Optometrists Building Empires Transistor (https://transistor.fm) https://feeds.transistor.fm/optometrists-building-empires Welcome to Optometrists Building Empires! Each week, host Ankit Patel, explores the journey of practice ownership and leadership in optometry with some of the top minds in his field. This show is sponsored by My Business Care Team: We help increase revenue, reduce costs, and reduce staffing headaches. Let's build your empire together! 2024 Ringmaster Conversational Marketing 866a7875-c4f0-5cf7-b83d-311ca2744a1f no Ankit Patel Welcome to Optometrists Building Empires! en Thu, 30 Apr 2026 05:00:11 -0400 Thu, 30 Apr 2026 05:03:38 -0400 http://buildingempires.live https://img.transistorcdn.com/CNhq_7pTx9eUI4rEQ7jE1ejXVLPDhAVTd7Xbt7d2eek/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS83N2Jh/YWIyNmE5MGNiZTA3/YTRhZDQ2Nzc2OTUw/YzQyOS5qcGc.jpg Optometrists Building Empires http://buildingempires.live episodic Ankit Patel Welcome to Optometrists Building Empires! Each week, host Ankit Patel, explores the journey of practice ownership and leadership in optometry with some of the top minds in his field. This show is sponsored by My Business Care Team: We help increase revenue, reduce costs, and reduce staffing headaches. Let's build your empire together! Welcome to Optometrists Building Empires. Optometrists, Growth, Client Efficiency Ringmaster Conversational Marketing optometristsbuildingempires@ringmaster.com No No The Partnership That Lasted 23 Years and Counting - Kerry Giedd - Episode # 091 91 91 The Partnership That Lasted 23 Years and Counting - Kerry Giedd - Episode # 091 full 60e5332f-f583-488a-b280-903ceb4f4b17 https://share.transistor.fm/s/d4e213cb What if building an empire had nothing to do with how many locations you own and everything to do with the life you design along the way? In this episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Kerry Giedd, co-founder of Eola Eyes in Orlando, Fellow of the American Academy of Optometry, and nationally recognized speaker. Kerry shares the full arc of her 23-year journey in private practice, from a sushi restaurant conversation that sparked a partnership to weathering hurricanes, economic downturns, and staffing challenges without losing sight of what matters most. She also digs into the real-world mechanics of insurance navigation, virtual staffing, patient experience, and the mindset shifts that keep a practice thriving long-term.

Takeaways:

  • Intentional partnership design from day one reduces conflict later. Start aligned to create a foundation that can weather the inevitable seasons of change without fracturing under pressure.
  • Setbacks are part of the timeline, not a detour from it. The ability to keep your eye on the long game is often what separates practices that survive from those that don't.
  • Designing a practice around your life is a legitimate strategy. Intentional structure creates sustainability and prevents the burnout that comes from treating your exam room like a treadmill you can never step off.
  • Outsourcing strategically preserves your onsite team. Virtual assistants, out-of-network billing tools, and thoughtful delegation allow a lean team to perform without burning out, but the investment in training and onboarding that support is non-negotiable.
  • The best mentor doesn't have to be nearby or in your specialty. Kerry's earliest career model showed her what clinical excellence, ethical practice, and a full personal life could look like together. That image carried her for decades.

Quote of the Show:

  • “You realize, especially as you get older, life isn’t perfect. Perfect is the enemy of good.” - Kerry Giedd  


Links:


Shoutouts:


Ways to Tune In:

]]> What if building an empire had nothing to do with how many locations you own and everything to do with the life you design along the way? In this episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Kerry Giedd, co-founder of Eola Eyes in Orlando, Fellow of the American Academy of Optometry, and nationally recognized speaker. Kerry shares the full arc of her 23-year journey in private practice, from a sushi restaurant conversation that sparked a partnership to weathering hurricanes, economic downturns, and staffing challenges without losing sight of what matters most. She also digs into the real-world mechanics of insurance navigation, virtual staffing, patient experience, and the mindset shifts that keep a practice thriving long-term.

Takeaways:

  • Intentional partnership design from day one reduces conflict later. Start aligned to create a foundation that can weather the inevitable seasons of change without fracturing under pressure.
  • Setbacks are part of the timeline, not a detour from it. The ability to keep your eye on the long game is often what separates practices that survive from those that don't.
  • Designing a practice around your life is a legitimate strategy. Intentional structure creates sustainability and prevents the burnout that comes from treating your exam room like a treadmill you can never step off.
  • Outsourcing strategically preserves your onsite team. Virtual assistants, out-of-network billing tools, and thoughtful delegation allow a lean team to perform without burning out, but the investment in training and onboarding that support is non-negotiable.
  • The best mentor doesn't have to be nearby or in your specialty. Kerry's earliest career model showed her what clinical excellence, ethical practice, and a full personal life could look like together. That image carried her for decades.

Quote of the Show:

  • “You realize, especially as you get older, life isn’t perfect. Perfect is the enemy of good.” - Kerry Giedd  


Links:


Shoutouts:


Ways to Tune In:

]]> Thu, 30 Apr 2026 05:00:00 -0400 Ankit Patel Ankit Patel 2591 What if building an empire had nothing to do with how many locations you own and everything to do with the life you design along the way? In this episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Kerry Giedd, co-founder of Eola Eyes in Orlando, Fellow of the American Academy of Optometry, and nationally recognized speaker. Kerry shares the full arc of her 23-year journey in private practice, from a sushi restaurant conversation that sparked a partnership to weathering hurricanes, economic downturns, and staffing challenges without losing sight of what matters most. She also digs into the real-world mechanics of insurance navigation, virtual staffing, patient experience, and the mindset shifts that keep a practice thriving long-term.

Takeaways:

  • Intentional partnership design from day one reduces conflict later. Start aligned to create a foundation that can weather the inevitable seasons of change without fracturing under pressure.
  • Setbacks are part of the timeline, not a detour from it. The ability to keep your eye on the long game is often what separates practices that survive from those that don't.
  • Designing a practice around your life is a legitimate strategy. Intentional structure creates sustainability and prevents the burnout that comes from treating your exam room like a treadmill you can never step off.
  • Outsourcing strategically preserves your onsite team. Virtual assistants, out-of-network billing tools, and thoughtful delegation allow a lean team to perform without burning out, but the investment in training and onboarding that support is non-negotiable.
  • The best mentor doesn't have to be nearby or in your specialty. Kerry's earliest career model showed her what clinical excellence, ethical practice, and a full personal life could look like together. That image carried her for decades.

Quote of the Show:

  • “You realize, especially as you get older, life isn’t perfect. Perfect is the enemy of good.” - Kerry Giedd  


Links:


Shoutouts:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Erica Weser Stop Chasing Prestige - Nathan Heilman - Optometrists Building Empires - Episode # 090 90 90 Stop Chasing Prestige - Nathan Heilman - Optometrists Building Empires - Episode # 090 full 5836e6e3-32f4-430c-aa74-a4310ab4a68c https://share.transistor.fm/s/ae72bca7 What if the most important thing you build as a practice owner isn't the practice itself, but the life and the people surrounding it? In this episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Nathan Heilman, eye disease specialist, former U.S. Navy optometry department leader, and founder of River Valley Eye Professionals. Nathan shares a career path that has wound through military service, a LASIK grind that nearly broke him, the pandemic-forced reckoning that changed how he leads, and ultimately, a deliberate decision to sell his practice to an MSO on his own terms. Nathan's story is a candid look at what it actually takes to build something lasting, and what it means to know when it's time to evolve.

 Takeaways:

  • Your support system is the foundation of everything. No amount of grit, intelligence, or determination can replace the value of mentors or a trusted team.
  • Owning a job and owning a business are not the same thing. Until you build systems and people that can run independently of you, you haven't built a practice; you've built a dependency.
  • People management is the most overlooked part of practice ownership. Hiring for personality and emotional intelligence over skills can build a more adaptable, patient-centered team.
  • Selling doesn't have to mean surrendering. A well-timed, strategic partnership can preserve your brand, protect your staff, and give you space to step into the next phase of your career on your own terms.
  • Empire isn't a number or a location count. It's the impact you make on patients, your team, and your family, and what that looks like is yours to define.


Quote of the Show:

  • “ I wanted to provide care to individuals in a way that I saw fit, that wasn't dictated by someone else, who was telling me how long to work, how many patients to see, or what I was supposed to be prescribing.” - Nathan Heilman


Links:


Ways to Tune In:

]]> What if the most important thing you build as a practice owner isn't the practice itself, but the life and the people surrounding it? In this episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Nathan Heilman, eye disease specialist, former U.S. Navy optometry department leader, and founder of River Valley Eye Professionals. Nathan shares a career path that has wound through military service, a LASIK grind that nearly broke him, the pandemic-forced reckoning that changed how he leads, and ultimately, a deliberate decision to sell his practice to an MSO on his own terms. Nathan's story is a candid look at what it actually takes to build something lasting, and what it means to know when it's time to evolve.

 Takeaways:

  • Your support system is the foundation of everything. No amount of grit, intelligence, or determination can replace the value of mentors or a trusted team.
  • Owning a job and owning a business are not the same thing. Until you build systems and people that can run independently of you, you haven't built a practice; you've built a dependency.
  • People management is the most overlooked part of practice ownership. Hiring for personality and emotional intelligence over skills can build a more adaptable, patient-centered team.
  • Selling doesn't have to mean surrendering. A well-timed, strategic partnership can preserve your brand, protect your staff, and give you space to step into the next phase of your career on your own terms.
  • Empire isn't a number or a location count. It's the impact you make on patients, your team, and your family, and what that looks like is yours to define.


Quote of the Show:

  • “ I wanted to provide care to individuals in a way that I saw fit, that wasn't dictated by someone else, who was telling me how long to work, how many patients to see, or what I was supposed to be prescribing.” - Nathan Heilman


Links:


Ways to Tune In:

]]> Thu, 23 Apr 2026 05:00:00 -0400 Ankit Patel Ankit Patel 2407 What if the most important thing you build as a practice owner isn't the practice itself, but the life and the people surrounding it? In this episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Nathan Heilman, eye disease specialist, former U.S. Navy optometry department leader, and founder of River Valley Eye Professionals. Nathan shares a career path that has wound through military service, a LASIK grind that nearly broke him, the pandemic-forced reckoning that changed how he leads, and ultimately, a deliberate decision to sell his practice to an MSO on his own terms. Nathan's story is a candid look at what it actually takes to build something lasting, and what it means to know when it's time to evolve.

 Takeaways:

  • Your support system is the foundation of everything. No amount of grit, intelligence, or determination can replace the value of mentors or a trusted team.
  • Owning a job and owning a business are not the same thing. Until you build systems and people that can run independently of you, you haven't built a practice; you've built a dependency.
  • People management is the most overlooked part of practice ownership. Hiring for personality and emotional intelligence over skills can build a more adaptable, patient-centered team.
  • Selling doesn't have to mean surrendering. A well-timed, strategic partnership can preserve your brand, protect your staff, and give you space to step into the next phase of your career on your own terms.
  • Empire isn't a number or a location count. It's the impact you make on patients, your team, and your family, and what that looks like is yours to define.


Quote of the Show:

  • “ I wanted to provide care to individuals in a way that I saw fit, that wasn't dictated by someone else, who was telling me how long to work, how many patients to see, or what I was supposed to be prescribing.” - Nathan Heilman


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Erica Weser Creating the Culture - Kyle Maxam - Optometrists Building Empires - Episode # 089 89 89 Creating the Culture - Kyle Maxam - Optometrists Building Empires - Episode # 089 full 56cc4c20-d80d-4dd0-9a5e-711046b0058d https://share.transistor.fm/s/921489e9 What happens when a business major discovers his true calling on a humanitarian eye care trip to Haiti? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Kyle Maxam, owner of EyeDocs Family Eye Care with two locations in the Dayton, Ohio area. Dr. Maxam shares how finding the right mentor, building a mission-driven culture, and staying intentional about work-life balance helped him grow from a solo practitioner to leading a thriving multi-location practice with three associates. If you’re thinking about practice ownership, expanding to a second location, or just want to hear how putting people first can drive real growth, this episode is for you.

 

Takeaways:

  • Find a mentor who teaches, not just a practice that looks good on paper. When evaluating your first opportunity, prioritize the doctor who wants to pass on their knowledge, not just hand over the keys. 
  • Lead your team, don't drag them. There's a big difference between implementing change and getting your team genuinely bought in. Earn their engagement by bringing them along with you, not just pulling them in a direction they don't understand.
  • Treat a full schedule as an opportunity, not a badge of honor. If you're consistently booked 2 weeks out, that's your signal to add a doctor. Staying accessible to patients is the priority.
  • Be patient in the hiring process. Especially in a small-town market, wait for people who are hardworking, team-oriented, and aligned with your mission. The right culture fit is worth the wait.
  • Plan your second location before you open it. Spend time cross-training staff, putting leadership in place, and matching systems and equipment to your existing office, so day one feels seamless, not chaotic.
  • Step back from the chair to work on the business. Time away from seeing patients is what creates space to build community relationships, develop referral networks, and think strategically about where your practice is headed.
  • Own your culture. If you don't like the environment in your practice, that's on you. Ownership is the opportunity to build the workplace you actually want to show up to every day.


Quote of the Show:

  • "We don't want someone telling us how to take care of our patients. We want to be able to do what's best for them, not what's just best for the bottom line for a corporation." - Kyle Maxam


Links:


Shoutouts:


Ways to Tune In:

]]> What happens when a business major discovers his true calling on a humanitarian eye care trip to Haiti? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Kyle Maxam, owner of EyeDocs Family Eye Care with two locations in the Dayton, Ohio area. Dr. Maxam shares how finding the right mentor, building a mission-driven culture, and staying intentional about work-life balance helped him grow from a solo practitioner to leading a thriving multi-location practice with three associates. If you’re thinking about practice ownership, expanding to a second location, or just want to hear how putting people first can drive real growth, this episode is for you.

 

Takeaways:

  • Find a mentor who teaches, not just a practice that looks good on paper. When evaluating your first opportunity, prioritize the doctor who wants to pass on their knowledge, not just hand over the keys. 
  • Lead your team, don't drag them. There's a big difference between implementing change and getting your team genuinely bought in. Earn their engagement by bringing them along with you, not just pulling them in a direction they don't understand.
  • Treat a full schedule as an opportunity, not a badge of honor. If you're consistently booked 2 weeks out, that's your signal to add a doctor. Staying accessible to patients is the priority.
  • Be patient in the hiring process. Especially in a small-town market, wait for people who are hardworking, team-oriented, and aligned with your mission. The right culture fit is worth the wait.
  • Plan your second location before you open it. Spend time cross-training staff, putting leadership in place, and matching systems and equipment to your existing office, so day one feels seamless, not chaotic.
  • Step back from the chair to work on the business. Time away from seeing patients is what creates space to build community relationships, develop referral networks, and think strategically about where your practice is headed.
  • Own your culture. If you don't like the environment in your practice, that's on you. Ownership is the opportunity to build the workplace you actually want to show up to every day.


Quote of the Show:

  • "We don't want someone telling us how to take care of our patients. We want to be able to do what's best for them, not what's just best for the bottom line for a corporation." - Kyle Maxam


Links:


Shoutouts:


Ways to Tune In:

]]> Thu, 16 Apr 2026 05:00:00 -0400 Ankit Patel Ankit Patel 1858 What happens when a business major discovers his true calling on a humanitarian eye care trip to Haiti? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Kyle Maxam, owner of EyeDocs Family Eye Care with two locations in the Dayton, Ohio area. Dr. Maxam shares how finding the right mentor, building a mission-driven culture, and staying intentional about work-life balance helped him grow from a solo practitioner to leading a thriving multi-location practice with three associates. If you’re thinking about practice ownership, expanding to a second location, or just want to hear how putting people first can drive real growth, this episode is for you.

 

Takeaways:

  • Find a mentor who teaches, not just a practice that looks good on paper. When evaluating your first opportunity, prioritize the doctor who wants to pass on their knowledge, not just hand over the keys. 
  • Lead your team, don't drag them. There's a big difference between implementing change and getting your team genuinely bought in. Earn their engagement by bringing them along with you, not just pulling them in a direction they don't understand.
  • Treat a full schedule as an opportunity, not a badge of honor. If you're consistently booked 2 weeks out, that's your signal to add a doctor. Staying accessible to patients is the priority.
  • Be patient in the hiring process. Especially in a small-town market, wait for people who are hardworking, team-oriented, and aligned with your mission. The right culture fit is worth the wait.
  • Plan your second location before you open it. Spend time cross-training staff, putting leadership in place, and matching systems and equipment to your existing office, so day one feels seamless, not chaotic.
  • Step back from the chair to work on the business. Time away from seeing patients is what creates space to build community relationships, develop referral networks, and think strategically about where your practice is headed.
  • Own your culture. If you don't like the environment in your practice, that's on you. Ownership is the opportunity to build the workplace you actually want to show up to every day.


Quote of the Show:

  • "We don't want someone telling us how to take care of our patients. We want to be able to do what's best for them, not what's just best for the bottom line for a corporation." - Kyle Maxam


Links:


Shoutouts:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Erica Weser 1% Better Everyday - Erika Morrow - Optometrists Building Empires - Episode # 088 88 88 1% Better Everyday - Erika Morrow - Optometrists Building Empires - Episode # 088 full 4a99173f-9ff7-4fd4-aa82-288992780042 https://share.transistor.fm/s/2810659a What does it take to build an optometry practice where patients drive over an hour just for the experience? On this week's episode of Optometrists Building Empires, host Ankit Patel had the honor of talking to Dr. Erika Morrow, an eyecare professional who built ForSight Unique Eye Care & Eye Wear in Savannah, Georgia, on one simple belief: exceptional vision care and personal expression should go hand in hand. Discovering how scouting the right market, obsessing over every detail of the patient experience, and refusing to follow the crowd have helped Dr. Morrow create a practice that her community can't stop talking about. If you're curious about how to truly differentiate your practice or just love a great story of grit and vision, this episode is for you! 

 

Takeaways: 

  • Scout your market before you open your doors. Don't just find a location, find a gap and build something that fills a need no one around you is meeting. Being different by design, not by accident, is what gives you a real competitive edge.
  • Every touchpoint in the patient experience is an opportunity. From the first phone call to the glasses pickup appointment, every interaction is a chance to build loyalty. Don't leave any step of the journey to chance; script it, train it, and refine it constantly.
  • Your phone is your first impression; treat it that way. If your team is wrapping up calls in under 10 minutes, they're leaving connection and revenue on the table. Use that call to learn who the patient is, what they need, and why they left their last provider.
  • Build a team culture that makes people want to stay. Retention isn't just about pay; instead, track patterns like burnout and call-outs, then make structural changes before good people walk out the door. 
  • Unreasonable hospitality is a competitive advantage. Pay attention to the small things patients mention and then do something unexpected about it. A handwritten card or a small gift card costs very little but creates the kind of loyalty no marketing budget can buy.
  • Know which partnerships serve your vision and which ones don't. Not every group, plan, or vendor is the right fit for your practice model. Audit your commitments regularly and don't be afraid to walk away from anything that costs more than it contributes.
  • Stay true to your original vision, especially when outside voices get loud. Consultants, colleagues, and industry norms will all have opinions about how you should run your practice.


Quote of the Show:

  • “When you find out why somebody didn't return somewhere, you learn how to be a better provider yourself." - Erika Morrow


Links:


Shoutouts:


Ways to Tune In:

]]> What does it take to build an optometry practice where patients drive over an hour just for the experience? On this week's episode of Optometrists Building Empires, host Ankit Patel had the honor of talking to Dr. Erika Morrow, an eyecare professional who built ForSight Unique Eye Care & Eye Wear in Savannah, Georgia, on one simple belief: exceptional vision care and personal expression should go hand in hand. Discovering how scouting the right market, obsessing over every detail of the patient experience, and refusing to follow the crowd have helped Dr. Morrow create a practice that her community can't stop talking about. If you're curious about how to truly differentiate your practice or just love a great story of grit and vision, this episode is for you! 

 

Takeaways: 

  • Scout your market before you open your doors. Don't just find a location, find a gap and build something that fills a need no one around you is meeting. Being different by design, not by accident, is what gives you a real competitive edge.
  • Every touchpoint in the patient experience is an opportunity. From the first phone call to the glasses pickup appointment, every interaction is a chance to build loyalty. Don't leave any step of the journey to chance; script it, train it, and refine it constantly.
  • Your phone is your first impression; treat it that way. If your team is wrapping up calls in under 10 minutes, they're leaving connection and revenue on the table. Use that call to learn who the patient is, what they need, and why they left their last provider.
  • Build a team culture that makes people want to stay. Retention isn't just about pay; instead, track patterns like burnout and call-outs, then make structural changes before good people walk out the door. 
  • Unreasonable hospitality is a competitive advantage. Pay attention to the small things patients mention and then do something unexpected about it. A handwritten card or a small gift card costs very little but creates the kind of loyalty no marketing budget can buy.
  • Know which partnerships serve your vision and which ones don't. Not every group, plan, or vendor is the right fit for your practice model. Audit your commitments regularly and don't be afraid to walk away from anything that costs more than it contributes.
  • Stay true to your original vision, especially when outside voices get loud. Consultants, colleagues, and industry norms will all have opinions about how you should run your practice.


Quote of the Show:

  • “When you find out why somebody didn't return somewhere, you learn how to be a better provider yourself." - Erika Morrow


Links:


Shoutouts:


Ways to Tune In:

]]> Thu, 09 Apr 2026 05:00:00 -0400 Ankit Patel Ankit Patel 2379 What does it take to build an optometry practice where patients drive over an hour just for the experience? On this week's episode of Optometrists Building Empires, host Ankit Patel had the honor of talking to Dr. Erika Morrow, an eyecare professional who built ForSight Unique Eye Care & Eye Wear in Savannah, Georgia, on one simple belief: exceptional vision care and personal expression should go hand in hand. Discovering how scouting the right market, obsessing over every detail of the patient experience, and refusing to follow the crowd have helped Dr. Morrow create a practice that her community can't stop talking about. If you're curious about how to truly differentiate your practice or just love a great story of grit and vision, this episode is for you! 

 

Takeaways: 

  • Scout your market before you open your doors. Don't just find a location, find a gap and build something that fills a need no one around you is meeting. Being different by design, not by accident, is what gives you a real competitive edge.
  • Every touchpoint in the patient experience is an opportunity. From the first phone call to the glasses pickup appointment, every interaction is a chance to build loyalty. Don't leave any step of the journey to chance; script it, train it, and refine it constantly.
  • Your phone is your first impression; treat it that way. If your team is wrapping up calls in under 10 minutes, they're leaving connection and revenue on the table. Use that call to learn who the patient is, what they need, and why they left their last provider.
  • Build a team culture that makes people want to stay. Retention isn't just about pay; instead, track patterns like burnout and call-outs, then make structural changes before good people walk out the door. 
  • Unreasonable hospitality is a competitive advantage. Pay attention to the small things patients mention and then do something unexpected about it. A handwritten card or a small gift card costs very little but creates the kind of loyalty no marketing budget can buy.
  • Know which partnerships serve your vision and which ones don't. Not every group, plan, or vendor is the right fit for your practice model. Audit your commitments regularly and don't be afraid to walk away from anything that costs more than it contributes.
  • Stay true to your original vision, especially when outside voices get loud. Consultants, colleagues, and industry norms will all have opinions about how you should run your practice.


Quote of the Show:

  • “When you find out why somebody didn't return somewhere, you learn how to be a better provider yourself." - Erika Morrow


Links:


Shoutouts:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Erica Weser Building a Modern Practice - Justin Nguyen & Alyssa Pack - Optometrists Building Empires - Ep # 087 87 87 Building a Modern Practice - Justin Nguyen & Alyssa Pack - Optometrists Building Empires - Ep # 087 full be968ef3-a929-4fb4-bf75-202fa9843f0c https://share.transistor.fm/s/9d4e2a4a How do you grow 30% year-over-year while building a marriage, a team, and a brand in the same office? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Justin Nguyen and Dr. Alyssa Pack, co-owners of Eyecare at the Cove Optometry in La Jolla, California. They break down how farmers’ markets, local events, and boots-on-the-ground outreach translated into a lot of new patients per year, and how 100+ organic Google reviews strengthened their reputation. You’ll also hear how they navigated staffing struggles, leveraged virtual support, optimized insurance reimbursements, and leaned into specialty services like myopia management, sclerals, and emerging technology to future-proof their practice. If you’re refining your systems, strengthening your team, or looking for smarter ways to grow, this conversation is filled with practical takeaways and real experience. 

Takeaways:

  • Mindset drives momentum. Viewing obstacles as opportunities helped them navigate facility issues, staffing gaps, and early growing pains.
  • Community builds empires. Farmers' markets, art festivals, and door-to-door introductions planted seeds that turned into long-term referrals.
  • Organic reviews matter. They strengthen credibility and influence how new patients choose your practice.
  • Systems create scale. Free up time and strengthen team autonomy by documenting processes and insurance protocols. 
  • Leverage virtual team members. A trained virtual receptionist and scribe improved flow and reduced burnout.
  • Go all-in on specialty care. Offering full-spectrum myopia management and specialty lenses creates differentiation and sustainable growth.
  • Technology is the future. AI, personalized care, and wearables are reshaping optometry, and early adopters will lead.


Quote of the Show:

  • “ We're stronger together. We're great clinicians separately, but we're even better business partners together.” - Alyssa Pack


Links:


Ways to Tune In:

]]> How do you grow 30% year-over-year while building a marriage, a team, and a brand in the same office? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Justin Nguyen and Dr. Alyssa Pack, co-owners of Eyecare at the Cove Optometry in La Jolla, California. They break down how farmers’ markets, local events, and boots-on-the-ground outreach translated into a lot of new patients per year, and how 100+ organic Google reviews strengthened their reputation. You’ll also hear how they navigated staffing struggles, leveraged virtual support, optimized insurance reimbursements, and leaned into specialty services like myopia management, sclerals, and emerging technology to future-proof their practice. If you’re refining your systems, strengthening your team, or looking for smarter ways to grow, this conversation is filled with practical takeaways and real experience. 

Takeaways:

  • Mindset drives momentum. Viewing obstacles as opportunities helped them navigate facility issues, staffing gaps, and early growing pains.
  • Community builds empires. Farmers' markets, art festivals, and door-to-door introductions planted seeds that turned into long-term referrals.
  • Organic reviews matter. They strengthen credibility and influence how new patients choose your practice.
  • Systems create scale. Free up time and strengthen team autonomy by documenting processes and insurance protocols. 
  • Leverage virtual team members. A trained virtual receptionist and scribe improved flow and reduced burnout.
  • Go all-in on specialty care. Offering full-spectrum myopia management and specialty lenses creates differentiation and sustainable growth.
  • Technology is the future. AI, personalized care, and wearables are reshaping optometry, and early adopters will lead.


Quote of the Show:

  • “ We're stronger together. We're great clinicians separately, but we're even better business partners together.” - Alyssa Pack


Links:


Ways to Tune In:

]]> Thu, 02 Apr 2026 05:00:00 -0400 Ankit Patel Ankit Patel 1852 How do you grow 30% year-over-year while building a marriage, a team, and a brand in the same office? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Justin Nguyen and Dr. Alyssa Pack, co-owners of Eyecare at the Cove Optometry in La Jolla, California. They break down how farmers’ markets, local events, and boots-on-the-ground outreach translated into a lot of new patients per year, and how 100+ organic Google reviews strengthened their reputation. You’ll also hear how they navigated staffing struggles, leveraged virtual support, optimized insurance reimbursements, and leaned into specialty services like myopia management, sclerals, and emerging technology to future-proof their practice. If you’re refining your systems, strengthening your team, or looking for smarter ways to grow, this conversation is filled with practical takeaways and real experience. 

Takeaways:

  • Mindset drives momentum. Viewing obstacles as opportunities helped them navigate facility issues, staffing gaps, and early growing pains.
  • Community builds empires. Farmers' markets, art festivals, and door-to-door introductions planted seeds that turned into long-term referrals.
  • Organic reviews matter. They strengthen credibility and influence how new patients choose your practice.
  • Systems create scale. Free up time and strengthen team autonomy by documenting processes and insurance protocols. 
  • Leverage virtual team members. A trained virtual receptionist and scribe improved flow and reduced burnout.
  • Go all-in on specialty care. Offering full-spectrum myopia management and specialty lenses creates differentiation and sustainable growth.
  • Technology is the future. AI, personalized care, and wearables are reshaping optometry, and early adopters will lead.


Quote of the Show:

  • “ We're stronger together. We're great clinicians separately, but we're even better business partners together.” - Alyssa Pack


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Turning Content Into Credibility - Amrit Bilkhu - Optometrists Building Empires - Episode # 086 86 86 Turning Content Into Credibility - Amrit Bilkhu - Optometrists Building Empires - Episode # 086 full 55b2b3e6-c331-4609-af94-bc8730e6d045 https://share.transistor.fm/s/41af3fca Can social media really grow your optometry practice without a marketing agency or ad spend? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Amrit Bilkhu, optometrist, educator, and co-owner of Northern Sight Optometry. Discover how consistent, authentic content helped Dr. Bilkhu build trust, attract second-opinion exams, and grow a pediatric specialty that now drives half of her clinic’s revenue. From hosting engaging community events to creating content that drives specialty referrals, she shares practical strategies that turn visibility into real patient relationships. If you’ve ever wondered whether social media is worth your time or how to stand out in a competitive market, this episode is for you.

Takeaways: 

  • Consistency beats perfection. You don’t need a rigid posting schedule or polished production. Showing up regularly builds familiarity and trust over time.
  • Human connection converts more than product promotion. Patients choose practices based on warmth, personality, and trust, not just equipment or services.
  • Own your brand voice. Have one dedicated person manage your social presence to maintain consistency in tone, messaging, and culture.
  • Entertainment builds trust. Most people scroll to relax. Fun, relatable team content often performs better than overly sales-driven posts.
  • Leverage collaboration for reach. Partnering with reps and community organizations multiplies exposure and credibility.
  • You don’t need big ad spend to see results. Organic content, referrals from doctors, and patient word-of-mouth can all stem from a strong digital presence.
  • Protect yourself from burnout. Early career hustle is tempting, but long-term success comes from sustainable pacing.


Quote of the Show:

  • “ We're building trust with our patients to just make them know we're human. We have fun. We feel more like a family to them rather than just a business trying to push products on them. ” - Amrit Bilkhu


Links:


Shoutouts:


Ways to Tune In:

]]> Can social media really grow your optometry practice without a marketing agency or ad spend? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Amrit Bilkhu, optometrist, educator, and co-owner of Northern Sight Optometry. Discover how consistent, authentic content helped Dr. Bilkhu build trust, attract second-opinion exams, and grow a pediatric specialty that now drives half of her clinic’s revenue. From hosting engaging community events to creating content that drives specialty referrals, she shares practical strategies that turn visibility into real patient relationships. If you’ve ever wondered whether social media is worth your time or how to stand out in a competitive market, this episode is for you.

Takeaways: 

  • Consistency beats perfection. You don’t need a rigid posting schedule or polished production. Showing up regularly builds familiarity and trust over time.
  • Human connection converts more than product promotion. Patients choose practices based on warmth, personality, and trust, not just equipment or services.
  • Own your brand voice. Have one dedicated person manage your social presence to maintain consistency in tone, messaging, and culture.
  • Entertainment builds trust. Most people scroll to relax. Fun, relatable team content often performs better than overly sales-driven posts.
  • Leverage collaboration for reach. Partnering with reps and community organizations multiplies exposure and credibility.
  • You don’t need big ad spend to see results. Organic content, referrals from doctors, and patient word-of-mouth can all stem from a strong digital presence.
  • Protect yourself from burnout. Early career hustle is tempting, but long-term success comes from sustainable pacing.


Quote of the Show:

  • “ We're building trust with our patients to just make them know we're human. We have fun. We feel more like a family to them rather than just a business trying to push products on them. ” - Amrit Bilkhu


Links:


Shoutouts:


Ways to Tune In:

]]> Thu, 26 Mar 2026 05:00:00 -0400 Ankit Patel Ankit Patel 2186 Can social media really grow your optometry practice without a marketing agency or ad spend? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Amrit Bilkhu, optometrist, educator, and co-owner of Northern Sight Optometry. Discover how consistent, authentic content helped Dr. Bilkhu build trust, attract second-opinion exams, and grow a pediatric specialty that now drives half of her clinic’s revenue. From hosting engaging community events to creating content that drives specialty referrals, she shares practical strategies that turn visibility into real patient relationships. If you’ve ever wondered whether social media is worth your time or how to stand out in a competitive market, this episode is for you.

Takeaways: 

  • Consistency beats perfection. You don’t need a rigid posting schedule or polished production. Showing up regularly builds familiarity and trust over time.
  • Human connection converts more than product promotion. Patients choose practices based on warmth, personality, and trust, not just equipment or services.
  • Own your brand voice. Have one dedicated person manage your social presence to maintain consistency in tone, messaging, and culture.
  • Entertainment builds trust. Most people scroll to relax. Fun, relatable team content often performs better than overly sales-driven posts.
  • Leverage collaboration for reach. Partnering with reps and community organizations multiplies exposure and credibility.
  • You don’t need big ad spend to see results. Organic content, referrals from doctors, and patient word-of-mouth can all stem from a strong digital presence.
  • Protect yourself from burnout. Early career hustle is tempting, but long-term success comes from sustainable pacing.


Quote of the Show:

  • “ We're building trust with our patients to just make them know we're human. We have fun. We feel more like a family to them rather than just a business trying to push products on them. ” - Amrit Bilkhu


Links:


Shoutouts:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel The Real Work Behind Scalable Growth - Rick Guinotte - Optometrists Building Empires - Episode # 085 85 85 The Real Work Behind Scalable Growth - Rick Guinotte - Optometrists Building Empires - Episode # 085 full 56ef2c7d-0655-48bf-b84b-0bb8d72cb437 https://share.transistor.fm/s/e1487155 What does it take to grow from managing one practice to leading eighteen locations and building a consulting firm that transforms private optometry? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Rick Guinotte, CEO of Acquios Advisors, to unpack the leadership lessons behind sustainable, scalable growth. Rick shares how the jump from two locations to three forced him to evolve as a leader, why empowering and developing managers is the true key to expansion, and how vulnerability is the common trait among doctors who successfully grow. From helping a stagnant $450K practice triple its trajectory to guiding owners through hiring fears, exit planning, and mindset blocks, this episode goes far beyond tactics. If you’ve ever felt the emotional weight of growth or wondered what separates practices that plateau from those that multiply, this conversation will challenge and inspire you.

 Takeaways: 

  • Vulnerability is a growth strategy. The most successful doctors are willing to admit they don’t know everything and seek guidance.
  • Make your P&L a game. When you track metrics like a scoreboard, performance improves.
  • Hiring at the right time unlocks growth. Waiting too long to bring on talent caps your revenue.
  • Pre-appoint to create consistency. Proactive scheduling reduces uncertainty and helps predict expansion.
  • Change is non-negotiable. Practices that resist evolution risk stagnation.
  • True leadership means replacement. Train people to replace you so you can scale without burnout.
  • Character compounds over time. Work ethic, responsibility, and resilience shape long-term success, both personally and professionally.

Quote of the Show:

  • “ You have to think outside the box. If you're inside the box, you can't see the label. You've got to see from outside to see where opportunities are. ” - Rick Guinotte 


Links:


Ways to Tune In:

]]> What does it take to grow from managing one practice to leading eighteen locations and building a consulting firm that transforms private optometry? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Rick Guinotte, CEO of Acquios Advisors, to unpack the leadership lessons behind sustainable, scalable growth. Rick shares how the jump from two locations to three forced him to evolve as a leader, why empowering and developing managers is the true key to expansion, and how vulnerability is the common trait among doctors who successfully grow. From helping a stagnant $450K practice triple its trajectory to guiding owners through hiring fears, exit planning, and mindset blocks, this episode goes far beyond tactics. If you’ve ever felt the emotional weight of growth or wondered what separates practices that plateau from those that multiply, this conversation will challenge and inspire you.

 Takeaways: 

  • Vulnerability is a growth strategy. The most successful doctors are willing to admit they don’t know everything and seek guidance.
  • Make your P&L a game. When you track metrics like a scoreboard, performance improves.
  • Hiring at the right time unlocks growth. Waiting too long to bring on talent caps your revenue.
  • Pre-appoint to create consistency. Proactive scheduling reduces uncertainty and helps predict expansion.
  • Change is non-negotiable. Practices that resist evolution risk stagnation.
  • True leadership means replacement. Train people to replace you so you can scale without burnout.
  • Character compounds over time. Work ethic, responsibility, and resilience shape long-term success, both personally and professionally.

Quote of the Show:

  • “ You have to think outside the box. If you're inside the box, you can't see the label. You've got to see from outside to see where opportunities are. ” - Rick Guinotte 


Links:


Ways to Tune In:

]]> Thu, 19 Mar 2026 05:00:00 -0400 Ankit Patel Ankit Patel 2085 What does it take to grow from managing one practice to leading eighteen locations and building a consulting firm that transforms private optometry? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Rick Guinotte, CEO of Acquios Advisors, to unpack the leadership lessons behind sustainable, scalable growth. Rick shares how the jump from two locations to three forced him to evolve as a leader, why empowering and developing managers is the true key to expansion, and how vulnerability is the common trait among doctors who successfully grow. From helping a stagnant $450K practice triple its trajectory to guiding owners through hiring fears, exit planning, and mindset blocks, this episode goes far beyond tactics. If you’ve ever felt the emotional weight of growth or wondered what separates practices that plateau from those that multiply, this conversation will challenge and inspire you.

 Takeaways: 

  • Vulnerability is a growth strategy. The most successful doctors are willing to admit they don’t know everything and seek guidance.
  • Make your P&L a game. When you track metrics like a scoreboard, performance improves.
  • Hiring at the right time unlocks growth. Waiting too long to bring on talent caps your revenue.
  • Pre-appoint to create consistency. Proactive scheduling reduces uncertainty and helps predict expansion.
  • Change is non-negotiable. Practices that resist evolution risk stagnation.
  • True leadership means replacement. Train people to replace you so you can scale without burnout.
  • Character compounds over time. Work ethic, responsibility, and resilience shape long-term success, both personally and professionally.

Quote of the Show:

  • “ You have to think outside the box. If you're inside the box, you can't see the label. You've got to see from outside to see where opportunities are. ” - Rick Guinotte 


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Stack Your Strengths - Jennifer Tabiza - Optometrists Building Empires - Episode # 084 84 84 Stack Your Strengths - Jennifer Tabiza - Optometrists Building Empires - Episode # 084 full 8b5fafa6-3a7b-45cf-85a9-7b4166df2d25 https://share.transistor.fm/s/f7125a2c What if your next big leap in optometry isn’t about adding more locations or chasing trends, but discovering your unique zone of genius and building everything around it? In this episode, host Ankit Patel speaks with Dr. Jennifer Tabiza, a board-certified optometrist, dry eye and ocular aesthetics pioneer, co-founder of the Dr. Contact Lens SaaS platform, and founder of a luxury medical spa. Dr. Tabiza shares how she turned her natural strengths in patient care and brand building into a stack of interconnected businesses without ever losing passion or focus. She opens up about the devastating early scam that cost her life savings, the resilience she gained from that low point, why proactive recruiting and community-building beat passive job postings, and how embracing automation actually creates more time for meaningful human connection in an era of commoditized online eye care. Dr. Tabiza also makes a compelling case for niching into dry eye, aesthetics, or other high-value services to future-proof your practice against robotics and changing patient expectations, emphasizing that true empire-building is deeply personal, additive to your life, and rooted in creating more than you consume.

 

Takeaways: 

  • Your zone of genius is your unfair advantage. Build every business around what comes naturally and excites you, whether that’s clinical care, brand building, technology, or aesthetics.
  • Success is additive, not subtractive. When an idea aligns with your core strengths, pursuing it energizes rather than drains you.
  • Proactive recruiting beats passive job postings. Build community, use resume finders, and recruit top talent directly from competitors or networks.
  • Technology frees staff for human connection. Automation handles mundane tasks, so your team can focus on relationships, referrals, and world-class experiences.
  • Niche practices (dry eye, aesthetics, myopia, etc.) are the future. Curated, human-centered care differentiates you from commoditized online options and robotics.
  • Continuous creation over consumption. Reading, listening, and sharing knowledge compounds growth and keeps life dynamic and challenging.
  • See the success before you achieve it. Manifestation, energy, and belief turn visions into reality, especially when doubt creeps in.


Quote of the Show:

  • “ You don't want to just chase a random idea because then you have no passion behind it, and you can't build an empire behind something you don't really care about. ” - Jennifer Tabiza

Links:

Shoutouts:

Ways to Tune In:

]]> What if your next big leap in optometry isn’t about adding more locations or chasing trends, but discovering your unique zone of genius and building everything around it? In this episode, host Ankit Patel speaks with Dr. Jennifer Tabiza, a board-certified optometrist, dry eye and ocular aesthetics pioneer, co-founder of the Dr. Contact Lens SaaS platform, and founder of a luxury medical spa. Dr. Tabiza shares how she turned her natural strengths in patient care and brand building into a stack of interconnected businesses without ever losing passion or focus. She opens up about the devastating early scam that cost her life savings, the resilience she gained from that low point, why proactive recruiting and community-building beat passive job postings, and how embracing automation actually creates more time for meaningful human connection in an era of commoditized online eye care. Dr. Tabiza also makes a compelling case for niching into dry eye, aesthetics, or other high-value services to future-proof your practice against robotics and changing patient expectations, emphasizing that true empire-building is deeply personal, additive to your life, and rooted in creating more than you consume.

 

Takeaways: 

  • Your zone of genius is your unfair advantage. Build every business around what comes naturally and excites you, whether that’s clinical care, brand building, technology, or aesthetics.
  • Success is additive, not subtractive. When an idea aligns with your core strengths, pursuing it energizes rather than drains you.
  • Proactive recruiting beats passive job postings. Build community, use resume finders, and recruit top talent directly from competitors or networks.
  • Technology frees staff for human connection. Automation handles mundane tasks, so your team can focus on relationships, referrals, and world-class experiences.
  • Niche practices (dry eye, aesthetics, myopia, etc.) are the future. Curated, human-centered care differentiates you from commoditized online options and robotics.
  • Continuous creation over consumption. Reading, listening, and sharing knowledge compounds growth and keeps life dynamic and challenging.
  • See the success before you achieve it. Manifestation, energy, and belief turn visions into reality, especially when doubt creeps in.


Quote of the Show:

  • “ You don't want to just chase a random idea because then you have no passion behind it, and you can't build an empire behind something you don't really care about. ” - Jennifer Tabiza

Links:

Shoutouts:

Ways to Tune In:

]]> Thu, 12 Mar 2026 05:00:00 -0400 Ankit Patel Ankit Patel 2238 What if your next big leap in optometry isn’t about adding more locations or chasing trends, but discovering your unique zone of genius and building everything around it? In this episode, host Ankit Patel speaks with Dr. Jennifer Tabiza, a board-certified optometrist, dry eye and ocular aesthetics pioneer, co-founder of the Dr. Contact Lens SaaS platform, and founder of a luxury medical spa. Dr. Tabiza shares how she turned her natural strengths in patient care and brand building into a stack of interconnected businesses without ever losing passion or focus. She opens up about the devastating early scam that cost her life savings, the resilience she gained from that low point, why proactive recruiting and community-building beat passive job postings, and how embracing automation actually creates more time for meaningful human connection in an era of commoditized online eye care. Dr. Tabiza also makes a compelling case for niching into dry eye, aesthetics, or other high-value services to future-proof your practice against robotics and changing patient expectations, emphasizing that true empire-building is deeply personal, additive to your life, and rooted in creating more than you consume.

 

Takeaways: 

  • Your zone of genius is your unfair advantage. Build every business around what comes naturally and excites you, whether that’s clinical care, brand building, technology, or aesthetics.
  • Success is additive, not subtractive. When an idea aligns with your core strengths, pursuing it energizes rather than drains you.
  • Proactive recruiting beats passive job postings. Build community, use resume finders, and recruit top talent directly from competitors or networks.
  • Technology frees staff for human connection. Automation handles mundane tasks, so your team can focus on relationships, referrals, and world-class experiences.
  • Niche practices (dry eye, aesthetics, myopia, etc.) are the future. Curated, human-centered care differentiates you from commoditized online options and robotics.
  • Continuous creation over consumption. Reading, listening, and sharing knowledge compounds growth and keeps life dynamic and challenging.
  • See the success before you achieve it. Manifestation, energy, and belief turn visions into reality, especially when doubt creeps in.


Quote of the Show:

  • “ You don't want to just chase a random idea because then you have no passion behind it, and you can't build an empire behind something you don't really care about. ” - Jennifer Tabiza

Links:

Shoutouts:

Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Don't Grow It Alone - Dave Brown and Ashley Hinde IDOC - Optometrists Building Empires 083 83 83 Don't Grow It Alone - Dave Brown and Ashley Hinde IDOC - Optometrists Building Empires 083 full aee0682b-bfe1-4810-936a-8adb85fbe751 https://share.transistor.fm/s/843fa86e What does it take to stay truly independent in an industry being reshaped by consolidation, rising costs, and decision fatigue? In this special episode recorded live at The IDOC Connection 2026 in Orlando, Ankit Patel sits down with Dave Brown, CEO of IDOC, and Ashley Hinde, Chief Solutions Officer, to discuss how IDOC is evolving to serve independent optometrists with new tools, products, and partnerships — without compromising the values that make independent practice special.

Dave and Ashley share how IDOC’s new investor backing is unlocking a global supply chain, why affordability is the biggest challenge facing practices today, and the two major product launches announced at the conference: Clara (a simplified, 25%-savings lens line through Freedom Rivers Optical) and EasyVision (a proprietary IDOC contact lens brand manufactured to CooperVision My Day and Clarity specs). The conversation explores what makes successful practices tick, why “don’t grow it alone” is more than a slogan, and how IDOC is building community through peer-to-peer learning and regional events.

Takeaways:

  • The most successful practices simplify the patient experience — affordable options, streamlined technology, and a focus on the doctor-patient relationship.
  • Great practice owners know their strengths and outsource the rest. Wearing every hat doesn’t mean you’re good at every role.
  • IDOC differentiates by not being owned by a large insurance or lab company — it exists solely for the independent owner.
  • Clara, IDOC’s new core lens product through Freedom Rivers Optical, offers ~25% savings with a simple pick-a-lens, pick-a-base, pick-an-AR model.
  • EasyVision is IDOC’s first proprietary contact lens brand — same specs as CooperVision My Day and Clarity, giving independents an exclusive affordable option.
  • Community and peer-to-peer learning (study groups, roundtables, regional events) remain central to IDOC’s value — independent together.

Quote of the Show:

“Don’t grow it alone. Growing is hard and IDOC is here to help. Come look at IDOC. See the choices that you have.” — Dave Brown

Links:

Ways to Tune In:

]]> What does it take to stay truly independent in an industry being reshaped by consolidation, rising costs, and decision fatigue? In this special episode recorded live at The IDOC Connection 2026 in Orlando, Ankit Patel sits down with Dave Brown, CEO of IDOC, and Ashley Hinde, Chief Solutions Officer, to discuss how IDOC is evolving to serve independent optometrists with new tools, products, and partnerships — without compromising the values that make independent practice special.

Dave and Ashley share how IDOC’s new investor backing is unlocking a global supply chain, why affordability is the biggest challenge facing practices today, and the two major product launches announced at the conference: Clara (a simplified, 25%-savings lens line through Freedom Rivers Optical) and EasyVision (a proprietary IDOC contact lens brand manufactured to CooperVision My Day and Clarity specs). The conversation explores what makes successful practices tick, why “don’t grow it alone” is more than a slogan, and how IDOC is building community through peer-to-peer learning and regional events.

Takeaways:

  • The most successful practices simplify the patient experience — affordable options, streamlined technology, and a focus on the doctor-patient relationship.
  • Great practice owners know their strengths and outsource the rest. Wearing every hat doesn’t mean you’re good at every role.
  • IDOC differentiates by not being owned by a large insurance or lab company — it exists solely for the independent owner.
  • Clara, IDOC’s new core lens product through Freedom Rivers Optical, offers ~25% savings with a simple pick-a-lens, pick-a-base, pick-an-AR model.
  • EasyVision is IDOC’s first proprietary contact lens brand — same specs as CooperVision My Day and Clarity, giving independents an exclusive affordable option.
  • Community and peer-to-peer learning (study groups, roundtables, regional events) remain central to IDOC’s value — independent together.

Quote of the Show:

“Don’t grow it alone. Growing is hard and IDOC is here to help. Come look at IDOC. See the choices that you have.” — Dave Brown

Links:

Ways to Tune In:

]]> Tue, 10 Mar 2026 10:00:00 -0400 Ankit Patel Ankit Patel 880 Dave Brown CEO and Ashley Hinde Chief Solutions Officer of IDOC join Ankit Patel live at The IDOC Connection 2026. Dave Brown CEO and Ashley Hinde Chief Solutions Officer of IDOC join Ankit Patel live at The IDOC Connection 2026. Optometrists, Growth, Client Efficiency No Scaling a Family Practice - Hunter & Taylor Edwards - Optometrists Building Empires - # 082 82 82 Scaling a Family Practice - Hunter & Taylor Edwards - Optometrists Building Empires - # 082 full 18b03e3c-713e-4ad6-988c-fc0504a96788 https://share.transistor.fm/s/d778107c What happens when a family legacy becomes a five-location optometry empire rooted in service, not consolidation? Hunter and Taylor Edwards grew up racing roller chairs through their father’s optometry practicem and today, they’re carrying that same heart for care across Mississippi and beyond. In this episode, Ankit Patel sits down with the Edwards brothers to unpack how they’ve scaled Magnolia Eye Group from a one-location, family-run clinic into a growing multi-state practice without sacrificing culture, community trust, or patient experience. This conversation dives deep into rural growth, family dynamics in leadership, and what it really takes to expand responsibly in today’s optometry landscape.

 

Takeaways:

  • Practice growth doesn’t have to mean consolidation. Hunter and Taylor show how expansion can come from identifying real community need, especially in underserved rural areas, rather than competing in saturated markets.
  • Culture scales only when it’s intentional. The Edwards brothers emphasize that patient experience, follow-up, and staff relationships must be actively protected as locations multiply.
  • Family businesses require structure and trust. Healthy conflict, shared values, and clear ownership models helped them avoid common pitfalls in family-led practices.
  • Administrative infrastructure is not optional past the first three locations. Building admin teams early prevented burnout and operational breakdown as they expanded.
  • Leadership is about stewardship, not ego. Their approach centers on preserving legacy, empowering staff, and ensuring communities don’t lose access to quality eye care.
  • Technology is expanding optometry’s role in healthcare. From AI-driven retinal imaging to early disease detection, the future of optometry is increasingly medical and collaborative.

Quote of the Show:

  • “ The technology is just changing so much. You know, with AI and retinal imaging and the early detection of Alzheimer's and neurodegenerative diseases,  I think it's gonna be the PCP referring to us to say I'm not really sure what's going on, but they've got devices over there that can maybe give us an answer.” - Hunter Edwards

Links:

Shoutouts:

Ways to Tune In:

]]> What happens when a family legacy becomes a five-location optometry empire rooted in service, not consolidation? Hunter and Taylor Edwards grew up racing roller chairs through their father’s optometry practicem and today, they’re carrying that same heart for care across Mississippi and beyond. In this episode, Ankit Patel sits down with the Edwards brothers to unpack how they’ve scaled Magnolia Eye Group from a one-location, family-run clinic into a growing multi-state practice without sacrificing culture, community trust, or patient experience. This conversation dives deep into rural growth, family dynamics in leadership, and what it really takes to expand responsibly in today’s optometry landscape.

 

Takeaways:

  • Practice growth doesn’t have to mean consolidation. Hunter and Taylor show how expansion can come from identifying real community need, especially in underserved rural areas, rather than competing in saturated markets.
  • Culture scales only when it’s intentional. The Edwards brothers emphasize that patient experience, follow-up, and staff relationships must be actively protected as locations multiply.
  • Family businesses require structure and trust. Healthy conflict, shared values, and clear ownership models helped them avoid common pitfalls in family-led practices.
  • Administrative infrastructure is not optional past the first three locations. Building admin teams early prevented burnout and operational breakdown as they expanded.
  • Leadership is about stewardship, not ego. Their approach centers on preserving legacy, empowering staff, and ensuring communities don’t lose access to quality eye care.
  • Technology is expanding optometry’s role in healthcare. From AI-driven retinal imaging to early disease detection, the future of optometry is increasingly medical and collaborative.

Quote of the Show:

  • “ The technology is just changing so much. You know, with AI and retinal imaging and the early detection of Alzheimer's and neurodegenerative diseases,  I think it's gonna be the PCP referring to us to say I'm not really sure what's going on, but they've got devices over there that can maybe give us an answer.” - Hunter Edwards

Links:

Shoutouts:

Ways to Tune In:

]]> Thu, 05 Mar 2026 05:00:00 -0500 Ankit Patel Ankit Patel 2375 What happens when a family legacy becomes a five-location optometry empire rooted in service, not consolidation? Hunter and Taylor Edwards grew up racing roller chairs through their father’s optometry practicem and today, they’re carrying that same heart for care across Mississippi and beyond. In this episode, Ankit Patel sits down with the Edwards brothers to unpack how they’ve scaled Magnolia Eye Group from a one-location, family-run clinic into a growing multi-state practice without sacrificing culture, community trust, or patient experience. This conversation dives deep into rural growth, family dynamics in leadership, and what it really takes to expand responsibly in today’s optometry landscape.

 

Takeaways:

  • Practice growth doesn’t have to mean consolidation. Hunter and Taylor show how expansion can come from identifying real community need, especially in underserved rural areas, rather than competing in saturated markets.
  • Culture scales only when it’s intentional. The Edwards brothers emphasize that patient experience, follow-up, and staff relationships must be actively protected as locations multiply.
  • Family businesses require structure and trust. Healthy conflict, shared values, and clear ownership models helped them avoid common pitfalls in family-led practices.
  • Administrative infrastructure is not optional past the first three locations. Building admin teams early prevented burnout and operational breakdown as they expanded.
  • Leadership is about stewardship, not ego. Their approach centers on preserving legacy, empowering staff, and ensuring communities don’t lose access to quality eye care.
  • Technology is expanding optometry’s role in healthcare. From AI-driven retinal imaging to early disease detection, the future of optometry is increasingly medical and collaborative.

Quote of the Show:

  • “ The technology is just changing so much. You know, with AI and retinal imaging and the early detection of Alzheimer's and neurodegenerative diseases,  I think it's gonna be the PCP referring to us to say I'm not really sure what's going on, but they've got devices over there that can maybe give us an answer.” - Hunter Edwards

Links:

Shoutouts:

Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Fundamentals Matter More Than New Tech - Justin Coleman - Optometrists Building Empires - # 081 81 81 Fundamentals Matter More Than New Tech - Justin Coleman - Optometrists Building Empires - # 081 full 10c7d2e4-c8a9-4a9f-ab91-5675c3864456 https://share.transistor.fm/s/52bc5858 How do you grow multiple practices without chasing shiny objects, burning out your staff, or losing sight of what actually works? In this episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Justin Coleman, owner of three private practices serving rural and suburban Kentucky. With a background in industrial engineering and a deep respect for fundamentals, Justin shares how consistency, disciplined decision-making, and investing in people have fueled sustainable growth. From staffing and incentives to practice acquisition and operational systems, this conversation is a masterclass in building an empire.


Takeaways:

  • Sustainable growth comes from mastering fundamentals, not chasing new technology or trends. Consistency in care, communication, and systems builds trust and long-term patient loyalty.
  • If your schedule is booking out more than three to five weeks, you’re leaving opportunity on the table. Capacity planning should be driven by data, not gut instinct alone.
  • Major purchases and equipment decisions should have a clear ROI timeline. If a piece of equipment can’t pay for itself within 12–18 months, it deserves a second look.
  • Staffing success in any market starts with respect and retention. It’s far cheaper to grow and develop good people than to constantly replace them.
  • Incentives don’t always need to be cash-based to be effective. Flexible rewards like PTO can create deeper loyalty and better performance than bonuses alone.
  • Not every growth opportunity is the right one. Saying no to a bad-fit acquisition is just as important as saying yes to the right deal.
  • Continuous improvement beats perfection every time. Small, consistent changes compound into meaningful progress for both the practice and the team.


Quote of the Show:

  • “ It's about consistency. It's being able to do the same thing over and over and doing it well each time.” - Justin Coleman


Links:


Shoutouts:


Ways to Tune In:

]]> How do you grow multiple practices without chasing shiny objects, burning out your staff, or losing sight of what actually works? In this episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Justin Coleman, owner of three private practices serving rural and suburban Kentucky. With a background in industrial engineering and a deep respect for fundamentals, Justin shares how consistency, disciplined decision-making, and investing in people have fueled sustainable growth. From staffing and incentives to practice acquisition and operational systems, this conversation is a masterclass in building an empire.


