The Jaded Mechanic Podcast

You Don’t Know What You’re Worth (Until You’re Wrong) | Jeremiah Hiatt

Jeff Compton — Tue, 21 Apr 2026 05:00:00 -0400

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In this episode, Jeff talks with Jeremiah Hiatt, a mobile mechanic from Montana, about his shift from ranch work to running his own ag repair business. They get into imposter syndrome, pricing your work, balancing family life, and the real challenges of modern diagnostics, plus solid advice for techs thinking about going out on their own.

Timestamps:
05:48 Fixing farm equipment for neighbors

12:26 Issues with new technology durability

17:09 Importance of equipment maintenance

26:33 Discussing work-life balance

27:32 Balancing career and family goals

34:01 Dealing with software updates

41:33 Appreciating Harbor Freight Tools

44:40 Diagnosing and fixing the computer

52:56 Hydraulic equipment repair experience

55:20 Deciding on vehicle investments

01:03:24 Challenges in car maintenance

01:07:46 Discussing automotive customer communication

01:10:18 Deciding between repair options

01:17:47 Discussing truck emission problems

01:23:06 Limitations on job responsibilities

01:27:53 Discussing changes in tech industry

01:35:40 The evolution of diagnostic skills

01:39:19 Diagnosing a car engine misfire

01:47:18 Ideal work-life balance fantasy

01:48:20 Finding balance and unplugging

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Fleet Work vs Auto Repair and Why Mental Health Needs More Attention | Riley Spence

Jeff Compton — Tue, 14 Apr 2026 05:00:00 -0400

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In this episode, Jeff sits down with Riley Spence to talk about his move from the dealership world to working on a fleet for a construction company out in remote Labrador. Riley shares what it’s really like dealing with tough northern conditions, from tracking down parts to handling low-quality fuel. They also speak on mental health, the importance of having a strong community in the industry, and why continuing to learn and connect with others matters so much as a technician.

Timestamps:
00:00 Getting a second chance

09:54 Managing equipment in dusty conditions

12:40 Issues with quick lube services

20:20 Dealing with self-doubt and burnout

23:22 Challenges of being an apprentice

27:34 Managing tough diagnostic situations

36:13 Reflecting on career burnout

37:37 Why I avoid working at dealerships

45:19 Learning from skilled coworkers

49:50 Reality of heavy equipment trades

55:32 Pursuing skills over big money

01:03:27 Outdated info in truck systems

01:05:47 Fleet maintenance and master switches

01:10:14 Frustrations with car parts stores

01:15:45 Auto repair process improvements

01:20:11 Discussing challenges in key programming

01:29:34 Meeting online friends in person

01:31:01 Managing questions during courses

01:36:20 Advice on understanding older people

Why Technicians Are Leaving the Industry | Adam Matz

Jeff Compton — Tue, 07 Apr 2026 05:00:00 -0400

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In this episode, Jeff is join by Adam Matz to discuss challenges facing dealership mechanics today. They talk about stagnant wages, rising labor rates, and management practices that impact technician morale and retention. The conversation also brings up the growing technician shortage and the need for better support and fair compensation to sustain the industry.

Timestamps:
09:42 Starting in the car industry

11:42 Challenges with car repairs

20:53 Training and mentoring younger workers

27:00 Challenges with customer feedback

31:44 Talking about car audio setups

36:44 Warranty pay limits for repairs

42:57 How mechanics are paid

44:26 Mentoring young mechanics and mistakes

52:25 Feeling undervalued at work

55:47 Generational views on mental health

59:39 Keeping technicians happy

01:07:38 Challenges of modern living

01:13:47 Struggles of young adulthood

01:20:13 Building trust with employees

01:23:10 Frustrations with dealership management

01:27:47 Challenges in fair technician pay

01:36:00 The value of trade education

01:38:05 Challenges in industry and workforce

01:44:04 Dealing with toxic employees

Can the Technician Shortage Be Fixed?? | Josh Fowler

Jeff Compton — Tue, 31 Mar 2026 05:00:00 -0400

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In this episode, Jeff is joined by Josh Fowler, a shop foreman at a Chrysler dealership in Adams, New York. Josh talks about how tough it’s been to find good technicians, especially with changing job trends and not much local talent to pull from. He and Jeff swap ideas on how to bring people in and keep them around, like offering signing bonuses and bumping pay as techs level up their training.

Timestamps:
00:00 Fuccillo's influence and radio presence

08:58 Discussing repair workflow challenges

12:30 Using signing bonuses to attract talent

19:20 Exploring high school co-op opportunities

23:42 Employee training and probation process

30:55 Addressing incentive structures for young workers

32:53 Developing mentorship and skill-building plans

41:36 Building confidence through experience

45:55 Developing practical mechanical expertise

52:37 Addressing car maintenance and trade-in options

54:57 Challenges driving service advisors to leave

01:00:16 Technician networking and collaboration

01:05:01 Encouraging collaboration and knowledge sharing

01:10:26 Evaluating roles in auto repair

01:20:02 Selecting appropriate diagnostic tools

01:21:23 Addressing wages in the auto industry

01:26:20 Addressing technician problem-solving skills

We Need to Call Training "Continuing Education" | Bret T. Fadley

Jeff Compton — Tue, 24 Mar 2026 05:00:00 -0400

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In this episode, Jeff is joined by Bret T. Fadley to discuss the upcoming TOOLS training event in Hershey, Pennsylvania. Bret talks about why it’s so important to keep learning and stay connected in the automotive world, and how events like this help you build strong relationships that benefit both you and your shop. Jeff also shares some of his past experiences, highlighting the super welcoming vibe at TOOLS and how these events leave you with fresh ideas and a boost of confidence heading back into your business.

Timestamps:
00:00 "Reflecting on TOOLS Event Vibes"

08:32 Albert's Process and Event Bonds

13:57 "Diagnosing Cylinder 2 Misfire"

20:12 "Connecting Friends and Mentors"

26:54 "TOOLS: Intimate, High-Quality Training"

29:52 Networking Drives Automotive Inspiration

34:11 "Canadian Caravan to Tools Event"

38:56 "Casual Meet and Greet"

48:46 "Enhancing Team Communication Skills"

59:03 "Dealer Techs and Industry Perspectives"

The Impact of ADAS on Auto Repair | Eric Pagliughi from Launch Tech USA

Jeff Compton — Tue, 17 Mar 2026 05:00:00 -0400

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In this episode, Jeff is joined by Eric Pagliughi, Senior Vice President of Launch Tech USA. Eric talks about his journey from shop owner and distributor to leading product development at Launch Tech USA, emphasizing the importance of direct technician feedback in tool innovation. They speak on the company's commitment to quick software updates based on user input, navigating the challenges of manufacturer security requirements, and building strong industry relationships to increase access to OE information.

Timestamps:
00:00 "Journey from Mechanic to Dealer"

10:03 "Global Silos and Business Growth"

13:38 "Right Tools, Right Market"

19:14 Tech Efficiency and OE Challenges

22:48 "Responsibility in Automotive Ethics"

30:39 Evolving Automotive Data Accessibility

35:41 "Cloud-Dependent Vehicle Repairs Emerge"

41:17 Dealership Security Concerns and Limitations

43:55 "Industry Costs and Responsibility"

53:29 "Building Relationships Through Innovation"

57:29 "Streamlined Updates with Tech Tips"

01:04:05 ADAS Impact on Auto Repairs

01:05:34 ADAS Calibration and Liability Risks

01:11:22 "Commitment to Craft and Community"

01:18:50 "Space-Saving Touchless Alignment Solution"

01:25:04 Empowering Technicians Through Innovation

Why Forward-Thinking in Auto Repair is Critical | JeanAnn SaintGrace

Jeff Compton — Tue, 10 Mar 2026 05:00:00 -0400

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In this episode, Jeff is joined by JeanAnn SaintGrace, host of the BRAND NEW podcast in the Changing the Industry Network "Shop Talk Her Way". She's also an automotive shop coach and former shop owner. JeanAnn shares her journey from accidental shop ownership to building a business focused on profitability, people, and succession planning. Together, they discuss the importance of protecting technicians' pay and treating them like "racehorses," strategies for consistent profit to secure employee futures, and the emotional realities behind leadership and preparing for unexpected life events.

Click here to listen to JeanAnn's podcast "Shop Talk Her Way"

Timestamps:
00:00 "Envying the Natural Puzzle Guys"

19:50 "Managing Reputation in Business"

25:14 Husband-Wife Power Dynamics in Business

32:37 Technician Dynamics and Customer Communication

41:43 "Survival Mode and Unequal Pay"

57:25 "Challenges of Running a Shop"

01:03:40 "Challenges of Transparency in Sales"

01:14:02 "Proof Her Method Works"

01:29:25 "Have a Plan for Uncertainty"

01:42:32 Work-Life Balance Perspectives

01:49:59 "Finding Purpose Through Positivity"

01:58:19 "Resilience, Connection, and Legacy"

Power Wheels Drag Racing?? | Alan Placer

Jeff Compton — Tue, 03 Mar 2026 05:00:00 -0500

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In this episode, Jeff sits down with Alan Placer from ML Toys, a company that specializes in upgrades for Power Wheels ride-on vehicles. Alan shares how he turned a simple side hustle into a leading business, even without a formal technical background. They talk about the challenges of manufacturing custom parts, the surprisingly competitive world of Power Wheels drag racing, and why hands-on experiences matter so much when it comes to inspiring the next generation of mechanics and engineers.

Timestamps:
00:00 Problem-Solving Through Collaboration

05:23 "Building a Strong Team"

10:57 "Racers: A Unique Passion"

18:14 Inspiring Hands-On Engineering Pathways

22:09 "Legal Risks and DIY Business"

30:51 Power Wheels Transition Challenges

35:31 "Lack of Financial Training"

38:17 Avoid Burnout Through Variety

45:19 Global Supply Chain and Labor Challenges

49:52 Building Legacy in Business Succession

58:32 "Businesses Serve Different Markets"

01:00:20 Passion for RVing and Work

01:04:34 "New Service Centers for Mechanics"

Shop Owners and Techs MUST Communicate Better | Lucas Underwood

Jeff Compton — Tue, 24 Feb 2026 05:00:00 -0500

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In this episode, Jeff talks with... Mr. Walkie Talkie... the shop owner with that southern draw...the man who's hair is ALWAYS perfect...Mr. Lucas Underwood. Lucas talks about why communication MUST improve between owners and techs, and how more empathy and understanding can completely shift the culture inside a shop. They talk about the risks of leaning too heavily on service information without double checking procedures, especially when safety and liability are at stake. Lucas also gives money advice for technicians, including why thinking long-term and investing in retirement accounts can make a huge difference down the road.

Timestamps:
00:00 Future of ADAS and Calibration

05:54 "Vehicle Diagnostics and Calibration"

13:31 Grace, Mistakes, and Quick Decisions

17:03 "Frustrations and Fixes with Tech"

26:12 "Removing Emotion from Business"

30:47 Purpose Found in Helping Others

37:27 "Happiness Comes From Within"

41:59 "Finding Happiness Amid Toxicity"

48:05 "Miscommunication Resolved Through Dialogue"

51:11 Communication Growth and Therapy Reflections

54:33 "Social Media's Impact on Behavior"

01:02:32 "Compound Growth: $695k to Millions"

01:11:01 "Planning Future Security and Freedom"

01:14:30 "Growth, Respect, and Reflection"

01:17:28 "Reflections on Unfiltered Insights"

His Son Told Him to Leave the Dealer | David Kline

Jeff Compton — Tue, 17 Feb 2026 05:00:00 -0500

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In this episode, Jeff welcomes David Kline back to talk about his transition from dealer tech to independent. David shares what it was like sticking with a job that wasn’t fulfilling and what finally pushed him to make a change. They dive into the ups and downs of flat rate pay, why shop culture makes a big difference, and how open communication and continuous learning can really shape your career.

Timestamps:
00:00 "Speaking Out Without Boundaries"

20:41 "Finding Joy in Connection"

25:32 "Frustrations of Senior Techs"

41:28 "Matco Boxes Prove Durable"

49:38 "Collaborating in a Family Business"

54:06 Dealership Team Dynamics and Impact

01:10:48 "Effective Management and Workplace Challenges"

01:13:41 "Warranty Pay vs. Retail Time"

01:33:34 "Value, Pricing, and Customer Trust"

01:43:13 "Service Delays and Training Issues"

01:48:54 "Inspection Ownership and Miscommunication"

02:02:17 "The Humility of Learning"

02:10:08 Balancing Integrity and Corporate Influence
02:24:08 "Mechanic's Challenges and Tools"

02:26:03 "It's Who You Know"

The Truth About Diag, Flat Rate Pay, and Shop Culture with Josh Whiteman

Jeff Compton — Tue, 10 Feb 2026 05:00:00 -0500

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In this episode, Jeff is joined by Josh Whiteman to discuss his role as an instructor with Garage Gurus which offers automotive training. Josh talks about the importance of ongoing education and adapting diagnostic processes to real-world conditions. They also speak on industry challenges, from technician pay structures to fostering a culture of compassion and mentorship within workshops.

Timestamps:
00:00 Life as a Full-Time Instructor

10:30 "Importance of Transparent Auto Repair"

15:43 "Skill Gaps and Training Challenges"

16:51 Trade Education Builds Knowledge

24:59 "Learning Through Osmosis Everywhere"

27:55 "Efficient Module Testing Insights"

33:15 "Diagnostic Tools and Strategies"

38:41 Resistance Testing Flaws and Tools

45:37 Managing Customer Expectations

52:13 "Flat Rate Tech Efficiency"

55:39 "Pay Over Hours: A Debate"

01:01:36 "Listening vs Distraction at Work"

01:07:29 "Dealing with Difficult Techs"

01:14:32 Engine Diagnostics and Pressure Analysis

01:16:09 "Practical Testing and Tools Guide"

01:22:00 "A-Techs vs. Specialists: Shop Roles"

01:28:16 "Free Training Event Explanation"

Dealer Tech Fluffy Mexicanik Talks Shop Culture and Burnout

Jeff Compton — Tue, 03 Feb 2026 05:00:00 -0500

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In this episode, Jeff welcomes back Fluffy Mexicanik. They discuss the realities of working as a dealership technician. Fluffy shares his reasons for leaving a dealership after nearly 13 years, stressing the importance of shop culture and the challenges of flat rate. Together, they talk about how labor times are set and the impact of dealership processes on technician efficiency.

Timestamps:
00:00 Efficient Transmission Repair Practices

15:01 Slashed Labor Times Impact Profit

30:38 "Service vs. Sales Priorities"

40:57 "Frustrations with Inefficient Procedures"

46:50 "Incentivized Pay vs. Flat Rate"

56:22 Reflecting on Expertise and Humility

01:12:39 "Uconnect Reliability vs. Durango Issues"

01:24:02 "Car Not Designed for Winter"

01:35:36 "Chuck's Truck Troubles Explained"

01:45:48 "Brake Jobs: Quality vs. Speed"

01:57:02 Defending Industry Workers’ Rights

Why Does Your Best Tech Leave With TobaTech

Jeff Compton — Tue, 27 Jan 2026 05:00:00 -0500

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In this episode, Jeff is joined by Mark Elliott, also known as TobaTech on social media. They discuss what drives top technicians to leave their jobs and why it's rarely just about money. TobaTech shares his experiences at his previous shop, describing how the loss of training opportunities and an overwhelming shift in responsibilities led to his decision to move on. They also speak on the importance of investing in staff development, maintaining a supportive shop culture, and recognizing technician contributions beyond financial incentives.

Timestamps:
00:00 "Why Top Technicians Leave"

08:48 "Developing Skills Beyond Expectations"

12:50 "Reflections on Trade Expectations"

20:40 "Improve Training for Better Sales"

21:31 "Questioning Career Fulfillment"

26:48 "Amazon Gadget Fail Turns Lesson"

35:16 Trusted Technicians and Transitions

38:11 Impact of Leadership Departure

43:57 "You're Not Family"

52:51 Shop Upgrades and Improvements

54:15 Truck Vibration Causes & Solutions

01:03:30 "Clarifying Misunderstood Podcast Context"

01:05:15 "Work-Life Balance Challenges"

01:11:44 "Skills Gap and Expectations"

01:16:18 "Awkward Reunion with Former Boss"

01:21:48 "DBI: Key to Customer Loyalty"

01:26:48 "Proving Work Isn't Distracted"

01:35:38 "Unfair Performance Bonus Policy"

01:37:03 "Navigating Unfair Work Dynamics"

Is Communication What’s Failing the Auto Repair Industry? | Eric Sprague

Jeff Compton — Tue, 20 Jan 2026 05:00:00 -0500

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In this episode, Jeff welcomes Eric Sprague from L&N Performance Auto Repair. Eric stresses the need for improved shop culture and mentorship to support new technicians entering the field. Jeff and Eric also talk about the importance of thorough communication between support staff and technicians to ensure safe, accurate repairs and customer education.

Timestamps:
00:00 "TPMS and Car Safety Standards"

10:39 TPMS Regulations and Nanny State

16:53 Empty Promises and Abandoned Projects

18:46 "Hybrid Trucks and Northern Infrastructure"

25:11 "Youth, Effort, and Clear Guides"

32:40 "Electronic Parking Brake Discussion"

34:33 "Teaching Safe Methods First"

43:32 "Trust and Prioritization at Work"

48:54 "Challenges of Losing Key Talent"

54:35 "Shifting from Dealership Culture"

55:46 "Accountability and Proper Checks"

01:04:10 "Challenges of Independent Auto Shops"

01:09:28 "Challenges in Automotive Repair Access"

01:12:15 "Industry's Tipping Point on Regulation"

01:17:24 "Importance of Vehicle Safety Systems"

01:25:59 "Tool Standards and Calibration Issues"

01:27:30 "Understanding the Entire System"

01:34:24 "European Cars and Sunroof Issues"

01:42:24 Regulations, Qualifications, and Future Standards

01:45:58 "Teamwork Overcomes Chaos"

01:48:47 "Monthly Collaborative Conversations"

Technician Turnover Is More Than It Seems with Promotive

Jeff Compton — Tue, 13 Jan 2026 05:00:00 -0500

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Today, Jeff get's to catch up with Lisa Coyle and Sam Freeman from Promotive. They discuss the challenges of recruiting and retaining automotive technicians and service advisors. The team explores why job hopping is often misunderstood, saying that it’s frequently due to industry conditions rather than technician performance. They highlight the importance of building mentorship and supportive shop cultures, revealing how both technicians and advisors benefit from ongoing training and honest communication.

Timestamps:
00:00 Changing Hiring Dynamics

09:17 "Diagnostic Tech Misalignment"

14:45 Employee Growth and Retention Strategies

19:06 "Show Me the Proof"

22:23 "Workplace Dynamics and Expectations"

26:34 "Underpaid Service Advisors Debate"

32:14 "Bridging Advisor-Technician Divide"

37:29 "Incentivizing Flat Rate Pay Notifications"

42:30 "Harbor Freight Tools Debate"

50:42 "Be the Person Who Inspires"

57:07 "Flat Rate Payment Inequity"

01:00:50 "Consumer Expectations and Instant Gratification"

01:04:12 "Treat Others with Courtesy"

01:08:42 "Top Accomplishment Interview Question"

01:14:57 "Qualified Teachers Matter"

Life-Changing Work in the Accessible Vehicle Industry with Bob Leonard

Jeff Compton — Tue, 06 Jan 2026 05:00:00 -0500

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In this episode, Jeff Compton sits down with Bob Leonard from Mobility Works to delve into the specialized world of vehicle modifications for people with physical disabilities. Bob shares insights into the unique regulatory landscape and technical requirements affecting mobility vehicle conversions, including the importance of following strict certification rules and working closely with certified evaluators. The conversation highlights the technician shortage in the mobility industry, the blend of mechanical and electrical skills required, and the impactful difference these vehicles make in the lives of customers.

Timestamps:
00:00 Introduction to The Jaded Mechanic
00:40 Live at ASTA 2025: Meet Bob Leonard from Mobility Works
01:59 What is Mobility Works? The Mission and Services Explained
03:13 Types of Modifications: Minivans, Hand Controls, and High-Tech Installs
05:58 Certification and Audit Processes in Mobility Vehicle Service
08:46 Repairing or Correcting Others’ Work: Challenges in Mobility Vehicle Service
11:22 Prescriptions, Regulations & Working with Certified Evaluators
14:19 How Modifications Affect Standard Vehicle Repairs
16:35 Diagnosing Issues When Factory Systems and Modified Controls Meet
19:06 Adapting to EVs and Hybrids in the Mobility Industry
22:04 The Human Side: Fittings, Customer Stories & Building Trust
25:48 Technician Shortages & The Specialized Skills Required
29:08 Training, Following Procedures, and the Role of Inspections
32:38 Troubleshooting Wiring, Diagnostics, and Common Mistakes
36:58 Customer Impact: Independence, Freedom, and Lasting Relationships
41:12 Insurance, Rentals, and the Cost of Mobility Vehicle Ownership
45:42 Body Shop Challenges: Repairs, Estimating, and Crash-Tested Parts
51:02 Advice for Technicians: Approach, Caution, and Knowing When to Call Experts
54:59 The Growing Mobility Market & Emerging Trends
57:01 Life-Changing Mobility Solutions: Why This Work Matters
01:02:57 Wrap-Up: Spreading Awareness & Educating Technicians

Sherwood II Says We MUST Find Better Ways to Recruit Talented Techs

Jeff Compton — Tue, 30 Dec 2025 05:00:00 -0500

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In this episode, Jeff welcomes back Sherwood Cook II of Royalty Auto. Sherwood talks about the challenges he's had with technician recruitment and stresses the importance of inspiring young techs through programs like their Junior Technician Night. Jeff and Sherwood also talk about industry-wide issues with parts quality, availability, and the increasing difficulty of repairs. Their conversation highlights how these factors impact shops and customers.

Timestamps:
00:00 Preserving the Legacy & Striving for Excellence
00:33 Christmas Break & Personal Reflections
02:21 Surviving Canadian Winters: Funny Stories
03:30 Junior Tech Night: Growing the Next Generation
04:48 New Stations & Engaging Kids in the Trades
05:55 Making Electrical Training Fun for Kids
07:19 Spotting Future Superstars at Tech Night
09:03 Giveaway Stories: Toolkits, Nerf Guns & Kids Negotiations
13:00 The Decline of Hands-on Skills & Why It Matters
16:20 Trades Skills Shortages: Opportunities and Concerns
18:41 The Role of AI: Is It Replacing Technicians?
20:14 Shop Pricing, Value, and Why Craftsmen Stand Out
27:04 OE vs. Aftermarket Parts: Quality and Supply Issues
32:06 Parts Availability Crisis: ABS Modules & TipM Odds
36:17 Aftermarket Solutions: Salvaging Unrepairable Cars
42:08 TRP Parts: Challenges with Used Components
46:32 The Hackers Behind Module Repairs: Sharing Knowledge
51:11 True Value in the Repair Industry: Pricing Your Work
54:39 Learning to Charge Appropriately for Your Service
59:11 Side Work: Garage Repairs vs. Shop Experience
1:01:46 Shop Insurance & Customer Protections
1:03:17 Nuggets for Shop Owners: Value, Markup, & Relationships
1:08:06 Building Value: Pickup, Washes, Roses & More
1:11:42 Price vs. Craftsmanship: Which Arena Will You Play In?
1:18:14 Goals for 2026 & Launching a Training Website
1:20:11 Training Events: Vision, Asta, and Promotion Strategies
1:29:22 Social Media’s Role: Reaching the Next Wave of Techs
1:33:20 Never Stop Learning: Lessons for Young and Veteran Techs
1:34:57 Final Messages: Legacy, Responsibility, and Growth

Eric the Car Guy!! | His Story and Thoughts on Technician Burnout

Jeff Compton — Tue, 23 Dec 2025 05:00:00 -0500

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In this episode, Jeff Compton sits down with the one... the only.... Eric the Car Guy! His YouTube Channel has impacted millions of technicians over the years and one of those was the host of this podcast...Jeff. Today, they talk about Eric's story from dealership technician to YouTuber, highlighting the setbacks that shaped his career and his drive to empower others. They also discuss the challenges facing today's automotive industry, including the need for mentorship and apprenticeship programs, common misconceptions about flat rate pay, and the importance of valuing technicians as professionals.

Timestamps:
00:00 Introduction – Eric’s Early Shop Life & Pay Structures
02:05 Flat Rate, Shop Culture, and Getting Fired
07:36 The Legend Coupe Story & Being Let Go Over $900
13:00 Teaching Himself Video and Moving into YouTube
19:37 Giving Away the “Secrets” & Empowering Customers
24:13 Burnout, Losing the Shop, and Starting Over
33:35 Dealing with Haters & The Power of the Audience
39:18 Building a Community & Inspiring the Next Generation
46:05 Apprenticeships, Mentorship, and Industry Change
54:10 The Problem with Flat Rate Pay & Technician Expectations
1:02:30 Self-Taught vs. Formal Mentorship in Automotive
1:10:03 What’s Next for Eric The Car Guy? Future Content & Inspiration
1:15:54 Final Reflections and Advice for Aspiring Techs

The ONE Thing New Techs Need Most (and Shop Owners Overlook) | John Firm and Rick White

Jeff Compton — Tue, 16 Dec 2025 05:00:00 -0500

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In this episode, Jeff is joined by John Firm and Rick White where they discuss growth and success in the automotive industry. Rick talks about the importance of having a coach and staying curious, humble, and open to new ideas. John and Rick also speak on the challenges unique to fleet shops versus traditional retail shops. To help, they share advice on pricing, marketing, and building strong business relationships.

Timestamps:
00:00 "Reflection on Hosting Growth"

04:42 "Ask or Stay Ignorant"

07:05 Car Troubleshooting: Fuse vs. Diagram

10:11 Effective Communication in Auto Repair

12:42 Business Coaching Insights

19:03 "Competing on Price Dangers"

19:26 "Prioritizing Strategy Over Savings"

23:08 Labor Rates and Mix Reevaluated

28:28 "How to Beat AutoZone"

31:47 Survival Over Greed

33:51 "Challenges in European Auto Repair"

38:31 "Maintain Control, Avoid Dealers"

40:08 "Coaching Accountability and Honesty"

44:13 "Helping a Client in Need"

48:02 Advice for New Technicians

51:00 "Integrity in Auto Repair"

53:43 "Talking About John and Canada"

Life as a Tech is Not Always "Sunny" with Sunny Massera

Jeff Compton — Tue, 09 Dec 2025 05:00:00 -0500

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In this episode, Jeff sits down with Sunny Massera. Sunny is a self-taught service manager that went from dabbling with cars to building high-end custom Broncos. He talks about why it's important to seek out people with greater skill to keep growing. Sunny also discusses the challenges of business ownership in the automotive world and talks about lessons learned from running his own shop. Jeff and Sunny also speak on the high expectations and pressures involved in custom car builds and mentoring young technicians.

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Timestamps:
00:00 "Early Passion for Fixing Cars"

09:33 Underappreciated Work and Mismanagement

14:34 "Passion Meets Expectation in Craft"

16:14 From Selling to Building Cars

21:23 "Job Frustration and Judgment"

27:28 Lifelong Learning in Trades

33:17 Distractions and Smoking Breaks

40:36 "From Carburetors to Convenience"

42:58 "GTOs, Broncos, and Value"

50:31 Truck Modification Causes Failure

55:53 "Faulty Steering on Work Vans"

Check Engine Chuck Says We Need a New Mindset

Jeff Compton — Tue, 02 Dec 2025 05:00:00 -0500

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In this episode, Jeff Compton is joined by Check Engine Chuck and Brian Gauthier. Chuck and Jeff talk about the importance of investing in service information and ongoing education. They also speak on how sharpening diagnostic skills can change a technician's role and reputation. Brian also shares his experience transitioning from routine mechanical work to more advanced diagnostics. He also opens up about the challenges of working in a small-town shop with limited resources.

Timestamps:
00:00 "Chuck's Impact on Attendance"

08:13 "Better Than the Dealer"

12:00 "Cost Differences in Workplaces"

19:05 "Learning Effective Car Repairs"

23:23 Shifting Perspectives Shape Outcomes

29:01 "Chuck's Generosity and Frustrations"

32:11 Gatekeeping for Change

38:37 "Growth Through Focused Free Time"

45:06 "No Sleep, Still Driving"

47:48 "Transforming Through Mindset Shift"

54:52 Car Conversion Issues Explained

01:02:01 Daily Learning with Eric O.

01:04:52 Struggles with Subaru Diagnostics

01:12:35 "No Communication, Programming Risk"

01:17:23 Bridging Technician and Management Gaps

01:21:43 "Unexpected Generosity and Change"

01:24:50 "Tech Confusion and Programming Chat"

01:34:17 "Refining a Diagnostic Process"

01:35:04 "Industry Impact"

Culture at Work Has NEVER Been More Important | Tony Martinez - AAPEX Technician of the Year

Jeff Compton — Tue, 25 Nov 2025 05:00:00 -0500

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In this episode, Jeff Compton sits down with Tony Martinez who was the AAPEX Technician of the Year. Tony shares his perspective on mentorship in the automotive industry and the importance of team culture over individual performance. He and Jeff talk about the value of constantly learning and ASE certifications. They also discuss the growing need for open access to service information and support for the Right to Repair Act.

