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    <description>Hear exclusive interviews with the experts who are changing the world of work in these monthly special public episodes. Boost your management and leadership skills, improve your personal effectiveness, and have more fun in your job, as you discover priceless ways to dial down the difficulty – one pain point at a time. The unmissable weekly episodes are available exclusively to Mindtools members. To join us, visit mindtools.com – then tune in every week to meet world-leading authors, researchers and practitioners, all with valuable advice to share about doing better and feeling better at work.</description>
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    <pubDate>Wed, 15 Jul 2026 15:27:58 +0000</pubDate>
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    <itunes:summary>Hear exclusive interviews with the experts who are changing the world of work in these monthly special public episodes. Boost your management and leadership skills, improve your personal effectiveness, and have more fun in your job, as you discover priceless ways to dial down the difficulty – one pain point at a time. The unmissable weekly episodes are available exclusively to Mindtools members. To join us, visit mindtools.com – then tune in every week to meet world-leading authors, researchers and practitioners, all with valuable advice to share about doing better and feeling better at work.</itunes:summary>
    <itunes:subtitle>Hear exclusive interviews with the experts who are changing the world of work in these monthly special public episodes.</itunes:subtitle>
    <itunes:keywords>management, leadership, manager skills, manager development, career development, Learning and Development, business skills</itunes:keywords>
    <itunes:owner>
      <itunes:name>Mindtools</itunes:name>
      <itunes:email>chall@mindtools.com</itunes:email>
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    <itunes:complete>No</itunes:complete>
    <itunes:explicit>No</itunes:explicit>
    <item>
      <title>Beyond Pride Month: Where Are There Still Barriers to Equity? With Adrian Winter</title>
      <itunes:episode>139</itunes:episode>
      <podcast:episode>139</podcast:episode>
      <itunes:title>Beyond Pride Month: Where Are There Still Barriers to Equity? With Adrian Winter</itunes:title>
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      <description>
        <![CDATA[<p>In this special free episode of the Pain Points podcast, Jonathan Hancock talks to Adrian Winter, a trans person working in the climate events space, to explore what really happens after the rainbow flags come down.</p><p>Adrian shares candid insights into the challenges LGBTQ+ people still face and asks what meaningful, sustained support should look like during the other eleven months of the year!</p><p>Explore the back catalogue of Pain Points, plus thousands of expert management and leadership development resources by becoming a Mindtools member today! https://www.mindtools.com/signup/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>#management #leadershipdevelopment #leadership #managers #managerdevelopment #learninganddevelopment #learningculture #mindtools #pride #pridemonth #inclusionmatters #workplaceinclusion </p>]]>
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      <content:encoded>
        <![CDATA[<p>In this special free episode of the Pain Points podcast, Jonathan Hancock talks to Adrian Winter, a trans person working in the climate events space, to explore what really happens after the rainbow flags come down.</p><p>Adrian shares candid insights into the challenges LGBTQ+ people still face and asks what meaningful, sustained support should look like during the other eleven months of the year!</p><p>Explore the back catalogue of Pain Points, plus thousands of expert management and leadership development resources by becoming a Mindtools member today! https://www.mindtools.com/signup/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>#management #leadershipdevelopment #leadership #managers #managerdevelopment #learninganddevelopment #learningculture #mindtools #pride #pridemonth #inclusionmatters #workplaceinclusion </p>]]>
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      <pubDate>Wed, 15 Jul 2026 15:27:52 +0000</pubDate>
      <author>Mindtools</author>
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      <itunes:author>Mindtools</itunes:author>
