Keynotes by Casago Transistor (https://transistor.fm) https://feeds.transistor.fm/keynotes-by-casago A podcast for Casago homeowners by the Partners of Casago. Learn about our programs, market updates, and the local heroes in your market. @2024 Keynotes by Casago e8a9f8d9-568e-5ad4-be85-cb24339c02c0 yes en Wed, 11 Feb 2026 08:29:55 -0800 Wed, 11 Feb 2026 08:30:10 -0800 http://WWW.CASAGO.COM https://img.transistorcdn.com/rEiDjzb3hKRcoiArIaewVtRe2PnPd0sKuRaQQLK3IdA/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8zOGIy/YzFjMTZjMTJlNWIz/YzA1ZTIyNjE1M2Y0/NzJjMS53ZWJw.jpg Keynotes by Casago http://WWW.CASAGO.COM episodic Steve Schwab A podcast for Casago homeowners by the Partners of Casago. Learn about our programs, market updates, and the local heroes in your market. A podcast for Casago homeowners by the Partners of Casago. Casago Steve Schwab No No Marriott Homes & Villas with Jennifer Hsieh 25 25 Marriott Homes & Villas with Jennifer Hsieh full 47e44617-6377-4d4d-9e78-fd248787d8e1 https://share.transistor.fm/s/11363f5a In this episode of Casago Keynotes, host Steve Schwab sits down with Jennifer Hsieh, Managing Vice President and Global Category Leader for Premium and Endorsed Brands at Marriott International.

Jennifer leads the strategy behind some of Marriott’s most influential brand extensions, including Marriott Homes & Villas and the broader Marriott Bonvoy ecosystem. In a wide-ranging conversation designed specifically for professional property managers and homeowners, she explains how Marriott successfully entered the vacation rental space without compromising brand trust—or the uniqueness guests expect from private homes.

Key Topics Covered

  • Why Marriott Entered Homes & Villas
    The consumer insight that drove the strategy: nearly 27% of Marriott Bonvoy guests were leaving the ecosystem to book short-term rentals elsewhere—and how that gap became an opportunity.
  • Standards vs. Standardization
    Why guests do not want cookie-cutter homes, but do demand consistent cleanliness, safety, reliability, and service recovery—and how Marriott enforces that balance globally.
  • What Qualifies a Home (and What Disqualifies One)
    Jennifer breaks down the “signals of quality” Marriott looks for, from interior design coherence to maintenance details, outdoor spaces, and neighborhood context.
  • The Power of Professional Property Management
    Why Marriott partners exclusively with professional operators—and how that model protects homeowners, elevates guest experience, and enables scalable quality control.
  • The Role of Reviews, Scores, and Algorithms
    How guest feedback directly influences visibility, placement, and long-term performance within the Marriott Homes & Villas platform.
  • Loyalty as a Demand Engine
    With over 45% of bookings involving points usage, Jennifer explains how Bonvoy drives high-quality demand—and why Marriott guests tend to be better, more respectful renters.
  • AI Search and Differentiation
    What generative AI means for homeowners, why detailed property descriptions matter more than ever, and how features—not price alone—will increasingly drive bookings.
  • Where Hospitality Must Stay Human
    Why technology should handle transactions—but people still define memorable stays, service recovery, and five-star reviews.

Key Takeaway for Homeowners

Quality over quantity. Homes that deliver consistent excellence—supported by strong operators and human-led service—will continue to outperform as global brands like Marriott shape the future of vacation rentals.

This episode offers a rare, inside look at how the world’s largest hospitality company evaluates homes, partners with operators, and protects long-term value for homeowners in an increasingly competitive market. 


]]> In this episode of Casago Keynotes, host Steve Schwab sits down with Jennifer Hsieh, Managing Vice President and Global Category Leader for Premium and Endorsed Brands at Marriott International.

Jennifer leads the strategy behind some of Marriott’s most influential brand extensions, including Marriott Homes & Villas and the broader Marriott Bonvoy ecosystem. In a wide-ranging conversation designed specifically for professional property managers and homeowners, she explains how Marriott successfully entered the vacation rental space without compromising brand trust—or the uniqueness guests expect from private homes.

Key Topics Covered

  • Why Marriott Entered Homes & Villas
    The consumer insight that drove the strategy: nearly 27% of Marriott Bonvoy guests were leaving the ecosystem to book short-term rentals elsewhere—and how that gap became an opportunity.
  • Standards vs. Standardization
    Why guests do not want cookie-cutter homes, but do demand consistent cleanliness, safety, reliability, and service recovery—and how Marriott enforces that balance globally.
  • What Qualifies a Home (and What Disqualifies One)
    Jennifer breaks down the “signals of quality” Marriott looks for, from interior design coherence to maintenance details, outdoor spaces, and neighborhood context.
  • The Power of Professional Property Management
    Why Marriott partners exclusively with professional operators—and how that model protects homeowners, elevates guest experience, and enables scalable quality control.
  • The Role of Reviews, Scores, and Algorithms
    How guest feedback directly influences visibility, placement, and long-term performance within the Marriott Homes & Villas platform.
  • Loyalty as a Demand Engine
    With over 45% of bookings involving points usage, Jennifer explains how Bonvoy drives high-quality demand—and why Marriott guests tend to be better, more respectful renters.
  • AI Search and Differentiation
    What generative AI means for homeowners, why detailed property descriptions matter more than ever, and how features—not price alone—will increasingly drive bookings.
  • Where Hospitality Must Stay Human
    Why technology should handle transactions—but people still define memorable stays, service recovery, and five-star reviews.

Key Takeaway for Homeowners

Quality over quantity. Homes that deliver consistent excellence—supported by strong operators and human-led service—will continue to outperform as global brands like Marriott shape the future of vacation rentals.

This episode offers a rare, inside look at how the world’s largest hospitality company evaluates homes, partners with operators, and protects long-term value for homeowners in an increasingly competitive market. 


]]> Fri, 09 Jan 2026 10:37:04 -0800 Steve Schwab Steve Schwab 2176 In this episode of Casago Keynotes, host Steve Schwab sits down with Jennifer Hsieh, Managing Vice President and Global Category Leader for Premium and Endorsed Brands at Marriott International.

Jennifer leads the strategy behind some of Marriott’s most influential brand extensions, including Marriott Homes & Villas and the broader Marriott Bonvoy ecosystem. In a wide-ranging conversation designed specifically for professional property managers and homeowners, she explains how Marriott successfully entered the vacation rental space without compromising brand trust—or the uniqueness guests expect from private homes.

Key Topics Covered

  • Why Marriott Entered Homes & Villas
    The consumer insight that drove the strategy: nearly 27% of Marriott Bonvoy guests were leaving the ecosystem to book short-term rentals elsewhere—and how that gap became an opportunity.
  • Standards vs. Standardization
    Why guests do not want cookie-cutter homes, but do demand consistent cleanliness, safety, reliability, and service recovery—and how Marriott enforces that balance globally.
  • What Qualifies a Home (and What Disqualifies One)
    Jennifer breaks down the “signals of quality” Marriott looks for, from interior design coherence to maintenance details, outdoor spaces, and neighborhood context.
  • The Power of Professional Property Management
    Why Marriott partners exclusively with professional operators—and how that model protects homeowners, elevates guest experience, and enables scalable quality control.
  • The Role of Reviews, Scores, and Algorithms
    How guest feedback directly influences visibility, placement, and long-term performance within the Marriott Homes & Villas platform.
  • Loyalty as a Demand Engine
    With over 45% of bookings involving points usage, Jennifer explains how Bonvoy drives high-quality demand—and why Marriott guests tend to be better, more respectful renters.
  • AI Search and Differentiation
    What generative AI means for homeowners, why detailed property descriptions matter more than ever, and how features—not price alone—will increasingly drive bookings.
  • Where Hospitality Must Stay Human
    Why technology should handle transactions—but people still define memorable stays, service recovery, and five-star reviews.

Key Takeaway for Homeowners

Quality over quantity. Homes that deliver consistent excellence—supported by strong operators and human-led service—will continue to outperform as global brands like Marriott shape the future of vacation rentals.

This episode offers a rare, inside look at how the world’s largest hospitality company evaluates homes, partners with operators, and protects long-term value for homeowners in an increasingly competitive market. 


]]> Casago No Matt Hope, VP of Revenue, and Andrew Kitchell discuss positive changes at Vacasa 24 24 Matt Hope, VP of Revenue, and Andrew Kitchell discuss positive changes at Vacasa full d4a708ba-40e1-4c60-be59-a6fb83afc31f https://share.transistor.fm/s/867c405b Enhancing Revenue Management and Owner Experience with Wheelhouse: An Interview with Matt Hope

In this episode, Steve Schwab, founder of Casago, interviews Matt Hope, VP of Revenue Management and Analytics at Vacasa and founder and CEO of Wheelhouse, about the recent implementation of Wheelhouse into Vacasa. They discuss the benefits and challenges of this integration, particularly how it simplifies and improves revenue management for homeowners and franchise partners. The conversation also covers the impact on local teams, the transition process, homeowner satisfaction, and future enhancements. Key points include the significant reduction in support tickets, the importance of clear and owner-centric revenue management, and the role of continuous education and proactive communication in fostering strong relationships with homeowners.

00:00 Introduction and Guest Introduction
00:38 Integrating Wheelhouse into Vacasa
02:31 Challenges with Previous Systems
04:17 Benefits of Wheelhouse for Revenue Management
05:31 Owner Feedback and System Improvements
07:51 Future Plans and Owner Engagement
11:20 Designing Owner-Centric Revenue Management
30:44 Franchise Model and Local Teams
35:50 Closing Remarks and Future Outlook

]]> Enhancing Revenue Management and Owner Experience with Wheelhouse: An Interview with Matt Hope

In this episode, Steve Schwab, founder of Casago, interviews Matt Hope, VP of Revenue Management and Analytics at Vacasa and founder and CEO of Wheelhouse, about the recent implementation of Wheelhouse into Vacasa. They discuss the benefits and challenges of this integration, particularly how it simplifies and improves revenue management for homeowners and franchise partners. The conversation also covers the impact on local teams, the transition process, homeowner satisfaction, and future enhancements. Key points include the significant reduction in support tickets, the importance of clear and owner-centric revenue management, and the role of continuous education and proactive communication in fostering strong relationships with homeowners.