Timestamps:
00:00 "Teamwork and Growth Insights"

10:21 "Learning Extreme Ownership"

15:58 "Path to Becoming an A Tech"

20:45 ASE Test Prep Insights

22:32 "Pursuing Manufacturing Apprenticeship Early"

29:11 "Engine Assembly and Keystone Pipeline"

33:52 "Building Mastery Over Quick Fixes"

43:10 "Workshop Workflow and Logistics"

47:58 "Patience and Perseverance in Challenges"

50:29 "Perseverance and Problem-Solving"

59:27 "Company Culture Drives Success"

01:03:59 Sherwood Family: Teaching Automotive Skills

Dutch Silverstein Tells Us How It Is

Jeff Compton — Tue, 18 Nov 2025 05:00:00 -0500

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In this episode, Jeff Compton is joined by Dutch Silverstein and his daughter Ana. Dutch brings up the differences of a transaction-based vs relationship-based business model, urging shop owners to pursue what aligns with their personal values and long-term goals. The conversation highlights the need for self-reflection and sacrifice when considering shop ownership, as well as the dangers of lowering standards in the industry.

Timestamps:
00:00 Celebrating Your Return

03:50 Family-Owned Automotive Safe Haven

07:57 Car Repair Frustrations Persist

11:43 Mechanic Reputation and Trust

14:40 Mechanic's Business Growth Journey

16:52 Personal Betrayal in Safe Space

20:25 "Coaching Costs and Industry Influence"

25:51 "Pursuing Integrity Every Day"

28:49 "Sacrifice for Future Success"

31:10 "Boost Productivity, Build Wealth"

35:13 Work Ethic and Presence

37:00 "Training Wheels Off Moment"

42:23 "Self-Reflection for Business Growth"

43:38 Understanding Business Metrics & Decisions

46:31 Avoiding Pitfalls in Business Growth

50:25 "Unpaid Work Clarification"

53:21 Empowering Technicians for Success

Is Mentorship the Answer to the Technician Shortage? | Chuck Mitchell

Jeff Compton — Tue, 11 Nov 2025 05:00:00 -0500

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In this episode, Jeff Compton welcomes Chuck Mitchell, this year's APPEX Giveaway Winner from the Changing the Industry Podcast with Lucas Underwood and David Roman. Chuck shares his story of how he got into the industry from fleet management and parts retail to shop ownership. He's passionate about the current technician shortage and helping younger generations. He and Jeff talk about the importance of cross-industry collaboration among local shops, the need for better training and information access, and the value of mentoring new technicians to create a more sustainable future for the automotive industry.

Timestamps:
00:00 Meet Chuck Mitchell

06:39 "Friend's Growth in Dealerships"

15:05 Balancing Business and Compassion

17:06 Shop Ownership Challenges

22:58 "Building Confidence Through Understanding"

30:19 Improving Industry and Supporting Workers

34:07 Tech Career Paths in Shops

36:44 "EV Direction and Innovation"

43:25 "Reviving Craftsmanship in Auto Industry"

48:24 "Vehicle Repair Challenges Persist"

52:18 Customer Service and Accountability

01:00:09 "AI, VR, and Cost Challenges"

01:03:39 "Nurturing Young Techs"

01:11:31 "Industry Growth Through Connection"

Check Engine Chuck and Ryan Mullen Talks the State of Auto Repair

Jeff Compton — Tue, 04 Nov 2025 05:00:00 -0500

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In this episode, Jeff Compton is joined by Check Engine Chuck and Ryan Mullen for a conversation about the realities of working in automotive diagnostics. Ryan tells the story of being homeless and in addiction to becoming a sought-after diagnostician, emphasizing the importance of networking and community for professional growth. Check Engine Chuck highlights the power of persistence in tackling complex vehicle problems and the need to continually invest in skills and tools. They also talk about shop politics, technician shortages, and the rewards—and challenges—of building a career in the modern auto repair industry.

Timestamps:
00:00 The Power of Networking

07:13 "Homelessness to Triumph Story"

14:42 Valuing Talent in Industry

18:04 Balancing Work and Family Time

25:23 DRB3 vs. Y Tech Challenges

30:59 "Frustration, Help, and Connection"

36:37 "Patent Dispute and YouTube Fallout"

37:18 "My Tool is the Best"

43:58 "Discovering His Channel Journey"

49:55 Building Connections Through Snapchat

58:33 Addiction, Trauma, and Crime Connection

59:17 Changing Perspectives on Redemption

01:09:09 "Duralast Crank Sensor Solution"

01:12:05 Sequoia Airbag Sensor Fix

01:19:43 "Elite Techs Gather at Vision"

01:21:40 "Adapting Business for Success"

01:28:44 Diagnostic Tech Shortage Crisis

01:32:16 "No Ceiling for You"

Don't Stay at a Toxic Shop! | David Peacock

Jeff Compton — Tue, 28 Oct 2025 05:00:00 -0400

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In this episode, Jeff is joined by David Peacock, a mobile mechanic based in Calgary, Alberta. David talks about his life as a subcontractor, pointing out it's pros and it's cons. He's had plenty of run-ins with harsh Canadian winters and long commutes. They also bring up the current tech shortage and what needs to happen to see it improve.

Timestamps:
00:00 Fort McMurray: Canada's Boom Town

08:28 Leaving Toxic Work Environments

13:57 "Embracing Mobile Work Independence"

17:29 "Automotive Collaboration Challenges"

25:32 Fleet Operating Costs Insights

30:14 Truck Inspections and Frame Issues

35:05 Dealer Warranty Issues Persist

38:22 "Commission-Based Confusion in Charges"

46:06 "Vacation Saved, Gratitude Earned"

52:41 Oil Change Frustrations

57:27 Autel Remote Shop Experience

01:01:35 TPMS Tool Usage Tips

01:07:15 "Low-Maintenance Generational Drivers"

01:10:31 Miscommunication Leads to Customer Frustration

01:20:38 "Advisor Weakness in Auto Industry"

01:23:41 Understanding Oil Leak Perceptions

01:27:49 "Choosing Stability Over Ambition"

01:36:03 Experience Doesn't Guarantee Mastery

01:39:20 Start Small, Build Understanding

01:43:13 "Technician Time and Process"

Auto Repair MUST Modernize! | A Conversation with Tekmetric

Jeff Compton — Tue, 21 Oct 2025 05:00:00 -0400

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In this episode, Jeff Compton sits down with Amber Wright, VP of Business Development at Tekmetric, and Aaron Szafran, a former shop operator now with Tekmetric. Amber and Aaron share firsthand insights on how shop management software like Tekmetric can transform daily operations—emphasizing the importance of embracing change, streamlining shop processes, and building trust with customers through transparency and modern technology like DVIs (Digital Vehicle Inspections).

Timestamps:
00:00 "Community and Growth in Industry"

06:40 Shop Efficiency and Cost Challenges

14:53 Building Trust Over Efficiency

20:29 Adapting to New Shop Systems

21:59 Cloud Transition and Data Security

31:02 Proactive Customer Care Benefits

36:46 Enhancing Customer Journey Communication

38:03 Overbooking Risks in Auto Shops

46:59 Defining "Fair" in Business Pricing

51:42 "Decisions Driving Customer Experience"

53:59 "Powerful Customer-Focused Tech Support"

01:01:47 Truthful Advocacy Without Tough Spots

01:08:03 Seamless Business Transition Process

The Sherwood's from !! ROYALTY AUTO SERVICE !! Talk the Future of the Industry

Jeff Compton — Tue, 14 Oct 2025 05:00:00 -0400

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In this episode, Jeff welcomes Sherwood Cook II and Sherwood Cook III of Royalty Auto for an in-depth conversation at ASTA 2025. The trio highlights the importance of advocacy in the automotive industry, emphasizing honest communication and putting the customer’s safety and best interests first. They discuss the current challenges facing independent shops, from the technician shortage to the escalating costs of tools and access to training, and explore ways to attract and retain the next generation of technicians.

Timestamps:
00:00 "Safety Over Inconvenience Prioritized"

05:41 "Rapid Channel Success Explained"

11:12 "Sharing Training for Struggling Techs"

18:27 "Passion for Lifelong Training"

22:16 Micah's Creative Remote Control Hack

30:24 Streamlined Auto Service Conversations

35:31 "Assessing Vehicle Needs Insightfully"

39:45 The Dilemma of Discounting

43:11 "Practical Repairs Over Perfection"

48:44 Passionate Mechanic's Reflection

57:09 "Mentors, Survival, and Tool Humor"

01:00:51 "First Tools and Truck Shop"

01:04:14 Budget Tools vs Premium Quality

01:08:34 Bought Used Scanner, Regret Depreciation

01:14:47 Tech Industry Workforce Shortage

01:22:30 Hands-On Summer Skills Camp

DO NOT Work a Job You Hate! Promotive Will Help You Be Happy at Work

Jeff Compton — Tue, 07 Oct 2025 05:00:00 -0400

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This episode was recorded at the ASTA Expo in Raleigh, North Carolina. You should go next year!

Jeff Compton, Ethan Whidden and Stacy Black from Promotive have a conversation about how Promotive is now using AI with their virtual recruiter, Paige, to pre-screen candidates around the clock and ensure no great technician is unhappy at work. They also talk about how both shop owners and technicians need a good shop culture, continued training, and flexibility in benefits like PTO and four-day workweeks.

Timestamps:
00:00 Recording at ASTA Expo - Looking Forward to AAPEX

08:02 Shop Culture and Expectations

15:29 "Missing the Shop Dogs"

18:13 Embrace Continuous Technical Training

25:55 Headset Restrictions Spark Workplace Debate

29:52 "Prioritizing Safety Under Pressure"

36:01 Shop Owners' Hiring Frustrations

37:06 Hiring: Reputation and Compatibility Insights

45:46 Decision-Making and Consultation Process

47:27 Balancing Tech and Shop Perspectives

54:44 "Service Advisors Need Empathy Training"

58:27 Effective Brake Maintenance Communication

01:03:38 Aligning for Industry Improvement

DO NOT Discount Your Labor JUST to Get the Job! | Joel McLearn

Jeff Compton — Tue, 30 Sep 2025 05:00:00 -0400

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In this episode, Jeff Compton is joined by Joel McLearn, shop owner from Nova Scotia. Today, he and Jeff get into the nitty-gritty shop management conversation from decisions about hiring and firing, to handling parts quality and pricing, and navigating the emotional side of customer service and business partnerships. And wait till you hear about the car battery incident!

Timestamps:
00:00 It's Getting COLD in Canada!

20:26 Confusion in Brake Inspection Practices

30:19 "Effective Rust Prevention Techniques"

31:47 Enduring Ford Engine Issues

51:17 Minimum Charges in Service Industry

56:28 Embarrassing Car Battery Incident

01:12:58 Bridging Dealer-Aftermarket Divide

01:21:30 Choosing Cost-Effective Car Repair

01:24:00 Car Emission Testing Process Updated

01:39:44 Effective Communication Strategies

01:47:40 Misleading DVI Practices at Dealerships

01:56:29 Proving Value Through Repairs

02:06:51 Service Advisor Accountability Required

Should the Auto Repair Industry Take Notes from the Heavy Duty Trucking Industry? | Mathieu Patenaude

Jeff Compton — Tue, 23 Sep 2025 05:00:00 -0400

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In this episode, Jeff is joined by Mathieu Patenaude, a mobile heavy truck technician from the Ottawa area. Mathieu shares his journey from working for a school bus company to running his own mobile diagnostic business, explaining the challenges of adapting to rapidly changing truck technology and industry standards. They both talk about the challenges of working in harsh Ottawa winters, the unique demands of fleet maintenance, and the importance of thorough diagnostics and road-testing in the trucking world.

Timestamps:
00:00 Ottawa Business Overview with Matthew

06:08 Old School Car Troubleshooting

13:03 Ottawa's Troubled Transit Project

16:57 Parking Lot Truck Challenges

21:34 Trailer Safety Overload Experience

26:20 Renting Trucks vs. Specialized Equipment

35:11 Pursuing a Career with Mercedes?

37:16 "Tech Diagnostics: Knowledge Builds Over Time"

43:47 Rising Door Rates in Canada

47:29 "Shop Pranks with FUE Cans"

56:12 "Rethinking Trade Apprenticeships"

58:15 "Encouraging Thoughtful Problem Solving"

01:08:05 Importance of Failure Analysis

01:08:43 Incomplete Failure Analysis Practices

01:15:40 Procrastinating Vehicle Maintenance Woes

01:20:54 Changing Car Culture Impacting Youth

01:25:32 Paving His Own Path

01:30:48 Tech Distractions in the Workplace

01:39:01 Transmission Fluid Level Check Process

01:45:46 Handle Both Car Batteries

01:47:07 Critiquing from an Ivory Tower

01:51:39 Hidden Car Defects Dilemma

Will the Service Advisor Role Go Extinct?? | Marshall Sheldon

Jeff Compton — Tue, 16 Sep 2025 05:00:00 -0400

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In this episode, Jeff Compton welcomes Marshall Sheldon. Marshall stresses the importance of selecting apprentices based on personality and willingness to learn rather than experience. Jeff and Marshall also talk about flat rate vs hourly, and how the industry might just replace service advisors soon.

00:00 Meet Marshall Sheldon

06:02 "Mentorship to Independence"

13:49 Personable Candidates over Technical Skills

19:46 Advocating For Technician Training

24:04 Employee Retention Through Treatment

28:43 Certificate of Qualification Reflections

37:18 "Mechanic's Night Shift Challenges"

41:11 Entrepreneurship: Balancing Risk and Reward

43:55 Innovative Technician's Essential Impact

49:03 Rework Incentives: Fair or Not?

54:31 Budgeting Training Costs

01:03:50 "Stop Performing DVI for Free"

01:07:35 Improving Advisor Communication Skills

01:11:07 "Three-Year Engine Warranty Assurance"

01:16:38 Hands-On Mechanical Training Guidance

01:22:12 "Commitment to Quality Repairs"

01:31:04 Autel vs. Zeus Tool Dilemma

01:33:11 Auto Programming with Autel Device

01:38:16 Dealership Mentorship and Financial Guidance

01:45:52 Jeep Module Issue and Dealer Solution

01:48:20 LinkedIn: Showcasing Technical Professionalism

Technicians Quit Over Poor Recognition NOT Pay | Josh Parnell

Jeff Compton — Tue, 09 Sep 2025 05:00:00 -0400

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In this episode, Jeff talks with Josh Parnell from the Limitless Leadership Podcast. Josh shares why recognition, rather than pay, is the number one reason that technicians stay vs leave their jobs. They also talk about the importance of meaningful one-on-ones and consistent follow-through for building trust and accountability in the shop.

Check out the Limitless Leadership Podcast with Josh Parnell HERE

00:00 Technician Retention Beyond Pay

09:19 "Effective Leadership: Embrace One-on-Ones"

13:11 "Now is the Time"

17:22 "Safety, Trust, and Clarity"

26:11 "Culture and Pride in Work"

29:09 Empowering Lives Through Auto Repair

34:35 "Embracing Life's Lessons"

39:36 Empowering Leaders Through Coaching

43:51 Instincts and Individual Methods Matter

52:10 Teaching Enhances Understanding

54:22 Empowering Change Through Questions

01:01:20 Prioritizing Friendship in Workplaces

01:05:32 Foundation Through Core Values

01:11:19 Service Mindset vs. Problem Solving

01:15:14 ASTA Attracts Social Media Influencers

Flat Rate EXPOSES Lazy Techs and that Scares the Auto Repair Industry

Jeff Compton — Tue, 02 Sep 2025 05:00:00 -0400

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Curtis Gardner is an Audi Master Guild technician. Today he joins Jeff to talk about his perspective on flat-rate pay, emphasizing both its financial upsides and its negative impact on technician mental health and work-life balance. They also share stories of the challenges and drawbacks of dealer politics, as well as the undervaluing of skilled problem-solvers—known as the "Jims" of the shop—who often keep shops running but aren’t compensated accordingly.

00:00 Chrysler: Embracing Opportunity for Growth

15:41 Rear Alignment Challenges and Costs

28:59 Flat Rate vs. Guaranteed Pay Debate

39:23 Prioritize Addressing Urgent Issues

48:11 Auto Repair Estimate Dilemma

54:00 Unwanted Vehicle Inspection Alerts

01:04:53 Need for Persistent Problem Solvers

01:18:40 Entrepreneurial Journey: From Gym to Business

01:24:38 Technician Money Management Struggles

01:41:41 "Advice for Unfulfilled Tech Workers"

01:49:23 Advocating Conversations for Technicians

01:56:35 Balancing Work and Family Struggles

Dory Carlin Says Bad Management is KILLING Good Techs

Jeff Compton — Tue, 26 Aug 2025 05:00:00 -0400

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In this episode, Jeff is joined by Dory Carlin, co-owner of a two-bay independent shop in Western Pennsylvania. Dory shares his unconventional journey into automotive repair, reflecting on lessons learned from both good and bad management throughout his career at dealerships. They discuss the challenges of growing a small shop, emphasizing the importance of valuing diagnostic expertise and standing firm on pricing, and touch on the evolving roles and support needed for young technicians entering the trade.

00:00 Jeff can't take the heat!

06:20 Valuing the Auto Industry Fairly

13:02 Reflections on Childhood Acquaintances

19:32 Dealership Dynamics and Challenges

25:55 Customer Choice in Service Quality

27:16 Shop Owners' Part Choices Critique

34:11 Luxury Brands Use Flat Rate

42:18 "CSI: The Imaginary Priority"

44:43 Success Depends on Team Dynamics

51:07 Collaborative Learning Boosts Business

58:00 Customer Satisfaction: Word-of-Mouth Impact

01:00:35 Public Transit: A Modern Solution

01:05:34 Closer Job for Family Time

01:12:04 "My Ex-Girlfriend, My Wife"

01:17:51 Industry Dynamics and Control Shift

01:25:31 "Vehicle Repair Access Concerns"

01:27:27 Tesla: Pioneering Car Subscription Features

01:33:51 Hiring Biases Against Young Workers

01:39:14 Car Troubleshooting Conversation

01:45:27 "Navigating Automotive Service Rates"

01:50:18 Car Sales: Prioritize Quality and Integrity

01:57:35 Understanding Trauma in Different Professions

The Auto Repair Industry Needs to Fix More than Just Cars | Bryan Pollock

Jeff Compton — Tue, 19 Aug 2025 05:00:00 -0400

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In this episode, Jeff Compton is joined by his longtime friend and colleague Bryan Pollock. Bryan remembers stories of diagnostic mishaps and stresses the importance of following proper service information and thorough quality control processes. Together, they highlight the critical need for ongoing technician training, investing in apprenticeship programs, and fostering a culture of continuous improvement in the shop.

00:00 Jade Mechanic Podcast: Frustration Episode

10:26 Accountability in Automotive Repairs

12:00 Cost of Staff Training Commitment

20:59 "Diagnostic Limits in Auto Shops"

25:37 "Effective Group Communication Tip"

29:13 Nissan Programming Challenges

33:58 Tool Investment Strategy

39:02 Flaws in Production-Based Pay

44:57 Multiple Children Shadowing Experience

50:13 "Social Media & Royalty Auto Insights"

53:15 Training and Career Progression Importance

59:21 Delayed Realizations and Regrets

01:05:02 Chrysler Pacifica Clutch Issue

01:09:39 "Identifix: Underappreciated Diagnostic Tool"

01:20:02 Mystery of the Lake's Knowledge

01:21:02 Cost-Effective Local Training Option

The Auto Repair Industry is FAILING Young Techs! | Lance Mechanics from TikTok

Jeff Compton — Tue, 12 Aug 2025 05:00:00 -0400

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In this episode, Jeff is joined by Lance Mechanics (lancemechanics10 on TikTok), a technician and content creator who has made waves online for his outspoken views on the automotive industry. Lance details his late entry into the trade, shares the cultural and financial differences he experienced between independent shops and dealerships, and discusses why he ultimately left the dealership world for underground mining. The conversation also takes a critical look at the realities of flat-rate pay, the lack of mentorship for new technicians, and why Lance now advises aspiring techs to consider fleet or heavy equipment work over traditional automotive roles.

Timestamps:
00:00 Hybrid Systems & Dealership Challenges

10:48 Job Manipulation Frustrates Shop Workers

28:03 Misunderstood Automotive Challenges

35:54 Chrysler Techline and Winter Gas Issues

46:31 Dealer Experience: Easier Than Expected

56:16 Safety Checks at Used Car Lot

01:11:26 Christmas Eve Reflections on Auto Work

01:13:55 Dealer Work: Challenges and Learning

01:31:40 "Real-World Advice for Aspiring Mechanics"

01:36:19 Tesla Wear and Diagnostic Stigma

01:50:32 "Warranty: A Sales Strategy Insight"

01:56:12 "When Regulations Lose Meaning"

The State of the Repair Industry and What's Next with Christopher Delprete

Jeff Compton — Tue, 05 Aug 2025 05:00:00 -0400

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In this episode, Jeff welcomes Christopher Delprete, lead tech at Ace Truck Body and Trailer Repair in Georgia. Christopher talks about growing up in a family-run business in Massachusetts to his current role in heavy truck repair. He emphasized the rapid evolution of truck technology and the need for technicians to continually update their skills. Together, they discuss the critical role of mentoring and training the next generation of technicians, highlighting the importance of supporting young people and women in the trade.

00:00 Guiding Brother's Biggest Bass Catch

06:50 Waste Management Business Collapse

10:47 Classic Car Memories

16:36 Women Excel in the Heavy Truck Industry

26:04 Brand Variety Keeps Job Exciting

29:22 "NPR Frame Swap Process"

33:46 Commitment to Quality and Safety

39:22 Mutual Expertise Acknowledgement

45:22 Truck Idling Workarounds Insights

52:16 Montreal's Aggressive Drivers' Reputation

56:36 Old Trucker's Tales

01:00:50 Mechanic Video: Embracing Mistakes

01:05:30 Highlighting Professionalism's Evolution

01:09:55 OBD2 Tech Evolution Insights

01:19:06 Widening Income Gap Motivation

01:22:28 Toolbox Purchase Regret

01:25:10 "Open-End Wrench Debate"

01:30:48 Growing Up a Hot Rod Enthusiast

Podcaster Kevin Brown Puts the Auto Repair Industry on Blast About Diag Fees

Jeff Compton — Tue, 29 Jul 2025 05:00:00 -0400

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In this episode, Jeff is joined by Kevin Brown, a multi-shop owner and technician from Michigan with over 35 years of experience in the industry. Kevin shares candid insights on what it takes to run a profitable repair business, emphasizing the importance of charging for diagnostic work and paying technicians fairly for their time and expertise. The conversation delves into the challenges of managing people and processes, fostering a strong company culture, and establishing sustainable business systems for long-term success.

00:00 "Podcast Clash with Kevin"

08:32 Charging for Diagnostic Time

15:43 "Reflecting on Past Mistakes"

19:45 Brake Troubles and Customer Dilemma

26:57 Brandon Sloan: Expert in Shop Economics

28:00 "Mechanic's Guide to Business Success"

36:05 "Value and Pay for Wiper Service"

41:59 DVI and Customer Follow-Through Issues

49:01 Tech Reluctance Delays Customer Service

50:38 Streamlined Repair Order Process

58:53 Reconsidering Technician and Advisor Pay

01:02:57 Toxic Work Environment Reflection

01:10:55 Road Force Balancing Importance

01:15:55 Why I Question Automotive Needs

01:18:22 Complimentary Diagnostics to Reduce Costs

01:25:24 High Labor Rates Impact Efficiency

01:28:42 Faulty Brake Promo Issues

01:35:44 September Event Invitation Reminder

01:38:53 Networking Opportunity for Experienced Professionals

01:47:52 Finding Work-Life Balance

01:52:06 Retail Industry's Youth Crisis

01:55:25 "Building Respectful Connections"

Frank Wiebe of 3D Auto Talks TikTok and Change in the Auto Repair Industry

Jeff Compton — Tue, 22 Jul 2025 05:00:00 -0400

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In this episode, Jeff is joined by Frank Wiebe of 3D Auto in Elmer, Ontario. Frank shares his experiences with Ontario’s new digital vehicle safety inspection program and how it has impacted his business, leading to a significant increase in inspection volume as other shops opted out. They also discuss the importance of integrity in safety inspections, emphasizing why they hold higher standards than the minimum regulations require. Lastly, Frank reflects on his journey from technician to shop owner, highlighting the challenges and rewards of running a family business in a changing industry.

00:00 Adapting Safety Protocols with Technology

10:36 Busy Used Car Lot Success

13:36 "Bilingual Hire: Six-Year Apprenticeship"

18:13 Family-Run Business Dynamics

22:21 "Privileges vs. Hero Complex in Auto Shops"

29:19 Tie Rod Dilemma: Pass or Fail?

35:58 Regulating Safety Standards Concerns

42:39 Motorbike Dispute and Indifference

46:08 Faulty Car Repair Issues

53:00 Lesson Learned: Consistent Rotor Replacement

58:41 "Hands-On Learning: Beyond Floor Sweeping"

01:00:53 Early Trade Reality Check

01:07:18 Lost Art of Hands-On Learning

01:14:01 Understanding Shop Hiring Challenges

01:15:20 Mentorship Shapes Technician Skills

01:21:14 Realizing Electrical Concepts Simplified

01:30:25 Investing vs. Expanding Decisions

01:34:40 Faulty Auto Parts Frustration

01:39:11 "Industry Accountability and Safety"

Why Low Shop Rates Hurt Everyone in Auto Repair | Bryan Bueckert

Jeff Compton — Tue, 15 Jul 2025 05:00:00 -0400

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In this episode, Jeff Compton sits down with technician Bryan Bueckert to talk through career challenges and the realities of working in the automotive repair industry. Brian shares his journey of entering the trade later in life, including the financial sacrifices and steep learning curve involved in switching from a call center job to turning wrenches. The discussion highlights key issues like low shop door rates and reluctance to charge for diagnostic labor, which make it difficult for technicians to earn a livable wage.

00:00 "Subaru Enthusiast's Job Search"

05:39 Skilled Trade Pay Disparity Debate

13:47 Mastering European Car Systems

20:00 Space Dilemma and Hiring Needs

21:55 "Challenges of Small Auto Shops"

29:51 Proper Oil for Euro Cars

33:44 "No Tolerance for Customer Abuse"

41:41 Final School Day in Windsor

43:11 Subaru Salary Insights

49:42 Oil Change: More Than Routine

55:45 Revamping Traditional Auto Service Methods

01:00:27 Quality Parts Ensure Trust

01:06:57 Subaru CVT Fluid Maintenance Advice

01:10:48 Car Service Decisions Explained

01:18:08 Spare Key Programming Challenges

01:22:40 Efficient Airbag Installation Story

01:28:57 Considering Teaching High School Shop

01:33:10 Pursuing Passion After Mortgage

Technicians Are Undervalued | Stories with David Kline

Jeff Compton — Tue, 08 Jul 2025 05:00:00 -0400

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In this episode, Jeff is joined by David Kline, a seasoned technician with over 25 years of experience. David shares eye-opening stories from his time in both dealership and independent shop environments, highlighting the grind of flat rate, toxic workplace cultures, and the impact these have on mental health and work-life balance. Together, they explore the need for genuine recognition of technicians’ expertise, discuss the failures of current compensation structures, and emphasize why reshaping how techs are valued is critical for the entire industry.

00:00 Vehicle Safety Standards Concerns

20:07 Work Dispute With Service Manager

23:34 Trust and Accountability in Dealerships

41:16 "Value Proven, Stress Unnecessary"

49:00 Dealer Talent Drain: A Cautionary Tale

01:01:38 "Diagnosing Chrysler EGR Valve Issues"

01:08:08 Tool Troubles and Young Technicians

01:21:45 Invest in Quality Tools

01:23:19 Competitive Mechanic Memories

01:43:45 "Personality Type and Customer Challenges"

01:50:16 Benefit of the Doubt in Industry

01:54:44 Valuing Co-Worker Relationships

How To Avoid Burnout As a Auto Repair Technician | Juwan Fields

Jeff Compton — Tue, 01 Jul 2025 05:00:00 -0400

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In this episode, Jeff Compton is joined by Juwan Fields, a young field service forklift mechanic seeking to transition back into the automotive industry. Juwan opens up about his dissatisfaction with the repetitive and unstimulating nature of equipment repair, contrasting it with his early passion for automotive diagnostics and electrical work. Jeff and Juwan talk about the challenges technicians face in finding fulfilling work that balances intellectual curiosity with financial stability.