      <itunes:duration>2162</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>In this special free episode of the Pain Points podcast, Jonathan Hancock talks to Adrian Winter, a trans person working in the climate events space, to explore what really happens after the rainbow flags come down.</p><p>Adrian shares candid insights into the challenges LGBTQ+ people still face and asks what meaningful, sustained support should look like during the other eleven months of the year!</p><p>Explore the back catalogue of Pain Points, plus thousands of expert management and leadership development resources by becoming a Mindtools member today! https://www.mindtools.com/signup/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>#management #leadershipdevelopment #leadership #managers #managerdevelopment #learninganddevelopment #learningculture #mindtools #pride #pridemonth #inclusionmatters #workplaceinclusion </p>]]>
      </itunes:summary>
      <itunes:keywords>management, leadership, manager skills, manager development, career development, Learning and Development, business skills</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
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    <item>
      <title>What's AI Upskilling REALLY About? With Rodrigo Bolaños</title>
      <itunes:episode>136</itunes:episode>
      <podcast:episode>136</podcast:episode>
      <itunes:title>What's AI Upskilling REALLY About? With Rodrigo Bolaños</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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      <description>
        <![CDATA[<p>In this special free episode of the Pain Points podcast, we meet Mindtools Kineo's Head of AI Strategy, Rodrigo Bolaños, who believes that the biggest barrier to AI success isn't the technology. It's workforce capability.</p><p>Find out why AI value depends on human judgment, how productivity gains vary dramatically by skill level, and why AI literacy is quickly becoming a governance issue, not just a check-box learning initiative.</p><p>Explore the back catalogue of Pain Points, plus thousands of expert management and leadership development resources by becoming a Mindtools member today! https://www.mindtools.com/signup/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>#management #leadershipdevelopment #leadership #managers #managerdevelopment #learninganddevelopment #learningculture #mindtools #learninginnovation #mindtools #kineo #ai #aiatwork</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>In this special free episode of the Pain Points podcast, we meet Mindtools Kineo's Head of AI Strategy, Rodrigo Bolaños, who believes that the biggest barrier to AI success isn't the technology. It's workforce capability.</p><p>Find out why AI value depends on human judgment, how productivity gains vary dramatically by skill level, and why AI literacy is quickly becoming a governance issue, not just a check-box learning initiative.</p><p>Explore the back catalogue of Pain Points, plus thousands of expert management and leadership development resources by becoming a Mindtools member today! https://www.mindtools.com/signup/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>#management #leadershipdevelopment #leadership #managers #managerdevelopment #learninganddevelopment #learningculture #mindtools #learninginnovation #mindtools #kineo #ai #aiatwork</p>]]>
      </content:encoded>
      <pubDate>Wed, 10 Jun 2026 13:00:00 +0000</pubDate>
      <author>Mindtools</author>
      <enclosure url="https://media.transistor.fm/b5251de7/87df1cbd.mp3" length="42000805" type="audio/mpeg"/>
      <itunes:author>Mindtools</itunes:author>
      <itunes:duration>1749</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>In this special free episode of the Pain Points podcast, we meet Mindtools Kineo's Head of AI Strategy, Rodrigo Bolaños, who believes that the biggest barrier to AI success isn't the technology. It's workforce capability.</p><p>Find out why AI value depends on human judgment, how productivity gains vary dramatically by skill level, and why AI literacy is quickly becoming a governance issue, not just a check-box learning initiative.</p><p>Explore the back catalogue of Pain Points, plus thousands of expert management and leadership development resources by becoming a Mindtools member today! https://www.mindtools.com/signup/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>#management #leadershipdevelopment #leadership #managers #managerdevelopment #learninganddevelopment #learningculture #mindtools #learninginnovation #mindtools #kineo #ai #aiatwork</p>]]>
      </itunes:summary>
      <itunes:keywords>management, leadership, AI at work, AI, Artificial Intelligence</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>Why Do I Overthink Everything? With Dr Jessamy Hibberd</title>
      <itunes:episode>128</itunes:episode>
      <podcast:episode>128</podcast:episode>
      <itunes:title>Why Do I Overthink Everything? With Dr Jessamy Hibberd</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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      <description>