00:00 Introduction and Guest Introduction
00:38 Integrating Wheelhouse into Vacasa
02:31 Challenges with Previous Systems
04:17 Benefits of Wheelhouse for Revenue Management
05:31 Owner Feedback and System Improvements
07:51 Future Plans and Owner Engagement
11:20 Designing Owner-Centric Revenue Management
30:44 Franchise Model and Local Teams
35:50 Closing Remarks and Future Outlook

]]> Thu, 06 Nov 2025 08:32:35 -0800 Steve Schwab Steve Schwab 2715 Enhancing Revenue Management and Owner Experience with Wheelhouse: An Interview with Matt Hope

In this episode, Steve Schwab, founder of Casago, interviews Matt Hope, VP of Revenue Management and Analytics at Vacasa and founder and CEO of Wheelhouse, about the recent implementation of Wheelhouse into Vacasa. They discuss the benefits and challenges of this integration, particularly how it simplifies and improves revenue management for homeowners and franchise partners. The conversation also covers the impact on local teams, the transition process, homeowner satisfaction, and future enhancements. Key points include the significant reduction in support tickets, the importance of clear and owner-centric revenue management, and the role of continuous education and proactive communication in fostering strong relationships with homeowners.

00:00 Introduction and Guest Introduction
00:38 Integrating Wheelhouse into Vacasa
02:31 Challenges with Previous Systems
04:17 Benefits of Wheelhouse for Revenue Management
05:31 Owner Feedback and System Improvements
07:51 Future Plans and Owner Engagement
11:20 Designing Owner-Centric Revenue Management
30:44 Franchise Model and Local Teams
35:50 Closing Remarks and Future Outlook

]]> Casago No Maximizing Direct Bookings: A Deep Dive into David Angotti's Strategy. 23 23 Maximizing Direct Bookings: A Deep Dive into David Angotti's Strategy. full 176d1827-5e31-4f5c-adc1-987c0a1b66fd https://share.transistor.fm/s/f61906d6 Maximizing Vacation Rental Bookings with David Angotti: Strategies and Insights

In this episode of Keynote, host Steve Schwab interviews David Angotti, a multifaceted expert in web development, marketing, and property management. David discusses his extensive experience in the industry, which includes pioneering online learning platforms, working as a pilot, and managing properties. The conversation includes insights into the merger between vacasa and Casago, aiming to create a leading vacation rental website capable of competing with major platforms like Airbnb. They explore strategies for increasing website traffic, optimizing user experience, and leveraging relationships to drive bookings. David also emphasizes the importance of an owner-centric approach in decision-making. Together, they look forward to future opportunities and initiatives that will benefit homeowners and enhance the vacation rental ecosystem.

00:00 Introduction and Guest Introduction
00:07 David's Background and Experience
00:52 Property Management Insights
01:39 The Vacasa Opportunity
03:00 Marketing Strategies and Website Optimization
05:34 Conversion Rate Optimization
11:19 Future Opportunities and Content Marketing
12:52 The Orange Reto and Owner-Centric Approach
14:41 Final Thoughts and Conclusion

]]> Maximizing Vacation Rental Bookings with David Angotti: Strategies and Insights

In this episode of Keynote, host Steve Schwab interviews David Angotti, a multifaceted expert in web development, marketing, and property management. David discusses his extensive experience in the industry, which includes pioneering online learning platforms, working as a pilot, and managing properties. The conversation includes insights into the merger between vacasa and Casago, aiming to create a leading vacation rental website capable of competing with major platforms like Airbnb. They explore strategies for increasing website traffic, optimizing user experience, and leveraging relationships to drive bookings. David also emphasizes the importance of an owner-centric approach in decision-making. Together, they look forward to future opportunities and initiatives that will benefit homeowners and enhance the vacation rental ecosystem.

00:00 Introduction and Guest Introduction
00:07 David's Background and Experience
00:52 Property Management Insights
01:39 The Vacasa Opportunity
03:00 Marketing Strategies and Website Optimization
05:34 Conversion Rate Optimization
11:19 Future Opportunities and Content Marketing
12:52 The Orange Reto and Owner-Centric Approach
14:41 Final Thoughts and Conclusion

]]> Thu, 02 Oct 2025 12:19:51 -0700 Steve Schwab Steve Schwab 962 Maximizing Vacation Rental Bookings with David Angotti: Strategies and Insights

In this episode of Keynote, host Steve Schwab interviews David Angotti, a multifaceted expert in web development, marketing, and property management. David discusses his extensive experience in the industry, which includes pioneering online learning platforms, working as a pilot, and managing properties. The conversation includes insights into the merger between vacasa and Casago, aiming to create a leading vacation rental website capable of competing with major platforms like Airbnb. They explore strategies for increasing website traffic, optimizing user experience, and leveraging relationships to drive bookings. David also emphasizes the importance of an owner-centric approach in decision-making. Together, they look forward to future opportunities and initiatives that will benefit homeowners and enhance the vacation rental ecosystem.

00:00 Introduction and Guest Introduction
00:07 David's Background and Experience
00:52 Property Management Insights
01:39 The Vacasa Opportunity
03:00 Marketing Strategies and Website Optimization
05:34 Conversion Rate Optimization
11:19 Future Opportunities and Content Marketing
12:52 The Orange Reto and Owner-Centric Approach
14:41 Final Thoughts and Conclusion

]]> Casago No Empowering Homeowners with Owner-Centric Revenue Management 22 22 Empowering Homeowners with Owner-Centric Revenue Management full 86f56f29-3c36-43ce-b047-bea1ff33a8ea https://share.transistor.fm/s/42057317 Empowering Homeowners with Owner-Centric Revenue Management

In this episode of Keynotes, hosted by Steve Schwab, founder of Casago, we dive into an insightful discussion with Andrew Kitchell, founder of Wheelhouse. The focus is on 'owner-centric' revenue management and its applications in the vacation rental industry. Andrew shares the journey of creating Wheelhouse, a platform designed to bring transparency and control over the revenue and performance of short-term rental properties. Key topics include the importance of empowering homeowners with clear, visual information, the impact of personalized pricing strategies, and the collaboration between Wheelhouse and Casago to enhance revenue management systems. The episode underscores the commitment to excellence, transparency, and rapid problem resolution, aiming to create a seamless, informed experience for homeowners.

00:00 Welcome and Introduction
01:04 Meet Andrew Kitchell: Founder of Wheelhouse
01:49 The Journey of Wheelhouse
04:17 Understanding Owner-Centric Revenue Management
07:43 The Casago and Wheelhouse Partnership
10:29 Empowering Homeowners with Data and Tools
15:21 Building a One-of-a-Kind Dashboard
21:40 Training and Empowerment for Better Service
25:24 Final Thoughts and Farewell

]]> Empowering Homeowners with Owner-Centric Revenue Management

In this episode of Keynotes, hosted by Steve Schwab, founder of Casago, we dive into an insightful discussion with Andrew Kitchell, founder of Wheelhouse. The focus is on 'owner-centric' revenue management and its applications in the vacation rental industry. Andrew shares the journey of creating Wheelhouse, a platform designed to bring transparency and control over the revenue and performance of short-term rental properties. Key topics include the importance of empowering homeowners with clear, visual information, the impact of personalized pricing strategies, and the collaboration between Wheelhouse and Casago to enhance revenue management systems. The episode underscores the commitment to excellence, transparency, and rapid problem resolution, aiming to create a seamless, informed experience for homeowners.

00:00 Welcome and Introduction
01:04 Meet Andrew Kitchell: Founder of Wheelhouse
01:49 The Journey of Wheelhouse
04:17 Understanding Owner-Centric Revenue Management
07:43 The Casago and Wheelhouse Partnership
10:29 Empowering Homeowners with Data and Tools
15:21 Building a One-of-a-Kind Dashboard
21:40 Training and Empowerment for Better Service
25:24 Final Thoughts and Farewell

]]> Fri, 05 Sep 2025 17:17:32 -0700 Steve Schwab Steve Schwab 1664 Empowering Homeowners with Owner-Centric Revenue Management

In this episode of Keynotes, hosted by Steve Schwab, founder of Casago, we dive into an insightful discussion with Andrew Kitchell, founder of Wheelhouse. The focus is on 'owner-centric' revenue management and its applications in the vacation rental industry. Andrew shares the journey of creating Wheelhouse, a platform designed to bring transparency and control over the revenue and performance of short-term rental properties. Key topics include the importance of empowering homeowners with clear, visual information, the impact of personalized pricing strategies, and the collaboration between Wheelhouse and Casago to enhance revenue management systems. The episode underscores the commitment to excellence, transparency, and rapid problem resolution, aiming to create a seamless, informed experience for homeowners.

00:00 Welcome and Introduction
01:04 Meet Andrew Kitchell: Founder of Wheelhouse
01:49 The Journey of Wheelhouse
04:17 Understanding Owner-Centric Revenue Management
07:43 The Casago and Wheelhouse Partnership
10:29 Empowering Homeowners with Data and Tools
15:21 Building a One-of-a-Kind Dashboard
21:40 Training and Empowerment for Better Service
25:24 Final Thoughts and Farewell

]]> Casago No Craig Rashkow: Family Values with Professional Excellence 21 21 Craig Rashkow: Family Values with Professional Excellence full b299d30c-57b1-40ca-b841-3df7c1986e1a https://share.transistor.fm/s/236982b3 Transforming Vacation Home Management with Craig Rashkow: Introducing the Casago Franchise Model


In this episode of Keynotes, host Steve Schwab speaks with Craig Rashkow, a seasoned professional in the hospitality industry, about his recent transition to managing several Vacasa markets under the Casago franchise model. 

