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In this episode, Braxton is joined by Lee Locklear of Cutting Edge Solutions and Missy Stephens of the Auto Care Association. Missy recounts how a high school vocational instructor in Pontiac, Michigan, shared a need he had to better equip his growing class, especially with more female students enrolling. Lee responded with a substantial donation of tools and equipment, valued at around $20,000, helping to ensure students have what they need to succeed. Now, that's some GOOD NEWS!

00:00 Program Faces High Demand, Needs Tools

05:30 Grateful Colt Receives Surprise Aid

09:14 "Incredible Generosity Impacting Education"

13:23 "Community Impact Through Vocational Support"

16:37 Time: The Most Valuable Gift

20:25 "Join the Generosity Movement"

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In this episode, Braxton Critcher sits down with Alan Kohler from Odyssey Battery. Alan breaks down the differences between traditional flooded lead-acid batteries, AGM, and Odyssey’s advanced Thin Plate Pure Lead (TPPL) technology. The conversation explores why today’s vehicles—with their increased electronics and start-stop systems—require more from their batteries, and how Odyssey batteries are designed to deliver longer life and improved performance. Plus, Alan introduces Odyssey Connect, an innovative app-based system that lets users monitor battery health in real time.

Learn more about ODYSSEY Battery HERE

00:00 Automotive Repair News Today Keeps You Informed

04:35 AGM2: Advanced Car Battery Tech

07:38 Enhanced Batteries for Start-Stop Cars

12:28 Repair Shops vs. DIY Enthusiasts

15:27 Optimizing Truck Battery Management

17:35 Quality Over Cost for Car Essentials

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In this episode, Braxton Critcher is joined by Mike Spagnola, President and CEO of SEMA. Mike offers an insider’s update on three major issues currently shaping the automotive industry. First, he shares the details behind SEMA’s victory in overturning California’s EV sales mandate, arguing for consumer choice and innovation in vehicle technology. Second, Mike breaks down the latest progress of "Leno’s Law," aimed at easing smog checks for California’s classic car owners. Finally, the discussion turns to the Right to Repair Act, with Mike emphasizing the importance of consumer access to vehicle data and repair options, and predicting what’s next for this critical legislation.

Register for SEMA 2025 HERE

00:00 Advocates for Consumer Vehicle Choice

04:22 Rushed Implementation Concerns

08:21 "Free Market Reshapes Automotive Industry"

12:42 Smog Testing Challenges for Vintage Cars

16:21 Right to Repair Act Update

17:27 "Right to Repair and Modify"

22:23 Advocacy for Upcoming Legislation Crescendo

26:09 "Ensuring Vehicle Modifications and Safety"

29:55 Fiat's Global Mobility and Tourism Division

31:20 Global Automotive Tech Innovations

35:25 Local Enthusiasts Influence Auto Show

37:43 Convenient Hotel Stay Despite Congestion

40:32 Pressure vs. Pleasure Conversation

00:00 "Tight-Knit Industry Connections"

03:15 Chad's Board Appointment News

07:44 Right to Repair Challenges

12:35 Supporting Women in Auto Care

16:18 Improving Technician Profession Perception

17:15 Oil Change Frequency Debate

21:37 "Join the Automotive Repair Conversation"

00:00 Jimmy's choice in suit coats

05:46 "Reapplying for CSP Certification"

08:11 Failed Speaker Review Video

11:08 Videographer Hire: Costs & Requirements

16:06 Speaker Recognition and Status

20:11 Becoming a Professional Speaker

21:01 Joining Speaking Associations Explained

25:58 Collaborative Industry Improvement Insights

28:35 "Shopmonkey Expert Series in Chicago"

00:00 Positive Industry Podcast Initiative

05:09 Prayer and Opportunity in Adversity

08:40 "Journey from Teaching to Faith"

12:38 Faith and Support Acknowledged

13:55 Faith-Driven Business Transformation

18:24 "Brandy's Empathy in Crisis"

20:22 Empowering Growth Beyond Business

25:09 God's Impact in Business

27:21 "Industry Transformation: Faith-Driven Approach"

31:42 Divine Opportunities and Platforms

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In this episode, Braxton Critcher is joined by Tom Schearer to discuss the value and impact of attending automotive training events, with a special focus on the upcoming TOOLS Conference in Lancaster, Pennsylvania. Tom addresses common concerns about the cost of training and emphasizes the strong return on investment for shop owners and technicians who attend. The conversation also highlights how ongoing education not only keeps teams up to date with rapidly changing technology but also strengthens shop culture and networking within the industry.

Sign up for TOOLS HERE

00:00 Role Play: Addressing Training Hesitations

05:45 Comprehensive Training Conference Overview

07:42 Training Benefits Outweigh Costs

13:27 Team Training and Staff Changes

16:37 Collision Classes & Networking Highlights

20:08 "Importance of Networking Events"

21:24 "Automotive Repair Podcast Promo"

00:00 SEMA Push Against 2035 Gas Ban

04:19 Auto Industry's Tariff Concerns

08:53 "Car Enthusiast Hosts Charity Show"

10:18 Connecticut Repair Initiative Story Preview

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In this episode, Braxton is joined by Ryan McKinnon from the Charge Ahead Partnership to break down the recent end of the NEVI program under the Trump administration. Ryan highlights why the program, despite being well designed to leverage existing businesses for EV charging infrastructure, ultimately stumbled due to poor implementation by many states. The conversation also explores Florida’s unique approach to EV charging and the push for free market solutions over utility-run charging stations, emphasizing the importance of policies that encourage private investment in the evolving EV marketplace. 

00:00 "Criticism of Ineffective EV Initiative"

05:06 Transportation Grants Continue Amid Program Halt

10:14 EV Charging Competition in Florida

12:42 State Attitudes on Federal EV Funding

15:47 Utility Control Over EV Charging

20:49 Ineffective Public Charger Deployment

23:43 EV Charging Policy Advocacy Platform

27:00 "Engage with Automotive Repair News"

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In this episode, Braxton Critcher sits down with Bret Fadley to dive into the growth and unique culture of the TOOLS training event in Lancaster, Pennsylvania. Bret shares how TOOLS has evolved from a struggling show to a regional cornerstone, emphasizing its focus on networking, training, and creating a welcoming atmosphere reminiscent of other major industry events like ASTA. They also discuss the fun community traditions—like the “jacket exchange”—and the family-friendly experience attendees can expect at this year’s TOOLS, making it a must-attend for shop owners, technicians, and their teams in the Northeast.

00:00 Annoying Flashing Table Lights

04:47 Rebranding Revived Struggling Show

09:35 Event Schedule: Training & Trade Show

12:50 Networking: Key to Training Events

13:49 "Step Outside Your Comfort Zone"

19:57 Weekend Event Schedule Highlights

23:47 "Excited for New Location Expansion"

25:29 Delayed Registration for Event

27:39 "Event Planning Date Dilemma"

31:43 "Engage & Improve Industry Together"

00:00 Automotive Repair News Podcast

03:23 Tire Maintenance and Podcast Evolution

08:48 Cool Air Rebate Launching May

10:27 "AIX for Auto Repair Shops"

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In this episode, you'll get to meet Tekmetric's new COO! Lauren Langston shares her journey from a software-focused background to joining the automotive industry, emphasizing her desire to deliver better technology tailored to the auto repair industry. Braxton and Lauren also get into the trust gap between consumers and auto repair shops, highlighting how transparency and the right technology can help bridge that divide. 

