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    <title>Minutes with Marcia B. | Multifamily Podcast from Apartments.com</title>
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    <description>Minutes with Marcia B. is a podcast from Apartments.com. Join multifamily expert Marcia Bollinger as she sits down with leaders across the industry to discuss their success stories, defining moments, and personal insights.</description>
    <copyright>© 2025 Apartments.com</copyright>
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    <podcast:person role="Host" href="https://www.apartments.com/grow/learning-center/marcia-bollinger" img="https://img.transistorcdn.com/Bjab6bKeUg1lbHCPjonbro-wuBRqq3CcQVu86bjXqlg/rs:fill:0:0:1/w:800/h:800/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYjZi/ZGU2MjY4MzIyMzZl/MTE1NjRlNmFjOTQ1/Y2VkNS5KUEc.jpg">Marcia Bollinger</podcast:person>
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    <pubDate>Mon, 16 Mar 2026 08:36:40 -0400</pubDate>
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      <title>Minutes with Marcia B. | Multifamily Podcast from Apartments.com</title>
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    <itunes:category text="Business">
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    <itunes:type>episodic</itunes:type>
    <itunes:author>Apartments.com</itunes:author>
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    <itunes:summary>Minutes with Marcia B. is a podcast from Apartments.com. Join multifamily expert Marcia Bollinger as she sits down with leaders across the industry to discuss their success stories, defining moments, and personal insights.</itunes:summary>
    <itunes:subtitle>Minutes with Marcia B.</itunes:subtitle>
    <itunes:keywords>multifamily, Apartments.com, Marcia Bollinger, Marcia B., Minutes with Marcia B., real estate, leasing, apartment industry</itunes:keywords>
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      <itunes:name>Apartments.com</itunes:name>
      <itunes:email>apartmentology@apartments.com</itunes:email>
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    <itunes:complete>No</itunes:complete>
    <itunes:explicit>No</itunes:explicit>
    <item>
      <title>Welton McCrary and Rich Mitchell on Authenticity in the AI Era</title>
      <itunes:episode>23</itunes:episode>
      <podcast:episode>23</podcast:episode>
      <itunes:title>Welton McCrary and Rich Mitchell on Authenticity in the AI Era</itunes:title>
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        <![CDATA[<p>In the latest episode, Welton McCrary and Rich Mitchell explore how multifamily marketers and operators can find balance between AI-driven efficiency and the authenticity of the human touch.</p>]]>
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        <![CDATA[<p>In the latest episode, Welton McCrary and Rich Mitchell explore how multifamily marketers and operators can find balance between AI-driven efficiency and the authenticity of the human touch.</p>]]>
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      <pubDate>Mon, 16 Mar 2026 08:36:40 -0400</pubDate>
      <author>Apartments.com</author>
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      <itunes:author>Apartments.com</itunes:author>
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      <itunes:duration>2453</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>In the latest episode, Welton McCrary and Rich Mitchell explore how multifamily marketers and operators can find balance between AI-driven efficiency and the authenticity of the human touch.</p>]]>
      </itunes:summary>
      <itunes:keywords>multifamily, Apartments.com, Marcia Bollinger, Marcia B., Welton McCrary, Rich Mitchell, Perennial Properties, Capital Square Living, multifamily marketing, marketing, operations, multifamily operations</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
      <podcast:person role="Host" href="https://www.apartments.com/grow/learning-center/marcia-bollinger" img="https://img.transistorcdn.com/Bjab6bKeUg1lbHCPjonbro-wuBRqq3CcQVu86bjXqlg/rs:fill:0:0:1/w:800/h:800/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYjZi/ZGU2MjY4MzIyMzZl/MTE1NjRlNmFjOTQ1/Y2VkNS5KUEc.jpg">Marcia Bollinger</podcast:person>
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      <title>Justin Godwin on Putting Yourself in the Renter’s Shoes</title>
      <itunes:episode>22</itunes:episode>
      <podcast:episode>22</podcast:episode>
      <itunes:title>Justin Godwin on Putting Yourself in the Renter’s Shoes</itunes:title>
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      <description>
        <![CDATA[<p>If multifamily marketing is cooking, it takes more than just getting the recipe right. Justin Godwin, home chef and multifamily marketing expert, joins the podcast to share the ingredients for success. He explains why multifamily marketing isn’t rocket science — but is getting close — and how a breakfast in St. Barts sparked inspiration for promoting properties back home. From the importance of the renter mindset to the hidden power of continuity, Justin offers timely advice for leasing agents and executives alike.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>If multifamily marketing is cooking, it takes more than just getting the recipe right. Justin Godwin, home chef and multifamily marketing expert, joins the podcast to share the ingredients for success. He explains why multifamily marketing isn’t rocket science — but is getting close — and how a breakfast in St. Barts sparked inspiration for promoting properties back home. From the importance of the renter mindset to the hidden power of continuity, Justin offers timely advice for leasing agents and executives alike.</p>]]>
      </content:encoded>
      <pubDate>Fri, 02 Jan 2026 05:00:00 -0500</pubDate>
      <author>Apartments.com</author>
      <enclosure url="https://media.transistor.fm/c1ba3dba/57c53140.mp3" length="62937393" type="audio/mpeg"/>
      <itunes:author>Apartments.com</itunes:author>
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      <itunes:duration>2621</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>If multifamily marketing is cooking, it takes more than just getting the recipe right. Justin Godwin, home chef and multifamily marketing expert, joins the podcast to share the ingredients for success. He explains why multifamily marketing isn’t rocket science — but is getting close — and how a breakfast in St. Barts sparked inspiration for promoting properties back home. From the importance of the renter mindset to the hidden power of continuity, Justin offers timely advice for leasing agents and executives alike.</p>]]>
      </itunes:summary>
      <itunes:keywords>multifamily, Apartments.com, Marcia Bollinger, Marcia B., Justin Godwin, Cushman &amp; Wakefield, multifamily marketing, marketing, social media, social media marketing, multifamily marketing</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
      <podcast:person role="Host" href="https://www.apartments.com/grow/learning-center/marcia-bollinger" img="https://img.transistorcdn.com/Bjab6bKeUg1lbHCPjonbro-wuBRqq3CcQVu86bjXqlg/rs:fill:0:0:1/w:800/h:800/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYjZi/ZGU2MjY4MzIyMzZl/MTE1NjRlNmFjOTQ1/Y2VkNS5KUEc.jpg">Marcia Bollinger</podcast:person>
    </item>
    <item>
      <title>5 Charities on Partnering with Multifamily to Make a Difference</title>
      <itunes:episode>21</itunes:episode>
      <podcast:episode>21</podcast:episode>
      <itunes:title>5 Charities on Partnering with Multifamily to Make a Difference</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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      <link>https://www.apartments.com/grow/learning-center/minutes-with-marcia-b-thanksgifting-charity-recipients</link>
      <description>
