From acne management and acne scarring to cosmetic procedures and skincare routines, this episode breaks down some of the most common questions patients have about achieving healthy skin. Ami also discusses the importance of choosing the right provider, understanding treatment options, and how dermatology continues to evolve with new technologies and aesthetic advancements.

The conversation also highlights the importance of sunscreen, caring for skin of color, and realistic expectations when it comes to skincare and cosmetic treatments. Whether you’re struggling with breakouts, considering aesthetic procedures, or simply looking to improve your skincare routine, this episode is packed with practical advice and expert insight.

Tune in for an engaging discussion on skin health, confidence, and the future of dermatology.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

That’s Derm Good! is proudly part of Authorized Health—bringing you expert-driven conversations at the intersection of dermatology, access, and innovation

The conversation dives into the science behind inflammatory skin conditions, including the role of cytokines, immune markers, and biologic therapies that are changing outcomes for patients with conditions like psoriasis, eczema, and alopecia areata. Obehi also discusses the importance of setting realistic expectations, educating patients throughout their treatment journey, and recognizing the emotional and mental health impact skin diseases can have on everyday life.

Janelle and Obehi also talk about the future of dermatology, from technology and telehealth to innovative patient resources and Obehi’s plans to create a children’s skincare book focused on education and empowerment. This episode is a thoughtful conversation on the balance between cutting-edge science and compassionate care in modern dermatology.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

That’s Derm Good! is proudly part of Authorized Health—bringing you expert-driven conversations at the intersection of dermatology, access, and innovation

The conversation dives into the realities of practice growth, including scaling operations without losing culture, creating strong staff training systems, and developing leadership strategies that empower teams. Toni also shares her perspective on operational bottlenecks, patient billing challenges, and the growing role of technology and AI in modern healthcare practices. From startup practices to established clinics looking to streamline workflows, this episode is packed with practical insights for anyone involved in dermatology operations, management, or patient access.

Whether you’re a provider, practice manager, biologic coordinator, or healthcare entrepreneur, this episode offers actionable advice on creating systems that support both business success and patient care.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

That’s Derm Good! is proudly part of Authorized Health—bringing you expert-driven conversations at the intersection of dermatology, access, and innovation

Jawan opens up about his journey navigating life with HS, from the physical and emotional challenges to the often frustrating path through the healthcare system. He speaks candidly about the barriers many patients face when it comes to diagnosis, treatment access, and insurance hurdles—and why those experiences fueled his passion for advocacy.

This conversation highlights the critical role of community in managing chronic illness. Jawan shares how connection, shared experiences, and storytelling can be powerful tools for healing, empowerment, and awareness.

More than anything, this episode is a reminder that behind every diagnosis is a person—and that amplifying patient voices is essential to driving change in dermatology and beyond.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

That’s Derm Good! is proudly part of Authorized Health—bringing you expert-driven conversations at the intersection of dermatology, access, and innovation

The conversation dives into the growing influence of social media on teen skincare habits—and the unintended consequences of overly complicated routines. Dr. McDonald breaks down why simplicity matters, how ingredient awareness can prevent adverse reactions, and what both parents and providers should be watching for when it comes to young patients experimenting with skincare.

She also introduces her brand, Early Skincare, designed to deliver safe, effective, and approachable products for all ages, while teaching the next generation how to build healthy habits early. With insights on industry trends, patient education, and the balance between science and accessibility, this episode highlights the importance of getting skincare right from the start.

Check out ERLY skincare at www.itserly.com

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

That’s Derm Good! is proudly part of Authorized Health—bringing you expert-driven conversations at the intersection of dermatology, access, and innovation

In this episode of That’s Derm Good!, Janelle connects with world-renowned, board-certified dermatologist Dr. Leslie Baumann for a conversation that spans the evolution of dermatology, the rise of cosmetic treatments, and the future of personalized skincare.

Dr. Baumann shares her journey into dermatology, including her role in the original Botox clinical trials that helped shape the aesthetic industry as we know it today. She breaks down how Botox transitioned from a medical treatment into a global cosmetic staple—and why education played such a critical role in building trust and shifting patient perception early on.

The conversation also dives into the balance of art and science in cosmetic dermatology, and why experience is one of the most important factors in achieving natural, effective results. Dr. Baumann offers perspective on how social media is influencing patient expectations—sometimes creating unrealistic standards—and how providers can navigate those conversations.

She also introduces her groundbreaking Skin Type Solution® system, which categorizes skin into 16 distinct types, offering a more personalized and strategic approach to skincare and treatment.

Now serving as Medical Director at Body & Beauty Lab, Dr. Baumann continues to lead innovation in the field while emphasizing a core message: dermatology is constantly evolving, and staying curious, educated, and adaptable is key to long-term success.

Whether you're a dermatology professional, skincare enthusiast, or simply looking to better understand your skin, this episode offers insights that go far beyond the surface.

That’s Derm Good! is proudly part of Authorized Health—bringing you expert-driven conversations at the intersection of dermatology, access, and innovation.

In this episode of That’s Derm Good!, Janelle Ball sits down with Brent Bargen, Vice President of Business Development at My Derm Recruiter, for an honest and insightful conversation about what’s really happening in the world of dermatology recruitment.

As the industry continues to grow, so does the complexity of finding the right opportunity. Brent shares how recruitment has evolved since 2014 and why personalized experiences are no longer optional—they’re essential. This episode goes far beyond job postings and offer letters, diving into what truly makes a position sustainable, fulfilling, and aligned with your long-term goals.

Together, they unpack the critical role of office culture and why it can make—or break—your experience in a practice. From evaluating support staff and leadership styles to understanding patient populations, this conversation gives a behind-the-scenes look at the factors that often get overlooked but matter the most.

They also explore how to navigate partnership opportunities, what residents and board-certified physicians should be thinking about during the job search process, and why communication is one of the most powerful tools in recruitment—on both sides.

And because not every opportunity is what it seems, they don’t shy away from discussing the challenges of toxic work environments and how to recognize red flags before making a commitment.

Whether you’re a resident, a seasoned provider, or someone supporting the hiring process, this episode is packed with real-world insight to help you make smarter, more confident career decisions in dermatology.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

That’s Derm Good! is produced by Authorizedhealth

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

When Barry realized that certain drugs were not specifically holding clinical trials for people of color or different genders, Barry knew he had to step in. Not only did Barry become a better advocate for these patients, but he also decided to begin public speaking and sharing his clinical trial knowledge with practitioners who often did not know how biologic drugs affect specific dermatology patient demographics. 

Throughout the conversation, Barry Gardner discusses the challenges faced by biologic coordinators, particularly in navigating prior authorization processes and the impact of formulary changes on patient care. He stresses the need for continuous education and collaboration among healthcare professionals to improve patient outcomes. 

Episode 112 of That's Derm Good! really highlights the importance of community support and continuing education among biologic coordinators to ensure patients receive the best care, access to clinical trials, and the medication they need. 

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners and creatives.

Madison describes biologic coordination as “lots of fun, lots of hard work,” and she means it. Behind every biologic prescription is a whole lot of hustle. This episode of That’s Derm Good!, allows host Janelle Ball to highlight the people working behind the scenes. 

Madison started as a medical assistant and is pursuing a career as a Physician Assistant, so she has seen everything about dermatology patient care. The prior authorizations, appeals, and endless phone calls are not glamorous, but they’re essential. What truly fuels her persistence is the patients. Having worked directly on the floor, Madison has seen the flares, the itching, the pain, and the frustration. Those experiences drive her to fight harder because every approval means someone gets relief, confidence, and a better day.

Janelle and Madison also unpack the growing complexity of insurance approvals, from restrictive commercial plans to diagnoses that are flat-out excluded. They discuss patient assistance programs, bridge programs, and the creative problem-solving it takes to navigate a system that often feels stacked against patients.

Through it all, Madison Noell makes one thing clear: she doesn’t stop at “no.” She digs, documents, escalates, and advocates: case by case, person by person.

This episode is a love letter to biologic coordinators everywhere and a reminder that access to care doesn’t happen by accident. It happens because of people like Madison who refuse to give up.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners and creatives.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Along the way, he opens up about the personal challenges that shaped him, including the loss of his parents and years of living with hidradenitis suppurativa (HS), a chronic, often misunderstood skin condition that frequently goes undiagnosed.

Frank candidly discusses what it was like to navigate the healthcare system while seeking answers, emphasizing the critical role of self-advocacy in managing chronic illness. He reflects on the frustration of delayed diagnosis, the importance of finding providers who listen, and how the right treatment can be life-changing. Throughout the conversation, Frank Grimsley highlights the emotional and physical toll of HS, while also celebrating resilience, visibility, and the power of telling one’s story.

NOTE: Frank is a Cosentyx patient who has been compensated by Novartis for his time.

The episode also explores the duality of Frank’s life as both a public figure and someone managing a chronic condition. He shares how he uses his platform to raise awareness, reduce stigma, and remind others they are not alone. As the conversation concludes, Frank looks ahead to future goals, including writing a book and expanding his advocacy work, while encouraging listeners to embrace their unique journeys, speak up for their health, and own their stories with confidence.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners and creatives.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Dr. Simmons explains how these disparities affect diagnosis, treatment outcomes, and patient trust, and why culturally competent care is essential in dermatology. Education sits at the center of Dr. Simmons’ work. She emphasizes the importance of teaching patients how to understand their skin and make informed decisions, while also preparing future dermatologists to provide equitable, empathetic care. 

Dr. Simmons discusses how patients often seek out Black dermatologists not only for medical expertise, but for relatability and trust. To expand access to accurate information, Dr. Simmons created Get the SKIN-E, an educational platform designed to counter misinformation and help patients navigate skincare trends that can sometimes cause more harm than good, especially when advice fails to consider diverse skin types and tones. However, Dr. Simmons emphasizes that dermatologists should understand diverse skin types, but that, depending on whether they trained in a homogeneous region, their education may be limited. This episode emphasizes that self-advocacy is valuable and that you can always ask for a referral if you feel your skin is not being treated properly.

Focused on educating others, Dr. Simmons is passionate about mentorship and the future of dermatology. She highlights the need to support trainees holistically, addressing both their professional development and personal well-being. She also calls for greater diversity in clinical trials, noting that inclusive research is critical to improving outcomes for all patients. Through education, advocacy, and representation, Dr. Simmons continues to push the field of dermatology toward a more informed, inclusive, and patient-centered future.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners and creatives.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Melissa shares her unconventional path from the restaurant industry to dermatology and explains how her academic backgrounds in psychology and sociology shape her thinking on leadership, team dynamics, and communication. What becomes clear very quickly in this interview is that workflows aren’t just about efficiency; they’re about people. Melissa emphasizes that strong collaboration, thoughtful hiring, and clear communication directly impact not only staff morale but also the patient experience.

Throughout the conversation, Janelle and Melissa unpack the realities of running a modern dermatology practice: the difficulty of finding the right team members, the necessity of documentation and structured training, and the ongoing need for education in a fast-moving healthcare environment. Melissa highlights emotional intelligence as a critical, but often overlooked, skill in healthcare settings, advocating for workplaces where staff feel safe expressing concerns, learning from one another, and growing together. 

Melissa DelFino speaks candidly about external pressures, from insurance complexities to rising patient expectations, and how intentional systems can help teams navigate these challenges without burning out. This episode serves as a reminder that sustainable success in dermatology doesn’t come from hustle alone, but from building supportive cultures, investing in people, and creating systems that allow both teams and patients to thrive.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners and creatives.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

The conversation explores the importance of early intervention, particularly in cases of severe acne, where timely treatment can help prevent permanent scarring and long-term emotional distress. Dr. Dasilva also sheds light on chronic itch, a condition that is frequently underestimated but can be debilitating and life-altering for patients. Through the lens of psychodermatology, he explains the powerful connection between mental health and the skin, emphasizing why effective treatment must address both physical symptoms and psychological well-being.

Dr. Diego Ruiz Dasilva, MD, FAAD, emphasizes dermatologists' responsibility to stay informed and to empower patients with knowledge about their conditions and treatment options. He speaks candidly about the need for greater advocacy and awareness for patients with skin of color, noting how dermatologic conditions can present differently and are often underrepresented in research and training.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

At the heart of Food for Skin is a commitment to taking that research burden off the customer by prioritizing safe, thoughtfully sourced ingredients and clear, honest communication. The conversation dives into what sustainability really means in skincare: from responsible packaging choices to sourcing ingredients ethically and creatively, including the use of food-industry byproducts that would otherwise go to waste. Angela explains the brand’s “less is more” philosophy, which favors high-quality, multifunctional products over overcrowded routines, and reflects a belief that skincare should be simple, effective, and respectful of both skin and planet. 

Education also plays a central role, as Angela emphasizes empowering consumers to better understand ingredients while still offering products they can trust without overthinking. She discusses the brand’s firm stance against harmful ingredients and microplastics, and how ongoing customer feedback actively shapes product development. Looking ahead, Angela Ursem shares her vision for Food for Skin's future, including expanding the product line and entering new markets, while staying grounded in the values that sparked the journey.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Michael Kroin offers clear, no-fluff insight into a landscape that’s often confusing or intimidating. He explains why private equity has become a hot topic in dermatology, what physicians should look for in a partner, and how to avoid common pitfalls. Throughout the conversation, Michael emphasizes a founder-first approach; one that protects the identity of the practice, respects the team, and prioritizes long-term sustainability over short-term gains. He also addresses the role of younger physicians in succession planning, the evolution of aesthetics-focused partnerships, and what the current market tells us about timing and opportunity.

SPONSOR: Sanofi and Regeneron invite you to learn more about DUPIXENT (dupilumab) at www.DupixentHCP.com. No Wonder it’s Possible.

This episode also explores what practice owners can do before they’re ready to sell, whether that means organizing their finances, clarifying long-term goals, or identifying potential gaps in operations or leadership. Michael shares what makes a practice attractive to buyers and how owners can prepare years in advance to keep their options open and their values intact.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

A key focus of the episode is awareness. Dr. Cooper explains that many patients live with symptoms, such as leg heaviness, swelling, fatigue, or discomfort, without realizing they are connected to vein disease. While spider veins are often considered cosmetic, varicose veins signal a chronic medical condition that can worsen over time if left untreated. 

Dr. Amanda Cooper thoroughly explains what patients can expect after treatment, including the importance of compression stockings, follow-up appointments, and ongoing monitoring to support healing and long-term success.

ADVERTISER: A message from Sun Pharmaceuticals: For patients with locally advanced basal cell carcinoma who are not candidates for further surgery or radiation, hedgehog pathway inhibitors offer a targeted systemic approach. Staying current on these therapies can help you expand options for appropriate patients.

Beyond treatment, Dr. Cooper highlights the value of preventative care. Lifestyle factors such as movement, nutrition, and understanding one’s family history all play a role in vein health. She also connects vein care to broader wellness, explaining how hormone optimization can help reduce the risk of more serious health issues and support overall vitality.