00:00 Vertical SaaS in Professional Services

04:02 Consumer Distrust in Auto Repair

09:13 Enhancing Customer Trust Through Tech

12:06 Tekmetric's Brand and Founder Impact

14:59 Managing Tech Change in Business

20:19 "Founders Drive Continuous Innovation"

21:10 Tekmetric's Next-Level Customer Focus

24:25 "Aligning Customer Needs with Offerings"

27:47 Auto Industry's Vast Opportunities

31:46 Building Tech with Industry Experts

00:00 Manufacturers Seek Tariff Transition Period

03:51 Missouri Vehicle Inspection Debate

08:15 SEMA Registration Opens Next Week

What do you think about today's format? Love, hate, ehhh it was okay? Let me know! Email me at braxton@automotiverepairnews.com

• Attendee registration for the 2025 SEMA show opens online on April 28th, offering early registration discounts before June 27th.
• The market share of replacement parts in the light vehicle aftermarket has declined, while accessories, tools, and equipment have experienced significant growth.
• California surpasses 178,000 public and shared private EV chargers statewide, marking a milestone in EV infrastructure.
• The Alliance of Automotive Service Providers of New Jersey celebrates young technicians with awards to support their career growth.
• Bosch is expanding its Auto Service franchise into several U.S. states, aiming for future growth in the automotive sector.
• Todd Hack has retired as Executive Vice President of Sales and Marketing at Mavotech LP, concluding a notable career.
• SEMA and PRI are collecting industry feedback on the impact of new tariffs, which affect various automotive parts and materials.
• Entries are now open for the 2025 Motor Top 20 Awards to recognize innovation in the automotive industry.

• Mitchell 1 partners with 360 Payments to streamline payment processing and enhance customer experience.
• The Tire Industry Association opens nominations for the Tire Industry Hall of Fame, honoring significant contributions to the tire industry.
• NAPA Auto Care launches a Team Tool Rebate to support technicians in acquiring essential tools.
• Representative Neil Dunn pushes for the Bipartisan Repair Act in Congress to protect consumer choice and fair access to repair data.
• Ohio's top collision repair students are recognized at the Skills Ohio competition, with winners advancing to the national stage.
• Pittsburgh State University's $20 million expansion plan aims to enhance its automotive program.
• Standard Motor Products expands its gasoline fuel injector program, positioning itself against low-cost competitors.
• The projected rise in electric vehicle adoption highlights the opportunity for repair shops to invest in EV expertise and equipment.
• California's Senate Bill 712 seeks to exempt classic cars from smog checks, supporting the state's car culture.
• A new automotive technician training program launches in Buffalo, New York, to address the local technician shortage.

In today's episode, we give you what you need to know happening right now in the repair industry! Here are some of the stories you'll hear about:

• EPA Deregulatory Action: The Environmental Protection Agency announced major rollbacks on regulations affecting power plants, vehicle emissions, and manufacturing standards, aiming to reduce costs and boost the auto industry.
• Chad Schnitz's Council Role: Chad Schnitz, Vice President of Topdon, expresses his enthusiasm for addressing challenges like right to repair through his new position on the Tool and Equipment Council with the Auto Care Association.
• Radical Generosity Award: Ed and Brandy Caswell received the Radical Generosity Award at Vision 2025 for their community support efforts during crises, such as their response to a winter ice storm.
• Automotive Aftermarket Charitable Foundation Appointment: Deborah Hamlin joins the Board of Trustees, bringing extensive experience from her leadership roles in the tire and automotive industry.
• Fullbay Industry Report: Findings indicate trends such as the rise in mobile repair services, strategic labor rate adjustments, and online advertising to attract customers.
• Aztech and LaunchTech Integration: New collaboration enables shops to instantly use diagnostic tools without downloads, offering an affordable alternative to dealerships.
• Impact of Steel and Aluminum Tariffs: MEMA highlights the potential cost pressures on suppliers due to new tariffs, warning of possible strains on global supply chains.
• Insurance Policyholder Protections: The Alliance of Automotive Service Providers of Minnesota seeks to strengthen regulations and protections for repair shops and insurance policyholders with legislative efforts.
• Stellantis Design Contest: High school students are invited to enter a contest to design a future Chrysler vehicle, with opportunities for scholarships and internships for winners.

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Uwe Kleinschmidt is the CEO of Autotech IQ and DVIDoneRight.com. Among other things. Today, he and Braxton address the viral Facebook Post in early February. It was posted by David Roman in the Changing the Industry Podcast group, and things went sour fast. But, through conflict like that, if handled properly, positives can result. Today, they talk about them. And the overall skepticism around the high average estimates achieved using the DVI process that Uwe encourages. 

00:00 "DVIDoneright.com Impact Discussed Online"

05:50 "Revolutionizing Car Inspection Process"

09:46 Service Improvement Through Accountability

12:09 Quick Wins for Training Motivation

15:00 Unique Decline Rate Insights Analysis

20:32 "Skepticism and New Shop Tools"

21:29 "Support and Connect with Us"

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Ryan Ragan is the Executive Director of the Automotive Service and Tire Alliance. Today, he tells us about the move of the ASTA Expo to the Raleigh Convention Center. Will the growth in square feel curt the small-town feel of the event and the culture that people love? Listen and hear what he says.

Register for the ASTA Expo September 25-27 HERE

00:00 Upcoming Expo & Website Revamp

05:18 Supportive Community of Shop Owners

06:38 Streamlined Registration and Expo Access

11:30 Support Proper Vehicle Inspections

13:39 Convention Hall Planning Insights

17:36 Walkable Downtown Entertainment Hub

Today on the pod, you'll get all you need to know about what's going on in the industry! 

• The Trump administration announced a pause on the 25% tariffs imposed under the International Emergency Economic Powers Act, now allowing further trade policy discussions that affect Canada and Mexico.
• The introduction of the Tech Training HU Hub aims to streamline access to automotive tech training, offering technicians and owners the ability to search for various certifications without requiring membership.
• Ford has issued recalls for certain Maverick trucks from 2022 and 2023 due to instrument cluster and ABS system issues, with dealerships tasked with implementing necessary repairs.

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Today, Braxton Critcher shares his thoughts about this year's Vision Hi-Tech Expo and Training in Kansas City. S/O Chad Schnitz of TopDon for the help on the show floor. Additionally, he discusses the industry's underutilization of current technology, as learned in his conversation with Chris Cotton. Lastly, Braxton shares that a discussion with Lisa Foshee changed his mind on when he thought the Repair Act bill would be passed. 

00:00 Networking and Friendships in Industry

03:50 "Grateful for Chad's Support"

08:28 Bipartisan Repair Act Prospects Discussed

10:09 "Discussing Negative Feedback Positively"

13:38 Podcast Growth and Upcoming Events

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Lisa Foshee is the Senior Vice President, Government Affairs and General Counsel for the Auto Care Association. Today, she gives an update about the just re-introduced repair act bill in Congress. Will it get passed this time? Where is it on the Trump Administration's priority list? And why do automakers care so much about withholding information? Braxton and Lisa get into all this. 