Takeaways:

  • Sustainable growth comes from mastering fundamentals, not chasing new technology or trends. Consistency in care, communication, and systems builds trust and long-term patient loyalty.
  • If your schedule is booking out more than three to five weeks, you’re leaving opportunity on the table. Capacity planning should be driven by data, not gut instinct alone.
  • Major purchases and equipment decisions should have a clear ROI timeline. If a piece of equipment can’t pay for itself within 12–18 months, it deserves a second look.
  • Staffing success in any market starts with respect and retention. It’s far cheaper to grow and develop good people than to constantly replace them.
  • Incentives don’t always need to be cash-based to be effective. Flexible rewards like PTO can create deeper loyalty and better performance than bonuses alone.
  • Not every growth opportunity is the right one. Saying no to a bad-fit acquisition is just as important as saying yes to the right deal.
  • Continuous improvement beats perfection every time. Small, consistent changes compound into meaningful progress for both the practice and the team.


Quote of the Show:

  • “ It's about consistency. It's being able to do the same thing over and over and doing it well each time.” - Justin Coleman


Links:


Shoutouts:


Ways to Tune In:

]]> Thu, 26 Feb 2026 05:00:00 -0500 Ankit Patel Ankit Patel 2695 How do you grow multiple practices without chasing shiny objects, burning out your staff, or losing sight of what actually works? In this episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Justin Coleman, owner of three private practices serving rural and suburban Kentucky. With a background in industrial engineering and a deep respect for fundamentals, Justin shares how consistency, disciplined decision-making, and investing in people have fueled sustainable growth. From staffing and incentives to practice acquisition and operational systems, this conversation is a masterclass in building an empire.


Takeaways:

  • Sustainable growth comes from mastering fundamentals, not chasing new technology or trends. Consistency in care, communication, and systems builds trust and long-term patient loyalty.
  • If your schedule is booking out more than three to five weeks, you’re leaving opportunity on the table. Capacity planning should be driven by data, not gut instinct alone.
  • Major purchases and equipment decisions should have a clear ROI timeline. If a piece of equipment can’t pay for itself within 12–18 months, it deserves a second look.
  • Staffing success in any market starts with respect and retention. It’s far cheaper to grow and develop good people than to constantly replace them.
  • Incentives don’t always need to be cash-based to be effective. Flexible rewards like PTO can create deeper loyalty and better performance than bonuses alone.
  • Not every growth opportunity is the right one. Saying no to a bad-fit acquisition is just as important as saying yes to the right deal.
  • Continuous improvement beats perfection every time. Small, consistent changes compound into meaningful progress for both the practice and the team.


Quote of the Show:

  • “ It's about consistency. It's being able to do the same thing over and over and doing it well each time.” - Justin Coleman


Links:


Shoutouts:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Copying Other Practices Is Holding You Back - Erich Mattei - Optometrists Building Empires - # 080 80 80 Copying Other Practices Is Holding You Back - Erich Mattei - Optometrists Building Empires - # 080 full b367686d-24ce-4a1c-bae7-f3e5c76fc78e https://share.transistor.fm/s/47aadea7 Does growing your practice come down to balancing hard data with human insight? In this episode of Optometrists Building Empires, host Ankit Patel sits down with Erich Mattei, President and Chief Vision Officer of Akrinos. With nearly two decades of experience guiding optometry practices through every stage of growth, Erich shares why courage, clarity, and customization matter more than copying someone else’s playbook. Together, they explore the biggest pitfalls practice owners face at different stages of growth, why “hard analytics” alone aren’t enough, and how a renewed interest in private practice is shaping the future of optometry. This conversation is a deep dive into building a practice that’s not just profitable, but sustainable and fulfilling.

 

Takeaways:

  • Successful growth starts with knowing what you actually want, not what’s trending online. Before making decisions about expansion, technology, or staffing, get clear on your vision and make sure every move supports it.
  • Hard analytics tell you what’s happening in your business, but soft analytics tell you why it feels wrong or right. Pay attention to patient experience, team morale, and workflow friction, because those signals often reveal issues before the numbers do.
  • Growth strategies must match your market, not someone else’s success story. What works in one city, demographic, or practice model can be disastrous in another if applied without context.
  • Building the right advisory team early can prevent costly mistakes later. Surrounding yourself with professionals who understand your goals allows you to move faster with more confidence and fewer regrets.
  • Technology should serve your strategy, not define it. Make sure you have a clear plan for implementation, pricing, and patient communication before investing in new equipment or software.


Quote of the Show:

  • “ I believe now we are in the golden age of utilizing technology to delight our patients, to serve our team in workflows, and to grow profitability, but only if we do it the right way.” - Erich Mattei


Links:


Shoutouts:


Ways to Tune In:

]]> Does growing your practice come down to balancing hard data with human insight? In this episode of Optometrists Building Empires, host Ankit Patel sits down with Erich Mattei, President and Chief Vision Officer of Akrinos. With nearly two decades of experience guiding optometry practices through every stage of growth, Erich shares why courage, clarity, and customization matter more than copying someone else’s playbook. Together, they explore the biggest pitfalls practice owners face at different stages of growth, why “hard analytics” alone aren’t enough, and how a renewed interest in private practice is shaping the future of optometry. This conversation is a deep dive into building a practice that’s not just profitable, but sustainable and fulfilling.

 

Takeaways:

  • Successful growth starts with knowing what you actually want, not what’s trending online. Before making decisions about expansion, technology, or staffing, get clear on your vision and make sure every move supports it.
  • Hard analytics tell you what’s happening in your business, but soft analytics tell you why it feels wrong or right. Pay attention to patient experience, team morale, and workflow friction, because those signals often reveal issues before the numbers do.
  • Growth strategies must match your market, not someone else’s success story. What works in one city, demographic, or practice model can be disastrous in another if applied without context.
  • Building the right advisory team early can prevent costly mistakes later. Surrounding yourself with professionals who understand your goals allows you to move faster with more confidence and fewer regrets.
  • Technology should serve your strategy, not define it. Make sure you have a clear plan for implementation, pricing, and patient communication before investing in new equipment or software.


Quote of the Show:

  • “ I believe now we are in the golden age of utilizing technology to delight our patients, to serve our team in workflows, and to grow profitability, but only if we do it the right way.” - Erich Mattei


Links:


Shoutouts:


Ways to Tune In:

]]> Thu, 19 Feb 2026 05:00:00 -0500 Ankit Patel Ankit Patel 2476 Does growing your practice come down to balancing hard data with human insight? In this episode of Optometrists Building Empires, host Ankit Patel sits down with Erich Mattei, President and Chief Vision Officer of Akrinos. With nearly two decades of experience guiding optometry practices through every stage of growth, Erich shares why courage, clarity, and customization matter more than copying someone else’s playbook. Together, they explore the biggest pitfalls practice owners face at different stages of growth, why “hard analytics” alone aren’t enough, and how a renewed interest in private practice is shaping the future of optometry. This conversation is a deep dive into building a practice that’s not just profitable, but sustainable and fulfilling.

 

Takeaways:

  • Successful growth starts with knowing what you actually want, not what’s trending online. Before making decisions about expansion, technology, or staffing, get clear on your vision and make sure every move supports it.
  • Hard analytics tell you what’s happening in your business, but soft analytics tell you why it feels wrong or right. Pay attention to patient experience, team morale, and workflow friction, because those signals often reveal issues before the numbers do.
  • Growth strategies must match your market, not someone else’s success story. What works in one city, demographic, or practice model can be disastrous in another if applied without context.
  • Building the right advisory team early can prevent costly mistakes later. Surrounding yourself with professionals who understand your goals allows you to move faster with more confidence and fewer regrets.
  • Technology should serve your strategy, not define it. Make sure you have a clear plan for implementation, pricing, and patient communication before investing in new equipment or software.


Quote of the Show:

  • “ I believe now we are in the golden age of utilizing technology to delight our patients, to serve our team in workflows, and to grow profitability, but only if we do it the right way.” - Erich Mattei


Links:


Shoutouts:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Why Impact Matters More Than Scale - Kevin Chan - Optometrists Building Empires - Episode # 079 79 79 Why Impact Matters More Than Scale - Kevin Chan - Optometrists Building Empires - Episode # 079 full 0aeaf5d5-13fc-41f0-aee5-6ff57675c56b https://share.transistor.fm/s/f59da695 What if building an empire had nothing to do with scale, revenue, or the number of locations you own? In this episode of Optometrists Building Empires, Ankit Patel sits down with Dr. Kevin Chan to challenge one of the biggest misconceptions in optometry: that success only looks one way. Kevin shares how his journey into myopia management, education, and global thought leadership was shaped not by chasing growth for growth’s sake, but by defining impact on his own terms. He also dives into the clinical and emotional realities of myopia management, the importance of communication over complexity, and why belief in your vision must come before external validation. This episode is a reminder that an empire isn’t something you copy; it’s something you define.

 

Takeaways:

  • Building an empire starts with belief, not scale. Success is deeply personal, and no one else gets to define what an “empire” should look like for you.
  • Impact often matters more than expansion. Creating meaningful change for patients, families, or colleagues can be just as powerful as owning multiple locations.
  • Mistakes are essential to growth. Avoiding failure limits learning, while thoughtful experimentation builds confidence and clarity over time.
  • Too much information can stall progress. Decision paralysis often comes from overconsumption, and simplicity is found on the other side of action.
  • Connection beats complexity. Patients and parents respond more to clarity and emotional resonance than technical explanations.
  • Leadership evolves through persistence. Grit, repetition, and staying committed to your vision compound into long-term influence.


Quote of the Show:

  • “I think the biggest mistake is not making the mistake. If you're not able to make the mistake, you're not able to really find out what you're truly lacking.” - Kevin Chan


Shoutouts:


 Links:


Ways to Tune In:

]]> What if building an empire had nothing to do with scale, revenue, or the number of locations you own? In this episode of Optometrists Building Empires, Ankit Patel sits down with Dr. Kevin Chan to challenge one of the biggest misconceptions in optometry: that success only looks one way. Kevin shares how his journey into myopia management, education, and global thought leadership was shaped not by chasing growth for growth’s sake, but by defining impact on his own terms. He also dives into the clinical and emotional realities of myopia management, the importance of communication over complexity, and why belief in your vision must come before external validation. This episode is a reminder that an empire isn’t something you copy; it’s something you define.

 

Takeaways:

  • Building an empire starts with belief, not scale. Success is deeply personal, and no one else gets to define what an “empire” should look like for you.
  • Impact often matters more than expansion. Creating meaningful change for patients, families, or colleagues can be just as powerful as owning multiple locations.
  • Mistakes are essential to growth. Avoiding failure limits learning, while thoughtful experimentation builds confidence and clarity over time.
  • Too much information can stall progress. Decision paralysis often comes from overconsumption, and simplicity is found on the other side of action.
  • Connection beats complexity. Patients and parents respond more to clarity and emotional resonance than technical explanations.
  • Leadership evolves through persistence. Grit, repetition, and staying committed to your vision compound into long-term influence.


Quote of the Show:

  • “I think the biggest mistake is not making the mistake. If you're not able to make the mistake, you're not able to really find out what you're truly lacking.” - Kevin Chan


Shoutouts:


 Links:


Ways to Tune In:

]]> Thu, 12 Feb 2026 05:00:00 -0500 Ankit Patel Ankit Patel 1847 What if building an empire had nothing to do with scale, revenue, or the number of locations you own? In this episode of Optometrists Building Empires, Ankit Patel sits down with Dr. Kevin Chan to challenge one of the biggest misconceptions in optometry: that success only looks one way. Kevin shares how his journey into myopia management, education, and global thought leadership was shaped not by chasing growth for growth’s sake, but by defining impact on his own terms. He also dives into the clinical and emotional realities of myopia management, the importance of communication over complexity, and why belief in your vision must come before external validation. This episode is a reminder that an empire isn’t something you copy; it’s something you define.

 

Takeaways:

  • Building an empire starts with belief, not scale. Success is deeply personal, and no one else gets to define what an “empire” should look like for you.
  • Impact often matters more than expansion. Creating meaningful change for patients, families, or colleagues can be just as powerful as owning multiple locations.
  • Mistakes are essential to growth. Avoiding failure limits learning, while thoughtful experimentation builds confidence and clarity over time.
  • Too much information can stall progress. Decision paralysis often comes from overconsumption, and simplicity is found on the other side of action.
  • Connection beats complexity. Patients and parents respond more to clarity and emotional resonance than technical explanations.
  • Leadership evolves through persistence. Grit, repetition, and staying committed to your vision compound into long-term influence.


Quote of the Show:

  • “I think the biggest mistake is not making the mistake. If you're not able to make the mistake, you're not able to really find out what you're truly lacking.” - Kevin Chan


Shoutouts:


 Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman On the Other Side of Fear - Christopher Lopez - Optometrists Building Empires - # 078 78 78 On the Other Side of Fear - Christopher Lopez - Optometrists Building Empires - # 078 full 6ec32703-78ca-4971-8255-66349c6f2259 https://share.transistor.fm/s/b5a2234c What happens when your biggest fear comes true, and you keep going anyway? In this episode of Optometrists Building Empires, Ankit Patel sits down with Dr. Christopher Lopez to talk candidly about courage, failure, partnerships, and what it really takes to build something meaningful in optometry. From getting burned in an early ownership opportunity to co-owning and expanding a thriving multi-doctor practice, Chris shares hard-earned lessons on resilience, team-building, and growth without ego. This conversation is a powerful reminder that setbacks don’t define your career; how you respond to them does.

 

Takeaways: 

  • Chris believes courage isn’t about being fearless; it’s about taking action despite uncertainty. Every meaningful step in ownership, growth, or leadership lives on the other side of discomfort.
  • Getting “screwed over” early in his career didn’t stop Chris from pursuing ownership again. Instead, he used the experience to clarify what he wanted and what he would never repeat in future partnerships.
  • Partnerships can dramatically expand what doctors are capable of, but only when expectations, values, and legal structures are clear. Chris emphasizes that strong partnerships require alignment, transparency, and humility.
  • Growth doesn’t have to mean massive expansion or dozens of locations. Small, consistent improvements compound over time and build durable success.
  • Staffing challenges don’t have one-size-fits-all solutions. Chris explains why understanding communication styles, hiring for fit, and being patient often matter more than filling seats quickly.
  • Leadership requires learning how to delegate and communicate in ways your team can actually receive. Tools like personality or “brain style” assessments can dramatically improve trust and performance.


Quote of the Show:

  • “Things happen for a reason. Take them as lessons learned, get better, and move on to bigger and better things.” - Christopher Lopez


Links:


Ways to Tune In:

]]> What happens when your biggest fear comes true, and you keep going anyway? In this episode of Optometrists Building Empires, Ankit Patel sits down with Dr. Christopher Lopez to talk candidly about courage, failure, partnerships, and what it really takes to build something meaningful in optometry. From getting burned in an early ownership opportunity to co-owning and expanding a thriving multi-doctor practice, Chris shares hard-earned lessons on resilience, team-building, and growth without ego. This conversation is a powerful reminder that setbacks don’t define your career; how you respond to them does.

 

Takeaways: 

  • Chris believes courage isn’t about being fearless; it’s about taking action despite uncertainty. Every meaningful step in ownership, growth, or leadership lives on the other side of discomfort.
  • Getting “screwed over” early in his career didn’t stop Chris from pursuing ownership again. Instead, he used the experience to clarify what he wanted and what he would never repeat in future partnerships.
  • Partnerships can dramatically expand what doctors are capable of, but only when expectations, values, and legal structures are clear. Chris emphasizes that strong partnerships require alignment, transparency, and humility.
  • Growth doesn’t have to mean massive expansion or dozens of locations. Small, consistent improvements compound over time and build durable success.
  • Staffing challenges don’t have one-size-fits-all solutions. Chris explains why understanding communication styles, hiring for fit, and being patient often matter more than filling seats quickly.
  • Leadership requires learning how to delegate and communicate in ways your team can actually receive. Tools like personality or “brain style” assessments can dramatically improve trust and performance.


Quote of the Show:

  • “Things happen for a reason. Take them as lessons learned, get better, and move on to bigger and better things.” - Christopher Lopez


Links:


Ways to Tune In:

]]> Thu, 05 Feb 2026 05:00:00 -0500 Ankit Patel Ankit Patel 2550 What happens when your biggest fear comes true, and you keep going anyway? In this episode of Optometrists Building Empires, Ankit Patel sits down with Dr. Christopher Lopez to talk candidly about courage, failure, partnerships, and what it really takes to build something meaningful in optometry. From getting burned in an early ownership opportunity to co-owning and expanding a thriving multi-doctor practice, Chris shares hard-earned lessons on resilience, team-building, and growth without ego. This conversation is a powerful reminder that setbacks don’t define your career; how you respond to them does.

 

Takeaways: 

  • Chris believes courage isn’t about being fearless; it’s about taking action despite uncertainty. Every meaningful step in ownership, growth, or leadership lives on the other side of discomfort.
  • Getting “screwed over” early in his career didn’t stop Chris from pursuing ownership again. Instead, he used the experience to clarify what he wanted and what he would never repeat in future partnerships.
  • Partnerships can dramatically expand what doctors are capable of, but only when expectations, values, and legal structures are clear. Chris emphasizes that strong partnerships require alignment, transparency, and humility.
  • Growth doesn’t have to mean massive expansion or dozens of locations. Small, consistent improvements compound over time and build durable success.
  • Staffing challenges don’t have one-size-fits-all solutions. Chris explains why understanding communication styles, hiring for fit, and being patient often matter more than filling seats quickly.
  • Leadership requires learning how to delegate and communicate in ways your team can actually receive. Tools like personality or “brain style” assessments can dramatically improve trust and performance.


Quote of the Show:

  • “Things happen for a reason. Take them as lessons learned, get better, and move on to bigger and better things.” - Christopher Lopez


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman You Can’t Build an Optometry Empire Alone - Steve Vargo - Optometrists Building Empires - # 077 77 77 You Can’t Build an Optometry Empire Alone - Steve Vargo - Optometrists Building Empires - # 077 full ed360e2b-e261-4e75-aa47-718d65121daa https://share.transistor.fm/s/4784d8aa What if the biggest thing holding your practice back isn’t staffing, reimbursement, or technology, but your mindset and leadership approach as an owner? In this episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Steve Vargo, optometric practice management consultant, author, and nationally recognized speaker. Steve shares the pivotal moments that shaped his journey from isolated practice owner to trusted advisor for thousands of practices nationwide. Together, they unpack why leadership is often the true constraint to growth, how successful owners think differently about failure, and why learning to lean on others is essential to building a practice that lasts.

 

Takeaways:

  • Leadership gaps are often the root cause of staff conflict, burnout, and stalled growth. Without clear leadership, practices struggle to execute systems, align teams, and move forward intentionally. 
  • Trying to do everything yourself slows growth and increases friction. The most successful owners learn to lean into mentors, consultants, and teams instead of operating in isolation. 
  • Growth doesn’t always mean more locations; it means making the most of what you have. Many practices are shifting toward efficiency, specialty care, and operational excellence rather than scaling purely by size. 
  • Mindset is a defining separator between practices that thrive and those that stay stuck. A growth mindset views challenges as problems to solve, while a fixed mindset looks for reasons things can’t improve. 
  • Successful practice owners fail often, but on purpose and on a small scale. They test ideas, learn quickly, abandon what doesn’t work, and double down on what does. 
  • Continuous learning compounds over time and creates long-term advantage. The most successful doctors read, attend meetings, seek feedback, and consistently invest in improving their leadership and business skills. 

Quote of the Show:

  • “ People say that they don't like the business side, they just wanna work on the clinical side. But it's hard to provide the best care for your patients if you're not mindful of the business side.” - Steve Vargo


Links:


Ways to Tune In:

]]> What if the biggest thing holding your practice back isn’t staffing, reimbursement, or technology, but your mindset and leadership approach as an owner? In this episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Steve Vargo, optometric practice management consultant, author, and nationally recognized speaker. Steve shares the pivotal moments that shaped his journey from isolated practice owner to trusted advisor for thousands of practices nationwide. Together, they unpack why leadership is often the true constraint to growth, how successful owners think differently about failure, and why learning to lean on others is essential to building a practice that lasts.

 

Takeaways:

  • Leadership gaps are often the root cause of staff conflict, burnout, and stalled growth. Without clear leadership, practices struggle to execute systems, align teams, and move forward intentionally. 
  • Trying to do everything yourself slows growth and increases friction. The most successful owners learn to lean into mentors, consultants, and teams instead of operating in isolation. 
  • Growth doesn’t always mean more locations; it means making the most of what you have. Many practices are shifting toward efficiency, specialty care, and operational excellence rather than scaling purely by size. 
  • Mindset is a defining separator between practices that thrive and those that stay stuck. A growth mindset views challenges as problems to solve, while a fixed mindset looks for reasons things can’t improve. 
  • Successful practice owners fail often, but on purpose and on a small scale. They test ideas, learn quickly, abandon what doesn’t work, and double down on what does. 
  • Continuous learning compounds over time and creates long-term advantage. The most successful doctors read, attend meetings, seek feedback, and consistently invest in improving their leadership and business skills. 

Quote of the Show:

  • “ People say that they don't like the business side, they just wanna work on the clinical side. But it's hard to provide the best care for your patients if you're not mindful of the business side.” - Steve Vargo


Links:


Ways to Tune In:

]]> Thu, 29 Jan 2026 05:00:00 -0500 Ankit Patel Ankit Patel 2155 What if the biggest thing holding your practice back isn’t staffing, reimbursement, or technology, but your mindset and leadership approach as an owner? In this episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Steve Vargo, optometric practice management consultant, author, and nationally recognized speaker. Steve shares the pivotal moments that shaped his journey from isolated practice owner to trusted advisor for thousands of practices nationwide. Together, they unpack why leadership is often the true constraint to growth, how successful owners think differently about failure, and why learning to lean on others is essential to building a practice that lasts.

 

Takeaways:

  • Leadership gaps are often the root cause of staff conflict, burnout, and stalled growth. Without clear leadership, practices struggle to execute systems, align teams, and move forward intentionally. 
  • Trying to do everything yourself slows growth and increases friction. The most successful owners learn to lean into mentors, consultants, and teams instead of operating in isolation. 
  • Growth doesn’t always mean more locations; it means making the most of what you have. Many practices are shifting toward efficiency, specialty care, and operational excellence rather than scaling purely by size. 
  • Mindset is a defining separator between practices that thrive and those that stay stuck. A growth mindset views challenges as problems to solve, while a fixed mindset looks for reasons things can’t improve. 
  • Successful practice owners fail often, but on purpose and on a small scale. They test ideas, learn quickly, abandon what doesn’t work, and double down on what does. 
  • Continuous learning compounds over time and creates long-term advantage. The most successful doctors read, attend meetings, seek feedback, and consistently invest in improving their leadership and business skills. 

Quote of the Show:

  • “ People say that they don't like the business side, they just wanna work on the clinical side. But it's hard to provide the best care for your patients if you're not mindful of the business side.” - Steve Vargo


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman A Better Way to Practice Optometry - Kara Foster - Optometrists Building Empires - Episode # 076 76 76 A Better Way to Practice Optometry - Kara Foster - Optometrists Building Empires - Episode # 076 full b421becc-e9b6-4974-b43e-3b9e3915e405 https://share.transistor.fm/s/717a48f3 What if dropping insurance wasn’t a risk, but the key to better patient care, happier staff, and a more sustainable optometry practice? In this episode of Optometrists Building Empires, Ankit Patel sits down with Dr. Kara Foster, optometrist, entrepreneur, and advocate for insurance-free, patient-centered care. Dr. Foster shares why she made the bold decision to drop all insurance plans early in her practice journey and how that choice transformed everything from patient relationships to staffing, cash flow, and quality of life. The conversation explores the realities of transitioning to a direct care model, how to clearly communicate value to patients, and why optometry is uniquely positioned to lead broader healthcare reform. Dr. Foster also discusses her work mentoring other doctors, her involvement in local government, and her vision for building a better healthcare system, starting at the community level. 


Takeaways:

  • Dropping insurance is a mindset shift, not just a billing change. You must fully believe in the value of your care before patients ever will, because confidence and clarity drive trust.
  • Education replaces explanation in an insurance-free model. When staff and doctors proactively educate patients about what’s happening and why, price resistance drops and loyalty increases.
  • Hiring for personality matters more than experience. Skills can be taught, but empathy, communication, and ownership are what make a direct care practice work.
  • Time with patients becomes your biggest differentiator. Spending more time listening, explaining, and connecting builds long-term relationships that fuel referrals and growth.
  • Operational simplicity reduces burnout. Eliminating insurance removes a massive administrative burden, improving staff satisfaction and reducing hiring challenges.
  • Cash flow improves immediately when patients pay upfront. Getting paid at the time of service stabilizes your business and gives you more control over growth decisions.


Quote of the Show:

  • “ It’s nice to be able to feel like we're working towards something, something that’s improving the system.” - Kara Foster


Links:


Ways to Tune In:


]]> What if dropping insurance wasn’t a risk, but the key to better patient care, happier staff, and a more sustainable optometry practice? In this episode of Optometrists Building Empires, Ankit Patel sits down with Dr. Kara Foster, optometrist, entrepreneur, and advocate for insurance-free, patient-centered care. Dr. Foster shares why she made the bold decision to drop all insurance plans early in her practice journey and how that choice transformed everything from patient relationships to staffing, cash flow, and quality of life. The conversation explores the realities of transitioning to a direct care model, how to clearly communicate value to patients, and why optometry is uniquely positioned to lead broader healthcare reform. Dr. Foster also discusses her work mentoring other doctors, her involvement in local government, and her vision for building a better healthcare system, starting at the community level. 


Takeaways:

  • Dropping insurance is a mindset shift, not just a billing change. You must fully believe in the value of your care before patients ever will, because confidence and clarity drive trust.
  • Education replaces explanation in an insurance-free model. When staff and doctors proactively educate patients about what’s happening and why, price resistance drops and loyalty increases.
  • Hiring for personality matters more than experience. Skills can be taught, but empathy, communication, and ownership are what make a direct care practice work.
  • Time with patients becomes your biggest differentiator. Spending more time listening, explaining, and connecting builds long-term relationships that fuel referrals and growth.
  • Operational simplicity reduces burnout. Eliminating insurance removes a massive administrative burden, improving staff satisfaction and reducing hiring challenges.
  • Cash flow improves immediately when patients pay upfront. Getting paid at the time of service stabilizes your business and gives you more control over growth decisions.


Quote of the Show:

  • “ It’s nice to be able to feel like we're working towards something, something that’s improving the system.” - Kara Foster


Links:


Ways to Tune In:


]]> Thu, 22 Jan 2026 05:00:00 -0500 Ankit Patel Ankit Patel 1848 What if dropping insurance wasn’t a risk, but the key to better patient care, happier staff, and a more sustainable optometry practice? In this episode of Optometrists Building Empires, Ankit Patel sits down with Dr. Kara Foster, optometrist, entrepreneur, and advocate for insurance-free, patient-centered care. Dr. Foster shares why she made the bold decision to drop all insurance plans early in her practice journey and how that choice transformed everything from patient relationships to staffing, cash flow, and quality of life. The conversation explores the realities of transitioning to a direct care model, how to clearly communicate value to patients, and why optometry is uniquely positioned to lead broader healthcare reform. Dr. Foster also discusses her work mentoring other doctors, her involvement in local government, and her vision for building a better healthcare system, starting at the community level. 


Takeaways:

  • Dropping insurance is a mindset shift, not just a billing change. You must fully believe in the value of your care before patients ever will, because confidence and clarity drive trust.
  • Education replaces explanation in an insurance-free model. When staff and doctors proactively educate patients about what’s happening and why, price resistance drops and loyalty increases.
  • Hiring for personality matters more than experience. Skills can be taught, but empathy, communication, and ownership are what make a direct care practice work.
  • Time with patients becomes your biggest differentiator. Spending more time listening, explaining, and connecting builds long-term relationships that fuel referrals and growth.
  • Operational simplicity reduces burnout. Eliminating insurance removes a massive administrative burden, improving staff satisfaction and reducing hiring challenges.
  • Cash flow improves immediately when patients pay upfront. Getting paid at the time of service stabilizes your business and gives you more control over growth decisions.


Quote of the Show:

  • “ It’s nice to be able to feel like we're working towards something, something that’s improving the system.” - Kara Foster


Links:


Ways to Tune In:


]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman The Power of the Unconventional Path - Maria Sampalis - Optometrists Building Empires - Ep # 075 75 75 The Power of the Unconventional Path - Maria Sampalis - Optometrists Building Empires - Ep # 075 full 7905498d-57a0-4d37-b979-8404cf18f827 https://share.transistor.fm/s/031233a8 What if the setbacks in your career were actually the fuel that pushes your practice to the next level? Dr. Maria Sampalis joins Optometrists Building Empires to share the wide-ranging journey that shaped her reputation as a leading voice in optometry, starting in corporate, to building a thriving private practice, to leading one of the largest online communities in the field. Maria opens up about failure, reinvention, non-traditional paths to success, and why uncomfortable moments are often necessary for growth. She also breaks down real strategies for staffing, cutting costs, leveraging medical billing, and embracing emerging trends like AI and interventional care.

 

Takeaways:

  • Give yourself permission to grow at your own pace. Rushing rarely delivers better outcomes, and the obstacles you encounter early in your career often provide the skills you’ll rely on later.
  • When building a practice, don’t feel obligated to follow the industry’s “expected path.” What works for others may not be the path that fits your life stage, risk tolerance, or long-term goals.
  • A strong, supported staff is the backbone of any practice. When your team feels trusted, backed up, and offered flexibility, they are far more capable of managing volume and contributing to better patient flow.
  • Reducing overhead is just as important as driving revenue. Negotiate lab costs, use buying groups, and make long-term real estate decisions that stabilize your expenses instead of letting them rise uncontrollably.
  • Success comes from trying the opportunities others overlook. Thinking creatively and trusting your ability to learn as you go opens doors that aren’t always obvious from the outside.


Quote of the Show:

  • “ I think doctors make the mistake where they compare themselves to other doctors or other competitors. For me, it was here's what I wanna do, and the only competition is myself.” - Maria Sampalis


Links:


Ways to Tune In:

]]> What if the setbacks in your career were actually the fuel that pushes your practice to the next level? Dr. Maria Sampalis joins Optometrists Building Empires to share the wide-ranging journey that shaped her reputation as a leading voice in optometry, starting in corporate, to building a thriving private practice, to leading one of the largest online communities in the field. Maria opens up about failure, reinvention, non-traditional paths to success, and why uncomfortable moments are often necessary for growth. She also breaks down real strategies for staffing, cutting costs, leveraging medical billing, and embracing emerging trends like AI and interventional care.

 

Takeaways:

  • Give yourself permission to grow at your own pace. Rushing rarely delivers better outcomes, and the obstacles you encounter early in your career often provide the skills you’ll rely on later.
  • When building a practice, don’t feel obligated to follow the industry’s “expected path.” What works for others may not be the path that fits your life stage, risk tolerance, or long-term goals.
  • A strong, supported staff is the backbone of any practice. When your team feels trusted, backed up, and offered flexibility, they are far more capable of managing volume and contributing to better patient flow.
  • Reducing overhead is just as important as driving revenue. Negotiate lab costs, use buying groups, and make long-term real estate decisions that stabilize your expenses instead of letting them rise uncontrollably.
  • Success comes from trying the opportunities others overlook. Thinking creatively and trusting your ability to learn as you go opens doors that aren’t always obvious from the outside.


Quote of the Show:

  • “ I think doctors make the mistake where they compare themselves to other doctors or other competitors. For me, it was here's what I wanna do, and the only competition is myself.” - Maria Sampalis


Links:


Ways to Tune In:

]]> Thu, 15 Jan 2026 05:00:00 -0500 Ankit Patel Ankit Patel 1888 What if the setbacks in your career were actually the fuel that pushes your practice to the next level? Dr. Maria Sampalis joins Optometrists Building Empires to share the wide-ranging journey that shaped her reputation as a leading voice in optometry, starting in corporate, to building a thriving private practice, to leading one of the largest online communities in the field. Maria opens up about failure, reinvention, non-traditional paths to success, and why uncomfortable moments are often necessary for growth. She also breaks down real strategies for staffing, cutting costs, leveraging medical billing, and embracing emerging trends like AI and interventional care.

 

Takeaways:

  • Give yourself permission to grow at your own pace. Rushing rarely delivers better outcomes, and the obstacles you encounter early in your career often provide the skills you’ll rely on later.
  • When building a practice, don’t feel obligated to follow the industry’s “expected path.” What works for others may not be the path that fits your life stage, risk tolerance, or long-term goals.
  • A strong, supported staff is the backbone of any practice. When your team feels trusted, backed up, and offered flexibility, they are far more capable of managing volume and contributing to better patient flow.
  • Reducing overhead is just as important as driving revenue. Negotiate lab costs, use buying groups, and make long-term real estate decisions that stabilize your expenses instead of letting them rise uncontrollably.
  • Success comes from trying the opportunities others overlook. Thinking creatively and trusting your ability to learn as you go opens doors that aren’t always obvious from the outside.


Quote of the Show:

  • “ I think doctors make the mistake where they compare themselves to other doctors or other competitors. For me, it was here's what I wanna do, and the only competition is myself.” - Maria Sampalis


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Unlock the Next Level for Your Practice- Dave Brown - Optometrists Building Empires - Episode # 074 74 74 Unlock the Next Level for Your Practice- Dave Brown - Optometrists Building Empires - Episode # 074 full 90ec0137-3290-4ee4-a529-a1d0580a2119 https://share.transistor.fm/s/710fab8c What if the biggest barrier to growing your practice isn’t revenue at all, but the way you hire, lead, and support your team? In this episode, Ankit sits down with Dave Brown, President & CEO of IDOC, to dive into the real-world barriers that hold independent optometrists back from meaningful growth. Dave pulls from decades at Johnson & Johnson and a decade leading IDOC to explain why most practices stall around the same revenue ceiling—and how the right partnerships, staff development, and data insights can help doctors break through it. He shares a transparent look at HR challenges, leadership habits, emotional roadblocks, and the power of peer connection in an industry where many owners feel isolated. Dave also reveals what IDOC’s new investments mean for private practice owners and why the future still holds tremendous opportunity for independents.

 

Takeaways:

  • Define your policies, standards, and accountability systems early, so your team knows what “good” looks like. When expectations are vague, culture erodes quietly and growth stalls fast.
  • Investing in your staff is often the fastest way to increase revenue. Well-trained, confident team members improve patient experience, optical performance, and overall efficiency. 
  • Keeping the wrong person in a role drains culture and slows the rest of the team. The short-term discomfort of replacing them is far less costly than the long-term impact of avoiding the issue.
  • Data should guide decisions, not hunches or anxiety. Knowing how your metrics compare to peers in your market transforms decision-making around spending, hiring, debt, and service expansion. 
  • Control the controllables and stay steady through the highs and lows. Every practice hits rough patches. Longevity comes from resilience, not perfection.


Quote of the Show:

  • “Don't try to go it alone. There are people out there to help you across the swath; find them and let them help you succeed.” - Dave Brown


Links:


Ways to Tune In:

]]> What if the biggest barrier to growing your practice isn’t revenue at all, but the way you hire, lead, and support your team? In this episode, Ankit sits down with Dave Brown, President & CEO of IDOC, to dive into the real-world barriers that hold independent optometrists back from meaningful growth. Dave pulls from decades at Johnson & Johnson and a decade leading IDOC to explain why most practices stall around the same revenue ceiling—and how the right partnerships, staff development, and data insights can help doctors break through it. He shares a transparent look at HR challenges, leadership habits, emotional roadblocks, and the power of peer connection in an industry where many owners feel isolated. Dave also reveals what IDOC’s new investments mean for private practice owners and why the future still holds tremendous opportunity for independents.

 

Takeaways:

  • Define your policies, standards, and accountability systems early, so your team knows what “good” looks like. When expectations are vague, culture erodes quietly and growth stalls fast.
  • Investing in your staff is often the fastest way to increase revenue. Well-trained, confident team members improve patient experience, optical performance, and overall efficiency. 
  • Keeping the wrong person in a role drains culture and slows the rest of the team. The short-term discomfort of replacing them is far less costly than the long-term impact of avoiding the issue.
  • Data should guide decisions, not hunches or anxiety. Knowing how your metrics compare to peers in your market transforms decision-making around spending, hiring, debt, and service expansion. 
  • Control the controllables and stay steady through the highs and lows. Every practice hits rough patches. Longevity comes from resilience, not perfection.


Quote of the Show:

  • “Don't try to go it alone. There are people out there to help you across the swath; find them and let them help you succeed.” - Dave Brown


Links:


Ways to Tune In:

]]> Thu, 08 Jan 2026 05:00:00 -0500 Ankit Patel Ankit Patel 2116 What if the biggest barrier to growing your practice isn’t revenue at all, but the way you hire, lead, and support your team? In this episode, Ankit sits down with Dave Brown, President & CEO of IDOC, to dive into the real-world barriers that hold independent optometrists back from meaningful growth. Dave pulls from decades at Johnson & Johnson and a decade leading IDOC to explain why most practices stall around the same revenue ceiling—and how the right partnerships, staff development, and data insights can help doctors break through it. He shares a transparent look at HR challenges, leadership habits, emotional roadblocks, and the power of peer connection in an industry where many owners feel isolated. Dave also reveals what IDOC’s new investments mean for private practice owners and why the future still holds tremendous opportunity for independents.

 

Takeaways:

  • Define your policies, standards, and accountability systems early, so your team knows what “good” looks like. When expectations are vague, culture erodes quietly and growth stalls fast.
  • Investing in your staff is often the fastest way to increase revenue. Well-trained, confident team members improve patient experience, optical performance, and overall efficiency. 
  • Keeping the wrong person in a role drains culture and slows the rest of the team. The short-term discomfort of replacing them is far less costly than the long-term impact of avoiding the issue.
  • Data should guide decisions, not hunches or anxiety. Knowing how your metrics compare to peers in your market transforms decision-making around spending, hiring, debt, and service expansion. 
  • Control the controllables and stay steady through the highs and lows. Every practice hits rough patches. Longevity comes from resilience, not perfection.


Quote of the Show:

  • “Don't try to go it alone. There are people out there to help you across the swath; find them and let them help you succeed.” - Dave Brown


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman The Power of Purpose and People - Melissa Barnett - Optometrists Building Empires - Episode # 073 73 73 The Power of Purpose and People - Melissa Barnett - Optometrists Building Empires - Episode # 073 full b674112c-67be-4cc4-98a3-fb70eec8d642 https://share.transistor.fm/s/df74bc09 How can optometrists build thriving practices by leading with connection, curiosity, and purpose? Dr. Melissa Barnett, international lecturer, prolific author, and mindful leadership coach, joins the show to explore how personal growth and professional passion come together to elevate the eye care experience. She shares how coaching, community, and continuous learning shaped her career, from overcoming early shyness to speaking on global stages. Dr. Barnett also dives into staff empowerment, burnout, innovation, and the habits that help practice owners reconnect with their purpose. Her perspective blends clinical excellence with human-centered leadership, offering a roadmap for practices that want to grow while keeping people at the center.

 

Takeaways:

  • Connection is the foundation of leadership and practice growth. When you understand your “why” and lead with intention, your team and your patients feel it. 
  • Empowered staff elevate the entire patient experience. When people feel valued and included, retention improves, and daily workflow becomes smoother.
  • Burnout requires proactive strategies, not passive hope. Mindfulness practices, like breathing, short walks, journaling, or intentional breaks, help reset mental load.
  • Embrace innovation as a pathway to better care and business expansion. New technologies in dry eye, specialty lenses, presbyopia, and diagnostics open doors to growth. 
  • Lifelong learning isn’t optional in today’s optometry landscape. Choose a clinical area you’re passionate about and dive deep into journals, study groups, and mentorship. 
  • Community makes optometry stronger, for both new grads and seasoned ODs. Peer groups, professional societies, and conferences provide support, new ideas, and unexpected opportunities. 


Quote of the Show:

  • “Going from a really shy child to lecturing to thousands of people has been completely transformative, and it gives me the confidence that anyone can do it. If I could do that, anyone can do it. ” - Melissa Barnett 


Links:


Ways to Tune In:

]]> How can optometrists build thriving practices by leading with connection, curiosity, and purpose? Dr. Melissa Barnett, international lecturer, prolific author, and mindful leadership coach, joins the show to explore how personal growth and professional passion come together to elevate the eye care experience. She shares how coaching, community, and continuous learning shaped her career, from overcoming early shyness to speaking on global stages. Dr. Barnett also dives into staff empowerment, burnout, innovation, and the habits that help practice owners reconnect with their purpose. Her perspective blends clinical excellence with human-centered leadership, offering a roadmap for practices that want to grow while keeping people at the center.

 

Takeaways:

  • Connection is the foundation of leadership and practice growth. When you understand your “why” and lead with intention, your team and your patients feel it. 
  • Empowered staff elevate the entire patient experience. When people feel valued and included, retention improves, and daily workflow becomes smoother.
  • Burnout requires proactive strategies, not passive hope. Mindfulness practices, like breathing, short walks, journaling, or intentional breaks, help reset mental load.
  • Embrace innovation as a pathway to better care and business expansion. New technologies in dry eye, specialty lenses, presbyopia, and diagnostics open doors to growth. 
  • Lifelong learning isn’t optional in today’s optometry landscape. Choose a clinical area you’re passionate about and dive deep into journals, study groups, and mentorship. 
  • Community makes optometry stronger, for both new grads and seasoned ODs. Peer groups, professional societies, and conferences provide support, new ideas, and unexpected opportunities. 


Quote of the Show:

  • “Going from a really shy child to lecturing to thousands of people has been completely transformative, and it gives me the confidence that anyone can do it. If I could do that, anyone can do it. ” - Melissa Barnett 


Links:


Ways to Tune In:

]]> Tue, 30 Dec 2025 05:00:00 -0500 Ankit Patel Ankit Patel 1674 How can optometrists build thriving practices by leading with connection, curiosity, and purpose? Dr. Melissa Barnett, international lecturer, prolific author, and mindful leadership coach, joins the show to explore how personal growth and professional passion come together to elevate the eye care experience. She shares how coaching, community, and continuous learning shaped her career, from overcoming early shyness to speaking on global stages. Dr. Barnett also dives into staff empowerment, burnout, innovation, and the habits that help practice owners reconnect with their purpose. Her perspective blends clinical excellence with human-centered leadership, offering a roadmap for practices that want to grow while keeping people at the center.

 

Takeaways:

  • Connection is the foundation of leadership and practice growth. When you understand your “why” and lead with intention, your team and your patients feel it. 
  • Empowered staff elevate the entire patient experience. When people feel valued and included, retention improves, and daily workflow becomes smoother.
  • Burnout requires proactive strategies, not passive hope. Mindfulness practices, like breathing, short walks, journaling, or intentional breaks, help reset mental load.
  • Embrace innovation as a pathway to better care and business expansion. New technologies in dry eye, specialty lenses, presbyopia, and diagnostics open doors to growth. 
  • Lifelong learning isn’t optional in today’s optometry landscape. Choose a clinical area you’re passionate about and dive deep into journals, study groups, and mentorship. 
  • Community makes optometry stronger, for both new grads and seasoned ODs. Peer groups, professional societies, and conferences provide support, new ideas, and unexpected opportunities. 


Quote of the Show:

  • “Going from a really shy child to lecturing to thousands of people has been completely transformative, and it gives me the confidence that anyone can do it. If I could do that, anyone can do it. ” - Melissa Barnett 


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Letting Go of the Wrong Patients Helped Ryan Cazares Thrive - Optometrists Building Empires - # 072 72 72 Letting Go of the Wrong Patients Helped Ryan Cazares Thrive - Optometrists Building Empires - # 072 full 1f3d6b06-56ca-4135-8bc9-1b8214067a8f https://share.transistor.fm/s/95a10983 What’s the secret to turning a local optometry clinic into a thriving specialty practice? In this episode, Dr. Ryan Cazares shares how he built Scott Eye Care into a leading destination for scleral lenses and specialty contact fittings in Louisiana. From navigating insurance challenges to keeping long-term staff engaged, Ryan talks about what it takes to grow a practice that thrives both clinically and culturally. He also opens up about the lessons he learned during COVID and why focusing on the right patients, not every patient, changed everything.

 

Takeaways:

  • Invest in networking and continuing education. Attending specialty conferences not only builds clinical knowledge but also connects you with peers whose ideas can streamline your own systems and improve patient outcomes.
  • Specialize in what’s needed and rewarding. Ryan’s focus on scleral lenses grew out of both patient need and personal passion. Finding a niche you love helps sustain motivation and differentiates your clinic.
  • Build a culture of ownership among staff. Assigning team members specific KPIs and responsibilities gives them pride in their work and strengthens accountability. Empowered staff stay longer and perform better.
  • Don’t be afraid to let go of difficult patients. As your schedule fills, it’s okay to focus on patients who align with your values and respect your staff. Protecting team morale is just as vital as growing revenue.
  • Lead with empathy and resilience. The challenges of COVID taught Ryan that teamwork and mental toughness can carry a practice through any crisis.


Quote of the Show:

  • “ You'll find yourself, when the week is done, worrying about that one patient that gave you trouble instead of the 100 or 200 that we're very pleased with your service. Sometimes it’s  okay to let patients go.” - Ryan Cazares


Links:


Ways to Tune In:

]]> What’s the secret to turning a local optometry clinic into a thriving specialty practice? In this episode, Dr. Ryan Cazares shares how he built Scott Eye Care into a leading destination for scleral lenses and specialty contact fittings in Louisiana. From navigating insurance challenges to keeping long-term staff engaged, Ryan talks about what it takes to grow a practice that thrives both clinically and culturally. He also opens up about the lessons he learned during COVID and why focusing on the right patients, not every patient, changed everything.

 

Takeaways:

  • Invest in networking and continuing education. Attending specialty conferences not only builds clinical knowledge but also connects you with peers whose ideas can streamline your own systems and improve patient outcomes.
  • Specialize in what’s needed and rewarding. Ryan’s focus on scleral lenses grew out of both patient need and personal passion. Finding a niche you love helps sustain motivation and differentiates your clinic.
  • Build a culture of ownership among staff. Assigning team members specific KPIs and responsibilities gives them pride in their work and strengthens accountability. Empowered staff stay longer and perform better.
  • Don’t be afraid to let go of difficult patients. As your schedule fills, it’s okay to focus on patients who align with your values and respect your staff. Protecting team morale is just as vital as growing revenue.
  • Lead with empathy and resilience. The challenges of COVID taught Ryan that teamwork and mental toughness can carry a practice through any crisis.


Quote of the Show:

  • “ You'll find yourself, when the week is done, worrying about that one patient that gave you trouble instead of the 100 or 200 that we're very pleased with your service. Sometimes it’s  okay to let patients go.” - Ryan Cazares


Links:


Ways to Tune In:

]]> Tue, 23 Dec 2025 05:00:00 -0500 Ankit Patel Ankit Patel 1139 What’s the secret to turning a local optometry clinic into a thriving specialty practice? In this episode, Dr. Ryan Cazares shares how he built Scott Eye Care into a leading destination for scleral lenses and specialty contact fittings in Louisiana. From navigating insurance challenges to keeping long-term staff engaged, Ryan talks about what it takes to grow a practice that thrives both clinically and culturally. He also opens up about the lessons he learned during COVID and why focusing on the right patients, not every patient, changed everything.

 

Takeaways:

  • Invest in networking and continuing education. Attending specialty conferences not only builds clinical knowledge but also connects you with peers whose ideas can streamline your own systems and improve patient outcomes.
  • Specialize in what’s needed and rewarding. Ryan’s focus on scleral lenses grew out of both patient need and personal passion. Finding a niche you love helps sustain motivation and differentiates your clinic.
  • Build a culture of ownership among staff. Assigning team members specific KPIs and responsibilities gives them pride in their work and strengthens accountability. Empowered staff stay longer and perform better.
  • Don’t be afraid to let go of difficult patients. As your schedule fills, it’s okay to focus on patients who align with your values and respect your staff. Protecting team morale is just as vital as growing revenue.
  • Lead with empathy and resilience. The challenges of COVID taught Ryan that teamwork and mental toughness can carry a practice through any crisis.


Quote of the Show:

  • “ You'll find yourself, when the week is done, worrying about that one patient that gave you trouble instead of the 100 or 200 that we're very pleased with your service. Sometimes it’s  okay to let patients go.” - Ryan Cazares


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman What You Need to Know to Grow Your Practice - Optometrists Building Empires - Episode # 071 71 71 What You Need to Know to Grow Your Practice - Optometrists Building Empires - Episode # 071 full 903326a6-b38a-4423-b7b2-764469ce7984 https://share.transistor.fm/s/d59c39f1 What do leading ODs say is the real key to building an “empire” in eyecare? In this compilation episode of Optometrists Building Empires, host Ankit Patel revisits standout moments, featuring doctors who have each grown their businesses in unique and inspiring ways. Dr. Jessica Pugh, Dr. Shane Swatts, Bill Noble, Dr. Jeffrey Neighbors, Dr. Susan Truong, and Dr. Richard Levin share the defining lessons that shaped their success, from the importance of relationships to the value of empathy, the courage to pivot, and the power of authentic connection with patients.

 

Takeaways: 

  • Relationships are the foundation of growth. Dr. Jessica Pugh reflects on how her father’s grassroots connections built a legacy that continues to shape her practice today.
  • Know when to reinvent your role. Dr. Shane Swatts shares how stepping out of primary care to focus on specialty services transformed his business and confidence as a leader.
  • Connection drives success. Dr. Richard Levin emphasizes that genuine connections with patients, finding shared interests, asking open-ended questions, and building rapport make the eye exam more enjoyable and are a major driver of practice growth.
  • Your network is your safety net. Bill Noble credits relationships with lenders, investors, and franchisors as the reason his business not only grew but also survived crises like COVID.
  • Lead with a heart of service. For Dr. Jeffrey Neighbors, sustainable growth starts with listening to patients and caring deeply about their individual stories and outcomes.
  • Empathy is the ultimate skill. Dr. Susan Truong explains how learning to truly listen and “walk in a patient’s shoes” reshaped her practice and her approach to leadership.
  • Growth looks different for everyone. Whether it’s expansion, specialization, or deeper patient connection, each path is valid if it aligns with your purpose and values.

Links:


Ways to Tune In:

]]> What do leading ODs say is the real key to building an “empire” in eyecare? In this compilation episode of Optometrists Building Empires, host Ankit Patel revisits standout moments, featuring doctors who have each grown their businesses in unique and inspiring ways. Dr. Jessica Pugh, Dr. Shane Swatts, Bill Noble, Dr. Jeffrey Neighbors, Dr. Susan Truong, and Dr. Richard Levin share the defining lessons that shaped their success, from the importance of relationships to the value of empathy, the courage to pivot, and the power of authentic connection with patients.

 

Takeaways: 

  • Relationships are the foundation of growth. Dr. Jessica Pugh reflects on how her father’s grassroots connections built a legacy that continues to shape her practice today.
  • Know when to reinvent your role. Dr. Shane Swatts shares how stepping out of primary care to focus on specialty services transformed his business and confidence as a leader.
  • Connection drives success. Dr. Richard Levin emphasizes that genuine connections with patients, finding shared interests, asking open-ended questions, and building rapport make the eye exam more enjoyable and are a major driver of practice growth.
  • Your network is your safety net. Bill Noble credits relationships with lenders, investors, and franchisors as the reason his business not only grew but also survived crises like COVID.
  • Lead with a heart of service. For Dr. Jeffrey Neighbors, sustainable growth starts with listening to patients and caring deeply about their individual stories and outcomes.
  • Empathy is the ultimate skill. Dr. Susan Truong explains how learning to truly listen and “walk in a patient’s shoes” reshaped her practice and her approach to leadership.
  • Growth looks different for everyone. Whether it’s expansion, specialization, or deeper patient connection, each path is valid if it aligns with your purpose and values.

Links:


Ways to Tune In:

]]> Thu, 18 Dec 2025 05:00:00 -0500 Ankit Patel Ankit Patel 1897 What do leading ODs say is the real key to building an “empire” in eyecare? In this compilation episode of Optometrists Building Empires, host Ankit Patel revisits standout moments, featuring doctors who have each grown their businesses in unique and inspiring ways. Dr. Jessica Pugh, Dr. Shane Swatts, Bill Noble, Dr. Jeffrey Neighbors, Dr. Susan Truong, and Dr. Richard Levin share the defining lessons that shaped their success, from the importance of relationships to the value of empathy, the courage to pivot, and the power of authentic connection with patients.

 

Takeaways: 

  • Relationships are the foundation of growth. Dr. Jessica Pugh reflects on how her father’s grassroots connections built a legacy that continues to shape her practice today.
  • Know when to reinvent your role. Dr. Shane Swatts shares how stepping out of primary care to focus on specialty services transformed his business and confidence as a leader.
  • Connection drives success. Dr. Richard Levin emphasizes that genuine connections with patients, finding shared interests, asking open-ended questions, and building rapport make the eye exam more enjoyable and are a major driver of practice growth.
  • Your network is your safety net. Bill Noble credits relationships with lenders, investors, and franchisors as the reason his business not only grew but also survived crises like COVID.
  • Lead with a heart of service. For Dr. Jeffrey Neighbors, sustainable growth starts with listening to patients and caring deeply about their individual stories and outcomes.
  • Empathy is the ultimate skill. Dr. Susan Truong explains how learning to truly listen and “walk in a patient’s shoes” reshaped her practice and her approach to leadership.
  • Growth looks different for everyone. Whether it’s expansion, specialization, or deeper patient connection, each path is valid if it aligns with your purpose and values.

Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Building Your Practice Around What Lights You Up - Patricia Poma - Episode # 070 70 70 Building Your Practice Around What Lights You Up - Patricia Poma - Episode # 070 full 21a5580f-f7a1-4ba9-a85e-a529599fcc93 https://share.transistor.fm/s/2f16c9df What happens when your vision for life becomes the foundation for your practice and the fuel that keeps it growing for decades? In this episode, Dr. Patricia Poma shares the story behind her 20-year journey building Birmingham Vision Care into a multimillion-dollar specialty practice. Dr. Poma explains why today’s optometrists must rethink the future of the profession, define the type of care that energizes them, and rebuild a sense of community in an increasingly isolated world. Her candid reflections on leadership, team culture, burnout, and the changing industry landscape make this an episode every private practice owner needs to hear.

 

Takeaways:

  • Start with a clear personal vision and let it guide every decision. When your clinical interests align with your daily work, your energy becomes contagious, and your success follows naturally.
  • Build the team you need, not the team you can find quickly. Hiring out of desperation creates long-term cultural fractures, while hiring based on core values builds stability and loyalty.
  • Adaptability is no longer optional in modern optometry. Your ability to implement change is the key difference between stagnation and real growth.
  • Protect your energy as much as you protect your practice. Intentional self-care creates the resilience required for leadership and prevents the slow burnout that owners often ignore.
  • Rediscover the power of community-based relationships. Local partnerships, peer collaborations, and networking are undervalued tools that strengthen patient flow and elevate the profession.
  • Define your specialty focus before investing in technology. Buy instruments that support the kind of care that excites you, not because they’re considered standard or trendy.


Quote of the Show:

  • “ Identifying who you are and going towards what is important to you, what makes you smile throughout the day. The income and success come later.” - Patricia Poma


Links:


Ways to Tune In:

]]> What happens when your vision for life becomes the foundation for your practice and the fuel that keeps it growing for decades? In this episode, Dr. Patricia Poma shares the story behind her 20-year journey building Birmingham Vision Care into a multimillion-dollar specialty practice. Dr. Poma explains why today’s optometrists must rethink the future of the profession, define the type of care that energizes them, and rebuild a sense of community in an increasingly isolated world. Her candid reflections on leadership, team culture, burnout, and the changing industry landscape make this an episode every private practice owner needs to hear.

 

Takeaways:

  • Start with a clear personal vision and let it guide every decision. When your clinical interests align with your daily work, your energy becomes contagious, and your success follows naturally.
  • Build the team you need, not the team you can find quickly. Hiring out of desperation creates long-term cultural fractures, while hiring based on core values builds stability and loyalty.
  • Adaptability is no longer optional in modern optometry. Your ability to implement change is the key difference between stagnation and real growth.
  • Protect your energy as much as you protect your practice. Intentional self-care creates the resilience required for leadership and prevents the slow burnout that owners often ignore.
  • Rediscover the power of community-based relationships. Local partnerships, peer collaborations, and networking are undervalued tools that strengthen patient flow and elevate the profession.
  • Define your specialty focus before investing in technology. Buy instruments that support the kind of care that excites you, not because they’re considered standard or trendy.


