Shared Insights: The Podcast from Upland BA Insight

The ILTACON Experience with Upland BA Insight Legal Solutions Director Kim Stein

TruStory FM — Tue, 13 Sep 2022 03:29:00 -0700

Kim Stein brings decades of experience as a legal solutions and workflow specialist. As Upland BA Insight’s director of legal solutions, she has a rich and unique perspective on our industry. This week, Kim joins Pete Wright to share her insights as reflected through the lens of our premier educational and networking event in the legal sector: ILTACON.

ILTACON was a four-and-a-half day conference with comprehensive peer-driven programs, educational content, and plenty of networking opportunities. Kim shares her perspective on Upland BAI’s role at the conference, leading the sector with relevant solutions to our industry. This year's big theme: Data. Where does it exist? How is it managed and transformed into knowledge for legal teams? What is the value proposition for investment in systems to help firms turn that value proposition into something that can be leveraged? And how are our best clients using our connectors to do just that for their legal teams right now? Listen in for Kim’s thoughts on all of this and more.

(00:00) - Welcome to Shared Insights
(00:08) - Introducing Kim Stein
(00:40) - About ILTACON
(02:10) - Upland BAI at ILTACON
(04:58) - The Value Proposition of Productivity
(07:18) - Machine Learning, AI, Blockchain
(11:49) - The Upland BAI Presence
(13:50) - Our Friends at Ogletree

Intranet Upgrades in a Global Pandemic at Ogletree Deakins with Chief Knowledge Officer Dave Boland

Dave Boland, Sean Coleman, Pete Wright — Wed, 01 Jun 2022 23:00:00 -0700

Today on the show we’re talking about upgrades. Ogletree Deakins is a law firm specializing in labor and employment, and over the last few years, Chief Knowledge Officer Dave Boland and team have been working to move from SharePoint 2010 to SharePoint Online, replacing their old enterprise search and integrating the firm’s search needs under one banner, all available across a wide selection of devices for a diverse set of users.

This meant, of course, integrating with other firm systems: document management systems, client matters, intranet content, firm expertise, and more, and doing it all in a simple, seamless interface.

Today, Dave Boland joins Pete Wright and Sean Coleman, our senior director of operations, to talk about the Ogletree project, the BA Insight partnership, and lessons learned along the way.

BA Insight Meets Microsoft Azure Cognitive Search

Massood Zarrabian, Pete Wright, Liam Cavanagh — Mon, 05 Oct 2020 01:00:00 -0700

BA Insight announced the immediate availability of BA Insight Search for Workplace powered by Microsoft Azure Cognitive Search. This solution is a first of its kind; it reduces store-by-store search bringing knowledge to users, regardless of where the information is. But, what does that mean for you?

Liam Cavanagh, principal program manager for Azure Cognitive Search at Microsoft, and Massood Zarrabian, our very own Chairman and CEO, are here today to walk us all through the vision in the underlying Microsoft technology, why organizations should consider it, and how BA Insight’s solution creates an incredible opportunity for your users.

Links & Notes

(02:17) - Why ACS?
(05:37) - Why this product?
(07:24) - Meeting End User Expectations
(09:58) - Wordpress and the future of enterprise search
(11:35) - Vision of Cognitive Services
(13:23) - Examples
(22:25) - Key Lessons
(24:53) - Learn More

Knowledge Management in Crisis Response with Chris Smith

Pete Wright, Chris Smith — Thu, 18 Jun 2020 00:00:00 -0700

Chris Smith is the internal entrepreneur at a major New York-based law firm. He works with the firm's lawyers to identify opportunities, shape creative solutions. His specialty is making knowledge management work, and he's with us today to reflect on Knowledge Management challenges through the lens of our current global context: COVID-19.

Links & Notes

Connect with Chris Smith on LinkedIn

(00:00) - Welcome to Shared Insights
(00:16) - Introducing Chris Smith
(01:00) - Recognizing things are changing in the world
(05:08) - Building Resilience
(09:16) - "Prepare to not be there"
(13:56) - Generational readiness
(18:55) - Physical changes
(21:19) - Lessons learned for future architecture
(23:25) - Surprises

Building KM Across Generations: Daniel Ranta on Transparency, Findability, and Unity in Knowledge Management

Daniel Ranta, Pete Wright — Tue, 19 May 2020 08:53:06 -0700

Daniel Ranta has spent the last five years responsible for a massive knowledge management implementation at General Electric integrating hundreds of communities, unifying search, and delivering expertise connectivity that enabled transformative new capabilities across the organization. He joins us today to share his experience in building knowledge management systems and architecting knowledge networks that work, and some guidance if you find your efforts are coming up short.

Links & Notes

Connect with Daniel Ranta on LinkedIn

(00:00) - Welcome to Shared Insights
(00:18) - Introducing Daniel Ranta
(02:19) - Building transparently
(03:08) - "Follow the Shoe"
(03:34) - Stacking Hands Strategy
(05:43) - The value of the knowledge broker
(08:02) - The Killer App: Forums and Finding Expertise
(13:21) - The Wiki as a Service initiative
(20:05) - Ingredients for successful KM implementation
(23:06) - Pitfalls
(25:10) - Leading into KM, for Generations

Get ready to unleash your data across systems with Connectors, Microsoft Search at Ignite 2019

Tony Malandain, Pete Wright — Tue, 19 Nov 2019 03:00:00 -0800

BA Insight founder and head of development Tony Malandain joins us today to share his experience at Microsoft Ignite 2019. The continued investment in Microsoft Search is paying off with announcements from the company in AI, Modern Search UI, and more. But the keystone for us is around Microsoft Graph and connectors paving the way for a new wave of integration through the BA Insight ConnectivityHub, currently in preview. This week on the show, Tony gives us our own preview and a set of resources to help you make sense of the changes ahead.

Links & Notes

Invite AI to your Enterprise Search with Sanjaya Paudel

Sanjaya Paudel, Pete Wright — Wed, 04 Sep 2019 03:00:00 -0700

Sanjaya Paudel offers an introduction into the kinds of benefits that come with integrating artificial intelligence and machine learning into your enterprise search solutions.

Investment in artificial intelligence and machine learning can yield quick benefits for your users. Today, BA Insight Solutions Consultant Sanjaya Paudel offers an introduction and a few examples the demonstrate the power of AI in applications such as document summarization, expertise location, super-accurate image and video search by content, and more.

Better Together: AI-Driven Enterprise Search and ServiceNow Digital Workflow

Sean Coleman, Pete Wright — Tue, 30 Jul 2019 06:00:00 -0700

ServiceNow has become ubiquitous across enterprise computing in a wave of organizations digitizing their most important workflows. But these workflows exist in the present. This week on the show, BA Insight CTO Sean Coleman joins us to describe how AI-driven enterprise search can augment these workflows and bring greater efficiency, satisfaction, and service to your users and stakeholders.