Nutrition is another cornerstone of the conversation. Throughout the episode, Dr. Cooper reflects on the unexpected lessons she’s learned in her medical career and emphasizes that what we eat directly affects circulation, inflammation, and long-term health, reinforcing that vein care doesn’t exist in isolation.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

She underscores the importance of active medical directors who are engaged in daily practice, not just on paper, especially as energy-based devices and advanced technologies become more widely used.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Tracey Mancuso shares how the field of aesthetics has shifted from a narrow focus on beautification to a more holistic, patient-centered emphasis on long-term skin health. Rather than chasing trends or quick fixes, today’s most effective practices prioritize understanding the skin, treating it responsibly, and supporting patients with thoughtful, individualized care.

Education emerges as a cornerstone of safe and effective aesthetic medicine. Tracey advocates for accessible, high-quality education for practitioners and patients. A deeper understanding of energy-based treatments, including lasers, is critical to ensuring safety, managing risk, and achieving optimal results. Misconceptions about laser treatments, particularly the belief that they are “one-size-fits-all,” can lead to poor outcomes when providers lack proper training or fail to account for different skin types.

ADVERTISER: A message from Sun Pharmaceuticals: For patients with locally advanced basal cell carcinoma who are not candidates for further surgery or radiation, hedgehog pathway inhibitors offer a targeted systemic approach. Staying current on these therapies can help you expand options for appropriate patients.

Looking ahead, Tracey shares her perspective on the future of aesthetic medicine, pointing to regenerative practices, continued innovation, and the need for more affordable, accessible education across the industry. Her vision focuses on raising standards, improving safety, and ensuring practitioners and patients are empowered with the knowledge they need.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Chava opens up about her personal journey with eczema, offering an honest look at the daily realities many people never see. From constant decision-making about clothing, treatments, and social situations to navigating frustration, stigma, and exhaustion, she illustrates how eczema affects far more than just the skin. Her experiences highlight the often overlooked mind & body connection, showing how stress, emotions, and mental health can directly impact physical symptoms.

ADVERTISER: A message from Sun Pharmaceuticals: For patients with locally advanced basal cell carcinoma who are not candidates for further surgery or radiation, hedgehog pathway inhibitors offer a targeted systemic approach. Staying current on these therapies can help you expand options for appropriate patients.

The theme of the episode is storytelling and advocacy. Whether Chava is being memorable by sharing chocolate cupcakes with students or participating in clinical trials, Chava is making an impact on an individual and systemic level. This episode is a reminder that eczema is not just a medical issue—it’s a human experience. And when patients are heard, supported, and empowered, meaningful change becomes possible.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

Dr. Issa’s path into dermatology is anything but traditional. With both an MD and a PhD from Georgetown University, he conducted early work in computational drug discovery that led to the identification of new uses for existing medications. This breakthrough shaped his scientific career. After completing residency and fellowship training, he combined academic research with clinical dermatology, now seeing complex immunology and CSU patients across multiple states while leading clinical trials for new therapies.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

In this episode, Dr. Naiem Issa explains why CSU is so often misunderstood, including why allergy panels are usually negative, why patients bounce between specialists, and why many mistakenly think their condition is triggered by food or environmental exposures. More importantly, he explains how BTK inhibitors target the mast cell “control center,” helping stop hives, swelling, and itch, regardless of whether the patient has an autoimmune or autoallergic variant of CSU.

ADVERTISER: A message from Sun Pharmaceuticals: For patients with locally advanced basal cell carcinoma who are not candidates for further surgery or radiation, hedgehog pathway inhibitors offer a targeted systemic approach. Staying current on these therapies can help you expand options for appropriate patients.

This conversation blends science, compassion, and practical insight, offering clarity to clinicians, coordinators, and patients navigating a condition that has long lacked effective options.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

Briana shares how her early skin struggles, including battling chickenpox twice and navigating breakouts during puberty, sparked her desire to learn more about skin health. She explains how DIY remedies, curiosity, and trial-and-error eventually led her to pursue esthetics professionally, and why education remains the core of her approach today. She also opens up about what it’s like to run a solo spa, balancing the roles of provider, receptionist, accountant, marketer, and more, and how staying teachable and seeking mentorship have helped her manage the growing pains.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment

Briana Shephard also explores the rise of men investing in skincare, how she creates a judgment-free environment for male clients, and why self-care is for everyone. Finally, Briana discusses the development of her membership packages, how she’s refining them, and her dream of offering Brazilian waxing classes to help new estheticians gain hands-on experience that many beauty programs lack.

ADVERTISER: A message from Sun Pharmaceuticals: For patients with locally advanced basal cell carcinoma who are not candidates for further surgery or radiation, hedgehog pathway inhibitors offer a targeted systemic approach. Staying current on these therapies can help you expand options for appropriate patients.

Listeners will walk away with approachable skincare knowledge, a deeper appreciation for the work estheticians do, and a reminder that confidence starts with understanding and caring for your skin.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives

Dr. Ramos’s journey into dermatology began in combat boots. After serving as a medic in the military, she went on to complete PA training through the Guard and Reserve before working across family practice, emergency medicine, and rheumatology. Her move into dermatology was a long time coming, and once she arrived, she quickly saw a recurring problem: countless patients struggling with scalp concerns while relying on dry shampoos that often made things worse.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment

Over time, Dr. Erica Ramos noticed herself repeating the same message; many over-the-counter products could help with conditions like seborrheic dermatitis or psoriasis, but only if patients used them correctly. She realized there was a gap in the market for a product that was easy to use, rooted in science, and safe for everyday scalp health. This sparked the idea for Restore Scalp, a medicated powder dry shampoo formulated with salicylic acid and designed to exfoliate, clarify, and support the scalp without fragrance, aerosols, or heavy residues.

In this episode, Dr. Ramos walks listeners through the years-long process of researching ingredients, navigating FDA monograph requirements, finding trusted chemists and consultants, and developing a formula gentle enough for sensitive skin but powerful enough to address real scalp issues. She also talks about the unexpected hurdles – self-doubt, confidentiality fears, manufacturing challenges – and the supportive network that helped bring the product to life.

ADVERTISER: A message from Sun Pharmaceuticals: For patients with locally advanced basal cell carcinoma who are not candidates for further surgery or radiation, hedgehog pathway inhibitors offer a targeted systemic approach. Staying current on these therapies can help you expand options for appropriate patients.

It’s an inspiring episode for innovators, clinicians, and anyone curious about what truly goes into developing a product that earns dermatology’s trust.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

After nearly 20 years in pediatrics, Dr. Rochester found herself navigating the healthcare system on behalf of her late father, who lived with multiple chronic conditions. What she witnessed – poor communication, lack of coordination, and glaring disparities in care – opened her eyes to just how hard the system can be to navigate, even for a doctor. That journey led her to create Your GPS Doc, an advocacy and consulting company dedicated to helping patients and families find their way through the healthcare maze.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment

In this episode, Dr. Nicole Rochester and Janelle discuss how her work bridges the gap between patients, caregivers, and clinicians; what true health advocacy looks like in action; and how bias and inequity still show up in patient care. Dr. Rochester shares her G-P-S framework: Gather information, Position yourself as the expert, and Speak up – a simple but powerful tool for anyone seeking to take ownership of their healthcare journey.

They also touch on her transition from medicine to entrepreneurship, her growing work as a coach for physicians exploring new career paths, and the faith and gratitude practices that keep her grounded while balancing multiple roles.

ADVERTISER: A message from Sun Pharmaceuticals: For patients with locally advanced basal cell carcinoma who are not candidates for further surgery or radiation, hedgehog pathway inhibitors offer a targeted systemic approach. Staying current on these therapies can help you expand options for appropriate patients.

This conversation is both practical and heartfelt and is a reminder that advocacy isn’t just a profession; it’s a calling to ensure every patient receives the dignity, understanding, and care they deserve.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives

Dr. Waldman founded Veradermics after seeing countless patients devastated by hair thinning and frustrated with the lack of effective options. For decades, treatment for pattern hair loss has barely advanced, leaving millions feeling hopeless or misled by quick-fix products that rarely deliver visible results. In this episode, Dr. Waldman explains how his company is changing that narrative with a groundbreaking new treatment currently in late-stage clinical trials.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment

The conversation dives into Veradermics’ extended-release oral minoxidil tablet, designed to provide consistent hair growth results while minimizing the side effects often associated with traditional medications. Dr. Reid Waldman breaks down why this formulation could be the first major innovation in hair loss care in more than 30 years, and why it has the potential to become the first FDA-approved oral treatment for female pattern hair loss.

Listeners will also hear insights on how clinical trials are conducted, what makes this research so challenging, and why education and early intervention are crucial. Dr. Waldman discusses the emotional side of hair loss, the need for honest patient conversations, and his hopes for setting new standards of care rooted in trust and evidence.

ADVERTISER: A message from Sun Pharmaceuticals: For patients with locally advanced basal cell carcinoma who are not candidates for further surgery or radiation, hedgehog pathway inhibitors offer a targeted systemic approach. Staying current on these therapies can help you expand options for appropriate patients.

With more than 100 peer-reviewed publications and an “Excellence in Patient Care” award from the American Academy of Dermatology, Dr. Reid Waldman combines scientific rigor with empathy. His work reminds us that innovation isn’t just about technology; it’s about giving patients hope, confidence, and results they can see.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

A board-certified dermatologist, epidemiologist, and data scientist, Dr. Wheless has spent years studying skin cancer in high-risk populations, particularly among organ transplant recipients. His research uses massive datasets to uncover why some people develop recurring cancers while others do not, and how early intervention could make all the difference.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment

In this episode of That’s Derm Good, Dr. Lee Wheless breaks down the science behind nicotinamide (also known as niacinamide), a form of Vitamin B3 that’s showing promising results in reducing the risk of new skin cancers in patients with a prior history of them. He explains how this simple, over-the-counter supplement can support DNA repair and potentially slow down the process of sun damage that leads to cancer formation.

But Dr. Wheless is also quick to point out that supplements aren’t a one-size-fits-all solution. Listeners will learn why timing matters, how starting nicotinamide earlier after diagnosis yields stronger benefits, and why proper consultation with a dermatologist is key before starting any new regimen. He also offers insights into his work with transplant patients, whose weakened immune systems make them particularly vulnerable to aggressive skin cancers, and how preventive care, sunscreen use, and regular follow-ups can dramatically improve outcomes.

AD: A message from Sun Pharmaceuticals: For patients with locally advanced basal cell carcinoma who are not candidates for further surgery or radiation, hedgehog pathway inhibitors offer a targeted systemic approach. Staying current on these therapies can help you expand options for appropriate patients.

The conversation goes deeper into precision medicine, discussing how future clinical trials could help determine which patients benefit most from preventive supplements, and how technology like skin imaging may soon play a role in personalized treatment strategies. It’s a thoughtful, evidence-based episode that reminds us how research and real-world care work hand in hand to protect the skin we’re in.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

With over a decade of experience in dermatology and plastic surgery, Kate has seen firsthand how time-consuming rep management, sample requests, and scheduling can be for busy office teams. That’s where RxVantage comes in. It’s an all-in-one hub that automates everything related to pharma reps; organizing calendars, simplifying communication, and keeping offices up to date on new medications, samples, and events.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment

In this episode, Kate Alcaraz breaks down exactly how RxVantage works and why so many practices are adopting it. She explains how offices can use the built-in rep directory to find contacts in seconds, schedule meetings or lunches with dietary preferences noted, and request samples, all without the endless back-and-forth emails or calls. She also shares how the platform helps offices connect virtually with reps and FRMs, which is especially useful for biologic coordinators and remote staff.

Janelle and Kate talk about how RxVantage is modernizing a long-overdue process, allowing teams to focus on what matters most: patient care. They also dive into feedback from offices already using the platform, who report significant time savings and fewer logistical headaches. As Kate puts it, “Change can be hard, but it’s worth it.” By digitizing rep coordination, dermatology teams can work more efficiently and stay connected to the latest clinical information and support.

AD: A message from Sun Pharmaceuticals: For patients with locally advanced basal cell carcinoma who are not candidates for further surgery or radiation, hedgehog pathway inhibitors offer a targeted systemic approach. Staying current on these therapies can help you expand options for appropriate patients.

If you’re still juggling paper calendars and phone calls, this conversation might just convince you to try a simpler, smarter way to manage it all.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment

The girls share hilarious behind-the-scenes stories from dance competitions – including a memorable “candy hearts” routine – and talk about what helps them shake off nerves before hitting the stage. They also reflect on the importance of cheering on their teammates, why dance is about more than just steps, and how building confidence takes practice just like any routine.

Of course, skincare and makeup are part of the mix. Quinn describes her detailed nightly routine, from micellar water and moisturizers to pimple patches and glow drops, while Vivianne emphasizes the importance of always washing off heavy stage makeup after competitions. Together, they discuss lashes, glitter, blush, and what really makes them feel ready to shine.

AD: A message from Sun Pharmaceuticals: For patients with locally advanced basal cell carcinoma who are not candidates for further surgery or radiation, hedgehog pathway inhibitors offer a targeted systemic approach. Staying current on these therapies can help you expand options for appropriate patients.

This episode is light, sweet, and encouraging; perfect for anyone who remembers the nerves of a first recital, the fun of glitter makeup, or the simple joy of finding confidence in small everyday routines.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

Arielle’s background in the beauty industry runs deep, from sales training with brands like Smashbox, Dr. Perricone, and Bite Beauty to leading product development at Skinn Cosmetics. But it was during her own pregnancy that she realized how difficult it was to find a sunscreen that was both clean and enjoyable to use. Her search sparked the creation of Mama Sol: a high-performing mineral sunscreen designed with moms and families in mind.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

In this week’s episode, Arielle Moody opens up about her postpartum mental health journey and how honesty, community, and safe skincare became the foundation for Mama Sol. She and Janelle talk about what clean beauty really means, why transparency matters, and how women can feel empowered in both their skin and their motherhood journey.

That’s Derm Good! listeners will also receive a 15% discount on Mama Sol products by using code Dermgood15 at checkout or by shopping directly through this link.

This conversation is part skincare education, part entrepreneurial journey, and part heartfelt reminder that community is everything.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment

After years of practicing in Beverly Hills, Amy relocated to Oregon, where she discovered a massive gap in access to dermatology care east of the Cascades. That realization pushed her to reimagine Project Happy Face, the nonprofit she launched in California, and adapt its mission to meet patients where they are. Today, Amy Snow and her team travel in a 24-foot mobile clinic, partnering with schools, rural health clinics, and hospitals to deliver dermatology services to communities that would otherwise go without.

Project Happy Face started with a simple but powerful idea: offering free acne treatment to teens who signed a contract to smile at strangers, helping build confidence and civility in their communities. What began as a way to lift up future leaders has now expanded into skin cancer screenings and treatment. With partnerships providing free pathology services, Amy and her team have caught life-threatening cases that would have otherwise gone undiagnosed.

