On Episode 5 of Make • Manage • Multiply with Mike Jungen, Mike sits down with Steve of American Diamond Logistics (ADL) to discuss entrepreneurship, AI automation, logistics, leadership, financial discipline, and building a company designed for long-term growth.

Steve's entrepreneurial journey started when he joined his father's transportation brokerage after college. What began as a temporary job eventually became the foundation for American Diamond Logistics, a company that grew from approximately $2.5 million in annual revenue to a current pace exceeding $70 million, with $100 million in sight.

But the most interesting part of the story isn't just the money. It's how Steve built the business.

His philosophy: Let AI handle the transactions. Let people manage the relationships.

From developing proprietary logistics technology and GPS freight tracking to automating the shipment process, Steve explains how investing in innovation helped American Diamond gain an advantage in an industry that was slow to embrace technology.

And while technology has helped the company grow, Steve believes its greatest competitive advantage is still its people.

IN THIS EPISODE

How Steve went from working for his father to building American Diamond Logistics

The power of duplication and creating a scalable business model

Growing from $2.5 million toward a $100 million annual revenue pace

How AI is transforming freight brokerage and logistics

Why AI should support employees instead of replacing them

Building proprietary technology competitors can't easily duplicate

The hidden cash-flow challenges of rapidly growing companies

Why your banking relationships can determine whether your business survives

How to grow without losing financial discipline

Why company culture starts with hiring the right people

The importance of attitude, work ethic, and relationships

How an independent-agent model created new opportunities for entrepreneurs

Lessons from owning businesses in multiple industries

Steve's answers to MAKE, MANAGE, and MULTIPLY

THE BIG TAKEAWAY

Growth isn't just about generating more revenue. It's about building the people, systems, relationships, and financial foundation that allow you to sustain it.

Whether you're an entrepreneur, business owner, executive, sales professional, logistics operator, or someone interested in AI and business automation, this conversation offers practical insight into what it takes to scale.

CHAPTERS

00:00 – The Strange Law That Starts the Conversation
00:23 – Welcome to Make • Manage • Multiply
00:45 – Meet Steve of American Diamond Logistics
01:45 – Starting a Career in the Family Business
02:43 – The Entrepreneurial Lightbulb Moment
03:13 – Discovering the Power of Duplication
04:04 – Attracting Leadership to Scale the Business
04:58 – Building the Right Team
06:28 – How Technology and AI Changed Logistics
08:02 – Building a Competitive Advantage With GPS Tracking
09:11 – Let AI Handle Transactions, Not Relationships
10:46 – Turning Proprietary Technology Into Opportunity
12:59 – How Freight Tracking Transformed the Industry
15:26 – Automating the Entire Shipment Lifecycle
16:35 – Lessons Learned From His Father
18:24 – Entrepreneurship, Family and Raising Kids
20:39 – The Realities of Parenthood
21:04 – The Hidden Financial Risks of Logistics
22:46 – Approaching $100 Million in Annual Revenue Pace
23:37 – Why Entrepreneurs Need Financial Self-Awareness
24:31 – The Importance of Banking Relationships
26:23 – Financial Lessons That Apply to Every Industry
27:18 – Running a Trampoline Park and Managing Competition
30:20 – What Does People-First Leadership Actually Mean?
32:58 – Why Attitude and Work Ethic Matter
35:56 – MAKE: Creating a Business That Benefits Everyone
38:30 – MANAGE: Why Relationships Drive Success
39:30 – MULTIPLY: Building the Independent-Agent Model
42:19 – Growing the Agent Business Beyond $20 Million
43:36 – Bringing in Experienced Leadership
46:21 – The Power of Duplication in Business
47:30 – How to Become an American Diamond Agent
50:03 – Why Steve Also Built a Trampoline Park
51:22 – Final Thoughts

CONNECT WITH AMERICAN DIAMOND LOGISTICS

Website: https://www.adldelivers.com

FOLLOW MAKE • MANAGE • MULTIPLY

Instagram: https://www.instagram.com/makemanagemultiplywithmike/

TikTok: https://www.tiktok.com/@makemanagemultiply_mike

Subscribe to the channel for more conversations with entrepreneurs, innovators, and business leaders who are building something worth multiplying.

MAKE IT. MANAGE IT. MULTIPLY IT.

👍 LIKE if you found value in this conversation.

💬 COMMENT: Would you trust AI to run the day-to-day operations of your business?

🔔 SUBSCRIBE for more conversations about entrepreneurship, business growth, leadership, and wealth building.

#MakeManageMultiply #Entrepreneurship #ArtificialIntelligence

On Episode 4 of Make. Manage. Multiply. with Mike Jungen, Mike sits down with Christopher Finley Sr., General Manager of the Constellation Club, for a conversation about leadership, hospitality, company culture, networking, and creating an experience people are willing to pay to be part of.

After years in fine dining—including being sent into locations that needed leadership, training, and cultural change—Christopher learned an important lesson:

Most of the time, the business isn't broken. The people and culture need attention.