Quote of the Show:

  • “ Identifying who you are and going towards what is important to you, what makes you smile throughout the day. The income and success come later.” - Patricia Poma


Links:


Ways to Tune In:

]]> Thu, 11 Dec 2025 05:00:00 -0500 Ankit Patel Ankit Patel 2407 What happens when your vision for life becomes the foundation for your practice and the fuel that keeps it growing for decades? In this episode, Dr. Patricia Poma shares the story behind her 20-year journey building Birmingham Vision Care into a multimillion-dollar specialty practice. Dr. Poma explains why today’s optometrists must rethink the future of the profession, define the type of care that energizes them, and rebuild a sense of community in an increasingly isolated world. Her candid reflections on leadership, team culture, burnout, and the changing industry landscape make this an episode every private practice owner needs to hear.

 

Takeaways:

  • Start with a clear personal vision and let it guide every decision. When your clinical interests align with your daily work, your energy becomes contagious, and your success follows naturally.
  • Build the team you need, not the team you can find quickly. Hiring out of desperation creates long-term cultural fractures, while hiring based on core values builds stability and loyalty.
  • Adaptability is no longer optional in modern optometry. Your ability to implement change is the key difference between stagnation and real growth.
  • Protect your energy as much as you protect your practice. Intentional self-care creates the resilience required for leadership and prevents the slow burnout that owners often ignore.
  • Rediscover the power of community-based relationships. Local partnerships, peer collaborations, and networking are undervalued tools that strengthen patient flow and elevate the profession.
  • Define your specialty focus before investing in technology. Buy instruments that support the kind of care that excites you, not because they’re considered standard or trendy.


Quote of the Show:

  • “ Identifying who you are and going towards what is important to you, what makes you smile throughout the day. The income and success come later.” - Patricia Poma


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Adapting, Innovating, and Connecting - Darion Horner - Optometrists Building Empires - Episode # 069 69 69 Adapting, Innovating, and Connecting - Darion Horner - Optometrists Building Empires - Episode # 069 full a17cd86a-75c7-4352-a9db-4c348dd7f86f https://share.transistor.fm/s/e442fb23 What does it take to build a thriving, modern optometry practice that patients actually look forward to visiting? In this episode, Dr. Darion Horner, owner of Peaksight Family Eyecare, joins Ankit Patel to discuss his journey from new graduate to successful practice owner and community leader. Dr. Horner shares how he’s built a strong, engaged team culture while staying ahead of industry changes through technology, preventative care, and genuine patient connection. Dr. Horner reveals the practical and personal strategies that make his practice stand out and why adaptability and curiosity remain at the heart of his success. 

Takeaways:

  • Prioritize individualized patient care that focuses on education and preventative health, not just prescriptions.
  • Create a memorable patient experience through authentic connection, humor, and personal engagement.
  • Involve your team in hiring and culture decisions; personality and skill alignment are key to long-term success.
  • Tackle staffing and reimbursement challenges by leaning on technology and expanding into cash-pay and specialty services.
  • Stay adaptable and proactive; success often comes from continuous learning and the willingness to evolve.
  • Embrace innovation: AI and new technologies can enhance both patient outcomes and operational efficiency.
  • Build a practice culture that reflects curiosity, care, and connection, both in and outside the exam room.


Quote of the Show:

  • “ Be more aggressive as an associate. I feel like I could've done more to be active, promoting myself and succeeding. I'm very confident now that there are plenty of things that I could have done to do that while I was there.” - Darion Horner


Links:


Ways to Tune In:

]]> What does it take to build a thriving, modern optometry practice that patients actually look forward to visiting? In this episode, Dr. Darion Horner, owner of Peaksight Family Eyecare, joins Ankit Patel to discuss his journey from new graduate to successful practice owner and community leader. Dr. Horner shares how he’s built a strong, engaged team culture while staying ahead of industry changes through technology, preventative care, and genuine patient connection. Dr. Horner reveals the practical and personal strategies that make his practice stand out and why adaptability and curiosity remain at the heart of his success. 

Takeaways:

  • Prioritize individualized patient care that focuses on education and preventative health, not just prescriptions.
  • Create a memorable patient experience through authentic connection, humor, and personal engagement.
  • Involve your team in hiring and culture decisions; personality and skill alignment are key to long-term success.
  • Tackle staffing and reimbursement challenges by leaning on technology and expanding into cash-pay and specialty services.
  • Stay adaptable and proactive; success often comes from continuous learning and the willingness to evolve.
  • Embrace innovation: AI and new technologies can enhance both patient outcomes and operational efficiency.
  • Build a practice culture that reflects curiosity, care, and connection, both in and outside the exam room.


Quote of the Show:

  • “ Be more aggressive as an associate. I feel like I could've done more to be active, promoting myself and succeeding. I'm very confident now that there are plenty of things that I could have done to do that while I was there.” - Darion Horner


Links:


Ways to Tune In:

]]> Thu, 04 Dec 2025 05:00:00 -0500 Ankit Patel Ankit Patel 1526 What does it take to build a thriving, modern optometry practice that patients actually look forward to visiting? In this episode, Dr. Darion Horner, owner of Peaksight Family Eyecare, joins Ankit Patel to discuss his journey from new graduate to successful practice owner and community leader. Dr. Horner shares how he’s built a strong, engaged team culture while staying ahead of industry changes through technology, preventative care, and genuine patient connection. Dr. Horner reveals the practical and personal strategies that make his practice stand out and why adaptability and curiosity remain at the heart of his success. 

Takeaways:

  • Prioritize individualized patient care that focuses on education and preventative health, not just prescriptions.
  • Create a memorable patient experience through authentic connection, humor, and personal engagement.
  • Involve your team in hiring and culture decisions; personality and skill alignment are key to long-term success.
  • Tackle staffing and reimbursement challenges by leaning on technology and expanding into cash-pay and specialty services.
  • Stay adaptable and proactive; success often comes from continuous learning and the willingness to evolve.
  • Embrace innovation: AI and new technologies can enhance both patient outcomes and operational efficiency.
  • Build a practice culture that reflects curiosity, care, and connection, both in and outside the exam room.


Quote of the Show:

  • “ Be more aggressive as an associate. I feel like I could've done more to be active, promoting myself and succeeding. I'm very confident now that there are plenty of things that I could have done to do that while I was there.” - Darion Horner


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Patient Time Over Volume - Brandon Walley - Optometrists Building Empires - Episode # 068 68 68 Patient Time Over Volume - Brandon Walley - Optometrists Building Empires - Episode # 068 full 95bb25ec-0609-4853-b75d-13cb5e6469e7 https://share.transistor.fm/s/9efd16ac What happens when you slow down instead of speeding up to grow your practice? In this episode of Optometrists Building Empires, host Ankit Patel talks with Dr. Brandon Walley, owner of Collierville Vision Center in Tennessee. Dr. Walley shares how doing less, spending more time with each patient, working four days a week, and skipping the traditional technician model has actually helped him grow faster and build a stronger reputation in a market full of private equity competition. They dive into how Brandon built his thriving solo practice by prioritizing patient relationships over volume, creating niche specialties in sports vision and dry eye, and leveraging technology to streamline staff workload. His approach proves that intentional simplicity and genuine connection can be a growth strategy of their own.

 

Takeaways:

  • More doctor time builds trust. By doing his own workups and spending a full 30 minutes with each patient, Dr. Walley creates a personalized experience that keeps patients loyal and referring others.
  • Small can be strong. A lean team and efficient systems can outperform a large staff when you focus on culture, communication, and consistency.
  • Experimentation fuels growth. From launching sports vision services to creating a digital vision therapy program, Dr. Walley embraces a “why not try it?” mindset that drives innovation.
  • Specialties offset reimbursement pressure. Building expertise in areas like dry eye, vision therapy, and sports vision helps diversify revenue beyond standard exams.
  • Culture retains talent. A four-day workweek, full-time pay, and a supportive environment help his small team stay happy, and even bring back those who leave.
  • Be patient with success. Brandon’s biggest advice for new ODs: things take time. Stay patient, build relationships, and success will follow.


Quote of the Show:

  • “Anything I can do that's gonna help me help more people is a big thing.”  - Brandon Walley


Links:


Ways to Tune In:

]]> What happens when you slow down instead of speeding up to grow your practice? In this episode of Optometrists Building Empires, host Ankit Patel talks with Dr. Brandon Walley, owner of Collierville Vision Center in Tennessee. Dr. Walley shares how doing less, spending more time with each patient, working four days a week, and skipping the traditional technician model has actually helped him grow faster and build a stronger reputation in a market full of private equity competition. They dive into how Brandon built his thriving solo practice by prioritizing patient relationships over volume, creating niche specialties in sports vision and dry eye, and leveraging technology to streamline staff workload. His approach proves that intentional simplicity and genuine connection can be a growth strategy of their own.

 

Takeaways:

  • More doctor time builds trust. By doing his own workups and spending a full 30 minutes with each patient, Dr. Walley creates a personalized experience that keeps patients loyal and referring others.
  • Small can be strong. A lean team and efficient systems can outperform a large staff when you focus on culture, communication, and consistency.
  • Experimentation fuels growth. From launching sports vision services to creating a digital vision therapy program, Dr. Walley embraces a “why not try it?” mindset that drives innovation.
  • Specialties offset reimbursement pressure. Building expertise in areas like dry eye, vision therapy, and sports vision helps diversify revenue beyond standard exams.
  • Culture retains talent. A four-day workweek, full-time pay, and a supportive environment help his small team stay happy, and even bring back those who leave.
  • Be patient with success. Brandon’s biggest advice for new ODs: things take time. Stay patient, build relationships, and success will follow.


Quote of the Show:

  • “Anything I can do that's gonna help me help more people is a big thing.”  - Brandon Walley


Links:


Ways to Tune In:

]]> Wed, 26 Nov 2025 05:00:00 -0500 Ankit Patel Ankit Patel 1536 What happens when you slow down instead of speeding up to grow your practice? In this episode of Optometrists Building Empires, host Ankit Patel talks with Dr. Brandon Walley, owner of Collierville Vision Center in Tennessee. Dr. Walley shares how doing less, spending more time with each patient, working four days a week, and skipping the traditional technician model has actually helped him grow faster and build a stronger reputation in a market full of private equity competition. They dive into how Brandon built his thriving solo practice by prioritizing patient relationships over volume, creating niche specialties in sports vision and dry eye, and leveraging technology to streamline staff workload. His approach proves that intentional simplicity and genuine connection can be a growth strategy of their own.

 

Takeaways:

  • More doctor time builds trust. By doing his own workups and spending a full 30 minutes with each patient, Dr. Walley creates a personalized experience that keeps patients loyal and referring others.
  • Small can be strong. A lean team and efficient systems can outperform a large staff when you focus on culture, communication, and consistency.
  • Experimentation fuels growth. From launching sports vision services to creating a digital vision therapy program, Dr. Walley embraces a “why not try it?” mindset that drives innovation.
  • Specialties offset reimbursement pressure. Building expertise in areas like dry eye, vision therapy, and sports vision helps diversify revenue beyond standard exams.
  • Culture retains talent. A four-day workweek, full-time pay, and a supportive environment help his small team stay happy, and even bring back those who leave.
  • Be patient with success. Brandon’s biggest advice for new ODs: things take time. Stay patient, build relationships, and success will follow.


Quote of the Show:

  • “Anything I can do that's gonna help me help more people is a big thing.”  - Brandon Walley


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman The Power of Saying Yes to Opportunity - Jerry Robben - Optometrists Building Empires - Episode # 067 67 67 The Power of Saying Yes to Opportunity - Jerry Robben - Optometrists Building Empires - Episode # 067 full 293cdefb-5a7e-4d06-96fa-a65640f8aba5 https://share.transistor.fm/s/7fb937bc What happens when you say “yes” to the right opportunities, even the ones you never expected? When Dr. Jerry Robben graduated from optometry school, his plan was simple: head back home to Kansas and start his career. But a series of unexpected opportunities, and one very fateful externship, led him down a path he never could have scripted. Dr. Robben shares how following his instincts, embracing luck, and working hard turned chance into purpose. In this episode, Dr. Robben joins Ankit Patel to talk about the power of saying “yes,” building an education-based empire, and turning dry eye into one of optometry’s most dynamic specialties.

Takeaways:

  • Say yes to opportunity, even when it’s uncertain. Many of Dr. Robben’s career milestones came from being open to unexpected turns. 
  • Leverage your strengths outside of optometry. His background as a DJ honed public speaking skills that now fuel his success as an educator and thought leader.
  • Invest in dry eye care early. Treating dry eye proactively can elevate surgical outcomes and build long-term patient trust.
  • Create systems to scale your expertise. Dry Eye University began as a solution to save time and evolved into an international education platform.
  • Don’t underestimate family influence. Support and collaboration, even from non-clinical voices, can spark innovative approaches to practice growth.
  • Trust the process. Hard work and consistency compound like interest; each experience adds value to the next stage of your career.
  • Think beyond the exam room. From myopia management to AI, the next phase of optometry belongs to practices that adapt, educate, and evolve.


Quote of the Show:

  • “Coming from where I came from to think about just being on this podcast with you, it's kind of crazy. It's a journey, and you just have to have confidence and trust the process.” - Jerry Robben


Links:


Ways to Tune In:

]]> What happens when you say “yes” to the right opportunities, even the ones you never expected? When Dr. Jerry Robben graduated from optometry school, his plan was simple: head back home to Kansas and start his career. But a series of unexpected opportunities, and one very fateful externship, led him down a path he never could have scripted. Dr. Robben shares how following his instincts, embracing luck, and working hard turned chance into purpose. In this episode, Dr. Robben joins Ankit Patel to talk about the power of saying “yes,” building an education-based empire, and turning dry eye into one of optometry’s most dynamic specialties.

Takeaways:

  • Say yes to opportunity, even when it’s uncertain. Many of Dr. Robben’s career milestones came from being open to unexpected turns. 
  • Leverage your strengths outside of optometry. His background as a DJ honed public speaking skills that now fuel his success as an educator and thought leader.
  • Invest in dry eye care early. Treating dry eye proactively can elevate surgical outcomes and build long-term patient trust.
  • Create systems to scale your expertise. Dry Eye University began as a solution to save time and evolved into an international education platform.
  • Don’t underestimate family influence. Support and collaboration, even from non-clinical voices, can spark innovative approaches to practice growth.
  • Trust the process. Hard work and consistency compound like interest; each experience adds value to the next stage of your career.
  • Think beyond the exam room. From myopia management to AI, the next phase of optometry belongs to practices that adapt, educate, and evolve.


Quote of the Show:

  • “Coming from where I came from to think about just being on this podcast with you, it's kind of crazy. It's a journey, and you just have to have confidence and trust the process.” - Jerry Robben


Links:


Ways to Tune In:

]]> Thu, 20 Nov 2025 05:00:00 -0500 Ankit Patel Ankit Patel 2168 What happens when you say “yes” to the right opportunities, even the ones you never expected? When Dr. Jerry Robben graduated from optometry school, his plan was simple: head back home to Kansas and start his career. But a series of unexpected opportunities, and one very fateful externship, led him down a path he never could have scripted. Dr. Robben shares how following his instincts, embracing luck, and working hard turned chance into purpose. In this episode, Dr. Robben joins Ankit Patel to talk about the power of saying “yes,” building an education-based empire, and turning dry eye into one of optometry’s most dynamic specialties.

Takeaways:

  • Say yes to opportunity, even when it’s uncertain. Many of Dr. Robben’s career milestones came from being open to unexpected turns. 
  • Leverage your strengths outside of optometry. His background as a DJ honed public speaking skills that now fuel his success as an educator and thought leader.
  • Invest in dry eye care early. Treating dry eye proactively can elevate surgical outcomes and build long-term patient trust.
  • Create systems to scale your expertise. Dry Eye University began as a solution to save time and evolved into an international education platform.
  • Don’t underestimate family influence. Support and collaboration, even from non-clinical voices, can spark innovative approaches to practice growth.
  • Trust the process. Hard work and consistency compound like interest; each experience adds value to the next stage of your career.
  • Think beyond the exam room. From myopia management to AI, the next phase of optometry belongs to practices that adapt, educate, and evolve.


Quote of the Show:

  • “Coming from where I came from to think about just being on this podcast with you, it's kind of crazy. It's a journey, and you just have to have confidence and trust the process.” - Jerry Robben


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Why Care Is the Ultimate Business Strategy - Viola Kanevsky - Optometrists Building Empires - Episode # 066 66 66 Why Care Is the Ultimate Business Strategy - Viola Kanevsky - Optometrists Building Empires - Episode # 066 full 8013d02d-301b-41c5-8e29-911ec0032cfa https://share.transistor.fm/s/9e0fcd0e What happens when you build your practice on care for patients, your team, and your community? This week on Optometrists Building Empires, Ankit Patel sits down with Dr. Viola Kanevsky, founder of Acuity NYC, a leading optometric practice on Manhattan’s Upper West Side. Through stories of resilience, leadership, and genuine care, she reveals how empathy and adaptability shaped her 30-year career, and why a positive culture is her proudest achievement. If you’ve ever wondered how to lead with heart while running a thriving practice, this conversation is a masterclass in doing both.


 

Takeaways:

  • Lead with care always. Dr. Kanevsky built her reputation by treating patients and staff like family, even calling elderly patients during the pandemic to check on their well-being.
  • Culture starts at the top. Everyone at Acuity NYC is cross-trained, creating mutual respect and flexibility. When leaders are willing to clean the bathroom, no task feels “beneath” anyone.
  • Invest in your team’s happiness. Her annual staff retreat blends training, open feedback, and genuine connection, a practice that strengthens loyalty and communication.
  • Face challenges with resilience. From legal battles to market crashes, she’s learned that every obstacle can lead to an unexpected opportunity if you stay calm and adaptable.
  • Empower through ownership. Letting employees identify their own weaknesses and name others’ strengths creates accountability and a sense of shared success.
  • Stay curious. Whether it’s new technology or legislative advocacy, Dr. Kanevsky’s lifelong learning keeps her practice at the forefront of optometry.


Quote of the Show:

  • “ It doesn't matter what happened at home that day or what's going on in the news. You have to be there and present for that patient and put on a happy face.” - Viola Kanevsky


Links:


Ways to Tune In:

]]> What happens when you build your practice on care for patients, your team, and your community? This week on Optometrists Building Empires, Ankit Patel sits down with Dr. Viola Kanevsky, founder of Acuity NYC, a leading optometric practice on Manhattan’s Upper West Side. Through stories of resilience, leadership, and genuine care, she reveals how empathy and adaptability shaped her 30-year career, and why a positive culture is her proudest achievement. If you’ve ever wondered how to lead with heart while running a thriving practice, this conversation is a masterclass in doing both.


 

Takeaways:

  • Lead with care always. Dr. Kanevsky built her reputation by treating patients and staff like family, even calling elderly patients during the pandemic to check on their well-being.
  • Culture starts at the top. Everyone at Acuity NYC is cross-trained, creating mutual respect and flexibility. When leaders are willing to clean the bathroom, no task feels “beneath” anyone.
  • Invest in your team’s happiness. Her annual staff retreat blends training, open feedback, and genuine connection, a practice that strengthens loyalty and communication.
  • Face challenges with resilience. From legal battles to market crashes, she’s learned that every obstacle can lead to an unexpected opportunity if you stay calm and adaptable.
  • Empower through ownership. Letting employees identify their own weaknesses and name others’ strengths creates accountability and a sense of shared success.
  • Stay curious. Whether it’s new technology or legislative advocacy, Dr. Kanevsky’s lifelong learning keeps her practice at the forefront of optometry.


Quote of the Show:

  • “ It doesn't matter what happened at home that day or what's going on in the news. You have to be there and present for that patient and put on a happy face.” - Viola Kanevsky


Links:


Ways to Tune In:

]]> Thu, 13 Nov 2025 05:00:00 -0500 Ankit Patel Ankit Patel 2080 What happens when you build your practice on care for patients, your team, and your community? This week on Optometrists Building Empires, Ankit Patel sits down with Dr. Viola Kanevsky, founder of Acuity NYC, a leading optometric practice on Manhattan’s Upper West Side. Through stories of resilience, leadership, and genuine care, she reveals how empathy and adaptability shaped her 30-year career, and why a positive culture is her proudest achievement. If you’ve ever wondered how to lead with heart while running a thriving practice, this conversation is a masterclass in doing both.


 

Takeaways:

  • Lead with care always. Dr. Kanevsky built her reputation by treating patients and staff like family, even calling elderly patients during the pandemic to check on their well-being.
  • Culture starts at the top. Everyone at Acuity NYC is cross-trained, creating mutual respect and flexibility. When leaders are willing to clean the bathroom, no task feels “beneath” anyone.
  • Invest in your team’s happiness. Her annual staff retreat blends training, open feedback, and genuine connection, a practice that strengthens loyalty and communication.
  • Face challenges with resilience. From legal battles to market crashes, she’s learned that every obstacle can lead to an unexpected opportunity if you stay calm and adaptable.
  • Empower through ownership. Letting employees identify their own weaknesses and name others’ strengths creates accountability and a sense of shared success.
  • Stay curious. Whether it’s new technology or legislative advocacy, Dr. Kanevsky’s lifelong learning keeps her practice at the forefront of optometry.


Quote of the Show:

  • “ It doesn't matter what happened at home that day or what's going on in the news. You have to be there and present for that patient and put on a happy face.” - Viola Kanevsky


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Scaling with Heart - Melissa Tada - Optometrists Building Empires - Episode # 065 65 65 Scaling with Heart - Melissa Tada - Optometrists Building Empires - Episode # 065 full b7b10343-ddd3-4eeb-a98c-30897689bee2 https://share.transistor.fm/s/655911f0 How do you grow your practice without losing your culture, or your mind, in the process? Dr. Melissa Tada, optometrist, co-owner of Mountain View Vision, and Director of Professional Development for Vision Source, joins Ankit to share her path from warm-start practice owner to multi-doctor leader. She opens up about building a culture rooted in respect, scaling through strong processes, and the surprising role COVID played in sharpening her business operations. Dr. Tada also discusses the future of optometry, from AI to laser procedures, and how Vision Source supports independent practices through collaboration and shared learning.

 

Takeaways: 

  • Let go to grow. You can’t scale if everything depends on you. Train your people well, trust them to deliver, and embrace the discomfort that comes with delegation.
  • Culture starts with respect. Skills can be taught, but shared values can’t. Build a culture where staff feel supported and patients feel seen, every patient, every time.
  • Use downtime to refine systems. Dr. Tada used her six-week COVID shutdown to overhaul workflows and processes, creating the scalable backbone her practice thrives on today.
  • Efficiency beats extravagance. Patients value frictionless experiences over fancy ones. Simplify check-ins, streamline purchases, and make every visit easy.
  • Find your network. Joining Vision Source gave Dr. Tada community, mentorship, and access to resources she didn’t have to build alone. Connection accelerates growth.
  • Adopt technology early and wisely. From OCTs to AI, innovations are expanding what optometrists can do. Staying curious keeps your practice relevant and competitive.
  • Be open to the weird. Growth often starts with saying yes to unexpected opportunities. Stay adaptable and trust your instincts.


Quote of the Show:

  • “ As we move forward, there's nothing but good stuff to come. It's a gift to see patients every day and just make a difference every day with them and not just flip the dials.” - Melissa Tada


Links:


Ways to Tune In:

]]> How do you grow your practice without losing your culture, or your mind, in the process? Dr. Melissa Tada, optometrist, co-owner of Mountain View Vision, and Director of Professional Development for Vision Source, joins Ankit to share her path from warm-start practice owner to multi-doctor leader. She opens up about building a culture rooted in respect, scaling through strong processes, and the surprising role COVID played in sharpening her business operations. Dr. Tada also discusses the future of optometry, from AI to laser procedures, and how Vision Source supports independent practices through collaboration and shared learning.

 

Takeaways: 

  • Let go to grow. You can’t scale if everything depends on you. Train your people well, trust them to deliver, and embrace the discomfort that comes with delegation.
  • Culture starts with respect. Skills can be taught, but shared values can’t. Build a culture where staff feel supported and patients feel seen, every patient, every time.
  • Use downtime to refine systems. Dr. Tada used her six-week COVID shutdown to overhaul workflows and processes, creating the scalable backbone her practice thrives on today.
  • Efficiency beats extravagance. Patients value frictionless experiences over fancy ones. Simplify check-ins, streamline purchases, and make every visit easy.
  • Find your network. Joining Vision Source gave Dr. Tada community, mentorship, and access to resources she didn’t have to build alone. Connection accelerates growth.
  • Adopt technology early and wisely. From OCTs to AI, innovations are expanding what optometrists can do. Staying curious keeps your practice relevant and competitive.
  • Be open to the weird. Growth often starts with saying yes to unexpected opportunities. Stay adaptable and trust your instincts.


Quote of the Show:

  • “ As we move forward, there's nothing but good stuff to come. It's a gift to see patients every day and just make a difference every day with them and not just flip the dials.” - Melissa Tada


Links:


Ways to Tune In:

]]> Thu, 06 Nov 2025 10:00:00 -0500 Ankit Patel Ankit Patel 2480 How do you grow your practice without losing your culture, or your mind, in the process? Dr. Melissa Tada, optometrist, co-owner of Mountain View Vision, and Director of Professional Development for Vision Source, joins Ankit to share her path from warm-start practice owner to multi-doctor leader. She opens up about building a culture rooted in respect, scaling through strong processes, and the surprising role COVID played in sharpening her business operations. Dr. Tada also discusses the future of optometry, from AI to laser procedures, and how Vision Source supports independent practices through collaboration and shared learning.

 

Takeaways: 

  • Let go to grow. You can’t scale if everything depends on you. Train your people well, trust them to deliver, and embrace the discomfort that comes with delegation.
  • Culture starts with respect. Skills can be taught, but shared values can’t. Build a culture where staff feel supported and patients feel seen, every patient, every time.
  • Use downtime to refine systems. Dr. Tada used her six-week COVID shutdown to overhaul workflows and processes, creating the scalable backbone her practice thrives on today.
  • Efficiency beats extravagance. Patients value frictionless experiences over fancy ones. Simplify check-ins, streamline purchases, and make every visit easy.
  • Find your network. Joining Vision Source gave Dr. Tada community, mentorship, and access to resources she didn’t have to build alone. Connection accelerates growth.
  • Adopt technology early and wisely. From OCTs to AI, innovations are expanding what optometrists can do. Staying curious keeps your practice relevant and competitive.
  • Be open to the weird. Growth often starts with saying yes to unexpected opportunities. Stay adaptable and trust your instincts.


Quote of the Show:

  • “ As we move forward, there's nothing but good stuff to come. It's a gift to see patients every day and just make a difference every day with them and not just flip the dials.” - Melissa Tada


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman How Dr. Anisha Jacob and Rony Daniel Grew from $500K to $4M Without Losing Their Vision - Ep # 064 64 64 How Dr. Anisha Jacob and Rony Daniel Grew from $500K to $4M Without Losing Their Vision - Ep # 064 full 9d895037-ba73-4e87-9b9c-778576db2102 https://share.transistor.fm/s/dd03912c How does mastering proactive processes help you scale smarter? This episode of Optometrists Building Empires features the dynamic duo behind Village Vision Center, Dr. Anisha Jacob and Rony Daniel. Anisha is a board-certified therapeutic optometrist and glaucoma specialist, and her husband, Rony, is a digital executive and marketing strategist. Together, they’ve scaled their business from $500K to $4M in revenue while maintaining a strong culture, data-driven strategy, and a thriving marriage. They reveal how tracking metrics, setting realistic stretch goals, investing in coaching, and fine-tuning team communication helped them break through common growth plateaus. Plus, Rony shares actionable marketing insights on Google Ads, ROI strategy, and patient acquisition that every practice owner can apply immediately.

 

Takeaways: 

  • Measure everything, fix specifically. When revenue dips, track why, not who. Identify weak spots, retrain, and focus on improvement over blame.
  • Set and celebrate goals. Create monthly targets and stretch goals that challenge your team. Reward success with experiences that build morale and unity.
  • Invest in leadership and coaching. Business coaches can transform not only your operations but also how you communicate and resolve conflicts as leaders.
  • Understand your people. Personality assessments and individualized management approaches reduce staff friction and build stronger teams.
  • Hire for attitude, not experience. Skills can be taught; mindset and culture fit can’t. Continuous recruiting ensures a healthy talent pipeline.
  • Think long-term with marketing. Google Ads outperform social for high-intent patients. Remember: patient acquisition cost is small compared to lifetime value.


Quote of the Show:

  • “ Doctors need to take a deep look at themselves and say what's important to them. Maybe building that empire is not the goal, and they should think through that before they pick that path, because there's a sacrifice that comes with it. ” - Rony Daniel


Links:


Ways to Tune In:

]]> How does mastering proactive processes help you scale smarter? This episode of Optometrists Building Empires features the dynamic duo behind Village Vision Center, Dr. Anisha Jacob and Rony Daniel. Anisha is a board-certified therapeutic optometrist and glaucoma specialist, and her husband, Rony, is a digital executive and marketing strategist. Together, they’ve scaled their business from $500K to $4M in revenue while maintaining a strong culture, data-driven strategy, and a thriving marriage. They reveal how tracking metrics, setting realistic stretch goals, investing in coaching, and fine-tuning team communication helped them break through common growth plateaus. Plus, Rony shares actionable marketing insights on Google Ads, ROI strategy, and patient acquisition that every practice owner can apply immediately.

 

Takeaways: 

  • Measure everything, fix specifically. When revenue dips, track why, not who. Identify weak spots, retrain, and focus on improvement over blame.
  • Set and celebrate goals. Create monthly targets and stretch goals that challenge your team. Reward success with experiences that build morale and unity.
  • Invest in leadership and coaching. Business coaches can transform not only your operations but also how you communicate and resolve conflicts as leaders.
  • Understand your people. Personality assessments and individualized management approaches reduce staff friction and build stronger teams.
  • Hire for attitude, not experience. Skills can be taught; mindset and culture fit can’t. Continuous recruiting ensures a healthy talent pipeline.
  • Think long-term with marketing. Google Ads outperform social for high-intent patients. Remember: patient acquisition cost is small compared to lifetime value.


Quote of the Show:

  • “ Doctors need to take a deep look at themselves and say what's important to them. Maybe building that empire is not the goal, and they should think through that before they pick that path, because there's a sacrifice that comes with it. ” - Rony Daniel


Links:


Ways to Tune In:

]]> Thu, 30 Oct 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2558 How does mastering proactive processes help you scale smarter? This episode of Optometrists Building Empires features the dynamic duo behind Village Vision Center, Dr. Anisha Jacob and Rony Daniel. Anisha is a board-certified therapeutic optometrist and glaucoma specialist, and her husband, Rony, is a digital executive and marketing strategist. Together, they’ve scaled their business from $500K to $4M in revenue while maintaining a strong culture, data-driven strategy, and a thriving marriage. They reveal how tracking metrics, setting realistic stretch goals, investing in coaching, and fine-tuning team communication helped them break through common growth plateaus. Plus, Rony shares actionable marketing insights on Google Ads, ROI strategy, and patient acquisition that every practice owner can apply immediately.

 

Takeaways: 

  • Measure everything, fix specifically. When revenue dips, track why, not who. Identify weak spots, retrain, and focus on improvement over blame.
  • Set and celebrate goals. Create monthly targets and stretch goals that challenge your team. Reward success with experiences that build morale and unity.
  • Invest in leadership and coaching. Business coaches can transform not only your operations but also how you communicate and resolve conflicts as leaders.
  • Understand your people. Personality assessments and individualized management approaches reduce staff friction and build stronger teams.
  • Hire for attitude, not experience. Skills can be taught; mindset and culture fit can’t. Continuous recruiting ensures a healthy talent pipeline.
  • Think long-term with marketing. Google Ads outperform social for high-intent patients. Remember: patient acquisition cost is small compared to lifetime value.


Quote of the Show:

  • “ Doctors need to take a deep look at themselves and say what's important to them. Maybe building that empire is not the goal, and they should think through that before they pick that path, because there's a sacrifice that comes with it. ” - Rony Daniel


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Coaching, Culture, and Growth - Ben Thayil - Optometrists Building Empires - Episode # 063 63 63 Coaching, Culture, and Growth - Ben Thayil - Optometrists Building Empires - Episode # 063 full 4af35ef2-5acc-4792-b900-bd88477ce4ea https://share.transistor.fm/s/8cbf0d08 What role do coaching, mentorship, and values-based leadership play in building a thriving optometry practice? In this episode of Optometrist Building Empires, Ankit Patel sits down with Dr. Ben Thayil, owner of Lifetime Vision and Eyecare, founder of Lead OD, and a passionate coach helping practices grow from the inside out. Dr. Thayil shares his journey from struggling new practice owner to industry leader, highlighting the impact of mentorship, values-based leadership, and intentional culture-building. He explains how lessons learned from other industries, especially dentistry, helped him reframe sales and patient care, and why aligning staff with mission, vision, and values is critical to retention and growth.

 

Takeaways:

  • Coaching and mentorship accelerate growth by offering perspective beyond clinical training, seek guidance from both inside and outside the profession.
  • Lessons from other industries, such as dentistry, can reshape how you approach sales and treatment planning in optometry.
  • Building a values-based culture improves staff retention, reduces drama, and strengthens patient care.
  • Hiring should align with mission, vision, and values, not just skills, to ensure long-term cultural fit.
  • Personal growth for staff translates directly into professional growth; developing your team beyond job skills creates stronger employees.
  • One-on-one touchpoints with staff, including support for personal, professional, and financial goals, are key to keeping employees engaged.
  • A sense of purpose, not just money, drives motivation, helping staff connect their “why” to the practice mission.


Quote of the Show:

  • “ It's more fun to be successful together than by yourself.” - Ben Thayil


Links:

Ways to Tune In:

]]> What role do coaching, mentorship, and values-based leadership play in building a thriving optometry practice? In this episode of Optometrist Building Empires, Ankit Patel sits down with Dr. Ben Thayil, owner of Lifetime Vision and Eyecare, founder of Lead OD, and a passionate coach helping practices grow from the inside out. Dr. Thayil shares his journey from struggling new practice owner to industry leader, highlighting the impact of mentorship, values-based leadership, and intentional culture-building. He explains how lessons learned from other industries, especially dentistry, helped him reframe sales and patient care, and why aligning staff with mission, vision, and values is critical to retention and growth.

 

Takeaways:

  • Coaching and mentorship accelerate growth by offering perspective beyond clinical training, seek guidance from both inside and outside the profession.
  • Lessons from other industries, such as dentistry, can reshape how you approach sales and treatment planning in optometry.
  • Building a values-based culture improves staff retention, reduces drama, and strengthens patient care.
  • Hiring should align with mission, vision, and values, not just skills, to ensure long-term cultural fit.
  • Personal growth for staff translates directly into professional growth; developing your team beyond job skills creates stronger employees.
  • One-on-one touchpoints with staff, including support for personal, professional, and financial goals, are key to keeping employees engaged.
  • A sense of purpose, not just money, drives motivation, helping staff connect their “why” to the practice mission.


Quote of the Show:

  • “ It's more fun to be successful together than by yourself.” - Ben Thayil


Links:

Ways to Tune In:

]]> Thu, 23 Oct 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2479 What role do coaching, mentorship, and values-based leadership play in building a thriving optometry practice? In this episode of Optometrist Building Empires, Ankit Patel sits down with Dr. Ben Thayil, owner of Lifetime Vision and Eyecare, founder of Lead OD, and a passionate coach helping practices grow from the inside out. Dr. Thayil shares his journey from struggling new practice owner to industry leader, highlighting the impact of mentorship, values-based leadership, and intentional culture-building. He explains how lessons learned from other industries, especially dentistry, helped him reframe sales and patient care, and why aligning staff with mission, vision, and values is critical to retention and growth.

 

Takeaways:

  • Coaching and mentorship accelerate growth by offering perspective beyond clinical training, seek guidance from both inside and outside the profession.
  • Lessons from other industries, such as dentistry, can reshape how you approach sales and treatment planning in optometry.
  • Building a values-based culture improves staff retention, reduces drama, and strengthens patient care.
  • Hiring should align with mission, vision, and values, not just skills, to ensure long-term cultural fit.
  • Personal growth for staff translates directly into professional growth; developing your team beyond job skills creates stronger employees.
  • One-on-one touchpoints with staff, including support for personal, professional, and financial goals, are key to keeping employees engaged.
  • A sense of purpose, not just money, drives motivation, helping staff connect their “why” to the practice mission.


Quote of the Show:

  • “ It's more fun to be successful together than by yourself.” - Ben Thayil


Links:

Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman From Collapse to Comeback: What It Really Takes to Succeed in Optometry - Lee Ford - Episode # 62 62 62 From Collapse to Comeback: What It Really Takes to Succeed in Optometry - Lee Ford - Episode # 62 full 986c2a18-159a-43d3-a4a8-bd0900585e15 https://share.transistor.fm/s/a4dac58a How can setbacks and failures become the foundation for building a thriving optometry practice? In this episode of Optometrists Building Empires, Ankit Patel sits down with Dr. Lee Ford, owner of Golden Triangle Eye Clinic. With over 25 years of experience, Dr. Ford shares how failure, resilience, and community have shaped his success as an optometrist and business owner. From turning a former Pizza Hut into a thriving eye care clinic to navigating bankruptcy and rebuilding stronger, Dr. Ford offers candid insights into leadership, practice growth, and the importance of serving others.

 

Takeaways:

  • Failure can be a powerful teacher. Each misstep is an opportunity to reassess, adapt, and create stronger systems for long-term growth.
  • Building the right team is critical. Visionary leaders must surround themselves with integrators who can turn ideas into effective action.
  • Not every employee will match your passion. Accepting this reality allows you to set fair expectations and invest in those ready to grow.
  • Diversifying services strengthens resilience. Adding medical care and new specialties can balance out reimbursement challenges.
  • Community involvement matters. Supporting local needs not only builds goodwill but also creates trust and loyalty with patients.
  • Cash reserves and patience are non-negotiables. Growing too fast without financial caution can lead to setbacks; slowing down ensures sustainability.
  • Love for the profession sustains success. Finding joy in patient care and staff development keeps the work meaningful even in tough seasons.


Quote of the Show:

  • “ So find the right people, tell them what you want, and get out of the way. It works wonderfully. I don't abdicate, I delegate.” - Lee Ford


Links:


Ways to Tune In:

]]> How can setbacks and failures become the foundation for building a thriving optometry practice? In this episode of Optometrists Building Empires, Ankit Patel sits down with Dr. Lee Ford, owner of Golden Triangle Eye Clinic. With over 25 years of experience, Dr. Ford shares how failure, resilience, and community have shaped his success as an optometrist and business owner. From turning a former Pizza Hut into a thriving eye care clinic to navigating bankruptcy and rebuilding stronger, Dr. Ford offers candid insights into leadership, practice growth, and the importance of serving others.

 

Takeaways:

  • Failure can be a powerful teacher. Each misstep is an opportunity to reassess, adapt, and create stronger systems for long-term growth.
  • Building the right team is critical. Visionary leaders must surround themselves with integrators who can turn ideas into effective action.
  • Not every employee will match your passion. Accepting this reality allows you to set fair expectations and invest in those ready to grow.
  • Diversifying services strengthens resilience. Adding medical care and new specialties can balance out reimbursement challenges.
  • Community involvement matters. Supporting local needs not only builds goodwill but also creates trust and loyalty with patients.
  • Cash reserves and patience are non-negotiables. Growing too fast without financial caution can lead to setbacks; slowing down ensures sustainability.
  • Love for the profession sustains success. Finding joy in patient care and staff development keeps the work meaningful even in tough seasons.


Quote of the Show:

  • “ So find the right people, tell them what you want, and get out of the way. It works wonderfully. I don't abdicate, I delegate.” - Lee Ford


Links:


Ways to Tune In:

]]> Thu, 16 Oct 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2203 How can setbacks and failures become the foundation for building a thriving optometry practice? In this episode of Optometrists Building Empires, Ankit Patel sits down with Dr. Lee Ford, owner of Golden Triangle Eye Clinic. With over 25 years of experience, Dr. Ford shares how failure, resilience, and community have shaped his success as an optometrist and business owner. From turning a former Pizza Hut into a thriving eye care clinic to navigating bankruptcy and rebuilding stronger, Dr. Ford offers candid insights into leadership, practice growth, and the importance of serving others.

 

Takeaways:

  • Failure can be a powerful teacher. Each misstep is an opportunity to reassess, adapt, and create stronger systems for long-term growth.
  • Building the right team is critical. Visionary leaders must surround themselves with integrators who can turn ideas into effective action.
  • Not every employee will match your passion. Accepting this reality allows you to set fair expectations and invest in those ready to grow.
  • Diversifying services strengthens resilience. Adding medical care and new specialties can balance out reimbursement challenges.
  • Community involvement matters. Supporting local needs not only builds goodwill but also creates trust and loyalty with patients.
  • Cash reserves and patience are non-negotiables. Growing too fast without financial caution can lead to setbacks; slowing down ensures sustainability.
  • Love for the profession sustains success. Finding joy in patient care and staff development keeps the work meaningful even in tough seasons.


Quote of the Show:

  • “ So find the right people, tell them what you want, and get out of the way. It works wonderfully. I don't abdicate, I delegate.” - Lee Ford


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman See the Bigger Picture - Tobin Ansel - Optometrists Building Empires - Episode # 061 61 61 See the Bigger Picture - Tobin Ansel - Optometrists Building Empires - Episode # 061 full 4c64c541-fb16-4a1d-b17e-1dc45c9318d2 https://share.transistor.fm/s/3cb98bdd In this episode of Optometrists Building Empires, Ankit Patel sits down with Dr. Tobin Ansel, optometrist and co-owner of Metuchen Vision and Somerset Eyecare. From his early passion for optometry, sparked by ortho-k lenses, to growing two thriving practices with a third on the way, Dr. Ansel shares how myopia management became the cornerstone of his business. He opens up about the mistakes that shaped his mindset, the challenges of staff training and turnover, and why patient education is at the heart of everything he does. Dr. Ansel also discusses building sustainable systems, mentoring associates, and the future of optometry, from scope expansion to innovative treatments. His insights offer practice owners a roadmap for growth rooted in adaptability, empathy, and forward thinking.

 

Takeaways:

  • Sometimes mistakes can define your approach to care. Owning up to errors with patients and prioritizing long-term trust over short-term revenue can transform your reputation and retention.
  • Patient education is an uphill battle but critical. Introduce myopia management in bite-sized conversations and reinforce it over time to build buy-in and trust.
  • Staff must buy into your mission. Clear communication, step-by-step training, and ongoing support ensure your team delivers care at the level you envision.
  • Growth requires curiosity, not comfort. Expanding to multiple locations and new demographics keeps your practice evolving and prevents stagnation.
  • Track metrics that matter. Measuring consults, conversions, and renewals in specialty services like myopia management helps identify where to improve and how to scale effectively.
  • Keep doors open early in your career. Exploring all areas of optometry helps uncover passions that can shape your long-term trajectory and practice niche.


Quote of the Show:

  • “ Don't close any doors. Just keep everything as open as possible when you're first starting out. ” - Tobin Ansel


Links:


Ways to Tune In:

]]> In this episode of Optometrists Building Empires, Ankit Patel sits down with Dr. Tobin Ansel, optometrist and co-owner of Metuchen Vision and Somerset Eyecare. From his early passion for optometry, sparked by ortho-k lenses, to growing two thriving practices with a third on the way, Dr. Ansel shares how myopia management became the cornerstone of his business. He opens up about the mistakes that shaped his mindset, the challenges of staff training and turnover, and why patient education is at the heart of everything he does. Dr. Ansel also discusses building sustainable systems, mentoring associates, and the future of optometry, from scope expansion to innovative treatments. His insights offer practice owners a roadmap for growth rooted in adaptability, empathy, and forward thinking.

 

Takeaways:

  • Sometimes mistakes can define your approach to care. Owning up to errors with patients and prioritizing long-term trust over short-term revenue can transform your reputation and retention.
  • Patient education is an uphill battle but critical. Introduce myopia management in bite-sized conversations and reinforce it over time to build buy-in and trust.
  • Staff must buy into your mission. Clear communication, step-by-step training, and ongoing support ensure your team delivers care at the level you envision.
  • Growth requires curiosity, not comfort. Expanding to multiple locations and new demographics keeps your practice evolving and prevents stagnation.
  • Track metrics that matter. Measuring consults, conversions, and renewals in specialty services like myopia management helps identify where to improve and how to scale effectively.
  • Keep doors open early in your career. Exploring all areas of optometry helps uncover passions that can shape your long-term trajectory and practice niche.


Quote of the Show:

  • “ Don't close any doors. Just keep everything as open as possible when you're first starting out. ” - Tobin Ansel


Links:


Ways to Tune In:

]]> Thu, 09 Oct 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2262 In this episode of Optometrists Building Empires, Ankit Patel sits down with Dr. Tobin Ansel, optometrist and co-owner of Metuchen Vision and Somerset Eyecare. From his early passion for optometry, sparked by ortho-k lenses, to growing two thriving practices with a third on the way, Dr. Ansel shares how myopia management became the cornerstone of his business. He opens up about the mistakes that shaped his mindset, the challenges of staff training and turnover, and why patient education is at the heart of everything he does. Dr. Ansel also discusses building sustainable systems, mentoring associates, and the future of optometry, from scope expansion to innovative treatments. His insights offer practice owners a roadmap for growth rooted in adaptability, empathy, and forward thinking.

 

Takeaways:

  • Sometimes mistakes can define your approach to care. Owning up to errors with patients and prioritizing long-term trust over short-term revenue can transform your reputation and retention.
  • Patient education is an uphill battle but critical. Introduce myopia management in bite-sized conversations and reinforce it over time to build buy-in and trust.
  • Staff must buy into your mission. Clear communication, step-by-step training, and ongoing support ensure your team delivers care at the level you envision.
  • Growth requires curiosity, not comfort. Expanding to multiple locations and new demographics keeps your practice evolving and prevents stagnation.
  • Track metrics that matter. Measuring consults, conversions, and renewals in specialty services like myopia management helps identify where to improve and how to scale effectively.
  • Keep doors open early in your career. Exploring all areas of optometry helps uncover passions that can shape your long-term trajectory and practice niche.


Quote of the Show:

  • “ Don't close any doors. Just keep everything as open as possible when you're first starting out. ” - Tobin Ansel


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman The Power of Focus - Sairah & Sana Malik - Optometrists Building Empires - Episode # 060 60 60 The Power of Focus - Sairah & Sana Malik - Optometrists Building Empires - Episode # 060 full 504128e2-a162-4a4b-af90-d0741c6cd331 https://share.transistor.fm/s/2b41bdd0 What does it take to turn a shared passion into a thriving specialty practice? In this episode of Optometrists Building Empires, Ankit Patel sits down with sisters Dr. Sana Malik and Dr. Sairah Malik, co-owners of Pro-Optix Optometry & Dry Eye Center in Houston. Together, they share how choosing a specialty, investing in technology, and building a values-driven team has helped them grow a loyal patient community. From tackling the challenges of marketing in a crowded city to creating a supportive workplace culture, they open up about the realities of running a family-owned practice and what excites them most about the future of optometry.

 

Takeaways:

  • Specialization creates differentiation. Choosing a clear specialty allows you to become a recognized leader, better serve your patients, and stand out in a crowded market.
  • Technology is an investment in trust. Patients recognize when you provide advanced treatment options, which builds credibility and fuels referrals.
  • Meet your patients where they are. Screening every patient for dry eye and addressing it during their primary visit increases awareness and treatment acceptance.
  • Culture drives retention. Hiring carefully, using tools like personality assessments, and creating bonding traditions such as “tea time” help staff feel valued and connected.
  • Marketing must be intentional. Identify your target demographic, refine your message, and avoid spreading resources too thin across every possible service.
  • Partnerships expand reach. Collaborating with colleagues in optometry and even across specialties like dermatology and plastic surgery creates referral streams and credibility.
  • Take risks early. Stepping into business ownership or new ventures right after graduation allows you to learn, adapt, and grow before responsibilities become heavier.


Quote of the Show:

  • “It's an art to read people and know what makes them mad, what makes them happy, and where they're going to work best.” 


Links:


Ways to Tune In:

]]> What does it take to turn a shared passion into a thriving specialty practice? In this episode of Optometrists Building Empires, Ankit Patel sits down with sisters Dr. Sana Malik and Dr. Sairah Malik, co-owners of Pro-Optix Optometry & Dry Eye Center in Houston. Together, they share how choosing a specialty, investing in technology, and building a values-driven team has helped them grow a loyal patient community. From tackling the challenges of marketing in a crowded city to creating a supportive workplace culture, they open up about the realities of running a family-owned practice and what excites them most about the future of optometry.

 

Takeaways:

  • Specialization creates differentiation. Choosing a clear specialty allows you to become a recognized leader, better serve your patients, and stand out in a crowded market.
  • Technology is an investment in trust. Patients recognize when you provide advanced treatment options, which builds credibility and fuels referrals.
  • Meet your patients where they are. Screening every patient for dry eye and addressing it during their primary visit increases awareness and treatment acceptance.
  • Culture drives retention. Hiring carefully, using tools like personality assessments, and creating bonding traditions such as “tea time” help staff feel valued and connected.
  • Marketing must be intentional. Identify your target demographic, refine your message, and avoid spreading resources too thin across every possible service.
  • Partnerships expand reach. Collaborating with colleagues in optometry and even across specialties like dermatology and plastic surgery creates referral streams and credibility.
  • Take risks early. Stepping into business ownership or new ventures right after graduation allows you to learn, adapt, and grow before responsibilities become heavier.


Quote of the Show:

  • “It's an art to read people and know what makes them mad, what makes them happy, and where they're going to work best.” 


Links:


Ways to Tune In:

]]> Thu, 02 Oct 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2321 What does it take to turn a shared passion into a thriving specialty practice? In this episode of Optometrists Building Empires, Ankit Patel sits down with sisters Dr. Sana Malik and Dr. Sairah Malik, co-owners of Pro-Optix Optometry & Dry Eye Center in Houston. Together, they share how choosing a specialty, investing in technology, and building a values-driven team has helped them grow a loyal patient community. From tackling the challenges of marketing in a crowded city to creating a supportive workplace culture, they open up about the realities of running a family-owned practice and what excites them most about the future of optometry.

 

Takeaways:

  • Specialization creates differentiation. Choosing a clear specialty allows you to become a recognized leader, better serve your patients, and stand out in a crowded market.
  • Technology is an investment in trust. Patients recognize when you provide advanced treatment options, which builds credibility and fuels referrals.
  • Meet your patients where they are. Screening every patient for dry eye and addressing it during their primary visit increases awareness and treatment acceptance.
  • Culture drives retention. Hiring carefully, using tools like personality assessments, and creating bonding traditions such as “tea time” help staff feel valued and connected.
  • Marketing must be intentional. Identify your target demographic, refine your message, and avoid spreading resources too thin across every possible service.
  • Partnerships expand reach. Collaborating with colleagues in optometry and even across specialties like dermatology and plastic surgery creates referral streams and credibility.
  • Take risks early. Stepping into business ownership or new ventures right after graduation allows you to learn, adapt, and grow before responsibilities become heavier.


Quote of the Show:

  • “It's an art to read people and know what makes them mad, what makes them happy, and where they're going to work best.” 


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman After-Hours Urgent Eye Care - Brooks Wood - Optometrists Building Empires - Episode # 059 59 59 After-Hours Urgent Eye Care - Brooks Wood - Optometrists Building Empires - Episode # 059 full 581fa7b5-a58c-49e1-bee0-cf4b927821a6 https://share.transistor.fm/s/092f8e03 What if growing your practice was less about avoiding failure and more about experimenting? In this episode of Optometrist Building Empires, Dr. Brooks Wood shares how he expanded his family’s Allen, TX practice while launching an after-hours urgent eye care network that’s changing patient access to specialty care. From embracing an “experimental growth” mindset to streamlining operations through efficiency and automation, Dr. Wood reveals how he balances clinical excellence with entrepreneurial innovation.


Key Takeaways:


  • Don’t be afraid to experiment and refine your services until you find what works. Growth comes from trying, failing, and adjusting rather than waiting for perfect conditions.
  • Create services that fill real patient needs, like after-hours urgent eye care. Meeting patients where they are builds trust and positions your practice as the go-to solution.
  • Look at revenue per square foot, not just chair time, to maximize efficiency. This mindset helps you turn every part of your office into a productive asset.
  • Use automation and templates to streamline repetitive tasks for your staff. The less time wasted on admin work, the more energy your team can dedicate to patient care.
  • Incorporate handheld and mobile technology to make better use of limited space. This lets you expand services and capacity without costly renovations.
  • Build relationships with ERs and urgent care centers to capture referrals. These connections not only benefit patients but also strengthen your practice’s reputation.
  • Invest in medical eyecare experience early in your career. The more comfortable you are with complex cases, the more valuable your role becomes in a growing healthcare landscape.


Quote of the Show:

  • “ A lot of doctors still have a healthy fear, but sometimes that fear can stop us from growing and moving forward. ” - Brooks Wood 


Links:


Ways to Tune In:

]]> What if growing your practice was less about avoiding failure and more about experimenting? In this episode of Optometrist Building Empires, Dr. Brooks Wood shares how he expanded his family’s Allen, TX practice while launching an after-hours urgent eye care network that’s changing patient access to specialty care. From embracing an “experimental growth” mindset to streamlining operations through efficiency and automation, Dr. Wood reveals how he balances clinical excellence with entrepreneurial innovation.


Key Takeaways:


  • Don’t be afraid to experiment and refine your services until you find what works. Growth comes from trying, failing, and adjusting rather than waiting for perfect conditions.
  • Create services that fill real patient needs, like after-hours urgent eye care. Meeting patients where they are builds trust and positions your practice as the go-to solution.
  • Look at revenue per square foot, not just chair time, to maximize efficiency. This mindset helps you turn every part of your office into a productive asset.
  • Use automation and templates to streamline repetitive tasks for your staff. The less time wasted on admin work, the more energy your team can dedicate to patient care.
  • Incorporate handheld and mobile technology to make better use of limited space. This lets you expand services and capacity without costly renovations.
  • Build relationships with ERs and urgent care centers to capture referrals. These connections not only benefit patients but also strengthen your practice’s reputation.
  • Invest in medical eyecare experience early in your career. The more comfortable you are with complex cases, the more valuable your role becomes in a growing healthcare landscape.


Quote of the Show:

  • “ A lot of doctors still have a healthy fear, but sometimes that fear can stop us from growing and moving forward. ” - Brooks Wood 


Links:


Ways to Tune In:

]]> Thu, 25 Sep 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2524 What if growing your practice was less about avoiding failure and more about experimenting? In this episode of Optometrist Building Empires, Dr. Brooks Wood shares how he expanded his family’s Allen, TX practice while launching an after-hours urgent eye care network that’s changing patient access to specialty care. From embracing an “experimental growth” mindset to streamlining operations through efficiency and automation, Dr. Wood reveals how he balances clinical excellence with entrepreneurial innovation.


Key Takeaways:


  • Don’t be afraid to experiment and refine your services until you find what works. Growth comes from trying, failing, and adjusting rather than waiting for perfect conditions.
  • Create services that fill real patient needs, like after-hours urgent eye care. Meeting patients where they are builds trust and positions your practice as the go-to solution.
  • Look at revenue per square foot, not just chair time, to maximize efficiency. This mindset helps you turn every part of your office into a productive asset.
  • Use automation and templates to streamline repetitive tasks for your staff. The less time wasted on admin work, the more energy your team can dedicate to patient care.
  • Incorporate handheld and mobile technology to make better use of limited space. This lets you expand services and capacity without costly renovations.
  • Build relationships with ERs and urgent care centers to capture referrals. These connections not only benefit patients but also strengthen your practice’s reputation.
  • Invest in medical eyecare experience early in your career. The more comfortable you are with complex cases, the more valuable your role becomes in a growing healthcare landscape.


Quote of the Show:

  • “ A lot of doctors still have a healthy fear, but sometimes that fear can stop us from growing and moving forward. ” - Brooks Wood 


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Building a Thriving Referral-Based Optometry Empire - Richard Maharaj - Episode # 058 58 58 Building a Thriving Referral-Based Optometry Empire - Richard Maharaj - Episode # 058 full 661a6271-80de-45e0-a737-87b6e80c4225 https://share.transistor.fm/s/d052e451 How do you build a thriving referral-based optometry practice while balancing growth, family, and future innovation? In this episode of Optometrists Building Empires, Ankit Patel sits down with Dr. Richard Maharaj, Managing Partner at Prism Eye Institute and a leading voice in ocular surface disease. Dr. Maharaj shares how he built and sold a niche, medical-only practice that stood out in the Canadian market, why referrals and collaboration were at the heart of his success, and how his journey has evolved into research, teaching, and AI innovation. From lessons on resilience to insights on practice building, he provides a blueprint for creating an empire that goes beyond financial success to embrace peace, purpose, and impact.


