Change Your Filter Transistor (https://transistor.fm) https://feeds.transistor.fm/change-your-filter-with-tall-paul Change Your Filter is the home service industry’s leading resource for education, insight, and entertainment. If you're a home service contractor looking for inspiration, perspective, and insights from fellow contractors and trade professionals, this podcast is for you. Subscribe to the Change Your Filter podcast and meet everyday people as they share their stories. Change your perspective. Change your point of view. Change your attitude. Change your trajectory. Change Your Filter. Powered by https://www.contractorcommerce.com/ © Contractor Commerce, Inc. d84486d6-874e-5d9d-af3a-f9f1662caf46 yes Welcome to the Change Your Filter Podcast en Tue, 13 Oct 2026 18:08:55 -0400 Tue, 13 Oct 2026 18:09:15 -0400 https://www.contractorcommerce.com/ https://img.transistorcdn.com/5jdlHjwj0CZqMSI_S6opOn_sV0pHbjJd3MAkBBYPGcA/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS81YjQw/YjE4NTgwNWEwODBk/ODdkNWQ2NzYwYjRi/YjJhMS5wbmc.jpg Change Your Filter https://www.contractorcommerce.com/ serial Contractor Commerce Change Your Filter is the home service industry’s leading resource for education, insight, and entertainment. If you're a home service contractor looking for inspiration, perspective, and insights from fellow contractors and trade professionals, this podcast is for you. Subscribe to the Change Your Filter podcast and meet everyday people as they share their stories. Change your perspective. Change your point of view. Change your attitude. Change your trajectory. Change Your Filter. Powered by https://www.contractorcommerce.com/ Change Your Filter is the home service industry’s leading resource for education, insight, and entertainment. home service, HVAC, business Contractor Commerce No No Welcome to the Change Your Filter Podcast 1 1 Welcome to the Change Your Filter Podcast trailer 592ca342-9eb5-4615-b6c1-7c1a9e278540 https://share.transistor.fm/s/d0685393 Sun, 24 Apr 2022 12:28:46 -0400 Contractor Commerce Contractor Commerce 383 Welcome to Change Your Filter! Change Your Filter is the home service industry’s leading resource for education, insight, and entertainment. A curiosity-led podcast, bringing you ordinary people, with extraordinary stories. Join us every week as Tall Paul introduces you to home service professionals across the globe to inspire you to see things differently, and elevate the industry! Hit that follow button! Make sure you give us a follow! @HVACPodcast on ALL platforms! Welcome to Change Your Filter! Change Your Filter is the home service industry’s leading resource for education, insight, and entertainment. A curiosity-led podcast, bringing you ordinary people, with extraordinary stories. Join us every week as Tal home service, HVAC, business No How Self-Acceptance Boosts Performance with Mike Guillen 1 1 1 1 How Self-Acceptance Boosts Performance with Mike Guillen full e309e200-16de-4e20-b343-5949e9f0f548 https://share.transistor.fm/s/7d9e792f Fri, 06 May 2022 05:45:00 -0400 Contractor Commerce Contractor Commerce 4851 In episode 1 of the Change Your Filter podcast, Tall Paul had the opportunity to speak with Mike Guillen, an HVAC comfort specialist with Air Assurance. Paul met Mike at an HVAC industry event a few months ago after Mike won the award as the “highest performing retail salesman” in the central US region. Mike now finds himself living in Tulsa, OK as one of the top residential HVAC salespeople in the country. Yet like many of us, his journey was neither smooth nor comfortable! Listen in to this episode to learn more about Mike's transformational journey, and how you can apply these practices to your own life. This podcast is powered by ContractorCommerce.com Looking to connect with Mike? Find him on Facebook here: https://www.facebook.com/Mike.Guillen Want to get involved with Team Suicide Prevention? Click here: https://www.teamsuicideprevention.com/ Looking to follow us? @HVACPodcast on ALL platforms In episode 1 of the Change Your Filter podcast, Tall Paul had the opportunity to speak with Mike Guillen, an HVAC comfort specialist with Air Assurance. Paul met Mike at an HVAC industry event a few months ago after Mike won the award as the “highest perf home service, HVAC, business No How to Build a Brand That Others Know, Love, and Trust 1 1 2 2 How to Build a Brand That Others Know, Love, and Trust full 16b0ab73-7afd-46e8-90b0-15c74684398f https://share.transistor.fm/s/a6786b63 Fri, 13 May 2022 06:00:00 -0400 Contractor Commerce Contractor Commerce 5566 You know those guys who stay back in the shadows, doing amazing things, but you never really know who they are? One such person is Ryan Chute and the Wizard Of Ads family. Listen in to this week's episode to learn more about how you can improve your media strategy through brand identity! This podcast is powered by ContractorCommerce.com Looking to connect with Ryan? Email him @RyanChute@WizardofAds.com Want to attend the Wizard Academy? Click here: https://www.wizardacademy.org/ Looking to follow us? @HVACPodcast on ALL platforms. You know those guys who stay back in the shadows, doing amazing things, but you never really know who they are? One such person is Ryan Chute and the Wizard Of Ads family. Listen in to this week's episode to learn more about how you can improve your media home service, HVAC, business No The Big Gamble: Quitting Your Job and Going Out on Your Own 1 1 3 3 The Big Gamble: Quitting Your Job and Going Out on Your Own full 0d93161e-cc0f-45c1-89c6-d3ed30a264f9 https://share.transistor.fm/s/358a0717 Fri, 20 May 2022 06:00:00 -0400 Contractor Commerce Contractor Commerce 3415 Beginning as a bodyguard, then transitioning to the military, all the way to settling upon HVAC entrepreneurship, Cody Novini has just about done it all! In episode 3 of the Change Your Filter podcast, Cody Novini of SoCal Airflow Pros joins Tall Pall to talk about the importance of company culture, elevating industry standards, and blackjack. This podcast is powered by ContractorCommerce.com Looking to connect with us? Shoot us a message @HVACPodcast on all platforms. New episodes every Friday at 6am eastern! Beginning as a bodyguard, then transitioning to the military, all the way to settling upon HVAC entrepreneurship, Cody Novini has just about done it all! In episode 3 of the Change Your Filter podcast, Cody Novini of SoCal Airflow Pros joins Tall Pall to home service, HVAC, business No Calling the Shots: How a 26-Year-Old Entrepreneur Is Solving One of the Biggest Problems in the Home Service Industry 1 1 4 4 Calling the Shots: How a 26-Year-Old Entrepreneur Is Solving One of the Biggest Problems in the Home Service Industry full f1f80968-54ac-40c1-9abf-4579c66f5c13 https://share.transistor.fm/s/1f42f9b7 Fri, 27 May 2022 06:00:00 -0400 Contractor Commerce Contractor Commerce 3344 Tevin Jackson believes his purpose in life is to provide as much value as possible to the home services industry. Tevin is the founder of Stellar Service Group, and Tall Paul had the chance to sit down with him in this episode of the Change Your Filter podcast to talk about how he is solving major issues within the industry. This podcast is powered by ContractorCommerce.com Looking to connect with us? Shoot us a message @HVACPodcast on all platforms New episode every Friday at 6am eastern! Be sure to leave us a review! Tevin Jackson believes his purpose in life is to provide as much value as possible to the home services industry. Tevin is the founder of Stellar Service Group, and Tall Paul had the chance to sit down with him in this episode of the Change Your Filter po home service, HVAC, business No Customers First: How to Build an Enduring Business 1 1 5 5 Customers First: How to Build an Enduring Business full c41c8695-9ed9-4e2d-a900-b8180116cdfa https://share.transistor.fm/s/0f6ccfa2 Fri, 03 Jun 2022 06:00:00 -0400 Contractor Commerce Contractor Commerce 4884 Today’s world is more digital & data-driven than ever. For Jeffrey Eisenberg, however, this is old news. In Episode 5 of the Change Your Filter podcast, we had the opportunity to talk to Jeffrey Eisenberg. Jeffrey has been working in the eCommerce & digital conversion space long before it was mainstream. This podcast is powered by ContractorCommerce.com Looking to connect with us? Follow us @HVACPodcast on all platforms! New episodes every Friday at 6 am eastern. Be sure to leave us a review! Today’s world is more digital & data-driven than ever. For Jeffrey Eisenberg, however, this is old news. In Episode 5 of the Change Your Filter podcast, we had the opportunity to talk to Jeffrey Eisenberg. Jeffrey has been working in the eCommerce &a home service, HVAC, business No How Software Companies Are Helping Contractors Think and Play BIGGER 1 1 6 6 How Software Companies Are Helping Contractors Think and Play BIGGER full 50b6ad9c-78ed-43a6-8d6c-66a5163f1834 https://share.transistor.fm/s/0cc2e8e5 Fri, 10 Jun 2022 06:00:00 -0400 Contractor Commerce Contractor Commerce 4036 80% of home service contractors don't make it past $1 million in revenue. Our friend Thomas Howard is on a mission to change that. In episode 6 of the Change Your Filter podcast, we had the chance to sit down with Thomas, who is the current VP of Customer Experience at Service Titan. This podcast is powered by ContractorCommerce.com Looking to connect with us? Follow @HVACPodcast on all platforms! New episodes every Friday at 6am eastern. Be sure to leave us a review! 80% of home service contractors don't make it past $1 million in revenue. Our friend Thomas Howard is on a mission to change that. In episode 6 of the Change Your Filter podcast, we had the chance to sit down with Thomas, who is the current VP of Customer home service, HVAC, business No Leading and Living on Your Own Terms 1 1 7 7 Leading and Living on Your Own Terms full 3a745a9f-d650-4864-9539-e591b56513fb https://share.transistor.fm/s/8a7c91ff Fri, 17 Jun 2022 06:00:00 -0400 Contractor Commerce Contractor Commerce 4189 Any successful business owner or CEO knows that in order to grow and succeed, you must have great leaders around you. In episode 7 of the Change Your Filter podcast, we are joined by Steve Wood. Steve is the VP of Sales and Marketing at Johnson Supply and is also a founding partner of the John Maxwell Team where he is a certified leadership coach and speaker. This podcast is powered by ContractorCommerce.com Looking to connect with us? Follow @HVACPodcast on all platforms! New episodes every Friday at 6am eastern. Be sure to leave us a review! Any successful business owner or CEO knows that in order to grow and succeed, you must have great leaders around you. In episode 7 of the Change Your Filter podcast, we are joined by Steve Wood. Steve is the VP of Sales and Marketing at Johnson Supply and home service, HVAC, business No Driving Disruption: How the Wrench Group Is Shaping the Future of Home Services 1 1 8 8 Driving Disruption: How the Wrench Group Is Shaping the Future of Home Services full 766d3950-3618-408b-874c-da24e80fc794 https://share.transistor.fm/s/2824f00f Fri, 24 Jun 2022 06:00:00 -0400 Contractor Commerce Contractor Commerce 4250 Great leaders. Great cultures. Great markets. Those are three tenets that the Wrench Group lives by. In episode 8 of the Change Your Filter podcast, we are joined by the Chief Marketing Officer of the Wrench Group, Meghann McNally! This podcast is powered by ContractorCommerce.com Looking to connect with us? Follow @HVACPodcast on all platforms! New episodes every Friday at 6am eastern. Be sure to leave us a review! Great leaders. Great cultures. Great markets. Those are three tenets that the Wrench Group lives by. In episode 8 of the Change Your Filter podcast, we are joined by the Chief Marketing Officer of the Wrench Group, Meghann McNally! This podcast is powere home service, HVAC, business No Saving Sunshine: From $1.1 Million In Debt to Positive EBITDA in Two Years 1 1 9 9 Saving Sunshine: From $1.1 Million In Debt to Positive EBITDA in Two Years full 4db5be03-5b96-4028-83bc-964016ed623b https://share.transistor.fm/s/9ec89f75 Fri, 01 Jul 2022 06:00:00 -0400 Contractor Commerce Contractor Commerce 2906 It’s not what happens to you, it’s how you handle it that matters. Today’s guest overcame numerous obstacles, yet still finished on top. In episode 9 of the Change Your Filter podcast, we are joined by the Business Growth Director at Raincatcher, Susan Frew! This podcast is powered by ContractorCommerce.com Looking to connect with us? Follow @HVACPodcast on all platforms! New episodes every Friday at 6am eastern. Be sure to leave us a review! It’s not what happens to you, it’s how you handle it that matters. Today’s guest overcame numerous obstacles, yet still finished on top. In episode 9 of the Change Your Filter podcast, we are joined by the Business Growth Director at Raincatcher, Susan Fr