Guest: Tamara Ward
Release Date: February 11, 2026
Host: CINC Office Hours Team

In Episode 14, we sit down with Tamara Ward, a powerhouse real estate training professional known for her strategic approach to lead conversion, client experience, and sustainable growth. This conversation is packed with actionable insights for real estate agents, team leaders, and brokers looking to elevate their business using smart systems, consistent follow‑up, and the latest AI tools within the CINC ecosystem.

Tamara breaks down what’s working right now in real estate, how consumer behavior is shifting, and why agents who master both technology and human connection will dominate the next market cycle.

Whether you’re a new real estate agent sharpening your skills or a seasoned producer looking to scale, this episode delivers the blueprint.

In this episode, you’ll learn how to combine smart automation with high‑touch service, how to build a predictable business using consistent lead engagement, and how to apply CINC’s latest tools to convert more opportunities with less effort.

Key Topics Covered

• The follow‑up frameworks that consistently convert leads
• Leveraging AI inside CINC to save hours each week
• Systems that keep your pipeline full (even during slow seasons)
• The mindset shift top agents need to thrive in 2026
• Why speed‑to‑lead still matters — and how to do it better
• Tamara’s personal playbook for nurturing long‑term relationships

Why This Episode Matters

Real estate is evolving quickly — from consumer expectations to AI‑powered marketing workflows. Tamara shares exactly how agents can stay ahead without burning out. Her strategies are simple, repeatable, and proven across changing markets.

Resources & Links

• Request a CINC Demo
• Find CINC Trainings
• Follow us on Instagram | LinkedIn | Facebook | TikTok | YouTube | Threads

Office Hours airs live on the second Wednesday of each month at 11am ET.
Register to watch live and ask your questions at cinccommunity.com/registerforwebinars.

Office Hours Ep. 13: Strategic Real Estate Follow Up with Sarah Weinstein

Sarah Weinstein is the manager of CINC's Training Team. In this episode of CINC Office Hours, Sarah breaks down the latest market trends, proven lead management strategies, and the mindset shifts agents need to thrive in 2026’s competitive landscape. Whether you’re a solo real estate agent, team leader, or brokerage owner, Sarah delivers actionable wisdom you can immediately apply to grow your business.

Listen now on Spotify, Apple Podcasts, or YouTube—and subscribe for monthly expert insights tailored to real estate professionals.

What You’ll Learn in This Episode:

• Effective real estate lead conversion techniques that drive consistent closings
• How top agents are adapting to shifting market conditions in 2026
• Smart systems and workflows to boost agent accountability and performance
• Strategies for building stronger client relationships and increasing referral business
• Insider insights from CINC experts on maximizing the platform for growth
• Real estate scripting that gets online leads to open up

Who This Episode Is For:

Real estate agents, team leaders, brokers, marketers, and industry professionals looking to stay ahead with the latest data‑driven strategies and real‑world coaching.

Resources & Links:

• Request a CINC Demo
• Find CINC Trainings
• Follow us on Instagram | LinkedIn | Facebook | TikTok | YouTube | Threads

Office Hours airs live on the second Wednesday of each month at 11am ET.
Register to watch live and ask your questions at cinccommunity.com/registerforwebinars.

Office Hours Ep. 12: Follow-Up Strategies with Kristine Dunn

In this episode of CINC Office Hours, recorded on December 10, 2025, we sit down with Kristine Dunn, a real estate agent, CINC University Trainer and Conversion Coah at CINC, to share actionable tips for real estate agents looking to elevate their follow-up game. From scripting to social media strategies, this conversation is packed with practical advice to help you attract more leads, stay top of mind, and close more deals.

Listen now on Spotify, Apple Podcasts, or YouTube—and subscribe for monthly expert insights tailored to real estate professionals.

