Casa-Cast Transistor (https://transistor.fm) https://feeds.transistor.fm/casa-cast Casago’s private podcast helping our patners with educational information that can help everyone find success. @Casa-Cast 2024 c88ff6eb-0da1-5337-96aa-f21f69fe610d no en Mon, 09 Mar 2026 20:21:33 -0700 Mon, 09 Mar 2026 20:22:09 -0700 http://Casago.com https://img.transistorcdn.com/NXWJ4sL9iJkurZObe9kMf6t94XekK48fVTA3XROpDP8/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzQ4MzYyLzE3MDQz/OTI0NDMtYXJ0d29y/ay5qcGc.jpg Casa-Cast http://Casago.com episodic Steve Schwab Casago’s private podcast helping our patners with educational information that can help everyone find success. Casago’s private podcast helping our patners with educational information that can help everyone find success. Steve Schwab No No The Rise of Mid-Term Rentals: How Furnished Finder Is Changing the Game 2 2 The Rise of Mid-Term Rentals: How Furnished Finder Is Changing the Game full 7d4d8bb8-7f01-44eb-83b4-70cafc7f1118 https://share.transistor.fm/s/f2855679 In this episode of CasaCast, Steve Schwab sits down with Jeff Hurst, CEO of Furnished Finder, to talk about one of the fastest growing segments of the lodging market: mid-term rentals.

Jeff shares his path from leadership roles at HomeAway, Vrbo, and Expedia to leading Furnished Finder, a platform that began by solving a simple problem for traveling nurses and has since grown into a nationwide network of furnished housing for professionals on the move.

The conversation explores how changing work patterns, housing shortages, and a more mobile workforce are driving demand for 30-day-plus stays. Healthcare workers, construction teams, corporate travelers, and relocating families increasingly need flexible housing that sits somewhere between a hotel and a traditional lease.

For property managers and owners, the opportunity is significant. Mid-term rentals can help smooth seasonal dips, diversify booking sources, and bring in reliable guests who stay longer and treat homes more like residents than tourists.

Jeff and Steve discuss how the model works, why the market is expanding so quickly, and what operators should be thinking about as the line between short-term and longer-stay accommodations continues to evolve.

]]> In this episode of CasaCast, Steve Schwab sits down with Jeff Hurst, CEO of Furnished Finder, to talk about one of the fastest growing segments of the lodging market: mid-term rentals.

Jeff shares his path from leadership roles at HomeAway, Vrbo, and Expedia to leading Furnished Finder, a platform that began by solving a simple problem for traveling nurses and has since grown into a nationwide network of furnished housing for professionals on the move.

The conversation explores how changing work patterns, housing shortages, and a more mobile workforce are driving demand for 30-day-plus stays. Healthcare workers, construction teams, corporate travelers, and relocating families increasingly need flexible housing that sits somewhere between a hotel and a traditional lease.

For property managers and owners, the opportunity is significant. Mid-term rentals can help smooth seasonal dips, diversify booking sources, and bring in reliable guests who stay longer and treat homes more like residents than tourists.

Jeff and Steve discuss how the model works, why the market is expanding so quickly, and what operators should be thinking about as the line between short-term and longer-stay accommodations continues to evolve.

]]> Mon, 09 Mar 2026 20:21:33 -0700 Steve Schwab Steve Schwab 1868 In this episode of CasaCast, Steve Schwab sits down with Jeff Hurst, CEO of Furnished Finder, to talk about one of the fastest growing segments of the lodging market: mid-term rentals.

Jeff shares his path from leadership roles at HomeAway, Vrbo, and Expedia to leading Furnished Finder, a platform that began by solving a simple problem for traveling nurses and has since grown into a nationwide network of furnished housing for professionals on the move.

The conversation explores how changing work patterns, housing shortages, and a more mobile workforce are driving demand for 30-day-plus stays. Healthcare workers, construction teams, corporate travelers, and relocating families increasingly need flexible housing that sits somewhere between a hotel and a traditional lease.

For property managers and owners, the opportunity is significant. Mid-term rentals can help smooth seasonal dips, diversify booking sources, and bring in reliable guests who stay longer and treat homes more like residents than tourists.

Jeff and Steve discuss how the model works, why the market is expanding so quickly, and what operators should be thinking about as the line between short-term and longer-stay accommodations continues to evolve.

]]> No From Family Roots to Franchise Success: Laura Bowers on Excellence in Vacation Rentals 2 2 From Family Roots to Franchise Success: Laura Bowers on Excellence in Vacation Rentals full 3601a2e5-3373-4f00-9506-8d4aa9e5ea01 https://share.transistor.fm/s/329cfdd1 Laura Bowers grew up in the vacation rental business—literally answering reservation phones as a teenager while her mother built one of the Smoky Mountains’ early short-term rental companies. In this episode of CasaCast, Laura joins host Steve Schwab to share her multi-generation journey through the industry, from family-run operations to leadership roles at Vacasa and AvantStay, and now as a Partner Success Manager at Casago.

Laura breaks down what it truly means to support franchise partners: diagnosing operational pain points, improving systems and processes, coaching teams, and showing up as someone who’s been in the trenches herself. She shares real-world examples of how small operational changes can unlock major efficiencies, why data and systems matter, and how Casago’s ecosystem helps partners build stronger, more resilient businesses.

The conversation closes with Laura’s personal connection to Casago’s Credo—specifically “E for Excellence”—and her belief that raising standards, taking ownership, and working as a true team are what drive long-term success in this industry.

A must-listen for franchise partners, operators, and anyone serious about building a sustainable vacation rental business with heart, discipline, and experience.

]]> Laura Bowers grew up in the vacation rental business—literally answering reservation phones as a teenager while her mother built one of the Smoky Mountains’ early short-term rental companies. In this episode of CasaCast, Laura joins host Steve Schwab to share her multi-generation journey through the industry, from family-run operations to leadership roles at Vacasa and AvantStay, and now as a Partner Success Manager at Casago.

Laura breaks down what it truly means to support franchise partners: diagnosing operational pain points, improving systems and processes, coaching teams, and showing up as someone who’s been in the trenches herself. She shares real-world examples of how small operational changes can unlock major efficiencies, why data and systems matter, and how Casago’s ecosystem helps partners build stronger, more resilient businesses.

The conversation closes with Laura’s personal connection to Casago’s Credo—specifically “E for Excellence”—and her belief that raising standards, taking ownership, and working as a true team are what drive long-term success in this industry.

A must-listen for franchise partners, operators, and anyone serious about building a sustainable vacation rental business with heart, discipline, and experience.

]]> Wed, 18 Feb 2026 13:44:54 -0700 Steve Schwab Steve Schwab 904 Laura Bowers grew up in the vacation rental business—literally answering reservation phones as a teenager while her mother built one of the Smoky Mountains’ early short-term rental companies. In this episode of CasaCast, Laura joins host Steve Schwab to share her multi-generation journey through the industry, from family-run operations to leadership roles at Vacasa and AvantStay, and now as a Partner Success Manager at Casago.

Laura breaks down what it truly means to support franchise partners: diagnosing operational pain points, improving systems and processes, coaching teams, and showing up as someone who’s been in the trenches herself. She shares real-world examples of how small operational changes can unlock major efficiencies, why data and systems matter, and how Casago’s ecosystem helps partners build stronger, more resilient businesses.

The conversation closes with Laura’s personal connection to Casago’s Credo—specifically “E for Excellence”—and her belief that raising standards, taking ownership, and working as a true team are what drive long-term success in this industry.

A must-listen for franchise partners, operators, and anyone serious about building a sustainable vacation rental business with heart, discipline, and experience.

]]> No Breezeway Best Practices 2 2 Breezeway Best Practices full 8fcacd28-d620-496a-8f41-3c051b56866d https://share.transistor.fm/s/cd172684 Mon, 09 Feb 2026 12:34:22 -0700 Steve Schwab Steve Schwab 2785 No Turning Chaos Into Consistency: Jeremy Gall’s Seven Principles for Modern Property Management 2 2 Turning Chaos Into Consistency: Jeremy Gall’s Seven Principles for Modern Property Management full 3763db61-d6f4-4599-b963-ad148bf1a026 https://share.transistor.fm/s/1074d528 In this episode, Steve Schwab talks with Breezeway founder Jeremy Gall about the operational backbone of vacation rental management and how getting it right unlocks better hospitality, stronger owner relationships, and more efficient teams.

Jeremy shares the arc of his career, from corporate attorney to travel-tech entrepreneur to accidental lumberjack, and how those experiences shaped Breezeway’s mission: empowering property managers with the tools, systems, and clarity required to deliver consistent, high-quality service at scale.

They explore Jeremy’s seven principles of operational excellence, the essential balance between automation and human effort, why operators should rethink their relationship to “the grind,” and what Breezeway is building next for Casago partners.

This episode offers a rare inside look at how the most progressive operators view operations: not as an afterthought, but as the foundation that allows hospitality, owner relationships, and revenue to flourish.

]]> In this episode, Steve Schwab talks with Breezeway founder Jeremy Gall about the operational backbone of vacation rental management and how getting it right unlocks better hospitality, stronger owner relationships, and more efficient teams.

Jeremy shares the arc of his career, from corporate attorney to travel-tech entrepreneur to accidental lumberjack, and how those experiences shaped Breezeway’s mission: empowering property managers with the tools, systems, and clarity required to deliver consistent, high-quality service at scale.

They explore Jeremy’s seven principles of operational excellence, the essential balance between automation and human effort, why operators should rethink their relationship to “the grind,” and what Breezeway is building next for Casago partners.

This episode offers a rare inside look at how the most progressive operators view operations: not as an afterthought, but as the foundation that allows hospitality, owner relationships, and revenue to flourish.

]]> Tue, 09 Dec 2025 07:12:10 -0700 Steve Schwab Steve Schwab 2785 In this episode, Steve Schwab talks with Breezeway founder Jeremy Gall about the operational backbone of vacation rental management and how getting it right unlocks better hospitality, stronger owner relationships, and more efficient teams.

Jeremy shares the arc of his career, from corporate attorney to travel-tech entrepreneur to accidental lumberjack, and how those experiences shaped Breezeway’s mission: empowering property managers with the tools, systems, and clarity required to deliver consistent, high-quality service at scale.

They explore Jeremy’s seven principles of operational excellence, the essential balance between automation and human effort, why operators should rethink their relationship to “the grind,” and what Breezeway is building next for Casago partners.

This episode offers a rare inside look at how the most progressive operators view operations: not as an afterthought, but as the foundation that allows hospitality, owner relationships, and revenue to flourish.

]]> Breezeway, Vacation rentals, Property management, Hospitality, operations, Operational excellence, Cleaning & inspections, Maintenance workflows No Alex Johnson’s introduction as Casago’s VP of Franchise Operations 2 2 Alex Johnson’s introduction as Casago’s VP of Franchise Operations full b96f70d8-4b5a-41b6-87ca-37dcdfd1844c https://share.transistor.fm/s/745440fa Meet Alex Johnson, whose journey is the key to understanding the depth of experience and operational expertise she brings to Casago. Her career has been shaped by a decade of industry leadership and a personal commitment to principle based decision making.

Alex’s career began in the “big data” and new media sector at Rentrek (now CommCore), where she worked with television and movie studios. This role involved extensive travel, with up to 80% of her time spent on the road, which provided her with a strong analytical foundation. Her personal values were instilled in her by her mother, a “woman of principle” who dedicated herself to law school while raising two young children. This upbringing instilled in Alex a deep-seated commitment to doing what is right, a value she now shares with her own family.

Alex Johnson’s role as VP of Franchise Operations is centered around a clear and actionable strategy: to provide tailored support to a diverse network of franchise partners. Her vision goes beyond a one-size-fits-all approach, focusing instead on empowering local operators with proven frameworks that they can adapt to their unique market realities.

Alex’s  goal for her team is to be a “partner and their guide” for every franchisee. She sees her team, which includes Jackie Nord’s team of what she calls “the heroes to the franchises,” as a central business consultancy. The team’s mission is to provide consistent, knowledgeable support throughout the franchisee journey. 

Alex discusses “standardized flexibility.”  This concept is providing standardized principles and processes that serve as guardrails, which can then be adapted to meet the unique needs of different markets. The operational realities of a dense urban market like San Diego are vastly different from those of a mountain resort like Snowshoe. An inflexible, top-down approach can lead to the downfall of a portfolio by failing to build trust with homeowners and guests. By offering a flexible framework based on universal principles, franchisees can adapt their standard operating procedures (SOPs) to meet the specific demands of their community.

Alex’s most significant value proposition stems from her firsthand experience at Vacasa. She has witnessed the company grow from 800 to 40,000 units, gaining a unique insight into the critical points of processes and systems. 

As she puts it, “It’s not always that the process is broken; it’s that the scale changes.” This perspective allows her to guide franchisees, regardless of whether they have 20 homes or 200, with proven strategies that align with their specific stage of development.

Alex’s operational framework is built upon a strong foundation of personal and corporate values, which she believes are perfectly aligned with the Casago culture.

]]> Meet Alex Johnson, whose journey is the key to understanding the depth of experience and operational expertise she brings to Casago. Her career has been shaped by a decade of industry leadership and a personal commitment to principle based decision making.

Alex’s career began in the “big data” and new media sector at Rentrek (now CommCore), where she worked with television and movie studios. This role involved extensive travel, with up to 80% of her time spent on the road, which provided her with a strong analytical foundation. Her personal values were instilled in her by her mother, a “woman of principle” who dedicated herself to law school while raising two young children. This upbringing instilled in Alex a deep-seated commitment to doing what is right, a value she now shares with her own family.

Alex Johnson’s role as VP of Franchise Operations is centered around a clear and actionable strategy: to provide tailored support to a diverse network of franchise partners. Her vision goes beyond a one-size-fits-all approach, focusing instead on empowering local operators with proven frameworks that they can adapt to their unique market realities.

Alex’s  goal for her team is to be a “partner and their guide” for every franchisee. She sees her team, which includes Jackie Nord’s team of what she calls “the heroes to the franchises,” as a central business consultancy. The team’s mission is to provide consistent, knowledgeable support throughout the franchisee journey. 

Alex discusses “standardized flexibility.”  This concept is providing standardized principles and processes that serve as guardrails, which can then be adapted to meet the unique needs of different markets. The operational realities of a dense urban market like San Diego are vastly different from those of a mountain resort like Snowshoe. An inflexible, top-down approach can lead to the downfall of a portfolio by failing to build trust with homeowners and guests. By offering a flexible framework based on universal principles, franchisees can adapt their standard operating procedures (SOPs) to meet the specific demands of their community.

Alex’s most significant value proposition stems from her firsthand experience at Vacasa. She has witnessed the company grow from 800 to 40,000 units, gaining a unique insight into the critical points of processes and systems. 

As she puts it, “It’s not always that the process is broken; it’s that the scale changes.” This perspective allows her to guide franchisees, regardless of whether they have 20 homes or 200, with proven strategies that align with their specific stage of development.

Alex’s operational framework is built upon a strong foundation of personal and corporate values, which she believes are perfectly aligned with the Casago culture.

]]> Tue, 28 Oct 2025 12:00:00 -0700 Steve Schwab Steve Schwab 1069 Meet Alex Johnson, whose journey is the key to understanding the depth of experience and operational expertise she brings to Casago. Her career has been shaped by a decade of industry leadership and a personal commitment to principle based decision making.

Alex’s career began in the “big data” and new media sector at Rentrek (now CommCore), where she worked with television and movie studios. This role involved extensive travel, with up to 80% of her time spent on the road, which provided her with a strong analytical foundation. Her personal values were instilled in her by her mother, a “woman of principle” who dedicated herself to law school while raising two young children. This upbringing instilled in Alex a deep-seated commitment to doing what is right, a value she now shares with her own family.

Alex Johnson’s role as VP of Franchise Operations is centered around a clear and actionable strategy: to provide tailored support to a diverse network of franchise partners. Her vision goes beyond a one-size-fits-all approach, focusing instead on empowering local operators with proven frameworks that they can adapt to their unique market realities.