        <![CDATA[<p>It's easy to mistake overthinking for diligence and ambition. If your thinking is delaying action... you're spending much more time on past conversations and future issues than is strictly necessary... and you're becoming anxious and stressed in the process... then maybe it's time to tackle your overthinking, and learn some more helpful strategies instead.<br> <br>In this special free episode of the Pain Points podcast, Dr Jessamy Hibberd, clinical psychologist, best-selling author, and the woman behind "The Overthinking Cure", explains why overthinking is such a common problem, especially among high achievers. </p><p>She unpicks the temptation to dig yourself ever deeper into introspection, perfectionism and panic. And she reveals some simple ways to start changing your thinking habits, so that you save time, reduce anxiety and gain greater perspective.</p><p>Explore the back catalogue of Pain Points, plus thousands of expert management and leadership development resources by becoming a Mindtools member today! https://www.mindtools.com/signup/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>#pressure #management #leadershipdevelopment #leadership #managers #managerdevelopment #learninganddevelopment #learningculture #mindtools #learninginnovation #overthinking #anxiety</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>It's easy to mistake overthinking for diligence and ambition. If your thinking is delaying action... you're spending much more time on past conversations and future issues than is strictly necessary... and you're becoming anxious and stressed in the process... then maybe it's time to tackle your overthinking, and learn some more helpful strategies instead.<br> <br>In this special free episode of the Pain Points podcast, Dr Jessamy Hibberd, clinical psychologist, best-selling author, and the woman behind "The Overthinking Cure", explains why overthinking is such a common problem, especially among high achievers. </p><p>She unpicks the temptation to dig yourself ever deeper into introspection, perfectionism and panic. And she reveals some simple ways to start changing your thinking habits, so that you save time, reduce anxiety and gain greater perspective.</p><p>Explore the back catalogue of Pain Points, plus thousands of expert management and leadership development resources by becoming a Mindtools member today! https://www.mindtools.com/signup/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>#pressure #management #leadershipdevelopment #leadership #managers #managerdevelopment #learninganddevelopment #learningculture #mindtools #learninginnovation #overthinking #anxiety</p>]]>
      </content:encoded>
      <pubDate>Wed, 15 Apr 2026 16:00:00 +0000</pubDate>
      <author>Mindtools</author>
      <enclosure url="https://media.transistor.fm/9dd39974/3e5ca092.mp3" length="39480229" type="audio/mpeg"/>
      <itunes:author>Mindtools</itunes:author>
      <itunes:duration>1644</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>It's easy to mistake overthinking for diligence and ambition. If your thinking is delaying action... you're spending much more time on past conversations and future issues than is strictly necessary... and you're becoming anxious and stressed in the process... then maybe it's time to tackle your overthinking, and learn some more helpful strategies instead.<br> <br>In this special free episode of the Pain Points podcast, Dr Jessamy Hibberd, clinical psychologist, best-selling author, and the woman behind "The Overthinking Cure", explains why overthinking is such a common problem, especially among high achievers. </p><p>She unpicks the temptation to dig yourself ever deeper into introspection, perfectionism and panic. And she reveals some simple ways to start changing your thinking habits, so that you save time, reduce anxiety and gain greater perspective.</p><p>Explore the back catalogue of Pain Points, plus thousands of expert management and leadership development resources by becoming a Mindtools member today! https://www.mindtools.com/signup/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>#pressure #management #leadershipdevelopment #leadership #managers #managerdevelopment #learninganddevelopment #learningculture #mindtools #learninginnovation #overthinking #anxiety</p>]]>
      </itunes:summary>
      <itunes:keywords>management, leadership, manager skills, manager development, career development, Learning and Development, business skills</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>Do Morals Matter for Managers? With Tom "Tipper X" Hardin</title>
      <itunes:episode>126</itunes:episode>
      <podcast:episode>126</podcast:episode>
