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    <title>Property Leaders Podcast</title>
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    <description>You run a property management company. You know the problems: tenants who won't pay, owners who won't listen, staff who won't stay, and software that promises everything and does half of it.

Property Leaders Podcast sits down with PMC founders and operators who've figured some of it out. How they scaled past 500 doors without losing their mind. How they stopped bleeding money on make-readies. How they built a team that doesn't need babysitting.

One guest. One conversation. Real answers from people doing the same job you do.</description>
    <copyright>© 2026 Miryam Scanga</copyright>
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    <pubDate>Mon, 01 Jun 2026 20:12:38 -0700</pubDate>
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      <title>Property Leaders Podcast</title>
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    <itunes:author>Miryam Scanga</itunes:author>
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    <itunes:summary>You run a property management company. You know the problems: tenants who won't pay, owners who won't listen, staff who won't stay, and software that promises everything and does half of it.

Property Leaders Podcast sits down with PMC founders and operators who've figured some of it out. How they scaled past 500 doors without losing their mind. How they stopped bleeding money on make-readies. How they built a team that doesn't need babysitting.

One guest. One conversation. Real answers from people doing the same job you do.</itunes:summary>
    <itunes:subtitle>You run a property management company.</itunes:subtitle>
    <itunes:keywords>property management, property management company, property management podcast, how to scale property management, grow property management business, property manager, tenant retention, how to get more doors, property management hiring, rental property management, property management SOPs, multifamily management, property management leadership, reduce tenant turnover, property management business development</itunes:keywords>
    <itunes:owner>
      <itunes:name>Jean-Michel Moreau</itunes:name>
    </itunes:owner>
    <itunes:complete>No</itunes:complete>
    <itunes:explicit>No</itunes:explicit>
    <item>
      <title>How He Doubled a Luxury Condo Portfolio (Without Chasing Clients)</title>
      <itunes:title>How He Doubled a Luxury Condo Portfolio (Without Chasing Clients)</itunes:title>
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      <description>
        <![CDATA[How do you grow a property management business without competing on price, burning out your team, or losing your culture?

In this episode, Miryam Scanga sits down with Kurt Andrae, District Manager at Guest Services Condominium Division, to break down how his team has grown a luxury condominium portfolio serving 4,000+ doors across 38 communities—while protecting service quality, staff retention, and long-term client relationships.

If you're a property management leader, community association executive, or operator trying to scale without becoming “just another big firm,” this conversation is packed with practical insight.

Kurt shares his unconventional path from banking and real estate development into luxury condo management, why relationship-first leadership beats price-driven sales, and how Guest Services turned industry consolidation into a growth advantage. He also explains why self-managed communities are increasingly making the switch, what today’s boards really want, and why the biggest bottleneck in scaling isn’t tech—it’s people.

This episode is especially useful for leaders navigating:

growth without sacrificing service
board relationships and owner expectations
manager burnout and retention
hurricane season, project season, and operational stress
recruiting the next generation into property management

Key Insights from This Episode:

 Why selling on price is a losing strategy
Kurt explains why the best operators win with relationships, reputation, and a clear value story—not by being the cheapest option.

How Guest Services doubled growth without cold outreach
Instead of chasing every lead, they built a differentiated brand strong enough that communities come to them.

The real growth ceiling is people, not process
Why hiring, supporting, and retaining the right managers is the single biggest factor in sustainable expansion.

How culture becomes a competitive advantage
Kurt shares how empathy, listening, and manager support create stronger teams, longer client retention, and better service.

Why self-managed communities are finally switching
A new generation of board members is less interested in running day-to-day operations—and more open to bringing in professionals.

What AI can and can’t replace in property management
AI can help with minutes, summaries, and comparisons—but it can’t replace trust, empathy, or human relationships.


If this episode gave you a new idea for growing your portfolio, improving manager retention, or strengthening community relationships, like, comment, and subscribe for more conversations on property management, operations, leadership, and growth.]]>
      </description>
      <content:encoded>
        <![CDATA[How do you grow a property management business without competing on price, burning out your team, or losing your culture?

In this episode, Miryam Scanga sits down with Kurt Andrae, District Manager at Guest Services Condominium Division, to break down how his team has grown a luxury condominium portfolio serving 4,000+ doors across 38 communities—while protecting service quality, staff retention, and long-term client relationships.

If you're a property management leader, community association executive, or operator trying to scale without becoming “just another big firm,” this conversation is packed with practical insight.

Kurt shares his unconventional path from banking and real estate development into luxury condo management, why relationship-first leadership beats price-driven sales, and how Guest Services turned industry consolidation into a growth advantage. He also explains why self-managed communities are increasingly making the switch, what today’s boards really want, and why the biggest bottleneck in scaling isn’t tech—it’s people.

This episode is especially useful for leaders navigating:

growth without sacrificing service
board relationships and owner expectations
manager burnout and retention
hurricane season, project season, and operational stress
recruiting the next generation into property management

Key Insights from This Episode:

 Why selling on price is a losing strategy
Kurt explains why the best operators win with relationships, reputation, and a clear value story—not by being the cheapest option.

