Start Local Transistor (https://transistor.fm) https://feeds.transistor.fm/start-local Start Local is focused on helping businesses and non-profits in and around Chester County, Pennsylvania, connect and grow together. Our aim is to bring together the many folks that make up our wonderful community in greater Philadelphia to share and learn from each other. Start Local 118b24c6-40e6-5607-8429-481ef044c05e yes Start Local: Helping Business in the Greater Philly Area en-us Fri, 03 Apr 2026 11:49:45 -0400 Fri, 03 Apr 2026 11:50:03 -0400 https://startlocal.co/ https://img.transistorcdn.com/Zq9kfFR2CYmupLeSC_Fwgjypofo2MFO9u3K59CFCDL0/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzQwNDA4LzE2ODk4/ODgyNzItYXJ0d29y/ay5qcGc.jpg Start Local https://startlocal.co/ episodic Liam Dempsey, Erik Gudmundson, and Joe Casabona Start Local is focused on helping businesses and non-profits in and around Chester County, Pennsylvania, connect and grow together. Our aim is to bring together the many folks that make up our wonderful community in greater Philadelphia to share and learn from each other. Start Local is focused on helping businesses and non-profits in and around Chester County, Pennsylvania, connect and grow together. Liam Dempsey and Joe Casabona No No Playing, Teaching, and Building a Career in Music with Dave Mattock 2 2 93 93 Playing, Teaching, and Building a Career in Music with Dave Mattock full 43f9d21f-1a36-4e4a-b026-586a6c17a076 https://share.transistor.fm/s/23cfa3a6 Music carries an intangible, immeasurable value – shaping how we connect, express ourselves, and experience the world around us. In this episode, we sit down with Dave Mattock, owner of Mattock School of Music and a working jazz pianist, to explore what it really means to build a life in music. Dave shares his journey from college professor to opening his own school of music, reflecting on the challenges he faced learning to run and grow a business. We talk about the many paths available to aspiring musicians, the importance of mentorship and community, and how a vibrant local arts scene strengthens the region for everyone.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Dave Mattock

Mattock School of Music

Additional Links

Local Music Venues

Artists to Explore

Related Episodes

TRANSCRIPT

The full episode transcript will be publish on our website as soon as it is available.

]]> Music carries an intangible, immeasurable value – shaping how we connect, express ourselves, and experience the world around us. In this episode, we sit down with Dave Mattock, owner of Mattock School of Music and a working jazz pianist, to explore what it really means to build a life in music. Dave shares his journey from college professor to opening his own school of music, reflecting on the challenges he faced learning to run and grow a business. We talk about the many paths available to aspiring musicians, the importance of mentorship and community, and how a vibrant local arts scene strengthens the region for everyone.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Dave Mattock

Mattock School of Music

Additional Links

Local Music Venues

Artists to Explore

Related Episodes

TRANSCRIPT

The full episode transcript will be publish on our website as soon as it is available.

]]> Fri, 03 Apr 2026 03:30:00 -0400 Liam Dempsey, Erik Gudmundson Liam Dempsey, Erik Gudmundson 2890 Music carries an intangible, immeasurable value – shaping how we connect, express ourselves, and experience the world around us. In this episode, we sit down with Dave Mattock, owner of Mattock School of Music and a working jazz pianist, to explore what it really means to build a life in music. Dave shares his journey from college professor to opening his own school of music, reflecting on the challenges he faced learning to run and grow a business. We talk about the many paths available to aspiring musicians, the importance of mentorship and community, and how a vibrant local arts scene strengthens the region for everyone.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Dave Mattock

Mattock School of Music

Additional Links

Local Music Venues

Artists to Explore

Related Episodes

TRANSCRIPT

The full episode transcript will be publish on our website as soon as it is available.

]]> No Liam Dempsey Erik Gudmundson Unlocking Profit and Joy Through Peer Groups with Hendrik-Jan Francke 2 2 92 92 Unlocking Profit and Joy Through Peer Groups with Hendrik-Jan Francke full ba24f253-e82e-4c72-879a-6cd40ef17781 https://share.transistor.fm/s/9a24af9e Business owners and leaders face many challenges, questions, and hurdles. Leaders at smaller businesses and organizations often address these issues alone. In this episode, we speak at length with Hendrik-Jan Francke, owner of Bright Orange Thread, to explore how peer groups can aid business owners and leaders to unlock both profit and joy in their work. Hendrik-Jan shares how these structured learning environments give leaders the space to step away from daily operations, think more strategically, and learn from the experience of others. We also discuss how the right group dynamic – shaped by thoughtful facilitation, diverse perspectives, and mutual trust – can lead to better decision-making, stronger leadership, and more fulfilling growth for both the leader and the business.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Bright Orange Thread

Peer Groups

Additional Links

Related Episodes

TRANSCRIPT


The full episode transcript will be posted on our website as soon as it is available.

]]> Business owners and leaders face many challenges, questions, and hurdles. Leaders at smaller businesses and organizations often address these issues alone. In this episode, we speak at length with Hendrik-Jan Francke, owner of Bright Orange Thread, to explore how peer groups can aid business owners and leaders to unlock both profit and joy in their work. Hendrik-Jan shares how these structured learning environments give leaders the space to step away from daily operations, think more strategically, and learn from the experience of others. We also discuss how the right group dynamic – shaped by thoughtful facilitation, diverse perspectives, and mutual trust – can lead to better decision-making, stronger leadership, and more fulfilling growth for both the leader and the business.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Bright Orange Thread

Peer Groups

Additional Links

Related Episodes

TRANSCRIPT


The full episode transcript will be posted on our website as soon as it is available.

]]> Fri, 20 Mar 2026 03:30:00 -0400 Liam Dempsey, Erik Gudmundson Liam Dempsey, Erik Gudmundson 2500 Business owners and leaders face many challenges, questions, and hurdles. Leaders at smaller businesses and organizations often address these issues alone. In this episode, we speak at length with Hendrik-Jan Francke, owner of Bright Orange Thread, to explore how peer groups can aid business owners and leaders to unlock both profit and joy in their work. Hendrik-Jan shares how these structured learning environments give leaders the space to step away from daily operations, think more strategically, and learn from the experience of others. We also discuss how the right group dynamic – shaped by thoughtful facilitation, diverse perspectives, and mutual trust – can lead to better decision-making, stronger leadership, and more fulfilling growth for both the leader and the business.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Bright Orange Thread

Peer Groups

Additional Links

Related Episodes

TRANSCRIPT


The full episode transcript will be posted on our website as soon as it is available.

]]> No Liam Dempsey Erik Gudmundson Growing and Evolving a 50-Year Family Feed and Farm Store with Jim Cracas 2 2 91 91 Growing and Evolving a 50-Year Family Feed and Farm Store with Jim Cracas full 7d109d20-75a5-4b96-bc41-98cf56d7a883 https://share.transistor.fm/s/9b9db093 Whether it’s feeding a family pet or planting a backyard garden, many people in our community turn to local stores that help them care for the things that matter at home – and on the farm. We sit down with Jim Cracas, owner of Pickering Valley Feed and Farm Store in Exton, Pennsylvania, to talk about running a family business that has served Chester County for over 50 years. Jim shares how the store has grown from its roots serving local farmers to helping today’s pet owners, gardeners, and farmer owners. We also discuss the role his store plays in the community, from hosting pet adoption events to building long-standing relationships with customers and employees. Jim’s story offers a glimpse into what it takes to keep a local business strong over time.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Pickering Valley Feed & Farm Store

Additional Links

Transcript


The full episode transcript will be posted on our website as soon as it is available.

]]> Whether it’s feeding a family pet or planting a backyard garden, many people in our community turn to local stores that help them care for the things that matter at home – and on the farm. We sit down with Jim Cracas, owner of Pickering Valley Feed and Farm Store in Exton, Pennsylvania, to talk about running a family business that has served Chester County for over 50 years. Jim shares how the store has grown from its roots serving local farmers to helping today’s pet owners, gardeners, and farmer owners. We also discuss the role his store plays in the community, from hosting pet adoption events to building long-standing relationships with customers and employees. Jim’s story offers a glimpse into what it takes to keep a local business strong over time.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Pickering Valley Feed & Farm Store

Additional Links

Transcript


The full episode transcript will be posted on our website as soon as it is available.

]]> Fri, 06 Mar 2026 03:30:00 -0500 Liam Dempsey and Erik Gudmundon Liam Dempsey and Erik Gudmundon 3158 Whether it’s feeding a family pet or planting a backyard garden, many people in our community turn to local stores that help them care for the things that matter at home – and on the farm. We sit down with Jim Cracas, owner of Pickering Valley Feed and Farm Store in Exton, Pennsylvania, to talk about running a family business that has served Chester County for over 50 years. Jim shares how the store has grown from its roots serving local farmers to helping today’s pet owners, gardeners, and farmer owners. We also discuss the role his store plays in the community, from hosting pet adoption events to building long-standing relationships with customers and employees. Jim’s story offers a glimpse into what it takes to keep a local business strong over time.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Pickering Valley Feed & Farm Store

Additional Links

Transcript


The full episode transcript will be posted on our website as soon as it is available.

]]> No Liam Dempsey Erik Gudmundson Baking for Growth with Sarah Holland 2 2 90 90 Baking for Growth with Sarah Holland full 2d6c6863-0334-445d-85af-3da58f97a808 https://share.transistor.fm/s/04ddec88 When the pandemic lock-downs were in full swing, so many dove into sourdough as a way to explore something new. We catch up with Sarah Holland, owner of Good Girls Bakery. Sarah dives deep into how she experimented with sourdough as the launchpad for her own bakery. She walks us through starting her own business and how she has expanded her products and grown her business. She talks about crafting a welcoming environment for customers and an equitable workplace for her employees. From her bakery in Eagleview Town Center in Exton, Pennsylvania, Sarah offer insights into her focus on business opportunities and growth.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Good Girls Bakery

Additional Links

Related Episode

TRANSCRIPT

The full transcript will be posted on our website as soon as it is available.

]]> When the pandemic lock-downs were in full swing, so many dove into sourdough as a way to explore something new. We catch up with Sarah Holland, owner of Good Girls Bakery. Sarah dives deep into how she experimented with sourdough as the launchpad for her own bakery. She walks us through starting her own business and how she has expanded her products and grown her business. She talks about crafting a welcoming environment for customers and an equitable workplace for her employees. From her bakery in Eagleview Town Center in Exton, Pennsylvania, Sarah offer insights into her focus on business opportunities and growth.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Good Girls Bakery

Additional Links

Related Episode

TRANSCRIPT

The full transcript will be posted on our website as soon as it is available.

]]> Fri, 20 Feb 2026 03:30:00 -0500 Liam Dempsey, Erik Gudmundson Liam Dempsey, Erik Gudmundson 2884 When the pandemic lock-downs were in full swing, so many dove into sourdough as a way to explore something new. We catch up with Sarah Holland, owner of Good Girls Bakery. Sarah dives deep into how she experimented with sourdough as the launchpad for her own bakery. She walks us through starting her own business and how she has expanded her products and grown her business. She talks about crafting a welcoming environment for customers and an equitable workplace for her employees. From her bakery in Eagleview Town Center in Exton, Pennsylvania, Sarah offer insights into her focus on business opportunities and growth.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Good Girls Bakery

Additional Links

Related Episode

TRANSCRIPT

The full transcript will be posted on our website as soon as it is available.

]]> No Liam Dempsey Erik Gudmundson Setting the Example and Leading from the Front with Greg Nardi 2 2 89 89 Setting the Example and Leading from the Front with Greg Nardi full e4672b86-3518-4f8a-a57c-f460fdc54c75 https://share.transistor.fm/s/36a0ef81 At a time when the country’s laws and legal systems are much debated, access to justice and a fair, effective legal system are as critical as ever. In this episode, we sit down with Greg Nardi, Executive Director of the Chester County Bar Association, to explore how the organization serves both its attorney members and the wider public. Greg walks us through the Bar Association’s dual role as a professional membership organization and a community resource, including pro bono legal services, civics education, and grant-making through the Chester County Bar Foundation. We discuss how fostering connection among attorneys leads to a more effective and humane legal system, how legal education supports access and equity, and why long-standing institutions like the Bar Association continue to matter in Chester County today.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS


Chester County Bar Association

Additional Links

Related Episodes

TRANSCRIPT

The full transcript for this episode will be posted to our website as soon as it is available.

]]> At a time when the country’s laws and legal systems are much debated, access to justice and a fair, effective legal system are as critical as ever. In this episode, we sit down with Greg Nardi, Executive Director of the Chester County Bar Association, to explore how the organization serves both its attorney members and the wider public. Greg walks us through the Bar Association’s dual role as a professional membership organization and a community resource, including pro bono legal services, civics education, and grant-making through the Chester County Bar Foundation. We discuss how fostering connection among attorneys leads to a more effective and humane legal system, how legal education supports access and equity, and why long-standing institutions like the Bar Association continue to matter in Chester County today.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS


Chester County Bar Association

Additional Links

Related Episodes

TRANSCRIPT

The full transcript for this episode will be posted to our website as soon as it is available.

]]> Fri, 06 Feb 2026 03:30:00 -0500 Liam Dempsey, Erik Gudmundson Liam Dempsey, Erik Gudmundson 2626 At a time when the country’s laws and legal systems are much debated, access to justice and a fair, effective legal system are as critical as ever. In this episode, we sit down with Greg Nardi, Executive Director of the Chester County Bar Association, to explore how the organization serves both its attorney members and the wider public. Greg walks us through the Bar Association’s dual role as a professional membership organization and a community resource, including pro bono legal services, civics education, and grant-making through the Chester County Bar Foundation. We discuss how fostering connection among attorneys leads to a more effective and humane legal system, how legal education supports access and equity, and why long-standing institutions like the Bar Association continue to matter in Chester County today.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS


Chester County Bar Association

Additional Links

Related Episodes

TRANSCRIPT

The full transcript for this episode will be posted to our website as soon as it is available.

]]> No Liam Dempsey Erik Gudmundson Organizing Volunteers to Make a Difference in the Community with Michele Moll 2 2 88 88 Organizing Volunteers to Make a Difference in the Community with Michele Moll full 136a6b2d-fea9-41c5-8edb-6178fae92821 https://share.transistor.fm/s/e7ab9799 With so many nonprofit organizations working diligently to address the multiplicity of needs facing our community, there is a steady need for local volunteers to lend their support to their neighbors. We catch up with Michele Moll, Executive Director of RSVP Volunteers. Michele details the litany programs and services that RSVP Volunteer deliver across Chester County and beyond. We talk about how Michele, her colleagues, and their army of volunteers work to tackle local challenges in education, community support, and senior wellness.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

RSVP Volunteers

Additional Links

Transcript

The full transcript will be posted as soon as it is available.

]]> With so many nonprofit organizations working diligently to address the multiplicity of needs facing our community, there is a steady need for local volunteers to lend their support to their neighbors. We catch up with Michele Moll, Executive Director of RSVP Volunteers. Michele details the litany programs and services that RSVP Volunteer deliver across Chester County and beyond. We talk about how Michele, her colleagues, and their army of volunteers work to tackle local challenges in education, community support, and senior wellness.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

RSVP Volunteers

Additional Links

Transcript

The full transcript will be posted as soon as it is available.

]]> Fri, 23 Jan 2026 03:30:00 -0500 Liam Dempsey, Erik Gudmundson Liam Dempsey, Erik Gudmundson 2667 With so many nonprofit organizations working diligently to address the multiplicity of needs facing our community, there is a steady need for local volunteers to lend their support to their neighbors. We catch up with Michele Moll, Executive Director of RSVP Volunteers. Michele details the litany programs and services that RSVP Volunteer deliver across Chester County and beyond. We talk about how Michele, her colleagues, and their army of volunteers work to tackle local challenges in education, community support, and senior wellness.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

RSVP Volunteers

Additional Links

Transcript

The full transcript will be posted as soon as it is available.

]]> No Liam Dempsey Erik Gudmundson Spearheading Advocacy, Programs, and Grants for Women and Girls with Cheryl Brubaker 2 2 87 87 Spearheading Advocacy, Programs, and Grants for Women and Girls with Cheryl Brubaker full 67673030-9ec4-4155-a41d-450fc294f311 https://share.transistor.fm/s/d43fac83 As of the 2024 census, women and girls comprise approximately half the population of Chester County, Pennsylvania. With that mind, we speak at length with Cheryl Brubaker, Executive Director of The Fund for Women and Girls. Cheryl details a number of the challenges that local women and girls face, and walks us through The Fund’s programs to address those challenges. She highlights The Fund’s focus on advocacy and helps us understand the direction of the organization’s current efforts.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

The Fund for Women and Girls

Additional Links

TRANSCRIPT

The full transcript will be posted as soon as it is available.

]]> As of the 2024 census, women and girls comprise approximately half the population of Chester County, Pennsylvania. With that mind, we speak at length with Cheryl Brubaker, Executive Director of The Fund for Women and Girls. Cheryl details a number of the challenges that local women and girls face, and walks us through The Fund’s programs to address those challenges. She highlights The Fund’s focus on advocacy and helps us understand the direction of the organization’s current efforts.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

The Fund for Women and Girls

Additional Links

TRANSCRIPT

The full transcript will be posted as soon as it is available.

]]> Fri, 09 Jan 2026 03:30:00 -0500 Liam Dempsey, Erik Gudmundson Liam Dempsey, Erik Gudmundson 2608 As of the 2024 census, women and girls comprise approximately half the population of Chester County, Pennsylvania. With that mind, we speak at length with Cheryl Brubaker, Executive Director of The Fund for Women and Girls. Cheryl details a number of the challenges that local women and girls face, and walks us through The Fund’s programs to address those challenges. She highlights The Fund’s focus on advocacy and helps us understand the direction of the organization’s current efforts.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

The Fund for Women and Girls

Additional Links

TRANSCRIPT

The full transcript will be posted as soon as it is available.

]]> No Liam Dempsey Erik Gudmundson Owning and Running a Gift Boutique in the Rush of the Holiday Season with Kari Matthews 2 2 86 86 Owning and Running a Gift Boutique in the Rush of the Holiday Season with Kari Matthews full 5cfc7b93-05ea-440d-b28e-ede7e49d222f https://share.transistor.fm/s/7040fac8 As we embrace the hustle-bustle of the holiday season, local retail shop owners are rushing to make the most of their busiest time of the year. We were lucky to connect with Kari Matthews, owner of Clean Slate Goods in Kennett Square. Kari unfolds how she built a purpose-driven retail boutique that connects local shoppers with makers from around the world. Kari shares the story behind her storefront, the values guiding her sourcing decisions, and why investing in artisans and ethical production matters deeply to her. We also talk about the in-person experience she creates for customers, the community partnerships that shape her business, and the impact of choosing gifts that truly change lives.

OUR PARTNERS

Southern Chester County Chamber of Commerce

LINKS


Clean Slate Goods

Local Nonprofits

Additional Links

Related Episodes

TRANSCRIPT

The full episode transcript will be posted on our website as soon as it is available.

]]> As we embrace the hustle-bustle of the holiday season, local retail shop owners are rushing to make the most of their busiest time of the year. We were lucky to connect with Kari Matthews, owner of Clean Slate Goods in Kennett Square. Kari unfolds how she built a purpose-driven retail boutique that connects local shoppers with makers from around the world. Kari shares the story behind her storefront, the values guiding her sourcing decisions, and why investing in artisans and ethical production matters deeply to her. We also talk about the in-person experience she creates for customers, the community partnerships that shape her business, and the impact of choosing gifts that truly change lives.

OUR PARTNERS

Southern Chester County Chamber of Commerce

LINKS


Clean Slate Goods

Local Nonprofits

Additional Links

Related Episodes

TRANSCRIPT

The full episode transcript will be posted on our website as soon as it is available.

]]> Fri, 12 Dec 2025 03:30:00 -0500 Liam Dempsey, Erik Gudmundson Liam Dempsey, Erik Gudmundson 2520 As we embrace the hustle-bustle of the holiday season, local retail shop owners are rushing to make the most of their busiest time of the year. We were lucky to connect with Kari Matthews, owner of Clean Slate Goods in Kennett Square. Kari unfolds how she built a purpose-driven retail boutique that connects local shoppers with makers from around the world. Kari shares the story behind her storefront, the values guiding her sourcing decisions, and why investing in artisans and ethical production matters deeply to her. We also talk about the in-person experience she creates for customers, the community partnerships that shape her business, and the impact of choosing gifts that truly change lives.

OUR PARTNERS

Southern Chester County Chamber of Commerce

LINKS


Clean Slate Goods

Local Nonprofits

Additional Links

Related Episodes

TRANSCRIPT

The full episode transcript will be posted on our website as soon as it is available.

]]> No Liam Dempsey Erik Gudmundson Buying, Renovating, and Renting Properties with Geoff Bosley 2 2 85 85 Buying, Renovating, and Renting Properties with Geoff Bosley full 2a3a0e72-f407-4d8c-acbd-3a466bd9bb37 https://share.transistor.fm/s/2bab9a2d The growth and vibrancy of Kennett Square and Southern Chester County is shaped by the places where the community gathers, works, and connects. In this episode, we sit down with Geoff Bosley, Vice President and CFO of LGB Properties, to explore how a family-run real estate company transforms buildings into community assets across the southern end of the county. Geoff shares the story behind the Market at Liberty Place – and walks us through the company’s approach to renovation, tenant partnerships, and supporting local businesses. We also discuss the challenges of running a boutique property firm, and Geoff’s years of service in local government.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

LGB Properties

Local Restaurants

Local Nonprofits

Related Episodes

Transcript

The full transcript will be posted on our website as soon as it is available.

]]> The growth and vibrancy of Kennett Square and Southern Chester County is shaped by the places where the community gathers, works, and connects. In this episode, we sit down with Geoff Bosley, Vice President and CFO of LGB Properties, to explore how a family-run real estate company transforms buildings into community assets across the southern end of the county. Geoff shares the story behind the Market at Liberty Place – and walks us through the company’s approach to renovation, tenant partnerships, and supporting local businesses. We also discuss the challenges of running a boutique property firm, and Geoff’s years of service in local government.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

LGB Properties

Local Restaurants

Local Nonprofits

Related Episodes

Transcript

The full transcript will be posted on our website as soon as it is available.

]]> Fri, 28 Nov 2025 03:30:00 -0500 Liam Dempsey, Erik Gudmundson Liam Dempsey, Erik Gudmundson 3213 The growth and vibrancy of Kennett Square and Southern Chester County is shaped by the places where the community gathers, works, and connects. In this episode, we sit down with Geoff Bosley, Vice President and CFO of LGB Properties, to explore how a family-run real estate company transforms buildings into community assets across the southern end of the county. Geoff shares the story behind the Market at Liberty Place – and walks us through the company’s approach to renovation, tenant partnerships, and supporting local businesses. We also discuss the challenges of running a boutique property firm, and Geoff’s years of service in local government.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

LGB Properties

Local Restaurants

Local Nonprofits

Related Episodes

Transcript

The full transcript will be posted on our website as soon as it is available.

]]> No Liam Dempsey Erik Gudmundson Sheltering Our Homeless Neighbors and Caring for Their Needs with Jessica Chappell 2 2 84 84 Sheltering Our Homeless Neighbors and Caring for Their Needs with Jessica Chappell full 11cb1748-815e-4b21-ae7a-99a484d7b8e2 https://share.transistor.fm/s/d7b58042 Despite the great wealth in Chester County, homelessness is a significant and persistent local issue. We sit down with Jessica Chappell, Executive Director of Safe Harbor of Chester County, to explore how her team provides shelter, meals, and compassionate support to adults experiencing homelessness. Jessica walks us through the realities facing the financially at risk population, the growing challenges around attainable housing, and the trauma-informed approach that guides the organization’s work. We discuss Safe Harbor’s partnerships, volunteer network, and the systemic pressures shaping homelessness in our county.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Safe Harbor of Chester County

Local Nonprofits

Additional Links

Related Episodes

Transcript

The full transcript will be posted on our site as soon as it is available.

]]> Despite the great wealth in Chester County, homelessness is a significant and persistent local issue. We sit down with Jessica Chappell, Executive Director of Safe Harbor of Chester County, to explore how her team provides shelter, meals, and compassionate support to adults experiencing homelessness. Jessica walks us through the realities facing the financially at risk population, the growing challenges around attainable housing, and the trauma-informed approach that guides the organization’s work. We discuss Safe Harbor’s partnerships, volunteer network, and the systemic pressures shaping homelessness in our county.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Safe Harbor of Chester County

Local Nonprofits

Additional Links

Related Episodes

Transcript

The full transcript will be posted on our site as soon as it is available.

]]> Fri, 14 Nov 2025 03:30:00 -0500 Liam Dempsey and Erik Gudmundson Liam Dempsey and Erik Gudmundson 3492 Despite the great wealth in Chester County, homelessness is a significant and persistent local issue. We sit down with Jessica Chappell, Executive Director of Safe Harbor of Chester County, to explore how her team provides shelter, meals, and compassionate support to adults experiencing homelessness. Jessica walks us through the realities facing the financially at risk population, the growing challenges around attainable housing, and the trauma-informed approach that guides the organization’s work. We discuss Safe Harbor’s partnerships, volunteer network, and the systemic pressures shaping homelessness in our county.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Safe Harbor of Chester County

Local Nonprofits

Additional Links

Related Episodes

Transcript

The full transcript will be posted on our site as soon as it is available.

]]> No Liam Dempsey Erik Gudmundson Supporting the Unhoused from Crisis to Stability with Kelly Faust 2 2 83 83 Supporting the Unhoused from Crisis to Stability with Kelly Faust full 66fc3442-c4c7-4bfd-819e-fa54f424d3be https://share.transistor.fm/s/2efa5864 Homelessness and housing insecurity affect people in every community – including here in Chester County. We sit down with Kelly Faust, Community Engagement Coordinator at Good Samaritan Services, to learn how the organization supports individuals and families on their journey from crisis to stability. Kelly explains Good Sam’s personalized, relationship-based approach, its housing programs, and the wraparound services that include mentorship, counseling, and microloans. We also talk about the community partnerships that make their work possible – and the local events and fundraisers that make their work possible.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Good Samaritan Services – Good Sam

Additional Organizations

Transcript

The full transcript will be posted as soon as it is available.

]]> Homelessness and housing insecurity affect people in every community – including here in Chester County. We sit down with Kelly Faust, Community Engagement Coordinator at Good Samaritan Services, to learn how the organization supports individuals and families on their journey from crisis to stability. Kelly explains Good Sam’s personalized, relationship-based approach, its housing programs, and the wraparound services that include mentorship, counseling, and microloans. We also talk about the community partnerships that make their work possible – and the local events and fundraisers that make their work possible.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Good Samaritan Services – Good Sam

Additional Organizations

Transcript

The full transcript will be posted as soon as it is available.

]]> Fri, 31 Oct 2025 03:30:00 -0400 Liam Dempsey, Erik Gudmundson Liam Dempsey, Erik Gudmundson 3116 Homelessness and housing insecurity affect people in every community – including here in Chester County. We sit down with Kelly Faust, Community Engagement Coordinator at Good Samaritan Services, to learn how the organization supports individuals and families on their journey from crisis to stability. Kelly explains Good Sam’s personalized, relationship-based approach, its housing programs, and the wraparound services that include mentorship, counseling, and microloans. We also talk about the community partnerships that make their work possible – and the local events and fundraisers that make their work possible.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Good Samaritan Services – Good Sam

Additional Organizations

Transcript

The full transcript will be posted as soon as it is available.

]]> No Liam Dempsey Erik Gudmundson Growing the High Voltage Division at an Employee-Owned Business with Jim O’Farrell 2 2 82 82 Growing the High Voltage Division at an Employee-Owned Business with Jim O’Farrell full 13302aaf-3966-4469-8f45-b26a8587fafc https://share.transistor.fm/s/6bac0d6a Electricity powers nearly every part of our lives – and the infrastructure behind it keeps our communities running. In this episode, we talk with Jim O’Farrell, Director of High Voltage Operations at the Tri-M Group, based in Kennett Square, Pennsylvania. Jim walks us through how Tri-M delivers electrical construction, high-voltage services, building automation, and energy analytics across the region – and beyond. We also discuss Tri-M’s employee-ownership model, its accredited apprenticeship program, and the company’s commitment to workforce development and focus on supporting the local community.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS


Tri-M Group

Additional Links

Related Episodes

Transcript

The full transcript will be posted on our website as soon as it is available.

]]> Electricity powers nearly every part of our lives – and the infrastructure behind it keeps our communities running. In this episode, we talk with Jim O’Farrell, Director of High Voltage Operations at the Tri-M Group, based in Kennett Square, Pennsylvania. Jim walks us through how Tri-M delivers electrical construction, high-voltage services, building automation, and energy analytics across the region – and beyond. We also discuss Tri-M’s employee-ownership model, its accredited apprenticeship program, and the company’s commitment to workforce development and focus on supporting the local community.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS


Tri-M Group

Additional Links

Related Episodes

Transcript

The full transcript will be posted on our website as soon as it is available.

]]> Fri, 17 Oct 2025 03:30:00 -0400 Liam Dempsey and Erik Gudmundson Liam Dempsey and Erik Gudmundson 2050 Electricity powers nearly every part of our lives – and the infrastructure behind it keeps our communities running. In this episode, we talk with Jim O’Farrell, Director of High Voltage Operations at the Tri-M Group, based in Kennett Square, Pennsylvania. Jim walks us through how Tri-M delivers electrical construction, high-voltage services, building automation, and energy analytics across the region – and beyond. We also discuss Tri-M’s employee-ownership model, its accredited apprenticeship program, and the company’s commitment to workforce development and focus on supporting the local community.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS


Tri-M Group

Additional Links

Related Episodes

Transcript

The full transcript will be posted on our website as soon as it is available.

]]> No Liam Dempsey Erik Gudmundson Recording and Teaching Local, National, and Global History with Conor Hepp 2 2 81 81 Recording and Teaching Local, National, and Global History with Conor Hepp full 19db3085-7549-42db-91e3-e1de3c412e33 https://share.transistor.fm/s/b492deb4 History lives all around us in Chester County – in our buildings, our landscapes, and our communities. In this episode, we sit down with Conor Hepp, President of the Chester County History Center, to explore how one of our region’s oldest cultural institutions continues to preserve and share the stories that shape us. Conor walks us through the Center’s extensive collection, the creative ways the organization adapted during the pandemic, and how new technologies and community programs are helping expand its reach to audiences near and far. We also hear how the Center is honoring local legacies through exhibits, walking tours, and partnerships, and why history – even when difficult – must be told truthfully.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Chester County History Center

Additional Local Organizations

Punk/Rock Bands

Related Episodes

Transcript

The full transcript will be posted on our website as soon it is available.

]]> History lives all around us in Chester County – in our buildings, our landscapes, and our communities. In this episode, we sit down with Conor Hepp, President of the Chester County History Center, to explore how one of our region’s oldest cultural institutions continues to preserve and share the stories that shape us. Conor walks us through the Center’s extensive collection, the creative ways the organization adapted during the pandemic, and how new technologies and community programs are helping expand its reach to audiences near and far. We also hear how the Center is honoring local legacies through exhibits, walking tours, and partnerships, and why history – even when difficult – must be told truthfully.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Chester County History Center

Additional Local Organizations

Punk/Rock Bands

Related Episodes

Transcript

The full transcript will be posted on our website as soon it is available.

]]> Fri, 03 Oct 2025 03:30:00 -0400 Liam Dempsey and Erik Gudmundson Liam Dempsey and Erik Gudmundson 2792 History lives all around us in Chester County – in our buildings, our landscapes, and our communities. In this episode, we sit down with Conor Hepp, President of the Chester County History Center, to explore how one of our region’s oldest cultural institutions continues to preserve and share the stories that shape us. Conor walks us through the Center’s extensive collection, the creative ways the organization adapted during the pandemic, and how new technologies and community programs are helping expand its reach to audiences near and far. We also hear how the Center is honoring local legacies through exhibits, walking tours, and partnerships, and why history – even when difficult – must be told truthfully.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Chester County History Center

Additional Local Organizations

Punk/Rock Bands

Related Episodes

Transcript

The full transcript will be posted on our website as soon it is available.

]]> No Liam Dempsey Erik Gudmundson Buying, Growing, and Running an Independent Medical Practice with Brad Dyer, MD 2 2 80 80 Buying, Growing, and Running an Independent Medical Practice with Brad Dyer, MD full 990691f5-e3cb-4e01-a300-ae375126e22d https://share.transistor.fm/s/3c1f0961 Few topics matter more to parents than the medical well-being of their children. We sit down with Brad Myer, MD, to learn from his decades of experience as a leading local pediatrician. The founder of All Star Pediatrics, in Exton, Pennsylvania, Brad spent almost two decades growing an independent medical group. In our conversation, Brad talks us through the buying the practice from Penn Medicine and growing it to serve thousands of families, while navigating the world of health insurance, and recruiting and retaining a top team around him. Now with the management of the practice behind him, Brad walks us through how he gives back to his local community through board leadership and volunteerism with a number of local organizations.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

All Star Pediatrics

Additional Organizations

Area Hospitals

Related Episodes

Transcript


The full transcript will be posted on our website as soon as it is available.

]]> Few topics matter more to parents than the medical well-being of their children. We sit down with Brad Myer, MD, to learn from his decades of experience as a leading local pediatrician. The founder of All Star Pediatrics, in Exton, Pennsylvania, Brad spent almost two decades growing an independent medical group. In our conversation, Brad talks us through the buying the practice from Penn Medicine and growing it to serve thousands of families, while navigating the world of health insurance, and recruiting and retaining a top team around him. Now with the management of the practice behind him, Brad walks us through how he gives back to his local community through board leadership and volunteerism with a number of local organizations.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

All Star Pediatrics

Additional Organizations

Area Hospitals

Related Episodes

Transcript


The full transcript will be posted on our website as soon as it is available.

]]> Fri, 19 Sep 2025 03:30:00 -0400 Liam Dempsey and Erik Gudmundson Liam Dempsey and Erik Gudmundson 3044 Few topics matter more to parents than the medical well-being of their children. We sit down with Brad Myer, MD, to learn from his decades of experience as a leading local pediatrician. The founder of All Star Pediatrics, in Exton, Pennsylvania, Brad spent almost two decades growing an independent medical group. In our conversation, Brad talks us through the buying the practice from Penn Medicine and growing it to serve thousands of families, while navigating the world of health insurance, and recruiting and retaining a top team around him. Now with the management of the practice behind him, Brad walks us through how he gives back to his local community through board leadership and volunteerism with a number of local organizations.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

All Star Pediatrics

Additional Organizations

Area Hospitals

Related Episodes

Transcript


The full transcript will be posted on our website as soon as it is available.

]]> No Liam Dempsey Erik Gudmundson Nurturing Belonging and Celebrating Community with Children Impacted by HIV/AIDS with Patty Hillkirk 2 2 79 79 Nurturing Belonging and Celebrating Community with Children Impacted by HIV/AIDS with Patty Hillkirk full ada19df3-9eec-43fc-a14d-9fe86d7ab7a9 https://share.transistor.fm/s/f4b7108e The summer camp experience affords such a meaningful experience for so many children. Camp Dreamcatcher creates a fantastic camp week specifically for children infected with or affected by HIV/AIDS. We sit down with Patty Hillkirk, the camp’s Founder and Executive Director, to learn about how she is spearheading efforts to organize and run the weeklong camp, held in August every year. We talk about how the camp is run, partnering with other local organizations, and supporting young people and empowering them to lead. Patty walks us through how Camp Dreamcatcher has delivered such a lasting and valuable effect on the lives of so many young people for 30 years.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Camp Dreamcatcher

Camp Dreamcatcher Videos

HIV/AIDS Resources

Supporting Organizations

Additional Organizations

Related Episodes

TRANSCRIPT

A full episode transcript will be posted on our website as soon as it is available.

]]> The summer camp experience affords such a meaningful experience for so many children. Camp Dreamcatcher creates a fantastic camp week specifically for children infected with or affected by HIV/AIDS. We sit down with Patty Hillkirk, the camp’s Founder and Executive Director, to learn about how she is spearheading efforts to organize and run the weeklong camp, held in August every year. We talk about how the camp is run, partnering with other local organizations, and supporting young people and empowering them to lead. Patty walks us through how Camp Dreamcatcher has delivered such a lasting and valuable effect on the lives of so many young people for 30 years.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Camp Dreamcatcher

Camp Dreamcatcher Videos

HIV/AIDS Resources

Supporting Organizations

Additional Organizations

Related Episodes

TRANSCRIPT

A full episode transcript will be posted on our website as soon as it is available.

]]> Fri, 05 Sep 2025 03:30:00 -0400 Liam Dempsey Liam Dempsey 3091 The summer camp experience affords such a meaningful experience for so many children. Camp Dreamcatcher creates a fantastic camp week specifically for children infected with or affected by HIV/AIDS. We sit down with Patty Hillkirk, the camp’s Founder and Executive Director, to learn about how she is spearheading efforts to organize and run the weeklong camp, held in August every year. We talk about how the camp is run, partnering with other local organizations, and supporting young people and empowering them to lead. Patty walks us through how Camp Dreamcatcher has delivered such a lasting and valuable effect on the lives of so many young people for 30 years.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Camp Dreamcatcher

Camp Dreamcatcher Videos

HIV/AIDS Resources

Supporting Organizations

Additional Organizations

Related Episodes

TRANSCRIPT

A full episode transcript will be posted on our website as soon as it is available.

]]> No Liam Dempsey Changing Careers and Building a Local Business with Jason Feller 2 2 78 78 Changing Careers and Building a Local Business with Jason Feller full d4e81f74-6312-43df-9c69-85c7da92d34a https://share.transistor.fm/s/a61e6419 Entrepreneurship isn’t always glamorous, but it can be deeply fulfilling and rewarding. Jason Feller, owner of Crystal Clean Canz, joins us to discuss his journey from managing country clubs to growing a business centered on cleanliness and customer service. We talk about the surprises he encountered as a first-time business owner, how he diversified his services, refined his service area, and works to grow his recurring revenue. Jason also shares why he values his role as chair of the Southern Chester County Chamber of Commerce. Jason’s story is a candid look at the risks, rewards, and realities of building a small business.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Crystal Clean Canz

Additional Links

Related Episodes

Transcript

A full transcript will be posted on our website as soon as it is available.

]]> Entrepreneurship isn’t always glamorous, but it can be deeply fulfilling and rewarding. Jason Feller, owner of Crystal Clean Canz, joins us to discuss his journey from managing country clubs to growing a business centered on cleanliness and customer service. We talk about the surprises he encountered as a first-time business owner, how he diversified his services, refined his service area, and works to grow his recurring revenue. Jason also shares why he values his role as chair of the Southern Chester County Chamber of Commerce. Jason’s story is a candid look at the risks, rewards, and realities of building a small business.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Crystal Clean Canz

Additional Links

Related Episodes

Transcript

A full transcript will be posted on our website as soon as it is available.

]]> Fri, 22 Aug 2025 03:30:00 -0400 Liam Dempsey and Erik Gudmundson Liam Dempsey and Erik Gudmundson 2824 Entrepreneurship isn’t always glamorous, but it can be deeply fulfilling and rewarding. Jason Feller, owner of Crystal Clean Canz, joins us to discuss his journey from managing country clubs to growing a business centered on cleanliness and customer service. We talk about the surprises he encountered as a first-time business owner, how he diversified his services, refined his service area, and works to grow his recurring revenue. Jason also shares why he values his role as chair of the Southern Chester County Chamber of Commerce. Jason’s story is a candid look at the risks, rewards, and realities of building a small business.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Crystal Clean Canz

Additional Links

Related Episodes

Transcript

A full transcript will be posted on our website as soon as it is available.

]]> No Liam Dempsey Erik Gudmundson Networking, Local Community, and Business Connections with Tony Poluch 2 2 77 77 Networking, Local Community, and Business Connections with Tony Poluch full e1b50ff0-5026-46df-9358-ef6472cacda6 https://share.transistor.fm/s/d6ef7558 Networking offers avenues to opportunities, collaborations, and growth, especially in business. In this episode, we sit down with Tony Poluch, Senior Vice President and Senior Business Development Officer at Univest Bank & Trust Company, to explore how meaningful conversations with local professionals can produce business success, further a career, and forge strong local connections. Tony shares his insights on cultivating authentic relationships and the value of curiosity in business. We explore Tony’s lengthy career in commercial banking and ask about the location business environment. Whether you consider yourself a networking pro, or are struggling in that area, this conversation offers spot-on guidance on making the most of business conversations.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Tony Poluch / Univest Bank

Chester County Chambers of Commerce

Additional Links

Local Nonprofits

TRANSCRIPT

The full transcript will be posted on our website as soon as it is available.

]]> Networking offers avenues to opportunities, collaborations, and growth, especially in business. In this episode, we sit down with Tony Poluch, Senior Vice President and Senior Business Development Officer at Univest Bank & Trust Company, to explore how meaningful conversations with local professionals can produce business success, further a career, and forge strong local connections. Tony shares his insights on cultivating authentic relationships and the value of curiosity in business. We explore Tony’s lengthy career in commercial banking and ask about the location business environment. Whether you consider yourself a networking pro, or are struggling in that area, this conversation offers spot-on guidance on making the most of business conversations.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Tony Poluch / Univest Bank

Chester County Chambers of Commerce

Additional Links

Local Nonprofits

TRANSCRIPT

The full transcript will be posted on our website as soon as it is available.

]]> Fri, 08 Aug 2025 03:30:00 -0400 Liam Dempsey and Erik Gudmundson Liam Dempsey and Erik Gudmundson 3185 Networking offers avenues to opportunities, collaborations, and growth, especially in business. In this episode, we sit down with Tony Poluch, Senior Vice President and Senior Business Development Officer at Univest Bank & Trust Company, to explore how meaningful conversations with local professionals can produce business success, further a career, and forge strong local connections. Tony shares his insights on cultivating authentic relationships and the value of curiosity in business. We explore Tony’s lengthy career in commercial banking and ask about the location business environment. Whether you consider yourself a networking pro, or are struggling in that area, this conversation offers spot-on guidance on making the most of business conversations.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Tony Poluch / Univest Bank

Chester County Chambers of Commerce

Additional Links

Local Nonprofits

TRANSCRIPT

The full transcript will be posted on our website as soon as it is available.