      <itunes:title>Do Morals Matter for Managers? With Tom "Tipper X" Hardin</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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      <link>https://share.transistor.fm/s/2c4ce169</link>
      <description>
        <![CDATA[<p>Tom Hardin was once a rising hedge-fund analyst on Wall Street. In his twenties, he made four insider trades – and got caught.</p><p>Facing prison, Tom made an extraordinary choice: to wear a wire for the FBI. His undercover work led to more than 20 convictions in one of the largest insider-trading investigations of its time.</p><p>Today, Tom helps managers and leaders understand how pressure, culture and ambition can quietly lead good people astray – and, crucially, how to spot the warning signs.</p><p>In this special free episode of the Pain Points podcast, meet the man codenamed "Tipper X," and discover how to defend yourself and your people against moral drift.</p><p>Explore the back catalogue of Pain Points, plus thousands of expert management and leadership development resources by becoming a Mindtools member today! https://www.mindtools.com/signup/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>#pressure #management #leadershipdevelopment #leadership #managers #managerdevelopment #learninganddevelopment #learningculture #mindtools #learninginnovation #mindtools #kineo #ethics #business</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Tom Hardin was once a rising hedge-fund analyst on Wall Street. In his twenties, he made four insider trades – and got caught.</p><p>Facing prison, Tom made an extraordinary choice: to wear a wire for the FBI. His undercover work led to more than 20 convictions in one of the largest insider-trading investigations of its time.</p><p>Today, Tom helps managers and leaders understand how pressure, culture and ambition can quietly lead good people astray – and, crucially, how to spot the warning signs.</p><p>In this special free episode of the Pain Points podcast, meet the man codenamed "Tipper X," and discover how to defend yourself and your people against moral drift.</p><p>Explore the back catalogue of Pain Points, plus thousands of expert management and leadership development resources by becoming a Mindtools member today! https://www.mindtools.com/signup/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>#pressure #management #leadershipdevelopment #leadership #managers #managerdevelopment #learninganddevelopment #learningculture #mindtools #learninginnovation #mindtools #kineo #ethics #business</p>]]>
      </content:encoded>
      <pubDate>Wed, 01 Apr 2026 15:00:00 +0000</pubDate>
      <author>Mindtools</author>
      <enclosure url="https://media.transistor.fm/2c4ce169/f15258bd.mp3" length="45751449" type="audio/mpeg"/>
      <itunes:author>Mindtools</itunes:author>
      <itunes:duration>1905</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Tom Hardin was once a rising hedge-fund analyst on Wall Street. In his twenties, he made four insider trades – and got caught.</p><p>Facing prison, Tom made an extraordinary choice: to wear a wire for the FBI. His undercover work led to more than 20 convictions in one of the largest insider-trading investigations of its time.</p><p>Today, Tom helps managers and leaders understand how pressure, culture and ambition can quietly lead good people astray – and, crucially, how to spot the warning signs.</p><p>In this special free episode of the Pain Points podcast, meet the man codenamed "Tipper X," and discover how to defend yourself and your people against moral drift.</p><p>Explore the back catalogue of Pain Points, plus thousands of expert management and leadership development resources by becoming a Mindtools member today! https://www.mindtools.com/signup/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>#pressure #management #leadershipdevelopment #leadership #managers #managerdevelopment #learninganddevelopment #learningculture #mindtools #learninginnovation #mindtools #kineo #ethics #business</p>]]>
      </itunes:summary>
      <itunes:keywords>management, leadership, manager skills, manager development, career development, Learning and Development, business skills</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>How Do You Manage the Pressure to Make Money? With Sabina Nawaz</title>
      <itunes:episode>123</itunes:episode>
      <podcast:episode>123</podcast:episode>
      <itunes:title>How Do You Manage the Pressure to Make Money? With Sabina Nawaz</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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      <link>https://share.transistor.fm/s/804b3ae5</link>
      <description>