00:00 Career Shift: Equipment to Automotive

04:43 Automotive Challenges and Reflections

08:27 Job Transition: Oil Changing Experience

10:38 Seasonal HVAC Job Experience

15:26 Balancing Passion and Providing

18:17 Choosing Stability Over Entrepreneurship

20:16 "Keith Perkins: Expert Car Diagnostician"

23:17 Networking with Industry Leaders

27:51 "Skepticism of 'Specialty' Shops"

30:33 Prefers Diagnostic Programming Over Key Work

36:20 Brian Pollock's Repair Expertise

38:35 "Job Satisfaction Over Money"

39:59 Shop Struggles: Pay and Solutions

45:40 "Aftermarket Parts: Unreliable Choice"

46:34 Efficient On-Site Auto Technician Guidance

52:29 Life-Changing Networking Events

Ford Tech J Cole (TikTok) Says Flat Rate MUST Change

Jeff Compton — Tue, 24 Jun 2025 05:00:00 -0400

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In this episode, Jeff welcomes Ford Tech J Cole to the show to talk social media influence and the changing auto repair industry. Both Jeff and J Cole have a love-hate relationship with life in the dealership, and shared similar thoughts and feelings about the repair industry as a whole. Hot takes galore on this episode!

Flat Rate is Killing Teamwork in Auto Repair! (Mike Pereira)

Jeff Compton — Tue, 17 Jun 2025 05:00:00 -0400

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In this episode, Jeff and fellow Canadian shop owner Mike Pereira discuss industry challenges, such as the flat-rate pay system at dealerships, emphasizing how it discourages teamwork and impacts job satisfaction. Both Jeff and Mike highlight the importance of ongoing technical and business training in today’s rapidly changing industry and discuss the need for better collaboration and transparency among local shop owners.

00:00 Some Sports Take WAYYYY Too Long

10:25 Unfair Work Distribution Observed

11:50 Turn Up the Radio Solution

16:02 Flat Rate Challenges in Learning

22:29 Shared Experiences in the Industry

30:46 "Highly Recommend Brian's Class"

34:48 Valuing Time Over Money

38:23 Supportive Owners Embrace Change

45:26 Selective Customer Intake Strategy

49:10 Evaluating Vehicle Part Quality

57:10 Car Enthusiast's Euro Car Insights

01:01:08 Unfair Work Conditions at Dealership

01:05:20 Proactive Work Culture Insights

01:08:18 Training Adjustments at Work

01:18:02 Digital Tread & Rotor Measurement

01:20:28 Vehicle Inspection Photo Transparency

01:25:41 Trust Car Claims Carefully

01:30:41 Focus on Business Skills, Not Tech

Life As A Mechanic | Paul Danner, Check Engine Chuck, and Keith Perkins

Jeff Compton — Tue, 10 Jun 2025 05:00:00 -0400

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Today, Jeff sits down at Tools 2025 with Paul Danner (ScannerDanner), Keith Perkins, and Check Engine Chuck. Paul shares updates on the SD Charities initiative and highlights the importance of giving back to the community, including a tool auction supporting an auto tech school in Senegal. Keith and Chuck discuss the challenges and rewards of growing their businesses, from shop expansion to personal journeys in technical skill development. The group engages in an honest conversation about industry image, the need for higher labor rates, and the vital role of technician recognition and continued networking.

00:00 "Tools 2025: Meeting Success"

05:24 Supporting Solar for African Schools

12:01 "Striving for Effective Communication"

20:58 Promotional Shorts and Circuit Troubleshooting

24:27 Accountability in Vehicle Repairs

27:36 Online Creators' Ethical Responsibility

33:19 "Revamping Labor Rates in Trades"

40:18 "Profitability of Brake Suspension Work"

47:15 Seeking Appreciation and Change

50:32 "Rethinking Industry Value Perception"

57:21 Paul's Dubious Car Flipping Tactics

58:35 U-Haul's Business Model Explained

01:08:00 Mutual Respect and Encouragement

01:14:01 "Collaborate Beyond Platforms"

Donald Tyrone on Industry Burnout Work Culture

Jeff Compton — Tue, 03 Jun 2025 05:00:00 -0400

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In this episode, Jeff talks with Donald Tyrone to discuss burnout in the auto repair industry. Donald shares his experiences working for a large rental fleet in Savannah, Georgia, contrasting it with his past life at Toyota dealerships and the struggles he’s faced finding fulfillment in his work. Together, they examine issues like toxic workplace culture, the pitfalls of flat-rate pay systems, and the importance of genuine recognition and mental health among technicians.

00:00 Inefficiency and Transparency in Work

06:46 Finding Reliable Service Managers

13:04 "Dealerships: Profit Over People?"

16:00 Automated System Challenges at Work

23:27 Service Department Concerns

30:35 "Job as Retreat from Home"

36:15 Work Smarter, Not Harder

38:07 Aftermarket Parts: Worth the Hassle?

46:01 Brake Wear and Rotor Issues

51:01 Struggling to Find Balance

53:38 Teaching Barriers in Automotive Education

01:02:21 Confidence, Questions, and Feedback Dynamics

01:06:13 Overworked Saturdays, Unappreciated Efforts

01:13:15 Seeking Understanding and Purpose

01:14:10 Reach Out with Good News

Fluffy Mexicanik Talks Flat Rate Pay and His Popularity on Social Media

Jeff Compton — Tue, 27 May 2025 05:00:00 -0400

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In this episode, Jeff and Fluffy Mexicanik talk through their ups and downs in their automotive repair careers. They both get pretty raw about dealership life, touching on topics like flat-rate pay, the challenges of warranty work, and the growing influence of social media for technician networking and learning.

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00:00 Unfriendly Service Manual Navigation

06:19 Faulty Deliveries: CVT Issues Occurring

12:11 Vehicle Repair: Diagnosing to Maximize Time

16:57 Power Probe Tools Misdiagnosis Issue

23:02 Seam Sealing for Leak Prevention

29:13 "Engine Troubles Due to Timing"

34:17 "Service Integrity vs. Profit"

37:24 Recycled Auto Parts Controversy

47:24 Jaded Perspective on Car Guarantees

49:09 Guaranteed Pay Requires Presence

54:29 "Frustration Over Unpaid Labor Time"

59:03 Uncertain Pay and Motivation

01:09:16 Dead Battery Dilemma

01:12:37 Unpaid Diagnostic Time Issue

01:18:32 "Wind Noise Repair Challenges"

01:24:44 Dealership Challenges with Older Cars

01:31:07 Augmented Reality Auto-Repair

01:35:12 Honda-Focused Business Success

01:38:04 Networking for Business Success

01:42:23 "Social Media's Impact on Mechanics"

01:52:01 "Redraw Industry Boundaries"

01:56:10 Discovering Deeper Connections

Liz Tait Gets Real About Dealership Drama

Jeff Compton — Tue, 20 May 2025 05:00:00 -0400

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In this episode, Jeff Compton sits down with Liz Tate, partner at Level 5 Drive, an ADAS calibration company in southern Ontario. Liz discusses her unconventional path into the automotive industry and the challenges she encountered working as a woman in a traditionally male-dominated field. She shares candid experiences from her time in both dealership and aftermarket environments, highlighting issues such as poor management, internal politics, and the difficulties around proper vehicle safety and used car inspections.

00:00 "Jaded Mechanic: Celebrating 100 Episodes"

08:47 High School Educational Tracks Divide

12:41 "Balancing Podcast Dreams and Career"

19:00 Mentorship vs. Efficiency Conflict

26:01 Customer Complaints Post-Oil Change

30:52 Parts Pricing and Accountability Issues

32:22 Dealership Service Frustrations

41:31 Catalytic Converter Solutions in Canada

47:28 Dealership Culture and Resistance to Change

52:22 "Challenges in Car Shop Margins"

54:30 "Beware Unlicensed Car Technicians"

01:03:00 "Flawed Program Lacks Accountability"

01:06:08 Industry Evolution and Innovation Insights

01:10:26 ADAS Calibration Challenges in Aftermarket

01:18:47 Decaying Truck Neglect

01:24:58 Communication Breakdown in Auto Repairs

01:26:39 Insurance Struggles in Auto Repairs

01:32:52 3D Puzzle vs. Road Map Understanding

Why Shop Culture Should Matter More Than Money for Technicians | Lisa and Joelle from Promotive

Jeff Compton — Tue, 13 May 2025 05:00:00 -0400

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In this episode, Jeff is joined by Lisa Coyle and Joelle Pollak from Promotive! Lisa emphasizes the importance of choosing a workplace based on people and culture, not just pay, while Joel shares insights on the multi-step vetting and placement process Promotive uses to ensure strong fits between shops and technicians. Jeff also reflects on his career journey, highlighting how finding the right shop culture made all the difference in his job satisfaction and performance.

We're so thankful for the support of Promotive as a sponsor of the podcast! Show your support for this show by thanking them for their sponsorship. And use them if you're looking for a job!

00:00 Work's Impact on Personal Life

06:09 Discover Interests Beyond Resume

11:20 "Impact of Declining Practical Skills"

19:47 "Challenges in Attracting Talent"

25:58 "Unicorns: The Elite Problem Solvers"

27:31 Value Beyond the Job

37:11 Rejecting the Flat Rate Work Model

39:03 Unicorn Diagnostic Tech Traits

47:07 "Work Boot Replacement Benefits"

49:54 Beer Exchange Rumor at Shops

56:31 "Challenges of Working Interviews"

01:00:53 "Honeymoon Phase in Dealerships"

01:07:17 "Quirky Industry Changes"

01:09:09 Consider Job Fit Before Switching

01:17:30 "Tire Tech Job Dilemma"

01:19:42 Mechanic's Seasonal Job Struggle

Tom Schearer - TOOLS, Training, and Team Development

Jeff Compton — Tue, 06 May 2025 05:00:00 -0400

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In this episode, Jeff is joined by Tom Schearer of Schearer Sales and Service. Tom talks about the complexities of used car sales, emphasizing the importance of honest communication with customers and building long-term relationships over short-term profits. The conversation also touches on investing in specialized tools and training to stay competitive, and the value of strong shop culture and effective team collaboration.

Want to go to TOOLS? Register HERE

00:00 Challenges in Used Car Dealership

08:34 "Dealers Prefer Used OEM Brands"

12:13 Limited Used Car Warranty Realities

19:53 "Tackling Car Repairs Holistically"

22:58 "Leadership Transition and Delegation"

26:16 Inconsistent Terminology Causes Confusion

35:17 Post-Warranty Car Maintenance Shift

38:33 Dealerships: Balancing Sales and Relations

45:36 Employee Transition Concerns

47:25 Chrysler Dealers' Hiring Agreement

56:23 Recognition Over Pay: Valuing Appreciation

01:01:36 Overcoming Fear: Embrace Collaboration

01:06:14 "Collaborative Collision Repair Insights"

01:12:32 "Importance of Knowledge Sharing"

01:14:50 Retirement and Mentorship Goals

01:18:49 Apology and Anticipation

Lucas Underwood Gets Real About Leadership, Life, and Money

Jeff Compton — Tue, 29 Apr 2025 05:00:00 -0400

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In this episode, Jeff Compton and Lucas Underwood get real about the realities of shop ownership and the repair industry. Lucas harps on why you need to build better systems and processes, mainly to avoid burnout. They both get heated about the technician pay structure, industry culture, and the crucial need for personal fulfillment and meaning beyond monetary success.

00:00 Intense Storms, Tornado Near Miss

06:15 "True Champions Plan for Success"

10:49 Complex Challenges in Industry Dynamics

20:06 Self-Reflection and Employee Turnover

25:07 Owner's Struggles with Management

30:23 "Chaotic Kitchen Reflections"

31:12 Automotive Industry Training Challenges

41:23 Welfare System Critique: Misallocation Concerns

45:03 Track and Tax Unbilled Services

47:12 Business Finance Transparency Needed

56:07 Rethinking Success Beyond Money

59:04 Career Pathing Concerns Discussed

01:03:14 Fishing: A Passionate Escape

01:12:29 Navigating Professional Boundaries

01:14:36 "Embracing Emotional Connections"

01:20:59 Helping Each Other: A Pipe Dream?

01:27:13 Eco Diesel Truck Dilemma

01:32:17 Online Complaints Over Car Repairs

01:38:54 Unnecessary Changes Disrupt Growing Shop

01:40:52 Emotion-Free Decision Making

01:46:20 "Challenging Stagnant Business Practices"

01:52:54 Building Character Through Purposeful Work

Why Training and Networking Matter in Auto Repair | Bret Fadely

Jeff Compton — Tue, 22 Apr 2025 05:00:00 -0400

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In this episode, Jeff Compton is joined by Brett T. Fadley to discuss the upcoming TOOLS training event in Lancaster, Pennsylvania. Brett shares how TOOLS got started and how far it's come, but then gets into the challenges the auto repair industry has today. To get where the industry needs to be, events like TOOLS are critical.

00:00 Understanding Financial Struggles of Shop Owners

05:46 In-Person Networking's Hidden Value

12:37 Business Challenges and Implementing Processes

19:56 Improving Shop Efficiency Discussions

23:38 Rust Advisory for Ontario Car Sales

29:48 Mechanics' Career Transition Paths

34:50 Car Repair Recommendations Debate

39:44 Changing Industry Perceptions Needed

47:55 Exit Scheduling Success in Auto Services

51:37 "Networking: Reducing the 'Suck' Factor"

54:46 Grateful for Career Purpose

59:28 Engine Installation Decisions in Shops

01:08:17 Limited Podcast Space Allocation

01:12:26 Summer Event Invitation

Ben Dellaria From 3T's Automotive on YouTube | What's It Like Being a Mobile Mechanic?

Jeff Compton — Tue, 15 Apr 2025 05:00:00 -0400

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In this episode, Jeff chats with Ben Dellaria from the Three T's Automotive YouTube Channel. Ben reflects on his journey from working at dealerships and independent shops to becoming a successful mobile mechanic, emphasizing the importance of professional conduct and strategic decision-making in business. Jeff and Ben discuss the significance of transparency, particularly when addressing mistakes, highlighting how it builds trust with clients.

00:00 Podcast Recognition Milestone

06:17 Outdated Carburetor Lessons in 2001

15:36 Stagnant Career in Auto Shops

21:17 DIY Mobile Auto Repair Journey

24:47 Critique of Mobile Auto Repair Jobs

29:16 Optimizing Mobile Business Efficiency

35:19 Transmission Repair Dispute Explained

39:07 TikTok's Impact on Job Viability

45:38 Incentive-Pay Myth in the Auto Industry

51:47 "Focused on Vehicle Condition"

59:25 Nissan Clutch and Compressor Failures

01:02:11 Chevy Communication Issues Explained

01:09:08 Repair Value Beyond Hourly Rate

01:14:12 Florida Estimate Quoting Regulation

01:17:49 Drawing the Line

01:23:21 Corporate Dealer vs. Independent Dynamics

01:31:22 "Resentment Towards Unqualified Technicians"

01:36:27 Ignoring Advice: Miscommunication Issues

01:40:14 Avoid High-Liability Jobs

01:45:42 ASTA Networking: Transformative Experience

Joshua Taylor Says The Repair Industry Has a Leadership and Accountability Problem

Jeff Compton — Tue, 08 Apr 2025 05:00:00 -0400

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In this episode, Jeff is joined by Joshua Taylor. Joshua says accountability is important for both technicians and management to have a successful business. He and Jeff also discuss the disconnect between pay and job satisfaction, uncovering that care, empathy, and validation are often more significant than financial compensation. They also uncover the alarming mental health statistics within the automotive industry.

00:00 NADA Conference Insights

07:50 "Lack of Technician-Focused Tech Solutions"

12:24 "Technician Shortage and Dealership Challenges"

20:48 Comeback Strategy in Auto Shops

23:14 Work Order Communication Challenges

27:16 Raising Accountability Standards

36:13 Unicorn Productivity: Unrealistic Shop Standards

38:21 "Maximizing Team Potential Gradually"

44:31 "Ownership in Decision-Making"

52:49 Technicians' Pay Vs. Job Satisfaction

54:52 Parts Counter Frustration

01:01:30 Persistent Communication on Equipment Damage

01:06:39 High Demand for Skilled Workers

01:11:17 Seeking Validation: A Men's Issue

01:20:41 "Beyond Pay: Valuing Technicians"

Keith Perkins Gets Mad Daily At How Shops Are Ran

Jeff Compton — Tue, 01 Apr 2025 05:00:00 -0400

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Today, Jeff is joined by Keith Perkins from L1 Training and Diagnostics. Keith gets fired up about investing in your own skills and tools to succeed in the automotive repair industry. They both comment on issues with flat rate systems and how they can negatively impact the teamwork culture within a shop. Additionally, Keith shares his journey of starting L1 as a mobile diagnostic and programming service, emphasizing the need for proper diagnostic processes and the challenges faced with aftermarket parts.

00:00 "Finally Got Keith on the Podcast!"

06:21 "High Crime and Prison Density"

13:00 Christian Brothers Franchise Challenges

18:15 Invest in Self-Toolkit Development

21:46 "Flat Rate Industry Frustrations"

27:09 Quick and Dirty Car Repairs

35:46 Engine Troubleshooting Steps

39:16 "Basic Diagnostics: Data Scans First"

46:26 Admiring Unique Perspectives

49:46 "Intense Training Experience Reflected"

54:04 Faulty PCM Causes Car Malfunction

01:02:10 Hiring Tension Among Technicians

01:07:31 Hourly vs. Flat Rate Talent Debate

01:10:02 Winning Arguments with Confidence

01:13:43 "Frustration with Unanswered Questions"

01:21:44 Employee Benefits and Compensation Issues

01:23:41 Industry Challenges and Perseverance

01:32:15 "Impact of Time on Flat Rate Work"

01:35:45 Car Part Procurement Challenges

01:39:47 Holistic Approach in Auto Repair

Challenges vs Rewards in Mobile Diagnostics | Sean Tipping

Jeff Compton — Tue, 25 Mar 2025 05:00:00 -0400

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In this episode, Jeff Compton is joined by fellow podcaster Sean Tipping. Sean talks about his journey in the automotive industry and how he got to where he is today. He highlights the challenges and rewards of working on complex automotive diagnostics, such as parasitic draws and network-related issues. Sean also addresses the balancing act of time management and discusses his decision to take a break from podcasting.

00:00 Simplifying Concepts for Teaching

05:54 Industry Engagement and Mobile Shift

15:37 "Call Sean for Network Issues"

16:57 Parasitic Draw Challenges in Auto Repair

25:43 Therapeutic Reflections in Business Interviews

28:32 Taking a Break from Routine

35:57 Revealing Industry Secrets to Laymen

40:16 Finding Career Fulfillment

45:51 "Mobile Diagnostics Challenges"

47:56 Car Repair Value Debate

55:08 Diagnostic Challenges in Car Repairs

59:09 Tiered Diagnostic Pricing System

01:04:41 Faulty Scan Tool Misleads Diagnosis

01:11:02 "Podcast Promotion and Gratitude"

Remember Monster Garage? Tom of Big Dog Custom Diesel Says That Show Changed His Life

Jeff Compton — Tue, 18 Mar 2025 05:00:00 -0400

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In this episode of The Jaded Mechanic, Jeff Compton chats with Tom from Big Dog Custom Diesel. Tom remembers his appearance on Monster Garage and how that kickstarted his career transition from working at a Ford dealership to starting his shop. He and Jeff also cover the struggles of running a business, especially on finding quality staff and managing business finances.

09:13 "Reconnecting Over Hot Dog Cart"

12:09 Trailer Upgrades and Requirements

19:49 "Overcoming Financial Struggles"

24:16 Experience vs. Theory: Importance

28:29 "Prioritizing Expensive Repairs"

33:57 North Carolina Store Transformation

41:36 Challenging, Self-Inflicted Positivity

45:47 Efficient Work Strategy Debate

47:44 Old School Toolbox Enthusiast

57:10 Weird Industry Perception of Discounts

01:00:02 Vehicle Brake and Rotor Issues

01:05:34 Striving for Excellence

01:09:25 "Tekmetric's Impressive Features"

Zach Cypert | Why Does Everyone Get So Upset Online?

Jeff Compton — Tue, 11 Mar 2025 05:00:00 -0400

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In this episode of The Jaded Mechanic podcast, Jeff Compton is joined by Zach Cypert from L1 Diagnostics. Today, he and Jeff talk about the outrageous things people say in popular Facebook groups, and share stories about misdiagnosed or improperly repaired jobs.

00:00 Journey to Automotive Shop Career

08:03 Pro Tech Program Experience

13:53 Shop Communication and Inspection Practices

16:47 Diagnostic Charges Misunderstood

24:06 Efficient Roadside Auto Service Solutions

32:12 Workplace Frustration and Unpaid Labor

37:39 Complaints and Profitability Concerns

38:28 Documenting Job Duties and Expectations

48:20 Avoiding Online Drama

52:09 Cost Assessment in Business Decision-Making

57:30 Comprehensive Vehicle Inspection Process

01:02:36 Dealership Encounter: PCM Update Challenge

01:07:39 Auto Repair and Diagnostics Offer

01:10:20 Truck Fuel Efficiency Insight

01:17:41 Cautious Communication and Humility

Drac From TikTok (Eric Pierce) | Stories and Struggles

Jeff Compton — Tue, 04 Mar 2025 05:00:00 -0500

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In this episode, Jeff welcomes Eric Pierce AKA Drac from TikTok. Eric shares his journey through the dealership, highlighting his challenges with management and the lack of adequate compensation, despite the high door rate. He also talks about the physical toll of the job after his motorcycle accident, which led to pursuing a different role with Lime Scooters.

00:00 TikTok Algorithm and Life Updates

11:10 Tech Apprenticeship Shift

31:46 Refusing Service: A Mechanic's Stand

35:01 Commission for Service Advisors, Not Techs

52:09 Unmotivated Employee Struggles to Learn

56:39 Teeth Misalignment and Workshop Support

01:05:12 Neglected Car Battery Causes Issues

01:23:09 Easier Work Than Auto Mechanic

01:27:11 Career Reflections: The Grind Culture

01:44:01 Misunderstandings, Not Ripoffs, in Auto Repairs

01:53:07 Government Mandates on Vehicle Efficiency

01:58:31 "Online Dogpiling Concerns"

02:06:18 Technicians, Not Malicious, Often Exploited

Is the Future Scary Or Exciting? | Mickey Leech with Schumacher Electric

Jeff Compton — Tue, 25 Feb 2025 05:00:00 -0500

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Mickey Leech is the CEO of Schumacher Electric. Today, he and Jeff talk about the EV battery charging market, other industry technological advancements, and how to grow within today's industry. They also discuss how to support and equip young technicians with tools, training, and care, to help the industry over the next few decades.

05:50 Tech Evolution: Overcoming Information Barriers

13:23 Innovative Wireless Charging Solution

18:26 Shift in Appreciation for Loud Cars

25:39 Vintage Schumacher Battery Charger Nostalgia

30:51 Tech Life: Untold Stories

32:45 Embrace New Technology in Business

37:04 "Dealership vs. Independent Shop Dynamics"

46:11 Flexible Work Schedules for Technicians

47:46 Collaborative Workplace Success Strategies

57:05 Seniority Doesn't Equal Leadership

01:01:53 Seniority vs. Skill in Trades

01:04:11 Investing in Employee Tool Development

01:09:29 Excited to Connect at Future SEMA

If You Feel Handcuffed To Your Job, Murray Voth Is Here To Help

Jeff Compton — Tue, 18 Feb 2025 05:00:00 -0500

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In this episode, Murray Voth from RPM Training chats with Jeff. Murray starts with what he called "emotional discounting" at repair shops, and how the industry needs to shift from this. He also discusses shop owners' challenges when they feel "handcuffed" to their businesses and explores ways to strike a balance between working in the industry and strategizing for its growth.

00:00 Business Coaching & Consulting Expansion

08:01 "Benefits of Online Coaching"

12:13 "Business Evaluation and Consultancy Insights"

18:30 Bypassing Front Desk for Control

25:30 Behind-the-scenes Business Strategy

30:25 Delegation and Succession Planning

33:16 Business Closure Due to Owner Retirements

41:28 Car Ownership Financial Struggles

45:36 Understanding Personal and Professional Values

48:55 Overlooked Auto Maintenance Education

55:44 Choosing Quality Over Cost

58:49 Learning Technical Skills Hands-On

01:04:08 Streamlined Service Through Effective Communication

Lester Kovacs from Dorman Products | The Repair Industry Needs Better Communication

Jeff Compton — Tue, 11 Feb 2025 05:00:00 -0500

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Lester Kovacs is from Dorman Products. Today, he and Jeff discuss the challenges faced by Dorman in obtaining feedback from technicians about defective parts and why they need better communication from the industry. Jeff reflects on the reputation of aftermarket parts and that he's seen Dorman make improvements in that area. Lester also shares what's next for Dorman as they think about the future and the EV market.

00:00 Success in Diesel and Auto Parts

10:14 First Job in Automotive Industry

11:33 Innovative Product Development Role

19:05 Optimizing Automotive Part Reliability

23:06 Technician Ingenuity and Collaboration

31:01 Remanufacturing Enhancements via Failure Analysis

36:01 Communication Gaps in Auto Services

40:09 Tech Training: Progress and Challenges

44:22 Window Regulator Redesign Challenges

48:32 Expanding Beyond Light Duty Fleet

53:10 Tech Issues Render Cars Obsolete

01:01:42 Improving Dealer-Customer Collaboration

01:03:49 Tech Struggles with RF Hub Shortage

01:11:29 Aftermarket Solutions for EV Failures

01:16:41 Constructive Feedback Over Negativity

Big Iron Doctor from TikTok Talks About Issues in the Heavy Equipment Industry

Jeff Compton — Tue, 04 Feb 2025 05:00:00 -0500

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Today's guest is Josiah Meiring, the Big Iron Doctor on TikTok. Josiah talks about the issues in the heavy equipment servicing industry, particularly how technicians are severely underpaid. He talks about when he worked at a John Deere dealership and why he left to be a mechanic, saying his diagnostic skills needed to improve. Josiah also shares advice on starting a business, saying it's really important to have proper training and certification.

00:00 Pipeline Equipment Experience

08:33 Working in Extreme Heat: Strategies

11:28 Pipeline Mechanic Opportunity: Higher Pay

18:44 Freelance Mechanic's Journey

22:04 Curiosity and Learning Mindset

30:53 Helping in Hurricane Aftermath

36:39 "Navigating Bootleg Software Challenges"

40:37 Understanding System Technology Reluctance

44:22 Applied Failure Analysis Explained

50:12 Exorbitant Repair Quotes Dispute

54:24 Equipment Maintenance: Big vs. Small Contractors

01:02:51 Minimum Tech Education Demand

01:07:51 Lack of Industry Standard Certification

01:12:56 Not a Truck Mechanic

01:14:19 Complex Truck Systems Challenges

01:19:43 Celebrating Everyday Fixers

Mike Allen Says Ethics Need to Improve in Auto Repair

Jeff Compton — Tue, 28 Jan 2025 05:00:00 -0500

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Mike Allen owns Carfix Auto Repair and Tires in Raleigh, NC. He's also the President of the Automotive Service and Tire Alliance of North Carolina. He just started a podcast of his own, too! Confessions of a Shop Owner with Mike Allen. Check it out here!

Today, Jeff and Mike discuss how to treat employees well and learn from past leadership mistakes to start a thriving work environment. Mike also says that ongoing training and self-improvement are crucial for owners, technicians, and service advisors.

00:00 Training: One Size Doesn't Fit All

05:53 Streamlined Vehicle Inspection Process

09:04 Car Repair Estimate Process

11:34 Auto Repair Support for Complex Cases

15:01 Technicians Resist Changing Write-Up Process

18:09 Service Communication Issues

19:47 Diagnostic Decision: Cost vs. Certainty

25:09 Transparent Interview Process Benefits

27:16 Natural Leader's Journey

30:42 Generational Impact of IGO Expo

33:35 Expanding Perspectives through Dialogue

36:06 Commitment to Business Process

41:42 Disagreement on Shop Owner's Reputation

44:56 Changing Communication in Skilled Trades

46:45 Career Advice for Young Tradesperson

50:00 Balancing Growth and Workforce Priorities

53:08 "Top Technician in Industry"

Mark Elliot from TikTok on Good Diagnostic Techniques

Jeff Compton — Tue, 21 Jan 2025 05:00:00 -0500

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Mark Elliot, a TikTok creator, joins Jeff Compton today. Mark discusses the importance of smaller, focused training sessions for effective learning, sharing his recent experience with a modern turbos diagnosis course. Jeff and Mark also talk about the challenges and benefits of finding dedicated trainers for the industry.

00:00 Transitioning from technician to business side discovered.

09:52 Unique approach leads to success and teaching.

13:22 Advocate for quality car repairs, and prioritize safety.

19:27 Scope learning curve is inefficient; test light suffices.

24:58 Instructors emphasize fundamentals before using lab scopes.

28:50 Indian immigrants employed at Winnipeg businesses.

35:13 Open collaboration and learning through equipment experimentation.

38:27 Understanding volt drop through practical insights.

43:15 Trainers prefer daytime courses; shops must adapt.

50:17 I have a secret shirt idea to share.

56:58 Made Inuit friends, tried raw caribou, recorded video.

58:09 Enthusiastic about experiencing Inuit culture and food.

01:04:48 Events promote learning and networking opportunities.

Tonnika Haynes talks Family, Business, and Auto Repair

Jeff Compton — Tue, 14 Jan 2025 05:00:00 -0500

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Jeff Compton is joined by Tonnika Haynes, owner of Brown's Automotive in Chapel Hill, North Carolina. Tonnika talks about growing up in the family business and what it's like to now carry on her father's legacy. Jeff draws on his memories of his father's meticulous craftsmanship, touching on their work's legacy and personal impact.