]]> No Liam Dempsey Erik Gudmundson Making Connections, Opening Doors, and Providing Access with Christopher Everett 2 2 76 76 Making Connections, Opening Doors, and Providing Access with Christopher Everett full ff61b373-f7c3-4184-a8a0-51f1cedced2c https://share.transistor.fm/s/2c84ed12 In a first for our show, we are are excited to feature a guest who is both a business and nonprofit leader. It was a privilege to walk a full round with Christopher Everett, Senior Vice President at Truist Bank and the Founder and Board President of the RLE Go Fore It! Foundation. Christopher guides us through his career in banking – a journey of almost 25 years. He explains what led him to create a nonprofit that empowers young people through business education, mentorship, and exposure to new possibilities – all through the game of golf. He shares some tough lessons he learned in his younger days, and what connecting people and opening doors for the next generation means to him.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Truist

RLE Go Fore It! Foundation

Golf/Sports Organizations and Books

Additional Links

Local Restaurants

Transcript

The full transcript will be posted on our website as soon as it is available.

]]> In a first for our show, we are are excited to feature a guest who is both a business and nonprofit leader. It was a privilege to walk a full round with Christopher Everett, Senior Vice President at Truist Bank and the Founder and Board President of the RLE Go Fore It! Foundation. Christopher guides us through his career in banking – a journey of almost 25 years. He explains what led him to create a nonprofit that empowers young people through business education, mentorship, and exposure to new possibilities – all through the game of golf. He shares some tough lessons he learned in his younger days, and what connecting people and opening doors for the next generation means to him.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Truist

RLE Go Fore It! Foundation

Golf/Sports Organizations and Books

Additional Links

Local Restaurants

Transcript

The full transcript will be posted on our website as soon as it is available.

]]> Fri, 25 Jul 2025 03:30:00 -0400 Liam Dempsey, Erik Gudmundson Liam Dempsey, Erik Gudmundson 2637 In a first for our show, we are are excited to feature a guest who is both a business and nonprofit leader. It was a privilege to walk a full round with Christopher Everett, Senior Vice President at Truist Bank and the Founder and Board President of the RLE Go Fore It! Foundation. Christopher guides us through his career in banking – a journey of almost 25 years. He explains what led him to create a nonprofit that empowers young people through business education, mentorship, and exposure to new possibilities – all through the game of golf. He shares some tough lessons he learned in his younger days, and what connecting people and opening doors for the next generation means to him.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Truist

RLE Go Fore It! Foundation

Golf/Sports Organizations and Books

Additional Links

Local Restaurants

Transcript

The full transcript will be posted on our website as soon as it is available.

]]> No Liam Dempsey Erik Gudmundson Keeping Kennett Square Welcoming and Beautiful with Daniel Embree 2 2 75 75 Keeping Kennett Square Welcoming and Beautiful with Daniel Embree full 7a6072d1-0b6d-4529-bb7a-934376f2258f https://share.transistor.fm/s/bb2b7765 What makes a town truly welcoming? We head to southern Chester County to meet with Daniel Embree, Executive Director of Kennett Collaborative, to explore how placemaking, events, and people shape a stronger, more inclusive community in Kennett Square, Pennsylvania. Daniel shares the organization’s mission and why collaboration is at the heart of their work. We discuss Daniel’s own journey from artist to nonprofit leader, and the value of telling personal stories in public spaces. From Kennett Brewfest, Daniel paints a beautiful picture of his corner of our community.

Our Partner

Southern Chester County Chamber of Commerce

LINKS

Kennett Collaborative

Local Shops and Organizations

Related Episodes

Note: The photo of Daniel used in the episode artwork is by Dylan Francis.


Transcript


The full transcript will be posted on our website as soon as it is available.

]]> What makes a town truly welcoming? We head to southern Chester County to meet with Daniel Embree, Executive Director of Kennett Collaborative, to explore how placemaking, events, and people shape a stronger, more inclusive community in Kennett Square, Pennsylvania. Daniel shares the organization’s mission and why collaboration is at the heart of their work. We discuss Daniel’s own journey from artist to nonprofit leader, and the value of telling personal stories in public spaces. From Kennett Brewfest, Daniel paints a beautiful picture of his corner of our community.

Our Partner

Southern Chester County Chamber of Commerce

LINKS

Kennett Collaborative

Local Shops and Organizations

Related Episodes

Note: The photo of Daniel used in the episode artwork is by Dylan Francis.


Transcript


The full transcript will be posted on our website as soon as it is available.

]]> Fri, 11 Jul 2025 03:30:00 -0400 Liam Dempsey and Erik Gudmundson Liam Dempsey and Erik Gudmundson 3201 What makes a town truly welcoming? We head to southern Chester County to meet with Daniel Embree, Executive Director of Kennett Collaborative, to explore how placemaking, events, and people shape a stronger, more inclusive community in Kennett Square, Pennsylvania. Daniel shares the organization’s mission and why collaboration is at the heart of their work. We discuss Daniel’s own journey from artist to nonprofit leader, and the value of telling personal stories in public spaces. From Kennett Brewfest, Daniel paints a beautiful picture of his corner of our community.

Our Partner

Southern Chester County Chamber of Commerce

LINKS

Kennett Collaborative

Local Shops and Organizations

Related Episodes

Note: The photo of Daniel used in the episode artwork is by Dylan Francis.


Transcript


The full transcript will be posted on our website as soon as it is available.

]]> No Liam Dempsey Erik Gudmundson Talking Music and Selling Records with Shawn Cephas 2 2 74 74 Talking Music and Selling Records with Shawn Cephas full 713a242c-edf0-4252-8c89-1534a0ec67fb https://share.transistor.fm/s/28654d62 For many, music is as much a part of life as breathing. We drop the needle on a conversation with Shawn Cephas, owner of Forever Changes, a record store in Phoenixville, Pennsylvania. Shawn shares how his deep love for and expansive knowledge of music has driven him to open a shop that is as much a space to learn about music as to buy records. We explore the intimate connection that Shawn’s family has with music. Through our conversation, Shawn offers a lesson in music history as we journey through genres. Whether you’re a lifelong collector or just getting into the groove, this episode strikes a chord.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Forever Changes

Additional Links

Local Music Venues

Bands and Artists Mentioned

We linked to the Wikipedia page for all the artists below. We invite you to check out their music wherever you listen.

Record Labels

Transcript

The transcript will be posted on our website as soon as it is available.

]]> For many, music is as much a part of life as breathing. We drop the needle on a conversation with Shawn Cephas, owner of Forever Changes, a record store in Phoenixville, Pennsylvania. Shawn shares how his deep love for and expansive knowledge of music has driven him to open a shop that is as much a space to learn about music as to buy records. We explore the intimate connection that Shawn’s family has with music. Through our conversation, Shawn offers a lesson in music history as we journey through genres. Whether you’re a lifelong collector or just getting into the groove, this episode strikes a chord.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Forever Changes

Additional Links

Local Music Venues

Bands and Artists Mentioned

We linked to the Wikipedia page for all the artists below. We invite you to check out their music wherever you listen.

Record Labels

Transcript

The transcript will be posted on our website as soon as it is available.

]]> Fri, 20 Jun 2025 03:30:00 -0400 Erik Gudmundson and Liam Dempsey Erik Gudmundson and Liam Dempsey 3767 For many, music is as much a part of life as breathing. We drop the needle on a conversation with Shawn Cephas, owner of Forever Changes, a record store in Phoenixville, Pennsylvania. Shawn shares how his deep love for and expansive knowledge of music has driven him to open a shop that is as much a space to learn about music as to buy records. We explore the intimate connection that Shawn’s family has with music. Through our conversation, Shawn offers a lesson in music history as we journey through genres. Whether you’re a lifelong collector or just getting into the groove, this episode strikes a chord.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Forever Changes

Additional Links

Local Music Venues

Bands and Artists Mentioned

We linked to the Wikipedia page for all the artists below. We invite you to check out their music wherever you listen.

Record Labels

Transcript

The transcript will be posted on our website as soon as it is available.

]]> No Liam Dempsey Erik Gudmundson Making Local Cider from Branch to Bottle with Olga and Brian Dressler 2 2 73 73 Making Local Cider from Branch to Bottle with Olga and Brian Dressler full 2cb3e32c-4eef-4090-a7aa-e54e84ab4a2b https://share.transistor.fm/s/120ad103 Continuing our run of conversations with local producers, we sit down with Olga and Brian Dressler, the owners and cider makers at Dressler Estate. We learn about their branch to bottle approach to making local cider. We hear about their recently opened tasting room in Downingtown, Pennsylvania, and their vision for this new home. We talk cider production, label making, and the business of a running a cidery. Pour yourself a glass of their finest and tune in for a great conversation.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Dressler Estate

Additional Links

Related Start Local Episodes

TRANSCRIPT

The transcript will be posted on our website as soon as it is available.

]]> Continuing our run of conversations with local producers, we sit down with Olga and Brian Dressler, the owners and cider makers at Dressler Estate. We learn about their branch to bottle approach to making local cider. We hear about their recently opened tasting room in Downingtown, Pennsylvania, and their vision for this new home. We talk cider production, label making, and the business of a running a cidery. Pour yourself a glass of their finest and tune in for a great conversation.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Dressler Estate

Additional Links

Related Start Local Episodes

TRANSCRIPT

The transcript will be posted on our website as soon as it is available.

]]> Fri, 30 May 2025 03:30:00 -0400 Liam Dempsey and Erik Gudmundson Liam Dempsey and Erik Gudmundson 3443 Continuing our run of conversations with local producers, we sit down with Olga and Brian Dressler, the owners and cider makers at Dressler Estate. We learn about their branch to bottle approach to making local cider. We hear about their recently opened tasting room in Downingtown, Pennsylvania, and their vision for this new home. We talk cider production, label making, and the business of a running a cidery. Pour yourself a glass of their finest and tune in for a great conversation.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Dressler Estate

Additional Links

Related Start Local Episodes

TRANSCRIPT

The transcript will be posted on our website as soon as it is available.

]]> No Liam Dempsey Erik Gudmundson Farming Grapes and Making Local Wine with Anthony Vietri 2 2 72 72 Farming Grapes and Making Local Wine with Anthony Vietri full 9fd53f5e-139d-4cd0-958d-558c31929fca https://share.transistor.fm/s/31543924 Southeastern Pennsylvania is not typically at the top of the list of renowned wine regions of the world. Yet that is exactly why we stopped into the tasting room at Va La Family Vineyard. We sat down Anthony Vietri, farmer and wine maker, to learn how his family has been farming the land in Avondale, Pennsylvania for almost one hundred years. We talk about his approach to farming grapes and crafting unique and complex wines flowing from the local terroir. If you're into wine and looking for a wonderfully different and refreshing discussion about wine and the business of wine, this is a conversation to savor.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Va La Family Vineyard

Additional Links

Related Start Local Episodes

Transcript


The transcript will be posted on our website as soon as it is available.

]]> Southeastern Pennsylvania is not typically at the top of the list of renowned wine regions of the world. Yet that is exactly why we stopped into the tasting room at Va La Family Vineyard. We sat down Anthony Vietri, farmer and wine maker, to learn how his family has been farming the land in Avondale, Pennsylvania for almost one hundred years. We talk about his approach to farming grapes and crafting unique and complex wines flowing from the local terroir. If you're into wine and looking for a wonderfully different and refreshing discussion about wine and the business of wine, this is a conversation to savor.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Va La Family Vineyard

Additional Links

Related Start Local Episodes

Transcript


The transcript will be posted on our website as soon as it is available.

]]> Fri, 16 May 2025 03:30:00 -0400 Liam Dempsey, Erik Gudmundson, and Joe Casabona Liam Dempsey, Erik Gudmundson, and Joe Casabona 2439 Southeastern Pennsylvania is not typically at the top of the list of renowned wine regions of the world. Yet that is exactly why we stopped into the tasting room at Va La Family Vineyard. We sat down Anthony Vietri, farmer and wine maker, to learn how his family has been farming the land in Avondale, Pennsylvania for almost one hundred years. We talk about his approach to farming grapes and crafting unique and complex wines flowing from the local terroir. If you're into wine and looking for a wonderfully different and refreshing discussion about wine and the business of wine, this is a conversation to savor.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Va La Family Vineyard

Additional Links

Related Start Local Episodes

Transcript


The transcript will be posted on our website as soon as it is available.

]]> No Building Trust and Stewarding Clients’ Financial Affairs with Patti Brennan 2 2 71 71 Building Trust and Stewarding Clients’ Financial Affairs with Patti Brennan full a1e407d4-6543-4fcc-8f1d-7f71c79b04bc https://share.transistor.fm/s/eec73f30 In times of uncertainty, the desire for financial security is universal. In this wide-ranging conversation, we talk with Patti Brennan, founder and CEO of Key Financial, a wealth management firm based in West Chester, Pennsylvania. Patti shares practical ideas for navigating turbulent markets. We explore her unique career path from ICU nurse to nationally recognized financial advisor. We dig into her people-first leadership style, and the values that shape her firm – now managing $2.5 billion in assets. We also dive into her new book, Am I Going to Be Okay?, published by Forbes.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Key Financial

Chester County Economic Development Council (CCEDC)

Additional Links

Transcript

The transcript will be posted on our website as soon as it is available.

]]> In times of uncertainty, the desire for financial security is universal. In this wide-ranging conversation, we talk with Patti Brennan, founder and CEO of Key Financial, a wealth management firm based in West Chester, Pennsylvania. Patti shares practical ideas for navigating turbulent markets. We explore her unique career path from ICU nurse to nationally recognized financial advisor. We dig into her people-first leadership style, and the values that shape her firm – now managing $2.5 billion in assets. We also dive into her new book, Am I Going to Be Okay?, published by Forbes.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Key Financial

Chester County Economic Development Council (CCEDC)

Additional Links

Transcript

The transcript will be posted on our website as soon as it is available.

]]> Fri, 02 May 2025 03:30:00 -0400 Erik Gudmundson and Liam Dempsey Erik Gudmundson and Liam Dempsey 3157 In times of uncertainty, the desire for financial security is universal. In this wide-ranging conversation, we talk with Patti Brennan, founder and CEO of Key Financial, a wealth management firm based in West Chester, Pennsylvania. Patti shares practical ideas for navigating turbulent markets. We explore her unique career path from ICU nurse to nationally recognized financial advisor. We dig into her people-first leadership style, and the values that shape her firm – now managing $2.5 billion in assets. We also dive into her new book, Am I Going to Be Okay?, published by Forbes.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Key Financial

Chester County Economic Development Council (CCEDC)

Additional Links

Transcript

The transcript will be posted on our website as soon as it is available.

]]> No Erik Gudmundson Liam Dempsey Making Meat Snacks and Growing Distribution with Panache with Brendan Cawley 2 2 70 70 Making Meat Snacks and Growing Distribution with Panache with Brendan Cawley full 8fdbbf40-3af5-443b-8225-f81de565c312 https://share.transistor.fm/s/f16d2d09 The snack business is competitive to say the very least. It may even be cut-throat. Creating a snack that people want is hard enough, but getting it into the market and on store shelves takes even more grit. We chased down Brendan Cawley, founder and CEO of Righteous Felon, a meat snack company with deep roots in Chester County. We interrogate Brendan about jerky, biltong, and meat sticks, exploring their R&D, manufacturing, and distribution processes. We talk about online sales, and of course, how the company was an outgrowth of a side hustle for a bunch of middle schoolers in Downingtown.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Righteous Felon

Local Beer Distributors

Local Restaurants and Stores

Farm and Meat Processors

Additional Links

Transcript

A full transcript will be posted on our website as soon as it is available.


]]> The snack business is competitive to say the very least. It may even be cut-throat. Creating a snack that people want is hard enough, but getting it into the market and on store shelves takes even more grit. We chased down Brendan Cawley, founder and CEO of Righteous Felon, a meat snack company with deep roots in Chester County. We interrogate Brendan about jerky, biltong, and meat sticks, exploring their R&D, manufacturing, and distribution processes. We talk about online sales, and of course, how the company was an outgrowth of a side hustle for a bunch of middle schoolers in Downingtown.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Righteous Felon

Local Beer Distributors

Local Restaurants and Stores

Farm and Meat Processors

Additional Links

Transcript

A full transcript will be posted on our website as soon as it is available.


]]> Fri, 18 Apr 2025 03:30:00 -0400 Liam Dempsey and Erik Gudmundson Liam Dempsey and Erik Gudmundson 3588 The snack business is competitive to say the very least. It may even be cut-throat. Creating a snack that people want is hard enough, but getting it into the market and on store shelves takes even more grit. We chased down Brendan Cawley, founder and CEO of Righteous Felon, a meat snack company with deep roots in Chester County. We interrogate Brendan about jerky, biltong, and meat sticks, exploring their R&D, manufacturing, and distribution processes. We talk about online sales, and of course, how the company was an outgrowth of a side hustle for a bunch of middle schoolers in Downingtown.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Righteous Felon

Local Beer Distributors

Local Restaurants and Stores

Farm and Meat Processors

Additional Links

Transcript

A full transcript will be posted on our website as soon as it is available.


]]> No Crafting Ice Cream, Culinary Creations, and Community with Melinda Shaw 2 2 69 69 Crafting Ice Cream, Culinary Creations, and Community with Melinda Shaw full 5a5ba96f-ed77-4e58-9bfb-8ed81397aa92 https://share.transistor.fm/s/2ddf9a28 Enticed by her delicious ice cream and kitchens creations, we had to talk with Melinda Shaw, founder and owner of Hangry Bear Creamery in Kennett Square. Melinda shares how her love of food and background in hospitality led her to open a unique ice cream studio that goes far beyond scoops and cones. We dip into the science behind real ice cream, the importance of using local ingredients, and how community partnerships have shaped her business. From boozy shakes to a wonderfully eclectic yet family-friendly meals, Melinda offers a behind-the-scenes look at what it takes to run a creative and community-focused creamery.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Hangry Bear Creamery

Local Food and Drinks Companies and Organization

Additional Links

TRANSCRIPT

The transcript will be posted on our website as soon as it is available.

]]> Enticed by her delicious ice cream and kitchens creations, we had to talk with Melinda Shaw, founder and owner of Hangry Bear Creamery in Kennett Square. Melinda shares how her love of food and background in hospitality led her to open a unique ice cream studio that goes far beyond scoops and cones. We dip into the science behind real ice cream, the importance of using local ingredients, and how community partnerships have shaped her business. From boozy shakes to a wonderfully eclectic yet family-friendly meals, Melinda offers a behind-the-scenes look at what it takes to run a creative and community-focused creamery.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Hangry Bear Creamery

Local Food and Drinks Companies and Organization

Additional Links

TRANSCRIPT

The transcript will be posted on our website as soon as it is available.

]]> Fri, 04 Apr 2025 03:30:00 -0400 Erik Gudmunson and Liam Dempsey Erik Gudmunson and Liam Dempsey 2671 Enticed by her delicious ice cream and kitchens creations, we had to talk with Melinda Shaw, founder and owner of Hangry Bear Creamery in Kennett Square. Melinda shares how her love of food and background in hospitality led her to open a unique ice cream studio that goes far beyond scoops and cones. We dip into the science behind real ice cream, the importance of using local ingredients, and how community partnerships have shaped her business. From boozy shakes to a wonderfully eclectic yet family-friendly meals, Melinda offers a behind-the-scenes look at what it takes to run a creative and community-focused creamery.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Hangry Bear Creamery

Local Food and Drinks Companies and Organization

Additional Links

TRANSCRIPT

The transcript will be posted on our website as soon as it is available.

]]> No Serving and Supporting the Local Community with Pauline Garcia-Allen 2 2 68 68 Serving and Supporting the Local Community with Pauline Garcia-Allen full c702e323-05e0-4c7e-93cc-0e0e7694d57f https://share.transistor.fm/s/9e72eef0 Located in southern Chester County, Oxford, Pennsylvania, is a charming small town that is rich in history and poised for revitalization and growth. We sit down with Pauline Garcia-Allen, the Borough Manager of Oxford, to explore what makes this town so special. From its diverse community to its evolving downtown and economic development efforts, Pauline shares how she and other local leaders are working to support residents, attract businesses, and navigate a complexity of challenges, including the expansion of the Route 1 corridor. Tune in for an inside look at Oxford’s transformation and why now is the time to keep an eye on this up-and-coming gem.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

The Borough of Oxford

Additional Links

Related Start Local Episodes


TRANSCRIPT

The episode transcript will be posted on our website as soon as it available.

]]> Located in southern Chester County, Oxford, Pennsylvania, is a charming small town that is rich in history and poised for revitalization and growth. We sit down with Pauline Garcia-Allen, the Borough Manager of Oxford, to explore what makes this town so special. From its diverse community to its evolving downtown and economic development efforts, Pauline shares how she and other local leaders are working to support residents, attract businesses, and navigate a complexity of challenges, including the expansion of the Route 1 corridor. Tune in for an inside look at Oxford’s transformation and why now is the time to keep an eye on this up-and-coming gem.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

The Borough of Oxford

Additional Links

Related Start Local Episodes


TRANSCRIPT

The episode transcript will be posted on our website as soon as it available.

]]> Fri, 21 Mar 2025 03:30:00 -0400 Liam Dempsey and Erik Gudmundson Liam Dempsey and Erik Gudmundson 2254 Located in southern Chester County, Oxford, Pennsylvania, is a charming small town that is rich in history and poised for revitalization and growth. We sit down with Pauline Garcia-Allen, the Borough Manager of Oxford, to explore what makes this town so special. From its diverse community to its evolving downtown and economic development efforts, Pauline shares how she and other local leaders are working to support residents, attract businesses, and navigate a complexity of challenges, including the expansion of the Route 1 corridor. Tune in for an inside look at Oxford’s transformation and why now is the time to keep an eye on this up-and-coming gem.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

The Borough of Oxford

Additional Links

Related Start Local Episodes


TRANSCRIPT

The episode transcript will be posted on our website as soon as it available.

]]> No Protecting Land, Birds, Watersheds, and Local Habitats with Kate Etherington 2 2 67 67 Protecting Land, Birds, Watersheds, and Local Habitats with Kate Etherington full 4914b852-9a62-4147-be1b-605c795beb2a https://share.transistor.fm/s/4f1fe36d While Chester County is renowned for its picturesque landscapes and open spaces, preserving that natural beauty – and the wildlife that thrives within it – requires constant effort. We speak with Kate Etherington, President and Executive Director of Willistown Conservation Trust, about the dedication and strategy behind this vital work. This local land trust leads initiatives in land protection, bird conservation, watershed stewardship, habitat restoration, and sustainable farming. In our conversation, Kate shares insights into these efforts and how people of all ages can get involved, learn, and contribute to the Trust’s mission.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Willistown Conservation Trust

Additional Links

Related Start Local Episodes

TRANSCRIPT

The full transcript will be posted as soon as it is available.

]]> While Chester County is renowned for its picturesque landscapes and open spaces, preserving that natural beauty – and the wildlife that thrives within it – requires constant effort. We speak with Kate Etherington, President and Executive Director of Willistown Conservation Trust, about the dedication and strategy behind this vital work. This local land trust leads initiatives in land protection, bird conservation, watershed stewardship, habitat restoration, and sustainable farming. In our conversation, Kate shares insights into these efforts and how people of all ages can get involved, learn, and contribute to the Trust’s mission.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Willistown Conservation Trust

Additional Links

Related Start Local Episodes

TRANSCRIPT

The full transcript will be posted as soon as it is available.

]]> Fri, 07 Mar 2025 03:30:00 -0500 Liam Dempsey and Erik Gudmundson Liam Dempsey and Erik Gudmundson 2839 While Chester County is renowned for its picturesque landscapes and open spaces, preserving that natural beauty – and the wildlife that thrives within it – requires constant effort. We speak with Kate Etherington, President and Executive Director of Willistown Conservation Trust, about the dedication and strategy behind this vital work. This local land trust leads initiatives in land protection, bird conservation, watershed stewardship, habitat restoration, and sustainable farming. In our conversation, Kate shares insights into these efforts and how people of all ages can get involved, learn, and contribute to the Trust’s mission.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Willistown Conservation Trust

Additional Links

Related Start Local Episodes

TRANSCRIPT

The full transcript will be posted as soon as it is available.

]]> No Building a Thriving Theater to Benefit the Local Community with Jennifer Carlson 2 2 66 66 Building a Thriving Theater to Benefit the Local Community with Jennifer Carlson full bc4bb336-d932-4156-83ae-ceb2c2441503 https://share.transistor.fm/s/f518ef00 There’s something special about the glow of a historic theater marquee, the scent of fresh popcorn, and the magic of a film flickering on the screen in a century-old venue. But keeping The Colonial Theatre thriving takes more than nostalgia – it demands passion, strategy, and dedication. Executive Director Jennifer Carlson takes us behind the scenes of running this iconic venue. Whether you’re a film buff, a live music fan, or just love a good comeback story, this episode shines a spotlight on the power of community, creativity, and a really great theater.


OUR PARTNER


Southern Chester County Chamber of Commerce


LINKS

The Colonial Theatre

Area Theaters and Organizations

Additional Links

Transcript

The full transcript will be posted as soon as it is available.

]]> There’s something special about the glow of a historic theater marquee, the scent of fresh popcorn, and the magic of a film flickering on the screen in a century-old venue. But keeping The Colonial Theatre thriving takes more than nostalgia – it demands passion, strategy, and dedication. Executive Director Jennifer Carlson takes us behind the scenes of running this iconic venue. Whether you’re a film buff, a live music fan, or just love a good comeback story, this episode shines a spotlight on the power of community, creativity, and a really great theater.


OUR PARTNER


Southern Chester County Chamber of Commerce


LINKS

The Colonial Theatre

Area Theaters and Organizations

Additional Links

Transcript

The full transcript will be posted as soon as it is available.

]]> Fri, 21 Feb 2025 03:30:00 -0500 Liam Dempsey and Erik Gudmundson Liam Dempsey and Erik Gudmundson 2732 There’s something special about the glow of a historic theater marquee, the scent of fresh popcorn, and the magic of a film flickering on the screen in a century-old venue. But keeping The Colonial Theatre thriving takes more than nostalgia – it demands passion, strategy, and dedication. Executive Director Jennifer Carlson takes us behind the scenes of running this iconic venue. Whether you’re a film buff, a live music fan, or just love a good comeback story, this episode shines a spotlight on the power of community, creativity, and a really great theater.


OUR PARTNER


Southern Chester County Chamber of Commerce


LINKS

The Colonial Theatre

Area Theaters and Organizations

Additional Links

Transcript

The full transcript will be posted as soon as it is available.

]]> No Running the Business and Keeping the Books Accurate with Paula Paisley 2 2 65 65 Running the Business and Keeping the Books Accurate with Paula Paisley full d730fe7a-141b-4d96-a1a4-9792df58d664 https://share.transistor.fm/s/fb5826d3 Managing finances can be a major challenge for business owners and nonprofit leaders, and having accurate and up to date bookkeeping can make all the difference. We talk with Paula Paisley, founder and president of Paisley Solutions, a bookkeeping service in Kennett Square, Pennsylvania. Paula shares how she transitioned from working at a CPA firm to running her own company. We discuss the role of technology in bookkeeping and why financial clarity is essential for business success. Whether you are a business owner or a nonprofit leader, Paula’s insights provide real value.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Paisley Solutions

Chambers of Commerce

Additional Links

TRANSCRIPT

The full transcript will be posted as soon as it is available.


]]> Managing finances can be a major challenge for business owners and nonprofit leaders, and having accurate and up to date bookkeeping can make all the difference. We talk with Paula Paisley, founder and president of Paisley Solutions, a bookkeeping service in Kennett Square, Pennsylvania. Paula shares how she transitioned from working at a CPA firm to running her own company. We discuss the role of technology in bookkeeping and why financial clarity is essential for business success. Whether you are a business owner or a nonprofit leader, Paula’s insights provide real value.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Paisley Solutions

Chambers of Commerce

Additional Links

TRANSCRIPT

The full transcript will be posted as soon as it is available.


]]> Fri, 07 Feb 2025 03:30:00 -0500 Liam Dempsey, Erik Gudmundson, and Joe Casabona Liam Dempsey, Erik Gudmundson, and Joe Casabona 2574 Managing finances can be a major challenge for business owners and nonprofit leaders, and having accurate and up to date bookkeeping can make all the difference. We talk with Paula Paisley, founder and president of Paisley Solutions, a bookkeeping service in Kennett Square, Pennsylvania. Paula shares how she transitioned from working at a CPA firm to running her own company. We discuss the role of technology in bookkeeping and why financial clarity is essential for business success. Whether you are a business owner or a nonprofit leader, Paula’s insights provide real value.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Paisley Solutions

Chambers of Commerce

Additional Links

TRANSCRIPT

The full transcript will be posted as soon as it is available.


]]> No Conducting World-Leading, Innovative Fresh Water Research with John Jackson 2 2 64 64 Conducting World-Leading, Innovative Fresh Water Research with John Jackson full bcdc61bd-3fd2-4dc4-bb17-39c55016e481 https://share.transistor.fm/s/0aeee9f9 With fresh, clean water a critical resource for life on earth, balanced ecosystems are essential for keeping our communities healthy and safe. We spend time with John Jackson, Ph.D., Senior Research Scientist with the Stroud Water Research Center in Avondale, Pennsylvania. We speak at length about the challenges that winter road salt poses to our local ecosystems. We hear of a number of the in-depth research projects going on at the Stroud Center and learn how John and his colleagues are engaging with their local communities to educate and inform about important water issues affecting our region.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Stroud Water Research Center

John Jackson, Ph. D.

Local Nonprofits

Local Universities

Additional Links

Transcript


The full transcript for this episode will be posted as soon as it is available.

]]> With fresh, clean water a critical resource for life on earth, balanced ecosystems are essential for keeping our communities healthy and safe. We spend time with John Jackson, Ph.D., Senior Research Scientist with the Stroud Water Research Center in Avondale, Pennsylvania. We speak at length about the challenges that winter road salt poses to our local ecosystems. We hear of a number of the in-depth research projects going on at the Stroud Center and learn how John and his colleagues are engaging with their local communities to educate and inform about important water issues affecting our region.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Stroud Water Research Center

John Jackson, Ph. D.

Local Nonprofits

Local Universities

Additional Links

Transcript


The full transcript for this episode will be posted as soon as it is available.

]]> Fri, 24 Jan 2025 03:30:00 -0500 Liam Dempsey and Erik Gudmundson Liam Dempsey and Erik Gudmundson 3085 With fresh, clean water a critical resource for life on earth, balanced ecosystems are essential for keeping our communities healthy and safe. We spend time with John Jackson, Ph.D., Senior Research Scientist with the Stroud Water Research Center in Avondale, Pennsylvania. We speak at length about the challenges that winter road salt poses to our local ecosystems. We hear of a number of the in-depth research projects going on at the Stroud Center and learn how John and his colleagues are engaging with their local communities to educate and inform about important water issues affecting our region.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Stroud Water Research Center

John Jackson, Ph. D.

Local Nonprofits

Local Universities

Additional Links

Transcript


The full transcript for this episode will be posted as soon as it is available.

]]> No Leading a Growing Credit Union with Gary Golden 2 2 63 63 Leading a Growing Credit Union with Gary Golden full ae557a0e-1397-49b6-ac36-aeb1be408576 https://share.transistor.fm/s/4ced0d37
Businesses, nonprofits, and individuals have more banking options than ever before. To help local leaders understand some of their options, we sit down with Gary Golden of Propell Credit Union to chat through how a credit union can help with financial services. We cover the history and growth of the community-chartered credit union, learning about its local connection to the helicopter industry. We hear how Propell is expanding its brick and mortar footprint, having recently opened a new branch in Chester County, Pennsylvania.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Propell Credit Union

Kids Foundation

Restaurants

Additional Links

Transcript

The full transcript will be posted as soon as it is available.

]]>
Businesses, nonprofits, and individuals have more banking options than ever before. To help local leaders understand some of their options, we sit down with Gary Golden of Propell Credit Union to chat through how a credit union can help with financial services. We cover the history and growth of the community-chartered credit union, learning about its local connection to the helicopter industry. We hear how Propell is expanding its brick and mortar footprint, having recently opened a new branch in Chester County, Pennsylvania.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Propell Credit Union

Kids Foundation

Restaurants

Additional Links

Transcript

The full transcript will be posted as soon as it is available.

]]> Fri, 10 Jan 2025 03:30:00 -0500 Liam Dempsey and Erik Gudmundson Liam Dempsey and Erik Gudmundson 3110
Businesses, nonprofits, and individuals have more banking options than ever before. To help local leaders understand some of their options, we sit down with Gary Golden of Propell Credit Union to chat through how a credit union can help with financial services. We cover the history and growth of the community-chartered credit union, learning about its local connection to the helicopter industry. We hear how Propell is expanding its brick and mortar footprint, having recently opened a new branch in Chester County, Pennsylvania.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Propell Credit Union

Kids Foundation

Restaurants

Additional Links

Transcript

The full transcript will be posted as soon as it is available.

]]> No Managing a Local Accountancy Firm with Kathy Wileczek 2 2 62 62 Managing a Local Accountancy Firm with Kathy Wileczek full 9f7ea2bd-d47c-44ff-b230-0640c7567a55 https://share.transistor.fm/s/42681b5d The value that trusted accountants bring to businesses and nonprofits of all sizes cannot be overstated. Changes to federal and state filing rules, new tax regulations, and any flux in the economy see many business leaders turning to their accountants for guidance. We talk with Kathy Wileczek, shareholder with Umbreit, Wileczek & Associates, to learn about how she leads a small, highly-respected accountancy firm based in Kennett Square, Pennsylvania. We explore the challenges Kathy faces and the joy she experiences in running her firm, including balancing business management, client work, and other life priorities.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS


Umbreit, Wileczek & Associates

Chambers of Commerce

Additional Links

Transcript

The full transcript will be posted as soon as it is available.

]]> The value that trusted accountants bring to businesses and nonprofits of all sizes cannot be overstated. Changes to federal and state filing rules, new tax regulations, and any flux in the economy see many business leaders turning to their accountants for guidance. We talk with Kathy Wileczek, shareholder with Umbreit, Wileczek & Associates, to learn about how she leads a small, highly-respected accountancy firm based in Kennett Square, Pennsylvania. We explore the challenges Kathy faces and the joy she experiences in running her firm, including balancing business management, client work, and other life priorities.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS


Umbreit, Wileczek & Associates

Chambers of Commerce

Additional Links

Transcript

The full transcript will be posted as soon as it is available.

]]> Fri, 27 Dec 2024 03:30:00 -0500 Erik Gudmundson and Liam Dempsey Erik Gudmundson and Liam Dempsey 2175 The value that trusted accountants bring to businesses and nonprofits of all sizes cannot be overstated. Changes to federal and state filing rules, new tax regulations, and any flux in the economy see many business leaders turning to their accountants for guidance. We talk with Kathy Wileczek, shareholder with Umbreit, Wileczek & Associates, to learn about how she leads a small, highly-respected accountancy firm based in Kennett Square, Pennsylvania. We explore the challenges Kathy faces and the joy she experiences in running her firm, including balancing business management, client work, and other life priorities.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS


Umbreit, Wileczek & Associates

Chambers of Commerce

Additional Links

Transcript

The full transcript will be posted as soon as it is available.

]]> No Producing Local Farmers and Crafts Markets and Community Events with Christy Campli 2 2 61 61 Producing Local Farmers and Crafts Markets and Community Events with Christy Campli full e6fa52a8-8e0a-47c0-909e-de7f7dc68d6c https://share.transistor.fm/s/84d81e22 Farmers markets and craft and artisanal markets are popping up in more and more communities across Chester County, Pennsylvania, as farm-to-table and shop local grow in popularity with consumers. We sat down with Christy Campli of Growing Roots to learn more about how she delivers and produces a series of markets and community events across the region. We speak with her about supporting local farmers, producers, artists, and makers – all while working to build community.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Growing Roots

Farmers Markets

Crafts & Mercantile

Good Food Fest

Additional Links

TRANSCRIPT

The full transcript will be published here as soon as it is available.

]]> Farmers markets and craft and artisanal markets are popping up in more and more communities across Chester County, Pennsylvania, as farm-to-table and shop local grow in popularity with consumers. We sat down with Christy Campli of Growing Roots to learn more about how she delivers and produces a series of markets and community events across the region. We speak with her about supporting local farmers, producers, artists, and makers – all while working to build community.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Growing Roots

Farmers Markets

Crafts & Mercantile

Good Food Fest

Additional Links

TRANSCRIPT

The full transcript will be published here as soon as it is available.

]]> Fri, 13 Dec 2024 03:30:00 -0500 Joe Casabona and Liam Dempsey Joe Casabona and Liam Dempsey 2756 Farmers markets and craft and artisanal markets are popping up in more and more communities across Chester County, Pennsylvania, as farm-to-table and shop local grow in popularity with consumers. We sat down with Christy Campli of Growing Roots to learn more about how she delivers and produces a series of markets and community events across the region. We speak with her about supporting local farmers, producers, artists, and makers – all while working to build community.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Growing Roots

Farmers Markets

Crafts & Mercantile

Good Food Fest

Additional Links

TRANSCRIPT

The full transcript will be published here as soon as it is available.

]]> No Building Community and Capacity with Chris Manna 2 2 60 60 Building Community and Capacity with Chris Manna full 0e99b9dd-7b21-4109-8da4-10272c4da550 https://share.transistor.fm/s/4de6c874 Today’s libraries play a significant role in the life of the community. The programs, services, and happenings at our local libraries might surprise those who have not visited one recently. We catch up with Chris Manna, Executive Director of the Kennett Library, to walk through all things library. We learn how this wonderful library – and others across Chester County – are meeting the needs of their communities in innovative, exciting, and engaging ways.

OUR PARTNER

Southern Chester County Chamber of Commerce


LINKS

Kennett Library

Chris Manna

Additional Links

TRANSCRIPT

The full transcript will be published here as soon as it is available.

]]> Today’s libraries play a significant role in the life of the community. The programs, services, and happenings at our local libraries might surprise those who have not visited one recently. We catch up with Chris Manna, Executive Director of the Kennett Library, to walk through all things library. We learn how this wonderful library – and others across Chester County – are meeting the needs of their communities in innovative, exciting, and engaging ways.

OUR PARTNER

Southern Chester County Chamber of Commerce


LINKS

Kennett Library

Chris Manna

Additional Links

TRANSCRIPT

The full transcript will be published here as soon as it is available.

]]> Fri, 29 Nov 2024 03:30:00 -0500 Liam Dempsey and Erik Gudmundson Liam Dempsey and Erik Gudmundson 2061 Today’s libraries play a significant role in the life of the community. The programs, services, and happenings at our local libraries might surprise those who have not visited one recently. We catch up with Chris Manna, Executive Director of the Kennett Library, to walk through all things library. We learn how this wonderful library – and others across Chester County – are meeting the needs of their communities in innovative, exciting, and engaging ways.

OUR PARTNER

Southern Chester County Chamber of Commerce


LINKS

Kennett Library

Chris Manna

Additional Links

TRANSCRIPT

The full transcript will be published here as soon as it is available.

]]> No Enabling Economic Empowerment through Education with Javonna Wylie 2 2 59 59 Enabling Economic Empowerment through Education with Javonna Wylie full 2fab8c3a-9291-4192-8100-3549935c2ec7 https://share.transistor.fm/s/d7ddd92f The lack of educational and employment opportunities experienced by disadvantaged folks in Chester County presents significant challenges to their well-being. To learn more, we speak with Javonna Wylie, President and CEO of Chester County OIC. Javonna explains how CCOIC works to enable access to economic empowerment through the delivery of free educational and related services. She also highlights the exciting opportunities happening in Coatesville, Pennsylvania, where CCOIC is now based.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Chester County OIC

Rev. Leon Sullivan

Additional Links

Transcript

The transcript for this episode will be posted as soon as it available.

]]> The lack of educational and employment opportunities experienced by disadvantaged folks in Chester County presents significant challenges to their well-being. To learn more, we speak with Javonna Wylie, President and CEO of Chester County OIC. Javonna explains how CCOIC works to enable access to economic empowerment through the delivery of free educational and related services. She also highlights the exciting opportunities happening in Coatesville, Pennsylvania, where CCOIC is now based.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Chester County OIC

Rev. Leon Sullivan

Additional Links

Transcript

The transcript for this episode will be posted as soon as it available.

]]> Fri, 27 Sep 2024 03:30:00 -0400 Liam Dempsey and Erik Gudmundson Liam Dempsey and Erik Gudmundson 2326 The lack of educational and employment opportunities experienced by disadvantaged folks in Chester County presents significant challenges to their well-being. To learn more, we speak with Javonna Wylie, President and CEO of Chester County OIC. Javonna explains how CCOIC works to enable access to economic empowerment through the delivery of free educational and related services. She also highlights the exciting opportunities happening in Coatesville, Pennsylvania, where CCOIC is now based.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Chester County OIC

Rev. Leon Sullivan

Additional Links

Transcript

The transcript for this episode will be posted as soon as it available.

]]> No Training Service and Companion Dogs with Kirstin Downie 2 2 58 58 Training Service and Companion Dogs with Kirstin Downie full 09ba96ae-02c5-4e12-afda-2359d21e12d8 https://share.transistor.fm/s/1f1f8c5f We spend time with Kirstin Downie, Director of Development and Communications with Canine Partners for Life (CPL), as she explains how the organization works to improve quality of life for people with disabilities or other challenges by pairing them with professionally trained service or companion dogs. Kirstin takes us for a long walk through the extensive training that service and companion dogs undergo to be able to assist their assigned companions. We learn how CPL provides these highly trained dogs to folks of all ages from across the USA. And we hear about some uniquely wonderful volunteer opportunities.

Southern Chester County Chamber of Commerce

LINKS

Canine Partners for Life

Additional Links

Transcript

A transcript will be posted as soon as it is available.

]]> We spend time with Kirstin Downie, Director of Development and Communications with Canine Partners for Life (CPL), as she explains how the organization works to improve quality of life for people with disabilities or other challenges by pairing them with professionally trained service or companion dogs. Kirstin takes us for a long walk through the extensive training that service and companion dogs undergo to be able to assist their assigned companions. We learn how CPL provides these highly trained dogs to folks of all ages from across the USA. And we hear about some uniquely wonderful volunteer opportunities.

Southern Chester County Chamber of Commerce

LINKS

Canine Partners for Life

Additional Links

Transcript

A transcript will be posted as soon as it is available.