home service, HVAC, business No Leading Through Loss 1 1 10 10 Leading Through Loss full 38bd771d-8497-48da-8313-f93a3e1c82bc https://share.transistor.fm/s/7cf4d5fa Fri, 08 Jul 2022 06:00:00 -0400 Contractor Commerce Contractor Commerce 5065 Big life events can often be painful, yet there’s always an opportunity to learn and grow via hardship. In Episode 10 of the Change Your Filter Podcast, we are joined by the Senior Director of Executive Success at Service Titan, who is also the Founder & CEO at Ethical Influence Global, Keith Mercurio. This podcast is powered by ContractorCommerce.com Looking to connect with us? Follow @HVACPodcast on all platforms! New episodes every Friday at 6am eastern. Be sure to leave us a review! Big life events can often be painful, yet there’s always an opportunity to learn and grow via hardship. In Episode 10 of the Change Your Filter Podcast, we are joined by the Senior Director of Executive Success at Service Titan, who is also the Founder &a home service, HVAC, business No The Journey of a Champion 1 1 11 11 The Journey of a Champion full 088c57ad-332f-475b-bbe0-7f6fb8e8e39a https://share.transistor.fm/s/f8cd56c4 Fri, 15 Jul 2022 06:00:00 -0400 Contractor Commerce Contractor Commerce 4264 In episode 11 of the Change Your Filter podcast we are joined by Ben Hubbert! Ben is the Founder of Leadhub, and formally the founder of Champion AC. In this episode, you can expect to learn what it is like to go through the process of selling and exiting a company you built from the ground, and all the struggles that come along with this experience - both personally and professionally. Looking to connect with us? Follow us @HVACPodcast on all platforms! New episodes every Friday at 6am eastern! In episode 11 of the Change Your Filter podcast we are joined by Ben Hubbert! Ben is the Founder of Leadhub, and formally the founder of Champion AC. In this episode, you can expect to learn what it is like to go through the process of selling and exiting home service, HVAC, business No Creating Systems and Structure for Success 1 1 12 12 Creating Systems and Structure for Success full 45955bb2-74b2-4fd6-9ef6-9d016838f642 https://share.transistor.fm/s/ac35f2b9 Fri, 05 Aug 2022 06:00:00 -0400 Contractor Commerce Contractor Commerce 3706 Will Blanton is the Chief Executive Officer of Blanton’s Air, Plumbing & Electric. Blanton’s is based out of Fayetteville, North Carolina and specializes in heating, cooling, plumbing, and electrical services. Will inherited the company from his grandfather in 1997 and took it to places no one could have imagined! Will talks about this progression, both professionally & personally, on episode 12 of the Change Your Filter podcast! Looking to connect with us? Follow us @HVACPodcast on all platforms! New episodes every Friday at 6am eastern! Will Blanton is the Chief Executive Officer of Blanton’s Air, Plumbing & Electric. Blanton’s is based out of Fayetteville, North Carolina and specializes in heating, cooling, plumbing, and electrical services. Will inherited the company from his grand home service, HVAC, business No Reinventing Victor: One Man’s Journey to Change Himself and the Industry 1 1 13 13 Reinventing Victor: One Man’s Journey to Change Himself and the Industry full 65a0b56e-a859-4157-a716-302a4d356172 https://share.transistor.fm/s/e3e7a9f3 Fri, 19 Aug 2022 06:00:00 -0400 Contractor Commerce Contractor Commerce 4247 On episode 13 of the Change Your Filter podcast we are joined by Victor Rancour! Victor Rancour is the owner of Absolute Airflow Plumbing, Heating & Air Conditioning in Westminister, CA. Looking to connect with us? @HVACPodcast on all platforms! New episodes every Friday at 6am Eastern! On episode 13 of the Change Your Filter podcast we are joined by Victor Rancour! Victor Rancour is the owner of Absolute Airflow Plumbing, Heating & Air Conditioning in Westminister, CA. Looking to connect with us? @HVACPodcast on all platforms! New home service, HVAC, business No Putting Principles Into Practice 1 1 14 14 Putting Principles Into Practice full f59fffb9-6a41-43d1-90a1-726d974f3424 https://share.transistor.fm/s/10f2d6c3 Fri, 02 Sep 2022 06:00:00 -0400 Contractor Commerce Contractor Commerce 4190 In episode 14 of Change Your Filter, we are joined by Todd Liles! Todd is the Founder and CEO of Service Excellence Training in Buda, Texas. Looking to connect with us? @HVACPodcast on all platforms! In episode 14 of Change Your Filter, we are joined by Todd Liles! Todd is the Founder and CEO of Service Excellence Training in Buda, Texas. Looking to connect with us? @HVACPodcast on all platforms! home service, HVAC, business No Nail It Before Your Scale It 1 1 15 15 Nail It Before Your Scale It full f0cdc76a-1ee6-4963-9378-9862d45557d5 https://share.transistor.fm/s/96b84815 Fri, 16 Sep 2022 06:00:00 -0400 Contractor Commerce Contractor Commerce 4029 Vince Heuser is the owner of Absolute Service in the Louisville, Kentucky area. In this episode, you can expect to learn how Vince grew Absolute Services from a garage door company making $1 million dollars in annual revenue to a full-fledged home services company surpassing $17 million dollars in annual revenue. Want to connect with us? Give us a follow @HVACPodcast on all platforms! Vince Heuser is the owner of Absolute Service in the Louisville, Kentucky area. In this episode, you can expect to learn how Vince grew Absolute Services from a garage door company making $1 million dollars in annual revenue to a full-fledged home service home service, HVAC, business No "And" Not "Or": How to Launch an Online Sales Channel 1 1 16 16 "And" Not "Or": How to Launch an Online Sales Channel full 36d685f5-7c01-4c81-9ed8-ef27f68fe172 https://share.transistor.fm/s/9477ce12 Fri, 30 Sep 2022 06:00:00 -0400 Contractor Commerce Contractor Commerce 3301 In episode 16 of the Change Your Filter podcast we are joined by Reed Borton. Reed Borton is the Owner & President of Premier Heating and Air in the Denver Metro area. Looking to connect with us? Give us a follow @HVACPodcast on all platforms! In episode 16 of the Change Your Filter podcast we are joined by Reed Borton. Reed Borton is the Owner & President of Premier Heating and Air in the Denver Metro area. Looking to connect with us? Give us a follow @HVACPodcast on all platforms! home service, HVAC, business No Understanding the Modern Consumer with Paul Redman 1 1 17 17 Understanding the Modern Consumer with Paul Redman full 7acc165c-0fb6-428f-88d5-a3dbc90bf047 https://share.transistor.fm/s/65e0fe17 Tue, 18 Oct 2022 06:00:00 -0400 Contractor Commerce Contractor Commerce 2136 Have you gotten a chance to learn more about our beloved host and all we do here at Contractor Commerce? In this special episode 17 of the Change Your Filter podcast, we have the host of the Reflective Marketing podcast, Krystal Hobbs, interviewing our VP of Sales, Paul Redman! Looking to connect with us? Shoot us a message! @HVACPodcast on all platforms. Have you gotten a chance to learn more about our beloved host and all we do here at Contractor Commerce? In this special episode 17 of the Change Your Filter podcast, we have the host of the Reflective Marketing podcast, Krystal Hobbs, interviewing our VP home service, HVAC, business No Unlocked: My Conversation With a Genius 1 1 18 18 Unlocked: My Conversation With a Genius full 084fa4fd-1f4c-4b72-ac8a-48bcd481985f https://share.transistor.fm/s/58cab025 Tue, 01 Nov 2022 06:00:00 -0400 Contractor Commerce Contractor Commerce 3358 Pop-A-Lock is the largest locksmith and mobile technician network in the US. Our host, Tall Paul, had the chance to sit down with the Director of Operations at Pop-A-Lock, Robert Reynolds. We hope you enjoy this episode! Looking to connect with us? @HVACPodcast on all platforms! Pop-A-Lock is the largest locksmith and mobile technician network in the US. Our host, Tall Paul, had the chance to sit down with the Director of Operations at Pop-A-Lock, Robert Reynolds. We hope you enjoy this episode! Looking to connect with us? @HV home service, HVAC, business No Pain, Purpose, Profit 1 1 19 19 Pain, Purpose, Profit full 214a6441-2d4d-4749-9966-7dcbb28eb2ef https://share.transistor.fm/s/49a76774 Tue, 15 Nov 2022 06:00:00 -0500 Contractor Commerce Contractor Commerce 3538 In this episode, we are joined by Kip Morris. Kip Morris is CEO of Five Star Home Services which is Ohio’s fastest-growing home services company. Tune in to learn about hyperlocal greenfielding, being a second-chance employer, and finding faith. Want to watch the full-length video of this episode? Head over to our Contractor Commerce Youtube Channel! Looking to connect with us? @HVACPodcast on all platforms! In this episode, we are joined by Kip Morris. Kip Morris is CEO of Five Star Home Services which is Ohio’s fastest-growing home services company. Tune in to learn about hyperlocal greenfielding, being a second-chance employer, and finding faith. Want to home service, HVAC, business No Scott Lindsey’s 3 Things and the “New Collar” 1 1 20 20 Scott Lindsey’s 3 Things and the “New Collar” full 6cf86fe0-1699-4c88-a7f3-8db11a371491 https://share.transistor.fm/s/6eb592dc Tue, 29 Nov 2022 06:00:00 -0500 Contractor Commerce Contractor Commerce 4498 Scott Lindsey is the Vice President of Business Development at Intermountain Home Services. Intermountain Home Services is the largest and fastest-growing home services group in the Intermountain West region. In this episode, we talk to Scott about all things sales, the evolution of home services, and elevating the industry. Looking to connect with us? @HVACPodcast across all platforms! New episodes every other Tuesday at 6 AM Eastern! Scott Lindsey is the Vice President of Business Development at Intermountain Home Services. Intermountain Home Services is the largest and fastest-growing home services group in the Intermountain West region. In this episode, we talk to Scott about all th home service, HVAC, business No How eCommerce Is Saving Home Services 1 1 21 21 How eCommerce Is Saving Home Services full 6ed883f0-ff7d-4906-afe8-10818712605c https://share.transistor.fm/s/57f1d4e4 Tue, 20 Dec 2022 06:00:00 -0500 Contractor Commerce Contractor Commerce 2245 We know you all loved our previous Tall Paul episode, so he’s back again as the interviewee! In this episode, Paul is interviewed by the Editorial Director of HVACR Group (ACHR News) Kyle Gargaro. Looking to connect with us? Follow us @HVACPodcast across all platforms! New episodes every other Tuesday! We know you all loved our previous Tall Paul episode, so he’s back again as the interviewee! In this episode, Paul is interviewed by the Editorial Director of HVACR Group (ACHR News) Kyle Gargaro. Looking to connect with us? Follow us @HVACPodcast across home service, HVAC, business No Strategizing for Success: Is Coaching Overrated? 1 1 22 22 Strategizing for Success: Is Coaching Overrated? full 99a79085-ac55-4cda-9cd8-2f04c381b85a https://share.transistor.fm/s/dd3252b1 Tue, 17 Jan 2023 06:00:00 -0500 Contractor Commerce Contractor Commerce 3536 On episode 22 of the Change Your Filter podcast we are joined by Dominic Rubino. Dominic Rubino is a business coach, strategy consultant, TED Talk speaker, podcast host, and owner of 10xBLT & Profit Tool Belt. Looking to connect with us? Follow us @HVACPodcast across all platforms! New episodes every other Tuesday! On episode 22 of the Change Your Filter podcast we are joined by Dominic Rubino. Dominic Rubino is a business coach, strategy consultant, TED Talk speaker, podcast host, and owner of 10xBLT & Profit Tool Belt. Looking to connect with us? Follow us @H home service, HVAC, business No What Can We Learn From the Auto Industry? 1 1 23 23 What Can We Learn From the Auto Industry? full 81a9cae1-55b0-49bb-bbcd-a4a214a877d2 https://share.transistor.fm/s/e539f91d Tue, 07 Feb 2023 06:00:00 -0500 Contractor Commerce Contractor Commerce 2576 In part 1 of this two-part interview, we sit down with Jonathan Torrey of SearchLight to examine the rise of eCommerce & online shopping within the automobile industry in order to better understand how we can continue to push forward & innovate the home services industry. Looking to connect with us? Follow us @HVACPodcast across all platforms! New episodes every other Tuesday! In part 1 of this two-part interview, we sit down with Jonathan Torrey of SearchLight to examine the rise of eCommerce & online shopping within the automobile industry in order to better understand how we can continue to push forward & innovate th home service, HVAC, business No Change Is in the Air (or Is It?) 1 1 24 24 Change Is in the Air (or Is It?) full 23d47e99-1767-42d6-ad75-82a00a0780f3 https://share.transistor.fm/s/e72fc9ef In episode 24 of Change Your Filter, we sit down with the founder of SmartAC.com, Josh Teekell, to learn about "Smart Maintenance" and where we can expect the home services industry to head in the future.

