA)

What You’ll Learn:

How UTSA's Bold Careers program expanded to serve over 85 students through partnerships with Rackspace, Dell Technologies, and DoD contractors

Why eSports is a multi-billion dollar industry creating new career pathways for students beyond traditional gaming roles

UCLA's strategic preparation to serve as Olympic Village for the 2028 Olympics while increasing enrollment by 20-25%

The importance of creating frictionless campus experiences that integrate technology across dorms, classrooms, and events

How digital twins of campus spaces can optimize resources, improve sustainability, and transform the educational experience

Timestamps

(02:24) UTSA's Bold Careers: Expanding to 85+ Students with Industry Partners

(05:00) UCLA's Digital Transformation and Olympic Village Preparation

(07:58) Student Success Stories: Building Experience and Careers

(11:11) "Students Are Their Own Brand": The Modern Education Model

(14:22) eSports as a Multi-Billion Dollar Career Pathway

(17:47) UCLA's Vision: Creating a Frictionless Campus Experience

(20:59) Digital Twin Campus: Optimizing Resources and Sustainability

(28:59) Meeting Students Where They Are: The Future of Learning

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #201: UHCL's NASA Partnership + UT System's Enterprise AI Strategy [EDUCAUSE 2024] 201 201 #201: UHCL's NASA Partnership + UT System's Enterprise AI Strategy [EDUCAUSE 2024] full substack:post:163450873 https://share.transistor.fm/s/b55d02cd #201: UHCL's NASA Partnership + UT System's Enterprise AI Strategy [EDUCAUSE 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

- Dr. LeeBrian Gaskins, Senior Associate Vice President of IT/CIO at University of Houston-Clear Lake

- William Huang, Deputy CIO, University of Texas System

What You’ll Learn:

Student-Centered Innovation in Higher Ed

UT System declared 2024 as "the year of the student," implementing the 25-year-old Archer Center Fellows program that brings 30-40 undergraduate, graduate, and medical students to Washington D.C. for leadership development

The UT System's 12-week summer internship program provides students with 9 hours weekly of professional development alongside functional work in IT, business, accounting, and legal areas

UHCL prioritizes graduate education growth through collaborative approaches with other Houston institutions, rejecting the "zero-sum game" mentality in student recruitment to create shared student success

Enterprise AI Implementation Strategy

UT Health Houston formalized a major partnership with OpenAI to provide advanced AI tools for medical students and clinical faculty, representing one of several mission-specific AI implementations

UT System has deployed a multi-node private AI cluster at their shared data center for all 14 institutions to develop business use cases, creating a secure on-premises AI environment

UHCL is developing 24/7 AI tutoring systems that help students identify knowledge gaps before exams and using AI analytics to mine historical student data for previously unrecognized improvement opportunities

Cross-Campus Collaboration Framework

The UT System achieves economies of scale by site-licensing Microsoft tools for all 256,000 students, faculty, staff and clinicians across its 14 institutions

UHCL collaborates with neighboring Houston campuses to create consistent experiences for faculty who teach across multiple institutions and share licensing resources

Regional partnerships between campuses with similar demographics (like Hispanic-serving institutions) enable targeted technology solutions for specific student populations

Space & AI Educational Innovation

UHCL was established through direct partnership with NASA, whose director requested graduate education facilities near the space center 50 years ago

The university houses NASA archives through the Space Act and maintains strong aerospace engineering and space exploration business programs

UT San Antonio and UT Health San Antonio jointly created one of the first programs combining a medical degree with a master's in AI, featuring three years of medical education, one year of AI focus, and a capstone integration year

Timestamps

01:37 - William Huang's background and DJ experience

02:00 - 2024: "The Year of the Student" and Archer Center Fellows

04:42 - Enterprise AI Strategy across UT System

07:58 - UHCL's AI Policy and Student Success Applications

10:53 - Balancing System-Wide Initiatives Across 14 UT Institutions

12:00 - Regional Collaboration Between Houston Area Campuses

16:24 - UHCL's NASA Connection and Aerospace Focus

19:25 - How AI Will Transform Digital Transformation

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #201: UHCL's NASA Partnership + UT System's Enterprise AI Strategy [EDUCAUSE 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

- Dr. LeeBrian Gaskins, Senior Associate Vice President of IT/CIO at University of Houston-Clear Lake

- William Huang, Deputy CIO, University of Texas System

What You’ll Learn:

Student-Centered Innovation in Higher Ed

UT System declared 2024 as "the year of the student," implementing the 25-year-old Archer Center Fellows program that brings 30-40 undergraduate, graduate, and medical students to Washington D.C. for leadership development

The UT System's 12-week summer internship program provides students with 9 hours weekly of professional development alongside functional work in IT, business, accounting, and legal areas

UHCL prioritizes graduate education growth through collaborative approaches with other Houston institutions, rejecting the "zero-sum game" mentality in student recruitment to create shared student success

Enterprise AI Implementation Strategy

UT Health Houston formalized a major partnership with OpenAI to provide advanced AI tools for medical students and clinical faculty, representing one of several mission-specific AI implementations

UT System has deployed a multi-node private AI cluster at their shared data center for all 14 institutions to develop business use cases, creating a secure on-premises AI environment

UHCL is developing 24/7 AI tutoring systems that help students identify knowledge gaps before exams and using AI analytics to mine historical student data for previously unrecognized improvement opportunities

Cross-Campus Collaboration Framework

The UT System achieves economies of scale by site-licensing Microsoft tools for all 256,000 students, faculty, staff and clinicians across its 14 institutions

UHCL collaborates with neighboring Houston campuses to create consistent experiences for faculty who teach across multiple institutions and share licensing resources

Regional partnerships between campuses with similar demographics (like Hispanic-serving institutions) enable targeted technology solutions for specific student populations

Space & AI Educational Innovation

UHCL was established through direct partnership with NASA, whose director requested graduate education facilities near the space center 50 years ago

The university houses NASA archives through the Space Act and maintains strong aerospace engineering and space exploration business programs

UT San Antonio and UT Health San Antonio jointly created one of the first programs combining a medical degree with a master's in AI, featuring three years of medical education, one year of AI focus, and a capstone integration year

Timestamps

01:37 - William Huang's background and DJ experience

02:00 - 2024: "The Year of the Student" and Archer Center Fellows

04:42 - Enterprise AI Strategy across UT System

07:58 - UHCL's AI Policy and Student Success Applications

10:53 - Balancing System-Wide Initiatives Across 14 UT Institutions

12:00 - Regional Collaboration Between Houston Area Campuses

16:24 - UHCL's NASA Connection and Aerospace Focus

19:25 - How AI Will Transform Digital Transformation

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Wed, 07 May 2025 05:56:00 -0700 Joe Toste Joe Toste 1573 #201: UHCL's NASA Partnership + UT System's Enterprise AI Strategy [EDUCAUSE 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

- Dr. LeeBrian Gaskins, Senior Associate Vice President of IT/CIO at University of Houston-Clear Lake

- William Huang, Deputy CIO, University of Texas System

What You’ll Learn:

Student-Centered Innovation in Higher Ed

UT System declared 2024 as "the year of the student," implementing the 25-year-old Archer Center Fellows program that brings 30-40 undergraduate, graduate, and medical students to Washington D.C. for leadership development

The UT System's 12-week summer internship program provides students with 9 hours weekly of professional development alongside functional work in IT, business, accounting, and legal areas

UHCL prioritizes graduate education growth through collaborative approaches with other Houston institutions, rejecting the "zero-sum game" mentality in student recruitment to create shared student success

Enterprise AI Implementation Strategy

UT Health Houston formalized a major partnership with OpenAI to provide advanced AI tools for medical students and clinical faculty, representing one of several mission-specific AI implementations

UT System has deployed a multi-node private AI cluster at their shared data center for all 14 institutions to develop business use cases, creating a secure on-premises AI environment

UHCL is developing 24/7 AI tutoring systems that help students identify knowledge gaps before exams and using AI analytics to mine historical student data for previously unrecognized improvement opportunities

Cross-Campus Collaboration Framework

The UT System achieves economies of scale by site-licensing Microsoft tools for all 256,000 students, faculty, staff and clinicians across its 14 institutions

UHCL collaborates with neighboring Houston campuses to create consistent experiences for faculty who teach across multiple institutions and share licensing resources

Regional partnerships between campuses with similar demographics (like Hispanic-serving institutions) enable targeted technology solutions for specific student populations

Space & AI Educational Innovation

UHCL was established through direct partnership with NASA, whose director requested graduate education facilities near the space center 50 years ago

The university houses NASA archives through the Space Act and maintains strong aerospace engineering and space exploration business programs

UT San Antonio and UT Health San Antonio jointly created one of the first programs combining a medical degree with a master's in AI, featuring three years of medical education, one year of AI focus, and a capstone integration year

Timestamps

01:37 - William Huang's background and DJ experience

02:00 - 2024: "The Year of the Student" and Archer Center Fellows

04:42 - Enterprise AI Strategy across UT System

07:58 - UHCL's AI Policy and Student Success Applications

10:53 - Balancing System-Wide Initiatives Across 14 UT Institutions

12:00 - Regional Collaboration Between Houston Area Campuses

16:24 - UHCL's NASA Connection and Aerospace Focus

19:25 - How AI Will Transform Digital Transformation

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #200: UCSB's Data-Driven AI Pilots + ASU's Multi-LLM Innovation Platform + Google's Higher Ed Partnerships [EDUCAUSE 2024] 200 200 #200: UCSB's Data-Driven AI Pilots + ASU's Multi-LLM Innovation Platform + Google's Higher Ed Partnerships [EDUCAUSE 2024] full substack:post:163450774 https://share.transistor.fm/s/65d32863 #200: UCSB's Data-Driven AI Pilots + ASU's Multi-LLM Innovation Platform + Google's Higher Ed Partnerships [EDUCAUSE 2024]

Featuring:

Josh Bright, CIO and Associate Vice Chancellor for IT at UC Santa Barbara (UCSB)

Kyle Bowen, Deputy CIO at Arizona State University (ASU)

Charles Elliott, Field CTO for Public Sector at Google

What You’ll Learn:

High-Impact AI Strategies

ASU's language learning: German professor developed a custom AI tool that breaks free from "arcane phrases like 'where is the library'" to enable personalized conversational practice that adapts to student interests and provides immediate feedback

UCSB's data-driven approach: Five strategic AI pilots generating concrete metrics to inform new leadership's investment decisions during chancellor transition, ensuring continuity of innovation

Google Cloud's Rapid Innovation Team delivers accelerated proof-of-concepts through enhanced user story collaboration, allowing universities to quickly transform ideas into working prototypes

Technology Infrastructure Innovations

ASU's "Create AI Platform" unifies multiple LLMs into a single environment where faculty, researchers and students can rapidly prototype solutions to real-world problems, creating an agile development ecosystem

Google's migration of Collaboratory to cloud infrastructure gives educational institutions both seamless collaboration features and enterprise-scale computing power for complex research workloads

UCSB's partnership with Goldstein yielded comprehensive consensus from 200+ stakeholders including 70+ faculty members, creating what Josh calls "a fantastic engagement" leading to unified campus IT direction

Transformative Leadership & Organizational Development

UCSB's immersive five-day on-site "conference" reconnected hybrid workers with campus mission after 5-year absence for some staff, yielding emotional breakthrough: "We didn't know we needed this"

UCSB's year-long MOR Associates Leadership Program builds shared language among senior IT leaders while requiring all central IT staff to achieve Yellow Belt certification in Lean Six Sigma

ASU's competitive AI Innovation Challenge framework creates structured experimentation that simultaneously explores possibilities and identifies governance issues: "It helps us put in place the kind of guidelines or processes to help mitigate them in the future"

Cross-Institutional Partnership Models

Google Cloud's advanced multimodal capabilities enable universities to process diverse inputs—"video, audio, geometry assignments, you name it"—creating richer educational experiences for students

ASU's operational success applying AI to incident communications demonstrates how technical teams can "translate and help communicate about what's happening in technology environments to provide better messaging, faster"

UCSB's campus-wide mentorship program connects IT professionals across organizational boundaries, currently in its second cohort and delivering "really fantastic outcomes, just helping people to see, partner with those who are a little further along the road"

Timestamps

(01:15) ASU's three-pillar AI strategy: Education/Community, Technology, Experimentation

(02:00) Real-world AI applications at ASU: German language learning and incident response

(03:00) UCSB's campus IT strategy development with 200+ stakeholders

(06:00) UCSB's Enterprise AI pilots for gathering implementation data

(08:00) Leadership development initiatives at UCSB

(12:30) ASU's AI Innovation Challenge framework

(15:00) UCSB's transformative five-day on-site experience for remote staff

(18:00) Leadership advice for technology leaders in Higher Ed

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #200: UCSB's Data-Driven AI Pilots + ASU's Multi-LLM Innovation Platform + Google's Higher Ed Partnerships [EDUCAUSE 2024]

Featuring:

Josh Bright, CIO and Associate Vice Chancellor for IT at UC Santa Barbara (UCSB)

Kyle Bowen, Deputy CIO at Arizona State University (ASU)

Charles Elliott, Field CTO for Public Sector at Google

What You’ll Learn:

High-Impact AI Strategies

ASU's language learning: German professor developed a custom AI tool that breaks free from "arcane phrases like 'where is the library'" to enable personalized conversational practice that adapts to student interests and provides immediate feedback

UCSB's data-driven approach: Five strategic AI pilots generating concrete metrics to inform new leadership's investment decisions during chancellor transition, ensuring continuity of innovation

Google Cloud's Rapid Innovation Team delivers accelerated proof-of-concepts through enhanced user story collaboration, allowing universities to quickly transform ideas into working prototypes

Technology Infrastructure Innovations

ASU's "Create AI Platform" unifies multiple LLMs into a single environment where faculty, researchers and students can rapidly prototype solutions to real-world problems, creating an agile development ecosystem

Google's migration of Collaboratory to cloud infrastructure gives educational institutions both seamless collaboration features and enterprise-scale computing power for complex research workloads

UCSB's partnership with Goldstein yielded comprehensive consensus from 200+ stakeholders including 70+ faculty members, creating what Josh calls "a fantastic engagement" leading to unified campus IT direction

Transformative Leadership & Organizational Development

UCSB's immersive five-day on-site "conference" reconnected hybrid workers with campus mission after 5-year absence for some staff, yielding emotional breakthrough: "We didn't know we needed this"

UCSB's year-long MOR Associates Leadership Program builds shared language among senior IT leaders while requiring all central IT staff to achieve Yellow Belt certification in Lean Six Sigma

ASU's competitive AI Innovation Challenge framework creates structured experimentation that simultaneously explores possibilities and identifies governance issues: "It helps us put in place the kind of guidelines or processes to help mitigate them in the future"

Cross-Institutional Partnership Models

Google Cloud's advanced multimodal capabilities enable universities to process diverse inputs—"video, audio, geometry assignments, you name it"—creating richer educational experiences for students

ASU's operational success applying AI to incident communications demonstrates how technical teams can "translate and help communicate about what's happening in technology environments to provide better messaging, faster"

UCSB's campus-wide mentorship program connects IT professionals across organizational boundaries, currently in its second cohort and delivering "really fantastic outcomes, just helping people to see, partner with those who are a little further along the road"

Timestamps

(01:15) ASU's three-pillar AI strategy: Education/Community, Technology, Experimentation

(02:00) Real-world AI applications at ASU: German language learning and incident response

(03:00) UCSB's campus IT strategy development with 200+ stakeholders

(06:00) UCSB's Enterprise AI pilots for gathering implementation data

(08:00) Leadership development initiatives at UCSB

(12:30) ASU's AI Innovation Challenge framework

(15:00) UCSB's transformative five-day on-site experience for remote staff

(18:00) Leadership advice for technology leaders in Higher Ed

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Thu, 01 May 2025 05:34:00 -0700 Joe Toste Joe Toste 1332 #200: UCSB's Data-Driven AI Pilots + ASU's Multi-LLM Innovation Platform + Google's Higher Ed Partnerships [EDUCAUSE 2024]

Featuring:

Josh Bright, CIO and Associate Vice Chancellor for IT at UC Santa Barbara (UCSB)

Kyle Bowen, Deputy CIO at Arizona State University (ASU)

Charles Elliott, Field CTO for Public Sector at Google

What You’ll Learn:

High-Impact AI Strategies

ASU's language learning: German professor developed a custom AI tool that breaks free from "arcane phrases like 'where is the library'" to enable personalized conversational practice that adapts to student interests and provides immediate feedback

UCSB's data-driven approach: Five strategic AI pilots generating concrete metrics to inform new leadership's investment decisions during chancellor transition, ensuring continuity of innovation

Google Cloud's Rapid Innovation Team delivers accelerated proof-of-concepts through enhanced user story collaboration, allowing universities to quickly transform ideas into working prototypes

Technology Infrastructure Innovations

ASU's "Create AI Platform" unifies multiple LLMs into a single environment where faculty, researchers and students can rapidly prototype solutions to real-world problems, creating an agile development ecosystem

Google's migration of Collaboratory to cloud infrastructure gives educational institutions both seamless collaboration features and enterprise-scale computing power for complex research workloads

UCSB's partnership with Goldstein yielded comprehensive consensus from 200+ stakeholders including 70+ faculty members, creating what Josh calls "a fantastic engagement" leading to unified campus IT direction

Transformative Leadership & Organizational Development

UCSB's immersive five-day on-site "conference" reconnected hybrid workers with campus mission after 5-year absence for some staff, yielding emotional breakthrough: "We didn't know we needed this"

UCSB's year-long MOR Associates Leadership Program builds shared language among senior IT leaders while requiring all central IT staff to achieve Yellow Belt certification in Lean Six Sigma

ASU's competitive AI Innovation Challenge framework creates structured experimentation that simultaneously explores possibilities and identifies governance issues: "It helps us put in place the kind of guidelines or processes to help mitigate them in the future"

Cross-Institutional Partnership Models

Google Cloud's advanced multimodal capabilities enable universities to process diverse inputs—"video, audio, geometry assignments, you name it"—creating richer educational experiences for students

ASU's operational success applying AI to incident communications demonstrates how technical teams can "translate and help communicate about what's happening in technology environments to provide better messaging, faster"

UCSB's campus-wide mentorship program connects IT professionals across organizational boundaries, currently in its second cohort and delivering "really fantastic outcomes, just helping people to see, partner with those who are a little further along the road"

Timestamps

(01:15) ASU's three-pillar AI strategy: Education/Community, Technology, Experimentation

(02:00) Real-world AI applications at ASU: German language learning and incident response

(03:00) UCSB's campus IT strategy development with 200+ stakeholders

(06:00) UCSB's Enterprise AI pilots for gathering implementation data

(08:00) Leadership development initiatives at UCSB

(12:30) ASU's AI Innovation Challenge framework

(15:00) UCSB's transformative five-day on-site experience for remote staff

(18:00) Leadership advice for technology leaders in Higher Ed

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #199: Securing Decentralized IT at UT-McCombs & Tanium's 'Whole of Education' Framework [EDUCAUSE 2024] 199 199 #199: Securing Decentralized IT at UT-McCombs & Tanium's 'Whole of Education' Framework [EDUCAUSE 2024] full substack:post:163450751 https://share.transistor.fm/s/4edc2816 #199: Securing Decentralized IT at UT-McCombs & Tanium's 'Whole of Education' Framework [EDUCAUSE 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

- Cory Wilburn, Chief Information Officer, Texas McCombs School of Business

- Doug Thompson, Chief Education Architect, Tanium

What You’ll Learn:

Leadership Insight: The Chief Alignment Officer

Cory Wilburn redefines the CIO role as "Chief Alignment Officer," focusing on ensuring everyone understands how they contribute to the organization's mission (I love this Cory!)

Creating a "culture of safety" forms the foundation for innovation - "if you're trying to move the ball forward and fall short, you're among friends, not in a 'gotcha' environment"

Building trust begins with personal connections - meet team members where they are (and not where you think they should be!)

The storytelling imperative - effective security leaders must communicate technical concepts to diverse audiences through compelling narratives

Higher Ed's Unique Security Challenge: Decentralized IT

Higher education operates as a "coalition of the unwilling" requiring consensus-building rather than top-down directives

The academic paradox: institutional openness creates security vulnerability - "everyone walks in with multiple devices and you add to it with classroom technology"

Balancing innovation with protection - "you always have to find that right balance of risk and innovation" based on data sensitivity and organizational context

The constant risk-reward calculation of patch management - "we're going to break this system with this patch, what's the trade-off?"

Tanium's Whole of Education Framework

Provides "AWACS-like visibility" across fragmented IT environments while respecting academic autonomy

Real-time endpoint management creates a "staff multiplier" effect, freeing IT professionals from routine maintenance

Success story: Winston Salem State University transformed staff culture through enhanced visibility, with employees now generating innovative solutions

Visibility without control - "we're not taking over their environment, we're simply looking so you know what your risk is"

The Evolving Threat Landscape

Sobering statistic: 80% of breaches stem from unpatched software vulnerabilities, with 80% of those preventable

COVID accelerated digital transformation - "in three months they had done exactly what I'd been trying to get them to do for years"

IoT explosion has increased endpoints by "magnitudes of hundreds over what it was just five years ago"

Education remains the primary defense - "at the end of the day, your biggest risk points are your users"

Timestamps

(03:03) New UT-McCombs building project

(03:49) The "Whole of Education" approach

(05:47) Winston Salem State success story

(07:02) Managing IT complexity today

(09:22) Open centers of innovation vs. cyber threats

(12:15) Real-time visibility for campus security

(15:20) The endpoint explosion across campus

(16:52) 80% of breaches from unpatched software

(23:35) Building trust as a new leader

(26:56) The "Chief Alignment Officer" leadership approach

(28:40) Reducing IT risk in decentralized environments

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive in...

]]> #199: Securing Decentralized IT at UT-McCombs & Tanium's 'Whole of Education' Framework [EDUCAUSE 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

- Cory Wilburn, Chief Information Officer, Texas McCombs School of Business

- Doug Thompson, Chief Education Architect, Tanium

What You’ll Learn:

Leadership Insight: The Chief Alignment Officer

Cory Wilburn redefines the CIO role as "Chief Alignment Officer," focusing on ensuring everyone understands how they contribute to the organization's mission (I love this Cory!)

Creating a "culture of safety" forms the foundation for innovation - "if you're trying to move the ball forward and fall short, you're among friends, not in a 'gotcha' environment"

Building trust begins with personal connections - meet team members where they are (and not where you think they should be!)

The storytelling imperative - effective security leaders must communicate technical concepts to diverse audiences through compelling narratives

Higher Ed's Unique Security Challenge: Decentralized IT

Higher education operates as a "coalition of the unwilling" requiring consensus-building rather than top-down directives

The academic paradox: institutional openness creates security vulnerability - "everyone walks in with multiple devices and you add to it with classroom technology"

Balancing innovation with protection - "you always have to find that right balance of risk and innovation" based on data sensitivity and organizational context

The constant risk-reward calculation of patch management - "we're going to break this system with this patch, what's the trade-off?"

Tanium's Whole of Education Framework

Provides "AWACS-like visibility" across fragmented IT environments while respecting academic autonomy

Real-time endpoint management creates a "staff multiplier" effect, freeing IT professionals from routine maintenance

Success story: Winston Salem State University transformed staff culture through enhanced visibility, with employees now generating innovative solutions

Visibility without control - "we're not taking over their environment, we're simply looking so you know what your risk is"

The Evolving Threat Landscape

Sobering statistic: 80% of breaches stem from unpatched software vulnerabilities, with 80% of those preventable

COVID accelerated digital transformation - "in three months they had done exactly what I'd been trying to get them to do for years"

IoT explosion has increased endpoints by "magnitudes of hundreds over what it was just five years ago"

Education remains the primary defense - "at the end of the day, your biggest risk points are your users"

Timestamps

(03:03) New UT-McCombs building project

(03:49) The "Whole of Education" approach

(05:47) Winston Salem State success story

(07:02) Managing IT complexity today

(09:22) Open centers of innovation vs. cyber threats

(12:15) Real-time visibility for campus security

(15:20) The endpoint explosion across campus

(16:52) 80% of breaches from unpatched software

(23:35) Building trust as a new leader

(26:56) The "Chief Alignment Officer" leadership approach

(28:40) Reducing IT risk in decentralized environments

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive in...

]]> Thu, 10 Apr 2025 05:14:00 -0700 Joe Toste Joe Toste 1933 #199: Securing Decentralized IT at UT-McCombs & Tanium's 'Whole of Education' Framework [EDUCAUSE 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

- Cory Wilburn, Chief Information Officer, Texas McCombs School of Business

- Doug Thompson, Chief Education Architect, Tanium

What You’ll Learn:

Leadership Insight: The Chief Alignment Officer

Cory Wilburn redefines the CIO role as "Chief Alignment Officer," focusing on ensuring everyone understands how they contribute to the organization's mission (I love this Cory!)

Creating a "culture of safety" forms the foundation for innovation - "if you're trying to move the ball forward and fall short, you're among friends, not in a 'gotcha' environment"

Building trust begins with personal connections - meet team members where they are (and not where you think they should be!)

The storytelling imperative - effective security leaders must communicate technical concepts to diverse audiences through compelling narratives

Higher Ed's Unique Security Challenge: Decentralized IT

Higher education operates as a "coalition of the unwilling" requiring consensus-building rather than top-down directives

The academic paradox: institutional openness creates security vulnerability - "everyone walks in with multiple devices and you add to it with classroom technology"

Balancing innovation with protection - "you always have to find that right balance of risk and innovation" based on data sensitivity and organizational context

The constant risk-reward calculation of patch management - "we're going to break this system with this patch, what's the trade-off?"

Tanium's Whole of Education Framework

Provides "AWACS-like visibility" across fragmented IT environments while respecting academic autonomy

Real-time endpoint management creates a "staff multiplier" effect, freeing IT professionals from routine maintenance

Success story: Winston Salem State University transformed staff culture through enhanced visibility, with employees now generating innovative solutions

Visibility without control - "we're not taking over their environment, we're simply looking so you know what your risk is"

The Evolving Threat Landscape

Sobering statistic: 80% of breaches stem from unpatched software vulnerabilities, with 80% of those preventable

COVID accelerated digital transformation - "in three months they had done exactly what I'd been trying to get them to do for years"

IoT explosion has increased endpoints by "magnitudes of hundreds over what it was just five years ago"

Education remains the primary defense - "at the end of the day, your biggest risk points are your users"

Timestamps

(03:03) New UT-McCombs building project

(03:49) The "Whole of Education" approach

(05:47) Winston Salem State success story

(07:02) Managing IT complexity today

(09:22) Open centers of innovation vs. cyber threats

(12:15) Real-time visibility for campus security

(15:20) The endpoint explosion across campus

(16:52) 80% of breaches from unpatched software

(23:35) Building trust as a new leader

(26:56) The "Chief Alignment Officer" leadership approach

(28:40) Reducing IT risk in decentralized environments

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive in...

]]> No #198: Saint Mary's Student-Run Help Desk + SolarWinds' 3X ROI Higher Ed Solutions [EDUCAUSE 2024] 198 198 #198: Saint Mary's Student-Run Help Desk + SolarWinds' 3X ROI Higher Ed Solutions [EDUCAUSE 2024] full substack:post:163450250 https://share.transistor.fm/s/cf0e08dc #198: Saint Mary's Student-Run Help Desk + SolarWinds' 3X ROI Higher Ed Solutions [EDUCAUSE 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Kathy Hausmann, Director of Digital Infrastructure and Support Services at Saint Mary's College

Tyler Horning, Senior Account Manager, Central Region, Public Sector, SolarWinds

What You’ll Learn:

Saint Mary's Student-Run IT Support Evolution

Discover how Saint Mary's College transformed from post-it note tracking to a sophisticated Web Help Desk system that resolves nearly 50% of tickets within one day

Explore their innovative two-tier support model: ResNet (student tech support) and Help Desk (faculty/staff support), both primarily staffed by students

Learn how this IT experience creates a powerful talent pipeline, with former student workers landing positions at Google, JPMorgan Chase, and other major companies

Comprehensive Student Training and Support Operations

Inside Saint Mary's multi-phase training program: 3½ days of focused instruction followed by immersive orientation weekend experience that covers "everything they'll see in an academic year"

How the FAQ feature creates invisible success stories by helping students solve problems independently without completing ticket submissions

The critical philosophy of teaching student staff it's "okay to say 'I don't know'" and escalate issues to supervisors

SolarWinds Partnership and Customized Solutions

How Web Help Desk's customization enables Saint Mary's to tailor experiences for different campus populations (including the "three strikes" system for students vs. automated reminders for faculty/staff)

Impressive ROI metrics across higher education: 51% of institutions report 1-2x investment return with 17% seeing 3x return, and some seeing value within just 5 days of implementation

The power of automated workflows, escalations, and knowledge base development in creating efficient support operations

Looking Beyond Technology

Why Kathy recommends IT support jobs for students across ALL disciplines: "Nursing majors learn troubleshooting, education majors gain classroom-relevant skills, philosophy majors can thrive"

Tyler's advice to students: "Absorb as much as you can, understand the broader organizational flow, and learn how to solve others' problems"

How Saint Mary's exemplifies higher education's common challenges (understaffing, budget constraints) while creating innovative solutions through student empowerment

Timestamps

(00:00:00) Intro

(00:00:58) Meet the innovators: SolarWinds and Saint Mary's College

(00:03:58) From Post-it notes to digital transformation

(00:05:05) Web Help Desk: The Spring 2014 revolution

(00:07:42) Student-powered IT support model

(00:09:22) Impressive metrics: 50% of tickets resolved within one day

(00:13:19) Student IT bootcamp: The intensive training approach

(00:19:43) Customizing support for campus culture

(00:22:02) Career advice: "Any student should look at working in IT"

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #198: Saint Mary's Student-Run Help Desk + SolarWinds' 3X ROI Higher Ed Solutions [EDUCAUSE 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Kathy Hausmann, Director of Digital Infrastructure and Support Services at Saint Mary's College

Tyler Horning, Senior Account Manager, Central Region, Public Sector, SolarWinds

What You’ll Learn:

Saint Mary's Student-Run IT Support Evolution

Discover how Saint Mary's College transformed from post-it note tracking to a sophisticated Web Help Desk system that resolves nearly 50% of tickets within one day

Explore their innovative two-tier support model: ResNet (student tech support) and Help Desk (faculty/staff support), both primarily staffed by students

Learn how this IT experience creates a powerful talent pipeline, with former student workers landing positions at Google, JPMorgan Chase, and other major companies

Comprehensive Student Training and Support Operations

Inside Saint Mary's multi-phase training program: 3½ days of focused instruction followed by immersive orientation weekend experience that covers "everything they'll see in an academic year"

How the FAQ feature creates invisible success stories by helping students solve problems independently without completing ticket submissions

The critical philosophy of teaching student staff it's "okay to say 'I don't know'" and escalate issues to supervisors

SolarWinds Partnership and Customized Solutions

How Web Help Desk's customization enables Saint Mary's to tailor experiences for different campus populations (including the "three strikes" system for students vs. automated reminders for faculty/staff)

Impressive ROI metrics across higher education: 51% of institutions report 1-2x investment return with 17% seeing 3x return, and some seeing value within just 5 days of implementation

The power of automated workflows, escalations, and knowledge base development in creating efficient support operations

Looking Beyond Technology

Why Kathy recommends IT support jobs for students across ALL disciplines: "Nursing majors learn troubleshooting, education majors gain classroom-relevant skills, philosophy majors can thrive"

Tyler's advice to students: "Absorb as much as you can, understand the broader organizational flow, and learn how to solve others' problems"

How Saint Mary's exemplifies higher education's common challenges (understaffing, budget constraints) while creating innovative solutions through student empowerment

Timestamps

(00:00:00) Intro

(00:00:58) Meet the innovators: SolarWinds and Saint Mary's College

(00:03:58) From Post-it notes to digital transformation

(00:05:05) Web Help Desk: The Spring 2014 revolution

(00:07:42) Student-powered IT support model

(00:09:22) Impressive metrics: 50% of tickets resolved within one day

(00:13:19) Student IT bootcamp: The intensive training approach

(00:19:43) Customizing support for campus culture

(00:22:02) Career advice: "Any student should look at working in IT"

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Wed, 09 Apr 2025 05:10:00 -0700 Joe Toste Joe Toste 1551 #198: Saint Mary's Student-Run Help Desk + SolarWinds' 3X ROI Higher Ed Solutions [EDUCAUSE 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Kathy Hausmann, Director of Digital Infrastructure and Support Services at Saint Mary's College

Tyler Horning, Senior Account Manager, Central Region, Public Sector, SolarWinds

What You’ll Learn:

Saint Mary's Student-Run IT Support Evolution

Discover how Saint Mary's College transformed from post-it note tracking to a sophisticated Web Help Desk system that resolves nearly 50% of tickets within one day

Explore their innovative two-tier support model: ResNet (student tech support) and Help Desk (faculty/staff support), both primarily staffed by students

Learn how this IT experience creates a powerful talent pipeline, with former student workers landing positions at Google, JPMorgan Chase, and other major companies

Comprehensive Student Training and Support Operations

Inside Saint Mary's multi-phase training program: 3½ days of focused instruction followed by immersive orientation weekend experience that covers "everything they'll see in an academic year"

How the FAQ feature creates invisible success stories by helping students solve problems independently without completing ticket submissions

The critical philosophy of teaching student staff it's "okay to say 'I don't know'" and escalate issues to supervisors

SolarWinds Partnership and Customized Solutions

How Web Help Desk's customization enables Saint Mary's to tailor experiences for different campus populations (including the "three strikes" system for students vs. automated reminders for faculty/staff)

Impressive ROI metrics across higher education: 51% of institutions report 1-2x investment return with 17% seeing 3x return, and some seeing value within just 5 days of implementation

The power of automated workflows, escalations, and knowledge base development in creating efficient support operations

Looking Beyond Technology

Why Kathy recommends IT support jobs for students across ALL disciplines: "Nursing majors learn troubleshooting, education majors gain classroom-relevant skills, philosophy majors can thrive"

Tyler's advice to students: "Absorb as much as you can, understand the broader organizational flow, and learn how to solve others' problems"

How Saint Mary's exemplifies higher education's common challenges (understaffing, budget constraints) while creating innovative solutions through student empowerment

Timestamps

(00:00:00) Intro

(00:00:58) Meet the innovators: SolarWinds and Saint Mary's College

(00:03:58) From Post-it notes to digital transformation

(00:05:05) Web Help Desk: The Spring 2014 revolution

(00:07:42) Student-powered IT support model

(00:09:22) Impressive metrics: 50% of tickets resolved within one day

(00:13:19) Student IT bootcamp: The intensive training approach

(00:19:43) Customizing support for campus culture

(00:22:02) Career advice: "Any student should look at working in IT"

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #197: LSU's $7.5M Student-Powered SOC + NJIT's Life-Saving Analytics + Illinois' Creative Data Applications Powered by Splunk [EDUCAUSE 2024] 197 197 #197: LSU's $7.5M Student-Powered SOC + NJIT's Life-Saving Analytics + Illinois' Creative Data Applications Powered by Splunk [EDUCAUSE 2024] full substack:post:163433301 https://share.transistor.fm/s/1222abd1 #197: LSU's $7.5M Student-Powered SOC + NJIT's Life-Saving Analytics + Illinois' Creative Data Applications Powered by Splunk [EDUCAUSE 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Craig Woolley, Chief Information Officer at Louisiana State University (LSU)

Kim Milford, Chief Information Security Officer at University of Illinois Urbana-Champaign

Ed Wozencroft, VP for Digital Strategy and CIO at New Jersey Institute of Technology (NJIT)

Mary Lou Prevost, Group Vice President | US | State, Local Government and Education at Splunk

What You’ll Learn:

Student-Powered SOC: A Revolutionary Education & Security Model

How LSU created a scalable "student-powered" SOC model that provides real-world cybersecurity experience while enhancing institutional protection

The unique public-private partnership with Techstream that enables 24/7 security operations while students work regular business hours

State-level buy-in with $7.5 million in recurring funding that has expanded the model to over 20 institutions across Louisiana

Developing the Next Generation of Cybersecurity Professionals

How the model creates a direct pipeline to industry with the first cohort of students all receiving job offers before graduation

The critical "six-week" timeline from student hiring to SOC frontline deployment, meeting the urgent need for cyber talent

Why both LSU and NJIT open their programs to students of all backgrounds, not just IT or cybersecurity majors

Expanding Data Analytics Beyond Security

University of Illinois' creative applications of Splunk beyond security - from analyzing email marketing performance to library resource utilization

How IT data helped locate a student in crisis at NJIT, demonstrating the life-saving potential of security analytics platforms

The power of data visualization in communicating cybersecurity threats to government officials and securing institutional buy-in

Building Consensus in Decentralized Universities

The patient, collaborative approach to cybersecurity policy development with faculty at LSU through regular committee meetings

University of Illinois' strategy of absorbing security costs centrally rather than charging departments to ensure wider adoption

How cross-institutional partnerships amplify security capabilities through shared threat intelligence

Timestamps

(00:00:00) Intro

(00:00:58) Meet the innovators: HigherEd leaders transforming cybersecurity

(00:02:00) LSU's game-changing SOC model: Where university security meets workforce development

(00:05:40) Addressing the 2.3 million cyber job gap: "We have to solve this talent challenge"

(00:07:40) NJIT's bold vision: Expanding the student SOC model across New Jersey's institutions

(00:11:00) Beyond security: University of Illinois transforms email analytics and library services

(00:16:15) Data saves lives: How network analytics prevented a campus tragedy at 2AM

(00:22:50) "All three have job offers already": The remarkable ROI of student-powered security

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ]]> #197: LSU's $7.5M Student-Powered SOC + NJIT's Life-Saving Analytics + Illinois' Creative Data Applications Powered by Splunk [EDUCAUSE 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Craig Woolley, Chief Information Officer at Louisiana State University (LSU)

Kim Milford, Chief Information Security Officer at University of Illinois Urbana-Champaign

Ed Wozencroft, VP for Digital Strategy and CIO at New Jersey Institute of Technology (NJIT)

Mary Lou Prevost, Group Vice President | US | State, Local Government and Education at Splunk

What You’ll Learn:

Student-Powered SOC: A Revolutionary Education & Security Model

How LSU created a scalable "student-powered" SOC model that provides real-world cybersecurity experience while enhancing institutional protection

The unique public-private partnership with Techstream that enables 24/7 security operations while students work regular business hours

State-level buy-in with $7.5 million in recurring funding that has expanded the model to over 20 institutions across Louisiana

Developing the Next Generation of Cybersecurity Professionals

How the model creates a direct pipeline to industry with the first cohort of students all receiving job offers before graduation

The critical "six-week" timeline from student hiring to SOC frontline deployment, meeting the urgent need for cyber talent

Why both LSU and NJIT open their programs to students of all backgrounds, not just IT or cybersecurity majors

Expanding Data Analytics Beyond Security

University of Illinois' creative applications of Splunk beyond security - from analyzing email marketing performance to library resource utilization

How IT data helped locate a student in crisis at NJIT, demonstrating the life-saving potential of security analytics platforms

The power of data visualization in communicating cybersecurity threats to government officials and securing institutional buy-in

Building Consensus in Decentralized Universities

The patient, collaborative approach to cybersecurity policy development with faculty at LSU through regular committee meetings

University of Illinois' strategy of absorbing security costs centrally rather than charging departments to ensure wider adoption

How cross-institutional partnerships amplify security capabilities through shared threat intelligence

Timestamps

(00:00:00) Intro

(00:00:58) Meet the innovators: HigherEd leaders transforming cybersecurity

(00:02:00) LSU's game-changing SOC model: Where university security meets workforce development

(00:05:40) Addressing the 2.3 million cyber job gap: "We have to solve this talent challenge"

(00:07:40) NJIT's bold vision: Expanding the student SOC model across New Jersey's institutions

(00:11:00) Beyond security: University of Illinois transforms email analytics and library services

(00:16:15) Data saves lives: How network analytics prevented a campus tragedy at 2AM

(00:22:50) "All three have job offers already": The remarkable ROI of student-powered security

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ]]> Thu, 13 Mar 2025 05:41:00 -0700 Joe Toste Joe Toste 1863 #197: LSU's $7.5M Student-Powered SOC + NJIT's Life-Saving Analytics + Illinois' Creative Data Applications Powered by Splunk [EDUCAUSE 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Craig Woolley, Chief Information Officer at Louisiana State University (LSU)

Kim Milford, Chief Information Security Officer at University of Illinois Urbana-Champaign

Ed Wozencroft, VP for Digital Strategy and CIO at New Jersey Institute of Technology (NJIT)

Mary Lou Prevost, Group Vice President | US | State, Local Government and Education at Splunk

What You’ll Learn:

Student-Powered SOC: A Revolutionary Education & Security Model

How LSU created a scalable "student-powered" SOC model that provides real-world cybersecurity experience while enhancing institutional protection

The unique public-private partnership with Techstream that enables 24/7 security operations while students work regular business hours

State-level buy-in with $7.5 million in recurring funding that has expanded the model to over 20 institutions across Louisiana

Developing the Next Generation of Cybersecurity Professionals

How the model creates a direct pipeline to industry with the first cohort of students all receiving job offers before graduation

The critical "six-week" timeline from student hiring to SOC frontline deployment, meeting the urgent need for cyber talent

Why both LSU and NJIT open their programs to students of all backgrounds, not just IT or cybersecurity majors

Expanding Data Analytics Beyond Security

University of Illinois' creative applications of Splunk beyond security - from analyzing email marketing performance to library resource utilization

How IT data helped locate a student in crisis at NJIT, demonstrating the life-saving potential of security analytics platforms

The power of data visualization in communicating cybersecurity threats to government officials and securing institutional buy-in

Building Consensus in Decentralized Universities

The patient, collaborative approach to cybersecurity policy development with faculty at LSU through regular committee meetings

University of Illinois' strategy of absorbing security costs centrally rather than charging departments to ensure wider adoption

How cross-institutional partnerships amplify security capabilities through shared threat intelligence

Timestamps

(00:00:00) Intro

(00:00:58) Meet the innovators: HigherEd leaders transforming cybersecurity

(00:02:00) LSU's game-changing SOC model: Where university security meets workforce development

(00:05:40) Addressing the 2.3 million cyber job gap: "We have to solve this talent challenge"

(00:07:40) NJIT's bold vision: Expanding the student SOC model across New Jersey's institutions

(00:11:00) Beyond security: University of Illinois transforms email analytics and library services

(00:16:15) Data saves lives: How network analytics prevented a campus tragedy at 2AM

(00:22:50) "All three have job offers already": The remarkable ROI of student-powered security

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ]]> No #196: Building Cyber Warriors: UTSA's SOC & Elastic's AI Secret Sauce [EDUCAUSE 2024] 196 196 #196: Building Cyber Warriors: UTSA's SOC & Elastic's AI Secret Sauce [EDUCAUSE 2024] full substack:post:163432972 https://share.transistor.fm/s/154f3859 #196: Building Cyber Warriors: UTSA's SOC & Elastic's AI Secret Sauce [EDUCAUSE 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Kendra Ketchum, Vice President for Information Management and Technology and CIO at the University of Texas, San Antonio

Jared Pane, Director of Solutions Architecture at Elastic

What You’ll Learn:

Leadership Philosophy & Team Building

Discover Kendra's transformative "humble, hungry, and kind" leadership philosophy that's reshaping technical teams at UTSA

Why Kendra actively avoids hiring "brilliant jerks" who might be technically strong but ultimately damage team culture and prevent success

How embracing failure as a pathway to growth creates resilient, innovative teams: "Fail fast, pivot faster"

UTSA's Student-Empowered Security Operations Center

The remarkable journey from concept to impact: How UTSA's SOC has placed 179 students directly into tech roles, creating vital "connective tissue" for San Antonio's tech economy

Inside the innovative "glass screen" SOC design that transforms cybersecurity education into an immersive experience where students feel "part of something big"

Why Kendra challenges higher education's fundamental approach: "If you're not consuming the knowledge you're creating in these students, what are you doing?"

Elastic's AI-Powered Cybersecurity Revolution

The "secret sauce" behind Elastic's vector database and AI search capabilities that detect vulnerabilities competitors miss entirely

How Elastic's attack discovery transforms SOC operations by using AI to analyze thousands of alerts in minutes, not days

Texas A&M's rapid response to a devastating 2019 ransomware attack and why they made Elastic Agent mandatory across their technology infrastructure

Breaking the Status Quo

Strategies for challenging the dangerous "that's how we've always done it" mentality in higher education

How cross-sector collaboration between universities, government agencies, and industry partners is solving complex cybersecurity challenges

The power of staying curious: "When you nurture and grow people, I am just as feisty and fiery in protecting them too"

Timestamps

(02:53) "Humble, hungry, and kind": Building teams that drive results through trust

(07:55) Elastic's AI-powered search: The difference between "being on the news" and staying secure

(13:42) UTSA's SOC origin story: Creating career pathways and economic impact

(21:45) Higher ed's responsibility to "consume its own product" by hiring graduates

(26:45) Inside Texas A&M's ransomware response and security transformation

(31:30) Change leadership: Challenging the status quo and finding paths to "yes"

(36:18) Innovation through experimentation: "Let's try it and see if it works"

(39:43) Final advice for rising technology leaders: "Stay curious" and "be authentically yourself"

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #196: Building Cyber Warriors: UTSA's SOC & Elastic's AI Secret Sauce [EDUCAUSE 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Kendra Ketchum, Vice President for Information Management and Technology and CIO at the University of Texas, San Antonio

Jared Pane, Director of Solutions Architecture at Elastic

What You’ll Learn:

Leadership Philosophy & Team Building

Discover Kendra's transformative "humble, hungry, and kind" leadership philosophy that's reshaping technical teams at UTSA

Why Kendra actively avoids hiring "brilliant jerks" who might be technically strong but ultimately damage team culture and prevent success

How embracing failure as a pathway to growth creates resilient, innovative teams: "Fail fast, pivot faster"

UTSA's Student-Empowered Security Operations Center

The remarkable journey from concept to impact: How UTSA's SOC has placed 179 students directly into tech roles, creating vital "connective tissue" for San Antonio's tech economy

Inside the innovative "glass screen" SOC design that transforms cybersecurity education into an immersive experience where students feel "part of something big"

Why Kendra challenges higher education's fundamental approach: "If you're not consuming the knowledge you're creating in these students, what are you doing?"

Elastic's AI-Powered Cybersecurity Revolution

The "secret sauce" behind Elastic's vector database and AI search capabilities that detect vulnerabilities competitors miss entirely

How Elastic's attack discovery transforms SOC operations by using AI to analyze thousands of alerts in minutes, not days

Texas A&M's rapid response to a devastating 2019 ransomware attack and why they made Elastic Agent mandatory across their technology infrastructure

Breaking the Status Quo

Strategies for challenging the dangerous "that's how we've always done it" mentality in higher education

How cross-sector collaboration between universities, government agencies, and industry partners is solving complex cybersecurity challenges

The power of staying curious: "When you nurture and grow people, I am just as feisty and fiery in protecting them too"

Timestamps

(02:53) "Humble, hungry, and kind": Building teams that drive results through trust

(07:55) Elastic's AI-powered search: The difference between "being on the news" and staying secure

(13:42) UTSA's SOC origin story: Creating career pathways and economic impact

(21:45) Higher ed's responsibility to "consume its own product" by hiring graduates

(26:45) Inside Texas A&M's ransomware response and security transformation

(31:30) Change leadership: Challenging the status quo and finding paths to "yes"

(36:18) Innovation through experimentation: "Let's try it and see if it works"

(39:43) Final advice for rising technology leaders: "Stay curious" and "be authentically yourself"

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Thu, 27 Feb 2025 05:23:00 -0800 Joe Toste Joe Toste 2943 #196: Building Cyber Warriors: UTSA's SOC & Elastic's AI Secret Sauce [EDUCAUSE 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Kendra Ketchum, Vice President for Information Management and Technology and CIO at the University of Texas, San Antonio

Jared Pane, Director of Solutions Architecture at Elastic

What You’ll Learn:

Leadership Philosophy & Team Building

Discover Kendra's transformative "humble, hungry, and kind" leadership philosophy that's reshaping technical teams at UTSA

Why Kendra actively avoids hiring "brilliant jerks" who might be technically strong but ultimately damage team culture and prevent success

How embracing failure as a pathway to growth creates resilient, innovative teams: "Fail fast, pivot faster"

UTSA's Student-Empowered Security Operations Center

The remarkable journey from concept to impact: How UTSA's SOC has placed 179 students directly into tech roles, creating vital "connective tissue" for San Antonio's tech economy

Inside the innovative "glass screen" SOC design that transforms cybersecurity education into an immersive experience where students feel "part of something big"

Why Kendra challenges higher education's fundamental approach: "If you're not consuming the knowledge you're creating in these students, what are you doing?"

Elastic's AI-Powered Cybersecurity Revolution

The "secret sauce" behind Elastic's vector database and AI search capabilities that detect vulnerabilities competitors miss entirely

How Elastic's attack discovery transforms SOC operations by using AI to analyze thousands of alerts in minutes, not days

Texas A&M's rapid response to a devastating 2019 ransomware attack and why they made Elastic Agent mandatory across their technology infrastructure

Breaking the Status Quo

Strategies for challenging the dangerous "that's how we've always done it" mentality in higher education

How cross-sector collaboration between universities, government agencies, and industry partners is solving complex cybersecurity challenges

The power of staying curious: "When you nurture and grow people, I am just as feisty and fiery in protecting them too"

Timestamps

(02:53) "Humble, hungry, and kind": Building teams that drive results through trust

(07:55) Elastic's AI-powered search: The difference between "being on the news" and staying secure

(13:42) UTSA's SOC origin story: Creating career pathways and economic impact

(21:45) Higher ed's responsibility to "consume its own product" by hiring graduates

(26:45) Inside Texas A&M's ransomware response and security transformation

(31:30) Change leadership: Challenging the status quo and finding paths to "yes"

(36:18) Innovation through experimentation: "Let's try it and see if it works"

(39:43) Final advice for rising technology leaders: "Stay curious" and "be authentically yourself"

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #195: Purdue's Enterprise AI Challenge + Montana's State-Wide Cyber Hub [EDUCAUSE 2024] 1 1 #195: Purdue's Enterprise AI Challenge + Montana's State-Wide Cyber Hub [EDUCAUSE 2024] full substack:post:163420971 https://share.transistor.fm/s/d6443b0c #195: Purdue's Enterprise AI Challenge + Montana's State-Wide Cyber Hub [EDUCAUSE 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Timothy Winders, AVP and Deputy CIO at Purdue University

Zach Rossmiller, CIO, University of Montana

Mani Nagothu, Americas Field CISO & Associate Director at SentinelOne

What You’ll Learn:

How Purdue navigates the unprecedented challenge of scaling AI access across their university system - balancing million-dollar licensing costs against student equity

Inside the University of Montana's innovative state-wide cybersecurity hub that transforms students into SOC analysts through real-world experience

How AI is reshaping both sides of cybersecurity - from sophisticated threat actors leveraging LLMs to defenders using AI-powered SOC automation

Practical strategies for integrating AI into higher education operations, from custom GPTs for student government to AI-enhanced writing support

Why getting diverse student perspectives on AI tools is crucial for successful implementation in higher education

Timestamps

(00:00) Intro

(03:00) Purdue's Enterprise AI Access Challenges

(09:00) Montana's Cyber Montana Initiative & SOC Training

(15:00) AI in Modern Cybersecurity Operations

(20:00) Practical AI Implementation Stories

(25:00) Student Perspectives & Future Outlook

(31:00) Looking Ahead: Guest Recommendations

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #195: Purdue's Enterprise AI Challenge + Montana's State-Wide Cyber Hub [EDUCAUSE 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Timothy Winders, AVP and Deputy CIO at Purdue University

Zach Rossmiller, CIO, University of Montana

Mani Nagothu, Americas Field CISO & Associate Director at SentinelOne

What You’ll Learn:

How Purdue navigates the unprecedented challenge of scaling AI access across their university system - balancing million-dollar licensing costs against student equity

Inside the University of Montana's innovative state-wide cybersecurity hub that transforms students into SOC analysts through real-world experience

How AI is reshaping both sides of cybersecurity - from sophisticated threat actors leveraging LLMs to defenders using AI-powered SOC automation

Practical strategies for integrating AI into higher education operations, from custom GPTs for student government to AI-enhanced writing support

Why getting diverse student perspectives on AI tools is crucial for successful implementation in higher education

Timestamps

(00:00) Intro

(03:00) Purdue's Enterprise AI Access Challenges

(09:00) Montana's Cyber Montana Initiative & SOC Training

(15:00) AI in Modern Cybersecurity Operations

(20:00) Practical AI Implementation Stories

(25:00) Student Perspectives & Future Outlook

(31:00) Looking Ahead: Guest Recommendations

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Thu, 20 Feb 2025 05:03:00 -0800 Joe Toste Joe Toste 1941 #195: Purdue's Enterprise AI Challenge + Montana's State-Wide Cyber Hub [EDUCAUSE 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Timothy Winders, AVP and Deputy CIO at Purdue University

Zach Rossmiller, CIO, University of Montana

Mani Nagothu, Americas Field CISO & Associate Director at SentinelOne

What You’ll Learn:

How Purdue navigates the unprecedented challenge of scaling AI access across their university system - balancing million-dollar licensing costs against student equity

Inside the University of Montana's innovative state-wide cybersecurity hub that transforms students into SOC analysts through real-world experience

How AI is reshaping both sides of cybersecurity - from sophisticated threat actors leveraging LLMs to defenders using AI-powered SOC automation

Practical strategies for integrating AI into higher education operations, from custom GPTs for student government to AI-enhanced writing support

Why getting diverse student perspectives on AI tools is crucial for successful implementation in higher education

Timestamps

(00:00) Intro

(03:00) Purdue's Enterprise AI Access Challenges

(09:00) Montana's Cyber Montana Initiative & SOC Training

(15:00) AI in Modern Cybersecurity Operations

(20:00) Practical AI Implementation Stories

(25:00) Student Perspectives & Future Outlook

(31:00) Looking Ahead: Guest Recommendations

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #194: How Clackamas CC Protected 10,000 Students + [Case Study] Texas A&M's Digital Transformation with Omnissa [EDUCAUSE 2024] 194 194 #194: How Clackamas CC Protected 10,000 Students + [Case Study] Texas A&M's Digital Transformation with Omnissa [EDUCAUSE 2024] full substack:post:163423944 https://share.transistor.fm/s/16116c0e #194: How Clackamas CC Protected 10,000 Students + [Case Study] Texas A&M's Digital Transformation with Omnissa [EDUCAUSE 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Saby Waraich, CIO/CISO, Clackamas Community College

Wayne Bridges, Senior Solutions Engineer, Omnissa

What You'll Learn:

How Clackamas CC executed a 72-hour ransomware response protecting 10,000 students using out-of-band communication and multi-agency coordination

How Texas A&M transformed their digital experience from 15+ logins to a unified portal while preserving school-specific branding

The CARES framework (Communication, Adapt, Relationships, Empowerment, Stay Calm) for leading through complex transformations and crises

Strategies for using AI to enhance IT support through automated ticket analysis and phishing detection

The Purple Cow leadership approach for building positive team culture in higher education IT

Timestamps

(01:00) Guest Introductions: Saby Waraich & Wayne Bridges

(03:00) The CARES Framework Origins

(05:00) Ransomware Response at Clackamas CC

(08:00) Texas A&M's Digital Experience Transformation

(12:00) Purple Cow Leadership Framework

(16:00) Digital Branding in Higher Education

(21:00) AI Initiatives in Higher Ed IT

(26:32) "Big Fan of Andrea Bollinger, Vice Provost and CIO, Oregon State University"

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #194: How Clackamas CC Protected 10,000 Students + [Case Study] Texas A&M's Digital Transformation with Omnissa [EDUCAUSE 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Saby Waraich, CIO/CISO, Clackamas Community College

Wayne Bridges, Senior Solutions Engineer, Omnissa

What You'll Learn:

How Clackamas CC executed a 72-hour ransomware response protecting 10,000 students using out-of-band communication and multi-agency coordination

How Texas A&M transformed their digital experience from 15+ logins to a unified portal while preserving school-specific branding

The CARES framework (Communication, Adapt, Relationships, Empowerment, Stay Calm) for leading through complex transformations and crises

Strategies for using AI to enhance IT support through automated ticket analysis and phishing detection

The Purple Cow leadership approach for building positive team culture in higher education IT

Timestamps

(01:00) Guest Introductions: Saby Waraich & Wayne Bridges

(03:00) The CARES Framework Origins

(05:00) Ransomware Response at Clackamas CC

(08:00) Texas A&M's Digital Experience Transformation

(12:00) Purple Cow Leadership Framework

(16:00) Digital Branding in Higher Education

(21:00) AI Initiatives in Higher Ed IT

(26:32) "Big Fan of Andrea Bollinger, Vice Provost and CIO, Oregon State University"

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Wed, 12 Feb 2025 05:23:00 -0800 Joe Toste Joe Toste 1691 #194: How Clackamas CC Protected 10,000 Students + [Case Study] Texas A&M's Digital Transformation with Omnissa [EDUCAUSE 2024]

Brought to you by:

SentinelOne—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline—The advanced network that keeps first responders connected when it matters most.

Carahsoft—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the TechTables + Carahsoft partnership!

Featuring:

Saby Waraich, CIO/CISO, Clackamas Community College

Wayne Bridges, Senior Solutions Engineer, Omnissa

What You'll Learn:

How Clackamas CC executed a 72-hour ransomware response protecting 10,000 students using out-of-band communication and multi-agency coordination

How Texas A&M transformed their digital experience from 15+ logins to a unified portal while preserving school-specific branding

The CARES framework (Communication, Adapt, Relationships, Empowerment, Stay Calm) for leading through complex transformations and crises

Strategies for using AI to enhance IT support through automated ticket analysis and phishing detection

The Purple Cow leadership approach for building positive team culture in higher education IT

Timestamps

(01:00) Guest Introductions: Saby Waraich & Wayne Bridges

(03:00) The CARES Framework Origins

(05:00) Ransomware Response at Clackamas CC

(08:00) Texas A&M's Digital Experience Transformation

(12:00) Purple Cow Leadership Framework

(16:00) Digital Branding in Higher Education

(21:00) AI Initiatives in Higher Ed IT

(26:32) "Big Fan of Andrea Bollinger, Vice Provost and CIO, Oregon State University"

Connect

🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/

🐦 Connect on Twitter: https://x.com/thejoetoste

🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/

📽️ Subscribe here: ‪ https://www.youtube.com/@techtables

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

CXOs Only Join Now: The Collaboratory: https://www.techtables.com/collaboratory

3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action. Email me at joe@techtables.com



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #193: Strategic HR Evolution: Building Culture-Driven IT Organizations 193 193 #193: Strategic HR Evolution: Building Culture-Driven IT Organizations full 9527dc92-b50a-4de0-9807-ec828a769d95 https://share.transistor.fm/s/83c60610 #193: Strategic HR Evolution: Building Culture-Driven IT Organizations

Featuring:

Will Smith, Chief of Staff at City of Seattle IT

In this episode, you’ll learn:

How Seattle IT revolutionized HR by embedding dedicated business partners within each department, transforming traditional personnel management into strategic partnerships that understand both technical operations and business goals

The critical intersection of organizational psychology and tech leadership, through Smith's doctoral research on how growth mindset principles drive successful cultural transformation in IT organizations

Seattle IT's innovative "from-to state" framework for cultural change, creating systematic pathways from fixed to growth mindset and empowering teams with clear decision-making abilities

The power of intentional culture-building in IT organizations, demonstrated through Seattle IT's focus on psychological safety and creating spaces where all perspectives are valued

How modern HR leadership drives organizational success by understanding both human capital and technical operations, illustrated through Seattle IT's transformation from a traditional personnel office to a strategic business partner

Timestamps

(00:00) Introduction and Welcome (01:00) Will Smith: From HR Expert to Chief of Staff at Seattle IT (03:00) Personal Background and Family Values (04:00) Educational Journey: Bridging IT, Law, and Organizational Psychology (07:00) Understanding the 'Why' in Organizations (09:00) Growth Mindset: Foundation for Organizational Change (11:00) Revolutionizing HR: The Business Partner Model (14:00) Creating Intentional Culture and Psychological Safety (17:00) Managing Conflict Through Relationship Building (19:00) Leading Change: Hybrid Work Transformation (21:00) Seattle IT Learning Conference: Culture in Action (23:00) Closing Thoughts and Show Information

Links Mentioned:

2024 Seattle Learning Conference Playlist

Mindset: The New Psychology of Success by Carol Dweck, Stanford University



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #193: Strategic HR Evolution: Building Culture-Driven IT Organizations

Featuring:

Will Smith, Chief of Staff at City of Seattle IT

In this episode, you’ll learn:

How Seattle IT revolutionized HR by embedding dedicated business partners within each department, transforming traditional personnel management into strategic partnerships that understand both technical operations and business goals

The critical intersection of organizational psychology and tech leadership, through Smith's doctoral research on how growth mindset principles drive successful cultural transformation in IT organizations

Seattle IT's innovative "from-to state" framework for cultural change, creating systematic pathways from fixed to growth mindset and empowering teams with clear decision-making abilities

The power of intentional culture-building in IT organizations, demonstrated through Seattle IT's focus on psychological safety and creating spaces where all perspectives are valued

How modern HR leadership drives organizational success by understanding both human capital and technical operations, illustrated through Seattle IT's transformation from a traditional personnel office to a strategic business partner

Timestamps

(00:00) Introduction and Welcome (01:00) Will Smith: From HR Expert to Chief of Staff at Seattle IT (03:00) Personal Background and Family Values (04:00) Educational Journey: Bridging IT, Law, and Organizational Psychology (07:00) Understanding the 'Why' in Organizations (09:00) Growth Mindset: Foundation for Organizational Change (11:00) Revolutionizing HR: The Business Partner Model (14:00) Creating Intentional Culture and Psychological Safety (17:00) Managing Conflict Through Relationship Building (19:00) Leading Change: Hybrid Work Transformation (21:00) Seattle IT Learning Conference: Culture in Action (23:00) Closing Thoughts and Show Information

Links Mentioned:

2024 Seattle Learning Conference Playlist

Mindset: The New Psychology of Success by Carol Dweck, Stanford University



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Wed, 05 Feb 2025 08:09:10 -0800 Joe Toste Joe Toste 1465 #193: Strategic HR Evolution: Building Culture-Driven IT Organizations

Featuring:

Will Smith, Chief of Staff at City of Seattle IT

In this episode, you’ll learn:

How Seattle IT revolutionized HR by embedding dedicated business partners within each department, transforming traditional personnel management into strategic partnerships that understand both technical operations and business goals

The critical intersection of organizational psychology and tech leadership, through Smith's doctoral research on how growth mindset principles drive successful cultural transformation in IT organizations

Seattle IT's innovative "from-to state" framework for cultural change, creating systematic pathways from fixed to growth mindset and empowering teams with clear decision-making abilities

The power of intentional culture-building in IT organizations, demonstrated through Seattle IT's focus on psychological safety and creating spaces where all perspectives are valued

How modern HR leadership drives organizational success by understanding both human capital and technical operations, illustrated through Seattle IT's transformation from a traditional personnel office to a strategic business partner

Timestamps

(00:00) Introduction and Welcome (01:00) Will Smith: From HR Expert to Chief of Staff at Seattle IT (03:00) Personal Background and Family Values (04:00) Educational Journey: Bridging IT, Law, and Organizational Psychology (07:00) Understanding the 'Why' in Organizations (09:00) Growth Mindset: Foundation for Organizational Change (11:00) Revolutionizing HR: The Business Partner Model (14:00) Creating Intentional Culture and Psychological Safety (17:00) Managing Conflict Through Relationship Building (19:00) Leading Change: Hybrid Work Transformation (21:00) Seattle IT Learning Conference: Culture in Action (23:00) Closing Thoughts and Show Information

Links Mentioned:

2024 Seattle Learning Conference Playlist

Mindset: The New Psychology of Success by Carol Dweck, Stanford University



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #192: From Forms to Freedom: Building Digital Services That Citizens Actually Want 192 192 #192: From Forms to Freedom: Building Digital Services That Citizens Actually Want full faedde3d-c760-4893-b50c-a8296dde75f6 https://share.transistor.fm/s/8693fb5c #192: From Forms to Freedom: Building Digital Services That Citizens Actually Want

Featuring:

- Soumam Debgupta, CTO, Washington State Department of Social and Health Services

- Rob Lloyd, CTO, City of Seattle

- Chris Chirgwin, CIO, County of Santa Barbara

In this episode, you’ll learn:

How Washington State DSHS reduced benefit application times from 50 minutes to 25 minutes by reimagining service delivery through a customer-first lens

Why setting an ambitious 85% customer satisfaction goal is driving cultural transformation and transparency in government services

The impact of challenge-based procurement in Seattle, where defining problems instead of solutions is attracting innovative technology partnerships

How Santa Barbara County achieved over 400 strategic goals in one year by implementing the Entrepreneurial Operating System (EOS)

Why tracking metrics like cost-to-serve and benefit penetration rates helps Washington State DSHS maximize the reach and efficiency of social services

Links Mentioned:

Traction by Gino Wickman

Customer First Thinking Newsletter by Soumam Debgupta

One Seattle Plan



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #192: From Forms to Freedom: Building Digital Services That Citizens Actually Want

Featuring:

- Soumam Debgupta, CTO, Washington State Department of Social and Health Services

- Rob Lloyd, CTO, City of Seattle

- Chris Chirgwin, CIO, County of Santa Barbara

In this episode, you’ll learn:

How Washington State DSHS reduced benefit application times from 50 minutes to 25 minutes by reimagining service delivery through a customer-first lens

Why setting an ambitious 85% customer satisfaction goal is driving cultural transformation and transparency in government services

The impact of challenge-based procurement in Seattle, where defining problems instead of solutions is attracting innovative technology partnerships

How Santa Barbara County achieved over 400 strategic goals in one year by implementing the Entrepreneurial Operating System (EOS)

Why tracking metrics like cost-to-serve and benefit penetration rates helps Washington State DSHS maximize the reach and efficiency of social services

Links Mentioned:

Traction by Gino Wickman

Customer First Thinking Newsletter by Soumam Debgupta

One Seattle Plan



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Thu, 30 Jan 2025 07:31:46 -0800 Joe Toste Joe Toste 3049 #192: From Forms to Freedom: Building Digital Services That Citizens Actually Want

Featuring:

- Soumam Debgupta, CTO, Washington State Department of Social and Health Services

- Rob Lloyd, CTO, City of Seattle

- Chris Chirgwin, CIO, County of Santa Barbara

In this episode, you’ll learn:

How Washington State DSHS reduced benefit application times from 50 minutes to 25 minutes by reimagining service delivery through a customer-first lens

Why setting an ambitious 85% customer satisfaction goal is driving cultural transformation and transparency in government services

The impact of challenge-based procurement in Seattle, where defining problems instead of solutions is attracting innovative technology partnerships

How Santa Barbara County achieved over 400 strategic goals in one year by implementing the Entrepreneurial Operating System (EOS)

Why tracking metrics like cost-to-serve and benefit penetration rates helps Washington State DSHS maximize the reach and efficiency of social services

Links Mentioned:

Traction by Gino Wickman

Customer First Thinking Newsletter by Soumam Debgupta

One Seattle Plan



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #191: Securing the Public Cloud: How Seattle & LA County DCFS Are Transforming Cybersecurity 191 191 #191: Securing the Public Cloud: How Seattle & LA County DCFS Are Transforming Cybersecurity full f0329375-4ba9-42a2-bf44-a7ba8eed883a https://share.transistor.fm/s/50a72335 #191: Securing the Public Cloud: How Seattle & LA County DCFS Are Transforming Cybersecurity

From Asset Management to AI: Building Modern Security for Vulnerable Communities

Featuring:

Greg Smith, Chief Information Security Officer and Director of Security & Infrastructure, City of Seattle IT

Allen Ohanian, Chief Information Security Officer, Los Angeles County Department of Children and Family Services

Brent Byrnes, Account Executive SLED, Wiz

In this episode, you’ll learn:

How Seattle's risk-based approach is transforming traditional government cybersecurity

LA County DCFS's strategy for securing the nation's largest welfare agency's sensitive data in the cloud

Why emerging IoT devices and cloud assets are creating new visibility challenges for government infrastructure

The role of cloud visibility and democratized security in modern government environments

Real-world lessons from Seattle's cross-agency incident response and recovery strategies

Timestamps

(00:00) Introduction and Guest Backgrounds

(03:14) Seattle's Evolution to Risk-Based Security

(04:52) Securing LA County DCFS's Cloud Environment

(07:38) Cloud Visibility in Government

(09:22) Asset Management Challenges in Modern Infrastructure

(12:45) Cross-Agency Incident Response: Seattle Library Case Study

(16:33) Crisis Communication Strategies

(22:18) AI Implementation and Security Threats

(27:42) Managing Modern Security Vendors

(31:15) Future of Government Cloud Security



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #191: Securing the Public Cloud: How Seattle & LA County DCFS Are Transforming Cybersecurity

From Asset Management to AI: Building Modern Security for Vulnerable Communities

Featuring:

Greg Smith, Chief Information Security Officer and Director of Security & Infrastructure, City of Seattle IT

Allen Ohanian, Chief Information Security Officer, Los Angeles County Department of Children and Family Services

Brent Byrnes, Account Executive SLED, Wiz

In this episode, you’ll learn:

How Seattle's risk-based approach is transforming traditional government cybersecurity

LA County DCFS's strategy for securing the nation's largest welfare agency's sensitive data in the cloud

Why emerging IoT devices and cloud assets are creating new visibility challenges for government infrastructure

The role of cloud visibility and democratized security in modern government environments

Real-world lessons from Seattle's cross-agency incident response and recovery strategies

Timestamps

(00:00) Introduction and Guest Backgrounds

(03:14) Seattle's Evolution to Risk-Based Security

(04:52) Securing LA County DCFS's Cloud Environment

(07:38) Cloud Visibility in Government

(09:22) Asset Management Challenges in Modern Infrastructure

(12:45) Cross-Agency Incident Response: Seattle Library Case Study

(16:33) Crisis Communication Strategies

(22:18) AI Implementation and Security Threats

(27:42) Managing Modern Security Vendors

(31:15) Future of Government Cloud Security



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 28 Jan 2025 05:00:00 -0800 Joe Toste Joe Toste 2213 #191: Securing the Public Cloud: How Seattle & LA County DCFS Are Transforming Cybersecurity

From Asset Management to AI: Building Modern Security for Vulnerable Communities

Featuring:

Greg Smith, Chief Information Security Officer and Director of Security & Infrastructure, City of Seattle IT

Allen Ohanian, Chief Information Security Officer, Los Angeles County Department of Children and Family Services

Brent Byrnes, Account Executive SLED, Wiz

In this episode, you’ll learn:

How Seattle's risk-based approach is transforming traditional government cybersecurity

LA County DCFS's strategy for securing the nation's largest welfare agency's sensitive data in the cloud

Why emerging IoT devices and cloud assets are creating new visibility challenges for government infrastructure

The role of cloud visibility and democratized security in modern government environments

Real-world lessons from Seattle's cross-agency incident response and recovery strategies

Timestamps

(00:00) Introduction and Guest Backgrounds

(03:14) Seattle's Evolution to Risk-Based Security

(04:52) Securing LA County DCFS's Cloud Environment

(07:38) Cloud Visibility in Government

(09:22) Asset Management Challenges in Modern Infrastructure

(12:45) Cross-Agency Incident Response: Seattle Library Case Study

(16:33) Crisis Communication Strategies

(22:18) AI Implementation and Security Threats

(27:42) Managing Modern Security Vendors

(31:15) Future of Government Cloud Security



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.141 How to Drive Workplace Innovation & Technology Through Business Friendliness and Effective Leadership [Orlando Live Podcast Tour] 1 1 Ep.141 How to Drive Workplace Innovation & Technology Through Business Friendliness and Effective Leadership [Orlando Live Podcast Tour] full substack:post:155659008 https://share.transistor.fm/s/90020b01 🔗 Connect with Melanie & Laura:

* Melanie Griffin - ⁠https://twitter.com/melaniesgriffin⁠ & ⁠https://www.linkedin.com/in/melanie-s-griffin-esq-93393044/⁠

* Laura DiBella - ⁠https://twitter.com/FollowMeToFL⁠ & ⁠https://www.linkedin.com/in/lauradibella/⁠

🎙 About The Episode

* The Power of Prioritizing Employee Morale

* How to Understand the Needs of the Business

* The Pros and Cons of AI in the Workplace

* Revolutionizing Real Estate AI: Trimming Down Processing Time on 175,000+ Applications

* Economic Growth: Striking a balance between business friendliness and effective leadership

* Promoting Economic Growth with the 3Ps

💎 Diamond Sponsor: SentinelOne

SentinelOne redefines cybersecurity by pushing the boundaries of autonomous technology —with its singularity XDR platform— SentinelOne is the leader in endpoint protection and beyond. Simply put, they stop the bad guys.

