Switchboard

Afghan Women's Health

Switchboard — Thu, 09 Jan 2025 15:02:09 -0500

This episode of the Switchboard Podcast discusses the unique health challenges faced by Afghan women during and post-resettlement. Host Jesse Griggs speaks with Naheed Samadi Bahram, U.S. Country Director for Women for Afghan Women and a technical advisor for the Society of Refugee Healthcare Providers. Together, they explore how the healthcare system can better address the physical, mental, and social well-being of Afghan women, from maternal health to mental health stigma and cultural sensitivities.

Preparing for the Arrival of High-Risk Medical Cases

Switchboard — Thu, 02 Jan 2025 12:10:51 -0500

In this episode of the Switchboard Podcast, "Preparing for the Arrival of High-Risk Medical Cases," we discuss essential strategies for resettlement service providers working with newcomers who have complex medical needs. Janet Kurczaba, Intensive Case Manager Supervisor, shares her expertise on identifying high-risk cases, collaborating with healthcare providers, and navigating challenges such as Medicaid enrollment, access to specialists, and the use of interpretation services. This episode provides practical insights on developing effective partnerships with healthcare systems and empowering families to advocate for themselves, ensuring that high-risk individuals receive the care they need upon arrival.

Collaborating with Pediatricians and Families to Care for Newcomer Children

Switchboard — Tue, 31 Dec 2024 11:12:36 -0500

In this episode of the Switchboard Podcast, "Collaborating with Pediatricians and Families to Care for Newcomer Children," we discuss the unique challenges and best practices in providing healthcare to immigrant and refugee children. Dr. Anisa Ibrahim, a pediatrician and medical director at Harborview Pediatrics Clinic, shares her expertise on navigating the complexities of pediatric care for newcomers. Topics include addressing malnutrition, developmental delays, mental health concerns, and infectious diseases, as well as fostering effective partnerships between healthcare providers, families, and community organizations. This discussion provides valuable insights for service providers looking to support the health and well-being of newcomer children and their families.

Culturally Driven Health Communications

Switchboard — Mon, 30 Dec 2024 16:20:18 -0500

In this episode of the Switchboard Podcast, "Culturally Driven Health Communications," we explore the critical role of culturally sensitive health communication in supporting immigrant and refugee communities. Our guest, Syreeta Wilkins, a communication strategist at the National Resource Center for Refugees, Immigrants, and Migrants (NRC RIM), shares her expertise on creating impactful health materials tailored to diverse cultural contexts. The episode explores strategies for community engagement, the importance of trusted messengers, and the innovative use of culturally validated tools to address public health challenges. Listeners will gain practical insights on bridging communication gaps and fostering health equity through culturally informed approaches.

Ask an Expert: Serving Newcomer Women in Financial Capabilities Programs

Switchboard — Fri, 22 Nov 2024 11:23:28 -0500

Led by: Kevin Davis, Sr. Program Officer, Workforce Development IRC PE
Guest speaker: Maria Sigalas, Sr. Program Officer, Financial Capabilities IRC PE

Recording: August 2024

Episode overview: Finances are a primary concern for many newcomer families. However, newcomer women are often underrepresented in many economic empowerment and financial capabilities programs offered by refugee service providers. What are the factors behind this? This episode aims to look at the challenges that newcomer women face in accessing financial capabilities programs and discuss some practical strategies from the field.

The IRC received competitive funding through the U.S. Department of Health and Human Services, Administration for Children and Families, Grant #90RB0052 and Grant #90RB0053.The project is 100% financed by federal funds. The contents of this document are solely the responsibility of the authors and do not necessarily represent the official views of the U.S. Department of Health and Human Services, Administration for Children and Families.

The Role of Tech in Resettlement: Discussing Artificial Intelligence

Switchboard — Wed, 14 Aug 2024 16:13:12 -0400

In this episode of the Switchboard Podcast's series, "The Role of Technology in Resettlement," we delve into how artificial intelligence (AI) can play a pivotal role in enhancing digital literacy and improving outcomes for newly arrived refugees. Our expert guests share practical insights on integrating AI tools into resettlement programs, exploring how these technologies can help refugees better navigate their new communities and access essential services. The discussion also draws on cross-industry practices, highlighting innovative approaches that can be adapted for resettlement.

Demystifying Client-Centered Services

Switchboard — Mon, 05 Aug 2024 22:07:03 -0400

Serving clients and providing case management is at the heart of refugee service provision. Providing client-centered services requires more than a certain attitude and an ethical stand; client-centered practices are also a skill set. But what does this term actually mean? What is the logic behind centering the client in our resettlement services, and how do we start to embody that in all our services? This episode aims to simplify and explain what it means to deliver client-centered services and offer some practical strategies to center the client regardless of the setting or refugee service program. In this podcast, we delve into the heart of personalized support, exploring how client-centered approaches empower refugees or newcomers to reclaim their narratives and rebuild their lives with dignity and resilience.

The Role of Technology in Resettlement: Digital Literacy Part 2

Switchboard — Thu, 30 May 2024 13:39:45 -0400

This podcast offers valuable resources, training, communities of practice, and programmatic assistance to programs funded by ORR and those serving ORR-eligible populations. This is part 2 of 4 digital literacy episodes.