        <![CDATA[<p>From fighting food insecurity to providing shelter for vulnerable individuals, the multifamily industry is at the heart of important charitable work across the United States and Canada. In this special episode in honor of our ThanksGifting campaign, Marcia B. sits down with representatives of five charities that work closely with the multifamily industry to discuss their mission and impact:</p><ul><li><strong>Keli Lynch-Wright: </strong><a href="https://hatchinghopecares.org/">Hatching Hope</a> provides essential supplies to help multifamily residents recover from disasters like fires, floods, and hurricanes.</li><li><strong>Kristen Poteet: </strong><a href="https://entrywaytalent.org/">Entryway</a><strong> </strong>combats homelessness by providing at-risk individuals with a path to housing and economic stability through a career in the multifamily industry.</li><li><strong>Jennifer Bushinger-Ortiz: </strong><a href="https://moveforhunger.org/">Move for Hunger</a> fights hunger and waste by coordinating with apartment communities and movers to redirect food to local food banks.</li><li><strong>Bridget O’Connell: </strong><a href="https://www.coregiving.org/">CoreGiving</a> relies on support from its multifamily partners to direct 100 percent of donations to fund food banks across the nation.</li><li><strong>Bernadette Majdell: </strong><a href="https://www.homespace.org/">HomeSpace</a> builds and operates affordable multifamily housing on a nonprofit basis to shelter vulnerable individuals and families.</li></ul>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>From fighting food insecurity to providing shelter for vulnerable individuals, the multifamily industry is at the heart of important charitable work across the United States and Canada. In this special episode in honor of our ThanksGifting campaign, Marcia B. sits down with representatives of five charities that work closely with the multifamily industry to discuss their mission and impact:</p><ul><li><strong>Keli Lynch-Wright: </strong><a href="https://hatchinghopecares.org/">Hatching Hope</a> provides essential supplies to help multifamily residents recover from disasters like fires, floods, and hurricanes.</li><li><strong>Kristen Poteet: </strong><a href="https://entrywaytalent.org/">Entryway</a><strong> </strong>combats homelessness by providing at-risk individuals with a path to housing and economic stability through a career in the multifamily industry.</li><li><strong>Jennifer Bushinger-Ortiz: </strong><a href="https://moveforhunger.org/">Move for Hunger</a> fights hunger and waste by coordinating with apartment communities and movers to redirect food to local food banks.</li><li><strong>Bridget O’Connell: </strong><a href="https://www.coregiving.org/">CoreGiving</a> relies on support from its multifamily partners to direct 100 percent of donations to fund food banks across the nation.</li><li><strong>Bernadette Majdell: </strong><a href="https://www.homespace.org/">HomeSpace</a> builds and operates affordable multifamily housing on a nonprofit basis to shelter vulnerable individuals and families.</li></ul>]]>
      </content:encoded>
      <pubDate>Fri, 14 Nov 2025 15:55:00 -0500</pubDate>
      <author>Apartments.com</author>
      <enclosure url="https://media.transistor.fm/38274e09/5d73fb37.mp3" length="52029278" type="audio/mpeg"/>
      <itunes:author>Apartments.com</itunes:author>
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      <itunes:duration>2166</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>From fighting food insecurity to providing shelter for vulnerable individuals, the multifamily industry is at the heart of important charitable work across the United States and Canada. In this special episode in honor of our ThanksGifting campaign, Marcia B. sits down with representatives of five charities that work closely with the multifamily industry to discuss their mission and impact:</p><ul><li><strong>Keli Lynch-Wright: </strong><a href="https://hatchinghopecares.org/">Hatching Hope</a> provides essential supplies to help multifamily residents recover from disasters like fires, floods, and hurricanes.</li><li><strong>Kristen Poteet: </strong><a href="https://entrywaytalent.org/">Entryway</a><strong> </strong>combats homelessness by providing at-risk individuals with a path to housing and economic stability through a career in the multifamily industry.</li><li><strong>Jennifer Bushinger-Ortiz: </strong><a href="https://moveforhunger.org/">Move for Hunger</a> fights hunger and waste by coordinating with apartment communities and movers to redirect food to local food banks.</li><li><strong>Bridget O’Connell: </strong><a href="https://www.coregiving.org/">CoreGiving</a> relies on support from its multifamily partners to direct 100 percent of donations to fund food banks across the nation.</li><li><strong>Bernadette Majdell: </strong><a href="https://www.homespace.org/">HomeSpace</a> builds and operates affordable multifamily housing on a nonprofit basis to shelter vulnerable individuals and families.</li></ul>]]>
      </itunes:summary>
      <itunes:keywords>multifamily, Apartments.com, Marcia Bollinger, Marcia B., ThanksGifting, Thanksgiving, philanthropy, giving back, nonprofits, charities, Entryway, CoreGiving, Hatching Hope, HomeSpace, Move for Hunger, Keli Lynch-Wright, Kristen Poteet, Jennifer Bushinger-Ortiz, Bridget O'Connell, Bernadette Majdell</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
      <podcast:person role="Host" href="https://www.apartments.com/grow/learning-center/marcia-bollinger" img="https://img.transistorcdn.com/Bjab6bKeUg1lbHCPjonbro-wuBRqq3CcQVu86bjXqlg/rs:fill:0:0:1/w:800/h:800/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYjZi/ZGU2MjY4MzIyMzZl/MTE1NjRlNmFjOTQ1/Y2VkNS5KUEc.jpg">Marcia Bollinger</podcast:person>
    </item>
    <item>
      <title>Devin Lusk on Why Multifamily Needs Social Media</title>
      <itunes:episode>20</itunes:episode>
      <podcast:episode>20</podcast:episode>
      <itunes:title>Devin Lusk on Why Multifamily Needs Social Media</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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      <link>https://www.apartments.com/grow/learning-center/minutes-with-marcia-b-devin-lusk</link>
      <description>
        <![CDATA[<p>Devin Lusk loves thinking outside the box. In the latest episode of the podcast, the director of marketing for American Landmark shares her creative strategies for attracting prospects and improving resident satisfaction. She explains what makes a social post a scroll-stopper, why every email needs a bit of fluff, and which old-school marketing tactic she wants to bring back — with a modern twist.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Devin Lusk loves thinking outside the box. In the latest episode of the podcast, the director of marketing for American Landmark shares her creative strategies for attracting prospects and improving resident satisfaction. She explains what makes a social post a scroll-stopper, why every email needs a bit of fluff, and which old-school marketing tactic she wants to bring back — with a modern twist.</p>]]>
      </content:encoded>
      <pubDate>Fri, 29 Aug 2025 05:00:00 -0400</pubDate>
      <author>Apartments.com</author>
      <enclosure url="https://media.transistor.fm/e7e79a53/c665ce0d.mp3" length="48826752" type="audio/mpeg"/>
      <itunes:author>Apartments.com</itunes:author>
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      <itunes:duration>2033</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Devin Lusk loves thinking outside the box. In the latest episode of the podcast, the director of marketing for American Landmark shares her creative strategies for attracting prospects and improving resident satisfaction. She explains what makes a social post a scroll-stopper, why every email needs a bit of fluff, and which old-school marketing tactic she wants to bring back — with a modern twist.</p>]]>
      </itunes:summary>
      <itunes:keywords>multifamily, Apartments.com, Marcia Bollinger, Marcia B., Devin Lusk, American Landmark, social media, social media marketing, multifamily marketing</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
      <podcast:person role="Host" href="https://www.apartments.com/grow/learning-center/marcia-bollinger" img="https://img.transistorcdn.com/Bjab6bKeUg1lbHCPjonbro-wuBRqq3CcQVu86bjXqlg/rs:fill:0:0:1/w:800/h:800/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYjZi/ZGU2MjY4MzIyMzZl/MTE1NjRlNmFjOTQ1/Y2VkNS5KUEc.jpg">Marcia Bollinger</podcast:person>
    </item>
    <item>
      <title>Vanessa Siebern on How to Scale Operations</title>
      <itunes:episode>19</itunes:episode>
      <podcast:episode>19</podcast:episode>
      <itunes:title>Vanessa Siebern on How to Scale Operations</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
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      <link>https://www.apartments.com/grow/learning-center/minutes-with-marcia-b-vanessa-siebern</link>
      <description>