Key Takeaways for Real Estate Agents

• Consistent branding builds trust and accelerates conversions.
• Social media is a lead generation powerhouse when done right.
• Paid ads work best when paired with strong follow-up systems.
• Staying ahead of marketing trends ensures long-term success.
• Nothing replaces calling your leads.

Resources & Links:

• Request a CINC Demo
• Find CINC Trainings
• Follow us on Instagram | LinkedIn | Facebook | TikTok | YouTube | Threads

Office Hours airs live on the second Wednesday of each month at 11am ET.
Register to watch live and ask your questions at cinccommunity.com/registerforwebinars.

Office Hours Ep. 11: Real Estate Optimization with Nich Pape

On November 12, 2025, we sat down with Nich Pape from CINC’s Account Management team for Office Hours Episode 11. Nich joins Dan, James, and Harry to unpack proven strategies that help real estate professionals streamline workflows, boost client satisfaction, and scale their success.

In this episode, you’ll discover:

• Smart CRM optimization techniques
• Best practices for account management tailored to real estate agents
• Tips for maximizing lead follow-up and avoiding data silos
• Key trends every agent should watch heading into 2026

Whether you're a solo agent or managing a team, this session delivers tangible ways to enhance your tech stack and drive measurable growth.

Tune in now on Spotify, Apple Podcasts, or YouTube—and don’t forget to subscribe for your monthly dose of real estate tech insights!

Key Moments

00:01:00 | Introduction: Meet Nich Pape from Account Management
00:05:30 | CRM optimization: Driving engagement via clean data
00:15:45 | Strategies for lead follow-up and avoiding disorganization
00:25:20 | How agents can collaborate effectively with account managers
00:35:10 | Tech trends to watch in 2026 for real estate professionals
00:45:00 | Live Q&A: Solving your toughest CINC integration dilemmas

Key Takeaways for Real Estate Agents

• A well-structured CRM isn’t just a tool—it’s the backbone of your lead generation and conversion strategy.
• Regular account management check-ins can identify workflow issues before they become growth blockers.
• Consistency in data and follow-up processes translates directly into higher client satisfaction and more closed deals.
• Staying ahead of tech trends gives you a competitive edge in a rapidly evolving market.

Resources & Links:

• Request a CINC Demo
• Find CINC Trainings
• Follow us on Instagram | LinkedIn | Facebook | TikTok | YouTube | Threads

Office Hours airs live on the second Wednesday of each month at 11am ET.
Register to watch live and ask your questions at cinccommunity.com/registerforwebinars.

Office Hours 10: Unlocking Real Estate Tech Integrations with Sebastian Cortes

In this episode of CINC's Live Real Estate Q&A Office Hours, recorded on October 8, 2025, we sat down with Sebastian Cortes, a key member of CINC’s TechX and Integrations Team, to learn more about CINC's integrations and best practices.

Whether you’re a solo agent or running a team, this conversation dives deep into:

• CRM integrations that save time and boost productivity
• Best practices for syncing lead data across platforms
• Automation strategies to nurture leads without losing the personal touch
• Upcoming tech trends every real estate agent should know

If you’ve ever wondered how to streamline your workflow and close more deals using smart tech, this episode is for you.

Listen now on Spotify, Apple Podcasts, or YouTube—and subscribe for monthly insights from industry experts.

Episode Highlights:

• 02:15 Why tech integrations matter for real estate agents [00:02:15 | VideoNavigation]
• 10:30 Top CRM features that drive conversions [00:10:30 | VideoNavigation]
• 18:45 How to automate follow-ups without sounding robotic [00:18:45 | VideoNavigation]
• 27:00 Sebastian’s predictions for real estate tech in 2026 [00:27:00 | VideoNavigation]

Key Takeaways for Agents:

• Integrating your CRM with marketing tools can increase lead engagement by up to 40%.
• Automation isn’t about replacing relationships—it’s about freeing up time for high-value conversations.
• Staying ahead of tech trends gives you a competitive edge in a crowded market.