Amy Snow’s story is one of innovation, compassion, and resilience. Project Happy Face reminds us that healthcare is about more than prescriptions; it’s about meeting people where they are and restoring dignity along the way.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment

Dr. Jeffy has practiced dermatology for over 13 years and now runs a holistic concierge practice that allows her to spend more time with patients and address more than just prescriptions. From acne to hair loss, she integrates lifestyle medicine, nutrition, and personalized care into every appointment. Her goal is simple: to give patients the time, attention, and education they deserve.

The viral TikTok that put Dr. Brooke Jeffy on the map tackled the “Sephora Kids” trend, where young consumers flock to adult-focused brands based on social media influence. That video led to an appearance on Good Morning America and sparked widespread conversation about age-appropriate skincare. Dr. Jeffy explains why kids are drawn to these products, what risks they pose, and how parents can help guide healthier choices.

She also shares the inspiration behind BTWN (pronounced “between”), the skincare line she created for tweens and teens. Designed to be simple, fragrance-free, and supportive of young skin, BTWN focuses on building habits instead of hype. With products like a gentle cleanser, moisturizer, and soon a sunscreen, Dr. Jeffy is providing a dermatologist-backed alternative that both kids and parents can trust.

This episode is part education, part empowerment, and part myth-busting. Dr. Jeffy reminds us that skincare doesn’t need to be complicated, and that confidence comes from consistency, not consumerism.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

Jeremy was diagnosed with HS in 2015 and, by 2020, the disease left him bedridden for nearly a year. During that time, he lost his ability to play music, create art, and even perform daily tasks, until the couple decided to take their pain and transform it into purpose. With Jillian’s background in corporate leadership and Jeremy’s talents in music, photography, and videography, they founded HS Warrior Stories, a storytelling platform that highlights not only the struggles but also the passions and resilience of people living with HS.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

In this episode, Jeremy and Jillian Hinskton open up about the realities of navigating treatment, from insurance denials to traveling internationally without access to necessary medication. Jillian shares her perspective as a caregiver, underscoring the often-overlooked need for caregiver support and self-care. Together, they describe the challenges of building a life around a condition that can derail plans at any moment, and how choosing to “architect a life they love” has been essential.

The Hinsktons also talk about the evolution of HS Warrior Stories, which has grown from a personal project into a global advocacy platform. They explain how their interviews showcase both the personal stories and the passions of HS warriors, reminding people that they are defined not by their condition, but by their creativity, resilience, and joy.

This inspiring episode is a testament to the power of storytelling, love, and advocacy. Jeremy and Jillian remind us that no matter the challenges, community and passion can help redefine the narrative around chronic illness.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

In this heartfelt conversation, Virginia Maxwell shares her journey from being a child in hospital beds and burn units to becoming a voice for patients on Capitol Hill. She describes the immense challenges that come with PRP – constant insurance denials, step therapy, and life-saving medications that can cost thousands of dollars per injection. She also recalls the heartbreaking moments of watching her children suffer, and the relief when new biologic therapies finally brought hope and healing.

Virginia talks about how her advocacy began out of necessity, but has grown into a mission. Today, she testifies before state and federal legislators, works with groups like the Bleeding Disorders Foundation and the Arthritis Foundation, and is building stronger networks for rare disease patients through the PRP Foundation. She emphasizes that advocacy is not just about one disease, it’s about ensuring access, affordability, and dignity for all patients navigating chronic illness.

This episode is both inspiring and eye-opening, offering listeners a rare glimpse into what it takes to fight for care when the system is stacked against you. Virginia’s story is a reminder that behind every policy debate are families simply trying to live healthy, productive lives.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

KJ co-founded Mented (short for “pigmented”) in 2017 after years of struggling to find makeup that matched and flattered deeper skin tones. With a Harvard Business School background and experience in retail, she set out to change the industry, starting in her own kitchen, hand-making lipsticks and sending them to women of color across the country. That grassroots effort quickly gained traction, fueled by influencer support, media coverage, and a clear brand mission: to create high-quality, everyday makeup staples designed with melanated skin in mind.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

In this conversation, KJ Miller shares candid insights on entrepreneurship, from scrappy early pop-ups to building Mented into a multimillion-dollar brand, now part of Elevated Beauty Group’s portfolio alongside Beauty Bakerie. She discusses why inclusivity isn’t just about adding more shades, but starting product development with deeper skin tones in mind

KJ also talks about her role as a content creator, Yale lecturer, and podcast host—where she explores pop culture, representation, and women’s stories. Listeners will hear her advice for aspiring founders, her thoughts on scaling a mission-driven business, and how she stays grounded through the ups and downs of running a company

Whether you’re in beauty, business, or simply love a good origin story, KJ’s journey is a masterclass in vision, grit, and purpose-driven leadership.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

We first connected at the ‘I Reclaim' Summit where Dr. Victoria Farley spoke on surgical options for HS. She shares how surgical decisions are made, the role of medical management alongside surgery, and why not every dermatologist or surgeon is equally equipped to treat HS. We talk about the importance of pre-surgical medical therapy and how biologics can make a meaningful difference for patients.

Our conversation dives into Dr. Farley’s passion for medical dermatology and the personal experiences that shaped her career. She also offers a behind-the-scenes look at clinical trials; how they work, why they’re so valuable, and how they can give patients access to cutting-edge treatments at no cost. We explore common concerns patients have about joining trials, how side effects are recorded (yes, even minor ones!), and what’s currently in the HS treatment pipeline.

Dr. Victoria G. Farley also opens up about the challenges of getting medications approved, the roadblocks physicians face with insurance companies, and her hopes for the next generation of dermatologists. If you’re interested in how new treatments come to market, what’s ahead for HS care, or why access to the right specialist matters, you’ll love this conversation.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Dr. Joy Evans is a board-certified anesthesiologist and the visionary behind Columbus’s only physician-led concierge medical aesthetic clinic. After over 15 years in adult and pediatric anesthesiology, she saw the need for a different kind of care: one that is accessible, compassionate, and rooted in holistic wellness. With Medela Amor, she’s created a space where clients can receive IV nutrition, aesthetic treatments, weight loss support, laser services, and more, whether in-office or from the comfort of their own home.

In this heartfelt conversation, Dr. Evans opens up about her personal healing journey and how it led her to launch a practice centered around what she calls “healing love.” She explains the medical science behind IV therapy, the power of vitamin D, and how aesthetics can enhance, not replace, natural beauty. We also dive into the challenges and misconceptions around concierge care and why making self-care accessible is a core mission of hers.

Dr. Evans is joined in this journey by her husband and co-founder Nathan Evans, and their shared passion for mission work drives everything they do, from international trips to future dreams of mobile wellness at Carnival.

If you’ve ever wondered how to feel better, inside and out, this episode is your invitation to think differently about health, beauty, and what it means to truly take care of yourself.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

In this episode, Dr. Dustin Portela shares how growing up with a science teacher father inspired his love for healthcare. He walks us through his journey into dermatology, and why he refused to listen to those who said the specialty was out of reach. Today, he’s not only running a thriving practice but also educating millions via social media while making good on a promise he made in med school: to offer charitable care through a mobile clinic.

Janelle and Dr. Portela dive into the challenges and impact of launching his Mobile Health Initiative, the importance of early skin cancer detection, and how partnering with local clinics has helped fill critical access gaps. He also shares why he founded Dēne Skincare to give patients a safe and consistent product they can trust all while funding his mobile outreach.

They talk about the real stories behind skin conditions like hidradenitis suppurativa and how patient storytelling is the next frontier in dermatology awareness. From busting myths online to offering no-cost Mohs surgery in his clinic, Dr. Portela is building trust and breaking barriers.

This episode is a powerful look at how one doctor is using technology, compassion, and a whole lot of gas money to make dermatology more equitable. Follow Dr. Portela on social media @drdustinportela or learn more at dermatologyboise.com.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Dr. Hicks-Graham shares the story behind her journey into dermatology, from completing a research fellowship at Harvard’s Wellman School of Photomedicine to founding her own thriving practice, Downtown Dermatology. Through this work, she saw firsthand how limited and often ineffective existing treatments were for people with textured, kinky, or curly hair suffering from dry, itchy, or inflamed scalps. That realization led her to create LivSo: a science-backed, accessible product line that prioritizes scalp health without sacrificing hair integrity.

In this episode, Janelle and Dr. Shari Hicks-Graham talk about the emotional and physical effects of scalp issues, why early intervention matters, and the long-standing myths and misinformation that often surround Black hair care. Dr. Hicks-Graham offers advice on how dermatologists can build trust with patients by taking time to listen, observe, and understand the lived experiences that shape hair and scalp routines.

They also discuss hormonal hair loss, styling practices, and why scalp health should be considered the foundation for hair retention, not an afterthought. Whether you're a dermatologist, a stylist, a parent, or someone on a personal hair journey, this conversation is filled with practical insights and empowering messages.

Dr. Hicks-Graham reminds us that healthy hair starts with a healthy scalp and that every patient deserves solutions that are backed by science and built with them in mind.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

In this powerful conversation, Kelly Barta shares her own TSW story and why navigating eczema can be far more complex than what appears on the surface. She discusses how her organization, ITSAN (the International Topical Steroid Awareness Network), is helping patients find answers, connect with community, and reclaim their health after years of misdiagnosis and confusion.

As Executive Director of the Coalition of Skin Diseases, Kelly also offers insight into the bigger picture. She shares how patient advocacy is reshaping medical conversations and influencing decision-making at every level, from the American Academy of Dermatology to the FDA. She also emphasizes the importance of centering the patient experience and validating stories that have long gone unheard.

Kelly’s story is one of resilience and purpose, but also a reminder that healing isn’t always linear, and that the right support can make all the difference. Whether you’re a provider, patient, or just someone looking to better understand the eczema and TSW experience, this episode offers clarity, connection, and compassion.

This is what advocacy looks like: one voice sparking change for many.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

From face masks and lip gloss to dance competitions and cheerleading, the conversation flows with giggles, good advice, and a few surprising takes, like whether popcorn-scented skincare could be the next big thing. Vivianne and Aaliyah share how they care for their skin, what they’ve learned about sun safety, and why they check with their moms before trying new products.

The girls also open up about feeling pretty, experimenting with makeup, and how self-care means more than just washing your face; it’s about taking care of your whole self, from dry knees to flaky scalps. As Vivianne puts it, “I like to feel like I’m pretty,” reminding listeners that confidence is something you can create for yourself.

Whether they’re joking about sugar cubes or inventing their dream skincare lines (think: glitter, roses, and watermelon scents), Vivianne and Aaliyah show just how powerful it can be when kids are invited into the skincare conversation with curiosity and creativity.

This sweet and sunny episode is perfect for families, tweens, or anyone who remembers the excitement of discovering self-care for the first time. And yes—spoiler alert—they remembered to put on their sunscreen before jumping into the pool.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Diagnosed during his NFL career, Jonathan Scott shares how the experience initially left him feeling isolated, confused, and even ashamed, especially when team doctors couldn’t provide answers. It wasn’t until he discovered the National Psoriasis Foundation that he finally found both support and direction. Today, Jonathan is not just living with psoriasis, he’s advocating for others who are walking that same road.

In this heartfelt conversation, Jonathan opens up about navigating the stigma around skin conditions, especially in communities of color, and how his mindset shift from "suffering with” to “living with” psoriasis changed everything. He shares his passion for helping kids facing psoriatic disease, his work with the NPF across the country, and how he uses his platform to promote confidence, inclusion, and holistic health.

Janelle and Jonathan also discuss his book, The Winning Playbook, and how he brings lessons from football and life into every advocacy effort. For Jonathan, it’s all about stewardship; using his voice, time, and platform to leave the world better than he found it. Whether you live with a skin condition or just want to be a better advocate for yourself or others, this episode offers insight, inspiration, and community.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

With a background in healthcare investment banking and years of hands-on experience guiding independent physician groups through mergers, acquisitions, and strategic partnerships, Michael offers clear, no-fluff insight into a landscape that’s often confusing or intimidating. He breaks down why private equity has become such a hot topic in dermatology, what physicians should look for in a partner, and how to avoid some of the most common pitfalls.

SPONSOR: Sanofi and Regeneron invite you to learn more about DUPIXENT (dupilumab) at www.DupixentHCP.com. No Wonder it’s Possible.

Throughout the conversation, Michael emphasizes a founder-first approach; one that protects the identity of the practice, respects the team, and prioritizes long-term sustainability over short-term gains. He also addresses the role of younger physicians in succession planning, the evolution of aesthetics-focused partnerships, and what the current market tells us about timing and opportunity.

This episode also digs into what practice owners can do before they’re ready to sell, whether that means organizing their financials, clarifying long-term goals, or identifying potential gaps in operations or leadership. Michael shares what makes a practice attractive to buyers and how owners can prepare years in advance to keep their options open and their values intact.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

In Episode 79, Janelle answers questions from the podcast audience, offering a behind-the-scenes look at her pre-recording routines, where she records, and advice to new podcasters and content creators. 

ADVERTISER: Sanofi and Regeneron invite you to learn more about DUPIXENT (dupilumab) at www.DupixentHCP.com. No Wonder It’s Possible.

This special episode celebrates 25,000+ downloads of That’s Derm Good! podcast episode. WOW! 25,000 downloads and five seasons. Janelle chose to celebrate with the podcast audience and express gratitude for their engagement, support, encouragement, and attention. If you'd like to be a guest on That’s Derm Good! or have questions for Janelle, please send an email to info@thatsdermgood.com. Your question may be selected in a future episode. 

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

In this episode of That’s Derm Good!, Elle joins Janelle to break down why so many people feel frustrated by breakouts, unpredictable skin, and the endless promises of the beauty industry. She shares how SAME combines biometric data (from wearables like Oura and Apple Health) with cycle tracking to help users see patterns and predict breakouts before they happen.

Elle explains how understanding factors like heart rate variability, sleep, stress, and lifestyle triggers can reveal what your skin is trying to say about your hormones. By pairing this data with practical, hormone-friendly skincare products, free of endocrine-disrupting chemicals, SAME aims to empower users to prevent problems instead of reacting to them.

SPONSOR: Sanofi and Regeneron invite you to learn more about DUPIXENT (dupilumab) at www.DupixentHCP.com. No Wonder it’s Possible.

Elle Black also talks about the big picture: creating a supportive community where people don’t feel alone navigating conditions like endometriosis, PCOS, or perimenopause. With personalized insights, protocols, and a feedback loop built into the app, SAME is setting the stage for a new era of predictive, proactive skin health.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

In this open forum, panelists discuss the growing complexity of prior authorizations, appeals, and insurance hurdles—and how they stay grounded despite the pressure. They highlight the emotional labour that comes with the job, from managing patient frustration to setting boundaries and avoiding burnout, all while trying to provide timely and compassionate care.

To download the dosing worksheets mentioned in this episode, click here. If you are interested in learning more about BC Educators, email biologics@bceducators.com or sign up for the monthly BC Insider Newsletter so you don't miss any updates. 