]]> Fri, 13 Sep 2024 03:30:00 -0400 Erik Gudmundson and Liam Dempsey Erik Gudmundson and Liam Dempsey 2339 We spend time with Kirstin Downie, Director of Development and Communications with Canine Partners for Life (CPL), as she explains how the organization works to improve quality of life for people with disabilities or other challenges by pairing them with professionally trained service or companion dogs. Kirstin takes us for a long walk through the extensive training that service and companion dogs undergo to be able to assist their assigned companions. We learn how CPL provides these highly trained dogs to folks of all ages from across the USA. And we hear about some uniquely wonderful volunteer opportunities.

Southern Chester County Chamber of Commerce

LINKS

Canine Partners for Life

Additional Links

Transcript

A transcript will be posted as soon as it is available.

]]> No Spearheading the Organization of a Community Brewfest with Jeff Norman 2 2 57 57 Spearheading the Organization of a Community Brewfest with Jeff Norman full f42701fa-b17d-44fe-a5f6-c825f0d3c856 https://share.transistor.fm/s/8f381a6d Now in its 27th year, the Kennett Brewfest is a leading beer festival held yearly in Kennett Square. Arguably the oldest beer festival in the Philadelphia region, the Brewfest provides support to the Kennett Collaborative. We speak with the founder and long-serving lead organizer of the festival, Jeff Norman. An architect by trade, Jeff has lead efforts to organize and deliver the famed Kennett Brewfest since its inception. We talk about the history of the festival, its evolution over time, and of course, all things beer.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Kennett Brewfest

Other Kennett Square Festivals

Kennett Collaborative

Additional Links

Transcript

The transcript will be posted as soon as it is available.

]]> Now in its 27th year, the Kennett Brewfest is a leading beer festival held yearly in Kennett Square. Arguably the oldest beer festival in the Philadelphia region, the Brewfest provides support to the Kennett Collaborative. We speak with the founder and long-serving lead organizer of the festival, Jeff Norman. An architect by trade, Jeff has lead efforts to organize and deliver the famed Kennett Brewfest since its inception. We talk about the history of the festival, its evolution over time, and of course, all things beer.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Kennett Brewfest

Other Kennett Square Festivals

Kennett Collaborative

Additional Links

Transcript

The transcript will be posted as soon as it is available.

]]> Fri, 30 Aug 2024 03:30:00 -0400 Erik Gudmundson and Liam Dempsey Erik Gudmundson and Liam Dempsey 3038 Now in its 27th year, the Kennett Brewfest is a leading beer festival held yearly in Kennett Square. Arguably the oldest beer festival in the Philadelphia region, the Brewfest provides support to the Kennett Collaborative. We speak with the founder and long-serving lead organizer of the festival, Jeff Norman. An architect by trade, Jeff has lead efforts to organize and deliver the famed Kennett Brewfest since its inception. We talk about the history of the festival, its evolution over time, and of course, all things beer.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Kennett Brewfest

Other Kennett Square Festivals

Kennett Collaborative

Additional Links

Transcript

The transcript will be posted as soon as it is available.

]]> No Erik Gudmundson Liam Dempsey Enabling the Otherly-Abled to Grow and Contribute in the Workplace with April Ennis-Pierson 2 2 56 56 Enabling the Otherly-Abled to Grow and Contribute in the Workplace with April Ennis-Pierson full bf72e528-39db-4909-8858-ea244ac84ec2 https://share.transistor.fm/s/63642fcf With a unique nonprofit business model, Handi-Crafters employs, trains, and encourages people with intellectual and developmental challenges to enable them to find meaningful and engaging opportunities in the workplace. Focused on the individual skills and needs of the community it serves, Handi-Crafters has been delivering employment-centered programs for more than 60 years from its facilities in Thorndale, Pa. We speak with the Executive Director of Handi-Crafters, April Ennis-Pierson, to learn more about the organization and its innovative approach to its work.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Handi-Crafters

Additional Links

Transcript

The transcript for this episode will be posted as soon as it is available.

]]> With a unique nonprofit business model, Handi-Crafters employs, trains, and encourages people with intellectual and developmental challenges to enable them to find meaningful and engaging opportunities in the workplace. Focused on the individual skills and needs of the community it serves, Handi-Crafters has been delivering employment-centered programs for more than 60 years from its facilities in Thorndale, Pa. We speak with the Executive Director of Handi-Crafters, April Ennis-Pierson, to learn more about the organization and its innovative approach to its work.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Handi-Crafters

Additional Links

Transcript

The transcript for this episode will be posted as soon as it is available.

]]> Fri, 16 Aug 2024 03:30:00 -0400 Liam Dempsey and Erik Gudmundson Liam Dempsey and Erik Gudmundson 2829 With a unique nonprofit business model, Handi-Crafters employs, trains, and encourages people with intellectual and developmental challenges to enable them to find meaningful and engaging opportunities in the workplace. Focused on the individual skills and needs of the community it serves, Handi-Crafters has been delivering employment-centered programs for more than 60 years from its facilities in Thorndale, Pa. We speak with the Executive Director of Handi-Crafters, April Ennis-Pierson, to learn more about the organization and its innovative approach to its work.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Handi-Crafters

Additional Links

Transcript

The transcript for this episode will be posted as soon as it is available.

]]> No Producing Green Energy with Ron DiSabatino 2 2 55 55 Producing Green Energy with Ron DiSabatino full 1836a00d-4c91-40ae-a8bc-0487fd9ef53b https://share.transistor.fm/s/091aa6c4 Green or clean energy regularly garners press coverage and is often a topic of vigorous public debate. We speak at length with Ron DiSabatino about sustainable and fossil-fueled energy to better understand the factors and considerations around the debate. Ron is the VP of Nuclear Engineering with Constellation, the largest provider of carbon-free energy in the US. We also explore employee recruitment, engagement, and retention, discussing how Constellation works to attract top talent to its nuclear power plants.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS


Constellation

Nuclear Energy Information & Statistics

Additional Links

Transcript


The transcript will be posted as soon as it is available.


]]> Green or clean energy regularly garners press coverage and is often a topic of vigorous public debate. We speak at length with Ron DiSabatino about sustainable and fossil-fueled energy to better understand the factors and considerations around the debate. Ron is the VP of Nuclear Engineering with Constellation, the largest provider of carbon-free energy in the US. We also explore employee recruitment, engagement, and retention, discussing how Constellation works to attract top talent to its nuclear power plants.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS


Constellation

Nuclear Energy Information & Statistics

Additional Links

Transcript


The transcript will be posted as soon as it is available.


]]> Fri, 09 Aug 2024 03:30:00 -0400 Liam Dempsey and Erik Gudmundson Liam Dempsey and Erik Gudmundson 3260 Green or clean energy regularly garners press coverage and is often a topic of vigorous public debate. We speak at length with Ron DiSabatino about sustainable and fossil-fueled energy to better understand the factors and considerations around the debate. Ron is the VP of Nuclear Engineering with Constellation, the largest provider of carbon-free energy in the US. We also explore employee recruitment, engagement, and retention, discussing how Constellation works to attract top talent to its nuclear power plants.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS


Constellation

Nuclear Energy Information & Statistics

Additional Links

Transcript


The transcript will be posted as soon as it is available.


]]> No Erik Gudmundson Liam Dempsey Addressing Health Needs of Underserved Communities with Ronan Gannon 2 2 54 54 Addressing Health Needs of Underserved Communities with Ronan Gannon full 0fbe9f97-4228-432d-8db8-e8e1b27937da https://share.transistor.fm/s/3e7d01fe Finding and accessing quality and affordable healthcare is a concern for many. We meet with Ronan Gannon, Chief Executive Officer of LCH Health and Community Services. We speak about the medical and related needs of underserved communities and economically disadvantaged families in southern Chester County, Pennsylvania. Ronan shares about the structure and offerings of LCH – and how the nonprofit has continued to expand to meet the evolving needs of the community it serves. As a Federally Qualified Health Center, LCH provides a range of healthcare and related services to vulnerable individuals who are insured, under-insured, or uninsured.

OUR PARTNER

Southern Chester County Chamber of Commerce


LINKS


LCH Health and Community Services

Additional Links

TRANSCRIPT

The episode transcript will be posted on our website as soon as it is available.


]]> Finding and accessing quality and affordable healthcare is a concern for many. We meet with Ronan Gannon, Chief Executive Officer of LCH Health and Community Services. We speak about the medical and related needs of underserved communities and economically disadvantaged families in southern Chester County, Pennsylvania. Ronan shares about the structure and offerings of LCH – and how the nonprofit has continued to expand to meet the evolving needs of the community it serves. As a Federally Qualified Health Center, LCH provides a range of healthcare and related services to vulnerable individuals who are insured, under-insured, or uninsured.

OUR PARTNER

Southern Chester County Chamber of Commerce


LINKS


LCH Health and Community Services

Additional Links

TRANSCRIPT

The episode transcript will be posted on our website as soon as it is available.


]]> Fri, 26 Jul 2024 03:30:00 -0400 Erik Gudmundson and Liam Dempsey Erik Gudmundson and Liam Dempsey 2214 Finding and accessing quality and affordable healthcare is a concern for many. We meet with Ronan Gannon, Chief Executive Officer of LCH Health and Community Services. We speak about the medical and related needs of underserved communities and economically disadvantaged families in southern Chester County, Pennsylvania. Ronan shares about the structure and offerings of LCH – and how the nonprofit has continued to expand to meet the evolving needs of the community it serves. As a Federally Qualified Health Center, LCH provides a range of healthcare and related services to vulnerable individuals who are insured, under-insured, or uninsured.

OUR PARTNER

Southern Chester County Chamber of Commerce


LINKS


LCH Health and Community Services

Additional Links

TRANSCRIPT

The episode transcript will be posted on our website as soon as it is available.


]]> No Local Organic Mushroom Farming with Meghan Klotzbach 2 2 53 53 Local Organic Mushroom Farming with Meghan Klotzbach full 182d5b97-cc09-4b81-bdac-df24b76797da https://share.transistor.fm/s/92372735 With Kennett Square celebrated as the Mushroom Capital of the World, we knew it was only a matter of time before we spoke with Meghan Klotzbach. Meghan is the Vice President of Sales, Marketing & Operations at Mother Earth Organic Mushrooms. With the family farm outside West Grove, Pennsylvania, and facilities at a number of locations in southern Chester County, Mother Earth Organic Mushrooms pioneered the organic mushroom movement in the late 1980s. We talk all things mushrooms with Meghan in this insightful and fun conversation.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS


Mother Earth Organic Mushrooms

Additional Links

TRANSCRIPT

The episode transcript will be posted on our website as soon as it is available.

]]> With Kennett Square celebrated as the Mushroom Capital of the World, we knew it was only a matter of time before we spoke with Meghan Klotzbach. Meghan is the Vice President of Sales, Marketing & Operations at Mother Earth Organic Mushrooms. With the family farm outside West Grove, Pennsylvania, and facilities at a number of locations in southern Chester County, Mother Earth Organic Mushrooms pioneered the organic mushroom movement in the late 1980s. We talk all things mushrooms with Meghan in this insightful and fun conversation.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS


Mother Earth Organic Mushrooms

Additional Links

TRANSCRIPT

The episode transcript will be posted on our website as soon as it is available.

]]> Fri, 12 Jul 2024 03:30:00 -0400 Liam Dempsey and Erik Gudmundson Liam Dempsey and Erik Gudmundson 1807 With Kennett Square celebrated as the Mushroom Capital of the World, we knew it was only a matter of time before we spoke with Meghan Klotzbach. Meghan is the Vice President of Sales, Marketing & Operations at Mother Earth Organic Mushrooms. With the family farm outside West Grove, Pennsylvania, and facilities at a number of locations in southern Chester County, Mother Earth Organic Mushrooms pioneered the organic mushroom movement in the late 1980s. We talk all things mushrooms with Meghan in this insightful and fun conversation.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS


Mother Earth Organic Mushrooms

Additional Links

TRANSCRIPT

The episode transcript will be posted on our website as soon as it is available.

]]> No Encouraging Local Tourism with Nina Kelly 2 2 52 52 Encouraging Local Tourism with Nina Kelly full d9cdf7b2-1265-49b0-badb-6fa171029ca4 https://share.transistor.fm/s/35df20c1 We spend time with Nina Kelly, Director of Marketing with Chester County Tourism. We chat with Nina to discover some of the many great places to visit and wonderful things to do in Chester County. We learn about a number of hidden gems in our local area and explore some of the many exciting happenings coming to the region. This conversation is a great way to find fun activities this summer, both for tourists and for locals.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Chester County Tourism

Things to Do / Places to Visit

Places to Eat / for Foodies

Craft Distilleries

Other Start Local Episodes

]]> We spend time with Nina Kelly, Director of Marketing with Chester County Tourism. We chat with Nina to discover some of the many great places to visit and wonderful things to do in Chester County. We learn about a number of hidden gems in our local area and explore some of the many exciting happenings coming to the region. This conversation is a great way to find fun activities this summer, both for tourists and for locals.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Chester County Tourism

Things to Do / Places to Visit

Places to Eat / for Foodies

Craft Distilleries

Other Start Local Episodes

]]> Fri, 28 Jun 2024 03:00:00 -0400 Liam Dempsey and Erik Gudmundson Liam Dempsey and Erik Gudmundson 2629 We spend time with Nina Kelly, Director of Marketing with Chester County Tourism. We chat with Nina to discover some of the many great places to visit and wonderful things to do in Chester County. We learn about a number of hidden gems in our local area and explore some of the many exciting happenings coming to the region. This conversation is a great way to find fun activities this summer, both for tourists and for locals.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Chester County Tourism

Things to Do / Places to Visit

Places to Eat / for Foodies

Craft Distilleries

Other Start Local Episodes

]]> No Top-Rated Health Care and Well-Supported Staff with Karen Pinsky, MD and Ed Callahan 2 2 51 51 Top-Rated Health Care and Well-Supported Staff with Karen Pinsky, MD and Ed Callahan full ac32c1e6-3777-4388-ae12-d01ee822af77 https://share.transistor.fm/s/1a30fca4 We meet with two leaders from Penn Medicine Chester County Hospital to discuss the medical needs of the local community and how the teams providing that care are being supported. Dr. Karen Pinsky, MD, is the Chief Medical Officer at the hospital and a practicing clinician specializing in pediatrics. Her colleague, Ed Callahan, is the Chief Human Resources at the hospital. We cover everything from addressing health inequity, the challenges following local hospital closures, finding the right medical team, staff retention, and more.

OUR PARTNER


Southern Chester County Chamber of Commerce


LINKS


Penn Medicine Chester County Hospital

Additional Links

]]> We meet with two leaders from Penn Medicine Chester County Hospital to discuss the medical needs of the local community and how the teams providing that care are being supported. Dr. Karen Pinsky, MD, is the Chief Medical Officer at the hospital and a practicing clinician specializing in pediatrics. Her colleague, Ed Callahan, is the Chief Human Resources at the hospital. We cover everything from addressing health inequity, the challenges following local hospital closures, finding the right medical team, staff retention, and more.

OUR PARTNER


Southern Chester County Chamber of Commerce


LINKS


Penn Medicine Chester County Hospital

Additional Links

]]> Fri, 14 Jun 2024 03:00:00 -0400 Erik Gudmundson and Liam Dempsey Erik Gudmundson and Liam Dempsey 2534 We meet with two leaders from Penn Medicine Chester County Hospital to discuss the medical needs of the local community and how the teams providing that care are being supported. Dr. Karen Pinsky, MD, is the Chief Medical Officer at the hospital and a practicing clinician specializing in pediatrics. Her colleague, Ed Callahan, is the Chief Human Resources at the hospital. We cover everything from addressing health inequity, the challenges following local hospital closures, finding the right medical team, staff retention, and more.

OUR PARTNER


Southern Chester County Chamber of Commerce


LINKS


Penn Medicine Chester County Hospital

Additional Links

]]> No Erik Gudmundson Liam Dempsey Telling Stories in Business + Theater with Peter Davis 2 2 50 50 Telling Stories in Business + Theater with Peter Davis full 78e2e302-109b-4fc2-b709-b0eae0921876 https://share.transistor.fm/s/03fd724b We connect and spend time with Peter Davis, owner and brand story strategist with Hero's Quest Consulting. Peter explains business as theater, walking us through the power and value that stories can play in the marketplace for both businesses and nonprofits. Based in Oxford, Pa, Peter is an engaging and dynamic conversationalist – and this conversation offers many insights for local area leaders.

OUR PARTNER


Southern Chester County Chamber of Commerce


LINKS

Hero's Quest Consulting

Books

Local Area Nonprofits

TRANSCRIPT

The episode transcript will be posted on our website as soon as it is available.

]]> We connect and spend time with Peter Davis, owner and brand story strategist with Hero's Quest Consulting. Peter explains business as theater, walking us through the power and value that stories can play in the marketplace for both businesses and nonprofits. Based in Oxford, Pa, Peter is an engaging and dynamic conversationalist – and this conversation offers many insights for local area leaders.

OUR PARTNER


Southern Chester County Chamber of Commerce


LINKS

Hero's Quest Consulting

Books

Local Area Nonprofits

TRANSCRIPT

The episode transcript will be posted on our website as soon as it is available.

]]> Fri, 17 May 2024 06:00:00 -0400 Liam Dempsey and Joe Casabona Liam Dempsey and Joe Casabona 2612 We connect and spend time with Peter Davis, owner and brand story strategist with Hero's Quest Consulting. Peter explains business as theater, walking us through the power and value that stories can play in the marketplace for both businesses and nonprofits. Based in Oxford, Pa, Peter is an engaging and dynamic conversationalist – and this conversation offers many insights for local area leaders.

OUR PARTNER


Southern Chester County Chamber of Commerce


LINKS

Hero's Quest Consulting

Books

Local Area Nonprofits

TRANSCRIPT

The episode transcript will be posted on our website as soon as it is available.

]]> No Running a Family-Owned Restaurant with Dina Mingrino Barbone 2 2 49 49 Running a Family-Owned Restaurant with Dina Mingrino Barbone full f142cb9c-68b3-4098-8e55-95789ed54cf7 https://share.transistor.fm/s/73892662 When folks think of Italian restaurants in Chester County, Pa, Limoncello pops to the top of the list for many locals. We caught up with Dina Mingrino Barbone to learn about running the two restaurants that she owns with her two brothers, Paul and Frank. Dina talks about growing up in the restaurant that her mother started, the community that has embraced the restaurant, and what it is like running two highly acclaimed and commercially successful restaurants.

OUR PARTNER


Southern Chester County Chamber of Commerce


LINKS

Limoncello

Additional Links

NOTE: The episode artwork is the Mingrino Family, from left to right: Frank, Giuseppe, Maria, Paul, and Dino Mingrino


TRANSCRIPT

The episode transcript will be posted on our website as soon as it is available.


]]> When folks think of Italian restaurants in Chester County, Pa, Limoncello pops to the top of the list for many locals. We caught up with Dina Mingrino Barbone to learn about running the two restaurants that she owns with her two brothers, Paul and Frank. Dina talks about growing up in the restaurant that her mother started, the community that has embraced the restaurant, and what it is like running two highly acclaimed and commercially successful restaurants.

OUR PARTNER


Southern Chester County Chamber of Commerce


LINKS

Limoncello

Additional Links

NOTE: The episode artwork is the Mingrino Family, from left to right: Frank, Giuseppe, Maria, Paul, and Dino Mingrino


TRANSCRIPT

The episode transcript will be posted on our website as soon as it is available.


]]> Fri, 03 May 2024 03:00:00 -0400 Erik Gudmundson and Liam Dempsey Erik Gudmundson and Liam Dempsey 1903 When folks think of Italian restaurants in Chester County, Pa, Limoncello pops to the top of the list for many locals. We caught up with Dina Mingrino Barbone to learn about running the two restaurants that she owns with her two brothers, Paul and Frank. Dina talks about growing up in the restaurant that her mother started, the community that has embraced the restaurant, and what it is like running two highly acclaimed and commercially successful restaurants.

OUR PARTNER


Southern Chester County Chamber of Commerce


LINKS

Limoncello

Additional Links

NOTE: The episode artwork is the Mingrino Family, from left to right: Frank, Giuseppe, Maria, Paul, and Dino Mingrino


TRANSCRIPT

The episode transcript will be posted on our website as soon as it is available.


]]> No Repairing Homes and Building Relationships with Bob Beggs 2 2 48 48 Repairing Homes and Building Relationships with Bob Beggs full 8ae6ff94-8b53-40cd-876a-b11f5072bf31 https://share.transistor.fm/s/ebbfe4a9 We spend time in conversation with Bob Beggs, Executive Director of Good Works, Inc. Good Works is a Christian nonprofit organization working to transform lives by repairing homes for low-income families and sharing the hope that Bob, his colleagues, and teams of volunteers have found in Jesus Christ. We talk about the housing challenges that low-income families face in Chester County – and how Good Works aims to address those challenges by interweaving care for homes with care for people.

OUR PARTNER


Southern Chester County Chamber of Commerce


LINKS

Good Works, Inc.

Additional Links

NOTE: The Help Book mentioned in this episode is no longer being produced.


Transcript

The episode transcript will be posted on our website as soon as it is available.

]]> We spend time in conversation with Bob Beggs, Executive Director of Good Works, Inc. Good Works is a Christian nonprofit organization working to transform lives by repairing homes for low-income families and sharing the hope that Bob, his colleagues, and teams of volunteers have found in Jesus Christ. We talk about the housing challenges that low-income families face in Chester County – and how Good Works aims to address those challenges by interweaving care for homes with care for people.

OUR PARTNER


Southern Chester County Chamber of Commerce


LINKS

Good Works, Inc.

Additional Links

NOTE: The Help Book mentioned in this episode is no longer being produced.


Transcript

The episode transcript will be posted on our website as soon as it is available.

]]> Fri, 19 Apr 2024 03:00:00 -0400 Liam Dempsey and Erik Gudmundson Liam Dempsey and Erik Gudmundson 3611 We spend time in conversation with Bob Beggs, Executive Director of Good Works, Inc. Good Works is a Christian nonprofit organization working to transform lives by repairing homes for low-income families and sharing the hope that Bob, his colleagues, and teams of volunteers have found in Jesus Christ. We talk about the housing challenges that low-income families face in Chester County – and how Good Works aims to address those challenges by interweaving care for homes with care for people.

OUR PARTNER


Southern Chester County Chamber of Commerce


LINKS

Good Works, Inc.

Additional Links

NOTE: The Help Book mentioned in this episode is no longer being produced.


Transcript

The episode transcript will be posted on our website as soon as it is available.

]]> No Starting + Running a Community-Focused Business with Bill Ronayne 2 2 47 47 Starting + Running a Community-Focused Business with Bill Ronayne full 2e5f8c69-b918-4ee0-b023-e22d8ac0dec5 https://share.transistor.fm/s/c4446831 We step into the podcast studio with Bill Ronayne, the founder and owner of Brandywine Valley Heating & Air Conditioning. Founded in 1993, BVHVAC has grown to more than 60 employees, serving both residential and commercial customers from its base in West Chester, Pennsylvania. We speak with Bill about running and growing his community-focused business for more than thirty years.


OUR PARTNER


Southern Chester County Chamber of Commerce


LINKS

Brandywine Valley Heating and Air Conditioning

Other Links

Volunteer Organizations

Educational Institutions

Transcript

The episode transcript will be posted on our website as soon as it is available.

]]> We step into the podcast studio with Bill Ronayne, the founder and owner of Brandywine Valley Heating & Air Conditioning. Founded in 1993, BVHVAC has grown to more than 60 employees, serving both residential and commercial customers from its base in West Chester, Pennsylvania. We speak with Bill about running and growing his community-focused business for more than thirty years.


OUR PARTNER


Southern Chester County Chamber of Commerce


LINKS

Brandywine Valley Heating and Air Conditioning

Other Links

Volunteer Organizations

Educational Institutions

Transcript

The episode transcript will be posted on our website as soon as it is available.

]]> Fri, 05 Apr 2024 03:00:00 -0400 Liam Dempsey and Joe Casabona Liam Dempsey and Joe Casabona 2944 We step into the podcast studio with Bill Ronayne, the founder and owner of Brandywine Valley Heating & Air Conditioning. Founded in 1993, BVHVAC has grown to more than 60 employees, serving both residential and commercial customers from its base in West Chester, Pennsylvania. We speak with Bill about running and growing his community-focused business for more than thirty years.


OUR PARTNER


Southern Chester County Chamber of Commerce


LINKS

Brandywine Valley Heating and Air Conditioning

Other Links

Volunteer Organizations

Educational Institutions

Transcript

The episode transcript will be posted on our website as soon as it is available.

]]> No Supporting Victims of Sexual Violence + Other Crimes with Christine Zaccarelli 2 2 46 46 Supporting Victims of Sexual Violence + Other Crimes with Christine Zaccarelli full 60f79e55-f7b2-4aae-a4c1-66073467237a https://share.transistor.fm/s/9da3f79b We sit down in the podcast studio with Christine Zaccarelli, Chief Executive Officer of The Crime Victims’ Center of Chester County to talk about how victims of sexual violence and others crimes can access the support they need. Chris walks us through the work that she and her colleagues at CVC are doing in the areas of victim advocacy, counseling, and prevention education.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

The Crime Victims’ Center of Chester County

Sexual Assault Awareness Month Events

For more details about any of these launch events or the walk, please visit CVC’s Facebook page.

  • April 01: West Chester
  • April 02: Kennett Square 
  • April 02: Phoenixville
  • April 03: Coatesville
  • April 13: Walk a Mile in Her Shoes in Phoenixville

Additional Resources

Other Organizations

Transcript

The episode transcript will be posted on our website as soon as it is available.

]]> We sit down in the podcast studio with Christine Zaccarelli, Chief Executive Officer of The Crime Victims’ Center of Chester County to talk about how victims of sexual violence and others crimes can access the support they need. Chris walks us through the work that she and her colleagues at CVC are doing in the areas of victim advocacy, counseling, and prevention education.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

The Crime Victims’ Center of Chester County

Sexual Assault Awareness Month Events

For more details about any of these launch events or the walk, please visit CVC’s Facebook page.

  • April 01: West Chester
  • April 02: Kennett Square 
  • April 02: Phoenixville
  • April 03: Coatesville
  • April 13: Walk a Mile in Her Shoes in Phoenixville

Additional Resources

Other Organizations

Transcript

The episode transcript will be posted on our website as soon as it is available.

]]> Fri, 22 Mar 2024 03:00:00 -0400 Liam Dempsey and Erik Gudmundson Liam Dempsey and Erik Gudmundson 2531 We sit down in the podcast studio with Christine Zaccarelli, Chief Executive Officer of The Crime Victims’ Center of Chester County to talk about how victims of sexual violence and others crimes can access the support they need. Chris walks us through the work that she and her colleagues at CVC are doing in the areas of victim advocacy, counseling, and prevention education.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

The Crime Victims’ Center of Chester County

Sexual Assault Awareness Month Events

For more details about any of these launch events or the walk, please visit CVC’s Facebook page.

  • April 01: West Chester
  • April 02: Kennett Square 
  • April 02: Phoenixville
  • April 03: Coatesville
  • April 13: Walk a Mile in Her Shoes in Phoenixville

Additional Resources

Other Organizations

Transcript

The episode transcript will be posted on our website as soon as it is available.

]]> No Inspiring the Next Generation of STEM Leaders with Richard Roberts, III 2 2 45 45 Inspiring the Next Generation of STEM Leaders with Richard Roberts, III full 773a819f-6d83-46ac-ae6e-2ee26c3e9935 https://share.transistor.fm/s/4ab764da The focus on STEM education and STEM careers in recent decades has us meeting with Richard Roberts, III, to talk about supporting economically disadvantaged and historically underrepresented youth to become the next generation of leaders. Rick is the founder and President of Young Men and Women in Charge, headquartered in West Chester, Pa. In a well-rounded conversation, we talk about how a village of support enables local young people to excel.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Young Men and Women in Charge Foundation

Additional Links

]]> The focus on STEM education and STEM careers in recent decades has us meeting with Richard Roberts, III, to talk about supporting economically disadvantaged and historically underrepresented youth to become the next generation of leaders. Rick is the founder and President of Young Men and Women in Charge, headquartered in West Chester, Pa. In a well-rounded conversation, we talk about how a village of support enables local young people to excel.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Young Men and Women in Charge Foundation

Additional Links

]]> Fri, 08 Mar 2024 03:00:00 -0500 Liam Dempsey Liam Dempsey 2472 The focus on STEM education and STEM careers in recent decades has us meeting with Richard Roberts, III, to talk about supporting economically disadvantaged and historically underrepresented youth to become the next generation of leaders. Rick is the founder and President of Young Men and Women in Charge, headquartered in West Chester, Pa. In a well-rounded conversation, we talk about how a village of support enables local young people to excel.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Young Men and Women in Charge Foundation

Additional Links

]]> No Advocating for Sustainable Transportation with Tim Phelps 2 2 44 44 Advocating for Sustainable Transportation with Tim Phelps full 01b814ac-e44a-4d51-ab06-d7b4e32ca5d2 https://share.transistor.fm/s/35975491 With a growing local population and much upheaval in recent years in how and when people commute to and from work, the transportation needs and goals of Chester County are an important topic for discussion. We meet with Tim Phelps, Executive Director of the Transportation Management Association of Chester County (TMACC), to talk about advocating and collaborating for sustainable transportation practices. We discuss the many travel planning initiatives happening across the region, and explore how locals can get involved with travel programs and initiatives in their specific regions.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

TMACC

Transportation Organizations and Sites

Additional Links

Transcript

The transcript for this episode will be posted as it becomes available.

]]> With a growing local population and much upheaval in recent years in how and when people commute to and from work, the transportation needs and goals of Chester County are an important topic for discussion. We meet with Tim Phelps, Executive Director of the Transportation Management Association of Chester County (TMACC), to talk about advocating and collaborating for sustainable transportation practices. We discuss the many travel planning initiatives happening across the region, and explore how locals can get involved with travel programs and initiatives in their specific regions.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

TMACC

Transportation Organizations and Sites

Additional Links

Transcript

The transcript for this episode will be posted as it becomes available.

]]> Fri, 23 Feb 2024 03:00:00 -0500 Erik Gudmundson and Liam Dempsey Erik Gudmundson and Liam Dempsey 2886 With a growing local population and much upheaval in recent years in how and when people commute to and from work, the transportation needs and goals of Chester County are an important topic for discussion. We meet with Tim Phelps, Executive Director of the Transportation Management Association of Chester County (TMACC), to talk about advocating and collaborating for sustainable transportation practices. We discuss the many travel planning initiatives happening across the region, and explore how locals can get involved with travel programs and initiatives in their specific regions.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

TMACC

Transportation Organizations and Sites

Additional Links

Transcript

The transcript for this episode will be posted as it becomes available.

]]> No Residential Property and Home Mortgages with David Graham and Bela Vora 2 2 43 43 Residential Property and Home Mortgages with David Graham and Bela Vora full 382ace8b-cb49-4cc1-95f3-568e86d3cbfb https://share.transistor.fm/s/dbac3f34 With so much happening in the local residential property market in recent years, we meet with David Graham and Bela Vora to discuss the topic. Based in Kennett Square, David Graham is a mortgage specialist with Rapid Mortgage. Bela Vora is a realtor in Exton, with Coldwell Banker Realty. We cover what steps to take before applying for a mortgage, how to to prepare for buying a first home or buying a home for the first time in a long time, and trends in the Chester County property market – and more.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Links for David Graham

Links for Bela Vora

Additional Links

]]> With so much happening in the local residential property market in recent years, we meet with David Graham and Bela Vora to discuss the topic. Based in Kennett Square, David Graham is a mortgage specialist with Rapid Mortgage. Bela Vora is a realtor in Exton, with Coldwell Banker Realty. We cover what steps to take before applying for a mortgage, how to to prepare for buying a first home or buying a home for the first time in a long time, and trends in the Chester County property market – and more.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Links for David Graham

Links for Bela Vora

Additional Links

]]> Fri, 09 Feb 2024 03:00:00 -0500 Erik Gudmundson and Liam Dempsey Erik Gudmundson and Liam Dempsey 3046 With so much happening in the local residential property market in recent years, we meet with David Graham and Bela Vora to discuss the topic. Based in Kennett Square, David Graham is a mortgage specialist with Rapid Mortgage. Bela Vora is a realtor in Exton, with Coldwell Banker Realty. We cover what steps to take before applying for a mortgage, how to to prepare for buying a first home or buying a home for the first time in a long time, and trends in the Chester County property market – and more.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS

Links for David Graham

Links for Bela Vora

Additional Links

]]> No Building Teams in Manufacturing and Engineering with Doug Thompson 2 2 42 42 Building Teams in Manufacturing and Engineering with Doug Thompson full d1cba5d2-ac62-4ab2-ac0f-134581851eda https://share.transistor.fm/s/35119832 We jump into the local manufacturing sector with Doug Thompson, Manager of Manufacturing at R-V Industries, Inc.. We learn about how R-V Industries, celebrating fifty years in business this year, has grown and expanded to include facilities and operations in multiple sites in Pennsylvania, and in New Jersey and Illinois. Doug talks about building and supporting manufacturing and engineering teams and more at R-V Industries, while highlighting the opportunity for young people to build a career in manufacturing. This is a great exploration of local manufacturing in Chester County.

OUR PARTNER

Southern Chester County Chamber of Commerce


LINKS

R-V Industries

Additional Links

Local Food Pantries

]]> We jump into the local manufacturing sector with Doug Thompson, Manager of Manufacturing at R-V Industries, Inc.. We learn about how R-V Industries, celebrating fifty years in business this year, has grown and expanded to include facilities and operations in multiple sites in Pennsylvania, and in New Jersey and Illinois. Doug talks about building and supporting manufacturing and engineering teams and more at R-V Industries, while highlighting the opportunity for young people to build a career in manufacturing. This is a great exploration of local manufacturing in Chester County.

OUR PARTNER

Southern Chester County Chamber of Commerce


LINKS

R-V Industries

Additional Links

Local Food Pantries

]]> Fri, 26 Jan 2024 03:00:00 -0500 Liam Dempsey and Erik Gudmundson Liam Dempsey and Erik Gudmundson 2324 We jump into the local manufacturing sector with Doug Thompson, Manager of Manufacturing at R-V Industries, Inc.. We learn about how R-V Industries, celebrating fifty years in business this year, has grown and expanded to include facilities and operations in multiple sites in Pennsylvania, and in New Jersey and Illinois. Doug talks about building and supporting manufacturing and engineering teams and more at R-V Industries, while highlighting the opportunity for young people to build a career in manufacturing. This is a great exploration of local manufacturing in Chester County.

OUR PARTNER

Southern Chester County Chamber of Commerce


LINKS

R-V Industries

Additional Links

Local Food Pantries

]]> No Connecting People that Can Help with People that Need Help with Chris Saello 2 2 41 41 Connecting People that Can Help with People that Need Help with Chris Saello full 6c4e2d1b-d0a9-40a8-9de8-6c01c6d79ae2 https://share.transistor.fm/s/cee06faf We spend time with Chris Saello, President & CEO of the United Way of Chester County. We explore how the United Way operates and how it supports our local community generally. Chris then walks us through the many exciting and impact-focused programs that the United Way is delivering to address a range of significant local needs. We also focus on the ALICE community and the work being done to support those in need there ... and more.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS


United Way of Chester County

Additional Links

Chester County Non-Profits

Related Start Local Episodes

]]> We spend time with Chris Saello, President & CEO of the United Way of Chester County. We explore how the United Way operates and how it supports our local community generally. Chris then walks us through the many exciting and impact-focused programs that the United Way is delivering to address a range of significant local needs. We also focus on the ALICE community and the work being done to support those in need there ... and more.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS


United Way of Chester County

Additional Links

Chester County Non-Profits

Related Start Local Episodes

]]> Fri, 12 Jan 2024 03:00:00 -0500 Erik Gudmundson and Liam Dempsey Erik Gudmundson and Liam Dempsey 2820 We spend time with Chris Saello, President & CEO of the United Way of Chester County. We explore how the United Way operates and how it supports our local community generally. Chris then walks us through the many exciting and impact-focused programs that the United Way is delivering to address a range of significant local needs. We also focus on the ALICE community and the work being done to support those in need there ... and more.

OUR PARTNER

Southern Chester County Chamber of Commerce

LINKS


United Way of Chester County

Additional Links

Chester County Non-Profits

Related Start Local Episodes

]]> No Keeping the Milk Moving and Making Cheese with Sue Miller 2 2 40 40 Keeping the Milk Moving and Making Cheese with Sue Miller full f661d341-02d1-4894-82e5-9a72932c0ddc https://share.transistor.fm/s/9bcd50bb We enjoy a wonderful conversation with Sue Miller, a local farmer and cheese maker. Together with her husband and their two sons, Sue owns and runs Birchrun Hills Farm in Chester Springs, Pennsylvania. We dive into cheese making and running a dairy farm where the cows produce milk that goes into the cheese. 


Links

Birchrun Hills Farm

Additional Links

]]> We enjoy a wonderful conversation with Sue Miller, a local farmer and cheese maker. Together with her husband and their two sons, Sue owns and runs Birchrun Hills Farm in Chester Springs, Pennsylvania. We dive into cheese making and running a dairy farm where the cows produce milk that goes into the cheese. 


Links

Birchrun Hills Farm

Additional Links

]]> Fri, 29 Dec 2023 03:00:00 -0500 Liam Dempsey, Erik Gudmundson, and Joe Casabona Liam Dempsey, Erik Gudmundson, and Joe Casabona 2563 We enjoy a wonderful conversation with Sue Miller, a local farmer and cheese maker. Together with her husband and their two sons, Sue owns and runs Birchrun Hills Farm in Chester Springs, Pennsylvania. We dive into cheese making and running a dairy farm where the cows produce milk that goes into the cheese. 


Links

Birchrun Hills Farm

Additional Links

]]> No Assisting Local Businesses in the Pursuit of R&D with Laura Berry 2 2 39 39 Assisting Local Businesses in the Pursuit of R&D with Laura Berry full beaaea9f-4b81-4360-9c5a-d6137dc13609 https://share.transistor.fm/s/ab9f9629 We cover a lot of ground with Laura Berry, an R&D Tax Credit Specialist with Bowers R&D Associates. We talk at length about how local-area businesses can secure tax credits for their research and development. We also talk about being the spouse of a veteran, playing and coaching rugby, creative writing, and more. If your business is currently doing R&D or you are thinking of getting into it, this is a must-listen conversation.


LINKS


Laura Berry

Bowers R&D Associates and Tax

Additional Links

Transcript

The transcript for this episode will be posted as it becomes available.

]]> We cover a lot of ground with Laura Berry, an R&D Tax Credit Specialist with Bowers R&D Associates. We talk at length about how local-area businesses can secure tax credits for their research and development. We also talk about being the spouse of a veteran, playing and coaching rugby, creative writing, and more. If your business is currently doing R&D or you are thinking of getting into it, this is a must-listen conversation.


LINKS


Laura Berry

Bowers R&D Associates and Tax

Additional Links

Transcript

The transcript for this episode will be posted as it becomes available.

]]> Fri, 15 Dec 2023 07:00:00 -0500 Erik Gudmunson and Liam Dempsey Erik Gudmunson and Liam Dempsey 2506 We cover a lot of ground with Laura Berry, an R&D Tax Credit Specialist with Bowers R&D Associates. We talk at length about how local-area businesses can secure tax credits for their research and development. We also talk about being the spouse of a veteran, playing and coaching rugby, creative writing, and more. If your business is currently doing R&D or you are thinking of getting into it, this is a must-listen conversation.


LINKS


Laura Berry

Bowers R&D Associates and Tax

Additional Links

Transcript

The transcript for this episode will be posted as it becomes available.

]]> No Running a Data Analytics and Software Company with Chris MacNeel 2 2 38 38 Running a Data Analytics and Software Company with Chris MacNeel full 9abb09af-59a1-4df8-a7dc-4a91e8e28480 https://share.transistor.fm/s/cf391f5e We spend time with Chris MacNeel, the Chief Operating Officer of Freya Systems, a local area data analytics and software development company. Having met Chris at TECH360, we go right in AI and the many ways it is shaping our lives today. We talk about company culture and explore remote vs. in-person work environments. This is a wide-ranging listen and an important listen for any leader of a business or nonprofit.


Links

Freya Systems

Additional Links

Transcript

The transcript for this episode will be posted as it becomes available.

]]> We spend time with Chris MacNeel, the Chief Operating Officer of Freya Systems, a local area data analytics and software development company. Having met Chris at TECH360, we go right in AI and the many ways it is shaping our lives today. We talk about company culture and explore remote vs. in-person work environments. This is a wide-ranging listen and an important listen for any leader of a business or nonprofit.


Links

Freya Systems

Additional Links

Transcript

The transcript for this episode will be posted as it becomes available.

]]> Sat, 02 Dec 2023 07:45:00 -0500 Liam Dempsey and Erik Gudmundson Liam Dempsey and Erik Gudmundson 2158 We spend time with Chris MacNeel, the Chief Operating Officer of Freya Systems, a local area data analytics and software development company. Having met Chris at TECH360, we go right in AI and the many ways it is shaping our lives today. We talk about company culture and explore remote vs. in-person work environments. This is a wide-ranging listen and an important listen for any leader of a business or nonprofit.


Links

Freya Systems

Additional Links

Transcript

The transcript for this episode will be posted as it becomes available.

]]> No Steering a Large Local Nonprofit with Bertram L. Lawson II 2 2 37 37 Steering a Large Local Nonprofit with Bertram L. Lawson II full d2e4a841-74cd-4174-b89f-2fa316e1b3ea https://share.transistor.fm/s/fe601fd6 We meet with with Bertram L. Lawson II, the new President and CEO of the YMCA of Greater Brandywine. With a long and distinguished career with the YMCA (garnered in leadership positions at several YMCA locations), Bertram shares his insight and experience of steering a large local nonprofit at a difficult and challenging time.


Links


YMCA of Greater Brandywine

Chester County Foodbank

Additional Links

]]> We meet with with Bertram L. Lawson II, the new President and CEO of the YMCA of Greater Brandywine. With a long and distinguished career with the YMCA (garnered in leadership positions at several YMCA locations), Bertram shares his insight and experience of steering a large local nonprofit at a difficult and challenging time.