00:00 "Renewed Legislative Efforts Underway"

05:44 "Industry Efforts Enable Lobbying Pause"

08:00 Legal Victory, Appeal, and Federal Push

12:23 Trump's US-Focused Tariff Strategy

14:46 Tariff Uncertainty Strains Businesses

17:20 "Subscribe and Connect for Updates"

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Check out the Tech Training Hub HERE

Today, Megan explains how the Tech Training Hub works. It consolidates high-quality supplier training for technicians in one location and simplifies the search for specialized training across multiple suppliers. It's a great resource that's been needed for a while for the industry! 

00:00 Centralized Automotive Tech Training Hub

05:47 ADAS Training Initiative Launch

09:04 Advancing Technician Training Tech

10:17 "Improving the Industry Together"

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Chris Cotton is the host of the AutoFix TechnologyCast. You can listen to that show HERE Today he and Braxton talk about technology changes in the repair industry and how Chris believes, comparative to cell phones, the industry is stuck in the flip phone stage of how they use tech. He also shares where he thinks the industry is going and can be in the next 5 years.

This podcast was recorded at Vision 2025 using Hollyland Lark 2 mics. If you'd like to check those out, you can HERE

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Travis Troy is the co-chair of the Vision Hi-Tech Training and Expo. Today he and Braxton talk about the importance of face-to-face networking and how events like Vision offer valuable opportunities beyond online training. Travis says today's repair shop must adapt to meet changing expectations and stay informed on what's changing in the industry to keep up, or be left behind.

00:00 Empower Youth to Preserve Industry

06:11 Continuous Learning in Business

07:49 Hitting Rock Bottom Spurs Growth

11:32 Appreciating Behind-the-Scenes Technicians

14:47 Post-COVID Consumer Business Shift

17:40 Strategic Planning for Implementation

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In this episode, Braxton Critcher is joined by Maryann Croce, Lorraine Klein, and Melissa "Birdie" Patterson to honor the life and legacy of Maylan Newton. They each tell fascinating stories of how they met Maylan and what he then would mean to them through the years. Maylan had a passion for helping women in the industry, and each of these women are a testament to that fact. If you have stories or thoughts you'd like to share about Maylan, drop them in the comments or email Braxton@automotiverepairnewstoday. 

If you'd like to support the Amazing Women in Auto Care in honor of Maylan, you can HERE

00:00 "Honoring Malin Newton's Legacy"

03:18 Remembering Malan's Impactful Support

09:22 Cherished Memories of a Mentor

12:43 "Automotive Education Guru's Impact"

13:28 "Creating Consistent Legacy Businesses"

16:37 Master Connector in Business Relationships

22:01 Empowering Women's Automotive Group

24:12 Malan's Vision for Women in Automotive

27:02 "Share Your Stories and Comments"

In today's episode, Braxton Critcher will give you what you need to know about the top stories happening right now in the repair industry. Here is a little of what to expect.

• The reintroduction of the Repair Act aims to ensure consumer choice and fair competition in vehicle repair data access.
• Honda shifts production of its next generation Civic Hybrid from Mexico to Indiana in response to new tariffs.
• CarParts.com announces Fix It Day 2025, providing free car repairs to families affected by the Southern California wildfires.
• Nissan considers replacing CEO Makoto Uchida amid financial struggles and the failed Honda merger.
• Transtar Aftermarket Solutions expands inventory to include general repair parts across over 50 locations.

On today's episode, here are a few of the top stories: 

• Tesla is recalling over 376,000 vehicles due to a steering power issue 
• AAA’s latest survey on autonomous vehicles shows a slight increase in trust
• Valvoline Inc. has announced a $625 million deal to acquire Breeze Autocare
• California repair shops are struggling to get insurance coverage after wildfires
• Tool-Tech 2025 is coming up March 31 - April 2

Today, you'll hear stories happening around auto repair and the auto industry. Here are a few of the stories covered... 

• Honda and Nissan merger called off.
• Lawsuit against Deere and Company's monopolistic repair practices
• National Highway Traffic Safety Administration's investigation into General Motors' engine failures
• January's car sale update

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Pras Subramanian has been following the Honda and Nissan merger story and today joins the podcast to break down why it didn't happen. What does this mean for Nissan? What about Honda? And the Auto Industry/Repair Industry? Braxton and Pras cover these questions and more!

Read Pras's work on Yahoo Finance HERE

00:00 Honda-Nissan Merger Concerns

05:31 Nissan's Struggles and Merger Challenges

06:43 Nissan Investment Prospects Explored

12:05 Merging Companies Could Lower Repair Costs

14:53 EVs Require More Service Than Expected

17:40 Ford's Performance Parts Ecosystem

20:31 "Support Automotive Repair News Podcast"

CLICK HERE for the ASE Nomination Form mentioned in today's show.

On today's show...
1. Massachusetts car owners and repair shops won in a big way after a lawsuit challenged the state's right to repair laws was dismissed. 
2. It seems the $60 billion merger between Nissan and Honda is not going to happen. Why?
3. General Motors has completed its acquisition of GM Cruise Holdings.

AND MORE!

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In this episode, Braxton talks leadership with Josh Parnell. They discuss the top challenges shop owners face when transitioning from technician to owner and why so many struggle with communication. Josh says if shop owners don't learn how to properly communicate, they'll struggle financially. 

00:00 Automotive Coaching, People Focused

05:38 Service Management Challenges & Solutions

07:39 Communication Misunderstandings and Voids

10:01 Effective People Management Styles

13:07 Automotive Repair Leadership Tips

17:07 Decade in Automotive Training Leadership

19:56 "Prioritizing Employee Engagement"

Nominate someone for the Automotive Aftermarket Charitable Foundation Humanitarian Award HERE

Auto Care Association Donation Bundle. Visit their website HERE

Maylan Newton Scholarship Fund - Donate HERE

In this episode, we explore the changing U.S. emissions policies under the Trump administration. We also honor the life of Malan Newton, recognizing his impactful work in education and mentorship. Additionally, you'll learn about the ongoing legal challenges regarding Maine's Right to Repair law. 

Know of news that needs to be covered? Email Braxton at braxton@automotiverepairnews.com

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Braxton Critcher, Chris Gardner, Jim Fish, Scott Brown, Drew Jablonowski, and Ryan Kooiman discuss 2025 technology training in the automotive repair aftermarket. MEMA Aftermarket Suppliers has a new tech training hub, Jim says it's like an "Expedia for automotive training," making it easier for technicians to find and access the training they need. Scott talks about how many shops don't understand how to properly use their ADAS systems and that it's a hindrance to industry growth. 

00:00 ADAS Impact on Service Markets

05:06 Navigating Training and ADAS Trends

09:35 Auto Shops Unprepared for Modern Tech

13:50 Training Essential for Service Awareness

17:25 Importance of Proper Calibration Skills

18:44 ADAS Training Challenges for Auto Shops

22:03 Automotive Control Systems Focus

26:59 Training Quality and Best Practices

30:07 ADAS Training: Bridging Tech Gaps

35:00 Salvage Cars and Safety Inspections

39:20 Automotive Repair News Engagement

40:29 "Share, Subscribe, Support"

Here are a few of the top stories covered on today's show: President Donald Trump is rolling back electric vehicle policies, which could impact US automakers' ability to compete globally. Cybersecurity researcher Sam Curry discovered a major vulnerability in Subaru's Starlink system, allowing hackers to control vehicle functions remotely. Additionally, Sonic Tools USA announced the Sonic Impact Scholarship program, offering aspiring technicians professional toolkits and toolboxes through a competitive application process.

