Dental Unscripted | Getting into Ownership and Practice Management Insights

Setting Up a Dental Practice Entity: LLC/PLC, S-Corp & Tax Election Explained!

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Fri, 01 May 2026 04:00:00 -0400

Choosing the wrong entity structure before buying or starting a dental practice can cost you valuable time. Most dentists don't find out until it's crunch time on a deal or they talk to an attorney about it. Thats why Tyler Jones of Helsell Fetterman joins Mike Dinsio and Paula Quinn to break down everything dental practice owners need to know about entity formation. From the LLC vs. S-Corp confusion to the exact timing for startups and acquisitions. This is the stuff you should know to talk to a CPA or attorney before you start filing online.

3:57 LLC vs. S-Corp: What's the actual difference?
5:11 Why most dentists should start as an LLC (not S-Corp)
7:00 PLLC vs. LLC: Does your state require it?
15:06 Startups: Exactly WHEN to form your entity
20:20 Acquisitions: Why timing is more accelerated than you think
18:03 Can you reuse your old LLC from associate days?
22:28 Who should form your entity - Attorney, CPA, or DIY?
26:14 What entity formation actually costs (and what to bundle)
29:00 Operating agreements and EINs: What you need and when
31:56 Partnerships & multi-practice: When these rules change entirely

KEY TAKEAWAYS:

✅ Your LLC and your S-Corp election are two separate things, most dentists confuse them
✅ In most states, LLC and PLLC are functionally the same, just a naming distinction
✅ For acquisitions, form your entity early, deals now close in 30-60 days, not 90-120
✅ Reusing an old associate LLC is possible, but a fresh start usually wins with banks
✅ DIY entity setup is possible, but fixing mistakes costs far more than doing it right
✅ Your entity costs only ~$70/year to renew, don't let timing anxiety paralyze you
✅ Always have your operating agreement and EIN ready, banks and landlords will ask

ABOUT THE GUEST:

Tyler Jones, Attorney, Helsell Fetterman

Dental and veterinary practice transaction specialist
Nationwide entity formation, acquisition, and startup legal services
Based in Washington State; serves dental professionals across the country
Works alongside dental-specific CPAs and advisors on complex deal structures

🔗 Connect with Tyler:
https://www.helsell.com/helsell-attorney/tyler-jones/

CONNECT WITH MIKE & PAULA:
Michael Dinsio, MBA and Paula Quinn, BSDH are the founders of NEXT LEVEL CONSULTANTS, a dental-specific advisory firm that guides dentists through practice acquisitions, startups, and operational growth. If you're serious about ownership, they're the team you want in your corner. https://nxlevelconsultants.com

FOLLOW DENTAL UNSRIPTED:
https://dentalunscripted.com

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🔔 Subscribe for new episodes on:
✔ Dental practice acquisitions & startups
✔ Practice ownership finances and legal strategy
✔ Tax planning and entity structure for dentists
✔ Team building, operations, and profitability
✔ Real talk from dental industry experts

#DentalUnscripted #BuyingADentalPractice #DentalStartup #DentalPracticeOwnership #DentalBusiness #PracticeAcquisition #DentalEntrepreneur #DentalPodcast #DentistPodcast #DentalManagement

Does Your Team Thinks You’re Rich! Sharing the Practice's Numbers with Your Team

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Mon, 20 Apr 2026 06:45:00 -0400

Dental Practice Management | Dental Practice Growth | Running a Dental Practice

Stop hiding the scoreboard and wondering why your team isn't winning. Learn how to transition from a stressed boss to an intentional CEO by leveraging the power of financial transparency with Mike Dinsio and Paula Quinn.

EPISODE OVERVIEW In this episode of Dental Unscripted, Mike Dinsio and Paula Quinn tackle one of the most controversial topics in dental practice ownership: Should your team know the numbers? If you’ve ever felt like you’re carrying the financial weight of the practice alone while your team operates in manual chaos, this conversation is for you. Mike and Paula break down why keeping your dental practice metrics a secret is actually killing your positive team culture and how sharing the "why" behind the data can transform your staff into high-level producers.

WHAT YOU'LL LEARN

Why 9 out of 10 owners fail to share numbers (and what it’s costing them)
The Gen Z Factor: Why "purpose" is the primary driver for the new workforce
Dental practice management hacks for daily huddles that actually move the needle
The 3x Wage Rule: How to determine if your hygiene department is truly profitable
Why your case acceptance is likely stuck at 39% and how to fix it
Tracking "Active Perio" vs. "Old Perio" to ensure a high standard of care
Front office goals: Chasing $30 insurance claims vs. filling the schedule

KEY TAKEAWAY Numbers are just a story of how well you are caring for your patients. When you give your team a scoreboard, you turn a job into a mission, eliminating dental practice challenges and driving financial success in dentistry.

WORK Michael and Paula at NEXT LEVEL CONSULTANTS
Website: https://www.nxlevelconsultants.com
Instagram: https://www.instagram.com/dentalunscripted
YouTube: https://youtu.be/Xqs6V67yGWQ

STAY CONNECTED TO DENTAL UNSCRIPTED:
dental practice management, dental practice growth, running a dental practice, dental industry insights, dental practice metrics, hygiene revenue, dental case acceptance, dental practice ownership, dental consulting, dental coach, how to run a dental practice, dental leadership, dental team culture, dental office coach, dental profitability.

PRODUCTION INFORMATION
© 2026 Dental Unscripted | Next Level Consultants. All rights reserved.
Disclaimer: The information provided in this video is for educational and entertainment purposes only and does not constitute legal, financial, or clinical advice.

First 3 Steps to Getting REAL Dental Practice GROWTH (2 Minute Drill)

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Fri, 17 Apr 2026 11:42:52 -0400

3 Steps to Getting REAL Dental Practice Growth

Are you tired of stalled revenue, team turnover, and managing your clinic based purely on a "feeling"? Discover how to transform your clinic into a highly profitable, self-managing business. In this episode of Dental Unscripted, Mike Dinsio and Paula Quinn break down the exact leadership framework required for real dental practice growth. Practice owners can no longer rely on the outdated model of simply clocking in and treating patients; today, you must establish a structured business foundation to succeed.

In this episode, we break down the three critical steps to stopping revenue leaks and empowering your team:

Step 1: Team Agreements. Establish clear behavioral and cultural expectations first, so your entire team commits to a unified practice vision and a positive attitude.
Step 2: Job Descriptions. Stop the "we all do it" mindset that leads to forgotten tasks. Assign single-point accountability for specific tasks—like schedule auditing or insurance verification, to ensure one exact employee owns the outcome.
Step 3: Systems. An assigned task without dedicated time is not a system. Learn how to provide the specific tools and proactive time blocks required for your team to execute their jobs properly.

Only after you have these three elements in place can you successfully hold employees accountable, close the 20% operational gap that costs practices thousands, and objectively determine if you need to get a toxic employee off your "energy bus".

Ready to take the next step? Reach out to Next Level Consultants for a no-obligation, low-pressure call that delivers a practice review/analysis. It's a fresh perspective on your practice's metrics and performance!

Michael Dinsio & Paula Quinn hosts of Dental Unscripted founded NEXT LEVEL CONSULTANTS. Get more info about the services they offer dentists helping them startup – buy – run and successful dental practice!

https://nxlevelconsultants.com/contact

Dental Practice Management: The 3-Step Leadership Framework

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Mon, 06 Apr 2026 06:30:00 -0400

Practice Management | Leadership in Dentistry | Dental Team Optimization
Stop team frustration and master accountability with Mike and Paula. Michael Dinsio and Paula Quinn break down the true meaning of leadership in this solo episode of Dental Unscripted, revealing why you can no longer just "hang a shingle" and only focus on clinical care. You'll discover how to transition from simply running a dental practice to leading a successful dental business, and learn an actionable four-step framework to achieve true team accountability.

What You'll Find Out:
• The critical difference between merely managing and exhibiting true leadership in dentistry.
• How to establish clear culture agreements and detailed job descriptions for peak dental practice efficiency.
• Why broken systems, rather than bad employees, are often the real root of poor dental practice operations.
• The exact steps to hold your dental teams accountable without resorting to micromanagement.

This Podcast Covers:

Perfect for Dental practice owners, startup dentists, and anyone focused on strengthening dental practices, improving their dental business, and navigating the complex practice ownership journey.

Key Takeaways:
You cannot hold your team accountable without first setting clear expectations, defining job descriptions, and building reliable systems. Stop relying on "feelings" to manage your staff, and start taking intentional, strategic steps to lead your practice to the next level of growth and profitability.

🔗 Special Promotional Offer and Connect:
Connect with Next Level Consultants to book a coaching call with Mike and Paula: https://nxlevelconsultants.com

Stay Connected to Get More Topics Covered by Dental Unscripted:
practice management, leadership in dentistry, dental practice ownership, running a dental practice, dental team optimization, dental business, how to run a dental practice, dental industry advice, dental practice efficiency, dental practice operations, dental practice challenges, dental consulting, strengthening dental practices, dental entrepreneurship, dental startup, dental unscripted

Dental Practice Finances: The 401(k) Strategy Every Owner Needs to Know

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Mon, 23 Mar 2026 02:00:00 -0400

Dental practice finances investment hack using 401 (k) – Shelter up to $83K/year in taxes while building real wealth as a dental practice owner.
Most dental practice owners treat the sale of their practice as their retirement plan. That's a costly mistake. Caitlin Bryan, Wealth Management Lead at Cain Watters & Associates, breaks down how a well-structured 401(k) is the single most powerful dental financial planning tool available and how nine out of ten times, it pays for itself entirely through tax savings.

From the 3% Safe Harbor rule to the backdoor Roth IRA strategy, Caitlin gives dental entrepreneurs a clear roadmap to build wealth during ownership, not just at the exit. Whether you're running a dental startup or deep into practice ownership, this episode delivers the dental practice financial tips that top producers actually use.

01:03 - Why dental practice finances get ignored at startup
03:44 - Cain Watters & Associates: 40 years of dental business expertise
07:39 - The core case for a 401(k) in dental practice management
10:00 - Getting your team enrolled: eligibility rules explained
13:30 - 3% Safe Harbor: the owner's shortcut to unlimited deferrals
17:00 - How much can you actually save? ($72K–$83K/year breakdown)
19:40 - Gusto vs. custom plan: what dental entrepreneurs are missing
24:30 - Buying a dental practice? Here's what happens to the seller's plan
27:56 - Traditional vs. Roth for high earners: the backdoor strategy
37:00 - Warning: don't make your practice sale your only retirement plan

🔗 Get your FREE 401(k) proposal from Cain Watters & Associates
https://go.cainwatters.com/l/467721/2026-03-20/lrx9y

🔗 Learn more about the practice ownership journey here on the podast:
https://dentalunscripted.com

💼 Guest: Caitlin Bryan | Cain Watters & Associates
Wealth Management Lead, 17 years dental industry finance
Cain Watters & Associates specializes in dental CPA services, tax strategy & investments

Found this episode valuable?
Subscribe to Dental Unscripted on Apple Podcasts and Spotify so you never miss an episode built specifically for dental practice owners.
⭐⭐⭐⭐⭐ Leave us a 5-star review on Apple Podcasts, it takes 30 seconds and helps more dentists find the show.

Join the conversation on Instagram: @dentalunscripted
Connect with Michael Dinsio & Paula Quinn founders of Next Level Consultants: https://nxlevelconsultants.com

Why 80% of Dental Marketing Fails & How to Avoid Spending More on Google Ads Than Necessary

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Tue, 10 Mar 2026 01:04:23 -0400

Dental Marketing | Practice Management | Practice Ownership Journey

Stop wasting money on dental marketing that doesn't convert. Cisco Adler from Digital Rain reveals the silent killer of your Google Ad budget and how to turn it around. In this interview, Mike Dinsio and Paula Quinn sit down with Cisco Adler, owner of Digital Rain, to discuss the business of dentistry and high-performance dental marketing strategies. Cisco reveals why 80% of dental marketing fails and shares an actionable framework for dental practice's to follow.

What You’ll Find Out in this Episode:

Why sending ad traffic to your dental practice website is a conversion killer.
The "Error Gap" in Google’s AI that causes successful dental practice owners to lose money.
Why a $100 cost-per-call is a standard benchmark for dental practice growth.
How "Message Matching" on specialized landing pages increases dental practice revenue
The truth about "Free Implant" scams and protecting your dental business reputation.
Why 80% of your dental marketing ROI is determined by your front desk team.

Special Guest on Today’s Show:
Cisco Adler brings 17 years of dental industry experience, specializing in Google Ads and conversion-optimized landing pages. As the founder of Digital Rain, he has managed high-competition campaigns across several verticals to drive positive ROI. Connect with Digital Rain: https://massiveconversion.com/

Perfect for Dentists Who:
Are current dental practice owners, startup dentists, anyone focused becoming an owner and growing a dental practice, dental practice operations, dental practice financials, and dental practice management.

Key Takeaway:
The real value of new patients comes from "message-matching" your ads to specialized landing pages that solve a patient’s specific problem. Stop chasing impressions & clicks and start converting those leads!

Stay Tuned for More Topics Covered on Dental Unscripted:
dental marketing, practice management, dental business, practice ownership journey, dental practice efficiency, dental practice growth, dental consulting, business of dentistry, successful dental practice, growing a dental practice, dental practice revenue, dental entrepreneurship, running a dental practice, dental industry advice, dental solutions.

Show Hosts:

🔗 Work with Next Level Consultants: https://nxlevelconsultants.com/resources/dental-podcast/
🎙 More Episodes: https://dentalunscripted.com

Disclaimer and All Rights Reserved:
This podcast explores the business, leadership, and clinical realities of modern dentistry. Through candid conversations with practice owners, clinicians, and industry professionals, we focus on operations, patient experience, team development, and long-term practice growth. The podcast is intended for educational and informational purposes only. Guest perspectives are their own and do not constitute endorsements or recommendations by the hosts or their affiliated businesses. Hosts and guests may discuss a wide range of experiences, tools, and approaches used in dental practices across the industry.