To learn more about SentinelOne, check out ⁠⁠https://www.sentinelone.com/⁠⁠

🤝 And a big thank you to our brand partners who keep this podcast free to the listener:

⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.

If you would like to take a meeting with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

🔗 Connect with TechTables

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> 🔗 Connect with Melanie & Laura:

* Melanie Griffin - ⁠https://twitter.com/melaniesgriffin⁠ & ⁠https://www.linkedin.com/in/melanie-s-griffin-esq-93393044/⁠

* Laura DiBella - ⁠https://twitter.com/FollowMeToFL⁠ & ⁠https://www.linkedin.com/in/lauradibella/⁠

🎙 About The Episode

* The Power of Prioritizing Employee Morale

* How to Understand the Needs of the Business

* The Pros and Cons of AI in the Workplace

* Revolutionizing Real Estate AI: Trimming Down Processing Time on 175,000+ Applications

* Economic Growth: Striking a balance between business friendliness and effective leadership

* Promoting Economic Growth with the 3Ps

💎 Diamond Sponsor: SentinelOne

SentinelOne redefines cybersecurity by pushing the boundaries of autonomous technology —with its singularity XDR platform— SentinelOne is the leader in endpoint protection and beyond. Simply put, they stop the bad guys.

To learn more about SentinelOne, check out ⁠⁠https://www.sentinelone.com/⁠⁠

🤝 And a big thank you to our brand partners who keep this podcast free to the listener:

⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.

If you would like to take a meeting with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

🔗 Connect with TechTables

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Fri, 24 Jan 2025 20:17:01 -0800 Joe Toste Joe Toste 1842 🔗 Connect with Melanie & Laura:

* Melanie Griffin - ⁠https://twitter.com/melaniesgriffin⁠ & ⁠https://www.linkedin.com/in/melanie-s-griffin-esq-93393044/⁠

* Laura DiBella - ⁠https://twitter.com/FollowMeToFL⁠ & ⁠https://www.linkedin.com/in/lauradibella/⁠

🎙 About The Episode

* The Power of Prioritizing Employee Morale

* How to Understand the Needs of the Business

* The Pros and Cons of AI in the Workplace

* Revolutionizing Real Estate AI: Trimming Down Processing Time on 175,000+ Applications

* Economic Growth: Striking a balance between business friendliness and effective leadership

* Promoting Economic Growth with the 3Ps

💎 Diamond Sponsor: SentinelOne

SentinelOne redefines cybersecurity by pushing the boundaries of autonomous technology —with its singularity XDR platform— SentinelOne is the leader in endpoint protection and beyond. Simply put, they stop the bad guys.

To learn more about SentinelOne, check out ⁠⁠https://www.sentinelone.com/⁠⁠

🤝 And a big thank you to our brand partners who keep this podcast free to the listener:

⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.

If you would like to take a meeting with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

🔗 Connect with TechTables

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #189: Breaking Digital Barriers in Washington State 1 1 #189: Breaking Digital Barriers in Washington State full substack:post:155658056 https://share.transistor.fm/s/05de8639 FEATURING:

- Ralph Johnson, CISO, State of Washington

- Mary Craig, CIO, Washington State Department of Services for the Blind

- Erik Sandie, Strategic Account Manager, Island

IN THIS EPISODE, YOU'LL LEARN:

How DSB's Orientation and Training Center helps individuals who lose vision learn essential skills - from computer literacy to independent living and employment skills

The impact of Title II ADA changes on state and local government websites and mobile apps

How enterprise browsers are evolving, with Gartner predicting universal adoption by 2032

Why human-centered design is crucial for accessibility and the importance of proper website assessments over overlay solutions

Real-world demonstrations of assistive technologies like Seeing AI and the transformative potential of services like Aira

Why accessibility should be built into initial design and why it's often less expensive than organizations assume

Washington State CISO & DSB CIO showcase digital accessibility tech and share guidance on ADA Title II compliance for state government websites.

The TechTables Newsletter is proudly brought to you by our national partner, SentinelOne

Want to see AI-powered security in action? Check out how the State of Montana revolutionized their cybersecurity using SentinelOne - they're now protecting over 15,000 endpoints across 25 state agencies. Click here to see their success story.



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> FEATURING:

- Ralph Johnson, CISO, State of Washington

- Mary Craig, CIO, Washington State Department of Services for the Blind

- Erik Sandie, Strategic Account Manager, Island

IN THIS EPISODE, YOU'LL LEARN:

How DSB's Orientation and Training Center helps individuals who lose vision learn essential skills - from computer literacy to independent living and employment skills

The impact of Title II ADA changes on state and local government websites and mobile apps

How enterprise browsers are evolving, with Gartner predicting universal adoption by 2032

Why human-centered design is crucial for accessibility and the importance of proper website assessments over overlay solutions

Real-world demonstrations of assistive technologies like Seeing AI and the transformative potential of services like Aira

Why accessibility should be built into initial design and why it's often less expensive than organizations assume

Washington State CISO & DSB CIO showcase digital accessibility tech and share guidance on ADA Title II compliance for state government websites.

The TechTables Newsletter is proudly brought to you by our national partner, SentinelOne

Want to see AI-powered security in action? Check out how the State of Montana revolutionized their cybersecurity using SentinelOne - they're now protecting over 15,000 endpoints across 25 state agencies. Click here to see their success story.



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Fri, 24 Jan 2025 15:40:56 -0800 Joe Toste Joe Toste 2304 FEATURING:

- Ralph Johnson, CISO, State of Washington

- Mary Craig, CIO, Washington State Department of Services for the Blind

- Erik Sandie, Strategic Account Manager, Island

IN THIS EPISODE, YOU'LL LEARN:

How DSB's Orientation and Training Center helps individuals who lose vision learn essential skills - from computer literacy to independent living and employment skills

The impact of Title II ADA changes on state and local government websites and mobile apps

How enterprise browsers are evolving, with Gartner predicting universal adoption by 2032

Why human-centered design is crucial for accessibility and the importance of proper website assessments over overlay solutions

Real-world demonstrations of assistive technologies like Seeing AI and the transformative potential of services like Aira

Why accessibility should be built into initial design and why it's often less expensive than organizations assume

Washington State CISO & DSB CIO showcase digital accessibility tech and share guidance on ADA Title II compliance for state government websites.

The TechTables Newsletter is proudly brought to you by our national partner, SentinelOne

Want to see AI-powered security in action? Check out how the State of Montana revolutionized their cybersecurity using SentinelOne - they're now protecting over 15,000 endpoints across 25 state agencies. Click here to see their success story.



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #190: Content-Defined Zero Trust: Securing Public Sector Data 190 190 #190: Content-Defined Zero Trust: Securing Public Sector Data full de5b2a72-3efe-4092-8ad3-59b15d022f7e https://share.transistor.fm/s/71577809 #190: Content-Defined Zero Trust: Securing Public Sector Data

State, County & K-12 Leaders on Building Modern Data Protection Frameworks

FEATURING:

Ralph Johnson, CISO, State of Washington

Doug Cavit, CISO, Snohomish County

Nikhil Gautam, Director, Technology Services, Bremerton School District

Tim Freestone, CMO, Kiteworks

IN THIS EPISODE, YOU'LL LEARN:

Washington State's strategic approach to zero trust implementation across decentralized agencies and vendor management

How Bremerton School District revolutionized their security architecture to protect sensitive student data across 72 network segments

Snohomish County's comprehensive approach to securing election data through transparency and federal partnerships

Why content-defined zero trust is transforming data protection across state and local government

How public sector leaders balance core security fundamentals with emerging technologies to protect critical data



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> #190: Content-Defined Zero Trust: Securing Public Sector Data

State, County & K-12 Leaders on Building Modern Data Protection Frameworks

FEATURING:

Ralph Johnson, CISO, State of Washington

Doug Cavit, CISO, Snohomish County

Nikhil Gautam, Director, Technology Services, Bremerton School District

Tim Freestone, CMO, Kiteworks

IN THIS EPISODE, YOU'LL LEARN:

Washington State's strategic approach to zero trust implementation across decentralized agencies and vendor management

How Bremerton School District revolutionized their security architecture to protect sensitive student data across 72 network segments

Snohomish County's comprehensive approach to securing election data through transparency and federal partnerships

Why content-defined zero trust is transforming data protection across state and local government

How public sector leaders balance core security fundamentals with emerging technologies to protect critical data



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Fri, 17 Jan 2025 09:29:39 -0800 Joe Toste Joe Toste 2175 #190: Content-Defined Zero Trust: Securing Public Sector Data

State, County & K-12 Leaders on Building Modern Data Protection Frameworks

FEATURING:

Ralph Johnson, CISO, State of Washington

Doug Cavit, CISO, Snohomish County

Nikhil Gautam, Director, Technology Services, Bremerton School District

Tim Freestone, CMO, Kiteworks

IN THIS EPISODE, YOU'LL LEARN:

Washington State's strategic approach to zero trust implementation across decentralized agencies and vendor management

How Bremerton School District revolutionized their security architecture to protect sensitive student data across 72 network segments

Snohomish County's comprehensive approach to securing election data through transparency and federal partnerships

Why content-defined zero trust is transforming data protection across state and local government

How public sector leaders balance core security fundamentals with emerging technologies to protect critical data



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #189: Breaking Digital Barriers in Washington State 189 189 #189: Breaking Digital Barriers in Washington State full 4710de69-c4fc-40bb-bbdb-3687ef75bb60 https://share.transistor.fm/s/e4aa521c FEATURING:

- Ralph Johnson, CISO, State of Washington

- Mary Craig, CIO, Washington State Department of Services for the Blind

- Erik Sandie, Strategic Account Manager, Island

IN THIS EPISODE, YOU'LL LEARN:

How DSB's Orientation and Training Center helps individuals who lose vision learn essential skills - from computer literacy to independent living and employment skills

The impact of Title II ADA changes on state and local government websites and mobile apps

How enterprise browsers are evolving, with Gartner predicting universal adoption by 2032

Why human-centered design is crucial for accessibility and the importance of proper website assessments over overlay solutions

Real-world demonstrations of assistive technologies like Seeing AI and the transformative potential of services like Aira

Why accessibility should be built into initial design and why it's often less expensive than organizations assume

Washington State CISO & DSB CIO showcase digital accessibility tech and share guidance on ADA Title II compliance for state government websites.

The TechTables Newsletter is proudly brought to you by our national partner, SentinelOne

Want to see AI-powered security in action? Check out how the State of Montana revolutionized their cybersecurity using SentinelOne - they're now protecting over 15,000 endpoints across 25 state agencies. Click here to see their success story.



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> FEATURING:

- Ralph Johnson, CISO, State of Washington

- Mary Craig, CIO, Washington State Department of Services for the Blind

- Erik Sandie, Strategic Account Manager, Island

IN THIS EPISODE, YOU'LL LEARN:

How DSB's Orientation and Training Center helps individuals who lose vision learn essential skills - from computer literacy to independent living and employment skills

The impact of Title II ADA changes on state and local government websites and mobile apps

How enterprise browsers are evolving, with Gartner predicting universal adoption by 2032

Why human-centered design is crucial for accessibility and the importance of proper website assessments over overlay solutions

Real-world demonstrations of assistive technologies like Seeing AI and the transformative potential of services like Aira

Why accessibility should be built into initial design and why it's often less expensive than organizations assume

Washington State CISO & DSB CIO showcase digital accessibility tech and share guidance on ADA Title II compliance for state government websites.

The TechTables Newsletter is proudly brought to you by our national partner, SentinelOne

Want to see AI-powered security in action? Check out how the State of Montana revolutionized their cybersecurity using SentinelOne - they're now protecting over 15,000 endpoints across 25 state agencies. Click here to see their success story.



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 14 Jan 2025 05:15:00 -0800 Joe Toste Joe Toste 2304 FEATURING:

- Ralph Johnson, CISO, State of Washington

- Mary Craig, CIO, Washington State Department of Services for the Blind

- Erik Sandie, Strategic Account Manager, Island

IN THIS EPISODE, YOU'LL LEARN:

How DSB's Orientation and Training Center helps individuals who lose vision learn essential skills - from computer literacy to independent living and employment skills

The impact of Title II ADA changes on state and local government websites and mobile apps

How enterprise browsers are evolving, with Gartner predicting universal adoption by 2032

Why human-centered design is crucial for accessibility and the importance of proper website assessments over overlay solutions

Real-world demonstrations of assistive technologies like Seeing AI and the transformative potential of services like Aira

Why accessibility should be built into initial design and why it's often less expensive than organizations assume

Washington State CISO & DSB CIO showcase digital accessibility tech and share guidance on ADA Title II compliance for state government websites.

The TechTables Newsletter is proudly brought to you by our national partner, SentinelOne

Want to see AI-powered security in action? Check out how the State of Montana revolutionized their cybersecurity using SentinelOne - they're now protecting over 15,000 endpoints across 25 state agencies. Click here to see their success story.



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #188: Trailblazing Leaders: GovTech Women Breaking the Status Quo 188 188 #188: Trailblazing Leaders: GovTech Women Breaking the Status Quo full 36aba735-5d8e-4c69-ad2e-9a9a14a0277e https://share.transistor.fm/s/49a78837 The TechTables Newsletter is proudly brought to you by our national partner, SentinelOne

Want to see AI-powered security in action? Check out how the State of Montana revolutionized their cybersecurity using SentinelOne - they're now protecting over 15,000 endpoints across 25 state agencies. Click here to see their success story.

INSIDE TODAY’S ISSUE:

* 🎙️ [New Episode] Breaking the status quo in GovTech: Meet four trailblazing women.

* 📹 A behind-the-scenes look at the new Seattle + Bellevue promo video.

* 💼 Work with me: Discover collaboration opportunities tailored for CIOs and vendor partners

Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Handling Perfectionism and Failure in Leadership

King County CIO Megan Clarke gets real about a game-changing moment in her career - when her 'perfect' system got labeled as a glitch. She opens up about facing constant scrutiny in tech leadership, finding the confidence to stand firm when you know you're right, and why great leaders aren't afraid to say 'I don't know.' Learn how embracing imperfection transformed her approach to public sector innovation.

FEATURING:

* Megan Clarke, Chief Information Officer, King County

* Sabra Schneider, Chief Information Officer, City of Bellevue & MIX President

* Michelle Jackson, Information Technology Director, City of Camas

* Christina Parra, Enterprise Account Manager, SentinelOne

IN THIS EPISODE, YOU'LL LEARN:

* How public sector IT leaders navigate challenges and innovation, from implementing AI chatbots to securing cybersecurity resilience

* Practical strategies for cybersecurity recovery, including backup testing, rapid recovery planning, and department-specific training

* Specific ways to support women in tech leadership, from addressing note-taking bias to providing mentorship and visibility opportunities

* How SentinelOne builds inclusive culture through paid family leave, mental health days, and internship programs

* Why addressing the tech pipeline gap must start with K-12 education, with data showing significant drop-off between ages 12-17

LINKS MENTIONED:

* Megan Clarke's TEDx Talk on Being Perfectly Imperfect

* Christina Parra: Why Diversity in Cybersecurity Matters

📹 A behind-the-scenes

look at the new Seattle + Bellevue promo video

👉 Click here to see the promo video!

💼 Work with me

Discover collaboration opportunities tailored for CIOs and vendor partners

For CIOs -

The Collaboratory: Where Public Sector Technology Leaders Get Real

Tired of the same conference slides? So are your peers.

I really felt like you were offering something different that brought people together... having frank conversations and discussions. I just came back from a conference, and it was the same bloody slides on train-your-people-about-security. And I was just like, why don't we talk? Why don't we take this to the next level, like where it really matters? And that's what you're doing here.

Join a vendor-free community of public sector technology leaders who skip the slides and dive into what actually matters.

Email collaboratory@techtables.com to apply today!

For Vendor Partners - Why brand matters in B2B

B2B buying process has changed, and your sales strategy must, too

Dave Gerhardt says it best:

Brand will help you win deals. Brand gets you out of the feature wars. Brand means you're not battling over a 4.6 vs. 4.7 rating on G2. Brands means the sales team isn’t grasping at straws to articulate how you're different. Without a brand, people will buy: 1. The product they've bought before (it's safer, they've used it before) 2. The product that's cheaper (it's safer, it doesn't break the bank)

This is where TechTables comes in.

We understand brand better than anyone in the public sector. Let us help you build a brand that wins deals, stands out, and drives pipeline.

Ready to leave outdated marketing and content strategies behind? Let TechTables elevate your brand to the next level.

Email sales@techtables.com to start the conversation today.

ps: Not ready yet? No worries. Check out my exclusive interview with the 23rd Governor of Arizona, Doug Ducey, where we talk about how “Cybersecurity is Homeland Security” and Arizona’s trailblazing Whole of State approach.

Watch it below!

The TechTables Newsletter is proudly brought to you by our national partner, Verizon

Verizon Frontline is the most advanced network that keeps first responders connected when it matters most. Click here to check out the solutions built for first responders.



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> The TechTables Newsletter is proudly brought to you by our national partner, SentinelOne

Want to see AI-powered security in action? Check out how the State of Montana revolutionized their cybersecurity using SentinelOne - they're now protecting over 15,000 endpoints across 25 state agencies. Click here to see their success story.

INSIDE TODAY’S ISSUE:

* 🎙️ [New Episode] Breaking the status quo in GovTech: Meet four trailblazing women.

* 📹 A behind-the-scenes look at the new Seattle + Bellevue promo video.

* 💼 Work with me: Discover collaboration opportunities tailored for CIOs and vendor partners

Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Handling Perfectionism and Failure in Leadership

King County CIO Megan Clarke gets real about a game-changing moment in her career - when her 'perfect' system got labeled as a glitch. She opens up about facing constant scrutiny in tech leadership, finding the confidence to stand firm when you know you're right, and why great leaders aren't afraid to say 'I don't know.' Learn how embracing imperfection transformed her approach to public sector innovation.

FEATURING:

* Megan Clarke, Chief Information Officer, King County

* Sabra Schneider, Chief Information Officer, City of Bellevue & MIX President

* Michelle Jackson, Information Technology Director, City of Camas

* Christina Parra, Enterprise Account Manager, SentinelOne

IN THIS EPISODE, YOU'LL LEARN:

* How public sector IT leaders navigate challenges and innovation, from implementing AI chatbots to securing cybersecurity resilience

* Practical strategies for cybersecurity recovery, including backup testing, rapid recovery planning, and department-specific training

* Specific ways to support women in tech leadership, from addressing note-taking bias to providing mentorship and visibility opportunities

* How SentinelOne builds inclusive culture through paid family leave, mental health days, and internship programs

* Why addressing the tech pipeline gap must start with K-12 education, with data showing significant drop-off between ages 12-17

LINKS MENTIONED:

* Megan Clarke's TEDx Talk on Being Perfectly Imperfect

* Christina Parra: Why Diversity in Cybersecurity Matters

📹 A behind-the-scenes

look at the new Seattle + Bellevue promo video

👉 Click here to see the promo video!

💼 Work with me

Discover collaboration opportunities tailored for CIOs and vendor partners

For CIOs -

The Collaboratory: Where Public Sector Technology Leaders Get Real

Tired of the same conference slides? So are your peers.

I really felt like you were offering something different that brought people together... having frank conversations and discussions. I just came back from a conference, and it was the same bloody slides on train-your-people-about-security. And I was just like, why don't we talk? Why don't we take this to the next level, like where it really matters? And that's what you're doing here.

Join a vendor-free community of public sector technology leaders who skip the slides and dive into what actually matters.

Email collaboratory@techtables.com to apply today!

For Vendor Partners - Why brand matters in B2B

B2B buying process has changed, and your sales strategy must, too

Dave Gerhardt says it best:

Brand will help you win deals. Brand gets you out of the feature wars. Brand means you're not battling over a 4.6 vs. 4.7 rating on G2. Brands means the sales team isn’t grasping at straws to articulate how you're different. Without a brand, people will buy: 1. The product they've bought before (it's safer, they've used it before) 2. The product that's cheaper (it's safer, it doesn't break the bank)

This is where TechTables comes in.

We understand brand better than anyone in the public sector. Let us help you build a brand that wins deals, stands out, and drives pipeline.

Ready to leave outdated marketing and content strategies behind? Let TechTables elevate your brand to the next level.

Email sales@techtables.com to start the conversation today.

ps: Not ready yet? No worries. Check out my exclusive interview with the 23rd Governor of Arizona, Doug Ducey, where we talk about how “Cybersecurity is Homeland Security” and Arizona’s trailblazing Whole of State approach.

Watch it below!

The TechTables Newsletter is proudly brought to you by our national partner, Verizon

Verizon Frontline is the most advanced network that keeps first responders connected when it matters most. Click here to check out the solutions built for first responders.



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Wed, 08 Jan 2025 05:15:00 -0800 Joe Toste Joe Toste 2947 The TechTables Newsletter is proudly brought to you by our national partner, SentinelOne

Want to see AI-powered security in action? Check out how the State of Montana revolutionized their cybersecurity using SentinelOne - they're now protecting over 15,000 endpoints across 25 state agencies. Click here to see their success story.

INSIDE TODAY’S ISSUE:

* 🎙️ [New Episode] Breaking the status quo in GovTech: Meet four trailblazing women.

* 📹 A behind-the-scenes look at the new Seattle + Bellevue promo video.

* 💼 Work with me: Discover collaboration opportunities tailored for CIOs and vendor partners

Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Handling Perfectionism and Failure in Leadership

King County CIO Megan Clarke gets real about a game-changing moment in her career - when her 'perfect' system got labeled as a glitch. She opens up about facing constant scrutiny in tech leadership, finding the confidence to stand firm when you know you're right, and why great leaders aren't afraid to say 'I don't know.' Learn how embracing imperfection transformed her approach to public sector innovation.

FEATURING:

* Megan Clarke, Chief Information Officer, King County

* Sabra Schneider, Chief Information Officer, City of Bellevue & MIX President

* Michelle Jackson, Information Technology Director, City of Camas

* Christina Parra, Enterprise Account Manager, SentinelOne

IN THIS EPISODE, YOU'LL LEARN:

* How public sector IT leaders navigate challenges and innovation, from implementing AI chatbots to securing cybersecurity resilience

* Practical strategies for cybersecurity recovery, including backup testing, rapid recovery planning, and department-specific training

* Specific ways to support women in tech leadership, from addressing note-taking bias to providing mentorship and visibility opportunities

* How SentinelOne builds inclusive culture through paid family leave, mental health days, and internship programs

* Why addressing the tech pipeline gap must start with K-12 education, with data showing significant drop-off between ages 12-17

LINKS MENTIONED:

* Megan Clarke's TEDx Talk on Being Perfectly Imperfect

* Christina Parra: Why Diversity in Cybersecurity Matters

📹 A behind-the-scenes

look at the new Seattle + Bellevue promo video

👉 Click here to see the promo video!

💼 Work with me

Discover collaboration opportunities tailored for CIOs and vendor partners

For CIOs -

The Collaboratory: Where Public Sector Technology Leaders Get Real

Tired of the same conference slides? So are your peers.

I really felt like you were offering something different that brought people together... having frank conversations and discussions. I just came back from a conference, and it was the same bloody slides on train-your-people-about-security. And I was just like, why don't we talk? Why don't we take this to the next level, like where it really matters? And that's what you're doing here.

Join a vendor-free community of public sector technology leaders who skip the slides and dive into what actually matters.

Email collaboratory@techtables.com to apply today!

For Vendor Partners - Why brand matters in B2B

B2B buying process has changed, and your sales strategy must, too

Dave Gerhardt says it best:

Brand will help you win deals. Brand gets you out of the feature wars. Brand means you're not battling over a 4.6 vs. 4.7 rating on G2. Brands means the sales team isn’t grasping at straws to articulate how you're different. Without a brand, people will buy: 1. The product they've bought before (it's safer, they've used it before) 2. The product that's cheaper (it's safer, it doesn't break the bank)

This is where TechTables comes in.

We understand brand better than anyone in the public sector. Let us help you build a brand that wins deals, stands out, and drives pipeline.

Ready to leave outdated marketing and content strategies behind? Let TechTables elevate your brand to the next level.

Email sales@techtables.com to start the conversation today.

ps: Not ready yet? No worries. Check out my exclusive interview with the 23rd Governor of Arizona, Doug Ducey, where we talk about how “Cybersecurity is Homeland Security” and Arizona’s trailblazing Whole of State approach.

Watch it below!

The TechTables Newsletter is proudly brought to you by our national partner, Verizon

Verizon Frontline is the most advanced network that keeps first responders connected when it matters most. Click here to check out the solutions built for first responders.



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #187: Lindsey Pollak, New York Times Best Selling Author [Multigenerational Workplace Expert] 187 187 #187: Lindsey Pollak, New York Times Best Selling Author [Multigenerational Workplace Expert] full dbe21502-1b0c-4f4a-9530-c40868f05cf6 https://share.transistor.fm/s/3f522169 IN THIS EPISODE, YOU'LL LEARN:

* The "Remix" approach to blending traditional and modern workplace practices - from an architect combining pencil sketches with CAD software to startups implementing "Fancy Fridays"

* Why the one-size-fits-all approach is failing today's workforce and how organizations can implement successful "and/or" solutions for benefits, team activities, and work arrangements

* How generational perspectives on loyalty have evolved - from baby boomers' company-focused loyalty to millennials' and Gen Z's emphasis on individual relationships and mutual value

* Google's groundbreaking research on effective leadership, revealing why being a good coach surpasses technical expertise as the #1 quality of high-performing managers

* Practical strategies for addressing post-COVID workplace trauma and setting clear boundaries around remote work, mental health, and work-life balance

TIMESTAMPS:

* (00:00) Introduction and Show Overview

* (01:45) From College Career Expert to Generational Translator: Lindsey's Journey

* (04:45) The Remix Framework: Modernizing Traditional Workplace Practices

* (06:30) Case Studies in Successful Multi-generational Integration

* (08:45) Breaking Down Generational Assumptions and Individual "Onlyness"

* (13:45) Rethinking Career Development and Employee Recognition

* (16:15) Redefining Workplace Loyalty Across Generations

* (19:30) Google's Research on Coaching Leadership

* (24:45) Navigating Post-COVID Return-to-Office Challenges

* (31:45) Multi-generational Mentorship Success Stories

LINKS MENTIONED:

* "The Remix: How to Lead and Succeed in the Multi-Generational Workplace" by Lindsey Pollak

* Google's Project Oxygen Research (2008, 2018)

* "The Trillion Dollar Coach" (Referenced when discussing Bill Campbell)

* https://lindseypollak.com/

Whenever you’re ready, there are 4 ways you can connect with TechTables:

1. The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

3. 🎥 Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.

See the past events here: https://www.techtables.com/s/past-events

4. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action.

📧 Interested? Email Joe at joe@techtables.com.

PARTNERS

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

Want to see AI-powered security in action? Check out how the State of Montana revolutionized their cybersecurity using SentinelOne - they're now protecting over 15,000 endpoints across 25 state agencies. See their success story below.

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders: https://www.verizon.com/business/solutions/public-sector/public-safety/

CXOs Only: Exclusive Collaboratory CXO Resource

Leader Guide for Episode #187

Gain actionable insights, strategic frameworks, and engaging discussion points on critical topics like AI implementation, privacy, and cybersecurity—crafted specifically for public sector CXOs.

Why Join the TechTables Collaboratory?

Join a National Network of CXOs

Connect with leaders across the country—from California, Nevada, and Texas to Florida and beyond. Representing over $500M in IT spend, this growing community spans state agencies, cities, counties, K-12, and HigherEd.

Monthly Group Calls (90 minutes)

Engage in deep discussions with public sector peers and stay ahead of the curve on emerging trends.

Exclusive Benefits

• Free Hotel Stay at TechTables live events.

• Vendor-Free Private Community governed by Chatham House Rules—open only to public sector CXOs and their leadership teams.

Access the Episode #187 Leader Guide Below 👇



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> IN THIS EPISODE, YOU'LL LEARN:

* The "Remix" approach to blending traditional and modern workplace practices - from an architect combining pencil sketches with CAD software to startups implementing "Fancy Fridays"

* Why the one-size-fits-all approach is failing today's workforce and how organizations can implement successful "and/or" solutions for benefits, team activities, and work arrangements

* How generational perspectives on loyalty have evolved - from baby boomers' company-focused loyalty to millennials' and Gen Z's emphasis on individual relationships and mutual value

* Google's groundbreaking research on effective leadership, revealing why being a good coach surpasses technical expertise as the #1 quality of high-performing managers

* Practical strategies for addressing post-COVID workplace trauma and setting clear boundaries around remote work, mental health, and work-life balance

TIMESTAMPS:

* (00:00) Introduction and Show Overview

* (01:45) From College Career Expert to Generational Translator: Lindsey's Journey

* (04:45) The Remix Framework: Modernizing Traditional Workplace Practices

* (06:30) Case Studies in Successful Multi-generational Integration

* (08:45) Breaking Down Generational Assumptions and Individual "Onlyness"

* (13:45) Rethinking Career Development and Employee Recognition

* (16:15) Redefining Workplace Loyalty Across Generations

* (19:30) Google's Research on Coaching Leadership

* (24:45) Navigating Post-COVID Return-to-Office Challenges

* (31:45) Multi-generational Mentorship Success Stories

LINKS MENTIONED:

* "The Remix: How to Lead and Succeed in the Multi-Generational Workplace" by Lindsey Pollak

* Google's Project Oxygen Research (2008, 2018)

* "The Trillion Dollar Coach" (Referenced when discussing Bill Campbell)

* https://lindseypollak.com/

Whenever you’re ready, there are 4 ways you can connect with TechTables:

1. The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

3. 🎥 Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.

See the past events here: https://www.techtables.com/s/past-events

4. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action.

📧 Interested? Email Joe at joe@techtables.com.

PARTNERS

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

Want to see AI-powered security in action? Check out how the State of Montana revolutionized their cybersecurity using SentinelOne - they're now protecting over 15,000 endpoints across 25 state agencies. See their success story below.

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders: https://www.verizon.com/business/solutions/public-sector/public-safety/

CXOs Only: Exclusive Collaboratory CXO Resource

Leader Guide for Episode #187

Gain actionable insights, strategic frameworks, and engaging discussion points on critical topics like AI implementation, privacy, and cybersecurity—crafted specifically for public sector CXOs.

Why Join the TechTables Collaboratory?

Join a National Network of CXOs

Connect with leaders across the country—from California, Nevada, and Texas to Florida and beyond. Representing over $500M in IT spend, this growing community spans state agencies, cities, counties, K-12, and HigherEd.

Monthly Group Calls (90 minutes)

Engage in deep discussions with public sector peers and stay ahead of the curve on emerging trends.

Exclusive Benefits

• Free Hotel Stay at TechTables live events.

• Vendor-Free Private Community governed by Chatham House Rules—open only to public sector CXOs and their leadership teams.

Access the Episode #187 Leader Guide Below 👇



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 31 Dec 2024 23:30:35 -0800 Joe Toste Joe Toste 2063 IN THIS EPISODE, YOU'LL LEARN:

* The "Remix" approach to blending traditional and modern workplace practices - from an architect combining pencil sketches with CAD software to startups implementing "Fancy Fridays"

* Why the one-size-fits-all approach is failing today's workforce and how organizations can implement successful "and/or" solutions for benefits, team activities, and work arrangements

* How generational perspectives on loyalty have evolved - from baby boomers' company-focused loyalty to millennials' and Gen Z's emphasis on individual relationships and mutual value

* Google's groundbreaking research on effective leadership, revealing why being a good coach surpasses technical expertise as the #1 quality of high-performing managers

* Practical strategies for addressing post-COVID workplace trauma and setting clear boundaries around remote work, mental health, and work-life balance

TIMESTAMPS:

* (00:00) Introduction and Show Overview

* (01:45) From College Career Expert to Generational Translator: Lindsey's Journey

* (04:45) The Remix Framework: Modernizing Traditional Workplace Practices

* (06:30) Case Studies in Successful Multi-generational Integration

* (08:45) Breaking Down Generational Assumptions and Individual "Onlyness"

* (13:45) Rethinking Career Development and Employee Recognition

* (16:15) Redefining Workplace Loyalty Across Generations

* (19:30) Google's Research on Coaching Leadership

* (24:45) Navigating Post-COVID Return-to-Office Challenges

* (31:45) Multi-generational Mentorship Success Stories

LINKS MENTIONED:

* "The Remix: How to Lead and Succeed in the Multi-Generational Workplace" by Lindsey Pollak

* Google's Project Oxygen Research (2008, 2018)

* "The Trillion Dollar Coach" (Referenced when discussing Bill Campbell)

* https://lindseypollak.com/

Whenever you’re ready, there are 4 ways you can connect with TechTables:

1. The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

3. 🎥 Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.

See the past events here: https://www.techtables.com/s/past-events

4. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action.

📧 Interested? Email Joe at joe@techtables.com.

PARTNERS

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

Want to see AI-powered security in action? Check out how the State of Montana revolutionized their cybersecurity using SentinelOne - they're now protecting over 15,000 endpoints across 25 state agencies. See their success story below.

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders: https://www.verizon.com/business/solutions/public-sector/public-safety/

CXOs Only: Exclusive Collaboratory CXO Resource

Leader Guide for Episode #187

Gain actionable insights, strategic frameworks, and engaging discussion points on critical topics like AI implementation, privacy, and cybersecurity—crafted specifically for public sector CXOs.

Why Join the TechTables Collaboratory?

Join a National Network of CXOs

Connect with leaders across the country—from California, Nevada, and Texas to Florida and beyond. Representing over $500M in IT spend, this growing community spans state agencies, cities, counties, K-12, and HigherEd.

Monthly Group Calls (90 minutes)

Engage in deep discussions with public sector peers and stay ahead of the curve on emerging trends.

Exclusive Benefits

• Free Hotel Stay at TechTables live events.

• Vendor-Free Private Community governed by Chatham House Rules—open only to public sector CXOs and their leadership teams.

Access the Episode #187 Leader Guide Below 👇



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #186: From SCARE to CARES: Transforming IT Culture 186 186 #186: From SCARE to CARES: Transforming IT Culture full d8d9ed2e-d6b9-40e0-b51d-054a03bce523 https://share.transistor.fm/s/2d9d1f88

The TechTables Newsletter is proudly brought to you by our national partner, SentinelOne

Want to see AI-powered security in action? Check out how the State of Montana revolutionized their cybersecurity using SentinelOne - they're now protecting over 15,000 endpoints across 25 state agencies. Click here to see their success story.

FEATURING:

* Saby Waraich, CIO/CISO, Clackamas Community College

* Ed Odom, Race and Social Justice Lead, City of Seattle IT

* Melanie Vogt, Human Resources, City of Seattle IT

* Curtis Nimmons, HR Director, City of Seattle IT

IN THIS EPISODE, YOU'LL LEARN:

* How the SCARE to CARES framework addresses digital transformations, noting that 84% fail, with 52% due to communication issues

* Practical strategies for managing Seattle IT's transition to 3-day office mandates, including listening sessions, drop-in hours, and employee assistance programs

* How military-style "mission over self" leadership principles can foster employee buy-in while maintaining empathy

* Why shifting from negative mindsets (with 80-85% of daily 70,000 thoughts being negative) is crucial for effective leadership

* The importance of developing "power skills" (formerly called "soft skills") in the workplace

LINKS MENTIONED:

* "Purple Cow" by Seth Godin

* "Positive Intelligence" by Shirzad

* City of Seattle IT Employee Assistance Program

* Clackamas Community College

🎬 Welcome to the 🔒 member-exclusive edition 🔒 of the TechTables Collaboratory!

Each month, we deliver fresh, innovative insights to inspire connection, spark bold ideas, and transform the way you tackle public sector challenges—straight from our Monthly Forum call on the 1st Thursday of every month.

This month’s featured guest speaker is Andrea Ballinger, Vice Provost and Chief Information Officer at Oregon State University.

Join the TechTables Collaboratory before Thursday, January 16th at 11:00 AM to be on our next monthly call!

Whenever you’re ready, there are 4 ways you can connect with TechTables:

1. The TechTables Newsletter

Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

2. 🤝 The Collaboratory

What is the TechTables Collaboratory?

It's the Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory: A 100% Public Sector, Vendor-Free Private Community.

Membership Benefits Include:

* 📅 Monthly Group Calls – 90-minute virtual sessions where public sector leaders dive deep into challenges and share actionable insights.

* 🤝 Collaboratory Roundtable Meetups – Exclusive in-person gatherings to foster collaboration and connection.

* 🏨 Hotel Accommodations on Us – Your stay is covered during TechTables events, so you can focus on what matters most—building relationships and driving innovation.

Bonus:

* 🗂️ Episode-Specific Leader Guides – Actionable takeaways and insights from each session, designed to help you empower your team and implement new ideas immediately.

3. 🎥 Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.

Email Joe at joe@techtables.com to get on our private 2025 event waitlist.

4. 🤝 The Public Sector Cybersecurity Summit: Kicking off 2025 to Defend, Protect, and Secure: bringing together government and private sector leaders quarterly to strengthen collective defense capabilities against rising cyber threats.

The virtual summit focuses on building resilient security frameworks through topics like Zero Trust and AI-enabled operations, uniting CIOs and CISOs to protect critical infrastructure and government services.

📧 Interested? Email Joe at joe@techtables.com

The TechTables Newsletter is proudly brought to you by our national partner, Verizon

Verizon Frontline is the most advanced network that keeps first responders connected when it matters most. Click here to check out the solutions built for first responders.



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]>

The TechTables Newsletter is proudly brought to you by our national partner, SentinelOne

Want to see AI-powered security in action? Check out how the State of Montana revolutionized their cybersecurity using SentinelOne - they're now protecting over 15,000 endpoints across 25 state agencies. Click here to see their success story.

FEATURING:

* Saby Waraich, CIO/CISO, Clackamas Community College

* Ed Odom, Race and Social Justice Lead, City of Seattle IT

* Melanie Vogt, Human Resources, City of Seattle IT

* Curtis Nimmons, HR Director, City of Seattle IT

IN THIS EPISODE, YOU'LL LEARN:

* How the SCARE to CARES framework addresses digital transformations, noting that 84% fail, with 52% due to communication issues

* Practical strategies for managing Seattle IT's transition to 3-day office mandates, including listening sessions, drop-in hours, and employee assistance programs

* How military-style "mission over self" leadership principles can foster employee buy-in while maintaining empathy

* Why shifting from negative mindsets (with 80-85% of daily 70,000 thoughts being negative) is crucial for effective leadership

* The importance of developing "power skills" (formerly called "soft skills") in the workplace

LINKS MENTIONED:

* "Purple Cow" by Seth Godin

* "Positive Intelligence" by Shirzad

* City of Seattle IT Employee Assistance Program

* Clackamas Community College

🎬 Welcome to the 🔒 member-exclusive edition 🔒 of the TechTables Collaboratory!

Each month, we deliver fresh, innovative insights to inspire connection, spark bold ideas, and transform the way you tackle public sector challenges—straight from our Monthly Forum call on the 1st Thursday of every month.

This month’s featured guest speaker is Andrea Ballinger, Vice Provost and Chief Information Officer at Oregon State University.

Join the TechTables Collaboratory before Thursday, January 16th at 11:00 AM to be on our next monthly call!

Whenever you’re ready, there are 4 ways you can connect with TechTables:

1. The TechTables Newsletter

Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

2. 🤝 The Collaboratory

What is the TechTables Collaboratory?

It's the Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory: A 100% Public Sector, Vendor-Free Private Community.

Membership Benefits Include:

* 📅 Monthly Group Calls – 90-minute virtual sessions where public sector leaders dive deep into challenges and share actionable insights.

* 🤝 Collaboratory Roundtable Meetups – Exclusive in-person gatherings to foster collaboration and connection.

* 🏨 Hotel Accommodations on Us – Your stay is covered during TechTables events, so you can focus on what matters most—building relationships and driving innovation.

Bonus:

* 🗂️ Episode-Specific Leader Guides – Actionable takeaways and insights from each session, designed to help you empower your team and implement new ideas immediately.

3. 🎥 Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.

Email Joe at joe@techtables.com to get on our private 2025 event waitlist.

4. 🤝 The Public Sector Cybersecurity Summit: Kicking off 2025 to Defend, Protect, and Secure: bringing together government and private sector leaders quarterly to strengthen collective defense capabilities against rising cyber threats.

The virtual summit focuses on building resilient security frameworks through topics like Zero Trust and AI-enabled operations, uniting CIOs and CISOs to protect critical infrastructure and government services.

📧 Interested? Email Joe at joe@techtables.com

The TechTables Newsletter is proudly brought to you by our national partner, Verizon

Verizon Frontline is the most advanced network that keeps first responders connected when it matters most. Click here to check out the solutions built for first responders.



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 31 Dec 2024 22:21:40 -0800 Joe Toste Joe Toste 2138

The TechTables Newsletter is proudly brought to you by our national partner, SentinelOne

Want to see AI-powered security in action? Check out how the State of Montana revolutionized their cybersecurity using SentinelOne - they're now protecting over 15,000 endpoints across 25 state agencies. Click here to see their success story.

FEATURING:

* Saby Waraich, CIO/CISO, Clackamas Community College

* Ed Odom, Race and Social Justice Lead, City of Seattle IT

* Melanie Vogt, Human Resources, City of Seattle IT

* Curtis Nimmons, HR Director, City of Seattle IT

IN THIS EPISODE, YOU'LL LEARN:

* How the SCARE to CARES framework addresses digital transformations, noting that 84% fail, with 52% due to communication issues

* Practical strategies for managing Seattle IT's transition to 3-day office mandates, including listening sessions, drop-in hours, and employee assistance programs

* How military-style "mission over self" leadership principles can foster employee buy-in while maintaining empathy

* Why shifting from negative mindsets (with 80-85% of daily 70,000 thoughts being negative) is crucial for effective leadership

* The importance of developing "power skills" (formerly called "soft skills") in the workplace

LINKS MENTIONED:

* "Purple Cow" by Seth Godin

* "Positive Intelligence" by Shirzad

* City of Seattle IT Employee Assistance Program

* Clackamas Community College

🎬 Welcome to the 🔒 member-exclusive edition 🔒 of the TechTables Collaboratory!

Each month, we deliver fresh, innovative insights to inspire connection, spark bold ideas, and transform the way you tackle public sector challenges—straight from our Monthly Forum call on the 1st Thursday of every month.

This month’s featured guest speaker is Andrea Ballinger, Vice Provost and Chief Information Officer at Oregon State University.

Join the TechTables Collaboratory before Thursday, January 16th at 11:00 AM to be on our next monthly call!

Whenever you’re ready, there are 4 ways you can connect with TechTables:

1. The TechTables Newsletter

Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

2. 🤝 The Collaboratory

What is the TechTables Collaboratory?

It's the Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory: A 100% Public Sector, Vendor-Free Private Community.

Membership Benefits Include:

* 📅 Monthly Group Calls – 90-minute virtual sessions where public sector leaders dive deep into challenges and share actionable insights.

* 🤝 Collaboratory Roundtable Meetups – Exclusive in-person gatherings to foster collaboration and connection.

* 🏨 Hotel Accommodations on Us – Your stay is covered during TechTables events, so you can focus on what matters most—building relationships and driving innovation.

Bonus:

* 🗂️ Episode-Specific Leader Guides – Actionable takeaways and insights from each session, designed to help you empower your team and implement new ideas immediately.

3. 🎥 Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.

Email Joe at joe@techtables.com to get on our private 2025 event waitlist.

4. 🤝 The Public Sector Cybersecurity Summit: Kicking off 2025 to Defend, Protect, and Secure: bringing together government and private sector leaders quarterly to strengthen collective defense capabilities against rising cyber threats.

The virtual summit focuses on building resilient security frameworks through topics like Zero Trust and AI-enabled operations, uniting CIOs and CISOs to protect critical infrastructure and government services.

📧 Interested? Email Joe at joe@techtables.com

The TechTables Newsletter is proudly brought to you by our national partner, Verizon

Verizon Frontline is the most advanced network that keeps first responders connected when it matters most. Click here to check out the solutions built for first responders.



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #185: Seattle on Managing the 'AI Glitter Bomb' 185 185 #185: Seattle on Managing the 'AI Glitter Bomb' full eca3b13b-b09a-4b8e-b639-3ad32ad6d9fe https://share.transistor.fm/s/a730f8ee

The TechTables Newsletter is proudly brought to you by our national partner, SentinelOne

Want to see AI-powered security in action? Check out how the State of Montana revolutionized their cybersecurity using SentinelOne - they're now protecting over 15,000 endpoints across 25 state agencies. Click here to see their success story.

FEATURING:

* Ginger Armbruster, Chief Privacy Officer, City of Seattle IT

* Ed Odom, Race and Social Justice Lead, City of Seattle IT

* Ana LaNasa-Selvidge, Organizational Change Management Lead, City of Seattle IT

* Greg Smith, Chief Information Security Officer, City of Seattle IT

* Michael Cruz, Director of Data and AI, SLED, Microsoft

IN THIS EPISODE, YOU’LL LEARN:

* How the City of Seattle is approaching AI adoption with a focus on responsible use, data privacy, and equity.

* The unique privacy challenges AI poses for city governments, especially concerning data protection and maintaining public trust.

* Why organizational change management is essential for the successful implementation of new technologies and securing employee buy-in.

* Strategies for identifying and addressing potential biases in AI systems and guaranteeing equitable service delivery for all communities.

* The importance of collaboration and transparent communication in navigating the complexities of AI and cybersecurity in the public sector.

LINKS MENTIONED

* Government AI Coalition

* Department of Homeland Security's AI Safety and Security Board

* Microsoft Copilot

* City of Seattle Privacy Program

* Seattle Race and Social Justice Initiative

🎬 Welcome to the 🔒 member-exclusive edition 🔒 of the TechTables Collaboratory!

Each month, we deliver fresh, innovative insights to inspire connection, spark bold ideas, and transform the way you tackle public sector challenges—straight from our Monthly Forum call on the 1st Thursday of every month.

This month’s featured guest speaker is Andrea Ballinger, Vice Provost and Chief Information Officer at Oregon State University.

Join the TechTables Collaboratory before Thursday, January 16th at 11:00 AM to be on our next monthly call!

Whenever you’re ready, there are 4 ways you can connect with TechTables:

1. The TechTables Newsletter

Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

2. 🤝 The Collaboratory

What is the TechTables Collaboratory?

It's the Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory: A 100% Public Sector, Vendor-Free Private Community.

Membership Benefits Include:

* 📅 Monthly Group Calls – 90-minute virtual sessions where public sector leaders dive deep into challenges and share actionable insights.

* 🤝 Collaboratory Roundtable Meetups – Exclusive in-person gatherings to foster collaboration and connection.

* 🏨 Hotel Accommodations on Us – Your stay is covered during TechTables events, so you can focus on what matters most—building relationships and driving innovation.

Bonus:

* 🗂️ Episode-Specific Leader Guides – Actionable takeaways and insights from each session, designed to help you empower your team and implement new ideas immediately.

3. 🎥 Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.

Email Joe at joe@techtables.com to get on our private 2025 event waitlist.

4. 🤝 The Public Sector Cybersecurity Summit: Kicking off 2025 to Defend, Protect, and Secure: bringing together government and private sector leaders quarterly to strengthen collective defense capabilities against rising cyber threats.

The virtual summit focuses on building resilient security frameworks through topics like Zero Trust and AI-enabled operations, uniting CIOs and CISOs to protect critical infrastructure and government services.

📧 Interested? Email Joe at joe@techtables.com

The TechTables Newsletter is proudly brought to you by our national partner, Verizon

Verizon Frontline is the most advanced network that keeps first responders connected when it matters most. Click here to check out the solutions built for first responders.



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]>

The TechTables Newsletter is proudly brought to you by our national partner, SentinelOne

Want to see AI-powered security in action? Check out how the State of Montana revolutionized their cybersecurity using SentinelOne - they're now protecting over 15,000 endpoints across 25 state agencies. Click here to see their success story.

FEATURING:

* Ginger Armbruster, Chief Privacy Officer, City of Seattle IT

* Ed Odom, Race and Social Justice Lead, City of Seattle IT

* Ana LaNasa-Selvidge, Organizational Change Management Lead, City of Seattle IT

* Greg Smith, Chief Information Security Officer, City of Seattle IT

* Michael Cruz, Director of Data and AI, SLED, Microsoft

IN THIS EPISODE, YOU’LL LEARN:

* How the City of Seattle is approaching AI adoption with a focus on responsible use, data privacy, and equity.

* The unique privacy challenges AI poses for city governments, especially concerning data protection and maintaining public trust.

* Why organizational change management is essential for the successful implementation of new technologies and securing employee buy-in.

* Strategies for identifying and addressing potential biases in AI systems and guaranteeing equitable service delivery for all communities.

* The importance of collaboration and transparent communication in navigating the complexities of AI and cybersecurity in the public sector.

LINKS MENTIONED

* Government AI Coalition

* Department of Homeland Security's AI Safety and Security Board

* Microsoft Copilot

* City of Seattle Privacy Program

* Seattle Race and Social Justice Initiative

🎬 Welcome to the 🔒 member-exclusive edition 🔒 of the TechTables Collaboratory!

Each month, we deliver fresh, innovative insights to inspire connection, spark bold ideas, and transform the way you tackle public sector challenges—straight from our Monthly Forum call on the 1st Thursday of every month.

This month’s featured guest speaker is Andrea Ballinger, Vice Provost and Chief Information Officer at Oregon State University.

Join the TechTables Collaboratory before Thursday, January 16th at 11:00 AM to be on our next monthly call!

Whenever you’re ready, there are 4 ways you can connect with TechTables:

1. The TechTables Newsletter

Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

2. 🤝 The Collaboratory

What is the TechTables Collaboratory?

It's the Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory: A 100% Public Sector, Vendor-Free Private Community.

Membership Benefits Include:

* 📅 Monthly Group Calls – 90-minute virtual sessions where public sector leaders dive deep into challenges and share actionable insights.

* 🤝 Collaboratory Roundtable Meetups – Exclusive in-person gatherings to foster collaboration and connection.

* 🏨 Hotel Accommodations on Us – Your stay is covered during TechTables events, so you can focus on what matters most—building relationships and driving innovation.

Bonus:

* 🗂️ Episode-Specific Leader Guides – Actionable takeaways and insights from each session, designed to help you empower your team and implement new ideas immediately.

3. 🎥 Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.

Email Joe at joe@techtables.com to get on our private 2025 event waitlist.

4. 🤝 The Public Sector Cybersecurity Summit: Kicking off 2025 to Defend, Protect, and Secure: bringing together government and private sector leaders quarterly to strengthen collective defense capabilities against rising cyber threats.

The virtual summit focuses on building resilient security frameworks through topics like Zero Trust and AI-enabled operations, uniting CIOs and CISOs to protect critical infrastructure and government services.

📧 Interested? Email Joe at joe@techtables.com

The TechTables Newsletter is proudly brought to you by our national partner, Verizon

Verizon Frontline is the most advanced network that keeps first responders connected when it matters most. Click here to check out the solutions built for first responders.



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 31 Dec 2024 19:47:42 -0800 Joe Toste Joe Toste 3162

The TechTables Newsletter is proudly brought to you by our national partner, SentinelOne

Want to see AI-powered security in action? Check out how the State of Montana revolutionized their cybersecurity using SentinelOne - they're now protecting over 15,000 endpoints across 25 state agencies. Click here to see their success story.

FEATURING:

* Ginger Armbruster, Chief Privacy Officer, City of Seattle IT

* Ed Odom, Race and Social Justice Lead, City of Seattle IT

* Ana LaNasa-Selvidge, Organizational Change Management Lead, City of Seattle IT

* Greg Smith, Chief Information Security Officer, City of Seattle IT

* Michael Cruz, Director of Data and AI, SLED, Microsoft

IN THIS EPISODE, YOU’LL LEARN:

* How the City of Seattle is approaching AI adoption with a focus on responsible use, data privacy, and equity.

* The unique privacy challenges AI poses for city governments, especially concerning data protection and maintaining public trust.

* Why organizational change management is essential for the successful implementation of new technologies and securing employee buy-in.

* Strategies for identifying and addressing potential biases in AI systems and guaranteeing equitable service delivery for all communities.

* The importance of collaboration and transparent communication in navigating the complexities of AI and cybersecurity in the public sector.

LINKS MENTIONED

* Government AI Coalition

* Department of Homeland Security's AI Safety and Security Board

* Microsoft Copilot

* City of Seattle Privacy Program

* Seattle Race and Social Justice Initiative

🎬 Welcome to the 🔒 member-exclusive edition 🔒 of the TechTables Collaboratory!

Each month, we deliver fresh, innovative insights to inspire connection, spark bold ideas, and transform the way you tackle public sector challenges—straight from our Monthly Forum call on the 1st Thursday of every month.

This month’s featured guest speaker is Andrea Ballinger, Vice Provost and Chief Information Officer at Oregon State University.

Join the TechTables Collaboratory before Thursday, January 16th at 11:00 AM to be on our next monthly call!

Whenever you’re ready, there are 4 ways you can connect with TechTables:

1. The TechTables Newsletter

Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

2. 🤝 The Collaboratory

What is the TechTables Collaboratory?

It's the Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory: A 100% Public Sector, Vendor-Free Private Community.

Membership Benefits Include:

* 📅 Monthly Group Calls – 90-minute virtual sessions where public sector leaders dive deep into challenges and share actionable insights.

* 🤝 Collaboratory Roundtable Meetups – Exclusive in-person gatherings to foster collaboration and connection.

* 🏨 Hotel Accommodations on Us – Your stay is covered during TechTables events, so you can focus on what matters most—building relationships and driving innovation.

Bonus:

* 🗂️ Episode-Specific Leader Guides – Actionable takeaways and insights from each session, designed to help you empower your team and implement new ideas immediately.

3. 🎥 Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.

Email Joe at joe@techtables.com to get on our private 2025 event waitlist.

4. 🤝 The Public Sector Cybersecurity Summit: Kicking off 2025 to Defend, Protect, and Secure: bringing together government and private sector leaders quarterly to strengthen collective defense capabilities against rising cyber threats.

The virtual summit focuses on building resilient security frameworks through topics like Zero Trust and AI-enabled operations, uniting CIOs and CISOs to protect critical infrastructure and government services.

📧 Interested? Email Joe at joe@techtables.com

The TechTables Newsletter is proudly brought to you by our national partner, Verizon

Verizon Frontline is the most advanced network that keeps first responders connected when it matters most. Click here to check out the solutions built for first responders.



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #184: Seattle's Human-Centric Approach to Digital Services 184 184 #184: Seattle's Human-Centric Approach to Digital Services full eff514bd-29a2-4cee-8477-61f0a433ac41 https://share.transistor.fm/s/2cf21727 Learn how Seattle IT's digital team revolutionized emergency communications through human-centered design, accessibility compliance, and innovative major event pages.

The TechTables Newsletter is proudly brought to you by our national partner, SentinelOne

Want to see AI-powered security in action? Check out how the State of Montana revolutionized their cybersecurity using SentinelOne - they're now protecting over 15,000 endpoints across 25 state agencies. Click here to see their success story.

FEATURING:

* Michal Perlstein, Senior Manager of Digital Engagement, City of Seattle IT

* Michelle Ringgold, User Experience Team Lead, City of Seattle IT

* Dennis McCoy, Product Management Team Supervisor, City of Seattle IT

* Jeff Beckstrom, Development Team Manager for Digital Engagement, City of Seattle IT

IN THIS EPISODE, YOU'LL LEARN:

* How Seattle's digital engagement team manages web content, blogs, and newsletters while overseeing digital policies and design requirements

* Why user testing and feedback were crucial in developing the city's major event pages for winter weather, heat, smoke, and flooding

* The importance of "evergreen" content in emergency preparedness communications

* How Seattle IT has prepared for WCAG 2.1 accessibility compliance over the past 6-7 years

* The challenges and opportunities of implementing AI and cloud solutions in government digital services

LINKS MENTIONED:

* WCAG 2.1 Standards

* Seattle Digital Properties

* Winter Weather

* Earthquake Safety

* Summer Heat Safety

* Wildfire Smoke Safety

* Flooding Safety

💼 Work with me

Discover collaboration opportunities tailored for CIOs and vendor partners

For CIOs -

The Collaboratory: Where Public Sector Technology Leaders Get Real

Tired of the same conference slides? So are your peers.

I really felt like you were offering something different that brought people together... having frank conversations and discussions. I just came back from a conference, and it was the same bloody slides on train-your-people-about-security. And I was just like, why don't we talk? Why don't we take this to the next level, like where it really matters? And that's what you're doing here.

Join a vendor-free community of public sector technology leaders who skip the slides and dive into what actually matters.

Email collaboratory@techtables.com to apply today!

For Vendor Partners - Why brand matters in B2B

B2B buying process has changed, and your sales strategy must, too

Dave Gerhardt says it best:

Brand will help you win deals. Brand gets you out of the feature wars. Brand means you're not battling over a 4.6 vs. 4.7 rating on G2. Brands means the sales team isn’t grasping at straws to articulate how you're different. Without a brand, people will buy: 1. The product they've bought before (it's safer, they've used it before) 2. The product that's cheaper (it's safer, it doesn't break the bank)

This is where TechTables comes in.

We understand brand better than anyone in the public sector. Let us help you build a brand that wins deals, stands out, and drives pipeline.

Ready to leave outdated marketing and content strategies behind? Let TechTables elevate your brand to the next level.

Email sales@techtables.com to start the conversation today.

ps: Not ready yet? No worries. Check out my exclusive interview with the 23rd Governor of Arizona, Doug Ducey, where we talk about how “Cybersecurity is Homeland Security” and Arizona’s trailblazing Whole of State approach.

The TechTables Newsletter is proudly brought to you by our national partner, Verizon

Verizon Frontline is the most advanced network that keeps first responders connected when it matters most. Click here to check out the solutions built for first responders.



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Learn how Seattle IT's digital team revolutionized emergency communications through human-centered design, accessibility compliance, and innovative major event pages.

The TechTables Newsletter is proudly brought to you by our national partner, SentinelOne

Want to see AI-powered security in action? Check out how the State of Montana revolutionized their cybersecurity using SentinelOne - they're now protecting over 15,000 endpoints across 25 state agencies. Click here to see their success story.

FEATURING:

* Michal Perlstein, Senior Manager of Digital Engagement, City of Seattle IT

* Michelle Ringgold, User Experience Team Lead, City of Seattle IT

* Dennis McCoy, Product Management Team Supervisor, City of Seattle IT

* Jeff Beckstrom, Development Team Manager for Digital Engagement, City of Seattle IT

IN THIS EPISODE, YOU'LL LEARN:

* How Seattle's digital engagement team manages web content, blogs, and newsletters while overseeing digital policies and design requirements

* Why user testing and feedback were crucial in developing the city's major event pages for winter weather, heat, smoke, and flooding

* The importance of "evergreen" content in emergency preparedness communications

* How Seattle IT has prepared for WCAG 2.1 accessibility compliance over the past 6-7 years

* The challenges and opportunities of implementing AI and cloud solutions in government digital services

LINKS MENTIONED:

* WCAG 2.1 Standards

* Seattle Digital Properties

* Winter Weather

* Earthquake Safety

* Summer Heat Safety

* Wildfire Smoke Safety

* Flooding Safety

💼 Work with me

Discover collaboration opportunities tailored for CIOs and vendor partners

For CIOs -

The Collaboratory: Where Public Sector Technology Leaders Get Real

Tired of the same conference slides? So are your peers.

I really felt like you were offering something different that brought people together... having frank conversations and discussions. I just came back from a conference, and it was the same bloody slides on train-your-people-about-security. And I was just like, why don't we talk? Why don't we take this to the next level, like where it really matters? And that's what you're doing here.

Join a vendor-free community of public sector technology leaders who skip the slides and dive into what actually matters.

Email collaboratory@techtables.com to apply today!

For Vendor Partners - Why brand matters in B2B

B2B buying process has changed, and your sales strategy must, too

Dave Gerhardt says it best:

Brand will help you win deals. Brand gets you out of the feature wars. Brand means you're not battling over a 4.6 vs. 4.7 rating on G2. Brands means the sales team isn’t grasping at straws to articulate how you're different. Without a brand, people will buy: 1. The product they've bought before (it's safer, they've used it before) 2. The product that's cheaper (it's safer, it doesn't break the bank)

This is where TechTables comes in.

We understand brand better than anyone in the public sector. Let us help you build a brand that wins deals, stands out, and drives pipeline.

Ready to leave outdated marketing and content strategies behind? Let TechTables elevate your brand to the next level.

Email sales@techtables.com to start the conversation today.

ps: Not ready yet? No worries. Check out my exclusive interview with the 23rd Governor of Arizona, Doug Ducey, where we talk about how “Cybersecurity is Homeland Security” and Arizona’s trailblazing Whole of State approach.

The TechTables Newsletter is proudly brought to you by our national partner, Verizon

Verizon Frontline is the most advanced network that keeps first responders connected when it matters most. Click here to check out the solutions built for first responders.



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 31 Dec 2024 15:38:44 -0800 Joe Toste Joe Toste 2144 Learn how Seattle IT's digital team revolutionized emergency communications through human-centered design, accessibility compliance, and innovative major event pages.

The TechTables Newsletter is proudly brought to you by our national partner, SentinelOne

Want to see AI-powered security in action? Check out how the State of Montana revolutionized their cybersecurity using SentinelOne - they're now protecting over 15,000 endpoints across 25 state agencies. Click here to see their success story.

FEATURING:

* Michal Perlstein, Senior Manager of Digital Engagement, City of Seattle IT

* Michelle Ringgold, User Experience Team Lead, City of Seattle IT

* Dennis McCoy, Product Management Team Supervisor, City of Seattle IT

* Jeff Beckstrom, Development Team Manager for Digital Engagement, City of Seattle IT

IN THIS EPISODE, YOU'LL LEARN:

* How Seattle's digital engagement team manages web content, blogs, and newsletters while overseeing digital policies and design requirements

* Why user testing and feedback were crucial in developing the city's major event pages for winter weather, heat, smoke, and flooding

* The importance of "evergreen" content in emergency preparedness communications

* How Seattle IT has prepared for WCAG 2.1 accessibility compliance over the past 6-7 years

* The challenges and opportunities of implementing AI and cloud solutions in government digital services

LINKS MENTIONED:

* WCAG 2.1 Standards

* Seattle Digital Properties

* Winter Weather

* Earthquake Safety

* Summer Heat Safety

* Wildfire Smoke Safety

* Flooding Safety

💼 Work with me

Discover collaboration opportunities tailored for CIOs and vendor partners

For CIOs -

The Collaboratory: Where Public Sector Technology Leaders Get Real

Tired of the same conference slides? So are your peers.

I really felt like you were offering something different that brought people together... having frank conversations and discussions. I just came back from a conference, and it was the same bloody slides on train-your-people-about-security. And I was just like, why don't we talk? Why don't we take this to the next level, like where it really matters? And that's what you're doing here.

Join a vendor-free community of public sector technology leaders who skip the slides and dive into what actually matters.

Email collaboratory@techtables.com to apply today!

For Vendor Partners - Why brand matters in B2B

B2B buying process has changed, and your sales strategy must, too

Dave Gerhardt says it best:

Brand will help you win deals. Brand gets you out of the feature wars. Brand means you're not battling over a 4.6 vs. 4.7 rating on G2. Brands means the sales team isn’t grasping at straws to articulate how you're different. Without a brand, people will buy: 1. The product they've bought before (it's safer, they've used it before) 2. The product that's cheaper (it's safer, it doesn't break the bank)

This is where TechTables comes in.

We understand brand better than anyone in the public sector. Let us help you build a brand that wins deals, stands out, and drives pipeline.

Ready to leave outdated marketing and content strategies behind? Let TechTables elevate your brand to the next level.

Email sales@techtables.com to start the conversation today.

ps: Not ready yet? No worries. Check out my exclusive interview with the 23rd Governor of Arizona, Doug Ducey, where we talk about how “Cybersecurity is Homeland Security” and Arizona’s trailblazing Whole of State approach.

The TechTables Newsletter is proudly brought to you by our national partner, Verizon

Verizon Frontline is the most advanced network that keeps first responders connected when it matters most. Click here to check out the solutions built for first responders.



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #183: Errika Celsy, Aaron Jones, & Sandeep Desai – The Untold Story of Arizona’s Cyber Leadership Blueprint [2024 Phoenix Live Podcast Tour] 183 183 #183: Errika Celsy, Aaron Jones, & Sandeep Desai – The Untold Story of Arizona’s Cyber Leadership Blueprint [2024 Phoenix Live Podcast Tour] full 04e7e61b-92eb-4472-9b37-c2946988e6b0 https://share.transistor.fm/s/148c5f36 Featuring:

* Errika Celsy, Director of Educational Technology at Cave Creek Unified School District

* Aaron Jones, Analyst at Chandler Police Department

* Sandeep Desai, Information Security Officer at Arizona Department of Education

In this episode, you'll learn:

* How Cave Creek School District reduced phishing rates from 15% to 5% through security awareness training and creative incentives

* Why cybersecurity risk should be viewed through a business lens rather than just a technical perspective

* How law enforcement can leverage open-source intelligence (OSINT) to assist investigations

* The importance of the "60/40 Rule" when hiring cybersecurity talent

* Strategies for empowering women in technology through programs like "Cyber Squad" and "Girls Get IT"

This isn’t just a conversation—it’s a playbook for building tomorrow’s cybersecurity workforce. Don’t miss these actionable insights from Arizona’s top minds.

Timestamps

* (00:54) Guest Introductions & Personal Backgrounds

* (04:00) TechTales Newsletter: Gamifying Security Awareness

* (07:00) Last Bell's Security Corner & Business Risk Alignment

* (11:30) Digital Safety Best Practices

* (12:00) Digital Citizenship Education at Cave Creek

* (14:45) Building the Cybersecurity Talent Pipeline

* (18:00) OSINT & Modern Law Enforcement

* (23:00) Power of Mentorship in Career Development

* (28:45) Girls in Cyber & Women in Technology

* (31:45) Final Advice: The 60/40 Rule & Career Growth

Links Mentioned

* Manda’s Macs catered at the 2024 Phoenix Live Podcast Tour. Go support a small business in Phoenix, AZ

* Nearpod

* Shodan

* ISACA Phoenix Chapter

* Arizona Cyber Command Center

* Girls in Cyber Initiative

* Glendale Community College

Whenever you’re ready, there are 4 ways you can connect with TechTables:

1. The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

3. 🎥 Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.

See the latest events here: https://www.techtables.com/upcoming-events

4. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action.

📧 Interested? Email Joe at joe@techtables.com.

PARTNERS

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

Want to see AI-powered security in action? Check out how the State of Montana revolutionized their cybersecurity using SentinelOne - they're now protecting over 15,000 endpoints across 25 state agencies. See their success story below.

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders: https://www.verizon.com/business/solutions/public-sector/public-safety/

SAP: Discover how the latest in generative AI capabilities in the SAP solutions portfolio can help you revolutionize your business model strategy. Learn more at https://www.sap.com/index.html



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Featuring:

* Errika Celsy, Director of Educational Technology at Cave Creek Unified School District

* Aaron Jones, Analyst at Chandler Police Department

* Sandeep Desai, Information Security Officer at Arizona Department of Education

In this episode, you'll learn:

* How Cave Creek School District reduced phishing rates from 15% to 5% through security awareness training and creative incentives

* Why cybersecurity risk should be viewed through a business lens rather than just a technical perspective

* How law enforcement can leverage open-source intelligence (OSINT) to assist investigations

* The importance of the "60/40 Rule" when hiring cybersecurity talent

* Strategies for empowering women in technology through programs like "Cyber Squad" and "Girls Get IT"

This isn’t just a conversation—it’s a playbook for building tomorrow’s cybersecurity workforce. Don’t miss these actionable insights from Arizona’s top minds.

