Demo Pages Transistor (https://transistor.fm) https://feeds.transistor.fm/demo-pages Collection of tracks for demonstrations © 2025 Assemble You 0e9ecbf3-8b10-5b7e-a984-d2bb717192af no en Fri, 09 Feb 2024 12:07:56 -0800 Tue, 02 Dec 2025 17:28:15 -0800 https://img.transistor.fm/Z492Y_tLnHKNqsZbbg2Cq8KZHM_65_-_-tEr1jC019E/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzM4NjExLzE2NzU5/NDkwODQtYXJ0d29y/ay5qcGc.jpg Demo Pages episodic Assemble You Collection of tracks for demonstrations Collection of tracks for demonstrations. Assemble You No No Leadership: How to Negotiate 55 55 Leadership: How to Negotiate full 208065f6-3039-47f7-a550-e0bd0e0c8ba5 https://share.transistor.fm/s/95b3619b Welcome to Audio Learning from Assemble You.

This track emphasises the importance of negotiation skills in leadership. It explores aligning interests, effective communication, and negotiation for shared vision as crucial aspects of leadership. By mastering these skills, you can motivate teams, communicate effectively, and establish a unified vision. Ultimately, you’ll enhance your effectiveness and unlock opportunities. Leadership goes beyond just wielding authority; it necessitates understanding the interests of those you lead. 

By the end of this track, you’ll understand how valuable planning and preparation are to negotiation. We’ll have explored the benefits of active listening, anchoring, utilising the power of silence, and deploying multiple equivalent simultaneous offers. Clear goals and strategies will make you feel more confident and yield transformational results.


Further info:

Reading List


]]> Welcome to Audio Learning from Assemble You.

This track emphasises the importance of negotiation skills in leadership. It explores aligning interests, effective communication, and negotiation for shared vision as crucial aspects of leadership. By mastering these skills, you can motivate teams, communicate effectively, and establish a unified vision. Ultimately, you’ll enhance your effectiveness and unlock opportunities. Leadership goes beyond just wielding authority; it necessitates understanding the interests of those you lead. 

By the end of this track, you’ll understand how valuable planning and preparation are to negotiation. We’ll have explored the benefits of active listening, anchoring, utilising the power of silence, and deploying multiple equivalent simultaneous offers. Clear goals and strategies will make you feel more confident and yield transformational results.


Further info:

Reading List


]]> Fri, 28 Jul 2023 05:09:58 -0700 Assemble You Assemble You 760 Welcome to Audio Learning from Assemble You.

This track emphasises the importance of negotiation skills in leadership. It explores aligning interests, effective communication, and negotiation for shared vision as crucial aspects of leadership. By mastering these skills, you can motivate teams, communicate effectively, and establish a unified vision. Ultimately, you’ll enhance your effectiveness and unlock opportunities. Leadership goes beyond just wielding authority; it necessitates understanding the interests of those you lead. 

By the end of this track, you’ll understand how valuable planning and preparation are to negotiation. We’ll have explored the benefits of active listening, anchoring, utilising the power of silence, and deploying multiple equivalent simultaneous offers. Clear goals and strategies will make you feel more confident and yield transformational results.


Further info:

Reading List


]]> Leadership, Negotiation, Career, Power Skills, Communication, Negotiate, Communicate, Lead, Management, Alignment, Persuasion, Vision, Goals, MESOs, Anchoring, Preparation, Rapport, Planning No Leadership: How to Network 54 54 Leadership: How to Network full ebbd1be8-7f93-4a4c-8ea5-82b3ebd2c84f https://share.transistor.fm/s/637cce17 Welcome to Audio Learning from Assemble You.

This lesson will guide you through the benefits of networking and provide you with clear examples of how to approach it. Networking is a strategic art form that – when used correctly – can propel your personal and professional life to new heights. In today's fast-paced and interconnected world, it is difficult to overstate the power of networking. There’s certainly more to it than exchanging business cards or attending social events.

The lesson will establish the benefits of networking, explore the different types of networking, and outline some effective ways to network. Whether you are a seasoned leader or aspiring to a management position, these strategies will help you appreciate the nuances of networking and enhance your professional growth and success.


Further info:

Reading List

[Article] The Top 6 Rules of Leadership Networking CCL

[Article] How Leaders Create and Use Networks Herminia Ibarra and Mark Lee Hunter

[Article] Walk Before You Run: How To Network Like A Leader London Business School

[Article] How Leaders Develop and Use Their Network HBS Online

[Book] How Many Friends Does One Person Need? Robin I. M. Dunbar 

[Article] Dunbar's number: Why we can only maintain 150 relationships - BBC Future BBC


]]> Welcome to Audio Learning from Assemble You.

This lesson will guide you through the benefits of networking and provide you with clear examples of how to approach it. Networking is a strategic art form that – when used correctly – can propel your personal and professional life to new heights. In today's fast-paced and interconnected world, it is difficult to overstate the power of networking. There’s certainly more to it than exchanging business cards or attending social events.

The lesson will establish the benefits of networking, explore the different types of networking, and outline some effective ways to network. Whether you are a seasoned leader or aspiring to a management position, these strategies will help you appreciate the nuances of networking and enhance your professional growth and success.


Further info:

Reading List

[Article] The Top 6 Rules of Leadership Networking CCL

[Article] How Leaders Create and Use Networks Herminia Ibarra and Mark Lee Hunter

[Article] Walk Before You Run: How To Network Like A Leader London Business School

[Article] How Leaders Develop and Use Their Network HBS Online

[Book] How Many Friends Does One Person Need? Robin I. M. Dunbar 

[Article] Dunbar's number: Why we can only maintain 150 relationships - BBC Future BBC


]]> Fri, 28 Jul 2023 05:09:11 -0700 Assemble You Assemble You 765 Welcome to Audio Learning from Assemble You.

This lesson will guide you through the benefits of networking and provide you with clear examples of how to approach it. Networking is a strategic art form that – when used correctly – can propel your personal and professional life to new heights. In today's fast-paced and interconnected world, it is difficult to overstate the power of networking. There’s certainly more to it than exchanging business cards or attending social events.

The lesson will establish the benefits of networking, explore the different types of networking, and outline some effective ways to network. Whether you are a seasoned leader or aspiring to a management position, these strategies will help you appreciate the nuances of networking and enhance your professional growth and success.


Further info:

Reading List

[Article] The Top 6 Rules of Leadership Networking CCL

[Article] How Leaders Create and Use Networks Herminia Ibarra and Mark Lee Hunter

[Article] Walk Before You Run: How To Network Like A Leader London Business School

[Article] How Leaders Develop and Use Their Network HBS Online

[Book] How Many Friends Does One Person Need? Robin I. M. Dunbar 

[Article] Dunbar's number: Why we can only maintain 150 relationships - BBC Future BBC


]]> Power Skills, Leadership, Networks, Networking, Leaders, Managers, Strategy, Connections, Connect, Contacts, Events, Relationships, Professional, Development, Exchange No Building Your Confidence in Sales 53 53 Building Your Confidence in Sales full 80357f1b-898f-454f-95fa-d2411f989418 https://share.transistor.fm/s/ecda7ba3 Welcome to Audio Learning from Assemble You.

Confidence is crucial in the competitive field of sales. This track will explore various aspects of confidence and how to cultivate it in your sales approach. After listening, you'll understand the different ways of conveying confidence and learn how to leverage it to your advantage.

We'll explore techniques for maintaining an energised presence, exhibiting generosity in networking, building strong relationships, and practising authenticity. We'll discuss embracing failure. You’ll discover the value of asking for assistance and dealing with rejection.

By delving into these topics, you'll develop the necessary skills and mindset to project confidence and succeed. Let's unlock your sales potential.


Further info:

Reading List

  • [Article] Top Strategies for Building Confidence in Sales, Tony Robbins
  • [Article] 9 Ways to Build Your Sales Confidence Mark Hunter 
  • [Article] How to Build Confidence, Amy Gallo
  • [Article] 6 Essentials for Networking, Christine Camaford-Lynch
  • [Article] The Art of Schmoozing Guy Kawasaki 
  • [Podcast] How to Build Sales Confidence The Power Skills Project
  • [Article] 5 Rules for Building Self Confidence in Sales Andy Carlton


]]> Welcome to Audio Learning from Assemble You.

Confidence is crucial in the competitive field of sales. This track will explore various aspects of confidence and how to cultivate it in your sales approach. After listening, you'll understand the different ways of conveying confidence and learn how to leverage it to your advantage.

We'll explore techniques for maintaining an energised presence, exhibiting generosity in networking, building strong relationships, and practising authenticity. We'll discuss embracing failure. You’ll discover the value of asking for assistance and dealing with rejection.

By delving into these topics, you'll develop the necessary skills and mindset to project confidence and succeed. Let's unlock your sales potential.


Further info:

Reading List

  • [Article] Top Strategies for Building Confidence in Sales, Tony Robbins
  • [Article] 9 Ways to Build Your Sales Confidence Mark Hunter 
  • [Article] How to Build Confidence, Amy Gallo
  • [Article] 6 Essentials for Networking, Christine Camaford-Lynch
  • [Article] The Art of Schmoozing Guy Kawasaki 
  • [Podcast] How to Build Sales Confidence The Power Skills Project
  • [Article] 5 Rules for Building Self Confidence in Sales Andy Carlton


]]> Fri, 28 Jul 2023 05:08:43 -0700 Assemble You Assemble You 646 Welcome to Audio Learning from Assemble You.

Confidence is crucial in the competitive field of sales. This track will explore various aspects of confidence and how to cultivate it in your sales approach. After listening, you'll understand the different ways of conveying confidence and learn how to leverage it to your advantage.

We'll explore techniques for maintaining an energised presence, exhibiting generosity in networking, building strong relationships, and practising authenticity. We'll discuss embracing failure. You’ll discover the value of asking for assistance and dealing with rejection.

By delving into these topics, you'll develop the necessary skills and mindset to project confidence and succeed. Let's unlock your sales potential.


Further info:

Reading List

  • [Article] Top Strategies for Building Confidence in Sales, Tony Robbins
  • [Article] 9 Ways to Build Your Sales Confidence Mark Hunter 
  • [Article] How to Build Confidence, Amy Gallo
  • [Article] 6 Essentials for Networking, Christine Camaford-Lynch
  • [Article] The Art of Schmoozing Guy Kawasaki 
  • [Podcast] How to Build Sales Confidence The Power Skills Project
  • [Article] 5 Rules for Building Self Confidence in Sales Andy Carlton


]]> Confidence, Networking, Business, Professional, Sales, Power Skills, Growth, Career, Soft Skills, Mindset, Self-Confidence, Salespeople, Body Language, Rejection No Effective Hybrid Working: Working From Home 52 52 Effective Hybrid Working: Working From Home full 899ab8dc-c832-4302-a96b-049dc6bca04d https://share.transistor.fm/s/78288ffc Welcome to Audio Learning from Assemble You.


Looking to maximise your productivity whilst working from home but need help figuring out where to start? This track is for you. Adapting to the unique challenges of balancing office and remote work can be difficult. Your physical workplace location affects your work style, routine, and communication with colleagues. Adjusting to this new way of working, divided between two distinct settings, can be challenging.
By the end of this track, you'll understand the specific benefits of hybrid working, recognise the obstacles you may encounter at home, and learn how to overcome challenges to enhance your personal workflow and productivity.

Join us as we navigate the challenges and opportunities presented by hybrid working.

Further info:

Reading List


]]> Welcome to Audio Learning from Assemble You.


Looking to maximise your productivity whilst working from home but need help figuring out where to start? This track is for you. Adapting to the unique challenges of balancing office and remote work can be difficult. Your physical workplace location affects your work style, routine, and communication with colleagues. Adjusting to this new way of working, divided between two distinct settings, can be challenging.
By the end of this track, you'll understand the specific benefits of hybrid working, recognise the obstacles you may encounter at home, and learn how to overcome challenges to enhance your personal workflow and productivity.

Join us as we navigate the challenges and opportunities presented by hybrid working.

Further info:

Reading List


]]> Fri, 28 Jul 2023 05:08:08 -0700 Assemble You Assemble You 616 Welcome to Audio Learning from Assemble You.


Looking to maximise your productivity whilst working from home but need help figuring out where to start? This track is for you. Adapting to the unique challenges of balancing office and remote work can be difficult. Your physical workplace location affects your work style, routine, and communication with colleagues. Adjusting to this new way of working, divided between two distinct settings, can be challenging.
By the end of this track, you'll understand the specific benefits of hybrid working, recognise the obstacles you may encounter at home, and learn how to overcome challenges to enhance your personal workflow and productivity.

Join us as we navigate the challenges and opportunities presented by hybrid working.

Further info:

Reading List


]]> Productivity, hybrid working, business, success, power skills, career, growth, learning, business skills, WFH, working from home, home, office, Covid, organisation No Barriers to Sustainable Living 51 51 Barriers to Sustainable Living full 892e8eeb-484b-4d62-b490-81b4a786f989 https://share.transistor.fm/s/8352884b Welcome to Audio Learning from Assemble You.


If you're keen to reduce your environmental footprint but need help determining where to begin, this track is for you. We'll explore what sustainable living entails, its benefits, and the barriers you may encounter. We'll conclude by offering actionable steps to address these obstacles. While living a more sustainable and eco-friendly life is important, it can sometimes feel daunting. It's common to feel like the challenges outweigh the benefits, and the practicalities of starting a sustainability journey can be overwhelming. 

Sustainable living involves considering the impact of your lifestyle on the environment and finding ways to live in a more environmentally conscious manner. While it's easy to feel helpless as an individual, power lies in the collective effort of making simple changes and raising awareness. Working together is what leads to progress. Join us to discover how you can make a meaningful impact and address the climate emergency.

Further info:

Reading List


]]> Welcome to Audio Learning from Assemble You.


If you're keen to reduce your environmental footprint but need help determining where to begin, this track is for you. We'll explore what sustainable living entails, its benefits, and the barriers you may encounter. We'll conclude by offering actionable steps to address these obstacles. While living a more sustainable and eco-friendly life is important, it can sometimes feel daunting. It's common to feel like the challenges outweigh the benefits, and the practicalities of starting a sustainability journey can be overwhelming. 

Sustainable living involves considering the impact of your lifestyle on the environment and finding ways to live in a more environmentally conscious manner. While it's easy to feel helpless as an individual, power lies in the collective effort of making simple changes and raising awareness. Working together is what leads to progress. Join us to discover how you can make a meaningful impact and address the climate emergency.

Further info:

Reading List


]]> Fri, 28 Jul 2023 05:07:27 -0700 Assemble You Assemble You 636 Welcome to Audio Learning from Assemble You.


If you're keen to reduce your environmental footprint but need help determining where to begin, this track is for you. We'll explore what sustainable living entails, its benefits, and the barriers you may encounter. We'll conclude by offering actionable steps to address these obstacles. While living a more sustainable and eco-friendly life is important, it can sometimes feel daunting. It's common to feel like the challenges outweigh the benefits, and the practicalities of starting a sustainability journey can be overwhelming. 

Sustainable living involves considering the impact of your lifestyle on the environment and finding ways to live in a more environmentally conscious manner. While it's easy to feel helpless as an individual, power lies in the collective effort of making simple changes and raising awareness. Working together is what leads to progress. Join us to discover how you can make a meaningful impact and address the climate emergency.

Further info:

Reading List


]]> Sustainability, sustainable, energy, reusable, zero waste, green, environment, environmental, eco-friendly, plastic free, single-use plastics, United Nations, habits No Moving Towards Energy Sufficiency 50 50 Moving Towards Energy Sufficiency full d178e428-1475-4582-b946-1f19c18389f9 https://share.transistor.fm/s/16c8e7fd Welcome to Audio Learning from Assemble You.


