Behind The Journey

Amanda & Sebastian: The UX behind unforgettable experiences

GetYourGuide — Tue, 17 Mar 2026 17:30:11 +0100

In episode 9 of Behind the Journey, we welcome Amanda Mohlenhoff, Senior Manager Content Design, and Sebastian Schnorf, Research Team Lead at GetYourGuide. Host Liam McNicholas sits down with them to unpack something every traveler feels—but doesn’t always have the language for: user experience.

Amanda and Sebastian take us behind the scenes of how UX really works at GetYourGuide, from the earliest “dreaming” moments through planning, booking, and the on-trip experience. They share how research acts as a reality check for product decisions, why clarity builds trust, and how content design helps travelers make confident choices—especially when money, time, and emotions are on the line.

They also explore how AI is changing the craft of research and content design: what it’s great for, where human judgment is non-negotiable, and how their teams are navigating change with rigor and curiosity. Plus, they reflect on what makes careers in UX at GetYourGuide uniquely exciting—and end with a couple of unforgettable travel experiences.

Tune in for a thoughtful conversation about building confidence at scale, shaping a two-sided marketplace, and designing travel experiences that feel simple, clear, and genuinely enjoyable.

Visit getyourguide.careers to explore open roles and join the team shaping the future of travel.

Follow GetYourGuide:
LinkedIn: https://de.linkedin.com/company/getyourguide-ag
Instagram: https://www.instagram.com/insidegetyourguide/?hl=en

Bhavna Mittal: Career Growth, leadership and empowerment in the Travel Industry

GetYourGuide — Thu, 18 Dec 2025 10:54:27 +0100

In episode 8, we welcome Bhavna Mittal, Senior Manager Supplier Enablement at GetYourGuide, to Behind the Journey. Host Liam McNicholas sits down with Bhavna to discuss her inspiring career path—from starting as a Destination Manager in Dubai to leading multiple teams and the Employee Representation Group.

Bhavna shares how her cultural background shaped her leadership style, the challenges she’s overcome as a woman of colour in the travel industry, and the tools and support that fueled her growth. She offers candid insights on empowering others, giving constructive feedback, and building inclusive teams. Plus, Bhavna reveals her most memorable travel moments and what motivates her to keep growing.

Tune in for a story of resilience, leadership, and the power of embracing your identity at GetYourGuide!

Visit getyourguide.careers to explore open roles and join the team shaping the future of travel.

Follow GetYourGuide:
LinkedIn: https://de.linkedin.com/company/getyourguide-ag
Instagram: https://www.instagram.com/insidegetyourguide/?hl=en

Mauricio, Vivien & Lisa: Inside the minds of GetYourGuide’s Product Team

GetYourGuide — Thu, 30 Oct 2025 10:23:20 +0100

Join host Liam as he sits down with Mauricio Gamboa, Engineering Manager, Vivien Pillet, Lead Product Manager, and Lisa Morellini, Lead Product Designer from GetYourGuide’s Product Team. Discover how this dynamic trio collaborates across strategy, design, and engineering to create unforgettable travel experiences. From brainstorming new ideas to launching innovative features, get an insider’s look at what makes GetYourGuide a leader in the travel industry - and hear some of their most memorable travel stories along the way!

Chris Castle: An extraordinary journey, from Partnerships to Engineering

GetYourGuide — Wed, 10 Sep 2025 10:35:33 +0200

In episode 6, we welcome Chris Castle, Senior Software Engineer in the Engineering team at GetYourGuide. In conversation with Liam, host of Behind the Journey, Chris opens up about his unique career journey—from his beginnings in the Partnerships Team to making the leap into tech as a full-stack developer.

Together, they explore the motivations behind Chris’s internal move, his passion for technology, and the tools and mentorship that helped him overcome imposter syndrome. Chris shares how GetYourGuide’s supportive culture and growth opportunities empowered him to embrace change and build confidence in a new role. He also discusses his experience mentoring colleagues transitioning into tech, and how he’s paying it forward by helping others forge their own paths.

