Transistor (https://transistor.fm) https://feeds.transistor.fm/people-talk-with-angela-hall Work is a big part of our lives. It not only influences what we earn but also how we feel about ourselves. People Talk is about getting ahead at work, becoming a leader, establishing your personal brand, and motivating yourself and those around you. This podcast is not only for CX professionals but for anyone who wants to know more about how to succeed in the workplace. On People Talk, you can expect lively discussions about topics like workplace politics, dealing with difficult employees and clients, creating an inclusive workplace, and jump starting your career. © 2025 CX of M Radio a0e957ce-2455-563f-81a3-e56d725ed596 no en Fri, 09 Feb 2024 15:09:15 -0500 Tue, 02 Dec 2025 16:48:26 -0500 https://img.transistor.fm/0FskOBctB0npyUe2oDOXrEYJKTTYjt-ELXyiu4vfrG4/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzE0OTc4LzE2MDI4/ODA5ODAtYXJ0d29y/ay5qcGc.jpg episodic CX of M Radio Work is a big part of our lives. It not only influences what we earn but also how we feel about ourselves. People Talk is about getting ahead at work, becoming a leader, establishing your personal brand, and motivating yourself and those around you. This podcast is not only for CX professionals but for anyone who wants to know more about how to succeed in the workplace. On People Talk, you can expect lively discussions about topics like workplace politics, dealing with difficult employees and clients, creating an inclusive workplace, and jump starting your career. Work is a big part of our lives. employee experience, employee engagement, human resources CX of M Radio No No 35 35 Trauma-informed DEI --- Supporting Employees in the Workplace (and Upcoming Webinar) full ab7c59fc-00d4-43b3-b3ee-01cfcd670dd5 https://share.transistor.fm/s/30e15ad1 Angela introduces the concept of trauma-informed DEI and previews the upcoming MSU ANDIE lab webinar on April 21, 2023 from 12pm to 1pm Eastern.

]]> Angela introduces the concept of trauma-informed DEI and previews the upcoming MSU ANDIE lab webinar on April 21, 2023 from 12pm to 1pm Eastern.

]]> Tue, 18 Apr 2023 05:00:00 -0400 CX of M Radio CX of M Radio 778 Angela introduces the concept of trauma-informed DEI and previews the upcoming MSU ANDIE lab webinar on April 21, 2023 from 12pm to 1pm Eastern.

]]> employee experience, employee engagement, human resources No 34 34 Episode 34: Why Your Employees Are Quitting and What That Means for the Customer Experience full 91069515-03a7-4887-b231-c24d9f79a20c https://share.transistor.fm/s/9c351efb In this episode of People Talk, Angela discusses the current trend of quiet quitting, what it means for customer service, and what to do if you are thinking of quitting quietly

]]> In this episode of People Talk, Angela discusses the current trend of quiet quitting, what it means for customer service, and what to do if you are thinking of quitting quietly

]]> Tue, 01 Nov 2022 16:47:20 -0400 CX of M Radio CX of M Radio 1183 In this episode of People Talk, Angela discusses the current trend of quiet quitting, what it means for customer service, and what to do if you are thinking of quitting quietly In this episode of People Talk, Angela discusses the current trend of quiet quitting, what it means for customer service, and what to do if you are thinking of quitting quietly employee experience, employee engagement, human resources No 33 33 Episode #33: Preview of Free Conference (April 7-8, 2022) on Leadership Accountability in Diversity, Equity, and Inclusion (DEI) presented by the MSU ANDIE Lab full 2526da12-a756-48d6-96c8-846a988aaa29 https://share.transistor.fm/s/58f5a826 In this episode, Angela gives a preview of the free two-day virtual conference on Leadership Accountability in Diversity, Equity, and Inclusion that will be held on April 7-8, 2022. Keynote speakers will include Jenny Yang (current Director of the OFFCP and former Chair of the EEOC) and Dr. Hakeem Oluseyi (Professor, Astrophysicist, STEM educator and star of numerous programs on the Discovery Channel Networks). This conference is being presented by Angela's research lab (MSU ANDIE lab). Your can find the full conference agenda and registration information at the following link:  https://hrlr.msu.edu/news/leadership-accountability-in-dei.html

]]> In this episode, Angela gives a preview of the free two-day virtual conference on Leadership Accountability in Diversity, Equity, and Inclusion that will be held on April 7-8, 2022. Keynote speakers will include Jenny Yang (current Director of the OFFCP and former Chair of the EEOC) and Dr. Hakeem Oluseyi (Professor, Astrophysicist, STEM educator and star of numerous programs on the Discovery Channel Networks). This conference is being presented by Angela's research lab (MSU ANDIE lab). Your can find the full conference agenda and registration information at the following link:  https://hrlr.msu.edu/news/leadership-accountability-in-dei.html

]]> Tue, 29 Mar 2022 05:00:00 -0400 CX of M Radio CX of M Radio 1148 In this episode, Angela gives a preview of the free two-day virtual conference on Leadership Accountability in Diversity, Equity, and Inclusion that will be held on April 7-8, 2022. Keynote speakers will include Jenny Yang (current Director of the OFFCP and former Chair of the EEOC) and Dr. Hakeem Oluseyi (Professor, Astrophysicist, STEM educator and star of numerous programs on the Discovery Channel Networks). This conference is being presented by Angela's research lab (MSU ANDIE lab). Your can find the full conference agenda and registration information at the following link: https://hrlr.msu.edu/news/leadership-accountability-in-dei.html In this episode, Angela gives a preview of the free two-day virtual conference on Leadership Accountability in Diversity, Equity, and Inclusion that will be held on April 7-8, 2022. Keynote speakers will include Jenny Yang (current Director of the OFFCP a employee experience, employee engagement, human resources No 32 32 Episode 32: Helping Your Employees Address Their Anxieties Related to the Russian Invasion of Ukraine full a5779c46-9e95-408a-aedc-c6c0b27ea4a2 https://share.transistor.fm/s/ea9bf178 The Russian invasion of Ukraine has many people - including your employees - on edge. Employees are concerned about possible war, rising oil prices, and the overall impact these events will have on their day-to-day lives. There have also been reports of discrimination against Russian-born employees. In this episode, Angela offers advice on how to both maintain an inclusive workplace and allay employees' fears during these uncertain times.