Don't Quit Your Day Job! The Reality, Month-by-month in a Dental Practice Startup (2 Minute Drill)

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Mon, 09 Mar 2026 06:00:00 -0400

Dental Startup Financials | Dental Practice Income | Don't Quit Your Associate Job
Year one of a dental startup pays $80K–$100K in profit. Mike Dinsio of NX Level Consultants breaks down why keeping your associate job is the cheat code most dentists ignore.

Mike Dinsio breaks down the real financial picture of a dental startup's first year, and why the numbers might surprise everyone. This episode breaks down exactly what to expect month by month, why most dentists make a costly income mistake in the first 90 days, and how to protect your household income while your startup builds momentum.

Get the Startup eBook here:
https://nxlevelconsultants.com/wp-content/uploads/2026/02/Starting-Up-E-Book.pdf

What we cover:
• Why dental startups realistically generate $80K–$100K profit in year one, and why that's actually workable
• The associate income strategy that bridges the gap between startup profit and your current salary
• What your patient schedule actually looks like in months one through six (hint: it's not what you're used to)
• Why the hygiene cycle is the real turning point, and what changes when it kicks in at month six
• The month-by-month emotional arc of a startup and how to stop month three from breaking you
• Why quitting your associate job early is the #1 mistake new startup owners make
• How to manage income expectations without sacrificing your family's financial stability

Key Takeaway:
Most dentists think startup ownership means an immediate income drop they can't survive. It doesn't — if you keep working while you build. Your associate income is the bridge. Your startup is the investment. Run both, and year one becomes a lot less scary.

Working with Michael Dinsio and NEXT LEVEL CONSULTANTS:
https://nxlevelconsultants.com/dental-practice-ownership/starting-a-dental-practice/

Stay Connected for More Topics Covered on Dental Unscripted:
dental startup financials, dental practice income, associate dentist income, dental startup profit, dental practice ownership, how to start a dental practice, dental startup advice, dental practice first year, dental associate job, dental startup timeline, dental practice growth, dental consulting, NX Level Consultants, startup dentist, dental practice revenue, hygiene cycle dental, dental entrepreneur, dental business strategy, practice ownership journey, dental startup mistakes, dental income planning, dental practice profitability, running a dental practice

Location Is Everything When Starting a Dental Practice From Scratch (2 Minute Drill)

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Wed, 04 Mar 2026 14:13:23 -0500

Is a dental practice startup actually scary? or is it just the zip code? Let me explain... In this episode, we break down why location is the single biggest factor separating a million-dollar start from a slow, and painful grind. I've seen the real numbers, I've helped startups in those market. Here is the honest truth about what happens when you plant your flag in the wrong place. If you're considering a startup, and want a practice that grows to over 1 million in the first 3-4 years this is the conversation you need to have before you get started.

GET THE eBOOK "Starting Up"
https://nxlevelconsultants.com/wp-content/uploads/2026/02/Starting-Up-E-Book.pdf

Let us know if you have any more questions, I will be happy to help.
https://nxlevelconsultants.com/dental-practice-ownership/starting-a-dental-practice/

Debunking the Scary Dental Practice Startup | Here's How to Survive the First 6 Months

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Fri, 27 Feb 2026 06:30:00 -0500

Dental Startup | Starting a Dental Practice | Dental Practice Ownership

Startups aren't scary! Business ownership is scary. The SECRET to making it even scarier... pick the wrong location, hire the wrong team size, get the wrong lending strategy. Mike Dinsio & Paula Quinn dismantle the #1 myth killing dentists' ownership dreams.

Michael Dinsio, MBA and Paula Quinn, BSRDH of Next Level Consultants break down exactly why dental startups fail and how their clients have launched million-dollar practices in a year. From location strategy and payroll traps to lease negotiation and lending, this episode gives you a proven 5-step framework for dental practice startup success without gambling your financial future.

What You'll Find Out:
• Why your startup location is worth more than your marketing budget combined
• The $40K/month payroll mistake 90% of startup dentists make before month 3
• How to clear $80K–$100K in profit your very first year (and what kills it)
• Why keeping your associate job is the most underrated startup strategy
• The lease and lending structures top 1% startup dentists use to stay cash-flow positive
• What months 1–6 really look like and how to survive the "Valley of Death"
• The exact staffing model Paula recommends for day-one operations

Perfect for: Dentists considering a startup, dental associates ready for ownership, practice management consultants, and anyone focused on dental practice profitability, dental startup tips, and growing a dental practice without financial ruin.

Key Takeaway: The scary part of a dental startup isn't the risk — it's not knowing the rules. Mike and Paula hand you the playbook that transforms "terrifying" into "totally doable," giving you the confidence to stop waiting and start owning.

Hosts of the Show:

🔗 Work with Next Level Consultants: https://nxlevelconsultants.com/resources/dental-podcast/
🎙 More Episodes: https://dentalunscripted.com

Stay Tuned for More Topics Covered on Dental Unscripted: dental startup, starting a dental practice, dental practice ownership, dental startup tips, dental practice profitability, practice ownership journey, dental practice finances, dental practice management, dental business, buying a dental practice, dental practice growth, dental entrepreneurship, dental startup advice, dental practice expenses, running a dental practice, dental practice leadership, dental coaching, dental industry, dental consulting, practice acquisition, dental financial planning, dental teams, dental practice efficiency, profitability in dentistry, dental career

Ownership Journey Foundations : How Team "Role Clarity" Drives Practice Revenue

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Fri, 13 Feb 2026 12:06:30 -0500

Dental Practice Growth | Dental Practice Management | Dental Startup
Avoid the "hot mess" and dental practice management confusion. Learn how specific job descriptions eliminate errors and drive revenue with Mike Dinsio and Paula Quinn. In this episode, Michael Dinsio and Paula Quinn break down the essential role of job descriptions in dental practice operations. They reveal why missing the "eggs and butter" of daily tasks leads to empty schedules and how to hold your team accountable through clear dental management strategies.

Why job descriptions are the "predictability" your team needs in a reactive environment.

How to avoid the $100k working capital drain caused by poor insurance verification and late statements.
The "Startup vs. Established" shift: Redefining roles as your dental business scales.
Why the front office is the engine of your practice revenue and patient acquisition.
Strategies for cross-training and floaters to survive the modern labor market.
Using KPIs and quarterly check-ins to replace "blah blah" meetings with actual results.

Perfect For:
Startup dentists, practice owners looking to scale, and anyone focused on dental practice efficiency, dental team optimization, and long-term practice growth.

Key Takeaway:The domino effect of poor roles is the #1 reason practices fail to grow. Transition from being just a "doer" to a leader by being intentional with your team's responsibilities and priorities.

Stay Connected to Get More Topics Covered by Dental Unscripted:
dental practice growth, dental practice management, dental startup, dental practice operations, practice ownership journey, dental business, dental practice efficiency, dental management, running a dental practice, dental industry advice, dental solutions, profitability in dentistry, dental practice tips, how to run a dental practice, business of dentistry, dental team optimization, dental coach, practice management insights, successful dental practice, dental industry experts.

Connect With Next Level Consultants:
Website: https://nxlevelconsultants.com
YouTube: https://www.youtube.com/@DentalUnscripted
Facebook: https://www.facebook.com/nxlevelconsultants/
Instagram: https://www.instagram.com/nxlevelconsultants/

This podcast explores the business, leadership, and clinical realities of modern dentistry. Through candid conversations with practice owners, clinicians, and industry professionals, we focus on operations, patient experience, team development, and long-term practice growth. The podcast is intended for educational and informational purposes only. Guest perspectives are their own and do not constitute endorsements or recommendations by the hosts or their affiliated businesses.

Why AR's Could Ruin Your First 90 Days After Buying a Dental Practice (2 Minute Drill)

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Fri, 06 Feb 2026 17:15:44 -0500

Thinking about buying a dental practice? Before you close the deal, you need to understand the truth about accounts receivable (ARs) that most brokers won't tell you. In this episode NEW EDITION of Dental Unscripted - 2 Minute Drill, Mike Dinsio breaks down the hidden challenges of dental practice acquisition, specifically, the chaos that happens when you don't buy the ARs or when sellers continue billing post-close.

Why patient AR is drastically different (and riskier) than insurance AR
How to value accounts receivable during dental practice acquisition negotiations
The critical steps to protect yourself if you don't purchase the ARs
Post-close collection strategies that prevent front office chaos
Why you should negotiate a 90-day payment holdback with sellers
How to avoid starting your ownership journey by threatening collections

Whether you're working with buyer rep / dental consulting professional or navigating practice ownership on your own, this episode provides essential dental practice financial tips and practical advice for running a dental practice successfully from day one.

Free Resource: Download our comprehensive guide "5 Things That WILL Happen Post-Close & How to Prepare for a Successful Transition" at https://nxlevelconsultants.com/wp-content/uploads/2026/02/Buyers-Rep-eBook.pdf

Perfect for dentists considering practice acquisition, dental entrepreneurs, and anyone in the dental industry looking to strengthen their dental practice operations and avoid costly mistakes during the buying process.

Keywords: buying a dental practice, dental practice acquisition, dental consulting, practice management, dental practice financials, owning a dental practice, dental entrepreneurship, dental business, financial advice for dentists, dental practice operations

#1 Reason for a Lawsuit Post Close - When Buying A Dental Practice Listen Before Buying

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Thu, 05 Feb 2026 06:00:00 -0500

Accounts Receivable | Dental Practice Acquisition | Dental Billing
Stop the post-sale cash flow crunch. Learn how to navigate the "hot mess" when transitioning ARs. Protect your new practice from the #1 cause of post deal lawsuits. We discuss with billing expert Stafani Sandoval, Front Office Consultant at NEXT LEVEL CONSULTANTS.

Episode Overview
In this episode, hosts Mike Dinsio and Paula Quinn sit down with Stafani Sandoval, to break down the technical chaos of accounts receivable during a dental practice acquisition. We reveal why brokers often avoid the truth about AR's and the value and how a "First In, First Out" (FIFO) software default can accidentally drain your working capital within the first 30-60 days of ownership.

What You’ll Get From This Episode:

The #1 Lawsuit Trap: Why AR disputes are the primary reason for post-sale litigation and how to avoid them.
7 Payment Streams: How to track everything from virtual credit cards and EFTs to CareCredit and merchant services.
The 90-Day Cash Hack: A strategic framework for holding seller funds to subsidize your initial practice cash flow.
Software Hacks: Technical tips for Dentrix and Open Dental to ensure accurate provider allocation post-close.
Neutral Party Solutions: Why a third-party biller eliminates the "loyalty conflict" between your new team and the old seller.
Patient vs. Insurance AR: How to value different aging buckets during your final negotiations.

Perfect For:
Acquisition buyers, and anyone focused on practice transitions, and dental practice ownership

Special Guest on Today's Show:
Stefani Sandoval brings years of specialized dental billing experience to the table. As the Front Office Consultant & Billing Department Manager at Next Level Consultants, she manages outsourced revenue cycles for hundreds of acquisitions, startups, and private practice owners across the country. Connect with Stafani: https://nxlevelconsultants.com/front-office-support/remote-dental-billing/

Key Takeaway:
The transition of money is the most volatile part of a dental sale. Success isn't just about clinical production; it’s about mastering the meticulous tracking of every dollar to ensure your business remains profitable from the moment you take the keys.

Stay Connected to Get More Topics Covered by Dental Unscripted:
accounts receivable, dental practice acquisition, dental billing, dental practice management, practice transition, dental cash flow, dental lawsuits, buying a dental practice, dental broker secrets, dental financial tips, next level consultants, michael dinsio, paula quinn, startup dentist, dental entrepreneurship .

The DSO Partnership Playbook in 2026 | Why DSOs Aren't Always the Highest Bidder

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Thu, 15 Jan 2026 11:03:15 -0500

In the current dental market, DSOs (Dental Support Organizations) have shifted their acquisition strategies to mitigate financial exposure, a move described as "de-risking". This shift has significant implications for dentists looking to sell their practices, particularly regarding how much cash they receive at the closing table.

The End of the "Heyday"

Previously, dental transitions were often "home runs" for sellers, who could expect to receive significantly more at closing than they would from a private buyer. During the "fast and furious" pre-COVID era, money was cheap, and private equity-backed groups were buying practices aggressively.

However, this market has undergone a correction:

Vanishing FOMO: The "Fear Of Missing Out" that drove sellers has largely disappeared as market conditions have tightened.
Expensive Capital: Money is no longer "cheap," causing private equity funding to dry up for many groups.
Margin Pressures: Rising costs for hygienists and dental assistants have squeezed profit margins, making it harder for DSOs to service debt.

DSOs are now focusing on de-risking by pushing more of the transaction's financial risk onto the selling doctor.

Decreased Cash at Closing: While sellers used to expect roughly 80% of the enterprise value in cash at closing, that figure has frequently dropped to between 50% and 60%.
Rollover Equity Risks: A larger portion of the practice value is being held back as equity in the parent company. Attorneys note that some DSOs have recently informed partners that their internal shares currently have "zero value".
Stock-Based Earn-Outs: Future payouts (earn-outs) that were previously paid in cash are now often being structured as 50% cash and 50% stock.
Unique Holdbacks: Buyers are implementing new types of holdbacks, such as those for Accounts Receivable (AR), that were not common in previous years

Shifting Payout Structures

DSOs are now focusing on de-risking by pushing more of the transaction's financial risk onto the selling doctor.

Decreased Cash at Closing: While sellers used to expect roughly 80% of the enterprise value in cash at closing, that figure has frequently dropped to between 50% and 60%.
Rollover Equity Risks: A larger portion of the practice value is being held back as equity in the parent company. Attorneys note that some DSOs have recently informed partners that their internal shares currently have "zero value".
Stock-Based Earn-Outs: Future payouts (earn-outs) that were previously paid in cash are now often being structured as 50% cash and 50% stock.
Unique Holdbacks: Buyers are implementing new types of holdbacks, such as those for Accounts Receivable (AR), that were not common in previous years.