Key Takeaways:

  • Don’t worry about having the perfect map for your career. Focus on following opportunities that stimulate and challenge you most.
  •  If you want to build a strong referral-based practice, always show accountability and demonstrate your specialized expertise. Relationships will grow naturally when colleagues trust your consistency.
  • Patient and doctor referrals thrive on education and collaboration. Make it a priority to share knowledge often and clearly with both groups.
  • Remember that selling or exiting isn’t just about money. Value your time and peace of mind as much as financial success.
  • You don’t need a big marketing budget to grow. Use writing, speaking, and partnerships with industry to amplify your message.
  • Collaboration with ophthalmology is possible when you identify areas of overlap. Instead of focusing on competition, highlight shared goals for better patient outcomes.
  • Start exploring how AI can support your practice. It can free your team from administrative burdens and help you deliver more efficient care.


Quote of the Show:

  • “The greatest equalizer is time. It is a commodity that you really wanna cherish, but if you have faith that the story will unfold, I think that's really crucial.” - Richard Maharaj


Links:


Ways to Tune In:

]]> How do you build a thriving referral-based optometry practice while balancing growth, family, and future innovation? In this episode of Optometrists Building Empires, Ankit Patel sits down with Dr. Richard Maharaj, Managing Partner at Prism Eye Institute and a leading voice in ocular surface disease. Dr. Maharaj shares how he built and sold a niche, medical-only practice that stood out in the Canadian market, why referrals and collaboration were at the heart of his success, and how his journey has evolved into research, teaching, and AI innovation. From lessons on resilience to insights on practice building, he provides a blueprint for creating an empire that goes beyond financial success to embrace peace, purpose, and impact.


Key Takeaways:

  • Don’t worry about having the perfect map for your career. Focus on following opportunities that stimulate and challenge you most.
  •  If you want to build a strong referral-based practice, always show accountability and demonstrate your specialized expertise. Relationships will grow naturally when colleagues trust your consistency.
  • Patient and doctor referrals thrive on education and collaboration. Make it a priority to share knowledge often and clearly with both groups.
  • Remember that selling or exiting isn’t just about money. Value your time and peace of mind as much as financial success.
  • You don’t need a big marketing budget to grow. Use writing, speaking, and partnerships with industry to amplify your message.
  • Collaboration with ophthalmology is possible when you identify areas of overlap. Instead of focusing on competition, highlight shared goals for better patient outcomes.
  • Start exploring how AI can support your practice. It can free your team from administrative burdens and help you deliver more efficient care.


Quote of the Show:

  • “The greatest equalizer is time. It is a commodity that you really wanna cherish, but if you have faith that the story will unfold, I think that's really crucial.” - Richard Maharaj


Links:


Ways to Tune In:

]]> Thu, 18 Sep 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2460 How do you build a thriving referral-based optometry practice while balancing growth, family, and future innovation? In this episode of Optometrists Building Empires, Ankit Patel sits down with Dr. Richard Maharaj, Managing Partner at Prism Eye Institute and a leading voice in ocular surface disease. Dr. Maharaj shares how he built and sold a niche, medical-only practice that stood out in the Canadian market, why referrals and collaboration were at the heart of his success, and how his journey has evolved into research, teaching, and AI innovation. From lessons on resilience to insights on practice building, he provides a blueprint for creating an empire that goes beyond financial success to embrace peace, purpose, and impact.


Key Takeaways:

  • Don’t worry about having the perfect map for your career. Focus on following opportunities that stimulate and challenge you most.
  •  If you want to build a strong referral-based practice, always show accountability and demonstrate your specialized expertise. Relationships will grow naturally when colleagues trust your consistency.
  • Patient and doctor referrals thrive on education and collaboration. Make it a priority to share knowledge often and clearly with both groups.
  • Remember that selling or exiting isn’t just about money. Value your time and peace of mind as much as financial success.
  • You don’t need a big marketing budget to grow. Use writing, speaking, and partnerships with industry to amplify your message.
  • Collaboration with ophthalmology is possible when you identify areas of overlap. Instead of focusing on competition, highlight shared goals for better patient outcomes.
  • Start exploring how AI can support your practice. It can free your team from administrative burdens and help you deliver more efficient care.


Quote of the Show:

  • “The greatest equalizer is time. It is a commodity that you really wanna cherish, but if you have faith that the story will unfold, I think that's really crucial.” - Richard Maharaj


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Building a Thriving Optometry Practice with Dr. Larry Golson - Episode # 057 57 57 Building a Thriving Optometry Practice with Dr. Larry Golson - Episode # 057 full c2207a08-1e59-4e4f-a218-2ac9080c9d0e https://share.transistor.fm/s/96b007c2 How can optometrists grow thriving practices while balancing leadership, culture, and innovation? On this episode of Optometrists Building Empires, Dr. Larry Golson, founder of Envision Eyecare and Sherpa Consulting, joins host Ankit Patel to share his journey from cold-start practice owner to industry consultant. Dr. Golson opens up about learning leadership the hard way, developing communication skills that truly connect with patients, and navigating the staffing and reimbursement challenges every private practice faces. From embracing a beginner’s mindset to leveraging specialty services and AI, his insights highlight the mindset shifts and strategies needed to build a resilient, future-ready practice.

Takeaways

  • Adopt a beginner’s mindset. Stay curious, seek expert guidance, and remind yourself that growth starts by being open to what you don’t know.
  • Communicate with clarity and empathy. Simplify your dialogue so patients leave feeling confident in their decisions rather than overwhelmed.
  • Leadership is a skill, not a title. Invest time in learning how to support, challenge, and guide your team as your practice scales.
  • Conflict can strengthen culture when handled well. Address issues directly and frame discussions around shared goals instead of personal grievances.
  • Build resilience in staffing and operations. Hire slowly, incentivize referrals, and move people into roles where they can truly thrive.
  • Differentiate to thrive in a competitive market. Focus on unique services, specialized care, and emerging tools like AI to set your practice apart.


Quote of the Show:

  • “We were never taught how to speak to patients. The value of our communication is measured at the patient's ear, not by what words we use.” - Larry Golson


Links:


Ways to Tune In:

]]> How can optometrists grow thriving practices while balancing leadership, culture, and innovation? On this episode of Optometrists Building Empires, Dr. Larry Golson, founder of Envision Eyecare and Sherpa Consulting, joins host Ankit Patel to share his journey from cold-start practice owner to industry consultant. Dr. Golson opens up about learning leadership the hard way, developing communication skills that truly connect with patients, and navigating the staffing and reimbursement challenges every private practice faces. From embracing a beginner’s mindset to leveraging specialty services and AI, his insights highlight the mindset shifts and strategies needed to build a resilient, future-ready practice.

Takeaways

  • Adopt a beginner’s mindset. Stay curious, seek expert guidance, and remind yourself that growth starts by being open to what you don’t know.
  • Communicate with clarity and empathy. Simplify your dialogue so patients leave feeling confident in their decisions rather than overwhelmed.
  • Leadership is a skill, not a title. Invest time in learning how to support, challenge, and guide your team as your practice scales.
  • Conflict can strengthen culture when handled well. Address issues directly and frame discussions around shared goals instead of personal grievances.
  • Build resilience in staffing and operations. Hire slowly, incentivize referrals, and move people into roles where they can truly thrive.
  • Differentiate to thrive in a competitive market. Focus on unique services, specialized care, and emerging tools like AI to set your practice apart.


Quote of the Show:

  • “We were never taught how to speak to patients. The value of our communication is measured at the patient's ear, not by what words we use.” - Larry Golson


Links:


Ways to Tune In:

]]> Thu, 11 Sep 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2516 How can optometrists grow thriving practices while balancing leadership, culture, and innovation? On this episode of Optometrists Building Empires, Dr. Larry Golson, founder of Envision Eyecare and Sherpa Consulting, joins host Ankit Patel to share his journey from cold-start practice owner to industry consultant. Dr. Golson opens up about learning leadership the hard way, developing communication skills that truly connect with patients, and navigating the staffing and reimbursement challenges every private practice faces. From embracing a beginner’s mindset to leveraging specialty services and AI, his insights highlight the mindset shifts and strategies needed to build a resilient, future-ready practice.

Takeaways

  • Adopt a beginner’s mindset. Stay curious, seek expert guidance, and remind yourself that growth starts by being open to what you don’t know.
  • Communicate with clarity and empathy. Simplify your dialogue so patients leave feeling confident in their decisions rather than overwhelmed.
  • Leadership is a skill, not a title. Invest time in learning how to support, challenge, and guide your team as your practice scales.
  • Conflict can strengthen culture when handled well. Address issues directly and frame discussions around shared goals instead of personal grievances.
  • Build resilience in staffing and operations. Hire slowly, incentivize referrals, and move people into roles where they can truly thrive.
  • Differentiate to thrive in a competitive market. Focus on unique services, specialized care, and emerging tools like AI to set your practice apart.


Quote of the Show:

  • “We were never taught how to speak to patients. The value of our communication is measured at the patient's ear, not by what words we use.” - Larry Golson


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Building a High-Revenue Dry Eye Practice - Shane Swatts - Optometrists Building Empires - Ep # 056 56 56 Building a High-Revenue Dry Eye Practice - Shane Swatts - Optometrists Building Empires - Ep # 056 full 0d88a37a-ad8a-419e-bef8-0466186e3805 https://share.transistor.fm/s/f9e3beed Is it time to move beyond primary care optometry and specialize in high-growth services like dry eye and aesthetics? In this week's episode, host Ankit Patel sits down with Dr. Shane Swatts, an entrepreneurial optometrist recognized for his expertise in dry eye disease, ocular surface health, and aesthetics. Dr. Swatts shares his journey from traditional optometry to building a specialized, high-revenue practice that thrives on patient-centered communication, innovative technology, and continuous learning. He opens up about the pivotal decision to step away from primary care, the business masterminds that shaped his thinking, and how simplifying language transformed patient engagement. From expanding into aesthetics to embracing AI tools, Dr. Swatts provides both inspiration and practical strategies for optometrists ready to evolve their practices.


Key Takeaways:

  • Specialize in growth. Narrowing your focus to niche services like dry eye and aesthetics can unlock higher revenue and deeper fulfillment. 
  • Look outside your field. Some of the best business lessons come from industries beyond optometry. Stay curious, join masterminds, and bring fresh ideas back to your practice.
  • Delegate to experts. Hire skilled administrators and trust them with business operations. This allows you to focus on patient care and the parts of the job you truly enjoy.
  • Simplify communication. Use language patients understand and value. Clear communication builds trust and dramatically reduces no-shows.
  • Set clear expectations. Align treatment plans with patient goals and be upfront about realistic outcomes. When patients know what to expect, their satisfaction and compliance increase.
  • Adopt new technology. Tools like IPL and AI scribes save time, improve documentation, and enhance the quality of care. Don’t hesitate to invest in innovations that make your practice more efficient.
  • Prioritize relationships and presence. Be fully present with your staff, patients, and family; it’s more powerful than multitasking. Strong relationships create a culture of trust that fuels both business success and personal happiness.


Quote of the Show:

  • “ I learned quickly that expectations have to be aligned, and I have to give patients realistic expectations for what this treatment is going to do for them.” - Shane Swatts


Links:


Ways to Tune In:

]]> Is it time to move beyond primary care optometry and specialize in high-growth services like dry eye and aesthetics? In this week's episode, host Ankit Patel sits down with Dr. Shane Swatts, an entrepreneurial optometrist recognized for his expertise in dry eye disease, ocular surface health, and aesthetics. Dr. Swatts shares his journey from traditional optometry to building a specialized, high-revenue practice that thrives on patient-centered communication, innovative technology, and continuous learning. He opens up about the pivotal decision to step away from primary care, the business masterminds that shaped his thinking, and how simplifying language transformed patient engagement. From expanding into aesthetics to embracing AI tools, Dr. Swatts provides both inspiration and practical strategies for optometrists ready to evolve their practices.


Key Takeaways:

  • Specialize in growth. Narrowing your focus to niche services like dry eye and aesthetics can unlock higher revenue and deeper fulfillment. 
  • Look outside your field. Some of the best business lessons come from industries beyond optometry. Stay curious, join masterminds, and bring fresh ideas back to your practice.
  • Delegate to experts. Hire skilled administrators and trust them with business operations. This allows you to focus on patient care and the parts of the job you truly enjoy.
  • Simplify communication. Use language patients understand and value. Clear communication builds trust and dramatically reduces no-shows.
  • Set clear expectations. Align treatment plans with patient goals and be upfront about realistic outcomes. When patients know what to expect, their satisfaction and compliance increase.
  • Adopt new technology. Tools like IPL and AI scribes save time, improve documentation, and enhance the quality of care. Don’t hesitate to invest in innovations that make your practice more efficient.
  • Prioritize relationships and presence. Be fully present with your staff, patients, and family; it’s more powerful than multitasking. Strong relationships create a culture of trust that fuels both business success and personal happiness.


Quote of the Show:

  • “ I learned quickly that expectations have to be aligned, and I have to give patients realistic expectations for what this treatment is going to do for them.” - Shane Swatts


Links:


Ways to Tune In:

]]> Thu, 04 Sep 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2683 Is it time to move beyond primary care optometry and specialize in high-growth services like dry eye and aesthetics? In this week's episode, host Ankit Patel sits down with Dr. Shane Swatts, an entrepreneurial optometrist recognized for his expertise in dry eye disease, ocular surface health, and aesthetics. Dr. Swatts shares his journey from traditional optometry to building a specialized, high-revenue practice that thrives on patient-centered communication, innovative technology, and continuous learning. He opens up about the pivotal decision to step away from primary care, the business masterminds that shaped his thinking, and how simplifying language transformed patient engagement. From expanding into aesthetics to embracing AI tools, Dr. Swatts provides both inspiration and practical strategies for optometrists ready to evolve their practices.


Key Takeaways:

  • Specialize in growth. Narrowing your focus to niche services like dry eye and aesthetics can unlock higher revenue and deeper fulfillment. 
  • Look outside your field. Some of the best business lessons come from industries beyond optometry. Stay curious, join masterminds, and bring fresh ideas back to your practice.
  • Delegate to experts. Hire skilled administrators and trust them with business operations. This allows you to focus on patient care and the parts of the job you truly enjoy.
  • Simplify communication. Use language patients understand and value. Clear communication builds trust and dramatically reduces no-shows.
  • Set clear expectations. Align treatment plans with patient goals and be upfront about realistic outcomes. When patients know what to expect, their satisfaction and compliance increase.
  • Adopt new technology. Tools like IPL and AI scribes save time, improve documentation, and enhance the quality of care. Don’t hesitate to invest in innovations that make your practice more efficient.
  • Prioritize relationships and presence. Be fully present with your staff, patients, and family; it’s more powerful than multitasking. Strong relationships create a culture of trust that fuels both business success and personal happiness.


Quote of the Show:

  • “ I learned quickly that expectations have to be aligned, and I have to give patients realistic expectations for what this treatment is going to do for them.” - Shane Swatts


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman How Dr. Ashley Tucker Built a Myopia-Focused Eye Care Practice - Episode # 055 55 55 How Dr. Ashley Tucker Built a Myopia-Focused Eye Care Practice - Episode # 055 full b446fb6b-45d5-45ed-b255-4d4b0a633a3f https://share.transistor.fm/s/cf22f226 How do you turn a niche specialty into a thriving, future-focused practice? On this episode of Optometrists Building Empires, Dr. Ashley Tucker, founder of the Contact Lens Institute of Houston and partner at Bellaire Family Eye Care, sits down with host Ankit Patel to share how she built a standout practice by leaning into mentorship, taking smart risks, and focusing deeply on patient care. From launching a specialty clinic inside a pediatric office to becoming a national leader in myopia management, Dr. Tucker’s story is full of insights for practice owners looking to innovate and grow.


Takeaways

  • Seek out mentors and listen to their advice, even if it challenges your current plans. Encourage mentorship within your organization to help others grow.
  • Take calculated risks and embrace change. Growth often requires stepping outside your comfort zone and taking leaps of faith. Be willing to pivot and try new approaches, even if the fit isn’t obvious at first.
  • Differentiate through deep customer care. In a world of commoditized services, genuine care and relationship-building set you apart. Spend time understanding your clients’ needs and create a culture of empathy.
  • Staff retention is a challenge everywhere; invest in your team’s growth and well-being. Foster a workplace where people feel valued and aligned with your mission.
  • Partnership and shared leadership can multiply your impact and provide support during tough times. Don’t try to do everything alone; build a leadership team you trust.
  • Stay ahead by adapting and learning. Continuously seek out new technology, services, and knowledge to keep your organization relevant.


Quote of the Show:

  • “The writing is on the wall with the competition that we have with all these online retailers. They are providing a service, but not providing care. There's a difference there.” - Ashley Tucker


Links:


Ways to Tune In:

]]> How do you turn a niche specialty into a thriving, future-focused practice? On this episode of Optometrists Building Empires, Dr. Ashley Tucker, founder of the Contact Lens Institute of Houston and partner at Bellaire Family Eye Care, sits down with host Ankit Patel to share how she built a standout practice by leaning into mentorship, taking smart risks, and focusing deeply on patient care. From launching a specialty clinic inside a pediatric office to becoming a national leader in myopia management, Dr. Tucker’s story is full of insights for practice owners looking to innovate and grow.


Takeaways

  • Seek out mentors and listen to their advice, even if it challenges your current plans. Encourage mentorship within your organization to help others grow.
  • Take calculated risks and embrace change. Growth often requires stepping outside your comfort zone and taking leaps of faith. Be willing to pivot and try new approaches, even if the fit isn’t obvious at first.
  • Differentiate through deep customer care. In a world of commoditized services, genuine care and relationship-building set you apart. Spend time understanding your clients’ needs and create a culture of empathy.
  • Staff retention is a challenge everywhere; invest in your team’s growth and well-being. Foster a workplace where people feel valued and aligned with your mission.
  • Partnership and shared leadership can multiply your impact and provide support during tough times. Don’t try to do everything alone; build a leadership team you trust.
  • Stay ahead by adapting and learning. Continuously seek out new technology, services, and knowledge to keep your organization relevant.


Quote of the Show:

  • “The writing is on the wall with the competition that we have with all these online retailers. They are providing a service, but not providing care. There's a difference there.” - Ashley Tucker


Links:


Ways to Tune In:

]]> Thu, 28 Aug 2025 05:00:00 -0400 Ankit Patel Ankit Patel 1871 How do you turn a niche specialty into a thriving, future-focused practice? On this episode of Optometrists Building Empires, Dr. Ashley Tucker, founder of the Contact Lens Institute of Houston and partner at Bellaire Family Eye Care, sits down with host Ankit Patel to share how she built a standout practice by leaning into mentorship, taking smart risks, and focusing deeply on patient care. From launching a specialty clinic inside a pediatric office to becoming a national leader in myopia management, Dr. Tucker’s story is full of insights for practice owners looking to innovate and grow.


Takeaways

  • Seek out mentors and listen to their advice, even if it challenges your current plans. Encourage mentorship within your organization to help others grow.
  • Take calculated risks and embrace change. Growth often requires stepping outside your comfort zone and taking leaps of faith. Be willing to pivot and try new approaches, even if the fit isn’t obvious at first.
  • Differentiate through deep customer care. In a world of commoditized services, genuine care and relationship-building set you apart. Spend time understanding your clients’ needs and create a culture of empathy.
  • Staff retention is a challenge everywhere; invest in your team’s growth and well-being. Foster a workplace where people feel valued and aligned with your mission.
  • Partnership and shared leadership can multiply your impact and provide support during tough times. Don’t try to do everything alone; build a leadership team you trust.
  • Stay ahead by adapting and learning. Continuously seek out new technology, services, and knowledge to keep your organization relevant.


Quote of the Show:

  • “The writing is on the wall with the competition that we have with all these online retailers. They are providing a service, but not providing care. There's a difference there.” - Ashley Tucker


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman The Experimental Eye - Juawana Hall - Optometrists Building Empires - Episode # 054 54 54 The Experimental Eye - Juawana Hall - Optometrists Building Empires - Episode # 054 full 433ca5e8-c203-46e2-b18e-628213599d5c https://share.transistor.fm/s/512f0c42 What does it take to scale a patient-first optometry practice while empowering your team every step of the way? In this episode of Optometrists Building Empires, Ankit Patel sits down with Dr. Juawana Hall, optometrist and owner of Hillcrest Vision, to talk about building a thriving, multi-location practice with a deep commitment to personalized care and staff empowerment. From her early days as an associate to leading a team across two practices, Dr. Hall shares powerful insights on culture-building, staff incentives, and how to stay resilient in the face of industry and economic challenges. Her story is not just about business success; it's about leadership with purpose.

 

Takeaways:

  • Define and communicate your mission and vision. Ensure your practice has a clear mission and vision. Communicate these to your team regularly to align efforts and foster a unified approach to patient care.
  • Involve your team in decisions. Foster a culture of inclusivity by involving team members in decision-making processes. This empowers staff, provides diverse perspectives, and can result in more effective and innovative solutions.
  • Maintain cultural consistency across locations: When expanding, ensure your core values and culture are embedded in all locations. Use culture carriers and thorough training programs to maintain consistency in patient care and team dynamics.
  • Invest in yourself and your practice. Don’t shy away from investing in your ideas and capabilities. Taking calculated risks can lead to substantial growth opportunities.
  • Stay open to new trends and technologies in optometry. Embrace opportunities for scope expansion and advanced treatment options to enhance patient care and practice growth.
  • Focus on providing personalized, high-quality care. Understand your patients’ lifestyles and needs to offer customized solutions that enhance their lives and build loyalty.


Quote of the Show:

  • “ I know that I am not the linchpin. That is Hillcrest Vision. I am a piece in this wheel. And at any moment, that can disappear.” - Juawana Hall


Links:


Ways to Tune In:

]]> What does it take to scale a patient-first optometry practice while empowering your team every step of the way? In this episode of Optometrists Building Empires, Ankit Patel sits down with Dr. Juawana Hall, optometrist and owner of Hillcrest Vision, to talk about building a thriving, multi-location practice with a deep commitment to personalized care and staff empowerment. From her early days as an associate to leading a team across two practices, Dr. Hall shares powerful insights on culture-building, staff incentives, and how to stay resilient in the face of industry and economic challenges. Her story is not just about business success; it's about leadership with purpose.

 

Takeaways:

  • Define and communicate your mission and vision. Ensure your practice has a clear mission and vision. Communicate these to your team regularly to align efforts and foster a unified approach to patient care.
  • Involve your team in decisions. Foster a culture of inclusivity by involving team members in decision-making processes. This empowers staff, provides diverse perspectives, and can result in more effective and innovative solutions.
  • Maintain cultural consistency across locations: When expanding, ensure your core values and culture are embedded in all locations. Use culture carriers and thorough training programs to maintain consistency in patient care and team dynamics.
  • Invest in yourself and your practice. Don’t shy away from investing in your ideas and capabilities. Taking calculated risks can lead to substantial growth opportunities.
  • Stay open to new trends and technologies in optometry. Embrace opportunities for scope expansion and advanced treatment options to enhance patient care and practice growth.
  • Focus on providing personalized, high-quality care. Understand your patients’ lifestyles and needs to offer customized solutions that enhance their lives and build loyalty.


Quote of the Show:

  • “ I know that I am not the linchpin. That is Hillcrest Vision. I am a piece in this wheel. And at any moment, that can disappear.” - Juawana Hall


Links:


Ways to Tune In:

]]> Thu, 21 Aug 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2814 What does it take to scale a patient-first optometry practice while empowering your team every step of the way? In this episode of Optometrists Building Empires, Ankit Patel sits down with Dr. Juawana Hall, optometrist and owner of Hillcrest Vision, to talk about building a thriving, multi-location practice with a deep commitment to personalized care and staff empowerment. From her early days as an associate to leading a team across two practices, Dr. Hall shares powerful insights on culture-building, staff incentives, and how to stay resilient in the face of industry and economic challenges. Her story is not just about business success; it's about leadership with purpose.

 

Takeaways:

  • Define and communicate your mission and vision. Ensure your practice has a clear mission and vision. Communicate these to your team regularly to align efforts and foster a unified approach to patient care.
  • Involve your team in decisions. Foster a culture of inclusivity by involving team members in decision-making processes. This empowers staff, provides diverse perspectives, and can result in more effective and innovative solutions.
  • Maintain cultural consistency across locations: When expanding, ensure your core values and culture are embedded in all locations. Use culture carriers and thorough training programs to maintain consistency in patient care and team dynamics.
  • Invest in yourself and your practice. Don’t shy away from investing in your ideas and capabilities. Taking calculated risks can lead to substantial growth opportunities.
  • Stay open to new trends and technologies in optometry. Embrace opportunities for scope expansion and advanced treatment options to enhance patient care and practice growth.
  • Focus on providing personalized, high-quality care. Understand your patients’ lifestyles and needs to offer customized solutions that enhance their lives and build loyalty.


Quote of the Show:

  • “ I know that I am not the linchpin. That is Hillcrest Vision. I am a piece in this wheel. And at any moment, that can disappear.” - Juawana Hall


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Listen to Your Inner Voice - Susan Truong - Optometrists Building Empires - Episode # 053 53 53 Listen to Your Inner Voice - Susan Truong - Optometrists Building Empires - Episode # 053 full 1b71a609-0dae-41b8-9f39-adf910c03aa1 https://share.transistor.fm/s/201dbc06 What does it take to create a thriving practice while staying true to your purpose? Dr. Susan Truong shares how she built her empire with empathy and intention. In this heartfelt episode of Optometrist Building Empires, Dr. Ankit Patel sits down with Dr. Susan Truong, optometrist, speaker, coach, and author, for a conversation that dives deep into personal growth, resilience, and redefining success in the optometric world. With over two decades of experience, Dr. Truong opens up about her journey through a male-dominated field, her evolution from managing multiple Walmart Vision Center locations to focusing on coaching and speaking, and how personal loss reshaped her life’s purpose.

 

Takeaways:

  • Focus on empathy and listening to strengthen patient relationships. When patients feel truly heard and understood, they are more likely to trust your care and stay loyal to your practice.
  • Invest in personal development through coaching, learning, and reflection. Lifelong learning can open new doors and keep your professional journey fresh and fulfilling.
  • Reconnect with your purpose to avoid burnout and lead with passion. Knowing your “why” helps you stay energized and aligned, even when challenges arise.
  • Use social media and technology to connect and grow your brand. Digital tools are powerful for reaching patients and building credibility in your community.
  • Prioritize work-life balance by designing your schedule around your passions. A balanced life allows you to be more present, productive, and fulfilled in both work and personal ventures.
  • Understand the business side of optometry, especially finances and contracts. Knowing how to negotiate and manage money is essential for long-term success and stability.
  • Deliver service excellence, regardless of practice location or price point. Patients will remember the quality of care you provide more than where you’re located or how much you charge.


Quote of the Show:

  • “ When we listen better, we are given the diagnosis and the answer already.” - Susan  Troung


Links:


Ways to Tune In:

]]> What does it take to create a thriving practice while staying true to your purpose? Dr. Susan Truong shares how she built her empire with empathy and intention. In this heartfelt episode of Optometrist Building Empires, Dr. Ankit Patel sits down with Dr. Susan Truong, optometrist, speaker, coach, and author, for a conversation that dives deep into personal growth, resilience, and redefining success in the optometric world. With over two decades of experience, Dr. Truong opens up about her journey through a male-dominated field, her evolution from managing multiple Walmart Vision Center locations to focusing on coaching and speaking, and how personal loss reshaped her life’s purpose.

 

Takeaways:

  • Focus on empathy and listening to strengthen patient relationships. When patients feel truly heard and understood, they are more likely to trust your care and stay loyal to your practice.
  • Invest in personal development through coaching, learning, and reflection. Lifelong learning can open new doors and keep your professional journey fresh and fulfilling.
  • Reconnect with your purpose to avoid burnout and lead with passion. Knowing your “why” helps you stay energized and aligned, even when challenges arise.
  • Use social media and technology to connect and grow your brand. Digital tools are powerful for reaching patients and building credibility in your community.
  • Prioritize work-life balance by designing your schedule around your passions. A balanced life allows you to be more present, productive, and fulfilled in both work and personal ventures.
  • Understand the business side of optometry, especially finances and contracts. Knowing how to negotiate and manage money is essential for long-term success and stability.
  • Deliver service excellence, regardless of practice location or price point. Patients will remember the quality of care you provide more than where you’re located or how much you charge.


Quote of the Show:

  • “ When we listen better, we are given the diagnosis and the answer already.” - Susan  Troung


Links:


Ways to Tune In:

]]> Thu, 14 Aug 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2516 What does it take to create a thriving practice while staying true to your purpose? Dr. Susan Truong shares how she built her empire with empathy and intention. In this heartfelt episode of Optometrist Building Empires, Dr. Ankit Patel sits down with Dr. Susan Truong, optometrist, speaker, coach, and author, for a conversation that dives deep into personal growth, resilience, and redefining success in the optometric world. With over two decades of experience, Dr. Truong opens up about her journey through a male-dominated field, her evolution from managing multiple Walmart Vision Center locations to focusing on coaching and speaking, and how personal loss reshaped her life’s purpose.

 

Takeaways:

  • Focus on empathy and listening to strengthen patient relationships. When patients feel truly heard and understood, they are more likely to trust your care and stay loyal to your practice.
  • Invest in personal development through coaching, learning, and reflection. Lifelong learning can open new doors and keep your professional journey fresh and fulfilling.
  • Reconnect with your purpose to avoid burnout and lead with passion. Knowing your “why” helps you stay energized and aligned, even when challenges arise.
  • Use social media and technology to connect and grow your brand. Digital tools are powerful for reaching patients and building credibility in your community.
  • Prioritize work-life balance by designing your schedule around your passions. A balanced life allows you to be more present, productive, and fulfilled in both work and personal ventures.
  • Understand the business side of optometry, especially finances and contracts. Knowing how to negotiate and manage money is essential for long-term success and stability.
  • Deliver service excellence, regardless of practice location or price point. Patients will remember the quality of care you provide more than where you’re located or how much you charge.


Quote of the Show:

  • “ When we listen better, we are given the diagnosis and the answer already.” - Susan  Troung


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman The Business of Eye Care - John Marvin - Optometrists Building Empires - Episode # 52 52 52 The Business of Eye Care - John Marvin - Optometrists Building Empires - Episode # 52 full a123aafb-69e2-4c02-b0da-3fd2e473e229 https://share.transistor.fm/s/3baff434 How can practice owners stay competitive in a rapidly changing optometry landscape? On this week’s episode of Optometrists Building Empires, host Ankit Patel sat down with John Marvin, the transitioning President and CEO of Texas State Optical (TSO). John shares how he helped grow TSO into one of the nation’s largest optical retail networks, insights on shifting industry trends, and strategies for building and selling a successful practice. Whether you're a seasoned owner or just starting out, this episode is packed with valuable advice you won’t want to miss. 

 

Takeaways: 

  • Leverage brand credibility and consumer trust to help grow your practice and attract new patients. A strong, well-recognized brand builds confidence and loyalty among both patients and prospective associates.
  • Stay aware of industry trends, such as the growing preference for employment models among younger optometrists. Adapting your business to these changes will help ensure long-term success and relevance.
  • Prioritize convenience and transparent pricing to meet the evolving expectations of patients. Offering flexible hours and clear, simple pricing can enhance the patient experience and drive repeat business.
  • Prepare well in advance for a potential practice sale by focusing on maximizing EBITDA and reinvesting in your practice. Updated equipment, a modern environment, and strong financials will make your practice more attractive to buyers.
  • Build an effective, professional team with competent managers who can lead with authority. Creating a structure where key roles are replaceable also adds stability and value to your practice.

Quote of the Show:

  • “ What you do today is either adding value to your practice when you sell it, or taking value away from your practice when you sell it.” - John Marvin

Links:


Ways to Tune In:

]]> How can practice owners stay competitive in a rapidly changing optometry landscape? On this week’s episode of Optometrists Building Empires, host Ankit Patel sat down with John Marvin, the transitioning President and CEO of Texas State Optical (TSO). John shares how he helped grow TSO into one of the nation’s largest optical retail networks, insights on shifting industry trends, and strategies for building and selling a successful practice. Whether you're a seasoned owner or just starting out, this episode is packed with valuable advice you won’t want to miss. 

 

Takeaways: 

  • Leverage brand credibility and consumer trust to help grow your practice and attract new patients. A strong, well-recognized brand builds confidence and loyalty among both patients and prospective associates.
  • Stay aware of industry trends, such as the growing preference for employment models among younger optometrists. Adapting your business to these changes will help ensure long-term success and relevance.
  • Prioritize convenience and transparent pricing to meet the evolving expectations of patients. Offering flexible hours and clear, simple pricing can enhance the patient experience and drive repeat business.
  • Prepare well in advance for a potential practice sale by focusing on maximizing EBITDA and reinvesting in your practice. Updated equipment, a modern environment, and strong financials will make your practice more attractive to buyers.
  • Build an effective, professional team with competent managers who can lead with authority. Creating a structure where key roles are replaceable also adds stability and value to your practice.

Quote of the Show:

  • “ What you do today is either adding value to your practice when you sell it, or taking value away from your practice when you sell it.” - John Marvin

Links:


Ways to Tune In:

]]> Thu, 07 Aug 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2507 How can practice owners stay competitive in a rapidly changing optometry landscape? On this week’s episode of Optometrists Building Empires, host Ankit Patel sat down with John Marvin, the transitioning President and CEO of Texas State Optical (TSO). John shares how he helped grow TSO into one of the nation’s largest optical retail networks, insights on shifting industry trends, and strategies for building and selling a successful practice. Whether you're a seasoned owner or just starting out, this episode is packed with valuable advice you won’t want to miss. 

 

Takeaways: 

  • Leverage brand credibility and consumer trust to help grow your practice and attract new patients. A strong, well-recognized brand builds confidence and loyalty among both patients and prospective associates.
  • Stay aware of industry trends, such as the growing preference for employment models among younger optometrists. Adapting your business to these changes will help ensure long-term success and relevance.
  • Prioritize convenience and transparent pricing to meet the evolving expectations of patients. Offering flexible hours and clear, simple pricing can enhance the patient experience and drive repeat business.
  • Prepare well in advance for a potential practice sale by focusing on maximizing EBITDA and reinvesting in your practice. Updated equipment, a modern environment, and strong financials will make your practice more attractive to buyers.
  • Build an effective, professional team with competent managers who can lead with authority. Creating a structure where key roles are replaceable also adds stability and value to your practice.

Quote of the Show:

  • “ What you do today is either adding value to your practice when you sell it, or taking value away from your practice when you sell it.” - John Marvin

Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Crafting Custom Care - Ariel Cerenzie - Optometrists Building Empires - Episode # 051 51 51 Crafting Custom Care - Ariel Cerenzie - Optometrists Building Empires - Episode # 051 full 496cece2-a2c4-43c1-ae06-a2600d7bcec8 https://share.transistor.fm/s/9500008f Are you building your practice with intention, or just keeping up with demand? In this episode of Optometrists Building Empires, Ankit Patel sits down with Dr. Ariel Cerenzie, a nationally recognized expert in myopia management and specialty contact lenses. As the founder of the Raleigh and Charlotte Contact Lens Institutes, Dr. Cerenzie shares how she’s grown two successful practices by staying laser-focused on patient care, leveraging virtual staffing, and making strategic business decisions. From overcoming the myth that ODs don’t refer to other ODs to embracing tech like AI scribes, Ariel offers a masterclass in scaling smart, without losing yourself in the process.

 

Takeaways:

  • Design Your Practice Around Patient Needs. Dr. Cerenzie structured her clinic to allow more time with patients, especially those with complex cases. She prioritizes quality care over volume to enhance both outcomes and satisfaction.
  • Use Virtual Staffing to Scale Efficiently. She hires virtual assistants for administrative work, customer service, and scribing. This allows her to operate two practices smoothly while keeping overhead costs low.
  • Let Data and Demand Drive Expansion. Her second location was opened after recognizing a clear gap in care in the area. Growth came as a response to patient need, not just ambition.
  • Technology Is a Game-Changer If Used Thoughtfully. Ariel uses AI scribes like Commure, integrated with ChatGPT, to simplify documentation. She only implements tech that aligns with her systems and genuinely improves efficiency.
  • You Don’t Need to Be Perfect, Just Proactive. Ariel learned that chasing perfection can hold you back. Focusing on steady, efficient progress has driven her success and reduced stress.
  • Well-Being Is a Business Strategy. She invests in her mental clarity through meditation retreats and prioritizes a supportive personal life. Staying grounded has helped her lead more effectively and sustainably.


Quote of the Show:

  • “ At a young age, I really started to learn not to let external factors or labels determine who you are.” - Ariel Cerenzie


Links:


Ways to Tune In:


]]> Are you building your practice with intention, or just keeping up with demand? In this episode of Optometrists Building Empires, Ankit Patel sits down with Dr. Ariel Cerenzie, a nationally recognized expert in myopia management and specialty contact lenses. As the founder of the Raleigh and Charlotte Contact Lens Institutes, Dr. Cerenzie shares how she’s grown two successful practices by staying laser-focused on patient care, leveraging virtual staffing, and making strategic business decisions. From overcoming the myth that ODs don’t refer to other ODs to embracing tech like AI scribes, Ariel offers a masterclass in scaling smart, without losing yourself in the process.

 

Takeaways:

  • Design Your Practice Around Patient Needs. Dr. Cerenzie structured her clinic to allow more time with patients, especially those with complex cases. She prioritizes quality care over volume to enhance both outcomes and satisfaction.
  • Use Virtual Staffing to Scale Efficiently. She hires virtual assistants for administrative work, customer service, and scribing. This allows her to operate two practices smoothly while keeping overhead costs low.
  • Let Data and Demand Drive Expansion. Her second location was opened after recognizing a clear gap in care in the area. Growth came as a response to patient need, not just ambition.
  • Technology Is a Game-Changer If Used Thoughtfully. Ariel uses AI scribes like Commure, integrated with ChatGPT, to simplify documentation. She only implements tech that aligns with her systems and genuinely improves efficiency.
  • You Don’t Need to Be Perfect, Just Proactive. Ariel learned that chasing perfection can hold you back. Focusing on steady, efficient progress has driven her success and reduced stress.
  • Well-Being Is a Business Strategy. She invests in her mental clarity through meditation retreats and prioritizes a supportive personal life. Staying grounded has helped her lead more effectively and sustainably.


Quote of the Show:

  • “ At a young age, I really started to learn not to let external factors or labels determine who you are.” - Ariel Cerenzie


Links:


Ways to Tune In:


]]> Thu, 31 Jul 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2037 Are you building your practice with intention, or just keeping up with demand? In this episode of Optometrists Building Empires, Ankit Patel sits down with Dr. Ariel Cerenzie, a nationally recognized expert in myopia management and specialty contact lenses. As the founder of the Raleigh and Charlotte Contact Lens Institutes, Dr. Cerenzie shares how she’s grown two successful practices by staying laser-focused on patient care, leveraging virtual staffing, and making strategic business decisions. From overcoming the myth that ODs don’t refer to other ODs to embracing tech like AI scribes, Ariel offers a masterclass in scaling smart, without losing yourself in the process.

 

Takeaways:

  • Design Your Practice Around Patient Needs. Dr. Cerenzie structured her clinic to allow more time with patients, especially those with complex cases. She prioritizes quality care over volume to enhance both outcomes and satisfaction.
  • Use Virtual Staffing to Scale Efficiently. She hires virtual assistants for administrative work, customer service, and scribing. This allows her to operate two practices smoothly while keeping overhead costs low.
  • Let Data and Demand Drive Expansion. Her second location was opened after recognizing a clear gap in care in the area. Growth came as a response to patient need, not just ambition.
  • Technology Is a Game-Changer If Used Thoughtfully. Ariel uses AI scribes like Commure, integrated with ChatGPT, to simplify documentation. She only implements tech that aligns with her systems and genuinely improves efficiency.
  • You Don’t Need to Be Perfect, Just Proactive. Ariel learned that chasing perfection can hold you back. Focusing on steady, efficient progress has driven her success and reduced stress.
  • Well-Being Is a Business Strategy. She invests in her mental clarity through meditation retreats and prioritizes a supportive personal life. Staying grounded has helped her lead more effectively and sustainably.


Quote of the Show:

  • “ At a young age, I really started to learn not to let external factors or labels determine who you are.” - Ariel Cerenzie


Links:


Ways to Tune In:


]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman From Vision to Reality - Bill Noble - Optometrists Building Empires - Episode # 050 50 50 From Vision to Reality - Bill Noble - Optometrists Building Empires - Episode # 050 full 1fd522d7-86ce-4d21-88d0-bd55e09fb996 https://share.transistor.fm/s/d17a222a What does it take to scale 92 eye care locations—and still keep your people loyal and inspired? In this episode of Optometrists Building Empires, Ankit Patel sits down with Bill Noble, the founder of West Point Optical Group and former executive at Luxottica's LensCrafters. Bill shares how he scaled the largest Pearl Vision franchise in the country, managing 92 locations across 14 states, all while staying true to his values and team. From navigating COVID-19 challenges to investing in top-tier talent, Bill unpacks what it really means to lead with empathy, build relationships that last, and embrace change with humility.


Takeaways:

  • Relationships are everything. Whether it's lenders, franchisors, or investors, building trust and maintaining communication pays off in hard times.
  • Pay for quality. Don’t skimp on compensation. Top talent is worth it, and investing early builds long-term loyalty.
  • Lead with empathy. Recognize the needs of today’s workforce. Empathetic HR policies and recognition programs help retain great people.
  • Be adaptable. Operational flexibility and strong fundamentals helped Bill’s business stay resilient through the pandemic.
  • Take calculated risks. Leaving corporate life to start something new was a risk, but one that paid off thanks to preparation and grit.
  • Build for scale. Create efficient, repeatable processes early so your business is ready to grow when opportunity knocks.


Quote of the Show:

  • “Top talent wants to work for top talent. Don’t think you're gonna be able to recruit an A player if you've got a C-plus leader or manager.” - Bill Noble


Links:


Ways to Tune In:

]]> What does it take to scale 92 eye care locations—and still keep your people loyal and inspired? In this episode of Optometrists Building Empires, Ankit Patel sits down with Bill Noble, the founder of West Point Optical Group and former executive at Luxottica's LensCrafters. Bill shares how he scaled the largest Pearl Vision franchise in the country, managing 92 locations across 14 states, all while staying true to his values and team. From navigating COVID-19 challenges to investing in top-tier talent, Bill unpacks what it really means to lead with empathy, build relationships that last, and embrace change with humility.


Takeaways:

  • Relationships are everything. Whether it's lenders, franchisors, or investors, building trust and maintaining communication pays off in hard times.
  • Pay for quality. Don’t skimp on compensation. Top talent is worth it, and investing early builds long-term loyalty.
  • Lead with empathy. Recognize the needs of today’s workforce. Empathetic HR policies and recognition programs help retain great people.
  • Be adaptable. Operational flexibility and strong fundamentals helped Bill’s business stay resilient through the pandemic.
  • Take calculated risks. Leaving corporate life to start something new was a risk, but one that paid off thanks to preparation and grit.
  • Build for scale. Create efficient, repeatable processes early so your business is ready to grow when opportunity knocks.


Quote of the Show:

  • “Top talent wants to work for top talent. Don’t think you're gonna be able to recruit an A player if you've got a C-plus leader or manager.” - Bill Noble


Links:


Ways to Tune In:

]]> Thu, 24 Jul 2025 05:00:00 -0400 Ankit Patel Ankit Patel 3183 What does it take to scale 92 eye care locations—and still keep your people loyal and inspired? In this episode of Optometrists Building Empires, Ankit Patel sits down with Bill Noble, the founder of West Point Optical Group and former executive at Luxottica's LensCrafters. Bill shares how he scaled the largest Pearl Vision franchise in the country, managing 92 locations across 14 states, all while staying true to his values and team. From navigating COVID-19 challenges to investing in top-tier talent, Bill unpacks what it really means to lead with empathy, build relationships that last, and embrace change with humility.


Takeaways:

  • Relationships are everything. Whether it's lenders, franchisors, or investors, building trust and maintaining communication pays off in hard times.
  • Pay for quality. Don’t skimp on compensation. Top talent is worth it, and investing early builds long-term loyalty.
  • Lead with empathy. Recognize the needs of today’s workforce. Empathetic HR policies and recognition programs help retain great people.
  • Be adaptable. Operational flexibility and strong fundamentals helped Bill’s business stay resilient through the pandemic.
  • Take calculated risks. Leaving corporate life to start something new was a risk, but one that paid off thanks to preparation and grit.
  • Build for scale. Create efficient, repeatable processes early so your business is ready to grow when opportunity knocks.


Quote of the Show:

  • “Top talent wants to work for top talent. Don’t think you're gonna be able to recruit an A player if you've got a C-plus leader or manager.” - Bill Noble


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Pura Vida - Roya Habibi - Optometrists Building Empires - Episode # 049 49 49 Pura Vida - Roya Habibi - Optometrists Building Empires - Episode # 049 full a2bcb838-19a8-46e6-a6c9-bd3ab6713134 https://share.transistor.fm/s/54baac71 What happens when an optometrist trades the hustle of city life for a slower, purpose-driven practice abroad? In this episode of Optometrists Building Empires, Ankit Patel sits down with Dr. Roya Habibi, an accomplished optometrist who left the fast pace of Seattle to build a new life and practice in Costa Rica. Dr. Habibi shares how she’s navigating the challenges of running a cash-based practice in a new country, like educating patients on the value of comprehensive eye care and managing without traditional insurance systems. She opens up about using AI tools like ChatGPT, giving back through school outreach programs, and striking a balance between leadership and staff accountability. This conversation is packed with insights on building trust, embracing change, and redefining success through a more intentional lifestyle.


Key Takeaways for Practice Owners:

  • Build a strong support system. Surround yourself with the right team and leverage tech like ChatGPT to lighten your load.
  • Embrace AI and automation. Technology can streamline operations, improve marketing, and enhance the patient experience.
  • Educate your patients. In cash-based models, it's critical to help people understand the true value of eye care.
  • Engage with your community. Outreach initiatives, like free exams for schoolchildren, can build trust and boost visibility.
  • Balance generosity with structure. Reward staff performance through clear, earned incentives, without encouraging entitlement.
  • Adapt to your environment. Understand the local culture, offer accessible pricing, and respect the community you're serving.
  • Prioritize well-being. Slowing down can lead to deeper fulfillment, less burnout, and a renewed love for your profession.


Quote of the Show:

  • “ Slowing down does afford you some nice, valuable things. Being bored is a good thing.” - Roya Habibi

Links:


Ways to Tune In:

]]> What happens when an optometrist trades the hustle of city life for a slower, purpose-driven practice abroad? In this episode of Optometrists Building Empires, Ankit Patel sits down with Dr. Roya Habibi, an accomplished optometrist who left the fast pace of Seattle to build a new life and practice in Costa Rica. Dr. Habibi shares how she’s navigating the challenges of running a cash-based practice in a new country, like educating patients on the value of comprehensive eye care and managing without traditional insurance systems. She opens up about using AI tools like ChatGPT, giving back through school outreach programs, and striking a balance between leadership and staff accountability. This conversation is packed with insights on building trust, embracing change, and redefining success through a more intentional lifestyle.


Key Takeaways for Practice Owners:

  • Build a strong support system. Surround yourself with the right team and leverage tech like ChatGPT to lighten your load.
  • Embrace AI and automation. Technology can streamline operations, improve marketing, and enhance the patient experience.
  • Educate your patients. In cash-based models, it's critical to help people understand the true value of eye care.
  • Engage with your community. Outreach initiatives, like free exams for schoolchildren, can build trust and boost visibility.
  • Balance generosity with structure. Reward staff performance through clear, earned incentives, without encouraging entitlement.
  • Adapt to your environment. Understand the local culture, offer accessible pricing, and respect the community you're serving.
  • Prioritize well-being. Slowing down can lead to deeper fulfillment, less burnout, and a renewed love for your profession.


Quote of the Show:

  • “ Slowing down does afford you some nice, valuable things. Being bored is a good thing.” - Roya Habibi

Links:


Ways to Tune In:

]]> Thu, 17 Jul 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2553 What happens when an optometrist trades the hustle of city life for a slower, purpose-driven practice abroad? In this episode of Optometrists Building Empires, Ankit Patel sits down with Dr. Roya Habibi, an accomplished optometrist who left the fast pace of Seattle to build a new life and practice in Costa Rica. Dr. Habibi shares how she’s navigating the challenges of running a cash-based practice in a new country, like educating patients on the value of comprehensive eye care and managing without traditional insurance systems. She opens up about using AI tools like ChatGPT, giving back through school outreach programs, and striking a balance between leadership and staff accountability. This conversation is packed with insights on building trust, embracing change, and redefining success through a more intentional lifestyle.


Key Takeaways for Practice Owners:

  • Build a strong support system. Surround yourself with the right team and leverage tech like ChatGPT to lighten your load.
  • Embrace AI and automation. Technology can streamline operations, improve marketing, and enhance the patient experience.
  • Educate your patients. In cash-based models, it's critical to help people understand the true value of eye care.
  • Engage with your community. Outreach initiatives, like free exams for schoolchildren, can build trust and boost visibility.
  • Balance generosity with structure. Reward staff performance through clear, earned incentives, without encouraging entitlement.
  • Adapt to your environment. Understand the local culture, offer accessible pricing, and respect the community you're serving.
  • Prioritize well-being. Slowing down can lead to deeper fulfillment, less burnout, and a renewed love for your profession.


Quote of the Show:

  • “ Slowing down does afford you some nice, valuable things. Being bored is a good thing.” - Roya Habibi

Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman The Cutting Edge of Care - Jaya Pathapati - Optometrists Building Empires - Episode # 048 48 48 The Cutting Edge of Care - Jaya Pathapati - Optometrists Building Empires - Episode # 048 full 8aa53b76-87a5-4990-b631-4d16c6126bf1 https://share.transistor.fm/s/7603d07c How can a broken slit lamp spark the journey to building a thriving private optometry practice? On this week’s episode of Optometrists Building Empires, host Ankit Patel welcomes Dr. Jaya Pathapati, a seasoned optometrist with over 25 years of experience. From starting next to Sears Optical to creating a leading-edge private practice, Dr. Pathapati shares how embracing innovation, investing in patient relationships, and mentoring future healthcare professionals have shaped her empire. She dives into how early adoption of technology like PRP drops and radiofrequency treatments, combined with a relentless commitment to individualized care, helped her navigate challenges and build a team-centered, patient-first culture. If you’re looking for inspiration on how to lead with passion and purpose, this episode is a must-listen.


Takeaways:

  • Put patients first. Dr. Pathapati’s success stems from making each patient feel valued. This commitment built loyalty and helped her transition 9,000 patients from retail to private care.
  • Embrace tech early. From radiofrequency to PRP drops and ForeseeHome monitoring, adopting new tools before they’re mainstream can elevate care and distinguish your practice.
  • Turn setbacks into opportunities. A broken slit lamp didn’t derail her—it pushed her to build something better. Resilience and vision go hand-in-hand for practice owners.
  • Invest in your team. Cultivating a mentorship mindset can grow your staff into future leaders. Many of Dr. Pathapati’s team members have pursued optometry themselves.
  • Make community your foundation. Engaging in local initiatives and mentoring future providers strengthens your practice’s reputation and impact beyond the clinic.
  • Stay curious. Lifelong learning, through journals, podcasts, and conferences, fuels innovation and keeps your offerings fresh and relevant.
  • Control the narrative. Proactively educate patients about new treatments so they hear it from you first, not from the news or social media.


Quote of the Show:

  • “The  love of learning keeps me going. ” - Jaya Pathapati


Links:


Ways to Tune In:

]]> How can a broken slit lamp spark the journey to building a thriving private optometry practice? On this week’s episode of Optometrists Building Empires, host Ankit Patel welcomes Dr. Jaya Pathapati, a seasoned optometrist with over 25 years of experience. From starting next to Sears Optical to creating a leading-edge private practice, Dr. Pathapati shares how embracing innovation, investing in patient relationships, and mentoring future healthcare professionals have shaped her empire. She dives into how early adoption of technology like PRP drops and radiofrequency treatments, combined with a relentless commitment to individualized care, helped her navigate challenges and build a team-centered, patient-first culture. If you’re looking for inspiration on how to lead with passion and purpose, this episode is a must-listen.


Takeaways:

  • Put patients first. Dr. Pathapati’s success stems from making each patient feel valued. This commitment built loyalty and helped her transition 9,000 patients from retail to private care.
  • Embrace tech early. From radiofrequency to PRP drops and ForeseeHome monitoring, adopting new tools before they’re mainstream can elevate care and distinguish your practice.
  • Turn setbacks into opportunities. A broken slit lamp didn’t derail her—it pushed her to build something better. Resilience and vision go hand-in-hand for practice owners.
  • Invest in your team. Cultivating a mentorship mindset can grow your staff into future leaders. Many of Dr. Pathapati’s team members have pursued optometry themselves.
  • Make community your foundation. Engaging in local initiatives and mentoring future providers strengthens your practice’s reputation and impact beyond the clinic.
  • Stay curious. Lifelong learning, through journals, podcasts, and conferences, fuels innovation and keeps your offerings fresh and relevant.
  • Control the narrative. Proactively educate patients about new treatments so they hear it from you first, not from the news or social media.


Quote of the Show:

  • “The  love of learning keeps me going. ” - Jaya Pathapati


Links:


Ways to Tune In:

]]> Thu, 10 Jul 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2925 How can a broken slit lamp spark the journey to building a thriving private optometry practice? On this week’s episode of Optometrists Building Empires, host Ankit Patel welcomes Dr. Jaya Pathapati, a seasoned optometrist with over 25 years of experience. From starting next to Sears Optical to creating a leading-edge private practice, Dr. Pathapati shares how embracing innovation, investing in patient relationships, and mentoring future healthcare professionals have shaped her empire. She dives into how early adoption of technology like PRP drops and radiofrequency treatments, combined with a relentless commitment to individualized care, helped her navigate challenges and build a team-centered, patient-first culture. If you’re looking for inspiration on how to lead with passion and purpose, this episode is a must-listen.


Takeaways:

  • Put patients first. Dr. Pathapati’s success stems from making each patient feel valued. This commitment built loyalty and helped her transition 9,000 patients from retail to private care.
  • Embrace tech early. From radiofrequency to PRP drops and ForeseeHome monitoring, adopting new tools before they’re mainstream can elevate care and distinguish your practice.
  • Turn setbacks into opportunities. A broken slit lamp didn’t derail her—it pushed her to build something better. Resilience and vision go hand-in-hand for practice owners.
  • Invest in your team. Cultivating a mentorship mindset can grow your staff into future leaders. Many of Dr. Pathapati’s team members have pursued optometry themselves.
  • Make community your foundation. Engaging in local initiatives and mentoring future providers strengthens your practice’s reputation and impact beyond the clinic.
  • Stay curious. Lifelong learning, through journals, podcasts, and conferences, fuels innovation and keeps your offerings fresh and relevant.
  • Control the narrative. Proactively educate patients about new treatments so they hear it from you first, not from the news or social media.


Quote of the Show:

  • “The  love of learning keeps me going. ” - Jaya Pathapati


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman The Power of the Right People - Murtaza Jafferji - Optometrists Building Empires - Episode # 047 47 47 The Power of the Right People - Murtaza Jafferji - Optometrists Building Empires - Episode # 047 full 256fafe5-1473-4822-b01c-dbafe19ae65a https://share.transistor.fm/s/b2a66802 What does it take to build a thriving practice from the ground up, especially when the odds are stacked against you? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Murtaza Jafferji, a seasoned optometrist with over 17 years of experience and a specialty in dry eye and ocular surface diseases. From his early days volunteering at the Lions Club in Tanzania to managing multiple practices in Canada, Dr. Jafferji shares hard-won lessons about choosing the right partners, hiring with purpose, and staying curious in a constantly evolving field.

 

Takeaways:

  • Surround yourself with the right people. The success or failure of your practice often comes down to your team and partners. Hire those who align with your values and are invested in patient experience.
  • Don’t rush the process. Building a successful clinic takes longer than expected, especially when faced with challenges like a pandemic. Patience and resilience are non-negotiable.
  • Mentorship accelerates growth. Dr. Jafferji attributes much of his career development to mentors who guided him early on. Learn from those ahead of you and pay it forward when you can.
  • Hire with depth. Go beyond surface-level interviews. Ask meaningful questions to truly understand who you're bringing into your business and how they’ll contribute to your mission.
  • Invest in constant training. Developing your staff isn’t a one-time effort. Build systems for continuous learning to keep your team aligned, skilled, and growing with the business.
  • Stay curious and explore innovation. Whether it’s AI integration or new treatment modalities, always look for ways to stay ahead of the curve and enhance patient care.
  • Giving back fuels purpose. Community involvement and philanthropy aren't just good deeds; they reconnect you with why you started and add depth to your professional journey.


Quote of the Show:

  • “Have a purpose, have passion, and then, make sure you have grit to follow that.” - Murtaza Jafferji


Links:


Ways to Tune In:


]]> What does it take to build a thriving practice from the ground up, especially when the odds are stacked against you? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Murtaza Jafferji, a seasoned optometrist with over 17 years of experience and a specialty in dry eye and ocular surface diseases. From his early days volunteering at the Lions Club in Tanzania to managing multiple practices in Canada, Dr. Jafferji shares hard-won lessons about choosing the right partners, hiring with purpose, and staying curious in a constantly evolving field.