Craig shares his journey from working in operational roles to entering the vacation rental industry with Sonder and Roofstock. Emphasizing local support and personalized service, Craig discusses his vision for improving homeowner and guest experiences through better technology and operational practices. He also highlights the importance of community and interpersonal relationships in successful property management. Listen in to learn about the operational changes and improvements Craig plans to implement as part of the Casago team.

Reach out to Craig at *1-312-504-3462* or *craig.rashkow@roofstock.com*

00:00 Welcome to Keynotes with Steve Schwab

00:54 Meet Craig: A Journey in Hospitality

01:56 Transition to Casago: What Homeowners Need to Know

03:42 Building Strong Local Teams

05:31 Craig's Personal Touch: Family and Music

07:03 Operational Improvements for Homeowners

09:57 The Importance of Local Decision Making

12:58 The Orange Credo: Stewardship and Values

14:27 How to Reach Craig and Final Thoughts

]]> Transforming Vacation Home Management with Craig Rashkow: Introducing the Casago Franchise Model


In this episode of Keynotes, host Steve Schwab speaks with Craig Rashkow, a seasoned professional in the hospitality industry, about his recent transition to managing several Vacasa markets under the Casago franchise model. 

Craig shares his journey from working in operational roles to entering the vacation rental industry with Sonder and Roofstock. Emphasizing local support and personalized service, Craig discusses his vision for improving homeowner and guest experiences through better technology and operational practices. He also highlights the importance of community and interpersonal relationships in successful property management. Listen in to learn about the operational changes and improvements Craig plans to implement as part of the Casago team.

Reach out to Craig at *1-312-504-3462* or *craig.rashkow@roofstock.com*

00:00 Welcome to Keynotes with Steve Schwab

00:54 Meet Craig: A Journey in Hospitality

01:56 Transition to Casago: What Homeowners Need to Know

03:42 Building Strong Local Teams

05:31 Craig's Personal Touch: Family and Music

07:03 Operational Improvements for Homeowners

09:57 The Importance of Local Decision Making

12:58 The Orange Credo: Stewardship and Values

14:27 How to Reach Craig and Final Thoughts

]]> Thu, 28 Aug 2025 17:16:02 -0700 Steve Schwab Steve Schwab 963 Transforming Vacation Home Management with Craig Rashkow: Introducing the Casago Franchise Model


In this episode of Keynotes, host Steve Schwab speaks with Craig Rashkow, a seasoned professional in the hospitality industry, about his recent transition to managing several Vacasa markets under the Casago franchise model. 

Craig shares his journey from working in operational roles to entering the vacation rental industry with Sonder and Roofstock. Emphasizing local support and personalized service, Craig discusses his vision for improving homeowner and guest experiences through better technology and operational practices. He also highlights the importance of community and interpersonal relationships in successful property management. Listen in to learn about the operational changes and improvements Craig plans to implement as part of the Casago team.

Reach out to Craig at *1-312-504-3462* or *craig.rashkow@roofstock.com*

00:00 Welcome to Keynotes with Steve Schwab

00:54 Meet Craig: A Journey in Hospitality

01:56 Transition to Casago: What Homeowners Need to Know

03:42 Building Strong Local Teams

05:31 Craig's Personal Touch: Family and Music

07:03 Operational Improvements for Homeowners

09:57 The Importance of Local Decision Making

12:58 The Orange Credo: Stewardship and Values

14:27 How to Reach Craig and Final Thoughts

]]> Casago No A Family Legacy of Paying it Forward. 20 20 A Family Legacy of Paying it Forward. full 0e11719a-1d05-4927-96c2-8535058d9df4 https://share.transistor.fm/s/efb21c7f The Inspiring Journey of Hospitality. 


In this episode, Steve Schwab, founder and CEO of Casago, sits down with Kish, Jay, and Shirin Kanji, the newest partners of Casago, to discuss the legacy and future of their family business, Impact Properties. They delve into the rich history of their family's move from India to Africa and ultimately to the United States, where they ventured into the hospitality industry. The trio shares personal anecdotes, their long-term vision focusing on owner-centric values, excellence, and anticipation in the business. Highlights include their experiences at Casago University, the importance of transparency and relationship-building in hospitality, and their plans for embracing the team and developing their strategy for success. 

For more information, please email: firstcoast@casago.com

00:00 Introduction and Guest Introductions

02:09 Kish's Family Journey into Hospitality

09:48 Shirin and Jay's Perspectives

11:19 The Importance of Relationships in Business

17:59 Experiences at Casago University

27:38 Vision for Homeowners and Future Plans

34:23 Closing Remarks and Contact Information

]]> The Inspiring Journey of Hospitality. 


In this episode, Steve Schwab, founder and CEO of Casago, sits down with Kish, Jay, and Shirin Kanji, the newest partners of Casago, to discuss the legacy and future of their family business, Impact Properties. They delve into the rich history of their family's move from India to Africa and ultimately to the United States, where they ventured into the hospitality industry. The trio shares personal anecdotes, their long-term vision focusing on owner-centric values, excellence, and anticipation in the business. Highlights include their experiences at Casago University, the importance of transparency and relationship-building in hospitality, and their plans for embracing the team and developing their strategy for success. 

For more information, please email: firstcoast@casago.com

00:00 Introduction and Guest Introductions

02:09 Kish's Family Journey into Hospitality

09:48 Shirin and Jay's Perspectives

11:19 The Importance of Relationships in Business

17:59 Experiences at Casago University

27:38 Vision for Homeowners and Future Plans

34:23 Closing Remarks and Contact Information

]]> Thu, 14 Aug 2025 11:38:37 -0700 Steve Schwab Steve Schwab 2109 The Inspiring Journey of Hospitality. 


In this episode, Steve Schwab, founder and CEO of Casago, sits down with Kish, Jay, and Shirin Kanji, the newest partners of Casago, to discuss the legacy and future of their family business, Impact Properties. They delve into the rich history of their family's move from India to Africa and ultimately to the United States, where they ventured into the hospitality industry. The trio shares personal anecdotes, their long-term vision focusing on owner-centric values, excellence, and anticipation in the business. Highlights include their experiences at Casago University, the importance of transparency and relationship-building in hospitality, and their plans for embracing the team and developing their strategy for success. 

For more information, please email: firstcoast@casago.com

00:00 Introduction and Guest Introductions

02:09 Kish's Family Journey into Hospitality

09:48 Shirin and Jay's Perspectives

11:19 The Importance of Relationships in Business

17:59 Experiences at Casago University

27:38 Vision for Homeowners and Future Plans

34:23 Closing Remarks and Contact Information

]]> Casago, Franchise, Kish, Sharin, Jay Kanji. No Authenticity and Advocacy at Casago: Michael Austad's Story 13 13 Authenticity and Advocacy at Casago: Michael Austad's Story full 8379c088-a583-468d-867f-6c4d8974aa0a https://share.transistor.fm/s/44866102 Owner-Centric Property Management with Michael Austad of Casago

In this episode of Keynotes, host Steve Schwab talks with Michael Austad, owner of Casago in Willamette Valley, about his transition from a long career in retail to the hospitality industry. Michael discusses the importance of simplicity, authenticity, and owner-centric property management. Highlighting Casago's unique value, Michael illustrates how the company maintains a delicate balance between the advantages of a large corporation and the personalized touch of a local owner, fostering close relationships and effective management for homeowners.

00:00 Introduction to Keynotes Podcast
00:39 Meet Michael Austad: From Retail to Casago
02:06 Transition to Hospitality Industry
03:25 Choosing Casago: Values Over Profit
05:16 The KISS Principle in Vacation Rentals
06:31 Authentic Conversations and Relationships
06:51 Casago's Unique Value Proposition
08:52 Owner-Centric Approach
10:01 Advocating for Homeowners
10:50 Handling Homeowner Issues
12:04 Contacting Casago for Property Management
12:52 Conclusion and Final Thoughts

]]> Owner-Centric Property Management with Michael Austad of Casago

In this episode of Keynotes, host Steve Schwab talks with Michael Austad, owner of Casago in Willamette Valley, about his transition from a long career in retail to the hospitality industry. Michael discusses the importance of simplicity, authenticity, and owner-centric property management. Highlighting Casago's unique value, Michael illustrates how the company maintains a delicate balance between the advantages of a large corporation and the personalized touch of a local owner, fostering close relationships and effective management for homeowners.

00:00 Introduction to Keynotes Podcast
00:39 Meet Michael Austad: From Retail to Casago
02:06 Transition to Hospitality Industry
03:25 Choosing Casago: Values Over Profit
05:16 The KISS Principle in Vacation Rentals
06:31 Authentic Conversations and Relationships
06:51 Casago's Unique Value Proposition
08:52 Owner-Centric Approach
10:01 Advocating for Homeowners
10:50 Handling Homeowner Issues
12:04 Contacting Casago for Property Management
12:52 Conclusion and Final Thoughts

]]> Tue, 12 Aug 2025 19:31:50 -0700 Steve Schwab Steve Schwab 798 Owner-Centric Property Management with Michael Austad of Casago

In this episode of Keynotes, host Steve Schwab talks with Michael Austad, owner of Casago in Willamette Valley, about his transition from a long career in retail to the hospitality industry. Michael discusses the importance of simplicity, authenticity, and owner-centric property management. Highlighting Casago's unique value, Michael illustrates how the company maintains a delicate balance between the advantages of a large corporation and the personalized touch of a local owner, fostering close relationships and effective management for homeowners.

00:00 Introduction to Keynotes Podcast
00:39 Meet Michael Austad: From Retail to Casago
02:06 Transition to Hospitality Industry
03:25 Choosing Casago: Values Over Profit
05:16 The KISS Principle in Vacation Rentals
06:31 Authentic Conversations and Relationships
06:51 Casago's Unique Value Proposition
08:52 Owner-Centric Approach
10:01 Advocating for Homeowners
10:50 Handling Homeowner Issues
12:04 Contacting Casago for Property Management
12:52 Conclusion and Final Thoughts

]]> Casago No State Of The Vacation Rental Industry With Matt Landau 19 19 State Of The Vacation Rental Industry With Matt Landau full 0a2906c4-e6e1-46c1-8077-dc8a23a3caa4 https://share.transistor.fm/s/7103a530 In light of the recent merger between Casago and Vacasa, Steve and Matt discuss the future of Casago, while giving insight to the current state of the vacation rental industry as a whole.