Alex’s  goal for her team is to be a “partner and their guide” for every franchisee. She sees her team, which includes Jackie Nord’s team of what she calls “the heroes to the franchises,” as a central business consultancy. The team’s mission is to provide consistent, knowledgeable support throughout the franchisee journey. 

Alex discusses “standardized flexibility.”  This concept is providing standardized principles and processes that serve as guardrails, which can then be adapted to meet the unique needs of different markets. The operational realities of a dense urban market like San Diego are vastly different from those of a mountain resort like Snowshoe. An inflexible, top-down approach can lead to the downfall of a portfolio by failing to build trust with homeowners and guests. By offering a flexible framework based on universal principles, franchisees can adapt their standard operating procedures (SOPs) to meet the specific demands of their community.

Alex’s most significant value proposition stems from her firsthand experience at Vacasa. She has witnessed the company grow from 800 to 40,000 units, gaining a unique insight into the critical points of processes and systems. 

As she puts it, “It’s not always that the process is broken; it’s that the scale changes.” This perspective allows her to guide franchisees, regardless of whether they have 20 homes or 200, with proven strategies that align with their specific stage of development.

Alex’s operational framework is built upon a strong foundation of personal and corporate values, which she believes are perfectly aligned with the Casago culture.

]]> No David Angotti's Vision for Casago's Transformative Web Strategy 2 2 David Angotti's Vision for Casago's Transformative Web Strategy full 1f34676f-4b3f-4160-9ffe-6260f0789d78 https://share.transistor.fm/s/d854b473 Maximizing Value: Insights from Senior Advisor David Angotti

In this episode of Casa Cast, host Steve Schwab welcomes David Angotti, a senior advisor at Casago, to discuss his extensive experience and the exciting developments. They delve into the recent merger that brought vacasa.com into the fold, highlighting its significant impact on franchisees and homeowners. David explains the strategies and investments being made in paid marketing and conversion optimization to drive bookings and enhance the value proposition for franchisees. The episode also highlights David's personal achievements as an ultramarathon runner and his relationships with key industry figures, such as Will Reynolds,  enriching the team's approach to achieving ambitious goals.

00:00 Introduction to Kass Cast
00:15 Meet David: Senior Advisor and Industry Veteran
00:56 The Impact of Vac Casa Merger
02:02 Driving Revenue Through Vac Casa
03:25 Optimizing Conversion Rates
03:54 Building a World-Class Team
04:37 The Funnel Strategy
06:59 The Role of Relationships in Business
09:58 David's Ultra Marathon Journey
15:04 Owner-Centric Philosophy
15:53 Final Thoughts and Gratitude

]]> Maximizing Value: Insights from Senior Advisor David Angotti

In this episode of Casa Cast, host Steve Schwab welcomes David Angotti, a senior advisor at Casago, to discuss his extensive experience and the exciting developments. They delve into the recent merger that brought vacasa.com into the fold, highlighting its significant impact on franchisees and homeowners. David explains the strategies and investments being made in paid marketing and conversion optimization to drive bookings and enhance the value proposition for franchisees. The episode also highlights David's personal achievements as an ultramarathon runner and his relationships with key industry figures, such as Will Reynolds,  enriching the team's approach to achieving ambitious goals.

00:00 Introduction to Kass Cast
00:15 Meet David: Senior Advisor and Industry Veteran
00:56 The Impact of Vac Casa Merger
02:02 Driving Revenue Through Vac Casa
03:25 Optimizing Conversion Rates
03:54 Building a World-Class Team
04:37 The Funnel Strategy
06:59 The Role of Relationships in Business
09:58 David's Ultra Marathon Journey
15:04 Owner-Centric Philosophy
15:53 Final Thoughts and Gratitude

]]> Tue, 02 Sep 2025 08:09:43 -0700 Steve Schwab Steve Schwab 1046 Maximizing Value: Insights from Senior Advisor David Angotti

In this episode of Casa Cast, host Steve Schwab welcomes David Angotti, a senior advisor at Casago, to discuss his extensive experience and the exciting developments. They delve into the recent merger that brought vacasa.com into the fold, highlighting its significant impact on franchisees and homeowners. David explains the strategies and investments being made in paid marketing and conversion optimization to drive bookings and enhance the value proposition for franchisees. The episode also highlights David's personal achievements as an ultramarathon runner and his relationships with key industry figures, such as Will Reynolds,  enriching the team's approach to achieving ambitious goals.

00:00 Introduction to Kass Cast
00:15 Meet David: Senior Advisor and Industry Veteran
00:56 The Impact of Vac Casa Merger
02:02 Driving Revenue Through Vac Casa
03:25 Optimizing Conversion Rates
03:54 Building a World-Class Team
04:37 The Funnel Strategy
06:59 The Role of Relationships in Business
09:58 David's Ultra Marathon Journey
15:04 Owner-Centric Philosophy
15:53 Final Thoughts and Gratitude

]]> No Outperforming Five Star Reviews 1 1 Outperforming Five Star Reviews full 63696d21-9558-4263-993d-59f0489eaa06 https://share.transistor.fm/s/78422764 Mastering Five-Star Guest Experiences with Casa Cast: The North County San Diego Casago Office

In this episode of Casa Cast, host Steve Schwab sits down with Bert King, Eric Trojan, and David Carter, the owners of the North County San Diego Casago office, to discuss their success in the vacation rental management industry. They explore their two-and-a-half-year journey with Casago, emphasizing their Orange Credo philosophy of exceptional guest care and owner-centric services. 

The team shares their hybrid model inspired by renowned brands like Nordstrom and Costco and luxury hotels such as Four Seasons and Ritz Carlton. The conversation delves into their 11-step process designed to ensure a five-star experience for every guest, highlighting proactive communication, immediate issue resolution, and personal touches that make guests feel valued and seen. The episode also discusses the importance of nurturing relationships with guests, owners, and vendors for long-term success.

00:00 Introduction to Casa Cast
00:17 Meet the Team: North County San Diego Office
00:55 Philosophy and Approach to Guest Services
01:44 Setting Industry Standards
02:58 Building Relationships with Guests
04:09 The Importance of Customer Service
04:52 Creating a Luxury Experience
09:04 The 11-Step Process for Guest Satisfaction
20:11 The Importance of Timely Responses
20:46 Managing Guest Anxiety
21:10 Setting Expectations with Appointments
21:59 Immediate Response and Technical Expertise
22:46 Mid-Stay Check-Ins
23:46 Service Recovery and Guest Relations
25:55 Pre-Checkout Text Message
27:19 The IKEA Effect and Guest Participation
29:25 Checkout Call and Final Impressions
31:32 Prompting for Guest Reviews
32:49 Responding to Reviews
34:23 Reflecting on the Credo
38:12 Final Thoughts and Gratitude

]]> Mastering Five-Star Guest Experiences with Casa Cast: The North County San Diego Casago Office

In this episode of Casa Cast, host Steve Schwab sits down with Bert King, Eric Trojan, and David Carter, the owners of the North County San Diego Casago office, to discuss their success in the vacation rental management industry. They explore their two-and-a-half-year journey with Casago, emphasizing their Orange Credo philosophy of exceptional guest care and owner-centric services. 

The team shares their hybrid model inspired by renowned brands like Nordstrom and Costco and luxury hotels such as Four Seasons and Ritz Carlton. The conversation delves into their 11-step process designed to ensure a five-star experience for every guest, highlighting proactive communication, immediate issue resolution, and personal touches that make guests feel valued and seen. The episode also discusses the importance of nurturing relationships with guests, owners, and vendors for long-term success.

00:00 Introduction to Casa Cast
00:17 Meet the Team: North County San Diego Office
00:55 Philosophy and Approach to Guest Services
01:44 Setting Industry Standards
02:58 Building Relationships with Guests
04:09 The Importance of Customer Service
04:52 Creating a Luxury Experience
09:04 The 11-Step Process for Guest Satisfaction
20:11 The Importance of Timely Responses
20:46 Managing Guest Anxiety
21:10 Setting Expectations with Appointments
21:59 Immediate Response and Technical Expertise
22:46 Mid-Stay Check-Ins
23:46 Service Recovery and Guest Relations
25:55 Pre-Checkout Text Message
27:19 The IKEA Effect and Guest Participation
29:25 Checkout Call and Final Impressions
31:32 Prompting for Guest Reviews
32:49 Responding to Reviews
34:23 Reflecting on the Credo
38:12 Final Thoughts and Gratitude

]]> Sun, 24 Nov 2024 22:46:28 -0700 Steve Schwab Steve Schwab 2382 Mastering Five-Star Guest Experiences with Casa Cast: The North County San Diego Casago Office

In this episode of Casa Cast, host Steve Schwab sits down with Bert King, Eric Trojan, and David Carter, the owners of the North County San Diego Casago office, to discuss their success in the vacation rental management industry. They explore their two-and-a-half-year journey with Casago, emphasizing their Orange Credo philosophy of exceptional guest care and owner-centric services. 

The team shares their hybrid model inspired by renowned brands like Nordstrom and Costco and luxury hotels such as Four Seasons and Ritz Carlton. The conversation delves into their 11-step process designed to ensure a five-star experience for every guest, highlighting proactive communication, immediate issue resolution, and personal touches that make guests feel valued and seen. The episode also discusses the importance of nurturing relationships with guests, owners, and vendors for long-term success.

00:00 Introduction to Casa Cast
00:17 Meet the Team: North County San Diego Office
00:55 Philosophy and Approach to Guest Services
01:44 Setting Industry Standards
02:58 Building Relationships with Guests
04:09 The Importance of Customer Service
04:52 Creating a Luxury Experience
09:04 The 11-Step Process for Guest Satisfaction
20:11 The Importance of Timely Responses
20:46 Managing Guest Anxiety
21:10 Setting Expectations with Appointments
21:59 Immediate Response and Technical Expertise
22:46 Mid-Stay Check-Ins
23:46 Service Recovery and Guest Relations
25:55 Pre-Checkout Text Message
27:19 The IKEA Effect and Guest Participation
29:25 Checkout Call and Final Impressions
31:32 Prompting for Guest Reviews
32:49 Responding to Reviews
34:23 Reflecting on the Credo
38:12 Final Thoughts and Gratitude

]]> No Casago and Adaptive AI: Revolutionizing Hospitality, with Ashish Vij 1 1 Casago and Adaptive AI: Revolutionizing Hospitality, with Ashish Vij full c720f33b-9141-475e-9cc9-8716e20ea94f https://share.transistor.fm/s/25af4263 Innovating Guest Experiences and Tech Partnerships with Casago: Insights from Ash and Nash

In this engaging episode of Casa-Cast, host Steve Schwab leads insightful conversations with Ash from Adaptive and Nash, focusing on technological advancements in the vacation rental industry. Ash shares his background from Google, elucidating how Adaptive's AI platform enhances guest experiences for Casago users through data-driven personalization. Key topics include the platform’s impact on conversion rates, integration processes, and performance indicators. Nash adds to the conversation by emphasizing Casago’s forward-thinking mindset, their adoption of new technologies, and the importance of accountability in partnerships. Both guests highlight the promising potential for growth and improved bookings, concluding with a shared enthusiasm for the innovative journey ahead.

00:00 Introduction to Casa-Cast
00:14 Meet Ash from Adaptive
00:20 Ash's Background and Journey
00:55 What is Adaptive?
01:30 How Adaptive Enhances Guest Experience
01:40 Data Strategy and Learning
02:09 Personalized Guest Experience
02:56 Impact on Conversion Rates
03:29 Cross-Channel Interaction
04:16 Reporting and Insights
05:15 Revenue Metrics and Proof of Concept
05:51 Implementing Adaptive on Partner Websites
06:05 Data Assessment and Integration
06:40 Technical Aspects and Guest Experience
06:53 Adaptive's Low Lift Implementation
07:27 Casago Partnership and Forward Thinking
08:24 Conclusion and Future Prospects

]]> Innovating Guest Experiences and Tech Partnerships with Casago: Insights from Ash and Nash

In this engaging episode of Casa-Cast, host Steve Schwab leads insightful conversations with Ash from Adaptive and Nash, focusing on technological advancements in the vacation rental industry. Ash shares his background from Google, elucidating how Adaptive's AI platform enhances guest experiences for Casago users through data-driven personalization. Key topics include the platform’s impact on conversion rates, integration processes, and performance indicators. Nash adds to the conversation by emphasizing Casago’s forward-thinking mindset, their adoption of new technologies, and the importance of accountability in partnerships. Both guests highlight the promising potential for growth and improved bookings, concluding with a shared enthusiasm for the innovative journey ahead.

00:00 Introduction to Casa-Cast
00:14 Meet Ash from Adaptive
00:20 Ash's Background and Journey
00:55 What is Adaptive?
01:30 How Adaptive Enhances Guest Experience
01:40 Data Strategy and Learning
02:09 Personalized Guest Experience
02:56 Impact on Conversion Rates
03:29 Cross-Channel Interaction
04:16 Reporting and Insights
05:15 Revenue Metrics and Proof of Concept
05:51 Implementing Adaptive on Partner Websites
06:05 Data Assessment and Integration
06:40 Technical Aspects and Guest Experience
06:53 Adaptive's Low Lift Implementation
07:27 Casago Partnership and Forward Thinking
08:24 Conclusion and Future Prospects

]]> Tue, 05 Nov 2024 20:00:00 -0700 Steve Schwab Steve Schwab 538 Innovating Guest Experiences and Tech Partnerships with Casago: Insights from Ash and Nash

In this engaging episode of Casa-Cast, host Steve Schwab leads insightful conversations with Ash from Adaptive and Nash, focusing on technological advancements in the vacation rental industry. Ash shares his background from Google, elucidating how Adaptive's AI platform enhances guest experiences for Casago users through data-driven personalization. Key topics include the platform’s impact on conversion rates, integration processes, and performance indicators. Nash adds to the conversation by emphasizing Casago’s forward-thinking mindset, their adoption of new technologies, and the importance of accountability in partnerships. Both guests highlight the promising potential for growth and improved bookings, concluding with a shared enthusiasm for the innovative journey ahead.

00:00 Introduction to Casa-Cast
00:14 Meet Ash from Adaptive
00:20 Ash's Background and Journey
00:55 What is Adaptive?
01:30 How Adaptive Enhances Guest Experience
01:40 Data Strategy and Learning
02:09 Personalized Guest Experience
02:56 Impact on Conversion Rates
03:29 Cross-Channel Interaction
04:16 Reporting and Insights
05:15 Revenue Metrics and Proof of Concept
05:51 Implementing Adaptive on Partner Websites
06:05 Data Assessment and Integration
06:40 Technical Aspects and Guest Experience
06:53 Adaptive's Low Lift Implementation
07:27 Casago Partnership and Forward Thinking
08:24 Conclusion and Future Prospects

]]> No Designing Demand with Felipe Caldera 1 1 Designing Demand with Felipe Caldera full a2fe1225-87c3-497b-98ab-17762e5a3b84 https://share.transistor.fm/s/db31a4d9 Unlocking Rental Success: Unique Design, Strategic Marketing, and Hero Features with Felipe Caldera

In this episode of CasaCast, host Steve Schwab interviews Felipe Caldera from Port Boulevard to explore the transformative impact of unique property design and strategic marketing on rental revenue. The discussion emphasizes differentiating properties with standout amenities such as hot tubs, game rooms, saunas, and cold plunges and creating eye-catching 'hero photos.' They delve into understanding the target market, effective property staging, and using actors in photos to enhance perceived experiences. Key points include leveraging platforms like Airbnb and VRBO, the importance of direct bookings and email marketing, and the role of RankBreeze in improving property rankings. Felipe underscores the shift towards providing unique experiences and thoughtful upgrades to succeed in a competitive market.