In today's episode, host Krysti Nellermoe explores the topic of digital literacy, emphasizing how service providers can help new arrivals develop essential digital literacy skills. The guest for this episode is Leana Mayzlina, who brings her expertise to the discussion. Join the conversation to gain insights and practical strategies for enhancing digital inclusion efforts within refugee service programs.

The Role of Tech in Resettlement: Digital Literacy Part 1

Switchboard — Wed, 10 Jan 2024 15:51:09 -0500

Welcome to the Switchboard Podcast! Switchboard is a one-stop resource hub for organizations in the United States that provide services to Office of Refugee Resettlement (ORR)-eligible newcomers. Switchboard offers a library of learning resources, an online evidence database, on-demand self-paced e-learning courses, regular live learning opportunities, and customized technical assistance.

This episode features a conversation hosted by Milad Mozari, Assistant Professor of Multi-Disciplinary Design at the University of Utah and long-term partner of the International Rescue Committee in Salt Lake City, UT on innovative design for resettlement. He speaks with Shafi Ahmadi and Sahar Rahimi, both former refugees from Afghanistan. Shafi has been in the U.S. for almost three years and is the current Digital Inclusion Specialist at the International Rescue Committee’s Salt Lake City’s Education Program. Sahar is a newly arrived client with Catholic Community Services in Salt Lake City, UT. Both guests provide their personal stories from their own resettlement journeys and reflect on the role and use of technology. In this episode, Shafi and Sahar will discuss the specific technology they accessed and found helpful while traveling and during resettlement. They also discuss how their experiences have shaped digital inclusion services for other new arrivals in Salt Lake City, Utah.

This episode is part of a new series entitled “The Role of Technology in Resettlement” which will include standalone episodes highlighting key topics including digital inclusion, community navigation, and the use of emerging technology in resettlement. All episodes will interview experts to solicit insights and new practices from a variety of industries, backgrounds, and experiences.

Leading During Times of Transition

Switchboard — Mon, 31 Jul 2023 16:32:13 -0400

Welcome to the Switchboard Podcast. Switchboard is a one-stop resource hub for refugee service providers in the United States, funded by the Office of Refugee Resettlement. We provide resources, training, communities of practice, and programmatic assistance for programs funded by the ORR.

This episode features a conversation with Nao Kabashima, co-founder and Executive Director of Karen Organization of San Diego (KOSD), a community based organization serving refugees from Burma resettled in San Diego.

In this episode, we discuss how Nao has navigated leading this ethnic community base organization. KOSD is an organization that has been providing services to the resettlement community for 15 years, starting with just $400. They have adapted to the changing climate and political situations by taking a collaborative approach, listening to the needs of their community and finding solutions that work for everyone.

A Discussion on Refugee Mental Health

Switchboard — Tue, 06 Jun 2023 13:53:26 -0400

This episode features a conversation with Megan Rafferty, Switchboard's training officer with a focus on mental health and wellness, and Selina Máté, Switchboard's digital content manager with a background in case management. We discuss ways to support newcomers with a trauma-informed lens.

Supporting Newcomer Youth in Schools

Switchboard — Mon, 24 Apr 2023 14:41:30 -0400

Welcome to the Switchboard Podcast. Switchboard is a one-stop resource hub for refugee service providers in the United States, funded by the Office of Refugee Resettlement. We provide resources, trainings, communities of practice, and programmatic assistance for programs funded by the ORR.

This episode features a conversation with Rob Callus and Madina Masumi, two of Switchboard's training officers. We discuss ways to support newcomer youth in schools, how schools can become welcoming spaces, and share stories of previous obstacles and triumphs while working with newcomer youth.

Reintroducing the Switchboard Podcast

Switchboard — Mon, 20 Mar 2023 14:34:36 -0400

Welcome to the Switchboard Podcast. Switchboard is a one-stop resource hub for refugee service providers in the United States, funded by the Office of Refugee Resettlement. We provide resources, trainings, communities of practice, and programmatic assistance for programs funded by the ORR.

This episode features a conversation with Meg Gibbon, Switchboard’s program director, about the services that we provide and how ORR-funded programs can rely on Switchboard as their hub.

Empowering Refugee Women through Workforce Development

Switchboard — Thu, 07 Jul 2022 12:04:04 -0400

From Turmoil to Triumph: Assisting Refugee’s in their Journey to Entrepreneurship Part II

Switchboard — Tue, 21 Dec 2021 07:23:53 -0500

This two-part podcast series features a conversation between Rishan Habte, Program Officer for Economic Empowerment at Switchboard and Khalid Ahmadzai, Director of Economic Advancement at Canopy Northwest Arkansas. In this episode, they discuss microlending; how participants are selected for the Canopy Northwest entrepreneurship program; success stories; and more!