]]> In light of the recent merger between Casago and Vacasa, Steve and Matt discuss the future of Casago, while giving insight to the current state of the vacation rental industry as a whole.

]]> Thu, 03 Jul 2025 17:26:37 -0700 Steve Schwab Steve Schwab 1748 In light of the recent merger between Casago and Vacasa, Steve and Matt discuss the future of Casago, while giving insight to the current state of the vacation rental industry as a whole.

]]> Casago No Meet Daniel, the Sonoran Star's General Manager 18 18 Meet Daniel, the Sonoran Star's General Manager full 10466a7d-e86d-460f-9b81-5a3c2be97679 https://share.transistor.fm/s/6d83e6c9 Tue, 10 Jun 2025 18:37:37 -0700 Steve Schwab Steve Schwab 924 Casago, Sonoran Star, Puerto Penasco No Behind the Scenes with Jennie Strait. 17 17 Behind the Scenes with Jennie Strait. full afcbdf01-7288-485a-8826-5efcf0c190a3 https://share.transistor.fm/s/a87a5497 Exploring Property Management Excellence: A Deep Dive with Jennie Strait

In this engaging episode of Keynotes, host Steve Schwab converses with Jennie Strait from Santa Barbara about her extensive experience and five-year journey with Casago. Jennie delves into her personal philosophies on building honest and educational relationships with homeowners and her dedication to providing warm and welcoming experiences for guests. She recounts a memorable success story of managing ten new property units in Summerland through excellent service, timely communication, and comprehensive support from Casago. Listeners will gain valuable insights into property management and the importance of strong relationships in the short-term rental industry.

00:00 Introduction to Keynotes Podcast
00:39 Meet Jennie Strait: Property Management Insights
01:06 Jennie's Journey to Casago
02:29 Passion for Santa Barbara
03:39 Delivering Exceptional Guest Experiences
04:54 Prioritizing Homeowners: Jennie's Approach
06:09 Owner-Centric Model Explained
06:50 Maintaining Transparent Relationships with Homeowners
07:43 A Memorable Homeowner Story
10:17 Final Thoughts and Contact Information

]]> Exploring Property Management Excellence: A Deep Dive with Jennie Strait

In this engaging episode of Keynotes, host Steve Schwab converses with Jennie Strait from Santa Barbara about her extensive experience and five-year journey with Casago. Jennie delves into her personal philosophies on building honest and educational relationships with homeowners and her dedication to providing warm and welcoming experiences for guests. She recounts a memorable success story of managing ten new property units in Summerland through excellent service, timely communication, and comprehensive support from Casago. Listeners will gain valuable insights into property management and the importance of strong relationships in the short-term rental industry.

00:00 Introduction to Keynotes Podcast
00:39 Meet Jennie Strait: Property Management Insights
01:06 Jennie's Journey to Casago
02:29 Passion for Santa Barbara
03:39 Delivering Exceptional Guest Experiences
04:54 Prioritizing Homeowners: Jennie's Approach
06:09 Owner-Centric Model Explained
06:50 Maintaining Transparent Relationships with Homeowners
07:43 A Memorable Homeowner Story
10:17 Final Thoughts and Contact Information

]]> Sun, 20 Oct 2024 20:07:37 -0700 Steve Schwab Steve Schwab 719 Exploring Property Management Excellence: A Deep Dive with Jennie Strait

In this engaging episode of Keynotes, host Steve Schwab converses with Jennie Strait from Santa Barbara about her extensive experience and five-year journey with Casago. Jennie delves into her personal philosophies on building honest and educational relationships with homeowners and her dedication to providing warm and welcoming experiences for guests. She recounts a memorable success story of managing ten new property units in Summerland through excellent service, timely communication, and comprehensive support from Casago. Listeners will gain valuable insights into property management and the importance of strong relationships in the short-term rental industry.

00:00 Introduction to Keynotes Podcast
00:39 Meet Jennie Strait: Property Management Insights
01:06 Jennie's Journey to Casago
02:29 Passion for Santa Barbara
03:39 Delivering Exceptional Guest Experiences
04:54 Prioritizing Homeowners: Jennie's Approach
06:09 Owner-Centric Model Explained
06:50 Maintaining Transparent Relationships with Homeowners
07:43 A Memorable Homeowner Story
10:17 Final Thoughts and Contact Information

]]> Casago No Sustainable Success in South Padre with Andrea and Cassandra. 16 16 Sustainable Success in South Padre with Andrea and Cassandra. full 973ae929-5729-46b4-aa84-ff5aabd0b254 https://share.transistor.fm/s/ad584fd1 Sustainable Success in the Vacation Rental Industry with Andrea and Cassandra from Casago

In this episode of Keynotes, host Steve Schwab sits down with Andrea and Cassandra from South Padre Island to discuss their extensive experiences in the vacation rental industry. The conversation covers their professional journey to Casago, highlighting their technical, accounting, and managerial expertise. They emphasize the importance of personalized service and relationship building for homeowner and guest satisfaction. Additionally, the episode delves into Casago's commitment to environmental sustainability, detailing eco-friendly practices such as using bamboo paper products and recycled materials and promoting local non-profits like Sea Turtle Inc. The benefits of these practices for the business, including attracting eco-conscious travelers and increasing occupancy rates, are also discussed. For homeowners interested in learning more, Casago provides professional photos at no cost in exchange for a 90-day commitment and covers minor maintenance costs to lower onboarding expenses.

00:00 Introduction to Keynotes Podcast
00:37 Meet Andrea and Cassandra from South Padre
00:46 Journey into the Vacation Rental Industry
02:42 Background and Personal Stories
04:08 Joining the Casago Family
05:09 Making Homeowners and Guests a Priority
06:01 The Owner-Centric Philosophy
07:03 Building Relationships Beyond Business
08:12 Environmental Sustainability Practices
10:06 Lowering Onboarding Costs for Owners
10:52 Contact Information and Closing Remarks

]]> Sustainable Success in the Vacation Rental Industry with Andrea and Cassandra from Casago

In this episode of Keynotes, host Steve Schwab sits down with Andrea and Cassandra from South Padre Island to discuss their extensive experiences in the vacation rental industry. The conversation covers their professional journey to Casago, highlighting their technical, accounting, and managerial expertise. They emphasize the importance of personalized service and relationship building for homeowner and guest satisfaction. Additionally, the episode delves into Casago's commitment to environmental sustainability, detailing eco-friendly practices such as using bamboo paper products and recycled materials and promoting local non-profits like Sea Turtle Inc. The benefits of these practices for the business, including attracting eco-conscious travelers and increasing occupancy rates, are also discussed. For homeowners interested in learning more, Casago provides professional photos at no cost in exchange for a 90-day commitment and covers minor maintenance costs to lower onboarding expenses.

00:00 Introduction to Keynotes Podcast
00:37 Meet Andrea and Cassandra from South Padre
00:46 Journey into the Vacation Rental Industry
02:42 Background and Personal Stories
04:08 Joining the Casago Family
05:09 Making Homeowners and Guests a Priority
06:01 The Owner-Centric Philosophy
07:03 Building Relationships Beyond Business
08:12 Environmental Sustainability Practices
10:06 Lowering Onboarding Costs for Owners
10:52 Contact Information and Closing Remarks

]]> Sat, 19 Oct 2024 18:25:02 -0700 Steve Schwab Steve Schwab 696 Sustainable Success in the Vacation Rental Industry with Andrea and Cassandra from Casago

In this episode of Keynotes, host Steve Schwab sits down with Andrea and Cassandra from South Padre Island to discuss their extensive experiences in the vacation rental industry. The conversation covers their professional journey to Casago, highlighting their technical, accounting, and managerial expertise. They emphasize the importance of personalized service and relationship building for homeowner and guest satisfaction. Additionally, the episode delves into Casago's commitment to environmental sustainability, detailing eco-friendly practices such as using bamboo paper products and recycled materials and promoting local non-profits like Sea Turtle Inc. The benefits of these practices for the business, including attracting eco-conscious travelers and increasing occupancy rates, are also discussed. For homeowners interested in learning more, Casago provides professional photos at no cost in exchange for a 90-day commitment and covers minor maintenance costs to lower onboarding expenses.

00:00 Introduction to Keynotes Podcast
00:37 Meet Andrea and Cassandra from South Padre
00:46 Journey into the Vacation Rental Industry
02:42 Background and Personal Stories
04:08 Joining the Casago Family
05:09 Making Homeowners and Guests a Priority
06:01 The Owner-Centric Philosophy
07:03 Building Relationships Beyond Business
08:12 Environmental Sustainability Practices
10:06 Lowering Onboarding Costs for Owners
10:52 Contact Information and Closing Remarks

]]> Casago No Southern Hospitality: Tim Smith's Approach to Property Management 15 15 Southern Hospitality: Tim Smith's Approach to Property Management full f39620d3-b5e2-446f-8d6f-26a761fa8122 https://share.transistor.fm/s/d9d60034 Southern Hospitality and Resilient Property Management with Tim Smith from Casago

In this episode of Keynotes, host Steve Schwab interviews Tim Smith, the owner of Casago in New Smyrna Beach. Tim narrates his unexpected journey from Salesforce consulting to property management and discusses Casago's mission to align with homeowners' goals while delivering memorable experiences for guests. Emphasizing Southern hospitality, Tim describes treating every guest like family and maintaining constant communication with property owners. He highlights proactive measures taken during Hurricane Ian to safeguard properties, demonstrating Casago's reliability and personal touch. Practical insights into building trust, setting clear expectations, and being an on-site advocate during crises are shared, making this episode a valuable resource for homeowners and potential clients. Contact information for Casago is also provided for those interested in property management services in New Smyrna.