00:00 Introduction to CasaCast
00:15 Meet Felipe Caldera
00:53 Felipe's Journey into Short-Term Rentals
02:41 The Importance of Differentiation
05:56 Design and Functionality in Vacation Rentals
09:29 Understanding Your Target Market
10:36 The Power of Storytelling in Property Marketing
12:05 Essential Amenities and Upgrades
15:53 The Impact of Marketing Strategies
16:49 Creating Instagram-Worthy Features
17:54 Final Thoughts and Farewell

]]> Unlocking Rental Success: Unique Design, Strategic Marketing, and Hero Features with Felipe Caldera

In this episode of CasaCast, host Steve Schwab interviews Felipe Caldera from Port Boulevard to explore the transformative impact of unique property design and strategic marketing on rental revenue. The discussion emphasizes differentiating properties with standout amenities such as hot tubs, game rooms, saunas, and cold plunges and creating eye-catching 'hero photos.' They delve into understanding the target market, effective property staging, and using actors in photos to enhance perceived experiences. Key points include leveraging platforms like Airbnb and VRBO, the importance of direct bookings and email marketing, and the role of RankBreeze in improving property rankings. Felipe underscores the shift towards providing unique experiences and thoughtful upgrades to succeed in a competitive market.

00:00 Introduction to CasaCast
00:15 Meet Felipe Caldera
00:53 Felipe's Journey into Short-Term Rentals
02:41 The Importance of Differentiation
05:56 Design and Functionality in Vacation Rentals
09:29 Understanding Your Target Market
10:36 The Power of Storytelling in Property Marketing
12:05 Essential Amenities and Upgrades
15:53 The Impact of Marketing Strategies
16:49 Creating Instagram-Worthy Features
17:54 Final Thoughts and Farewell

]]> Tue, 29 Oct 2024 15:00:00 -0700 Steve Schwab Steve Schwab 1119 Unlocking Rental Success: Unique Design, Strategic Marketing, and Hero Features with Felipe Caldera

In this episode of CasaCast, host Steve Schwab interviews Felipe Caldera from Port Boulevard to explore the transformative impact of unique property design and strategic marketing on rental revenue. The discussion emphasizes differentiating properties with standout amenities such as hot tubs, game rooms, saunas, and cold plunges and creating eye-catching 'hero photos.' They delve into understanding the target market, effective property staging, and using actors in photos to enhance perceived experiences. Key points include leveraging platforms like Airbnb and VRBO, the importance of direct bookings and email marketing, and the role of RankBreeze in improving property rankings. Felipe underscores the shift towards providing unique experiences and thoughtful upgrades to succeed in a competitive market.

00:00 Introduction to CasaCast
00:15 Meet Felipe Caldera
00:53 Felipe's Journey into Short-Term Rentals
02:41 The Importance of Differentiation
05:56 Design and Functionality in Vacation Rentals
09:29 Understanding Your Target Market
10:36 The Power of Storytelling in Property Marketing
12:05 Essential Amenities and Upgrades
15:53 The Impact of Marketing Strategies
16:49 Creating Instagram-Worthy Features
17:54 Final Thoughts and Farewell

]]> No The Roadmap to Vacay Success: In Conversation with Mike Mears 1 1 The Roadmap to Vacay Success: In Conversation with Mike Mears full 3d84d001-a7c6-4a3a-bed5-46c7ffdd1d76 https://share.transistor.fm/s/77836f63 Revolutionizing OTAs: Insights with Mike Mears

In this episode of Casa-Cast, host Steve Schwab interviews Mike Mears, co-founder of the innovative OTA, Vacay My Way. Mike shares his journey from VRBO and HomeAway to creating a new platform aimed at balancing benefits for property managers, hosts, and travelers. They discuss the evolution of the OTA market, strategies for sustainable growth, and the importance of transparent and competitive pricing models. Emphasizing trust and direct communication, Mike introduces VacayMyWay's tools and resources designed for success. This insightful conversation also touches on Mike's background in the Austin music scene and his memorable win in the John Lennon songwriting contest.

00:00 Introduction to Casa-Cast
00:17 Meet Mike Mears from Vacay My Way
01:03 Mike's Journey in the Vacation Industry
03:12 From Music to VRBO
04:47 The Birth of Vacay My Way
07:39 Challenges in the OTA Industry
08:18 Marketing Strategies and Lessons Learned
09:47 Future-Proofing with Rewards
10:35 Commitment and Value Proposition
10:56 Mindset Change in Merchandising
11:48 Transparent Fee Structure
13:14 Marketing Strategies for Growth
14:30 Building Industry Confidence
16:26 Reflections and Takeaways from Casa Con
18:10 Final Thoughts and Contact Information

]]> Revolutionizing OTAs: Insights with Mike Mears

In this episode of Casa-Cast, host Steve Schwab interviews Mike Mears, co-founder of the innovative OTA, Vacay My Way. Mike shares his journey from VRBO and HomeAway to creating a new platform aimed at balancing benefits for property managers, hosts, and travelers. They discuss the evolution of the OTA market, strategies for sustainable growth, and the importance of transparent and competitive pricing models. Emphasizing trust and direct communication, Mike introduces VacayMyWay's tools and resources designed for success. This insightful conversation also touches on Mike's background in the Austin music scene and his memorable win in the John Lennon songwriting contest.

00:00 Introduction to Casa-Cast
00:17 Meet Mike Mears from Vacay My Way
01:03 Mike's Journey in the Vacation Industry
03:12 From Music to VRBO
04:47 The Birth of Vacay My Way
07:39 Challenges in the OTA Industry
08:18 Marketing Strategies and Lessons Learned
09:47 Future-Proofing with Rewards
10:35 Commitment and Value Proposition
10:56 Mindset Change in Merchandising
11:48 Transparent Fee Structure
13:14 Marketing Strategies for Growth
14:30 Building Industry Confidence
16:26 Reflections and Takeaways from Casa Con
18:10 Final Thoughts and Contact Information

]]> Tue, 22 Oct 2024 16:00:00 -0700 Steve Schwab Steve Schwab 1150 Revolutionizing OTAs: Insights with Mike Mears

In this episode of Casa-Cast, host Steve Schwab interviews Mike Mears, co-founder of the innovative OTA, Vacay My Way. Mike shares his journey from VRBO and HomeAway to creating a new platform aimed at balancing benefits for property managers, hosts, and travelers. They discuss the evolution of the OTA market, strategies for sustainable growth, and the importance of transparent and competitive pricing models. Emphasizing trust and direct communication, Mike introduces VacayMyWay's tools and resources designed for success. This insightful conversation also touches on Mike's background in the Austin music scene and his memorable win in the John Lennon songwriting contest.

00:00 Introduction to Casa-Cast
00:17 Meet Mike Mears from Vacay My Way
01:03 Mike's Journey in the Vacation Industry
03:12 From Music to VRBO
04:47 The Birth of Vacay My Way
07:39 Challenges in the OTA Industry
08:18 Marketing Strategies and Lessons Learned
09:47 Future-Proofing with Rewards
10:35 Commitment and Value Proposition
10:56 Mindset Change in Merchandising
11:48 Transparent Fee Structure
13:14 Marketing Strategies for Growth
14:30 Building Industry Confidence
16:26 Reflections and Takeaways from Casa Con
18:10 Final Thoughts and Contact Information

]]> No Alfredo Arcos: VRBO's Director of Partner Success for the Americas 1 1 Alfredo Arcos: VRBO's Director of Partner Success for the Americas full dbfc1fc8-59c6-4312-bc48-b00145c7d10f https://share.transistor.fm/s/cd9e44a7 A Harmony of Hospitality and Market Strategies

In this episode of Casa Cast, host Steve Schwab is joined by Alfredo Arcos, VRBO's Director of Partner Success for the Americas. Alfredo shares his musical family background and discusses his professional journey from the hotel industry to the vacation rental space with Casago. He emphasizes the importance of professional photography, competitive pricing, and optimized properties for attracting travelers. Alfredo also highlights the role of technology in both industries and the significance of an owner-centric approach. The episode concludes with anticipation for a friendly competition involving spicy chicken wings.

00:00 Introduction to Casa Cast
00:16 Meet Alfredo Arcos
00:28 Alfredo's Musical Background
01:52 Transition to Hospitality Industry
04:04 Optimizing Vacation Rentals
06:50 The Importance of Market Knowledge
09:15 Reflections on CosaCon
10:26 Owner Centric Philosophy
11:08 Closing Remarks and Fun Challenge

]]> A Harmony of Hospitality and Market Strategies

In this episode of Casa Cast, host Steve Schwab is joined by Alfredo Arcos, VRBO's Director of Partner Success for the Americas. Alfredo shares his musical family background and discusses his professional journey from the hotel industry to the vacation rental space with Casago. He emphasizes the importance of professional photography, competitive pricing, and optimized properties for attracting travelers. Alfredo also highlights the role of technology in both industries and the significance of an owner-centric approach. The episode concludes with anticipation for a friendly competition involving spicy chicken wings.

00:00 Introduction to Casa Cast
00:16 Meet Alfredo Arcos
00:28 Alfredo's Musical Background
01:52 Transition to Hospitality Industry
04:04 Optimizing Vacation Rentals
06:50 The Importance of Market Knowledge
09:15 Reflections on CosaCon
10:26 Owner Centric Philosophy
11:08 Closing Remarks and Fun Challenge

]]> Wed, 16 Oct 2024 15:00:00 -0700 Steve Schwab Steve Schwab 712 A Harmony of Hospitality and Market Strategies

In this episode of Casa Cast, host Steve Schwab is joined by Alfredo Arcos, VRBO's Director of Partner Success for the Americas. Alfredo shares his musical family background and discusses his professional journey from the hotel industry to the vacation rental space with Casago. He emphasizes the importance of professional photography, competitive pricing, and optimized properties for attracting travelers. Alfredo also highlights the role of technology in both industries and the significance of an owner-centric approach. The episode concludes with anticipation for a friendly competition involving spicy chicken wings.

00:00 Introduction to Casa Cast
00:16 Meet Alfredo Arcos
00:28 Alfredo's Musical Background
01:52 Transition to Hospitality Industry
04:04 Optimizing Vacation Rentals
06:50 The Importance of Market Knowledge
09:15 Reflections on CosaCon
10:26 Owner Centric Philosophy
11:08 Closing Remarks and Fun Challenge

]]> No Standing Out in Short-Term Rentals: The Flower Field Concept 1 1 Standing Out in Short-Term Rentals: The Flower Field Concept full b7881af7-0793-424d-bd4a-020f6f6511a5 https://share.transistor.fm/s/ea85f069 Standing Out in Short-Term Rentals: The Flower Field Concept

In this episode of CasaCast, host Steve Schwab discusses a mastermind session focused on enhancing short-term rental listings with Stacy Wesson, Jackie Norde, Carlos Corzo, and David  Mejorado. The concept of 'flowered fields' is introduced, comparing unique and eye-catching properties to colorful flower fields among monotonous brownfields. The discussion emphasizes the importance of making a rental stand out through unique amenities and creative staging without requiring extensive expenses to increase rental appeal and profitability. Several strategies are explored, including storytelling and minimal adjustments that can notably differentiate properties in a competitive market, inspiring property managers and homeowners to rethink their approach to design and marketing.

00:00 Introduction to the Mastermind Event
00:13 The Flowered Fields Concept
01:00 Applying the Flowered Fields Concept to Listings
01:42 Defining Unique Property Features
03:29 Maximizing Property Appeal with Minimal Effort
05:59 Tailoring Properties to Specific Audiences
09:40 Encouraging Homeowners to Enhance Their Properties
15:43 Creating Memorable Guest Experiences
17:06 Conclusion and Final Thoughts

]]> Standing Out in Short-Term Rentals: The Flower Field Concept

In this episode of CasaCast, host Steve Schwab discusses a mastermind session focused on enhancing short-term rental listings with Stacy Wesson, Jackie Norde, Carlos Corzo, and David  Mejorado. The concept of 'flowered fields' is introduced, comparing unique and eye-catching properties to colorful flower fields among monotonous brownfields. The discussion emphasizes the importance of making a rental stand out through unique amenities and creative staging without requiring extensive expenses to increase rental appeal and profitability. Several strategies are explored, including storytelling and minimal adjustments that can notably differentiate properties in a competitive market, inspiring property managers and homeowners to rethink their approach to design and marketing.

00:00 Introduction to the Mastermind Event
00:13 The Flowered Fields Concept
01:00 Applying the Flowered Fields Concept to Listings
01:42 Defining Unique Property Features
03:29 Maximizing Property Appeal with Minimal Effort
05:59 Tailoring Properties to Specific Audiences
09:40 Encouraging Homeowners to Enhance Their Properties
15:43 Creating Memorable Guest Experiences
17:06 Conclusion and Final Thoughts

]]> Sat, 05 Oct 2024 14:48:38 -0700 Steve Schwab Steve Schwab 1038 Standing Out in Short-Term Rentals: The Flower Field Concept

In this episode of CasaCast, host Steve Schwab discusses a mastermind session focused on enhancing short-term rental listings with Stacy Wesson, Jackie Norde, Carlos Corzo, and David  Mejorado. The concept of 'flowered fields' is introduced, comparing unique and eye-catching properties to colorful flower fields among monotonous brownfields. The discussion emphasizes the importance of making a rental stand out through unique amenities and creative staging without requiring extensive expenses to increase rental appeal and profitability. Several strategies are explored, including storytelling and minimal adjustments that can notably differentiate properties in a competitive market, inspiring property managers and homeowners to rethink their approach to design and marketing.

00:00 Introduction to the Mastermind Event
00:13 The Flowered Fields Concept
01:00 Applying the Flowered Fields Concept to Listings
01:42 Defining Unique Property Features
03:29 Maximizing Property Appeal with Minimal Effort
05:59 Tailoring Properties to Specific Audiences
09:40 Encouraging Homeowners to Enhance Their Properties
15:43 Creating Memorable Guest Experiences
17:06 Conclusion and Final Thoughts

]]> No Get to know Scott Klein 1 1 Get to know Scott Klein full 86513318-88e6-4cbb-8449-fe84e2f668d3 https://share.transistor.fm/s/00a123c2 Unveiling Success: An Interview with Scott Klein

In this episode of Casa Cast, host Steve Schwab sits down with Scott Klein, a Partner Success Manager at Casago. They discuss Scott's background, his journey from Nebraska to his current role, and his passion for metaphysical studies. Scott shares his experiences in the business world, including his mentorship in Tampa and his role in helping student loan borrowers. They explore Scott's time at Streamline, his transition to Casago, and his insights into efficiency and relationship-building. The episode offers valuable wisdom on the importance of being present, forgiving oneself, and the significance of guiding others towards excellence.

00:00 Introduction to Casa Cast
00:15 Meet Scott Klein: Partner Success Manager
00:54 Scott's Background and Early Life
03:06 Journey into Business and Mentorship
06:13 Streamline and Career Growth
08:58 Joining Casago and Future Goals
10:40 Reflections and Final Thoughts
14:10 Closing Remarks and Outro

]]> Unveiling Success: An Interview with Scott Klein

In this episode of Casa Cast, host Steve Schwab sits down with Scott Klein, a Partner Success Manager at Casago. They discuss Scott's background, his journey from Nebraska to his current role, and his passion for metaphysical studies. Scott shares his experiences in the business world, including his mentorship in Tampa and his role in helping student loan borrowers. They explore Scott's time at Streamline, his transition to Casago, and his insights into efficiency and relationship-building. The episode offers valuable wisdom on the importance of being present, forgiving oneself, and the significance of guiding others towards excellence.

00:00 Introduction to Casa Cast
00:15 Meet Scott Klein: Partner Success Manager
00:54 Scott's Background and Early Life
03:06 Journey into Business and Mentorship
06:13 Streamline and Career Growth
08:58 Joining Casago and Future Goals
10:40 Reflections and Final Thoughts
14:10 Closing Remarks and Outro

]]> Thu, 26 Sep 2024 13:47:36 -0700 Steve Schwab Steve Schwab 916 Unveiling Success: An Interview with Scott Klein

In this episode of Casa Cast, host Steve Schwab sits down with Scott Klein, a Partner Success Manager at Casago. They discuss Scott's background, his journey from Nebraska to his current role, and his passion for metaphysical studies. Scott shares his experiences in the business world, including his mentorship in Tampa and his role in helping student loan borrowers. They explore Scott's time at Streamline, his transition to Casago, and his insights into efficiency and relationship-building. The episode offers valuable wisdom on the importance of being present, forgiving oneself, and the significance of guiding others towards excellence.