00:00 Talk about ASTA

05:49 Not a speaker, rarely talked, encouraged otherwise.

09:24 Dad's craftsmanship was recognized years later, as an impactful legacy.

11:07 Projects took longer than planned, and extra effort was required.

15:24 Reflecting on memories with humor and family.

16:41 Inspired by helping others in the collision industry.

20:04 Became more prominent while he faded.

25:00 Unexpected discoveries about Jesus' side jobs.

27:17 Perseverance despite challenges, no quitting allowed.

32:00 Jordan oddly fixes car lights; doesn't understand cars.

35:46 Evaluate post-visit behavior; mostly well-behaved.

38:13 He wants a barndominium for his lifestyle.

39:44 Prefers Caravan customers to Viper owners.

43:37 Discusses discomfort with medical procedures and measurements.

46:42 Chat GTP's impact: resumes misleading, desire honest employees.

49:49 Young people struggle to clean thoroughly, frustratingly incomplete.

52:25 People still playing Pokémon at 21 years old.

57:21 Conferences show success is achievable with choices.

01:00:06 Please like, share, and auto-download podcast.

Is AI and New Technology Good for Auto Repair? Sunil Patel and Kieran O'Brien

Jeff Compton — Tue, 07 Jan 2025 04:00:00 -0500

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Sunil Patel is the founder of Tekmetric and Kieran O'Brien is the co-founder of Shop Genie

In today's episode, Kieran emphasizes training service advisors to improve sales performance through enhanced communication and technology adoption. Sunil shares his journey from medicine to founding Tekmetric, explaining how modern digital tools like digital vehicle inspections (DVIs) can streamline operations. Jeff highlights the challenge of convincing older shop owners to adopt new technologies despite the clear benefits for efficiency and customer experience.

00:00 Physician switched careers to open repair shop.

05:14 Matt inspired my journey in business ownership.

08:10 Focus on customer service ensures business success.

10:37 DVI revolutionized customer-technician interactions; and enhanced efficiency.

14:34 TechMetric consolidates vendors, saving businesses money.

16:23 Shop Genie: Solving automotive scheduling with technology.

21:18 Sales skills are crucial for auto repair success.

23:21 Prioritize sales training for advisors over EVs.

28:55 Recall past recommendations; address at next appointment.

29:46 Long-term customers may opt for new cars.

32:41 Customer experience drives business success in 2024.

36:39 Technology trends impact all age groups.

40:04 Waiting affects efficiency; cultural fit varies significantly.

44:59 Maintain transparency without scaring customers away.

45:49 Old methods required; dealership knowledge outdated.

Becky Witt Talks Technicians and Customer Communication

Jeff Compton — Tue, 31 Dec 2024 04:00:00 -0500

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Jeff Compton is joined by Becky Witt, who shares her experiences and strategies for running a successful auto repair shop. Becky discusses the critical importance of hiring skilled front counter staff who excel in customer interaction, emphasizing that technical skills are not always necessary at the front counter. She highlights the significance of preventive maintenance and proactive customer communication, sharing her approach to diagnosing and managing vehicle issues. Finally, Becky delves into the challenges and solutions she has implemented to attract and retain valuable employees, including unique work arrangements and focusing on specific car brands.

00:00 Becky simplifies business success and culture effectively.

07:45 Add dollars until gross profit aligns.

11:08 Closed Fridays; seeking unicorns for a productivity boost.

18:13 Proactively replace batteries and tires for safety.

25:50 Service, product knowledge; prolonging battery and tires.

28:38 Interview is successful; the candidate is impressively prepared and equipped.

32:00 Joe Gibbs: Super Bowl coach, NASCAR team owner.

40:01 Dealership advisors: hustlers, multitaskers; independents struggle.

47:10 Struts need replacing; loose nut chewed threads.

50:37 Focus on training front staff, not diagnostics.

57:27 Farmers produce prized, tender Interstate 80 beef.

01:01:05 A Technician's job is tough, demanding, and underestimated.

Charles "The Humble Mechanic" on YouTube Success and Helping the Next Generation of Techs

Jeff Compton — Tue, 24 Dec 2024 03:00:00 -0500

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Jeff Compton is joined by Charles, known as the "Humble Mechanic." Charles talks about his journey of content creation on YouTube, beginning with simple iPhone videos that unexpectedly gained traction. He emphasizes the importance of mentorship and fostering enthusiasm in young automotive technicians to address industry shortages. Charles also shares insights from his rich experiences with Volkswagen vehicles, highlighting both rewarding and challenging repair stories.

00:00 Delayed visit to the booth; found you eventually.

04:08 Appreciate having a special car at SEMA.

07:13 Community jokes about "widowmaker" jack accidents.

11:43 Beneficial automotive program with financial advantages.

16:46 Embracing new technology is beneficial for growth.

18:30 Persist through challenges; solutions will emerge.

20:55 Competition leads to secrecy and minimal payment.

25:57 Repinned 91-pin connector on yellow car.

28:38 Experience reality, not promises, in career choice.

30:59 Realizing I'm a small part in automotive.

34:50 Instructions are straightforward, information is widely available.

37:04 Freedom to learn tech without rat race pressure.

42:51 Expressing dislike doesn't justify discouraging enthusiasm.

43:35 Mentorship enthusiasm can transform perspectives and engagement.

47:50 Blown away by unexpected podcast listener recognition.

49:44 Comment, share, and set automatic podcast download.

Young Techs Need to Listen to THIS! Andrew Gonyou’s Journey and Thoughts

Jeff Compton — Tue, 17 Dec 2024 03:00:00 -0500

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In this episode, Jeff Compton is joined by Andrew Gonyou to talk about the significance of collaboration over competition within the auto repair industry. Jeff reflects on the challenges and rewards of fostering a culture of continuous learning and critical thinking, emphasizing the importance of leaving a meaningful legacy. Both Jeff and Andrew share personal anecdotes highlighting the necessity of finding a supportive work environment and the impact of embracing advanced technology.

00:00 Finally, recording with Andrew Gonyou at AST 2024.

08:44 Danny introduced me to automotive diagnostics techniques.

13:37 Lack of proper equipment complicates vehicle repairs.

17:52 Fixed issues unnoticed; pressured for time. Dilemma persists.

25:17 Left job, started at nearby diesel shop.

28:48 Choosing a partner affects your success trajectory.

33:49 Initially hesitant, eventually wanted the job.

38:18 Fired due to attitude and inadequate pay.

44:40 It's never too late to start pursuing dreams.

48:33 Humbled by resonating impact with shop owners.

53:31 Scaling knowledge is challenging but essential.

01:03:04 Please comment, share, and download the podcast.

Bonus Episode!! Jeff's Take on DIYers vs Professional Technicians

Jeff Compton — Fri, 13 Dec 2024 04:00:00 -0500

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In today's BOBUS episode, Jeff flies solo to talk about the frustrations and challenges professional mechanics encounter when dealing with DIY enthusiasts. After recording with Mr. Subaru, Brandon Sloan, and Check Engine Chuck, has Jeff's opinion changed on DIYers?

00:00 Helpful community for DIY auto troubleshooting advice.

06:03 Proper process helps more than quick fixes.

07:15 DIYers seek answers, not processes; affects service business.

11:31 The Car is still unfixed after unnecessary repairs were requested.

14:57 DIY research undervalues professional labor costs.

18:20 Miscommunication about complex customer automotive issues.

22:13 Charge flat rate; ensure technician gets paid.

24:42 Customer dissatisfaction from misdiagnosed car issues.

29:52 Defensive stance towards critics of industry practices.

30:48 Unqualified DIY repairs are often unsafe.

35:53 Committed to defending DIY technicians' interests.

37:47 Understanding, not dividing, despite potential disagreements.

How to Deal with Self-Doubt in the Auto Repair Industry with George Wilkins and Lucas Underwood

Jeff Compton — Tue, 10 Dec 2024 03:00:00 -0500

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Jeff Compton, George Wilkins, and Lucas Underwood discuss the importance of addressing negative behaviors early to prevent severe consequences in adulthood. Jeff vocally champions maintaining supportive relationships among colleagues and friends, emphasizing how they help overcome personal and professional challenges. Lucas elaborates on the necessity of process development and impact assessment when vetting new ideas before implementation.

Communication is SOO Key in Auto Shop Success! Cecil Bullard Joins to Rant

Jeff Compton — Tue, 03 Dec 2024 03:00:00 -0500

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Cecil Bullard is the Founder and CEO of The Institute For Automotive Business Excellence. Cecil discusses the financial challenges repair shops face, particularly customer resistance to pay for necessary repairs. He emphasizes maintaining integrity and communication when presenting repair value to customers. Cecil also highlights the internal issues within shops, such as poor dispatch processes and the need for better technician productivity.

00:00 Building value to preempt customer questions efficiently.

10:11 Prefer familiar car history over uncertain POS.

14:11 Customer decides; techs estimate repairs without bias.

16:47 Trust and culture are crucial for business success.

25:02 Mindset shapes business practices and customer perception.

28:37 Don't discount tickets; keep value tangible.

33:46 Cut pay; don't expect productivity improvement.

37:17 Streamline processes, improve efficiency, and ensure timely resources.

44:22 Scared customers might reject recommended car repairs.

49:31 Customer insists on fixing a beloved car.

58:06 Transition involves losing customers and attracting new clientele.

58:48 Fish where salmon are, use appropriate bait.

01:08:11 Avoid "no" to win sales conversations.

01:10:30 Prioritize fair treatment to retain skilled techs.

01:14:49 Please provide the text that needs summarizing.

Mr. Subaru, Check Engine Chuck, and Brandon Sloan Talk TikTok, YouTube, and DIY pt. 2

Jeff Compton — Tue, 26 Nov 2024 03:00:00 -0500

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Find our guests online!
Mr. Subaru | YouTube | TikTok
Check Engine Chuck | YouTube | TikTok

Brandon Sloan/Performance Transmissions LLC | YouTube | TikTok

Mr. Subaru, Check Engine Chuck, and Brandon Sloan join Jeff again this week. Mr. Subaru highlights the complexities of assisting DIYers, emphasizing the limitations of remote diagnostics. Brandon Sloan discusses the ongoing challenges of mentorship and apprenticeship, sharing personal experiences with both successful and problematic trainees. Check Engine Chuck addresses the need for higher labor rates to attract and retain skilled technicians, stressing the importance of transparent communication with consumers.

00:00 Check manuals and data first for troubleshooting.

05:46 Used to have patience for teaching comments.

09:21 Discussed GM vehicle basics; lacked foundational knowledge.

10:14 Update the PCV valve and software to fix the issue.

14:22 Frustration with customer's dismissive attitude towards repairs.

18:57 Understanding repair costs through detailed explanations.

22:05 Answered $5 TikTok follower's Camaro question.

25:24 Knowledge empowers consumers and enhances understanding and trust.

27:20 Amateur guesses are ineffective; scan codes for diagnosis.

31:53 Employee left due to denied raise request.

33:48 A tech claims don't match actual skills.

37:21 Industry struggles to nurture next-generation technicians.

41:39 The industry indirectly caused my father's death.

45:30 Mentorship ensures continuity and respect for emerging generations.

48:30 Industry must change to effectively retain youth.

51:17 Excited about meaningful conversation and potential influence.

Mr. Subaru, Check Engine Chuck, and Brandon Sloan Talk the Power of Social Media pt. 1

Jeff Compton — Tue, 19 Nov 2024 03:00:00 -0500

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Find our guests online!
Mr. Subaru | YouTube | TikTok
Check Engine Chuck | YouTube | TikTok

Brandon Sloan/Performance Transmissions LLC | YouTube | TikTok

Mr. Subaru, Check Engine Chuck, and Brandon Sloan join Jeff Compton to discuss key issues in the automotive industry. Mr. Subaru emphasizes the importance of professionalism in repairs, highlighting dangerous practices with power steering components in a Subaru. Jeff criticizes the spread of misinformation by automotive influencers, stressing the need for mechanics to correct false content. Brandon underscores the necessity of diagnosing the root causes of transmission failures instead of simply replacing parts.

00:00 Discussing personal experiences in the diagnostic programming industry.

05:08 TikTok's significant growth requires gradual commitment.

09:46 Blocking negativity to focus on moving forward.

12:35 Dislike for term "stealership" and DIY segment.

13:50 Observing comment dynamics and algorithm tactics change.

19:33 Accountability is important; don't cut corners in work.

20:29 Act professionally to change negative perceptions.

25:06 Discussing crankshaft issues in deuce trucks.

28:13 The Girlfriend's dad worried about the discontinued truck.

32:15 Nissan seal is available; it is a limited, military-use engine.

34:18 Different transmission hardware; lip seal frustrates.

38:38 Trying to help but receiving criticism instead.

42:25 Helping DIYers; appreciating, and supporting consumers, and technicians.

43:15 Impressive, detailed content on automatic transmissions.

47:39 You impress mechanics; underestimated expertise is crucial.

Feeling Burnout? Hear How to Manage It and the Expectations of Customers in Auto Repair

Jeff Compton — Tue, 12 Nov 2024 03:00:00 -0500

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Find The Institute for Automotive Business Excellence
Jimmy Lea and Mark Sewell are from the Institute for Automotive Business Excellence. Mark emphasizes the importance of setting clear expectations with customers to prevent dissatisfaction and reduce advisors' stress. The discussion further highlights the significance of maintaining personal relationships in customer service rather than relying solely on technology.

00:00 Career journey from demos to coaching and training.

06:34 Successful salesman became corporate trainer, teaching fundamentals.

13:46 Trying to reduce costs, can't understand why.

17:26 Technical team ensures tire specifications aren't modified.

24:30 Technician advocates for durable, cost-effective car repairs.

28:25 People enjoy activities without understanding mechanics.

35:19 Production incentives fail due to inadequate solutions.

41:25 Decide between fixing the car long-term or short-term.

43:32 Lack of empathy due to no prior consultation.

48:41 Industry grind deters shop owners' children's involvement.

52:12 Set code allows advisors and technicians autonomy.

01:02:11 Ensure everyone is clear about the next steps.

01:02:42 Avoid waiting; review and confirm process details.

01:08:32 Engagement requires active communication, not passive waiting.

01:15:14 Jimmy helps with objection-handling techniques.

01:19:07 Comment, share, and download podcast weekly, thanks.

Communication and Teamwork Between Technicians and Advisors in Auto Repair Shops with Michael Doherty

Jeff Compton — Tue, 05 Nov 2024 03:00:00 -0500

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Jeff Compton is joined by Michael Doherty, a seasoned service advisor eager to share his experiences through his new podcast AutoFix AdvisorCast. Michael details his journey in the industry, highlighting the indispensable role of mentorship in shaping his career. The discussion underscores the importance of efficient communication between service advisors and technicians to ensure smooth workflow and high job satisfaction. Michael also emphasizes the value of creating a welcoming atmosphere for clients, which fosters trust and enhances customer relationships.

00:00 Lack of self-confidence from poor shop treatment.
07:22 Ensure key players are prioritized to retain talent.
11:04 Building shop culture and communication; no discounts.
20:38 Technicians prefer stable pay over uncertain bonuses.
24:27 Service manager asked; took role; received mentorship.
28:23 Technicians choose roles; advisors influence their choices.
36:23 Techs need better support to meet expectations.
38:19 Identify marketing sources, then address past bad experiences.
47:59 Qualify clients to streamline vehicle diagnostics efficiently.
53:35 Ask questions to determine the cause of car issues.
56:20 Clear for state inspection; transparency, and time management critical.
01:02:40 Revitalizing industry, helping service advisors find connections.
01:06:59 Learning to transition, value, and sell oneself.
01:10:11 Learn from mistakes; suggest improvements confidently to management.

Innovative Tools, Industry Networking, and Efficient Toolbox Management with Jimmy Purdy

Jeff Compton — Tue, 29 Oct 2024 03:00:00 -0400

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In this episode, Jeff Compton is joined by Jimmy Purdy to dive into the world of toolbox efficiency and innovation. Jimmy shares his philosophy on using a compact toolbox from Harbor Freight to accomplish major projects like building a '68 C10, proving that minimal tools can yield maximum results with the right ingenuity. The duo also discusses the excitement and challenges of attending industry events like SEMA and AAPEX, offering helpful tips for making the most of these experiences.

Listen to more of Jimmy Purdy on the Gearbox Podcast here

00:00 Pulling over to confront doesn't end well.

07:00 Stressed but enjoyed SEMA swag and experiences.

10:48 Relatable show with an intriguing backstory intrigues.

19:14 Meeting product creators at SEMA feels starstruck.

21:30 Can't make everyone happy; business replication challenges.

30:32 Programmers innovate by overcoming part shortages creatively.

31:30 Understand the process; don't just seek solutions.

39:58 Discussing redneck style, In-N-Out, Chick-fil-A.

46:22 SEMA Fest: Exciting event but personally exhausting.

47:33 Unexpected discoveries happen when you engage deeper.

56:37 He's successfully monetizing his 3D printing hobby.

58:14 SEMA showcase displays newly developed tools.

01:03:41 Podcasts and events maintain passion and motivation.

01:12:05 Importance of face-to-face interactions despite frustrations.

01:15:37 Networking creates lasting connections through personal interactions.

01:23:38 Group message critical for organizing and meeting.

01:25:58 I watched the event, avoided whiskey, and was exhausted from travel.

01:31:12 Share, subscribe and join again next week.

Rethinking Wealth and Success in the Automotive Repair Industry with Cody Fallon pt 2

Jeff Compton — Tue, 22 Oct 2024 03:00:00 -0400

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Jeff Compton and Cody continue their discussion on the challenges Cody is facing, including managing the increasing demands of his business and the learning curve of working solo. Jeff shares insights from his experience about striking the right balance between pricing and delivering value, emphasizing the importance of effective customer communication

00:00 Provide for family, community, and customers.

07:19 Called to improve automotive service communication quality.

11:26 Old belt causes AC issues; needs tensioner change.

19:23 Shops should charge and inform about inspections.

25:28 Optimize efficiency to improve service and profits.

28:28 Customers advised against unnecessary early maintenance services.

36:20 Success isn't material, it's about helping others.

38:37 Fearless shop owner, self-belief, legacy, success.

45:02 Struggling to separate work from personal life.

50:44 It's okay to say no sometimes.

57:50 Initial business goals were impractical and unrealistic.

01:01:09 Avoid trades; industry perspectives change frequently.

01:05:36 Please share and auto-download the podcast weekly.

Cody Fallon on Building a Successful Auto Repair Shop From Scratch

Jeff Compton — Tue, 15 Oct 2024 03:00:00 -0400

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In this episode, Jeff Compton is joined by Cody Fallon, owner of a one-and-a-half bay mechanic shop in Newark, Ohio. Cody reflects on his journey from working at major companies to running his own business, sharing insights on the importance of organization and preventative maintenance. Jeff emphasizes the significance of continuous professional development and hands-on training, highlighting how these elements are crucial for success in the automotive repair industry.

00:00 Left for heavy equipment opportunity at another company.

05:16 Constant issues, limited support, and suggestions are often ignored.

08:47 Flexible work schedule; task-dependent start and end.

10:35 Good money, freedom nice, but not returning.

17:09 Preventative maintenance neglect leads to costly fixes.

19:05 Didn't get along with Kokosing's fleet manager.

24:08 Service information is essential for practical training success.

25:10 Hands-on learners prefer practical demonstrations over reading.

30:13 I accidentally discovered the podcast ASOG group on Facebook.

The Role of Social Media in Modern Auto Mechanic Careers with Angry Bob from TikTok, Part 2

Jeff Compton — Tue, 08 Oct 2024 05:00:00 -0400

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Angry Bob from TikTok joins Jeff Compton for part two of their discussion. Jeff emphasizes the challenges young workers face in the auto industry, highlighting the importance of proper supervision and training. Angry Bob delves into the issues surrounding customer expectations and the often undervalued services provided by mechanics. They also explore the financial and emotional struggles of transitioning from a shop to mobile work, offering valuable insights for those considering a new path in their auto repair careers.

00:00 TikTok enables faster interactions compared to Facebook.
06:14 Abused "customer is always right" policy.
08:22 It's about the customer's experience and transparency.
12:00 Fixing issues requires thorough checks and retainer.
14:35 Struggles to find a suitable shop location.
16:53 You can succeed with hustle and skill.
19:50 Struggling financially but optimistic about new opportunities.
24:55 Blueprints aren't perfectly followed; adjustments cause variability.
27:41 Understanding individual differences to avoid conflict.
31:13 Young people overloaded; oil change time misjudged.
33:31 Fix the broken business model and charge appropriately.
36:32 High school often wastes time; and lacks financial education.
42:36 No regret: different circumstances, lacked guidance, loved Lincoln Tech.
43:12 Stayed committed, valuable experience; still connected today.
48:25 Customer sees employee upset; bad experience results.
50:14 Reluctant to help prioritize personal gain first.
52:42 Leave unhappy jobs; don't return to the past.
56:06 Please share, comment, and auto-download podcast.

Angry Bob on TikTok Fame and Flat Rate Frustrations, Part 1

Jeff Compton — Tue, 01 Oct 2024 05:00:00 -0400

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Angry Bob from TikTok joins Jeff Compton to dive into the intricacies of modern automotive diagnostics. Jeff and Bob emphasize the importance of understanding basic electrical theory, sharing their experiences with hands-on testing methods that trump classroom instruction. Bob highlights the critical role of practical tools and knowledge, offering insight into how hands-on experience with functional cars can be more beneficial than traditional schooling.

00:00 Avoid unnecessary tests to prevent damage.
05:06 You can't always know others' reactions; frustrating.
06:52 Delivery impacts how advice is received.
10:32 I struggled with circuits and realized the simplicity of the series.
15:52 Prioritizing skill over income improved my work.
18:31 Doors must be approached differently for techs.
19:44 Experience fosters knowledge-sharing and competition among dealership technicians.
24:12 Struggling with job expectations and changing roles.
27:47 Discovered self-worth through adversity and TikTok creation.
29:03 Industry neglects mentorship due to thin profit margins.
35:00 Prefer working on cars at home, together.
36:10 Bought bad bulbs; taught him troubleshooting steps.
40:31 Neglected iconic car models irk nostalgic enthusiasts.
44:38 Used Chilton manuals for car repairs pre-internet.
46:33 Tune in next week; please like and share.

The Evolving Role of Technicians in Modern Repair Shops with Brian Burris from Promotive, Part 2

Jeff Compton — Tue, 24 Sep 2024 05:00:00 -0400

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In this episode, Jeff is joined by Brian Burris, an experienced technician from Promotive. Brian discusses the importance of transparency and specialization within automotive workshops. Jeff reflects on the disparities in diagnostic methods between dealership-trained and independent shop technicians.

00:00 Continuing industry conversation: Promotive's Brian, Jeff.
04:26 Time-limited service challenges technicians' efficiency perceptions.
08:04 Made myself indispensable despite flaws at work.
11:14 Diag was easier; now, it's software-dependent.
14:35 Not good at mechanical tasks like carburetors.
17:50 Best pay raise tactic: submit resignation notice.
19:24 A Young, skilled mechanic struggles with constructive criticism.
24:57 Seeking exit strategy, can't handle difficult customers.
27:23 Beth's car was deemed extremely unsafe initially.
29:27 Neglected car due to missed oil changes.
32:40 Tech retention suffers due to workload, and low incentives.
36:06 Trend of guaranteed 40-hour work weeks now.
41:02 Reevaluate the true necessity of hiring an A-tech.
43:20 Be honest; aligns perfectly with Promotive's support.
44:57 Quality varies; good luck finding ten millimeters.

Evaluating and Empowering Technicians in the Hiring Process with Brian and Kat from Promotive

Jeff Compton — Tue, 17 Sep 2024 05:00:00 -0400

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In this episode, Jeff Compton is joined by Kat Ayers and Brian Burris from Promotive. Kat emphasizes the importance of technicians bringing actual data to interviews to assess their productivity better. Brian discusses the significance of strong relationships between technicians and service advisors and how they impact job success and customer satisfaction. Additionally, Kat highlights the value of total compensation considerations beyond hourly wages, such as paid time off and growth opportunities.

00:00 Passion for automotive led to a lifelong career.
06:58 Not knowledgeable about my production numbers.
12:59 Flat rate uncommon in non-dealer environments here.
20:02 Relationships with service advisors impact job success.
23:26 Varied trust in advisors, technician pay disparity.
27:38 Document achievements quarterly; use them for reviews.
34:33 Focus on meaningful team collaboration and culture.
39:35 Consider total compensation, paid time off, and growth opportunities.
47:33 Curiosity changes the dynamic of constructive criticism.
51:07 Reluctance to share knowledge due to effort.
54:29 Technicians should negotiate benefits beyond hourly pay.
01:01:40 Career paths without wrench work; matching culture fit.

Metal Man Online Shares His Experiences of Mistreatment and Mismanagement in Auto Shops, Part 2

Jeff Compton — Tue, 10 Sep 2024 05:00:00 -0400

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Jeff Compton and Metal Man Online from TikTok (Spencer Ellis) delve into challenges that young technicians face in the automotive industry. Metal Man Online shares his frustrations with communication barriers and mistreatment at his previous job, highlighting the necessity for understanding and adaptation to workplace dynamics. They also stress the immense value of networking, ongoing learning, and staying relevant in the ever-changing technological landscape of auto repair.

00:00 Pay dispute led to job search for survival.
06:53 Considering mechanic training due to current constraints.
15:41 Inexperienced attempt to repair the damaged engine.
21:26 Engine warranty work and bolt specification issue.
22:20 Strict policy on engine parts; using Loctite.
30:55 The First anxiety attack at CarMax was overwhelming.
35:45 Loss of trust in business due to inconsistency.
39:15 Technician pledges no attacks but calls out injustice.
45:41 Customers' opinions vary, and integrity and transparency are valued.
52:54 Pride in work, seeking to help others.
56:28 Frustration at work leads to incomplete payment.
59:11 Business owners need to stay involved actively.
01:06:09 Attending roadkill zip tie drags in Tucson.

TikTok Mechanic Metal Man Online Talks Challenges and Triumphs in the Shop, Part 1

Jeff Compton — Tue, 03 Sep 2024 05:00:00 -0400

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Jeff Compton is joined by Metal Man Online (Spencer Ellis) from TikTok, who shares his journey as a mechanic. Metal Man discusses the challenges of inconsistent pay and the pressures of engine rebuilds in a high-demand environment. Jeff expresses concern over content creators relying on platforms like TikTok for income and highlights the expenses often overlooked.

00:00 Exciting Jada Mechanic podcast introduces Metal Man.
06:11 Hourly setup with the tiered system, and mechanical associates.
08:09 First job: school intern, then mechanic's apprentice.
12:20 "Challenging mechanic jobs can also be beneficial."
15:19 My Cousin worked at Carmax and influenced my hiring.
17:08 Ensured vehicle passed inspection despite motor mount issue.
20:15 Regretted car repair mishap led to injury.
23:27 Neglected maintenance leads to unforeseen mechanical issues.
27:35 I replaced the gas pedal, passed the emissions, and impressed the boss.
31:13 Maintain distance, yet understand their passion.
34:54 Two videos led to a job in industrial equipment.
36:40 Learning and gaining experience in the diesel industry.
42:28 Hired at the new shop with commission pay.
43:29 Initial pay delays; compensation based on completed jobs.
48:18 Engine production slow, delayed payment concerns.
51:13 Rusty bolt needs approval, didn't understand the system.
54:14 Regretting decision, uncertain future, seeing some hope.
57:10 Aspiring to live off video content creation.

Why are ASE Certifications Important? With Oscar Gomez, Part 2

Jeff Compton — Tue, 27 Aug 2024 05:00:00 -0400

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Jeff Compton and Oscar Gomez discuss the value of ASE Certifications and explain how they help technicians identify their specialties and weaknesses, thereby improving through training and learning from failures. They discuss the challenges in the automotive industry, including the misdiagnosis of car issues due to rushing and the need for patience and mentorship for new technicians. As Oscar highlights the importance of motivating and supporting students and entry-level mechanics, Jeff underscores the necessity of properly conveying the worth of technicians' skills to customers.

00:00 Anger about prioritizing emissions over safety inspections.
05:45 Industry needs specific training for bilingual employees.
07:50 Language barriers and cultural resistance to change.
11:27 Disregard EGR fault, focus on the testing limit.
14:51 Understanding principles without scientific physics, is an amazing approach.
17:26 Car troubles? Tapping or diagnosing, I'm flexible.
22:03 Identify weak points and focus on training.
23:51 Enjoyed writing the annual test and showed the importance of feedback.
27:21 California admissions diagnostician process requires alternative education.
30:55 Mentor's tech becomes state rep, mentor cited.
34:26 Advocate advises installing brakes, affecting car mechanics.
38:13 New technicians need patience and understanding.
41:38 Industry lacks patience, hindered quality and diagnosis.
45:55 Car's hood and cowl ducts are plugged with litter.
47:39 Addressing industry change, prioritizing business owner mentality.
51:23 Striving for shop improvement and financial success.
53:36 Supporting affordable tools, not wanting to struggle.