00:00 Introduction to Keynotes Podcast
00:39 Meet Tim Smith: From Consulting to Property Management
01:54 Philosophies on Hospitality and Property Management
03:53 The Owner-Centric Approach at Casago
05:52 The Importance of Accountability
06:12 Prioritizing Homeowners Through Communication
06:54 Balancing Guest and Homeowner Needs
08:10 A Story of Dedication During Hurricane Ian
09:37 Why Choose Casago for Property Management?
11:22 How to Reach Out to Casago

]]> Southern Hospitality and Resilient Property Management with Tim Smith from Casago

In this episode of Keynotes, host Steve Schwab interviews Tim Smith, the owner of Casago in New Smyrna Beach. Tim narrates his unexpected journey from Salesforce consulting to property management and discusses Casago's mission to align with homeowners' goals while delivering memorable experiences for guests. Emphasizing Southern hospitality, Tim describes treating every guest like family and maintaining constant communication with property owners. He highlights proactive measures taken during Hurricane Ian to safeguard properties, demonstrating Casago's reliability and personal touch. Practical insights into building trust, setting clear expectations, and being an on-site advocate during crises are shared, making this episode a valuable resource for homeowners and potential clients. Contact information for Casago is also provided for those interested in property management services in New Smyrna.

00:00 Introduction to Keynotes Podcast
00:39 Meet Tim Smith: From Consulting to Property Management
01:54 Philosophies on Hospitality and Property Management
03:53 The Owner-Centric Approach at Casago
05:52 The Importance of Accountability
06:12 Prioritizing Homeowners Through Communication
06:54 Balancing Guest and Homeowner Needs
08:10 A Story of Dedication During Hurricane Ian
09:37 Why Choose Casago for Property Management?
11:22 How to Reach Out to Casago

]]> Sat, 19 Oct 2024 17:28:53 -0700 Steve Schwab Steve Schwab 723 Southern Hospitality and Resilient Property Management with Tim Smith from Casago

In this episode of Keynotes, host Steve Schwab interviews Tim Smith, the owner of Casago in New Smyrna Beach. Tim narrates his unexpected journey from Salesforce consulting to property management and discusses Casago's mission to align with homeowners' goals while delivering memorable experiences for guests. Emphasizing Southern hospitality, Tim describes treating every guest like family and maintaining constant communication with property owners. He highlights proactive measures taken during Hurricane Ian to safeguard properties, demonstrating Casago's reliability and personal touch. Practical insights into building trust, setting clear expectations, and being an on-site advocate during crises are shared, making this episode a valuable resource for homeowners and potential clients. Contact information for Casago is also provided for those interested in property management services in New Smyrna.

00:00 Introduction to Keynotes Podcast
00:39 Meet Tim Smith: From Consulting to Property Management
01:54 Philosophies on Hospitality and Property Management
03:53 The Owner-Centric Approach at Casago
05:52 The Importance of Accountability
06:12 Prioritizing Homeowners Through Communication
06:54 Balancing Guest and Homeowner Needs
08:10 A Story of Dedication During Hurricane Ian
09:37 Why Choose Casago for Property Management?
11:22 How to Reach Out to Casago

]]> Casago No Elevating Short-Term Rentals with Philippe and Gerald 14 14 Elevating Short-Term Rentals with Philippe and Gerald full 8cb14c53-6586-4469-9ddb-7e8ef90386e1 https://share.transistor.fm/s/b4498173 Inside Casago: Transforming Hospitality and Property Management

In this comprehensive episode of Keynotes, host Steve Schwab engages with Philippe and Gerald, owners of Casago Aruba, to explore their journey from the restaurant industry to the realm of short-term rentals. During Casacon 2024, the conversation covers the benefits of implementing structured systems and maintaining transparent processes in hospitality management. They discuss Casago's commitment to homeowner advocacy and trust, illustrated through a case study about a homeowner who successfully converted a challenging rental purchase contract into a straightforward mortgage. This episode provides valuable insights and practical advice for homeowners and property managers aiming to maximize success and build long-term relationships.

00:00 Introduction to Keynotes Podcast
00:38 Meet the Casago Aruba Owners
01:07 Casacon 2024 Insights
02:18 Family Life in Aruba
03:35 Transition from Restaurateurs to Property Managers
05:16 Joining Casago and Embracing Structure
08:09 Building Trust with Homeowners
08:51 Transparency and Control in Property Management
09:45 The Orange Credo: Advocating for Owners
10:36 From Restaurants to Rentals: Ensuring Satisfaction
11:21 Back of the House: The Backbone of Operations
12:48 Dynamic Pricing and Revenue Management
14:01 A Heartwarming Homeowner Story
16:34 Contact Information and Closing Remarks

]]> Inside Casago: Transforming Hospitality and Property Management

In this comprehensive episode of Keynotes, host Steve Schwab engages with Philippe and Gerald, owners of Casago Aruba, to explore their journey from the restaurant industry to the realm of short-term rentals. During Casacon 2024, the conversation covers the benefits of implementing structured systems and maintaining transparent processes in hospitality management. They discuss Casago's commitment to homeowner advocacy and trust, illustrated through a case study about a homeowner who successfully converted a challenging rental purchase contract into a straightforward mortgage. This episode provides valuable insights and practical advice for homeowners and property managers aiming to maximize success and build long-term relationships.

00:00 Introduction to Keynotes Podcast
00:38 Meet the Casago Aruba Owners
01:07 Casacon 2024 Insights
02:18 Family Life in Aruba
03:35 Transition from Restaurateurs to Property Managers
05:16 Joining Casago and Embracing Structure
08:09 Building Trust with Homeowners
08:51 Transparency and Control in Property Management
09:45 The Orange Credo: Advocating for Owners
10:36 From Restaurants to Rentals: Ensuring Satisfaction
11:21 Back of the House: The Backbone of Operations
12:48 Dynamic Pricing and Revenue Management
14:01 A Heartwarming Homeowner Story
16:34 Contact Information and Closing Remarks

]]> Sat, 19 Oct 2024 17:02:36 -0700 Steve Schwab Steve Schwab 1040 Inside Casago: Transforming Hospitality and Property Management

In this comprehensive episode of Keynotes, host Steve Schwab engages with Philippe and Gerald, owners of Casago Aruba, to explore their journey from the restaurant industry to the realm of short-term rentals. During Casacon 2024, the conversation covers the benefits of implementing structured systems and maintaining transparent processes in hospitality management. They discuss Casago's commitment to homeowner advocacy and trust, illustrated through a case study about a homeowner who successfully converted a challenging rental purchase contract into a straightforward mortgage. This episode provides valuable insights and practical advice for homeowners and property managers aiming to maximize success and build long-term relationships.

00:00 Introduction to Keynotes Podcast
00:38 Meet the Casago Aruba Owners
01:07 Casacon 2024 Insights
02:18 Family Life in Aruba
03:35 Transition from Restaurateurs to Property Managers
05:16 Joining Casago and Embracing Structure
08:09 Building Trust with Homeowners
08:51 Transparency and Control in Property Management
09:45 The Orange Credo: Advocating for Owners
10:36 From Restaurants to Rentals: Ensuring Satisfaction
11:21 Back of the House: The Backbone of Operations
12:48 Dynamic Pricing and Revenue Management
14:01 A Heartwarming Homeowner Story
16:34 Contact Information and Closing Remarks

]]> Casago No Beyond Five Stars: Jeff and Marcie Harris Define Excellence in STR 12 12 Beyond Five Stars: Jeff and Marcie Harris Define Excellence in STR full 0282d0a0-a31c-40cd-9535-1a7c4853c7c6 https://share.transistor.fm/s/b4b78911 Journey to Excellence: Owner-Centric Property Management with Jeff and Marci Harris

In this episode of Keynotes, host Steve Schwab interviews Jeff and Marci Harris from Casago Heber. They discuss their evolution from starting their own property management company, Key in Memory, to joining Casago and achieving significant professional growth. The conversation emphasizes their commitment to delivering a 'six-star' guest experience, deep community involvement, and strategic differentiation from competitors. Key topics include the importance of owner-centric property management, clear homeowner expectations, ongoing communication, and trust within the community. The episode also highlights their expertise in local regulations and market expectations.

00:00 Introduction to Keynotes Podcast
00:39 Meet Jeff and Marci Harris
01:36 Family Background and Relocation
02:32 Joining Casago and Professional Growth
03:24 Striving for a Six-Star Experience
04:11 Handling Challenges and Earning Goodwill
05:21 Community Engagement and Networking
07:19 The Owner-Centric Approach
08:31 A Memorable Homeowner Experience
09:55 Reputation and Community Feedback
10:18 Contacting Casago Hebrew
11:32 Conclusion and Final Thoughts

]]> Journey to Excellence: Owner-Centric Property Management with Jeff and Marci Harris

In this episode of Keynotes, host Steve Schwab interviews Jeff and Marci Harris from Casago Heber. They discuss their evolution from starting their own property management company, Key in Memory, to joining Casago and achieving significant professional growth. The conversation emphasizes their commitment to delivering a 'six-star' guest experience, deep community involvement, and strategic differentiation from competitors. Key topics include the importance of owner-centric property management, clear homeowner expectations, ongoing communication, and trust within the community. The episode also highlights their expertise in local regulations and market expectations.