You’ll hear about challenges with documentation, the disconnect between providers and coordinators, and how small wins—like a same-day approval or a grateful patient—can be deeply meaningful. The panelists also share the systems and workflows that help them stay organized, including the importance of templates, collaboration, and provider education.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

A dual board-certified dermatologist with advanced training in somatic trauma therapy, mind-body medicine, and breathwork, Dr. Barr explains how traditional treatments often fall short for patients dealing with acne, eczema, rosacea, and other persistent skin issues. Why? Because they rarely address the underlying stress response, trauma history, and nervous system dysregulation that drive or prolong symptoms.

Dr. Keira Barr shares how her own experience with skin cancer – and a medical system that couldn’t give her the answers she needed – led her to redefine both her career and her approach to healing. She unpacks the polyvagal theory, explains why the skin is both a stress response organ and a communication tool, and offers a new definition of skincare; not just product-based, but relational, embodied, and deeply personal.

The conversation dives into how somatic tools like breath awareness, micro-movements, and nervous system “cues of safety” can help patients feel more grounded and supported. Dr. Barr also discusses how trauma can alter gut health, hormonal balance, and even autoimmune responses, and how healing isn’t about perfection; it’s about building capacity, resilience, and a new relationship with the body.

Through her work, Dr. Keira Barr encourages patients and providers to move beyond surface-level treatments. She offers a compassionate, evidence-based approach to building resilience, fostering curiosity, and working with the body to support long-term well-being.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

This week on That’s Derm Good!, Janelle is joined by Dr. Jennifer Linder to explore how understanding the science of inflammaging – a process where chronic low-level inflammation accelerates aging – can help shape the future of skincare. Drawing from both clinical experience and extensive lab research, she explains how skin treatments that once caused visible trauma and downtime are being reimagined through chemistry, pH balance, and mitochondrial support.

From her earliest days leading PCA SKIN to the launch of Linder Health, Dr. Linder shares what sparked her journey into chemical peel innovation, why glycolic acid might be outdated for aging skin, and how her new formulas support skin health while reducing inflammation and post-treatment stress.

Janelle and Dr. Jennifer Linder also dig into skincare myths (do collagen masks really work?), acne and rosacea protocols, the science of senescence, and why gentler approaches are often more effective, especially for mature or melanated skin. Beyond the lab, she speaks candidly about entrepreneurship, mentorship, and the importance of building businesses with heart, science, and collaboration.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

In this episode of That’s Derm Good!, Dr. Lamb joins Janelle to discuss what it really takes to flourish in academic medicine—and why doing so often requires equal parts grit, mentorship, and humility. She opens up about her path into leadership, why she values agency over complaint, and how creating real impact often means going against the grain.

Dr. Angela Lamb shares how she balances clinical care, faculty onboarding, and operational strategy, all while maintaining her core belief that medicine is an art that should be practiced with integrity. She also offers advice for residents and early-career doctors: how to ask for mentorship, when to pivot, and why rushing into leadership roles before you’ve built real experience can do more harm than good.

From managing large-scale patient access systems to setting boundaries in cosmetic care, Dr. Lamb keeps it honest about what leadership really looks like—behind the accolades and outside of Instagram. Whether you're on the path to academic medicine or simply passionate about patient-first care, this conversation is a masterclass in leading well, living fully, and showing up with purpose.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners and creatives.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

In this episode of That’s Derm Good!, Janelle and Dr. Maguiness discuss everything from newborn skincare best practices to the latest trend sweeping social media—Sephora Kids. They explore how access to online information (and misinformation) shapes how children care for their skin and why fragrance-heavy baby products may do more harm than good.

Dr. Sheilagh Maguiness shares her best tips for new parents, including the “soak and smear” method for treating rashes, how to prevent cradle cap, and what she really thinks about lavender-scented baby lotions. She also discusses the growing need for pediatric dermatologists and how many areas still lack proper access to this specialized care.

Later in the episode, Dr. Maguiness introduces Stryke Club, a clean, dermatologist-formulated skincare brand she co-founded just for boys. With simple, effective products (including on-the-go wipes and a patented acne-fighting moisturizer), Stryke Club is tackling the gap in skincare education and access for tweens and teens—especially boys who are often left out of the conversation.

Whether you’re a parent, provider, or simply skin-curious, this episode is full of expert insights and everyday takeaways that prove good skincare can start early—and doesn’t have to be complicated.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

In this episode of That’s Derm Good!, Nirjeet Singh shares how his visible difference—once a source of insecurity—has become his greatest strength. Known online as #TheVitiligoSikh, he’s now a fashion model, speaker, and advocate, using his story to challenge beauty standards and celebrate diversity.

Janelle and Nirjeet explore how representation, visibility, and community can shift mindsets and spark healing. They talk about Nirjeet’s work with Vitiligo Allies, an initiative he co-founded to fill the gaps left by traditional support systems—offering education, real-world connection, and a safe space for those living with visible difference. The platform is open to everyone: those with vitiligo, their families, friends, dermatologists, or anyone curious about how to be an ally.

Throughout the episode, Nirjeet Singh speaks with warmth and honesty about mental health, modeling as a turbaned Sikh with vitiligo, and what it really means to create change from within. From dreams of a documentary to launching new resources for patients, his passion is clear.

This episode is a powerful reminder that beauty is not about perfection—it’s about truth, courage, and being seen for who you are.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

In this episode of That’s Derm Good!, Dr. Carl joins Janelle to explain how full-body red light therapy can support everything from fat loss and skin rejuvenation to healing chronic conditions like autoimmune disorders and nerve pain. What began as an exploration into pain relief transformed into a powerful tool for whole-body health—without medication, surgery, or side effects.

He shares compelling stories of patients whose lives have been changed by red light therapy—from a man with decades of Lyme disease to someone who went from weekly heart attacks to none at all. Dr. Carl dives into the science behind it all, explaining how near-infrared light stimulates mitochondrial function, boosts ATP production, and jumpstarts the body’s natural healing response.

Dr. Carl Rothschild also shares how Trifecta Light's full-body therapy beds differ from smaller, at-home devices, and why full-body exposure often leads to the most dramatic results. He touches on accessibility, insurance, and his vision for the future of red light in healthcare.

This episode is an eye-opening look at non-invasive healing, packed with passion, practical insight, and a clear call to rethink how we care for our bodies—before we need to.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Drawing on her background in bariatric nutrition and her work in dermatology, Rosemary Son explains how nutrition can influence chronic skin conditions like eczema, psoriasis, and hidradenitis suppurativa—but also why many patients simply don’t have the means to make textbook “healthy” changes. From the cost of fresh produce to time, transportation, and even confidence in the kitchen, there are very real barriers standing in the way.

Janelle and Rosemary dig into the role of ultra-processed foods, why they’re so prevalent, and how even small steps—like incorporating frozen vegetables or half-scratch cooking—can have a meaningful impact. Rosemary also shares helpful tips and patient-friendly strategies, such as her mantra, “eat your calories, don’t drink them,” and why soups and stews are underrated tools for nourishment and healing.

Rosemary’s compassion allows her to meet patients where they are, avoiding shame and instead focusing on education, progress, and empowerment. This episode is a valuable listen for providers, patients, and anyone who’s ever felt caught between wanting to eat better and struggling to make it happen.

Skin health doesn’t start at the surface—and when it comes to nutrition, kindness, creativity, and access matter just as much as the food itself.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

As a Nationally Registered Medical Assistant with a strong background in dermatology and aesthetics, Kaylie McCrory now oversees over 1,500 patients across multiple locations. She dives into the real-world challenges of patient access, documentation, and continuity of care, offering practical strategies for streamlining processes and improving outcomes.

Kaylie McCrory and Janelle explore how transfer of care gaps and insurance denials can create major barriers to treatment—and what coordinators can do to advocate for patients more effectively. They also discuss Kaylie’s work through NTX Biologics & Consulting, where she trains providers and staff, builds efficient workflows, and shares tools that reduce burnout and increase approval rates.

With her clear passion for educating others, Kaylie emphasizes the power of mentorship, communication, and self-belief, especially for those just starting out in the field. She encourages peers to step confidently into their roles and reminds us that doing great work often starts with asking better questions and creating better systems.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners.

In this episode of That’s Derm Good!, Dr. Prince joins Janelle to discuss the growing world of aesthetic medicine, breaking down common misconceptions about Botox, fillers, and skincare treatments.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Dr. Heather Prince dives into some of the most common concerns patients have, from the fear of looking "overdone" to the psychological side of aesthetic treatments. She explains how she educates her patients and also shares why she sometimes turns patients away when their expectations don’t align with realistic, natural-looking results.

The conversation also covers emerging trends in aesthetic medicine, including PRP (Platelet-Rich Plasma) for skin rejuvenation, microneedling for collagen production, and the latest injectables designed to enhance hydration and restore volume. Dr. Prince shares insights into how aesthetic treatments evolve with age, what procedures are best for different decades of life, and how proper skincare can make all the difference.

Whether you’re considering aesthetic treatments for the first time, curious about industry advancements, or just want to learn how to maintain healthy, glowing skin, this episode is packed with expert insights, honest advice, and practical takeaways.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

From her early days exploring different medical specialties to discovering the profound impact of treating skin conditions, Dr. Trotter’s passion for dermatology is clear. She shares the story of a psoriasis patient whose transformation solidified her desire to pursue this field—reminding us that skin health goes far beyond appearance.

In this episode, Dr. Shannon Trotter teaches us about alopecia areata, an autoimmune condition that causes hair loss. Dr. Trotter breaks down the different types of alopecia, the importance of early diagnosis, and the latest treatments available. She also discusses the emotional and psychological effects of hair loss, particularly in children, and how dermatologists can support patients beyond just medical treatments.

Dr. Trotter also reflects on her career in dermatology, her experience training future dermatologists, and what inspired her to launch her own podcast, Derm-It Trotter! Don’t Swear About Skincare. Whether you’re a patient, a healthcare professional, or just someone curious about skin health, this episode is full of insight, education, and encouragement.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Katie shares her personal journey of struggling with cystic acne after coming off birth control and how her acne led her to uncover the deeper causes of the breakouts. Through years of research and working with thousands of clients, she developed a five-pillar approach to healing acne—focusing on gut health, detoxification, hormones, emotional well-being, and nourishing skincare called The Clear Skin Solution.

Katie Stewart shares common mistakes people make when trying to clear their skin, including the reliance on quick-fix solutions that fail to address internal imbalances. She explains why gut health, blood sugar, and stress impact acne and why trendy skincare routines often don’t provide lasting results. She also shares how her team uses personalized assessments, coaching, and functional medicine testing to create customized nutrition and skincare plans for clients.

This episode offers a fresh perspective on achieving lasting results for those frustrated by stubborn acne. Janelle and Katie provide a thoughtful discussion on the connection between internal health and skin, with insights that can help listeners take a more effective, long-term approach to their skincare journey.

Learn More About Katie Stewart Wellness and connect with Katie on Instagram @katiestewartwellness 

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Carolyn shares how the brand has grown rapidly, especially with its kids’ skincare line (formulated for children ages three and up!), and why parents trust the Evereden products. The conversation explores how social media has shaped how young consumers approach skincare, making educating them on safe, age-appropriate routines more important than ever.

Carolyn Curry also dives into what clean skincare means, why ingredient transparency is critical, and how Evereden balances safety with fun to make skincare appealing to kids and teens. She discusses the brand’s international expansion and discusses exciting new product launches, including products designed specifically for different skin concerns. 

Whether you’re shopping for your child’s first skincare routine or looking for safer alternatives for your entire family, this episode will inspire you to consider how the young people in your life are learning from you and your skincare habits.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

With over 20 years of experience in healthcare, Jennifer has seen firsthand how issues like documentation errors, poor training, and ineffective leadership can impact both patient care and business operations. She shares how her company helps medical offices identify inefficiencies, streamline workflows, and optimize revenue while maintaining compliance. From conducting staff assessments to advising on the best use of technology, her approach is designed to help offices work smarter, not harder.

During the conversation, Jennifer and Janelle discuss some of the most common billing and coding mistakes that can lead to claim denials and reimbursement delays. They explore the importance of proper documentation, why leadership is key in preventing burnout, and how medical practices can make the most of their technology without overcomplicating processes. Jennifer McNamara also shares insights from her book, Clear and Connected, which focuses on the role of communication in creating a stronger, more efficient healthcare team.

This episode is essential for healthcare workers who want a better understanding of the connection between compliance, efficiency, and office culture. Jennifer’s expertise and passion for improving healthcare operations make this a valuable discussion for practitioners, office managers, and anyone looking to optimize their practice.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

The key to skincare is consistency, which might surprise you. Dr. Mina explains how people make the mistake of trying too many products simultaneously, which can lead to irritation and confusion about what works. However, individuals can achieve better results by sticking to a simple routine and allowing time for each product to work.

The most critical step in any skincare routine is sun protection, and Dr. Mina recommends wearing sunscreen daily, regardless of the weather. Use broad-spectrum sunscreen to protect against harmful UV rays, which can lead to premature aging and skin cancer. This type of sunscreen protects against both UVA and UVB rays, and it's recommended to use one with an SPF of 30 or higher for optimal protection.

Dr. Mary Alice Mina's advocacy for a minimalist skincare approach serves as a refreshing reminder of the power of simplicity. Individuals can achieve beautiful skin without the chaos of overwhelming routines by focusing on essential practices such as wearing sunscreen and prevention rather than correction. Embracing the "less is more" philosophy fosters a healthier relationship with skincare. It empowers individuals to take charge of their skin health confidently and clearly, promoting a proactive approach to skincare. 

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners.

WARNING: This episode includes discussions about mental health, suicide, and self-harm. The intention is not to promote such actions or offend but to provide information. Proceed with listening if you are comfortable with potentially sensitive topics. 

Jasmine Espy’s journey with hidradenitis suppurativa began at thirteen when she faced misdiagnoses and a lack of understanding from the medical community. After being told she would die from her condition and bringing multiple changes of clothing to school, Jasmine often felt isolated and misunderstood. When her mother saw an ad for a clinical trial, Jasmine hesitantly signed up and, after a few discussions, was given the HS diagnosis. 

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Years later, Jasmine began to share her story through journalism. Jasmine is a filmmaker, writer, and public speaker. Jasmine has produced and starred in documentaries that highlight the experiences of individuals with HS and a series that gives a global perspective on HS. 

Through AHSID, Jasmine has initiated various advocacy and awareness efforts, including educational programs, community-building activities, and an annual summit. This summit is a platform for patients, caregivers, and healthcare professionals to come together, share experiences, and learn about the latest research and treatment options. Jasmine also emphasizes the importance of addressing the comorbidities associated with HS, ensuring that individuals receive comprehensive care that acknowledges their full range of experiences. Connect with Jasmine Espy on LinkedIn, visit the AHSID website, and watch her documentaries on YouTube. 

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Understanding healthcare processes involves recognizing the various steps in delivering care, from patient registration to treatment and follow-up. Kelly emphasizes "creating the accountability and the sustainability of that change." Healthcare organizations can monitor compliance and make necessary adjustments by establishing clear expectations and metrics for success.