You can now WATCH our episodes on YouTube! 
Looking to connect with us? @HVACPodcast across all platforms.

]]> In episode 24 of Change Your Filter, we sit down with the founder of SmartAC.com, Josh Teekell, to learn about "Smart Maintenance" and where we can expect the home services industry to head in the future.

You can now WATCH our episodes on YouTube! 
Looking to connect with us? @HVACPodcast across all platforms.

]]> Tue, 21 Feb 2023 06:00:00 -0500 Contractor Commerce Contractor Commerce 3811 In episode 24 of Change Your Filter, we sit down with the founder of SmartAC.com, Josh Teekell, to learn about "Smart Maintenance" and where we can expect the home services industry to head in the future.

You can now WATCH our episodes on YouTube! 
Looking to connect with us? @HVACPodcast across all platforms.

]]> home service, HVAC, business No The Search for Insight: Making Data-Driven Decisions 1 1 25 25 The Search for Insight: Making Data-Driven Decisions full 7dd125bf-c6fc-40d2-9b93-a8b3c3c48e2a https://share.transistor.fm/s/8ea8148c In episode 25 of Change Your Filter, we share part 2 of our interview with Jonathan, where we dive deep into SearchLight, and where data analysis & CRM technology is headed for our industry. 

Learn more and read Jon's blog: https://thedatadriventrades.substack.com/
You can now WATCH our episodes on YouTube! 
Looking to connect with us? @HVACPodcast across all platforms.
Powered by ContractorCommerce.com

]]> In episode 25 of Change Your Filter, we share part 2 of our interview with Jonathan, where we dive deep into SearchLight, and where data analysis & CRM technology is headed for our industry. 