Links


YMCA of Greater Brandywine

Chester County Foodbank

Additional Links

]]> Fri, 17 Nov 2023 03:00:00 -0500 Erik Gudmundson and Liam Dempsey Erik Gudmundson and Liam Dempsey 1522 We meet with with Bertram L. Lawson II, the new President and CEO of the YMCA of Greater Brandywine. With a long and distinguished career with the YMCA (garnered in leadership positions at several YMCA locations), Bertram shares his insight and experience of steering a large local nonprofit at a difficult and challenging time.


Links


YMCA of Greater Brandywine

Chester County Foodbank

Additional Links

]]> No Empowering High Performing People and Teams with Bob Cox 2 2 36 36 Empowering High Performing People and Teams with Bob Cox full 7bb5f21e-308d-4d20-ae35-46b89e30856b https://share.transistor.fm/s/bc4247eb We chat with Bob Cox, Managing Partner of BHHC, a local area consultancy focused on enabling companies and nonprofits to move towards greater success. We speak at length with Bob about how to support and empower high performing employees, especially in a difficult labor market.

Links

]]> We chat with Bob Cox, Managing Partner of BHHC, a local area consultancy focused on enabling companies and nonprofits to move towards greater success. We speak at length with Bob about how to support and empower high performing employees, especially in a difficult labor market.

Links

]]> Fri, 20 Oct 2023 03:00:00 -0400 Liam Dempsey and Erik Gudmundson Liam Dempsey and Erik Gudmundson 2403 We chat with Bob Cox, Managing Partner of BHHC, a local area consultancy focused on enabling companies and nonprofits to move towards greater success. We speak at length with Bob about how to support and empower high performing employees, especially in a difficult labor market.

Links

]]> No Running a Commercial Real Estate Brokerage with Eric Kuhn 2 2 35 35 Running a Commercial Real Estate Brokerage with Eric Kuhn full 00068c90-e6dd-486b-83f9-509cb6f3bea2 https://share.transistor.fm/s/ee435f7d We chat with Eric Kuhn, Managing Partner with Pillar Real Estate Advisors, LLC, a local area commercial real estate brokerage firm. We learn about the current state of the local commercial real estate economy. Eric shares his professional experience on what entrepreneurs should consider with respect to their workspace needs as their business grows. This wide-ranging conversation is an important listen for any business or nonprofit leader in or around Chester County, Pennsylvania.

]]> We chat with Eric Kuhn, Managing Partner with Pillar Real Estate Advisors, LLC, a local area commercial real estate brokerage firm. We learn about the current state of the local commercial real estate economy. Eric shares his professional experience on what entrepreneurs should consider with respect to their workspace needs as their business grows. This wide-ranging conversation is an important listen for any business or nonprofit leader in or around Chester County, Pennsylvania.

]]> Fri, 06 Oct 2023 03:00:00 -0400 Erik Gudmundson and Liam Dempsey Erik Gudmundson and Liam Dempsey 1735 We chat with Eric Kuhn, Managing Partner with Pillar Real Estate Advisors, LLC, a local area commercial real estate brokerage firm. We learn about the current state of the local commercial real estate economy. Eric shares his professional experience on what entrepreneurs should consider with respect to their workspace needs as their business grows. This wide-ranging conversation is an important listen for any business or nonprofit leader in or around Chester County, Pennsylvania.

]]> No Advocating for Local Businesses and Organizations with Laura Manion 2 2 34 34 Advocating for Local Businesses and Organizations with Laura Manion full a302101d-d253-423e-81ac-a59e1fd31bfb https://share.transistor.fm/s/ed827d21 We spend time with Laura Manion, the President and CEO of the Chester County Chamber of Business & Industry. We speak with Laura about her advocacy work at the CCCBI and how she and her colleagues work on behalf of businesses and organizations in and around Chester County. We also go into detail about the challenges of affordable childcare and housing, particularly as they affect local employers and employees.

]]> We spend time with Laura Manion, the President and CEO of the Chester County Chamber of Business & Industry. We speak with Laura about her advocacy work at the CCCBI and how she and her colleagues work on behalf of businesses and organizations in and around Chester County. We also go into detail about the challenges of affordable childcare and housing, particularly as they affect local employers and employees.

]]> Fri, 22 Sep 2023 03:00:00 -0400 Liam Dempsey and Erik Gudmundson Liam Dempsey and Erik Gudmundson 2961 We spend time with Laura Manion, the President and CEO of the Chester County Chamber of Business & Industry. We speak with Laura about her advocacy work at the CCCBI and how she and her colleagues work on behalf of businesses and organizations in and around Chester County. We also go into detail about the challenges of affordable childcare and housing, particularly as they affect local employers and employees.

]]> No Advocating for Communities: Law and Volunteerism with Robert Jefferson 2 2 33 33 Advocating for Communities: Law and Volunteerism with Robert Jefferson full ca5f7a03-bb79-47e2-9181-390854801730 https://share.transistor.fm/s/f7524b9b We spend time with Robert Jefferson, a private practice attorney, about his role as the City Solicitor for the City of Coatesville, Pa and his approach to serving the people of that community. We chat about the non-profit organizations that Rob supports through service on their boards. And we spent time chatting about changes to the legal sector. This was a fun, energetic conversation with an enthusiastic and articulate lawyer.

]]> We spend time with Robert Jefferson, a private practice attorney, about his role as the City Solicitor for the City of Coatesville, Pa and his approach to serving the people of that community. We chat about the non-profit organizations that Rob supports through service on their boards. And we spent time chatting about changes to the legal sector. This was a fun, energetic conversation with an enthusiastic and articulate lawyer.

]]> Fri, 08 Sep 2023 03:00:00 -0400 Liam Dempsey and Erik Gudmundson Liam Dempsey and Erik Gudmundson 1787 We spend time with Robert Jefferson, a private practice attorney, about his role as the City Solicitor for the City of Coatesville, Pa and his approach to serving the people of that community. We chat about the non-profit organizations that Rob supports through service on their boards. And we spent time chatting about changes to the legal sector. This was a fun, energetic conversation with an enthusiastic and articulate lawyer.

]]> No Fighting Food Insecurity Locally with Andrea Youndt 2 2 32 32 Fighting Food Insecurity Locally with Andrea Youndt full 45098c0a-53fd-41c7-aba5-5bff98d02fe0 https://share.transistor.fm/s/5b011482 We explore how the Chester County Food Bank leads the local fight against food insecurity in a great conversation with the for impact organization's CEO, Andrea Youndt. Andrea shares how her career trajectory lead her to her current leadership position, and walks us through how the food bank partners with 150 local partners to address food insecurity and related challenges across Chester County.

]]> We explore how the Chester County Food Bank leads the local fight against food insecurity in a great conversation with the for impact organization's CEO, Andrea Youndt. Andrea shares how her career trajectory lead her to her current leadership position, and walks us through how the food bank partners with 150 local partners to address food insecurity and related challenges across Chester County.

]]> Fri, 18 Aug 2023 03:00:00 -0400 Erik Gudmundon and Liam Dempsey Erik Gudmundon and Liam Dempsey 1674 We explore how the Chester County Food Bank leads the local fight against food insecurity in a great conversation with the for impact organization's CEO, Andrea Youndt. Andrea shares how her career trajectory lead her to her current leadership position, and walks us through how the food bank partners with 150 local partners to address food insecurity and related challenges across Chester County.

]]> No Why Every Local Business Should Have a Podcast with Marty McDonald 2 2 31 31 Why Every Local Business Should Have a Podcast with Marty McDonald full 65790060-347e-4ea2-8564-5a69596cc5cd https://share.transistor.fm/s/a44b5cc9 We catch up again with West Chester-based marketing agency owner, Marty McDonald. The CEO and Co-Founder of Bad Rhino, Marty shares how every local business should have a podcast – and how that podcast could fill its marketing messaging needs in a easy-to-manage and compelling way.

]]> We catch up again with West Chester-based marketing agency owner, Marty McDonald. The CEO and Co-Founder of Bad Rhino, Marty shares how every local business should have a podcast – and how that podcast could fill its marketing messaging needs in a easy-to-manage and compelling way.

]]> Fri, 04 Aug 2023 03:00:00 -0400 Joe Casabona and Erik Gudmundson Joe Casabona and Erik Gudmundson 2254 We catch up again with West Chester-based marketing agency owner, Marty McDonald. The CEO and Co-Founder of Bad Rhino, Marty shares how every local business should have a podcast – and how that podcast could fill its marketing messaging needs in a easy-to-manage and compelling way.

]]> No Living, Sharing, and Supporting as a Community with Robert Martin 2 2 30 30 Living, Sharing, and Supporting as a Community with Robert Martin full e8977e66-76ba-4675-b5d7-c0685a41315b https://share.transistor.fm/s/dcf7f831 We learn all about Camphill Village Kimberton Hills from Robert Martin, a retired academic and musician. We begin our conversation with Bob walking us through his storied life and professional trajectory, which saw him move to the Camphill Village in northern Chester County. He then goes into depth about the philosophy and purpose of the village – and its many activities and happenings. 

It was such a treat to learn about this wonderful, caring, and beautiful community. Any single sentence or two would be insufficient to describe Camphill Village Kimberton Hills in any meaningful way – so you will need to dig into the full episode.

]]> We learn all about Camphill Village Kimberton Hills from Robert Martin, a retired academic and musician. We begin our conversation with Bob walking us through his storied life and professional trajectory, which saw him move to the Camphill Village in northern Chester County. He then goes into depth about the philosophy and purpose of the village – and its many activities and happenings. 

It was such a treat to learn about this wonderful, caring, and beautiful community. Any single sentence or two would be insufficient to describe Camphill Village Kimberton Hills in any meaningful way – so you will need to dig into the full episode.

]]> Fri, 21 Jul 2023 03:00:00 -0400 Liam Dempsey and Erik Gudmundson Liam Dempsey and Erik Gudmundson 1848 We learn all about Camphill Village Kimberton Hills from Robert Martin, a retired academic and musician. We begin our conversation with Bob walking us through his storied life and professional trajectory, which saw him move to the Camphill Village in northern Chester County. He then goes into depth about the philosophy and purpose of the village – and its many activities and happenings. 

It was such a treat to learn about this wonderful, caring, and beautiful community. Any single sentence or two would be insufficient to describe Camphill Village Kimberton Hills in any meaningful way – so you will need to dig into the full episode.

]]> No Supporting the Local Business Community with Michael Grigalonis 2 2 29 29 Supporting the Local Business Community with Michael Grigalonis full 28486a09-1e8f-4e0d-b3c4-6457abdda34b https://share.transistor.fm/s/851bfdcb We explore how the Chester County Economic Development Council (CCEDC) is helping local area businesses move ahead in today'seconomy. Michael Grigalonis, recently appointed as President of the CCEDC, offers his professional goals for the non-profit organization, as well as sharing insight into his personal goals. He walks us through how the CCEDC operates as a non-profit, focused on local workforce development across a range of industries and sectors.

]]> We explore how the Chester County Economic Development Council (CCEDC) is helping local area businesses move ahead in today'seconomy. Michael Grigalonis, recently appointed as President of the CCEDC, offers his professional goals for the non-profit organization, as well as sharing insight into his personal goals. He walks us through how the CCEDC operates as a non-profit, focused on local workforce development across a range of industries and sectors.

]]> Fri, 07 Jul 2023 09:19:42 -0400 Liam Dempsey, Erik Gudmundson, and Joe Casabona Liam Dempsey, Erik Gudmundson, and Joe Casabona 1921 We explore how the Chester County Economic Development Council (CCEDC) is helping local area businesses move ahead in today'seconomy. Michael Grigalonis, recently appointed as President of the CCEDC, offers his professional goals for the non-profit organization, as well as sharing insight into his personal goals. He walks us through how the CCEDC operates as a non-profit, focused on local workforce development across a range of industries and sectors.

]]> No Investing in Your Local Community with Susan Springsteen 2 2 28 28 Investing in Your Local Community with Susan Springsteen full e0c9d48f-c857-4c51-bd81-335fe0c7f146 https://share.transistor.fm/s/dd425667 We do a deep dive into how a long-time local business leader and entrepreneur came to commit herself to her local community. Susan Springsteen talks through her journey into seeing Coatesville as the place where she wanted to start and grow a new business. She walks us through getting to know the City of Coatesville, its leaders, and its local residents. She speaks with joy and pride about taking a holistic approach to investing in the long term success of her corner of Chester County, Pennsylvania.

Links

nth Solutions


Leak Alerter


Restaurant, Venues, and Non-Profits in Coatesville

]]> We do a deep dive into how a long-time local business leader and entrepreneur came to commit herself to her local community. Susan Springsteen talks through her journey into seeing Coatesville as the place where she wanted to start and grow a new business. She walks us through getting to know the City of Coatesville, its leaders, and its local residents. She speaks with joy and pride about taking a holistic approach to investing in the long term success of her corner of Chester County, Pennsylvania.

Links

nth Solutions


Leak Alerter


Restaurant, Venues, and Non-Profits in Coatesville

]]> Fri, 23 Jun 2023 08:26:08 -0400 Liam Dempsey and Cara Berardo Liam Dempsey and Cara Berardo 2219 We do a deep dive into how a long-time local business leader and entrepreneur came to commit herself to her local community. Susan Springsteen talks through her journey into seeing Coatesville as the place where she wanted to start and grow a new business. She walks us through getting to know the City of Coatesville, its leaders, and its local residents. She speaks with joy and pride about taking a holistic approach to investing in the long term success of her corner of Chester County, Pennsylvania.

Links

nth Solutions


Leak Alerter


Restaurant, Venues, and Non-Profits in Coatesville

]]> No Post-Pandemic Recovery with Rep. Chrissy Houlahan 2 2 1 1 Post-Pandemic Recovery with Rep. Chrissy Houlahan full 1b48cd67-32b7-41c5-997a-21f5854abbcb https://share.transistor.fm/s/63e8eb63 Start Local is back, and we have a fantastic guest! Representative Chrissy Houlahan joins us to give us an update on post-pandemic recovery for small businesses in the Pennsylvania 6th Congressional District. We also discuss the Women Owned Small Business Program Transparency Act, resources available to struggling small businesses, and Congress’ efforts to combat inflation. Join us as we explore the challenges and opportunities for small businesses in Chester County, PA and the surrounding region!

Links

]]> Start Local is back, and we have a fantastic guest! Representative Chrissy Houlahan joins us to give us an update on post-pandemic recovery for small businesses in the Pennsylvania 6th Congressional District. We also discuss the Women Owned Small Business Program Transparency Act, resources available to struggling small businesses, and Congress’ efforts to combat inflation. Join us as we explore the challenges and opportunities for small businesses in Chester County, PA and the surrounding region!

Links

]]> Fri, 02 Jun 2023 03:00:00 -0400 Liam Dempsey, Erik Gudmundson, and Joe Casabona Liam Dempsey, Erik Gudmundson, and Joe Casabona 1151 Start Local is back, and we have a fantastic guest! Representative Chrissy Houlahan joins us to give us an update on post-pandemic recovery for small businesses in the Pennsylvania 6th Congressional District. We also discuss the Women Owned Small Business Program Transparency Act, resources available to struggling small businesses, and Congress’ efforts to combat inflation. Join us as we explore the challenges and opportunities for small businesses in Chester County, PA and the surrounding region!

Links

]]> No Connecting with Local Non-Profits with Stephenie D. Stevens 1 1 26 26 Connecting with Local Non-Profits with Stephenie D. Stevens full https://startlocal.co/?p=975 https://share.transistor.fm/s/24ae3b58 While we have focused on businesses in and around Chester County since shortly after the arrival of COVID-19, we know that non-profits in the area have suffered the same challenges and hurdles. To learn what non-profits in Chester County are experiencing, and how those non-profits are pivoting, we spoke with Stephenie D. Stevens, Grants & Outreach Officer with the Chester County Community Foundation. 

Links

Notes

What are non-profits in Chester County experiencing during this COVID-19 economy?

  • Many local charities that provide human services are seeing a 30%-50% increase in demand for their respective services.
  • Those non-profits that were forced to close – like those in arts and culture – have struggled to re-open successfully because they really on ticket sales for revenue.
  • Smaller charities across Chester County have seen a $30 million drop in donations in 2020 over 2019.
  • Those small charities expect to take 7 to 8 years to recoup the lost donation revenues.
  • Locally, the hardest hit non-profit sector is the arts and culture sector. Those charities have seem their revenue streams cut off or dramatically reduced as they switched to presenting shows and events online.

Do you have examples of non-profits have successfully pivoted to offer their services and programs in new ways?

  • The pandemic has forced non-profits to think outside the box; they have had to connect with their communities in new way.
  • The health sector has very quickly adapted tele-health approaches.
  • Camp Dreamcatcher, which provides therapeutic and educational programs to HIV/AIDS impacted youth and their families now offers online counseling.
  • Camp Dreamcatcher ran its summer camp online and streamed online activities with its animals.
  • Non-profits focused on supporting animals have been streaming groups of puppies or kittens playing together.
  • Food banks have transitioned to move food distribution outside in more of a flea market sort of way. 
  • As charities transition away (temporarily) from galas, online events and fundraisers are how charities are working to sustain themselves; however online events generally mean smaller audiences and reduced revenues for charities.
  • Like businesses, charities are working hard to create new and diversified revenue streams.

For folks who want to support their local charities, how can they review and vet those non-profits?

  • The most valuable resource for investigating non-profits is online research. Search for the non-profit on Google or DuckDuckGo.
  • Websites like Guidestar list, categorize, and review charities based on tax filings and other published documents.
  • Visit the charity’s website – charities should be as transparent as possible so look for detailed information about the organization on its own website.
  • Local resources like Guidestar include the Chester County Community Foundation, Phoenixville Health Foundation, and Brandywine Health Foundation

The post Connecting with Local Non-Profits with Stephenie D. Stevens appeared first on Start Local.

]]> While we have focused on businesses in and around Chester County since shortly after the arrival of COVID-19, we know that non-profits in the area have suffered the same challenges and hurdles. To learn what non-profits in Chester County are experiencing, and how those non-profits are pivoting, we spoke with Stephenie D. Stevens, Grants & Outreach Officer with the Chester County Community Foundation. 

Links

Notes

What are non-profits in Chester County experiencing during this COVID-19 economy?

  • Many local charities that provide human services are seeing a 30%-50% increase in demand for their respective services.
  • Those non-profits that were forced to close – like those in arts and culture – have struggled to re-open successfully because they really on ticket sales for revenue.
  • Smaller charities across Chester County have seen a $30 million drop in donations in 2020 over 2019.
  • Those small charities expect to take 7 to 8 years to recoup the lost donation revenues.
  • Locally, the hardest hit non-profit sector is the arts and culture sector. Those charities have seem their revenue streams cut off or dramatically reduced as they switched to presenting shows and events online.

Do you have examples of non-profits have successfully pivoted to offer their services and programs in new ways?

  • The pandemic has forced non-profits to think outside the box; they have had to connect with their communities in new way.
  • The health sector has very quickly adapted tele-health approaches.
  • Camp Dreamcatcher, which provides therapeutic and educational programs to HIV/AIDS impacted youth and their families now offers online counseling.
  • Camp Dreamcatcher ran its summer camp online and streamed online activities with its animals.
  • Non-profits focused on supporting animals have been streaming groups of puppies or kittens playing together.
  • Food banks have transitioned to move food distribution outside in more of a flea market sort of way. 
  • As charities transition away (temporarily) from galas, online events and fundraisers are how charities are working to sustain themselves; however online events generally mean smaller audiences and reduced revenues for charities.
  • Like businesses, charities are working hard to create new and diversified revenue streams.

For folks who want to support their local charities, how can they review and vet those non-profits?

  • The most valuable resource for investigating non-profits is online research. Search for the non-profit on Google or DuckDuckGo.
  • Websites like Guidestar list, categorize, and review charities based on tax filings and other published documents.
  • Visit the charity’s website – charities should be as transparent as possible so look for detailed information about the organization on its own website.
  • Local resources like Guidestar include the Chester County Community Foundation, Phoenixville Health Foundation, and Brandywine Health Foundation

The post Connecting with Local Non-Profits with Stephenie D. Stevens appeared first on Start Local.

]]> Fri, 20 Nov 2020 08:30:33 -0500 Joe Casabona and Liam Dempsey Joe Casabona and Liam Dempsey 1290 While we have focused on businesses in and around Chester County since shortly after the arrival of COVID-19, we know that non-profits in the area have suffered the same challenges and hurdles. To learn what non-profits in Chester County are experiencing, and how those non-profits are pivoting, we spoke with Stephenie D. Stevens, Grants & Outreach Officer with the Chester County Community Foundation. Links * The Chester County Community Foundation’s Community Leadership page is designed to provide information/resources on things like COVID-19 and how non-profits are responding: chescocf.org/community-leadership/* Useful sites for Due Diligence:* PA Bureau of Charitable Organizations : Search this database to determine if a charity or fundraiser is registered in PA* Guide Star: Analyze a nonprofit’s financial health using IRS-990 data and accountability information* Give.org Better Business Bureau Wise Giving Alliance: Monitors and rates charity governance, effectiveness, finances and solicitation, to promote informed giving and charitable integrity nationally* Chester County Community Foundation* Phoenixville Health Foundation* Brandywine Health Foundation* Organizations mentioned in the show:* Camp Dreamcatcher Notes What are non-profits in Chester County experiencing during this COVID-19 economy? * Many local charities that provide human services are seeing a 30%-50% increase in demand for their respective services.* Those non-profits that were forced to close – like those in arts and culture – have struggled to re-open successfully because they really on ticket sales for revenue.* Smaller charities across Chester County have seen a $30 million drop in donations in 2020 over 2019.* Those small charities expect to take 7 to 8 years to recoup the lost donation revenues.* Locally, the hardest hit non-profit sector is the arts and culture sector. Those charities have seem their revenue streams cut off or dramatically reduced as they switched to presenting shows and events online. Do you have examples of non-profits have successfully pivoted to offer their services and programs in new ways? * The pandemic has forced non-profits to think outside the box; they have had to connect with their communities in new way.* The health sector has very quickly adapted tele-health approaches.* Camp Dreamcatcher, which provides therapeutic and educational programs to HIV/AIDS impacted youth and their families now offers online counseling.* Camp Dreamcatcher ran its summer camp online and streamed online activities with its animals.* Non-profits focused on supporting animals have been streaming groups of puppies or kittens playing together.* Food banks have transitioned to move food distribution outside in more of a flea market sort of way. * As charities transition away (temporarily) from galas, online events and fundraisers are how charities are working to sustain themselves; however online events generally mean smaller audiences and reduced revenues for charities.* Like businesses, charities are working hard to create new and diversified revenue streams. For folks who want to support their local charities, how can they review and vet those non-profits? * The most valuable resource for investigating non-profits is online research. Search for the non-profit on Google or DuckDuckGo. While we have focused on businesses in and around Chester County since shortly after the arrival of COVID-19, we know that non-profits in the area have suffered the same challenges and hurdles. To learn what non-profits in Chester County are experiencin No Crafting Support for the Hospitality + Restaurant Sectors with Bill Covaleski 1 1 25 25 Crafting Support for the Hospitality + Restaurant Sectors with Bill Covaleski full https://startlocal.co/?p=971 https://share.transistor.fm/s/aff48659 With winter weather fast approaching, we know that the local restaurant and hospitality sector is facing an even more precarious position because of the ongoing challenges of COVID-19. We sat down with Bill Covaleski, a Co-Founder and Brewmaster at Victory Brewing Company, and the Chairman of the Pennsylvania Restaurant & Lodging Association (PRLA). Bill shared his experience of learning from and with his local business community through the PRLA, and how local restaurants, event companies, and businesses across the hospitality sector can work together to support their companies, staff, and customers.

Links

Notes

What does a brewmaster do?

  • Bill Covaleski and his friend and co-founder, Ron Barchet, graduated from the Doemens Institute in Munich, Germany.
  • Bill and Ron had very hands-on roles in the early days of making beer with Victory Brewing Company; overtime, they transitioned to growing a talented team of brewers to take over leading the creation of the beer.
  • Now, Bill and Ron now advise, guide, set targets and monitor the results of the brewing team.

How has the PRLA responded to COVID-19?

  • Being the chairman of the PRLA in 2020 has been like sitting in the front seat of a fast paced roller coaster.
  • Bill began 2020 as the co-chair; on March 14, Bill became chairman when the co-chair moved out of state with his work; on March 17, lockdown orders came to Pennsylvania.
  • In the immediate wake of lockdown orders, Bill and the entire team at PRLA worked to switch its focus and business model.
  • The PRLA revamped its membership model, which reduced the staffing numbers of at the organization; the PRLA was forced to furlough its sales team and some of its administrative team.
  • In pivoting its membership, the PRLA moved to be the essential hub for important, relevant information for the restaurant and hospitality sectors across the state.
  • The PRLA began sharing its bulletins and updates with all, regardless of membership: the information was too critical not to share.
  • The PRLA began detailed daily news bulletins and updates, and increased the number and frequency of its informational webinars.
  • The organization looked at its role as operators in public health and worked to empower restaurants, event venues, and the entire hospitality and lodging sector to keep their local communities healthy and safe.
  • In changing its membership model, the PRLA pivoted its membership dues structure, charging restaurants $1 per day for membership.
  • Since March 15, the PRLA has seen 150 new members join its ranks.

How does advocacy figure in the PRLA’s work?

  • Many of the PRLA members express frustration with hearing new ideas from state and local government that may or may not suit their respective business models.
  • By aggregating the voices of its members, the PRLA has grown a stronger, louder voice that is more readily heard by government and other leaders. 
  • Lobbying always felt like a dirty word to Bill, but he now understands that elected officials do need education about the folks and sectors which they represent.
  • Advocacy is an important task for any membership organization, and in fact, of any business owner.

How did you come to join the PRLA?

  • In 2006, Bill realized that as a brewmaster, he had no experience running a restaurant or taproom. So, Bill joined to the PRLA to turn from his peers and colleagues in the organization.
  • Overtime, Bill learned enough to be asked to serve as the chairman of the PRLA.
  • As beverage manufacturers (like wineries and breweries) turn to retail to support their businesses in COVID-19, Bill’s role in the PRLA has afforded him the opportunity to support and nurture those manufacturers.
  • Bill considers joining a trade association (like the PRLA) as an opportunity rather than as an obligation.
  • The PRLA has launched a program called HARP – Hospitality Assistance Response of Pennsylvania – which aims to support the hospitality across the state.
  • Through HARP, businesses like Victory Brewing Company and 135 other donors have donated more than 257,627, awarding grants to 848 hospitality workers in need of financial assistance.
  • Victory Brewing Company donated t-shirts with an updated design of its keg man artwork – now available for sale on the Victory Brewing website, with all proceeds going to HARP.

The post Crafting Support for the Hospitality + Restaurant Sectors with Bill Covaleski appeared first on Start Local.

]]> With winter weather fast approaching, we know that the local restaurant and hospitality sector is facing an even more precarious position because of the ongoing challenges of COVID-19. We sat down with Bill Covaleski, a Co-Founder and Brewmaster at Victory Brewing Company, and the Chairman of the Pennsylvania Restaurant & Lodging Association (PRLA). Bill shared his experience of learning from and with his local business community through the PRLA, and how local restaurants, event companies, and businesses across the hospitality sector can work together to support their companies, staff, and customers.

Links

Notes

What does a brewmaster do?

  • Bill Covaleski and his friend and co-founder, Ron Barchet, graduated from the Doemens Institute in Munich, Germany.
  • Bill and Ron had very hands-on roles in the early days of making beer with Victory Brewing Company; overtime, they transitioned to growing a talented team of brewers to take over leading the creation of the beer.
  • Now, Bill and Ron now advise, guide, set targets and monitor the results of the brewing team.

How has the PRLA responded to COVID-19?

  • Being the chairman of the PRLA in 2020 has been like sitting in the front seat of a fast paced roller coaster.
  • Bill began 2020 as the co-chair; on March 14, Bill became chairman when the co-chair moved out of state with his work; on March 17, lockdown orders came to Pennsylvania.
  • In the immediate wake of lockdown orders, Bill and the entire team at PRLA worked to switch its focus and business model.
  • The PRLA revamped its membership model, which reduced the staffing numbers of at the organization; the PRLA was forced to furlough its sales team and some of its administrative team.
  • In pivoting its membership, the PRLA moved to be the essential hub for important, relevant information for the restaurant and hospitality sectors across the state.
  • The PRLA began sharing its bulletins and updates with all, regardless of membership: the information was too critical not to share.
  • The PRLA began detailed daily news bulletins and updates, and increased the number and frequency of its informational webinars.
  • The organization looked at its role as operators in public health and worked to empower restaurants, event venues, and the entire hospitality and lodging sector to keep their local communities healthy and safe.
  • In changing its membership model, the PRLA pivoted its membership dues structure, charging restaurants $1 per day for membership.
  • Since March 15, the PRLA has seen 150 new members join its ranks.

How does advocacy figure in the PRLA’s work?

  • Many of the PRLA members express frustration with hearing new ideas from state and local government that may or may not suit their respective business models.
  • By aggregating the voices of its members, the PRLA has grown a stronger, louder voice that is more readily heard by government and other leaders. 
  • Lobbying always felt like a dirty word to Bill, but he now understands that elected officials do need education about the folks and sectors which they represent.
  • Advocacy is an important task for any membership organization, and in fact, of any business owner.

How did you come to join the PRLA?

  • In 2006, Bill realized that as a brewmaster, he had no experience running a restaurant or taproom. So, Bill joined to the PRLA to turn from his peers and colleagues in the organization.
  • Overtime, Bill learned enough to be asked to serve as the chairman of the PRLA.
  • As beverage manufacturers (like wineries and breweries) turn to retail to support their businesses in COVID-19, Bill’s role in the PRLA has afforded him the opportunity to support and nurture those manufacturers.
  • Bill considers joining a trade association (like the PRLA) as an opportunity rather than as an obligation.
  • The PRLA has launched a program called HARP – Hospitality Assistance Response of Pennsylvania – which aims to support the hospitality across the state.
  • Through HARP, businesses like Victory Brewing Company and 135 other donors have donated more than 257,627, awarding grants to 848 hospitality workers in need of financial assistance.
  • Victory Brewing Company donated t-shirts with an updated design of its keg man artwork – now available for sale on the Victory Brewing website, with all proceeds going to HARP.

The post Crafting Support for the Hospitality + Restaurant Sectors with Bill Covaleski appeared first on Start Local.

]]> Fri, 13 Nov 2020 08:31:46 -0500 Joe Casabona and Liam Dempsey Joe Casabona and Liam Dempsey 1454 With winter weather fast approaching, we know that the local restaurant and hospitality sector is facing an even more precarious position because of the ongoing challenges of COVID-19. We sat down with Bill Covaleski, a Co-Founder and Brewmaster at Victory Brewing Company, and the Chairman of the Pennsylvania Restaurant & Lodging Association (PRLA). Bill shared his experience of learning from and with his local business community through the PRLA, and how local restaurants, event companies, and businesses across the hospitality sector can work together to support their companies, staff, and customers. Links * Hospitality Assistance Response of Pennsylvania (HARP): parelief.org* Buy a Victory Brewing Company t-shirt in support of H.A.R.P. (100% proceeds to cause!)* Pennsylvania Restaurant & Lodging Association (PRLA) membership: prla.org/whyjoin.html Notes What does a brewmaster do? * Bill Covaleski and his friend and co-founder, Ron Barchet, graduated from the Doemens Institute in Munich, Germany.* Bill and Ron had very hands-on roles in the early days of making beer with Victory Brewing Company; overtime, they transitioned to growing a talented team of brewers to take over leading the creation of the beer.* Now, Bill and Ron now advise, guide, set targets and monitor the results of the brewing team. How has the PRLA responded to COVID-19? * Being the chairman of the PRLA in 2020 has been like sitting in the front seat of a fast paced roller coaster.* Bill began 2020 as the co-chair; on March 14, Bill became chairman when the co-chair moved out of state with his work; on March 17, lockdown orders came to Pennsylvania.* In the immediate wake of lockdown orders, Bill and the entire team at PRLA worked to switch its focus and business model.* The PRLA revamped its membership model, which reduced the staffing numbers of at the organization; the PRLA was forced to furlough its sales team and some of its administrative team.* In pivoting its membership, the PRLA moved to be the essential hub for important, relevant information for the restaurant and hospitality sectors across the state.* The PRLA began sharing its bulletins and updates with all, regardless of membership: the information was too critical not to share.* The PRLA began detailed daily news bulletins and updates, and increased the number and frequency of its informational webinars.* The organization looked at its role as operators in public health and worked to empower restaurants, event venues, and the entire hospitality and lodging sector to keep their local communities healthy and safe.* In changing its membership model, the PRLA pivoted its membership dues structure, charging restaurants $1 per day for membership.* Since March 15, the PRLA has seen 150 new members join its ranks. How does advocacy figure in the PRLA’s work? * Many of the PRLA members express frustration with hearing new ideas from state and local government that may or may not suit their respective business models.* By aggregating the voices of its members, the PRLA has grown a stronger, louder voice that is more readily heard by government and other leaders. * Lobbying always felt like a dirty word to Bill, but he now understands that elected officials do need education about the folks and sectors which they represent.* Advocacy is an important task for any membership organization, and in fact, of any business owner. How did you come to join the PRLA? With winter weather fast approaching, we know that the local restaurant and hospitality sector is facing an even more precarious position because of the ongoing challenges of COVID-19. We sat down with Bill Covaleski, a Co-Founder and Brewmaster at Vict No Supporting Our Local Businesses with Cheryl Kuhn 1 1 24 24 Supporting Our Local Businesses with Cheryl Kuhn full https://startlocal.co/?p=967 https://share.transistor.fm/s/9a7bd6da With Chester County and much of the nation facing what might be a second wave of COVID-19, we turned to Cheryl Kuhn to understand how businesses in southern Chester County are faring and how local chambers of commerce are helping those companies navigate the coronavirus economy. Cheryl is the President & CEO of the Southern Chester County Chamber of Commerce.

Links

Main Street organizations:

Notes

What are businesses in southern Chester County experiencing as we appear to be approaching a second wave of the coronavirus?

  • Overall, businesses are experiencing a cautious optimism about the future.
  • While some businesses are in the extreme of “for” and “against” meeting in person again, most businesses are focused on sensibly trying to return to as much business normalcy as safely possible.
  • While the cases of COVID-19 are spiking, the rates of death are decreasing, which seems to indicate that medical and health professionals are better treating patients with the virus.
  • Some businesses in southern Chester County are thriving: accounting firms and landscapers, for example.
  • Anecdotally, landscapers are busier because home owners are home when the landscapers are working so those owners are asking for more services and upgrades to their yards.
  • Accountants are also likely busy because of the pandemic loan and grant programs.

How are restaurants preparing for the colder, winter months?

  • COVID-19 has been terrible for restaurants and events spaces.
  • Early in the lockdown periods, farmers had to destroy crops and produce because they could not sell to the closed restaurants and event venues.
  • Some local restaurants have purchased tents, heaters, and tables and chairs – expenses that the owners had not predicated or saved for.
  • Indoor seating will be limited to 20% of capacity, so the winter months are likely to be very hard for the restaurant, event, and hospitality sector.
  • The Southern Chester County Chamber of Commerce is launching a campaign to support local restaurants: The campaign will feature four restaurants per week and will be focused on a “support local” theme.
  • The former owner of the Dillworth Inn is working with local restaurant owners to help them make sure that their venues are in compliance with local and state COVID-19 health guidelines.
  • Restaurant owners interested in taking advantage of this service should contact Cheryl directly at the SCCCC.

How has the SCCCC pivoted to serve members and business community during COVID-19?

  • Since mid-March, the chamber of commerce has been working remotely.
  • The team was two full-time employees (including Cheryl) and a single part-time employee; the part-time employee was laid-off during to the coronavirus.
  • The SCCCC team quickly realized that COVID-19 would prove a long-term challenge – and so connected with the US Chamber of Commerce in Washington, D.C., and the PA Chamber of Business and Industry in Harrisburg to partner, and to make sure that the voice of businesses in southern Chester County was being heard.
  • The SCCCC opened up its communications beyond its members and close prospects – it shared information with everyone in the local business community.
  • The SCCCC has worked alongside federal, state, and local government.
  • There are nine chambers of commerce in Chester County, representing 5,000 businesses.
  • The SCCCC has hosted virtual town halls, informative webinars and other meetings.
  • The SCCCC is on Chester County Commissioners’ Business Taskforce – which created restorechestercounty.org.
  • The SCCCC partnered with local Main Street organizations in Kennett Square and Oxford.

The post Supporting Our Local Businesses with Cheryl Kuhn appeared first on Start Local.

]]> With Chester County and much of the nation facing what might be a second wave of COVID-19, we turned to Cheryl Kuhn to understand how businesses in southern Chester County are faring and how local chambers of commerce are helping those companies navigate the coronavirus economy. Cheryl is the President & CEO of the Southern Chester County Chamber of Commerce.

Links

Main Street organizations:

Notes

What are businesses in southern Chester County experiencing as we appear to be approaching a second wave of the coronavirus?

  • Overall, businesses are experiencing a cautious optimism about the future.
  • While some businesses are in the extreme of “for” and “against” meeting in person again, most businesses are focused on sensibly trying to return to as much business normalcy as safely possible.
  • While the cases of COVID-19 are spiking, the rates of death are decreasing, which seems to indicate that medical and health professionals are better treating patients with the virus.
  • Some businesses in southern Chester County are thriving: accounting firms and landscapers, for example.
  • Anecdotally, landscapers are busier because home owners are home when the landscapers are working so those owners are asking for more services and upgrades to their yards.
  • Accountants are also likely busy because of the pandemic loan and grant programs.

How are restaurants preparing for the colder, winter months?

  • COVID-19 has been terrible for restaurants and events spaces.
  • Early in the lockdown periods, farmers had to destroy crops and produce because they could not sell to the closed restaurants and event venues.
  • Some local restaurants have purchased tents, heaters, and tables and chairs – expenses that the owners had not predicated or saved for.
  • Indoor seating will be limited to 20% of capacity, so the winter months are likely to be very hard for the restaurant, event, and hospitality sector.
  • The Southern Chester County Chamber of Commerce is launching a campaign to support local restaurants: The campaign will feature four restaurants per week and will be focused on a “support local” theme.
  • The former owner of the Dillworth Inn is working with local restaurant owners to help them make sure that their venues are in compliance with local and state COVID-19 health guidelines.
  • Restaurant owners interested in taking advantage of this service should contact Cheryl directly at the SCCCC.

How has the SCCCC pivoted to serve members and business community during COVID-19?

  • Since mid-March, the chamber of commerce has been working remotely.
  • The team was two full-time employees (including Cheryl) and a single part-time employee; the part-time employee was laid-off during to the coronavirus.
  • The SCCCC team quickly realized that COVID-19 would prove a long-term challenge – and so connected with the US Chamber of Commerce in Washington, D.C., and the PA Chamber of Business and Industry in Harrisburg to partner, and to make sure that the voice of businesses in southern Chester County was being heard.
  • The SCCCC opened up its communications beyond its members and close prospects – it shared information with everyone in the local business community.
  • The SCCCC has worked alongside federal, state, and local government.
  • There are nine chambers of commerce in Chester County, representing 5,000 businesses.
  • The SCCCC has hosted virtual town halls, informative webinars and other meetings.
  • The SCCCC is on Chester County Commissioners’ Business Taskforce – which created restorechestercounty.org.
  • The SCCCC partnered with local Main Street organizations in Kennett Square and Oxford.

The post Supporting Our Local Businesses with Cheryl Kuhn appeared first on Start Local.

]]> Fri, 30 Oct 2020 10:20:00 -0400 Joe Casabona and Liam Dempsey Joe Casabona and Liam Dempsey 1482 With Chester County and much of the nation facing what might be a second wave of COVID-19, we turned to Cheryl Kuhn to understand how businesses in southern Chester County are faring and how local chambers of commerce are helping those companies navigate the coronavirus economy. Cheryl is the President & CEO of the Southern Chester County Chamber of Commerce. Links * Restore Chester County: https://restorechestercounty.org/* SCCCC LinkedIn* SCCCC Facebook* SCCCC Instagram Main Street organizations: * Historic Kennett Square (HKS)* Oxford Mainstreet (OMI) Notes What are businesses in southern Chester County experiencing as we appear to be approaching a second wave of the coronavirus? * Overall, businesses are experiencing a cautious optimism about the future.* While some businesses are in the extreme of “for” and “against” meeting in person again, most businesses are focused on sensibly trying to return to as much business normalcy as safely possible.* While the cases of COVID-19 are spiking, the rates of death are decreasing, which seems to indicate that medical and health professionals are better treating patients with the virus.* Some businesses in southern Chester County are thriving: accounting firms and landscapers, for example.* Anecdotally, landscapers are busier because home owners are home when the landscapers are working so those owners are asking for more services and upgrades to their yards.* Accountants are also likely busy because of the pandemic loan and grant programs. How are restaurants preparing for the colder, winter months? * COVID-19 has been terrible for restaurants and events spaces.* Early in the lockdown periods, farmers had to destroy crops and produce because they could not sell to the closed restaurants and event venues.* Some local restaurants have purchased tents, heaters, and tables and chairs – expenses that the owners had not predicated or saved for.* Indoor seating will be limited to 20% of capacity, so the winter months are likely to be very hard for the restaurant, event, and hospitality sector.* The Southern Chester County Chamber of Commerce is launching a campaign to support local restaurants: The campaign will feature four restaurants per week and will be focused on a “support local” theme.* The former owner of the Dillworth Inn is working with local restaurant owners to help them make sure that their venues are in compliance with local and state COVID-19 health guidelines.* Restaurant owners interested in taking advantage of this service should contact Cheryl directly at the SCCCC. How has the SCCCC pivoted to serve members and business community during COVID-19? * Since mid-March, the chamber of commerce has been working remotely.* The team was two full-time employees (including Cheryl) and a single part-time employee; the part-time employee was laid-off during to the coronavirus.* The SCCCC team quickly realized that COVID-19 would prove a long-term challenge – and so connected with the US Chamber of Commerce in Washington, D.C., and the PA Chamber of Business and Industry in Harrisburg to partner, and to make sure that the voice of businesses in southern Chester County was being heard.* The SCCCC opened up its communications beyond its members and close prospects – it ... With Chester County and much of the nation facing what might be a second wave of COVID-19, we turned to Cheryl Kuhn to understand how businesses in southern Chester County are faring and how local chambers of commerce are helping those companies navigat No Running an Essential Business with Patrice Banks 1 1 23 23 Running an Essential Business with Patrice Banks full https://startlocal.co/?p=964 https://share.transistor.fm/s/17f05800 Running an essential business during COVID-19 presents its own challenges to business owners – especially for brick-and-mortar businesses. We spoke with Patrice Banks, the Chief #sheCANic and Founder of Girls Auto Clinic. Girls Auto Clinic is a full service auto repair shop which caters to women.