00:00 Introduction to Keynotes Podcast
00:39 Meet Jeff and Marci Harris
01:36 Family Background and Relocation
02:32 Joining Casago and Professional Growth
03:24 Striving for a Six-Star Experience
04:11 Handling Challenges and Earning Goodwill
05:21 Community Engagement and Networking
07:19 The Owner-Centric Approach
08:31 A Memorable Homeowner Experience
09:55 Reputation and Community Feedback
10:18 Contacting Casago Hebrew
11:32 Conclusion and Final Thoughts

]]> Sat, 19 Oct 2024 11:32:43 -0700 Steve Schwab Steve Schwab 715 Journey to Excellence: Owner-Centric Property Management with Jeff and Marci Harris

In this episode of Keynotes, host Steve Schwab interviews Jeff and Marci Harris from Casago Heber. They discuss their evolution from starting their own property management company, Key in Memory, to joining Casago and achieving significant professional growth. The conversation emphasizes their commitment to delivering a 'six-star' guest experience, deep community involvement, and strategic differentiation from competitors. Key topics include the importance of owner-centric property management, clear homeowner expectations, ongoing communication, and trust within the community. The episode also highlights their expertise in local regulations and market expectations.

00:00 Introduction to Keynotes Podcast
00:39 Meet Jeff and Marci Harris
01:36 Family Background and Relocation
02:32 Joining Casago and Professional Growth
03:24 Striving for a Six-Star Experience
04:11 Handling Challenges and Earning Goodwill
05:21 Community Engagement and Networking
07:19 The Owner-Centric Approach
08:31 A Memorable Homeowner Experience
09:55 Reputation and Community Feedback
10:18 Contacting Casago Hebrew
11:32 Conclusion and Final Thoughts

]]> Casago No Delivering Intentional Excellence 11 11 Delivering Intentional Excellence full 4b6205eb-2370-46e7-8b8d-2cde1554d30f https://share.transistor.fm/s/4129cdcc From Military Ops and Ice Rinks to Premium Property Management: The Casago Story

In this episode of Keynotes, host Steve Schwab interviews JB and Ilona from Casago, who manage vacation properties in Henderson and Las Vegas. Steve and JB reflect on their shared background in the Special Operations Army. At the same time, Ilona shares her journey from a world-champion figure skater and coach to a property management professional. The discussion highlights the importance of organization, attention to detail, and excellence in their property management philosophy. They emphasize prioritizing home improvements for homeowners, maintaining high client response rates, and creating a premium guest experience. Their unique backgrounds contribute to their success in transforming and managing properties, providing a seamless experience for both guests and homeowners.

00:00 Introduction to Keynotes Podcast
00:39 Meet JB and Ilona from Casago
00:55 JB's Military Background
01:25 Ilona's Journey from Skating to Real Estate
04:17 The Power Couple in Property Management
05:06 Commitment to Excellence at Casago
06:59 Owner-Centric Philosophy in Hospitality
07:22 Transforming Homeowner Experiences
07:57 Boutique Service with International Support
08:39 Ilana's Unique Approach to Home Management
09:30 From Ukraine to the U.S.: A Personal Journey
11:16 Creating Premium Guest Experiences
13:35 Contact Information and Closing Remarks

]]> From Military Ops and Ice Rinks to Premium Property Management: The Casago Story

In this episode of Keynotes, host Steve Schwab interviews JB and Ilona from Casago, who manage vacation properties in Henderson and Las Vegas. Steve and JB reflect on their shared background in the Special Operations Army. At the same time, Ilona shares her journey from a world-champion figure skater and coach to a property management professional. The discussion highlights the importance of organization, attention to detail, and excellence in their property management philosophy. They emphasize prioritizing home improvements for homeowners, maintaining high client response rates, and creating a premium guest experience. Their unique backgrounds contribute to their success in transforming and managing properties, providing a seamless experience for both guests and homeowners.

00:00 Introduction to Keynotes Podcast
00:39 Meet JB and Ilona from Casago
00:55 JB's Military Background
01:25 Ilona's Journey from Skating to Real Estate
04:17 The Power Couple in Property Management
05:06 Commitment to Excellence at Casago
06:59 Owner-Centric Philosophy in Hospitality
07:22 Transforming Homeowner Experiences
07:57 Boutique Service with International Support
08:39 Ilana's Unique Approach to Home Management
09:30 From Ukraine to the U.S.: A Personal Journey
11:16 Creating Premium Guest Experiences
13:35 Contact Information and Closing Remarks

]]> Sat, 19 Oct 2024 10:55:57 -0700 Steve Schwab Steve Schwab 862 From Military Ops and Ice Rinks to Premium Property Management: The Casago Story

In this episode of Keynotes, host Steve Schwab interviews JB and Ilona from Casago, who manage vacation properties in Henderson and Las Vegas. Steve and JB reflect on their shared background in the Special Operations Army. At the same time, Ilona shares her journey from a world-champion figure skater and coach to a property management professional. The discussion highlights the importance of organization, attention to detail, and excellence in their property management philosophy. They emphasize prioritizing home improvements for homeowners, maintaining high client response rates, and creating a premium guest experience. Their unique backgrounds contribute to their success in transforming and managing properties, providing a seamless experience for both guests and homeowners.

00:00 Introduction to Keynotes Podcast
00:39 Meet JB and Ilona from Casago
00:55 JB's Military Background
01:25 Ilona's Journey from Skating to Real Estate
04:17 The Power Couple in Property Management
05:06 Commitment to Excellence at Casago
06:59 Owner-Centric Philosophy in Hospitality
07:22 Transforming Homeowner Experiences
07:57 Boutique Service with International Support
08:39 Ilana's Unique Approach to Home Management
09:30 From Ukraine to the U.S.: A Personal Journey
11:16 Creating Premium Guest Experiences
13:35 Contact Information and Closing Remarks

]]> Casago No Forging Personal Connections: Insights from Wendi and Brannon Hightower. 10 10 Forging Personal Connections: Insights from Wendi and Brannon Hightower. full 40155658-182a-4362-90b1-24f0cdf63904 https://share.transistor.fm/s/f7fa527e Forging Personal Connections: Insights from Wendi and Brannon Hightower.

In this episode of Keynotes, host Steve Schwab has an enriching conversation with Wendy and Brandon from Frio River Resorts. They delve into their experiences in the property management business, emphasizing the importance of personal relationships with guests and homeowners. The discussion highlights their unique community-centered approach and the value of creating partnerships beyond mere business transactions. Additionally, they explore owner-centric relationships in the vacation rental industry, focusing on transparency, mutual respect, and aligning goals with property owners to ensure a positive guest experience. Contact information for Casago Infrio River's services is also provided for those interested in learning more.

00:00 Introduction to Keynotes Podcast
00:37 Meet the Guests: Brendan and Wendy from Frio River
01:08 Background and Journey into Property Management
02:21 Joining the Casago Network
03:17 Delivering Exceptional Guest and Homeowner Experiences
04:38 Building Relationships and Partnerships
05:29 Building Relationships Beyond Business
05:45 Operational Differences: Boots on the Ground
06:37 The Casago Credo: Principles in Action
07:02 Standout Homeowner Stories
09:23 Owner-Centric Approach: A Business Philosophy
11:30 How to Get in Touch with Casago
12:03 Conclusion and Future Outlook

]]> Forging Personal Connections: Insights from Wendi and Brannon Hightower.

In this episode of Keynotes, host Steve Schwab has an enriching conversation with Wendy and Brandon from Frio River Resorts. They delve into their experiences in the property management business, emphasizing the importance of personal relationships with guests and homeowners. The discussion highlights their unique community-centered approach and the value of creating partnerships beyond mere business transactions. Additionally, they explore owner-centric relationships in the vacation rental industry, focusing on transparency, mutual respect, and aligning goals with property owners to ensure a positive guest experience. Contact information for Casago Infrio River's services is also provided for those interested in learning more.

00:00 Introduction to Keynotes Podcast
00:37 Meet the Guests: Brendan and Wendy from Frio River
01:08 Background and Journey into Property Management
02:21 Joining the Casago Network
03:17 Delivering Exceptional Guest and Homeowner Experiences
04:38 Building Relationships and Partnerships
05:29 Building Relationships Beyond Business
05:45 Operational Differences: Boots on the Ground
06:37 The Casago Credo: Principles in Action
07:02 Standout Homeowner Stories
09:23 Owner-Centric Approach: A Business Philosophy
11:30 How to Get in Touch with Casago
12:03 Conclusion and Future Outlook

]]> Sat, 19 Oct 2024 00:38:14 -0700 Steve Schwab Steve Schwab 750 Forging Personal Connections: Insights from Wendi and Brannon Hightower.

In this episode of Keynotes, host Steve Schwab has an enriching conversation with Wendy and Brandon from Frio River Resorts. They delve into their experiences in the property management business, emphasizing the importance of personal relationships with guests and homeowners. The discussion highlights their unique community-centered approach and the value of creating partnerships beyond mere business transactions. Additionally, they explore owner-centric relationships in the vacation rental industry, focusing on transparency, mutual respect, and aligning goals with property owners to ensure a positive guest experience. Contact information for Casago Infrio River's services is also provided for those interested in learning more.

00:00 Introduction to Keynotes Podcast
00:37 Meet the Guests: Brendan and Wendy from Frio River
01:08 Background and Journey into Property Management
02:21 Joining the Casago Network
03:17 Delivering Exceptional Guest and Homeowner Experiences
04:38 Building Relationships and Partnerships
05:29 Building Relationships Beyond Business
05:45 Operational Differences: Boots on the Ground
06:37 The Casago Credo: Principles in Action
07:02 Standout Homeowner Stories
09:23 Owner-Centric Approach: A Business Philosophy
11:30 How to Get in Touch with Casago
12:03 Conclusion and Future Outlook

]]> Casago No Building Meaningful Relationships with Mike Reinman 9 9 Building Meaningful Relationships with Mike Reinman full fb8a1697-8a67-4a5c-a1ac-b43d1a359811 https://share.transistor.fm/s/275d39c9 Building Meaningful Relationships in Property Management with Mike Reinman

In this episode of Keynotes, host Steve Schwab introduces Mike Reinman, owner of Casago in Kona and the Redwoods, who shares his journey from the Peace Corps to establishing a successful property management business. They discuss building strong relationships and trust with property owners, the importance of empathy in hospitality, and the unique value Casago provides as both a local business and an international brand. Mike highlights the significance of being 'owner-centric' and shares a heartfelt story about helping a homeowner transition his property for future generations. Listeners are encouraged to contact Mike to learn more about property management and the distinctive approach that defines Casago.