Learn more and read Jon's blog: https://thedatadriventrades.substack.com/
You can now WATCH our episodes on YouTube! 
Looking to connect with us? @HVACPodcast across all platforms.
Powered by ContractorCommerce.com

]]> Fri, 10 Mar 2023 06:00:00 -0500 Contractor Commerce Contractor Commerce 2305 In episode 25 of Change Your Filter, we share part 2 of our interview with Jonathan, where we dive deep into SearchLight, and where data analysis & CRM technology is headed for our industry. 

Learn more and read Jon's blog: https://thedatadriventrades.substack.com/
You can now WATCH our episodes on YouTube! 
Looking to connect with us? @HVACPodcast across all platforms.
Powered by ContractorCommerce.com

]]> home service, HVAC, business No Detach from Outcomes & Find Your Purpose with Dan Friesen 2 2 1 1 Detach from Outcomes & Find Your Purpose with Dan Friesen full 8b721656-8827-4f79-97a0-0c4b1c2f07b6 https://share.transistor.fm/s/c7ab2317 In our first episode of Season 2, we had the pleasure of sitting down with Dan Friesen, a training and development guru. Today, you can find him as the Owner and Team Lead of Charlton & Hill Home Services and the VP of Training at P1 Service Group.

This is a jam-packed episode, with tons of insight into both personal & professional aspects of life. Dan and Paul dive into several topics including exiting/selling a home service business, the significance of relationships, human preoccupation with outcomes, discovering a personal mission, and much more.

You can now WATCH our episodes on YouTube! https://www.youtube.com/@contractorcommerce
Looking to connect with us? @HVACPodcast across all platforms!
Powered by ContractorCommerce.com

]]> In our first episode of Season 2, we had the pleasure of sitting down with Dan Friesen, a training and development guru. Today, you can find him as the Owner and Team Lead of Charlton & Hill Home Services and the VP of Training at P1 Service Group.

This is a jam-packed episode, with tons of insight into both personal & professional aspects of life. Dan and Paul dive into several topics including exiting/selling a home service business, the significance of relationships, human preoccupation with outcomes, discovering a personal mission, and much more.

You can now WATCH our episodes on YouTube! https://www.youtube.com/@contractorcommerce
Looking to connect with us? @HVACPodcast across all platforms!
Powered by ContractorCommerce.com

]]> Fri, 23 Jun 2023 06:00:00 -0400 Contractor Commerce Contractor Commerce 4023 In our first episode of Season 2, we had the pleasure of sitting down with Dan Friesen, a training and development guru. Today, you can find him as the Owner and Team Lead of Charlton & Hill Home Services and the VP of Training at P1 Service Group.

This is a jam-packed episode, with tons of insight into both personal & professional aspects of life. Dan and Paul dive into several topics including exiting/selling a home service business, the significance of relationships, human preoccupation with outcomes, discovering a personal mission, and much more.

You can now WATCH our episodes on YouTube! https://www.youtube.com/@contractorcommerce
Looking to connect with us? @HVACPodcast across all platforms!
Powered by ContractorCommerce.com

]]> home service, HVAC, business No The Subscription Shift: Is leasing HVAC Here to Stay? 2 2 2 2 The Subscription Shift: Is leasing HVAC Here to Stay? full 85757301-0396-41d7-97ca-155625409bb9 https://share.transistor.fm/s/53760360 In episode 2 of season 2, we sat down with the VP of Business Development at Service 1st Financial, Tom Towe. In this episode, Thomas & Paul delve into the inefficiencies of the buying process within the HVAC industry, and the proactive measures taken by Service 1st Financial and Contractor Commerce to address these challenges. Get ready to discover valuable insights on innovative strategies and initiatives aimed at streamlining the buying process in the HVAC industry!

You can now watch our episodes on YouTube!

Follow us on social! @HVACPodcast on all platforms.
Powered by Contractor Commerce

]]> In episode 2 of season 2, we sat down with the VP of Business Development at Service 1st Financial, Tom Towe. In this episode, Thomas & Paul delve into the inefficiencies of the buying process within the HVAC industry, and the proactive measures taken by Service 1st Financial and Contractor Commerce to address these challenges. Get ready to discover valuable insights on innovative strategies and initiatives aimed at streamlining the buying process in the HVAC industry!

You can now watch our episodes on YouTube!

Follow us on social! @HVACPodcast on all platforms.
Powered by Contractor Commerce

]]> Tue, 11 Jul 2023 06:00:00 -0400 Contractor Commerce Contractor Commerce 3445 In episode 2 of season 2, we sat down with the VP of Business Development at Service 1st Financial, Tom Towe. In this episode, Thomas & Paul delve into the inefficiencies of the buying process within the HVAC industry, and the proactive measures taken by Service 1st Financial and Contractor Commerce to address these challenges. Get ready to discover valuable insights on innovative strategies and initiatives aimed at streamlining the buying process in the HVAC industry!

You can now watch our episodes on YouTube!

Follow us on social! @HVACPodcast on all platforms.
Powered by Contractor Commerce

]]> home service, HVAC, business No Becoming the Best: Winning BIG in a Small Town 2 2 3 3 Becoming the Best: Winning BIG in a Small Town full 5ce7705d-a673-489f-8fd1-92a4e3c16e63 https://share.transistor.fm/s/7e1afb6e In our third episode of Season 2, John Caruthers walks us through the experience of building Best Virginia Heating & Cooling. You’ll get hear Tall Paul Paul & John discuss how John got his start in the trades, the complicated process of buying & building Best Virginia Heating and Cooling, and what’s currently happening in the business right now.

All of our episodes are now on YouTube!
Follow us on social! @HVACPodcast across all platforms.
Powered by Contractor Commerce

]]> In our third episode of Season 2, John Caruthers walks us through the experience of building Best Virginia Heating & Cooling. You’ll get hear Tall Paul Paul & John discuss how John got his start in the trades, the complicated process of buying & building Best Virginia Heating and Cooling, and what’s currently happening in the business right now.

All of our episodes are now on YouTube!
Follow us on social! @HVACPodcast across all platforms.
Powered by Contractor Commerce

]]> Tue, 25 Jul 2023 06:00:00 -0400 Contractor Commerce Contractor Commerce 3059 In our third episode of Season 2, John Caruthers walks us through the experience of building Best Virginia Heating & Cooling. You’ll get hear Tall Paul Paul & John discuss how John got his start in the trades, the complicated process of buying & building Best Virginia Heating and Cooling, and what’s currently happening in the business right now.

All of our episodes are now on YouTube!
Follow us on social! @HVACPodcast across all platforms.
Powered by Contractor Commerce

]]> home service, HVAC, business No Season 3 Premiere | Derek Cole (HVAC Franchisee of the Year) 3 3 1 1 Season 3 Premiere | Derek Cole (HVAC Franchisee of the Year) full 31ebf9c0-3c50-4d9f-90b2-816b9d26e22f https://share.transistor.fm/s/f31c3134 What if the “right” move in HVAC was the one most contractors refuse to do?

Derek Cole (Simmons One Hour, NC) was diagnosed with multiple sclerosis at 31, and still built one of the most consistent growth stories in the industry, earning One Hour Franchisee of the Year out of 400+ franchisees.

In the Season 3 premiere of Change Your Filter, Derek and Paul Redman get into the real playbook:

✅  Why Derek believes customers aren’t listening until they know the price
✅  What happened when he put pricing online (and what he didn’t lose)
✅  How a rural market with long “windshield time” can still win big
✅  The systems that create trust: reviews, standards, response, and communication
✅  His content strategy (thousands of posts) and why “answering questions” beats marketing tricks
✅  The AI twist: “Derek AI” trained on 900,000+ words of content to help customers and employees instantly
✅  The leadership mindset that keeps him moving forward through MS: next rep, next play

Watch now and tell us this: Are you team “pricing online” or team “keep it hidden”?

eCommerce for Contractors ... Learn More.

Follow us on social!
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]]> What if the “right” move in HVAC was the one most contractors refuse to do?

Derek Cole (Simmons One Hour, NC) was diagnosed with multiple sclerosis at 31, and still built one of the most consistent growth stories in the industry, earning One Hour Franchisee of the Year out of 400+ franchisees.

In the Season 3 premiere of Change Your Filter, Derek and Paul Redman get into the real playbook:

✅  Why Derek believes customers aren’t listening until they know the price
✅  What happened when he put pricing online (and what he didn’t lose)
✅  How a rural market with long “windshield time” can still win big
✅  The systems that create trust: reviews, standards, response, and communication
✅  His content strategy (thousands of posts) and why “answering questions” beats marketing tricks
✅  The AI twist: “Derek AI” trained on 900,000+ words of content to help customers and employees instantly
✅  The leadership mindset that keeps him moving forward through MS: next rep, next play

Watch now and tell us this: Are you team “pricing online” or team “keep it hidden”?

eCommerce for Contractors ... Learn More.