Increased Retention Requirements

To further de-risk the acquisition, DSOs are requiring sellers to stay on as providers for longer periods.

Clinical Stability: A practice is considered a safer acquisition as long as the seller remains on-site to maintain patient and team stability.
Longer Commitments: While three-year stay-on periods were standard, many DSOs now require five-year commitments from the selling doctor.
Team Continuity: DSOs fear that if the owner leaves too soon, the dental team—and the patients—will follow.

The Private Buyer Advantage

Because DSOs are offering less cash upfront and requiring longer work commitments, the gap between corporate and private offers has narrowed. Private practice buyers now have a solid chance to compete by appealing to the seller's desire to protect their staff and legacy, offering a simpler transition compared to complex DSO equity structures.

Dental Practice Valuation Secrets: A Broker’s Tell All - What Buyers Are Actually Paying For

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Thu, 08 Jan 2026 10:56:57 -0500

Buying a Dental Practice | Selling a Dental Practice | Dental Practice Acquisition

Stop gambling with your retirement. Learn why 7 separate DSOs just told partners their shares are worth zero and how to protect your equity in the current market correction with titans Ali Oromchian and David Cohen.

In this episode, Michael Dinsio and Paula Quinn sit down with dental attorneys Ali Oromchian (DM Counsel) and David Cohen (Cohen Law Firm, PLLC) to discuss the shifting dental industry. As the era of "cheap money" vanishes, our guests reveal how DSOs are de-risking by offering less cash at closing and pushing more risk onto dental practice ownership through complex rollover equity.

What You'll Find Out:

DSO Red Flags: How to spot clinical interference and financial opacity before signing an LOI.
Equity Realities: Why "rollover equity" can plummet to zero and how to evaluate recapitalization.

Vetting Secrets: The "Random Call" strategy for performing true due diligence on potential buyers.

Market Correction: Why cash at closing has dropped from 80% to 50-60% in current dental transitions.

Private Advantage: How individual dentists can outmaneuver DSOs when buying a dental practice.

Special Guests:Ali Oromchian, JD, LL.M., co-founder of DM Counsel, specializes in dental transitions and employment law, providing expert dental industry advice to thousands of practitioners. David Cohen, JD, founder of Cohen Law, is a leader in dental practice acquisition and high-stakes DSO partnerships across the East Coast. Connect at: https://www.dmcounsel.com and https://cohenlawfirmpllc.com/

Key Takeaway:DSO partnerships are no longer a guaranteed "home run." Success in the modern practice ownership journey requires moving past FOMO to conduct rigorous, data-driven due diligence on your future partner's EBITDA and operational support.

Perfect for: Startup dentists, established owners planning a 7-figure exit, and anyone focused on dental practice financial tips and strengthening dental practices.

Stay Connected to Get More Topics Covered by Dental Unscripted:buying a dental practice, dental business, dental consulting, dental industry, dental practice acquisition, dental tips, dentist journey, dental practice management, selling a dental practice, dental startup, dental practice financials, dental practice revenue, running a dental practice, dental industry advice, dental solutions

The Painful Truth About HR & Documentation | Dental Practice Operations

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Thu, 18 Dec 2025 07:00:00 -0500

Is your team running the show while your grinding away to pay the bills? In this episode, Mike Dinsio, MBA and Paula Quinn, BSDH sit down with Jill Hasselman to expose the silent killers in dental ownership. If you are afraid to correct staff or rely too much on an outdated and generic employee handbook, you are exposing yourself to risk. This episode breaks down the exact dental practice operations needed to protect your license, fire toxic staff safely, and finally sleep at night. Stop being held hostage and avoid toxic situations. And why the "Document or Didn't Happen" strategy prevents lawsuits from sinking your practice.

WHAT YOU'LL LEARN

• Why "borrowing" a colleague's handbook is actually legal suicide for your practice.

• The psychological "Popup" trick that stops employee tardiness immediately.

• Why fighting unemployment claims often triggers expensive wage and hour lawsuits.

• How to document performance issues without being a "jerk."

• The "Document or Die" framework: Why if it isn't written down, it didn't happen.

• Understanding the massive gap in EPLI insurance that leaves most dentists exposed.

PERFECT FOR: Dental practice owners feeling held hostage by their staff, dental startup doctors establishing culture, and anyone seeking dental entrepreneur advice on navigating labor laws and dental teams.

SPECIAL GUEST Special Guest on Today’s Show:
Jill Hasselman is the Chief Growth Officer for HR for Health. With nearly 12 years of experience protecting doctors, she specializes in customized HR compliance and software solutions specifically for the dental industry.
HR for Health was founded by an employment attorney to help doctors prevent lawsuits before they happen.

🔗 Connect with HR for Health: https://www.hrforhealth.com

KEY TAKEAWAY Consistency is your best defense. HR isn't just about following rules; it's about regaining your freedom. By implementing consistent documentation and state-specific policies, you stop being a hostage in your own business and build a dental practice culture that respects your leadership.

STAY CONNECTED FOR MORE INFO ON:
dental practice management, dental business, dental team optimization, dental practice leadership, dental practice operations, running a dental practice, dental practice ownership, dental startup, dental hr, dental entrepreneur advice, dental practice challenges, dental industry insights, dental practice protection, dental leadership

DENTAL UNSCRIPTED:
Website: https://nxlevelconsultants.com/resources/dental-podcast/

WORKING WITH MICHAEL & PAULA:
Michael Dinsio, MBA and Paula Quinn, BSDH are dental practice consultants specializing in startups, acquisitions, and practice management optimization. Their proven frameworks help dentists navigate ownership, improve profitability, and build sustainable practices everywhere!
Website: https://nxlevelconsultants.com

Facebook: https://www.facebook.com/nxlevelconsultants/
Instagram: https://www.instagram.com/nxlevelconsultants/

PRODUCTION
Dental Unscripted
Hosted by Mike Dinsio, MBA & Paula Quinn, BSDH
©2025 NEXT LEVEL CONSULTANTS. All Rights Reserved.

How Dental Practices Are Losing New Patient Opportunities w/ Voicemails & Sticky Notes

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Mon, 01 Dec 2025 14:55:41 -0500

Stop letting outdated front office practices like unchecked voicemails and messy sticky notes cost your dental practice thousands in lost new patients. Richard May of Mango Voice reveals how implementing an AI receptionist and standardized notes solves the massive 35% missed call crisis facing the average practice.

In this interview episode of Dental Unscripted, hosts Mike Dinsio and Paula Quinn talk to Richard May about the future of dental VoIP systems and how Mango Voice uses AI to capture leads and streamline front-office operations. This discussion is critical for any dental startup or established practice focused on reducing overhead and achieving higher profitability in dentistry.

What You’ll Learn to Boost Your Dental Practice Revenue:

• The painful truth: The average dental practice is still missing around 35% of their calls.

• Why voicemails are "dying"; only 27% of missed calls actually leave a message, and they are typically less than fifteen seconds long.

• How the Margo AI receptionist converts missed opportunities by engaging callers in conversations longer than three minutes 92% of the time.

• How AI Notes standardize conversation summaries (eliminating the need for sticky notes) and log them directly into your Practice Management Software (PMS).

• Gaining powerful call analytics, including a score (positive/negative/neutral) and transcripts, to coach your team on phone skills.

• Why Mango Voice provides free phone numbers and service for dental startup credentialing, avoiding critical upfront costs.

• Insights into the future of AI in dentistry, focusing on outbound solutions like recall scheduling and insurance verification.

Guest Expert: Richard May from Mango Voice.
Richard discusses how Mango Voice offers comprehensive voice over IP (VoIP) service, hardware, and innovative AI components designed specifically to enhance the front office experience for dental practices. His company is dedicated to solving real problems in the dental industry by focusing on efficiency and support, not replacement.

00:30 Introduction to Mango Voice: VoIP, Overheads, and Startup Solutions
07:23 Eliminating Sticky Notes: AI Notes, Standardization, and Multilingual Support
12:32 The 35% Missed Call Crisis: Why Voicemail Is Failing vs. AI Receptionist Margo
18:28 Automation and Team Support: Front Office Burnout & In-Efficiencies
26:33 The Visual Advantage: A "Drag-and-Drop" Call Funnel & New Marketing Funnel Tracking
34:28 Shark Byte Prediction: The Future of AI in Outbound Motions (Recall & Verification)

Dental startup owners and Established dentists seeking lower front office overhead, dental entrepreneurship focused on lead capture, and anyone interested in dental software and new technology solutions that fight front office burnout.

Links: 🔗 Learn more about Mango Voice:
https://get.mangovoice.com/nextlevelconsultants

🎙️ Subscribe to Dental Unscripted:
https://dentalunscripted.com/#sign-up

ABOUT THE HOSTS:

Mike Dinsio and Paula Quinn

Together focus on consulting the practice ownership journey. Their podcast covers vital aspects of a practice's lifecycle, including starting up, buying, and running a successful dental practice. They are the founders of NEXT LEVEL CONSULTANTS. FInd out more about working with them here: https://nxlevelconsultants.com

Topics Explored on This Podcast: dental practice management, AI receptionist, dental VoIP, dental business, growing a dental practice, dental software, dental practice hacks, dentist tips, future of dentistry, profitability in dentistry, dental startup, dental ownership, dental solutions, missed calls, sticky notes, front office burnout, dental industry, dental practice revenue, business of dentistry, dental accounting strategies, phone systems, practice management

How Top DSOs Get 8x ROI in their Hygiene Department w/ AI Perio Charting

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Sun, 30 Nov 2025 08:00:00 -0500

AI Perio Charting achieves 8x ROI in 30 days with voice-activated technology. Shelley Mendoza reveals how Denti AI eliminates manual charting, reduces hygienist burnout, and boosts production.

Voice-activated AI technology is transforming dental practice management by solving the periodontal charting crisis that's plagued hygienists for decades. Shelley Mendoza, VP of Enterprise Solutions at Denti AI with 25+ years of clinical and DSO experience, shares how practices complete full perio charts in 3-5 minutes instead of 20-30 minutes while achieving unprecedented financial returns. Discover how automated staging, grading, and clinical documentation are reducing overtime costs, improving insurance claims approval rates, and keeping hygienists in the profession longer.

02:21 The periodontal charting problem costing dental practices money
04:02 Voice-activated AI perio charting: complete charts in 3-5 minutes
07:07 Training and implementation: navigational commands for hygienists
08:00 Achieving 8x ROI within first 30 days of implementation
10:24 Automated staging and grading eliminates manual calculations
14:18 Ergonomics and cross-contamination solutions for dental hygiene
16:22 AI scribe technology: real-time clinical documentation
17:56 Auto-charting integration with practice management software
19:13 Financial impact: reducing overtime and improving staff retention
21:42 Insurance claims approval through visual documentation
24:32 Future of dentistry: AI transformation predictions for next 2 years

Subscribe to Dental Unscripted on Apple Podcasts and Spotify for weekly insights on dental practice ownership, technology implementation, and business growth strategies. Leave a 5-star review on Apple Podcasts to help more dental professionals discover actionable solutions for their practices. Join our community on Instagram @dentalunscripted and share your biggest takeaway from this episode!

Related Episodes:

Dental AI Phone Management Systems: https://share.transistor.fm/s/c50703ca
Cloud Software Integration Strategies: https://share.transistor.fm/s/8cb6cee9
Staff Retention Solutions for Dental Practices: https://share.transistor.fm/s/bc7c1cc2

Discussion Questions for Engagement:

What percentage of your hygiene appointments currently include full periodontal charting?
How much overtime are your hygienists working to complete clinical documentation?
What's your current insurance claims approval rate for periodontal therapy?
How has technology adoption impacted staff retention in your practice?
What AI solutions are you currently considering for your dental practice?

RESOURCES & LINKS:

Denti AI Demo: https://denti-ai-demo.gr-site.com/
Contact Shelley Mendoza for exclusive Dental Unscripted listener demos and special pricing

VISIT NEXT LEVEL CONSULTANTS: https://nxlevelconsultants.com
Expert dental practice consulting for startup, acquisition, and practice optimization

Dental Unscripted: https://dentalunscripted.com
Weekly episodes on practice ownership, management, and growth strategies

Successful Dental Practice Secrets - AI Imaging Software Boosts 40% Higher Case Acceptance

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Fri, 28 Nov 2025 08:00:00 -0500

Discover how AI-powered imaging boosts case acceptance by 40% and transforms patient education with Pearl AI's Jared PoVey. Mike Dinsio and Paula Quinn sit down with Jared Povey, Senior Partner Executive at Pearl AI, to explore how artificial intelligence is revolutionizing dental practice management and patient care. Founded by dentists for dentists, Pearl AI represents the future of dentistry—where technology enhances clinical accuracy, eliminates missed diagnoses, and dramatically improves case acceptance.

What You'll Learn:

Why AI color-coding transforms gray X-rays into powerful patient education tools that boost case acceptance
How top dental practices use AI as a "$50k hygienist that never calls out" for quality control
The "trust but verify" approach that helps dentists maintain consistency even during end-of-day fatigue
Why 35+ years of clinical experience still benefits from AI's second set of eyes
How Pearl AI catches pathologies, fractures, and decay that human eyes miss—especially at 4 PM on Friday
The critical difference between dentists who adopt AI versus those who get left behind
Real-world implementation: training, team adoption, and integrating AI into daily workflow
Why "dentists using AI will replace those who don't" in the next 2-3 years

Jared PoVey brings a dental software platform founded by dentists and built by practicing clinicians. Pearl AI's technology applies cutting-edge artificial intelligence to imaging softwares, helping thousands of practices improve diagnostic accuracy, case acceptance, and patient communication. The company was founded by an AI entrepreneur whose second company brought machine learning to dentistry after consulting with his dentist father.
🔗 Learn more with a DEMO: https://pearl-ai-demo.gr-site.com/

00:00 Introduction to Shark Bite Week
02:42 What is Pearl AI? Company Background
08:42 Why AI for X-rays? The Patient Education Problem
14:15 Case Acceptance: 40% Improvement with Color-Coding
19:30 Trust But Verify: AI as Quality Control
26:53 Addressing False Positives & Clinical Judgment
29:30 Future of Dentistry: Who Gets Left Behind?
32:22 Training & Implementation for Dental Teams
34:40 Final Thoughts: AI Won't Replace You, But...

