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    <title>The Business of Care</title>
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    <description>The Business of Care is a podcast for people working at the intersection of technology, quality and leadership in health and social care.

Hosted by Marie Page, Head of Marketing at CareLineLive (an all-in-one home care management software platform trusted by over 700 homecare providers across the UK and Australia) each episode brings together experts, innovators and practitioners to explore what it really takes to deliver outstanding care. We get into the data, the tools, the thinking and the decisions that shape how care is delivered on the ground.

This isn't a podcast about software. It's a podcast about the people and ideas that make care work - and the technology that, when it's done right, quietly supports them.

Episodes explore quality benchmarking, AI in care, leadership under pressure, commissioning, workforce, and what the best care organisations are doing differently.

Whether you're running a homecare service, working in an integrated care system, or building the tools that power care delivery - this is your show.

About CareLineLive

CareLineLive is an all-in-one home care management software platform trusted by over 700 homecare agencies and domiciliary care providers across the UK and Australia. 

CareLineLive brings together three fully integrated platforms - a management platform for rostering, scheduling, invoicing, payroll and real-time call monitoring; a carer companion app that gives care workers the information they need to deliver person-centred care; and a Care Circle portal that provides families and friends with real-time visibility of visits, notes and medication.

The software also includes MOA Benchmarking, supporting providers in the UK to improve, maintain and evidence their CQC and Care Inspectorate Wales ratings. MOA originates from Australia where it serves more than half of care homes there. 

CareLineLive is an NHS England Assured Supplier for Digital Social Care Records, building software that gives carers more time to care. The Business of Care podcast is where that same commitment plays out in conversation, bringing together the experts and innovators shaping what outstanding care looks like in practice.</description>
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    <pubDate>Wed, 24 Jun 2026 17:03:39 +0100</pubDate>
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    <link>https://carelinelive.com/</link>
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    <itunes:summary>The Business of Care is a podcast for people working at the intersection of technology, quality and leadership in health and social care.

Hosted by Marie Page, Head of Marketing at CareLineLive (an all-in-one home care management software platform trusted by over 700 homecare providers across the UK and Australia) each episode brings together experts, innovators and practitioners to explore what it really takes to deliver outstanding care. We get into the data, the tools, the thinking and the decisions that shape how care is delivered on the ground.

This isn't a podcast about software. It's a podcast about the people and ideas that make care work - and the technology that, when it's done right, quietly supports them.

Episodes explore quality benchmarking, AI in care, leadership under pressure, commissioning, workforce, and what the best care organisations are doing differently.

Whether you're running a homecare service, working in an integrated care system, or building the tools that power care delivery - this is your show.

About CareLineLive

CareLineLive is an all-in-one home care management software platform trusted by over 700 homecare agencies and domiciliary care providers across the UK and Australia. 

CareLineLive brings together three fully integrated platforms - a management platform for rostering, scheduling, invoicing, payroll and real-time call monitoring; a carer companion app that gives care workers the information they need to deliver person-centred care; and a Care Circle portal that provides families and friends with real-time visibility of visits, notes and medication.

The software also includes MOA Benchmarking, supporting providers in the UK to improve, maintain and evidence their CQC and Care Inspectorate Wales ratings. MOA originates from Australia where it serves more than half of care homes there. 

CareLineLive is an NHS England Assured Supplier for Digital Social Care Records, building software that gives carers more time to care. The Business of Care podcast is where that same commitment plays out in conversation, bringing together the experts and innovators shaping what outstanding care looks like in practice.</itunes:summary>
    <itunes:subtitle>The Business of Care is a podcast for people working at the intersection of technology, quality and leadership in health and social care.</itunes:subtitle>
    <itunes:keywords>Homecare, home care, domiciliary care, health tech, home care software, homecare software, management software</itunes:keywords>
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    <itunes:complete>No</itunes:complete>
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      <title>Episode 1 - Quality, data and the science of care</title>
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      <itunes:title>Episode 1 - Quality, data and the science of care</itunes:title>
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        <![CDATA[<p>Marie Page, Head of Marketing at CareLineLive, sits down with Lahn Straney, Chief Scientific Officer at Evaran and MOA Benchmarking, to explore how data science and epidemiology are transforming quality in aged and social care. From the origins of MOA in Australia, now serving over 55% of aged care homes there, to what UK providers can learn from Australia's regulatory reforms, Lahn unpacks the difference between compliance and continuous improvement, the Donabedian framework, and risk adjustment models. He also makes the case that meeting regulatory requirements is only ever the bare minimum - and explains what genuinely high-quality care actually requires beyond the tick-box.</p>]]>
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        <![CDATA[<p>Marie Page, Head of Marketing at CareLineLive, sits down with Lahn Straney, Chief Scientific Officer at Evaran and MOA Benchmarking, to explore how data science and epidemiology are transforming quality in aged and social care. From the origins of MOA in Australia, now serving over 55% of aged care homes there, to what UK providers can learn from Australia's regulatory reforms, Lahn unpacks the difference between compliance and continuous improvement, the Donabedian framework, and risk adjustment models. He also makes the case that meeting regulatory requirements is only ever the bare minimum - and explains what genuinely high-quality care actually requires beyond the tick-box.</p>]]>
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      <pubDate>Tue, 23 Jun 2026 09:41:04 +0100</pubDate>
      <author>CareLineLive</author>
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        <![CDATA[<p>Marie Page, Head of Marketing at CareLineLive, sits down with Lahn Straney, Chief Scientific Officer at Evaran and MOA Benchmarking, to explore how data science and epidemiology are transforming quality in aged and social care. From the origins of MOA in Australia, now serving over 55% of aged care homes there, to what UK providers can learn from Australia's regulatory reforms, Lahn unpacks the difference between compliance and continuous improvement, the Donabedian framework, and risk adjustment models. He also makes the case that meeting regulatory requirements is only ever the bare minimum - and explains what genuinely high-quality care actually requires beyond the tick-box.</p>]]>
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      <itunes:keywords>Homecare, home care, domiciliary care, health tech, home care software, homecare software, management software</itunes:keywords>
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