        <![CDATA[<p>Commerciality doesn't come naturally to everyone. And if you've never had financial targets to hit, or felt the pressure to be profitable, how do you start to think commercially when you become a manager?</p><p>How do you get the people in the team (who were very recently your peers) to do the things that make the money?</p><p>And how does commerciality change the way you operate in your everyday role?</p><p>In this special free episode of the Pain Points podcast, author, coach, and management guru Sabina Nawaz explains how to prepare for "profit pressures" before you become a manager.</p><p>And if you're managing already, she reveals how to use your new power wisely, to get the best out of your people, and to secure the best possible returns for everyone.</p><p>Discover more about managing power and pressure in our brand new Expert Skill Bite from Sabina Nawaz, 'Essential Skills for New Managers'.<br>Join today to get started: https://www.mindtools.com/individuals/skill-bites/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>Explore the back catalogue of Pain Points, plus thousands of expert management and leadership development resources by becoming a Mindtools member today! https://www.mindtools.com/signup/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>#pressure #power #newmanager #sabinanawaz #management #leadershipdevelopment #leadership #managers #managerdevelopment #learninganddevelopment #learningculture #mindtools #learninginnovation #empathy #emotionalintelligence</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Commerciality doesn't come naturally to everyone. And if you've never had financial targets to hit, or felt the pressure to be profitable, how do you start to think commercially when you become a manager?</p><p>How do you get the people in the team (who were very recently your peers) to do the things that make the money?</p><p>And how does commerciality change the way you operate in your everyday role?</p><p>In this special free episode of the Pain Points podcast, author, coach, and management guru Sabina Nawaz explains how to prepare for "profit pressures" before you become a manager.</p><p>And if you're managing already, she reveals how to use your new power wisely, to get the best out of your people, and to secure the best possible returns for everyone.</p><p>Discover more about managing power and pressure in our brand new Expert Skill Bite from Sabina Nawaz, 'Essential Skills for New Managers'.<br>Join today to get started: https://www.mindtools.com/individuals/skill-bites/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>Explore the back catalogue of Pain Points, plus thousands of expert management and leadership development resources by becoming a Mindtools member today! https://www.mindtools.com/signup/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>#pressure #power #newmanager #sabinanawaz #management #leadershipdevelopment #leadership #managers #managerdevelopment #learninganddevelopment #learningculture #mindtools #learninginnovation #empathy #emotionalintelligence</p>]]>
      </content:encoded>
      <pubDate>Wed, 11 Mar 2026 13:00:00 +0000</pubDate>
      <author>Mindtools</author>
      <enclosure url="https://media.transistor.fm/804b3ae5/5aa9811f.mp3" length="32336979" type="audio/mpeg"/>
      <itunes:author>Mindtools</itunes:author>
      <itunes:duration>1346</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Commerciality doesn't come naturally to everyone. And if you've never had financial targets to hit, or felt the pressure to be profitable, how do you start to think commercially when you become a manager?</p><p>How do you get the people in the team (who were very recently your peers) to do the things that make the money?</p><p>And how does commerciality change the way you operate in your everyday role?</p><p>In this special free episode of the Pain Points podcast, author, coach, and management guru Sabina Nawaz explains how to prepare for "profit pressures" before you become a manager.</p><p>And if you're managing already, she reveals how to use your new power wisely, to get the best out of your people, and to secure the best possible returns for everyone.</p><p>Discover more about managing power and pressure in our brand new Expert Skill Bite from Sabina Nawaz, 'Essential Skills for New Managers'.<br>Join today to get started: https://www.mindtools.com/individuals/skill-bites/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>Explore the back catalogue of Pain Points, plus thousands of expert management and leadership development resources by becoming a Mindtools member today! https://www.mindtools.com/signup/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>#pressure #power #newmanager #sabinanawaz #management #leadershipdevelopment #leadership #managers #managerdevelopment #learninganddevelopment #learningculture #mindtools #learninginnovation #empathy #emotionalintelligence</p>]]>
      </itunes:summary>