 

Takeaways:

  • Surround yourself with the right people. The success or failure of your practice often comes down to your team and partners. Hire those who align with your values and are invested in patient experience.
  • Don’t rush the process. Building a successful clinic takes longer than expected, especially when faced with challenges like a pandemic. Patience and resilience are non-negotiable.
  • Mentorship accelerates growth. Dr. Jafferji attributes much of his career development to mentors who guided him early on. Learn from those ahead of you and pay it forward when you can.
  • Hire with depth. Go beyond surface-level interviews. Ask meaningful questions to truly understand who you're bringing into your business and how they’ll contribute to your mission.
  • Invest in constant training. Developing your staff isn’t a one-time effort. Build systems for continuous learning to keep your team aligned, skilled, and growing with the business.
  • Stay curious and explore innovation. Whether it’s AI integration or new treatment modalities, always look for ways to stay ahead of the curve and enhance patient care.
  • Giving back fuels purpose. Community involvement and philanthropy aren't just good deeds; they reconnect you with why you started and add depth to your professional journey.


Quote of the Show:

  • “Have a purpose, have passion, and then, make sure you have grit to follow that.” - Murtaza Jafferji


Links:


Ways to Tune In:


]]> Thu, 03 Jul 2025 05:00:00 -0400 Ankit Patel Ankit Patel 1606 What does it take to build a thriving practice from the ground up, especially when the odds are stacked against you? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Murtaza Jafferji, a seasoned optometrist with over 17 years of experience and a specialty in dry eye and ocular surface diseases. From his early days volunteering at the Lions Club in Tanzania to managing multiple practices in Canada, Dr. Jafferji shares hard-won lessons about choosing the right partners, hiring with purpose, and staying curious in a constantly evolving field.

 

Takeaways:

  • Surround yourself with the right people. The success or failure of your practice often comes down to your team and partners. Hire those who align with your values and are invested in patient experience.
  • Don’t rush the process. Building a successful clinic takes longer than expected, especially when faced with challenges like a pandemic. Patience and resilience are non-negotiable.
  • Mentorship accelerates growth. Dr. Jafferji attributes much of his career development to mentors who guided him early on. Learn from those ahead of you and pay it forward when you can.
  • Hire with depth. Go beyond surface-level interviews. Ask meaningful questions to truly understand who you're bringing into your business and how they’ll contribute to your mission.
  • Invest in constant training. Developing your staff isn’t a one-time effort. Build systems for continuous learning to keep your team aligned, skilled, and growing with the business.
  • Stay curious and explore innovation. Whether it’s AI integration or new treatment modalities, always look for ways to stay ahead of the curve and enhance patient care.
  • Giving back fuels purpose. Community involvement and philanthropy aren't just good deeds; they reconnect you with why you started and add depth to your professional journey.


Quote of the Show:

  • “Have a purpose, have passion, and then, make sure you have grit to follow that.” - Murtaza Jafferji


Links:


Ways to Tune In:


]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Vision for Change - Rep. Thuy Tran - Optometrists Building Empires - Episode # 046 46 46 Vision for Change - Rep. Thuy Tran - Optometrists Building Empires - Episode # 046 full 86273c43-8274-4ae9-9789-d58bf7d98e59 https://share.transistor.fm/s/7fb76a70 How can passion, community service, and policy leadership build a thriving optometry practice? On this week’s episode of Optometrists Building Empires, host Ankit Patel had the honor of talking to Thuy Tran, Owner and Optometrist at Rose City Vision, who also serves as a state representative in Oregon. Dr. Tran shares her incredible journey as a public servant, optometrist, military officer, and advocate, reflecting on how her values and family support have shaped her career. From rebuilding her practice to influencing healthcare policy, Dr. Tran proves that passion and purpose can drive real change. If you’re inspired by multi-dimensional leadership and community-driven impact, this episode is for you! Now, without further ado, let’s welcome Dr. Thuy Tran. 


Takeaways: 

  • Follow your passion. It’s what gets you excited to wake up and serve every day. 
  • Define your core values and lead through integrity, accountability, and service.
  • Cross-train your team and streamline systems to run an efficient multi-location practice. 
  • Engage in policy advocacy to expand access to care and elevate your profession. 
  • Stay adaptable, be a forever learner, and embrace opportunities as they come. 
  • Let community involvement shape your practice’s mission and personal fulfillment. 
  • Blend professional ambition with personal creativity to sustain long-term purpose. 


Quote of the Show:

  • “Let’s ask how we, as optometrists, build our empire, create community, serve, lead, and be impactful to humanity as a whole.” - Thuy Tran


Links:


Ways to Tune In:

]]> How can passion, community service, and policy leadership build a thriving optometry practice? On this week’s episode of Optometrists Building Empires, host Ankit Patel had the honor of talking to Thuy Tran, Owner and Optometrist at Rose City Vision, who also serves as a state representative in Oregon. Dr. Tran shares her incredible journey as a public servant, optometrist, military officer, and advocate, reflecting on how her values and family support have shaped her career. From rebuilding her practice to influencing healthcare policy, Dr. Tran proves that passion and purpose can drive real change. If you’re inspired by multi-dimensional leadership and community-driven impact, this episode is for you! Now, without further ado, let’s welcome Dr. Thuy Tran. 


Takeaways: 

  • Follow your passion. It’s what gets you excited to wake up and serve every day. 
  • Define your core values and lead through integrity, accountability, and service.
  • Cross-train your team and streamline systems to run an efficient multi-location practice. 
  • Engage in policy advocacy to expand access to care and elevate your profession. 
  • Stay adaptable, be a forever learner, and embrace opportunities as they come. 
  • Let community involvement shape your practice’s mission and personal fulfillment. 
  • Blend professional ambition with personal creativity to sustain long-term purpose. 


Quote of the Show:

  • “Let’s ask how we, as optometrists, build our empire, create community, serve, lead, and be impactful to humanity as a whole.” - Thuy Tran


Links:


Ways to Tune In:

]]> Thu, 26 Jun 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2422 How can passion, community service, and policy leadership build a thriving optometry practice? On this week’s episode of Optometrists Building Empires, host Ankit Patel had the honor of talking to Thuy Tran, Owner and Optometrist at Rose City Vision, who also serves as a state representative in Oregon. Dr. Tran shares her incredible journey as a public servant, optometrist, military officer, and advocate, reflecting on how her values and family support have shaped her career. From rebuilding her practice to influencing healthcare policy, Dr. Tran proves that passion and purpose can drive real change. If you’re inspired by multi-dimensional leadership and community-driven impact, this episode is for you! Now, without further ado, let’s welcome Dr. Thuy Tran. 


Takeaways: 

  • Follow your passion. It’s what gets you excited to wake up and serve every day. 
  • Define your core values and lead through integrity, accountability, and service.
  • Cross-train your team and streamline systems to run an efficient multi-location practice. 
  • Engage in policy advocacy to expand access to care and elevate your profession. 
  • Stay adaptable, be a forever learner, and embrace opportunities as they come. 
  • Let community involvement shape your practice’s mission and personal fulfillment. 
  • Blend professional ambition with personal creativity to sustain long-term purpose. 


Quote of the Show:

  • “Let’s ask how we, as optometrists, build our empire, create community, serve, lead, and be impactful to humanity as a whole.” - Thuy Tran


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Pioneering Community Care - Howard Dolman - Optometrists Building Empires - Episode # 045 45 45 Pioneering Community Care - Howard Dolman - Optometrists Building Empires - Episode # 045 full f366cebe-5e74-40f5-8657-3723d030ae3e https://share.transistor.fm/s/c0dd4408 What does it take to grow from one practice to a multi-location operation while staying rooted in your community? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Howard Dolman, an accomplished optometrist and partner at Dolman Eyecare and KW Neuro Vision, whose decades-long journey is equal parts professional growth and personal resilience. From navigating the early days of practice ownership to leading innovative services like myopia management and dry eye treatment, Dr. Dolman shares what it really takes to build and sustain a successful optometry practice. 

 

Takeaways:

  • Seek early advice and mentorship. Engaging with optometric consultants can mitigate stress and provide a clearer understanding of the business landscape.
  • Owners should not shy away from the costs associated with continuous education and professional development. The return on investment in terms of practice growth and personal growth is substantial.
  • Building and participating in community networks can provide crucial support and fresh ideas. This includes local professional groups, regional meetings facilitated by co-ops, and even international focus groups.
  • Staying on top of technological and procedural innovations is key to offering the best patient care and keeping the practice competitive.
  • Balancing family life and practice management is crucial. Structuring the work schedule to allow for family time can lead to a healthier personal and professional life.
  • Creating a family-like, warm practice culture can boost staff morale and patient satisfaction. This extends to being transparent about community contributions and charitable activities, fostering a sense of a bigger purpose among staff and patients.
  • Engaging with peers, joining focus groups, hiring consultants, and continually seeking advice helps in navigating the complexities of practice management and growth.

Quote of the Show:

  • “ You realize when you go through a life-threatening situation that every day is a gift.” - Howard Dolman 


Links:

Ways to Tune In:

]]> What does it take to grow from one practice to a multi-location operation while staying rooted in your community? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Howard Dolman, an accomplished optometrist and partner at Dolman Eyecare and KW Neuro Vision, whose decades-long journey is equal parts professional growth and personal resilience. From navigating the early days of practice ownership to leading innovative services like myopia management and dry eye treatment, Dr. Dolman shares what it really takes to build and sustain a successful optometry practice. 

 

Takeaways:

  • Seek early advice and mentorship. Engaging with optometric consultants can mitigate stress and provide a clearer understanding of the business landscape.
  • Owners should not shy away from the costs associated with continuous education and professional development. The return on investment in terms of practice growth and personal growth is substantial.
  • Building and participating in community networks can provide crucial support and fresh ideas. This includes local professional groups, regional meetings facilitated by co-ops, and even international focus groups.
  • Staying on top of technological and procedural innovations is key to offering the best patient care and keeping the practice competitive.
  • Balancing family life and practice management is crucial. Structuring the work schedule to allow for family time can lead to a healthier personal and professional life.
  • Creating a family-like, warm practice culture can boost staff morale and patient satisfaction. This extends to being transparent about community contributions and charitable activities, fostering a sense of a bigger purpose among staff and patients.
  • Engaging with peers, joining focus groups, hiring consultants, and continually seeking advice helps in navigating the complexities of practice management and growth.

Quote of the Show:

  • “ You realize when you go through a life-threatening situation that every day is a gift.” - Howard Dolman 


Links:

Ways to Tune In:

]]> Thu, 19 Jun 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2608 What does it take to grow from one practice to a multi-location operation while staying rooted in your community? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Howard Dolman, an accomplished optometrist and partner at Dolman Eyecare and KW Neuro Vision, whose decades-long journey is equal parts professional growth and personal resilience. From navigating the early days of practice ownership to leading innovative services like myopia management and dry eye treatment, Dr. Dolman shares what it really takes to build and sustain a successful optometry practice. 

 

Takeaways:

  • Seek early advice and mentorship. Engaging with optometric consultants can mitigate stress and provide a clearer understanding of the business landscape.
  • Owners should not shy away from the costs associated with continuous education and professional development. The return on investment in terms of practice growth and personal growth is substantial.
  • Building and participating in community networks can provide crucial support and fresh ideas. This includes local professional groups, regional meetings facilitated by co-ops, and even international focus groups.
  • Staying on top of technological and procedural innovations is key to offering the best patient care and keeping the practice competitive.
  • Balancing family life and practice management is crucial. Structuring the work schedule to allow for family time can lead to a healthier personal and professional life.
  • Creating a family-like, warm practice culture can boost staff morale and patient satisfaction. This extends to being transparent about community contributions and charitable activities, fostering a sense of a bigger purpose among staff and patients.
  • Engaging with peers, joining focus groups, hiring consultants, and continually seeking advice helps in navigating the complexities of practice management and growth.

Quote of the Show:

  • “ You realize when you go through a life-threatening situation that every day is a gift.” - Howard Dolman 


Links:

Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Patient First - Trevor Miranda - Optometrists Building Empires - Episode # 044 44 44 Patient First - Trevor Miranda - Optometrists Building Empires - Episode # 044 full 2161969b-ecb6-4676-b0ea-61a50ac685c2 https://share.transistor.fm/s/a09b7899 How do you scale an optometry practice across multiple locations without losing the personal touch? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Trevor Miranda, a passionate entrepreneur, dynamic leader, and the voice behind the Optometry Unleashed podcast. From building a strong team culture to integrating cutting-edge tech like AI diagnostics and telehealth, Dr. Miranda shares the real strategies that helped him scale his practice while staying true to his values. Whether you’re a seasoned OD or just starting out, this episode is full of insights on growing with purpose, empowering your staff, and delivering care that truly connects.

 

Takeaways:

  • Scaling your practice starts with individual relationships. Consistent, personal care builds trust and fuels long-term growth.
  •  Bringing on the right team isn’t just about skills; it’s about energy and alignment. One toxic hire can outweigh five great ones.
  • Presence builds loyalty. Be fully engaged during patient interactions. Authentic, tailored communication is what keeps patients coming back and referring others.
  • Innovation is a mindset. Embrace tools like AI diagnostics, telehealth, and centralized operations not just for flash, but to truly elevate the patient experience and streamline your practice.
  • Investing in your team’s development creates a sense of ownership and pride. Well-trained staff become brand ambassadors.
  • Process over perfection. Don’t wait for the perfect system. Focus on building repeatable, scalable processes you can refine as you grow from five to ten locations.


Quote of the Show:

  • “ It's process over perfection. You need to empower, train, mentor, and accept that the process of aiming to be better every day will make it world-class over time. ” - Trevor Miranda


Links:

]]> How do you scale an optometry practice across multiple locations without losing the personal touch? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Trevor Miranda, a passionate entrepreneur, dynamic leader, and the voice behind the Optometry Unleashed podcast. From building a strong team culture to integrating cutting-edge tech like AI diagnostics and telehealth, Dr. Miranda shares the real strategies that helped him scale his practice while staying true to his values. Whether you’re a seasoned OD or just starting out, this episode is full of insights on growing with purpose, empowering your staff, and delivering care that truly connects.

 

Takeaways:

  • Scaling your practice starts with individual relationships. Consistent, personal care builds trust and fuels long-term growth.
  •  Bringing on the right team isn’t just about skills; it’s about energy and alignment. One toxic hire can outweigh five great ones.
  • Presence builds loyalty. Be fully engaged during patient interactions. Authentic, tailored communication is what keeps patients coming back and referring others.
  • Innovation is a mindset. Embrace tools like AI diagnostics, telehealth, and centralized operations not just for flash, but to truly elevate the patient experience and streamline your practice.
  • Investing in your team’s development creates a sense of ownership and pride. Well-trained staff become brand ambassadors.
  • Process over perfection. Don’t wait for the perfect system. Focus on building repeatable, scalable processes you can refine as you grow from five to ten locations.


Quote of the Show:

  • “ It's process over perfection. You need to empower, train, mentor, and accept that the process of aiming to be better every day will make it world-class over time. ” - Trevor Miranda


Links:

]]> Thu, 12 Jun 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2490 How do you scale an optometry practice across multiple locations without losing the personal touch? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Trevor Miranda, a passionate entrepreneur, dynamic leader, and the voice behind the Optometry Unleashed podcast. From building a strong team culture to integrating cutting-edge tech like AI diagnostics and telehealth, Dr. Miranda shares the real strategies that helped him scale his practice while staying true to his values. Whether you’re a seasoned OD or just starting out, this episode is full of insights on growing with purpose, empowering your staff, and delivering care that truly connects.

 

Takeaways:

  • Scaling your practice starts with individual relationships. Consistent, personal care builds trust and fuels long-term growth.
  •  Bringing on the right team isn’t just about skills; it’s about energy and alignment. One toxic hire can outweigh five great ones.
  • Presence builds loyalty. Be fully engaged during patient interactions. Authentic, tailored communication is what keeps patients coming back and referring others.
  • Innovation is a mindset. Embrace tools like AI diagnostics, telehealth, and centralized operations not just for flash, but to truly elevate the patient experience and streamline your practice.
  • Investing in your team’s development creates a sense of ownership and pride. Well-trained staff become brand ambassadors.
  • Process over perfection. Don’t wait for the perfect system. Focus on building repeatable, scalable processes you can refine as you grow from five to ten locations.


Quote of the Show:

  • “ It's process over perfection. You need to empower, train, mentor, and accept that the process of aiming to be better every day will make it world-class over time. ” - Trevor Miranda


Links:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Leading with Clarity - Dave Holler - Optometrists Building Empires - Episode # 043 43 43 Leading with Clarity - Dave Holler - Optometrists Building Empires - Episode # 043 full c0da1d47-8a6f-4d81-ada9-1af4ded120f7 https://share.transistor.fm/s/c8ac57fd What does it take to grow a thriving optometry practice and a successful cooperative network at the same time? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. David Holler, optometrist, practice owner, CEO, and co-founder of Clarity Vision. From specialty contact lenses to strategic vendor negotiations, Dr. Holler shares how he's balanced patient care with long-term business growth. Tune in to hear how divergent thinking and a strong team culture have helped him build a sustainable, future-ready model for independent optometry. 


Takeaways: 

  • Dedicate time to work on the business. Setting aside admin days for strategy, training, and hiring is crucial for sustainable growth beyond patient care.
  • Cooperative models can outperform franchises. Pooling resources with like-minded practices can boost buying power and efficiency while preserving independence.
  • Specialty services build loyalty. Offering scleral lenses, myopia management, and custom solutions helps practices stand out and retain patients.
  • Hiring is a strategy, not just a task. Transparent expectations, a team-first culture, and creative staffing solutions like virtual scribes help tackle today’s retention challenges.
  • AI won’t replace you, but it can help. Embrace tools that automate admin work so you can focus on delivering better patient care.
  • Think like a designer and a scientist. Blending divergent thinking with clinical expertise leads to smarter decisions and more innovative practices.


Quote of the Show:

  • “ If you position yourself as being technology forward, then you're going to attract the types of patients you want to see and hopefully take on that type of growth.” - Dave Holler


Links:


Ways to Tune In:

]]> What does it take to grow a thriving optometry practice and a successful cooperative network at the same time? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. David Holler, optometrist, practice owner, CEO, and co-founder of Clarity Vision. From specialty contact lenses to strategic vendor negotiations, Dr. Holler shares how he's balanced patient care with long-term business growth. Tune in to hear how divergent thinking and a strong team culture have helped him build a sustainable, future-ready model for independent optometry. 


Takeaways: 

  • Dedicate time to work on the business. Setting aside admin days for strategy, training, and hiring is crucial for sustainable growth beyond patient care.
  • Cooperative models can outperform franchises. Pooling resources with like-minded practices can boost buying power and efficiency while preserving independence.
  • Specialty services build loyalty. Offering scleral lenses, myopia management, and custom solutions helps practices stand out and retain patients.
  • Hiring is a strategy, not just a task. Transparent expectations, a team-first culture, and creative staffing solutions like virtual scribes help tackle today’s retention challenges.
  • AI won’t replace you, but it can help. Embrace tools that automate admin work so you can focus on delivering better patient care.
  • Think like a designer and a scientist. Blending divergent thinking with clinical expertise leads to smarter decisions and more innovative practices.


Quote of the Show:

  • “ If you position yourself as being technology forward, then you're going to attract the types of patients you want to see and hopefully take on that type of growth.” - Dave Holler


Links:


Ways to Tune In:

]]> Thu, 05 Jun 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2261 What does it take to grow a thriving optometry practice and a successful cooperative network at the same time? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. David Holler, optometrist, practice owner, CEO, and co-founder of Clarity Vision. From specialty contact lenses to strategic vendor negotiations, Dr. Holler shares how he's balanced patient care with long-term business growth. Tune in to hear how divergent thinking and a strong team culture have helped him build a sustainable, future-ready model for independent optometry. 


Takeaways: 

  • Dedicate time to work on the business. Setting aside admin days for strategy, training, and hiring is crucial for sustainable growth beyond patient care.
  • Cooperative models can outperform franchises. Pooling resources with like-minded practices can boost buying power and efficiency while preserving independence.
  • Specialty services build loyalty. Offering scleral lenses, myopia management, and custom solutions helps practices stand out and retain patients.
  • Hiring is a strategy, not just a task. Transparent expectations, a team-first culture, and creative staffing solutions like virtual scribes help tackle today’s retention challenges.
  • AI won’t replace you, but it can help. Embrace tools that automate admin work so you can focus on delivering better patient care.
  • Think like a designer and a scientist. Blending divergent thinking with clinical expertise leads to smarter decisions and more innovative practices.


Quote of the Show:

  • “ If you position yourself as being technology forward, then you're going to attract the types of patients you want to see and hopefully take on that type of growth.” - Dave Holler


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Discovering Your Niche -Cecelia Koetting - Optometrists Building Empires - Episode # 42 42 42 Discovering Your Niche -Cecelia Koetting - Optometrists Building Empires - Episode # 42 full 3c6a2c86-1367-4234-97dc-e17b285b9a4e https://share.transistor.fm/s/6b529e4c How can finding a niche like ocular surface disease transform your optometry practice? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Cecelia Koetting, a distinguished optometrist, educator, and assistant professor at the University of Colorado. With deep expertise in anterior segment care, neuro-optometry, and peri-operative management, Dr. Koetting shares how focusing on a specialty can elevate patient care, drive business growth, and build long-term success. She also opens up about her personal journey overcoming colorectal cancer, the importance of mentorship, and how AI can help address challenges like staffing and reimbursements.

 

Takeaways:

  • Specialization is a strategic advantage. Building your practice around a niche like ocular surface disease or scleral lenses not only meets an unmet patient need but also positions you as a go-to expert in a growing and in-demand area of care.
  • Start simple, grow with purpose. Start with basic diagnostic tools like slit lamps and fluorescein dye to build confidence and develop your clinical eye before layering on complexity.
  • Use technology when possible. It can help reduce administrative burden, simplify reimbursement processes, and even support clinical decision-making, freeing up time.
  • Learn from peers who’ve built thriving niche practices, like those focusing on ocular aesthetics or dry eye clinics, which can offer both inspiration and practical blueprints for scaling your own.
  • Get comfortable with discomfort. For new grads and seasoned ODs alike, growth often starts in the unfamiliar. Be willing to try, fail, adjust, and try again. Specialization is a process, not a one-time decision.


Quote of the Show:

  • “ I didn't get to the point where I am right now, feeling confident in what I'm doing.” - Cecelia Koetting


Links:


Ways to Tune In:

]]> How can finding a niche like ocular surface disease transform your optometry practice? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Cecelia Koetting, a distinguished optometrist, educator, and assistant professor at the University of Colorado. With deep expertise in anterior segment care, neuro-optometry, and peri-operative management, Dr. Koetting shares how focusing on a specialty can elevate patient care, drive business growth, and build long-term success. She also opens up about her personal journey overcoming colorectal cancer, the importance of mentorship, and how AI can help address challenges like staffing and reimbursements.

 

Takeaways:

  • Specialization is a strategic advantage. Building your practice around a niche like ocular surface disease or scleral lenses not only meets an unmet patient need but also positions you as a go-to expert in a growing and in-demand area of care.
  • Start simple, grow with purpose. Start with basic diagnostic tools like slit lamps and fluorescein dye to build confidence and develop your clinical eye before layering on complexity.
  • Use technology when possible. It can help reduce administrative burden, simplify reimbursement processes, and even support clinical decision-making, freeing up time.
  • Learn from peers who’ve built thriving niche practices, like those focusing on ocular aesthetics or dry eye clinics, which can offer both inspiration and practical blueprints for scaling your own.
  • Get comfortable with discomfort. For new grads and seasoned ODs alike, growth often starts in the unfamiliar. Be willing to try, fail, adjust, and try again. Specialization is a process, not a one-time decision.


Quote of the Show:

  • “ I didn't get to the point where I am right now, feeling confident in what I'm doing.” - Cecelia Koetting


Links:


Ways to Tune In:

]]> Thu, 29 May 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2625 How can finding a niche like ocular surface disease transform your optometry practice? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Cecelia Koetting, a distinguished optometrist, educator, and assistant professor at the University of Colorado. With deep expertise in anterior segment care, neuro-optometry, and peri-operative management, Dr. Koetting shares how focusing on a specialty can elevate patient care, drive business growth, and build long-term success. She also opens up about her personal journey overcoming colorectal cancer, the importance of mentorship, and how AI can help address challenges like staffing and reimbursements.

 

Takeaways:

  • Specialization is a strategic advantage. Building your practice around a niche like ocular surface disease or scleral lenses not only meets an unmet patient need but also positions you as a go-to expert in a growing and in-demand area of care.
  • Start simple, grow with purpose. Start with basic diagnostic tools like slit lamps and fluorescein dye to build confidence and develop your clinical eye before layering on complexity.
  • Use technology when possible. It can help reduce administrative burden, simplify reimbursement processes, and even support clinical decision-making, freeing up time.
  • Learn from peers who’ve built thriving niche practices, like those focusing on ocular aesthetics or dry eye clinics, which can offer both inspiration and practical blueprints for scaling your own.
  • Get comfortable with discomfort. For new grads and seasoned ODs alike, growth often starts in the unfamiliar. Be willing to try, fail, adjust, and try again. Specialization is a process, not a one-time decision.


Quote of the Show:

  • “ I didn't get to the point where I am right now, feeling confident in what I'm doing.” - Cecelia Koetting


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Scaling Up - Tyler Mills + Brian Samartino - Optometrists Building Empires - Episode # 041 41 41 Scaling Up - Tyler Mills + Brian Samartino - Optometrists Building Empires - Episode # 041 full a507cdd6-d992-48db-8ea7-cba481e81b77 https://share.transistor.fm/s/0eb05d25 What does it take to grow a cold-start practice into a thriving multi-location empire? On this week’s episode of Optometrists Building Empires, host Ankit Patel sat down with Dr. Brian Samartino and Tyler Mills, co-founders of Premier Eye Associates, to uncover their journey from opening their first doors in 2014 to running three successful locations. From overcoming early cash flow challenges to building a strong culture that attracts top talent, Brian and Tyler share candid lessons learned, including both wins and failures, like a bold neuro lens trial that didn’t pan out. Whether you're thinking about scaling your practice or refining your operations, this episode is packed with practical wisdom. 

 

Takeaways:

  • Start thinking like a big practice early. Even if you're just getting started, approach decisions with a growth mindset. Negotiate like a larger business and build scalable systems from day one.
  • Don’t grow without a solid foundation. Before expanding, make sure you have clear SOPs, strong leadership, and the infrastructure to support multiple locations. Growth without structure leads to burnout.
  • Invest in your culture. Define your core values and live them. A strong culture isn’t just good for morale, it helps attract and retain top-tier talent who believe in your mission.
  • Define roles and stick to them. Use tools like EOS to clearly assign responsibilities and decision-making authority. It’ll minimize conflict and help your team move faster with confidence.
  • Pilot everything before going wide. Whether it's a new treatment, software, or process, test it in one location first. Learn from the rollout, refine it, and scale only what works.
  • Don’t be afraid to fail. Innovation comes with risk. Embrace failure as part of the growth process.


Quote of the Show:

  • “ We want to develop leaders, we want to develop people who can be better interpersonally and at work.” 


Links:


Ways to Tune In:

]]> What does it take to grow a cold-start practice into a thriving multi-location empire? On this week’s episode of Optometrists Building Empires, host Ankit Patel sat down with Dr. Brian Samartino and Tyler Mills, co-founders of Premier Eye Associates, to uncover their journey from opening their first doors in 2014 to running three successful locations. From overcoming early cash flow challenges to building a strong culture that attracts top talent, Brian and Tyler share candid lessons learned, including both wins and failures, like a bold neuro lens trial that didn’t pan out. Whether you're thinking about scaling your practice or refining your operations, this episode is packed with practical wisdom. 

 

Takeaways:

  • Start thinking like a big practice early. Even if you're just getting started, approach decisions with a growth mindset. Negotiate like a larger business and build scalable systems from day one.
  • Don’t grow without a solid foundation. Before expanding, make sure you have clear SOPs, strong leadership, and the infrastructure to support multiple locations. Growth without structure leads to burnout.
  • Invest in your culture. Define your core values and live them. A strong culture isn’t just good for morale, it helps attract and retain top-tier talent who believe in your mission.
  • Define roles and stick to them. Use tools like EOS to clearly assign responsibilities and decision-making authority. It’ll minimize conflict and help your team move faster with confidence.
  • Pilot everything before going wide. Whether it's a new treatment, software, or process, test it in one location first. Learn from the rollout, refine it, and scale only what works.
  • Don’t be afraid to fail. Innovation comes with risk. Embrace failure as part of the growth process.


Quote of the Show:

  • “ We want to develop leaders, we want to develop people who can be better interpersonally and at work.” 


Links:


Ways to Tune In:

]]> Thu, 22 May 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2529 What does it take to grow a cold-start practice into a thriving multi-location empire? On this week’s episode of Optometrists Building Empires, host Ankit Patel sat down with Dr. Brian Samartino and Tyler Mills, co-founders of Premier Eye Associates, to uncover their journey from opening their first doors in 2014 to running three successful locations. From overcoming early cash flow challenges to building a strong culture that attracts top talent, Brian and Tyler share candid lessons learned, including both wins and failures, like a bold neuro lens trial that didn’t pan out. Whether you're thinking about scaling your practice or refining your operations, this episode is packed with practical wisdom. 

 

Takeaways:

  • Start thinking like a big practice early. Even if you're just getting started, approach decisions with a growth mindset. Negotiate like a larger business and build scalable systems from day one.
  • Don’t grow without a solid foundation. Before expanding, make sure you have clear SOPs, strong leadership, and the infrastructure to support multiple locations. Growth without structure leads to burnout.
  • Invest in your culture. Define your core values and live them. A strong culture isn’t just good for morale, it helps attract and retain top-tier talent who believe in your mission.
  • Define roles and stick to them. Use tools like EOS to clearly assign responsibilities and decision-making authority. It’ll minimize conflict and help your team move faster with confidence.
  • Pilot everything before going wide. Whether it's a new treatment, software, or process, test it in one location first. Learn from the rollout, refine it, and scale only what works.
  • Don’t be afraid to fail. Innovation comes with risk. Embrace failure as part of the growth process.


Quote of the Show:

  • “ We want to develop leaders, we want to develop people who can be better interpersonally and at work.” 


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Balancing Business and Compassion - Shannon Schaffer - Optometrists Building Empires - Episode # 040 40 40 Balancing Business and Compassion - Shannon Schaffer - Optometrists Building Empires - Episode # 040 full 2596aed2-24a4-41cd-b3ca-635f8b340a72 https://share.transistor.fm/s/aab9f89c What does it take to build a thriving optometry practice rooted in strong values and community care? On this week’s episode of Optometrists Building Empires, host Ankit Patel had the honor of talking to Dr. Shannon Schaffer, an optometrist who built and successfully transitioned two practices while staying true to his core values of accessibility, hospitality, and reliability. From starting with just three patients to leading a dedicated team for decades, Dr. Schaffer shares his journey, the importance of patient-centered care, and how resilience played a crucial role in overcoming personal and professional challenges. If you’re passionate about building a values-driven practice and making a lasting impact, this episode is for you!

 

Takeaways: 

  • Emphasize and communicate core values like accessibility, hospitality, and reliability. These principles not only differentiate your practice but also build trust with patients and staff.
  • Encourage staff to treat every patient with the same care and respect they would a close friend. A welcoming environment fosters strong patient relationships and enhances overall satisfaction.
  • Build a team that shares your vision and values. Long-term staff who are deeply invested in your mission contribute to organizational stability, exceptional patient care, and lasting loyalty.
  • If transitioning ownership, start early and choose successors who align with your values. Work with consultants to ensure a seamless financial and operational transition that maintains continuity of care.
  • Provide mentorship that helps new optometrists start with a solid foundation, emphasizing financial responsibility and a commitment to patient care. Encouraging them to start small and focus on fundamental values can set them up for long-term success.
  • Actively connect with and serve your community. Addressing local healthcare needs not only fills market gaps but also strengthens your practice’s reputation and reinforces its commitment to accessible, high-quality care.


Quote of the Show:

  • “I don't think a private practice has to be big to make it start. If you've got a good vision, go for it and go for it small.” - Shannon Schaffer


Links:


Ways to Tune In:

]]> What does it take to build a thriving optometry practice rooted in strong values and community care? On this week’s episode of Optometrists Building Empires, host Ankit Patel had the honor of talking to Dr. Shannon Schaffer, an optometrist who built and successfully transitioned two practices while staying true to his core values of accessibility, hospitality, and reliability. From starting with just three patients to leading a dedicated team for decades, Dr. Schaffer shares his journey, the importance of patient-centered care, and how resilience played a crucial role in overcoming personal and professional challenges. If you’re passionate about building a values-driven practice and making a lasting impact, this episode is for you!

 

Takeaways: 

  • Emphasize and communicate core values like accessibility, hospitality, and reliability. These principles not only differentiate your practice but also build trust with patients and staff.
  • Encourage staff to treat every patient with the same care and respect they would a close friend. A welcoming environment fosters strong patient relationships and enhances overall satisfaction.
  • Build a team that shares your vision and values. Long-term staff who are deeply invested in your mission contribute to organizational stability, exceptional patient care, and lasting loyalty.
  • If transitioning ownership, start early and choose successors who align with your values. Work with consultants to ensure a seamless financial and operational transition that maintains continuity of care.
  • Provide mentorship that helps new optometrists start with a solid foundation, emphasizing financial responsibility and a commitment to patient care. Encouraging them to start small and focus on fundamental values can set them up for long-term success.
  • Actively connect with and serve your community. Addressing local healthcare needs not only fills market gaps but also strengthens your practice’s reputation and reinforces its commitment to accessible, high-quality care.


Quote of the Show:

  • “I don't think a private practice has to be big to make it start. If you've got a good vision, go for it and go for it small.” - Shannon Schaffer


Links:


Ways to Tune In:

]]> Thu, 15 May 2025 05:00:00 -0400 Ankit Patel Ankit Patel 1941 What does it take to build a thriving optometry practice rooted in strong values and community care? On this week’s episode of Optometrists Building Empires, host Ankit Patel had the honor of talking to Dr. Shannon Schaffer, an optometrist who built and successfully transitioned two practices while staying true to his core values of accessibility, hospitality, and reliability. From starting with just three patients to leading a dedicated team for decades, Dr. Schaffer shares his journey, the importance of patient-centered care, and how resilience played a crucial role in overcoming personal and professional challenges. If you’re passionate about building a values-driven practice and making a lasting impact, this episode is for you!

 

Takeaways: 

  • Emphasize and communicate core values like accessibility, hospitality, and reliability. These principles not only differentiate your practice but also build trust with patients and staff.
  • Encourage staff to treat every patient with the same care and respect they would a close friend. A welcoming environment fosters strong patient relationships and enhances overall satisfaction.
  • Build a team that shares your vision and values. Long-term staff who are deeply invested in your mission contribute to organizational stability, exceptional patient care, and lasting loyalty.
  • If transitioning ownership, start early and choose successors who align with your values. Work with consultants to ensure a seamless financial and operational transition that maintains continuity of care.
  • Provide mentorship that helps new optometrists start with a solid foundation, emphasizing financial responsibility and a commitment to patient care. Encouraging them to start small and focus on fundamental values can set them up for long-term success.
  • Actively connect with and serve your community. Addressing local healthcare needs not only fills market gaps but also strengthens your practice’s reputation and reinforces its commitment to accessible, high-quality care.


Quote of the Show:

  • “I don't think a private practice has to be big to make it start. If you've got a good vision, go for it and go for it small.” - Shannon Schaffer


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Rebecca Leberman Ankit Patel Beyond the Eyes - Meenal Agarwal - Optometrists Building Empires - Episode # 039 39 39 Beyond the Eyes - Meenal Agarwal - Optometrists Building Empires - Episode # 039 full 1c30af6b-895e-49b7-9e75-50b003919782 https://share.transistor.fm/s/54a6d338 What does it take to grow a successful optometry practice while leading a strong team and maintaining work-life balance? This week on Optometrists Building Empires, host Ankit Patel speaks with Dr. Meenal Agarwal, optometrist, entrepreneur, and podcast host, about her journey in building multiple thriving clinics. She shares her insights on leadership, financial management, and the evolving role of optometrists in healthcare. If you’re looking for expert advice on scaling your practice and creating a lasting impact, you won’t want to miss this conversation.

 

Takeaways: 

  • To avoid micromanagement, trust your team and empower them with responsibilities. Over time, you’ll find that they might perform better than you expected. Establish a clear organizational structure with defined roles and responsibilities.
  • Identify the strengths and weaknesses of your staff and align their roles accordingly. This might involve shifting roles to better suit their skills.. Hiring individuals with the right attitude and cultural fit is crucial.
  • Offer schedules that provide two consecutive days off, or consider four-day workweeks to meet employees' preferences for balanced personal and professional lives.
  • Create a replicable system for setting up new clinics. This includes having the right team, IT setup, and operational blueprint ready to go. Leverage the experience of your current team to support and train new locations.
  • Advocate for the role of optometrists beyond just eye care. Emphasize total health care during patient interactions to establish respect and trust. Utilize platforms like podcasts to educate both the public and fellow professionals about broader health topics and the integral role of optometry in overall health.


Quote of the Show:

  • “You can't train personality. You can train skills, but you cannot train personality” - Meenal Agarwal


Links:


Ways to Tune In:

]]> What does it take to grow a successful optometry practice while leading a strong team and maintaining work-life balance? This week on Optometrists Building Empires, host Ankit Patel speaks with Dr. Meenal Agarwal, optometrist, entrepreneur, and podcast host, about her journey in building multiple thriving clinics. She shares her insights on leadership, financial management, and the evolving role of optometrists in healthcare. If you’re looking for expert advice on scaling your practice and creating a lasting impact, you won’t want to miss this conversation.

 

Takeaways: 

  • To avoid micromanagement, trust your team and empower them with responsibilities. Over time, you’ll find that they might perform better than you expected. Establish a clear organizational structure with defined roles and responsibilities.
  • Identify the strengths and weaknesses of your staff and align their roles accordingly. This might involve shifting roles to better suit their skills.. Hiring individuals with the right attitude and cultural fit is crucial.
  • Offer schedules that provide two consecutive days off, or consider four-day workweeks to meet employees' preferences for balanced personal and professional lives.
  • Create a replicable system for setting up new clinics. This includes having the right team, IT setup, and operational blueprint ready to go. Leverage the experience of your current team to support and train new locations.
  • Advocate for the role of optometrists beyond just eye care. Emphasize total health care during patient interactions to establish respect and trust. Utilize platforms like podcasts to educate both the public and fellow professionals about broader health topics and the integral role of optometry in overall health.


Quote of the Show:

  • “You can't train personality. You can train skills, but you cannot train personality” - Meenal Agarwal


Links:


Ways to Tune In:

]]> Thu, 08 May 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2599 What does it take to grow a successful optometry practice while leading a strong team and maintaining work-life balance? This week on Optometrists Building Empires, host Ankit Patel speaks with Dr. Meenal Agarwal, optometrist, entrepreneur, and podcast host, about her journey in building multiple thriving clinics. She shares her insights on leadership, financial management, and the evolving role of optometrists in healthcare. If you’re looking for expert advice on scaling your practice and creating a lasting impact, you won’t want to miss this conversation.

 

Takeaways: 

  • To avoid micromanagement, trust your team and empower them with responsibilities. Over time, you’ll find that they might perform better than you expected. Establish a clear organizational structure with defined roles and responsibilities.
  • Identify the strengths and weaknesses of your staff and align their roles accordingly. This might involve shifting roles to better suit their skills.. Hiring individuals with the right attitude and cultural fit is crucial.
  • Offer schedules that provide two consecutive days off, or consider four-day workweeks to meet employees' preferences for balanced personal and professional lives.
  • Create a replicable system for setting up new clinics. This includes having the right team, IT setup, and operational blueprint ready to go. Leverage the experience of your current team to support and train new locations.
  • Advocate for the role of optometrists beyond just eye care. Emphasize total health care during patient interactions to establish respect and trust. Utilize platforms like podcasts to educate both the public and fellow professionals about broader health topics and the integral role of optometry in overall health.


Quote of the Show:

  • “You can't train personality. You can train skills, but you cannot train personality” - Meenal Agarwal


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Balancing Risk - Ian Whipple - Optometrists Building Empires - Episode # 038 38 38 Balancing Risk - Ian Whipple - Optometrists Building Empires - Episode # 038 full 40074b9d-4a90-4ada-99c7-5d733154dc7d https://share.transistor.fm/s/c0b100ac Are you ready to transform your optometry practice with bold ideas? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Ian Whipple, an innovative optometrist, entrepreneur, and consultant who isn’t afraid to take risks. From pioneering remote staffing before it was mainstream to integrating AI-driven patient experiences, Dr. Whipple shares how he’s pushing the boundaries of optometry. If you're looking for inspiration to rethink how you run your practice, this episode is a must-listen. 

 

Takeaways:

  • Don’t shy away from trying new approaches, even if they seem unconventional. Innovation can lead to significant improvements in patient care and operational efficiency.
  • Hire staff with excellent customer service skills, even if they come from different industries. The ability to connect with and serve patients well is invaluable. Ensure every role in the practice is designed to enhance the patient experience.
  • Tailor your strategies to fit the specific needs of each practice location. Understand the demographics and unique challenges of each area you serve. Be adaptable in your approach and ready to change strategies based on what works best for your practice.
  • Embrace new technologies to streamline operations and improve patient care. Consider the potential of technology to reduce costs and optimize space utilization within the practice.
  • Center all decisions around improving the patient experience. Whether it’s through innovative handoff methods or redesigning staff roles, the focus should always be on patient satisfaction.


Quote of the Show:

  • “ It doesn't do any good to have an answer, but not provide it” - Ian Whipple


Links:


Ways to Tune In:

]]> Are you ready to transform your optometry practice with bold ideas? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Ian Whipple, an innovative optometrist, entrepreneur, and consultant who isn’t afraid to take risks. From pioneering remote staffing before it was mainstream to integrating AI-driven patient experiences, Dr. Whipple shares how he’s pushing the boundaries of optometry. If you're looking for inspiration to rethink how you run your practice, this episode is a must-listen. 

 

Takeaways:

  • Don’t shy away from trying new approaches, even if they seem unconventional. Innovation can lead to significant improvements in patient care and operational efficiency.
  • Hire staff with excellent customer service skills, even if they come from different industries. The ability to connect with and serve patients well is invaluable. Ensure every role in the practice is designed to enhance the patient experience.
  • Tailor your strategies to fit the specific needs of each practice location. Understand the demographics and unique challenges of each area you serve. Be adaptable in your approach and ready to change strategies based on what works best for your practice.
  • Embrace new technologies to streamline operations and improve patient care. Consider the potential of technology to reduce costs and optimize space utilization within the practice.
  • Center all decisions around improving the patient experience. Whether it’s through innovative handoff methods or redesigning staff roles, the focus should always be on patient satisfaction.


Quote of the Show:

  • “ It doesn't do any good to have an answer, but not provide it” - Ian Whipple


Links:


Ways to Tune In:

]]> Thu, 01 May 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2596 Are you ready to transform your optometry practice with bold ideas? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Ian Whipple, an innovative optometrist, entrepreneur, and consultant who isn’t afraid to take risks. From pioneering remote staffing before it was mainstream to integrating AI-driven patient experiences, Dr. Whipple shares how he’s pushing the boundaries of optometry. If you're looking for inspiration to rethink how you run your practice, this episode is a must-listen. 

 

Takeaways:

  • Don’t shy away from trying new approaches, even if they seem unconventional. Innovation can lead to significant improvements in patient care and operational efficiency.
  • Hire staff with excellent customer service skills, even if they come from different industries. The ability to connect with and serve patients well is invaluable. Ensure every role in the practice is designed to enhance the patient experience.
  • Tailor your strategies to fit the specific needs of each practice location. Understand the demographics and unique challenges of each area you serve. Be adaptable in your approach and ready to change strategies based on what works best for your practice.
  • Embrace new technologies to streamline operations and improve patient care. Consider the potential of technology to reduce costs and optimize space utilization within the practice.
  • Center all decisions around improving the patient experience. Whether it’s through innovative handoff methods or redesigning staff roles, the focus should always be on patient satisfaction.


Quote of the Show:

  • “ It doesn't do any good to have an answer, but not provide it” - Ian Whipple


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Revolutionizing Patient Experience with Dr. Brianna Rhue - Optometrists Building Empires - Episode # 037 37 37 Revolutionizing Patient Experience with Dr. Brianna Rhue - Optometrists Building Empires - Episode # 037 full 33f508f7-0bfa-4a58-8e8f-f4b389a3b0f0 https://share.transistor.fm/s/4160e29b
How can optometrists leverage technology and leadership to create a thriving, patient-centric practice? On this week’s episode of Optometrists Building Empires, host Ankit Patel had the pleasure of speaking with Dr. Brianna Rhue, the owner of West Broward Eyecare Associates and CEO of Dr. Contact Lens. Dr. Brianna Rhue shares her journey, leadership insights, and how she integrates technology to enhance optometry practices. From team empowerment to leveraging data for better patient experiences, this episode is packed with actionable takeaways for optometrists and business leaders alike. If you're looking to elevate your practice with innovation and strong leadership, tune in now!

 

Takeaways: 

  • Leverage team dynamics. Encourage your team to participate in decision-making and own their roles within the organization. Remove unnecessary gatekeepers to streamline processes and facilitate better communication.
  • Integrate technology thoughtfully. Continuously explore and implement relevant technologies from adjacent industries. Focus on how technology can improve patient experience, streamline operations, and enhance data utilization.
  • Cultivate a growth mindset. Promote a culture of curiosity and continuous learning within your organization. Encourage risk-taking and learning from failures as part of the growth process.
  • Effective communication and empowerment. Regularly share your vision, goals, and learnings with your team to keep them aligned and motivated. Ensure your team understands the importance of their role in delivering a superior patient experience.
  • Make the most of your data by understanding your practice's performance and identifying areas for improvement. Use data to personalize patient engagements and retain loyalty, ensuring they feel connected and valued by your practice.


Quote of the Show:

  • “ The industry needs you. The industry needs you to evolve faster.  And you do that by staying curious.” - Brianna Rhue


Links:


Ways to Tune In:

]]>
How can optometrists leverage technology and leadership to create a thriving, patient-centric practice? On this week’s episode of Optometrists Building Empires, host Ankit Patel had the pleasure of speaking with Dr. Brianna Rhue, the owner of West Broward Eyecare Associates and CEO of Dr. Contact Lens. Dr. Brianna Rhue shares her journey, leadership insights, and how she integrates technology to enhance optometry practices. From team empowerment to leveraging data for better patient experiences, this episode is packed with actionable takeaways for optometrists and business leaders alike. If you're looking to elevate your practice with innovation and strong leadership, tune in now!

 

Takeaways: 

  • Leverage team dynamics. Encourage your team to participate in decision-making and own their roles within the organization. Remove unnecessary gatekeepers to streamline processes and facilitate better communication.
  • Integrate technology thoughtfully. Continuously explore and implement relevant technologies from adjacent industries. Focus on how technology can improve patient experience, streamline operations, and enhance data utilization.
  • Cultivate a growth mindset. Promote a culture of curiosity and continuous learning within your organization. Encourage risk-taking and learning from failures as part of the growth process.
  • Effective communication and empowerment. Regularly share your vision, goals, and learnings with your team to keep them aligned and motivated. Ensure your team understands the importance of their role in delivering a superior patient experience.
  • Make the most of your data by understanding your practice's performance and identifying areas for improvement. Use data to personalize patient engagements and retain loyalty, ensuring they feel connected and valued by your practice.


Quote of the Show:

  • “ The industry needs you. The industry needs you to evolve faster.  And you do that by staying curious.” - Brianna Rhue


Links:


Ways to Tune In:

]]> Thu, 24 Apr 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2679
How can optometrists leverage technology and leadership to create a thriving, patient-centric practice? On this week’s episode of Optometrists Building Empires, host Ankit Patel had the pleasure of speaking with Dr. Brianna Rhue, the owner of West Broward Eyecare Associates and CEO of Dr. Contact Lens. Dr. Brianna Rhue shares her journey, leadership insights, and how she integrates technology to enhance optometry practices. From team empowerment to leveraging data for better patient experiences, this episode is packed with actionable takeaways for optometrists and business leaders alike. If you're looking to elevate your practice with innovation and strong leadership, tune in now!

 

Takeaways: 

  • Leverage team dynamics. Encourage your team to participate in decision-making and own their roles within the organization. Remove unnecessary gatekeepers to streamline processes and facilitate better communication.
  • Integrate technology thoughtfully. Continuously explore and implement relevant technologies from adjacent industries. Focus on how technology can improve patient experience, streamline operations, and enhance data utilization.
  • Cultivate a growth mindset. Promote a culture of curiosity and continuous learning within your organization. Encourage risk-taking and learning from failures as part of the growth process.
  • Effective communication and empowerment. Regularly share your vision, goals, and learnings with your team to keep them aligned and motivated. Ensure your team understands the importance of their role in delivering a superior patient experience.
  • Make the most of your data by understanding your practice's performance and identifying areas for improvement. Use data to personalize patient engagements and retain loyalty, ensuring they feel connected and valued by your practice.


Quote of the Show:

  • “ The industry needs you. The industry needs you to evolve faster.  And you do that by staying curious.” - Brianna Rhue


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Connected Eyes - Jessica Pugh - Optometrists Building Empires - Episode # 036 36 36 Connected Eyes - Jessica Pugh - Optometrists Building Empires - Episode # 036 full e70e0796-e8b4-4310-8e6a-06579ac9d58e https://share.transistor.fm/s/e04fc379
How can strong relationships with patients and the community drive the growth of an optometry practice? On this week’s episode of Optometrists Building Empires, host Ankit Patel had the honor of talking to Dr. Jessica Pugh, a second-generation optometrist leading Eye Associates of Southern Indiana. With nine locations, Dr. Pugh shares how building trust, prioritizing patient relationships, and maintaining a strong workplace culture have shaped her practice's success. If you're looking for insights on sustainable growth and community-focused care, this episode is for you! 

Takeaways:

  • Prioritize relationships with patients and the community. Strong connections foster trust, leading to long-term patient loyalty and practice growth. Dr. Pugh emphasizes the importance of grassroots efforts and authentic engagement.
  • Make business decisions that align with community needs. Expansion should be thoughtful and strategic, ensuring it enhances patient care rather than just increasing its footprint. Consolidating locations can sometimes provide better service and efficiency.
  • Foster a strong workplace culture. Investing in staff retention and recognition programs, like the Nectar point system, helps create a positive environment. A motivated team leads to better patient experiences and long-term stability.
  • Ensure optometrists have autonomy. Practices thrive when optometrists are empowered to make patient-centered decisions. This independence allows for better care and stronger ties within the community.
  • Maintain ethical values and guiding principles. At the heart of a successful practice is a commitment to treating every patient like family. These values should guide both daily operations and long-term strategy.
  • Approach expansion thoughtfully. Growth should be sustainable and aligned with patient needs, not just a numbers game. Strategic planning ensures that new ventures, like a surgery center, truly benefit the community.
  • Lead with authenticity and passion. Dr. Pugh’s leadership is rooted in genuine care for patients and staff. Staying true to your mission fosters trust and long-term success in the industry.

Quote of the Show:

  • “Having the autonomy to make your own decisions and expand the way that you want is best because as soon as you start answering to someone else, the growth stifles.” - Jessica Pugh


Links:

Ways to Tune In:

]]>
How can strong relationships with patients and the community drive the growth of an optometry practice? On this week’s episode of Optometrists Building Empires, host Ankit Patel had the honor of talking to Dr. Jessica Pugh, a second-generation optometrist leading Eye Associates of Southern Indiana. With nine locations, Dr. Pugh shares how building trust, prioritizing patient relationships, and maintaining a strong workplace culture have shaped her practice's success. If you're looking for insights on sustainable growth and community-focused care, this episode is for you! 

Takeaways:

  • Prioritize relationships with patients and the community. Strong connections foster trust, leading to long-term patient loyalty and practice growth. Dr. Pugh emphasizes the importance of grassroots efforts and authentic engagement.
  • Make business decisions that align with community needs. Expansion should be thoughtful and strategic, ensuring it enhances patient care rather than just increasing its footprint. Consolidating locations can sometimes provide better service and efficiency.
  • Foster a strong workplace culture. Investing in staff retention and recognition programs, like the Nectar point system, helps create a positive environment. A motivated team leads to better patient experiences and long-term stability.
  • Ensure optometrists have autonomy. Practices thrive when optometrists are empowered to make patient-centered decisions. This independence allows for better care and stronger ties within the community.
  • Maintain ethical values and guiding principles. At the heart of a successful practice is a commitment to treating every patient like family. These values should guide both daily operations and long-term strategy.
  • Approach expansion thoughtfully. Growth should be sustainable and aligned with patient needs, not just a numbers game. Strategic planning ensures that new ventures, like a surgery center, truly benefit the community.
  • Lead with authenticity and passion. Dr. Pugh’s leadership is rooted in genuine care for patients and staff. Staying true to your mission fosters trust and long-term success in the industry.

Quote of the Show:

  • “Having the autonomy to make your own decisions and expand the way that you want is best because as soon as you start answering to someone else, the growth stifles.” - Jessica Pugh


Links:

Ways to Tune In:

]]> Thu, 17 Apr 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2422
How can strong relationships with patients and the community drive the growth of an optometry practice? On this week’s episode of Optometrists Building Empires, host Ankit Patel had the honor of talking to Dr. Jessica Pugh, a second-generation optometrist leading Eye Associates of Southern Indiana. With nine locations, Dr. Pugh shares how building trust, prioritizing patient relationships, and maintaining a strong workplace culture have shaped her practice's success. If you're looking for insights on sustainable growth and community-focused care, this episode is for you! 

Takeaways:

  • Prioritize relationships with patients and the community. Strong connections foster trust, leading to long-term patient loyalty and practice growth. Dr. Pugh emphasizes the importance of grassroots efforts and authentic engagement.
  • Make business decisions that align with community needs. Expansion should be thoughtful and strategic, ensuring it enhances patient care rather than just increasing its footprint. Consolidating locations can sometimes provide better service and efficiency.
  • Foster a strong workplace culture. Investing in staff retention and recognition programs, like the Nectar point system, helps create a positive environment. A motivated team leads to better patient experiences and long-term stability.
  • Ensure optometrists have autonomy. Practices thrive when optometrists are empowered to make patient-centered decisions. This independence allows for better care and stronger ties within the community.
  • Maintain ethical values and guiding principles. At the heart of a successful practice is a commitment to treating every patient like family. These values should guide both daily operations and long-term strategy.
  • Approach expansion thoughtfully. Growth should be sustainable and aligned with patient needs, not just a numbers game. Strategic planning ensures that new ventures, like a surgery center, truly benefit the community.
  • Lead with authenticity and passion. Dr. Pugh’s leadership is rooted in genuine care for patients and staff. Staying true to your mission fosters trust and long-term success in the industry.

Quote of the Show:

  • “Having the autonomy to make your own decisions and expand the way that you want is best because as soon as you start answering to someone else, the growth stifles.” - Jessica Pugh


Links:

Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Always Evolving - Jeffrey Neighbors - Optometrists Building Empires - Episode # 035 35 35 Always Evolving - Jeffrey Neighbors - Optometrists Building Empires - Episode # 035 full 7f6f03b5-2697-4cba-8f6f-c6bb3d8d27c2 https://share.transistor.fm/s/83a2da93 What does it take to successfully manage and expand multiple optometry practices while staying true to patient care? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Jeff Neighbors, an experienced optometrist, practice owner, and president of Practice Consultants. Dr. Neighbors shares his journey from working as an associate in a corporate setting to owning multiple practices, offering invaluable insights on leadership, staffing, financial planning, and the importance of professional involvement. Whether you're a practice owner looking to scale or a new optometrist planning your career path, this episode is packed with practical advice and inspiration.

 

Takeaways:

  • The core of a successful practice lies in genuine care for patients. Prioritize patient needs and build strong, long-lasting relationships. This dedication translates into patient loyalty, which is crucial for sustained growth.
  • Adequate staffing is a significant challenge. Ensure you hire staff who mirror your passion for patient care. Invest in training to align the quality of care across multiple locations. Consistency in patient experience is vital.
  • Expand wisely and gradually. Focus on stabilizing and standardizing one location before moving to the next. Avoid the pitfalls of overexpansion by ensuring each step is well-managed and meets your practice's standards.
  • Never undervalue your services. Even if managed care plans push for lower fees, remember the extensive training and expertise that underpin your practice. Maintain a strong stance on the value you provide.
  • Engage actively with local and national optometric associations. These platforms offer legislative influence and create opportunities to network with peers, share knowledge, and gain support.
  • Play an active role in mentoring new optometrists. Ensuring they understand the history of the profession and preparing them for future challenges will keep the field robust and evolving.