Christopher explains why developing people became one of the most important parts of his leadership philosophy, how he learned to deliver difficult feedback without destroying morale, and why knowing the jobs of the people you manage can completely change the way you lead.

Today, he brings that experience to the private-club world, where the product isn't simply great food or a beautiful view. It's access, relationships, experiences, and community.

At the Constellation Club, members aren't simply joining a club—they're entering a network where business relationships form, deals get done, and connections can turn into opportunities. As Christopher puts it, you can "grow your network and grow your net worth."

In this episode:

• Why company culture is usually a people problem
• Christopher's "mean nice" approach to difficult feedback
• Leading when you know every job on the team
• Lessons from years in fine dining and hospitality
• Transitioning from restaurants to private clubs
• Why people pay for access to the right network
• How networking can increase your net worth
• Why focusing only on profit can actually hurt the business
• Creating experiences customers can't get somewhere else
• How private clubs keep members engaged
• Learning from ideas and events that don't work
• Leadership during difficult situations
• Building a culture people want to return to
• The Make • Manage • Multiply philosophy

Christopher also explains why the financial side often takes care of itself when a business gets the fundamentals right: focus on hospitality, service, and the individual first rather than treating the bottom line as the only goal.

Whether you're a business owner, entrepreneur, manager, hospitality professional, salesperson, investor, or leader, there are lessons here that apply far beyond restaurants and private clubs.

Make it. Manage it. Multiply it.

👍 Like the episode
💬 What's more important to a successful business: the product or the people?
🔔 Subscribe for more conversations about business, money, leadership, and building sustainable success.

---

 CHAPTERS

00:00 – Welcome to Make. Manage. Multiply.
01:08 – Christopher's Career in Fine Dining
02:38 – Getting Sent In to Fix Struggling Locations
03:54 – The REAL Problem: People & Culture
05:01 – Managing Difficult Employees
05:42 – The "Mean Nice" Leadership Method
06:47 – Why Great Leaders Understand Every Job
08:26 – How Much Does Christopher Really Know About Wine?
09:26 – From Fine Dining to Private Clubs
11:13 – What Makes a Private Club Worth Paying For?
12:04 – Grow Your Network, Grow Your Net Worth
13:16 – Why Profit Shouldn't Be Your Only Goal
14:16 – Creating Experiences People Can't Get Anywhere Else
15:29 – The Business of Private Club Programming
16:37 – Creating Events Members Actually Want
18:08 – Why Some Great Ideas Completely Flop
19:53 – Learning to Lead Through Difficult Situations
21:14 – MAKE: Building a Club People Want to Return To
22:29 – MANAGE: Keeping the Experience Fresh
23:49 – MULTIPLY: Showing People the Value
24:31 – How to Experience the Constellation Club
26:09 – Closing Thoughts

In this episode, Mike sits down with Chris Ibezim, one of the top-performing sales professionals with Perry Homes, to talk about what it really takes to build a career based on consistency, relationships, discipline, and service.

Chris shares how a football injury unexpectedly led him into cycling, why he starts every morning with purpose, and how nearly a decade at Perry Homes has helped him build not only a successful sales career, but also long-term wealth through real estate investing and residual income. 

Throughout the conversation, Mike and Chris dive into the mindset behind elite performance, why genuine relationships always outperform shortcuts, and what separates people who stay at the top from those who simply chase success.

Chris also opens up about his income journey, his philosophy on managing money, building passive income, and why becoming indispensable inside an organization creates opportunities most people never receive. 

In This Episode

• The habits behind becoming a top-performing sales professional
 • Why relationships are your greatest competitive advantage
 • Chris' morning routine and winning mindset
 • Building wealth through residual income and real estate
 • The truth about commission-based careers
 • How to make yourself indispensable at work
 • Why high performers make success look easy
 • Investing for long-term financial freedom
 • Chris' answers to the Make • Manage • Multiply questions
 • Balancing ambition, health, travel, and life

Whether you're in sales, real estate, lending, business, or entrepreneurship, this episode is packed with practical lessons that can help you build a career that lasts.

👍 Like the video if you enjoyed the conversation.

💬 Leave a comment and let us know your biggest takeaway.

🔔 Subscribe for more conversations with leaders, entrepreneurs, and innovators who are making, managing, and multiplying success.

Chapters

00:00 Football, Cycling & Finding a New Passion
01:05 Welcome to Make. Manage. Multiply.
01:14 Meet Chris Ibezim
01:37 Becoming a Top Perry Homes Sales Professional
02:01 The Secret Sauce Behind Elite Sales
03:34 Chris' Morning Routine & Winning Mindset
04:48 Travel, Work & Life Balance
06:01 Building Wealth Through Real Estate
08:26 The Work Behind Long-Term Success
10:45 Becoming Indispensable at Perry Homes
13:32 Why Relationships Create Opportunity
14:32 MAKE: Chris' Income Journey
15:30 MANAGE: Investing & Building Residual Income
16:55 MULTIPLY: Growing Wealth Through Relationships
18:00 Lessons From Sports & Competition
18:58 Health, Discipline & Enjoying Success
20:56 Where to Connect With Chris

What if every home, office building, school, or commercial property had a permanent identity—just like your car has a VIN number?