KEY TAKEAWAY:

The business of dentistry is evolving faster than ever. AI isn't replacing dentists—it's creating two categories: dentists who leverage AI for speed, efficiency, and accuracy, and those who fall behind. This episode provides the exact framework for successful dental practice owners ready to adopt dental software that delivers measurable ROI while improving patient outcomes.

RESOURCES:
📍Learn more with a Pearl AI DEMO: https://pearl-ai-demo.gr-site.com

📍 Next Level Dental Consultants: https://nxlevelconsultants.com
📍 Dental Unscripted Podcast: https://dentalunscripted.com

💬 Subscribe to Dental Unscripted on Apple Podcasts and Spotify
⭐ Leave a Review on Apple Podcasts—it helps other dental professionals find the show!
📧 Join our community of dentists mastering practice ownership

RELATED EPISODES:

Torch Dental: Cut Supply Ordering by 64%
Future of Dental Technology Series
Dental Practice Management Best Practices

DISCUSSION QUESTIONS:

How comfortable are you with AI analyzing your clinical diagnoses?
What's your biggest barrier to adopting new dental software in your practice?
Have you experienced the "4 PM fatigue" factor in diagnosis accuracy?
How do you currently handle patient education for complex treatment plans?

MORE PODCAST TOPICS:

dental practice management, dental software, future of dentistry, dental practice growth, AI in dentistry, dental technology, successful dental practice, dental practice tips, dentist tips, dental industry, practice management, how to run a dental practice, dental consulting, business of dentistry, dental entrepreneurship, dental career, dental practice challenges, case acceptance, patient education, dental imaging technology, x-ray diagnosis, profitability in dentistry

Is Supply Ordering Costing You Thousands? We Have an Answer.

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Wed, 26 Nov 2025 07:00:00 -0500

Dental supply ordering is broken. Practices waste up to 10 hours weekly navigating multiple catalogs, tracking inconsistent SKU numbers, and paying wildly different prices for identical products **even in the same commercial building** 😳 Jordan Levitas, (Torch Dental Strategic Partnerships), exposes the hidden practices of dental supply distribution channels. Torch Dental has flipped the script on dental supply procurement and demonstrates how AI-powered technology is even revolutionizing supply management for modern dental practices.

RESOURCES & LINKS:

Torch Dental:

Schedule a Demo (mention Dental Unscripted for special benefits)

https://torch-demo.gr-site.com/

00:00 Welcome to Dental Shark Bite Week: AI & Technology Series

01:03 Introducing Jordan Levitas from Torch Dental

02:58 What is Torch Dental? The All-in-One Dental Supply Platform Explained

04:38 The Middleman Problem: Why Dental Supply Ordering is Antiquated

06:22 Creating Your Custom Inventory Dashboard for Staff Turnover

08:14 Consolidating All Suppliers in One Place (Not Substituting Yet)

09:01 Finding Substitutes: Testing Quality Products at Half the Cost

10:10 Paula's Reality Check: Supply Ordering Time Drain in Real Practices

11:22 Tag Systems vs. Modern Tech: How Practices Track SKU Numbers

12:00 The SKU Number Scam: Why Every Distributor Creates Different Codes

13:50 Universal SKU Matching: How Torch Translates All Distributor Catalogs

15:20 The 4-Factor Algorithm: Shipping Speed, Price, Availability, Cost

17:20 Price Transparency Shock: Same Building, Different Prices Explained

19:02 How Torch Gets Lower Prices: Volume + Technology = Savings

20:40 Replacing Tech, Not Staff: Freeing Your Team for Productive Work

22:18 Ordering Direct from Distributors Without the Sales Rep Markup

24:00 The Amazon Fresh Analogy: Multi-Supplier Cart Optimization

25:25 Cart Breakdown: How Orders Ship from Multiple Manufacturers

27:00 Optimization Logic: Prioritizing Speed, Savings, and Availability

29:10 Authorized vs. Unauthorized Distributors: Protecting Your Practice

30:45 Product Liability Risk: Why Manufacturer Backing Matters

32:12 AI Features: Predicting Supply Needs Before You Run Out

33:28 Smart Inventory: Torch Learns Your Ordering Patterns Over Time

35:10 Why Technology Adoption is Critical for Competitive Dental Practices

37:20 Overcoming the Learning Curve: Short-Term Pain, Long-Term Gain

38:28 Exclusive Next Level Consultants Partnership Benefits

Next Level Consultants:

Website: https://nxlevelconsultants.com

Expert dental practice consulting for startup, acquisition, and optimization

Related Episodes:

AI Phone Systems for Dental Practices (Shark Byte Week)
Reducing Overhead in Your Dental Practice by Outsourcing Billing
How AI is changing the World and the Dental Industry (Shark Byte Week)

SUBSCRIBE TO THE CHANNEL:

Subscribe to Dental Unscripted for weekly insights on practice ownership, financial planning, technology adoption, and building thriving dental businesses. New episodes every week featuring industry experts, proven strategies, and actionable advice.

⭐⭐⭐⭐⭐ Rate 5 stars on Apple Podcasts or Spotify - If this episode helped you identify supply chain savings!

💬 Join the conversation:
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Tag us Leave a comment @Instagram https://www.instagram.com/dentalunscripted/

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A Dental Receptionist That Generates Additional $65K Monthly | Ok, You Got Us She's AI

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Tue, 25 Nov 2025 07:00:00 -0500

Adrian, CEO of My Social Practice, reveals how AI agent "Annie" converts 1/3 of missed dental calls into scheduled appointments BOOM 💥
Generating an extra $5K-$65K a month in more revenue per practice.

How you might ask? Well dental practices are still missing 75-250 calls a month, 30% of which being new patients who

#1. Rarely leave voicemail (80% hang up).
#2. Adrian shares how ChatGPT's breakthrough enabled his team to build an AI receptionist that answers calls 24/7
#3. They are also good at scheduling patients into your PMS
#4. Cam handle complex conversations without sounding too robotic.

KEY TAKEAWAYS:

✅ Average dental practices miss 75-250 calls monthly, with 30% being high-value new patients (discover the solution at 9:00)

✅ 80% of callers don't leave voicemail—they just move to the next practice on Google (learn why at 35:20)

✅ AI agents convert 50-70% of missed calls into full conversations with proper training (see how at 25:12)

✅ Smaller practices generate $5-8K monthly, while busy practices see $65K+ in new revenue from AI scheduling (data at 38:02)

✅ Outbound AI calling for hygiene recare achieves 5-8% conversion—matching human performance without staff time (details at 41:52)

✅ Front desk teams need sales training, not just dental experience—AI never forgets the script (training framework at 16:31)

✅ The future: GEO (Generative Engine Optimization) replaces traditional SEO as ChatGPT captures search traffic (predictions at 45:03)

ABOUT OUR GUEST:

Adrian - CEO, My Social Practice

Founded My Social Practice in 2009 as early dental social media pioneer
Expanded to full-service dental marketing: SEO, ads, websites, reputation management
Developed "Annie" AI agent—currently deployed in 200+ dental practices
Expert in dental marketing, AI implementation, and practice revenue optimization

🔗 Learn More About Annie: https://www.mysocialpractice.com

ABOUT THE HOSTS:
Michael Dinsio, MBA and Paula Quinn, BSDH empower dental professionals to master practice ownership through proven systems for startups, acquisitions, and operational excellence.
Website: https://nxlevelconsultants.com
Instagram: https://www.instagram.com/nxlevelconsultants/
Facebook: https://www.facebook.com/nxlevelconsultants/

🔔 Subscribe

⭐ Leave a review: Your feedback helps dental professionals discover strategies that transform their practices.

💬 Join the conversation on our LIVE Streams:
https://www.youtube.com/channel/UCsstfKdLw7yVdFj7eG0vRxA/

Dental Unscripted:
Website: https://dentalunscripted.com
All Episodes: https://dentalunscripted.com
YouTube: https://www.youtube.com/@DentalUnscripted

RELATED EPISODES:
Shark Bite Week Episode 1: Tim Rich explains AI Fundamentals
Learn the foundational concepts of artificial intelligence and how it's impacting all industries before diving into dental-specific applications.

Dental Practice Marketing Strategies
Explore comprehensive approaches to attracting new patients through digital channels.

Outsourcing in Dental Practices
Paula and Mike discuss when and how to outsource administrative tasks to improve efficiency and reduce overhead.

AI in Dentistry: Solving Dental Practice Challenges & Revolutionizing Practice Management

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Mon, 24 Nov 2025 08:00:00 -0500

Tim Rich reveals how AI dental claims automation achieves 80% approval rates and predicts voice-interface PMS by 2028!

AI pioneer Tim Rich shares insider knowledge from building insurance claim automation systems and explains how dental practices can leverage artificial intelligence today—not five years from now. Discover why traditional PMS systems like Dentrix and Eaglesoft are built on outdated technology, how new technology is automating front office workflows, and what practice owners must know about the coming AI transformation.
Rich breaks down the knowledge imbalance between insurance companies processing claims with AI versus dental offices still relying on manual entry. Learn about future plans to use AI to reduce aging AR, improve claims validation. Find out what Tim's predictions are for future developments and prepare your practice to integrate with medical-dental data exchange coming within the next two to three years.

TIMESTAMPS:

00:00 Introduction: Shark Bite Week and AI in Dentistry
01:06 Why Dental Practices Are Already Behind on AI
04:14 Tim Rich's Background: From Advertising to AI Pioneer
08:09 Insurance Claims Project: Inside the 80/20 Rule
12:10 The Knowledge Imbalance Costing Dental Practices Money
14:13 Go Dental AI: Automating Claims Like a Human
18:02 Aging AR Problems and Revenue Cycle Solutions
22:32 Large Language Models vs Traditional Software
24:28 Probabilistic Thinking: How Modern AI Actually Works
27:00 Teaching AI to Use Your Fridge (and Your PMS)
30:10 Go Dental's Approach: Reading Screens Like Humans
34:36 Why Big PMS Systems Are Built on Dead Technology
38:45 The Integration Problem: Dentrix, Eaglesoft & Innovation
42:11 2028 Predictions: Two Major Changes Coming
44:49 Centralized Patient Data Exchange Is Inevitable
45:44 Automated Clinical Analysis: Beyond Perio Charting
48:04 Medical-Dental Integration Through AI
52:00 The Mouth-Body Connection Healthcare Missed

Guest Contact:
Tim Rich - AI Developer & Dental Technology Consultant
Connect on LinkedIn: linkedin.com/in/timrich-ai

Subscribe to Dental Unscripted
Get bi-weekly episodes on practice ownership, emerging technology, financial planning, and operational excellence.
Leave a Review: Help fellow practice owners discover actionable dental business insights. Your 5-star review on Apple Podcasts helps us reach more dentists navigating the ownership journey.

Next Level Consultants:
Work with hosts Michael Dinsio, MBA & Paula Quinn, BSDH for practice acquisition, startup guidance, and operational consulting.
Website: https://nxlevelconsultants.com

Dental Unscripted Podcast:
Website: https://dentalunscripted.com
All Episodes: https://dentalunscripted.com
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The Ultimate Guide to Dental SEO: Custom Strategies That Actually Work for Growing Your Practice

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Thu, 13 Nov 2025 10:58:06 -0500

Dental SEO | Dental Marketing | Dental Practice Growth

Stop wasting money on overgeneralized dental marketing packages. This episode reveals how successful dental practice owners are dominating Google Maps, driving new patients, and growing their dental practice revenue with custom SEO strategies.

Mike Dinsio and Guido Tabano (CMO, Market My Market) break down dental practice management secrets that actually work for startup dentists and established practices alike.

What You'll Learn:

Why Google Maps drives 40% of new patients (and how to dominate it)
The fatal flaw in $500-$1,500 dental SEO packages
How to check if your marketing company is plagiarizing your content
Geo-specific strategies that target YOUR community (not generic advice)
Why website aesthetics don't matter to Google rankings (but this does)
The 5 most-visited pages patients check before calling your dental practice
Review strategy secrets: Why 30 reviews can outrank 300
Blog content that converts vs. content that wastes money

For Dentists Ready to Scale: Whether you're starting a dental practice, buying a dental practice, or running a dental practice that's plateaued, this episode gives you the dental practice tips and dental industry advice to compete and win.

Guest Expert: Guido Tabano brings 20+ years of marketing experience, now applying enterprise-level strategies to dental practices. His company optimizes 2,000+ Google Maps locations with market-specific digital marketing.

Key Takeaway: The business of dentistry has changed. Consumer behavior drives patient acquisition. This episode gives you the exact framework for dental practice financial tips, dental marketing strategies, and achieving big results.

Perfect for: Dental startup owners, dentists frustrated with current marketing, dental entrepreneurs, DSO operators, and anyone focused on dental practice growth and profitability in dentistry.

🔗 Get Free Market Analysis: https://MarketMyMarket.com

Topics: dental seo, dentist seo, dental marketing, google maps optimization, dental practice revenue, growing a dental practice, dental consulting, dental solutions, how to run a dental practice

Ratings & Reviews - easy to do! Help us out 🙏 ⭐️⭐️⭐️⭐️⭐️

Show Hosts: Michael Dinsio & Paula Quinn our founders of NEXT LEVEL CONSULTANTS dental practice consulting firm
Check them out on their website - https://nxlevelconsultants.com

00:00 Introduction & Welcome
02:18 Meet Guido Tabano
05:56 What is SEO? Search Engine Optimization
07:24 Market Specific Approach: Why Location Matters
10:17 Google Maps: The Foundation of Dental Marketing
12:49 Addressing Package Pricing Trap from Marketers
18:18 Content Strategy: What Google Actually Wants
19:06 Website Aesthetics vs Function: What Google Wants
21:08 Consumer Online Behavior Patterns in Dental Marketing
23:23 Dentistry as Retail: Accept It or Fight It
25:20 What Makes Market My Market Different

Ditch the Scarcity & Unlock Abundance : Dental Business Management Mastery Hack

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Thu, 30 Oct 2025 14:21:45 -0400

In this essential episode of Dental Unscripted, co-hosts Michael Dinsio and Paula Quinn dive into a highly relevant topic for every dental practice owner: the scarcity mindset versus the abundant mindset.