Links & Notes

Everything that was science fiction when we were kids is now real

BA Insight — Fri, 31 May 2019 06:00:00 -0700

Artifacts and dreams of our science fiction childhood are coming to pass at a greater rate than ever before. Even the elusive flying car seems to be getting some traction. But what about the tools and technologies that hover around us that help us get our work done every day? Our phones have replaced hundreds of individual products in our lives and yet we see this as obvious today.

This week on the show author, speaker, and futurist Sid Probstein joins us to talk about the perils of prediction in technology, and the delights that come at the end of the trending rainbow.

About Sid Probstein

Product and technology leader with entrepreneurial background in startups, enterprise software, cloud, messaging & collaboration systems, search engines, natural language processing, big data, machine learning, AI, remote & distributed product development, etc. Python and recent c# hacker. Social media and live music fan. Author, speaker and futurist.

Links & Notes

BA Insight CEO Massood Zarrabian helps you develop a sound business case for search

BA Insight — Wed, 08 May 2019 06:00:00 -0700

How do you capture a viable return on your search investment? BA Insight CEO Massood Zarrabian joins us today to help you develop a business case to do just that with an emphasis on Return on Value (ROV).

His latest white paper, Internal Search: Developing a Business Case, presents his perspective on the landscape of investment in internal search including the challenges of measuring ROI and the inaccuracy of the methods used historically. He shares how organizations have found Return on Value (ROV) a better measure to capture the return on their search investment, focusing on the return that comes from having more engaged employees.

We invite you to contact Massood directly via email at mzarrabian@BAinsight.com to request your own copy of the white paper and start a conversation.

Innovation and exploration in enterprise search at Orrick

BA Insight — Fri, 29 Mar 2019 03:00:00 -0700

Knowledge architect Scott Mortenson shares his experience in building enterprise search applications for global law firm Orrick. Efficiency and effectiveness are everything for the firm and its clients, so creating a system that is both powerful and discoverable for end users means bringing all the right tools into play.

The team brings a powerful search solution for millions of documents and assets to users through an open source front end, backed by Microsoft's SharePoint search. Today on the show, Mortenson shares the opportunities their latest search application offers the organization, along with some surprising challenges along the way.

Links & Notes

Plumbing the Depths of Data with AI and Natural Language Processing

BA Insight — Wed, 06 Mar 2019 00:00:00 -0800

Developments in artificial intelligence and natural language processing is progressing at a blistering pace thanks to investments from Microsoft, Google, Amazon and others. But how easily you can make use of these incredible technical resources depends on your facility with the tools, APIs, and your understanding of the strengths of each company’s approach. Today on the show, BA Insight CTO Sean Coleman is back to share his team’s experience investigating the landscape of NLP technologies and how you can best make use of them in your stack, and the state of BA Insight’s own integrations with each.

Links & Notes

Connect with Sean Coleman on LinkedIn

Artificial Intelligence versus Human Intelligence: One Doesn’t Trump The Other

BA Insight — Wed, 30 Jan 2019 03:00:00 -0800

We hear it all the time — and it seems like such an easy solution to the metadata woes: let the AI tool crawl our data and assign metadata as it sees fit. If you’ve gone down that particular road, then you know where it ends up. That’s why BA Insight Technical Account Executive Jason McCullagh joins us today to bring a message of balance between what AI can accomplish and where you should focus on "old fashioned human intelligence" to best impact your efforts to improve findability.

Links & Notes

Esteve Pharmaceuticals Drives Integration and Collaboration Through BA Insight Connectors

BA Insight — Mon, 07 Jan 2019 03:00:00 -0800

Xavier Ayala is a digital business transformation strategist at Esteve Pharmaceuticals headquartered in Barcelona, Spain. Their challenge? How do you integrate SharePoint and OpenText LiveLink for quick access to terabytes of documents to over 2,500 employees?

Ayala joins us today to share the story of how they faced that challenge and the tools they used to do it. And it shouldn’t surprise you to hear that a key tool in their set comes in the form of BA Insight connectors, specifically Connector for LiveLink, and has opened the door for future migrations for the company in the coming year.

Links & Notes

Sean Coleman Brings Reflections on Microsoft Search from Ignite 2018

BA Insight — Fri, 07 Dec 2018 03:00:00 -0800

It’s been a busy season in the technology sector but now that conference travel is slowing down, we’ve caught up with BA Insight CTO Sean Coleman for a recap of his experience at Microsoft Ignite 2018. The big announcement for us this year centered on the company’s realignment around Microsoft Search. Our conversation with Sean starts there, but he brings a number of non-search related takeaways from his experience in Orlando as well!

Links & Notes

Patrick Rochel saves time, increases agility by going paperless at major financial services firm

BA Insight — Tue, 13 Nov 2018 22:00:00 -0800

Patrick Rochel serves as SharePoint Solution Architect at a major global financial services firm. He joins us today to share the story of transformation. In the wake of a legacy of paper, two years ago their CEO made an announcement: it was time for the company to go paperless.

Over 18 months, Patrick and his team worked to ingest mountains of paper and in that time brought 80% of the company’s records online. He shares the story of the project, the platforms, and the BA Insight software that helped his company bring their content repository into SharePoint and beyond.

Importance of Integrating Intelligence into your Intranet

BA Insight — Wed, 10 Oct 2018 22:50:00 -0700

Bonzai Intranet Founder and Director of Product, Michal Pisarek, joins us today to talk about the importance of integrating intelligence into your intranet. What does he mean by intelligence here? It’s more than throwing buzzwords like AI and Machine Learning around, and can also be deceptively simple. Listen in today as a seasoned expert in our field shares his observations in building search infrastructure that truly serves users.

Links & Notes

Town Planning: Building your new digital workplace

BA Insight — Mon, 10 Sep 2018 23:00:00 -0700

Sam Marshall is the owner of ClearBox Consulting where he’s specialized in intranets and the digital workplace for nearly two decades. Today, he works on digital workplace strategy and the business side of Office 365. He is the lead author of the annual ‘SharePoint Intranets in-a-box report’ and he’s here today to talk to us about employee experience in the digital workplace, diagnosing enterprise search, and how to approach the people challenges you might run into along the way.

Links & Notes

Intelligent Search Technology Continues to Make Huge Strides

BA Insight — Tue, 07 Aug 2018 22:50:00 -0700

What are some of the most exciting search technology innovations so far this year to make enterprise search more intelligent and user friendly? BA Insight’s CTO and Chief Customer Officer Sean Coleman and Advisory Board Chair Jeff Fried sit down to talk about the tools and technology that has them eager to develop and deliver, which includes major advancements in AI and ML. Join in for their thoughts on search technology that has them excited in 2018, as well as what's keeping them up at night!

At Korn Ferry, great search is step one toward great collaboration

BA Insight — Wed, 18 Jul 2018 06:00:00 -0700

This week, Korn Ferry Senior Vice President and CIO Bryan Ackermann joins us to talk about the business challenges that come with aggressive mergers and acquisitions and how SharePoint and BA Insight software has helped them not only mitigate the frustrations of growth, but keep their eye on a future in which search is only step one toward invisible, secure collaboration for his company anytime, anywhere in the world.