]]> The Russian invasion of Ukraine has many people - including your employees - on edge. Employees are concerned about possible war, rising oil prices, and the overall impact these events will have on their day-to-day lives. There have also been reports of discrimination against Russian-born employees. In this episode, Angela offers advice on how to both maintain an inclusive workplace and allay employees' fears during these uncertain times.

]]> Thu, 17 Mar 2022 05:00:00 -0400 CX of M Radio CX of M Radio 1038 The Russian invasion of Ukraine has many people - including your employees - on edge. Employees are concerned about possible war, rising oil prices, and the overall impact these events will have on their day-to-day lives. There have also been reports of discrimination against Russian-born employees. In this episode, Angela offers advice on how to both maintain an inclusive workplace and allay employees' fears during these uncertain times. The Russian invasion of Ukraine has many people - including your employees - on edge. Employees are concerned about possible war, rising oil prices, and the overall impact these events will have on their day-to-day lives. There have also been reports of d employee experience, employee engagement, human resources No 31 31 Episode 31: New Year, New You: Resolutions and Advice for Employees and Managers in 2022 full cd6f5abb-2185-4fc5-8222-b92ace9fe890 https://share.transistor.fm/s/7614b392 In this first episode of 2022, Angela gives advice for employees and managers for advancing in their careers while promoting their well being.

]]> In this first episode of 2022, Angela gives advice for employees and managers for advancing in their careers while promoting their well being.

]]> Thu, 27 Jan 2022 05:00:00 -0500 CX of M Radio CX of M Radio 1033 In this first episode of 2022, Angela gives advice for employees and managers for advancing in their careers while promoting their well being. In this first episode of 2022, Angela gives advice for employees and managers for advancing in their careers while promoting their well being. employee experience, employee engagement, human resources No 30 30 Attracting, Retaining, and Motivating Employees During "The Great Resignation" with Barb Runyon, SVP and CHRO - Gentherm Inc. full bc54b6d2-9842-4a02-8910-38cccaa9204b https://share.transistor.fm/s/46d40fb6 Many commentators have labeled the decision made by many workers to leave employment during this pandemic as "The Great Resignation." As the labor pool contracts, employers must be more creative in terms of getting and keeping the best talent. In this episode, Barb Runyon, Gentherm, discusses best practices and innovative ideas surrounding attracting and retaining talent during a worker shortage.

]]> Many commentators have labeled the decision made by many workers to leave employment during this pandemic as "The Great Resignation." As the labor pool contracts, employers must be more creative in terms of getting and keeping the best talent. In this episode, Barb Runyon, Gentherm, discusses best practices and innovative ideas surrounding attracting and retaining talent during a worker shortage.

]]> Thu, 02 Dec 2021 05:00:00 -0500 CX of M Radio CX of M Radio 1492 Many commentators have labeled the decision made by many workers to leave employment during this pandemic as "The Great Resignation." As the labor pool contracts, employers must be more creative in terms of getting and keeping the best talent. In this episode, Barb Runyon, Gentherm, discusses best practices and innovative ideas surrounding attracting and retaining talent during a worker shortage. Many commentators have labeled the decision made by many workers to leave employment during this pandemic as "The Great Resignation." As the labor pool contracts, employers must be more creative in terms of getting and keeping the best talent. In this epi employee experience, employee engagement, human resources No 29 29 Episode 29: Knowing When To Fire A Customer full c3ad45d9-d97f-42ed-9282-0ea1a8002850 https://share.transistor.fm/s/20e7de7a The old saying, "the customer is always right" isn't true. Sometimes an organization can and should disagree with a customer, and there are times when the relationship with a customer needs to be severed, particularly when that customer is creating a toxic environment for your employees. In this episode, Angela discusses when and how to fire a customer (and why you shouldn't feel bad about doing so).

]]> The old saying, "the customer is always right" isn't true. Sometimes an organization can and should disagree with a customer, and there are times when the relationship with a customer needs to be severed, particularly when that customer is creating a toxic environment for your employees. In this episode, Angela discusses when and how to fire a customer (and why you shouldn't feel bad about doing so).

]]> Thu, 28 Oct 2021 05:00:00 -0400 CX of M Radio CX of M Radio 1224 The old saying, "the customer is always right" isn't true. Sometimes an organization can and should disagree with a customer, and there are times when the relationship with a customer needs to be severed, particularly when that customer is creating a toxic environment for your employees. In this episode, Angela discusses when and how to fire a customer (and why you shouldn't feel bad about doing so). The old saying, "the customer is always right" isn't true. Sometimes an organization can and should disagree with a customer, and there are times when the relationship with a customer needs to be severed, particularly when that customer is creating a toxi employee experience, employee engagement, human resources No 28 28 Episode 28: Understanding How Employees Respond to Accountability full 581cf756-ae30-4227-8cf7-b7a02d2ac793 https://share.transistor.fm/s/97be5269 Organizations, and the employees within them, all need accountability. But, accountability is not the cure-all for all workplace issues. Moreover, employees in the same role often interpret their accountabilities differently. In this episode, Angela discusses employee accountability, how it can be both a stressor and a motivator, and why managers need to find the "sweet spot" when it comes to assigning accountability.

]]> Organizations, and the employees within them, all need accountability. But, accountability is not the cure-all for all workplace issues. Moreover, employees in the same role often interpret their accountabilities differently. In this episode, Angela discusses employee accountability, how it can be both a stressor and a motivator, and why managers need to find the "sweet spot" when it comes to assigning accountability.