Quote of the Show:

  • “ That's a huge piece of a successful practice. Understanding your value and what you bring to patient care.” - Jeffrey Neighbors


Links:


Ways to Tune In:

]]> What does it take to successfully manage and expand multiple optometry practices while staying true to patient care? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Jeff Neighbors, an experienced optometrist, practice owner, and president of Practice Consultants. Dr. Neighbors shares his journey from working as an associate in a corporate setting to owning multiple practices, offering invaluable insights on leadership, staffing, financial planning, and the importance of professional involvement. Whether you're a practice owner looking to scale or a new optometrist planning your career path, this episode is packed with practical advice and inspiration.

 

Takeaways:

  • The core of a successful practice lies in genuine care for patients. Prioritize patient needs and build strong, long-lasting relationships. This dedication translates into patient loyalty, which is crucial for sustained growth.
  • Adequate staffing is a significant challenge. Ensure you hire staff who mirror your passion for patient care. Invest in training to align the quality of care across multiple locations. Consistency in patient experience is vital.
  • Expand wisely and gradually. Focus on stabilizing and standardizing one location before moving to the next. Avoid the pitfalls of overexpansion by ensuring each step is well-managed and meets your practice's standards.
  • Never undervalue your services. Even if managed care plans push for lower fees, remember the extensive training and expertise that underpin your practice. Maintain a strong stance on the value you provide.
  • Engage actively with local and national optometric associations. These platforms offer legislative influence and create opportunities to network with peers, share knowledge, and gain support.
  • Play an active role in mentoring new optometrists. Ensuring they understand the history of the profession and preparing them for future challenges will keep the field robust and evolving.


Quote of the Show:

  • “ That's a huge piece of a successful practice. Understanding your value and what you bring to patient care.” - Jeffrey Neighbors


Links:


Ways to Tune In:

]]> Thu, 10 Apr 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2145 What does it take to successfully manage and expand multiple optometry practices while staying true to patient care? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Jeff Neighbors, an experienced optometrist, practice owner, and president of Practice Consultants. Dr. Neighbors shares his journey from working as an associate in a corporate setting to owning multiple practices, offering invaluable insights on leadership, staffing, financial planning, and the importance of professional involvement. Whether you're a practice owner looking to scale or a new optometrist planning your career path, this episode is packed with practical advice and inspiration.

 

Takeaways:

  • The core of a successful practice lies in genuine care for patients. Prioritize patient needs and build strong, long-lasting relationships. This dedication translates into patient loyalty, which is crucial for sustained growth.
  • Adequate staffing is a significant challenge. Ensure you hire staff who mirror your passion for patient care. Invest in training to align the quality of care across multiple locations. Consistency in patient experience is vital.
  • Expand wisely and gradually. Focus on stabilizing and standardizing one location before moving to the next. Avoid the pitfalls of overexpansion by ensuring each step is well-managed and meets your practice's standards.
  • Never undervalue your services. Even if managed care plans push for lower fees, remember the extensive training and expertise that underpin your practice. Maintain a strong stance on the value you provide.
  • Engage actively with local and national optometric associations. These platforms offer legislative influence and create opportunities to network with peers, share knowledge, and gain support.
  • Play an active role in mentoring new optometrists. Ensuring they understand the history of the profession and preparing them for future challenges will keep the field robust and evolving.


Quote of the Show:

  • “ That's a huge piece of a successful practice. Understanding your value and what you bring to patient care.” - Jeffrey Neighbors


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Avoiding Stagnation - Harbir Sian - Optometrists Building Empires - Episode # 034 34 34 Avoiding Stagnation - Harbir Sian - Optometrists Building Empires - Episode # 034 full 8af2645a-34be-4be0-9575-9ad083f3593f https://share.transistor.fm/s/e43a9d18 Are you ready to scale your optometry practice and embrace bold career moves? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Harbir Sian, award-winning optometrist, practice owner, and host of The 2020 Podcast. Dr. Sian shares how he expanded from one to three clinics, navigated staffing challenges, and leveraged public education to build a strong professional brand. If you're looking for insights on growth, resilience, and thinking big in optometry, this episode is for you!

 

Takeaways:

  • Success doesn’t happen in isolation, so surround yourself with people who provide honest feedback, even when it’s tough to hear. A reliable network of mentors, peers, and business partners can help refine your ideas and keep you grounded.  
  • In a challenging labor market, bringing candidates in for trial periods allows you to quickly assess their fit within your team. This approach ensures you find dedicated employees who align with your practice's culture and values.  
  • Growth requires stepping outside your comfort zone and embracing challenges that may seem intimidating at first. The biggest opportunities often come from pushing beyond what feels safe and trying new approaches.  
  • Success in optometry isn’t just about clinical skills; it’s about adjusting to industry changes and patient needs. Staying flexible and willing to pivot your business strategy ensures long-term stability and growth.  
  • Public education is more than just a way to give back—it’s a powerful tool for establishing authority and trust in your field. Creating content and sharing insights helps expand your reach and strengthen your professional brand.  
  • Scaling a practice isn’t just about opening more locations; it requires thoughtful evaluation of community needs and long-term sustainability. Strategic growth ensures your expansion benefits both your patients and your business.


Quote of the Show:

  • “ I wouldn't be where I am without the support that I've gotten from friends and family.” - Harbir Sian


Links:


Ways to Tune In:

]]> Are you ready to scale your optometry practice and embrace bold career moves? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Harbir Sian, award-winning optometrist, practice owner, and host of The 2020 Podcast. Dr. Sian shares how he expanded from one to three clinics, navigated staffing challenges, and leveraged public education to build a strong professional brand. If you're looking for insights on growth, resilience, and thinking big in optometry, this episode is for you!

 

Takeaways:

  • Success doesn’t happen in isolation, so surround yourself with people who provide honest feedback, even when it’s tough to hear. A reliable network of mentors, peers, and business partners can help refine your ideas and keep you grounded.  
  • In a challenging labor market, bringing candidates in for trial periods allows you to quickly assess their fit within your team. This approach ensures you find dedicated employees who align with your practice's culture and values.  
  • Growth requires stepping outside your comfort zone and embracing challenges that may seem intimidating at first. The biggest opportunities often come from pushing beyond what feels safe and trying new approaches.  
  • Success in optometry isn’t just about clinical skills; it’s about adjusting to industry changes and patient needs. Staying flexible and willing to pivot your business strategy ensures long-term stability and growth.  
  • Public education is more than just a way to give back—it’s a powerful tool for establishing authority and trust in your field. Creating content and sharing insights helps expand your reach and strengthen your professional brand.  
  • Scaling a practice isn’t just about opening more locations; it requires thoughtful evaluation of community needs and long-term sustainability. Strategic growth ensures your expansion benefits both your patients and your business.


Quote of the Show:

  • “ I wouldn't be where I am without the support that I've gotten from friends and family.” - Harbir Sian


Links:


Ways to Tune In:

]]> Thu, 03 Apr 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2433 Are you ready to scale your optometry practice and embrace bold career moves? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Harbir Sian, award-winning optometrist, practice owner, and host of The 2020 Podcast. Dr. Sian shares how he expanded from one to three clinics, navigated staffing challenges, and leveraged public education to build a strong professional brand. If you're looking for insights on growth, resilience, and thinking big in optometry, this episode is for you!

 

Takeaways:

  • Success doesn’t happen in isolation, so surround yourself with people who provide honest feedback, even when it’s tough to hear. A reliable network of mentors, peers, and business partners can help refine your ideas and keep you grounded.  
  • In a challenging labor market, bringing candidates in for trial periods allows you to quickly assess their fit within your team. This approach ensures you find dedicated employees who align with your practice's culture and values.  
  • Growth requires stepping outside your comfort zone and embracing challenges that may seem intimidating at first. The biggest opportunities often come from pushing beyond what feels safe and trying new approaches.  
  • Success in optometry isn’t just about clinical skills; it’s about adjusting to industry changes and patient needs. Staying flexible and willing to pivot your business strategy ensures long-term stability and growth.  
  • Public education is more than just a way to give back—it’s a powerful tool for establishing authority and trust in your field. Creating content and sharing insights helps expand your reach and strengthen your professional brand.  
  • Scaling a practice isn’t just about opening more locations; it requires thoughtful evaluation of community needs and long-term sustainability. Strategic growth ensures your expansion benefits both your patients and your business.


Quote of the Show:

  • “ I wouldn't be where I am without the support that I've gotten from friends and family.” - Harbir Sian


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Harnessing the Data - Kyle Klute - Optometrists Building Empires - Episode # 033 33 33 Harnessing the Data - Kyle Klute - Optometrists Building Empires - Episode # 033 full cea8ae08-23ed-4a28-aaa5-b6d6ae02a552 https://share.transistor.fm/s/fc1c2acd Are you making the most of your practice’s potential? On this week’s episode of Optometric Building Empires, host Ankit Patel sits down with Dr. Kyle Klute, founder of Good Life Eyecare, to discuss key strategies for growing and optimizing an optometry practice. From defining core values and standardizing protocols to maximizing revenue per OD hour and motivating staff, Dr. Klute shares actionable insights that can transform the way you run your practice. If you're looking to enhance patient care while improving efficiency and profitability, this episode is a must-listen. 

 

Takeaways:

  • Clearly identify your practice's mission and core values. This will guide all aspects of your decision-making and patient care philosophy.
  • Embrace a full-scope practice model to ensure all patient needs are met, enhancing patient trust and loyalty.
  • Develop clear, standardized protocols for managing various eye conditions. This supports consistency and high standards of care regardless of the practitioner or location.
  • Track and optimize your revenue per OD hour. Use it as a primary metric to guide practice efficiency and financial decisions.
  • Regularly utilize all diagnostic equipment to its full potential. Implement protocols that ensure equipment is used appropriately for patient diagnoses and monitoring.
  • Educate yourself and your staff on appropriate billing and coding practices. Make sure to document thoroughly to justify higher-level codes, thereby maximizing reimbursement.
  • Stay attuned to the specific needs of your community. Offer services that address these needs, even if they fall beyond your initial scope of practice.


Quote of the Show:

  • “ Trying to replicate your own style of patient care is very difficult.” - Kyle Klute


Links:


Ways to Tune In:

]]> Are you making the most of your practice’s potential? On this week’s episode of Optometric Building Empires, host Ankit Patel sits down with Dr. Kyle Klute, founder of Good Life Eyecare, to discuss key strategies for growing and optimizing an optometry practice. From defining core values and standardizing protocols to maximizing revenue per OD hour and motivating staff, Dr. Klute shares actionable insights that can transform the way you run your practice. If you're looking to enhance patient care while improving efficiency and profitability, this episode is a must-listen. 

 

Takeaways:

  • Clearly identify your practice's mission and core values. This will guide all aspects of your decision-making and patient care philosophy.
  • Embrace a full-scope practice model to ensure all patient needs are met, enhancing patient trust and loyalty.
  • Develop clear, standardized protocols for managing various eye conditions. This supports consistency and high standards of care regardless of the practitioner or location.
  • Track and optimize your revenue per OD hour. Use it as a primary metric to guide practice efficiency and financial decisions.
  • Regularly utilize all diagnostic equipment to its full potential. Implement protocols that ensure equipment is used appropriately for patient diagnoses and monitoring.
  • Educate yourself and your staff on appropriate billing and coding practices. Make sure to document thoroughly to justify higher-level codes, thereby maximizing reimbursement.
  • Stay attuned to the specific needs of your community. Offer services that address these needs, even if they fall beyond your initial scope of practice.


Quote of the Show:

  • “ Trying to replicate your own style of patient care is very difficult.” - Kyle Klute


Links:


Ways to Tune In:

]]> Thu, 27 Mar 2025 05:00:00 -0400 Ankit Patel Ankit Patel 3476 Are you making the most of your practice’s potential? On this week’s episode of Optometric Building Empires, host Ankit Patel sits down with Dr. Kyle Klute, founder of Good Life Eyecare, to discuss key strategies for growing and optimizing an optometry practice. From defining core values and standardizing protocols to maximizing revenue per OD hour and motivating staff, Dr. Klute shares actionable insights that can transform the way you run your practice. If you're looking to enhance patient care while improving efficiency and profitability, this episode is a must-listen. 

 

Takeaways:

  • Clearly identify your practice's mission and core values. This will guide all aspects of your decision-making and patient care philosophy.
  • Embrace a full-scope practice model to ensure all patient needs are met, enhancing patient trust and loyalty.
  • Develop clear, standardized protocols for managing various eye conditions. This supports consistency and high standards of care regardless of the practitioner or location.
  • Track and optimize your revenue per OD hour. Use it as a primary metric to guide practice efficiency and financial decisions.
  • Regularly utilize all diagnostic equipment to its full potential. Implement protocols that ensure equipment is used appropriately for patient diagnoses and monitoring.
  • Educate yourself and your staff on appropriate billing and coding practices. Make sure to document thoroughly to justify higher-level codes, thereby maximizing reimbursement.
  • Stay attuned to the specific needs of your community. Offer services that address these needs, even if they fall beyond your initial scope of practice.


Quote of the Show:

  • “ Trying to replicate your own style of patient care is very difficult.” - Kyle Klute


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Spectacles of Success - Nataly Gammoh - Optometrists Building Empires - Episode # 032 32 32 Spectacles of Success - Nataly Gammoh - Optometrists Building Empires - Episode # 032 full 1e025b28-6b39-457d-bba4-e7661ccb7e07 https://share.transistor.fm/s/5ed68dad How can strong mentorship and strategic marketing fuel the growth of an optometry practice? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Nataly Gammoh, a dedicated optometrist and entrepreneur who has built a thriving multi-location practice and an advanced optical lab. From leveraging family support to targeting underserved markets and optimizing business operations, Dr. Gammoh shares the key strategies behind her success. If you’re looking for insights on scaling your practice while maintaining high-quality patient care, this episode is a must-listen! Now, let’s welcome Dr. Nataly Gammoh.

 

Takeaways:

  • Seek Out Mentorship. Learning from experienced professionals in the industry can provide valuable guidance and accelerate personal and business growth.
  • Identify and Serve Niche Markets. Catering to underserved communities can help build a loyal patient base and differentiate a practice from competitors.
  • Build a Strong Management Team. Hiring and promoting effective leaders ensures smooth operations and allows for expansion without sacrificing quality.
  • Leverage Strategic Marketing. Word-of-mouth referrals, targeted social media advertising, and local media partnerships can significantly boost patient acquisition.
  • Consider Growth Through Acquisition. Purchasing and improving underperforming businesses can be a smart strategy for expansion and increased profitability.


Quote of the Show:

  • “ The longer you're in your practice, the more you learn how to run a business. Every day is a lesson.” - Nataly Gammoh


Links:


Ways to Tune In:

]]> How can strong mentorship and strategic marketing fuel the growth of an optometry practice? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Nataly Gammoh, a dedicated optometrist and entrepreneur who has built a thriving multi-location practice and an advanced optical lab. From leveraging family support to targeting underserved markets and optimizing business operations, Dr. Gammoh shares the key strategies behind her success. If you’re looking for insights on scaling your practice while maintaining high-quality patient care, this episode is a must-listen! Now, let’s welcome Dr. Nataly Gammoh.

 

Takeaways:

  • Seek Out Mentorship. Learning from experienced professionals in the industry can provide valuable guidance and accelerate personal and business growth.
  • Identify and Serve Niche Markets. Catering to underserved communities can help build a loyal patient base and differentiate a practice from competitors.
  • Build a Strong Management Team. Hiring and promoting effective leaders ensures smooth operations and allows for expansion without sacrificing quality.
  • Leverage Strategic Marketing. Word-of-mouth referrals, targeted social media advertising, and local media partnerships can significantly boost patient acquisition.
  • Consider Growth Through Acquisition. Purchasing and improving underperforming businesses can be a smart strategy for expansion and increased profitability.


Quote of the Show:

  • “ The longer you're in your practice, the more you learn how to run a business. Every day is a lesson.” - Nataly Gammoh


Links:


Ways to Tune In:

]]> Thu, 20 Mar 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2292 How can strong mentorship and strategic marketing fuel the growth of an optometry practice? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Nataly Gammoh, a dedicated optometrist and entrepreneur who has built a thriving multi-location practice and an advanced optical lab. From leveraging family support to targeting underserved markets and optimizing business operations, Dr. Gammoh shares the key strategies behind her success. If you’re looking for insights on scaling your practice while maintaining high-quality patient care, this episode is a must-listen! Now, let’s welcome Dr. Nataly Gammoh.

 

Takeaways:

  • Seek Out Mentorship. Learning from experienced professionals in the industry can provide valuable guidance and accelerate personal and business growth.
  • Identify and Serve Niche Markets. Catering to underserved communities can help build a loyal patient base and differentiate a practice from competitors.
  • Build a Strong Management Team. Hiring and promoting effective leaders ensures smooth operations and allows for expansion without sacrificing quality.
  • Leverage Strategic Marketing. Word-of-mouth referrals, targeted social media advertising, and local media partnerships can significantly boost patient acquisition.
  • Consider Growth Through Acquisition. Purchasing and improving underperforming businesses can be a smart strategy for expansion and increased profitability.


Quote of the Show:

  • “ The longer you're in your practice, the more you learn how to run a business. Every day is a lesson.” - Nataly Gammoh


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Empowering Change - Jordan Kassalow - Optometrists Building Empires - Episode # 031 31 31 Empowering Change - Jordan Kassalow - Optometrists Building Empires - Episode # 031 full 3f687883-e3d5-42b0-9551-bbd4386d4daf https://share.transistor.fm/s/a6b58b90 How can optometry drive both business success and social impact? On this week’s episode of Optometrists Building Empires, host Ankit Patel had the honor of speaking with Dr. Jordan Kassalow, a renowned optometrist, social entrepreneur, and global health advocate. As the founder of VisionSpring, he has helped millions gain access to affordable glasses while generating over $1 billion in economic impact. Discover how Dr. Kassalow grew his family practice, pioneered a market-driven approach to vision care, and stayed committed to innovation and purpose. Now, without further ado, let’s welcome Dr. Jordan Kassalow.

 

Takeaways:

  • Stay true to your core values while evolving and expanding your practice to ensure long-term success. A commitment to excellence will help you navigate challenges and maintain high-quality care.  
  • If you want to create lasting change, blend business principles with philanthropy to make your services sustainable. Ensure that what you offer is truly valued by those receiving it.  
  •  Keep up with advancements in contact lenses, myopia control, and new treatment options to differentiate your practice. Investing in cutting-edge technology will position you for future success.  
  •  Deliver top-tier patient care, specialized services, and a premium experience to stand out. Clearly communicate what makes your practice unique to attract and retain loyal patients.  
  • Consider alternatives to traditional insurance models to maintain pricing flexibility and ensure high-quality service. Financial independence allows you to focus on patient care without external constraints.  


Quote of the Show:

  • “ Glasses and vision are more than just glasses and vision. It has to do with identity and a sense of pride.” - Jordan Kassalow


Links:


Ways to Tune In:

]]> How can optometry drive both business success and social impact? On this week’s episode of Optometrists Building Empires, host Ankit Patel had the honor of speaking with Dr. Jordan Kassalow, a renowned optometrist, social entrepreneur, and global health advocate. As the founder of VisionSpring, he has helped millions gain access to affordable glasses while generating over $1 billion in economic impact. Discover how Dr. Kassalow grew his family practice, pioneered a market-driven approach to vision care, and stayed committed to innovation and purpose. Now, without further ado, let’s welcome Dr. Jordan Kassalow.

 

Takeaways:

  • Stay true to your core values while evolving and expanding your practice to ensure long-term success. A commitment to excellence will help you navigate challenges and maintain high-quality care.  
  • If you want to create lasting change, blend business principles with philanthropy to make your services sustainable. Ensure that what you offer is truly valued by those receiving it.  
  •  Keep up with advancements in contact lenses, myopia control, and new treatment options to differentiate your practice. Investing in cutting-edge technology will position you for future success.  
  •  Deliver top-tier patient care, specialized services, and a premium experience to stand out. Clearly communicate what makes your practice unique to attract and retain loyal patients.  
  • Consider alternatives to traditional insurance models to maintain pricing flexibility and ensure high-quality service. Financial independence allows you to focus on patient care without external constraints.  


Quote of the Show:

  • “ Glasses and vision are more than just glasses and vision. It has to do with identity and a sense of pride.” - Jordan Kassalow


Links:


Ways to Tune In:

]]> Thu, 13 Mar 2025 05:00:00 -0400 Ankit Patel Ankit Patel 2390 How can optometry drive both business success and social impact? On this week’s episode of Optometrists Building Empires, host Ankit Patel had the honor of speaking with Dr. Jordan Kassalow, a renowned optometrist, social entrepreneur, and global health advocate. As the founder of VisionSpring, he has helped millions gain access to affordable glasses while generating over $1 billion in economic impact. Discover how Dr. Kassalow grew his family practice, pioneered a market-driven approach to vision care, and stayed committed to innovation and purpose. Now, without further ado, let’s welcome Dr. Jordan Kassalow.

 

Takeaways:

  • Stay true to your core values while evolving and expanding your practice to ensure long-term success. A commitment to excellence will help you navigate challenges and maintain high-quality care.  
  • If you want to create lasting change, blend business principles with philanthropy to make your services sustainable. Ensure that what you offer is truly valued by those receiving it.  
  •  Keep up with advancements in contact lenses, myopia control, and new treatment options to differentiate your practice. Investing in cutting-edge technology will position you for future success.  
  •  Deliver top-tier patient care, specialized services, and a premium experience to stand out. Clearly communicate what makes your practice unique to attract and retain loyal patients.  
  • Consider alternatives to traditional insurance models to maintain pricing flexibility and ensure high-quality service. Financial independence allows you to focus on patient care without external constraints.  


Quote of the Show:

  • “ Glasses and vision are more than just glasses and vision. It has to do with identity and a sense of pride.” - Jordan Kassalow


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Embracing Career Risks - Zachary Jost - Optometrists Building Empires - Episode # 030 30 30 Embracing Career Risks - Zachary Jost - Optometrists Building Empires - Episode # 030 full 983e7a41-54db-4c2c-a7b6-63c7b6263635 https://share.transistor.fm/s/42616e08 How do you turn a fresh optometry degree into a thriving multi-location practice? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Zachary Jost, owner of Back Bay Eye Care, to discuss his journey from new graduate to successful practice owner. Dr. Jost shares insights on taking risks, managing multiple locations, hiring the right team, and expanding the scope of optometry. If you're an optometrist looking to grow your practice, or just love a great entrepreneurial story, this episode is for you!

 

Takeaways:

  • Embrace calculated risks in your practice. Constantly look for opportunities, such as acquisitions that align with your goals and values.
  • Be prepared for the challenges of not being present in both locations simultaneously. Hire trustworthy office managers to oversee day-to-day operations in different locations.
  • Avoid hiring out of desperation; instead, wait for the right candidate who fits the practice culture and values. Pay your employees well to retain them and ensure they are happy, as this translates to better patient care.
  • Focus on delivering a comprehensive and caring patient experience from the moment they walk in until the moment they leave. Collect and review patient feedback regularly to identify areas of improvement.
  • View debt as an investment in your future. Differentiate between good debt (investments in practice growth) and bad debt (high-interest credit).
  • Constantly look for growth opportunities within your practice, whether through new procedures, technologies, or expanding practice areas. Be ready to handle a growing practice by continually improving and adapting your business strategies.


Quote of the Show:

  • “ Taking chances and risks in my career has gotten me to where I am.” - Zachary Jost


Links:


Ways to Tune In:

]]> How do you turn a fresh optometry degree into a thriving multi-location practice? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Zachary Jost, owner of Back Bay Eye Care, to discuss his journey from new graduate to successful practice owner. Dr. Jost shares insights on taking risks, managing multiple locations, hiring the right team, and expanding the scope of optometry. If you're an optometrist looking to grow your practice, or just love a great entrepreneurial story, this episode is for you!

 

Takeaways:

  • Embrace calculated risks in your practice. Constantly look for opportunities, such as acquisitions that align with your goals and values.
  • Be prepared for the challenges of not being present in both locations simultaneously. Hire trustworthy office managers to oversee day-to-day operations in different locations.
  • Avoid hiring out of desperation; instead, wait for the right candidate who fits the practice culture and values. Pay your employees well to retain them and ensure they are happy, as this translates to better patient care.
  • Focus on delivering a comprehensive and caring patient experience from the moment they walk in until the moment they leave. Collect and review patient feedback regularly to identify areas of improvement.
  • View debt as an investment in your future. Differentiate between good debt (investments in practice growth) and bad debt (high-interest credit).
  • Constantly look for growth opportunities within your practice, whether through new procedures, technologies, or expanding practice areas. Be ready to handle a growing practice by continually improving and adapting your business strategies.


Quote of the Show:

  • “ Taking chances and risks in my career has gotten me to where I am.” - Zachary Jost


Links:


Ways to Tune In:

]]> Thu, 06 Mar 2025 05:00:00 -0500 Ankit Patel Ankit Patel 2042 How do you turn a fresh optometry degree into a thriving multi-location practice? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Zachary Jost, owner of Back Bay Eye Care, to discuss his journey from new graduate to successful practice owner. Dr. Jost shares insights on taking risks, managing multiple locations, hiring the right team, and expanding the scope of optometry. If you're an optometrist looking to grow your practice, or just love a great entrepreneurial story, this episode is for you!

 

Takeaways:

  • Embrace calculated risks in your practice. Constantly look for opportunities, such as acquisitions that align with your goals and values.
  • Be prepared for the challenges of not being present in both locations simultaneously. Hire trustworthy office managers to oversee day-to-day operations in different locations.
  • Avoid hiring out of desperation; instead, wait for the right candidate who fits the practice culture and values. Pay your employees well to retain them and ensure they are happy, as this translates to better patient care.
  • Focus on delivering a comprehensive and caring patient experience from the moment they walk in until the moment they leave. Collect and review patient feedback regularly to identify areas of improvement.
  • View debt as an investment in your future. Differentiate between good debt (investments in practice growth) and bad debt (high-interest credit).
  • Constantly look for growth opportunities within your practice, whether through new procedures, technologies, or expanding practice areas. Be ready to handle a growing practice by continually improving and adapting your business strategies.


Quote of the Show:

  • “ Taking chances and risks in my career has gotten me to where I am.” - Zachary Jost


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Values-Driven Innovation - Shane Kannarr - Optometrists Building Empires - Episode # 029 29 29 Values-Driven Innovation - Shane Kannarr - Optometrists Building Empires - Episode # 029 full a54ee673-35ce-4dae-a007-20c86bdf6d81 https://share.transistor.fm/s/c925f872 What does it take to build a thriving optometry practice while staying true to patient-first values? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Shane Kannarr, owner of Kannarr EyeCare, to discuss his journey from a single-doctor practice to multiple locations. Dr. Kannarr shares insights on expanding strategically, investing in technology, and the importance of hiring a team that aligns with his vision. He also opens up about personal experiences that have shaped his compassionate approach to care. Whether you're an aspiring optometrist or a seasoned professional, this episode is packed with wisdom on balancing business growth with exceptional patient care.

 

Takeaways:

  • Always prioritize delivering the highest level of patient care. Make patient well-being your guiding principle and ensure your practice is known for its commitment to improving lives through innovative eye care.
  • Stay updated with the latest technology and research in your field to offer the best possible care. Investing in advanced equipment and methods can greatly enhance the patient experience and overall practice efficiency.
  • When expanding your team, hire individuals who share your core values and commitment to patient care. Training for specific skills can be done later, but a shared vision is crucial for cohesive growth.
  • Don't hesitate to make necessary investments in your practice. This includes hiring key personnel like a COO or CFO to handle business operations efficiently, which allows you to focus on patient care and strategic growth.
  • As your practice grows, it's vital to delegate responsibilities to trusted team members. This helps in maintaining a balance and ensures that the practice runs smoothly without overwhelming any individual.
  • Find a balance between managing the business side of your practice and providing care. Effective cost control, reinvesting in your practice, and maintaining profitability are essential to sustaining high-quality care.


Quote of the Show:

  • “ You can't let up just because you think you're about to do something good.” - Shane Kannarr


Links:


Ways to Tune In:

]]> What does it take to build a thriving optometry practice while staying true to patient-first values? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Shane Kannarr, owner of Kannarr EyeCare, to discuss his journey from a single-doctor practice to multiple locations. Dr. Kannarr shares insights on expanding strategically, investing in technology, and the importance of hiring a team that aligns with his vision. He also opens up about personal experiences that have shaped his compassionate approach to care. Whether you're an aspiring optometrist or a seasoned professional, this episode is packed with wisdom on balancing business growth with exceptional patient care.

 

Takeaways:

  • Always prioritize delivering the highest level of patient care. Make patient well-being your guiding principle and ensure your practice is known for its commitment to improving lives through innovative eye care.
  • Stay updated with the latest technology and research in your field to offer the best possible care. Investing in advanced equipment and methods can greatly enhance the patient experience and overall practice efficiency.
  • When expanding your team, hire individuals who share your core values and commitment to patient care. Training for specific skills can be done later, but a shared vision is crucial for cohesive growth.
  • Don't hesitate to make necessary investments in your practice. This includes hiring key personnel like a COO or CFO to handle business operations efficiently, which allows you to focus on patient care and strategic growth.
  • As your practice grows, it's vital to delegate responsibilities to trusted team members. This helps in maintaining a balance and ensures that the practice runs smoothly without overwhelming any individual.
  • Find a balance between managing the business side of your practice and providing care. Effective cost control, reinvesting in your practice, and maintaining profitability are essential to sustaining high-quality care.


Quote of the Show:

  • “ You can't let up just because you think you're about to do something good.” - Shane Kannarr


Links:


Ways to Tune In:

]]> Thu, 27 Feb 2025 05:00:00 -0500 Ankit Patel Ankit Patel 2113 What does it take to build a thriving optometry practice while staying true to patient-first values? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Shane Kannarr, owner of Kannarr EyeCare, to discuss his journey from a single-doctor practice to multiple locations. Dr. Kannarr shares insights on expanding strategically, investing in technology, and the importance of hiring a team that aligns with his vision. He also opens up about personal experiences that have shaped his compassionate approach to care. Whether you're an aspiring optometrist or a seasoned professional, this episode is packed with wisdom on balancing business growth with exceptional patient care.

 

Takeaways:

  • Always prioritize delivering the highest level of patient care. Make patient well-being your guiding principle and ensure your practice is known for its commitment to improving lives through innovative eye care.
  • Stay updated with the latest technology and research in your field to offer the best possible care. Investing in advanced equipment and methods can greatly enhance the patient experience and overall practice efficiency.
  • When expanding your team, hire individuals who share your core values and commitment to patient care. Training for specific skills can be done later, but a shared vision is crucial for cohesive growth.
  • Don't hesitate to make necessary investments in your practice. This includes hiring key personnel like a COO or CFO to handle business operations efficiently, which allows you to focus on patient care and strategic growth.
  • As your practice grows, it's vital to delegate responsibilities to trusted team members. This helps in maintaining a balance and ensures that the practice runs smoothly without overwhelming any individual.
  • Find a balance between managing the business side of your practice and providing care. Effective cost control, reinvesting in your practice, and maintaining profitability are essential to sustaining high-quality care.


Quote of the Show:

  • “ You can't let up just because you think you're about to do something good.” - Shane Kannarr


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Financial Insight - Nathan Hayes - Optometrists Building Empires - Episode # 028 28 28 Financial Insight - Nathan Hayes - Optometrists Building Empires - Episode # 028 full 5d8a286f-58bf-4bdd-916a-b9d4c1b1f2ed https://share.transistor.fm/s/a5bee138 Are you considering expanding your optometry practice to multiple locations? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Nathan Hayes, director of financial services at IDOC, to break down the key factors behind successful growth. From financial benchmarks and operational efficiency to navigating labor costs and evaluating EBITDA, Nathan shares expert insights on scaling a practice sustainably. If you're looking to optimize your business or prepare for expansion, this episode is packed with valuable strategies.

 

Takeaways:

  • Expanding to multiple locations requires a strong desire and readiness to handle increased complexity, stress, and operational challenges.
  • Successful multi-location businesses develop strong operational systems and competent management teams. It’s vital to manage and streamline operations consistently across all sites.
  • Track and manage your finances diligently. Know your cost of goods sold, payroll expenses, and overheads. Effective financial management is key to ensuring profitability.
  • Build a capable management team and delegate responsibilities. This helps in scaling your business and ensures operations run smoothly even in your absence.
  • Ensure your primary location is profitable and self-sustaining before expanding. Have a clear strategy for funding new locations, whether through savings, loans, or other means.
  • Strive to step back periodically and delegate effectively. Taking breaks and ensuring you are not overburdened can improve your leadership and decision-making.


Quote of the Show:

  • “My ideal for someone who wants to pursue this type of practice is someone who is doing it because you want to and not because you're scared.” - Nathan Hayes


Links:


Ways to Tune In:

]]> Are you considering expanding your optometry practice to multiple locations? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Nathan Hayes, director of financial services at IDOC, to break down the key factors behind successful growth. From financial benchmarks and operational efficiency to navigating labor costs and evaluating EBITDA, Nathan shares expert insights on scaling a practice sustainably. If you're looking to optimize your business or prepare for expansion, this episode is packed with valuable strategies.

 

Takeaways:

  • Expanding to multiple locations requires a strong desire and readiness to handle increased complexity, stress, and operational challenges.
  • Successful multi-location businesses develop strong operational systems and competent management teams. It’s vital to manage and streamline operations consistently across all sites.
  • Track and manage your finances diligently. Know your cost of goods sold, payroll expenses, and overheads. Effective financial management is key to ensuring profitability.
  • Build a capable management team and delegate responsibilities. This helps in scaling your business and ensures operations run smoothly even in your absence.
  • Ensure your primary location is profitable and self-sustaining before expanding. Have a clear strategy for funding new locations, whether through savings, loans, or other means.
  • Strive to step back periodically and delegate effectively. Taking breaks and ensuring you are not overburdened can improve your leadership and decision-making.


Quote of the Show:

  • “My ideal for someone who wants to pursue this type of practice is someone who is doing it because you want to and not because you're scared.” - Nathan Hayes


Links:


Ways to Tune In:

]]> Thu, 20 Feb 2025 05:00:00 -0500 Ankit Patel Ankit Patel 2494 Are you considering expanding your optometry practice to multiple locations? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Nathan Hayes, director of financial services at IDOC, to break down the key factors behind successful growth. From financial benchmarks and operational efficiency to navigating labor costs and evaluating EBITDA, Nathan shares expert insights on scaling a practice sustainably. If you're looking to optimize your business or prepare for expansion, this episode is packed with valuable strategies.

 

Takeaways:

  • Expanding to multiple locations requires a strong desire and readiness to handle increased complexity, stress, and operational challenges.
  • Successful multi-location businesses develop strong operational systems and competent management teams. It’s vital to manage and streamline operations consistently across all sites.
  • Track and manage your finances diligently. Know your cost of goods sold, payroll expenses, and overheads. Effective financial management is key to ensuring profitability.
  • Build a capable management team and delegate responsibilities. This helps in scaling your business and ensures operations run smoothly even in your absence.
  • Ensure your primary location is profitable and self-sustaining before expanding. Have a clear strategy for funding new locations, whether through savings, loans, or other means.
  • Strive to step back periodically and delegate effectively. Taking breaks and ensuring you are not overburdened can improve your leadership and decision-making.


Quote of the Show:

  • “My ideal for someone who wants to pursue this type of practice is someone who is doing it because you want to and not because you're scared.” - Nathan Hayes


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman A People-Driven Journey - Evan Stout - Optometrists Building Empires - Episode # 027 27 27 A People-Driven Journey - Evan Stout - Optometrists Building Empires - Episode # 027 full 415d25f2-1426-492d-b967-b832af41cb4f https://share.transistor.fm/s/a20311a3 How can optometrists successfully expand their practices while navigating challenges like insurance reimbursements and staff retention? On this week’s episode of Optometry Building Empires, host Ankit Patel sat down with Dr. Evan Stout, co-owner of Family Vision Clinic, to discuss his journey from a single-location practice to a thriving three-location business in Mississippi. From overcoming industry challenges to investing in staff development and strategic growth, Dr. Stout shares invaluable insights for practice owners. If you're looking for expert advice on expanding your optometry practice while maintaining a people-centric approach, this episode is a must-listen!


 

Takeaways:

  • Investing in a dedicated team, with initiatives like ParaOptometric certifications and continued education, helps in building a robust practice. This not only improves staff retention but also enhances job satisfaction and performance.
  • Instead of cutting costs on staff, invest in attracting and retaining quality personnel. Offering incentives and career growth opportunities can mitigate issues related to high turnover and staff dissatisfaction.
  • Active participation in professional associations like AOA and state optometric associations is crucial. These platforms offer networking opportunities and keep practitioners informed on industry changes and advocacy efforts.
  • Don’t delay in taking ownership or becoming involved in the profession. Taking risks and being proactive earlier in your career can lead to significant benefits.
  • Engage with professional bodies and be part of ongoing changes in the industry to ensure the profession’s growth and sustainability.
  • Regularly seek feedback from patients to understand their needs better and improve services accordingly. Always prioritize patient care


Quote of the Show:

  • “ If we get the right people to begin with and invest in that side of things, we're not constantly having turnover and can really invest in people.” - Evan Stout


Links:


Ways to Tune In:

]]> How can optometrists successfully expand their practices while navigating challenges like insurance reimbursements and staff retention? On this week’s episode of Optometry Building Empires, host Ankit Patel sat down with Dr. Evan Stout, co-owner of Family Vision Clinic, to discuss his journey from a single-location practice to a thriving three-location business in Mississippi. From overcoming industry challenges to investing in staff development and strategic growth, Dr. Stout shares invaluable insights for practice owners. If you're looking for expert advice on expanding your optometry practice while maintaining a people-centric approach, this episode is a must-listen!


 

Takeaways:

  • Investing in a dedicated team, with initiatives like ParaOptometric certifications and continued education, helps in building a robust practice. This not only improves staff retention but also enhances job satisfaction and performance.
  • Instead of cutting costs on staff, invest in attracting and retaining quality personnel. Offering incentives and career growth opportunities can mitigate issues related to high turnover and staff dissatisfaction.
  • Active participation in professional associations like AOA and state optometric associations is crucial. These platforms offer networking opportunities and keep practitioners informed on industry changes and advocacy efforts.
  • Don’t delay in taking ownership or becoming involved in the profession. Taking risks and being proactive earlier in your career can lead to significant benefits.
  • Engage with professional bodies and be part of ongoing changes in the industry to ensure the profession’s growth and sustainability.
  • Regularly seek feedback from patients to understand their needs better and improve services accordingly. Always prioritize patient care


Quote of the Show:

  • “ If we get the right people to begin with and invest in that side of things, we're not constantly having turnover and can really invest in people.” - Evan Stout


Links:


Ways to Tune In:

]]> Thu, 13 Feb 2025 05:00:00 -0500 Ankit Patel Ankit Patel 1764 How can optometrists successfully expand their practices while navigating challenges like insurance reimbursements and staff retention? On this week’s episode of Optometry Building Empires, host Ankit Patel sat down with Dr. Evan Stout, co-owner of Family Vision Clinic, to discuss his journey from a single-location practice to a thriving three-location business in Mississippi. From overcoming industry challenges to investing in staff development and strategic growth, Dr. Stout shares invaluable insights for practice owners. If you're looking for expert advice on expanding your optometry practice while maintaining a people-centric approach, this episode is a must-listen!


 

Takeaways:

  • Investing in a dedicated team, with initiatives like ParaOptometric certifications and continued education, helps in building a robust practice. This not only improves staff retention but also enhances job satisfaction and performance.
  • Instead of cutting costs on staff, invest in attracting and retaining quality personnel. Offering incentives and career growth opportunities can mitigate issues related to high turnover and staff dissatisfaction.
  • Active participation in professional associations like AOA and state optometric associations is crucial. These platforms offer networking opportunities and keep practitioners informed on industry changes and advocacy efforts.
  • Don’t delay in taking ownership or becoming involved in the profession. Taking risks and being proactive earlier in your career can lead to significant benefits.
  • Engage with professional bodies and be part of ongoing changes in the industry to ensure the profession’s growth and sustainability.
  • Regularly seek feedback from patients to understand their needs better and improve services accordingly. Always prioritize patient care


Quote of the Show:

  • “ If we get the right people to begin with and invest in that side of things, we're not constantly having turnover and can really invest in people.” - Evan Stout


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman The Mindset of Building Empires - Bethany Fishbein - Optometrists Building Empires - Episode # 026 26 26 The Mindset of Building Empires - Bethany Fishbein - Optometrists Building Empires - Episode # 026 full 632bc84e-d4b3-45b5-8203-60e944f0bac9 https://share.transistor.fm/s/c7cfd9de What mindset shifts can turn a small optometry practice into a thriving business? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Bethany Fishbein, an optometrist and practice management consultant, to explore her journey from a new graduate to a successful multi-practice owner and consultant. Dr. Fishbein shares the pivotal moments that reshaped her vision, the strategies behind building strong patient relationships, and the leadership principles that drive practice success. If you're looking to elevate your practice with real-world insights, this episode is a must-listen! Now, let’s welcome Dr. Bethany Fishbein.

 

Takeaways:

  • Embrace the idea that the journey is unpredictable and full of possibilities. Being open to influential conversations can significantly reset what you imagine to be possible.
  • Treat every patient encounter as an opportunity to build a long-term relationship. This not only increases patient satisfaction but can lead to significant referrals. 
  • Successful practice owners take full responsibility for their outcomes, both good and bad. They see themselves as the drivers of their practice's success. 
  • The owner's attitude sets the tone for the entire practice. Maintaining a positive environment and recognizing achievements can have a substantial impact on team morale and performance.
  • While managing staff, balance between trust and oversight is essential. Ensure everyone understands their roles and responsibilities to prevent feelings of sabotage and foster collaborative growth.
  • Implementing technology, such as patient portals, virtual assistants, and online scheduling, can reduce the load on staff and improve efficiency.
  • Balance work with personal time to avoid burnout. If your schedule allows, take personal days to recharge, which in turn can enhance your productivity and leadership.


Quote of the Show:

  • “ The owner's mindset impacts the day-to-day mood of the practice, the feel of the practice, and how everybody else responds to it.” - Bethany Fishbein


Links:


Ways to Tune In:

]]> What mindset shifts can turn a small optometry practice into a thriving business? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Bethany Fishbein, an optometrist and practice management consultant, to explore her journey from a new graduate to a successful multi-practice owner and consultant. Dr. Fishbein shares the pivotal moments that reshaped her vision, the strategies behind building strong patient relationships, and the leadership principles that drive practice success. If you're looking to elevate your practice with real-world insights, this episode is a must-listen! Now, let’s welcome Dr. Bethany Fishbein.

 

Takeaways:

  • Embrace the idea that the journey is unpredictable and full of possibilities. Being open to influential conversations can significantly reset what you imagine to be possible.
  • Treat every patient encounter as an opportunity to build a long-term relationship. This not only increases patient satisfaction but can lead to significant referrals. 
  • Successful practice owners take full responsibility for their outcomes, both good and bad. They see themselves as the drivers of their practice's success. 
  • The owner's attitude sets the tone for the entire practice. Maintaining a positive environment and recognizing achievements can have a substantial impact on team morale and performance.
  • While managing staff, balance between trust and oversight is essential. Ensure everyone understands their roles and responsibilities to prevent feelings of sabotage and foster collaborative growth.
  • Implementing technology, such as patient portals, virtual assistants, and online scheduling, can reduce the load on staff and improve efficiency.
  • Balance work with personal time to avoid burnout. If your schedule allows, take personal days to recharge, which in turn can enhance your productivity and leadership.


Quote of the Show:

  • “ The owner's mindset impacts the day-to-day mood of the practice, the feel of the practice, and how everybody else responds to it.” - Bethany Fishbein


Links:


Ways to Tune In:

]]> Thu, 06 Feb 2025 05:00:00 -0500 Ankit Patel Ankit Patel 2767 What mindset shifts can turn a small optometry practice into a thriving business? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Bethany Fishbein, an optometrist and practice management consultant, to explore her journey from a new graduate to a successful multi-practice owner and consultant. Dr. Fishbein shares the pivotal moments that reshaped her vision, the strategies behind building strong patient relationships, and the leadership principles that drive practice success. If you're looking to elevate your practice with real-world insights, this episode is a must-listen! Now, let’s welcome Dr. Bethany Fishbein.

 

Takeaways:

  • Embrace the idea that the journey is unpredictable and full of possibilities. Being open to influential conversations can significantly reset what you imagine to be possible.
  • Treat every patient encounter as an opportunity to build a long-term relationship. This not only increases patient satisfaction but can lead to significant referrals. 
  • Successful practice owners take full responsibility for their outcomes, both good and bad. They see themselves as the drivers of their practice's success. 
  • The owner's attitude sets the tone for the entire practice. Maintaining a positive environment and recognizing achievements can have a substantial impact on team morale and performance.
  • While managing staff, balance between trust and oversight is essential. Ensure everyone understands their roles and responsibilities to prevent feelings of sabotage and foster collaborative growth.
  • Implementing technology, such as patient portals, virtual assistants, and online scheduling, can reduce the load on staff and improve efficiency.
  • Balance work with personal time to avoid burnout. If your schedule allows, take personal days to recharge, which in turn can enhance your productivity and leadership.


Quote of the Show:

  • “ The owner's mindset impacts the day-to-day mood of the practice, the feel of the practice, and how everybody else responds to it.” - Bethany Fishbein


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman The Evolution of Optometry - Ryan McKinnis - Optometrists Building Empires - Episode # 025 25 25 The Evolution of Optometry - Ryan McKinnis - Optometrists Building Empires - Episode # 025 full 19b4d1e1-d262-4d9a-ab52-3a41d31fefde https://share.transistor.fm/s/ecd644cb How can optometrists balance personalized patient care with the demands of running a growing practice, and what strategies help maintain high standards without feeling rushed?

On this week’s episode of Optometrists Building Empires, host, Ankit Patel, had the honor of talking to Dr. Ryan McKinnis, a distinguished optometrist with a proven track record in advanced contact lens technology and ocular disease. Discover his strategic insights on practice growth, maintaining high standards of patient care, and the future of optometry. If you're passionate about advancing in the optometry field or looking for inspiration, this episode is a must-listen.


 

Takeaways:

  • Focus on spending quality time with patients to make them feel valued and provide individualized care. Avoid rushing through appointments, as personalized service can set your practice apart.
  • When facing unforeseen challenges such as a pandemic, resilience is crucial. Develop contingency plans for maintaining operations under adverse conditions and ensure your staff is prepared for rapid changes.
  • If expanding to multiple locations, understand the nuances of buying existing practices versus opening new ones. Prepare for cultural and operational challenges and be patient as you build trust with a new patient base.
  • Cross-train employees to handle multiple responsibilities, which can help manage rising non-doctor payroll costs. Focus on building a team of exceptional employees rather than a larger team of average performers.
  • Diversify your services by adding subspecialties like dry eye treatment or vision therapy. Specialization not only attracts a niche patient base but also keeps the work dynamic and interesting for practitioners.


Quote of the Show:

  • “ You want to make a difference in people's lives. That used to be giving them a pair of glasses, but now that's become so mainstream that you have to seek out other ways.” - Ryan McKinnis


Links:


Ways to Tune In:

]]> How can optometrists balance personalized patient care with the demands of running a growing practice, and what strategies help maintain high standards without feeling rushed?

On this week’s episode of Optometrists Building Empires, host, Ankit Patel, had the honor of talking to Dr. Ryan McKinnis, a distinguished optometrist with a proven track record in advanced contact lens technology and ocular disease. Discover his strategic insights on practice growth, maintaining high standards of patient care, and the future of optometry. If you're passionate about advancing in the optometry field or looking for inspiration, this episode is a must-listen.


 

Takeaways:

  • Focus on spending quality time with patients to make them feel valued and provide individualized care. Avoid rushing through appointments, as personalized service can set your practice apart.
  • When facing unforeseen challenges such as a pandemic, resilience is crucial. Develop contingency plans for maintaining operations under adverse conditions and ensure your staff is prepared for rapid changes.
  • If expanding to multiple locations, understand the nuances of buying existing practices versus opening new ones. Prepare for cultural and operational challenges and be patient as you build trust with a new patient base.
  • Cross-train employees to handle multiple responsibilities, which can help manage rising non-doctor payroll costs. Focus on building a team of exceptional employees rather than a larger team of average performers.
  • Diversify your services by adding subspecialties like dry eye treatment or vision therapy. Specialization not only attracts a niche patient base but also keeps the work dynamic and interesting for practitioners.


Quote of the Show:

  • “ You want to make a difference in people's lives. That used to be giving them a pair of glasses, but now that's become so mainstream that you have to seek out other ways.” - Ryan McKinnis


Links:


Ways to Tune In:

]]> Thu, 30 Jan 2025 05:00:00 -0500 Ankit Patel Ankit Patel 2244 How can optometrists balance personalized patient care with the demands of running a growing practice, and what strategies help maintain high standards without feeling rushed?

On this week’s episode of Optometrists Building Empires, host, Ankit Patel, had the honor of talking to Dr. Ryan McKinnis, a distinguished optometrist with a proven track record in advanced contact lens technology and ocular disease. Discover his strategic insights on practice growth, maintaining high standards of patient care, and the future of optometry. If you're passionate about advancing in the optometry field or looking for inspiration, this episode is a must-listen.


 

Takeaways:

  • Focus on spending quality time with patients to make them feel valued and provide individualized care. Avoid rushing through appointments, as personalized service can set your practice apart.
  • When facing unforeseen challenges such as a pandemic, resilience is crucial. Develop contingency plans for maintaining operations under adverse conditions and ensure your staff is prepared for rapid changes.
  • If expanding to multiple locations, understand the nuances of buying existing practices versus opening new ones. Prepare for cultural and operational challenges and be patient as you build trust with a new patient base.
  • Cross-train employees to handle multiple responsibilities, which can help manage rising non-doctor payroll costs. Focus on building a team of exceptional employees rather than a larger team of average performers.
  • Diversify your services by adding subspecialties like dry eye treatment or vision therapy. Specialization not only attracts a niche patient base but also keeps the work dynamic and interesting for practitioners.


Quote of the Show:

  • “ You want to make a difference in people's lives. That used to be giving them a pair of glasses, but now that's become so mainstream that you have to seek out other ways.” - Ryan McKinnis


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Elevating Patient Experience - Joseph Munsell - Optometrists Building Empires - Episode # 024 24 24 Elevating Patient Experience - Joseph Munsell - Optometrists Building Empires - Episode # 024 full 4152dc8c-cf66-489e-9722-3dbea3a60a7b https://share.transistor.fm/s/9f42b97e How can optometrists balance patient-first care, strategic growth, and operational efficiency while adapting to industry changes and diversifying revenue streams? This week on Optometrists Building Empires, host Ankit Patel welcomes Dr. Joseph Munsell, Owner and Optometrist at Cheyenne Vision Clinic and Laramie Vision Clinic. With expertise in ocular disease, myopia management, and optometric surgery, Dr. Munsell shares how his patient-first approach, strategic growth, and deep community ties have shaped his thriving practice. Whether you're exploring innovative optometric strategies or just enjoy hearing inspiring success stories, this episode is one you won’t want to miss!


Takeaways:

  • Prioritize patient care by treating them with respect and understanding. Meeting patients where they are can lead to better outcomes and patient loyalty.
  • Be action-oriented. Ideas and theories are great, but execution is what drives results. Make sure you're always taking actionable steps to implement your plans.
  • Have a clear vision and direction. It's crucial to know where you want your practice to go. Without a clear vision, you might end up making efforts in the wrong direction.
  • Regularly assess and refine all aspects of your practice to enhance patient experience. From fixing tiny details like parking lot appearance to ensuring smooth appointment scheduling.
  • As you grow, economic scales can be beneficial, but they also magnify issues. Ensure robust processes and systems are in place to handle increased patient load and operational complexity.
  • Delegate responsibilities effectively. No single person can handle everything in a large practice. Delegate responsibilities to ensure tasks are handled efficiently and to prevent burnout.
  • Diversify services and revenue Streams. With reduced reimbursements from vision care plans, it’s crucial to offer cash-pay services and specialize in areas like myopia management or optometric surgery. This helps in sustaining and growing your practice.


Quote of the Show:

  • “ You always have to be ready to shift. Things in business never go exactly to plan and if you're too rigid, the boat's going to go down.” - Joseph Munsell


Links:

Ways to Tune In:

]]> How can optometrists balance patient-first care, strategic growth, and operational efficiency while adapting to industry changes and diversifying revenue streams? This week on Optometrists Building Empires, host Ankit Patel welcomes Dr. Joseph Munsell, Owner and Optometrist at Cheyenne Vision Clinic and Laramie Vision Clinic. With expertise in ocular disease, myopia management, and optometric surgery, Dr. Munsell shares how his patient-first approach, strategic growth, and deep community ties have shaped his thriving practice. Whether you're exploring innovative optometric strategies or just enjoy hearing inspiring success stories, this episode is one you won’t want to miss!


Takeaways:

  • Prioritize patient care by treating them with respect and understanding. Meeting patients where they are can lead to better outcomes and patient loyalty.
  • Be action-oriented. Ideas and theories are great, but execution is what drives results. Make sure you're always taking actionable steps to implement your plans.
  • Have a clear vision and direction. It's crucial to know where you want your practice to go. Without a clear vision, you might end up making efforts in the wrong direction.
  • Regularly assess and refine all aspects of your practice to enhance patient experience. From fixing tiny details like parking lot appearance to ensuring smooth appointment scheduling.
  • As you grow, economic scales can be beneficial, but they also magnify issues. Ensure robust processes and systems are in place to handle increased patient load and operational complexity.
  • Delegate responsibilities effectively. No single person can handle everything in a large practice. Delegate responsibilities to ensure tasks are handled efficiently and to prevent burnout.
  • Diversify services and revenue Streams. With reduced reimbursements from vision care plans, it’s crucial to offer cash-pay services and specialize in areas like myopia management or optometric surgery. This helps in sustaining and growing your practice.


Quote of the Show:

  • “ You always have to be ready to shift. Things in business never go exactly to plan and if you're too rigid, the boat's going to go down.” - Joseph Munsell


Links:

Ways to Tune In:

]]> Thu, 23 Jan 2025 05:00:00 -0500 Ankit Patel Ankit Patel 1988 How can optometrists balance patient-first care, strategic growth, and operational efficiency while adapting to industry changes and diversifying revenue streams? This week on Optometrists Building Empires, host Ankit Patel welcomes Dr. Joseph Munsell, Owner and Optometrist at Cheyenne Vision Clinic and Laramie Vision Clinic. With expertise in ocular disease, myopia management, and optometric surgery, Dr. Munsell shares how his patient-first approach, strategic growth, and deep community ties have shaped his thriving practice. Whether you're exploring innovative optometric strategies or just enjoy hearing inspiring success stories, this episode is one you won’t want to miss!


Takeaways:

  • Prioritize patient care by treating them with respect and understanding. Meeting patients where they are can lead to better outcomes and patient loyalty.
  • Be action-oriented. Ideas and theories are great, but execution is what drives results. Make sure you're always taking actionable steps to implement your plans.
  • Have a clear vision and direction. It's crucial to know where you want your practice to go. Without a clear vision, you might end up making efforts in the wrong direction.
  • Regularly assess and refine all aspects of your practice to enhance patient experience. From fixing tiny details like parking lot appearance to ensuring smooth appointment scheduling.
  • As you grow, economic scales can be beneficial, but they also magnify issues. Ensure robust processes and systems are in place to handle increased patient load and operational complexity.
  • Delegate responsibilities effectively. No single person can handle everything in a large practice. Delegate responsibilities to ensure tasks are handled efficiently and to prevent burnout.
  • Diversify services and revenue Streams. With reduced reimbursements from vision care plans, it’s crucial to offer cash-pay services and specialize in areas like myopia management or optometric surgery. This helps in sustaining and growing your practice.


Quote of the Show:

  • “ You always have to be ready to shift. Things in business never go exactly to plan and if you're too rigid, the boat's going to go down.” - Joseph Munsell


Links:

Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Strategies for Growth - Jake Letourneau &  Rob Heileman - Optometrists Building Empires - Ep # 023 23 23 Strategies for Growth - Jake Letourneau &  Rob Heileman - Optometrists Building Empires - Ep # 023 full 4d31155c-204f-4c91-9908-4a23cdf2ffac https://share.transistor.fm/s/dc24a961 On this week's episode of Optometrists Building Empires, host, Ankit Patel, had the pleasure of speaking with Dr. Jake Letourneau and his COO, Rob Heileman. With years of experience and a shared competitive spirit, Dr. Letourneau and Rob reveal the secrets to their successful partnership and continuous growth in the optometry field. From adapting innovative business practices to maintaining high standards in patient care, their journey is both inspiring and educational. If you want to learn more about persistently pursuing excellence and navigating the challenges of expanding an eye care empire, this episode is for you! 