You cannot streamline what you don't know! Documenting processes is equally important, as it provides a clear framework for performing tasks, which allows teams to understand their roles and responsibilities. Once processes are documented, organizations can begin to streamline workflows, ensuring everyone understands their roles and creating accountability for each step in the process. 

Identifying and improving healthcare processes feels overwhelming, but working with a consultant like Kelly can benefit any derm office. Understanding processes enables organizations to identify problems, streamline workflows, and invest in process documentation, training, and a culture of continuous improvement. When we improve one process, derm offices can deliver high-quality care to their patients.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Jason explains how Red Spot Interactive has pivoted and changed since its founding. As the president and co-founder of the organization, Jason explains that in 2008, the company had to adjust to the financial collapse, which encouraged them to look at how to impact and assist medical practices, particularly in managing inbound inquiries from patients. 

This pivot created a manual call center, eventually becoming a tech-enabled service utilizing a customer relationship management (CRM) platform. Medical offices use CRMs with a technology-based process or a hand-written list of call response times, appointment scheduling rates, and patient retention metrics. 

Red Spot found a way to streamline the activities already being completed. Red Spot empowers healthcare providers to enhance operational efficiency and improve patient outcomes by integrating various communication channels and providing actionable data insights. This level of personalization is crucial in today's digital healthcare landscape, where patients expect tailored experiences.

Red Spot allows dermatologists to gain valuable insights into their marketing channels, referring providers, and overall performance. This data-driven approach empowers practices to make informed decisions about where to allocate resources for maximum impact.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Kari's journey began with a series of physical symptoms dismissed by multiple dermatologists. Initially, she was told that her skin issues were stress-related and that she needed to relax. This dismissal of her symptoms highlights a common problem faced by many patients: the tendency of healthcare providers to overlook the complexities of chronic conditions. Kari emphasized the importance of knowing your body and recognizing when something is wrong. This self-awareness is the first step in advocating for oneself.

ADVERTISING: This episode is sponsored by Dermavant.

Effective communication is a vital component of self-advocacy. Kari learned to ask the right questions and seek clarity about her treatment options. For instance, when faced with a significant copay for her medication, she navigated the complexities of insurance by asking specific questions about what was needed for her copay assistance program. This proactive approach alleviated Kari’s financial concerns and empowered her to take control of her healthcare decisions.

This episode is about Kari’s patience while advocating for herself, her skin, and her joints. Finding the proper treatment often requires time and persistence. She learned to trust the process, understanding that while immediate results may not be visible, the journey toward healing is ongoing. This mindset is essential for anyone with chronic conditions, as it helps maintain hope and motivation throughout the treatment journey.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Ingrid celebrates the idea that everyone in medical offices should know how to do every role. Training team members to understand each other's roles and responsibilities minimizes delays and errors in obtaining prior authorizations, managing biologics, and building patient empathy. The biologic coordinator's role is as challenging as the front office tasks but in different ways. Ingrid's approach to training her office staff ensures the team can still support patients even in her absence.

ADVERTISING: This episode is sponsored by Dermavant. 

"You have to be like that with your staff too, depending on how big or small because they're gonna respect that loyalty right back," shares Ingrid Mollick on the That’s Derm Good! Podcast.

Ingrid quickly jumps in and completes incomplete tasks when team members get pulled into different projects. With the collective goal in mind of helping clients get access to specialty medication, Ingrid is not worried about “doing tasks outside of her job” because each task adds up to the collective success of the office. This mindset and ability allow the team to work together and hold each other accountable. 

Every biologic coordinator knows that documentation is everything! Ingrid also discussed how a well-communicated workflow ensures seamless patient access to medications. Ingrid emphasizes the importance of effective communication among team members and patients to ensure everyone knows patients' needs and concerns. By fostering a culture of open communication, the team can better support patients throughout their treatment journeys, especially when navigating complex insurance processes.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Alopecia areata is an autoimmune disease that affects approximately 2% of the population, equating to about 7 million people in the United States and 160 million worldwide. This condition is characterized by unpredictable hair loss, which can manifest in various forms, ranging from small patches to complete hair loss on the scalp and body, known as alopecia totalis or universalis. 

ADVERTISING: This episode is sponsored by Dermavant. 

Dr. Anderson’s journey illustrates the intersection of personal experience, professional expertise, and advocacy in alopecia areata. With a background in neurosciences, Lisa transitioned into patient advocacy, ultimately finding her role at NAAF during a pivotal time in the organization’s history. 

Through initiatives like the annual patient conference and the Walk for Alopecia, NAAF fosters a sense of community among those affected, helping to combat the feelings of isolation that often accompany the disease, which is so beneficial. As Dr. Anderson notes, the only predictable aspect of alopecia areata is its unpredictability. The best way to handle such unpredictability is by connecting to a community; NAAF helps foster communication and fight the isolation attached to alopecia areata.

NAAF provides resources, community support, and educational initiatives to raise awareness about alopecia areata. For more information about the National Alopecia Areata Foundation, visit www.naaf.org.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Education is a cornerstone of effective dermatological care, significantly influencing patient adherence to treatment plans and overall health outcomes. Dr. Elizabeth Kiracofe emphasizes that patients often seek to understand the "why" behind their prescribed treatments. Dr. Kiracofe shares multiple experiences where education impacted her dermatology career, including her decision to defer her acceptance to medical school to explore teaching.

ADVERTISING: This episode is sponsored by Dermavant. 

Clear communication about what patients can expect from their treatments is essential. Dr. Kiracofe believes in setting reasonable and appropriate expectations for patient improvement. For instance, with her practice, Airia Dermatology, she explains that patients might feel better before their condition visibly improves, and understanding this can prevent them from prematurely discontinuing treatment.

Dr. Kiracofe's approach exemplifies the importance of education in fostering a collaborative and informed patient-provider relationship in dermatology. By ensuring that patients understand the rationale behind their treatment plans, addressing misconceptions, setting realistic expectations, encouraging active participation, and providing holistic health insights, dermatologists can significantly enhance patient adherence and improve health outcomes. 

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Working in a medical office can be burdensome, and Shayli is fighting to combat this! Learning to manage a patient's biologics requires significant attention to detail and can detract from their primary patient care responsibilities. Dedicated individuals, either in-office or remote, can be more effective and efficient, allowing medical assistants to focus on their primary duties and ensuring patients receive the specialized care they need.

In some cases, office staff may not be fully aware of the steps involved in securing coverage, leading to confusion and delays. On the other hand, patients may not fully understand the medication they have been prescribed or the self-administration process. Biologic coordinators bridge this gap by providing clear explanations and setting expectations for both parties.

Communication is another key aspect of a biologic coordinator's role. Shayli explains how biologic coordinators bridge the office staff and the patient, ensuring everyone is on the same page and clearly understands the medication process. Biologic coordinators educate patients about their medications, including how to administer them properly and what to expect regarding side effects. They also provide ongoing support and answer any questions or concerns that patients may have.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners.

In this frequently downloaded episode, Todd explains why he became obsessed with understanding the condition, altering his diet and stress levels to find psoriasis relief, and how his psoriasis improved since he was initially diagnosed at age 28.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Psoriasis is a complex condition requiring a multifaceted treatment and management approach. In this episode, Todd Bello explains the importance of understanding psoriasis, the role of biologics, the necessity of supportive healthcare professionals, and the power of community and advocacy. By fostering connections and sharing knowledge, individuals with psoriasis can find hope and support on their journey to better health.

Chronic conditions like psoriasis can significantly impact mental health, leading to feelings of depression and anxiety. Todd Bello shares that the same cytokines causing psoriasis can also contribute to mental health issues, which makes psoriasis an especially difficult condition because it is more than skin deep. Todd created a website and blog, which became a supportive community that helps people living with psoriasis foster a sense of belonging and understanding.

Todd’s community grew to include the National Psoriasis Foundation. As a mentor with the National Psoriasis Foundation, Todd has worked with more than 75 mentees, sharing stories, discussing effective treatments, and offering hope to each other. This sense of community provides practical resources, advocacy, and emotional support, crucial for hope and healing. 

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

Angie was a guest in Season 1 of That's Derm Good! and this is a fan-favorite episode! 

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Janelle and Angie discuss how adequate documentation is crucial for successful prior authorizations and can significantly impact patient access to biologic medications. There are a few ways that documentation impacts prior authorizations. 

The Role of Documentation in Prior Authorizations

1. Supporting Medical Necessity: One of the primary reasons for prior authorization denials is the lack of supporting documentation demonstrating the medical necessity of the prescribed medication.
2. Quality of Life Considerations: The podcast highlights that documentation should encompass clinical data and how the patient's condition affects their quality of life. 
3. Specificity and Detail: The conversation points out that documentation must tell a comprehensive story. This means including specific details such as the body surface area affected, the frequency of medication use, and the patient's response to previous treatments.
4. Team Effort: Effective documentation is a collaborative effort that begins at the front desk and continues throughout the entire patient care process. Front desk staff should inform patients about the necessary documentation they need to bring, such as insurance cards and updated medication lists. 
5. Education and Training: The episode discusses the role of organizations like BC Educators in providing training and resources to healthcare staff on proper documentation practices. By educating staff on adequate documentation, healthcare providers can improve their chances of successful prior authorizations. 

By focusing on detailed, accurate, and comprehensive documentation, healthcare providers can significantly enhance their ability to secure prior authorizations, ultimately improving patient outcomes and quality of life.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Melissa Page explains that a healthcare advocate can be anyone who supports this journey, including family members, office staff, social workers, and independent patient advocates. Their primary goal is to facilitate access to care and ensure that patients can adhere to their treatment plans.

When advocates share their experiences and challenges, they create a network of support that is invaluable in addressing the multifaceted issues patients face. As Melissa notes in the episode, “If it’s not you, then who?” This sentiment explains how and why advocates must collaborate to share insights and strategies to serve patients better.

Healthcare advocates play a vital role in the patient journey, acting as intermediaries between patients and healthcare providers. They assist patients in understanding their treatment options, navigating insurance complexities, and accessing necessary medications and services.

This That’s Derm good! episode highlights the confusion surrounding insurance terms such as "accumulators" and "maximizers," which can significantly impact a patient's ability to afford treatment. Advocates are often tasked with educating patients about their insurance plans, helping them understand their benefits, and guiding them through the prior authorization process. 

Melissa Paige believes that everyone along the journey from patient to physician is a healthcare advocate, including medical social workers, healthcare workers within the system, reimbursement managers, independent treatment workers, family members, and office staff.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Hope has developed a concierge model that prioritizes personalized and collaborative care to address these limitations. By offering home visits and flexible appointment times, she allows patients to receive care in a comfortable environment that suits their schedules. This model provides convenience and fosters a deeper connection between the patient and provider. Hope allocates about an hour for each appointment, allowing her to fully understand her patients' needs and engage in meaningful dialogue.

Hope's concierge service also includes ongoing support, allowing patients to reach out via text for follow-up questions or concerns. This level of accessibility marks a significant departure from the traditional model, where patients often feel lost after leaving the office. By providing a direct line of communication, Hope ensures that her patients have the support they need throughout their treatment journey.

Hope's background in complex wound care has significantly influenced her approach to dermatology. She understands the importance of looking at patients holistically, considering their skin conditions, overall lifestyle, and emotional well-being. This perspective is crucial, especially for patients dealing with chronic conditions like psoriasis or eczema, which can have profound emotional impacts.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

However, Raquelle's life took a dramatic turn four years ago when she suffered a stroke. This life-altering event occurred midway through her career and gave her a new perspective on life and her professional journey. During her recovery, she recognized the importance of support and community, which led her to focus on empowering other PAs and mothers. This experience was pivotal in her decision to transition from clinical practice to academia, where she could shape the next generation of PAs and advocate for their needs.

Raquelle's passion for supporting PAs and mothers culminated in creating PA Moms, a community that has grown significantly, now boasting nearly 20,000 members. Through this organization, she aims to provide resources, scholarships, and a supportive network for PAs, particularly those who are also mothers. Raquelle's experiences with health challenges have fueled her desire to help others and highlighted the importance of self-care and understanding one's values in making career decisions.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

There were four main themes of continuing education:

1. Staying Updated with Industry Changes: The dermatology field constantly evolves, with new treatments, drugs, and protocols emerging regularly. Dr. Hawley emphasizes the importance of keeping up with these changes to provide the best care for patients. She mentions that many physicians have fallen behind due to the fast pace of change, which can negatively impact patient outcomes.
2. Enhancing Patient Care: Alena highlights that continuing education equips staff with the knowledge to educate patients effectively. When coordinators and medical assistants are well-informed, they can confidently explain treatment options, procedures, and insurance processes to patients, fostering trust and understanding.
3. Networking and Resource Sharing: Alena and Dr. Hawley encourage professionals to connect and share knowledge and resources with others in their field at events like PAMS. This collaboration can lead to better problem-solving and support when facing challenges like navigating insurance approvals.
4. Utilizing Available Resources: Alena shares her experience leveraging relationships with pharmaceutical representatives and using platforms like LinkedIn to stay informed about new biologics and treatment options. This proactive approach to education allows her to advocate effectively for her patients and ensure they receive the medications they need.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Dr. Patel's work significantly focuses on glutathione, the master antioxidant. He emphasizes that glutathione is vital to detoxification and overall skin health. His initial goal was to enhance glutathione levels to improve immune function and detoxification. However, through user feedback, he discovered that his glutathione-based serum had remarkable effects on skin health, improving skin tone, texture, and overall vibrancy.

One of Dr. Patel's key messages is simplifying skincare routines. He advocates using fewer, more effective products rather than overwhelming the skin with multiple layers of different creams. His approach encourages users to focus on nourishing the skin with high-quality ingredients that enhance skin health.

Dr. Nayan Patel's chemistry and pharmacy background is the foundation for his skin health and care approach. By focusing on the science of skin health, simplifying skincare routines, and prioritizing nutrition, individuals can achieve healthier, more vibrant skin. His journey from pharmacy to skincare innovation is an inspiring example of how passion and knowledge can lead to meaningful advancements in health and wellness.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Diane shares her journey from bedside nursing to becoming a Medicare advocate, highlighting her experiences in hospital education and long-term care. On That’s Derm Good!, Diane Omadhl sheds light on dermatology patients' challenges regarding specialty medication access during Medicare open enrollment. 

The first step to understanding Medicare is knowing whether or not you should enroll. The United States has employer-sponsored plans and individual health plans. 

• Employer-Sponsored Plans: If someone is employed by a company with 20 or more employees, their employer's health plan is considered primary.
• Individual Health Plans: For those with individual health plans, such as those obtained through the Affordable Care Act (ACA), these plans become secondary to Medicare after age 65. Therefore, individuals must enroll in Part A and Part B to ensure complete coverage.

Diane Omdahl highlights the critical need for education and awareness regarding Medicare. As open enrollment approaches, individuals must take proactive steps to understand their options, avoid common pitfalls, and ensure they are making informed decisions about their healthcare coverage.