        <![CDATA[<p>What do property management operations, scalability, and Mr. Rogers have in common? Vanessa Siebern joins the podcast to share her perspective. As the chief operating officer for FPI Management, she offers tips for expanding operations into new markets, shares a pandemic-era habit that has stayed with her, and explains what she’s learned from the iconic host of children’s TV.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>What do property management operations, scalability, and Mr. Rogers have in common? Vanessa Siebern joins the podcast to share her perspective. As the chief operating officer for FPI Management, she offers tips for expanding operations into new markets, shares a pandemic-era habit that has stayed with her, and explains what she’s learned from the iconic host of children’s TV.</p>]]>
      </content:encoded>
      <pubDate>Tue, 01 Jul 2025 05:00:00 -0400</pubDate>
      <author>Apartments.com</author>
      <enclosure url="https://media.transistor.fm/d6465262/19bf5fdc.mp3" length="44873438" type="audio/mpeg"/>
      <itunes:author>Apartments.com</itunes:author>
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      <itunes:duration>1868</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>What do property management operations, scalability, and Mr. Rogers have in common? Vanessa Siebern joins the podcast to share her perspective. As the chief operating officer for FPI Management, she offers tips for expanding operations into new markets, shares a pandemic-era habit that has stayed with her, and explains what she’s learned from the iconic host of children’s TV.</p>]]>
      </itunes:summary>
      <itunes:keywords>multifamily, Apartments.com, Marcia Bollinger, Marcia B., Minutes with Marcia B., real estate, leasing, apartment industry</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
      <podcast:person role="Host" href="https://www.apartments.com/grow/learning-center/marcia-bollinger" img="https://img.transistorcdn.com/Bjab6bKeUg1lbHCPjonbro-wuBRqq3CcQVu86bjXqlg/rs:fill:0:0:1/w:800/h:800/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYjZi/ZGU2MjY4MzIyMzZl/MTE1NjRlNmFjOTQ1/Y2VkNS5KUEc.jpg">Marcia Bollinger</podcast:person>
    </item>
    <item>
      <title>Char McCurdy on Advocating for Multifamily</title>
      <itunes:episode>18</itunes:episode>
      <podcast:episode>18</podcast:episode>
      <itunes:title>Char McCurdy on Advocating for Multifamily</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">0c2be2e4-483a-407c-a26d-4e0b8aac5223</guid>
      <link>https://www.apartments.com/grow/learning-center/minutes-with-marcia-b-char-mccurdy</link>
      <description>
        <![CDATA[<p>In this latest episode, Marcia B. sits down with Char McCurdy to talk about multifamily success and advocacy. The Dallas-based president of Summit Property Management shares her four C’s for creating a thriving company culture, breaks down what centralization looks like at Summit, and explains why now is the one of the most exciting times to be in multifamily.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>In this latest episode, Marcia B. sits down with Char McCurdy to talk about multifamily success and advocacy. The Dallas-based president of Summit Property Management shares her four C’s for creating a thriving company culture, breaks down what centralization looks like at Summit, and explains why now is the one of the most exciting times to be in multifamily.</p>]]>
      </content:encoded>
      <pubDate>Thu, 01 May 2025 05:00:00 -0400</pubDate>
      <author>Apartments.com</author>
      <enclosure url="https://media.transistor.fm/b23c6352/db3828e8.mp3" length="45131326" type="audio/mpeg"/>
      <itunes:author>Apartments.com</itunes:author>
      <itunes:image href="https://img.transistorcdn.com/xl4esN2u42xZOCxmqWrebTlvUSl4tugIBqrOYayVaiY/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS85YWMw/YTZhMjBhODg2YjM3/NmI4NDQyMTNlYzk5/NDkwMi5wbmc.jpg"/>
      <itunes:duration>1878</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>In this latest episode, Marcia B. sits down with Char McCurdy to talk about multifamily success and advocacy. The Dallas-based president of Summit Property Management shares her four C’s for creating a thriving company culture, breaks down what centralization looks like at Summit, and explains why now is the one of the most exciting times to be in multifamily.</p>]]>
      </itunes:summary>
      <itunes:keywords>multifamily, Apartments.com, Marcia Bollinger, Marcia B., Char McCurdy, Summit Property Management, centralization</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
      <podcast:person role="Host" href="https://www.apartments.com/grow/learning-center/marcia-bollinger" img="https://img.transistorcdn.com/Bjab6bKeUg1lbHCPjonbro-wuBRqq3CcQVu86bjXqlg/rs:fill:0:0:1/w:800/h:800/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYjZi/ZGU2MjY4MzIyMzZl/MTE1NjRlNmFjOTQ1/Y2VkNS5KUEc.jpg">Marcia Bollinger</podcast:person>
    </item>
    <item>
      <title>Patrick Morin on Living Courageously</title>
      <itunes:episode>17</itunes:episode>
      <podcast:episode>17</podcast:episode>
      <itunes:title>Patrick Morin on Living Courageously</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">a7a4f7a9-1731-46c4-ba6d-2244d0065f08</guid>
      <link>https://www.apartments.com/grow/learning-center/minutes-with-marcia-b-patrick-morin</link>
      <description>
        <![CDATA[<p>How did a Dale Carnegie trainer end up in mergers and acquisitions? Patrick Morin of Transact Capital joins Marcia B. to share his story. He explains the ingredients of a successful M&amp;A, the secret to public speaking, and the mission that’s driven him ever since his son died in a tragic accident.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>How did a Dale Carnegie trainer end up in mergers and acquisitions? Patrick Morin of Transact Capital joins Marcia B. to share his story. He explains the ingredients of a successful M&amp;A, the secret to public speaking, and the mission that’s driven him ever since his son died in a tragic accident.</p>]]>
      </content:encoded>
      <pubDate>Fri, 07 Mar 2025 17:07:49 -0500</pubDate>
      <author>Apartments.com</author>
      <enclosure url="https://media.transistor.fm/1a20995b/09dc43e2.mp3" length="82614893" type="audio/mpeg"/>
      <itunes:author>Apartments.com</itunes:author>
      <itunes:image href="https://img.transistorcdn.com/zyOyFAhOlj65x2E7alY63Oi5g5Ct7I7KemZRIiuW1iY/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS83YjU1/MWUzOTlhZGUzYzQ5/ODA5OWJmNmNmYjJl/ODg0Ni5wbmc.jpg"/>
      <itunes:duration>3441</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>How did a Dale Carnegie trainer end up in mergers and acquisitions? Patrick Morin of Transact Capital joins Marcia B. to share his story. He explains the ingredients of a successful M&amp;A, the secret to public speaking, and the mission that’s driven him ever since his son died in a tragic accident.</p>]]>
      </itunes:summary>
      <itunes:keywords>multifamily, Apartments.com, Marcia Bollinger, Marcia B., Patrick Morin, Transact Capital, mergers and acquisitions, M&amp;A</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
      <podcast:person role="Host" href="https://www.apartments.com/grow/learning-center/marcia-bollinger" img="https://img.transistorcdn.com/Bjab6bKeUg1lbHCPjonbro-wuBRqq3CcQVu86bjXqlg/rs:fill:0:0:1/w:800/h:800/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYjZi/ZGU2MjY4MzIyMzZl/MTE1NjRlNmFjOTQ1/Y2VkNS5KUEc.jpg">Marcia Bollinger</podcast:person>
    </item>
    <item>
      <title>Lacy Brown on Why Taking Risks Is Worth It</title>
      <itunes:episode>16</itunes:episode>
      <podcast:episode>16</podcast:episode>
      <itunes:title>Lacy Brown on Why Taking Risks Is Worth It</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">d9de0fd0-ebc5-408c-9891-1b620c274a17</guid>
      <link>https://www.apartments.com/grow/learning-center/minutes-with-marcia-b-lacy-brown</link>
      <description>
        <![CDATA[<p>How would renters react to an AI-based leasing agent? Lacy Brown of Case &amp; Associates shares the surprising results of a venture into artificial intelligence. She catches Marcia B. up on the latest from the Oklahoma-based property management company where Marcia began her career. The two discuss the passion driving onsite teams and why it’s important to be daring.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>How would renters react to an AI-based leasing agent? Lacy Brown of Case &amp; Associates shares the surprising results of a venture into artificial intelligence. She catches Marcia B. up on the latest from the Oklahoma-based property management company where Marcia began her career. The two discuss the passion driving onsite teams and why it’s important to be daring.</p>]]>