]]> Thu, 02 Sep 2021 05:00:00 -0400 CX of M Radio CX of M Radio 1420 Organizations, and the employees within them, all need accountability. But, accountability is not the cure-all for all workplace issues. Moreover, employees in the same role often interpret their accountabilities differently. In this episode, Angela discusses employee accountability, how it can be both a stressor and a motivator, and why managers need to find the "sweet spot" when it comes to assigning accountability. Organizations, and the employees within them, all need accountability. But, accountability is not the cure-all for all workplace issues. Moreover, employees in the same role often interpret their accountabilities differently. In this episode, Angela discu employee experience, employee engagement, human resources No 27 27 The Reality of Code Switching: Changing Identities and Language In Order to Fit In full f2eaef5f-0214-48b4-836a-ed561f41346d https://share.transistor.fm/s/d6684afe Minorities and people from other historically marginalized groups often engage in "code switching," which involves changing the way they speak or act when they are not around members of their own demographic groups as a way to fit in. However, shifting identities creates an additional emotional and cognitive burden, often leading to higher stress and burnout. In this episode, Angela discusses code switching and how to provide a climate in which employees can feel comfortable and included at work while still being their authentic selves.

]]> Minorities and people from other historically marginalized groups often engage in "code switching," which involves changing the way they speak or act when they are not around members of their own demographic groups as a way to fit in. However, shifting identities creates an additional emotional and cognitive burden, often leading to higher stress and burnout. In this episode, Angela discusses code switching and how to provide a climate in which employees can feel comfortable and included at work while still being their authentic selves.

]]> Thu, 26 Aug 2021 05:00:00 -0400 CX of M Radio CX of M Radio 1163 Minorities and people from other historically marginalized groups often engage in "code switching," which involves changing the way they speak or act when they are not around members of their own demographic groups as a way to fit in. However, shifting identities creates an additional emotional and cognitive burden, often leading to higher stress and burnout. In this episode, Angela discusses code switching and how to provide a climate in which employees can feel comfortable and included at work while still being their authentic selves. Minorities and people from other historically marginalized groups often engage in "code switching," which involves changing the way they speak or act when they are not around members of their own demographic groups as a way to fit in. However, shifting id employee experience, employee engagement, human resources No 26 26 Teaching Remote Employees to Provide Effective Customer Service full b5e9eb83-fb7f-47e9-9e30-00ce87172a07 https://share.transistor.fm/s/3a4d2cfc As COVID-19 restrictions are eased, employees are reluctant to come back to work and customers are looking for new ways to engage with organizations. In this episode of People Talk, Angela discusses how to reconnect customers and employees as we transition to our new normal.

]]> As COVID-19 restrictions are eased, employees are reluctant to come back to work and customers are looking for new ways to engage with organizations. In this episode of People Talk, Angela discusses how to reconnect customers and employees as we transition to our new normal.

]]> Wed, 21 Jul 2021 09:01:24 -0400 CX of M Radio CX of M Radio 1006 As COVID-19 restrictions are eased, employees are reluctant to come back to work and customers are looking for new ways to engage with organizations. In this episode of People Talk, Angela discusses how to reconnect customers and employees as we transition to our new normal. As COVID-19 restrictions are eased, employees are reluctant to come back to work and customers are looking for new ways to engage with organizations. In this episode of People Talk, Angela discusses how to reconnect customers and employees as we transitio employee experience, employee engagement, human resources No 25 25 When Your Employees Don't Want To Come Back To Work full 0f4fe169-b28c-4e42-a025-2eb20f0907eb https://share.transistor.fm/s/786d73a6 Now that offices are reopening, many employees have decided that they no longer want to return to work. Some employees have quit rather than return to work; others are trying to convince their bosses to let them work, at least partially, from home. In this episode, Angela discusses what to do when your employees don't want to come back to the office.

]]> Now that offices are reopening, many employees have decided that they no longer want to return to work. Some employees have quit rather than return to work; others are trying to convince their bosses to let them work, at least partially, from home. In this episode, Angela discusses what to do when your employees don't want to come back to the office.

]]> Thu, 24 Jun 2021 05:00:00 -0400 CX of M Radio CX of M Radio 1053 Now that offices are reopening, many employees have decided that they no longer want to return to work. Some employees have quit rather than return to work; others are trying to convince their bosses to let them work, at least partially, from home. In this episode, Angela discusses what to do when your employees don't want to come back to the office. Now that offices are reopening, many employees have decided that they no longer want to return to work. Some employees have quit rather than return to work; others are trying to convince their bosses to let them work, at least partially, from home. In thi employee experience, employee engagement, human resources No 24 24 "Please Don't Touch My Hair!": Hair Discrimination and Body Modification at Work full ca3f8d49-43f7-4dad-95af-5a2f84777e2a https://share.transistor.fm/s/576c72fc With the recent passage of legislation in several states, the topic of protection against hair discrimination for African Americans is an emerging issue to be addressed in the workplace. In this episode, Angela discusses the legal and practical implications of policies relating to hair in the workplace, and other topics related to appearances such as piercings and tattoos.  

]]> With the recent passage of legislation in several states, the topic of protection against hair discrimination for African Americans is an emerging issue to be addressed in the workplace. In this episode, Angela discusses the legal and practical implications of policies relating to hair in the workplace, and other topics related to appearances such as piercings and tattoos.  

]]> Fri, 11 Jun 2021 09:50:00 -0400 CX of M Radio CX of M Radio 1029 With the recent passage of legislation in several states, the topic of protection against hair discrimination for African Americans is an emerging issue to be addressed in the workplace. In this episode, Angela discusses the legal and practical implications of policies relating to hair in the workplace, and other topics related to appearances such as piercings and tattoos. With the recent passage of legislation in several states, the topic of protection against hair discrimination for African Americans is an emerging issue to be addressed in the workplace. In this episode, Angela discusses the legal and practical implicatio employee experience, employee engagement, human resources No 23 23 Dealing With a Bad Boss full d0c44df2-ea30-42e1-a1d4-c6aa8e4fcdff https://share.transistor.fm/s/e15916ff Most of us (unfortunately) have had to deal with bad bosses. In this episode of People Talk, Angela discusses how to manage your bad boss and how to tell when it's time to exit a bad boss situation.