To make informed decisions, individuals should consider the following steps:

1. Review Current Coverage: Understand how existing health plans will interact with Medicare.
2. Consult Resources: Utilize resources like the Medicare plan finder on medicare.gov to compare options and understand costs.
3. Seek Guidance: If needed, seek help from Medicare educators or financial advisors who can clarify the complexities of Medicare enrollment.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Importance of Communication

1. Provider Relationships: Effective communication with healthcare providers is vital. Rachel points out that coordinators must cultivate strong relationships with providers to ensure all necessary information is included in patient notes for prior authorizations. This collaboration streamlines the approval process and reduces the likelihood of denials.
2. Team Coordination: Communication extends beyond providers. Rachel stresses the importance of engaging with nurses and back-office staff, as they play a crucial role in documenting patient information and addressing patient inquiries. A well-informed team can better support patients and ensure everyone is aligned regarding treatment plans.
3. Patient Interaction: Rachel also highlights the significance of direct communication with patients. By providing her contact information, she ensures that patients have a reliable point of contact for any questions or concerns. This approach fosters trust and helps patients feel supported throughout their treatment journey.

Effective communication is a recurring theme in Episode 46 of That’s Derm Good! Rachel emphasizes the need for coordinators to maintain open lines of communication with providers, nursing staff, and pharmacy personnel. This collaboration is vital to ensure that all necessary information is documented correctly and that patients receive their medications without unnecessary delays.

Building solid relationships with providers and office staff is essential for successful prior authorization processes, as clear communication can prevent delays and denials in patient care.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

A Pharmacy Benefit Manager is an intermediary between health insurers, pharmacies, and drug manufacturers. They manage prescription drug benefits for health plans, negotiating prices and determining which medications are covered. Rachel explains that most people are unaware of PBMs and their significance, often assuming that their health insurance provider is solely responsible for their prescription coverage. In reality, many insurance companies outsource their pharmacy benefits to PBMs, which handle the logistics of drug pricing and distribution.

For patients navigating the complexities of their pharmacy benefits, Rachel offers several strategies:

1. Understand your plan and familiarize yourself with the company's health insurance plan and the specific pharmacy benefits it offers. This includes knowing who the PBM is and what medications are covered.
2. Communicate with HR or Brokers if you need clarification on your coverage. 
3. Explore Cost-Saving Options like international drug options or patient assistance programs. Many manufacturers offer assistance regardless of income level, which can help patients afford their medications.
4. Be Proactive: Patients should take the initiative and seek clarification about their medications, especially regarding prior authorizations and potential out-of-pocket costs.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Dr. Murthy emphasizes that the skin is the body's largest organ, and maintaining health is crucial for enhancing inner beauty and confidence. She points out that many conventional skincare products contain synthetic chemicals that can potentially harm the skin by mutating genes or causing other long-term damage. In contrast, her formulations are designed to be free from these harmful substances, relying instead on the natural properties of plants.

The key ingredients used in many Belfiore Herbal products are lavender, turmeric, sunflower oil, vitamins A and C, calendula, ashwagandha, and shea butter.

Dr. Murthy's commitment to using clean, plant-based ingredients stems from her extensive cellular and molecular biology background. Zehra advocates avoiding synthetic chemicals and animal-derived products, which can harm the skin and overall health. Instead, her formulations focus on physiologic oils that nourish the skin rather than merely sitting on its surface.

Dr. Zehra Murthy's commitment to natural ingredients extends beyond product formulation and encompasses ethical considerations. She sources shea butter from women farmers in Ghana, ensuring that 20% of the profits are reinvested to support these communities. This approach not only promotes sustainability but also empowers women in agriculture.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

In addition to the surgical aspect of Mohs surgery, Dr. Hamid shares the crucial role of reconstruction for skin cancer patients. Each Mohs surgeon works closely with the patient to design a reconstruction plan that restores the skin's appearance and preserves its function, utilizing plastic and reconstructive surgical techniques to minimize scarring and enhance the overall aesthetic result for patients.

Mr. Ramiz Hamid is also involved with the Treatment iTASC's efforts to bridge the gap in access to care for underserved patients with aggressive skin cancers, which are commendable. By offering free Mohs surgery treatment through a network of volunteer surgeons, the organization significantly impacts the lives of individuals who would otherwise struggle to afford or access this essential medical care. iTASC's commitment to expanding its services to reach more regions and eventually becoming a nationwide platform demonstrates its dedication to addressing the unmet needs of vulnerable populations facing skin cancer.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Brie discusses the challenges patients face when starting biologic treatments, such as the need for regular injections and potential side effects. Brie emphasizes the role of the biologic coordinator in guiding patients through the process, addressing their concerns, and providing reassurance. Biologic coordinators play a vital role in ensuring patients feel supported and empowered throughout their treatment by offering patients a safe space to ask questions, express their fears, and seek guidance.

Collaboration and communication among office staff, including front desk, medical assistants, and providers, are essential for ensuring a smooth process for patients seeking treatment. The importance of teamwork and coordination within the dermatology office to provide the best care for patients explains Brie Hutchings in Episode 42 of That’s Derm Good!

Brie highlights the crucial role of each team member in the patient care process. She mentions the significance of front desk staff in creating a positive and welcoming patient environment. Despite facing challenges and frustrations, Brie acknowledges the importance of front desk staff in being empathetic and understanding towards patients who seek help for their skin conditions.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Dr. Meder's skincare line, Meder by Dr. Tiina Meder, incorporates innovative ingredients like peptides and probiotics, which she discovered to be highly efficient and safe for all stages of life. She emphasizes the importance of using safe ingredients suitable for application on the skin during pregnancy, ensuring that her products are practical and free from potentially harmful components.

Meder by Dr. Tiina Meder has an inclusive approach to addressing various skin concerns that women may experience during pregnancy, breastfeeding, and menopause is evident. By offering products tailored to different skin types and sensitivities, Dr. Meder ensures that women can maintain healthy and radiant skin throughout their lives.

According to Dr. Meder, a basic skincare routine should consist of three essential products: a cleanser, antioxidant protection, and a moisturizer adapted to the individual's skin type. This minimalistic approach ensures the skin receives necessary care without overwhelming it with multiple products. By focusing on these core products, individuals can address their skin's basic needs and maintain health and vitality.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Hiring the right people and investing in employees is crucial for enhancing patient care and streamlining office processes. In a podcast episode, Jonathan and Joe emphasized the importance of hiring individuals with the right personality, intelligence, and integrity, as these qualities significantly contribute to the practice's overall success. They mentioned that investing in people, even paying a little more, can lead to better value in the long run.

Technology plays a crucial role in enhancing efficiencies in the office, as discussed in the podcast episode. Jonathan and Joe emphasized the importance of considering how different technologies are stacked and utilized to maximize their benefits. Joe highlighted the significance of technology in streamlining office processes, mentioning that he spends a lot of time talking to people about the technologies he uses and how he stacks them. He emphasized the need to be cautious about how technologies are used and aware that vendors may offer various features, but not all of them may be equally beneficial.

Furthermore, both speakers stressed the importance of creating a positive work culture where employees feel supported and appreciated. They mentioned that happy employees lead to better patient experiences as they are more likely to go above and beyond to provide exceptional care. Joe highlighted that patients often spend more time with support staff than providers, making the team's engagement and motivation crucial.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Finding a mentor and seeking support in dermatology are essential for continuous learning and growth. In a podcast episode, Lauren Miller emphasizes the significance of mentorship and support in dermatology. She shares her experience of seeking guidance from experienced professionals, leading to various career opportunities and achievements.

Success in the healthcare field can be defined differently for each individual. Lauren emphasizes the importance of prioritizing what brings personal fulfillment and joy. While some individuals may thrive on constantly pursuing new goals and achievements, others may succeed by staying on top of the latest therapies and attending clinical practice daily. Lauren acknowledges that everyone's goals and ideas of success are different, and it is essential not to feel pressured to measure up to others.

Furthermore, advocating for education and advancement involves actively seeking professional development and growth opportunities. Lauren's drive to constantly seek new challenges and opportunities for learning has led her to take on roles as a speaker, educator, and leader in dermatology organizations. By embracing these opportunities, she has expanded her knowledge and skills and contributed to the advancement of the field as a whole.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

Medsender is a healthcare technology company revolutionizing healthcare communication and administrative tasks through AI. The company's mission is to fix the broken healthcare communication system by leveraging artificial intelligence to streamline processes and improve efficiency in medical practices.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Furthermore, Zain discussed the future of Medsender and AI in healthcare, mentioning upcoming developments such as enhancing insurance detection, integrating live chat features for staff communication, and expanding the capabilities of AI to generate appeal letters and assist with document analysis. Medsender's goal is to automate administrative tasks and create a network that facilitates seamless communication and collaboration among healthcare providers and staff.

Devon Weaver, the practice manager for Luna Dermatology, shared her experience with Medsender, emphasizing the significant impact the technology has had on their practice. She mentioned that Medsender has improved their office efficiency by up to 70%, relieving staff from mundane tasks and allowing them to focus on providing quality patient care and building personal connections with patients. Implementing Medsender has streamlined their workflow and enhanced the overall patient experience by reducing wait times and improving communication within the practice.

Implementing AI technology, such as Medsender, can significantly enhance office efficiencies by up to 70%, as highlighted in the podcast episode. AI in healthcare communication can streamline processes, automate mundane tasks, and reduce the burden on staff members.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Starting and following a skincare routine can have significant long-term benefits for skin health. Dr. Angela Casey recommends introducing skincare products, such as the Bright Girl beauty line, to children at this age to empower them to take ownership of their health and well-being. As someone who treats and removes skin cancer, Dr. Casey would like to help people reduce the likelihood or even prevent skin cancer if young people take autonomy over their skincare. 

Regular skin checks are crucial for early detection of potential skin issues, such as skin cancer. Dr. Angela Casey emphasizes the importance of proactively monitoring the skin for changes. She recommends checking the skin once a month and standing in front of a mirror to look for changing moles or growths. Dr. Casey uses the ABCDE nomenclature to guide individuals in identifying signs concerning Asymmetry, Borders, Color, Diameter, and Evolution. By being vigilant and noticing any changes in moles or growths, individuals can seek professional dermatology opinions promptly, leading to early detection and timely intervention if needed.

Connect with Angela Casey, M.D.:

LinkedIn: https://www.linkedin.com/in/angela-casey-md/

Website: www.brightgirl.com 

Instagram: @brightgirlbeauty and @angelacaseymd

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Kaye shares her journey of dealing with cystic acne in her 20s and the challenges she faced due to societal pressures and beauty standards. These experiences fueled her passion to create a platform where individuals can feel empowered and confident in their skin, regardless of any imperfections or conditions they may have. Kaye's dedication to advocating for skin positivity and awareness is evident in her commitment to showcasing unretouched images and promoting self-love. By sharing her experiences and creating a supportive environment for her subjects, Kaye's photography is a powerful tool for empowerment and acceptance in the beauty industry.

Kaye's photography approach uses a simple lighting setup to capture her subjects' raw and authentic beauty. She emphasizes the importance of natural lighting and minimal retouching to highlight the true essence of each individual. Kaye's work celebrates diversity, challenges traditional beauty standards, and promotes inclusivity by showcasing unaltered images.

Through projects like "Good Skinfluence" and collaborations with brands like Superdrug and The Inkey List, Kaye Ford has amplified the message of skin positivity and awareness on a larger scale. Her exhibitions and campaigns provide a platform for individuals to share their stories, embrace their skin, and inspire others to do the same.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Language barriers and social determinants of health are critical factors that significantly impact patient care and adherence to treatment plans. In the podcast episode, Paola Gonzalez emphasized the importance of effective communication with patients, especially those from diverse backgrounds.

Furthermore, Paola stressed the importance of healthcare providers being mindful of the social determinants of health that can influence a patient's ability to adhere to treatment. For instance, she highlighted the impact of access to healthy food options on obesity rates in underserved communities. By understanding these social determinants, healthcare providers can better tailor treatment plans to meet the needs of their patients. Additionally, Paola emphasized the significance of considering cultural aspects of care, such as incorporating cultural foods into dietary recommendations, to ensure patients feel understood and supported in their healthcare journey.

Paola's recognition with awards for her contributions to diversity in healthcare further underscores the importance of representation in the profession. Her commitment to mentoring and advocating for underserved communities inspires others to engage and make a difference in providing culturally inclusive care.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

After working as a midwife in Atlanta and Columbus, Mica transitioned to aesthetics. This shift was influenced by the opportunity to address women's skin and body concerns during routine visits. Drawing on her background in midwifery and nursing, Mica brought a unique perspective to aesthetics, emphasizing the importance of self-care for women who often prioritize their families' needs over their well-being.

Mica's journey into aesthetics involved training in procedures like Botox and fillers, which she found to be not only effective but preventative in addressing signs of aging when women and men begin using them in their late 20s. She debunked the misconception that aesthetics results in an unnatural or "frozen" appearance, highlighting the subtle and rejuvenating effects achievable through treatments like Botox and fillers and noting how different products impact the skin differently. 

DermaWise Body Med Spa meets clients' needs with IV hydration, weight loss programs, laser hair removal, micro-needling, B-12 shots, lash extensions, and more. Mica's passion for aesthetics stemmed from her desire to help women feel confident and comfortable in their skin. As co-founder of DermaWise Body Med Spa, she promoted a holistic approach to beauty and self-care, and the clients benefitted from Mica’s attention and experience.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Overall, the connections and conversations facilitated through the podcast have been personally rewarding for Janelle and contributed to the growth and impact of the "That's Derm Good!" community. Through these interactions, Janelle continues to expand her network, learn from others, and inspire listeners to engage in meaningful discussions about healthcare, advocacy, and patient care.

Starting a business and a podcast simultaneously can be challenging. In a podcast episode, the host shared her experience launching BC Educators, a consulting business, and the "That's Derm Good!" podcast. She emphasized the importance of having a skilled podcast producer to manage the workload effectively. The producer was crucial in editing the podcast episodes, ensuring a polished final product. This support allowed the host to focus on building her business without being overwhelmed by the demands of podcast production.

Janelle's journey from being a licensed cosmetologist to working in dermatology and establishing her own business has given her a unique perspective on the significance of access to specialty medications. She shares her experiences of learning about biologics, prior authorizations, and the complexities of the healthcare system to dermatology. Through BC Educators, she offers consulting services to dermatology offices to streamline workflow efficiencies and improve patients' access to specialty medications.

By sharing these stories on the podcast, Janelle continues to educate and empower others in the healthcare community to advocate for improved access to these crucial medications. 

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

In the podcast, Ta’Shona discussed the challenges and intricacies of being a makeup artist, emphasizing the artistry and skill required to create customized makeup looks for each client. From matching foundation shades to mastering techniques like applying false lashes, makeup artists must pay attention to detail and adapt their skills to suit the unique features of each individual. However, Ta’Shona highlighted the importance of understanding skincare in this process, as healthy skin provides a solid foundation for any makeup look.