00:00 Introduction to Casa Cast
00:15 Meet Scott Klein: Partner Success Manager
00:54 Scott's Background and Early Life
03:06 Journey into Business and Mentorship
06:13 Streamline and Career Growth
08:58 Joining Casago and Future Goals
10:40 Reflections and Final Thoughts
14:10 Closing Remarks and Outro

]]> No 2024 Streamline Summit Review 1 1 2024 Streamline Summit Review full fde5390d-59fc-4193-8b4f-6622ea0cb1e2 https://share.transistor.fm/s/2047e480 Insights from the 2024 Streamline Summit

In this episode of the Casa-Cast by CasaGo, the team discusses their key takeaways from the 2024 Streamline Summit. Featuring insights from Shannon, Catrina, Brennan, Wendy, Jeremy, Scott, and Stacy. The conversation covers advancements in AI, team development strategies, new Streamline features, branding insights, and efficient processes for property management. They highlight sessions on AI-driven tools like Leo, best practices in team building using the Tuckman method, and the non-sales-focused nature of the summit. The team also shares their personal experiences and plans to implement new knowledge in their respective roles.

00:00 Introduction to Casa-Cast
00:16 Meet the Team
00:23 Brennan's Takeaways on AI and Self-Improvement
01:28 Wendy's Insights on Streamline Features
02:27 Jeremy's Focus on Team Development
04:30 Scott's Highlights on Airbnb and Processes
06:01 Catrina's Experience with Tools and Branding
08:13 Shannon's First Streamline Conference
09:52 Stacey's Reflections and Homework
11:26 Final Thoughts and Takeaways
14:36 Closing Remarks and Outro

]]> Insights from the 2024 Streamline Summit

In this episode of the Casa-Cast by CasaGo, the team discusses their key takeaways from the 2024 Streamline Summit. Featuring insights from Shannon, Catrina, Brennan, Wendy, Jeremy, Scott, and Stacy. The conversation covers advancements in AI, team development strategies, new Streamline features, branding insights, and efficient processes for property management. They highlight sessions on AI-driven tools like Leo, best practices in team building using the Tuckman method, and the non-sales-focused nature of the summit. The team also shares their personal experiences and plans to implement new knowledge in their respective roles.

00:00 Introduction to Casa-Cast
00:16 Meet the Team
00:23 Brennan's Takeaways on AI and Self-Improvement
01:28 Wendy's Insights on Streamline Features
02:27 Jeremy's Focus on Team Development
04:30 Scott's Highlights on Airbnb and Processes
06:01 Catrina's Experience with Tools and Branding
08:13 Shannon's First Streamline Conference
09:52 Stacey's Reflections and Homework
11:26 Final Thoughts and Takeaways
14:36 Closing Remarks and Outro

]]> Wed, 18 Sep 2024 19:38:17 -0700 Steve Schwab Steve Schwab 914 Insights from the 2024 Streamline Summit

In this episode of the Casa-Cast by CasaGo, the team discusses their key takeaways from the 2024 Streamline Summit. Featuring insights from Shannon, Catrina, Brennan, Wendy, Jeremy, Scott, and Stacy. The conversation covers advancements in AI, team development strategies, new Streamline features, branding insights, and efficient processes for property management. They highlight sessions on AI-driven tools like Leo, best practices in team building using the Tuckman method, and the non-sales-focused nature of the summit. The team also shares their personal experiences and plans to implement new knowledge in their respective roles.

00:00 Introduction to Casa-Cast
00:16 Meet the Team
00:23 Brennan's Takeaways on AI and Self-Improvement
01:28 Wendy's Insights on Streamline Features
02:27 Jeremy's Focus on Team Development
04:30 Scott's Highlights on Airbnb and Processes
06:01 Catrina's Experience with Tools and Branding
08:13 Shannon's First Streamline Conference
09:52 Stacey's Reflections and Homework
11:26 Final Thoughts and Takeaways
14:36 Closing Remarks and Outro

]]> No BnB Finder Cutting Out the Middle Man 1 1 BnB Finder Cutting Out the Middle Man full 65ac42c7-2084-4556-adb2-74416de1fab6 https://share.transistor.fm/s/62126928 Exploring the B&B Finder Difference with Michelle Gilliland and Tim Wilson

In this episode of Casa Cast, host Steve Schwab sits down with Michelle Gilliland and Tim Wilson from B&B Finder to discuss their unique business model and recent success. The conversation covers their mission to reduce travel costs by cutting out excessive fees and commissions, thus linking travelers directly with property management companies. They also explore the evolution and history of B&B Finder since its inception in 1998 and their recent expansion to include professionally managed vacation rentals. Key points include the benefits of listing on B&B Finder, such as free listings, premium service levels, no traveler fees, easy onboarding, and personalized support. They also discuss the importance of maintaining direct communication between travelers and hosts and how their platform supports the direct guest-property manager relationship. The episode concludes with a discussion about the community spirit within Casago and the mutual benefits of the partnership.

00:00 Introduction to Casa Cast
00:15 Meet the Guests: Michelle Gilliland and Tim Wilson
02:33 B&B Finder's Mission and Industry Impact
06:45 Seven Things You Didn't Know About B&B Finder
06:49 B&B Finder's History and Evolution
19:15 The Freemium Service Model
24:52 Casago Community and Final Thoughts

]]> Exploring the B&B Finder Difference with Michelle Gilliland and Tim Wilson

In this episode of Casa Cast, host Steve Schwab sits down with Michelle Gilliland and Tim Wilson from B&B Finder to discuss their unique business model and recent success. The conversation covers their mission to reduce travel costs by cutting out excessive fees and commissions, thus linking travelers directly with property management companies. They also explore the evolution and history of B&B Finder since its inception in 1998 and their recent expansion to include professionally managed vacation rentals. Key points include the benefits of listing on B&B Finder, such as free listings, premium service levels, no traveler fees, easy onboarding, and personalized support. They also discuss the importance of maintaining direct communication between travelers and hosts and how their platform supports the direct guest-property manager relationship. The episode concludes with a discussion about the community spirit within Casago and the mutual benefits of the partnership.

00:00 Introduction to Casa Cast
00:15 Meet the Guests: Michelle Gilliland and Tim Wilson
02:33 B&B Finder's Mission and Industry Impact
06:45 Seven Things You Didn't Know About B&B Finder
06:49 B&B Finder's History and Evolution
19:15 The Freemium Service Model
24:52 Casago Community and Final Thoughts

]]> Fri, 13 Sep 2024 02:14:03 -0700 Steve Schwab Steve Schwab 1706 Exploring the B&B Finder Difference with Michelle Gilliland and Tim Wilson

In this episode of Casa Cast, host Steve Schwab sits down with Michelle Gilliland and Tim Wilson from B&B Finder to discuss their unique business model and recent success. The conversation covers their mission to reduce travel costs by cutting out excessive fees and commissions, thus linking travelers directly with property management companies. They also explore the evolution and history of B&B Finder since its inception in 1998 and their recent expansion to include professionally managed vacation rentals. Key points include the benefits of listing on B&B Finder, such as free listings, premium service levels, no traveler fees, easy onboarding, and personalized support. They also discuss the importance of maintaining direct communication between travelers and hosts and how their platform supports the direct guest-property manager relationship. The episode concludes with a discussion about the community spirit within Casago and the mutual benefits of the partnership.

00:00 Introduction to Casa Cast
00:15 Meet the Guests: Michelle Gilliland and Tim Wilson
02:33 B&B Finder's Mission and Industry Impact
06:45 Seven Things You Didn't Know About B&B Finder
06:49 B&B Finder's History and Evolution
19:15 The Freemium Service Model
24:52 Casago Community and Final Thoughts

]]> No Why Disinfectant is Not Always the Answer: A Conversation with Dave Thomas. 1 1 Why Disinfectant is Not Always the Answer: A Conversation with Dave Thomas. full cea8d8b1-2a7a-41af-8a9f-af906e8369a0 https://share.transistor.fm/s/247100d5 The Casa Cast: The Science and Process of Effective Cleaning with Dave Thompson

In this episode of Casa Cast, host Steve Schwab interviews Dave Thompson, the founder of the Academy of Excellence. They delve into what defines true cleaning, emphasizing the importance of pH balance and physical removal in the cleaning process. Dave explains how the right chemicals, agitation, and rinsing are essential for creating a healthy, safe surface. They also discuss the distinction between household cleaning and commercial cleaning, the role of quats in disinfection, and the necessity of using an ATP meter to measure cleaning efficiency. The episode provides valuable insights for property managers on maintaining proper cleanliness standards.

00:00 Introduction to Casa Cast
00:18 Meet Dave Thompson: Founder of the Academy of Excellence
00:42 Defining Clean: Insights from the Academy
01:31 The Importance of pH in Cleaning
02:43 Physical Removal: The Role of Squeegees and Agitation
04:32 Sanitization vs. Disinfection: Understanding the Difference
06:34 Commercial vs. Home Cleaning Standards
09:52 The Rinse Process: Why It's Crucial
13:08 Challenges in Cleaning Porous Surfaces
15:16 Validating Cleaning Processes with ATP Meters
20:40 Understanding Quats and Their Impact
24:16 The Wooden Bottom Test and Chemical Storage
26:53 About the Academy of Cleaning Excellence
28:19 Conclusion and Final Thoughts

]]> The Casa Cast: The Science and Process of Effective Cleaning with Dave Thompson

In this episode of Casa Cast, host Steve Schwab interviews Dave Thompson, the founder of the Academy of Excellence. They delve into what defines true cleaning, emphasizing the importance of pH balance and physical removal in the cleaning process. Dave explains how the right chemicals, agitation, and rinsing are essential for creating a healthy, safe surface. They also discuss the distinction between household cleaning and commercial cleaning, the role of quats in disinfection, and the necessity of using an ATP meter to measure cleaning efficiency. The episode provides valuable insights for property managers on maintaining proper cleanliness standards.

00:00 Introduction to Casa Cast
00:18 Meet Dave Thompson: Founder of the Academy of Excellence
00:42 Defining Clean: Insights from the Academy
01:31 The Importance of pH in Cleaning
02:43 Physical Removal: The Role of Squeegees and Agitation
04:32 Sanitization vs. Disinfection: Understanding the Difference
06:34 Commercial vs. Home Cleaning Standards
09:52 The Rinse Process: Why It's Crucial
13:08 Challenges in Cleaning Porous Surfaces
15:16 Validating Cleaning Processes with ATP Meters
20:40 Understanding Quats and Their Impact
24:16 The Wooden Bottom Test and Chemical Storage
26:53 About the Academy of Cleaning Excellence
28:19 Conclusion and Final Thoughts

]]> Wed, 07 Aug 2024 05:00:00 -0700 Steve Schwab Steve Schwab 1737 The Casa Cast: The Science and Process of Effective Cleaning with Dave Thompson

In this episode of Casa Cast, host Steve Schwab interviews Dave Thompson, the founder of the Academy of Excellence. They delve into what defines true cleaning, emphasizing the importance of pH balance and physical removal in the cleaning process. Dave explains how the right chemicals, agitation, and rinsing are essential for creating a healthy, safe surface. They also discuss the distinction between household cleaning and commercial cleaning, the role of quats in disinfection, and the necessity of using an ATP meter to measure cleaning efficiency. The episode provides valuable insights for property managers on maintaining proper cleanliness standards.

00:00 Introduction to Casa Cast
00:18 Meet Dave Thompson: Founder of the Academy of Excellence
00:42 Defining Clean: Insights from the Academy
01:31 The Importance of pH in Cleaning
02:43 Physical Removal: The Role of Squeegees and Agitation
04:32 Sanitization vs. Disinfection: Understanding the Difference
06:34 Commercial vs. Home Cleaning Standards
09:52 The Rinse Process: Why It's Crucial
13:08 Challenges in Cleaning Porous Surfaces
15:16 Validating Cleaning Processes with ATP Meters
20:40 Understanding Quats and Their Impact
24:16 The Wooden Bottom Test and Chemical Storage
26:53 About the Academy of Cleaning Excellence
28:19 Conclusion and Final Thoughts

]]> No 5 Safety tips from Justin Ford 1 1 5 Safety tips from Justin Ford full e8302952-d747-40b5-90fd-8edd00c11369 https://share.transistor.fm/s/ceff4f25 Safety First: Insights from  Justin Ford on CasaCast

In this episode of CasaCast, host Steve Schwab welcomes Justin Ford from Breezeway, an expert in short-term rental safety. They discuss Justin's journey from running a large vacation rental company to becoming a safety guru driven by personal experiences and incidents. The conversation includes essential safety measures for property managers, focusing on smoke alarms, egress, trip hazards, pool safety, and fire extinguishers. Justin shares practical advice and solutions to enhance guest safety and minimize liability, ultimately contributing to better guest experiences and increased bookings.

00:00 Introduction to CasaCast
00:15 Meet Justin Ford, The Safety Guru
00:50 Justin's Journey in Property Management
01:52 The Importance of Safety in Rentals
04:19 Five Key Safety Tips for Property Managers
05:18 Tip 1: Smoke Alarms
08:44 Tip 2: Egress
11:18 Tip 3: Trip Hazards
13:51 Tip 4: Pool Safety
16:11 Tip 5: Fire Extinguishers
18:42 Conclusion and Final Thoughts

]]> Safety First: Insights from  Justin Ford on CasaCast

In this episode of CasaCast, host Steve Schwab welcomes Justin Ford from Breezeway, an expert in short-term rental safety. They discuss Justin's journey from running a large vacation rental company to becoming a safety guru driven by personal experiences and incidents. The conversation includes essential safety measures for property managers, focusing on smoke alarms, egress, trip hazards, pool safety, and fire extinguishers. Justin shares practical advice and solutions to enhance guest safety and minimize liability, ultimately contributing to better guest experiences and increased bookings.

00:00 Introduction to CasaCast
00:15 Meet Justin Ford, The Safety Guru
00:50 Justin's Journey in Property Management
01:52 The Importance of Safety in Rentals
04:19 Five Key Safety Tips for Property Managers
05:18 Tip 1: Smoke Alarms
08:44 Tip 2: Egress
11:18 Tip 3: Trip Hazards
13:51 Tip 4: Pool Safety
16:11 Tip 5: Fire Extinguishers
18:42 Conclusion and Final Thoughts

]]> Wed, 31 Jul 2024 08:00:00 -0700 Steve Schwab Steve Schwab 1174 Safety First: Insights from  Justin Ford on CasaCast

In this episode of CasaCast, host Steve Schwab welcomes Justin Ford from Breezeway, an expert in short-term rental safety. They discuss Justin's journey from running a large vacation rental company to becoming a safety guru driven by personal experiences and incidents. The conversation includes essential safety measures for property managers, focusing on smoke alarms, egress, trip hazards, pool safety, and fire extinguishers. Justin shares practical advice and solutions to enhance guest safety and minimize liability, ultimately contributing to better guest experiences and increased bookings.

00:00 Introduction to CasaCast
00:15 Meet Justin Ford, The Safety Guru
00:50 Justin's Journey in Property Management
01:52 The Importance of Safety in Rentals
04:19 Five Key Safety Tips for Property Managers
05:18 Tip 1: Smoke Alarms
08:44 Tip 2: Egress
11:18 Tip 3: Trip Hazards
13:51 Tip 4: Pool Safety
16:11 Tip 5: Fire Extinguishers
18:42 Conclusion and Final Thoughts

]]> No Unlocking VRBO Enterprise Status With Jenny Davis 1 1 Unlocking VRBO Enterprise Status With Jenny Davis full 588f171a-0f2f-4ed4-9973-bf9beeebb6e5 https://share.transistor.fm/s/fbfe1c39 Maximizing Relationships with Your VRBO Account Manager: Insights from Jenny Davis

In this episode of Casa Cast, host Steve welcomes Jenny Davis from VRBO, the account manager for Casago. Jenny shares insights into her background, having moved from San Diego to Texas, and her journey from teaching to working at VRBO. The episode focuses on the six ways to utilize your account manager better. These methods include setting up quarterly meetings, building strong relationships, leveraging available reports and data, optimizing photos and listing descriptions, ensuring amenities optimization, and understanding technical support and escalation processes. Jenny emphasizes the importance of regular communication, data-driven optimization, and the partnership between property managers and account managers. The discussion also touches on making properties 'RENTAGRAMALE' by enhancing their appeal for social media.