Korn Ferry is a key player in leadership development as a talent and recruiting partner to 93% of the FORTUNE 100. The company is nearing 50 years old in just a few years and currently moves 100,000 people through its leadership programs each month.

Elastic V. SOLR: Is there one right choice?

BA Insight — Wed, 27 Jun 2018 06:00:00 -0700

This week on Shared Insights, founder of Boston-based KMW Technology, Kevin Watters, joins BA Insight CTO Sean Coleman for a discussion of the technical and organizational merits of these two powerful platforms — Elastic and SOLR — from their open source roots to integrations with other systems to core features of each. How likely is it that one of these solutions will meet all the needs of your organization? Join our experts to find out!

Links & Notes

Microsoft's Development of More Personalized and Intelligent Search Solutions

BA Insight — Thu, 07 Jun 2018 06:00:00 -0700

Mark Kashman is a Senior Product Manager on the SharePoint team at Microsoft focused primarily on SharePoint Online — the mobile and intelligent intranet. Mark returns to the show today to talk about the mountains of content we create every day, and the deeply personalized and intelligent search tools companies like Microsoft are building to help users, IT, and developers better support their users. Plus, Mark brings news of the new Microsoft podcast he hosts, The Intrazone.

Links & Notes

Mars, Inc's Mark Christianson Talks About Using Patterns and Analytics to Understand User Behavior

BA Insight — Tue, 22 May 2018 06:00:00 -0700

Mark Christianson serves as Digital Experience Delivery Senior Lead, Global Services at Mars, Inc. Mark joins us on the show this week to talk about data — mountains of data — and the constant challenge to stay ahead of the needs of tens of thousands of business associates at the company to help them do their jobs better. From machine learning to natural language processing, Mark and his team are pushing their systems to unveil new insights, and he shares how his operational processes have had to evolve to support the work as well.

About Mars, Incorporated

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.

For more information about Mars, please visit www.mars.com. Join us on Facebook, Twitter, LinkedIn, Instagram and YouTube.

Diving Head-First into Taxonomies with Helen Lippell

BA Insight — Tue, 08 May 2018 06:00:00 -0700

Helen Lippell has run her own consultancy since 2007, working as a specialist in taxonomy, metadata, ontologies and enterprise search. She loves getting stuck into projects and working with clients to figure out how best to use the messy content and data they have. She has supported organizations such as the BBC, gov.uk, Financial Times, Pearson, and Electronic Arts.

Helen joins us today to help our audience better understand taxonomies and search and how solid metadata can support your organization through the scourge of digital entropy.

Links & Notes

Nationwide's Ted Williams Discusses Why Enterprise Search Fails and the Importance of Staffing It

BA Insight — Mon, 23 Apr 2018 06:00:00 -0700

Computers can do a lot, but they can't do it all. This week, Nationwide's Ted Williams shares platform stories, and the critical factor of human intervention in truly useful enterprise search. Ted serves as SharePoint Information Architect with Nationwide and is intimately familiar with what makes enterprise search tick, why it fails, and what he and his team are working on to make search smarter for their users.

Overcoming Enterprise Search Challenges with Architect Bob Bachand

BA Insight — Thu, 12 Apr 2018 05:00:00 -0700

Bob Bachand serves as search architect for a major Fortune 100 organization. As such, he's accustomed to dealing with the complexities of unifying the search experience for his users across platforms and applications. Today, he joins us to talk about his experience working on search systems that are evolving rapidly, and the BA Insight products that help him to create a more streamlined and intelligent search for this global company.

Jeff Fried's Top 10 Predictions for 2018

BA Insight — Tue, 16 Jan 2018 06:00:00 -0800

We've wrapped up a remarkably eventful year in search and this week on the show, BA Insight CTO Jeff Fried will share his top 10 predictions for 2018 across the search landscape. From machine learning to hyper-personalization to voice, AR, and more, Jeff shares his thoughts that might just influence where you place your attention in the coming year. Before we get started, we've got a recap of just how far we've come in the last year!

Links & Notes

Search Predictions for 2018 — BAInsight.com

The State of AI in Search

BA Insight — Thu, 28 Dec 2017 06:00:00 -0800

This week, Jeff Fried lands after a whirlwind of speaking and learning to share his report on the state of AI in enterprise search as we wrap 2017. Developments in deep learning, ensemble and transfer learning are allowing savvy engineers to do things more efficiently and more clearly than ever before. There's still a disappointing lack of interoperability across platforms. Plus, the hype cycle is thriving, even as real, substantive development aims to catch up to it. Finally, are people giving up on SharePoint search? All that and more in this, our final show of the year. Happy holidays!

Links & Notes

(00:00) - Welcome to Shared Insights
(00:56) - Find Shared Insights on YouTube
(01:24) - Find Shared Insights on Spotify
(02:44) - The Latest in AI in Search
(05:50) - Deep Learning
(06:50) - Jeff's talk on Collab365
(08:56) - The Chat Bot is Dead. Long Live the Chat Bot.
(10:56) - Lack of Interoperability Across Platforms
(12:32) - Ensemble Learning
(13:18) - Transfer Learning
(14:51) - Deep Neural Nets
(16:20) - A Report on the Hype Cycle
(18:14) - What's new at BA Insight in AI?
(24:56) - The Cognitive Arms Race
(27:11) - Are People Giving Up on SharePoint Search?
(28:59) - Learn more

Lessons on Implementing Information Management with Robert Bogue

BA Insight — Mon, 18 Dec 2017 06:00:00 -0800

We're talking about information today, specifically, how we implement and utilize the tools and software at our disposal to improve the way we interact with our information when we need it. To help us, we are honored to have Robert Bogue as our guest. Robert is a sought-after speaker, author and consultant who shares his passion by helping organizations become more effective, efficient, and successful. He's written 25 books, speaks around the world, and is here today to share some of the key lessons he's learned on implementing information management. He has just launched his latest course for the Association for Information and Image Management, Implementing Information Management on SharePoint and Office 365.

Links & Notes

Live from European SharePoint 2017 with Christian Buckley

Christian Buckley, BA Insight, Pete Wright — Wed, 06 Dec 2017 22:00:00 -0800

CollabTalk founder and CEO Christian Buckley is back this week, sitting down with CTO Jeff Fried at the European SharePoint Convention 2017 in Dublin, Ireland. This week, they cover the latest trends coming out of Dublin including the latest announcements in hybrid and the Azure stack, the maturing culture around cloud adoption, the continuing embrace of social through Teams and more!

Links & Notes

What Goes into a Large Enterprise Search Project?

BA Insight — Thu, 16 Nov 2017 06:00:00 -0800

This week on the show, BA Insight solutions consultant and project lead Sanjaya Paudel joins us with a successful implementation story about a life sciences customer. This project brought together multiple pieces of BA Insight software and client systems, creating an enterprise search system reaching users around the globe that made their daily lives more productive.

