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    <description>Welcome to the Honor Roll, part of ServiceNow University. The Honor Roll brings you the stories of ServiceNow learners who have transitioned and advanced their careers with ServiceNow University. Listen and be inspired to take the next step in your ServiceNow career. </description>
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    <pubDate>Thu, 15 Jan 2026 08:00:12 -0800</pubDate>
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    <itunes:summary>Welcome to the Honor Roll, part of ServiceNow University. The Honor Roll brings you the stories of ServiceNow learners who have transitioned and advanced their careers with ServiceNow University. Listen and be inspired to take the next step in your ServiceNow career. </itunes:summary>
    <itunes:subtitle>Welcome to the Honor Roll, part of ServiceNow University.</itunes:subtitle>
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    <itunes:complete>No</itunes:complete>
    <itunes:explicit>No</itunes:explicit>
    <item>
      <title>Episode 5 - Tosin Dada</title>
      <itunes:episode>5</itunes:episode>
      <podcast:episode>5</podcast:episode>
      <itunes:title>Episode 5 - Tosin Dada</itunes:title>
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      <description>
        <![CDATA[<p>For our first episode of 2026, The Honor Roll is thrilled to have the opportunity to highlight Tosin Dada, the very first ServiceNow Community MVP local to Nigeria! Hear from Tosin about her personal and professional challenges, what motivates her to continuously inspire others, and how she combats self-doubt through her passion to build a thriving African community within the ServiceNow Ecosystem. Get ready to be inspired by Tosin's excellent leadership and guidance on our latest episode!</p><p> </p><ul><li>Tosin's LinkedIn: <a href="https://www.linkedin.com/in/tosindada/">https://www.linkedin.com/in/tosindada/</a></li><li>ServiceNow Nigeria Developer Community: <a href="https://www.linkedin.com/showcase/servicenow-nigeria-developer-community/">https://www.linkedin.com/showcase/servicenow-nigeria-developer-community/</a></li><li>ServiceNow Africa User Group: <a href="https://www.linkedin.com/company/servicenow-africa-user-group/">https://www.linkedin.com/company/servicenow-africa-user-group/</a></li><li>Nigeria ServiceNow Developer Meetup: <a href="https://www.meetup.com/nigeria-service-now-meetup/">https://www.meetup.com/nigeria-service-now-meetup/</a></li></ul>]]>
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      <content:encoded>
        <![CDATA[<p>For our first episode of 2026, The Honor Roll is thrilled to have the opportunity to highlight Tosin Dada, the very first ServiceNow Community MVP local to Nigeria! Hear from Tosin about her personal and professional challenges, what motivates her to continuously inspire others, and how she combats self-doubt through her passion to build a thriving African community within the ServiceNow Ecosystem. Get ready to be inspired by Tosin's excellent leadership and guidance on our latest episode!</p><p> </p><ul><li>Tosin's LinkedIn: <a href="https://www.linkedin.com/in/tosindada/">https://www.linkedin.com/in/tosindada/</a></li><li>ServiceNow Nigeria Developer Community: <a href="https://www.linkedin.com/showcase/servicenow-nigeria-developer-community/">https://www.linkedin.com/showcase/servicenow-nigeria-developer-community/</a></li><li>ServiceNow Africa User Group: <a href="https://www.linkedin.com/company/servicenow-africa-user-group/">https://www.linkedin.com/company/servicenow-africa-user-group/</a></li><li>Nigeria ServiceNow Developer Meetup: <a href="https://www.meetup.com/nigeria-service-now-meetup/">https://www.meetup.com/nigeria-service-now-meetup/</a></li></ul>]]>
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      <pubDate>Thu, 15 Jan 2026 08:00:00 -0800</pubDate>
      <author>ServiceNow University</author>
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      <itunes:author>ServiceNow University</itunes:author>