Resources & Links:

• Request a CINC Demo
• Find CINC Trainings
• Follow us on Instagram | LinkedIn | Facebook | TikTok | YouTube | Threads

Office Hours airs live on the second Wednesday of each month at 11am ET.
Register to watch live and ask your questions at cinccommunity.com/registerforwebinars.

Title: Winning with Accountability: Insights from Orlando Pichardo
📅 Date: September 10, 2025
🏢 Presented by: CINC

🔍 Episode Overview

In this episode of Office Hours, CINC’s Orlando Pichardo joins the team to share proven strategies for driving agent accountability and improving lead conversion with the CINC real estate CRM. Orlando dives into the systems and habits that separate top-performing agents from the rest, offering practical tips for building consistency and leveraging technology to scale success.

💡 Key Topics Covered

• Why accountability is the cornerstone of real estate success
• How to create daily habits that lead to higher conversion rates
• Leveraging CINC’s CRM tools for better follow-up and engagement
• Common challenges agents face—and how to overcome them
• Real-world examples of accountability systems that work

🔗 Resources Mentioned

• Register for future Office Hours
• Request a CINC demo
• CINC Training & Support Hub

🎧 Listen & Subscribe

Learn how accountability can transform your real estate business. Subscribe on your favorite podcast platform and get actionable insights from CINC experts every month. Watch live on the second Wednesday of every month at 11am ET.

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Follow CINC on social media:
Facebook
Instagram
LinkedIn
YouTube
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Threads

Office Hours airs live on the second Wednesday of each month at 11am ET.
Register to watch live and ask your questions at cinccommunity.com/registerforwebinars.

Title: Driving Agent Success with Eric Robson: Proven Strategies for Growth
📅 Date: August 13, 2025
🏢 Presented by: CINC

🔍 Episode Overview

In this episode of Office Hours, CINC’s Eric Robson joins the team to share actionable strategies for helping real estate agents succeed in today’s competitive market. Eric dives into the importance of accountability, lead follow-up and leveraging technology to create scalable systems that deliver results. Whether you’re a solo agent or managing a team, this conversation is packed with insights you can implement immediately.

💡 Key Topics Covered

• How accountability drives agent performance and conversion
• Building a consistent follow-up system that works
• Leveraging CINC’s CRM tools for maximum efficiency
• Common pitfalls agents face—and how to avoid them
• Real-world success stories from CINC clients

🔗 Resources Mentioned

• Register for future Office Hours
• Request a CINC demo
• CINC Training & Support Hub

🎧 Listen & Subscribe

Learn how to build systems that scale and keep agents accountable for success. Subscribe on your favorite podcast platform and never miss an episode. Watch live on the second Wednesday of every month at 11am ET.

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Follow CINC on social media:
Facebook
Instagram
LinkedIn
YouTube
TikTok
Threads

Office Hours airs live on the second Wednesday of each month at 11am ET.
Register to watch live and ask your questions at cinccommunity.com/registerforwebinars.

Title: Leadership Insights with Alvaro Erize: Driving Growth in Real Estate
📅 Date: July 9, 2025
🏢 Presented by: CINC

🔍 Episode Overview

In this special episode of Office Hours, CINC CEO Alvaro Erize joins the team to share his vision for the future of real estate technology and how agents can thrive in a rapidly changing market. From leadership principles to practical strategies for leveraging CRM tools, Alvaro offers a rare behind-the-scenes look at what drives success for top-performing teams and how CINC is enabling real estate agents and teams to close more deals than ever.

💡 Key Topics Covered

• The evolution of real estate technology and where it’s headed
• How leadership impacts team performance and client experience
• Practical tips for agents to adapt and grow in shifting markets
• The role of data, automation, and personalization in lead conversion
• CINC’s commitment to innovation and agent success

🔗 Resources Mentioned

• Register for future Office Hours
• Request a CINC demo
• CINC Training & Support Hub

🎧 Listen & Subscribe

Gain exclusive insights from CINC’s CEO and learn how to lead with confidence in today’s real estate landscape. Subscribe on your favorite podcast platform and stay ahead of the curve. Watch live on the second Wednesday of every month at 11am ET.