Jenny also gave us a new hotline number for only enterprise accounts. As an owner of Casago, all of our partners can use this exclusive number  1-833-905-4530

00:00 Introduction to Casa Cast
00:15 Meet Jenny Davis from VRBO
00:41 Jenny's Journey: From San Diego to VRBO
03:24 Six Ways to Utilize Your Account Manager
08:27 Optimizing Listings and Amenities
16:45 Technical Support and Escalation
19:39 Final Thoughts and Farewell

]]> Maximizing Relationships with Your VRBO Account Manager: Insights from Jenny Davis

In this episode of Casa Cast, host Steve welcomes Jenny Davis from VRBO, the account manager for Casago. Jenny shares insights into her background, having moved from San Diego to Texas, and her journey from teaching to working at VRBO. The episode focuses on the six ways to utilize your account manager better. These methods include setting up quarterly meetings, building strong relationships, leveraging available reports and data, optimizing photos and listing descriptions, ensuring amenities optimization, and understanding technical support and escalation processes. Jenny emphasizes the importance of regular communication, data-driven optimization, and the partnership between property managers and account managers. The discussion also touches on making properties 'RENTAGRAMALE' by enhancing their appeal for social media.

Jenny also gave us a new hotline number for only enterprise accounts. As an owner of Casago, all of our partners can use this exclusive number  1-833-905-4530

00:00 Introduction to Casa Cast
00:15 Meet Jenny Davis from VRBO
00:41 Jenny's Journey: From San Diego to VRBO
03:24 Six Ways to Utilize Your Account Manager
08:27 Optimizing Listings and Amenities
16:45 Technical Support and Escalation
19:39 Final Thoughts and Farewell

]]> Wed, 24 Jul 2024 00:27:00 -0700 Steve Schwab Steve Schwab 1245 Maximizing Relationships with Your VRBO Account Manager: Insights from Jenny Davis

In this episode of Casa Cast, host Steve welcomes Jenny Davis from VRBO, the account manager for Casago. Jenny shares insights into her background, having moved from San Diego to Texas, and her journey from teaching to working at VRBO. The episode focuses on the six ways to utilize your account manager better. These methods include setting up quarterly meetings, building strong relationships, leveraging available reports and data, optimizing photos and listing descriptions, ensuring amenities optimization, and understanding technical support and escalation processes. Jenny emphasizes the importance of regular communication, data-driven optimization, and the partnership between property managers and account managers. The discussion also touches on making properties 'RENTAGRAMALE' by enhancing their appeal for social media.

Jenny also gave us a new hotline number for only enterprise accounts. As an owner of Casago, all of our partners can use this exclusive number  1-833-905-4530

00:00 Introduction to Casa Cast
00:15 Meet Jenny Davis from VRBO
00:41 Jenny's Journey: From San Diego to VRBO
03:24 Six Ways to Utilize Your Account Manager
08:27 Optimizing Listings and Amenities
16:45 Technical Support and Escalation
19:39 Final Thoughts and Farewell

]]> No 7 Tips to Grow your inventory with Brooke Pfautz 1 1 7 Tips to Grow your inventory with Brooke Pfautz full 67d84e8e-0c8f-42ec-b780-ee40abe7f6cf https://share.transistor.fm/s/47bfc442 7 Secrets of Property Management Growth with Brooke Phautz

In this episode of Casa Cast, host Steve interviews Brooke Phautz, founder of Vintory, a leader in the inventory acquisition sector. Brooke shares insights from his 17-year experience in the vacation rental industry, revealing seven critical lessons learned from helping over 700 companies grow their inventory. These lessons include understanding the value of good data, maintaining consistent marketing, utilizing key messaging building blocks, leveraging technology, the significance of direct mail, having the right business development person, and the importance of responsiveness. Additionally,Brooke discusses his successful books and how his direct marketing and sales strategies have evolved. The episode wraps up with Ruth praising the unique culture at CasaGo and hints at a potential future discussion on hiring the right business development personnel.

00:00 Introduction to Casa Cast
00:16 Meet Brooke Founder of Vintory
00:43 The Journey of Vintory
01:15 Starting a Business: Passion and Challenges
03:51 Growth and Success of Vintory
04:23 Brooke's Books and Their Impact
06:21 The Importance of Good Data
10:51 Consistency in Marketing
15:42 Seven Messaging Building Blocks
21:57 Effective Call to Action Strategies
23:38 Leveraging Technology for Efficiency
24:10 The Importance of CRM Systems
27:47 Cold Email Outreach Success
29:57 Direct Mail Marketing
31:51 The Right Business Development Role
36:22 Responsiveness in Business Development
42:21 Final Thoughts and Reflections

]]> 7 Secrets of Property Management Growth with Brooke Phautz

In this episode of Casa Cast, host Steve interviews Brooke Phautz, founder of Vintory, a leader in the inventory acquisition sector. Brooke shares insights from his 17-year experience in the vacation rental industry, revealing seven critical lessons learned from helping over 700 companies grow their inventory. These lessons include understanding the value of good data, maintaining consistent marketing, utilizing key messaging building blocks, leveraging technology, the significance of direct mail, having the right business development person, and the importance of responsiveness. Additionally,Brooke discusses his successful books and how his direct marketing and sales strategies have evolved. The episode wraps up with Ruth praising the unique culture at CasaGo and hints at a potential future discussion on hiring the right business development personnel.

00:00 Introduction to Casa Cast
00:16 Meet Brooke Founder of Vintory
00:43 The Journey of Vintory
01:15 Starting a Business: Passion and Challenges
03:51 Growth and Success of Vintory
04:23 Brooke's Books and Their Impact
06:21 The Importance of Good Data
10:51 Consistency in Marketing
15:42 Seven Messaging Building Blocks
21:57 Effective Call to Action Strategies
23:38 Leveraging Technology for Efficiency
24:10 The Importance of CRM Systems
27:47 Cold Email Outreach Success
29:57 Direct Mail Marketing
31:51 The Right Business Development Role
36:22 Responsiveness in Business Development
42:21 Final Thoughts and Reflections

]]> Tue, 16 Jul 2024 20:42:07 -0700 Steve Schwab Steve Schwab 2624 7 Secrets of Property Management Growth with Brooke Phautz

In this episode of Casa Cast, host Steve interviews Brooke Phautz, founder of Vintory, a leader in the inventory acquisition sector. Brooke shares insights from his 17-year experience in the vacation rental industry, revealing seven critical lessons learned from helping over 700 companies grow their inventory. These lessons include understanding the value of good data, maintaining consistent marketing, utilizing key messaging building blocks, leveraging technology, the significance of direct mail, having the right business development person, and the importance of responsiveness. Additionally,Brooke discusses his successful books and how his direct marketing and sales strategies have evolved. The episode wraps up with Ruth praising the unique culture at CasaGo and hints at a potential future discussion on hiring the right business development personnel.

00:00 Introduction to Casa Cast
00:16 Meet Brooke Founder of Vintory
00:43 The Journey of Vintory
01:15 Starting a Business: Passion and Challenges
03:51 Growth and Success of Vintory
04:23 Brooke's Books and Their Impact
06:21 The Importance of Good Data
10:51 Consistency in Marketing
15:42 Seven Messaging Building Blocks
21:57 Effective Call to Action Strategies
23:38 Leveraging Technology for Efficiency
24:10 The Importance of CRM Systems
27:47 Cold Email Outreach Success
29:57 Direct Mail Marketing
31:51 The Right Business Development Role
36:22 Responsiveness in Business Development
42:21 Final Thoughts and Reflections

]]> No Nurturing Homeowner Relationships: Insights from Andres 1 1 Nurturing Homeowner Relationships: Insights from Andres full 85058af9-ea9c-46ea-b6d0-9b49cc24a65a https://share.transistor.fm/s/44aab5fe Nurturing Homeowners: The Big Three Approach

In this episode of Casa-Cast, Steve Schwab discusses the importance of nurturing relationships with homeowners as part of Casago's Orange Credo. The episode features a presentation by Andres from Fort Lauderdale, who explains a strategic approach to nurturing homeowners by focusing on three key areas: rates and occupancy, home upkeep, and continuous improvement through communication. Steve emphasizes the necessity of transparent and consistent communication with homeowners, educating them on the nuances of running a vacation rental business and the importance of meeting their expectations to ensure long-term success. The episode also covers the significance of regular homeowner meetings and adapting communication styles to meet individual needs.

00:00 Introduction and Inspiration
00:27 Andres' Presentation and Podcast Creation
01:06 Nurturing Homeowner Relationships
01:55 The Big Three: Rates, Upkeep, and Communication
03:14 Monthly Homeowner Meetings
04:13 Educating Homeowners on Business Aspects
06:22 Booking.com and Market Comparisons
08:43 Importance of Reviews and Property Updates
12:26 Tailored Communication and Consistency
13:24 Conclusion 

]]> Nurturing Homeowners: The Big Three Approach

In this episode of Casa-Cast, Steve Schwab discusses the importance of nurturing relationships with homeowners as part of Casago's Orange Credo. The episode features a presentation by Andres from Fort Lauderdale, who explains a strategic approach to nurturing homeowners by focusing on three key areas: rates and occupancy, home upkeep, and continuous improvement through communication. Steve emphasizes the necessity of transparent and consistent communication with homeowners, educating them on the nuances of running a vacation rental business and the importance of meeting their expectations to ensure long-term success. The episode also covers the significance of regular homeowner meetings and adapting communication styles to meet individual needs.

00:00 Introduction and Inspiration
00:27 Andres' Presentation and Podcast Creation
01:06 Nurturing Homeowner Relationships
01:55 The Big Three: Rates, Upkeep, and Communication
03:14 Monthly Homeowner Meetings
04:13 Educating Homeowners on Business Aspects
06:22 Booking.com and Market Comparisons
08:43 Importance of Reviews and Property Updates
12:26 Tailored Communication and Consistency
13:24 Conclusion 

]]> Fri, 05 Jul 2024 13:46:00 -0700 Steve Schwab Steve Schwab 824 Nurturing Homeowners: The Big Three Approach

In this episode of Casa-Cast, Steve Schwab discusses the importance of nurturing relationships with homeowners as part of Casago's Orange Credo. The episode features a presentation by Andres from Fort Lauderdale, who explains a strategic approach to nurturing homeowners by focusing on three key areas: rates and occupancy, home upkeep, and continuous improvement through communication. Steve emphasizes the necessity of transparent and consistent communication with homeowners, educating them on the nuances of running a vacation rental business and the importance of meeting their expectations to ensure long-term success. The episode also covers the significance of regular homeowner meetings and adapting communication styles to meet individual needs.

00:00 Introduction and Inspiration
00:27 Andres' Presentation and Podcast Creation
01:06 Nurturing Homeowner Relationships
01:55 The Big Three: Rates, Upkeep, and Communication
03:14 Monthly Homeowner Meetings
04:13 Educating Homeowners on Business Aspects
06:22 Booking.com and Market Comparisons
08:43 Importance of Reviews and Property Updates
12:26 Tailored Communication and Consistency
13:24 Conclusion 

]]> No From Owner Focus to Holistic Views: Insights from IMN 2024 1 1 From Owner Focus to Holistic Views: Insights from IMN 2024 full 3fc48b26-3d9f-45b6-aeac-296f525c110a https://share.transistor.fm/s/ede2066e Key Takeaways from IMN Conference 2024: Homeowner and Customer-Centric Strategies

In this episode of CasaCast, Steve Schwab discusses the significant takeaways from the IMN Conference 2024 in Austin with guests Manuel and Jason from Orlando. The conversation centers around four main points: the importance of being homeowner-centric, enhancing the customer experience, adopting a holistic view for creating a sustainable future, and the value of breakout rooms for practical and tactical learning. The guests also share their insights on building a strong company culture and the importance of communication in delivering top-notch hospitality.

00:00 Introduction to CasaCast
00:15 Meet the Team: Steve
00:25 Key Takeaways from the IMN Conference
01:26 Homeowner-Centric Approach
02:51 Enhancing Customer Experience
05:50 Holistic Business View for Sustainability
09:42 Breakout Sessions Insights
13:33 Favorite Letters in the Orange Credo
15:19 Final Thoughts and Takeaways

]]> Key Takeaways from IMN Conference 2024: Homeowner and Customer-Centric Strategies

In this episode of CasaCast, Steve Schwab discusses the significant takeaways from the IMN Conference 2024 in Austin with guests Manuel and Jason from Orlando. The conversation centers around four main points: the importance of being homeowner-centric, enhancing the customer experience, adopting a holistic view for creating a sustainable future, and the value of breakout rooms for practical and tactical learning. The guests also share their insights on building a strong company culture and the importance of communication in delivering top-notch hospitality.

00:00 Introduction to CasaCast
00:15 Meet the Team: Steve
00:25 Key Takeaways from the IMN Conference
01:26 Homeowner-Centric Approach
02:51 Enhancing Customer Experience
05:50 Holistic Business View for Sustainability
09:42 Breakout Sessions Insights
13:33 Favorite Letters in the Orange Credo
15:19 Final Thoughts and Takeaways

]]> Sun, 30 Jun 2024 13:11:55 -0700 Steve Schwab Steve Schwab 1013 Key Takeaways from IMN Conference 2024: Homeowner and Customer-Centric Strategies

In this episode of CasaCast, Steve Schwab discusses the significant takeaways from the IMN Conference 2024 in Austin with guests Manuel and Jason from Orlando. The conversation centers around four main points: the importance of being homeowner-centric, enhancing the customer experience, adopting a holistic view for creating a sustainable future, and the value of breakout rooms for practical and tactical learning. The guests also share their insights on building a strong company culture and the importance of communication in delivering top-notch hospitality.

00:00 Introduction to CasaCast
00:15 Meet the Team: Steve
00:25 Key Takeaways from the IMN Conference
01:26 Homeowner-Centric Approach
02:51 Enhancing Customer Experience
05:50 Holistic Business View for Sustainability
09:42 Breakout Sessions Insights
13:33 Favorite Letters in the Orange Credo
15:19 Final Thoughts and Takeaways

]]> No I have a Revenue Manager... Now what? 1 1 I have a Revenue Manager... Now what? full 128cf28a-4b00-4ad9-9bc1-43aeb0dc0c98 https://share.transistor.fm/s/53f63725 Mastering Revenue Management: Daily, Weekly, and Monthly Strategies

In this episode, Steve hosts Desiree Garcia, co-founder of RevMax, to discuss essential practices in revenue management. Desiree shares her journey and expertise, highlighting strategies that property managers should implement daily, weekly, and monthly. Key focuses include measuring bookings, leads, and pickup daily; reviewing pricing, nightly minimums, and availability weekly; and evaluating marketing efforts and OTA performance monthly. The conversation underscores the importance of a collaborative approach between revenue managers and property managers to optimize revenue through a blend of art and science.

00:00 Introduction and Guest Welcome
00:32 Desiree Garcia's Career Journey
01:15 Evolution of Revenue Management
02:50 Daily Revenue Management Tasks
09:30 Weekly Revenue Management Tasks
15:41 Monthly Revenue Management Tasks
21:57 Conclusion and Final Thoughts

]]> Mastering Revenue Management: Daily, Weekly, and Monthly Strategies

In this episode, Steve hosts Desiree Garcia, co-founder of RevMax, to discuss essential practices in revenue management. Desiree shares her journey and expertise, highlighting strategies that property managers should implement daily, weekly, and monthly. Key focuses include measuring bookings, leads, and pickup daily; reviewing pricing, nightly minimums, and availability weekly; and evaluating marketing efforts and OTA performance monthly. The conversation underscores the importance of a collaborative approach between revenue managers and property managers to optimize revenue through a blend of art and science.