Discover how energy sufficiency can empower you to make a difference and contribute to a more sustainable future. This track explores energy sufficiency, its definitions, and practical ways to incorporate it into daily life. After listening, you'll understand the value of this concept and how small changes can have a significant impact. While energy efficiency is a well-known term, energy sufficiency might be less familiar. Energy sufficiency is about reducing the demand for energy and asking how much energy is enough for our needs. We'll also address the challenges associated with energy sufficiency and provide guidance on navigating them. 

Given the pressing climate crisis, feeling powerless and disconnected is common. However, we encourage you to stay engaged as positive developments in the industry can inspire and reassure you.


Further info:

Reading List


]]> Welcome to Audio Learning from Assemble You.


Discover how energy sufficiency can empower you to make a difference and contribute to a more sustainable future. This track explores energy sufficiency, its definitions, and practical ways to incorporate it into daily life. After listening, you'll understand the value of this concept and how small changes can have a significant impact. While energy efficiency is a well-known term, energy sufficiency might be less familiar. Energy sufficiency is about reducing the demand for energy and asking how much energy is enough for our needs. We'll also address the challenges associated with energy sufficiency and provide guidance on navigating them. 

Given the pressing climate crisis, feeling powerless and disconnected is common. However, we encourage you to stay engaged as positive developments in the industry can inspire and reassure you.


Further info:

Reading List


]]> Fri, 28 Jul 2023 05:06:48 -0700 Assemble You Assemble You 653 Welcome to Audio Learning from Assemble You.


Discover how energy sufficiency can empower you to make a difference and contribute to a more sustainable future. This track explores energy sufficiency, its definitions, and practical ways to incorporate it into daily life. After listening, you'll understand the value of this concept and how small changes can have a significant impact. While energy efficiency is a well-known term, energy sufficiency might be less familiar. Energy sufficiency is about reducing the demand for energy and asking how much energy is enough for our needs. We'll also address the challenges associated with energy sufficiency and provide guidance on navigating them. 

Given the pressing climate crisis, feeling powerless and disconnected is common. However, we encourage you to stay engaged as positive developments in the industry can inspire and reassure you.


Further info:

Reading List


]]> Sustainability, energy sufficiency, environment, environmental, sustainable, waste, eco-friendly, green, reusable, environmentalism, energy, energy efficiency, cost of living, equity, climate action, climate crisis, habits No Mastering the Sales Mindset 49 49 Mastering the Sales Mindset full c9d5836d-ab13-46d0-b2ce-faef10924b84 https://share.transistor.fm/s/689b36ce Welcome to Audio Learning from Assemble You.

'Maybe you're not selling cookies — or any products or services — but you are selling something’, says Lori Darley, Founder and CEO of Conscious Leaders. Whether you work for a company that is trying to bring in more customers, dealing with clients over the phone, or determining whether customers will come back, you're in sales. If you're working towards a promotion, raising money for a cause, or attempting to convince someone of a new idea, you're selling your brand and your expertise.
Carol Standing for Accordant, says, ‘there are only two roles across every business, in every industry, globally -If you are not a salesperson, then you are sales support.’

In this track, we will explore why selling is a crucial skill for everyone, how to improve your ability to sell, why having the right attitude for sales could be the difference between success and failure, and how to master the sales mindset.

Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

'Maybe you're not selling cookies — or any products or services — but you are selling something’, says Lori Darley, Founder and CEO of Conscious Leaders. Whether you work for a company that is trying to bring in more customers, dealing with clients over the phone, or determining whether customers will come back, you're in sales. If you're working towards a promotion, raising money for a cause, or attempting to convince someone of a new idea, you're selling your brand and your expertise.
Carol Standing for Accordant, says, ‘there are only two roles across every business, in every industry, globally -If you are not a salesperson, then you are sales support.’

In this track, we will explore why selling is a crucial skill for everyone, how to improve your ability to sell, why having the right attitude for sales could be the difference between success and failure, and how to master the sales mindset.

Further info:

Reading List

]]> Sat, 20 May 2023 13:15:54 -0700 Assemble You Assemble You 638 Welcome to Audio Learning from Assemble You.

'Maybe you're not selling cookies — or any products or services — but you are selling something’, says Lori Darley, Founder and CEO of Conscious Leaders. Whether you work for a company that is trying to bring in more customers, dealing with clients over the phone, or determining whether customers will come back, you're in sales. If you're working towards a promotion, raising money for a cause, or attempting to convince someone of a new idea, you're selling your brand and your expertise.
Carol Standing for Accordant, says, ‘there are only two roles across every business, in every industry, globally -If you are not a salesperson, then you are sales support.’

In this track, we will explore why selling is a crucial skill for everyone, how to improve your ability to sell, why having the right attitude for sales could be the difference between success and failure, and how to master the sales mindset.

Further info:

Reading List

]]> Sales, career, work, success, mastery, personal development, learning, growth, desire, attitude, determination, empowerment, customer service, customer care No An Introduction to ESG 48 48 An Introduction to ESG full c6c993ce-30d7-4e7c-9d91-c554a3268851 https://share.transistor.fm/s/fdbb324d Welcome to Audio Learning from Assemble You.

The term Environmental, Social, and Governance, abbreviated to ESG, relates to the investing sphere. In all sectors, companies look for investors. ESG is an important concept for all kinds of people, including employees, CEOs, investors, and government officials. 

By the end of this track, you’ll know what ESG is, how it looks in practice and its advantages and disadvantages. You will also be able to identify the dilemmas businesses that want to pursue ESG principles come up against. 

ESG is a framework that third-party companies and research groups use to identify whether a company is a viable investment opportunity. Dr Jean Rogers, founder of the Sustainability Accounting Standards Board, created the framework so that ‘investors could compare performance on critical social and environmental issues, and capital could be directed to the most sustainable outcomes.’

ESG is an alternative to the widely held belief that companies can only be sustainable when they focus on the environment. In the investing sphere, ESG is a set of criteria (or standards) that socially and economically conscious investors use to decide whether they want to invest. 

Further info:

Reading List



]]> Welcome to Audio Learning from Assemble You.

The term Environmental, Social, and Governance, abbreviated to ESG, relates to the investing sphere. In all sectors, companies look for investors. ESG is an important concept for all kinds of people, including employees, CEOs, investors, and government officials. 

By the end of this track, you’ll know what ESG is, how it looks in practice and its advantages and disadvantages. You will also be able to identify the dilemmas businesses that want to pursue ESG principles come up against. 

ESG is a framework that third-party companies and research groups use to identify whether a company is a viable investment opportunity. Dr Jean Rogers, founder of the Sustainability Accounting Standards Board, created the framework so that ‘investors could compare performance on critical social and environmental issues, and capital could be directed to the most sustainable outcomes.’

ESG is an alternative to the widely held belief that companies can only be sustainable when they focus on the environment. In the investing sphere, ESG is a set of criteria (or standards) that socially and economically conscious investors use to decide whether they want to invest. 

Further info:

Reading List



]]> Sat, 20 May 2023 13:15:04 -0700 Assemble You Assemble You 645 Welcome to Audio Learning from Assemble You.

The term Environmental, Social, and Governance, abbreviated to ESG, relates to the investing sphere. In all sectors, companies look for investors. ESG is an important concept for all kinds of people, including employees, CEOs, investors, and government officials. 

By the end of this track, you’ll know what ESG is, how it looks in practice and its advantages and disadvantages. You will also be able to identify the dilemmas businesses that want to pursue ESG principles come up against. 

ESG is a framework that third-party companies and research groups use to identify whether a company is a viable investment opportunity. Dr Jean Rogers, founder of the Sustainability Accounting Standards Board, created the framework so that ‘investors could compare performance on critical social and environmental issues, and capital could be directed to the most sustainable outcomes.’

ESG is an alternative to the widely held belief that companies can only be sustainable when they focus on the environment. In the investing sphere, ESG is a set of criteria (or standards) that socially and economically conscious investors use to decide whether they want to invest. 

Further info:

Reading List



]]> investing, ethical investing, finances, brokers, governance, investment, stakeholders, environmental, environment, sustainability, social, community, corporate, shareholders, ESG, investors No Negotiation in Customer Service 47 47 Negotiation in Customer Service full 63e2d8a5-1abb-44e3-b02a-33a1c884f341 https://share.transistor.fm/s/eb4a8011 Welcome to Audio Learning from Assemble You.

It’s safe to say that not a single day passes in the life of a customer service worker without the need for some sort of negotiation. It’s a vital skill, and mastering it can make all the difference between a content customer and a dissatisfied one. The ability to negotiate effectively empowers customer service workers to handle difficult situations at work, maintain positive relationships with customers, generate increased - and indeed, repeat - sales, and boost the reputation of the company they represent. It’s not just about getting what you want; it’s about finding a solution that satisfies both parties involved. In this track, we will explore the art of negotiation in customer service, discussing the skills and techniques needed to negotiate successfully with customers.

Any effective negotiation with a customer must begin with a full understanding of the customer’s needs and concerns. This means actively listening to the customer so that you’re better able to understand the root cause of their problem and efficiently work towards finding a solution that meets their requirements.

Further info:

Reading List


]]> Welcome to Audio Learning from Assemble You.

It’s safe to say that not a single day passes in the life of a customer service worker without the need for some sort of negotiation. It’s a vital skill, and mastering it can make all the difference between a content customer and a dissatisfied one. The ability to negotiate effectively empowers customer service workers to handle difficult situations at work, maintain positive relationships with customers, generate increased - and indeed, repeat - sales, and boost the reputation of the company they represent. It’s not just about getting what you want; it’s about finding a solution that satisfies both parties involved. In this track, we will explore the art of negotiation in customer service, discussing the skills and techniques needed to negotiate successfully with customers.

Any effective negotiation with a customer must begin with a full understanding of the customer’s needs and concerns. This means actively listening to the customer so that you’re better able to understand the root cause of their problem and efficiently work towards finding a solution that meets their requirements.

Further info:

Reading List


]]> Sat, 20 May 2023 13:13:59 -0700 Assemble You Assemble You 563 Welcome to Audio Learning from Assemble You.

It’s safe to say that not a single day passes in the life of a customer service worker without the need for some sort of negotiation. It’s a vital skill, and mastering it can make all the difference between a content customer and a dissatisfied one. The ability to negotiate effectively empowers customer service workers to handle difficult situations at work, maintain positive relationships with customers, generate increased - and indeed, repeat - sales, and boost the reputation of the company they represent. It’s not just about getting what you want; it’s about finding a solution that satisfies both parties involved. In this track, we will explore the art of negotiation in customer service, discussing the skills and techniques needed to negotiate successfully with customers.

Any effective negotiation with a customer must begin with a full understanding of the customer’s needs and concerns. This means actively listening to the customer so that you’re better able to understand the root cause of their problem and efficiently work towards finding a solution that meets their requirements.

Further info:

Reading List


]]> Communication, Nonverbal Communication, Body Language, Customer Service, Negotiation, Active Listening, Persuasion, Customers, Learning, Growth, Emotional Intelligence, Work, De-Escalation No Introduction to the Sustainable Development Goals 46 46 Introduction to the Sustainable Development Goals full 89a0f2e0-8585-4d65-82b4-0a4faf06297c https://share.transistor.fm/s/eb9cf313 Welcome to Audio Learning from Assemble You.

In this track, we will introduce the United Nation’s Sustainable Development Goals or SDGs. You may have heard about various sustainability targets, but these 17 objectives are significant because they are backed by 193 countries. 

After listening, you will have up-to-date knowledge of the 17 goals and an understanding of how they link together. You will also be aware of the history of the Sustainable Development Goals and the issues that nations face when trying to work towards the same aims.

Let’s start from the beginning. When and how were they established?

Sustainability is one of the main building blocks towards a brighter future. The United Nations is one of the organisations that puts sustainability at the forefront. It was founded in 1945, and it acts as a collaborative organisation where world leaders and representatives can engage in discourse about global issues. The 17 Sustainable Development Goals are part of the United Nations’ 2030 Agenda for Sustainable Development. 17 goals form the core of the plan to create ‘peace and prosperity for people and the planet, now and into the future.’ 

Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

In this track, we will introduce the United Nation’s Sustainable Development Goals or SDGs. You may have heard about various sustainability targets, but these 17 objectives are significant because they are backed by 193 countries. 

After listening, you will have up-to-date knowledge of the 17 goals and an understanding of how they link together. You will also be aware of the history of the Sustainable Development Goals and the issues that nations face when trying to work towards the same aims.

Let’s start from the beginning. When and how were they established?

Sustainability is one of the main building blocks towards a brighter future. The United Nations is one of the organisations that puts sustainability at the forefront. It was founded in 1945, and it acts as a collaborative organisation where world leaders and representatives can engage in discourse about global issues. The 17 Sustainable Development Goals are part of the United Nations’ 2030 Agenda for Sustainable Development. 17 goals form the core of the plan to create ‘peace and prosperity for people and the planet, now and into the future.’ 

Further info:

Reading List

]]> Sat, 20 May 2023 13:13:05 -0700 Assemble You Assemble You 622 Welcome to Audio Learning from Assemble You.

In this track, we will introduce the United Nation’s Sustainable Development Goals or SDGs. You may have heard about various sustainability targets, but these 17 objectives are significant because they are backed by 193 countries. 

After listening, you will have up-to-date knowledge of the 17 goals and an understanding of how they link together. You will also be aware of the history of the Sustainable Development Goals and the issues that nations face when trying to work towards the same aims.

Let’s start from the beginning. When and how were they established?

Sustainability is one of the main building blocks towards a brighter future. The United Nations is one of the organisations that puts sustainability at the forefront. It was founded in 1945, and it acts as a collaborative organisation where world leaders and representatives can engage in discourse about global issues. The 17 Sustainable Development Goals are part of the United Nations’ 2030 Agenda for Sustainable Development. 17 goals form the core of the plan to create ‘peace and prosperity for people and the planet, now and into the future.’ 

Further info:

Reading List

]]> Green, Sustainability, Eco-Friendly, Environment, Environmentalism, Economic, Humanity, United Nations, Socioeconomic, Society, Poverty, Housing, Ecological, SDGs, Sustainable Development Goals, Planet No Resilience in Customer Service 45 45 Resilience in Customer Service full 84445562-5c92-4dae-a82f-7a14ae2c0ae3 https://share.transistor.fm/s/76761f49 Welcome to Audio Learning from Assemble You.

According to the Centers for Disease Control and Prevention in the United States, around a quarter of all employees view their job as the top stressor in their life. But it’s not all doom and gloom! The good news is that decades of research have shown us that resilience is built by attitudes and behaviours that can be adopted and cultivated by anyone. So, what are the key factors that lead to resilience? According to Harvard Business Review, the main ones ‘include optimism; the ability to stay balanced and manage strong or difficult emotions; a sense of safety and a strong social support system.’ The takeaway from this is that since there’s a concrete, well-established set of behaviours and skills associated with resilience, you, too, can learn to be more resilient!

Let’s start with the fundamentals: self-care. Due to the unavoidable demands of the job - where high energy levels are often required and stressful situations need to be effectively dealt with - it’s paramount for customer service employees to prioritise both their mental and physical health

Further info:

Reading List


]]> Welcome to Audio Learning from Assemble You.