]]> Most of us (unfortunately) have had to deal with bad bosses. In this episode of People Talk, Angela discusses how to manage your bad boss and how to tell when it's time to exit a bad boss situation.

]]> Tue, 18 May 2021 11:11:59 -0400 CX of M Radio CX of M Radio 1054 Most of us (unfortunately) have had to deal with bad bosses. In this episode of People Talk, Angela discusses how to manage your bad boss and how to tell when it's time to exit a bad boss situation. Most of us (unfortunately) have had to deal with bad bosses. In this episode of People Talk, Angela discusses how to manage your bad boss and how to tell when it's time to exit a bad boss situation. employee experience, employee engagement, human resources No 22 22 Positivity and Positive Organizational Behavior in the Workplace full 3b32b7b0-383f-441a-b599-bbf09b17afa4 https://share.transistor.fm/s/e38039c1 This week, Angela discusses the trend of positive organizational behavor (POB). POB takes an optimistic view of work and workers. Angela uses the POB framework to discuss best practices in diversity, equity, and inclusion (DEI) in the workplace. That is, rather than looking at historically underrepresented workers in terms of the challenges they have faced, organizations should start looking at them in terms of the opportunities and unique perspectives they bring.

]]> This week, Angela discusses the trend of positive organizational behavor (POB). POB takes an optimistic view of work and workers. Angela uses the POB framework to discuss best practices in diversity, equity, and inclusion (DEI) in the workplace. That is, rather than looking at historically underrepresented workers in terms of the challenges they have faced, organizations should start looking at them in terms of the opportunities and unique perspectives they bring.

]]> Thu, 29 Apr 2021 22:29:02 -0400 CX of M Radio CX of M Radio 1271 This week, Angela discusses the trend of positive organizational behavor (POB). POB takes an optimistic view of work and workers. Angela uses the POB framework to discuss best practices in diversity, equity, and inclusion (DEI) in the workplace. That is, rather than looking at historically underrepresented workers in terms of the challenges they have faced, organizations should start looking at them in terms of the opportunities and unique perspectives they bring. This week, Angela discusses the trend of positive organizational behavor (POB). POB takes an optimistic view of work and workers. Angela uses the POB framework to discuss best practices in diversity, equity, and inclusion (DEI) in the workplace. That is, employee experience, employee engagement, human resources No 21 21 Why We Procrastinate and How To Stop Putting Things Off full 758a186a-9a7e-4b13-a3cb-651ac03fc8ee https://share.transistor.fm/s/adea2f11 Most of us are guilty of proscratinating. It is a big part of human nature. In this episode, Angela discusses why we proscrastinate and what we can do to make ourselves and others more accountable for getting things started and completed on time.

]]> Most of us are guilty of proscratinating. It is a big part of human nature. In this episode, Angela discusses why we proscrastinate and what we can do to make ourselves and others more accountable for getting things started and completed on time.

]]> Thu, 22 Apr 2021 22:20:21 -0400 CX of M Radio CX of M Radio 1326 Most of us are guilty of proscratinating. It is a big part of human nature. In this episode, Angela discusses why we proscrastinate and what we can do to make ourselves and others more accountable for getting things started and completed on time. Most of us are guilty of proscratinating. It is a big part of human nature. In this episode, Angela discusses why we proscrastinate and what we can do to make ourselves and others more accountable for getting things started and completed on time. employee experience, employee engagement, human resources No 20 20 Episode #20: The Hybrid Work Model and the Evolution of Work full fb1ab90f-6074-4704-a5bc-bed5e034d7b4 https://share.transistor.fm/s/1125eda9 In this episode, Angela discusses her recent interview that has been cited in Yahoo News and the Detroit Free Press on Ford Motor Company's recent decision to allow many employees the option to elect a hybrid work-from-home model. Angela discusses how remote work should be a key consideration for most employers during this era of rapid changes within the workplace.

]]> In this episode, Angela discusses her recent interview that has been cited in Yahoo News and the Detroit Free Press on Ford Motor Company's recent decision to allow many employees the option to elect a hybrid work-from-home model. Angela discusses how remote work should be a key consideration for most employers during this era of rapid changes within the workplace.

]]> Thu, 08 Apr 2021 20:49:38 -0400 CX of M Radio CX of M Radio 1276 In this episode, Angela discusses her recent interview that has been cited in Yahoo News and the Detroit Free Press on Ford Motor Company's recent decision to allow many employees the option to elect a hybrid work-from-home model. Angela discusses how remote work should be a key consideration for most employers during this era of rapid changes within the workplace. In this episode, Angela discusses her recent interview that has been cited in Yahoo News and the Detroit Free Press on Ford Motor Company's recent decision to allow many employees the option to elect a hybrid work-from-home model. Angela discusses how rem employee experience, employee engagement, human resources No 19 19 Episode #19: This Place is Going to the Dogs: A Conversation about Living and Working With Pets full 167be17b-d186-4afc-ae4b-f721a5b936b4 https://share.transistor.fm/s/e0623093 Dogs, and many other animals, are now considered important members of many people's families. Emotional support animals and companion animals are now seen in many workplaces. Moreover, as people work from home, many employees have new four-legged "coworkers." In this episode, Angela discusses issues surrounding working with pets and her upcoming research project involving colleagues from MSU College of Veterinary Medicinee.

]]> Dogs, and many other animals, are now considered important members of many people's families. Emotional support animals and companion animals are now seen in many workplaces. Moreover, as people work from home, many employees have new four-legged "coworkers." In this episode, Angela discusses issues surrounding working with pets and her upcoming research project involving colleagues from MSU College of Veterinary Medicinee.

