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    <description>Service industry business expert Brian Harding draws upon his many years of experience to share insights, strategies, tactics, and ideas to help business owners in service industries (like contractors, home and auto repair services, IT providers, CPAs, and B2B businesses) overcome challenges in their businesses. Brian takes on a wide range of topics small business owners face with growth, delegating, customers, employees, and processes, as well as the internal struggles and fears small business owners must overcome to build the business and lifestyle they dream of.</description>
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    <pubDate>Tue, 07 Jan 2025 01:00:10 -0800</pubDate>
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    <itunes:summary>Service industry business expert Brian Harding draws upon his many years of experience to share insights, strategies, tactics, and ideas to help business owners in service industries (like contractors, home and auto repair services, IT providers, CPAs, and B2B businesses) overcome challenges in their businesses. Brian takes on a wide range of topics small business owners face with growth, delegating, customers, employees, and processes, as well as the internal struggles and fears small business owners must overcome to build the business and lifestyle they dream of.</itunes:summary>
    <itunes:subtitle>Service industry business expert Brian Harding draws upon his many years of experience to share insights, strategies, tactics, and ideas to help business owners in service industries (like contractors, home and auto repair services, IT providers, CPAs, and B2B businesses) overcome challenges in their businesses.</itunes:subtitle>
    <itunes:keywords>business, service, industry, management, growth, building, Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, B2B, Sales, Process Improvement, freedom, employee management</itunes:keywords>
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      <title>200. Revamping or Starting Your Business Development Plan, Part Five</title>
      <itunes:title>200. Revamping or Starting Your Business Development Plan, Part Five</itunes:title>
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        <![CDATA[<p>Is it time to boost your company’s revenue by going after commercial customers or getting your B2B Business Development plan back on track?</p><p>Whether you are just getting started or going through an overhaul or revamp, here are some things to consider.</p><p>In part five of this five-part series, we are going to talk about activity tracking.</p><p><br></p><p>Check out Business TIPS!</p><p>For less than $100 per month you can get immediate answers to questions you have about how to improve your business development or B2B revenue growth plan, process, or team.</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
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        <![CDATA[<p>Is it time to boost your company’s revenue by going after commercial customers or getting your B2B Business Development plan back on track?</p><p>Whether you are just getting started or going through an overhaul or revamp, here are some things to consider.</p><p>In part five of this five-part series, we are going to talk about activity tracking.</p><p><br></p><p>Check out Business TIPS!</p><p>For less than $100 per month you can get immediate answers to questions you have about how to improve your business development or B2B revenue growth plan, process, or team.</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
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      <pubDate>Tue, 07 Jan 2025 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
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        <![CDATA[<p>Is it time to boost your company’s revenue by going after commercial customers or getting your B2B Business Development plan back on track?</p><p>Whether you are just getting started or going through an overhaul or revamp, here are some things to consider.</p><p>In part five of this five-part series, we are going to talk about activity tracking.</p><p><br></p><p>Check out Business TIPS!</p><p>For less than $100 per month you can get immediate answers to questions you have about how to improve your business development or B2B revenue growth plan, process, or team.</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
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      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
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      <title>199. Starting or Revamping a Business Development Plan, Part Four</title>
      <itunes:title>199. Starting or Revamping a Business Development Plan, Part Four</itunes:title>
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        <![CDATA[<p>Is it time to boost your company’s revenue by going after commercial customers or getting your B2B Business Development plan back on track?<br>Whether you are just getting started or going through an overhaul or revamp, here are some things to consider.<br>In part four of this five-part series, we are going to get even more clear on our messaging.</p><p>Check out Business TIPS!</p><p>For less than $100 per month you can get immediate answers to questions you have about how to improve your business development or B2B revenue growth plan, process, or team.</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
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        <![CDATA[<p>Is it time to boost your company’s revenue by going after commercial customers or getting your B2B Business Development plan back on track?<br>Whether you are just getting started or going through an overhaul or revamp, here are some things to consider.<br>In part four of this five-part series, we are going to get even more clear on our messaging.</p><p>Check out Business TIPS!</p><p>For less than $100 per month you can get immediate answers to questions you have about how to improve your business development or B2B revenue growth plan, process, or team.</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
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      <pubDate>Tue, 31 Dec 2024 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
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      <itunes:author>Brian Harding</itunes:author>
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        <![CDATA[<p>Is it time to boost your company’s revenue by going after commercial customers or getting your B2B Business Development plan back on track?<br>Whether you are just getting started or going through an overhaul or revamp, here are some things to consider.<br>In part four of this five-part series, we are going to get even more clear on our messaging.</p><p>Check out Business TIPS!</p><p>For less than $100 per month you can get immediate answers to questions you have about how to improve your business development or B2B revenue growth plan, process, or team.</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
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      <itunes:keywords>business, service, industry, management, growth, building, Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, B2B, Sales, Process Improvement, freedom, employee management</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
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      <title>198. Starting or Revamping your B2B Business Development Plan, Part Three</title>
      <itunes:title>198. Starting or Revamping your B2B Business Development Plan, Part Three</itunes:title>
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        <![CDATA[<p>Is it time to boost your company’s revenue by going after commercial customers or getting your B2B Business Development plan back on track?</p><p>Whether you are just getting started or going through an overhaul or revamp, here are some things to consider.</p><p>In part three of this five-part series, we are getting to arguably the most important of the topics we will cover – understanding and messaging.</p><p><br></p><p>Check out Business TIPS!</p><p>For less than $100 per month you can get immediate answers to questions you have about how to improve your business development or B2B revenue growth plan, process, or team.</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
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      <content:encoded>
        <![CDATA[<p>Is it time to boost your company’s revenue by going after commercial customers or getting your B2B Business Development plan back on track?</p><p>Whether you are just getting started or going through an overhaul or revamp, here are some things to consider.</p><p>In part three of this five-part series, we are getting to arguably the most important of the topics we will cover – understanding and messaging.</p><p><br></p><p>Check out Business TIPS!</p><p>For less than $100 per month you can get immediate answers to questions you have about how to improve your business development or B2B revenue growth plan, process, or team.</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
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      <pubDate>Tue, 24 Dec 2024 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
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      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1283</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Is it time to boost your company’s revenue by going after commercial customers or getting your B2B Business Development plan back on track?</p><p>Whether you are just getting started or going through an overhaul or revamp, here are some things to consider.</p><p>In part three of this five-part series, we are getting to arguably the most important of the topics we will cover – understanding and messaging.</p><p><br></p><p>Check out Business TIPS!</p><p>For less than $100 per month you can get immediate answers to questions you have about how to improve your business development or B2B revenue growth plan, process, or team.</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
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      <title>197. Revamping or Starting a B2B Business Development Plan, Part Two</title>
      <itunes:title>197. Revamping or Starting a B2B Business Development Plan, Part Two</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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        <![CDATA[<p>Is it time to boost your company’s revenue by going after commercial customers or getting your B2B Business Development plan back on track?</p><p>Whether you are just getting started or going through an overhaul or revamp, here are some things to consider.</p><p>In part two, of this five-part series, we are going to talk just a little more about planning before we actually get to any talk of sales.</p><p><br></p><p>Check out Business TIPS!</p><p>For less than $100 per month you can get immediate answers to questions you have about how to improve your business development or B2B revenue growth plan, process, or team.</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
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      <content:encoded>
        <![CDATA[<p>Is it time to boost your company’s revenue by going after commercial customers or getting your B2B Business Development plan back on track?</p><p>Whether you are just getting started or going through an overhaul or revamp, here are some things to consider.</p><p>In part two, of this five-part series, we are going to talk just a little more about planning before we actually get to any talk of sales.</p><p><br></p><p>Check out Business TIPS!</p><p>For less than $100 per month you can get immediate answers to questions you have about how to improve your business development or B2B revenue growth plan, process, or team.</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
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      <pubDate>Tue, 17 Dec 2024 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
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      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1321</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Is it time to boost your company’s revenue by going after commercial customers or getting your B2B Business Development plan back on track?</p><p>Whether you are just getting started or going through an overhaul or revamp, here are some things to consider.</p><p>In part two, of this five-part series, we are going to talk just a little more about planning before we actually get to any talk of sales.</p><p><br></p><p>Check out Business TIPS!</p><p>For less than $100 per month you can get immediate answers to questions you have about how to improve your business development or B2B revenue growth plan, process, or team.</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
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      <title>196. Revamping or Starting a B2B Business Development Plan</title>
      <itunes:title>196. Revamping or Starting a B2B Business Development Plan</itunes:title>
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        <![CDATA[<p>Is it time to kick start or jump start your company’s revenue by going after commercial customers or getting your B2B Business Development plan back on track?<br>Whether you are just getting started or going through an overhaul or revamp, here are some things to consider.</p><p>Check out Business TIPS!<br>For less than $100 per month you can get immediate answers to questions you have about how to improve your business development or B2B revenue growth plan, process, or team.<br>Learn more at: http://www.joinbusinesstips.com</p><p>Get more at: https://www.serviceindustrysuccess.com</p>]]>
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      <content:encoded>
        <![CDATA[<p>Is it time to kick start or jump start your company’s revenue by going after commercial customers or getting your B2B Business Development plan back on track?<br>Whether you are just getting started or going through an overhaul or revamp, here are some things to consider.</p><p>Check out Business TIPS!<br>For less than $100 per month you can get immediate answers to questions you have about how to improve your business development or B2B revenue growth plan, process, or team.<br>Learn more at: http://www.joinbusinesstips.com</p><p>Get more at: https://www.serviceindustrysuccess.com</p>]]>
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      <pubDate>Tue, 10 Dec 2024 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
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      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1181</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Is it time to kick start or jump start your company’s revenue by going after commercial customers or getting your B2B Business Development plan back on track?<br>Whether you are just getting started or going through an overhaul or revamp, here are some things to consider.</p><p>Check out Business TIPS!<br>For less than $100 per month you can get immediate answers to questions you have about how to improve your business development or B2B revenue growth plan, process, or team.<br>Learn more at: http://www.joinbusinesstips.com</p><p>Get more at: https://www.serviceindustrysuccess.com</p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
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      <title>195. The Three Types of Obstacles Business Owners Must be Able to Identify and Overcome</title>
      <itunes:title>195. The Three Types of Obstacles Business Owners Must be Able to Identify and Overcome</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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        <![CDATA[<p>Chasing our dreams and building a business has many obstacles.</p><p>Many of those obstacles can be put into three distinct categories.</p><p>This week, we’ll identify what those categories are, and how to overcome each.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
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      <content:encoded>
        <![CDATA[<p>Chasing our dreams and building a business has many obstacles.</p><p>Many of those obstacles can be put into three distinct categories.</p><p>This week, we’ll identify what those categories are, and how to overcome each.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
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      <pubDate>Tue, 03 Dec 2024 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
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      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1023</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Chasing our dreams and building a business has many obstacles.</p><p>Many of those obstacles can be put into three distinct categories.</p><p>This week, we’ll identify what those categories are, and how to overcome each.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors,Small Business,Entrepreneurs,Home Service Companies,Auto Repair,IT service providers,Leadership,Managing employees,Financials,Scale,Systems,How can I,How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
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      <title>194. Leadership Development, Part Five</title>
      <itunes:title>194. Leadership Development, Part Five</itunes:title>
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        <![CDATA[<p>Following a practical, repeatable, teachable system for developing leaders is an important step to delegating decision making and problem solving.</p><p>This is part five of a five-part series on how to develop up and coming leaders.</p><p>Tune in and I’ll share another step to address early on that has proven to work well for me when developing leaders to make solid decisions I can trust.</p><p><br></p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Following a practical, repeatable, teachable system for developing leaders is an important step to delegating decision making and problem solving.</p><p>This is part five of a five-part series on how to develop up and coming leaders.</p><p>Tune in and I’ll share another step to address early on that has proven to work well for me when developing leaders to make solid decisions I can trust.</p><p><br></p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 26 Nov 2024 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/af703f07/2b87d90c.mp3" length="33913300" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1059</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Following a practical, repeatable, teachable system for developing leaders is an important step to delegating decision making and problem solving.</p><p>This is part five of a five-part series on how to develop up and coming leaders.</p><p>Tune in and I’ll share another step to address early on that has proven to work well for me when developing leaders to make solid decisions I can trust.</p><p><br></p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors,Small Business,Entrepreneurs,Home Service Companies,Auto Repair,IT service providers,Leadership,Managing employees,Financials,Scale,Systems,How can I,How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>193. Leadership Development, Part Four</title>
      <itunes:title>193. Leadership Development, Part Four</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">b2935510-8eea-473c-a13f-756b2f1a9ce9</guid>
      <link>https://share.transistor.fm/s/9eddbcec</link>
      <description>
        <![CDATA[<p>Following a practical, repeatable, teachable system for developing leaders is an important step to delegating decision making and problem solving.</p><p>This is part four of a five-part series on how to develop up and coming leaders.</p><p>Tune in and I’ll share another step to address early on that has proven to work well for me when developing leaders to make solid decisions I can trust.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Following a practical, repeatable, teachable system for developing leaders is an important step to delegating decision making and problem solving.</p><p>This is part four of a five-part series on how to develop up and coming leaders.</p><p>Tune in and I’ll share another step to address early on that has proven to work well for me when developing leaders to make solid decisions I can trust.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 19 Nov 2024 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/9eddbcec/b466bb6c.mp3" length="37290964" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1165</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Following a practical, repeatable, teachable system for developing leaders is an important step to delegating decision making and problem solving.</p><p>This is part four of a five-part series on how to develop up and coming leaders.</p><p>Tune in and I’ll share another step to address early on that has proven to work well for me when developing leaders to make solid decisions I can trust.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors,Small Business,Entrepreneurs,Home Service Companies,Auto Repair,IT service providers,Leadership,Managing employees,Financials,Scale,Systems,How can I,How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>192. Leadership Development, Part Three</title>
      <itunes:title>192. Leadership Development, Part Three</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">4f4dcb2d-9ac4-4837-9b6b-dc6adc6fa2d6</guid>
      <link>https://share.transistor.fm/s/5af95bbb</link>
      <description>
        <![CDATA[<p>Following a practical, repeatable, teachable system for developing leaders is an important step to delegating decision making and problem solving.</p><p>This is part three of a five-part series on how to develop up and coming leaders.</p><p>Tune in and I’ll share another step to address early on that has proven to work well for me when developing leaders to make solid decisions I can trust.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Following a practical, repeatable, teachable system for developing leaders is an important step to delegating decision making and problem solving.</p><p>This is part three of a five-part series on how to develop up and coming leaders.</p><p>Tune in and I’ll share another step to address early on that has proven to work well for me when developing leaders to make solid decisions I can trust.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 12 Nov 2024 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/5af95bbb/7c391071.mp3" length="27247829" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>851</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Following a practical, repeatable, teachable system for developing leaders is an important step to delegating decision making and problem solving.</p><p>This is part three of a five-part series on how to develop up and coming leaders.</p><p>Tune in and I’ll share another step to address early on that has proven to work well for me when developing leaders to make solid decisions I can trust.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors,Small Business,Entrepreneurs,Home Service Companies,Auto Repair,IT service providers,Leadership,Managing employees,Financials,Scale,Systems,How can I,How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>191. A Good Second Step For Developing Leaders</title>
      <itunes:title>191. A Good Second Step For Developing Leaders</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">79e3bc87-0e4b-42c1-986a-6c3edf3d1662</guid>
      <link>https://share.transistor.fm/s/567cc646</link>
      <description>
        <![CDATA[<p>Following a practical, repeatable, teachable system for developing leaders is an important step to delegating decision making and problem solving.</p><p>This is part two of a five-part series on how to develop up and coming leaders.</p><p>Tune in and I’ll share a second step that has proven to work well for me to develop leaders that make solid decisions I can trust.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Following a practical, repeatable, teachable system for developing leaders is an important step to delegating decision making and problem solving.</p><p>This is part two of a five-part series on how to develop up and coming leaders.</p><p>Tune in and I’ll share a second step that has proven to work well for me to develop leaders that make solid decisions I can trust.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 05 Nov 2024 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/567cc646/ccbcfbae.mp3" length="29100252" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>909</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Following a practical, repeatable, teachable system for developing leaders is an important step to delegating decision making and problem solving.</p><p>This is part two of a five-part series on how to develop up and coming leaders.</p><p>Tune in and I’ll share a second step that has proven to work well for me to develop leaders that make solid decisions I can trust.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors,Small Business,Entrepreneurs,Home Service Companies,Auto Repair,IT service providers,Leadership,Managing employees,Financials,Scale,Systems,How can I,How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>190. A Good First Step For Developing Leaders</title>
      <itunes:title>190. A Good First Step For Developing Leaders</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">58c686d2-ac29-41f3-b932-60c91f53e96e</guid>
      <link>https://share.transistor.fm/s/de98e610</link>
      <description>
        <![CDATA[<p>Following a practical, repeatable, teachable system for developing leaders is an important step to delegating decision making and problem solving.</p><p>This is part one of a five-part series on how to develop up and coming leaders.</p><p>Tune in and I’ll share a first step that has proven to work well for me to develop leaders that make solid decisions I can trust.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Following a practical, repeatable, teachable system for developing leaders is an important step to delegating decision making and problem solving.</p><p>This is part one of a five-part series on how to develop up and coming leaders.</p><p>Tune in and I’ll share a first step that has proven to work well for me to develop leaders that make solid decisions I can trust.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 29 Oct 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/de98e610/e56773e0.mp3" length="15466641" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>965</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Following a practical, repeatable, teachable system for developing leaders is an important step to delegating decision making and problem solving.</p><p>This is part one of a five-part series on how to develop up and coming leaders.</p><p>Tune in and I’ll share a first step that has proven to work well for me to develop leaders that make solid decisions I can trust.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors,Small Business,Entrepreneurs,Home Service Companies,Auto Repair,IT service providers,Leadership,Managing employees,Financials,Scale,Systems,How can I,How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>189. My Only Two Criteria for Keeping and Employee</title>
      <itunes:title>189. My Only Two Criteria for Keeping and Employee</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">4644c6df-1c6c-4d57-9829-b404472e9541</guid>
      <link>https://share.transistor.fm/s/20c64341</link>
      <description>
        <![CDATA[<p>It’s painful to have an employee we are on the fence about.</p><p>The decision we make about whether or not to keep them impacts a wide range or areas.</p><p>And there are serious consequences to getting this right or wrong</p><p>Tune in and I’ll share my only two criteria for deciding if a person should be on our team.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>It’s painful to have an employee we are on the fence about.</p><p>The decision we make about whether or not to keep them impacts a wide range or areas.</p><p>And there are serious consequences to getting this right or wrong</p><p>Tune in and I’ll share my only two criteria for deciding if a person should be on our team.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 22 Oct 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/20c64341/6cda79df.mp3" length="24079840" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>752</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>It’s painful to have an employee we are on the fence about.</p><p>The decision we make about whether or not to keep them impacts a wide range or areas.</p><p>And there are serious consequences to getting this right or wrong</p><p>Tune in and I’ll share my only two criteria for deciding if a person should be on our team.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors,Small Business,Entrepreneurs,Home Service Companies,Auto Repair,IT service providers,Leadership,Managing employees,Financials,Scale,Systems,How can I,How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>188. Verifying and Getting Buy-In About What Our Customers Really Want</title>
      <itunes:title>188. Verifying and Getting Buy-In About What Our Customers Really Want</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">394c4bdf-b5df-40ae-a49e-a114d3b8bab9</guid>
      <link>https://share.transistor.fm/s/3bc812c6</link>
      <description>
        <![CDATA[<p>Gaining true understanding of what our customers really want, not just what they need, can be hard – especially in the beginning.<br>Then, once we do know what they truly want, getting our team to focus on the actions that deliver that experience is a whole new challenge.<br>In this episode, I talk about a way to confirm what our customers really care about and provide a tool that will help keep our teams mindful of how our customer assesses our performance overall.</p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Gaining true understanding of what our customers really want, not just what they need, can be hard – especially in the beginning.<br>Then, once we do know what they truly want, getting our team to focus on the actions that deliver that experience is a whole new challenge.<br>In this episode, I talk about a way to confirm what our customers really care about and provide a tool that will help keep our teams mindful of how our customer assesses our performance overall.</p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 15 Oct 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/3bc812c6/a92b4725.mp3" length="40064244" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1252</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Gaining true understanding of what our customers really want, not just what they need, can be hard – especially in the beginning.<br>Then, once we do know what they truly want, getting our team to focus on the actions that deliver that experience is a whole new challenge.<br>In this episode, I talk about a way to confirm what our customers really care about and provide a tool that will help keep our teams mindful of how our customer assesses our performance overall.</p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors,Small Business,Entrepreneurs,Home Service Companies,Auto Repair,IT service providers,Leadership,Managing employees,Financials,Scale,Systems,How can I,How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>187. A Case Study on Focusing on the Wrong Kind of Revenue</title>
      <itunes:title>187. A Case Study on Focusing on the Wrong Kind of Revenue</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">c185b470-c1ec-49d3-84fe-652b5e9247cc</guid>
      <link>https://share.transistor.fm/s/ca97edc9</link>
      <description>
        <![CDATA[<p>Signs of economic weakness are now consistently showing up.</p><p>This is going to require many of us to make difficult decisions, especially about the kinds of revenue we are going to focus on.</p><p>This week, I’m going to share a story of a company who did this wrong in my opinion as an illustration for all of us of what not to do.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Signs of economic weakness are now consistently showing up.</p><p>This is going to require many of us to make difficult decisions, especially about the kinds of revenue we are going to focus on.</p><p>This week, I’m going to share a story of a company who did this wrong in my opinion as an illustration for all of us of what not to do.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 08 Oct 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/ca97edc9/4b404e44.mp3" length="31773672" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>993</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Signs of economic weakness are now consistently showing up.</p><p>This is going to require many of us to make difficult decisions, especially about the kinds of revenue we are going to focus on.</p><p>This week, I’m going to share a story of a company who did this wrong in my opinion as an illustration for all of us of what not to do.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors,Small Business,Entrepreneurs,Home Service Companies,Auto Repair,IT service providers,Leadership,Managing employees,Financials,Scale,Systems,How can I,How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>186. Appreciation, Motivation, and Compensation</title>
      <itunes:title>186. Appreciation, Motivation, and Compensation</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">a78bef5b-fa89-497e-aea3-13e3f6ab0e9c</guid>
      <link>https://share.transistor.fm/s/2710dcab</link>
      <description>
        <![CDATA[<p>The root cause of many problems we have with employees is not about how well they execute or perform their daily tasks</p><p>It’s more often about them taking responsibility for seeing through a desired outcome.</p><p>Tune in and I’ll explain how I think we often address this incorrectly as well as how we solved this problem in my own company.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>The root cause of many problems we have with employees is not about how well they execute or perform their daily tasks</p><p>It’s more often about them taking responsibility for seeing through a desired outcome.</p><p>Tune in and I’ll explain how I think we often address this incorrectly as well as how we solved this problem in my own company.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 01 Oct 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/2710dcab/100eb7e3.mp3" length="32049373" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1001</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>The root cause of many problems we have with employees is not about how well they execute or perform their daily tasks</p><p>It’s more often about them taking responsibility for seeing through a desired outcome.</p><p>Tune in and I’ll explain how I think we often address this incorrectly as well as how we solved this problem in my own company.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors,Small Business,Entrepreneurs,Home Service Companies,Auto Repair,IT service providers,Leadership,Managing employees,Financials,Scale,Systems,How can I,How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>185. Establishing Your Training Meeting Routine</title>
      <itunes:title>185. Establishing Your Training Meeting Routine</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">29505bb1-6a08-496d-9991-e9e99afa5ff1</guid>
      <link>https://share.transistor.fm/s/98614568</link>
      <description>
        <![CDATA[<p>Knowing what a "successful" meeting looks like is hard for people who don't have a history of holding or participating in meetings they would consider worth the investment.</p><p>In this episode, I cover three items that will contribute to having meetings that result in willing participation, as well as active problem diagnosis and solving.</p><p>If you're not sure how have regular, productive, enjoyable meetings for your team, this is for you!</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Knowing what a "successful" meeting looks like is hard for people who don't have a history of holding or participating in meetings they would consider worth the investment.</p><p>In this episode, I cover three items that will contribute to having meetings that result in willing participation, as well as active problem diagnosis and solving.</p><p>If you're not sure how have regular, productive, enjoyable meetings for your team, this is for you!</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 24 Sep 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/98614568/3816a99e.mp3" length="41581789" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1299</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Knowing what a "successful" meeting looks like is hard for people who don't have a history of holding or participating in meetings they would consider worth the investment.</p><p>In this episode, I cover three items that will contribute to having meetings that result in willing participation, as well as active problem diagnosis and solving.</p><p>If you're not sure how have regular, productive, enjoyable meetings for your team, this is for you!</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors,Small Business,Entrepreneurs,Home Service Companies,Auto Repair,IT service providers,Leadership,Managing employees,Financials,Scale,Systems,How can I,How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>184. Training Guidelines, Tips, and Suggestions - Part Six</title>
      <itunes:title>184. Training Guidelines, Tips, and Suggestions - Part Six</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">3bc6ae29-fbac-4ee8-a0a8-a8115a496692</guid>
      <link>https://share.transistor.fm/s/2cb135f3</link>
      <description>
        <![CDATA[<p>Training is crucial for performance, improvement, and consistency. It’s also one of the most expensive investments we will make.</p><p>Getting it right can make a massive positive impact on our business.</p><p><br>And when we don’t see meaningful results from training, it can cause tremendous frustration.</p><p>In this 6-part series – of which this is part six –  I’m sharing the guidelines for training I’ve established for myself after many years of learning what works and what doesn’t.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Training is crucial for performance, improvement, and consistency. It’s also one of the most expensive investments we will make.</p><p>Getting it right can make a massive positive impact on our business.</p><p><br>And when we don’t see meaningful results from training, it can cause tremendous frustration.</p><p>In this 6-part series – of which this is part six –  I’m sharing the guidelines for training I’ve established for myself after many years of learning what works and what doesn’t.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 17 Sep 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/2cb135f3/31568eeb.mp3" length="39238632" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1226</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Training is crucial for performance, improvement, and consistency. It’s also one of the most expensive investments we will make.</p><p>Getting it right can make a massive positive impact on our business.</p><p><br>And when we don’t see meaningful results from training, it can cause tremendous frustration.</p><p>In this 6-part series – of which this is part six –  I’m sharing the guidelines for training I’ve established for myself after many years of learning what works and what doesn’t.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors,Small Business,Entrepreneurs,Home Service Companies,Auto Repair,IT service providers,Leadership,Managing employees,Financials,Scale,Systems,How can I,How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>183. Training Guidelines, Tips, and Suggestions - Part Five</title>
      <itunes:title>183. Training Guidelines, Tips, and Suggestions - Part Five</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">dee786a9-b043-433a-9b6c-09ac6b5c7bd4</guid>
      <link>https://share.transistor.fm/s/ca30144d</link>
      <description>
        <![CDATA[<p>Training is crucial for performance, improvement, and consistency. It’s also one of the most expensive investments we will make.</p><p>Getting it right can make a massive positive impact on our business.</p><p>And when we don’t see meaningful results from training, it can cause tremendous frustration.</p><p>In this 6-part series – of which this is part five –  I’m sharing the guidelines for training I’ve established for myself after many years of learning what works and what doesn’t.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Training is crucial for performance, improvement, and consistency. It’s also one of the most expensive investments we will make.</p><p>Getting it right can make a massive positive impact on our business.</p><p>And when we don’t see meaningful results from training, it can cause tremendous frustration.</p><p>In this 6-part series – of which this is part five –  I’m sharing the guidelines for training I’ve established for myself after many years of learning what works and what doesn’t.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 10 Sep 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/ca30144d/0c43b34a.mp3" length="37061353" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1158</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Training is crucial for performance, improvement, and consistency. It’s also one of the most expensive investments we will make.</p><p>Getting it right can make a massive positive impact on our business.</p><p>And when we don’t see meaningful results from training, it can cause tremendous frustration.</p><p>In this 6-part series – of which this is part five –  I’m sharing the guidelines for training I’ve established for myself after many years of learning what works and what doesn’t.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors,Small Business,Entrepreneurs,Home Service Companies,Auto Repair,IT service providers,Leadership,Managing employees,Financials,Scale,Systems,How can I,How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>182. Training Guidelines, Tips, and Suggestions - Part Four</title>
      <itunes:title>182. Training Guidelines, Tips, and Suggestions - Part Four</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">ba0037c6-2463-43cd-a2aa-0ed21729f058</guid>
      <link>https://share.transistor.fm/s/9bfbaaab</link>
      <description>
        <![CDATA[<p>Training is crucial for performance, improvement, and consistency. It’s also one of the most expensive investments we will make.</p><p>Getting it right can make a massive positive impact on our business.</p><p>And when we don’t see meaningful results from training, it can cause tremendous frustration.</p><p>In this 6-part series – of which this is part four –  I’m sharing the guidelines for training I’ve established for myself after many years of learning what works and what doesn’t.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Training is crucial for performance, improvement, and consistency. It’s also one of the most expensive investments we will make.</p><p>Getting it right can make a massive positive impact on our business.</p><p>And when we don’t see meaningful results from training, it can cause tremendous frustration.</p><p>In this 6-part series – of which this is part four –  I’m sharing the guidelines for training I’ve established for myself after many years of learning what works and what doesn’t.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 03 Sep 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/9bfbaaab/31903189.mp3" length="35380201" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1105</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Training is crucial for performance, improvement, and consistency. It’s also one of the most expensive investments we will make.</p><p>Getting it right can make a massive positive impact on our business.</p><p>And when we don’t see meaningful results from training, it can cause tremendous frustration.</p><p>In this 6-part series – of which this is part four –  I’m sharing the guidelines for training I’ve established for myself after many years of learning what works and what doesn’t.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors,Small Business,Entrepreneurs,Home Service Companies,Auto Repair,IT service providers,Leadership,Managing employees,Financials,Scale,Systems,How can I,How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>181. Training Guidelines, Tips, and Suggestions - Part Three</title>
      <itunes:title>181. Training Guidelines, Tips, and Suggestions - Part Three</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">ccaf69b3-bb86-4e8e-ab71-c62fcfb937c6</guid>
      <link>https://share.transistor.fm/s/423c5ca9</link>
      <description>
        <![CDATA[<p>Training is crucial for performance, improvement, and consistency. It’s also one of the most expensive investments we will make.</p><p>Getting it right can make a massive positive impact on our business.</p><p>And when we don’t see meaningful results from training, it can cause tremendous frustration.</p><p>In this 6-part series – of which this is part three –  I’m sharing the guidelines for training I’ve established for myself after many years of learning what works and what doesn’t.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Training is crucial for performance, improvement, and consistency. It’s also one of the most expensive investments we will make.</p><p>Getting it right can make a massive positive impact on our business.</p><p>And when we don’t see meaningful results from training, it can cause tremendous frustration.</p><p>In this 6-part series – of which this is part three –  I’m sharing the guidelines for training I’ve established for myself after many years of learning what works and what doesn’t.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 27 Aug 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/423c5ca9/766c944e.mp3" length="35506922" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1109</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Training is crucial for performance, improvement, and consistency. It’s also one of the most expensive investments we will make.</p><p>Getting it right can make a massive positive impact on our business.</p><p>And when we don’t see meaningful results from training, it can cause tremendous frustration.</p><p>In this 6-part series – of which this is part three –  I’m sharing the guidelines for training I’ve established for myself after many years of learning what works and what doesn’t.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors,Small Business,Entrepreneurs,Home Service Companies,Auto Repair,IT service providers,Leadership,Managing employees,Financials,Scale,Systems,How can I,How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>180. Training Guidelines, Tips, and Suggestions - Part Two</title>
      <itunes:title>180. Training Guidelines, Tips, and Suggestions - Part Two</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">98272317-13ad-4eed-a939-4bfd513fc6e6</guid>
      <link>https://share.transistor.fm/s/9b3fab61</link>
      <description>
        <![CDATA[<p>Training is crucial for performance, improvement, and cohesiveness. It’s also one of the most expensive investments we will make.</p><p>Getting it right can make a massive positive impact on our business.</p><p>And when we don’t see meaningful results from training, it can cause tremendous frustration.</p><p>In this 6-part series – of which this is part two –  I’m sharing the guidelines for training I’ve established for myself after many years of learning what works and what doesn’t.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Training is crucial for performance, improvement, and cohesiveness. It’s also one of the most expensive investments we will make.</p><p>Getting it right can make a massive positive impact on our business.</p><p>And when we don’t see meaningful results from training, it can cause tremendous frustration.</p><p>In this 6-part series – of which this is part two –  I’m sharing the guidelines for training I’ve established for myself after many years of learning what works and what doesn’t.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 20 Aug 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/9b3fab61/110630df.mp3" length="27125736" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>847</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Training is crucial for performance, improvement, and cohesiveness. It’s also one of the most expensive investments we will make.</p><p>Getting it right can make a massive positive impact on our business.</p><p>And when we don’t see meaningful results from training, it can cause tremendous frustration.</p><p>In this 6-part series – of which this is part two –  I’m sharing the guidelines for training I’ve established for myself after many years of learning what works and what doesn’t.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors,Small Business,Entrepreneurs,Home Service Companies,Auto Repair,IT service providers,Leadership,Managing employees,Financials,Scale,Systems,How can I,How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>179. Training Guidelines, Tips, and Suggestions - Part One</title>
      <itunes:title>179. Training Guidelines, Tips, and Suggestions - Part One</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">b2135591-a804-4a08-80f5-97079bfb13d6</guid>
      <link>https://share.transistor.fm/s/bf203343</link>
      <description>
        <![CDATA[<p>Training is crucial for performance, improvement, and cohesiveness. It’s also one of the most expensive investments we will make.</p><p>Getting it right can make a massive positive impact on our business.</p><p>And when we don’t see meaningful results from training, it can cause tremendous frustrations.</p><p>In this 6-part series, I’m going to share the guidelines for training I’ve established for myself after many years of learning what works and what doesn’t.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Training is crucial for performance, improvement, and cohesiveness. It’s also one of the most expensive investments we will make.</p><p>Getting it right can make a massive positive impact on our business.</p><p>And when we don’t see meaningful results from training, it can cause tremendous frustrations.</p><p>In this 6-part series, I’m going to share the guidelines for training I’ve established for myself after many years of learning what works and what doesn’t.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 13 Aug 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/bf203343/7241ee46.mp3" length="31770600" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>992</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Training is crucial for performance, improvement, and cohesiveness. It’s also one of the most expensive investments we will make.</p><p>Getting it right can make a massive positive impact on our business.</p><p>And when we don’t see meaningful results from training, it can cause tremendous frustrations.</p><p>In this 6-part series, I’m going to share the guidelines for training I’ve established for myself after many years of learning what works and what doesn’t.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors,Small Business,Entrepreneurs,Home Service Companies,Auto Repair,IT service providers,Leadership,Managing employees,Financials,Scale,Systems,How can I,How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>178. A Case Study of Knowing What Our Customers Really Want</title>
      <itunes:title>178. A Case Study of Knowing What Our Customers Really Want</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">0ccbcc6f-3407-4696-bacb-59fccd6c0679</guid>
      <link>https://share.transistor.fm/s/17d166db</link>
      <description>
        <![CDATA[<p>Recently I was at a bowling alley for a very large business networking event.</p><p>The owner of that bowling alley perfectly demonstrated the clarity and understanding of his customers that is hard for many of us to attain.</p><p>Tune in and I’ll share why this is a great example for all of us to follow.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Recently I was at a bowling alley for a very large business networking event.</p><p>The owner of that bowling alley perfectly demonstrated the clarity and understanding of his customers that is hard for many of us to attain.</p><p>Tune in and I’ll share why this is a great example for all of us to follow.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 06 Aug 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/17d166db/386e0700.mp3" length="24972265" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>780</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Recently I was at a bowling alley for a very large business networking event.</p><p>The owner of that bowling alley perfectly demonstrated the clarity and understanding of his customers that is hard for many of us to attain.</p><p>Tune in and I’ll share why this is a great example for all of us to follow.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors,Small Business,Entrepreneurs,Home Service Companies,Auto Repair,IT service providers,Leadership,Managing employees,Financials,Scale,Systems,How can I,How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>177. Is it Time to Consider Staffing Upgrades?</title>
      <itunes:title>177. Is it Time to Consider Staffing Upgrades?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">7b1cd19c-2559-4525-99e5-2febf9ef2ce1</guid>
      <link>https://share.transistor.fm/s/906f84d7</link>
      <description>
        <![CDATA[<p>Many industries have noticed demand softening over the last several months. So it might seem silly to be talking about hiring.</p><p>But could this be a good time to look for people who would be a better fit in certain roles?</p><p>Tune in and I'll explain what I mean!</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Many industries have noticed demand softening over the last several months. So it might seem silly to be talking about hiring.</p><p>But could this be a good time to look for people who would be a better fit in certain roles?</p><p>Tune in and I'll explain what I mean!</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 30 Jul 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/906f84d7/bd6a7df3.mp3" length="24834780" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>776</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Many industries have noticed demand softening over the last several months. So it might seem silly to be talking about hiring.</p><p>But could this be a good time to look for people who would be a better fit in certain roles?</p><p>Tune in and I'll explain what I mean!</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors,Small Business,Entrepreneurs,Home Service Companies,Auto Repair,IT service providers,Leadership,Managing employees,Financials,Scale,Systems,How can I,How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>176. Why Our Managers and Supervisors Often Fail</title>
      <itunes:title>176. Why Our Managers and Supervisors Often Fail</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">7645b5e6-e98b-4874-8913-4cab5d07a53c</guid>
      <link>https://share.transistor.fm/s/cf2db0bb</link>
      <description>
        <![CDATA[<p>You can’t build a sizable company alone.</p><p>You need capable leaders to help you reach goals, meet expectations, improve, and address issues.</p><p>But not all the people we promote or hire to leadership roles succeed. </p><p>Today, I share why I they most often fail, and how we can prevent that failure.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>You can’t build a sizable company alone.</p><p>You need capable leaders to help you reach goals, meet expectations, improve, and address issues.</p><p>But not all the people we promote or hire to leadership roles succeed. </p><p>Today, I share why I they most often fail, and how we can prevent that failure.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 23 Jul 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/cf2db0bb/47bf15fc.mp3" length="36708062" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1147</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>You can’t build a sizable company alone.</p><p>You need capable leaders to help you reach goals, meet expectations, improve, and address issues.</p><p>But not all the people we promote or hire to leadership roles succeed. </p><p>Today, I share why I they most often fail, and how we can prevent that failure.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>175. How Many Procedures Should My Company Have?</title>
      <itunes:title>175. How Many Procedures Should My Company Have?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">abb6794e-d508-450b-904e-7fa59a4cbdc1</guid>
      <link>https://share.transistor.fm/s/ec130e7c</link>
      <description>
        <![CDATA[<p>Anyone who has read a business book since 1992 knows that we need to document how we do things – for a wide variety of good reasons.</p><p>But how many procedures is the right amount for your company?</p><p>Tune in and I’ll share some things I’ve learned with you.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Anyone who has read a business book since 1992 knows that we need to document how we do things – for a wide variety of good reasons.</p><p>But how many procedures is the right amount for your company?</p><p>Tune in and I’ll share some things I’ve learned with you.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 16 Jul 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/ec130e7c/35d97db3.mp3" length="40600286" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1268</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Anyone who has read a business book since 1992 knows that we need to document how we do things – for a wide variety of good reasons.</p><p>But how many procedures is the right amount for your company?</p><p>Tune in and I’ll share some things I’ve learned with you.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>174. How Can We Better Manage Customer Relationships?</title>
      <itunes:title>174. How Can We Better Manage Customer Relationships?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">2a72575a-cade-4dd2-94b9-42aba3efc32f</guid>
      <link>https://share.transistor.fm/s/6229ce42</link>
      <description>
        <![CDATA[<p>It could be said that our success and fate will largely be determined by how well we manage our customer relationships.</p><p>So how can we get better at this?</p><p>Tune in and I’ll share some ideas that worked for us.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>It could be said that our success and fate will largely be determined by how well we manage our customer relationships.</p><p>So how can we get better at this?</p><p>Tune in and I’ll share some ideas that worked for us.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 09 Jul 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/6229ce42/9e37b3f6.mp3" length="38995171" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1218</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>It could be said that our success and fate will largely be determined by how well we manage our customer relationships.</p><p>So how can we get better at this?</p><p>Tune in and I’ll share some ideas that worked for us.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>173. How do I Address Conflict Within My Team?</title>
      <itunes:title>173. How do I Address Conflict Within My Team?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">25b2c2de-0105-433e-aa45-12f864df05aa</guid>
      <link>https://share.transistor.fm/s/51377eaf</link>
      <description>
        <![CDATA[<p>If you’re going to have employees, eventually there will be conflict between them.</p><p><br>How should we address, resolve, and reduce the frequency of those distractions?</p><p><br>Stay tuned and I’ll share some tips that worked for me.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>If you’re going to have employees, eventually there will be conflict between them.</p><p><br>How should we address, resolve, and reduce the frequency of those distractions?</p><p><br>Stay tuned and I’ll share some tips that worked for me.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 02 Jul 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/51377eaf/258791d1.mp3" length="34735836" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1085</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>If you’re going to have employees, eventually there will be conflict between them.</p><p><br>How should we address, resolve, and reduce the frequency of those distractions?</p><p><br>Stay tuned and I’ll share some tips that worked for me.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>172. A Key to Determining When the Team 'Gets it'</title>
      <itunes:title>172. A Key to Determining When the Team 'Gets it'</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">e7a8b1bb-b248-4291-a76b-b266a2222f49</guid>
      <link>https://share.transistor.fm/s/c85a9db3</link>
      <description>
        <![CDATA[<p>Many hours can be seemingly wasted trying to drive home the same point, over and over again.</p><p>It can be frustrating and maddening for us – especially when the problem persists, whether it be days or weeks later, or just a few hours.</p><p>Why do we have problems with things that we know we’ve covered in depth before?</p><p>More importantly, how do we overcome this once and for all?</p><p>Tune in and I’ll share a method that I believe saved me much time and frustration.</p><p><br></p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Many hours can be seemingly wasted trying to drive home the same point, over and over again.</p><p>It can be frustrating and maddening for us – especially when the problem persists, whether it be days or weeks later, or just a few hours.</p><p>Why do we have problems with things that we know we’ve covered in depth before?</p><p>More importantly, how do we overcome this once and for all?</p><p>Tune in and I’ll share a method that I believe saved me much time and frustration.</p><p><br></p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 25 Jun 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/c85a9db3/ea9cdb76.mp3" length="38316255" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1197</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Many hours can be seemingly wasted trying to drive home the same point, over and over again.</p><p>It can be frustrating and maddening for us – especially when the problem persists, whether it be days or weeks later, or just a few hours.</p><p>Why do we have problems with things that we know we’ve covered in depth before?</p><p>More importantly, how do we overcome this once and for all?</p><p>Tune in and I’ll share a method that I believe saved me much time and frustration.</p><p><br></p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>171.  Getting Genuine Buy-in on Customer Service Expectations</title>
      <itunes:title>171.  Getting Genuine Buy-in on Customer Service Expectations</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">459bf655-8f1d-4453-a6c8-11390c8cf6c2</guid>
      <link>https://share.transistor.fm/s/928079a4</link>
      <description>
        <![CDATA[<p>Sometimes it’s harder to get genuine buy in on customer service expectations than getting buy in on expectations with the technical work we do.</p><p>We talk about how we must do this or that thing because it’s critical to providing the experience we want for our valued customers.</p><p>But there are challenges with getting a team of people to truly take these things - not related to the technical work we do - as seriously as they do the things that highlight their expertise.</p><p>Today I’ll share one of my favorite ways to get real buy in on doing the things we must do well, and have nothing to do with the technical work we perform.</p><p><strong> </strong></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Sometimes it’s harder to get genuine buy in on customer service expectations than getting buy in on expectations with the technical work we do.</p><p>We talk about how we must do this or that thing because it’s critical to providing the experience we want for our valued customers.</p><p>But there are challenges with getting a team of people to truly take these things - not related to the technical work we do - as seriously as they do the things that highlight their expertise.</p><p>Today I’ll share one of my favorite ways to get real buy in on doing the things we must do well, and have nothing to do with the technical work we perform.</p><p><strong> </strong></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 18 Jun 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/928079a4/f59ef2aa.mp3" length="27102699" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>847</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Sometimes it’s harder to get genuine buy in on customer service expectations than getting buy in on expectations with the technical work we do.</p><p>We talk about how we must do this or that thing because it’s critical to providing the experience we want for our valued customers.</p><p>But there are challenges with getting a team of people to truly take these things - not related to the technical work we do - as seriously as they do the things that highlight their expertise.</p><p>Today I’ll share one of my favorite ways to get real buy in on doing the things we must do well, and have nothing to do with the technical work we perform.</p><p><strong> </strong></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>170. How Can I Make Sure My Business is Scalable?</title>
      <itunes:title>170. How Can I Make Sure My Business is Scalable?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">c8f845dc-1bfd-4f40-bd7d-438122aff755</guid>
      <link>https://share.transistor.fm/s/21d9e997</link>
      <description>
        <![CDATA[<p>Dan writes in and asks “How can I ensure my business is scalable?”</p><p>While there are many ways to answer this, I’m going to focus on the 3 things that I think were the biggest reasons our business scaled so fast and so well.</p><p>Tune in to hear what they are!</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Dan writes in and asks “How can I ensure my business is scalable?”</p><p>While there are many ways to answer this, I’m going to focus on the 3 things that I think were the biggest reasons our business scaled so fast and so well.</p><p>Tune in to hear what they are!</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 11 Jun 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/21d9e997/3151aeba.mp3" length="42900447" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1340</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Dan writes in and asks “How can I ensure my business is scalable?”</p><p>While there are many ways to answer this, I’m going to focus on the 3 things that I think were the biggest reasons our business scaled so fast and so well.</p><p>Tune in to hear what they are!</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>169. Three Priorities We Must Sacrifice to Grow</title>
      <itunes:title>169. Three Priorities We Must Sacrifice to Grow</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">a38e69f5-87c3-4923-840c-b05b4f327c53</guid>
      <link>https://share.transistor.fm/s/6b910813</link>
      <description>
        <![CDATA[<p>By default, we want it all.</p><p>All the time… All the money… The comfort, simplicity, and ease…</p><p>And especially all the growth!</p><p><br></p><p>But, there are many periods of time in which we must choose what we really want because aiming for everything will result in us getting none of the things.</p><p>This week, I’ll cover three critical examples</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>By default, we want it all.</p><p>All the time… All the money… The comfort, simplicity, and ease…</p><p>And especially all the growth!</p><p><br></p><p>But, there are many periods of time in which we must choose what we really want because aiming for everything will result in us getting none of the things.</p><p>This week, I’ll cover three critical examples</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 04 Jun 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/6b910813/12ea9eef.mp3" length="33470052" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1046</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>By default, we want it all.</p><p>All the time… All the money… The comfort, simplicity, and ease…</p><p>And especially all the growth!</p><p><br></p><p>But, there are many periods of time in which we must choose what we really want because aiming for everything will result in us getting none of the things.</p><p>This week, I’ll cover three critical examples</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>168. A Basic, Three-Step Manager Training Process</title>
      <itunes:title>168. A Basic, Three-Step Manager Training Process</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">898f0dad-f4c4-4fd0-b166-007c9432c504</guid>
      <link>https://share.transistor.fm/s/03283e3f</link>
      <description>
        <![CDATA[<p>We need to put good managers, leaders, and decision-makers in place to build a business that doesn’t require us to oversee every import decision, or drive every critical behavior.</p><p>But how do we teach people we put into leadership roles to do well at the things we will ask of them.</p><p>In this episode, I share a simple, three-step process that is a fundamental part of how I teach leaders to do leadership.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>We need to put good managers, leaders, and decision-makers in place to build a business that doesn’t require us to oversee every import decision, or drive every critical behavior.</p><p>But how do we teach people we put into leadership roles to do well at the things we will ask of them.</p><p>In this episode, I share a simple, three-step process that is a fundamental part of how I teach leaders to do leadership.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 28 May 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/03283e3f/cc975321.mp3" length="41713766" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1304</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>We need to put good managers, leaders, and decision-makers in place to build a business that doesn’t require us to oversee every import decision, or drive every critical behavior.</p><p>But how do we teach people we put into leadership roles to do well at the things we will ask of them.</p><p>In this episode, I share a simple, three-step process that is a fundamental part of how I teach leaders to do leadership.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>167. The Exact Moment I Knew We Were Going to Crush it</title>
      <itunes:title>167. The Exact Moment I Knew We Were Going to Crush it</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">ec56f63a-4986-47ca-bfa5-4b8eabb48472</guid>
      <link>https://share.transistor.fm/s/07a0f733</link>
      <description>
        <![CDATA[<p>As entrepreneurs and business leaders, we are much more likely to have massive concerns of failure than we are to huge amounts of confidence that our success will exceed our wildest dreams.</p><p>For me, there was one moment that I knew that was exactly what was going to happen for us and our company.</p><p>Tune in and I’ll tell you about that moment and how it can help you with your team.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more about Business TIPS at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>As entrepreneurs and business leaders, we are much more likely to have massive concerns of failure than we are to huge amounts of confidence that our success will exceed our wildest dreams.</p><p>For me, there was one moment that I knew that was exactly what was going to happen for us and our company.</p><p>Tune in and I’ll tell you about that moment and how it can help you with your team.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more about Business TIPS at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 21 May 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/07a0f733/75eff547.mp3" length="36352363" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1136</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>As entrepreneurs and business leaders, we are much more likely to have massive concerns of failure than we are to huge amounts of confidence that our success will exceed our wildest dreams.</p><p>For me, there was one moment that I knew that was exactly what was going to happen for us and our company.</p><p>Tune in and I’ll tell you about that moment and how it can help you with your team.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more about Business TIPS at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>166. What are the Best Practices for Talent Acquisition and Retention?</title>