According to the Centers for Disease Control and Prevention in the United States, around a quarter of all employees view their job as the top stressor in their life. But it’s not all doom and gloom! The good news is that decades of research have shown us that resilience is built by attitudes and behaviours that can be adopted and cultivated by anyone. So, what are the key factors that lead to resilience? According to Harvard Business Review, the main ones ‘include optimism; the ability to stay balanced and manage strong or difficult emotions; a sense of safety and a strong social support system.’ The takeaway from this is that since there’s a concrete, well-established set of behaviours and skills associated with resilience, you, too, can learn to be more resilient!

Let’s start with the fundamentals: self-care. Due to the unavoidable demands of the job - where high energy levels are often required and stressful situations need to be effectively dealt with - it’s paramount for customer service employees to prioritise both their mental and physical health

Further info:

Reading List


]]> Sat, 20 May 2023 13:11:43 -0700 Assemble You Assemble You 555 Welcome to Audio Learning from Assemble You.

According to the Centers for Disease Control and Prevention in the United States, around a quarter of all employees view their job as the top stressor in their life. But it’s not all doom and gloom! The good news is that decades of research have shown us that resilience is built by attitudes and behaviours that can be adopted and cultivated by anyone. So, what are the key factors that lead to resilience? According to Harvard Business Review, the main ones ‘include optimism; the ability to stay balanced and manage strong or difficult emotions; a sense of safety and a strong social support system.’ The takeaway from this is that since there’s a concrete, well-established set of behaviours and skills associated with resilience, you, too, can learn to be more resilient!

Let’s start with the fundamentals: self-care. Due to the unavoidable demands of the job - where high energy levels are often required and stressful situations need to be effectively dealt with - it’s paramount for customer service employees to prioritise both their mental and physical health

Further info:

Reading List


]]> Self-care, Resilience, Customer Service, Patience, Stress, Burnout, Mindfulness, Stoicism, Planning, control, confidence, Power Skills No Why Workplace Sustainability Matters 44 44 Why Workplace Sustainability Matters full c9d14b03-7d1b-4c13-8be8-9686db23f12a https://share.transistor.fm/s/8f5754f3 Welcome to Audio Learning from Assemble You.

In this track, we will take a look at how this applies to the workplace and why it matters. Then we’ll provide actionable steps for how to go green at work.
So what is sustainability?

According to the United States Environmental Protection Agency, “Sustainability is based on a simple principle: Everything that we need for our survival and well-being depends, either directly or indirectly, on our natural environment. To pursue sustainability is to create and maintain the conditions under which humans and nature can exist in productive harmony to support present and future generations.”

So this is not only about single-use plastic cups but a broader need to reduce our impact on the environment. Like most professionals, Sophie spends a huge part of her day - and by extension, a huge part of her life- in the workplace. If millions of people in offices take sustainability seriously, it could have a huge effect on the environment.

CB Bhattacharya, the Director of the Center for Sustainable Business, notes that it’s easy to feel like sustainability is somebody else’s problem. He says, “While most organizations talk the talk of sustainability — doing things such as integrating environmental and societal concerns into their business models — very few walk the walk.”

Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

In this track, we will take a look at how this applies to the workplace and why it matters. Then we’ll provide actionable steps for how to go green at work.
So what is sustainability?

According to the United States Environmental Protection Agency, “Sustainability is based on a simple principle: Everything that we need for our survival and well-being depends, either directly or indirectly, on our natural environment. To pursue sustainability is to create and maintain the conditions under which humans and nature can exist in productive harmony to support present and future generations.”

So this is not only about single-use plastic cups but a broader need to reduce our impact on the environment. Like most professionals, Sophie spends a huge part of her day - and by extension, a huge part of her life- in the workplace. If millions of people in offices take sustainability seriously, it could have a huge effect on the environment.

CB Bhattacharya, the Director of the Center for Sustainable Business, notes that it’s easy to feel like sustainability is somebody else’s problem. He says, “While most organizations talk the talk of sustainability — doing things such as integrating environmental and societal concerns into their business models — very few walk the walk.”

Further info:

Reading List

]]> Sat, 20 May 2023 13:10:49 -0700 Assemble You Assemble You 564 Welcome to Audio Learning from Assemble You.

In this track, we will take a look at how this applies to the workplace and why it matters. Then we’ll provide actionable steps for how to go green at work.
So what is sustainability?

According to the United States Environmental Protection Agency, “Sustainability is based on a simple principle: Everything that we need for our survival and well-being depends, either directly or indirectly, on our natural environment. To pursue sustainability is to create and maintain the conditions under which humans and nature can exist in productive harmony to support present and future generations.”

So this is not only about single-use plastic cups but a broader need to reduce our impact on the environment. Like most professionals, Sophie spends a huge part of her day - and by extension, a huge part of her life- in the workplace. If millions of people in offices take sustainability seriously, it could have a huge effect on the environment.

CB Bhattacharya, the Director of the Center for Sustainable Business, notes that it’s easy to feel like sustainability is somebody else’s problem. He says, “While most organizations talk the talk of sustainability — doing things such as integrating environmental and societal concerns into their business models — very few walk the walk.”

Further info:

Reading List

]]> Sustainability, climate, climate change, behaviour, personal development, learning, growth, sustainable living, workplace sustainability, sustainable development, career, green, environment No Defusing an Argument 43 43 Defusing an Argument full 33091dff-23e9-4c42-932b-4d4d0b9e9e68 https://share.transistor.fm/s/0150fb22 Welcome to Audio Learning from Assemble You.

It’s no secret that service-industry jobs can be full of uncomfortable encounters. People who work in hospitality, tourism, and retail jobs are likely to experience stress as a result of disagreements with customers. Learning how to defuse an argument is a valuable skill, especially when it means that you can protect your short-term and long-term health. 

But why do arguments happen? 

Rising tensions, broken promises, and personal issues can all cause a customer to raise their voice and cause a disruption. One study from the Institute of Customer Service found that 56% of the customer-service employees surveyed experienced ‘increasing levels of hostility’ during the COVID-19 pandemic. 

As we can see, arguments can happen for any number of reasons. Unfortunately, there is no way to avoid conflict in customer-facing positions. The only solution is to assess the situation and react appropriately. 

Further info:

Reading List


]]> Welcome to Audio Learning from Assemble You.

It’s no secret that service-industry jobs can be full of uncomfortable encounters. People who work in hospitality, tourism, and retail jobs are likely to experience stress as a result of disagreements with customers. Learning how to defuse an argument is a valuable skill, especially when it means that you can protect your short-term and long-term health. 

But why do arguments happen? 

Rising tensions, broken promises, and personal issues can all cause a customer to raise their voice and cause a disruption. One study from the Institute of Customer Service found that 56% of the customer-service employees surveyed experienced ‘increasing levels of hostility’ during the COVID-19 pandemic. 

As we can see, arguments can happen for any number of reasons. Unfortunately, there is no way to avoid conflict in customer-facing positions. The only solution is to assess the situation and react appropriately. 

Further info:

Reading List


]]> Sat, 20 May 2023 13:09:06 -0700 Assemble You Assemble You 587 Welcome to Audio Learning from Assemble You.

It’s no secret that service-industry jobs can be full of uncomfortable encounters. People who work in hospitality, tourism, and retail jobs are likely to experience stress as a result of disagreements with customers. Learning how to defuse an argument is a valuable skill, especially when it means that you can protect your short-term and long-term health. 

But why do arguments happen? 

Rising tensions, broken promises, and personal issues can all cause a customer to raise their voice and cause a disruption. One study from the Institute of Customer Service found that 56% of the customer-service employees surveyed experienced ‘increasing levels of hostility’ during the COVID-19 pandemic. 

As we can see, arguments can happen for any number of reasons. Unfortunately, there is no way to avoid conflict in customer-facing positions. The only solution is to assess the situation and react appropriately. 

Further info:

Reading List


]]> customer service, communicate, communication, de-escalation techniques, body language, verbal communication, tone of voice, customer care, Power Skills, conflict No Understanding Corporate Sustainability 42 42 Understanding Corporate Sustainability full f69b9916-e8dc-4835-8564-99e511c63f4e https://share.transistor.fm/s/5c9811e6 Welcome to Audio Learning from Assemble You.

You will have heard the word sustainability in many contexts, but it’s specifically corporate sustainability that we’re focusing on today. We’re looking at sustainability and its connection to companies and organisations. This track will examine what corporate sustainability is and explain why it’s so important. It’ll give you the information you need to implement sustainable practices, rules, and frameworks in your corporate environment. 

Corporate sustainability concerns corporations delivering goods and services in a sustainable manner. If we dissect the phrase even further, it relates to a corporation's ability to maintain the environment around them. Some corporations take this one step further by improving the surrounding environment, but most businesses don’t run before they can walk. 

It’s important to note that corporate sustainability is not only concerned with the environment. Environmental concerns are one of the factors in deciding whether a corporation is sustainable, but social and economic considerations are undoubtedly relevant here too. 

Further info:

Reading List


]]> Welcome to Audio Learning from Assemble You.

You will have heard the word sustainability in many contexts, but it’s specifically corporate sustainability that we’re focusing on today. We’re looking at sustainability and its connection to companies and organisations. This track will examine what corporate sustainability is and explain why it’s so important. It’ll give you the information you need to implement sustainable practices, rules, and frameworks in your corporate environment. 

Corporate sustainability concerns corporations delivering goods and services in a sustainable manner. If we dissect the phrase even further, it relates to a corporation's ability to maintain the environment around them. Some corporations take this one step further by improving the surrounding environment, but most businesses don’t run before they can walk. 

It’s important to note that corporate sustainability is not only concerned with the environment. Environmental concerns are one of the factors in deciding whether a corporation is sustainable, but social and economic considerations are undoubtedly relevant here too. 

Further info:

Reading List


]]> Sat, 20 May 2023 13:08:02 -0700 Assemble You Assemble You 730 Welcome to Audio Learning from Assemble You.

You will have heard the word sustainability in many contexts, but it’s specifically corporate sustainability that we’re focusing on today. We’re looking at sustainability and its connection to companies and organisations. This track will examine what corporate sustainability is and explain why it’s so important. It’ll give you the information you need to implement sustainable practices, rules, and frameworks in your corporate environment. 

Corporate sustainability concerns corporations delivering goods and services in a sustainable manner. If we dissect the phrase even further, it relates to a corporation's ability to maintain the environment around them. Some corporations take this one step further by improving the surrounding environment, but most businesses don’t run before they can walk. 

It’s important to note that corporate sustainability is not only concerned with the environment. Environmental concerns are one of the factors in deciding whether a corporation is sustainable, but social and economic considerations are undoubtedly relevant here too. 

Further info:

Reading List


]]> sustainability, sustainable, environment, economic, financial, supply chain, community, social, transparency, charity, volunteering, corporate, corporations, businesses, SDGs, climate No Handling Customer Objections 41 41 Handling Customer Objections full 9d78cc70-6f0e-4738-84d9-c47893c4e49e https://share.transistor.fm/s/c8cea6e2 Welcome to Audio Learning from Assemble You.

‘Customer objections are inevitable. How do you deal with dissatisfied customers? Do you view their objections as a door slamming in your face or an opportunity to listen to what the customer is saying and offer solutions?’ 
According to the University of Idaho Business Management and Technology Curriculum Guide, ‘objections are concerns, hesitations, doubts, or other honest reasons a customer has for not making a purchase.’ People always want to be sure that they are purchasing a good product. Simply put, customer objections are any problems your customer might have with buying or using your product or service.

Customer objections are gold. As noted in a Forbes article, with 96% of dissatisfied customers not voicing their complaints, keeping your clients happy can go a long way to improving your business. Customer objections should be seen as gold; they should be viewed as positive because they allow you to present more information to the customer, which helps in customer retention and customer satisfaction. 

Further info:

Reading List


]]> Welcome to Audio Learning from Assemble You.

‘Customer objections are inevitable. How do you deal with dissatisfied customers? Do you view their objections as a door slamming in your face or an opportunity to listen to what the customer is saying and offer solutions?’ 
According to the University of Idaho Business Management and Technology Curriculum Guide, ‘objections are concerns, hesitations, doubts, or other honest reasons a customer has for not making a purchase.’ People always want to be sure that they are purchasing a good product. Simply put, customer objections are any problems your customer might have with buying or using your product or service.

Customer objections are gold. As noted in a Forbes article, with 96% of dissatisfied customers not voicing their complaints, keeping your clients happy can go a long way to improving your business. Customer objections should be seen as gold; they should be viewed as positive because they allow you to present more information to the customer, which helps in customer retention and customer satisfaction. 

Further info:

Reading List


]]> Sat, 20 May 2023 13:06:49 -0700 Assemble You Assemble You 600 Welcome to Audio Learning from Assemble You.

‘Customer objections are inevitable. How do you deal with dissatisfied customers? Do you view their objections as a door slamming in your face or an opportunity to listen to what the customer is saying and offer solutions?’ 
According to the University of Idaho Business Management and Technology Curriculum Guide, ‘objections are concerns, hesitations, doubts, or other honest reasons a customer has for not making a purchase.’ People always want to be sure that they are purchasing a good product. Simply put, customer objections are any problems your customer might have with buying or using your product or service.

Customer objections are gold. As noted in a Forbes article, with 96% of dissatisfied customers not voicing their complaints, keeping your clients happy can go a long way to improving your business. Customer objections should be seen as gold; they should be viewed as positive because they allow you to present more information to the customer, which helps in customer retention and customer satisfaction. 

Further info:

Reading List


]]> Customer Service, Customer service employees, Career, Personal Development, Growth, Learning, Empowerment, Success, Personal Growth, Customer retention, Sales, retail, hospitality, customer care, objection handling No Introduction to Social Sustainability 40 40 Introduction to Social Sustainability full a2c13c18-eb38-4e21-824c-a431e7d247b1 https://share.transistor.fm/s/f12025eb Welcome to Audio Learning from Assemble You.

What exactly is social sustainability, and how do we collectively achieve it? Today we will break down its core definitions and examine how it relates to your work.

The United Nations classified it as “identifying and managing business impacts, both positive and negative, on people.” It’s a crucial concept for companies at any stage of their development because it reflects how they treat their employees. It highlights what they value and where their priorities lie. Social sustainability focuses on how businesses interact with their stakeholders and how conscious organisations are of their impact on individuals and communities. 

In recent years, it has become a global cause in its own right, forefronting the well-being and needs of people rather than just physical and environmental considerations. When you initially think of sustainability, you might think of the climate crisis. The term climate change, for example, refers to shifts in temperatures and weather patterns and describes rising sea levels, heat waves, shrinking glaciers, and other physical changes. But it’s not only a geographical phenomenon. Social sustainability examines how work, family, local communities, inequality, climate crises, the law, and broad societal changes link to people’s daily lives. It deals with anything concerning the welfare of humans.

Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

What exactly is social sustainability, and how do we collectively achieve it? Today we will break down its core definitions and examine how it relates to your work.

The United Nations classified it as “identifying and managing business impacts, both positive and negative, on people.” It’s a crucial concept for companies at any stage of their development because it reflects how they treat their employees. It highlights what they value and where their priorities lie. Social sustainability focuses on how businesses interact with their stakeholders and how conscious organisations are of their impact on individuals and communities. 

In recent years, it has become a global cause in its own right, forefronting the well-being and needs of people rather than just physical and environmental considerations. When you initially think of sustainability, you might think of the climate crisis. The term climate change, for example, refers to shifts in temperatures and weather patterns and describes rising sea levels, heat waves, shrinking glaciers, and other physical changes. But it’s not only a geographical phenomenon. Social sustainability examines how work, family, local communities, inequality, climate crises, the law, and broad societal changes link to people’s daily lives. It deals with anything concerning the welfare of humans.