]]> Thu, 01 Apr 2021 22:55:40 -0400 CX of M Radio CX of M Radio 1470 Dogs, and many other animals, are now considered important members of many people's families. Emotional support animals and companion animals are now seen in many workplaces. Moreover, as people work from home, many employees have new four-legged "coworkers." In this episode, Angela discusses issues surrounding working with pets and her upcoming research project involving colleagues from MSU College of Veterinary Medicinee. Dogs, and many other animals, are now considered important members of many people's families. Emotional support animals and companion animals are now seen in many workplaces. Moreover, as people work from home, many employees have new four-legged "coworke employee experience, employee engagement, human resources No 18 18 Episode #18: Dr. Frank Dobbin (Harvard University) on Why Diversity Programs Fail (and How to Create Successful Ones) full e3c2281c-ecfd-4137-aa2a-7e304ea077bf https://share.transistor.fm/s/35fd5d0a Harvard University Professor and internationally renowned scholar, Frank Dobbin, joins Angela to discuss why organizational diversity training programs often fail, and what are some empirically-driven techniques employers can utilize to increase diversity, equity, and inclusion in the workplace.

]]> Harvard University Professor and internationally renowned scholar, Frank Dobbin, joins Angela to discuss why organizational diversity training programs often fail, and what are some empirically-driven techniques employers can utilize to increase diversity, equity, and inclusion in the workplace.

]]> Thu, 18 Mar 2021 13:14:17 -0400 CX of M Radio CX of M Radio 1883 Harvard University Professor and internationally renowned scholar, Frank Dobbin, joins Angela to discuss why organizational diversity training programs often fail, and what are some empirically-driven techniques employers can utilize to increase diversity, equity, and inclusion in the workplace. Harvard University Professor and internationally renowned scholar, Frank Dobbin, joins Angela to discuss why organizational diversity training programs often fail, and what are some empirically-driven techniques employers can utilize to increase diversity employee experience, employee engagement, human resources No 17 17 Episode #17: Wow.. Do I Really Look That Weird?! ... A Discussion About Why You Keep Looking At Yourself During Virtual Meetings full d74a1110-5e29-43bd-8b90-9f7a491d5244 https://share.transistor.fm/s/ceec2826 In this episode of People Talk, Angela discusses why we keep watching ourselves during virtual meetings and what you can do to make virtual meetings less draining for yourself and your employees.

]]> In this episode of People Talk, Angela discusses why we keep watching ourselves during virtual meetings and what you can do to make virtual meetings less draining for yourself and your employees.

]]> Thu, 11 Mar 2021 12:15:59 -0500 CX of M Radio CX of M Radio 869 In this episode of People Talk, Angela discusses why we keep watching ourselves during virtual meetings and what you can do to make virtual meetings less draining for yourself and your employees. In this episode of People Talk, Angela discusses why we keep watching ourselves during virtual meetings and what you can do to make virtual meetings less draining for yourself and your employees. employee experience, employee engagement, human resources No 16 16 Episode #16: Change Management: Surviving and Thriving During Times of Change full 98815598-2010-4c16-b955-953c80e147eb https://share.transistor.fm/s/f8263df2 We have all heard the old adage, "the only thing constant in lfie is change." In this episode of People Talk, Angela discusses strategies for preparing yourself for change and guiding your employees through both proactive (planned) and reactive (unplanned) changes.

]]> We have all heard the old adage, "the only thing constant in lfie is change." In this episode of People Talk, Angela discusses strategies for preparing yourself for change and guiding your employees through both proactive (planned) and reactive (unplanned) changes.

]]> Fri, 05 Mar 2021 16:48:54 -0500 CX of M Radio CX of M Radio 1484 We have all heard the old adage, "the only thing constant in lfie is change." In this episode of People Talk, Angela discusses strategies for preparing yourself for change and guiding your employees through both proactive (planned) and reactive (unplanned) changes. We have all heard the old adage, "the only thing constant in lfie is change." In this episode of People Talk, Angela discusses strategies for preparing yourself for change and guiding your employees through both proactive (planned) and reactive (unplanned employee experience, employee engagement, human resources No 15 15 Episode #15: What It Takes To Be a Successful Leader During a Pandemic and Beyond with Dr. Wayne Hochwarter (Part 2 of 2) full d4a97b4d-9e95-4483-91dd-e1df3b8ba613 https://share.transistor.fm/s/549440c4 In this episode, Dr. Wayne Hochwarter (Florida State University), joins Angela to discuss why leaders fail and the future of leadership.

]]> In this episode, Dr. Wayne Hochwarter (Florida State University), joins Angela to discuss why leaders fail and the future of leadership.

]]> Thu, 25 Feb 2021 12:01:28 -0500 CX of M Radio CX of M Radio 1277 In this episode, Dr. Wayne Hochwarter (Florida State University), joins Angela to discuss why leaders fail and the future of leadership. In this episode, Dr. Wayne Hochwarter (Florida State University), joins Angela to discuss why leaders fail and the future of leadership. employee experience, employee engagement, human resources No 14 14 Episode #14: What It Takes To Be a Successful Leader During a Pandemic and Beyond with Dr. Wayne Hochwarter (Part 1 of 2) full 00539648-cfe4-4bdb-9af1-fed11236a87a https://share.transistor.fm/s/22cd0718 Angela is joined this week by Dr. Wayne Hochwarter (Florida State University). Wayne is a leading management scholar and speaker (and just a really fun guy!). In this episode, Angela and Wayne discuss how strong relationships between leaders and subordinates are at the crux of robust organizations and how managers can become successful leaders. (Part 1 of 2)

]]> Angela is joined this week by Dr. Wayne Hochwarter (Florida State University). Wayne is a leading management scholar and speaker (and just a really fun guy!). In this episode, Angela and Wayne discuss how strong relationships between leaders and subordinates are at the crux of robust organizations and how managers can become successful leaders. (Part 1 of 2)

