A HOP Podcast (With No Name) Transistor (https://transistor.fm) https://feeds.transistor.fm/a-hop-podcast-with-no-name A lighthearted podcast about the practical use of HOP concepts in our personal and work worlds. Safety FM df317929-011a-5e95-ac5e-0047cb4ef2ce yes en Tue, 19 May 2026 14:51:11 -0400 Tue, 19 May 2026 14:52:19 -0400 https://www.hoppodcast.com/ https://img.transistorcdn.com/VPUAqkfbxdsENDnlnHno4FQPYTj_jhHgARq40X6QPS8/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8zZjI5/ODI1ODczMzI4NGQy/OTgzMmUzYjcyZDhi/MGMxMC5wbmc.jpg A HOP Podcast (With No Name) https://www.hoppodcast.com/ episodic Andrea Baker & Matt Florio A lighthearted podcast about the practical use of HOP concepts in our personal and work worlds. A lighthearted podcast about the practical use of HOP concepts in our personal and work worlds.. Andrea Baker & Matt Florio JayAllen@SafetyFM.com No No Episode 80 - Defining HOP - Organizational Psychology (part 3) 1 1 Episode 80 - Defining HOP - Organizational Psychology (part 3) full 6709bc5a-d30d-4c83-ab10-5ab5b3ee9154 https://share.transistor.fm/s/ad448a48 We discuss the change in how we define our problems when we shift from individual psychology to organizational psychology. Also, for those keeping score, it is the "oak" episode.

]]> We discuss the change in how we define our problems when we shift from individual psychology to organizational psychology. Also, for those keeping score, it is the "oak" episode.

]]> Wed, 13 May 2026 01:00:30 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1678 We discuss the change in how we define our problems when we shift from individual psychology to organizational psychology. Also, for those keeping score, it is the "oak" episode.

]]> No Episode 79 - What's missing? 1 1 Episode 79 - What's missing? full 48b16eb8-2bc7-4616-8ef2-f2ae6dd1627f https://share.transistor.fm/s/ecda8643 We're taking a break from our current mini-series about Organizational Psychology to share what's been on our mind. We share our recent realization and what keeps us up at night.

]]> We're taking a break from our current mini-series about Organizational Psychology to share what's been on our mind. We share our recent realization and what keeps us up at night.

]]> Wed, 22 Apr 2026 01:00:57 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1580 We're taking a break from our current mini-series about Organizational Psychology to share what's been on our mind. We share our recent realization and what keeps us up at night.

]]> No Episode 78 - Defining HOP - Organizational Psychology (part 2) 1 1 Episode 78 - Defining HOP - Organizational Psychology (part 2) full 61aed50e-2c23-4e9f-8d3e-1aeb6a56db67 https://share.transistor.fm/s/fba1289f We give a comparison of two ways you can operationally learn using the key ideas from episode 77. What's it like to learn only focusing on behavior vs. what is it like to learn with curiosity (even if you're not trusted).

]]> We give a comparison of two ways you can operationally learn using the key ideas from episode 77. What's it like to learn only focusing on behavior vs. what is it like to learn with curiosity (even if you're not trusted).

]]> Wed, 01 Apr 2026 01:00:33 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1885 We give a comparison of two ways you can operationally learn using the key ideas from episode 77. What's it like to learn only focusing on behavior vs. what is it like to learn with curiosity (even if you're not trusted).

]]> No Episode 77 - Defining HOP - Organizational Psychology 1 1 Episode 77 - Defining HOP - Organizational Psychology full bb923755-8a66-49bd-b6e8-770d3be0816c https://share.transistor.fm/s/790aba38 We moving on from Complexity science and looking at the role of Organizational Psychology in HOP.

]]> We moving on from Complexity science and looking at the role of Organizational Psychology in HOP.

]]> Wed, 18 Mar 2026 01:00:51 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1689 We moving on from Complexity science and looking at the role of Organizational Psychology in HOP.