Links

NOTES

How has COVID-19 affected your ability to find skilled mechanics?

  • In March, as COVID-19 lockdown orders were being rolled out, Patrice Banks shut her business (even though Girls Auto Clinic is an essential business) down for a month to give herself time to learn how to keep her staff and customers safe.
  • During lockdowns, some of Patrice’s staff, most of whom are women mechanics, could not come back to work because they had young children at home – and those women were primary care providers for their children.
  • There is a 78,000% shortage of skilled mechanics in Pennsylvania.
  • Patrice has since hired new mechanics, but they lack the experience of her previous staff. 

How has having your finances up-to-date made a difference to Girls Auto Clinic?

  • When PPP loans were made available, Patrice was able to submit an application on the very first day because her business financials were very much in order.
  • Patrice secured a PPP loan in April.
  • Patrice was then able to get the Economic Disaster grant funding in May.
  • To get finances organized correctly, Patrice recommended consulting with an accountant to set bank accounts and finance software (like QuickBooks) up correctly.
  • Patrice then allocates up to 3 hours per week to keep an eye on her finances; it does not always take that long.
  • Regularly digging into the business finances will reduce the fear factor many business owners and leaders may experience.

How has your salon been affected by COVID-19?

  • The salon is not an essential business, and so was shut down during the lockdown orders.
  • Patrice had to lay off employees during those lockdowns.
  • Patrice had to figure out how to re-open safely and what new systems were needed to keep everyone safe: new appointment systems, cleaning procedures, and more.
  • Patrice is considering how best to use the salon space in a way that will generate the most money as the salon’s earnings are not what they were before COVID-19.
  • Patrice is trying to figure out what services she can provide to her auto clinic customers once they bring their cars into the repair shop.

What was preparing to re-open an essential business like?

  • It is hard being a small business owner; March was very busy for Patrice and her business before COVID-19 hit.
  • When lockdown orders hit, it gave Patrice a break from all the many tasks of growing her business, including finding investors in the shop.
  • Patrice pivoted to focus her energy and attention keeping her auto clinic in business.
  • There were struggles learning about best safety practices and securing sufficient PPE for her team.
  • After re-opening, coronavirus testing has forced Patrice to run the auto repair shop with lower staff levels.

How have you pivoted to online training and offerings?

  • Patrice was focused on saving her brick-and-mortar repair shop, so transitioning to online offering is proving a real struggle.
  • She now realizes that delivering online training and other services via the internet could be a reliable revenue stream in a COVID-19 economy. Patrice recently hired a digital marketing manager.
  • Patrice is now very excited about creating new revenue streams to keep her business afloat and successful.

The post Running an Essential Business with Patrice Banks appeared first on Start Local.

]]> Running an essential business during COVID-19 presents its own challenges to business owners – especially for brick-and-mortar businesses. We spoke with Patrice Banks, the Chief #sheCANic and Founder of Girls Auto Clinic. Girls Auto Clinic is a full service auto repair shop which caters to women.

Links

NOTES

How has COVID-19 affected your ability to find skilled mechanics?

  • In March, as COVID-19 lockdown orders were being rolled out, Patrice Banks shut her business (even though Girls Auto Clinic is an essential business) down for a month to give herself time to learn how to keep her staff and customers safe.
  • During lockdowns, some of Patrice’s staff, most of whom are women mechanics, could not come back to work because they had young children at home – and those women were primary care providers for their children.
  • There is a 78,000% shortage of skilled mechanics in Pennsylvania.
  • Patrice has since hired new mechanics, but they lack the experience of her previous staff. 

How has having your finances up-to-date made a difference to Girls Auto Clinic?

  • When PPP loans were made available, Patrice was able to submit an application on the very first day because her business financials were very much in order.
  • Patrice secured a PPP loan in April.
  • Patrice was then able to get the Economic Disaster grant funding in May.
  • To get finances organized correctly, Patrice recommended consulting with an accountant to set bank accounts and finance software (like QuickBooks) up correctly.
  • Patrice then allocates up to 3 hours per week to keep an eye on her finances; it does not always take that long.
  • Regularly digging into the business finances will reduce the fear factor many business owners and leaders may experience.

How has your salon been affected by COVID-19?

  • The salon is not an essential business, and so was shut down during the lockdown orders.
  • Patrice had to lay off employees during those lockdowns.
  • Patrice had to figure out how to re-open safely and what new systems were needed to keep everyone safe: new appointment systems, cleaning procedures, and more.
  • Patrice is considering how best to use the salon space in a way that will generate the most money as the salon’s earnings are not what they were before COVID-19.
  • Patrice is trying to figure out what services she can provide to her auto clinic customers once they bring their cars into the repair shop.

What was preparing to re-open an essential business like?

  • It is hard being a small business owner; March was very busy for Patrice and her business before COVID-19 hit.
  • When lockdown orders hit, it gave Patrice a break from all the many tasks of growing her business, including finding investors in the shop.
  • Patrice pivoted to focus her energy and attention keeping her auto clinic in business.
  • There were struggles learning about best safety practices and securing sufficient PPE for her team.
  • After re-opening, coronavirus testing has forced Patrice to run the auto repair shop with lower staff levels.

How have you pivoted to online training and offerings?

  • Patrice was focused on saving her brick-and-mortar repair shop, so transitioning to online offering is proving a real struggle.
  • She now realizes that delivering online training and other services via the internet could be a reliable revenue stream in a COVID-19 economy. Patrice recently hired a digital marketing manager.
  • Patrice is now very excited about creating new revenue streams to keep her business afloat and successful.

The post Running an Essential Business with Patrice Banks appeared first on Start Local.

]]> Fri, 16 Oct 2020 10:34:38 -0400 Joe Casabona and Liam Dempsey Joe Casabona and Liam Dempsey 1849 Running an essential business during COVID-19 presents its own challenges to business owners – especially for brick-and-mortar businesses. We spoke with Patrice Banks, the Chief #sheCANic and Founder of Girls Auto Clinic. Girls Auto Clinic is a full service auto repair shop which caters to women. Links * girlsautoclinic.com* instagram.com/girlsautoclinic* facebook.com/girlsautoclinic* Twitter: @girlsautoclinic* Patrice’s book: Girls Auto Clinic Glove Box Guide NOTES How has COVID-19 affected your ability to find skilled mechanics? * In March, as COVID-19 lockdown orders were being rolled out, Patrice Banks shut her business (even though Girls Auto Clinic is an essential business) down for a month to give herself time to learn how to keep her staff and customers safe.* During lockdowns, some of Patrice’s staff, most of whom are women mechanics, could not come back to work because they had young children at home – and those women were primary care providers for their children.* There is a 78,000% shortage of skilled mechanics in Pennsylvania.* Patrice has since hired new mechanics, but they lack the experience of her previous staff. How has having your finances up-to-date made a difference to Girls Auto Clinic? * When PPP loans were made available, Patrice was able to submit an application on the very first day because her business financials were very much in order.* Patrice secured a PPP loan in April.* Patrice was then able to get the Economic Disaster grant funding in May.* To get finances organized correctly, Patrice recommended consulting with an accountant to set bank accounts and finance software (like QuickBooks) up correctly.* Patrice then allocates up to 3 hours per week to keep an eye on her finances; it does not always take that long.* Regularly digging into the business finances will reduce the fear factor many business owners and leaders may experience. How has your salon been affected by COVID-19? * The salon is not an essential business, and so was shut down during the lockdown orders.* Patrice had to lay off employees during those lockdowns.* Patrice had to figure out how to re-open safely and what new systems were needed to keep everyone safe: new appointment systems, cleaning procedures, and more.* Patrice is considering how best to use the salon space in a way that will generate the most money as the salon’s earnings are not what they were before COVID-19.* Patrice is trying to figure out what services she can provide to her auto clinic customers once they bring their cars into the repair shop. What was preparing to re-open an essential business like? * It is hard being a small business owner; March was very busy for Patrice and her business before COVID-19 hit.* When lockdown orders hit, it gave Patrice a break from all the many tasks of growing her business, including finding investors in the shop.* Patrice pivoted to focus her energy and attention keeping her auto clinic in business.* There were struggles learning about best safety practices and securing sufficient PPE for her team.* After re-opening, coronavirus testing has forced Patrice to run the auto repair shop with lower staff levels. How have you pivoted to online training and offerings? Running an essential business during COVID-19 presents its own challenges to business owners – especially for brick-and-mortar businesses. We spoke with Patrice Banks, the Chief #sheCANic and Founder of Girls Auto Clinic. Girls Auto Clinic is a full se No Harnessing Tech to Grow a Business with Joy Beam and Gareth Yoder 1 1 22 22 Harnessing Tech to Grow a Business with Joy Beam and Gareth Yoder full https://startlocal.co/?p=962 https://share.transistor.fm/s/06b3f1a0 Chester County boasts an amazingly diverse economy with strong, vibrant businesses ranging from pharma and medical technology to manufacturing, and from world class professional services to farming. We sat down with Joy Beam and Gareth Yoder of Cedar Meadow Meats to hear how they are harnessing technology to pivot their beef farm to a COVID-19 economy.

Links

Notes

How did you start your business?

  • Joy’s grandfather started the farm back in the 1950s with beef and pork. 
  • The backstory to Cedar Meadow Meats is interesting: Gareth and Joy had an idea to predict the health of cattle based on real time sensor information which would collect data to be fed into an algorithm.
  • They strapped a smartphone around the neck of one of the steers to track movements – and discovered that the concept was worthy of further exploration.
  • So, Joy and Gareth created a business plan and worked with Penn State Berks to pursue the idea.
  • They secured grant funding to conduct a client discovery study.
  • As they explored the product idea, their research revealed that that the hardware development would be costly and time consuming.
  • At an industry conference in February 2019, they had two realizations:
    • There were already well-funded companies and organizations pursuing the smart data product idea for managing the health of a herd.
    • Consumers were increasingly eager to know the provenance of their food: farm-to-table is a growing industry.
  • Those two understandings encouraged Joy and Gareth to pivot their business model.
  • Gareth built a website around that concept in late February/early March.

How did you pivot to a direct-to-consumer sales of beef?

  • The company booked slots with local butchers to prepare a number of steers for Spring 2020.
  • The challenge of wholesale beef sales is that it’s an all-or-nothing business: it’s not possible to butch 1/2 a steer. So, Joy and Gareth had to figure out how to sell the entire animal or risk losing money.
  • They started marketing on Facebook with a video about the new product.
  • Sales started locally with friends and family; after the sale of its first steer, COVID-19 hit.
  • Joy placed a big sign out front of the farm with “Beef” in big letters and the business phone number. That drew interest to the site.
  • Local word of mouth. Sold first quarter to family friend. Selling rest of it was harder.
  • Joy created a sign that said, “BEEF” + phone number that did a world of difference. People called and then went to website

How did you manage running the business as you got started?

  • Between the video on Facebook and the sign on the farm property, word of mouth referrals began to build interest in the direct-to-consumer steers.
  • When potential customers called the business phone, Joy and Gareth used a Google Sheet (spreadsheet) to capture data like the customer’s name, phone number, and where that customer was in the buying decision process.
  • Joy and Gareth use Google Docs and text messaging with each other to run the business.
  • Financial details are recorded in a shared Google Sheet.

How are you handling payments for your products?

  • Currently, Cedar Meadow Meats avoids credit card payments to avoid service fees.
  • Cedar Meadow Meats accepts Venmo (personal), PayPal (linked up with business email), check, or cash.

What are your plans for further growth?

  • Gareth and Joy will spend the winter months planning for the future – an e-commerce site might be on the horizon.
  • They will survey existing customers during the off-selling season to better understand their customers needs and wishes.
  • The current setup of the business is very informal, but as the idea proves successful, Joy and Gareth plan to iterate on their approach.
  • For the meat industry, summer is a busy period.
  • They hope to use Christmas as a marketing strategy – filling a loved one’s freezer with locally grown beef is a wonderful gift idea.
  • One misconception for consumers: US is known for premium beef on the world market; however the best meat products are sold overseas. At our grocery stores, we get a stepped down quality beef, so buying directly from farmers is a great way to get the best meat.
  • Customers can choose their own cutting instructions for how the beef is to be butchered.

The post Harnessing Tech to Grow a Business with Joy Beam and Gareth Yoder appeared first on Start Local.

]]> Chester County boasts an amazingly diverse economy with strong, vibrant businesses ranging from pharma and medical technology to manufacturing, and from world class professional services to farming. We sat down with Joy Beam and Gareth Yoder of Cedar Meadow Meats to hear how they are harnessing technology to pivot their beef farm to a COVID-19 economy.

Links

Notes

How did you start your business?

  • Joy’s grandfather started the farm back in the 1950s with beef and pork. 
  • The backstory to Cedar Meadow Meats is interesting: Gareth and Joy had an idea to predict the health of cattle based on real time sensor information which would collect data to be fed into an algorithm.
  • They strapped a smartphone around the neck of one of the steers to track movements – and discovered that the concept was worthy of further exploration.
  • So, Joy and Gareth created a business plan and worked with Penn State Berks to pursue the idea.
  • They secured grant funding to conduct a client discovery study.
  • As they explored the product idea, their research revealed that that the hardware development would be costly and time consuming.
  • At an industry conference in February 2019, they had two realizations:
    • There were already well-funded companies and organizations pursuing the smart data product idea for managing the health of a herd.
    • Consumers were increasingly eager to know the provenance of their food: farm-to-table is a growing industry.
  • Those two understandings encouraged Joy and Gareth to pivot their business model.
  • Gareth built a website around that concept in late February/early March.

How did you pivot to a direct-to-consumer sales of beef?

  • The company booked slots with local butchers to prepare a number of steers for Spring 2020.
  • The challenge of wholesale beef sales is that it’s an all-or-nothing business: it’s not possible to butch 1/2 a steer. So, Joy and Gareth had to figure out how to sell the entire animal or risk losing money.
  • They started marketing on Facebook with a video about the new product.
  • Sales started locally with friends and family; after the sale of its first steer, COVID-19 hit.
  • Joy placed a big sign out front of the farm with “Beef” in big letters and the business phone number. That drew interest to the site.
  • Local word of mouth. Sold first quarter to family friend. Selling rest of it was harder.
  • Joy created a sign that said, “BEEF” + phone number that did a world of difference. People called and then went to website

How did you manage running the business as you got started?

  • Between the video on Facebook and the sign on the farm property, word of mouth referrals began to build interest in the direct-to-consumer steers.
  • When potential customers called the business phone, Joy and Gareth used a Google Sheet (spreadsheet) to capture data like the customer’s name, phone number, and where that customer was in the buying decision process.
  • Joy and Gareth use Google Docs and text messaging with each other to run the business.
  • Financial details are recorded in a shared Google Sheet.

How are you handling payments for your products?

  • Currently, Cedar Meadow Meats avoids credit card payments to avoid service fees.
  • Cedar Meadow Meats accepts Venmo (personal), PayPal (linked up with business email), check, or cash.

What are your plans for further growth?

  • Gareth and Joy will spend the winter months planning for the future – an e-commerce site might be on the horizon.
  • They will survey existing customers during the off-selling season to better understand their customers needs and wishes.
  • The current setup of the business is very informal, but as the idea proves successful, Joy and Gareth plan to iterate on their approach.
  • For the meat industry, summer is a busy period.
  • They hope to use Christmas as a marketing strategy – filling a loved one’s freezer with locally grown beef is a wonderful gift idea.
  • One misconception for consumers: US is known for premium beef on the world market; however the best meat products are sold overseas. At our grocery stores, we get a stepped down quality beef, so buying directly from farmers is a great way to get the best meat.
  • Customers can choose their own cutting instructions for how the beef is to be butchered.

The post Harnessing Tech to Grow a Business with Joy Beam and Gareth Yoder appeared first on Start Local.

]]> Fri, 09 Oct 2020 08:26:44 -0400 Joe Casabona and Liam Dempsey Joe Casabona and Liam Dempsey 1472 Chester County boasts an amazingly diverse economy with strong, vibrant businesses ranging from pharma and medical technology to manufacturing, and from world class professional services to farming. We sat down with Joy Beam and Gareth Yoder of Cedar Meadow Meats to hear how they are harnessing technology to pivot their beef farm to a COVID-19 economy. Links * Cedar Meadow Meats website* Facebook: facebook.com/CedarMeadowMeats* Penn State Berks TestLab* National Cattlemen’s Beef Association Notes How did you start your business? * Joy’s grandfather started the farm back in the 1950s with beef and pork. * The backstory to Cedar Meadow Meats is interesting: Gareth and Joy had an idea to predict the health of cattle based on real time sensor information which would collect data to be fed into an algorithm.* They strapped a smartphone around the neck of one of the steers to track movements – and discovered that the concept was worthy of further exploration.* So, Joy and Gareth created a business plan and worked with Penn State Berks to pursue the idea.* They secured grant funding to conduct a client discovery study.* As they explored the product idea, their research revealed that that the hardware development would be costly and time consuming.* At an industry conference in February 2019, they had two realizations:* There were already well-funded companies and organizations pursuing the smart data product idea for managing the health of a herd.* Consumers were increasingly eager to know the provenance of their food: farm-to-table is a growing industry.* Those two understandings encouraged Joy and Gareth to pivot their business model.* Gareth built a website around that concept in late February/early March. How did you pivot to a direct-to-consumer sales of beef? * The company booked slots with local butchers to prepare a number of steers for Spring 2020.* The challenge of wholesale beef sales is that it’s an all-or-nothing business: it’s not possible to butch 1/2 a steer. So, Joy and Gareth had to figure out how to sell the entire animal or risk losing money.* They started marketing on Facebook with a video about the new product.* Sales started locally with friends and family; after the sale of its first steer, COVID-19 hit.* Joy placed a big sign out front of the farm with “Beef” in big letters and the business phone number. That drew interest to the site.* Local word of mouth. Sold first quarter to family friend. Selling rest of it was harder.* Joy created a sign that said, “BEEF” + phone number that did a world of difference. People called and then went to website How did you manage running the business as you got started? * Between the video on Facebook and the sign on the farm property, word of mouth referrals began to build interest in the direct-to-consumer steers.* When potential customers called the business phone, Joy and Gareth used a Google Sheet (spreadsheet) to capture data like the customer’s name, phone number, and where that customer was in the buying decision process.* Joy and Gareth use Google Docs and text messaging with each other to run the business.* Financial details are recorded in a shared Google Sheet. How are you handling payments for your products? * Currently, Cedar Meadow Meats avoids credit card payments to avoid service fees.* Cedar Meadow Meats accepts Venmo (personal), PayPal (linked up with business email), check, or cash. Chester County boasts an amazingly diverse economy with strong, vibrant businesses ranging from pharma and medical technology to manufacturing, and from world class professional services to farming. We sat down with Joy Beam and Gareth Yoder of Cedar Me No A Commitment to Information Communication with Josh Maxwell 1 1 21 21 A Commitment to Information Communication with Josh Maxwell full https://startlocal.co/?p=958 https://share.transistor.fm/s/c308d294 As the challenging effects of COVID-19 continue across southeast Pennsylvania and beyond, many businesses and non-profits are still struggle to cope. We sat down with Josh Maxwell, one of three Chester County Commissioners, to talk about what the county government is doing to support the local business economy.

LINKS

NOTES

How has Chester County supported local businesses and non-profits during COVID-19?

  • The County government appreciates the value that the business. 
  • First COVID-19 case hit Chester County as early as March 13.
  • The County ran an emergency business grant scheme for small businesses:
    • Grants were for up to $25,000 per business
    • The County allocated $5 million for the program
    • The program was focused on supporting businesses who could not pay their bills, like rent.
  • The grant plan was support local area small businesses to get them through the early stages of lockdowns – and to re-assess needs mid-summer.
  • The County understands that the restaurant and hospitality sectors still need significant help.
  • Chester County as a region received $225 million in grant funding from the State of Pennsylvania – the most in the state.
  • The County launched a website to provide relevant and up-to-date information for local businesses at restorechestercounty.org.
  • The County partnered with the Chester County Economic Development Council to deliver the grant scheme and Restore Chester County website.

How has Chester County prioritized communication?

  • “Culture is everything.”
  • The three County Commissioners collectively committed to transparency for their office.
  • The County wanted to open source as much information as possible – and to then trust the public to make the best decisions moving forward.
  • The County distributes information via websites and social media.
  • Chester County has experienced some of the lowest spread rates of COVID-19 in Southeast Pennsylvania.
  • The County government works to share both “good” and “bad” numbers and information as part of its commitment to transparency.

How does Chester County manage its communication efforts?

  • The County declared a state of emergency in March 2020; following that declaration, the County Health Dept. took over the emergency management response room to direct the local response.
  • The County had to produce the websites to share data – and then double-check the data to make sure that it is accurate.
  • Accurate data is hugely important to Chester County to ensure that the public trust the data and information that the County shares.

In light of virtual learning, how is Chester County supporting parents and families with children?

  • Chester County has a population the size of Wyoming in a land area the size of Rhode Island.
  • There are hundreds of schools across the county: public, private, charter, online, and more.
  • It is a challenge to create county-wide policies for such a diverse range of school sizes and formats.
  • The County set out recommendations, but did not set guidelines or rules on schools opening or not.
  • The County is working to produce guidelines and programs to support parents and schools as schools begin to consider re-opening.
  • The County is working to deliver programs for both the short term needs, but also for longer term growth and stability of the local business economy.

The post A Commitment to Information Communication with Josh Maxwell appeared first on Start Local.

]]> As the challenging effects of COVID-19 continue across southeast Pennsylvania and beyond, many businesses and non-profits are still struggle to cope. We sat down with Josh Maxwell, one of three Chester County Commissioners, to talk about what the county government is doing to support the local business economy.

LINKS

NOTES

How has Chester County supported local businesses and non-profits during COVID-19?

  • The County government appreciates the value that the business. 
  • First COVID-19 case hit Chester County as early as March 13.
  • The County ran an emergency business grant scheme for small businesses:
    • Grants were for up to $25,000 per business
    • The County allocated $5 million for the program
    • The program was focused on supporting businesses who could not pay their bills, like rent.
  • The grant plan was support local area small businesses to get them through the early stages of lockdowns – and to re-assess needs mid-summer.
  • The County understands that the restaurant and hospitality sectors still need significant help.
  • Chester County as a region received $225 million in grant funding from the State of Pennsylvania – the most in the state.
  • The County launched a website to provide relevant and up-to-date information for local businesses at restorechestercounty.org.
  • The County partnered with the Chester County Economic Development Council to deliver the grant scheme and Restore Chester County website.

How has Chester County prioritized communication?

  • “Culture is everything.”
  • The three County Commissioners collectively committed to transparency for their office.
  • The County wanted to open source as much information as possible – and to then trust the public to make the best decisions moving forward.
  • The County distributes information via websites and social media.
  • Chester County has experienced some of the lowest spread rates of COVID-19 in Southeast Pennsylvania.
  • The County government works to share both “good” and “bad” numbers and information as part of its commitment to transparency.

How does Chester County manage its communication efforts?

  • The County declared a state of emergency in March 2020; following that declaration, the County Health Dept. took over the emergency management response room to direct the local response.
  • The County had to produce the websites to share data – and then double-check the data to make sure that it is accurate.
  • Accurate data is hugely important to Chester County to ensure that the public trust the data and information that the County shares.

In light of virtual learning, how is Chester County supporting parents and families with children?

  • Chester County has a population the size of Wyoming in a land area the size of Rhode Island.
  • There are hundreds of schools across the county: public, private, charter, online, and more.
  • It is a challenge to create county-wide policies for such a diverse range of school sizes and formats.
  • The County set out recommendations, but did not set guidelines or rules on schools opening or not.
  • The County is working to produce guidelines and programs to support parents and schools as schools begin to consider re-opening.
  • The County is working to deliver programs for both the short term needs, but also for longer term growth and stability of the local business economy.

The post A Commitment to Information Communication with Josh Maxwell appeared first on Start Local.

]]> Fri, 02 Oct 2020 09:10:41 -0400 Joe Casabona and Liam Dempsey Joe Casabona and Liam Dempsey 1422 As the challenging effects of COVID-19 continue across southeast Pennsylvania and beyond, many businesses and non-profits are still struggle to cope. We sat down with Josh Maxwell, one of three Chester County Commissioners, to talk about what the county government is doing to support the local business economy. LINKS * Josh Maxwell, Chester County Commissioner* Twitter: @maxwelljosh* Facebook: facebook.com/commissionerjoshmaxwell* Chester County’s Restore Business Dashboard* Chester County Voter Information Portal* Chester County COVID-19 Cases Tracking NOTES How has Chester County supported local businesses and non-profits during COVID-19? * The County government appreciates the value that the business. * First COVID-19 case hit Chester County as early as March 13.* The County ran an emergency business grant scheme for small businesses:* Grants were for up to $25,000 per business* The County allocated $5 million for the program* The program was focused on supporting businesses who could not pay their bills, like rent.* The grant plan was support local area small businesses to get them through the early stages of lockdowns – and to re-assess needs mid-summer.* The County understands that the restaurant and hospitality sectors still need significant help.* Chester County as a region received $225 million in grant funding from the State of Pennsylvania – the most in the state.* The County launched a website to provide relevant and up-to-date information for local businesses at restorechestercounty.org.* The County partnered with the Chester County Economic Development Council to deliver the grant scheme and Restore Chester County website. How has Chester County prioritized communication? * “Culture is everything.”* The three County Commissioners collectively committed to transparency for their office.* The County wanted to open source as much information as possible – and to then trust the public to make the best decisions moving forward.* The County distributes information via websites and social media.* Chester County has experienced some of the lowest spread rates of COVID-19 in Southeast Pennsylvania.* The County government works to share both “good” and “bad” numbers and information as part of its commitment to transparency. How does Chester County manage its communication efforts? * The County declared a state of emergency in March 2020; following that declaration, the County Health Dept. took over the emergency management response room to direct the local response.* The County had to produce the websites to share data – and then double-check the data to make sure that it is accurate.* Accurate data is hugely important to Chester County to ensure that the public trust the data and information that the County shares. In light of virtual learning, how is Chester County supporting parents and families with children? * Chester County has a population the size of Wyoming in a land area the size of Rhode Island.* There are hundreds of schools across the county: public, private, charter, online, and more.* It is a challenge to create county-wide policies for such a diverse range of school sizes and formats. As the challenging effects of COVID-19 continue across southeast Pennsylvania and beyond, many businesses and non-profits are still struggle to cope. We sat down with Josh Maxwell, one of three Chester County Commissioners, to talk about what the county No Financial Help for Local Businesses with Rebecca Worthington 1 1 20 20 Financial Help for Local Businesses with Rebecca Worthington full https://startlocal.co/?p=948 https://share.transistor.fm/s/fb8f1fb1 As COVID-19 continues to have a significant effect on the local economy in Chester County, Pennsylvania, businesses and organizations are still in need of options to address revenue shortfalls and cashflow challenges. We turned to Rebecca Worthington from Benchmark Federal Credit Union to chat about the local economy and how that financial institution is supporting folks in Chester County.

LINKS

NOTES

What is the difference between a credit union and a bank?

  • A credit union is a not-for-profit financial cooperative.
  • Members pay a $5 member fee, but then become an owner of the credit union.
  • Members share in the credit union’s profits with higher interest and better loan rates.
  • Most credit unions offer the same services as big banks.

What is the credit union seeing in the economy in Chester County?

  • Many businesses were hurt in the late spring and early summer when lockdown orders were in place.
  • Those small business owners were worried that they would not survive the lockdown period – but many have since reopened.
  • Some local businesses laid off staff, but have since brought some of their people back to work.
  • Many local business owners and leaders are hopeful for a return to full business in the next few months.
  • At Benchmark FCU, there is an emphasis on encouraging folks to shop locally to support the local economy.
  • Lots of businesses across the county have been forced to pivot to engage and serve customers in new ways.
  • Restaurants and hair salons were very adversely affected by COVID-19.

How is Benchmark offering support during COVID-19?

  • As the only credit union to exclusively serve Chester County, Benchmark gives all of its sponsorship funds to Chester County businesses and residents.
  • Benchmark continued to provide event sponsorship and support for local community programs and events during COVID-19 – “If we had it available to give back, we gave it.”

What is the Benchmark Cares Loan Program?

  • Benchmark FCU set aside $1 million for the loan program. 
  • Chester County businesses can apply for a loan of up to $50,000 – that is interest-free, due of 10 years, and with the first payment not due until January 2021.
  • The loan program gained momentum in late June and July, once businesses were allowed to reopen.
  • As of the posting of this show, there is still just under $300,000 available in the loan program.

How can local chambers of commerce deliver value to businesses?

  • A local Chamber of Commerce provides businesses with important news, connection to local government, information, and networks for supporting and growing their business.
  • The local Chamber provides a strong connection to the local business community.
  • Benchmark supported the Greater West Chester Chamber of Commerce by covering the membership fees for 2020 for existing members, so that those local businesses could continue to leverage the power of the chamber.

How can credit unions meet the banking needs of local businesses?

  • Credit unions often deliver exactly the same business services as bigger banks – but often at less costly rates or with lower fees.
  • Credit unions are often hyper-focused on their local area, which can translate to a closer working relationship with business owners and leaders.

The post Financial Help for Local Businesses with Rebecca Worthington appeared first on Start Local.

]]> As COVID-19 continues to have a significant effect on the local economy in Chester County, Pennsylvania, businesses and organizations are still in need of options to address revenue shortfalls and cashflow challenges. We turned to Rebecca Worthington from Benchmark Federal Credit Union to chat about the local economy and how that financial institution is supporting folks in Chester County.

LINKS

NOTES

What is the difference between a credit union and a bank?

  • A credit union is a not-for-profit financial cooperative.
  • Members pay a $5 member fee, but then become an owner of the credit union.
  • Members share in the credit union’s profits with higher interest and better loan rates.
  • Most credit unions offer the same services as big banks.

What is the credit union seeing in the economy in Chester County?

  • Many businesses were hurt in the late spring and early summer when lockdown orders were in place.
  • Those small business owners were worried that they would not survive the lockdown period – but many have since reopened.
  • Some local businesses laid off staff, but have since brought some of their people back to work.
  • Many local business owners and leaders are hopeful for a return to full business in the next few months.
  • At Benchmark FCU, there is an emphasis on encouraging folks to shop locally to support the local economy.
  • Lots of businesses across the county have been forced to pivot to engage and serve customers in new ways.
  • Restaurants and hair salons were very adversely affected by COVID-19.

How is Benchmark offering support during COVID-19?

  • As the only credit union to exclusively serve Chester County, Benchmark gives all of its sponsorship funds to Chester County businesses and residents.
  • Benchmark continued to provide event sponsorship and support for local community programs and events during COVID-19 – “If we had it available to give back, we gave it.”

What is the Benchmark Cares Loan Program?

  • Benchmark FCU set aside $1 million for the loan program. 
  • Chester County businesses can apply for a loan of up to $50,000 – that is interest-free, due of 10 years, and with the first payment not due until January 2021.
  • The loan program gained momentum in late June and July, once businesses were allowed to reopen.
  • As of the posting of this show, there is still just under $300,000 available in the loan program.

How can local chambers of commerce deliver value to businesses?

  • A local Chamber of Commerce provides businesses with important news, connection to local government, information, and networks for supporting and growing their business.
  • The local Chamber provides a strong connection to the local business community.
  • Benchmark supported the Greater West Chester Chamber of Commerce by covering the membership fees for 2020 for existing members, so that those local businesses could continue to leverage the power of the chamber.

How can credit unions meet the banking needs of local businesses?

  • Credit unions often deliver exactly the same business services as bigger banks – but often at less costly rates or with lower fees.
  • Credit unions are often hyper-focused on their local area, which can translate to a closer working relationship with business owners and leaders.

The post Financial Help for Local Businesses with Rebecca Worthington appeared first on Start Local.

]]> Fri, 25 Sep 2020 07:14:31 -0400 Joe Casabona and Liam Dempsey Joe Casabona and Liam Dempsey 1472 As COVID-19 continues to have a significant effect on the local economy in Chester County, Pennsylvania, businesses and organizations are still in need of options to address revenue shortfalls and cashflow challenges. We turned to Rebecca Worthington from Benchmark Federal Credit Union to chat about the local economy and how that financial institution is supporting folks in Chester County. LINKS * Benchmark Federal Credit Union’s website: benchmarkfcu.org* Benchmark Cares Loan Program* Benchmark FCU’s 5 Financial Solutions During Coronavirus Crisis* Ultimate Home Equity Line of Credit* Facebook: facebook.com/benchmarkfcu* Twitter: @benchmarkfcu* Instagram: instagram.com/benchmarkfcu* Greater West Chester Chamber of Commerce NOTES What is the difference between a credit union and a bank? * A credit union is a not-for-profit financial cooperative.* Members pay a $5 member fee, but then become an owner of the credit union.* Members share in the credit union’s profits with higher interest and better loan rates.* Most credit unions offer the same services as big banks. What is the credit union seeing in the economy in Chester County? * Many businesses were hurt in the late spring and early summer when lockdown orders were in place.* Those small business owners were worried that they would not survive the lockdown period – but many have since reopened.* Some local businesses laid off staff, but have since brought some of their people back to work.* Many local business owners and leaders are hopeful for a return to full business in the next few months.* At Benchmark FCU, there is an emphasis on encouraging folks to shop locally to support the local economy.* Lots of businesses across the county have been forced to pivot to engage and serve customers in new ways.* Restaurants and hair salons were very adversely affected by COVID-19. How is Benchmark offering support during COVID-19? * As the only credit union to exclusively serve Chester County, Benchmark gives all of its sponsorship funds to Chester County businesses and residents.* Benchmark continued to provide event sponsorship and support for local community programs and events during COVID-19 – “If we had it available to give back, we gave it.” What is the Benchmark Cares Loan Program? * Benchmark FCU set aside $1 million for the loan program. * Chester County businesses can apply for a loan of up to $50,000 – that is interest-free, due of 10 years, and with the first payment not due until January 2021.* The loan program gained momentum in late June and July, once businesses were allowed to reopen.* As of the posting of this show, there is still just under $300,000 available in the loan program. How can local chambers of commerce deliver value to businesses? * A local Chamber of Commerce provides businesses with important news, connection to local government, information, and networks for supporting and growing their business.* The local Chamber provides a strong connection to the local business community.* Benchmark supported the Greater West Chester Chamber of Commerce by covering the membership fees for 2020 for existing members, so that those local businesses could continue to leverage the power of t... As COVID-19 continues to have a significant effect on the local economy in Chester County, Pennsylvania, businesses and organizations are still in need of options to address revenue shortfalls and cashflow challenges. We turned to Rebecca Worthington fr No Starting + Building Your Own Business with Yardell Perkins 1 1 19 19 Starting + Building Your Own Business with Yardell Perkins full https://startlocal.co/?p=946 https://share.transistor.fm/s/1aa04862 With all the economy turmoil caused by COVID-19, many folks are considering taking their careers in new directions. We caught up with Yardell Perkins to talk about how he started his own business. Through Perkitech, Yardell helps businesses and individuals establish or re-establish their digital presence.

Links

Notes

What did you do to start your business? 

  • Yardell was working as a Sysadmin at MCLINC, a no-profit providing IT systems and support for the library system of Montgomery County, Pa.
  • While Yardell was happy with his boss and colleagues, he was getting burnt out on the work. It wasn’t what he really wanted to do. He wanted to start his own business.
  • Yardell came across Rob Cubbon on the internet; Rob was coaching people to save 6 months of income so that they can launch their own business.
  • Yardell decided to invest his $1900 tax refund into Bitcoin – and his invest took off! He ultimately $30,000, which is what he needed to take the leap to start his own business.

What steps did you take to get your business off the ground? 

  • Yardell established his LLC company before he left his job with MCLINC.
  • While still employed, Yardell used Udemy to learn about running his business; he obtained work through Catchifier. 
  • While at MCLINC, Yardell had a lot of support for starting his own business from his current boss.

How are you managing your business during COVID-19? 

  • Through Perkitech, Yardell fell into a niche of helping realtors and real estate investors.
  • When COVID-19 hit, the reality industry became to do more virtual events that they were going to ease into it. 
  • Because COVID-19 forced businesses to pivot very quickly, Perkitech got very business as lockdown orders came about.

How has your business pivoted during COVID-19?

  • Following lockdown orders and social distancing, Perkitech has been pivoting to a more comprehensive video and social media services.
  • One of the most valuable shares on social media is video.
  • Yardell is candid about his early video work: He told customers that it was not his strength, but that he could provide it. The lesson was get something online. Something is always better than nothing.
  • On managing expectations of prospective clients: In his first year of business, a prospective client came to Yardell seeking a website and was offering a blank check. Yardell knew he wasn’t the person for the job. As he learned more about the client’s needs, Yardell helped that client get set up on Wix. 
  • Yardell’s business lesson: “We have to consider our reputations and our consciences.”
  • In time, Yardell has upgraded his video equipment setup:

The post Starting + Building Your Own Business with Yardell Perkins appeared first on Start Local.

]]> With all the economy turmoil caused by COVID-19, many folks are considering taking their careers in new directions. We caught up with Yardell Perkins to talk about how he started his own business. Through Perkitech, Yardell helps businesses and individuals establish or re-establish their digital presence.

Links

Notes

What did you do to start your business? 

  • Yardell was working as a Sysadmin at MCLINC, a no-profit providing IT systems and support for the library system of Montgomery County, Pa.
  • While Yardell was happy with his boss and colleagues, he was getting burnt out on the work. It wasn’t what he really wanted to do. He wanted to start his own business.
  • Yardell came across Rob Cubbon on the internet; Rob was coaching people to save 6 months of income so that they can launch their own business.
  • Yardell decided to invest his $1900 tax refund into Bitcoin – and his invest took off! He ultimately $30,000, which is what he needed to take the leap to start his own business.

What steps did you take to get your business off the ground? 

  • Yardell established his LLC company before he left his job with MCLINC.
  • While still employed, Yardell used Udemy to learn about running his business; he obtained work through Catchifier. 
  • While at MCLINC, Yardell had a lot of support for starting his own business from his current boss.

How are you managing your business during COVID-19? 

  • Through Perkitech, Yardell fell into a niche of helping realtors and real estate investors.
  • When COVID-19 hit, the reality industry became to do more virtual events that they were going to ease into it. 
  • Because COVID-19 forced businesses to pivot very quickly, Perkitech got very business as lockdown orders came about.

How has your business pivoted during COVID-19?

  • Following lockdown orders and social distancing, Perkitech has been pivoting to a more comprehensive video and social media services.
  • One of the most valuable shares on social media is video.
  • Yardell is candid about his early video work: He told customers that it was not his strength, but that he could provide it. The lesson was get something online. Something is always better than nothing.
  • On managing expectations of prospective clients: In his first year of business, a prospective client came to Yardell seeking a website and was offering a blank check. Yardell knew he wasn’t the person for the job. As he learned more about the client’s needs, Yardell helped that client get set up on Wix. 
  • Yardell’s business lesson: “We have to consider our reputations and our consciences.”
  • In time, Yardell has upgraded his video equipment setup:

The post Starting + Building Your Own Business with Yardell Perkins appeared first on Start Local.

]]> Fri, 18 Sep 2020 09:06:40 -0400 Joe Casabona and Liam Dempsey Joe Casabona and Liam Dempsey 1918 With all the economy turmoil caused by COVID-19, many folks are considering taking their careers in new directions. We caught up with Yardell Perkins to talk about how he started his own business. Through Perkitech, Yardell helps businesses and individuals establish or re-establish their digital presence. Links * Main website: perkitech.com* Links landing page: landing.perkitech.com* Telephone number: 215-325-0403* Video camera: Panasonic HC-V770* Catchafire (Volunteer Job Board): catchafire.org* Yardell’s Catchafire profile: catchafire.org/profiles/167053/ * Episodes mentioned in the show:* Focusing on Customers Relationships with Mark Avery* Building Revenue Streams with Don Reid, Jr. Notes What did you do to start your business? * Yardell was working as a Sysadmin at MCLINC, a no-profit providing IT systems and support for the library system of Montgomery County, Pa.* While Yardell was happy with his boss and colleagues, he was getting burnt out on the work. It wasn’t what he really wanted to do. He wanted to start his own business.* Yardell came across Rob Cubbon on the internet; Rob was coaching people to save 6 months of income so that they can launch their own business.* Yardell decided to invest his $1900 tax refund into Bitcoin – and his invest took off! He ultimately $30,000, which is what he needed to take the leap to start his own business. What steps did you take to get your business off the ground? * Yardell established his LLC company before he left his job with MCLINC.* While still employed, Yardell used Udemy to learn about running his business; he obtained work through Catchifier. * While at MCLINC, Yardell had a lot of support for starting his own business from his current boss. How are you managing your business during COVID-19? * Through Perkitech, Yardell fell into a niche of helping realtors and real estate investors.* When COVID-19 hit, the reality industry became to do more virtual events that they were going to ease into it. * Because COVID-19 forced businesses to pivot very quickly, Perkitech got very business as lockdown orders came about. How has your business pivoted during COVID-19? * Following lockdown orders and social distancing, Perkitech has been pivoting to a more comprehensive video and social media services.* One of the most valuable shares on social media is video.* Yardell is candid about his early video work: He told customers that it was not his strength, but that he could provide it. The lesson was get something online. Something is always better than nothing.* On managing expectations of prospective clients: In his first year of business, a prospective client came to Yardell seeking a website and was offering a blank check. Yardell knew he wasn’t the person for the job. As he learned more about the client’s needs, Yardell helped that client get set up on Wix. * Yardell’s business lesson: “We have to consider our reputations and our consciences.”* In time, Yardell has upgraded his video equipment setup:* With all the economy turmoil caused by COVID-19, many folks are considering taking their careers in new directions. We caught up with Yardell Perkins to talk about how he started his own business. Through Perkitech, Yardell helps businesses and individu No Focusing on Customers Relationships with Mark Avery 1 1 18 18 Focusing on Customers Relationships with Mark Avery full https://startlocal.co/?p=937 https://share.transistor.fm/s/757e599a As salons and barbershops across Pennsylvania try to keep up with changing safety guidelines, we sat down with a local shop owner to chat through his experience. A Kennett Square native, Mark Avery, aka Juice the Barber, opened his own shop in November 2019. Mark’s shop is the KSQ Barber Lounge and offers everything from haircuts to hot lather shaves. In our conversation, Mark shared great insight around the value of building relationships with customers.