      <itunes:title>166. What are the Best Practices for Talent Acquisition and Retention?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">d158ceac-0448-4523-96ca-6f22cce1cab8</guid>
      <link>https://share.transistor.fm/s/231852d7</link>
      <description>
        <![CDATA[<p>As talent availability is beginning to open up a little bit, it’s time to start thinking about how we will go get - and keep – the talented employees that will help us succeed.</p><p>Tune in to see what has worked for me and those I help.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>As talent availability is beginning to open up a little bit, it’s time to start thinking about how we will go get - and keep – the talented employees that will help us succeed.</p><p>Tune in to see what has worked for me and those I help.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 14 May 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/231852d7/a4319ee5.mp3" length="38164859" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1193</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>As talent availability is beginning to open up a little bit, it’s time to start thinking about how we will go get - and keep – the talented employees that will help us succeed.</p><p>Tune in to see what has worked for me and those I help.</p><p><br></p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>165. How Can We Improve Our Operational Efficiency?</title>
      <itunes:title>165. How Can We Improve Our Operational Efficiency?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">38799a28-3966-4c72-b48e-eed7db581fd8</guid>
      <link>https://share.transistor.fm/s/99914e35</link>
      <description>
        <![CDATA[<p>We all want more efficiency. But it can be so elusive!</p><p>This week I’ll explain what I think the obstacles are, and then stay tuned to hear what I did to gain real efficiency after struggling for way too long.</p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>We all want more efficiency. But it can be so elusive!</p><p>This week I’ll explain what I think the obstacles are, and then stay tuned to hear what I did to gain real efficiency after struggling for way too long.</p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 07 May 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/99914e35/b9bf84a8.mp3" length="38069608" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1190</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>We all want more efficiency. But it can be so elusive!</p><p>This week I’ll explain what I think the obstacles are, and then stay tuned to hear what I did to gain real efficiency after struggling for way too long.</p><p>Check out Brian's new group: Business TIPS!</p><p>For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability</p><p>Learn more at: <a href="http://www.joinbusinesstips.com/">http://www.joinbusinesstips.com<br></a>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>164. What are Effective Methods for Conducting Competitor Analysis?</title>
      <itunes:title>164. What are Effective Methods for Conducting Competitor Analysis?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">15974aba-34a8-4268-8d03-be9a1aa281d2</guid>
      <link>https://share.transistor.fm/s/77d67519</link>
      <description>
        <![CDATA[<p>A listener, named Chris wrote me and asked “What are effective methods for conducting competitor analysis?”</p><p>Tune in and you’ll hear my answer</p><p><br></p><p>Check out Brian's new group - where for less than $100 per month (with no commitment or contracts) you can ask any question you have about how to improve your business, your growth, your team, your processes, or your profitability - at: <a href="http://www.joinbusinesstips.com/">www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>A listener, named Chris wrote me and asked “What are effective methods for conducting competitor analysis?”</p><p>Tune in and you’ll hear my answer</p><p><br></p><p>Check out Brian's new group - where for less than $100 per month (with no commitment or contracts) you can ask any question you have about how to improve your business, your growth, your team, your processes, or your profitability - at: <a href="http://www.joinbusinesstips.com/">www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 30 Apr 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/77d67519/e3624b26.mp3" length="46440824" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1451</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>A listener, named Chris wrote me and asked “What are effective methods for conducting competitor analysis?”</p><p>Tune in and you’ll hear my answer</p><p><br></p><p>Check out Brian's new group - where for less than $100 per month (with no commitment or contracts) you can ask any question you have about how to improve your business, your growth, your team, your processes, or your profitability - at: <a href="http://www.joinbusinesstips.com/">www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>163. A Case Study on How Not to Handle the Frustration of Rising Wages</title>
      <itunes:title>163. A Case Study on How Not to Handle the Frustration of Rising Wages</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">4b7ceae0-057f-4b12-8b36-4cb4de97a50b</guid>
      <link>https://share.transistor.fm/s/76ad9905</link>
      <description>
        <![CDATA[<p>It’s been hard to stay on top of wage increases and employee expectations the last few years.</p><p><br>Knowing when to grant wage increases and when to say no has been challenging.</p><p><br>Talented employees are hard to find… And… There is a finite amount we can spend on wages and still be profitable.</p><p><br>It can be frustrating. Very frustrating.</p><p><br>Here’s a case study on how not to handle it.</p><p><br></p><p>Check out Brian's new group at: <a href="https://airtable.com/appOxjFO9uZTYeZ0c/tblVscOcojUA09xQk/viwNepDEU0HKFXiHh/www.joinbusinesstips.com">www.joinbusinesstips.com</a></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>It’s been hard to stay on top of wage increases and employee expectations the last few years.</p><p><br>Knowing when to grant wage increases and when to say no has been challenging.</p><p><br>Talented employees are hard to find… And… There is a finite amount we can spend on wages and still be profitable.</p><p><br>It can be frustrating. Very frustrating.</p><p><br>Here’s a case study on how not to handle it.</p><p><br></p><p>Check out Brian's new group at: <a href="https://airtable.com/appOxjFO9uZTYeZ0c/tblVscOcojUA09xQk/viwNepDEU0HKFXiHh/www.joinbusinesstips.com">www.joinbusinesstips.com</a></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 23 Apr 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/76ad9905/9aab1a98.mp3" length="36704891" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1147</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>It’s been hard to stay on top of wage increases and employee expectations the last few years.</p><p><br>Knowing when to grant wage increases and when to say no has been challenging.</p><p><br>Talented employees are hard to find… And… There is a finite amount we can spend on wages and still be profitable.</p><p><br>It can be frustrating. Very frustrating.</p><p><br>Here’s a case study on how not to handle it.</p><p><br></p><p>Check out Brian's new group at: <a href="https://airtable.com/appOxjFO9uZTYeZ0c/tblVscOcojUA09xQk/viwNepDEU0HKFXiHh/www.joinbusinesstips.com">www.joinbusinesstips.com</a></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>162. What are Some Tips When Promoting a New Supervisor or Manager?</title>
      <itunes:title>162. What are Some Tips When Promoting a New Supervisor or Manager?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">f228bbf5-bc4d-4594-8be1-f1b61002e346</guid>
      <link>https://share.transistor.fm/s/ad77eb8a</link>
      <description>
        <![CDATA[<p>Promoting a supervisor is an amazing time. It’s can really be exciting.</p><p>And, sometimes, there is also a steep learning curve – which is not so awesome for everyone.</p><p>Luckily many of the problems we are likely to face are predictable and avoidable.</p><p>Tune in and I’ll share some common problems to get out in front of when promoting a new manager or supervisor.</p><p><br></p><p>To try Brian's group meetings - where you can ask any question you have about improving your business, your growth, your team, your processes, or your profitability - absolutely free, send a quick introductory email to <a href="mailto:hello@serviceindustrysuccess.com">hello@serviceindustrysuccess.com</a> with the word "group" in the subject.</p><p>We will send you back the Zoom link so you can join us on our next call.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Promoting a supervisor is an amazing time. It’s can really be exciting.</p><p>And, sometimes, there is also a steep learning curve – which is not so awesome for everyone.</p><p>Luckily many of the problems we are likely to face are predictable and avoidable.</p><p>Tune in and I’ll share some common problems to get out in front of when promoting a new manager or supervisor.</p><p><br></p><p>To try Brian's group meetings - where you can ask any question you have about improving your business, your growth, your team, your processes, or your profitability - absolutely free, send a quick introductory email to <a href="mailto:hello@serviceindustrysuccess.com">hello@serviceindustrysuccess.com</a> with the word "group" in the subject.</p><p>We will send you back the Zoom link so you can join us on our next call.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 16 Apr 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/ad77eb8a/5b65b027.mp3" length="40581752" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1268</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Promoting a supervisor is an amazing time. It’s can really be exciting.</p><p>And, sometimes, there is also a steep learning curve – which is not so awesome for everyone.</p><p>Luckily many of the problems we are likely to face are predictable and avoidable.</p><p>Tune in and I’ll share some common problems to get out in front of when promoting a new manager or supervisor.</p><p><br></p><p>To try Brian's group meetings - where you can ask any question you have about improving your business, your growth, your team, your processes, or your profitability - absolutely free, send a quick introductory email to <a href="mailto:hello@serviceindustrysuccess.com">hello@serviceindustrysuccess.com</a> with the word "group" in the subject.</p><p>We will send you back the Zoom link so you can join us on our next call.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>161. How Can We Develop a Stronger Company Culture?</title>
      <itunes:title>161. How Can We Develop a Stronger Company Culture?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">c2ac7966-3919-465e-b585-5985f8a8ff49</guid>
      <link>https://share.transistor.fm/s/479ce060</link>
      <description>
        <![CDATA[<p>One of the most common questions I hear when people find out what I do for a living is “How can we develop a stronger company culture?"</p><p>Tune in and I’ll share how I typically answer.</p><p><br></p><p>To try Brian's group meetings - where you can ask any question you have about improving your business, your growth, your team, your processes, or your profitability - absolutely free, send a quick introductory email to <a href="mailto:hello@serviceindustrysuccess.com">hello@serviceindustrysuccess.com</a> with the word "free group trial" in the subject. </p><p>We will send you back the Zoom link so you can join us on our next call.</p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/%5d(https:/www.serviceindustrysuccess.com(%3c%5bhttps:/www.serviceindustrysuccess.com%5d(https:/www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>One of the most common questions I hear when people find out what I do for a living is “How can we develop a stronger company culture?"</p><p>Tune in and I’ll share how I typically answer.</p><p><br></p><p>To try Brian's group meetings - where you can ask any question you have about improving your business, your growth, your team, your processes, or your profitability - absolutely free, send a quick introductory email to <a href="mailto:hello@serviceindustrysuccess.com">hello@serviceindustrysuccess.com</a> with the word "free group trial" in the subject. </p><p>We will send you back the Zoom link so you can join us on our next call.</p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/%5d(https:/www.serviceindustrysuccess.com(%3c%5bhttps:/www.serviceindustrysuccess.com%5d(https:/www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 09 Apr 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/479ce060/480cc98d.mp3" length="34475957" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1077</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>One of the most common questions I hear when people find out what I do for a living is “How can we develop a stronger company culture?"</p><p>Tune in and I’ll share how I typically answer.</p><p><br></p><p>To try Brian's group meetings - where you can ask any question you have about improving your business, your growth, your team, your processes, or your profitability - absolutely free, send a quick introductory email to <a href="mailto:hello@serviceindustrysuccess.com">hello@serviceindustrysuccess.com</a> with the word "free group trial" in the subject. </p><p>We will send you back the Zoom link so you can join us on our next call.</p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/%5d(https:/www.serviceindustrysuccess.com(%3c%5bhttps:/www.serviceindustrysuccess.com%5d(https:/www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>160. Us Against the Solution Box</title>
      <itunes:title>160. Us Against the Solution Box</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">5fe6608f-4478-44cb-84eb-d0d63e2cb3ad</guid>
      <link>https://share.transistor.fm/s/faac5bbb</link>
      <description>
        <![CDATA[<p>How did I make sure I was focused on the parts of my customers’ journey I thought could make the most impact on sales, retention, and word-of-mouth advertising?</p><p>I competed against the “Solution Box”.</p><p>What is the solution box?</p><p>Tune in to find out!</p><p><br></p><p>To try Brian's group meetings - where you can ask any question you have about improving your business, your growth, your team, your processes, or your profitability - absolutely free, send a quick introductory email to <a href="mailto:hello@serviceindustrysuccess.com">hello@serviceindustrysuccess.com</a> with the word "free group trial" in the subject. We will send you back the Zoom link so you can join us on our next call.</p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>How did I make sure I was focused on the parts of my customers’ journey I thought could make the most impact on sales, retention, and word-of-mouth advertising?</p><p>I competed against the “Solution Box”.</p><p>What is the solution box?</p><p>Tune in to find out!</p><p><br></p><p>To try Brian's group meetings - where you can ask any question you have about improving your business, your growth, your team, your processes, or your profitability - absolutely free, send a quick introductory email to <a href="mailto:hello@serviceindustrysuccess.com">hello@serviceindustrysuccess.com</a> with the word "free group trial" in the subject. We will send you back the Zoom link so you can join us on our next call.</p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 02 Apr 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/faac5bbb/24694ee4.mp3" length="36990370" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1155</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>How did I make sure I was focused on the parts of my customers’ journey I thought could make the most impact on sales, retention, and word-of-mouth advertising?</p><p>I competed against the “Solution Box”.</p><p>What is the solution box?</p><p>Tune in to find out!</p><p><br></p><p>To try Brian's group meetings - where you can ask any question you have about improving your business, your growth, your team, your processes, or your profitability - absolutely free, send a quick introductory email to <a href="mailto:hello@serviceindustrysuccess.com">hello@serviceindustrysuccess.com</a> with the word "free group trial" in the subject. We will send you back the Zoom link so you can join us on our next call.</p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>159. How Can I Define My Company's Competitive Advantage?</title>
      <itunes:title>159. How Can I Define My Company's Competitive Advantage?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">2f01466a-a374-4286-bb00-862b529ac9f1</guid>
      <link>https://share.transistor.fm/s/d8f9ffb0</link>
      <description>
        <![CDATA[<p>You know your company is great.</p><p>And you want potential customers and referral sources to know too.</p><p>But it’s not easy to put your greatness into words.</p><p>Why is that?</p><p>More importantly, how do we overcome it?</p><p>Tune in and I’ll tell you what worked for me.</p><p><br></p><p>To try Brian's group meetings - where you can ask any question you have about improving your business, your growth, your team, your processes, or your profitability - absolutely free, send a quick introductory email to <a href="mailto:hello@serviceindustrysuccess.com">hello@serviceindustrysuccess.com</a> with the word "free group trial" in the subject. We will send you back the Zoom link so you can join us on our next call.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>You know your company is great.</p><p>And you want potential customers and referral sources to know too.</p><p>But it’s not easy to put your greatness into words.</p><p>Why is that?</p><p>More importantly, how do we overcome it?</p><p>Tune in and I’ll tell you what worked for me.</p><p><br></p><p>To try Brian's group meetings - where you can ask any question you have about improving your business, your growth, your team, your processes, or your profitability - absolutely free, send a quick introductory email to <a href="mailto:hello@serviceindustrysuccess.com">hello@serviceindustrysuccess.com</a> with the word "free group trial" in the subject. We will send you back the Zoom link so you can join us on our next call.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 26 Mar 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/d8f9ffb0/0f5d99b9.mp3" length="45726395" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1428</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>You know your company is great.</p><p>And you want potential customers and referral sources to know too.</p><p>But it’s not easy to put your greatness into words.</p><p>Why is that?</p><p>More importantly, how do we overcome it?</p><p>Tune in and I’ll tell you what worked for me.</p><p><br></p><p>To try Brian's group meetings - where you can ask any question you have about improving your business, your growth, your team, your processes, or your profitability - absolutely free, send a quick introductory email to <a href="mailto:hello@serviceindustrysuccess.com">hello@serviceindustrysuccess.com</a> with the word "free group trial" in the subject. We will send you back the Zoom link so you can join us on our next call.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>158. How Can I Better Understand My Target Market?</title>
      <itunes:title>158. How Can I Better Understand My Target Market?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">9dfb5250-b93e-4b05-90d3-6975d0164a0c</guid>
      <link>https://share.transistor.fm/s/bf1053ec</link>
      <description>
        <![CDATA[<p>It’s almost impossible to articulate how hard our lives are when we don’t understand our clients.</p><p>And, once we truly understand customers, and potential customers, our lives are profoundly easier in ways that are unimaginable before we have that clarity.</p><p>Tune in to hear how we can gain the understanding that makes everything fall into place.</p><p><br></p><p>To try Brian's group meetings - where you can ask any question you have about improving your business, your growth, your team, your processes, or your profitability - absolutely free, send a quick introductory email to hello@serviceindustrysuccess.com with the word "free group trial" in the subject. We will send you back the Zoom link so you can join us on our next call.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com/</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>It’s almost impossible to articulate how hard our lives are when we don’t understand our clients.</p><p>And, once we truly understand customers, and potential customers, our lives are profoundly easier in ways that are unimaginable before we have that clarity.</p><p>Tune in to hear how we can gain the understanding that makes everything fall into place.</p><p><br></p><p>To try Brian's group meetings - where you can ask any question you have about improving your business, your growth, your team, your processes, or your profitability - absolutely free, send a quick introductory email to hello@serviceindustrysuccess.com with the word "free group trial" in the subject. We will send you back the Zoom link so you can join us on our next call.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com/</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 19 Mar 2024 01:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/bf1053ec/48bd94cd.mp3" length="45648820" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1426</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>It’s almost impossible to articulate how hard our lives are when we don’t understand our clients.</p><p>And, once we truly understand customers, and potential customers, our lives are profoundly easier in ways that are unimaginable before we have that clarity.</p><p>Tune in to hear how we can gain the understanding that makes everything fall into place.</p><p><br></p><p>To try Brian's group meetings - where you can ask any question you have about improving your business, your growth, your team, your processes, or your profitability - absolutely free, send a quick introductory email to hello@serviceindustrysuccess.com with the word "free group trial" in the subject. We will send you back the Zoom link so you can join us on our next call.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com/</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>157. The Gift That Keeps on Giving</title>
      <itunes:title>157. The Gift That Keeps on Giving</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">4bd97f5c-bee1-4511-9871-0e5f40099644</guid>
      <link>https://share.transistor.fm/s/baf64987</link>
      <description>
        <![CDATA[<p>This week we are going to talk about quitting – or rather not quitting.</p><p>I share a couple of statistics about podcasting that will blow your mind, and then of course we’ll talk about how that relates to you and your business.</p><p>Tune in to see what I mean!</p><p>Join Brian's lowest cost, lowest time commitment group to get immediate help with the growth challenges you face at: <a href="http://www.joinbusinesstips.com/">www.joinbusinesstips.com<br></a><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>This week we are going to talk about quitting – or rather not quitting.</p><p>I share a couple of statistics about podcasting that will blow your mind, and then of course we’ll talk about how that relates to you and your business.</p><p>Tune in to see what I mean!</p><p>Join Brian's lowest cost, lowest time commitment group to get immediate help with the growth challenges you face at: <a href="http://www.joinbusinesstips.com/">www.joinbusinesstips.com<br></a><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 12 Mar 2024 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/baf64987/bb4d712e.mp3" length="27079332" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>846</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>This week we are going to talk about quitting – or rather not quitting.</p><p>I share a couple of statistics about podcasting that will blow your mind, and then of course we’ll talk about how that relates to you and your business.</p><p>Tune in to see what I mean!</p><p>Join Brian's lowest cost, lowest time commitment group to get immediate help with the growth challenges you face at: <a href="http://www.joinbusinesstips.com/">www.joinbusinesstips.com<br></a><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>156. Perfect Procedures or Imperfect Processes?</title>
      <itunes:title>156. Perfect Procedures or Imperfect Processes?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">0ec1ba64-0051-46aa-b70f-e3cebaf17244</guid>
      <link>https://share.transistor.fm/s/5fb90b83</link>
      <description>
        <![CDATA[<p>Everyone knows we need to get our processes and procedures documented and in place.</p><p>But there is a lot of confusion around this topic, from general understanding to specific applications</p><p>In this episode, I hope to clarify a few things that hold us back.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Everyone knows we need to get our processes and procedures documented and in place.</p><p>But there is a lot of confusion around this topic, from general understanding to specific applications</p><p>In this episode, I hope to clarify a few things that hold us back.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 05 Mar 2024 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/5fb90b83/95a56e08.mp3" length="48910513" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1528</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Everyone knows we need to get our processes and procedures documented and in place.</p><p>But there is a lot of confusion around this topic, from general understanding to specific applications</p><p>In this episode, I hope to clarify a few things that hold us back.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>155. What Went Wrong, Not Who Did Wrong</title>
      <itunes:title>155. What Went Wrong, Not Who Did Wrong</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">1b4db03c-8bc2-452a-9753-8558984b4ff2</guid>
      <link>https://share.transistor.fm/s/f4f0f29b</link>
      <description>
        <![CDATA[<p>Like you, I’ve seen, worked with – and for – some great bosses. I’ve also seen, worked with, and for, some that taught me about the kind of leader I don’t want to be.</p><p>Of course, there are several key distinctions between the two.</p><p>Today we’ll cover one that stands out to me, and which I can cite real-life benefits from paying particular attention to.</p><p><br></p><p>Join Brian's lowest cost, lowest time commitment group to get immediate help with the growth challenges you face at: <a href="https://www.serviceindustrysuccess.com/expert-training-and-coaching">www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Like you, I’ve seen, worked with – and for – some great bosses. I’ve also seen, worked with, and for, some that taught me about the kind of leader I don’t want to be.</p><p>Of course, there are several key distinctions between the two.</p><p>Today we’ll cover one that stands out to me, and which I can cite real-life benefits from paying particular attention to.</p><p><br></p><p>Join Brian's lowest cost, lowest time commitment group to get immediate help with the growth challenges you face at: <a href="https://www.serviceindustrysuccess.com/expert-training-and-coaching">www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 27 Feb 2024 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/f4f0f29b/9dffdfbb.mp3" length="47521961" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1484</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Like you, I’ve seen, worked with – and for – some great bosses. I’ve also seen, worked with, and for, some that taught me about the kind of leader I don’t want to be.</p><p>Of course, there are several key distinctions between the two.</p><p>Today we’ll cover one that stands out to me, and which I can cite real-life benefits from paying particular attention to.</p><p><br></p><p>Join Brian's lowest cost, lowest time commitment group to get immediate help with the growth challenges you face at: <a href="https://www.serviceindustrysuccess.com/expert-training-and-coaching">www.joinbusinesstips.com<br></a><br></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>154. Perhaps the Biggest Mechanical Growth and Scaling Restrictor</title>
      <itunes:title>154. Perhaps the Biggest Mechanical Growth and Scaling Restrictor</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">286a3cf9-6e06-400c-bdb1-bdd69a03f01d</guid>
      <link>https://share.transistor.fm/s/3a4c788d</link>
      <description>
        <![CDATA[<p>No doubt there are several reasons business leaders and owners are held back from growing their teams and companies.</p><p>Today I’m going to talk about the critical reason that, mechanically, may be the most restrictive.</p><p>Tune in to hear what I mean.</p><p><br></p><p>To attend Brian's upcoming training, titled:</p><p>The Secret to Getting Employees to Care Again A simple, step-by-step solution that will really get your team engaged (without changing their compensation), go to: <a href="http://www.employeesecrettraining.com/">www.employeesecrettraining.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com/</a></p><p><br></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>No doubt there are several reasons business leaders and owners are held back from growing their teams and companies.</p><p>Today I’m going to talk about the critical reason that, mechanically, may be the most restrictive.</p><p>Tune in to hear what I mean.</p><p><br></p><p>To attend Brian's upcoming training, titled:</p><p>The Secret to Getting Employees to Care Again A simple, step-by-step solution that will really get your team engaged (without changing their compensation), go to: <a href="http://www.employeesecrettraining.com/">www.employeesecrettraining.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com/</a></p><p><br></p>]]>
      </content:encoded>
      <pubDate>Tue, 20 Feb 2024 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/3a4c788d/4393fd57.mp3" length="35835331" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1119</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>No doubt there are several reasons business leaders and owners are held back from growing their teams and companies.</p><p>Today I’m going to talk about the critical reason that, mechanically, may be the most restrictive.</p><p>Tune in to hear what I mean.</p><p><br></p><p>To attend Brian's upcoming training, titled:</p><p>The Secret to Getting Employees to Care Again A simple, step-by-step solution that will really get your team engaged (without changing their compensation), go to: <a href="http://www.employeesecrettraining.com/">www.employeesecrettraining.com</a></p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com/</a></p><p><br></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>153. When You're in Charge, How Will You be Held Accountable?</title>
      <itunes:title>153. When You're in Charge, How Will You be Held Accountable?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">1f8269f0-eedc-4713-bcf7-0073066d0a0d</guid>
      <link>https://share.transistor.fm/s/54d8b236</link>
      <description>
        <![CDATA[<p>We spend the vast majority of our lives reporting to someone: parents, teachers, bosses, and even spouses.</p><p>But, when you grow your company, you no longer have that person to make you do the things that must be done.</p><p>Our commitment, engagement, and performance levels become self-directed.</p><p>When that happens… Well… Results may vary.</p><p>Tune in and I'll share how we can keep ourselves on task and on track when there is nobody else available to do so.</p><p><strong> <br></strong><br></p><p>To attend Brian's upcoming training, titled:</p><p>The Secret to Getting Employees to Care Again</p><p>A simple, step-by-step solution that will really get your team engaged</p><p>(without changing their compensation),</p><p>go to: <a href="http://www.employeesecrettraining.com/">www.employeesecrettraining.com</a><a href="http://www.secretemployeetraining.com/"><br></a><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>We spend the vast majority of our lives reporting to someone: parents, teachers, bosses, and even spouses.</p><p>But, when you grow your company, you no longer have that person to make you do the things that must be done.</p><p>Our commitment, engagement, and performance levels become self-directed.</p><p>When that happens… Well… Results may vary.</p><p>Tune in and I'll share how we can keep ourselves on task and on track when there is nobody else available to do so.</p><p><strong> <br></strong><br></p><p>To attend Brian's upcoming training, titled:</p><p>The Secret to Getting Employees to Care Again</p><p>A simple, step-by-step solution that will really get your team engaged</p><p>(without changing their compensation),</p><p>go to: <a href="http://www.employeesecrettraining.com/">www.employeesecrettraining.com</a><a href="http://www.secretemployeetraining.com/"><br></a><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 13 Feb 2024 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/54d8b236/e9e76036.mp3" length="39722175" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1241</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>We spend the vast majority of our lives reporting to someone: parents, teachers, bosses, and even spouses.</p><p>But, when you grow your company, you no longer have that person to make you do the things that must be done.</p><p>Our commitment, engagement, and performance levels become self-directed.</p><p>When that happens… Well… Results may vary.</p><p>Tune in and I'll share how we can keep ourselves on task and on track when there is nobody else available to do so.</p><p><strong> <br></strong><br></p><p>To attend Brian's upcoming training, titled:</p><p>The Secret to Getting Employees to Care Again</p><p>A simple, step-by-step solution that will really get your team engaged</p><p>(without changing their compensation),</p><p>go to: <a href="http://www.employeesecrettraining.com/">www.employeesecrettraining.com</a><a href="http://www.secretemployeetraining.com/"><br></a><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>152. The Top Three Reasons Most Training Doesn't Work</title>
      <itunes:title>152. The Top Three Reasons Most Training Doesn't Work</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">2a9a9e76-04bf-43fc-aa82-fc25b2682667</guid>
      <link>https://share.transistor.fm/s/557ff8d9</link>
      <description>
        <![CDATA[<p>Most business leaders and business owners feel like they spend a ridiculous amount of their time repeating the same things over and over.</p><p>Simultaneously, those same business owners and leaders feel like they are not making progress on the embarrassing and costly problems and mistakes that consistently hamper progress.</p><p>Today we’ll dive in to the top 3 reasons that happens, and how to fix them.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p> </p><p>If you want to come to the webinar mentioned in this episode, called "The Secret to Getting Employees to Care Again (without changing their compensation)," send Brian an email to hello@serviceindustrysuccess.com for upcoming dates and times.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Most business leaders and business owners feel like they spend a ridiculous amount of their time repeating the same things over and over.</p><p>Simultaneously, those same business owners and leaders feel like they are not making progress on the embarrassing and costly problems and mistakes that consistently hamper progress.</p><p>Today we’ll dive in to the top 3 reasons that happens, and how to fix them.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p> </p><p>If you want to come to the webinar mentioned in this episode, called "The Secret to Getting Employees to Care Again (without changing their compensation)," send Brian an email to hello@serviceindustrysuccess.com for upcoming dates and times.</p>]]>
      </content:encoded>
      <pubDate>Tue, 06 Feb 2024 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/557ff8d9/44b073c7.mp3" length="41526199" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1297</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Most business leaders and business owners feel like they spend a ridiculous amount of their time repeating the same things over and over.</p><p>Simultaneously, those same business owners and leaders feel like they are not making progress on the embarrassing and costly problems and mistakes that consistently hamper progress.</p><p>Today we’ll dive in to the top 3 reasons that happens, and how to fix them.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p> </p><p>If you want to come to the webinar mentioned in this episode, called "The Secret to Getting Employees to Care Again (without changing their compensation)," send Brian an email to hello@serviceindustrysuccess.com for upcoming dates and times.</p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
      <podcast:transcript url="https://share.transistor.fm/s/557ff8d9/transcription.vtt" type="text/vtt" rel="captions"/>
      <podcast:transcript url="https://share.transistor.fm/s/557ff8d9/transcription.srt" type="application/x-subrip" rel="captions"/>
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      <podcast:transcript url="https://share.transistor.fm/s/557ff8d9/transcription" type="text/html"/>
    </item>
    <item>
      <title>151. Questions to Answer Before Doing More Work on Your Procedures</title>
      <itunes:title>151. Questions to Answer Before Doing More Work on Your Procedures</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">281b8e92-99fe-4354-b434-3bb87c402f60</guid>
      <link>https://share.transistor.fm/s/970e0c39</link>
      <description>
        <![CDATA[<p>For many, a major project ahead is getting processes and procedures in place and documented.</p><p>This can be a daunting task.</p><p>Today, I hope to make the work of documenting your processes and procedures a whole lot easier.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>For many, a major project ahead is getting processes and procedures in place and documented.</p><p>This can be a daunting task.</p><p>Today, I hope to make the work of documenting your processes and procedures a whole lot easier.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 30 Jan 2024 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/970e0c39/b871cff4.mp3" length="27944900" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>873</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>For many, a major project ahead is getting processes and procedures in place and documented.</p><p>This can be a daunting task.</p><p>Today, I hope to make the work of documenting your processes and procedures a whole lot easier.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>150. Do This so You Can Better Tell Your Story Later</title>
      <itunes:title>150. Do This so You Can Better Tell Your Story Later</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">34684685-c952-4c4e-b204-dcd08fb653a6</guid>
      <link>https://share.transistor.fm/s/aa528d75</link>
      <description>
        <![CDATA[<p>One day you are going to want to tell your success story.</p><p>Today, I’m going to share something I did which made remembering, appreciating, and telling my story a lot easier.</p><p>And if you also do this, I promise your future self will thank you for it.</p><p>Tune in to see what it is.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>One day you are going to want to tell your success story.</p><p>Today, I’m going to share something I did which made remembering, appreciating, and telling my story a lot easier.</p><p>And if you also do this, I promise your future self will thank you for it.</p><p>Tune in to see what it is.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 23 Jan 2024 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/aa528d75/93e8915c.mp3" length="40378038" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1261</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>One day you are going to want to tell your success story.</p><p>Today, I’m going to share something I did which made remembering, appreciating, and telling my story a lot easier.</p><p>And if you also do this, I promise your future self will thank you for it.</p><p>Tune in to see what it is.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>149. Is Your Training Creating the Outcomes You Want?</title>
      <itunes:title>149. Is Your Training Creating the Outcomes You Want?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">2ebcb004-d44c-44c7-8dd6-5093fc7dcd59</guid>
      <link>https://share.transistor.fm/s/4cee44d8</link>
      <description>
        <![CDATA[<p>Training is expensive.</p><p>So for the investment in wages, revenue we give up to hold the meetings, and our own energy and effort put into preparation, we surely want to see a reasonable ROI.</p><p>But many business owners and leaders feel discouraged by what they perceive to be a lack of performance and behavioral changes after making these investments in training.</p><p>Tune in and I’ll tell you why I think that happens, and how I overcame this serious problem</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Training is expensive.</p><p>So for the investment in wages, revenue we give up to hold the meetings, and our own energy and effort put into preparation, we surely want to see a reasonable ROI.</p><p>But many business owners and leaders feel discouraged by what they perceive to be a lack of performance and behavioral changes after making these investments in training.</p><p>Tune in and I’ll tell you why I think that happens, and how I overcame this serious problem</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 16 Jan 2024 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/4cee44d8/796ef975.mp3" length="38841271" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1213</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Training is expensive.</p><p>So for the investment in wages, revenue we give up to hold the meetings, and our own energy and effort put into preparation, we surely want to see a reasonable ROI.</p><p>But many business owners and leaders feel discouraged by what they perceive to be a lack of performance and behavioral changes after making these investments in training.</p><p>Tune in and I’ll tell you why I think that happens, and how I overcame this serious problem</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>148. What is Leadership?</title>
      <itunes:title>148. What is Leadership?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">0f5fb46f-bff4-4809-8913-bda3fcee6950</guid>
      <link>https://share.transistor.fm/s/c4e9267a</link>
      <description>
        <![CDATA[<p>Next to religion (AKA the bible) and sales, there are perhaps more books written about leadership than any other topic.</p><p>But what is leadership?</p><p>Tune in and I’ll tell you how I define it.</p><p>Get more at: </p><p><a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Next to religion (AKA the bible) and sales, there are perhaps more books written about leadership than any other topic.</p><p>But what is leadership?</p><p>Tune in and I’ll tell you how I define it.</p><p>Get more at: </p><p><a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 09 Jan 2024 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/c4e9267a/d1b4decf.mp3" length="43552922" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1360</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Next to religion (AKA the bible) and sales, there are perhaps more books written about leadership than any other topic.</p><p>But what is leadership?</p><p>Tune in and I’ll tell you how I define it.</p><p>Get more at: </p><p><a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>147. How You Are Crushing it!</title>
      <itunes:title>147. How You Are Crushing it!</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">d494878b-6f79-48d1-a547-40b2b52addb5</guid>
      <link>https://share.transistor.fm/s/ef2230d1</link>
      <description>
        <![CDATA[<p>You are crushing it. Yes you.</p><p>Often, we can get overwhelmed and fatigued and forget just exactly how we are crushing it.</p><p>Tune in and I’ll tell you how I know you are making more progress than your peers.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>You are crushing it. Yes you.</p><p>Often, we can get overwhelmed and fatigued and forget just exactly how we are crushing it.</p><p>Tune in and I’ll tell you how I know you are making more progress than your peers.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 02 Jan 2024 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/ef2230d1/fd53303c.mp3" length="32083615" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1002</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>You are crushing it. Yes you.</p><p>Often, we can get overwhelmed and fatigued and forget just exactly how we are crushing it.</p><p>Tune in and I’ll tell you how I know you are making more progress than your peers.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>146. The Impact of Big Companies Buying Your Competitors</title>
      <itunes:title>146. The Impact of Big Companies Buying Your Competitors</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">a3fe19a0-1343-4e2b-a284-71d936463db3</guid>
      <link>https://share.transistor.fm/s/8f640e68</link>
      <description>
        <![CDATA[<p>There is a trend we can all clearly see of large investment groups buying smaller service companies.</p><p>What is this going to mean for you?</p><p>Tune in and I’ll tell you what I think.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>There is a trend we can all clearly see of large investment groups buying smaller service companies.</p><p>What is this going to mean for you?</p><p>Tune in and I’ll tell you what I think.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 26 Dec 2023 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/8f640e68/98ad7398.mp3" length="40372666" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1261</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>There is a trend we can all clearly see of large investment groups buying smaller service companies.</p><p>What is this going to mean for you?</p><p>Tune in and I’ll tell you what I think.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>145. How to Tell if Hope is Our Strategy</title>
      <itunes:title>145. How to Tell if Hope is Our Strategy</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">786a9ad6-4b38-4247-b342-eb6ee9c360ee</guid>
      <link>https://share.transistor.fm/s/d612b801</link>
      <description>
        <![CDATA[<p>We all know that hope is not an effective strategy.</p><p>Nonetheless, occasionally, we will find ourselves in a situation where it turns out we’ve been relying on hope more than objective truth.</p><p>So how can we tell if the outcome we want is likely or just a hope or a wish?</p><p>Tune in and I’ll share the test I use.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>We all know that hope is not an effective strategy.</p><p>Nonetheless, occasionally, we will find ourselves in a situation where it turns out we’ve been relying on hope more than objective truth.</p><p>So how can we tell if the outcome we want is likely or just a hope or a wish?</p><p>Tune in and I’ll share the test I use.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 19 Dec 2023 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/d612b801/043fed2c.mp3" length="26818218" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>837</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>We all know that hope is not an effective strategy.</p><p>Nonetheless, occasionally, we will find ourselves in a situation where it turns out we’ve been relying on hope more than objective truth.</p><p>So how can we tell if the outcome we want is likely or just a hope or a wish?</p><p>Tune in and I’ll share the test I use.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Free speech, first amendment, cancel culture, politics, conservative, progressive, history</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>144. Things We Tell Ourselves That Cripple Our Growth</title>
      <itunes:title>144. Things We Tell Ourselves That Cripple Our Growth</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">ec7d0d74-454c-4feb-9e75-d362b5841915</guid>
      <link>https://share.transistor.fm/s/16924f21</link>
      <description>
        <![CDATA[<p>There are a couple of phrases that business owners commonly say that I believe really prohibit growth and progress.</p><p>Changing how we use and react to these phrases will make a world of difference.</p><p>Tune in to hear what they are.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>There are a couple of phrases that business owners commonly say that I believe really prohibit growth and progress.</p><p>Changing how we use and react to these phrases will make a world of difference.</p><p>Tune in to hear what they are.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 12 Dec 2023 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/16924f21/70fdd216.mp3" length="28530103" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>891</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>There are a couple of phrases that business owners commonly say that I believe really prohibit growth and progress.</p><p>Changing how we use and react to these phrases will make a world of difference.</p><p>Tune in to hear what they are.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>143. The Two Greatest Lessons I Think Charlie Munger Shared</title>
      <itunes:title>143. The Two Greatest Lessons I Think Charlie Munger Shared</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">536be6aa-f035-482a-ab34-e4a1f98726c6</guid>
      <link>https://share.transistor.fm/s/acb3c01b</link>
      <description>
        <![CDATA[<p>Charlie Munger – one of the smartest business people to ever live – died last week at 99 years old.</p><p>Given how brilliant and generous he was in teaching, I thought it would be appropriate to remember Mr. Munger by sharing the two greatest lessons I think he shared for us small business owners.</p><p>Tune in to hear what they are.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Charlie Munger – one of the smartest business people to ever live – died last week at 99 years old.</p><p>Given how brilliant and generous he was in teaching, I thought it would be appropriate to remember Mr. Munger by sharing the two greatest lessons I think he shared for us small business owners.</p><p>Tune in to hear what they are.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 05 Dec 2023 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/acb3c01b/d3007535.mp3" length="33791677" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1055</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Charlie Munger – one of the smartest business people to ever live – died last week at 99 years old.</p><p>Given how brilliant and generous he was in teaching, I thought it would be appropriate to remember Mr. Munger by sharing the two greatest lessons I think he shared for us small business owners.</p><p>Tune in to hear what they are.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>142. A Case Study on Poor Communication</title>
      <itunes:title>142. A Case Study on Poor Communication</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">e715838b-ec94-427c-81f4-afe5aeb85988</guid>
      <link>https://share.transistor.fm/s/c523e065</link>
      <description>
        <![CDATA[<p>We all know how important effective communication is. It can literally make or break our business.</p><p>Simultaneously, some of the people who are the worst at communicating really think they are doing a great job at it.</p><p>How do we know our company is communicating at the level we would like?</p><p>Tune in and I’ll tell you how I go about figuring this out.</p><p><br></p><p>If you would like to join Brian's new group for solving your growth and employee problems, just send an introductory email with the subject "$97 group" to hello@serviceindustrysuccess.com.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>We all know how important effective communication is. It can literally make or break our business.</p><p>Simultaneously, some of the people who are the worst at communicating really think they are doing a great job at it.</p><p>How do we know our company is communicating at the level we would like?</p><p>Tune in and I’ll tell you how I go about figuring this out.</p><p><br></p><p>If you would like to join Brian's new group for solving your growth and employee problems, just send an introductory email with the subject "$97 group" to hello@serviceindustrysuccess.com.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 28 Nov 2023 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/c523e065/9615ee5b.mp3" length="41071529" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1283</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>We all know how important effective communication is. It can literally make or break our business.</p><p>Simultaneously, some of the people who are the worst at communicating really think they are doing a great job at it.</p><p>How do we know our company is communicating at the level we would like?</p><p>Tune in and I’ll tell you how I go about figuring this out.</p><p><br></p><p>If you would like to join Brian's new group for solving your growth and employee problems, just send an introductory email with the subject "$97 group" to hello@serviceindustrysuccess.com.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>business, service, industry, management, growth, building, Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, B2B, Sales, Process Improvement, freedom, employee management</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>141. What Will the Future You be Thankful For?</title>
      <itunes:title>141. What Will the Future You be Thankful For?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">f1d8ed90-82fd-4c89-b0c3-9e3490075748</guid>
      <link>https://share.transistor.fm/s/76a07532</link>
      <description>
        <![CDATA[<p>It’s Thanksgiving, so of course it’s a good time to talk about being thankful.</p><p>One of the things that I think is important to keep asking ourselves is what are the kinds of things that we will look back on in the future and be thankful for?</p><p>Tune in and I’ll explain what I mean.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>It’s Thanksgiving, so of course it’s a good time to talk about being thankful.</p><p>One of the things that I think is important to keep asking ourselves is what are the kinds of things that we will look back on in the future and be thankful for?</p><p>Tune in and I’ll explain what I mean.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 21 Nov 2023 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/76a07532/8f78a37b.mp3" length="31284912" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>977</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>It’s Thanksgiving, so of course it’s a good time to talk about being thankful.</p><p>One of the things that I think is important to keep asking ourselves is what are the kinds of things that we will look back on in the future and be thankful for?</p><p>Tune in and I’ll explain what I mean.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>140. Who You Should, and Should Not, Listen to</title>
      <itunes:title>140. Who You Should, and Should Not, Listen to</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">85fedb11-5ec0-44ec-aa8c-d29f3d0592fe</guid>
      <link>https://share.transistor.fm/s/1a6b5d0e</link>
      <description>
        <![CDATA[<p>There is no shortage of people with opinions on how things should be done – especially now in the modern world where such vast amounts of information are literally at our fingertips at any given moment</p><p>The right advice can save you, and the wrong advice can set you back months or years.</p><p>How can you know who to listen to?</p><p>Tune in, and I’ll share the test I rely on the most.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>There is no shortage of people with opinions on how things should be done – especially now in the modern world where such vast amounts of information are literally at our fingertips at any given moment</p><p>The right advice can save you, and the wrong advice can set you back months or years.</p><p>How can you know who to listen to?</p><p>Tune in, and I’ll share the test I rely on the most.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 14 Nov 2023 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/1a6b5d0e/6f288d13.mp3" length="33661872" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1051</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>There is no shortage of people with opinions on how things should be done – especially now in the modern world where such vast amounts of information are literally at our fingertips at any given moment</p><p>The right advice can save you, and the wrong advice can set you back months or years.</p><p>How can you know who to listen to?</p><p>Tune in, and I’ll share the test I rely on the most.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>139. The Companies That do not Adapt on This Will Not Survive the Next Few Years</title>
      <itunes:title>139. The Companies That do not Adapt on This Will Not Survive the Next Few Years</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">e6371b2b-64f0-4fbc-af26-ba9a5f00c7cc</guid>
      <link>https://share.transistor.fm/s/786512c5</link>
      <description>
        <![CDATA[<p>It’s rare that I have such a dire tone, or to say something so dramatic like “some companies will not survive”.</p><p>But I’m seeing a trend that I think is going to be catastrophic for some companies, and it would almost be a dereliction of my duty to not mention it.</p><p>Tune in and I’ll tell you what it is</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>It’s rare that I have such a dire tone, or to say something so dramatic like “some companies will not survive”.</p><p>But I’m seeing a trend that I think is going to be catastrophic for some companies, and it would almost be a dereliction of my duty to not mention it.</p><p>Tune in and I’ll tell you what it is</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 07 Nov 2023 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/786512c5/a0c07f7e.mp3" length="39140818" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1223</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>It’s rare that I have such a dire tone, or to say something so dramatic like “some companies will not survive”.</p><p>But I’m seeing a trend that I think is going to be catastrophic for some companies, and it would almost be a dereliction of my duty to not mention it.</p><p>Tune in and I’ll tell you what it is</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>138. This Kind of Delegation is the Key to Freedom</title>
      <itunes:title>138. This Kind of Delegation is the Key to Freedom</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">3a95bc7e-539b-4ae0-bcde-a9380577a1ae</guid>
      <link>https://share.transistor.fm/s/620d7387</link>
      <description>
        <![CDATA[<p>Nearly every business owner I’ve ever asked said they started their business to get some sort of freedom.</p><p>Time freedom. Financial freedom. The freedom of being their own boss.</p><p>And there is one thing that provides more freedom than any other.</p><p>And of course, we are resistant to it, which is why it’s so hard.</p><p>What is it? Tune in to find out!</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Nearly every business owner I’ve ever asked said they started their business to get some sort of freedom.</p><p>Time freedom. Financial freedom. The freedom of being their own boss.</p><p>And there is one thing that provides more freedom than any other.</p><p>And of course, we are resistant to it, which is why it’s so hard.</p><p>What is it? Tune in to find out!</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 31 Oct 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/620d7387/e0b62946.mp3" length="32666548" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1020</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Nearly every business owner I’ve ever asked said they started their business to get some sort of freedom.</p><p>Time freedom. Financial freedom. The freedom of being their own boss.</p><p>And there is one thing that provides more freedom than any other.</p><p>And of course, we are resistant to it, which is why it’s so hard.</p><p>What is it? Tune in to find out!</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>137. My Selfish Reason For Figuring Out What's in it for the Employee</title>
      <itunes:title>137. My Selfish Reason For Figuring Out What's in it for the Employee</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">acfbb766-baaa-421f-bdf3-b762eb137e27</guid>
      <link>https://share.transistor.fm/s/f4a98dfa</link>
      <description>
        <![CDATA[<p>As a business owner, I spend a lot of time trying to figure out what’s in it for the employee.</p><p>Some would say too much time.</p><p>My motivations are not as altruistic as my critics think.</p><p>In fact, my whole reason for figuring out what’s in it for the employee is pretty selfish.</p><p>Stay tuned and I’ll explain what I mean.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>As a business owner, I spend a lot of time trying to figure out what’s in it for the employee.</p><p>Some would say too much time.</p><p>My motivations are not as altruistic as my critics think.</p><p>In fact, my whole reason for figuring out what’s in it for the employee is pretty selfish.</p><p>Stay tuned and I’ll explain what I mean.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 24 Oct 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/f4a98dfa/abb32673.mp3" length="36707783" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1146</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>As a business owner, I spend a lot of time trying to figure out what’s in it for the employee.</p><p>Some would say too much time.</p><p>My motivations are not as altruistic as my critics think.</p><p>In fact, my whole reason for figuring out what’s in it for the employee is pretty selfish.</p><p>Stay tuned and I’ll explain what I mean.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>136. How Much is Not Having Effective, Well-Documented Procedures in Place Costing You?</title>
      <itunes:title>136. How Much is Not Having Effective, Well-Documented Procedures in Place Costing You?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">937387da-8b02-4ba5-9308-daf29ce80e6f</guid>
      <link>https://share.transistor.fm/s/593227e7</link>
      <description>
        <![CDATA[<p>Developing and implementing procedures is one of the most tedious and boring tasks we will ever take on.</p><p>It’s also one of the most important.</p><p>For many, it’s the thing they are perpetually going to get to next week – like a diet.</p><p>Today, we will go over many of the ways not having our procedures in place is costing us all tremendous amounts of money each day and each week.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Developing and implementing procedures is one of the most tedious and boring tasks we will ever take on.</p><p>It’s also one of the most important.</p><p>For many, it’s the thing they are perpetually going to get to next week – like a diet.</p><p>Today, we will go over many of the ways not having our procedures in place is costing us all tremendous amounts of money each day and each week.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 17 Oct 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/593227e7/88ccd2f0.mp3" length="49606361" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1550</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Developing and implementing procedures is one of the most tedious and boring tasks we will ever take on.</p><p>It’s also one of the most important.</p><p>For many, it’s the thing they are perpetually going to get to next week – like a diet.</p><p>Today, we will go over many of the ways not having our procedures in place is costing us all tremendous amounts of money each day and each week.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>business, service, industry, management, growth, building, Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, B2B, Sales, Process Improvement, freedom, employee management</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>135. A Common Leadership Mistake That Absolutely Fights Human Nature</title>
      <itunes:title>135. A Common Leadership Mistake That Absolutely Fights Human Nature</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">717e7412-38d4-4847-8275-5e73a6a35d15</guid>
      <link>https://share.transistor.fm/s/7ddca74c</link>
      <description>
        <![CDATA[<p>One of the things we can do that absolutely makes our lives more difficult is to ignore human nature.</p><p>Life is so much easier when we work with human nature, rather than against it.</p><p>Today, I’m going to talk about a mistake I often made early in my career, which is common among supervisors, managers, and even business owners.</p><p>In my opinion, this one mistake costs an obscene amount of wasted time, energy, and money.</p><p>Stay tuned to hear what it is.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>One of the things we can do that absolutely makes our lives more difficult is to ignore human nature.</p><p>Life is so much easier when we work with human nature, rather than against it.</p><p>Today, I’m going to talk about a mistake I often made early in my career, which is common among supervisors, managers, and even business owners.</p><p>In my opinion, this one mistake costs an obscene amount of wasted time, energy, and money.</p><p>Stay tuned to hear what it is.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 10 Oct 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/7ddca74c/6b00a4d5.mp3" length="50047942" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1563</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>One of the things we can do that absolutely makes our lives more difficult is to ignore human nature.</p><p>Life is so much easier when we work with human nature, rather than against it.</p><p>Today, I’m going to talk about a mistake I often made early in my career, which is common among supervisors, managers, and even business owners.</p><p>In my opinion, this one mistake costs an obscene amount of wasted time, energy, and money.</p><p>Stay tuned to hear what it is.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>134. Your Biggest Competitive Advantages Over Big Companies</title>
      <itunes:title>134. Your Biggest Competitive Advantages Over Big Companies</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">2d1e2aad-5f90-4d14-82d1-4e5e962817c9</guid>
      <link>https://share.transistor.fm/s/60b68c6c</link>
      <description>
        <![CDATA[<p>Sometimes it can feel like big companies have all the advantages.</p><p>And they do have very real advantages, to be sure.</p><p>But their size also provides massive opportunities for smaller companies – especially if we know what those are.</p><p>This week I share what I think are some of the biggest ways we can use their size to our advantage.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Sometimes it can feel like big companies have all the advantages.</p><p>And they do have very real advantages, to be sure.</p><p>But their size also provides massive opportunities for smaller companies – especially if we know what those are.</p><p>This week I share what I think are some of the biggest ways we can use their size to our advantage.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 03 Oct 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/60b68c6c/883abd7f.mp3" length="38280637" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1196</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Sometimes it can feel like big companies have all the advantages.</p><p>And they do have very real advantages, to be sure.</p><p>But their size also provides massive opportunities for smaller companies – especially if we know what those are.</p><p>This week I share what I think are some of the biggest ways we can use their size to our advantage.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>133. You're Doing Better Than You Think</title>
      <itunes:title>133. You're Doing Better Than You Think</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">c72644a9-4f00-4a77-bbe3-f63496588b98</guid>
      <link>https://share.transistor.fm/s/074b28ff</link>
      <description>
        <![CDATA[<p>Being a business owner can be frustrating, even infuriating.</p><p>We can often feel alone and isolated.</p><p>And it can appear from our vantage point that everyone has it figured out except for us.</p><p>But is that really true?</p><p>Tune in and I’ll share what I've learned about this.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Being a business owner can be frustrating, even infuriating.</p><p>We can often feel alone and isolated.</p><p>And it can appear from our vantage point that everyone has it figured out except for us.</p><p>But is that really true?</p><p>Tune in and I’ll share what I've learned about this.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 26 Sep 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/074b28ff/a42cec79.mp3" length="30294185" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>946</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Being a business owner can be frustrating, even infuriating.</p><p>We can often feel alone and isolated.</p><p>And it can appear from our vantage point that everyone has it figured out except for us.</p><p>But is that really true?</p><p>Tune in and I’ll share what I've learned about this.</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>132. Ineffective Talking and Selling Points</title>
      <itunes:title>132. Ineffective Talking and Selling Points</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">af7315cd-7310-47a1-bfaf-39cfebcd0865</guid>
      <link>https://share.transistor.fm/s/ac5450b5</link>
      <description>
        <![CDATA[<p>If we want to grow, a question we must continue to ask ourselves is:</p><p>“Do our talking and selling points emphasize what we do, or how we solve our customers problem?”</p><p> </p><p>Tune in and I’ll explain what I mean!</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>If we want to grow, a question we must continue to ask ourselves is:</p><p>“Do our talking and selling points emphasize what we do, or how we solve our customers problem?”</p><p> </p><p>Tune in and I’ll explain what I mean!</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 19 Sep 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/ac5450b5/14e214cc.mp3" length="30546093" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>954</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>If we want to grow, a question we must continue to ask ourselves is:</p><p>“Do our talking and selling points emphasize what we do, or how we solve our customers problem?”</p><p> </p><p>Tune in and I’ll explain what I mean!</p><p><br></p><p>Get more at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>131. When to Trust Your Marketing Provider and When to Push Back</title>
      <itunes:title>131. When to Trust Your Marketing Provider and When to Push Back</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">2816f31f-a136-4ada-a94a-9f09ce0b0b3f</guid>
      <link>https://share.transistor.fm/s/ad4c45a1</link>
      <description>