They break down how a scarcity mindset (a constant feeling of "not enough" resources, time, or money) can cripple you as a business owner and a person. This mindset often leads to short-term decisions focused on survival rather than long-term growth. Paula shares her personal experience of living in scarcity while running her own practice, sacrificing growth by trying to do all the roles herself.

Learn how to shift to an abundant mindset, which is focused on possibility, trust in growth, and long-term thinking. Michael and Paula discuss:

The Impact of Scarcity: How fear of loss affects critical decisions, from hiring employees to joining insurance networks.
The Role of Strategy and Metrics: The importance of basing big decisions on metrics and proper ROI rather than just "gut feeling" to enable confident leaps of faith.
Leadership and Language: Why the dentist must be the leader and visionary of the practice, using positive, abundant language that inspires the team instead of projecting fear and negativity.
Bet on Yourself: A powerful reminder that the patient pool is big enough and that no one is better to bet on than yourself to lead your practice to exponential growth.

Stop treading water and start focusing on growth! Get the unscripted truth on why a change in mindset is the first step toward building the dental practice and legacy you've always wanted.

4:00 Scarcity Mindset Defined
5:18 Abundance Mindset Defined
13.31 Behavior Style & DISC assessment
17:18 Decisions Based on Dollar Amounts
21:55 The Cost of Running a Dental Business
25:50 Look at the Numbers & Plan for an ROI
29:01 Negative Communication Patterns
35:24 Leadership & Goal Setting

Review us 🙏 ⭐️⭐️⭐️⭐️⭐️ on Apple Podcasts or Spotify 🎧 - Your feedback helps us bring more unscripted & valuable content to your practice and other on the ownership journey!

WATCH LIVE ON YOUTUBE
https://www.youtube.com/@dentalunscripted

About Mike & Paula
Michael Dinsio and Paula Quinn are Dental Practice Consultants who care!
You can partner with them to turn around and supercharge your practice.
Learn more about what they can do for you here: https://nxlevelconsultants.com/

Facing Your Fears & Submitting an LOI - Breaking Down Initial Offers When Buying a Dental Practice

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Thu, 16 Oct 2025 07:00:00 -0400

This episode reveals the buyers’ fears (e.g., Paula Quinn's journey and how she worried about being “stuck” with a bad practice or uncovering hidden issues). We also explore the sellers’ excitement mixed with impatience. Phil Hoover notes that sellers’ feel a relief and joy after receiving an offer, but this is just the beginning. Phil also mentions that both parties can use that anxious energy in a positive way in order to work together on a successful transition. The buyer overcoming fear and the seller wanting to make a deal. We discuss how the LOI sets up the entire process and determines the path forward for both parties moving from anxiety to confidence!

The LOI’s Pivotal Role:
Dive into why the Letter of Intent is essentially a kick-off of a seamless dental practice transition, shaping the journey for both buyers and sellers.

A Buyer’s Emotional Ride:
Paula Quinn opens up about her nail-biting apprehension with uncertainties looming while signing an LOI

Inside the Seller’s Mind:
Phil Hoover discusses the seller’s emotional highs and lows throughout the transition process.

The Good Faith Tightrope:
Explore the delicate balance of commitment vs good faith and why swift decisiveness is critical.

What Buyers Must Know:
Uncover the insights buyers "need to know" focusing on production reports, financials, and clinical focus making a more confident offer without getting lost in the details.

The Broker’s Balancing Act:
Phil shares how brokers can juggle multiple offers, and prioritize the dentist's character over cash, focusing on the ones that foster fairness and a good understanding of how the office does dentistry in order to ensure a win-win for all.

Deal-Breakers vs Opportunities:
Get actionable tips to stand out to brokers in order to navigate the “hard” truths after signing the LOI, turning challenges into opportunities!

0:00 Intro/Music
4:56 What is the LOI - Letter of Intent
6:55 The Buyer's Perspective
8:57 The Seller's Perspective
10:50 Involving Professionals (Broker & Buyer Rep)
13:56 You Can Backout of An LOI
16:09 What Do Buyer's Need to Know UPFRONT!
22:36 Working With A Broker on a Deal
25:13 The Buyer's Good Faith & Expectation
28:53 Broker's Only Deal with One Buyer
32:32 Communicating with a Broker
36:12 How to Approach Working with a Broker

Exposing Industry Analytics & Trends: And Why Your Practice Growth is Flatlining

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Thu, 25 Sep 2025 10:46:57 -0400

Are you struggling to grow your dental practice despite continually bringing in new patients? The truth is, most practices are losing just as many patients as they might be gaining. We talk about the cost of attracting new patients. So join Mike Dinsio and Paula Quinn as they discuss trends in the industry with Steven from Dental Intelligence. They expose the two most critical (and costly) trends in dentistry today.

1. Exploding Patient Attrition:

Find out why cancellations and no-shows have nearly doubled, leaving massive holes in your schedule.

2. Collapsing Case Acceptance:

Learn why the rate of diagnosed treatment actually getting completed has plummeted from 46% to the low 30s.

Steven shares the raw data from over 10,000 practices, and the hosts translate these analytics into actionable strategies. They reveal simple systems including the 3 key metrics you must track to stop the cash flow bleeding. We briefly discuss how to boost your team's performance, and how to prevent patients from falling into that dreaded "la-la land" where you never hear from them again. If you're ready to take action and start leveraging data to increase patient retention and drive more revenue, this is the conversation to tune in on!

0:00 Intro
2:02 What is Dental Intelligence
7:08 Data Trends in Dental Industry
13:55 Patient Attrition
17:41 Recare & Scheduling
24:12 The Cost of New Patients
28:10 Industry Wide Decline in Case Acceptance
34:25 Patient Relationships
40:59 How-to Increase Case Acceptance
48:21 Tracking Data in Your Practice

About our guest:
Steven Jensen is the Vice President of Business Development at Dental Intelligence. For seven years, he has helped dental practices and DSOs accelerate growth, improve profitability, and elevate patient care through data-driven strategies. As the host of the "Growth in Dentistry" podcast and a frequent keynote speaker, Steven is known for delivering actionable insights that resonate with dental leaders at every level. He lives in Utah with his family and is also an accomplished endurance athlete.

Review us 🙏 ⭐️⭐️⭐️⭐️⭐️ on Apple Podcasts or Spotify 🎧 - Your feedback helps us bring more unscripted & valuable content to your practice and other on the ownership journey!

WATCH LIVE ON YOUTUBE
https://www.youtube.com/@dentalunscripted

About Mike & Paula
Michael Dinsio iand Paula Quinn are Dental Practice Consultants who care! You can partner with them to turn around and supercharge your practice. Learn more about what they can do here: https://nxlevelconsultants.com/

Outsourcing Billing to Produce Amazing Cash Flow & Happy Patients

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Fri, 19 Sep 2025 08:00:00 -0400

Is your dental practice bleeding profits due to front office chaos? In this explosive Part 2 of Front Office Fiasco, where hosts Mike Dinsio and Paula Quinn, alongside front office guru Stefani Sandoval, together dive into the pitfalls that are sabotaging your AR and patient loyalty. From distracted staff to outdated processes, discover why your front desk might be your biggest liability! 😬 and how outsourcing your billing could be the game-changer you've been looking for. This episode is packed with real-world insights, revealing how to transform your front office into a profit-driving, patient-winning machine. Don’t miss the secrets to mastering your practice’s front office efficiency and performance.

0:00 Intro Music
0:38 Introducing Stafani Sandoval - Billing Specialist
3:19 Understanding the Front Office Role
5:24 Pitfalls of an Overburdened Front Office
15:26 The Case for Outsourcing to 3rd Party Services
23:03 Why Outsourcing Billing is the Best 1st Choice
30:16 Common Pushback for Outsourcing Front Office
34:45 Business Strategies as a Practice Owner

Review us Please! 🙏 ⭐️⭐️⭐️⭐️⭐️ on Apple Podcasts or Spotify 🎧 - Your feedback helps us bring more unscripted & valuable content to your practice and other on the ownership journey!
www.youtube.com/@DentalUnscripted

About Your Hosts Mike & Paula:
Michael Dinsio iand Paula Quinn are Dental Practice Consultants who care! You can partner with them to turn around and supercharge your practice. Learn more about what they can do here: https://nxlevelconsultants.com/front-office-support/remote-dental-billing/

Dental Billing Mistakes That Kill Your Collection Rates

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Fri, 12 Sep 2025 14:07:49 -0400

Is dental billing draining office's time and efficiency, cash flow, and customer experience? In this episode, we expose the biggest dental billing mistakes that keep practices from getting paid, and show you how to turn chaos into collections.

Fix broken insurance verification systems
Reduce costly claim denials
Apply smart dental coding tips that speed up payments
Strengthen your revenue cycle and boost practice cash flow

Whether you’re a dentist, office manager, or team lead, this conversation will give you practical strategies to maximize collections, protect your bottom line, and finally stop the revenue leaks holding your practice back.

Are dental billing headaches draining your cash flow? 🦷💸 In this episode, we dive deep into dental billing mistakes, insurance verification nightmares, and the hidden revenue leaks that keep dental practices from maximizing collections.

You’ll find out:
✅ How front office admin can avoid common dental billing errors that cost you money
✅ How to improve insurance verification and reduce claim denials
✅ How to use smart dental coding tips to get paid faster
✅ How to boost dental practice cash flow with a cleaner revenue cycle

If you’ve ever felt lost or confused dealing with claim denials or dental coding, or you're frustrated with your practice’s collections, this podcast is your wake-up call.

👉 Don’t let billing chaos run your office. Learn how to take control, stop losing revenue, and finally get paid what you deserve.

0:00 Intro music & welcome
1:34 Guest introduction: Stefani Sandoval, front office & billing expert
6:00 How Does Insurance Billing Break Down?
8:15 Where Should Dentists Start Looking?
15:40 How Should You Manage Front Office Duties?
20:58 Adjustments and Write-Offs
23:40 Why Patients Leave & Patient Experiences
25:20 In-House vs Outsourced Services
30:45 Real-World Actions and First Steps

Review us 🙏 ⭐️⭐️⭐️⭐️⭐️ on Apple Podcasts or Spotify 🎧 - Your feedback helps us bring more unscripted & valuable content to your practice and other on the ownership journey!
Go watch LIVE on YouTube - every episode is streamed LIVE where you can ask questions on air!
https://www.youtube.com/@DentalUnscripted

The Key to Clean Claims and a Healthy Cash Flow!

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Tue, 26 Aug 2025 13:01:56 -0400

On this episode of Dental Unscripted, co-hosts Mike Dinsio and Paula Quinn bring in Ty, the VP of Sales at Vyne, a "get you paid platform". They dig with dental tips and the unscripted truth about claims, cash flow, and patient experience, a topic they've never covered before on the show.

Ty explains how Vyne goes beyond a traditional clearinghouse, solving the major problems that cause hiccups in cash flow for dental practices. The conversation covers the "crap in, crap out" dilemma of front office work, the frustration of inaccurate documentation, and the financial impact of rejected claims.

Contact Ty and learn more about Vyne:
Let him know you saw him on Dental Unscripted!
https://vynedental.com/nextlevelconsulting/

0:00 Introduction
1:57 Vyne's the "Get You Paid" Platform
10:15 The Problem with Manual Processes and Claim Rejections
16:36 The Value of Automation, Saving Time and Improving Patient Experience
20:41 Eliminating Surprises, Real-Time Visibility and Patient Credibility
26:30 Unlimited Attachments and "Image Sync"
32:00 The "Crap In, Crap Out" Problem and Making Corrections
35:29 Beyond Claims, Vyne's Other Solutions for Practice Growth

Automated Eligibility Verification:

The platform automatically verifies patient insurance and eligibility up to two weeks before their appointment.

Real-Time Rejection Management:

Vyne's system runs a rule set against every claim and tells the practice if it will be rejected and why, so they can fix it before sending.

Unlimited Attachments:

Vyne offers a flat rate for unlimited claims and attachments, which is a major value-add for high-claim submitters.

Seamless Patient Payments:

Ultimately, this episode is a wake-up call for dentists to pull their heads out of their loops and pay attention to their practice's financial health. You could be leaving an extra $10,000 a year or more on the table just by being smarter about how you collect money.

Review us 🙏 ⭐️⭐️⭐️⭐️⭐️ on Apple Podcasts or Spotify 🎧 - Your feedback helps us bring more unscripted & valuable content to your practice and other on the ownership journey!
https://dental-unscripted.transistor.fm/

About Mike & Paula
Michael Dinsio iand Paula Quinn are Dental Practice Consultants who care! You can partner with them to turn around and supercharge your practice. Learn more about what he does and can do here: https://nxlevelconsultants.comReview us 🙏 ⭐️⭐️⭐️⭐️⭐️ on Apple Podcasts or Spotify 🎧 - Your feedback helps us bring more unscripted & valuable content to your practice and other on the ownership journey!

WATCH US LIVE ON YOUTUBE! Follow along to comment during the live stream.
https://www.youtube.com/watch?v=pUO1iYPxu3M

#DentalPodcast #DentalPractice #Dentist #DentalBusiness #PracticeManagement #DentalClaims #RevenueCycleManagement #DentalBilling

Transform your Team: Turn that J-O-B mentality into a Dental Dream Team!

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Thu, 07 Aug 2025 17:24:13 -0400

On this episode of Dental Unscripted, Michael and Paula tackle a HOT TOPIC 🔥 that's crucial for the well being of any practice: Dental Team Culture. They explore how a strong, positive dental team culture is the ultimate antidote to burnout and stress, a pervasive issue in the dental community.