Follow us on social!
LinkedIn
Facebook
Instagram

]]> Fri, 06 Mar 2026 06:45:00 -0500 Contractor Commerce Contractor Commerce 4101 What if the “right” move in HVAC was the one most contractors refuse to do?

Derek Cole (Simmons One Hour, NC) was diagnosed with multiple sclerosis at 31, and still built one of the most consistent growth stories in the industry, earning One Hour Franchisee of the Year out of 400+ franchisees.

In the Season 3 premiere of Change Your Filter, Derek and Paul Redman get into the real playbook:

✅  Why Derek believes customers aren’t listening until they know the price
✅  What happened when he put pricing online (and what he didn’t lose)
✅  How a rural market with long “windshield time” can still win big
✅  The systems that create trust: reviews, standards, response, and communication
✅  His content strategy (thousands of posts) and why “answering questions” beats marketing tricks
✅  The AI twist: “Derek AI” trained on 900,000+ words of content to help customers and employees instantly
✅  The leadership mindset that keeps him moving forward through MS: next rep, next play

Watch now and tell us this: Are you team “pricing online” or team “keep it hidden”?

eCommerce for Contractors ... Learn More.

Follow us on social!
LinkedIn
Facebook
Instagram

]]> home service, HVAC, business No He Built a $250M Exit featuring Chris Halligan 3 3 2 2 He Built a $250M Exit featuring Chris Halligan full c177c719-dba0-4d2d-8d1c-8c2369c11b3b https://share.transistor.fm/s/6264a009 Chris Halligan joins Change Your Filter for a wide-ranging conversation on startups, sales, leadership, entrepreneurship, and what really creates enterprise value.

From helping build Payzer into a $250M exit to breaking down how great operators think about go-to-market, hiring, pricing, metrics, and AI, Chris shares the kind of insight most founders learn the hard way.

This episode dives into:
✅ The “submarine vs. helicopter” phases of a career
✅ What actually drives sales performance
✅ Why most teams track the wrong metrics
✅ How AI is changing software, selling, and competitive moats
✅ What today’s founders and young professionals need to understand to win

If you’re a founder, operator, salesperson, or entrepreneur trying to build something meaningful, this episode is packed with hard-earned wisdom.

eCommerce for Contractors ... Learn More.

Follow us on social!
LinkedIn
Facebook
Instagram

]]> Chris Halligan joins Change Your Filter for a wide-ranging conversation on startups, sales, leadership, entrepreneurship, and what really creates enterprise value.

From helping build Payzer into a $250M exit to breaking down how great operators think about go-to-market, hiring, pricing, metrics, and AI, Chris shares the kind of insight most founders learn the hard way.

This episode dives into:
✅ The “submarine vs. helicopter” phases of a career
✅ What actually drives sales performance
✅ Why most teams track the wrong metrics
✅ How AI is changing software, selling, and competitive moats
✅ What today’s founders and young professionals need to understand to win

If you’re a founder, operator, salesperson, or entrepreneur trying to build something meaningful, this episode is packed with hard-earned wisdom.

eCommerce for Contractors ... Learn More.

Follow us on social!
LinkedIn
Facebook
Instagram

]]> Fri, 20 Mar 2026 13:15:00 -0400 Contractor Commerce Contractor Commerce 3282 Chris Halligan joins Change Your Filter for a wide-ranging conversation on startups, sales, leadership, entrepreneurship, and what really creates enterprise value.

From helping build Payzer into a $250M exit to breaking down how great operators think about go-to-market, hiring, pricing, metrics, and AI, Chris shares the kind of insight most founders learn the hard way.

This episode dives into:
✅ The “submarine vs. helicopter” phases of a career
✅ What actually drives sales performance
✅ Why most teams track the wrong metrics
✅ How AI is changing software, selling, and competitive moats
✅ What today’s founders and young professionals need to understand to win

If you’re a founder, operator, salesperson, or entrepreneur trying to build something meaningful, this episode is packed with hard-earned wisdom.

eCommerce for Contractors ... Learn More.

Follow us on social!
LinkedIn
Facebook
Instagram

]]> home service, HVAC, business No How AI Is Reshaping Home Services with Dr. Chris Lovejoy 3 3 3 3 How AI Is Reshaping Home Services with Dr. Chris Lovejoy full 82c8348d-2577-4733-80e9-9a1b5f164e6e https://share.transistor.fm/s/6dc7c883 Dr. Chris Lovejoy went from physician to AI engineer, and in this episode of Change Your Filter, he shares how AI is reshaping industries … including the trades.

He and his team at Anterior are helping build the next generation of eCommerce across multiple industries, especially home services, powered by smarter search, guided buying experiences, and the rise of agentic commerce.

In this episode, we also get into where AI is already driving change, where humans still have the advantage, and what contractors, owners, and teams need to know as home services moves into an AI-driven future.

eCommerce for Contractors ... Learn More.

Follow us on social!
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Connect with Chris

]]> Dr. Chris Lovejoy went from physician to AI engineer, and in this episode of Change Your Filter, he shares how AI is reshaping industries … including the trades.

He and his team at Anterior are helping build the next generation of eCommerce across multiple industries, especially home services, powered by smarter search, guided buying experiences, and the rise of agentic commerce.

In this episode, we also get into where AI is already driving change, where humans still have the advantage, and what contractors, owners, and teams need to know as home services moves into an AI-driven future.

eCommerce for Contractors ... Learn More.

Follow us on social!
LinkedIn
Facebook
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Connect with Chris

]]> Tue, 07 Apr 2026 21:03:19 -0400 Contractor Commerce Contractor Commerce 3071 Dr. Chris Lovejoy went from physician to AI engineer, and in this episode of Change Your Filter, he shares how AI is reshaping industries … including the trades.

He and his team at Anterior are helping build the next generation of eCommerce across multiple industries, especially home services, powered by smarter search, guided buying experiences, and the rise of agentic commerce.

In this episode, we also get into where AI is already driving change, where humans still have the advantage, and what contractors, owners, and teams need to know as home services moves into an AI-driven future.

eCommerce for Contractors ... Learn More.

Follow us on social!
LinkedIn
Facebook
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Connect with Chris

]]> home service, HVAC, business No She Left Her Salon to Build a $1M HVAC Company | Jennifer Motti of Evolve HVAC 3 3 4 4 She Left Her Salon to Build a $1M HVAC Company | Jennifer Motti of Evolve HVAC full 809b9601-2d34-4bd0-8a8c-b6973fb5bcb3 https://share.transistor.fm/s/9e73b8de Change Your Filter is entering a new chapter with new hosts Lisa Forrest and Scott Ossim.


In Lisa Forrest’s first episode as host, she sits down with Jennifer Motti, owner of Evolve Air Conditioning, Heating & Plumbing in Las Vegas, to talk about her journey from salon owner to 51% owner of a $1M HVAC and plumbing business.


Jennifer shares what it’s really like to work with her husband, grow through a challenging market, compete in one of the toughest HVAC cities in the country, make hard staffing decisions, and choose profitability over chasing growth at any cost.


Lisa and Jennifer also talk about women in HVAC, trade school expectations, contractor networking, leadership, business ownership, and why changing your perspective can change the trajectory of your company.


Powered by Contractor Commerce.

eCommerce for Contractors ... Learn More.

Follow us on social!
LinkedIn
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Connect with Jennifer

]]> Change Your Filter is entering a new chapter with new hosts Lisa Forrest and Scott Ossim.


In Lisa Forrest’s first episode as host, she sits down with Jennifer Motti, owner of Evolve Air Conditioning, Heating & Plumbing in Las Vegas, to talk about her journey from salon owner to 51% owner of a $1M HVAC and plumbing business.


Jennifer shares what it’s really like to work with her husband, grow through a challenging market, compete in one of the toughest HVAC cities in the country, make hard staffing decisions, and choose profitability over chasing growth at any cost.


Lisa and Jennifer also talk about women in HVAC, trade school expectations, contractor networking, leadership, business ownership, and why changing your perspective can change the trajectory of your company.


Powered by Contractor Commerce.

eCommerce for Contractors ... Learn More.

Follow us on social!
LinkedIn
Facebook
Instagram

Connect with Jennifer

]]> Thu, 18 Jun 2026 06:00:00 -0400 Contractor Commerce Contractor Commerce 2516 Change Your Filter is entering a new chapter with new hosts Lisa Forrest and Scott Ossim.


In Lisa Forrest’s first episode as host, she sits down with Jennifer Motti, owner of Evolve Air Conditioning, Heating & Plumbing in Las Vegas, to talk about her journey from salon owner to 51% owner of a $1M HVAC and plumbing business.


Jennifer shares what it’s really like to work with her husband, grow through a challenging market, compete in one of the toughest HVAC cities in the country, make hard staffing decisions, and choose profitability over chasing growth at any cost.


Lisa and Jennifer also talk about women in HVAC, trade school expectations, contractor networking, leadership, business ownership, and why changing your perspective can change the trajectory of your company.


Powered by Contractor Commerce.

eCommerce for Contractors ... Learn More.