        <![CDATA[<p>For many, marketing is once again becoming a part of our business to which we must pay attention.</p><p>Keeping our people busy is not a gimme like it was a year ago.</p><p>When revamping or relaunching marketing campaigns, it’s critical to know when to trust our marketing provider and when to push back.</p><p>In this episode, I’ll share my thoughts on how to do this effectively.</p><p><br></p><p>Are you ready to solve the most immediate problems in your company?</p><p><br></p><p>Is it time for you to learn the strategies to grow and scale your business so you can have both the money and time you dream of?</p><p><br></p><p>Are you tired of feeling alone, and wish you could be around other business owners who will 'get you' and understand exactly what you are going through?</p><p><br></p><p>If so, come check out my Service Business Academy membership, where you can ask about, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.</p><p><br></p><p>Plus, you’ll be part of a group of people who know exactly what you are going through in a way that even your family can’t quite understand.</p><p><br></p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p> </p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>For many, marketing is once again becoming a part of our business to which we must pay attention.</p><p>Keeping our people busy is not a gimme like it was a year ago.</p><p>When revamping or relaunching marketing campaigns, it’s critical to know when to trust our marketing provider and when to push back.</p><p>In this episode, I’ll share my thoughts on how to do this effectively.</p><p><br></p><p>Are you ready to solve the most immediate problems in your company?</p><p><br></p><p>Is it time for you to learn the strategies to grow and scale your business so you can have both the money and time you dream of?</p><p><br></p><p>Are you tired of feeling alone, and wish you could be around other business owners who will 'get you' and understand exactly what you are going through?</p><p><br></p><p>If so, come check out my Service Business Academy membership, where you can ask about, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.</p><p><br></p><p>Plus, you’ll be part of a group of people who know exactly what you are going through in a way that even your family can’t quite understand.</p><p><br></p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p> </p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 12 Sep 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/ad4c45a1/9420dd94.mp3" length="43469250" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1358</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>For many, marketing is once again becoming a part of our business to which we must pay attention.</p><p>Keeping our people busy is not a gimme like it was a year ago.</p><p>When revamping or relaunching marketing campaigns, it’s critical to know when to trust our marketing provider and when to push back.</p><p>In this episode, I’ll share my thoughts on how to do this effectively.</p><p><br></p><p>Are you ready to solve the most immediate problems in your company?</p><p><br></p><p>Is it time for you to learn the strategies to grow and scale your business so you can have both the money and time you dream of?</p><p><br></p><p>Are you tired of feeling alone, and wish you could be around other business owners who will 'get you' and understand exactly what you are going through?</p><p><br></p><p>If so, come check out my Service Business Academy membership, where you can ask about, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.</p><p><br></p><p>Plus, you’ll be part of a group of people who know exactly what you are going through in a way that even your family can’t quite understand.</p><p><br></p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p> </p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>130. Balancing Customer and Employee Needs</title>
      <itunes:title>130. Balancing Customer and Employee Needs</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">d73b7dda-8579-4361-92bc-c1fed9b2a25a</guid>
      <link>https://share.transistor.fm/s/399cf71c</link>
      <description>
        <![CDATA[<p>Today, I’m going to walk you through a conversation that made my life as a business owner, a manager, and a salesman much easier than perhaps any other</p><p>Why did it make my life easier?</p><p>Because we got out in front of a topic that most of us avoid, while simultaneously spending countless hours addressing   </p><p>Tune in to see what I mean!</p><p><br></p><p>Are you ready to solve the most immediate problems in your company?</p><p>Is it time for you to learn the strategies to grow and scale your business so you can have both the money and time you dream of?</p><p>Are you tired of feeling alone, and wish you could be around other business owners who will 'get you' and understand exactly what you are going through?</p><p>If so, come check out my Service Business Academy membership, where you can ask about, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.</p><p>Plus, you’ll be part of a group of people who know exactly what you are going through in a way that even your family can’t quite understand.</p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Today, I’m going to walk you through a conversation that made my life as a business owner, a manager, and a salesman much easier than perhaps any other</p><p>Why did it make my life easier?</p><p>Because we got out in front of a topic that most of us avoid, while simultaneously spending countless hours addressing   </p><p>Tune in to see what I mean!</p><p><br></p><p>Are you ready to solve the most immediate problems in your company?</p><p>Is it time for you to learn the strategies to grow and scale your business so you can have both the money and time you dream of?</p><p>Are you tired of feeling alone, and wish you could be around other business owners who will 'get you' and understand exactly what you are going through?</p><p>If so, come check out my Service Business Academy membership, where you can ask about, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.</p><p>Plus, you’ll be part of a group of people who know exactly what you are going through in a way that even your family can’t quite understand.</p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p>]]>
      </content:encoded>
      <pubDate>Tue, 05 Sep 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/399cf71c/ddbf45f6.mp3" length="37968812" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1186</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Today, I’m going to walk you through a conversation that made my life as a business owner, a manager, and a salesman much easier than perhaps any other</p><p>Why did it make my life easier?</p><p>Because we got out in front of a topic that most of us avoid, while simultaneously spending countless hours addressing   </p><p>Tune in to see what I mean!</p><p><br></p><p>Are you ready to solve the most immediate problems in your company?</p><p>Is it time for you to learn the strategies to grow and scale your business so you can have both the money and time you dream of?</p><p>Are you tired of feeling alone, and wish you could be around other business owners who will 'get you' and understand exactly what you are going through?</p><p>If so, come check out my Service Business Academy membership, where you can ask about, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.</p><p>Plus, you’ll be part of a group of people who know exactly what you are going through in a way that even your family can’t quite understand.</p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>129. Ya, but This Generation is Different... OK. So now What?</title>
      <itunes:title>129. Ya, but This Generation is Different... OK. So now What?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">0b77a05f-870c-49eb-86fb-813118324c4d</guid>
      <link>https://share.transistor.fm/s/11323073</link>
      <description>
        <![CDATA[<p>One of the objections and frustrations I hear most from business owners is about the current generation of up and coming employees.</p><p>And there is no question they have different values and priorities than many of us did.</p><p>So how do we handle this?</p><p>Tuned in and I’ll tell you what worked for me.</p><p><br></p><p>Are you ready to solve the most immediate problems in your company?</p><p>Is it time for you to learn the strategies to grow and scale your business so you can have both the money and time you dream of?</p><p>Are you tired of feeling alone, and wish you could be around other business owners who will 'get you' and understand exactly what you are going through?</p><p>If so, come check out my Service Business Academy membership, where you can ask about, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.</p><p>Plus, you’ll be part of a group of people who know exactly what you are going through in a way that even your family can’t quite understand.</p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p> </p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>One of the objections and frustrations I hear most from business owners is about the current generation of up and coming employees.</p><p>And there is no question they have different values and priorities than many of us did.</p><p>So how do we handle this?</p><p>Tuned in and I’ll tell you what worked for me.</p><p><br></p><p>Are you ready to solve the most immediate problems in your company?</p><p>Is it time for you to learn the strategies to grow and scale your business so you can have both the money and time you dream of?</p><p>Are you tired of feeling alone, and wish you could be around other business owners who will 'get you' and understand exactly what you are going through?</p><p>If so, come check out my Service Business Academy membership, where you can ask about, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.</p><p>Plus, you’ll be part of a group of people who know exactly what you are going through in a way that even your family can’t quite understand.</p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p> </p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 29 Aug 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/11323073/0470afaf.mp3" length="41044671" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1282</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>One of the objections and frustrations I hear most from business owners is about the current generation of up and coming employees.</p><p>And there is no question they have different values and priorities than many of us did.</p><p>So how do we handle this?</p><p>Tuned in and I’ll tell you what worked for me.</p><p><br></p><p>Are you ready to solve the most immediate problems in your company?</p><p>Is it time for you to learn the strategies to grow and scale your business so you can have both the money and time you dream of?</p><p>Are you tired of feeling alone, and wish you could be around other business owners who will 'get you' and understand exactly what you are going through?</p><p>If so, come check out my Service Business Academy membership, where you can ask about, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.</p><p>Plus, you’ll be part of a group of people who know exactly what you are going through in a way that even your family can’t quite understand.</p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p> </p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>128. How do You Know When Training Has Been Successful?</title>
      <itunes:title>128. How do You Know When Training Has Been Successful?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">29c67ab0-4a18-4ba4-aeb3-88f30a6cb85f</guid>
      <link>https://share.transistor.fm/s/634528b1</link>
      <description>
        <![CDATA[<p>Getting effective training figured out is perhaps the most crucial thing a company must do to survive tough times, thrive in great times, and give the business owner the ability to delegate decision making</p><p>Tune in and I'll share how I went from struggling with teaching and getting buy-in to becoming very effective over the years.</p><p>Are you ready to solve the most immediate problems in your company?</p><p>Is it time for you to learn the strategies to grow and scale your business so you can have both the money and time you dream of?</p><p>Are you tired of feeling alone, and wish you could be around other business owners who will 'get you' and understand exactly what you are going through?</p><p>If so, come check out my Service Business Academy membership, where you can ask about, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.</p><p>Plus, you’ll be part of a group of people who know exactly what you are going through in a way that even your family can’t quite understand.</p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p> </p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Getting effective training figured out is perhaps the most crucial thing a company must do to survive tough times, thrive in great times, and give the business owner the ability to delegate decision making</p><p>Tune in and I'll share how I went from struggling with teaching and getting buy-in to becoming very effective over the years.</p><p>Are you ready to solve the most immediate problems in your company?</p><p>Is it time for you to learn the strategies to grow and scale your business so you can have both the money and time you dream of?</p><p>Are you tired of feeling alone, and wish you could be around other business owners who will 'get you' and understand exactly what you are going through?</p><p>If so, come check out my Service Business Academy membership, where you can ask about, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.</p><p>Plus, you’ll be part of a group of people who know exactly what you are going through in a way that even your family can’t quite understand.</p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p> </p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 22 Aug 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/634528b1/0b426acc.mp3" length="38179257" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1192</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Getting effective training figured out is perhaps the most crucial thing a company must do to survive tough times, thrive in great times, and give the business owner the ability to delegate decision making</p><p>Tune in and I'll share how I went from struggling with teaching and getting buy-in to becoming very effective over the years.</p><p>Are you ready to solve the most immediate problems in your company?</p><p>Is it time for you to learn the strategies to grow and scale your business so you can have both the money and time you dream of?</p><p>Are you tired of feeling alone, and wish you could be around other business owners who will 'get you' and understand exactly what you are going through?</p><p>If so, come check out my Service Business Academy membership, where you can ask about, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.</p><p>Plus, you’ll be part of a group of people who know exactly what you are going through in a way that even your family can’t quite understand.</p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p> </p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>127. Is it Appropriate to Fire Customers?</title>
      <itunes:title>127. Is it Appropriate to Fire Customers?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">4165860c-75da-4172-b4d9-5ceefbcc30e7</guid>
      <link>https://share.transistor.fm/s/ad585cff</link>
      <description>
        <![CDATA[<p>We work our tails off, and spend a tremendous amount of time and money to find customers.</p><p>Yet despite our best efforts, sometimes it just feels like it we can’t please them all.</p><p>But is firing them the right answer?</p><p>Tune in and I’ll tell you what I think!</p><p><br></p><p>Are you ready to solve the most immediate problems in your company?</p><p>Is it time for you to learn the strategies to grow and scale</p><p>your business so you can have both the money and time you dream of?</p><p>Are you tired of feeling alone, and wish you could be around</p><p>other business owners who will 'get you' and understand exactly what you are</p><p>going through?</p><p>If so, come check out my Service Business Academy membership,</p><p>where you can ask about, and we will immediately solve, the most pressing</p><p>problems you are facing RIGHT NOW.</p><p>Plus, you’ll be part of a group of people who know exactly what you are going through in a way that even your family can’t quite understand.</p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>We work our tails off, and spend a tremendous amount of time and money to find customers.</p><p>Yet despite our best efforts, sometimes it just feels like it we can’t please them all.</p><p>But is firing them the right answer?</p><p>Tune in and I’ll tell you what I think!</p><p><br></p><p>Are you ready to solve the most immediate problems in your company?</p><p>Is it time for you to learn the strategies to grow and scale</p><p>your business so you can have both the money and time you dream of?</p><p>Are you tired of feeling alone, and wish you could be around</p><p>other business owners who will 'get you' and understand exactly what you are</p><p>going through?</p><p>If so, come check out my Service Business Academy membership,</p><p>where you can ask about, and we will immediately solve, the most pressing</p><p>problems you are facing RIGHT NOW.</p><p>Plus, you’ll be part of a group of people who know exactly what you are going through in a way that even your family can’t quite understand.</p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 15 Aug 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/ad585cff/f29bb1fd.mp3" length="37495723" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1171</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>We work our tails off, and spend a tremendous amount of time and money to find customers.</p><p>Yet despite our best efforts, sometimes it just feels like it we can’t please them all.</p><p>But is firing them the right answer?</p><p>Tune in and I’ll tell you what I think!</p><p><br></p><p>Are you ready to solve the most immediate problems in your company?</p><p>Is it time for you to learn the strategies to grow and scale</p><p>your business so you can have both the money and time you dream of?</p><p>Are you tired of feeling alone, and wish you could be around</p><p>other business owners who will 'get you' and understand exactly what you are</p><p>going through?</p><p>If so, come check out my Service Business Academy membership,</p><p>where you can ask about, and we will immediately solve, the most pressing</p><p>problems you are facing RIGHT NOW.</p><p>Plus, you’ll be part of a group of people who know exactly what you are going through in a way that even your family can’t quite understand.</p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>126. Why Decisions Should be Made at the Lowest Possible Level</title>
      <itunes:title>126. Why Decisions Should be Made at the Lowest Possible Level</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">1305f69e-2342-4f47-a4bb-c39da46009f3</guid>
      <link>https://share.transistor.fm/s/b870a14e</link>
      <description>
        <![CDATA[<p>What is your strategy for how decisions should be made in your company?</p><p>More importantly, if asked, would your employees be able to explain your company’s decision-making strategy in a way that matches yours?</p><p>Why does this even matter?</p><p>Tune in and I’ll share why I think it matters a lot!</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>What is your strategy for how decisions should be made in your company?</p><p>More importantly, if asked, would your employees be able to explain your company’s decision-making strategy in a way that matches yours?</p><p>Why does this even matter?</p><p>Tune in and I’ll share why I think it matters a lot!</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 08 Aug 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/b870a14e/f1f12d5f.mp3" length="43661248" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1364</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>What is your strategy for how decisions should be made in your company?</p><p>More importantly, if asked, would your employees be able to explain your company’s decision-making strategy in a way that matches yours?</p><p>Why does this even matter?</p><p>Tune in and I’ll share why I think it matters a lot!</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>125. What it Costs to Get the Freedom You Want</title>
      <itunes:title>125. What it Costs to Get the Freedom You Want</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">8d3a177c-dd9d-47ae-8610-4f7a29a1421b</guid>
      <link>https://share.transistor.fm/s/75e92e9c</link>
      <description>
        <![CDATA[<p>We all want freedom. That’s probably why you started your business in the first place.</p><p>But truly getting freedom is a lot less common than becoming a business owner.</p><p>Why is that? I think it’s because it costs us the one thing we want most in life.</p><p>Tune in to see what I mean!</p><p><br></p><p>To purchase your own copy of my book, SERVICE INDUSTRY SUCCESS, from Amazon, so you can learn the exact strategies of developing a team that you can trust that I learned from my mentors, go to sisthebook.com today.</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>We all want freedom. That’s probably why you started your business in the first place.</p><p>But truly getting freedom is a lot less common than becoming a business owner.</p><p>Why is that? I think it’s because it costs us the one thing we want most in life.</p><p>Tune in to see what I mean!</p><p><br></p><p>To purchase your own copy of my book, SERVICE INDUSTRY SUCCESS, from Amazon, so you can learn the exact strategies of developing a team that you can trust that I learned from my mentors, go to sisthebook.com today.</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 01 Aug 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/75e92e9c/6bbb65a0.mp3" length="43507632" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1359</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>We all want freedom. That’s probably why you started your business in the first place.</p><p>But truly getting freedom is a lot less common than becoming a business owner.</p><p>Why is that? I think it’s because it costs us the one thing we want most in life.</p><p>Tune in to see what I mean!</p><p><br></p><p>To purchase your own copy of my book, SERVICE INDUSTRY SUCCESS, from Amazon, so you can learn the exact strategies of developing a team that you can trust that I learned from my mentors, go to sisthebook.com today.</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>124. The Two Biggest Mistakes We Make When Making Any Improvement</title>
      <itunes:title>124. The Two Biggest Mistakes We Make When Making Any Improvement</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">a0567b7f-f3e9-47a3-a740-56e44529e630</guid>
      <link>https://share.transistor.fm/s/cd8761d2</link>
      <description>
        <![CDATA[<p>Our entire journey as business owners is solving problems and making improvements.</p><p>What if I told you there are two major mistakes that, when made, almost always lead to failure in solving a problem or making an improvement?</p><p>There are two that stand out more than any other, and in this episode I’ll tell you what they are.</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Our entire journey as business owners is solving problems and making improvements.</p><p>What if I told you there are two major mistakes that, when made, almost always lead to failure in solving a problem or making an improvement?</p><p>There are two that stand out more than any other, and in this episode I’ll tell you what they are.</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 25 Jul 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/cd8761d2/fe4cf95e.mp3" length="35334595" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1104</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Our entire journey as business owners is solving problems and making improvements.</p><p>What if I told you there are two major mistakes that, when made, almost always lead to failure in solving a problem or making an improvement?</p><p>There are two that stand out more than any other, and in this episode I’ll tell you what they are.</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>123. The Number One Way to Improve Performance on Anything.</title>
      <itunes:title>123. The Number One Way to Improve Performance on Anything.</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">7b727cd8-4f84-421d-a3e4-da78ed945c40</guid>
      <link>https://share.transistor.fm/s/f9e22764</link>
      <description>
        <![CDATA[<p>There is always something to improve. There is not, however, always the energy, time and money to invest in lengthy or costly solutions.</p><p>So what is the best, least expensive, way to improve performance on anything?</p><p>Tune in and I’ll tell you what I think it is.</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>There is always something to improve. There is not, however, always the energy, time and money to invest in lengthy or costly solutions.</p><p>So what is the best, least expensive, way to improve performance on anything?</p><p>Tune in and I’ll tell you what I think it is.</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 18 Jul 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/f9e22764/97ae1f63.mp3" length="40923325" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1278</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>There is always something to improve. There is not, however, always the energy, time and money to invest in lengthy or costly solutions.</p><p>So what is the best, least expensive, way to improve performance on anything?</p><p>Tune in and I’ll tell you what I think it is.</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>122. What are Cost of Goods Sold Expenses and Why Does it Matter?</title>
      <itunes:title>122. What are Cost of Goods Sold Expenses and Why Does it Matter?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">ffe0fa8d-dc00-4b35-93e1-fdee08393045</guid>
      <link>https://share.transistor.fm/s/1a2162d0</link>
      <description>
        <![CDATA[<p>The terminology. The rows and columns. The crunching of numbers.</p><p>You either love spreadsheets and financials or you hate them.</p><p>There is rarely anyone in-between those extremes.</p><p>Today we are going to take a dive into financials and explain cost of goods sold expenses.</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>The terminology. The rows and columns. The crunching of numbers.</p><p>You either love spreadsheets and financials or you hate them.</p><p>There is rarely anyone in-between those extremes.</p><p>Today we are going to take a dive into financials and explain cost of goods sold expenses.</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 11 Jul 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/1a2162d0/03135443.mp3" length="41940931" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1310</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>The terminology. The rows and columns. The crunching of numbers.</p><p>You either love spreadsheets and financials or you hate them.</p><p>There is rarely anyone in-between those extremes.</p><p>Today we are going to take a dive into financials and explain cost of goods sold expenses.</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>121. What is Really Holding You Back?</title>
      <itunes:title>121. What is Really Holding You Back?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">db73fc0f-5ca6-44c2-ad63-926cf2ca8eed</guid>
      <link>https://share.transistor.fm/s/7f2c84ac</link>
      <description>
        <![CDATA[<p>Running a business can be overwhelming.</p><p>There are so many things to stay on top of, that feeling like we can’t do it all is not only normal, but completely expected.</p><p>When we get stuck, there is something that we need to clarify so we can get unstuck as quickly as possible.</p><p>Tune in and I’ll share what it is.</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Running a business can be overwhelming.</p><p>There are so many things to stay on top of, that feeling like we can’t do it all is not only normal, but completely expected.</p><p>When we get stuck, there is something that we need to clarify so we can get unstuck as quickly as possible.</p><p>Tune in and I’ll share what it is.</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 04 Jul 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/7f2c84ac/70cfa540.mp3" length="33672615" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1052</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Running a business can be overwhelming.</p><p>There are so many things to stay on top of, that feeling like we can’t do it all is not only normal, but completely expected.</p><p>When we get stuck, there is something that we need to clarify so we can get unstuck as quickly as possible.</p><p>Tune in and I’ll share what it is.</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>120. The Three Types of Employee You Need to Know How to Fire</title>
      <itunes:title>120. The Three Types of Employee You Need to Know How to Fire</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">3ff84ba4-603d-45fc-a78f-d03a67bffae0</guid>
      <link>https://share.transistor.fm/s/18a6fedb</link>
      <description>
        <![CDATA[<p>Firing an employee is one of the absolute worst parts of managing people.</p><p>The only thing that can make it even worse – for everyone involved - is doing it incorrectly.</p><p>In this episode, I’ll cover the 3 types of employees you need to know how to fire and some tips on how to do it.</p><p><br></p><p>Prefer to have video, rather than just audio? You can find all of these podcast episodes, plus other bonus content on our <a href="https://rumble.com/">www.rumble.com</a> channel. Just search for 'Service Industry Success'.</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Firing an employee is one of the absolute worst parts of managing people.</p><p>The only thing that can make it even worse – for everyone involved - is doing it incorrectly.</p><p>In this episode, I’ll cover the 3 types of employees you need to know how to fire and some tips on how to do it.</p><p><br></p><p>Prefer to have video, rather than just audio? You can find all of these podcast episodes, plus other bonus content on our <a href="https://rumble.com/">www.rumble.com</a> channel. Just search for 'Service Industry Success'.</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 27 Jun 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/18a6fedb/30892fb4.mp3" length="42681279" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1333</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Firing an employee is one of the absolute worst parts of managing people.</p><p>The only thing that can make it even worse – for everyone involved - is doing it incorrectly.</p><p>In this episode, I’ll cover the 3 types of employees you need to know how to fire and some tips on how to do it.</p><p><br></p><p>Prefer to have video, rather than just audio? You can find all of these podcast episodes, plus other bonus content on our <a href="https://rumble.com/">www.rumble.com</a> channel. Just search for 'Service Industry Success'.</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>119. A Critical Sales Skill That is Rarely Talked About</title>
      <itunes:title>119. A Critical Sales Skill That is Rarely Talked About</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">e671acdf-e12c-43a9-9c85-ccb8d9b4a5e6</guid>
      <link>https://share.transistor.fm/s/9ce1fb02</link>
      <description>
        <![CDATA[<p>There are more books written on sales than just about any other topic.</p><p>And, almost certainly, you know how to sell your service better than I ever will.</p><p>So, it’s rare that I talk about sales. But there is one skill that is rarely talked about, which can make or break any sale.</p><p>And because it’s rarely talked about, I’m going to cover it.</p><p>Tune in to hear what it is.</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min<br></a><br></p><p> </p><p>You can learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com</p><p>You can also schedule a complimentary Success Session with Brian to tackle your most pressing problem at: https://calendly.com/success-session-with-brian/45min</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>There are more books written on sales than just about any other topic.</p><p>And, almost certainly, you know how to sell your service better than I ever will.</p><p>So, it’s rare that I talk about sales. But there is one skill that is rarely talked about, which can make or break any sale.</p><p>And because it’s rarely talked about, I’m going to cover it.</p><p>Tune in to hear what it is.</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min<br></a><br></p><p> </p><p>You can learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com</p><p>You can also schedule a complimentary Success Session with Brian to tackle your most pressing problem at: https://calendly.com/success-session-with-brian/45min</p>]]>
      </content:encoded>
      <pubDate>Tue, 20 Jun 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/9ce1fb02/101c039f.mp3" length="32447673" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1013</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>There are more books written on sales than just about any other topic.</p><p>And, almost certainly, you know how to sell your service better than I ever will.</p><p>So, it’s rare that I talk about sales. But there is one skill that is rarely talked about, which can make or break any sale.</p><p>And because it’s rarely talked about, I’m going to cover it.</p><p>Tune in to hear what it is.</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min<br></a><br></p><p> </p><p>You can learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com</p><p>You can also schedule a complimentary Success Session with Brian to tackle your most pressing problem at: https://calendly.com/success-session-with-brian/45min</p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>118. The Costly Assumption We Make About Our Leaders and Managers</title>
      <itunes:title>118. The Costly Assumption We Make About Our Leaders and Managers</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">12a93831-0b2f-4a4a-a216-722518d3ebbc</guid>
      <link>https://share.transistor.fm/s/36fd334a</link>
      <description>
        <![CDATA[<p>Getting the right leadership team in place is crucial if you want to be able to step away from your business – whether for a long weekend, a vacation, or permanently.</p><p>More than any other, there is one mistake we generally make about our leaders and managers, that is the most costly.</p><p>Tune in to hear what it is.</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Getting the right leadership team in place is crucial if you want to be able to step away from your business – whether for a long weekend, a vacation, or permanently.</p><p>More than any other, there is one mistake we generally make about our leaders and managers, that is the most costly.</p><p>Tune in to hear what it is.</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 13 Jun 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/36fd334a/fcaa37df.mp3" length="35291587" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1102</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Getting the right leadership team in place is crucial if you want to be able to step away from your business – whether for a long weekend, a vacation, or permanently.</p><p>More than any other, there is one mistake we generally make about our leaders and managers, that is the most costly.</p><p>Tune in to hear what it is.</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>117. Which Costs More: Insufficient Skills or Misaligned Values?</title>
      <itunes:title>117. Which Costs More: Insufficient Skills or Misaligned Values?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">ab5bf7cd-1940-4660-aea5-1f16154d62eb</guid>
      <link>https://share.transistor.fm/s/50d69ec8</link>
      <description>
        <![CDATA[<p>Which is more expensive – a lack of experience, knowledge, and skills or misaligned values?</p><p>Tune in and we’ll break it down!</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Which is more expensive – a lack of experience, knowledge, and skills or misaligned values?</p><p>Tune in and we’ll break it down!</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 06 Jun 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/50d69ec8/3d1e6d73.mp3" length="50769090" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1586</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Which is more expensive – a lack of experience, knowledge, and skills or misaligned values?</p><p>Tune in and we’ll break it down!</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>116. When is a Procedure Appropriate?</title>
      <itunes:title>116. When is a Procedure Appropriate?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">f89fa0de-202c-470c-a75e-473c50f1ea91</guid>
      <link>https://share.transistor.fm/s/84093216</link>
      <description>
        <![CDATA[<p>Of the many popular ideas that have emerged over the last 25 years in business, it would be hard to find one that has been more helpful and confusing than getting our procedures in order.</p><p>In this episode, I hope to clarify a key question: When is a procedure appropriate?</p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. </p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p>Learn more about my training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p>Schedule a complimentary, one-on-one, session with me to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Of the many popular ideas that have emerged over the last 25 years in business, it would be hard to find one that has been more helpful and confusing than getting our procedures in order.</p><p>In this episode, I hope to clarify a key question: When is a procedure appropriate?</p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. </p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p>Learn more about my training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p>Schedule a complimentary, one-on-one, session with me to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 30 May 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/84093216/eccdb0b5.mp3" length="53207463" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1662</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Of the many popular ideas that have emerged over the last 25 years in business, it would be hard to find one that has been more helpful and confusing than getting our procedures in order.</p><p>In this episode, I hope to clarify a key question: When is a procedure appropriate?</p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. </p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p>Learn more about my training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p>Schedule a complimentary, one-on-one, session with me to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>115. Perhaps the Biggest Obstacle to Delegating Decision Making</title>
      <itunes:title>115. Perhaps the Biggest Obstacle to Delegating Decision Making</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">29b399a3-08c6-4baf-8072-c4b95fe43b8d</guid>
      <link>https://share.transistor.fm/s/28faaa2d</link>
      <description>
        <![CDATA[<p>We all know that ultimately, to grow a company that can run without us overseeing every critical detail, we must get to a point where we can delegate decisions.</p><p>Sounds easy. And of course, it’s not as easy as it sounds.</p><p>But there is one thing that I think holds business owners back more than any other.</p><p>Tune in to hear what it is!</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.</p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-ses</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>We all know that ultimately, to grow a company that can run without us overseeing every critical detail, we must get to a point where we can delegate decisions.</p><p>Sounds easy. And of course, it’s not as easy as it sounds.</p><p>But there is one thing that I think holds business owners back more than any other.</p><p>Tune in to hear what it is!</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.</p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-ses</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 23 May 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/28faaa2d/2f1dc8ba.mp3" length="34114241" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1065</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>We all know that ultimately, to grow a company that can run without us overseeing every critical detail, we must get to a point where we can delegate decisions.</p><p>Sounds easy. And of course, it’s not as easy as it sounds.</p><p>But there is one thing that I think holds business owners back more than any other.</p><p>Tune in to hear what it is!</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.</p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-ses</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>114. Five Rarely Discussed Understandings We Should Have About Our Customers, Part 5</title>
      <itunes:title>114. Five Rarely Discussed Understandings We Should Have About Our Customers, Part 5</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">30e51a4b-34fc-4e73-93bc-968e3da1c43a</guid>
      <link>https://share.transistor.fm/s/0e0ebcf7</link>
      <description>
        <![CDATA[<p>Do our processes, training, and marketing really align with what our customers care about most?</p><p>In this short series, I’m covering some concepts I think are sometimes forgotten, but are critical to address when developing raving fans.</p><p>Tune in to hear about the one that probably costs us more money than any other!</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.</p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-ses</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Do our processes, training, and marketing really align with what our customers care about most?</p><p>In this short series, I’m covering some concepts I think are sometimes forgotten, but are critical to address when developing raving fans.</p><p>Tune in to hear about the one that probably costs us more money than any other!</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.</p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-ses</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 16 May 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/0e0ebcf7/a4d901c6.mp3" length="41794262" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1305</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Do our processes, training, and marketing really align with what our customers care about most?</p><p>In this short series, I’m covering some concepts I think are sometimes forgotten, but are critical to address when developing raving fans.</p><p>Tune in to hear about the one that probably costs us more money than any other!</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.</p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-ses</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>113. Five Rarely Discussed Understandings We Should Have About Our Customers, Part 4</title>
      <itunes:title>113. Five Rarely Discussed Understandings We Should Have About Our Customers, Part 4</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">6fea58d4-29b8-491d-b6d6-a63648c4f9e5</guid>
      <link>https://share.transistor.fm/s/5d2a4009</link>
      <description>
        <![CDATA[<p>Do our processes, training, and marketing really align with what our customers care about most?</p><p>In this short series, I’m covering some concepts I think are sometimes forgotten, but are critical to address when developing raving fans.</p><p>Tune in to hear a concept we take for granted, but when we are wrong can cost us dearly!</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.</p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Do our processes, training, and marketing really align with what our customers care about most?</p><p>In this short series, I’m covering some concepts I think are sometimes forgotten, but are critical to address when developing raving fans.</p><p>Tune in to hear a concept we take for granted, but when we are wrong can cost us dearly!</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.</p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 09 May 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/5d2a4009/bf716dfc.mp3" length="32671958" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1020</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Do our processes, training, and marketing really align with what our customers care about most?</p><p>In this short series, I’m covering some concepts I think are sometimes forgotten, but are critical to address when developing raving fans.</p><p>Tune in to hear a concept we take for granted, but when we are wrong can cost us dearly!</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.</p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>112. Five Rarely Discussed Understandings We Should Have About Our Customers, Part 3</title>
      <itunes:title>112. Five Rarely Discussed Understandings We Should Have About Our Customers, Part 3</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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      <description>
        <![CDATA[<p>Do our processes, training, and marketing really align with what our customers care about most?</p><p>In this short series, I’m covering some concepts I think are sometimes forgotten, but are critical to address when developing raving fans.</p><p>Tune in to hear a critical topic we must be mindful of, but is almost never talked about!</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.</p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Do our processes, training, and marketing really align with what our customers care about most?</p><p>In this short series, I’m covering some concepts I think are sometimes forgotten, but are critical to address when developing raving fans.</p><p>Tune in to hear a critical topic we must be mindful of, but is almost never talked about!</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.</p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 02 May 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/afbaf7d5/eb28ba6d.mp3" length="38077910" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1189</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Do our processes, training, and marketing really align with what our customers care about most?</p><p>In this short series, I’m covering some concepts I think are sometimes forgotten, but are critical to address when developing raving fans.</p><p>Tune in to hear a critical topic we must be mindful of, but is almost never talked about!</p><p><br></p><p>Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.</p><p>To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>111. Five Rarely Discussed Understandings We Should Have About Our Customers, Part 2</title>
      <itunes:title>111. Five Rarely Discussed Understandings We Should Have About Our Customers, Part 2</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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      <link>https://share.transistor.fm/s/8ef0bb7c</link>
      <description>
        <![CDATA[<p>Do our processes, training, and marketing really align with what our customers care about most?</p><p>In this short series, I’ll cover some concepts I think are sometimes forgotten, but are critical to address when developing raving fans.</p><p>Tune in today to hear about a massive one!</p><p><br></p><p>To try my new group - providing immediate problem solving - at no charge, just send a quick, introductory email to <a href="mailto:hello@serviceindustrysuccess.com">hello@serviceindustrysuccess.com</a> with the word “group” in the subject line.</p><p><br></p><p>For those of you in Washington state, I’ll be speaking – along with professional keynote speaker Nancy Giacalone and Bob Donegan, the President and CEO of Ivar’s (yes that Ivar’s), on May 4th at the McGavick Center in Lakewood. Get your tickets at southsoundbusinesssummit.com. Tickets are only $47. Just hearing Bob Donegan talk about the 13 principles Ivar’s used to navigate the Covid lockdowns is worth $47. Get your tickets at <a href="https://southsoundbusinesssummit.com/">www.southsoundbusinesssummit.com</a> today…</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Do our processes, training, and marketing really align with what our customers care about most?</p><p>In this short series, I’ll cover some concepts I think are sometimes forgotten, but are critical to address when developing raving fans.</p><p>Tune in today to hear about a massive one!</p><p><br></p><p>To try my new group - providing immediate problem solving - at no charge, just send a quick, introductory email to <a href="mailto:hello@serviceindustrysuccess.com">hello@serviceindustrysuccess.com</a> with the word “group” in the subject line.</p><p><br></p><p>For those of you in Washington state, I’ll be speaking – along with professional keynote speaker Nancy Giacalone and Bob Donegan, the President and CEO of Ivar’s (yes that Ivar’s), on May 4th at the McGavick Center in Lakewood. Get your tickets at southsoundbusinesssummit.com. Tickets are only $47. Just hearing Bob Donegan talk about the 13 principles Ivar’s used to navigate the Covid lockdowns is worth $47. Get your tickets at <a href="https://southsoundbusinesssummit.com/">www.southsoundbusinesssummit.com</a> today…</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 25 Apr 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/8ef0bb7c/61fe6bb5.mp3" length="44526031" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1391</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Do our processes, training, and marketing really align with what our customers care about most?</p><p>In this short series, I’ll cover some concepts I think are sometimes forgotten, but are critical to address when developing raving fans.</p><p>Tune in today to hear about a massive one!</p><p><br></p><p>To try my new group - providing immediate problem solving - at no charge, just send a quick, introductory email to <a href="mailto:hello@serviceindustrysuccess.com">hello@serviceindustrysuccess.com</a> with the word “group” in the subject line.</p><p><br></p><p>For those of you in Washington state, I’ll be speaking – along with professional keynote speaker Nancy Giacalone and Bob Donegan, the President and CEO of Ivar’s (yes that Ivar’s), on May 4th at the McGavick Center in Lakewood. Get your tickets at southsoundbusinesssummit.com. Tickets are only $47. Just hearing Bob Donegan talk about the 13 principles Ivar’s used to navigate the Covid lockdowns is worth $47. Get your tickets at <a href="https://southsoundbusinesssummit.com/">www.southsoundbusinesssummit.com</a> today…</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>110. Rarely Discussed Understandings We Should Have About Our Customers, Part One</title>
      <itunes:title>110. Rarely Discussed Understandings We Should Have About Our Customers, Part One</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">f16cffb0-6dfa-4c1e-bdf4-f9a1f4098206</guid>
      <link>https://share.transistor.fm/s/c7a3fcc5</link>
      <description>
        <![CDATA[<p>Do our processes, training, and marketing really align with what our customers care about most?</p><p>In this short series, I’ll cover some concepts I think are sometimes forgotten, but are critical to address when developing raving fans.</p><p>Tune in to hear the first one!</p><p><br></p><p>To try my new group - providing immediate problem solving - at no charge, just send a quick, introductory email to <a href="mailto:hello@serviceindustrysuccess.com">hello@serviceindustrysuccess.com</a> with the word “group” in the subject line.</p><p><br></p><p>For those of you in Washington state, I’ll be speaking – along with professional keynote speaker Nancy Giacalone and Bob Donegan, the President and CEO of Ivar’s (yes that Ivar’s), on May 4th at the McGavick Center in Lakewood. Get your tickets at southsoundbusinesssummit.com. Tickets are only $47. Just hearing Bob Donegan talk about the 13 principles Ivar’s used to navigate the Covid lockdowns is worth $47. Get your tickets at <a href="https://southsoundbusinesssummit.com/">www.southsoundbusinesssummit.com</a> today…</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Do our processes, training, and marketing really align with what our customers care about most?</p><p>In this short series, I’ll cover some concepts I think are sometimes forgotten, but are critical to address when developing raving fans.</p><p>Tune in to hear the first one!</p><p><br></p><p>To try my new group - providing immediate problem solving - at no charge, just send a quick, introductory email to <a href="mailto:hello@serviceindustrysuccess.com">hello@serviceindustrysuccess.com</a> with the word “group” in the subject line.</p><p><br></p><p>For those of you in Washington state, I’ll be speaking – along with professional keynote speaker Nancy Giacalone and Bob Donegan, the President and CEO of Ivar’s (yes that Ivar’s), on May 4th at the McGavick Center in Lakewood. Get your tickets at southsoundbusinesssummit.com. Tickets are only $47. Just hearing Bob Donegan talk about the 13 principles Ivar’s used to navigate the Covid lockdowns is worth $47. Get your tickets at <a href="https://southsoundbusinesssummit.com/">www.southsoundbusinesssummit.com</a> today…</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 18 Apr 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/c7a3fcc5/b74a7245.mp3" length="45684940" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1427</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Do our processes, training, and marketing really align with what our customers care about most?</p><p>In this short series, I’ll cover some concepts I think are sometimes forgotten, but are critical to address when developing raving fans.</p><p>Tune in to hear the first one!</p><p><br></p><p>To try my new group - providing immediate problem solving - at no charge, just send a quick, introductory email to <a href="mailto:hello@serviceindustrysuccess.com">hello@serviceindustrysuccess.com</a> with the word “group” in the subject line.</p><p><br></p><p>For those of you in Washington state, I’ll be speaking – along with professional keynote speaker Nancy Giacalone and Bob Donegan, the President and CEO of Ivar’s (yes that Ivar’s), on May 4th at the McGavick Center in Lakewood. Get your tickets at southsoundbusinesssummit.com. Tickets are only $47. Just hearing Bob Donegan talk about the 13 principles Ivar’s used to navigate the Covid lockdowns is worth $47. Get your tickets at <a href="https://southsoundbusinesssummit.com/">www.southsoundbusinesssummit.com</a> today…</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Financials, Scale, Systems, How can I, How do I</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>109. How Often Should You be Working 'On' Your Business Rather Than 'In' Your Business?</title>
      <itunes:title>109. How Often Should You be Working 'On' Your Business Rather Than 'In' Your Business?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">22417ce8-ea77-4e52-8aad-57eecc40d12a</guid>
      <link>https://share.transistor.fm/s/5c9a1c2a</link>
      <description>
        <![CDATA[<p>Among the many things most of us have heard over that last several years is that we need to be working 'on' our business not 'in' our business.</p><p>What does working ‘on’ our business mean, and how often should we be doing it?</p><p>Tune in to find out!</p><p><br></p><p>Come see Brian, professional keynote speaker Nancy Giacalone, and Ivar's President and CEO Bob Donegan on May 4th at the McGavick Center in Lakewood, WA. Tickets are only $47 at <a href="https://southsoundbusinesssummit.com/">www.southsoundbusinesssummit.com<br></a><br></p><p><br></p><p>Get your free copy of the Service Industry Success Path so you'll know what to focus on right now in your business at <a href="http://www.serviceindustryguide.com/">www.serviceindustryguide.com</a>.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Among the many things most of us have heard over that last several years is that we need to be working 'on' our business not 'in' our business.</p><p>What does working ‘on’ our business mean, and how often should we be doing it?</p><p>Tune in to find out!</p><p><br></p><p>Come see Brian, professional keynote speaker Nancy Giacalone, and Ivar's President and CEO Bob Donegan on May 4th at the McGavick Center in Lakewood, WA. Tickets are only $47 at <a href="https://southsoundbusinesssummit.com/">www.southsoundbusinesssummit.com<br></a><br></p><p><br></p><p>Get your free copy of the Service Industry Success Path so you'll know what to focus on right now in your business at <a href="http://www.serviceindustryguide.com/">www.serviceindustryguide.com</a>.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 11 Apr 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/5c9a1c2a/5fed0843.mp3" length="37750089" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1179</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Among the many things most of us have heard over that last several years is that we need to be working 'on' our business not 'in' our business.</p><p>What does working ‘on’ our business mean, and how often should we be doing it?</p><p>Tune in to find out!</p><p><br></p><p>Come see Brian, professional keynote speaker Nancy Giacalone, and Ivar's President and CEO Bob Donegan on May 4th at the McGavick Center in Lakewood, WA. Tickets are only $47 at <a href="https://southsoundbusinesssummit.com/">www.southsoundbusinesssummit.com<br></a><br></p><p><br></p><p>Get your free copy of the Service Industry Success Path so you'll know what to focus on right now in your business at <a href="http://www.serviceindustryguide.com/">www.serviceindustryguide.com</a>.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>108. The Pendulum is Reversing</title>
      <itunes:title>108. The Pendulum is Reversing</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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      <link>https://share.transistor.fm/s/f096fcd8</link>
      <description>
        <![CDATA[<p>It’s becoming more common to hear people talking about their phones ringing less. Some business owners are getting concerned about the volume of work they have.</p><p><br></p><p>Things are changing. What does that mean for your business, and how can we prepare?</p><p>Tune in to find out!</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>It’s becoming more common to hear people talking about their phones ringing less. Some business owners are getting concerned about the volume of work they have.</p><p><br></p><p>Things are changing. What does that mean for your business, and how can we prepare?</p><p>Tune in to find out!</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 04 Apr 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/f096fcd8/67fc3bc9.mp3" length="46362425" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1448</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>It’s becoming more common to hear people talking about their phones ringing less. Some business owners are getting concerned about the volume of work they have.</p><p><br></p><p>Things are changing. What does that mean for your business, and how can we prepare?</p><p>Tune in to find out!</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>107. If I Give up Control, What Will be My Identity?</title>
      <itunes:title>107. If I Give up Control, What Will be My Identity?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">144eb287-a3cf-41b1-baf9-074a0a66507e</guid>
      <link>https://share.transistor.fm/s/7e899d40</link>
      <description>
        <![CDATA[<p>Giving up control is hard.</p><p>Removing ourselves from this role in our company that is deeply associated with our entire identity can be nearly impossible.</p><p>Unless…</p><p>Unless what?</p><p>Tune in to find out!</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Giving up control is hard.</p><p>Removing ourselves from this role in our company that is deeply associated with our entire identity can be nearly impossible.</p><p>Unless…</p><p>Unless what?</p><p>Tune in to find out!</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 28 Mar 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/7e899d40/ba540ed6.mp3" length="37660883" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1176</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Giving up control is hard.</p><p>Removing ourselves from this role in our company that is deeply associated with our entire identity can be nearly impossible.</p><p>Unless…</p><p>Unless what?</p><p>Tune in to find out!</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>106. The Path to Holding People Accountable</title>
      <itunes:title>106. The Path to Holding People Accountable</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">4eeeac75-adcc-4e2a-8457-dc3bb39461f4</guid>
      <link>https://share.transistor.fm/s/1525f80f</link>
      <description>
        <![CDATA[<p>Many of the business owners express a frustration with not being able to hold their employees accountable to the degree they would like.</p><p>There’s no question, the current labor situation has created some challenges.</p><p>In addition, in many cases we are trying to achieve accountability well before it is likely to work.</p><p>Tune in and I’ll explain what I mean.</p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min<br></a><br></p><p> </p><p>You can learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Many of the business owners express a frustration with not being able to hold their employees accountable to the degree they would like.</p><p>There’s no question, the current labor situation has created some challenges.</p><p>In addition, in many cases we are trying to achieve accountability well before it is likely to work.</p><p>Tune in and I’ll explain what I mean.</p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min<br></a><br></p><p> </p><p>You can learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 21 Mar 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/1525f80f/d31bd2c6.mp3" length="30921235" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>966</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Many of the business owners express a frustration with not being able to hold their employees accountable to the degree they would like.</p><p>There’s no question, the current labor situation has created some challenges.</p><p>In addition, in many cases we are trying to achieve accountability well before it is likely to work.</p><p>Tune in and I’ll explain what I mean.</p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min<br></a><br></p><p> </p><p>You can learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>105. How Much Training is the "Right" Amount?</title>
      <itunes:title>105. How Much Training is the "Right" Amount?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">1992752b-62fa-4ad1-bbfd-aee6ac925667</guid>
      <link>https://share.transistor.fm/s/d9d9caa2</link>
      <description>
        <![CDATA[<p>In this episode we will talk about another of the more common questions I get asked: “How much training is the right amount for non-technical skills?”</p><p>I am referring to training on the skills that reduce the customer complaints, confusion with our team, and unnecessary stress for you - the business owner.</p><p>I have definite thoughts on this topic so tune in to hear what they are!</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>In this episode we will talk about another of the more common questions I get asked: “How much training is the right amount for non-technical skills?”</p><p>I am referring to training on the skills that reduce the customer complaints, confusion with our team, and unnecessary stress for you - the business owner.</p><p>I have definite thoughts on this topic so tune in to hear what they are!</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 14 Mar 2023 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/d9d9caa2/68b3acf9.mp3" length="46497083" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1452</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>In this episode we will talk about another of the more common questions I get asked: “How much training is the right amount for non-technical skills?”</p><p>I am referring to training on the skills that reduce the customer complaints, confusion with our team, and unnecessary stress for you - the business owner.</p><p>I have definite thoughts on this topic so tune in to hear what they are!</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>104. Two Things That Will Fix Most of Your Process Failures</title>
      <itunes:title>104. Two Things That Will Fix Most of Your Process Failures</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">8d2f9b80-5217-4b2e-a1de-508f64cc2974</guid>
      <link>https://share.transistor.fm/s/affa5d05</link>
      <description>
        <![CDATA[<p>Everyone gets tired of facing the same process-related problems over and over again.</p><p>We fix a problem, and then weeks or months later, it pops back up as if we never addressed it at all.</p><p>Today I’m going to talk about 2 of the most impactful actions we can take to stop this pattern.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Everyone gets tired of facing the same process-related problems over and over again.</p><p>We fix a problem, and then weeks or months later, it pops back up as if we never addressed it at all.</p><p>Today I’m going to talk about 2 of the most impactful actions we can take to stop this pattern.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 07 Mar 2023 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/affa5d05/e96fb1c7.mp3" length="45194385" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1412</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Everyone gets tired of facing the same process-related problems over and over again.</p><p>We fix a problem, and then weeks or months later, it pops back up as if we never addressed it at all.</p><p>Today I’m going to talk about 2 of the most impactful actions we can take to stop this pattern.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>103. Following Up On Revenue Opportunities</title>
      <itunes:title>103. Following Up On Revenue Opportunities</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">fd4bda99-4bed-4100-9195-70acaae375dc</guid>
      <link>https://share.transistor.fm/s/072523e4</link>
      <description>
        <![CDATA[<p>There are still some companies with more work than they can get to, while others are beginning to see a slowdown.</p><p>Nobody knows when the next recession will come, or to what degree it will negatively affect any particular industry.</p><p>But even without a recession, it’s inevitable that one day we will want more work or customers than we are currently getting at that moment.</p><p>Today, we will talk about how we can find revenue opportunities that we already possess and control.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>There are still some companies with more work than they can get to, while others are beginning to see a slowdown.</p><p>Nobody knows when the next recession will come, or to what degree it will negatively affect any particular industry.</p><p>But even without a recession, it’s inevitable that one day we will want more work or customers than we are currently getting at that moment.</p><p>Today, we will talk about how we can find revenue opportunities that we already possess and control.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 28 Feb 2023 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/072523e4/d8cb94ac.mp3" length="54828525" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1713</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>There are still some companies with more work than they can get to, while others are beginning to see a slowdown.</p><p>Nobody knows when the next recession will come, or to what degree it will negatively affect any particular industry.</p><p>But even without a recession, it’s inevitable that one day we will want more work or customers than we are currently getting at that moment.</p><p>Today, we will talk about how we can find revenue opportunities that we already possess and control.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>102. Some Solutions to Your Hiring Problem</title>
      <itunes:title>102. Some Solutions to Your Hiring Problem</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">6cc001cd-0fa1-4703-b39d-93e2879af43d</guid>
      <link>https://share.transistor.fm/s/d8440a2c</link>
      <description>
        <![CDATA[<p>Hiring continues to be a massive challenge for many service businesses.</p><p>Today, I’ll talk about a few things that we can do to simplify this challenge as well as increase our chances of finding someone to fill our position.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Hiring continues to be a massive challenge for many service businesses.</p><p>Today, I’ll talk about a few things that we can do to simplify this challenge as well as increase our chances of finding someone to fill our position.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 21 Feb 2023 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/d8440a2c/b400d80c.mp3" length="53821181" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1681</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Hiring continues to be a massive challenge for many service businesses.</p><p>Today, I’ll talk about a few things that we can do to simplify this challenge as well as increase our chances of finding someone to fill our position.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>101. I See Your "Building Trust" and I Raise You</title>
      <itunes:title>101. I See Your "Building Trust" and I Raise You</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">e1a5087b-439a-4e17-ac7e-fd33f5db7011</guid>
      <link>https://share.transistor.fm/s/03975444</link>
      <description>
        <![CDATA[<p>What if I told you that I think how most of us are explaining and teaching “building trust” is all wrong.</p><p>Well.. I really do think that, and in this episode, I’ll explain what I mean.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>What if I told you that I think how most of us are explaining and teaching “building trust” is all wrong.</p><p>Well.. I really do think that, and in this episode, I’ll explain what I mean.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 14 Feb 2023 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/03975444/13fbb872.mp3" length="38776763" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1211</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>What if I told you that I think how most of us are explaining and teaching “building trust” is all wrong.</p><p>Well.. I really do think that, and in this episode, I’ll explain what I mean.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>100. Things Were Getting Really Hard. Turns Out it Was Because of Me.</title>
      <itunes:title>100. Things Were Getting Really Hard. Turns Out it Was Because of Me.</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">7366bd89-58e6-417e-8169-62da6099c97d</guid>
      <link>https://share.transistor.fm/s/55dd72c1</link>
      <description>
        <![CDATA[<p>Each of us have drivers that make us better. Those same traits and drivers can also be detrimental to our success if left unchecked.</p><p>Recently, I discovered I had been ignoring an obvious symptom of this which was making things unnecessarily hard.</p><p>There is no escaping. The problem within me is still very present.</p><p>Tune in to see what I mean and how knowing about this can help you!</p><p><br></p><p>Open enrollment for Brian's group coaching program is finally here again!</p><p>Click on this link to schedule a call to see if this program is a good fit for you:</p><p><a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min<br></a><br></p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Each of us have drivers that make us better. Those same traits and drivers can also be detrimental to our success if left unchecked.</p><p>Recently, I discovered I had been ignoring an obvious symptom of this which was making things unnecessarily hard.</p><p>There is no escaping. The problem within me is still very present.</p><p>Tune in to see what I mean and how knowing about this can help you!</p><p><br></p><p>Open enrollment for Brian's group coaching program is finally here again!</p><p>Click on this link to schedule a call to see if this program is a good fit for you:</p><p><a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min<br></a><br></p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 07 Feb 2023 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/55dd72c1/0838d6cf.mp3" length="45132697" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1410</itunes:duration>
      <itunes:summary>Each of us have drivers that make us better. Those same traits and drivers can also be detrimental to our success if left unchecked.