]]> Thu, 18 Feb 2021 06:00:00 -0500 CX of M Radio CX of M Radio 1564 Angela is joined this week by Dr. Wayne Hochwarter (Florida State University). Wayne is a leading management scholar and speaker (and just a really fun guy!). In this episode, Angela and Wayne discuss how strong relationships between leaders and subordinates are at the crux of robust organizations and how managers can become successful leaders. (Part 1 of 2) Angela is joined this week by Dr. Wayne Hochwarter (Florida State University). Wayne is a leading management scholar and speaker (and just a really fun guy!). In this episode, Angela and Wayne discuss how strong relationships between leaders and subordina employee experience, employee engagement, human resources No 13 13 Episode #13: Waxing on, Wax off (Paying Your Dues or Due To Be Paid): Knowing When You are Done Paying Your Dues full f6af97f4-f1ef-4bf9-9a6e-811795750a66 https://share.transistor.fm/s/d74e07a9 We have all heard the expression that you need to "pay your dues at work", but for how long? In this episode, Angela discusses how long you should be expected to pay your dues, how to develop your employees as they pay their own dues, and when it is appropriate to tell your boss that you think that you should done paying your dues.

]]> We have all heard the expression that you need to "pay your dues at work", but for how long? In this episode, Angela discusses how long you should be expected to pay your dues, how to develop your employees as they pay their own dues, and when it is appropriate to tell your boss that you think that you should done paying your dues.

]]> Thu, 11 Feb 2021 18:55:36 -0500 CX of M Radio CX of M Radio 1282 We have all heard the expression that you need to "pay your dues at work", but for how long? In this episode, Angela discusses how long you should be expected to pay your dues, how to develop your employees as they pay their own dues, and when it is appropriate to tell your boss that you think that you should done paying your dues. We have all heard the expression that you need to "pay your dues at work", but for how long? In this episode, Angela discusses how long you should be expected to pay your dues, how to develop your employees as they pay their own dues, and when it is appro employee experience, employee engagement, human resources No 12 12 Episode 12: Rise of the Machines with Dr. Andrew Mason full 9eeaa169-952a-46ed-9a2e-ea6b3176f3e1 https://share.transistor.fm/s/d8b50af5 In this provocative episode, Angela chats with Dr. Andrew Mason, head of the Human Augmentation Technologies (HAT) Lab at Michigan State University, about whether universities are training enough STEM graduates to fill the future needs of the workforce, the importance of social skills development for STEM workers, how technology can enhance the performance and lives of humans, and whether we should fear or welcome the rise of artificial intelligence.

]]> In this provocative episode, Angela chats with Dr. Andrew Mason, head of the Human Augmentation Technologies (HAT) Lab at Michigan State University, about whether universities are training enough STEM graduates to fill the future needs of the workforce, the importance of social skills development for STEM workers, how technology can enhance the performance and lives of humans, and whether we should fear or welcome the rise of artificial intelligence.

]]> Thu, 04 Feb 2021 09:38:06 -0500 CX of M Radio CX of M Radio 1785 In this provocative episode, Angela chats with Dr. Andrew Mason, head of the Human Augmentation Technologies (HAT) Lab at Michigan State University, about whether universities are training enough STEM graduates to fill the future needs of the workforce, the importance of social skills development for STEM workers, how technology can enhance the performance and lives of humans, and whether we should fear or welcome the rise of artificial intelligence. In this provocative episode, Angela chats with Dr. Andrew Mason, head of the Human Augmentation Technologies (HAT) Lab at Michigan State University, about whether universities are training enough STEM graduates to fill the future needs of the workforce, t employee experience, employee engagement, human resources No 11 11 Is College Really Worth It? Paying (and Repaying) for College and Graduate School full 9f2b545b-7377-4298-a21c-08ba30fa0cfb https://share.transistor.fm/s/d62574a2 Angela talks about whether the price of college and graduate school is worth it, federal student loan forgiveness plans, and why employers should offer tuition reimbursement and student loan forgiveness benefits in order to recruit and retain top talent.

]]> Angela talks about whether the price of college and graduate school is worth it, federal student loan forgiveness plans, and why employers should offer tuition reimbursement and student loan forgiveness benefits in order to recruit and retain top talent.

]]> Thu, 28 Jan 2021 09:30:24 -0500 CX of M Radio CX of M Radio 1673 Angela talks about whether the price of college and graduate school is worth it, federal student loan forgiveness plans, and why employers should offer tuition reimbursement and student loan forgiveness benefits in order to recruit and retain top talent. Angela talks about whether the price of college and graduate school is worth it, federal student loan forgiveness plans, and why employers should offer tuition reimbursement and student loan forgiveness benefits in order to recruit and retain top talent. employee experience, employee engagement, human resources No 10 10 Episode 10 - Decluttering Your Life At Work full fccc3e38-4d02-4a1a-82e4-9a9763e49b07 https://share.transistor.fm/s/e213db86 It's a new year....Out with the old, in with the new. In keeping with the new year, Angela discusses both decluttering your physical space at work, but she also suggests "decluttering" as a way to both shape your career path and to rid yourself of toxic work relationships. 

]]> It's a new year....Out with the old, in with the new. In keeping with the new year, Angela discusses both decluttering your physical space at work, but she also suggests "decluttering" as a way to both shape your career path and to rid yourself of toxic work relationships. 

]]> Thu, 21 Jan 2021 11:50:27 -0500 CX of M Radio CX of M Radio 1526 It's a new year....Out with the old, in with the new. In keeping with the new year, Angela discusses both decluttering your physical space at work, but she also suggests "decluttering" as a way to both shape your career path and to rid yourself of toxic work relationships. It's a new year....Out with the old, in with the new. In keeping with the new year, Angela discusses both decluttering your physical space at work, but she also suggests "decluttering" as a way to both shape your career path and to rid yourself of toxic w employee experience, employee engagement, human resources No 9 9 Episode 9- How to Wisely Choose Your Battles at Work and How to Win Them full 48605e9c-882f-4cdc-a33f-45760d913373 https://share.transistor.fm/s/e8922fc3 We all need to face battles at work. Although most people generally avoid conflict, sometimes it is necessary to bring about necessary change. In this episode of People Talk, Angela discusses how to successfully pick which battles to fight, and she discusses tactics that have been supported by research to help you win your battles.