      <itunes:duration>1062</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>For our first episode of 2026, The Honor Roll is thrilled to have the opportunity to highlight Tosin Dada, the very first ServiceNow Community MVP local to Nigeria! Hear from Tosin about her personal and professional challenges, what motivates her to continuously inspire others, and how she combats self-doubt through her passion to build a thriving African community within the ServiceNow Ecosystem. Get ready to be inspired by Tosin's excellent leadership and guidance on our latest episode!</p><p> </p><ul><li>Tosin's LinkedIn: <a href="https://www.linkedin.com/in/tosindada/">https://www.linkedin.com/in/tosindada/</a></li><li>ServiceNow Nigeria Developer Community: <a href="https://www.linkedin.com/showcase/servicenow-nigeria-developer-community/">https://www.linkedin.com/showcase/servicenow-nigeria-developer-community/</a></li><li>ServiceNow Africa User Group: <a href="https://www.linkedin.com/company/servicenow-africa-user-group/">https://www.linkedin.com/company/servicenow-africa-user-group/</a></li><li>Nigeria ServiceNow Developer Meetup: <a href="https://www.meetup.com/nigeria-service-now-meetup/">https://www.meetup.com/nigeria-service-now-meetup/</a></li></ul>]]>
      </itunes:summary>
      <itunes:keywords></itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
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    <item>
      <title>Episode 4 - Kalisha Moore</title>
      <itunes:episode>4</itunes:episode>
      <podcast:episode>4</podcast:episode>
      <itunes:title>Episode 4 - Kalisha Moore</itunes:title>
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        <![CDATA[<p>In this episode, we dive into Kalisha Moore's journey of carving her own path in the ServiceNow ecosystem. She shares how she is building a fulfilling, purpose-driven career by taking bold and brave initiatives. Her story highlights the power of curiosity, resilience, and self-belief. Tune in to discover what it really takes to pave your own way and how ServiceNow can be the platform that transforms not just your career, but your confidence and future.</p><p>Kalisha's LinkedIn: <a href="https://url.us.m.mimecastprotect.com/s/Gm7tCQW8kLFBVY94QfxfyuGRWNL?domain=linkedin.com/">https://www.linkedin.com/in/kalishamoore/</a><br>Community Articles: <br><a href="https://url.us.m.mimecastprotect.com/s/XsItCR6VlBfnYxQP6TNhYu1T3pX?domain=servicenow.com">Import On-Demand: Automate File Imports using ServiceNow</a></p><p><a href="https://url.us.m.mimecastprotect.com/s/yEHcCVOVvZs0BYXjJhyiKuEirAC?domain=servicenow.com">Start Strong: Foundational Steps Toward a Successful ServiceNow Career</a></p><p><a href="https://url.us.m.mimecastprotect.com/s/qabOCW69PBfz3VxwEunsruoqQl1?domain=servicenow.com">Showcasing Your Skills: Building a Strong ServiceNow Resume</a></p><p><a href="https://url.us.m.mimecastprotect.com/s/nHnBCXD9QViBAWG7Qfmt0uWeS9z?domain=servicenow.com">Speak with Strength: Succeeding in Your ServiceNow Interview</a><br>ServiceNow Professional Development Group Discord: <a href="https://url.us.m.mimecastprotect.com/s/VgPKCYE97XIkYwgo7TZuouxbsed?domain=discord.gg">https://discord.gg/W6AkJBAJ</a></p>]]>
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      <content:encoded>
        <![CDATA[<p>In this episode, we dive into Kalisha Moore's journey of carving her own path in the ServiceNow ecosystem. She shares how she is building a fulfilling, purpose-driven career by taking bold and brave initiatives. Her story highlights the power of curiosity, resilience, and self-belief. Tune in to discover what it really takes to pave your own way and how ServiceNow can be the platform that transforms not just your career, but your confidence and future.</p><p>Kalisha's LinkedIn: <a href="https://url.us.m.mimecastprotect.com/s/Gm7tCQW8kLFBVY94QfxfyuGRWNL?domain=linkedin.com/">https://www.linkedin.com/in/kalishamoore/</a><br>Community Articles: <br><a href="https://url.us.m.mimecastprotect.com/s/XsItCR6VlBfnYxQP6TNhYu1T3pX?domain=servicenow.com">Import On-Demand: Automate File Imports using ServiceNow</a></p><p><a href="https://url.us.m.mimecastprotect.com/s/yEHcCVOVvZs0BYXjJhyiKuEirAC?domain=servicenow.com">Start Strong: Foundational Steps Toward a Successful ServiceNow Career</a></p><p><a href="https://url.us.m.mimecastprotect.com/s/qabOCW69PBfz3VxwEunsruoqQl1?domain=servicenow.com">Showcasing Your Skills: Building a Strong ServiceNow Resume</a></p><p><a href="https://url.us.m.mimecastprotect.com/s/nHnBCXD9QViBAWG7Qfmt0uWeS9z?domain=servicenow.com">Speak with Strength: Succeeding in Your ServiceNow Interview</a><br>ServiceNow Professional Development Group Discord: <a href="https://url.us.m.mimecastprotect.com/s/VgPKCYE97XIkYwgo7TZuouxbsed?domain=discord.gg">https://discord.gg/W6AkJBAJ</a></p>]]>