Follow us on social!
LinkedIn
Facebook
Instagram

Connect with Jennifer

]]> home service, HVAC, business No The HVAC Sales Secret Most Technicians Are Missing | Brigham Dickinson of Power Selling Pros 3 3 5 5 The HVAC Sales Secret Most Technicians Are Missing | Brigham Dickinson of Power Selling Pros full 76db4697-8de9-4f2b-a933-6a1ab1f81c9f https://share.transistor.fm/s/211c6ff6 In this episode of Change Your Filter, Scott Ossim sits down with Brigham Dickinson of Power Selling Pros to talk about one of the biggest missed opportunities in home services: the very first interaction with the customer.


Brigham explains why the first 30 to 50 seconds of a call or in-home visit can determine whether a homeowner keeps shopping or decides your company is the one they trust. He also breaks down how CSRs and technicians can create a real “wow experience,” why AI answering tools should work alongside your team instead of replacing the human connection, and how technicians can present options without feeling like pushy salespeople.


If you’re an HVAC, plumbing, electrical, or home service contractor looking to improve call booking, reduce cancellations, train your CSRs, help technicians build trust, and turn more opportunities into revenue, this episode is packed with practical takeaways.


In this episode, we cover:

✅Why customers are still shopping when they first call

✅How to become the last call a homeowner makes

✅The three emotional needs every customer has

✅Where AI CSRs help, and where humans still win

✅How technicians can sell without “selling”

✅Why four options are better than one

✅How to create a customer experience that builds trust fast


Powered by Contractor Commerce.

eCommerce for Contractors ... Learn More.

Follow us on social!
LinkedIn
Facebook
Instagram

]]> In this episode of Change Your Filter, Scott Ossim sits down with Brigham Dickinson of Power Selling Pros to talk about one of the biggest missed opportunities in home services: the very first interaction with the customer.


Brigham explains why the first 30 to 50 seconds of a call or in-home visit can determine whether a homeowner keeps shopping or decides your company is the one they trust. He also breaks down how CSRs and technicians can create a real “wow experience,” why AI answering tools should work alongside your team instead of replacing the human connection, and how technicians can present options without feeling like pushy salespeople.


If you’re an HVAC, plumbing, electrical, or home service contractor looking to improve call booking, reduce cancellations, train your CSRs, help technicians build trust, and turn more opportunities into revenue, this episode is packed with practical takeaways.


In this episode, we cover:

✅Why customers are still shopping when they first call

✅How to become the last call a homeowner makes

✅The three emotional needs every customer has

✅Where AI CSRs help, and where humans still win

✅How technicians can sell without “selling”

✅Why four options are better than one

✅How to create a customer experience that builds trust fast


Powered by Contractor Commerce.

eCommerce for Contractors ... Learn More.

Follow us on social!
LinkedIn
Facebook
Instagram

]]> Fri, 03 Jul 2026 07:00:00 -0400 Contractor Commerce Contractor Commerce 2306 In this episode of Change Your Filter, Scott Ossim sits down with Brigham Dickinson of Power Selling Pros to talk about one of the biggest missed opportunities in home services: the very first interaction with the customer.


Brigham explains why the first 30 to 50 seconds of a call or in-home visit can determine whether a homeowner keeps shopping or decides your company is the one they trust. He also breaks down how CSRs and technicians can create a real “wow experience,” why AI answering tools should work alongside your team instead of replacing the human connection, and how technicians can present options without feeling like pushy salespeople.


If you’re an HVAC, plumbing, electrical, or home service contractor looking to improve call booking, reduce cancellations, train your CSRs, help technicians build trust, and turn more opportunities into revenue, this episode is packed with practical takeaways.


In this episode, we cover:

✅Why customers are still shopping when they first call

✅How to become the last call a homeowner makes

✅The three emotional needs every customer has

✅Where AI CSRs help, and where humans still win

✅How technicians can sell without “selling”

✅Why four options are better than one

✅How to create a customer experience that builds trust fast


Powered by Contractor Commerce.

eCommerce for Contractors ... Learn More.

Follow us on social!
LinkedIn
Facebook
Instagram

]]> home service, HVAC, business No Beyond Revenue: Derek Cormier on Building a Modern HVAC Business 3 3 6 6 Beyond Revenue: Derek Cormier on Building a Modern HVAC Business full fc843d99-db06-4287-a3f2-4a8da21919b7 https://share.transistor.fm/s/64094e31 Derek Cormier, owner of Climate Experts in Melbourne, Florida, joins Lisa for a candid conversation about building a modern home service company and redefining what growth should actually mean.


After restarting Climate Experts with one employee in 2019, Derek helped the company double year after year. But as the business expanded, his perspective began to change. Revenue was still important, but it was no longer the only (or even the best) measure of success.


Derek explains why sustainable growth also means developing stronger leaders, improving profitability, creating better opportunities for employees, simplifying the customer experience, and giving owners more time with their families.


In this episode:

  • Restarting and rebuilding Climate Experts
  • Hiring around your strengths and weaknesses
  • Turning company culture into a recruiting advantage
  • Building trust through authentic content
  • Using AI to coach technicians and managers
  • Creating a more transparent buying experience
  • Prioritizing profit over revenue
  • Building a business that supports your life


Powered by Contractor Commerce.

eCommerce for Growing Home Service Contractors ... Learn More.

Follow us on social!
LinkedIn
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Instagram

Connect with Derek!

]]> Derek Cormier, owner of Climate Experts in Melbourne, Florida, joins Lisa for a candid conversation about building a modern home service company and redefining what growth should actually mean.


After restarting Climate Experts with one employee in 2019, Derek helped the company double year after year. But as the business expanded, his perspective began to change. Revenue was still important, but it was no longer the only (or even the best) measure of success.


Derek explains why sustainable growth also means developing stronger leaders, improving profitability, creating better opportunities for employees, simplifying the customer experience, and giving owners more time with their families.


In this episode:

  • Restarting and rebuilding Climate Experts
  • Hiring around your strengths and weaknesses
  • Turning company culture into a recruiting advantage
  • Building trust through authentic content
  • Using AI to coach technicians and managers
  • Creating a more transparent buying experience
  • Prioritizing profit over revenue
  • Building a business that supports your life


Powered by Contractor Commerce.

eCommerce for Growing Home Service Contractors ... Learn More.

Follow us on social!
LinkedIn
Facebook
Instagram

Connect with Derek!

]]> Fri, 17 Jul 2026 07:00:00 -0400 Contractor Commerce Watch on YouTube Contractor Commerce 2354 Derek Cormier, owner of Climate Experts in Melbourne, Florida, joins Lisa for a candid conversation about building a modern home service company and redefining what growth should actually mean.


After restarting Climate Experts with one employee in 2019, Derek helped the company double year after year. But as the business expanded, his perspective began to change. Revenue was still important, but it was no longer the only (or even the best) measure of success.


Derek explains why sustainable growth also means developing stronger leaders, improving profitability, creating better opportunities for employees, simplifying the customer experience, and giving owners more time with their families.


In this episode:

  • Restarting and rebuilding Climate Experts
  • Hiring around your strengths and weaknesses
  • Turning company culture into a recruiting advantage
  • Building trust through authentic content
  • Using AI to coach technicians and managers
  • Creating a more transparent buying experience
  • Prioritizing profit over revenue
  • Building a business that supports your life


Powered by Contractor Commerce.

eCommerce for Growing Home Service Contractors ... Learn More.

Follow us on social!
LinkedIn
Facebook
Instagram

Connect with Derek!

]]> home service, HVAC, business No How CSRs Turn Online Quotes Into Booked Jobs | Erica Leonor 3 3 7 7 How CSRs Turn Online Quotes Into Booked Jobs | Erica Leonor full 9ef98359-e071-449e-a632-cb80d3a9a2e9 https://share.transistor.fm/s/820c6636 In this episode of Change Your Filter, Lisa sits down with Erica Leonor, founder of Voxa, to discuss stronger CSR training, better communication, and the human side of home-service sales.


Erica explains why CSRs are salespeople and why they should be involved when a Contractor Commerce online quote comes in. When your team knows how to build excitement around the quote, answer questions, and confidently guide the homeowner toward the next step, e-commerce becomes part of a stronger customer journey, not a replacement for it.


In this conversation:


✅ Why CSRs should see themselves as salespeople

✅ How to turn an online quote into a booked appointment

✅ Why every department should understand your e-commerce process

✅ Where AI can help and where human connection still wins

✅ How coaching and incentives can improve CSR performance

✅ Why contractors should get better at pitching the value they already provide

✅ Erica’s perspective on women in the trades, resilience, faith, and balance


Powered by Contractor Commerce.

Contractor Commerce helps contractors guide homeowners through pricing, options, and next steps directly from their website ... learn more.

Follow us on social!
LinkedIn
Facebook
Instagram

Connect with Erica!

]]> In this episode of Change Your Filter, Lisa sits down with Erica Leonor, founder of Voxa, to discuss stronger CSR training, better communication, and the human side of home-service sales.


Erica explains why CSRs are salespeople and why they should be involved when a Contractor Commerce online quote comes in. When your team knows how to build excitement around the quote, answer questions, and confidently guide the homeowner toward the next step, e-commerce becomes part of a stronger customer journey, not a replacement for it.