      </content:encoded>
      <pubDate>Mon, 13 Jan 2025 06:00:00 -0500</pubDate>
      <author>Apartments.com</author>
      <enclosure url="https://media.transistor.fm/1f725991/949e5efa.mp3" length="50746123" type="audio/mpeg"/>
      <itunes:author>Apartments.com</itunes:author>
      <itunes:image href="https://img.transistorcdn.com/GfaO5p6sTJOdCXCYyAnern14mQCZL0fUwXVA52f55lI/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9lZjJh/YmZjNDEzZTEwNTA5/ZDAxYmYyYjdiMWEy/N2NmMS5wbmc.jpg"/>
      <itunes:duration>2112</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>How would renters react to an AI-based leasing agent? Lacy Brown of Case &amp; Associates shares the surprising results of a venture into artificial intelligence. She catches Marcia B. up on the latest from the Oklahoma-based property management company where Marcia began her career. The two discuss the passion driving onsite teams and why it’s important to be daring.</p>]]>
      </itunes:summary>
      <itunes:keywords>multifamily, Apartments.com, Marcia Bollinger, Marcia B., Lacy Brown, Case &amp; Associates, AI, Oklahoma</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
      <podcast:person role="Host" href="https://www.apartments.com/grow/learning-center/marcia-bollinger" img="https://img.transistorcdn.com/Bjab6bKeUg1lbHCPjonbro-wuBRqq3CcQVu86bjXqlg/rs:fill:0:0:1/w:800/h:800/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYjZi/ZGU2MjY4MzIyMzZl/MTE1NjRlNmFjOTQ1/Y2VkNS5KUEc.jpg">Marcia Bollinger</podcast:person>
    </item>
    <item>
      <title>4 Female Leaders of NAA on the Transformation of Multifamily</title>
      <itunes:episode>15</itunes:episode>
      <podcast:episode>15</podcast:episode>
      <itunes:title>4 Female Leaders of NAA on the Transformation of Multifamily</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">9ba32dac-005a-4b20-980b-90f020b43b13</guid>
      <link>https://www.apartments.com/grow/learning-center/minutes-with-marcia-b-women-of-naa</link>
      <description>
        <![CDATA[<p>The four female chairs of the National Apartment Association board of directors sit down with Marcia B. to reflect on the biggest shifts in the industry. From breaking the glass ceiling at NAA to the top lessons learned from the COVID-19 pandemic, these leaders explore where the industry has been and where it’s going. Join the conversation with Mary Beth Woodard, Alexandra Jackiw, Cindy Clare, and Ronda Puryear.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>The four female chairs of the National Apartment Association board of directors sit down with Marcia B. to reflect on the biggest shifts in the industry. From breaking the glass ceiling at NAA to the top lessons learned from the COVID-19 pandemic, these leaders explore where the industry has been and where it’s going. Join the conversation with Mary Beth Woodard, Alexandra Jackiw, Cindy Clare, and Ronda Puryear.</p>]]>
      </content:encoded>
      <pubDate>Fri, 10 Jan 2025 08:13:53 -0500</pubDate>
      <author>Apartments.com</author>
      <enclosure url="https://media.transistor.fm/8753fd6c/3db43ca6.mp3" length="91451421" type="audio/mpeg"/>
      <itunes:author>Apartments.com</itunes:author>
      <itunes:image href="https://img.transistorcdn.com/8oyyzRqHJ3L8k8WzUyoAISXR4RSZG5fxDY-H-MKt1q4/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS82NzQ2/YTQ4NWMyOTUzM2M1/ODI2MzA0YTgwNzFh/NjQ1OC5wbmc.jpg"/>
      <itunes:duration>3808</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>The four female chairs of the National Apartment Association board of directors sit down with Marcia B. to reflect on the biggest shifts in the industry. From breaking the glass ceiling at NAA to the top lessons learned from the COVID-19 pandemic, these leaders explore where the industry has been and where it’s going. Join the conversation with Mary Beth Woodard, Alexandra Jackiw, Cindy Clare, and Ronda Puryear.</p>]]>
      </itunes:summary>
      <itunes:keywords>multifamily, Apartments.com, Marcia Bollinger, Marcia B., NAA, National Apartment Association, Mary Beth Woodard, Alexandra Jackiw, Cindy Clare, Ronda Puryear, female leadership</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
      <podcast:person role="Host" href="https://www.apartments.com/grow/learning-center/marcia-bollinger" img="https://img.transistorcdn.com/Bjab6bKeUg1lbHCPjonbro-wuBRqq3CcQVu86bjXqlg/rs:fill:0:0:1/w:800/h:800/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYjZi/ZGU2MjY4MzIyMzZl/MTE1NjRlNmFjOTQ1/Y2VkNS5KUEc.jpg">Marcia Bollinger</podcast:person>
    </item>
    <item>
      <title>Greg &amp; Sloane Cerbana on How Multifamily Can Uplift Local Communities</title>
      <itunes:episode>14</itunes:episode>
      <podcast:episode>14</podcast:episode>
      <itunes:title>Greg &amp; Sloane Cerbana on How Multifamily Can Uplift Local Communities</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">e7de9137-f479-465d-a054-ebb8fae8e3e3</guid>
      <link>https://www.apartments.com/grow/learning-center/minutes-with-marcia-b-greg-and-sloane-cerbana</link>
      <description>
        <![CDATA[<p>Marcia B. sits down with multifamily power couple Greg and Sloane Cerbana. Their wide-ranging conversation explores the crucial role of multifamily organizations at the local, state, and national levels. How can the multifamily industry empower employees, build bridges to the next generation, and find solutions to homelessness?</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Marcia B. sits down with multifamily power couple Greg and Sloane Cerbana. Their wide-ranging conversation explores the crucial role of multifamily organizations at the local, state, and national levels. How can the multifamily industry empower employees, build bridges to the next generation, and find solutions to homelessness?</p>]]>
      </content:encoded>
      <pubDate>Thu, 09 Jan 2025 08:29:40 -0500</pubDate>
      <author>Apartments.com</author>
      <enclosure url="https://media.transistor.fm/35a92533/da8bdbf5.mp3" length="71430943" type="audio/mpeg"/>
      <itunes:author>Apartments.com</itunes:author>
      <itunes:image href="https://img.transistorcdn.com/R7hWcRlm49Ttgdcg4nPmNjINictYy0nTUvrVd1fFuyk/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS81OGU3/ZjQ2NWJiZDI2YmYz/MTI1OGU0NjM5ZDZh/Y2M0Ni5wbmc.jpg"/>
      <itunes:duration>2969</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Marcia B. sits down with multifamily power couple Greg and Sloane Cerbana. Their wide-ranging conversation explores the crucial role of multifamily organizations at the local, state, and national levels. How can the multifamily industry empower employees, build bridges to the next generation, and find solutions to homelessness?</p>]]>
      </itunes:summary>
      <itunes:keywords>multifamily, Apartments.com, Marcia Bollinger, Marcia B., Greg Cerbana, Sloane Cerbana, Washington Multi-Family Housing Association, WMFHA, Weidner Apartment Homes, Weidner</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
      <podcast:person role="Host" href="https://www.apartments.com/grow/learning-center/marcia-bollinger" img="https://img.transistorcdn.com/Bjab6bKeUg1lbHCPjonbro-wuBRqq3CcQVu86bjXqlg/rs:fill:0:0:1/w:800/h:800/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYjZi/ZGU2MjY4MzIyMzZl/MTE1NjRlNmFjOTQ1/Y2VkNS5KUEc.jpg">Marcia Bollinger</podcast:person>
    </item>
    <item>
      <title>Daryl Smith on Building a Brand Story</title>
      <itunes:episode>13</itunes:episode>
      <podcast:episode>13</podcast:episode>
      <itunes:title>Daryl Smith on Building a Brand Story</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">21a5abde-0ba6-4586-b979-37747d0313df</guid>
      <link>https://www.apartments.com/grow/learning-center/minutes-with-marcia-b-daryl-smith</link>
      <description>
        <![CDATA[<p>Marcia B. speaks with Daryl Smith of KETTLER. They discuss why the chief marketing officer left a career in public television for multifamily, how to build an effective brand identity, and what aviation has to teach the apartment industry.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Marcia B. speaks with Daryl Smith of KETTLER. They discuss why the chief marketing officer left a career in public television for multifamily, how to build an effective brand identity, and what aviation has to teach the apartment industry.</p>]]>
      </content:encoded>
      <pubDate>Wed, 08 Jan 2025 08:32:56 -0500</pubDate>