      </content:encoded>
      <pubDate>Mon, 17 Nov 2025 08:00:00 -0800</pubDate>
      <author>ServiceNow University</author>
      <enclosure url="https://media.transistor.fm/6288a4c9/ef3b0e27.mp3" length="15918882" type="audio/mpeg"/>
      <itunes:author>ServiceNow University</itunes:author>
      <itunes:duration>992</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>In this episode, we dive into Kalisha Moore's journey of carving her own path in the ServiceNow ecosystem. She shares how she is building a fulfilling, purpose-driven career by taking bold and brave initiatives. Her story highlights the power of curiosity, resilience, and self-belief. Tune in to discover what it really takes to pave your own way and how ServiceNow can be the platform that transforms not just your career, but your confidence and future.</p><p>Kalisha's LinkedIn: <a href="https://url.us.m.mimecastprotect.com/s/Gm7tCQW8kLFBVY94QfxfyuGRWNL?domain=linkedin.com/">https://www.linkedin.com/in/kalishamoore/</a><br>Community Articles: <br><a href="https://url.us.m.mimecastprotect.com/s/XsItCR6VlBfnYxQP6TNhYu1T3pX?domain=servicenow.com">Import On-Demand: Automate File Imports using ServiceNow</a></p><p><a href="https://url.us.m.mimecastprotect.com/s/yEHcCVOVvZs0BYXjJhyiKuEirAC?domain=servicenow.com">Start Strong: Foundational Steps Toward a Successful ServiceNow Career</a></p><p><a href="https://url.us.m.mimecastprotect.com/s/qabOCW69PBfz3VxwEunsruoqQl1?domain=servicenow.com">Showcasing Your Skills: Building a Strong ServiceNow Resume</a></p><p><a href="https://url.us.m.mimecastprotect.com/s/nHnBCXD9QViBAWG7Qfmt0uWeS9z?domain=servicenow.com">Speak with Strength: Succeeding in Your ServiceNow Interview</a><br>ServiceNow Professional Development Group Discord: <a href="https://url.us.m.mimecastprotect.com/s/VgPKCYE97XIkYwgo7TZuouxbsed?domain=discord.gg">https://discord.gg/W6AkJBAJ</a></p>]]>
      </itunes:summary>
      <itunes:keywords></itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
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    <item>
      <title>Episode 3 - Nesrin Sevi</title>
      <itunes:episode>3</itunes:episode>
      <podcast:episode>3</podcast:episode>
      <itunes:title>Episode 3 - Nesrin Sevi</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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      <link>https://share.transistor.fm/s/d3f4631b</link>
      <description>
        <![CDATA[<p>On our latest episode, RiseUp with ServiceNow graduate and employee, Nesrin Sevi, talks to us about what the RiseUp program is and how going through the program changed her life and career. From navigating a new country and language, to finding her personal career path within our ecosystem, hear about Nesrin's inspiring journey, advice on how to be the hero of your own story and being proud of who you are, and gain insights into how ServiceNow is working to help our communities RiseUp and change their lives by dismantling barriers to careers in tech.</p><p>Nesrin's LinkedIn: <a href="https://www.linkedin.com/in/nesrin-sevi-ns/">https://www.linkedin.com/in/nesrin-sevi-ns/</a></p><p>Learn more about RiseUp: <a href="https://www.servicenow.com/university/skilling-programs.html">https://www.servicenow.com/university/skilling-programs.html</a><br>RiseUp with ServiceNow Program application link: <a href="https://learning.servicenow.com/apply">https://learning.servicenow.com/apply</a><br>RiseUp with ServiceNow AMS Veterans Program application link: <a href="https://learning.servicenow.com/skillbridge">https://learning.servicenow.com/skillbridge</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>On our latest episode, RiseUp with ServiceNow graduate and employee, Nesrin Sevi, talks to us about what the RiseUp program is and how going through the program changed her life and career. From navigating a new country and language, to finding her personal career path within our ecosystem, hear about Nesrin's inspiring journey, advice on how to be the hero of your own story and being proud of who you are, and gain insights into how ServiceNow is working to help our communities RiseUp and change their lives by dismantling barriers to careers in tech.