 

Takeaways: 

  • Having a clear vision and the humility to recognize your strengths and weaknesses are essential. It's about learning continuously and seeking advice from industry experts to refine that vision and drive the business forward.
  • Embracing a competitive spirit helps in striving for constant improvement. It's not about outdoing others but about pushing yourself and your team to be better than you were yesterday.
  • Building a team with strong leadership and fostering genuine relationships are critical. This includes being transparent, explaining the "why" behind actions, and empowering the team to contribute to the mission.
  • Innovations like the four-day workweek can significantly enhance employee satisfaction and recruitment by creating a better work-life balance, without negatively impacting business performance.
  • Developing subclinics or specialized services that don't rely on insurance can drive growth and improve patient care. Identifying and pursuing these niches can set a practice apart in a competitive market.
  • Addressing staffing issues through innovative employment models and focusing on non-insurance-based revenue streams help navigate common challenges in the healthcare sector.


Quote of the Show:

  • “ If we're going to accomplish this goal, we've got to take the chance. No, we can't afford it, but maybe we can't afford not to.” - Jake Letourneau


Links:


Ways to Tune In:

]]> On this week's episode of Optometrists Building Empires, host, Ankit Patel, had the pleasure of speaking with Dr. Jake Letourneau and his COO, Rob Heileman. With years of experience and a shared competitive spirit, Dr. Letourneau and Rob reveal the secrets to their successful partnership and continuous growth in the optometry field. From adapting innovative business practices to maintaining high standards in patient care, their journey is both inspiring and educational. If you want to learn more about persistently pursuing excellence and navigating the challenges of expanding an eye care empire, this episode is for you! 

 

Takeaways: 

  • Having a clear vision and the humility to recognize your strengths and weaknesses are essential. It's about learning continuously and seeking advice from industry experts to refine that vision and drive the business forward.
  • Embracing a competitive spirit helps in striving for constant improvement. It's not about outdoing others but about pushing yourself and your team to be better than you were yesterday.
  • Building a team with strong leadership and fostering genuine relationships are critical. This includes being transparent, explaining the "why" behind actions, and empowering the team to contribute to the mission.
  • Innovations like the four-day workweek can significantly enhance employee satisfaction and recruitment by creating a better work-life balance, without negatively impacting business performance.
  • Developing subclinics or specialized services that don't rely on insurance can drive growth and improve patient care. Identifying and pursuing these niches can set a practice apart in a competitive market.
  • Addressing staffing issues through innovative employment models and focusing on non-insurance-based revenue streams help navigate common challenges in the healthcare sector.


Quote of the Show:

  • “ If we're going to accomplish this goal, we've got to take the chance. No, we can't afford it, but maybe we can't afford not to.” - Jake Letourneau


Links:


Ways to Tune In:

]]> Thu, 16 Jan 2025 05:00:00 -0500 Ankit Patel Ankit Patel 2309 On this week's episode of Optometrists Building Empires, host, Ankit Patel, had the pleasure of speaking with Dr. Jake Letourneau and his COO, Rob Heileman. With years of experience and a shared competitive spirit, Dr. Letourneau and Rob reveal the secrets to their successful partnership and continuous growth in the optometry field. From adapting innovative business practices to maintaining high standards in patient care, their journey is both inspiring and educational. If you want to learn more about persistently pursuing excellence and navigating the challenges of expanding an eye care empire, this episode is for you! 

 

Takeaways: 

  • Having a clear vision and the humility to recognize your strengths and weaknesses are essential. It's about learning continuously and seeking advice from industry experts to refine that vision and drive the business forward.
  • Embracing a competitive spirit helps in striving for constant improvement. It's not about outdoing others but about pushing yourself and your team to be better than you were yesterday.
  • Building a team with strong leadership and fostering genuine relationships are critical. This includes being transparent, explaining the "why" behind actions, and empowering the team to contribute to the mission.
  • Innovations like the four-day workweek can significantly enhance employee satisfaction and recruitment by creating a better work-life balance, without negatively impacting business performance.
  • Developing subclinics or specialized services that don't rely on insurance can drive growth and improve patient care. Identifying and pursuing these niches can set a practice apart in a competitive market.
  • Addressing staffing issues through innovative employment models and focusing on non-insurance-based revenue streams help navigate common challenges in the healthcare sector.


Quote of the Show:

  • “ If we're going to accomplish this goal, we've got to take the chance. No, we can't afford it, but maybe we can't afford not to.” - Jake Letourneau


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman The Journey of Expanding Practices - Ryan Powell - Optometrists Building Empires - Episode # 022 22 22 The Journey of Expanding Practices - Ryan Powell - Optometrists Building Empires - Episode # 022 full eea4735a-b3a7-4ac4-823b-582020383761 https://share.transistor.fm/s/054a9331 On this week’s episode of Optometrists Building Empires, host, Ankit Patel, had the pleasure of sitting down with Dr. Ryan Powell, an accomplished optometrist and CEO of Vision  Source Eye Care. Dr. Powell's journey spans from becoming a Key Opinion Leader in the industry to expanding his practice across multiple locations while maintaining a deep commitment to patient care and community relationships. Tune in to hear insights on managing growth, the importance of relationships, and lessons learned from years of dedication to the field. Whether you're an aspiring optometrist or a seasoned professional, this episode offers valuable takeaways for everyone. 


Takeaways:

  • Leverage relationships for growth. Leaders should invest time in developing relationships with peers, mentors, and industry associations. It can be beneficial to actively participate in industry groups for growth and learning opportunities.
  • Blend different approaches such as conservative moves with higher-risk entrepreneurial ideas. Leaders should balance cautious decision-making with calculated risks to innovate and grow.
  • Focus on customer relationships. It is important to build and maintain trust with patients. Leaders should ensure their teams prioritize customer relationships and deliver personalized, trust-building interactions.
  • Adopt modern conveniences. While maintaining traditional connections, adopting modern technologies like appointment reminders via text can enhance customer experience.
  • Refine existing operations: Owners should focus on optimizing their practices by evaluating and enhancing current operations for efficiency and growth before expanding.
  • Consider when to have difficult conversations. Leaders should not shy away from having hard conversations and should choose the right moments for maximum impact and minimal disruption.
  • Emphasize continuous improvement. Leaders should foster a culture of continuous improvement within their teams, encouraging regular evaluation, feedback, and enhancements.


Quote of the Show:

  • “Trust is a huge word in our profession.” - Ryan Powell


Links:


Ways to Tune In:

]]> On this week’s episode of Optometrists Building Empires, host, Ankit Patel, had the pleasure of sitting down with Dr. Ryan Powell, an accomplished optometrist and CEO of Vision  Source Eye Care. Dr. Powell's journey spans from becoming a Key Opinion Leader in the industry to expanding his practice across multiple locations while maintaining a deep commitment to patient care and community relationships. Tune in to hear insights on managing growth, the importance of relationships, and lessons learned from years of dedication to the field. Whether you're an aspiring optometrist or a seasoned professional, this episode offers valuable takeaways for everyone. 


Takeaways:

  • Leverage relationships for growth. Leaders should invest time in developing relationships with peers, mentors, and industry associations. It can be beneficial to actively participate in industry groups for growth and learning opportunities.
  • Blend different approaches such as conservative moves with higher-risk entrepreneurial ideas. Leaders should balance cautious decision-making with calculated risks to innovate and grow.
  • Focus on customer relationships. It is important to build and maintain trust with patients. Leaders should ensure their teams prioritize customer relationships and deliver personalized, trust-building interactions.
  • Adopt modern conveniences. While maintaining traditional connections, adopting modern technologies like appointment reminders via text can enhance customer experience.
  • Refine existing operations: Owners should focus on optimizing their practices by evaluating and enhancing current operations for efficiency and growth before expanding.
  • Consider when to have difficult conversations. Leaders should not shy away from having hard conversations and should choose the right moments for maximum impact and minimal disruption.
  • Emphasize continuous improvement. Leaders should foster a culture of continuous improvement within their teams, encouraging regular evaluation, feedback, and enhancements.


Quote of the Show:

  • “Trust is a huge word in our profession.” - Ryan Powell


Links:


Ways to Tune In:

]]> Thu, 09 Jan 2025 05:00:00 -0500 Ankit Patel Ankit Patel 3007 On this week’s episode of Optometrists Building Empires, host, Ankit Patel, had the pleasure of sitting down with Dr. Ryan Powell, an accomplished optometrist and CEO of Vision  Source Eye Care. Dr. Powell's journey spans from becoming a Key Opinion Leader in the industry to expanding his practice across multiple locations while maintaining a deep commitment to patient care and community relationships. Tune in to hear insights on managing growth, the importance of relationships, and lessons learned from years of dedication to the field. Whether you're an aspiring optometrist or a seasoned professional, this episode offers valuable takeaways for everyone. 


Takeaways:

  • Leverage relationships for growth. Leaders should invest time in developing relationships with peers, mentors, and industry associations. It can be beneficial to actively participate in industry groups for growth and learning opportunities.
  • Blend different approaches such as conservative moves with higher-risk entrepreneurial ideas. Leaders should balance cautious decision-making with calculated risks to innovate and grow.
  • Focus on customer relationships. It is important to build and maintain trust with patients. Leaders should ensure their teams prioritize customer relationships and deliver personalized, trust-building interactions.
  • Adopt modern conveniences. While maintaining traditional connections, adopting modern technologies like appointment reminders via text can enhance customer experience.
  • Refine existing operations: Owners should focus on optimizing their practices by evaluating and enhancing current operations for efficiency and growth before expanding.
  • Consider when to have difficult conversations. Leaders should not shy away from having hard conversations and should choose the right moments for maximum impact and minimal disruption.
  • Emphasize continuous improvement. Leaders should foster a culture of continuous improvement within their teams, encouraging regular evaluation, feedback, and enhancements.


Quote of the Show:

  • “Trust is a huge word in our profession.” - Ryan Powell


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman The Power of Specialization - Kauser Sharieff - Optometrists Building Empires - Episode # 021 21 21 The Power of Specialization - Kauser Sharieff - Optometrists Building Empires - Episode # 021 full c2875d60-fe05-41fd-b18b-71caa8fb1060 https://share.transistor.fm/s/0b2fd1d3 Take your optometry practice to the next level with powerful insights about how to specialize and grow in this fascinating field from Dr. Kauser Sharieff. Dr. Sharieff is one of only 1,200 optometrists certified by the American Board of Optometry and is a fellow in both the College of Optometrists in Vision Development and the Neuro-Optometric Rehabilitation Association. You will learn about the importance of continuous learning, building a referral-based practice, and managing multiple locations effectively. Get motivated to develop a thriving practice that not only excels in patient care but also in innovative optometric solutions.

 

Takeaways: 

  • Emphasize specialization. Identify and deeply specialize in your niche to create a unique and sought-after expertise within your industry.
  • Commit to Excellence. Always strive for excellence in your work. Thoroughness and dedication will lead to superior outcomes and valuable referrals.
  • Build Strategic Partnerships. Form and nurture strategic partnerships and networks to facilitate business growth and open new opportunities.
  • Leverage Support Systems. Utilize the expertise and support of family members or trusted partners who can contribute valuable skills to your business operations.
  • Prioritize Continuous Education. Invest in ongoing education and professional development to stay ahead of industry trends and build confidence in your expertise.
  • Actively seek networking opportunities, engage with other professionals, and build a referral base to grow your business.
  • Cultivate a Thirst for Knowledge. Maintain a lifelong learning mindset and foster a culture of continuous improvement and curiosity within your team.

Quote of the Show:

  • “Knowledge is not anyone's property. It's yours to seek” - Kauser Sharieff


Links:


Ways to Tune In:

]]> Take your optometry practice to the next level with powerful insights about how to specialize and grow in this fascinating field from Dr. Kauser Sharieff. Dr. Sharieff is one of only 1,200 optometrists certified by the American Board of Optometry and is a fellow in both the College of Optometrists in Vision Development and the Neuro-Optometric Rehabilitation Association. You will learn about the importance of continuous learning, building a referral-based practice, and managing multiple locations effectively. Get motivated to develop a thriving practice that not only excels in patient care but also in innovative optometric solutions.

 

Takeaways: 

  • Emphasize specialization. Identify and deeply specialize in your niche to create a unique and sought-after expertise within your industry.
  • Commit to Excellence. Always strive for excellence in your work. Thoroughness and dedication will lead to superior outcomes and valuable referrals.
  • Build Strategic Partnerships. Form and nurture strategic partnerships and networks to facilitate business growth and open new opportunities.
  • Leverage Support Systems. Utilize the expertise and support of family members or trusted partners who can contribute valuable skills to your business operations.
  • Prioritize Continuous Education. Invest in ongoing education and professional development to stay ahead of industry trends and build confidence in your expertise.
  • Actively seek networking opportunities, engage with other professionals, and build a referral base to grow your business.
  • Cultivate a Thirst for Knowledge. Maintain a lifelong learning mindset and foster a culture of continuous improvement and curiosity within your team.

Quote of the Show:

  • “Knowledge is not anyone's property. It's yours to seek” - Kauser Sharieff


Links:


Ways to Tune In:

]]> Thu, 02 Jan 2025 05:00:00 -0500 Ankit Patel Ankit Patel 2270 Take your optometry practice to the next level with powerful insights about how to specialize and grow in this fascinating field from Dr. Kauser Sharieff. Dr. Sharieff is one of only 1,200 optometrists certified by the American Board of Optometry and is a fellow in both the College of Optometrists in Vision Development and the Neuro-Optometric Rehabilitation Association. You will learn about the importance of continuous learning, building a referral-based practice, and managing multiple locations effectively. Get motivated to develop a thriving practice that not only excels in patient care but also in innovative optometric solutions.

 

Takeaways: 

  • Emphasize specialization. Identify and deeply specialize in your niche to create a unique and sought-after expertise within your industry.
  • Commit to Excellence. Always strive for excellence in your work. Thoroughness and dedication will lead to superior outcomes and valuable referrals.
  • Build Strategic Partnerships. Form and nurture strategic partnerships and networks to facilitate business growth and open new opportunities.
  • Leverage Support Systems. Utilize the expertise and support of family members or trusted partners who can contribute valuable skills to your business operations.
  • Prioritize Continuous Education. Invest in ongoing education and professional development to stay ahead of industry trends and build confidence in your expertise.
  • Actively seek networking opportunities, engage with other professionals, and build a referral base to grow your business.
  • Cultivate a Thirst for Knowledge. Maintain a lifelong learning mindset and foster a culture of continuous improvement and curiosity within your team.

Quote of the Show:

  • “Knowledge is not anyone's property. It's yours to seek” - Kauser Sharieff


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Year-End Insights for Building a Thriving Optometry Practice - Optometrists Building Empires - Episode # 020 20 20 Year-End Insights for Building a Thriving Optometry Practice - Optometrists Building Empires - Episode # 020 full 249c8a92-d56d-4497-a24d-138431fa2c66 https://share.transistor.fm/s/0a25e4ef On this special year-end episode of Optometrists Building Empires, host Ankit Patel takes us on a journey through the most impactful lessons shared by top practice owners and industry leaders over the past year. From detachment and delegation to building the right team, optimizing hiring processes, and embracing technology, this episode consolidates invaluable insights to help you elevate your practice. If you're ready to reflect, strategize, and step into the new year with fresh inspiration, this episode is for you!

 

Takeaways:

  • Delegate, systematize, and develop your team. Create SOPs, use checklists, and invest in team training to free up your time and multiply your impact.
  • Build a complementary team. Assess your strengths and weaknesses, then hire strategically to fill gaps in operations, marketing, or other areas.
  • Upgrade your hiring process. Use working interviews and scenario-based questions to identify candidates with growth mindsets and strong problem-solving skills.
  • Embrace outsourcing and technology. Outsource non-clinical tasks and adopt technology like EHR upgrades or communication platforms to streamline operations and improve patient outcomes.
  • Align mission and culture. Define your practice’s mission, communicate it regularly, and foster a positive workplace culture through staff recognition and shared values.

Links:


Ways to Tune In:

]]> On this special year-end episode of Optometrists Building Empires, host Ankit Patel takes us on a journey through the most impactful lessons shared by top practice owners and industry leaders over the past year. From detachment and delegation to building the right team, optimizing hiring processes, and embracing technology, this episode consolidates invaluable insights to help you elevate your practice. If you're ready to reflect, strategize, and step into the new year with fresh inspiration, this episode is for you!

 

Takeaways:

  • Delegate, systematize, and develop your team. Create SOPs, use checklists, and invest in team training to free up your time and multiply your impact.
  • Build a complementary team. Assess your strengths and weaknesses, then hire strategically to fill gaps in operations, marketing, or other areas.
  • Upgrade your hiring process. Use working interviews and scenario-based questions to identify candidates with growth mindsets and strong problem-solving skills.
  • Embrace outsourcing and technology. Outsource non-clinical tasks and adopt technology like EHR upgrades or communication platforms to streamline operations and improve patient outcomes.
  • Align mission and culture. Define your practice’s mission, communicate it regularly, and foster a positive workplace culture through staff recognition and shared values.

Links:


Ways to Tune In:

]]> Mon, 23 Dec 2024 05:00:00 -0500 Ankit Patel Ankit Patel 735 On this special year-end episode of Optometrists Building Empires, host Ankit Patel takes us on a journey through the most impactful lessons shared by top practice owners and industry leaders over the past year. From detachment and delegation to building the right team, optimizing hiring processes, and embracing technology, this episode consolidates invaluable insights to help you elevate your practice. If you're ready to reflect, strategize, and step into the new year with fresh inspiration, this episode is for you!

 

Takeaways:

  • Delegate, systematize, and develop your team. Create SOPs, use checklists, and invest in team training to free up your time and multiply your impact.
  • Build a complementary team. Assess your strengths and weaknesses, then hire strategically to fill gaps in operations, marketing, or other areas.
  • Upgrade your hiring process. Use working interviews and scenario-based questions to identify candidates with growth mindsets and strong problem-solving skills.
  • Embrace outsourcing and technology. Outsource non-clinical tasks and adopt technology like EHR upgrades or communication platforms to streamline operations and improve patient outcomes.
  • Align mission and culture. Define your practice’s mission, communicate it regularly, and foster a positive workplace culture through staff recognition and shared values.

Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Mastering Specialty Optometry - Thanh Mai - Optometrists Building Empires - Episode # 019 19 19 Mastering Specialty Optometry - Thanh Mai - Optometrists Building Empires - Episode # 019 full 30d61153-f74b-42a9-912d-8e62eaf326b1 https://share.transistor.fm/s/29314e81 On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Thanh Mai, Co-Founder of Insight Vision Center Optometry and Partner at Optometry Corner and Eyecon Optometry. He is a trailblazing optometrist whose expertise in vision therapy, myopia management, and scleral contact lenses has set him apart in the field. Thanh shares his inspiring journey of carving out a thriving niche practice that excels in all three specialties, offering invaluable insights on growth and specialization. Whether you're exploring your own niche in optometry or simply love hearing about transformative success stories, this episode is packed with inspiration. 

 

Takeaways:

  • Focus on specialization. Identify and concentrate on niche areas within your field. Specialization can set you apart from competitors and allow you to provide exceptional services.
  • Be prepared to handle a variety of cases daily. Ensure that your team is flexible and skilled in multiple specializations to manage diverse patient needs effectively.
  • Invest in building a strong, capable team. Your growth isn't just about increasing the number of staff, but bringing in skilled professionals who can contribute to your specialized services.
  • It’s not about the volume of basic services, like selling glasses in this context, but about the quality and specialization of services offered. This approach can drive your business forward.
  •  Use your specialized niche to expand into new locations. Maintain the quality and integrity of your specialties as you scale to ensure consistent service excellence.
  • Implement systems and processes that support your specialized services. Continuous improvement and adherence to specialized practices can propel your business growth effectively.


Quote of the Show:

  • “So there's right people, and then there's right seats. Are they on the bus and what seat should they be on the bus?” - Thanh Mai

Links:


Ways to Tune In:

Transistor: https://buildingempires.live/episodes/building-a-legacy-in-eye-care-dan-schott-optometrists-building-empires-episode-017 

]]> On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Thanh Mai, Co-Founder of Insight Vision Center Optometry and Partner at Optometry Corner and Eyecon Optometry. He is a trailblazing optometrist whose expertise in vision therapy, myopia management, and scleral contact lenses has set him apart in the field. Thanh shares his inspiring journey of carving out a thriving niche practice that excels in all three specialties, offering invaluable insights on growth and specialization. Whether you're exploring your own niche in optometry or simply love hearing about transformative success stories, this episode is packed with inspiration. 

 

Takeaways:

  • Focus on specialization. Identify and concentrate on niche areas within your field. Specialization can set you apart from competitors and allow you to provide exceptional services.
  • Be prepared to handle a variety of cases daily. Ensure that your team is flexible and skilled in multiple specializations to manage diverse patient needs effectively.
  • Invest in building a strong, capable team. Your growth isn't just about increasing the number of staff, but bringing in skilled professionals who can contribute to your specialized services.
  • It’s not about the volume of basic services, like selling glasses in this context, but about the quality and specialization of services offered. This approach can drive your business forward.
  •  Use your specialized niche to expand into new locations. Maintain the quality and integrity of your specialties as you scale to ensure consistent service excellence.
  • Implement systems and processes that support your specialized services. Continuous improvement and adherence to specialized practices can propel your business growth effectively.


Quote of the Show:

  • “So there's right people, and then there's right seats. Are they on the bus and what seat should they be on the bus?” - Thanh Mai

Links:


Ways to Tune In:

Transistor: https://buildingempires.live/episodes/building-a-legacy-in-eye-care-dan-schott-optometrists-building-empires-episode-017 

]]> Thu, 19 Dec 2024 05:00:00 -0500 Ankit Patel Ankit Patel 2537 On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Thanh Mai, Co-Founder of Insight Vision Center Optometry and Partner at Optometry Corner and Eyecon Optometry. He is a trailblazing optometrist whose expertise in vision therapy, myopia management, and scleral contact lenses has set him apart in the field. Thanh shares his inspiring journey of carving out a thriving niche practice that excels in all three specialties, offering invaluable insights on growth and specialization. Whether you're exploring your own niche in optometry or simply love hearing about transformative success stories, this episode is packed with inspiration. 

 

Takeaways:

  • Focus on specialization. Identify and concentrate on niche areas within your field. Specialization can set you apart from competitors and allow you to provide exceptional services.
  • Be prepared to handle a variety of cases daily. Ensure that your team is flexible and skilled in multiple specializations to manage diverse patient needs effectively.
  • Invest in building a strong, capable team. Your growth isn't just about increasing the number of staff, but bringing in skilled professionals who can contribute to your specialized services.
  • It’s not about the volume of basic services, like selling glasses in this context, but about the quality and specialization of services offered. This approach can drive your business forward.
  •  Use your specialized niche to expand into new locations. Maintain the quality and integrity of your specialties as you scale to ensure consistent service excellence.
  • Implement systems and processes that support your specialized services. Continuous improvement and adherence to specialized practices can propel your business growth effectively.


Quote of the Show:

  • “So there's right people, and then there's right seats. Are they on the bus and what seat should they be on the bus?” - Thanh Mai

Links:


Ways to Tune In:

Transistor: https://buildingempires.live/episodes/building-a-legacy-in-eye-care-dan-schott-optometrists-building-empires-episode-017 

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Financial Strategies - Aaron Neufeld - Optometrists Building Empires - Episode # 018 18 18 Financial Strategies - Aaron Neufeld - Optometrists Building Empires - Episode # 018 full 6ea64e22-1228-448b-a25f-18803f383c4f https://share.transistor.fm/s/a9a1ae32 Take your optometry practice to the next level with invaluable insights about personal finance and business growth for optometrists. This week’s guest is Dr. Aaron Neufeld, Owner and Optometrist at Los Altos Optometric Group and Pacific Eye Care, and Co-founder and Chief Operating Officer of ODs on Finance. In this episode, you will discover practical business strategies, gain confidence in financial management, and smash common misconceptions about practice ownership. Get motivated to expand your horizons, whether it's scaling your current practice or acquiring new ones, all while maintaining a healthy work-life balance. 

 

Takeaways: 

  • Delegate and trust your team. Learn to step back from daily operations to focus on strategic growth. Entrust responsibilities to competent team members.
  • Understand individual needs. Recognize that different employees have different needs. Offer flexibility, such as allowing staff to customize their schedules to improve work-life balance.
  • Strategize for business growth. In densely populated areas, consider acquiring existing practices rather than starting new ones. Look for opportunities with retiring doctors or practices with room for improvement.
  • Continuously improve and learn. Regularly monitor and measure key performance indicators. Use this data to make informed decisions and continuously refine your business processes.
  • Maintain a vision for growth. Define ambitious, yet attainable goals for expanding your business. For example, plan the number of new locations you aim to acquire and outline the steps to achieve this.


Quote of the Show:

  • “If you're not running the business, if you're just being a doctor, then you're not going to be able to grow that business.” - Aaron Neufeld


Links:


Ways to Tune In:

]]> Take your optometry practice to the next level with invaluable insights about personal finance and business growth for optometrists. This week’s guest is Dr. Aaron Neufeld, Owner and Optometrist at Los Altos Optometric Group and Pacific Eye Care, and Co-founder and Chief Operating Officer of ODs on Finance. In this episode, you will discover practical business strategies, gain confidence in financial management, and smash common misconceptions about practice ownership. Get motivated to expand your horizons, whether it's scaling your current practice or acquiring new ones, all while maintaining a healthy work-life balance. 

 

Takeaways: 

  • Delegate and trust your team. Learn to step back from daily operations to focus on strategic growth. Entrust responsibilities to competent team members.
  • Understand individual needs. Recognize that different employees have different needs. Offer flexibility, such as allowing staff to customize their schedules to improve work-life balance.
  • Strategize for business growth. In densely populated areas, consider acquiring existing practices rather than starting new ones. Look for opportunities with retiring doctors or practices with room for improvement.
  • Continuously improve and learn. Regularly monitor and measure key performance indicators. Use this data to make informed decisions and continuously refine your business processes.
  • Maintain a vision for growth. Define ambitious, yet attainable goals for expanding your business. For example, plan the number of new locations you aim to acquire and outline the steps to achieve this.


Quote of the Show:

  • “If you're not running the business, if you're just being a doctor, then you're not going to be able to grow that business.” - Aaron Neufeld


Links:


Ways to Tune In:

]]> Thu, 12 Dec 2024 05:00:00 -0500 Ankit Patel Ankit Patel 1647 Take your optometry practice to the next level with invaluable insights about personal finance and business growth for optometrists. This week’s guest is Dr. Aaron Neufeld, Owner and Optometrist at Los Altos Optometric Group and Pacific Eye Care, and Co-founder and Chief Operating Officer of ODs on Finance. In this episode, you will discover practical business strategies, gain confidence in financial management, and smash common misconceptions about practice ownership. Get motivated to expand your horizons, whether it's scaling your current practice or acquiring new ones, all while maintaining a healthy work-life balance. 

 

Takeaways: 

  • Delegate and trust your team. Learn to step back from daily operations to focus on strategic growth. Entrust responsibilities to competent team members.
  • Understand individual needs. Recognize that different employees have different needs. Offer flexibility, such as allowing staff to customize their schedules to improve work-life balance.
  • Strategize for business growth. In densely populated areas, consider acquiring existing practices rather than starting new ones. Look for opportunities with retiring doctors or practices with room for improvement.
  • Continuously improve and learn. Regularly monitor and measure key performance indicators. Use this data to make informed decisions and continuously refine your business processes.
  • Maintain a vision for growth. Define ambitious, yet attainable goals for expanding your business. For example, plan the number of new locations you aim to acquire and outline the steps to achieve this.


Quote of the Show:

  • “If you're not running the business, if you're just being a doctor, then you're not going to be able to grow that business.” - Aaron Neufeld


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Building a Legacy in Eye Care - Dan Schott - Optometrists Building Empires - Episode # 017 17 17 Building a Legacy in Eye Care - Dan Schott - Optometrists Building Empires - Episode # 017 full 9ef059e5-2b3a-4d38-875d-788a97791417 https://share.transistor.fm/s/15c4681c On this week’s episode of Optometrists Building Empires, host, Ankit Patel, had the honor of talking to Dr. Dan Schott, a third-generation optometrist committed to providing exceptional eye care and continuing his family's legacy. Discover how nurturing a generational business, focusing on community needs, and adapting to changes in healthcare have shaped Dr. Schott's journey. If you're curious about evolving in the optometry field or just love a good success story, this episode is for you! Now, without further ado, let's welcome Dr. Dan Schott.

 

Takeaways: 

  • Continuously assess and address the evolving needs of the communities you serve. Stay engaged with the community to understand their changing requirements. 
  • Be adaptable in your business practices to navigate challenges such as staffing changes and fluctuating workloads. Be prepared to restructure or downsize if necessary to maintain operational efficiency.
  • Clearly communicate the value of your services, particularly those that may not be covered by insurance, to ensure patients understand their importance. Invest time in patient education about the benefits of certain procedures or diagnostic tests.
  • Stay current with technological advances to improve diagnostic accuracy and patient care. Invest in training and certification, such as laser certification, to broaden the scope of your practice.
  • Increase your brand recognition within the professional community through active participation in association meetings and industry events. Network with peers to share best practices and stay informed about industry trends.
  • Approach patient care with a focus on functionality, ensuring that you are meeting their needs effectively. Make accurate diagnoses to avoid unnecessary referrals, saving time and resources for both your practice and patients.

Quote of the Show:

  • “We're human beings. We're just one person. So, sometimes we cannot possibly do everything. ” - Dan Schott


Links:


Ways to Tune In:

]]> On this week’s episode of Optometrists Building Empires, host, Ankit Patel, had the honor of talking to Dr. Dan Schott, a third-generation optometrist committed to providing exceptional eye care and continuing his family's legacy. Discover how nurturing a generational business, focusing on community needs, and adapting to changes in healthcare have shaped Dr. Schott's journey. If you're curious about evolving in the optometry field or just love a good success story, this episode is for you! Now, without further ado, let's welcome Dr. Dan Schott.

 

Takeaways: 

  • Continuously assess and address the evolving needs of the communities you serve. Stay engaged with the community to understand their changing requirements. 
  • Be adaptable in your business practices to navigate challenges such as staffing changes and fluctuating workloads. Be prepared to restructure or downsize if necessary to maintain operational efficiency.
  • Clearly communicate the value of your services, particularly those that may not be covered by insurance, to ensure patients understand their importance. Invest time in patient education about the benefits of certain procedures or diagnostic tests.
  • Stay current with technological advances to improve diagnostic accuracy and patient care. Invest in training and certification, such as laser certification, to broaden the scope of your practice.
  • Increase your brand recognition within the professional community through active participation in association meetings and industry events. Network with peers to share best practices and stay informed about industry trends.
  • Approach patient care with a focus on functionality, ensuring that you are meeting their needs effectively. Make accurate diagnoses to avoid unnecessary referrals, saving time and resources for both your practice and patients.

Quote of the Show:

  • “We're human beings. We're just one person. So, sometimes we cannot possibly do everything. ” - Dan Schott


Links:


Ways to Tune In:

]]> Thu, 05 Dec 2024 05:00:00 -0500 Ankit Patel Ankit Patel 1661 On this week’s episode of Optometrists Building Empires, host, Ankit Patel, had the honor of talking to Dr. Dan Schott, a third-generation optometrist committed to providing exceptional eye care and continuing his family's legacy. Discover how nurturing a generational business, focusing on community needs, and adapting to changes in healthcare have shaped Dr. Schott's journey. If you're curious about evolving in the optometry field or just love a good success story, this episode is for you! Now, without further ado, let's welcome Dr. Dan Schott.

 

Takeaways: 

  • Continuously assess and address the evolving needs of the communities you serve. Stay engaged with the community to understand their changing requirements. 
  • Be adaptable in your business practices to navigate challenges such as staffing changes and fluctuating workloads. Be prepared to restructure or downsize if necessary to maintain operational efficiency.
  • Clearly communicate the value of your services, particularly those that may not be covered by insurance, to ensure patients understand their importance. Invest time in patient education about the benefits of certain procedures or diagnostic tests.
  • Stay current with technological advances to improve diagnostic accuracy and patient care. Invest in training and certification, such as laser certification, to broaden the scope of your practice.
  • Increase your brand recognition within the professional community through active participation in association meetings and industry events. Network with peers to share best practices and stay informed about industry trends.
  • Approach patient care with a focus on functionality, ensuring that you are meeting their needs effectively. Make accurate diagnoses to avoid unnecessary referrals, saving time and resources for both your practice and patients.

Quote of the Show:

  • “We're human beings. We're just one person. So, sometimes we cannot possibly do everything. ” - Dan Schott


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Patience and Persistence - Ryan Corte - Optometrists Building Empires - Episode # 016 16 16 Patience and Persistence - Ryan Corte - Optometrists Building Empires - Episode # 016 full a7a8bd16-52ce-487c-8161-ba40acbd0132 https://share.transistor.fm/s/8443f640 Take your optometry practice to the next level with powerful insights about clinical expertise and entrepreneurial spirit from an impressive optometrist and business owner. This week, Ryan Corte, Co-Owner & Optometrist at Northlake Eye, dives into the fascinating world of contact lenses, dry eye disease, and the unique challenges and innovations in optometry. Ryan provides valuable tips on patient care, business strategy, and managing a thriving optometric practice. Get motivated to expand your skills, build a top-notch team, and maximize your success.

 

Takeaways:

  • Be patient with the process. Success doesn't happen overnight. Take the time to understand and navigate through challenges rather than rushing into decisions.
  • Evaluate opportunities thoroughly before making any major business moves, such as acquiring a practice or partnering with corporate entities, ensure you have thoroughly evaluated the pros and cons.
  • Prepare for pivotal moments. Always prepare for important presentations or decisions. Don't rely solely on confidence; thorough preparation is key. Use failures and challenges as learning experiences to refine strategies and improve performance in the future.
  • Continuous recruitment. Always be on the lookout for potential team members. Building a strong, reliable team is an ongoing process.
  • Foster a supportive team environment. Encourage your team by recognizing and nurturing their strengths while providing the necessary support for their weaknesses.
  • Stay adaptable and flexible. Be open to change and willing to pivot your strategies as needed to stay ahead in your industry, especially with changing technologies.


Quote of the Show:

  • “Persistence is absolutely critical if you want to build, scale, and grow an empire, or just be happy in your professional career because it's not all rainbows and butterflies.” - Ryan Corte 


Links:


Ways to Tune In:

]]> Take your optometry practice to the next level with powerful insights about clinical expertise and entrepreneurial spirit from an impressive optometrist and business owner. This week, Ryan Corte, Co-Owner & Optometrist at Northlake Eye, dives into the fascinating world of contact lenses, dry eye disease, and the unique challenges and innovations in optometry. Ryan provides valuable tips on patient care, business strategy, and managing a thriving optometric practice. Get motivated to expand your skills, build a top-notch team, and maximize your success.

 

Takeaways:

  • Be patient with the process. Success doesn't happen overnight. Take the time to understand and navigate through challenges rather than rushing into decisions.
  • Evaluate opportunities thoroughly before making any major business moves, such as acquiring a practice or partnering with corporate entities, ensure you have thoroughly evaluated the pros and cons.
  • Prepare for pivotal moments. Always prepare for important presentations or decisions. Don't rely solely on confidence; thorough preparation is key. Use failures and challenges as learning experiences to refine strategies and improve performance in the future.
  • Continuous recruitment. Always be on the lookout for potential team members. Building a strong, reliable team is an ongoing process.
  • Foster a supportive team environment. Encourage your team by recognizing and nurturing their strengths while providing the necessary support for their weaknesses.
  • Stay adaptable and flexible. Be open to change and willing to pivot your strategies as needed to stay ahead in your industry, especially with changing technologies.


Quote of the Show:

  • “Persistence is absolutely critical if you want to build, scale, and grow an empire, or just be happy in your professional career because it's not all rainbows and butterflies.” - Ryan Corte 


Links:


Ways to Tune In:

]]> Wed, 27 Nov 2024 05:00:00 -0500 Ankit Patel Ankit Patel 2108 Take your optometry practice to the next level with powerful insights about clinical expertise and entrepreneurial spirit from an impressive optometrist and business owner. This week, Ryan Corte, Co-Owner & Optometrist at Northlake Eye, dives into the fascinating world of contact lenses, dry eye disease, and the unique challenges and innovations in optometry. Ryan provides valuable tips on patient care, business strategy, and managing a thriving optometric practice. Get motivated to expand your skills, build a top-notch team, and maximize your success.

 

Takeaways:

  • Be patient with the process. Success doesn't happen overnight. Take the time to understand and navigate through challenges rather than rushing into decisions.
  • Evaluate opportunities thoroughly before making any major business moves, such as acquiring a practice or partnering with corporate entities, ensure you have thoroughly evaluated the pros and cons.
  • Prepare for pivotal moments. Always prepare for important presentations or decisions. Don't rely solely on confidence; thorough preparation is key. Use failures and challenges as learning experiences to refine strategies and improve performance in the future.
  • Continuous recruitment. Always be on the lookout for potential team members. Building a strong, reliable team is an ongoing process.
  • Foster a supportive team environment. Encourage your team by recognizing and nurturing their strengths while providing the necessary support for their weaknesses.
  • Stay adaptable and flexible. Be open to change and willing to pivot your strategies as needed to stay ahead in your industry, especially with changing technologies.


Quote of the Show:

  • “Persistence is absolutely critical if you want to build, scale, and grow an empire, or just be happy in your professional career because it's not all rainbows and butterflies.” - Ryan Corte 


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman The Mission-Driven Optometrist - Chad Davis - Optometrists Building Empires - Episode # 015 15 15 The Mission-Driven Optometrist - Chad Davis - Optometrists Building Empires - Episode # 015 full eb936184-042d-4433-bf87-1a5106ce2d76 https://share.transistor.fm/s/72cf13cb Gain unparalleled insights into the world of optometry and business growth with this week’s guest, Optometrist and Director of Professional Affairs, Dr. Chad Davis. As an active member of prestigious optometric associations and with a proven track record of scaling a practice to multiple locations, Dr. Davis shares his journey and strategies that have led him to success. From his comprehensive eye care expertise to his passion for specialty contact lenses, Dr. Davis brings valuable perspectives on expanding your practice and adhering to a mission-driven approach. Don't miss this opportunity to boost your knowledge and get inspired by Dr. Chad Davis's story of professional and personal growth.

 


Takeaways:

  • Define a Clear Mission. Simplify your mission statement to make it focused and actionable. Ensure that it clearly centers on serving your clients and empowering your team.
  • Build Strong Infrastructure. Invest in robust infrastructure and support systems that allow for scalable growth. Create processes and protocols that your team can rely on during periods of expansion.
  • Continual Learning and Adaptation. Cultivate a culture of continual learning within your organization. Encourage curiosity and openness to new approaches, both for personal and professional growth.
  • Develop strategies for effective recruitment and retention, particularly in challenging times. Consider innovative staffing solutions, such as centralized processes or specialized roles.
  • Reflect on your own leadership style and areas for improvement. Work on self-awareness and emotional intelligence to better navigate challenges and support your team.
  • Make it a priority to engage with your team regularly. Offer support, listen to their concerns, and involve them in decision-making processes to boost morale and commitment.
  • Encourage a healthy work-life balance for yourself and your team members. Share personal interests and hobbies with your team to foster a well-rounded and supportive work environment.


Quote of the Show:

  • “There's so much power in chasing your passion and developing a mission around it.” - Chad Davis

Links:


Ways to Tune In:

]]> Gain unparalleled insights into the world of optometry and business growth with this week’s guest, Optometrist and Director of Professional Affairs, Dr. Chad Davis. As an active member of prestigious optometric associations and with a proven track record of scaling a practice to multiple locations, Dr. Davis shares his journey and strategies that have led him to success. From his comprehensive eye care expertise to his passion for specialty contact lenses, Dr. Davis brings valuable perspectives on expanding your practice and adhering to a mission-driven approach. Don't miss this opportunity to boost your knowledge and get inspired by Dr. Chad Davis's story of professional and personal growth.

 


Takeaways:

  • Define a Clear Mission. Simplify your mission statement to make it focused and actionable. Ensure that it clearly centers on serving your clients and empowering your team.
  • Build Strong Infrastructure. Invest in robust infrastructure and support systems that allow for scalable growth. Create processes and protocols that your team can rely on during periods of expansion.
  • Continual Learning and Adaptation. Cultivate a culture of continual learning within your organization. Encourage curiosity and openness to new approaches, both for personal and professional growth.
  • Develop strategies for effective recruitment and retention, particularly in challenging times. Consider innovative staffing solutions, such as centralized processes or specialized roles.
  • Reflect on your own leadership style and areas for improvement. Work on self-awareness and emotional intelligence to better navigate challenges and support your team.
  • Make it a priority to engage with your team regularly. Offer support, listen to their concerns, and involve them in decision-making processes to boost morale and commitment.
  • Encourage a healthy work-life balance for yourself and your team members. Share personal interests and hobbies with your team to foster a well-rounded and supportive work environment.


Quote of the Show:

  • “There's so much power in chasing your passion and developing a mission around it.” - Chad Davis

Links:


Ways to Tune In:

]]> Thu, 21 Nov 2024 05:00:00 -0500 Ankit Patel Ankit Patel 2040 Gain unparalleled insights into the world of optometry and business growth with this week’s guest, Optometrist and Director of Professional Affairs, Dr. Chad Davis. As an active member of prestigious optometric associations and with a proven track record of scaling a practice to multiple locations, Dr. Davis shares his journey and strategies that have led him to success. From his comprehensive eye care expertise to his passion for specialty contact lenses, Dr. Davis brings valuable perspectives on expanding your practice and adhering to a mission-driven approach. Don't miss this opportunity to boost your knowledge and get inspired by Dr. Chad Davis's story of professional and personal growth.

 


Takeaways:

  • Define a Clear Mission. Simplify your mission statement to make it focused and actionable. Ensure that it clearly centers on serving your clients and empowering your team.
  • Build Strong Infrastructure. Invest in robust infrastructure and support systems that allow for scalable growth. Create processes and protocols that your team can rely on during periods of expansion.
  • Continual Learning and Adaptation. Cultivate a culture of continual learning within your organization. Encourage curiosity and openness to new approaches, both for personal and professional growth.
  • Develop strategies for effective recruitment and retention, particularly in challenging times. Consider innovative staffing solutions, such as centralized processes or specialized roles.
  • Reflect on your own leadership style and areas for improvement. Work on self-awareness and emotional intelligence to better navigate challenges and support your team.
  • Make it a priority to engage with your team regularly. Offer support, listen to their concerns, and involve them in decision-making processes to boost morale and commitment.
  • Encourage a healthy work-life balance for yourself and your team members. Share personal interests and hobbies with your team to foster a well-rounded and supportive work environment.


Quote of the Show:

  • “There's so much power in chasing your passion and developing a mission around it.” - Chad Davis

Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman The Secrets to Success - Richard Levin - Optometrists Building Empires - Episode # 014 14 14 The Secrets to Success - Richard Levin - Optometrists Building Empires - Episode # 014 full d681368e-983a-4078-befc-d84ebb364c80 https://share.transistor.fm/s/0a805f06 Take your eye care practice to the next level with invaluable insights into vertical integration, compassionate patient care, and exceptional growth strategies. Discover how to expand your practice network seamlessly and boost both patient and employee satisfaction. Today's special guest is Dr. Richard Levin, CEO and Optometrist of Levin Eye Care. He shares his secrets to developing a thriving eye care empire while maintaining a focus on quality and community. Prepare to be inspired and motivated to implement proven strategies that will maximize your practice's potential and foster a trusted, empathetic environment for all. Let’s get started!

 

Takeaways: 

  • Focus on convenience for patients. Adopt strategies that make your services more accessible and convenient for your patients. For example, consider aligning your optometry offices near popular local businesses to benefit from their foot traffic.
  • Emphasize personal connection. Train your staff and yourself to connect personally with patients. Little touches, like remembering personal details about their lives, can significantly enhance patient loyalty.
  • Invest in modernizing operational systems like electronic health records (EHR) and practice management software to streamline workflows and enhance patient experience.
  • Leverage your existing patient base. Before seeking out new patients, ensure you maximize the potential of your existing patient base through efficient recall strategies and personal outreach.
  • Make financial and operational decisions based on data analytics. Have robust systems and processes in place to predict revenue and manage expenses effectively.
  • Focus on culture and retention. Build a strong company culture based on transparency, trust, and a supportive environment to retain staff.


Quote of the Show:

  • “This business is the vehicle to allow people to be bigger and better than they ever thought they could be.” - Richard Levin

Links:


Ways to Tune In:

]]> Take your eye care practice to the next level with invaluable insights into vertical integration, compassionate patient care, and exceptional growth strategies. Discover how to expand your practice network seamlessly and boost both patient and employee satisfaction. Today's special guest is Dr. Richard Levin, CEO and Optometrist of Levin Eye Care. He shares his secrets to developing a thriving eye care empire while maintaining a focus on quality and community. Prepare to be inspired and motivated to implement proven strategies that will maximize your practice's potential and foster a trusted, empathetic environment for all. Let’s get started!

 

Takeaways: 

  • Focus on convenience for patients. Adopt strategies that make your services more accessible and convenient for your patients. For example, consider aligning your optometry offices near popular local businesses to benefit from their foot traffic.
  • Emphasize personal connection. Train your staff and yourself to connect personally with patients. Little touches, like remembering personal details about their lives, can significantly enhance patient loyalty.
  • Invest in modernizing operational systems like electronic health records (EHR) and practice management software to streamline workflows and enhance patient experience.
  • Leverage your existing patient base. Before seeking out new patients, ensure you maximize the potential of your existing patient base through efficient recall strategies and personal outreach.
  • Make financial and operational decisions based on data analytics. Have robust systems and processes in place to predict revenue and manage expenses effectively.
  • Focus on culture and retention. Build a strong company culture based on transparency, trust, and a supportive environment to retain staff.


Quote of the Show:

  • “This business is the vehicle to allow people to be bigger and better than they ever thought they could be.” - Richard Levin

Links:


Ways to Tune In:

]]> Thu, 14 Nov 2024 05:00:00 -0500 Ankit Patel Ankit Patel 2805 Take your eye care practice to the next level with invaluable insights into vertical integration, compassionate patient care, and exceptional growth strategies. Discover how to expand your practice network seamlessly and boost both patient and employee satisfaction. Today's special guest is Dr. Richard Levin, CEO and Optometrist of Levin Eye Care. He shares his secrets to developing a thriving eye care empire while maintaining a focus on quality and community. Prepare to be inspired and motivated to implement proven strategies that will maximize your practice's potential and foster a trusted, empathetic environment for all. Let’s get started!

 

Takeaways: 

  • Focus on convenience for patients. Adopt strategies that make your services more accessible and convenient for your patients. For example, consider aligning your optometry offices near popular local businesses to benefit from their foot traffic.
  • Emphasize personal connection. Train your staff and yourself to connect personally with patients. Little touches, like remembering personal details about their lives, can significantly enhance patient loyalty.
  • Invest in modernizing operational systems like electronic health records (EHR) and practice management software to streamline workflows and enhance patient experience.
  • Leverage your existing patient base. Before seeking out new patients, ensure you maximize the potential of your existing patient base through efficient recall strategies and personal outreach.
  • Make financial and operational decisions based on data analytics. Have robust systems and processes in place to predict revenue and manage expenses effectively.
  • Focus on culture and retention. Build a strong company culture based on transparency, trust, and a supportive environment to retain staff.


Quote of the Show:

  • “This business is the vehicle to allow people to be bigger and better than they ever thought they could be.” - Richard Levin

Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Embracing Resilience in Optometry - Ayesha Butt - Optometrists Building Empires - Episode # 013 13 13 Embracing Resilience in Optometry - Ayesha Butt - Optometrists Building Empires - Episode # 013 full 403e69f4-86d0-4f94-b37e-0c32596fc5c7 https://share.transistor.fm/s/275a690a Get ready to elevate your eye care practice with insights into patient experience and resilience. Discover how to thrive in the face of challenges and grow your practice into an empire. Today's guest is none other than Dr. Ayesha Butt, a leading therapeutic optometrist and visionary practice owner. You will gain valuable tips on patient care, business growth, and maintaining balance as a healthcare professional. Join us as we delve into the journey of Dr. Ayesha Butt on Optometrists Building Empires.

 

Takeaways:

  • Be consistent and resilient. Success in any field, including optometry, requires consistency and the ability to bounce back from failures. Keep trying and don't get discouraged by setbacks.
  • Always put your patient's needs first. Effective communication from the moment they enter to the moment they leave your practice ensures a superior patient experience.
  • Focusing on specialized services like NeuroLens, Ortho-K, and Dry Eye treatments, which are often not covered by insurance, can provide additional revenue streams while enhancing patient care.
  • When purchasing or opening a new practice, choose a location where you live and are part of the community. Your presence and involvement in the community can significantly contribute to your practice's success.
  • Invest more in treatment options rather than diagnostics. Patients are more interested in treatments that resolve their issues than in knowing detailed diagnostics without actionable solutions.
  • Be proactive in prescribing necessary products like prescription sunglasses and computer glasses. Educate your patients about the benefits and trust they will follow through, even if it's out of pocket.
  • Continuous learning and adapting to new technologies and treatments are crucial. Attend seminars, educational events, and always stay updated with the latest in your field.


Quote of the Show:

  • “If you think in your heart you can do it, you can do it. You can make it happen. It doesn't have to be perfect.” - Ayesha Butt


Links:


Ways to Tune In:

]]> Get ready to elevate your eye care practice with insights into patient experience and resilience. Discover how to thrive in the face of challenges and grow your practice into an empire. Today's guest is none other than Dr. Ayesha Butt, a leading therapeutic optometrist and visionary practice owner. You will gain valuable tips on patient care, business growth, and maintaining balance as a healthcare professional. Join us as we delve into the journey of Dr. Ayesha Butt on Optometrists Building Empires.

 

Takeaways:

  • Be consistent and resilient. Success in any field, including optometry, requires consistency and the ability to bounce back from failures. Keep trying and don't get discouraged by setbacks.
  • Always put your patient's needs first. Effective communication from the moment they enter to the moment they leave your practice ensures a superior patient experience.
  • Focusing on specialized services like NeuroLens, Ortho-K, and Dry Eye treatments, which are often not covered by insurance, can provide additional revenue streams while enhancing patient care.
  • When purchasing or opening a new practice, choose a location where you live and are part of the community. Your presence and involvement in the community can significantly contribute to your practice's success.
  • Invest more in treatment options rather than diagnostics. Patients are more interested in treatments that resolve their issues than in knowing detailed diagnostics without actionable solutions.
  • Be proactive in prescribing necessary products like prescription sunglasses and computer glasses. Educate your patients about the benefits and trust they will follow through, even if it's out of pocket.
  • Continuous learning and adapting to new technologies and treatments are crucial. Attend seminars, educational events, and always stay updated with the latest in your field.


Quote of the Show:

  • “If you think in your heart you can do it, you can do it. You can make it happen. It doesn't have to be perfect.” - Ayesha Butt


Links:


Ways to Tune In:

]]> Thu, 07 Nov 2024 05:00:00 -0500 Ankit Patel Ankit Patel 2885 Get ready to elevate your eye care practice with insights into patient experience and resilience. Discover how to thrive in the face of challenges and grow your practice into an empire. Today's guest is none other than Dr. Ayesha Butt, a leading therapeutic optometrist and visionary practice owner. You will gain valuable tips on patient care, business growth, and maintaining balance as a healthcare professional. Join us as we delve into the journey of Dr. Ayesha Butt on Optometrists Building Empires.

 

Takeaways:

  • Be consistent and resilient. Success in any field, including optometry, requires consistency and the ability to bounce back from failures. Keep trying and don't get discouraged by setbacks.
  • Always put your patient's needs first. Effective communication from the moment they enter to the moment they leave your practice ensures a superior patient experience.
  • Focusing on specialized services like NeuroLens, Ortho-K, and Dry Eye treatments, which are often not covered by insurance, can provide additional revenue streams while enhancing patient care.
  • When purchasing or opening a new practice, choose a location where you live and are part of the community. Your presence and involvement in the community can significantly contribute to your practice's success.
  • Invest more in treatment options rather than diagnostics. Patients are more interested in treatments that resolve their issues than in knowing detailed diagnostics without actionable solutions.
  • Be proactive in prescribing necessary products like prescription sunglasses and computer glasses. Educate your patients about the benefits and trust they will follow through, even if it's out of pocket.
  • Continuous learning and adapting to new technologies and treatments are crucial. Attend seminars, educational events, and always stay updated with the latest in your field.


Quote of the Show:

  • “If you think in your heart you can do it, you can do it. You can make it happen. It doesn't have to be perfect.” - Ayesha Butt


Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Eyes on Excellence: Anith Pillai- Optometrists Building Empires - Episode # 012 12 12 Eyes on Excellence: Anith Pillai- Optometrists Building Empires - Episode # 012 full 979b4e53-f173-4fc2-8587-d5e81c537a41 https://share.transistor.fm/s/8e50a2ec Elevate your optometry practice with expert advice from Dr. Anith Pillai,co-owner of Evolutionary Eye Care. Anith sits down with host Ankit Patel to uncover strategies for scaling your practice, effective team management, and staying at the forefront of the ever-evolving eye care industry. Dr. Pillai offers valuable insights on delegation, smart risk-taking, and the powerful effects of positive reinforcement on team performance. Gain inspiration from his experiences and learn practical tips for innovating and expanding your own practice. 


 

Takeaways:

  • Delegate Responsibilities. Empower your team members to take on more responsibilities. This will allow you to focus on growth and innovation.
  • Take Calculated Risks. Carefully assess risks with a thorough analysis of metrics. Look for opportunities that present a good balance between potential success and manageable failure rates.
  • Implement Video Training. Use video training tools like Loom to create instructional content. This will save time and ensure consistency in training new staff members.
  • Use Positive Reinforcement. Shift your focus towards highlighting positive achievements more than negative ones. This boosts team morale and productivity.
  • Utilize Virtual Assistants. Delegate administrative tasks and patient interactions to virtual assistants to free up time for more critical activities. 
  • Invest in Staff Development: Continuously invest in the development of your staff through training and upskilling. This will help maintain a high standard of service and prepare for internal promotions.
  • Proactively Manage Work-Life Balance: Ensure that you schedule time for personal activities and family, just as you schedule professional commitments. This balance is essential for long-term satisfaction and productivity.


Quote of the Show:

  • “I needed to realize it's so important, maybe the most important to highlight their wins and not so much highlight their losses and deficiencies. ” - Anith Pillai

Links:


Ways to Tune In:

]]> Elevate your optometry practice with expert advice from Dr. Anith Pillai,co-owner of Evolutionary Eye Care. Anith sits down with host Ankit Patel to uncover strategies for scaling your practice, effective team management, and staying at the forefront of the ever-evolving eye care industry. Dr. Pillai offers valuable insights on delegation, smart risk-taking, and the powerful effects of positive reinforcement on team performance. Gain inspiration from his experiences and learn practical tips for innovating and expanding your own practice. 


 

Takeaways:

  • Delegate Responsibilities. Empower your team members to take on more responsibilities. This will allow you to focus on growth and innovation.
  • Take Calculated Risks. Carefully assess risks with a thorough analysis of metrics. Look for opportunities that present a good balance between potential success and manageable failure rates.
  • Implement Video Training. Use video training tools like Loom to create instructional content. This will save time and ensure consistency in training new staff members.
  • Use Positive Reinforcement. Shift your focus towards highlighting positive achievements more than negative ones. This boosts team morale and productivity.
  • Utilize Virtual Assistants. Delegate administrative tasks and patient interactions to virtual assistants to free up time for more critical activities. 
  • Invest in Staff Development: Continuously invest in the development of your staff through training and upskilling. This will help maintain a high standard of service and prepare for internal promotions.
  • Proactively Manage Work-Life Balance: Ensure that you schedule time for personal activities and family, just as you schedule professional commitments. This balance is essential for long-term satisfaction and productivity.


Quote of the Show:

  • “I needed to realize it's so important, maybe the most important to highlight their wins and not so much highlight their losses and deficiencies. ” - Anith Pillai

Links:


Ways to Tune In:

]]> Thu, 31 Oct 2024 05:00:00 -0400 Ankit Patel Ankit Patel 2419 Elevate your optometry practice with expert advice from Dr. Anith Pillai,co-owner of Evolutionary Eye Care. Anith sits down with host Ankit Patel to uncover strategies for scaling your practice, effective team management, and staying at the forefront of the ever-evolving eye care industry. Dr. Pillai offers valuable insights on delegation, smart risk-taking, and the powerful effects of positive reinforcement on team performance. Gain inspiration from his experiences and learn practical tips for innovating and expanding your own practice. 