See The Institute for Automotive Business Excellence's Partnership Program

Apply for the Sonic Tools Scholarship Program

Email mconnerly@connerlyandassociates.com to register for the CTDA Luncheon

This episode of Automotive Repair News Today addresses the Federal Trade Commission's action against General Motors and OnStar for misleading data collection practices, resulting in a proposed settlement to protect consumer privacy. We also highlight the Automotive Aftermarket Charitable Foundation's call for nominations for its 2025 Humanitarian Award, aiming to honor significant community contributions.

Want to request a story to be covered? email braxton@automotiverepairnews.com

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Michael Smith is from The Institute for Automotive Business Excellence

Today, there is a shift in leadership in the United States. But what other shifts may we see because of that one? How may it affect the automotive industry? Michael talks about the Trump administration and what he expects to see. He emphasizes that the long-standing "mom and pop" shop model may be coming to an end. Is that a good thing? Michael says that repair shop owners must adapt by either aligning with consolidation trends or stepping up their involvement in reshaping the automotive industry.

00:00 Transitioning to New Industry

05:04 Generational Shift in Industry Improvements

08:37 "Value Lacking in Firms for Investment"

11:52 Online Shift and Corporate Consolidation

13:52 Automotive Market Shift to Free Market

17:30 Adapting Mom-and-Pop Auto Shops

20:06 Shifting Auto Industry Dynamics

22:31 Return to Free Market Focus

28:21 "Automotive Industry Perspectives"

29:48 Tesla's Influence and Automotive Conflict

33:30 Hope for Bipartisan Collaboration

37:24 Branding for Community Service Providers

38:46 Empowering Local Business Leadership

Help those in need after the LA fires - CLICK HERE
TOUCH HERE for more on Snap-On's 2025 lineup
Nominate someone for the SEMA Hall of Fame HERE

This episode covers significant updates in the automotive aftermarket industry. Key points include the surge in vehicle thefts facilitated by stolen aftermarket scan tools and the efforts by NASTIF to curb this trend with a new validation program. The upcoming Women in Auto Care conference is highlighted, focusing on networking, education, and raising scholarship funds. Additionally, Bosch's relaunch of its premium battery offerings with the S5 and S6 lines is discussed, promising longer lifespans and enhanced power for modern vehicles.

Braxton Critcher and Elle Lawhead, from Women in Auto Care, discuss how women impact the automotive industry. Elle highlights the success of Women in Auto Care's scholarship program, which has awarded $425,000 to 81 women in the past year to attend trade school. Braxton emphasizes how increasing female participation brings diverse perspectives and improves the industry.

00:00 Sharing positive stories to uplift the industry.

04:57 Empowering women enhances the auto care industry.

07:34 Pandemic impacted women's careers, but leadership increasing.

10:49 Women in auto care offer scholarships and retain talent.

16:44 Most didn't choose the auto industry but loved it.

18:03 Supporting lifesavers through automotive pandemic efforts.

23:39 Advice for uncertain career changers in the industry.

26:56 Passion, learning, preparation, automotive industry opportunities available.

30:03 Women in Auto Care conference, Atlanta: education, networking.

34:05 Women in Auto Care: Social media and events presence.

35:10 Women gaining influence in the automotive repair industry.

Register for The Auto Care Associations Webinar of the Trump Administration's Tariffs and Trades

Take the "Who Pays For What?" Survey

Right to Repair - Report Your Issue Form

Apply for the Federated Car Care Scholarship

Advance Auto Parts plans to close over 700 stores by mid-2025 due to declining car part demand and miscalculated earnings. A survey reveals that over 60% of repair shops still don't bill for radar power tests. Finally, there's news about O'Reilly Auto Parts' new distribution center, which features advanced automation technology that has created more jobs.

In this episode of Automotive Repair News Today, key stories include the reinstatement of the January 13 deadline for small businesses to file beneficial ownership information reports, highlighting compliance criteria and detailed reporting requirements. Additionally, there's a focus on the waning interest in Tesla's Cybertruck, with resale times increasing and prices dropping. The episode also updates listeners on the potential merger between Honda and Nissan, aiming for a stronger electrification strategy amidst recent challenges. 

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Kathleen Long was directly involved in the RepairPal sale to Yelp. Today, she highlights the benefits of this, emphasizing how this partnership can improve consumer trust in auto repair pricing and education. They also explore the challenges faced due to inflation pressures and how Repair Pal's strategic partnerships aim to navigate these economic hurdles

00:00 Involved in acquisition; learned from process.

03:38 Rapid sign-to-close M&A process with conditions.

08:20 Growth limited by resources, solved by acquisition.

11:26 Expanding reach via Yelp to quality consumers.

15:38 Household names engage more in auto repair.

18:28 Shop systems and parts suppliers seek differentiation.

22:34 Ensuring automotive success and industry collaboration expands.

25:22 Staying connected is crucial for business success.

29:04 Encourage companies to support consumer repair rights.

33:49 Third-party payers struggle with rising repair costs.

36:45 Yelp partnership boosts business reach and quality.

38:02 Improving connections between shops and consumers efficiently.

41:47 Like, share, subscribe, review, and follow us everywhere.

In this episode, Braxton Critcher covers a merger discussion between Honda and Nissan, highlighting their plans to compete better with Toyota, Tesla, and Chinese EV makers. He also delves into a bipartisan call from U.S. senators urging automakers to support Right to Repair legislation. Additionally, Braxton reports on the significant rise in odometer fraud, citing Carfax's data on the economic impact of this growing issue. 

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Uwe and Krista are from AutoTechIQ

In this episode, Braxton Critcher is joined by Krista Erickson and Uwe Kleinschmidt. Uwe shares historical insights about the automotive industry's shift from mechanical to computerized systems, emphasizing the need for modern tools like Digital Vehicle Inspections (DVIs). Krista underscores the importance of customer education regarding preventative maintenance, while Braxton highlights Autotech IQ's efforts to connect consumers with top-tier, transparent shops.

00:00 Good with computers, not with electrical things.

05:41 Tesla's evolving models create logistical challenges.

08:27 Outdated repair shops struggle with new cars.

10:51 Consult service advisor despite personal research.

14:59 High-scoring advisor used the DVI tool effectively.

16:57 Service advisor should wait, and let customers browse.

21:36 Consumers need filter education to prevent damage.

24:05 Autotech.com connects users with trustworthy repair shops.

27:28 AutoTech IQ offers a trusted shop locator service.

29:31 Debate on tech shortage and shop quality.

34:19 Innovative solutions for the industry's future challenges.

37:02 Repair orders increase with longer customer education.

39:33 Subscribe, review, and follow Automotive Repair News.

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Visit the Charge Ahead Partnership

In this episode, Braxton Critcher and Ryan McKinnon discuss the interplay between electric vehicles (EVs) and internal combustion engine (ICE) vehicles, especially focusing on the potential for cooperation amid growing resistance from ICE enthusiasts. McKinnon illustrates how businesses, like gas stations, adapt to the rise of EVs, viewing it as an opportunity rather than a threat. The conversation further delves into the importance of optimizing state-level policies to facilitate more effective and wider deployment of EV charging infrastructure.