Links & Notes

Our Expert Panel Shares Highlights & Opportunities in Microsoft's Latest Announcements from Ignite 2017

BA Insight — Thu, 12 Oct 2017 06:00:00 -0700

BA Insight CTO Jeff Fried is fresh from Microsoft Ignite 2017 and has gathered an expert panel of findability practitioners to help explain some of the biggest announcements that will impact your work in search. SearchExplained's Agnes Molnar, Puzzlepart's Mikael Svenson, and FindWise's Mikael Wendelius sit in to unpack their favorite announcements from updates to security and usability, to changes to the Microsoft Graph, to SharePoint and Bing for Business.

Links & Notes

A Perspective on our Best-of-Breed Approach — BA Insight Blog
Ignite sessions Recommended search-related sessions: BRK2181, BRK3216, BRK3266, BRK2403, BRK1062, THR2038
Connect with Agnes Molnar on LinkedIn
Search Explained
Jumpstarting Search in SharePoint and Office 365 with Agnes Molnar
My thoughts about modern search experiences in Office 365 — Microsoft Ignite Reflections — Agnes Molnar
Connect with Mikael Svenson on LinkedIn
Mikael Svenson's blog
Connect with Mikael Wendelius on LinkedIn
In Search for Insight — Based on Enterprise Search and Findability Survey 2012-2016
Findability Day â€” information from Findwise

Live From Ignite — Microsoft's Naomi Moneypenny on Intelligent Search & Discovery at Ignite 2017

BA Insight — Thu, 05 Oct 2017 06:00:00 -0700

We're fresh off the floor at Microsoft Ignite 2017 where Naomi Moneypenny, senior product manager for SharePoint, OneDrive, and Yammer at Microsoft, is sitting down with Jeff Fried to talk about some of the more important announcements from the company around SharePoint, search, and the Microsoft Graph. Adding capabilities to Graph and driving learning from collaborative behaviors across your company is central to increasing intelligence in search. At Ignite, the team is discussing how research, collaboration, and more can be directly informed by the Graph — it might not look like search as we know it, but it's happening all around you, bringing search wherever you are.

Learn how Naomi's team is pushing search forward through the Microsoft Graph, and how the Graph will influence the work we do across Microsoft products such as Bing for Business.

Links & Notes

Find what you want, discover what you need with personalized intelligent search across Microsoft 365 by Naomi Moneypenny
Accelerate productivity with search and discovery in SharePoint and Office 365 with Naomi Moneypenny and Kathrine Hammervold

An Open Source Perspective on Enterprise Search

BA Insight — Thu, 21 Sep 2017 06:00:00 -0700

Today we're talking about enterprise search from the open source perspective. Joining BA Insight CTO Jeff Fried for this conversation is Charlie Hull, director and co-founder at Flax and open source search specialist. From the importance of test-based relevance and tuning in search, to the drive to help administrative teams understand the critical role search can play in business efficiency, Charlie and Jeff share their perspectives on the new renaissance of the enterprise search space.

What's more, Charlie introduces his new book, co-written with Udo Kruschwitz, Searching the Enterprise:

Search has become ubiquitous but that does not mean that search has been solved. Enterprise search, which is broadly speaking the use of information retrieval technology to find information within organizations, is a good example to illustrate this. It is an area that is of huge importance for businesses, yet has attracted relatively little academic interest. This monograph will explore the main issues involved in enterprise search both from a research as well as a practical point of view. We will first plot the landscape of enterprise search and its links to related areas. This will allow us to identify key features before we survey the field in more detail. Throughout the monograph, we will discuss the topic as part of the wider information retrieval research field, and we use Web search as a common reference point as this is likely the search application area that the average reader is most familiar with.

Searching the Enterprise is available from now Publishers.

Links & Notes

Behind The Scenes of the BA Insight SmartHub with CTO Jeff Fried

BA Insight — Thu, 14 Sep 2017 06:00:00 -0700

BA Insight CTO Jeff Fried walks us through the thinking behind BA Insight's newest product, SmartHub. Positioned to be at the center of your intelligent search, SmartHub works with Elasticsearch (on-premise and cloud), SharePoint Search (on-premise or cloud), or Azure Search and is integrated with Google Cloud Machine Learning, Microsoft Cognitive Services and over 60 enterprise systems right out of the box to help you create a new generation of intranets and intelligent search solutions. Armed with practical examples, Jeff illustrates how SmartHub puts a user-accessible face on complex engineering and delivers a truly transformative search experience across the enterprise.

Links & Notes

Search and the state of GSA Replacements with MC+A's Michael Cizmar

BA Insight — Thu, 13 Jul 2017 06:00:00 -0700

Michael Cizmar is founder and Managing Director of MC+A, specializing in helping organizations improve their bottom line by implementing cloud and search technologies. He joins us today for a conversation on search and the importance of findability, specifically in light of Google's announcement that the Google Search Appliance has reached sunset with phase-out of the product beginning early 2016, targeting complete discontinuation by 2019. What does this mean for platform decisions moving forward? MC+A is Google for Work Partner so we count on Michael's expertise to help us navigate search in this post-GSA landscape.

Links & Notes

Cognitive Computing and Search with CCC's Sue Feldman and Hadley Reynolds

BA Insight — Thu, 29 Jun 2017 06:00:00 -0700

A few weeks ago, Jeff walked us through his perspective on the State of Search. In that conversation, Cognitive Search came up a number of times as an area that defines a next great wave of innovation coming in the search space.

Today we have two fantastic guests with us on the show to help us better understand what is going on in this area. Hadley Reynolds and Sue Feldman are co-founders and managing directors of the Cognitive Computing Consortium, they are both eminent analysts deeply versed in search and have much to teach in the role cognitive computing has in the rapidly evolving search space.

Links & Notes

Next-Gen Analytics with NGAGE CEO Paul Henry

BA Insight — Thu, 22 Jun 2017 06:00:00 -0700

Paul Henry, Chief Executive at NGAGE Intelligence, Inc, joins BA Insight CTO Jeff Fried to talk about the latest advancements with its next-gen NGAGE analytics offering, the fruits of a partnership we announced in January of this year.

The new enhancements bring an updated, easy-to-use interface to the NGAGE data model and extends it, allowing customers to more effectively and efficiently leverage the data they have toward behavioral insights. This puts a new level of insight into customer's hands — go broad and see KPIs from the start, or go deep and see how your users are truly interacting with data across your applications.

Links & Notes

The State of Search with BA Insight CTO Jeff Fried

BA Insight — Thu, 15 Jun 2017 06:00:00 -0700

This week on the show, BA Insight CTO Jeff Fried shares his perspective on the State of Search and BA Insight's strategy around the coming wave of change in the field. While technology is improving, the problems we're working to solve are becoming more challenging too, and the tools we have at our disposal to address them is forcing new paradigms in organization, access, and structure. From AR, to VR, to social and the cloud, your strategy for building a search platform — or replatforming — starts here.