Furthermore, Ta’Shona discusses undertones such as warm, cool, neutral, olive, and rosy. She highlights the importance of understanding these nuances and how they can impact the choice of foundation shade. By recognizing the subtle differences in undertones, makeup artists and beauty enthusiasts can tailor their foundation selection to enhance the skin's natural beauty and radiance.

The podcast discussion underscores the idea that less is more in makeup. Focusing on skincare, using lighter products, and using minimal powder can achieve a more natural and radiant makeup look. Ta’Shona Gibson explains how embracing this approach allows for a more effortless and timeless beauty style that enhances one's natural features without masking them.

Connect with Ta’Shona Gibson on her blog: https://bio.site/theoilyesti

Connect with Ta’Shona Gibson on social media: https://www.tiktok.com/@theoilyesti

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Another challenge highlighted in the podcast is the lack of formal training programs for biologic coordination. While some resources and training are available, hands-on experience and real-world scenarios play a significant role in understanding the nuances of the job. This further underscores the need for mentorship, peer support, and a strong community of biologic coordinators to share best practices and insights.

Tommie Major also discusses the Patient Access Management Summit (PAMS), where dermatology professionals gather to enhance patient care. The summit features various speakers and sessions where attendees can ask questions and learn from each other. The Issue and The Fix segment facilitates an exchange of knowledge and experiences, enabling participants to gain insights and solutions to common issues in the field.

Tommie Major shares a personal experience where collaboration and communication were key in resolving a patient issue. When a patient had a reaction to a biosimilar medication and needed to switch back to the original medication, Tommie had to navigate insurance challenges. She effectively communicated with the insurance company, clarified misunderstandings, and engaged a dermatologist in a peer-to-peer discussion to ensure the patient received the necessary treatment. This example underscores the importance of collaboration, communication, and seeking help from peers and experts in resolving complex issues in biologic coordination.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Collaboration is key for learning, as demonstrated in Misti Leigh Tompkins' experience in the healthcare industry. Tompkins, a patient advocate and biologic coordinator in rheumatology, emphasizes the importance of bringing specialists from various fields to educate and support one another. She highlights how patients with comorbidities and autoimmune conditions benefit from a collaborative approach that involves multiple specialties working together.

In conclusion, healthcare professionals must be aware of third-party administrators and their potential impact on patient care. By proactively identifying these administrators and advocating for their patients, healthcare providers can navigate the complex insurance landscape more effectively. Additionally, raising awareness about the practices of these third-party administrators can help protect patients from unnecessary barriers to medication access. Ultimately, staying informed and vigilant in dealing with third-party administrators is essential for ensuring quality care and support for patients in need.

In conclusion, Misti Leigh Tompkins' journey and the founding of the ACBC highlight the importance of collaboration in learning. Professionals can enhance their knowledge, skills, and patient care practices by collaborating with others in the field. Through ongoing support and education, biologic coordinators like Tompkins can continue to grow and succeed in their roles, ultimately contributing to the success of dermatology practices and the well-being of their patients. Collaboration is key for learning, as it enables individuals to expand their horizons, stay informed, and make a positive impact in their respective fields.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

As an advocate, Reuben has received messages from individuals struggling with vitiligo, especially those who were diagnosed in adulthood and are navigating the emotional impact of the condition. Through his platform and collaborations with organizations like the Vitiligo Society UK, Reuben provides guidance, support, and resources for individuals seeking information and connections within the Vitiligo community.

Reuben's commitment to mental health and well-being is evident as a certified mental health first aider. Reuben prioritizes self-care and mental wellness in his advocacy work by promoting activities like hiking, connecting with nature, and maintaining a healthy lifestyle.

Overall, Reuben Sam's journey serves as a beacon of hope and empowerment for individuals with vitiligo and those facing challenges with self-acceptance. His story highlights the transformative power of embracing one's uniqueness, finding strength in vulnerability, and inspiring others to love themselves unconditionally.

In Episode 29 of That’s Derm Good!, Reuben Sam shared his journey of coping with vitiligo. He highlighted the importance of mental health awareness and self-care in dealing with challenges like vitiligo. Reuben Sam emphasized the significance of nature, physical activity, and seeking support to maintain mental well-being while managing a condition like vitiligo.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Lia's background was initially in clinical work, where she traveled and worked in various hospitals and clinics across the United States. She wore different hats, from medical assistant to phlebotomist to EHR educator. Her diverse experiences and roles eventually led her to specialize in dermatology and plastic surgery, where she found her passion for working in specialty practices.

As an EHR specialist, Lia's role evolved as the practice she worked for grew into an enterprise practice. She took on responsibilities in workflow optimization, evaluations, interfacing, and integrations, showcasing her adaptability and willingness to learn and grow in the field. With her teaching and clinical work background, Lia found a natural fit in educating and training others in EHR management.

Lia Clarida’s insights underscore the need for continuous education and training in utilizing EHR systems. Developing training materials, identifying super users within the practice, and offering ongoing support are crucial to optimizing workflow with EHR systems. Investing in education and training ensures that staff members are proficient in using the EHR system to its full potential.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Carrie’s experience of trying different biologics over the years underscores the significance of persistence in finding the right treatment for each individual. While the timeline for improvement may vary, some medications can greatly enhance the quality of life for psoriasis patients. Carrie’s success story with Salique, a medication that finally cleared her skin after years of trying various treatments, demonstrates the effectiveness of available medications.

Moreover, Carrie’s commitment to her patients and dedication to providing support and follow-up care showcase the level of care and advocacy patients can expect when seeking psoriasis treatment. By sharing her story and experiences with patients, Carrie instills hope and confidence in individuals struggling with psoriasis, reassuring them that options are available to help manage their condition and improve their quality of life.

Collaboration and sharing experiences with other healthcare professionals can significantly enhance process efficiency and improve patient care. In the podcast episode, a biologic coordinator, Carrie Wilt, emphasized the importance of collaboration in the healthcare industry. She mentioned attending meetings where she learns from others and implements new strategies in her workflow. By connecting with other professionals, Carrie gains insights into best practices and innovative approaches to handling challenges in patient care.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Alisa Redmon, a medical assistant and biologic and medication access coordinator, shares her journey into the medical field. Initially trained in emergency management, she transitioned to dermatology due to the demanding nature of her previous role. Starting in family practice, Alisa eventually found her passion in dermatology, appreciating the visual results and gratification it offers.

Furthermore, dermatology is a field constantly evolving with new advancements in technology and research. This means dermatology healthcare providers like Alisa always learn and adapt to stay current with the latest treatments and techniques. This continuous learning process can be intellectually stimulating and rewarding for those in the field.

As highlighted in the podcast episode with Alisa Redmon, documentation is crucial in obtaining access to specialty medications. She emphasized the significance of proper documentation in ensuring patients receive the medications prescribed by their healthcare providers. Alisa discussed how insurance companies often require specific documentation to approve prior drug authorizations and the challenges that arise when documentation is incomplete or inaccurate.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

As the co-founder of Plait, Michael Rubio emphasizes the user-friendly interface and ease of implementation, making it accessible even to practices that may not be tech-savvy and clients to communicate with their dermatologists. Plait saves time and resources for practices, enhances efficiency, and improves overall patient care.

Michael discusses the importance of building rapport with patients before discussing treatment options in dermatology. The speaker compares the process to dating, where the initial focus is building trust and understanding the patient's knowledge and goals before diving into medical information. By taking this approach, the speaker emphasizes the importance of creating a safe and open environment for patients to ask questions and feel heard.

Michael Rubio is a creator! The former podcast host and published author used writing to alleviate burnout. Michael also encourages clinicians to process their experiences, reflect on their practice, and build their authority in their field through writing. Writing can be a form of self-care for clinicians. By engaging in creative expression, clinicians can tap into their creativity, relieve stress, and prevent burnout. Writing can serve as a form of therapy, allowing clinicians to explore their thoughts and emotions safely and productively.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Shanna's journey in dermatology began with her education and training as a Physician Assistant (PA). She is a board member of Diversity in Dermatology, a nationwide organization that provides education and support for nurse practitioners and PAs in dermatology. Through this organization, Shanna has expanded her knowledge and skills in the field, allowing her to offer the best possible care to her patients.

Shanna Maranti's dermatology journey is a testament to her passion for the field and the importance of education and mentoring in the medical profession. Throughout her career, Shanna has been dedicated to learning and growing in her field, and she has made it a priority to pass on her knowledge and experience to younger PAs and nurse practitioners.

Shanna's commitment to education and mentoring is evident in her work with diversity in dermatology. She recognized the need for a more diverse education in the field. She partnered with other industry leaders to create opportunities for PAs and nurse practitioners to understand better dermatology, including skin color and other important topics. By sharing her expertise and experience, Shanna is helping to shape the future of dermatology and ensure that all patients receive the best possible care.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

One key aspect of Jenni's role as a patient advocate is her ability to educate and empower clients to advocate for themselves regarding their medical bills. By providing guidance, support, and expert knowledge in navigating the healthcare billing system, Jenni helps patients understand their rights and options for resolving billing disputes.

Medical bills can be a source of confusion and frustration for many patients. Estimates show that between 30 and 80% of medical bills contain errors, and patients must take a proactive approach to reviewing and understanding their bills. One way to ensure accuracy and fairness in medical billing is to match the bill with the insurance company's Explanation of Benefits (EOB).

Matching medical bills with the EOB ensures transparency, accuracy, and fairness in healthcare billing. Patients who review and understand their bills can avoid unnecessary costs, identify billing errors, and advocate for their rights as healthcare consumers. Patient advocates play a vital role in guiding patients through this process and advocating for their best interests in the complex world of medical billing.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

Raana emphasizes the importance of using Lunaescent to apply skincare products, as it allows for precise and controlled application. Unlike fingers, which can absorb a significant amount of product, Lunaescent ensures that the product goes directly onto the skin without waste. Raana created this product after her fingers became sensitive from applying topical creams to her son.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

The journey to develop this product took work, as it took years of research, trial and error, and perseverance to bring the idea to life. However, Raana’s determination and belief in finding a better way to care for her son's skin drove her to see the project through to completion. The result is a revolutionary skincare tool that allows users to apply medication with precision and effectiveness without compromising their skin health.

Raana Kashani Gregg is also a lawyer whose experience as an immigrant has shaped their perspective on innovation and problem-solving. Raana’s journey from a science-oriented student to a lawyer advocating for freedom and democracy highlights their commitment to positively impacting the world. Lunaescent’s innovative approach to skincare reflects this dedication to finding practical solutions to common problems, ultimately improving the lives of others.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

A key aspect of Stephen Lewellis’ practice is his focus on treating skin conditions and addressing the underlying factors contributing to them. Stephen emphasizes the link between skin issues like psoriasis and systemic health problems such as metabolic syndrome. By recognizing the holistic impact of skin conditions on overall health, Stephen Lewellis aims to offer patients a more thorough and effective treatment strategy.

One of the critical aspects of a holistic approach to dermatology care is the importance of patient education and empowerment. In a traditional dermatology setting, patients may only have a few minutes with their provider and leave the office feeling confused or unsure about their treatment plan. In contrast, a holistic dermatologist, Stephen Lewellis, takes the time to have meaningful conversations with patients, ensuring they understand their condition, treatment options, and the importance of lifestyle changes in managing their skin health.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Renata explains that the gut microbiome begins developing in utero, highlighting the significance of gut health even before birth. Research suggests that an imbalance in the gut microbiome can contribute to the severity of skin conditions such as eczema and psoriasis. By promoting a healthy gut microbiome, individuals may experience improvements in their skin health.

When patients feel comfortable and empowered to ask questions, voice concerns, and express their needs, it creates a collaborative environment where both the provider and the patient work together as a team toward achieving optimal skin health. Renata Block highlights the importance of providing the tools for treatment and ensuring that patients understand the reasons behind their skin condition, why specific treatments are prescribed, and how they can actively participate in their care.

Connect with Renata Block on Instagram at @savvydermdiva, on TikTok @DermatologyWithRenata, and her website, Savvy Derm Diva. 

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

After prolonged use of topical steroids, Briana describes the debilitating symptoms she experienced during withdrawal, including redness, swelling, burning, itching, and hair loss. Picking up a camera, Briana began to share her experiences on YouTube, which offered a transparent, behind-the-scenes perspective to TSW sufferers. 

Through her documentary and the film Preventable, Briana Banos raises awareness about TSW and the severe withdrawal symptoms that could have been avoided with proper medical care. Patients living with TSW face immense physical and emotional challenges. They must receive support and not go through it alone. Briana mentions the time spent thinking about and managing her skin, how TSW impacts what she eats, her relationships, and her confidence. 

While Briana has every reason to be upset about how TSW has impacted her life, this episode also discusses why Briana lives in Scotland and is studying filmmaking to produce the second chapter of ‘Preventable.’ Briana encourages medical practitioners to be open and honest with patients, even if they do not have all the answers, because patients appreciate transparency and genuine care from their healthcare providers. 

She mentions the nonprofit organization ItSan, which provides resources and support for TSW patients. Additionally, she highlights the Scratch That Girls organization in the UK, which offers valuable resources for individuals in the region.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

Organizations mentioned in the podcast:

https://www.itsan.org/
Preventable Film

https://www.youtube.com/watch?v=v-pzwdSmT6o

https://www.youtube.com/watch?v=Hv5Lmy-ItY0

https://scratchthat.org.uk/

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Through her experience, Jennifer discovered the power of natural medicine, clean eating, and identifying food triggers for her son's eczema. Implementing an elimination diet and removing specific food triggers significantly improved her son's skin. This revelation led Jennifer to explore holistic and natural treatments further, eventually leading her to create YORO Naturals, a company offering products tailored to individuals with eczema. YORO Naturals is unique because it provides specialty medications that can be sold by her retail company, The Eczema Company. 

Jennifer Roberge highlights the significance of keeping a journal to record the outcomes of various treatments. By documenting the effects of different products, dietary changes, and lifestyle adjustments, individuals can gain insights into what triggers their eczema and what helps alleviate symptoms. This systematic approach allows individuals to track patterns, identify potential triggers, and assess the effectiveness of different interventions over time.

Jennifer's experience with her son's eczema led her to create resources like the Itchy Little World blog, The Eczema Company, and YORO Naturals. These platforms allow parents and individuals with eczema to connect, share experiences, and find support. By sharing her story and providing information on alternative treatments and natural skincare products, Jennifer empowers others to explore different options and not lose hope in their journey towards managing eczema. Connect with Jennifer Roberge:

https://eczemacompany.com/

https://itchylittleworld.com/

https://yoronaturals.com/

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DermGPT, has brought about a paradigm shift in the field of dermatology. Dr. Kamangar explains how this AI-powered tool is like having a second-year medical student assist you by leveraging machine learning algorithms to mimic the decision-making processes of human dermatologists, providing accurate and evidence-based recommendations for skin conditions. 