      <itunes:keywords>management, leadership, manager skills, manager development, career development, Learning and Development, business skills</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>What's the Problem With Empathy? With Anna Barnett</title>
      <itunes:episode>108</itunes:episode>
      <podcast:episode>108</podcast:episode>
      <itunes:title>What's the Problem With Empathy? With Anna Barnett</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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      <link>https://share.transistor.fm/s/8135c3a1</link>
      <description>
        <![CDATA[<p>You can't be too empathetic, right?</p><p>Wrong – according to the latest Mindtools report. "The Empathy Problem" reveals the damaging impacts of having too much – or too little – empathy, especially when it comes to making decisions at work.</p><p>Strategizing, prioritizing, delegating... all the things you need to be good at are affected by the way you handle your emotions. And empathy is key, because it influences trust, guides decision making, and shapes relationships within teams.</p><p>In this special free episode of the Pain Points podcast, meet Dr Anna Barnett, author of the report, and self-confessed empath. What has she learned about the pitfalls of empathy in her own working life? And how can we all benefit from improving our self-awareness, having more authentic conversations, and getting empathy right?</p><p>Download your free copy of the full research report here: https://www.mindtools.com/thought-leadership/reports/the-empathy-problem-balancing-emotion-in-decision-making/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>Explore the back catalogue of Pain Points, plus thousands of expert management and leadership development resources by becoming a Mindtools member today! https://www.mindtools.com/signup/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>#management #leadershipdevelopment #leadership #managers #managerdevelopment #learninganddevelopment #learningculture #mindtools #learninginnovation #empathy #emotionalintelligence</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>You can't be too empathetic, right?</p><p>Wrong – according to the latest Mindtools report. "The Empathy Problem" reveals the damaging impacts of having too much – or too little – empathy, especially when it comes to making decisions at work.</p><p>Strategizing, prioritizing, delegating... all the things you need to be good at are affected by the way you handle your emotions. And empathy is key, because it influences trust, guides decision making, and shapes relationships within teams.</p><p>In this special free episode of the Pain Points podcast, meet Dr Anna Barnett, author of the report, and self-confessed empath. What has she learned about the pitfalls of empathy in her own working life? And how can we all benefit from improving our self-awareness, having more authentic conversations, and getting empathy right?</p><p>Download your free copy of the full research report here: https://www.mindtools.com/thought-leadership/reports/the-empathy-problem-balancing-emotion-in-decision-making/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>Explore the back catalogue of Pain Points, plus thousands of expert management and leadership development resources by becoming a Mindtools member today! https://www.mindtools.com/signup/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>#management #leadershipdevelopment #leadership #managers #managerdevelopment #learninganddevelopment #learningculture #mindtools #learninginnovation #empathy #emotionalintelligence</p>]]>
      </content:encoded>
      <pubDate>Wed, 05 Nov 2025 13:00:00 +0000</pubDate>
      <author>Mindtools</author>
      <enclosure url="https://media.transistor.fm/8135c3a1/d65da2c3.mp3" length="33495860" type="audio/mpeg"/>
      <itunes:author>Mindtools</itunes:author>
      <itunes:image href="https://img.transistorcdn.com/3mn5e9V144f5LNc4aslsMRWlpbLoYTj26rH_elTrKPI/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS80ZTJh/MjU4YWYyNTczNWMz/MzYyZDlmMjU1MGI3/OWMzZS5qcGc.jpg"/>