Links & Notes

Lessons Learned from Legal Implementations with Rick Fafard

BA Insight — Thu, 08 Jun 2017 06:00:00 -0700

Rick Fafard, BA Insight's technical director of professional services, is back to share his experience working with legal customers large and small in their effort to implement BA Insight solutions. He takes us behind the scenes on the decisions that serve to bring improved access to matter and information in an industry that has quickly become a leader in information utilization and organization at scale. Along the way, Rick shares a story of one client that brought together four regions, clients, and thousands of staff in an efficient and user-friendly search implementation.

Links & Notes

Introducing Search for Dynamics

BA Insight — Thu, 01 Jun 2017 06:00:00 -0700

Last week, BA Insight launched Search for Microsoft Dynamics bringing instant, enterprise-wide search results related to the specific case or opportunity a user is viewing, connecting Dynamics 365, SharePoint, and content from over 60 other enterprise systems, displaying content directly in Dynamics 365. This week on the show, BA Insight CTO Jeff Fried to bring us more detail about this new product, what it fixes in existing Dynamics search, and how you can get started right away as a BA Insight customer!

Links & Notes

The Future of Findability — Guest Panel on Microsoft's Month of Announcements 2017

BA Insight — Thu, 25 May 2017 06:00:00 -0700

On the heels of a full month of Microsoft events, we've got a panel of guests ready to take on the latest from Microsoft, from the future of SharePoint through new developer capabilities announced at Build and the SharePoint Virtual Summit. What is the developer take on Microsoft's direction and what it means to us, findability, and beyond?

Joining BA Insight CTO Jeff Fried we have returning guest Mikael Svenson, CTO of Puzzlepart; Matthew McDermott, director at Aptillon; and Marc Anderson of Sympraxis Consulting.

Links & Notes

Large Pharmaceutical Marries the Power of ElasticSearch and SharePoint

BA Insight — Tue, 23 May 2017 06:00:00 -0700

This week on Shared Insights we're continuing our series on search in life sciences. Today, BA Insight chief customer officer Sean Coleman wraps up his story of a global pharmaceutical firm building a next-generation search platform.

Last week, Sean explained how this customer ultimately selected SharePoint as the engine of their search platform. But that's not the whole story. Given the complexity of systems supporting research, the team had to ensure access to data in other repositories, too. Today we learn how the team integrated ElasticSearch, among others, into their SharePoint system offering power, access, and efficiency.

Links & Notes

Global Pharmaceutical Organization Implements SharePoint 2016 as a Next Generation Search Platform

BA Insight — Thu, 18 May 2017 06:00:00 -0700

This week on Shared Insights we're continuing our series on search in life sciences. Today, BA Insight chief customer officer Sean Coleman continues his story of a global pharmaceutical firm building a next-generation search platform.

In this episode, Sean explores the map of considerations that lead to the team's ultimate choice: SharePoint. Along the way, they were challenged by hosting considerations, O365 support, and more. Finally, Sean dives into the implementation from the perspective of project management — including their Agile approach to managing work — and cost, schedule, and performance variables along the way.

Links & Notes

Global Pharmaceutical Organization Looks to Build Next Generation Search Platform

BA Insight — Thu, 11 May 2017 06:00:00 -0700

This week on Shared Insights we're continuing our series on search in life sciences. Today, BA Insight chief customer officer Sean Coleman begins a story of a global pharmaceutical firm that sought to build a next-generation search platform.

Sean shares valuable background on this project, from the technologies they considered across the landscape of search solutions, to the driving factors motivating stakeholders throughout the organization. Join us as we explore considerations driving a world-class institution as they implement a world-class search platform to support their users in the face of technological and cultural complexity.

Links & Notes

The Future of Findability in the Legal Industry

BA Insight — Thu, 04 May 2017 06:00:00 -0700

The legal industry in under considerable pressure to change. Over the last 15 years, we've seen a massive wave of mergers and acquisitions and consolidation, along with pressures that come with Alternative Fee Arrangements. This in the face of a six year run of essentially flat demand for legal services according to Georgetown University's 2016 Report on the State of the Legal Market. Productivity is decreasing in every category of timekeepers except associate.

It is with this backdrop that Jeff Fried shares his perspective on the future of findability in the legal industry and the changes that these associated pressures are putting on large firms to take on through technology. The next wave of development in the field will come thanks to increased investment in R&D, and counting on the machines to take on a heavier load comes with its own set of concerns. Jeff sets the stage for change in our conversation this week.

Links & Notes

How a Life Sciences R&D Organization Used Scientific Search to Improve Results

BA Insight — Thu, 27 Apr 2017 06:00:00 -0700

This week on Shared Insights we're continuing our series on search in life sciences. Today, BA Insight CTO Jeff Fried brings us a story of an organization investing in scientific search first and foremost. Their efforts to connect to the systems they needed to support drug development yielded exceptional results.

From a usability perspective, researchers are spending a lot of time with information. For that reason, presentation was critical to support their needs and ensure they weren't missing results critical to their work. Learn how BA Insight software was able to bridge discrete bodies of data to offer a step up in information access and presentation for researchers and beyond, integrating external data sources, SharePoint, and more into one unified interface.

Links & Notes

Christian Buckley on Hybrid SharePoint's Promising Future, Details Latest Research

BA Insight — Thu, 20 Apr 2017 06:00:00 -0700

CollabTalk founder and CEO Christian Buckley returns to Shared Insights this week to share with us news of note around a major hybrid SharePoint research project he conducted in partnership with graduate students at the Marriott School of Management at Brigham Young University. The project is designed to give us a better understanding of the landscape of organizations actively pursuing hybrid SharePoint and the results paint a promising picture for the road to hybrid and beyond.

Links & Notes

A Successful Intranet Search Implementation in Life Sciences

BA Insight — Tue, 18 Apr 2017 06:00:00 -0700

Over the last few episodes, we've been discussing search in life sciences, particularly the challenges faced by pharmaceutical organizations as they adapt to regulation through mergers and acquisitions, heavy research and development, clinical trials, sales and marketing, and the force that is put on data requirements in these organizations as a result.

Today, BA Insight CTO Jeff Fried brings us a story of search in life sciences that showcases the power of search to enhance productivity at enterprise scale. In this case, the organization has studied the impact of their new search to begin to collect data around adoption and effectiveness, and the results so far are impressive. Join us!

Links & Notes

Using Search to Extract Quick Value from M&A in Life Sciences

BA Insight — Thu, 13 Apr 2017 06:00:00 -0700

This week, BA Insight CTO Jeff Fried continues the story of search in life sciences with two cases. The first showcases the power of search to enhance productivity at enterprise scale. The second, a story of search and the direct impact of surfacing new insights to scientists by connecting discrete sources seamlessly.

Links & Notes

Reducing Duplication in Life Sciences R&D

BA Insight — Thu, 06 Apr 2017 06:00:00 -0700

Last week on the show we started our conversation on search in life sciences, particularly the challenges faced by pharmaceutical organizations as they adapt to regulation through mergers and acquisitions, heavy research and development, clinical trials, sales and marketing, and the force that is put on data requirements in these organizations as a result.