In this conversation:


✅ Why CSRs should see themselves as salespeople

✅ How to turn an online quote into a booked appointment

✅ Why every department should understand your e-commerce process

✅ Where AI can help and where human connection still wins

✅ How coaching and incentives can improve CSR performance

✅ Why contractors should get better at pitching the value they already provide

✅ Erica’s perspective on women in the trades, resilience, faith, and balance


Powered by Contractor Commerce.

Contractor Commerce helps contractors guide homeowners through pricing, options, and next steps directly from their website ... learn more.

Follow us on social!
LinkedIn
Facebook
Instagram

Connect with Erica!

]]> Sun, 09 Aug 2026 18:17:01 -0400 Contractor Commerce Contractor Commerce 3120 In this episode of Change Your Filter, Lisa sits down with Erica Leonor, founder of Voxa, to discuss stronger CSR training, better communication, and the human side of home-service sales.


Erica explains why CSRs are salespeople and why they should be involved when a Contractor Commerce online quote comes in. When your team knows how to build excitement around the quote, answer questions, and confidently guide the homeowner toward the next step, e-commerce becomes part of a stronger customer journey, not a replacement for it.


In this conversation:


✅ Why CSRs should see themselves as salespeople

✅ How to turn an online quote into a booked appointment

✅ Why every department should understand your e-commerce process

✅ Where AI can help and where human connection still wins

✅ How coaching and incentives can improve CSR performance

✅ Why contractors should get better at pitching the value they already provide

✅ Erica’s perspective on women in the trades, resilience, faith, and balance


Powered by Contractor Commerce.

Contractor Commerce helps contractors guide homeowners through pricing, options, and next steps directly from their website ... learn more.

Follow us on social!
LinkedIn
Facebook
Instagram

Connect with Erica!

]]> home service, HVAC, business No The Hidden Revenue in Your HVAC Call Center | Josh Crouch 3 3 8 8 The Hidden Revenue in Your HVAC Call Center | Josh Crouch full cb327817-6cd7-4d2d-9b5d-ceda2e9a9782 https://share.transistor.fm/s/de691fe2 Most contractors think they need more leads, but Josh Crouch says many are already losing revenue inside the calls they have.

Josh joins Scott to unpack missed calls, misleading booking-rate data, CSR training, dispatching for dollars, and where AI answering services help or hurt. They also explain why homeowners expect pricing information online and how ecommerce can move the buying process forward before a technician ever reaches the home.

Change Your Filter is Powered by Contractor Commerce.

Contractor Commerce helps contractors guide homeowners through pricing, options, and next steps directly from their website ... learn more.

Follow us on social!
LinkedIn
Facebook
Instagram

Connect with Josh!

]]> Most contractors think they need more leads, but Josh Crouch says many are already losing revenue inside the calls they have.

Josh joins Scott to unpack missed calls, misleading booking-rate data, CSR training, dispatching for dollars, and where AI answering services help or hurt. They also explain why homeowners expect pricing information online and how ecommerce can move the buying process forward before a technician ever reaches the home.

Change Your Filter is Powered by Contractor Commerce.

Contractor Commerce helps contractors guide homeowners through pricing, options, and next steps directly from their website ... learn more.

Follow us on social!
LinkedIn
Facebook
Instagram

Connect with Josh!

]]> Wed, 26 Aug 2026 16:00:00 -0400 Contractor Commerce Watch on YouTube Contractor Commerce 2797 Most contractors think they need more leads, but Josh Crouch says many are already losing revenue inside the calls they have.

Josh joins Scott to unpack missed calls, misleading booking-rate data, CSR training, dispatching for dollars, and where AI answering services help or hurt. They also explain why homeowners expect pricing information online and how ecommerce can move the buying process forward before a technician ever reaches the home.

Change Your Filter is Powered by Contractor Commerce.

Contractor Commerce helps contractors guide homeowners through pricing, options, and next steps directly from their website ... learn more.

Follow us on social!
LinkedIn
Facebook
Instagram

Connect with Josh!

]]> home service, HVAC, business No How Home Service Contractors Can Get More Referrals | Chelsea Fusselbaugh 3 3 9 9 How Home Service Contractors Can Get More Referrals | Chelsea Fusselbaugh full d915d181-bce4-4026-bbcc-d4bc019839e3 https://share.transistor.fm/s/8b5260a6 Your customers trust you. But are you making it easy for them to send more business your way?


Chelsea Fusselbaugh, co-founder of TradeEngage, joins Lisa on this episode of Change Your Filter to talk about building a referral program that goes beyond hoping someone mentions your name to a neighbor.


They explore the two sides of referral marketing: customers recommending your business and trusted contractors referring work to one another. Chelsea shares why maintenance-plan members are a natural place to start, how rewards fit into the relationship, and why referrals belong in your company culture rather than being treated as an occasional bonus.

In this episode, we talk about:

  • Giving happy customers a clear reason and an easy way to refer you.
  • Turning maintenance-plan loyalty into opportunities for growth.
  • Building contractor partnerships and using automation without losing the personal connection.

For HVAC, plumbing, electrical, and other home-service business owners, this is a conversation about looking at referrals differently and getting more intentional about the relationships you have already earned.


Change Your Filter is Powered by Contractor Commerce.

Contractor Commerce helps contractors guide homeowners through pricing, options, and next steps directly from their website ... learn more.

Follow us on social!
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Connect with Chelsea!

]]> Your customers trust you. But are you making it easy for them to send more business your way?


Chelsea Fusselbaugh, co-founder of TradeEngage, joins Lisa on this episode of Change Your Filter to talk about building a referral program that goes beyond hoping someone mentions your name to a neighbor.


They explore the two sides of referral marketing: customers recommending your business and trusted contractors referring work to one another. Chelsea shares why maintenance-plan members are a natural place to start, how rewards fit into the relationship, and why referrals belong in your company culture rather than being treated as an occasional bonus.

In this episode, we talk about:

  • Giving happy customers a clear reason and an easy way to refer you.
  • Turning maintenance-plan loyalty into opportunities for growth.
  • Building contractor partnerships and using automation without losing the personal connection.

For HVAC, plumbing, electrical, and other home-service business owners, this is a conversation about looking at referrals differently and getting more intentional about the relationships you have already earned.


Change Your Filter is Powered by Contractor Commerce.

Contractor Commerce helps contractors guide homeowners through pricing, options, and next steps directly from their website ... learn more.

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Connect with Chelsea!

]]> Thu, 10 Sep 2026 13:29:38 -0400 Contractor Commerce Watch on YouTube Contractor Commerce 2354 Your customers trust you. But are you making it easy for them to send more business your way?


Chelsea Fusselbaugh, co-founder of TradeEngage, joins Lisa on this episode of Change Your Filter to talk about building a referral program that goes beyond hoping someone mentions your name to a neighbor.


They explore the two sides of referral marketing: customers recommending your business and trusted contractors referring work to one another. Chelsea shares why maintenance-plan members are a natural place to start, how rewards fit into the relationship, and why referrals belong in your company culture rather than being treated as an occasional bonus.

In this episode, we talk about:

  • Giving happy customers a clear reason and an easy way to refer you.
  • Turning maintenance-plan loyalty into opportunities for growth.
  • Building contractor partnerships and using automation without losing the personal connection.

For HVAC, plumbing, electrical, and other home-service business owners, this is a conversation about looking at referrals differently and getting more intentional about the relationships you have already earned.


Change Your Filter is Powered by Contractor Commerce.

Contractor Commerce helps contractors guide homeowners through pricing, options, and next steps directly from their website ... learn more.

Follow us on social!
LinkedIn
Facebook
Instagram

Connect with Chelsea!

]]> home service, HVAC, business No AI, Trust & the New Homeowner Search with Zach Klinger & Justin Fuller of Nexstar 3 3 10 10 AI, Trust & the New Homeowner Search with Zach Klinger & Justin Fuller of Nexstar full 6bba6d84-0ac2-4df3-951e-6c19675f4d02 https://share.transistor.fm/s/52de9426 Homeowners aren't finding contractors the same way they did five or ten years ago.


In this episode of Change Your Filter, Lisa is joined by Nexstar Network digital marketing coaches Zach Klinger and Justin Fuller to talk about how AI is reshaping search, what homeowners expect from contractors today, and which marketing fundamentals still matter most.


Zach & Justin break down why contractors should:

  • Stop obsessing over rankings alone and focus on what actually drives booked jobs and revenue
  • Tap into their existing customer database, which may be one of the biggest opportunities they already have
  • Connect marketing to the entire customer experience, from the CSR and technician to follow-up and repeat business

If you're trying to figure out where contractor marketing is headed next, this one is for you. 

Change Your Filter is Powered by Contractor Commerce.

Contractor Commerce helps contractors guide homeowners through pricing, options, and next steps directly from their website ... learn more.

Follow us on social!
LinkedIn
Facebook
Instagram

Learn more about Nexstar

]]> Homeowners aren't finding contractors the same way they did five or ten years ago.