00:00 Introduction and Guest Welcome
00:32 Desiree Garcia's Career Journey
01:15 Evolution of Revenue Management
02:50 Daily Revenue Management Tasks
09:30 Weekly Revenue Management Tasks
15:41 Monthly Revenue Management Tasks
21:57 Conclusion and Final Thoughts

]]> Wed, 19 Jun 2024 08:58:00 -0700 Steve Schwab Steve Schwab 1367 Mastering Revenue Management: Daily, Weekly, and Monthly Strategies

In this episode, Steve hosts Desiree Garcia, co-founder of RevMax, to discuss essential practices in revenue management. Desiree shares her journey and expertise, highlighting strategies that property managers should implement daily, weekly, and monthly. Key focuses include measuring bookings, leads, and pickup daily; reviewing pricing, nightly minimums, and availability weekly; and evaluating marketing efforts and OTA performance monthly. The conversation underscores the importance of a collaborative approach between revenue managers and property managers to optimize revenue through a blend of art and science.

00:00 Introduction and Guest Welcome
00:32 Desiree Garcia's Career Journey
01:15 Evolution of Revenue Management
02:50 Daily Revenue Management Tasks
09:30 Weekly Revenue Management Tasks
15:41 Monthly Revenue Management Tasks
21:57 Conclusion and Final Thoughts

]]> No Exploring Streamline Hidden Features with Andrea Park 1 1 Exploring Streamline Hidden Features with Andrea Park full 6b23f13f-d9e5-412a-b556-d7a8233d7a66 https://share.transistor.fm/s/e924c79e Exploring Streamline's Hidden Features with Andrea Park

In this episode of Casa Cast, Steve welcomes Andrea Park, owner of South Padre Island CasaGo and software development manager at Streamline. They discuss Andrea's role in overseeing development and delve into eight lesser-known Streamline features, including language customization, custom user groups, rotation logic on websites, a customizable Owner Statement Builder, auto-response for OTAs, Owner Commission Discrepancy Report, unit setup tips for SEO, and work order approval processes. Andrea shares her journey in property management, her love for building strong owner relationships, and even a personal story about her riding a Harley Davidson. This informative session highlights practical insights for property managers to optimize their operations.

00:00 Introduction and Welcome
00:35 Andrea's Role at Streamline
01:10 Shared Background and Fun Question
01:42 Streamline's Hidden Features
01:56 Language Customization
03:01 Custom User Groups
04:22 Rotation Logic
06:52 Owner Statement Builder
07:38 Auto Response for OTAs
08:47 Owner Commission Discrepancy Report
09:41 Unit Setup Tips
10:59 Work Order Approval
12:42 Andrea's Personal Story
13:32 Importance of Owner Relationships
15:06 Conclusion and Farewell

]]> Exploring Streamline's Hidden Features with Andrea Park

In this episode of Casa Cast, Steve welcomes Andrea Park, owner of South Padre Island CasaGo and software development manager at Streamline. They discuss Andrea's role in overseeing development and delve into eight lesser-known Streamline features, including language customization, custom user groups, rotation logic on websites, a customizable Owner Statement Builder, auto-response for OTAs, Owner Commission Discrepancy Report, unit setup tips for SEO, and work order approval processes. Andrea shares her journey in property management, her love for building strong owner relationships, and even a personal story about her riding a Harley Davidson. This informative session highlights practical insights for property managers to optimize their operations.

00:00 Introduction and Welcome
00:35 Andrea's Role at Streamline
01:10 Shared Background and Fun Question
01:42 Streamline's Hidden Features
01:56 Language Customization
03:01 Custom User Groups
04:22 Rotation Logic
06:52 Owner Statement Builder
07:38 Auto Response for OTAs
08:47 Owner Commission Discrepancy Report
09:41 Unit Setup Tips
10:59 Work Order Approval
12:42 Andrea's Personal Story
13:32 Importance of Owner Relationships
15:06 Conclusion and Farewell

]]> Wed, 12 Jun 2024 07:39:12 -0700 Steve Schwab Steve Schwab 968 Exploring Streamline's Hidden Features with Andrea Park

In this episode of Casa Cast, Steve welcomes Andrea Park, owner of South Padre Island CasaGo and software development manager at Streamline. They discuss Andrea's role in overseeing development and delve into eight lesser-known Streamline features, including language customization, custom user groups, rotation logic on websites, a customizable Owner Statement Builder, auto-response for OTAs, Owner Commission Discrepancy Report, unit setup tips for SEO, and work order approval processes. Andrea shares her journey in property management, her love for building strong owner relationships, and even a personal story about her riding a Harley Davidson. This informative session highlights practical insights for property managers to optimize their operations.

00:00 Introduction and Welcome
00:35 Andrea's Role at Streamline
01:10 Shared Background and Fun Question
01:42 Streamline's Hidden Features
01:56 Language Customization
03:01 Custom User Groups
04:22 Rotation Logic
06:52 Owner Statement Builder
07:38 Auto Response for OTAs
08:47 Owner Commission Discrepancy Report
09:41 Unit Setup Tips
10:59 Work Order Approval
12:42 Andrea's Personal Story
13:32 Importance of Owner Relationships
15:06 Conclusion and Farewell

]]> No Mastering Work Orders: Insights from Bill Johnson 1 1 Mastering Work Orders: Insights from Bill Johnson full 66478241-91ce-43c9-a22b-a82c11c1e074 https://share.transistor.fm/s/a973ffd3 Mastering Work Orders with Operational Excellence: A Conversation with Bill

In this Casa-Cast episode, Steve welcomes Bill Johnson, a former homeowner turned Stigward, to discuss the intricacies of handling work orders. Bill shares his expertise on the operational aspects of using work orders as tools for workflow and coordination and for enhancing communication. They delve into the five key things you should know about work orders, including the importance of documentation, the proper language, and the necessity of team training. They also explore effective change management strategies for implementing work orders, emphasizing the importance of transparency and homeowners' engagement. This episode is a must-listen for anyone looking to optimize their property management operations.

00:00 Introduction to Casa-Cast
00:09 Meet Bill: The Expert on Work Orders
00:46 Understanding Work Orders
02:17 Five Key Points About Work Orders
04:34 The Importance of Team Involvement
06:13 Creative Uses for Work Orders
07:48 Essential Elements of a Work Order
11:30 Change Management in Property Management
15:25 Effective Communication with Homeowners
17:14 Closing Thoughts and Reflections
18:53 Outro and Credits

]]> Mastering Work Orders with Operational Excellence: A Conversation with Bill

In this Casa-Cast episode, Steve welcomes Bill Johnson, a former homeowner turned Stigward, to discuss the intricacies of handling work orders. Bill shares his expertise on the operational aspects of using work orders as tools for workflow and coordination and for enhancing communication. They delve into the five key things you should know about work orders, including the importance of documentation, the proper language, and the necessity of team training. They also explore effective change management strategies for implementing work orders, emphasizing the importance of transparency and homeowners' engagement. This episode is a must-listen for anyone looking to optimize their property management operations.

00:00 Introduction to Casa-Cast
00:09 Meet Bill: The Expert on Work Orders
00:46 Understanding Work Orders
02:17 Five Key Points About Work Orders
04:34 The Importance of Team Involvement
06:13 Creative Uses for Work Orders
07:48 Essential Elements of a Work Order
11:30 Change Management in Property Management
15:25 Effective Communication with Homeowners
17:14 Closing Thoughts and Reflections
18:53 Outro and Credits

]]> Tue, 04 Jun 2024 09:00:00 -0700 Steve Schwab Steve Schwab 1175 Mastering Work Orders with Operational Excellence: A Conversation with Bill

In this Casa-Cast episode, Steve welcomes Bill Johnson, a former homeowner turned Stigward, to discuss the intricacies of handling work orders. Bill shares his expertise on the operational aspects of using work orders as tools for workflow and coordination and for enhancing communication. They delve into the five key things you should know about work orders, including the importance of documentation, the proper language, and the necessity of team training. They also explore effective change management strategies for implementing work orders, emphasizing the importance of transparency and homeowners' engagement. This episode is a must-listen for anyone looking to optimize their property management operations.

00:00 Introduction to Casa-Cast
00:09 Meet Bill: The Expert on Work Orders
00:46 Understanding Work Orders
02:17 Five Key Points About Work Orders
04:34 The Importance of Team Involvement
06:13 Creative Uses for Work Orders
07:48 Essential Elements of a Work Order
11:30 Change Management in Property Management
15:25 Effective Communication with Homeowners
17:14 Closing Thoughts and Reflections
18:53 Outro and Credits

]]> No Revenue Management Terms You Need to know. 1 1 Revenue Management Terms You Need to know. full 723f124c-cdf7-43dc-9e08-fcc8197df08d https://share.transistor.fm/s/558bc3d0 Top 10 Revenue Management Terms Every Property Manager Should Know

In this episode, Steve interviews Desiree Garcia, the co-founder of RevMax. The discussion centers around the top 10 revenue management terms vital for property managers. The conversation begins by highlighting Desiree's extensive experience in the industry and how she partnered with Carlos and Streamline to create RevMax. The terms covered include Revenue, Occupancy, ADR (Average Daily Rate), RevPAR (Revenue Per Available Unit), Pace, Paid Occupancy, Availability, Booking Window, Length of Stay, and Forecast, Goal, and Budget. The episode provides valuable insights into understanding these metrics and their impact on revenue management strategies. Additionally, a bonus term, Opportunity Loss, is discussed, emphasizing the importance of optimizing availability and preventing occupancy gaps.

00:00 Introduction and Guest Welcome
00:57 Desiree Garcia's Journey in Revenue Management
03:00 Understanding Revenue Management Terms
03:05 Revenue and Occupancy
06:47 Average Daily Rate (ADR)
10:56 Revenue Per Available Room (RevPAR)
17:09 Pace and Paid Occupancy
23:26 Availability and Booking Window
32:45 Length of Stay and Forecasting
40:14 Conclusion and Final Thoughts

]]> Top 10 Revenue Management Terms Every Property Manager Should Know

In this episode, Steve interviews Desiree Garcia, the co-founder of RevMax. The discussion centers around the top 10 revenue management terms vital for property managers. The conversation begins by highlighting Desiree's extensive experience in the industry and how she partnered with Carlos and Streamline to create RevMax. The terms covered include Revenue, Occupancy, ADR (Average Daily Rate), RevPAR (Revenue Per Available Unit), Pace, Paid Occupancy, Availability, Booking Window, Length of Stay, and Forecast, Goal, and Budget. The episode provides valuable insights into understanding these metrics and their impact on revenue management strategies. Additionally, a bonus term, Opportunity Loss, is discussed, emphasizing the importance of optimizing availability and preventing occupancy gaps.

00:00 Introduction and Guest Welcome
00:57 Desiree Garcia's Journey in Revenue Management
03:00 Understanding Revenue Management Terms
03:05 Revenue and Occupancy
06:47 Average Daily Rate (ADR)
10:56 Revenue Per Available Room (RevPAR)
17:09 Pace and Paid Occupancy
23:26 Availability and Booking Window
32:45 Length of Stay and Forecasting
40:14 Conclusion and Final Thoughts

]]> Wed, 29 May 2024 08:27:22 -0700 Steve Schwab Steve Schwab 2533 Top 10 Revenue Management Terms Every Property Manager Should Know

In this episode, Steve interviews Desiree Garcia, the co-founder of RevMax. The discussion centers around the top 10 revenue management terms vital for property managers. The conversation begins by highlighting Desiree's extensive experience in the industry and how she partnered with Carlos and Streamline to create RevMax. The terms covered include Revenue, Occupancy, ADR (Average Daily Rate), RevPAR (Revenue Per Available Unit), Pace, Paid Occupancy, Availability, Booking Window, Length of Stay, and Forecast, Goal, and Budget. The episode provides valuable insights into understanding these metrics and their impact on revenue management strategies. Additionally, a bonus term, Opportunity Loss, is discussed, emphasizing the importance of optimizing availability and preventing occupancy gaps.

00:00 Introduction and Guest Welcome
00:57 Desiree Garcia's Journey in Revenue Management
03:00 Understanding Revenue Management Terms
03:05 Revenue and Occupancy
06:47 Average Daily Rate (ADR)
10:56 Revenue Per Available Room (RevPAR)
17:09 Pace and Paid Occupancy
23:26 Availability and Booking Window
32:45 Length of Stay and Forecasting
40:14 Conclusion and Final Thoughts

]]> No Third Home partnership for biz dev and retention 1 1 Third Home partnership for biz dev and retention full 264896b9-0fb2-488c-8609-fe4e739901c8 https://share.transistor.fm/s/35d79c3b Exploring 3rdHome with Chad Rowe and Rowdy Stovall on Casa-Cast

In this episode of Casa-Cast, hosts discuss the 3rdHome Luxury Home Exchange program with guests Chad Rowe, SVP of Business Development, and Rowdy Stovall, Director of Business Development. They explore how affiliates can join through Casago, detailing the advantages for homeowners, including acquisition strategies to make the program appealing. 

The conversation covers the program's workings, emphasizing its B2B partnership model, the unique 'keys for time' exchange system, and how 3rdHome positions itself in the luxury market with high-end properties and desirable locations. Key points include the process and benefits of becoming an affiliate via Cosago, removal of initiation fees, earning and using keys for exchanges, and the importance of seasonality and property value in determining key values. Additionally, the episode touches on the strategic benefits for short-term rental operators and property managers, such as homeowner and employee recruitment and retention. Contacts for further information and sign-up processes are also shared.

00:00 Welcome to Casa-Cast with 3rdHome Guests
00:09 Introducing Chad and Rowdy from 3rdHome
00:39 Exploring the Roles and Experiences of Chad and Rowdy
03:20 Diving into 3rdHome's Luxury Home Exchange Program
04:29 Understanding the Keys Currency System in 3rdHome
07:23 Affiliate Program Benefits and Homeowner Acquisition
09:04 Integration and Operational Details of 3rdHome
12:42 Leveraging 3rdHome for Business Development and Retention
15:54 Signing Up and Onboarding with 3rdHome
19:24 Utilizing 3rdHome for Employee Recruitment and Retention
21:05 Contact Information and Closing Remarks

]]> Exploring 3rdHome with Chad Rowe and Rowdy Stovall on Casa-Cast

In this episode of Casa-Cast, hosts discuss the 3rdHome Luxury Home Exchange program with guests Chad Rowe, SVP of Business Development, and Rowdy Stovall, Director of Business Development. They explore how affiliates can join through Casago, detailing the advantages for homeowners, including acquisition strategies to make the program appealing. 

The conversation covers the program's workings, emphasizing its B2B partnership model, the unique 'keys for time' exchange system, and how 3rdHome positions itself in the luxury market with high-end properties and desirable locations. Key points include the process and benefits of becoming an affiliate via Cosago, removal of initiation fees, earning and using keys for exchanges, and the importance of seasonality and property value in determining key values. Additionally, the episode touches on the strategic benefits for short-term rental operators and property managers, such as homeowner and employee recruitment and retention. Contacts for further information and sign-up processes are also shared.

00:00 Welcome to Casa-Cast with 3rdHome Guests
00:09 Introducing Chad and Rowdy from 3rdHome
00:39 Exploring the Roles and Experiences of Chad and Rowdy
03:20 Diving into 3rdHome's Luxury Home Exchange Program
04:29 Understanding the Keys Currency System in 3rdHome
07:23 Affiliate Program Benefits and Homeowner Acquisition
09:04 Integration and Operational Details of 3rdHome
12:42 Leveraging 3rdHome for Business Development and Retention
15:54 Signing Up and Onboarding with 3rdHome
19:24 Utilizing 3rdHome for Employee Recruitment and Retention
21:05 Contact Information and Closing Remarks

]]> Wed, 22 May 2024 08:00:00 -0700 Steve Schwab Steve Schwab 1362 Exploring 3rdHome with Chad Rowe and Rowdy Stovall on Casa-Cast

In this episode of Casa-Cast, hosts discuss the 3rdHome Luxury Home Exchange program with guests Chad Rowe, SVP of Business Development, and Rowdy Stovall, Director of Business Development. They explore how affiliates can join through Casago, detailing the advantages for homeowners, including acquisition strategies to make the program appealing. 