Timestamps

* (00:54) Guest Introductions & Personal Backgrounds

* (04:00) TechTales Newsletter: Gamifying Security Awareness

* (07:00) Last Bell's Security Corner & Business Risk Alignment

* (11:30) Digital Safety Best Practices

* (12:00) Digital Citizenship Education at Cave Creek

* (14:45) Building the Cybersecurity Talent Pipeline

* (18:00) OSINT & Modern Law Enforcement

* (23:00) Power of Mentorship in Career Development

* (28:45) Girls in Cyber & Women in Technology

* (31:45) Final Advice: The 60/40 Rule & Career Growth

Links Mentioned

* Manda’s Macs catered at the 2024 Phoenix Live Podcast Tour. Go support a small business in Phoenix, AZ

* Nearpod

* Shodan

* ISACA Phoenix Chapter

* Arizona Cyber Command Center

* Girls in Cyber Initiative

* Glendale Community College

Whenever you’re ready, there are 4 ways you can connect with TechTables:

1. The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

3. 🎥 Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.

See the latest events here: https://www.techtables.com/upcoming-events

4. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action.

📧 Interested? Email Joe at joe@techtables.com.

PARTNERS

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

Want to see AI-powered security in action? Check out how the State of Montana revolutionized their cybersecurity using SentinelOne - they're now protecting over 15,000 endpoints across 25 state agencies. See their success story below.

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders: https://www.verizon.com/business/solutions/public-sector/public-safety/

SAP: Discover how the latest in generative AI capabilities in the SAP solutions portfolio can help you revolutionize your business model strategy. Learn more at https://www.sap.com/index.html



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 17 Dec 2024 05:00:00 -0800 Joe Toste Joe Toste 2193 Featuring:

* Errika Celsy, Director of Educational Technology at Cave Creek Unified School District

* Aaron Jones, Analyst at Chandler Police Department

* Sandeep Desai, Information Security Officer at Arizona Department of Education

In this episode, you'll learn:

* How Cave Creek School District reduced phishing rates from 15% to 5% through security awareness training and creative incentives

* Why cybersecurity risk should be viewed through a business lens rather than just a technical perspective

* How law enforcement can leverage open-source intelligence (OSINT) to assist investigations

* The importance of the "60/40 Rule" when hiring cybersecurity talent

* Strategies for empowering women in technology through programs like "Cyber Squad" and "Girls Get IT"

This isn’t just a conversation—it’s a playbook for building tomorrow’s cybersecurity workforce. Don’t miss these actionable insights from Arizona’s top minds.

Timestamps

* (00:54) Guest Introductions & Personal Backgrounds

* (04:00) TechTales Newsletter: Gamifying Security Awareness

* (07:00) Last Bell's Security Corner & Business Risk Alignment

* (11:30) Digital Safety Best Practices

* (12:00) Digital Citizenship Education at Cave Creek

* (14:45) Building the Cybersecurity Talent Pipeline

* (18:00) OSINT & Modern Law Enforcement

* (23:00) Power of Mentorship in Career Development

* (28:45) Girls in Cyber & Women in Technology

* (31:45) Final Advice: The 60/40 Rule & Career Growth

Links Mentioned

* Manda’s Macs catered at the 2024 Phoenix Live Podcast Tour. Go support a small business in Phoenix, AZ

* Nearpod

* Shodan

* ISACA Phoenix Chapter

* Arizona Cyber Command Center

* Girls in Cyber Initiative

* Glendale Community College

Whenever you’re ready, there are 4 ways you can connect with TechTables:

1. The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

3. 🎥 Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.

See the latest events here: https://www.techtables.com/upcoming-events

4. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action.

📧 Interested? Email Joe at joe@techtables.com.

PARTNERS

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

Want to see AI-powered security in action? Check out how the State of Montana revolutionized their cybersecurity using SentinelOne - they're now protecting over 15,000 endpoints across 25 state agencies. See their success story below.

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders: https://www.verizon.com/business/solutions/public-sector/public-safety/

SAP: Discover how the latest in generative AI capabilities in the SAP solutions portfolio can help you revolutionize your business model strategy. Learn more at https://www.sap.com/index.html



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #181: Dr. Bianca Lochner, Feroz Merchhiya, Dr. Muriel Reid, & Ken Williams – Smart Cities & Digital Innovation – Transforming Cities with AI & 5G 1 1 #181: Dr. Bianca Lochner, Feroz Merchhiya, Dr. Muriel Reid, & Ken Williams – Smart Cities & Digital Innovation – Transforming Cities with AI & 5G full cea50cfe-b8e4-40c4-a163-472f237e8d61 https://share.transistor.fm/s/5305d963 EPISODE DESCRIPTION


Featuring:



Note: At the time of recording, Feroz Merchhiya was serving as CIO for the City of Glendale. He is currently the CIO for the City of Santa Monica, as of release date on November 1st, 2024.


Summary


Guests share their expertise on smart city initiatives and digital transformation in local government. This dynamic conversation explores how cities are leveraging emerging technologies, from 5G infrastructure to artificial intelligence, while fostering collaboration between public and private sectors to enhance community services and resident experiences.


 In this episode, you’ll learn:



  • How cities like Scottsdale and Glendale are implementing smart city initiatives through strategic roadmaps and innovative technologies

  • The role of GIS and data analytics in improving public safety and city operations during major events

  • Approaches to implementing AI solutions safely and effectively in government settings

  • How public-private partnerships and inter-city collaboration drive innovation in municipal services

  • Strategies for balancing competition and cooperation between neighboring cities to improve resident services


TIMESTAMPS


(00:00) Intros


(03:55) Scottsdale's Smart City Journey and Digital Transformation


(07:32) Fiber Network Infrastructure and IoT Implementation


(11:00) Glendale's GIS Center of Excellence and Major Event Management


(16:44) City of Jackson's Approach to Technology Partnerships and Challenges


(20:27) T-Mobile's Role in 5G Smart City Infrastructure


(21:29) Glendale's Implementation of Generative AI Solutions


(27:59) Scottsdale's Strategic Approach to AI Implementation


(32:41) Public Safety Communications Future with T-Mobile


(36:05) Regional Collaboration and Competition in the Phoenix Metro Area


(43:53) Cross-City Technology Sharing and Innovation


(47:04) Closing Thoughts on Public-Private Collaboration


 


RECOMMENDED NEXT EPISODES


→ #180: J.R. Sloan, Ryan Murray & Doug Lange – Arizona State CIO, CISO & Former CSO Talk AI




Whenever you’re ready, there are 3 ways you can connect with TechTables:


1. The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.




2. The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.




3. Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.




CONNECT


🤝 Connect on LinkedIn


🐦 Connect on Twitter


🏛️ Follow on LinkedIn Company


📽️ Subscribe on YouTube


 


POWERED BY:


Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner


SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers


Verizon Frontline: The advanced network that keeps first responders connected when it matters most.


Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/


 


SAY THANKS


💜 

]]> EPISODE DESCRIPTION


Featuring:



Note: At the time of recording, Feroz Merchhiya was serving as CIO for the City of Glendale. He is currently the CIO for the City of Santa Monica, as of release date on November 1st, 2024.


Summary


Guests share their expertise on smart city initiatives and digital transformation in local government. This dynamic conversation explores how cities are leveraging emerging technologies, from 5G infrastructure to artificial intelligence, while fostering collaboration between public and private sectors to enhance community services and resident experiences.


 In this episode, you’ll learn:



  • How cities like Scottsdale and Glendale are implementing smart city initiatives through strategic roadmaps and innovative technologies

  • The role of GIS and data analytics in improving public safety and city operations during major events

  • Approaches to implementing AI solutions safely and effectively in government settings

  • How public-private partnerships and inter-city collaboration drive innovation in municipal services

  • Strategies for balancing competition and cooperation between neighboring cities to improve resident services


TIMESTAMPS


(00:00) Intros


(03:55) Scottsdale's Smart City Journey and Digital Transformation


(07:32) Fiber Network Infrastructure and IoT Implementation


(11:00) Glendale's GIS Center of Excellence and Major Event Management


(16:44) City of Jackson's Approach to Technology Partnerships and Challenges


(20:27) T-Mobile's Role in 5G Smart City Infrastructure


(21:29) Glendale's Implementation of Generative AI Solutions


(27:59) Scottsdale's Strategic Approach to AI Implementation


(32:41) Public Safety Communications Future with T-Mobile


(36:05) Regional Collaboration and Competition in the Phoenix Metro Area


(43:53) Cross-City Technology Sharing and Innovation


(47:04) Closing Thoughts on Public-Private Collaboration


 


RECOMMENDED NEXT EPISODES


→ #180: J.R. Sloan, Ryan Murray & Doug Lange – Arizona State CIO, CISO & Former CSO Talk AI




Whenever you’re ready, there are 3 ways you can connect with TechTables:


1. The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.




2. The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.




3. Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.




CONNECT


🤝 Connect on LinkedIn


🐦 Connect on Twitter


🏛️ Follow on LinkedIn Company


📽️ Subscribe on YouTube


 


POWERED BY:


Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner


SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers


Verizon Frontline: The advanced network that keeps first responders connected when it matters most.


Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/


 


SAY THANKS


💜 

]]> Fri, 01 Nov 2024 08:36:52 -0700 Joe Toste Joe Toste 2907 EPISODE DESCRIPTION


Featuring:



Note: At the time of recording, Feroz Merchhiya was serving as CIO for the City of Glendale. He is currently the CIO for the City of Santa Monica, as of release date on November 1st, 2024.


Summary


Guests share their expertise on smart city initiatives and digital transformation in local government. This dynamic conversation explores how cities are leveraging emerging technologies, from 5G infrastructure to artificial intelligence, while fostering collaboration between public and private sectors to enhance community services and resident experiences.


 In this episode, you’ll learn:



  • How cities like Scottsdale and Glendale are implementing smart city initiatives through strategic roadmaps and innovative technologies

  • The role of GIS and data analytics in improving public safety and city operations during major events

  • Approaches to implementing AI solutions safely and effectively in government settings

  • How public-private partnerships and inter-city collaboration drive innovation in municipal services

  • Strategies for balancing competition and cooperation between neighboring cities to improve resident services


TIMESTAMPS


(00:00) Intros


(03:55) Scottsdale's Smart City Journey and Digital Transformation


(07:32) Fiber Network Infrastructure and IoT Implementation


(11:00) Glendale's GIS Center of Excellence and Major Event Management


(16:44) City of Jackson's Approach to Technology Partnerships and Challenges


(20:27) T-Mobile's Role in 5G Smart City Infrastructure


(21:29) Glendale's Implementation of Generative AI Solutions


(27:59) Scottsdale's Strategic Approach to AI Implementation


(32:41) Public Safety Communications Future with T-Mobile


(36:05) Regional Collaboration and Competition in the Phoenix Metro Area


(43:53) Cross-City Technology Sharing and Innovation


(47:04) Closing Thoughts on Public-Private Collaboration


 


RECOMMENDED NEXT EPISODES


→ #180: J.R. Sloan, Ryan Murray & Doug Lange – Arizona State CIO, CISO & Former CSO Talk AI




Whenever you’re ready, there are 3 ways you can connect with TechTables:


1. The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.




2. The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.




3. Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.




CONNECT


🤝 Connect on LinkedIn


🐦 Connect on Twitter


🏛️ Follow on LinkedIn Company


📽️ Subscribe on YouTube


 


POWERED BY:


Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner


SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers


Verizon Frontline: The advanced network that keeps first responders connected when it matters most.


Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/


 


SAY THANKS


💜 

]]> No #180: J.R. Sloan, Ryan Murray, Doug Lange [2024 Phoenix Live Podcast Tour] 1 1 #180: J.R. Sloan, Ryan Murray, Doug Lange [2024 Phoenix Live Podcast Tour] full 61b7e803-4698-4c54-8a0c-36056d397787 https://share.transistor.fm/s/94ea6395 EPISODE DESCRIPTION

J.R. Sloan, Chief Information Officer for the State of Arizona; Ryan Murray, Deputy Director of Homeland Security and Chief Information Security Officer for the State of Arizona; and Doug Lange, Vice President of IT Strategy at Choice Hotels, share their unique perspectives on transitioning between public and private sectors.

These seasoned leaders offer invaluable insights into enterprise-level thinking, cybersecurity strategy, and organizational transformation, while exploring how emerging technologies like AI are reshaping both government services and private industry.


In this episode, you’ll learn:

  •  How to effectively align IT strategy across large, complex organizations with multiple stakeholders
  • Strategies for building trust and driving innovation in both public and private sectors
  • Approaches to evaluating and implementing emerging technologies like AI at enterprise scale
  • The evolution of CIO, CISO, and Strategy roles in modern organizations
  • Best practices for cross-functional collaboration and relationship building


TIMESTAMPS

(00:00) Introductions

(01:29) Enterprise Strategy at Choice Hotels

(03:46) Managing 130 Agencies in Arizona's Federated Model

(05:30) Aligning State and Local Government Cybersecurity

(06:53) Business Alignment and Strategy in Public Companies

(09:19) Building Trust and Relationships Across Organizations

(11:03) AI and Emerging Technologies Discussion

(14:26) Choice Hotels' AI Task Force and Implementation Strategy

(19:44) Evolution of CIO Role and Customer-Centric Approach

(22:26) Future of CISO Role and Security Strategy

(24:23) Strategy Role Evolution and Leadership Changes

(26:04) Book Recommendations and Leadership Insights


Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. The TechTables Newsletter: Stay Informed with Top Leaders! Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

2. The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

3. Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.


CONNECT

🤝 Connect on LinkedIn

🐦 Connect on Twitter

🏛️ Follow on LinkedIn Company

📽️ Subscribe on YouTube


POWERED BY:

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/


SAY THANKS

💜 Leave a review on Apple Podcasts

🟢 Leave a rating on Spotify



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> EPISODE DESCRIPTION

J.R. Sloan, Chief Information Officer for the State of Arizona; Ryan Murray, Deputy Director of Homeland Security and Chief Information Security Officer for the State of Arizona; and Doug Lange, Vice President of IT Strategy at Choice Hotels, share their unique perspectives on transitioning between public and private sectors.

These seasoned leaders offer invaluable insights into enterprise-level thinking, cybersecurity strategy, and organizational transformation, while exploring how emerging technologies like AI are reshaping both government services and private industry.


In this episode, you’ll learn:

  •  How to effectively align IT strategy across large, complex organizations with multiple stakeholders
  • Strategies for building trust and driving innovation in both public and private sectors
  • Approaches to evaluating and implementing emerging technologies like AI at enterprise scale
  • The evolution of CIO, CISO, and Strategy roles in modern organizations
  • Best practices for cross-functional collaboration and relationship building


TIMESTAMPS

(00:00) Introductions

(01:29) Enterprise Strategy at Choice Hotels

(03:46) Managing 130 Agencies in Arizona's Federated Model

(05:30) Aligning State and Local Government Cybersecurity

(06:53) Business Alignment and Strategy in Public Companies

(09:19) Building Trust and Relationships Across Organizations

(11:03) AI and Emerging Technologies Discussion

(14:26) Choice Hotels' AI Task Force and Implementation Strategy

(19:44) Evolution of CIO Role and Customer-Centric Approach

(22:26) Future of CISO Role and Security Strategy

(24:23) Strategy Role Evolution and Leadership Changes

(26:04) Book Recommendations and Leadership Insights


Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. The TechTables Newsletter: Stay Informed with Top Leaders! Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

2. The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

3. Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.


CONNECT

🤝 Connect on LinkedIn

🐦 Connect on Twitter

🏛️ Follow on LinkedIn Company

📽️ Subscribe on YouTube


POWERED BY:

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/


SAY THANKS

💜 Leave a review on Apple Podcasts

🟢 Leave a rating on Spotify



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Wed, 30 Oct 2024 08:32:34 -0700 Joe Toste Joe Toste 1878 EPISODE DESCRIPTION

J.R. Sloan, Chief Information Officer for the State of Arizona; Ryan Murray, Deputy Director of Homeland Security and Chief Information Security Officer for the State of Arizona; and Doug Lange, Vice President of IT Strategy at Choice Hotels, share their unique perspectives on transitioning between public and private sectors.

These seasoned leaders offer invaluable insights into enterprise-level thinking, cybersecurity strategy, and organizational transformation, while exploring how emerging technologies like AI are reshaping both government services and private industry.


In this episode, you’ll learn:

  •  How to effectively align IT strategy across large, complex organizations with multiple stakeholders
  • Strategies for building trust and driving innovation in both public and private sectors
  • Approaches to evaluating and implementing emerging technologies like AI at enterprise scale
  • The evolution of CIO, CISO, and Strategy roles in modern organizations
  • Best practices for cross-functional collaboration and relationship building


TIMESTAMPS

(00:00) Introductions

(01:29) Enterprise Strategy at Choice Hotels

(03:46) Managing 130 Agencies in Arizona's Federated Model

(05:30) Aligning State and Local Government Cybersecurity

(06:53) Business Alignment and Strategy in Public Companies

(09:19) Building Trust and Relationships Across Organizations

(11:03) AI and Emerging Technologies Discussion

(14:26) Choice Hotels' AI Task Force and Implementation Strategy

(19:44) Evolution of CIO Role and Customer-Centric Approach

(22:26) Future of CISO Role and Security Strategy

(24:23) Strategy Role Evolution and Leadership Changes

(26:04) Book Recommendations and Leadership Insights


Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. The TechTables Newsletter: Stay Informed with Top Leaders! Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

2. The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

3. Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.


CONNECT

🤝 Connect on LinkedIn

🐦 Connect on Twitter

🏛️ Follow on LinkedIn Company

📽️ Subscribe on YouTube


POWERED BY:

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/


SAY THANKS

💜 Leave a review on Apple Podcasts

🟢 Leave a rating on Spotify



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #179: Transforming the Resident Experience: Insights from Top County CIOs 179 179 #179: Transforming the Resident Experience: Insights from Top County CIOs full ad8c6b49-fc86-4c84-ad42-7e69e773b2b2 https://share.transistor.fm/s/30606b71 EPISODE DESCRIPTION

Richard McHattie, CIO of Maricopa County, Chris Chirgwin, CIO of Santa Barbara County, Mike Hojnicki, CTO of New Castle County, and Don Ingle, Industry Executive Advisor from SAP, share valuable insights into how these technology leaders are reshaping the future of county resident experiences. Discover how their groundbreaking strategies are setting new standards for innovation and transforming community services, promising a future where technology seamlessly enhances daily life.

In this episode, you’ll learn:

 • How counties like Maricopa, Santa Barbara, and New Castle County are revolutionizing resident experiences with digital modernization.

 • The transformative power of AI in enhancing public sector services and support.

 • The importance of collaboration in driving innovation and overcoming IT challenges.

 • Why balancing people, processes, and technology is crucial for successful digital transformation.

 • Strategies for building a high-performance IT culture in hybrid and remote environments.

Full transcript and show notes

Read the full transcript

 • Richard McHattie: LinkedIn

 • Chris Chirgwin: LinkedIn

 • Mike Hojnicki: LinkedIn

 • Don Ingle: LinkedIn

***

TIMESTAMPS

(00:00) Intro

(03:12) Communicating with Elected Officials

(05:48) Project Justification: Costs & Operations

(07:55) People, Processes, & Business Transformation

(10:32) Leveraging AI for Efficiency

(13:10) Clean Data & AI for Process Improvement

(15:48) Analyzing Transcripts & Financials with AI

(18:02) Tech Accessibility for Public Sector

(20:44) Communicating Long-term Value to Leadership

(23:19) Building a Remote Workforce & Accountability

(26:01) Collaboration at State & Local Levels

(28:32) Educational & Government Partnerships in Arizona

(30:58) Multi-jurisdiction Collaboration in Washington

(33:12) Enhancing UX by Shifting Services Online

(36:33) Managing Limited Funding with AI & Tech

WHEN YOU'RE READY

📬 TechTables Newsletter

🎥 Upcoming Events🤝 Looking to increase brand affinity?

Promote your company to a highly engaged audience in the public sector State, Local, and Higher Education (SLED) market with over $10 billion+ in IT spending. Our newsletter boasts an impressive 80% email open rate and a 10% click-through rate, far exceeding industry averages of 30% and 1%.

Reach top public sector technology C-Levels like those at SentinelOne, Verizon, and SAP. Schedule a call to learn more, or email joe@techtables.com.

***

CONNECT🤝 Connect on LinkedIn

🐦 Connect on Twitter

🏛️ Follow on LinkedIn Company

📽️ Subscribe on YouTube

***

PARTNERS

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/

SAP: Discover how the latest in generative AI capabilities in the SAP solutions portfolio can help you revolutionize your business model strategy. Learn more at https://www.sap.com/index.html

***

SAY THANKS

💜 Leave a review on Apple Podcasts

🟢 Leave a rating on Spotify



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> EPISODE DESCRIPTION

Richard McHattie, CIO of Maricopa County, Chris Chirgwin, CIO of Santa Barbara County, Mike Hojnicki, CTO of New Castle County, and Don Ingle, Industry Executive Advisor from SAP, share valuable insights into how these technology leaders are reshaping the future of county resident experiences. Discover how their groundbreaking strategies are setting new standards for innovation and transforming community services, promising a future where technology seamlessly enhances daily life.

In this episode, you’ll learn:

 • How counties like Maricopa, Santa Barbara, and New Castle County are revolutionizing resident experiences with digital modernization.

 • The transformative power of AI in enhancing public sector services and support.

 • The importance of collaboration in driving innovation and overcoming IT challenges.

 • Why balancing people, processes, and technology is crucial for successful digital transformation.

 • Strategies for building a high-performance IT culture in hybrid and remote environments.

Full transcript and show notes

Read the full transcript

 • Richard McHattie: LinkedIn

 • Chris Chirgwin: LinkedIn

 • Mike Hojnicki: LinkedIn

 • Don Ingle: LinkedIn

***

TIMESTAMPS

(00:00) Intro

(03:12) Communicating with Elected Officials

(05:48) Project Justification: Costs & Operations

(07:55) People, Processes, & Business Transformation

(10:32) Leveraging AI for Efficiency

(13:10) Clean Data & AI for Process Improvement

(15:48) Analyzing Transcripts & Financials with AI

(18:02) Tech Accessibility for Public Sector

(20:44) Communicating Long-term Value to Leadership

(23:19) Building a Remote Workforce & Accountability

(26:01) Collaboration at State & Local Levels

(28:32) Educational & Government Partnerships in Arizona

(30:58) Multi-jurisdiction Collaboration in Washington

(33:12) Enhancing UX by Shifting Services Online

(36:33) Managing Limited Funding with AI & Tech

WHEN YOU'RE READY

📬 TechTables Newsletter

🎥 Upcoming Events🤝 Looking to increase brand affinity?

Promote your company to a highly engaged audience in the public sector State, Local, and Higher Education (SLED) market with over $10 billion+ in IT spending. Our newsletter boasts an impressive 80% email open rate and a 10% click-through rate, far exceeding industry averages of 30% and 1%.

Reach top public sector technology C-Levels like those at SentinelOne, Verizon, and SAP. Schedule a call to learn more, or email joe@techtables.com.

***

CONNECT🤝 Connect on LinkedIn

🐦 Connect on Twitter

🏛️ Follow on LinkedIn Company

📽️ Subscribe on YouTube

***

PARTNERS

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/

SAP: Discover how the latest in generative AI capabilities in the SAP solutions portfolio can help you revolutionize your business model strategy. Learn more at https://www.sap.com/index.html

***

SAY THANKS

💜 Leave a review on Apple Podcasts

🟢 Leave a rating on Spotify



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 06 Aug 2024 03:00:00 -0700 Joe Toste Joe Toste 2852 EPISODE DESCRIPTION

Richard McHattie, CIO of Maricopa County, Chris Chirgwin, CIO of Santa Barbara County, Mike Hojnicki, CTO of New Castle County, and Don Ingle, Industry Executive Advisor from SAP, share valuable insights into how these technology leaders are reshaping the future of county resident experiences. Discover how their groundbreaking strategies are setting new standards for innovation and transforming community services, promising a future where technology seamlessly enhances daily life.

In this episode, you’ll learn:

 • How counties like Maricopa, Santa Barbara, and New Castle County are revolutionizing resident experiences with digital modernization.

 • The transformative power of AI in enhancing public sector services and support.

 • The importance of collaboration in driving innovation and overcoming IT challenges.

 • Why balancing people, processes, and technology is crucial for successful digital transformation.

 • Strategies for building a high-performance IT culture in hybrid and remote environments.

Full transcript and show notes

Read the full transcript

 • Richard McHattie: LinkedIn

 • Chris Chirgwin: LinkedIn

 • Mike Hojnicki: LinkedIn

 • Don Ingle: LinkedIn

***

TIMESTAMPS

(00:00) Intro

(03:12) Communicating with Elected Officials

(05:48) Project Justification: Costs & Operations

(07:55) People, Processes, & Business Transformation

(10:32) Leveraging AI for Efficiency

(13:10) Clean Data & AI for Process Improvement

(15:48) Analyzing Transcripts & Financials with AI

(18:02) Tech Accessibility for Public Sector

(20:44) Communicating Long-term Value to Leadership

(23:19) Building a Remote Workforce & Accountability

(26:01) Collaboration at State & Local Levels

(28:32) Educational & Government Partnerships in Arizona

(30:58) Multi-jurisdiction Collaboration in Washington

(33:12) Enhancing UX by Shifting Services Online

(36:33) Managing Limited Funding with AI & Tech

WHEN YOU'RE READY

📬 TechTables Newsletter

🎥 Upcoming Events🤝 Looking to increase brand affinity?

Promote your company to a highly engaged audience in the public sector State, Local, and Higher Education (SLED) market with over $10 billion+ in IT spending. Our newsletter boasts an impressive 80% email open rate and a 10% click-through rate, far exceeding industry averages of 30% and 1%.

Reach top public sector technology C-Levels like those at SentinelOne, Verizon, and SAP. Schedule a call to learn more, or email joe@techtables.com.

***

CONNECT🤝 Connect on LinkedIn

🐦 Connect on Twitter

🏛️ Follow on LinkedIn Company

📽️ Subscribe on YouTube

***

PARTNERS

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/

SAP: Discover how the latest in generative AI capabilities in the SAP solutions portfolio can help you revolutionize your business model strategy. Learn more at https://www.sap.com/index.html

***

SAY THANKS

💜 Leave a review on Apple Podcasts

🟢 Leave a rating on Spotify



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #178: Joe Toste – Behind the Mic: Insights from My First 100 CIO & Tech Leader Interviews [TASSCC 2022 Special Re-Release] 1 1 #178: Joe Toste – Behind the Mic: Insights from My First 100 CIO & Tech Leader Interviews [TASSCC 2022 Special Re-Release] full ae5d634a-149e-443d-ba60-d03b0d4a6b14 https://share.transistor.fm/s/9a955159 EPISODE DESCRIPTION


Join Joe Toste (hey that's me!), host of The Public Sector Show by TechTables, as he shares insights from his journey interviewing over 100 public sector CIOs, CISOs, and technology leaders. Known for his engaging storytelling and deep understanding of the public sector, Joe dives into the lessons learned from these leaders who are driving change and innovation.


In this episode, you’ll discover:


 • The power of mission-driven leadership in the public sector

 • How to foster effective communication and collaboration within teams

 • Innovative problem-solving strategies that can transform organizations

 • Personal stories from Joe’s experiences that illustrate key leadership lessons


Full transcript and show notes


KEY TAKEAWAYS


 • Mission-Driven Leadership: The importance of having a clear purpose and how it inspires leaders to push through challenges and create meaningful impact.

 • Communication & Collaboration: Discover how fostering an open and collaborative culture can lead to innovative solutions and stronger teams.

 • Empowering Your Team: Trust and empower your team members to make decisions, encouraging ownership and accountability.

 • Innovative Problem-Solving: Learn the importance of asking “how” questions to unlock new possibilities and drive change.


Recommended Resources:

  • Team of Teams by General Stanley McChrystal, 
  • Extreme Ownership by Jocko Willink and Leif Babin

***

WHEN YOU'RE READY


📬 TechTables Newsletter


🎥 Upcoming Events

🤝 Looking to increase brand affinity?

Promote your company to a highly engaged audience in the public sector State, Local, and Higher Education (SLED) market with over $10 billion+ in IT spending. Our newsletter boasts an impressive 80% email open rate and a 10% click-through rate, far exceeding industry averages of 30% and 1%.

Reach top public sector technology C-Levels like those at SentinelOne, Verizon, and SAP. Schedule a call to learn more, or email joe@techtables.com.


***

CONNECT
🤝 Connect on LinkedIn

🐦 Connect on Twitter

🏛️ Follow on LinkedIn Company

📽️ Subscribe on YouTube

***

PARTNERS

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/

SAP: Driving digital transformation in cities like Copenhagen. See how they’re making digital strides.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html


***

SAY THANKS

💜 Leave a review on Apple Podcasts

🟢 Leave a rating on Spotify



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> EPISODE DESCRIPTION


Join Joe Toste (hey that's me!), host of The Public Sector Show by TechTables, as he shares insights from his journey interviewing over 100 public sector CIOs, CISOs, and technology leaders. Known for his engaging storytelling and deep understanding of the public sector, Joe dives into the lessons learned from these leaders who are driving change and innovation.


In this episode, you’ll discover:


 • The power of mission-driven leadership in the public sector

 • How to foster effective communication and collaboration within teams

 • Innovative problem-solving strategies that can transform organizations

 • Personal stories from Joe’s experiences that illustrate key leadership lessons


Full transcript and show notes


KEY TAKEAWAYS


 • Mission-Driven Leadership: The importance of having a clear purpose and how it inspires leaders to push through challenges and create meaningful impact.

 • Communication & Collaboration: Discover how fostering an open and collaborative culture can lead to innovative solutions and stronger teams.

 • Empowering Your Team: Trust and empower your team members to make decisions, encouraging ownership and accountability.

 • Innovative Problem-Solving: Learn the importance of asking “how” questions to unlock new possibilities and drive change.


Recommended Resources:

  • Team of Teams by General Stanley McChrystal, 
  • Extreme Ownership by Jocko Willink and Leif Babin

***

WHEN YOU'RE READY


📬 TechTables Newsletter


🎥 Upcoming Events

🤝 Looking to increase brand affinity?

Promote your company to a highly engaged audience in the public sector State, Local, and Higher Education (SLED) market with over $10 billion+ in IT spending. Our newsletter boasts an impressive 80% email open rate and a 10% click-through rate, far exceeding industry averages of 30% and 1%.

Reach top public sector technology C-Levels like those at SentinelOne, Verizon, and SAP. Schedule a call to learn more, or email joe@techtables.com.


***

CONNECT
🤝 Connect on LinkedIn

🐦 Connect on Twitter

🏛️ Follow on LinkedIn Company

📽️ Subscribe on YouTube

***

PARTNERS

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/

SAP: Driving digital transformation in cities like Copenhagen. See how they’re making digital strides.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html


***

SAY THANKS

💜 Leave a review on Apple Podcasts

🟢 Leave a rating on Spotify



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Sun, 04 Aug 2024 00:18:53 -0700 Joe Toste Joe Toste 2462 EPISODE DESCRIPTION


Join Joe Toste (hey that's me!), host of The Public Sector Show by TechTables, as he shares insights from his journey interviewing over 100 public sector CIOs, CISOs, and technology leaders. Known for his engaging storytelling and deep understanding of the public sector, Joe dives into the lessons learned from these leaders who are driving change and innovation.


In this episode, you’ll discover:


 • The power of mission-driven leadership in the public sector

 • How to foster effective communication and collaboration within teams

 • Innovative problem-solving strategies that can transform organizations

 • Personal stories from Joe’s experiences that illustrate key leadership lessons


Full transcript and show notes


KEY TAKEAWAYS


 • Mission-Driven Leadership: The importance of having a clear purpose and how it inspires leaders to push through challenges and create meaningful impact.

 • Communication & Collaboration: Discover how fostering an open and collaborative culture can lead to innovative solutions and stronger teams.

 • Empowering Your Team: Trust and empower your team members to make decisions, encouraging ownership and accountability.

 • Innovative Problem-Solving: Learn the importance of asking “how” questions to unlock new possibilities and drive change.


Recommended Resources:

  • Team of Teams by General Stanley McChrystal, 
  • Extreme Ownership by Jocko Willink and Leif Babin

***

WHEN YOU'RE READY


📬 TechTables Newsletter


🎥 Upcoming Events

🤝 Looking to increase brand affinity?

Promote your company to a highly engaged audience in the public sector State, Local, and Higher Education (SLED) market with over $10 billion+ in IT spending. Our newsletter boasts an impressive 80% email open rate and a 10% click-through rate, far exceeding industry averages of 30% and 1%.

Reach top public sector technology C-Levels like those at SentinelOne, Verizon, and SAP. Schedule a call to learn more, or email joe@techtables.com.


***

CONNECT
🤝 Connect on LinkedIn

🐦 Connect on Twitter

🏛️ Follow on LinkedIn Company

📽️ Subscribe on YouTube

***

PARTNERS

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/

SAP: Driving digital transformation in cities like Copenhagen. See how they’re making digital strides.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html


***

SAY THANKS

💜 Leave a review on Apple Podcasts

🟢 Leave a rating on Spotify



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #177: Ryan Murray, Ralph Johnson, Owen Zorge, Cátia Pereira - Building Resilient Cybersecurity: Strategies for Teams, Tech, Talent in the Public Sector 1 1 #177: Ryan Murray, Ralph Johnson, Owen Zorge, Cátia Pereira - Building Resilient Cybersecurity: Strategies for Teams, Tech, Talent in the Public Sector full 03d7dede-5536-4e8f-9b03-015a370969d6 https://share.transistor.fm/s/5ace004e Recorded at the 2024 Phoenix Live Podcast Tour at GMI on April 1st to 3rd.

Featuring:


In this episode you'll learn:

  • Building Statewide Cybersecurity Programs: How the State of Arizona has implemented its Cyber Readiness Program to support local governments with advanced cybersecurity tools, improving overall security posture and resource allocation.
  • Fostering Collaboration in Cybersecurity: Insights into how the State of Washington is overcoming mistrust between state and local entities through collaborative initiatives and grant programs to enhance cybersecurity measures across jurisdictions.
  • Effective Cybersecurity Partnerships: Real-world examples from the City of Chandler on the benefits of collaborative purchasing and support systems, and how working with state programs can lead to significant improvements in local cybersecurity defenses.
  • Public-Private Sector Partnerships: The role of companies like Kiteworks in facilitating secure communication and data sharing within public sector organizations, highlighting successful implementations and scalable solutions.
  • Addressing Workforce Challenges: Creative strategies from Arizona and Washington on how to tackle the cybersecurity talent gap, including eliminating degree requirements, providing on-the-job training, and engaging with educational institutions to build a future-ready workforce.
  • Harnessing Emerging Technologies: Practical applications of AI and machine learning in cybersecurity for anomaly detection and autonomous vulnerability management, and the importance of balancing innovative tech adoption with fundamental security practices.
  • Leadership and Strategic Insights: Perspectives from top CISOs on managing cybersecurity in state and local governments, the importance of trust and collaboration, and strategies for continuous improvement in an evolving threat landscape.


Full transcript and show notes

Ryan's LinkedIn

Ralph's LinkedIn

Owen's LinkedIn

Cátia’s LinkedIn


***

RECOMMENDED EPISODES

→ #173: Doug Ducey, 23rd Governor of Arizona

→ #174: Jack McCain & Tim Roemer - National Security from State to Local Governments
→ #175: Ralph Johnson, Allen Ohanian, Martha Goodwin, and Dr. Muriel Reid – The Human Firewall: Cybersecurity's Next Frontier
→ #176: Lester Godsey, Christian Taillon, Tina Carkhuff, and Gary Depreta - Weaving the Cybersecurity Tapestry: The Art of Public Private Collaboration


***

WHEN YOU'RE READY


📬 TechTables Newsletter


🎥 Upcoming Events

🤝 Looking to increase brand affinity? 

Promote your company’s logo and case study to an audience with $10 billion in public sector State, Local, and Higher Education (SLED) IT spend through our newsletter, which boasts an 80% email open rate and a 10% click-through rate (industry averages are 30% and 1%). 

This means we have a super engaged audience (not just a database of emails).


Reach the SLED market’s top public sector technology C-Levels like SentinelOne, Verizon, and SAP. Schedule a call to learn more!


***

CONNECT
🤝 Connect on LinkedIn

🐦 Connect on Twitter

🏛️ Follow on LinkedIn Company

📽️ Subscribe on YouTube

***

PARTNERS

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/

SAP: Driving digital transformation in cities like Copenhagen. See how they’re making digital strides.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html


🤝 Reach the SLED market’s top public sector technology C-Levels like SentinelOne, Verizon, and SAP. Schedule a call to learn more!

***

SAY THANKS

💜



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Recorded at the 2024 Phoenix Live Podcast Tour at GMI on April 1st to 3rd.

Featuring:


In this episode you'll learn:

  • Building Statewide Cybersecurity Programs: How the State of Arizona has implemented its Cyber Readiness Program to support local governments with advanced cybersecurity tools, improving overall security posture and resource allocation.
  • Fostering Collaboration in Cybersecurity: Insights into how the State of Washington is overcoming mistrust between state and local entities through collaborative initiatives and grant programs to enhance cybersecurity measures across jurisdictions.
  • Effective Cybersecurity Partnerships: Real-world examples from the City of Chandler on the benefits of collaborative purchasing and support systems, and how working with state programs can lead to significant improvements in local cybersecurity defenses.
  • Public-Private Sector Partnerships: The role of companies like Kiteworks in facilitating secure communication and data sharing within public sector organizations, highlighting successful implementations and scalable solutions.
  • Addressing Workforce Challenges: Creative strategies from Arizona and Washington on how to tackle the cybersecurity talent gap, including eliminating degree requirements, providing on-the-job training, and engaging with educational institutions to build a future-ready workforce.
  • Harnessing Emerging Technologies: Practical applications of AI and machine learning in cybersecurity for anomaly detection and autonomous vulnerability management, and the importance of balancing innovative tech adoption with fundamental security practices.
  • Leadership and Strategic Insights: Perspectives from top CISOs on managing cybersecurity in state and local governments, the importance of trust and collaboration, and strategies for continuous improvement in an evolving threat landscape.


Full transcript and show notes

Ryan's LinkedIn

Ralph's LinkedIn

Owen's LinkedIn

Cátia’s LinkedIn


***

RECOMMENDED EPISODES

→ #173: Doug Ducey, 23rd Governor of Arizona

→ #174: Jack McCain & Tim Roemer - National Security from State to Local Governments
→ #175: Ralph Johnson, Allen Ohanian, Martha Goodwin, and Dr. Muriel Reid – The Human Firewall: Cybersecurity's Next Frontier
→ #176: Lester Godsey, Christian Taillon, Tina Carkhuff, and Gary Depreta - Weaving the Cybersecurity Tapestry: The Art of Public Private Collaboration


***

WHEN YOU'RE READY


📬 TechTables Newsletter


🎥 Upcoming Events

🤝 Looking to increase brand affinity? 

Promote your company’s logo and case study to an audience with $10 billion in public sector State, Local, and Higher Education (SLED) IT spend through our newsletter, which boasts an 80% email open rate and a 10% click-through rate (industry averages are 30% and 1%). 

This means we have a super engaged audience (not just a database of emails).


Reach the SLED market’s top public sector technology C-Levels like SentinelOne, Verizon, and SAP. Schedule a call to learn more!


***

CONNECT
🤝 Connect on LinkedIn

🐦 Connect on Twitter

🏛️ Follow on LinkedIn Company

📽️ Subscribe on YouTube

***

PARTNERS

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/

SAP: Driving digital transformation in cities like Copenhagen. See how they’re making digital strides.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html


🤝 Reach the SLED market’s top public sector technology C-Levels like SentinelOne, Verizon, and SAP. Schedule a call to learn more!

***

SAY THANKS

💜



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Thu, 18 Jul 2024 00:04:09 -0700 Joe Toste Joe Toste 3401 Recorded at the 2024 Phoenix Live Podcast Tour at GMI on April 1st to 3rd.

Featuring:


In this episode you'll learn:

  • Building Statewide Cybersecurity Programs: How the State of Arizona has implemented its Cyber Readiness Program to support local governments with advanced cybersecurity tools, improving overall security posture and resource allocation.
  • Fostering Collaboration in Cybersecurity: Insights into how the State of Washington is overcoming mistrust between state and local entities through collaborative initiatives and grant programs to enhance cybersecurity measures across jurisdictions.
  • Effective Cybersecurity Partnerships: Real-world examples from the City of Chandler on the benefits of collaborative purchasing and support systems, and how working with state programs can lead to significant improvements in local cybersecurity defenses.
  • Public-Private Sector Partnerships: The role of companies like Kiteworks in facilitating secure communication and data sharing within public sector organizations, highlighting successful implementations and scalable solutions.
  • Addressing Workforce Challenges: Creative strategies from Arizona and Washington on how to tackle the cybersecurity talent gap, including eliminating degree requirements, providing on-the-job training, and engaging with educational institutions to build a future-ready workforce.
  • Harnessing Emerging Technologies: Practical applications of AI and machine learning in cybersecurity for anomaly detection and autonomous vulnerability management, and the importance of balancing innovative tech adoption with fundamental security practices.
  • Leadership and Strategic Insights: Perspectives from top CISOs on managing cybersecurity in state and local governments, the importance of trust and collaboration, and strategies for continuous improvement in an evolving threat landscape.


Full transcript and show notes

Ryan's LinkedIn

Ralph's LinkedIn

Owen's LinkedIn

Cátia’s LinkedIn


***

RECOMMENDED EPISODES

→ #173: Doug Ducey, 23rd Governor of Arizona

→ #174: Jack McCain & Tim Roemer - National Security from State to Local Governments
→ #175: Ralph Johnson, Allen Ohanian, Martha Goodwin, and Dr. Muriel Reid – The Human Firewall: Cybersecurity's Next Frontier
→ #176: Lester Godsey, Christian Taillon, Tina Carkhuff, and Gary Depreta - Weaving the Cybersecurity Tapestry: The Art of Public Private Collaboration


***

WHEN YOU'RE READY


📬 TechTables Newsletter


🎥 Upcoming Events

🤝 Looking to increase brand affinity? 

Promote your company’s logo and case study to an audience with $10 billion in public sector State, Local, and Higher Education (SLED) IT spend through our newsletter, which boasts an 80% email open rate and a 10% click-through rate (industry averages are 30% and 1%). 

This means we have a super engaged audience (not just a database of emails).


Reach the SLED market’s top public sector technology C-Levels like SentinelOne, Verizon, and SAP. Schedule a call to learn more!


***

CONNECT
🤝 Connect on LinkedIn

🐦 Connect on Twitter

🏛️ Follow on LinkedIn Company

📽️ Subscribe on YouTube

***

PARTNERS

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/

SAP: Driving digital transformation in cities like Copenhagen. See how they’re making digital strides.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html


🤝 Reach the SLED market’s top public sector technology C-Levels like SentinelOne, Verizon, and SAP. Schedule a call to learn more!

***

SAY THANKS

💜



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #176: Lester Godsey, Christian Taillon, Tina Carkhuff, and Gary Depreta - Weaving the Cybersecurity Tapestry: The Art of Public Private Collaboration 1 1 #176: Lester Godsey, Christian Taillon, Tina Carkhuff, and Gary Depreta - Weaving the Cybersecurity Tapestry: The Art of Public Private Collaboration full 003ae5d4-f77f-4ac9-a3b8-b2c453c34d29 https://share.transistor.fm/s/4ecc606b Recorded at the 2024 Phoenix Live Podcast Tour at GMI on April 1st to 3rd.

Lester Godsey, CISO, Maricopa County

Lester serves as the Chief Information Security Officer for Maricopa County, the fourth largest county in the United States by population. With extensive experience in managing cybersecurity risks and implementing robust security protocols, Lester plays a crucial role in safeguarding the county’s digital infrastructure against various cyber threats.


Tina Carkhuff, Industry Executive Advisor, Splunk

Tina is an Industry Executive Advisor at Splunk and the former CIO for the City of Houston. With a deep passion for data analytics, Tina brings valuable insights from her work with Splunk’s platform in detecting and mitigating fraud. Her experience spans across various public sector roles, where she has consistently leveraged data to drive significant improvements in cybersecurity and operational efficiency.


Gary DePreta, Senior Vice President US Public Sector, Cisco

Gary is the Senior Vice President of US Public Sector at Cisco. Having joined Cisco in 2005 and with a brief stint at Splunk, Gary has a unique perspective on the integration of advanced cybersecurity solutions. He is dedicated to addressing the complex challenges faced by public sector entities, particularly in enhancing cybersecurity through innovative technologies and strategic partnerships.


Christian Taillon, Threat Response Engineer, Grand Canyon Education

Christian is a Threat Response Engineer at Grand Canyon Education. He is committed to protecting student and institutional data while training the next generation of cybersecurity professionals. Christian’s work involves utilizing advanced security technologies and fostering public-private partnerships to bolster cyber defenses within the educational sector.


In this episode you'll learn:

  • How Maricopa County combats misinformation and disinformation, particularly during election cycles, and the importance of incident response protocols in addressing physical and digital threats.
  • The role of data analytics in fraud detection, exemplified by Splunk’s success in helping states like New Jersey save billions in fraudulent unemployment claims.
  • The impact of Cisco’s acquisition of Splunk on enhancing cybersecurity through the integration of data analytics and threat intelligence.
  • The strategic importance of public-private partnerships in improving cybersecurity defenses, with real-world examples from Grand Canyon Education.
  • The challenges and solutions associated with using AI and machine learning in cybersecurity, including maintaining data privacy and automating threat response.
  • How trust in government can be restored and improved through effective public-private collaborations and innovative use of technology.

Full transcript and show notes

Lester's LinkedIn 

Tina's LinkedIn 

Christian LinkedIn

Gary's LinkedIn

***

RECOMMENDED EPISODES

→ #173: Doug Ducey, 23rd Governor of Arizona

→ #174: Jack McCain & Tim Roemer - National Security from State to Local Governments
→ #175: Ralph Johnson, Allen Ohanian, Martha Goodwin, and Dr. Muriel Reid – The Human Firewall: Cybersecurity's Next Frontier


***

WHEN YOU'RE READY

📬 TechTables Newsletter

🎥 Upcoming Events

🤝 Sponsor The Public Sector Show by TechTables - Podcast & Newsletter

***

CONNECT
🤝 Connect on LinkedIn

🐦 Connect on Twitter

🏛️ Follow on LinkedIn Company

📽️ Subscribe on YouTube

***

PARTNERS

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/

SAP: Driving digital transformation in cities like Copenhagen. See how they’re making digital strides.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html

***

SAY THANKS

💜 Leave a review on Apple Podcasts

🟢 Leave a rating on Spotify



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Recorded at the 2024 Phoenix Live Podcast Tour at GMI on April 1st to 3rd.

Lester Godsey, CISO, Maricopa County

Lester serves as the Chief Information Security Officer for Maricopa County, the fourth largest county in the United States by population. With extensive experience in managing cybersecurity risks and implementing robust security protocols, Lester plays a crucial role in safeguarding the county’s digital infrastructure against various cyber threats.


Tina Carkhuff, Industry Executive Advisor, Splunk

Tina is an Industry Executive Advisor at Splunk and the former CIO for the City of Houston. With a deep passion for data analytics, Tina brings valuable insights from her work with Splunk’s platform in detecting and mitigating fraud. Her experience spans across various public sector roles, where she has consistently leveraged data to drive significant improvements in cybersecurity and operational efficiency.


Gary DePreta, Senior Vice President US Public Sector, Cisco

Gary is the Senior Vice President of US Public Sector at Cisco. Having joined Cisco in 2005 and with a brief stint at Splunk, Gary has a unique perspective on the integration of advanced cybersecurity solutions. He is dedicated to addressing the complex challenges faced by public sector entities, particularly in enhancing cybersecurity through innovative technologies and strategic partnerships.


Christian Taillon, Threat Response Engineer, Grand Canyon Education

Christian is a Threat Response Engineer at Grand Canyon Education. He is committed to protecting student and institutional data while training the next generation of cybersecurity professionals. Christian’s work involves utilizing advanced security technologies and fostering public-private partnerships to bolster cyber defenses within the educational sector.


In this episode you'll learn:

  • How Maricopa County combats misinformation and disinformation, particularly during election cycles, and the importance of incident response protocols in addressing physical and digital threats.
  • The role of data analytics in fraud detection, exemplified by Splunk’s success in helping states like New Jersey save billions in fraudulent unemployment claims.
  • The impact of Cisco’s acquisition of Splunk on enhancing cybersecurity through the integration of data analytics and threat intelligence.
  • The strategic importance of public-private partnerships in improving cybersecurity defenses, with real-world examples from Grand Canyon Education.
  • The challenges and solutions associated with using AI and machine learning in cybersecurity, including maintaining data privacy and automating threat response.
  • How trust in government can be restored and improved through effective public-private collaborations and innovative use of technology.

Full transcript and show notes

Lester's LinkedIn 

Tina's LinkedIn 

Christian LinkedIn

Gary's LinkedIn

***

RECOMMENDED EPISODES

→ #173: Doug Ducey, 23rd Governor of Arizona

→ #174: Jack McCain & Tim Roemer - National Security from State to Local Governments
→ #175: Ralph Johnson, Allen Ohanian, Martha Goodwin, and Dr. Muriel Reid – The Human Firewall: Cybersecurity's Next Frontier


***

WHEN YOU'RE READY

📬 TechTables Newsletter

🎥 Upcoming Events

🤝 Sponsor The Public Sector Show by TechTables - Podcast & Newsletter

***

CONNECT
🤝 Connect on LinkedIn

🐦 Connect on Twitter

🏛️ Follow on LinkedIn Company

📽️ Subscribe on YouTube

***

PARTNERS

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/

SAP: Driving digital transformation in cities like Copenhagen. See how they’re making digital strides.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html

***

SAY THANKS

💜 Leave a review on Apple Podcasts

🟢 Leave a rating on Spotify



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Thu, 27 Jun 2024 06:22:55 -0700 Joe Toste Joe Toste 3033 Recorded at the 2024 Phoenix Live Podcast Tour at GMI on April 1st to 3rd.

Lester Godsey, CISO, Maricopa County

Lester serves as the Chief Information Security Officer for Maricopa County, the fourth largest county in the United States by population. With extensive experience in managing cybersecurity risks and implementing robust security protocols, Lester plays a crucial role in safeguarding the county’s digital infrastructure against various cyber threats.


Tina Carkhuff, Industry Executive Advisor, Splunk

Tina is an Industry Executive Advisor at Splunk and the former CIO for the City of Houston. With a deep passion for data analytics, Tina brings valuable insights from her work with Splunk’s platform in detecting and mitigating fraud. Her experience spans across various public sector roles, where she has consistently leveraged data to drive significant improvements in cybersecurity and operational efficiency.


Gary DePreta, Senior Vice President US Public Sector, Cisco

Gary is the Senior Vice President of US Public Sector at Cisco. Having joined Cisco in 2005 and with a brief stint at Splunk, Gary has a unique perspective on the integration of advanced cybersecurity solutions. He is dedicated to addressing the complex challenges faced by public sector entities, particularly in enhancing cybersecurity through innovative technologies and strategic partnerships.


Christian Taillon, Threat Response Engineer, Grand Canyon Education

Christian is a Threat Response Engineer at Grand Canyon Education. He is committed to protecting student and institutional data while training the next generation of cybersecurity professionals. Christian’s work involves utilizing advanced security technologies and fostering public-private partnerships to bolster cyber defenses within the educational sector.


In this episode you'll learn:

  • How Maricopa County combats misinformation and disinformation, particularly during election cycles, and the importance of incident response protocols in addressing physical and digital threats.
  • The role of data analytics in fraud detection, exemplified by Splunk’s success in helping states like New Jersey save billions in fraudulent unemployment claims.
  • The impact of Cisco’s acquisition of Splunk on enhancing cybersecurity through the integration of data analytics and threat intelligence.
  • The strategic importance of public-private partnerships in improving cybersecurity defenses, with real-world examples from Grand Canyon Education.
  • The challenges and solutions associated with using AI and machine learning in cybersecurity, including maintaining data privacy and automating threat response.
  • How trust in government can be restored and improved through effective public-private collaborations and innovative use of technology.

Full transcript and show notes

Lester's LinkedIn 

Tina's LinkedIn 

Christian LinkedIn

Gary's LinkedIn

***

RECOMMENDED EPISODES

→ #173: Doug Ducey, 23rd Governor of Arizona

→ #174: Jack McCain & Tim Roemer - National Security from State to Local Governments
→ #175: Ralph Johnson, Allen Ohanian, Martha Goodwin, and Dr. Muriel Reid – The Human Firewall: Cybersecurity's Next Frontier


***

WHEN YOU'RE READY

📬 TechTables Newsletter

🎥 Upcoming Events

🤝 Sponsor The Public Sector Show by TechTables - Podcast & Newsletter

***

CONNECT
🤝 Connect on LinkedIn

🐦 Connect on Twitter

🏛️ Follow on LinkedIn Company

📽️ Subscribe on YouTube

***

PARTNERS

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/

SAP: Driving digital transformation in cities like Copenhagen. See how they’re making digital strides.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html

***

SAY THANKS

💜 Leave a review on Apple Podcasts

🟢 Leave a rating on Spotify



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #175: Ralph Johnson, Allen Ohanian, Martha Goodwin, and Dr. Muriel Reid – The Human Firewall: Cybersecurity's Next Frontier 1 1 #175: Ralph Johnson, Allen Ohanian, Martha Goodwin, and Dr. Muriel Reid – The Human Firewall: Cybersecurity's Next Frontier full 0f711566-0941-449e-ad85-87a1fb439de1 https://share.transistor.fm/s/729bec3e Recorded at the 2024 Phoenix Live Podcast Tour at GMI on April 1st to 3rd.

Ralph Johnson, the State CISO, Washington State brings a wealth of experience to his role as having previously served as CISO for Los Angeles County and Chief Information Security and Privacy Officer for King County. His appointment was strongly endorsed by Bill Kehoe, who praised Johnson's skills, experience, and information security knowledge as assets that will enhance the state's enterprise security program and data protection efforts.

Allen Ohanian, the Information Security Officer for the Department of Children and Family Services in Los Angeles County brings 20 years of experience in cybersecurity, risk management, and IT across both private and public sectors. His impressive career includes establishing innovative security programs, leading countywide cybersecurity initiatives, and earning multiple Information Security Officer of the Year awards, all while pursuing advanced degrees in cybersecurity, business administration, and psychology.

Martha Goodwin, Senior Sales Engineer Director for SLED at SentinelOne is a seasoned SE Leader with over two decades of experience spanning pre-sales, customer training, post-sales support, and professional services in cybersecurity. Her expertise covers SIEM, deception, network, email, and endpoint security, coupled with a talent for translating complex technical concepts for audiences ranging from IT analysts to CISOs, making her a valuable asset in building strong customer relationships.

Dr. Muriel Reid, CIO for the City of Jackson, Mississippi is an accomplished leader and educator with over 20 years of diverse experience spanning information technology, talent acquisition, education, and customer service. Her expertise in administration, coaching, and staff supervision is complemented by her strong communication skills, making her a versatile professional adept at bridging technology and business needs.

In this episode you'll learn:

  • The critical components of a human-centric cybersecurity strategy for government agencies
  • How to design engaging cybersecurity training that resonates with public sector employees
  • Strategies for balancing AI and human judgment in threat detection and response
  • Best practices for building effective public-private partnerships in cybersecurity
  • How to cultivate a culture of security awareness across your organization and more!

Full transcript and show notes

Ralph's LinkedIn 

Allen's LinkedIn 

Martha's LinkedIn

Dr. Muriel's LinkedIn

***

RECOMMENDED NEXT EPISODES

→ #173: Doug Ducey, 23rd Governor of Arizona

→ Morgan Wright episodes (#120 & #168)

***

WHEN YOU'RE READY

📬 TechTables Newsletter

🎥 Upcoming Events

🤝 Sponsor The Public Sector Show by TechTables - Podcast & Newsletter

***

CONNECT
🤝 Connect on LinkedIn

🐦 Connect on Twitter

🏛️ Follow on LinkedIn Company

📽️ Subscribe on YouTube

***

PARTNERS

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/

SAP: Driving digital transformation in cities like Copenhagen. See how they’re making digital strides.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html

***

SAY THANKS

💜 Leave a review on Apple Podcasts

🟢 Leave a rating on Spotify



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Recorded at the 2024 Phoenix Live Podcast Tour at GMI on April 1st to 3rd.

Ralph Johnson, the State CISO, Washington State brings a wealth of experience to his role as having previously served as CISO for Los Angeles County and Chief Information Security and Privacy Officer for King County. His appointment was strongly endorsed by Bill Kehoe, who praised Johnson's skills, experience, and information security knowledge as assets that will enhance the state's enterprise security program and data protection efforts.

Allen Ohanian, the Information Security Officer for the Department of Children and Family Services in Los Angeles County brings 20 years of experience in cybersecurity, risk management, and IT across both private and public sectors. His impressive career includes establishing innovative security programs, leading countywide cybersecurity initiatives, and earning multiple Information Security Officer of the Year awards, all while pursuing advanced degrees in cybersecurity, business administration, and psychology.

Martha Goodwin, Senior Sales Engineer Director for SLED at SentinelOne is a seasoned SE Leader with over two decades of experience spanning pre-sales, customer training, post-sales support, and professional services in cybersecurity. Her expertise covers SIEM, deception, network, email, and endpoint security, coupled with a talent for translating complex technical concepts for audiences ranging from IT analysts to CISOs, making her a valuable asset in building strong customer relationships.

Dr. Muriel Reid, CIO for the City of Jackson, Mississippi is an accomplished leader and educator with over 20 years of diverse experience spanning information technology, talent acquisition, education, and customer service. Her expertise in administration, coaching, and staff supervision is complemented by her strong communication skills, making her a versatile professional adept at bridging technology and business needs.

In this episode you'll learn:

  • The critical components of a human-centric cybersecurity strategy for government agencies
  • How to design engaging cybersecurity training that resonates with public sector employees
  • Strategies for balancing AI and human judgment in threat detection and response
  • Best practices for building effective public-private partnerships in cybersecurity
  • How to cultivate a culture of security awareness across your organization and more!

Full transcript and show notes

Ralph's LinkedIn 

Allen's LinkedIn 

Martha's LinkedIn

Dr. Muriel's LinkedIn

***

RECOMMENDED NEXT EPISODES

→ #173: Doug Ducey, 23rd Governor of Arizona

→ Morgan Wright episodes (#120 & #168)

***

WHEN YOU'RE READY

📬 TechTables Newsletter

🎥 Upcoming Events

🤝 Sponsor The Public Sector Show by TechTables - Podcast & Newsletter

***

CONNECT
🤝 Connect on LinkedIn

🐦 Connect on Twitter

🏛️ Follow on LinkedIn Company

📽️ Subscribe on YouTube

***

PARTNERS

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/

SAP: Driving digital transformation in cities like Copenhagen. See how they’re making digital strides.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html

***

SAY THANKS

💜 Leave a review on Apple Podcasts

🟢 Leave a rating on Spotify



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 25 Jun 2024 00:55:34 -0700 Joe Toste Joe Toste 2165 Recorded at the 2024 Phoenix Live Podcast Tour at GMI on April 1st to 3rd.

Ralph Johnson, the State CISO, Washington State brings a wealth of experience to his role as having previously served as CISO for Los Angeles County and Chief Information Security and Privacy Officer for King County. His appointment was strongly endorsed by Bill Kehoe, who praised Johnson's skills, experience, and information security knowledge as assets that will enhance the state's enterprise security program and data protection efforts.

Allen Ohanian, the Information Security Officer for the Department of Children and Family Services in Los Angeles County brings 20 years of experience in cybersecurity, risk management, and IT across both private and public sectors. His impressive career includes establishing innovative security programs, leading countywide cybersecurity initiatives, and earning multiple Information Security Officer of the Year awards, all while pursuing advanced degrees in cybersecurity, business administration, and psychology.

Martha Goodwin, Senior Sales Engineer Director for SLED at SentinelOne is a seasoned SE Leader with over two decades of experience spanning pre-sales, customer training, post-sales support, and professional services in cybersecurity. Her expertise covers SIEM, deception, network, email, and endpoint security, coupled with a talent for translating complex technical concepts for audiences ranging from IT analysts to CISOs, making her a valuable asset in building strong customer relationships.

Dr. Muriel Reid, CIO for the City of Jackson, Mississippi is an accomplished leader and educator with over 20 years of diverse experience spanning information technology, talent acquisition, education, and customer service. Her expertise in administration, coaching, and staff supervision is complemented by her strong communication skills, making her a versatile professional adept at bridging technology and business needs.

In this episode you'll learn:

  • The critical components of a human-centric cybersecurity strategy for government agencies
  • How to design engaging cybersecurity training that resonates with public sector employees
  • Strategies for balancing AI and human judgment in threat detection and response
  • Best practices for building effective public-private partnerships in cybersecurity
  • How to cultivate a culture of security awareness across your organization and more!

Full transcript and show notes

Ralph's LinkedIn 

Allen's LinkedIn 

Martha's LinkedIn

Dr. Muriel's LinkedIn

***

RECOMMENDED NEXT EPISODES

→ #173: Doug Ducey, 23rd Governor of Arizona

→ Morgan Wright episodes (#120 & #168)

***

WHEN YOU'RE READY

📬 TechTables Newsletter

🎥 Upcoming Events

🤝 Sponsor The Public Sector Show by TechTables - Podcast & Newsletter

***

CONNECT
🤝 Connect on LinkedIn

🐦 Connect on Twitter

🏛️ Follow on LinkedIn Company

📽️ Subscribe on YouTube

***

PARTNERS

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/

SAP: Driving digital transformation in cities like Copenhagen. See how they’re making digital strides.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html

***

SAY THANKS

💜 Leave a review on Apple Podcasts

🟢 Leave a rating on Spotify



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #174: Jack McCain & Tim Roemer - National Security from State to Local Governments 1 1 #174: Jack McCain & Tim Roemer - National Security from State to Local Governments full 5b8f3283-4d26-4fc9-bdf6-d46930c99b83 https://share.transistor.fm/s/7b2acecb In this never-before-seen, closed-door only recording from the ​​2024 TechTables Phoenix Live Podcast​​, Navy veteran Jack McCain, CEO of Blue Sky Vantage, and former Director of Homeland Security and State CISO Tim Roemer & Chief Security Officer at GMI, reveal the alarming reality of how hostile nations are targeting our local communities with cyber attacks. 


You'll learn practical steps your agency must take now to avoid devastating consequences when an attack inevitably strikes.


Don't miss this powerful episode on safeguarding your citizens from growing nation-state actors.

------


Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.


SentinelOne: Transforming state security with AI-powered solutions. Protecting 15,000+ endpoints across 25 agencies.


Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/


SAP: Driving digital transformation in cities like Copenhagen. See how they’re making digital strides.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html


📬 Subscribe to the newsletter 


🔖 Timestamps


00:35 - Jack McCain's journey from Navy helicopter pilot to CEO of Blue Sky
01:20 - How Blue Sky connects allies with strategic US industries
01:50 - Tim Roemer’s background in cybersecurity and homeland security
05:52 - The motivations behind Jack and Tim's service
07:03 - Insights from Vicki Mayo on rescuing Afghan women during the U.S. withdrawal
08:30 - Jack and Tim discuss the biggest international threats to public safety
09:58 - The impact of nation-state actors on local cybersecurity defenses
12:14 - Proactive steps to mitigate cyber threats in local and state governments
16:06 - How Blue Sky and GMI are aiding governments with secure technology solutions
20:01 - The interplay between global threats and local cybersecurity measures
21:10 - Leadership principles from Jack McCain's expansive career
23:41 - Quick-fire questions: Final Four predictions, leadership book recommendations, and best local Mexican cuisine in Arizona


⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> In this never-before-seen, closed-door only recording from the ​​2024 TechTables Phoenix Live Podcast​​, Navy veteran Jack McCain, CEO of Blue Sky Vantage, and former Director of Homeland Security and State CISO Tim Roemer & Chief Security Officer at GMI, reveal the alarming reality of how hostile nations are targeting our local communities with cyber attacks. 


You'll learn practical steps your agency must take now to avoid devastating consequences when an attack inevitably strikes.


Don't miss this powerful episode on safeguarding your citizens from growing nation-state actors.

------


Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.


SentinelOne: Transforming state security with AI-powered solutions. Protecting 15,000+ endpoints across 25 agencies.


Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/


SAP: Driving digital transformation in cities like Copenhagen. See how they’re making digital strides.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html


📬 Subscribe to the newsletter 


🔖 Timestamps


00:35 - Jack McCain's journey from Navy helicopter pilot to CEO of Blue Sky
01:20 - How Blue Sky connects allies with strategic US industries
01:50 - Tim Roemer’s background in cybersecurity and homeland security
05:52 - The motivations behind Jack and Tim's service
07:03 - Insights from Vicki Mayo on rescuing Afghan women during the U.S. withdrawal
08:30 - Jack and Tim discuss the biggest international threats to public safety
09:58 - The impact of nation-state actors on local cybersecurity defenses
12:14 - Proactive steps to mitigate cyber threats in local and state governments
16:06 - How Blue Sky and GMI are aiding governments with secure technology solutions
20:01 - The interplay between global threats and local cybersecurity measures
21:10 - Leadership principles from Jack McCain's expansive career
23:41 - Quick-fire questions: Final Four predictions, leadership book recommendations, and best local Mexican cuisine in Arizona


⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Thu, 16 May 2024 08:56:05 -0700 Joe Toste Joe Toste 1269 In this never-before-seen, closed-door only recording from the ​​2024 TechTables Phoenix Live Podcast​​, Navy veteran Jack McCain, CEO of Blue Sky Vantage, and former Director of Homeland Security and State CISO Tim Roemer & Chief Security Officer at GMI, reveal the alarming reality of how hostile nations are targeting our local communities with cyber attacks. 


You'll learn practical steps your agency must take now to avoid devastating consequences when an attack inevitably strikes.


Don't miss this powerful episode on safeguarding your citizens from growing nation-state actors.

------


Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.


SentinelOne: Transforming state security with AI-powered solutions. Protecting 15,000+ endpoints across 25 agencies.


Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/


SAP: Driving digital transformation in cities like Copenhagen. See how they’re making digital strides.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html


📬 Subscribe to the newsletter 


🔖 Timestamps


00:35 - Jack McCain's journey from Navy helicopter pilot to CEO of Blue Sky
01:20 - How Blue Sky connects allies with strategic US industries
01:50 - Tim Roemer’s background in cybersecurity and homeland security
05:52 - The motivations behind Jack and Tim's service
07:03 - Insights from Vicki Mayo on rescuing Afghan women during the U.S. withdrawal
08:30 - Jack and Tim discuss the biggest international threats to public safety
09:58 - The impact of nation-state actors on local cybersecurity defenses
12:14 - Proactive steps to mitigate cyber threats in local and state governments
16:06 - How Blue Sky and GMI are aiding governments with secure technology solutions
20:01 - The interplay between global threats and local cybersecurity measures
21:10 - Leadership principles from Jack McCain's expansive career
23:41 - Quick-fire questions: Final Four predictions, leadership book recommendations, and best local Mexican cuisine in Arizona


⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #173: Exclusive Interview with the 23rd Governor of Arizona, Doug Ducey 173 173 #173: Exclusive Interview with the 23rd Governor of Arizona, Doug Ducey full 12f5a258-12f8-4352-b103-e7779a79a58a https://share.transistor.fm/s/9c9217f0

I recently had the incredible opportunity to sit down with former Arizona Governor Doug Ducey for an exclusive interview on The Public Sector Show by TechTables. Governor Ducey served as Arizona's 23rd governor from 2015 to 2023, during which time he transformed the state into a national leader in cybersecurity and technology modernization.

In this rare and candid conversation, Governor Ducey shares his firsthand experience prioritizing cybersecurity as Homeland Security. He discusses the innovative strategies his administration implemented to strengthen the "human firewall" and dramatically reduce the state's vulnerability to cyber threats.

But, in case you aren't watching the video, I wanted to pass along a couple of the main points.

Cybersecurity is Homeland Security


Under Governor Ducey's leadership, Arizona prioritized cybersecurity as a critical component of homeland security. The state invested resources to improve cyber resiliency, recognizing that protecting citizens' data is just as important as physical security.

Strengthening the "Human Firewall"


Governor Ducey recognized that 90% of cyber breaches were due to human error. To combat this, he focused on strengthening the "human firewall" by requiring monthly cybersecurity awareness training for state employees using realistic phishing simulations. This hands-on defensive training approach, similar to how sports teams practice, enabled Arizona to dramatically reduce the percentage of employees falling for phishing attempts from 14% to 4%.

Modernizing State Government through Technology Innovation


Arizona took a cloud-first approach, moving from outdated on-prem data centers to Google's secure cloud platform. The state also established a Cyber Command Center to monitor and defend against constant cyber threats in real-time. In his final year, Governor Ducey passed the Whole of State initiative, investing $10 million to provide cybersecurity tools to local governments, protecting them from rising cyberattacks.


Executive Leadership Strategies

In this exclusive interview, Governor Ducey shares his perspective on executive leadership strategies, such as the Arizona Management System for operating government like a lean business. He discusses the importance of metrics, strategic planning, selecting the right people, and driving cultural change when working to improve an organization.

Lessons from an Entrepreneurial Background


Governor Ducey also shares lessons from his entrepreneurial background, including scaling Cold Stone Creamery, which shaped his approach to expanding the ice cream franchise from one store to over 1,400. His experience in the private sector influenced his leadership style and strategies for driving innovation and efficiency in state government. 

------


Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline is the advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html


📬 Subscribe to the newsletter 


🔖 Timestamps


(2:00) Introduction: Governor Doug Ducey's background and current role at Citizens for Free Enterprise
(4:45) Prioritizing cybersecurity as homeland security and taking a proactive approach to protect Arizona
(7:56) Strengthening the "human firewall" through monthly cybersecurity awareness training and phishing simulations
(12:15) Measuring the success of cybersecurity initiatives and the importance of driving out fear to encourage open communication
(14:08) Bringing an entrepreneurial mindset to the role of governor and implementing the Arizona Management System
(18:26) Overcoming cultural challenges when launching new processes and driving change in state government
(23:38) Building strong relationships with state agencies and collaborating to modernize government services
(26:22) Transforming Arizona's Department of Child Services from the nation's most broken agency to a national model
(28:03) Lasting legacy: Whole of State initiative and the Cyber Command Center
(29:19) The potential of mobile device management to save taxpayer money and improve efficiency
(30:21) Rapid-fire round: Favorite Cold Stone flavor, sports teams, and comparing legendary athletes


⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]>

I recently had the incredible opportunity to sit down with former Arizona Governor Doug Ducey for an exclusive interview on The Public Sector Show by TechTables. Governor Ducey served as Arizona's 23rd governor from 2015 to 2023, during which time he transformed the state into a national leader in cybersecurity and technology modernization.