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Follow CINC on social media:
Facebook
Instagram
LinkedIn
YouTube
TikTok
Threads

Office Hours airs live on the second Wednesday of each month at 11am ET.
Register to watch live and ask your questions at cinccommunity.com/registerforwebinars.

Title: Mastering Lead Engagement with Matt Purdie
📅 Date: June 11, 2025
🏢 Presented by: CINC

🔍 Episode Overview

In this episode of Office Hours, CINC’s Matt Purdie joins the team to share expert strategies for improving lead engagement and conversion. With years of experience helping agents maximize their CRM workflows, Matt dives into practical tips for building stronger client relationships, leveraging automation and staying consistent in follow-up.

💡 Key Topics Covered

• How to create a real estate lead engagement plan that works
• Best practices for using CINC’s CRM to boost real estate lead conversion rates
• Balancing automation with personalized outreach
• Common mistakes agents make—and how to avoid them
• Real-world examples from successful CINC clients

🔗 Resources Mentioned

• Register for future Office Hours
• Request a CINC demo
• CINC Training & Support Hub

🎧 Listen & Subscribe

Get actionable insights from CINC experts and learn how to turn leads into lifelong clients. Subscribe on your favorite podcast platform and never miss an episode. Watch live on the second Wednesday of every month at 11am ET.

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Follow CINC on social media:
Facebook
Instagram
LinkedIn
YouTube
TikTok
Threads

Office Hours airs live on the second Wednesday of each month at 11am ET.
Register to watch live and ask your questions at cinccommunity.com/registerforwebinars.

Title: The Evolution of Real Estate Tech with Matt Hart
📅 Date: May 14, 2025
🏢 Presented by: CINC

🔍 Episode Overview

In this episode of Office Hours, CINC’s VP of Sales Matt Hart joins the team to discuss the evolution of CINC’s platform and how top-performing real estate teams are leveraging new technology to drive lead conversion and business growth. From CRM innovations to automation strategies, Matt shares insider insights from over five years of product development and client success stories.

💡 Key Topics Covered

• How CINC’s platform has evolved to meet modern agent needs
• New features and tools that improve lead conversion
• Real-world examples of teams scaling with CINC
• The role of automation and AI in real estate marketing
• Tips for agents to stay competitive in a shifting market

🔗 Resources Mentioned

• Register for future Office Hours
• Request a CINC demo
• CINC Training & Support Hub

🎧 Listen & Subscribe

Stay ahead of the curve with expert insights from CINC’s leadership. Subscribe on your favorite podcast platform and learn how to turn technology into your competitive advantage. Watch live on the second Wednesday of every month at 11am ET.

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Follow CINC on social media:
Facebook
Instagram
LinkedIn
YouTube
TikTok
Threads

Office Hours airs live on the second Wednesday of each month at 11am ET.
Register to watch live and ask your questions at cinccommunity.com/registerforwebinars.

Title: Lead Follow-Up Mastery with Chelsea Scott & Tamara Ward
📅 Date: April 9, 2025
🏢 Presented by: CINC

🔍 Episode Overview

In this episode of Office Hours, CINC Training Leads Chelsea Scott and Tamara Ward join Dan Lott, James Terry and Harry Kierbow to share expert insights on lead follow-up, CRM optimization and agent accountability with a focus on the CINC CRM. Drawing from their hands-on experience training thousands of agents, Chelsea and Tamara break down what separates top performers from the rest—and how you can implement those strategies and use CINC to help automate and scale your productivity.