 

Takeaways:

  • Delegate Responsibilities. Empower your team members to take on more responsibilities. This will allow you to focus on growth and innovation.
  • Take Calculated Risks. Carefully assess risks with a thorough analysis of metrics. Look for opportunities that present a good balance between potential success and manageable failure rates.
  • Implement Video Training. Use video training tools like Loom to create instructional content. This will save time and ensure consistency in training new staff members.
  • Use Positive Reinforcement. Shift your focus towards highlighting positive achievements more than negative ones. This boosts team morale and productivity.
  • Utilize Virtual Assistants. Delegate administrative tasks and patient interactions to virtual assistants to free up time for more critical activities. 
  • Invest in Staff Development: Continuously invest in the development of your staff through training and upskilling. This will help maintain a high standard of service and prepare for internal promotions.
  • Proactively Manage Work-Life Balance: Ensure that you schedule time for personal activities and family, just as you schedule professional commitments. This balance is essential for long-term satisfaction and productivity.


Quote of the Show:

  • “I needed to realize it's so important, maybe the most important to highlight their wins and not so much highlight their losses and deficiencies. ” - Anith Pillai

Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Building Practices with Purpose - Adam Cmejla - Optometrists Building Empires - Episode # 011 11 11 Building Practices with Purpose - Adam Cmejla - Optometrists Building Empires - Episode # 011 full 0bfc4242-e412-4c74-b584-44197c7fcd45 https://share.transistor.fm/s/5e8384c0 Ready to supercharge your financial strategies and build your optometry empire? Our guest today is Adam Cmejla, a powerhouse in financial advising dedicated to optometrists nationwide. He is the founder and president of Integrated Planning and Wealth Management. In this episode, we'll uncover the secrets behind his expertise, from planning life on purpose to intentional practice ownership. Get ready to take your financial planning to the next level and learn how to optimize your business for ultimate success. Welcome to another exciting episode of Optometrist Building Empires!

 

Takeaways:

  • Establish Clear Goals. Begin with the end in mind and create concrete goals. Communicate these objectives clearly to your team to ensure everyone is aligned.
  • Adopt a Strategic Approach. Regularly set aside time to work on the business, not just in it. Focus on strategies such as increasing patient inflow, enhancing patient experience, and optimizing operational efficiency.
  • Leverage Technology Correctly. Implement new technology or equipment only after thorough planning. Calculate the return on investment and ensure your team is equipped to maximize its benefits.
  • Focus on Training and Development. Continuous training and development for your team should be a priority. Build a training program that updates and enhances the skills of your staff.
  • Measure and Analyze Key Metrics. Regularly review financial statements, patient feedback, and other critical metrics. Use this data to make informed decisions and to track the progress of business goals.
  • Develop a Succession Plan. Plan for the future by developing a succession plan. Identify and mentor potential leaders within your organization to ensure the continuity of your business.
  • Always prioritize patient care and experience. Happy patients are more likely to return, refer others, and leave positive reviews, which contributes to practice growth.


Quote of the Show:

  • “As long as we are delivering value into the world, there is an infinite amount of value that we can provide.” - Adam Cmejla

Links:


Book Shoutouts: 

Who Not How by Dan Sullivan: https://www.amazon.com/Who-Not-How-Accelerating-Teamwork-ebook/dp/B0867ZJ151 

The Effective Executive by Peter Drucker: https://www.amazon.com/Effective-Executive-Definitive-Harperbusiness-Essentials/dp/0060833459 

Atomic Habits by James Clear: https://www.amazon.com/Atomic-Habits-Proven-Build-Break/dp/0735211299 

7 Habits of Highly Effective People by Dr. Stephen Covey: https://www.amazon.com/Habits-Highly-Effective-People-Powerful/dp/0743269519 

Profit First by Mike Michalowicz: https://www.amazon.com/Profit-First-Transform-Cash-Eating-Money-Making/dp/073521414X/ref=asc_df_073521414X/?tag=hyprod-20&linkCode=df0&hvadid=693502746917&hvpos=&hvnetw=g&hvrand=6045037668158536149&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=1021903&hvtargid=pla-298926601855&psc=1&mcid=9fb5286c0d68364aa8d7a52362ff4a3d 

 


Ways to Tune In:

]]> Ready to supercharge your financial strategies and build your optometry empire? Our guest today is Adam Cmejla, a powerhouse in financial advising dedicated to optometrists nationwide. He is the founder and president of Integrated Planning and Wealth Management. In this episode, we'll uncover the secrets behind his expertise, from planning life on purpose to intentional practice ownership. Get ready to take your financial planning to the next level and learn how to optimize your business for ultimate success. Welcome to another exciting episode of Optometrist Building Empires!

 

Takeaways:

  • Establish Clear Goals. Begin with the end in mind and create concrete goals. Communicate these objectives clearly to your team to ensure everyone is aligned.
  • Adopt a Strategic Approach. Regularly set aside time to work on the business, not just in it. Focus on strategies such as increasing patient inflow, enhancing patient experience, and optimizing operational efficiency.
  • Leverage Technology Correctly. Implement new technology or equipment only after thorough planning. Calculate the return on investment and ensure your team is equipped to maximize its benefits.
  • Focus on Training and Development. Continuous training and development for your team should be a priority. Build a training program that updates and enhances the skills of your staff.
  • Measure and Analyze Key Metrics. Regularly review financial statements, patient feedback, and other critical metrics. Use this data to make informed decisions and to track the progress of business goals.
  • Develop a Succession Plan. Plan for the future by developing a succession plan. Identify and mentor potential leaders within your organization to ensure the continuity of your business.
  • Always prioritize patient care and experience. Happy patients are more likely to return, refer others, and leave positive reviews, which contributes to practice growth.


Quote of the Show:

  • “As long as we are delivering value into the world, there is an infinite amount of value that we can provide.” - Adam Cmejla

Links:


Book Shoutouts: 

Who Not How by Dan Sullivan: https://www.amazon.com/Who-Not-How-Accelerating-Teamwork-ebook/dp/B0867ZJ151 

The Effective Executive by Peter Drucker: https://www.amazon.com/Effective-Executive-Definitive-Harperbusiness-Essentials/dp/0060833459 

Atomic Habits by James Clear: https://www.amazon.com/Atomic-Habits-Proven-Build-Break/dp/0735211299 

7 Habits of Highly Effective People by Dr. Stephen Covey: https://www.amazon.com/Habits-Highly-Effective-People-Powerful/dp/0743269519 

Profit First by Mike Michalowicz: https://www.amazon.com/Profit-First-Transform-Cash-Eating-Money-Making/dp/073521414X/ref=asc_df_073521414X/?tag=hyprod-20&linkCode=df0&hvadid=693502746917&hvpos=&hvnetw=g&hvrand=6045037668158536149&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=1021903&hvtargid=pla-298926601855&psc=1&mcid=9fb5286c0d68364aa8d7a52362ff4a3d 

 


Ways to Tune In:

]]> Thu, 24 Oct 2024 05:00:00 -0400 Ankit Patel Ankit Patel 2955 Ready to supercharge your financial strategies and build your optometry empire? Our guest today is Adam Cmejla, a powerhouse in financial advising dedicated to optometrists nationwide. He is the founder and president of Integrated Planning and Wealth Management. In this episode, we'll uncover the secrets behind his expertise, from planning life on purpose to intentional practice ownership. Get ready to take your financial planning to the next level and learn how to optimize your business for ultimate success. Welcome to another exciting episode of Optometrist Building Empires!

 

Takeaways:

  • Establish Clear Goals. Begin with the end in mind and create concrete goals. Communicate these objectives clearly to your team to ensure everyone is aligned.
  • Adopt a Strategic Approach. Regularly set aside time to work on the business, not just in it. Focus on strategies such as increasing patient inflow, enhancing patient experience, and optimizing operational efficiency.
  • Leverage Technology Correctly. Implement new technology or equipment only after thorough planning. Calculate the return on investment and ensure your team is equipped to maximize its benefits.
  • Focus on Training and Development. Continuous training and development for your team should be a priority. Build a training program that updates and enhances the skills of your staff.
  • Measure and Analyze Key Metrics. Regularly review financial statements, patient feedback, and other critical metrics. Use this data to make informed decisions and to track the progress of business goals.
  • Develop a Succession Plan. Plan for the future by developing a succession plan. Identify and mentor potential leaders within your organization to ensure the continuity of your business.
  • Always prioritize patient care and experience. Happy patients are more likely to return, refer others, and leave positive reviews, which contributes to practice growth.


Quote of the Show:

  • “As long as we are delivering value into the world, there is an infinite amount of value that we can provide.” - Adam Cmejla

Links:


Book Shoutouts: 

Who Not How by Dan Sullivan: https://www.amazon.com/Who-Not-How-Accelerating-Teamwork-ebook/dp/B0867ZJ151 

The Effective Executive by Peter Drucker: https://www.amazon.com/Effective-Executive-Definitive-Harperbusiness-Essentials/dp/0060833459 

Atomic Habits by James Clear: https://www.amazon.com/Atomic-Habits-Proven-Build-Break/dp/0735211299 

7 Habits of Highly Effective People by Dr. Stephen Covey: https://www.amazon.com/Habits-Highly-Effective-People-Powerful/dp/0743269519 

Profit First by Mike Michalowicz: https://www.amazon.com/Profit-First-Transform-Cash-Eating-Money-Making/dp/073521414X/ref=asc_df_073521414X/?tag=hyprod-20&linkCode=df0&hvadid=693502746917&hvpos=&hvnetw=g&hvrand=6045037668158536149&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=1021903&hvtargid=pla-298926601855&psc=1&mcid=9fb5286c0d68364aa8d7a52362ff4a3d 

 


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman 5 Expert Voices on Staffing for Growth - Optometrists Building Empires - Episode # 010 10 10 5 Expert Voices on Staffing for Growth - Optometrists Building Empires - Episode # 010 full 1716c47c-f06d-4683-b603-f408a90a0974 https://share.transistor.fm/s/5682613e Take your business staffing strategy to the next level with insightful advice on growing your empire and developing a visionary team. In this week's episode, we revisit insights from our guests regarding staffing. Discover the secrets to recognizing your limitations, leveraging self-awareness, and identifying key players who can effectively complement your strengths. Learn from leaders who have successfully implemented these strategies and get motivated to build a thriving, dynamic team that will drive your business growth exponentially.

 

Links to Full episodes:

Ways to Tune In:

]]> Take your business staffing strategy to the next level with insightful advice on growing your empire and developing a visionary team. In this week's episode, we revisit insights from our guests regarding staffing. Discover the secrets to recognizing your limitations, leveraging self-awareness, and identifying key players who can effectively complement your strengths. Learn from leaders who have successfully implemented these strategies and get motivated to build a thriving, dynamic team that will drive your business growth exponentially.

 

Links to Full episodes:

Ways to Tune In:

]]> Thu, 17 Oct 2024 05:00:00 -0400 Ankit Patel Ankit Patel 1157 Take your business staffing strategy to the next level with insightful advice on growing your empire and developing a visionary team. In this week's episode, we revisit insights from our guests regarding staffing. Discover the secrets to recognizing your limitations, leveraging self-awareness, and identifying key players who can effectively complement your strengths. Learn from leaders who have successfully implemented these strategies and get motivated to build a thriving, dynamic team that will drive your business growth exponentially.

 

Links to Full episodes:

Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Mastering Emotional Leadership - Chad Fleming - Optometrists Building Empires - Episode # 009 9 9 Mastering Emotional Leadership - Chad Fleming - Optometrists Building Empires - Episode # 009 full 47e89ecd-8be6-4698-8a8d-6b586d9e17d7 https://share.transistor.fm/s/dafbf076 In this week’s episode of Optometrists Building Empires, Ankit sits down with Chad Fleming, Owner and Optometrist at Wichita Optometry. Chad shares powerful insights into leadership, emotional intelligence, and efficiencies in practice management. Discover his secrets of scaling your practice, balancing business and personal growth, and building a resilient team. You will learn vital lessons on continual learning, fostering a positive workplace culture, and managing patient relationships effectively. 

 

Takeaways:

  • Successful growth and integration require adopting new practices and mindsets. Emphasize the importance of continual learning and adopting best practices for leadership and business success.
  • Understanding and integrating the existing culture of new practices when acquiring them is crucial. Be prepared to manage the cultural differences when merging practices to ensure a unified team dynamic.
  •  In leadership and training, it’s essential to demonstrate desired outcomes through actions and examples rather than mere instructions. This approach was echoed in Dr. Fleming's leadership style and his methods of mentoring new associates.
  • Effective leadership is characterized by emotional intelligence, showing grace, and understanding, while also maintaining clear boundaries and expectations.
  • Innovation is extremely important when reducing costs and maintaining profitability, particularly through joining or creating consortiums for better purchasing power.


Quote of the Show:

  • “Do you want profits, or do you want your dad's-old-country-club-way of doing things like they've always been done? You gotta be innovative and you gotta be willing to think differently.” - Chad Fleming

Links:


Ways to Tune In:

]]> In this week’s episode of Optometrists Building Empires, Ankit sits down with Chad Fleming, Owner and Optometrist at Wichita Optometry. Chad shares powerful insights into leadership, emotional intelligence, and efficiencies in practice management. Discover his secrets of scaling your practice, balancing business and personal growth, and building a resilient team. You will learn vital lessons on continual learning, fostering a positive workplace culture, and managing patient relationships effectively. 

 

Takeaways:

  • Successful growth and integration require adopting new practices and mindsets. Emphasize the importance of continual learning and adopting best practices for leadership and business success.
  • Understanding and integrating the existing culture of new practices when acquiring them is crucial. Be prepared to manage the cultural differences when merging practices to ensure a unified team dynamic.
  •  In leadership and training, it’s essential to demonstrate desired outcomes through actions and examples rather than mere instructions. This approach was echoed in Dr. Fleming's leadership style and his methods of mentoring new associates.
  • Effective leadership is characterized by emotional intelligence, showing grace, and understanding, while also maintaining clear boundaries and expectations.
  • Innovation is extremely important when reducing costs and maintaining profitability, particularly through joining or creating consortiums for better purchasing power.


Quote of the Show:

  • “Do you want profits, or do you want your dad's-old-country-club-way of doing things like they've always been done? You gotta be innovative and you gotta be willing to think differently.” - Chad Fleming

Links:


Ways to Tune In:

]]> Thu, 10 Oct 2024 05:00:00 -0400 Ankit Patel Ankit Patel 2597 In this week’s episode of Optometrists Building Empires, Ankit sits down with Chad Fleming, Owner and Optometrist at Wichita Optometry. Chad shares powerful insights into leadership, emotional intelligence, and efficiencies in practice management. Discover his secrets of scaling your practice, balancing business and personal growth, and building a resilient team. You will learn vital lessons on continual learning, fostering a positive workplace culture, and managing patient relationships effectively. 

 

Takeaways:

  • Successful growth and integration require adopting new practices and mindsets. Emphasize the importance of continual learning and adopting best practices for leadership and business success.
  • Understanding and integrating the existing culture of new practices when acquiring them is crucial. Be prepared to manage the cultural differences when merging practices to ensure a unified team dynamic.
  •  In leadership and training, it’s essential to demonstrate desired outcomes through actions and examples rather than mere instructions. This approach was echoed in Dr. Fleming's leadership style and his methods of mentoring new associates.
  • Effective leadership is characterized by emotional intelligence, showing grace, and understanding, while also maintaining clear boundaries and expectations.
  • Innovation is extremely important when reducing costs and maintaining profitability, particularly through joining or creating consortiums for better purchasing power.


Quote of the Show:

  • “Do you want profits, or do you want your dad's-old-country-club-way of doing things like they've always been done? You gotta be innovative and you gotta be willing to think differently.” - Chad Fleming

Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman The Compound Power of Consistency - Tony Turin - Optometrists Building Empires - Episode # 008 8 8 The Compound Power of Consistency - Tony Turin - Optometrists Building Empires - Episode # 008 full 70de7ab5-21bd-4d94-b430-201ee6de2030 https://share.transistor.fm/s/4f30ea34 Discover what it truly means to be an entrepreneurial powerhouse in the field of optometry with Dr. Tony Turin. In this week’s episode, we delve into the entrepreneurial journey of Dr. Turin, a recognized leader known for his clinical expertise and commitment to advancing optometry. From his beginnings in the U.S. Army to becoming the owner of Mount Hood Eye Care with three thriving locations, Dr. Turin shares invaluable lessons on consistency, patient care, and building a successful practice from the ground up. 

 

Takeaways: 

  • Spend extra time with patients and explain their conditions in detail as it can lead to higher patient satisfaction and loyalty, even if seeing fewer patients in a day seems counterintuitive.
  • Hiring 'A' players can significantly outperform multiple average employees. Investing in good staff pays off in productivity and quality care.
  • Running a lean operation by optimizing tasks and utilizing technology for efficiencies, like online patient intake forms, can save time and improve patient care.
  • Establishing trust through personalized care and communication with patients from the first interaction increases patient retention and satisfaction.
  • Enjoying the process of growing and operating a practice is just as important as the financial rewards. Satisfaction in daily activities contributes to long-term success and personal happiness.
  • Engaging in challenging activities outside of work, such as physical adventures, can provide personal growth and build deeper friendships, contributing to overall well-being.


Quote of the Show:

  • “You have to find a way to enjoy the process as well as the profits.” - Tony Turin

Links:


Ways to Tune In:

]]> Discover what it truly means to be an entrepreneurial powerhouse in the field of optometry with Dr. Tony Turin. In this week’s episode, we delve into the entrepreneurial journey of Dr. Turin, a recognized leader known for his clinical expertise and commitment to advancing optometry. From his beginnings in the U.S. Army to becoming the owner of Mount Hood Eye Care with three thriving locations, Dr. Turin shares invaluable lessons on consistency, patient care, and building a successful practice from the ground up. 

 

Takeaways: 

  • Spend extra time with patients and explain their conditions in detail as it can lead to higher patient satisfaction and loyalty, even if seeing fewer patients in a day seems counterintuitive.
  • Hiring 'A' players can significantly outperform multiple average employees. Investing in good staff pays off in productivity and quality care.
  • Running a lean operation by optimizing tasks and utilizing technology for efficiencies, like online patient intake forms, can save time and improve patient care.
  • Establishing trust through personalized care and communication with patients from the first interaction increases patient retention and satisfaction.
  • Enjoying the process of growing and operating a practice is just as important as the financial rewards. Satisfaction in daily activities contributes to long-term success and personal happiness.
  • Engaging in challenging activities outside of work, such as physical adventures, can provide personal growth and build deeper friendships, contributing to overall well-being.


Quote of the Show:

  • “You have to find a way to enjoy the process as well as the profits.” - Tony Turin

Links:


Ways to Tune In:

]]> Thu, 03 Oct 2024 05:00:00 -0400 Ankit Patel Ankit Patel 1981 Discover what it truly means to be an entrepreneurial powerhouse in the field of optometry with Dr. Tony Turin. In this week’s episode, we delve into the entrepreneurial journey of Dr. Turin, a recognized leader known for his clinical expertise and commitment to advancing optometry. From his beginnings in the U.S. Army to becoming the owner of Mount Hood Eye Care with three thriving locations, Dr. Turin shares invaluable lessons on consistency, patient care, and building a successful practice from the ground up. 

 

Takeaways: 

  • Spend extra time with patients and explain their conditions in detail as it can lead to higher patient satisfaction and loyalty, even if seeing fewer patients in a day seems counterintuitive.
  • Hiring 'A' players can significantly outperform multiple average employees. Investing in good staff pays off in productivity and quality care.
  • Running a lean operation by optimizing tasks and utilizing technology for efficiencies, like online patient intake forms, can save time and improve patient care.
  • Establishing trust through personalized care and communication with patients from the first interaction increases patient retention and satisfaction.
  • Enjoying the process of growing and operating a practice is just as important as the financial rewards. Satisfaction in daily activities contributes to long-term success and personal happiness.
  • Engaging in challenging activities outside of work, such as physical adventures, can provide personal growth and build deeper friendships, contributing to overall well-being.


Quote of the Show:

  • “You have to find a way to enjoy the process as well as the profits.” - Tony Turin

Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Eyeing Opportunities - Bradley Grant - Optometrists Building Empires - Episode # 007 7 7 Eyeing Opportunities - Bradley Grant - Optometrists Building Empires - Episode # 007 full c5b1153e-1b64-45c6-8054-23d677495e0f https://share.transistor.fm/s/46f06231 Welcome to Optometrists Building Empires! In today's podcast, Ankit sits down with Dr. Bradley Grant, owner and optometrist at Mid-State Eye & EYE Wisconsin. He is an outstanding optometrist and entrepreneur who has successfully scaled his practice while maintaining a strong commitment to top-notch patient care. Dr. Grant discusses his journey, focusing on his strategy of acquiring underperforming practices in smaller communities and turning them around through improved patient care and strategic business practices.
 
Takeaways: 
~ Instead of following the crowd, look for opportunities where others see challenges. For example, seeking out practices with declining revenues or areas with fewer providers can turn apparent disadvantages into profitable ventures.
~ Investing in smaller communities can yield significant long-term wealth and stability. These communities often appreciate and support local professionals, fostering patient loyalty and business growth.
~ Build a culture where kindness and compassion are core values. This can enhance patient experiences and differentiate your practice within the healthcare landscape. 
~ Implement cross-training for staff so they can cover multiple roles as needed. This flexibility can ensure seamless operations even during staff shortages or peak times, and help maintain high levels of service without overwhelming any single team member.
~ Utilize outsourcing for non-patient-facing tasks like insurance verification, billing, and appointment scheduling. This can reduce turnover, free up front-line staff to focus on patient interactions, and improve overall efficiency and profitability.
~ Embrace technologies such as AI and telehealth to expand your reach. These innovations can help deliver high-quality care remotely and overcome the limitations posed by a shortage of in-person doctors.

Quote of the Show:
~ “There's a misconception that our choice is either to accept poor reimbursements from vision plans or have to go all cash pay. There's just such a wide opportunity in the middle” - Bradley Grant

Links:
~ LinkedIn: https://www.linkedin.com/in/bradley-grant-049a0677/  
~ Mid-state Eye: https://midstateeye.com/
~ EYE Wisconsin: https://eyewisconsin.com/ 

Ways to Tune In:
~ Spotify: https://open.spotify.com/show/5w1H9BBwRXvBSSkexePYxG 
~ Apple Podcasts: https://podcasts.apple.com/us/podcast/optometrists-building-empires/id1762685070 
~ Amazon Music: https://music.amazon.com/podcasts/689a039b-54ce-4f04-b641-66d8640d93d0 
~ Podchaser: https://www.podchaser.com/podcasts/optometrists-building-empires-5812208 

]]> Welcome to Optometrists Building Empires! In today's podcast, Ankit sits down with Dr. Bradley Grant, owner and optometrist at Mid-State Eye & EYE Wisconsin. He is an outstanding optometrist and entrepreneur who has successfully scaled his practice while maintaining a strong commitment to top-notch patient care. Dr. Grant discusses his journey, focusing on his strategy of acquiring underperforming practices in smaller communities and turning them around through improved patient care and strategic business practices.
 
Takeaways: 
~ Instead of following the crowd, look for opportunities where others see challenges. For example, seeking out practices with declining revenues or areas with fewer providers can turn apparent disadvantages into profitable ventures.
~ Investing in smaller communities can yield significant long-term wealth and stability. These communities often appreciate and support local professionals, fostering patient loyalty and business growth.
~ Build a culture where kindness and compassion are core values. This can enhance patient experiences and differentiate your practice within the healthcare landscape. 
~ Implement cross-training for staff so they can cover multiple roles as needed. This flexibility can ensure seamless operations even during staff shortages or peak times, and help maintain high levels of service without overwhelming any single team member.
~ Utilize outsourcing for non-patient-facing tasks like insurance verification, billing, and appointment scheduling. This can reduce turnover, free up front-line staff to focus on patient interactions, and improve overall efficiency and profitability.
~ Embrace technologies such as AI and telehealth to expand your reach. These innovations can help deliver high-quality care remotely and overcome the limitations posed by a shortage of in-person doctors.

Quote of the Show:
~ “There's a misconception that our choice is either to accept poor reimbursements from vision plans or have to go all cash pay. There's just such a wide opportunity in the middle” - Bradley Grant

Links:
~ LinkedIn: https://www.linkedin.com/in/bradley-grant-049a0677/  
~ Mid-state Eye: https://midstateeye.com/
~ EYE Wisconsin: https://eyewisconsin.com/ 

Ways to Tune In:
~ Spotify: https://open.spotify.com/show/5w1H9BBwRXvBSSkexePYxG 
~ Apple Podcasts: https://podcasts.apple.com/us/podcast/optometrists-building-empires/id1762685070 
~ Amazon Music: https://music.amazon.com/podcasts/689a039b-54ce-4f04-b641-66d8640d93d0 
~ Podchaser: https://www.podchaser.com/podcasts/optometrists-building-empires-5812208 

]]> Thu, 26 Sep 2024 05:00:00 -0400 Ankit Patel Ankit Patel 2168 Welcome to Optometrists Building Empires! In today's podcast, Ankit sits down with Dr. Bradley Grant, owner and optometrist at Mid-State Eye & EYE Wisconsin. He is an outstanding optometrist and entrepreneur who has successfully scaled his practice while maintaining a strong commitment to top-notch patient care. Dr. Grant discusses his journey, focusing on his strategy of acquiring underperforming practices in smaller communities and turning them around through improved patient care and strategic business practices.
 
Takeaways: 
~ Instead of following the crowd, look for opportunities where others see challenges. For example, seeking out practices with declining revenues or areas with fewer providers can turn apparent disadvantages into profitable ventures.
~ Investing in smaller communities can yield significant long-term wealth and stability. These communities often appreciate and support local professionals, fostering patient loyalty and business growth.
~ Build a culture where kindness and compassion are core values. This can enhance patient experiences and differentiate your practice within the healthcare landscape. 
~ Implement cross-training for staff so they can cover multiple roles as needed. This flexibility can ensure seamless operations even during staff shortages or peak times, and help maintain high levels of service without overwhelming any single team member.
~ Utilize outsourcing for non-patient-facing tasks like insurance verification, billing, and appointment scheduling. This can reduce turnover, free up front-line staff to focus on patient interactions, and improve overall efficiency and profitability.
~ Embrace technologies such as AI and telehealth to expand your reach. These innovations can help deliver high-quality care remotely and overcome the limitations posed by a shortage of in-person doctors.

Quote of the Show:
~ “There's a misconception that our choice is either to accept poor reimbursements from vision plans or have to go all cash pay. There's just such a wide opportunity in the middle” - Bradley Grant

Links:
~ LinkedIn: https://www.linkedin.com/in/bradley-grant-049a0677/  
~ Mid-state Eye: https://midstateeye.com/
~ EYE Wisconsin: https://eyewisconsin.com/ 

Ways to Tune In:
~ Spotify: https://open.spotify.com/show/5w1H9BBwRXvBSSkexePYxG 
~ Apple Podcasts: https://podcasts.apple.com/us/podcast/optometrists-building-empires/id1762685070 
~ Amazon Music: https://music.amazon.com/podcasts/689a039b-54ce-4f04-b641-66d8640d93d0 
~ Podchaser: https://www.podchaser.com/podcasts/optometrists-building-empires-5812208 

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Embracing Limitations - Adam Palo - Optometrists Building Empires - Episode # 006 6 6 Embracing Limitations - Adam Palo - Optometrists Building Empires - Episode # 006 full da85432e-3fda-454a-a03a-dd98e1f2688a https://share.transistor.fm/s/30675437 Welcome to another exciting episode of Optometrist Building Empires! This episode promises to take your practice growth strategy to new heights with groundbreaking insights from our guest, Dr. Adam J. Palo, Optometrist and President of The Eye Institute. Adam is an impressive entrepreneur with over a decade of experience in medical optometry and dry eye treatment. He brings invaluable knowledge and practical tips on scaling your optometry practice while maintaining a high level of patient care. 

 

Takeaways: 

  • Leaders should perform self-assessments to identify their weaknesses and actively seek out individuals who possess complementary skills.
  • Be transparent with your team about the business goals and the steps required to achieve them. This involves not just telling them what needs to be done, but also explaining why and how.
  • Invest in staff training and maintain open lines of communication. Additionally, create a compelling workplace culture where employees feel invested in the company's success.
  • Use performance-based incentives to motivate employees. This can include financial bonuses tied to specific targets, which encourages them to contribute to key business goals.
  • Personal discipline in both mental and physical challenges enhances leadership capabilities and resilience.
  • Embrace failure as a learning opportunity. Use the experience to gather insights and improve future strategies.

Quote of the Show:

  • “You have to accept failure. Failure is what gets you prepared for the next step.” - Adam Palo

Links:


Ways to Tune In:

]]> Welcome to another exciting episode of Optometrist Building Empires! This episode promises to take your practice growth strategy to new heights with groundbreaking insights from our guest, Dr. Adam J. Palo, Optometrist and President of The Eye Institute. Adam is an impressive entrepreneur with over a decade of experience in medical optometry and dry eye treatment. He brings invaluable knowledge and practical tips on scaling your optometry practice while maintaining a high level of patient care. 

 

Takeaways: 

  • Leaders should perform self-assessments to identify their weaknesses and actively seek out individuals who possess complementary skills.
  • Be transparent with your team about the business goals and the steps required to achieve them. This involves not just telling them what needs to be done, but also explaining why and how.
  • Invest in staff training and maintain open lines of communication. Additionally, create a compelling workplace culture where employees feel invested in the company's success.
  • Use performance-based incentives to motivate employees. This can include financial bonuses tied to specific targets, which encourages them to contribute to key business goals.
  • Personal discipline in both mental and physical challenges enhances leadership capabilities and resilience.
  • Embrace failure as a learning opportunity. Use the experience to gather insights and improve future strategies.

Quote of the Show:

  • “You have to accept failure. Failure is what gets you prepared for the next step.” - Adam Palo

Links:


Ways to Tune In:

]]> Thu, 19 Sep 2024 11:45:00 -0400 Ankit Patel Ankit Patel 2254 Welcome to another exciting episode of Optometrist Building Empires! This episode promises to take your practice growth strategy to new heights with groundbreaking insights from our guest, Dr. Adam J. Palo, Optometrist and President of The Eye Institute. Adam is an impressive entrepreneur with over a decade of experience in medical optometry and dry eye treatment. He brings invaluable knowledge and practical tips on scaling your optometry practice while maintaining a high level of patient care. 

 

Takeaways: 

  • Leaders should perform self-assessments to identify their weaknesses and actively seek out individuals who possess complementary skills.
  • Be transparent with your team about the business goals and the steps required to achieve them. This involves not just telling them what needs to be done, but also explaining why and how.
  • Invest in staff training and maintain open lines of communication. Additionally, create a compelling workplace culture where employees feel invested in the company's success.
  • Use performance-based incentives to motivate employees. This can include financial bonuses tied to specific targets, which encourages them to contribute to key business goals.
  • Personal discipline in both mental and physical challenges enhances leadership capabilities and resilience.
  • Embrace failure as a learning opportunity. Use the experience to gather insights and improve future strategies.

Quote of the Show:

  • “You have to accept failure. Failure is what gets you prepared for the next step.” - Adam Palo

Links:


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman From the Army to Optometry - Derek Black - Optometrists Building Empires - Episode #005 5 5 From the Army to Optometry - Derek Black - Optometrists Building Empires - Episode #005 full f2c06de2-d41f-40e2-b738-2d19a993ef8d https://share.transistor.fm/s/3dcac758 Get ready to take your optometry practice to the next level with powerful insights about building partnerships, scaling your business, and navigating the challenges of private practice. Who better to share this expert advice than the accomplished Dr. Derek Black! With his extensive experience in the military and private practice, Derek has navigated the complexities of optometry to build a thriving business. In this episode, you'll learn tips on fostering meaningful relationships, managing staff efficiently, and overcoming unforeseen obstacles. Get motivated to develop a practice that not only excels in patient care but also thrives as a business. 

 

Takeaways:

  • Building and maintaining strong relationships is crucial for business growth and employee satisfaction. Networking and creating genuine connections can be vital for finding the right team members and partners.
  • Being honest and transparent with your employees about policies and expectations, while also offering competitive benefits like healthcare reimbursements and 401k plans, can build a loyal and motivated team.
  • Significant challenges come with scaling a business, such as varying demographics and billing issues. Learning financial management and oversight to navigate these obstacles is crucial.
  • Utilizing social media groups and professional networks can be invaluable for troubleshooting business challenges and finding mentorship or advice from peers in the industry.
  • Operating multiple clinics with partners allows for a more flexible schedule, which can lead to a better work-life balance and avoid burnout from managing a single practice on your own.
  • Incorporating full-scope optometry services, such as dry eye treatments and myopia control management, can add significant revenue streams to your practice.
  • While it's essential to trust your team and partners, implementing systems to regularly verify and oversee operations is critical to preventing errors and financial issues.


Quote of the Show:

  • “You treat the patient right, and then everything else falls into place” - Derek Black


Links:

  • LinkedIn: https://www.linkedin.com/in/derekblack1/ 
  • Company website: https://www.lakelaniereyecare.com/
  • Facebook:  https://www.facebook.com/derek.black.7370


Ways to Tune In:

]]> Get ready to take your optometry practice to the next level with powerful insights about building partnerships, scaling your business, and navigating the challenges of private practice. Who better to share this expert advice than the accomplished Dr. Derek Black! With his extensive experience in the military and private practice, Derek has navigated the complexities of optometry to build a thriving business. In this episode, you'll learn tips on fostering meaningful relationships, managing staff efficiently, and overcoming unforeseen obstacles. Get motivated to develop a practice that not only excels in patient care but also thrives as a business. 

 

Takeaways:

  • Building and maintaining strong relationships is crucial for business growth and employee satisfaction. Networking and creating genuine connections can be vital for finding the right team members and partners.
  • Being honest and transparent with your employees about policies and expectations, while also offering competitive benefits like healthcare reimbursements and 401k plans, can build a loyal and motivated team.
  • Significant challenges come with scaling a business, such as varying demographics and billing issues. Learning financial management and oversight to navigate these obstacles is crucial.
  • Utilizing social media groups and professional networks can be invaluable for troubleshooting business challenges and finding mentorship or advice from peers in the industry.
  • Operating multiple clinics with partners allows for a more flexible schedule, which can lead to a better work-life balance and avoid burnout from managing a single practice on your own.
  • Incorporating full-scope optometry services, such as dry eye treatments and myopia control management, can add significant revenue streams to your practice.
  • While it's essential to trust your team and partners, implementing systems to regularly verify and oversee operations is critical to preventing errors and financial issues.


Quote of the Show:

  • “You treat the patient right, and then everything else falls into place” - Derek Black


Links:

  • LinkedIn: https://www.linkedin.com/in/derekblack1/ 
  • Company website: https://www.lakelaniereyecare.com/
  • Facebook:  https://www.facebook.com/derek.black.7370


Ways to Tune In:

]]> Thu, 12 Sep 2024 00:00:00 -0400 Ankit Patel Ankit Patel 1863 Get ready to take your optometry practice to the next level with powerful insights about building partnerships, scaling your business, and navigating the challenges of private practice. Who better to share this expert advice than the accomplished Dr. Derek Black! With his extensive experience in the military and private practice, Derek has navigated the complexities of optometry to build a thriving business. In this episode, you'll learn tips on fostering meaningful relationships, managing staff efficiently, and overcoming unforeseen obstacles. Get motivated to develop a practice that not only excels in patient care but also thrives as a business. 

 

Takeaways:

  • Building and maintaining strong relationships is crucial for business growth and employee satisfaction. Networking and creating genuine connections can be vital for finding the right team members and partners.
  • Being honest and transparent with your employees about policies and expectations, while also offering competitive benefits like healthcare reimbursements and 401k plans, can build a loyal and motivated team.
  • Significant challenges come with scaling a business, such as varying demographics and billing issues. Learning financial management and oversight to navigate these obstacles is crucial.
  • Utilizing social media groups and professional networks can be invaluable for troubleshooting business challenges and finding mentorship or advice from peers in the industry.
  • Operating multiple clinics with partners allows for a more flexible schedule, which can lead to a better work-life balance and avoid burnout from managing a single practice on your own.
  • Incorporating full-scope optometry services, such as dry eye treatments and myopia control management, can add significant revenue streams to your practice.
  • While it's essential to trust your team and partners, implementing systems to regularly verify and oversee operations is critical to preventing errors and financial issues.


Quote of the Show:

  • “You treat the patient right, and then everything else falls into place” - Derek Black


Links:

  • LinkedIn: https://www.linkedin.com/in/derekblack1/ 
  • Company website: https://www.lakelaniereyecare.com/
  • Facebook:  https://www.facebook.com/derek.black.7370


Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman The Art of Patient Relationships - Jim Wood - Optometrists Building Empires - Episode #004 4 4 The Art of Patient Relationships - Jim Wood - Optometrists Building Empires - Episode #004 full d64b1079-6a8f-4728-900a-10ef6f2b9f2a https://share.transistor.fm/s/354b2ced Take your medical practice to the next level with invaluable insights about building strong patient relationships and making your practice a place where patients want to return. Dr. Jim Wood, Owner of Wood Eyecare Centers, joins Ankit to talk about new communication strategies, gaining confidence in patient interactions, and debunking common misconceptions about patient care. Get inspired to create a compassionate and thriving practice destined to grow and succeed. 

 

Takeaways:

  • Build rapport with team members. Just as the practitioner focuses on knowing their patients’ interests to forge strong connections, leaders should invest time to understand their team members' values.
  • Encourage open communication. Relationships thrive in an environment where open communication is practiced. Make space for regular check-ins and open lines of feedback.
  • Promote a positive work environment. Create a workplace where team members enjoy their time, fostering a positive and fun atmosphere.
  • Have empathy and understanding. Approach interactions with empathy and seek to understand others' perspectives and challenges. Show them you care about their well-being.
  • Support personal growth. Just as patients are more likely to follow treatment plans from a trusted practitioner, team members will likely accept guidance and work towards organizational goals if they trust and respect their leader.
  • Leverage, identify, and acknowledge your strengths. Utilize those strengths to enhance team dynamics and performance and find people to strengthen your weaknesses.
  • Lead by example. Demonstrate the behaviors and attitudes you expect from your team, much like the commitment and openness shown in building patient relationships. Be the example they can look up to and emulate.

Quote of the Show:

  • “When everyone's feeling good in the office, things are going to go much smoother and it's going to be better for patient care” - Jim Wood 

Links:


Ways to Tune In:


]]> Take your medical practice to the next level with invaluable insights about building strong patient relationships and making your practice a place where patients want to return. Dr. Jim Wood, Owner of Wood Eyecare Centers, joins Ankit to talk about new communication strategies, gaining confidence in patient interactions, and debunking common misconceptions about patient care. Get inspired to create a compassionate and thriving practice destined to grow and succeed. 

 

Takeaways:

  • Build rapport with team members. Just as the practitioner focuses on knowing their patients’ interests to forge strong connections, leaders should invest time to understand their team members' values.
  • Encourage open communication. Relationships thrive in an environment where open communication is practiced. Make space for regular check-ins and open lines of feedback.
  • Promote a positive work environment. Create a workplace where team members enjoy their time, fostering a positive and fun atmosphere.
  • Have empathy and understanding. Approach interactions with empathy and seek to understand others' perspectives and challenges. Show them you care about their well-being.
  • Support personal growth. Just as patients are more likely to follow treatment plans from a trusted practitioner, team members will likely accept guidance and work towards organizational goals if they trust and respect their leader.
  • Leverage, identify, and acknowledge your strengths. Utilize those strengths to enhance team dynamics and performance and find people to strengthen your weaknesses.
  • Lead by example. Demonstrate the behaviors and attitudes you expect from your team, much like the commitment and openness shown in building patient relationships. Be the example they can look up to and emulate.

Quote of the Show:

  • “When everyone's feeling good in the office, things are going to go much smoother and it's going to be better for patient care” - Jim Wood 

Links:


Ways to Tune In:


]]> Thu, 05 Sep 2024 00:00:00 -0400 Ankit Patel Ankit Patel 1567 Take your medical practice to the next level with invaluable insights about building strong patient relationships and making your practice a place where patients want to return. Dr. Jim Wood, Owner of Wood Eyecare Centers, joins Ankit to talk about new communication strategies, gaining confidence in patient interactions, and debunking common misconceptions about patient care. Get inspired to create a compassionate and thriving practice destined to grow and succeed. 

 

Takeaways:

  • Build rapport with team members. Just as the practitioner focuses on knowing their patients’ interests to forge strong connections, leaders should invest time to understand their team members' values.
  • Encourage open communication. Relationships thrive in an environment where open communication is practiced. Make space for regular check-ins and open lines of feedback.
  • Promote a positive work environment. Create a workplace where team members enjoy their time, fostering a positive and fun atmosphere.
  • Have empathy and understanding. Approach interactions with empathy and seek to understand others' perspectives and challenges. Show them you care about their well-being.
  • Support personal growth. Just as patients are more likely to follow treatment plans from a trusted practitioner, team members will likely accept guidance and work towards organizational goals if they trust and respect their leader.
  • Leverage, identify, and acknowledge your strengths. Utilize those strengths to enhance team dynamics and performance and find people to strengthen your weaknesses.
  • Lead by example. Demonstrate the behaviors and attitudes you expect from your team, much like the commitment and openness shown in building patient relationships. Be the example they can look up to and emulate.

Quote of the Show:

  • “When everyone's feeling good in the office, things are going to go much smoother and it's going to be better for patient care” - Jim Wood 

Links:


Ways to Tune In:


]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman The Power of a Growth Mindset - Michael Dittman - Optometrists Building Empires - Episode #003 3 3 The Power of a Growth Mindset - Michael Dittman - Optometrists Building Empires - Episode #003 full b7da34f5-ae3c-40db-b612-e3df47d25c82 https://share.transistor.fm/s/cffaceac In this episode of Optometrist Building Empires, prepare to delve into the insightful journey of Dr. Michael Dittman. Learn from his extraordinary dedication to advancing the field of optometry—covering topics from managing critical eye conditions to growing a successful multi-location practice. As the president of Dittman Eye Care and the Myopia Matters Club, Dr. Dittman brings valuable insights on leadership, innovation, and resilience. You don't want to miss his advice on building a thriving practice, overcoming challenges, and creating a positive impact in the community.

 

Takeaways:

  • Encourage a mindset where challenges are seen as opportunities for growth. Reinforce this culture within your team to help navigate setbacks and continue progressing.
  • Don't be afraid to outsource non-core tasks like bookkeeping and call center operations to specialist providers. This can free up internal resources and ensure those functions are handled by experts.
  • Don't just push for the next milestone; take time to celebrate achievements. Recognize hard work and progress to keep morale high and maintain a motivated workforce.
  • Be ready to rethink your strategies and make significant changes if needed. Always look for opportunities that could bring long-term advantages.
  • Balance professional ambitions with personal well-being. Recognize that the health and stability of your personal life can significantly impact your professional success.
  • Seek mentorship opportunities and spend time with peers and leaders who have accomplished what you aim to achieve. Learning from their experiences can provide invaluable insights and encouragement.
  • Stay open to adopting new technologies and methodologies that can enhance your services or create growth opportunities. Implement advanced tools and practices early on to stay ahead of the curve.


Quote of the Show:

  • “The plan is going to change, enjoy those moments and try to really appreciate everything that goes on within that process.” - Michael Dittman

Links:

Shout Outs:

Ways to Tune In:

]]> In this episode of Optometrist Building Empires, prepare to delve into the insightful journey of Dr. Michael Dittman. Learn from his extraordinary dedication to advancing the field of optometry—covering topics from managing critical eye conditions to growing a successful multi-location practice. As the president of Dittman Eye Care and the Myopia Matters Club, Dr. Dittman brings valuable insights on leadership, innovation, and resilience. You don't want to miss his advice on building a thriving practice, overcoming challenges, and creating a positive impact in the community.

 

Takeaways:

  • Encourage a mindset where challenges are seen as opportunities for growth. Reinforce this culture within your team to help navigate setbacks and continue progressing.
  • Don't be afraid to outsource non-core tasks like bookkeeping and call center operations to specialist providers. This can free up internal resources and ensure those functions are handled by experts.
  • Don't just push for the next milestone; take time to celebrate achievements. Recognize hard work and progress to keep morale high and maintain a motivated workforce.
  • Be ready to rethink your strategies and make significant changes if needed. Always look for opportunities that could bring long-term advantages.
  • Balance professional ambitions with personal well-being. Recognize that the health and stability of your personal life can significantly impact your professional success.
  • Seek mentorship opportunities and spend time with peers and leaders who have accomplished what you aim to achieve. Learning from their experiences can provide invaluable insights and encouragement.
  • Stay open to adopting new technologies and methodologies that can enhance your services or create growth opportunities. Implement advanced tools and practices early on to stay ahead of the curve.


Quote of the Show:

  • “The plan is going to change, enjoy those moments and try to really appreciate everything that goes on within that process.” - Michael Dittman

Links:

Shout Outs:

Ways to Tune In:

]]> Thu, 29 Aug 2024 00:00:00 -0400 Ankit Patel Ankit Patel 2023 In this episode of Optometrist Building Empires, prepare to delve into the insightful journey of Dr. Michael Dittman. Learn from his extraordinary dedication to advancing the field of optometry—covering topics from managing critical eye conditions to growing a successful multi-location practice. As the president of Dittman Eye Care and the Myopia Matters Club, Dr. Dittman brings valuable insights on leadership, innovation, and resilience. You don't want to miss his advice on building a thriving practice, overcoming challenges, and creating a positive impact in the community.

 

Takeaways:

  • Encourage a mindset where challenges are seen as opportunities for growth. Reinforce this culture within your team to help navigate setbacks and continue progressing.
  • Don't be afraid to outsource non-core tasks like bookkeeping and call center operations to specialist providers. This can free up internal resources and ensure those functions are handled by experts.
  • Don't just push for the next milestone; take time to celebrate achievements. Recognize hard work and progress to keep morale high and maintain a motivated workforce.
  • Be ready to rethink your strategies and make significant changes if needed. Always look for opportunities that could bring long-term advantages.
  • Balance professional ambitions with personal well-being. Recognize that the health and stability of your personal life can significantly impact your professional success.
  • Seek mentorship opportunities and spend time with peers and leaders who have accomplished what you aim to achieve. Learning from their experiences can provide invaluable insights and encouragement.
  • Stay open to adopting new technologies and methodologies that can enhance your services or create growth opportunities. Implement advanced tools and practices early on to stay ahead of the curve.


Quote of the Show:

  • “The plan is going to change, enjoy those moments and try to really appreciate everything that goes on within that process.” - Michael Dittman

Links:

Shout Outs:

Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Building a Legacy - Christopher Browning - Optometrists Building Empires - Episode # 002 2 2 Building a Legacy - Christopher Browning - Optometrists Building Empires - Episode # 002 full 22a9f39f-0cbf-4947-b752-adca353aecb6 https://share.transistor.fm/s/2c040e7a Transform your optometry practice with key insights from a seasoned expert in the field. In this episode, uncover the secrets behind scaling a successful optometry business and enhancing patient care with none other than Dr. Christopher Browning. You'll gain invaluable knowledge about effective practice management, innovative patient care strategies, and how to tackle common challenges in the industry. Get inspired to elevate your practice's success to new heights. Welcome to another episode of Optometrist Building Empires.

 

Takeaways: 

  • Acknowledge Your Limits. Be open about admitting when you are not the most knowledgeable person in the room.
  • Continual Learning and Networking. Make attending industry meetings and conferences a priority to learn from others. National meetings like the IDOC can be very valuable.
  • Hire for Expertise. Identify gaps in your organization's expertise and seek out individuals or consultants who have strong experience in those areas.
  • Concentrate on your primary areas of competence and let go of the rest. Outsourcing auxiliary functions can free up time and resources for focusing on what you do best.
  • Create an Ideal Customer Profile. Develop a detailed description of your ideal customer to guide business decisions and strategies.
  • Always prioritize what's best for your patients and staff, and ensure this principle is integral to your decision-making process.
  • Build a Community for Idea Sharing. Establish regular local and regional meetings with peers to understand needs and get ideas for how to improve.

Quote of the Show:

  • “If you can't step away from the business, you don't have a business. You just have a job. ” - Christopher Browning

Links:


Ways to Tune In:


]]> Transform your optometry practice with key insights from a seasoned expert in the field. In this episode, uncover the secrets behind scaling a successful optometry business and enhancing patient care with none other than Dr. Christopher Browning. You'll gain invaluable knowledge about effective practice management, innovative patient care strategies, and how to tackle common challenges in the industry. Get inspired to elevate your practice's success to new heights. Welcome to another episode of Optometrist Building Empires.

 

Takeaways: 

  • Acknowledge Your Limits. Be open about admitting when you are not the most knowledgeable person in the room.
  • Continual Learning and Networking. Make attending industry meetings and conferences a priority to learn from others. National meetings like the IDOC can be very valuable.
  • Hire for Expertise. Identify gaps in your organization's expertise and seek out individuals or consultants who have strong experience in those areas.
  • Concentrate on your primary areas of competence and let go of the rest. Outsourcing auxiliary functions can free up time and resources for focusing on what you do best.
  • Create an Ideal Customer Profile. Develop a detailed description of your ideal customer to guide business decisions and strategies.
  • Always prioritize what's best for your patients and staff, and ensure this principle is integral to your decision-making process.
  • Build a Community for Idea Sharing. Establish regular local and regional meetings with peers to understand needs and get ideas for how to improve.

Quote of the Show:

  • “If you can't step away from the business, you don't have a business. You just have a job. ” - Christopher Browning

Links:


Ways to Tune In:


]]> Thu, 22 Aug 2024 00:00:00 -0400 Ankit Patel Ankit Patel 1749 Transform your optometry practice with key insights from a seasoned expert in the field. In this episode, uncover the secrets behind scaling a successful optometry business and enhancing patient care with none other than Dr. Christopher Browning. You'll gain invaluable knowledge about effective practice management, innovative patient care strategies, and how to tackle common challenges in the industry. Get inspired to elevate your practice's success to new heights. Welcome to another episode of Optometrist Building Empires.

 

Takeaways: 

  • Acknowledge Your Limits. Be open about admitting when you are not the most knowledgeable person in the room.
  • Continual Learning and Networking. Make attending industry meetings and conferences a priority to learn from others. National meetings like the IDOC can be very valuable.
  • Hire for Expertise. Identify gaps in your organization's expertise and seek out individuals or consultants who have strong experience in those areas.
  • Concentrate on your primary areas of competence and let go of the rest. Outsourcing auxiliary functions can free up time and resources for focusing on what you do best.
  • Create an Ideal Customer Profile. Develop a detailed description of your ideal customer to guide business decisions and strategies.
  • Always prioritize what's best for your patients and staff, and ensure this principle is integral to your decision-making process.
  • Build a Community for Idea Sharing. Establish regular local and regional meetings with peers to understand needs and get ideas for how to improve.

Quote of the Show:

  • “If you can't step away from the business, you don't have a business. You just have a job. ” - Christopher Browning

Links:


Ways to Tune In:


]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Visionary Strategies - Todd Cohan - Optometrists Building Empires - Episode # 001 1 1 Visionary Strategies - Todd Cohan - Optometrists Building Empires - Episode # 001 full 6f00aaa8-eef3-4ecb-9416-42e36b390998 https://share.transistor.fm/s/93bf8194 Take your optometry practice to new heights with expert insights from Dr. Todd Cohen. In this episode, we delve deep into the world of clinical practice management, growth strategies, and industry trends. Learn from Dr. Cohen as he shares his journey from establishing a successful practice to becoming a leader in the optometry field. If you're eager to optimize patient care, advance your business acumen, and stay updated with the latest technologies, this conversation is a must-listen. Get ready to be inspired and take actionable steps to build your own optometric empire!

 

Takeaways: 

  • Know Your Metrics. Focus on understanding costs as these metrics help define the roadmap for advancing a practice and ensuring profitability.
  • Keep Your Ear to the Market. Stay updated with market trends and technological advancements and implement them effectively to advance patient care and business growth.
  • Be Patient-Centric. Balance professional commitments with personal life. Creating a warm and caring environment for patients can lead to better patient retention.
  • Embrace Change and Adaptability. Adapting practice hours and policies to meet the needs of both patients and staff can positively impact business. In most instances, flexibility does not negatively impact overall business.
  • Consult and Help Peers. Sharing knowledge and expertise with peers can help elevate the entire profession. Consulting others can aid practitioners in diversifying their practices and improving their specialties.
  • Diversify Your Practice. Avoid focusing solely on one aspect of care. This helps in increasing revenue streams that are not reliant on third-party payers.
  • Maintain Competitive Compensation and Benefits. Ensure that staff morale and retention are high by making sure salaries are competitive and providing additional perks.This also includes using virtual assistants to assist staff and improve efficiency.

Quote of the Show:

  • “Stick to your intuition, keep caring for patients, and success will follow.” - Todd Cohan

Links:

Ways to Tune In:

]]> Take your optometry practice to new heights with expert insights from Dr. Todd Cohen. In this episode, we delve deep into the world of clinical practice management, growth strategies, and industry trends. Learn from Dr. Cohen as he shares his journey from establishing a successful practice to becoming a leader in the optometry field. If you're eager to optimize patient care, advance your business acumen, and stay updated with the latest technologies, this conversation is a must-listen. Get ready to be inspired and take actionable steps to build your own optometric empire!

 

Takeaways: 

  • Know Your Metrics. Focus on understanding costs as these metrics help define the roadmap for advancing a practice and ensuring profitability.
  • Keep Your Ear to the Market. Stay updated with market trends and technological advancements and implement them effectively to advance patient care and business growth.
  • Be Patient-Centric. Balance professional commitments with personal life. Creating a warm and caring environment for patients can lead to better patient retention.
  • Embrace Change and Adaptability. Adapting practice hours and policies to meet the needs of both patients and staff can positively impact business. In most instances, flexibility does not negatively impact overall business.
  • Consult and Help Peers. Sharing knowledge and expertise with peers can help elevate the entire profession. Consulting others can aid practitioners in diversifying their practices and improving their specialties.
  • Diversify Your Practice. Avoid focusing solely on one aspect of care. This helps in increasing revenue streams that are not reliant on third-party payers.
  • Maintain Competitive Compensation and Benefits. Ensure that staff morale and retention are high by making sure salaries are competitive and providing additional perks.This also includes using virtual assistants to assist staff and improve efficiency.

Quote of the Show:

  • “Stick to your intuition, keep caring for patients, and success will follow.” - Todd Cohan

Links:

Ways to Tune In:

]]> Thu, 15 Aug 2024 00:00:00 -0400 Ankit Patel Ankit Patel 2406 Take your optometry practice to new heights with expert insights from Dr. Todd Cohen. In this episode, we delve deep into the world of clinical practice management, growth strategies, and industry trends. Learn from Dr. Cohen as he shares his journey from establishing a successful practice to becoming a leader in the optometry field. If you're eager to optimize patient care, advance your business acumen, and stay updated with the latest technologies, this conversation is a must-listen. Get ready to be inspired and take actionable steps to build your own optometric empire!

 

Takeaways: 

  • Know Your Metrics. Focus on understanding costs as these metrics help define the roadmap for advancing a practice and ensuring profitability.
  • Keep Your Ear to the Market. Stay updated with market trends and technological advancements and implement them effectively to advance patient care and business growth.
  • Be Patient-Centric. Balance professional commitments with personal life. Creating a warm and caring environment for patients can lead to better patient retention.
  • Embrace Change and Adaptability. Adapting practice hours and policies to meet the needs of both patients and staff can positively impact business. In most instances, flexibility does not negatively impact overall business.
  • Consult and Help Peers. Sharing knowledge and expertise with peers can help elevate the entire profession. Consulting others can aid practitioners in diversifying their practices and improving their specialties.
  • Diversify Your Practice. Avoid focusing solely on one aspect of care. This helps in increasing revenue streams that are not reliant on third-party payers.
  • Maintain Competitive Compensation and Benefits. Ensure that staff morale and retention are high by making sure salaries are competitive and providing additional perks.This also includes using virtual assistants to assist staff and improve efficiency.

Quote of the Show:

  • “Stick to your intuition, keep caring for patients, and success will follow.” - Todd Cohan

Links:

Ways to Tune In:

]]> Optometrists, Growth, Client Efficiency No Ankit Patel Rebecca Leberman Welcome to Optometrists Building Empires! 1 1 Welcome to Optometrists Building Empires! trailer 87caa5c6-6854-4952-8c7a-da6fbaa93b98 https://share.transistor.fm/s/9b67b254 Welcome to Optometrists Building Empires! Each week, host Ankit Patel, explores the journey of multi-practice ownership and leadership in optometry with some of the top minds in his field. This show is sponsored by My Business Care Team: We help increase revenue, reduce costs, and reduce staffing headaches. Let's build your empire together!

]]> Welcome to Optometrists Building Empires! Each week, host Ankit Patel, explores the journey of multi-practice ownership and leadership in optometry with some of the top minds in his field. This show is sponsored by My Business Care Team: We help increase revenue, reduce costs, and reduce staffing headaches. Let's build your empire together!

]]> Tue, 13 Aug 2024 15:15:39 -0400 Ankit Patel Ankit Patel 27 Welcome to Optometrists Building Empires! Each week, host Ankit Patel, explores the journey of multi-practice ownership and leadership in optometry with some of the top minds in his field. This show is sponsored by My Business Care Team: We help increase revenue, reduce costs, and reduce staffing headaches. Let's build your empire together!

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