Recently, I discovered I had been ignoring an obvious symptom of this which was making things unnecessarily hard.

There is no escaping. The problem within me is still very present.

Tune in to see what I mean and how knowing about this can help you!</itunes:summary>
      <itunes:subtitle>Each of us have drivers that make us better. Those same traits and drivers can also be detrimental to our success if left unchecked.

Recently, I discovered I had been ignoring an obvious symptom of this which was making things unnecessarily hard.

Th</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>99. Be Like Mike</title>
      <itunes:title>99. Be Like Mike</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">ffcdc3a7-96f9-44b5-8b65-072d17f2bcae</guid>
      <link>https://share.transistor.fm/s/aaaa5e6a</link>
      <description>
        <![CDATA[<p>One of the harder things we have to do is to stop bench marking and pursuing success like an employee, and begin looking at things and taking action like a business owner.</p><p><br></p><p>In this episode I share two very specific things we can do, both of which I learned from my greatest mentor, which can help us in our endeavor to stop acting like an employee in our own company.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min?month=2023-01">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>One of the harder things we have to do is to stop bench marking and pursuing success like an employee, and begin looking at things and taking action like a business owner.</p><p><br></p><p>In this episode I share two very specific things we can do, both of which I learned from my greatest mentor, which can help us in our endeavor to stop acting like an employee in our own company.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min?month=2023-01">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 31 Jan 2023 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/aaaa5e6a/6e8ca06b.mp3" length="53600231" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1674</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>One of the harder things we have to do is to stop bench marking and pursuing success like an employee, and begin looking at things and taking action like a business owner.</p><p><br></p><p>In this episode I share two very specific things we can do, both of which I learned from my greatest mentor, which can help us in our endeavor to stop acting like an employee in our own company.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min?month=2023-01">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>98. Trying to be Nordstrom While Talking Value Like Walmart</title>
      <itunes:title>98. Trying to be Nordstrom While Talking Value Like Walmart</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">db0a4360-13eb-4c5a-a793-0a35a1c92c59</guid>
      <link>https://share.transistor.fm/s/cf6f1633</link>
      <description>
        <![CDATA[<p>I don’t know many service providers pursuing customers who predominantly make buying decisions based on price. In fact, every service provider I know explicitly says they prefer not to attract those customers. They want to be the Nordstrom of their industry. Offer premium service, and collect premium dollars. And I get that.</p><p>And yet, their messaging to their employees is about providing value to the customers. Nordstrom doesn’t talk value. Walmart does. Walmart customers do make their decisions largely on price.</p><p>Today, we will talk about that disconnect.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>I don’t know many service providers pursuing customers who predominantly make buying decisions based on price. In fact, every service provider I know explicitly says they prefer not to attract those customers. They want to be the Nordstrom of their industry. Offer premium service, and collect premium dollars. And I get that.</p><p>And yet, their messaging to their employees is about providing value to the customers. Nordstrom doesn’t talk value. Walmart does. Walmart customers do make their decisions largely on price.</p><p>Today, we will talk about that disconnect.</p><p><br></p><p>Learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 24 Jan 2023 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/cf6f1633/b8ab0be3.mp3" length="50037475" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1563</itunes:duration>
      <itunes:summary>I don’t know many service providers pursuing customers who predominantly make buying decisions based on price. In fact, every service provider I know explicitly says they prefer not to attract those customers. They want to be the Nordstrom of their industry. Offer premium service, and collect premium dollars. And I get that.

And yet, their messaging to their employees is about providing value to the customers. Nordstrom doesn’t talk value. Walmart does. Walmart customers do make their decisions largely on price.

Today, we will talk about that disconnect.</itunes:summary>
      <itunes:subtitle>I don’t know many service providers pursuing customers who predominantly make buying decisions based on price. In fact, every service provider I know explicitly says they prefer not to attract those customers. They want to be the Nordstrom of their indust</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>97. How Much Profit is the Right Amount to Take?</title>
      <itunes:title>97. How Much Profit is the Right Amount to Take?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">e27a3ba3-dd74-4b74-9efd-25c0ce31fe28</guid>
      <link>https://share.transistor.fm/s/70007fe6</link>
      <description>
        <![CDATA[<p>An obvious goal for building a business is to generate profits</p><p>And I’m frequently asked, “How much profit should we take for our company?”</p><p>While I can’t just blurt out a number, I can walk you through how to easily figure it out for you, your company, and your situation.</p><p>Tune in to hear how.</p><p><br></p><p>Check out the new page on my website, at <a href="https://www.serviceindustrysuccess.com/success-goodies">www.successgoodies.com</a>. Here you will find short videos, each just a couple of minutes long, focusing on and categorized by the Pillars of Progress:</p><ul><li>People</li><li>Processes</li><li>Profitability</li><li>Planning</li><li>Personal Development</li></ul><p>This is a great new free resource for you to get help with challenges you are facing in your business.</p><p><br></p><p>You can learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>You can also schedule a complimentary Success Session with Brian to tackle your most pressing problem at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>An obvious goal for building a business is to generate profits</p><p>And I’m frequently asked, “How much profit should we take for our company?”</p><p>While I can’t just blurt out a number, I can walk you through how to easily figure it out for you, your company, and your situation.</p><p>Tune in to hear how.</p><p><br></p><p>Check out the new page on my website, at <a href="https://www.serviceindustrysuccess.com/success-goodies">www.successgoodies.com</a>. Here you will find short videos, each just a couple of minutes long, focusing on and categorized by the Pillars of Progress:</p><ul><li>People</li><li>Processes</li><li>Profitability</li><li>Planning</li><li>Personal Development</li></ul><p>This is a great new free resource for you to get help with challenges you are facing in your business.</p><p><br></p><p>You can learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>You can also schedule a complimentary Success Session with Brian to tackle your most pressing problem at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 17 Jan 2023 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/70007fe6/50d96297.mp3" length="51890107" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1621</itunes:duration>
      <itunes:summary>An obvious goal for building a business is to generate profits

And I’m frequently asked, “How much profit should we take for our company?”

While I can’t just blurt out a number, I can walk you through how to easily figure it out for you, your company, and your situation.

Tune in to hear how.</itunes:summary>
      <itunes:subtitle>An obvious goal for building a business is to generate profits

And I’m frequently asked, “How much profit should we take for our company?”

While I can’t just blurt out a number, I can walk you through how to easily figure it out for you, your compan</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>96. The Number One Reason Our Goals Are Not Met</title>
      <itunes:title>96. The Number One Reason Our Goals Are Not Met</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">a9cc4fc5-59b3-4d6b-89ef-85c209723ccf</guid>
      <link>https://share.transistor.fm/s/451ee0f8</link>
      <description>
        <![CDATA[<p>It’s 2023, and many of us are setting out to reach the goals we have established for this year.</p><p>For us to have the best chance to achieve our goals, there is one thing we need to talk about right away.</p><p>And that is the number one reason goals are not achieved.</p><p>The sooner we get out in front of this, the more likely and easier it will be for us to achieve the goals we have established.</p><p>What is it? Tune in to find out!</p><p><br></p><p>If you are one of the many employers still struggling to find great employees to fill those holes in your team, go to <a href="https://www.serviceindustrysuccess.com/on-demand-hiring-webinar">www.freehiringwebinar.com</a>.</p><p><br></p><p>In this webinar, I'll show you exactly how I've helped other business owners go from not being able to hire to turning their job postings off completely in just a few weeks.</p><p><br></p><p>You can learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>You can also schedule a complimentary Success Session with Brian to tackle your most pressing problem at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>It’s 2023, and many of us are setting out to reach the goals we have established for this year.</p><p>For us to have the best chance to achieve our goals, there is one thing we need to talk about right away.</p><p>And that is the number one reason goals are not achieved.</p><p>The sooner we get out in front of this, the more likely and easier it will be for us to achieve the goals we have established.</p><p>What is it? Tune in to find out!</p><p><br></p><p>If you are one of the many employers still struggling to find great employees to fill those holes in your team, go to <a href="https://www.serviceindustrysuccess.com/on-demand-hiring-webinar">www.freehiringwebinar.com</a>.</p><p><br></p><p>In this webinar, I'll show you exactly how I've helped other business owners go from not being able to hire to turning their job postings off completely in just a few weeks.</p><p><br></p><p>You can learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>You can also schedule a complimentary Success Session with Brian to tackle your most pressing problem at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 10 Jan 2023 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/451ee0f8/f03e67df.mp3" length="48723893" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1522</itunes:duration>
      <itunes:summary>It’s 2023, and many of us are setting out to reach the goals we have established for this year.

For us to have the best chance to achieve our goals, there is one thing we need to talk about right away.

And that is the number one reason goals are not achieved.

The sooner we get out in front of this, the more likely and easier it will be for us to achieve the goals we have established.

What is it? Tune in to find out!</itunes:summary>
      <itunes:subtitle>It’s 2023, and many of us are setting out to reach the goals we have established for this year.

For us to have the best chance to achieve our goals, there is one thing we need to talk about right away.

And that is the number one reason goals are not</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>95. I Thought I Was the Only One Who Felt This Way Until I Started Helping Other Business Owners, Part 3</title>
      <itunes:title>95. I Thought I Was the Only One Who Felt This Way Until I Started Helping Other Business Owners, Part 3</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">dd7bc059-a5d4-4a53-bb8b-69f07c943fc0</guid>
      <link>https://share.transistor.fm/s/0cc351ee</link>
      <description>
        <![CDATA[<p>One of the great ironies for business owners is that we all think or feel “What is really holding me back is unique to me.”</p><p>We say or think things like – nobody could understand what I’m going through.</p><p>Meanwhile, we are ALL saying and feeling this exact thought.</p><p>Becoming comfortable with the fact that others have had the same obstacles, and successfully overcame them, is often helpful in giving us the confidence to get past our own hang-ups so we can make real progress.</p><p>In this 3-part series, I’m going to share with you the most common fears I see holding people back, so you won’t feel like you’re the only one who has them.</p><p><br></p><p>You can learn more about Brian's training and coaching at:</p><p><a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, no-stress, Zoom call with Brian to tackle your most pressing problem at:</p><p><a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min<br></a><br></p><p> </p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>One of the great ironies for business owners is that we all think or feel “What is really holding me back is unique to me.”</p><p>We say or think things like – nobody could understand what I’m going through.</p><p>Meanwhile, we are ALL saying and feeling this exact thought.</p><p>Becoming comfortable with the fact that others have had the same obstacles, and successfully overcame them, is often helpful in giving us the confidence to get past our own hang-ups so we can make real progress.</p><p>In this 3-part series, I’m going to share with you the most common fears I see holding people back, so you won’t feel like you’re the only one who has them.</p><p><br></p><p>You can learn more about Brian's training and coaching at:</p><p><a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, no-stress, Zoom call with Brian to tackle your most pressing problem at:</p><p><a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min<br></a><br></p><p> </p>]]>
      </content:encoded>
      <pubDate>Tue, 03 Jan 2023 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/0cc351ee/afb502ca.mp3" length="44998871" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1406</itunes:duration>
      <itunes:summary>One of the great ironies for business owners is that we all think or feel “What is really holding me back is unique to me.”

We say or think things like – nobody could understand what I’m going through.

Meanwhile, we are ALL saying and feeling this exact thought.

Becoming comfortable with the fact that others have had the same obstacles, and successfully overcame them, is often helpful in giving us the confidence to get past our own hang-ups so we can make real progress.

In this 3-part series, I’m going to share with you the most common fears I see holding people back, so you won’t feel like you’re the only one who has them.</itunes:summary>
      <itunes:subtitle>One of the great ironies for business owners is that we all think or feel “What is really holding me back is unique to me.”

We say or think things like – nobody could understand what I’m going through.

Meanwhile, we are ALL saying and feeling this e</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>94. I Thought I Was the Only One Who Felt This Way Until I Started Helping Other Business Owners, Part 2</title>
      <itunes:title>94. I Thought I Was the Only One Who Felt This Way Until I Started Helping Other Business Owners, Part 2</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">649e7635-30e6-4f74-8f9c-23f27b606c57</guid>
      <link>https://share.transistor.fm/s/c4e048c5</link>
      <description>
        <![CDATA[<p>One of the great ironies for business owners is that we all think or feel “What is really holding me back is unique to me.”</p><p>We say or think things like – nobody could understand what I’m going through.</p><p>Meanwhile, we are ALL saying and feeling this exact thought. Becoming comfortable with the fact that others have had the same obstacles, and successfully overcame them, is often helpful in giving us the confidence to get past our own hang-ups so we can make real progress.</p><p>This is part 2 of a 3-part series, where I share the most common fears I see holding people back, so you won’t feel like you’re the only one who has them.</p><p>You can learn more about Brian's training and coaching at:</p><p><a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, no-stress, Zoom call with Brian to</p><p>tackle your most pressing problem at:</p><p><a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min<br></a><br></p><p> </p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>One of the great ironies for business owners is that we all think or feel “What is really holding me back is unique to me.”</p><p>We say or think things like – nobody could understand what I’m going through.</p><p>Meanwhile, we are ALL saying and feeling this exact thought. Becoming comfortable with the fact that others have had the same obstacles, and successfully overcame them, is often helpful in giving us the confidence to get past our own hang-ups so we can make real progress.</p><p>This is part 2 of a 3-part series, where I share the most common fears I see holding people back, so you won’t feel like you’re the only one who has them.</p><p>You can learn more about Brian's training and coaching at:</p><p><a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, no-stress, Zoom call with Brian to</p><p>tackle your most pressing problem at:</p><p><a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min<br></a><br></p><p> </p>]]>
      </content:encoded>
      <pubDate>Tue, 27 Dec 2022 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/c4e048c5/8c6fbb93.mp3" length="43944397" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1373</itunes:duration>
      <itunes:summary>One of the great ironies for business owners is that we all think or feel “What is really holding me back is unique to me.”

We say or think things like – nobody could understand what I’m going through.

Meanwhile, we are ALL saying and feeling this exact thought. Becoming comfortable with the fact that others have had the same obstacles, and successfully overcame them, is often helpful in giving us the confidence to get past our own hang-ups so we can make real progress.

This is part 2 of a 3-part series, where I share the most common fears I see holding people back, so you won’t feel like you’re the only one who has them.</itunes:summary>
      <itunes:subtitle>One of the great ironies for business owners is that we all think or feel “What is really holding me back is unique to me.”

We say or think things like – nobody could understand what I’m going through.

Meanwhile, we are ALL saying and feeling this e</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>93. I Thought I Was the Only One Who Felt This Way Until I Started Helping Other Business Owners, Part 1</title>
      <itunes:title>93. I Thought I Was the Only One Who Felt This Way Until I Started Helping Other Business Owners, Part 1</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">d967015b-a6b0-430a-a894-495264511d9d</guid>
      <link>https://share.transistor.fm/s/f95f36b6</link>
      <description>
        <![CDATA[<p>One of the great ironies for business owners is that we all think or feel “What is really holding me back is unique to me.”</p><p>We say or think things like – nobody could understand what I’m going through.</p><p>Meanwhile, we are ALL saying and feeling this exact thought.</p><p>Becoming comfortable with the fact that others have had the same obstacles, and successfully overcame them, is often helpful in giving us the confidence to get past our own hang-ups so we can make real progress.</p><p>In this 3-part series, I’m going to share with you the most common fears I see holding people back, so you won’t feel like you’re the only one who has them.</p><p><br></p><p>You can learn more about Brian's training and coaching at:</p><p><a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, no-stress, Zoom call with Brian to tackle your most pressing problem at:</p><p><a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>One of the great ironies for business owners is that we all think or feel “What is really holding me back is unique to me.”</p><p>We say or think things like – nobody could understand what I’m going through.</p><p>Meanwhile, we are ALL saying and feeling this exact thought.</p><p>Becoming comfortable with the fact that others have had the same obstacles, and successfully overcame them, is often helpful in giving us the confidence to get past our own hang-ups so we can make real progress.</p><p>In this 3-part series, I’m going to share with you the most common fears I see holding people back, so you won’t feel like you’re the only one who has them.</p><p><br></p><p>You can learn more about Brian's training and coaching at:</p><p><a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>Schedule a complimentary, no-stress, Zoom call with Brian to tackle your most pressing problem at:</p><p><a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 20 Dec 2022 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/f95f36b6/0ae3187d.mp3" length="43766999" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1367</itunes:duration>
      <itunes:summary>One of the great ironies for business owners is that we all think or feel “What is really holding me back is unique to me.”

We say or think things like – nobody could understand what I’m going through.

Meanwhile, we are ALL saying and feeling this exact thought.

Becoming comfortable with the fact that others have had the same obstacles, and successfully overcame them, is often helpful in giving us the confidence to get past our own hang-ups so we can make real progress.

In this 3-part series, I’m going to share with you the most common fears I see holding people back, so you won’t feel like you’re the only one who has them.</itunes:summary>
      <itunes:subtitle>One of the great ironies for business owners is that we all think or feel “What is really holding me back is unique to me.”

We say or think things like – nobody could understand what I’m going through.

Meanwhile, we are ALL saying and feeling this e</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>92. Our Customers Have Two Types of Problems and We Almost Always Focus on the Wrong One</title>
      <itunes:title>92. Our Customers Have Two Types of Problems and We Almost Always Focus on the Wrong One</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">005411a2-0fe6-4c80-b12d-3b718cc4f7b6</guid>
      <link>https://share.transistor.fm/s/eea8ad22</link>
      <description>
        <![CDATA[<p>Today I’ll talk about the key to freedom from our business.</p><p>The key to trusting our employees.</p><p>The key to developing a compelling marketing message.</p><p>The key to customer retention.</p><p>The key to increased sales.</p><p> </p><p>The door to just about everything we want is opened with this key.</p><p>In my case, figuring this out literally changed everything overnight!</p><p>What is it?</p><p>Tune in to find out!</p><p><br></p><p><br></p><p>You can learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>You can also schedule a complimentary problem solving Zoom call with Brian at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min<br></a><br></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Today I’ll talk about the key to freedom from our business.</p><p>The key to trusting our employees.</p><p>The key to developing a compelling marketing message.</p><p>The key to customer retention.</p><p>The key to increased sales.</p><p> </p><p>The door to just about everything we want is opened with this key.</p><p>In my case, figuring this out literally changed everything overnight!</p><p>What is it?</p><p>Tune in to find out!</p><p><br></p><p><br></p><p>You can learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>You can also schedule a complimentary problem solving Zoom call with Brian at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min<br></a><br></p>]]>
      </content:encoded>
      <pubDate>Tue, 13 Dec 2022 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/eea8ad22/451a37ee.mp3" length="53979357" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1686</itunes:duration>
      <itunes:summary>Today I’ll talk about the key to freedom from our business.

The key to trusting our employees.

The key to developing a compelling marketing message.

The key to customer retention.

The key to increased sales.

 

The door to just about everything we want is opened with this key.

In my case, figuring this out literally changed everything overnight!

What is it?

Tune in to find out!</itunes:summary>
      <itunes:subtitle>Today I’ll talk about the key to freedom from our business.

The key to trusting our employees.

The key to developing a compelling marketing message.

The key to customer retention.

The key to increased sales.

 

The door to just about ever</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>91. Two Things to Consider if You Want a Solution to Stick</title>
      <itunes:title>91. Two Things to Consider if You Want a Solution to Stick</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">9896b057-c562-48c9-90ce-33e611f2a76b</guid>
      <link>https://share.transistor.fm/s/efbfa358</link>
      <description>
        <![CDATA[<p>I don’t think I know of a single business owner who hasn’t said these words: </p><p>“I don’t know what happened. We fixed the problem, and then a few months later, it’s like we didn’t fix anything. And we were dealing with the same thing all over again. I can’t explain it, but it’s super frustrating.”</p><p>In this episode, I’ll tell you what I changed to stop facing the same problems over and over again.</p><p>I'm happy to announce that I’ve launched a new, series of video shorts, which talk about many of the same types of things we discuss here on this podcast. Most of these short videos are about 2-4 minutes long, so they are quickly and easily consumed.</p><p>One of the things I’ll be doing with these short videos, and the longer form podcasts and videos you listen to here, is arranging them in my private Facebook group, via Facebook’s “Guides” feature. So if you looking for help in a specific area, it will be easy for you to find. As the group grows, I’ll also be doing live Q&amp;A each month, as well as other features and benefits just for business owners like you.</p><p>To join the conversation in this free Facebook group, and get access to tons of free and useful information, go to <a href="https://www.facebook.com/groups/solvinggrowthandemployeeproblems">www.businessownergroup.com</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>I don’t think I know of a single business owner who hasn’t said these words: </p><p>“I don’t know what happened. We fixed the problem, and then a few months later, it’s like we didn’t fix anything. And we were dealing with the same thing all over again. I can’t explain it, but it’s super frustrating.”</p><p>In this episode, I’ll tell you what I changed to stop facing the same problems over and over again.</p><p>I'm happy to announce that I’ve launched a new, series of video shorts, which talk about many of the same types of things we discuss here on this podcast. Most of these short videos are about 2-4 minutes long, so they are quickly and easily consumed.</p><p>One of the things I’ll be doing with these short videos, and the longer form podcasts and videos you listen to here, is arranging them in my private Facebook group, via Facebook’s “Guides” feature. So if you looking for help in a specific area, it will be easy for you to find. As the group grows, I’ll also be doing live Q&amp;A each month, as well as other features and benefits just for business owners like you.</p><p>To join the conversation in this free Facebook group, and get access to tons of free and useful information, go to <a href="https://www.facebook.com/groups/solvinggrowthandemployeeproblems">www.businessownergroup.com</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 06 Dec 2022 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/efbfa358/a8708591.mp3" length="43811735" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1368</itunes:duration>
      <itunes:summary>I don’t think I know of a single business owner who hasn’t said these words:

“I don’t know what happened. We fixed the problem, and then a few months later, it’s like we didn’t fix anything. And we were dealing with the same thing all over again. I can’t explain it, but it’s super frustrating.”