In this rare and candid conversation, Governor Ducey shares his firsthand experience prioritizing cybersecurity as Homeland Security. He discusses the innovative strategies his administration implemented to strengthen the "human firewall" and dramatically reduce the state's vulnerability to cyber threats.

But, in case you aren't watching the video, I wanted to pass along a couple of the main points.

Cybersecurity is Homeland Security


Under Governor Ducey's leadership, Arizona prioritized cybersecurity as a critical component of homeland security. The state invested resources to improve cyber resiliency, recognizing that protecting citizens' data is just as important as physical security.

Strengthening the "Human Firewall"


Governor Ducey recognized that 90% of cyber breaches were due to human error. To combat this, he focused on strengthening the "human firewall" by requiring monthly cybersecurity awareness training for state employees using realistic phishing simulations. This hands-on defensive training approach, similar to how sports teams practice, enabled Arizona to dramatically reduce the percentage of employees falling for phishing attempts from 14% to 4%.

Modernizing State Government through Technology Innovation


Arizona took a cloud-first approach, moving from outdated on-prem data centers to Google's secure cloud platform. The state also established a Cyber Command Center to monitor and defend against constant cyber threats in real-time. In his final year, Governor Ducey passed the Whole of State initiative, investing $10 million to provide cybersecurity tools to local governments, protecting them from rising cyberattacks.


Executive Leadership Strategies

In this exclusive interview, Governor Ducey shares his perspective on executive leadership strategies, such as the Arizona Management System for operating government like a lean business. He discusses the importance of metrics, strategic planning, selecting the right people, and driving cultural change when working to improve an organization.

Lessons from an Entrepreneurial Background


Governor Ducey also shares lessons from his entrepreneurial background, including scaling Cold Stone Creamery, which shaped his approach to expanding the ice cream franchise from one store to over 1,400. His experience in the private sector influenced his leadership style and strategies for driving innovation and efficiency in state government. 

------


Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline is the advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html


📬 Subscribe to the newsletter 


🔖 Timestamps


(2:00) Introduction: Governor Doug Ducey's background and current role at Citizens for Free Enterprise
(4:45) Prioritizing cybersecurity as homeland security and taking a proactive approach to protect Arizona
(7:56) Strengthening the "human firewall" through monthly cybersecurity awareness training and phishing simulations
(12:15) Measuring the success of cybersecurity initiatives and the importance of driving out fear to encourage open communication
(14:08) Bringing an entrepreneurial mindset to the role of governor and implementing the Arizona Management System
(18:26) Overcoming cultural challenges when launching new processes and driving change in state government
(23:38) Building strong relationships with state agencies and collaborating to modernize government services
(26:22) Transforming Arizona's Department of Child Services from the nation's most broken agency to a national model
(28:03) Lasting legacy: Whole of State initiative and the Cyber Command Center
(29:19) The potential of mobile device management to save taxpayer money and improve efficiency
(30:21) Rapid-fire round: Favorite Cold Stone flavor, sports teams, and comparing legendary athletes


⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Fri, 26 Apr 2024 01:37:20 -0700 Joe Toste Joe Toste 2003

I recently had the incredible opportunity to sit down with former Arizona Governor Doug Ducey for an exclusive interview on The Public Sector Show by TechTables. Governor Ducey served as Arizona's 23rd governor from 2015 to 2023, during which time he transformed the state into a national leader in cybersecurity and technology modernization.

In this rare and candid conversation, Governor Ducey shares his firsthand experience prioritizing cybersecurity as Homeland Security. He discusses the innovative strategies his administration implemented to strengthen the "human firewall" and dramatically reduce the state's vulnerability to cyber threats.

But, in case you aren't watching the video, I wanted to pass along a couple of the main points.

Cybersecurity is Homeland Security


Under Governor Ducey's leadership, Arizona prioritized cybersecurity as a critical component of homeland security. The state invested resources to improve cyber resiliency, recognizing that protecting citizens' data is just as important as physical security.

Strengthening the "Human Firewall"


Governor Ducey recognized that 90% of cyber breaches were due to human error. To combat this, he focused on strengthening the "human firewall" by requiring monthly cybersecurity awareness training for state employees using realistic phishing simulations. This hands-on defensive training approach, similar to how sports teams practice, enabled Arizona to dramatically reduce the percentage of employees falling for phishing attempts from 14% to 4%.

Modernizing State Government through Technology Innovation


Arizona took a cloud-first approach, moving from outdated on-prem data centers to Google's secure cloud platform. The state also established a Cyber Command Center to monitor and defend against constant cyber threats in real-time. In his final year, Governor Ducey passed the Whole of State initiative, investing $10 million to provide cybersecurity tools to local governments, protecting them from rising cyberattacks.


Executive Leadership Strategies

In this exclusive interview, Governor Ducey shares his perspective on executive leadership strategies, such as the Arizona Management System for operating government like a lean business. He discusses the importance of metrics, strategic planning, selecting the right people, and driving cultural change when working to improve an organization.

Lessons from an Entrepreneurial Background


Governor Ducey also shares lessons from his entrepreneurial background, including scaling Cold Stone Creamery, which shaped his approach to expanding the ice cream franchise from one store to over 1,400. His experience in the private sector influenced his leadership style and strategies for driving innovation and efficiency in state government. 

------


Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline is the advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html


📬 Subscribe to the newsletter 


🔖 Timestamps


(2:00) Introduction: Governor Doug Ducey's background and current role at Citizens for Free Enterprise
(4:45) Prioritizing cybersecurity as homeland security and taking a proactive approach to protect Arizona
(7:56) Strengthening the "human firewall" through monthly cybersecurity awareness training and phishing simulations
(12:15) Measuring the success of cybersecurity initiatives and the importance of driving out fear to encourage open communication
(14:08) Bringing an entrepreneurial mindset to the role of governor and implementing the Arizona Management System
(18:26) Overcoming cultural challenges when launching new processes and driving change in state government
(23:38) Building strong relationships with state agencies and collaborating to modernize government services
(26:22) Transforming Arizona's Department of Child Services from the nation's most broken agency to a national model
(28:03) Lasting legacy: Whole of State initiative and the Cyber Command Center
(29:19) The potential of mobile device management to save taxpayer money and improve efficiency
(30:21) Rapid-fire round: Favorite Cold Stone flavor, sports teams, and comparing legendary athletes


⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.172 Creating a Transformational IT Culture in Santa Barbara County with Chris Chirgwin, CIO, Santa Barbara County 1 1 Ep.172 Creating a Transformational IT Culture in Santa Barbara County with Chris Chirgwin, CIO, Santa Barbara County full 5ce3c0b9-d051-427b-8ace-c7a18d142fcd https://share.transistor.fm/s/c74ec7af Chris Chirgwin is the first Chief Information Officer for Santa Barbara County. Now you may know Chris from his remarkable journey in the news as the former CEO of Lanspeed, an IT services firm headquartered in Santa Barbara County, before selling his company.

He transitioned from owning a successful small IT services business to becoming Santa Barbara County's CIO in 2022. Despite the challenges of navigating the public sector, Chris hit the ground running. He implemented EOS (Entrepreneurial Operating System) principles to set core values, build a strong culture, and establish accountability through goal setting.


Chris has now built a transformational IT department. With a team of 70 IT staff (out of 5,000+ employees and $1.5 billion dollar budget) and a focus on collaboration and empowerment, Chris has really nailed the importance of a positive work culture in attracting top talent. His leadership has led to key modernization initiatives, including a Workday ERP implementation, GIS consolidation, and a public safety radio upgrade.

His entrepreneurial background brings a fresh perspective to Santa Barbara County and the public sector.

Mark your calendars for the 2024 Phoenix Live Podcast Tour in Phoenix, Arizona, on April 1st-3rd, 2024. Chris will be joining us live on the podcast tour!


Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline is the advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html


📬 Subscribe to the newsletter 


In this episode, we explore how Santa Barbara County is pioneering new approaches to culture, accountability, and technology modernization under the leadership of its first CIO, Chris Chirgwin.


Coming from the private sector as a small business owner, Chris shares his journey of implementing EOS (Entrepreneurial Operating System) principles to transform the county's first-ever centralized IT department. 


We dive into the importance of setting core values, creating a culture of achievement, and establishing visibility and accountability through goal setting. Chris also discusses key modernization initiatives like a new ERP system, consolidating GIS resources, and exploring AI use cases. 


Tune in to hear how Chris drives collaboration, empowers his team, and leverages his entrepreneurial background to bring positive change in the public sector.

🔖 Timestamps


(0:00) Chris's transition from owning a small IT services business to becoming Santa Barbara County's first CIO

(4:31) Navigating the differences between private and public sector leadership

(8:38) Implementing EOS principles to set core values and build a strong culture

(12:48) Using a Smartsheet to drive accountability and track quarterly goals

(15:16) Attracting top talent through a positive work culture

(18:31) Key modernization initiatives: ERP implementation, GIS consolidation, public safety radio upgrade

(21:10) The importance of IT governance and establishing standards and policies

(26:19) Building trust and collaboration with county departments through active listening and follow-through

(27:59) Learning to be an effective listener and empowering the team's ideas

(30:35) The challenges of procurement in the public sector


Mark your calendars for the 2024 Phoenix Live Podcast Tour, where Chris will share more insights on driving innovation and culture change in county government.


Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour


⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Chris Chirgwin is the first Chief Information Officer for Santa Barbara County. Now you may know Chris from his remarkable journey in the news as the former CEO of Lanspeed, an IT services firm headquartered in Santa Barbara County, before selling his company.

He transitioned from owning a successful small IT services business to becoming Santa Barbara County's CIO in 2022. Despite the challenges of navigating the public sector, Chris hit the ground running. He implemented EOS (Entrepreneurial Operating System) principles to set core values, build a strong culture, and establish accountability through goal setting.


Chris has now built a transformational IT department. With a team of 70 IT staff (out of 5,000+ employees and $1.5 billion dollar budget) and a focus on collaboration and empowerment, Chris has really nailed the importance of a positive work culture in attracting top talent. His leadership has led to key modernization initiatives, including a Workday ERP implementation, GIS consolidation, and a public safety radio upgrade.

His entrepreneurial background brings a fresh perspective to Santa Barbara County and the public sector.

Mark your calendars for the 2024 Phoenix Live Podcast Tour in Phoenix, Arizona, on April 1st-3rd, 2024. Chris will be joining us live on the podcast tour!


Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline is the advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html


📬 Subscribe to the newsletter 


In this episode, we explore how Santa Barbara County is pioneering new approaches to culture, accountability, and technology modernization under the leadership of its first CIO, Chris Chirgwin.


Coming from the private sector as a small business owner, Chris shares his journey of implementing EOS (Entrepreneurial Operating System) principles to transform the county's first-ever centralized IT department. 


We dive into the importance of setting core values, creating a culture of achievement, and establishing visibility and accountability through goal setting. Chris also discusses key modernization initiatives like a new ERP system, consolidating GIS resources, and exploring AI use cases. 


Tune in to hear how Chris drives collaboration, empowers his team, and leverages his entrepreneurial background to bring positive change in the public sector.

🔖 Timestamps


(0:00) Chris's transition from owning a small IT services business to becoming Santa Barbara County's first CIO

(4:31) Navigating the differences between private and public sector leadership

(8:38) Implementing EOS principles to set core values and build a strong culture

(12:48) Using a Smartsheet to drive accountability and track quarterly goals

(15:16) Attracting top talent through a positive work culture

(18:31) Key modernization initiatives: ERP implementation, GIS consolidation, public safety radio upgrade

(21:10) The importance of IT governance and establishing standards and policies

(26:19) Building trust and collaboration with county departments through active listening and follow-through

(27:59) Learning to be an effective listener and empowering the team's ideas

(30:35) The challenges of procurement in the public sector


Mark your calendars for the 2024 Phoenix Live Podcast Tour, where Chris will share more insights on driving innovation and culture change in county government.


Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour


⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Wed, 20 Mar 2024 00:32:39 -0700 Joe Toste Joe Toste 2850 Chris Chirgwin is the first Chief Information Officer for Santa Barbara County. Now you may know Chris from his remarkable journey in the news as the former CEO of Lanspeed, an IT services firm headquartered in Santa Barbara County, before selling his company.

He transitioned from owning a successful small IT services business to becoming Santa Barbara County's CIO in 2022. Despite the challenges of navigating the public sector, Chris hit the ground running. He implemented EOS (Entrepreneurial Operating System) principles to set core values, build a strong culture, and establish accountability through goal setting.


Chris has now built a transformational IT department. With a team of 70 IT staff (out of 5,000+ employees and $1.5 billion dollar budget) and a focus on collaboration and empowerment, Chris has really nailed the importance of a positive work culture in attracting top talent. His leadership has led to key modernization initiatives, including a Workday ERP implementation, GIS consolidation, and a public safety radio upgrade.

His entrepreneurial background brings a fresh perspective to Santa Barbara County and the public sector.

Mark your calendars for the 2024 Phoenix Live Podcast Tour in Phoenix, Arizona, on April 1st-3rd, 2024. Chris will be joining us live on the podcast tour!


Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline is the advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html


📬 Subscribe to the newsletter 


In this episode, we explore how Santa Barbara County is pioneering new approaches to culture, accountability, and technology modernization under the leadership of its first CIO, Chris Chirgwin.


Coming from the private sector as a small business owner, Chris shares his journey of implementing EOS (Entrepreneurial Operating System) principles to transform the county's first-ever centralized IT department. 


We dive into the importance of setting core values, creating a culture of achievement, and establishing visibility and accountability through goal setting. Chris also discusses key modernization initiatives like a new ERP system, consolidating GIS resources, and exploring AI use cases. 


Tune in to hear how Chris drives collaboration, empowers his team, and leverages his entrepreneurial background to bring positive change in the public sector.

🔖 Timestamps


(0:00) Chris's transition from owning a small IT services business to becoming Santa Barbara County's first CIO

(4:31) Navigating the differences between private and public sector leadership

(8:38) Implementing EOS principles to set core values and build a strong culture

(12:48) Using a Smartsheet to drive accountability and track quarterly goals

(15:16) Attracting top talent through a positive work culture

(18:31) Key modernization initiatives: ERP implementation, GIS consolidation, public safety radio upgrade

(21:10) The importance of IT governance and establishing standards and policies

(26:19) Building trust and collaboration with county departments through active listening and follow-through

(27:59) Learning to be an effective listener and empowering the team's ideas

(30:35) The challenges of procurement in the public sector


Mark your calendars for the 2024 Phoenix Live Podcast Tour, where Chris will share more insights on driving innovation and culture change in county government.


Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour


⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.171 How to Find and Identify Great Leaders with J.R. Sloan, CIO, State of Arizona (special rerelease) 1 1 Ep.171 How to Find and Identify Great Leaders with J.R. Sloan, CIO, State of Arizona (special rerelease) full b3191f14-ab74-4e62-a670-fe13b59c5d1b https://share.transistor.fm/s/da5a1894 Featuring J.R. Sloan, CIO, State of Arizona (special rerelease)

Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

--------

📬 Subscribe to the newsletter


Show Notes:

In this episode of The Public Sector Show by TechTables, J.R. Sloan, the CIO for the state of Arizona, joins us to discuss the challenges and successes of leading digital transformation and technology initiatives within a federated state like Arizona. From managing relationships with over 120 agencies to measuring success in a human-centric way, J.R. shares key insights into his approach as a leader and the impact of his work on Arizona's digital experiences. Listen in to discover how J.R. Sloan's leadership is shaping Arizona's technology landscape and digital government program.

Timestamps

00:39 - Introduction to J.R. Sloan and his role as the CIO for the state of Arizona.
01:37 - J.R. Sloan's journey and experiences within the public sector and the digital government program.
05:32 - The parallels between serving franchisees in the private sector and serving the 120 different agencies in the public sector.
06:23 - How success is measured in the public sector and the qualitative and quantitative metrics used for evaluation.
08:39 - Maintaining a human-centric approach while engaging with team members and leaders across agencies.
09:42 - The aspiration to deliver an Amazon-like digital experience for citizens and the efforts towards achieving this goal.
11:08 - Empathy and understanding the citizen's perspective in driving digital experiences.

⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Featuring J.R. Sloan, CIO, State of Arizona (special rerelease)

Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

--------

📬 Subscribe to the newsletter


Show Notes:

In this episode of The Public Sector Show by TechTables, J.R. Sloan, the CIO for the state of Arizona, joins us to discuss the challenges and successes of leading digital transformation and technology initiatives within a federated state like Arizona. From managing relationships with over 120 agencies to measuring success in a human-centric way, J.R. shares key insights into his approach as a leader and the impact of his work on Arizona's digital experiences. Listen in to discover how J.R. Sloan's leadership is shaping Arizona's technology landscape and digital government program.

Timestamps

00:39 - Introduction to J.R. Sloan and his role as the CIO for the state of Arizona.
01:37 - J.R. Sloan's journey and experiences within the public sector and the digital government program.
05:32 - The parallels between serving franchisees in the private sector and serving the 120 different agencies in the public sector.
06:23 - How success is measured in the public sector and the qualitative and quantitative metrics used for evaluation.
08:39 - Maintaining a human-centric approach while engaging with team members and leaders across agencies.
09:42 - The aspiration to deliver an Amazon-like digital experience for citizens and the efforts towards achieving this goal.
11:08 - Empathy and understanding the citizen's perspective in driving digital experiences.

⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Wed, 21 Feb 2024 03:15:00 -0800 Joe Toste Joe Toste 706 Featuring J.R. Sloan, CIO, State of Arizona (special rerelease)

Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

--------

📬 Subscribe to the newsletter


Show Notes:

In this episode of The Public Sector Show by TechTables, J.R. Sloan, the CIO for the state of Arizona, joins us to discuss the challenges and successes of leading digital transformation and technology initiatives within a federated state like Arizona. From managing relationships with over 120 agencies to measuring success in a human-centric way, J.R. shares key insights into his approach as a leader and the impact of his work on Arizona's digital experiences. Listen in to discover how J.R. Sloan's leadership is shaping Arizona's technology landscape and digital government program.

Timestamps

00:39 - Introduction to J.R. Sloan and his role as the CIO for the state of Arizona.
01:37 - J.R. Sloan's journey and experiences within the public sector and the digital government program.
05:32 - The parallels between serving franchisees in the private sector and serving the 120 different agencies in the public sector.
06:23 - How success is measured in the public sector and the qualitative and quantitative metrics used for evaluation.
08:39 - Maintaining a human-centric approach while engaging with team members and leaders across agencies.
09:42 - The aspiration to deliver an Amazon-like digital experience for citizens and the efforts towards achieving this goal.
11:08 - Empathy and understanding the citizen's perspective in driving digital experiences.

⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #170: Rob Lloyd, Mark Wittenburg, Chris Stewart - A CIO Roundtable: Strategies for Tooling Hyper Responsive Government Services with Equity & Beyond 1 1 #170: Rob Lloyd, Mark Wittenburg, Chris Stewart - A CIO Roundtable: Strategies for Tooling Hyper Responsive Government Services with Equity & Beyond full f3a4ad51-1497-4ead-b92b-3ee31b00bd29 https://share.transistor.fm/s/e84e4e75 Featuring 

  • Mark Wittenburg, CIO of Raleigh
  • Rob Lloyd, Deputy City Manager of San Jose
  • Chris Stewart, former CIO of the City of Austin

Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

--------

📬 Subscribe to the newsletter

🏕️ Intro 

In today's episode of The Public Sector Show by TechTables, we're joined with guests Mark Wittenburg, CIO of Raleigh, Rob Lloyd, Deputy City Manager of San Jose, and Chris Stewart, former CIO of the City of Austin from The Big Sky Live Podcast Tour.

We dive into the complexities of digital equity and responsive government services in their cities. We also explore how these leaders leverage technology for community engagement during events and disasters, and discuss strategies to attract mission-driven talent in the increasingly competitive landscape of public sector employment.

🎧 Tune in to learn more about:

✨ Provide more equitable access to city services through technology

"we connected 160,000 people covered. 160,000 people with high speed wifi."

✨ Bridge the digital divide in your community

"In Title I attendance areas, that's 80% at least. Free or reduced lunch, a proxy for poverty"

✨ Truly listen and respond to your constituents' needs

"we actually try to co create services."

✨ Create internships and events to inspire future technologists

"that internship pipeline gives us a head start."

✨ Build a culture that attracts and retains top talent

"when you create a culture that attracts people, it solves a big chunk of your problem."

✨ Develop managers to lead effectively in a hybrid world

"Hybrid work does require better managers."

✨ Collaborate across regions to solve complex problems like 

"what are you going to do about the laws in North Carolina that restrict the cities from providing broadband?" ("It's trying to work with like the state with Jim Weaver is to start to look and say, ok, what are the things that we can do?")

✨ Communicate the meaningful impact of public sector IT work

"the story we get to tell in public."

Plus Q&A from Brent Byrnes at ExtraHop and Brad Booth from SentinelOne.

🔗 Watch and listen: https://podcast.techtables.com/ep170-A-CIO-Roundtable-San-Jose-Raleigh-Austin-Strategies-for-Tooling-for-Hyper-Responsive-Government-Services-with-Equity

📆 Ready to attend our next live podcast tour stop?

Join us for the 2024 TechTables Phoenix Tour before sponsorship sells out! 

3 spots left. 😱

Don't miss this one-of-a-kind chance to be part of the live audience for interviews with today's top public sector technology leaders, and hear from fmr. Governor Doug Ducey live!

⏰ Only 45 days left until the Phoenix Live Podcast Tour!

🔗 Visit https://www.techtables.com/2024-phoenix-live-podcast-tour to learn more.


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Featuring 

  • Mark Wittenburg, CIO of Raleigh
  • Rob Lloyd, Deputy City Manager of San Jose
  • Chris Stewart, former CIO of the City of Austin

Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

--------

📬 Subscribe to the newsletter

🏕️ Intro 

In today's episode of The Public Sector Show by TechTables, we're joined with guests Mark Wittenburg, CIO of Raleigh, Rob Lloyd, Deputy City Manager of San Jose, and Chris Stewart, former CIO of the City of Austin from The Big Sky Live Podcast Tour.

We dive into the complexities of digital equity and responsive government services in their cities. We also explore how these leaders leverage technology for community engagement during events and disasters, and discuss strategies to attract mission-driven talent in the increasingly competitive landscape of public sector employment.

🎧 Tune in to learn more about:

✨ Provide more equitable access to city services through technology

"we connected 160,000 people covered. 160,000 people with high speed wifi."

✨ Bridge the digital divide in your community

"In Title I attendance areas, that's 80% at least. Free or reduced lunch, a proxy for poverty"

✨ Truly listen and respond to your constituents' needs

"we actually try to co create services."

✨ Create internships and events to inspire future technologists

"that internship pipeline gives us a head start."

✨ Build a culture that attracts and retains top talent

"when you create a culture that attracts people, it solves a big chunk of your problem."

✨ Develop managers to lead effectively in a hybrid world

"Hybrid work does require better managers."

✨ Collaborate across regions to solve complex problems like 

"what are you going to do about the laws in North Carolina that restrict the cities from providing broadband?" ("It's trying to work with like the state with Jim Weaver is to start to look and say, ok, what are the things that we can do?")

✨ Communicate the meaningful impact of public sector IT work

"the story we get to tell in public."

Plus Q&A from Brent Byrnes at ExtraHop and Brad Booth from SentinelOne.

🔗 Watch and listen: https://podcast.techtables.com/ep170-A-CIO-Roundtable-San-Jose-Raleigh-Austin-Strategies-for-Tooling-for-Hyper-Responsive-Government-Services-with-Equity

📆 Ready to attend our next live podcast tour stop?

Join us for the 2024 TechTables Phoenix Tour before sponsorship sells out! 

3 spots left. 😱

Don't miss this one-of-a-kind chance to be part of the live audience for interviews with today's top public sector technology leaders, and hear from fmr. Governor Doug Ducey live!

⏰ Only 45 days left until the Phoenix Live Podcast Tour!

🔗 Visit https://www.techtables.com/2024-phoenix-live-podcast-tour to learn more.


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Thu, 15 Feb 2024 00:02:23 -0800 Joe Toste Joe Toste 2724 Featuring 

  • Mark Wittenburg, CIO of Raleigh
  • Rob Lloyd, Deputy City Manager of San Jose
  • Chris Stewart, former CIO of the City of Austin

Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

--------

📬 Subscribe to the newsletter

🏕️ Intro 

In today's episode of The Public Sector Show by TechTables, we're joined with guests Mark Wittenburg, CIO of Raleigh, Rob Lloyd, Deputy City Manager of San Jose, and Chris Stewart, former CIO of the City of Austin from The Big Sky Live Podcast Tour.

We dive into the complexities of digital equity and responsive government services in their cities. We also explore how these leaders leverage technology for community engagement during events and disasters, and discuss strategies to attract mission-driven talent in the increasingly competitive landscape of public sector employment.

🎧 Tune in to learn more about:

✨ Provide more equitable access to city services through technology

"we connected 160,000 people covered. 160,000 people with high speed wifi."

✨ Bridge the digital divide in your community

"In Title I attendance areas, that's 80% at least. Free or reduced lunch, a proxy for poverty"

✨ Truly listen and respond to your constituents' needs

"we actually try to co create services."

✨ Create internships and events to inspire future technologists

"that internship pipeline gives us a head start."

✨ Build a culture that attracts and retains top talent

"when you create a culture that attracts people, it solves a big chunk of your problem."

✨ Develop managers to lead effectively in a hybrid world

"Hybrid work does require better managers."

✨ Collaborate across regions to solve complex problems like 

"what are you going to do about the laws in North Carolina that restrict the cities from providing broadband?" ("It's trying to work with like the state with Jim Weaver is to start to look and say, ok, what are the things that we can do?")

✨ Communicate the meaningful impact of public sector IT work

"the story we get to tell in public."

Plus Q&A from Brent Byrnes at ExtraHop and Brad Booth from SentinelOne.

🔗 Watch and listen: https://podcast.techtables.com/ep170-A-CIO-Roundtable-San-Jose-Raleigh-Austin-Strategies-for-Tooling-for-Hyper-Responsive-Government-Services-with-Equity

📆 Ready to attend our next live podcast tour stop?

Join us for the 2024 TechTables Phoenix Tour before sponsorship sells out! 

3 spots left. 😱

Don't miss this one-of-a-kind chance to be part of the live audience for interviews with today's top public sector technology leaders, and hear from fmr. Governor Doug Ducey live!

⏰ Only 45 days left until the Phoenix Live Podcast Tour!

🔗 Visit https://www.techtables.com/2024-phoenix-live-podcast-tour to learn more.


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.169 Breaking Down Data Silos: How Montana is Improving Data Sharing Across Agencies (and Reducing Friction and Streamlining Services) with Kevin Gilbertson, CIO, State of Montana, Carrie Albro, CIO, Montana Department of Public Health & Human Services, 1 1 Ep.169 Breaking Down Data Silos: How Montana is Improving Data Sharing Across Agencies (and Reducing Friction and Streamlining Services) with Kevin Gilbertson, CIO, State of Montana, Carrie Albro, CIO, Montana Department of Public Health & Human Services, full dab564e1-942a-40f5-9b59-80ed6cf3c7f8 https://share.transistor.fm/s/cccc3dcc Featuring 

  • Kevin Gilbertson, CIO, State of Montana
  • Carrie Albro, CIO, Montana Department of Public Health & Human Services
  • Adam Carpenter, Chief Data Officer, State of Montana

Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

--------

📬 Subscribe to the newsletter

🏕️ Intro 

In this episode, we explore how the State of Montana is pioneering new approaches to AI, data sharing, and analytics to reduce friction for citizens and enable data-driven decisions.

Featuring Kevin Gilbertson, CIO of Montana, Carrie Albro, CIO of Montana Health and Human Services, and Adam Carpenter, Montana's Chief Data Officer. We dive into success stories like fixing a decade-long sewer permitting issue, building a statewide justice data warehouse, and developing a resource referral engine to connect citizens to support services. Tune in to hear how Montana is improving cross-agency collaboration, empowering leaders with actionable insights, and leveraging technology for public good.

📚 Timestamps

00:00 How an unexpected phone call led Adam to become Montana's first Chief Data Officer

04:31 Discovering data silos that prevented effective policy decisions

08:38 Responding to legislature's demands for proof of IT strategy execution

12:48 Carrie advocates for other agencies by asking the "tough questions"

15:16 Pursuing constant improvement with "better is possible" mindset

18:31 Applying Netflix culture principles to build a dream team

21:10 Harnessing AI's potential to create major efficiency gains

26:19 Empowering businesses by unlocking the state's data assets

27:59 Overcoming 99-year record retention rules through master data

30:35 Establishing reciprocal data relationships with local counties


Mark your calendars for the 2024 Phoenix Live Podcast Tour, where we will dive deeper into these insights and explore the cutting-edge solutions driving innovation in the public and private sectors.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Featuring 

  • Kevin Gilbertson, CIO, State of Montana
  • Carrie Albro, CIO, Montana Department of Public Health & Human Services
  • Adam Carpenter, Chief Data Officer, State of Montana

Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

--------

📬 Subscribe to the newsletter

🏕️ Intro 

In this episode, we explore how the State of Montana is pioneering new approaches to AI, data sharing, and analytics to reduce friction for citizens and enable data-driven decisions.

Featuring Kevin Gilbertson, CIO of Montana, Carrie Albro, CIO of Montana Health and Human Services, and Adam Carpenter, Montana's Chief Data Officer. We dive into success stories like fixing a decade-long sewer permitting issue, building a statewide justice data warehouse, and developing a resource referral engine to connect citizens to support services. Tune in to hear how Montana is improving cross-agency collaboration, empowering leaders with actionable insights, and leveraging technology for public good.

📚 Timestamps

00:00 How an unexpected phone call led Adam to become Montana's first Chief Data Officer

04:31 Discovering data silos that prevented effective policy decisions

08:38 Responding to legislature's demands for proof of IT strategy execution

12:48 Carrie advocates for other agencies by asking the "tough questions"

15:16 Pursuing constant improvement with "better is possible" mindset

18:31 Applying Netflix culture principles to build a dream team

21:10 Harnessing AI's potential to create major efficiency gains

26:19 Empowering businesses by unlocking the state's data assets

27:59 Overcoming 99-year record retention rules through master data

30:35 Establishing reciprocal data relationships with local counties


Mark your calendars for the 2024 Phoenix Live Podcast Tour, where we will dive deeper into these insights and explore the cutting-edge solutions driving innovation in the public and private sectors.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Thu, 08 Feb 2024 03:45:00 -0800 Joe Toste Joe Toste 2066 Featuring 

  • Kevin Gilbertson, CIO, State of Montana
  • Carrie Albro, CIO, Montana Department of Public Health & Human Services
  • Adam Carpenter, Chief Data Officer, State of Montana

Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

--------

📬 Subscribe to the newsletter

🏕️ Intro 

In this episode, we explore how the State of Montana is pioneering new approaches to AI, data sharing, and analytics to reduce friction for citizens and enable data-driven decisions.

Featuring Kevin Gilbertson, CIO of Montana, Carrie Albro, CIO of Montana Health and Human Services, and Adam Carpenter, Montana's Chief Data Officer. We dive into success stories like fixing a decade-long sewer permitting issue, building a statewide justice data warehouse, and developing a resource referral engine to connect citizens to support services. Tune in to hear how Montana is improving cross-agency collaboration, empowering leaders with actionable insights, and leveraging technology for public good.

📚 Timestamps

00:00 How an unexpected phone call led Adam to become Montana's first Chief Data Officer

04:31 Discovering data silos that prevented effective policy decisions

08:38 Responding to legislature's demands for proof of IT strategy execution

12:48 Carrie advocates for other agencies by asking the "tough questions"

15:16 Pursuing constant improvement with "better is possible" mindset

18:31 Applying Netflix culture principles to build a dream team

21:10 Harnessing AI's potential to create major efficiency gains

26:19 Empowering businesses by unlocking the state's data assets

27:59 Overcoming 99-year record retention rules through master data

30:35 Establishing reciprocal data relationships with local counties


Mark your calendars for the 2024 Phoenix Live Podcast Tour, where we will dive deeper into these insights and explore the cutting-edge solutions driving innovation in the public and private sectors.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No ep.168 Racing to Get Left of Boom: How CXOs Stay Steps Ahead of Nation States like China and Russia with Jamie Grant, fmr. CIO, State of Florida & Morgan Wright, Chief Security Advisor, at SentinelOne 1 1 ep.168 Racing to Get Left of Boom: How CXOs Stay Steps Ahead of Nation States like China and Russia with Jamie Grant, fmr. CIO, State of Florida & Morgan Wright, Chief Security Advisor, at SentinelOne full a98aba6a-7232-4e21-8451-da4da95a6e51 https://share.transistor.fm/s/8a1c2ce8 [NEW EPISODE] - UNLOCKED FROM THE VAULT - Orlando Live Podcast Tour at the Loews Portofino Bay Hotel on Saturday, March 18th, 2023

📬 Subscribe to the newsletter

In a world of increasing cyber threats, how can government technology leaders try to stay a step ahead of nefarious hackers from China, Russia, and beyond? Our guests, former Florida CIO Jamie Grant and SentinelOne's Morgan Wright give us an inside look at the high-stakes cybersecurity race against bad actors and nation-states.

Join us as Jamie and Morgan pull back the curtain on Florida's evolving cyberstrategy to get "left of boom" and prevent attacks before they happen. They'll discuss how AI, automation, and other innovative tools are being used to combat and outmaneuver complex threats.

We'll also explore some of the unique public sector challenges around recruitment, retention, and procurement that Jamie's team overcame through creative problem-solving and a change in mindset.


Connect with Jamie Grant here: https://www.linkedin.com/in/jdubyagrant

Connect with Morgan Wright here: https://www.linkedin.com/in/morganwright150/


Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

🔖 Timestamps 

0:00 - Intro

3:00 - Morgan Wright on how 9/11 shaped his "left of boom" cybersecurity approach
6:00 - Connecting dots across agencies to prevent attacks

9:00 - Creative problem-solving strategies for cybersecurity
12:00 - Government procurement disconnects
15:00 - Emphasizing speed and agility in public sector
18:00 - Automation's role in defending against nation-state threats
21:00 - Recruiting and retaining talent in public service

24:00 - Evolving workforce and technology for enhanced value
27:00 - Driving value on cybersecurity offense

30:00 - Pattern recognition across industries
33:00 - Innovative cybersecurity philosophies and risk aversion

36:00 - Entrepreneurial thinking in government

39:00 - Florida's 2030 Cybersecurity Workforce Vision
42:00 - Partnerships over headcounts in government
45:00 - Economic barriers against adversaries
48:00 - Handling continuous attacks on Florida

51:00 - Rethinking Cybersecurity with AI
54:00 - Inefficient procurement processes
57:00 - Empowering teams in cybersecurity
1:00:00 - Preparing for future threats
1:03:00 - Automation and AI in network security

1:06:00 - Local government technology adoption barriers

Mark your calendars for the 2024 Phoenix Live Podcast Tour, where we will dive deeper into these insights and explore the cutting-edge solutions driving innovation in the public and private sectors.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> [NEW EPISODE] - UNLOCKED FROM THE VAULT - Orlando Live Podcast Tour at the Loews Portofino Bay Hotel on Saturday, March 18th, 2023

📬 Subscribe to the newsletter

In a world of increasing cyber threats, how can government technology leaders try to stay a step ahead of nefarious hackers from China, Russia, and beyond? Our guests, former Florida CIO Jamie Grant and SentinelOne's Morgan Wright give us an inside look at the high-stakes cybersecurity race against bad actors and nation-states.

Join us as Jamie and Morgan pull back the curtain on Florida's evolving cyberstrategy to get "left of boom" and prevent attacks before they happen. They'll discuss how AI, automation, and other innovative tools are being used to combat and outmaneuver complex threats.

We'll also explore some of the unique public sector challenges around recruitment, retention, and procurement that Jamie's team overcame through creative problem-solving and a change in mindset.


Connect with Jamie Grant here: https://www.linkedin.com/in/jdubyagrant

Connect with Morgan Wright here: https://www.linkedin.com/in/morganwright150/


Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

🔖 Timestamps 

0:00 - Intro

3:00 - Morgan Wright on how 9/11 shaped his "left of boom" cybersecurity approach
6:00 - Connecting dots across agencies to prevent attacks

9:00 - Creative problem-solving strategies for cybersecurity
12:00 - Government procurement disconnects
15:00 - Emphasizing speed and agility in public sector
18:00 - Automation's role in defending against nation-state threats
21:00 - Recruiting and retaining talent in public service

24:00 - Evolving workforce and technology for enhanced value
27:00 - Driving value on cybersecurity offense

30:00 - Pattern recognition across industries
33:00 - Innovative cybersecurity philosophies and risk aversion

36:00 - Entrepreneurial thinking in government

39:00 - Florida's 2030 Cybersecurity Workforce Vision
42:00 - Partnerships over headcounts in government
45:00 - Economic barriers against adversaries
48:00 - Handling continuous attacks on Florida

51:00 - Rethinking Cybersecurity with AI
54:00 - Inefficient procurement processes
57:00 - Empowering teams in cybersecurity
1:00:00 - Preparing for future threats
1:03:00 - Automation and AI in network security

1:06:00 - Local government technology adoption barriers

Mark your calendars for the 2024 Phoenix Live Podcast Tour, where we will dive deeper into these insights and explore the cutting-edge solutions driving innovation in the public and private sectors.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 06 Feb 2024 00:00:00 -0800 Joe Toste Joe Toste 4037 [NEW EPISODE] - UNLOCKED FROM THE VAULT - Orlando Live Podcast Tour at the Loews Portofino Bay Hotel on Saturday, March 18th, 2023

📬 Subscribe to the newsletter

In a world of increasing cyber threats, how can government technology leaders try to stay a step ahead of nefarious hackers from China, Russia, and beyond? Our guests, former Florida CIO Jamie Grant and SentinelOne's Morgan Wright give us an inside look at the high-stakes cybersecurity race against bad actors and nation-states.

Join us as Jamie and Morgan pull back the curtain on Florida's evolving cyberstrategy to get "left of boom" and prevent attacks before they happen. They'll discuss how AI, automation, and other innovative tools are being used to combat and outmaneuver complex threats.

We'll also explore some of the unique public sector challenges around recruitment, retention, and procurement that Jamie's team overcame through creative problem-solving and a change in mindset.


Connect with Jamie Grant here: https://www.linkedin.com/in/jdubyagrant

Connect with Morgan Wright here: https://www.linkedin.com/in/morganwright150/


Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

🔖 Timestamps 

0:00 - Intro

3:00 - Morgan Wright on how 9/11 shaped his "left of boom" cybersecurity approach
6:00 - Connecting dots across agencies to prevent attacks

9:00 - Creative problem-solving strategies for cybersecurity
12:00 - Government procurement disconnects
15:00 - Emphasizing speed and agility in public sector
18:00 - Automation's role in defending against nation-state threats
21:00 - Recruiting and retaining talent in public service

24:00 - Evolving workforce and technology for enhanced value
27:00 - Driving value on cybersecurity offense

30:00 - Pattern recognition across industries
33:00 - Innovative cybersecurity philosophies and risk aversion

36:00 - Entrepreneurial thinking in government

39:00 - Florida's 2030 Cybersecurity Workforce Vision
42:00 - Partnerships over headcounts in government
45:00 - Economic barriers against adversaries
48:00 - Handling continuous attacks on Florida

51:00 - Rethinking Cybersecurity with AI
54:00 - Inefficient procurement processes
57:00 - Empowering teams in cybersecurity
1:00:00 - Preparing for future threats
1:03:00 - Automation and AI in network security

1:06:00 - Local government technology adoption barriers

Mark your calendars for the 2024 Phoenix Live Podcast Tour, where we will dive deeper into these insights and explore the cutting-edge solutions driving innovation in the public and private sectors.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.167 Mastering Accountability: 4-Step Guide for CIOs to Boost Team Performance & Minimize Burnout with Brendan Wovchko, Chief Technology Officer Ramsey Solutions 1 1 Ep.167 Mastering Accountability: 4-Step Guide for CIOs to Boost Team Performance & Minimize Burnout with Brendan Wovchko, Chief Technology Officer Ramsey Solutions full d60ef1c7-443a-4878-af14-2bb328520804 https://share.transistor.fm/s/f76d320d I'm excited to share an exclusive interview with Brendan Wovchko, Chief Technology Officer at Ramsey Solutions, a $250 million organization.

 

Brendan leads Ramsey's 250+ person technology organization, overseeing engineering, product, and software teams.

 

I sat down with Brendan, who has deep insight gleaned from years of startup to leading large-scale teams, to explore the topic of "Mastering Accountability."

 

One insight that struck me is Brendan's definition of accountability itself:

"Accountability is the repeated pattern of verifying that expectations are turning into results."


Throughout our interview, Brendan shares tactical advice to drive accountability on both an individual and organizational level.

 

You’ll find immense value in hearing how Ramsey Solutions creates an ownership culture.

📬 Subscribe to the newsletter

In this engaging episode, you’ll discover:

00:30 - Leadership is like a never-ending pie contest.
05:25 - Brendan's path from software engineer to CTO and the self-improvement CTO journey
07:02 - Essential leadership books that shaped Brendan's leadership approach
14:03 - The dual need for business and engineering knowledge in technology leaders
17:18 - Transitioning from startup to managing large teams and the importance of accountability
19:30 - The 4-step guide to setting expectations for CIOs to minimize team burnout
21:12 - Avoiding "ious" expectations for better team communication and performance
23:09 - Understanding the DISC profile dynamics within tech leadership
25:38 - Brendan's personal evolution into a high-performing leader and his definition of accountability
29:24 - Visualizing expectations and understanding the need for prioritization in leadership
31:52 - A breakdown of the four leadership archetypes and the importance of self-assessment
34:59 - Strategies to elicit honest feedback from your team and improve credibility

Become a better leader at https://www.ramseysolutions.com/business/entreleadership

 

ps: What's been your single biggest challenge regarding accountability—whether holding yourself or others on your team accountable?

 

I'd love for you to reply back and share your biggest challenge regarding accountability

Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> I'm excited to share an exclusive interview with Brendan Wovchko, Chief Technology Officer at Ramsey Solutions, a $250 million organization.

 

Brendan leads Ramsey's 250+ person technology organization, overseeing engineering, product, and software teams.

 

I sat down with Brendan, who has deep insight gleaned from years of startup to leading large-scale teams, to explore the topic of "Mastering Accountability."

 

One insight that struck me is Brendan's definition of accountability itself:

"Accountability is the repeated pattern of verifying that expectations are turning into results."


Throughout our interview, Brendan shares tactical advice to drive accountability on both an individual and organizational level.

 

You’ll find immense value in hearing how Ramsey Solutions creates an ownership culture.

📬 Subscribe to the newsletter

In this engaging episode, you’ll discover:

00:30 - Leadership is like a never-ending pie contest.
05:25 - Brendan's path from software engineer to CTO and the self-improvement CTO journey
07:02 - Essential leadership books that shaped Brendan's leadership approach
14:03 - The dual need for business and engineering knowledge in technology leaders
17:18 - Transitioning from startup to managing large teams and the importance of accountability
19:30 - The 4-step guide to setting expectations for CIOs to minimize team burnout
21:12 - Avoiding "ious" expectations for better team communication and performance
23:09 - Understanding the DISC profile dynamics within tech leadership
25:38 - Brendan's personal evolution into a high-performing leader and his definition of accountability
29:24 - Visualizing expectations and understanding the need for prioritization in leadership
31:52 - A breakdown of the four leadership archetypes and the importance of self-assessment
34:59 - Strategies to elicit honest feedback from your team and improve credibility

Become a better leader at https://www.ramseysolutions.com/business/entreleadership

 

ps: What's been your single biggest challenge regarding accountability—whether holding yourself or others on your team accountable?

 

I'd love for you to reply back and share your biggest challenge regarding accountability

Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Fri, 02 Feb 2024 03:15:00 -0800 Joe Toste Joe Toste 2141 I'm excited to share an exclusive interview with Brendan Wovchko, Chief Technology Officer at Ramsey Solutions, a $250 million organization.

 

Brendan leads Ramsey's 250+ person technology organization, overseeing engineering, product, and software teams.

 

I sat down with Brendan, who has deep insight gleaned from years of startup to leading large-scale teams, to explore the topic of "Mastering Accountability."

 

One insight that struck me is Brendan's definition of accountability itself:

"Accountability is the repeated pattern of verifying that expectations are turning into results."


Throughout our interview, Brendan shares tactical advice to drive accountability on both an individual and organizational level.

 

You’ll find immense value in hearing how Ramsey Solutions creates an ownership culture.

📬 Subscribe to the newsletter

In this engaging episode, you’ll discover:

00:30 - Leadership is like a never-ending pie contest.
05:25 - Brendan's path from software engineer to CTO and the self-improvement CTO journey
07:02 - Essential leadership books that shaped Brendan's leadership approach
14:03 - The dual need for business and engineering knowledge in technology leaders
17:18 - Transitioning from startup to managing large teams and the importance of accountability
19:30 - The 4-step guide to setting expectations for CIOs to minimize team burnout
21:12 - Avoiding "ious" expectations for better team communication and performance
23:09 - Understanding the DISC profile dynamics within tech leadership
25:38 - Brendan's personal evolution into a high-performing leader and his definition of accountability
29:24 - Visualizing expectations and understanding the need for prioritization in leadership
31:52 - A breakdown of the four leadership archetypes and the importance of self-assessment
34:59 - Strategies to elicit honest feedback from your team and improve credibility

Become a better leader at https://www.ramseysolutions.com/business/entreleadership

 

ps: What's been your single biggest challenge regarding accountability—whether holding yourself or others on your team accountable?

 

I'd love for you to reply back and share your biggest challenge regarding accountability

Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.166 [JUST ANNOUNCED] 2024 Final Four Live Podcast Tour - Cybersecurity Showdown: State CISO vs Private Sector CSO. An Interview with Tim Roemer, Chief Security Officer at GMI 1 1 Ep.166 [JUST ANNOUNCED] 2024 Final Four Live Podcast Tour - Cybersecurity Showdown: State CISO vs Private Sector CSO. An Interview with Tim Roemer, Chief Security Officer at GMI full ba531b05-d057-40fa-807c-f7aea5146deb https://share.transistor.fm/s/a0671410 Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

--------

📬 Subscribe to the newsletter

In this episode, we speak with Tim Roemer, Chief Security Officer for GMI, and former Arizona Director of Homeland Security, CIA, and White House Situation Room. Tim shared valuable insights on his dynamic career, the transition from the public to the private sector, and the importance of collaboration in cybersecurity.

Connect with Tim here: https://www.linkedin.com/in/tim-roemer-590279192/

Highlights from the interview:

1. Transition from Public to Private Sector: Tim discussed the challenges and perspectives gained from working in the public sector and the agility and focus on solutions in the private sector. He emphasized the importance of building partnerships and open communication with private sector companies.

2. Collaboration in Cybersecurity: Drawing parallels between basketball and cybersecurity, Tim emphasized the significance of effective teamwork and communication in both domains. He highlighted the need for diverse tools and proactive measures while underlining the importance of focusing on fundamental cybersecurity practices.

3. TechTables Live Podcast Event: Tim and host Joe Toste also previewed the upcoming live podcast event in Arizona, emphasizing the value of in-person collaboration, diverse thought, and trust-building within the cybersecurity community.

Mark your calendars for the 2024 Phoenix Live Podcast Tour, where we will dive deeper into these insights and explore the cutting-edge solutions driving innovation in the public and private sectors.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

--------

📬 Subscribe to the newsletter

In this episode, we speak with Tim Roemer, Chief Security Officer for GMI, and former Arizona Director of Homeland Security, CIA, and White House Situation Room. Tim shared valuable insights on his dynamic career, the transition from the public to the private sector, and the importance of collaboration in cybersecurity.

Connect with Tim here: https://www.linkedin.com/in/tim-roemer-590279192/

Highlights from the interview:

1. Transition from Public to Private Sector: Tim discussed the challenges and perspectives gained from working in the public sector and the agility and focus on solutions in the private sector. He emphasized the importance of building partnerships and open communication with private sector companies.

2. Collaboration in Cybersecurity: Drawing parallels between basketball and cybersecurity, Tim emphasized the significance of effective teamwork and communication in both domains. He highlighted the need for diverse tools and proactive measures while underlining the importance of focusing on fundamental cybersecurity practices.

3. TechTables Live Podcast Event: Tim and host Joe Toste also previewed the upcoming live podcast event in Arizona, emphasizing the value of in-person collaboration, diverse thought, and trust-building within the cybersecurity community.

Mark your calendars for the 2024 Phoenix Live Podcast Tour, where we will dive deeper into these insights and explore the cutting-edge solutions driving innovation in the public and private sectors.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Wed, 31 Jan 2024 00:05:17 -0800 Joe Toste Joe Toste 1561 Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

--------

📬 Subscribe to the newsletter

In this episode, we speak with Tim Roemer, Chief Security Officer for GMI, and former Arizona Director of Homeland Security, CIA, and White House Situation Room. Tim shared valuable insights on his dynamic career, the transition from the public to the private sector, and the importance of collaboration in cybersecurity.

Connect with Tim here: https://www.linkedin.com/in/tim-roemer-590279192/

Highlights from the interview:

1. Transition from Public to Private Sector: Tim discussed the challenges and perspectives gained from working in the public sector and the agility and focus on solutions in the private sector. He emphasized the importance of building partnerships and open communication with private sector companies.

2. Collaboration in Cybersecurity: Drawing parallels between basketball and cybersecurity, Tim emphasized the significance of effective teamwork and communication in both domains. He highlighted the need for diverse tools and proactive measures while underlining the importance of focusing on fundamental cybersecurity practices.

3. TechTables Live Podcast Event: Tim and host Joe Toste also previewed the upcoming live podcast event in Arizona, emphasizing the value of in-person collaboration, diverse thought, and trust-building within the cybersecurity community.

Mark your calendars for the 2024 Phoenix Live Podcast Tour, where we will dive deeper into these insights and explore the cutting-edge solutions driving innovation in the public and private sectors.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No ep.165 Cultivating Community, Struggling with Bureaucracy, and The Last Act with Jamie Grant fmr. Florida State CIO, at Florida Digital Service 1 1 ep.165 Cultivating Community, Struggling with Bureaucracy, and The Last Act with Jamie Grant fmr. Florida State CIO, at Florida Digital Service full 3efd5db9-6815-4979-9a5f-3160e1539f84 https://share.transistor.fm/s/37da9198 Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service in 2023. This is Part 5 of 5.

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

--------

📬 Subscribe to the newsletter

In this episode, we speak with Jamie Grant, fmr. CIO for the State of Florida at Florida Digital Service. Jamie reflects on leading the state's IT modernization efforts and building a high-performing Digital Service team focused on a shared mission of public service. 

He emphasizes the critical role organizational culture plays in driving innovation, including the need to challenge norms and push boundaries despite friction with established bureaucracy.


In this episode, you’ll discover:

00:00 "You cannot innovate or disrupt or modernize or transform without some tension and some friction and some push on the status quo."

04:15 Finding Qualified Candidates Beyond Degrees

12:30 Why Character Beats Qualifications

19:47 The Legacy of Florida's Digital Service Team

22:33 Lessons from Team Shirt Fridays

25:58 Pushing Boundaries to Transform Government


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service in 2023. This is Part 5 of 5.

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

--------

📬 Subscribe to the newsletter

In this episode, we speak with Jamie Grant, fmr. CIO for the State of Florida at Florida Digital Service. Jamie reflects on leading the state's IT modernization efforts and building a high-performing Digital Service team focused on a shared mission of public service. 

He emphasizes the critical role organizational culture plays in driving innovation, including the need to challenge norms and push boundaries despite friction with established bureaucracy.


In this episode, you’ll discover:

00:00 "You cannot innovate or disrupt or modernize or transform without some tension and some friction and some push on the status quo."

04:15 Finding Qualified Candidates Beyond Degrees

12:30 Why Character Beats Qualifications

19:47 The Legacy of Florida's Digital Service Team

22:33 Lessons from Team Shirt Fridays

25:58 Pushing Boundaries to Transform Government


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Mon, 22 Jan 2024 22:37:13 -0800 Joe Toste Joe Toste 1749 Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service in 2023. This is Part 5 of 5.

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

--------

📬 Subscribe to the newsletter

In this episode, we speak with Jamie Grant, fmr. CIO for the State of Florida at Florida Digital Service. Jamie reflects on leading the state's IT modernization efforts and building a high-performing Digital Service team focused on a shared mission of public service. 

He emphasizes the critical role organizational culture plays in driving innovation, including the need to challenge norms and push boundaries despite friction with established bureaucracy.


In this episode, you’ll discover:

00:00 "You cannot innovate or disrupt or modernize or transform without some tension and some friction and some push on the status quo."

04:15 Finding Qualified Candidates Beyond Degrees

12:30 Why Character Beats Qualifications

19:47 The Legacy of Florida's Digital Service Team

22:33 Lessons from Team Shirt Fridays

25:58 Pushing Boundaries to Transform Government


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No ep.164 Deploying 800 Starlink Kits in 56 Hours: Inside Florida’s Digital Hurricane Response with Keith Pruett, Emergency Support Function (ESF) 20 Coordinator at Florida Digital Service 1 1 ep.164 Deploying 800 Starlink Kits in 56 Hours: Inside Florida’s Digital Hurricane Response with Keith Pruett, Emergency Support Function (ESF) 20 Coordinator at Florida Digital Service full e9bb0f39-8567-4e19-9038-ff561d97de76 https://share.transistor.fm/s/9ebd03c1 Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 4 of 5.

📬 Subscribe to the newsletter

In this episode, we speak with Keith Pruett, Emergency Support Function (ESF) 20 Coordinator at Florida Digital Service, about Florida's digital response efforts during Hurricane Ian, including the rapid deployment of over 800 Starlink kits.

Connect with Keith: https://www.linkedin.com/in/keith-pruett-298542129/

In this episode, you’ll discover:

0:00 - Intro

05:25 - How organized sports build the foundations for government service
07:02 - What the “Last Dance” reveals about leadership and team dynamics
14:03 - Reliving FL[DS]’s digital response efforts when Hurricane Ian hit
17:18 - The inside story of how Starlink was acquired and deployed
19:30 - How Starlink connectivity aided search/rescue and infrastructure teams
21:12 - Expanding Starlink for hospitals, pharmacies, banks and more
23:09 - Coordinating across agencies for procurement, tracking, and more
25:38 - Comparing emergency procurement to normal legislative processes
29:24 - Applying lessons learned to prepare for the 2023 hurricane season
31:52 - The integrated effort across FL[DS] to drive the response
34:59 - Unified leadership in FL[DS]'s response

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 4 of 5.

📬 Subscribe to the newsletter

In this episode, we speak with Keith Pruett, Emergency Support Function (ESF) 20 Coordinator at Florida Digital Service, about Florida's digital response efforts during Hurricane Ian, including the rapid deployment of over 800 Starlink kits.

Connect with Keith: https://www.linkedin.com/in/keith-pruett-298542129/

In this episode, you’ll discover:

0:00 - Intro

05:25 - How organized sports build the foundations for government service
07:02 - What the “Last Dance” reveals about leadership and team dynamics
14:03 - Reliving FL[DS]’s digital response efforts when Hurricane Ian hit
17:18 - The inside story of how Starlink was acquired and deployed
19:30 - How Starlink connectivity aided search/rescue and infrastructure teams
21:12 - Expanding Starlink for hospitals, pharmacies, banks and more
23:09 - Coordinating across agencies for procurement, tracking, and more
25:38 - Comparing emergency procurement to normal legislative processes
29:24 - Applying lessons learned to prepare for the 2023 hurricane season
31:52 - The integrated effort across FL[DS] to drive the response
34:59 - Unified leadership in FL[DS]'s response

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Thu, 28 Dec 2023 09:53:50 -0800 Joe Toste Joe Toste 2286 Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 4 of 5.

📬 Subscribe to the newsletter

In this episode, we speak with Keith Pruett, Emergency Support Function (ESF) 20 Coordinator at Florida Digital Service, about Florida's digital response efforts during Hurricane Ian, including the rapid deployment of over 800 Starlink kits.

Connect with Keith: https://www.linkedin.com/in/keith-pruett-298542129/

In this episode, you’ll discover:

0:00 - Intro

05:25 - How organized sports build the foundations for government service
07:02 - What the “Last Dance” reveals about leadership and team dynamics
14:03 - Reliving FL[DS]’s digital response efforts when Hurricane Ian hit
17:18 - The inside story of how Starlink was acquired and deployed
19:30 - How Starlink connectivity aided search/rescue and infrastructure teams
21:12 - Expanding Starlink for hospitals, pharmacies, banks and more
23:09 - Coordinating across agencies for procurement, tracking, and more
25:38 - Comparing emergency procurement to normal legislative processes
29:24 - Applying lessons learned to prepare for the 2023 hurricane season
31:52 - The integrated effort across FL[DS] to drive the response
34:59 - Unified leadership in FL[DS]'s response

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.163 The Secret Origin Story: How Florida Digital Service Built a World-Class CoLab from Scratch with Jen Cooke, the Partnership and Outreach Administrator at Florida Digital Services 1 1 Ep.163 The Secret Origin Story: How Florida Digital Service Built a World-Class CoLab from Scratch with Jen Cooke, the Partnership and Outreach Administrator at Florida Digital Services full 76d02938-90ad-4c15-8e6a-4bc082e7965f https://share.transistor.fm/s/2e51dd68 Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 3 of 5.

📬 Subscribe to the newsletter

In this episode, we speak with Jen Cooke, the Partnership and Outreach Administrator at Florida Digital Services, who spearheaded the CoLab for cross-agency collaboration and bringing world-class thought leadership to state government and beyond.

Connect with Jen: https://www.linkedin.com/in/jennifer-cooke-pmp-fccm-6b7683a7/

In this episode, you’ll learn:

00:26 - How a love for basketball took Jen from managing restaurants to managing teams in state government
02:49 - The bold vision to pack out the Colab and make it the place for national thought leadership
03:53 - The creative tactic Jen used to launch the CoLab with zero budget
05:02 - How the CoLab email list blew up from 50 to 750+
06:32 - The key to retaining talented tech workers
07:20 - Why every agency needs a CoLab and podcast to recruit top talent
08:15 - How Jen designed the CoLab's furniture for large-scale collaboration
09:19 - Plans to launch fireside chats to share more stories from the CoLab
10:41 - The inspiring moment Jen knew her team could run the CoLab without her
15:53 - Jen recalls the dramatic moment Florida agencies united after Hurricane Ian
19:20 - The first sold-out CoLab event and more!


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 3 of 5.

📬 Subscribe to the newsletter

In this episode, we speak with Jen Cooke, the Partnership and Outreach Administrator at Florida Digital Services, who spearheaded the CoLab for cross-agency collaboration and bringing world-class thought leadership to state government and beyond.

Connect with Jen: https://www.linkedin.com/in/jennifer-cooke-pmp-fccm-6b7683a7/

In this episode, you’ll learn:

00:26 - How a love for basketball took Jen from managing restaurants to managing teams in state government
02:49 - The bold vision to pack out the Colab and make it the place for national thought leadership
03:53 - The creative tactic Jen used to launch the CoLab with zero budget
05:02 - How the CoLab email list blew up from 50 to 750+
06:32 - The key to retaining talented tech workers
07:20 - Why every agency needs a CoLab and podcast to recruit top talent
08:15 - How Jen designed the CoLab's furniture for large-scale collaboration
09:19 - Plans to launch fireside chats to share more stories from the CoLab
10:41 - The inspiring moment Jen knew her team could run the CoLab without her
15:53 - Jen recalls the dramatic moment Florida agencies united after Hurricane Ian
19:20 - The first sold-out CoLab event and more!


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Wed, 13 Dec 2023 00:33:17 -0800 Joe Toste Joe Toste 1576 Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 3 of 5.

📬 Subscribe to the newsletter

In this episode, we speak with Jen Cooke, the Partnership and Outreach Administrator at Florida Digital Services, who spearheaded the CoLab for cross-agency collaboration and bringing world-class thought leadership to state government and beyond.

Connect with Jen: https://www.linkedin.com/in/jennifer-cooke-pmp-fccm-6b7683a7/

In this episode, you’ll learn:

00:26 - How a love for basketball took Jen from managing restaurants to managing teams in state government
02:49 - The bold vision to pack out the Colab and make it the place for national thought leadership
03:53 - The creative tactic Jen used to launch the CoLab with zero budget
05:02 - How the CoLab email list blew up from 50 to 750+
06:32 - The key to retaining talented tech workers
07:20 - Why every agency needs a CoLab and podcast to recruit top talent
08:15 - How Jen designed the CoLab's furniture for large-scale collaboration
09:19 - Plans to launch fireside chats to share more stories from the CoLab
10:41 - The inspiring moment Jen knew her team could run the CoLab without her
15:53 - Jen recalls the dramatic moment Florida agencies united after Hurricane Ian
19:20 - The first sold-out CoLab event and more!


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.162 The Relationship Manager's 5 Keys to Building Unbreakable Partnerships with Brad Oswald, Customer Success Manager at FL[DS] 1 1 Ep.162 The Relationship Manager's 5 Keys to Building Unbreakable Partnerships with Brad Oswald, Customer Success Manager at FL[DS] full 2eb1fae5-e5c5-4841-a2ef-ba7739f55bae https://share.transistor.fm/s/08d2c966 Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 2 of 5.

📬 Subscribe to the newsletter

---

Brad Oswald is the customer success manager at Florida Digital Service. In this episode, Brad unpacks why he pivoted careers to serve partners with a “get out of the office” approach centered on empathetic listening, disciplined systems, and relationship building over simplistic adoption metrics.

Connect with Brad: https://www.linkedin.com/in/brad-oswald-9380b493/

In this episode, you’ll learn:

01:52 - From Chasing Commissions to Pursuing Purpose: Why Brad Shifted Careers

03:22 - The Startup Pitch that Convinced Brad to Join the Mission

04:52 - What to Look For When Hiring a Relationship-Focused Role

06:31 - Walking the Tightrope of Assertive Empathy with Partners

08:36 - Why Leading With Empathy is a Game-Changer

10:10 - Ditching Sales Quotas: How to Scorecard Lasting Partner Success

14:11 - What Jocko Willink Taught Brad About Unlocking Potential

16:14 - The Moment Our Perspective Fundamentally Shifted: Getting Out of the Office


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 2 of 5.

📬 Subscribe to the newsletter

---

Brad Oswald is the customer success manager at Florida Digital Service. In this episode, Brad unpacks why he pivoted careers to serve partners with a “get out of the office” approach centered on empathetic listening, disciplined systems, and relationship building over simplistic adoption metrics.

Connect with Brad: https://www.linkedin.com/in/brad-oswald-9380b493/

In this episode, you’ll learn:

01:52 - From Chasing Commissions to Pursuing Purpose: Why Brad Shifted Careers

03:22 - The Startup Pitch that Convinced Brad to Join the Mission

04:52 - What to Look For When Hiring a Relationship-Focused Role

06:31 - Walking the Tightrope of Assertive Empathy with Partners

08:36 - Why Leading With Empathy is a Game-Changer

10:10 - Ditching Sales Quotas: How to Scorecard Lasting Partner Success

14:11 - What Jocko Willink Taught Brad About Unlocking Potential

16:14 - The Moment Our Perspective Fundamentally Shifted: Getting Out of the Office


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 05 Dec 2023 03:00:00 -0800 Joe Toste Joe Toste 1453 Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 2 of 5.

📬 Subscribe to the newsletter

---

Brad Oswald is the customer success manager at Florida Digital Service. In this episode, Brad unpacks why he pivoted careers to serve partners with a “get out of the office” approach centered on empathetic listening, disciplined systems, and relationship building over simplistic adoption metrics.

Connect with Brad: https://www.linkedin.com/in/brad-oswald-9380b493/

In this episode, you’ll learn:

01:52 - From Chasing Commissions to Pursuing Purpose: Why Brad Shifted Careers

03:22 - The Startup Pitch that Convinced Brad to Join the Mission

04:52 - What to Look For When Hiring a Relationship-Focused Role

06:31 - Walking the Tightrope of Assertive Empathy with Partners

08:36 - Why Leading With Empathy is a Game-Changer

10:10 - Ditching Sales Quotas: How to Scorecard Lasting Partner Success

14:11 - What Jocko Willink Taught Brad About Unlocking Potential

16:14 - The Moment Our Perspective Fundamentally Shifted: Getting Out of the Office


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.161 The CISO's 3-Step Guide to Building an Unstoppable Cyber Community with Candace Wynn is the Cyber Community Ops Manager and Warren Sponholtz is the Deputy State CISO at Florida Digital Service 1 1 Ep.161 The CISO's 3-Step Guide to Building an Unstoppable Cyber Community with Candace Wynn is the Cyber Community Ops Manager and Warren Sponholtz is the Deputy State CISO at Florida Digital Service full 00d6ef05-2a33-49db-b7a4-bd0e4da53f06 https://share.transistor.fm/s/37ad574e Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 1 of 5.

---

Candace Wynn is the Cyber Community Ops Manager and Warren Sponholtz is the Deputy State CISO at Florida Digital Service. They discuss how Florida is taking steps to improve cybersecurity through grants, incident response, and community building.

Connect with Candace: https://www.linkedin.com/in/candacemwynn/
Connect with Warren: https://www.linkedin.com/in/warren-sponholtz/

In this episode, you’ll learn:

• About the $30 million Cybersecurity Grant Program to help local communities improve cyber resilience 
• How Florida Digital Service acts as a security operations center to help agencies respond faster to cyber incidents
• Why cybersecurity works best as a team sport 
• How Candace is connecting Florida’s cyber community through working groups and events
• The key role empathy and relationship-building play in statewide collaboration
• Warren’s perspective on Candace’s strengths in organizing the Cyber Advisory Council
• Advice for CIOs and CISOs looking to develop stronger cyber communities


Timestamps

00:00​ - Introducing Warren & Candace
02:30​ - Florida’s $30 million cyber grant program
05:00​ - Warren on the importance of cyber collaboration 
07:26​ - Candace’s background before community building
10:35​ - Warren highlights Candace's strengths
13:15​ - Candace discusses the Cyber Advisory Council
18:00​ - Connecting agencies through working groups 
22:28​ - Building empathy and trust with stakeholders
25:17​ - Candace’s statewide outreach to locals

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

📬 Subscribe to the newsletter

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 1 of 5.

---

Candace Wynn is the Cyber Community Ops Manager and Warren Sponholtz is the Deputy State CISO at Florida Digital Service. They discuss how Florida is taking steps to improve cybersecurity through grants, incident response, and community building.

Connect with Candace: https://www.linkedin.com/in/candacemwynn/
Connect with Warren: https://www.linkedin.com/in/warren-sponholtz/

In this episode, you’ll learn:

• About the $30 million Cybersecurity Grant Program to help local communities improve cyber resilience 
• How Florida Digital Service acts as a security operations center to help agencies respond faster to cyber incidents
• Why cybersecurity works best as a team sport 
• How Candace is connecting Florida’s cyber community through working groups and events
• The key role empathy and relationship-building play in statewide collaboration
• Warren’s perspective on Candace’s strengths in organizing the Cyber Advisory Council
• Advice for CIOs and CISOs looking to develop stronger cyber communities


Timestamps

00:00​ - Introducing Warren & Candace
02:30​ - Florida’s $30 million cyber grant program
05:00​ - Warren on the importance of cyber collaboration 
07:26​ - Candace’s background before community building
10:35​ - Warren highlights Candace's strengths
13:15​ - Candace discusses the Cyber Advisory Council
18:00​ - Connecting agencies through working groups 
22:28​ - Building empathy and trust with stakeholders
25:17​ - Candace’s statewide outreach to locals

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

📬 Subscribe to the newsletter

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Fri, 01 Dec 2023 00:17:50 -0800 Joe Toste Joe Toste 1553 Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 1 of 5.

---

Candace Wynn is the Cyber Community Ops Manager and Warren Sponholtz is the Deputy State CISO at Florida Digital Service. They discuss how Florida is taking steps to improve cybersecurity through grants, incident response, and community building.

Connect with Candace: https://www.linkedin.com/in/candacemwynn/
Connect with Warren: https://www.linkedin.com/in/warren-sponholtz/

In this episode, you’ll learn:

• About the $30 million Cybersecurity Grant Program to help local communities improve cyber resilience 
• How Florida Digital Service acts as a security operations center to help agencies respond faster to cyber incidents
• Why cybersecurity works best as a team sport 
• How Candace is connecting Florida’s cyber community through working groups and events
• The key role empathy and relationship-building play in statewide collaboration
• Warren’s perspective on Candace’s strengths in organizing the Cyber Advisory Council
• Advice for CIOs and CISOs looking to develop stronger cyber communities


Timestamps

00:00​ - Introducing Warren & Candace
02:30​ - Florida’s $30 million cyber grant program
05:00​ - Warren on the importance of cyber collaboration 
07:26​ - Candace’s background before community building
10:35​ - Warren highlights Candace's strengths
13:15​ - Candace discusses the Cyber Advisory Council
18:00​ - Connecting agencies through working groups 
22:28​ - Building empathy and trust with stakeholders
25:17​ - Candace’s statewide outreach to locals

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

📬 Subscribe to the newsletter

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.160 Live from USC: How USC is Redefining EdTech & HigherEd with Dr. Joe Way, Director of Learning Environments, University of Southern California 1 1 Ep.160 Live from USC: How USC is Redefining EdTech & HigherEd with Dr. Joe Way, Director of Learning Environments, University of Southern California full 5cb2947c-0816-4e76-9bf7-3dc1afb25eb1 https://share.transistor.fm/s/8a16dba0 Featuring Dr. Joe Way, Director of Learning Environments, University of Southern California

🌟 "The more we can say, 'Here's why you're going to come and pay that [tuition],' because we can actually prepare you for the workforce, the more we can give that direct adaptation from classroom to workforce." ~ Joe Way

🔗 Connect with Joe: https://www.linkedin.com/in/josiahway/

🎙️ What we cover:

04:00 - The Bridge from Classroom to Career: How USC's innovative learning environments prepare students for real-world opportunities.

14:00 - Inclusivity in Learning: Transcriptions, recorded classes, and AI-assisted education

16:00 - Teaching Tools for Tomorrow: Adapting to the evolving educational landscape with new technologies.

19:00 - Digital Creative Lab Magic: Exploring the wonders of video games, holograms, and digital art in education.