00:00 Introduction to Keynotes Podcast
00:43 Meet Mike Reinman: A Journey into Hospitality
05:11 The Casago Difference: Owner-Centric Approach
08:31 Building Lasting Relationships with Homeowners
13:59 Contact Information and Closing Remarks

]]> Building Meaningful Relationships in Property Management with Mike Reinman

In this episode of Keynotes, host Steve Schwab introduces Mike Reinman, owner of Casago in Kona and the Redwoods, who shares his journey from the Peace Corps to establishing a successful property management business. They discuss building strong relationships and trust with property owners, the importance of empathy in hospitality, and the unique value Casago provides as both a local business and an international brand. Mike highlights the significance of being 'owner-centric' and shares a heartfelt story about helping a homeowner transition his property for future generations. Listeners are encouraged to contact Mike to learn more about property management and the distinctive approach that defines Casago.

00:00 Introduction to Keynotes Podcast
00:43 Meet Mike Reinman: A Journey into Hospitality
05:11 The Casago Difference: Owner-Centric Approach
08:31 Building Lasting Relationships with Homeowners
13:59 Contact Information and Closing Remarks

]]> Sat, 05 Oct 2024 19:32:02 -0700 Steve Schwab Steve Schwab 898 Building Meaningful Relationships in Property Management with Mike Reinman

In this episode of Keynotes, host Steve Schwab introduces Mike Reinman, owner of Casago in Kona and the Redwoods, who shares his journey from the Peace Corps to establishing a successful property management business. They discuss building strong relationships and trust with property owners, the importance of empathy in hospitality, and the unique value Casago provides as both a local business and an international brand. Mike highlights the significance of being 'owner-centric' and shares a heartfelt story about helping a homeowner transition his property for future generations. Listeners are encouraged to contact Mike to learn more about property management and the distinctive approach that defines Casago.

00:00 Introduction to Keynotes Podcast
00:43 Meet Mike Reinman: A Journey into Hospitality
05:11 The Casago Difference: Owner-Centric Approach
08:31 Building Lasting Relationships with Homeowners
13:59 Contact Information and Closing Remarks

]]> Casago No Costa Rica: Balancing Hospitality and Owner Needs with Juan Carlos and Flor 8 8 Costa Rica: Balancing Hospitality and Owner Needs with Juan Carlos and Flor full 6506a169-c7f6-4809-88ee-85b28cbb965b https://share.transistor.fm/s/be6a415b Owner-Centric Success: Exploring Hospitality with Casago Costa Rica

In this episode of Keynotes, host Steve Schwab talks to Juan Carlos and Flor from Casago Costa Rica about their first year in the short-term rental industry. They discuss transitioning from hotel management to vacation rentals, emphasizing the importance of hospitality and owner-centricity. With a focus on communication and local expertise, they reveal Casago's unique blend of international standards and local presence. The conversation highlights the value of anticipating guests' and homeowners' needs, building trust, fostering positive experiences, and encouraging word-of-mouth recommendations. Contact details for Casago Costa Rica's property management services are shared for interested homeowners.

00:00 Introduction to Keynotes Podcast
00:39 Meet Juan Carlos and Flor from Costa Rica
01:03 Transitioning from Hotels to Vacation Rentals
02:39 Hospitality and Owner Centricity
04:58 Casago's Unique Approach
07:23 Owner Communication and Trust
09:40 Success Stories and Community Integration
12:52 Contact Information and Closing Remarks

]]> Owner-Centric Success: Exploring Hospitality with Casago Costa Rica

In this episode of Keynotes, host Steve Schwab talks to Juan Carlos and Flor from Casago Costa Rica about their first year in the short-term rental industry. They discuss transitioning from hotel management to vacation rentals, emphasizing the importance of hospitality and owner-centricity. With a focus on communication and local expertise, they reveal Casago's unique blend of international standards and local presence. The conversation highlights the value of anticipating guests' and homeowners' needs, building trust, fostering positive experiences, and encouraging word-of-mouth recommendations. Contact details for Casago Costa Rica's property management services are shared for interested homeowners.

00:00 Introduction to Keynotes Podcast
00:39 Meet Juan Carlos and Flor from Costa Rica
01:03 Transitioning from Hotels to Vacation Rentals
02:39 Hospitality and Owner Centricity
04:58 Casago's Unique Approach
07:23 Owner Communication and Trust
09:40 Success Stories and Community Integration
12:52 Contact Information and Closing Remarks

]]> Sat, 05 Oct 2024 17:32:49 -0700 Steve Schwab Steve Schwab 833 Owner-Centric Success: Exploring Hospitality with Casago Costa Rica

In this episode of Keynotes, host Steve Schwab talks to Juan Carlos and Flor from Casago Costa Rica about their first year in the short-term rental industry. They discuss transitioning from hotel management to vacation rentals, emphasizing the importance of hospitality and owner-centricity. With a focus on communication and local expertise, they reveal Casago's unique blend of international standards and local presence. The conversation highlights the value of anticipating guests' and homeowners' needs, building trust, fostering positive experiences, and encouraging word-of-mouth recommendations. Contact details for Casago Costa Rica's property management services are shared for interested homeowners.

00:00 Introduction to Keynotes Podcast
00:39 Meet Juan Carlos and Flor from Costa Rica
01:03 Transitioning from Hotels to Vacation Rentals
02:39 Hospitality and Owner Centricity
04:58 Casago's Unique Approach
07:23 Owner Communication and Trust
09:40 Success Stories and Community Integration
12:52 Contact Information and Closing Remarks

]]> Casago No Navigating Trust and Community: Insights from Greg and Stacy Wesson 7 7 Navigating Trust and Community: Insights from Greg and Stacy Wesson full 01598e7f-da9b-4687-ab67-c91f873a259d https://share.transistor.fm/s/5024fde3 Generational Insights: Navigating Property Management with the Wessons

In this episode of Keynotes, host Steve Schwab interviews Greg and Stacy Wesson from Sun River, Oregon, about their experiences and philosophy in property management. The Wessons share the history of their family-run business, emphasizing the importance of a relational approach with guests and homeowners. They discuss the 'owner-centric' model that prioritizes transparent communication and trust-building with homeowners, viewing them as family. The episode also explores the Wessons' commitment to community involvement and the joy they find in sharing the Sun River experience with guests. The Wessons express their dedication to fostering generational relationships with homeowners, who often remain with them for decades. They conclude by inviting those interested in property management in Sun River to reach out via their website or phone for more information.

00:00 Introduction to Keynotes Podcast
00:39 Meet Greg and Stacy Wesson
01:33 Journey into Property Management
03:07 Hospitality Approach and Owner Relationships
06:39 Community Involvement and Impact
09:33 Owner-Centric Philosophy in Practice
10:22 Memorable Stories and Long-Term Relationships
12:40 Contact Information and Closing Remarks

]]> Generational Insights: Navigating Property Management with the Wessons

In this episode of Keynotes, host Steve Schwab interviews Greg and Stacy Wesson from Sun River, Oregon, about their experiences and philosophy in property management. The Wessons share the history of their family-run business, emphasizing the importance of a relational approach with guests and homeowners. They discuss the 'owner-centric' model that prioritizes transparent communication and trust-building with homeowners, viewing them as family. The episode also explores the Wessons' commitment to community involvement and the joy they find in sharing the Sun River experience with guests. The Wessons express their dedication to fostering generational relationships with homeowners, who often remain with them for decades. They conclude by inviting those interested in property management in Sun River to reach out via their website or phone for more information.

00:00 Introduction to Keynotes Podcast
00:39 Meet Greg and Stacy Wesson
01:33 Journey into Property Management
03:07 Hospitality Approach and Owner Relationships
06:39 Community Involvement and Impact
09:33 Owner-Centric Philosophy in Practice
10:22 Memorable Stories and Long-Term Relationships
12:40 Contact Information and Closing Remarks

]]> Sat, 05 Oct 2024 16:46:30 -0700 Steve Schwab Steve Schwab 806 Generational Insights: Navigating Property Management with the Wessons

In this episode of Keynotes, host Steve Schwab interviews Greg and Stacy Wesson from Sun River, Oregon, about their experiences and philosophy in property management. The Wessons share the history of their family-run business, emphasizing the importance of a relational approach with guests and homeowners. They discuss the 'owner-centric' model that prioritizes transparent communication and trust-building with homeowners, viewing them as family. The episode also explores the Wessons' commitment to community involvement and the joy they find in sharing the Sun River experience with guests. The Wessons express their dedication to fostering generational relationships with homeowners, who often remain with them for decades. They conclude by inviting those interested in property management in Sun River to reach out via their website or phone for more information.

00:00 Introduction to Keynotes Podcast
00:39 Meet Greg and Stacy Wesson
01:33 Journey into Property Management
03:07 Hospitality Approach and Owner Relationships
06:39 Community Involvement and Impact
09:33 Owner-Centric Philosophy in Practice
10:22 Memorable Stories and Long-Term Relationships
12:40 Contact Information and Closing Remarks

]]> Casago No Exploring BnBFinder's Benefits for Homeowners 6 6 Exploring BnBFinder's Benefits for Homeowners full fa06e194-e0aa-4c30-a633-bd6fb0fbb08e https://share.transistor.fm/s/942779b8 Maximizing Rental Revenue with B&B Finder - Keynotes Podcast with Steve Schwab

In this episode of Keynotes, host Steve Schwab explores how Casago homeowners can benefit from using B&B Finder as an additional rental channel. Joined by Michelle Gillin and Tim Wilson from B&B Finder, they discuss five key advantages for homeowners, including no guest fees, increased exposure, greater control over policies, the absence of restrictive algorithms, and the supportive community within Casago. The discussion emphasizes how B&B Finder's unique approach can lead to higher bookings and more revenue for property owners.

