In this episode:

• How written comments get sorted into categories automatically, with negative feedback ranked first so issues get fixed before the next week of camp
• How a director gets the full weekly report by asking for it in one plain sentence
• A live test that surfaced specific feedback from one age group, with the tab and row behind every answer
• What post-season analysis revealed about which programs campers actually value, and which ones they don't
• What's next: connecting survey data to enrollment to see which surveyed families came back

Chapters

00:00 Welcome, and what the Camp Tech Club is for
00:38 Why Berkshire Soccer Academy, and Dan's focus on weekly surveys
01:40 The Friday night crunch before the Saturday reset
03:18 "You dropped the punchline first. You're managing survey data in Claude?"
03:41 How it used to work: SurveyMonkey, export, spreadsheet, hours of paste
07:17 The first AI step: sorting written comments, negatives first
10:39 The new way: asking for week nine's sheet in plain English
12:13 What the connector actually is
13:39 Changing the process mid season, adding and removing staff
14:51 Limits, and how much information to feed it
16:29 The feature they cut: a text alert on bad cabin feedback
19:49 Patterns across ages, groups and cabins
21:42 Does it make things up? Citing the tab and the row
22:24 "AI is most useful when it's invisible"
22:48 Live: what did the nine year olds say about the food?
27:03 Drilling in: who said it, and which cabin
31:05 Hearing about a problem before the parent calls
33:18 Turning feedback into a staff meeting agenda
35:09 The activity graph by age, and what 15 year olds want
36:33 Two windows: in season fixes and next season planning
38:53 Next time: joining survey data to enrollment
40:16 How to reach Carl and Eric

Watch the full demo and get the episode notes at campermachine.com.