Further info:

Reading List

]]> Sat, 20 May 2023 13:05:33 -0700 Assemble You Assemble You 579 Welcome to Audio Learning from Assemble You.

What exactly is social sustainability, and how do we collectively achieve it? Today we will break down its core definitions and examine how it relates to your work.

The United Nations classified it as “identifying and managing business impacts, both positive and negative, on people.” It’s a crucial concept for companies at any stage of their development because it reflects how they treat their employees. It highlights what they value and where their priorities lie. Social sustainability focuses on how businesses interact with their stakeholders and how conscious organisations are of their impact on individuals and communities. 

In recent years, it has become a global cause in its own right, forefronting the well-being and needs of people rather than just physical and environmental considerations. When you initially think of sustainability, you might think of the climate crisis. The term climate change, for example, refers to shifts in temperatures and weather patterns and describes rising sea levels, heat waves, shrinking glaciers, and other physical changes. But it’s not only a geographical phenomenon. Social sustainability examines how work, family, local communities, inequality, climate crises, the law, and broad societal changes link to people’s daily lives. It deals with anything concerning the welfare of humans.

Further info:

Reading List

]]> Social Sustainability, Networking, Business, Professional, Community, Power Skills, Growth, Empathy, Soft Skills, Society, Reputation, Power Skills, Environment No Concise Writing 39 39 Concise Writing full 9c922414-5d42-4cd1-a4cc-ecfc8714063b https://share.transistor.fm/s/67e480a3 Welcome to Audio Learning from Assemble You.

In this track, we will be looking at concise writing, why it is important to communicate effectively, and actionable steps to improve your writing.

According to the Stanford Engineering STEM style guide, “writing clearly and concisely means choosing your words deliberately and precisely, constructing your sentences carefully to eliminate deadwood, and using grammar properly.”

By writing clearly and concisely, you will get straight to your point in a way your audience can easily comprehend. Simply put, “Concise writing means using the fewest words possible to convey an idea.”

So why do we need to write in this way?

“Readers and audiences treasure concise writing”, notes a Masterclass article, “Concise sentences and paragraphs grip your reader’s attention and help them focus on your main point.”

“Reading sprawling sentences can feel overwhelming, confusing, or boring.” says Mira Khanna, Strategic Product Marketer at Grammarly, “It can confuse readers by making it harder for them to quickly identify the main point of what you’re trying to communicate. After all, they have to sift through the extra verbiage and hunt for the key points of your message. Making readers do unnecessary work can make them grumpy, and grumpy readers are less receptive to what you have to say”

Further info:

Reading List


]]> Welcome to Audio Learning from Assemble You.

In this track, we will be looking at concise writing, why it is important to communicate effectively, and actionable steps to improve your writing.

According to the Stanford Engineering STEM style guide, “writing clearly and concisely means choosing your words deliberately and precisely, constructing your sentences carefully to eliminate deadwood, and using grammar properly.”

By writing clearly and concisely, you will get straight to your point in a way your audience can easily comprehend. Simply put, “Concise writing means using the fewest words possible to convey an idea.”

So why do we need to write in this way?

“Readers and audiences treasure concise writing”, notes a Masterclass article, “Concise sentences and paragraphs grip your reader’s attention and help them focus on your main point.”

“Reading sprawling sentences can feel overwhelming, confusing, or boring.” says Mira Khanna, Strategic Product Marketer at Grammarly, “It can confuse readers by making it harder for them to quickly identify the main point of what you’re trying to communicate. After all, they have to sift through the extra verbiage and hunt for the key points of your message. Making readers do unnecessary work can make them grumpy, and grumpy readers are less receptive to what you have to say”

Further info:

Reading List


]]> Sat, 20 May 2023 13:04:18 -0700 Assemble You Assemble You 642 Welcome to Audio Learning from Assemble You.

In this track, we will be looking at concise writing, why it is important to communicate effectively, and actionable steps to improve your writing.

According to the Stanford Engineering STEM style guide, “writing clearly and concisely means choosing your words deliberately and precisely, constructing your sentences carefully to eliminate deadwood, and using grammar properly.”

By writing clearly and concisely, you will get straight to your point in a way your audience can easily comprehend. Simply put, “Concise writing means using the fewest words possible to convey an idea.”

So why do we need to write in this way?

“Readers and audiences treasure concise writing”, notes a Masterclass article, “Concise sentences and paragraphs grip your reader’s attention and help them focus on your main point.”

“Reading sprawling sentences can feel overwhelming, confusing, or boring.” says Mira Khanna, Strategic Product Marketer at Grammarly, “It can confuse readers by making it harder for them to quickly identify the main point of what you’re trying to communicate. After all, they have to sift through the extra verbiage and hunt for the key points of your message. Making readers do unnecessary work can make them grumpy, and grumpy readers are less receptive to what you have to say”

Further info:

Reading List


]]> Writing, career, work, success, mastery, personal development, learning, growth, empowerment, communication, email, Power Skills, clarity, concise No Globalisation and Sustainability 38 38 Globalisation and Sustainability full 251f11e0-d504-4609-bcb8-9936bc1b3539 https://share.transistor.fm/s/787a073e Welcome to Audio Learning from Assemble You.

Globalisation is typically defined “as the increased flow of goods, services, capital, people, and ideas across international boundaries.” This integration of economic, social, and cultural activities has resulted in the greater interconnectedness of people, cultures, and economies worldwide. Some significant benefits are associated with globalisation, such as increased trade, greater living standards and improved technology for some. But this is unfortunately not the full story, as it is also linked to adverse effects on the environment, society, and economic stability. 

In this track, we will explore the connection between globalisation and sustainability and the need for global cooperation to combine the two concepts successfully. We will also examine how the Sustainable Development Goals (SDGs) can guide us towards a brighter, prosperous, and far more sustainable future.

Globalisation has enabled us to be more connected to one another than ever. The rapid increase in technological advancements and regional integration has led to the formation of advanced economies. Domestic businesses grow into international ones and further contribute to the spread of technologies. Core aspects of globalisation include increased international trade and cooperation. There is also the concept of ‘social globalisation’, meaning the transfer of ideas and information between countries. 


Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

Globalisation is typically defined “as the increased flow of goods, services, capital, people, and ideas across international boundaries.” This integration of economic, social, and cultural activities has resulted in the greater interconnectedness of people, cultures, and economies worldwide. Some significant benefits are associated with globalisation, such as increased trade, greater living standards and improved technology for some. But this is unfortunately not the full story, as it is also linked to adverse effects on the environment, society, and economic stability. 

In this track, we will explore the connection between globalisation and sustainability and the need for global cooperation to combine the two concepts successfully. We will also examine how the Sustainable Development Goals (SDGs) can guide us towards a brighter, prosperous, and far more sustainable future.

Globalisation has enabled us to be more connected to one another than ever. The rapid increase in technological advancements and regional integration has led to the formation of advanced economies. Domestic businesses grow into international ones and further contribute to the spread of technologies. Core aspects of globalisation include increased international trade and cooperation. There is also the concept of ‘social globalisation’, meaning the transfer of ideas and information between countries. 


Further info:

Reading List

]]> Sat, 20 May 2023 13:03:10 -0700 Assemble You Assemble You 565 Welcome to Audio Learning from Assemble You.

Globalisation is typically defined “as the increased flow of goods, services, capital, people, and ideas across international boundaries.” This integration of economic, social, and cultural activities has resulted in the greater interconnectedness of people, cultures, and economies worldwide. Some significant benefits are associated with globalisation, such as increased trade, greater living standards and improved technology for some. But this is unfortunately not the full story, as it is also linked to adverse effects on the environment, society, and economic stability. 

In this track, we will explore the connection between globalisation and sustainability and the need for global cooperation to combine the two concepts successfully. We will also examine how the Sustainable Development Goals (SDGs) can guide us towards a brighter, prosperous, and far more sustainable future.

Globalisation has enabled us to be more connected to one another than ever. The rapid increase in technological advancements and regional integration has led to the formation of advanced economies. Domestic businesses grow into international ones and further contribute to the spread of technologies. Core aspects of globalisation include increased international trade and cooperation. There is also the concept of ‘social globalisation’, meaning the transfer of ideas and information between countries. 


Further info:

Reading List

]]> Globalisation, sustainability, SDGs, climate change, greenhouse gases, emission, carbon footprint, politics, transport, infrastructure, United Nations, climate crisis, change, sustainable development No An Introduction to Psychological Safety 37 37 An Introduction to Psychological Safety full 6844cf92-98b0-43da-9b01-5a50d5c1af0b https://share.transistor.fm/s/c2843e98 Welcome to Audio Learning from Assemble You.

“In a psychologically safe workplace, people feel free to share ideas, mistakes, and criticisms. They are less worried about protecting their image and more focused on doing great work.”
This is Amy C. Edmondson speaking to Forbes. Edmondson is a business professor at Harvard University who has been investigating the concept of psychological safety since 1999.
But just what is psychological safety, and how can you foster a workplace that prioritises it? In this track, we’ll explore the concept and investigate the benefits.

In basic terms, a psychologically safe workplace is one where team members feel able to speak up without fear of being judged or criticised for doing so. It’s an environment that empowers people to share their ideas and point out problems.

Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

“In a psychologically safe workplace, people feel free to share ideas, mistakes, and criticisms. They are less worried about protecting their image and more focused on doing great work.”
This is Amy C. Edmondson speaking to Forbes. Edmondson is a business professor at Harvard University who has been investigating the concept of psychological safety since 1999.
But just what is psychological safety, and how can you foster a workplace that prioritises it? In this track, we’ll explore the concept and investigate the benefits.

In basic terms, a psychologically safe workplace is one where team members feel able to speak up without fear of being judged or criticised for doing so. It’s an environment that empowers people to share their ideas and point out problems.

Further info:

Reading List

]]> Sat, 20 May 2023 13:01:26 -0700 Assemble You Assemble You 593 Welcome to Audio Learning from Assemble You.

“In a psychologically safe workplace, people feel free to share ideas, mistakes, and criticisms. They are less worried about protecting their image and more focused on doing great work.”
This is Amy C. Edmondson speaking to Forbes. Edmondson is a business professor at Harvard University who has been investigating the concept of psychological safety since 1999.
But just what is psychological safety, and how can you foster a workplace that prioritises it? In this track, we’ll explore the concept and investigate the benefits.

In basic terms, a psychologically safe workplace is one where team members feel able to speak up without fear of being judged or criticised for doing so. It’s an environment that empowers people to share their ideas and point out problems.

Further info:

Reading List

]]> Psychological safety, inclusivity, inclusive workplaces, employee well-being, productivity, collaboration, creativity, identity, diversity, leadership, Power Skills, DEI No Effective Sustainability Communications 36 36 Effective Sustainability Communications full 815a17c2-a33f-48c3-90cd-a15f6136c6fe https://share.transistor.fm/s/3eb4d6b2 Welcome to Audio Learning from Assemble You.

Many companies strive to be more environmentally and socially responsible by integrating sustainability into their strategies and operations. Effective communication of sustainability practices and goals to stakeholders is paramount. It’s crucial to inform and actively involve your stakeholders - including customers, employees, shareholders, suppliers, regulators, and local communities. The effective communication of sustainability practices and goals to stakeholders helps to grow trust, enhance reputation, and create value for everyone involved, including the company itself. 

Today, we will delve deeper into the well-established benefits of optimising your sustainability communications and share some tips for leaders on how best to go about this.

So, what exactly is sustainability in a business context? The UN defines sustainability as “the practice of meeting the needs of the present without compromising the ability of future generations to meet their own needs.” Businesses must become more environmentally friendly and ethical to make their practices viable and resilient over the long term. Common sustainability practices include reducing carbon emissions, conserving resources, promoting social equity and fostering innovation. These goals are also referred to in consolidated form as an environment, social and governance (ESG) strategy, which is no longer just a “nice-to-have”. Rather, it is now an integral part of how businesses operate and something that stakeholders expect.

Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

Many companies strive to be more environmentally and socially responsible by integrating sustainability into their strategies and operations. Effective communication of sustainability practices and goals to stakeholders is paramount. It’s crucial to inform and actively involve your stakeholders - including customers, employees, shareholders, suppliers, regulators, and local communities. The effective communication of sustainability practices and goals to stakeholders helps to grow trust, enhance reputation, and create value for everyone involved, including the company itself. 

Today, we will delve deeper into the well-established benefits of optimising your sustainability communications and share some tips for leaders on how best to go about this.

So, what exactly is sustainability in a business context? The UN defines sustainability as “the practice of meeting the needs of the present without compromising the ability of future generations to meet their own needs.” Businesses must become more environmentally friendly and ethical to make their practices viable and resilient over the long term. Common sustainability practices include reducing carbon emissions, conserving resources, promoting social equity and fostering innovation. These goals are also referred to in consolidated form as an environment, social and governance (ESG) strategy, which is no longer just a “nice-to-have”. Rather, it is now an integral part of how businesses operate and something that stakeholders expect.

Further info:

Reading List

]]> Sat, 20 May 2023 13:00:20 -0700 Assemble You Assemble You 603 Welcome to Audio Learning from Assemble You.

Many companies strive to be more environmentally and socially responsible by integrating sustainability into their strategies and operations. Effective communication of sustainability practices and goals to stakeholders is paramount. It’s crucial to inform and actively involve your stakeholders - including customers, employees, shareholders, suppliers, regulators, and local communities. The effective communication of sustainability practices and goals to stakeholders helps to grow trust, enhance reputation, and create value for everyone involved, including the company itself. 

Today, we will delve deeper into the well-established benefits of optimising your sustainability communications and share some tips for leaders on how best to go about this.

So, what exactly is sustainability in a business context? The UN defines sustainability as “the practice of meeting the needs of the present without compromising the ability of future generations to meet their own needs.” Businesses must become more environmentally friendly and ethical to make their practices viable and resilient over the long term. Common sustainability practices include reducing carbon emissions, conserving resources, promoting social equity and fostering innovation. These goals are also referred to in consolidated form as an environment, social and governance (ESG) strategy, which is no longer just a “nice-to-have”. Rather, it is now an integral part of how businesses operate and something that stakeholders expect.

Further info:

Reading List

]]> Sustainability, communication, comms, stakeholders, engagement, ethical, environment, green, ESG, environmental, sustainable, message, guidance, social media, trust, participation No High Performance Culture 35 35 High Performance Culture full 80ff4b25-7b7b-434e-99f3-b2df09e19b27 https://share.transistor.fm/s/71b377e2 Welcome to Audio Learning from Assemble You.

In the words of legendary American businessman Harold Geneen, “It is an immutable law in business that words are words, explanations are explanations, promises are promises-but only performance is reality.”
One of the biggest challenges for leaders is creating an environment that inspires consistent, reliable effectiveness. If you don’t nurture a culture that encourages your employees to continually push themselves to improve, even the most talented employees might not meet their full potential. Their motivation could wane if they’re not committed to your organisation’s goals and don’t feel a solid sense of purpose. How your company operates day-to-day can provide a snapshot of how staff feel and indicate their dedication levels. Perhaps there’s a sense of lethargy, unhappiness or restlessness. Maybe an office, once characterised by progress, creativity, and dynamism, has transformed into something slightly disappointing. 

Today, we’ll cover what high-performance culture is, what drives it, and how you can sustain it in your workplace. 
A high-performance culture is one in which your employees are truly driven to deliver the best possible results by feeling engaged and appreciated. Peter Done, the founder of business services specialist Peninsula Group, said, “In a nutshell, it’s a culture that empowers employees to work toward your company’s success.”

Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

In the words of legendary American businessman Harold Geneen, “It is an immutable law in business that words are words, explanations are explanations, promises are promises-but only performance is reality.”
One of the biggest challenges for leaders is creating an environment that inspires consistent, reliable effectiveness. If you don’t nurture a culture that encourages your employees to continually push themselves to improve, even the most talented employees might not meet their full potential. Their motivation could wane if they’re not committed to your organisation’s goals and don’t feel a solid sense of purpose. How your company operates day-to-day can provide a snapshot of how staff feel and indicate their dedication levels. Perhaps there’s a sense of lethargy, unhappiness or restlessness. Maybe an office, once characterised by progress, creativity, and dynamism, has transformed into something slightly disappointing. 

Today, we’ll cover what high-performance culture is, what drives it, and how you can sustain it in your workplace. 
A high-performance culture is one in which your employees are truly driven to deliver the best possible results by feeling engaged and appreciated. Peter Done, the founder of business services specialist Peninsula Group, said, “In a nutshell, it’s a culture that empowers employees to work toward your company’s success.”

Further info:

Reading List

]]> Sat, 20 May 2023 12:59:18 -0700 Assemble You Assemble You 535 Welcome to Audio Learning from Assemble You.

In the words of legendary American businessman Harold Geneen, “It is an immutable law in business that words are words, explanations are explanations, promises are promises-but only performance is reality.”
One of the biggest challenges for leaders is creating an environment that inspires consistent, reliable effectiveness. If you don’t nurture a culture that encourages your employees to continually push themselves to improve, even the most talented employees might not meet their full potential. Their motivation could wane if they’re not committed to your organisation’s goals and don’t feel a solid sense of purpose. How your company operates day-to-day can provide a snapshot of how staff feel and indicate their dedication levels. Perhaps there’s a sense of lethargy, unhappiness or restlessness. Maybe an office, once characterised by progress, creativity, and dynamism, has transformed into something slightly disappointing. 

Today, we’ll cover what high-performance culture is, what drives it, and how you can sustain it in your workplace. 
A high-performance culture is one in which your employees are truly driven to deliver the best possible results by feeling engaged and appreciated. Peter Done, the founder of business services specialist Peninsula Group, said, “In a nutshell, it’s a culture that empowers employees to work toward your company’s success.”

Further info:

Reading List

]]> Leadership, high-performance culture, business, success, development, team, growth, learning, business, communication, motivation, engagement, mission No Business Case for Sustainability 34 34 Business Case for Sustainability full 68758dc4-217a-4f1b-9ffc-3c4511ec0dfe https://share.transistor.fm/s/e72a033a Welcome to Audio Learning from Assemble You.

The further we get into the 21st Century, the more apparent it becomes that we’re reaching a crucial turning point. The need for a better and more conscientious focus on sustainability is a global issue, and many businesses can do their part to help protect the environment.

For understandable reasons, there has been significant pushback to this in the business world. Many business owners speculate that the rewards of introducing more sustainable methods to their business would not be worth the overall cost.

And while this is an understandable position, it might not be accurate. There is a strong business case for sustainability based on various factors. 

In this track, let's take a look at the business case for sustainability.

Further info:

Reading List


]]> Welcome to Audio Learning from Assemble You.

The further we get into the 21st Century, the more apparent it becomes that we’re reaching a crucial turning point. The need for a better and more conscientious focus on sustainability is a global issue, and many businesses can do their part to help protect the environment.

For understandable reasons, there has been significant pushback to this in the business world. Many business owners speculate that the rewards of introducing more sustainable methods to their business would not be worth the overall cost.

And while this is an understandable position, it might not be accurate. There is a strong business case for sustainability based on various factors. 

In this track, let's take a look at the business case for sustainability.

Further info:

Reading List


]]> Sat, 20 May 2023 12:58:05 -0700 Assemble You Assemble You 564 Welcome to Audio Learning from Assemble You.

The further we get into the 21st Century, the more apparent it becomes that we’re reaching a crucial turning point. The need for a better and more conscientious focus on sustainability is a global issue, and many businesses can do their part to help protect the environment.

For understandable reasons, there has been significant pushback to this in the business world. Many business owners speculate that the rewards of introducing more sustainable methods to their business would not be worth the overall cost.

And while this is an understandable position, it might not be accurate. There is a strong business case for sustainability based on various factors. 

In this track, let's take a look at the business case for sustainability.

Further info:

Reading List


]]> Sustainability, sustainable business practices, innovation, environmental risks, environmental concerns, customer retention, workplace culture, energy efficiency, environment, climate No Dealing with Self-Doubt in Customer Service 33 33 Dealing with Self-Doubt in Customer Service full ed6f045b-cd52-452a-8785-55495ef577e0 https://share.transistor.fm/s/5cf76baa Welcome to Audio Learning from Assemble You.

It's a tough but rewarding challenge to minimise self-doubt and negativity, especially in the world of customer service, where confidence, optimism and assertiveness are some of the most important traits an employee can have. Feelings of doubt and insecurity can arise in customer service roles for a variety of reasons. You might feel unprepared or unqualified to handle a particular customer issue. Maybe you feel overwhelmed by the sheer volume of customer inquiries coming through, or you feel uncertain about company policies or procedures. Perhaps you just think you simply don’t have what it takes to perform well in a role like this: the confidence, charisma, social skills and knowledge to excel. By following some of the strategies we’ll outline here and beginning to understand the root cause of your doubt, you’ll become far more equipped to manage it.

By the end of this track, you’ll be well on your way to becoming a confident customer service star!

Further info:

Reading List


]]> Welcome to Audio Learning from Assemble You.

It's a tough but rewarding challenge to minimise self-doubt and negativity, especially in the world of customer service, where confidence, optimism and assertiveness are some of the most important traits an employee can have. Feelings of doubt and insecurity can arise in customer service roles for a variety of reasons. You might feel unprepared or unqualified to handle a particular customer issue. Maybe you feel overwhelmed by the sheer volume of customer inquiries coming through, or you feel uncertain about company policies or procedures. Perhaps you just think you simply don’t have what it takes to perform well in a role like this: the confidence, charisma, social skills and knowledge to excel. By following some of the strategies we’ll outline here and beginning to understand the root cause of your doubt, you’ll become far more equipped to manage it.

By the end of this track, you’ll be well on your way to becoming a confident customer service star!

Further info:

Reading List


]]> Fri, 28 Apr 2023 09:24:44 -0700 Assemble You Assemble You 602 Welcome to Audio Learning from Assemble You.

It's a tough but rewarding challenge to minimise self-doubt and negativity, especially in the world of customer service, where confidence, optimism and assertiveness are some of the most important traits an employee can have. Feelings of doubt and insecurity can arise in customer service roles for a variety of reasons. You might feel unprepared or unqualified to handle a particular customer issue. Maybe you feel overwhelmed by the sheer volume of customer inquiries coming through, or you feel uncertain about company policies or procedures. Perhaps you just think you simply don’t have what it takes to perform well in a role like this: the confidence, charisma, social skills and knowledge to excel. By following some of the strategies we’ll outline here and beginning to understand the root cause of your doubt, you’ll become far more equipped to manage it.

By the end of this track, you’ll be well on your way to becoming a confident customer service star!

Further info:

Reading List


]]> No The Essentials of Face-to-Face Customer Service 32 32 The Essentials of Face-to-Face Customer Service full 602c484e-8ed1-4355-9fec-231dbfe3fab0 https://share.transistor.fm/s/849b5f34 Welcome to Audio Learning from Assemble You.

In this track, we are going to talk about face-to-face customer service, what it means and entails and why it is important. Some institutions and companies are only just opening up again to face-to-face interactions with customers and clients after a long period of remote working. It is essential that we are aware and reminded of key components of this type of customer-facing transaction to ensure a positive and productive experience for all concerned.

What is face-to-face customer service? Although we can see faces and speak to each other via a screen, face-to-face means in person and physically present with the other person. At a time when it is so convenient to just log into Zoom or other communication software and hold calls, meetings, and training, why is face-to-face customer service so important? And how do we get it right?

Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

In this track, we are going to talk about face-to-face customer service, what it means and entails and why it is important. Some institutions and companies are only just opening up again to face-to-face interactions with customers and clients after a long period of remote working. It is essential that we are aware and reminded of key components of this type of customer-facing transaction to ensure a positive and productive experience for all concerned.

What is face-to-face customer service? Although we can see faces and speak to each other via a screen, face-to-face means in person and physically present with the other person. At a time when it is so convenient to just log into Zoom or other communication software and hold calls, meetings, and training, why is face-to-face customer service so important? And how do we get it right?

Further info:

Reading List

]]> Fri, 28 Apr 2023 09:24:13 -0700 Assemble You Assemble You 680 Welcome to Audio Learning from Assemble You.

In this track, we are going to talk about face-to-face customer service, what it means and entails and why it is important. Some institutions and companies are only just opening up again to face-to-face interactions with customers and clients after a long period of remote working. It is essential that we are aware and reminded of key components of this type of customer-facing transaction to ensure a positive and productive experience for all concerned.

What is face-to-face customer service? Although we can see faces and speak to each other via a screen, face-to-face means in person and physically present with the other person. At a time when it is so convenient to just log into Zoom or other communication software and hold calls, meetings, and training, why is face-to-face customer service so important? And how do we get it right?

Further info:

Reading List

]]> No How to Motivate Your Customer Service Team 31 31 How to Motivate Your Customer Service Team full ee4cdeb4-f37e-4f12-864e-da29438908cf https://share.transistor.fm/s/7656f511 Welcome to Audio Learning from Assemble You.

In this track, we will take a look at why motivating your customer service team is pivotal to your business growth and survival and then go through some actionable steps that team leaders or supervisors can take to motivate their customer service team.

Why is it important to motivate your customer service team?

Team leaders and supervisors must recognise that in order to make exceptional service delivery a part of their team and organisation structure, there needs to be a cultural shift in the organisation. It can’t just be a box that needs to be ticked.

Customer service is not only a department, says Hyken in a Forbes article. ‘It's a philosophy. It's the company's culture. But even though customer service should matter to every employee, it is the customer service department that supports customers who call, email, tweet, post on social media, and more. They must always remain focused, patient, and motivated to represent the company in a way that results in the customer's desire to keep doing business with them.’

Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

In this track, we will take a look at why motivating your customer service team is pivotal to your business growth and survival and then go through some actionable steps that team leaders or supervisors can take to motivate their customer service team.

Why is it important to motivate your customer service team?

Team leaders and supervisors must recognise that in order to make exceptional service delivery a part of their team and organisation structure, there needs to be a cultural shift in the organisation. It can’t just be a box that needs to be ticked.

Customer service is not only a department, says Hyken in a Forbes article. ‘It's a philosophy. It's the company's culture. But even though customer service should matter to every employee, it is the customer service department that supports customers who call, email, tweet, post on social media, and more. They must always remain focused, patient, and motivated to represent the company in a way that results in the customer's desire to keep doing business with them.’

Further info:

Reading List

]]> Fri, 28 Apr 2023 09:23:46 -0700 Assemble You Assemble You 702 Welcome to Audio Learning from Assemble You.

In this track, we will take a look at why motivating your customer service team is pivotal to your business growth and survival and then go through some actionable steps that team leaders or supervisors can take to motivate their customer service team.

Why is it important to motivate your customer service team?

Team leaders and supervisors must recognise that in order to make exceptional service delivery a part of their team and organisation structure, there needs to be a cultural shift in the organisation. It can’t just be a box that needs to be ticked.

Customer service is not only a department, says Hyken in a Forbes article. ‘It's a philosophy. It's the company's culture. But even though customer service should matter to every employee, it is the customer service department that supports customers who call, email, tweet, post on social media, and more. They must always remain focused, patient, and motivated to represent the company in a way that results in the customer's desire to keep doing business with them.’

Further info:

Reading List

]]> No Importance of Purpose 30 30 Importance of Purpose full 796ba6e5-c01d-4544-88e6-b90283b2254f https://share.transistor.fm/s/2b7b60d6 Welcome to Audio Learning from Assemble You.

Purpose is defined as the cumulative effect of meaningful goals. To establish our purpose at work, for example, it is helpful to ascertain what our goals are, why they are important and how we plan to achieve them: the what, why and how. Purpose can be described as the meaning we ascribe to our goals. Realising our purpose can provide motivation and a sense of well-being at work, which can lead to better performance and productivity. Conversely, if we do not have a clear purpose at work, this can lead us to become unmotivated, bored or complacent.

This track will support you with establishing and recognising your purpose, plus that of your team members or company as a whole. It will look at how purpose can help to move you forward in meeting goals and objectives.

Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

Purpose is defined as the cumulative effect of meaningful goals. To establish our purpose at work, for example, it is helpful to ascertain what our goals are, why they are important and how we plan to achieve them: the what, why and how. Purpose can be described as the meaning we ascribe to our goals. Realising our purpose can provide motivation and a sense of well-being at work, which can lead to better performance and productivity. Conversely, if we do not have a clear purpose at work, this can lead us to become unmotivated, bored or complacent.

This track will support you with establishing and recognising your purpose, plus that of your team members or company as a whole. It will look at how purpose can help to move you forward in meeting goals and objectives.

Further info:

Reading List

]]> Fri, 28 Apr 2023 09:23:29 -0700 Assemble You Assemble You 599 Welcome to Audio Learning from Assemble You.

Purpose is defined as the cumulative effect of meaningful goals. To establish our purpose at work, for example, it is helpful to ascertain what our goals are, why they are important and how we plan to achieve them: the what, why and how. Purpose can be described as the meaning we ascribe to our goals. Realising our purpose can provide motivation and a sense of well-being at work, which can lead to better performance and productivity. Conversely, if we do not have a clear purpose at work, this can lead us to become unmotivated, bored or complacent.

This track will support you with establishing and recognising your purpose, plus that of your team members or company as a whole. It will look at how purpose can help to move you forward in meeting goals and objectives.

Further info:

Reading List

]]> No Body Language in Customer Service 29 29 Body Language in Customer Service full 2fa8dc97-d5b9-4bcf-b96f-bd9c69a0461b https://share.transistor.fm/s/2767d928 Welcome to Audio Learning from Assemble You.

The bulk of customer service training concerns what we say to customers, emphasising the rehearsal of scripts, sales pitches and language best practices to maximise the chance of a positive customer experience. But this is only half the story, as body language and non-verbal communication play a crucial role in customer service as well. It’s often not what you say but how it’s said that has the most impact and the greatest lasting effect on a customer.

In this track, we’ll discuss how you can use better body language to improve your ability to deal with customers face-to-face in this uniquely challenging industry, and why it’s so important to take into account.

Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

The bulk of customer service training concerns what we say to customers, emphasising the rehearsal of scripts, sales pitches and language best practices to maximise the chance of a positive customer experience. But this is only half the story, as body language and non-verbal communication play a crucial role in customer service as well. It’s often not what you say but how it’s said that has the most impact and the greatest lasting effect on a customer.

In this track, we’ll discuss how you can use better body language to improve your ability to deal with customers face-to-face in this uniquely challenging industry, and why it’s so important to take into account.

Further info:

Reading List

]]> Fri, 28 Apr 2023 09:22:24 -0700 Assemble You Assemble You 649 Welcome to Audio Learning from Assemble You.

The bulk of customer service training concerns what we say to customers, emphasising the rehearsal of scripts, sales pitches and language best practices to maximise the chance of a positive customer experience. But this is only half the story, as body language and non-verbal communication play a crucial role in customer service as well. It’s often not what you say but how it’s said that has the most impact and the greatest lasting effect on a customer.