27:00 - Engagement in Education: The shift towards more interactive and collaborative learning experiences.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/

Twitter https://twitter.com/thejoetoste

Follow us on Instagram! https://www.instagram.com/techtablespodcast/

Website ⁠https://www.techtables.com/

#edtech #highereducation #usc



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Featuring Dr. Joe Way, Director of Learning Environments, University of Southern California

🌟 "The more we can say, 'Here's why you're going to come and pay that [tuition],' because we can actually prepare you for the workforce, the more we can give that direct adaptation from classroom to workforce." ~ Joe Way

🔗 Connect with Joe: https://www.linkedin.com/in/josiahway/

🎙️ What we cover:

04:00 - The Bridge from Classroom to Career: How USC's innovative learning environments prepare students for real-world opportunities.

14:00 - Inclusivity in Learning: Transcriptions, recorded classes, and AI-assisted education

16:00 - Teaching Tools for Tomorrow: Adapting to the evolving educational landscape with new technologies.

19:00 - Digital Creative Lab Magic: Exploring the wonders of video games, holograms, and digital art in education.

27:00 - Engagement in Education: The shift towards more interactive and collaborative learning experiences.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/

Twitter https://twitter.com/thejoetoste

Follow us on Instagram! https://www.instagram.com/techtablespodcast/

Website ⁠https://www.techtables.com/

#edtech #highereducation #usc



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 21 Nov 2023 02:30:00 -0800 Joe Toste Joe Toste 1795 Featuring Dr. Joe Way, Director of Learning Environments, University of Southern California

🌟 "The more we can say, 'Here's why you're going to come and pay that [tuition],' because we can actually prepare you for the workforce, the more we can give that direct adaptation from classroom to workforce." ~ Joe Way

🔗 Connect with Joe: https://www.linkedin.com/in/josiahway/

🎙️ What we cover:

04:00 - The Bridge from Classroom to Career: How USC's innovative learning environments prepare students for real-world opportunities.

14:00 - Inclusivity in Learning: Transcriptions, recorded classes, and AI-assisted education

16:00 - Teaching Tools for Tomorrow: Adapting to the evolving educational landscape with new technologies.

19:00 - Digital Creative Lab Magic: Exploring the wonders of video games, holograms, and digital art in education.

27:00 - Engagement in Education: The shift towards more interactive and collaborative learning experiences.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/

Twitter https://twitter.com/thejoetoste

Follow us on Instagram! https://www.instagram.com/techtablespodcast/

Website ⁠https://www.techtables.com/

#edtech #highereducation #usc



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.159 Transforming Public Health: Insights with Barbie Robinson, Executive Director at Harris County Public Health 1 1 Ep.159 Transforming Public Health: Insights with Barbie Robinson, Executive Director at Harris County Public Health full b6f4128c-2131-403f-b417-bf378a618393 https://share.transistor.fm/s/a098be79 🎙️ Featuring Barbie Robinson, Executive Director at Harris County Public Health

🔗 Connect with Barbie: https://www.linkedin.com/in/barbie-robinson-146ab615/

"Collaboration without true integration really is just another form of fragmentation." 🔥🔥🔥 ~Barbie Robinson

In this episode of The Public Sector Show by TechTables, Barbie shares her public health journey across federal and county levels. Starting with the "ACCESS" initiative, a holistic care coordination model, Barbie shows us how technology is tackling the social safety net needs within local government and beyond. Don't miss this discussion on the future of public health and the role of technology, including:

🎙️ Holistic Care Coordination through ACCESS: Accessing Coordinated Care and Empowering Self-Sufficiency

🎙️ The Triple Aim Approach to breaking silos in public health

🎙️ Case Study: Technology's impact on vector-borne illnesses

🎙️ Harris County's Black Maternal Health Cohort program

🎙️ How to change lives by meeting people where they are at

🎙️Standardizing Data Systems: Looking ahead to 2024

🎙️ And more!

If you liked this episode, check out Carolyn Staats, Director of Innovation, Information Systems Department Sonoma County's episod: https://techtables.com/episode/ep115-interview-with-carolyn-staats-director-of-innovation-information-systems-department-sonoma-county

⭐️ *Leave a Review*

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 *Connect with TechTables*

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> 🎙️ Featuring Barbie Robinson, Executive Director at Harris County Public Health

🔗 Connect with Barbie: https://www.linkedin.com/in/barbie-robinson-146ab615/

"Collaboration without true integration really is just another form of fragmentation." 🔥🔥🔥 ~Barbie Robinson

In this episode of The Public Sector Show by TechTables, Barbie shares her public health journey across federal and county levels. Starting with the "ACCESS" initiative, a holistic care coordination model, Barbie shows us how technology is tackling the social safety net needs within local government and beyond. Don't miss this discussion on the future of public health and the role of technology, including:

🎙️ Holistic Care Coordination through ACCESS: Accessing Coordinated Care and Empowering Self-Sufficiency

🎙️ The Triple Aim Approach to breaking silos in public health

🎙️ Case Study: Technology's impact on vector-borne illnesses

🎙️ Harris County's Black Maternal Health Cohort program

🎙️ How to change lives by meeting people where they are at

🎙️Standardizing Data Systems: Looking ahead to 2024

🎙️ And more!

If you liked this episode, check out Carolyn Staats, Director of Innovation, Information Systems Department Sonoma County's episod: https://techtables.com/episode/ep115-interview-with-carolyn-staats-director-of-innovation-information-systems-department-sonoma-county

⭐️ *Leave a Review*

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 *Connect with TechTables*

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Thu, 16 Nov 2023 09:28:39 -0800 Joe Toste Joe Toste 1642 🎙️ Featuring Barbie Robinson, Executive Director at Harris County Public Health

🔗 Connect with Barbie: https://www.linkedin.com/in/barbie-robinson-146ab615/

"Collaboration without true integration really is just another form of fragmentation." 🔥🔥🔥 ~Barbie Robinson

In this episode of The Public Sector Show by TechTables, Barbie shares her public health journey across federal and county levels. Starting with the "ACCESS" initiative, a holistic care coordination model, Barbie shows us how technology is tackling the social safety net needs within local government and beyond. Don't miss this discussion on the future of public health and the role of technology, including:

🎙️ Holistic Care Coordination through ACCESS: Accessing Coordinated Care and Empowering Self-Sufficiency

🎙️ The Triple Aim Approach to breaking silos in public health

🎙️ Case Study: Technology's impact on vector-borne illnesses

🎙️ Harris County's Black Maternal Health Cohort program

🎙️ How to change lives by meeting people where they are at

🎙️Standardizing Data Systems: Looking ahead to 2024

🎙️ And more!

If you liked this episode, check out Carolyn Staats, Director of Innovation, Information Systems Department Sonoma County's episod: https://techtables.com/episode/ep115-interview-with-carolyn-staats-director-of-innovation-information-systems-department-sonoma-county

⭐️ *Leave a Review*

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 *Connect with TechTables*

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.158 Cybersecurity Meets Business Goals: Insights into Florida State Courts' Strategy with Roosevelt Sawyer, CIO, Florida State Courts Administrator 1 1 Ep.158 Cybersecurity Meets Business Goals: Insights into Florida State Courts' Strategy with Roosevelt Sawyer, CIO, Florida State Courts Administrator full fbad111c-719a-4b62-ad7d-bb875ce5ec2e https://share.transistor.fm/s/65dc1e9a Featuring Roosevelt Sawyer Jr., CIO, Florida Office of State Courts Administrator

🔗 Connect with Roosevelt: https://www.linkedin.com/in/roosevelt-sawyer-jr-7252362/

"Blending those [private and public sector experiences] together... hiring what we have, employees that have that experience from the private sector also employees that have worked in the public sector- it brings a more robust conversation in the room." 

~ Roosevelt Sawyer Jr on a blended workforce

Court is in session! On this episode of The Public Sector Show by TechTables, we sit down with Roosevelt Sawyer Jr., CIO for the Florida Office of State Courts Administrator. Roosevelt walks us through his agency's methodical approach to aligning cybersecurity with business goals, plans to infuse more fun into team recruitment and onboarding processes, and new projects on the horizon, including:

🎙️ Recruiting and onboarding challenges and wins

🎙️ Generative AI (ChatGPT) and its potential judiciary applications

🎙️ Team building: Synergizing private and public sector backgrounds

🎙️ Training, tools, and projects to advance the state court system's cybersecurity stance

🎙️ How to engage business users with new technologies without hindering operations

🎙️ The future of passwords

🎙️ And more!

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Featuring Roosevelt Sawyer Jr., CIO, Florida Office of State Courts Administrator

🔗 Connect with Roosevelt: https://www.linkedin.com/in/roosevelt-sawyer-jr-7252362/

"Blending those [private and public sector experiences] together... hiring what we have, employees that have that experience from the private sector also employees that have worked in the public sector- it brings a more robust conversation in the room." 

~ Roosevelt Sawyer Jr on a blended workforce

Court is in session! On this episode of The Public Sector Show by TechTables, we sit down with Roosevelt Sawyer Jr., CIO for the Florida Office of State Courts Administrator. Roosevelt walks us through his agency's methodical approach to aligning cybersecurity with business goals, plans to infuse more fun into team recruitment and onboarding processes, and new projects on the horizon, including:

🎙️ Recruiting and onboarding challenges and wins

🎙️ Generative AI (ChatGPT) and its potential judiciary applications

🎙️ Team building: Synergizing private and public sector backgrounds

🎙️ Training, tools, and projects to advance the state court system's cybersecurity stance

🎙️ How to engage business users with new technologies without hindering operations

🎙️ The future of passwords

🎙️ And more!

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 14 Nov 2023 06:59:42 -0800 Joe Toste Joe Toste 2361 Featuring Roosevelt Sawyer Jr., CIO, Florida Office of State Courts Administrator

🔗 Connect with Roosevelt: https://www.linkedin.com/in/roosevelt-sawyer-jr-7252362/

"Blending those [private and public sector experiences] together... hiring what we have, employees that have that experience from the private sector also employees that have worked in the public sector- it brings a more robust conversation in the room." 

~ Roosevelt Sawyer Jr on a blended workforce

Court is in session! On this episode of The Public Sector Show by TechTables, we sit down with Roosevelt Sawyer Jr., CIO for the Florida Office of State Courts Administrator. Roosevelt walks us through his agency's methodical approach to aligning cybersecurity with business goals, plans to infuse more fun into team recruitment and onboarding processes, and new projects on the horizon, including:

🎙️ Recruiting and onboarding challenges and wins

🎙️ Generative AI (ChatGPT) and its potential judiciary applications

🎙️ Team building: Synergizing private and public sector backgrounds

🎙️ Training, tools, and projects to advance the state court system's cybersecurity stance

🎙️ How to engage business users with new technologies without hindering operations

🎙️ The future of passwords

🎙️ And more!

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.157 Transforming Maricopa County: A CIO's Insights on AI Advancements and Entrepreneurship in GovTech 1 1 Ep.157 Transforming Maricopa County: A CIO's Insights on AI Advancements and Entrepreneurship in GovTech full substack:post:137542377 https://share.transistor.fm/s/730c2b8e Show Notes
“We can talk about all the great things we want to do. We can talk about how we leverage technology for all these outcomes. In the end, you have to deliver. That's what matters.” ~Richard McHattie

🔗 Connect with Richard: https://www.linkedin.com/in/richard-mchattie-42602a5/

“Our primary responsibility is you've got to secure the enterprise. And without that, you know, not much else matters.” ~ Richard McHattie

On this episode of The Public Sector Show by TechTables, we sit down with Richard McHattie, CIO for Maricopa County. From working in his parents' RFID startup, pioneering implantable microchips for pets, to his current role as the CIO of one of the largest counties in the US, Richard shares the challenges, triumphs, and unexpected turns that shaped his path in technology, leadership, and public service, including:

🎙️ Perspectives on securing the enterprise, data priorities, and the ongoing journey of digital government transformation in Maricopa County

🎙️ Know your “why:” How work ethic follows passion for the mission

🎙️ Hands-on leadership and the entrepreneurial mindset advantage 

🎙️ Improving customer experience through entrepreneurial initiatives in AI, conversational AI, and robotic process automation

🎙️ How to collaborate with early-stage startups, break down barriers in procurement, and foster a culture of innovation

🎙️ Q&A questions from Montana CIO Kevin Gilbertson and fmr. Florida CIO Jamie Grant

🎙️ And more!

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Show Notes
“We can talk about all the great things we want to do. We can talk about how we leverage technology for all these outcomes. In the end, you have to deliver. That's what matters.” ~Richard McHattie

🔗 Connect with Richard: https://www.linkedin.com/in/richard-mchattie-42602a5/

“Our primary responsibility is you've got to secure the enterprise. And without that, you know, not much else matters.” ~ Richard McHattie

On this episode of The Public Sector Show by TechTables, we sit down with Richard McHattie, CIO for Maricopa County. From working in his parents' RFID startup, pioneering implantable microchips for pets, to his current role as the CIO of one of the largest counties in the US, Richard shares the challenges, triumphs, and unexpected turns that shaped his path in technology, leadership, and public service, including:

🎙️ Perspectives on securing the enterprise, data priorities, and the ongoing journey of digital government transformation in Maricopa County

🎙️ Know your “why:” How work ethic follows passion for the mission

🎙️ Hands-on leadership and the entrepreneurial mindset advantage 

🎙️ Improving customer experience through entrepreneurial initiatives in AI, conversational AI, and robotic process automation

🎙️ How to collaborate with early-stage startups, break down barriers in procurement, and foster a culture of innovation

🎙️ Q&A questions from Montana CIO Kevin Gilbertson and fmr. Florida CIO Jamie Grant

🎙️ And more!

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 03 Oct 2023 05:30:00 -0700 Joe Toste Joe Toste 2661 Show Notes
“We can talk about all the great things we want to do. We can talk about how we leverage technology for all these outcomes. In the end, you have to deliver. That's what matters.” ~Richard McHattie

🔗 Connect with Richard: https://www.linkedin.com/in/richard-mchattie-42602a5/

“Our primary responsibility is you've got to secure the enterprise. And without that, you know, not much else matters.” ~ Richard McHattie

On this episode of The Public Sector Show by TechTables, we sit down with Richard McHattie, CIO for Maricopa County. From working in his parents' RFID startup, pioneering implantable microchips for pets, to his current role as the CIO of one of the largest counties in the US, Richard shares the challenges, triumphs, and unexpected turns that shaped his path in technology, leadership, and public service, including:

🎙️ Perspectives on securing the enterprise, data priorities, and the ongoing journey of digital government transformation in Maricopa County

🎙️ Know your “why:” How work ethic follows passion for the mission

🎙️ Hands-on leadership and the entrepreneurial mindset advantage 

🎙️ Improving customer experience through entrepreneurial initiatives in AI, conversational AI, and robotic process automation

🎙️ How to collaborate with early-stage startups, break down barriers in procurement, and foster a culture of innovation

🎙️ Q&A questions from Montana CIO Kevin Gilbertson and fmr. Florida CIO Jamie Grant

🎙️ And more!

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.156 At the Line: How CIOs Handle High-Pressure Situations 1 1 Ep.156 At the Line: How CIOs Handle High-Pressure Situations full substack:post:137399183 https://share.transistor.fm/s/8327111b https://7w4m76wajkb.typeform.com/to/QFmGpjnQ🤝 Vendor partners, please apply here: https://7w4m76wajkb.typeform.com/to/I5bQo0dZThanks for reading TechTables! Subscribe for free to receive new posts and support my work.🎥 Video Podcast🔗 Connect with Bert: https://www.linkedin.com/in/bert-quarfordt/On this episode of The Public Sector Show by TechTables, we sit down with Bert Quarfordt, Deputy CIO for IT Infrastructure at the City of Houston.Bert shares his journey from a private-sector IT career to public service and discusses the challenges and pressures of managing infrastructure in the public sector. Drawing upon his love of sports, Bert dives into the importance of team dynamics, collaboration, and communication in resolving critical issues, including:🎙️ Bert's 33-year career in IT🎙️ How private and public sectors handle infrastructure outages🎙️ How to develop a presentation mindset🎙️ The value of practice, preparation, and consistency in long-term success🎙️ How to manage emotions and team dynamics during critical projects🎙️ Transforming city infrastructure: Houston’s game-changing projectsAnd more!🤝 And a big thank you to our brand partners who keep this podcast free to the listener:⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠Website ⁠https://www.techtables.com/Related:Thanks for reading TechTables! Subscribe for free to receive new posts and support my work. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> https://7w4m76wajkb.typeform.com/to/QFmGpjnQ🤝 Vendor partners, please apply here: https://7w4m76wajkb.typeform.com/to/I5bQo0dZThanks for reading TechTables! Subscribe for free to receive new posts and support my work.🎥 Video Podcast🔗 Connect with Bert: https://www.linkedin.com/in/bert-quarfordt/On this episode of The Public Sector Show by TechTables, we sit down with Bert Quarfordt, Deputy CIO for IT Infrastructure at the City of Houston.Bert shares his journey from a private-sector IT career to public service and discusses the challenges and pressures of managing infrastructure in the public sector. Drawing upon his love of sports, Bert dives into the importance of team dynamics, collaboration, and communication in resolving critical issues, including:🎙️ Bert's 33-year career in IT🎙️ How private and public sectors handle infrastructure outages🎙️ How to develop a presentation mindset🎙️ The value of practice, preparation, and consistency in long-term success🎙️ How to manage emotions and team dynamics during critical projects🎙️ Transforming city infrastructure: Houston’s game-changing projectsAnd more!🤝 And a big thank you to our brand partners who keep this podcast free to the listener:⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠Website ⁠https://www.techtables.com/Related:Thanks for reading TechTables! Subscribe for free to receive new posts and support my work. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 26 Sep 2023 05:30:00 -0700 Joe Toste Joe Toste 1828 https://7w4m76wajkb.typeform.com/to/QFmGpjnQ🤝 Vendor partners, please apply here: https://7w4m76wajkb.typeform.com/to/I5bQo0dZThanks for reading TechTables! Subscribe for free to receive new posts and support my work.🎥 Video Podcast🔗 Connect with Bert: https://www.linkedin.com/in/bert-quarfordt/On this episode of The Public Sector Show by TechTables, we sit down with Bert Quarfordt, Deputy CIO for IT Infrastructure at the City of Houston.Bert shares his journey from a private-sector IT career to public service and discusses the challenges and pressures of managing infrastructure in the public sector. Drawing upon his love of sports, Bert dives into the importance of team dynamics, collaboration, and communication in resolving critical issues, including:🎙️ Bert's 33-year career in IT🎙️ How private and public sectors handle infrastructure outages🎙️ How to develop a presentation mindset🎙️ The value of practice, preparation, and consistency in long-term success🎙️ How to manage emotions and team dynamics during critical projects🎙️ Transforming city infrastructure: Houston’s game-changing projectsAnd more!🤝 And a big thank you to our brand partners who keep this podcast free to the listener:⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠Website ⁠https://www.techtables.com/Related:Thanks for reading TechTables! Subscribe for free to receive new posts and support my work. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.155 The Solar-Eclipse Leader: 5 CIO Tips to Boost Team Efforts & Morale Featuring Craig Hopkins, CIO, City of San Antonio 1 1 Ep.155 The Solar-Eclipse Leader: 5 CIO Tips to Boost Team Efforts & Morale Featuring Craig Hopkins, CIO, City of San Antonio full substack:post:137269271 https://share.transistor.fm/s/04ea15b4 Show Notes

🔗 Connect with Craig: https://www.linkedin.com/in/craig-hopkins/

🎙 About the episode

Leadership Eclipsers: Leaders who put themselves in the path of their teams, eclipsing their efforts and blocking credit for their input. 

If you have ever worked with a team leader like this, you know firsthand the void felt by everyone else standing “behind.”

As the 2023 “Ring of Fire” Solar Eclipse makes its way across a good portion of the US in October, we discovered that the moon is less than 1/400th of the size of the sun, and yet for a brief few minutes, appears to cover the sun in its entirety. 

Likewise, a “leadership eclipser” is one person taking credit for, and blocking out, an entire team of dozens, hundreds, or even more team members. So how can you be less of a solar-eclipse leader and become more effective at building up a team culture that is known for reflecting the efforts of one another?

As the solar eclipse gives us a moment to pause, we were reminded about our fantastic talk with Craig Hopkins on his reflections and experiences with both the good and the “needs-improvement” styles of leadership. And how, as an individual, your behavior shapes your character, but within a group, such as a team, the collection of individual characters forms the team's culture. This culture, in turn, becomes the foundation for the larger organization's culture. 

So good was our talk, in fact, that we had to come back to record a part two just to get all of Craig’s sage learnings in, including:

* Begin by modeling a heart of Servant Leadership

* The concept of humility and bringing others up is a fundamental aspect of leadership

* How serving in the Coast Guard helped Craig learn how to transition from valuing individual accolades to being part of something greater

* Leveraging the principles from "Team of Teams" to create a collaborative spiderweb structure for effective communication and collaboration

* The role of accountability in building a culture of trust and collaboration

* Why Craig dislikes the term “digital workforce”

* and more!

We can’t wait to hear from Craig again at our upcoming GovTech IT & Leadership Summit in San Antonio! Check out the links above if you haven’t already, as we have some “Ring of Fire”- worthy roundtable discussions lined up that you can only get if you’re there. 


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/

Episode originally recorded, April 2021



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Show Notes

🔗 Connect with Craig: https://www.linkedin.com/in/craig-hopkins/

🎙 About the episode

Leadership Eclipsers: Leaders who put themselves in the path of their teams, eclipsing their efforts and blocking credit for their input. 

If you have ever worked with a team leader like this, you know firsthand the void felt by everyone else standing “behind.”

As the 2023 “Ring of Fire” Solar Eclipse makes its way across a good portion of the US in October, we discovered that the moon is less than 1/400th of the size of the sun, and yet for a brief few minutes, appears to cover the sun in its entirety. 

Likewise, a “leadership eclipser” is one person taking credit for, and blocking out, an entire team of dozens, hundreds, or even more team members. So how can you be less of a solar-eclipse leader and become more effective at building up a team culture that is known for reflecting the efforts of one another?

As the solar eclipse gives us a moment to pause, we were reminded about our fantastic talk with Craig Hopkins on his reflections and experiences with both the good and the “needs-improvement” styles of leadership. And how, as an individual, your behavior shapes your character, but within a group, such as a team, the collection of individual characters forms the team's culture. This culture, in turn, becomes the foundation for the larger organization's culture. 

So good was our talk, in fact, that we had to come back to record a part two just to get all of Craig’s sage learnings in, including:

* Begin by modeling a heart of Servant Leadership

* The concept of humility and bringing others up is a fundamental aspect of leadership

* How serving in the Coast Guard helped Craig learn how to transition from valuing individual accolades to being part of something greater

* Leveraging the principles from "Team of Teams" to create a collaborative spiderweb structure for effective communication and collaboration

* The role of accountability in building a culture of trust and collaboration

* Why Craig dislikes the term “digital workforce”

* and more!

We can’t wait to hear from Craig again at our upcoming GovTech IT & Leadership Summit in San Antonio! Check out the links above if you haven’t already, as we have some “Ring of Fire”- worthy roundtable discussions lined up that you can only get if you’re there. 


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/

Episode originally recorded, April 2021



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Thu, 21 Sep 2023 12:17:51 -0700 Joe Toste Joe Toste 2740 Show Notes

🔗 Connect with Craig: https://www.linkedin.com/in/craig-hopkins/

🎙 About the episode

Leadership Eclipsers: Leaders who put themselves in the path of their teams, eclipsing their efforts and blocking credit for their input. 

If you have ever worked with a team leader like this, you know firsthand the void felt by everyone else standing “behind.”

As the 2023 “Ring of Fire” Solar Eclipse makes its way across a good portion of the US in October, we discovered that the moon is less than 1/400th of the size of the sun, and yet for a brief few minutes, appears to cover the sun in its entirety. 

Likewise, a “leadership eclipser” is one person taking credit for, and blocking out, an entire team of dozens, hundreds, or even more team members. So how can you be less of a solar-eclipse leader and become more effective at building up a team culture that is known for reflecting the efforts of one another?

As the solar eclipse gives us a moment to pause, we were reminded about our fantastic talk with Craig Hopkins on his reflections and experiences with both the good and the “needs-improvement” styles of leadership. And how, as an individual, your behavior shapes your character, but within a group, such as a team, the collection of individual characters forms the team's culture. This culture, in turn, becomes the foundation for the larger organization's culture. 

So good was our talk, in fact, that we had to come back to record a part two just to get all of Craig’s sage learnings in, including:

* Begin by modeling a heart of Servant Leadership

* The concept of humility and bringing others up is a fundamental aspect of leadership

* How serving in the Coast Guard helped Craig learn how to transition from valuing individual accolades to being part of something greater

* Leveraging the principles from "Team of Teams" to create a collaborative spiderweb structure for effective communication and collaboration

* The role of accountability in building a culture of trust and collaboration

* Why Craig dislikes the term “digital workforce”

* and more!

We can’t wait to hear from Craig again at our upcoming GovTech IT & Leadership Summit in San Antonio! Check out the links above if you haven’t already, as we have some “Ring of Fire”- worthy roundtable discussions lined up that you can only get if you’re there. 


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/

Episode originally recorded, April 2021



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.154 From Code to Contracts: Exploring Privacy in the Age of AI 1 1 Ep.154 From Code to Contracts: Exploring Privacy in the Age of AI full substack:post:137428457 https://share.transistor.fm/s/268146c6 Missed out on Houston at Hotel Zaza? Check out our 2023 GovTech Leadership Summit from October 12th to 14th.

📚 Check out the full agenda:

Public Sector Employees

Please register here for free: https://7w4m76wajkb.typeform.com/to/QFmGpjnQ

Vendor Partners

Please apply here: https://7w4m76wajkb.typeform.com/to/I5bQo0dZ

Thanks for reading TechTables! Subscribe for free to receive new posts and support my work.

🔗 Connect with Jane: https://www.linkedin.com/in/jane-w-3670b325/

🎙 About the Episode

On this episode of The Public Sector Show by TechTables with Jane Wu, Deputy Director for Data Privacy and Business Operations at the City of Houston, we learn how to walk the tightrope of balancing convenience and privacy concerns with the latest trends in technology.

Jane takes us along her journey from computer science major to biomedical science to law before deep diving into the world of data privacy and the delicate yet important balance between innovation and safeguarding data. How does generative AI, such as GPT-3, present both convenience and privacy concerns? How can we best manage personal data in an era of rapid technological progress?

Listen in for Jane’s thoughts on: 

* Privacy concerns with generative AI

* Looking beyond jurisdictions for best practices

* Crafting language and contracts

* Top do’s and don’ts for vendor partners

* How to balance privacy and innovation

* Best advice for future IT professionals and more!

🤝 And a big thank you to our brand partners who keep this podcast free to the listener:

⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.

If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/

Thanks for reading TechTables! Subscribe for free to receive new posts and support my work.



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Missed out on Houston at Hotel Zaza? Check out our 2023 GovTech Leadership Summit from October 12th to 14th.

📚 Check out the full agenda:

Public Sector Employees

Please register here for free: https://7w4m76wajkb.typeform.com/to/QFmGpjnQ

Vendor Partners

Please apply here: https://7w4m76wajkb.typeform.com/to/I5bQo0dZ

Thanks for reading TechTables! Subscribe for free to receive new posts and support my work.

🔗 Connect with Jane: https://www.linkedin.com/in/jane-w-3670b325/

🎙 About the Episode

On this episode of The Public Sector Show by TechTables with Jane Wu, Deputy Director for Data Privacy and Business Operations at the City of Houston, we learn how to walk the tightrope of balancing convenience and privacy concerns with the latest trends in technology.

Jane takes us along her journey from computer science major to biomedical science to law before deep diving into the world of data privacy and the delicate yet important balance between innovation and safeguarding data. How does generative AI, such as GPT-3, present both convenience and privacy concerns? How can we best manage personal data in an era of rapid technological progress?

Listen in for Jane’s thoughts on: 

* Privacy concerns with generative AI

* Looking beyond jurisdictions for best practices

* Crafting language and contracts

* Top do’s and don’ts for vendor partners

* How to balance privacy and innovation

* Best advice for future IT professionals and more!

🤝 And a big thank you to our brand partners who keep this podcast free to the listener:

⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.

If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/

Thanks for reading TechTables! Subscribe for free to receive new posts and support my work.



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 19 Sep 2023 05:22:00 -0700 Joe Toste Joe Toste 1738 Missed out on Houston at Hotel Zaza? Check out our 2023 GovTech Leadership Summit from October 12th to 14th.

📚 Check out the full agenda:

Public Sector Employees

Please register here for free: https://7w4m76wajkb.typeform.com/to/QFmGpjnQ

Vendor Partners

Please apply here: https://7w4m76wajkb.typeform.com/to/I5bQo0dZ

Thanks for reading TechTables! Subscribe for free to receive new posts and support my work.

🔗 Connect with Jane: https://www.linkedin.com/in/jane-w-3670b325/

🎙 About the Episode

On this episode of The Public Sector Show by TechTables with Jane Wu, Deputy Director for Data Privacy and Business Operations at the City of Houston, we learn how to walk the tightrope of balancing convenience and privacy concerns with the latest trends in technology.

Jane takes us along her journey from computer science major to biomedical science to law before deep diving into the world of data privacy and the delicate yet important balance between innovation and safeguarding data. How does generative AI, such as GPT-3, present both convenience and privacy concerns? How can we best manage personal data in an era of rapid technological progress?

Listen in for Jane’s thoughts on: 

* Privacy concerns with generative AI

* Looking beyond jurisdictions for best practices

* Crafting language and contracts

* Top do’s and don’ts for vendor partners

* How to balance privacy and innovation

* Best advice for future IT professionals and more!

🤝 And a big thank you to our brand partners who keep this podcast free to the listener:

⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.

If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/

Thanks for reading TechTables! Subscribe for free to receive new posts and support my work.



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.153 The Motion Offense: Cybersecurity Strategies That Build Relationships First 1 1 Ep.153 The Motion Offense: Cybersecurity Strategies That Build Relationships First full b8a31b7c-be80-4a7f-9a35-3df991dc408c https://share.transistor.fm/s/c539b49b Show Notes
Featuring Lt Col. Chris Winnek, Commander, 102nd Information Ops Battalion & Cyber Operations Chief at the Texas Military Dept., and Chris Humphreys, Texas State Cybersecurity Council

"This is NOT the new normal to have people stealing your data and using it. We have to fight against that." - Chris Winnek

🔗 Connect with Chris W: https://www.linkedin.com/in/chris-winnek-a1388167/

🔗 Connect with Chris H: https://www.linkedin.com/in/christopher-humphreys-5a563019/


🎙 About the episode

Cybersecurity is no game. Running drills for attacks can mean the difference between failure and success when the time clock buzzes and it’s game on. Chris and Chris coach us through some complicated cybersecurity plays, and the resources available to build a strong defense against potential threats, including:

  • Their experiences in the military and how it has influenced their work in cybersecurity
  • How prioritizing cybersecurity helps maintain public trust in a world where data is the most valuable commodity
  • The need for relationship-building in the sector, especially in the face of natural disasters or other crises
  • How to go beyond regulatory compliance to implement robust cybersecurity practices that work
  • What is next for protecting the ever-evolving digital landscape
  • And more!


🎙 Q&A Highlights

  • 32:10 Steve Bell, SentinelOne


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Show Notes
Featuring Lt Col. Chris Winnek, Commander, 102nd Information Ops Battalion & Cyber Operations Chief at the Texas Military Dept., and Chris Humphreys, Texas State Cybersecurity Council

"This is NOT the new normal to have people stealing your data and using it. We have to fight against that." - Chris Winnek

🔗 Connect with Chris W: https://www.linkedin.com/in/chris-winnek-a1388167/

🔗 Connect with Chris H: https://www.linkedin.com/in/christopher-humphreys-5a563019/


🎙 About the episode

Cybersecurity is no game. Running drills for attacks can mean the difference between failure and success when the time clock buzzes and it’s game on. Chris and Chris coach us through some complicated cybersecurity plays, and the resources available to build a strong defense against potential threats, including:

  • Their experiences in the military and how it has influenced their work in cybersecurity
  • How prioritizing cybersecurity helps maintain public trust in a world where data is the most valuable commodity
  • The need for relationship-building in the sector, especially in the face of natural disasters or other crises
  • How to go beyond regulatory compliance to implement robust cybersecurity practices that work
  • What is next for protecting the ever-evolving digital landscape
  • And more!


🎙 Q&A Highlights

  • 32:10 Steve Bell, SentinelOne


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Fri, 15 Sep 2023 23:14:00 -0700 Joe Toste Joe Toste 2447 Show Notes
Featuring Lt Col. Chris Winnek, Commander, 102nd Information Ops Battalion & Cyber Operations Chief at the Texas Military Dept., and Chris Humphreys, Texas State Cybersecurity Council

"This is NOT the new normal to have people stealing your data and using it. We have to fight against that." - Chris Winnek

🔗 Connect with Chris W: https://www.linkedin.com/in/chris-winnek-a1388167/

🔗 Connect with Chris H: https://www.linkedin.com/in/christopher-humphreys-5a563019/


🎙 About the episode

Cybersecurity is no game. Running drills for attacks can mean the difference between failure and success when the time clock buzzes and it’s game on. Chris and Chris coach us through some complicated cybersecurity plays, and the resources available to build a strong defense against potential threats, including:

  • Their experiences in the military and how it has influenced their work in cybersecurity
  • How prioritizing cybersecurity helps maintain public trust in a world where data is the most valuable commodity
  • The need for relationship-building in the sector, especially in the face of natural disasters or other crises
  • How to go beyond regulatory compliance to implement robust cybersecurity practices that work
  • What is next for protecting the ever-evolving digital landscape
  • And more!


🎙 Q&A Highlights

  • 32:10 Steve Bell, SentinelOne


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.152 Transforming Legacy Systems: A CDO & CISO Blueprint for Digitization and Cybersecurity 1 1 Ep.152 Transforming Legacy Systems: A CDO & CISO Blueprint for Digitization and Cybersecurity full 06161f4e-dd4d-483d-92f8-43adb67944d4 https://share.transistor.fm/s/beb55e44 Show Notes
Featuring Shauna Rogers, CDO, Texas Attorney General, and Celerino Torres, CISO, Texas Attorney General

🔗 Connect with Shauna: https://www.linkedin.com/in/shaunarogers2/

🔗 Connect with Celerino: https://www.linkedin.com/in/celerino/


🎙 About the episode

A favorite part of this Live Podcast Tour in Houston was bringing on someone unplanned who turned out to be a major contributor to the conversations of the day. It’s the beauty of these more intimate events, having the ability to pivot the conversation to what is relevant not two years ago, but that day, in that moment. Listening back to Shauna and Celerino was not unlike catching up with the latest Ahsoka series- between the ebb and flow of one moment as mentor, the next as student- and the importance of being able to stand in either position.

So for all the Star Wars fans out there- Celerino we are looking at you- this episode hyperjumps from our sports themes of late into galaxies not-so-far away, of CISO/CDO topics including:

  • World Between Worlds: Prioritizing the spirit of the law over the word of the law, with security integrated into every aspect of solution architecture
  • “These are not the droids you’re looking for:” The importance of educating employees about safe technology use
  • Addressing data governance in the era of AI and chat platforms through legislative mandates and data classification
  • “Hey, Snips:” The significance of leadership in pushing individuals to achieve their potential
  • Using gamification as a tool to engage and build culture
  • “Help Me…You’re My Only Hope:” The challenge of updating security control policies and staying ahead in the evolving technology and governance landscape
  • And more!


🎙 Q&A Highlights

  • 33:28 Meg Hare, Accenture
  • 35:06 Darrell Tompkins, CIO, Texas Water Development Board
  • 37:55 Mark Kochanski, Snowflake
  • 40:10 Chris Humphreys, Anfield Group


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Show Notes
Featuring Shauna Rogers, CDO, Texas Attorney General, and Celerino Torres, CISO, Texas Attorney General

🔗 Connect with Shauna: https://www.linkedin.com/in/shaunarogers2/

🔗 Connect with Celerino: https://www.linkedin.com/in/celerino/


🎙 About the episode

A favorite part of this Live Podcast Tour in Houston was bringing on someone unplanned who turned out to be a major contributor to the conversations of the day. It’s the beauty of these more intimate events, having the ability to pivot the conversation to what is relevant not two years ago, but that day, in that moment. Listening back to Shauna and Celerino was not unlike catching up with the latest Ahsoka series- between the ebb and flow of one moment as mentor, the next as student- and the importance of being able to stand in either position.

So for all the Star Wars fans out there- Celerino we are looking at you- this episode hyperjumps from our sports themes of late into galaxies not-so-far away, of CISO/CDO topics including:

  • World Between Worlds: Prioritizing the spirit of the law over the word of the law, with security integrated into every aspect of solution architecture
  • “These are not the droids you’re looking for:” The importance of educating employees about safe technology use
  • Addressing data governance in the era of AI and chat platforms through legislative mandates and data classification
  • “Hey, Snips:” The significance of leadership in pushing individuals to achieve their potential
  • Using gamification as a tool to engage and build culture
  • “Help Me…You’re My Only Hope:” The challenge of updating security control policies and staying ahead in the evolving technology and governance landscape
  • And more!


🎙 Q&A Highlights

  • 33:28 Meg Hare, Accenture
  • 35:06 Darrell Tompkins, CIO, Texas Water Development Board
  • 37:55 Mark Kochanski, Snowflake
  • 40:10 Chris Humphreys, Anfield Group


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Sat, 09 Sep 2023 01:43:00 -0700 Joe Toste Joe Toste 2666 Show Notes
Featuring Shauna Rogers, CDO, Texas Attorney General, and Celerino Torres, CISO, Texas Attorney General

🔗 Connect with Shauna: https://www.linkedin.com/in/shaunarogers2/

🔗 Connect with Celerino: https://www.linkedin.com/in/celerino/


🎙 About the episode

A favorite part of this Live Podcast Tour in Houston was bringing on someone unplanned who turned out to be a major contributor to the conversations of the day. It’s the beauty of these more intimate events, having the ability to pivot the conversation to what is relevant not two years ago, but that day, in that moment. Listening back to Shauna and Celerino was not unlike catching up with the latest Ahsoka series- between the ebb and flow of one moment as mentor, the next as student- and the importance of being able to stand in either position.

So for all the Star Wars fans out there- Celerino we are looking at you- this episode hyperjumps from our sports themes of late into galaxies not-so-far away, of CISO/CDO topics including:

  • World Between Worlds: Prioritizing the spirit of the law over the word of the law, with security integrated into every aspect of solution architecture
  • “These are not the droids you’re looking for:” The importance of educating employees about safe technology use
  • Addressing data governance in the era of AI and chat platforms through legislative mandates and data classification
  • “Hey, Snips:” The significance of leadership in pushing individuals to achieve their potential
  • Using gamification as a tool to engage and build culture
  • “Help Me…You’re My Only Hope:” The challenge of updating security control policies and staying ahead in the evolving technology and governance landscape
  • And more!


🎙 Q&A Highlights

  • 33:28 Meg Hare, Accenture
  • 35:06 Darrell Tompkins, CIO, Texas Water Development Board
  • 37:55 Mark Kochanski, Snowflake
  • 40:10 Chris Humphreys, Anfield Group


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.151 From the Red Zone to the End Zone: CISO Cyber Strategies that Won't Bust Your Bracket with Featuring Ryan Murray, State CISO, State of Arizona; Krishna Edathil, CTO/Assistant Commissioner, Texas Higher Ed. Board, and Tim Roemer, ThriveDX President 1 1 Ep.151 From the Red Zone to the End Zone: CISO Cyber Strategies that Won't Bust Your Bracket with Featuring Ryan Murray, State CISO, State of Arizona; Krishna Edathil, CTO/Assistant Commissioner, Texas Higher Ed. Board, and Tim Roemer, ThriveDX President full d42d7bd2-0e6a-4a00-9ae5-57304e1f7d39 https://share.transistor.fm/s/7c58a13b Show Notes
Featuring Ryan Murray, State CISO, State of Arizona; Krishna Edathil, CTO/Assistant Commissioner, Texas Higher Ed. Board, and Tim Roemer, ThriveDX President & Fmr. State CISO, State Arizona

We're all talking to the same people... How do we replicate that out to those other entities and then help give them the resources to do it? ~ Ryan Murray

I'm not the CTO; I'm the Chief Trust Officer... You can achieve [that] through the people and the relationship and then the trust that you build with them. ~ Krishna Edathil

I think cybersecurity really starts with the basics... It's about blocking and tackling like the core basics and fundamentals of football. ~ Tim Roemer


🔗 Connect with Tim: https://www.linkedin.com/in/tim-roemer-590279192/

🔗 Connect with Ryan: https://www.linkedin.com/in/ryan-murray-az/

🔗 Connect with Krishna: https://www.linkedin.com/in/krishnaedathil-779333142/

As fall gets into swing, we shift this episode’s sports focus to football and its many relevant analogies to the world of cybersecurity. Tim, Ryan, and Krishna share about the commonalities and differences across Arizona and Texas in their cybersecurity stances and plays. Similar to football, the best defensive plays are where every team player knows their gap assignment before the ball is ever snapped. Listen in as we learn about the importance of community and agency collaboration and insights on the best ways to stop the run, including:

  • The Big Game: Arizona vs. Texas: Plays and Cyber Strategies
  • Pre-season Training: How to strengthen cybersecurity posture through training and educating team employees to recognize and respond to threats
  • On the Field: Why the best defensive schemes often include the ability to shift from one front to another
  • Boosters Club: The importance of building trust among stakeholders, including public and private sector entities
  • Next Season’s Draft Picks: How new team members bring fresh perspectives and the ability to innovate quickly, potentially accelerating technology adoption and modernization efforts
  • And more!


🎙 Q&A Highlights

  • 29:05 Meg Hare, Accenture
  • 30:58 Chris Humphreys, The Anfield Group


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏


🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Show Notes
Featuring Ryan Murray, State CISO, State of Arizona; Krishna Edathil, CTO/Assistant Commissioner, Texas Higher Ed. Board, and Tim Roemer, ThriveDX President & Fmr. State CISO, State Arizona

We're all talking to the same people... How do we replicate that out to those other entities and then help give them the resources to do it? ~ Ryan Murray

I'm not the CTO; I'm the Chief Trust Officer... You can achieve [that] through the people and the relationship and then the trust that you build with them. ~ Krishna Edathil

I think cybersecurity really starts with the basics... It's about blocking and tackling like the core basics and fundamentals of football. ~ Tim Roemer


🔗 Connect with Tim: https://www.linkedin.com/in/tim-roemer-590279192/

🔗 Connect with Ryan: https://www.linkedin.com/in/ryan-murray-az/

🔗 Connect with Krishna: https://www.linkedin.com/in/krishnaedathil-779333142/

As fall gets into swing, we shift this episode’s sports focus to football and its many relevant analogies to the world of cybersecurity. Tim, Ryan, and Krishna share about the commonalities and differences across Arizona and Texas in their cybersecurity stances and plays. Similar to football, the best defensive plays are where every team player knows their gap assignment before the ball is ever snapped. Listen in as we learn about the importance of community and agency collaboration and insights on the best ways to stop the run, including:

  • The Big Game: Arizona vs. Texas: Plays and Cyber Strategies
  • Pre-season Training: How to strengthen cybersecurity posture through training and educating team employees to recognize and respond to threats
  • On the Field: Why the best defensive schemes often include the ability to shift from one front to another
  • Boosters Club: The importance of building trust among stakeholders, including public and private sector entities
  • Next Season’s Draft Picks: How new team members bring fresh perspectives and the ability to innovate quickly, potentially accelerating technology adoption and modernization efforts
  • And more!


🎙 Q&A Highlights

  • 29:05 Meg Hare, Accenture
  • 30:58 Chris Humphreys, The Anfield Group


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏


🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 05 Sep 2023 17:59:00 -0700 Joe Toste Joe Toste 2115 Show Notes
Featuring Ryan Murray, State CISO, State of Arizona; Krishna Edathil, CTO/Assistant Commissioner, Texas Higher Ed. Board, and Tim Roemer, ThriveDX President & Fmr. State CISO, State Arizona

We're all talking to the same people... How do we replicate that out to those other entities and then help give them the resources to do it? ~ Ryan Murray

I'm not the CTO; I'm the Chief Trust Officer... You can achieve [that] through the people and the relationship and then the trust that you build with them. ~ Krishna Edathil

I think cybersecurity really starts with the basics... It's about blocking and tackling like the core basics and fundamentals of football. ~ Tim Roemer


🔗 Connect with Tim: https://www.linkedin.com/in/tim-roemer-590279192/

🔗 Connect with Ryan: https://www.linkedin.com/in/ryan-murray-az/

🔗 Connect with Krishna: https://www.linkedin.com/in/krishnaedathil-779333142/

As fall gets into swing, we shift this episode’s sports focus to football and its many relevant analogies to the world of cybersecurity. Tim, Ryan, and Krishna share about the commonalities and differences across Arizona and Texas in their cybersecurity stances and plays. Similar to football, the best defensive plays are where every team player knows their gap assignment before the ball is ever snapped. Listen in as we learn about the importance of community and agency collaboration and insights on the best ways to stop the run, including:

  • The Big Game: Arizona vs. Texas: Plays and Cyber Strategies
  • Pre-season Training: How to strengthen cybersecurity posture through training and educating team employees to recognize and respond to threats
  • On the Field: Why the best defensive schemes often include the ability to shift from one front to another
  • Boosters Club: The importance of building trust among stakeholders, including public and private sector entities
  • Next Season’s Draft Picks: How new team members bring fresh perspectives and the ability to innovate quickly, potentially accelerating technology adoption and modernization efforts
  • And more!


🎙 Q&A Highlights

  • 29:05 Meg Hare, Accenture
  • 30:58 Chris Humphreys, The Anfield Group


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏


🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.150 The CIO Team Captain's Unwavering Passion for Victory Featuring Sindhu Menon, CIO, Harris County 1 1 Ep.150 The CIO Team Captain's Unwavering Passion for Victory Featuring Sindhu Menon, CIO, Harris County full 4ef8b125-1b61-4d8b-a2c2-31903536cc5f https://share.transistor.fm/s/bf8416cf
There's no one-size-fits-all solution to the broadband access challenge; the complexity requires innovative and collaborative public and private partnerships

How to create team unity by aligning individual career goals with your organization's initiatives

Anticipating challenges, such as natural disasters or incidents, that require coordinated regional response efforts

Empowering your team to balance work responsibilities with personal/family commitments for higher productivity and commitment to their roles

Harris County's Transformation Initiatives

And more!

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]>
There's no one-size-fits-all solution to the broadband access challenge; the complexity requires innovative and collaborative public and private partnerships

How to create team unity by aligning individual career goals with your organization's initiatives

Anticipating challenges, such as natural disasters or incidents, that require coordinated regional response efforts

Empowering your team to balance work responsibilities with personal/family commitments for higher productivity and commitment to their roles

Harris County's Transformation Initiatives

And more!

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Thu, 31 Aug 2023 05:00:00 -0700 Joe Toste Joe Toste 1624
There's no one-size-fits-all solution to the broadband access challenge; the complexity requires innovative and collaborative public and private partnerships

How to create team unity by aligning individual career goals with your organization's initiatives

Anticipating challenges, such as natural disasters or incidents, that require coordinated regional response efforts

Empowering your team to balance work responsibilities with personal/family commitments for higher productivity and commitment to their roles

Harris County's Transformation Initiatives

And more!

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.149 CIO Playbook: Proactive Strategies for Customer Service Success 1 1 Ep.149 CIO Playbook: Proactive Strategies for Customer Service Success full 90ddcd2f-2bc7-4827-a3b8-aa5925cf48ab https://share.transistor.fm/s/33a1fc2f Show Notes
Featuring John Fowler, CIO, and Kenny Wright, Chief Process Improvement Officer at the Texas Department of Licensing & Regulation, and Darrell Tompkins, CIO, Texas Water Development Board

🔗 Connect with John: https://www.linkedin.com/in/john-fowler-1182926b/

🔗 Connect with Kenny: https://www.linkedin.com/in/kenny-wright-a50990a3/

🔗 Connect with Darrell: https://www.linkedin.com/in/darrell-tompkins-0992132/


🎙 About the episode

In honor of our Live Podcast Tour taking place during the NCAA Final Four Tournament in Houston, we were curious about whether, like Tournament-winning coaches, CIOs also have go-to plays and strategies to help them win in the technology end-user service game. John, Kenny, and Darrell opened up their playbooks to share with our listeners a bit about how they coach their teams to best serve their communities of reach, including:

  • The tip-off: Customer-Centric Approach
  • Under-the-basket inbound play: Anticipating Customer Needs
  • “Sub!”: The importance of change management
  • Half-time locker room talk: Long-Term Vision to win
  • Full-court press: Vendor Partnership Qualities
  • And more!

🎙 Q&A Highlights

  • 19:07 Meg Hare, Accenture
  • 22:50 Joe Toste, TechTables
  • 27:59 Kindra Allen, Deloitte


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏


🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Show Notes
Featuring John Fowler, CIO, and Kenny Wright, Chief Process Improvement Officer at the Texas Department of Licensing & Regulation, and Darrell Tompkins, CIO, Texas Water Development Board

🔗 Connect with John: https://www.linkedin.com/in/john-fowler-1182926b/

🔗 Connect with Kenny: https://www.linkedin.com/in/kenny-wright-a50990a3/

🔗 Connect with Darrell: https://www.linkedin.com/in/darrell-tompkins-0992132/


🎙 About the episode

In honor of our Live Podcast Tour taking place during the NCAA Final Four Tournament in Houston, we were curious about whether, like Tournament-winning coaches, CIOs also have go-to plays and strategies to help them win in the technology end-user service game. John, Kenny, and Darrell opened up their playbooks to share with our listeners a bit about how they coach their teams to best serve their communities of reach, including:

  • The tip-off: Customer-Centric Approach
  • Under-the-basket inbound play: Anticipating Customer Needs
  • “Sub!”: The importance of change management
  • Half-time locker room talk: Long-Term Vision to win
  • Full-court press: Vendor Partnership Qualities
  • And more!

🎙 Q&A Highlights

  • 19:07 Meg Hare, Accenture
  • 22:50 Joe Toste, TechTables
  • 27:59 Kindra Allen, Deloitte


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏


🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Sun, 27 Aug 2023 17:53:00 -0700 Joe Toste Joe Toste 1831 Show Notes
Featuring John Fowler, CIO, and Kenny Wright, Chief Process Improvement Officer at the Texas Department of Licensing & Regulation, and Darrell Tompkins, CIO, Texas Water Development Board

🔗 Connect with John: https://www.linkedin.com/in/john-fowler-1182926b/

🔗 Connect with Kenny: https://www.linkedin.com/in/kenny-wright-a50990a3/

🔗 Connect with Darrell: https://www.linkedin.com/in/darrell-tompkins-0992132/


🎙 About the episode

In honor of our Live Podcast Tour taking place during the NCAA Final Four Tournament in Houston, we were curious about whether, like Tournament-winning coaches, CIOs also have go-to plays and strategies to help them win in the technology end-user service game. John, Kenny, and Darrell opened up their playbooks to share with our listeners a bit about how they coach their teams to best serve their communities of reach, including:

  • The tip-off: Customer-Centric Approach
  • Under-the-basket inbound play: Anticipating Customer Needs
  • “Sub!”: The importance of change management
  • Half-time locker room talk: Long-Term Vision to win
  • Full-court press: Vendor Partnership Qualities
  • And more!

🎙 Q&A Highlights

  • 19:07 Meg Hare, Accenture
  • 22:50 Joe Toste, TechTables
  • 27:59 Kindra Allen, Deloitte


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏


🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.148 Cybersecurity Defenders Unite: The Do's and Don'ts of Protecting Real People in Real Time 1 1 Ep.148 Cybersecurity Defenders Unite: The Do's and Don'ts of Protecting Real People in Real Time full substack:post:136358389 https://share.transistor.fm/s/3e5654a5 Show Notes

🔗 Connect with Dr. Chris Mitchell: https://www.linkedin.com/in/christopher-p-m-b4130b168/

🔗 Connect with Ryan Murray: https://www.linkedin.com/in/ryan-murray-az/

🔗 Connect with Jeremy Deckert: https://www.linkedin.com/in/jeremydeckert/

🎙 About the episode

You have to start with a risk assessment and oh, we're not defending against ghosts, right? - Dr. Chris Mitchell

"We don't necessarily need all of this fancy machine learning stuff. It helps us respond to machine-based threats at machine-based time. But when you're not patching those Windows XP machines that still live on your network, when you're not teaching your users and your people about what the threats are that exist out there and how not to click on a phishing email and how to report these things to someone that can do something with them… All that fancy machine learning goes out the window, right? It just doesn't really help." - Ryan Murray

In this episode, we dive into themes such as leveraging technology to address skill shortages, effective collaboration, intelligence-driven cybersecurity, the importance of investing in cybersecurity, and more, including:

* Leveraging AI and ML to Address Cyber Skill Shortages

* Effective Collaboration for Strong Cybersecurity

* Cybersecurity Intelligence and Threat Analysis

* Human-Centric Approach to Cybersecurity

* Importance of Collaboration and Support between the Bigs and the Littles: From State to City to Community

* Diverse Paths to Enter the Cybersecurity Field: Fostering Creativity and Adaptive Thinking in Cybersecurity

* Addressing Misunderstandings and Imposter Syndrome in Cybersecurity

* and more!

🎙 Q&A Highlights

* 22:30 - Lisa Kent, CIO, City of Houston

* 23:25 - Summer Xiao, Deputy CIO, City of Houston

* 29:13 - Brady Haarmeyer, Nagarro

* 31:08 - Todd Lever, Qualtrics

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Show Notes

🔗 Connect with Dr. Chris Mitchell: https://www.linkedin.com/in/christopher-p-m-b4130b168/

🔗 Connect with Ryan Murray: https://www.linkedin.com/in/ryan-murray-az/

🔗 Connect with Jeremy Deckert: https://www.linkedin.com/in/jeremydeckert/

🎙 About the episode

You have to start with a risk assessment and oh, we're not defending against ghosts, right? - Dr. Chris Mitchell

"We don't necessarily need all of this fancy machine learning stuff. It helps us respond to machine-based threats at machine-based time. But when you're not patching those Windows XP machines that still live on your network, when you're not teaching your users and your people about what the threats are that exist out there and how not to click on a phishing email and how to report these things to someone that can do something with them… All that fancy machine learning goes out the window, right? It just doesn't really help." - Ryan Murray

In this episode, we dive into themes such as leveraging technology to address skill shortages, effective collaboration, intelligence-driven cybersecurity, the importance of investing in cybersecurity, and more, including:

* Leveraging AI and ML to Address Cyber Skill Shortages

* Effective Collaboration for Strong Cybersecurity

* Cybersecurity Intelligence and Threat Analysis

* Human-Centric Approach to Cybersecurity

* Importance of Collaboration and Support between the Bigs and the Littles: From State to City to Community

* Diverse Paths to Enter the Cybersecurity Field: Fostering Creativity and Adaptive Thinking in Cybersecurity

* Addressing Misunderstandings and Imposter Syndrome in Cybersecurity

* and more!

🎙 Q&A Highlights

* 22:30 - Lisa Kent, CIO, City of Houston

* 23:25 - Summer Xiao, Deputy CIO, City of Houston

* 29:13 - Brady Haarmeyer, Nagarro

* 31:08 - Todd Lever, Qualtrics

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Fri, 25 Aug 2023 05:30:00 -0700 Joe Toste Joe Toste 2151 Show Notes

🔗 Connect with Dr. Chris Mitchell: https://www.linkedin.com/in/christopher-p-m-b4130b168/

🔗 Connect with Ryan Murray: https://www.linkedin.com/in/ryan-murray-az/

🔗 Connect with Jeremy Deckert: https://www.linkedin.com/in/jeremydeckert/

🎙 About the episode

You have to start with a risk assessment and oh, we're not defending against ghosts, right? - Dr. Chris Mitchell

"We don't necessarily need all of this fancy machine learning stuff. It helps us respond to machine-based threats at machine-based time. But when you're not patching those Windows XP machines that still live on your network, when you're not teaching your users and your people about what the threats are that exist out there and how not to click on a phishing email and how to report these things to someone that can do something with them… All that fancy machine learning goes out the window, right? It just doesn't really help." - Ryan Murray

In this episode, we dive into themes such as leveraging technology to address skill shortages, effective collaboration, intelligence-driven cybersecurity, the importance of investing in cybersecurity, and more, including:

* Leveraging AI and ML to Address Cyber Skill Shortages

* Effective Collaboration for Strong Cybersecurity

* Cybersecurity Intelligence and Threat Analysis

* Human-Centric Approach to Cybersecurity

* Importance of Collaboration and Support between the Bigs and the Littles: From State to City to Community

* Diverse Paths to Enter the Cybersecurity Field: Fostering Creativity and Adaptive Thinking in Cybersecurity

* Addressing Misunderstandings and Imposter Syndrome in Cybersecurity

* and more!

🎙 Q&A Highlights

* 22:30 - Lisa Kent, CIO, City of Houston

* 23:25 - Summer Xiao, Deputy CIO, City of Houston

* 29:13 - Brady Haarmeyer, Nagarro

* 31:08 - Todd Lever, Qualtrics

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #147: Lisa Kent & Summer Xiao – End-to-End User Experience: Bracket-Busting CIO Strategies That Work 1 1 #147: Lisa Kent & Summer Xiao – End-to-End User Experience: Bracket-Busting CIO Strategies That Work full substack:post:136337508 https://share.transistor.fm/s/c9ec2cd0 Featuring:



  • Lisa Kent, CIO, City of Houston

  • Summer Xiao, Deputy CIO for Enterprise Applications and PMO, City of Houston




Summary: Join Lisa Kent and Summer Xiao as they share their journey of transforming public sector technology in America's fourth-largest city, revealing how they tackle challenges from digital equity to emergency preparedness. Through their candid discussion, they demonstrate how effective leadership, strategic communication, and a mission-driven approach are revolutionizing government technology services while building resilient, high-performing teams.




In this episode, you'll learn:



  • How the City of Houston breaks down departmental silos to deliver better customer experiences

  • The critical role of "one team" meetings in aligning business users, IT teams, and vendors

  • Strategies for managing technology transformation during crisis events like COVID-19

  • Innovative approaches to solving digital equity challenges in urban environments

  • How to build and retain talent in public sector technology roles




TIMESTAMPS


(00:00) Welcome and introductions


(01:30) Lisa Kent's journey from electrical engineering to city CIO


(05:02) Breaking down silos in large organizations


(09:31) Summer Xiao's background and leadership philosophy


(13:40) HR One project: Leadership lessons and team alignment


(21:54) The "one team" approach to project management


(25:20) Recruiting talent and sharing mission impact


(30:08) Emergency preparedness and continuity planning


(34:13) Collaboration with peer cities and best practices


(37:43) Smart Cities initiatives and digital transformation


(39:10) Digital equity and broadband access challenges


(41:39) Resource management and internship programs


(44:07) Legacy impact and future aspirations


 


→ #180: J.R. Sloan, Ryan Murray & Doug Lange – Arizona State CIO, CISO & Former CSO Talk AI


 


1. The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.




2. The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.




3. Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.




CONNECT


🤝 Connect on LinkedIn


🐦 Connect on Twitter


🏛️ Follow on LinkedIn Company


📽️ Subscribe on YouTube


 


SAY THANKS


💜 Leave a review on Apple Podcasts


🟢 Leave a rating on Spotify



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Featuring:



  • Lisa Kent, CIO, City of Houston

  • Summer Xiao, Deputy CIO for Enterprise Applications and PMO, City of Houston




Summary: Join Lisa Kent and Summer Xiao as they share their journey of transforming public sector technology in America's fourth-largest city, revealing how they tackle challenges from digital equity to emergency preparedness. Through their candid discussion, they demonstrate how effective leadership, strategic communication, and a mission-driven approach are revolutionizing government technology services while building resilient, high-performing teams.




In this episode, you'll learn:



  • How the City of Houston breaks down departmental silos to deliver better customer experiences

  • The critical role of "one team" meetings in aligning business users, IT teams, and vendors

  • Strategies for managing technology transformation during crisis events like COVID-19

  • Innovative approaches to solving digital equity challenges in urban environments

  • How to build and retain talent in public sector technology roles




TIMESTAMPS


(00:00) Welcome and introductions


(01:30) Lisa Kent's journey from electrical engineering to city CIO


(05:02) Breaking down silos in large organizations


(09:31) Summer Xiao's background and leadership philosophy


(13:40) HR One project: Leadership lessons and team alignment


(21:54) The "one team" approach to project management


(25:20) Recruiting talent and sharing mission impact


(30:08) Emergency preparedness and continuity planning


(34:13) Collaboration with peer cities and best practices


(37:43) Smart Cities initiatives and digital transformation


(39:10) Digital equity and broadband access challenges


(41:39) Resource management and internship programs


(44:07) Legacy impact and future aspirations


 


→ #180: J.R. Sloan, Ryan Murray & Doug Lange – Arizona State CIO, CISO & Former CSO Talk AI


 


1. The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.




2. The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.




3. Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.




CONNECT


🤝 Connect on LinkedIn


🐦 Connect on Twitter


🏛️ Follow on LinkedIn Company


📽️ Subscribe on YouTube


 


SAY THANKS


💜 Leave a review on Apple Podcasts


🟢 Leave a rating on Spotify



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Thu, 24 Aug 2023 05:30:00 -0700 Joe Toste Joe Toste 2841 Featuring:



  • Lisa Kent, CIO, City of Houston

  • Summer Xiao, Deputy CIO for Enterprise Applications and PMO, City of Houston




Summary: Join Lisa Kent and Summer Xiao as they share their journey of transforming public sector technology in America's fourth-largest city, revealing how they tackle challenges from digital equity to emergency preparedness. Through their candid discussion, they demonstrate how effective leadership, strategic communication, and a mission-driven approach are revolutionizing government technology services while building resilient, high-performing teams.




In this episode, you'll learn:



  • How the City of Houston breaks down departmental silos to deliver better customer experiences

  • The critical role of "one team" meetings in aligning business users, IT teams, and vendors

  • Strategies for managing technology transformation during crisis events like COVID-19

  • Innovative approaches to solving digital equity challenges in urban environments

  • How to build and retain talent in public sector technology roles




TIMESTAMPS


(00:00) Welcome and introductions


(01:30) Lisa Kent's journey from electrical engineering to city CIO


(05:02) Breaking down silos in large organizations


(09:31) Summer Xiao's background and leadership philosophy


(13:40) HR One project: Leadership lessons and team alignment


(21:54) The "one team" approach to project management


(25:20) Recruiting talent and sharing mission impact


(30:08) Emergency preparedness and continuity planning


(34:13) Collaboration with peer cities and best practices


(37:43) Smart Cities initiatives and digital transformation


(39:10) Digital equity and broadband access challenges


(41:39) Resource management and internship programs


(44:07) Legacy impact and future aspirations


 


→ #180: J.R. Sloan, Ryan Murray & Doug Lange – Arizona State CIO, CISO & Former CSO Talk AI


 


1. The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.




2. The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.




3. Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.




CONNECT


🤝 Connect on LinkedIn


🐦 Connect on Twitter


🏛️ Follow on LinkedIn Company


📽️ Subscribe on YouTube


 


SAY THANKS


💜 Leave a review on Apple Podcasts


🟢 Leave a rating on Spotify



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.146 UCF Straight Talk: Generative AI, Cybersecurity, Digital HigherEd & More 1 1 Ep.146 UCF Straight Talk: Generative AI, Cybersecurity, Digital HigherEd & More full substack:post:136032593 https://share.transistor.fm/s/4ba2c7e3 Show Notes

🔗 Connect with Matthew: https://www.linkedin.com/in/matthewjetthall/

🎙 About the episode

On this episode of The Public Sector Show by TechTables, we follow Matthew's journey from investment banking to HigherEd IT as he guides us through the twisty-curvy roads of driving innovation and spearheading transformation strategies in the digital landscape of universities, including: 

* Matthew's background from Investment Banking to HigherEd 

* Count Your Costs: The importance of knowing your assets and their costs 

* Compensation Matters: Creative ways to engage your workforce 

* Embracing AI: Narrative, Generative, and other AI-driven tools that are reshaping various industries, including education and content creation 

* The Power of Good People: How to build a capable team that understands their roles to better navigate complex technology landscapes 

* Assessing Risk: How UCF approaches security by utilizing frameworks such as the NIST Cybersecurity Framework and ISO 31000 to prioritize protection and response strategies, and more! 

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Show Notes

🔗 Connect with Matthew: https://www.linkedin.com/in/matthewjetthall/

🎙 About the episode

On this episode of The Public Sector Show by TechTables, we follow Matthew's journey from investment banking to HigherEd IT as he guides us through the twisty-curvy roads of driving innovation and spearheading transformation strategies in the digital landscape of universities, including: 

* Matthew's background from Investment Banking to HigherEd 

* Count Your Costs: The importance of knowing your assets and their costs 

* Compensation Matters: Creative ways to engage your workforce 

* Embracing AI: Narrative, Generative, and other AI-driven tools that are reshaping various industries, including education and content creation 

* The Power of Good People: How to build a capable team that understands their roles to better navigate complex technology landscapes 

* Assessing Risk: How UCF approaches security by utilizing frameworks such as the NIST Cybersecurity Framework and ISO 31000 to prioritize protection and response strategies, and more! 

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Thu, 17 Aug 2023 06:10:00 -0700 Joe Toste Joe Toste 2192 Show Notes

🔗 Connect with Matthew: https://www.linkedin.com/in/matthewjetthall/

🎙 About the episode

On this episode of The Public Sector Show by TechTables, we follow Matthew's journey from investment banking to HigherEd IT as he guides us through the twisty-curvy roads of driving innovation and spearheading transformation strategies in the digital landscape of universities, including: 

* Matthew's background from Investment Banking to HigherEd 

* Count Your Costs: The importance of knowing your assets and their costs 

* Compensation Matters: Creative ways to engage your workforce 

* Embracing AI: Narrative, Generative, and other AI-driven tools that are reshaping various industries, including education and content creation 

* The Power of Good People: How to build a capable team that understands their roles to better navigate complex technology landscapes 

* Assessing Risk: How UCF approaches security by utilizing frameworks such as the NIST Cybersecurity Framework and ISO 31000 to prioritize protection and response strategies, and more! 

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.145 A Tale of Two Cities: How Coral Gables and Ft. Lauderdale are Growing Stronger Together 1 1 Ep.145 A Tale of Two Cities: How Coral Gables and Ft. Lauderdale are Growing Stronger Together full substack:post:125387435 https://share.transistor.fm/s/aece1eec In this episode, Tamecka McKay and Raimundo Rodolfo discuss the game-changing benefits of collaboration in the public sector.

From sharing knowledge and information to prioritizing citizen needs, they emphasize the importance of putting people first, even in a rapidly advancing technological landscape.

But it's not just about working with your peers in the public sector. Tamecka and Raimundo highlight the value of collaborating with peers in other industries to learn from their experiences and drive innovation.

Don't miss out on this insightful conversation that will leave you thinking about the power of collaboration in a whole new way. Subscribe now.

Timestamps

* [00:00:00] Introduction

* [00:10:00] Importance of sharing information in the public sector

* [00:10:28] The criticality of focusing on people in the public sector

* [00:11:00] Importance of building and investing in relationships

* [00:12:00] Collaborating with peers

* [00:13:00] The human aspect of government work

* [00:14:00] Collaboration between government CIOs and outside industries

* [00:15:00] Leveraging podcasts to network with CIOs

* [00:15:34] Q&A Jamie Grant, CIO, State of Florida

* [00:18:25] Q&A Lacey Elmage, Inspire CIO

* [00:19:25] Q&A Jeremy Rodgers, CISO, State of Florida

* [00:24:00] Measuring team performance with scorecards

* [00:27:15] Conclusion

Quotes

"Most of our challenges are relatable. How much more can we accomplish by leveraging the power of sharing information, knowledge, sharing, partnerships, relationships Again, starting with people." - Tamecka McKay, CIO, City of Fort Lauderdale

"Our most important capital is the human capital." - Raimundo Rodolfo, CIO, City of Coral Gables

And to support more of our work, become a TechTables+ subscriber today



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> In this episode, Tamecka McKay and Raimundo Rodolfo discuss the game-changing benefits of collaboration in the public sector.

From sharing knowledge and information to prioritizing citizen needs, they emphasize the importance of putting people first, even in a rapidly advancing technological landscape.

But it's not just about working with your peers in the public sector. Tamecka and Raimundo highlight the value of collaborating with peers in other industries to learn from their experiences and drive innovation.

Don't miss out on this insightful conversation that will leave you thinking about the power of collaboration in a whole new way. Subscribe now.

Timestamps

* [00:00:00] Introduction

* [00:10:00] Importance of sharing information in the public sector

* [00:10:28] The criticality of focusing on people in the public sector

* [00:11:00] Importance of building and investing in relationships

* [00:12:00] Collaborating with peers

* [00:13:00] The human aspect of government work

* [00:14:00] Collaboration between government CIOs and outside industries

* [00:15:00] Leveraging podcasts to network with CIOs

* [00:15:34] Q&A Jamie Grant, CIO, State of Florida

* [00:18:25] Q&A Lacey Elmage, Inspire CIO

* [00:19:25] Q&A Jeremy Rodgers, CISO, State of Florida

* [00:24:00] Measuring team performance with scorecards

* [00:27:15] Conclusion

Quotes

"Most of our challenges are relatable. How much more can we accomplish by leveraging the power of sharing information, knowledge, sharing, partnerships, relationships Again, starting with people." - Tamecka McKay, CIO, City of Fort Lauderdale

"Our most important capital is the human capital." - Raimundo Rodolfo, CIO, City of Coral Gables

And to support more of our work, become a TechTables+ subscriber today



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Mon, 14 Aug 2023 12:29:00 -0700 Joe Toste Joe Toste 1693 In this episode, Tamecka McKay and Raimundo Rodolfo discuss the game-changing benefits of collaboration in the public sector.

From sharing knowledge and information to prioritizing citizen needs, they emphasize the importance of putting people first, even in a rapidly advancing technological landscape.

But it's not just about working with your peers in the public sector. Tamecka and Raimundo highlight the value of collaborating with peers in other industries to learn from their experiences and drive innovation.

Don't miss out on this insightful conversation that will leave you thinking about the power of collaboration in a whole new way. Subscribe now.