      <author>Apartments.com</author>
      <enclosure url="https://media.transistor.fm/2891f582/06bbf394.mp3" length="40956723" type="audio/mpeg"/>
      <itunes:author>Apartments.com</itunes:author>
      <itunes:image href="https://img.transistorcdn.com/U5sIa6ODxK1C2vl7PzTNNTN4D_21s7AEnkI6twviUlk/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS84ZTc4/YWU0ZDE3N2RkMTBl/Yzc1MGVjNTdkOWJi/MzE1OS5wbmc.jpg"/>
      <itunes:duration>1701</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Marcia B. speaks with Daryl Smith of KETTLER. They discuss why the chief marketing officer left a career in public television for multifamily, how to build an effective brand identity, and what aviation has to teach the apartment industry.</p>]]>
      </itunes:summary>
      <itunes:keywords>multifamily, Apartments.com, Marcia Bollinger, Marcia B., Daryl Smith, KETTLER, marketing, multifamily marketing</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
      <podcast:person role="Host" href="https://www.apartments.com/grow/learning-center/marcia-bollinger" img="https://img.transistorcdn.com/Bjab6bKeUg1lbHCPjonbro-wuBRqq3CcQVu86bjXqlg/rs:fill:0:0:1/w:800/h:800/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYjZi/ZGU2MjY4MzIyMzZl/MTE1NjRlNmFjOTQ1/Y2VkNS5KUEc.jpg">Marcia Bollinger</podcast:person>
    </item>
    <item>
      <title>Robert Gasteiger on Creating Meaningful Experiences</title>
      <itunes:episode>12</itunes:episode>
      <podcast:episode>12</podcast:episode>
      <itunes:title>Robert Gasteiger on Creating Meaningful Experiences</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">2ffd474e-457f-4c98-9ba5-76e2b9dc29e1</guid>
      <link>https://www.apartments.com/grow/learning-center/minutes-with-marcia-b-robert-gasteiger</link>
      <description>
        <![CDATA[<p>It took a leap of faith for Robert Gasteiger to dive into the marketing side of the multifamily business. The vice president of marketing at D.R. Horton joins Marcia B. to share his career journey and top insights. They discuss why build-to-rent homes are growing in popularity, which two priorities matter most to residents, and how cooking, customer service, and career building all tie back to the same theme.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>It took a leap of faith for Robert Gasteiger to dive into the marketing side of the multifamily business. The vice president of marketing at D.R. Horton joins Marcia B. to share his career journey and top insights. They discuss why build-to-rent homes are growing in popularity, which two priorities matter most to residents, and how cooking, customer service, and career building all tie back to the same theme.</p>]]>
      </content:encoded>
      <pubDate>Tue, 07 Jan 2025 08:30:43 -0500</pubDate>
      <author>Apartments.com</author>
      <enclosure url="https://media.transistor.fm/4732e1aa/06aff3ab.mp3" length="46233185" type="audio/mpeg"/>
      <itunes:author>Apartments.com</itunes:author>
      <itunes:image href="https://img.transistorcdn.com/8_77KWWQggEgPpWMv_T_IihdQcRomCiuFxaxXcZNhtw/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8zNzkx/ODJmOGQ1NWEzMWEw/YjgwNjRjYjc1NWVi/ZTkxYi5wbmc.jpg"/>
      <itunes:duration>1925</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>It took a leap of faith for Robert Gasteiger to dive into the marketing side of the multifamily business. The vice president of marketing at D.R. Horton joins Marcia B. to share his career journey and top insights. They discuss why build-to-rent homes are growing in popularity, which two priorities matter most to residents, and how cooking, customer service, and career building all tie back to the same theme.</p>]]>
      </itunes:summary>
      <itunes:keywords>multifamily, Apartments.com, Marcia Bollinger, Marcia B., Robert Gasteiger, D.R. Horton, build-to-rent, customer experience</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
      <podcast:person role="Host" href="https://www.apartments.com/grow/learning-center/marcia-bollinger" img="https://img.transistorcdn.com/Bjab6bKeUg1lbHCPjonbro-wuBRqq3CcQVu86bjXqlg/rs:fill:0:0:1/w:800/h:800/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYjZi/ZGU2MjY4MzIyMzZl/MTE1NjRlNmFjOTQ1/Y2VkNS5KUEc.jpg">Marcia Bollinger</podcast:person>
    </item>
    <item>
      <title>Sharon Hatfield on How to Stay Creative and Grounded</title>
      <itunes:episode>11</itunes:episode>
      <podcast:episode>11</podcast:episode>
      <itunes:title>Sharon Hatfield on How to Stay Creative and Grounded</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">9261f1d0-c3c8-43f9-a04b-c4d4fd15df41</guid>
      <link>https://www.apartments.com/grow/learning-center/minutes-with-marcia-b-sharon-hatfield</link>
      <description>
        <![CDATA[<p>Driven by a passion for processes, people, and problem solving, Sharon Hatfield of Cushman &amp; Wakefield loves her work. The chief operating officer joins Marcia B. to share the “series of fortunate opportunities” that brought her to where she is today. She shares her best advice for industry newbies, her trick for recharging, and her secret for finding balance each day.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Driven by a passion for processes, people, and problem solving, Sharon Hatfield of Cushman &amp; Wakefield loves her work. The chief operating officer joins Marcia B. to share the “series of fortunate opportunities” that brought her to where she is today. She shares her best advice for industry newbies, her trick for recharging, and her secret for finding balance each day.</p>]]>
      </content:encoded>
      <pubDate>Mon, 06 Jan 2025 08:17:11 -0500</pubDate>
      <author>Apartments.com</author>
      <enclosure url="https://media.transistor.fm/d7711a73/1ca4a5d0.mp3" length="31441557" type="audio/mpeg"/>
      <itunes:author>Apartments.com</itunes:author>
      <itunes:image href="https://img.transistorcdn.com/-jDUagkb36PJzdnzJ9R_K-wkKSjb6-LfYKEAXwD4D10/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9jYjBj/YjUwYzA5Y2MxODY2/NzdkZTQ5MzQ2ZTY5/MTk1Ni5wbmc.jpg"/>
      <itunes:duration>1309</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Driven by a passion for processes, people, and problem solving, Sharon Hatfield of Cushman &amp; Wakefield loves her work. The chief operating officer joins Marcia B. to share the “series of fortunate opportunities” that brought her to where she is today. She shares her best advice for industry newbies, her trick for recharging, and her secret for finding balance each day.</p>]]>
      </itunes:summary>
      <itunes:keywords>multifamily, Apartments.com, Marcia Bollinger, Marcia B., Sharon Hatfield, Cushman &amp; Wakefield</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
      <podcast:person role="Host" href="https://www.apartments.com/grow/learning-center/marcia-bollinger" img="https://img.transistorcdn.com/Bjab6bKeUg1lbHCPjonbro-wuBRqq3CcQVu86bjXqlg/rs:fill:0:0:1/w:800/h:800/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYjZi/ZGU2MjY4MzIyMzZl/MTE1NjRlNmFjOTQ1/Y2VkNS5KUEc.jpg">Marcia Bollinger</podcast:person>
    </item>
    <item>
      <title>Debbie Phillips on Investing in the Next Generation</title>
      <itunes:episode>10</itunes:episode>
      <podcast:episode>10</podcast:episode>
      <itunes:title>Debbie Phillips on Investing in the Next Generation</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">fff23d3a-bca4-4dff-aeaa-1731cba31d00</guid>
      <link>https://www.apartments.com/grow/learning-center/minutes-with-marcia-b-debbie-phillips</link>
      <description>
        <![CDATA[<p>Decades ago, a fateful conversation at the Capitol led Debbie Phillips down a path to a multifamily career that lights her up to this day. In this latest episode, she joins Marcia B. to share her inspiring story and best advice for the next generation. The conversation covers how Dr. Debbie developed a residential property management degree in colleges across Georgia, why you should always pay it forward, and what the three M’s of career development are.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Decades ago, a fateful conversation at the Capitol led Debbie Phillips down a path to a multifamily career that lights her up to this day. In this latest episode, she joins Marcia B. to share her inspiring story and best advice for the next generation. The conversation covers how Dr. Debbie developed a residential property management degree in colleges across Georgia, why you should always pay it forward, and what the three M’s of career development are.</p>]]>