In this episode, I’ll tell you what I changed to stop facing the same problems over and over again.</itunes:summary>
      <itunes:subtitle>I don’t think I know of a single business owner who hasn’t said these words:

“I don’t know what happened. We fixed the problem, and then a few months later, it’s like we didn’t fix anything. And we were dealing with the same thing all over again. I can</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>90. The Two Biggest Mistakes Business Owners Make With Financials</title>
      <itunes:title>90. The Two Biggest Mistakes Business Owners Make With Financials</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">1705a6a1-d438-4afa-b40f-80f9baf0f65b</guid>
      <link>https://share.transistor.fm/s/e9145404</link>
      <description>
        <![CDATA[<p>There are two rules about financials that I was taught early in my career, which honestly, I didn't understand the significance of at the time. But now as I've seen the consequences of not following those rules, I understand perfectly why they were emphasized so much. Not following these particular rules are the two most common and dangerous mistakes I've seen business owners make when it comes to financials. What are they? Tune it to find out!</p><p>We are very excited to announce that Brian has just finished developing three new mini-courses. Each one focuses on a primary subject – either people, processes, or profitability.</p><p>So if you’re tired of struggling to get through to your employees, or you know you need to get processes and procedures started or dialed in, or you want to understand your financials much better than you do today, go to serviceindustrysuccess.com and schedule a no-stress call to see if one of these courses are right for you.</p><p>Each mini-course is priced at less than $500, and includes several video modules you can watch as many times as you want, and each also includes 2 Zoom calls with Brian.</p><p>Schedule your no-stress call at <a href="https://www.serviceindustrysuccess.com/">serviceindustrysuccess.com</a> today!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>There are two rules about financials that I was taught early in my career, which honestly, I didn't understand the significance of at the time. But now as I've seen the consequences of not following those rules, I understand perfectly why they were emphasized so much. Not following these particular rules are the two most common and dangerous mistakes I've seen business owners make when it comes to financials. What are they? Tune it to find out!</p><p>We are very excited to announce that Brian has just finished developing three new mini-courses. Each one focuses on a primary subject – either people, processes, or profitability.</p><p>So if you’re tired of struggling to get through to your employees, or you know you need to get processes and procedures started or dialed in, or you want to understand your financials much better than you do today, go to serviceindustrysuccess.com and schedule a no-stress call to see if one of these courses are right for you.</p><p>Each mini-course is priced at less than $500, and includes several video modules you can watch as many times as you want, and each also includes 2 Zoom calls with Brian.</p><p>Schedule your no-stress call at <a href="https://www.serviceindustrysuccess.com/">serviceindustrysuccess.com</a> today!</p>]]>
      </content:encoded>
      <pubDate>Tue, 29 Nov 2022 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/e9145404/ef97a0f9.mp3" length="29656621" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1852</itunes:duration>
      <itunes:summary>There are two rules about financials that I was taught early in my career, which honestly, I didn't understand the significance of at the time. But now as I've seen the consequences of not following those rules, I understand perfectly why they were emphasized so much. Not following these particular rules are the two most common and dangerous mistakes I've seen business owners make when it comes to financials. What are they? Tune it to find out!</itunes:summary>
      <itunes:subtitle>There are two rules about financials that I was taught early in my career, which honestly, I didn't understand the significance of at the time. But now as I've seen the consequences of not following those rules, I understand perfectly why they were emphas</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>89. If Your Marketing Isn't Talking to Someone, it Isn't Talking to Anyone</title>
      <itunes:title>89. If Your Marketing Isn't Talking to Someone, it Isn't Talking to Anyone</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">dc50c045-4e58-44fe-b1c5-f7b9dbdca4b7</guid>
      <link>https://share.transistor.fm/s/1370219a</link>
      <description>
        <![CDATA[<p>Marketing has taken a back seat to recruiting and hiring for the last few years.</p><p>But, as it always does, that is going to change.</p><p>Having an effective marketing message is going to be vital.</p><p>So how do we create marketing that is compelling?</p><p>Stay tuned to find out the key element that changed everything for me!</p><p><br></p><p>We are very excited to announce that Brian has just finished developing three new mini-courses.</p><p>Each one focuses on a primary subject – either people, processes, or profitability.</p><p>So if you’re tired of struggling to get through to your employees, or you know you need to get processes and procedures started or dialed in, or you want to understand your financials much better than you do today, go to serviceindustrysuccess.com and schedule a no-stress call to see if one of these courses are right for you.</p><p>Each mini-course is priced at less than $500, and includes several video modules you can watch as many times as you want, and each also includes 2 Zoom calls with Brian.</p><p>Schedule your no-stress call at serviceindustrysuccess.com today!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Marketing has taken a back seat to recruiting and hiring for the last few years.</p><p>But, as it always does, that is going to change.</p><p>Having an effective marketing message is going to be vital.</p><p>So how do we create marketing that is compelling?</p><p>Stay tuned to find out the key element that changed everything for me!</p><p><br></p><p>We are very excited to announce that Brian has just finished developing three new mini-courses.</p><p>Each one focuses on a primary subject – either people, processes, or profitability.</p><p>So if you’re tired of struggling to get through to your employees, or you know you need to get processes and procedures started or dialed in, or you want to understand your financials much better than you do today, go to serviceindustrysuccess.com and schedule a no-stress call to see if one of these courses are right for you.</p><p>Each mini-course is priced at less than $500, and includes several video modules you can watch as many times as you want, and each also includes 2 Zoom calls with Brian.</p><p>Schedule your no-stress call at serviceindustrysuccess.com today!</p>]]>
      </content:encoded>
      <pubDate>Tue, 22 Nov 2022 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/1370219a/ad9f1618.mp3" length="57783065" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1805</itunes:duration>
      <itunes:summary>Marketing has taken a back seat to recruiting and hiring for the last few years.

But, as it always does, that is going to change.

Having an effective marketing message is going to be vital.

So how do we create marketing that is compelling?

Stay tuned to find out the key element that changed everything for me!</itunes:summary>
      <itunes:subtitle>Marketing has taken a back seat to recruiting and hiring for the last few years.

But, as it always does, that is going to change.

Having an effective marketing message is going to be vital.

So how do we create marketing that is compelling?

Sta</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>88. So You Want to Hire a Salesperson...</title>
      <itunes:title>88. So You Want to Hire a Salesperson...</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">14e91bec-eac8-4c2c-98fe-28903cc82e5c</guid>
      <link>https://share.transistor.fm/s/da539217</link>
      <description>
        <![CDATA[<p>Once a company is big enough where the business owner doesn’t have time to run the company in a big picture sense, AND keep track of the day-to-day business, AND generate sales, the business owner will figure out that there is not enough of them to go around.</p><p><br></p><p>And for many, this is where they decide they need to hire a salesperson.</p><p><br></p><p>If this is you, you won’t want to miss this episode.</p><p><br></p><p>For free resources and information about Brian's products, courses, and coaching, go to<a href="http://www.serviceindustrysuccess.com"> www.serviceindustrysuccess.com</a>.</p><p><br></p><p>For a complimentary, 45-minute Success Session with Brian to take on a challenge you are facing, go to: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min<br></a><br></p><p><br></p><p>If you like video, you can see our video channel on Rumble, here: <a href="https://rumble.com/c/c-749893">https://rumble.com/c/c-749893</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Once a company is big enough where the business owner doesn’t have time to run the company in a big picture sense, AND keep track of the day-to-day business, AND generate sales, the business owner will figure out that there is not enough of them to go around.</p><p><br></p><p>And for many, this is where they decide they need to hire a salesperson.</p><p><br></p><p>If this is you, you won’t want to miss this episode.</p><p><br></p><p>For free resources and information about Brian's products, courses, and coaching, go to<a href="http://www.serviceindustrysuccess.com"> www.serviceindustrysuccess.com</a>.</p><p><br></p><p>For a complimentary, 45-minute Success Session with Brian to take on a challenge you are facing, go to: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min<br></a><br></p><p><br></p><p>If you like video, you can see our video channel on Rumble, here: <a href="https://rumble.com/c/c-749893">https://rumble.com/c/c-749893</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 15 Nov 2022 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/da539217/131d6208.mp3" length="76908643" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>2403</itunes:duration>
      <itunes:summary>Once a company is big enough where the business owner doesn’t have time to run the company in a big picture sense, AND keep track of the day-to-day business, AND generate sales, the business owner will figure out that there is not enough of them to go around.


And for many, this is where they decide they need to hire a salesperson


If this is you, you won’t want to miss this episode</itunes:summary>
      <itunes:subtitle>Once a company is big enough where the business owner doesn’t have time to run the company in a big picture sense, AND keep track of the day-to-day business, AND generate sales, the business owner will figure out that there is not enough of them to go aro</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>87. Documenting Your Processes and Procedures Doesn’t Have to be a Huge Burden</title>
      <itunes:title>87. Documenting Your Processes and Procedures Doesn’t Have to be a Huge Burden</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">e0716328-f155-4d96-aa11-1920f56f1a96</guid>
      <link>https://share.transistor.fm/s/ae48855a</link>
      <description>
        <![CDATA[<p>We all know we will eventually need to document all our processes and procedures.</p><p>This can feel like one of the most daunting and seemingly massive projects we will ever take on.</p><p>But it doesn’t have to be like that.</p><p>It can actually be quite simple - even easy!</p><p>And take less time than we think.</p><p>How?</p><p>Tune in to hear my approach!</p><p><br></p><p>If you are a member of an industry association, you probably know that it can be difficult finding qualified speakers who have real life experience with things we discuss on this podcast, and can speak to topics that can really help your business.</p><p><br></p><p>I speak at those kinds of meetings on a regular basis. If you are looking for a speaker for your monthly Zoom meeting, or you want a keynote speaker for your annual conference, or you want someone to prepare and run an all-day workshop, I am ready to help.</p><p><br></p><p>Just go to my website – <a href="http://www.serviceindustrysuccess.com/">www.serviceindustrysuccess.com</a> and click on the button that says, “Book Brian to Speak”.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>We all know we will eventually need to document all our processes and procedures.</p><p>This can feel like one of the most daunting and seemingly massive projects we will ever take on.</p><p>But it doesn’t have to be like that.</p><p>It can actually be quite simple - even easy!</p><p>And take less time than we think.</p><p>How?</p><p>Tune in to hear my approach!</p><p><br></p><p>If you are a member of an industry association, you probably know that it can be difficult finding qualified speakers who have real life experience with things we discuss on this podcast, and can speak to topics that can really help your business.</p><p><br></p><p>I speak at those kinds of meetings on a regular basis. If you are looking for a speaker for your monthly Zoom meeting, or you want a keynote speaker for your annual conference, or you want someone to prepare and run an all-day workshop, I am ready to help.</p><p><br></p><p>Just go to my website – <a href="http://www.serviceindustrysuccess.com/">www.serviceindustrysuccess.com</a> and click on the button that says, “Book Brian to Speak”.</p>]]>
      </content:encoded>
      <pubDate>Tue, 08 Nov 2022 02:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/ae48855a/1fbdde11.mp3" length="38563123" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1204</itunes:duration>
      <itunes:summary>We all know we will eventually need to document all our processes and procedures. This can feel like one of the most daunting and seemingly massive projects we will ever take on. But it doesn’t have to be like that. It can actually be quite simple - even easy! And take less time than we think. How?

Tune in to hear my approach!</itunes:summary>
      <itunes:subtitle>We all know we will eventually need to document all our processes and procedures. This can feel like one of the most daunting and seemingly massive projects we will ever take on. But it doesn’t have to be like that. It can actually be quite simple - even </itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>86. What Does Effective Motivation Actually Look Like?</title>
      <itunes:title>86. What Does Effective Motivation Actually Look Like?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">ba79a361-e2ba-4e7a-bd22-108f23c0ca15</guid>
      <link>https://share.transistor.fm/s/a7dd0ecf</link>
      <description>
        <![CDATA[<p>We all know that we need to motivate our team to perform – sometimes more than others.</p><p>But what does that actually look like?</p><p>Aside from the rah-rah speech that impacts only a fraction of the team, and which produces results that are short-lived…</p><p>Besides using bonuses and other monetary means, which are expensive and only resonate with employees that are driven by money…</p><p>How exactly can we motivate people to perform consistently over the long haul?</p><p> In this episode I’ll share the approach that has worked well for me.</p><p><br></p><p>If you are a member of an industry association, you probably know that it can be difficult finding qualified speakers who have real life experience with things we discuss on this podcast, and can speak to topics that can really help your business.</p><p><br></p><p>I speak at those kinds of meetings on a regular basis. If you are looking for a speaker for your monthly Zoom meeting, or you want a keynote speaker for your annual conference, or you want someone to prepare and run an all-day workshop, I am ready to help.</p><p><br></p><p>Just go to my website – <a href="http://www.serviceindustrysuccess.com/">www.serviceindustrysuccess.com</a> and click on the button that says, “Book Brian to Speak”.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>We all know that we need to motivate our team to perform – sometimes more than others.</p><p>But what does that actually look like?</p><p>Aside from the rah-rah speech that impacts only a fraction of the team, and which produces results that are short-lived…</p><p>Besides using bonuses and other monetary means, which are expensive and only resonate with employees that are driven by money…</p><p>How exactly can we motivate people to perform consistently over the long haul?</p><p> In this episode I’ll share the approach that has worked well for me.</p><p><br></p><p>If you are a member of an industry association, you probably know that it can be difficult finding qualified speakers who have real life experience with things we discuss on this podcast, and can speak to topics that can really help your business.</p><p><br></p><p>I speak at those kinds of meetings on a regular basis. If you are looking for a speaker for your monthly Zoom meeting, or you want a keynote speaker for your annual conference, or you want someone to prepare and run an all-day workshop, I am ready to help.</p><p><br></p><p>Just go to my website – <a href="http://www.serviceindustrysuccess.com/">www.serviceindustrysuccess.com</a> and click on the button that says, “Book Brian to Speak”.</p>]]>
      </content:encoded>
      <pubDate>Tue, 01 Nov 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/a7dd0ecf/784ae85e.mp3" length="52090253" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1627</itunes:duration>
      <itunes:summary>We all know that we need to motivate our team to perform – sometimes more than others. But what does that actually look like? Aside from the rah-rah speech that impacts only a fraction of the team, and which produces results that are short-lived…

Besides using bonuses and other monetary means, which are expensive and only resonate with employees that are driven by money… 

How exactly can we motivate people to perform consistently over the long haul? In this episode I’ll share the approach that has worked well for me.</itunes:summary>
      <itunes:subtitle>We all know that we need to motivate our team to perform – sometimes more than others. But what does that actually look like? Aside from the rah-rah speech that impacts only a fraction of the team, and which produces results that are short-lived…

Besid</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>85. The Simplest Way to Increase Sales That Nobody Talks About</title>
      <itunes:title>85. The Simplest Way to Increase Sales That Nobody Talks About</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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      <link>https://share.transistor.fm/s/9172093b</link>
      <description>
        <![CDATA[<p>When it comes to increasing sales, we generally talk about marketing generated opportunities, close rates, add on sales, and follow up – all of which are obviously important</p><p>Today, I will talk about a way to maximize sales opportunities that I rarely hear discussed - but personally saw the benefits of in my own company.</p><p><br></p><p>Tune in to hear what it is!</p><p><br></p><p>Also:<br>Brian's MySuccessWorx group coaching program is now in open enrollment, but only for a few more days!<br>Open enrollment only happens 3 times per year, and the next open enrollment period isn't until spring of 2023.<br>You shouldn't have to learn every lesson the hard way, and you don't have to do this alone!<br>Join a community of other business owners making great progress while gaining better control over, and more freedom from their business.<br>Go to <a href="https://www.serviceindustrysuccess.com/">www.serviceindusrysuccess.com</a> to learn more and to book a call with Brian to see if this is a good fit for you!</p><p>But hurry! Time is running out.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>When it comes to increasing sales, we generally talk about marketing generated opportunities, close rates, add on sales, and follow up – all of which are obviously important</p><p>Today, I will talk about a way to maximize sales opportunities that I rarely hear discussed - but personally saw the benefits of in my own company.</p><p><br></p><p>Tune in to hear what it is!</p><p><br></p><p>Also:<br>Brian's MySuccessWorx group coaching program is now in open enrollment, but only for a few more days!<br>Open enrollment only happens 3 times per year, and the next open enrollment period isn't until spring of 2023.<br>You shouldn't have to learn every lesson the hard way, and you don't have to do this alone!<br>Join a community of other business owners making great progress while gaining better control over, and more freedom from their business.<br>Go to <a href="https://www.serviceindustrysuccess.com/">www.serviceindusrysuccess.com</a> to learn more and to book a call with Brian to see if this is a good fit for you!</p><p>But hurry! Time is running out.</p>]]>
      </content:encoded>
      <pubDate>Tue, 25 Oct 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/9172093b/f1940e02.mp3" length="55761727" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1742</itunes:duration>
      <itunes:summary>When it comes to increasing sales, we generally talk about marketing generated opportunities, close rates, add on sales, and follow up – all of which are obviously important. Today, I will talk about a way to maximize sales opportunities that I rarely hear discussed - but personally saw the benefits of in my own company.

Tune in to hear what it is!</itunes:summary>
      <itunes:subtitle>When it comes to increasing sales, we generally talk about marketing generated opportunities, close rates, add on sales, and follow up – all of which are obviously important. Today, I will talk about a way to maximize sales opportunities that I rarely hea</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>84. Why Don't Our Employees Really Get Our Safety and Liability Concerns?</title>
      <itunes:title>84. Why Don't Our Employees Really Get Our Safety and Liability Concerns?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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      <link>https://share.transistor.fm/s/0bb3f58a</link>
      <description>
        <![CDATA[<p>One of the more troubling questions we find ourselves as business owners asking is, “Why don’t they get safety, risk, or liability concerns?”</p><p>In almost all cases, effectively addressing our biggest risks, safety and otherwise, is absolutely critical to the company surviving – let alone growing and thriving.</p><p>One major blunder could bring the whole thing down.</p><p>So, why don’t employees prioritize them like we do, or wish they would?</p><p>And what can we do about it?</p><p>Tune in to find out!</p><p><br></p><p>Brian's MySuccessWorx group coaching program is now in open enrollment, but only through the end of October. Open enrollment only happens 3 times per year, and the next open enrollment period isn't until spring of 2023.</p><p><br></p><p>I can almost guarantee this program costs less and is less of a time commitment than you think.</p><p> </p><p>You shouldn't have to learn every lesson the hard way, and you don't have to do this alone! Join a community of other business owners making great progress while gaining better control over, and more freedom from their business.</p><p> </p><p>Schedule a complimentary, no-stress, no-pressure call with Brian to learn more about the MySuccessWorx group program and to see if it's a good fit for you at:</p><p><a href="https://calendly.com/success-session-with-brian/45min?month=2022-10">www.connectingwithbrian.com<br></a><br></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>One of the more troubling questions we find ourselves as business owners asking is, “Why don’t they get safety, risk, or liability concerns?”</p><p>In almost all cases, effectively addressing our biggest risks, safety and otherwise, is absolutely critical to the company surviving – let alone growing and thriving.</p><p>One major blunder could bring the whole thing down.</p><p>So, why don’t employees prioritize them like we do, or wish they would?</p><p>And what can we do about it?</p><p>Tune in to find out!</p><p><br></p><p>Brian's MySuccessWorx group coaching program is now in open enrollment, but only through the end of October. Open enrollment only happens 3 times per year, and the next open enrollment period isn't until spring of 2023.</p><p><br></p><p>I can almost guarantee this program costs less and is less of a time commitment than you think.</p><p> </p><p>You shouldn't have to learn every lesson the hard way, and you don't have to do this alone! Join a community of other business owners making great progress while gaining better control over, and more freedom from their business.</p><p> </p><p>Schedule a complimentary, no-stress, no-pressure call with Brian to learn more about the MySuccessWorx group program and to see if it's a good fit for you at:</p><p><a href="https://calendly.com/success-session-with-brian/45min?month=2022-10">www.connectingwithbrian.com<br></a><br></p>]]>
      </content:encoded>
      <pubDate>Tue, 18 Oct 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/0bb3f58a/0962e507.mp3" length="67428713" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>2107</itunes:duration>
      <itunes:summary>One of the more troubling questions we find ourselves as business owners asking is, “Why don’t they get safety, risk, or liability concerns?”

In almost all cases, effectively addressing our biggest risks, safety and otherwise, is absolutely critical to the company surviving – let alone growing and thriving.

One major blunder could bring the whole thing down. So, why don’t employees prioritize them like we do, or wish they would? And what can we do about it?

Tune in to find out!</itunes:summary>
      <itunes:subtitle>One of the more troubling questions we find ourselves as business owners asking is, “Why don’t they get safety, risk, or liability concerns?”

In almost all cases, effectively addressing our biggest risks, safety and otherwise, is absolutely critical to</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>83. A Simple Framework to Improve Your Team's Performance With Anything, Part Two</title>
      <itunes:title>83. A Simple Framework to Improve Your Team's Performance With Anything, Part Two</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">d39a7937-7d10-4633-a967-70f43647e9ad</guid>
      <link>https://share.transistor.fm/s/e2478c82</link>
      <description>
        <![CDATA[<p>Each of us business owners is struggling to get more of some thing(s) and less of others. More sales. Higher close rate. Fewer accidents. Less warranty work.</p><p> </p><p>In the conclusion of this two-part series, Brian discusses the simple framework that will improve performance in any area, like: sales, safety, communication, buy in, compliance, behavioral challenges, process adherence, and more.</p><p><br></p><p>Brian's MySuccessWorx group coaching program is now in open enrollment, but only for a couple of weeks. Open enrollment only happens 3 times per year, and the next open enrollment period isn't until spring of 2023.</p><p> </p><p>You shouldn't have to learn every lesson the hard way, and you don't have to do this alone! Join a community of other business owners making great progress while gaining better control over, and more freedom from their business.</p><p><br></p><p>Go to <a href="https://www.serviceindustrysuccess.com/">www.serviceindustrysuccess.com</a> to learn more and to book a call with Brian to see if this is a good fit for you! But hurry! Time is running out.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Each of us business owners is struggling to get more of some thing(s) and less of others. More sales. Higher close rate. Fewer accidents. Less warranty work.</p><p> </p><p>In the conclusion of this two-part series, Brian discusses the simple framework that will improve performance in any area, like: sales, safety, communication, buy in, compliance, behavioral challenges, process adherence, and more.</p><p><br></p><p>Brian's MySuccessWorx group coaching program is now in open enrollment, but only for a couple of weeks. Open enrollment only happens 3 times per year, and the next open enrollment period isn't until spring of 2023.</p><p> </p><p>You shouldn't have to learn every lesson the hard way, and you don't have to do this alone! Join a community of other business owners making great progress while gaining better control over, and more freedom from their business.</p><p><br></p><p>Go to <a href="https://www.serviceindustrysuccess.com/">www.serviceindustrysuccess.com</a> to learn more and to book a call with Brian to see if this is a good fit for you! But hurry! Time is running out.</p>]]>
      </content:encoded>
      <pubDate>Tue, 11 Oct 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/e2478c82/b667f376.mp3" length="58084263" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1815</itunes:duration>
      <itunes:summary>Each of us business owners is struggling to get more of some thing(s) and less of others. More sales. Higher close rate. Fewer accidents. Less warranty work.

 
In part one of this two-part series, Brian discusses a simple framework that will improve performance in any area, like: sales, safety, communication, buy in, compliance, behavioral challenges, process adherence, and more.</itunes:summary>
      <itunes:subtitle>Each of us business owners is struggling to get more of some thing(s) and less of others. More sales. Higher close rate. Fewer accidents. Less warranty work.

 
In part one of this two-part series, Brian discusses a simple framework that will improve p</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>82. A Simple Framework to Improve Your Team's Performance With Anything, Part One of Two</title>
      <itunes:title>82. A Simple Framework to Improve Your Team's Performance With Anything, Part One of Two</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">f8d0dc27-3d8c-482e-bc49-72b4f16d10ba</guid>
      <link>https://share.transistor.fm/s/ab31d11d</link>
      <description>
        <![CDATA[<p>Each of us business owners is struggling to get more of some thing(s) and less of others. More sales. Higher close rate. Fewer accidents. Less warranty work.</p><p><br></p><p>In part one of this two-part series, Brian discusses a simple framework that will improve performance in any area, like: sales, safety, communication, buy in, compliance, behavioral challenges, process adherence, and more.</p><p><br></p><p>Brian's MySuccessWorx group coaching program is now in open enrollment, but only for a couple of weeks. Open enrollment only happens 3 times per year, and the next open enrollment period isn't until spring of 2023.</p><p><br></p><p>You shouldn't have to learn every lesson the hard way, and you don't have to do this alone! Join a community of other business owners making great progress while gaining better control over, and more freedom from their business.</p><p><br></p><p>Go to <a href="https://www.serviceindustrysuccess.com/">www.serviceindustrysuccess.com</a> to learn more and to book a call with Brian to see if this is a good fit for you! But hurry! Time is running out.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Each of us business owners is struggling to get more of some thing(s) and less of others. More sales. Higher close rate. Fewer accidents. Less warranty work.</p><p><br></p><p>In part one of this two-part series, Brian discusses a simple framework that will improve performance in any area, like: sales, safety, communication, buy in, compliance, behavioral challenges, process adherence, and more.</p><p><br></p><p>Brian's MySuccessWorx group coaching program is now in open enrollment, but only for a couple of weeks. Open enrollment only happens 3 times per year, and the next open enrollment period isn't until spring of 2023.</p><p><br></p><p>You shouldn't have to learn every lesson the hard way, and you don't have to do this alone! Join a community of other business owners making great progress while gaining better control over, and more freedom from their business.</p><p><br></p><p>Go to <a href="https://www.serviceindustrysuccess.com/">www.serviceindustrysuccess.com</a> to learn more and to book a call with Brian to see if this is a good fit for you! But hurry! Time is running out.</p>]]>
      </content:encoded>
      <pubDate>Tue, 04 Oct 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/ab31d11d/d050fd4c.mp3" length="63136943" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1972</itunes:duration>
      <itunes:summary>Each of us business owners is struggling to get more of some thing(s) and less of others. More sales. Higher close rate. Fewer accidents. Less warranty work.

In part one of this two-part series, Brian discusses a simple framework that will improve performance in any area, like: sales, safety, communication, buy in, compliance, behavioral challenges, process adherence, and more.</itunes:summary>
      <itunes:subtitle>Each of us business owners is struggling to get more of some thing(s) and less of others. More sales. Higher close rate. Fewer accidents. Less warranty work.

In part one of this two-part series, Brian discusses a simple framework that will improve perf</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>81. A Good First Step for Getting Into Your Financials</title>
      <itunes:title>81. A Good First Step for Getting Into Your Financials</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">de6d7ed4-e8b8-4ee5-9360-954c46aa22b7</guid>
      <link>https://share.transistor.fm/s/f8a61069</link>
      <description>
        <![CDATA[<p>For many business owners, diving into their financials is daunting, overwhelming, and scary. There is a lot at stake and there are a lot of numbers.</p><p>Not to mention, there are plenty of people who just plain don’t like working with numbers all that much. It doesn’t have to be scary and tedious.</p><p>Here’s a way to get started that – at least for me – helped make a molehill out of a mountain.</p><p><br></p><p>If you are ready to make improvements on your knowledge of your financials, now is a great time to join our group training and coaching membership. </p><p>Our group is getting started on financials in October so you only have a few days to join in time to participate in this round of training on financials.</p><p><br></p><p>Go to <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a> to schedule an appointment to see if this training and coaching membership is a good fit for you!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>For many business owners, diving into their financials is daunting, overwhelming, and scary. There is a lot at stake and there are a lot of numbers.</p><p>Not to mention, there are plenty of people who just plain don’t like working with numbers all that much. It doesn’t have to be scary and tedious.</p><p>Here’s a way to get started that – at least for me – helped make a molehill out of a mountain.</p><p><br></p><p>If you are ready to make improvements on your knowledge of your financials, now is a great time to join our group training and coaching membership. </p><p>Our group is getting started on financials in October so you only have a few days to join in time to participate in this round of training on financials.</p><p><br></p><p>Go to <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com</a> to schedule an appointment to see if this training and coaching membership is a good fit for you!</p>]]>
      </content:encoded>
      <pubDate>Tue, 27 Sep 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/f8a61069/29ce97c7.mp3" length="50336643" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1572</itunes:duration>
      <itunes:summary>For many business owners, diving into their financials is daunting, overwhelming, and scary. There is a lot at stake and there are a lot of numbers. Not to mention, there are plenty of people who just plain don’t like working with numbers all that much. It doesn’t have to be scary and tedious. Here’s a way to get started that – at least for me – helped make a molehill out of a mountain.</itunes:summary>
      <itunes:subtitle>For many business owners, diving into their financials is daunting, overwhelming, and scary. There is a lot at stake and there are a lot of numbers. Not to mention, there are plenty of people who just plain don’t like working with numbers all that much. I</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>80. Overcoming Our Inability to Truly Trust Our Employees</title>
      <itunes:title>80. Overcoming Our Inability to Truly Trust Our Employees</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">b5004075-6a05-400c-85c5-5a05c8a30037</guid>
      <link>https://share.transistor.fm/s/184e4f38</link>
      <description>
        <![CDATA[<p>You’d probably never admit this to your team... but, deep down you really would rather just make the critical decisions yourself.</p><p>You don’t want to offend anyone, but trusting your team is just not realistic for you right now..</p><p>The problem is, you can’t go on like this. It limits your ability to grow your company. It’s not sustainable. Something’s going to to give..</p><p> </p><p>So how do we fix this inability to trust our employees?</p><p><br></p><p>Stay tuned to hear my approach.</p><p><br></p><p>You can learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>You can also schedule a complimentary Success Session with Brian to tackle your most pressing problem at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>You’d probably never admit this to your team... but, deep down you really would rather just make the critical decisions yourself.</p><p>You don’t want to offend anyone, but trusting your team is just not realistic for you right now..</p><p>The problem is, you can’t go on like this. It limits your ability to grow your company. It’s not sustainable. Something’s going to to give..</p><p> </p><p>So how do we fix this inability to trust our employees?</p><p><br></p><p>Stay tuned to hear my approach.</p><p><br></p><p>You can learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>You can also schedule a complimentary Success Session with Brian to tackle your most pressing problem at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 20 Sep 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/184e4f38/93e02db9.mp3" length="46905373" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1465</itunes:duration>
      <itunes:summary>You’d probably never admit this to your team... but, deep down you really would rather just make the critical decisions yourself.
You don’t want to offend anyone, but trusting your team is just not realistic for you right now..
The problem is, you can’t go on like this. It limits your ability to grow your company. It’s not sustainable. Something’s going to to give..
So how do we fix this inability to trust our employees?
Stay tuned to hear my approach.</itunes:summary>
      <itunes:subtitle>You’d probably never admit this to your team... but, deep down you really would rather just make the critical decisions yourself.
You don’t want to offend anyone, but trusting your team is just not realistic for you right now..
The problem is, you can’t</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>79. Making Sure the Solution to Our Problem Sticks</title>
      <itunes:title>79. Making Sure the Solution to Our Problem Sticks</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">03382211-0436-4d8c-8da6-cf60de00f87e</guid>
      <link>https://share.transistor.fm/s/f7a5a54d</link>
      <description>
        <![CDATA[<p>It’s so frustrating to put the time, energy, and oftentimes money, into solving a problem, only to face the same problems a few days, weeks, or months from now – as if we had never solved this problem at all!</p><p> <br>So how can we overcome this frustrating, but common problem from happening?</p><p><br></p><p>Tune in to find out.</p><p><br></p><p>You can learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>You can also schedule a complimentary Success Session with Brian to tackle your most pressing problem at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>It’s so frustrating to put the time, energy, and oftentimes money, into solving a problem, only to face the same problems a few days, weeks, or months from now – as if we had never solved this problem at all!</p><p> <br>So how can we overcome this frustrating, but common problem from happening?</p><p><br></p><p>Tune in to find out.</p><p><br></p><p>You can learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>You can also schedule a complimentary Success Session with Brian to tackle your most pressing problem at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 13 Sep 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/f7a5a54d/25ec9556.mp3" length="47106263" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1471</itunes:duration>
      <itunes:summary>It’s so frustrating to put the time, energy, and oftentimes money, into solving a problem, only to face the same problems a few days, weeks, or months from now – as if we had never solved this problem at all!

So how can we overcome this frustrating, but common problem from happening?

Tune in to find out.</itunes:summary>
      <itunes:subtitle>It’s so frustrating to put the time, energy, and oftentimes money, into solving a problem, only to face the same problems a few days, weeks, or months from now – as if we had never solved this problem at all!

So how can we overcome this frustrating, bu</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>78. How do I Figure Out What I'm Trying to Build?</title>
      <itunes:title>78. How do I Figure Out What I'm Trying to Build?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">937a44f4-2d0d-4362-ae41-31ab08393892</guid>
      <link>https://share.transistor.fm/s/41f3f3eb</link>
      <description>
        <![CDATA[<p>It’s very difficult to achieve an undefined goal, and decision making gets much easier once we know what we are aiming for.</p><p>But often, business owners don’t have a method to determine exactly what they are trying to build, or what they want their company to look like in the future</p><p>Here’s how I’ve taken this on with people I work with.</p><p><br></p><p>You can learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>You can also schedule a complimentary Success Session with Brian to tackle your most pressing problem at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>It’s very difficult to achieve an undefined goal, and decision making gets much easier once we know what we are aiming for.</p><p>But often, business owners don’t have a method to determine exactly what they are trying to build, or what they want their company to look like in the future</p><p>Here’s how I’ve taken this on with people I work with.</p><p><br></p><p>You can learn more about Brian's training and coaching at: <a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com<br></a><br></p><p><br></p><p>You can also schedule a complimentary Success Session with Brian to tackle your most pressing problem at: <a href="https://calendly.com/success-session-with-brian/45min">https://calendly.com/success-session-with-brian/45min</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 06 Sep 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/41f3f3eb/e1f306b2.mp3" length="42386959" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1324</itunes:duration>
      <itunes:summary>It’s very difficult to achieve an undefined goal, and decision making gets much easier once we know what we are aiming for.

But often, business owners don’t have a method to determine exactly what they are trying to build, or what they want their company to look like in the future

Here’s how I’ve taken this on with people I work with.</itunes:summary>
      <itunes:subtitle>It’s very difficult to achieve an undefined goal, and decision making gets much easier once we know what we are aiming for.

But often, business owners don’t have a method to determine exactly what they are trying to build, or what they want their compa</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>77. The Single, Most Important, Thing You Need to Hold Your People Accountable</title>
      <itunes:title>77. The Single, Most Important, Thing You Need to Hold Your People Accountable</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">152deb3b-9d5b-4cd4-bb0b-8db7ed2c565a</guid>
      <link>https://share.transistor.fm/s/4a5b952d</link>
      <description>
        <![CDATA[<p>We all know that we need to hold people accountable if are going to have a reasonable expectation that we will have consistent performance. But why are some things easy to hold people accountable to and others are quite difficult?</p><p><br></p><p>Today I'll discuss the number one reason.</p><p><br></p><p>Check out my updated website where you can learn about everything I offer, get lots of free resources, and keep up with what we have going on:</p><p><a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com/</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>We all know that we need to hold people accountable if are going to have a reasonable expectation that we will have consistent performance. But why are some things easy to hold people accountable to and others are quite difficult?</p><p><br></p><p>Today I'll discuss the number one reason.</p><p><br></p><p>Check out my updated website where you can learn about everything I offer, get lots of free resources, and keep up with what we have going on:</p><p><a href="https://www.serviceindustrysuccess.com/">https://www.serviceindustrysuccess.com/</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 30 Aug 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/4a5b952d/ebaa969c.mp3" length="36832626" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1149</itunes:duration>
      <itunes:summary>We all know that we need to hold people accountable if are going to have a reasonable expectation that we will have consistent performance. But why are some things easy to hold people accountable to and others are quite difficult?</itunes:summary>
      <itunes:subtitle>We all know that we need to hold people accountable if are going to have a reasonable expectation that we will have consistent performance. But why are some things easy to hold people accountable to and others are quite difficult?</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>76. All I Really Need to Know About Managing People I Learned From the Movie Roadhouse</title>
      <itunes:title>76. All I Really Need to Know About Managing People I Learned From the Movie Roadhouse</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">ac3dd9ad-f4fa-4838-9515-c73cf5ded6d5</guid>
      <link>https://share.transistor.fm/s/2418b3f7</link>
      <description>
        <![CDATA[<p>Figuring out the role we want our employees to ultimately play in the company is critical if we want to get the most benefit from specific strategies, tactics, and ideas we want to implement.</p><p><br></p><p>And I cover all the great lessons we learned about managing a team from Patrick Swayze's character called Dalton in the movie Roadhouse.</p><p><br></p><p>Also, if you would like some specific tips, strategies, and tactics to help with employee issues you are facing, you can buy my book SERVICE INDUSTRY SUCCESS here: https://www.amazon.com/Service-Industry-Success-Develop-Empower/dp/1636181325</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Figuring out the role we want our employees to ultimately play in the company is critical if we want to get the most benefit from specific strategies, tactics, and ideas we want to implement.</p><p><br></p><p>And I cover all the great lessons we learned about managing a team from Patrick Swayze's character called Dalton in the movie Roadhouse.</p><p><br></p><p>Also, if you would like some specific tips, strategies, and tactics to help with employee issues you are facing, you can buy my book SERVICE INDUSTRY SUCCESS here: https://www.amazon.com/Service-Industry-Success-Develop-Empower/dp/1636181325</p>]]>
      </content:encoded>
      <pubDate>Tue, 23 Aug 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/2418b3f7/d6813061.mp3" length="41434295" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1293</itunes:duration>
      <itunes:summary>Figuring out the role we want our employees to ultimately play in the company is critical if we want to get the most benefit from specific strategies, tactics, and ideas we want to implement.</itunes:summary>
      <itunes:subtitle>Figuring out the role we want our employees to ultimately play in the company is critical if we want to get the most benefit from specific strategies, tactics, and ideas we want to implement.</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>75. Overcoming Procrastination</title>
      <itunes:title>75. Overcoming Procrastination</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">60e609e2-d054-46a5-99c7-5a7e11db66c9</guid>
      <link>https://share.transistor.fm/s/0232a660</link>
      <description>
        <![CDATA[<p>What is the cost of procrastination? Procrastination is literally a dream killer. Ultimately, the cost is the life you could have had..</p><p> </p><p>How do we overcome it? Tune in to find out!</p><p><br></p><p>If you are ready to take my 90-day course and solve your people, process, and profitability challenges, go to <a href="https://www.facebook.com/serviceindustrysuccess">https://www.facebook.com/serviceindustrysuccess</a> and send me a DM that says, "I'm in on the course!".</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>What is the cost of procrastination? Procrastination is literally a dream killer. Ultimately, the cost is the life you could have had..</p><p> </p><p>How do we overcome it? Tune in to find out!</p><p><br></p><p>If you are ready to take my 90-day course and solve your people, process, and profitability challenges, go to <a href="https://www.facebook.com/serviceindustrysuccess">https://www.facebook.com/serviceindustrysuccess</a> and send me a DM that says, "I'm in on the course!".</p>]]>
      </content:encoded>
      <pubDate>Tue, 16 Aug 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/0232a660/32da8730.mp3" length="38891297" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1214</itunes:duration>
      <itunes:summary>What is the cost of procrastination? Procrastination is literally a dream killer. Ultimately, the cost is the life you could have had..
How do we overcome it? Tune in to find out!</itunes:summary>
      <itunes:subtitle>What is the cost of procrastination? Procrastination is literally a dream killer. Ultimately, the cost is the life you could have had..
How do we overcome it? Tune in to find out!</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>74. Is the Devil in the Details, or Should I Aim for Imperfect Progress?</title>
      <itunes:title>74. Is the Devil in the Details, or Should I Aim for Imperfect Progress?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">c851aaf7-90c8-4620-979f-786f8b259cf9</guid>
      <link>https://share.transistor.fm/s/ad29b70c</link>
      <description>
        <![CDATA[<p>We have all heard the saying, “The Devil is in the Details”, which of course means we should either focus on the nitty gritty of every idea, process, and action.</p><p> <br>But we’ve all also heard, that we should just make progress – imperfect, rough around the edges, not fully thought out, progress.</p><p> <br>So which is true? And if they are both true, when does each apply?</p><p> <br>Tune in to find out!</p><p>If you are ready to take my 90-day course and solve your people, process, and profitability challenges, go to <a href="https://www.facebook.com/serviceindustrysuccess">https://www.facebook.com/serviceindustrysuccess</a> and send me a DM that says, "I'm in on the course!".</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>We have all heard the saying, “The Devil is in the Details”, which of course means we should either focus on the nitty gritty of every idea, process, and action.</p><p> <br>But we’ve all also heard, that we should just make progress – imperfect, rough around the edges, not fully thought out, progress.</p><p> <br>So which is true? And if they are both true, when does each apply?</p><p> <br>Tune in to find out!</p><p>If you are ready to take my 90-day course and solve your people, process, and profitability challenges, go to <a href="https://www.facebook.com/serviceindustrysuccess">https://www.facebook.com/serviceindustrysuccess</a> and send me a DM that says, "I'm in on the course!".</p>]]>
      </content:encoded>
      <pubDate>Tue, 09 Aug 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/ad29b70c/8bdf5d63.mp3" length="18770855" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1170</itunes:duration>
      <itunes:summary>We have all heard the saying, “The Devil is in the Details”, which of course means we should either focus on the nitty gritty of every idea, process, and action. But we’ve all also heard, that we should just make progress – imperfect, rough around the edges, not fully thought out, progress. So which is true? And if they are both true, when does each apply? Tune in to find out!</itunes:summary>
      <itunes:subtitle>We have all heard the saying, “The Devil is in the Details”, which of course means we should either focus on the nitty gritty of every idea, process, and action. But we’ve all also heard, that we should just make progress – imperfect, rough around the edg</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>73. Overcoming Failure</title>
      <itunes:title>73. Overcoming Failure</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">c048ea5f-c6df-4a42-8e47-7a734f87d16c</guid>
      <link>https://share.transistor.fm/s/e4147a4a</link>
      <description>
        <![CDATA[<p>Failure sucks. And it's inevitable. Telling ourselves to just brush ourselves off, get back up, and get going again sounds good in theory. But, in real-life sometimes a little more is needed.</p><p><br></p><p>What can we do to overcome failure? Tune in to find out!</p><p><br></p><p>If you are ready to take my 90-day course and solve your people, process, and profitability challenges, go to <a href="https://www.facebook.com/serviceindustrysuccess">https://www.facebook.com/serviceindustrysuccess</a> and send me a DM that says, "I'm in on the course!".</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Failure sucks. And it's inevitable. Telling ourselves to just brush ourselves off, get back up, and get going again sounds good in theory. But, in real-life sometimes a little more is needed.</p><p><br></p><p>What can we do to overcome failure? Tune in to find out!</p><p><br></p><p>If you are ready to take my 90-day course and solve your people, process, and profitability challenges, go to <a href="https://www.facebook.com/serviceindustrysuccess">https://www.facebook.com/serviceindustrysuccess</a> and send me a DM that says, "I'm in on the course!".</p>]]>
      </content:encoded>
      <pubDate>Tue, 02 Aug 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/e4147a4a/c34a08c2.mp3" length="39280955" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1226</itunes:duration>
      <itunes:summary>Failure sucks. And it's inevitable. Telling ourselves to just brush ourselves off, get back up, and get going again sounds good in theory. But, in real-life sometimes a little more is needed. What can we do to overcome failure? Tune in to find out!</itunes:summary>
      <itunes:subtitle>Failure sucks. And it's inevitable. Telling ourselves to just brush ourselves off, get back up, and get going again sounds good in theory. But, in real-life sometimes a little more is needed. What can we do to overcome failure? Tune in to find out!</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>72. Trying to Get More Done is Keeping Your Company From Growing</title>
      <itunes:title>72. Trying to Get More Done is Keeping Your Company From Growing</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">27d1613e-2172-4f8e-bd04-8a17698d0e61</guid>
      <link>https://share.transistor.fm/s/2a0cdcd3</link>
      <description>
        <![CDATA[<p>Why does a business owner in a particular industry seem to have a much more free time and less anxiety than a different business owner in the same industry, running a company of roughly the same size?</p><p>Why is it that your efforts towards being more productive, and more efficient, do not translate to growth in your company?</p><p>The answer is counter-intuitive, which is also why it's generally only adopted when a breaking point is reached.</p><p>What is is?</p><p>Tune in to find out!</p><p>Do you have a challenge you would really like to get some help with?<br>I'd love to help you with your biggest problem!<br>Go to <a href="https://calendly.com/strategy-session-with-brian/45min">https://calendly.com/strategy-session-with-brian/45min</a> to <a href="https://calendly.com/strategy-session-with-brian/45min">book your complimentary coaching</a> session today!<br>We won't solve the world's problems in 45 minutes.<br>But I guarantee we'll make significant progress!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Why does a business owner in a particular industry seem to have a much more free time and less anxiety than a different business owner in the same industry, running a company of roughly the same size?</p><p>Why is it that your efforts towards being more productive, and more efficient, do not translate to growth in your company?</p><p>The answer is counter-intuitive, which is also why it's generally only adopted when a breaking point is reached.</p><p>What is is?</p><p>Tune in to find out!</p><p>Do you have a challenge you would really like to get some help with?<br>I'd love to help you with your biggest problem!<br>Go to <a href="https://calendly.com/strategy-session-with-brian/45min">https://calendly.com/strategy-session-with-brian/45min</a> to <a href="https://calendly.com/strategy-session-with-brian/45min">book your complimentary coaching</a> session today!<br>We won't solve the world's problems in 45 minutes.<br>But I guarantee we'll make significant progress!</p>]]>
      </content:encoded>
      <pubDate>Tue, 26 Jul 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/2a0cdcd3/8e0c4db7.mp3" length="42317678" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1321</itunes:duration>
      <itunes:summary>Why is it that your efforts towards being more productive, and more efficient, do not translate to growth in your company?</itunes:summary>
      <itunes:subtitle>Why is it that your efforts towards being more productive, and more efficient, do not translate to growth in your company?</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>71. We Can do this the Easy Way or the Hard Way</title>
      <itunes:title>71. We Can do this the Easy Way or the Hard Way</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">30382c45-9a51-4516-851a-3f0bdd739b49</guid>
      <link>https://share.transistor.fm/s/95d5f73f</link>
      <description>
        <![CDATA[<p>In this episode, what we will talk about will literally save you hundreds or even thousands of hours over the course of your business ownership journey;</p><p>never mind countless instances of frustration, aggravation, and disappointment.</p><p><br></p><p>Are you thinking about hiring a coach to help you gain clarity, and make significant progress in your business, and want to know what it's all about?</p><p> </p><p>Go to <a href="https://www.serviceindustrysuccess.com/coaching">www.serviceindustrysuccess.com/coaching</a> where you can watch a short video to see if it's for you!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>In this episode, what we will talk about will literally save you hundreds or even thousands of hours over the course of your business ownership journey;</p><p>never mind countless instances of frustration, aggravation, and disappointment.</p><p><br></p><p>Are you thinking about hiring a coach to help you gain clarity, and make significant progress in your business, and want to know what it's all about?</p><p> </p><p>Go to <a href="https://www.serviceindustrysuccess.com/coaching">www.serviceindustrysuccess.com/coaching</a> where you can watch a short video to see if it's for you!</p>]]>
      </content:encoded>
      <pubDate>Tue, 19 Jul 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/95d5f73f/7eaf477e.mp3" length="42967379" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1341</itunes:duration>
      <itunes:summary>In this episode, what we will talk about will literally save you hundreds or even thousands of hours over the course of your business ownership journey;

never mind countless instances of frustration, aggravation, and disappointment.</itunes:summary>
      <itunes:subtitle>In this episode, what we will talk about will literally save you hundreds or even thousands of hours over the course of your business ownership journey;

never mind countless instances of frustration, aggravation, and disappointment.</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>70. A Life Altering Test Result</title>
      <itunes:title>70. A Life Altering Test Result</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">ba8a7556-4fb5-453d-8976-eb73db939570</guid>
      <link>https://share.transistor.fm/s/9d090129</link>
      <description>
        <![CDATA[<p>Ever wish your employees were more proactive?</p><p>Ever wonder how to get your employees to think and act like a winner?</p><p>Someone who is capable of doing great things...</p><p>Of course, there are many ways.</p><p>Stay tuned and I’ll tell you about one of them</p><p><br></p><p>Are you thinking about hiring a coach to help you gain clarity, and make significant progress in your business, and want to know what it's all about?</p><p><br></p><p>Go to <a href="https://www.serviceindustrysuccess.com/coaching">www.serviceindustrysuccess.com/coaching</a> where you can watch a short video to see if it's for you!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Ever wish your employees were more proactive?</p><p>Ever wonder how to get your employees to think and act like a winner?</p><p>Someone who is capable of doing great things...</p><p>Of course, there are many ways.</p><p>Stay tuned and I’ll tell you about one of them</p><p><br></p><p>Are you thinking about hiring a coach to help you gain clarity, and make significant progress in your business, and want to know what it's all about?</p><p><br></p><p>Go to <a href="https://www.serviceindustrysuccess.com/coaching">www.serviceindustrysuccess.com/coaching</a> where you can watch a short video to see if it's for you!</p>]]>
      </content:encoded>
      <pubDate>Tue, 12 Jul 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/9d090129/6ae444f4.mp3" length="41483006" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1295</itunes:duration>
      <itunes:summary>Ever wish your employees were more proactive?