Links

Notes

What was it like opening a few months before the pandemic?

  • When he launched his own barbershop, Mark was excited when both existing customers (from his previous job) and new customers began to fill his book of business.
  • The shop was doing well, with 5–10 new customers coming in every week.
  • Mark was serving 40-60 customers per week before the COVID-19 shutdown hit.
  • The KSQ Barber Lounge offers a new experience with the one-on-one barbershop.

What happened during the COVID-19 lockdowns?

  • When COVID-19 lockdowns hit, Mark couldn’t do anything. He had to close.
  • Yet, the first year of a business is so vital to its success, to have it all to a complete halt was tough. Mark needed to turn to family for help.
  • Getting economic relief from the government was tough because he opened in November 2019. He only had five weeks of a tax return to use as evidence of earning.
  • Eventually, Mark was able to secure a grant for his business.

How do you manage having folks in the barbershop?

  • The safety measures require additional tasks to keep the barber lounge clean, and both himself and customers safe.
  • Mark has stretched all of his appointments to 45 minutes, even if the service provided takes less time.
  • Between each appointment, Mark cleans the shop and his tools, and the extra time between appointments gives him the time to be thorough.
  • For his business, it’s not as bad since he already focuses 1-on-1. Stretched his time slots a bit to give him a chance to wipe down everything – any surface that gets touched by the client gets wiped down. 

How’s business since brick-n-mortar shops were allowed to reopen?

  • As of late August, it’s hit or miss.
  • It’s a mix; a lot of people have seen a drop-off because customers don’t feel comfortable; especially at bigger shops.
  • Mark limits the amount of people in the shop – i.e., who can be in the shop in addition to the customer in the barber chair – so customers feel comfortable. 

How are you communicating to your base? 

  • Mark admitted that he has slacked on reaching a wider audience.
  • For current customers, Mark regularly sends email and texts – especially after he reopened.
  • Mark made it clear that he needs to do more on social media.
    • He wants to create a video documenting his cleaning procedures and practices.
    • But he needs to take more pictures and post more regularly. 
  • Mark tells everyone who owns a business that social media is free marketing. He knows he needs to up his work there.
  • For booking appointments and full business details, the barber lounge uses a site called Vagaro: https://www.vagaro.com/ksqbarberlounge
  • Mark uses social media to build relationships with customers.

What are you hearing in the “barbershop talk”?

  • When it comes to talking about the economy, Mark is hearing every end of the spectrum.
  • Clients and friends are worried about jobs and businesses.
  • Restaurant owners might not be able to open safely, especially outside the summer season.
  • There are also people who are taking the opportunity to try something new or open a new business.
  • Mark closed out the show with an eloquent monologue on how if we focus more on the relationships, the money will come. He explained that everyone comes from different experiences and we can learn from all of those experiences.

The post Focusing on Customers Relationships with Mark Avery appeared first on Start Local.

]]> As salons and barbershops across Pennsylvania try to keep up with changing safety guidelines, we sat down with a local shop owner to chat through his experience. A Kennett Square native, Mark Avery, aka Juice the Barber, opened his own shop in November 2019. Mark’s shop is the KSQ Barber Lounge and offers everything from haircuts to hot lather shaves. In our conversation, Mark shared great insight around the value of building relationships with customers.

Links

Notes

What was it like opening a few months before the pandemic?

  • When he launched his own barbershop, Mark was excited when both existing customers (from his previous job) and new customers began to fill his book of business.
  • The shop was doing well, with 5–10 new customers coming in every week.
  • Mark was serving 40-60 customers per week before the COVID-19 shutdown hit.
  • The KSQ Barber Lounge offers a new experience with the one-on-one barbershop.

What happened during the COVID-19 lockdowns?

  • When COVID-19 lockdowns hit, Mark couldn’t do anything. He had to close.
  • Yet, the first year of a business is so vital to its success, to have it all to a complete halt was tough. Mark needed to turn to family for help.
  • Getting economic relief from the government was tough because he opened in November 2019. He only had five weeks of a tax return to use as evidence of earning.
  • Eventually, Mark was able to secure a grant for his business.

How do you manage having folks in the barbershop?

  • The safety measures require additional tasks to keep the barber lounge clean, and both himself and customers safe.
  • Mark has stretched all of his appointments to 45 minutes, even if the service provided takes less time.
  • Between each appointment, Mark cleans the shop and his tools, and the extra time between appointments gives him the time to be thorough.
  • For his business, it’s not as bad since he already focuses 1-on-1. Stretched his time slots a bit to give him a chance to wipe down everything – any surface that gets touched by the client gets wiped down. 

How’s business since brick-n-mortar shops were allowed to reopen?

  • As of late August, it’s hit or miss.
  • It’s a mix; a lot of people have seen a drop-off because customers don’t feel comfortable; especially at bigger shops.
  • Mark limits the amount of people in the shop – i.e., who can be in the shop in addition to the customer in the barber chair – so customers feel comfortable. 

How are you communicating to your base? 

  • Mark admitted that he has slacked on reaching a wider audience.
  • For current customers, Mark regularly sends email and texts – especially after he reopened.
  • Mark made it clear that he needs to do more on social media.
    • He wants to create a video documenting his cleaning procedures and practices.
    • But he needs to take more pictures and post more regularly. 
  • Mark tells everyone who owns a business that social media is free marketing. He knows he needs to up his work there.
  • For booking appointments and full business details, the barber lounge uses a site called Vagaro: https://www.vagaro.com/ksqbarberlounge
  • Mark uses social media to build relationships with customers.

What are you hearing in the “barbershop talk”?

  • When it comes to talking about the economy, Mark is hearing every end of the spectrum.
  • Clients and friends are worried about jobs and businesses.
  • Restaurant owners might not be able to open safely, especially outside the summer season.
  • There are also people who are taking the opportunity to try something new or open a new business.
  • Mark closed out the show with an eloquent monologue on how if we focus more on the relationships, the money will come. He explained that everyone comes from different experiences and we can learn from all of those experiences.

The post Focusing on Customers Relationships with Mark Avery appeared first on Start Local.

]]> Fri, 04 Sep 2020 08:08:04 -0400 Joe Casabona and Liam Dempsey Joe Casabona and Liam Dempsey 1462 As salons and barbershops across Pennsylvania try to keep up with changing safety guidelines, we sat down with a local shop owner to chat through his experience. A Kennett Square native, Mark Avery, aka Juice the Barber, opened his own shop in November 2019. Mark’s shop is the KSQ Barber Lounge and offers everything from haircuts to hot lather shaves. In our conversation, Mark shared great insight around the value of building relationships with customers. Links * Shop website: vagaro.com/ksqbarberlounge* facebook.com/ksqbarberlounge * facebook.com/juicethebarber610* Instagram: @ksqbarberlounge* Instagram: @_juicethebarber* Twitter: @_juicethebarber* Email: ksqbarberlounge@gmail.com Notes What was it like opening a few months before the pandemic? * When he launched his own barbershop, Mark was excited when both existing customers (from his previous job) and new customers began to fill his book of business.* The shop was doing well, with 5–10 new customers coming in every week.* Mark was serving 40-60 customers per week before the COVID-19 shutdown hit.* The KSQ Barber Lounge offers a new experience with the one-on-one barbershop. What happened during the COVID-19 lockdowns? * When COVID-19 lockdowns hit, Mark couldn’t do anything. He had to close.* Yet, the first year of a business is so vital to its success, to have it all to a complete halt was tough. Mark needed to turn to family for help.* Getting economic relief from the government was tough because he opened in November 2019. He only had five weeks of a tax return to use as evidence of earning. * Eventually, Mark was able to secure a grant for his business. How do you manage having folks in the barbershop? * The safety measures require additional tasks to keep the barber lounge clean, and both himself and customers safe.* Mark has stretched all of his appointments to 45 minutes, even if the service provided takes less time.* Between each appointment, Mark cleans the shop and his tools, and the extra time between appointments gives him the time to be thorough.* For his business, it’s not as bad since he already focuses 1-on-1. Stretched his time slots a bit to give him a chance to wipe down everything – any surface that gets touched by the client gets wiped down.  How’s business since brick-n-mortar shops were allowed to reopen? * As of late August, it’s hit or miss. * It’s a mix; a lot of people have seen a drop-off because customers don’t feel comfortable; especially at bigger shops.* Mark limits the amount of people in the shop – i.e., who can be in the shop in addition to the customer in the barber chair – so customers feel comfortable.  How are you communicating to your base?  * Mark admitted that he has slacked on reaching a wider audience. * For current customers, Mark regularly sends email and texts – especially after he reopened.* Mark made it clear that he needs to do more on social media.* He wants to create a video documenting his cleaning procedures and practices.* But he needs to take more pictures and post more regularly. * Mark tells everyone who owns a business that social media is free marketing. He knows he needs to up his work there.* For booking appointments and full business details, As salons and barbershops across Pennsylvania try to keep up with changing safety guidelines, we sat down with a local shop owner to chat through his experience. A Kennett Square native, Mark Avery, aka Juice the Barber, opened his own shop in November 2 No Creating Great Customer Experiences with Jim Adams 1 1 17 17 Creating Great Customer Experiences with Jim Adams full https://startlocal.co/?p=936 https://share.transistor.fm/s/9a77b0bd With restaurants, bars, and taprooms reopening across the State of Pennsylvania, we caught up with Jim Adams to chat about what he and his team at Levante Brewing Company are doing to navigate the COVID-19 economy. Jim Adams is a co-founder and co-owner of Levante Brewing Company. Within the company, Jim focuses on the customer experience for the West Chester based brewing company.

Links

Notes

What is Mercury at Levante Brewing Company?

  • Mercury is Levante Brewing Company’s system for shipping beer and products anywhere in the State of PA; the company is licensed to ship beer anywhere in the state.
  • By and large, Mercury relies on UPS to deliver any product within 3 days.
  • For local order (within 10-12 miles of the brewery), Levante Brewing Company delivers those itself.
  • Mercury was launched in 2019 – well ahead of COVID-19.
  • When COVID-19 lockdown orders happened, Mercury became a hugely popular and commercially successful system.
  • Levante Brewing Company pays a lot of attention to the presentation of its beer delivers:
    • Every beer delivery contains a letter from the staffer who packed the beer into the box.
    • Levante Brewing Company sends stickers and other bits of swag.
    • The company gets positive feedback over social media from the attention it gives to presentation.

What was your collaboration with Weathered Souls Brewery?

  • In light of growing demands for social justice, the Weathered Souls brewery publicly shared a base recipe for an imperial stout called Black is Beautiful. Weathered Souls invited other craft brewers to brew their own versions and to donate 100% of proceeds from the sales of the Black is Beautiful imperial stout to organizations that to support Black Lives Matter, under privileged or underrepresented people of color.
  • In PA, 25 or 26 craft breweries supported the campaign, all using the same base recipe, packaging, and artwork.
  • Levante Brewing Company supported the campaign because it was the right thing to do.
  • The brewery donated the proceeds from the sale of Black is Beautiful to the Juvenile Law Center.
  • Levante Brewing Company produced its version of Black is Beautiful about 3 to 4 weeks after making the decision to support the campaign.
  • A base recipe is exactly that – a listing of ingredients and the process of making the beer. Breweries were invited to do something different or add something special to the base recipe to make it unique to that brewery.

How has Levante Brewing Company approached re-opening its taprooms?

  • After the initial shock of lockdown orders – which immediately closed the taprooms – Levante Brewing Company was able to bring people back quickly by pivoting to a curbside format at the West Chester brewery.
  • With Mercury becoming very popular, the brewing company’s delivery service took off, which enabled the company to bringing back more staff. This service is still very popular.
  • Levante Brewing Company has not yet opened either of its taprooms; they only operate curbside sales. Levante Brewing Company chooses this route to keep its staff safe.
  • The popularity of its curbside service and Mercury has allowed the company not to re-open its taprooms as it is still profitable.
  • The company shifted its focus away from wholesale and kegs. It now packages 100% of its beer in cans. This supports both wholesalers and bars and restaurants.
  • The West Chester tap room (called “Carter”) has been converted into a fulfillment center. There is no room for customers.
  • With the Stables in Eagle, Levante Brewing Company did not open because of concerns over the optics of having 200 people gathering in a single place.
  • The company takes colder weather into its planning. Levante Brewing Company does not offer food, so it is reluctant to bring staff on for summer months only.
  • The key factor of Levante Brewing Company’s approach is safety over profits.
  • The brewery will soon open a third location for curbside pickup!

The post Creating Great Customer Experiences with Jim Adams appeared first on Start Local.

]]> With restaurants, bars, and taprooms reopening across the State of Pennsylvania, we caught up with Jim Adams to chat about what he and his team at Levante Brewing Company are doing to navigate the COVID-19 economy. Jim Adams is a co-founder and co-owner of Levante Brewing Company. Within the company, Jim focuses on the customer experience for the West Chester based brewing company.

Links

Notes

What is Mercury at Levante Brewing Company?

  • Mercury is Levante Brewing Company’s system for shipping beer and products anywhere in the State of PA; the company is licensed to ship beer anywhere in the state.
  • By and large, Mercury relies on UPS to deliver any product within 3 days.
  • For local order (within 10-12 miles of the brewery), Levante Brewing Company delivers those itself.
  • Mercury was launched in 2019 – well ahead of COVID-19.
  • When COVID-19 lockdown orders happened, Mercury became a hugely popular and commercially successful system.
  • Levante Brewing Company pays a lot of attention to the presentation of its beer delivers:
    • Every beer delivery contains a letter from the staffer who packed the beer into the box.
    • Levante Brewing Company sends stickers and other bits of swag.
    • The company gets positive feedback over social media from the attention it gives to presentation.

What was your collaboration with Weathered Souls Brewery?

  • In light of growing demands for social justice, the Weathered Souls brewery publicly shared a base recipe for an imperial stout called Black is Beautiful. Weathered Souls invited other craft brewers to brew their own versions and to donate 100% of proceeds from the sales of the Black is Beautiful imperial stout to organizations that to support Black Lives Matter, under privileged or underrepresented people of color.
  • In PA, 25 or 26 craft breweries supported the campaign, all using the same base recipe, packaging, and artwork.
  • Levante Brewing Company supported the campaign because it was the right thing to do.
  • The brewery donated the proceeds from the sale of Black is Beautiful to the Juvenile Law Center.
  • Levante Brewing Company produced its version of Black is Beautiful about 3 to 4 weeks after making the decision to support the campaign.
  • A base recipe is exactly that – a listing of ingredients and the process of making the beer. Breweries were invited to do something different or add something special to the base recipe to make it unique to that brewery.

How has Levante Brewing Company approached re-opening its taprooms?

  • After the initial shock of lockdown orders – which immediately closed the taprooms – Levante Brewing Company was able to bring people back quickly by pivoting to a curbside format at the West Chester brewery.
  • With Mercury becoming very popular, the brewing company’s delivery service took off, which enabled the company to bringing back more staff. This service is still very popular.
  • Levante Brewing Company has not yet opened either of its taprooms; they only operate curbside sales. Levante Brewing Company chooses this route to keep its staff safe.
  • The popularity of its curbside service and Mercury has allowed the company not to re-open its taprooms as it is still profitable.
  • The company shifted its focus away from wholesale and kegs. It now packages 100% of its beer in cans. This supports both wholesalers and bars and restaurants.
  • The West Chester tap room (called “Carter”) has been converted into a fulfillment center. There is no room for customers.
  • With the Stables in Eagle, Levante Brewing Company did not open because of concerns over the optics of having 200 people gathering in a single place.
  • The company takes colder weather into its planning. Levante Brewing Company does not offer food, so it is reluctant to bring staff on for summer months only.
  • The key factor of Levante Brewing Company’s approach is safety over profits.
  • The brewery will soon open a third location for curbside pickup!

The post Creating Great Customer Experiences with Jim Adams appeared first on Start Local.

]]> Fri, 28 Aug 2020 07:36:04 -0400 Joe Casabona and Liam Dempsey Joe Casabona and Liam Dempsey 1724 With restaurants, bars, and taprooms reopening across the State of Pennsylvania, we caught up with Jim Adams to chat about what he and his team at Levante Brewing Company are doing to navigate the COVID-19 economy. Jim Adams is a co-founder and co-owner of Levante Brewing Company. Within the company, Jim focuses on the customer experience for the West Chester based brewing company. Links * Levante Brewing* levantebrewing.com* Facebook: facebook.com/levantebrewing * Twitter: @levantebrewing* Instagram: @levantebrewing* Levante Stables* Facebook: @levantestables* Twitter: @levantestables * ReVIBEseltzer* Facebook: facebook.com/revibeseltzer* Instagram: @revibeseltzer* Black is Beautiful imperial stout: levantebrewing.com/collections/buy-cans-online/products/black-is-beautiful-imperial-stout  Notes What is Mercury at Levante Brewing Company? * Mercury is Levante Brewing Company’s system for shipping beer and products anywhere in the State of PA; the company is licensed to ship beer anywhere in the state.* By and large, Mercury relies on UPS to deliver any product within 3 days.* For local order (within 10-12 miles of the brewery), Levante Brewing Company delivers those itself.* Mercury was launched in 2019 – well ahead of COVID-19.* When COVID-19 lockdown orders happened, Mercury became a hugely popular and commercially successful system.* Levante Brewing Company pays a lot of attention to the presentation of its beer delivers:* Every beer delivery contains a letter from the staffer who packed the beer into the box.* Levante Brewing Company sends stickers and other bits of swag.* The company gets positive feedback over social media from the attention it gives to presentation. What was your collaboration with Weathered Souls Brewery? * In light of growing demands for social justice, the Weathered Souls brewery publicly shared a base recipe for an imperial stout called Black is Beautiful. Weathered Souls invited other craft brewers to brew their own versions and to donate 100% of proceeds from the sales of the Black is Beautiful imperial stout to organizations that to support Black Lives Matter, under privileged or underrepresented people of color.* In PA, 25 or 26 craft breweries supported the campaign, all using the same base recipe, packaging, and artwork.* Levante Brewing Company supported the campaign because it was the right thing to do.* The brewery donated the proceeds from the sale of Black is Beautiful to the Juvenile Law Center.* Levante Brewing Company produced its version of Black is Beautiful about 3 to 4 weeks after making the decision to support the campaign.* A base recipe is exactly that – a listing of ingredients and the process of making the beer. Breweries were invited to do something different or add something special to the base recipe to make it unique to that brewery. How has Levante Brewing Company approached re-opening its taprooms? * After the initial shock of lockdown orders – which immediately closed the taprooms – Levante Brewing Company was able to bring people back quickly by pivoting to a curbside format at the West Chester brewery. With restaurants, bars, and taprooms reopening across the State of Pennsylvania, we caught up with Jim Adams to chat about what he and his team at Levante Brewing Company are doing to navigate the COVID-19 economy. Jim Adams is a co-founder and co-owner No Starting Your Own Podcast with Kyle C. Rheiner 1 1 16 16 Starting Your Own Podcast with Kyle C. Rheiner full https://startlocal.co/?p=931 https://share.transistor.fm/s/e5c0c157 As businesses in Chester County and greater Philadelphia continue to pivot to online marketing and sales, many owners and leaders are exploring starting a podcast. We spoke with Kyle Rheiner to talk about how he started his own podcast, Beer Mighty Things, which is focused on the craft beverage industry.

Links

Notes

What drove you to start your own podcast?

  • Kyle has worked in the insurance industry since college and has developed a niche in the craft beverage sector.
  • Kyle launched a podcast for a number of reasons:
    • While attending brewers’ guild meetings in PA in January 2020, Kyle realized that the presentations were sharing really great content – but none of the talks were being recorded.
    • As COVID-19 lockdowns began, Kyle had a webcam and microphone for Zoom meetings, and he realized that he had the tools he needed to start a podcast.
    • On April 7, he launched the show.
    • As of mid July (when we recorded this show), Kyle had 44 episodes and 2300 downloads.
  • Kyle turned to his business industry for guests

How did you get the podcast off the ground?

  • Start with “Why?” – Why are we even starting a podcast?
  • Kyle is a firm believer in “niching” – do one thing and do it well
  • Podcasting goals:
    • Be a better speaker
    • Become a better listener
    • Get better at asking questions, i.e., to be a better interview
  • Kyle had to learn the basics of podcasting:
    • Where are podcast episodes hosted?
    • What sort of equipment is needed?
    • How should an episode be structured?
    • How should a show open?
    • How should a show close?
  • Kyle researched average commute-to-work times, and made sure that his show would be either that time or twice as long as that (to cover the commute home.)
  • Kyle made sure that he recorded a number of episodes before launching the podcast to make running it smoother.

Has there been a payoff with clients since starting a podcast?

  • Kyle has grown a personal and professional network in new areas of the country.
  • The podcast has given him a non-sales reason to reach out to different craft beverage makers.
  • Through the podcast, Kyle has developed a better understanding of his clients needs, and those of the industry that he serves.
  • Becoming a better listener who asks better questions has helped both in the office and at home.

How do you promote the show?

  • A podcast library does not expire, so if listeners catch episodes well after those shows are published, the content is still valuable.
  • Kyle has relied on his show’s guests to promote and share each episodes.
  • He promotes the show on Instagram.
  • The show’s audience has grown to about 50 downloads per episode.
  • It’s important to make sure that episodes are properly feeding into the different podcast listening apps: iTunes, Spotify, Stitcher, and more.

What other goals have you achieved through the podcast?

  • Kyle is garnering positive feedback about his podcasting style, which reflects Kyle’s goals for starting the show.

What challenges have you faced with podcast?

  • It’s tough to find the time to make the show on a regular basis as he doesn’t work on it during business hours, and does not want to take away from family time.
  • Editing shows in Garage Band (for Apple) is laborious for Kyle.
  • Kyle is considering outsourcing the editing of his shows.

The post Starting Your Own Podcast with Kyle C. Rheiner appeared first on Start Local.

]]> As businesses in Chester County and greater Philadelphia continue to pivot to online marketing and sales, many owners and leaders are exploring starting a podcast. We spoke with Kyle Rheiner to talk about how he started his own podcast, Beer Mighty Things, which is focused on the craft beverage industry.

Links

Notes

What drove you to start your own podcast?

  • Kyle has worked in the insurance industry since college and has developed a niche in the craft beverage sector.
  • Kyle launched a podcast for a number of reasons:
    • While attending brewers’ guild meetings in PA in January 2020, Kyle realized that the presentations were sharing really great content – but none of the talks were being recorded.
    • As COVID-19 lockdowns began, Kyle had a webcam and microphone for Zoom meetings, and he realized that he had the tools he needed to start a podcast.
    • On April 7, he launched the show.
    • As of mid July (when we recorded this show), Kyle had 44 episodes and 2300 downloads.
  • Kyle turned to his business industry for guests

How did you get the podcast off the ground?

  • Start with “Why?” – Why are we even starting a podcast?
  • Kyle is a firm believer in “niching” – do one thing and do it well
  • Podcasting goals:
    • Be a better speaker
    • Become a better listener
    • Get better at asking questions, i.e., to be a better interview
  • Kyle had to learn the basics of podcasting:
    • Where are podcast episodes hosted?
    • What sort of equipment is needed?
    • How should an episode be structured?
    • How should a show open?
    • How should a show close?
  • Kyle researched average commute-to-work times, and made sure that his show would be either that time or twice as long as that (to cover the commute home.)
  • Kyle made sure that he recorded a number of episodes before launching the podcast to make running it smoother.

Has there been a payoff with clients since starting a podcast?

  • Kyle has grown a personal and professional network in new areas of the country.
  • The podcast has given him a non-sales reason to reach out to different craft beverage makers.
  • Through the podcast, Kyle has developed a better understanding of his clients needs, and those of the industry that he serves.
  • Becoming a better listener who asks better questions has helped both in the office and at home.

How do you promote the show?

  • A podcast library does not expire, so if listeners catch episodes well after those shows are published, the content is still valuable.
  • Kyle has relied on his show’s guests to promote and share each episodes.
  • He promotes the show on Instagram.
  • The show’s audience has grown to about 50 downloads per episode.
  • It’s important to make sure that episodes are properly feeding into the different podcast listening apps: iTunes, Spotify, Stitcher, and more.

What other goals have you achieved through the podcast?

  • Kyle is garnering positive feedback about his podcasting style, which reflects Kyle’s goals for starting the show.

What challenges have you faced with podcast?

  • It’s tough to find the time to make the show on a regular basis as he doesn’t work on it during business hours, and does not want to take away from family time.
  • Editing shows in Garage Band (for Apple) is laborious for Kyle.
  • Kyle is considering outsourcing the editing of his shows.

The post Starting Your Own Podcast with Kyle C. Rheiner appeared first on Start Local.

]]> Fri, 14 Aug 2020 07:20:04 -0400 Joe Casabona and Liam Dempsey Joe Casabona and Liam Dempsey 1686 As businesses in Chester County and greater Philadelphia continue to pivot to online marketing and sales, many owners and leaders are exploring starting a podcast. We spoke with Kyle Rheiner to talk about how he started his own podcast, Beer Mighty Things, which is focused on the craft beverage industry. Links * ArthurHall.com* craftbrewinginsurance.com* instagram.com/beermightythingspodcast* facebook.com/kylerheinerinsurance* Anchor podcast hosting* Libsyn podcast hosting* Pat Flynn Notes What drove you to start your own podcast? * Kyle has worked in the insurance industry since college and has developed a niche in the craft beverage sector.* Kyle launched a podcast for a number of reasons:* While attending brewers’ guild meetings in PA in January 2020, Kyle realized that the presentations were sharing really great content – but none of the talks were being recorded.* As COVID-19 lockdowns began, Kyle had a webcam and microphone for Zoom meetings, and he realized that he had the tools he needed to start a podcast.* On April 7, he launched the show.* As of mid July (when we recorded this show), Kyle had 44 episodes and 2300 downloads.* Kyle turned to his business industry for guests How did you get the podcast off the ground? * Start with “Why?” – Why are we even starting a podcast?* Kyle is a firm believer in “niching” – do one thing and do it well* Podcasting goals:* Be a better speaker* Become a better listener* Get better at asking questions, i.e., to be a better interview* Kyle had to learn the basics of podcasting:* Where are podcast episodes hosted?* What sort of equipment is needed?* How should an episode be structured?* How should a show open?* How should a show close?* Kyle researched average commute-to-work times, and made sure that his show would be either that time or twice as long as that (to cover the commute home.)* Kyle made sure that he recorded a number of episodes before launching the podcast to make running it smoother. Has there been a payoff with clients since starting a podcast? * Kyle has grown a personal and professional network in new areas of the country.* The podcast has given him a non-sales reason to reach out to different craft beverage makers.* Through the podcast, Kyle has developed a better understanding of his clients needs, and those of the industry that he serves.* Becoming a better listener who asks better questions has helped both in the office and at home. How do you promote the show? * A podcast library does not expire, so if listeners catch episodes well after those shows are published, the content is still valuable.* Kyle has relied on his show’s guests to promote and share each episodes.* He promotes the show on Instagram.* The show’s audience has grown to about 50 downloads per episode.* It’s important to make sure that episodes are properly feeding into the different podcast listening apps: iTunes, Spotify, Stitcher, and more. What other goals have you achieved through the podcast? * Kyle is garnering positive feedback about his podcasting style, which reflects Kyle’s goals for starting the show. As businesses in Chester County and greater Philadelphia continue to pivot to online marketing and sales, many owners and leaders are exploring starting a podcast. We spoke with Kyle Rheiner to talk about how he started his own podcast, Beer Mighty Thin No Building Your Local Audience with Matt Medeiros 1 1 15 15 Building Your Local Audience with Matt Medeiros full https://startlocal.co/?p=928 https://share.transistor.fm/s/cc2a53ac With social distancing not going away any time soon, growing a local audience can prove a real challenge. We turned to Matt Medeiros, Director of Podcaster Success at Castos, and host of both the Matt Report and Southcoast.fm, to chat about building a local audience, and getting more value from our digital marketing efforts when we’re so pressed for time already.

Links

Notes

How can businesses build an audience when in-person networking options are limited?

  • The COVID-19 lockdowns and social distancing has shortened the digital learning curve – e.g., so many people know how to Zoom now.
  • Podcasts are coming into their own as folks now know what they are and how to listen to and enjoy them.
  • From a marketing perspective, business owners and leaders are finally understanding how they can promote businesses online.
  • There are so many broadcasting platforms: Facebook Live, Zoom, YouTube Live, podcasting, Instagram Stories and more.
  • – “I see it all as broadcasting”
  • Matt is a mentor in a local accelerator – and he uses that role to meet and network with new businesses.
  • To build a local audience for a podcast, newsletter, or Facebook Group, etc., use your platform to support local businesses – be the voice for local shops, stores, and businesses.

How can we get involved in our local community when we can network in person?

  • For Matt, being involved with the local community is his family history; his family has been involved with the local community for over 80 years. 
  • Coworking spaces are a big opportunity for networking. (Side note: check out our episode with John Tooher, who runs HeadRoom.)
  • Blog about local businesses or an issue important to local businesses, and then share that piece with relevant companies and businesses.

How can we promote across more channels when we don’t have time?

  • Find a cadence that works for the business or organization; SouthCoast.fm has a very low cadence.
  • SouthCoast.fm publishes a podcast episode every month and a blog post with that podcast, sends a weekly email newsletter, and a runs a Facebook Group
  • With a Facebook Group, consider what can be automated or made very simple. Think “autopilot”.
  • Be strategic in calls-to-action (CTA); building a distribution list is very important, so consider making the CTA be “Join the email newsletter.”
  • Build up the brand: make it clear how the content that the business is producing is unique, valuable, and worth the time and effort to consume it.
  • Be exclusive: the SouthCoast.fm Facebook Group is open only to businesses and content creators in the SouthCoast area of Massachusetts. That helps build a stronger local community.

How can Castos help folks get into podcasting?

  • Castos is a podcast host with a simple WordPress plugin to help podcasters publish their shows on their sites.
  • Matt and his colleagues work to support podcasters in monetizing their shows.

The post Building Your Local Audience with Matt Medeiros appeared first on Start Local.

]]> With social distancing not going away any time soon, growing a local audience can prove a real challenge. We turned to Matt Medeiros, Director of Podcaster Success at Castos, and host of both the Matt Report and Southcoast.fm, to chat about building a local audience, and getting more value from our digital marketing efforts when we’re so pressed for time already.

Links

Notes

How can businesses build an audience when in-person networking options are limited?

  • The COVID-19 lockdowns and social distancing has shortened the digital learning curve – e.g., so many people know how to Zoom now.
  • Podcasts are coming into their own as folks now know what they are and how to listen to and enjoy them.
  • From a marketing perspective, business owners and leaders are finally understanding how they can promote businesses online.
  • There are so many broadcasting platforms: Facebook Live, Zoom, YouTube Live, podcasting, Instagram Stories and more.
  • – “I see it all as broadcasting”
  • Matt is a mentor in a local accelerator – and he uses that role to meet and network with new businesses.
  • To build a local audience for a podcast, newsletter, or Facebook Group, etc., use your platform to support local businesses – be the voice for local shops, stores, and businesses.

How can we get involved in our local community when we can network in person?

  • For Matt, being involved with the local community is his family history; his family has been involved with the local community for over 80 years. 
  • Coworking spaces are a big opportunity for networking. (Side note: check out our episode with John Tooher, who runs HeadRoom.)
  • Blog about local businesses or an issue important to local businesses, and then share that piece with relevant companies and businesses.

How can we promote across more channels when we don’t have time?

  • Find a cadence that works for the business or organization; SouthCoast.fm has a very low cadence.
  • SouthCoast.fm publishes a podcast episode every month and a blog post with that podcast, sends a weekly email newsletter, and a runs a Facebook Group
  • With a Facebook Group, consider what can be automated or made very simple. Think “autopilot”.
  • Be strategic in calls-to-action (CTA); building a distribution list is very important, so consider making the CTA be “Join the email newsletter.”
  • Build up the brand: make it clear how the content that the business is producing is unique, valuable, and worth the time and effort to consume it.
  • Be exclusive: the SouthCoast.fm Facebook Group is open only to businesses and content creators in the SouthCoast area of Massachusetts. That helps build a stronger local community.

How can Castos help folks get into podcasting?

  • Castos is a podcast host with a simple WordPress plugin to help podcasters publish their shows on their sites.
  • Matt and his colleagues work to support podcasters in monetizing their shows.

The post Building Your Local Audience with Matt Medeiros appeared first on Start Local.

]]> Fri, 07 Aug 2020 06:58:32 -0400 Joe Casabona and Liam Dempsey Joe Casabona and Liam Dempsey 1806 With social distancing not going away any time soon, growing a local audience can prove a real challenge. We turned to Matt Medeiros, Director of Podcaster Success at Castos, and host of both the Matt Report and Southcoast.fm, to chat about building a local audience, and getting more value from our digital marketing efforts when we’re so pressed for time already. Links * SouthCoast.fm* MattReport.com* Castos podcast hosting* Special offer from Castos for our listeners* Matt Medeiros on Hallway Chats* Matt Medeiros on How I Built It Notes How can businesses build an audience when in-person networking options are limited? * The COVID-19 lockdowns and social distancing has shortened the digital learning curve – e.g., so many people know how to Zoom now.* Podcasts are coming into their own as folks now know what they are and how to listen to and enjoy them.* From a marketing perspective, business owners and leaders are finally understanding how they can promote businesses online.* There are so many broadcasting platforms: Facebook Live, Zoom, YouTube Live, podcasting, Instagram Stories and more.* – “I see it all as broadcasting”* Matt is a mentor in a local accelerator – and he uses that role to meet and network with new businesses.* To build a local audience for a podcast, newsletter, or Facebook Group, etc., use your platform to support local businesses – be the voice for local shops, stores, and businesses. How can we get involved in our local community when we can network in person? * For Matt, being involved with the local community is his family history; his family has been involved with the local community for over 80 years. * Coworking spaces are a big opportunity for networking. (Side note: check out our episode with John Tooher, who runs HeadRoom.)* Blog about local businesses or an issue important to local businesses, and then share that piece with relevant companies and businesses. How can we promote across more channels when we don’t have time? * Find a cadence that works for the business or organization; SouthCoast.fm has a very low cadence.* SouthCoast.fm publishes a podcast episode every month and a blog post with that podcast, sends a weekly email newsletter, and a runs a Facebook Group* With a Facebook Group, consider what can be automated or made very simple. Think “autopilot”.* Be strategic in calls-to-action (CTA); building a distribution list is very important, so consider making the CTA be “Join the email newsletter.”* Build up the brand: make it clear how the content that the business is producing is unique, valuable, and worth the time and effort to consume it.* Be exclusive: the SouthCoast.fm Facebook Group is open only to businesses and content creators in the SouthCoast area of Massachusetts. That helps build a stronger local community. How can Castos help folks get into podcasting? * Castos is a podcast host with a simple WordPress plugin to help podcasters publish their shows on their sites.* Matt and his colleagues work to support podcasters in monetizing their shows. With social distancing not going away any time soon, growing a local audience can prove a real challenge. We turned to Matt Medeiros, Director of Podcaster Success at Castos, and host of both the Matt Report and Southcoast.fm, to chat about building a No Support of Businesses by the State of PA with Katie Muth 1 1 14 14 Support of Businesses by the State of PA with Katie Muth full https://startlocal.co/?p=922 https://share.transistor.fm/s/8e23592e With businesses re-opened, and as schools across Pennsylvania consider how best to re-open, many business owners and leaders are looking for answers and support from the government at many levels. We spoke with Senator Katie Muth, the PA Senator for the 44th District in the Commonwealth of Pennsylvania. We discussed how the State of PA is working to support businesses in Chester County and the greater Philadelphia area.

Links

Notes

Where does Sen. Muth get health information about COVID-19?

Challenges of Reopening in Pennsylvania

What is PA doing to ensure employee and customer safety in efforts to reopen the economy?

  • In our conversation with the Victory Brewing Company, we learned about how Victory’s customers were concerned about how other customers would respond to health guidelines.
  • Most steps from the State of PA have happened through Executive Order
  • Enforcement of health guidelines around wearing masks can be very confusing
    • In the State of PA, 20% of non-compliance is 2 million people
    • We can legislate deterrence to behavior
    • Public “shame train” can help, but the State of PA needs to find ways to support good operators
  • Working to address personal protection equipment (PPE) shortages in the state
    • PPE is not widely manufactured in the United States
    • The State is now working to encourage PA manufacturers to produce PPE 
    • The State is working to have tests produced locally
    • The State is coordinating with tech companies to produce a contact tracing system
  • 1/3 of countries across Pennsylvania are experiencing an increased positivity rate of COVID-19, including Chester County

How is the State of PA supporting working parents with school age children?

  • That’s a work-in-progress at the state level
  • Over 170 day care centers have closed since COVID-19 started
  • There are real challenges in working from home and teaching

The post Support of Businesses by the State of PA with Katie Muth appeared first on Start Local.

]]> With businesses re-opened, and as schools across Pennsylvania consider how best to re-open, many business owners and leaders are looking for answers and support from the government at many levels. We spoke with Senator Katie Muth, the PA Senator for the 44th District in the Commonwealth of Pennsylvania. We discussed how the State of PA is working to support businesses in Chester County and the greater Philadelphia area.

Links

Notes

Where does Sen. Muth get health information about COVID-19?

Challenges of Reopening in Pennsylvania

What is PA doing to ensure employee and customer safety in efforts to reopen the economy?

  • In our conversation with the Victory Brewing Company, we learned about how Victory’s customers were concerned about how other customers would respond to health guidelines.
  • Most steps from the State of PA have happened through Executive Order
  • Enforcement of health guidelines around wearing masks can be very confusing
    • In the State of PA, 20% of non-compliance is 2 million people
    • We can legislate deterrence to behavior
    • Public “shame train” can help, but the State of PA needs to find ways to support good operators
  • Working to address personal protection equipment (PPE) shortages in the state
    • PPE is not widely manufactured in the United States
    • The State is now working to encourage PA manufacturers to produce PPE 
    • The State is working to have tests produced locally
    • The State is coordinating with tech companies to produce a contact tracing system
  • 1/3 of countries across Pennsylvania are experiencing an increased positivity rate of COVID-19, including Chester County

How is the State of PA supporting working parents with school age children?

  • That’s a work-in-progress at the state level
  • Over 170 day care centers have closed since COVID-19 started
  • There are real challenges in working from home and teaching

The post Support of Businesses by the State of PA with Katie Muth appeared first on Start Local.

]]> Fri, 31 Jul 2020 06:14:57 -0400 Joe Casabona and Liam Dempsey Joe Casabona and Liam Dempsey 1645 With businesses re-opened, and as schools across Pennsylvania consider how best to re-open, many business owners and leaders are looking for answers and support from the government at many levels. We spoke with Senator Katie Muth, the PA Senator for the 44th District in the Commonwealth of Pennsylvania. We discussed how the State of PA is working to support businesses in Chester County and the greater Philadelphia area. Links * Senator Katie Muth’s website* Senator Muth on Twitter: @senatormuth* Matt Reimold of Victory Brewing Company talking about Victory’s customer survey* Austin Morris, Jr., sharing about business insurance and COVID-19 Notes Where does Sen. Muth get health information about COVID-19? * General health information about COVID-19:* Johns Hopkins Coronavirus Resource Center* Dr. David Rubin, MD, MSCE at CHOP* Pennsylvania State Dept. of Health* Dr. Rachel Levine, PA Secretary of Health* Centers for Disease Control and Prevent (CDC) Challenges of Reopening in Pennsylvania * Customers not following safety guidelines can cause problems for business owners* Insurance coverage historically not cover pandemics; that has changed in a couple of states – Catch our conversation with Austin Morris, Jr., to learn more about insurance and COVID-19.* Guaranteed paid sick leave in a time of health pandemic* Employer-based health insurance when there is significant levels of unemployment What is PA doing to ensure employee and customer safety in efforts to reopen the economy? * In our conversation with the Victory Brewing Company, we learned about how Victory’s customers were concerned about how other customers would respond to health guidelines.* Most steps from the State of PA have happened through Executive Order* Enforcement of health guidelines around wearing masks can be very confusing* In the State of PA, 20% of non-compliance is 2 million people* We can legislate deterrence to behavior* Public “shame train” can help, but the State of PA needs to find ways to support good operators* Working to address personal protection equipment (PPE) shortages in the state* PPE is not widely manufactured in the United States* The State is now working to encourage PA manufacturers to produce PPE * The State is working to have tests produced locally* The State is coordinating with tech companies to produce a contact tracing system* 1/3 of countries across Pennsylvania are experiencing an increased positivity rate of COVID-19, including Chester County How is the State of PA supporting working parents with school age children? * That’s a work-in-progress at the state level* Over 170 day care centers have closed since COVID-19 started* There are real challenges in working from home and teaching With businesses re-opened, and as schools across Pennsylvania consider how best to re-open, many business owners and leaders are looking for answers and support from the government at many levels. We spoke with Senator Katie Muth, the PA Senator for the No Local Beer, Food, and Hospitality with Matt Reimold 1 1 13 13 Local Beer, Food, and Hospitality with Matt Reimold full https://startlocal.co/?p=918 https://share.transistor.fm/s/427a9185 With the hospitality industry across Pennsylvania particularly hard hit by the coronavirus lockdowns, many local restaurants, bars, brewers, and distillers found themselves needing to adjust. As Pennsylvania allowed more businesses to reopen their doors, those in the hospitality industry needed to pivot again. We chatted with Matt Reimold, Area Operations Manager with Victory Brewing Company, to learn what Matt and his colleagues have been doing in response to COVID-19.

Links

Notes

Pivoting to Online

  • Victory Brewing Company worked hard to find a way to keep as many staff as possible working and on the payroll. It did need to downsize somewhat by combining operations at a few of its locations.
  • Victory implemented an online ordering system for crowlers and other packaged goods.
  • It coordinated its new online ordering system with in-person pickup at its Downingtown and Parkesburg locations (where Victory staff placed the purchased items in the trunks of customers’ vehicles.)
  • To clear its inventory of kegged beer, Victory offered a sale on crowlers – selling a 32-oz. can of beer for $3.33. That sale was so successful that Victory sold 9 months worth of crowlers in 7 to 8 weeks! In fact, it sold out so quickly that the can manufacturer could not produce new, empty cans fast enough.
  • The success of the crowler sales enabled Victory to bring back some of its staff, getting them back working.