In this track, we’ll discuss how you can use better body language to improve your ability to deal with customers face-to-face in this uniquely challenging industry, and why it’s so important to take into account.

Further info:

Reading List

]]> No Conversations About Sustainability 28 28 Conversations About Sustainability full da273a3b-5e47-4526-9a6c-656abc3ddff1 https://share.transistor.fm/s/20c52965 Welcome to Audio Learning from Assemble You.

Starting a conversation about sustainability can be difficult. It’s a complicated topic that sometimes requires people to understand some very technical ideas. Given that it also involves people’s lifestyles, choices and values, it can be quite sensitive too.

It’s possible to make people aware of the need for more sustainable choices without it turning into a science lesson, a criticism of what they’re doing now, or a political debate. You don’t want to alienate them or cause them to become defensive.

This is particularly important in the workplace, where you need to protect your working relationships. 

In this track, let’s take a look at some strategies for starting the sustainability conversation at work and how you can inspire your colleagues to take action without creating tension.

Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

Starting a conversation about sustainability can be difficult. It’s a complicated topic that sometimes requires people to understand some very technical ideas. Given that it also involves people’s lifestyles, choices and values, it can be quite sensitive too.

It’s possible to make people aware of the need for more sustainable choices without it turning into a science lesson, a criticism of what they’re doing now, or a political debate. You don’t want to alienate them or cause them to become defensive.

This is particularly important in the workplace, where you need to protect your working relationships. 

In this track, let’s take a look at some strategies for starting the sustainability conversation at work and how you can inspire your colleagues to take action without creating tension.

Further info:

Reading List

]]> Fri, 28 Apr 2023 09:21:30 -0700 Assemble You Assemble You 654 Welcome to Audio Learning from Assemble You.

Starting a conversation about sustainability can be difficult. It’s a complicated topic that sometimes requires people to understand some very technical ideas. Given that it also involves people’s lifestyles, choices and values, it can be quite sensitive too.

It’s possible to make people aware of the need for more sustainable choices without it turning into a science lesson, a criticism of what they’re doing now, or a political debate. You don’t want to alienate them or cause them to become defensive.

This is particularly important in the workplace, where you need to protect your working relationships. 

In this track, let’s take a look at some strategies for starting the sustainability conversation at work and how you can inspire your colleagues to take action without creating tension.

Further info:

Reading List

]]> No How to Deal With Difficult Customers 27 27 How to Deal With Difficult Customers full f2447467-1de2-4158-b816-4e1766423117 https://share.transistor.fm/s/b09f4ade Welcome to Audio Learning from Assemble You.

There is no business without customers. Customers are the people who will increase your revenue, increase your profits and spread your reputation, but when customers are being difficult they can hinder all three of these things.

With customers, we can’t always say what we feel. We are here to help them, support them and resolve their issue, but it can often be hard to keep our cool and avoid getting angry or upset ourselves.

Today, we’ll be looking at ways in which you can deal with difficult customers and arm yourself with the tools you need to enhance your customer experience.

By the end of this track, you’ll understand the important lessons you need to know to stay calm under pressure and be your best self.

Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

There is no business without customers. Customers are the people who will increase your revenue, increase your profits and spread your reputation, but when customers are being difficult they can hinder all three of these things.

With customers, we can’t always say what we feel. We are here to help them, support them and resolve their issue, but it can often be hard to keep our cool and avoid getting angry or upset ourselves.

Today, we’ll be looking at ways in which you can deal with difficult customers and arm yourself with the tools you need to enhance your customer experience.

By the end of this track, you’ll understand the important lessons you need to know to stay calm under pressure and be your best self.

Further info:

Reading List

]]> Fri, 28 Apr 2023 09:21:14 -0700 Assemble You Assemble You 599 Welcome to Audio Learning from Assemble You.

There is no business without customers. Customers are the people who will increase your revenue, increase your profits and spread your reputation, but when customers are being difficult they can hinder all three of these things.

With customers, we can’t always say what we feel. We are here to help them, support them and resolve their issue, but it can often be hard to keep our cool and avoid getting angry or upset ourselves.

Today, we’ll be looking at ways in which you can deal with difficult customers and arm yourself with the tools you need to enhance your customer experience.

By the end of this track, you’ll understand the important lessons you need to know to stay calm under pressure and be your best self.

Further info:

Reading List

]]> No Introduction to Environmental Sustainability 26 26 Introduction to Environmental Sustainability full 43453741-41e1-4df3-a7b5-cc4fa8fe07d3 https://share.transistor.fm/s/b70ada09 Welcome to Audio Learning from Assemble You.

Sustainability has a broad definition. In simple terms, it relates to the lifespan of the object. Take coal, for example. Coal is not a renewable material, so it is not sustainable in the long term. Of course, when we talk about sustainability we often think of the environment. Environmental sustainability is a concept that asks: can we maintain the environment around us? How long can the natural resources that we depend on last? Do they have an expiration date? The less sustainable a material is, the more it is likely to harm the environment. In an ideal world, all the materials and energy sources that we use to support our lifestyles would be sustainable. The United Nations Environment Management Group takes this concept one step further. By referring to this idea as Environmental and Social Sustainability (ESS), the United Nations highlights the connection between environmental sustainability and human actions. 

In this track, we'll cover what Environmental Sustainability is about.

Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

Sustainability has a broad definition. In simple terms, it relates to the lifespan of the object. Take coal, for example. Coal is not a renewable material, so it is not sustainable in the long term. Of course, when we talk about sustainability we often think of the environment. Environmental sustainability is a concept that asks: can we maintain the environment around us? How long can the natural resources that we depend on last? Do they have an expiration date? The less sustainable a material is, the more it is likely to harm the environment. In an ideal world, all the materials and energy sources that we use to support our lifestyles would be sustainable. The United Nations Environment Management Group takes this concept one step further. By referring to this idea as Environmental and Social Sustainability (ESS), the United Nations highlights the connection between environmental sustainability and human actions. 

In this track, we'll cover what Environmental Sustainability is about.

Further info:

Reading List

]]> Fri, 28 Apr 2023 09:20:57 -0700 Assemble You Assemble You 582 Welcome to Audio Learning from Assemble You.

Sustainability has a broad definition. In simple terms, it relates to the lifespan of the object. Take coal, for example. Coal is not a renewable material, so it is not sustainable in the long term. Of course, when we talk about sustainability we often think of the environment. Environmental sustainability is a concept that asks: can we maintain the environment around us? How long can the natural resources that we depend on last? Do they have an expiration date? The less sustainable a material is, the more it is likely to harm the environment. In an ideal world, all the materials and energy sources that we use to support our lifestyles would be sustainable. The United Nations Environment Management Group takes this concept one step further. By referring to this idea as Environmental and Social Sustainability (ESS), the United Nations highlights the connection between environmental sustainability and human actions. 

In this track, we'll cover what Environmental Sustainability is about.

Further info:

Reading List

]]> No Confidence at Work 25 25 Confidence at Work full 831a8578-173f-46cf-9c15-de1688ad845b https://share.transistor.fm/s/6839093e Welcome to Audio Learning from Assemble You.

The Cambridge Dictionary defines ‘Confidence’ as “the quality of being certain of your abilities or of having trust in people, plans, or the future”.
We suffer from a lack of self-confidence when we are uncertain of our abilities. We can get away with it in our day-to-day activities, but when it comes to work and career, there is no hiding place Confidence at work is important not only for personal development but it is essential to performance at work and, consequently, career growth and development.

So if you suffer from self-doubt, fear and insecurity at work, or you just need to be more self-confident, do not listen to that voice in your head that tells you that you are incapable. You can build your confidence and take control of your work life and career.

At the end of this track, you will improve your understanding of why confidence is an important attribute to have at work and clear actions that will help you build your self-confidence.

Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

The Cambridge Dictionary defines ‘Confidence’ as “the quality of being certain of your abilities or of having trust in people, plans, or the future”.
We suffer from a lack of self-confidence when we are uncertain of our abilities. We can get away with it in our day-to-day activities, but when it comes to work and career, there is no hiding place Confidence at work is important not only for personal development but it is essential to performance at work and, consequently, career growth and development.

So if you suffer from self-doubt, fear and insecurity at work, or you just need to be more self-confident, do not listen to that voice in your head that tells you that you are incapable. You can build your confidence and take control of your work life and career.

At the end of this track, you will improve your understanding of why confidence is an important attribute to have at work and clear actions that will help you build your self-confidence.

Further info:

Reading List

]]> Fri, 28 Apr 2023 09:17:51 -0700 Assemble You Assemble You 612 Welcome to Audio Learning from Assemble You.

The Cambridge Dictionary defines ‘Confidence’ as “the quality of being certain of your abilities or of having trust in people, plans, or the future”.
We suffer from a lack of self-confidence when we are uncertain of our abilities. We can get away with it in our day-to-day activities, but when it comes to work and career, there is no hiding place Confidence at work is important not only for personal development but it is essential to performance at work and, consequently, career growth and development.

So if you suffer from self-doubt, fear and insecurity at work, or you just need to be more self-confident, do not listen to that voice in your head that tells you that you are incapable. You can build your confidence and take control of your work life and career.

At the end of this track, you will improve your understanding of why confidence is an important attribute to have at work and clear actions that will help you build your self-confidence.

Further info:

Reading List

]]> No Sustainability in Everyday Life 24 24 Sustainability in Everyday Life full d1ab7b2f-dfcb-4a41-a890-780b90e69110 https://share.transistor.fm/s/da8fc356 Welcome to Audio Learning from Assemble You.

Sustainability is all about finding a way to live that works for us today without causing problems in the future. Prioritising sustainability in everyday life involves being more conscious about the resources you use, as well as the impact your choices have on the planet and other people.

In this track, we’ll cover the different pillars of sustainability, how to think about your choices with sustainability in mind and three areas of your everyday life where you can easily prioritise sustainability.

Further info:

Reading List



]]> Welcome to Audio Learning from Assemble You.

Sustainability is all about finding a way to live that works for us today without causing problems in the future. Prioritising sustainability in everyday life involves being more conscious about the resources you use, as well as the impact your choices have on the planet and other people.

In this track, we’ll cover the different pillars of sustainability, how to think about your choices with sustainability in mind and three areas of your everyday life where you can easily prioritise sustainability.

Further info:

Reading List



]]> Fri, 28 Apr 2023 09:17:39 -0700 Assemble You Assemble You 660 Welcome to Audio Learning from Assemble You.

Sustainability is all about finding a way to live that works for us today without causing problems in the future. Prioritising sustainability in everyday life involves being more conscious about the resources you use, as well as the impact your choices have on the planet and other people.

In this track, we’ll cover the different pillars of sustainability, how to think about your choices with sustainability in mind and three areas of your everyday life where you can easily prioritise sustainability.

Further info:

Reading List



]]> No The Importance of Prioritising Employee Well-Being 23 23 The Importance of Prioritising Employee Well-Being full 760c1476-cce9-4ca4-95f9-1374503ad688 https://share.transistor.fm/s/d1adf6d3 Welcome to Audio Learning from Assemble You.

Employee well-being is a broad term - it covers every aspect of someone’s working life, including their physical, mental and financial health. Many things can contribute to it, from relationships with colleagues to the workplace itself. Employee well-being isn’t something that just affects employees, though - it has a huge impact on the business and its success.

In this track, we examine the growing need for employee wellbeing initiatives, how prioritising employee wellbeing can benefit a business and why leaders need to take responsibility for the wellbeing of their team.

Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

Employee well-being is a broad term - it covers every aspect of someone’s working life, including their physical, mental and financial health. Many things can contribute to it, from relationships with colleagues to the workplace itself. Employee well-being isn’t something that just affects employees, though - it has a huge impact on the business and its success.

In this track, we examine the growing need for employee wellbeing initiatives, how prioritising employee wellbeing can benefit a business and why leaders need to take responsibility for the wellbeing of their team.

Further info:

Reading List

]]> Fri, 28 Apr 2023 09:17:27 -0700 Assemble You Assemble You 565 Welcome to Audio Learning from Assemble You.

Employee well-being is a broad term - it covers every aspect of someone’s working life, including their physical, mental and financial health. Many things can contribute to it, from relationships with colleagues to the workplace itself. Employee well-being isn’t something that just affects employees, though - it has a huge impact on the business and its success.

In this track, we examine the growing need for employee wellbeing initiatives, how prioritising employee wellbeing can benefit a business and why leaders need to take responsibility for the wellbeing of their team.

Further info:

Reading List

]]> Employee well-being, leadership, management, mental health, presenteeism, productivity, resilience, wellness, burnout, recruitment, talent retention, Power Skills, wellbeing No Cultural Nuances 22 22 Cultural Nuances full 377d2e43-0c63-4c48-9bd8-30bf6b7b07e1 https://share.transistor.fm/s/31a70e22 Welcome to Audio Learning from Assemble You.

In this track, we’ll cover
 Definitions of cultural nuance,
 Awareness of difference and diversity, and
 Navigating interpersonal differences.

Let’s begin by looking at what is meant by cultural nuances. They’re the subtle variations in the way people behave and slight differences in customs or habits. Families, colleagues, communities, and neighbourhoods may share particular behaviours. Some research speaks about cultural nuances in relation to entire countries and continents, although other individuals refute that such broad populations can be spoken about in such a generalised way.


Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

In this track, we’ll cover
 Definitions of cultural nuance,
 Awareness of difference and diversity, and
 Navigating interpersonal differences.

Let’s begin by looking at what is meant by cultural nuances. They’re the subtle variations in the way people behave and slight differences in customs or habits. Families, colleagues, communities, and neighbourhoods may share particular behaviours. Some research speaks about cultural nuances in relation to entire countries and continents, although other individuals refute that such broad populations can be spoken about in such a generalised way.


Further info:

Reading List

]]> Sat, 04 Mar 2023 14:43:22 -0800 Assemble You Assemble You 688 Welcome to Audio Learning from Assemble You.

In this track, we’ll cover
 Definitions of cultural nuance,
 Awareness of difference and diversity, and
 Navigating interpersonal differences.

Let’s begin by looking at what is meant by cultural nuances. They’re the subtle variations in the way people behave and slight differences in customs or habits. Families, colleagues, communities, and neighbourhoods may share particular behaviours. Some research speaks about cultural nuances in relation to entire countries and continents, although other individuals refute that such broad populations can be spoken about in such a generalised way.


Further info:

Reading List

]]> Cultural nuances, nuance, culture, difference, diversity, DEI, inclusion, workplace, inclusive, Power Skills, leadership, work, employment, globalisation, global, body language, habits, customs, international, self-awareness, reflection, management, communcation No Effective Stakeholder Management 21 21 Effective Stakeholder Management full 54d45d56-62af-4b7e-b184-7d8537ac6cac https://share.transistor.fm/s/371113b8 Welcome to Audio Learning from Assemble You.

Stakeholder Management is the process of maintaining the best possible relationships with the people who have the biggest impact on your work. This could be customers, investors, suppliers, and even governments. If you don’t know how to manage your relationships with your stakeholders, you’re going to find yourself in trouble.

This track is aimed at professionals who are running a project that involves other people and who may need a little extra help with improving the relationships with their stakeholders.

Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

Stakeholder Management is the process of maintaining the best possible relationships with the people who have the biggest impact on your work. This could be customers, investors, suppliers, and even governments. If you don’t know how to manage your relationships with your stakeholders, you’re going to find yourself in trouble.

This track is aimed at professionals who are running a project that involves other people and who may need a little extra help with improving the relationships with their stakeholders.