00:00 Introduction to Keynotes Podcast
00:41 Meet the Guests: Michelle Gillin and Tim Wilson
01:05 The Mission of B&B Finder
01:58 No Guest Fees: A Win-Win for Homeowners and Travelers
03:37 Increased Exposure with B&B Finder
05:33 More Control for Homeowners
08:29 No Algorithms: Prioritizing Traveler Needs
09:40 The Casago Community and Final Thoughts

]]> Maximizing Rental Revenue with B&B Finder - Keynotes Podcast with Steve Schwab

In this episode of Keynotes, host Steve Schwab explores how Casago homeowners can benefit from using B&B Finder as an additional rental channel. Joined by Michelle Gillin and Tim Wilson from B&B Finder, they discuss five key advantages for homeowners, including no guest fees, increased exposure, greater control over policies, the absence of restrictive algorithms, and the supportive community within Casago. The discussion emphasizes how B&B Finder's unique approach can lead to higher bookings and more revenue for property owners.

00:00 Introduction to Keynotes Podcast
00:41 Meet the Guests: Michelle Gillin and Tim Wilson
01:05 The Mission of B&B Finder
01:58 No Guest Fees: A Win-Win for Homeowners and Travelers
03:37 Increased Exposure with B&B Finder
05:33 More Control for Homeowners
08:29 No Algorithms: Prioritizing Traveler Needs
09:40 The Casago Community and Final Thoughts

]]> Fri, 13 Sep 2024 12:40:22 -0700 Steve Schwab Steve Schwab 757 Maximizing Rental Revenue with B&B Finder - Keynotes Podcast with Steve Schwab

In this episode of Keynotes, host Steve Schwab explores how Casago homeowners can benefit from using B&B Finder as an additional rental channel. Joined by Michelle Gillin and Tim Wilson from B&B Finder, they discuss five key advantages for homeowners, including no guest fees, increased exposure, greater control over policies, the absence of restrictive algorithms, and the supportive community within Casago. The discussion emphasizes how B&B Finder's unique approach can lead to higher bookings and more revenue for property owners.

00:00 Introduction to Keynotes Podcast
00:41 Meet the Guests: Michelle Gillin and Tim Wilson
01:05 The Mission of B&B Finder
01:58 No Guest Fees: A Win-Win for Homeowners and Travelers
03:37 Increased Exposure with B&B Finder
05:33 More Control for Homeowners
08:29 No Algorithms: Prioritizing Traveler Needs
09:40 The Casago Community and Final Thoughts

]]> Casago No Vacation Rental Saftey: A Conversation with Industry Leading Expert, Justin Ford 5 5 Vacation Rental Saftey: A Conversation with Industry Leading Expert, Justin Ford full 4256a145-5ac3-4acd-97be-f512a7becdba https://share.transistor.fm/s/fd8cdecb Homeowner Safety Essentials with Justin Ford

In this episode of Keynotes, host Steve Schwab talks with Justin Ford, a safety expert in the short-term rental industry, about essential safety measures homeowners can implement to protect their guests. Justin shares seven key actions, including installing quality smoke alarms, ensuring proper egress, removing tripping hazards, securing swimming pool areas, having accessible fire extinguishers, choosing appropriate barbecue grills, and selecting commercial-grade products for rentals. Justin recounts impactful stories highlighting the importance of these safety practices and provides practical tips to help homeowners prevent incidents and liabilities.

00:00 Introduction to Keynotes Podcast
00:40 Meet Justin Ford: The Safety Expert
04:19 The Importance of Smoke Alarms
08:06 Ensuring Safe Egress
11:14 Addressing Tripping Hazards
14:29 Swimming Pool Safety Tips
17:31 Fire Extinguishers: A Must-Have
20:10 Barbecue Grill Safety
24:05 Choosing the Right Products for Rentals
26:48 Conclusion and Final Thoughts

]]> Homeowner Safety Essentials with Justin Ford

In this episode of Keynotes, host Steve Schwab talks with Justin Ford, a safety expert in the short-term rental industry, about essential safety measures homeowners can implement to protect their guests. Justin shares seven key actions, including installing quality smoke alarms, ensuring proper egress, removing tripping hazards, securing swimming pool areas, having accessible fire extinguishers, choosing appropriate barbecue grills, and selecting commercial-grade products for rentals. Justin recounts impactful stories highlighting the importance of these safety practices and provides practical tips to help homeowners prevent incidents and liabilities.

00:00 Introduction to Keynotes Podcast
00:40 Meet Justin Ford: The Safety Expert
04:19 The Importance of Smoke Alarms
08:06 Ensuring Safe Egress
11:14 Addressing Tripping Hazards
14:29 Swimming Pool Safety Tips
17:31 Fire Extinguishers: A Must-Have
20:10 Barbecue Grill Safety
24:05 Choosing the Right Products for Rentals
26:48 Conclusion and Final Thoughts

]]> Sat, 27 Jul 2024 11:23:47 -0700 Steve Schwab Steve Schwab 1648 Homeowner Safety Essentials with Justin Ford

In this episode of Keynotes, host Steve Schwab talks with Justin Ford, a safety expert in the short-term rental industry, about essential safety measures homeowners can implement to protect their guests. Justin shares seven key actions, including installing quality smoke alarms, ensuring proper egress, removing tripping hazards, securing swimming pool areas, having accessible fire extinguishers, choosing appropriate barbecue grills, and selecting commercial-grade products for rentals. Justin recounts impactful stories highlighting the importance of these safety practices and provides practical tips to help homeowners prevent incidents and liabilities.

00:00 Introduction to Keynotes Podcast
00:40 Meet Justin Ford: The Safety Expert
04:19 The Importance of Smoke Alarms
08:06 Ensuring Safe Egress
11:14 Addressing Tripping Hazards
14:29 Swimming Pool Safety Tips
17:31 Fire Extinguishers: A Must-Have
20:10 Barbecue Grill Safety
24:05 Choosing the Right Products for Rentals
26:48 Conclusion and Final Thoughts

]]> Casago No Casago's Home Exchange Program 4 4 Casago's Home Exchange Program full af8977f0-8892-4aa7-b58a-9f16aa26bdf7 https://share.transistor.fm/s/83a237fd In this episode, learn how to use the benefits of the Casago third home exchange program.  

]]> In this episode, learn how to use the benefits of the Casago third home exchange program.  

]]> Tue, 23 Jul 2024 22:18:31 -0700 Steve Schwab Steve Schwab 650 In this episode, learn how to use the benefits of the Casago third home exchange program.  

]]> Casago No Understanding the Casago Protection Program with John Slaughter. 3 3 Understanding the Casago Protection Program with John Slaughter. full adedfdb8-9591-4aa1-bcff-79433fc545a9 https://share.transistor.fm/s/875e7ced Understanding the Casago Protection Program with John Slaughter on Keynotes

In this episode of Keynotes, host Steve Schwab discusses the Casago Protection Program with John Slaughter from Rental Guardian. They delve into the specifics of the program, including its liability coverage, structure coverage, content protection, bed bug coverage, and the unique per booking policy. The episode provides essential insights into how the program, designed exclusively for Casago homeowners, offers comprehensive protection against the day-to-day risks associated with renting out properties. Schwab and Slaughter also share real-life examples illustrating the benefits of the program.

00:00 Introduction to Keynotes Podcast
00:36 Meet John Slaughter from Rental Guardian
00:44 Understanding the Casago Protection Program
01:21 The Power of Casago's Buying Power
01:57 Liability Coverage Explained
03:09 Structure Coverage for Homeowners
04:08 Contents Protection and Real-Life Examples
05:52 Bed Bug Coverage and Prevention
07:56 Secondary Coverage Benefits
10:14 Per Booking Policy and Its Advantages
12:11 Exclusive Benefits for Casago Homeowners
13:15 Conclusion and Final Thoughts

]]> Understanding the Casago Protection Program with John Slaughter on Keynotes

In this episode of Keynotes, host Steve Schwab discusses the Casago Protection Program with John Slaughter from Rental Guardian. They delve into the specifics of the program, including its liability coverage, structure coverage, content protection, bed bug coverage, and the unique per booking policy. The episode provides essential insights into how the program, designed exclusively for Casago homeowners, offers comprehensive protection against the day-to-day risks associated with renting out properties. Schwab and Slaughter also share real-life examples illustrating the benefits of the program.

00:00 Introduction to Keynotes Podcast
00:36 Meet John Slaughter from Rental Guardian
00:44 Understanding the Casago Protection Program
01:21 The Power of Casago's Buying Power
01:57 Liability Coverage Explained
03:09 Structure Coverage for Homeowners
04:08 Contents Protection and Real-Life Examples
05:52 Bed Bug Coverage and Prevention
07:56 Secondary Coverage Benefits
10:14 Per Booking Policy and Its Advantages
12:11 Exclusive Benefits for Casago Homeowners
13:15 Conclusion and Final Thoughts

]]> Tue, 25 Jun 2024 21:44:37 -0700 Steve Schwab Steve Schwab 825 Understanding the Casago Protection Program with John Slaughter on Keynotes

In this episode of Keynotes, host Steve Schwab discusses the Casago Protection Program with John Slaughter from Rental Guardian. They delve into the specifics of the program, including its liability coverage, structure coverage, content protection, bed bug coverage, and the unique per booking policy. The episode provides essential insights into how the program, designed exclusively for Casago homeowners, offers comprehensive protection against the day-to-day risks associated with renting out properties. Schwab and Slaughter also share real-life examples illustrating the benefits of the program.

00:00 Introduction to Keynotes Podcast
00:36 Meet John Slaughter from Rental Guardian
00:44 Understanding the Casago Protection Program
01:21 The Power of Casago's Buying Power
01:57 Liability Coverage Explained
03:09 Structure Coverage for Homeowners
04:08 Contents Protection and Real-Life Examples
05:52 Bed Bug Coverage and Prevention
07:56 Secondary Coverage Benefits
10:14 Per Booking Policy and Its Advantages
12:11 Exclusive Benefits for Casago Homeowners
13:15 Conclusion and Final Thoughts

]]> Casago No