This week, BA Insight's Jeff Fried continues the story of search in life sciences with two cases that showcase the power of data to combat the risks of ballooning research costs, soften the cultural rifts that come from access to information, and improving efficiency by de-duplicating efforts to stunning results.

Links & Notes

Moving 150 bananas per second and other insights from Elastic{ON}17 with Elastic's Shane Connelly

BA Insight — Thu, 30 Mar 2017 06:00:00 -0700

Today on the show we present a conversation between BA Insight CTO Jeff Fried and Shane Connelly, Principal Product Manager at Elastic. The two begin their conversation on their rich competitive history that has led them to their current roles in the industry, through great consolidation in the field, to our broader and more accessible search horizons today.

This conversation comes on the heels of Elastic{ON}17 in San Francisco, with resources, keynotes, and demos linked below. Shane introduces us to Elasticsearch and how the Elasticsearch stack faces up against the explosion of data and requirements to access it as the company crests 100 million downloads and beyond.

Links & Notes

The Hateful Eight: Portal Risks every CIO needs to know

BA Insight — Thu, 23 Mar 2017 06:00:00 -0700

This week on Shared Insights, BA Insight chief customer officer Sean Coleman is back to tell us a story of The Hateful Eight, the eight portal risks that every CIO needs to know.

While we're talking specifically about CIOs in the legal industry, these best practices inform the universe of all CIOs and CTOs charged with supporting Intranets, portals, and enterprise search infrastructure.

Links & Notes

The Evolution of Legal Technology with Jeff Bodem

BA Insight — Thu, 16 Mar 2017 06:00:00 -0700

Jeff Bodem serves as BA Insight's director for North American legal markets and as a twenty-year veteran in the legal industry he joins us to talk about the evolution of technology in the field. From the prominence of the legal library to an exploding set of technology requirements, firms have seen technology as a key driver in firm success. Jeff leads us through some of the challenges that have plagued progress in the field, and the opportunities that have come with advances that have lead to cutting costs and increasing efficiencies in the firm.

Findwise Mikael Wendelius Shares Enterprise Search and Findability Report, Posts Promising Trends in Search Strategy

BA Insight — Thu, 09 Mar 2017 00:30:00 -0800

Findwise has released the results of their fifth annual "Enterprise Search and Findability" survey that reports how search is managed and used globally. There's some great news in the data that points to an increased sophistication around search strategy — among other great trends — across reporting organizations over the last five years.

Findwise Business Area Manager for SharePoint and Office 356 Mikael Wendelius joins us from Copenhagen to help us wade through the results, along with a brief preview of our upcoming joint webinar to be held on March 28, 2017. Registration available now!

Links & Notes

Search in Life Sciences — Regulation, Transparency & Efficiency

BA Insight — Thu, 02 Mar 2017 06:00:00 -0800

There are industries in which search is used intensively across different parts of the business, different roles, and functions, with different information intentions. One of those industries is life sciences. There are unique requirements in the life sciences as a regulated industry, not to mention the higher than average trend toward mergers and acquisitions and the complications that come from bringing disparate systems together. Today on Shared Insights, we begin a series on search in the life sciences industry with an overview of unique traits that face technologists supporting the industry, leading to a number of cases that define search success in some surprising ways.

Links & Notes

Microsoft's Mark Kashman on Intelligent Search, Delve, and the Evolving Microsoft Graph

BA Insight — Thu, 23 Feb 2017 06:00:00 -0800

This week, Microsoft announced a new search experience in Office 365, along with updates to Delve, all targeted at giving users a more personalized search experience that offers rich insight into the work you're doing, and better connects you to the work of your organization.

Microsoft's Mark Kashman joins us to walk through details of the announcement and share his insights into the broader implications of ongoing intelligent search development. And yes, we discuss the three laws of robotics in the process.

Links & Notes

Expanding Connections: Bring Recommind to SharePoint with BA Insight

BA Insight — Thu, 16 Feb 2017 06:00:00 -0800

Last year, we announced a strategic partnership between BA Insight and Recommind. Listeners will know Recommind as the brand behind Decisiv Search, an enterprise search leader of particular — though certainly not exclusive — interest to those in the legal field. Through this partnership, BA Insight has integrated Decisiv natively into SharePoint bringing Recommind's world-class search capability to all SharePoint customers.

Rick Fafard is BA Insight's technical director of professional services and joins us today to tell the story of this partnership and the opportunities that come with it in connecting users with the documents and experts they need to do their jobs.

Links & Notes

Faceted Search Comes to Mobile Today with New BA Insight Visual Refiners

BA Insight — Thu, 09 Feb 2017 06:00:00 -0800

This week, BA Insight announced the immediate availability of Visual Refiners for O365. It's a new version of the software you already love, bringing reactive design and mobile awareness so that data exploration can be done effectively, even on a mobile device.

BA Insight CTO Jeff Fried joins us on the show today to share the thinking that went into this release of Visual Refiners along with his favorite functions that offer not just user convenience, but insights into data inside the firewall your teams have never experienced — both at work, and on the road.

Links & Notes

Building the Business Case for Search

BA Insight — Thu, 02 Feb 2017 06:00:00 -0800

Ask your users to make the case for continuous improvement and investment in search, and you're likely to get a set of solid — potentially quite emotional — responses that stem from their experience struggling to find documents important them, their work, and their projects. And yet, even in the wake of user frustration, search is historically under-resourced.

Today on the show, our guest Martin White joins BA Insight CTO Jeff Fried to unwind the challenges facing the business in supporting increased investment in search and together they offer a set of actions to help you understand where you are in search, and helpful tools to guide your efforts to build the business case to improve it.

Martin White has been involved in the use of search technology since 1975. He is the author of four books on enterprise search, has conducted many search strategy and implementation projects since setting up his consulting business in 1999 and is a Visiting Professor at the Information School, University of Sheffield where he specializes in search evaluation methodologies. From 2011 to 2015 he was the Chairman of the Enterprise Search Europe conference. In 2013 he was asked by the European Commission to undertake a study of the factors affecting the adoption of enterprise search technology in the EU.

Links & Notes

7 Steps to Building an Intranet that Your Employees will Love

BA Insight — Thu, 26 Jan 2017 06:00:00 -0800

Your intranet brings with it the baggage of history. Users are accustomed to consumer tools that look great, move quickly, and allow them to find whatever they need to find, when they need to find it. But these same users are equally accustomed to their business tools that are historically slow, awash in complex menus, and ill-suited to deliver the kind of results they need to do their jobs.

Today on the show, BA Insight Chief Customer Officer Sean Coleman, and Emgage Head of Product Development Harout Katerjian join us to share seven steps to building an internet that your employees will love.

Links & Notes

Microsoft, Facebook & Slack — The Fight for Teams in 2017 with Peter O'Kelly

BA Insight — Thu, 12 Jan 2017 06:00:00 -0800

Collaboration is the word for 2017, and the dominant tool for bringing modern collaboration and communication to your enterprise teams has yet to emerge. Between media darling Slack, Microsoft Teams, and Workplace by Facebook, the coming year is poised to bring a significant settling to this market, and you might find your users clamoring for a new environment as a result.