Chris gives us a peek into his current projects with the Engineering team and reveals the travel moments that have left a lasting impression on him.

Tune in to hear Chris’s inspiring story of growth, mentorship, and career transformation at GetYourGuide!

Build an extraordinary journey!
Visit getyourguide.careers to explore open roles and join the team shaping the future of travel.

Follow GetYourGuide:
LinkedIn: https://www.linkedin.com/company/getyourguide/
Instagram: https://www.instagram.com/getyourguide/

Amber Cartwright: Leadership, empathy, and designing for impact

GetYourGuide — Tue, 29 Jul 2025 08:56:24 +0200

Our latest episode is here!

In episode 5, we welcome Amber Cartwright, VP of UX at GetYourGuide. In conversation with Liam, host of Behind the Journey, Amber shares her inspiring career journey, from professional dancer to UX leadership roles at Airbnb and Netflix, and now shaping the future of design at GetYourGuide.

Together, they dive into topics like empathy-driven leadership, the integration of AI into design processes, and the importance of collaboration for creating seamless customer experiences. Amber also reflects on her vision for UX innovation, her approach to building cross-functional bridges, and how GetYourGuide’s culture inspires creativity and growth.

Tune in to hear how Amber is redefining leadership and design to transform the travel experience industry!

For more of Amber’s insights, check out her Substack blog, The Other Half.

Build an extraordinary journey!
Visit GetYourGuide Careers to explore open roles and join the team shaping the future of travel.

Follow GetYourGuide:

LinkedIn:GetYourGuide LinkedIn
Instagram:GetYourGuide Instagram

Prateek Keshari & Mathieu Bastian: How we work with AI

GetYourGuide — Wed, 02 Jul 2025 12:09:09 +0200

We are back!
In episode 4, we welcome Product Marketing Lead, Prateek Keshari, and Principal AI Engineer, Mathieu Bastian. In conversation with Giacomo Palma, Engineering Manager, we dive into the transformative role of AI at GetYourGuide, exploring its impact across teams, accessibility for non-tech individuals, and future potential. Plus, Prateek shares his inspiring journey from engineering to marketing, while Mathieu discusses how AI bridges gaps for seamless cross-functional collaboration. Tune in to uncover how GetYourGuide is shaping the future of travel experiences!

Build an extraordinary journey!
Visit https://getyourguide.careers/ to explore open roles and join the team transforming the travel industry.

Follow GetYourGuide:
- LinkedIn: https://www.linkedin.com/company/getyourguide-ag
- Instagram: https://instagram.com/insidegetyourguide

Tina Treimane: Empathetic leadership, AI-driven travel, Cross-functional collaboration

GetYourGuide — Fri, 18 Oct 2024 16:06:51 +0200

In episode 3, we introduce Tina Treimane, a newly promoted Lead Product Manager at GetYourGuide. In conversation with Steve Collopy, Talent Channels Lead, she discusses how we’re reshaping the travel sector through AI, the importance of collaboration, and invaluable tips for empathetic leadership.

Discover Tina’s journey into product management via a variety of roles, from marketing to data analytics. She highlights the significance of unlearning biases, active listening in leadership, and shares how she drives impactful progress through understanding and motivating diverse teams.

(00:00) - Introduction
(00:39) - Welcoming Tina to the podcast
(00:55) - Tina’s promotion and current projects
(02:26) - Study and early career
(03:58) - Transition to the startup world
(05:09) - Moving to Berlin and joining GetYourGuide
(08:04) - Journey into product management
(14:25) - The importance of collaboration
(17:04) - Maximizing impact via collaboration
(17:19) - A standout project
(19:37) - How to motivate teams
(20:59) - Where collaboration meets impact
(22:32) - Developing collaboration skills
(24:25) - Empathetic Leadership
(26:58) - Tips for Building Empathy
(32:07) - Our approach to collaboration
(33:59) - The future of GetYourGuide’s product
(35:08) - Final thoughts

GetYourGuide is hiring
Want to help travelers make memories across the world? GetYourGuide is hiring - visit https://getyourguide.careers/ to explore open roles.