Ever wonder how to get your employees to think and act like a winner?

Someone who is capable of doing great things...

Of course, there are many ways.

Stay tuned and I’ll tell you about one of themEver wish your employees were more proactive?

Ever wonder how to get your employees to think and act like a winner?

Someone who is capable of doing great things...

Of course, there are many ways.

Stay tuned and I’ll tell you about one of themEver wish your employees were more proactive?

Ever wonder how to get your employees to think and act like a winner?

Someone who is capable of doing great things...

Of course, there are many ways.

Stay tuned and I’ll tell you about one of themEver wish your employees were more proactive?

Ever wonder how to get your employees to think and act like a winner?

Someone who is capable of doing great things...

Of course, there are many ways.

Stay tuned and I’ll tell you about one of themEver wish your employees were more proactive?

Ever wonder how to get your employees to think and act like a winner?

Someone who is capable of doing great things...

Of course, there are many ways.

Stay tuned and I’ll tell you about one of themEver wish your employees were more proactive?

Ever wonder how to get your employees to think and act like a winner?

Someone who is capable of doing great things...

Of course, there are many ways.

Stay tuned and I’ll tell you about one of themEver wish your employees were more proactive?

Ever wonder how to get your employees to think and act like a winner?

Someone who is capable of doing great things...

Of course, there are many ways.

Stay tuned and I’ll tell you about one of themEver wish your employees were more proactive?

Ever wonder how to get your employees to think and act like a winner?

Someone who is capable of doing great things...

Of course, there are many ways.

Stay tuned and I’ll tell you about one of them</itunes:summary>
      <itunes:subtitle>Ever wish your employees were more proactive?

Ever wonder how to get your employees to think and act like a winner?

Someone who is capable of doing great things...

Of course, there are many ways.

Stay tuned and I’ll tell you about one of themE</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>69. Modality Shift</title>
      <itunes:title>69. Modality Shift</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">3e2b3e50-6e4d-4e2d-93e2-e3f8de582b32</guid>
      <link>https://share.transistor.fm/s/5b21e778</link>
      <description>
        <![CDATA[<p>You can feel things changing. Some industries, and individual companies, are experiencing more dramatic changes than others. But we can all see that the economic situation has changed. What does this mean for you?</p><p>Tune in to find out!</p><p><br></p><p>Are you thinking about hiring a coach to help you gain clarity, and make significant progress in your business, and want to know what it's all about?</p><p><br></p><p>Go to <a href="https://www.serviceindustrysuccess.com/coaching">www.serviceindustrysuccess.com/coaching</a> where you can watch a short video to see if it's for you!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>You can feel things changing. Some industries, and individual companies, are experiencing more dramatic changes than others. But we can all see that the economic situation has changed. What does this mean for you?</p><p>Tune in to find out!</p><p><br></p><p>Are you thinking about hiring a coach to help you gain clarity, and make significant progress in your business, and want to know what it's all about?</p><p><br></p><p>Go to <a href="https://www.serviceindustrysuccess.com/coaching">www.serviceindustrysuccess.com/coaching</a> where you can watch a short video to see if it's for you!</p>]]>
      </content:encoded>
      <pubDate>Tue, 05 Jul 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/5b21e778/369d6dcb.mp3" length="46768246" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1460</itunes:duration>
      <itunes:summary>You can feel things changing. Some industries, and individual companies, are experiencing more dramatic changes than others. But we can all see that the economic situation has changed. What does this mean for you?

Tune in to find out!</itunes:summary>
      <itunes:subtitle>You can feel things changing. Some industries, and individual companies, are experiencing more dramatic changes than others. But we can all see that the economic situation has changed. What does this mean for you?

Tune in to find out!</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>68. Balancing Act</title>
      <itunes:title>68. Balancing Act</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">4e8f79fe-9b6f-42f0-8159-884c813ae008</guid>
      <link>https://share.transistor.fm/s/7613502c</link>
      <description>
        <![CDATA[<p>No doubt you’ve heard somebody say “Insanity is doing the same thing over and over again and expecting different results”</p><p> </p><p>Of course that is true. But, more importantly, how do we stop doing the same thing over and over again once we’ve figured out we aren’t getting the results we want?</p><p> </p><p>In this episode, we will talk about one of the key things we can work on to over come this particular phenomenon.</p><p><br></p><p><br></p><p>Also...</p><p>If you are ready to have an easier time building the business you imagine in your mind – the one that provides both the income and the time freedom you’ve always dreamed about – I have great news!</p><p> </p><p>First, let me just share this thought with you..</p><p> </p><p>One of the unfair and unreasonable expectations we place upon ourselves as business owners is that we should know everything there is to know about running a business naturally.</p><p> </p><p>This is crazy. How could a person be born with natural talent in all the complex areas of running a business like:</p><p>·       Managing people</p><p>·       Sales</p><p>·       Understanding financial data</p><p>·       Creating and improving effective processes</p><p>·       Risk management</p><p>·       Never mind the actual technical knowledge of your industry</p><p> </p><p>I know I certainly wasn’t born with all this knowledge. Could I have eventually built the business I did, without ever asking for help? Maybe.</p><p>Could I have built a multi-million-dollar business, with over 50 employees, in less than 10 years without ever asking for help? Not a chance.</p><p> </p><p>If you try to figure out the “Most important thing” in business by reading books, or searching online, you’ll find literally dozens of “Most important things”.</p><p>And depending on where your business is today, some of them could absolutely be the right one for you!</p><p> </p><p>The problem is, in most cases, the person saying it’s the most important thing in business hasn’t ever built what you are trying to build.</p><p> </p><p>And, one of the most common ways to get stuck and overwhelmed is by focusing on of the “Most important things” that is not right for your business today, based on where it is in the overall journey.</p><p> </p><p>Taking that approach could literally delay achieving your goals and dreams by years!</p><p> </p><p>This is what my group coaching program offers:</p><p>·       Clarity on where your business is on the overall journey</p><p>·       What specific areas you should be focused on right now - based on where your business is</p><p>·       And step-by-step instructions on how to get through the challenges related to those areas as quickly as possible, from someone who has been right where you are today.</p><p>·       Plus the support and insight of other business owners just like you.</p><p> </p><p>My group coaching program only has open enrollment a couple of times per year, and right now we are in one of those open enrollment periods until June 30th.</p><p> </p><p>For probably much less than you think – and I really mean that..</p><p>You can join a community of like-minded, successful, business owners who will share their own experiences of what has and hasn’t worked for them, on the exact challenges you are facing today.</p><p> </p><p>And you’ll literally get step-by-step instructions from me to break the big problems you have down, into small, actionable steps, put in the most efficient order, so you can get your business where you want it faster and easier than you even thought possible.</p><p> </p><p>Imagine how happy and relieved you’ll feel when you’ve accomplished the major achievement of building the business you’ve always dreamed of.</p><p>Imagine having the money and time that set you free.</p><p> </p><p>To watch a quick video on how it works, go to:</p><p><a href="https:/www.serviceindustrysuccesspath.com">www.serviceindustrysuccesspath.com</a>.</p><p><br></p><p> And, after you watch the video, if you’re interested in joining, simply click on the “Apply now” button.</p><p> </p><p>Open enrollment ends on June 30th, so you don’t have much time.</p><p> </p><p>Go to <a href="https://www.serviceindustrysuccesspath.com">www.serviceindustrysuccesspath.com</a> today to take your first step to achieving your goals of building a business that provides the income and time freedom you’ve always wanted, faster than you even thought possible.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>No doubt you’ve heard somebody say “Insanity is doing the same thing over and over again and expecting different results”</p><p> </p><p>Of course that is true. But, more importantly, how do we stop doing the same thing over and over again once we’ve figured out we aren’t getting the results we want?</p><p> </p><p>In this episode, we will talk about one of the key things we can work on to over come this particular phenomenon.</p><p><br></p><p><br></p><p>Also...</p><p>If you are ready to have an easier time building the business you imagine in your mind – the one that provides both the income and the time freedom you’ve always dreamed about – I have great news!</p><p> </p><p>First, let me just share this thought with you..</p><p> </p><p>One of the unfair and unreasonable expectations we place upon ourselves as business owners is that we should know everything there is to know about running a business naturally.</p><p> </p><p>This is crazy. How could a person be born with natural talent in all the complex areas of running a business like:</p><p>·       Managing people</p><p>·       Sales</p><p>·       Understanding financial data</p><p>·       Creating and improving effective processes</p><p>·       Risk management</p><p>·       Never mind the actual technical knowledge of your industry</p><p> </p><p>I know I certainly wasn’t born with all this knowledge. Could I have eventually built the business I did, without ever asking for help? Maybe.</p><p>Could I have built a multi-million-dollar business, with over 50 employees, in less than 10 years without ever asking for help? Not a chance.</p><p> </p><p>If you try to figure out the “Most important thing” in business by reading books, or searching online, you’ll find literally dozens of “Most important things”.</p><p>And depending on where your business is today, some of them could absolutely be the right one for you!</p><p> </p><p>The problem is, in most cases, the person saying it’s the most important thing in business hasn’t ever built what you are trying to build.</p><p> </p><p>And, one of the most common ways to get stuck and overwhelmed is by focusing on of the “Most important things” that is not right for your business today, based on where it is in the overall journey.</p><p> </p><p>Taking that approach could literally delay achieving your goals and dreams by years!</p><p> </p><p>This is what my group coaching program offers:</p><p>·       Clarity on where your business is on the overall journey</p><p>·       What specific areas you should be focused on right now - based on where your business is</p><p>·       And step-by-step instructions on how to get through the challenges related to those areas as quickly as possible, from someone who has been right where you are today.</p><p>·       Plus the support and insight of other business owners just like you.</p><p> </p><p>My group coaching program only has open enrollment a couple of times per year, and right now we are in one of those open enrollment periods until June 30th.</p><p> </p><p>For probably much less than you think – and I really mean that..</p><p>You can join a community of like-minded, successful, business owners who will share their own experiences of what has and hasn’t worked for them, on the exact challenges you are facing today.</p><p> </p><p>And you’ll literally get step-by-step instructions from me to break the big problems you have down, into small, actionable steps, put in the most efficient order, so you can get your business where you want it faster and easier than you even thought possible.</p><p> </p><p>Imagine how happy and relieved you’ll feel when you’ve accomplished the major achievement of building the business you’ve always dreamed of.</p><p>Imagine having the money and time that set you free.</p><p> </p><p>To watch a quick video on how it works, go to:</p><p><a href="https:/www.serviceindustrysuccesspath.com">www.serviceindustrysuccesspath.com</a>.</p><p><br></p><p> And, after you watch the video, if you’re interested in joining, simply click on the “Apply now” button.</p><p> </p><p>Open enrollment ends on June 30th, so you don’t have much time.</p><p> </p><p>Go to <a href="https://www.serviceindustrysuccesspath.com">www.serviceindustrysuccesspath.com</a> today to take your first step to achieving your goals of building a business that provides the income and time freedom you’ve always wanted, faster than you even thought possible.</p>]]>
      </content:encoded>
      <pubDate>Tue, 28 Jun 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/7613502c/2852ad39.mp3" length="35833086" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1118</itunes:duration>
      <itunes:summary>No doubt you’ve heard somebody say “Insanity is doing the same thing over and over again and expecting different results” Of course that is true. But, more importantly, how do we stop doing the same thing over and over again once we’ve figured out we aren’t getting the results we want? In this episode, we will talk about one of the key things we can work on to over come this particular phenomenon.</itunes:summary>
      <itunes:subtitle>No doubt you’ve heard somebody say “Insanity is doing the same thing over and over again and expecting different results” Of course that is true. But, more importantly, how do we stop doing the same thing over and over again once we’ve figured out we aren</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>67. Teaching Your Team the Customer's Journey</title>
      <itunes:title>67. Teaching Your Team the Customer's Journey</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">8569da82-8ba2-492c-8d50-075429adeee8</guid>
      <link>https://share.transistor.fm/s/b0b0ca99</link>
      <description>
        <![CDATA[<p>You ever feel like your employees just don’t get it? Like it just seems they don’t understand why you want or need things done a certain way, or why certain things cannot be done in a particular fashion? Of course you have.</p><p>Tune in to learn one major thing you can do to solve this problem.</p><p><br></p><p>Also...</p><p>If you are ready to have an easier time building the business you imagine in your mind – the one that provides both the income and the time freedom you’ve always dreamed about – I have great news!</p><p> </p><p>First, let me just share this thought with you..</p><p> </p><p>One of the unfair and unreasonable expectations we place upon ourselves as business owners is that we should know everything there is to know about running a business naturally.</p><p> </p><p>This is crazy. How could a person be born with natural talent in all the complex areas of running a business like:</p><p>·       Managing people</p><p>·       Sales</p><p>·       Understanding financial data</p><p>·       Creating and improving effective processes</p><p>·       Risk management</p><p>·       Never mind the actual technical knowledge of your industry</p><p> </p><p>I know I certainly wasn’t born with all this knowledge. Could I have eventually built the business I did, without ever asking for help? Maybe.</p><p>Could I have built a multi-million-dollar business, with over 50 employees, in less than 10 years without ever asking for help? Not a chance.</p><p> </p><p>If you try to figure out the “Most important thing” in business by reading books, or searching online, you’ll find literally dozens of “Most important things”.</p><p>And depending on where your business is today, some of them could absolutely be the right one for you!</p><p> </p><p>The problem is, in most cases, the person saying it’s the most important thing in business hasn’t ever built what you are trying to build.</p><p> </p><p>And, one of the most common ways to get stuck and overwhelmed is by focusing on of the “Most important things” that is not right for your business today, based on where it is in the overall journey.</p><p> </p><p>Taking that approach could literally delay achieving your goals and dreams by years!</p><p> </p><p>This is what my group coaching program offers:</p><p>·       Clarity on where your business is on the overall journey</p><p>·       What specific areas you should be focused on right now - based on where your business is</p><p>·       And step-by-step instructions on how to get through the challenges related to those areas as quickly as possible, from someone who has been right where you are today.</p><p>·       Plus the support and insight of other business owners just like you.</p><p> </p><p>My group coaching program only has open enrollment a couple of times per year, and right now we are in one of those open enrollment periods until June 30th.</p><p> </p><p>For probably much less than you think – and I really mean that..</p><p>You can join a community of like-minded, successful, business owners who will share their own experiences of what has and hasn’t worked for them, on the exact challenges you are facing today.</p><p> </p><p>And you’ll literally get step-by-step instructions from me to break the big problems you have down, into small, actionable steps, put in the most efficient order, so you can get your business where you want it faster and easier than you even thought possible.</p><p> </p><p>Imagine how happy and relieved you’ll feel when you’ve accomplished the major achievement of building the business you’ve always dreamed of.</p><p>Imagine having the money and time that set you free.</p><p> </p><p>To watch a quick video on how it works, go to:</p><p><a href="https://www.serviceindustrysuccesspath.com">www.serviceindustrysuccesspath.com</a></p><p><br></p><p> And, after you watch the video, if you’re interested in joining, simply click on the “Apply now” button.</p><p> </p><p>Open enrollment ends on June 30th, so you don’t have much time.</p><p> </p><p>Go to <a href="https://www.serviceindustrysuccesspath.com">www.serviceindustrysuccesspath.com</a> today to take your first step to achieving your goals of building a business that provides the income and time freedom you’ve always wanted, faster than you even thought possible.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>You ever feel like your employees just don’t get it? Like it just seems they don’t understand why you want or need things done a certain way, or why certain things cannot be done in a particular fashion? Of course you have.</p><p>Tune in to learn one major thing you can do to solve this problem.</p><p><br></p><p>Also...</p><p>If you are ready to have an easier time building the business you imagine in your mind – the one that provides both the income and the time freedom you’ve always dreamed about – I have great news!</p><p> </p><p>First, let me just share this thought with you..</p><p> </p><p>One of the unfair and unreasonable expectations we place upon ourselves as business owners is that we should know everything there is to know about running a business naturally.</p><p> </p><p>This is crazy. How could a person be born with natural talent in all the complex areas of running a business like:</p><p>·       Managing people</p><p>·       Sales</p><p>·       Understanding financial data</p><p>·       Creating and improving effective processes</p><p>·       Risk management</p><p>·       Never mind the actual technical knowledge of your industry</p><p> </p><p>I know I certainly wasn’t born with all this knowledge. Could I have eventually built the business I did, without ever asking for help? Maybe.</p><p>Could I have built a multi-million-dollar business, with over 50 employees, in less than 10 years without ever asking for help? Not a chance.</p><p> </p><p>If you try to figure out the “Most important thing” in business by reading books, or searching online, you’ll find literally dozens of “Most important things”.</p><p>And depending on where your business is today, some of them could absolutely be the right one for you!</p><p> </p><p>The problem is, in most cases, the person saying it’s the most important thing in business hasn’t ever built what you are trying to build.</p><p> </p><p>And, one of the most common ways to get stuck and overwhelmed is by focusing on of the “Most important things” that is not right for your business today, based on where it is in the overall journey.</p><p> </p><p>Taking that approach could literally delay achieving your goals and dreams by years!</p><p> </p><p>This is what my group coaching program offers:</p><p>·       Clarity on where your business is on the overall journey</p><p>·       What specific areas you should be focused on right now - based on where your business is</p><p>·       And step-by-step instructions on how to get through the challenges related to those areas as quickly as possible, from someone who has been right where you are today.</p><p>·       Plus the support and insight of other business owners just like you.</p><p> </p><p>My group coaching program only has open enrollment a couple of times per year, and right now we are in one of those open enrollment periods until June 30th.</p><p> </p><p>For probably much less than you think – and I really mean that..</p><p>You can join a community of like-minded, successful, business owners who will share their own experiences of what has and hasn’t worked for them, on the exact challenges you are facing today.</p><p> </p><p>And you’ll literally get step-by-step instructions from me to break the big problems you have down, into small, actionable steps, put in the most efficient order, so you can get your business where you want it faster and easier than you even thought possible.</p><p> </p><p>Imagine how happy and relieved you’ll feel when you’ve accomplished the major achievement of building the business you’ve always dreamed of.</p><p>Imagine having the money and time that set you free.</p><p> </p><p>To watch a quick video on how it works, go to:</p><p><a href="https://www.serviceindustrysuccesspath.com">www.serviceindustrysuccesspath.com</a></p><p><br></p><p> And, after you watch the video, if you’re interested in joining, simply click on the “Apply now” button.</p><p> </p><p>Open enrollment ends on June 30th, so you don’t have much time.</p><p> </p><p>Go to <a href="https://www.serviceindustrysuccesspath.com">www.serviceindustrysuccesspath.com</a> today to take your first step to achieving your goals of building a business that provides the income and time freedom you’ve always wanted, faster than you even thought possible.</p>]]>
      </content:encoded>
      <pubDate>Tue, 21 Jun 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/b0b0ca99/e4fa94f8.mp3" length="32059586" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1000</itunes:duration>
      <itunes:summary>You ever feel like your employees just don’t get it? Like it just seems they don’t understand why you want or need things done a certain way, or why certain things cannot be done in a particular fashion? Of course you have. Tune in to learn one major thing you can do to solve this problem.</itunes:summary>
      <itunes:subtitle>You ever feel like your employees just don’t get it? Like it just seems they don’t understand why you want or need things done a certain way, or why certain things cannot be done in a particular fashion? Of course you have. Tune in to learn one major thin</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>66. Increasing Revenue</title>
      <itunes:title>66. Increasing Revenue</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">b685e4fb-752a-486f-a46f-6a9a79116e7a</guid>
      <link>https://share.transistor.fm/s/3626603f</link>
      <description>
        <![CDATA[<p>With costs going up like crazy right now, many business owners have figured out that they need to increase revenue. But there are many way to go about this, and sifting through all the possibilities can be confusing. What's the best method for you? Tune in to find out!</p><p><br></p><p>Many business owners are feeling a lot of stress because it seems that they must choose between absorbing all the higher costs we are seeing in 2022, which will dramatically reduce their profitability – or even stability, or raising prices to the valued customers they’ve worked so hard to get, and saying no to wage increases their employees, who are the lifeblood of their business.</p><p><br></p><p>I hear business owners talk about the struggles they are facing when they must make these difficult choices and/or have very uncomfortable conversations with customers and employees.</p><p><br></p><p>If this sounds like you, let me take a moment to tell you about the upcoming webinar I am hosting to address these exact issues, and it’s available for you at no charge.</p><p><br></p><p>This webinar is for business owners in service industries who are feeling the strain of the serious problems we are facing in 2022.</p><p><br></p><p>During this webinar – which will last about an hour and half, you’ll learn:</p><p><br></p><p>· How to precisely know how much your business can absorb increased costs and/or increased employee pay while still maintaining profitability</p><p><br></p><p>· Creating a plan for your business to overcome the rising costs of fuel, supplies, and materials</p><p><br></p><p>· How to approach conversations regarding necessary price increases with your customers, including training your employees</p><p><br></p><p>· Options for helping employees overcome their temporary, increased financial needs – besides permanent salary increases</p><p><br></p><p>· How to approach the conversation with your employees regarding their expectations for pay increases</p><p><br></p><p> </p><p>We are also entering the 2-week open enrollment period for my group coaching program – and the next one isn’t until October – so you’ll get a chance to learn what all is included for just a few hundred dollars per month.</p><p><br></p><p><br></p><p>The webinar is at noon Pacific on Friday, June 17th.</p><p><br></p><p>To register, just go to <a href="http://www.businessownerswebinar.com">www.businessownerswebinar.com</a>.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>With costs going up like crazy right now, many business owners have figured out that they need to increase revenue. But there are many way to go about this, and sifting through all the possibilities can be confusing. What's the best method for you? Tune in to find out!</p><p><br></p><p>Many business owners are feeling a lot of stress because it seems that they must choose between absorbing all the higher costs we are seeing in 2022, which will dramatically reduce their profitability – or even stability, or raising prices to the valued customers they’ve worked so hard to get, and saying no to wage increases their employees, who are the lifeblood of their business.</p><p><br></p><p>I hear business owners talk about the struggles they are facing when they must make these difficult choices and/or have very uncomfortable conversations with customers and employees.</p><p><br></p><p>If this sounds like you, let me take a moment to tell you about the upcoming webinar I am hosting to address these exact issues, and it’s available for you at no charge.</p><p><br></p><p>This webinar is for business owners in service industries who are feeling the strain of the serious problems we are facing in 2022.</p><p><br></p><p>During this webinar – which will last about an hour and half, you’ll learn:</p><p><br></p><p>· How to precisely know how much your business can absorb increased costs and/or increased employee pay while still maintaining profitability</p><p><br></p><p>· Creating a plan for your business to overcome the rising costs of fuel, supplies, and materials</p><p><br></p><p>· How to approach conversations regarding necessary price increases with your customers, including training your employees</p><p><br></p><p>· Options for helping employees overcome their temporary, increased financial needs – besides permanent salary increases</p><p><br></p><p>· How to approach the conversation with your employees regarding their expectations for pay increases</p><p><br></p><p> </p><p>We are also entering the 2-week open enrollment period for my group coaching program – and the next one isn’t until October – so you’ll get a chance to learn what all is included for just a few hundred dollars per month.</p><p><br></p><p><br></p><p>The webinar is at noon Pacific on Friday, June 17th.</p><p><br></p><p>To register, just go to <a href="http://www.businessownerswebinar.com">www.businessownerswebinar.com</a>.</p>]]>
      </content:encoded>
      <pubDate>Tue, 14 Jun 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/3626603f/40bb9661.mp3" length="43749817" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1366</itunes:duration>
      <itunes:summary>With costs going up like crazy right now, many business owners have figured out that they need to increase revenue. But there are many way to go about this, and sifting through all the possibilities can be confusing. What's the best method for you? Tune in to find out!</itunes:summary>
      <itunes:subtitle>With costs going up like crazy right now, many business owners have figured out that they need to increase revenue. But there are many way to go about this, and sifting through all the possibilities can be confusing. What's the best method for you? Tune i</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>65. Keeping Your Business Safe</title>
      <itunes:title>65. Keeping Your Business Safe</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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      <link>https://share.transistor.fm/s/5357cab1</link>
      <description>
        <![CDATA[<p>Before our business can thrive, it must be stable. To achieve stability, we must eliminate or mitigate risks - to the degree possible.</p><p>So how do we do that? Tune in to find out!</p><p><br></p><p>Many business owners are feeling a lot of stress because it seems that they must choose between absorbing all the higher costs we are seeing in 2022, which will dramatically reduce their profitability – or even stability, or raising prices to the valued customers they’ve worked so hard to get, and saying no to wage increases their employees, who are the lifeblood of their business.</p><p>I hear business owners talk about the struggles they are facing when they must make these difficult choices and/or have very uncomfortable conversations with customers and employees.</p><p> <br>If this sounds like you, let me take a moment to tell you about the upcoming webinar I am hosting to address these exact issues, and it’s available for you at no charge.</p><p>This webinar is for business owners in service industries who are feeling the strain of the serious problems we are facing in 2022.</p><p>During this webinar – which will last about an hour and half, you’ll learn:</p><p>· How to precisely know how much your business can absorb increased costs and/or increased employee pay while still maintaining profitability</p><p>· Creating a plan for your business to overcome the rising costs of fuel, supplies, and materials</p><p>· How to approach conversations regarding necessary price increases with your customers, including training your employees</p><p>· Options for helping employees overcome their temporary, increased financial needs – besides permanent salary increases</p><p>· How to approach the conversation with your employees regarding their expectations for pay increases</p><p> <br>We are also entering the 2-week open enrollment period for my group coaching program – and the next one isn’t until October – so you’ll get a chance to learn what all is included for just a few hundred dollars per month.</p><p><br></p><p>The webinar is at noon Pacific on Friday, June 17th.</p><p>To register, just go to www.businessownerswebinar.com.</p>]]>
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      <content:encoded>
        <![CDATA[<p>Before our business can thrive, it must be stable. To achieve stability, we must eliminate or mitigate risks - to the degree possible.</p><p>So how do we do that? Tune in to find out!</p><p><br></p><p>Many business owners are feeling a lot of stress because it seems that they must choose between absorbing all the higher costs we are seeing in 2022, which will dramatically reduce their profitability – or even stability, or raising prices to the valued customers they’ve worked so hard to get, and saying no to wage increases their employees, who are the lifeblood of their business.</p><p>I hear business owners talk about the struggles they are facing when they must make these difficult choices and/or have very uncomfortable conversations with customers and employees.</p><p> <br>If this sounds like you, let me take a moment to tell you about the upcoming webinar I am hosting to address these exact issues, and it’s available for you at no charge.</p><p>This webinar is for business owners in service industries who are feeling the strain of the serious problems we are facing in 2022.</p><p>During this webinar – which will last about an hour and half, you’ll learn:</p><p>· How to precisely know how much your business can absorb increased costs and/or increased employee pay while still maintaining profitability</p><p>· Creating a plan for your business to overcome the rising costs of fuel, supplies, and materials</p><p>· How to approach conversations regarding necessary price increases with your customers, including training your employees</p><p>· Options for helping employees overcome their temporary, increased financial needs – besides permanent salary increases</p><p>· How to approach the conversation with your employees regarding their expectations for pay increases</p><p> <br>We are also entering the 2-week open enrollment period for my group coaching program – and the next one isn’t until October – so you’ll get a chance to learn what all is included for just a few hundred dollars per month.</p><p><br></p><p>The webinar is at noon Pacific on Friday, June 17th.</p><p>To register, just go to www.businessownerswebinar.com.</p>]]>
      </content:encoded>
      <pubDate>Tue, 07 Jun 2022 02:00:02 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/5357cab1/6bcd14f4.mp3" length="47130944" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1471</itunes:duration>
      <itunes:summary>Before our business can thrive, it must be stable. To achieve stability, we must eliminate or mitigate risks - to the degree possible.

So how do we do that? Tune in to find out!</itunes:summary>
      <itunes:subtitle>Before our business can thrive, it must be stable. To achieve stability, we must eliminate or mitigate risks - to the degree possible.

So how do we do that? Tune in to find out!</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
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    <item>
      <title>64. Speaking the Customer's Language</title>
      <itunes:title>64. Speaking the Customer's Language</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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      <link>https://share.transistor.fm/s/9dab400d</link>
      <description>
        <![CDATA[<p>How can you speak about - or teach your sales and/or service professionals to speak about - providing your customers a solution in a way that really addresses the customers' needs, and is compelling?</p><p><br></p><p>How can we sound competent, without crossing the line to making the sales call all about us, our abilities, and our knowledge - which we know will completely turn the customer off?</p><p><br></p><p>Tune in to find out!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>How can you speak about - or teach your sales and/or service professionals to speak about - providing your customers a solution in a way that really addresses the customers' needs, and is compelling?</p><p><br></p><p>How can we sound competent, without crossing the line to making the sales call all about us, our abilities, and our knowledge - which we know will completely turn the customer off?</p><p><br></p><p>Tune in to find out!</p>]]>
      </content:encoded>
      <pubDate>Tue, 31 May 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/9dab400d/93e2008a.mp3" length="34970054" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1091</itunes:duration>
      <itunes:summary>How can you speak about - or teach your sales and/or service professionals to speak about - providing your customers a solution in a way that really addresses the customers' needs, and is compelling?</itunes:summary>
      <itunes:subtitle>How can you speak about - or teach your sales and/or service professionals to speak about - providing your customers a solution in a way that really addresses the customers' needs, and is compelling?</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>63. The Crab Pot Theory</title>
      <itunes:title>63. The Crab Pot Theory</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">1248e844-d0bc-499d-9e20-85921a8b6fb0</guid>
      <link>https://share.transistor.fm/s/c82361d3</link>
      <description>
        <![CDATA[<p>Some people in your life are going to say things which can support your existing negative thoughts about your ability to achieve success, or your worthiness of finding success.</p><p><br></p><p>Why does this happen, and what can we do about it?</p><p><br></p><p>Tune in to find out!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Some people in your life are going to say things which can support your existing negative thoughts about your ability to achieve success, or your worthiness of finding success.</p><p><br></p><p>Why does this happen, and what can we do about it?</p><p><br></p><p>Tune in to find out!</p>]]>
      </content:encoded>
      <pubDate>Tue, 24 May 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/c82361d3/8c3f79c5.mp3" length="44708431" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1396</itunes:duration>
      <itunes:summary>Some people in your life are going to say things which can support your existing negative thoughts about your ability to achieve success, or your worthiness of finding success.</itunes:summary>
      <itunes:subtitle>Some people in your life are going to say things which can support your existing negative thoughts about your ability to achieve success, or your worthiness of finding success.</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
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    <item>
      <title>62. The Four Types of Conflict Resolution</title>
      <itunes:title>62. The Four Types of Conflict Resolution</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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      <link>https://share.transistor.fm/s/0b38ea4d</link>
      <description>
        <![CDATA[<p>There are basically four types of conflict resolution. Which one does your company's culture embrace?</p><p><br></p><p>Also, if you're looking for more in depth, comprehensive information on the topics we cover in this podcast, in an easy to follow, step-by-step format, check out my Business Owners' Freedom Blueprint course by going to <a href="https://www.serviceindustrysuccess.com/freedom-blueprint">www.siscourse.com</a> today!</p><p><br></p><p>It covers everything from processes and procedures to accounting, managing your employees to succession planning, solving problems to overcoming your fears in business, and so much more!</p>]]>
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      <content:encoded>
        <![CDATA[<p>There are basically four types of conflict resolution. Which one does your company's culture embrace?</p><p><br></p><p>Also, if you're looking for more in depth, comprehensive information on the topics we cover in this podcast, in an easy to follow, step-by-step format, check out my Business Owners' Freedom Blueprint course by going to <a href="https://www.serviceindustrysuccess.com/freedom-blueprint">www.siscourse.com</a> today!</p><p><br></p><p>It covers everything from processes and procedures to accounting, managing your employees to succession planning, solving problems to overcoming your fears in business, and so much more!</p>]]>
      </content:encoded>
      <pubDate>Tue, 17 May 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/0b38ea4d/2c9f5817.mp3" length="62124714" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1940</itunes:duration>
      <itunes:summary>There are basically four types of conflict resolution. Which one does your company's culture embrace?</itunes:summary>
      <itunes:subtitle>There are basically four types of conflict resolution. Which one does your company's culture embrace?</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>61. The Top Reasons Our Employees Don't Do What We Need - Part Four</title>
      <itunes:title>61. The Top Reasons Our Employees Don't Do What We Need - Part Four</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">82868016-3b0d-4aa7-883e-a98e5c92d5ca</guid>
      <link>https://share.transistor.fm/s/0e8bb53e</link>
      <description>
        <![CDATA[<p>One of, if not the most, frustrating parts of owning and running a business is the constant battle of getting employees to comply, follow important processes, and get on board with company goals and initiatives.</p><p>Why is it so hard to get buy-in?</p><p>Based on my experience, what feels like reluctance from our employees really comes down to only six things.</p><p>This is part four of a four-part series, where we will cover all six reasons, and more importantly, what to do about each of them.</p><p><br></p><p>If you (or someone you know) are trying to hire and just have not had the success you would like, go to <a href="https://www.serviceindustrysuccess.com/webinar-replay">www.freehiringwebinar.com</a> to learn the exact strategies that have been super successful for other business owners in service industries - just like you - to find and recruit talented employees, even in this difficult labor market.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>One of, if not the most, frustrating parts of owning and running a business is the constant battle of getting employees to comply, follow important processes, and get on board with company goals and initiatives.</p><p>Why is it so hard to get buy-in?</p><p>Based on my experience, what feels like reluctance from our employees really comes down to only six things.</p><p>This is part four of a four-part series, where we will cover all six reasons, and more importantly, what to do about each of them.</p><p><br></p><p>If you (or someone you know) are trying to hire and just have not had the success you would like, go to <a href="https://www.serviceindustrysuccess.com/webinar-replay">www.freehiringwebinar.com</a> to learn the exact strategies that have been super successful for other business owners in service industries - just like you - to find and recruit talented employees, even in this difficult labor market.</p>]]>
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      <pubDate>Tue, 10 May 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/0e8bb53e/eed8dd23.mp3" length="44332000" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1384</itunes:duration>
      <itunes:summary>One of, if not the most, frustrating parts of owning and running a business is the constant battle of getting employees to comply, follow important processes, and get on board with company goals and initiatives.

Why is it so hard to get buy-in?

Based on my experience, what feels like reluctance from our employees really comes down to only six things.

This is part four of a four-part series, where we will cover all six reasons, and more importantly, what to do about each of them.



If you (or someone you know) are trying to hire and just have not had the success you would like, go to www.freehiringwebinar.com to learn the exact strategies that have been super successful for other business owners in service industries - just like you - to find and recruit talented employees, even in this difficult labor market.</itunes:summary>
      <itunes:subtitle>One of, if not the most, frustrating parts of owning and running a business is the constant battle of getting employees to comply, follow important processes, and get on board with company goals and initiatives.

Why is it so hard to get buy-in?

Base</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
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    <item>
      <title>60. The Top Reasons Our Employees Don't Do What We Need - Part Three</title>
      <itunes:title>60. The Top Reasons Our Employees Don't Do What We Need - Part Three</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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      <link>https://share.transistor.fm/s/ec55b890</link>
      <description>
        <![CDATA[<p>One of, if not the most, frustrating parts of owning and running a business is the constant battle of getting employees to comply, follow important processes, and get on board with company goals and initiatives.</p><p>Why is it so hard to get buy-in?</p><p>Based on my experience, what feels like reluctance from our employees really comes down to only six things.</p><p>This is part three of a four-part series, where we will cover all six reasons, and more importantly, what to do about each of them.</p><p><br></p><p>If you (or someone you know) are trying to hire and just have not had the success you would like, go to <a href="https://www.serviceindustrysuccess.com/webinar-replay">www.freehiringwebinar.com</a> to learn the exact strategies that have been super successful for other business owners in service industries - just like you - to find and recruit talented employees, even in this difficult labor market.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>One of, if not the most, frustrating parts of owning and running a business is the constant battle of getting employees to comply, follow important processes, and get on board with company goals and initiatives.</p><p>Why is it so hard to get buy-in?</p><p>Based on my experience, what feels like reluctance from our employees really comes down to only six things.</p><p>This is part three of a four-part series, where we will cover all six reasons, and more importantly, what to do about each of them.</p><p><br></p><p>If you (or someone you know) are trying to hire and just have not had the success you would like, go to <a href="https://www.serviceindustrysuccess.com/webinar-replay">www.freehiringwebinar.com</a> to learn the exact strategies that have been super successful for other business owners in service industries - just like you - to find and recruit talented employees, even in this difficult labor market.</p>]]>
      </content:encoded>
      <pubDate>Tue, 03 May 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/ec55b890/7ac5ac7b.mp3" length="43231941" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1349</itunes:duration>
      <itunes:summary>One of, if not the most, frustrating parts of owning and running a business is the constant battle of getting employees to comply, follow important processes, and get on board with company goals and initiatives.

Why is it so hard to get buy-in?

Based on my experience, what feels like reluctance from our employees really comes down to only six things.

This is part three of a four-part series, where we will cover all six reasons, and more importantly, what to do about each of them.



If you (or someone you know) are trying to hire and just have not had the success you would like, go to www.freehiringwebinar.com to learn the exact strategies that have been super successful for other business owners in service industries - just like you - to find and recruit talented employees, even in this difficult labor market.</itunes:summary>
      <itunes:subtitle>One of, if not the most, frustrating parts of owning and running a business is the constant battle of getting employees to comply, follow important processes, and get on board with company goals and initiatives.

Why is it so hard to get buy-in?

Base</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>59. The Top Reason Employees Don't Do What We Need - Part Two</title>
      <itunes:title>59. The Top Reason Employees Don't Do What We Need - Part Two</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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      <link>https://share.transistor.fm/s/a112c03c</link>
      <description>
        <![CDATA[<p>One of, if not the most, frustrating parts of owning and running a business is the constant battle of getting employees to comply, follow important processes, and get on board with company goals and initiatives.</p><p>Why is it so hard to get buy-in?</p><p>Based on my experience, what feels like reluctance from our employees really comes down to only six things.</p><p>This is part two of a four-part series, where we will cover all six reasons, and more importantly, what to do about each of them.</p><p><br></p><p>If you (or someone you know) are trying to hire and just have not had the success you would like, go to <a href="https://www.serviceindustrysuccess.com/webinar-replay">www.freehiringwebinar.com</a> to learn the exact strategies that have been super successful for other business owners in service industries - just like you - to find and recruit talented employees, even in this difficult labor market.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>One of, if not the most, frustrating parts of owning and running a business is the constant battle of getting employees to comply, follow important processes, and get on board with company goals and initiatives.</p><p>Why is it so hard to get buy-in?</p><p>Based on my experience, what feels like reluctance from our employees really comes down to only six things.</p><p>This is part two of a four-part series, where we will cover all six reasons, and more importantly, what to do about each of them.</p><p><br></p><p>If you (or someone you know) are trying to hire and just have not had the success you would like, go to <a href="https://www.serviceindustrysuccess.com/webinar-replay">www.freehiringwebinar.com</a> to learn the exact strategies that have been super successful for other business owners in service industries - just like you - to find and recruit talented employees, even in this difficult labor market.</p>]]>
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      <pubDate>Tue, 26 Apr 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/a112c03c/0767b597.mp3" length="33263597" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1038</itunes:duration>
      <itunes:summary>One of, if not the most, frustrating parts of owning and running a business is the constant battle of getting employees to comply, follow important processes, and get on board with company goals and initiatives.

Why is it so hard to get buy-in?

Based on my experience, what feels like reluctance from our employees really comes down to only six things.

This is part two of a four-part series, where we will cover all six reasons, and more importantly, what to do about each of them.



If you (or someone you know) are trying to hire and just have not had the success you would like, go to www.freehiringwebinar.com to learn the exact strategies that have been super successful for other business owners in service industries - just like you - to find and recruit talented employees, even in this difficult labor market.</itunes:summary>
      <itunes:subtitle>One of, if not the most, frustrating parts of owning and running a business is the constant battle of getting employees to comply, follow important processes, and get on board with company goals and initiatives.

Why is it so hard to get buy-in?

Base</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>58. The Top Reasons Our Employees Don't Do What We Need - Part One</title>
      <itunes:title>58. The Top Reasons Our Employees Don't Do What We Need - Part One</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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      <link>https://share.transistor.fm/s/a94c87d9</link>
      <description>
        <![CDATA[<p>One of, if not the most, frustrating parts of owning and running a business is the constant battle of getting employees to comply, follow important processes, and get on board with company goals and initiatives.</p><p>Why is it so hard to get buy-in?</p><p>Based on my experience, what feels like reluctance from our employees really comes down to only six things.</p><p>This is part one of a four-part series, where we will cover all six reasons, and more importantly, what to do about each of them.</p><p><br></p><p>If you (or someone you know) are trying to hire and just have not had the success you would like, go to <a href="https://www.serviceindustrysuccess.com/webinar-replay">www.freehiringwebinar.com</a> to learn the exact strategies that have been super successful for other business owners in service industries - just like you - to find and recruit talented employees, even in this difficult labor</p><p>market.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>One of, if not the most, frustrating parts of owning and running a business is the constant battle of getting employees to comply, follow important processes, and get on board with company goals and initiatives.</p><p>Why is it so hard to get buy-in?</p><p>Based on my experience, what feels like reluctance from our employees really comes down to only six things.</p><p>This is part one of a four-part series, where we will cover all six reasons, and more importantly, what to do about each of them.</p><p><br></p><p>If you (or someone you know) are trying to hire and just have not had the success you would like, go to <a href="https://www.serviceindustrysuccess.com/webinar-replay">www.freehiringwebinar.com</a> to learn the exact strategies that have been super successful for other business owners in service industries - just like you - to find and recruit talented employees, even in this difficult labor</p><p>market.</p>]]>
      </content:encoded>
      <pubDate>Tue, 19 Apr 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/a94c87d9/27a15208.mp3" length="34733151" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1084</itunes:duration>
      <itunes:summary>One of, if not the most, frustrating parts of owning and running a business is the constant battle of getting employees to comply, follow important processes, and get on board with company goals and initiatives.

Why is it so hard to get buy-in?

Based on my experience, what feels like reluctance from our employees really comes down to only six things.

This is part one of a four-part series, where we will cover all six reasons, and more importantly, what to do about each of them.



If you (or someone you know) are trying to hire and just have not had the success you would like, go to www.freehiringwebinar.com to learn the exact strategies that have been super successful for other business owners in service industries - just like you - to find and recruit talented employees, even in this difficult labor

market.</itunes:summary>
      <itunes:subtitle>One of, if not the most, frustrating parts of owning and running a business is the constant battle of getting employees to comply, follow important processes, and get on board with company goals and initiatives.

Why is it so hard to get buy-in?