How Guest Services doubled growth without cold outreach
Instead of chasing every lead, they built a differentiated brand strong enough that communities come to them.

The real growth ceiling is people, not process
Why hiring, supporting, and retaining the right managers is the single biggest factor in sustainable expansion.

How culture becomes a competitive advantage
Kurt shares how empathy, listening, and manager support create stronger teams, longer client retention, and better service.

Why self-managed communities are finally switching
A new generation of board members is less interested in running day-to-day operations—and more open to bringing in professionals.

What AI can and can’t replace in property management
AI can help with minutes, summaries, and comparisons—but it can’t replace trust, empathy, or human relationships.


If this episode gave you a new idea for growing your portfolio, improving manager retention, or strengthening community relationships, like, comment, and subscribe for more conversations on property management, operations, leadership, and growth.]]>
      </content:encoded>
      <pubDate>Mon, 01 Jun 2026 20:12:00 -0700</pubDate>
      <author>Miryam Scanga</author>
      <enclosure url="https://media.transistor.fm/f3baa609/d3066892.mp3" length="51044661" type="audio/mpeg"/>
      <itunes:author>Miryam Scanga</itunes:author>
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      <itunes:duration>3191</itunes:duration>
      <itunes:summary>
        <![CDATA[How do you grow a property management business without competing on price, burning out your team, or losing your culture?

In this episode, Miryam Scanga sits down with Kurt Andrae, District Manager at Guest Services Condominium Division, to break down how his team has grown a luxury condominium portfolio serving 4,000+ doors across 38 communities—while protecting service quality, staff retention, and long-term client relationships.

If you're a property management leader, community association executive, or operator trying to scale without becoming “just another big firm,” this conversation is packed with practical insight.

Kurt shares his unconventional path from banking and real estate development into luxury condo management, why relationship-first leadership beats price-driven sales, and how Guest Services turned industry consolidation into a growth advantage. He also explains why self-managed communities are increasingly making the switch, what today’s boards really want, and why the biggest bottleneck in scaling isn’t tech—it’s people.

This episode is especially useful for leaders navigating:

growth without sacrificing service
board relationships and owner expectations
manager burnout and retention
hurricane season, project season, and operational stress
recruiting the next generation into property management

Key Insights from This Episode:

 Why selling on price is a losing strategy
Kurt explains why the best operators win with relationships, reputation, and a clear value story—not by being the cheapest option.

How Guest Services doubled growth without cold outreach
Instead of chasing every lead, they built a differentiated brand strong enough that communities come to them.

The real growth ceiling is people, not process
Why hiring, supporting, and retaining the right managers is the single biggest factor in sustainable expansion.

How culture becomes a competitive advantage
Kurt shares how empathy, listening, and manager support create stronger teams, longer client retention, and better service.

Why self-managed communities are finally switching
A new generation of board members is less interested in running day-to-day operations—and more open to bringing in professionals.

What AI can and can’t replace in property management
AI can help with minutes, summaries, and comparisons—but it can’t replace trust, empathy, or human relationships.


If this episode gave you a new idea for growing your portfolio, improving manager retention, or strengthening community relationships, like, comment, and subscribe for more conversations on property management, operations, leadership, and growth.]]>
      </itunes:summary>
      <itunes:keywords>property management, property management company, property management podcast, how to scale property management, grow property management business, property manager, tenant retention, how to get more doors, property management hiring, rental property management, property management SOPs, multifamily management, property management leadership, reduce tenant turnover, property management business development</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>She Manages 27,000 Doors Without Burning Out Her Team</title>
      <itunes:title>She Manages 27,000 Doors Without Burning Out Her Team</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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      <description>
        <![CDATA[🏢 Want to Scale Property Management Without Overworking Your Team?

Verna Penner, Director of Property Management at Simco Management, shares how she's built a thriving property management operation managing 27,000+ doors across multifamily, single-family, and commercial properties—all while maintaining exceptional workplace culture and preventing employee burnout.

In this episode, Verna reveals the exact strategies she's using to grow her portfolio during an industry-wide shortage of licensed property managers. From implementing AI to handle routine tasks to creating "Popcorn Fridays" that actually improve retention, she's cracked the code on sustainable growth in property management.

If you're a property management leader struggling with staff retention, portfolio growth, or operational efficiency, this conversation will give you a playbook for building a company that scales without sacrificing culture.

🔑 Key Insights from This Episode:
The People Problem in Property Management
Why the industry faces a massive shortage of licensed managers—and how Verna's retention strategy keeps her team intact while competitors struggle to hire.

Growing Doors Without Growing Burnout
The philosophy behind right-sizing portfolios so managers can maintain work-life balance while still earning strong salaries and delivering excellent service.

AI as Your Extra Set of Hands
Practical ways Simcoe is implementing AI to handle routine tasks and free up staff time—without replacing the human touch clients need.