Customer Trust and Honesty in the Auto Repair Industry with Oscar Gomez, Part 1

Jeff Compton — Tue, 20 Aug 2024 05:00:00 -0400

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Jeff Compton is joined by Oscar Gomez, who shares his concerns as a shop owner dealing with the complexities of maximizing profits while maintaining vehicle safety. Jeff discusses a frustrating encounter with a customer who questioned necessary repairs, emphasizing the importance of thorough assessments to prevent dissatisfaction. Oscar highlights the challenges posed by the extreme heat in California and the difficulties of running a shop without air conditioning.

00:00 Thriving in automotive testing and case studies.
09:06 Disbelief over targeting program proponents for non-compliance.
14:01 New safety inspections linked to a government program.
20:03 Seller misleads buyer, car inspection process changes.
23:09 Unmaintained car may fail emission inspection.
29:03 I relate to unfairness in expert consulting.
32:27 Evaluating technicians' performance and suggesting further training.
41:23 Debate over car belt repair at dealership.
47:02 Hyundai Kia check engine, low oil, burning 4 quarts.
49:38 Customers ignoring oil change leads to issues.
56:23 She's upset about other shops' service.
01:00:57 AC maintenance and environmental impact in the industry.

Zeb Beard on Welding Skills and Diagnosing Nissan Air Conditioning Issues, Part 2

Jeff Compton — Tue, 13 Aug 2024 05:00:00 -0400

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Jeff Compton is joined by Zeb Beard to discuss crucial aspects of vehicle repair and shop management efficiency. Zeb emphasizes the importance of training technicians well and ensuring everything is set up for them to work efficiently, including pay and housing arrangements. Jeff and Zeb delve into the challenges of diagnosing air conditioning issues, sharing tips on tool usage, and addressing common mistakes. Finally, they discuss the ongoing shortage of skilled technicians and how streamlined shop management can help maintain productivity.

00:00 High school friend's 440 car troubles described.
09:49 Not surprised by the condition of the truck.
14:55 Issues with outboard motor, truck power loss.
16:38 Friend keeps truck, replaces sensor, expresses frustration.
23:23 Frustrating experience with detecting and fixing leaks.
27:52 CO2 sensed in the machine halts refrigerant use.
32:19 Sean Miller's shop has a similar approach.
39:41 Spying on technicians to gather industry information.
43:50 Technician shortage driving up repair costs and wait times.
51:51 Staying focused and unified leads to success.
55:39 Dislike jet skiers in our party area.
59:55 Fish stays put, easy to catch.
01:03:21 Gratitude, requests, and farewells in podcast sign-off.

Overcoming Fuel Line Failures and Dodgy Aftermarket Parts with Zeb Beard, Part 2

Jeff Compton — Tue, 06 Aug 2024 05:00:00 -0400

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In this episode, Jeff Compton welcomes Zeb Beard to discuss the challenges faced with aftermarket parts and customer relations. Zeb recounts the recurring issues he had with fuel lines and how the lack of accountability from the manufacturer left him out of pocket. He also emphasizes the importance of thoroughly researching potential customers and parts suppliers to mitigate problems in the future.

00:00 Aftermarket companies are reluctant to stand behind products.
05:22 The Aftermarket pump caused issues in a diesel engine.
06:36 Girl laughed, symptoms sound like air issue.
11:23 Customer wanted information, not warranty, from the agent.
14:52 Seeking help and not assigning blame.
18:34 Installation procedure: tighten lines gradually to stop leaks.
19:25 Purchased lines for truck, switched to s and skit.
24:31 Techs installed faulty parts, corrected by the owner.
26:08 Struggle with aftermarket parts and technical issues.
31:37 Ordering engines, covers, and oil pans logistics.
33:10 Late-night engine work causes miscommunication.
35:33 Selling engines, warranty, need to align start.
41:18 Engine builder getting own TV show, credibility concerns.
42:49 Sloan finds a compatible part and avoids the front pump.
46:13 Concern over industry reliant on social media.
51:24 Man describes needing more power in the car.
52:10 Issues with ignition and tuning in engines.
55:14 Shop owners face competitive peer pressure.
58:18 Please comment, share, and download this podcast.

Trust, Certification, and Auto Repair Industry Issues with Norm Gieselman from TikTok, Part 2

Jeff Compton — Tue, 30 Jul 2024 05:00:00 -0400

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This week, it's part two of a conversation between Jeff Compton and Norm Gieselman from TikTok. Norm discusses the significance of building trust with customers through transparent inspections and visual evidence of necessary repairs. Jeff and Norm critique the quick lube industry's upselling practices and advocate for more value-based, comprehensive services over cheaper, superficial options. They also touch on the increasing presence of female technicians and emphasize the importance of fostering a positive work environment amidst the industry's challenges.

00:00 Tech could greatly improve scholastic learning systems.
04:25 Apprenticeship transitions from truck shop to automotive.
09:14 TikTok users discuss Canada's influence on trade.
11:13 International competency unit vs. higher education recognition
15:18 Improve mentorship and seek better training for advancement.
18:31 Struggling to understand new HD technology.
20:42 Feeling jilted when invested in mentees.
24:19 Industry conduct prompts frustration and disbelief.
30:09 Cars, knowledge, complexity, sales, tires, agreement.
32:52 Replace transmission fluid for better maintenance.
33:53 Nissan CVTs prone to problems, labor affected.
39:34 Starting business late, body's ability declining.
42:07 Daughter pretends not to know car basics.
46:54 Few women succeed in tech due to bias.
49:46 Toxicity in shop culture affects work efficiency.
50:38 TikTok series on navigating transactions positively.Trust, Certification, and Industry Issues

Norm Gieselman from TikTok on Strategies for Efficiency and Customer Service in Automotive Repair, Part 1

Jeff Compton — Tue, 23 Jul 2024 05:00:00 -0400

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In this episode, Jeff Compton is joined by Norm Gieselman, known as the "Mechanic of the Stars" on TikTok. Norm and Jeff have a conversation about the complexities of managing a car repair business, emphasizing the importance of prioritizing customer needs through effective intake questions. Norm also shares his experiences with resource constraints, focusing on quick jobs while building capacity for more complex repairs. Additionally, they discuss the growing knowledge gap between customers and technicians due to the increasing technology in modern cars.

00:00 Discovering TikTok transformed my learning experience.

04:00 Friends engage, share challenges, and understand opinions naturally.

08:31 Business owner transitions to franchise for growth.

11:05 Got into HD due to car repair.

15:21 Contrasting attitudes towards vehicle technology in summary.

18:51 Debate on tire torque and overanalysis in automotive.

20:03 Complaining about high-end truckers and their rattle.

24:37 Transition from project management to business administration.

29:14 Qualifying customers, limitations, and concerns for acceptance.

32:25 Sent car to the tuner, unit malfunctioned, sat.

35:29 The Car part overheats, causing the insulation to melt.

38:06 Understanding leads to practical application and success.

42:10 Learning by observation and apprenticeship for mastery.

45:43 Mechanics diagnose and repair engine issues.

49:12 Consider leasing for fixed costs, not ownership.

50:01 Concerns about the longevity of modern vehicles' features.

Why Licensing and Lobbying is Important for Technicians with Greg Buckley

Jeff Compton — Tue, 16 Jul 2024 05:00:00 -0400

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In this episode, Jeff Compton welcomes Greg Buckley to discuss technicians' role in transportation. Greg shares the importance of licensing for technicians to ensure a clear career path and differentiate skilled professionals from untrained ones. They also delve into the significance of industry events for networking and knowledge exchange, sharing personal experiences that highlight their transformative impact. Lastly, Greg emphasizes unity within the automotive industry, advocating for open communication and collaboration to foster a positive work environment.

00:00 Growth from pump jockey to business owner.
07:59 Balancing life is crucial to avoiding burnout.
11:20 Parents sacrificed, work ethics changed, family dynamics changed.
17:04 Industry demands flexibility and impacts work-life balance.
25:28 Considering moving to be a pipe fitter.
28:28 The Car and fishing industry affects focus and patience.
32:58 Value time, collaboration, and business success.
39:12 Challenges dealing with shop dynamics and owner.
46:30 Emphasis on the importance of brand representation in the community.
47:56 Dealership culture change could solve service issues.
53:05 Skilled workers remain vital to transportation infrastructure.
01:01:39 Sacrifices made for equitable table discussions. Ethical.
01:04:42 Industry must prioritize adding security features to technology.
01:10:22 Using numbers and personal conversations to evaluate.
01:18:10 Starting a business, learning from conferences.
01:19:30 Spontaneous trip led to a valuable networking opportunity.

Check out Greg's Shop: https://www.buckleysautocare.com/

The Impact of Wait Times and Digital Inspections on Shop Productivity with Christopher Johnson, Part 2

Jeff Compton — Tue, 09 Jul 2024 05:00:00 -0400

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In this episode, Jeff and Christopher pick up where they left off and discuss the benefits of digital vehicle inspection (DVI) for reducing customer wait times and minimizing technician frustration. Christopher also shares how the podcast has positively impacted his outlook and relationship with his manager. Additionally, the conversation explores the intricacies of budget racing and the importance of an efficient shop layout.

00:00 Monster Miata car show, LS engine, unique.
04:34 Autocross, ice racing led to chump car.
08:29 Realized the cost of racing tires is surprising.
09:54 Expensive racing involves $25,000 expenses.
14:31 Issues with camshafts and lifter failures.
16:24 The Last head was stripped down due to tight keepers.
21:52 The Backseat is useless for this car, consider removal.
25:57 Tool organization on the cart improves work efficiency.
27:44 High school followed by work and schooling.
31:25 Young lady Erin has family mechanics influence.
34:57 Using the phone to document workplace repairs.
39:26 Industry history of works but fuels anxiety.
41:37 Frustration over customers waiting in the shop.
45:21 Grateful for the podcast, overcoming struggles, and improved work.
48:31 Exciting plans for Asda's upcoming conversations.
51:36 Please comment, share, and subscribe to the podcast.

Pricing Challenges and Efficiency in the Auto Repair Industry with Christopher Johnson, Part 1

Jeff Compton — Tue, 02 Jul 2024 05:00:00 -0400

In this episode, Jeff Compton is joined by Christopher Johnson, who talks about the complex challenges of pricing and efficiency in the automotive repair business. Christopher shares his experiences with demanding repairs, such as fixing harness issues in caravans and managing intermittent faults in Chrysler vehicles. Jeff discusses the physical toll of the job and both emphasize the importance of investing in quality tools and involving young people in hands-on work.

00:00 High mileage Trailblazer, but not essential vehicle.
03:37 Transmission lines leaking causing shifting problem.
06:36 Recurring plantar fasciitis causing severe leg pain.
11:47 Tool truck drivers provide valuable industry insight.
15:28 Endless argument resolved by personal commitment and convenience.
16:50 Joking about lights, cheap purchases, forgetful moments.
19:45 Young people need hands-on learning opportunities.
25:00 Paid for repair, found missing fuses.
27:32 Story about dealing with non-self-healing harnesses.
29:44 Offered $70-$80 for connector, but declined.
32:34 Navigating the fine line of pricing.
37:15 The Ontario government is rumored to enforce strict inspections.
39:11 Thick mud on the car, spare tire flat.
43:33 Tech waits for seal, another tech cuts exhaust.
46:27 Chrysler injectors causing fuel trim imbalance issue.
50:05 Seeking feedback, thanks for listening, see you soon.

Bridging Gaps Between Technicians and Owners for Better Communication with Andrew Fischer, Part 2

Jeff Compton — Tue, 25 Jun 2024 05:00:00 -0400

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In this episode, Jeff Compton wraps up his time with Andrew Fischer. They discuss the challenges and opportunities within the automotive repair industry. Jeff acknowledges the importance of technicians advocating for better career opportunities while Andrew emphasizes the need for shops to provide value through training and honest conversations with clients. They'll also talk about the significance of positive mentorship, with both Jeff and Andrew reflecting on their personal experiences and the impact of good guides in shaping careers.

00:00 Montgomery Gentry song, tattoos, scars, conversation.
04:16 Jeff and his sons became family to me.
08:44 Met S2 and S3, got job offer.
11:59 Super dad cape emerges during son's depression.
12:57 Instructors impact lives and change futures.
16:48 Struggling with mentors, finding humor in adversity.
19:54 Encouraging self-learning and independence as a mentor.
23:53 Fighting misinformation in industry is crucial.
27:46 Learning from bad experiences shapes future actions.
31:13 Fostering dialogue to improve understanding and implementation.
33:54 Struggle with money and chaos requires better leadership.
37:12 Increased focus on self-worth and value.
38:45 Realizing high repair costs impacts competitive pricing.
44:40 Frustration over misdiagnosis and wasted money.
47:23 Honesty, retainer fees, and training are crucial for shops.
51:14 No fuel leak, just running rich, peace.
53:06 Personal growth, evolving, industry shift, positive mindset.
57:31 Challenges of communication and understanding in tech.
58:15 Tech, not owner, avoids bias, an important perspective.

Mentorship, Accountability, and Personal Growth with Andrew Fischer, Part 1

Jeff Compton — Tue, 18 Jun 2024 05:00:00 -0400

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Today Andrew Fischer shares what shaped his career path, including family health issues and rebellious teenage years. Jeff and Andrew discuss coping mechanisms and how important accountability is in overcoming personal struggles. Andrew also highlights his journey from feeling burnt out at a GM dealership to finding renewed motivation at the Super Saturday event, emphasizing the value of mentorship and networking in the industry.

06:31 Passionate about cars and skilled with machines.
07:45 Teenage trouble moved back with Grandpa.
10:34 Employers acknowledge both brilliance and mistakes.
14:43 Sometimes I overthink and make mistakes.
19:43 Learning transmissions, inspired by Brandon Stackler.
20:25 Attending event in Chicago after career burnout.
24:12 New teacher feels pressure, not at fault.
26:56 Struggled with teens, and job loss during the pandemic.
30:25 Learning to support without being consumed emotionally.
34:15 Overcoming past, proud, grateful for friendships.
36:57 Prefers solitude but values accountability and support.
41:17 Jaded Mechanic podcast: part two next week

Expert Advice for Technicians on Business, Tools, and Personal Life Balance with David Carrol, Part 2

Jeff Compton — Tue, 11 Jun 2024 08:00:00 -0400

In this episode, Jeff Compton continues his discussion with David Carrol, diving into the pressures faced by automotive technicians to obsess over their work. David emphasizes the unrealistic expectation for technicians to diagnose issues perfectly every time, advocating instead for a healthy work-life balance. Additionally, they discuss the frustrations of transitioning traditional family businesses to newer, more efficient methods, drawing on David's own experiences with the challenges and successes of implementing change.

00:00 Adversity led to strategic business improvements.
06:20 Offered advice based on shared experiences.
12:48 Discussion about vehicle inspection and maintenance issues.
19:36 Over-promised, struggling to guide and mentor.
23:32 Balancing work and family life is challenging.
26:41 Challenges of being a diagnostic technician.
32:02 Despite challenges, achieved great success but then slowed.
37:56 Leaving allowed strong finish, seeking motivated helper.
43:30 Struggling to find qualified workers with tools.
48:02 Start with basic tools, and build your own.
56:30 Need money to solve technician shortage problems.
59:33 Thank you for your valuable time and insights.

David Carrol on Transparency, Diagnostic Fees, and Building Customer Relationships in Auto Repair, Part 1

Jeff Compton — Tue, 04 Jun 2024 05:00:00 -0400

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Jeff Compton and David Carrol discuss Ford's improvements in labor coverage for warranty claims and highlight the necessity of diagnostic fees for maintaining a transparent and sustainable business. Jeff emphasizes the importance of using proper parts and dealing with the frustrations of balancing cost and quality for customers. They also stress the value of honesty and transparency in the diagnostic process, ensuring customers understand and are comfortable with the services provided.

00:00 Reluctant to pay for professional service.
03:29 Small family-owned shop in La Plata, Maryland.
07:48 Confusion about expensive car repairs and popularity.
09:37 Relies on Brian Pollock for diesel expertise.
14:55 Maintaining customer satisfaction and upholding reputation.
17:52 Customers value smooth, professional, and transparent service.
19:41 Documentation is crucial for demonstrating repair value to customers.
22:30 Learning to build value for services provided.
27:32 Disagreement over customer billing and inspection process.
28:46 Honesty about diagnostic fees leads to success.
33:00 Considering fixing the truck again without customer interaction.
36:32 Reluctant about paying for professional services.
40:03 A Friend helped me get a job at a dealership.
41:38 Frustration over flat rate and pay bump.
45:31 An Overwhelming work schedule led to a self-employment decision.
47:27 Striving for quality, led to overwork and burnout.
52:16 Watch how I post in online forums.
55:51 Job offer negotiation with flexible work schedule.
57:44 Follow successful techs and start your own.

The New Era of Automotive Diagnostics with Codey Taggart, Part 2

Jeff Compton — Tue, 28 May 2024 05:00:00 -0400

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In this episode, Jeff Compton and Codey Taggart wrap up their conversation. Codey shares his journey from mobile car repairs to opening his own shop. Codey emphasizes the importance of having competent diagnostic technicians to maintain a shop's reputation and success. Jeff and Codey discuss the need to portray automotive technicians as clean-cut professionals and address the challenges posed by non-technical individuals in leadership roles.

00:00 Being let go for speaking up at work.
06:21 Technicians should demand respect and professionalism.
08:01 Frustrations with the workload, diag issues, and tasks.
12:49 Diagnostic tech is crucial for the shop's reputation.
17:00 Exciting work in electronics needs broader visibility.
18:05 Uncertain if I shared the video and the importance of the image.
22:29 Worked on mobile mechanics out of necessity.
27:06 Profitable repairs on caravan airbag and evap.
28:32 Trucking industry boss known for electrical expertise.
32:03 The Service writer questioned my diagnosis, leading to conflict.
36:33 Frustration with lack of opportunities for technicians.
39:07 New owners discovering valuable information and support.
44:24 Please share, subscribe, and join us weekly.

Mechanic Retention and Industry Struggles with Codey Taggart, Part 1

Jeff Compton — Tue, 21 May 2024 05:00:00 -0400

In this episode, Jeff Compton is joined by Codey Taggart, who sheds light on the challenges within the automotive repair industry. Codey discusses the impact of mechanics' attitudes on job satisfaction and retention in shops. He shares his observations on seasoned mechanics feeling stuck due to limited options and the negative influence of cost-cutting measures by management.

00:00 Trying to fix things in the old building.
07:13 Avoid discounting problems by considering family connections.
10:35 Ensure you're paid for work unrelated to you.
19:40 Multiple repairs, issues with wiring and identification.
23:17 Cost cutting leads to lazy, chaotic work.
28:10 Adapt to best processes, create efficiency.
33:38 Nissan and Ford stores combine, diluting talent.
37:44 Frustration with leadership and long-term employees.
43:29 Focusing on real stories instead of distractions.
51:44 Need to hire for efficient automotive shop.
57:21 Unable to move due to the housing market.
58:58 Issues scheduling installation of a second-floor lift.
01:04:23 Prioritize facility improvements to retain technicians effectively.
01:10:23 Loyalty in automotive shops despite poor conditions.

Navigating Complex Car Issues and Customer Expectations with Chris Higgins, Part 2

Jeff Compton — Tue, 14 May 2024 05:00:00 -0400

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In this episode of The Jaded Mechanic Podcast, Jeff Compton brings back Chris Higgins for part 2 of their conversation! Chris shares his experience transitioning from dealership to independent mechanic work, highlighting both the challenges he faced and what he learned because of them. Jeff emphasizes the importance of ethical practices and customer communication, drawing from personal stories and industry standards.

00:00 Check engine light triggers StabiliTrak light.
04:24 Complex technology in automobiles can be misunderstood.
08:18 Acknowledging customer complaints and taking necessary action.
10:07 Learning through trial and error in automotive.
13:46 Dealing with ego in the car repair process.
19:47 Modern cars require proficient knowledge of fundamentals.
22:49 Warning against risking damage when replacing parts.
25:53 Transitioning into independent work, gaining confidence, learning.
27:45 Passion for work and continuous self-improvement.
30:46 Striving for excellence, overcoming fear, earning trust.
33:50 Conflict in work presentation, stress, and apologies.
38:35 Man recounts shady car deal leading to repair.
40:19 Replacing transmission components, discussing burnt fluid concerns.
42:39 Challenges of selling and trading newly bought items.
48:21 Challenges with mental health and work relationships.
49:48 COVID fallout: mental health, suicide, marriage casualty.
53:53 Please like, comment, share, and subscribe.

The Importance of Communication in a Auto Repair Career with Chris Higgins, Part 1

Jeff Compton — Tue, 07 May 2024 07:00:00 -0400

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In this episode, Jeff Compton welcomes Chris Higgins, a seasoned automotive technician with extensive dealership and independent shop experience. Chris highlights the crucial role of clear communication in automotive repair environments, particularly how it affects customer satisfaction and service efficiency. He also shares his journey from working on a farm to becoming an influential figure in the automotive world, emphasizing the lessons learned from his diverse experiences. Jeff and Chris also discuss the challenges they've had dealing with warranty work and their shared experiences in navigating the complexities of different dealership cultures.

00:00 Effective communication is crucial for healthy work relationships.
03:25 COVID leave led to healthier habits and regrets.
07:05 Reluctant mechanic finds calling through family influence.
12:23 Nissan's rust; Asians and euros manageable.
15:21 Inefficient email communication led to laughter.
18:36 WWR: Warranty Waste Reduction in corporate work.
20:08 Technician discussing the investigation into punch times.
24:45 Applied for and enjoyed the job, faced challenges.
28:09 Balancing communication while avoiding customer complaints.
30:57 Observing leadership impact on team dynamics and respect.
36:15 Independent talent emerging in the automotive repair industry.
36:59 Human error happens, we're not perfect.
40:12 Certifications are essential for recalls; shop culture.
43:28 Customers shouldn't pay for non-factory car features.

Vehicle Fires and the Race Against Time in Mechanics with Chris Rainville, Part 2

Jeff Compton — Tue, 30 Apr 2024 06:00:00 -0400

In this episode, Jeff Compton engages in an enlightening conversation with Chris Rainville, a seasoned auto mechanic transitioning to marine mechanics. Chris opens up about the pressures of the automotive trade, highlighting personal anecdotes of on-the-job mishaps and the subsequent valuable lessons learned from those incidents. Reflecting on financial incentives and the struggles of technician compensation, Chris shares his experiences of feeling underpaid and the eventual shift towards a more fulfilling career.

00:00 Boss insisted on the cheap part, causing trouble.
07:38 Car repair mishap leads to unexpected fire.
15:32 Interruptions impact technician's efficiency, causing forgetfulness.
17:08 Tech takes responsibility for not getting pulled.
23:28 Unequal pay, technical shortage, uncertain future.
28:02 Mark's busy fitting boats for fishing.
32:45 Mark has an extensive collection of props.
41:59 Frustration with car problems needs solutions.
44:25 Troubleshooting difficult vehicle problems is frustrating.
48:32 Navigating challenges, but I figured it out.

Navigating Wrong Parts, Changing Industry Dynamics, and Workplace Pranks with Chris Rainville, Part 1

Jeff Compton — Tue, 23 Apr 2024 06:00:00 -0400

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On this engaging episode, Jeff Compton welcomes Chris Rainville to the show. Chris recounts his struggles with acquiring the right automotive parts and the interpersonal challenges presented by difficult parts staff. He even shares a light-hearted but competitive parking space rivalry at work. Meanwhile, they both reflect on their experiences with various car brands and the crucial nature of regular vehicle maintenance. This is part one of their conversation - make sure you listen to part two next week!

Overcoming Gender Bias in Auto Repair with Lynn Kittie

Jeff Compton — Tue, 16 Apr 2024 06:00:00 -0400

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In this episode, Jeff Compton welcomes Lynn Kittie, an experienced technician, to discuss vehicle repair and the reality of being a female mechanic in a male-dominated field. Throughout their conversation, Lynn shares her ambition to join the Ministry of Transportation of Ontario, underscoring her drive for safety and compliance. They also tackle the challenges that women face in the industry, from combating stereotypes to dressing professionally without losing one's femininity. While Lynn shares advice for young female mechanics entering the trade, this episode is not just a technical recap of automotive troubleshooting but a thorough examination of gender dynamics within the industry.

05:25 Addressing industry issues, customer and technician treatment.
11:05 Customers invading personal space due to distrust.
19:12 I Never had a drum dolly, learned from Tristan.
25:56 Obstacles for talented women in the tech industry.
31:06 Mocking content creators for their appearance and antics.
34:25 Skilled fabricators face gender bias in the industry.
40:46 Wearing makeup became uncomfortable, forcing discomfort.
45:06 Endure mistreatment until finding a satisfying work.
51:34 The Best course teaches simple electrical circuit principles.
56:04 Learning from experience is essential for troubleshooting.
01:01:11 Owner's delight after RV engine repair.
01:07:52 Positive experience working with understanding and laid-back people.
01:09:56 Discussion about technicians working in extreme conditions
01:16:43 Emphasizing the need for a better workplace.
01:20:34 Please like, share, and subscribe to the podcast.

Growing Your Repair Shop Through Diagnostic Excellence with Zeb Beard

Jeff Compton — Tue, 09 Apr 2024 06:00:00 -0400

In this installment of "The Jaded Mechanic," Jeff Compton welcomes Zeb Beard, a revered figure in the automotive service industry. Zeb underscores the importance of accurate diagnostics, sharing that a two-hour diagnostic base not only bolsters customer trust but also underpins the financial health of the shop. Zeb also highlights his unique customer service philosophy, stressing the benefits of serving premium customers who rely on his expertise without second-guessing his decisions. Throughout the episode, both Jeff and Zeb delve into their regional differences in vehicle maintenance needs, with a particular focus on the challenges posed by rust and its influence on repair strategies.

00:00 Vehicle maintenance and undercoating for older trucks.
04:43 Challenges with Subaru and Ford wheel bearings.
07:10 Road brine corrodes trucks and harms the environment.
11:01 Refreshing to converse with a confident, like-minded peer.
13:13 Struggling business owners seek simplicity and guidance.
17:25 Guiding others through learning from past mistakes.
21:35 Surprised by new lab scope test method.
25:54 Intermittent issues and customer choices in repairs.
26:50 Customer understanding through detailed explanation and demonstration.
32:11 Customers can attract a new type of clientele.
33:19 Prefers customers who seek personalized service.
36:48 Building shop, need staff, reducing spending. Costly.
40:24 Met in '98, married after a few months.
44:07 Please like, comment, share, and download the podcast.

The Future is Now in Automotive Repair with Jeff Barnes

Jeff Compton — Tue, 02 Apr 2024 06:00:00 -0400

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Today Jeff Compton and Jeff Barnes discuss the adaptability challenges within the automotive repair industry. Jeff Barnes expresses the importance of staying current with technological advancements, as resistance is futile, particularly with the growing necessity for Vehicle Security Professional (VSP) certification. Meanwhile, Jeff Compton highlights the complexities of modern car repairs, advising consumers to make informed purchases to avoid frequent and costly repairs. They also discuss the business side of automotive shops, underscoring the significance of maintaining healthy profit margins while advocating for the use of quality parts to ensure customer satisfaction and vehicle reliability.

How Important is Customer Service in the Automotive Industry? With Dan Licharson

Jeff Compton — Tue, 26 Mar 2024 06:00:00 -0400

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In this episode, Jeff Compton sits down with Dan Licharson to talk through the complexities of customer service in the automotive industry. Dan shares a personal ordeal at a dealership that mishandled his truck's service and failed to provide the support he expected. Throughout the episode, they critique the inconsistencies in warranty work and customer care, emphasizing the importance of quality service and transparency.

Navigating Warranty Ends and Customer Retention with Craig Tomcyzk

Jeff Compton — Tue, 19 Mar 2024 06:00:00 -0400

In this episode, Craig Tomcyzk expresses concerns about the significant customer drop-off dealerships face after warranties expire. Jeff, drawing from his tenure at Nissan, echoes personal anecdotes about billing for unnecessary services and the difficulty in diagnosing modern car issues. With a focus on industry dynamics, such as the impact of aging workers and evolving skill sets, this episode offers a candid look into the challenges and changes experienced by those deep in the trenches of vehicle repair and service.

00:00 Online interactions have changed and allowed storytelling.
08:21 Diesel prices in Canada have increased significantly.
14:26 Dealers overhaul, lose customers, and waste money.
20:38 Experienced technician learns new skills with the tool.
26:37 Worked without a license, then passed quickly.
29:19 Struggled with interior work, found passion elsewhere.
38:22 Spending on car upgrades may lack value.
41:53 Former apprentice recommended Nissan for transmission work.
47:56 Frustration with dealers' focus on sales.
53:03 Car performance concerns and customer satisfaction issues.
01:00:17 ASE fees are not well invested in education.
01:03:20 Businesses not hiring smart but inexperienced students.
01:08:53 Ambulance damaged while carrying patient, criticized the action.
01:15:18 Some excel, others lack hustle and effort.
01:19:54 Remote truck monitoring at the mine is multifaceted.
01:22:41 Specializing in electrical work drives car business.
01:28:59 Fixing Mercedes requires more training and skill.
01:35:12 People join groups but don't engage fully.
01:44:30 Encourage hard work to achieve success with appreciation.
01:45:19 Please like, comment, share, and subscribe. Gratitude.

