Why change fails and how play might be the answer - with Janine Chandler

THINK Consulting Solutions — Tue, 12 May 2026 01:01:00 +0100

88% of transformational change projects fail, not because the strategy is wrong, but because the people delivering it are running on empty. In episode two, hosts Matt Smith and Jo McGuinness sit down with Janine Chandler, founder of Jump In Puddles, a certified B Corp and social purpose consultancy that uses the power of play, and Lego, to help organisations in the social impact sector create real, lasting breakthroughs.

Janine brings 30 years of experience in innovation and brand marketing and a distinctive, deeply human approach to one of the sector's most pressing challenges: what does it actually take to help people be change fit, not just change managed?

In this episode:

Why 88% of transformational projects fail and why it's a people problem, not a strategy problem
The difference between a team that's energised by purpose and one that's just going through the motions
How Lego Serious Play works in practice and why it unlocks things that PowerPoint simply can't
The five things every organisation needs in place for change to succeed
What thriving actually looks like
How to lead a team through redundancy

Links & Resources

Jump In Puddles: https://jumpinpuddles.co.uk/
Follow Janine on LinkedIn: https://www.linkedin.com/in/janinechandler/
Unicef UK CEO Philip Goodwin's LinkedIn post on Lego Serious Play strategy: HERE
Dorothy House Hospice Care: https://www.dorothyhouse.org.uk/
THINK — our website: https://thinkcs.org/

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Produced by The Good Studio - thegoodstudio.co.uk

Why change can't be managed - with Kate Collins

THINK Consulting Solutions — Tue, 14 Apr 2026 01:01:00 +0100

Change is easy to announce and hard to do well. In our very first episode, hosts Matt Smith and Joe McGuinness sit down with Kate Collins – founder of Kate Collins Consultancy and former Chief Executive and Director of Fundraising at Teenage Cancer Trust – for an honest, insightful conversation about what it really takes to lead people through change.

After 16 years at TCT, Kate brings a rare blend of hard-won experience, radical honesty, and genuine warmth to one of the most searched-for yet least-talked-about topics in leadership: how to lead people through change – especially when they really don't want to go.