</p><p>Nesrin's LinkedIn: <a href="https://www.linkedin.com/in/nesrin-sevi-ns/">https://www.linkedin.com/in/nesrin-sevi-ns/</a></p><p>Learn more about RiseUp: <a href="https://www.servicenow.com/university/skilling-programs.html">https://www.servicenow.com/university/skilling-programs.html</a><br>RiseUp with ServiceNow Program application link: <a href="https://learning.servicenow.com/apply">https://learning.servicenow.com/apply</a><br>RiseUp with ServiceNow AMS Veterans Program application link: <a href="https://learning.servicenow.com/skillbridge">https://learning.servicenow.com/skillbridge</a></p>]]>
      </content:encoded>
      <pubDate>Mon, 15 Sep 2025 08:00:00 -0700</pubDate>
      <author>ServiceNow University</author>
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      <itunes:author>ServiceNow University</itunes:author>
      <itunes:duration>1921</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>On our latest episode, RiseUp with ServiceNow graduate and employee, Nesrin Sevi, talks to us about what the RiseUp program is and how going through the program changed her life and career. From navigating a new country and language, to finding her personal career path within our ecosystem, hear about Nesrin's inspiring journey, advice on how to be the hero of your own story and being proud of who you are, and gain insights into how ServiceNow is working to help our communities RiseUp and change their lives by dismantling barriers to careers in tech.</p><p>Nesrin's LinkedIn: <a href="https://www.linkedin.com/in/nesrin-sevi-ns/">https://www.linkedin.com/in/nesrin-sevi-ns/</a></p><p>Learn more about RiseUp: <a href="https://www.servicenow.com/university/skilling-programs.html">https://www.servicenow.com/university/skilling-programs.html</a><br>RiseUp with ServiceNow Program application link: <a href="https://learning.servicenow.com/apply">https://learning.servicenow.com/apply</a><br>RiseUp with ServiceNow AMS Veterans Program application link: <a href="https://learning.servicenow.com/skillbridge">https://learning.servicenow.com/skillbridge</a></p>]]>
      </itunes:summary>
      <itunes:keywords></itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
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    <item>
      <title>Episode 2 - Jeff Egel</title>
      <itunes:episode>2</itunes:episode>
      <podcast:episode>2</podcast:episode>
      <itunes:title>Episode 2 - Jeff Egel</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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      <description>
        <![CDATA[<p>On this episode, hear from Jeff Egel on how to start your ServiceNow journey and how to progress into a leadership role by breaking silos and pitching out of the box ideas. Jeff inspires us all to share our ideas and shares his journey, including what he's learned along the way. Tune in to hear how Jeff started his career from the Kingston release and continues to evolve on the platform today. </p><p>Jeff's LinkedIn: www.linkedin.com/in/jeff_egel</p><p>You can also find Jeff at North Carolina ServiceNow User Group (SNUG) and Field Service Management (FSM) Product Advisory Council (PAC) groups.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>On this episode, hear from Jeff Egel on how to start your ServiceNow journey and how to progress into a leadership role by breaking silos and pitching out of the box ideas. Jeff inspires us all to share our ideas and shares his journey, including what he's learned along the way. Tune in to hear how Jeff started his career from the Kingston release and continues to evolve on the platform today. </p><p>Jeff's LinkedIn: www.linkedin.com/in/jeff_egel</p><p>You can also find Jeff at North Carolina ServiceNow User Group (SNUG) and Field Service Management (FSM) Product Advisory Council (PAC) groups.</p>]]>
      </content:encoded>
      <pubDate>Fri, 15 Aug 2025 08:00:00 -0700</pubDate>
      <author>ServiceNow University</author>
      <enclosure url="https://media.transistor.fm/325196bb/526ada86.mp3" length="18603891" type="audio/mpeg"/>