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

DermGPT holds the potential to revolutionize processes within the field. As discussed in the podcast episode, DermGPT is a language model that has been trained on over 3000 publications and writings from the dermatology field, ensuring precise and accurate information without errors or hallucinations commonly seen in other AI models. One of the critical benefits of DermGPT is its ability to assist with prior authorizations, streamline the process and reduce the time and effort required by physicians and staff. This can lead to faster medication approvals, improving patient care by ensuring timely access to necessary treatments.

AI is infused into everything, from healthcare to marketing, entertainment, and education. As we navigate this new era of technology, it is essential to embrace the opportunities that AI presents while also being mindful of the potential challenges and ethical considerations that come with it. With the right approach, Dr. Faranak Kamangar's AI has the potential to revolutionize our world and shape a brighter future for generations to come.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Kimberly Bailey explains the origins of MIPS, detailing how it emerged as a solution to the unsustainable Medicare reimbursement model based on the sustainable growth rate. MIPS, which stands for Merit-Based Incentive Payment System, is a data program implemented by CMS (Centers for Medicare and Medicaid Services) to shift from fee-for-service to value-based care. She highlights the shift from fee-for-service to value-based care, emphasizing the program's focus on data collection and preventative care to improve patient health and reduce Medicare spending.

One crucial aspect of the MIPS program is the requirement for thorough documentation. While MIPS can be complex and time-consuming, it offers the potential for increased reimbursement for medical practices. Physicians can improve patient outcomes and enhance their financial viability by focusing on value-based care and meeting the program requirements. Kimberly Bailey proves she is an expert by explaining MIPS practically and without jargon. 

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

In this episode, Jason Zemcik emphasizes the importance of breaking down the complexities of healthcare and helping clients and patients understand the intricacies of copay cards, accumulators, and maximizers. Jason also highlights the need for diligence and thoroughness in explaining these topics, given the general population's low health literacy and understanding.

ADVERTISER: Looking to equip your dermatology office staff better? Work with BC Educators offers in-office training and virtual biologic coordinators to create a single point of contact for everything from prior authorizations to prescription acquisition and patient follow-up. To ensure patients have access to the medications they need, visit bceducators.com.

In the healthcare industry, recognizing potential and giving back is particularly important. Jason’s company, Policy Reporter, operates in the market access intelligence space, tracking payer policy changes and developments. Their goal is to provide timely and accurate information to their clients. By doing so, they empower manufacturers and practice staff to navigate the complex healthcare access and coverage landscape.

Efficiency and productivity are crucial in healthcare; tools like Policy Reporter can significantly improve both. By eliminating the need for manual research and documentation, healthcare providers can save valuable time and allocate their resources more effectively. This episode is about how healthcare advocates can improve and the value of advocacy because everyone is a patient at one point. 

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Visiting a dermatologist in Australia helped Stephanie Philpot establish a link between anxiety and eczema. Stephanie emphasizes how mental health profoundly affects day-to-day life and overall quality of life, underscoring its importance alongside medical treatments for skin conditions.

During the summer of 2020, Stephanie searched for suitable sunscreen for her sensitive skin, contacted a brand, and asked if they had sunscreen samples. Although the companies didn't have samples, they offered a refund if she didn't like the product. While this was a common practice for many brands, it didn't sit well with Stephanie. She realized that throughout her life, she had often wasted money and time on full-sized products that didn't work for her eczema-prone skin. So, Stephanie did something about this common issue: she began to offer skincare samples to people with sensitive skin.

Through her blog and the Eczema Sample Store, Stephanie hopes to empower others with eczema to embrace their whole selves and find products that work for them. Stephanie's entrepreneurial venture is a testament to the power of personal experiences and her desire to positively impact others facing similar challenges.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

A key part of this interview is a discussion between Julia Regan and Janelle Ball about making patients feel supported rather than treated as a number. When people think about technology and tech, they anticipate robotic or impersonal. RxLightning continuously evolves from its initial focus on dermatology to include various specialties, including oncology, transplant medications, and rare diseases. This expansion ensures that healthcare professionals across various specialties can benefit from the platform's features and streamline the access process for their patients. 

ADVERTISER: Looking to equip your dermatology office staff better? Work with BC Educators offers in-office training and virtual biologic coordinators to create a single point of contact for everything from prior authorizations to prescription acquisition and patient follow-up. To ensure patients have access to the medications they need, visit bceducators.com.

Streamlining specialty medication access is crucial for improving patient outcomes and reducing the burden on healthcare offices. RxLightning, with its innovative platform, is playing a significant role in revolutionizing the access journey for specialty medications. By providing transparency, simplifying processes, and connecting stakeholders, RxLightning makes it easier and faster for patients to access their needed medications. Julia Regan is meeting her goal of expanding medication access. Improving patient satisfaction also allows healthcare professionals to focus on delivering quality care. With the continuous expansion and evolution of the platform, RxLightning is set to make a lasting impact in the field of specialty medication access.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

This episode is special because Jerilyn shares how her military experience instilled self-discipline and self-responsibility, which has proven beneficial in their professional role. Jerilyn Arneson explains that the military constantly pushed them to go the extra mile and take the initiative rather than relying on others. This mindset of proactivity and personal accountability became ingrained during their time in the military and is invaluable in healthcare.

Jerilyn Arneson received free training on 19 Medicare modules during this volunteer work. However, the most valuable part of the experience was the opportunity to train with certified Medicare benefits counselors for four hours a week. Jerilyn listened to these counselors as they assisted new Medicare patients in enrollment. Through this training and observation, Jerilyn gradually grasped Medicare better and realized the importance of breaking the information into manageable portions to make it accessible to everyone. Jerilyn’s current goal is to demystify Medicare and help others feel empowered to learn and understand it.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

The episode also delves into the potential isolation that can accompany the coordinator role. The speaker acknowledges that only some in the workplace have a partner, and some coordinators may feel they are navigating their work alone. Because of the potential for isolation, Lacey works hard to bolster the camaraderie among team members through regular communication and conversations to build relationships and stay engaged with each other. 

ADVERTISER: Looking to equip your dermatology office staff better? Work with BC Educators offers in-office training and virtual biologic coordinators to create a single point of contact for everything from prior authorizations to prescription acquisition and patient follow-up. To ensure patients have access to the medications they need, visit bceducators.com.

Overall, Lacey's experience with the buy-and-bill process is a testament to the importance of continuous learning and growth in the medical field. It highlights the need for healthcare professionals to be adaptable and willing to take on new challenges. Lacey's journey demonstrates the positive impact that can be made when individuals are given opportunities to step outside their comfort zones and embrace new responsibilities.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Dr. Drew emphasizes the importance of treating the whole body in dermatology rather than just focusing on specific skin conditions. He explains that dermatologists are trained to look for cutaneous signs of systemic diseases, such as diabetes or high blood pressure, which may manifest on the skin. This holistic approach allows dermatologists to identify underlying health issues and provide comprehensive patient care.

One reason dermatology profoundly impacts patients' lives is the visible nature of skin conditions. Dr. Drew mentions that dermatologists often see patients initially diagnosed by primary care physicians or OB/GYNs. Skin conditions like melanoma, which can be life-threatening, are often first detected by non-dermatologists. Therefore, dermatologists play a crucial role in diagnosing and treating these conditions, ensuring early intervention and improved outcomes.

Dr. Drew acknowledges that careful planning and coordination are essential in medical missionary work to ensure that you address the community's specific needs. Going with a group that includes experienced veterans and newcomers creates a balance of knowledge and fresh perspectives that contribute to the mission's success. You can trust Dr. Drew when he advises about best practices for mission work; after all, he has traveled on more than 30 international trips, including trips to Kenya, Peru, Uganda, and Sierra Leone.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

NOTE: Zeinub Alber is sharing her opinions and thoughts about healthcare; her comments do not reflect the opinions of her employer. 

Zeinub highlights the importance of comprehensive documentation as good clinical practice. Additionally, this documentation serves as a means to revisit and evaluate the efficacy of treatments or interventions that benefit the patient.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Zeinub saw the emergence of field reimbursement specialists (FRMs) and the importance of pharmaceutical sales reps in her education and patient care. She realized these roles impacted her ability to navigate the system and help her patients receive the needed therapies. Inspired by their work, she became an FRM, aiming to touch more lives and support healthcare professionals like her.

The discussion between Janelle Ball and Zeinub Alber addresses the role of insurance companies in questioning the treatments or interventions being administered. Zeinub challenges the idea that insurance companies create obstacles or seek reasons to deny coverage. Instead, ask questions of patients and providers to ensure that the treatments or interventions are supported by evidence and are safe and effective.

ADVERTISER: Looking to equip your dermatology office staff better? Work with BC Educators offers in-office training and virtual biologic coordinators to create a single point of contact for everything from prior authorizations to prescription acquisition and patient follow-up. To ensure patients have access to the medications they need, visit bceducators.com.

Overall, the episode emphasizes the importance of healthcare providers recognizing the significance of biologics in a patient's journey and making them accessible in their offices. It acknowledges the challenges office staff face in accessing and understanding biologics but also highlights the increasing availability of resources and support. Patients are encouraged to actively participate in decision-making and stay informed about their insurance coverage.

Zeinub’s story also demonstrates the importance of education and networking in overcoming these challenges. By actively seeking out opportunities for learning, attending dinner programs, and engaging with sales reps and FRMs, Zeinub enhanced her knowledge and improved patient outcomes. She recognized the value of collaboration and leveraging the expertise of others in the field.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Elizabeth Johnson likes to network, party, and advocate. The CEO's primary goal is to empower and support healthcare workers because she believes that her legacy is helping them become more efficient and effective in their roles. Elizabeth Johnson aims to equip them with the necessary education and resources to excel and become heroes for their patients. 

Elizabeth Johnson highlights the challenges nurses face working in hospitals, which led her to seek a position with more manageable hours. She stumbled upon an allergy position on Craigslist, thinking it would be a straightforward job dealing with runny noses. However, she quickly realized that allergy immunology encompasses many conditions and treatments and fell in love with the specialty.

As the President of NAMAPA (National Association of Medication Access & Patient Advocacy), Elizabeth knows how authenticity, empowerment, and resiliency can improve healthcare. As the President of this organization, Elizabeth can advocate for patients and healthcare advocates on a large scale.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Dr. Kopelman took proactive steps to gain experience and knowledge in dermatology. She sought dermatology research opportunities and ran the dermatology club at their medical school. However, she realized she needed more hands-on experience, so she began rotations across the United States. This required significant effort and resources, as she had to travel long distances and face the disappointment of being turned away from some rotation sites. Despite these challenges, she did not give up.

The individual's persistence is also evident in their post-graduate journey. After completing their intern year, she took two to three years to focus solely on dermatology research and clinical fellowships. Dr. Hannah Kopelman wanted a strong foundation and felt competent in the field. She continued to seek opportunities for growth and learning, even during the COVID-19 pandemic. 

ADVERTISER: Looking to equip your dermatology office staff better? Work with BC Educators offers in-office training and virtual biologic coordinators to create a single point of contact for everything from prior authorizations to prescription acquisition and patient follow-up. To ensure patients have access to the medications they need, visit bceducators.com.

Dr. Hannah Kopelman adapted to the circumstances by engaging in teledermatology and working as a medical assistant despite already having a medical license. Their commitment to their dream career was unwavering. 

One of the exciting developments in dermatology is the emergence of accessible teledermatology platforms for patients. This podcast transcript highlights the efforts of an individual working on such a platform called Derm On Demand. This platform aims to offer accessible care to patients anywhere at any time.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Brooke's dedication to wound care stems from her desire to educate patients on proper wound care techniques. As a dermatology RN, she encounters various surgeries, including excisions and Mohs surgery. One of her primary responsibilities is explaining how to care for their wounds and emphasizing the importance of using pressure dressings, especially for elderly patients on blood thinners. By educating patients on wound care, Brooke aims to prevent bleeding, reduce the risk of hematoma formation, and minimize the chances of infection.

One aspect of wound care that Brooke emphasizes is the importance of keeping the wound moist. Many patients mistakenly believe that allowing a scab to form is necessary for proper wound healing. However, Brooke educates patients on the benefits of using Vaseline or Aquaphor-based products to keep the wound moist. While this may prolong the healing process slightly, it ultimately yields the best cosmetic results. Patient education plays a crucial role in wound healing, and Brooke ensures that her patients understand the rationale behind each step of the care process.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Todd Bello discusses his initial psoriasis diagnosis and how the disease literally changed his life—forcing him from his role as an EMT and firefighter. For over a decade, Todd has met with countless doctors and dermatologists, participated in clinical trials, and tested specialty medications as he overcomes psoriasis. 

Todd manages an award-winning blog called Overcoming Psoriasis. This peer-to-peer community allows psoriasis patients to discuss their medical conditions, explore the concept of hope, and flaunt images of their flare-ups.

ADVERTISER: Looking to equip your dermatology office staff better? Work with BC Educators offers in-office training and virtual biologic coordinators to create a single point of contact for everything from prior authorizations to prescription acquisition and patient follow-up. To ensure patients have access to the medications they need, visit bceducators.com.

Todd Bello also addresses the devastating impact of psoriasis on quality of life, noting that its severity can vary. Some individuals experience mild symptoms on their elbows and knees, while others have more severe cases. Todd Bello mentions the potential strain on personal relationships when psoriasis affects sensitive areas like the groin. They also highlight the connection between psoriasis and depression, explaining that the same cytokines responsible for psoriasis can also exacerbate depressive symptoms.

Overall, Todd is now an expert in psoriasis. From the numerous speeches that he has given to the presidents of medical organizations and his extensive knowledge about gene-targeted medications, this episode proves why psoriasis patients must learn to advocate for themselves. 

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

The role of a biologic coordinator is crucial in the healthcare industry, particularly in dermatology. Angela Lee is a biologic coordinator and Chief Operations Officer of BC Educators, which offers in-office training and virtual biologic coordinators to create a single point of contact.

ADVERTISER: Looking to equip your dermatology office staff better? Work with BC Educators offers in-office training and virtual biologic coordinators to create a single point of contact for everything from prior authorizations to prescription acquisition and patient follow-up. To ensure patients have access to the medications they need, visit bceducators.com.

Dermatology office staff must appreciate the importance of gathering patient information, such as their medication history and any tried and failed therapies. This information is crucial for insurance companies to determine the medical necessity of a prescribed treatment because having a vast knowledge of the patient's medical history benefits the patient and their care.

Angela explains that one of the critical aspects of being a biologic coordinator is the ability to navigate the complex landscape of biologics and specialty medications. These medications often require prior authorizations, which involve gathering and submitting documentation to insurance companies to demonstrate the medical necessity of the specialty medication. 

One aspect of a biologic coordinator's role is managing the Merit-Based Incentive Payment System (MIPS). The MIPS program aims to transition physicians from fee-for-service to value-based care. It incentivizes high performance and penalizes those who need to meet program requirements. The biologic coordinator is crucial in ensuring that the office achieves high performance in MIPS and receives the associated incentives.