Base</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>57. Are Your Conversations With Your Team Creating Freedom or a Permanent Job?</title>
      <itunes:title>57. Are Your Conversations With Your Team Creating Freedom or a Permanent Job?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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      <link>https://share.transistor.fm/s/d9fb6c46</link>
      <description>
        <![CDATA[<p>Your employees are going to call for help, or ask you questions in the office or in a meeting. That’s a given.</p><p>What is not a given is how you approach those questions. </p><p>How you handle these questions can be the difference between one day having freedom, or building a business that owns you.</p><p>Is your approach working towards giving you freedom, or is it giving you job security as the permanent help desk?</p><p><br></p><p>If you (or someone you know) are trying to hire and just have not had the success you would like, go to <a href="https://www.serviceindustrysuccess.com/webinar-replay">www.freehiringwebinar.com </a>to learn the exact strategies that have been super successful for other business owners in service industries - just like you - to find and recruit talented employees, even in this difficult labor market.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Your employees are going to call for help, or ask you questions in the office or in a meeting. That’s a given.</p><p>What is not a given is how you approach those questions. </p><p>How you handle these questions can be the difference between one day having freedom, or building a business that owns you.</p><p>Is your approach working towards giving you freedom, or is it giving you job security as the permanent help desk?</p><p><br></p><p>If you (or someone you know) are trying to hire and just have not had the success you would like, go to <a href="https://www.serviceindustrysuccess.com/webinar-replay">www.freehiringwebinar.com </a>to learn the exact strategies that have been super successful for other business owners in service industries - just like you - to find and recruit talented employees, even in this difficult labor market.</p>]]>
      </content:encoded>
      <pubDate>Tue, 12 Apr 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/d9fb6c46/47651a4a.mp3" length="34558308" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1078</itunes:duration>
      <itunes:summary>Your employees are going to call for help, or ask you questions in the office or in a meeting. That’s a given.

What is not a given is how you approach those questions. 

How you handle these questions can be the difference between one day having freedom, or building a business that owns you.

Is your approach working towards giving you freedom, or is it giving you job security as the permanent help desk?



If you (or someone you know) are trying to hire and just have not had the success you would like, go to www.freehiringwebinar.com to learn the exact strategies that have been super successful for other business owners in service industries - just like you - to find and recruit talented employees, even in this difficult labor market.</itunes:summary>
      <itunes:subtitle>Your employees are going to call for help, or ask you questions in the office or in a meeting. That’s a given.

What is not a given is how you approach those questions. 

How you handle these questions can be the difference between one day having free</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>56. What Got Me Here Won't Get Me There</title>
      <itunes:title>56. What Got Me Here Won't Get Me There</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">9d870406-4b4d-4f4c-b924-2ba83bb878bb</guid>
      <link>https://share.transistor.fm/s/04c35b80</link>
      <description>
        <![CDATA[<p>We all know that the skills and abilities that got us to the point we are at today are not likely to be the same skills and abilities to get us to our ultimate goal.</p><p>At this moment, none of us would argue that.</p><p>But what do we do in those moments where we must take on one of these unpleasantries, and just don't have the energy or desire?</p><p>Tune it to find out!</p><p><br></p><p>Send a question you would like answered on the podcast via DM to:</p><p><a href="https://www.facebook.com/serviceindustrysuccess">https://www.facebook.com/serviceindustrysuccess<br></a><br></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>We all know that the skills and abilities that got us to the point we are at today are not likely to be the same skills and abilities to get us to our ultimate goal.</p><p>At this moment, none of us would argue that.</p><p>But what do we do in those moments where we must take on one of these unpleasantries, and just don't have the energy or desire?</p><p>Tune it to find out!</p><p><br></p><p>Send a question you would like answered on the podcast via DM to:</p><p><a href="https://www.facebook.com/serviceindustrysuccess">https://www.facebook.com/serviceindustrysuccess<br></a><br></p>]]>
      </content:encoded>
      <pubDate>Tue, 05 Apr 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/04c35b80/ecbd021a.mp3" length="45543341" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1422</itunes:duration>
      <itunes:summary>We all know that the skills and abilities that got us to the point we are at today are not likely to be the same skills and abilities to get us to our ultimate goal.</itunes:summary>
      <itunes:subtitle>We all know that the skills and abilities that got us to the point we are at today are not likely to be the same skills and abilities to get us to our ultimate goal.</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>55. We Offer Industry Leading Quality, Superior Customer Service, and Unbeatable Value – Just Like All Our Competitors!</title>
      <itunes:title>55. We Offer Industry Leading Quality, Superior Customer Service, and Unbeatable Value – Just Like All Our Competitors!</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">b30c66ff-e675-496c-942b-757d1b5787a6</guid>
      <link>https://share.transistor.fm/s/6f1d6865</link>
      <description>
        <![CDATA[<p>You know your company really does offer better quality, better service, and/or better value than your competitors. And you’re very proud of this. But why don’t your customers, or potential customers, believe you?</p><p>More importantly, how you can you fix this?</p><p><br></p><p>Are you trying to hire, but are just not currently getting the results you want?</p><p>Have you almost given up on the idea that you really recruit the talent you need to grow your team?</p><p>What if I told you that the reason 95% of the ads out there are not working because those ads work against human nature, not with it?</p><p>I promise this is going to change everything about how you write your ads – and it’s likely to work many times better than what you are doing now.</p><p>If you want to learn how to write ads that will stand out above the noise and actually get people to call you, mark your calendars for March 29th at noon Pacific and go to <a href="https://freehiringwebinar.com/"><strong>freehiringwebinar.com</strong></a> to get signed up for this free class.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>You know your company really does offer better quality, better service, and/or better value than your competitors. And you’re very proud of this. But why don’t your customers, or potential customers, believe you?</p><p>More importantly, how you can you fix this?</p><p><br></p><p>Are you trying to hire, but are just not currently getting the results you want?</p><p>Have you almost given up on the idea that you really recruit the talent you need to grow your team?</p><p>What if I told you that the reason 95% of the ads out there are not working because those ads work against human nature, not with it?</p><p>I promise this is going to change everything about how you write your ads – and it’s likely to work many times better than what you are doing now.</p><p>If you want to learn how to write ads that will stand out above the noise and actually get people to call you, mark your calendars for March 29th at noon Pacific and go to <a href="https://freehiringwebinar.com/"><strong>freehiringwebinar.com</strong></a> to get signed up for this free class.</p>]]>
      </content:encoded>
      <pubDate>Tue, 29 Mar 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/6f1d6865/1bfe4528.mp3" length="41277098" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1288</itunes:duration>
      <itunes:summary>You know your company really does offer better quality, better service, and/or better value than your competitors. And you’re very proud of this. But why don’t your customers, or potential customers, believe you?</itunes:summary>
      <itunes:subtitle>You know your company really does offer better quality, better service, and/or better value than your competitors. And you’re very proud of this. But why don’t your customers, or potential customers, believe you?</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>54. The Best Way to Learn How to Coach or Motivate any Employee</title>
      <itunes:title>54. The Best Way to Learn How to Coach or Motivate any Employee</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">5eb36bd9-00ab-4f8f-bebe-82248b4cefb4</guid>
      <link>https://share.transistor.fm/s/0ae69d9a</link>
      <description>
        <![CDATA[<p>A question we have all, no doubt, asked aloud or just to ourselves hundreds of times is “How can I motivate this particular employee?” </p><p>That’s exactly what we talk about in this episode.</p><p><br></p><p>Are you trying to hire, but are just not currently getting the results you want? Have you almost given up on the idea that you really recruit the talent you need to grow your team?</p><p>What if I told you that the reason 95% of the ads out there are not working because those ads work against human nature, not with it?</p><p>I promise this is going to change everything about how you go about writing your ads – and it’s likely to work many times better than what you are doing now</p><p>If you want to learn how to write ads that will stand out above the noise and actually get people to call you mark your calendars for March 29th at noon Pacific and go to <a href="http://freehiringwebinar.com"><strong>freehiringwebinar.com</strong></a> and get signed up for this free class.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>A question we have all, no doubt, asked aloud or just to ourselves hundreds of times is “How can I motivate this particular employee?” </p><p>That’s exactly what we talk about in this episode.</p><p><br></p><p>Are you trying to hire, but are just not currently getting the results you want? Have you almost given up on the idea that you really recruit the talent you need to grow your team?</p><p>What if I told you that the reason 95% of the ads out there are not working because those ads work against human nature, not with it?</p><p>I promise this is going to change everything about how you go about writing your ads – and it’s likely to work many times better than what you are doing now</p><p>If you want to learn how to write ads that will stand out above the noise and actually get people to call you mark your calendars for March 29th at noon Pacific and go to <a href="http://freehiringwebinar.com"><strong>freehiringwebinar.com</strong></a> and get signed up for this free class.</p>]]>
      </content:encoded>
      <pubDate>Tue, 22 Mar 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/0ae69d9a/bb080b75.mp3" length="46193732" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1442</itunes:duration>
      <itunes:summary>A question we have all, no doubt, asked aloud or just to ourselves hundreds of times is “How can I motivate this particular employee?” 

That’s exactly what we talk about in this episode.</itunes:summary>
      <itunes:subtitle>A question we have all, no doubt, asked aloud or just to ourselves hundreds of times is “How can I motivate this particular employee?” 

That’s exactly what we talk about in this episode.</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>53. How do I know I'm Fixing the Root Problem and Not Just a Symptom?</title>
      <itunes:title>53. How do I know I'm Fixing the Root Problem and Not Just a Symptom?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">0c756ced-7038-4ff9-a5c9-a45814cbe8fb</guid>
      <link>https://share.transistor.fm/s/9c68c01d</link>
      <description>
        <![CDATA[<p>A listener named “Lynn” wrote and she said, “I am facing a repetitive problem in my dispatch department that makes me want to pull my hair out because it’s so frustrating. Just like clockwork, I think the problem is solved, and before I know it, the same problem becomes an issue again. We have tried everything to fix this problem. It’s been going on for so long that I feel like we have been addressing symptoms, rather than the real problem. How do you figure out the root cause of a problem you face?”</p><p><br></p><p>So how do I know I'm taking on the root problem? Tune in to find out!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>A listener named “Lynn” wrote and she said, “I am facing a repetitive problem in my dispatch department that makes me want to pull my hair out because it’s so frustrating. Just like clockwork, I think the problem is solved, and before I know it, the same problem becomes an issue again. We have tried everything to fix this problem. It’s been going on for so long that I feel like we have been addressing symptoms, rather than the real problem. How do you figure out the root cause of a problem you face?”</p><p><br></p><p>So how do I know I'm taking on the root problem? Tune in to find out!</p>]]>
      </content:encoded>
      <pubDate>Tue, 15 Mar 2022 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/9c68c01d/d527f0e8.mp3" length="43326726" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1352</itunes:duration>
      <itunes:summary>A listener named “Lynn” wrote and she said, “I am facing a repetitive problem in my dispatch department that makes me want to pull my hair out because it’s so frustrating. Just like clockwork, I think the problem is solved, and before I know it, the same problem becomes an issue again. We have tried everything to fix this problem. It’s been going on for so long that I feel like we have been addressing symptoms, rather than the real problem. How do you figure out the root cause of a problem you face?”



So how do I know I'm taking on the root problem? Tune in to find out!</itunes:summary>
      <itunes:subtitle>A listener named “Lynn” wrote and she said, “I am facing a repetitive problem in my dispatch department that makes me want to pull my hair out because it’s so frustrating. Just like clockwork, I think the problem is solved, and before I know it, the same </itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>52. The Process Improvement Cycle</title>
      <itunes:title>52. The Process Improvement Cycle</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">6998e083-a6a3-46f8-8b1a-8410c384e670</guid>
      <link>https://share.transistor.fm/s/c425c94b</link>
      <description>
        <![CDATA[<p>Why do some projects or initiatives get stuck, or don’t really take off?</p><p>Why do we end up facing some of the same challenges over and over again?</p><p>What can we do to make sure we don't lose sight of projects or initiatives that are supposed to make our lives easier?</p><p>Tune in to find out!</p><p><br></p><p>Also, if you have a question or topic you'd like Brian to address, shoot him a DM at on his Facebook page: <a href="https://www.facebook.com/serviceindustrysuccess">https://www.facebook.com/serviceindustrysuccess<br></a><br></p><p><br></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Why do some projects or initiatives get stuck, or don’t really take off?</p><p>Why do we end up facing some of the same challenges over and over again?</p><p>What can we do to make sure we don't lose sight of projects or initiatives that are supposed to make our lives easier?</p><p>Tune in to find out!</p><p><br></p><p>Also, if you have a question or topic you'd like Brian to address, shoot him a DM at on his Facebook page: <a href="https://www.facebook.com/serviceindustrysuccess">https://www.facebook.com/serviceindustrysuccess<br></a><br></p><p><br></p>]]>
      </content:encoded>
      <pubDate>Tue, 08 Mar 2022 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/c425c94b/1bace375.mp3" length="51793419" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1617</itunes:duration>
      <itunes:summary>Why do some projects or initiatives get stuck, or don’t really take off?

Why do we end up facing some of the same challenges over and over again?

What can we do to make sure we don't lose sight of projects or initiatives that are supposed to make our lives easier?

Tune in to find out!

Also, if you have a question or topic you'd like Brian to address, shoot him a DM at on his Facebook page: https://www.facebook.com/serviceindustrysuccess</itunes:summary>
      <itunes:subtitle>Why do some projects or initiatives get stuck, or don’t really take off?

Why do we end up facing some of the same challenges over and over again?

What can we do to make sure we don't lose sight of projects or initiatives that are supposed to make ou</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>51. What are the Key Elements of an Effective Procedure?</title>
      <itunes:title>51. What are the Key Elements of an Effective Procedure?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">c4aa18a1-3be3-4626-b1e6-975903900d64</guid>
      <link>https://share.transistor.fm/s/7c64e619</link>
      <description>
        <![CDATA[<p>Listener 'MP' asked, "Brian, I am heavily focused on writing procedures for my business. What do you suggest I do to make sure the procedures I write will be effective?"</p><p>There are key elements every procedure must contain to be effective. What are they? Tune in to find out!</p><p><br></p><p>Thanks for your question 'MP'! If you have a question you'd like me to answer, or a topic you'd like me to cover, please send me a DM at: <a href="https://www.facebook.com/serviceindustrysuccess">https://www.facebook.com/serviceindustrysuccess<br></a><br></p><p><br></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Listener 'MP' asked, "Brian, I am heavily focused on writing procedures for my business. What do you suggest I do to make sure the procedures I write will be effective?"</p><p>There are key elements every procedure must contain to be effective. What are they? Tune in to find out!</p><p><br></p><p>Thanks for your question 'MP'! If you have a question you'd like me to answer, or a topic you'd like me to cover, please send me a DM at: <a href="https://www.facebook.com/serviceindustrysuccess">https://www.facebook.com/serviceindustrysuccess<br></a><br></p><p><br></p>]]>
      </content:encoded>
      <pubDate>Tue, 01 Mar 2022 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/7c64e619/a12535a1.mp3" length="31264170" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>975</itunes:duration>
      <itunes:summary>Listener 'MP' asked, "Brian, I am heavily focused on writing procedures for my business. What do you suggest I do to make sure the procedures I write will be effective?"


There are key elements every procedure must contain to be effective. What are they? Tune in to find out!

Thanks for your question 'MP'! If you have a question you'd like me to answer, or a topic you'd like me to cover, please send me a DM at: https://www.facebook.com/serviceindustrysuccess</itunes:summary>
      <itunes:subtitle>Listener 'MP' asked, "Brian, I am heavily focused on writing procedures for my business. What do you suggest I do to make sure the procedures I write will be effective?"


There are key elements every procedure must contain to be effective. What are th</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>50. A Step-by-step Guide to a Coaching Conversation</title>
      <itunes:title>50. A Step-by-step Guide to a Coaching Conversation</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">765a36f6-3cd3-4531-ba70-f2544619fd21</guid>
      <link>https://share.transistor.fm/s/315ef213</link>
      <description>
        <![CDATA[<p>A listener named Jesse asked, "Brian, can you walk us through how your typical coaching conversation with an employee goes?"</p><p><br></p><p>So here is a step-by-step blueprint for coaching an employee up on just about any behavioral or performance issue.</p><p><br></p><p>Thanks for submitting your question, Jesse!</p><p><br></p><p>If you have a question you'd like me to answer, shoot me a DM on my Service Industry Success Facebook page, here: <a href="https://www.facebook.com/serviceindustrysuccess">https://www.facebook.com/serviceindustrysuccess</a></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>A listener named Jesse asked, "Brian, can you walk us through how your typical coaching conversation with an employee goes?"</p><p><br></p><p>So here is a step-by-step blueprint for coaching an employee up on just about any behavioral or performance issue.</p><p><br></p><p>Thanks for submitting your question, Jesse!</p><p><br></p><p>If you have a question you'd like me to answer, shoot me a DM on my Service Industry Success Facebook page, here: <a href="https://www.facebook.com/serviceindustrysuccess">https://www.facebook.com/serviceindustrysuccess</a></p>]]>
      </content:encoded>
      <pubDate>Tue, 22 Feb 2022 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/315ef213/2f399287.mp3" length="43757944" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1366</itunes:duration>
      <itunes:summary>A listener named Jesse asked, "Brian, can you walk us through how your typical coaching conversation with an employee goes?"</itunes:summary>
      <itunes:subtitle>A listener named Jesse asked, "Brian, can you walk us through how your typical coaching conversation with an employee goes?"</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>49. The One Reason to be Happy Tax Season is Upon Us</title>
      <itunes:title>49. The One Reason to be Happy Tax Season is Upon Us</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">a0a47e4f-5fc3-4d76-a613-d7ffee4621f3</guid>
      <link>https://share.transistor.fm/s/aea6a0ad</link>
      <description>
        <![CDATA[<p>It's that dreaded time of year again. Time to pay the monetary penalty for being successful and hand over some of the money we worked so hard to earn in the form of income taxes.</p><p><br></p><p>There is one reason to be happy tax season is here though. Sounds crazy, right? But there is one thing we can do which will make our lives dramatically easier, and we can do it most effectively this time of year.</p><p><br></p><p>What is it? Tune in to find out!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>It's that dreaded time of year again. Time to pay the monetary penalty for being successful and hand over some of the money we worked so hard to earn in the form of income taxes.</p><p><br></p><p>There is one reason to be happy tax season is here though. Sounds crazy, right? But there is one thing we can do which will make our lives dramatically easier, and we can do it most effectively this time of year.</p><p><br></p><p>What is it? Tune in to find out!</p>]]>
      </content:encoded>
      <pubDate>Tue, 15 Feb 2022 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/aea6a0ad/fe766515.mp3" length="37719451" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1177</itunes:duration>
      <itunes:summary>
There is one reason to be happy tax season is here though. Sounds crazy, right? But there is one thing we can do which will make our lives dramatically easier, and we can do it most effectively this time of year.</itunes:summary>
      <itunes:subtitle>
There is one reason to be happy tax season is here though. Sounds crazy, right? But there is one thing we can do which will make our lives dramatically easier, and we can do it most effectively this time of year.</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, taxes, tax season</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>48. Is Perpetually Working 60-80 Hours per Week Really a Plan?</title>
      <itunes:title>48. Is Perpetually Working 60-80 Hours per Week Really a Plan?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">ebb550db-356d-4494-a47d-e99b0a4df2c9</guid>
      <link>https://share.transistor.fm/s/c020c702</link>
      <description>
        <![CDATA[<p>You're reluctant to turn over control or delegate decision making. Probably rightfully so. No doubt you've been disappointed and burned by employees before. But is perpetually working 60-80 hours per week so you can have control really a reasonable plan?</p><p>If you have a question or topic you'd like me to address or answer, please shoot me a direct message on my Service Industry Success Facebook page.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>You're reluctant to turn over control or delegate decision making. Probably rightfully so. No doubt you've been disappointed and burned by employees before. But is perpetually working 60-80 hours per week so you can have control really a reasonable plan?</p><p>If you have a question or topic you'd like me to address or answer, please shoot me a direct message on my Service Industry Success Facebook page.</p>]]>
      </content:encoded>
      <pubDate>Tue, 08 Feb 2022 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/c020c702/c0df05bf.mp3" length="47504291" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1483</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>You're reluctant to turn over control or delegate decision making. Probably rightfully so. No doubt you've been disappointed and burned by employees before. But is perpetually working 60-80 hours per week so you can have control really a reasonable plan?</p><p>If you have a question or topic you'd like me to address or answer, please shoot me a direct message on my Service Industry Success Facebook page.</p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>47. How do I Pick the Priorities I Should Focus on?</title>
      <itunes:title>47. How do I Pick the Priorities I Should Focus on?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">98898375-9815-49bc-bc75-bccdb0e3dc0a</guid>
      <link>https://share.transistor.fm/s/51ad37e9</link>
      <description>
        <![CDATA[<p>One of the most common things I see - which is much easier to see from the outside of a business, rather than the inside - is business owners trying to manage and grow their businesses with no defined goals, or by trying to achieve too many goals, or solve too may problems at one time.</p><p><br></p><p>How can you avoid making those mistakes?</p><p>Tune in to find out!</p><p><br></p><p>Grab your copy of the Service Industry Success Path at www.serviceindustrysuccesspath.com</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>One of the most common things I see - which is much easier to see from the outside of a business, rather than the inside - is business owners trying to manage and grow their businesses with no defined goals, or by trying to achieve too many goals, or solve too may problems at one time.</p><p><br></p><p>How can you avoid making those mistakes?</p><p>Tune in to find out!</p><p><br></p><p>Grab your copy of the Service Industry Success Path at www.serviceindustrysuccesspath.com</p>]]>
      </content:encoded>
      <pubDate>Tue, 01 Feb 2022 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/51ad37e9/2ae74b63.mp3" length="45276296" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1413</itunes:duration>
      <itunes:summary>One of the most common things I see - which is much easier to see from the outside of a business, rather than the inside - is business owners trying to manage and grow their businesses with no defined goals, or by trying to achieve too many goals, or solve too may problems at one time.</itunes:summary>
      <itunes:subtitle>One of the most common things I see - which is much easier to see from the outside of a business, rather than the inside - is business owners trying to manage and grow their businesses with no defined goals, or by trying to achieve too many goals, or solv</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>46. Is Your Business Ready for the Recession?</title>
      <itunes:title>46. Is Your Business Ready for the Recession?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">a4288f47-1172-46dd-b749-b177b3a255f1</guid>
      <link>https://share.transistor.fm/s/b160ef49</link>
      <description>
        <![CDATA[<p>Depending on who you listen to, we are either very much overdue for a major recession, or it is not too far off.</p><p>Knowing that businesses that adapt more quickly and successfully when major economic or other challenges present themselves are the most likely to successfully get through them, we should all be asking: "Is my business ready for the recession?"</p><p><br></p><p>Tune in to see what else you should be considering!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Depending on who you listen to, we are either very much overdue for a major recession, or it is not too far off.</p><p>Knowing that businesses that adapt more quickly and successfully when major economic or other challenges present themselves are the most likely to successfully get through them, we should all be asking: "Is my business ready for the recession?"</p><p><br></p><p>Tune in to see what else you should be considering!</p>]]>
      </content:encoded>
      <pubDate>Tue, 25 Jan 2022 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/b160ef49/7c9f41c1.mp3" length="49880438" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1557</itunes:duration>
      <itunes:summary>Knowing that businesses that adapt more quickly and successfully when major economic or other challenges present themselves are the most likely to successfully get through them, we should all be asking: "Is my business ready for the recession?"</itunes:summary>
      <itunes:subtitle>Knowing that businesses that adapt more quickly and successfully when major economic or other challenges present themselves are the most likely to successfully get through them, we should all be asking: "Is my business ready for the recession?"</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>45. How and When to Tell Applicants About the Negative Parts of the Job</title>
      <itunes:title>45. How and When to Tell Applicants About the Negative Parts of the Job</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">2be5bb88-1451-44ab-ad18-c77b2c3972f8</guid>
      <link>https://share.transistor.fm/s/42786433</link>
      <description>
        <![CDATA[<p>Every job has negative aspects to it. When is the best time to tell people who are applying?</p><p>Don't forget, Brian's new book is out and you can find it at <a href="http://sisthebook.com/">www.sisthebook.com</a>.<br>You can also schedule a call with Brian at <a href="https://www.serviceindustrysuccess.com/">www.serviceindustrysuccess.com</a>.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Every job has negative aspects to it. When is the best time to tell people who are applying?</p><p>Don't forget, Brian's new book is out and you can find it at <a href="http://sisthebook.com/">www.sisthebook.com</a>.<br>You can also schedule a call with Brian at <a href="https://www.serviceindustrysuccess.com/">www.serviceindustrysuccess.com</a>.</p>]]>
      </content:encoded>
      <pubDate>Tue, 18 Jan 2022 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/42786433/e012302e.mp3" length="39050028" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1219</itunes:duration>
      <itunes:summary>Every job has negative aspects to it. When is the best time to tell people who are applying?</itunes:summary>
      <itunes:subtitle>Every job has negative aspects to it. When is the best time to tell people who are applying?</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>44. The Number One Reason Your Goals Aren't Being Met</title>
      <itunes:title>44. The Number One Reason Your Goals Aren't Being Met</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">60b3a5ed-b8df-4793-90bd-7c3c7cd479a8</guid>
      <link>https://share.transistor.fm/s/3aec749e</link>
      <description>
        <![CDATA[<p>Why won't your team get on board with your goals?</p><p><br></p><p>Why don't they do what is necessary to reach your goals?</p><p><br></p><p>Why do you have to keep nagging, begging, or threatening them to comply?</p><p><br></p><p>Why is this such a common problem among service industry business owners?</p><p><br></p><p>Tune in to find out!</p><p><br></p><p>Also, don't forget to go to <a href="https://airtable.com/www.sisthebook.com">www.sisthebook.com</a> to get your copy of SERVICE INDUSTRY SUCCESS today!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Why won't your team get on board with your goals?</p><p><br></p><p>Why don't they do what is necessary to reach your goals?</p><p><br></p><p>Why do you have to keep nagging, begging, or threatening them to comply?</p><p><br></p><p>Why is this such a common problem among service industry business owners?</p><p><br></p><p>Tune in to find out!</p><p><br></p><p>Also, don't forget to go to <a href="https://airtable.com/www.sisthebook.com">www.sisthebook.com</a> to get your copy of SERVICE INDUSTRY SUCCESS today!</p>]]>
      </content:encoded>
      <pubDate>Tue, 11 Jan 2022 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/3aec749e/f7494694.mp3" length="32998581" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1030</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Why won't your team get on board with your goals?</p><p><br></p><p>Why don't they do what is necessary to reach your goals?</p><p><br></p><p>Why do you have to keep nagging, begging, or threatening them to comply?</p><p><br></p><p>Why is this such a common problem among service industry business owners?</p><p><br></p><p>Tune in to find out!</p><p><br></p><p>Also, don't forget to go to <a href="https://airtable.com/www.sisthebook.com">www.sisthebook.com</a> to get your copy of SERVICE INDUSTRY SUCCESS today!</p>]]>
      </itunes:summary>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, superior customer service, objectives, goal, customers, measure</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
      <podcast:transcript url="https://share.transistor.fm/s/3aec749e/transcript.txt" type="text/plain"/>
    </item>
    <item>
      <title>43. The 3-Legged Stool</title>
      <itunes:title>43. The 3-Legged Stool</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">8b5362ee-257a-4cd1-98fd-b8d5134c11a6</guid>
      <link>https://share.transistor.fm/s/3e8fed9e</link>
      <description>
        <![CDATA[<p>What are the 3 most important points of view we should consider when making a change, rolling out a new initiative, or improving a process?</p><p><br></p><p>How can we do our due diligence to avoid unintended negative consequences?</p><p><br></p><p>Tune it to find out!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>What are the 3 most important points of view we should consider when making a change, rolling out a new initiative, or improving a process?</p><p><br></p><p>How can we do our due diligence to avoid unintended negative consequences?</p><p><br></p><p>Tune it to find out!</p>]]>
      </content:encoded>
      <pubDate>Tue, 04 Jan 2022 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/3e8fed9e/78f10f71.mp3" length="47014808" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1468</itunes:duration>
      <itunes:summary>What are the 3 most important points of view we should consider when making a change, rolling out a new initiative, or improving a process?
How can we do our due diligence to avoid unintended negative consequences?</itunes:summary>
      <itunes:subtitle>What are the 3 most important points of view we should consider when making a change, rolling out a new initiative, or improving a process?
How can we do our due diligence to avoid unintended negative consequences?</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>42. The One Word I Don't Let Myself or My Managers Use</title>
      <itunes:title>42. The One Word I Don't Let Myself or My Managers Use</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">430ac40a-42d2-4160-9fac-4053cecfc876</guid>
      <link>https://share.transistor.fm/s/5d2a7a03</link>
      <description>
        <![CDATA[<p>What is the one word that you can limit from your vocabulary and gain significantly better results from your team?</p><p><br></p><p>I guarantee it's not what you think. Removing this one word from my day-to-day use over 20 years ago was one of the first major changes I made in my leadership efforts, and one that I saw immediate improvements from.</p><p><br></p><p>Tune in to see what it is! </p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>What is the one word that you can limit from your vocabulary and gain significantly better results from your team?</p><p><br></p><p>I guarantee it's not what you think. Removing this one word from my day-to-day use over 20 years ago was one of the first major changes I made in my leadership efforts, and one that I saw immediate improvements from.</p><p><br></p><p>Tune in to see what it is! </p>]]>
      </content:encoded>
      <pubDate>Tue, 28 Dec 2021 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/5d2a7a03/633079df.mp3" length="41082595" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1282</itunes:duration>
      <itunes:summary>What is the one word that you can limit from your vocabulary and gain significantly better results from your team?

I guarantee it's not what you think. Removing this one word from my day-to-day use over 20 years ago was one of the first major changes I made in my leadership efforts, and one that I saw immediate improvements from.</itunes:summary>
      <itunes:subtitle>What is the one word that you can limit from your vocabulary and gain significantly better results from your team?

I guarantee it's not what you think. Removing this one word from my day-to-day use over 20 years ago was one of the first major changes I</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>41. Protected Classes</title>
      <itunes:title>41. Protected Classes</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">67c3092f-ff07-45a3-8c80-73b12d586830</guid>
      <link>https://share.transistor.fm/s/42a47cd4</link>
      <description>
        <![CDATA[<p>What are protected classes? Why should you care? What should you do in your business to make sure you are being compliant with the laws regarding protected classes?</p><p>Tune in to find out!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>What are protected classes? Why should you care? What should you do in your business to make sure you are being compliant with the laws regarding protected classes?</p><p>Tune in to find out!</p>]]>
      </content:encoded>
      <pubDate>Tue, 21 Dec 2021 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/42a47cd4/d8602f0b.mp3" length="53167945" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1660</itunes:duration>
      <itunes:summary>What are protected classes? Why should you care? What should you do in your business to make sure you are being compliant with the laws regarding protected classes?

Tune in to find out!</itunes:summary>
      <itunes:subtitle>What are protected classes? Why should you care? What should you do in your business to make sure you are being compliant with the laws regarding protected classes?

Tune in to find out!</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>40. Comprehension, Not Communication</title>
      <itunes:title>40. Comprehension, Not Communication</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">12e752bf-efe5-4066-b029-6e557e7f349d</guid>
      <link>https://share.transistor.fm/s/26d7f14a</link>
      <description>
        <![CDATA[<p>Why do we keep getting the same undesirable or unacceptable results after we have explained things to our team, over and over again?</p><p>How can we take a major step towards getting our employees to do what we need them to do without begging or threatening them?</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Why do we keep getting the same undesirable or unacceptable results after we have explained things to our team, over and over again?</p><p>How can we take a major step towards getting our employees to do what we need them to do without begging or threatening them?</p>]]>
      </content:encoded>
      <pubDate>Tue, 14 Dec 2021 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/26d7f14a/f57cfaec.mp3" length="42657283" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1331</itunes:duration>
      <itunes:summary>Why do we keep getting the same undesirable or unacceptable results after we have explained things to our team, over and over again?

How can we take a major step towards getting our employees to do what we need them to do without begging or threatening them?</itunes:summary>
      <itunes:subtitle>Why do we keep getting the same undesirable or unacceptable results after we have explained things to our team, over and over again?

How can we take a major step towards getting our employees to do what we need them to do without begging or threatening</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>39. Deliberate, Effective Decision Making, Part Three</title>
      <itunes:title>39. Deliberate, Effective Decision Making, Part Three</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">283ee8c1-46ab-4caa-b728-4f256efa104b</guid>
      <link>https://share.transistor.fm/s/8614d190</link>
      <description>
        <![CDATA[<p>As a business owner, you will have many decisions to make that are filled with discomfort and uncertainty. How can you increase your chances of making good choices when you are filled with doubt, unconsciously overconfident, or facing a very unpleasant situation?</p><p>In addition, you will one day need to teach your leadership team good decision-making skills. How do you teach good decision making?</p><p>In this short series, we will take a look at how you can make more effective decisions, and how to go about teaching your company leaders how to make good decisions. This is part three of that series.</p><p><br></p><p>Subscribe to this podcast so you don't miss an episode!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>As a business owner, you will have many decisions to make that are filled with discomfort and uncertainty. How can you increase your chances of making good choices when you are filled with doubt, unconsciously overconfident, or facing a very unpleasant situation?</p><p>In addition, you will one day need to teach your leadership team good decision-making skills. How do you teach good decision making?</p><p>In this short series, we will take a look at how you can make more effective decisions, and how to go about teaching your company leaders how to make good decisions. This is part three of that series.</p><p><br></p><p>Subscribe to this podcast so you don't miss an episode!</p>]]>
      </content:encoded>
      <pubDate>Tue, 07 Dec 2021 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/8614d190/d1bfff43.mp3" length="38679060" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1207</itunes:duration>
      <itunes:summary>In this short series, we will take a look at how you can make more effective decisions, and how to go about teaching your company leaders how to make good decisions. This is part three of that series.</itunes:summary>
      <itunes:subtitle>In this short series, we will take a look at how you can make more effective decisions, and how to go about teaching your company leaders how to make good decisions. This is part three of that series.</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>38. Deliberate, Effective Decision Making, Part Two</title>
      <itunes:title>38. Deliberate, Effective Decision Making, Part Two</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">5991c20b-6589-44eb-a3c5-03829a391469</guid>
      <link>https://share.transistor.fm/s/8d0725fd</link>
      <description>
        <![CDATA[<p>As a business owner, you will have many decisions to make that are filled with discomfort and uncertainty. How can you increase your chances of making good choices when you are filled with doubt, unconsciously overconfident, or facing a very unpleasant situation?</p><p>In addition, you will one day need to teach your leadership team good decision-making skills. How do you teach good decision making?</p><p>In this short series, we will take a look at how you can make more effective decisions, and how to go about teaching your company leaders how to make good decisions. This is part two of that series.</p><p><br></p><p>Subscribe to this podcast so you don't miss an episode!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>As a business owner, you will have many decisions to make that are filled with discomfort and uncertainty. How can you increase your chances of making good choices when you are filled with doubt, unconsciously overconfident, or facing a very unpleasant situation?</p><p>In addition, you will one day need to teach your leadership team good decision-making skills. How do you teach good decision making?</p><p>In this short series, we will take a look at how you can make more effective decisions, and how to go about teaching your company leaders how to make good decisions. This is part two of that series.</p><p><br></p><p>Subscribe to this podcast so you don't miss an episode!</p>]]>
      </content:encoded>
      <pubDate>Tue, 30 Nov 2021 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/8d0725fd/a9b3c4e4.mp3" length="45629843" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1424</itunes:duration>
      <itunes:summary>As a business owner, you will have many decisions to make that are filled with discomfort and uncertainty. How can you increase your chances of making good choices when you are filled with doubt, unconsciously overconfident, or facing a very unpleasant situation?</itunes:summary>
      <itunes:subtitle>As a business owner, you will have many decisions to make that are filled with discomfort and uncertainty. How can you increase your chances of making good choices when you are filled with doubt, unconsciously overconfident, or facing a very unpleasant si</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>37. Deliberate, Effective Decision Making, Part One</title>
      <itunes:title>37. Deliberate, Effective Decision Making, Part One</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">e1d9fbe4-30df-41f2-88bb-f18f9855dfdb</guid>
      <link>https://share.transistor.fm/s/10eaebac</link>
      <description>
        <![CDATA[<p>As a business owner, you will have many decisions to make that are filled with discomfort and uncertainty. How can you increase your chances of making good choices when you are filled with doubt, unconsciously overconfident, or facing a very unpleasant situation?</p><p>In addition, you will one day need to teach your leadership team good decision-making skills. How do you teach good decision making?</p><p>In this short series, we will take a look at how you can make more effective decisions, and how to go about teaching your company leaders how to make good decisions. This is part one of that series.</p><p><br></p><p>Subscribe to this podcast so you don't miss an episode!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>As a business owner, you will have many decisions to make that are filled with discomfort and uncertainty. How can you increase your chances of making good choices when you are filled with doubt, unconsciously overconfident, or facing a very unpleasant situation?</p><p>In addition, you will one day need to teach your leadership team good decision-making skills. How do you teach good decision making?</p><p>In this short series, we will take a look at how you can make more effective decisions, and how to go about teaching your company leaders how to make good decisions. This is part one of that series.</p><p><br></p><p>Subscribe to this podcast so you don't miss an episode!</p>]]>
      </content:encoded>
      <pubDate>Tue, 23 Nov 2021 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/10eaebac/9c26461e.mp3" length="50104134" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1543</itunes:duration>
      <itunes:summary>As a business owner, you will have many decisions to make that are filled with discomfort and uncertainty. How can you increase your chances of making good choices when you are filled with doubt, unconsciously overconfident, or facing a very unpleasant situation?

In this short series, we will take a look at how you can make more effective decisions, and how to go about teaching your company leaders how to make good decisions. This is part one of that series.</itunes:summary>
      <itunes:subtitle>As a business owner, you will have many decisions to make that are filled with discomfort and uncertainty. How can you increase your chances of making good choices when you are filled with doubt, unconsciously overconfident, or facing a very unpleasant si</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>36. Overcoming Your Leadership Weakness</title>
      <itunes:title>36. Overcoming Your Leadership Weakness</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">77a6a65e-7184-40ad-bf39-8ec686d99736</guid>
      <link>https://share.transistor.fm/s/7c4d5a5e</link>
      <description>
        <![CDATA[<p>We all have leadership weaknesses based on our personality drivers and natural inclinations, among other factors. Learning what our particular weakness is allows us to develop skills to overcome that weakness. What is yours? And how can you overcome it? Tune in to find out.</p><p><br></p><p>Don't forget to subscribe to this podcast so you don't miss an episode!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>We all have leadership weaknesses based on our personality drivers and natural inclinations, among other factors. Learning what our particular weakness is allows us to develop skills to overcome that weakness. What is yours? And how can you overcome it? Tune in to find out.</p><p><br></p><p>Don't forget to subscribe to this podcast so you don't miss an episode!</p>]]>
      </content:encoded>
      <pubDate>Tue, 16 Nov 2021 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/7c4d5a5e/37249001.mp3" length="39641578" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1221</itunes:duration>
      <itunes:summary>We all have leadership weaknesses based on our personality drivers and natural inclinations, among other factors. Learning what our particular weakness is allows us to develop skills to overcome that weakness. What is yours? And how can you overcome it? Tune in to find out.</itunes:summary>
      <itunes:subtitle>We all have leadership weaknesses based on our personality drivers and natural inclinations, among other factors. Learning what our particular weakness is allows us to develop skills to overcome that weakness. What is yours? And how can you overcome it? T</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>35. Technical Skills Set the Floor, the Customer Experience Sets the Ceiling</title>
      <itunes:title>35. Technical Skills Set the Floor, the Customer Experience Sets the Ceiling</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">ce8a5dce-b113-47ff-9b65-393729a7814b</guid>
      <link>https://share.transistor.fm/s/a3e4167f</link>
      <description>
        <![CDATA[<p>How do you get your highly trained revenue producing employees to understand that the customer experience is how customers judge and rate your company’s performance, rather technical skill, without coming off like you don’t value your employees’ expertise?</p><p><br></p><p>Don't forget to subscribe to this podcast so you don't miss an episode!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>How do you get your highly trained revenue producing employees to understand that the customer experience is how customers judge and rate your company’s performance, rather technical skill, without coming off like you don’t value your employees’ expertise?</p><p><br></p><p>Don't forget to subscribe to this podcast so you don't miss an episode!</p>]]>
      </content:encoded>
      <pubDate>Tue, 09 Nov 2021 01:00:00 -0800</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/a3e4167f/12d06a76.mp3" length="48677633" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1498</itunes:duration>
      <itunes:summary>How do you get your highly trained revenue producing employees to understand that the customer experience is how customers judge and rate your company’s performance, rather technical skill, without coming off like you don’t value your employees’ expertise?</itunes:summary>
      <itunes:subtitle>How do you get your highly trained revenue producing employees to understand that the customer experience is how customers judge and rate your company’s performance, rather technical skill, without coming off like you don’t value your employees’ expertise</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>34. Should Profits be Reinvested in the Company or Invested in Real Estate?</title>
      <itunes:title>34. Should Profits be Reinvested in the Company or Invested in Real Estate?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">d3eb927b-2ba4-47ef-ac9d-f2f70f0e2b6f</guid>
      <link>https://share.transistor.fm/s/4ae13d30</link>
      <description>
        <![CDATA[<p>How much of the profits your company generates should be reinvested and how much should be set aside for other investments like real estate?</p><p>When is the "Right" time to begin investing in outside ventures like real estate?</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>How much of the profits your company generates should be reinvested and how much should be set aside for other investments like real estate?</p><p>When is the "Right" time to begin investing in outside ventures like real estate?</p>]]>
      </content:encoded>
      <pubDate>Tue, 02 Nov 2021 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/4ae13d30/6cdfb6e8.mp3" length="31494518" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1352</itunes:duration>
      <itunes:summary>How much of the profits your company generates should be reinvested and how much should be set aside for other investments like real estate?</itunes:summary>
      <itunes:subtitle>How much of the profits your company generates should be reinvested and how much should be set aside for other investments like real estate?</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
      <podcast:transcript url="https://share.transistor.fm/s/4ae13d30/transcript.txt" type="text/plain"/>
    </item>
    <item>
      <title>33. What's the one thing I would do differently if I could do it all over again?</title>
      <itunes:title>33. What's the one thing I would do differently if I could do it all over again?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">bf20c83e-8869-48bd-a5a9-bedcc5fd5520</guid>
      <link>https://share.transistor.fm/s/df758dfe</link>
      <description>
        <![CDATA[<p>I was asked "Brian, what's the one thing you would do differently if you could do it all over again?"</p><p>My answer may surprise you for sure. Tune in to see what it is.</p><p>Also, submit your questions via DM to <a href="https://facebook.com/serviceindustrysuccess">facebook.com/serviceindustrysuccess<br></a><br></p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>I was asked "Brian, what's the one thing you would do differently if you could do it all over again?"</p><p>My answer may surprise you for sure. Tune in to see what it is.</p><p>Also, submit your questions via DM to <a href="https://facebook.com/serviceindustrysuccess">facebook.com/serviceindustrysuccess<br></a><br></p>]]>
      </content:encoded>
      <pubDate>Tue, 26 Oct 2021 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/df758dfe/a1e64b24.mp3" length="37235921" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1590</itunes:duration>
      <itunes:summary>I was asked "Brian, what's the one thing you would do differently if you could do it all over again?"

My answer may surprise you for sure. Tune in to see what it is.</itunes:summary>
      <itunes:subtitle>I was asked "Brian, what's the one thing you would do differently if you could do it all over again?"