00:00 Keeping up with political changes and EV developments.

05:56 Aim for independent, subsidy-free EV charging growth.

07:38 Biden Administration supports extensive EV charging infrastructure.

10:05 Trump wants to reclaim unallocated EV program funds.

14:48 Retailers demand sensible EV charging rates nationwide.

17:32 Engage locally for tailored EV charging policies.

19:51 EV market growth depends on government approvals.

23:06 ICE and EV collaboration benefits the automotive industry.

28:22 Advocacy for free market EV charging policies.

29:26 Share video/podcast to spread the message.

AAA Automotive Apprenticeship Program

Today's top stories on the podcast include the passing of Sam Meineke, founder of the Meineke brand, and his influential legacy in the auto repair industry. The Auto Care Association's critique of proposed tariffs by the Trump administration is highlighted, focusing on potential disruptions to supply chains and increased repair costs. Additionally, insights from a 360 Insights study reveal challenges independent repair shops face with manufacturer support programs, emphasizing barriers like lack of awareness and difficulty in program usage.

Thanks to our sponsor AutoFix AutoShop Coaching!

Tenise Chapman started Camp Drive. An innovative program focused on introducing kids ages 12-15 to the automotive industry through hands-on activities. She highlights the camp's aim to ignite interest in automotive careers and the significant community support that has bolstered its success. Tenise is doing good for her community, and you can too! 

00:00 Camp Drive was created for aspiring technicians.

03:54 Kids find inspiration at Black Hills Tires Camp.

07:49 Inspired to start an automotive camp for kids.

10:00 Avoid excuses; prioritize completing tasks efficiently.

13:30 The Mayor's camp visit made a big impression.

17:09 Excited kid dreams of future camp victory.

21:10 Camp for kids with interactive tech activities.

23:25 Promoting practical automotive skills for kids.

27:15 Giving back $150,000 to community programs.

29:07 Child's transformation at camp through hands-on learning.

33:15 Start exploring interests early to avoid regret.

35:04 Rooming with Paul Danner in camper.

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Colorado is now the leading state for electric vehicle sales, overtaking California due to generous tax credits and an extensive network of charging ports. Meanwhile, over 70 workers at the Faurecia Auto Parts factory in Missouri are striking for better safety measures and wages. Additionally, Repairify has partnered with Auto-Wares to provide advanced diagnostic technologies to its customers, ensuring accessibility without monthly fees. 

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Cavan Robinson is the General Manager at Shop-Ware. Today, he talks about the importance of transparency and community within the aftermarket industry, highlighting its positive impact on business growth. Cavan also discusses the innovative strides in AI integration in shop management systems, aiming to enhance customer operations effectively. 

00:00 Appreciating Aftermarket's respectful networking culture transition.

05:03 Increased parity, collaboration, fewer disruptors now.

08:34 Pursuing impactful AI integration with customer feedback.

13:11 Expanded Garage Hero Awards with five categories.

15:52 Emphasizing diverse voices enhances aftermarket success.

18:33 M&A focus and AI insights drive innovation.

21:00 Exciting events and Shop-Ware's new service scheduler.

Braxton covers major shifts in the automotive industry. Carlos Tavares has unexpectedly stepped down as CEO of Stellantis. Amazon is growing its footprint in the auto parts market, and SEMA is actively lobbying against electric vehicle mandates. 

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Ryan Ragan is the new Executive Director of the Automotive Service and Tire Alliance. Ryan discusses his vision for enhancing value to ASTA members through better programs and innovative training, particularly focusing on both the tech and tire sides of the industry. Braxton and Ryan talk about the importance of educating shop owners and customers to improve the industry's perception and overall customer experience.

00:00 Experienced in nonprofits; focused on membership value.

05:49 Building community and youth engagement in industry.

08:26 Improving auto repair industry perception and experience.

10:43 Evolving industry enhances professionalism and transparency.

14:48 Slowest fall behind; strongest advance forward.

16:27 Balance tire and tech focus with training.

21:01 Subscribe, share, review, and follow for the latest updates.

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Ford faces two new investigations by the National Highway Traffic Safety Administration after delays in recalling vehicles with defective rearview cameras, while Advanced Auto Parts unveils a strategic turnaround plan with significant store closures and a focus on enhancing its supply chain. Additionally, the 2024 SEMA Market Report shines a spotlight on the automotive aftermarket sector, revealing a record $52.3 billion in sales driven by high demand for accessories and performance parts from buyers under 40.

Braxton covers the National Highway Traffic Safety Administration's $165 million penalty against Ford. The Alliance for Automotive Innovation is urging Congress to preserve the $7,500 EV tax credit amid the incoming Trump administration’s plans to cut it. Additionally, Braxton shares news about Repairify's integration with CCC1, which aims to enhance ADAS feature identification and recalibration needs for improved repair accuracy and efficiency.

Email Braxton for news you'd like to share! braxton@automotiverepairnews.com

MEMA and ACA 2024 Joint EV Trends and Outlook Forecast

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In this episode, Braxton Critcher delves into recent developments in the automotive repair industry. Braxton highlights Yelp's acquisition of Repair Pal for $80 million, which aims to expand its services. Lisa Foshee provides an update on the Repair Act, explaining its delay and the efforts needed to reintroduce it in the next congressional session. Additionally, AAA's research shows that automatic emergency braking in new 2024 vehicles successfully avoided 100% of forward collisions at up to 35 miles an hour.

Got news to share? Email Braxton! Braxton@automotiverepairnews.com

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Lisa Foshee, is the Senior Vice President of Government Affairs and General Counsel. She provides an update on the Repair Act, detailing its trajectory and legislative hurdles. She also sheds light on the association's workforce initiatives and highlights the importance of technician training for the industry's future.

Find the Auto Care Association here

00:00 Discussing The AAPEX Show, elections, and Repair Act.

05:43 Plan reintroduce bill, gather co-sponsors, assess control.

06:39 Strategizing Repair Act introduction in Senate.

11:18 Concern over delayed legislation affecting industry control.

13:36 Excited for technician training, workforce initiative progress.

16:21 2025 tax law changes impact retailers universally.

20:06 Subscribe, share, review, follow us everywhere!

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Mark Bogdansky is the Auto Care Association's Vice President of Trade Shows and Community Engagement. Today, he discusses the advantages and challenges of remote work in the automotive repair industry. He also discusses AAPEX 2024, highlighting efforts to enhance attendee experiences with experiential elements and the impact of free meals on offsetting high costs.

Find the Auto Care Association here
 
00:00 You talk; I'll be right here, listening.

06:18 Direct mail faces challenges with current work trends.

08:08 155-165k attendees at Vegas' APEX CMRC.

12:17 Annual global networking and socializing event.

14:10 Industry collaboration transcends competition and encourages support.

18:42 Commit to improvements; industry collaboration boosts progress.

20:57 Encourage repair shops to support each other.

25:30 Industry remains strong, innovative, and resilient despite challenges.

27:36 Roadmap to enhance attendee and exhibitor experiences.

30:14 Enhancing experience with value-focused, experiential elements.

34:15 Subscribe, share, review, follow us online.