Timestamps

* [00:00:00] Introduction

* [00:10:00] Importance of sharing information in the public sector

* [00:10:28] The criticality of focusing on people in the public sector

* [00:11:00] Importance of building and investing in relationships

* [00:12:00] Collaborating with peers

* [00:13:00] The human aspect of government work

* [00:14:00] Collaboration between government CIOs and outside industries

* [00:15:00] Leveraging podcasts to network with CIOs

* [00:15:34] Q&A Jamie Grant, CIO, State of Florida

* [00:18:25] Q&A Lacey Elmage, Inspire CIO

* [00:19:25] Q&A Jeremy Rodgers, CISO, State of Florida

* [00:24:00] Measuring team performance with scorecards

* [00:27:15] Conclusion

Quotes

"Most of our challenges are relatable. How much more can we accomplish by leveraging the power of sharing information, knowledge, sharing, partnerships, relationships Again, starting with people." - Tamecka McKay, CIO, City of Fort Lauderdale

"Our most important capital is the human capital." - Raimundo Rodolfo, CIO, City of Coral Gables

And to support more of our work, become a TechTables+ subscriber today



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.144 Don't Fumble the Ball: Pro Secrets of Successful IT Teams 1 1 Ep.144 Don't Fumble the Ball: Pro Secrets of Successful IT Teams full substack:post:135914139 https://share.transistor.fm/s/0d689243 joe@techtables.com.🔗 Connect with Frank: ⁠https://www.linkedin.com/in/frank-quintana-231b903/⁠🎙 About the episodeJust in time for the NFL season! On this episode of the Public Sector Show by TechTables, we get a sneak peek into Frank's ultimate playbook for building out winning IT teams. Frank leads us from his time helping restructure the IT department for the Miami Dolphins (if you can teach it, you understand it) to his present work at the City of Miami Beach as he coaches us through the importance of sharing the ball and fostering cross-functional teams for effective collaboration, including: * Family influence on team building* Lessons from the Miami Dolphins* Using cross-functionality to break internal barriers* How to hand off the ball for the win* IT successes at Miami Beach and more! 🤝 And a big thank you to our brand partners who keep this podcast free to the listener:⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠Website ⁠https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> joe@techtables.com.🔗 Connect with Frank: ⁠https://www.linkedin.com/in/frank-quintana-231b903/⁠🎙 About the episodeJust in time for the NFL season! On this episode of the Public Sector Show by TechTables, we get a sneak peek into Frank's ultimate playbook for building out winning IT teams. Frank leads us from his time helping restructure the IT department for the Miami Dolphins (if you can teach it, you understand it) to his present work at the City of Miami Beach as he coaches us through the importance of sharing the ball and fostering cross-functional teams for effective collaboration, including: * Family influence on team building* Lessons from the Miami Dolphins* Using cross-functionality to break internal barriers* How to hand off the ball for the win* IT successes at Miami Beach and more! 🤝 And a big thank you to our brand partners who keep this podcast free to the listener:⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠Website ⁠https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Fri, 11 Aug 2023 06:07:00 -0700 Joe Toste Joe Toste 2426 joe@techtables.com.🔗 Connect with Frank: ⁠https://www.linkedin.com/in/frank-quintana-231b903/⁠🎙 About the episodeJust in time for the NFL season! On this episode of the Public Sector Show by TechTables, we get a sneak peek into Frank's ultimate playbook for building out winning IT teams. Frank leads us from his time helping restructure the IT department for the Miami Dolphins (if you can teach it, you understand it) to his present work at the City of Miami Beach as he coaches us through the importance of sharing the ball and fostering cross-functional teams for effective collaboration, including: * Family influence on team building* Lessons from the Miami Dolphins* Using cross-functionality to break internal barriers* How to hand off the ball for the win* IT successes at Miami Beach and more! 🤝 And a big thank you to our brand partners who keep this podcast free to the listener:⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠Website ⁠https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.143 The Purple Cow: Transform IT by Being Remarkable 1 1 Ep.143 The Purple Cow: Transform IT by Being Remarkable full substack:post:135911966 https://share.transistor.fm/s/9d98da7b 🔗 Connect with Anushree: ⁠https://www.linkedin.com/in/anushree/⁠

🎙 About the Episode

In this episode, we explore Anushree's passion for empowerment, health, and taking risks in the realms of technology and government including:

* Lessons from The Purple Cow and PepsiCo

* Breaking the 12-Hour Workday Cycle for Health and Success

* Top Concerns in Child Support and Child Welfare IT today

* Technology Transformation Projects: Landing is Mandatory

* Empowering Women with Different Backgrounds

* How to Get Back Up After Failure

* Trailblazing for the Right Reasons

* Unlocking Success: Essential Steps for Young Women Entering IT and Government

🤝 And a big thank you to our brand partners who keep this podcast free to the listener:

⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.

If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables 

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> 🔗 Connect with Anushree: ⁠https://www.linkedin.com/in/anushree/⁠

🎙 About the Episode

In this episode, we explore Anushree's passion for empowerment, health, and taking risks in the realms of technology and government including:

* Lessons from The Purple Cow and PepsiCo

* Breaking the 12-Hour Workday Cycle for Health and Success

* Top Concerns in Child Support and Child Welfare IT today

* Technology Transformation Projects: Landing is Mandatory

* Empowering Women with Different Backgrounds

* How to Get Back Up After Failure

* Trailblazing for the Right Reasons

* Unlocking Success: Essential Steps for Young Women Entering IT and Government

🤝 And a big thank you to our brand partners who keep this podcast free to the listener:

⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.

If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables 

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Thu, 03 Aug 2023 13:18:00 -0700 Joe Toste Joe Toste 3032 🔗 Connect with Anushree: ⁠https://www.linkedin.com/in/anushree/⁠

🎙 About the Episode

In this episode, we explore Anushree's passion for empowerment, health, and taking risks in the realms of technology and government including:

* Lessons from The Purple Cow and PepsiCo

* Breaking the 12-Hour Workday Cycle for Health and Success

* Top Concerns in Child Support and Child Welfare IT today

* Technology Transformation Projects: Landing is Mandatory

* Empowering Women with Different Backgrounds

* How to Get Back Up After Failure

* Trailblazing for the Right Reasons

* Unlocking Success: Essential Steps for Young Women Entering IT and Government

🤝 And a big thank you to our brand partners who keep this podcast free to the listener:

⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.

If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables 

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.142 Challenges and Successes of Modernizing Montana's Systems and Services 1 1 Ep.142 Challenges and Successes of Modernizing Montana's Systems and Services full substack:post:135913060 https://share.transistor.fm/s/259f2ee1 She has been with the state for 30 years and enjoys spending time with her family and friends, as well as the Montana outdoors. She loves Starbucks coffee (Americano and Dark Mochas).

🔗 Connect with Kim: ⁠https://www.linkedin.com/in/warren-kim-5a8617a7/⁠

🎙 In Today’s Episode with Kim Warren, We Discuss:

* Modernizing the state's systems and services

* Digitizing everything, including thousands of forms

* Low code, pro code platforms used for rapid development and delivery

* Faster and easier transactions for citizens

* The team's success is attributed to their open-mindedness, innovation, and willingness to learn

* The new Unemployment Insurance system and more!

🤝 And a big thank you to our brand partners who keep this podcast free to the listener:

⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.

If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> She has been with the state for 30 years and enjoys spending time with her family and friends, as well as the Montana outdoors. She loves Starbucks coffee (Americano and Dark Mochas).

🔗 Connect with Kim: ⁠https://www.linkedin.com/in/warren-kim-5a8617a7/⁠

🎙 In Today’s Episode with Kim Warren, We Discuss:

* Modernizing the state's systems and services

* Digitizing everything, including thousands of forms

* Low code, pro code platforms used for rapid development and delivery

* Faster and easier transactions for citizens

* The team's success is attributed to their open-mindedness, innovation, and willingness to learn

* The new Unemployment Insurance system and more!

🤝 And a big thank you to our brand partners who keep this podcast free to the listener:

⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.

If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Mon, 10 Jul 2023 13:51:00 -0700 Joe Toste Joe Toste 1280 She has been with the state for 30 years and enjoys spending time with her family and friends, as well as the Montana outdoors. She loves Starbucks coffee (Americano and Dark Mochas).

🔗 Connect with Kim: ⁠https://www.linkedin.com/in/warren-kim-5a8617a7/⁠

🎙 In Today’s Episode with Kim Warren, We Discuss:

* Modernizing the state's systems and services

* Digitizing everything, including thousands of forms

* Low code, pro code platforms used for rapid development and delivery

* Faster and easier transactions for citizens

* The team's success is attributed to their open-mindedness, innovation, and willingness to learn

* The new Unemployment Insurance system and more!

🤝 And a big thank you to our brand partners who keep this podcast free to the listener:

⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.

If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.141 How to Drive Workplace Innovation & Technology Through Business Friendliness and Effective Leadership [Orlando Live Podcast Tour] 1 1 Ep.141 How to Drive Workplace Innovation & Technology Through Business Friendliness and Effective Leadership [Orlando Live Podcast Tour] full substack:post:135913557 https://share.transistor.fm/s/9c3f2569 🔗 Connect with Melanie & Laura:

* Melanie Griffin - ⁠https://twitter.com/melaniesgriffin⁠ & ⁠https://www.linkedin.com/in/melanie-s-griffin-esq-93393044/⁠

* Laura DiBella - ⁠https://twitter.com/FollowMeToFL⁠ & ⁠https://www.linkedin.com/in/lauradibella/⁠

🎙 About The Episode

* The Power of Prioritizing Employee Morale

* How to Understand the Needs of the Business

* The Pros and Cons of AI in the Workplace

* Revolutionizing Real Estate AI: Trimming Down Processing Time on 175,000+ Applications

* Economic Growth: Striking a balance between business friendliness and effective leadership

* Promoting Economic Growth with the 3Ps

💎 Diamond Sponsor: SentinelOne

SentinelOne redefines cybersecurity by pushing the boundaries of autonomous technology —with its singularity XDR platform— SentinelOne is the leader in endpoint protection and beyond. Simply put, they stop the bad guys.

To learn more about SentinelOne, check out ⁠⁠https://www.sentinelone.com/⁠⁠

🤝 And a big thank you to our brand partners who keep this podcast free to the listener:

⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.

If you would like to take a meeting with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

🔗 Connect with TechTables

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> 🔗 Connect with Melanie & Laura:

* Melanie Griffin - ⁠https://twitter.com/melaniesgriffin⁠ & ⁠https://www.linkedin.com/in/melanie-s-griffin-esq-93393044/⁠

* Laura DiBella - ⁠https://twitter.com/FollowMeToFL⁠ & ⁠https://www.linkedin.com/in/lauradibella/⁠

🎙 About The Episode

* The Power of Prioritizing Employee Morale

* How to Understand the Needs of the Business

* The Pros and Cons of AI in the Workplace

* Revolutionizing Real Estate AI: Trimming Down Processing Time on 175,000+ Applications

* Economic Growth: Striking a balance between business friendliness and effective leadership

* Promoting Economic Growth with the 3Ps

💎 Diamond Sponsor: SentinelOne

SentinelOne redefines cybersecurity by pushing the boundaries of autonomous technology —with its singularity XDR platform— SentinelOne is the leader in endpoint protection and beyond. Simply put, they stop the bad guys.

To learn more about SentinelOne, check out ⁠⁠https://www.sentinelone.com/⁠⁠

🤝 And a big thank you to our brand partners who keep this podcast free to the listener:

⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.

If you would like to take a meeting with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

🔗 Connect with TechTables

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Mon, 03 Jul 2023 05:59:00 -0700 Joe Toste Joe Toste 1842 🔗 Connect with Melanie & Laura:

* Melanie Griffin - ⁠https://twitter.com/melaniesgriffin⁠ & ⁠https://www.linkedin.com/in/melanie-s-griffin-esq-93393044/⁠

* Laura DiBella - ⁠https://twitter.com/FollowMeToFL⁠ & ⁠https://www.linkedin.com/in/lauradibella/⁠

🎙 About The Episode

* The Power of Prioritizing Employee Morale

* How to Understand the Needs of the Business

* The Pros and Cons of AI in the Workplace

* Revolutionizing Real Estate AI: Trimming Down Processing Time on 175,000+ Applications

* Economic Growth: Striking a balance between business friendliness and effective leadership

* Promoting Economic Growth with the 3Ps

💎 Diamond Sponsor: SentinelOne

SentinelOne redefines cybersecurity by pushing the boundaries of autonomous technology —with its singularity XDR platform— SentinelOne is the leader in endpoint protection and beyond. Simply put, they stop the bad guys.

To learn more about SentinelOne, check out ⁠⁠https://www.sentinelone.com/⁠⁠

🤝 And a big thank you to our brand partners who keep this podcast free to the listener:

⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.

If you would like to take a meeting with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

🔗 Connect with TechTables

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.140 Lessons Learned in Innovation and Excellence from FL[DS] [Orlando Live Podcast Tour] 1 1 Ep.140 Lessons Learned in Innovation and Excellence from FL[DS] [Orlando Live Podcast Tour] full substack:post:135913761 https://share.transistor.fm/s/d7b5472a 🎙 About the Episode

In this episode from the Orlando Live Podcast Tour with Jamie Grant, CIO, State of Florida, and Jeremy Rodgers, CISO, State of Florida from Florida Digital Services, discuss the challenges of applying private sector practices in government and the importance of understanding government culture and motivation.

They emphasize the need to create a culture that encourages innovation and excellence and to invest in and value talented individuals who make products happen.

The podcast also covers the importance of setting high standards and knowing what success looks like. Overall, the conversation provides insights into the challenges and opportunities of working in government and the importance of creating a culture focused on innovation and excellence. 

Diamond Sponsor: SentinelOne

SentinelOne redefines cybersecurity by pushing the boundaries of autonomous technology —with its singularity XDR platform— SentinelOne is the leader in endpoint protection and beyond. Simply put, they stop the bad guys.

To learn more about SentinelOne, check out ⁠⁠https://www.sentinelone.com/⁠⁠

🤝 And a big thank you to our brand partners who keep this podcast free to the listener:

⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables 

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> 🎙 About the Episode

In this episode from the Orlando Live Podcast Tour with Jamie Grant, CIO, State of Florida, and Jeremy Rodgers, CISO, State of Florida from Florida Digital Services, discuss the challenges of applying private sector practices in government and the importance of understanding government culture and motivation.

They emphasize the need to create a culture that encourages innovation and excellence and to invest in and value talented individuals who make products happen.

The podcast also covers the importance of setting high standards and knowing what success looks like. Overall, the conversation provides insights into the challenges and opportunities of working in government and the importance of creating a culture focused on innovation and excellence. 

Diamond Sponsor: SentinelOne

SentinelOne redefines cybersecurity by pushing the boundaries of autonomous technology —with its singularity XDR platform— SentinelOne is the leader in endpoint protection and beyond. Simply put, they stop the bad guys.

To learn more about SentinelOne, check out ⁠⁠https://www.sentinelone.com/⁠⁠

🤝 And a big thank you to our brand partners who keep this podcast free to the listener:

⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables 

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Thu, 29 Jun 2023 05:57:00 -0700 Joe Toste Joe Toste 4431 🎙 About the Episode

In this episode from the Orlando Live Podcast Tour with Jamie Grant, CIO, State of Florida, and Jeremy Rodgers, CISO, State of Florida from Florida Digital Services, discuss the challenges of applying private sector practices in government and the importance of understanding government culture and motivation.

They emphasize the need to create a culture that encourages innovation and excellence and to invest in and value talented individuals who make products happen.

The podcast also covers the importance of setting high standards and knowing what success looks like. Overall, the conversation provides insights into the challenges and opportunities of working in government and the importance of creating a culture focused on innovation and excellence. 

Diamond Sponsor: SentinelOne

SentinelOne redefines cybersecurity by pushing the boundaries of autonomous technology —with its singularity XDR platform— SentinelOne is the leader in endpoint protection and beyond. Simply put, they stop the bad guys.

To learn more about SentinelOne, check out ⁠⁠https://www.sentinelone.com/⁠⁠

🤝 And a big thank you to our brand partners who keep this podcast free to the listener:

⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables 

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.137 Modernizing California's 911 System & Building High-Performance Teams with Michelle Geddes, CIO of the San Francisco Dept. of Emergency Management 1 1 Ep.137 Modernizing California's 911 System & Building High-Performance Teams with Michelle Geddes, CIO of the San Francisco Dept. of Emergency Management full c72bac23-1c18-4451-a0a8-1211395bb906 https://share.transistor.fm/s/85c0b76e
📬 Subscribe to the newsletter

In today’s The Public Sector Show by TechTables, Ep.137 Modernizing California's 911 System & Building High-Performance Teams, Michelle (Malik) Geddes, CIO of the SF Dept. of Emergency Management, and I discuss:

• Michelle Geddes' expertise in building high-performing teams

• The California plan to move the 911 system to the cloud

• Challenges in modernizing and moving the 911 system to the cloud

• The importance of strong vendor partnerships in maintaining critical systems

•Verizon's role in providing support during emergency incidents

•Benefits of establishing good relationships with vendors

•The need to move backup systems to the cloud

•The importance of reliable communication during emergency incidents

•The upcoming Women in Technology forum for government employees in San Francisco

⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]>
📬 Subscribe to the newsletter

In today’s The Public Sector Show by TechTables, Ep.137 Modernizing California's 911 System & Building High-Performance Teams, Michelle (Malik) Geddes, CIO of the SF Dept. of Emergency Management, and I discuss:

• Michelle Geddes' expertise in building high-performing teams

• The California plan to move the 911 system to the cloud

• Challenges in modernizing and moving the 911 system to the cloud

• The importance of strong vendor partnerships in maintaining critical systems

•Verizon's role in providing support during emergency incidents

•Benefits of establishing good relationships with vendors

•The need to move backup systems to the cloud

•The importance of reliable communication during emergency incidents

•The upcoming Women in Technology forum for government employees in San Francisco

⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Fri, 23 Jun 2023 06:49:00 -0700 Joe Toste Joe Toste 1734
📬 Subscribe to the newsletter

In today’s The Public Sector Show by TechTables, Ep.137 Modernizing California's 911 System & Building High-Performance Teams, Michelle (Malik) Geddes, CIO of the SF Dept. of Emergency Management, and I discuss:

• Michelle Geddes' expertise in building high-performing teams

• The California plan to move the 911 system to the cloud

• Challenges in modernizing and moving the 911 system to the cloud

• The importance of strong vendor partnerships in maintaining critical systems

•Verizon's role in providing support during emergency incidents

•Benefits of establishing good relationships with vendors

•The need to move backup systems to the cloud

•The importance of reliable communication during emergency incidents

•The upcoming Women in Technology forum for government employees in San Francisco

⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.139 Boosting Cybersecurity in North Carolina: A Cyber Pathways Approach [Raleigh Live Podcast Tour] 1 1 Ep.139 Boosting Cybersecurity in North Carolina: A Cyber Pathways Approach [Raleigh Live Podcast Tour] full substack:post:135913932 https://share.transistor.fm/s/8dbbf37d 🎙 About the Episode

Jim and Rob discuss the need to improve the talent pipeline to boost North Carolina's cybersecurity. They talk about the Cyber Pathways program, which provides internships and apprenticeship opportunities to North Carolinians, including high school students and transitioning military members.

They also emphasize the importance of building relationships and partnerships to achieve success in cybersecurity and the need to bridge the gap between high school and college students to provide a more inclusive program. They discuss the CyberStart America program, which aims to introduce high school students to cybersecurity and increase the number of participants in North Carolina.

They also highlight the importance of sustainability in cybersecurity programs and warn against relying on one-time funding sources. They suggest focusing on long-term, recurring funding to ensure the stability and continuity of cybersecurity efforts.

Overall, this podcast provides valuable insights into the critical role of cybersecurity in our increasingly digital world and the importance of investing in talent and resources to address cyber threats effectively.

Timestamps

* (0:27) - The Cyber Pathways program offers internships and apprenticeship opportunities to North Carolinians, including high school students and transitioning military members.

* (2:02) - Building relationships and partnerships is crucial for achieving success in cybersecurity.

* (4:19) - The program aims to bridge the gap between high school and college students to provide a more inclusive experience.

* (6:07) - It's important to have long-term, recurring funding to ensure the stability and continuity of cybersecurity efforts.

* (7:52) - Sustainability in cybersecurity programs is essential, and relying on one-time funding sources is not recommended.

Diamond Sponsor: SentinelOne

SentinelOne redefines cybersecurity by pushing the boundaries of autonomous technology —with its singularity XDR platform— SentinelOne is the leader in endpoint protection and beyond. Simply put, they stop the bad guys.

To learn more about SentinelOne, check out ⁠https://www.sentinelone.com/⁠

🤝 And a big thank you to our brand partners who keep this podcast free to the listener:

⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.

If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables 

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> 🎙 About the Episode

Jim and Rob discuss the need to improve the talent pipeline to boost North Carolina's cybersecurity. They talk about the Cyber Pathways program, which provides internships and apprenticeship opportunities to North Carolinians, including high school students and transitioning military members.

They also emphasize the importance of building relationships and partnerships to achieve success in cybersecurity and the need to bridge the gap between high school and college students to provide a more inclusive program. They discuss the CyberStart America program, which aims to introduce high school students to cybersecurity and increase the number of participants in North Carolina.

They also highlight the importance of sustainability in cybersecurity programs and warn against relying on one-time funding sources. They suggest focusing on long-term, recurring funding to ensure the stability and continuity of cybersecurity efforts.

Overall, this podcast provides valuable insights into the critical role of cybersecurity in our increasingly digital world and the importance of investing in talent and resources to address cyber threats effectively.

Timestamps

* (0:27) - The Cyber Pathways program offers internships and apprenticeship opportunities to North Carolinians, including high school students and transitioning military members.

* (2:02) - Building relationships and partnerships is crucial for achieving success in cybersecurity.

* (4:19) - The program aims to bridge the gap between high school and college students to provide a more inclusive experience.

* (6:07) - It's important to have long-term, recurring funding to ensure the stability and continuity of cybersecurity efforts.

* (7:52) - Sustainability in cybersecurity programs is essential, and relying on one-time funding sources is not recommended.

Diamond Sponsor: SentinelOne

SentinelOne redefines cybersecurity by pushing the boundaries of autonomous technology —with its singularity XDR platform— SentinelOne is the leader in endpoint protection and beyond. Simply put, they stop the bad guys.

To learn more about SentinelOne, check out ⁠https://www.sentinelone.com/⁠

🤝 And a big thank you to our brand partners who keep this podcast free to the listener:

⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.

If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables 

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 06 Jun 2023 07:20:00 -0700 Joe Toste Joe Toste 2005 🎙 About the Episode

Jim and Rob discuss the need to improve the talent pipeline to boost North Carolina's cybersecurity. They talk about the Cyber Pathways program, which provides internships and apprenticeship opportunities to North Carolinians, including high school students and transitioning military members.

They also emphasize the importance of building relationships and partnerships to achieve success in cybersecurity and the need to bridge the gap between high school and college students to provide a more inclusive program. They discuss the CyberStart America program, which aims to introduce high school students to cybersecurity and increase the number of participants in North Carolina.

They also highlight the importance of sustainability in cybersecurity programs and warn against relying on one-time funding sources. They suggest focusing on long-term, recurring funding to ensure the stability and continuity of cybersecurity efforts.

Overall, this podcast provides valuable insights into the critical role of cybersecurity in our increasingly digital world and the importance of investing in talent and resources to address cyber threats effectively.

Timestamps

* (0:27) - The Cyber Pathways program offers internships and apprenticeship opportunities to North Carolinians, including high school students and transitioning military members.

* (2:02) - Building relationships and partnerships is crucial for achieving success in cybersecurity.

* (4:19) - The program aims to bridge the gap between high school and college students to provide a more inclusive experience.

* (6:07) - It's important to have long-term, recurring funding to ensure the stability and continuity of cybersecurity efforts.

* (7:52) - Sustainability in cybersecurity programs is essential, and relying on one-time funding sources is not recommended.

Diamond Sponsor: SentinelOne

SentinelOne redefines cybersecurity by pushing the boundaries of autonomous technology —with its singularity XDR platform— SentinelOne is the leader in endpoint protection and beyond. Simply put, they stop the bad guys.

To learn more about SentinelOne, check out ⁠https://www.sentinelone.com/⁠

🤝 And a big thank you to our brand partners who keep this podcast free to the listener:

⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.

If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables 

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.138 Breaking Burnout in the Public Sector (3 Insights to Not Miss!) with Jim Weaver, Secretary for Information Technology / State CIO at the State of North Carolina & Mandy Crawford, CIO, State of Texas 1 1 Ep.138 Breaking Burnout in the Public Sector (3 Insights to Not Miss!) with Jim Weaver, Secretary for Information Technology / State CIO at the State of North Carolina & Mandy Crawford, CIO, State of Texas full 7dc5313d-e977-4d6d-90fd-bf205a85a141 https://share.transistor.fm/s/1c14cf94 Featuring Jim Weaver, Secretary for Information Technology / State CIO at the State of North Carolina & Mandy Crawford, CIO, State of Texas

In this episode, we explore how Jim's military background shapes his leadership in the IT sector, the pursuit of diversity in the workforce, and innovative strategies to tackle digital transformation, connectivity, and cybersecurity in their respective states.

Timestamps

00:00 Leaders & managers must prioritize self-care. Social interaction is crucial for mental well-being.

06:37 Encourage breaks, limit meetings, and set boundaries.

12:57 Emphasizes diversity, teamwork, and cyber security importance.

13:43 Military and state government collaboration benefits all.

18:13 Opportunities for veterans, returnships in the workforce.

20:31 Translating military skills for civilian jobs is important.

24:01 Importance of agency culture in the public sector.

28:57 911 operators face challenges and need better support.

30:10 Interacting, listening, and making a real impact.

36:05 Improving government interaction and connectivity in North Carolina.

37:25 Colleague explores self-sovereign identity and privacy.

40:27 Challenges in transitioning to public cloud services.

Powered by: SentinelOne


SentinelOne redefines cybersecurity by pushing the boundaries of autonomous technology —with its singularity XDR platform— SentinelOne is the leader in endpoint protection and beyond. Simply put, they stop the bad guys.


To learn more about SentinelOne, check out ⁠https://www.sentinelone.com/⁠


⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables 


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Featuring Jim Weaver, Secretary for Information Technology / State CIO at the State of North Carolina & Mandy Crawford, CIO, State of Texas

In this episode, we explore how Jim's military background shapes his leadership in the IT sector, the pursuit of diversity in the workforce, and innovative strategies to tackle digital transformation, connectivity, and cybersecurity in their respective states.

Timestamps

00:00 Leaders & managers must prioritize self-care. Social interaction is crucial for mental well-being.

06:37 Encourage breaks, limit meetings, and set boundaries.

12:57 Emphasizes diversity, teamwork, and cyber security importance.

13:43 Military and state government collaboration benefits all.

18:13 Opportunities for veterans, returnships in the workforce.

20:31 Translating military skills for civilian jobs is important.

24:01 Importance of agency culture in the public sector.

28:57 911 operators face challenges and need better support.

30:10 Interacting, listening, and making a real impact.

36:05 Improving government interaction and connectivity in North Carolina.

37:25 Colleague explores self-sovereign identity and privacy.

40:27 Challenges in transitioning to public cloud services.

Powered by: SentinelOne


SentinelOne redefines cybersecurity by pushing the boundaries of autonomous technology —with its singularity XDR platform— SentinelOne is the leader in endpoint protection and beyond. Simply put, they stop the bad guys.


To learn more about SentinelOne, check out ⁠https://www.sentinelone.com/⁠


⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables 


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Sun, 04 Jun 2023 09:10:00 -0700 Joe Toste Joe Toste 2571 Featuring Jim Weaver, Secretary for Information Technology / State CIO at the State of North Carolina & Mandy Crawford, CIO, State of Texas

In this episode, we explore how Jim's military background shapes his leadership in the IT sector, the pursuit of diversity in the workforce, and innovative strategies to tackle digital transformation, connectivity, and cybersecurity in their respective states.

Timestamps

00:00 Leaders & managers must prioritize self-care. Social interaction is crucial for mental well-being.

06:37 Encourage breaks, limit meetings, and set boundaries.

12:57 Emphasizes diversity, teamwork, and cyber security importance.

13:43 Military and state government collaboration benefits all.

18:13 Opportunities for veterans, returnships in the workforce.

20:31 Translating military skills for civilian jobs is important.

24:01 Importance of agency culture in the public sector.

28:57 911 operators face challenges and need better support.

30:10 Interacting, listening, and making a real impact.

36:05 Improving government interaction and connectivity in North Carolina.

37:25 Colleague explores self-sovereign identity and privacy.

40:27 Challenges in transitioning to public cloud services.

Powered by: SentinelOne


SentinelOne redefines cybersecurity by pushing the boundaries of autonomous technology —with its singularity XDR platform— SentinelOne is the leader in endpoint protection and beyond. Simply put, they stop the bad guys.


To learn more about SentinelOne, check out ⁠https://www.sentinelone.com/⁠


⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables 


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.137 The Power of RPA (and Why We Shouldn't Fear Automation in Government) with Jim Walker, Advisory Board Member & fmr. VP, Public Sector at Roboyo 1 1 Ep.137 The Power of RPA (and Why We Shouldn't Fear Automation in Government) with Jim Walker, Advisory Board Member & fmr. VP, Public Sector at Roboyo full c6baa56c-ff1e-11ed-9505-179894643428 https://share.transistor.fm/s/efe5acc8 Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.
In the Public Sector Show by TechTables, Jim Walker, Advisory Board Member & fmr. VP, Public Sector at Roboyo discusses the benefits of Robotic Process Automation (RPA) in the public sector. Examples include Ohio's use of a bot to streamline the process of adding newborns to Medicaid, New York's use of RPA to handle a surge in unemployment claims during the pandemic, and Georgia's use of RPA to automate the renewal process for food stamp recipients. Jim emphasizes the importance of humanizing bots and personalizing them to make them more valuable to employees. He encourages government agencies to embrace automation to serve citizens better - Make America Great by Building Back Better with intelligent automation.
Get new episodes directly in your inbox - We send updates every week and bonus content over the weekend. Join the newsletter and show —> https://www.techtables.com/
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)
Follow us:
LinkedIn TechTables https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.
In the Public Sector Show by TechTables, Jim Walker, Advisory Board Member & fmr. VP, Public Sector at Roboyo discusses the benefits of Robotic Process Automation (RPA) in the public sector. Examples include Ohio's use of a bot to streamline the process of adding newborns to Medicaid, New York's use of RPA to handle a surge in unemployment claims during the pandemic, and Georgia's use of RPA to automate the renewal process for food stamp recipients. Jim emphasizes the importance of humanizing bots and personalizing them to make them more valuable to employees. He encourages government agencies to embrace automation to serve citizens better - Make America Great by Building Back Better with intelligent automation.
Get new episodes directly in your inbox - We send updates every week and bonus content over the weekend. Join the newsletter and show —> https://www.techtables.com/
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)
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This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 30 May 2023 16:02:58 -0700 Joe Toste Joe Toste 2469 Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.
In the Public Sector Show by TechTables, Jim Walker, Advisory Board Member & fmr. VP, Public Sector at Roboyo discusses the benefits of Robotic Process Automation (RPA) in the public sector. Examples include Ohio's use of a bot to streamline the process of adding newborns to Medicaid, New York's use of RPA to handle a surge in unemployment claims during the pandemic, and Georgia's use of RPA to automate the renewal process for food stamp recipients. Jim emphasizes the importance of humanizing bots and personalizing them to make them more valuable to employees. He encourages government agencies to embrace automation to serve citizens better - Make America Great by Building Back Better with intelligent automation.
Get new episodes directly in your inbox - We send updates every week and bonus content over the weekend. Join the newsletter and show —> https://www.techtables.com/
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)
Follow us:
LinkedIn TechTables https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.136 GovTech Trends and Predictions with Brian Chidester, Host of the Government Huddle Podcast 1 1 Ep.136 GovTech Trends and Predictions with Brian Chidester, Host of the Government Huddle Podcast full 1346ca40-ff2a-11ed-8cb5-ff5e8eb44cd6 https://share.transistor.fm/s/a80bf416 Brian Chidester, the Global Public Sector Marketing Executive and host of the Government Huddle Podcast joins Joe Toste on The Public Sector Show by TechTables to discuss the intersection of emerging technologies and the public sector. Through discussions with government executives about strategies and challenges and interviews with Navy SEAL leaders and top gun pilots, Brian provides valuable takeaways for leadership, job approaches, and personal growth. Brian discusses the trend of younger generations moving into leadership roles within government, the benefits of open-mindedness and empathy, and the impact of technology on recruitment and retention. Overall, they explore the potential for emerging technologies to improve outcomes in the public sector and drive positive change. Join the conversation as they delve into the concept of getting 1% better every day, the value of compounding growth, and the importance of habits in achieving success. Connect with Brian on LinkedIn - https://www.linkedin.com/in/abchidester/ https://www.governmenthuddle.com/ Get new episodes directly in your inbox - We send updates every week and bonus content over the weekend. Join the newsletter and show —> https://www.techtables.com/ Listen on: 🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549 🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A) Follow us: LinkedIn TechTables https://www.linkedin.com/company/techtables/ LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/ Twitter https://twitter.com/thejoetoste



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Brian Chidester, the Global Public Sector Marketing Executive and host of the Government Huddle Podcast joins Joe Toste on The Public Sector Show by TechTables to discuss the intersection of emerging technologies and the public sector. Through discussions with government executives about strategies and challenges and interviews with Navy SEAL leaders and top gun pilots, Brian provides valuable takeaways for leadership, job approaches, and personal growth. Brian discusses the trend of younger generations moving into leadership roles within government, the benefits of open-mindedness and empathy, and the impact of technology on recruitment and retention. Overall, they explore the potential for emerging technologies to improve outcomes in the public sector and drive positive change. Join the conversation as they delve into the concept of getting 1% better every day, the value of compounding growth, and the importance of habits in achieving success. Connect with Brian on LinkedIn - https://www.linkedin.com/in/abchidester/ https://www.governmenthuddle.com/ Get new episodes directly in your inbox - We send updates every week and bonus content over the weekend. Join the newsletter and show —> https://www.techtables.com/ Listen on: 🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549 🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A) Follow us: LinkedIn TechTables https://www.linkedin.com/company/techtables/ LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/ Twitter https://twitter.com/thejoetoste



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 30 May 2023 15:43:07 -0700 Joe Toste Joe Toste 2912 Brian Chidester, the Global Public Sector Marketing Executive and host of the Government Huddle Podcast joins Joe Toste on The Public Sector Show by TechTables to discuss the intersection of emerging technologies and the public sector. Through discussions with government executives about strategies and challenges and interviews with Navy SEAL leaders and top gun pilots, Brian provides valuable takeaways for leadership, job approaches, and personal growth. Brian discusses the trend of younger generations moving into leadership roles within government, the benefits of open-mindedness and empathy, and the impact of technology on recruitment and retention. Overall, they explore the potential for emerging technologies to improve outcomes in the public sector and drive positive change. Join the conversation as they delve into the concept of getting 1% better every day, the value of compounding growth, and the importance of habits in achieving success. Connect with Brian on LinkedIn - https://www.linkedin.com/in/abchidester/ https://www.governmenthuddle.com/ Get new episodes directly in your inbox - We send updates every week and bonus content over the weekend. Join the newsletter and show —> https://www.techtables.com/ Listen on: 🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549 🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A) Follow us: LinkedIn TechTables https://www.linkedin.com/company/techtables/ LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/ Twitter https://twitter.com/thejoetoste



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.135 The New Frontline: Defending Critical Infrastructure in the State of Florida with Emilio Salabarria, Deputy Senior Executive Advisor at Cyber Florida at University of South Florida 1 1 Ep.135 The New Frontline: Defending Critical Infrastructure in the State of Florida with Emilio Salabarria, Deputy Senior Executive Advisor at Cyber Florida at University of South Florida full fd0eda00-fc14-11ed-b6c3-1b55bb15e9cf https://share.transistor.fm/s/6e66bebb Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.
In this episode of The Public Sector Show by TechTables, Emilio Salabarria, Deputy Senior Executive Advisor at Cyber Florida, discusses Florida's critical infrastructure risk assessment. Emilio emphasizes the significance of cybersecurity and the challenges associated with engaging both private and public sectors in the assessment process. He shares Cyber Florida's innovative grassroots campaign aimed at fostering participation and collaboration statewide. If you're in Florida, don't miss the opportunity to attend the upcoming CyberWorks tabletop exercise in Hillsborough County on June 9th, where Emilio will provide free lunch. For more information, email esalabarria@cyberflorida.org.
Timestamps:
(00:00) Introduction
(01:00) Critical infrastructure risk assessment mission
(02:30) Importance of building relationships to get participation
(03:45) Grassroots campaign through CyberSecureFlorida.org
(05:00) Establishing a baseline for the state of Florida
(05:53) Need for detailed cyber security help
(08:30) Use of Idaho National Lab's cybersecurity evaluation tool
(11:10) Importance of ransomware readiness assessment
(20:11) Collaboration with Florida Digital Service
(21:30) Success stories of tabletop exercise for small and medium counties
(25:00) CyberWorks Workshop on June 9th, 2023, at 5:30pm
Get new episodes directly in your inbox - We send updates every week, and bonus content over the weekend. Join the newsletter and show —> https://www.techtables.com/
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)
Follow us:
LinkedIn TechTables https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.
In this episode of The Public Sector Show by TechTables, Emilio Salabarria, Deputy Senior Executive Advisor at Cyber Florida, discusses Florida's critical infrastructure risk assessment. Emilio emphasizes the significance of cybersecurity and the challenges associated with engaging both private and public sectors in the assessment process. He shares Cyber Florida's innovative grassroots campaign aimed at fostering participation and collaboration statewide. If you're in Florida, don't miss the opportunity to attend the upcoming CyberWorks tabletop exercise in Hillsborough County on June 9th, where Emilio will provide free lunch. For more information, email esalabarria@cyberflorida.org.
Timestamps:
(00:00) Introduction
(01:00) Critical infrastructure risk assessment mission
(02:30) Importance of building relationships to get participation
(03:45) Grassroots campaign through CyberSecureFlorida.org
(05:00) Establishing a baseline for the state of Florida
(05:53) Need for detailed cyber security help
(08:30) Use of Idaho National Lab's cybersecurity evaluation tool
(11:10) Importance of ransomware readiness assessment
(20:11) Collaboration with Florida Digital Service
(21:30) Success stories of tabletop exercise for small and medium counties
(25:00) CyberWorks Workshop on June 9th, 2023, at 5:30pm
Get new episodes directly in your inbox - We send updates every week, and bonus content over the weekend. Join the newsletter and show —> https://www.techtables.com/
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)
Follow us:
LinkedIn TechTables https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 30 May 2023 13:49:41 -0700 Joe Toste Joe Toste 1956 Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.
In this episode of The Public Sector Show by TechTables, Emilio Salabarria, Deputy Senior Executive Advisor at Cyber Florida, discusses Florida's critical infrastructure risk assessment. Emilio emphasizes the significance of cybersecurity and the challenges associated with engaging both private and public sectors in the assessment process. He shares Cyber Florida's innovative grassroots campaign aimed at fostering participation and collaboration statewide. If you're in Florida, don't miss the opportunity to attend the upcoming CyberWorks tabletop exercise in Hillsborough County on June 9th, where Emilio will provide free lunch. For more information, email esalabarria@cyberflorida.org.
Timestamps:
(00:00) Introduction
(01:00) Critical infrastructure risk assessment mission
(02:30) Importance of building relationships to get participation
(03:45) Grassroots campaign through CyberSecureFlorida.org
(05:00) Establishing a baseline for the state of Florida
(05:53) Need for detailed cyber security help
(08:30) Use of Idaho National Lab's cybersecurity evaluation tool
(11:10) Importance of ransomware readiness assessment
(20:11) Collaboration with Florida Digital Service
(21:30) Success stories of tabletop exercise for small and medium counties
(25:00) CyberWorks Workshop on June 9th, 2023, at 5:30pm
Get new episodes directly in your inbox - We send updates every week, and bonus content over the weekend. Join the newsletter and show —> https://www.techtables.com/
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)
Follow us:
LinkedIn TechTables https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.134 Putting People First: How to Create a Culture of Trust and Transparency with Glenn Hasteadt, IT Director, County of Onslow 1 1 Ep.134 Putting People First: How to Create a Culture of Trust and Transparency with Glenn Hasteadt, IT Director, County of Onslow full 109e50d8-f65b-11ed-be32-9f52742b5b4f https://share.transistor.fm/s/0f30a0c6 Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.
Ready to take your leadership skills to the next level? In today's podcast episode on The Public Sector Show by TechTables, Glenn and Joe share their invaluable experiences and insights on how servant leadership can drive organizational success. By prioritizing the team, supporting their growth, and creating a culture of trust, you can build a team that is invested in the mission and each other.
Glenn stresses the importance of every action matching the commitment shown to the team, with humility and a focus on putting the team first. He also tells us about his upcoming book on effective leadership, which promises to be an invaluable resource for anyone looking to grow their skills.
Joe discusses his experiences coaching high school basketball and the importance of prioritizing the team dynamic over individual egos. But it's not just about sports - he dives into understanding the needs of end-users and customers in public sector services, and why empathy is so crucial for building trust.
This episode is brimming with practical tips and a wealth of knowledge on how to create a culture of trust, respect, and mutual support in any team environment. So tune in and let Glenn and Joe inspire you to become a true servant leader!
Timestamps:
(01:39) Focus on culture
(02:17) Importance of creating a great culture for long-term success
(05:10) Joe reads an excerpt from "The Culture Code" by Daniel Coyle
(13:22) Emotional safety and the importance of team success over individual success
(30:41) Commitment to the team and servant leadership
(40:13) The importance of trust in leadership
(40:59) The importance of empathy in building trust
We send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.
Sign up for Behind the Mic by TechTables https://www.techtables.com/
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)
Follow us:
LinkedIn TechTables https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.
Ready to take your leadership skills to the next level? In today's podcast episode on The Public Sector Show by TechTables, Glenn and Joe share their invaluable experiences and insights on how servant leadership can drive organizational success. By prioritizing the team, supporting their growth, and creating a culture of trust, you can build a team that is invested in the mission and each other.
Glenn stresses the importance of every action matching the commitment shown to the team, with humility and a focus on putting the team first. He also tells us about his upcoming book on effective leadership, which promises to be an invaluable resource for anyone looking to grow their skills.
Joe discusses his experiences coaching high school basketball and the importance of prioritizing the team dynamic over individual egos. But it's not just about sports - he dives into understanding the needs of end-users and customers in public sector services, and why empathy is so crucial for building trust.
This episode is brimming with practical tips and a wealth of knowledge on how to create a culture of trust, respect, and mutual support in any team environment. So tune in and let Glenn and Joe inspire you to become a true servant leader!
Timestamps:
(01:39) Focus on culture
(02:17) Importance of creating a great culture for long-term success
(05:10) Joe reads an excerpt from "The Culture Code" by Daniel Coyle
(13:22) Emotional safety and the importance of team success over individual success
(30:41) Commitment to the team and servant leadership
(40:13) The importance of trust in leadership
(40:59) The importance of empathy in building trust
We send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.
Sign up for Behind the Mic by TechTables https://www.techtables.com/
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)
Follow us:
LinkedIn TechTables https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 23 May 2023 09:55:00 -0700 Joe Toste Joe Toste 2662 Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.
Ready to take your leadership skills to the next level? In today's podcast episode on The Public Sector Show by TechTables, Glenn and Joe share their invaluable experiences and insights on how servant leadership can drive organizational success. By prioritizing the team, supporting their growth, and creating a culture of trust, you can build a team that is invested in the mission and each other.
Glenn stresses the importance of every action matching the commitment shown to the team, with humility and a focus on putting the team first. He also tells us about his upcoming book on effective leadership, which promises to be an invaluable resource for anyone looking to grow their skills.
Joe discusses his experiences coaching high school basketball and the importance of prioritizing the team dynamic over individual egos. But it's not just about sports - he dives into understanding the needs of end-users and customers in public sector services, and why empathy is so crucial for building trust.
This episode is brimming with practical tips and a wealth of knowledge on how to create a culture of trust, respect, and mutual support in any team environment. So tune in and let Glenn and Joe inspire you to become a true servant leader!
Timestamps:
(01:39) Focus on culture
(02:17) Importance of creating a great culture for long-term success
(05:10) Joe reads an excerpt from "The Culture Code" by Daniel Coyle
(13:22) Emotional safety and the importance of team success over individual success
(30:41) Commitment to the team and servant leadership
(40:13) The importance of trust in leadership
(40:59) The importance of empathy in building trust
We send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.
Sign up for Behind the Mic by TechTables https://www.techtables.com/
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)
Follow us:
LinkedIn TechTables https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No #133: Reimagining HigherEd Through Data and Technology 133 133 #133: Reimagining HigherEd Through Data and Technology full d94fddee-f4e4-11ed-b21e-cfa3353e98ba https://share.transistor.fm/s/ec301f24 FEATURING:

Phil Komarny, Chief Innovation Officer, Maryville University of Saint Louis

IN THIS EPISODE, YOU'LL LEARN:

How Maryville is transforming education by treating personal data as a driver for lifelong learning relationships

The innovation behind Maryville Works' subscription-based workforce development model

How breaking traditional course content into modular components can make education more personalized and cost-effective

Why eliminating "20th-century processes" and transforming IT into "collective technology" is reshaping higher education

The impact of courageous leadership in driving institutional change, as shown through Maryville's organizational transformation

📹 A behind-the-scenes

look at the 2024 EDUCAUSE + Carahsoft Live Podcast Tour promo video

👉 Click here to see the promo video!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> FEATURING:

Phil Komarny, Chief Innovation Officer, Maryville University of Saint Louis

IN THIS EPISODE, YOU'LL LEARN:

How Maryville is transforming education by treating personal data as a driver for lifelong learning relationships

The innovation behind Maryville Works' subscription-based workforce development model

How breaking traditional course content into modular components can make education more personalized and cost-effective

Why eliminating "20th-century processes" and transforming IT into "collective technology" is reshaping higher education

The impact of courageous leadership in driving institutional change, as shown through Maryville's organizational transformation

📹 A behind-the-scenes

look at the 2024 EDUCAUSE + Carahsoft Live Podcast Tour promo video

👉 Click here to see the promo video!



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Wed, 17 May 2023 13:38:51 -0700 Joe Toste Joe Toste 1869 We talk about redefining higher education through personalization and data and how Maryville is using collective technology to create a more engaging digital experience for its learners. We talk about redefining higher education through personalization and data and how Maryville is using collective technology to create a more engaging digital experience for its learners. No Ep.132 The Future of Public Cloud Security: Emerging Technologies and Trends at Secure Miami 132 132 Ep.132 The Future of Public Cloud Security: Emerging Technologies and Trends at Secure Miami full ebbc2f1a-f038-11ed-8888-efa1fe2f3947 https://share.transistor.fm/s/2d506211 Episode Summary

In this Secure Miami panel at Florida International University, Helvetiella Longoria (CISO, FIU), Andrew Phillips (Senior Director of Engineering, Sharefile), Michelle Jackman (Cloud Security Leader, Palo Alto Networks), and Julie O'Brien (CMO, Dazz) break down why securing a multi-cloud environment comes down to visibility, people, and the remediation gap that automation hasn't caught up to yet.

Featuring

Helvetiella Longoria is Chief Information Security Officer at Florida International University — 20+ years in security, all at FIU, where she’s watched higher ed security evolve from perimeter-based models to multi-cloud identity crises.

Andrew Phillips is Senior Director of Engineering at Sharefile (Cloud Software Group) — led cloud engineering and security architecture at Deutsche Bank for their GCP environment before moving to the SaaS side.

Michelle Jackman is Cloud Security Leader at Palo Alto Networks, leading Prisma Cloud Solution Architects for the entire East Coast — previously one of only three Advanced Security Azure Principal Architects globally at Microsoft.

Julie O’Brien is Chief Marketing Officer at Dazz — prior stops include Cisco, Nutanix, Box, and AttackIQ, with deep roots in multi-cloud and hyper-converged infrastructure.

Timestamps

(0:00) Intro — live panel from Secure Miami at FIU, hosted with Digital Era Group

(1:55) Helvi Longoria on securing multi-cloud — losing the perimeter and the identity crisis in higher ed

(5:30) Andrew Phillips on multi-cloud engineering — protecting engineers from themselves with guardrails

(6:49) Michelle Jackman on Prisma Cloud — why visibility across your entire cloud estate is the first step

(10:01) AI and ML in cloud security — opportunity and threat, and securing the training sets

(15:41) Andrew Phillips on FinOps as a security signal — a spike in your AWS bill in Australia is your breach alert

(18:00) Julie O’Brien on remediation — why cloud security fixing is broken and what automation can change

(20:24) People, process, technology — FIU’s CISO on building relationships across DevOps, research, and compliance

(27:38) Skills gap and workforce challenges — internships, pipelines, and tapping into diverse talent

(34:01) Audience Q&A — is it a people problem or a technology problem?

Listen now: YouTube x Apple x Spotify

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This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Episode Summary

In this Secure Miami panel at Florida International University, Helvetiella Longoria (CISO, FIU), Andrew Phillips (Senior Director of Engineering, Sharefile), Michelle Jackman (Cloud Security Leader, Palo Alto Networks), and Julie O'Brien (CMO, Dazz) break down why securing a multi-cloud environment comes down to visibility, people, and the remediation gap that automation hasn't caught up to yet.

Featuring

Helvetiella Longoria is Chief Information Security Officer at Florida International University — 20+ years in security, all at FIU, where she’s watched higher ed security evolve from perimeter-based models to multi-cloud identity crises.

Andrew Phillips is Senior Director of Engineering at Sharefile (Cloud Software Group) — led cloud engineering and security architecture at Deutsche Bank for their GCP environment before moving to the SaaS side.

Michelle Jackman is Cloud Security Leader at Palo Alto Networks, leading Prisma Cloud Solution Architects for the entire East Coast — previously one of only three Advanced Security Azure Principal Architects globally at Microsoft.

Julie O’Brien is Chief Marketing Officer at Dazz — prior stops include Cisco, Nutanix, Box, and AttackIQ, with deep roots in multi-cloud and hyper-converged infrastructure.

Timestamps

(0:00) Intro — live panel from Secure Miami at FIU, hosted with Digital Era Group

(1:55) Helvi Longoria on securing multi-cloud — losing the perimeter and the identity crisis in higher ed

(5:30) Andrew Phillips on multi-cloud engineering — protecting engineers from themselves with guardrails

(6:49) Michelle Jackman on Prisma Cloud — why visibility across your entire cloud estate is the first step

(10:01) AI and ML in cloud security — opportunity and threat, and securing the training sets

(15:41) Andrew Phillips on FinOps as a security signal — a spike in your AWS bill in Australia is your breach alert

(18:00) Julie O’Brien on remediation — why cloud security fixing is broken and what automation can change

(20:24) People, process, technology — FIU’s CISO on building relationships across DevOps, research, and compliance

(27:38) Skills gap and workforce challenges — internships, pipelines, and tapping into diverse talent

(34:01) Audience Q&A — is it a people problem or a technology problem?

Listen now: YouTube x Apple x Spotify

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This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Fri, 12 May 2023 05:15:00 -0700 Joe Toste Joe Toste 2189 We hear from Joe Toste's panel discussion on The Future of Public Cloud Security: Emerging Technologies and Trends at Secure Miami. We hear from Joe Toste's panel discussion on The Future of Public Cloud Security: Emerging Technologies and Trends at Secure Miami. No Innovating Through Curiosity with Renee Wynn, fmr. CIO, NASA 1 1 Innovating Through Curiosity with Renee Wynn, fmr. CIO, NASA full publicsectorshow.podbean.com/b2a08fb3-95fc-3a68-9b2f-9f180be5d33d https://share.transistor.fm/s/fc0b6a55 Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.
Today on The Public Sector Show by TechTables, we talk about lessons from NASA and EPA on curiosity, mentorship, cybersecurity, breaking barriers, and more with Renee Wynn, fmr. CIO, NASA.
Connect with Renee: https://www.linkedin.com/in/renee-wynn-8935a24/
Timestamps:
(00:00) Intro
(02:41) EPA and the Simpsons
(06:36) Entrepreneurial Financial Lessons
(13:48) Keeping a Childlike Curiosity
(19:48) Cybersecurity from Earth and Space
(27:15) Legacy IT: The Good & Bad
(31:26) The CIO Iterative Process
(36:19) How to Find & Maintain Team Cadence
(40:43) How to Pivot from Missed Opportunity
(50:41) Outro
We send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.
Sign up for Behind the Mic by TechTables https://www.techtables.com/
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)
Follow us:
LinkedIn TechTables https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.
Today on The Public Sector Show by TechTables, we talk about lessons from NASA and EPA on curiosity, mentorship, cybersecurity, breaking barriers, and more with Renee Wynn, fmr. CIO, NASA.
Connect with Renee: https://www.linkedin.com/in/renee-wynn-8935a24/
Timestamps:
(00:00) Intro
(02:41) EPA and the Simpsons
(06:36) Entrepreneurial Financial Lessons
(13:48) Keeping a Childlike Curiosity
(19:48) Cybersecurity from Earth and Space
(27:15) Legacy IT: The Good & Bad
(31:26) The CIO Iterative Process
(36:19) How to Find & Maintain Team Cadence
(40:43) How to Pivot from Missed Opportunity
(50:41) Outro
We send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.
Sign up for Behind the Mic by TechTables https://www.techtables.com/
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)
Follow us:
LinkedIn TechTables https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Wed, 03 May 2023 11:51:00 -0700 Joe Toste Joe Toste 3144 We talk about lessons from NASA and EPA on curiosity, mentorship, cybersecurity, breaking barriers, and more with Renee Wynn, fmr. CIO, NASA. We talk about lessons from NASA and EPA on curiosity, mentorship, cybersecurity, breaking barriers, and more with Renee Wynn, fmr. CIO, NASA. No Helping Communities Thrive with Rob Lloyd, Dep City Manager and Khaled Tawfik, CIO, City of San Jose 1 1 Helping Communities Thrive with Rob Lloyd, Dep City Manager and Khaled Tawfik, CIO, City of San Jose full publicsectorshow.podbean.com/889be534-cc2b-3a08-8787-88ff0fccd0ee https://share.transistor.fm/s/9fd2ac30 Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.
Today on The Public Sector Show by TechTables we talk about making space for others to succeed, what separates good from great CIOs, using empathy to build a Smart City, and more with Rob Lloyd, Deputy City Manager, and Khaled Tawfik, CIO, City of San José.
Connect with Rob: https://www.linkedin.com/in/roblloyd/
Connect with Khaled: https://www.linkedin.com/in/iktawfik/
Timestamps
00:00 Intro
06:04 The Best Boba in San Jose
08:34 How to Hire Your Replacement
11:25 Making Space for Success
13:05 What Separates Good from Great CIOs
17:04 Jumping into the Role of CIO
18:55 Building a Smart City, Empathy-First
20:31 Broadband and Digital Empowerment
22:12 San Jose's Start-Up Mentality
27:33 Top Takeaways from CIOs
37:08 Outro
We send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.
Sign up for Behind the Mic by TechTables https://www.techtables.com/
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)
Follow us:
LinkedIn TechTables https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.
Today on The Public Sector Show by TechTables we talk about making space for others to succeed, what separates good from great CIOs, using empathy to build a Smart City, and more with Rob Lloyd, Deputy City Manager, and Khaled Tawfik, CIO, City of San José.
Connect with Rob: https://www.linkedin.com/in/roblloyd/
Connect with Khaled: https://www.linkedin.com/in/iktawfik/
Timestamps
00:00 Intro
06:04 The Best Boba in San Jose
08:34 How to Hire Your Replacement
11:25 Making Space for Success
13:05 What Separates Good from Great CIOs
17:04 Jumping into the Role of CIO
18:55 Building a Smart City, Empathy-First
20:31 Broadband and Digital Empowerment
22:12 San Jose's Start-Up Mentality
27:33 Top Takeaways from CIOs
37:08 Outro
We send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.
Sign up for Behind the Mic by TechTables https://www.techtables.com/
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)
Follow us:
LinkedIn TechTables https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Thu, 27 Apr 2023 11:09:00 -0700 Joe Toste Joe Toste 2302 We talk about making space for others to succeed, what separates good from great CIOs, using empathy to build a Smart City, and more with Rob Lloyd, Deputy City Manager, and Khaled Tawfik, CIO, City of San José. We talk about making space for others to succeed, what separates good from great CIOs, using empathy to build a Smart City, and more with Rob Lloyd, Deputy City Manager, and Khaled Tawfik, CIO, City of San José. No From DOD to Local Government with Jorge Cardenas, CIO, City of Brownsville 1 1 From DOD to Local Government with Jorge Cardenas, CIO, City of Brownsville full publicsectorshow.podbean.com/9b282d85-2dac-3b80-994b-51c4f0097e62 https://share.transistor.fm/s/9a0c3523 Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.
On this episode of The Public Sector Show by TechTables, we talk about transitioning from the DOD into local government service, Brownsville's 5-year plan, infrastructure wins, and more with Jorge Cardenas, CIO, the City of Brownsville.
Connect with Jorge: https://www.linkedin.com/in/jorge-cardenas-it-vp-director/
Timestamps
00:00 Intro
01:30 From DOD to Brownsville CIO
04:12 Brownsville 5-year Plan
08:36 The $100MM Broadband Project
11:52 Next Initiatives
13:10 How to Get City-Wide Buy-In
15:05 Cybersecurity and Network Security Plans
16:37 Lessons from DOD
18:48 The Complexities of Dealing with Hard Problems
22:33 Jorge's Favorite Books
25:02 Outro
We send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.
Sign up for Behind the Mic by TechTables https://www.techtables.com/
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)
Follow us:
LinkedIn TechTables https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.
On this episode of The Public Sector Show by TechTables, we talk about transitioning from the DOD into local government service, Brownsville's 5-year plan, infrastructure wins, and more with Jorge Cardenas, CIO, the City of Brownsville.
Connect with Jorge: https://www.linkedin.com/in/jorge-cardenas-it-vp-director/
Timestamps
00:00 Intro
01:30 From DOD to Brownsville CIO
04:12 Brownsville 5-year Plan
08:36 The $100MM Broadband Project
11:52 Next Initiatives
13:10 How to Get City-Wide Buy-In
15:05 Cybersecurity and Network Security Plans
16:37 Lessons from DOD
18:48 The Complexities of Dealing with Hard Problems
22:33 Jorge's Favorite Books
25:02 Outro
We send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.
Sign up for Behind the Mic by TechTables https://www.techtables.com/
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)
Follow us:
LinkedIn TechTables https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Wed, 26 Apr 2023 10:29:00 -0700 Joe Toste Joe Toste 1579 We talk about transitioning from the DOD into local government service, Brownsville's 5-year plan, infrastructure wins, and more with Jorge Cardenas, CIO, the City of Brownsville. We talk about transitioning from the DOD into local government service, Brownsville's 5-year plan, infrastructure wins, and more with Jorge Cardenas, CIO, the City of Brownsville. No Arizona’s Digital Driver’s License & Experience with J.R. Sloan, CIO for the State of Arizona 1 1 Arizona’s Digital Driver’s License & Experience with J.R. Sloan, CIO for the State of Arizona full publicsectorshow.podbean.com/c2a64230-f855-388f-81f7-93ac6dad65f8 https://share.transistor.fm/s/a51609da Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.
On today's episode of the Public Sector Show by TechTables, we talk about the differences between a Digital Driver's License & Mobile ID, the rollout process in Arizona, separating fact from fiction around digital privacy, and more with J.R. Sloan, CIO for the State of Arizona.
A big shoutout to Mandy Crawford, CIO, State of Texas, for requesting this podcast with J.R.!
Connect with J.R.: https://www.linkedin.com/in/j-r-sloan/
Time Stamps
00:00 Intro
01:52 Digital Driver's License & Mobile ID defined
07:54 Arizona's Digital rollout process
09:54 Use cases
14:06 How Arizona is growing the digital experience
16:19 How Arizona is protecting privacy
21:18: Q&A: Does Arizona charge residents for a Digital Driver's License?
23:23 Police use cases
26:13 Separating fact from fiction around digital privacy
33:31 The testing process
37:46 J.R.'s shoutout to the Arizona DOT
38:38 Closing thoughts on identity
40:55 Outro
We send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.
Sign up for Behind the Mic by TechTables https://www.techtables.com/
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)
Follow us:
LinkedIn TechTables https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.
On today's episode of the Public Sector Show by TechTables, we talk about the differences between a Digital Driver's License & Mobile ID, the rollout process in Arizona, separating fact from fiction around digital privacy, and more with J.R. Sloan, CIO for the State of Arizona.
A big shoutout to Mandy Crawford, CIO, State of Texas, for requesting this podcast with J.R.!
Connect with J.R.: https://www.linkedin.com/in/j-r-sloan/
Time Stamps
00:00 Intro
01:52 Digital Driver's License & Mobile ID defined
07:54 Arizona's Digital rollout process
09:54 Use cases
14:06 How Arizona is growing the digital experience
16:19 How Arizona is protecting privacy
21:18: Q&A: Does Arizona charge residents for a Digital Driver's License?
23:23 Police use cases
26:13 Separating fact from fiction around digital privacy
33:31 The testing process
37:46 J.R.'s shoutout to the Arizona DOT
38:38 Closing thoughts on identity
40:55 Outro
We send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.
Sign up for Behind the Mic by TechTables https://www.techtables.com/
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)
Follow us:
LinkedIn TechTables https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Thu, 20 Apr 2023 07:49:00 -0700 Joe Toste Joe Toste 2529 We talk about the differences between a Digital Driver's License & Mobile ID, the rollout process in Arizona, separating fact from fiction around digital privacy, and more with J.R. Sloan, CIO for the State of Arizona. We talk about the differences between a Digital Driver's License & Mobile ID, the rollout process in Arizona, separating fact from fiction around digital privacy, and more with J.R. Sloan, CIO for the State of Arizona. No Interview with Gavin Green, Chief Information Security Officer, Florida Office of State Courts Administrator 1 1 Interview with Gavin Green, Chief Information Security Officer, Florida Office of State Courts Administrator full publicsectorshow.podbean.com/42470e1d-963c-3c07-8cda-93e0b8ec3a31 https://share.transistor.fm/s/1665cb42 Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.
Today on The Public Sector Show by TechTables, we catch up on buy-in and empowering your staff, why communication is crucial in cybersecurity, why now is a great time to move over to a career in public sector cybersecurity, and Q&A Mailbag time with Gavin Green, Chief Information Security Officer at Florida Office of State Courts Administrator.
Connect with Gavin: https://www.linkedin.com/in/gavingreen/
Timestamps:
00:00 Intro
01:32 Big Leadership Strategies From Little League Football
04:24 How to Navigate Practice vs Gametime Strategies
06:28 Buy-in and Empowering Your Team
11:53 Why Communication in Cybersecurity is Crucial
14:11 Shifting the Traditional CIO/CISO Hierarchy
16:57 Lessons from Leadership on a Submarine
19:54 From Private to Public Sector
23:13 Mailbag Q&A: What is the biggest challenge your organization is facing this year regarding the workforce?
25:39 Mailbag Q&A: What is your involvement in the planning and disbursement of the CIS security funds for the state of Florida, or the Florida State Administrative courts?
28:37 Mailbag Q&A: What is the most rewarding part of your day?
30:18 Who does Gavin nominate to hear from next on TechTables Public Sector Show?
31:38 Outro
We send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.
Sign up for Behind the Mic by TechTables https://www.techtables.com/
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)
Follow us:
LinkedIn TechTables https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.
Today on The Public Sector Show by TechTables, we catch up on buy-in and empowering your staff, why communication is crucial in cybersecurity, why now is a great time to move over to a career in public sector cybersecurity, and Q&A Mailbag time with Gavin Green, Chief Information Security Officer at Florida Office of State Courts Administrator.
Connect with Gavin: https://www.linkedin.com/in/gavingreen/
Timestamps:
00:00 Intro
01:32 Big Leadership Strategies From Little League Football
04:24 How to Navigate Practice vs Gametime Strategies
06:28 Buy-in and Empowering Your Team
11:53 Why Communication in Cybersecurity is Crucial
14:11 Shifting the Traditional CIO/CISO Hierarchy
16:57 Lessons from Leadership on a Submarine
19:54 From Private to Public Sector
23:13 Mailbag Q&A: What is the biggest challenge your organization is facing this year regarding the workforce?
25:39 Mailbag Q&A: What is your involvement in the planning and disbursement of the CIS security funds for the state of Florida, or the Florida State Administrative courts?
28:37 Mailbag Q&A: What is the most rewarding part of your day?
30:18 Who does Gavin nominate to hear from next on TechTables Public Sector Show?
31:38 Outro
We send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.
Sign up for Behind the Mic by TechTables https://www.techtables.com/
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)
Follow us:
LinkedIn TechTables https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Fri, 14 Apr 2023 08:41:00 -0700 Joe Toste Joe Toste 1972 We catch up on buy-in and empowering your staff, why communication is crucial in cybersecurity, why now is a great time to move over to a career in public sector cybersecurity, and Q&A Mailbag time with Gavin Green, Chief Information Security Officer at Florida Office of State Courts Administrator. We catch up on buy-in and empowering your staff, why communication is crucial in cybersecurity, why now is a great time to move over to a career in public sector cybersecurity, and Q&A Mailbag time with Gavin Green, Chief Information Security Officer No Interview with Michael Gregg, CISO, State of North Dakota 1 1 Interview with Michael Gregg, CISO, State of North Dakota full publicsectorshow.podbean.com/8f4d6fe8-bf71-33d3-b06c-4a3135a675de https://share.transistor.fm/s/2e97c2ac
Connect with Michael: https://www.linkedin.com/in/michaelgregg01/

Timestamps

00:00 Intro

03:52 How to have "Best in Class" vision & mission

05:33 Cybersecurity OKRs and strategies

16:03 Innovation mindset: hard-wired or learned?

20:08 "H3" leadership qualities

23:34 Removing requirements to open possibilities

30:13 Workforce retirement and recruiting

34:51 What book did Michael give out at Cyber Con?

36:22 Outro

Whenever you're ready, here is the one way I can help you:

→ Join the TechTables+ Community Today https://www.techtables.com/membership.

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes at https://www.techtables.com/

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

➔ Subscribe here: https://www.techtables.com/

Follow TechTables:

💻 website ➔ https://www.techtables.com/

🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/

🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/

🐣 Twitter ➔ https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]>
Connect with Michael: https://www.linkedin.com/in/michaelgregg01/

Timestamps

00:00 Intro

03:52 How to have "Best in Class" vision & mission

05:33 Cybersecurity OKRs and strategies

16:03 Innovation mindset: hard-wired or learned?

20:08 "H3" leadership qualities

23:34 Removing requirements to open possibilities

30:13 Workforce retirement and recruiting

34:51 What book did Michael give out at Cyber Con?

36:22 Outro

Whenever you're ready, here is the one way I can help you:

→ Join the TechTables+ Community Today https://www.techtables.com/membership.

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes at https://www.techtables.com/

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

➔ Subscribe here: https://www.techtables.com/

Follow TechTables:

💻 website ➔ https://www.techtables.com/

🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/

🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/

🐣 Twitter ➔ https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 14 Mar 2023 11:43:31 -0700 Joe Toste Joe Toste 2201 In this episode of The Public Sector Show by TechTables we interview Michael Gregg, CISO, State of North Dakota where we talk about cybersecurity OKRs, workforce retirement and hiring strategies, and Michael’s latest books. Connect with Michael: htt... In this episode of The Public Sector Show by TechTables we interview Michael Gregg, CISO, State of North Dakota where we talk about cybersecurity OKRs, workforce retirement and hiring strategies, and Michael’s latest books. Connect with Michael: htt... No Interview with Patsy Boozer, Chief Security Officer at the City of San Antonio 1 1 Interview with Patsy Boozer, Chief Security Officer at the City of San Antonio full publicsectorshow.podbean.com/db5e1640-a831-347b-a1d8-56805f087551 https://share.transistor.fm/s/1be3dd75
Connect with Patsy: https://www.linkedin.com/in/patsy-boozer-cissp-1b506911

Timestamps:

00:00 Intro

01:26 Patsy's Navy & Cybersecurity Background

04:57 The Jump from Private to Public Sector

07:44 Alamo Regional Security Ops Center

09:08 Lessons on Greater Purpose

12:34 Favorite 2-3 Leadership Insights

16:11 Benefits of Private Sector

19:57 Building a Cyber Star Pipeline

24:06 Books You Rely on for Insight?

26:58 Outro

Whenever you're ready, here is the one way I can help you:

→ Join the TechTables+ Community Today https://www.techtables.com/membership.

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes at https://www.techtables.com/

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]>
Connect with Patsy: https://www.linkedin.com/in/patsy-boozer-cissp-1b506911

Timestamps:

00:00 Intro

01:26 Patsy's Navy & Cybersecurity Background

04:57 The Jump from Private to Public Sector

07:44 Alamo Regional Security Ops Center

09:08 Lessons on Greater Purpose

12:34 Favorite 2-3 Leadership Insights

16:11 Benefits of Private Sector

19:57 Building a Cyber Star Pipeline

24:06 Books You Rely on for Insight?

26:58 Outro

Whenever you're ready, here is the one way I can help you:

→ Join the TechTables+ Community Today https://www.techtables.com/membership.

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes at https://www.techtables.com/

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 07 Mar 2023 10:06:42 -0800 Joe Toste Joe Toste 1685 On today's Public Sector Show by TechTables, Joe talks about cybersecurity, making the jump from Private to Public Sector, and top 2-3 leadership insights with Patsy Boozer, CISO at the City of San Antonio. Connect with Patsy: https://www.linkedin.c... On today's Public Sector Show by TechTables, Joe talks about cybersecurity, making the jump from Private to Public Sector, and top 2-3 leadership insights with Patsy Boozer, CISO at the City of San Antonio. Connect with Patsy: https://www.linkedin.c... No Tampa Startup - LinkedIn Live with Jamie Grant, Jordan Raynor, & Tony Desisto 1 1 Tampa Startup - LinkedIn Live with Jamie Grant, Jordan Raynor, & Tony Desisto full publicsectorshow.podbean.com/0a3af8b3-dbfe-3f28-85cf-24aefa34e1c5 https://share.transistor.fm/s/e5074ffd
If you’ve ever asked, "why must we keep doing things the way we've always done in our organization or community?" this LinkedIn Live is for you.

We talked about breaking the legacy mindset and the innovation that can happen when government operates at the speed of startups.

Get used to different.

Whenever you're ready, here is the one way I can help you:

→ Join the TechTables+ Community Today https://www.techtables.com/membership.

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes at https://www.techtables.com/

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]>
If you’ve ever asked, "why must we keep doing things the way we've always done in our organization or community?" this LinkedIn Live is for you.