      </content:encoded>
      <pubDate>Fri, 03 Jan 2025 09:02:01 -0500</pubDate>
      <author>Apartments.com</author>
      <enclosure url="https://media.transistor.fm/7a2e446e/94abb530.mp3" length="38056804" type="audio/mpeg"/>
      <itunes:author>Apartments.com</itunes:author>
      <itunes:image href="https://img.transistorcdn.com/KTrpqJPNfaxegyqZggzud68vxpAv-2Ek0St2e8VH5eU/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8wZDRh/OWUwZjQxYTI0MDli/OTU2NjBlMWMwZjZj/YjA2MC5wbmc.jpg"/>
      <itunes:duration>1584</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Decades ago, a fateful conversation at the Capitol led Debbie Phillips down a path to a multifamily career that lights her up to this day. In this latest episode, she joins Marcia B. to share her inspiring story and best advice for the next generation. The conversation covers how Dr. Debbie developed a residential property management degree in colleges across Georgia, why you should always pay it forward, and what the three M’s of career development are.</p>]]>
      </itunes:summary>
      <itunes:keywords>multifamily, Apartments.com, Marcia Bollinger, Marcia B., Debbie Phillips, The Quadrillion, multifamily education, workforce training, workforce development</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
      <podcast:person role="Host" href="https://www.apartments.com/grow/learning-center/marcia-bollinger" img="https://img.transistorcdn.com/Bjab6bKeUg1lbHCPjonbro-wuBRqq3CcQVu86bjXqlg/rs:fill:0:0:1/w:800/h:800/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYjZi/ZGU2MjY4MzIyMzZl/MTE1NjRlNmFjOTQ1/Y2VkNS5KUEc.jpg">Marcia Bollinger</podcast:person>
    </item>
    <item>
      <title>Matt DeGraw on Why Relationships Matter</title>
      <itunes:episode>9</itunes:episode>
      <podcast:episode>9</podcast:episode>
      <itunes:title>Matt DeGraw on Why Relationships Matter</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">3273d4af-924a-47a5-a803-decbdfc4ea5b</guid>
      <link>https://www.apartments.com/grow/learning-center/minutes-with-marcia-b-matt-degraw</link>
      <description>
        <![CDATA[<p>From his early days as a leasing agent in Salt Lake City through his leadership role today, one theme has remained a constant in Matt DeGraw’s career: the importance of relationships. The president and CEO of Bridge Property Management sits down with Marcia B. to share his story and open up about why names, handshakes, and priorities are indispensable to a successful multifamily business.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>From his early days as a leasing agent in Salt Lake City through his leadership role today, one theme has remained a constant in Matt DeGraw’s career: the importance of relationships. The president and CEO of Bridge Property Management sits down with Marcia B. to share his story and open up about why names, handshakes, and priorities are indispensable to a successful multifamily business.</p>]]>
      </content:encoded>
      <pubDate>Thu, 02 Jan 2025 08:55:41 -0500</pubDate>
      <author>Apartments.com</author>
      <enclosure url="https://media.transistor.fm/ee4ef7e3/a69da9cb.mp3" length="38909170" type="audio/mpeg"/>
      <itunes:author>Apartments.com</itunes:author>
      <itunes:image href="https://img.transistorcdn.com/d-3-o6FqMp9_-IEF5AS8C_APYn25-AB081dRtyw-0g0/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8zMWI0/MTU5NmRkMzM1ZmNm/MDU2MmJiNWE5ODkx/Y2MyNi5wbmc.jpg"/>
      <itunes:duration>1617</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>From his early days as a leasing agent in Salt Lake City through his leadership role today, one theme has remained a constant in Matt DeGraw’s career: the importance of relationships. The president and CEO of Bridge Property Management sits down with Marcia B. to share his story and open up about why names, handshakes, and priorities are indispensable to a successful multifamily business.</p>]]>
      </itunes:summary>
      <itunes:keywords>multifamily, Apartments.com, Marcia Bollinger, Marcia B., Matt DeGraw, Bridge Property Management, leadership</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
      <podcast:person role="Host" href="https://www.apartments.com/grow/learning-center/marcia-bollinger" img="https://img.transistorcdn.com/Bjab6bKeUg1lbHCPjonbro-wuBRqq3CcQVu86bjXqlg/rs:fill:0:0:1/w:800/h:800/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYjZi/ZGU2MjY4MzIyMzZl/MTE1NjRlNmFjOTQ1/Y2VkNS5KUEc.jpg">Marcia Bollinger</podcast:person>
    </item>
    <item>
      <title>Pat Hutchison on Why a Company Is Nothing Without Its People</title>
      <itunes:episode>8</itunes:episode>
      <podcast:episode>8</podcast:episode>
      <itunes:title>Pat Hutchison on Why a Company Is Nothing Without Its People</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">44d5eba7-d51a-4ccf-b8d7-0b03377c326f</guid>
      <link>https://www.apartments.com/grow/learning-center/minutes-with-marcia-b-pat-hutchison</link>
      <description>
        <![CDATA[<p>From her first job as a Sacramento leasing manager, Pat Hutchison was hooked on multifamily. In this latest episode, Marcia sits down with the CEO of Mission Rock Residential to discuss the journey that led her to found the nationwide real estate company a decade ago.</p><p>What does it take to build a best-in-class company? In this wide-reaching conversation, Marcia and Pat explore the importance of a people-centered culture, the role of sustainability in real estate, and the inspirational quote that has kept Pat motivated to this day.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>From her first job as a Sacramento leasing manager, Pat Hutchison was hooked on multifamily. In this latest episode, Marcia sits down with the CEO of Mission Rock Residential to discuss the journey that led her to found the nationwide real estate company a decade ago.</p><p>What does it take to build a best-in-class company? In this wide-reaching conversation, Marcia and Pat explore the importance of a people-centered culture, the role of sustainability in real estate, and the inspirational quote that has kept Pat motivated to this day.</p>]]>
      </content:encoded>
      <pubDate>Tue, 31 Dec 2024 08:39:37 -0500</pubDate>
      <author>Apartments.com</author>
      <enclosure url="https://media.transistor.fm/f73b03db/127f7d43.mp3" length="31119822" type="audio/mpeg"/>
      <itunes:author>Apartments.com</itunes:author>
      <itunes:image href="https://img.transistorcdn.com/rnniZ-hgILTSCylssNmRXMFcar249Zh-zP0U8zv6vfo/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9kY2Fi/OGExNzc1ZGRkNWU3/YWM2MTM2NzM0ZDRk/Yjg4MC5wbmc.jpg"/>
      <itunes:duration>1294</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>From her first job as a Sacramento leasing manager, Pat Hutchison was hooked on multifamily. In this latest episode, Marcia sits down with the CEO of Mission Rock Residential to discuss the journey that led her to found the nationwide real estate company a decade ago.</p><p>What does it take to build a best-in-class company? In this wide-reaching conversation, Marcia and Pat explore the importance of a people-centered culture, the role of sustainability in real estate, and the inspirational quote that has kept Pat motivated to this day.</p>]]>
      </itunes:summary>
      <itunes:keywords>multifamily, Apartments.com, Marcia Bollinger, Marcia B., Pat Hutchison, Mission Rock Residential</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
      <podcast:person role="Host" href="https://www.apartments.com/grow/learning-center/marcia-bollinger" img="https://img.transistorcdn.com/Bjab6bKeUg1lbHCPjonbro-wuBRqq3CcQVu86bjXqlg/rs:fill:0:0:1/w:800/h:800/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYjZi/ZGU2MjY4MzIyMzZl/MTE1NjRlNmFjOTQ1/Y2VkNS5KUEc.jpg">Marcia Bollinger</podcast:person>
    </item>
    <item>
      <title>Lisa Taylor on Why Mentorship Matters</title>
      <itunes:episode>7</itunes:episode>
      <podcast:episode>7</podcast:episode>
      <itunes:title>Lisa Taylor on Why Mentorship Matters</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">16f36c0a-aab0-4278-8a19-b3f2310154d8</guid>
      <link>https://www.apartments.com/grow/learning-center/minutes-with-marcia-b-lisa-taylor</link>
      <description>
        <![CDATA[<p>Marcia talks to Lisa Taylor from Greystar. In this far-reaching conversation, they discuss what’s new in the build-to-rent sector, how women in multifamily have supported each other, and why continuous learning is essential to staying on top.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Marcia talks to Lisa Taylor from Greystar. In this far-reaching conversation, they discuss what’s new in the build-to-rent sector, how women in multifamily have supported each other, and why continuous learning is essential to staying on top.</p>]]>