]]> We all need to face battles at work. Although most people generally avoid conflict, sometimes it is necessary to bring about necessary change. In this episode of People Talk, Angela discusses how to successfully pick which battles to fight, and she discusses tactics that have been supported by research to help you win your battles.

]]> Fri, 15 Jan 2021 10:55:47 -0500 CX of M Radio CX of M Radio 1654 We all need to face battles at work. Although most people generally avoid conflict, sometimes it is necessary to bring about necessary change. In this episode of People Talk, Angela discusses how to successfully pick which battles to fight, and she discusses tactics that have been supported by research to help you win your battles. We all need to face battles at work. Although most people generally avoid conflict, sometimes it is necessary to bring about necessary change. In this episode of People Talk, Angela discusses how to successfully pick which battles to fight, and she discus employee experience, employee engagement, human resources No 8 8 Are Happy Workers Productive Workers? - A Conversation about Happiness at Work for Employees and Managers full 15b3163a-3cf6-46a7-8f98-ab8ff2d23296 https://share.transistor.fm/s/55091c01 We always hear "happy workers are productive workers," but is that true? We all want to be happy, but can you be too happy? How do you achieve happiness at work and in life. To find the answers to these questions, listen to this week of People Talk with Angela Hall.

]]> We always hear "happy workers are productive workers," but is that true? We all want to be happy, but can you be too happy? How do you achieve happiness at work and in life. To find the answers to these questions, listen to this week of People Talk with Angela Hall.

]]> Thu, 07 Jan 2021 08:48:36 -0500 CX of M Radio CX of M Radio 1717 We always hear "happy workers are productive workers," but is that true? We all want to be happy, but can you be too happy? How do you achieve happiness at work and in life. To find the answers to these questions, listen to this week of People Talk with Angela Hall. We always hear "happy workers are productive workers," but is that true? We all want to be happy, but can you be too happy? How do you achieve happiness at work and in life. To find the answers to these questions, listen to this week of People Talk with A employee experience, employee engagement, human resources No 7 7 Episode 7 - Helping Employeees and Yourself Navigate the Holidays during the Covid-19 Pandemic full a94ac4af-fe50-49dc-82df-05ec55f0b676 https://share.transistor.fm/s/334fc65d The holidays can be stressful under normal circumstances.... but add in a pandemic and you create the perfect recipe for stressed out workers. On this episode of People Talk, Angela discusses how to keep your workers and yourself mentally healthy during the holidays. Angela also discusses how to start the New Year in the workplace on a good note.

]]> The holidays can be stressful under normal circumstances.... but add in a pandemic and you create the perfect recipe for stressed out workers. On this episode of People Talk, Angela discusses how to keep your workers and yourself mentally healthy during the holidays. Angela also discusses how to start the New Year in the workplace on a good note.

]]> Thu, 17 Dec 2020 17:45:56 -0500 CX of M Radio CX of M Radio 1380 The holidays can be stressful under normal circumstances.... but add in a pandemic and you create the perfect recipe for stressed out workers. On this episode of People Talk, Angela discusses how to keep your workers and yourself mentally healthy during the holidays. Angela also discusses how to start the New Year in the workplace on a good note. The holidays can be stressful under normal circumstances.... but add in a pandemic and you create the perfect recipe for stressed out workers. On this episode of People Talk, Angela discusses how to keep your workers and yourself mentally healthy during t employee experience, employee engagement, human resources No 6 6 Episode #6 - Accommodating Employees with Disabilities During the COVID-19 Pandemic and Beyond full ef6d4a44-fbee-4770-aee3-8c5edc7e55d8 https://share.transistor.fm/s/9fd142e1 Employers have a legal, and many would say, an ethical duty to provide reasonable accommodations to employees with disabilities so that they can thrive in the workplace. Providing these accommodations is made even more challenging during a pandemic. Angela is joined by national workplace accommodations expert, Professor Stacy Hickox (Michigan State University), who discusses employee accommodations during the current COVID-19 pandemic and beyond.

]]> Employers have a legal, and many would say, an ethical duty to provide reasonable accommodations to employees with disabilities so that they can thrive in the workplace. Providing these accommodations is made even more challenging during a pandemic. Angela is joined by national workplace accommodations expert, Professor Stacy Hickox (Michigan State University), who discusses employee accommodations during the current COVID-19 pandemic and beyond.

]]> Thu, 10 Dec 2020 05:24:15 -0500 CX of M Radio CX of M Radio 1097 Employers have a legal, and many would say, an ethical duty to provide reasonable accommodations to employees with disabilities so that they can thrive in the workplace. Providing these accommodations is made even more challenging during a pandemic. Angela is joined by national workplace accommodations expert, Professor Stacy Hickox (Michigan State University), who discusses employee accommodations during the current COVID-19 pandemic and beyond. Employers have a legal, and many would say, an ethical duty to provide reasonable accommodations to employees with disabilities so that they can thrive in the workplace. Providing these accommodations is made even more challenging during a pandemic. Angel employee experience, employee engagement, human resources No 5 5 Tackling The COVID-19 Blues full 26c8489e-a9c2-4cab-a61e-1bca2c039329 https://share.transistor.fm/s/d8b9ca55 Are you down? Feeling unmotivated? Want to change careers? You might have the "COVID-19 Blues." Living under the chronic stress of the pandemic can make us feel depressed, demotivated, and needing a change. On this episode, we talk about how to keep yourself mentally healthy, physically healthy, and energized during the pandemic.

]]> Are you down? Feeling unmotivated? Want to change careers? You might have the "COVID-19 Blues." Living under the chronic stress of the pandemic can make us feel depressed, demotivated, and needing a change. On this episode, we talk about how to keep yourself mentally healthy, physically healthy, and energized during the pandemic.