      <itunes:duration>1394</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>You can't be too empathetic, right?</p><p>Wrong – according to the latest Mindtools report. "The Empathy Problem" reveals the damaging impacts of having too much – or too little – empathy, especially when it comes to making decisions at work.</p><p>Strategizing, prioritizing, delegating... all the things you need to be good at are affected by the way you handle your emotions. And empathy is key, because it influences trust, guides decision making, and shapes relationships within teams.</p><p>In this special free episode of the Pain Points podcast, meet Dr Anna Barnett, author of the report, and self-confessed empath. What has she learned about the pitfalls of empathy in her own working life? And how can we all benefit from improving our self-awareness, having more authentic conversations, and getting empathy right?</p><p>Download your free copy of the full research report here: https://www.mindtools.com/thought-leadership/reports/the-empathy-problem-balancing-emotion-in-decision-making/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>Explore the back catalogue of Pain Points, plus thousands of expert management and leadership development resources by becoming a Mindtools member today! https://www.mindtools.com/signup/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>#management #leadershipdevelopment #leadership #managers #managerdevelopment #learninganddevelopment #learningculture #mindtools #learninginnovation #empathy #emotionalintelligence</p>]]>
      </itunes:summary>
      <itunes:keywords>management, leadership, manager skills, manager development, career development, Learning and Development, business skills</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>Why Do the Best People Keep Leaving? With Mark Peters</title>
      <itunes:episode>102</itunes:episode>
      <podcast:episode>102</podcast:episode>
      <itunes:title>Why Do the Best People Keep Leaving? With Mark Peters</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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      <description>
        <![CDATA[<p>Take a listen to this special free episode of our member exclusive podcast Pain Points. This weekly podcast is available to Mindtools subscribers in our Content Hub library.</p><p>If you help your people to learn and grow, won't they just set their sights on new opportunities – and leave?<br> <br>On the Pain Points podcast this week, CEO and author Mark Peters presents a powerful case for investing in L&amp;D, especially if it drives careers forward. Mark's on a mission to show employers why investing in talent helps their organizations to flourish, and strengthens their sectors for the future, as well as supporting their people to excel today.</p><p>Explore the back catalogue of Pain Points, plus thousands of expert management and leadership development resources by becoming a Mindtools member today! https://www.mindtools.com/signup/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>#management #leadershipdevelopment #leadership #managers #managerdevelopment #learninganddevelopment #learningculture #mindtools #MarkPeters #learninginnovation</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Take a listen to this special free episode of our member exclusive podcast Pain Points. This weekly podcast is available to Mindtools subscribers in our Content Hub library.</p><p>If you help your people to learn and grow, won't they just set their sights on new opportunities – and leave?<br> <br>On the Pain Points podcast this week, CEO and author Mark Peters presents a powerful case for investing in L&amp;D, especially if it drives careers forward. Mark's on a mission to show employers why investing in talent helps their organizations to flourish, and strengthens their sectors for the future, as well as supporting their people to excel today.</p><p>Explore the back catalogue of Pain Points, plus thousands of expert management and leadership development resources by becoming a Mindtools member today! https://www.mindtools.com/signup/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>#management #leadershipdevelopment #leadership #managers #managerdevelopment #learninganddevelopment #learningculture #mindtools #MarkPeters #learninginnovation</p>]]>
      </content:encoded>
      <pubDate>Wed, 24 Sep 2025 13:00:00 +0000</pubDate>
      <author>Mindtools</author>
      <enclosure url="https://media.transistor.fm/fc307e53/d93013c9.mp3" length="40626081" type="audio/mpeg"/>
      <itunes:author>Mindtools</itunes:author>
      <itunes:image href="https://img.transistorcdn.com/Pvq7HJqTtakxzqlY6RFwcKydyY14QFZKBEoRu8u2JbE/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8zMmJj/MjRhYmE1MTY4ZWE2/MDMzN2UzMTAwNGE2/N2NkZC5qcGc.jpg"/>
      <itunes:duration>1691</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Take a listen to this special free episode of our member exclusive podcast Pain Points. This weekly podcast is available to Mindtools subscribers in our Content Hub library.</p><p>If you help your people to learn and grow, won't they just set their sights on new opportunities – and leave?<br> <br>On the Pain Points podcast this week, CEO and author Mark Peters presents a powerful case for investing in L&amp;D, especially if it drives careers forward. Mark's on a mission to show employers why investing in talent helps their organizations to flourish, and strengthens their sectors for the future, as well as supporting their people to excel today.</p><p>Explore the back catalogue of Pain Points, plus thousands of expert management and leadership development resources by becoming a Mindtools member today! https://www.mindtools.com/signup/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>#management #leadershipdevelopment #leadership #managers #managerdevelopment #learninganddevelopment #learningculture #mindtools #MarkPeters #learninginnovation</p>]]>