      </content:encoded>
      <pubDate>Mon, 30 Dec 2024 08:53:56 -0500</pubDate>
      <author>Apartments.com</author>
      <enclosure url="https://media.transistor.fm/a4c0c178/25423d04.mp3" length="42945716" type="audio/mpeg"/>
      <itunes:author>Apartments.com</itunes:author>
      <itunes:image href="https://img.transistorcdn.com/avwY6QaP1fG5O9F2h1NJ_cqXKyDgX3FV11hBLh_4_z4/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9iMzRj/NTMxY2FlOWRkZDJj/NGVjZWEwZTg1ZGYy/OWFjMy5wbmc.jpg"/>
      <itunes:duration>1786</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Marcia talks to Lisa Taylor from Greystar. In this far-reaching conversation, they discuss what’s new in the build-to-rent sector, how women in multifamily have supported each other, and why continuous learning is essential to staying on top.</p>]]>
      </itunes:summary>
      <itunes:keywords>multifamily, Apartments.com, Marcia Bollinger, Marcia B., Lisa Taylor, Greystar, build-to-rent</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
      <podcast:person role="Host" href="https://www.apartments.com/grow/learning-center/marcia-bollinger" img="https://img.transistorcdn.com/Bjab6bKeUg1lbHCPjonbro-wuBRqq3CcQVu86bjXqlg/rs:fill:0:0:1/w:800/h:800/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYjZi/ZGU2MjY4MzIyMzZl/MTE1NjRlNmFjOTQ1/Y2VkNS5KUEc.jpg">Marcia Bollinger</podcast:person>
    </item>
    <item>
      <title>Tony Sousa on What Customer Service Looks Like in a Post-COVID World</title>
      <itunes:episode>6</itunes:episode>
      <podcast:episode>6</podcast:episode>
      <itunes:title>Tony Sousa on What Customer Service Looks Like in a Post-COVID World</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">3f8b7abd-6f27-4e58-a81c-179946ffab89</guid>
      <link>https://www.apartments.com/grow/learning-center/minutes-with-marcia-b-tony-sousa</link>
      <description>
        <![CDATA[<p>Marcia chats with Tony Sousa from RPM Living. They discuss how a former news anchor and limousine driver found his purpose in the multifamily industry, why it’s important to surprise and delight your residents, and what it means to give back from a global perspective.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Marcia chats with Tony Sousa from RPM Living. They discuss how a former news anchor and limousine driver found his purpose in the multifamily industry, why it’s important to surprise and delight your residents, and what it means to give back from a global perspective.</p>]]>
      </content:encoded>
      <pubDate>Fri, 27 Dec 2024 09:08:00 -0500</pubDate>
      <author>Apartments.com</author>
      <enclosure url="https://media.transistor.fm/95a99f50/47f93850.mp3" length="31221556" type="audio/mpeg"/>
      <itunes:author>Apartments.com</itunes:author>
      <itunes:image href="https://img.transistorcdn.com/MSJa9eLTDl5Y9d1wUuT6eOH5thxnRKSIIZeR87LilCw/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9kNjU4/NzRlZDE1MGRiZmI2/OWI0ODM0OTU1MTNh/YTllZC5wbmc.jpg"/>
      <itunes:duration>1298</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Marcia chats with Tony Sousa from RPM Living. They discuss how a former news anchor and limousine driver found his purpose in the multifamily industry, why it’s important to surprise and delight your residents, and what it means to give back from a global perspective.</p>]]>
      </itunes:summary>
      <itunes:keywords>multifamily, Apartments.com, Marcia Bollinger, Marcia B., Tony Sousa, RPM Living, customer experience</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
      <podcast:person role="Host" href="https://www.apartments.com/grow/learning-center/marcia-bollinger" img="https://img.transistorcdn.com/Bjab6bKeUg1lbHCPjonbro-wuBRqq3CcQVu86bjXqlg/rs:fill:0:0:1/w:800/h:800/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYjZi/ZGU2MjY4MzIyMzZl/MTE1NjRlNmFjOTQ1/Y2VkNS5KUEc.jpg">Marcia Bollinger</podcast:person>
    </item>
    <item>
      <title>Jennifer Staciokas on Leading with a People-First Culture</title>
      <itunes:episode>5</itunes:episode>
      <podcast:episode>5</podcast:episode>
      <itunes:title>Jennifer Staciokas on Leading with a People-First Culture</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">7dfd2c98-367d-4896-8816-29864110e222</guid>
      <link>https://www.apartments.com/grow/learning-center/minutes-with-marcia-b-jennifer-staciokas</link>
      <description>
        <![CDATA[<p>Marcia sits down with Jennifer Staciokas, president of Western Wealth Communities, to discuss the importance of workplace culture in the multifamily industry. From creating rapid growth within a startup environment to celebrating the wins, large and small, Jennifer shares her top tips on how to successfully lead teams from the ground up.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Marcia sits down with Jennifer Staciokas, president of Western Wealth Communities, to discuss the importance of workplace culture in the multifamily industry. From creating rapid growth within a startup environment to celebrating the wins, large and small, Jennifer shares her top tips on how to successfully lead teams from the ground up.</p>]]>
      </content:encoded>
      <pubDate>Thu, 26 Dec 2024 08:50:02 -0500</pubDate>
      <author>Apartments.com</author>
      <enclosure url="https://media.transistor.fm/26c8a9b7/6a552001.mp3" length="34549467" type="audio/mpeg"/>
      <itunes:author>Apartments.com</itunes:author>
      <itunes:image href="https://img.transistorcdn.com/j72JHd8cZAtsZv9IwuZBg6NOfPg0C1K42h7Ls4AWgBA/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS84ZmQ4/OTI3ODE2NGExYjI2/ODA2OWUzYzU0NWY2/NDhmNy5wbmc.jpg"/>
      <itunes:duration>1436</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Marcia sits down with Jennifer Staciokas, president of Western Wealth Communities, to discuss the importance of workplace culture in the multifamily industry. From creating rapid growth within a startup environment to celebrating the wins, large and small, Jennifer shares her top tips on how to successfully lead teams from the ground up.</p>]]>
      </itunes:summary>
      <itunes:keywords>multifamily, Apartments.com, Marcia Bollinger, Marcia B., Jennifer Staciokas, Western Wealth Communities</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
      <podcast:person role="Host" href="https://www.apartments.com/grow/learning-center/marcia-bollinger" img="https://img.transistorcdn.com/Bjab6bKeUg1lbHCPjonbro-wuBRqq3CcQVu86bjXqlg/rs:fill:0:0:1/w:800/h:800/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYjZi/ZGU2MjY4MzIyMzZl/MTE1NjRlNmFjOTQ1/Y2VkNS5KUEc.jpg">Marcia Bollinger</podcast:person>
    </item>
    <item>
      <title>Melissa White on What Really Matters in Property Management</title>
      <itunes:episode>4</itunes:episode>
      <podcast:episode>4</podcast:episode>
      <itunes:title>Melissa White on What Really Matters in Property Management</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">80e6782b-ec62-4552-96bb-091c130b8d4e</guid>
      <link>https://www.apartments.com/grow/learning-center/minutes-with-marcia-b-melissa-white</link>
      <description>
        <![CDATA[<p>Marcia goes deep with Melissa White about surviving tragedy and continuing to thrive. The managing director of <a href="https://www.apartments.com/grow/customer-success-stories/perennial-properties-atlanta">Perennial Properties</a> shares how personal and professional support can be a lifeline, why and when it’s worth letting go of the little things, and what inclusion truly means.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Marcia goes deep with Melissa White about surviving tragedy and continuing to thrive. The managing director of <a href="https://www.apartments.com/grow/customer-success-stories/perennial-properties-atlanta">Perennial Properties</a> shares how personal and professional support can be a lifeline, why and when it’s worth letting go of the little things, and what inclusion truly means.</p>]]>
      </content:encoded>
      <pubDate>Mon, 23 Dec 2024 08:49:16 -0500</pubDate>
      <author>Apartments.com</author>
      <enclosure url="https://media.transistor.fm/fa58ca28/91b21bba.mp3" length="43504316" type="audio/mpeg"/>
      <itunes:author>Apartments.com</itunes:author>
