The Case Of The Zip Tied Tesla Transistor (https://transistor.fm) https://feeds.transistor.fm/the-case-of-the-zip-tied-tesla Imagine loving a car and a brand so much that your become the President of the Tesla Owners Club. No one loved their Model 3 more than John. Imagine having an accident and finding out the worst thing you did was trust that brand to direct you to a certified collision center. You won't believe what this customer went through and the journey that is still ahead of him after choosing the Tesla Certified Collision repair program to correct his damage from a deer collision in Western New York. © 2026 Kristen Felder 161babb0-f512-5ade-9677-6d9f1bd2e3c7 yes en Wed, 11 Feb 2026 09:34:41 -0800 Wed, 11 Feb 2026 09:35:04 -0800 http://collisionhub.com https://img.transistorcdn.com/V1X3ApvUiATVHGr0PgW8bHqDV_3wnmJMg5KB1O3RRGo/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8yN2U2/NTE1MGVkYzQ0NTM1/MDA4NDQ2MTU1ZGU1/ODI2NS5wbmc.jpg The Case Of The Zip Tied Tesla http://collisionhub.com episodic Kristen Felder Imagine loving a car and a brand so much that your become the President of the Tesla Owners Club. No one loved their Model 3 more than John. Imagine having an accident and finding out the worst thing you did was trust that brand to direct you to a certified collision center. You won't believe what this customer went through and the journey that is still ahead of him after choosing the Tesla Certified Collision repair program to correct his damage from a deer collision in Western New York. Imagine loving a car and a brand so much that your become the President of the Tesla Owners Club. tesla collision collision industry refinish autobody bodyshop cars trucks ev Kristen Felder No No The Case of The Zip Tied Tesla Episode 3: Complicit Culpability Insurer and Tesla Corporate 3 3 The Case of The Zip Tied Tesla Episode 3: Complicit Culpability Insurer and Tesla Corporate full 85b2c5a7-b987-407c-aceb-1db2ab2d6c07 https://share.transistor.fm/s/1985c8aa Our second Certified Tesla Collision Repair shop has inspected the vehicle and found a LONG LIST of improper and forgotten repairs by Auto Collision & Glass. It should be easy now, right? Surely the insurer who had the shop on their DRP program or Tesla who at Certified the shop as a collision center will  step in and defend their customer and their honor? 

Nope..... It only gets worse for John. 

]]> Our second Certified Tesla Collision Repair shop has inspected the vehicle and found a LONG LIST of improper and forgotten repairs by Auto Collision & Glass. It should be easy now, right? Surely the insurer who had the shop on their DRP program or Tesla who at Certified the shop as a collision center will  step in and defend their customer and their honor? 

Nope..... It only gets worse for John. 

]]> Wed, 11 Feb 2026 09:34:35 -0800 Kristen Felder Kristen Felder 5043 Our second Certified Tesla Collision Repair shop has inspected the vehicle and found a LONG LIST of improper and forgotten repairs by Auto Collision & Glass. It should be easy now, right? Surely the insurer who had the shop on their DRP program or Tesla who at Certified the shop as a collision center will  step in and defend their customer and their honor? 

Nope..... It only gets worse for John. 

]]> tesla collision collision industry refinish autobody bodyshop cars trucks ev No The Case Of The Zip Tied Tesla: Episode 2 Safety Sacrificed..... 2 2 The Case Of The Zip Tied Tesla: Episode 2 Safety Sacrificed..... full 5e82b288-235c-4dd8-9c95-10c9e3f16cfb https://share.transistor.fm/s/97fa3aa5 Last time, we began our investigation into “The Case of the Zip-Tied Tesla” by explaining how a brief – yet unpleasant – interaction with a deer on the road in May 2023 forced John to relinquish his Model 3 to a Tesla-Approved Collision Center, Auto Collision & Glass. 
For two months, he dealt with continued delays, broken promises and an overall customer service experience that fell far short of his expectations for a TACC, as what should have been a routine repair morphed into a disgraceful series of interactions which lasted over 70 days. But with his keys finally returned on July 19th, he could at least feel confident that his car was safe to drive again…or was it? 
Just two days after taking possession of the vehicle, John’s hood emblem began to delaminate. Annoying…sure, but it didn’t seem to be cause for any real concerns about the overall quality of work performed by AC&G. And that cosmetic malfunction certainly gave no reason for John to be concerned for his safety. He probably didn’t even consider whether there were safety issues since he had a busy couple of weeks ahead of him with trips planned to Chautauqua (Sha-tok-wa), New York and Michigan. But during those journeys, John noticed additional flaws in the paint. Recalling the unease he’d felt multiple times while his car was at AC&G, he decided that it was time to get a second opinion. 
Fortunately, while his car was being repaired, John had attended a Tesla event where he’d met Joe, an estimator at Fetzner’s Collision, a Tesla-certified shop in the next county. On August 2, he took his car in for a post-repair inspection. Since he’d already identified several cosmetic flaws with his untrained eye, John likely expected Fetzner’s Collision to find something during the post-repair inspection – but no one could have anticipated the devastation that would be found under the hood of John’s Tesla Model 3. 