Episode 45 - Mastering Transmission Rebuilds and Repair Shop Growth with Jimmy Purdy

Jeff Compton — Tue, 12 Mar 2024 06:00:00 -0400

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This week, Jimmy Purdy from Shifting Gears Garage and the Gearbox Podcast joins Jeff Compton to talk about the delicate transition from technician to owner and the realities of running a successful auto repair shop. They cover everything from the nuts and bolts of transmission issues — think valve bodies and torque converters — to the grime and grind of day-to-day operations.

Jimmy also brings up shop expansion ideas, the challenges of setting new goals, and the art of mastering client service. Plus, Jimmy aims some common industry misconceptions and shines a light on the under-appreciated expertise of veteran techs.

Also, the guys discuss digital trends, from the role of YouTube in vehicle repair to platforms like TikTok and Facebook that are driving conversations and connections.

00:00 Jaded Mechanic podcast: Reflections on automotive repair.
06:32 Young entrepreneur doubles salary, loses business.
11:21 Diagnosing and repairing transmission issues at the dealership.
17:56 Transmission specialist highlights the importance of thorough diagnosis.
25:53 Rural infrastructure challenges and importance of services.
28:37 Client satisfaction based on the informative decision-making process.
32:06 Challenges of transitioning to a management role.
41:45 Issues arise during inspection and communication misunderstanding.
44:16 Invest in regular car maintenance for safety.
51:47 Couldn't meet Brandon, an engaging content creator on TikTok.
55:08 Tester checks valve body for leaks and wear.
01:01:32 Heroic problem-solving reveals profitable long-term solutions.
01:03:57 YouTube fosters creativity, regardless of experience.
01:12:17 Learning process leads to a creative problem-solving approach.
01:16:54 Miscommunication leads to upset clients and shop conflict.
01:22:42 In-law is critical of construction work.
01:24:53 Tech feels uncomfortable owning a shop but is successful.
01:30:23 Please like, share, and subscribe to the podcast.

Transitioning Careers: Elijah McMillan from Construction to Second Mile Repair

Jeff Compton — Tue, 05 Mar 2024 07:18:35 -0500

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In this episode, we're digging into the nuts and bolts of diesel and hybrid vehicles. Elijah McMillan, owner of Second Mile Repair, reflects on his experiences with the formidable Cummins engine, the nuances of Duramax repairs, and his foray into the world of hybrid repairs, including the trusty Prius and the challenging Ford CMax hybrid.

We'll ride down the road of Elijah's career, from his roots repairing vehicles at a young age under the influence of his father's Toyota affinity to his bold leap into opening his shop in June 2022. Our guest doesn't hesitate to discuss the difficulties of flat-rate work, the importance of safety measures in handling high-voltage systems, and the rewarding yet complex nature of flipping cars for profit.

Elijah credits podcasts for enhancing his knowledge of business practices, from KPIs to effective labor rates. We're taking a detour to touch on industry-wide issues and the importance of collaborative improvement, working with knowledgeable technicians, and upholding moral standards towards employees and customers alike.

Join us as we explore the challenging technical aspects, the dedication to customer service, and the universal quest for unity in the automotive repair industry. It's a conversation filled with sparks of wisdom, lessons learned, and the ever-present drive to innovate and excel. So, tighten those lug nuts, and let's get into gear with Elijah McMillan on The Jaded Mechanic.

Becoming the Go-To Tech: Strategies for Success in the Shop With Jeremy Hossler: Part II

Jeff Compton — Tue, 27 Feb 2024 06:00:00 -0500

Hey everyone! I'm excited to announce the release of our latest podcast episode featuring an amazing guest, Jeremy Hossler. In this episode, we had a thought-provoking conversation about various topics, and I wanted to share my three biggest takeaways with you all.

Firstly, one of the things that really stood out to me was the importance of engaging in meaningful conversations. Jeremy emphasized the need to listen and truly understand different perspectives, even if they differ from our own. It's not about winning or proving someone wrong, but rather about fostering a genuine exchange of ideas. I found this to be a refreshing reminder in a time when debates often turn into heated arguments.

Secondly, Jeremy shared his passion for helping others and their desire to become a coach someday. He spoke about the joy they find in supporting and guiding others towards success. This resonated with me because it highlighted the power of mentorship and the impact it can have on individuals and their businesses. It reminded me of the importance of lifting each other up and sharing our knowledge and experiences for the greater good.

Lastly, the episode touched on the challenges of offering help to those who are resistant or unwilling to make changes. Our guest expressed their frustration with individuals who seek guidance but are quick to make excuses or resist taking action. This reminded me of the importance of being open-minded and willing to step out of our comfort zones in order to grow and succeed. Sometimes, we need to trust the advice and guidance of those who have already achieved what we aspire to achieve.

Overall, this episode was filled with valuable insights and perspectives. It reminded me of the power of meaningful conversations, the joy of helping others, and the importance of being open to change. I highly recommend giving it a listen and I'm confident you'll take away something valuable too.

As always, thank you for your continued support and for being a part of our podcast community. Stay tuned for more exciting episodes coming your way soon!

Becoming the Go-To Tech: Strategies for Success in the Shop With Jeremy Hossler: Part I

Jeff Compton — Tue, 20 Feb 2024 06:00:00 -0500

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As always, thank you for your continued support and for being a part of our podcast community. Stay tuned for more exciting episodes coming your way soon!

From Radiator Rage to Family Stage: The Burris Clan at Frog Pond Performance

Jeff Compton — Tue, 13 Feb 2024 06:00:00 -0500

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Hey everyone! 🌟

I'm thrilled to announce our latest episode of the Jaded Mechanic podcast, where we had the pleasure of sitting down with the incredible Burris family from Frog Pond Performance in North Carolina. Benji, Kristy, and Cody grace us (speaking of grace, you'll hear Ms. Callie Grace Burris in the background) with their presence at ASTE 2023, and I must say, this episode is a true gem that's packed with inspiration, wisdom, and a whole lot of heart. Here are three key takeaways that I believe will resonate with all of you:

1️⃣ The Power of Family and Positivity: 🌈
Listening to the Burris family share their story reminded me of the beauty that exists in the world, despite the chaos we often see. Their bond, mutual respect, and the success they've built together are nothing short of inspiring. It's a powerful reminder to appreciate our blessings and the importance of a supportive family—whether by blood or by choice. Their story is a testament to the fact that when you foster love and gratitude at home, it reflects in every aspect of life, including business.

2️⃣ Building a Family Culture in Business: 👨‍👩‍👧‍👦
The Burris family doesn't just talk the talk; they walk the walk by extending their family values into their shop culture. They've shown us that it's crucial to treat your team like family, creating an environment where everyone feels valued and supported. This episode highlights the significance of bringing your teams together, investing in their growth, and fostering a space where everyone can thrive. It's not just about being a biological family; it's about building a family culture that can elevate your business and the people within it.

3️⃣ Community and Individual Dreams: 🌟
While the Burris family is deeply rooted in their automotive business, they also understand the importance of individual dreams and giving back to the community. Callie's passion for nursing and her dedication to managing the shop's social media is a beautiful example of balancing personal aspirations with family commitments. This balance is essential for personal fulfillment and contributes to a healthier community. Their approach to business is not just about profit; it's about making a positive impact on the community they serve.

🔊 Tune in to this heartwarming episode to dive deeper into these insights and learn from a family that truly embodies the spirit of togetherness, growth, and community. Trust me; you'll walk away feeling uplifted and motivated to bring these values into your own life and work.

Let's spread the inspiration by sharing this episode with friends, family, and colleagues who could use a little reminder of what's truly important in life and business.

Until next time, keep those wrenches turning, and remember to count your blessings! 🛠️💖

#JadedMechanicPodcast #FamilyBusiness #ShopCulture #Community #AutomotiveIndustry #Inspiration

The Diagnostic Mindset: Embracing the Challenge in Auto Repairs With Lee Forget: Part II

Jeff Compton — Tue, 06 Feb 2024 06:00:00 -0500

Hey everyone! I'm super excited to share the latest episode of our podcast with you all. I had some incredible conversations that not only entertained but also provided valuable insights. Here are three key takeaways that I think you'll find as enlightening as I did:

1️⃣ The Power of Conversation in Learning 🗣️💡
We delved deep into how engaging in thoughtful discussions can lead to a greater understanding of complex topics. It's not just about finding the right answer, but about the journey of getting there, the process of exchanging ideas, and how that shapes our knowledge and friendships. This episode really highlighted the importance of dialogue in personal and professional growth, and I think you'll appreciate the depth of our exchange.

2️⃣ Recognition and Respect in the Workplace 🏢🏆
A poignant part of our dialogue touched on the importance of knowing your worth and seeking the respect you deserve in your career. It's a reminder that if you're not feeling valued, it's within your power to change that – whether it's in your current job or by finding a new one where your contributions are appreciated. But remember, it's also about proving your worth through your work. It's a balance of self-advocacy and showing up with your best.

3️⃣ The Joy of Learning from Industry Veterans 🛠️👴
I shared a personal anecdote about meeting a couple of seasoned experts in the automotive field. Their interaction was not only hilarious but also incredibly educational. The way they approach problem-solving and the knowledge they bring to the table is something to behold. It's a testament to the value of experience and the rich learning opportunities that come from spending time with those who have been in the industry for years.

I'm telling you, this episode is packed with laughter, learning, and some real talk that I think will resonate with many of you. Tune in to hear the full stories, the banter, and the wisdom that my guests and I share. Don't forget to subscribe and, if you enjoy the episode, consider sharing it with friends who might also find it valuable.

Until next time, keep learning, keep laughing, and keep striving for the respect you deserve. Catch you all in the next episode!

The YouTube Video Version Of This Episode Is Available Tonight!

The Diagnostic Mindset: Embracing the Challenge in Auto Repairs With Lee Forget Part I

Jeff Compton — Tue, 30 Jan 2024 06:00:00 -0500

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Until next time, keep learning, keep laughing, and keep striving for the respect you deserve. Catch you all in the next episode!

PLEASE NOTE: A YouTube Version Of This Episode Will Be Available Which Includes Video But Isn't Releasing Until The Second Part Is Released!

The Jaded Mechanic Chats With Check Engine Chuck: Part II

Jeff Compton — Tue, 23 Jan 2024 06:00:00 -0500

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In this episode, Chuck discusses his experience in the automotive repair industry, from his early days as an apprentice to running his own mobile business. He reflects on the lack of formal training and how he relied on self-teaching and hands-on experience to become a skilled technician. Chuck also shares his journey of opening a shop, the challenges he faced, and ultimately why he decided to close it. He emphasizes the importance of caring for customers and the impact that has on a business's reputation. The episode concludes with a discussion on the evolution of his approach to social media and how he uses it to share his mistakes and help others learn from them.

The Jaded Mechanic Chats With Check Engine Chuck: Part I

Jeff Compton — Tue, 16 Jan 2024 06:00:00 -0500

Improving Attitudes and Respecting Other Professionals The Jaded Mechanic Talks With TobaTech From TikTok

Jeff Compton — Tue, 09 Jan 2024 06:00:00 -0500

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In this episode of our podcast, we have a candid conversation with Mark Elliott, also known as Toba Tech on TikTok. Mark dives into his experiences working in a tire shop, discussing the challenges and demands of the job, especially during the busy snow tire season. He shares insights into the long hours, with shifts stretching from seven in the morning to seven at night, Monday to Thursday, and how his team manages the intense workload. Mark also talks about the recent changes under his new boss, including the option to work overtime during peak periods, which has led to record-setting months for the shop. Tune in to hear Mark's personal take on the automotive service industry and his rise on social media platforms like TikTok.

[00:01:35] TikTok and automotive content.

[00:05:19] Fishing in Winnipeg

[00:08:52] Career uncertainty after nine years.

[00:09:06] Mechanic job experiences.

[00:14:59] Mentorship in the industry.

[00:15:03] Apprenticeship program challenges.

[00:19:31] Job performance and car repairs.

[00:21:42] Ford quality and German cars.

[00:22:44] A career transition and growth.

[00:28:43] Valuing ourselves in the industry.

[00:30:47] Transitioning to quality repairs.

[00:33:53] Cheap customers and aftermarket parts.

[00:39:36] EVs and hybrids in automotive.

[00:40:39] EVs and higher disposable income.

[00:44:17] The need for technological adaptation.

[00:47:10] Specialization of transmission repairs.

[00:51:11] Recalling faulty vehicle parts.

[00:55:18] Engine block coolant intrusion.

[00:58:19] Social media and the industry.

[01:02:43] The toxic end of networking.

[01:04:20] Calling out social media behavior.

[01:07:00] Approaching transmissions and systems.

[01:11:33] Custom car exhaust work.

[01:13:27] Quality of aftermarket car parts.

[01:15:52] Difficulty with seized wheel bearings.

[01:21:21] Technician shortage and business potential.

[01:22:03] Finding skilled workers and immigrants.

[01:26:27] Realness of the podcast.

[01:28:59] Networking and building relationships.

[01:31:34] Confrontation and understanding in conversations.

[01:34:45] Gratitude and Excitement.

Father-Son Dynamics in the Automotive Industry With Justin Porter: Part II

Jeff Compton — Tue, 02 Jan 2024 06:00:00 -0500

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In this thought-provoking episode of the Jaded Mechanic Podcast, host Jeff welcomes back OG guest Justin Porter for a candid conversation that delves into the realities of the automotive repair industry. With over 20 years of experience, Jeff reflects on the challenges and victories that come with a career in auto repair.

They discuss the financial aspects of the trade, emphasizing the importance of not just technical skills but also the business acumen needed to be profitable, such as listening to Dutch and understanding the cycle of the industry.

They ponder whether it is possible to reach the lower percentage of technicians who may be great individuals but fall short in technical expertise or business ownership. Join Jeff and Justin as they share their insights and anecdotes, all starting with a casual chat about fishing. Grab your favorite beverage and tune in for an engaging episode that combines professional wisdom with the camaraderie of old friends.

The Father-Son Dynamic in a Family-Run Auto Shop With Justin Porter - Part I

Jeff Compton — Tue, 26 Dec 2023 06:00:00 -0500

With over 20 years of experience, Jeff reflects on the challenges and victories that come with a career in auto repair. They discuss the financial aspects of the trade, emphasizing the importance of not just technical skills but also the business acumen needed to be profitable, such as listening to Dutch and understanding the cycle of the industry.

[00:00:00] Pride and technical skills.

[00:05:07] Some techs leaving the industry.

[00:11:05] Burden of running the shop.

[00:12:51] Gambling addiction and family dynamics.

[00:18:20] Family dynamics and racing.

[00:21:56] Expanding skills and career growth.

[00:27:49] Dad's role in the shop.

[00:29:40] Tire work and its challenges.

[00:31:27] TPMS light and tire pressure.

[00:33:30] TPMS implementation frustrations.

[00:37:50] Heated and cooled seats.

[00:43:08] Starving technicians out of industry.

[00:45:09] Pay discrepancies and job expectations.

[00:49:52] Technician shortage and pay.

[00:53:04] Not every car at the auction is junk.

[00:58:00] The bottom 50% talking.

The Jaded Mechanic And Enright Auto Have A Heart To Heart With Matt From Parkers Mobile Mechanics

Jeff Compton — Tue, 19 Dec 2023 06:00:00 -0500

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🎙️📢 Exciting news, everyone! 📢🎙️

I just finished recording another amazing episode of the Jaded Mechanic Podcast, and I couldn't wait to share with you the three biggest takeaways from this episode. Get ready for some mind-blowing insights and valuable lessons that you can implement in your own business!

1️⃣ Takeaway #1: Surround yourself with great people. In this episode, we had the privilege of hearing from some incredible guests who shared their perspectives and expertise. They emphasized the importance of surrounding yourself with like-minded individuals who will support and inspire you on your journey of change. Remember, success is often a team effort!

2️⃣ Takeaway #2: You get what you pay for. Our guests highlighted the significance of investing in quality and value. As the saying goes, "In this industry, you get what you pay for." Whether it's in your personal or professional life, it's crucial to recognize the worth of the services and products you provide. Don't settle for less when you can be the best!

3️⃣ Takeaway #3: Life-changing experiences. One of our guests shared their profound experience attending an event that completely transformed their perspective. They mentioned how the seminars and conversations provided a new outlook on life and business. Sometimes, it's the small moments and conversations that have the power to change everything.

I hope these takeaways resonate with you as much as they did with me. This episode was filled with valuable insights and inspiring stories. So, grab a cup of coffee or a cold Canadian beer, and get ready to dive into this incredible conversation.

As always, please remember to comment on and share this episode to help spread the word. Your support means the world to us!

Don't forget to set your podcast to automatically download every Tuesday morning, so you never miss an episode. And mark your calendars because we'll be back next week with another exciting journey of change.

A big thank you to our partners in the ASOG group and the Changing the Industry podcast. And a special shoutout to our guests, Chris Enright, Parker from Parker's Mobile Mechanics, and Marissa for joining us on this episode.

Let's keep the conversation going, my friends, and continue striving for success. Remember, you have the power to make a difference in your business and in your life.

Until next time, stay curious, stay inspired, and keep changing the game!

#JadedMechanicPodcast #Takeaways #Inspiration #Success #ChangeTheGame

00:00:10 Owners may underestimate mechanic skills.
00:07:48 Unequal pay and mistreatment.
00:11:36 Disconnected owners hinder employee growth.
00:19:26 Supportive coworkers can make a difference.
00:19:29 Toxic work cultures hinder productivity.
00:24:20 Marketing to current techs.
00:29:44 Transitioning to a new career.
00:34:59 Training is essential for improvement.
00:39:59 Charge what you're worth.
00:49:05 Value yourself and your work.
00:51:36 Attention to detail saves lives.
00:54:20 Charge more for your services.
01:02:18 Always prioritize continuous learning.
01:04:22 Invest in technical skills for success.
01:09:51 Life-changing training experience.
01:15:25 Elevate your value and pricing.
01:18:21 Importance of diagnostic skills.

The Jaded Mechanic Talks With Kenny Wessel Of Wrenchin With Kenny

Jeff Compton — Tue, 12 Dec 2023 06:00:00 -0500

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Hey there, amazing listeners! 🌟 I'm thrilled to announce the release of our latest thought-provoking episode of the Jaded Mechanic Podcast! 🚗💥

In this episode, I had the pleasure of sitting down with the incredibly experienced and knowledgeable Kenny Wessel. 🙌 We dove deep into the toils and triumphs of a career in automotive repair, and let me tell you, it was an absolute blast! 💪

Here are three major takeaways from this conversation that I believe will leave you inspired and enlightened:

1️⃣ The Power of Experience: Kenny, with his 25 years in the industry, reminded us all that every opinion and story is valid and relevant. 🤝 Whether you're a seasoned mechanic or just starting out, your perspective matters, and it's crucial to embrace the wisdom and knowledge that comes with experience.

2️⃣ The Need for Skilled Hands: One thing that stood out to me was Kenny's insight into the industry's constant demand for skilled professionals. 🛠️ People will always need someone who can fix things, whether it's directly related to automotive mechanics or a related field. So, if you have a knack for using your hands to repair and solve problems, this industry is calling your name!

3️⃣ The Journey of Change: As Kenny and I discussed, our industry is ever-evolving, and it's essential to embrace change and adapt to new technologies and advancements. 🔄 By joining us on this journey, you'll gain valuable insights into the challenges and triumphs that come with being a part of the automotive repair world.

I can't express enough how grateful I am to Kenny for sharing his incredible stories and perspectives with us. 🙏 It's guests like him who make this podcast so enriching and insightful.

So, grab a cup of strong coffee or crack open a cold Canadian beer, and join us on this exciting journey of reflection and insight into the world of automotive repair. 🎧✨

And hey, if you enjoy this episode as much as I did, please do me a favor and comment on and share it with your friends. 📲 Your support means the world to us!

Don't forget to set your podcast to automatically download every Tuesday morning, so you never miss an episode. 📅

Thank you all for your continued support! 🤗 Stay tuned for more incredible conversations and stories from the Jaded Mechanic Podcast.

See you next time!

Jeff 🎙️

[00:01:28] Kenny's YouTube channel discovery.

[00:05:20] Starting in middle school.

[00:08:30] Changing from shop to dealership.

[00:13:27] Fast Neons and Street Racing.

[00:15:21] Pushing to sell unnecessary repairs.

[00:19:30] Programming recalls and hourly pay.

[00:21:21] Understanding common product failures.

[00:24:57] Diagnosing without wrenching.

[00:27:53] ECMs and car reliability.

[00:32:18] Wireless control module issues.

[00:36:23] YouTube technicians vs. backyard mechanics.

[00:38:14] Unreliable car repair advice.

[00:43:28] The quality of replacement parts.

[00:45:09] Remanufactured parts.

[00:49:22] Customer-supplied engine mishap.

[00:54:26] What defines a good technician?

[00:56:26] Family-oriented work environment.

[01:00:49] Mandrel bending exhaust systems.

[01:03:39] Growing up in a Chevy family.

[01:07:53] The future of EVs.

[01:11:04] Building a Hornet

[01:14:01] Engine swap in Volvo

[01:16:14] Street racing with the police.

[01:20:18] ASE certification and competency.

Overcoming Mistakes and Learning from Failure in the Auto Repair Industry With Chris and Marissa Enright

Jeff Compton — Tue, 05 Dec 2023 06:00:00 -0500

Hey there, podcast fam! 🌟 I hope you're all ready for another insightful and thought-provoking episode of "Changing the Industry"! 🚗💥

In this week's episode, we dive deep into the world of automotive repair with our incredible guests, Chris and Marissa Enright from Enright Automotive. 🔧

Here are three key takeaways from this episode that you won't want to miss:

1️⃣ Never stop learning in a semester: Chris reminds us that our journey of growth and knowledge never ends. Whether you're a seasoned professional or just starting out, there is always something new to learn and discover. So, let's keep our minds open and embrace the continuous learning process! 📚💡

2️⃣ Taking action creates change: It's not enough to just talk about the changes we want to see. Chris emphasizes the importance of putting our words into action. Whether it's implementing new strategies in our shops or making personal improvements, taking action is the catalyst for real change. Let's step up and make a difference! 🌟💪

3️⃣ Overcoming challenges in relationships: Chris and Marissa have faced their fair share of challenges, both personally and professionally. However, instead of allowing these obstacles to break them apart, they've used them as opportunities to grow together. Chris's story reminds us that with love, commitment, and resilience, we can navigate any storm that comes our way.

So, grab a cup of coffee or a cold Canadian beer, and join us on this incredible journey of reflection and insight into the world of automotive repair. 🎧✨

Don't forget to like, comment, and share this episode with your fellow car enthusiasts! 🚗🔁 And remember to set your podcast to automatically download every Tuesday morning, so you never miss an episode! ⏰📲

A huge thank you to our amazing guests, Chris and Marissa, for sharing their perspectives and expertise. We couldn't have asked for better guides through the ups and downs of the industry! 🙌🎉

And lastly, a special shoutout to our partners in the ASOG group and the Changing the Industry podcast. Your support and collaboration make this journey all the more rewarding! 🤝🎙️

Remember, in this industry, you get what you pay for. Let's hope everyone finds their missing 10 millimeter and join us again next time for another incredible episode! 🛠️🔍

Stay tuned and keep changing the industry, one episode at a time! 🌟✨

#ChangingTheIndustryPodcast #AutomotiveRepair #ContinuousLearning #TakingAction #OvercomingChallenges #Relationships #Gratitude #Community #Inspiration

The Jaded Mechanic Talks With Mr. & Mrs. ScannerDanner

Jeff Compton — Tue, 28 Nov 2023 06:00:00 -0500

Like the show? Show your support by using our sponsors.
Promotive can help you find your dream job. Touch HERE to see open jobs.

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I'm thrilled to announce the release of our latest episode on the Jaded Mechanic Podcast. This one is packed with thought-provoking insights and reflections on the challenges and triumphs of a career in automotive repair. Here are three key takeaways that I hope will resonate with you:

1: Business Owners Need Support: In this episode, we delve into the struggles faced by garage owners who work long hours, deal with massive backlogs, and struggle to find skilled technicians. We explore how these challenges can be addressed by reevaluating how we charge customers. It's a wake-up call for all of us to consider the needs of business owners in the industry.

2: The Power of Connection: One of the most powerful moments in this episode is when we discuss the impact we have on others. We realize that what truly matters is how we touch the lives of the people we encounter. Material possessions and wealth are fleeting, but the connections we make are eternal. It's a reminder to prioritize meaningful relationships over materialistic pursuits.

3: Overcoming Personal Challenges: We open up about a personal struggle faced over the years. It's a raw and honest conversation that reminds us that we're all human and that it's okay to face difficulties. It's a message of resilience and hope for anyone going through tough times.

I can't wait for you to dive into this episode and explore these profound insights. Remember to like, comment, and share the episode to spread the word. And don't forget to set your podcast to automatically download new episodes every Tuesday morning, so you never miss out on our journey of change.

Thank you for being part of our incredible community. Stay tuned for more exciting episodes coming your way soon!

#JadedMechanicPodcast #NewEpisode #ThoughtProvokingInsights #AutomotiveRepair #BusinessOwners #PowerOfConnection #OvercomingChallenges #ResilienceAndHope #ScannerDanner

The Intersection of Culinary and Automotive Creativity With Jonathan Vermeer

Jeff Compton — Tue, 21 Nov 2023 06:04:00 -0500

Launch your tool game to the next level with Launch Tech USA! HERE

Hey there, automotive enthusiasts! 🚗🔧

I'm thrilled to announce the release of our latest episode of the Jaded Mechanic Podcast! 🎉 In this thought-provoking conversation, my good friend Jonathan Vernier and I delve into the toils and triumphs of a career in automotive repair. So grab a strong coffee or a cold Canadian beer, and get ready for some great conversation! ☕🍻

Here are three key takeaways from this episode that I think you'll find fascinating:

1: The Art of Culinary and Automotive Repair: We draw an interesting parallel between fixing cars and creating culinary masterpieces. Just like how a mechanic approaches a vehicle repair with creativity and the goal of making things better, a chef also strives to create a dish that is not only great to them but also satisfies the customer. It's all about getting the job done and leaving the customer happy. So next time you're in the garage or the kitchen, remember the artistry that goes into both!

2: The Importance of Out-of-the-Box Learning: We discuss the lack of out-of-the-box learning in automotive repair schools. Rather than just teaching students how to learn, it seems like they're solely focused on pushing them through the system. This raises an important question about the future of education in our industry. How can we ensure that future mechanics are equipped with the skills to adapt to new challenges and think innovatively? It's definitely a topic worth exploring!

3: The Value of Exploring Different Brands: Jonathan shares his experiences of moving through different automotive repair shops and the benefits and regrets that come with it. While sticking it out at one shop might have paid off in some cases, he believes that trying different brands has given him valuable exposure and a broader skillset. It's a fascinating discussion that sheds light on the pros and cons of exploring different avenues in our careers.

I hope these takeaways pique your interest and inspire you to tune in to this episode. 🎧 Don't forget to like, comment, and share to show your support, and make sure to set the podcast to automatically download every Tuesday morning so you never miss an episode!

A big thank you to our amazing guests and partners, the Changing the Industry podcast for their contributions. Without them, this podcast wouldn't be possible.

And as always, remember, in this industry, you get what you pay for!

Stay tuned for more exciting episodes and until then, keep your wrenches turning and your engines revving! 🛠️🚀

JadedMechanicPodcast #AutomotiveRepair #CareerInsights #ThoughtProvokingConversations

The Jaded Mechanic Talks With Jason Weatherford - Owner Of Three Midas Stores

Jeff Compton — Tue, 14 Nov 2023 06:00:00 -0500

I am thrilled to share with you the latest episode of the Jaded Mechanic podcast! 🚗✨ In this thought-provoking episode, we dive deep into the world of automotive repair, exploring the toils and triumphs of a career in the industry. 🛠️

Here are three key takeaways from this incredible conversation:

1: The Power of Motivation and Leadership: Our guest, Jason Weatherford, a shop owner, shares his insights on how providing motivation and leadership to his staff has transformed his business. By giving his team the support they need, the shop has seen remarkable improvements. It's a reminder that with the right fuel – motivation and leadership – the machine will run smoothly. 💪

2: Building Customer Relationships: We discuss the importance of starting off on the right foot with customers. Jason emphasizes the need for honesty and care when interacting with new customers. Instead of providing a generic response to inquiries, he encourages his team to ask questions, show genuine interest, and involve customers in the repair process. By building strong relationships, trust is established, and customers feel valued and heard. 🤝

3: Continuous Improvement: As a seasoned mechanic, I believe in the power of progress. Jason shares his commitment to moving forward and getting better every day. This mindset is crucial for success in any industry. Whether it's making small improvements or tackling bigger challenges, the key is to keep moving in the right direction. 📈

I want to express my gratitude to Jason Weatherford for joining me on this enlightening journey. His perspectives and expertise have added immense value to this episode. 🙏

Lastly, I want to thank all of you, our amazing listeners, for your continued support and engagement. Your feedback and participation make this podcast possible. 🎧✨

If you haven't already, please take a moment to like, comment, and share this episode. Your support means the world to us! 🌍❤️

Don't forget to set your podcast to automatically download every Tuesday morning, so you never miss an episode. And remember, in this industry, you get what you pay for! 😉✨

Here's hoping everyone finds their missing 10 millimeter, and we'll see you all again next time! 🛠️🔧

JadedMechanicPodcast #AutomotiveRepair #Leadership #CustomerRelationships #ContinuousImprovement

From Prison to Diesel Tech: Overcoming Challenges and Pursuing Dreams With George Wilkins

Jeff Compton — Tue, 07 Nov 2023 06:00:00 -0500

Like the show? Show your support by using our sponsors.
Promotive can help you find your dream job. Touch HERE to see open jobs.