Peter O'Kelly of O'Kelly Associates joins BA Insight CTO Jeff Fried and Pete Wright for a state of the union of collaboration tools. Peter has been working in this space since the early 1980s. He worked on the Notes product management team for several years, and later ran product management for Groove Networks. He's been an industry analyst (including VP and research director at Burton Group) and also worked on enterprise collaboration solutions at Microsoft. Today, as an independent consultant, Peter helps software vendors with product and competitive strategies in communication, collaboration and database tools.

Links & Notes

Jeff Fried's Top 10 Predictions for 2017

BA Insight — Thu, 22 Dec 2016 06:00:00 -0800

This week on the show, BA Insight CTO Jeff Fried joins us to share his predictions for 2017 across the search landscape. From Microsoft Graph to Facebook to Teams and Slack, not to mention his milestones on the road of the inexorable march to the cloud, Jeff shares his recommendations that might just influence where you place your attention in the coming year. Before we get started, we've got a recap of just how far we've come in the last 18 months.

Links & Notes

Jeff's Top 10 Predictions for 2017 at BAInsight.com

Connected Intranets, their Managers, and the Science Fiction Future of SharePoint Search

BA Insight — Thu, 10 Nov 2016 06:00:00 -0800

We’re talking about Intelligent Intranets on the show this week, this on the heels of Jeff Fried’s talk at Intranätverk in Stockholm. But today, we approach intelligence not from the perspective of IT and system administrators, but for Intranet managers, those who are looking for an Intranet that’s connected, organized, flexible, personalized, and proactive, but don’t always have the deep technical resources to deliver. This week on Shared Insights, Jeff shares his experience as a speaker at the conference and his key observations from this global community of those on the front lines of managing their Intranets.

Links & Notes

Unraveling Cloud Hybrid Gotchas with BA Insight Director of Product Development Tony Malandain

BA Insight — Thu, 27 Oct 2016 06:00:00 -0700

BA Insight co-founder and director of product development Tony Malandain joins us today to share the product development perspective on Microsoft's innovations in Cloud Hybrid Search.

Any migration brings complexity, but a move from on-premises to the cloud brings with it whole classes of "gotchas" in security, extensibility, and even once-familiar administration. From the perspective of our listeners struggling around any sort of migration and the complexity that comes with it, Tony will share his perspective on why Cloud Hybrid Search matters to us today, and give you a roadmap to some of the obstacles that can trip you up in the process.

Links & Notes

The Insiders: Neil Hodgkinson & Mikael Svenson Highlight Ignite 2016 with BA Insight's Jeff Fried

BA Insight — Thu, 13 Oct 2016 06:00:00 -0700

As promised last week, we’re continuing our recap of Microsoft Ignite 2016 with two more terrific guests. Neil Hodgkinson is senior program manager at Microsoft in the Sharepoint Product Group and Mikael Svenson is principal consultant at Puzzlepart and Partner Technology Solution Professional for Microsoft. Both our guests managed an exhaustive presenter schedule at the conference. As such, we open our conversation by assessing the key messages critical to adoption and implementation coming from the engineering teams, and how well they feel those messages were received.

Hybrid, the cloud, Azure, Intelligence, and even Delve are all on the table as our guest experts share their wisdom and excitement for both what was announced at Ignite, and what brilliant partners will be building on top of these platforms next.

Links & Notes

Cortana Did All The Work at Microsoft Ignite 2016 — A Report from Jeff Fried

BA Insight — Tue, 11 Oct 2016 06:00:00 -0700

BA Insight CTO Jeff Fried is back and well recovered from his Atlanta adventures at Microsoft Ignite 2016. This week on Shared Insights, Jeff brings us his report from the conference and a review of the things that will matter most for those who use and administer Microsoft business tools.

The big themes of the event were built on four pillars: Security, Intelligence (especially machine learning), Collaboration, and Cloud. New features in SharePoint aim to leverage new tools on each pillar, from modern Teamsites, the SharePoint Framework, and new Microsoft Graph capabilities to boot. Microsoft highlighted a deep new strategic partnership with Adobe and their Creative and Marketing Cloud products which looks to be a promising long-term relationship a rich source of new business intelligence.

Links & Notes

Going Deep on Search Security with BA Insight's John Lenker

BA Insight — Thu, 06 Oct 2016 12:00:00 -0700

Today, we’re talking about security — Search Security — and the unique complexity that comes with administering a system that is both secure and fluid for your users. Security and auth is a complicated subject to begin with. But the requirements of search — to be both completely secure and efficient for users across heterogeneous systems — makes search security even more complex. To help us dive into this subject is our very own John Lenker, pilot, solutions architect for BA Insight. John demonstrates what it takes to build a responsive and secure search, from Active Directory integration to policy maintenance, across massive and diverse collections!

Links & Notes

Professional Services & Legal Industry Perspective — What's Working & What's Coming In Technology?

BA Insight — Thu, 22 Sep 2016 06:00:00 -0700

Richard Harbridge serves as Chief Technology Officer and an owner of 2toLead. In his work, his writing and speaking, he’s become an invaluable resource to our community. He’s a trusted advisor to hundreds of organizations, helping them understand their current and future technology needs. To the rest of us, he’s an outspoken contributor to the field; an internationally recognized expert in Microsoft technology as well as marketing and professional services. It is thanks to his widely regarded expertise in this last area that he joins us on Shared Insights today as we take on technology trends impacting the professional services and legal industry: what’s working, and what is yet to come on our technology road ahead?

Notes & Links

Is Your Intranet Intelligent?

BA Insight — Thu, 08 Sep 2016 06:00:00 -0700

If your users have been in enterprise long enough, they likely have a conflicted relationship with the word Intranet. Is it the gold standard of deep access and collaboration? Or is it an even deeper well of lost assets? We’ve seen it all. Today, BA Insight CTO Jeff Fried brings us hope that in fact Intranets are changing, and builds a case that your next internet will be better, smarter, and faster.

Links & Notes

Collaboration: Failing or Flailing with Christian Buckley and Jeff Fried

BA Insight — Tue, 09 Aug 2016 06:00:00 -0700

Today, we’re taking on the deceivingly complex subject of Measuring Collaboration Success. We have an intuitive sense of what these words mean — we certainly know how to measure, and we understand contextually what collaboration looks like… but how do you know you’re growing? Succeeding? And changing as a result of your efforts to work collaboratively?

Christian Buckley is Chief Marketing Officer at Beezy, maker of the so-named comprehensive collaboration solution for Office 365 and SharePoint. He’s here today to share with us their “Measuring Collaboration Success” initiative by taking on just these issues.