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Garrett Malone and Braxton Critcher discuss the crucial role of technology adaptation in the automotive industry. Garrett emphasizes the impact of COVID-19 on accelerating digital adoption, noting that shops using Digital Vehicle Inspection (DVI) thrived during the pandemic. Braxton shares a personal experience highlighting the significant advantages of shops using DVI for customer communication and transparency.

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00:00 Legacy auto shops fail to adapt technologically.

06:01 Automotive repair shops should educate consumers online.

07:27 Digital inspections enhance customer trust and memory.

11:14 People rarely call back; everyone texts now.

14:37 People are becoming less knowledgeable about cars.

17:33 Coaching groups encourage digital transformation over paper.

20:17 Enhancing customer experience for mom-and-pop shops.

25:18 Digital inspections attract and retain skilled technicians.

28:15 Lack of care hinders the automotive industry's progress.

31:55 Man thanks for saving marriage and business.

33:14 Business success improves efficiency and work-life balance.

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See Ivan's work

In this episode, Braxton Critcher is joined by Ivan Rioja-Scott from Ratchet + Wrench. Ivan discusses his observations from the keynote speaker sessions at AAPEX 2024, highlighting the increase in hybrid vehicle breakdowns and the implications for repair shops. He also delves into the potential impact of Google's new verification requirements for local service ads, stressing the need for shop owners to stay informed. Furthermore, Ivan touches on the ongoing shortage of technicians and the necessity for effective EV training. 

00:00 Visit Malaysia: Gateway to Southeast Asia wonders.

05:08 Motorcyclists risk lives weaving through traffic.

09:03 Kathleen and Aaron's engaging conversation on women.

10:19 Appointed woman moderates the automotive industry panel discussion.

13:03 Google AdWords changes directly impact shop businesses.

16:45 Hybrid future due to infrastructure, and technician shortages.

19:52 Industry subtly opposes right to repair legislation.

24:19 Please like, share, subscribe, and follow us.

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Find Brian here

Braxton Critcher and Brian Walker discuss crucial updates from AAPEX in Las Vegas about Google’s new verification requirements for local business ads. Brian explains the intricacies of Local Service Ads (LSA) and how they differ from traditional pay-per-click ads, emphasizing the importance of being a verified business to access these ads. They delve into businesses' need to start the verification process before the November 21st deadline to avoid disrupting their ad services.

00:00 Local service ads dominate search results.

04:54 Misunderstandings occur over the shop's specialization focus.

08:50 Verification could take days, risking service interruption.

10:09 Adopt early to gain leads before the competition.

13:39 Calculate the cost of local service ads with Google.

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Learn how to vote in this year's election

Braxton Critcher discusses the latest developments in the automotive repair industry. The episode highlights a major shift towards AI-powered in-vehicle voice assistants, driven by a new survey from Soundhound AI Incorporated. Braxton also introduces TireGuru's new Tire Price Optimizer tool, designed to give auto shops a competitive edge by using real-time local pricing data. Additionally, a collaborative initiative between the National Institute for Automotive Excellence, ASE Education Foundation, and Wrenchway aims to expand School Assist, a platform that connects automotive employers with schools to build a strong workforce pipeline.

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Learn more about the 2024 AAPEX Student Program

Nominate someone or an organization for the AACF Humanitarian Award!

Braxton Critcher discusses the recent merger between Tekmetric and Shopgenie, highlighting the benefits of an integrated CRM marketing platform for shop owners. Braxton shares updates on the Apex show, emphasizing its student program to attract top talent to the industry. Lastly, hear the announcement of the AACF's inaugural humanitarian award, recognizing individuals and companies within the automotive aftermarket who have shown exceptional dedication to their communities.

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In this episode, Braxton is joined by John Kairys, Executive Director of the Automotive Aftermarket Charitable Foundation (AACF). John discusses the automotive aftermarket community's commitment to supporting those in need, emphasizing the foundation's rapid assistance process and high approval rate. Braxton shares the inspirational story of a Michigan shop owner helping out in North Carolina, illustrating the industry's close-knit nature.

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00:00 Tornadoes and winds hit Florida, with minimal damage for John.

05:09 Support for storm-affected areas in North Carolina.

08:40 Philanthropy fulfills; asking for help humbles.

11:19 Quick aid via the website; high approval rate.

15:23 Purpose and passion drive my career journey.

18:26 Changing the perception of the automotive industry through the podcast.

20:58 Improved customer experience in the tire industry evolving.

23:37 Feedback utilization is rewarding but sometimes private.

29:12 Announcing industry's first humanitarian award by Nexus.

32:03 Explore show notes for hurricane relief support details.

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In this episode, Braxton Critcher is joined by Kieran O'Brien and Sunil Patel to discuss the breaking news of the merger between Shopgenie and Tekmetric. Kieran and Sunil delve into the strategic decision behind merging their companies, emphasizing the benefits of combining their efforts rather than building separate solutions. They also highlight the industry's need for innovative, all-in-one platforms that address both the current and future needs of auto repair shops.

00:00 Shopgenie and Tekmetric merge; breaking automotive news.

05:28 Joining forces was inevitable for industry success.

09:00 Shopgenie offers unique CRM functionality, unlike others.

12:34 Innovative, future-focused auto shop technology solutions.

16:32 Subscribe for automotive updates; share your thoughts.

Listen to Good News in Auto Repair with Eric Merchant and Hurricane Relief

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Braxton Critcher delivers the latest updates on the automotive repair industry. Stellantis' major organizational changes due to weak global demand, and the National Automotive Service Task Force board elections, with new opportunities for AI integration in auto repair. Braxton also highlights a significant recall from Honda and shares insights into the evolving demographics of the do-it-for-me market and its future impact.

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Vote in this year's NASTF elections!

In this episode, Braxton Critcher is joined by Donny Seyfer to discuss the latest happenings in automotive repair news. Donny shares insights on the NASTF election changes, highlighting the new voting system implemented on their website to streamline the process for their 44,300 members. Additionally, he touches on the pressing issue of AI's impact on the automotive repair industry, noting both its advantages and potential risks. Lastly, Donny provides updates on various wins with automakers, including noteworthy efforts with Nissan, Hyundai, Kia, and General Motors to improve their software and support systems. 

00:00 Nasdaq selections via curated slate, ensuring continuity.

03:45 42,000 members are eligible to vote via email.

10:16 Balancing innovation and security within AI use.

11:21 AI answers call; indistinguishable from the human voice.

17:43 Nissan updated warranty policy; calibration issues unresolved.

21:34 Counterfeit products caused unplanned GM tech issues.

23:44 Vote now and share AI industry thoughts.

In this episode, Braxton Critcher is joined by Kory Rozema, Eric Merchant, and Elijah McMillan from Michigan to discuss good news in auto repair. Elijah introduces a supportive networking group formed with Kory and Eric, highlighting the importance of community and collaboration in the industry. Eric shares his experience organizing a supply drive for storm-impacted areas, detailing the efforts to coordinate aid and the outpouring of support from various states. The conversation focuses on the positive impact of helping others, emphasizing the role of industry solidarity and compassion in making a difference during challenging times.