Need to update your shop systems and software? Try Tekmetric HERE

Launch your tool game to the next level with Launch Tech USA! HERE

Hey everyone! Jeff here, host of the Jaded Mechanic podcast. I am thrilled to announce the release of our latest episode, filled with thought-provoking insights and captivating conversations about the automotive repair industry. So grab a cup of coffee or a cold Canadian beer, and let's dive into the three key takeaways from this incredible episode!

1: Personal Growth and Recovery: In this episode, we explore the journey of personal growth and recovery. Our guest shares his experience of recovering from a challenging lifestyle, emphasizing that the process was entirely self-driven. It's a powerful reminder that we have the power to change our lives, regardless of the circumstances that brought us down. This takeaway serves as an inspiration for anyone facing their own personal challenges.

2: Reflections on a Career in Automotive Repair: With over 20 years of experience in the industry, I share my perspective on the toils and triumphs of a career in automotive repair. From the countless hours spent working on cars to the never-ending tool debt, I offer insights into the realities of this profession. This segment is a must-listen for anyone interested in or currently working in the automotive repair industry.

3: The Power of Connections: One of the most beautiful aspects of this episode is the emphasis on the power of connections. Our guest shares how attending a podcast event changed his life by introducing him to incredible individuals, including myself. It highlights the importance of stepping out of our comfort zones and embracing opportunities to meet new people. This takeaway reminds us that meaningful connections can have a profound impact on our personal and professional lives.

I am incredibly grateful to our amazing guests for their perspectives and expertise in this episode. Their stories and insights will undoubtedly leave you feeling inspired and motivated.

So, my dear listeners, please join us on this journey of change by tuning in to this captivating episode. Don't forget to like, comment, and share this post to spread the word and support our podcast. And most importantly, set your podcast app to automatically download our episodes every Tuesday morning, so you never miss out on our thought-provoking content.

Thank you all for your continued support, and I can't wait to hear your thoughts on this episode!

JadedMechanicPodcast #ThoughtProvokingConversations #AutomotiveRepair #PersonalGrowth #PowerOfConnections

Anecdotes and Insights from a Seasoned Mechanic With Lee Mey

Jeff Compton — Tue, 31 Oct 2023 06:00:00 -0400

Launch your tool game to the next level with Launch Tech USA! HERE

Hey there, automotive enthusiasts! 🤩

I am thrilled to announce the release of our latest podcast episode on the Jaded Mechanic podcast! 🎉 In this episode, we dive deep into the toils and triumphs of a career in automotive repair, sharing reflections and insights from industry experts. 🛠️💡

Here are three major takeaways from this thought-provoking episode that I want to share with you all:

1: Passion Rekindled: One of our amazing guests, Lee Mey, shared how listening to our podcast and engaging with our community on Facebook has renewed his drive and passion for working on cars. 🚗💪 It's incredible how connecting with like-minded individuals and exploring new perspectives can reignite our love for what we do. Let's keep inspiring and supporting each other!

2: Experience Matters: During the episode, we discussed the importance of experience in the automotive industry. Both Lee and I, with over two decades of experience, emphasized that expertise and knowledge are invaluable assets. As the saying goes, "In this industry, you get what you pay for." So, let's continue to value and celebrate the seasoned professionals who have dedicated themselves to this craft. 🙌🔧

3: Politics in the Shop: Our conversation also touched upon the issue of politics within the automotive repair industry. We agreed that it's crucial to create a work environment where incentivized pay plans are not influenced by personal alliances or cliques. Let's strive for professionalism, collaboration, and fairness. Together, we can make a positive change and eliminate unnecessary politics from our shops. 🤝✨

I hope these takeaways resonate with you as much as they did with me. 🌟 Remember, change starts with us, and by joining this journey, you are contributing to the transformation of our industry.

Don't forget to tune in to the Jaded Mechanic podcast every Tuesday morning. 🎧📅 And if you haven't already, make sure to set your podcast app to automatically download our episodes for easy listening. 📲

Thank you to our incredible guests and partners, as well as the Changing the Industry podcast, for their unwavering support. 🙏

Now, go grab a strong coffee or a cold Canadian beer, and let's embark on this exciting journey of change together! 🚀

Until next time, keep wrenching and stay passionate! 🔧🔥

Owners Prioritizing Profit Over Human Capital - A Conversation With Jim Cokonis

Jeff Compton — Tue, 24 Oct 2023 06:00:00 -0400

Hey everyone! Jeff here, and I am thrilled to announce the release of our latest episode of the Jaded Mechanic podcast.

This one is a real gem, filled with thought-provoking insights and reflections on the joys and challenges of a career in automotive repair. 🚗💭

In this episode, we dive deep into the topic of self-awareness and humility.

We discuss how sometimes people think they are better or know more than they actually do, and how reality has a way of humbling us all. As instructors, we've all encountered those individuals in class who try to dominate the conversation and showcase their vast knowledge. We explore the delicate balance of handling such situations without embarrassing anyone. It's a valuable lesson for both teachers and students alike. 📚

One of the highlights of this episode is when I share a personal story about challenging the status quo. We talk about a time when a seasoned mechanic who insisted on doing things the same old way was confronted. With a touch of humor, we explain a younger mechanic was a catalyst for change. It's a reminder that growth and progress often come from questioning the familiar and embracing new perspectives. 🔄

Lastly, we touch upon the importance of creating a learning environment in the shop. We discuss the benefits of fostering a culture of continuous learning and how it can positively impact both individual mechanics and the industry as a whole. It's an inspiring conversation that reminds us all of the power of knowledge and the value of investing in our own growth. 📖✨

So, grab your favorite beverage, whether it's a strong cup of coffee or a cold Canadian beer, and settle in for an engaging and enlightening discussion. I promise you won't be disappointed! And don't forget to like, comment, and share this episode to spread the word. Let's build a community of passionate automotive enthusiasts who are eager to learn and grow together. 🚀

As always, I want to express my gratitude to our amazing guests for sharing their expertise and perspectives. And a special shoutout to our partners, the Changing the Industry podcast for their support and collaboration. Together, we can make a difference and drive positive change in our beloved industry. 🤝

Remember, in this industry, you truly get what you pay for. So let's strive for excellence, keep searching for that elusive 10 millimeter, and I'll see you all next time for another exciting journey of change. Stay tuned! 🛠️🔧

JadedMechanicPodcast #AutomotiveRepair #SelfAwareness #ContinuousLearning #ChangingTheIndustry #StayCurious

The 4th Of July - Mike Allen, Bryan Kerwin and Jeff Talk Industry On Site At L&N Performance

Jeff Compton — Tue, 17 Oct 2023 06:00:00 -0400

Like the show? Show your support by using our sponsors.
Promotive can help you find your dream job. Touch HERE to see open jobs.

Need to update your shop systems and software? Try Tekmetric HERE

Launch your tool game to the next level with Launch Tech USA! HERE

🎙️ New Episode Alert! 🎉

Hey there, amazing listeners! 🌟

I'm thrilled to announce that a brand new episode of "Changing the Industry" is now live! 🎧✨ In this episode, we dive deep into the toils and triumphs of a career in automotive repair, with some incredible insights and reflections from our guest speakers.

Here are three key takeaways from this enlightening conversation:

1: Building a Supportive Community: Our guest emphasizes the importance of finding like-minded individuals who appreciate and advocate for the automotive repair industry. By surrounding ourselves with people who uplift and inspire us, we can fuel our passion and make a real difference. Let's go out there and have those conversations that connect us!

2: Taking Ownership of Our Happiness: It's easy to blame others for our unhappiness, but our guest reminds us that we have the power to change our circumstances. If we're not satisfied with our current situation, it's crucial to have an open and honest conversation with our employers. If necessary, let's be brave enough to put ourselves out there and explore new opportunities that align with our values and aspirations.

3: Quality Comes at a Price: Our guest shares an important mantra that resonates deeply in the industry - "In this industry, you get what you pay for." It's a reminder to prioritize quality workmanship and not settle for anything less. As professionals, let's continue to deliver excellence and uphold the standards that define our craft.

I want to express my heartfelt gratitude to our incredible guests for their valuable perspectives and expertise. Their insights have truly charged me up, and I hope they do the same for you!

Don't forget to show your support by commenting on and sharing this episode. Your engagement means the world to us! 🙌 And remember, you can set the podcast to automatically download every Tuesday morning, so you never miss an episode.

Join us on this journey of change by tuning in to the latest episode now. Let's continue to uplift, inspire, and transform the automotive repair industry!

Thank you all for being a part of this incredible community. Stay tuned for more exciting episodes coming your way.

The Jaded Mechanic Talks Auto Repair With Joshua Taylor

Jeff Compton — Tue, 10 Oct 2023 06:00:00 -0400

Launch your tool game to the next level with Launch Tech USA! HERE

🎙️ In this thought-provoking installment, we dive deep into the challenges faced by our industry and explore various perspectives to find logical and objective solutions. 💡

Here are three key takeaways from this insightful episode:

1:Perspectives Matter: As an industry, it's crucial that we listen to as many perspectives as possible. By incorporating diverse viewpoints, we can gain a deeper understanding of the issues at hand and work towards comprehensive solutions. Our guest speakers bring their expertise and unique insights, providing a well-rounded discussion..\

2: Seek First to Understand: One of the most valuable lessons shared in this episode is the importance of seeking to understand. By actively listening to one another, we can foster empathy and create an environment where meaningful conversations can take place. This approach not only enhances our problem-solving abilities but also strengthens relationships within our industry.

3: Podcasting as a Platform: Podcasting serves as a powerful platform for individuals to share their stories, experiences, and concerns. It allows us to be heard and provides an opportunity for positive change. By venting, discussing, and sharing ideas, we can inspire others and encourage improvements in our own workplaces.

I want to express my gratitude to our incredible guests who brought their perspectives and expertise to this episode. Their contributions have made this journey of reflection and insight even more enriching. 🙏

If you enjoyed this episode, I kindly request you to comment, share, and spread the word. Your support means the world to us! 🌍❤️ Additionally, don't forget to set your podcast to automatically download every Tuesday morning so that you never miss an episode!

I'd also like to extend my thanks to the Changing the Industry podcast for their partnership. Together, we can make a difference! 🤝

Remember, folks, in this industry, you get what you pay for. So let's continue to strive for excellence and drive positive change. 🚀

Tune in now and join us on this incredible journey of reflection, growth, and transformation. 🎧✨

#JadedMechanicPodcast #AutomotiveIndustry #PerspectivesMatter #SeekToUnderstand #PodcastingPower #PositiveChange

The Importance of Intuition in the Automotive Repair Process With Jake Barnes

Jeff Compton — Tue, 03 Oct 2023 06:00:00 -0400

Hey everyone! Jeff here, the host of the Jaded Mechanic podcast, and I am thrilled to share with you the latest episode of our thought-provoking podcast! 🚗💡

In this episode, I had the pleasure of chatting with Jake Barnes from Automotive Diagnostics and Programming. Jake is not only a mobile diagnostic tech but also a super cool guy! We had an amazing conversation, and I can't wait for you to hear it. 🎧

So, without further ado, let me give you a sneak peek into the three key takeaways from this incredible episode:

1: The Real Cost of Running a Business: Jake shed some light on the hidden costs that come with being a sole proprietor in the automotive repair industry. He emphasized that the money earned doesn't go straight into the technician or owner's pocket but rather into the business bank account, which then covers expenses like insurance, service information, gas, scan tools, and other necessary equipment. It's crucial to understand the financial aspect of running a business to make informed decisions and ensure long-term success. 💰

2: The Power of Networking: During our conversation, Jake and I discussed the importance of networking in the industry. He shared his experiences and how connecting with other professionals, like the ASOG group, has helped him grow both personally and professionally. Building relationships, sharing knowledge, and staying updated with industry trends can make a significant difference in one's career. So, don't underestimate the power of networking! 🤝

3:Embracing Change: Finally, Jake and I delved into the topic of change in the automotive repair industry. We explored the need to adapt to new technologies, stay updated with the latest advancements, and embrace continuous learning. In a rapidly evolving industry, it's essential to be open to change and embrace opportunities for growth. 🔄

I hope these takeaways pique your interest and inspire you to tune in to the full episode. Trust me, you don't want to miss out on the insightful conversation and valuable perspectives shared by Jake and me.

And hey, don't forget to comment, share, and set the podcast to automatically download every Tuesday morning. Your support means the world to us! 🙌

JadedMechanicPodcast #AutomotiveRepairIndustry #Networking #EmbracingChange #InsightsAndPerspectives

From Mobile Mechanic to Shop Ownership: A Journey With Andrew From Rouge Wrenching

Jeff Compton — Tue, 26 Sep 2023 06:00:00 -0400

Like the show? Show your support by using our sponsors.
Promotive can help you find your dream job. Touch HERE to see open jobs.

Need to update your shop systems and software? Try Tekmetric HERE

Launch your tool game to the next level with Launch Tech USA! HERE

🎙️ Exciting Announcement! 🎙️

I am thrilled to share with you the latest episode of our podcast, where we dive deep into the world of change and transformation. In this episode, we had some incredible guests who shared their perspectives and expertise, and I can't wait for you to hear their insights.

Here are three key takeaways from this thought-provoking episode:

1:Embrace Change: One of the recurring themes in this episode is the importance of embracing change. Our guests highlighted that change is not only inevitable but also necessary for growth and progress. They emphasized the need to challenge the status quo, to question outdated practices, and to be open to new ideas. As future leaders and managers, it is crucial for us to adopt a mindset that welcomes change and actively seeks opportunities for improvement.

2:Learn from Mistakes: Another valuable lesson shared by our guests is the power of learning from mistakes. They emphasized that it is essential to recognize and acknowledge what is not working and to use those experiences as valuable lessons. By understanding what not to do, we can avoid repeating the same mistakes and strive for better outcomes. Aspiring leaders, take note: let's break the cycle of old excuses and commit to continuous learning and improvement.

3:Observant Leadership: Our guests also discussed the importance of being an observant leader. They highlighted the significance of paying attention to what is happening around us, both within our organizations and in the industry as a whole. By staying informed and observant, we can identify areas for improvement, challenge conventional wisdom, and propose innovative solutions. Let's aspire to be the kind of leaders who are always aware of the changing landscape and who proactively seek ways to drive positive change.

I hope these three takeaways resonate with you as much as they did with me. Change can be intimidating, but it also presents incredible opportunities for growth and innovation. As we navigate the ever-evolving landscape of our industry, let's remember that we have the power to shape the future and make a difference.

If you enjoyed this episode and found value in these takeaways, I kindly request you to comment, share, and spread the word. Your support means the world to us and helps us reach more people who can benefit from these insightful conversations. And don't forget to set your podcast to automatically download every Tuesday morning, so you never miss an episode!

Thank you to our amazing guests, our partners in the ASOG group, and the Changing the Industry podcast. Together, we can create a community of change-makers who are committed to driving positive transformation.

Remember, in this industry, we get what we pay for. Let's strive for excellence and continue our journey of change. And hey, let's hope everyone finds their missing 10 millimeter wrench! See you all next time.

ChangeMakers #Leadership #PodcastEpisode #TransformingTheIndustry

Small Shop, Big Work: Life at a Mazda Dealer With Christopher Johnson

Jeff Compton — Tue, 19 Sep 2023 06:00:00 -0400

Launch your tool game to the next level with Launch Tech USA! HERE

🎙️ Exciting Announcement! New Episode Alert! 🎉

Hey there, amazing listeners! I hope you're all having a fantastic day. I wanted to take a moment to share with you the three incredible takeaways from our latest podcast episode that I just know you're going to love!

1: Perspective is Key: In this episode, we dive deep into the world of automotive repair and hear stories from individuals who have faced challenges and triumphs in their careers. From the struggles they've encountered to the innovative solutions they've implemented, their perspectives shed light on the industry and offer valuable insights for all of us.

2: Unity in the Industry: Our guests emphasize the importance of recognizing that we're all in this together. Despite the differing opinions and experiences, it's crucial to come together as a community to support one another and work towards positive change. This episode serves as a reminder that collaboration and understanding can lead to incredible advancements in any field.

3: Laughter and Learning: While this episode tackles serious topics, it also brings a lighthearted touch to the conversation. Our guests share anecdotes, jokes, and even a quote from a Canadian philosopher that will leave you smiling. It's a perfect blend of thought-provoking discussions and moments of levity that make for an engaging and enjoyable listening experience.

I can't wait for you all to tune in and join us on this journey of reflection and growth. Remember to comment, share, and spread the word about this episode. Your support means the world to us!

And don't forget to set your podcast to automatically download every Tuesday morning, so you never miss an episode filled with amazing perspectives and expertise from our incredible guests.

Thank you for being a part of our podcast community. Your continued support is truly appreciated. Stay tuned for more exciting episodes coming your way!

00:00:46 Career in automotive repair journey.
00:05:32 Transition from racing to mechanics.
00:13:34 Attention to detail in motorsports.
00:17:22 Importance of trade license.
00:25:29 Importance of integrity in work.
00:31:05 Adaptability is key for success.
00:32:49 Opportunities for advancement vary widely.
00:39:37 Specialization can be advantageous.
00:43:14 Asian cars require regular maintenance.
00:50:14 Understanding and accepting personal growth.
00:56:03 Harnessing differences as a strength.
01:01:32 Paul's videos improve technician skills.
01:05:29 Importance of continuous learning.
01:13:32 Flat rate techs need support.
01:18:02 Understanding different roles builds empathy.
01:25:38 Surveys can ruin the experience.
01:29:55 Mazda is a reliable product.
01:33:07 Transmission issues can be prevented.
01:38:54 Culture is more important.

The Unappreciated Tech: From Mechanic To Factory Worker - A Call To Action For The Automotive Industry

Jeff Compton — Tue, 12 Sep 2023 06:00:00 -0400

🎙️ Exciting News! 🎙️

Hey everyone! I am thrilled to announce the release of our latest episode of the Jaded Mechanic Podcast!

🚗💥 This episode is filled with thought-provoking insights and reflections on the toils and triumphs of a career in automotive repair. So grab yourself a strong coffee or a cold Canadian beer, and get ready for some great conversation! 🍻☕

Here are three key takeaways from this episode that I wanted to share with you:

1:The importance of treating techs appropriately: In the first section of the episode, we discuss a common issue in the industry - the high turnover rate of technicians. We question whether it would be easier and more cost-effective for companies to simply treat their techs appropriately from the start, rather than resorting to bribing them to recruit new talent. This raises important questions about the value of fair treatment and its impact on job satisfaction and retention.

2:Perspectives on leaving a long career: In the second section, I share my personal experience of leaving a 27-year career as a professional automotive mechanic. I have absolutely no regrets about this decision, and I delve into the reasons behind it. This discussion offers a unique perspective on the challenges and rewards of transitioning from a long-established career to something new.

3:The power of connection and understanding: The final section of the episode focuses on the importance of connecting with others who share similar experiences and perspectives. We explore how listening to different viewpoints, even those we may not agree with, can be enriching and enjoyable. This segment reminds us of the power of empathy and finding common ground, even with people we may never meet in person.

I hope these takeaways pique your interest and inspire you to listen to the full episode. 🎧 Remember, your support means the world to us, so please take a moment to comment on and share this episode. And don't forget to set the podcast to automatically download every Tuesday morning, so you never miss an episode! 📲

Once again, I want to express my gratitude to our incredible guests for their perspectives and expertise. And a special thank you to my partners, Changing the Industry podcast for their support.

In this industry, you truly get what you pay for. So let's continue on this journey of change together! 🚀

Thank you all for being a part of the Jada Mechanic community. I can't wait to hear your thoughts on this episode. Stay tuned for more exciting content coming your way!

#JadedMechanicPodcast #AutomotiveRepair #IndustryInsights #Perspectives #ConnectionAndUnderstanding

SuperMario And Jeff Talk Life And ASTE 2023!

Jeff Compton — Sat, 09 Sep 2023 18:26:29 -0400

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🎙️ Exciting News! 🎉

Hey there, automotive enthusiasts! I'm thrilled to announce the release of an ASTE BONUS (THERE'S STILL TIME TO REGISTER CLICK HERE: https://bit.ly/3r2upnw) episode of the Jaded Mechanic Podcast with the one and only Mario Rojas! 🚗💥

In this thought-provoking installment, I had the pleasure of chatting with an incredible guest who is truly a pioneer in our industry. We dove deep into their groundbreaking journey and the invaluable lessons they've learned along the way. 🌟

Here are three key takeaways from this enlightening conversation:

1: Perseverance and Repetition: Our guest emphasized the importance of sticking with it, even when faced with challenges. They shared their own experiences of getting their "ass kicked" and highlighted the power of repetition, writing things down, and making notes. So, if you're a newcomer to the industry, remember that your future is in your hands – keep pushing forward and never let anyone tell you otherwise! 💪

2:Inspiration and Role Models: We all need someone to look up to, right? Our guest believes in surrounding themselves with stellar examples of success. By showcasing individuals who have achieved great things in a relatively short time, they hope to inspire others to believe in their own potential. Remember, if they can do it, so can you! 🌠

3: Resources and Training: Our guest emphasized that the resources and training needed to excel in this industry are readily available. They stressed the importance of taking advantage of these tools and not underestimating your own abilities. As they put it, "The training is there, the resources are there." So, seize every opportunity to learn and grow! 📚

I hope these three takeaways resonate with you as much as they did with me. This episode is packed with valuable insights and inspiring anecdotes that will leave you feeling motivated and ready to tackle any challenge that comes your way! 💪

Don't forget to like, comment, and share this episode with your fellow automotive enthusiasts. And make sure to set your podcast to automatically download every Tuesday morning, so you never miss an exciting episode of the Jaded Mechanic Podcast! 🎧

Thank you for joining me on this incredible journey of reflection and insight. Stay tuned for more thought-provoking conversations and fascinating stories from the world of automotive repair. 🛠️

See you next time!

The Story Behind Cody's Auto Diagnostics and Programming

Jeff Compton — Tue, 05 Sep 2023 06:00:00 -0400

🎙️ New Podcast Episode Alert! 🎙️

Hey everyone! I'm thrilled to announce the release of our latest podcast episode, where we dive deep into the world of automotive repair. In this episode, we explore the toils and triumphs of a career in the industry, and discuss some key insights and reflections.

Here are three major takeaways from this episode that you won't want to miss:

1:The Importance of Training: Our guest, Cody Gotti of Cody's Auto Diagnostics and Programming, emphasizes the need for continuous learning in the automotive repair industry. He highlights the fact that only 10% of professionals attend training, and discusses the urgent need to break this trend. By investing in our own education, we can not only improve our skills but also elevate the industry as a whole.

2:Valuing Our Expertise: During the episode, there is a thought-provoking discussion about the value of our work and how it relates to compensation. The conversation touches on the dilemma of donating time to make ourselves better versus the need for fair pay. It's a powerful reminder that we should never undermine the worth of our expertise and always strive for fair compensation.

3:Open Communication and Collaboration: The episode emphasizes the importance of open communication among professionals in the industry. By sharing our experiences, perspectives, and choices, we can collectively work towards finding solutions to the challenges we face. While there may not be a one-size-fits-all answer to fixing the industry, the host and guest believe that ongoing dialogue and understanding can bring us closer to positive change.

I hope these takeaways pique your interest and inspire you to listen to the full episode.

You can find it on our podcast platform, and don't forget to set it to automatically download every Tuesday morning for a weekly dose of automotive repair insights.

As always, a big thank you to our incredible guest, Cody Gaddie, for sharing his expertise and perspectives. And thank you to our partners in the Changing the Industry Podcast for their continued support.

Remember, in this industry, you get what you pay for. Let's work together to make positive changes and ensure a brighter future for automotive repair professionals. And hey, if you enjoy the episode, please comment, share, and spread the word!

Stay tuned for more thought-provoking conversations in the coming weeks. Until then, keep wrenching and never stop learning!

#PodcastAlert #AutomotiveRepair #ChangingTheIndustry

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The Importance of Family: Balancing Work and Life in the Automotive Industry With John Firm

Jeff Compton — Tue, 29 Aug 2023 06:03:00 -0400

I am thrilled to share with you the latest episode of the Jaded Mechanic podcast. In this thought-provoking episode, we dive deep into the toils and triumphs of a career in automotive repair. As always, we have amazing guests who bring their unique perspectives and expertise to the table.

Here are three key takeaways from this episode that I believe will resonate with all of you:

1: The Power of Perspective: One of our guests beautifully highlighted how there is so much more that unites us than what sets us apart. We often label people based on their work history, but this guest challenged us to see beyond the resume and embrace the common ground we share. Let's break free from preconceived notions and approach each individual with an open mind.

2:Life Beyond the Shop: While our careers in automotive repair are undoubtedly important, it's crucial to remember that our lives extend beyond the shop. Our families, children, and significant others play a significant role in shaping who we are. This episode reminds us to find a balance between work and personal life, cherishing the moments that truly matter.

3:The Value of Continuous Learning: The highlight of the day for one of our guests wasn't the work at the shop but the training they received that evening. This emphasizes the importance of investing in our professional growth and seizing every opportunity to learn and network. Let's strive to be lifelong learners and embrace the gold nuggets of knowledge that come our way.

I want to express my gratitude to our incredible guests and partners with the Changing The Industry Podcast for making this episode possible.

If you haven't already, be sure to subscribe to the Jaded Mechanic podcast and set it to automatically download every Tuesday morning. Don't miss out on future episodes that will take you on a journey of change and reflection.

Remember, in this industry, you get what you pay for. And here's hoping everyone finds their missing 10 millimeter! Stay tuned for more exciting episodes coming your way.

#JadedMechanicPodcast #AutomotiveRepair #PerspectiveMatters #WorkLifeBalance #ContinuousLearning

Mechanic Woes: Unveiling the Hidden Costs and Frustrations of Being an Automotive Technician with Chris Enright of Enright Auto

Jeff Compton — Tue, 22 Aug 2023 06:00:00 -0400

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Welcome back to another episode of The Jaded Mechanic! In this episode, our host Jeff Compton welcomes guest Chris Enright, a senior mechanic with a wealth of experience in the automotive industry. Chris shares their insights on the hierarchy and payment structures within dealerships, highlighting the impact of certifications on pay rates and the allocation of tasks.

They delve into the frustrations of favoritism and politics within the dealership, as well as the limitations and insufficient compensation for attending training sessions and traveling. Chris also addresses the importance of experience, product familiarity, and effective diagnostic processes in the world of automotive repair.

They shed light on customer perceptions, the value of services, and the challenges of running an independent shop. So join us as we dive into the world of a jaded mechanic and gain a deeper understanding of the intricacies and complexities of the automotive industry. Get ready for an enlightening and thought-provoking conversation on The Jaded Mechanic!

****BONUS: Meet Chris Enright At ASTE This Year! Chris is a TikTok and Instagram Rockstar And Will Be Teaching A Class With Brian Walker On How To Use Social Media To Market Your Business Like No Other!

The Importance of Investing in Your Employees and Workplace Culture - A Candid Conversation With Jeff Barnes

Jeff Compton — Tue, 15 Aug 2023 06:00:00 -0400

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🎙️📣 Exciting News! 🎉 Another thought-provoking episode of the Jaded Mechanic Podcast is now live! 🚗💥

In this episode, I had the pleasure of chatting with my good friend Jeff Barnes, who is a seasoned technician with over 20 years of experience in the automotive repair industry. We dove deep into the challenges and triumphs of a career in this field, and I can't wait to share the three key takeaways from our conversation with you all. 🎧

1: Take Care of Your People: Jeff emphasized the importance of investing in your team and helping them grow both professionally and personally. It's not just about training them, but also fostering a positive culture and building strong relationships. By doing so, you not only retain great employees but also attract new talent. Remember, being a better employer makes you a better person too! 🤝💼

2: Your Health Matters: As Jeff rightly pointed out, if you're a technician, chances are your back will eventually start to hurt. It's a physically demanding job, and taking care of your body is crucial. Don't wait until it's too late to prioritize your health. Remember, once your body wears out, it may impact your ability to continue working in the industry. So, take proactive steps to maintain your well-being. 🏋️‍♂️💪

3:Continuous Improvement is Key: Our industry is constantly evolving, and staying ahead of the curve is essential. Jeff stressed the importance of learning and adapting to new technologies and techniques. Whether it's through courses, workshops, or networking with industry experts, never stop seeking knowledge. By embracing change and continuously improving your skills, you'll not only enhance your career prospects but also contribute to the overall growth of the industry. 📚🔧

I hope these takeaways resonate with you as much as they did with me. Don't forget to tune in to the full episode for more insightful discussions and anecdotes from Jeff's vast experience. 🎙️🔊

As always, I appreciate your support and would love to hear your thoughts on this episode. Please like, comment, and share to spread the word. And remember to set your podcast to automatically download our episodes every Tuesday morning. 📲🔄

Thank you to our amazing guest, Jeff Barnes, for sharing his expertise and perspectives.