We talked about breaking the legacy mindset and the innovation that can happen when government operates at the speed of startups.

Get used to different.

Whenever you're ready, here is the one way I can help you:

→ Join the TechTables+ Community Today https://www.techtables.com/membership.

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes at https://www.techtables.com/

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 28 Feb 2023 07:15:54 -0800 Joe Toste Joe Toste 3604 On Monday morning (2/27 at 10:30am PST), I interviewed three startup founders and friends (Jamie Grant, Tony Desisto, and Jordan Raynor) that took us back over their decade of startup experience in The City of Tampa and how these entrepreneurs are c... On Monday morning (2/27 at 10:30am PST), I interviewed three startup founders and friends (Jamie Grant, Tony Desisto, and Jordan Raynor) that took us back over their decade of startup experience in The City of Tampa and how these entrepreneurs are c... No Interview with Mike Arismendez, Executive Director, Texas Department of Licensing and Regulation 1 1 Interview with Mike Arismendez, Executive Director, Texas Department of Licensing and Regulation full publicsectorshow.podbean.com/4f89654d-089a-372a-a519-1b84fdc36b22 https://share.transistor.fm/s/c5e419c5
Featuring Mike Arismendez, Executive Director, Texas Department of Licensing and Regulation

Connect with Mike: https://www.linkedin.com/in/mike-arismendez-14b6b11a5/

Timestamps:

00:00 Intro

01:26 For the love of coffee

06:39 Inner workings of TDLR

14:10 Licensing at the Speed of Business

15:17 Transitioning to Cloud

16:26 Mornings with Mike: Team Building Tips

21:19 Hire Smarter Then Get Out of the Way

24:27 Communication Through the DISC Lens

31:33 How to Coach Your Teams to 100%

34:26 Relationship Precedes Correction

36:28 How to Hire a 1st-Round Draft Pick

40:31 Upcoming IT Improvements and Predictions

43:12 Where's the Best BBQ?

44:45 Outro

 

Whenever you're ready, here is the one way I can help you:

→ Join the TechTables+ Community Today https://www.techtables.com/membership.

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes at https://www.techtables.com/

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]>
Featuring Mike Arismendez, Executive Director, Texas Department of Licensing and Regulation

Connect with Mike: https://www.linkedin.com/in/mike-arismendez-14b6b11a5/

Timestamps:

00:00 Intro

01:26 For the love of coffee

06:39 Inner workings of TDLR

14:10 Licensing at the Speed of Business

15:17 Transitioning to Cloud

16:26 Mornings with Mike: Team Building Tips

21:19 Hire Smarter Then Get Out of the Way

24:27 Communication Through the DISC Lens

31:33 How to Coach Your Teams to 100%

34:26 Relationship Precedes Correction

36:28 How to Hire a 1st-Round Draft Pick

40:31 Upcoming IT Improvements and Predictions

43:12 Where's the Best BBQ?

44:45 Outro

 

Whenever you're ready, here is the one way I can help you:

→ Join the TechTables+ Community Today https://www.techtables.com/membership.

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes at https://www.techtables.com/

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 21 Feb 2023 07:25:57 -0800 Joe Toste Joe Toste 2751 In today's TechTables Podcast episode, we talk about the perfect cup of coffee, communicating through the DISC lens, Public Sector IT predictions, and more with Mike Arismendez, Executive Director, Texas Department of Licensing and Regulation. Featu... In today's TechTables Podcast episode, we talk about the perfect cup of coffee, communicating through the DISC lens, Public Sector IT predictions, and more with Mike Arismendez, Executive Director, Texas Department of Licensing and Regulation. Featu... No Interview with April Blackburn, fmr. CTO, Florida Department of Transportation & Infrastructure Advisor at Rawlins Infra Consult 1 1 Interview with April Blackburn, fmr. CTO, Florida Department of Transportation & Infrastructure Advisor at Rawlins Infra Consult full publicsectorshow.podbean.com/ad9de5f1-6dc6-38a0-9c14-2824f34aefed https://share.transistor.fm/s/0ae569bd
 

Connect with April: https://www.linkedin.com/in/april-blackburn-a2104b144/

 

Timestamps

0:00 Intro

02:29 April's multi-generational FDOT history

03:52 The mission of FDOT

04:49 Learnings & Lessons

07:39 Goal setting and breaking the status quo

10:59 April's motto career advice

13:37 How leaders overcome the friction of change

19:07 The power of visualization in leadership

20:00 "Mama's Castle Analogy"

21:25 How to create a desired future when you are naturally risk-averse

23:43 How to determine the right time to leave

27:36 How leadership teams miss out by focusing on technology rather than people

35:39 Insights for leaders struggling to improve team communication

41:21 How to navigate when things go wrong

45:10 Outro

 

Whenever you're ready, here is the one way I can help you:

→ Join the TechTables+ Community Today https://www.techtables.com/membership.

 

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes at https://www.techtables.com/

 

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

➔ Subscribe here: https://www.techtables.com/

 

Follow TechTables:

💻 website ➔ https://www.techtables.com/

🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/

🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/

🐣 Twitter ➔ https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]>
 

Connect with April: https://www.linkedin.com/in/april-blackburn-a2104b144/

 

Timestamps

0:00 Intro

02:29 April's multi-generational FDOT history

03:52 The mission of FDOT

04:49 Learnings & Lessons

07:39 Goal setting and breaking the status quo

10:59 April's motto career advice

13:37 How leaders overcome the friction of change

19:07 The power of visualization in leadership

20:00 "Mama's Castle Analogy"

21:25 How to create a desired future when you are naturally risk-averse

23:43 How to determine the right time to leave

27:36 How leadership teams miss out by focusing on technology rather than people

35:39 Insights for leaders struggling to improve team communication

41:21 How to navigate when things go wrong

45:10 Outro

 

Whenever you're ready, here is the one way I can help you:

→ Join the TechTables+ Community Today https://www.techtables.com/membership.

 

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes at https://www.techtables.com/

 

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

➔ Subscribe here: https://www.techtables.com/

 

Follow TechTables:

💻 website ➔ https://www.techtables.com/

🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/

🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/

🐣 Twitter ➔ https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 14 Feb 2023 09:44:41 -0800 Joe Toste Joe Toste 2776 This episode is dedicated to the mamas that have shaped generations of leaders and continue to inspire us to lead with empathy. A special thank you to April and April's mom :)   Connect with April: https://www.linkedin.com/in/april-blackburn-a2104... This episode is dedicated to the mamas that have shaped generations of leaders and continue to inspire us to lead with empathy. A special thank you to April and April's mom :)   Connect with April: https://www.linkedin.com/in/april-blackburn-a2104... No Interview with Blake Hall, Founder & CEO, ID.me 1 1 Interview with Blake Hall, Founder & CEO, ID.me full publicsectorshow.podbean.com/4c90203f-1025-3a37-9c94-11f0fdd4bd65 https://share.transistor.fm/s/fd794998 ID.me

Connect with Blake: https://www.linkedin.com/in/hallblake/

 



Show Notes:

Today's Public Sector Show by TechTables episode is a real treat- we're gonna be jamming with Blake Hall on his insights and lessons across his multi-generation military background, his own military experiences and how that shaped him, plus life on the civilian side heading up ID.me as we dive into Blake's entrepreneurial journey and his sage leadership, hiring and investment strategies applicable across both public and private sectors.

 

Check out ID.me: https://www.youtube.com/@user-hk8lh8kb9f/about

 

Timestamps

00:00 Intro

02:00 Blake's background

04:31 3 Rules of Life

07:45 Out of Iraq

15:10 Digital wallets

18:09 Use-case benefits across both the Public and Private Sector

21:01 Consumer-centric digital identity

23:25 Building your teamwork culture

30:55 Raising the bar

33:29 The Start-up Mindset

35:54: How to move on from hiring mistakes

40:02 The importance of investing in people over $

45:35 4 questions every entrepreneur should be able to answer about their business

51:03 Outro

 

Whenever you're ready, here is the one way I can help you:

→ Join the TechTables+ Community Today https://www.techtables.com/membership.

 

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes on https://www.techtables.com/

 

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

➔ Subscribe here: https://www.techtables.com/

 

Follow TechTables:

💻 website ➔ https://www.techtables.com/

🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/

🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/

🐣 Twitter ➔ https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> ID.me

Connect with Blake: https://www.linkedin.com/in/hallblake/

 



Show Notes:

Today's Public Sector Show by TechTables episode is a real treat- we're gonna be jamming with Blake Hall on his insights and lessons across his multi-generation military background, his own military experiences and how that shaped him, plus life on the civilian side heading up ID.me as we dive into Blake's entrepreneurial journey and his sage leadership, hiring and investment strategies applicable across both public and private sectors.

 

Check out ID.me: https://www.youtube.com/@user-hk8lh8kb9f/about

 

Timestamps

00:00 Intro

02:00 Blake's background

04:31 3 Rules of Life

07:45 Out of Iraq

15:10 Digital wallets

18:09 Use-case benefits across both the Public and Private Sector

21:01 Consumer-centric digital identity

23:25 Building your teamwork culture

30:55 Raising the bar

33:29 The Start-up Mindset

35:54: How to move on from hiring mistakes

40:02 The importance of investing in people over $

45:35 4 questions every entrepreneur should be able to answer about their business

51:03 Outro

 

Whenever you're ready, here is the one way I can help you:

→ Join the TechTables+ Community Today https://www.techtables.com/membership.

 

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes on https://www.techtables.com/

 

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

➔ Subscribe here: https://www.techtables.com/

 

Follow TechTables:

💻 website ➔ https://www.techtables.com/

🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/

🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/

🐣 Twitter ➔ https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 07 Feb 2023 11:35:40 -0800 Joe Toste Joe Toste 3137 Featuring Blake Hall, Founder & CEO at ID.me Connect with Blake: https://www.linkedin.com/in/hallblake/   Show Notes: Today's Public Sector Show by TechTables episode is a real treat- we're gonna be jamming with Blake Hall on his insights and lesson... Featuring Blake Hall, Founder & CEO at ID.me Connect with Blake: https://www.linkedin.com/in/hallblake/   Show Notes: Today's Public Sector Show by TechTables episode is a real treat- we're gonna be jamming with Blake Hall on his insights and lesson. No Interview with Morgan Wright, Chief Security Advisor at SentinelOne 1 1 Interview with Morgan Wright, Chief Security Advisor at SentinelOne full publicsectorshow.podbean.com/5f0ab624-c532-3ecb-88e0-d64a0b8a7856 https://share.transistor.fm/s/59be098f https://www.linkedin.com/in/morganwright150/

Follow the Game of Crimes Podcast - https://gameofcrimespodcast.com/

Subscribe to the Game of Crimes Membership on Patreon! https://www.patreon.com/gameofcrimes 

 

Sponsor

And before we jump into today’s episode, this podcast is sponsored by  @Sentinelone-inc 

SentinelOne redefines cybersecurity by pushing the boundaries of autonomous technology —with its singularity XDR platform— SentinelOne is the leader in endpoint protection and beyond. Simply put they stop the bad guys. To learn more about SentinelOne, check out https://www.sentinelone.com 

 

Timestamps

0:00 Intro

3:12 The Ultimate Meritocracy:

08:09 K9s4COPs

19:48 Controlled, Classified, Confidential

21:25 "One lesson I've learned after investigating crimes: you follow the facts. Too many people want to change the facts to fit their theory. You don't do that. You change your theory to fit the facts."

29:14 The Fifth Domain

36:03 Background

01:38:51 Part II: Cyberspace A History: The Coming Cyberspace Cold War with Russia

01:49:46 Cyberwarfare and the Strategy of "Low-Intensity Conflict"

01:59:29 Part III: Cybersecurity Threats Coming up in 2023

02:01:19 Deep Fake, AI, ChatGPT

2:22:00 Outro

 

Whenever you're ready, here is the one way I can help you:

→ Join the TechTables+ Community Today https://www.techtables.com/membership.

 

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes on https://www.techtables.com/

 

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

➔ Subscribe here: https://www.techtables.com/

 

Follow TechTables:

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This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> https://www.linkedin.com/in/morganwright150/

Follow the Game of Crimes Podcast - https://gameofcrimespodcast.com/

Subscribe to the Game of Crimes Membership on Patreon! https://www.patreon.com/gameofcrimes 

 

Sponsor

And before we jump into today’s episode, this podcast is sponsored by  @Sentinelone-inc 

SentinelOne redefines cybersecurity by pushing the boundaries of autonomous technology —with its singularity XDR platform— SentinelOne is the leader in endpoint protection and beyond. Simply put they stop the bad guys. To learn more about SentinelOne, check out https://www.sentinelone.com 

 

Timestamps

0:00 Intro

3:12 The Ultimate Meritocracy:

08:09 K9s4COPs

19:48 Controlled, Classified, Confidential

21:25 "One lesson I've learned after investigating crimes: you follow the facts. Too many people want to change the facts to fit their theory. You don't do that. You change your theory to fit the facts."

29:14 The Fifth Domain

36:03 Background

01:38:51 Part II: Cyberspace A History: The Coming Cyberspace Cold War with Russia

01:49:46 Cyberwarfare and the Strategy of "Low-Intensity Conflict"

01:59:29 Part III: Cybersecurity Threats Coming up in 2023

02:01:19 Deep Fake, AI, ChatGPT

2:22:00 Outro

 

Whenever you're ready, here is the one way I can help you:

→ Join the TechTables+ Community Today https://www.techtables.com/membership.

 

Listen on:

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🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes on https://www.techtables.com/

 

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

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Follow TechTables:

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🐣 Twitter ➔ https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Thu, 26 Jan 2023 11:38:13 -0800 Joe Toste Joe Toste 8699 Connect with Morgan Wright: https://www.linkedin.com/in/morganwright150/ Follow the Game of Crimes Podcast - https://gameofcrimespodcast.com/ Subscribe to the Game of Crimes Membership on Patreon! https://www.patreon.com/gameofcrimes    Sponsor A... Connect with Morgan Wright: https://www.linkedin.com/in/morganwright150/ Follow the Game of Crimes Podcast - https://gameofcrimespodcast.com/ Subscribe to the Game of Crimes Membership on Patreon! https://www.patreon.com/gameofcrimes    Sponsor A... No Interview with Mandy Crawford, CIO, State of Texas, Cassie Jordan, Deputy CIO, Texas HHS, and Shandra McGlohon, IT Policy Coordinator, EO of the Governor in the State of Florida 1 1 Interview with Mandy Crawford, CIO, State of Texas, Cassie Jordan, Deputy CIO, Texas HHS, and Shandra McGlohon, IT Policy Coordinator, EO of the Governor in the State of Florida full publicsectorshow.podbean.com/3f73a071-5116-3955-bde4-65f3acbe6d2d https://share.transistor.fm/s/853d6523 https://www.linkedin.com/in/amanda-crawford-dir/

Connect with Cassie Jordan: https://www.linkedin.com/in/cassandramjordan/

Connect with Shandra McGlohon: https://www.linkedin.com/in/shandra-mcglohon-pmp-8b9512b/

 

Timestamps

0:00 Intro

1:06 Exploring the Power of Positivity Through Mentorship

4:58 The 3 Types of Mentors

6:04 Mandy’s Mentors That Had An Impact

8:40 Cassie's Mentors That Had An Impact

12:25 Shandra's Mentors That Had An Impact

23:57 The importance of commitment to team and mission

28:36 How do you build relationships with your team?

34:06 Tools for peeling back the onion

40:16 Working with a lot of different personalities

44:25 The importance of getting to know your colleagues

50:01 Being the light of positivity

55:00 Keynotes that changed perspective on leadership

1:01:45 Mandy's Inspiration

1:11:38 Honesty is the foundation for trust

1:13:09 Outro

 

Whenever you're ready, here is the one way I can help you:

→ Join the TechTables+ Community Today https://www.techtables.com/membership.

 

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes on https://www.techtables.com/

 

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

➔ Subscribe here: https://www.techtables.com/

 

Follow TechTables:

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🐣 Twitter ➔ https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> https://www.linkedin.com/in/amanda-crawford-dir/

Connect with Cassie Jordan: https://www.linkedin.com/in/cassandramjordan/

Connect with Shandra McGlohon: https://www.linkedin.com/in/shandra-mcglohon-pmp-8b9512b/

 

Timestamps

0:00 Intro

1:06 Exploring the Power of Positivity Through Mentorship

4:58 The 3 Types of Mentors

6:04 Mandy’s Mentors That Had An Impact

8:40 Cassie's Mentors That Had An Impact

12:25 Shandra's Mentors That Had An Impact

23:57 The importance of commitment to team and mission

28:36 How do you build relationships with your team?

34:06 Tools for peeling back the onion

40:16 Working with a lot of different personalities

44:25 The importance of getting to know your colleagues

50:01 Being the light of positivity

55:00 Keynotes that changed perspective on leadership

1:01:45 Mandy's Inspiration

1:11:38 Honesty is the foundation for trust

1:13:09 Outro

 

Whenever you're ready, here is the one way I can help you:

→ Join the TechTables+ Community Today https://www.techtables.com/membership.

 

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes on https://www.techtables.com/

 

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

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Follow TechTables:

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🐣 Twitter ➔ https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 17 Jan 2023 06:11:00 -0800 Joe Toste Joe Toste 4476 Connect with Mandy Crawford: https://www.linkedin.com/in/amanda-crawford-dir/ Connect with Cassie Jordan: https://www.linkedin.com/in/cassandramjordan/ Connect with Shandra McGlohon: https://www.linkedin.com/in/shandra-mcglohon-pmp-8b9512b/   Timest... Connect with Mandy Crawford: https://www.linkedin.com/in/amanda-crawford-dir/ Connect with Cassie Jordan: https://www.linkedin.com/in/cassandramjordan/ Connect with Shandra McGlohon: https://www.linkedin.com/in/shandra-mcglohon-pmp-8b9512b/   Timest... No Interview with Pierluigi Oliverio, fmr. Councilmember, City of San Jose & Planning Commissioner for the City of San Jose 1 1 Interview with Pierluigi Oliverio, fmr. Councilmember, City of San Jose & Planning Commissioner for the City of San Jose full publicsectorshow.podbean.com/c9947924-7d75-3a70-af80-e207db0e5a0c https://share.transistor.fm/s/8e0365ad
Connect with Pierluigi: https://www.linkedin.com/in/pierluigioliverio/ 

Timestamps

0:00 Intro

5:32 Technology brings accountability and transparency

10:37 Integrity and vulnerability

12:56 The value of asynchronous work and work management

17:49 The importance of having the right leadership team

25:46 The importance of sharing data

30:11 What technologies do you feel are most important for governments to utilize?

34:41 The role of technology & prioritization

35:48 Outro

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

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Listen on:

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🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes on https://www.techtables.com/

Whenever you're ready, here is the one way I can help you:

→ Join the TechTables+ Community Today https://www.techtables.com/membership.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]>
Connect with Pierluigi: https://www.linkedin.com/in/pierluigioliverio/ 

Timestamps

0:00 Intro

5:32 Technology brings accountability and transparency

10:37 Integrity and vulnerability

12:56 The value of asynchronous work and work management

17:49 The importance of having the right leadership team

25:46 The importance of sharing data

30:11 What technologies do you feel are most important for governments to utilize?

34:41 The role of technology & prioritization

35:48 Outro

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

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Follow TechTables:

💻 website ➔ https://www.techtables.com/

🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/

🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/

🐣 Twitter ➔ https://twitter.com/thejoetoste

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes on https://www.techtables.com/

Whenever you're ready, here is the one way I can help you:

→ Join the TechTables+ Community Today https://www.techtables.com/membership.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Fri, 13 Jan 2023 10:12:59 -0800 Joe Toste Joe Toste 2224 Featuring Pierluigi Oliverio, fmr. Councilmember, City of San Jose & Planning Commissioner for the City of San Jose Connect with Pierluigi: https://www.linkedin.com/in/pierluigioliverio/  Timestamps 0:00 Intro 5:32 Technology brings accountability ... Featuring Pierluigi Oliverio, fmr. Councilmember, City of San Jose & Planning Commissioner for the City of San Jose Connect with Pierluigi: https://www.linkedin.com/in/pierluigioliverio/  Timestamps 0:00 Intro 5:32 Technology brings accountability .. No Interview with Jon Rogers, Director, Strategic Workforce Planning, State of Indiana 1 1 Interview with Jon Rogers, Director, Strategic Workforce Planning, State of Indiana full publicsectorshow.podbean.com/c8536370-8bf3-3f9d-84fa-01f6f4662153 https://share.transistor.fm/s/1d9f13b9
Summary

Jon Rogers is the Director of Strategic Workforce Planning for the State of Indiana. He has a background in teaching, congressional work, and the CIA, and he was inspired to pursue a career in the public sector by his grandfather, who was a fire chief for 39 years. He has coached JV softball and was an assistant head coach for a state championship swimming team. On today's episode, with Jon, we cover the SEAL Program, skill-based hiring, and more.

Connect with Jon: https://www.linkedin.com/in/jon-rogers-70ba36177/ 

Timestamps

0:00 - Intro

5:01 - Jon's Background

13:01 - SEAL Program (State Earn & Learn)

14:49 - Building a Workforce Pipeline for the Future

17:43 - On-the-job training - paid

20:43 - Diverse / Skill-based Hiring

23:45 - Behind Skills Education

30:43 - Lessons from rolling out the SEAL Program

35:01 - Competing for the hearts & minds

40:02 - A Place of Opportunity

41:36 - Removing HR Checklist Roadblocks

1:04:00 - Outro

Sign up for Behind the Mic by TechTables:

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⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

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Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.

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🐣 Twitter ➔ https://twitter.com/thejoetoste

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes on https://www.techtables.com/

And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.

Whenever you're ready, here are 5 ways I can help you:

→ Newsletter - subscribe for free. 

→ Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com

→ Live Events - stay in touch about locations and dates in 2023!

→ Book me to speak - click here!

→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]>
Summary

Jon Rogers is the Director of Strategic Workforce Planning for the State of Indiana. He has a background in teaching, congressional work, and the CIA, and he was inspired to pursue a career in the public sector by his grandfather, who was a fire chief for 39 years. He has coached JV softball and was an assistant head coach for a state championship swimming team. On today's episode, with Jon, we cover the SEAL Program, skill-based hiring, and more.

Connect with Jon: https://www.linkedin.com/in/jon-rogers-70ba36177/ 

Timestamps

0:00 - Intro

5:01 - Jon's Background

13:01 - SEAL Program (State Earn & Learn)

14:49 - Building a Workforce Pipeline for the Future

17:43 - On-the-job training - paid

20:43 - Diverse / Skill-based Hiring

23:45 - Behind Skills Education

30:43 - Lessons from rolling out the SEAL Program

35:01 - Competing for the hearts & minds

40:02 - A Place of Opportunity

41:36 - Removing HR Checklist Roadblocks

1:04:00 - Outro

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

➔ Subscribe here: https://www.techtables.com/

Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.

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Follow TechTables:

💻 website ➔ https://www.techtables.com/

🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/

🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/

🐣 Twitter ➔ https://twitter.com/thejoetoste

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes on https://www.techtables.com/

And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.

Whenever you're ready, here are 5 ways I can help you:

→ Newsletter - subscribe for free. 

→ Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com

→ Live Events - stay in touch about locations and dates in 2023!

→ Book me to speak - click here!

→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Thu, 12 Jan 2023 04:00:00 -0800 Joe Toste Joe Toste 3969 Featuring Jon Rogers, Director, Strategic Workforce Planning, State of Indiana Summary Jon Rogers is the Director of Strategic Workforce Planning for the State of Indiana. He has a background in teaching, congressional work, and the CIA, and he was ... Featuring Jon Rogers, Director, Strategic Workforce Planning, State of Indiana Summary Jon Rogers is the Director of Strategic Workforce Planning for the State of Indiana. He has a background in teaching, congressional work, and the CIA, and he was ... No Interview with Ray Yepes, CISO, State of Colorado 1 1 Interview with Ray Yepes, CISO, State of Colorado full publicsectorshow.podbean.com/fdc97b4a-2ed6-3133-b162-38a0860ac16c https://share.transistor.fm/s/639de66b
Summary

Ray Yepes, CISO of Colorado, believes a centralized IT infrastructure model is most beneficial for security, economics, personnel resources, scalability, and disaster recovery. It provides better control, cost savings, and fewer people needed to manage the infrastructure, as well as increased scalability, better risk mitigation, and continuity of operations.

Timestamps

0:00 - Intro

1:06 - Centralized vs Decentralized Cybersecurity

4:29 - Adjusting from serving as CISO at the DPSS agency with Texas' shared services model to serving as State CISO in Colorado's Centralized model

6:05 - Cyber insurance

11:29 - Self-Insured Model in Colorado

13:54 - "No Government Will Be Left Behind"

15:03 - Partnership & Collaboration with the State

17:25 - What states are most similar to Colorado

20:10 - Cyber Threats

22:36 - Dark web & Threat Intelligence

29:01 - Hiring Cyber Talent

36:15 - Culture

39:45 - "Live with the heart"

45:40 - Outro

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

➔ Subscribe here: https://www.techtables.com/

Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.

➔ Sign up here:

Follow TechTables:

💻 website ➔ https://www.techtables.com/

🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/

🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/

🐣 Twitter ➔ https://twitter.com/thejoetoste

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes on https://www.techtables.com/

And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.

Whenever you're ready, here are 5 ways I can help you:

→ Newsletter - subscribe for free. 

→ Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com

→ Live Events - stay in touch about locations and dates in 2023!

→ Book me to speak - click here!

→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]>
Summary

Ray Yepes, CISO of Colorado, believes a centralized IT infrastructure model is most beneficial for security, economics, personnel resources, scalability, and disaster recovery. It provides better control, cost savings, and fewer people needed to manage the infrastructure, as well as increased scalability, better risk mitigation, and continuity of operations.

Timestamps

0:00 - Intro

1:06 - Centralized vs Decentralized Cybersecurity

4:29 - Adjusting from serving as CISO at the DPSS agency with Texas' shared services model to serving as State CISO in Colorado's Centralized model

6:05 - Cyber insurance

11:29 - Self-Insured Model in Colorado

13:54 - "No Government Will Be Left Behind"

15:03 - Partnership & Collaboration with the State

17:25 - What states are most similar to Colorado

20:10 - Cyber Threats

22:36 - Dark web & Threat Intelligence

29:01 - Hiring Cyber Talent

36:15 - Culture

39:45 - "Live with the heart"

45:40 - Outro

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

➔ Subscribe here: https://www.techtables.com/

Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.

➔ Sign up here:

Follow TechTables:

💻 website ➔ https://www.techtables.com/

🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/

🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/

🐣 Twitter ➔ https://twitter.com/thejoetoste

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes on https://www.techtables.com/

And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.

Whenever you're ready, here are 5 ways I can help you:

→ Newsletter - subscribe for free. 

→ Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com

→ Live Events - stay in touch about locations and dates in 2023!

→ Book me to speak - click here!

→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 10 Jan 2023 04:00:00 -0800 Joe Toste Joe Toste 2817 Featuring Ray Yepes, CISO, State of Colorado Summary Ray Yepes, CISO of Colorado, believes a centralized IT infrastructure model is most beneficial for security, economics, personnel resources, scalability, and disaster recovery. It provides better ... Featuring Ray Yepes, CISO, State of Colorado Summary Ray Yepes, CISO of Colorado, believes a centralized IT infrastructure model is most beneficial for security, economics, personnel resources, scalability, and disaster recovery. It provides better ... No Interview with Carolyn Staats, Director of Innovation, Information Systems Department Sonoma County 1 1 Interview with Carolyn Staats, Director of Innovation, Information Systems Department Sonoma County full publicsectorshow.podbean.com/c13b521b-fbb9-3350-86df-e2a77ee70a11 https://share.transistor.fm/s/f47aede1
Summary

Carolyn Staats is the Director of the Innovation and Information Systems Department in Sonoma County in California. She has a unique story of how she got into IT, having started out with a business background and then taking IBM's training courses in RPG programming, database architecture, and system design. She learned from IBM the importance of taking the long view and designing sustainable, supportable systems that can grow with a business. She also discussed the importance of having a team-oriented approach to success. Lastly, she discussed the issue of siloed government systems and how technology can be used to help fix this problem.

Timestamps

0:00 Intro

1:12 From business to IT - Carolyn's Journey

3:27 An open-mindedness to training opened new opportunities

5:21 IBM Principles - Key Takeaways

7:22 Advice on breaking down siloed government

9:29 First Principles Approach

10:04 Private sector demonstrates business value and ROI

11:15 What’s the most common reason people don’t want to partner?

16:49 Start with one person and build consensus

22:50 Advice to vendor partners on productizing their solutions

29:15 API Solutions

31:27 Building a system one room at a time

36:57 Getting out of your own way

42:58 The $2 million federal grant Sonoma County received from the federal government

46:13 Designing a roadmap

47:43 Cross County Collaboration

50:32 Outro

Sign up for Behind the Mic by TechTables:

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⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

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Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.

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Follow TechTables:

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🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/

🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/

🐣 Twitter ➔ https://twitter.com/thejoetoste

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes on https://www.techtables.com/

And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.

Whenever you're ready, here are 5 ways I can help you:

→ Newsletter - subscribe for free. 

→ Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com

→ Live Events - stay in touch about locations and dates in 2023!

→ Book me to speak - click here!

→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]>
Summary

Carolyn Staats is the Director of the Innovation and Information Systems Department in Sonoma County in California. She has a unique story of how she got into IT, having started out with a business background and then taking IBM's training courses in RPG programming, database architecture, and system design. She learned from IBM the importance of taking the long view and designing sustainable, supportable systems that can grow with a business. She also discussed the importance of having a team-oriented approach to success. Lastly, she discussed the issue of siloed government systems and how technology can be used to help fix this problem.

Timestamps

0:00 Intro

1:12 From business to IT - Carolyn's Journey

3:27 An open-mindedness to training opened new opportunities

5:21 IBM Principles - Key Takeaways

7:22 Advice on breaking down siloed government

9:29 First Principles Approach

10:04 Private sector demonstrates business value and ROI

11:15 What’s the most common reason people don’t want to partner?

16:49 Start with one person and build consensus

22:50 Advice to vendor partners on productizing their solutions

29:15 API Solutions

31:27 Building a system one room at a time

36:57 Getting out of your own way

42:58 The $2 million federal grant Sonoma County received from the federal government

46:13 Designing a roadmap

47:43 Cross County Collaboration

50:32 Outro

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

➔ Subscribe here: https://www.techtables.com/

Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.

➔ Sign up here:

Follow TechTables:

💻 website ➔ https://www.techtables.com/

🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/

🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/

🐣 Twitter ➔ https://twitter.com/thejoetoste

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes on https://www.techtables.com/

And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.

Whenever you're ready, here are 5 ways I can help you:

→ Newsletter - subscribe for free. 

→ Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com

→ Live Events - stay in touch about locations and dates in 2023!

→ Book me to speak - click here!

→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Fri, 06 Jan 2023 13:53:01 -0800 Joe Toste Joe Toste 3099 Featuring Carolyn Staats, Director of Innovation, Information Systems Department Sonoma County in California Summary Carolyn Staats is the Director of the Innovation and Information Systems Department in Sonoma County in California. She has a unique... Featuring Carolyn Staats, Director of Innovation, Information Systems Department Sonoma County in California Summary Carolyn Staats is the Director of the Innovation and Information Systems Department in Sonoma County in California. She has a unique... No Interview with Joseph Lopez, CIO, City of Groveland 1 1 Interview with Joseph Lopez, CIO, City of Groveland full publicsectorshow.podbean.com/3e99a219-71a7-3765-a386-32bd1346fbfd https://share.transistor.fm/s/3348a0cc
Connect with Joseph: https://www.linkedin.com/in/lopez-jose/

Sponsor: Nagarro Public Sector

Nagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, and digital product engineering to system integration work across platforms. Check out https://www.nagarro.com/en

Summary

Joseph Lopez, the CIO of the City of Groveland, was recently honored with an award for his innovation in technology for public use. He spoke about implementing digital boards to broadcast public safety messages in the event of a hurricane. Additionally, he has been working hard to break the old-school mentalities and processes that have been in place in the city for decades. He has managed to create a modernized vision for the city focused on embracing the latest technologies to benefit the citizens.

Timestamps

0:00 - Intro

1:14 - Favorite innovation projects

6:34 - Moving past old-school mentalities in #govtech

9:21 - Keeping communication lines open

10:49 - What’s 2023 looking like for the City of Groveland?

16:29 - Interesting learnings from the City of Groveland

18:02 - Robotic Partnership with Tampa

20:54 - Outro

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

➔ Subscribe here: https://www.techtables.com/

Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.

➔ Sign up here:

Follow TechTables:

💻 website ➔ https://www.techtables.com/

🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/

🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/

🐣 Twitter ➔ https://twitter.com/thejoetoste

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes on https://www.techtables.com/

And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.

Whenever you're ready, here are 5 ways I can help you:

→ Newsletter - subscribe for free. 

→ Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com

→ Live Events - stay in touch about locations and dates in 2023!

→ Book me to speak - click here!

→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]>
Connect with Joseph: https://www.linkedin.com/in/lopez-jose/

Sponsor: Nagarro Public Sector

Nagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, and digital product engineering to system integration work across platforms. Check out https://www.nagarro.com/en

Summary

Joseph Lopez, the CIO of the City of Groveland, was recently honored with an award for his innovation in technology for public use. He spoke about implementing digital boards to broadcast public safety messages in the event of a hurricane. Additionally, he has been working hard to break the old-school mentalities and processes that have been in place in the city for decades. He has managed to create a modernized vision for the city focused on embracing the latest technologies to benefit the citizens.

Timestamps

0:00 - Intro

1:14 - Favorite innovation projects

6:34 - Moving past old-school mentalities in #govtech

9:21 - Keeping communication lines open

10:49 - What’s 2023 looking like for the City of Groveland?

16:29 - Interesting learnings from the City of Groveland

18:02 - Robotic Partnership with Tampa

20:54 - Outro

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

➔ Subscribe here: https://www.techtables.com/

Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.

➔ Sign up here:

Follow TechTables:

💻 website ➔ https://www.techtables.com/

🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/

🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/

🐣 Twitter ➔ https://twitter.com/thejoetoste

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes on https://www.techtables.com/

And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.

Whenever you're ready, here are 5 ways I can help you:

→ Newsletter - subscribe for free. 

→ Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com

→ Live Events - stay in touch about locations and dates in 2023!

→ Book me to speak - click here!

→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Thu, 05 Jan 2023 23:12:21 -0800 Joe Toste Joe Toste 1359 Featuring Joseph Lopez, CIO, City of Groveland Connect with Joseph: https://www.linkedin.com/in/lopez-jose/ Sponsor: Nagarro Public Sector Nagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, and digita... Featuring Joseph Lopez, CIO, City of Groveland Connect with Joseph: https://www.linkedin.com/in/lopez-jose/ Sponsor: Nagarro Public Sector Nagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, and digita... No Interview with Raimundo Rodulfo, CIO of the City of Coral Gables 1 1 Interview with Raimundo Rodulfo, CIO of the City of Coral Gables full publicsectorshow.podbean.com/d95f4e99-8a07-3d4b-a8a8-1de5b19f75c5 https://share.transistor.fm/s/94bb190d Connect with Raimundo: https://www.linkedin.com/in/raimundorodulfo/
Sponsor: Nagarro Public Sector
Nagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, and digital product engineering to system integration work across platforms. Check out https://www.nagarro.com/en.
Summary
Joe Toste interviews Raimundo Rodulfo, CIO of the City of Coral Gables. The city was founded by George Merrick, the founder of the University of Miami and a real estate developer and builder of one of the first major planned communities in the United States in the early 1900s.
Raimundo explains how the city is strategically located in the center of Miami-Dade, with a population of 51,000 and 1 million vehicles commuting through it weekly.
It is also home to the University of Miami and many international headquarters, such as Delmonte, HBO for the Americas, and IBM, meaning the city impacts the area's quality of life, public safety, and transportation.
Timestamps
0:00 - Intro
2:15 - George Merrick’s vision of a planned community
6:12 - Human Capital & Infrastructure
6:42 - Mark Wheeler, CIO, City of Philadelphia- Jack thinks he is Obi-Wan Kenobi
12:26 - Smart City Digital Library
19:05 - Smart cities are about improving the quality of life for our citizens
20:21 - Outro
Sign up for Behind the Mic by TechTables:
⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.
⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.
➔ Subscribe here: https://www.techtables.com/
Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.
➔ Sign up here:
Follow TechTables:
💻 website ➔ https://www.techtables.com/
🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/
🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/
🐣 Twitter ➔ https://twitter.com/thejoetoste
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL
📡 Subscribe to the TechTables Channel: @techtables
Check out new episodes on https://www.techtables.com/
And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.
Whenever you're ready, here are 5 ways I can help you:
→ Newsletter - subscribe for free. 
→ Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com
→ Live Events - stay in touch about locations and dates in 2023!
→ Book me to speak - click here!
→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Connect with Raimundo: https://www.linkedin.com/in/raimundorodulfo/
Sponsor: Nagarro Public Sector
Nagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, and digital product engineering to system integration work across platforms. Check out https://www.nagarro.com/en.
Summary
Joe Toste interviews Raimundo Rodulfo, CIO of the City of Coral Gables. The city was founded by George Merrick, the founder of the University of Miami and a real estate developer and builder of one of the first major planned communities in the United States in the early 1900s.
Raimundo explains how the city is strategically located in the center of Miami-Dade, with a population of 51,000 and 1 million vehicles commuting through it weekly.
It is also home to the University of Miami and many international headquarters, such as Delmonte, HBO for the Americas, and IBM, meaning the city impacts the area's quality of life, public safety, and transportation.
Timestamps
0:00 - Intro
2:15 - George Merrick’s vision of a planned community
6:12 - Human Capital & Infrastructure
6:42 - Mark Wheeler, CIO, City of Philadelphia- Jack thinks he is Obi-Wan Kenobi
12:26 - Smart City Digital Library
19:05 - Smart cities are about improving the quality of life for our citizens
20:21 - Outro
Sign up for Behind the Mic by TechTables:
⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.
⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.
➔ Subscribe here: https://www.techtables.com/
Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.
➔ Sign up here:
Follow TechTables:
💻 website ➔ https://www.techtables.com/
🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/
🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/
🐣 Twitter ➔ https://twitter.com/thejoetoste
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL
📡 Subscribe to the TechTables Channel: @techtables
Check out new episodes on https://www.techtables.com/
And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.
Whenever you're ready, here are 5 ways I can help you:
→ Newsletter - subscribe for free. 
→ Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com
→ Live Events - stay in touch about locations and dates in 2023!
→ Book me to speak - click here!
→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 03 Jan 2023 03:30:00 -0800 Joe Toste Joe Toste 1307 Featuring Raimundo Rodulfo, CIO of the City of Coral GablesConnect with Raimundo: https://www.linkedin.com/in/raimundorodulfo/Sponsor: Nagarro Public SectorNagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, ... Featuring Raimundo Rodulfo, CIO of the City of Coral GablesConnect with Raimundo: https://www.linkedin.com/in/raimundorodulfo/Sponsor: Nagarro Public SectorNagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, ... No Ep.110 The Psychology of Teamwork & Building a Mature IT Organization 1 1 Ep.110 The Psychology of Teamwork & Building a Mature IT Organization full publicsectorshow.podbean.com/cbb409f8-6b79-3815-86aa-7d53d45e302f https://share.transistor.fm/s/096a20c4
Connect w/ Bill: https://www.linkedin.com/in/bill-zielinski-01566712a/

Sponsor: Nagarro Public Sector

Nagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, and digital product engineering to system integration work across platforms. Check out https://www.nagarro.com/en.

Summary

Great leaders work to create an efficient team and system that can run without them, creating trust and value. The ultimate takeaway? Great leaders multiply.

Show Notes:



0:00 Intro


2:42 Developing individuals and managing an organization


4:28 Building unique skills and experiences for professional success


5:08 Creating a cohesive team


7:44 The importance of having a "north star"


10:59 Being proactive in the delivery of IT services


14:31 Helping an organization grow and learn


15:10 "Working myself out of a job..."


25:30 Infrastructure creates business opportunities & upwardly mobility for employment 


Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

➔ Subscribe here: https://www.techtables.com/

Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.

➔ Sign up here:

Follow TechTables:

💻 website ➔ https://www.techtables.com/

🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/

🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/

🐣 Twitter ➔ https://twitter.com/thejoetoste

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes on https://www.techtables.com/

And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.

Whenever you're ready, here are 5 ways I can help you:

→ Newsletter - subscribe for free. 

→ Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com

→ Live Events - stay in touch about locations and dates in 2023!

→ Book me to speak - click here!

→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]>
Connect w/ Bill: https://www.linkedin.com/in/bill-zielinski-01566712a/

Sponsor: Nagarro Public Sector

Nagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, and digital product engineering to system integration work across platforms. Check out https://www.nagarro.com/en.

Summary

Great leaders work to create an efficient team and system that can run without them, creating trust and value. The ultimate takeaway? Great leaders multiply.

Show Notes:



0:00 Intro


2:42 Developing individuals and managing an organization


4:28 Building unique skills and experiences for professional success


5:08 Creating a cohesive team


7:44 The importance of having a "north star"


10:59 Being proactive in the delivery of IT services


14:31 Helping an organization grow and learn


15:10 "Working myself out of a job..."


25:30 Infrastructure creates business opportunities & upwardly mobility for employment 


Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

➔ Subscribe here: https://www.techtables.com/

Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.

➔ Sign up here:

Follow TechTables:

💻 website ➔ https://www.techtables.com/

🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/

🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/

🐣 Twitter ➔ https://twitter.com/thejoetoste

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes on https://www.techtables.com/

And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.

Whenever you're ready, here are 5 ways I can help you:

→ Newsletter - subscribe for free. 

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This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 02 Aug 2022 05:49:00 -0700 Joe Toste Joe Toste 1827 Featuring Bill Zielinski, CIO, City of Dallas Connect w/ Bill: https://www.linkedin.com/in/bill-zielinski-01566712a/ Sponsor: Nagarro Public Sector Nagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, a... Featuring Bill Zielinski, CIO, City of Dallas Connect w/ Bill: https://www.linkedin.com/in/bill-zielinski-01566712a/ Sponsor: Nagarro Public Sector Nagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, a... No Ep.108 The Digital Deep Dive: How Texas Attorney General's Office is Revolutionizing Citizen Services with AI and Automation with Krishna Edathil, Director of Enterprise Solution Services (Cloud/AI) at the State of Texas & Shauna Rodgers, Chief Digital & 1 1 Ep.108 The Digital Deep Dive: How Texas Attorney General's Office is Revolutionizing Citizen Services with AI and Automation with Krishna Edathil, Director of Enterprise Solution Services (Cloud/AI) at the State of Texas & Shauna Rodgers, Chief Digital & full 8ac45ec0-c53c-414f-b1c1-13ec2039f76f https://share.transistor.fm/s/c7ce1191 In this episode of The Public Sector Show by TechTables, join host Joe Toste as he sits down with Krishna Edathil, Director of Enterprise Solution Services (Cloud/AI) at the State of Texas, and Shauna Rodgers, Chief Digital and Data Officer at the Texas Attorney General’s Office, to dive into their digital deep dive strategies.

They share insights into leveraging automation, data intelligence, and cloud transformations to drive better citizen experiences and discuss the impact of the pandemic on their technology and AI strategies, along with the cutting-edge initiatives they are spearheading.

Timestamps:

00:00 - Introduction to the episode and the guests, Krishna Edathil, Director of Enterprise Solution Services (Cloud/AI) at the State of Texas, and Shauna Rogers, Chief Digital and Data Officer at the Texas Attorney General’s Office.

01:06 - Uncommon results through teamwork: A deep dive into the micro vision for the attorney general's office and the focus on serving the public, with a special emphasis on child support services.

03:25 - Overcoming challenges during the pandemic: How the technology organization at the attorney general's office stepped up to handle an influx of calls and emails related to child support services during the COVID-19 pandemic.

04:56 - Progress in Cloud and AI at the state of Texas: Updates on the state's journey from the early stages to the walk stage of cloud transformation, including the number of proof of concepts and ideas for improving citizen services.

06:17 - Leveraging automation and data intelligence: Insights into using technology to drive better experiences for the citizens of Texas who consume state services.

08:54 - Lessons learned and collaboration: Shauna and Krishna share their experiences working together and the valuable lessons they've learned from each other that have been incorporated into their respective work areas.

11:27 - Human-centric approach to technology teams: Exploring the composition of technology teams and strategies for recruiting talent, including utilizing internships and encouraging collaboration between state agencies.

25:20 - Episode wrap-up and thank you to the guests.

⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> In this episode of The Public Sector Show by TechTables, join host Joe Toste as he sits down with Krishna Edathil, Director of Enterprise Solution Services (Cloud/AI) at the State of Texas, and Shauna Rodgers, Chief Digital and Data Officer at the Texas Attorney General’s Office, to dive into their digital deep dive strategies.

They share insights into leveraging automation, data intelligence, and cloud transformations to drive better citizen experiences and discuss the impact of the pandemic on their technology and AI strategies, along with the cutting-edge initiatives they are spearheading.

Timestamps:

00:00 - Introduction to the episode and the guests, Krishna Edathil, Director of Enterprise Solution Services (Cloud/AI) at the State of Texas, and Shauna Rogers, Chief Digital and Data Officer at the Texas Attorney General’s Office.

01:06 - Uncommon results through teamwork: A deep dive into the micro vision for the attorney general's office and the focus on serving the public, with a special emphasis on child support services.

03:25 - Overcoming challenges during the pandemic: How the technology organization at the attorney general's office stepped up to handle an influx of calls and emails related to child support services during the COVID-19 pandemic.

04:56 - Progress in Cloud and AI at the state of Texas: Updates on the state's journey from the early stages to the walk stage of cloud transformation, including the number of proof of concepts and ideas for improving citizen services.

06:17 - Leveraging automation and data intelligence: Insights into using technology to drive better experiences for the citizens of Texas who consume state services.

08:54 - Lessons learned and collaboration: Shauna and Krishna share their experiences working together and the valuable lessons they've learned from each other that have been incorporated into their respective work areas.

11:27 - Human-centric approach to technology teams: Exploring the composition of technology teams and strategies for recruiting talent, including utilizing internships and encouraging collaboration between state agencies.

25:20 - Episode wrap-up and thank you to the guests.

⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 02 Aug 2022 00:14:00 -0700 Joe Toste Joe Toste 1559 In this episode of The Public Sector Show by TechTables, join host Joe Toste as he sits down with Krishna Edathil, Director of Enterprise Solution Services (Cloud/AI) at the State of Texas, and Shauna Rodgers, Chief Digital and Data Officer at the Texas Attorney General’s Office, to dive into their digital deep dive strategies.

They share insights into leveraging automation, data intelligence, and cloud transformations to drive better citizen experiences and discuss the impact of the pandemic on their technology and AI strategies, along with the cutting-edge initiatives they are spearheading.

Timestamps:

00:00 - Introduction to the episode and the guests, Krishna Edathil, Director of Enterprise Solution Services (Cloud/AI) at the State of Texas, and Shauna Rogers, Chief Digital and Data Officer at the Texas Attorney General’s Office.

01:06 - Uncommon results through teamwork: A deep dive into the micro vision for the attorney general's office and the focus on serving the public, with a special emphasis on child support services.

03:25 - Overcoming challenges during the pandemic: How the technology organization at the attorney general's office stepped up to handle an influx of calls and emails related to child support services during the COVID-19 pandemic.

04:56 - Progress in Cloud and AI at the state of Texas: Updates on the state's journey from the early stages to the walk stage of cloud transformation, including the number of proof of concepts and ideas for improving citizen services.

06:17 - Leveraging automation and data intelligence: Insights into using technology to drive better experiences for the citizens of Texas who consume state services.

08:54 - Lessons learned and collaboration: Shauna and Krishna share their experiences working together and the valuable lessons they've learned from each other that have been incorporated into their respective work areas.

11:27 - Human-centric approach to technology teams: Exploring the composition of technology teams and strategies for recruiting talent, including utilizing internships and encouraging collaboration between state agencies.

25:20 - Episode wrap-up and thank you to the guests.

⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.107 How to Develop and Multiply Leaders with Cory Wilburn, CIO at the Texas General Land Office (GLO) & Rheda Moseley, CIO at Texas Alcohol Beverage Commission 1 1 Ep.107 How to Develop and Multiply Leaders with Cory Wilburn, CIO at the Texas General Land Office (GLO) & Rheda Moseley, CIO at Texas Alcohol Beverage Commission full 1a664bd1-919b-4c1e-a734-0112e11fa04f https://share.transistor.fm/s/dd6424ad
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]>
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 26 Jul 2022 05:00:00 -0700 Joe Toste Joe Toste 1318
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.106 From Networking Admin to CIO of Texas HHS w/ Rick Blanco, CIO, Texas Health & Human Services 1 1 Ep.106 From Networking Admin to CIO of Texas HHS w/ Rick Blanco, CIO, Texas Health & Human Services full 7f2032a4-6c94-4ec2-9025-3ff84b51b79e https://share.transistor.fm/s/db8239a7 Featuring - Rick Blanco, CIO at Texas Health & Human Services

In this episode, we chat with Rick Blanco, CIO at Texas Health & Human Services. Rick discussed the impactful efforts of hiring veterans and the importance of a mission-driven workforce. He shared his journey from a networking admin to CIO, emphasizing the value of seizing opportunities. Rick also talked about the art of storytelling in securing funding with the state legislature and building strong relationships. His passion for fly fishing and ranching added a personal touch to the conversation. Overall, Rick's leadership and dedication to mission-driven initiatives served as an inspiration for aspiring leaders in the public sector.

Timestamp

00:00 Grew up in military family, mission-driven.

06:20 HHS making positive impact, caring for people.

07:46 Embrace challenges, make a positive difference.

13:26 Crafting compelling story to secure project funding.

14:06 Writer mandated modernization plan publication, transparency emphasized.

17:38 Supporting managed care services through technology partnerships.

22:10 Career success relies on relationships and preparedness.

24:35 Sharing stories about experiences over drinks later.


⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠


LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠


Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠


Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠


Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Featuring - Rick Blanco, CIO at Texas Health & Human Services

In this episode, we chat with Rick Blanco, CIO at Texas Health & Human Services. Rick discussed the impactful efforts of hiring veterans and the importance of a mission-driven workforce. He shared his journey from a networking admin to CIO, emphasizing the value of seizing opportunities. Rick also talked about the art of storytelling in securing funding with the state legislature and building strong relationships. His passion for fly fishing and ranching added a personal touch to the conversation. Overall, Rick's leadership and dedication to mission-driven initiatives served as an inspiration for aspiring leaders in the public sector.

Timestamp

00:00 Grew up in military family, mission-driven.

06:20 HHS making positive impact, caring for people.

07:46 Embrace challenges, make a positive difference.

13:26 Crafting compelling story to secure project funding.

14:06 Writer mandated modernization plan publication, transparency emphasized.

17:38 Supporting managed care services through technology partnerships.

22:10 Career success relies on relationships and preparedness.

24:35 Sharing stories about experiences over drinks later.


⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠


LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠


Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠


Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠


Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 19 Jul 2022 11:00:00 -0700 Joe Toste Joe Toste 1434 Featuring - Rick Blanco, CIO at Texas Health & Human Services

In this episode, we chat with Rick Blanco, CIO at Texas Health & Human Services. Rick discussed the impactful efforts of hiring veterans and the importance of a mission-driven workforce. He shared his journey from a networking admin to CIO, emphasizing the value of seizing opportunities. Rick also talked about the art of storytelling in securing funding with the state legislature and building strong relationships. His passion for fly fishing and ranching added a personal touch to the conversation. Overall, Rick's leadership and dedication to mission-driven initiatives served as an inspiration for aspiring leaders in the public sector.

Timestamp

00:00 Grew up in military family, mission-driven.

06:20 HHS making positive impact, caring for people.

07:46 Embrace challenges, make a positive difference.

13:26 Crafting compelling story to secure project funding.

14:06 Writer mandated modernization plan publication, transparency emphasized.

17:38 Supporting managed care services through technology partnerships.

22:10 Career success relies on relationships and preparedness.

24:35 Sharing stories about experiences over drinks later.


⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠


LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠


Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠


Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠


Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.105 How Great Leaders Inspire Action 1 1 Ep.105 How Great Leaders Inspire Action full substack:post:125561662 https://share.transistor.fm/s/d2da2019 Summary Highlights

Mandy Crawford and Kevin Gilbertson talk about the importance of building relationships with legislators to advocate for funding and support for technology initiatives. They emphasize the need to understand legislators' interests and priorities and communicate technology's value to their constituents. They also talk about the importance of collaboration and learning from other CIOs and states to improve technology solutions and services.

Connect with Mandy Crawford: https://www.linkedin.com/in/amanda-crawford-dir/

Connect with Kevin Gilbertson: https://www.linkedin.com/in/kgilbertson/

Get new episodes directly in your inbox - We send updates every week and bonus content over the weekend. Join the newsletter below.

TechTables is a listener-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.

Follow us:

LinkedIn TechTables https://www.linkedin.com/company/techtables/

LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/

Twitter https://twitter.com/thejoetoste



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Summary Highlights

Mandy Crawford and Kevin Gilbertson talk about the importance of building relationships with legislators to advocate for funding and support for technology initiatives. They emphasize the need to understand legislators' interests and priorities and communicate technology's value to their constituents. They also talk about the importance of collaboration and learning from other CIOs and states to improve technology solutions and services.

Connect with Mandy Crawford: https://www.linkedin.com/in/amanda-crawford-dir/

Connect with Kevin Gilbertson: https://www.linkedin.com/in/kgilbertson/

Get new episodes directly in your inbox - We send updates every week and bonus content over the weekend. Join the newsletter below.

TechTables is a listener-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.

Follow us:

LinkedIn TechTables https://www.linkedin.com/company/techtables/

LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/

Twitter https://twitter.com/thejoetoste



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Mon, 11 Jul 2022 11:26:00 -0700 Joe Toste Joe Toste 2187 Summary Highlights

Mandy Crawford and Kevin Gilbertson talk about the importance of building relationships with legislators to advocate for funding and support for technology initiatives. They emphasize the need to understand legislators' interests and priorities and communicate technology's value to their constituents. They also talk about the importance of collaboration and learning from other CIOs and states to improve technology solutions and services.

Connect with Mandy Crawford: https://www.linkedin.com/in/amanda-crawford-dir/

Connect with Kevin Gilbertson: https://www.linkedin.com/in/kgilbertson/

Get new episodes directly in your inbox - We send updates every week and bonus content over the weekend. Join the newsletter below.

TechTables is a listener-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.

Follow us:

LinkedIn TechTables https://www.linkedin.com/company/techtables/

LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/

Twitter https://twitter.com/thejoetoste



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.104 Mental Wellness: Your Identity is Not Your Work with Summer Xiao, Deputy CIO - Enterprise Applications/PMO at City of Houston 1 1 Ep.104 Mental Wellness: Your Identity is Not Your Work with Summer Xiao, Deputy CIO - Enterprise Applications/PMO at City of Houston full 2b5ce1b2-ca76-4aed-9c9e-59acfdb7b2f9 https://share.transistor.fm/s/84bb408c Featuring Summer Xiao, Deputy CIO - Enterprise Applications/PMO at City of Houston

📬 Subscribe to the newsletter

🎙 About the episode

In this episode, we dive into the importance of mental wellness with Summer Xiao, Deputy CIO of Enterprise Applications at the City of Houston. Summer shares valuable insights on creating a safe space for team members to share stress, recognizing signs of distress, and fostering a sense of identity outside of work. Learn how building trust, open communication, and leadership support are key to enhancing team performance and well-being. Don't miss out on this valuable conversation that goes beyond technology in the public sector.

00:00 Joe Toste hosts public sector tech podcast.

05:52 Recognizing signs of distress in high performers.

06:36 Benching players, human complexity, tips for leaders.

11:03 Public sector tech leaders share valuable insights.

Key Highlights

Mental Health in IT Professionalism: "I was having mental breakdowns. And that's when I realized the path we chose to be it professionals isn't going to be easy mentally."

— Summer Xiao [00:01:48 → 00:01:59]

Trust and Sharing Stress: "So I think the first thing is people don't share stress with others that they don't trust."

— Summer Xiao [00:02:43 → 00:02:51]

Workplace Stress Management: "But that's how you create the safe environment. First is establishing trust."

— Summer Xiao [00:03:37 → 00:03:40]

Preventing Burnout in the Workplace: "How do we recognize it earlier to say, hey, I think somebody's really going down this. They're really unwell emotionally, and mentally, how do we peel them back before they become a negative influence on everybody else?"

— Summer Xiao [00:05:11 → 00:05:27]

Leadership and Workforce Management: "And you have to recognize that early in the situations where we had to let people go, I think as a leader, I haven't recognized that early enough. That's the biggest learning. So I'm constantly serving right now, especially as my top performers who's going to start going down the path. Let me yank them back. Right. And some of the sure signs that somebody is under distress is if they're a high performer and they lose the ability to listen, you find yourself having to repeat something multiple times, and they still make the same mistakes."

— Summer Xiao [00:05:52 → 00:06:22]

Supportive Leadership in the Workplace: "When I go to my CIO saying, hey, summer is stressed. It's not a foreign concept to her. She's very accepting. And I think that's really important, is to have this awareness through all levels for the organization."

— Summer Xiao [00:07:34 → 00:07:48]

Leadership in Project Management: "we only need two things for the project to be successful. We don't need infighting with our business partners, and we need leadership, support. Everything else we can handle, the team can handle."

— Summer Xiao [00:08:19 → 00:08:30]

Work-Life Balance in Entrepreneurial Families: "I couldn't separate myself because it didn't know the concept."

— Summer Xiao [00:09:04 → 00:09:28]

Work-Life Balance: "When I see them getting really stressed, they're working at 10:00, 12:00 and I say, let's all say my work is not me. I'm not my work, my work is not me. I'm not my work."

— Summer Xiao [00:09:52 → 00:10:03]

The Cost of Disconnecting in a Connected World: "I wanted to take full economic advantage of the money I paid at Disney. Did not want to waste my money. And the first two days was uncomfortable. And then I got used to it. I was like, this is a nice feeling. I guess nothing has fallen apart yet. I think."

— Summer Xiao [00:10:18 → 00:10:44]

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Featuring Summer Xiao, Deputy CIO - Enterprise Applications/PMO at City of Houston

📬 Subscribe to the newsletter

🎙 About the episode

In this episode, we dive into the importance of mental wellness with Summer Xiao, Deputy CIO of Enterprise Applications at the City of Houston. Summer shares valuable insights on creating a safe space for team members to share stress, recognizing signs of distress, and fostering a sense of identity outside of work. Learn how building trust, open communication, and leadership support are key to enhancing team performance and well-being. Don't miss out on this valuable conversation that goes beyond technology in the public sector.

00:00 Joe Toste hosts public sector tech podcast.

05:52 Recognizing signs of distress in high performers.

06:36 Benching players, human complexity, tips for leaders.

11:03 Public sector tech leaders share valuable insights.

Key Highlights

Mental Health in IT Professionalism: "I was having mental breakdowns. And that's when I realized the path we chose to be it professionals isn't going to be easy mentally."

— Summer Xiao [00:01:48 → 00:01:59]

Trust and Sharing Stress: "So I think the first thing is people don't share stress with others that they don't trust."

— Summer Xiao [00:02:43 → 00:02:51]

Workplace Stress Management: "But that's how you create the safe environment. First is establishing trust."

— Summer Xiao [00:03:37 → 00:03:40]

Preventing Burnout in the Workplace: "How do we recognize it earlier to say, hey, I think somebody's really going down this. They're really unwell emotionally, and mentally, how do we peel them back before they become a negative influence on everybody else?"

— Summer Xiao [00:05:11 → 00:05:27]

Leadership and Workforce Management: "And you have to recognize that early in the situations where we had to let people go, I think as a leader, I haven't recognized that early enough. That's the biggest learning. So I'm constantly serving right now, especially as my top performers who's going to start going down the path. Let me yank them back. Right. And some of the sure signs that somebody is under distress is if they're a high performer and they lose the ability to listen, you find yourself having to repeat something multiple times, and they still make the same mistakes."

— Summer Xiao [00:05:52 → 00:06:22]

Supportive Leadership in the Workplace: "When I go to my CIO saying, hey, summer is stressed. It's not a foreign concept to her. She's very accepting. And I think that's really important, is to have this awareness through all levels for the organization."

— Summer Xiao [00:07:34 → 00:07:48]

Leadership in Project Management: "we only need two things for the project to be successful. We don't need infighting with our business partners, and we need leadership, support. Everything else we can handle, the team can handle."

— Summer Xiao [00:08:19 → 00:08:30]

Work-Life Balance in Entrepreneurial Families: "I couldn't separate myself because it didn't know the concept."

— Summer Xiao [00:09:04 → 00:09:28]

Work-Life Balance: "When I see them getting really stressed, they're working at 10:00, 12:00 and I say, let's all say my work is not me. I'm not my work, my work is not me. I'm not my work."

— Summer Xiao [00:09:52 → 00:10:03]

The Cost of Disconnecting in a Connected World: "I wanted to take full economic advantage of the money I paid at Disney. Did not want to waste my money. And the first two days was uncomfortable. And then I got used to it. I was like, this is a nice feeling. I guess nothing has fallen apart yet. I think."

— Summer Xiao [00:10:18 → 00:10:44]

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Thu, 07 Jul 2022 07:00:00 -0700 Joe Toste Joe Toste 703 Featuring Summer Xiao, Deputy CIO - Enterprise Applications/PMO at City of Houston

📬 Subscribe to the newsletter

🎙 About the episode

In this episode, we dive into the importance of mental wellness with Summer Xiao, Deputy CIO of Enterprise Applications at the City of Houston. Summer shares valuable insights on creating a safe space for team members to share stress, recognizing signs of distress, and fostering a sense of identity outside of work. Learn how building trust, open communication, and leadership support are key to enhancing team performance and well-being. Don't miss out on this valuable conversation that goes beyond technology in the public sector.

00:00 Joe Toste hosts public sector tech podcast.

05:52 Recognizing signs of distress in high performers.

06:36 Benching players, human complexity, tips for leaders.

11:03 Public sector tech leaders share valuable insights.

Key Highlights

Mental Health in IT Professionalism: "I was having mental breakdowns. And that's when I realized the path we chose to be it professionals isn't going to be easy mentally."

— Summer Xiao [00:01:48 → 00:01:59]

Trust and Sharing Stress: "So I think the first thing is people don't share stress with others that they don't trust."

— Summer Xiao [00:02:43 → 00:02:51]

Workplace Stress Management: "But that's how you create the safe environment. First is establishing trust."

— Summer Xiao [00:03:37 → 00:03:40]

Preventing Burnout in the Workplace: "How do we recognize it earlier to say, hey, I think somebody's really going down this. They're really unwell emotionally, and mentally, how do we peel them back before they become a negative influence on everybody else?"

— Summer Xiao [00:05:11 → 00:05:27]

Leadership and Workforce Management: "And you have to recognize that early in the situations where we had to let people go, I think as a leader, I haven't recognized that early enough. That's the biggest learning. So I'm constantly serving right now, especially as my top performers who's going to start going down the path. Let me yank them back. Right. And some of the sure signs that somebody is under distress is if they're a high performer and they lose the ability to listen, you find yourself having to repeat something multiple times, and they still make the same mistakes."

— Summer Xiao [00:05:52 → 00:06:22]

Supportive Leadership in the Workplace: "When I go to my CIO saying, hey, summer is stressed. It's not a foreign concept to her. She's very accepting. And I think that's really important, is to have this awareness through all levels for the organization."

— Summer Xiao [00:07:34 → 00:07:48]

Leadership in Project Management: "we only need two things for the project to be successful. We don't need infighting with our business partners, and we need leadership, support. Everything else we can handle, the team can handle."

— Summer Xiao [00:08:19 → 00:08:30]

Work-Life Balance in Entrepreneurial Families: "I couldn't separate myself because it didn't know the concept."

— Summer Xiao [00:09:04 → 00:09:28]

Work-Life Balance: "When I see them getting really stressed, they're working at 10:00, 12:00 and I say, let's all say my work is not me. I'm not my work, my work is not me. I'm not my work."

— Summer Xiao [00:09:52 → 00:10:03]

The Cost of Disconnecting in a Connected World: "I wanted to take full economic advantage of the money I paid at Disney. Did not want to waste my money. And the first two days was uncomfortable. And then I got used to it. I was like, this is a nice feeling. I guess nothing has fallen apart yet. I think."

— Summer Xiao [00:10:18 → 00:10:44]

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Interview with Mike Giallombardo, Entrepreneur & Member of the Florida House of Representatives 1 1 Interview with Mike Giallombardo, Entrepreneur & Member of the Florida House of Representatives full publicsectorshow.podbean.com/c7aee381-2796-3c9c-9c99-6dc763c70ed4 https://share.transistor.fm/s/3b5a9b61


Connect w/ Mike: LinkedIn

Website: https://www.irisintelgroup.com/

Show Notes:


Mike's background & story (serving in Iraq and transitioning back to civilian life)

Finding a new mission and building businesses

Fostering technology and innovation

The 3 major verticals in Florida, and what Mike likes about Texas business that he wants to see in Florida

Florida's Cybersecurity Council

House Bill 7055, requiring state agencies and local governments to report cybersecurity and ransomware incidents, as well as provide training 

The concept of legislative agility and the importance of understanding your audience, rewarding hard work, and moving quickly and efficiently

and much more!

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]>


Connect w/ Mike: LinkedIn

Website: https://www.irisintelgroup.com/

Show Notes:


Mike's background & story (serving in Iraq and transitioning back to civilian life)

Finding a new mission and building businesses

Fostering technology and innovation

The 3 major verticals in Florida, and what Mike likes about Texas business that he wants to see in Florida

Florida's Cybersecurity Council

House Bill 7055, requiring state agencies and local governments to report cybersecurity and ransomware incidents, as well as provide training 

The concept of legislative agility and the importance of understanding your audience, rewarding hard work, and moving quickly and efficiently

and much more!

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Wed, 29 Jun 2022 05:01:00 -0700 Joe Toste Joe Toste 2156 Join Joe in this can't-miss conversation with Mike about what it's like to be a Husband-Father-Combat Veteran-Small Business Owner... and Represent The 79th District of Florida. Connect w/ Mike: LinkedIn Website: https://www.irisintelgroup.com/ Show... Join Joe in this can't-miss conversation with Mike about what it's like to be a Husband-Father-Combat Veteran-Small Business Owner... and Represent The 79th District of Florida. Connect w/ Mike: LinkedIn Website: https://www.irisintelgroup.com/ Show... No Ep.101 How to Find and Identify Great Leaders with J.R. Sloan, CIO, State of Arizona 1 1 Ep.101 How to Find and Identify Great Leaders with J.R. Sloan, CIO, State of Arizona full 7eb1b53a-e195-4004-9fcc-5fc36ce8f497 https://share.transistor.fm/s/74f4b53e Featuring J.R. Sloan, CIO, State of Arizona


Show Notes:

In this episode of The Public Sector Show by TechTables, J.R. Sloan, the CIO for the state of Arizona, joins us to discuss the challenges and successes of leading digital transformation and technology initiatives within a federated state like Arizona. From managing relationships with over 120 agencies to measuring success in a human-centric way, J.R. shares key insights into his approach as a leader and the impact of his work on Arizona's digital experiences. Listen in to discover how J.R. Sloan's leadership is shaping Arizona's technology landscape and digital government program.

Timestamps

00:39 - Introduction to J.R. Sloan and his role as the CIO for the state of Arizona.
01:37 - J.R. Sloan's journey and experiences within the public sector and the digital government program.
05:32 - The parallels between serving franchisees in the private sector and serving the 120 different agencies in the public sector.
06:23 - How success is measured in the public sector and the qualitative and quantitative metrics used for evaluation.
08:39 - Maintaining a human-centric approach while engaging with team members and leaders across agencies.
09:42 - The aspiration to deliver an Amazon-like digital experience for citizens and the efforts towards achieving this goal.
11:08 - Empathy and understanding the citizen's perspective in driving digital experiences.

⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Featuring J.R. Sloan, CIO, State of Arizona


Show Notes:

In this episode of The Public Sector Show by TechTables, J.R. Sloan, the CIO for the state of Arizona, joins us to discuss the challenges and successes of leading digital transformation and technology initiatives within a federated state like Arizona. From managing relationships with over 120 agencies to measuring success in a human-centric way, J.R. shares key insights into his approach as a leader and the impact of his work on Arizona's digital experiences. Listen in to discover how J.R. Sloan's leadership is shaping Arizona's technology landscape and digital government program.

Timestamps

00:39 - Introduction to J.R. Sloan and his role as the CIO for the state of Arizona.
01:37 - J.R. Sloan's journey and experiences within the public sector and the digital government program.
05:32 - The parallels between serving franchisees in the private sector and serving the 120 different agencies in the public sector.
06:23 - How success is measured in the public sector and the qualitative and quantitative metrics used for evaluation.
08:39 - Maintaining a human-centric approach while engaging with team members and leaders across agencies.
09:42 - The aspiration to deliver an Amazon-like digital experience for citizens and the efforts towards achieving this goal.
11:08 - Empathy and understanding the citizen's perspective in driving digital experiences.

⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 28 Jun 2022 20:00:00 -0700 Joe Toste Joe Toste 706 Featuring J.R. Sloan, CIO, State of Arizona


Show Notes:

In this episode of The Public Sector Show by TechTables, J.R. Sloan, the CIO for the state of Arizona, joins us to discuss the challenges and successes of leading digital transformation and technology initiatives within a federated state like Arizona. From managing relationships with over 120 agencies to measuring success in a human-centric way, J.R. shares key insights into his approach as a leader and the impact of his work on Arizona's digital experiences. Listen in to discover how J.R. Sloan's leadership is shaping Arizona's technology landscape and digital government program.

Timestamps

00:39 - Introduction to J.R. Sloan and his role as the CIO for the state of Arizona.
01:37 - J.R. Sloan's journey and experiences within the public sector and the digital government program.
05:32 - The parallels between serving franchisees in the private sector and serving the 120 different agencies in the public sector.
06:23 - How success is measured in the public sector and the qualitative and quantitative metrics used for evaluation.
08:39 - Maintaining a human-centric approach while engaging with team members and leaders across agencies.
09:42 - The aspiration to deliver an Amazon-like digital experience for citizens and the efforts towards achieving this goal.
11:08 - Empathy and understanding the citizen's perspective in driving digital experiences.

⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.100 Unstoppable: How Arizona and Texas Are Leading the Way in Cybersecurity with Tim Roemer, Arizona Director of Homeland Security & State CISO, State of Arizona & Nancy Rainosek, State CISO, State of Texas 1 1 Ep.100 Unstoppable: How Arizona and Texas Are Leading the Way in Cybersecurity with Tim Roemer, Arizona Director of Homeland Security & State CISO, State of Arizona & Nancy Rainosek, State CISO, State of Texas full 19779473-b494-4334-9f6b-27397360f443 https://share.transistor.fm/s/6e12fc6d Featuring Tim Roemer, Arizona Director of Homeland Security & State CISO, State of Arizona & Nancy Rainosek, State CISO, State of Texas


Show Notes:


In today's landmark 100th episode of The Public Sector Show by TechTables, we dive deep into the forefront of state cybersecurity with Arizona's Director of Homeland Security, Tim Roemer, and Texas CISO, Nancy Rainosek, exploring how they're pioneering defenses against digital threats and ramping up cybersecurity efforts across their states. Discover the strategies behind Arizona and Texas's leading cybersecurity initiatives and understand the critical role of preparation, practice, and partnerships in safeguarding the digital frontiers of our local governments. Tune in as we unravel the rising tide of cyber resilience in the Phoenix Live Podcast Tour Series.


Timestamps


0:00 - Intro
02:55 - Tim Roemer's pivot from college football to cybersecurity excellence
07:45 - The transformative incident: Texas' 23-governments ransomware attack response
10:20 - Nancy Rainosek on uniting the military and emergency services for cybersecurity
12:58 - Arizona's social media strategy for cybersecurity awareness with Tim Roemer
15:27 - Strengthening local government cybersecurity through collaboration and training
18:19 - Involving students in state-level cybersecurity initiatives
20:15 - Making cybersecurity understandable to legislators to secure crucial funding
23:40 - Using maturity ratings to showcase cybersecurity improvements to lawmakers
26:35 - Gamification and positive reinforcement techniques in cybersecurity training
29:12 - Steve Bell's exploration into the role of cyber insurance in risk management
31:46 - The preference for prevention over ransom payments in cyber-attack strategies
37:18 - The parallels between disciplined practice in sports and preparation in cybersecurity
40:05 - The necessity of having a detailed playbook for cybersecurity threat scenarios
43:10 - Adoption of regional security operations centers and their impact
45:32 - Successful local government engagement in university-partnered cybersecurity initiatives

⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Featuring Tim Roemer, Arizona Director of Homeland Security & State CISO, State of Arizona & Nancy Rainosek, State CISO, State of Texas


Show Notes:


In today's landmark 100th episode of The Public Sector Show by TechTables, we dive deep into the forefront of state cybersecurity with Arizona's Director of Homeland Security, Tim Roemer, and Texas CISO, Nancy Rainosek, exploring how they're pioneering defenses against digital threats and ramping up cybersecurity efforts across their states. Discover the strategies behind Arizona and Texas's leading cybersecurity initiatives and understand the critical role of preparation, practice, and partnerships in safeguarding the digital frontiers of our local governments. Tune in as we unravel the rising tide of cyber resilience in the Phoenix Live Podcast Tour Series.


Timestamps


0:00 - Intro
02:55 - Tim Roemer's pivot from college football to cybersecurity excellence
07:45 - The transformative incident: Texas' 23-governments ransomware attack response
10:20 - Nancy Rainosek on uniting the military and emergency services for cybersecurity
12:58 - Arizona's social media strategy for cybersecurity awareness with Tim Roemer
15:27 - Strengthening local government cybersecurity through collaboration and training
18:19 - Involving students in state-level cybersecurity initiatives
20:15 - Making cybersecurity understandable to legislators to secure crucial funding
23:40 - Using maturity ratings to showcase cybersecurity improvements to lawmakers
26:35 - Gamification and positive reinforcement techniques in cybersecurity training
29:12 - Steve Bell's exploration into the role of cyber insurance in risk management
31:46 - The preference for prevention over ransom payments in cyber-attack strategies
37:18 - The parallels between disciplined practice in sports and preparation in cybersecurity
40:05 - The necessity of having a detailed playbook for cybersecurity threat scenarios
43:10 - Adoption of regional security operations centers and their impact
45:32 - Successful local government engagement in university-partnered cybersecurity initiatives

⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 21 Jun 2022 17:00:00 -0700 Joe Toste Joe Toste 1862 Featuring Tim Roemer, Arizona Director of Homeland Security & State CISO, State of Arizona & Nancy Rainosek, State CISO, State of Texas


Show Notes:


In today's landmark 100th episode of The Public Sector Show by TechTables, we dive deep into the forefront of state cybersecurity with Arizona's Director of Homeland Security, Tim Roemer, and Texas CISO, Nancy Rainosek, exploring how they're pioneering defenses against digital threats and ramping up cybersecurity efforts across their states. Discover the strategies behind Arizona and Texas's leading cybersecurity initiatives and understand the critical role of preparation, practice, and partnerships in safeguarding the digital frontiers of our local governments. Tune in as we unravel the rising tide of cyber resilience in the Phoenix Live Podcast Tour Series.


Timestamps


0:00 - Intro
02:55 - Tim Roemer's pivot from college football to cybersecurity excellence
07:45 - The transformative incident: Texas' 23-governments ransomware attack response
10:20 - Nancy Rainosek on uniting the military and emergency services for cybersecurity
12:58 - Arizona's social media strategy for cybersecurity awareness with Tim Roemer
15:27 - Strengthening local government cybersecurity through collaboration and training
18:19 - Involving students in state-level cybersecurity initiatives
20:15 - Making cybersecurity understandable to legislators to secure crucial funding
23:40 - Using maturity ratings to showcase cybersecurity improvements to lawmakers
26:35 - Gamification and positive reinforcement techniques in cybersecurity training
29:12 - Steve Bell's exploration into the role of cyber insurance in risk management
31:46 - The preference for prevention over ransom payments in cyber-attack strategies
37:18 - The parallels between disciplined practice in sports and preparation in cybersecurity
40:05 - The necessity of having a detailed playbook for cybersecurity threat scenarios
43:10 - Adoption of regional security operations centers and their impact
45:32 - Successful local government engagement in university-partnered cybersecurity initiatives

⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.99 Zero to One: Building From the Ground Up with Doug Lange, VP of IT Strategy at Choice Hotels International and fmr. CSO for the State of Arizona 1 1 Ep.99 Zero to One: Building From the Ground Up with Doug Lange, VP of IT Strategy at Choice Hotels International and fmr. CSO for the State of Arizona full 6bbf8d4e-e4a9-43bd-9f16-bfab98754936 https://share.transistor.fm/s/375d8cd8 Featuring Doug Lange, VP of IT Strategy at Choice Hotels International and fmr. CSO for the State of Arizona


Connect w/ Doug: https://www.linkedin.com/in/dmlange/


Show Notes:

In this episode, we sit down with Doug Lange, former Chief Strategy Officer for the State of Arizona and current VP of IT Strategy at Choice Hotels, to discuss his transition from the public sector to the private sector. We dive into the differences in speed and execution, exploring how the urgency in the private sector differs from the public sector. Additionally, we examine Doug’s unique approach to fostering a culture of creativity and empowerment in the workplace.

Timestamps

00:00 - Introduction to Doug Lange, sharing his background and current role at Choice Hotels.
01:21 - Doug's role in encouraging the host to go live and in person for the podcast.
02:26 - Reflecting on the journey from episode 22 to the present, highlighting the growth and development within the public sector.
03:46 - Exploring the book "Zero to One" by Peter Thiel and its influence on Doug's approach to speed and innovation in the private sector.
05:20 - Comparing the complexities and motivation in government versus the private sector.
06:36 - Discuss collaborative efforts and competition in the private sector compared to the community aspect of the public sector.
08:10 - Exploring the urgency and speed of execution in the private sector versus the public sector's risk-averse environment.
09:53 - Doug's thoughts on a potential return to the public sector and the areas that could be improved to foster growth and innovation.
14:16 - Addressing the concept of the slowness of government and how it balances with Doug's experience transitioning to the private sector.
18:34 - The "Speaker's Journey" career series and the impact of personal stories and vulnerabilities on team dynamics and collaboration.
21:06 - Sharing Simon Sinek's video and the power of openness and vulnerability in building diversity and fostering passion within a team.

⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Featuring Doug Lange, VP of IT Strategy at Choice Hotels International and fmr. CSO for the State of Arizona


Connect w/ Doug: https://www.linkedin.com/in/dmlange/


Show Notes:

In this episode, we sit down with Doug Lange, former Chief Strategy Officer for the State of Arizona and current VP of IT Strategy at Choice Hotels, to discuss his transition from the public sector to the private sector. We dive into the differences in speed and execution, exploring how the urgency in the private sector differs from the public sector. Additionally, we examine Doug’s unique approach to fostering a culture of creativity and empowerment in the workplace.

Timestamps

00:00 - Introduction to Doug Lange, sharing his background and current role at Choice Hotels.
01:21 - Doug's role in encouraging the host to go live and in person for the podcast.
02:26 - Reflecting on the journey from episode 22 to the present, highlighting the growth and development within the public sector.
03:46 - Exploring the book "Zero to One" by Peter Thiel and its influence on Doug's approach to speed and innovation in the private sector.
05:20 - Comparing the complexities and motivation in government versus the private sector.
06:36 - Discuss collaborative efforts and competition in the private sector compared to the community aspect of the public sector.
08:10 - Exploring the urgency and speed of execution in the private sector versus the public sector's risk-averse environment.
09:53 - Doug's thoughts on a potential return to the public sector and the areas that could be improved to foster growth and innovation.
14:16 - Addressing the concept of the slowness of government and how it balances with Doug's experience transitioning to the private sector.
18:34 - The "Speaker's Journey" career series and the impact of personal stories and vulnerabilities on team dynamics and collaboration.
21:06 - Sharing Simon Sinek's video and the power of openness and vulnerability in building diversity and fostering passion within a team.

⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 14 Jun 2022 00:00:00 -0700 Joe Toste Joe Toste 1328 Featuring Doug Lange, VP of IT Strategy at Choice Hotels International and fmr. CSO for the State of Arizona


Connect w/ Doug: https://www.linkedin.com/in/dmlange/


Show Notes:

In this episode, we sit down with Doug Lange, former Chief Strategy Officer for the State of Arizona and current VP of IT Strategy at Choice Hotels, to discuss his transition from the public sector to the private sector. We dive into the differences in speed and execution, exploring how the urgency in the private sector differs from the public sector. Additionally, we examine Doug’s unique approach to fostering a culture of creativity and empowerment in the workplace.

Timestamps

00:00 - Introduction to Doug Lange, sharing his background and current role at Choice Hotels.
01:21 - Doug's role in encouraging the host to go live and in person for the podcast.
02:26 - Reflecting on the journey from episode 22 to the present, highlighting the growth and development within the public sector.
03:46 - Exploring the book "Zero to One" by Peter Thiel and its influence on Doug's approach to speed and innovation in the private sector.
05:20 - Comparing the complexities and motivation in government versus the private sector.
06:36 - Discuss collaborative efforts and competition in the private sector compared to the community aspect of the public sector.
08:10 - Exploring the urgency and speed of execution in the private sector versus the public sector's risk-averse environment.
09:53 - Doug's thoughts on a potential return to the public sector and the areas that could be improved to foster growth and innovation.
14:16 - Addressing the concept of the slowness of government and how it balances with Doug's experience transitioning to the private sector.
18:34 - The "Speaker's Journey" career series and the impact of personal stories and vulnerabilities on team dynamics and collaboration.
21:06 - Sharing Simon Sinek's video and the power of openness and vulnerability in building diversity and fostering passion within a team.

⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

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This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.98 Interview with Justin Fair, CIO, City of Goodyear & Bradley Pristelski, CIO at CommonSpirit (S.W.) 1 1 Ep.98 Interview with Justin Fair, CIO, City of Goodyear & Bradley Pristelski, CIO at CommonSpirit (S.W.) full publicsectorshow.podbean.com/60c61cf1-1ade-34b6-9c6b-5bb35ca9d304 https://share.transistor.fm/s/9e38482c Connect w/ Justin:
https://www.linkedin.com/in/justin-fair-537772a/
https://twitter.com/FairTime81 
Summary
Justin Fair, CIO at the City of Goodyear & Bradley Pristelski, CIO at CommonSpirit (S.W.), discuss how medical I.T. experience has helped them both as CIOs and the similarities and differences between the private and public sectors when it comes to consolidating systems and applications. They also dive into how to create buy-in for teams, the importance of mission, goals, and implementation, along with the challenges of managing teams and the importance of speed in government.
Timestamps
0:00 Intro
2:14 Give ownership to create buy-in
3:55 Justin's journey from healthcare to public government
4:20 Goodyear Top 10 fastest-growing cities
5:07 How has Justin's decade of medical IT experience influenced him as City CIO
5:23 How to engage the city from a public policy, technology, and healthcare multiple set of perspectives when building out a smart city
9:41 How the City CIO and City Manager are collaborating in building out their smart city master plan
12:30 What is Common Spirit focusing on, and how have those points grown their company?
14:52 How to Create Buy-in 1. The Why (mission) 2. The What (goals) 3: The How (implementation)
16:46 How do you get your team to buy into the mission?
20:00 Building Credibility & Relationship
Sign up for Behind the Mic by TechTables:
⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.
⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.
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Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.
➔ Sign up here:
Follow TechTables:
💻 website ➔ https://www.techtables.com/
🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/
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🐣 Twitter ➔ https://twitter.com/thejoetoste
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL
📡 Subscribe to the TechTables Channel: @techtables
Check out new episodes on https://www.techtables.com/
And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.
Whenever you're ready, here are 5 ways I can help you:
→ Newsletter - subscribe for free. 
→ Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com
→ Live Events - stay in touch about locations and dates in 2023!
→ Book me to speak - click here!
→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Connect w/ Justin:
https://www.linkedin.com/in/justin-fair-537772a/
https://twitter.com/FairTime81 
Summary
Justin Fair, CIO at the City of Goodyear & Bradley Pristelski, CIO at CommonSpirit (S.W.), discuss how medical I.T. experience has helped them both as CIOs and the similarities and differences between the private and public sectors when it comes to consolidating systems and applications. They also dive into how to create buy-in for teams, the importance of mission, goals, and implementation, along with the challenges of managing teams and the importance of speed in government.
Timestamps
0:00 Intro
2:14 Give ownership to create buy-in
3:55 Justin's journey from healthcare to public government
4:20 Goodyear Top 10 fastest-growing cities
5:07 How has Justin's decade of medical IT experience influenced him as City CIO
5:23 How to engage the city from a public policy, technology, and healthcare multiple set of perspectives when building out a smart city
9:41 How the City CIO and City Manager are collaborating in building out their smart city master plan
12:30 What is Common Spirit focusing on, and how have those points grown their company?
14:52 How to Create Buy-in 1. The Why (mission) 2. The What (goals) 3: The How (implementation)
16:46 How do you get your team to buy into the mission?
20:00 Building Credibility & Relationship
Sign up for Behind the Mic by TechTables:
⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.
⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.
➔ Subscribe here: https://www.techtables.com/
Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.
➔ Sign up here:
Follow TechTables:
💻 website ➔ https://www.techtables.com/
🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/
🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/
🐣 Twitter ➔ https://twitter.com/thejoetoste
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL
📡 Subscribe to the TechTables Channel: @techtables
Check out new episodes on https://www.techtables.com/
And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.
Whenever you're ready, here are 5 ways I can help you:
→ Newsletter - subscribe for free. 
→ Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com
→ Live Events - stay in touch about locations and dates in 2023!
→ Book me to speak - click here!
→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 07 Jun 2022 05:53:00 -0700 Joe Toste Joe Toste 1315 Featuring Justin Fair, CIO at the City of Goodyear & Bradley Pristelski, CIO at CommonSpirit (Southwest)Connect w/ Justin:https://www.linkedin.com/in/justin-fair-537772a/ https://twitter.com/FairTime81 SummaryJustin Fair, CIO at the City of Goo... Featuring Justin Fair, CIO at the City of Goodyear & Bradley Pristelski, CIO at CommonSpirit (Southwest)Connect w/ Justin:https://www.linkedin.com/in/justin-fair-537772a/ https://twitter.com/FairTime81 SummaryJustin Fair, CIO at the City of Goo... No #96: Heavy is the Head that Wears the Crown 1 1 #96: Heavy is the Head that Wears the Crown full 751fcf00-f110-11ed-aaeb-1f4b8b8f4451 https://share.transistor.fm/s/6f482dd0 JP spent nearly a decade in the SEAL Teams with three combat deployments. Sent to the violent terrorist stronghold of Ramadi, Iraq in 2006 with SEAL Team Three’s Task Unit Bruiser, J.P. served as point man, machine gunner, and lead sniper for Delta Platoon opposite the American Sniper, Chris Kyle, who was in Charlie Platoon.
For his leadership and courage under fire, JP was awarded a Silver Star, 2 Bronze Stars with Valor and the Army Commendation Medal with Valor helping Task Unit Bruiser to become the most highly decorated special operations unit of the Iraq War.
He worked closely with SEAL Officers Jocko Willink, his Task Unit Commander, and Leif Babin, and was the driving force on many of the daring combat operations Jocko and Leif wrote about in Extreme Ownership.
Connect: LinkedIn, Twitter, Instagram
The worst day of my life is somebody's dream. They would love to have those hardships because if they had those hardships, that meant they have all the other stuff that I have. ~ JP Dinnell
Working your nine-to-five and going to the gym for an hour is not grinding it out. You're doing what humans are supposed to do. I look at people with two to three jobs, raising kids, and trying to go to school to get a degree -they're grinding ~ JP Dinnell
You've been to the monster, you've read the books, you've listened to podcasts. You know this to be true. You can't fake ownership. You have to believe it. You have to truly look at the situation and find ways to make it your fault. And the problem with that is that means that you're going to have humility ~ JP Dinnell
In today's episode, we cover:
(02:55) JP shares his journey "From 222 to 28:" Who quits and who endures? And what kind of mindset do you need to triumph?
04:30) From "Need to Know" to "Here's What I Know-" Using Truth to Build Trustworthy Teams
(09:50) How changing one's perspective can be life-changing
(15:49) What makes a good Navy Seal? What makes a good person in society? JP's answer may surprise you.
(17:29) Real advice on how to climb out of the dark places in life
(30:24) The danger of complacency, and how to fight it- every day.
(33:08) Why protecting your marriage should be one of (if not the) most important priorities in your life
(35:20) Have you ever thought, "I'm not a manager or a boss so therefore I'm not a leader?" JP disagrees and explains why you don't need a title to be a leader.
(39:32) JP lists his top 3 pieces of advice for achieving an elite level of mastery
(49:42) How to channel stress to build rather than destroy
We send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.
Sign up for Behind the Mic by TechTables https://www.techtables.com/
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)
Follow us:
LinkedIn TechTables https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> JP spent nearly a decade in the SEAL Teams with three combat deployments. Sent to the violent terrorist stronghold of Ramadi, Iraq in 2006 with SEAL Team Three’s Task Unit Bruiser, J.P. served as point man, machine gunner, and lead sniper for Delta Platoon opposite the American Sniper, Chris Kyle, who was in Charlie Platoon.
For his leadership and courage under fire, JP was awarded a Silver Star, 2 Bronze Stars with Valor and the Army Commendation Medal with Valor helping Task Unit Bruiser to become the most highly decorated special operations unit of the Iraq War.
He worked closely with SEAL Officers Jocko Willink, his Task Unit Commander, and Leif Babin, and was the driving force on many of the daring combat operations Jocko and Leif wrote about in Extreme Ownership.
Connect: LinkedIn, Twitter, Instagram
The worst day of my life is somebody's dream. They would love to have those hardships because if they had those hardships, that meant they have all the other stuff that I have. ~ JP Dinnell
Working your nine-to-five and going to the gym for an hour is not grinding it out. You're doing what humans are supposed to do. I look at people with two to three jobs, raising kids, and trying to go to school to get a degree -they're grinding ~ JP Dinnell
You've been to the monster, you've read the books, you've listened to podcasts. You know this to be true. You can't fake ownership. You have to believe it. You have to truly look at the situation and find ways to make it your fault. And the problem with that is that means that you're going to have humility ~ JP Dinnell
In today's episode, we cover:
(02:55) JP shares his journey "From 222 to 28:" Who quits and who endures? And what kind of mindset do you need to triumph?
04:30) From "Need to Know" to "Here's What I Know-" Using Truth to Build Trustworthy Teams
(09:50) How changing one's perspective can be life-changing
(15:49) What makes a good Navy Seal? What makes a good person in society? JP's answer may surprise you.
(17:29) Real advice on how to climb out of the dark places in life
(30:24) The danger of complacency, and how to fight it- every day.
(33:08) Why protecting your marriage should be one of (if not the) most important priorities in your life
(35:20) Have you ever thought, "I'm not a manager or a boss so therefore I'm not a leader?" JP disagrees and explains why you don't need a title to be a leader.
(39:32) JP lists his top 3 pieces of advice for achieving an elite level of mastery
(49:42) How to channel stress to build rather than destroy
We send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.
Sign up for Behind the Mic by TechTables https://www.techtables.com/
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)
Follow us:
LinkedIn TechTables https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Mon, 30 May 2022 05:00:00 -0700 Joe Toste Joe Toste 3130 JP spent nearly a decade in the SEAL Teams with three combat deployments. Sent to the violent terrorist stronghold of Ramadi, Iraq in 2006 with SEAL Team Three’s Task Unit Bruiser, J.P. served as point man, machine gunner, and lead sniper for Delta Platoon opposite the American Sniper, Chris Kyle, who was in Charlie Platoon. JP spent nearly a decade in the SEAL Teams with three combat deployments. Sent to the violent terrorist stronghold of Ramadi, Iraq in 2006 with SEAL Team Three’s Task Unit Bruiser, J.P. served as point man, machine gunner, and lead sniper for Delta Platoo No The Importance of Experiential Learning with Vanessa Hammler Kenon, Associate VP, UT San Antonio 1 1 The Importance of Experiential Learning with Vanessa Hammler Kenon, Associate VP, UT San Antonio full publicsectorshow.podbean.com/40874f0d-3ed4-34a3-ae14-69a727632cf8 https://share.transistor.fm/s/2a4898a7
Connect with Vanessa: https://www.linkedin.com/in/vanessa-hammler-kenon-69933554/

Time Stamps

00:00 Intro

02:43 The mission pyramid

04:55 Experiential learning

13:21 Connecting students into the tech workforce

15:58 Is excellence disappearing from education today?

23:33 Replacing complacency with curiosity

29:04 Teaching about digital/analog with Teddy Ruxpin

33:57 Innovative solutions trending for students

40:57 Outro

Whenever you're ready, here is the one way I can help you:

→ Join the TechTables+ Community Today 

https://www.techtables.com/signup

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes at https://www.techtables.com/

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

➔ Subscribe here: https://www.techtables.com/

Follow TechTables:

💻 website ➔ https://www.techtables.com/

🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/

🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/

🐣 Twitter ➔ https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]>
Connect with Vanessa: https://www.linkedin.com/in/vanessa-hammler-kenon-69933554/

Time Stamps

00:00 Intro

02:43 The mission pyramid

04:55 Experiential learning

13:21 Connecting students into the tech workforce

15:58 Is excellence disappearing from education today?

23:33 Replacing complacency with curiosity

29:04 Teaching about digital/analog with Teddy Ruxpin

33:57 Innovative solutions trending for students

40:57 Outro

Whenever you're ready, here is the one way I can help you:

→ Join the TechTables+ Community Today 

https://www.techtables.com/signup

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes at https://www.techtables.com/

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

➔ Subscribe here: https://www.techtables.com/

Follow TechTables:

💻 website ➔ https://www.techtables.com/

🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/

🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/

🐣 Twitter ➔ https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 24 May 2022 05:23:00 -0700 Joe Toste Joe Toste 2523 Today on the Public Sector Show by TechTables, we talk about experiential learning, innovative solutions trending at universities, the "mission pyramid," and more with Dr. Vanessa Kenon, Associate Vice President of Technology Compliance and Communit... Today on the Public Sector Show by TechTables, we talk about experiential learning, innovative solutions trending at universities, the "mission pyramid," and more with Dr. Vanessa Kenon, Associate Vice President of Technology Compliance and Communit... No Government Complacency Breeds Mediocrity with Todd Ryan, fmr. CIO, Hillsborough County Sheriff’s Office 1 1 Government Complacency Breeds Mediocrity with Todd Ryan, fmr. CIO, Hillsborough County Sheriff’s Office full publicsectorshow.podbean.com/11b86c53-0788-3787-9296-b8bf118025ae https://share.transistor.fm/s/035dad2c
Nagarro Public Sector is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro Public Sector offers expertise in Digital Services, Legacy Modernization, Case Management, Data & Analytics, Service Desk, Cyber Security, and more. To learn more, check out https://www.nagarro.com/

On this episode of The Public Sector Show by TechTables, we speak with Todd Ryan, fmr. CIO for Hillsborough County Sheriff's Office, about creating a team that wants more for the communities they serve, creating generational change through opportunities that work, how to change perception through delivering results, and more.

Connect with Todd: https://www.linkedin.com/in/toddryan/

Time Stamps

00:00 Intro

02:32 From Entrepreneur to Sheriff's Office

07:45 Entrepreneurial Lessons

09:03 Making Automation Work for the People

11:36 How to Create a Team of Doers

13:49 Lead by Why's not How's

15:07 Is your team a golf course or a rose bush?

18:07 Mission-based hiring

22:53 Creating Generational Change

26:49 On Florida Cybersecurity perception and follow-through

36:12 The most fulfilling part of Todd's job

39:56 Outro

Whenever you're ready, here is one way I can help you:

→ Join the TechTables+ Community Today 

Sign up here for TechTables+ https://www.techtables.com/signup 

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes at https://www.techtables.com/

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

➔ Subscribe here: https://www.techtables.com/

Follow TechTables:

💻 website ➔ https://www.techtables.com/

🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/

🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/

🐣 Twitter ➔ https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]>
Nagarro Public Sector is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro Public Sector offers expertise in Digital Services, Legacy Modernization, Case Management, Data & Analytics, Service Desk, Cyber Security, and more. To learn more, check out https://www.nagarro.com/

On this episode of The Public Sector Show by TechTables, we speak with Todd Ryan, fmr. CIO for Hillsborough County Sheriff's Office, about creating a team that wants more for the communities they serve, creating generational change through opportunities that work, how to change perception through delivering results, and more.

Connect with Todd: https://www.linkedin.com/in/toddryan/

Time Stamps

00:00 Intro

02:32 From Entrepreneur to Sheriff's Office

07:45 Entrepreneurial Lessons

09:03 Making Automation Work for the People

11:36 How to Create a Team of Doers

13:49 Lead by Why's not How's

15:07 Is your team a golf course or a rose bush?

18:07 Mission-based hiring

22:53 Creating Generational Change

26:49 On Florida Cybersecurity perception and follow-through

36:12 The most fulfilling part of Todd's job

39:56 Outro

Whenever you're ready, here is one way I can help you:

→ Join the TechTables+ Community Today 

Sign up here for TechTables+ https://www.techtables.com/signup 

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes at https://www.techtables.com/

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

➔ Subscribe here: https://www.techtables.com/

Follow TechTables:

💻 website ➔ https://www.techtables.com/

🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/

🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/

🐣 Twitter ➔ https://twitter.com/thejoetoste

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 10 May 2022 06:11:00 -0700 Joe Toste Joe Toste 2470 A big thank you to our brand partners who keep this podcast free to the listener: Nagarro Public Sector is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technolog... A big thank you to our brand partners who keep this podcast free to the listener: Nagarro Public Sector is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technolog... No Ep.80 Envisioning Equity through Broadband with Jim Weaver, Secretary for Information Technology / State CIO at State of North Carolina 1 1 Ep.80 Envisioning Equity through Broadband with Jim Weaver, Secretary for Information Technology / State CIO at State of North Carolina full c8059344-add1-44fb-b91f-69021f1dde19 https://share.transistor.fm/s/3fc36f0e Show Notes

Jim Weaver, Secretary for Information Technology & CIO for the State of North Carolina. Jim leads the agency responsible for strategic IT planning and the procurement and delivery of IT services and solutions as well as cybersecurity. In today's episode, we cover Jim's unique perspective on North Carolina's leadership in expanding equity through broadband access and affordability across the state.


We know that in some cases it's 2-3% of a family's income to pay for the cost of internet. And during the times of the pandemic and the economic upheaval that we saw in 2020, there was a choice between access to these types of benefits, if you will, versus putting food on the table ~ Jim Weaver About 10% of our state, or about 1.1 million individuals, do not have access to the internet today here in North Carolina. And that's terrifying ~Jim Weaver Schools now, as we've seen, aren't necessarily a schoolhouse. Our world has changed a lot because of COVID. And so we have to look at delivering service wherever they're at and when the individual needs it ~ Jim Weaver


Powered by: Verizon Public Sector

And a huge thank you to Verizon Public Sector. This live podcast would not be possible without the support of Verizon. Verizon is redefining the front line for first responders, educators, and K-12 students. As a high school basketball coach working with young student-athletes I love the important mission Verizon is filling at the federal, state, and local levels working to close the digital divide by investing in high-speed internet infrastructure, access, and affordability across the nation. Learn more about Verizon Public Sector by heading to verizon.com/business/solutions/public-sector/.


In today's episode you will learn:

[02:18] What are three key strategies in North Carolina's $1.2 billion holistic approach to providing broadband to all areas- rural, suburban, and urban- throughout the state?

[06:18] What is North Carolina doing well that has been attracting high-tech industries to the state? And what does Jim envision needs to be done in order to sustain those opportunities?

[08:11] How is North Carolina addressing the digital equity divide differently than what has been done in the past? Jim Weaver talks about the governor's plan for 100% connection for households with school-aged children.

[16:40] Jim identifies what he terms as the Four Pillars of Digital Transformation and where they are headed with each

[29:15] The importance of agility in organizational structure

[00:18] + [23:39] Can a die-hard Yankees fan and Red Sox fan peacefully coexist? The friendly banter begins here, and continues in Raleigh on TechTables' first Suite Talk: Grillin' & Chillin' event, coming up on July 22nd, 2022

⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables 


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Show Notes

Jim Weaver, Secretary for Information Technology & CIO for the State of North Carolina. Jim leads the agency responsible for strategic IT planning and the procurement and delivery of IT services and solutions as well as cybersecurity. In today's episode, we cover Jim's unique perspective on North Carolina's leadership in expanding equity through broadband access and affordability across the state.


We know that in some cases it's 2-3% of a family's income to pay for the cost of internet. And during the times of the pandemic and the economic upheaval that we saw in 2020, there was a choice between access to these types of benefits, if you will, versus putting food on the table ~ Jim Weaver About 10% of our state, or about 1.1 million individuals, do not have access to the internet today here in North Carolina. And that's terrifying ~Jim Weaver Schools now, as we've seen, aren't necessarily a schoolhouse. Our world has changed a lot because of COVID. And so we have to look at delivering service wherever they're at and when the individual needs it ~ Jim Weaver


Powered by: Verizon Public Sector

And a huge thank you to Verizon Public Sector. This live podcast would not be possible without the support of Verizon. Verizon is redefining the front line for first responders, educators, and K-12 students. As a high school basketball coach working with young student-athletes I love the important mission Verizon is filling at the federal, state, and local levels working to close the digital divide by investing in high-speed internet infrastructure, access, and affordability across the nation. Learn more about Verizon Public Sector by heading to verizon.com/business/solutions/public-sector/.


In today's episode you will learn:

[02:18] What are three key strategies in North Carolina's $1.2 billion holistic approach to providing broadband to all areas- rural, suburban, and urban- throughout the state?

[06:18] What is North Carolina doing well that has been attracting high-tech industries to the state? And what does Jim envision needs to be done in order to sustain those opportunities?

[08:11] How is North Carolina addressing the digital equity divide differently than what has been done in the past? Jim Weaver talks about the governor's plan for 100% connection for households with school-aged children.

[16:40] Jim identifies what he terms as the Four Pillars of Digital Transformation and where they are headed with each

[29:15] The importance of agility in organizational structure

[00:18] + [23:39] Can a die-hard Yankees fan and Red Sox fan peacefully coexist? The friendly banter begins here, and continues in Raleigh on TechTables' first Suite Talk: Grillin' & Chillin' event, coming up on July 22nd, 2022

⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables 


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Fri, 01 Apr 2022 09:00:00 -0700 Joe Toste Joe Toste 2152 Show Notes

Jim Weaver, Secretary for Information Technology & CIO for the State of North Carolina. Jim leads the agency responsible for strategic IT planning and the procurement and delivery of IT services and solutions as well as cybersecurity. In today's episode, we cover Jim's unique perspective on North Carolina's leadership in expanding equity through broadband access and affordability across the state.


We know that in some cases it's 2-3% of a family's income to pay for the cost of internet. And during the times of the pandemic and the economic upheaval that we saw in 2020, there was a choice between access to these types of benefits, if you will, versus putting food on the table ~ Jim Weaver About 10% of our state, or about 1.1 million individuals, do not have access to the internet today here in North Carolina. And that's terrifying ~Jim Weaver Schools now, as we've seen, aren't necessarily a schoolhouse. Our world has changed a lot because of COVID. And so we have to look at delivering service wherever they're at and when the individual needs it ~ Jim Weaver


Powered by: Verizon Public Sector

And a huge thank you to Verizon Public Sector. This live podcast would not be possible without the support of Verizon. Verizon is redefining the front line for first responders, educators, and K-12 students. As a high school basketball coach working with young student-athletes I love the important mission Verizon is filling at the federal, state, and local levels working to close the digital divide by investing in high-speed internet infrastructure, access, and affordability across the nation. Learn more about Verizon Public Sector by heading to verizon.com/business/solutions/public-sector/.


In today's episode you will learn:

[02:18] What are three key strategies in North Carolina's $1.2 billion holistic approach to providing broadband to all areas- rural, suburban, and urban- throughout the state?

[06:18] What is North Carolina doing well that has been attracting high-tech industries to the state? And what does Jim envision needs to be done in order to sustain those opportunities?

[08:11] How is North Carolina addressing the digital equity divide differently than what has been done in the past? Jim Weaver talks about the governor's plan for 100% connection for households with school-aged children.

[16:40] Jim identifies what he terms as the Four Pillars of Digital Transformation and where they are headed with each

[29:15] The importance of agility in organizational structure

[00:18] + [23:39] Can a die-hard Yankees fan and Red Sox fan peacefully coexist? The friendly banter begins here, and continues in Raleigh on TechTables' first Suite Talk: Grillin' & Chillin' event, coming up on July 22nd, 2022

⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables 


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Interview with Darrell Tompkins, CIO, Texas Water Development Board 1 1 Interview with Darrell Tompkins, CIO, Texas Water Development Board full publicsectorshow.podbean.com/c5fe71fa-40aa-3c07-998f-926e8d09fd05 https://share.transistor.fm/s/d5ea2cdd
Connect with Darrell: https://www.linkedin.com/in/darrell-tompkins-0992132/

Sponsor: Nagarro Public Sector

Nagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, and digital product engineering to system integration work across platforms. Check out https://www.nagarro.com/en.

Summary

In the podcast episode featuring Darrell Tompkins, the CIO of the Texas Water Development Board, the importance of customer service in the IT profession was discussed. Darrell's background in hospitality and technology helped him to anticipate customer needs and provide solutions before they were asked for. He emphasized the importance of providing excellent customer service and how it can make a customer's life easier. Additionally, Darrell discussed the role of the Texas Water Development Board in providing loans to local governments and communities for water supply and water quality projects, as well as new flood mitigation initiatives.

Timestamps

0:00 - Intro

3:15 - Customer service and relationships are critical pillars to success

7:46 - First solutions implemented at the Four Seasons

9:30 - The 3P’s: People, Product, & Profit

12:55 - Why are people and culture so important to any organization

16:12 - The importance of culture in sports

20:14 - Building a winning team

23:58 - The types of projects the Texas Water Development Board engages in throughout the state.

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

➔ Subscribe here: https://www.techtables.com/

Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.

➔ Sign up here:

Follow TechTables:

💻 website ➔ https://www.techtables.com/

🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/

🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/

🐣 Twitter ➔ https://twitter.com/thejoetoste

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes on https://www.techtables.com/

And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.

Whenever you're ready, here are 5 ways I can help you:

→ Newsletter - subscribe for free. 

→ Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com

→ Live Events - stay in touch about locations and dates in 2023!

→ Book me to speak - click here!

→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]>
Connect with Darrell: https://www.linkedin.com/in/darrell-tompkins-0992132/

Sponsor: Nagarro Public Sector

Nagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, and digital product engineering to system integration work across platforms. Check out https://www.nagarro.com/en.

Summary

In the podcast episode featuring Darrell Tompkins, the CIO of the Texas Water Development Board, the importance of customer service in the IT profession was discussed. Darrell's background in hospitality and technology helped him to anticipate customer needs and provide solutions before they were asked for. He emphasized the importance of providing excellent customer service and how it can make a customer's life easier. Additionally, Darrell discussed the role of the Texas Water Development Board in providing loans to local governments and communities for water supply and water quality projects, as well as new flood mitigation initiatives.

Timestamps

0:00 - Intro

3:15 - Customer service and relationships are critical pillars to success

7:46 - First solutions implemented at the Four Seasons

9:30 - The 3P’s: People, Product, & Profit

12:55 - Why are people and culture so important to any organization

16:12 - The importance of culture in sports

20:14 - Building a winning team

23:58 - The types of projects the Texas Water Development Board engages in throughout the state.

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

➔ Subscribe here: https://www.techtables.com/

Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.

➔ Sign up here:

Follow TechTables:

💻 website ➔ https://www.techtables.com/

🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/

🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/

🐣 Twitter ➔ https://twitter.com/thejoetoste

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes on https://www.techtables.com/

And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.

Whenever you're ready, here are 5 ways I can help you:

→ Newsletter - subscribe for free. 

→ Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com

→ Live Events - stay in touch about locations and dates in 2023!

→ Book me to speak - click here!

→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 29 Mar 2022 05:30:00 -0700 Joe Toste Joe Toste 1736 Featuring Darrell Tompkins, CIO, Texas Water Development Board Connect with Darrell: https://www.linkedin.com/in/darrell-tompkins-0992132/ Sponsor: Nagarro Public Sector Nagarro excels at helping senior technology leaders in digital disruption from ... Featuring Darrell Tompkins, CIO, Texas Water Development Board Connect with Darrell: https://www.linkedin.com/in/darrell-tompkins-0992132/ Sponsor: Nagarro Public Sector Nagarro excels at helping senior technology leaders in digital disruption from ... No Ep.81 Workforce of the Future: Growing Your Public Sector Alumni 1 1 Ep.81 Workforce of the Future: Growing Your Public Sector Alumni full substack:post:125548103 https://share.transistor.fm/s/8fac6905 We cover Kevin's unique perspectives on the benefits of private sector experience in the public sector, utilizing internship opportunities to create a culture of alumni who want to return and serve, Montana's Digital Challenge, and the low code, no code strategy.

Connect with Kevin Gilbertson: https://www.linkedin.com/in/kgilbertson/

Timestamps

0:00 Intro

00:50 Kevin shares his background in the private sector and how having a non-exclusively public sector background can benefit persons in CIO roles

09:37 Kevin discusses how onboarding people into the Public Sector through internship and apprenticeship opportunities can be a win-win

11:19 It's not just about pay: Kevin relates how the ability to impact citizens' lives for the better brings value beyond monetary compensation

13:34 Send them out and welcome them back- Kevin talks about the importance of creating an "alumni" mindset that encourages former employees to want to come back when they are ready to serve again

18:58 How incorporating learning-based goals alongside results-driven goals can produce better overall outcomes

19:59 What is the Montana Digital Challenge and the next steps being taken towards going 100% digital?

26:32 The low code, no code strategy and how it's being implemented in Montana

Get new episodes directly in your inbox - We send updates every week and bonus content over the weekend. Join the newsletter below.

TechTables is a listener-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.

Follow us:

LinkedIn TechTables https://www.linkedin.com/company/techtables/

LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/

Twitter https://twitter.com/thejoetoste



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> We cover Kevin's unique perspectives on the benefits of private sector experience in the public sector, utilizing internship opportunities to create a culture of alumni who want to return and serve, Montana's Digital Challenge, and the low code, no code strategy.

Connect with Kevin Gilbertson: https://www.linkedin.com/in/kgilbertson/

Timestamps

0:00 Intro

00:50 Kevin shares his background in the private sector and how having a non-exclusively public sector background can benefit persons in CIO roles

09:37 Kevin discusses how onboarding people into the Public Sector through internship and apprenticeship opportunities can be a win-win

11:19 It's not just about pay: Kevin relates how the ability to impact citizens' lives for the better brings value beyond monetary compensation

13:34 Send them out and welcome them back- Kevin talks about the importance of creating an "alumni" mindset that encourages former employees to want to come back when they are ready to serve again

18:58 How incorporating learning-based goals alongside results-driven goals can produce better overall outcomes

19:59 What is the Montana Digital Challenge and the next steps being taken towards going 100% digital?

26:32 The low code, no code strategy and how it's being implemented in Montana

Get new episodes directly in your inbox - We send updates every week and bonus content over the weekend. Join the newsletter below.

TechTables is a listener-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.

Follow us:

LinkedIn TechTables https://www.linkedin.com/company/techtables/

LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/

Twitter https://twitter.com/thejoetoste



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 01 Mar 2022 10:06:00 -0800 Joe Toste Joe Toste 2419 We cover Kevin's unique perspectives on the benefits of private sector experience in the public sector, utilizing internship opportunities to create a culture of alumni who want to return and serve, Montana's Digital Challenge, and the low code, no code strategy.

Connect with Kevin Gilbertson: https://www.linkedin.com/in/kgilbertson/

Timestamps

0:00 Intro

00:50 Kevin shares his background in the private sector and how having a non-exclusively public sector background can benefit persons in CIO roles

09:37 Kevin discusses how onboarding people into the Public Sector through internship and apprenticeship opportunities can be a win-win

11:19 It's not just about pay: Kevin relates how the ability to impact citizens' lives for the better brings value beyond monetary compensation

13:34 Send them out and welcome them back- Kevin talks about the importance of creating an "alumni" mindset that encourages former employees to want to come back when they are ready to serve again

18:58 How incorporating learning-based goals alongside results-driven goals can produce better overall outcomes

19:59 What is the Montana Digital Challenge and the next steps being taken towards going 100% digital?

26:32 The low code, no code strategy and how it's being implemented in Montana

Get new episodes directly in your inbox - We send updates every week and bonus content over the weekend. Join the newsletter below.

TechTables is a listener-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.

Follow us:

LinkedIn TechTables https://www.linkedin.com/company/techtables/

LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/

Twitter https://twitter.com/thejoetoste



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.71 Dynatrace: From On-Prem to Cloud with Steve Tack, SVP of Product Management at Dynatrace 1 1 Ep.71 Dynatrace: From On-Prem to Cloud with Steve Tack, SVP of Product Management at Dynatrace full 0075f0df-c376-44e6-bcc9-4707dc17c832 https://share.transistor.fm/s/862639ba Featuring Steve Tack, SVP of Product Management at Dynatrace. He is responsible for product vision and go-to-market strategy. We cover Steve's unique views around being a player-coach, empathy-led problem solving, a bias towards action, agility, and digitally transforming faster, smarter, and easier in the cloud. You'll gain insights into how Dynatrace is empowering companies to navigate the transition from on-prem to cloud environments and driving successful digital transformations.

Connect: LinkedIn, Twitter

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now


Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

📬 Subscribe to the newsletter


📚 Timestamps

00:34 - Steve provides an overview of Dynatrace and its role in helping companies successfully adapt and adopt new enterprise cloud technologies.
01:54 - Steve Tack draws parallels between coaching athletics and coaching the product team at Dynatrace, emphasizing the importance of engagement, competition, and bias toward action.
06:20 - Discussion on how Dynatrace is helping customers deploy faster and with more agility in a multi-cloud environment, focusing on the increasing complexity of cloud infrastructure services and the need for speed, reliability, and security.
09:01 - Three key lessons were shared on navigating the transition from on-prem to cloud, emphasizing the significance of people and processes, adopting cloud-native technology, and having a bias towards innovation.
18:07 - Testimonial highlighting the impact of Dynatrace in increasing conversions for a footwear retailer during the pandemic, showcasing the role of automation in driving innovation and freeing up development capacity.
22:34 - Steve Tack shares insights into where Dynatrace is heading in the next three to five years, focusing on leveraging automation and driving businesses forward with precise answers and automated actions.


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Featuring Steve Tack, SVP of Product Management at Dynatrace. He is responsible for product vision and go-to-market strategy. We cover Steve's unique views around being a player-coach, empathy-led problem solving, a bias towards action, agility, and digitally transforming faster, smarter, and easier in the cloud. You'll gain insights into how Dynatrace is empowering companies to navigate the transition from on-prem to cloud environments and driving successful digital transformations.

Connect: LinkedIn, Twitter

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now


Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

📬 Subscribe to the newsletter


📚 Timestamps

00:34 - Steve provides an overview of Dynatrace and its role in helping companies successfully adapt and adopt new enterprise cloud technologies.
01:54 - Steve Tack draws parallels between coaching athletics and coaching the product team at Dynatrace, emphasizing the importance of engagement, competition, and bias toward action.
06:20 - Discussion on how Dynatrace is helping customers deploy faster and with more agility in a multi-cloud environment, focusing on the increasing complexity of cloud infrastructure services and the need for speed, reliability, and security.
09:01 - Three key lessons were shared on navigating the transition from on-prem to cloud, emphasizing the significance of people and processes, adopting cloud-native technology, and having a bias towards innovation.
18:07 - Testimonial highlighting the impact of Dynatrace in increasing conversions for a footwear retailer during the pandemic, showcasing the role of automation in driving innovation and freeing up development capacity.
22:34 - Steve Tack shares insights into where Dynatrace is heading in the next three to five years, focusing on leveraging automation and driving businesses forward with precise answers and automated actions.


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 28 Dec 2021 09:25:00 -0800 Joe Toste Joe Toste 1532 Featuring Steve Tack, SVP of Product Management at Dynatrace. He is responsible for product vision and go-to-market strategy. We cover Steve's unique views around being a player-coach, empathy-led problem solving, a bias towards action, agility, and digitally transforming faster, smarter, and easier in the cloud. You'll gain insights into how Dynatrace is empowering companies to navigate the transition from on-prem to cloud environments and driving successful digital transformations.

Connect: LinkedIn, Twitter

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now


Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

📬 Subscribe to the newsletter


📚 Timestamps

00:34 - Steve provides an overview of Dynatrace and its role in helping companies successfully adapt and adopt new enterprise cloud technologies.
01:54 - Steve Tack draws parallels between coaching athletics and coaching the product team at Dynatrace, emphasizing the importance of engagement, competition, and bias toward action.
06:20 - Discussion on how Dynatrace is helping customers deploy faster and with more agility in a multi-cloud environment, focusing on the increasing complexity of cloud infrastructure services and the need for speed, reliability, and security.
09:01 - Three key lessons were shared on navigating the transition from on-prem to cloud, emphasizing the significance of people and processes, adopting cloud-native technology, and having a bias towards innovation.
18:07 - Testimonial highlighting the impact of Dynatrace in increasing conversions for a footwear retailer during the pandemic, showcasing the role of automation in driving innovation and freeing up development capacity.
22:34 - Steve Tack shares insights into where Dynatrace is heading in the next three to five years, focusing on leveraging automation and driving businesses forward with precise answers and automated actions.


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Interview with Bratton Riley, CEO, Citibot [Austin City Limits Live Podcast Tour] 1 1 Interview with Bratton Riley, CEO, Citibot [Austin City Limits Live Podcast Tour] full publicsectorshow.podbean.com/dcb8e4aa-f507-3795-8f57-c7eef0fc42d5 https://share.transistor.fm/s/f3991abd
Connect w/ Bratton: https://www.linkedin.com/in/bratton-riley/ 

Sponsor: Nagarro Public Sector

Nagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, and digital product engineering to system integration work across platforms. Check out https://www.nagarro.com/en

Summary

Bratton Riley, CEO of Citibot, discusses using #artificialintelligence and #machinelearning

technology to provide customer service and data management solutions for cities, governments, and corporate clients. In this episode, Riley talks about his journey from mayor's kid to working with mayors, how to join the innovation equation with technology government leaders, and how TensorIoT and Amazon Lex power Citibot's tech stack. He also provides 2-3 tips around citizen engagement.

Timestamps:

0:00 Intro

1:19 What is Citibot?

3:08 The importance of building relationships of trust between residents and government

5:22 Customer Example: The City of New Orleans

8:09 Automating conversations between cities and citizens

11:55 Tips for helping governments get ahead of issues

14:22 Outro

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

➔ Subscribe here:

https://www.techtables.com/

Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.

➔ Sign up here:

Follow TechTables:

💻 website ➔

https://www.techtables.com/

🤝 Company LinkedIn ➔

https://www.linkedin.com/company/techtables/ 

🤝 Connect w/ Joe on LinkedIn ➔

https://www.linkedin.com/in/jtoste/

🐣 Twitter ➔

https://twitter.com/thejoetoste

Listen on:

🎙️ Apple Podcasts:

https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549 

🎙️ Spotify:

https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL 

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes on

https://www.techtables.com/

And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.

Whenever you're ready, here are 5 ways I can help you:

→ Newsletter - subscribe for free. 

→ Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com

→ Live Events - stay in touch about locations and dates in 2023!

→ Book me to speak - click here!

→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]>
Connect w/ Bratton: https://www.linkedin.com/in/bratton-riley/ 

Sponsor: Nagarro Public Sector

Nagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, and digital product engineering to system integration work across platforms. Check out https://www.nagarro.com/en

Summary

Bratton Riley, CEO of Citibot, discusses using #artificialintelligence and #machinelearning

technology to provide customer service and data management solutions for cities, governments, and corporate clients. In this episode, Riley talks about his journey from mayor's kid to working with mayors, how to join the innovation equation with technology government leaders, and how TensorIoT and Amazon Lex power Citibot's tech stack. He also provides 2-3 tips around citizen engagement.

Timestamps:

0:00 Intro

1:19 What is Citibot?

3:08 The importance of building relationships of trust between residents and government

5:22 Customer Example: The City of New Orleans

8:09 Automating conversations between cities and citizens

11:55 Tips for helping governments get ahead of issues

14:22 Outro

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

➔ Subscribe here:

https://www.techtables.com/

Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.

➔ Sign up here:

Follow TechTables:

💻 website ➔

https://www.techtables.com/

🤝 Company LinkedIn ➔

https://www.linkedin.com/company/techtables/ 

🤝 Connect w/ Joe on LinkedIn ➔

https://www.linkedin.com/in/jtoste/

🐣 Twitter ➔

https://twitter.com/thejoetoste

Listen on:

🎙️ Apple Podcasts:

https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549 

🎙️ Spotify:

https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL 

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes on

https://www.techtables.com/

And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.

Whenever you're ready, here are 5 ways I can help you:

→ Newsletter - subscribe for free. 

→ Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com

→ Live Events - stay in touch about locations and dates in 2023!

→ Book me to speak - click here!

→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Tue, 07 Dec 2021 05:57:00 -0800 Joe Toste Joe Toste 935 Featuring Bratton Riley, CEO of Citibot Connect w/ Bratton: https://www.linkedin.com/in/bratton-riley/  Sponsor: Nagarro Public Sector Nagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, and digital pr... Featuring Bratton Riley, CEO of Citibot Connect w/ Bratton: https://www.linkedin.com/in/bratton-riley/  Sponsor: Nagarro Public Sector Nagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, and digital pr... No Interview with Ted Ross, CIO, City of Los Angeles 1 1 Interview with Ted Ross, CIO, City of Los Angeles full publicsectorshow.podbean.com/f5ec404b-fc06-319d-b6f6-af850c16abe1 https://share.transistor.fm/s/5a384ab1
Connect with Ted:

https://www.linkedin.com/in/ted-ross-643a616a/

https://twitter.com/tedrossla 

Sponsor: Nagarro Public Sector

Nagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, and digital product engineering to system integration work across platforms. Check out https://www.nagarro.com/en.

Summary

The 2028 Olympics will require cities to become smarter and more digital, introducing new ways of thinking and planning that emphasize digital ethics and a digital mindset. This shift will require cities to carefully consider the implementation of technology and its impact on the residents.

Ensuring privacy is paramount in this process, as it is essential to maintain the trust of citizens and create a safe and secure environment for them. Technology can be used for good, but cities must give careful consideration to the effects of its use on the lives of those living in the city. The Olympic Games should be an opportunity for cities to look to the future and find innovative ways to integrate technology in a meaningful and ethical way.

Timestamps

0:00 - Intro

1:16 - Defining & communicating digital ethics

6:01 - How should CIOs see the intersection of smart cities and digital ethics

10:47- Risk assessment analysis

14:59 - Digital workforce in LA

19:39 - Competing in the job market against the private sector

26:47 - Building an IoT data sharing platform

31:20 - Prioritizing innovation vs. traditional IT projects

35:07 - Pros and cons of ERP systems

38:53 - Increasing utilization rates of parked cars

41:50 - Outro

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

➔ Subscribe here: https://www.techtables.com/

Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.

➔ Sign up here:

Follow TechTables:

💻 website ➔ https://www.techtables.com/

🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/

🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/

🐣 Twitter ➔ https://twitter.com/thejoetoste

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes on https://www.techtables.com/

And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.

Whenever you're ready, here are 5 ways I can help you:

→ Newsletter - subscribe for free. 

→ Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com

→ Live Events - stay in touch about locations and dates in 2023!

→ Book me to speak - click here!

→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]>
Connect with Ted:

https://www.linkedin.com/in/ted-ross-643a616a/

https://twitter.com/tedrossla 

Sponsor: Nagarro Public Sector

Nagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, and digital product engineering to system integration work across platforms. Check out https://www.nagarro.com/en.

Summary

The 2028 Olympics will require cities to become smarter and more digital, introducing new ways of thinking and planning that emphasize digital ethics and a digital mindset. This shift will require cities to carefully consider the implementation of technology and its impact on the residents.

Ensuring privacy is paramount in this process, as it is essential to maintain the trust of citizens and create a safe and secure environment for them. Technology can be used for good, but cities must give careful consideration to the effects of its use on the lives of those living in the city. The Olympic Games should be an opportunity for cities to look to the future and find innovative ways to integrate technology in a meaningful and ethical way.

Timestamps

0:00 - Intro

1:16 - Defining & communicating digital ethics

6:01 - How should CIOs see the intersection of smart cities and digital ethics

10:47- Risk assessment analysis

14:59 - Digital workforce in LA

19:39 - Competing in the job market against the private sector

26:47 - Building an IoT data sharing platform

31:20 - Prioritizing innovation vs. traditional IT projects

35:07 - Pros and cons of ERP systems

38:53 - Increasing utilization rates of parked cars

41:50 - Outro

Sign up for Behind the Mic by TechTables:

⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.

⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

➔ Subscribe here: https://www.techtables.com/

Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.

➔ Sign up here:

Follow TechTables:

💻 website ➔ https://www.techtables.com/

🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/

🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/

🐣 Twitter ➔ https://twitter.com/thejoetoste

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes on https://www.techtables.com/

And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.

Whenever you're ready, here are 5 ways I can help you:

→ Newsletter - subscribe for free. 

→ Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com

→ Live Events - stay in touch about locations and dates in 2023!

→ Book me to speak - click here!

→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Mon, 21 Jun 2021 05:00:00 -0700 Joe Toste Joe Toste 2584 Featuring Ted Ross, CIO, City of Los Angeles Connect with Ted: https://www.linkedin.com/in/ted-ross-643a616a/ https://twitter.com/tedrossla  Sponsor: Nagarro Public Sector Nagarro excels at helping senior technology leaders in digital disruption fro... Featuring Ted Ross, CIO, City of Los Angeles Connect with Ted: https://www.linkedin.com/in/ted-ross-643a616a/ https://twitter.com/tedrossla  Sponsor: Nagarro Public Sector Nagarro excels at helping senior technology leaders in digital disruption fro... No Ep.25 Challenging the Status Quo: How to Become a Business First Technologist 1 1 Ep.25 Challenging the Status Quo: How to Become a Business First Technologist full substack:post:125586060 https://share.transistor.fm/s/4aaf8f56 In this episode of The Public Sector Show by TechTables, Joe Toste speaks with Sanjay Gupta, CIO of the Small Business Administration (SBA), about the importance of having an agile mindset in developing proactive solutions. Gupta highlights the need to understand both the business and technology landscapes to be able to identify and apply solutions that address business needs. He also emphasizes the importance of delivering tangible value to gain credibility, challenging the status quo, and taking a business approach first with technology as an enabler.

Highlights

* Sanjay discusses the attributes of implementing solutions at the SBA, such as shared services, reducing IDs, and enterprise SSO initiatives.

* Sanjay emphasizes the importance of having an agile mindset in developing proactive solutions.

* The cloud initiative allowed the SBA to respond expeditiously to the huge volume of transactions during the Covid-19 pandemic.

* Sanjay discusses the importance of understanding the business landscape and recognizing the business drivers.

* Sanjay talks about the Trusted Internet Connections modernization and the Continuous Diagnostics and Mitigation Program, which both required discussion, partnership, and collaboration with other constituents and stakeholders to influence and drive change.

* Sanjay highlights the need to deliver tangible value to gain credibility, challenge the status quo, and take a business approach first, with technology as an enabler.



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> In this episode of The Public Sector Show by TechTables, Joe Toste speaks with Sanjay Gupta, CIO of the Small Business Administration (SBA), about the importance of having an agile mindset in developing proactive solutions. Gupta highlights the need to understand both the business and technology landscapes to be able to identify and apply solutions that address business needs. He also emphasizes the importance of delivering tangible value to gain credibility, challenging the status quo, and taking a business approach first with technology as an enabler.

Highlights

* Sanjay discusses the attributes of implementing solutions at the SBA, such as shared services, reducing IDs, and enterprise SSO initiatives.

* Sanjay emphasizes the importance of having an agile mindset in developing proactive solutions.

* The cloud initiative allowed the SBA to respond expeditiously to the huge volume of transactions during the Covid-19 pandemic.

* Sanjay discusses the importance of understanding the business landscape and recognizing the business drivers.

* Sanjay talks about the Trusted Internet Connections modernization and the Continuous Diagnostics and Mitigation Program, which both required discussion, partnership, and collaboration with other constituents and stakeholders to influence and drive change.

* Sanjay highlights the need to deliver tangible value to gain credibility, challenge the status quo, and take a business approach first, with technology as an enabler.



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Mon, 07 Dec 2020 13:08:00 -0800 Joe Toste Joe Toste 2670 In this episode of The Public Sector Show by TechTables, Joe Toste speaks with Sanjay Gupta, CIO of the Small Business Administration (SBA), about the importance of having an agile mindset in developing proactive solutions. Gupta highlights the need to understand both the business and technology landscapes to be able to identify and apply solutions that address business needs. He also emphasizes the importance of delivering tangible value to gain credibility, challenging the status quo, and taking a business approach first with technology as an enabler.

Highlights

* Sanjay discusses the attributes of implementing solutions at the SBA, such as shared services, reducing IDs, and enterprise SSO initiatives.

* Sanjay emphasizes the importance of having an agile mindset in developing proactive solutions.

* The cloud initiative allowed the SBA to respond expeditiously to the huge volume of transactions during the Covid-19 pandemic.

* Sanjay discusses the importance of understanding the business landscape and recognizing the business drivers.

* Sanjay talks about the Trusted Internet Connections modernization and the Continuous Diagnostics and Mitigation Program, which both required discussion, partnership, and collaboration with other constituents and stakeholders to influence and drive change.

* Sanjay highlights the need to deliver tangible value to gain credibility, challenge the status quo, and take a business approach first, with technology as an enabler.



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.24 Inspire and Empower: How You Can Lead your IT Teams with Vision and Passion with Doug Lange, Chief Strategy Officer at the State of Arizona 1 1 Ep.24 Inspire and Empower: How You Can Lead your IT Teams with Vision and Passion with Doug Lange, Chief Strategy Officer at the State of Arizona full 55a43637-2044-4695-aaa0-bc2f097c19e0 https://share.transistor.fm/s/21a8dd71 Featuring Doug Lange, Chief Strategy Officer for the State of Arizona


Connect w/ Doug: https://www.linkedin.com/in/dmlange/


Show Notes:


In today's episode of The Public Sector Show by TechTables, we're joined by Doug Lange, former Chief Strategy Officer at the State of Arizona, to dive into the transformative powers of leadership in IT. We'll explore how Doug led a team managing a vast portfolio of tech projects, achieving remarkable cost avoidance, and championing a customer-centric approach in the public sector. Tune in to learn from Doug's journey of inspiring and empowering IT teams with vision and passion, and gather insights on scaling operations and nurturing a high-engagement organizational culture.


Timestamps


0:00 - Introduction
05:25 - The value of time in career and personal achievement
07:02 - The making of a tech-focused podcast and the quest for efficiency
14:03 - Celebrating public sector to national role career transformations
17:18 - Doug's distinctive approach to interviewing and team-building
19:30 - Embracing a culture of sharing career journeys and learning through failure
21:12 - Joe Toste on motivational speaking and measuring employee engagement in the public sector
23:09 - Bridging customer experiences between the public and private sectors
25:38 - Transitioning public sector IT from utility to customer-centric services
29:24 - Doug shares insights on empowering state agencies through cloud strategies and cybersecurity
31:52 - Google Workspace adoption's impact on Arizona's leap to remote work amidst the pandemic
34:59 - Investing in people as the cornerstone of technology transition and project oversight

⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Featuring Doug Lange, Chief Strategy Officer for the State of Arizona


Connect w/ Doug: https://www.linkedin.com/in/dmlange/


Show Notes:


In today's episode of The Public Sector Show by TechTables, we're joined by Doug Lange, former Chief Strategy Officer at the State of Arizona, to dive into the transformative powers of leadership in IT. We'll explore how Doug led a team managing a vast portfolio of tech projects, achieving remarkable cost avoidance, and championing a customer-centric approach in the public sector. Tune in to learn from Doug's journey of inspiring and empowering IT teams with vision and passion, and gather insights on scaling operations and nurturing a high-engagement organizational culture.


Timestamps


0:00 - Introduction
05:25 - The value of time in career and personal achievement
07:02 - The making of a tech-focused podcast and the quest for efficiency
14:03 - Celebrating public sector to national role career transformations
17:18 - Doug's distinctive approach to interviewing and team-building
19:30 - Embracing a culture of sharing career journeys and learning through failure
21:12 - Joe Toste on motivational speaking and measuring employee engagement in the public sector
23:09 - Bridging customer experiences between the public and private sectors
25:38 - Transitioning public sector IT from utility to customer-centric services
29:24 - Doug shares insights on empowering state agencies through cloud strategies and cybersecurity
31:52 - Google Workspace adoption's impact on Arizona's leap to remote work amidst the pandemic
34:59 - Investing in people as the cornerstone of technology transition and project oversight

⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Wed, 02 Dec 2020 03:00:00 -0800 Joe Toste Joe Toste 2207 Featuring Doug Lange, Chief Strategy Officer for the State of Arizona


Connect w/ Doug: https://www.linkedin.com/in/dmlange/


Show Notes:


In today's episode of The Public Sector Show by TechTables, we're joined by Doug Lange, former Chief Strategy Officer at the State of Arizona, to dive into the transformative powers of leadership in IT. We'll explore how Doug led a team managing a vast portfolio of tech projects, achieving remarkable cost avoidance, and championing a customer-centric approach in the public sector. Tune in to learn from Doug's journey of inspiring and empowering IT teams with vision and passion, and gather insights on scaling operations and nurturing a high-engagement organizational culture.


Timestamps


0:00 - Introduction
05:25 - The value of time in career and personal achievement
07:02 - The making of a tech-focused podcast and the quest for efficiency
14:03 - Celebrating public sector to national role career transformations
17:18 - Doug's distinctive approach to interviewing and team-building
19:30 - Embracing a culture of sharing career journeys and learning through failure
21:12 - Joe Toste on motivational speaking and measuring employee engagement in the public sector
23:09 - Bridging customer experiences between the public and private sectors
25:38 - Transitioning public sector IT from utility to customer-centric services
29:24 - Doug shares insights on empowering state agencies through cloud strategies and cybersecurity
31:52 - Google Workspace adoption's impact on Arizona's leap to remote work amidst the pandemic
34:59 - Investing in people as the cornerstone of technology transition and project oversight

⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No How CIOs Drive Organizational Transformation- People First w/ Gary Brantley, fmr CIO City of Atlanta 1 1 How CIOs Drive Organizational Transformation- People First w/ Gary Brantley, fmr CIO City of Atlanta full publicsectorshow.podbean.com/972076ec-1499-36ed-a079-801d45b76a90 https://share.transistor.fm/s/8c09dafb Connect with Gary: https://www.linkedin.com/in/garybrantley/
Timestamps
00:00 Intro
02:31 People-First vs. Technology-First
06:12 Atlanta's Digital Transformation
13:31 Changing the Speed of Work
23:39 Organizational Transformation Strategies
27:47 Public vs. Private Sector IT
31:14 The 5-5-5 Principle
37:15 Advice for CIOs
45:09 Top Leadership Development Book Picks
46:59 Outro
Whenever you're ready, here is one way I can help you:
→ Join the TechTables+ Community Today https://www.techtables.com/signup
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL
📡 Subscribe to the TechTables Channel: @techtables
Check out new episodes at https://www.techtables.com/

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Connect with Gary: https://www.linkedin.com/in/garybrantley/
Timestamps
00:00 Intro
02:31 People-First vs. Technology-First
06:12 Atlanta's Digital Transformation
13:31 Changing the Speed of Work
23:39 Organizational Transformation Strategies
27:47 Public vs. Private Sector IT
31:14 The 5-5-5 Principle
37:15 Advice for CIOs
45:09 Top Leadership Development Book Picks
46:59 Outro
Whenever you're ready, here is one way I can help you:
→ Join the TechTables+ Community Today https://www.techtables.com/signup
Listen on:
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Check out new episodes at https://www.techtables.com/

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Mon, 20 Jul 2020 05:54:00 -0700 Joe Toste Joe Toste 2898 Today on the Public Sector Show by TechTables, we talk about personal and organizational transformation, the importance of consistency, the 5-5-5 Principle, and more with Gary Brantley, fmr. CIO of the City of Atlanta.Connect with Gary: https://www... Today on the Public Sector Show by TechTables, we talk about personal and organizational transformation, the importance of consistency, the 5-5-5 Principle, and more with Gary Brantley, fmr. CIO of the City of Atlanta.Connect with Gary: https://www... No Ep.01 Why Innovation is the Key to Great Customer Experience with Rick Belliotti, Director of Innovation and Customer Experience Design at the San Diego County Regional Airport Authority 1 1 Ep.01 Why Innovation is the Key to Great Customer Experience with Rick Belliotti, Director of Innovation and Customer Experience Design at the San Diego County Regional Airport Authority full a1fb6faf-cd7a-4a21-a001-74e6c4e40164 https://share.transistor.fm/s/305088ee
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]>
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Wed, 01 Apr 2020 05:00:00 -0700 Joe Toste Joe Toste 2257
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> No Ep.01 Why VR Leaders are Laser-Focused on the Enterprise and Industrial Manufacturing with Jake Rubin, Founder & CEO at HaptX 1 1 Ep.01 Why VR Leaders are Laser-Focused on the Enterprise and Industrial Manufacturing with Jake Rubin, Founder & CEO at HaptX full 11b6634a-eee3-11ed-973f-2390f2e3cc9b https://share.transistor.fm/s/3778b41b A big thank you to our brand partners who keep this podcast free to the listener:
Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.
Today on The Public Sector Show by TechTables, about the importance of haptic feedback in virtual reality (VR) and scaling up hardware startups. You'll learn how HaptX is revolutionizing human-machine interaction using VR as the ultimate immersion technology.
Connect with Jake: https://www.linkedin.com/in/jarubin/
Timestamps (ps: if you're listening on Apple Podcasts, head to Spotify & follow The Public Sector Show by TechTables to take advantage of the timestamps below and the direct Q&A chat with the TechTables Team!)
(00:00) Introduction
(01:01) The enterprise market
(03:23) Opportunities in industrial manufacturing
(04:00) VR training for building motor skills
(06:00) HaptX's vision for full-body immersive VR experiences
(07:13) Challenges of scaling up manufacturing for hardware startups
(08:28) Use cases for HaptX in the medical field
(10:04) Jake Rubin's fascination with VR technology
(12:02) - Challenges of scaling up the engineering and manufacturing teams
Whenever you're ready, here is one way I can help you:
→ Join the TechTables+ Community Today 
Sign up here for TechTables+ https://www.techtables.com/signup 
Check out new episodes at https://www.techtables.com/
Sign up for Behind the Mic by TechTables: ⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox. ⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> A big thank you to our brand partners who keep this podcast free to the listener:
Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.
Today on The Public Sector Show by TechTables, about the importance of haptic feedback in virtual reality (VR) and scaling up hardware startups. You'll learn how HaptX is revolutionizing human-machine interaction using VR as the ultimate immersion technology.
Connect with Jake: https://www.linkedin.com/in/jarubin/
Timestamps (ps: if you're listening on Apple Podcasts, head to Spotify & follow The Public Sector Show by TechTables to take advantage of the timestamps below and the direct Q&A chat with the TechTables Team!)
(00:00) Introduction
(01:01) The enterprise market
(03:23) Opportunities in industrial manufacturing
(04:00) VR training for building motor skills
(06:00) HaptX's vision for full-body immersive VR experiences
(07:13) Challenges of scaling up manufacturing for hardware startups
(08:28) Use cases for HaptX in the medical field
(10:04) Jake Rubin's fascination with VR technology
(12:02) - Challenges of scaling up the engineering and manufacturing teams
Whenever you're ready, here is one way I can help you:
→ Join the TechTables+ Community Today 
Sign up here for TechTables+ https://www.techtables.com/signup 
Check out new episodes at https://www.techtables.com/
Sign up for Behind the Mic by TechTables: ⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox. ⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com]]> Fri, 20 Mar 2020 04:00:00 -0700 Joe Toste Joe Toste 1068 Today on The Public Sector Show by TechTables, about the importance of haptic feedback in virtual reality (VR) and scaling up hardware startups. You'll learn how HaptX is revolutionizing human-machine interaction using VR as the ultimate immersion technology. Today on The Public Sector Show by TechTables, about the importance of haptic feedback in virtual reality (VR) and scaling up hardware startups. You'll learn how HaptX is revolutionizing human-machine interaction using VR as the ultimate immersion technol No