The conversation drills down on foundational elements of a winning team including culture, starting with core values. You'll find out why defining your team's values are an essential first step to empowering you to make better hiring and firing decisions. MIke and Paula share their own experience, explaining how having clearly defined values instantly reveals when a team member is not aligned.

Beyond values, they break down the critical need for setting granular, specific expectations in job descriptions. Forget outlining generalized tasks like "fill the schedule." Paula advocates for results-driven directives like "schedule to a $5,000 per day goal" to foster ownership and responsibility mentality in your team. The discussion also tackles the uncomfortable but necessary topic of handling conflict. Michael argues that a leader's ability to "lean into" difficult conversations can actually in-the-end Elevate ⬆️ that relationship and build respect between individuals.

We also emphasize the importance of creating a safe environment where team members feel comfortable addressing issues without fear of being attacked. Finally, Michael and Paula reveal celebrating everyday tasks ✅ that sustain a thriving culture. Recognize the small wins! Eliminate "culture vampires" , and other Key Takeaway? You can have the best strategy in the world, but as the old saying goes, "Culture eats strategy for breakfast".

0:00 Intro
3:15 Having Good Culture Alleviates Stress & Burnout
6:40 Nurturing Relationships & Your Dental Family
8:30 Importance of Establishing Your Team Values
10:19 Establishing & Communicating Clear Expectations
23:55 Handling Upsets Productively
27:26 Constructive Communication
30:30 Investing in Your Team (Time & Attention)
34:25 Culture Vampires - Energy Suckers
37:05 How to Instill Loyalty in Your Team
41:30 Culture Eats Strategy for Breakfast!

Review us 🙏 ⭐️⭐️⭐️⭐️⭐️ on Apple Podcasts or Spotify 🎧 - Your feedback helps us bring more unscripted & valuable content to your practice and other on the ownership journey!
Visit out YouTube channel to stream episodes LIVE. Join in to ask questions on air and joining in the conversation!

Hosts of the Show:
Michael Dinsio iand Paula Quinn are Dental Practice Consultants who care! You can partner with them to turn around and supercharge your practice. Learn more about what he does and can do here: https://nxlevelconsultants.com

Designing a Dental Practice That Actually Works: Lessons from 1,000+ Buildouts

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Fri, 25 Jul 2025 19:45:02 -0400

✍️ Designing a Dental Practice That Actually Works: Lessons from 1,000+ Buildouts

If you’re planning a dental startup, expanding your dental office, or just want to avoid costly construction mistakes, this episode is packed with must-know insights from someone who’s seen it all. Mike D’Inzio sits down with Steve Anderson, founder of Denco Dental Construction, to unpack what makes a dental practice functional, profitable, and built to last.

With over 1,000 dental office buildouts under his belt, Steve shares his most valuable lessons on floor plan layout, operatory design, workflow efficiency, mechanical systems, permitting pitfalls, and more.

💡In this episode, you’ll discover :

How to design a dental practice that supports team productivity
The #1 mistake dentists make during construction (and how to avoid it)
Why your workflow should shape your floor plan—not the other way around
What “Design-Build” really means and why it saves time and money
The truth about waiting room space and post-COVID patient flow
How smart design choices can increase production from Day One

Whether you're working with an architect, a general contractor, or going it alone—don’t make design decisions until you hear this.

🎧 Hit play and learn how to build a practice that works as hard as you do.

Guest Steve Anderson/Denco Dental Construction
https://www.dencodental.com
(480) 201-7479
steve@dencodental.com
Steve Anderson's book – Blueprints for Success (link below 👇)
https://www.amazon.com/dp/B0DNNYLYK6?binding=paperback&qid=1742878073&sr=8-1&ref=dbs_dp_rwt_sb_pc_tpbk

Review us on Apple Podcasts or Spotify - Your feedback helps us bring more unscripted & valuable content to your practice and other on the ownership journey! Watch uis LIVE on YouTube. https://www.youtube.com/@dentalunscripted
You can ask Questions during LIVE STREAMS and be a part of conversation!

Michael Dinsio is a Dental Startup Consultant and can partner with you through the entire startup process. Learn more about what he does and can do here: https://nxlevelconsultants.com/dental-practice-ownership/starting-a-dental-practice/

#DentalStartup #DentalOfficeDesign #PracticeOwnership #DentalConstruction #DentalBuildout #DentalWorkflow #DentalConsulting #DentistryBusiness #DentalContractor #DesignBuild

Collaborating w/ Architects & General Contractors The Dental Startup Construction Process

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Thu, 24 Jul 2025 08:00:00 -0400

Thinking about a dental practice startup or remodeling your existing office? This special "Dental Shark Week" episode of Dental Unscripted is your ultimate guide to dental practice construction! Join Mike Dinsio as he interviews Chad Hill from Hill Commercial Construction, a leading dental contractor in the Colorado market, who shares invaluable insights from his extensive experience in building dental offices.

Choosing the Right Space: Discover what critical factors a general contractor looks for during the due diligence process for both rented spaces and ground-up builds. Learn about evaluating infrastructure like electrical, sewer, and HVAC, and understanding potential issues like asbestos or soil conditions.
From Plans to Permit: Understand the journey from initial floor plan concepts (often provided by equipment reps!) to securing city permits. Chad emphasizes the importance of a budget-minded architect who truly understands your vision, balancing desired aesthetics with practical costs.
Navigating Hard Bids & Unexpected Costs: Get insights into the challenges of the hard bid process when design isn't aligned with budget, and how experienced contractors manage unforeseen issues like material delays or tariffs.
The Power of Partnership: Learn why choosing a contractor who acts as a partner, offering transparent communication and problem-solving, is crucial for a smooth and successful project.

Chad emphasizes that projects aren't slowing down, and for those considering getting into business or making a move, there's no better time than now!

Guest: Chad Hill, Hill Commercial Construction
Connect with Chad: chill@hillcommercial.com
https://hillcommercial.com/
303.994.4849

Like this episode?
Hit SUBSCRIBE, leave us a comment, and let us know what other "Dental Shark Week" topics you want us to tackle!

Like this episode?
Hit SUBSCRIBE, leave us a comment, and let us know what other "Dental Shark Week" topics you want us to tackle!

Building Your Dream Dental Practice: The Design Build Advantage to Cut Cost and Timelines

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Wed, 23 Jul 2025 08:00:00 -0400

Join us in this episode as we dive deep into practical advice for building a dental practice from scratch. Whether you're embarking on your entrepreneurial journey or considering building a new location, we have tailored this 'Dental Shark Week' focusing on dental practice construction. A key focus of the discussion is the "design build" model, where the contractor, designer, and client collaborate from the outset to ensure the project meets the doctor's needs and budget before permit submission. This integrated approach saves time and money by avoiding over-engineered systems often seen in traditional bid models where architects may not consider budget during the design phase. Dustin also provides critical timelines, noting that after permits are in hand, an office can be ready for equipment in approximately twelve weeks, and ready to see the first patient in about fourteen weeks

Connect with Dustin Long/Big Sky Construction:
(206) 259-0936
https://www.bigskynorthwest.com/contact

0:00 Intro
1:51 Why Dental Construction Matters
7:05 The Importance of Contractor Early Involvement & Due Diligence
20:20 The "Design-Build" Model (Benefits, Avoiding Over-Engineering)
29:55 The Impact of Delays & Change Orders, or Value Engineering
32:38 Key Questions to Ask a Contractor (Budget, Timelines, Experience)
37:37 The Cost of Materials and Labor Drives Rates

Don't forget to subscribe, rate the show 5 STARS ⭐️⭐️⭐️⭐️⭐️, and engage with our community by watching on YouTube or participating in our live streams! https://www.youtube.com/@DentalUnscripted

For more information about working with Michael as a Dental Startup Consultant, visit Next Level Consultants at https://nxlevelconsultants.com/dental-practice-ownership/starting-a-dental-practice/

Dental Office Construction - Building Your Dream Practice | Dental Unscripted's DENTAL SHARK WEEK

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Mon, 21 Jul 2025 10:50:13 -0400

Join Mike Dinsio for an exciting Dental Unscripted Shark Week episode, diving deep into dental practice construction with Kenny Ackerman of Accurate Construction! In this episode, we explore the ins and outs of building or expanding your dental practice, from choosing the right space to managing budgets in today’s market. Kenny shares expert tips on why early contractor involvement is crucial, how in-house services streamline projects, and the must-ask questions to ensure you hire the right general contractor. Perfect for dentists starting up or scaling up, this episode delivers practical advice to make your construction journey smooth and successful. Subscribe, give us a five-star rating, and catch more Dental Unscripted Shark Week episodes for game-changing insights!

Key Takeaways:

Why involving a contractor early saves time and money
How to evaluate spaces for power, HVAC, and more
Questions to ask your contractor for a confident partnership
Navigating construction costs in 2025
The value of trust and communication with your GC

0:00 Intro
1:35 Meet Kenny Ackerman & Accurate Construction
4:38 Working w/ a Contractor Early On
9:13 Build a Relationship with Your Contractor
11:20 Site Selection Process
15:20 Collaborating with Real Estate Agents
31:08 Benefits of "In-House" Services
33:28 Questions to Ask Your General Contractor
39:20 When is the Best Time to Build

Guest: Kenny Ackerman/Accurate Construction
727-709-6887
accuratetpa@gmail.com
https://accurateconstructioncorp.com/

Like this episode?
SUBSCRIBE, on youtube https://www.youtube.com/@DentalUnscripted
Leave us a comment, and let us know what other "Dental Shark Week" topics you want us to tackle!

Dental KPIs - A Battle of the Brains & Which Metrics Matter Most?

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Thu, 03 Jul 2025 12:50:39 -0400

00:00 - Intro
01:01 - Battle of the Brains: Dental KPIs
03:36 - KPI 1 (Paula): Hygiene Reappointment Rate
06:10 - KPI 1 (Mike): Wages to Collections Ratio
09:54 - Target Goals: What Numbers Should You Aim For?
13:03 - KPI 2 (Paula): Case Acceptance
21:27 - KPI 2 (Mike): Patient Retention vs. New Patients
25:52 - KPI 3 (Paula): Production vs. Collections
29:30 - KPI 3 (Mike): New Patient Acquisition Cost & ROI
32:56 - The Value vs. Cost of Marketing
36:05 - Who Won? Final Thoughts

In this episode of Dental Unscripted, it's a battle of the brains as Mike Dinsio and Paula Quinn go head-to-head, debating the most critical Key Practice Indicators (KPIs) for a thriving dental practice. Mike, with his financial and marketing expertise , faces off against Paula, the master of operations and clinical aspects. They each present their top KPIs, making a case for why theirs are the most important for practice success.

Which KPIs will come out on top?
Hygiene Reappointment Rates: Why this is the "heartbeat of the practice."
Wages to Collections Ratio: The key to managing profitability.
Case Acceptance: How to measure it and what the top performers are achieving.
Patient Retention: Are you losing patients out the back door?
Production Per Day: The daily number your whole team should be watching.
New Patient Acquisition Cost: Are you getting a return on your marketing investment?

Watch to see who wins the debate and gain valuable insights to help you focus on the numbers that will truly move the needle in your practice. Let us know in the comments which KPIs you think are most important!

Visit Michael & Paula at NEXT LEVEL CONSULTANTS
https://nxlevelconsultants.com
They offer a variety and flexible solutions to any dentist who wants to become a practice owner or just get advisors and coaching on the practice you are running now!

Hidden Risks Exposed - Signing a Dental Office Lease Agreement!

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Thu, 26 Jun 2025 11:19:40 -0400

Is your dental lease a ticking time bomb? While most dentists focus on the cost of monthly rent, REAL DANGER lies buried in the fine print. In this episode of Dental Unscripted, hosts Michael Dinsio is joined by dental real estate expert Dan Gleissner of Ally Healthcare Real Estate in Colorado to pull back the curtain on the complex world of dental leases.

Discover why a general real estate agent isn't really equipped to handle a dental practice's most critical contract! Why is having a dental-specific real estate professional essential. Dan Gleissner breaks down the key agreement clauses every dentist needs to understand before signing, whether you're starting, buying, or renewing!!!

The Exclusivity Clause: When is it worth fighting for, and when is it a waste of time and negotiation capital?
The Assignment Clause: This could be the most important part of your lease. About half of first-draft leases have severe language that could prevent you from ever selling your practice. Some even allow the landlord to terminate your lease if you simply request to sell.
Triple Nets (NNN): What are you really paying for? We demystify the "three nets"—property taxes, insurance, and Common Area Maintenance (CAMs)—and explain how these "pass-throughs" can dramatically inflate your costs.
Lease "Gotchas": Learn how to protect yourself from sudden, massive bills for capital improvements like a new roof or HVAC system.

Dan Gleissner shares why you need to start reviewing your lease at least two years before it expires to maintain leverage. Don't let your lease dictate the future of your practice. Tune in for the expert advice you need to negotiate with confidence.

Dental Hygiene Hustle - Maximize Hygiene Chair Efforts

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Thu, 05 Jun 2025 11:30:08 -0400

Join Michael Dinsio and Paula Quinn as they dive into navigating tough conversations to elevate patient care and revenue from the HYGIENE CHAIR in your practice. Discover how dentists can effectively communicate with hygienists to set clear expectations, gain support, and prioritize periodontal disease diagnosis—critical as 50% of adults over 30 face some form of perio disease.
Learn how hygienists can work with front office staff to streamline scheduling and insurance coordination, and how to educate patients on their oral health, including scaling and root planing and perio maintenance.
The discussion emphasizes the pivotal role of hygiene chair diagnosis in early periodontal disease detection using tools like probing and intraoral photos. Finally, explore the difference between “selling dentistry” and providing patient-centered care by presenting treatment plans that prioritize oral and systemic health. Perfect for dentists, hygienists, and dental practice teams searching for strategies to enhance communication, boost patient compliance, and improve dental practice management.