My answer may surprise you for sure. Tune in to see what it is.</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>32. How Does My Banker Make Decisions?</title>
      <itunes:title>32. How Does My Banker Make Decisions?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">eddebe64-45fd-48c8-84bf-d2000a7f5c5d</guid>
      <link>https://share.transistor.fm/s/4a3da726</link>
      <description>
        <![CDATA[<p>Not understanding what a bank and banker care about when it is time to consider a loan makes getting your company in a situation where approval is likely much more difficult.</p><p><br></p><p>What are the criteria for making a decision?</p><p>How does the approval process work?</p><p>What are the common misconceptions?</p><p>What would make a loan unattractive to the bank?</p><p><br></p><p>We cover all this and more this week!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Not understanding what a bank and banker care about when it is time to consider a loan makes getting your company in a situation where approval is likely much more difficult.</p><p><br></p><p>What are the criteria for making a decision?</p><p>How does the approval process work?</p><p>What are the common misconceptions?</p><p>What would make a loan unattractive to the bank?</p><p><br></p><p>We cover all this and more this week!</p>]]>
      </content:encoded>
      <pubDate>Tue, 19 Oct 2021 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/4a3da726/532d3015.mp3" length="25236209" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1575</itunes:duration>
      <itunes:summary>Not understanding what a bank and banker care about when it is time to consider a loan makes getting your company in a situation where approval is likely much more difficult.</itunes:summary>
      <itunes:subtitle>Not understanding what a bank and banker care about when it is time to consider a loan makes getting your company in a situation where approval is likely much more difficult.</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>31. Training Your Leadership Team</title>
      <itunes:title>31. Training Your Leadership Team</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">757128ff-2999-468e-8756-3de792df210e</guid>
      <link>https://share.transistor.fm/s/5124c849</link>
      <description>
        <![CDATA[<p>Not spending the necessary time training your managers and supervisors can be catastrophic. In this episode we talk about why this is so important, and specific topics that should be covered.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Not spending the necessary time training your managers and supervisors can be catastrophic. In this episode we talk about why this is so important, and specific topics that should be covered.</p>]]>
      </content:encoded>
      <pubDate>Tue, 12 Oct 2021 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/5124c849/c78b5de9.mp3" length="34229990" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1051</itunes:duration>
      <itunes:summary>Not spending the necessary time training your managers and supervisors can be catastrophic. In this episode we talk about why this is so important, and specific topics that should be covered.</itunes:summary>
      <itunes:subtitle>Not spending the necessary time training your managers and supervisors can be catastrophic. In this episode we talk about why this is so important, and specific topics that should be covered.</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>30. Focus on Progress. Embrace Discomfort</title>
      <itunes:title>30. Focus on Progress. Embrace Discomfort</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">63b2d8dc-9e58-4559-b367-3b65aaeb4932</guid>
      <link>https://share.transistor.fm/s/169bd53d</link>
      <description>
        <![CDATA[<p>The only way to make real progress in your business, and gain skills you haven't yet mastered is by putting in the reps. This is one of those things that is obvious when we sit back and talk about it, but does not feel so obvious in the moment.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>The only way to make real progress in your business, and gain skills you haven't yet mastered is by putting in the reps. This is one of those things that is obvious when we sit back and talk about it, but does not feel so obvious in the moment.</p>]]>
      </content:encoded>
      <pubDate>Tue, 05 Oct 2021 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/169bd53d/b3b89842.mp3" length="37790844" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1160</itunes:duration>
      <itunes:summary>The only way to make real progress in your business, and gain skills you haven't yet mastered is by putting in the reps. This is one of those things that is obvious when we sit back and talk about it, but does not feel so obvious in the moment.</itunes:summary>
      <itunes:subtitle>The only way to make real progress in your business, and gain skills you haven't yet mastered is by putting in the reps. This is one of those things that is obvious when we sit back and talk about it, but does not feel so obvious in the moment.</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>29. Hiring in This Crazy Labor Market</title>
      <itunes:title>29. Hiring in This Crazy Labor Market</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">29efa174-56c1-45ef-8378-231651f54034</guid>
      <link>https://share.transistor.fm/s/b118fea5</link>
      <description>
        <![CDATA[<p>Probably the biggest challenge business owners are facing today is staffing and hiring. In this episode, I share exactly how one of my clients recently overcame this problem in about 6 weeks.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Probably the biggest challenge business owners are facing today is staffing and hiring. In this episode, I share exactly how one of my clients recently overcame this problem in about 6 weeks.</p>]]>
      </content:encoded>
      <pubDate>Tue, 28 Sep 2021 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/b118fea5/45eff031.mp3" length="37915322" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1164</itunes:duration>
      <itunes:summary>Probably the biggest challenge business owners are facing today is staffing and hiring. In this episode, I share exactly how one of my clients recently overcame this problem in about 6 weeks.</itunes:summary>
      <itunes:subtitle>Probably the biggest challenge business owners are facing today is staffing and hiring. In this episode, I share exactly how one of my clients recently overcame this problem in about 6 weeks.</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Accounting</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>28. Reading Your P&amp;L</title>
      <itunes:title>28. Reading Your P&amp;L</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">8b06cf53-a6bc-4144-be6d-598709f7a029</guid>
      <link>https://share.transistor.fm/s/5629a59b</link>
      <description>
        <![CDATA[<p>Most business owners are intimidated by or feel like they are not equipped to really interpret and use the P&amp;L to the extent they would like.</p><p>While this feeling is common, it does not have to be so overwhelming. Brian walks listeners through a process of reading the P&amp;L which makes it less intimidating and allows you to focus on what really matters.</p><p>Tune it to see for yourself!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Most business owners are intimidated by or feel like they are not equipped to really interpret and use the P&amp;L to the extent they would like.</p><p>While this feeling is common, it does not have to be so overwhelming. Brian walks listeners through a process of reading the P&amp;L which makes it less intimidating and allows you to focus on what really matters.</p><p>Tune it to see for yourself!</p>]]>
      </content:encoded>
      <pubDate>Tue, 21 Sep 2021 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/5629a59b/37912de5.mp3" length="33364370" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1023</itunes:duration>
      <itunes:summary>Most business owners are intimidated by or feel like they are not equipped to really interpret and use the P&amp;amp;L to the extent they would like.

While this feeling is common, it does not have to be so overwhelming. Brian walks listeners through a process of reading the P&amp;amp;L which makes it less intimidating and allows you to focus on what really matters.

Tune it to see for yourself!</itunes:summary>
      <itunes:subtitle>Most business owners are intimidated by or feel like they are not equipped to really interpret and use the P&amp;amp;L to the extent they would like.

While this feeling is common, it does not have to be so overwhelming. Brian walks listeners through a proc</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees, Accounting</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>27. Primary Functions</title>
      <itunes:title>27. Primary Functions</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">1c190669-3307-457f-8601-44d196b3442f</guid>
      <link>https://share.transistor.fm/s/e2aeef31</link>
      <description>
        <![CDATA[<p>Most business owners say or think that they wish their employees could or would make decisions or would intuitively know what to do without having to be specifically told.</p><p>How do we accomplish this?</p><p>Tune in to find out!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Most business owners say or think that they wish their employees could or would make decisions or would intuitively know what to do without having to be specifically told.</p><p>How do we accomplish this?</p><p>Tune in to find out!</p>]]>
      </content:encoded>
      <pubDate>Tue, 14 Sep 2021 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/e2aeef31/3a6a685b.mp3" length="27588180" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>846</itunes:duration>
      <itunes:summary>Most business owners say or think that they wish their employees could or would make decisions or would intuitively know what to do without having to be specifically told.

How do we accomplish this?</itunes:summary>
      <itunes:subtitle>Most business owners say or think that they wish their employees could or would make decisions or would intuitively know what to do without having to be specifically told.

How do we accomplish this?</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>26. HR Law</title>
      <itunes:title>26. HR Law</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">035f8ee9-7a02-441f-b8b3-b221a95bba19</guid>
      <link>https://share.transistor.fm/s/d7080d18</link>
      <description>
        <![CDATA[<p>One of the greatest liabilities employers now have is getting sued by employees. And, most service-based business owners are not necessarily fluent in HR law. So, what can we do to protect ourselves?</p><p>Tune in to find out!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>One of the greatest liabilities employers now have is getting sued by employees. And, most service-based business owners are not necessarily fluent in HR law. So, what can we do to protect ourselves?</p><p>Tune in to find out!</p>]]>
      </content:encoded>
      <pubDate>Tue, 07 Sep 2021 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/d7080d18/ce97efe2.mp3" length="34334850" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1054</itunes:duration>
      <itunes:summary>One of the greatest liabilities employers now have is getting sued by employees. And, most service-based business owners are not necessarily fluent in HR law. So, what can we do to protect ourselves?</itunes:summary>
      <itunes:subtitle>One of the greatest liabilities employers now have is getting sued by employees. And, most service-based business owners are not necessarily fluent in HR law. So, what can we do to protect ourselves?</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>25. The Number One Thing That Slows Progress For Business Owners</title>
      <itunes:title>25. The Number One Thing That Slows Progress For Business Owners</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">011273e7-9bdf-498a-9d18-c4293152c719</guid>
      <link>https://share.transistor.fm/s/87cc8126</link>
      <description>
        <![CDATA[<p>What is the number one thing that slow progress for business owners? It's uncertainty about what they are trying to build or accomplish.  How do you overcome that? Answer these 2 questions!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>What is the number one thing that slow progress for business owners? It's uncertainty about what they are trying to build or accomplish.  How do you overcome that? Answer these 2 questions!</p>]]>
      </content:encoded>
      <pubDate>Tue, 31 Aug 2021 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/87cc8126/5bfe2fb6.mp3" length="35519188" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1093</itunes:duration>
      <itunes:summary>What is the number one thing that slow progress for business owners? It's uncertainty about what they are trying to build or accomplish.  How do you overcome that? Answer these 2 questions!</itunes:summary>
      <itunes:subtitle>What is the number one thing that slow progress for business owners? It's uncertainty about what they are trying to build or accomplish.  How do you overcome that? Answer these 2 questions!</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>24. What's the Difference Between a Process, a Procedure and a Checklist?</title>
      <itunes:title>24. What's the Difference Between a Process, a Procedure and a Checklist?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">ea24538b-6d58-4617-aed0-6e6db85262cf</guid>
      <link>https://share.transistor.fm/s/23453e7e</link>
      <description>
        <![CDATA[<p>Are the terms process, procedure and checklist interchangeable? Does it really matter in service industries  if we don't call them by the proper names?</p><p><br></p><p>Why does any of this matter?  Tune it to find out!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Are the terms process, procedure and checklist interchangeable? Does it really matter in service industries  if we don't call them by the proper names?</p><p><br></p><p>Why does any of this matter?  Tune it to find out!</p>]]>
      </content:encoded>
      <pubDate>Tue, 24 Aug 2021 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/23453e7e/11cf0d25.mp3" length="34678256" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1066</itunes:duration>
      <itunes:summary>Are the terms process, procedure and checklist interchangeable? Does it really matter in service industries  if we don't call them by the proper names?



Why does any of this matter?  Tune it to find out!</itunes:summary>
      <itunes:subtitle>Are the terms process, procedure and checklist interchangeable? Does it really matter in service industries  if we don't call them by the proper names?



Why does any of this matter?  Tune it to find out!</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>23. The 'Seven Deadly Defects' Part Seven: Poor Leadership</title>
      <itunes:title>23. The 'Seven Deadly Defects' Part Seven: Poor Leadership</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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      <description>
        <![CDATA[<p>This is the final installment of our seven-part series of the 'Seven Deadly Defects', which are the seven most common reasons a business will fail.  In this episode, we take on the one we have probably all witnessed in our careers - poor leadership.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>This is the final installment of our seven-part series of the 'Seven Deadly Defects', which are the seven most common reasons a business will fail.  In this episode, we take on the one we have probably all witnessed in our careers - poor leadership.</p>]]>
      </content:encoded>
      <pubDate>Tue, 17 Aug 2021 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/af58af30/37d56508.mp3" length="40001221" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1232</itunes:duration>
      <itunes:summary>This is the final installment of our seven-part series of the 'Seven Deadly Defects', which are the seven most common reasons a business will fail.  In this episode, we take on the one we have probably all witnessed in our careers - poor leadership.</itunes:summary>
      <itunes:subtitle>This is the final installment of our seven-part series of the 'Seven Deadly Defects', which are the seven most common reasons a business will fail.  In this episode, we take on the one we have probably all witnessed in our careers - poor leadership.</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>22. The Seven Deadly Defects, Part Six - Ineffective Sales and / or Marketing</title>
      <itunes:title>22. The Seven Deadly Defects, Part Six - Ineffective Sales and / or Marketing</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">1e11f8ad-2ed4-4d81-9228-bdc376a3e906</guid>
      <link>https://share.transistor.fm/s/3895b729</link>
      <description>
        <![CDATA[<p>The number of businesses that fail is staggering. We have all heard the statistics. But, what are we supposed to do with this knowledge? There isn't much for us to do unless we know why the businesses failed. This is the sixth of a seven-part series about the 'Seven Deadly Defects' that put companies out of business, and which we as business owners should work hard to avoid.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>The number of businesses that fail is staggering. We have all heard the statistics. But, what are we supposed to do with this knowledge? There isn't much for us to do unless we know why the businesses failed. This is the sixth of a seven-part series about the 'Seven Deadly Defects' that put companies out of business, and which we as business owners should work hard to avoid.</p>]]>
      </content:encoded>
      <pubDate>Tue, 10 Aug 2021 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/3895b729/87f9d7f5.mp3" length="40487932" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1247</itunes:duration>
      <itunes:summary>The number of businesses that fail is staggering. We have all heard the statistics. But, what are we supposed to do with this knowledge? There isn't much for us to do unless we know why the businesses failed. This is the sixth of a seven-part series about the 'Seven Deadly Defects' that put companies out of business, and which we as business owners should work hard to avoid.</itunes:summary>
      <itunes:subtitle>The number of businesses that fail is staggering. We have all heard the statistics. But, what are we supposed to do with this knowledge? There isn't much for us to do unless we know why the businesses failed. This is the sixth of a seven-part series about</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>21. The Seven Deadly Defects, Part Five: Insufficient Cash Flow</title>
      <itunes:title>21. The Seven Deadly Defects, Part Five: Insufficient Cash Flow</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">9d31c99a-1b3b-4647-b210-4f792a973c7d</guid>
      <link>https://share.transistor.fm/s/48dc7480</link>
      <description>
        <![CDATA[<p>The number of businesses that fail is staggering. We have all heard the statistics. But, what are we supposed to do with this knowledge? There isn’t much for us to do unless we know why the businesses failed. This is the fifth of a seven-part series about the ‘Seven Deadly Defects’ that put companies out of business, and which we as business owners should work hard to avoid.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>The number of businesses that fail is staggering. We have all heard the statistics. But, what are we supposed to do with this knowledge? There isn’t much for us to do unless we know why the businesses failed. This is the fifth of a seven-part series about the ‘Seven Deadly Defects’ that put companies out of business, and which we as business owners should work hard to avoid.</p>]]>
      </content:encoded>
      <pubDate>Tue, 03 Aug 2021 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/48dc7480/30b8c87c.mp3" length="40254359" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1238</itunes:duration>
      <itunes:summary>The number of businesses that fail is staggering. We have all heard the statistics. But, what are we supposed to do with this knowledge? There isn’t much for us to do unless we know why the businesses failed. This is the fifth of a seven-part series about the ‘Seven Deadly Defects’ that put companies out of business, and which we as business owners should work hard to avoid.</itunes:summary>
      <itunes:subtitle>The number of businesses that fail is staggering. We have all heard the statistics. But, what are we supposed to do with this knowledge? There isn’t much for us to do unless we know why the businesses failed. This is the fifth of a seven-part series about</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>20. The Seven Deadly Defects, Part Four: Not Effectively Assessing and Addressing Risk</title>
      <itunes:title>20. The Seven Deadly Defects, Part Four: Not Effectively Assessing and Addressing Risk</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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      <link>https://share.transistor.fm/s/458ee94e</link>
      <description>
        <![CDATA[<p>The number of businesses that fail is staggering. We have all heard the statistics. But, what are we supposed to do with this knowledge? There isn’t much for us to do unless we know why the businesses failed. This is the fourth of a seven-part series about the ‘Seven Deadly Defects’ that put companies out of business, and which we as business owners should work hard to avoid.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>The number of businesses that fail is staggering. We have all heard the statistics. But, what are we supposed to do with this knowledge? There isn’t much for us to do unless we know why the businesses failed. This is the fourth of a seven-part series about the ‘Seven Deadly Defects’ that put companies out of business, and which we as business owners should work hard to avoid.</p>]]>
      </content:encoded>
      <pubDate>Tue, 27 Jul 2021 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/458ee94e/b8ced4d5.mp3" length="33359522" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1026</itunes:duration>
      <itunes:summary>The number of businesses that fail is staggering. We have all heard the statistics. But, what are we supposed to do with this knowledge? There isn’t much for us to do unless we know why the businesses failed. This is the fourth of a seven-part series about the ‘Seven Deadly Defects’ that put companies out of business, and which we as business owners should work hard to avoid.</itunes:summary>
      <itunes:subtitle>The number of businesses that fail is staggering. We have all heard the statistics. But, what are we supposed to do with this knowledge? There isn’t much for us to do unless we know why the businesses failed. This is the fourth of a seven-part series abou</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>19. The Seven Deadly Defects, Part Three: Ineffective or Nonexistent Processes</title>
      <itunes:title>19. The Seven Deadly Defects, Part Three: Ineffective or Nonexistent Processes</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">c65bc2cc-8e8d-42fa-9fb2-6dc9ea9984f8</guid>
      <link>https://share.transistor.fm/s/b6921161</link>
      <description>
        <![CDATA[<p>The number of businesses that fail is staggering. We have all heard the statistics. But, what are we supposed to do with this knowledge? There isn’t much for us to do unless we know why the businesses failed. This is the third of a seven-part series about the ‘Seven Deadly Defects’ that put companies out of business, and which we as business owners should work hard to avoid.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>The number of businesses that fail is staggering. We have all heard the statistics. But, what are we supposed to do with this knowledge? There isn’t much for us to do unless we know why the businesses failed. This is the third of a seven-part series about the ‘Seven Deadly Defects’ that put companies out of business, and which we as business owners should work hard to avoid.</p>]]>
      </content:encoded>
      <pubDate>Tue, 20 Jul 2021 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/b6921161/1fb60757.mp3" length="40775568" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1253</itunes:duration>
      <itunes:summary>The number of businesses that fail is staggering. We have all heard the statistics. But, what are we supposed to do with this knowledge? There isn’t much for us to do unless we know why the businesses failed. </itunes:summary>
      <itunes:subtitle>The number of businesses that fail is staggering. We have all heard the statistics. But, what are we supposed to do with this knowledge? There isn’t much for us to do unless we know why the businesses failed. </itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>18. The Seven Deadly Defects, Part Two: Counterproductive Culture</title>
      <itunes:title>18. The Seven Deadly Defects, Part Two: Counterproductive Culture</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">f23a54eb-1305-4868-ac5e-715c247f81c0</guid>
      <link>https://share.transistor.fm/s/366f0aad</link>
      <description>
        <![CDATA[<p>The number of businesses that fail is staggering. We have all heard the statistics. But, what are we supposed to do with this knowledge? There isn’t much for us to do unless we know why the businesses failed. This is the second of a seven-part series about the ‘Seven Deadly Defects’ that put companies out of business, and which we as business owners should work hard to avoid.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>The number of businesses that fail is staggering. We have all heard the statistics. But, what are we supposed to do with this knowledge? There isn’t much for us to do unless we know why the businesses failed. This is the second of a seven-part series about the ‘Seven Deadly Defects’ that put companies out of business, and which we as business owners should work hard to avoid.</p>]]>
      </content:encoded>
      <pubDate>Tue, 13 Jul 2021 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/366f0aad/7ca32fff.mp3" length="42989792" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1323</itunes:duration>
      <itunes:summary>The number of businesses that fail is staggering. We have all heard the statistics. But, what are we supposed to do with this knowledge? </itunes:summary>
      <itunes:subtitle>The number of businesses that fail is staggering. We have all heard the statistics. But, what are we supposed to do with this knowledge? </itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>17. The Seven Deadly Defects, Part One: Poor Product, Service or Experience</title>
      <itunes:title>17. The Seven Deadly Defects, Part One: Poor Product, Service or Experience</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">bb3a7b7a-e035-4ec7-9d32-33613e1be6f7</guid>
      <link>https://share.transistor.fm/s/01d68c2f</link>
      <description>
        <![CDATA[<p>The number of businesses that fail is staggering. We have all heard the statistics.  But, what are we supposed to do with this knowledge? There isn’t much for us to do unless we know why the businesses failed. This is the first of a seven part series about the ‘Seven Deadly Defects’ that put companies out of business, and which we as business owners should work hard to avoid.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>The number of businesses that fail is staggering. We have all heard the statistics.  But, what are we supposed to do with this knowledge? There isn’t much for us to do unless we know why the businesses failed. This is the first of a seven part series about the ‘Seven Deadly Defects’ that put companies out of business, and which we as business owners should work hard to avoid.</p>]]>
      </content:encoded>
      <pubDate>Tue, 06 Jul 2021 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/01d68c2f/23dea3aa.mp3" length="27543496" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>846</itunes:duration>
      <itunes:summary>The number of businesses that fail is staggering. We have all heard the statistics.  But, what are we supposed to do with this knowledge? There isn’t much for us to do unless we know why the businesses failed. This is the first of a seven part series about the ‘Seven Deadly Defects’ that put companies out of business, and which we as business owners should work hard to avoid.</itunes:summary>
      <itunes:subtitle>The number of businesses that fail is staggering. We have all heard the statistics.  But, what are we supposed to do with this knowledge? There isn’t much for us to do unless we know why the businesses failed. This is the first of a seven part series abou</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>16. Delegating decisions, not tasks</title>
      <itunes:title>16. Delegating decisions, not tasks</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">1c6b52c0-bf73-46de-81c0-cdb8942e6481</guid>
      <link>https://share.transistor.fm/s/f460c6fd</link>
      <description>
        <![CDATA[<p>Feeling like our business owns us is one of the most frustrating, overwhelming and stifling feelings we will endure as business owners.  Because of that, we might as well decide to be in this situation for as short a period as possible.</p><p><br></p><p>The path out takes us on an uncomfortable journey of facing our fears, and desire for control.  But, this is the only path.</p><p><br></p><p>Tune in to learn how to get through it as quickly as possible!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Feeling like our business owns us is one of the most frustrating, overwhelming and stifling feelings we will endure as business owners.  Because of that, we might as well decide to be in this situation for as short a period as possible.</p><p><br></p><p>The path out takes us on an uncomfortable journey of facing our fears, and desire for control.  But, this is the only path.</p><p><br></p><p>Tune in to learn how to get through it as quickly as possible!</p>]]>
      </content:encoded>
      <pubDate>Tue, 29 Jun 2021 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/f460c6fd/693b581b.mp3" length="34104141" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1051</itunes:duration>
      <itunes:summary>Feeling like our business owns us is one of the most frustrating, overwhelming and stifling feelings we will endure as business owners.  Because of that, we might as well decide to be in this situation for as short a period as possible.

The path out takes us on an uncomfortable journey of facing our fears, and desire for control.  But, this is the only path.</itunes:summary>
      <itunes:subtitle>Feeling like our business owns us is one of the most frustrating, overwhelming and stifling feelings we will endure as business owners.  Because of that, we might as well decide to be in this situation for as short a period as possible.

The path out ta</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>15. Creating a Succession Plan</title>
      <itunes:title>15. Creating a Succession Plan</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">f16ed75c-b9f6-47c0-919e-e52f5076a2c5</guid>
      <link>https://share.transistor.fm/s/d7aadf47</link>
      <description>
        <![CDATA[<p>Creating a Succession Plan is not necessarily the most fun project we will take on.  And while creating it, we will have to face some things that we would rather ignore.  But, by postponing this, we are risking losing significant money, and valuable time.</p><p><br></p><p>Tune in to see how to figure out your options!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Creating a Succession Plan is not necessarily the most fun project we will take on.  And while creating it, we will have to face some things that we would rather ignore.  But, by postponing this, we are risking losing significant money, and valuable time.</p><p><br></p><p>Tune in to see how to figure out your options!</p>]]>
      </content:encoded>
      <pubDate>Tue, 22 Jun 2021 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/d7aadf47/34f25523.mp3" length="38296937" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1180</itunes:duration>
      <itunes:summary>Creating a Succession Plan is not necessarily the most fun project we will take on.  And while creating it, we will have to face some things that we would rather ignore.  But, by postponing this, we are risking losing significant money, and valuable time.</itunes:summary>
      <itunes:subtitle>Creating a Succession Plan is not necessarily the most fun project we will take on.  And while creating it, we will have to face some things that we would rather ignore.  But, by postponing this, we are risking losing significant money, and valuable time.</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>14. Core Values</title>
      <itunes:title>14. Core Values</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">8f95ae06-d8e6-4663-860b-9d7183009520</guid>
      <link>https://share.transistor.fm/s/bb9fda24</link>
      <description>
        <![CDATA[<p>Why should I bother with creating our core values? Well, having them will save you plenty of time, indecision and second guessing, and will also speed up your ability to delegate. And those are just for starters.</p><p><br></p><p>Tune in to see what I mean!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Why should I bother with creating our core values? Well, having them will save you plenty of time, indecision and second guessing, and will also speed up your ability to delegate. And those are just for starters.</p><p><br></p><p>Tune in to see what I mean!</p>]]>
      </content:encoded>
      <pubDate>Tue, 15 Jun 2021 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/bb9fda24/dae2003e.mp3" length="34950888" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1077</itunes:duration>
      <itunes:summary>Why should I bother with creating our core values? Well, having them will save you plenty of time, indecision and second guessing, and will also speed up your ability to delegate. And those are just for starters.</itunes:summary>
      <itunes:subtitle>Why should I bother with creating our core values? Well, having them will save you plenty of time, indecision and second guessing, and will also speed up your ability to delegate. And those are just for starters.</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>13. How much training is necessary?</title>
      <itunes:title>13. How much training is necessary?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">4b077387-df79-49d7-82fc-262e9cd17be3</guid>
      <link>https://share.transistor.fm/s/62d92f78</link>
      <description>
        <![CDATA[<p>How much training is enough? Am I training enough?</p><p><br></p><p>These are great questions for business owners to be asking. Sometimes the answer is not what you expect.</p><p><br></p><p>Tune in to find out what I mean!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>How much training is enough? Am I training enough?</p><p><br></p><p>These are great questions for business owners to be asking. Sometimes the answer is not what you expect.</p><p><br></p><p>Tune in to find out what I mean!</p>]]>
      </content:encoded>
      <pubDate>Tue, 08 Jun 2021 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/62d92f78/22f4f51c.mp3" length="31141220" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>958</itunes:duration>
      <itunes:summary>How much training is enough? Am I training enough?

These are great questions for business owners to be asking. Sometimes the answer is not what you expect.

Tune in to find out what I mean!</itunes:summary>
      <itunes:subtitle>How much training is enough? Am I training enough?

These are great questions for business owners to be asking. Sometimes the answer is not what you expect.

Tune in to find out what I mean!</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>12. What is my tax debt strategy?</title>
      <itunes:title>12. What is my tax debt strategy?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">5c20d741-6993-416d-af84-89710d217c09</guid>
      <link>https://share.transistor.fm/s/ff336605</link>
      <description>
        <![CDATA[<p>How much money one earns is not something that is often discussed amongst business owners. Similarly, how much one owes in taxes or how we go about paying those taxes is also not generally topics of conversation. And... One of the darkest places a business owner can find themselves is working out of a messy situation with the IRS. This is something to be avoided and not to be taken lightly.</p><p><br></p><p>So, what should our strategy be to avoid any tax dilemmas?  Tune in to find out!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>How much money one earns is not something that is often discussed amongst business owners. Similarly, how much one owes in taxes or how we go about paying those taxes is also not generally topics of conversation. And... One of the darkest places a business owner can find themselves is working out of a messy situation with the IRS. This is something to be avoided and not to be taken lightly.</p><p><br></p><p>So, what should our strategy be to avoid any tax dilemmas?  Tune in to find out!</p>]]>
      </content:encoded>
      <pubDate>Tue, 01 Jun 2021 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/ff336605/123e22f2.mp3" length="29684260" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>914</itunes:duration>
      <itunes:summary>How much money one earns is not something that is often discussed amongst business owners. Similarly, how much one owes in taxes or how we go about paying those taxes is also not generally topics of conversation. And... One of the darkest places a business owner can find themselves is working out of a messy situation with the IRS. This is something to be avoided and not to be taken lightly.



So, what should our strategy be to avoid any tax dilemmas?  Tune in to find out!</itunes:summary>
      <itunes:subtitle>How much money one earns is not something that is often discussed amongst business owners. Similarly, how much one owes in taxes or how we go about paying those taxes is also not generally topics of conversation. And... One of the darkest places a busines</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>11. Now that I have some freedom, how do I stay engaged?</title>
      <itunes:title>11. Now that I have some freedom, how do I stay engaged?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">733102da-80a9-43bb-91b8-e72e9e9b2afd</guid>
      <link>https://share.transistor.fm/s/8c2ddb28</link>
      <description>
        <![CDATA[<p>Upon entering stage 4, we go from feeling like our business owns us, and that we are never going to have any freedom, to all of a sudden, in a very short period of time having more freedom that we have had since we started our business – maybe in our entire lives!</p><p><br></p><p>But, there is still work to be done at the office.  How do we stay engaged?</p><p><br></p><p>Tune in to find out!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Upon entering stage 4, we go from feeling like our business owns us, and that we are never going to have any freedom, to all of a sudden, in a very short period of time having more freedom that we have had since we started our business – maybe in our entire lives!</p><p><br></p><p>But, there is still work to be done at the office.  How do we stay engaged?</p><p><br></p><p>Tune in to find out!</p>]]>
      </content:encoded>
      <pubDate>Tue, 25 May 2021 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/8c2ddb28/4614cb0b.mp3" length="33006247" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1016</itunes:duration>
      <itunes:summary>Upon entering stage 4, we go from feeling like our business owns us, and that we are never going to have any freedom, to all of a sudden, in a very short period of time having more freedom that we have had since we started our business – maybe in our entire lives!



But, there is still work to be done at the office.  How do we stay engaged?



Tune in to find out!</itunes:summary>
      <itunes:subtitle>Upon entering stage 4, we go from feeling like our business owns us, and that we are never going to have any freedom, to all of a sudden, in a very short period of time having more freedom that we have had since we started our business – maybe in our enti</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>10. I don't have enough time!</title>
      <itunes:title>10. I don't have enough time!</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">2f9d8276-9fe2-4670-a878-f70dcdc0b10d</guid>
      <link>https://share.transistor.fm/s/c59915b8</link>
      <description>
        <![CDATA[<p>Without a doubt, the number one statement or complaint I hear from business owners is, “I just don’t have enough time”.  And it's true.  Sometimes there are just not enough hours in the day.  Other times, though, something else is going on to create the illusion of a time shortage.</p><p><br></p><p>Tune in to find out what that 'something else' is and how to overcome it!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Without a doubt, the number one statement or complaint I hear from business owners is, “I just don’t have enough time”.  And it's true.  Sometimes there are just not enough hours in the day.  Other times, though, something else is going on to create the illusion of a time shortage.</p><p><br></p><p>Tune in to find out what that 'something else' is and how to overcome it!</p>]]>
      </content:encoded>
      <pubDate>Tue, 18 May 2021 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/c59915b8/8c57d1c6.mp3" length="27746544" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>854</itunes:duration>
      <itunes:summary>Without a doubt, the number one statement or complaint I hear from business owners is, “I just don’t have enough time”.  And it's true.  Sometimes there are just not enough hours in the day.  Other times, though, something else is going on to create the illusion of a time shortage.



Tune in to find out what that 'something else' is and how to overcome it!</itunes:summary>
      <itunes:subtitle>Without a doubt, the number one statement or complaint I hear from business owners is, “I just don’t have enough time”.  And it's true.  Sometimes there are just not enough hours in the day.  Other times, though, something else is going on to create the i</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>9. How do I forecast cash flow?</title>
      <itunes:title>9. How do I forecast cash flow?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">d3b76a96-8560-4bd2-b2f4-141a850a2924</guid>
      <link>https://share.transistor.fm/s/d693cfbf</link>
      <description>
        <![CDATA[<p>For many business owners, a lack of understanding financial processes, documents, and strategies can bring out the strongest feelings of frustration and embarrassment.  This often leads to not devoting the proper time and energy to the company's financial health - which can be a catastrophic error.</p><p><br></p><p>This week we dive into one of the most beneficial financial documents - the cash flow forecast.  You may learn that this tremendously useful tool is easier than you think to create.</p><p><br></p><p>Tune in and I'll show you how!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>For many business owners, a lack of understanding financial processes, documents, and strategies can bring out the strongest feelings of frustration and embarrassment.  This often leads to not devoting the proper time and energy to the company's financial health - which can be a catastrophic error.</p><p><br></p><p>This week we dive into one of the most beneficial financial documents - the cash flow forecast.  You may learn that this tremendously useful tool is easier than you think to create.</p><p><br></p><p>Tune in and I'll show you how!</p>]]>
      </content:encoded>
      <pubDate>Tue, 11 May 2021 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/d693cfbf/4cc73337.mp3" length="32585645" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1002</itunes:duration>
      <itunes:summary>For many business owners, a lack of understanding financial processes, documents, and strategies can bring out the strongest feelings of frustration and embarrassment.  This often leads to not devoting the proper time and energy to the company's financial health - which can be a catastrophic error.



This week we dive into one of the most beneficial financial documents - the cash flow forecast.  You may learn that this tremendously useful tool is easier than you think to create.



Tune in and I'll show you how!</itunes:summary>
      <itunes:subtitle>For many business owners, a lack of understanding financial processes, documents, and strategies can bring out the strongest feelings of frustration and embarrassment.  This often leads to not devoting the proper time and energy to the company's financial</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>8. Who are my key advisors?</title>
      <itunes:title>8. Who are my key advisors?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">fd60b7fd-3867-4240-98ed-7b8910d74877</guid>
      <link>https://share.transistor.fm/s/36ae0ba9</link>
      <description>
        <![CDATA[<p>For many areas of business, taking bad advice from people who are not experts, or even reasonably knowledgeable, will not be catastrophic - it will just be expensive.</p><p><br></p><p>However, some areas have more dire consequences, and a misstep can cause devastating financial ruin, or even time in jail.  These are not the areas we want to take advice from people who claim to be experts, without the practical knowledge necessary.</p><p><br></p><p>What are those areas?  Tune in to find out!</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>For many areas of business, taking bad advice from people who are not experts, or even reasonably knowledgeable, will not be catastrophic - it will just be expensive.</p><p><br></p><p>However, some areas have more dire consequences, and a misstep can cause devastating financial ruin, or even time in jail.  These are not the areas we want to take advice from people who claim to be experts, without the practical knowledge necessary.</p><p><br></p><p>What are those areas?  Tune in to find out!</p>]]>
      </content:encoded>
      <pubDate>Tue, 04 May 2021 02:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/36ae0ba9/1c681260.mp3" length="34790554" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1082</itunes:duration>
      <itunes:summary>For many areas of business, taking bad advice from people who are not experts, or even reasonably knowledgeable, will not be catastrophic - it will just be expensive.



However, some areas have more dire consequences, and a misstep can cause devastating financial ruin, or even time in jail.  These are not the areas we want to take advice from people who claim to be experts, without the practical knowledge necessary.



What are those areas?  Tune in to find out!</itunes:summary>
      <itunes:subtitle>For many areas of business, taking bad advice from people who are not experts, or even reasonably knowledgeable, will not be catastrophic - it will just be expensive.



However, some areas have more dire consequences, and a misstep can cause devastat</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>7. Identifying Future Leadership</title>
      <itunes:title>7. Identifying Future Leadership</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">ca6cefc8-6693-42ed-8650-404fbc5e2ffa</guid>
      <link>https://share.transistor.fm/s/6d0a743e</link>
      <description>
        <![CDATA[<p>One of the thing business owners want is freedom, and to get away from the feeling that their business owns them.  One of the things you must do to gain that freedom is delegate leadership to employees. </p><p><br></p><p>This week we discuss how to identify the future leaders that you will be able to trust in leading your team.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>One of the thing business owners want is freedom, and to get away from the feeling that their business owns them.  One of the things you must do to gain that freedom is delegate leadership to employees. </p><p><br></p><p>This week we discuss how to identify the future leaders that you will be able to trust in leading your team.</p>]]>
      </content:encoded>
      <pubDate>Tue, 27 Apr 2021 03:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/6d0a743e/8958a02c.mp3" length="34262911" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>1061</itunes:duration>
      <itunes:summary>One of the thing business owners want is freedom, and to get away from the feeling that their business owns them.  One of the things you must do to gain that freedom is delegate leadership to employees. </itunes:summary>
      <itunes:subtitle>One of the thing business owners want is freedom, and to get away from the feeling that their business owns them.  One of the things you must do to gain that freedom is delegate leadership to employees. </itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>6. What are you building?</title>
      <itunes:title>6. What are you building?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">afb01aa6-5720-467b-b72c-53d1288903e3</guid>
      <link>https://share.transistor.fm/s/7bf9daa1</link>
      <description>
        <![CDATA[<p>One of the most common things that leads to indecision, self-doubt and wasted time, money and resources is not knowing that the goal for our business is...</p><p><br></p><p>Quite simply, we don't know or declare what we are trying to build.  And, we may not even have clarity on what our role is going to be within the company.</p><p><br></p><p>Not answering this one question creates a massive amount of additional stress, confusion and waste for many business owners.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>One of the most common things that leads to indecision, self-doubt and wasted time, money and resources is not knowing that the goal for our business is...</p><p><br></p><p>Quite simply, we don't know or declare what we are trying to build.  And, we may not even have clarity on what our role is going to be within the company.</p><p><br></p><p>Not answering this one question creates a massive amount of additional stress, confusion and waste for many business owners.</p>]]>
      </content:encoded>
      <pubDate>Tue, 20 Apr 2021 03:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/7bf9daa1/55390259.mp3" length="26925702" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>835</itunes:duration>
      <itunes:summary>One of the most common things that leads to indecision, self-doubt and wasted time, money and resources is not knowing that the goal for our business is...</itunes:summary>
      <itunes:subtitle>One of the most common things that leads to indecision, self-doubt and wasted time, money and resources is not knowing that the goal for our business is...</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>5. What's in it for the employee?</title>
      <itunes:title>5. What's in it for the employee?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">f7b382b5-104e-4308-9414-7b76e2d16650</guid>
      <link>https://share.transistor.fm/s/fd1d7a31</link>
      <description>
        <![CDATA[<p>In this episode we discuss where to begin when building a thriving company culture, or what to do first if you are having difficulty with recruitment and retention.</p><p><br></p><p>We also look at a method for getting employees on board with company initiatives and processes.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>In this episode we discuss where to begin when building a thriving company culture, or what to do first if you are having difficulty with recruitment and retention.</p><p><br></p><p>We also look at a method for getting employees on board with company initiatives and processes.</p>]]>
      </content:encoded>
      <pubDate>Tue, 13 Apr 2021 03:20:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/fd1d7a31/f2497992.mp3" length="31057717" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>965</itunes:duration>
      <itunes:summary>In this episode we discuss where to begin when building a thriving company culture, or what to do first if you are having difficulty with recruitment and...</itunes:summary>
      <itunes:subtitle>In this episode we discuss where to begin when building a thriving company culture, or what to do first if you are having difficulty with recruitment and...</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>4. What's in it for the customer?</title>
      <itunes:title>4. What's in it for the customer?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">a798622f-6f96-496b-b9ba-0fb798470d26</guid>
      <link>https://share.transistor.fm/s/0b872ab9</link>
      <description>
        <![CDATA[<p>If we don't first identify, specifically, what's in it for the customer in a macro sense, growing our company can be much more challenging than necessary.</p><p><br></p><p>In a micro sense, if we don't identify, specifically, what's in it for the customer for individual processes, we don't have the cornerstone for our training and gaining compliance from employees.</p><p><br></p><p>In either case, without identifying specifically what's in it for the customer, we also lose the foundation for our messaging, marketing and sales processes.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>If we don't first identify, specifically, what's in it for the customer in a macro sense, growing our company can be much more challenging than necessary.</p><p><br></p><p>In a micro sense, if we don't identify, specifically, what's in it for the customer for individual processes, we don't have the cornerstone for our training and gaining compliance from employees.</p><p><br></p><p>In either case, without identifying specifically what's in it for the customer, we also lose the foundation for our messaging, marketing and sales processes.</p>]]>
      </content:encoded>
      <pubDate>Tue, 13 Apr 2021 03:15:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/0b872ab9/7f0e79fe.mp3" length="32189286" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>989</itunes:duration>
      <itunes:summary>If we don't first identify, specifically, what's in it for the customer in a macro sense, growing our company can be...</itunes:summary>
      <itunes:subtitle>If we don't first identify, specifically, what's in it for the customer in a macro sense, growing our company can be...</itunes:subtitle>
      <itunes:keywords>Contractors, Small Business, Entrepreneurs, Home Service Companies, Auto Repair, IT service providers, Leadership, Managing employees</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>3. What is my 'why'?</title>
      <itunes:title>3. What is my 'why'?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">bf791634-79bd-4289-ab4c-1dafa7da897c</guid>
      <link>https://share.transistor.fm/s/f961e71f</link>
      <description>
        <![CDATA[<p>Without knowing why we are doing something, it is much more difficult to stay motivated when challenging times occur - which is going to happen regularly.  In this episode we talk about the different kinds of motivation and which ones are the best for compelling grit, resolve and perseverance. </p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Without knowing why we are doing something, it is much more difficult to stay motivated when challenging times occur - which is going to happen regularly.  In this episode we talk about the different kinds of motivation and which ones are the best for compelling grit, resolve and perseverance. </p>]]>
      </content:encoded>
      <pubDate>Tue, 13 Apr 2021 03:10:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/f961e71f/cd6851f1.mp3" length="30758960" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>946</itunes:duration>
      <itunes:summary>Without knowing why we are doing something, it is much more difficult to stay motivated when challenging times occur - which is going to happen regularly.  In this episode we talk about the different kinds of motivation and which ones are the best for compelling grit, resolve and perseverance. </itunes:summary>
      <itunes:subtitle>Without knowing why we are doing something, it is much more difficult to stay motivated when challenging times occur - which is going to happen regularly.  In this episode we talk about the different kinds of motivation and which ones are the best for com</itunes:subtitle>
      <itunes:keywords>We all know we will eventually need to document all our processes and procedures.  This can feel like one of the most daunting and seemingly massive projects we will ever take on.  But it doesn’t have to be like that.  It can actually be quite simple - even easy!  And take less time than we think.  How?  Tune in to hear my approach!   If you are a member of an industry association, you probably know that it can be difficult finding qualified speakers who have real life experience with things we discuss on this podcast, and can speak to topics that can really help your business.   I speak at those kinds of meetings on a regular basis. If you are looking for a speaker for your monthly Zoom meeting, or you want a keynote speaker for your annual conference, or you want someone to prepare and run an all-day workshop, I am ready to help.   Just go to my website – www.serviceindustrysuccess.com and click on the button that says, “Book Brian to Speak”.</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>2. What exactly does 'Good Customer Service' mean anyway?</title>
      <itunes:title>2. What exactly does 'Good Customer Service' mean anyway?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">0eb2f679-8fad-41b4-b8b0-bec3910bdd25</guid>
      <link>https://share.transistor.fm/s/cd0d7e0c</link>
      <description>
        <![CDATA[<p>One of the root causes when having difficulty getting employee buy in and compliance, as well as messaging for marketing and sales is the result of using generic and nebulous terms and phrases.  Getting specific and being intentional can solve a lot of challenges which typically result from language that is not clear.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>One of the root causes when having difficulty getting employee buy in and compliance, as well as messaging for marketing and sales is the result of using generic and nebulous terms and phrases.  Getting specific and being intentional can solve a lot of challenges which typically result from language that is not clear.</p>]]>
      </content:encoded>
      <pubDate>Tue, 13 Apr 2021 03:05:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/cd0d7e0c/072f157b.mp3" length="24426635" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>750</itunes:duration>
      <itunes:summary>One of the root causes when having difficulty getting employee buy in and compliance, as well as messaging for marketing and sales is the result of using generic and nebulous terms and phrases.  Getting specific and being intentional can solve a lot of challenges which typically result from language that is not clear.</itunes:summary>
      <itunes:subtitle>One of the root causes when having difficulty getting employee buy in and compliance, as well as messaging for marketing and sales is the result of using generic and nebulous terms and phrases.  Getting specific and being intentional can solve a lot of ch</itunes:subtitle>
      <itunes:keywords>Entrepreneur, Small business, Business owner, Small business help, Business coach, Entrepreneur dreams, Business goals, Managing employees, Marketing, Customer service, Contractors, Auto Repair, Sales, Process Improvement</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>1. With so many priorities, how do I know which one to work on first?</title>
      <itunes:title>1. With so many priorities, how do I know which one to work on first?</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">2f424e9c-aa80-407e-917e-25bbb967d23a</guid>
      <link>https://share.transistor.fm/s/b8efc063</link>
      <description>
        <![CDATA[<p>The Service Industry Success Path.</p><p>Many business owners report feeling overwhelmed and not sure where to start, or which priority to take care of first.  The Service Industry Success Path provides the clarification to confidently get started on the right area of your business.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>The Service Industry Success Path.</p><p>Many business owners report feeling overwhelmed and not sure where to start, or which priority to take care of first.  The Service Industry Success Path provides the clarification to confidently get started on the right area of your business.</p>]]>
      </content:encoded>
      <pubDate>Tue, 13 Apr 2021 03:00:00 -0700</pubDate>
      <author>Brian Harding</author>
      <enclosure url="https://media.transistor.fm/b8efc063/f2a44880.mp3" length="31696463" type="audio/mpeg"/>
      <itunes:author>Brian Harding</itunes:author>
      <itunes:duration>974</itunes:duration>
      <itunes:summary>The Service Industry Success Path.

Many business owners report feeling overwhelmed and not sure where to start, or which priority to take care of first.  The Service Industry Success Path provides the clarification to confidently get started on the right area of your business.</itunes:summary>
      <itunes:subtitle>The Service Industry Success Path.

Many business owners report feeling overwhelmed and not sure where to start, or which priority to take care of first.  The Service Industry Success Path provides the clarification to confidently get started on the rig</itunes:subtitle>
      <itunes:keywords>Entrepreneur, Small business, Business owner, Small business help, Business coach, Entrepreneur dreams, Business goals, Managing employees, Marketing, Customer service, Contractors, Auto Repair, Sales, Process Improvement</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
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