In this episode, Mike sits down with Trevor Vick, Founder & CEO of UMIP, to discuss Persistent Infrastructure Identity (PIID)—a revolutionary concept that could completely change how we buy, sell, insure, maintain, and understand real estate.

From homeowners and investors to insurance companies, municipalities, and commercial real estate professionals, this technology has the potential to reshape an industry worth more than $600 trillion.

Trevor explains how PIID creates a digital identity for physical infrastructure, making it possible to track a property's history, maintenance records, permits, storm damage, contractors, ownership data, and much more—all through one standardized identity.

Whether you're interested in real estate, entrepreneurship, technology, investing, construction, insurance, or building innovative companies, this conversation is packed with insights on creating solutions that solve real-world problems.

In this episode:
Why every building should have a VIN number
What is Persistent Infrastructure Identity (PIID)?
How UMIP is changing real estate forever
Why infrastructure is a $600 trillion opportunity
Property history, inspections & hidden risks
How API integrations connect fragmented systems
The future of digital twins and smart infrastructure
Entrepreneurship, leadership & building a technology company
Trevor Vick's Make • Manage • Multiply philosophy

👍 If you enjoyed this episode, don't forget to Like, Subscribe, and Share.

💬 Question of the Day:
If you were buying a home tomorrow, would you want to see its complete history before signing the paperwork?

Chapters

00:00 The White House Has 25 Buildings?
00:31 Welcome to Make. Manage. Multiply.
01:00 Meet Trevor Vick & UMIP
01:37 The $600 Trillion Infrastructure Problem
03:08 Why Buildings Need VIN Numbers
05:02 Mike's $200,000 Home Repair Story
07:38 How PIID Works Across Every Industry
09:35 Unifying Property Data with One Identity
10:31 How PIID Works Without Replacing Existing Software
12:20 APIs Explained Simply
14:04 Can You See a Building's Entire History?
16:06 184 Million Properties Already Have PIIDs
17:56 Digital Twins & the Future of Real Estate
20:57 Infrastructure Intelligence Reports Explained
24:54 The Future of Property Data
26:01 Building a Tech Company That Lasts
28:01 Trevor's Make • Manage • Multiply Philosophy
29:11 Where to Learn More About UMIP

In Episode 1, Mike sits down with Texas real estate broker Dave Budny for an honest conversation about today's housing market, interest rates, the future of real estate, and what it really takes to build a successful business that lasts.

Is the Texas real estate market headed for a crash? Why are so many people still moving to Texas? How have the latest National Association of Realtors (NAR) policy changes affected buyers and sellers? And what's the secret to building a business fueled almost entirely by referrals?

Whether you're a homebuyer, seller, investor, Realtor, lender, entrepreneur, or simply interested in building wealth, this episode is packed with practical advice and real-world experience.

In This Episode:

• The current state of the Texas housing market
• Why DFW continues to outperform many markets
• Interest rates, tariffs, inflation, and the economy
• Understanding recent NAR policy changes
• Why transparency matters in every real estate transaction
• Building a referral-based business that compounds over time
• The importance of communication and setting client expectations
• How to Make, Manage, and Multiply your success

If you enjoy conversations about:
🏡 Real Estate
💰 Investing
📈 Personal Finance
🚀 Entrepreneurship
🏦 Mortgage & Lending
💼 Business Growth
🌎 Building Long-Term Wealth

You're in the right place.

👇 Let us know in the comments:
What topic should Mike cover in a future episode?

If you enjoyed the conversation, don't forget to:
👍 Like the video
💬 Comment below
🔔 Subscribe for new episodes every week

⏱️ CHAPTERS

00:00 – Teenage Bear vs. Tito Ortiz & Chuck Liddell? 🐻🥊
01:31 – Welcome to Make. Manage. Multiply.
02:12 – Meet Dave Budny
04:20 – Interest Rates, Tariffs & Today's Economy
05:36 – Is the Texas Housing Market Really Slowing Down?
08:51 – Why Everyone Is Moving to Texas
13:06 – Breaking Down the Latest NAR Rule Changes
20:16 – Why Transparency Matters in Real Estate
23:22 – Communication Beats Competition
24:24 – MAKE: Building a Better Real Estate Industry
26:49 – MANAGE: Setting Expectations with Clients
29:12 – MULTIPLY: Growing a Referral-Based Business
32:20 – Where to Find Dave Budny
34:15 – Final Thoughts & The Bear Debate Returns

#MakeManageMultiply #MikeJungen #RealEstate #TexasRealEstate #DFWRealEstate #HousingMarket #Investing #PersonalFinance #Business #Entrepreneurship #Mortgage #FinancialFreedom