The conversation covers the program's workings, emphasizing its B2B partnership model, the unique 'keys for time' exchange system, and how 3rdHome positions itself in the luxury market with high-end properties and desirable locations. Key points include the process and benefits of becoming an affiliate via Cosago, removal of initiation fees, earning and using keys for exchanges, and the importance of seasonality and property value in determining key values. Additionally, the episode touches on the strategic benefits for short-term rental operators and property managers, such as homeowner and employee recruitment and retention. Contacts for further information and sign-up processes are also shared.

00:00 Welcome to Casa-Cast with 3rdHome Guests
00:09 Introducing Chad and Rowdy from 3rdHome
00:39 Exploring the Roles and Experiences of Chad and Rowdy
03:20 Diving into 3rdHome's Luxury Home Exchange Program
04:29 Understanding the Keys Currency System in 3rdHome
07:23 Affiliate Program Benefits and Homeowner Acquisition
09:04 Integration and Operational Details of 3rdHome
12:42 Leveraging 3rdHome for Business Development and Retention
15:54 Signing Up and Onboarding with 3rdHome
19:24 Utilizing 3rdHome for Employee Recruitment and Retention
21:05 Contact Information and Closing Remarks

]]> No 7 Tips to Homeowner Marketing with Kelsey Solts 1 1 7 Tips to Homeowner Marketing with Kelsey Solts full 6af16e8d-a139-46d6-b706-9092211357f2 https://share.transistor.fm/s/4c3bf238 In this episode of Casa-Cast, host Casago welcomes Kelsey, a key member of Casago's special business unit focusing on homeowner acquisition and marketing. Kelsey shares her journey from the eventful Keystone Retreats in Nashville to her growth within Casago, highlighting the seven crucial tips for increasing inventory. These tips range from ensuring a local touch in marketing, identifying and addressing homeowner pain points, the importance of a value proposition, consistency in branding, never stopping marketing efforts, creating a written plan, to utilizing Casago's resources efficiently. Kelsey's anecdotal insights, including her claim to fame via a YouTube video and her husband's career as a drummer for Ryan Stevenson, add a personal touch to the episode. This conversation not only sheds light on the strategic facets of marketing within the vacation rental industry but also underscores the significance of fostering a culture of excellence, as emphasized in Casago's Orange Credo.

00:00 Welcome to Casa-Cast: Introducing Kelsey

00:35 Kelsey's Journey: From Event Savior to Marketing Maven

01:11 Personal Insights: Kelsey's Life, Love, and Laughter

03:57 Growing Your Inventory: Kelsey's Top 7 Tips

12:02 The Power of Consistency in Marketing

18:45 Leveraging Casago's Resources for Growth

23:04 Excellence Over Perfection: Kelsey's Favorite Credo

24:58 Closing Thoughts and Invitations

]]> In this episode of Casa-Cast, host Casago welcomes Kelsey, a key member of Casago's special business unit focusing on homeowner acquisition and marketing. Kelsey shares her journey from the eventful Keystone Retreats in Nashville to her growth within Casago, highlighting the seven crucial tips for increasing inventory. These tips range from ensuring a local touch in marketing, identifying and addressing homeowner pain points, the importance of a value proposition, consistency in branding, never stopping marketing efforts, creating a written plan, to utilizing Casago's resources efficiently. Kelsey's anecdotal insights, including her claim to fame via a YouTube video and her husband's career as a drummer for Ryan Stevenson, add a personal touch to the episode. This conversation not only sheds light on the strategic facets of marketing within the vacation rental industry but also underscores the significance of fostering a culture of excellence, as emphasized in Casago's Orange Credo.

00:00 Welcome to Casa-Cast: Introducing Kelsey

00:35 Kelsey's Journey: From Event Savior to Marketing Maven

01:11 Personal Insights: Kelsey's Life, Love, and Laughter

03:57 Growing Your Inventory: Kelsey's Top 7 Tips

12:02 The Power of Consistency in Marketing

18:45 Leveraging Casago's Resources for Growth

23:04 Excellence Over Perfection: Kelsey's Favorite Credo

24:58 Closing Thoughts and Invitations

]]> Thu, 09 May 2024 10:00:00 -0700 Steve Schwab Steve Schwab 1538 In this episode of Casa-Cast, host Casago welcomes Kelsey, a key member of Casago's special business unit focusing on homeowner acquisition and marketing. Kelsey shares her journey from the eventful Keystone Retreats in Nashville to her growth within Casago, highlighting the seven crucial tips for increasing inventory. These tips range from ensuring a local touch in marketing, identifying and addressing homeowner pain points, the importance of a value proposition, consistency in branding, never stopping marketing efforts, creating a written plan, to utilizing Casago's resources efficiently. Kelsey's anecdotal insights, including her claim to fame via a YouTube video and her husband's career as a drummer for Ryan Stevenson, add a personal touch to the episode. This conversation not only sheds light on the strategic facets of marketing within the vacation rental industry but also underscores the significance of fostering a culture of excellence, as emphasized in Casago's Orange Credo.

00:00 Welcome to Casa-Cast: Introducing Kelsey

00:35 Kelsey's Journey: From Event Savior to Marketing Maven

01:11 Personal Insights: Kelsey's Life, Love, and Laughter

03:57 Growing Your Inventory: Kelsey's Top 7 Tips

12:02 The Power of Consistency in Marketing

18:45 Leveraging Casago's Resources for Growth

23:04 Excellence Over Perfection: Kelsey's Favorite Credo

24:58 Closing Thoughts and Invitations

]]> No Fans not Followers Pamela Quinn 1 1 Fans not Followers Pamela Quinn full e2aded5e-fe24-4adb-ad82-1ce571e6905f https://share.transistor.fm/s/481c6349 Maximizing Engagement and Building Relationships Through Social Media Contests

The script outlines a segment from the Casa-Cast, created by Casago, where the host discusses the importance of social media engagement, mainly through contests, with a guest named Pamela. Pamela and her husband, Michael, share insights from their vacation rental business, including how they've successfully integrated their diverse backgrounds into their business model. They detail a  Facebook contest to increase page likes and foster long-term relationships through their email list. Highlights include their key strategies to ensure the contest's success, such as the significant prize of $1000, going live on Facebook for announcements, and maintaining an authentic, unpolished approach to connecting with their audience. Pamela shares their goal of gaining followers and cultivating genuine fans who actively engage and talk about their brand. The discussion concludes with advice on planning and executing social media contests, focusing on authenticity, budgeting, and consistent engagement to build a stronger customer relationship and community presence.

]]> Maximizing Engagement and Building Relationships Through Social Media Contests

The script outlines a segment from the Casa-Cast, created by Casago, where the host discusses the importance of social media engagement, mainly through contests, with a guest named Pamela. Pamela and her husband, Michael, share insights from their vacation rental business, including how they've successfully integrated their diverse backgrounds into their business model. They detail a  Facebook contest to increase page likes and foster long-term relationships through their email list. Highlights include their key strategies to ensure the contest's success, such as the significant prize of $1000, going live on Facebook for announcements, and maintaining an authentic, unpolished approach to connecting with their audience. Pamela shares their goal of gaining followers and cultivating genuine fans who actively engage and talk about their brand. The discussion concludes with advice on planning and executing social media contests, focusing on authenticity, budgeting, and consistent engagement to build a stronger customer relationship and community presence.

]]> Wed, 01 May 2024 17:01:00 -0700 Steve Schwab Steve Schwab 1364 Maximizing Engagement and Building Relationships Through Social Media Contests

The script outlines a segment from the Casa-Cast, created by Casago, where the host discusses the importance of social media engagement, mainly through contests, with a guest named Pamela. Pamela and her husband, Michael, share insights from their vacation rental business, including how they've successfully integrated their diverse backgrounds into their business model. They detail a  Facebook contest to increase page likes and foster long-term relationships through their email list. Highlights include their key strategies to ensure the contest's success, such as the significant prize of $1000, going live on Facebook for announcements, and maintaining an authentic, unpolished approach to connecting with their audience. Pamela shares their goal of gaining followers and cultivating genuine fans who actively engage and talk about their brand. The discussion concludes with advice on planning and executing social media contests, focusing on authenticity, budgeting, and consistent engagement to build a stronger customer relationship and community presence.

]]> Social Media, Promotions, Followers, Fans, Pamela Quinn No Decoding the SEO fields inside Streamline with David Angotti 1 1 Decoding the SEO fields inside Streamline with David Angotti full f83daedf-05be-412f-94f5-bb4d2f75298f https://share.transistor.fm/s/486447d0 Decoding SEO: Meta Tag Titles and Descriptions with David Angotti

In this episode of Casa-Cast hosted by Steve Schwab and featuring David Angotti of Guesty, the focus is on unraveling the intricacies of SEO, specifically addressing meta tag titles and descriptions within a property management context. David, with his extensive SEO background and entrepreneurial experience, shares insights on optimizing these elements for better search visibility and conversion. The discussion includes tips on creating compelling meta tags, understanding Google's algorithms for titles and descriptions, and the irrelevance of meta-tag keywords in current search engine strategies. Moreover, David emphasizes creating content that answers potential guests' questions, aiming for conversion through clarity and relevance. This episode serves as a comprehensive guide for property managers looking to enhance their listings' online presence and attract more guests through effective SEO practices.

00:00 Meet David Angottii: The SEO Guru at Guesty
00:34 Diving Into the Mysteries of SEO Fields with David
01:58 Unraveling the Secrets of Meta Tag Titles
06:38 The Art of Differentiating Properties in SEO
08:21 Crafting Compelling Meta Tag Descriptions
12:55 Avoiding Common Mistakes in Meta Tag Optimization
18:55 Concluding Insights and Future Discussions

]]> Decoding SEO: Meta Tag Titles and Descriptions with David Angotti

In this episode of Casa-Cast hosted by Steve Schwab and featuring David Angotti of Guesty, the focus is on unraveling the intricacies of SEO, specifically addressing meta tag titles and descriptions within a property management context. David, with his extensive SEO background and entrepreneurial experience, shares insights on optimizing these elements for better search visibility and conversion. The discussion includes tips on creating compelling meta tags, understanding Google's algorithms for titles and descriptions, and the irrelevance of meta-tag keywords in current search engine strategies. Moreover, David emphasizes creating content that answers potential guests' questions, aiming for conversion through clarity and relevance. This episode serves as a comprehensive guide for property managers looking to enhance their listings' online presence and attract more guests through effective SEO practices.

00:00 Meet David Angottii: The SEO Guru at Guesty
00:34 Diving Into the Mysteries of SEO Fields with David
01:58 Unraveling the Secrets of Meta Tag Titles
06:38 The Art of Differentiating Properties in SEO
08:21 Crafting Compelling Meta Tag Descriptions
12:55 Avoiding Common Mistakes in Meta Tag Optimization
18:55 Concluding Insights and Future Discussions

]]> Wed, 24 Apr 2024 13:56:22 -0700 Steve Schwab Steve Schwab 1191 Decoding SEO: Meta Tag Titles and Descriptions with David Angotti

In this episode of Casa-Cast hosted by Steve Schwab and featuring David Angotti of Guesty, the focus is on unraveling the intricacies of SEO, specifically addressing meta tag titles and descriptions within a property management context. David, with his extensive SEO background and entrepreneurial experience, shares insights on optimizing these elements for better search visibility and conversion. The discussion includes tips on creating compelling meta tags, understanding Google's algorithms for titles and descriptions, and the irrelevance of meta-tag keywords in current search engine strategies. Moreover, David emphasizes creating content that answers potential guests' questions, aiming for conversion through clarity and relevance. This episode serves as a comprehensive guide for property managers looking to enhance their listings' online presence and attract more guests through effective SEO practices.

00:00 Meet David Angottii: The SEO Guru at Guesty
00:34 Diving Into the Mysteries of SEO Fields with David
01:58 Unraveling the Secrets of Meta Tag Titles
06:38 The Art of Differentiating Properties in SEO
08:21 Crafting Compelling Meta Tag Descriptions
12:55 Avoiding Common Mistakes in Meta Tag Optimization
18:55 Concluding Insights and Future Discussions

]]> No Deep Diving Surface Matters with Durk Johnson 1 1 Deep Diving Surface Matters with Durk Johnson full 3866c773-311d-4982-b39f-ef14913faac6 https://share.transistor.fm/s/cae35fc2 Deep Diving Surface Matters with Durk Johnson

In this episode of Casa-Cast, host Steve Schwab is joined by cleaning expert Durk Johnson to discuss the intricacies and best practices for selecting and using various cleaning products. They cover the importance of choosing suitable cleaning agents to avoid damaging household surfaces, including detailed discussions on using all-purpose cleaners, degreasers, bathroom cleaners, and specialty products. Several tips on handling specific cleaning scenarios, from dealing with grease in kitchens to selecting the right tools for different surfaces, are shared. Additionally, the conversation delves into the science behind cleaning agents, ensuring safety, and maintaining professional standards in the cleaning industry. Special attention is given to proactive approaches to pest control, namely bedbugs, highlighting the significance of using professional-grade and correctly formulated products to ensure effective and safe cleaning processes.

00:00 Meet Durk Johnson: A Cleaning Guru
00:44 The Importance of Choosing the Right Cleaning Products
02:35 Deep Dive into All-Purpose Cleaners
08:20 The Science of Cleaning: Enzymes, Water Hardness, and More
10:35 Specialty Cleaning Products: From Degreasers to Bed Bug Solutions
34:13 Concluding Thoughts on Effective Cleaning Practices

]]> Deep Diving Surface Matters with Durk Johnson

In this episode of Casa-Cast, host Steve Schwab is joined by cleaning expert Durk Johnson to discuss the intricacies and best practices for selecting and using various cleaning products. They cover the importance of choosing suitable cleaning agents to avoid damaging household surfaces, including detailed discussions on using all-purpose cleaners, degreasers, bathroom cleaners, and specialty products. Several tips on handling specific cleaning scenarios, from dealing with grease in kitchens to selecting the right tools for different surfaces, are shared. Additionally, the conversation delves into the science behind cleaning agents, ensuring safety, and maintaining professional standards in the cleaning industry. Special attention is given to proactive approaches to pest control, namely bedbugs, highlighting the significance of using professional-grade and correctly formulated products to ensure effective and safe cleaning processes.

00:00 Meet Durk Johnson: A Cleaning Guru
00:44 The Importance of Choosing the Right Cleaning Products
02:35 Deep Dive into All-Purpose Cleaners
08:20 The Science of Cleaning: Enzymes, Water Hardness, and More
10:35 Specialty Cleaning Products: From Degreasers to Bed Bug Solutions
34:13 Concluding Thoughts on Effective Cleaning Practices

]]> Tue, 16 Apr 2024 05:00:00 -0700 Steve Schwab Steve Schwab 2167 Deep Diving Surface Matters with Durk Johnson

In this episode of Casa-Cast, host Steve Schwab is joined by cleaning expert Durk Johnson to discuss the intricacies and best practices for selecting and using various cleaning products. They cover the importance of choosing suitable cleaning agents to avoid damaging household surfaces, including detailed discussions on using all-purpose cleaners, degreasers, bathroom cleaners, and specialty products. Several tips on handling specific cleaning scenarios, from dealing with grease in kitchens to selecting the right tools for different surfaces, are shared. Additionally, the conversation delves into the science behind cleaning agents, ensuring safety, and maintaining professional standards in the cleaning industry. Special attention is given to proactive approaches to pest control, namely bedbugs, highlighting the significance of using professional-grade and correctly formulated products to ensure effective and safe cleaning processes.

00:00 Meet Durk Johnson: A Cleaning Guru
00:44 The Importance of Choosing the Right Cleaning Products
02:35 Deep Dive into All-Purpose Cleaners
08:20 The Science of Cleaning: Enzymes, Water Hardness, and More
10:35 Specialty Cleaning Products: From Degreasers to Bed Bug Solutions
34:13 Concluding Thoughts on Effective Cleaning Practices

]]> cleaning, cleaning products, housekeeping No Jackie Norde and the long table 1 1 Jackie Norde and the long table full db231bac-1607-4581-a2bc-829b9f7f473e https://share.transistor.fm/s/ceb27624 Introducing Jackie Norde: The Chronicles of Partner Success at Casago

In this episode of Casa-Casts, Steve Schwab introduces Jackie Norde, the new partner success manager at Casago. Jackie brings a rich and diverse background, including experience in commodities, tech, and property management, to her role at Casago. Her journey includes impactful work at GoDaddy and Streamline, a transformational period in Mexico managing properties, and her passion for vacation rental advocacy. 