Links & Notes

TAKE THE SURVEY — How do you monitor and measure collaboration success?
“What are the success factors behind collaboration?” — Download the White Paper
Follow #MeasureCollabSuccess on Twitter
Find Christian Buckley at BuckleyPlanet.com
Follow Christian on LinkedIn

Diving into Deep Text with Tom Reamy and Jeff Fried

BA Insight — Tue, 05 Jul 2016 06:00:00 -0700

BA Insight CTO Jeff Fried recently sat down with text analytics expert Tom Reamy on the eve of the release of Tom’s latest book, Deep Text: Using Text Analytics to Conquer Information Overload, Get Real Value from Social Media, and Add Big(ger) Text to Big Data

Their conversation begins with the book, but ranges far and wide from there. Intelligent agents, cognitive computing, semantic technology, deep learning, and of course Search, these two practitioners offer insights into the trajectory of the field, all in the context of Deep Text.

About Tom Reamy

Tom Reamy is currently the Chief Knowledge Architect and founder of KAPS Group, a group of knowledge architecture, taxonomy, and text analytics consultants. Tom has 20 years of experience in information architecture, intranet management and consulting, and text analytics. His academic background includes a Master’s in the History of Ideas, research in artificial intelligence and cognitive science, and a strong background in philosophy, particularly epistemology. He has published articles in various journals and is a frequent speaker at knowledge management conferences. When not writing or developing KM projects, he can usually be found at the bottom of the ocean in Carmel taking photos of strange creatures.

Links & Notes

Discovering Hybrid SharePoint with Vlad Catrinescu and Jeff Fried

BA Insight — Tue, 28 Jun 2016 06:00:00 -0700

Today on Shared Insights, we invite Vlad Catrinescu of VNext Solutions to the show to talk to us in more detail about Hybrid Sharepoint. Hybrid SharePoint offers great opportunity for your users, but brings with it increased complexity that can be frustrating during deployment. Vlad and BA Insight CTO Jeff Fried highlight the key features and benefits of Hybrid SharePoint deployment, along with red flags that can get in your way if you’re not careful.

About Vlad Catrinescu

Vlad Catrinescu is president of VNext Solutions. He’s a Microsoft MVP in SharePoint and specializes in deploying the perfect SharePoint Infrastructure, especially in high availability and disaster recovery scenarios and is founder of sharepoint-community.net — one of the most active SharePoint communities you’ll find. This month, Vlad launched Implementing a Hybrid SharePoint 2013/2016 Infrastructure on PluralSight and has offered listeners of Shared Insights 20% off for three months.

Links & Notes

SharePoint 2016 Search Explained with Agnes Molnar and Jeff Fried

BA Insight — Wed, 15 Jun 2016 06:00:00 -0700

Today on Shared Insights we're talking about the latest innovations in SharePoint 2016 search. Search Explained CEO Agnes Molnar joins BA Insight CTO Jeff Fried and Pete Wright to help us better understand the changes and opportunities for users, administrators, and search managers alike.

Jeff and Agnes outline what's new in SharePoint 2016 with examples for organizations looking to leverage Cloud Hybrid search, increased capacity, and more, and present the case for SharePoint search and the limitations of it in the enterprise.

About Agnes Molnar

Agnes Molnar is CEO of Search Explained, dedicated to helping businesses solve problems via Search-driven intranets, dashboards, and other business-critical applications. She's an author on this very subject, her first book, SharePoint 2016 Search Explained is available now. You can find Agnes at searchexplained.com.

ElasticSearch and BA Insight with CTO Jeff Fried

BA Insight — Tue, 14 Jun 2016 06:00:00 -0700

Elastic search is an open source search stack that has the potential to unleash your data inside SharePoint with BA Insight. With more than 50 million cumulative downloads, it's the fastest growing open source search technology with an impressive track record. Today, BA Insight CTO Jeff Fried introduces Elasticsearch, and outlines how the BA Insight tools can make use of powerful advanced search and analytics of Elastic to do more with the data you already have in a way that is completely natural to your existing users.

Links & Notes

BAInsight.com: BAInsight and Elasticsearch: Better Together

Cloud Hybrid Search with BA Insight CTO Jeff Fried

Pete Wright, Jeff Fried — Tue, 26 Jan 2016 14:43:00 -0800

BA Insight Chief Technology Officer Jeff Fried joins us today to introduce a new capability inside SharePoint that will dramatically impact your efforts to manage your cloud data sources. Cloud Hybrid Search promises to make it drop-dead simple to find content, wherever it may live. BA Insight has been a close partner with Microsoft throughout the development of Cloud Hybrid Search, and we're the first to have a live installation outside of Microsoft. Now we're thrilled to introduce it to our customers as the rollout program expands!

Links and Notes

SEO Inside Your Firewall with BA Insight's Sean Coleman

BA Insight — Tue, 26 Jan 2016 13:03:00 -0800

Search Engine Optimization is typically a function of your web or marketing teams, ensuring that your message is reaching the right external audience for your company at the right time. But what about your you internal content? Empowering your organization with the right tools and a smart internal SEO strategy can pay huge dividends in both efficiency and user satisfaction.

Today, BA Insight's Chief Customer Officer Sean Coleman joins us to talk about SEO inside the firewall. He and shares strategies for getting users on board and how you can achieve powerful results with SEO for intranets using BA Insight and SharePoint.

BA Insight CTO Jeff Fried shares the 10 Hallmarks of a Digital Expert — Introducing Expertise Locator

BA Insight — Thu, 17 Dec 2015 17:49:00 -0800

What makes an expert? Today, answering that question requires understanding the complex tapestry of our experience, contributions, and behavior across the digital landscape. The impression we leave across social media and our professional networks becomes just as important an indicator of our potential as our resume and education.

This week on Shared Insights, BA Insight Chief Technology Officer, Jeff Fried, joins us to define today's digital expert, and in the process introduces us to a new member of the BA Insight solution, Expertise Locator. If you've ever found yourself lost in search of experience in your organization, this episode is for you.

DLA Piper Amps Productivity through Deeper Integration of BA Insight Software

BA Insight — Tue, 01 Dec 2015 20:54:00 -0800

Michael Tominna is Director for Technology and Practice for DLA Piper, one of the world's largest law firms, with 4,000 attorneys supporting staff in equal number. Michael and his team have finished an upgrade to their robust search application, originally deployed in 2012. He joins us for a conversation around the opportunities and enhancements that come to users this year. Their implementation, which Michael discussed at the International Legal Technology Association conference, aimed to make searching for information more efficient while breaking down information silos using BA Insight software. Their objective:

help their users find content faster, more accurately, and more efficiently
Provide attorneys the tools to find all available knowledge within the firm and to be able to easily reuse that knowledge
Reduce the gap time between non-billable events across the firm
Reduce information silos
And create a unified view of information — improving visibility of all the firm's assets

Multiplying the Benefits of SharePoint with BA Insight's Mike Gregory

BA Insight — Tue, 01 Dec 2015 20:52:00 -0800

BA Insight's products extend the power of Microsoft SharePoint to significantly improve the way organizations find and work with content to meet the high expectations of their users. Today on Shared Insights, search expert Mike Gregory joins us to talk about how these technologies work together to take the SharePoint out-of-the-box experience and make it something truly transformational for users.