Surveying Customers about Wishes and Concerns

  • As lockdown orders came into place in Chester County, Victory Brewing Company surveyed its customers – to speak directly with its consumers – about their wishes, issues, and concerns about what re-opening taprooms might look like.
  • Victory shared the survey via its email distribution lists and social media outlets.
  • One of the co-founders of Victory Brewing Company, Bill Covaleski, was able to go on a local TV news outlet to talk about the survey.
  • That survey garnered about 7,500 responses, which gave the company lots of customer feedback and guidance about how their customers and community wanted to see Victory re-open its taprooms when it was safe to do so.

Preparing Taprooms to Welcome Customers and Staff

  • In the survey, Victory learned that customers were concerned about how other customers would respond to masks and social distancing.
  • Victory implemented a new reservation system to enable guests to be seated in a safe space at the appointed time.
  • Customers asked for regular and clear communication; Victory upped its own communication with its customers via social media, its website, and emails.
  • Victory’s clear communication has helped the company’s general managers and taproom teams communicate directly with customers.
  • Victory is following the CDC and Pennsylvania health guidelines. It has also brought in more teams focused specifically on keeping all areas of the taprooms clean.
  • There was a big request for outdoor seating – which Victory addressed in a major way at all of its taprooms.
  • Victory Brewing Company wanted to set the bar for customer safety – and installed an advanced air purification systems at all of its taprooms. (See the linked press release in the Notes section above.)
  • All the taprooms have been implemented with 7′ spacing, instead of the basic 6′ as required by health guidelines.

The post Local Beer, Food, and Hospitality with Matt Reimold appeared first on Start Local.

]]> With the hospitality industry across Pennsylvania particularly hard hit by the coronavirus lockdowns, many local restaurants, bars, brewers, and distillers found themselves needing to adjust. As Pennsylvania allowed more businesses to reopen their doors, those in the hospitality industry needed to pivot again. We chatted with Matt Reimold, Area Operations Manager with Victory Brewing Company, to learn what Matt and his colleagues have been doing in response to COVID-19.

Links

Notes

Pivoting to Online

  • Victory Brewing Company worked hard to find a way to keep as many staff as possible working and on the payroll. It did need to downsize somewhat by combining operations at a few of its locations.
  • Victory implemented an online ordering system for crowlers and other packaged goods.
  • It coordinated its new online ordering system with in-person pickup at its Downingtown and Parkesburg locations (where Victory staff placed the purchased items in the trunks of customers’ vehicles.)
  • To clear its inventory of kegged beer, Victory offered a sale on crowlers – selling a 32-oz. can of beer for $3.33. That sale was so successful that Victory sold 9 months worth of crowlers in 7 to 8 weeks! In fact, it sold out so quickly that the can manufacturer could not produce new, empty cans fast enough.
  • The success of the crowler sales enabled Victory to bring back some of its staff, getting them back working.

Surveying Customers about Wishes and Concerns

  • As lockdown orders came into place in Chester County, Victory Brewing Company surveyed its customers – to speak directly with its consumers – about their wishes, issues, and concerns about what re-opening taprooms might look like.
  • Victory shared the survey via its email distribution lists and social media outlets.
  • One of the co-founders of Victory Brewing Company, Bill Covaleski, was able to go on a local TV news outlet to talk about the survey.
  • That survey garnered about 7,500 responses, which gave the company lots of customer feedback and guidance about how their customers and community wanted to see Victory re-open its taprooms when it was safe to do so.

Preparing Taprooms to Welcome Customers and Staff

  • In the survey, Victory learned that customers were concerned about how other customers would respond to masks and social distancing.
  • Victory implemented a new reservation system to enable guests to be seated in a safe space at the appointed time.
  • Customers asked for regular and clear communication; Victory upped its own communication with its customers via social media, its website, and emails.
  • Victory’s clear communication has helped the company’s general managers and taproom teams communicate directly with customers.
  • Victory is following the CDC and Pennsylvania health guidelines. It has also brought in more teams focused specifically on keeping all areas of the taprooms clean.
  • There was a big request for outdoor seating – which Victory addressed in a major way at all of its taprooms.
  • Victory Brewing Company wanted to set the bar for customer safety – and installed an advanced air purification systems at all of its taprooms. (See the linked press release in the Notes section above.)
  • All the taprooms have been implemented with 7′ spacing, instead of the basic 6′ as required by health guidelines.

The post Local Beer, Food, and Hospitality with Matt Reimold appeared first on Start Local.

]]> Fri, 24 Jul 2020 03:30:00 -0400 Joe Casabona and Liam Dempsey Joe Casabona and Liam Dempsey 1725 With the hospitality industry across Pennsylvania particularly hard hit by the coronavirus lockdowns, many local restaurants, bars, brewers, and distillers found themselves needing to adjust. As Pennsylvania allowed more businesses to reopen their doors, those in the hospitality industry needed to pivot again. We chatted with Matt Reimold, Area Operations Manager with Victory Brewing Company, to learn what Matt and his colleagues have been doing in response to COVID-19. Links * Follow Victory Brewing Company at @victorytaprooms (on Instagram) for weekly specials, beer releases, and more! * Order online from Victory for curbside pick up by visiting victorybeer.com/orderonline* Press release about the new ventilation system installed at all of Victory Brewing Company’s taprooms* Bill Covaleski on Twitter: @victory_bill Notes Pivoting to Online * Victory Brewing Company worked hard to find a way to keep as many staff as possible working and on the payroll. It did need to downsize somewhat by combining operations at a few of its locations.* Victory implemented an online ordering system for crowlers and other packaged goods.* It coordinated its new online ordering system with in-person pickup at its Downingtown and Parkesburg locations (where Victory staff placed the purchased items in the trunks of customers’ vehicles.)* To clear its inventory of kegged beer, Victory offered a sale on crowlers – selling a 32-oz. can of beer for $3.33. That sale was so successful that Victory sold 9 months worth of crowlers in 7 to 8 weeks! In fact, it sold out so quickly that the can manufacturer could not produce new, empty cans fast enough.* The success of the crowler sales enabled Victory to bring back some of its staff, getting them back working. Surveying Customers about Wishes and Concerns * As lockdown orders came into place in Chester County, Victory Brewing Company surveyed its customers – to speak directly with its consumers – about their wishes, issues, and concerns about what re-opening taprooms might look like.* Victory shared the survey via its email distribution lists and social media outlets.* One of the co-founders of Victory Brewing Company, Bill Covaleski, was able to go on a local TV news outlet to talk about the survey.* That survey garnered about 7,500 responses, which gave the company lots of customer feedback and guidance about how their customers and community wanted to see Victory re-open its taprooms when it was safe to do so. Preparing Taprooms to Welcome Customers and Staff * In the survey, Victory learned that customers were concerned about how other customers would respond to masks and social distancing.* Victory implemented a new reservation system to enable guests to be seated in a safe space at the appointed time.* Customers asked for regular and clear communication; Victory upped its own communication with its customers via social media, its website, and emails.* Victory’s clear communication has helped the company’s general managers and taproom teams communicate directly with customers.* Victory is following the CDC and Pennsylvania health guidelines. It has also brought in more teams focused specifically on keeping all areas of the taprooms clean.* There was a big request for outdoor seating – which Victory addressed in a major way at all of its taprooms.* Victory Brewing Company wanted to set the bar for customer safety ... With the hospitality industry across Pennsylvania particularly hard hit by the coronavirus lockdowns, many local restaurants, bars, brewers, and distillers found themselves needing to adjust. As Pennsylvania allowed more businesses to reopen their doors No Creating Online Courses with Chris Badgett 1 1 12 12 Creating Online Courses with Chris Badgett full https://startlocal.co/?p=913 https://share.transistor.fm/s/ee7f2478 As businesses look to diversify their revenue streams, many are considering selling online courses and training materials. We spoke with Chris Badgett, the Co-Founder and CEO of LifterLMS, a learning management system for WordPress websites. We spoke with Chris about how businesses in Chester County can begin to sell their knowledge and expertise online.

Links

Notes

What is a Learning Management System (LMS)?

  • Three primary buckets of LMS users: 
    • Expert industry; 
    • Traditional schools; and 
    • Companies and their training portals
  • Imposter syndrome is real, but it is a addressable challenge
  • Businesses can use a LMS to educate prospects about the industry or current customers about products or services
  • An LMS can be very flexible

Pivot to Digital Case Study: Balloon Artist Training

  • Ziv Raviv, owner of Kivi Media, took a love of balloon art and earned over $200,000 in a year serving a tiny niche, teaching customers balloon art

What goes into creating an online course?

  • A COVID-19 idea: restaurant owners could teach customers to cook their signature dishes at home
  • The training could cover putting together a shopping list and actually preparing the entire meal
  • Simple is better for getting started
  • Microsoft PowerPoint allows for recording screencasts and Zoom can be used to record talking-head videos; even entire courses can be recorded on a phone, but get a tripod or self-stick
  • Get the fundamentals of online training right:
    • Focus on a clear customer
    • Address a very specific problem
    • Aim for a clear result or resolution
    • Follow a clear mechanism or method (“the secret sauce”)

Teachers and Schools

  • Teachers are learning to flip the classroom using tools like Zoom and LMS
  • Training videos are recorded in advance, where online video calls become more like coaching or Q&A sessions

Get in the Beginner’s Mindset

  • Training is easier to produce when it’s super focused – don’t try to boil the ocean
  • Be sure to keep the customer in mind – get back to a beginner’s mindset

What does an online course or training look like?

  • Different course frameworks:
    • Learn a process – e.g., learn a recipe
    • Behavior change – getting in shape, adjusting diet, etc.
    • Case Study – learn by deconstructing what others have done
    • Resource Course – create a library of very useful tools and materials
    • Hybrid – mixing the other four frameworks

Focus on the Customer

  • Make everything about the customer, and not about money
  • Put the customer first: focus on the customer’s success and profits will flow in due course
  • Offer support for customers: provide weekly Zoom calls, create an online communities (i.e., a Facebook group)
  • Coaching at a group or individual level can deliver more value for those customers, and provide additional revenue for the business
  • Consider the 1,000 True Fans approach
  • Read: Building a Story Brand by Donald Miller

What is technically involved with adding an LMS to a website?

The post Creating Online Courses with Chris Badgett appeared first on Start Local.

]]> As businesses look to diversify their revenue streams, many are considering selling online courses and training materials. We spoke with Chris Badgett, the Co-Founder and CEO of LifterLMS, a learning management system for WordPress websites. We spoke with Chris about how businesses in Chester County can begin to sell their knowledge and expertise online.

Links

Notes

What is a Learning Management System (LMS)?

  • Three primary buckets of LMS users: 
    • Expert industry; 
    • Traditional schools; and 
    • Companies and their training portals
  • Imposter syndrome is real, but it is a addressable challenge
  • Businesses can use a LMS to educate prospects about the industry or current customers about products or services
  • An LMS can be very flexible

Pivot to Digital Case Study: Balloon Artist Training

  • Ziv Raviv, owner of Kivi Media, took a love of balloon art and earned over $200,000 in a year serving a tiny niche, teaching customers balloon art

What goes into creating an online course?

  • A COVID-19 idea: restaurant owners could teach customers to cook their signature dishes at home
  • The training could cover putting together a shopping list and actually preparing the entire meal
  • Simple is better for getting started
  • Microsoft PowerPoint allows for recording screencasts and Zoom can be used to record talking-head videos; even entire courses can be recorded on a phone, but get a tripod or self-stick
  • Get the fundamentals of online training right:
    • Focus on a clear customer
    • Address a very specific problem
    • Aim for a clear result or resolution
    • Follow a clear mechanism or method (“the secret sauce”)

Teachers and Schools

  • Teachers are learning to flip the classroom using tools like Zoom and LMS
  • Training videos are recorded in advance, where online video calls become more like coaching or Q&A sessions

Get in the Beginner’s Mindset

  • Training is easier to produce when it’s super focused – don’t try to boil the ocean
  • Be sure to keep the customer in mind – get back to a beginner’s mindset

What does an online course or training look like?

  • Different course frameworks:
    • Learn a process – e.g., learn a recipe
    • Behavior change – getting in shape, adjusting diet, etc.
    • Case Study – learn by deconstructing what others have done
    • Resource Course – create a library of very useful tools and materials
    • Hybrid – mixing the other four frameworks

Focus on the Customer

  • Make everything about the customer, and not about money
  • Put the customer first: focus on the customer’s success and profits will flow in due course
  • Offer support for customers: provide weekly Zoom calls, create an online communities (i.e., a Facebook group)
  • Coaching at a group or individual level can deliver more value for those customers, and provide additional revenue for the business
  • Consider the 1,000 True Fans approach
  • Read: Building a Story Brand by Donald Miller

What is technically involved with adding an LMS to a website?

The post Creating Online Courses with Chris Badgett appeared first on Start Local.

]]> Fri, 10 Jul 2020 06:09:57 -0400 Joe Casabona and Liam Dempsey Joe Casabona and Liam Dempsey 1612 As businesses look to diversify their revenue streams, many are considering selling online courses and training materials. We spoke with Chris Badgett, the Co-Founder and CEO of LifterLMS, a learning management system for WordPress websites. We spoke with Chris about how businesses in Chester County can begin to sell their knowledge and expertise online. Links * LMScast podcast: https://podcast.lifterlms.com/* LifterLMS website: https://lifterlms.com/* Facebook Group for Course Creators: https://www.facebook.com/groups/lifterlmsvip/* Chris Badgett on Twitter @ChrisBadgett* Building Revenue Streams with Don Reid, Jr. Notes What is a Learning Management System (LMS)? * Three primary buckets of LMS users: * Expert industry; * Traditional schools; and * Companies and their training portals* Imposter syndrome is real, but it is a addressable challenge* Businesses can use a LMS to educate prospects about the industry or current customers about products or services* An LMS can be very flexible Pivot to Digital Case Study: Balloon Artist Training * Ziv Raviv, owner of Kivi Media, took a love of balloon art and earned over $200,000 in a year serving a tiny niche, teaching customers balloon art What goes into creating an online course? * A COVID-19 idea: restaurant owners could teach customers to cook their signature dishes at home* The training could cover putting together a shopping list and actually preparing the entire meal* Simple is better for getting started* Microsoft PowerPoint allows for recording screencasts and Zoom can be used to record talking-head videos; even entire courses can be recorded on a phone, but get a tripod or self-stick* Get the fundamentals of online training right:* Focus on a clear customer* Address a very specific problem* Aim for a clear result or resolution* Follow a clear mechanism or method (“the secret sauce”) Teachers and Schools * Teachers are learning to flip the classroom using tools like Zoom and LMS* Training videos are recorded in advance, where online video calls become more like coaching or Q&A sessions Get in the Beginner’s Mindset * Training is easier to produce when it’s super focused – don’t try to boil the ocean* Be sure to keep the customer in mind – get back to a beginner’s mindset What does an online course or training look like? * Different course frameworks:* Learn a process – e.g., learn a recipe* Behavior change – getting in shape, adjusting diet, etc.* Case Study – learn by deconstructing what others have done* Resource Course – create a library of very useful tools and materials* Hybrid – mixing the other four frameworks Focus on the Customer * Make everything about the customer, and not about money* Put the customer first: focus on the customer’s success and profits will flow in due course* Offer support for customers: provide weekly Zoom calls, create an online communities (i.e., a Facebook group)* Coaching at a group or individual level can deliver more value for those customers, and provide additional revenue for the business* Consider the As businesses look to diversify their revenue streams, many are considering selling online courses and training materials. We spoke with Chris Badgett, the Co-Founder and CEO of LifterLMS, a learning management system for WordPress websites. We spoke wi No Building Revenue Streams with Don Reid, Jr. 1 1 11 11 Building Revenue Streams with Don Reid, Jr. full https://startlocal.co/?p=910 https://share.transistor.fm/s/288f8ac1 In what is a jam packed conversation, Don Reid, Jr. shared his own experiences as he works to keep his business afloat amidst COVID-19. As the CEO of a web design company in Delaware County, Coyote Web Design, Don helps businesses with smaller budgets get online with websites. In our conversation, Don chatted through a range of advice and guidance for small businesses to successfully navigate the coronavirus economy.

Links

Notes

Tools

What are you telling clients about marketing and design in the coronavirus economy?

  • Build multiple revenue streams
    • “You need to have a couple streams of income.” 
    • Don heard a podcast or watched a video from Joe Casabona about the value of creating multiple streams of income talk – and wondered about doing the same
  • Use social media to learn and connect with industry leaders
    • Don has changed the way he manages his Twitter account: he started following people, businesses, and organizations in the web design and web marketing industry
    • Don advises his clients to the same – take the same approach by following industry leaders on social media
    • Review and consider what highly successful businesses and see what they’re doing
  • Build a distribution list!
    • Sign up for email newsletters to see how other folks are using the newsletters – emulate what works
    • Don recommends MailChimp to his clients: it’s a free tool for getting started
  • Respond to emails and comments to build connections with customers and leads
    • Don cited the example of Kori Ashton, who has responded to Don’s communication with him
  • LINK: Episode 10

Can you share an example of a client who has embraced change successfully?

  • Example – Successful Advice!Told a client to look at email newsletter
  • Set up a funnel on their site to build email list
  • Respond to the email/comments 

COVID-19 forced businesses to pause: Use that time to reposition and improve online marketing efforts

  • Use the coronavirus economy slowdown to learn more about digital marketing
  • Start a podcast, create some YouTube videos, start a newsletter, or do something to begin building multiple revenue streams
  • Create something and put it out there, knowing full well that everything won’t be perfect right out of the gate
  • Get involved with affiliate marketing programs with the vendors that we use for our client projects

The post Building Revenue Streams with Don Reid, Jr. appeared first on Start Local.

]]> In what is a jam packed conversation, Don Reid, Jr. shared his own experiences as he works to keep his business afloat amidst COVID-19. As the CEO of a web design company in Delaware County, Coyote Web Design, Don helps businesses with smaller budgets get online with websites. In our conversation, Don chatted through a range of advice and guidance for small businesses to successfully navigate the coronavirus economy.

Links

Notes

Tools

What are you telling clients about marketing and design in the coronavirus economy?

  • Build multiple revenue streams
    • “You need to have a couple streams of income.” 
    • Don heard a podcast or watched a video from Joe Casabona about the value of creating multiple streams of income talk – and wondered about doing the same
  • Use social media to learn and connect with industry leaders
    • Don has changed the way he manages his Twitter account: he started following people, businesses, and organizations in the web design and web marketing industry
    • Don advises his clients to the same – take the same approach by following industry leaders on social media
    • Review and consider what highly successful businesses and see what they’re doing
  • Build a distribution list!
    • Sign up for email newsletters to see how other folks are using the newsletters – emulate what works
    • Don recommends MailChimp to his clients: it’s a free tool for getting started
  • Respond to emails and comments to build connections with customers and leads
    • Don cited the example of Kori Ashton, who has responded to Don’s communication with him
  • LINK: Episode 10

Can you share an example of a client who has embraced change successfully?

  • Example – Successful Advice!Told a client to look at email newsletter
  • Set up a funnel on their site to build email list
  • Respond to the email/comments 

COVID-19 forced businesses to pause: Use that time to reposition and improve online marketing efforts

  • Use the coronavirus economy slowdown to learn more about digital marketing
  • Start a podcast, create some YouTube videos, start a newsletter, or do something to begin building multiple revenue streams
  • Create something and put it out there, knowing full well that everything won’t be perfect right out of the gate
  • Get involved with affiliate marketing programs with the vendors that we use for our client projects

The post Building Revenue Streams with Don Reid, Jr. appeared first on Start Local.

]]> Fri, 26 Jun 2020 07:49:56 -0400 Joe Casabona and Liam Dempsey Joe Casabona and Liam Dempsey 1650 In what is a jam packed conversation, Don Reid, Jr. shared his own experiences as he works to keep his business afloat amidst COVID-19. As the CEO of a web design company in Delaware County, Coyote Web Design, Don helps businesses with smaller budgets get online with websites. In our conversation, Don chatted through a range of advice and guidance for small businesses to successfully navigate the coronavirus economy. Links * Business website: coyotewebdesign.com* Don on Twitter: @donreidjr Notes Tools * Websites: WordPress* WordPress Theme: Divi from Elegant Themes* Web Hosting: Siteground* Email Marketing: MailChimp What are you telling clients about marketing and design in the coronavirus economy? * Build multiple revenue streams* “You need to have a couple streams of income.” * Don heard a podcast or watched a video from Joe Casabona about the value of creating multiple streams of income talk – and wondered about doing the same* Use social media to learn and connect with industry leaders* Don has changed the way he manages his Twitter account: he started following people, businesses, and organizations in the web design and web marketing industry* Don advises his clients to the same – take the same approach by following industry leaders on social media* Review and consider what highly successful businesses and see what they’re doing* Build a distribution list!* Sign up for email newsletters to see how other folks are using the newsletters – emulate what works* Don recommends MailChimp to his clients: it’s a free tool for getting started* Respond to emails and comments to build connections with customers and leads* Don cited the example of Kori Ashton, who has responded to Don’s communication with him* LINK: Episode 10 Can you share an example of a client who has embraced change successfully? * Example – Successful Advice!Told a client to look at email newsletter* Set up a funnel on their site to build email list* Respond to the email/comments  COVID-19 forced businesses to pause: Use that time to reposition and improve online marketing efforts * Use the coronavirus economy slowdown to learn more about digital marketing* Start a podcast, create some YouTube videos, start a newsletter, or do something to begin building multiple revenue streams* Create something and put it out there, knowing full well that everything won’t be perfect right out of the gate* Get involved with affiliate marketing programs with the vendors that we use for our client projects In what is a jam packed conversation, Don Reid, Jr. shared his own experiences as he works to keep his business afloat amidst COVID-19. As the CEO of a web design company in Delaware County, Coyote Web Design, Don helps businesses with smaller budgets g No Pivoting to Online Sales and Marketing with Joe and Liam 1 1 10 10 Pivoting to Online Sales and Marketing with Joe and Liam full https://startlocal.co/?p=904 https://share.transistor.fm/s/6e371f1a As more and more businesses are allowed to open across the Commonwealth of Pennsylvania, Joe Casabona and Liam Dempsey discuss how businesses have pivoted their business operations to online and ecommerce. As web focused professionals, Joe and Liam share ideas and tips to help businesses get online, and offer a few local examples of businesses which have successfully implemented a change.

Notes:

For more than 42 days, #COVID19 cases in Pennsylvania have been on a downward trajectory.

This is a huge accomplishment. And it's all thanks to the tremendous sacrifices made by Pennsylvanians in the last few months.

Source: @CDCgov June 10 analysis of state data pic.twitter.com/ZmHjpoOjRK— Governor Tom Wolf (@GovernorTomWolf) 

June 16, 2020

VIA DAILY LOCAL: Chester County on target to transition to ‘green’ later this month

Ecommerce Solutions

Newsletter Tools

Marketing Reading

Chester County examples

Previous Episode Mentions

The post Pivoting to Online Sales and Marketing with Joe and Liam appeared first on Start Local.

]]> As more and more businesses are allowed to open across the Commonwealth of Pennsylvania, Joe Casabona and Liam Dempsey discuss how businesses have pivoted their business operations to online and ecommerce. As web focused professionals, Joe and Liam share ideas and tips to help businesses get online, and offer a few local examples of businesses which have successfully implemented a change.

Notes:

For more than 42 days, #COVID19 cases in Pennsylvania have been on a downward trajectory.

This is a huge accomplishment. And it's all thanks to the tremendous sacrifices made by Pennsylvanians in the last few months.

Source: @CDCgov June 10 analysis of state data pic.twitter.com/ZmHjpoOjRK— Governor Tom Wolf (@GovernorTomWolf) 

June 16, 2020

VIA DAILY LOCAL: Chester County on target to transition to ‘green’ later this month

Ecommerce Solutions

Newsletter Tools

Marketing Reading

Chester County examples

Previous Episode Mentions

The post Pivoting to Online Sales and Marketing with Joe and Liam appeared first on Start Local.

]]> Fri, 19 Jun 2020 07:15:21 -0400 Joe Casabona and Liam Dempsey Joe Casabona and Liam Dempsey 1506 As more and more businesses are allowed to open across the Commonwealth of Pennsylvania, Joe Casabona and Liam Dempsey discuss how businesses have pivoted their business operations to online and ecommerce. As web focused professionals, Joe and Liam share ideas and tips to help businesses get online, and offer a few local examples of businesses which have successfully implemented a change. Notes: For more than 42 days, #COVID19 cases in Pennsylvania have been on a downward trajectory.This is a huge accomplishment. And it's all thanks to the tremendous sacrifices made by Pennsylvanians in the last few months.Source: @CDCgov June 10 analysis of state data pic.twitter.com/ZmHjpoOjRK— Governor Tom Wolf (@GovernorTomWolf) June 16, 2020 VIA DAILY LOCAL: Chester County on target to transition to ‘green’ later this month Ecommerce Solutions * Shopify* Squarespace* BigCommerce* Etsy Newsletter Tools * Mailchimp* ConvertKit Marketing Reading * 2PM Newsletter* Marketing Made Simple Chester County examples * Brandywine Valley Bread* Downingtown Running Company* Eagle True Value Hardware Previous Episode Mentions * Social Media Marketing with Marty McDonald* Main Street Preservation Grants with Marian Moskowitz As more and more businesses are allowed to open across the Commonwealth of Pennsylvania, Joe Casabona and Liam Dempsey discuss how businesses have pivoted their business operations to online and ecommerce. As web focused professionals, Joe and Liam shar No Supporting Small Businesses with Chrissy Houlahan 1 1 9 9 Supporting Small Businesses with Chrissy Houlahan full https://startlocal.co/?p=900 https://share.transistor.fm/s/cf3de9dc As Pennsylvania begins to open up following the relaxing of lock-down orders, we had the opportunity to sit down with U.S. Representative Chrissy Houlahan. We discuss how the federal government has been supporting small businesses and how local business owners and leaders can engage with Rep. Houlahan and her office, to get assistance and to drive legislation.

Links

Notes

How is the Federal government supporting small and mid-size businesses?

  • “We are all trying to build a good business – hard in the best of times.”
  • The Federal Government has done a number of things:
    • Paycheck Protection Program (PPP), to enable small and medium businesses to keep staff on payroll
    • Economic Injury Disaster Loan Emergency Advance Program (EIDL)
    • Paycheck Protection Flexibility Act – fixes some issues with PPP
      • Extends timeline for using the loan or grant funding
      • Provides for a better split on what money that has to be used for payroll, versus for other businesses expenses
      • Loan period has been extended to 5-years (from 2)
  • Business in Chester County and Berks County also have different loan and grant programs
  • As of the recording of this show, there is $100 billion still available in the above programs

How can businesses re-open safely?

  • Follow the locally suggested practices for social distancing, wearing of masks, and other guidelines for limiting the risk of spreading COVD-19
  • Be flexible and innovative in exploring ways to sustain businesses

How can business owners and leaders get involved?

  • There are a number of task forces working on preparing for the reopening of business
  • There is a task force in Rep. Houlahan’s office for small businesses; it’s email address is pa06.smallbusiness@mail.house.gov
  • The task force can provide both individualized assistance, but also access to resources and valuable content
  • The feedback of local business owners is the way that the Federal government drives new legislation

The post Supporting Small Businesses with Chrissy Houlahan appeared first on Start Local.

]]> As Pennsylvania begins to open up following the relaxing of lock-down orders, we had the opportunity to sit down with U.S. Representative Chrissy Houlahan. We discuss how the federal government has been supporting small businesses and how local business owners and leaders can engage with Rep. Houlahan and her office, to get assistance and to drive legislation.

Links

Notes

How is the Federal government supporting small and mid-size businesses?

  • “We are all trying to build a good business – hard in the best of times.”
  • The Federal Government has done a number of things:
    • Paycheck Protection Program (PPP), to enable small and medium businesses to keep staff on payroll
    • Economic Injury Disaster Loan Emergency Advance Program (EIDL)
    • Paycheck Protection Flexibility Act – fixes some issues with PPP
      • Extends timeline for using the loan or grant funding
      • Provides for a better split on what money that has to be used for payroll, versus for other businesses expenses
      • Loan period has been extended to 5-years (from 2)
  • Business in Chester County and Berks County also have different loan and grant programs
  • As of the recording of this show, there is $100 billion still available in the above programs

How can businesses re-open safely?

  • Follow the locally suggested practices for social distancing, wearing of masks, and other guidelines for limiting the risk of spreading COVD-19
  • Be flexible and innovative in exploring ways to sustain businesses

How can business owners and leaders get involved?

  • There are a number of task forces working on preparing for the reopening of business
  • There is a task force in Rep. Houlahan’s office for small businesses; it’s email address is pa06.smallbusiness@mail.house.gov
  • The task force can provide both individualized assistance, but also access to resources and valuable content
  • The feedback of local business owners is the way that the Federal government drives new legislation

The post Supporting Small Businesses with Chrissy Houlahan appeared first on Start Local.

]]> Fri, 12 Jun 2020 02:30:00 -0400 Joe Casabona and Liam Dempsey Joe Casabona and Liam Dempsey 1386 As Pennsylvania begins to open up following the relaxing of lock-down orders, we had the opportunity to sit down with U.S. Representative Chrissy Houlahan. We discuss how the federal government has been supporting small businesses and how local business owners and leaders can engage with Rep. Houlahan and her office, to get assistance and to drive legislation. Links * houlahan.house.gov* pa06.smallbusiness@mail.house.gov* Economic Injury Disaster Loan Emergency Advance Notes How is the Federal government supporting small and mid-size businesses? * “We are all trying to build a good business – hard in the best of times.”* The Federal Government has done a number of things:* Paycheck Protection Program (PPP), to enable small and medium businesses to keep staff on payroll* Economic Injury Disaster Loan Emergency Advance Program (EIDL) * Paycheck Protection Flexibility Act – fixes some issues with PPP* Extends timeline for using the loan or grant funding* Provides for a better split on what money that has to be used for payroll, versus for other businesses expenses* Loan period has been extended to 5-years (from 2)* Business in Chester County and Berks County also have different loan and grant programs* As of the recording of this show, there is $100 billion still available in the above programs How can businesses re-open safely? * Follow the locally suggested practices for social distancing, wearing of masks, and other guidelines for limiting the risk of spreading COVD-19* Be flexible and innovative in exploring ways to sustain businesses How can business owners and leaders get involved? * There are a number of task forces working on preparing for the reopening of business* There is a task force in Rep. Houlahan’s office for small businesses; it’s email address is pa06.smallbusiness@mail.house.gov* The task force can provide both individualized assistance, but also access to resources and valuable content* The feedback of local business owners is the way that the Federal government drives new legislation As Pennsylvania begins to open up following the relaxing of lock-down orders, we had the opportunity to sit down with U.S. Representative Chrissy Houlahan. We discuss how the federal government has been supporting small businesses and how local business No Business Strategy Roadmapping with John Tooher 1 1 8 8 Business Strategy Roadmapping with John Tooher full https://startlocal.co/?p=889 https://share.transistor.fm/s/ae5fbb5e A business owner and strategy consultant, John Tooher has his finger on the pulse of the business community in greater Philadelphia. John is the owner of HeadRoom, a small business accelerator based in Media and Wayne, Pennsylvania. Over 90 businesses use the HeadRoom office facilities to run and grow their business. John spends most of his time helping companies of all sizes to create strategic roadmaps for their business.

Links

Notes

How is HeadRoom different from other coworking places?

  • Not a coworking space – but a place for folks who want to have an office with a door.
  • HeadRoom encourages an open door policy, but it’s optional, providing a series of offices and conference rooms.
  • In light of COVID-19, people at HeadRoom can self-isolate themselves in their own offices.

What effect is COVID-19 having on small businesses?

  • Certainly there have been some real challenges for retail businesses.
  • It’s been pleasantly surprising how many companies were able to pivot – mostly by focusing their offerings on services that can be safely delivered online.
  • An overall trend towards online, internet-based working has made it possible for business to keep the ball rolling – perhaps not performing at the same high levels, but surviving as a business.
  • Until recently, businesses were generally able to get along, but for many of those businesses to survive, lock-down regulations need to be relaxed in June, with all systems go July 1.
  • John’s own office space business – HeadRoom – has dropped by 50%.
  • Happily, that drop has coincided with a big upswing in the amount of strategy work he’s been doing with clients.

How can a business roadmap help a business survive a COVID-19 economy?

  • A roadmap is very important, especially in the current business environment, as that roadmap provides a “North Star” for the business.
  • “If you have a plan, it’s easier to get somewhere than without one.”
  • The business with the plan has a lot more potential opportunity.

What does a roadmap process look like for a business?

  • “You’ve got to be totally honest with yourself.”
  • The hardest part of strategic roadmapping is figuring out where the business is today. Look at everything.
  • Don’t try to solve the problems – just write them down!
  • Then, decide where the business should be going.
  • Write down where the business is today, and work to explore what’s having the most impact.
  • A situation analysis should be a full day’s work.
  • Write down everything with an impact and rate them – based on the most likely items, and the most impactful.
  • Then write statements that address on these items, with that list of statement of issues and opportunities becomes the strategic objectives.
  • Then, assign dates for actioning the list, allowing for 12-24 months to complete the work.

As lock-downs are relaxed, what advice do you have for businesses as they prepare to reopen?

  • “Have a plan.” Do think about it – don’t just open your doors and hope.
  • Ask important questions about planning and timing: What am I going to do for the first month? What am I going to do for the first three months?
  • Explain the business plan to customers, staff, vendors, etc. to ensure that everyone understands how the business will work to keep everyone safe.
  • LINK: Lisa Van Ess episode

How has HeadRoom prepared to reopen and how has it shared those preparations with customers?

  • HeadRoom has spent a lot of time and effort ensuring that it has sufficient cleaning supplies for its offices.
  • The company has established social distancing and safety guidelines (for example, around when and where masks need to be worn).
  • The infographic that HeadRoom produced and shared with its community has proven very effective.

The post Business Strategy Roadmapping with John Tooher appeared first on Start Local.

]]> A business owner and strategy consultant, John Tooher has his finger on the pulse of the business community in greater Philadelphia. John is the owner of HeadRoom, a small business accelerator based in Media and Wayne, Pennsylvania. Over 90 businesses use the HeadRoom office facilities to run and grow their business. John spends most of his time helping companies of all sizes to create strategic roadmaps for their business.

Links

Notes

How is HeadRoom different from other coworking places?

  • Not a coworking space – but a place for folks who want to have an office with a door.
  • HeadRoom encourages an open door policy, but it’s optional, providing a series of offices and conference rooms.
  • In light of COVID-19, people at HeadRoom can self-isolate themselves in their own offices.

What effect is COVID-19 having on small businesses?

  • Certainly there have been some real challenges for retail businesses.
  • It’s been pleasantly surprising how many companies were able to pivot – mostly by focusing their offerings on services that can be safely delivered online.
  • An overall trend towards online, internet-based working has made it possible for business to keep the ball rolling – perhaps not performing at the same high levels, but surviving as a business.
  • Until recently, businesses were generally able to get along, but for many of those businesses to survive, lock-down regulations need to be relaxed in June, with all systems go July 1.
  • John’s own office space business – HeadRoom – has dropped by 50%.
  • Happily, that drop has coincided with a big upswing in the amount of strategy work he’s been doing with clients.

How can a business roadmap help a business survive a COVID-19 economy?

  • A roadmap is very important, especially in the current business environment, as that roadmap provides a “North Star” for the business.
  • “If you have a plan, it’s easier to get somewhere than without one.”
  • The business with the plan has a lot more potential opportunity.

What does a roadmap process look like for a business?

  • “You’ve got to be totally honest with yourself.”
  • The hardest part of strategic roadmapping is figuring out where the business is today. Look at everything.
  • Don’t try to solve the problems – just write them down!
  • Then, decide where the business should be going.
  • Write down where the business is today, and work to explore what’s having the most impact.
  • A situation analysis should be a full day’s work.
  • Write down everything with an impact and rate them – based on the most likely items, and the most impactful.
  • Then write statements that address on these items, with that list of statement of issues and opportunities becomes the strategic objectives.
  • Then, assign dates for actioning the list, allowing for 12-24 months to complete the work.

As lock-downs are relaxed, what advice do you have for businesses as they prepare to reopen?

  • “Have a plan.” Do think about it – don’t just open your doors and hope.
  • Ask important questions about planning and timing: What am I going to do for the first month? What am I going to do for the first three months?
  • Explain the business plan to customers, staff, vendors, etc. to ensure that everyone understands how the business will work to keep everyone safe.
  • LINK: Lisa Van Ess episode

How has HeadRoom prepared to reopen and how has it shared those preparations with customers?

  • HeadRoom has spent a lot of time and effort ensuring that it has sufficient cleaning supplies for its offices.
  • The company has established social distancing and safety guidelines (for example, around when and where masks need to be worn).
  • The infographic that HeadRoom produced and shared with its community has proven very effective.

The post Business Strategy Roadmapping with John Tooher appeared first on Start Local.

]]> Fri, 05 Jun 2020 04:30:00 -0400 Joe Casabona and Liam Dempsey Joe Casabona and Liam Dempsey 1811 A business owner and strategy consultant, John Tooher has his finger on the pulse of the business community in greater Philadelphia. John is the owner of HeadRoom, a small business accelerator based in Media and Wayne, Pennsylvania. Over 90 businesses use the HeadRoom office facilities to run and grow their business. John spends most of his time helping companies of all sizes to create strategic roadmaps for their business. Links * headroom.net* headroomstrategy.com* Infographic detailing COVID-19 safety measures and precautions* The importance of clear, candid communication in our conversation with Lisa Van Ess Notes How is HeadRoom different from other coworking places? * Not a coworking space – but a place for folks who want to have an office with a door.* HeadRoom encourages an open door policy, but it’s optional, providing a series of offices and conference rooms.* In light of COVID-19, people at HeadRoom can self-isolate themselves in their own offices. What effect is COVID-19 having on small businesses? * Certainly there have been some real challenges for retail businesses.* It’s been pleasantly surprising how many companies were able to pivot – mostly by focusing their offerings on services that can be safely delivered online.* An overall trend towards online, internet-based working has made it possible for business to keep the ball rolling – perhaps not performing at the same high levels, but surviving as a business.* Until recently, businesses were generally able to get along, but for many of those businesses to survive, lock-down regulations need to be relaxed in June, with all systems go July 1.* John’s own office space business – HeadRoom – has dropped by 50%.* Happily, that drop has coincided with a big upswing in the amount of strategy work he’s been doing with clients. How can a business roadmap help a business survive a COVID-19 economy? * A roadmap is very important, especially in the current business environment, as that roadmap provides a “North Star” for the business.* “If you have a plan, it’s easier to get somewhere than without one.”* The business with the plan has a lot more potential opportunity. What does a roadmap process look like for a business? * “You’ve got to be totally honest with yourself.”* The hardest part of strategic roadmapping is figuring out where the business is today. Look at everything.* Don’t try to solve the problems – just write them down!* Then, decide where the business should be going.* Write down where the business is today, and work to explore what’s having the most impact.* A situation analysis should be a full day’s work.* Write down everything with an impact and rate them – based on the most likely items, and the most impactful.* Then write statements that address on these items, with that list of statement of issues and opportunities becomes the strategic objectives.* Then, assign dates for actioning the list, allowing for 12-24 months to complete the work. As lock-downs are relaxed, what advice do you have for businesses as they prepare to reopen? * “Have a plan.” Do think about it – don’t just open your doors and hope.* Ask important questions about planning and timing: What am I going to do for the first month? What am I going to do for the first three months? A business owner and strategy consultant, John Tooher has his finger on the pulse of the business community in greater Philadelphia. John is the owner of HeadRoom, a small business accelerator based in Media and Wayne, Pennsylvania. Over 90 businesses us No Leading a Remote Company with Brad Williams 1 1 7 7 Leading a Remote Company with Brad Williams full https://startlocal.co/?p=883 https://share.transistor.fm/s/e45e8fdc As businesses forced to work from home due to the coronavirus begin to wake up the possibilities of working remotely, we spoke to a local business owner who leads a completely remote company, with 40 full-time employees. CEO and Co-Founder, Brad Williams has lead WebDevStudios for a decade. Brad shared his experience and advice for professional services firms considering a permanent transition to remote working.

Links

Notes

What are some recommendations for structuring remote work?

  • Make it very clear to your employees what your expectations are. 
  • Employees may wonder “Do you expect me to say hi in the morning?” Simple signals and notifications make it easier for team members to know who is around.
  • Set expectation of responsiveness: When do emails or Slack members require a reply? Immediately? Same day?
  • There shouldn’t be an expectation to respond right away unless it’s an emergency
  • It’s also about managing the expectations of colleagues – If you’re going to step away for more than 15 minutes, consider letting your colleagues know.
  • Slack allows for folks to share their working hours.
  • Set boundaries for when you’re working or not working. 
  • WFH – working from home – means there’s not a clear definition of when you are or are not working. 
  • Many of remote team are using Zoom, Slack, etc.

What are some key advantages of working remotely?

  • Remote companies can hire folks from anywhere, which can allow them to hire the right people for the company’s needs. 
  • Remote working reduces costs – employers don’t need to spend a ton of renting an office or physical location. That money can be redirect into salaries, employee benefits, computer equipment, training, and more .

Is there a benefit to having a person local to a client?

  • Definitely! Having a team local to the client is a great card to play. The human connection is of real value.

What processes should businesses consider when trying to manage clients and projects remotely?

  • Getting a group on a Zoom call / video conference on can be very beneficial. 
  • Any time there’s conflict or confusion, get on a phone call or a Zoom call – reduce the risk of misunderstanding by talking
  • Things can spiral downward if your team is out of sync, or if you’re out of sync with clients
  • Go with what works best for your business and people

The post Leading a Remote Company with Brad Williams appeared first on Start Local.

]]> As businesses forced to work from home due to the coronavirus begin to wake up the possibilities of working remotely, we spoke to a local business owner who leads a completely remote company, with 40 full-time employees. CEO and Co-Founder, Brad Williams has lead WebDevStudios for a decade. Brad shared his experience and advice for professional services firms considering a permanent transition to remote working.