💡 Key Topics Covered

• The most effective lead follow-up strategies used by top agents
• How to build accountability into your daily CRM workflow
• Common mistakes agents make—and how to fix them
• Tips for improving contact rates and conversion
• Real-world examples from CINC University training sessions

🔗 Resources Mentioned

• Register for future Office Hours
• Request a CINC demo
• CINC Training & Support Hub

🎧 Listen & Subscribe

Get actionable insights from the trainers behind CINC’s most successful agents. Subscribe on your favorite podcast platform and never miss an episode! Watch live on the second Wednesday of every month at 11am ET.

Office Hours airs live on the second Wednesday of each month at 11am ET.
Register to watch live and ask your questions at cinccommunity.com/registerforwebinars.

Title: Scaling Success with Jeff Walker: CINC Product Updates
📅 Date: March 12, 2025
🏢 Presented by: CINC

🔍 Episode Overview

In this episode of Office Hours, Jeff Walker, CINC's Chief Product Officer, joins Dan, James and Harry to outline some recent CINC product releases and give show where the real estate CRM is headed. Jeff breaks down the key elements that help real estate professionals create momentum and drive conversions.

💡 Key Topics Covered

• Recent CINC product releases
• Upcoming CINC product releases
• CINC's Product Roadmap
• Live Q&A from real estate agents

🔗 Resources Mentioned

• Register for future Office Hours
• Request a CINC demo
• CINC Training & Support Hub

🎧 Listen & Subscribe

Stay ahead of the curve with the CINC real estate experts. Subscribe on your favorite podcast platform and never miss an episode! Watch live on the second Wednesday of every month at 11am ET.

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Follow CINC on social media:
Facebook
Instagram
LinkedIn
YouTube
TikTok
Threads

Office Hours airs live on the second Wednesday of each month at 11am ET.
Register to watch live and ask your questions at cinccommunity.com/registerforwebinars.

Title: Lead Conversion Mastery with Matt Feathers
📅 Date: February 12, 2025
🏢 Presented by: CINC

🔍 Episode Overview

In this episode of Office Hours, CINC University Trainer and 10+ year client Matt Feathers joins Dan Lott, James Terry and Harry Kierbow to share expert insights from the Nashville real estate market. Matt breaks down proven strategies for lead conversion, CRM optimization and how to build a scalable follow-up system that works.

💡 Key Topics Covered

• How Matt Feathers built a high-performing real estate business using CINC
• Best practices for contacting and converting new leads
• The importance of consistency in follow-up
• Tips for leveraging automation without losing personalization
• Real-world examples from Matt’s experience in the Nashville market

🔗 Resources Mentioned

• Register for future Office Hours
• Request a CINC demo
• CINC Training & Support Hub

🎧 Listen & Subscribe

Stay ahead of the curve with the CINC real estate experts. Subscribe on your favorite podcast platform and never miss an episode! Watch live on the second Wednesday of every month at 11am ET.

-----

Follow CINC on social media:
Facebook
Instagram
LinkedIn
YouTube
TikTok
Threads

Office Hours airs live on the second Wednesday of each month at 11am ET. Register to watch live and ask your questions at cinccommunity.com/registerforwebinars.

🔍 Episode Overview

In this inaugural episode of Office Hours, CINC leaders Dan Lott, Harry Kierbow and James Terry sit down to answer live questions from real estate agents. They dive into actionable strategies for real estate lead generation, real estate CRM optimization and real estate marketing automation—all designed to help real estate agents and teams grow their business in today’s competitive market.

💡 Key Topics Covered

• How to maximize your CINC CRM for better lead conversion
• Real-world marketing tactics that drive results
• Common mistakes agents make—and how to avoid them
• Live Q&A with insights from top-performing teams
• Tips for adapting to shifting market conditions

🔗 Resources Mentioned

• Register for future Office Hours
• Request a CINC demo
• CINC Training & Support Hub

🎧 Listen & Subscribe

Stay ahead of the curve with the CINC real estate experts. Subscribe on your favorite podcast platform and never miss an episode! Watch live on the second Wednesday of every month at 11am ET.