      <itunes:image href="https://img.transistorcdn.com/idZRYNJ51ObekHDD8ofISeVJeWSggBOh5_VwXoTLhNs/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mZTM5/MmM1OWZlMTdmZWFm/OWJlZDAwNmY1OTll/YWE4Zi5wbmc.jpg"/>
      <itunes:duration>1769</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Marcia goes deep with Melissa White about surviving tragedy and continuing to thrive. The managing director of <a href="https://www.apartments.com/grow/customer-success-stories/perennial-properties-atlanta">Perennial Properties</a> shares how personal and professional support can be a lifeline, why and when it’s worth letting go of the little things, and what inclusion truly means.</p>]]>
      </itunes:summary>
      <itunes:keywords>multifamily, Apartments.com, Marcia Bollinger, Marcia B., Melissa White, Perennial Properties</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
      <podcast:person role="Host" href="https://www.apartments.com/grow/learning-center/marcia-bollinger" img="https://img.transistorcdn.com/Bjab6bKeUg1lbHCPjonbro-wuBRqq3CcQVu86bjXqlg/rs:fill:0:0:1/w:800/h:800/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYjZi/ZGU2MjY4MzIyMzZl/MTE1NjRlNmFjOTQ1/Y2VkNS5KUEc.jpg">Marcia Bollinger</podcast:person>
    </item>
    <item>
      <title>Laurie Lyons on How to Build a Successful Business</title>
      <itunes:episode>3</itunes:episode>
      <podcast:episode>3</podcast:episode>
      <itunes:title>Laurie Lyons on How to Build a Successful Business</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">efe96e9f-94df-4e71-93d5-5f93424a7bc1</guid>
      <link>https://www.apartments.com/grow/learning-center/minutes-with-marcia-b-laurie-lyons</link>
      <description>
        <![CDATA[<p>Marcia talks with Laurie Lyons about what it takes to build a company from the ground up, how the pandemic has transformed renter needs, and why a chance encounter on a cattle ranch changed Laurie’s life. </p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Marcia talks with Laurie Lyons about what it takes to build a company from the ground up, how the pandemic has transformed renter needs, and why a chance encounter on a cattle ranch changed Laurie’s life. </p>]]>
      </content:encoded>
      <pubDate>Fri, 20 Dec 2024 07:58:42 -0500</pubDate>
      <author>Apartments.com</author>
      <enclosure url="https://media.transistor.fm/f97f9314/ac995082.mp3" length="27257137" type="audio/mpeg"/>
      <itunes:author>Apartments.com</itunes:author>
      <itunes:image href="https://img.transistorcdn.com/GPIQ1R2_dPiMkDYg5J2Q9vFD-AYvCAQZCG_senAqQsI/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9hOWNm/NzMyOTdlZmZmOTAz/MWU1YmMyNTg0YjMy/MGUzZC5wbmc.jpg"/>
      <itunes:duration>1106</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Marcia talks with Laurie Lyons about what it takes to build a company from the ground up, how the pandemic has transformed renter needs, and why a chance encounter on a cattle ranch changed Laurie’s life. </p>]]>
      </itunes:summary>
      <itunes:keywords>multifamily, Apartments.com, Marcia Bollinger, Laurie Lyons, Pegasus Residential, BH Management Services</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
      <podcast:person role="Host" href="https://www.apartments.com/grow/learning-center/marcia-bollinger" img="https://img.transistorcdn.com/Bjab6bKeUg1lbHCPjonbro-wuBRqq3CcQVu86bjXqlg/rs:fill:0:0:1/w:800/h:800/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYjZi/ZGU2MjY4MzIyMzZl/MTE1NjRlNmFjOTQ1/Y2VkNS5KUEc.jpg">Marcia Bollinger</podcast:person>
    </item>
    <item>
      <title>Jamie Gorski on How to Anticipate Customers' Future Needs</title>
      <itunes:episode>2</itunes:episode>
      <podcast:episode>2</podcast:episode>
      <itunes:title>Jamie Gorski on How to Anticipate Customers' Future Needs</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">51659010-fc45-4ba0-bb96-a219ce2d1c6a</guid>
      <link>https://www.apartments.com/grow/learning-center/minutes-with-marcia-b-jamie-gorski</link>
      <description>
        <![CDATA[<p>Marcia speaks with Jamie Gorski, the chief experience officer for GID-Windsor Communities. Jamie shares her strategy for centering the customer and explains why multifamily marketing has become a tradition in her family.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>Marcia speaks with Jamie Gorski, the chief experience officer for GID-Windsor Communities. Jamie shares her strategy for centering the customer and explains why multifamily marketing has become a tradition in her family.</p>]]>
      </content:encoded>
      <pubDate>Thu, 19 Dec 2024 08:50:43 -0500</pubDate>
      <author>Apartments.com</author>
      <enclosure url="https://media.transistor.fm/98a515c1/99b9398e.mp3" length="29218461" type="audio/mpeg"/>
      <itunes:author>Apartments.com</itunes:author>
      <itunes:image href="https://img.transistorcdn.com/4F4C_3F1-e86nCQasTpnHl8ZoNErPkyn5ndpypG_6rw/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mNjky/YTFhZmJmNjc2Zjhm/NjFlYThiY2YzMTlm/NWExZi5wbmc.jpg"/>
      <itunes:duration>1214</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>Marcia speaks with Jamie Gorski, the chief experience officer for GID-Windsor Communities. Jamie shares her strategy for centering the customer and explains why multifamily marketing has become a tradition in her family.</p>]]>
      </itunes:summary>
      <itunes:keywords>multifamily, Apartments.com, Marcia Bollinger, Jamie Gorski, GID-Windsor Communities, customer experience, multifamily marketing</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
      <podcast:person role="Host" href="https://www.apartments.com/grow/learning-center/marcia-bollinger" img="https://img.transistorcdn.com/Bjab6bKeUg1lbHCPjonbro-wuBRqq3CcQVu86bjXqlg/rs:fill:0:0:1/w:800/h:800/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYjZi/ZGU2MjY4MzIyMzZl/MTE1NjRlNmFjOTQ1/Y2VkNS5KUEc.jpg">Marcia Bollinger</podcast:person>
    </item>
    <item>
      <title>LuAnne Acton Ross on the Past and Future of Women in Multifamily</title>
      <itunes:episode>1</itunes:episode>
      <podcast:episode>1</podcast:episode>
      <itunes:title>LuAnne Acton Ross on the Past and Future of Women in Multifamily</itunes:title>
      <itunes:episodeType>full</itunes:episodeType>
      <guid isPermaLink="false">00a9ccde-323e-4095-b3cf-62453b2be6fa</guid>
      <link>https://www.apartments.com/grow/learning-center/luanne-acton-ross-past-and-future-women-multifamily</link>
      <description>
        <![CDATA[<p>In this first episode, Marcia chats with LuAnne Acton Ross, the executive vice president of Asset Living and previously JMG Realty. They discuss the past and future of women in the multifamily industry, the most memorable advice she’s received, and what keeps her motivated.</p>]]>
      </description>
      <content:encoded>
        <![CDATA[<p>In this first episode, Marcia chats with LuAnne Acton Ross, the executive vice president of Asset Living and previously JMG Realty. They discuss the past and future of women in the multifamily industry, the most memorable advice she’s received, and what keeps her motivated.</p>]]>
      </content:encoded>
      <pubDate>Wed, 18 Dec 2024 10:20:52 -0500</pubDate>
      <author>Apartments.com</author>
      <enclosure url="https://media.transistor.fm/00183225/591de22e.mp3" length="29487620" type="audio/mpeg"/>
      <itunes:author>Apartments.com</itunes:author>
      <itunes:image href="https://img.transistorcdn.com/BrkmYwuIU3q7kqgy2BSb9DuI6Qm8M351nEF663CpTbE/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS83OTkz/NjljNDEwMGJkOGYz/MjhjZjg3MjBmYzNj/Mjg5NS5wbmc.jpg"/>
      <itunes:duration>1225</itunes:duration>
      <itunes:summary>
        <![CDATA[<p>In this first episode, Marcia chats with LuAnne Acton Ross, the executive vice president of Asset Living and previously JMG Realty. They discuss the past and future of women in the multifamily industry, the most memorable advice she’s received, and what keeps her motivated.</p>]]>
      </itunes:summary>
      <itunes:keywords>LuAnne Acton Ross, multifamily, Apartments.com, Asset Living, Marcia Bollinger, Marcia B.</itunes:keywords>
      <itunes:explicit>No</itunes:explicit>
      <podcast:person role="Host" href="https://www.apartments.com/grow/learning-center/marcia-bollinger" img="https://img.transistorcdn.com/Bjab6bKeUg1lbHCPjonbro-wuBRqq3CcQVu86bjXqlg/rs:fill:0:0:1/w:800/h:800/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYjZi/ZGU2MjY4MzIyMzZl/MTE1NjRlNmFjOTQ1/Y2VkNS5KUEc.jpg">Marcia Bollinger</podcast:person>
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