Links

Notes

What are some recommendations for structuring remote work?

  • Make it very clear to your employees what your expectations are. 
  • Employees may wonder “Do you expect me to say hi in the morning?” Simple signals and notifications make it easier for team members to know who is around.
  • Set expectation of responsiveness: When do emails or Slack members require a reply? Immediately? Same day?
  • There shouldn’t be an expectation to respond right away unless it’s an emergency
  • It’s also about managing the expectations of colleagues – If you’re going to step away for more than 15 minutes, consider letting your colleagues know.
  • Slack allows for folks to share their working hours.
  • Set boundaries for when you’re working or not working. 
  • WFH – working from home – means there’s not a clear definition of when you are or are not working. 
  • Many of remote team are using Zoom, Slack, etc.

What are some key advantages of working remotely?

  • Remote companies can hire folks from anywhere, which can allow them to hire the right people for the company’s needs. 
  • Remote working reduces costs – employers don’t need to spend a ton of renting an office or physical location. That money can be redirect into salaries, employee benefits, computer equipment, training, and more .

Is there a benefit to having a person local to a client?

  • Definitely! Having a team local to the client is a great card to play. The human connection is of real value.

What processes should businesses consider when trying to manage clients and projects remotely?

  • Getting a group on a Zoom call / video conference on can be very beneficial. 
  • Any time there’s conflict or confusion, get on a phone call or a Zoom call – reduce the risk of misunderstanding by talking
  • Things can spiral downward if your team is out of sync, or if you’re out of sync with clients
  • Go with what works best for your business and people

The post Leading a Remote Company with Brad Williams appeared first on Start Local.

]]> Fri, 22 May 2020 04:30:00 -0400 Joe Casabona and Liam Dempsey Joe Casabona and Liam Dempsey 1817 As businesses forced to work from home due to the coronavirus begin to wake up the possibilities of working remotely, we spoke to a local business owner who leads a completely remote company, with 40 full-time employees. CEO and Co-Founder, Brad Williams has lead WebDevStudios for a decade. Brad shared his experience and advice for professional services firms considering a permanent transition to remote working. Links * WebDevStudios website* Blog posts from WebDevStudios about remote working* Brad Williams on Twitter* Leadership in Human Resources with Lisa Van Ess Notes What are some recommendations for structuring remote work? * Make it very clear to your employees what your expectations are. * Employees may wonder “Do you expect me to say hi in the morning?” Simple signals and notifications make it easier for team members to know who is around.* Set expectation of responsiveness: When do emails or Slack members require a reply? Immediately? Same day?* There shouldn’t be an expectation to respond right away unless it’s an emergency* It’s also about managing the expectations of colleagues – If you’re going to step away for more than 15 minutes, consider letting your colleagues know.* Slack allows for folks to share their working hours.* Set boundaries for when you’re working or not working. * WFH – working from home – means there’s not a clear definition of when you are or are not working. * Many of remote team are using Zoom, Slack, etc. What are some key advantages of working remotely? * Remote companies can hire folks from anywhere, which can allow them to hire the right people for the company’s needs. * Remote working reduces costs – employers don’t need to spend a ton of renting an office or physical location. That money can be redirect into salaries, employee benefits, computer equipment, training, and more . Is there a benefit to having a person local to a client? * Definitely! Having a team local to the client is a great card to play. The human connection is of real value. What processes should businesses consider when trying to manage clients and projects remotely? * Getting a group on a Zoom call / video conference on can be very beneficial. * Any time there’s conflict or confusion, get on a phone call or a Zoom call – reduce the risk of misunderstanding by talking* Things can spiral downward if your team is out of sync, or if you’re out of sync with clients* Go with what works best for your business and people As businesses forced to work from home due to the coronavirus begin to wake up the possibilities of working remotely, we spoke to a local business owner who leads a completely remote company, with 40 full-time employees. CEO and Co-Founder, Brad Williams No Leadership in Human Resources with Lisa Van Ess 1 1 6 6 Leadership in Human Resources with Lisa Van Ess full https://startlocal.co/?p=878 https://share.transistor.fm/s/c8a686cb Human resources departments have the difficult job of helping employees navigate through a lot of change right now: working from home, changing processes, potential furloughs, and more. Luckily, Lisa Van Ess, Vice President of People & Culture at Magic Hat Consulting is here to help. 


Links

Notes

How should HR departments and leaders be responding to COVID-19? 

  • HR should look at employees like clients, and they should look to be accessible to their clients. 
  • Now is a time to be “human, vulnerable, and authentic.”
  • “It’s a time to challenge the norms.”
  • HR also needs to stay informed to changes within the county and state.
    • What is shut down? What is an essential worker and an essential business?
    • Laws / policies are changing hourly.
  • Be decisive and strike a balance being an employee advocate with what’s best for the employer.
    • Know what you don’t know. 
  • Work from home environment
    • People get work done when you’re not looking at them. 
    • Easily understood, effective
    • Services haven’t changed – it’s the environment that has changed.
    • Manage performance based on the quality of work – not where it’s done.
    • Agile practices – Check-in / SCRUM
      • Check in at the end of day as well. Helps connection and focus. 

What key tasks need to be addressed in light of all the change that has been happening and is likely to continue happening?

  • BIG change: use of Zoom
    • Have has security issues
    • Orchestrating policy for video policy 
    • Human side: give some time to get ready 
  • “Can we have a video conference or meeting?”
  • Keeping Schedules / Meetings
    • Know your people and what they need. 
  • Suggestion: start with a text. Low commitment, you can add humor and gifs.
    • Ask permission before a call or video.
  • Text on phone = informal. Chat clients = more formal / work
  • “Ask how people are, really.” Have a pulse on how your people are doing. 
    • Checking in with your people is super important. 
    • It can get lonely at the top. C-Suite generally get forgotten.

How are or how should HR change the way that they support their folks in a coronavirus world?

  • Now is a good time for a lot of benefit brokers to share information. Push it out to your employees.
    • E.g.: Is insurance covering telemedicine?
  • Do some development and training / coaching.
    • Help your employees grow while at home.
    • eLearning via Zoom, for example.
    • Day-to-day admin has changed.

How are or how should HR change the way that they communicate with their folks in a coronavirus world?

  • What if you have to furlough, reduce staff, etc.
    • Be honest and transparent.
    • These are hard things because these layoffs are due to outside forces, not some performance issue.
    • Be available.
  • “You wanna be in HR? Be a business person first.” – Lenny LaRosa
  • “The only surprise to give an employee is a bigger bonus.” 

The post Leadership in Human Resources with Lisa Van Ess appeared first on Start Local.

]]> Human resources departments have the difficult job of helping employees navigate through a lot of change right now: working from home, changing processes, potential furloughs, and more. Luckily, Lisa Van Ess, Vice President of People & Culture at Magic Hat Consulting is here to help. 


Links

Notes

How should HR departments and leaders be responding to COVID-19? 

  • HR should look at employees like clients, and they should look to be accessible to their clients. 
  • Now is a time to be “human, vulnerable, and authentic.”
  • “It’s a time to challenge the norms.”
  • HR also needs to stay informed to changes within the county and state.
    • What is shut down? What is an essential worker and an essential business?
    • Laws / policies are changing hourly.
  • Be decisive and strike a balance being an employee advocate with what’s best for the employer.
    • Know what you don’t know. 
  • Work from home environment
    • People get work done when you’re not looking at them. 
    • Easily understood, effective
    • Services haven’t changed – it’s the environment that has changed.
    • Manage performance based on the quality of work – not where it’s done.
    • Agile practices – Check-in / SCRUM
      • Check in at the end of day as well. Helps connection and focus. 

What key tasks need to be addressed in light of all the change that has been happening and is likely to continue happening?

  • BIG change: use of Zoom
    • Have has security issues
    • Orchestrating policy for video policy 
    • Human side: give some time to get ready 
  • “Can we have a video conference or meeting?”
  • Keeping Schedules / Meetings
    • Know your people and what they need. 
  • Suggestion: start with a text. Low commitment, you can add humor and gifs.
    • Ask permission before a call or video.
  • Text on phone = informal. Chat clients = more formal / work
  • “Ask how people are, really.” Have a pulse on how your people are doing. 
    • Checking in with your people is super important. 
    • It can get lonely at the top. C-Suite generally get forgotten.

How are or how should HR change the way that they support their folks in a coronavirus world?

  • Now is a good time for a lot of benefit brokers to share information. Push it out to your employees.
    • E.g.: Is insurance covering telemedicine?
  • Do some development and training / coaching.
    • Help your employees grow while at home.
    • eLearning via Zoom, for example.
    • Day-to-day admin has changed.

How are or how should HR change the way that they communicate with their folks in a coronavirus world?

  • What if you have to furlough, reduce staff, etc.
    • Be honest and transparent.
    • These are hard things because these layoffs are due to outside forces, not some performance issue.
    • Be available.
  • “You wanna be in HR? Be a business person first.” – Lenny LaRosa
  • “The only surprise to give an employee is a bigger bonus.” 

The post Leadership in Human Resources with Lisa Van Ess appeared first on Start Local.

]]> Fri, 15 May 2020 03:03:00 -0400 Joe Casabona and Liam Dempsey Joe Casabona and Liam Dempsey 1608 Human resources departments have the difficult job of helping employees navigate through a lot of change right now: working from home, changing processes, potential furloughs, and more. Luckily, Lisa Van Ess, Vice President of People & Culture at Magic Hat Consulting is here to help. Links * Lisa Van Ess on LinkedIn* Magic Hat Consulting* Handling Tech while Working Remotely with Erik Gudmundson* How Insurance Can Protect You in a Pandemic with Austin Morris, Jr.* CareerLink Notes How should HR departments and leaders be responding to COVID-19?  * HR should look at employees like clients, and they should look to be accessible to their clients. * Now is a time to be “human, vulnerable, and authentic.”* “It’s a time to challenge the norms.”* HR also needs to stay informed to changes within the county and state.* What is shut down? What is an essential worker and an essential business?* Laws / policies are changing hourly.* Be decisive and strike a balance being an employee advocate with what’s best for the employer.* Know what you don’t know. * Work from home environment* People get work done when you’re not looking at them. * Easily understood, effective* Services haven’t changed – it’s the environment that has changed.* Manage performance based on the quality of work – not where it’s done.* Agile practices – Check-in / SCRUM* Check in at the end of day as well. Helps connection and focus.  What key tasks need to be addressed in light of all the change that has been happening and is likely to continue happening? * BIG change: use of Zoom* Have has security issues* Orchestrating policy for video policy * Human side: give some time to get ready * “Can we have a video conference or meeting?”* Keeping Schedules / Meetings* Know your people and what they need. * Suggestion: start with a text. Low commitment, you can add humor and gifs.* Ask permission before a call or video.* Text on phone = informal. Chat clients = more formal / work* “Ask how people are, really.” Have a pulse on how your people are doing. * Checking in with your people is super important. * It can get lonely at the top. C-Suite generally get forgotten. How are or how should HR change the way that they support their folks in a coronavirus world? * Now is a good time for a lot of benefit brokers to share information. Push it out to your employees.* E.g.: Is insurance covering telemedicine?* Do some development and training / coaching.* Help your employees grow while at home.* eLearning via Zoom, for example.* Day-to-day admin has changed. How are or how should HR change the way that they communicate with their folks in a coronavirus world? * What if you have to furlough, reduce staff, etc.* Be honest and transparent.* These are hard things because these layoffs are due to outside forces, not some performance issue.* Be available.* “You wanna be in HR? Be a business person first.” – Lenny LaRosa* “The only surprise to give an employee is a bigger bonus.”  Human resources departments have the difficult job of helping employees navigate through a lot of change right now: working from home, changing processes, potential furloughs, and more. Luckily, Lisa Van Ess, Vice President of People & Culture at Ma No Main Street Preservation Grants with Marian Moskowitz 1 1 5 5 Main Street Preservation Grants with Marian Moskowitz full https://startlocal.co/?p=872 https://share.transistor.fm/s/e8160f8d The Chester Countys Commissioners set up a $5M fund to establish the Main Street Preservation program. This program allows for grants of up to $25,000 for the county’s small businesses and agriculture enterprises impacted by COVID-19. Here to talk about it with us today is Marian Moskowitz, a recently elected Chester County Commissioner, Chair of the Board of Commissioners, and Chair of the Economic Development Council.

Links

Show Notes

Main Street Preservation Grant

  • The Board of Commissioners decided to take CARES money and put $5M towards the grant program.
  • It’s designed to help small businesses with revenue of $500,000 or less. 
    • Grant is up to $25,000
    • Award money is based on location, expenses, amounts of assistance received already, and other factors
  • The County wants to help existing businesses stay open and in business, so that those businesses are ready to go as the county starts to open up.

Apply: May 11th, 5am-9pm. Apply for the Main Street Preservation grant here.

What kind information do businesses need to apply?

  • 2019 income statement, provide expenses and income details.
  • If you’re seasonal, they’ll look at the 2nd quarter of last year. 
  • Businesses started in 2020 do not qualify.

What has the county been doing since COVID-19 hit the USA (a brief timeline)?

  • The Chester County Health Dept. began monitoring the COVID-19 situation in February.
  • Once news came in, the County leadership came up with a plan, which was ready by March 13th. 
  • The County held its first COVID-19 town hall on Mar 17th
  • The team at the County has worked hard to keep the local business community informed
  • March 19th – took over the management of health needs of Delaware Co too. 
  • Last week, the County started a Business Task Force. 
    • Designed to get input for reopening / repairing / restoring community
    • Core team
      • Chambers of Commerce, tourism groups, EDC
    • Advisory Team
      • Different industries
      • Restaurants, gyms, agricultural, etc.
    • Always good to have a think tank

Is there a message that the county would like to share with local businesses?

  • In terms of preparation or sustainability, businesses should start thinking about the hard questions.
    • What does an employer do when an employee is afraid to come back to work?
  • One big thing is communication: Have real dialog with your staff because you’re all in this together. 
  • Reach out and see how they’re doing. 
  • They are the key to getting you back in business again. 

The post Main Street Preservation Grants with Marian Moskowitz appeared first on Start Local.

]]> The Chester Countys Commissioners set up a $5M fund to establish the Main Street Preservation program. This program allows for grants of up to $25,000 for the county’s small businesses and agriculture enterprises impacted by COVID-19. Here to talk about it with us today is Marian Moskowitz, a recently elected Chester County Commissioner, Chair of the Board of Commissioners, and Chair of the Economic Development Council.

Links

Show Notes

Main Street Preservation Grant

  • The Board of Commissioners decided to take CARES money and put $5M towards the grant program.
  • It’s designed to help small businesses with revenue of $500,000 or less. 
    • Grant is up to $25,000
    • Award money is based on location, expenses, amounts of assistance received already, and other factors
  • The County wants to help existing businesses stay open and in business, so that those businesses are ready to go as the county starts to open up.

Apply: May 11th, 5am-9pm. Apply for the Main Street Preservation grant here.

What kind information do businesses need to apply?

  • 2019 income statement, provide expenses and income details.
  • If you’re seasonal, they’ll look at the 2nd quarter of last year. 
  • Businesses started in 2020 do not qualify.

What has the county been doing since COVID-19 hit the USA (a brief timeline)?

  • The Chester County Health Dept. began monitoring the COVID-19 situation in February.
  • Once news came in, the County leadership came up with a plan, which was ready by March 13th. 
  • The County held its first COVID-19 town hall on Mar 17th
  • The team at the County has worked hard to keep the local business community informed
  • March 19th – took over the management of health needs of Delaware Co too. 
  • Last week, the County started a Business Task Force. 
    • Designed to get input for reopening / repairing / restoring community
    • Core team
      • Chambers of Commerce, tourism groups, EDC
    • Advisory Team
      • Different industries
      • Restaurants, gyms, agricultural, etc.
    • Always good to have a think tank

Is there a message that the county would like to share with local businesses?

  • In terms of preparation or sustainability, businesses should start thinking about the hard questions.
    • What does an employer do when an employee is afraid to come back to work?
  • One big thing is communication: Have real dialog with your staff because you’re all in this together. 
  • Reach out and see how they’re doing. 
  • They are the key to getting you back in business again. 

The post Main Street Preservation Grants with Marian Moskowitz appeared first on Start Local.

]]> Thu, 07 May 2020 04:00:00 -0400 Joe Casabona and Liam Dempsey Joe Casabona and Liam Dempsey 1356 The Chester Countys Commissioners set up a $5M fund to establish the Main Street Preservation program. This program allows for grants of up to $25,000 for the county’s small businesses and agriculture enterprises impacted by COVID-19. Here to talk about it with us today is Marian Moskowitz, a recently elected Chester County Commissioner, Chair of the Board of Commissioners, and Chair of the Economic Development Council. Links * Main Street Preservation Grant Program* About Marian Moskowitz* Chester County website* Chester County business information* Getting Economic Assistance with Michael Grigalonis Show Notes Main Street Preservation Grant * The Board of Commissioners decided to take CARES money and put $5M towards the grant program.* It’s designed to help small businesses with revenue of $500,000 or less. * Grant is up to $25,000* Award money is based on location, expenses, amounts of assistance received already, and other factors* The County wants to help existing businesses stay open and in business, so that those businesses are ready to go as the county starts to open up. Apply: May 11th, 5am-9pm. Apply for the Main Street Preservation grant here. What kind information do businesses need to apply? * 2019 income statement, provide expenses and income details.* If you’re seasonal, they’ll look at the 2nd quarter of last year. * Businesses started in 2020 do not qualify. What has the county been doing since COVID-19 hit the USA (a brief timeline)? * The Chester County Health Dept. began monitoring the COVID-19 situation in February.* Once news came in, the County leadership came up with a plan, which was ready by March 13th. * The County held its first COVID-19 town hall on Mar 17th* The team at the County has worked hard to keep the local business community informed* March 19th – took over the management of health needs of Delaware Co too. * Last week, the County started a Business Task Force. * Designed to get input for reopening / repairing / restoring community* Core team* Chambers of Commerce, tourism groups, EDC* Advisory Team* Different industries* Restaurants, gyms, agricultural, etc.* Always good to have a think tank Is there a message that the county would like to share with local businesses? * In terms of preparation or sustainability, businesses should start thinking about the hard questions.* What does an employer do when an employee is afraid to come back to work? * One big thing is communication: Have real dialog with your staff because you’re all in this together. * Reach out and see how they’re doing. * They are the key to getting you back in business again.  The Chester Countys Commissioners set up a $5M fund to establish the Main Street Preservation program. This program allows for grants of up to $25,000 for the county’s small businesses and agriculture enterprises impacted by COVID-19. Here to talk about No Social Media Marketing with Marty McDonald 1 1 4 4 Social Media Marketing with Marty McDonald full https://startlocal.co/?p=865 https://share.transistor.fm/s/0539766e With all of Pennsylvania still under stay at home orders, businesses pivoting to online has been crucial to staying in business. Marty McDonald runs a full service Digital Media Agency in West Chester, and has been helping his clients weather the storm with digital marketing services. In this episode, he offers some great advice to businesses looking to grow their online presence.

Find Marty McDonald

Show Notes

What businesses need to be aware of during this time:

  • Lots of in-person companies weren’t sure what to do
  • Virtual estimates started to crop up in the construction industry
  • The right tone is so important! Rewrite content to suit our changed world.
    • Make sure your copy is appropriate
    • Rewrite it if it’s not.
  • eCommerce started seeing awesome results right away
  • On Having a sale now:
    • Look at why you’re doing something
    • Don’t just make it a COVID-19 cash grab
  • How can you help other businesses? Take a new look at their business, and determine what they need.

Everyone is wondering how they participate in this kind of economy 

  • People are looking for flexibility and empathy
  • You have to have a sense of purpose and a sense of where you’re going

Tips for businesses to keep going:

  • Restaurants – take out / be safe
  • Virtual estimates have been booming, especially in the construction industry
  • “You start to see innovation”
  • How many people are going to continue to home school? 
  • Good communication is SO important.
  • Many businesses are finally starting to see why a good email or SMS list is so important.

For businesses that haven’t invested in digital marketing, where should they start? 

  • If you haven’t been advertising, understand how they work – before you invest money. 
  • When no one is advertising, things can become very inexpensive. 
  • What’s happening now is: Everyone wants to advertise, so you’ll see a huge spike in the price. 
  • Have someone who knows what they’re doing help get your online advertising campaign off the ground

The post Social Media Marketing with Marty McDonald appeared first on Start Local.

]]> With all of Pennsylvania still under stay at home orders, businesses pivoting to online has been crucial to staying in business. Marty McDonald runs a full service Digital Media Agency in West Chester, and has been helping his clients weather the storm with digital marketing services. In this episode, he offers some great advice to businesses looking to grow their online presence.

Find Marty McDonald

Show Notes

What businesses need to be aware of during this time:

  • Lots of in-person companies weren’t sure what to do
  • Virtual estimates started to crop up in the construction industry
  • The right tone is so important! Rewrite content to suit our changed world.
    • Make sure your copy is appropriate
    • Rewrite it if it’s not.
  • eCommerce started seeing awesome results right away
  • On Having a sale now:
    • Look at why you’re doing something
    • Don’t just make it a COVID-19 cash grab
  • How can you help other businesses? Take a new look at their business, and determine what they need.

Everyone is wondering how they participate in this kind of economy 

  • People are looking for flexibility and empathy
  • You have to have a sense of purpose and a sense of where you’re going

Tips for businesses to keep going:

  • Restaurants – take out / be safe
  • Virtual estimates have been booming, especially in the construction industry
  • “You start to see innovation”
  • How many people are going to continue to home school? 
  • Good communication is SO important.
  • Many businesses are finally starting to see why a good email or SMS list is so important.

For businesses that haven’t invested in digital marketing, where should they start? 

  • If you haven’t been advertising, understand how they work – before you invest money. 
  • When no one is advertising, things can become very inexpensive. 
  • What’s happening now is: Everyone wants to advertise, so you’ll see a huge spike in the price. 
  • Have someone who knows what they’re doing help get your online advertising campaign off the ground

The post Social Media Marketing with Marty McDonald appeared first on Start Local.

]]> Fri, 01 May 2020 02:02:00 -0400 Joe Casabona and Liam Dempsey Joe Casabona and Liam Dempsey 1845 With all of Pennsylvania still under stay at home orders, businesses pivoting to online has been crucial to staying in business. Marty McDonald runs a full service Digital Media Agency in West Chester, and has been helping his clients weather the storm with digital marketing services. In this episode, he offers some great advice to businesses looking to grow their online presence. Find Marty McDonald * Marty on Twitter: @martymjm* Bad Rhino* Bad Rhino on Twitter: @badrhinoinc* Email info@badrhinoinc.com and mention Start Local! Show Notes What businesses need to be aware of during this time: * Lots of in-person companies weren’t sure what to do* Virtual estimates started to crop up in the construction industry* The right tone is so important! Rewrite content to suit our changed world.* Make sure your copy is appropriate* Rewrite it if it’s not.* eCommerce started seeing awesome results right away* On Having a sale now:* Look at why you’re doing something* Don’t just make it a COVID-19 cash grab* How can you help other businesses? Take a new look at their business, and determine what they need. Everyone is wondering how they participate in this kind of economy  * People are looking for flexibility and empathy * You have to have a sense of purpose and a sense of where you’re going Tips for businesses to keep going: * Restaurants – take out / be safe* Virtual estimates have been booming, especially in the construction industry* “You start to see innovation”* AirBnB host upgraded properties, are starting to see uptick in inquiries and bookings* You Probably Need a Haircut* How many people are going to continue to home school? * Good communication is SO important. * Many businesses are finally starting to see why a good email or SMS list is so important. For businesses that haven’t invested in digital marketing, where should they start?  * If you haven’t been advertising, understand how they work – before you invest money. * When no one is advertising, things can become very inexpensive. * What’s happening now is: Everyone wants to advertise, so you’ll see a huge spike in the price. * Have someone who knows what they’re doing help get your online advertising campaign off the ground With all of Pennsylvania still under stay at home orders, businesses pivoting to online has been crucial to staying in business. Marty McDonald runs a full service Digital Media Agency in West Chester, and has been helping his clients weather the storm w No How Insurance Can Protect You in a Pandemic with Austin Morris, Jr. 1 1 3 3 How Insurance Can Protect You in a Pandemic with Austin Morris, Jr. full https://startlocal.co/?p=864 https://share.transistor.fm/s/cd1ce7e5 Austin Morris, Jr. is an insurance broker that really knows his stuff! And in this episode, he’s going to run through all sorts of different insurance policies you have or should have, and how they might be able to protect you from some losses during COVID-19. He makes it clear that policies are pretty clear when it comes to viruses, but that doesn’t means there’s nothing you can do. (And no, Austin is not an attorney and is not offering specific advice or counsel.)

Contact Austin

Show Notes

General insurance considerations for COVID-19

  • “Insurance policy is a contract”
    • Refer to your policy and your agent!
  • Understand your losses and your policies. These clauses could protect you:
    • First party property – losses and damage 
    • Contingent losses – Damage due to vendor actions or issues
    • Coverage due to order of the government
  • The main question is, “Does the presence of COVID-19 cause any property damage or cause losses?”
    • This could be affected services that needed to close.
    • It could also be ontingent business interruptions
  • There are usually exclusions of biological agents
    • Viruses / Bacteria / Both
    • However, Insurance is governed by state laws
  • Lawsuits are arguing that “COVID-19 is similar to a natural disaster,” which often is covered by insurance.

2. What about other types of insurance?

  • Worker’s Comp
    • Is COVID-19 an occupational disease?
    • It would arise out the scope of the work. 
    • Illness must arise from order of the work, and unique to the particular work as compared to the gen po. 
    • Grocery Store personnelle might not be, but Health Care Workers could be covered
  • Auto Insurance
    • Almost All companies are returning premiums because people are driving less. 
  • Cyber Security Policies 
    • Everyone should have this!
    • Cyber Crime is going through the roof. Hear more about that in Episode 2 with Erik Gudmundson.
    • Investment in cyber security is going down. 

3. Insurance as a Contract

  • Carefully read the policy language so you know what’s covered. 
  • You should see insurance as an investment, not a cost.

The post How Insurance Can Protect You in a Pandemic with Austin Morris, Jr. appeared first on Start Local.

]]> Austin Morris, Jr. is an insurance broker that really knows his stuff! And in this episode, he’s going to run through all sorts of different insurance policies you have or should have, and how they might be able to protect you from some losses during COVID-19. He makes it clear that policies are pretty clear when it comes to viruses, but that doesn’t means there’s nothing you can do. (And no, Austin is not an attorney and is not offering specific advice or counsel.)

Contact Austin

Show Notes

General insurance considerations for COVID-19

  • “Insurance policy is a contract”
    • Refer to your policy and your agent!
  • Understand your losses and your policies. These clauses could protect you:
    • First party property – losses and damage 
    • Contingent losses – Damage due to vendor actions or issues
    • Coverage due to order of the government
  • The main question is, “Does the presence of COVID-19 cause any property damage or cause losses?”
    • This could be affected services that needed to close.
    • It could also be ontingent business interruptions
  • There are usually exclusions of biological agents
    • Viruses / Bacteria / Both
    • However, Insurance is governed by state laws
  • Lawsuits are arguing that “COVID-19 is similar to a natural disaster,” which often is covered by insurance.

2. What about other types of insurance?

  • Worker’s Comp
    • Is COVID-19 an occupational disease?
    • It would arise out the scope of the work. 
    • Illness must arise from order of the work, and unique to the particular work as compared to the gen po. 
    • Grocery Store personnelle might not be, but Health Care Workers could be covered
  • Auto Insurance
    • Almost All companies are returning premiums because people are driving less. 
  • Cyber Security Policies 
    • Everyone should have this!
    • Cyber Crime is going through the roof. Hear more about that in Episode 2 with Erik Gudmundson.
    • Investment in cyber security is going down. 

3. Insurance as a Contract

  • Carefully read the policy language so you know what’s covered. 
  • You should see insurance as an investment, not a cost.

The post How Insurance Can Protect You in a Pandemic with Austin Morris, Jr. appeared first on Start Local.

]]> Fri, 24 Apr 2020 02:46:00 -0400 Joe Casabona and Liam Dempsey Joe Casabona and Liam Dempsey 2070 Austin Morris, Jr. is an insurance broker that really knows his stuff! And in this episode, he’s going to run through all sorts of different insurance policies you have or should have, and how they might be able to protect you from some losses during COVID-19. He makes it clear that policies are pretty clear when it comes to viruses, but that doesn’t means there’s nothing you can do. (And no, Austin is not an attorney and is not offering specific advice or counsel.) Contact Austin * Morris Risk Management LLC* Office: 215-947-9200* Austin Morris, Jr. on LinkedIn: https://www.linkedin.com/in/austin-morris-jr-ab192b9/ Show Notes General insurance considerations for COVID-19 * “Insurance policy is a contract”* Refer to your policy and your agent!* Understand your losses and your policies. These clauses could protect you:* First party property – losses and damage * Contingent losses – Damage due to vendor actions or issues* Coverage due to order of the government* The main question is, “Does the presence of COVID-19 cause any property damage or cause losses?”* This could be affected services that needed to close.* It could also be ontingent business interruptions* There are usually exclusions of biological agents* Viruses / Bacteria / Both* However, Insurance is governed by state laws* Lawsuits are arguing that “COVID-19 is similar to a natural disaster,” which often is covered by insurance. 2. What about other types of insurance? * Worker’s Comp* Is COVID-19 an occupational disease?* It would arise out the scope of the work. * Illness must arise from order of the work, and unique to the particular work as compared to the gen po. * Grocery Store personnelle might not be, but Health Care Workers could be covered* Auto Insurance* Almost All companies are returning premiums because people are driving less. * Cyber Security Policies * Everyone should have this!* Cyber Crime is going through the roof. Hear more about that in Episode 2 with Erik Gudmundson.* Investment in cyber security is going down.  3. Insurance as a Contract * Carefully read the policy language so you know what’s covered. * You should see insurance as an investment, not a cost. Austin Morris, Jr. is an insurance broker that really knows his stuff! And in this episode, he’s going to run through all sorts of different insurance policies you have or should have, and how they might be able to protect you from some losses during COV No Handling Tech while Working Remotely with Erik Gudmundson 1 1 2 2 Handling Tech while Working Remotely with Erik Gudmundson full https://startlocal.co/?p=857 https://share.transistor.fm/s/964e2776 Erik Gudmundson is the VP of Business Development at Pegasus Technologies, a company that provides an IT department to businesses which don’t have their own. As most of the workforce is now at home, Erik provides some great information on how to do that effectively, what to think about, and how to stay safe.

Show Notes

Episode Highlights

What is your advice to businesses who have been blindsided by the need to work remotely?

  • It’s mostly about educating your employees
  • The approach should not be technology first, it should be people first. Tech is just used to accomplished goals.
  • Ask: “What do your people need? What your vendors need?” 

How do you know what your people need?

  • Do regular calls with the staff and vendors to figure it out
  • How do we make a more personal connection when we need to “Call”? 
    • Video conferencing can help. This has really taken off. 
    • Prediction: Video Conferencing is here to stay. 
    • This has enabled so much more empathy because we can see who we’re talking to. 
  • What kind of questions would you ask your clients?
    • What do you need to service your clients at the same levels?
  • Problems generally come when there are inappropriately assumed expectations.

How is Pegasus Technology changing the way it works? What about the need to serve clients on-site?

  • Historically there is no substitute for doing on-site work. 
  • The reality is that Pegasus can still do that as an essential business, BUT they don’t want to do it for a random reason. 
  • Taking advantage of tools for first time!
  • “We do not have one particular vertical” 
    • Many clients are in food supply chain
      • Much of that is dependent on computers
    • Law offices / Financial Advisors are work from home
  • When it first hit, they were busier than every as people adjusted

What can businesses who have not invested in IT can do to get started?

  • Lots of info on their website / blog
  • Many tools are free / freemium
  • Keep Cyber Security in mind. Massive uptick in attacks. 
    • People are distracted and not paying attention. 

The post Handling Tech while Working Remotely with Erik Gudmundson appeared first on Start Local.

]]> Erik Gudmundson is the VP of Business Development at Pegasus Technologies, a company that provides an IT department to businesses which don’t have their own. As most of the workforce is now at home, Erik provides some great information on how to do that effectively, what to think about, and how to stay safe.

Show Notes

Episode Highlights

What is your advice to businesses who have been blindsided by the need to work remotely?

  • It’s mostly about educating your employees
  • The approach should not be technology first, it should be people first. Tech is just used to accomplished goals.
  • Ask: “What do your people need? What your vendors need?” 

How do you know what your people need?

  • Do regular calls with the staff and vendors to figure it out
  • How do we make a more personal connection when we need to “Call”? 
    • Video conferencing can help. This has really taken off. 
    • Prediction: Video Conferencing is here to stay. 
    • This has enabled so much more empathy because we can see who we’re talking to. 
  • What kind of questions would you ask your clients?
    • What do you need to service your clients at the same levels?
  • Problems generally come when there are inappropriately assumed expectations.

How is Pegasus Technology changing the way it works? What about the need to serve clients on-site?

  • Historically there is no substitute for doing on-site work. 
  • The reality is that Pegasus can still do that as an essential business, BUT they don’t want to do it for a random reason. 
  • Taking advantage of tools for first time!
  • “We do not have one particular vertical” 
    • Many clients are in food supply chain
      • Much of that is dependent on computers
    • Law offices / Financial Advisors are work from home
  • When it first hit, they were busier than every as people adjusted

What can businesses who have not invested in IT can do to get started?

  • Lots of info on their website / blog
  • Many tools are free / freemium
  • Keep Cyber Security in mind. Massive uptick in attacks. 
    • People are distracted and not paying attention. 

The post Handling Tech while Working Remotely with Erik Gudmundson appeared first on Start Local.

]]> Fri, 17 Apr 2020 04:00:00 -0400 Joe Casabona and Liam Dempsey Joe Casabona and Liam Dempsey 1467 Erik Gudmundson is the VP of Business Development at Pegasus Technologies, a company that provides an IT department to businesses which don’t have their own. As most of the workforce is now at home, Erik provides some great information on how to do that effectively, what to think about, and how to stay safe. Show Notes * Pegasus Technologies Blog* Erik Gudmundson on LinkedIn* Pegasus Technologies on Twitter: @PegasusTechs* Pegasus Technologies on Facebook: https://www.facebook.com/PegasusTechnologiesLLC/ Episode Highlights What is your advice to businesses who have been blindsided by the need to work remotely? * It’s mostly about educating your employees* The approach should not be technology first, it should be people first. Tech is just used to accomplished goals.* Ask: “What do your people need? What your vendors need?”  How do you know what your people need? * Do regular calls with the staff and vendors to figure it out* How do we make a more personal connection when we need to “Call”? * Video conferencing can help. This has really taken off. * Prediction: Video Conferencing is here to stay. * This has enabled so much more empathy because we can see who we’re talking to. * What kind of questions would you ask your clients?* What do you need to service your clients at the same levels?* Problems generally come when there are inappropriately assumed expectations. How is Pegasus Technology changing the way it works? What about the need to serve clients on-site? * Historically there is no substitute for doing on-site work. * The reality is that Pegasus can still do that as an essential business, BUT they don’t want to do it for a random reason. * Taking advantage of tools for first time!* “We do not have one particular vertical” * Many clients are in food supply chain* Much of that is dependent on computers* Law offices / Financial Advisors are work from home* When it first hit, they were busier than every as people adjusted What can businesses who have not invested in IT can do to get started? * Lots of info on their website / blog* Many tools are free / freemium* Keep Cyber Security in mind. Massive uptick in attacks. * People are distracted and not paying attention.  Erik Gudmundson is the VP of Business Development at Pegasus Technologies, a company that provides an IT department to businesses which don’t have their own. As most of the workforce is now at home, Erik provides some great information on how to do that No Getting Economic Assistance with Michael Grigalonis 1 1 1 1 Getting Economic Assistance with Michael Grigalonis full https://startlocal.co/?p=829 https://share.transistor.fm/s/5673bcf2 Businesses all over the country are being impacted by COVID-19 and the stay at home orders issued by most states. Local, State, and Federal governments have tried to mitigate the damage with economic assistance in the form of funding. To learn a bit more about how Chester County business can get economic help, we’re talking to Michael Grigalonis, Chief Operating Officer and Executive Vice President, Chester County Economic Development Center.

Show Notes

Episode Highlights

What have the last few weeks been like?

  • Retail/main street business impacted most dramatically.
  • As soon as Chester County got stay-at-home orders, CCEDC conducted a business impact statement. 
  • Loud and clear: business are desperate for capital.
  • The team at the CCEDC were able to process 112 out of 400 loan applications, submitting those to the State of PA in Harrisburg. This is the highest amount of any applications submitted to the state by any workforce development organization. 

What help is still available for local businesses?

  • PPP (Payroll Protection Program) – If that runs out of money, there will likely be more money available in due course. 
  • There will likely be more programs and more money.

4. Where can local businesses find more information?

The post Getting Economic Assistance with Michael Grigalonis appeared first on Start Local.

]]> Businesses all over the country are being impacted by COVID-19 and the stay at home orders issued by most states. Local, State, and Federal governments have tried to mitigate the damage with economic assistance in the form of funding. To learn a bit more about how Chester County business can get economic help, we’re talking to Michael Grigalonis, Chief Operating Officer and Executive Vice President, Chester County Economic Development Center.

Show Notes

Episode Highlights

What have the last few weeks been like?

  • Retail/main street business impacted most dramatically.
  • As soon as Chester County got stay-at-home orders, CCEDC conducted a business impact statement. 
  • Loud and clear: business are desperate for capital.
  • The team at the CCEDC were able to process 112 out of 400 loan applications, submitting those to the State of PA in Harrisburg. This is the highest amount of any applications submitted to the state by any workforce development organization. 

What help is still available for local businesses?

  • PPP (Payroll Protection Program) – If that runs out of money, there will likely be more money available in due course. 
  • There will likely be more programs and more money.

4. Where can local businesses find more information?

The post Getting Economic Assistance with Michael Grigalonis appeared first on Start Local.

]]> Fri, 10 Apr 2020 04:39:00 -0400 Joe Casabona and Liam Dempsey Joe Casabona and Liam Dempsey 1201 Businesses all over the country are being impacted by COVID-19 and the stay at home orders issued by most states. Local, State, and Federal governments have tried to mitigate the damage with economic assistance in the form of funding. To learn a bit more about how Chester County business can get economic help, we’re talking to Michael Grigalonis, Chief Operating Officer and Executive Vice President, Chester County Economic Development Center. Show Notes * CCEDC Website* COVID-19 SBA Loans* Federal PPP Loans (PDF) Episode Highlights What have the last few weeks been like? * Retail/main street business impacted most dramatically.* As soon as Chester County got stay-at-home orders, CCEDC conducted a business impact statement. * Loud and clear: business are desperate for capital.* The team at the CCEDC were able to process 112 out of 400 loan applications, submitting those to the State of PA in Harrisburg. This is the highest amount of any applications submitted to the state by any workforce development organization.  What help is still available for local businesses? * PPP (Payroll Protection Program) – If that runs out of money, there will likely be more money available in due course. * There will likely be more programs and more money. 4. Where can local businesses find more information? * Keep an eye on the CCEDC website* CCEDC maintains an up-to-date COVID-19 Business Assistance Resources  Businesses all over the country are being impacted by COVID-19 and the stay at home orders issued by most states. Local, State, and Federal governments have tried to mitigate the damage with economic assistance in the form of funding. To learn a bit more No Start Local: Helping Business in the Greater Philly Area 1 1 1 1 Start Local: Helping Business in the Greater Philly Area trailer https://startlocal.co/?p=11 https://share.transistor.fm/s/4839aed0 Start Local is focused on helping businesses in Chester County, PA, and the greater Philly area as they try to navigate through the COVID-19 economy. Our aim is to help you learn where you can get help, to share stories of businesses which have successfully pivoted, and to document the real challenges these local businesses are facing.


The immediate focus of our show is to highlight stories of how businesses can, are, or are not coping with the coronavirus economy. The aim is to help local businesses learn where they can get help, to share stories of businesses who have successfully pivoted in some way (as an example for others), and to document the real challenges these local businesses are suffering. The focus of the show will widen over time, but for now, the immediate vision is clearly very centered on COVID-19, as is all life.

Hosted by two Chester County, PA transplants, Joe Casabona and Liam Dempsey are long time web and WordPress developers looking to do their part to help businesses during this troubling time.

The post Start Local: Helping Business in the Greater Philly Area appeared first on Start Local.

]]> Start Local is focused on helping businesses in Chester County, PA, and the greater Philly area as they try to navigate through the COVID-19 economy. Our aim is to help you learn where you can get help, to share stories of businesses which have successfully pivoted, and to document the real challenges these local businesses are facing.


The immediate focus of our show is to highlight stories of how businesses can, are, or are not coping with the coronavirus economy. The aim is to help local businesses learn where they can get help, to share stories of businesses who have successfully pivoted in some way (as an example for others), and to document the real challenges these local businesses are suffering. The focus of the show will widen over time, but for now, the immediate vision is clearly very centered on COVID-19, as is all life.

Hosted by two Chester County, PA transplants, Joe Casabona and Liam Dempsey are long time web and WordPress developers looking to do their part to help businesses during this troubling time.

The post Start Local: Helping Business in the Greater Philly Area appeared first on Start Local.

]]> Thu, 09 Apr 2020 15:07:07 -0400 Joe Casabona and Liam Dempsey Joe Casabona and Liam Dempsey 182 Start Local is focused on helping businesses in Chester County, PA, and the greater Philly area as they try to navigate through the COVID-19 economy. Our aim is to help you learn where you can get help, to share stories of businesses which have successfully pivoted, and to document the real challenges these local businesses are facing.


The immediate focus of our show is to highlight stories of how businesses can, are, or are not coping with the coronavirus economy. The aim is to help local businesses learn where they can get help, to share stories of businesses who have successfully pivoted in some way (as an example for others), and to document the real challenges these local businesses are suffering. The focus of the show will widen over time, but for now, the immediate vision is clearly very centered on COVID-19, as is all life.

Hosted by two Chester County, PA transplants, Joe Casabona and Liam Dempsey are long time web and WordPress developers looking to do their part to help businesses during this troubling time.

The post Start Local: Helping Business in the Greater Philly Area appeared first on Start Local.

]]> No