]]> No Episode 76 - Defining HOP - Complexity (part 5) 1 1 Episode 76 - Defining HOP - Complexity (part 5) full 76829197-ed3f-4475-b9d1-91abf09ebba0 https://share.transistor.fm/s/d7f8d875 The (thrilling?) conclusion to our Complexity discussion. We do some live operational learning role play about Andy's morning and learn about the "Big 5". We end with some area to dip your toe into operational learning if this is new to you.

]]> The (thrilling?) conclusion to our Complexity discussion. We do some live operational learning role play about Andy's morning and learn about the "Big 5". We end with some area to dip your toe into operational learning if this is new to you.

]]> Wed, 25 Feb 2026 01:00:51 -0500 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1787 The (thrilling?) conclusion to our Complexity discussion. We do some live operational learning role play about Andy's morning and learn about the "Big 5". We end with some area to dip your toe into operational learning if this is new to you.

]]> No Episode 75 - Defining HOP - Complexity (part 4) 1 1 Episode 75 - Defining HOP - Complexity (part 4) full ab754411-fe20-4afe-9003-243dcebbb0e1 https://share.transistor.fm/s/452573fc We attempt multiple ways of operational learning using Andy's morning to show how even best intentions cannot makeup for linear thinking.

]]> We attempt multiple ways of operational learning using Andy's morning to show how even best intentions cannot makeup for linear thinking.

]]> Wed, 11 Feb 2026 01:00:43 -0500 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1574 We attempt multiple ways of operational learning using Andy's morning to show how even best intentions cannot makeup for linear thinking.

]]> No Episode 74 - Defining HOP - Complexity (part 3) 1 1 Episode 74 - Defining HOP - Complexity (part 3) full 6f1ebd90-4bce-437b-b35d-ed37820407e2 https://share.transistor.fm/s/00fc9290 The complexity discussion continued! This one includes a story of Andy and Matt operationally learning about normal (but not common) work.

]]> The complexity discussion continued! This one includes a story of Andy and Matt operationally learning about normal (but not common) work.

]]> Wed, 28 Jan 2026 10:22:28 -0500 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1522 The complexity discussion continued! This one includes a story of Andy and Matt operationally learning about normal (but not common) work.

]]> No Episode 73 - Defining HOP - Complexity (part 2) 1 1 Episode 73 - Defining HOP - Complexity (part 2) full 1310252f-46d6-4637-8de1-c15f8882ae7d https://share.transistor.fm/s/bc852b94 We continue our complexity discussion and get into some tangible examples.

]]> We continue our complexity discussion and get into some tangible examples.

]]> Wed, 14 Jan 2026 01:00:13 -0500 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1805 We continue our complexity discussion and get into some tangible examples.

]]> No Episode 72 - Happy Holidays and Happy New Year! 1 1 Episode 72 - Happy Holidays and Happy New Year! full efba26d6-d873-4291-b10c-775931b09658 https://share.transistor.fm/s/00e4d0dd We're taking a couple of weeks off and will be back with our regularly scheduled episodes on 1/14/2026

]]> We're taking a couple of weeks off and will be back with our regularly scheduled episodes on 1/14/2026

]]> Wed, 17 Dec 2025 01:00:41 -0500 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 127 We're taking a couple of weeks off and will be back with our regularly scheduled episodes on 1/14/2026

]]> No Episode 71 - Defining HOP - Complexity (part 1) 1 1 Episode 71 - Defining HOP - Complexity (part 1) full a65a5b75-3e15-475e-bb8e-722266bc36ea https://share.transistor.fm/s/94dc2f6b We're starting a new mini-series around how we define "what HOP is" and the 3 key elements that differentiate from other practices. First up, Complexity Science.

]]> We're starting a new mini-series around how we define "what HOP is" and the 3 key elements that differentiate from other practices. First up, Complexity Science.

]]> Wed, 03 Dec 2025 01:00:46 -0500 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1461 We're starting a new mini-series around how we define "what HOP is" and the 3 key elements that differentiate from other practices. First up, Complexity Science.