Connect with Tina on Linkedin

Follow GetYourGuide:
- LinkedIn: https://www.linkedin.com/company/getyourguide-ag
- Instagram: https://instagram.com/insidegetyourguide

Jean Carlo: Data science, Machine learning, AI, Mentorship

GetYourGuide — Fri, 09 Feb 2024 10:43:29 +0100

In this episode of Behind the Journey, Prateek, Comms & Product Marketing Lead, is joined by Jean Carlo Machado, Data Science Manager at GetYourGuide, to discuss the evolution of machine learning and data science.

Jean shares his expert perspective on AI, multimodality, MLOps, mentorship, and much more. From dealing with the intricacies of computer games as a kid back in Brazil to tackling some of the most pressing challenges in tech. Jean also gets into the role of Data Products in business as well as the importance of community work.

(00:00) - Jean Carlo: Data science, Machine learning, AI, Mentorship
(02:11) - Most exciting thought in AI right now
(02:38) - Exploring Multimodality in AI
(03:21) - Reflecting on AI Developments in GetYourGuide
(04:42) - Challenges and Open Questions in AI
(05:07) - The Journey to Production in AI
(06:05) - Personal Use of AI Tools
(08:07) - Tips for Non-Engineers Exploring AI
(09:15) - Discussing AI Agents and Fine Tuning
(13:51) - Reflecting on Early Experiences with Computers
(15:45) - The Most Beautiful Programming Language
(17:01) - Transition from Research to Development
(18:54) - Mentorship and Its Impact
(20:22) - The Role of Mentorship in Career Growth
(20:53) - Lessons from a Tech Startup
(21:55) - The Journey to GetYourGuide
(22:40) - The Importance of Community Involvement for Developers
(24:23) - Machine Learning 101
(27:53) - The Role of MLOps
(31:36) - The Impact of Machine Learning on Business
(32:18) - The Role of Data Products in Business
(33:27) - Knowledge Sharing in Tech
(37:28) - Creating Memorable Experiences with GetYourGuide

GetYourGuide is hiring
Want to help travelers make memories across the world? GetYourGuide is hiring - visit https://getyourguide.careers/ to explore open roles.

Connect with Jean on Linkedin

Follow GetYourGuide:
- LinkedIn: https://www.linkedin.com/company/getyourguide-ag
- Instagram: https://instagram.com/insidegetyourguide

Jean-Gabriel: Branding, Building for Long-term, AI, Creativity

GetYourGuide — Fri, 22 Sep 2023 15:51:51 +0200

In this episode of Behind the Journey, Prateek, Employer Brand Lead, is joined by Jean-Gabriel Duveau, VP of Brand & Strategic Partnerships at GetYourGuide, to discuss brand building and creativity.

Jean-ga shares his perspective on brand building, drawing from over 15 years of experience at companies like Procter & Gamble. He discusses the importance of understanding your core consumer, building a long-term brand, and telling authentic stories. They also discuss data vs. intuition, generating ideas, and leveraging AI to increase productivity.

(00:00) - Teaser
(00:47) - Intro
(02:21) - Working in CPG and finding GetYourGuide
(06:03) - Why Jean-ga joined GetYourGuide
(07:41) - Why does GetYourGuide exist as a product?
(10:03) - Traditional vs modern branding
(11:57) - Understanding consumers
(16:09) - Telling authentic stories
(19:10) - Failures and non-negotiable aspects in branding
(22:33) - Building for long-term
(23:59) - Data vs intuition
(27:09) - AI's impact on Brand building and creativity
(34:28) - Meaningful work
(37:44) - Channeling creativity
(38:36) - Role of sport
(43:48) - Full-funnel thinking in Brand
(46:07) - Favorite experience

GetYourGuide is hiring
Want to help travelers make memories across the world? GetYourGuide is hiring - visit https://getyourguide.careers/ to explore open roles.

Connect with Jean-ga on LinkedIn.

Follow GetYourGuide:
- LinkedIn: https://www.linkedin.com/company/getyourguide-ag
- Instagram: https://instagram.com/insidegetyourguide