Further info:

Reading List

]]> Sat, 04 Mar 2023 14:43:16 -0800 Assemble You Assemble You 670 Welcome to Audio Learning from Assemble You.

Stakeholder Management is the process of maintaining the best possible relationships with the people who have the biggest impact on your work. This could be customers, investors, suppliers, and even governments. If you don’t know how to manage your relationships with your stakeholders, you’re going to find yourself in trouble.

This track is aimed at professionals who are running a project that involves other people and who may need a little extra help with improving the relationships with their stakeholders.

Further info:

Reading List

]]> Business, success, entrepreneurship, stakeholders, project management, career, growth, learning, business skills, Power Skills, leadership, communication No Introduction to Sexual Harassment in the Workplace 20 20 Introduction to Sexual Harassment in the Workplace full b36e3e7c-7ebc-4593-8451-ed170e530998 https://share.transistor.fm/s/ce70bd87 Welcome to Audio Learning from Assemble You.

In this track, we’ll examine

Definitions of sexual harassment and the linked legal frameworks 
The impacts of sexual harassment on victims
The broader impact of sexual harassment on a workplace, and
Strategies and behaviours valuable in combatting sexual harassment

Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

In this track, we’ll examine

Definitions of sexual harassment and the linked legal frameworks 
The impacts of sexual harassment on victims
The broader impact of sexual harassment on a workplace, and
Strategies and behaviours valuable in combatting sexual harassment

Further info:

Reading List

]]> Sat, 04 Mar 2023 14:43:07 -0800 Assemble You Assemble You 713 Welcome to Audio Learning from Assemble You.

In this track, we’ll examine

Definitions of sexual harassment and the linked legal frameworks 
The impacts of sexual harassment on victims
The broader impact of sexual harassment on a workplace, and
Strategies and behaviours valuable in combatting sexual harassment

Further info:

Reading List

]]> Sexism, sexual harassment, victim, ally, bystander, gender, workplace, diversity and inclusion, DEI, equity, safety, inclusion, inclusivity, inclusive, safe workplace, Me Too, Equality Act 2010, Power Skills, policy, violence against women and girls, VAWG, abuse, harassment No Reinvigorating Disengaged Staff 19 19 Reinvigorating Disengaged Staff full a67dc465-33a5-4297-94a1-351ee3e385ab https://share.transistor.fm/s/eb20b694 Welcome to Audio Learning from Assemble You.

According to a survey conducted across 142 countries by Gallup, just 13% of employees worldwide are engaged at work. Symptoms of disengagement may include apathy, poor communication, absenteeism, missed deadlines, and cynicism. So, how does this translate into day-to-day experiences in the workplace? What does withdrawal mean for businesses more broadly, and what can you do to revitalise employee engagement?

In this track, we’ll cover

How to determine who’s losing motivation
Identifying problems with engagement
Diagnosing engagement issues, and
Communicating effectively with disengaged employees

Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

According to a survey conducted across 142 countries by Gallup, just 13% of employees worldwide are engaged at work. Symptoms of disengagement may include apathy, poor communication, absenteeism, missed deadlines, and cynicism. So, how does this translate into day-to-day experiences in the workplace? What does withdrawal mean for businesses more broadly, and what can you do to revitalise employee engagement?

In this track, we’ll cover

How to determine who’s losing motivation
Identifying problems with engagement
Diagnosing engagement issues, and
Communicating effectively with disengaged employees

Further info:

Reading List

]]> Sat, 04 Mar 2023 14:42:57 -0800 Assemble You Assemble You 676 Welcome to Audio Learning from Assemble You.

According to a survey conducted across 142 countries by Gallup, just 13% of employees worldwide are engaged at work. Symptoms of disengagement may include apathy, poor communication, absenteeism, missed deadlines, and cynicism. So, how does this translate into day-to-day experiences in the workplace? What does withdrawal mean for businesses more broadly, and what can you do to revitalise employee engagement?

In this track, we’ll cover

How to determine who’s losing motivation
Identifying problems with engagement
Diagnosing engagement issues, and
Communicating effectively with disengaged employees

Further info:

Reading List

]]> Managing, management, manager, disengaged staff, disengaged employees, disengaging, work, Power Skills, soft skills, employment, communication, absenteeism, quit quitting, productivity, recruitment, team, lack of engagement, engagement, listening, change, curiosity, empathy No Introduction to Ageism in the Workplace 18 18 Introduction to Ageism in the Workplace full 651bb57c-c423-47e3-9fe8-23109c0b7835 https://share.transistor.fm/s/ba1ff16e Welcome to Audio Learning from Assemble You.

This track will cover definitions of ageism, some experiences of older people in the workplace, and assess ways of altering an ageist culture and developing a more inclusive workplace for older people

Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

This track will cover definitions of ageism, some experiences of older people in the workplace, and assess ways of altering an ageist culture and developing a more inclusive workplace for older people

Further info:

Reading List

]]> Sat, 04 Mar 2023 14:42:40 -0800 Assemble You Assemble You 547 Welcome to Audio Learning from Assemble You.

This track will cover definitions of ageism, some experiences of older people in the workplace, and assess ways of altering an ageist culture and developing a more inclusive workplace for older people

Further info:

Reading List

]]> Ageism, bias, discrimination, work, workplace, managemnent, leadership, diversity, inclusivity, intersectionality, stereotypes, inclusion, unconscious bias, learning, education, language, age, older people No How to be an Effective Interviewer 17 17 How to be an Effective Interviewer full 1c34afc8-3ee0-495d-a9b7-3f6950cc81c4 https://share.transistor.fm/s/b016642e Welcome to Audio Learning from Assemble You.

It’s as simple as this - if your interview process is poorly designed or off-putting to candidates, they will look elsewhere for opportunities. Today we’ll cover the value of proper preparation, forefronting empathy, good note-taking, active listening and selecting the right questions. We’ll finish with an important note about unconscious bias. Let’s talk about how to maximise your business’ chances of securing the hottest prospects in the market! 

Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

It’s as simple as this - if your interview process is poorly designed or off-putting to candidates, they will look elsewhere for opportunities. Today we’ll cover the value of proper preparation, forefronting empathy, good note-taking, active listening and selecting the right questions. We’ll finish with an important note about unconscious bias. Let’s talk about how to maximise your business’ chances of securing the hottest prospects in the market! 

Further info:

Reading List

]]> Sat, 04 Mar 2023 14:42:31 -0800 Assemble You Assemble You 749 Welcome to Audio Learning from Assemble You.

It’s as simple as this - if your interview process is poorly designed or off-putting to candidates, they will look elsewhere for opportunities. Today we’ll cover the value of proper preparation, forefronting empathy, good note-taking, active listening and selecting the right questions. We’ll finish with an important note about unconscious bias. Let’s talk about how to maximise your business’ chances of securing the hottest prospects in the market! 

Further info:

Reading List

]]> Leadership, management, manager, leader, interviewer, interviewing, effective interviewer, Power Skills, learning, empathy, unconscious bias, recruitment, recruiting, candidate, authority, staff, skills, soft skills, questions, note-taking, active listening, preparation No Introduction to Sexism in the Workplace 16 16 Introduction to Sexism in the Workplace full f37f1547-512b-416e-8ef0-ca1561d3b070 https://share.transistor.fm/s/bcc9b653 Welcome to Audio Learning from Assemble You.

In this track we’ll cover definitions of sexism and gender discrimination, including hostile and benevolent sexism, some experiences of women in the workplace, and guidance for how to promote a more inclusive and safer workplace


Further info:

Reading List:

]]> Welcome to Audio Learning from Assemble You.

In this track we’ll cover definitions of sexism and gender discrimination, including hostile and benevolent sexism, some experiences of women in the workplace, and guidance for how to promote a more inclusive and safer workplace


Further info:

Reading List:

]]> Sat, 04 Mar 2023 14:42:22 -0800 Assemble You Assemble You 673 Welcome to Audio Learning from Assemble You.

In this track we’ll cover definitions of sexism and gender discrimination, including hostile and benevolent sexism, some experiences of women in the workplace, and guidance for how to promote a more inclusive and safer workplace


Further info:

Reading List:

]]> Sexism, gender, bias, gender discrimination, work, workplace, management, leadership, diversity, inclusivity, intersectionality, stereotypes, inclusion, unconscious bias, pay gap, sexual harassment, learning, education, allyship, ally, language No Introduction to Stakeholder Management 15 15 Introduction to Stakeholder Management full ba7a130f-448a-4b4b-86ca-38315e7cd647 https://share.transistor.fm/s/a8b94fd5 Welcome to Audio Learning from Assemble You.

Stakeholder Management is an essential aspect of the product development process. To fully understand the concept, it is first necessary to understand what a stakeholder actually is. It’s a broad term encompassing numerous groups and individuals, and different kinds of projects will necessitate different stakeholders. 

In this track, we’ll cover what stakeholders are, how to identify your project’s stakeholders, how to prioritise your stakeholders, and how to create a stakeholder map

Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

Stakeholder Management is an essential aspect of the product development process. To fully understand the concept, it is first necessary to understand what a stakeholder actually is. It’s a broad term encompassing numerous groups and individuals, and different kinds of projects will necessitate different stakeholders. 

In this track, we’ll cover what stakeholders are, how to identify your project’s stakeholders, how to prioritise your stakeholders, and how to create a stakeholder map

Further info:

Reading List

]]> Sat, 04 Mar 2023 14:42:10 -0800 Assemble You Assemble You 662 Welcome to Audio Learning from Assemble You.

Stakeholder Management is an essential aspect of the product development process. To fully understand the concept, it is first necessary to understand what a stakeholder actually is. It’s a broad term encompassing numerous groups and individuals, and different kinds of projects will necessitate different stakeholders. 

In this track, we’ll cover what stakeholders are, how to identify your project’s stakeholders, how to prioritise your stakeholders, and how to create a stakeholder map

Further info:

Reading List

]]> Stakeholder management, project management, empathy, engagement, teamwork, stakeholder map, power, interest, brainstorming, promoters, defenders, latents, audience. No Introduction to Anti-Racism in the Workplace 14 14 Introduction to Anti-Racism in the Workplace full e6d7ec65-e172-4dfb-9fef-3b250604b59c https://share.transistor.fm/s/e60da1a4 Welcome to Audio Learning from Assemble You.

In this track, we’ll cover structural racism and its impacts, microaggressions and the subtleties of racist behaviour, white privilege and constructive guidance for fostering a more inclusive, anti-racist workplace

Further info:

Reading List


]]> Welcome to Audio Learning from Assemble You.

In this track, we’ll cover structural racism and its impacts, microaggressions and the subtleties of racist behaviour, white privilege and constructive guidance for fostering a more inclusive, anti-racist workplace

Further info:

Reading List


]]> Sat, 04 Mar 2023 14:42:03 -0800 Assemble You Assemble You 870 Welcome to Audio Learning from Assemble You.

In this track, we’ll cover structural racism and its impacts, microaggressions and the subtleties of racist behaviour, white privilege and constructive guidance for fostering a more inclusive, anti-racist workplace

Further info:

Reading List


]]> Racism, anti-racism, structural racism, microaggressions, microaggresion, white privilege, inclusivity, inclusion, diversity, equity, workplace, work No Micro Stories and Presentations 13 13 Micro Stories and Presentations full 1f9287bb-3492-42d1-95a8-3693d055547b https://share.transistor.fm/s/7b215a38 Welcome to Audio Learning from Assemble You.

How can you use storytelling in your everyday life? In this track, you’ll learn about three different types of micro-story. We’ll tell you how to structure stories about the past, the present and the future. Your tales will be so good that people will want to repeat them.

Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

How can you use storytelling in your everyday life? In this track, you’ll learn about three different types of micro-story. We’ll tell you how to structure stories about the past, the present and the future. Your tales will be so good that people will want to repeat them.

Further info:

Reading List

]]> Sat, 04 Mar 2023 14:41:56 -0800 Assemble You Assemble You 656 Welcome to Audio Learning from Assemble You.

How can you use storytelling in your everyday life? In this track, you’ll learn about three different types of micro-story. We’ll tell you how to structure stories about the past, the present and the future. Your tales will be so good that people will want to repeat them.

Further info:

Reading List

]]> Storytelling, Business Writing, Communications, Stories, Influence, Impact, Audience, Presentations, Public Speaking, Connection, Soft Skills, Success, Power Skills, Learning, Growth, Personal Impact No Introduction to Disability in the Workplace 12 12 Introduction to Disability in the Workplace full b5c3408d-8d3b-4af9-8637-adbc288e58a2 https://share.transistor.fm/s/4a23d56d Welcome to Audio Learning from Assemble You.

If you’re looking to explore disability and employment and discover ways to foster inclusivity in the workplace, this one’s for you.

This lesson covers the importance of recognising differences, promoting accessibility, and understanding societal barriers to inclusion. We’ll emphasise the need to combat stigma, challenge ableist attitudes, and engage in open conversations about adjustments. 

You’ll discover the definitions of equity and fairness and the importance of tailored intersectional support. The lesson focuses on autonomy, choice, and effective communication and highlights how non-disabled allies play a crucial role in amplifying marginalised voices. 

Further info:

Reading List



]]> Welcome to Audio Learning from Assemble You.

If you’re looking to explore disability and employment and discover ways to foster inclusivity in the workplace, this one’s for you.

This lesson covers the importance of recognising differences, promoting accessibility, and understanding societal barriers to inclusion. We’ll emphasise the need to combat stigma, challenge ableist attitudes, and engage in open conversations about adjustments. 

You’ll discover the definitions of equity and fairness and the importance of tailored intersectional support. The lesson focuses on autonomy, choice, and effective communication and highlights how non-disabled allies play a crucial role in amplifying marginalised voices. 

Further info:

Reading List



]]> Sat, 04 Mar 2023 14:41:48 -0800 Assemble You Assemble You 635 Welcome to Audio Learning from Assemble You.

If you’re looking to explore disability and employment and discover ways to foster inclusivity in the workplace, this one’s for you.

This lesson covers the importance of recognising differences, promoting accessibility, and understanding societal barriers to inclusion. We’ll emphasise the need to combat stigma, challenge ableist attitudes, and engage in open conversations about adjustments. 

You’ll discover the definitions of equity and fairness and the importance of tailored intersectional support. The lesson focuses on autonomy, choice, and effective communication and highlights how non-disabled allies play a crucial role in amplifying marginalised voices. 

Further info:

Reading List



]]> Disability, disabled, work, workplace, barriers, bias, inclusivity, inclusion, accessible, accessbility, adjustments, diversity, equity, management, intersectionality, justice, flexible working, invisible disability No How to Build Rapport 11 11 How to Build Rapport full 6a771f1f-e55d-4bb3-9455-ee6af82877cd https://share.transistor.fm/s/f4505e24 Welcome to Audio Learning from Assemble You.

What do you gain when you establish rapport? Your teams will work better, you’ll encourage people to follow you, people will commit to you in meaningful ways, and you’ll be a person of influence. 

In this track, you’ll learn how to create rapport with the people you meet. You’ll see how charismatic and empathetic people create rapport in three ways:

1. Active listening
2. Body language
3. Choice of words

Further info:

Reading List


]]> Welcome to Audio Learning from Assemble You.

What do you gain when you establish rapport? Your teams will work better, you’ll encourage people to follow you, people will commit to you in meaningful ways, and you’ll be a person of influence. 

In this track, you’ll learn how to create rapport with the people you meet. You’ll see how charismatic and empathetic people create rapport in three ways:

1. Active listening
2. Body language
3. Choice of words

Further info:

Reading List


]]> Sat, 04 Mar 2023 14:41:41 -0800 Assemble You Assemble You 719 Welcome to Audio Learning from Assemble You.

