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    <title>High Low Piccolo with Ian Steyn</title>
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    <description>Every episode, Ian shares a high-low-piccolo about his learnings as a software intern: a success, a challenge, and something interesting.</description>
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    <pubDate>Thu, 04 Jun 2026 19:25:00 -0700</pubDate>
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    <itunes:summary>Every episode, Ian shares a high-low-piccolo about his learnings as a software intern: a success, a challenge, and something interesting.</itunes:summary>
    <itunes:subtitle>Every episode, Ian shares a high-low-piccolo about his learnings as a software intern: a success, a challenge, and something interesting..</itunes:subtitle>
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    <itunes:complete>No</itunes:complete>
    <itunes:explicit>No</itunes:explicit>
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      <title>2 - On Track! Detective Work! Technical Quirks! (w/ Support Engineer Michael Green)</title>
      <itunes:episode>2</itunes:episode>
      <podcast:episode>2</podcast:episode>
      <itunes:title>2 - On Track! Detective Work! Technical Quirks! (w/ Support Engineer Michael Green)</itunes:title>
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        <![CDATA[<p>Ian is joined by a his mentor Michael Green, a "real" customer support engineer at Transistor who is "not AI". This week, Michael celebrates getting back to inbox zero but misses his home recording set-up, while Ian talks detective work for customers and chasing wild geese for his coding project. Both present findings on quirks of modern podcasting: Does anyone offer private video features? And what's up with those pesky episode numbers?</p><p><strong>Timestamps </strong><br></p><ul><li>(00:00) - Intro</li>
<li>(00:55) - High - Michael</li>
<li>(02:15) - High - Ian</li>
<li>(05:12) - Low - Michael</li>
<li>(06:58) - Low - Ian</li>
<li>(10:06) - Piccolo - Michael</li>
<li>(12:38) - Piccolo - Ian</li>
<li>(16:37) - Wrap-up </li>
</ul><br><strong>Links</strong><ul><li><a href="https://podnews.net/article/episode-numbers-faq">Podnews Episode Numbers FAQ</a></li><li><a href="https://podcasting2.org/docs/podcast-namespace/tags/episode">The &lt;podcast:episode&gt; tag</a></li><li><a href="https://transistor.fm/">Transistor.fm</a></li></ul><p><br><strong>Other Notes</strong></p><ul><li>Since recording this episode, I've discovered that Overcast also supports episode numbers!</li></ul>]]>
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        <![CDATA[<p>Ian is joined by a his mentor Michael Green, a "real" customer support engineer at Transistor who is "not AI". This week, Michael celebrates getting back to inbox zero but misses his home recording set-up, while Ian talks detective work for customers and chasing wild geese for his coding project. Both present findings on quirks of modern podcasting: Does anyone offer private video features? And what's up with those pesky episode numbers?</p><p><strong>Timestamps </strong><br></p><ul><li>(00:00) - Intro</li>
<li>(00:55) - High - Michael</li>
<li>(02:15) - High - Ian</li>
<li>(05:12) - Low - Michael</li>
<li>(06:58) - Low - Ian</li>
<li>(10:06) - Piccolo - Michael</li>
<li>(12:38) - Piccolo - Ian</li>
<li>(16:37) - Wrap-up </li>
</ul><br><strong>Links</strong><ul><li><a href="https://podnews.net/article/episode-numbers-faq">Podnews Episode Numbers FAQ</a></li><li><a href="https://podcasting2.org/docs/podcast-namespace/tags/episode">The &lt;podcast:episode&gt; tag</a></li><li><a href="https://transistor.fm/">Transistor.fm</a></li></ul><p><br><strong>Other Notes</strong></p><ul><li>Since recording this episode, I've discovered that Overcast also supports episode numbers!</li></ul>]]>
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      <pubDate>Thu, 04 Jun 2026 18:41:31 -0700</pubDate>
      <author>Ian Steyn</author>
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      <itunes:author>Ian Steyn</itunes:author>
      <itunes:duration>1069</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Ian is joined by a his mentor Michael Green, a "real" customer support engineer at Transistor who is "not AI". This week, Michael celebrates getting back to inbox zero but misses his home recording set-up, while Ian talks detective work for customers and chasing wild geese for his coding project. Both present findings on quirks of modern podcasting: Does anyone offer private video features? And what's up with those pesky episode numbers?</p><p><strong>Timestamps </strong><br></p><ul><li>(00:00) - Intro</li>
<li>(00:55) - High - Michael</li>