Jackie emphasizes building relationships and owning the conversation to foster successful partnerships. Her commitment to enhancing community experiences and her hands-on approach in professional settings highlight her readiness to fill the big shoes left by her predecessor, Bill Johnson. The episode delves into Jackie's personal and professional life, showcasing her enthusiasm for helping people and ensuring vacation rental success.

00:00 Meet Jackie: The Perfect Fit for Casago
01:33 Jackie's Diverse Career Journey
04:21 From Mexico to Streamline: A Personal and Professional Rebirth
07:02 Jackie's Impactful Property Management in Mexico
11:55 Stepping into the Role of Partner Success Manager
13:12 Jackie's Passion for Vacation Rental Advocacy
16:04 Embracing the Orange Credo at Casago
16:59 Wrapping Up: Jackie's Journey and Future at Casago

]]> Introducing Jackie Norde: The Chronicles of Partner Success at Casago

In this episode of Casa-Casts, Steve Schwab introduces Jackie Norde, the new partner success manager at Casago. Jackie brings a rich and diverse background, including experience in commodities, tech, and property management, to her role at Casago. Her journey includes impactful work at GoDaddy and Streamline, a transformational period in Mexico managing properties, and her passion for vacation rental advocacy. 

Jackie emphasizes building relationships and owning the conversation to foster successful partnerships. Her commitment to enhancing community experiences and her hands-on approach in professional settings highlight her readiness to fill the big shoes left by her predecessor, Bill Johnson. The episode delves into Jackie's personal and professional life, showcasing her enthusiasm for helping people and ensuring vacation rental success.

00:00 Meet Jackie: The Perfect Fit for Casago
01:33 Jackie's Diverse Career Journey
04:21 From Mexico to Streamline: A Personal and Professional Rebirth
07:02 Jackie's Impactful Property Management in Mexico
11:55 Stepping into the Role of Partner Success Manager
13:12 Jackie's Passion for Vacation Rental Advocacy
16:04 Embracing the Orange Credo at Casago
16:59 Wrapping Up: Jackie's Journey and Future at Casago

]]> Thu, 04 Apr 2024 04:00:00 -0700 Steve Schwab Steve Schwab 1047 Introducing Jackie Norde: The Chronicles of Partner Success at Casago

In this episode of Casa-Casts, Steve Schwab introduces Jackie Norde, the new partner success manager at Casago. Jackie brings a rich and diverse background, including experience in commodities, tech, and property management, to her role at Casago. Her journey includes impactful work at GoDaddy and Streamline, a transformational period in Mexico managing properties, and her passion for vacation rental advocacy. 

Jackie emphasizes building relationships and owning the conversation to foster successful partnerships. Her commitment to enhancing community experiences and her hands-on approach in professional settings highlight her readiness to fill the big shoes left by her predecessor, Bill Johnson. The episode delves into Jackie's personal and professional life, showcasing her enthusiasm for helping people and ensuring vacation rental success.

00:00 Meet Jackie: The Perfect Fit for Casago
01:33 Jackie's Diverse Career Journey
04:21 From Mexico to Streamline: A Personal and Professional Rebirth
07:02 Jackie's Impactful Property Management in Mexico
11:55 Stepping into the Role of Partner Success Manager
13:12 Jackie's Passion for Vacation Rental Advocacy
16:04 Embracing the Orange Credo at Casago
16:59 Wrapping Up: Jackie's Journey and Future at Casago

]]> No Bill Johnson's Journey with Casago 1 1 Bill Johnson's Journey with Casago full fb98d101-3613-4cbe-ad64-7e1c6510eba6 https://share.transistor.fm/s/407647a2 Reflections and Farewells: Bill Johnson's Journey with CASAGO


This episode of the Casa-Cast, hosted by Bill Johnson, delves into his experiences and growth throughout his tenure at CASAGO. Bill, who has been with the company for nearly five years in a professional capacity and almost 20 years as a homeowner, shares insights into his personal and professional development, the challenges and lessons learned, and his interactions with team members and partners. He discusses his journey from running a landscape business to embracing new challenges at CASAGO, highlighting the importance of honest conversations, continuous learning, and adaptation.

 As Bill prepares for retirement, he reflects on the supportive relationships he formed, his contributions in various roles, especially as a COO and in the Partner Success role, and the valuable life lessons he gathered along the way. The conversation concludes with Bill expressing gratitude for the support from his partner, Charlene, and looking forward to spending time with his family, improving his golf game, and working on projects. Bill is celebrated for his contributions and is officially named the second alumni of CASAGO, ensuring his continued association with the community.

00:00 Introduction: Life's Chapters and Casago

00:19 Meet Bill Johnson: A Journey with Casago

00:32 The Early Days and Growth at Casago

01:45 Challenges and Learning: Bill's Transformation

04:00 Bill's Advice for the Future of Casago

05:02 Personal Growth and Surprising Skills

07:57 Farewell Reflections and Retirement Plans

09:19 A Heartfelt Thank You and The Alumni Program

12:31 Closing: The Casago Legacy

]]> Reflections and Farewells: Bill Johnson's Journey with CASAGO


This episode of the Casa-Cast, hosted by Bill Johnson, delves into his experiences and growth throughout his tenure at CASAGO. Bill, who has been with the company for nearly five years in a professional capacity and almost 20 years as a homeowner, shares insights into his personal and professional development, the challenges and lessons learned, and his interactions with team members and partners. He discusses his journey from running a landscape business to embracing new challenges at CASAGO, highlighting the importance of honest conversations, continuous learning, and adaptation.

 As Bill prepares for retirement, he reflects on the supportive relationships he formed, his contributions in various roles, especially as a COO and in the Partner Success role, and the valuable life lessons he gathered along the way. The conversation concludes with Bill expressing gratitude for the support from his partner, Charlene, and looking forward to spending time with his family, improving his golf game, and working on projects. Bill is celebrated for his contributions and is officially named the second alumni of CASAGO, ensuring his continued association with the community.

00:00 Introduction: Life's Chapters and Casago

00:19 Meet Bill Johnson: A Journey with Casago

00:32 The Early Days and Growth at Casago

01:45 Challenges and Learning: Bill's Transformation

04:00 Bill's Advice for the Future of Casago

05:02 Personal Growth and Surprising Skills

07:57 Farewell Reflections and Retirement Plans

09:19 A Heartfelt Thank You and The Alumni Program

12:31 Closing: The Casago Legacy

]]> Wed, 27 Mar 2024 08:53:41 -0700 Steve Schwab Steve Schwab 786 Reflections and Farewells: Bill Johnson's Journey with CASAGO


This episode of the Casa-Cast, hosted by Bill Johnson, delves into his experiences and growth throughout his tenure at CASAGO. Bill, who has been with the company for nearly five years in a professional capacity and almost 20 years as a homeowner, shares insights into his personal and professional development, the challenges and lessons learned, and his interactions with team members and partners. He discusses his journey from running a landscape business to embracing new challenges at CASAGO, highlighting the importance of honest conversations, continuous learning, and adaptation.

 As Bill prepares for retirement, he reflects on the supportive relationships he formed, his contributions in various roles, especially as a COO and in the Partner Success role, and the valuable life lessons he gathered along the way. The conversation concludes with Bill expressing gratitude for the support from his partner, Charlene, and looking forward to spending time with his family, improving his golf game, and working on projects. Bill is celebrated for his contributions and is officially named the second alumni of CASAGO, ensuring his continued association with the community.

00:00 Introduction: Life's Chapters and Casago

00:19 Meet Bill Johnson: A Journey with Casago

00:32 The Early Days and Growth at Casago

01:45 Challenges and Learning: Bill's Transformation

04:00 Bill's Advice for the Future of Casago

05:02 Personal Growth and Surprising Skills

07:57 Farewell Reflections and Retirement Plans

09:19 A Heartfelt Thank You and The Alumni Program

12:31 Closing: The Casago Legacy

]]> No 5 Steps to Networking in a New Market 1 1 5 Steps to Networking in a New Market full 4ccec5d3-f06c-4569-bee3-5e35b7d3efcf https://share.transistor.fm/s/c7be6085 Roman  discusses how he was able to introduce himself to a market he’d never lived in before, and build a business through finding community and being intentional. It is day-to-day activities.

]]> Roman  discusses how he was able to introduce himself to a market he’d never lived in before, and build a business through finding community and being intentional. It is day-to-day activities.

]]> Wed, 20 Mar 2024 09:59:29 -0700 Steve Schwab Steve Schwab 1261 Roman  discusses how he was able to introduce himself to a market he’d never lived in before, and build a business through finding community and being intentional. It is day-to-day activities.

]]> No RevMax Call with TIGS and Desiree 1 1 RevMax Call with TIGS and Desiree full cb5f674c-59a2-482c-bffb-996ba59bfef0 https://share.transistor.fm/s/2b4fd97b Tim Newman (AKA TIGS) and his teammate Lori have a discussion about RevMax that puts the basics into focus with Desiree. 

]]> Tim Newman (AKA TIGS) and his teammate Lori have a discussion about RevMax that puts the basics into focus with Desiree. 

]]> Sat, 02 Mar 2024 13:24:14 -0700 Steve Schwab Steve Schwab 1685 Tim Newman (AKA TIGS) and his teammate Lori have a discussion about RevMax that puts the basics into focus with Desiree. 

]]> Rev Max No The Big 3 of Nurturing Homeowners 1 1 The Big 3 of Nurturing Homeowners full 82e391c8-7f48-4aa7-9e2d-4f3a80a152fb https://share.transistor.fm/s/eb0186a6 Andres Gonzales, the owner of Casago in Ft. Lauderdale, digs into the nuances of nurturing homeowners on an orange call.   

]]> Andres Gonzales, the owner of Casago in Ft. Lauderdale, digs into the nuances of nurturing homeowners on an orange call.   

]]> Sat, 03 Feb 2024 20:52:13 -0700 Steve Schwab Steve Schwab 828 Andres Gonzales, the owner of Casago in Ft. Lauderdale, digs into the nuances of nurturing homeowners on an orange call.   

]]> No 6 Steps to a successful homeowner meeting 1 1 6 Steps to a successful homeowner meeting full 5d15a0bc-283c-426e-9983-9118ebe4938b https://share.transistor.fm/s/7444eacc Ryan discusses his approach to getting new homeowners to sign up and how he prepares and approaches homeowners meetings 

]]> Ryan discusses his approach to getting new homeowners to sign up and how he prepares and approaches homeowners meetings 

]]> Sat, 03 Feb 2024 16:07:43 -0700 Steve Schwab Steve Schwab 1715 Ryan discusses his approach to getting new homeowners to sign up and how he prepares and approaches homeowners meetings 

]]> Homeowner Aquisition tion No 6 Revenue Management Considerations in 2024 1 1 6 Revenue Management Considerations in 2024 full 7e6655a3-a329-4395-882f-73515b74200b https://share.transistor.fm/s/873f95f3 Tom discusses what to look for and how to optimize for 2024. 
(Note) we had audio problems with this interview; you will, at times, hear echoes or distortions from a bad connection. We decided to publish it anyhow since there was valuable content  

]]> Tom discusses what to look for and how to optimize for 2024. 
(Note) we had audio problems with this interview; you will, at times, hear echoes or distortions from a bad connection. We decided to publish it anyhow since there was valuable content  

]]> Sat, 03 Feb 2024 16:06:51 -0700 Steve Schwab Steve Schwab 2174 Tom discusses what to look for and how to optimize for 2024. 
(Note) we had audio problems with this interview; you will, at times, hear echoes or distortions from a bad connection. We decided to publish it anyhow since there was valuable content  

]]> No 5 Ways to get more out of the Casago Community 1 1 5 Ways to get more out of the Casago Community full 1693432e-5c24-4341-98c2-99f0378ce0bc https://share.transistor.fm/s/7507d12f Stacy Wesson shares 5 ways to get more out of the Casago Community. 

]]> Stacy Wesson shares 5 ways to get more out of the Casago Community. 

]]> Thu, 18 Jan 2024 22:28:00 -0700 Steve Schwab Steve Schwab 1526 Stacy Wesson shares 5 ways to get more out of the Casago Community. 

]]> No Rent Responsibly and Casago's Strategic Alliance 1 1 Rent Responsibly and Casago's Strategic Alliance full bfeb41fe-44b0-4409-b6eb-d97dd6849207 https://share.transistor.fm/s/688ab3ef Casago and Rent Responsibly kick off their first-of-a-kind program. Listen to learn more about how you as a partner, can benefit from this initiative. 

]]> Casago and Rent Responsibly kick off their first-of-a-kind program. Listen to learn more about how you as a partner, can benefit from this initiative. 

]]> Thu, 18 Jan 2024 15:32:34 -0700 Steve Schwab Steve Schwab 1453 Casago and Rent Responsibly kick off their first-of-a-kind program. Listen to learn more about how you as a partner, can benefit from this initiative. 

]]> No 5 tips when starting off new. Crawl Walk Run 1 1 5 tips when starting off new. Crawl Walk Run full 7acb6ba4-05c2-4c06-a79d-1a0311be3863 https://share.transistor.fm/s/d8d74bc4 CSM (R) John Spisso and Ilona Melnichenko define mental strength, intestinal fortitude, endurance, and focus. Today, John discusses what to expect and how to be ready when starting at zero. 

]]> CSM (R) John Spisso and Ilona Melnichenko define mental strength, intestinal fortitude, endurance, and focus. Today, John discusses what to expect and how to be ready when starting at zero. 

]]> Thu, 18 Jan 2024 01:43:43 -0700 Steve Schwab Steve Schwab 2612 CSM (R) John Spisso and Ilona Melnichenko define mental strength, intestinal fortitude, endurance, and focus. Today, John discusses what to expect and how to be ready when starting at zero. 

]]> new No J.B. Spisso The 4 Basic of Lifetime of Leads 1 1 The 4 Basic of Lifetime of Leads full 754c20c5-9e0b-4e02-bde3-146c2de8f486 https://share.transistor.fm/s/4670ca2e Catrina Wakefield goes over the basics of the Lifetime of Leads program.  Learn how this unique referral program works and how to use it to grow your referral network. 

]]> Catrina Wakefield goes over the basics of the Lifetime of Leads program.  Learn how this unique referral program works and how to use it to grow your referral network. 

]]> Thu, 18 Jan 2024 00:04:10 -0700 Steve Schwab Steve Schwab 592 Catrina Wakefield goes over the basics of the Lifetime of Leads program.  Learn how this unique referral program works and how to use it to grow your referral network. 

]]> No Catrina Wakefield Book Me Mentality 1 1 Book Me Mentality full 5d23c60a-d41c-4594-8e27-6fa49d9565b8 https://share.transistor.fm/s/c438e574 Tyler discusses his theory called the "book me mentality".  A wholeistc mindset about how owner, property and our team can look through the prism to get better bookings.

]]> Tyler discusses his theory called the "book me mentality".  A wholeistc mindset about how owner, property and our team can look through the prism to get better bookings.

]]> Fri, 12 Jan 2024 00:09:56 -0700 Steve Schwab Steve Schwab 1615 Tyler discusses his theory called the "book me mentality".  A wholeistc mindset about how owner, property and our team can look through the prism to get better bookings.

]]> No 5 Essentials of Homeowner Relations 1 1 5 Essentials of Homeowner Relations full 81870281-2609-44b2-bba5-26370f49e73d https://share.transistor.fm/s/0d04434e Judy Crane, the GM of Casago’s Scottsdale, Tucson and Sedona markets discusses her take on what it takes to have successful homeowner relations. 

]]> Judy Crane, the GM of Casago’s Scottsdale, Tucson and Sedona markets discusses her take on what it takes to have successful homeowner relations. 

]]> Thu, 04 Jan 2024 12:10:09 -0700 Steve Schwab Steve Schwab 914 Judy Crane, the GM of Casago’s Scottsdale, Tucson and Sedona markets discusses her take on what it takes to have successful homeowner relations. 

]]> Homeowner No