0:00 Episode Intro
2:40 Hygienist Salaries!
6:57 Supply & Demand - Hygienist Job Market '25
8:36 How to Get The Most Out of Your Hygienist
8:55 The Importance of Diagnosis from Hygiene
11:37 Does Insurance Coverage Affect Hygiene Diagnosis?
14:27 Supporting Hygienists Front to Back
15:01 Talking to Patients about Their Care
16:31 Front Office Supporting Hygiene Department
19:11 Leadership from the Dentist
20:30 50% of Population have Perio Disease
28:55 Ways to Drive Revenue from Hygiene Chair
34:37 Business Decisions and Leadership
35:43 Should Care Sold Count Toward Production
41:16 Sales VS. Proper Care

Your HOSTS Michael Dinsio, MBA & Paula Quinn, RDH, BSDH own NEXT LEVEL CONSULTANTS
Visit https://nxlevelconsultants.com to find out more about what they do.

GO WATCH THE EPISODES ON YOUTUBE!
https://youtu.be/x4z4HlGFOnM

Allocation Schedule - When Buying or Selling a Practice

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Fri, 09 May 2025 17:33:51 -0400

In this episode of Dental Unscripted, Michael Dinsio is joined by dental CPA and advisor Morgan Hamon to unpack the often-overlooked—but critically important—topic of allocation schedules in dental practice transitions. Whether you're buying your first practice, preparing to sell, or just want to understand how purchase prices are split between assets and goodwill, this episode is for you.

We break down how allocation affects taxes, why it matters more to sellers than buyers, and how to avoid common pitfalls.
Plus, insights on depreciation, amortization, and how to time deductions to your advantage.

Subscribe, rate, and follow for more real talk on the business of dentistry.

Morgan Hamon is a Partner at the firm with over 20 years of experience in full-cycle accounting and business consulting, specializing in dental practices. He helps practice owners streamline operations, improve cash flow, and make strategic financial decisions that drive long-term profitability.

Previously, Morgan served as President of HDA Accounting Group, a dental-focused CPA firm that grew to serve over 900 practices nationwide under his leadership. A former U.S. Navy F/A-18 pilot and instructor, Morgan brings discipline, precision, and strategic insight to every client engagement.

Would you like a version tailored for LinkedIn or a website team page?

Is Cloud Software Cheaper? Oryx Founder Dr Selah Breaks Down Why She Thinks Cloud Is Best.

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Fri, 25 Apr 2025 15:39:57 -0400

From Dr Rania Saleh's personal challenges to a revolutionary new software solution!
Join us as we interview Oryx founder Dr. Selah, who shares her inspiring story and the vision behind Oryx Practice Management Software.

Dr. Rania explains how her own experience needing bed rest during her pregnancy led to developing a system that allows dentists to access their practice from anywhere and streamline patient experiences.

The importance of cloud-based accessibility for modern dental practices
How Oryx's all-in-one solution simplifies workflows and improves efficiency
Dr. Rania's insights on the future of dental technology

This video is for dentists who appreciate innovation, value a personal touch, and want to learn from a true leader in the field.
Learn about the benefits of cloud-based solutions, including cost savings, enhanced security, and scalability.
Don't miss this in-depth interview with a leader in dental technology!

00:00 Introduction to Dental Unscripted
02:38 Cloud Software and Oryx Software
03:18 Dr. Rania's background and Oryx overview
03:52 Dr. Rania's experience that led to Oryx development
05:46 Main difference between cloud-based and server-based software
06:17 Benefits of cloud-based software (security, scalability, accessibility, cost-saving)
07:29 IT support and cloud-based systems
08:55 Data backup in Oryx
09:40 Cloud-based software and data storage
10:37 Oryx as an all-in-one solution
11:14 Patient journey and features in Oryx (online scheduling, forms, etc.)
19:51 Features (progress notes, radiographs, voice-activated perio)
21:32 Oryx integrations
21:46 Automation features in Oryx
22:48 Startup Practices FREE Offer
26:04 Oryx pricing and bundles
23:11 Oryx's offer for startups

Your HOSTS Michael Dinsio, MBA & Paula Quinn, RDH, BSDH
Visit https://nxlevelconsultants.com to find out more about Next Level Consultants

Watch the show on YouTube:
https://www.youtube.com/channel/UCsstfKdLw7yVdFj7eG0vRxA/

#Oryx #dentalsoftware #cloudtechnology #dentistry #dentalpractice #founderstory #innovation

Increase Profits & Patient Case Acceptance w/ Patient Financing MYTHS BUSTED

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Thu, 27 Mar 2025 14:18:34 -0400

In this episode, Mike and Paula are joined by executive coach Michael Clark with Next Level Consultants—to dive deep into Patient Financing. They discuss how patient financing boosts case acceptance practice profitability, they tackle the challenges and opportunities that define modern day practices. They dish out practical tips, compelling stats, and stories from the trenches that’ll inspire you to rethink how you approach your practice.

The trio explores the power of patient financing—why it’s a game-changer for case acceptance, how it bridges the gap for patients unprepared for treatment costs, and why practices often miss the mark on offering it. With shoutouts to tools like Candid Pro (a clear aligner system designed for general dentists) and a candid look at options like the giant in patient financing CareCredit and other up and coming fintech lenders, this episode is packed with strategies to get more "yeses" from your patients.

0:00 Intro
4:26 Why Use Patient Financing
7:46 Statistics, and Opportunities in Your Practice
13:20 Case Acceptance Rate, Verbal Skills, & Options
14:47 Why Offices Are Using Patient Financing
20:47 Why patients NEED Financing
25:01 Increase Patient Care Option
27:38 Which Financing Companies to Use?

Show Hosts: Michael Dinsio, MBA & Paula Quinn, BSDH, RDH both founded and manage a dental practice management consulting firm together. You can learn more about Next Level Consultants at https://nxlevelconsultants.com

Tune in for a fresh take on practice management, startup struggles, and acquisition adventures—all consolidated under one dynamic brand (say goodbye to Startup Unscripted and Acquisition Unscripted—this is your new go-to channel!).

Subscribe on Apple, Spotify, or YouTube, and join the conversation on socials. Rate us, follow us, and let’s build a better dental practice together! Watch the Live streams on Facebook Instagram and LinkedIn
Or on the YouTube Channel https://www.youtube.com/watch?v=iOkX3xm3uG0

Check the exclusive offer from show sponsor Candid Pro to supercharge your clear aligner system in your practice today!
https://candidpro.com/nxlevel

Dental Teams "Taming the Wild" Get Your Team Members to Buy-In and Create a Positive Team Culture.

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Thu, 06 Mar 2025 12:48:34 -0500

Feeling like you're herding cats instead of leading a team? Managing a dental practice is challenging enough without the added stress of dealing with difficult employees, personality clashes, and performance issues. But what if there was a way to transform your team from a source of frustration into a powerful engine for growth?

In this episode of Dental Unscripted, Mike Dinsio and Paula Quinn pull back the curtain on the art of dental team management. They share their hard-won wisdom and practical strategies for:

Taming the "Wild": Learn how to effectively manage different personality types, address conflict, and create a harmonious work environment.
Building a Culture of Ownership: Discover how to inspire your team to take responsibility, go the extra mile, and feel invested in the success of the practice.
Driving Results: Uncover the secrets to setting clear expectations, motivating your team to achieve goals, and celebrating accomplishments.
Creating a Fun and Engaging Workplace: Find out how to foster a positive atmosphere where your team enjoys coming to work and feels valued.

This episode is packed with actionable advice, real-world examples, and insightful tips that you can implement immediately to improve your team dynamics and boost your practice's productivity.

Plus, hear about the latest innovations in clear aligner therapy from our sponsor, Candid Pro, and get a special discount just for our listeners! Don't miss this opportunity to transform your dental team and create a thriving practice.

KEY TOPICS DISCUSSED IN THIS EPISODE
0:00 Episode Intro
6:04 Biggest Challenge Managing a Team
11:53 How Do You Get Your Team Onboard
18:25 Why Are 'Systems' So Important
22:19 How To Create a Practice 'Culture'
28:27 Where Do You Even Start?

🔗 Important Links:
Plus, don't miss our special offer from Candid Pro for clear aligner therapy!
https://candidpro.com/nxlevel

Subscribe to Dental Unscripted: https://dental-unscripted.transistor.fm/subscribe

ALSO – Learn more about Next Level Consultants, Michael and Paula's Dental Consulting Group. They offer valuable services to doctors who are looking for support in a variety of ways. https://www.nxlevelconsultants.com

Follow us on social media:
Lke, comment, and subscribe for more valuable insights on dental practice management, ownership, startups, and transitions! 👍

Dental Consultants: Secrets to Success? or Non-Essential Expense?

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Thu, 27 Feb 2025 12:30:10 -0500

Are dental consultants worth it? 🤔 This episode of Dental Unscripted, Mike Dinsio and Paula Quinn explore the first person perspective of dental consulting, helping docs see key factors the benefits and also the challenges that come with working with a consultant!

We explore:
The REAL value of a consultant:
Do they actually bring expertise and fresh perspectives or cookie cutter approach that can be found on podcasts, facebook groups, and online programs?

The cost factor:
Are consultants worth the investment or are they overpaid and underdeliver?

When to hire (and when NOT hire) a consultant:
Make the right decision for your practice. Make the right move when the time is right. We talk about when you shouldn't hire a consultant.

Plus, we discuss consulting from a consultants perspective and give our firsthand insights into how we approach the process of consulting.

➡️ Watch now to discover the potential of working with consultants in your dental practice! ⬅️
0:00 Intro - Sponsored by CandidPro
4:43 The Value In Hiring a Dental Consultant
8:41 Reasons for Hiring a Dental Consultant
13:10 Why NOT to Hire a Dental Consultant
16:28 What Working w/ a Consultant Looks Like
19:46 Getting Your Team Onboard with Consulting
27:26 The Real Reason Consulting Works

#DentalConsultant #DentalPractice #PracticeManagement #DentalUnscripted #Podcast #DentalIndustry #DentalBusiness #PracticeGrowth #DentalSuccess #Consultants #MikeDinsio #PaulaQuinn

🔗 Important Links:
Get a Candid Pro Deal Stopper Through Next Level Consultants:
https://candidpro.com/nxlevel

Subscribe to Dental Unscripted: https://dental-unscripted.transistor.fm/subscribe

Learn more about Next Level Consultants, Michael and Paula's Dental Consulting Group. They offer valuable services to doctors who are looing for support in a variety of ways. https://www.nxlevelconsultants.com

Follow us on social media:
Lke, comment, and subscribe for more valuable insights on dental practice management, ownership, startups, and transitions! 👍

Day One: The Real Truth About Taking Over a Dental Practice, You Don't Know What You Don't Know!

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Wed, 19 Feb 2025 08:28:13 -0500

Ever wondered what day one of owning a dental practice really looks like?
In this candid episode of Dental Unscripted, hosts Mike Dinsio and Paula Quinn reveal what often gets overlooked in the excitement of becoming a practice owner and realities of transitioning into practice ownership.

Paula, draws from her experience as a new owners, and together they reveal the crucial "Things You Just Don't Know You Don't Know" that can make or break your initial days. They tackle the overwhelming feeling of taking over a practice post close and the importance of strategic scheduling, and the often-necessary art of navigating communication with sellers and brokers.

Key takeaways from this episode:

The Shock of Day One: What to expect when you finally get the keys and the reality of being a practice owner sets in.
Scheduling Strategies: Why Paula recommends a light schedule (or even blocked-out time) for the first few days, and how to manage hygiene versus restorative appointments.
Communicating with Sellers and Brokers: How to tactfully handle scheduling requests and manage expectations during the transition.
The Importance of Administrative Time: Why prioritizing administrative tasks over patient care in the initial days can be beneficial.
Real-World Insights: Paula shares her personal experiences and advice from working with numerous dental practice owners.

0:00 Intro
3:00 Day One of Ownership!
9:18 Making Changes in Acquisition?
13:06 Team Member Expectations
19:44 Getting to Know The Patients
27:57 Transitioning Clinically w/ Team & Patients
32:59 Just Relax, Breathe, & Go Slow
35:35 Ownership is Not Just Doing Dentistry

Catch up with Michael & Paula by contacting them and visiting their website http://www.nxlevelconsultants.com

Credentialing Crash Course, A Dentist's Complete Guide to Successful Credentialing

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Mon, 03 Feb 2025 10:00:00 -0500

Join us for this Episode of Dental Unscripted with host Mike Dinsio, co-host Paula Quinn, and special guest Stefani Sandoval as they dive deep into the complex world of dental credentialing during practice acquisitions.
Connect with Next Level Consultants Team to learn more about their Dental Credentaling Service
‪
CALL: (253) 234-5288‬
EMAIL: admin@nxlevelconsultants.com
https://www.nxlevelconsultants.com/front-office-support.html

0:00 Intro music - Episode intro

1:00 Credentialing canbe Challenging
Our front office expert breaks down what every dentist needs to know about this crucial but often complex and frustrating process of getting credentialed We even discuss the differences between a practice ownership transition and simply moving from one practice to another as an associate.

Common credentialing pitfalls to avoid
Essential documentation you need
The truth about insurance company timelines
Critical differences between associate and owner credentialing

3:00 The Credentialing Process
When purchasing a dental practice, understanding both your current credentialing status and the seller's network participation is crucial. Credentials and reimbursements can vary per location so it can be insightful and strategic to mirror what the seller's existing insurance arrangements for a smoother transition.

6:00 How to Prepare to Get Credentialed
Getting accurate credentialing information during a practice transition can be challenging since brokers don't handle these details. Moreover, sellers are often unfamiliar with their own status. Front office team members manage this information and sellers may not request this information for fear of revealing a pending sale?! To verify individual doctor's credentialing status, dentists should proactively maintain copies of their insurance contracts. Direct contact with insurance networks to verify, and, when possible, inquire with front office staff about existing credentialing contracts.