]]> Thu, 03 Dec 2020 10:11:35 -0500 CX of M Radio CX of M Radio 1474 Are you down? Feeling unmotivated? Want to change careers? You might have the "COVID-19 Blues." Living under the chronic stress of the pandemic can make us feel depressed, demotivated, and needing a change. On this episode, we talk about how to keep yourself mentally healthy, physically healthy, and energized during the pandemic. Are you down? Feeling unmotivated? Want to change careers? You might have the "COVID-19 Blues." Living under the chronic stress of the pandemic can make us feel depressed, demotivated, and needing a change. On this episode, we talk about how to keep yours employee experience, employee engagement, human resources No 4 4 Episode 4 - Employee Sponsorship: A Proven Tactic for Improving Diversity, Equity, and Inclusion full a214cd84-3dc0-4501-ad3c-f4dccaec6dc6 https://share.transistor.fm/s/78ae634a Angela is joined by Artie Miller, former VP of HR for Medtronic and now Principal, Lexington Legacy HR Consulting, to discuss employee sponsorship. Angela and Artie discuss how sponsorship is different from mentorship, what is needed for a successful sponsorship program, and how sponsorship can improve diversity, equity, and inclusion in organizations.

]]> Angela is joined by Artie Miller, former VP of HR for Medtronic and now Principal, Lexington Legacy HR Consulting, to discuss employee sponsorship. Angela and Artie discuss how sponsorship is different from mentorship, what is needed for a successful sponsorship program, and how sponsorship can improve diversity, equity, and inclusion in organizations.

]]> Thu, 19 Nov 2020 10:34:55 -0500 CX of M Radio CX of M Radio 1727 Angela is joined by Artie Miller, former VP of HR for Medtronic and now Principal, Lexington Legacy HR Consulting, to discuss employee sponsorship. Angela and Artie discuss how sponsorship is different from mentorship, what is needed for a successful sponsorship program, and how sponsorship can improve diversity, equity, and inclusion in organizations. Angela is joined by Artie Miller, former VP of HR for Medtronic and now Principal, Lexington Legacy HR Consulting, to discuss employee sponsorship. Angela and Artie discuss how sponsorship is different from mentorship, what is needed for a successful spon employee experience, employee engagement, human resources No 3 3 Episode #3: Politics at Work: Balancing Employee Free Speech with a Positive Environment full ce47cffa-2262-4de8-8a57-0aedaa9efd21 https://share.transistor.fm/s/cc856ef0 The recent presidential election has caused politics to be a hot topic of conversation. However, as the election results show, the U.S. is very polarized. This episode talks about how to not infringe on employee free speech rights while also maintaining a positive workplace environment for all.

]]> The recent presidential election has caused politics to be a hot topic of conversation. However, as the election results show, the U.S. is very polarized. This episode talks about how to not infringe on employee free speech rights while also maintaining a positive workplace environment for all.

]]> Thu, 12 Nov 2020 06:00:00 -0500 CX of M Radio CX of M Radio 1443 The recent presidential election has caused politics to be a hot topic of conversation. However, as the election results show, the U.S. is very polarized. This episode talks about how to not infringe on employee free speech rights while also maintaining a positive workplace environment for all. The recent presidential election has caused politics to be a hot topic of conversation. However, as the election results show, the U.S. is very polarized. This episode talks about how to not infringe on employee free speech rights while also maintaining a employee experience, employee engagement, human resources No 2 2 A Discussion of the Economics of Leadership by Chief HR Officer and Executie VP, Darryl Robinson (CommonSpirit Health) full 0d9e256c-25a0-45fc-a2ca-fb8c8384e0e4 https://share.transistor.fm/s/f0716656 Darryl Robinson, Chief HR Officer and Executive VP of CommonSpirit Health, one of the nation's largest health systems with over 140 hospitals, speaks about leadership, persistence, and how to excel in your career.

]]> Darryl Robinson, Chief HR Officer and Executive VP of CommonSpirit Health, one of the nation's largest health systems with over 140 hospitals, speaks about leadership, persistence, and how to excel in your career.

]]> Thu, 05 Nov 2020 10:44:44 -0500 CX of M Radio CX of M Radio 1485 Darryl Robinson, Chief HR Officer and Executive VP of CommonSpirit Health, one of the nation's largest health systems with over 140 hospitals, speaks about leadership, persistence, and how to excel in your career. Darryl Robinson, Chief HR Officer and Executive VP of CommonSpirit Health, one of the nation's largest health systems with over 140 hospitals, speaks about leadership, persistence, and how to excel in your career. employee experience, employee engagement, human resources No 1 1 Welcome to People Talk!/Diversity and Anti-Bias Training --- Good or Bad? full 4133b2d0-da18-40a2-9b7f-428bb0336ef0 https://share.transistor.fm/s/c24c27f3 With the events of 2020, increasingly more organizations are having conversations about diversity, equity, and inclusion (DEI). Many organizations are requiring that their employees participate in mandatory DEI training (including implicit bias training). However, some studies have found that this type of training can actually do more harm than good. Angela Hall begins this People Talk podcast series with a frank discussion on DEI training.

]]> With the events of 2020, increasingly more organizations are having conversations about diversity, equity, and inclusion (DEI). Many organizations are requiring that their employees participate in mandatory DEI training (including implicit bias training). However, some studies have found that this type of training can actually do more harm than good. Angela Hall begins this People Talk podcast series with a frank discussion on DEI training.

]]> Thu, 29 Oct 2020 06:00:00 -0400 CX of M Radio CX of M Radio 1391 With the events of 2020, increasingly more organizations are having conversations about diversity, equity, and inclusion (DEI). Many organizations are requiring that their employees participate in mandatory DEI training (including implicit bias training). However, some studies have found that this type of training can actually do more harm than good. Angela Hall begins this People Talk podcast series with a frank discussion on DEI training. With the events of 2020, increasingly more organizations are having conversations about diversity, equity, and inclusion (DEI). Many organizations are requiring that their employees participate in mandatory DEI training (including implicit bias training). employee experience, employee engagement, human resources No