In this episode of Change Your Filter, Lisa is joined by Nexstar Network digital marketing coaches Zach Klinger and Justin Fuller to talk about how AI is reshaping search, what homeowners expect from contractors today, and which marketing fundamentals still matter most.


Zach & Justin break down why contractors should:

  • Stop obsessing over rankings alone and focus on what actually drives booked jobs and revenue
  • Tap into their existing customer database, which may be one of the biggest opportunities they already have
  • Connect marketing to the entire customer experience, from the CSR and technician to follow-up and repeat business

If you're trying to figure out where contractor marketing is headed next, this one is for you. 

Change Your Filter is Powered by Contractor Commerce.

Contractor Commerce helps contractors guide homeowners through pricing, options, and next steps directly from their website ... learn more.

Follow us on social!
LinkedIn
Facebook
Instagram

Learn more about Nexstar

]]> Thu, 17 Sep 2026 12:42:04 -0400 Contractor Commerce Contractor Commerce 2151 Homeowners aren't finding contractors the same way they did five or ten years ago.


In this episode of Change Your Filter, Lisa is joined by Nexstar Network digital marketing coaches Zach Klinger and Justin Fuller to talk about how AI is reshaping search, what homeowners expect from contractors today, and which marketing fundamentals still matter most.


Zach & Justin break down why contractors should:

  • Stop obsessing over rankings alone and focus on what actually drives booked jobs and revenue
  • Tap into their existing customer database, which may be one of the biggest opportunities they already have
  • Connect marketing to the entire customer experience, from the CSR and technician to follow-up and repeat business

If you're trying to figure out where contractor marketing is headed next, this one is for you. 

Change Your Filter is Powered by Contractor Commerce.

Contractor Commerce helps contractors guide homeowners through pricing, options, and next steps directly from their website ... learn more.

Follow us on social!
LinkedIn
Facebook
Instagram

Learn more about Nexstar

]]> home service, HVAC, business No Dan Antonelli | Branding, Growth, and the Second Chance That Changed His Leadership 3 3 11 11 Dan Antonelli | Branding, Growth, and the Second Chance That Changed His Leadership full 562d88a5-c2bd-44d0-93e1-de87f830b4b9 https://share.transistor.fm/s/7163f43d Dan Antonelli has spent decades helping home service companies stop blending in.


As the founder of KickCharge Creative and author of Branded Not Blanded, Dan has seen firsthand what happens when a company's brand finally catches up to the quality of the service it provides.


In this episode, Dan joins Lisa & Scott to talk about why branding goes far beyond a logo or truck wrap. They get into memorability, marketing costs, branded search, pricing, booking and close rates, recruiting, company culture, brand names and knowing when an established business has simply outgrown its identity.


Then the conversation takes a much more personal turn.


Dan shares how open-heart surgery forced him to step away from his company, what happened when he finally let his leadership team lead, and why the experience changed the way he thinks about success, family, gratitude and the time we assume we'll always have.


It's a conversation about building a brand people remember, building a company that doesn't depend entirely on you, and changing the way you measure a successful life.


Follow us on social!
LinkedIn
Facebook
Instagram

Connect with Dan
Learn More about KickCharge Creative

]]> Dan Antonelli has spent decades helping home service companies stop blending in.


As the founder of KickCharge Creative and author of Branded Not Blanded, Dan has seen firsthand what happens when a company's brand finally catches up to the quality of the service it provides.


In this episode, Dan joins Lisa & Scott to talk about why branding goes far beyond a logo or truck wrap. They get into memorability, marketing costs, branded search, pricing, booking and close rates, recruiting, company culture, brand names and knowing when an established business has simply outgrown its identity.


Then the conversation takes a much more personal turn.


Dan shares how open-heart surgery forced him to step away from his company, what happened when he finally let his leadership team lead, and why the experience changed the way he thinks about success, family, gratitude and the time we assume we'll always have.


It's a conversation about building a brand people remember, building a company that doesn't depend entirely on you, and changing the way you measure a successful life.


Follow us on social!
LinkedIn
Facebook
Instagram

Connect with Dan
Learn More about KickCharge Creative

]]> Thu, 01 Oct 2026 05:00:00 -0400 Contractor Commerce Contractor Commerce 2687 Dan Antonelli has spent decades helping home service companies stop blending in.


As the founder of KickCharge Creative and author of Branded Not Blanded, Dan has seen firsthand what happens when a company's brand finally catches up to the quality of the service it provides.


In this episode, Dan joins Lisa & Scott to talk about why branding goes far beyond a logo or truck wrap. They get into memorability, marketing costs, branded search, pricing, booking and close rates, recruiting, company culture, brand names and knowing when an established business has simply outgrown its identity.


Then the conversation takes a much more personal turn.


Dan shares how open-heart surgery forced him to step away from his company, what happened when he finally let his leadership team lead, and why the experience changed the way he thinks about success, family, gratitude and the time we assume we'll always have.


It's a conversation about building a brand people remember, building a company that doesn't depend entirely on you, and changing the way you measure a successful life.


Follow us on social!
LinkedIn
Facebook
Instagram

Connect with Dan
Learn More about KickCharge Creative

]]> home service, HVAC, business No Why Most Contractors Get Stuck ... And How the Best Keep Scaling | Jim Leslie, Home Service Freedom 3 3 12 12 Why Most Contractors Get Stuck ... And How the Best Keep Scaling | Jim Leslie, Home Service Freedom full ca713ecd-7051-40ad-a20e-1776c82fa7c3 https://share.transistor.fm/s/9793ae31 What does it actually take to grow a home service business from $30 million to $250 million? Jim Leslie has seen it firsthand.


As the former CMO/CTO of A1 Garage Door Service, Jim spent nearly a decade working alongside Tommy Mello as the company scaled. Now, as CEO of Home Service Freedom, he's helping other contractors apply many of those same lessons to their own businesses.


On this episode of Change Your Filter, Lisa sits down with Jim to talk about what separates contractors who continue growing from those who hit a wall.


They get into:

  • The systems and leadership decisions that helped A1 scale
  • Why so many contractors get stuck between $3M and $10M
  • The KPIs every home service business should be tracking
  • How AI is changing the way homeowners find and evaluate contractors
  • Why pricing transparency and the customer experience matter more than ever
  • The mindset shift owners need to make to build a business that doesn't depend entirely on them

Jim also shares what he and Tommy learned along the way, how Home Service Freedom came together, and why the future of home services still depends on getting the human side of the business right.


WATCH full episodes on YouTube!

Follow us on social!
LinkedIn
Facebook
Instagram

Sign up for Freedom 2026 Oct. 25-28 in Vegas!
Connect with Jim
Learn More about Home Service Freedom

]]> What does it actually take to grow a home service business from $30 million to $250 million? Jim Leslie has seen it firsthand.


As the former CMO/CTO of A1 Garage Door Service, Jim spent nearly a decade working alongside Tommy Mello as the company scaled. Now, as CEO of Home Service Freedom, he's helping other contractors apply many of those same lessons to their own businesses.


On this episode of Change Your Filter, Lisa sits down with Jim to talk about what separates contractors who continue growing from those who hit a wall.


They get into:

  • The systems and leadership decisions that helped A1 scale
  • Why so many contractors get stuck between $3M and $10M
  • The KPIs every home service business should be tracking
  • How AI is changing the way homeowners find and evaluate contractors
  • Why pricing transparency and the customer experience matter more than ever
  • The mindset shift owners need to make to build a business that doesn't depend entirely on them

Jim also shares what he and Tommy learned along the way, how Home Service Freedom came together, and why the future of home services still depends on getting the human side of the business right.


WATCH full episodes on YouTube!

Follow us on social!
LinkedIn
Facebook
Instagram

Sign up for Freedom 2026 Oct. 25-28 in Vegas!
Connect with Jim
Learn More about Home Service Freedom

]]> Tue, 13 Oct 2026 18:08:20 -0400 Contractor Commerce Watch on YouTube Contractor Commerce 3319 What does it actually take to grow a home service business from $30 million to $250 million? Jim Leslie has seen it firsthand.


As the former CMO/CTO of A1 Garage Door Service, Jim spent nearly a decade working alongside Tommy Mello as the company scaled. Now, as CEO of Home Service Freedom, he's helping other contractors apply many of those same lessons to their own businesses.


On this episode of Change Your Filter, Lisa sits down with Jim to talk about what separates contractors who continue growing from those who hit a wall.


They get into:

  • The systems and leadership decisions that helped A1 scale
  • Why so many contractors get stuck between $3M and $10M
  • The KPIs every home service business should be tracking
  • How AI is changing the way homeowners find and evaluate contractors
  • Why pricing transparency and the customer experience matter more than ever
  • The mindset shift owners need to make to build a business that doesn't depend entirely on them

Jim also shares what he and Tommy learned along the way, how Home Service Freedom came together, and why the future of home services still depends on getting the human side of the business right.


WATCH full episodes on YouTube!

Follow us on social!
LinkedIn
Facebook
Instagram

Sign up for Freedom 2026 Oct. 25-28 in Vegas!
Connect with Jim
Learn More about Home Service Freedom

]]> home service, HVAC, business No