]]> Last time, we began our investigation into “The Case of the Zip-Tied Tesla” by explaining how a brief – yet unpleasant – interaction with a deer on the road in May 2023 forced John to relinquish his Model 3 to a Tesla-Approved Collision Center, Auto Collision & Glass. 
For two months, he dealt with continued delays, broken promises and an overall customer service experience that fell far short of his expectations for a TACC, as what should have been a routine repair morphed into a disgraceful series of interactions which lasted over 70 days. But with his keys finally returned on July 19th, he could at least feel confident that his car was safe to drive again…or was it? 
Just two days after taking possession of the vehicle, John’s hood emblem began to delaminate. Annoying…sure, but it didn’t seem to be cause for any real concerns about the overall quality of work performed by AC&G. And that cosmetic malfunction certainly gave no reason for John to be concerned for his safety. He probably didn’t even consider whether there were safety issues since he had a busy couple of weeks ahead of him with trips planned to Chautauqua (Sha-tok-wa), New York and Michigan. But during those journeys, John noticed additional flaws in the paint. Recalling the unease he’d felt multiple times while his car was at AC&G, he decided that it was time to get a second opinion. 
Fortunately, while his car was being repaired, John had attended a Tesla event where he’d met Joe, an estimator at Fetzner’s Collision, a Tesla-certified shop in the next county. On August 2, he took his car in for a post-repair inspection. Since he’d already identified several cosmetic flaws with his untrained eye, John likely expected Fetzner’s Collision to find something during the post-repair inspection – but no one could have anticipated the devastation that would be found under the hood of John’s Tesla Model 3. 

]]> Fri, 09 Jan 2026 09:41:15 -0800 Kristen Felder Kristen Felder 4200 Last time, we began our investigation into “The Case of the Zip-Tied Tesla” by explaining how a brief – yet unpleasant – interaction with a deer on the road in May 2023 forced John to relinquish his Model 3 to a Tesla-Approved Collision Center, Auto Collision & Glass. 
For two months, he dealt with continued delays, broken promises and an overall customer service experience that fell far short of his expectations for a TACC, as what should have been a routine repair morphed into a disgraceful series of interactions which lasted over 70 days. But with his keys finally returned on July 19th, he could at least feel confident that his car was safe to drive again…or was it? 
Just two days after taking possession of the vehicle, John’s hood emblem began to delaminate. Annoying…sure, but it didn’t seem to be cause for any real concerns about the overall quality of work performed by AC&G. And that cosmetic malfunction certainly gave no reason for John to be concerned for his safety. He probably didn’t even consider whether there were safety issues since he had a busy couple of weeks ahead of him with trips planned to Chautauqua (Sha-tok-wa), New York and Michigan. But during those journeys, John noticed additional flaws in the paint. Recalling the unease he’d felt multiple times while his car was at AC&G, he decided that it was time to get a second opinion. 
Fortunately, while his car was being repaired, John had attended a Tesla event where he’d met Joe, an estimator at Fetzner’s Collision, a Tesla-certified shop in the next county. On August 2, he took his car in for a post-repair inspection. Since he’d already identified several cosmetic flaws with his untrained eye, John likely expected Fetzner’s Collision to find something during the post-repair inspection – but no one could have anticipated the devastation that would be found under the hood of John’s Tesla Model 3. 

]]> tesla collision collision industry refinish autobody bodyshop cars trucks ev No The Case Of The Zip Tied Tesla: Episode 1 Ohhhh Deer! 1 1 The Case Of The Zip Tied Tesla: Episode 1 Ohhhh Deer! full 1181aab1-44ca-4c06-a680-fe4bba8fc79a https://share.transistor.fm/s/d2de516a Imagine loving a car and a brand so much that your become the President of the Tesla Owners Club. No one loved their Model 3 more than John. 
Imagine having an accident and finding out the worst thing you did was trust that brand to direct you to a certified collision center. 

You won't believe what this customer went through and the journey that is still ahead of him after choosing the Tesla Certified Collision repair program to correct his damage from a deer collision in Western New York. 

]]> Imagine loving a car and a brand so much that your become the President of the Tesla Owners Club. No one loved their Model 3 more than John. 
Imagine having an accident and finding out the worst thing you did was trust that brand to direct you to a certified collision center. 

You won't believe what this customer went through and the journey that is still ahead of him after choosing the Tesla Certified Collision repair program to correct his damage from a deer collision in Western New York. 

]]> Thu, 18 Dec 2025 09:39:21 -0800 Kristen Felder Kristen Felder 3262 Imagine loving a car and a brand so much that your become the President of the Tesla Owners Club. No one loved their Model 3 more than John. 
Imagine having an accident and finding out the worst thing you did was trust that brand to direct you to a certified collision center. 

You won't believe what this customer went through and the journey that is still ahead of him after choosing the Tesla Certified Collision repair program to correct his damage from a deer collision in Western New York. 

]]> tesla collision collision industry refinish autobody bodyshop cars trucks ev No