Culture Eats Strategy for Breakfast
How wellness programs, extended benefits, team-building activities, and unconventional perks create a workplace where people actually want to stay.

Client Retention Through Education
Why hosting quarterly educational sessions with lawyers and industry experts keeps boards engaged and reduces churn.

The Cross-Training Advantage
How experiencing every position in a management company creates stronger leaders who understand the full operational picture.


👍 Like, comment, and subscribe for more conversations on scaling property management, building high-performing teams, and leveraging technology to work smarter! 🚀]]>
      </description>
      <content:encoded>
        <![CDATA[🏢 Want to Scale Property Management Without Overworking Your Team?

Verna Penner, Director of Property Management at Simco Management, shares how she's built a thriving property management operation managing 27,000+ doors across multifamily, single-family, and commercial properties—all while maintaining exceptional workplace culture and preventing employee burnout.

In this episode, Verna reveals the exact strategies she's using to grow her portfolio during an industry-wide shortage of licensed property managers. From implementing AI to handle routine tasks to creating "Popcorn Fridays" that actually improve retention, she's cracked the code on sustainable growth in property management.

If you're a property management leader struggling with staff retention, portfolio growth, or operational efficiency, this conversation will give you a playbook for building a company that scales without sacrificing culture.

🔑 Key Insights from This Episode:
The People Problem in Property Management
Why the industry faces a massive shortage of licensed managers—and how Verna's retention strategy keeps her team intact while competitors struggle to hire.

Growing Doors Without Growing Burnout
The philosophy behind right-sizing portfolios so managers can maintain work-life balance while still earning strong salaries and delivering excellent service.

AI as Your Extra Set of Hands
Practical ways Simcoe is implementing AI to handle routine tasks and free up staff time—without replacing the human touch clients need.

Culture Eats Strategy for Breakfast
How wellness programs, extended benefits, team-building activities, and unconventional perks create a workplace where people actually want to stay.

Client Retention Through Education
Why hosting quarterly educational sessions with lawyers and industry experts keeps boards engaged and reduces churn.

The Cross-Training Advantage
How experiencing every position in a management company creates stronger leaders who understand the full operational picture.


👍 Like, comment, and subscribe for more conversations on scaling property management, building high-performing teams, and leveraging technology to work smarter! 🚀]]>
      </content:encoded>
      <pubDate>Mon, 01 Jun 2026 20:11:41 -0700</pubDate>
      <author>Miryam Scanga</author>
      <enclosure url="https://media.transistor.fm/b819a5d1/64ff9247.mp3" length="17351299" type="audio/mpeg"/>
      <itunes:author>Miryam Scanga</itunes:author>
      <itunes:image href="https://img.transistorcdn.com/dW1MBlKzdu80X17GF8q_O11j4vFAg6aacpqt4kCkEM4/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS83OTZh/MTcyYTk5NDU2YTU4/ZDEyOWQ1NWYxMDE1/Y2U5YS5qcGc.jpg"/>
      <itunes:duration>1085</itunes:duration>
      <itunes:summary>
        <![CDATA[🏢 Want to Scale Property Management Without Overworking Your Team?

Verna Penner, Director of Property Management at Simco Management, shares how she's built a thriving property management operation managing 27,000+ doors across multifamily, single-family, and commercial properties—all while maintaining exceptional workplace culture and preventing employee burnout.

In this episode, Verna reveals the exact strategies she's using to grow her portfolio during an industry-wide shortage of licensed property managers. From implementing AI to handle routine tasks to creating "Popcorn Fridays" that actually improve retention, she's cracked the code on sustainable growth in property management.

If you're a property management leader struggling with staff retention, portfolio growth, or operational efficiency, this conversation will give you a playbook for building a company that scales without sacrificing culture.

🔑 Key Insights from This Episode:
The People Problem in Property Management
Why the industry faces a massive shortage of licensed managers—and how Verna's retention strategy keeps her team intact while competitors struggle to hire.

Growing Doors Without Growing Burnout
The philosophy behind right-sizing portfolios so managers can maintain work-life balance while still earning strong salaries and delivering excellent service.

AI as Your Extra Set of Hands
Practical ways Simcoe is implementing AI to handle routine tasks and free up staff time—without replacing the human touch clients need.

Culture Eats Strategy for Breakfast
How wellness programs, extended benefits, team-building activities, and unconventional perks create a workplace where people actually want to stay.

Client Retention Through Education
Why hosting quarterly educational sessions with lawyers and industry experts keeps boards engaged and reduces churn.

The Cross-Training Advantage
How experiencing every position in a management company creates stronger leaders who understand the full operational picture.


👍 Like, comment, and subscribe for more conversations on scaling property management, building high-performing teams, and leveraging technology to work smarter! 🚀]]>
      </itunes:summary>
      <itunes:keywords>property management, property management company, property management podcast, how to scale property management, grow property management business, property manager, tenant retention, how to get more doors, property management hiring, rental property management, property management SOPs, multifamily management, property management leadership, reduce tenant turnover, property management business development</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
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