What do you gain when you establish rapport? Your teams will work better, you’ll encourage people to follow you, people will commit to you in meaningful ways, and you’ll be a person of influence. 

In this track, you’ll learn how to create rapport with the people you meet. You’ll see how charismatic and empathetic people create rapport in three ways:

1. Active listening
2. Body language
3. Choice of words

Further info:

Reading List


]]> Listening, Body Language, Rapport, Empathy. Charisma, First Impressions, Storytelling, Business Writing, Communications, Stories, Influence, Impact, Audience, Presentations, Public Speaking, Connection, Soft Skills, Success, Power Skills, Learning, Growth, Personal Impact No How to Connect With Your Audience 10 10 How to Connect With Your Audience full 556ed16a-2321-44c7-944b-1d66f4e3957a https://share.transistor.fm/s/fdc0aad9 Welcome to Audio Learning from Assemble You.

All of us are bombarded with too many articles to read and too many videos to watch. Your audience – and by that, we mean readers, watchers and listeners – make the decision to follow or reject you in a microsecond. But what would it be like if you understood how they chose? This track focuses on the three factors an audience wants from a speaker. Once you know them, you’re guaranteed a bigger and more loyal audience for all your hard work.

Further info:

Reading List


]]> Welcome to Audio Learning from Assemble You.

All of us are bombarded with too many articles to read and too many videos to watch. Your audience – and by that, we mean readers, watchers and listeners – make the decision to follow or reject you in a microsecond. But what would it be like if you understood how they chose? This track focuses on the three factors an audience wants from a speaker. Once you know them, you’re guaranteed a bigger and more loyal audience for all your hard work.

Further info:

Reading List


]]> Sat, 04 Mar 2023 14:41:31 -0800 Assemble You Assemble You 666 Welcome to Audio Learning from Assemble You.

All of us are bombarded with too many articles to read and too many videos to watch. Your audience – and by that, we mean readers, watchers and listeners – make the decision to follow or reject you in a microsecond. But what would it be like if you understood how they chose? This track focuses on the three factors an audience wants from a speaker. Once you know them, you’re guaranteed a bigger and more loyal audience for all your hard work.

Further info:

Reading List


]]> Audience, Presentations, Public Speaking, Connection, Soft Skills, Success, Power Skills, Learning, Growth, Ethos, Pathos, Logo No Introduction to Neurodiversity in the Workplace 9 9 Introduction to Neurodiversity in the Workplace full e3dcd05c-633c-48ba-b31e-87d6afe2d73b https://share.transistor.fm/s/f1088f05 Welcome to Audio Learning from Assemble You.

In this track, we'll cover definitions of neurodiversity, the value and importance of neurodiversity, and guidance for promoting an inclusive and accessible workplace. ADHD, dyslexia, dyspraxia, epilepsy, Tourette's syndrome, autism, and other learning and mental health differences are on the neurodiversity spectrum. 

Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

In this track, we'll cover definitions of neurodiversity, the value and importance of neurodiversity, and guidance for promoting an inclusive and accessible workplace. ADHD, dyslexia, dyspraxia, epilepsy, Tourette's syndrome, autism, and other learning and mental health differences are on the neurodiversity spectrum. 

Further info:

Reading List

]]> Sat, 04 Mar 2023 14:41:16 -0800 Assemble You Assemble You 677 Welcome to Audio Learning from Assemble You.

In this track, we'll cover definitions of neurodiversity, the value and importance of neurodiversity, and guidance for promoting an inclusive and accessible workplace. ADHD, dyslexia, dyspraxia, epilepsy, Tourette's syndrome, autism, and other learning and mental health differences are on the neurodiversity spectrum. 

Further info:

Reading List

]]> Neurodiversity, work, inclusion, inclusive, inclusivity, diversity, accessibility, accessible, discrimination, employment, management, adjustments, ability, allyship, ally, autism, dyslexia, ADHD No How to Build a Story 8 8 How to Build a Story full 28963dc4-89f8-410c-8dce-e55846838d33 https://share.transistor.fm/s/221fd010 Welcome to Audio Learning from Assemble You.

We cover business storytelling, how to appeal to listeners, the importance of demonstrating transformation, and provide some tangible examples of where effective storytelling has been a success. Once you understand how stories are built, you’ll become a much more confident presenter and writer.

Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

We cover business storytelling, how to appeal to listeners, the importance of demonstrating transformation, and provide some tangible examples of where effective storytelling has been a success. Once you understand how stories are built, you’ll become a much more confident presenter and writer.

Further info:

Reading List

]]> Sat, 04 Mar 2023 14:41:05 -0800 Assemble You Assemble You 691 Welcome to Audio Learning from Assemble You.

We cover business storytelling, how to appeal to listeners, the importance of demonstrating transformation, and provide some tangible examples of where effective storytelling has been a success. Once you understand how stories are built, you’ll become a much more confident presenter and writer.

Further info:

Reading List

]]> Storytelling, Structure, Situation Complication Resolution, Business Storytelling, Transformation, Business Writing, Communications, Stories, Influence, Impact, Audience, Presentations, Public Speaking, Connection, Soft Skills, Success, Power Skills, Learning, Growth, Personal Impact No Introduction to Intersectionality 7 7 Introduction to Intersectionality full cd7a912e-fc33-455a-8b23-2f2507c0cac3 https://share.transistor.fm/s/1583c981 Welcome to Audio Learning from Assemble You.

In this track, we’ll explore the definitions of intersectionality, some concrete examples of intersectionality, why adopting an intersectional approach is so valuable, and the importance of intersectional allyship

Further info:

Reading List


]]> Welcome to Audio Learning from Assemble You.

In this track, we’ll explore the definitions of intersectionality, some concrete examples of intersectionality, why adopting an intersectional approach is so valuable, and the importance of intersectional allyship

Further info:

Reading List


]]> Sat, 04 Mar 2023 14:40:54 -0800 Assemble You Assemble You 599 Welcome to Audio Learning from Assemble You.

In this track, we’ll explore the definitions of intersectionality, some concrete examples of intersectionality, why adopting an intersectional approach is so valuable, and the importance of intersectional allyship

Further info:

Reading List


]]> Sexism, gender, bias, discrimination, work, workplace, management, leadership, diversity, inclusivity, intersectionality, stereotypes, inclusion, unconscious bias, learning, education, allyship, ally, language, LGBTQ+, sexual orientation, race, disability, class, identity, neurodiversity, gender identity, intersectional, location, power, barriers No The Value of Timeboxing 6 6 The Value of Timeboxing full a63a1301-e7e4-429e-acc0-5498c1f53f2c https://share.transistor.fm/s/e0eec31f Welcome to Audio Learning from Assemble You.

In this track we’ll cover the definition of timeboxing, the main advantages of timeboxing and practical guidance for how to implement timeboxing. When faced with an overwhelming number of projects, deadlines, and ideas, it can often seem impossible to find enough hours in the day to complete everything. We will be looking at the timeboxing method of time management and the ways it could help you to become a more productive and creative person.


Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

In this track we’ll cover the definition of timeboxing, the main advantages of timeboxing and practical guidance for how to implement timeboxing. When faced with an overwhelming number of projects, deadlines, and ideas, it can often seem impossible to find enough hours in the day to complete everything. We will be looking at the timeboxing method of time management and the ways it could help you to become a more productive and creative person.


Further info:

Reading List

]]> Sat, 04 Mar 2023 14:40:41 -0800 Assemble You Assemble You 606 Welcome to Audio Learning from Assemble You.

In this track we’ll cover the definition of timeboxing, the main advantages of timeboxing and practical guidance for how to implement timeboxing. When faced with an overwhelming number of projects, deadlines, and ideas, it can often seem impossible to find enough hours in the day to complete everything. We will be looking at the timeboxing method of time management and the ways it could help you to become a more productive and creative person.


Further info:

Reading List

]]> Entrepreneurship, productivity, time management, project management, soft skills, power skills, management, work, timeboxing, time, creativity, projects, lists, to-do lists, visual, Pomodoro, prioritisation, leadership No Introduction to Pronoun Awareness 5 5 Introduction to Pronoun Awareness full 987261f2-7a38-4ca2-8806-18a504f2bf3a https://share.transistor.fm/s/267b16b6 Welcome to Audio Learning from Assemble You.

This track will cover Personal Gender Pronouns (PGPs). We’ll look at what they are, give a brief overview of some important definitions, and then look at ways of sharing your pronouns and working to create a more inclusive work environment. 


Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

This track will cover Personal Gender Pronouns (PGPs). We’ll look at what they are, give a brief overview of some important definitions, and then look at ways of sharing your pronouns and working to create a more inclusive work environment. 


Further info:

Reading List

]]> Sat, 04 Mar 2023 14:40:31 -0800 Assemble You Assemble You 684 Welcome to Audio Learning from Assemble You.

This track will cover Personal Gender Pronouns (PGPs). We’ll look at what they are, give a brief overview of some important definitions, and then look at ways of sharing your pronouns and working to create a more inclusive work environment. 


Further info:

Reading List

]]> Pronouns, gender, personal, identity, pesonal gender pronouns, gender identity, work, management, learning, inclusive, inclusivity, inclusion, diverse, diversity, accessible, accessibility, equity, Stonewall, cis, trans, non-binary, gender non-conforming, LGBTQ+, LGBTQ No Introduction to Microaggressions: LGBTQ+ 4 4 Introduction to Microaggressions: LGBTQ+ full 24087df9-7a0c-481f-a112-879fdcfb3fe6 https://share.transistor.fm/s/dc989a17 Welcome to Audio Learning from Assemble You.

In this track, we'll cover what a microaggression is, the sometimes subtle but always harmful nature of microaggressions. We’ll examine the microaggressions specifically experienced by LGBTQ+ people in the workplace and provide practical guidance for fostering a more inclusive workplace through more considered use of language.

Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

In this track, we'll cover what a microaggression is, the sometimes subtle but always harmful nature of microaggressions. We’ll examine the microaggressions specifically experienced by LGBTQ+ people in the workplace and provide practical guidance for fostering a more inclusive workplace through more considered use of language.

Further info:

Reading List

]]> Sat, 04 Mar 2023 14:40:19 -0800 Assemble You Assemble You 754 Welcome to Audio Learning from Assemble You.

In this track, we'll cover what a microaggression is, the sometimes subtle but always harmful nature of microaggressions. We’ll examine the microaggressions specifically experienced by LGBTQ+ people in the workplace and provide practical guidance for fostering a more inclusive workplace through more considered use of language.

Further info:

Reading List

]]> LGBTQ+, LGBTQ, work, management, learning, inclusive, inclusivity, inclusion, diverse, diversity, accessible, accessibility, equity, lesbian, gay, bisexual, sexual orientation, sexuality, trans, non-binary, gender, microaggression, microaggressions, bias, language, unconscious bias, gender, gender identity No Introduction to LGBTQ+ Awareness: Sexual Orientation 3 3 Introduction to LGBTQ+ Awareness: Sexual Orientation full 1f7fa664-3903-40db-95ce-2c24a7d061c3 https://share.transistor.fm/s/8fad7a5f Welcome to Audio Learning from Assemble You.

In this track, we'll define some important terms relating to sexual orientation, explore the experiences of lesbian, gay, and bisexual people in employment, and provide some practical information on how to make your workplace safer, more accessible, and more inclusive for LGB colleagues.

Further info:

Reading List

]]> Welcome to Audio Learning from Assemble You.

In this track, we'll define some important terms relating to sexual orientation, explore the experiences of lesbian, gay, and bisexual people in employment, and provide some practical information on how to make your workplace safer, more accessible, and more inclusive for LGB colleagues.

Further info:

Reading List

]]> Sat, 04 Mar 2023 14:40:10 -0800 Assemble You Assemble You 648 Welcome to Audio Learning from Assemble You.

In this track, we'll define some important terms relating to sexual orientation, explore the experiences of lesbian, gay, and bisexual people in employment, and provide some practical information on how to make your workplace safer, more accessible, and more inclusive for LGB colleagues.

Further info:

Reading List

]]> LGB, LGBTQ+, LGBTQ, work, management, learning, inclusive, inclusivity, inclusion, diverse, diversity, accessible, accessibility, equity, lesbian, gay, bisexual, sexual orientation, sexuality, homophobia, biphobia, lesbophobia No Introduction to LGBTQ+ Awareness: Gender 2 2 Introduction to LGBTQ+ Awareness: Gender full d0f2df35-ba04-4975-aedd-6cff9f9fa411 https://share.transistor.fm/s/fad9be9d In this track, we'll define some important terms relating to gender, explore the experiences of trans people in employment, and provide some practical information on how to make your workplace safer, more accessible and more inclusive for trans colleagues.

Learning Objectives
Learn some important terms relating to gender

Learn about the experiences of trans people in employment

Learn practical ways of making your workplace safer, more accessible and more inclusive for trans colleagues


]]> In this track, we'll define some important terms relating to gender, explore the experiences of trans people in employment, and provide some practical information on how to make your workplace safer, more accessible and more inclusive for trans colleagues.

Learning Objectives
Learn some important terms relating to gender

Learn about the experiences of trans people in employment

Learn practical ways of making your workplace safer, more accessible and more inclusive for trans colleagues


]]> Sat, 04 Mar 2023 14:40:00 -0800 Assemble You Assemble You 620 In this track, we'll define some important terms relating to gender, explore the experiences of trans people in employment, and provide some practical information on how to make your workplace safer, more accessible and more inclusive for trans colleagues.

Learning Objectives
Learn some important terms relating to gender

Learn about the experiences of trans people in employment

Learn practical ways of making your workplace safer, more accessible and more inclusive for trans colleagues


]]> Gender, pronouns, personal, identity, pesonal gender pronouns, gender identity, work, management, learning, inclusive, inclusivity, inclusion, diverse, diversity, accessible, accessibility, equity, Stonewall, cis, trans, non-binary, gender non-conforming, transphobia, safety, LGBTQ+, LGBTQ No Introduction to Employee Resource Groups 1 1 Introduction to Employee Resource Groups full 7acb0da9-3bd8-44ac-b4fe-6dc8e15fd870 https://share.transistor.fm/s/6ecd0ada Description:


This track covers what Employee Resource Groups (or ERGs), why Employee Resource Groups are so valuable, and offers helpful guidance for how to set up an impactful ERG. It’ll cover how to foster a more equitable and inclusive workplace.

Learning Objectives: 

  • Learn what Employee Resource Groups (or ERGs) are
  • Learn why Employee Resource Groups are so valuable
  • Learn tips for how to set up an impactful ERG




]]> Description:


This track covers what Employee Resource Groups (or ERGs), why Employee Resource Groups are so valuable, and offers helpful guidance for how to set up an impactful ERG. It’ll cover how to foster a more equitable and inclusive workplace.

Learning Objectives: 

  • Learn what Employee Resource Groups (or ERGs) are
  • Learn why Employee Resource Groups are so valuable
  • Learn tips for how to set up an impactful ERG




]]> Thu, 09 Feb 2023 05:29:19 -0800 Assemble You Assemble You 808 Description:


This track covers what Employee Resource Groups (or ERGs), why Employee Resource Groups are so valuable, and offers helpful guidance for how to set up an impactful ERG. It’ll cover how to foster a more equitable and inclusive workplace.

Learning Objectives: 

  • Learn what Employee Resource Groups (or ERGs) are
  • Learn why Employee Resource Groups are so valuable
  • Learn tips for how to set up an impactful ERG




]]> No