From Turmoil to Triumph: Assisting Refugees in their Journey to Entrepreneurship Part I

Switchboard — Tue, 21 Dec 2021 07:04:42 -0500

This two-part podcast series features a conversation between Rishan Habte, Program Officer for Economic Empowerment at Switchboard and Khalid Ahmadzai, Director of Economic Advancement at Canopy Northwest Arkansas. Khalid shares his story of growing up in Kabul, Afghanistan; his own experiences of entrepreneurship; and how he created the existing microlending entrepreneurship program at Canopy.

Leading During Times of Transition: The Community View

Switchboard — Mon, 24 May 2021 12:54:06 -0400

This episode features host Kay Bellor interviewing Henny Ohr, Founder and Executive Director, Ethnic Minorities of Burma Advocacy and Resource Center (EMBARC) Iowa. They discuss the challenges experienced by EMBARC during the COVID-19 pandemic including providing essential services to clients while protecting staff and how the refugee resettlement program can be improved moving forward. This episode is part three in a new series on Leading During a Transition.

Leading During Times of Transition: The State View

Switchboard — Thu, 29 Apr 2021 16:28:05 -0400

This episode features host Kay Bellor interviewing Dr. Hayder Allkenhfr, Refugee Health Coordinator at the Utah Department of Health. They discuss the COVID-19 pandemic and strategies used by Dr. Allkenhr and his team to build robust testing infrastructure, equitable access to vaccines, and effective communication approaches. This episode is part two in a new series on Leading During a Transition.

Leading During Times of Transition: The National View

Switchboard — Thu, 01 Apr 2021 11:54:15 -0400

This episode features host Kay Bellor interviewing Hans Van de Weerd, Vice President of Resettlement, Asylum, and Integration at the International Rescue Committee. They discuss challenges of the past few years including the dramatic reduction of the U.S. resettlement program, the COVID-19 pandemic, and the continuing reality of racial disparities. This episode is part one in a new series on Leading During a Transition.

How Can Supervisors and Organizations Support Staff Care?

Switchboard — Mon, 06 Jul 2020 04:00:00 -0400

In this episode of the Switchboard podcast, Kristen Guskovict, Licensed Clinical Social Worker and Founder of Heart of Aid Work, and Aprile Andelle, Licensed Marriage and Family Therapist, discuss the importance of self-care for refugee service providers and respond to questions submitted by listeners. They offer advice for those living alone during the pandemic, tips on staying physically active, and how to support clients while also taking care of oneself. This podcast is part two in a three-part series on Staff Self-Care.

Ask an Expert: Self-Care Q&A

Switchboard — Mon, 06 Jul 2020 04:00:00 -0400

How Are You Really Doing?

Switchboard — Fri, 22 May 2020 04:00:00 -0400

Are you experiencing increased stress, worry, or burnout during the COVID-19 pandemic? Stream Switchboard's latest podcast, where Kristen Guskovict, Licensed Clinical Social Worker and Founder of Heart of Aid Work, and Minal Giri, Medical Director of Melrose Park Pediatrics, share how they are feeling during the current situation. They discuss the challenges of connecting with people virtually; how different professional and personal realities directly impact one's experience of lockdown; and coping mechanisms for those struggling to process their emotions. This podcast is part one in a three-part series on Staff Self-Care.

Diversifying Your Client Base: Increasing Enrollment of Asylees, Special Immigrant Visa Holders or SIVs, and Others in ORR programs

Switchboard — Tue, 21 Jan 2020 06:00:00 -0500

Is your program seeking to increase enrollment among special immigrant visa (SIV) holders, asylees, and other ORR-eligible populations? Stream Switchboard's latest podcast, where Erica Bouris, Senior Technical Advisor for Economic Empowerment at the IRC, discusses ways to boost program enrollment among ORR-eligible clients you may not currently be reaching. She shares her thoughts on developing an outreach strategy that reaches more diverse client groups; describing your program to prospective clients, partners, and funders in language that doesn't focus exclusively on serving refugees; and leveraging your existing program data as you work to reach these new audiences.

From a Refugee to a State Refugee Coordinator

Switchboard — Tue, 03 Dec 2019 07:00:00 -0500

This Switchboard podcast spotlights Augustin Ntabaganyimana, Executive Deputy Director at the Maryland Department of Human Services. Listen to Augustin share his story about his early life in Rwanda and the Democratic Republic of Congo, arriving as a refugee in the United States, and his road to becoming a State Refugee Coordinator.

What is Motivational Interviewing?

Switchboard — Mon, 08 Jul 2019 13:47:13 -0400

In this podcast, Switchboard Program Officer Margaret Gibbon is joined by Dr. Miriam Potocky, Author and Professor of Social Work at Florida International University, and Kristen Guscovict, Founder of HEART of Aid Work. They discuss motivational interviewing, an evidence-based intervention that can be used in refugee case management programs, and provide examples of how it can be implemented.

A Look at Switchboard's FY19 Needs Assessment

Switchboard — Thu, 14 Mar 2019 15:48:18 -0400

In this podcast, Switchboard Director Jason Crislip and Program Officer Margaret Gibbon have a 7-minute discussion about how Switchboard’s national needs assessment survey is informing Switchboard’s work in FY19. To read the full needs assessment report, visit www.switchboardta.org/Resources.