<li>(02:15) - High - Ian</li>
<li>(05:12) - Low - Michael</li>
<li>(06:58) - Low - Ian</li>
<li>(10:06) - Piccolo - Michael</li>
<li>(12:38) - Piccolo - Ian</li>
<li>(16:37) - Wrap-up </li>
</ul><br><strong>Links</strong><ul><li><a href="https://podnews.net/article/episode-numbers-faq">Podnews Episode Numbers FAQ</a></li><li><a href="https://podcasting2.org/docs/podcast-namespace/tags/episode">The &lt;podcast:episode&gt; tag</a></li><li><a href="https://transistor.fm/">Transistor.fm</a></li></ul><p><br><strong>Other Notes</strong></p><ul><li>Since recording this episode, I've discovered that Overcast also supports episode numbers!</li></ul>]]>
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      <itunes:explicit>No</itunes:explicit>
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      <title>1 - Podcast Launch! Busy Inbox! Open Standards!</title>
      <itunes:episode>1</itunes:episode>
      <podcast:episode>1</podcast:episode>
      <itunes:title>1 - Podcast Launch! Busy Inbox! Open Standards!</itunes:title>
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        <![CDATA[<p>Ian reflects on his first two weeks at Transistor, which included starting a show, answering many customer support tickets, and learning about the unique world of open podcast standards and RSS feeds.</p><p>Timestamps:<br></p><ul><li>(00:59) - High</li>
<li>(02:10) - Low</li>
<li>(03:59) - Piccolo</li>
</ul><br>Links:<ul><li><a href="https://podstandards.org/">The Podcast Standards Project</a> </li><li><a href="https://transistor.fm">Transistor.fm</a></li></ul>]]>
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      <content:encoded>
        <![CDATA[<p>Ian reflects on his first two weeks at Transistor, which included starting a show, answering many customer support tickets, and learning about the unique world of open podcast standards and RSS feeds.</p><p>Timestamps:<br></p><ul><li>(00:59) - High</li>
<li>(02:10) - Low</li>
<li>(03:59) - Piccolo</li>
</ul><br>Links:<ul><li><a href="https://podstandards.org/">The Podcast Standards Project</a> </li><li><a href="https://transistor.fm">Transistor.fm</a></li></ul>]]>
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      <pubDate>Fri, 22 May 2026 16:02:20 -0700</pubDate>
      <author>Ian Steyn</author>
      <enclosure url="https://media.transistor.fm/c553bb86/09806ea0.mp3" length="7938504" type="audio/mpeg"/>
      <itunes:author>Ian Steyn</itunes:author>
      <itunes:duration>493</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Ian reflects on his first two weeks at Transistor, which included starting a show, answering many customer support tickets, and learning about the unique world of open podcast standards and RSS feeds.</p><p>Timestamps:<br></p><ul><li>(00:59) - High</li>
<li>(02:10) - Low</li>
<li>(03:59) - Piccolo</li>
</ul><br>Links:<ul><li><a href="https://podstandards.org/">The Podcast Standards Project</a> </li><li><a href="https://transistor.fm">Transistor.fm</a></li></ul>]]>
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      <itunes:explicit>No</itunes:explicit>
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      <title>Coming Soon: High Low Piccolo with Ian Steyn</title>
      <itunes:title>Coming Soon: High Low Piccolo with Ian Steyn</itunes:title>
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        <![CDATA[<p><em>High Low Piccolo with Ian Steyn</em> is a new podcast where I will be sharing successes, challenges and interesting things learned during my co-op experience as a customer support engineer at Transistor.fm.</p>]]>
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      <content:encoded>
        <![CDATA[<p><em>High Low Piccolo with Ian Steyn</em> is a new podcast where I will be sharing successes, challenges and interesting things learned during my co-op experience as a customer support engineer at Transistor.fm.</p>]]>
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      <pubDate>Wed, 20 May 2026 15:38:31 -0700</pubDate>
      <author>Ian Steyn</author>
      <enclosure url="https://media.transistor.fm/3c1adfb1/08389753.mp3" length="1235850" type="audio/mpeg"/>
      <itunes:author>Ian Steyn</itunes:author>
      <itunes:duration>74</itunes:duration>
      <itunes:summary>
        <![CDATA[<p><em>High Low Piccolo with Ian Steyn</em> is a new podcast where I will be sharing successes, challenges and interesting things learned during my co-op experience as a customer support engineer at Transistor.fm.</p>]]>
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      <itunes:keywords>coop, intern, software, reflection</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
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