00:00 Chris Cotton helps the automotive industry understand unknowns.
05:40 Community fundraising initiative gains momentum rapidly.
07:55 No damage, but no power or water.
09:30 Seeking resources for smaller communities near Asheville.
14:40 Helping others positively impacts lives and industry.
17:11 Unprecedented storm hits Asheville, North Carolina area.
20:14 Ensuring enough space, prioritizing safe transport.
24:08 Success requires action and collective contribution.
26:32 Live like Jesus: serve others with compassion.
31:56 Podcast highlights positives in the automotive industry.
33:16 Inspiring community involvement and appreciation fuels effort.
36:44 Contact Corey or Elijah.

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Braxton Critcher is joined by Eric Sponhaltz, a member of the Tool and Equipment Committee for the Auto Care Association. Eric provides an in-depth look at the Repair Act, explaining its significance for both consumers and the automotive industry. Braxton and Eric discuss the pressing need for bipartisan support to ensure access to critical vehicle data for independent repair shops.

00:00 Passionate about the automotive industry's community and goals.
04:24 Independent shops are essential for out-of-warranty car service.
08:48 Modern vehicles are complex, like driving computers.
11:19 Repair Act not considered despite significant support.
14:42 Bipartisan support for the bill ensures unity.
16:18 Dealers expanding services anticipating reduced control.
20:02 Independent shops and dealerships should cooperate.
23:13 Organizations help repair shops recover from damage.
25:51 Subscribe, share, review Automotive Repair podcast.

Donate to the ASTA GoFundMe that supports affected repair shops from Hurricane Helene

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To request assistance, download your application here: https://bit.ly/3zBONAu and submit your completed application to chet.mottershead@astausa.org by October 11th.

Mike Allen joins Braxton and Lucas to discuss the devastating impact of Hurricane Helene on automotive repair shops in Western North Carolina. Lucas shares firsthand accounts of the destruction, including entire towns being washed away and major roads being closed. Mike emphasizes the need for industry support, outlining ASTA's efforts to raise funds through a GoFundMe campaign to help affected members.

00:00 Unprecedented event, resembles 1940, 1916 disasters, ravines.
04:42 Unprepared for the storm; limited food and supplies.
09:13 Jeff, ASTA, industry unity, support, relationships, importance.
10:43 Auction tools tonight; proceeds support needs.
14:11 Thanks for listening! Like, share, subscribe, follow.

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00:00 Good news in auto repair: uplifting stories.
04:21 Started nonprofit on impulse; quickly succeeded.
07:02 My priority is homeless and disabled veterans.
11:20 Car loss can lead to homelessness, life-threatening.
14:27 Seeing the good in generous, helpful people.
16:03 Helping others boosts mental well-being significantly.
19:16 Understanding we're all on the same team.
23:40 No help if you have a new car.
28:18 Help comes when addressing unique real problems.
29:13 I rely on donations to continue operating.
33:43 Nick helps fix cars on weekends voluntarily.
36:42 Like, subscribe, and follow for automotive repair news.

Click here for more about Fix it Forward

Fix it Forward's Vision: Fix It Forward envisions a community where all individuals and families have reliable and safe transportation that helps them connect to health care, work, learning, social activities, and civic engagement opportunities, regardless of their economic status.

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In this episode, Braxton Critcher is joined by Dwayne Myers to discuss the importance of the Repair Act in the automotive industry. Dwayne highlights how advancements in automotive technology could potentially lock out independent repair shops, stressing the need for security measures that allow fair access to repair data. Braxton and Dwayne delve into the consumer implications, including the potential lack of repair options and increased costs if the Repair Act is not passed.

00:00 Car advancements: Enhanced security restricts consumer access.
05:54 Manufacturers sell collected data; we want repair data.
08:52 Inflation affects prices; manufacturer network access control.
12:09 Public supports, but compliance and rulings vary.
13:18 Seeking balance in necessary legislation oversight.
17:34 Actionable systems implementation: "Couple years" to establish precedent.
20:04 Your input makes a significant difference.

Write your congressperson about the Repair Act!

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In this episode, Braxton Critcher welcomes Cavan Robinson, the new General Manager at Shopware, to discuss the importance of Digital Vehicle Inspections (DVI) in the automotive repair industry. Cavan shares insightful statistics on how implementing DVI can significantly increase the average repair order value, demonstrating a clear financial benefit for repair shops. He also addresses common concerns about changes in Shopware's leadership and reassures listeners about continued investment and innovation in their products. 

00:00 Discussing DVI's impact on the automotive repair industry.
03:24 Appreciated repair shop's thorough, communicative process updates.
08:24 DVI is crucial for repair shops to build trust.
11:51 300% rule: vehicles inspected, estimated, estimates sent.
14:22 Shop management systems created numerous built-in DVIs.
16:44 Balancing between single users and multi-location customers.
22:12 Change is inevitable; investment suggests stability and opportunity.
23:34 Streamlined integrations boost product development and customer success.
27:38 DVI helps industry growth and consumer trust.

00:00 New podcast series on the Repair Act.
03:27 Contact congressperson; attend Right to Repair summit.
08:50 Ford patent may impact data sharing and future technology.
09:56 Please like, share, subscribe, and follow us.

Write your congressperson about the Repair Act!

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00:00 Offered training to a mobile mechanic on TikTok.
06:29 Great opportunity, worked out well, doing again.
08:43 Industry professionals positively transform a heated social media conversation.
13:00 Help newcomers in the automotive industry grow.
13:58 Change requires doing things differently for results.

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Register for ASTA

Support the Morgan Family and KC Auto Solutions

Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

If your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!

In this episode, Braxton Critcher is joined by Ryan Kooiman and Chris Gardner from MEMA Aftermarket Suppliers. Chris underscores the importance of Automated Driver Assistance Systems (ADAS) and the problematic lack of standardized calibration practices. Ryan shares his hands-on experience in the field, highlighting the disparities in technician knowledge and the pressing need for common terminology and procedures. With the forthcoming MEMA White Paper set to address these ADAS challenges, this episode is essential listening for anyone invested in the future of automotive technology and repair.

Want more about MEMA's white paper? Go HERE!

00:00 Mobility Technology Council addresses concerns in the industry.
05:03 Challenges in calibration and industry recommendations.
07:38 Many common actions can affect car sensors.
12:37 I'm looking for collaborators for seamless vehicle regulation improvement.
16:37 Promote consumer awareness through various channels.
21:01 Continuous update and expansion of living document.
23:18 Engage with us and share your ADAS perspective.

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In this episode, Braxton Critcher is joined by Mike Allen, who shares insights on the intricacies of raising rates in the automotive repair industry. Mike discusses the importance of aligning service quality and facilities with increased rates to maintain customer trust. Additionally, the value of networking and continuous learning at industry events like the ASTA Expo is highlighted, emphasizing their role in the growth and sustainability of repair shops.

Register for ASTA! Do that HERE

00:00 Concern about quality in overpriced services is prevalent.
05:26 Explore the market, network, and learn from others.
08:54 Expo attendees find inspiration and connections.
11:51 Incremental changes lead to life and business improvements.
14:01 Excited about the dynamic course lineup and learning.
16:44 Stay connected for exclusive industry updates.

Want to take the ASE survey? You can HERE 

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03:59 Small business grows through community and mistakes.
08:23 The Car had a safety issue, fixed it, satisfied. Technicians give back with their skill set.
10:13 Influencing positive change through youth skill-building.
12:44 Create a fulfilling lifestyle by sharing skills.
15:59 Frank is a community influencer, inspiring positivity.

Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

Help the Repair Act get moving again!

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In this episode, Braxton Critcher welcomes Chris Jones, the new Editorial Director at Endeavor Business Media, to discuss the latest in automotive repair news. Chris shares his journey within the industry, highlighting his recent promotion and the vision for Endeavor's various automotive brands. He touches on the rapid technological advancements in the industry and their impact on shop processes and customer service. Lastly, Chris dives into the evolving perception of automotive repair, noting the importance of independent repair shops in gaining consumer trust. 

00:00 New role as editorial director in auto repair.
04:14 Exciting advancements in auto industry technology and education.
07:58 Perception of automotive repair industry is evolving.
12:22 Transition to EVs should be natural, and gradual.
13:35 Automakers resist push for 2035 vehicle deadline.
18:46 Managing work and evolving with changing preferences.
21:13 Good shops keep customers and technicians happy.
25:02 Excited about the future of the auto industry. Share thoughts.
25:57 Thanks for following, liking, and subscribing!

00:00 Carshield experiences and feedback from repair shop users.
04:28 FTC investigates Carshield over false advertising claims.
08:47 Carshield fined $10 million, refunds for false advertising.
11:22 Ensure reputable providers fulfill promises - Carshield advice.

Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

If your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!

In this episode, Braxton Critcher and Chris Messer from Endeavor Business Media share an overview of the upcoming Ratchet Wrench Management Conference. Chris emphasizes the event's unique peer-to-peer format and new attractions like the VEHLO Victory Lap with RC cars. Additionally, he discusses the importance of staying updated on industry developments, particularly in the realm of EV, to ensure the success of repair shops.

00:00 New speakers, different format, showcase, entertainment.
05:49 Mike Jones inspires trade perception change. Opportunity!
07:04 Trade industries offer lucrative growth opportunities.
10:29 Attend conferences and prioritize key takeaways for business.
14:37 Stay informed, stay updated to succeed.

Go to this year's conference! Register HERE
Learn more about how Shop Controller can make your shop more efficient HERE

Learn more here about asTech Mechanical

Learn more here about AutoOops Voice

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In this episode, Braxton Critcher is joined by Ryan McKinnon from Charge Ahead Partnership. Ryan discusses the current state of EV infrastructure in Florida, emphasizing the barriers to EV adoption due to the lack of charging stations despite the availability of federal funds. He highlights the problematic role of power companies raising consumer rates to fund their EV charging stations, which stifles competition from private businesses.

00:00 More EVs on the road, better charging? Or not.
05:12 Nevi program funds EV charging stations in Florida.
07:26 Nevi program offsets startup cost for EV charging.
13:11 EV charging raises costs, unequal access, and undermines claims.
15:05 Entrepreneur sees opportunity with electric vehicle charging.
20:31 Coalition of businesses and organizations promoting EVs.
22:02 Seeking perspectives on EV charging stations and industries.

Learn more about Charge Ahead Partnership
Learn more about how Shop Controller can make your shop more efficient HERE

Register for the Ratchet and Wrench Management Conference here: https://www.rwconference.com/

Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

If your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!

Wanna go to the ASTA Expo? Learn how here

In this episode, Braxton Critcher is joined by Lucas Underwood, who sheds light on the significance of upgrading business management skills for automotive repair shop owners. Lucas emphasizes how refining customer service and client experience are crucial, noting that actual car repairs make up less than 10% of the business. The discussion also underscores the importance of adapting to emerging technologies and networking opportunities, such as those provided by the upcoming ASTA Expo.

00:00 Adapting networking to find business resources quickly.
05:30 Unexpected encounters led to recognition and validation.
06:45 News show ruined, humor me, podcast involvement.
10:37 The First million is easy, the second million is hard.
14:35 Corporate greed exploits the American working class, killing people.
16:45 Industry responsibility missed: technicians pressured to sell.
19:37 Customers upset due to miscommunication, training emphasized.
25:42 Preparing the workforce for evolving 21st-century challenges.
26:45 Focus on creating a good learning environment.

Learn more about how Shop Controller can make your shop more efficient HERE

Send Braxton an email and let him know your thoughts about the show: braxton@automotiverepairnews.com

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00:00 Good shops attract technicians and have good processes.
04:07 Dealership problems leading to technician shortage and solutions.
09:13 Shift mindset, unique offerings, competitive pay, benefits.
11:19 Climate change impacts business and consumer behavior.

If you'd like to take the survey Chris mentions, you can here: https://autofixautoshopcoaching.surveysparrow.com/s/Survey-Why-are-technicians-leaving-the-industry/tt-ahB4A5Gxemv3tt84dp3hYZ

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What’s the Future for IC Engines in Light-Duty Vehicles in the U.S.? Join the webinar June 27 at 11a Eastern here 

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00:00 Braxton discusses the importance of automotive repair training.
06:02 Hunter Engineering Company expands training with an online platform.
10:04 Create your learning portal with certificates.
11:31 High demand for automotive training due to retirements.

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00:00 Concerns over Costco's ongoing free tire install.
05:31 Mark highlights the importance of professional tire installation.
06:37 Big box stores can't match professional independents.
11:46 Manufacturers enforce map, clubs suggest deals, language changes.
13:40 Committed to tire business, competitive pricing strategies.
19:10 Fragmented industry, power condoning, professionalizing, reinvesting.
21:33 Independent tire dealers facing challenges, seek support.

00:00 Electric vehicles are revolutionizing the automotive repair industry. Pennsylvania taxes.
03:23 Area hyped for EVs, not considering implications.
07:16 Potential impact of high EV registration costs.
11:47 Get involved with local associations and impact legislation.

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00:00 Bipartisan support for the bill ensures consumer rights.
03:38 Cars now transmit data wirelessly to manufacturers.
08:26 Auto Care Association helps represent and support.

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00:00 Alignment technology evolved for efficiency and recalibration.
03:37 Software specs are updated twice yearly to adapt.
07:07 Drivers becoming more careless with new technology.
10:21 Importance of reading screens for informed decisions.
14:01 Car saves life in a potential collision scenario.
16:39 In-person updates ensure smooth system operation.

00:00 Mental health in the automotive repair industry importance.
04:51 Increased openness and shared experiences in the field.
08:17 56% stress, 43% anxiety, 41% low mood
12:16 Men's mental health sometimes manifests as anger.
14:29 Lack of sleep and loneliness impact health.
16:18 Assessment can lead to therapy or talking.

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00:00 The Federal government initiated programs for the supply base.

05:22 Government support for aftermarket suppliers is essential.

08:28 Repairing EVs requires different expertise and training.

12:15 Support for zero-emission vehicles crucial for industry.

14:20 Ice vehicles will continue for decades. EV evolution.

19:04 Government, suppliers, and training to repair vehicles.

22:38 Aftermarket adapts and advances to new technologies.

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00:00 Technology regulations cause concern but offer benefits.

06:01 Auto repair shops facing financial challenges, raising prices.

07:23 Technology in driving can have positive impacts.

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00:00 ETI expands to Europe, maintaining a neutral stance.
03:10 Evaluated, planned, and implemented European market expansion.
06:34 Obtaining information and support from European OEMs.
10:04 Rapid technological progress in the automotive industry.

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