And a special shoutout to our partners in the ASOG Group and the Changing the Industry Podcast for their continued support.

Wishing you all a fantastic day, and here's to finding that missing 10-millimeter wrench! 🛠️😄 We'll catch you in the next episode! Stay tuned and stay curious! 🎧✨

Having Tough Conversations for a Better Automotive Industry: A Discussion with Chris Craig

Jeff Compton — Tue, 08 Aug 2023 06:00:00 -0400

In this episode, Jeff emphasizes the significance of approaching workplace adversity and challenges with a positive mindset. It's suggested that instead of perceiving these obstacles as problems, individuals should view them as opportunities for growth and development. By making a simple shift in mindset, one can significantly alter their perception and handling of challenges.

We'd encourage listeners to see challenges as chances to learn and improve professionally. The key is thinking positively tends to lead to better outcomes and as human being? We should strive to bridge gaps and negotiate solutions when facing difficulties with management or coworkers. However, if attempts to resolve the issues are unsuccessful, they advise considering the bigger picture and exploring other opportunities.

We share personal experiences and examples and discuss how adversity can lead to unexpected opportunities and growth. By taking on challenges with a positive mindset, individuals can potentially inspire others, turn situations around, and even advance their careers.

Overall, this episode emphasizes the importance of adopting a positive mindset when facing adversity or challenges in the workplace. It suggests that by viewing these challenges as opportunities for growth and development, individuals can not only overcome obstacles but also thrive in their professional lives.

We also discuss the significance of not remaining in a job where one is unhappy or not being treated fairly. Numerous opportunities are available for right now, and it is worth exploring other options to find a workplace that values and respects you!

Chris mentions how he has navigated through various careers and has witnessed many individuals who stay in a job out of familiarity with the brand or fear of the unknown. However, he encourages listeners to take advantage of the current climate and not be afraid to try new things and explore different opportunities.

Navigating the Ups and Downs: Insights from a Jaded Mechanic - Collin Draker Speaks Out

Jeff Compton — Tue, 01 Aug 2023 06:00:00 -0400

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Welcome to another thought-provoking episode of our podcast! Today, we have a captivating interview with Collin Draker, a seasoned mechanic who is no stranger to the challenges and frustrations of the automotive industry. Joining us in the studio is our host, Jeff Compton, who dives deep into a candid conversation about the issues that mechanics face on a daily basis.

In this episode, Collin reflects on the crucial role of advisors in the automotive industry, shedding light on the detrimental effects of hiring individuals with great people skills but lacking technical knowledge. Drawing from personal experiences, Collin recounts instances where incorrect advice was given to customers, emphasizing the need for credibility and expertise in this field.

Throughout the conversation, our guest highlights the lack of openness and consideration for input from mechanics on the floor. Despite their valuable insights on how to improve the business, their knowledge often goes unnoticed and disregarded. Collin expresses concern about the rise of absentee owners who may lack understanding and make misguided decisions based solely on numbers.

Furthermore, our guest discusses the challenges faced by mechanics when it comes to fair compensation and the negative connotation of flat rate payment. They explore the intricate dynamics between dealerships and independent shops, revealing the struggles with upselling unnecessary repairs and the fear of losing customers when increasing door rates.

However, it's not all frustrations and grievances in this episode. Collin appreciates the thrill of fixing cars and discusses potential career transitions within the industry. They also share their insights on the value of certification training and the importance of continuous learning.
Join us as we delve into the captivating world of automotive mechanics, exploring the issues they face and uncovering possible solutions to change the industry for the better. Stay tuned for an eye-opening conversation that will leave you with a deeper understanding of the challenges and triumphs of these skilled individuals.

The Power of Collaboration and Learning in the Automotive Industry: A Discussion with Jesse Sammons

Jeff Compton — Tue, 25 Jul 2023 06:00:00 -0400

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In this episode of the Jaded Mechanic podcast, Jeff is joined by guest Jesse Sammons. They discuss the nerves and self-doubt that can come with being surrounded by impressive individuals in the automotive repair industry. Jeff shares his tactic of surrounding himself with smarter people and how it has benefited his career.

We discuss a positive work environment for their employees, drawing from their own negative experiences in previous workplaces, and fostering a growth-minded culture where individuals not only enjoy their work but also find fulfillment in their interactions with colleagues.

Additionally, we disucss establishing a space where individuals can enhance their skills and grow professionally and the importance of employees improving their abilities, as this will enable the business to offer higher compensation.

The main objective? Cultivate a better work environment and provide learning opportunities, ultimately fostering a positive and growth-oriented culture within our businesses.

During the episode, the Jesse reveals that one of their motivations for starting his own business was to enhance the customer experience. He observed numerous instances of poor customer service, lack of transparency, and neglect of minor details, resulting in negative experiences for customers. His aim is to address these issues by ensuring accurate information, professionalism, and transparency in his service.

Furthermore, Jesse acknowledges the challenges faced by the industry as a whole, such as rapid technological advancements and a shortage of skilled professionals. They recognize that other industry experts possess valuable knowledge and experience in navigating these challenges.

Jesse emphasizes the importance of communication and collaboration among professionals to overcome these obstacles and enhance the overall customer experience.

Overall, the episode highlights the speaker's commitment to improving the customer experience and addressing common industry problems. They believe that through transparency, professionalism, and mutual support, professionals in the industry can bring about positive change and provide superior services to customers.

In this episode, we underscore the significance of collaboration and learning from others as a means to improve and achieve success. They emphasize that other businesses in the industry are not competitors, but rather have their own customer base, clients, and unique approaches.

And by assisting one another and drawing from each other's experiences, individuals can learn and reach their full potential. Moreover, when everyone in the industry recognizes the value of collaboration and learning from others, the industry as a whole can undergo a positive transformation.

Tune in for an insightful conversation about personal growth and finding your place in the industry.

From GM Dealers to Duramax Specialists: A Journey in Automotive Expertise With Eric Merchant Of Merchant Automotive

Jeff Compton — Tue, 18 Jul 2023 06:00:00 -0400

In this weeks episode I'm joined by Eric Merchant of Merchant Automotive. We discuss how attending training events and networking opportunities provide a therapeutic outlet for individuals in the industry, allowing them to connect with others who understand their experiences, struggles, and mistakes. This sense of camaraderie and shared understanding is incredibly beneficial, helping individuals feel less alone and providing a support system. The speaker emphasizes that the therapeutic aspect of networking is priceless and cannot be quantified. Furthermore, attending these events can be life-changing, putting individuals on a different path in their careers. Overall, the episode highlights the importance of networking and connecting with others in the industry for personal and professional growth.

The episode also discusses the significant impact a skilled technician has on the efficiency of the work environment. When a skilled technician is absent from the shop, it can create backlogs and additional work for other technicians, underscoring the crucial role they play in maintaining a smooth and efficient workflow.

Moreover, we discuss the importance of efficiency in the automotive industry. Even small efficiencies, such as knowing how to use an impact with a socket to expedite a job, can make a significant difference in overall productivity. Skilled technicians excel at identifying and implementing these efficiencies, contributing to a more streamlined work environment.

This further highlights the value and impact of skilled technicians on the efficiency and success of the automotive business.

(01:26) - Slow days and catching up.
(06:10) - Allison transmission upgrades.
(07:58) - The company's progression.
(11:07) - Building transmissions in limited space.
(15:56) - Learning at ASTE and AAPEX.
(18:01) - SEMA and AAPEX explained.
(21:54) - Networking and marketing strategies.
(24:39) - Diesel truck reliability.
(28:07) - Delegation and perfectionism.
(33:06) - The dealer technician experience.
(35:29) - Too much politics.
(39:07) - Incentivizing people to improve.
(40:22) - Independent mindset and secrets.
(45:37) - Loyalty and customer experience.
(48:47) - Embracing the retainer model.
(51:02) - Charging what we're worth.
(54:00) - Rising costs and customer reluctance.
(00:17) - Charging a fair price.
(02:24) - Rewarding loyalty with discounts.
(04:43) - Code scans and customer communication.
(09:27) - The only industry that does that.
(11:59) - Ignoring the importance of warning lights.
(15:09) - Dispatched person for service calls.
(20:08) - Going to Vision every year.
(23:16) - The value of networking.
(26:22) - Unwavering convictions in business.
(31:23) - Young guy's commitment to ASTE.
(34:26) - Saving money for training.
(37:59) - Firing up the staff.

Balancing Company Success and Personal Goals as a Technician With Dutch Silverstein

Jeff Compton — Tue, 11 Jul 2023 06:00:00 -0400

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On this episode of The Jaded Mechanic podcast, host Jeff welcomes guest Dutch Silverstein, an industry influencer and Jeff's friend. They discuss Dutch's distaste for the metric system and the importance of understanding the value of labor in the automotive industry. Dutch shares a story about a president of an airline who justified paying first officers so little that they qualified for public assistance, highlighting the importance of fair compensation. They also discuss the challenges facing the industry, including the shortage of skilled labor and the need for more diversity and inclusion. Overall, it's an insightful conversation about the state and future of the automotive repair industry.

(02:17) - False advertising in marketing.
(04:24) - Discovering your gift.
(08:35) - Keeping a pilot's logbook.
(08:49) - Coaching and earning trust.
(10:06) - Transaction vs. Relationship-based models.
(12:20) - FAA Regulations and Chemotherapy.
(13:57) - Low hanging fruit in business.
(16:04) - Bankruptcy and loss of retirement.
(17:27) - Coaching companies and sales approach.
(19:55) - Aviation's Nomadic Style.
(21:57) - Coaching vs. Consulting.
(23:50) - Flight pay for pilots.
(25:58) - Deferred gratification and retirement.
(27:44) - Pilot salaries and working conditions.
(30:07) - Financial discipline and planning.
(34:12) - Automotive Repair Efficiency.
(34:19) - Tools and Productivity.
(35:56) - Raising prices and losing customers.
(37:43) - The cost of toolboxes.
(39:53) - Trust in Car Advocacy.
(41:09) - Rough language in blue-collar jobs.
(43:53) - Preventative maintenance vs lease compliance.
(45:53) - Employee satisfaction and motivation.
(47:07) - Recommending car maintenance.
(49:26) - Wanting to be taken care of.
(50:47) - Two Standards of Behavior.
(54:07) - Retirement and owed compensation.
(55:18) - Transparency in business practices.
(55:52) - Inventorying tools for insurance.
(58:19) - Sales techniques in business.
(01:00:30) - Embracing honesty and candor.

Trials and Tribulations: The Realities of a Career in Auto Repair With The Flat Rate Master

Jeff Compton — Tue, 04 Jul 2023 06:00:00 -0400

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In this episode, The Flat Rate Master and Jeff discuss the importance of investing in employee training for shop owners. They note that many shop owners fail to see the benefits of shutting down their shop and taking a loss of income to send their employees to training events.

An example of a shop owner who takes his entire crew to training events every year, and the host emphasizes that this is an investment in the business that will result in better technicians who do a better job is discussed.

Both Jeff and The Flat Rate Master agree that content creators have a role to play in showing the benefits of investing in training for employees. The Flat Rate Master notes that he has been accused of being negative about the industry lately, but he believes that it is important to highlight the importance of training.

Jeff agrees and notes that many mechanics have lost their jobs due to lack of training and that investing in training is a way to ensure employability in the future. Overall, the episode emphasizes the importance of investing in training for employees as a way to improve the quality of work and ensure long-term success for the business.

In this episode, Jeff shares his experience of unburdening his feelings through a podcast and how it helped him turn his life around. He mentions that initially, he was angry, mad, and jaded when he got laid off due to COVID. However, doing a podcast with The Changing The Industry team gave him a voice and made him feel better.

He believes that unburdening your feelings through a podcast is healthy and shouldn't be ridiculed. The Flat Rate Master also agrees with this and mentions that it's like therapy. They both encourage people to share their experiences and cautionary tales to unburden themselves, which would be the best thing for all parties, including the industry.

Overall, the episode highlights the importance of sharing experiences and unburdening oneself through a podcast, which can have a positive impact on mental health and career growth.

In this episode, the importance of mentoring was discussed, but it was also acknowledged that there is no exit strategy for mentors. It was noted that as people age, their brains and bodies slow down, and they may not be as valuable in the workforce as they once were. It was suggested that if a mentor is always giving, they may be essentially creating competition for themselves as the people they mentor become just as valuable as they are. The question of how to approach this was raised, and it was suggested that mentors may need to consider doing things differently to avoid this happening. Additionally, it was emphasized that it's important to have a plan for the end of one's career, as ageism is a problem in the workforce. The episode suggested that having a plan, such as continuing to make content like YouTube videos, can help ensure that one remains employable even as they age. Overall, the episode emphasizes the importance of mentoring while also acknowledging the need to consider how to avoid becoming replaceable.

From Hating It to Loving It: Mike Allen's Journey in the Auto Repair Industry

Jeff Compton — Tue, 27 Jun 2023 06:00:00 -0400

Mike Allen, a whiskey lover and multi-shop owner, appears on the podcast to share his stories and perspective. He grew up in his father's shop, which was also his grandfather's, and eventually started his own business with his father's help. Despite attempting to go down other paths, Mike returned to the auto industry and currently has three shop locations with hopes for a fourth.

The episode stresses the importance of technicians investing in themselves and their training, rather than just tools and storage. As physical labor becomes more challenging with age, technicians can still earn a living by using their brain and mental skills. They should focus on acquiring knowledge and skills related to emerging technology and using their brain instead of their back. The episode also highlights the shortage of competent technicians, and the definition of "qualified" depends on the expectations of the industry. Therefore, technicians should strive to develop their skills to take on more complex jobs and remain competitive in the industry as they age. The overall message is that technicians should prioritize developing their skills and knowledge for a sustainable career in the long run.

The episode also advises technicians who want to own their own business to invest in training and learn about the basics of business operations and human communication. The hosts recommend reading books such as "How to Win Friends and Influence People" by Dale Carnegie and "Profit First" by Mike Michalowicz. They also suggest finding a trainer that aligns with their values and not waiting until they can afford it. The hosts emphasize the importance of using one's brain instead of relying solely on physical labor, as the body will eventually fail. They also suggest finding peers to communicate with and learn from, such as through private communication channels like Slack. Overall, the hosts believe that owning a successful business requires putting the right people in place, providing them with the right equipment and training, and constantly generating leads.

The guest speaker in the episode emphasizes the importance of owners seeking out training to improve their business operations. However, he notes that not all trainers are the same, and owners should find one that aligns with their business goals and values. The speaker suggests that owners should understand how they want to do business and seek out a trainer that aligns with those values. He also emphasizes the importance of learning from the mistakes of others to avoid making those mistakes themselves. The speaker suggests that owners should invest in themselves and their training, rather than just tools and storage. By investing in their knowledge and skills, owners can make better decisions for their business and ensure its success.

The Future of the Automotive Industry and Burnout Prevention With Tanner Brandt

Jeff Compton — Tue, 20 Jun 2023 06:00:00 -0400

Like the show? Show your support by using our sponsors.
Promotive can help you find your dream job. Touch HERE to see open jobs.

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In this episode of the Jaded Mechanic podcast, host Jeff is joined by his friend Tanner Brandt to discuss the challenges of being a mobile diagnostic and programming technician in the automotive repair industry. They talk about the difficulties of diagnosing input problems and the lack of continued certification for doctors and nurses, as well as the lack of stringent requirements for training instructors in ATMC-accredited schools. They also share their perspectives on the industry and invite listeners to join the conversation.

In this episode, the Jeff Compton and Tanner Brandt delve into the crucial topic of prioritizing mental health in the automotive industry. They shed light on the high levels of stress and burnout that are prevalent in the industry, particularly among those in diagnostic roles. The guests argue that it is imperative to teach young people how to manage stress and prevent burnout, especially with the increasing demands of technology and automation in the industry. They suggest that changes need to be made to the way shops are run, vacation time is taken, and the overall atmosphere in the workplace to support mental health. They also emphasize the need to pay attention to the mental health of experienced mechanics who may have been working in the industry for many years and may be experiencing burnout as a result. Overall, the guests stress the importance of creating a supportive and sustainable work environment in the automotive industry that prioritizes mental health and well-being.

Jeff and Tanner discuss how small changes in the workplace can help alleviate stress and improve productivity. For instance, one technician was stressed out by waiters coming in the morning, which affected his work. Another technician noticed this and decided to come in 20 minutes later to help alleviate the stress. This small change helped the technician and improved productivity. The speakers also highlight the importance of taking breaks and finding stress relief activities. They talk about how fishing helped one of them improve their mental health. The speakers also discuss how teaching young people in the industry how to manage stress and find stress relief activities is important, especially with new technology coming that could increase burnout. The speakers also discuss how workload and stress can lead to high turnover rates in shops and how small changes, such as adjusting schedules or spreading out tasks, can help alleviate stress and improve productivity. Overall, the episode emphasizes the importance of recognizing and addressing stress in the workplace and making small changes to improve productivity and well-being.

The episode also touches on the mental toll that certain types of work, specifically complex automobile repairs, can have on individuals. Tanner mentions that working six days a week, 10 hours a day may work for a short amount of time, but after 20 years, the person's mental health will likely be terrible. The speaker also talks about how certain cars can keep you up at night and drive you crazy, and how this type of work takes a different toll on a person than just stressing about making hours. The guest suggests that the industry needs to start teaching young people how to unplug and manage stress, or else burnout will become even worse. The mental toll of this type of work is also discussed in the context of differences in working conditions between different regions, such as the difficulty of repairing cars in areas with harsh weather conditions. Overall, the episode highlights the importance of taking the mental toll of certain types of work into account and making changes to address and prevent mental exhaustion.

[00:01:36] Diagnostic challenges in automotive repair.
[00:04:46] Mobile auto repair business.
[00:07:43] Tough work in the north.
[00:11:13] Undercoating and mental health.
[00:17:08] Dealership culture and experience.
[00:18:17] Poor mentorship and toxic culture.
[00:21:38] Flat rate technician competition.
[00:25:22] Dealership work and low hours.
[00:29:08] Management groups in auto shops.
[00:33:05] Dealership vs. Independent Shops.
[00:35:34] Car troubleshooting struggles.
[00:39:28] Late Waiters and Texts.
[00:42:12] Surviving politics in the auto industry.
[00:45:35] Work-life balance in auto repair.
[00:49:19] Coping with job-related stress.
[00:53:38] Red Seal certification.
[00:57:01] Red Seal certification for technicians.
[01:01:32] Automotive recertification and obstacles.
[01:04:40] Learning from Mediocre Classes.
[01:09:05] Aging out of the industry.
[01:12:42] Lack of Code Book in Industry.
[01:16:34] Automotive training and education.
[01:19:48] Youth apprenticeship programs.
[01:24:11] Standardization in the industry.
[01:27:26] Specialization in Automotive Repair.
[01:30:38] Automotive Specialization.
[01:34:08] Nightmare Used Cars.
[01:37:33] Diagnostics and customer advocacy.
[01:43:09] Shops nearing retirement and acquisition.
[01:44:35] Shop matchmaking.
[01:49:03] Driving through the mountains.

Surviving the Dog Eat Dog World of Auto Repair With Brandon Dills

Jeff Compton — Tue, 13 Jun 2023 06:00:00 -0400

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In this episode of the Jaded Mechanic podcast, host Jeff is joined by his friend Brandon Dills from Jarhead Diagnostics. They discuss the busy year that Jarhead Diagnostics has had, including moving into a larger facility. Jeff shares his experience of seeing car engines with low mileage that have already been damaged. The episode offers insights into the automotive repair industry and the challenges that come with it.

Jeff and Brandon delve into the importance of mobile technicians in the automotive industry. They highlight that even the most skilled technicians may encounter a problematic car that requires a fresh perspective. This is where mobile technicians come in, providing invaluable solutions to complex issues.

Brandon also noted that customers expect quick and efficient repairs, and mobile technicians can help shops meet these expectations. However, some shops may be hesitant to work with mobile technicians, fearing a loss of business. Despite this, both agree that mobile technicians are essential to the industry, providing a valuable service to both customers and shops.

The episode also touches on the shortage of technicians in the industry and the challenges faced by both technicians and shop owners. The guest speaker emphasizes the importance of valuing technicians and treating them as valuable assets, rather than replaceable workers. He suggests that shop owners should pay technicians well and not require them to donate hours or purchase tools that the shop uses. While it is not the shop owner's responsibility to provide retirement benefits, they should cover the cost of specialized tools and diagnostic equipment. By valuing technicians and treating them well, they will be more invested in their work and more likely to stay with the shop long-term.

The episode also highlights that traditional retirement benefits, such as a pension and a watch, are not typically provided in the automotive industry.

Therefore, technicians need to take responsibility for their own retirement plans. This includes investing in their own future, taking care of their team, and advancing their career. Shops that require technicians to purchase their own tools or do rework are not helping the situation. Shop owners should pay technicians well, so they are not struggling to buy tools that the shop uses. Technicians should also plan for lean times and when they are no longer able to work in the industry. This could involve having a side hustle or a backup plan, such as a YouTube channel or tooling training. Overall, technicians need to take control of their own retirement plans, as traditional retirement benefits are not typically provided in the automotive industry.

[00:00:00] Seized engines.
[00:03:50] Love for fixing vehicles.
[00:07:43] Harrier: A top CAS aircraft.
[00:11:35] Military deployments and family sacrifices.
[00:15:25] Transitioning from aviation to automotive.
[00:19:13] Bad rep of Canadian Tire.
[00:22:42] Leaving dealership life.
[00:27:50] Engine Recall at Kia.
[00:29:39] Engine Recall Headaches.
[00:33:23] CVT rebuilds and pricing.
[00:36:46] Efficiency in car repairs.
[00:40:23] Auto repair and income struggles.
[00:45:05] Service advisors' commissions
[00:47:01] Finding the right auto shop.
[00:50:39] 3D printing for tooling.
[00:54:01] Standing up for your worth.
[00:57:55] Small business growth.
[01:02:44] Mobile technicians vs repair shops.
[01:06:39] Intermittent Electrical Issues.
[01:11:37] Hourly vs flat rate.
[01:12:48] Hourly vs Incentivized Pay.
[01:16:39] Slow days affecting productivity.
[01:21:15] Utilizing slack time for training.
[01:25:06] Two weeks notice.
[01:29:22] Leaving a hole.
[01:31:23] Valuing technicians in business.
[01:37:22] Absentee owners and older techs.
[01:40:06] Having a fallback plan.
[01:43:24] Job security in the industry.
[01:49:28] Soft skills in customer relations.
[01:51:14] Career transitions for aging employees.
[01:55:13] Selling Tools for Retirement.
[01:59:20] Succession planning for business.

The Evolution of Automotive Education: From YouTube to the Classroom With Oscar Gomez

Jeff Compton — Tue, 06 Jun 2023 06:00:00 -0400

In this episode of the Jaded Mechanic podcast, host Jeff is joined by his friend Oscar Gomez to discuss the automotive industry. Oscar shares his mission to better the industry one technician at a time, while also discussing new EV tools and ADAS equipment.

Oscar emphasizes the importance of experienced technicians taking apprentices under their wings and showing them the right way of doing things. He believes that this will help change the industry one tech at a time and encourage more people to join the industry. Oscar also encourages technicians to be good mentors to these apprentices and help them set goals to move up to the next level. He believes that by doing so, we can turn around the trend of people leaving the industry and nobody coming in.

Additionally, Oscar suggests that shops should provide consistent training to their technicians as part of the shop's culture, rather than just leaving it up to the individual technician to improve their skills on their own time. By encouraging and teaching others to improve their skills in the industry, we can create a more knowledgeable and skilled workforce.

[00:01:54] Bettering the automotive industry.
[00:04:38] Starting a training school.
[00:08:13] Transitioning from dislike to interest.
[00:11:49] Pushing someone to reach potential.
[00:17:35] Old technology in the industry.
[00:20:27] EV technology and the future.
[00:23:02] Tesla's limited driving range.
[00:26:01] Inspiring and guiding students.
[00:29:41] ASE Certification Importance.
[00:34:18] Importance of Automotive Certification.
[00:37:19] Specializing in a technical skill.
[00:41:05] Value and compensation in work.
[00:44:21] Old School Car Diagnostics.
[00:48:11] Automotive fundamentals.
[00:52:31] Destination events in industry.
[00:57:14] Young technician's intelligence praised.
[00:59:13] Mechanic's transition to education.
[01:03:24] Apprenticeships and mentorship.
[01:06:18] Specializing in Auto Shops.
[01:10:31] Mentoring and retaining young technicians.
[01:13:25] Diagnostic Training Videos.
[01:18:40] Expanding into Spanish-speaking market.
[01:21:19] Traveling to Canada in Winter.

The Jaded Mechanic Talks With Matt Fanslow Of "Diagnosing The Aftermarket" Podcast

Jeff Compton — Tue, 30 May 2023 06:00:00 -0400

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In this episode of the Jaded Mechanic podcast, host Jeff reflects on his 20-year career in automotive repair and shares his perspectives on the industry. He is joined by his friend Matt Fonslow, and they discuss the challenges of working in the industry, including physical strain and long hours. They also discuss the idea of people who work solely for the money and don't have a true passion for fixing cars. The conversation concludes with a brief mention of an apprentice and the importance of speed in the industry regardless of age.

00:00:36 Career in automotive repair.
00:10:38 Learn from experience and practice.
00:12:09 Fixing broken things pays off.
00:17:02 Focus on electrical repairs.
00:25:00 Trust your gut instinct.
00:26:30 Invest in customer experience.
00:34:58 Dealership techs are undervalued.
00:41:19 Dedication leads to success.
00:43:08 Learn from mistakes and improve.
00:50:41 Gain knowledge to succeed.
00:57:40 Harvey Chan: Automotive Expertise
01:03:44 Teach a man to fish.
01:04:42 Refine the process to succeed.
01:10:48 Do the right thing.
01:19:00 Stop pushing experienced technicians out.
01:23:06 Train to succeed, not replace.
01:30:44 Validate others' contributions.
01:34:36 Reward employees for hard work.
01:37:37 Compete to offer better benefits.

Fishing, Coaching Baseball, and Auto Repair: A Conversation with Justin Porter

Jeff Compton — Tue, 23 May 2023 09:00:00 -0400

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On this episode of the Jaded Mechanic podcast, Jeff talks with Justin Porter about his life and experiences in Indiana. They discuss junior high baseball, fishing, and growing up in the area. Jeff shares his insights and perspectives on the automotive repair industry. They also touch upon the importance of offering opportunities to up-and-coming professionals. Tune in for some great conversation and reflection.

00:05:52 Stay passionate and persistent.
00:07:38 Business first, technician second.
00:14:08 Learn to spot patterns.
00:16:21 Investigate before rubber stamping.
00:25:44 Trust your instincts.
00:26:02 Networking is essential.
00:34:04 Gain experience through challenge.
00:40:46 Work smarter, not harder.
00:41:51 Four days a week is ideal.
00:50:03 Dysfunctional family atmosphere.
00:55:43 Family businesses declining.
01:02:26 Live and learn from experience.
01:03:16 Learn from experienced mentors.
01:10:34 Improve shop industry access.
01:15:56 Learn from YouTube heroes.
01:21:16 People make the industry.

Challenges with Fleet Maintenance: A Mechanic's Perspective

Jeff Compton — Tue, 16 May 2023 09:00:00 -0400

In this episode of the Jaded Mechanic podcast, Jeff talks about his experiences working with a colleague who installed harnesses in cars in a way that deviated from the OE standards.

He also discusses his fleet of buses, ranging from motor coaches to Transit 3500s, and how he had to replace a catalytic converter on one of the latter due to misfires. Despite the fact that the vehicle was only eight years old, he found it badly rusted.

Commission-based Advisors and Proper Repairs

Jeff Compton — Tue, 09 May 2023 09:00:00 -0400

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In this episode of The Jaded Mechanic podcast, host Jeff talks about the importance of finding trustworthy advisors in the automotive repair industry.

He and his guest, Brian, discuss the potential conflict of interest when advisors prioritize their commissions over the proper repair of a vehicle.

Brian also shares a story about how one of his fellow employees dropped the ball due to being overtasked. Overall, Jeff and Brian offer valuable insights into the world of automotive repair and the importance of ethical business practices.

Automotive Training Events: Are They Worthwhile?

Jeff Compton — Tue, 02 May 2023 12:48:42 -0400

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Promotive can help you find your dream job. Touch HERE to see open jobs.

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In this episode of The Jaded Mechanic Podcast, Jeff and his guests discuss the importance of training in the automotive repair industry.

They share their personal experiences attending training events and debate the value of the cost and time investment.

The guests also discussed their pre-TST training, which focused on electrical fundamentals, and the benefits of bringing younger technicians to these events.

Tune in for a thought-provoking conversation about the role of training in the automotive industry.