      </itunes:summary>
      <itunes:keywords>management, leadership, manager skills, manager development, career development, Learning and Development, business skills</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
    </item>
    <item>
      <title>What's Managing Got to Do With Learning? With Carl Akintola</title>
      <itunes:episode>96</itunes:episode>
      <podcast:episode>96</podcast:episode>
      <itunes:title>What's Managing Got to Do With Learning? With Carl Akintola</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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      <description>
        <![CDATA[<p>Take a listen to this special free episode of our member exclusive podcast Pain Points. This weekly podcast is available to Mindtools subscribers in our Content Hub library.</p><p>Can you be a manager and a leader of learning?</p><p>On this episode of Pain Points, Carl Akintola explores L&amp;D from different perspectives, revealing how businesses can equip their managers to understand and implement learning that works – and what those managers can do from today to become on-the-ground leaders of learning.</p><p>Explore the back catalogue of Pain Points, plus thousands of expert management and leadership development resources by becoming a Mindtools member today! https://www.mindtools.com/signup/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>#management #leadershipdevelopment #leadership #managers #managerdevelopment #learninganddevelopment #learningculture #mindtools #CarlAkintola</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Take a listen to this special free episode of our member exclusive podcast Pain Points. This weekly podcast is available to Mindtools subscribers in our Content Hub library.</p><p>Can you be a manager and a leader of learning?</p><p>On this episode of Pain Points, Carl Akintola explores L&amp;D from different perspectives, revealing how businesses can equip their managers to understand and implement learning that works – and what those managers can do from today to become on-the-ground leaders of learning.</p><p>Explore the back catalogue of Pain Points, plus thousands of expert management and leadership development resources by becoming a Mindtools member today! https://www.mindtools.com/signup/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>#management #leadershipdevelopment #leadership #managers #managerdevelopment #learninganddevelopment #learningculture #mindtools #CarlAkintola</p>]]>
      </content:encoded>
      <pubDate>Wed, 13 Aug 2025 14:00:00 +0000</pubDate>
      <author>Mindtools</author>
      <enclosure url="https://media.transistor.fm/5f1d9e2f/9a31fca7.mp3" length="43134565" type="audio/mpeg"/>
      <itunes:author>Mindtools</itunes:author>
      <itunes:image href="https://img.transistorcdn.com/W0XmAO9qWtjmCyyC-k94e1CFHHPwzC4Py1s0AJgxs4c/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mNDdm/ZWMwY2ZiNWZmZWI2/NzRhMDFlMzlmOTlm/NTYwYi5qcGc.jpg"/>
      <itunes:duration>1796</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Take a listen to this special free episode of our member exclusive podcast Pain Points. This weekly podcast is available to Mindtools subscribers in our Content Hub library.</p><p>Can you be a manager and a leader of learning?</p><p>On this episode of Pain Points, Carl Akintola explores L&amp;D from different perspectives, revealing how businesses can equip their managers to understand and implement learning that works – and what those managers can do from today to become on-the-ground leaders of learning.</p><p>Explore the back catalogue of Pain Points, plus thousands of expert management and leadership development resources by becoming a Mindtools member today! https://www.mindtools.com/signup/?utm_source=spotify&amp;utm_medium=social&amp;utm_campaign=pain_points&amp;utm_content=full_free</p><p>#management #leadershipdevelopment #leadership #managers #managerdevelopment #learninganddevelopment #learningculture #mindtools #CarlAkintola</p>]]>
      </itunes:summary>
      <itunes:keywords>management, leadership, manager skills, manager development, career development, Learning and Development, business skills</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
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