14:50 Common Roadblocks and Challenges
Common delays in the credentialing process for dentists include expired malpractice insurance, reliance on employer-provided coverage. Insurance companies often require a finalized bill of sale before approving contracts, further delaying the process. Keeping dental licenses and CAQH profiles updated is crucial, especially when transitioning between states. Working with professionals early on helps streamline the process, ensuring all necessary documents are in place to avoid unnecessary delays.

19:10 How Long Does it Take to Get Credentialed
While some claim it can be completed in as little as two weeks, the reality depends on factors like whether the provider is joining an existing practice or establishing a new entity with its own tax ID and NPI. The process involves multiple contracts, including terminating old agreements, which can cause delays. A best-case scenario suggests a 12-week turnaround, but errors in applications or insurance company delays can extend the process. Proper expectations and persistence are key to navigating credentialing successfully.

28:20 What Does Being Out of Network Mean?!
Failing to properly prepare for network credentialing can create significant issues for dental practices, especially when patients realize they are unexpectedly out of network. This can lead to frustration, distrust, and potential financial concerns. But many offices make the transition harder than necessary by not fully understanding, in the interim, they can still honor network fees while awaiting credentialing. Proper planning and clear patient communication are key to ensuring a smooth transition and avoiding unnecessary complications. The importance of working with a trusted, experienced professional over the anecdotal advice given by peers who probably lack the firsthand experience involved in the credentialing processes.

36:05 Working With Credentialing Companies
The extensive effort and tracking involved in credentialing, underscoring that their goal is to complete the process as quickly and smoothly as possible. Despite misconceptions, delays often stem from insurance companies rather than credentialing firms, and the representatives frontline callers interact with may not have access to accurate information. Ultimately, they urge more understanding and patience, reinforcing that passion and expertise drive Next Level Consultants to achieve the best outcomes for their clients.

Mastering Clear Aligners CandidPro and The Digital Advantage for GP Dentists!

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Thu, 16 Jan 2025 15:28:20 -0500

Joining us on this Podcast Episode are some incredible guests who are shaping the future of dental practices.
We have Nicole Yount, an executive coach and ortho specialist at Next Level Consultants, sharing her expertise on integrating orthodontics into general practice.

Also joining us is Nick Greenfield, the CEO of Candid, introduces us to Candid Pro, a clear aligner system designed specifically for general dentists, promising predictability, efficiency, and profitability. And from Tacoma, Dr. Arvind Petri, a seasoned dentist who has transformed his practice with Candid Pro, offers a real-world perspective on how this partnership has been a game changer for his business.

The episode kicks off with some really exciting news. We explore how CandidPro is tailored specifically for General Practitioner Dentists, offering a unique blend of technology and expert support that reduces the number case of office visits, enhances patient compliance, and ultimately boosts your practice's bottom line!

CandidPro is specifically designed to help general dentists deliver predictable outcomes, work efficiently, and drive more profit per case. We’ll hear from Nick Greenfield about the value this clear aligner system can bring to practices of all sizes and get a first-hand account from Dr. Petrie, who has already earned over $600k in revenue working with CandidPro.

Learn More about our SPECIAL OFFER by visiting the link below and connecting with Candid
Start your CandidPro experience with over 30% off your first 3-4 cases and experience the difference!
https://www.candidco.com/nxlevel

Whether you're a startup looking to incorporate orthodontics from day one, or an established practice aiming to expand your services, this episode is packed with insights on how to leverage this innovative partnership to grow your practice. We'll discuss the importance of team training, clinical confidence, and how Candid's system can be a cornerstone in your practice's success story.

0:00 Intro
2:00 Introducing CandidPro Guest speakers
7:10 What is Candid? and Candid's Market Impact
9:44 Why CandidPro is a Game Changer: Predictability and Efficiency
12:30 A Dentist's Experience w/ CandidPro clear aligners
17:18 Typical Pitfalls GPs Face Offering Clear Aligner Therapy
26:08 How Does CandidPro Increase Revenue compared to Competition
35:22 Candid's Partnership in Empowering Docs w/ Clear Aligner Therapy
38:04 Team Integration: Rally the Troops Implementing Clear Aligners Therapy
43:33 Why CandidPro is the Clear Solution.

How to Find a Dental Practice to Buy w/ Menlo Transitions

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Fri, 10 Jan 2025 09:57:21 -0500

This latest episode with hosts Mike Dinsio and Paula Quinn, along with guest Dave Dahler from Menlo Transitions, discuss the nuances of finding the right practice to buy. We deep dive into the complexities of partnerships with brokers and the importance of networking. This episode is packed with insights for current and aspiring dental practice owners.

Reach out to Connect with Dave Dahler - tell him you saw the show!
dave@menlotransitions.com
O. 480-290-7720
D. 614-315-5065 (Call or Text)

Navigating a Practice Acquisition:
Learn about the different pathways to acquiring a dental practice, including direct networking and working with brokers.

The Role of Partnerships:
Understand the pros and cons of entering a partnership, with real-world advice on managing expectations and planning for the future.

How To Prepare to Purchase:
Gain clarity on how production affects financing and what to prepare in terms of financial documentation.

Interacting with Practice Brokers:
Get tips on how to effectively engage with brokers, ensuring you're ready with the right questions and expectations.

Finding a Practice That's a Good Fit:
Discuss how to assess if a practice matches your clinical skills and business vision, beyond just the numbers.

Whether you're looking to buy, start up, or manage a dental practice, this podcast offers practical advice from seasoned professionals in the field. Don't miss out on more unscripted discussions that could help shape your path to successful dental practice ownership.

Tune in, subscribe, and join the conversation on how to make your dental practice journey a success!

0:00 Introduction to Dental Unscripted
02:30 Welcome David Dahler Dental Practice Broker
03:35 Finding a Dental Practice
05:04 Networking Strategies
08:41 Using Dental Practice Listings to Find a Practice
10:42 Challenges w/ Dental Practice Partnerships
27:53 How to Approach a Broker
40:20 Preparing Your Records Before Buying
47:49 Working with a Team of Advisors

Don't forget to LIKE, COMMENT, and SHARE this episode if you find it valuable! What are your thoughts on loan structuring for a dental practice?

Dental Unscripted Host :
Michael Dinsio is a dentist's buyer representative, helps dentists buy dental practices step-by-step through the acquisition process. With over a decade of experience and more than 500 dental transactions, Michael is a key opinion leader in the dental industry. This program helps walk dentists through the process of becoming a dental practice owner via dental practice acquisitions. If you would like a free consult with Michael or would like to work with Michael in the future visit his webpage. ⁠https://www.nxlevelconsultants.com/buyer-representation.html

Loan Structure vs Interest Rate: What Dentists Need to Know About Lending Options

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Fri, 20 Dec 2024 21:00:00 -0500

🏦 Huntington Bank is a regional bank based in Columbus, Ohio, with a history dating back to the post-Civil War era.1 In 2017, former employees from Mike and Luke's previous employer joined Huntington to develop a unique dental lending program. Luke has been working in dental lending for over 15 years. He describes the dental industry as resilient and constantly evolving, making his work engaging. Contact Luke here: http://calendly.com/lukeakapper He can work with you to understand the best options for you.

This episode emphasizes that rates 📈 are complex and influenced by various market factors, not solely individual credit scores. They are tied to indexes like prime rate (influenced by the Fed) and ten-year treasuries (influenced by market demand). Due to market volatility, the discussion stresses the importance of rate locks. A rate lock provides a ceiling on the interest rate for a specific period, protecting borrowers from potential rate increases.

0:00 - Episode Introduction
2:23 - Mike introduces Luke from Huntington Bank
5:27 - Resilience of dental lending, Emphasizing the stability of the dental industry.
7:18 - Understanding loan rates
9:06 - Federal Reserve rate vs other indexes
11:13 - How banks "broker cash" - Market demand determine loan rates.
15:49 - The volatility of rates and the importance of rate locks.
18:30 - Loan structure, importance over just looking at interest rate.
21:53 - Defining "loan structure", term length, interest-only periods, and loan amount.
23:09 - "Practice Pulse", offering post-loan support to new dental practice owners.
28:34 - Loan amounts, particularly in the context of practice valuations
37:53 - "Modified startups" or "Jumpstarts," allowing for financial flexibility.
40:28 - The challenges that come with owning a dental practice & profit margins
48:57 -Trend of practice "buy-ins" & an "incremental buy-in loan" for a structured transition.

Loan Structure vs. Interest Rate:
The conversation shifts to the importance of loan structure. While rate is important, the podcast emphasizes that structure is even more critical for long-term success. Structure encompasses various loan features beyond the interest rate. Luke defines structure as "all the other stuff that really isn't your interest rate," including the length of the loan term, interest-only periods, and other supporting features.

Key Elements of a Loan Structure:
Three key elements of structure: loan amount, length of the term, and interest-only periods (or graduated payment periods, especially relevant for startups). Michael Dinsio reiterates that rate is less important than these structural elements in ensuring the borrower's financial well-being.

Prioritizing Loan Features:
Mike suggests the order of importance as:
1) Loan Amount
2) Length of Term
3) Interest Rate
4) Interest-Only Period

Luke Kapper agrees, adding the value of Huntington Bank's "Practice Pulse" program, which provides post-loan business support and consulting for up to two years. Luke explains the Practice Pulse program, a free service included with Huntington Bank's loans. Michael emphasize the importance of thorough planning and utilizing available resources, such as Huntington's Practice Pulse program or consulting services, to navigate the challenges of practice ownership.

Cash Flow and Post-Acquisition Challenges:
The conversation emphasizes the importance of sufficient cash flow after the acquisition. They discuss common post-acquisition challenges that require cash, including staff raises (almost a certainty), marketing expenses (often neglected by previous owners), and accounts receivable (AR) fluctuations, which can create a 90-day cash crunch. Michael emphasizes the importance of thoroughly planning and utilizing available resources, such as consulting services like Next Level Consultants, to navigate the challenges of practice ownership. He stresses that while dentists have low default rates, this doesn't guarantee financial success. Many owners may struggle to generate substantial profit despite meeting their loan obligations.

Ownership vs. Associate Dentistry:
Michael also reiterates that practice ownership generally offers greater financial potential than being an associate, even during the initial transition period.

Dental Unscripted Host :
Michael Dinsio is a dentist's buyer representative, helps dentists buy dental practices step-by-step through the acquisition process. With over a decade of experience and more than 500 dental transactions, Michael is a key opinion leader in the dental industry. This program helps walk dentists through the process of becoming a dental practice owner via dental practice acquisitions. If you would like a free consult with Michael or would like to work with Michael in the future visit his webpage. ⁠https://www.nxlevelconsultants.com/buyer-representation.html

Get New Dental Patients Quickly! On a Budget w/ Ground Marketing Michael Arias

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders — Thu, 12 Dec 2024 16:43:54 -0500

Welcome to Dental Unscripted, a podcast hosted by Mike Dinsio and Paula Quinn. This episode focuses on ground marketing, a strategy for building strong community connections and attracting new patients.

Michael Arias, a guest expert, defines ground marketing as a sophisticated approach to building trust and relationships before focusing on profits. He emphasizes the importance of genuine interactions and providing value to potential patients.

CHECK RESOURCES FROM MICHAEL ARIAS HERE!!!
The Ground Marketing Course
https://thedentalmarketer.lpages.co/the-ground-marketing-course-open-enrollment/
The Dental Marketer Podcast
https://thedentalmarketer.site/podcast
My Email List/ Newsletter: Unlock Guaranteed Growth - Rare Tactics & Deep Insights to Transform Your Practice, Every Week
https://thedentalmarketer.lpages.co/newsletter/

TOPICS DISCUSSED IN THIS EPISODE:
Disarm sales tactics by being inquisitive
Approach businesses with genuine interest in their operations and offer assistance.

Reciprocity
Provide value to businesses, such as free whitening or exclusive offers, to encourage referrals.

Building relationships
Focus on building rapport with business owners and employees through consistent follow-up and genuine interactions.

Targeting influencers
Identify key individuals in the community who can influence others and offer them special treatment to encourage positive word-of-mouth.

Interacting at Community Events
Use interactive tactics like creating a spread of gifts to choose from or offering exclusive incentives to keep attendees engaged.

Network with the Event Vendors
Offer them exclusive deals and incentives. Collect their contact information for future follow-up as well.

Effective follow-up
Implement a robust follow-up system to convert leads and nurture relationships.

This episode highlights the importance of consistency, persistence, and genuine care in building strong community relationships. By implementing these strategies, dental practices can effectively attract new patients and grow their business.

ABOUT THE HOSTS:
Whether you're a budding entrepreneur or a seasoned dental professional, this podcast is your go-to resource for valuable insights and practical advice. Subscribe now to stay tuned for exciting new episodes! Michael Dinsio is a dental startup coach and/or a dental practice buyer's representative. Paula Quinn is a dental practice management consultant. Together they can help docs at any phase of their professional dental practice ownership journey!

Visit Michael & Paula's webiste at https://nxlevelconsultants.com/what-we-do

The Start of a New Era - Episode 01 of Dental Unscripted w/ CO-HOST Paula Quinn !!!

Michael Dinsio & Paula Quinn — Sat, 26 Oct 2024 16:08:55 -0400

Dental Unscripted started out in 2019 with the idea of starting a podcast to help dentists learn about starting a dental practice from scratch. It was called Start Up Unscripted. After a year of walking dentists through the startup process, Michael Dinsio then started another podcast called Dental Acquisition Unscripted. Now after 4 years of podcasting we wanted to not only talk about getting into dental practice ownership but also how to run a successful dental practice. On this podcast Dental Unscripted Michael Dinsio, MBA and Paua Quinn, BSDH will discuss:

The top 5 pitfalls of front office team members
financial literacy
how to develop a health team culture in your practice
Getting the most out of your hygiene department
Tracing Insurance Claims
The importance of Leadership
The importance of Good Job Descriptions

Paula Quinn is a practice owner, long time hygienist, and dental consultant and joins up with Michael Dinsio on the show to help discuss and cover the dental practice management topics that help doctors as practice owners. Both Michael and Paula are available at https://nxlevelconsultants.com