      <itunes:author>ServiceNow University</itunes:author>
      <itunes:duration>1161</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>On this episode, hear from Jeff Egel on how to start your ServiceNow journey and how to progress into a leadership role by breaking silos and pitching out of the box ideas. Jeff inspires us all to share our ideas and shares his journey, including what he's learned along the way. Tune in to hear how Jeff started his career from the Kingston release and continues to evolve on the platform today. </p><p>Jeff's LinkedIn: www.linkedin.com/in/jeff_egel</p><p>You can also find Jeff at North Carolina ServiceNow User Group (SNUG) and Field Service Management (FSM) Product Advisory Council (PAC) groups.</p>]]>
      </itunes:summary>
      <itunes:keywords></itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
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    <item>
      <title>Episode 1 - Jerry Wong</title>
      <itunes:episode>1</itunes:episode>
      <podcast:episode>1</podcast:episode>
      <itunes:title>Episode 1 - Jerry Wong</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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      <description>
        <![CDATA[<p>In our debut episode of The Honor Roll, we are excited to be joined by Jerry Wong, ServiceNow Rising Star and MVP. Jerry works as a Product Owner at the University of Birmingham. Join us as we chat with Jerry through his career journey and how he became an integral part of our ServiceNow Community.</p><p>Find Jerry at the following places: <br>Youtube Channels: <a href="https://www.youtube.com/@SNProductOwner">https://www.youtube.com/@SNProductOwner</a> and <a href="https://www.youtube.com/@NowExchange360">https://www.youtube.com/@NowExchange360</a><br>Podcast: h<a href="https://www.linkedin.com/company/coffeechaos/">ttps://www.linkedin.com/company/coffeechaos/</a> <br>LinkedIn: <a href="https://www.linkedin.com/in/jerry-wong-product-owner-servicenow/">https://www.linkedin.com/in/jerry-wong-product-owner-servicenow/</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>In our debut episode of The Honor Roll, we are excited to be joined by Jerry Wong, ServiceNow Rising Star and MVP. Jerry works as a Product Owner at the University of Birmingham. Join us as we chat with Jerry through his career journey and how he became an integral part of our ServiceNow Community.</p><p>Find Jerry at the following places: <br>Youtube Channels: <a href="https://www.youtube.com/@SNProductOwner">https://www.youtube.com/@SNProductOwner</a> and <a href="https://www.youtube.com/@NowExchange360">https://www.youtube.com/@NowExchange360</a><br>Podcast: h<a href="https://www.linkedin.com/company/coffeechaos/">ttps://www.linkedin.com/company/coffeechaos/</a> <br>LinkedIn: <a href="https://www.linkedin.com/in/jerry-wong-product-owner-servicenow/">https://www.linkedin.com/in/jerry-wong-product-owner-servicenow/</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 15 Jul 2025 08:00:00 -0700</pubDate>
      <author>ServiceNow University</author>
      <enclosure url="https://media.transistor.fm/d8997db7/ca8eba2e.mp3" length="19686359" type="audio/mpeg"/>
      <itunes:author>ServiceNow University</itunes:author>
      <itunes:duration>1229</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>In our debut episode of The Honor Roll, we are excited to be joined by Jerry Wong, ServiceNow Rising Star and MVP. Jerry works as a Product Owner at the University of Birmingham. Join us as we chat with Jerry through his career journey and how he became an integral part of our ServiceNow Community.</p><p>Find Jerry at the following places: <br>Youtube Channels: <a href="https://www.youtube.com/@SNProductOwner">https://www.youtube.com/@SNProductOwner</a> and <a href="https://www.youtube.com/@NowExchange360">https://www.youtube.com/@NowExchange360</a><br>Podcast: h<a href="https://www.linkedin.com/company/coffeechaos/">ttps://www.linkedin.com/company/coffeechaos/</a> <br>LinkedIn: <a href="https://www.linkedin.com/in/jerry-wong-product-owner-servicenow/">https://www.linkedin.com/in/jerry-wong-product-owner-servicenow/</a></p>]]>
      </itunes:summary>
      <itunes:keywords></itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
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