]]> No Episode 70 - Defining your problem without knowing the solution 1 1 Episode 70 - Defining your problem without knowing the solution full 3e98dae0-9fa9-435a-a5b2-8f6abaddaa15 https://share.transistor.fm/s/a0e2724f We explore a challenge that seems to impact all of the places we visit - defining a problem when a perfect solution does not exist.

]]> We explore a challenge that seems to impact all of the places we visit - defining a problem when a perfect solution does not exist.

]]> Wed, 19 Nov 2025 01:00:28 -0500 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1906 We explore a challenge that seems to impact all of the places we visit - defining a problem when a perfect solution does not exist.

]]> No Episode 69 - Bloom's Taxonomy and Training 1 1 Episode 69 - Bloom's Taxonomy and Training full c8fb1f1c-f4f9-4e2d-9a02-9c0ee17280a9 https://share.transistor.fm/s/309fa21a We discuss how Bloom's Taxonomy highlights a need for change in how HOP learners apply the principles (and beyond).

]]> We discuss how Bloom's Taxonomy highlights a need for change in how HOP learners apply the principles (and beyond).

]]> Wed, 05 Nov 2025 01:00:04 -0500 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 2170 We discuss how Bloom's Taxonomy highlights a need for change in how HOP learners apply the principles (and beyond).

]]> No Episode 68 - The Accountability Conundrum 1 1 Episode 68 - The Accountability Conundrum full 86550afa-1bf7-4852-9d83-c6a46314181d https://share.transistor.fm/s/4919b814 We discuss how changing the way we view discipline as a way to drive accountability does not mean that we lower expectations of our teams or the people we work with.

]]> We discuss how changing the way we view discipline as a way to drive accountability does not mean that we lower expectations of our teams or the people we work with.

]]> Wed, 22 Oct 2025 01:00:52 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 2404 We discuss how changing the way we view discipline as a way to drive accountability does not mean that we lower expectations of our teams or the people we work with.

]]> No Episode 67 - Getting Unstuck 1 1 Episode 67 - Getting Unstuck full e4f60276-153d-45cd-91ed-73248987213c https://share.transistor.fm/s/6f2448a3 We discuss what it's like to constantly push for change in an organization that is set in its ways. Also, there may be a poem released at some point?

]]> We discuss what it's like to constantly push for change in an organization that is set in its ways. Also, there may be a poem released at some point?

]]> Wed, 08 Oct 2025 01:00:11 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 2008 We discuss what it's like to constantly push for change in an organization that is set in its ways. Also, there may be a poem released at some point?

]]> No Episode 66 - When do I know enough about HOP to start implementation? 1 1 Episode 66 - When do I know enough about HOP to start implementation? full 41dfd3b9-2c24-4fab-b4d4-73e6e3f6925a https://share.transistor.fm/s/5ac98105 We respond to a listener question about "How do I know that I know enough about HOP to start applying it at work".


Andy's recommendations:

(Academic works that explain foundational concepts)

The Social Psychology of Organizing - Weick

Understanding Complexity - Professor Scott E. Page

How the Mind Works - Steven Pinker

The Effectiveness of Restorative Justice Practices - Jeff Latimer, Craig Dowden, Danielle Muise (2001)

(Books specific to the HOP space)

Managing the Unexpected - Karl E. Weick and Kathleen M. Sutcliffe

Safety-II in Practice - Erik Hollnagel

Joint Cognitive Systems - David D. Woods and Erik Hollnagel

Justice Culture - Sidney Dekker

The Field Guide to Understanding Human Error - Dekker

Pre-Accident Investigation - Todd Conklin

(Books where practitioners tell stories about using some HOP concepts)

Beyond Blame - Dave Zwieback

Bob's Guide to Operational Learning - Bob Edwards and Andrea Baker

(Additional helpful works that touch on some gaps)

Humble Inquiry - Edgar H. Schein and Peter A. Schein

Raising Human Beings - Ross W. Greene

Chaos Engineering - Casey Rosenthal & Nora Jones

Surfing the Edge of Chaos - Richard T. Pascale, Mark Millemann, and Linda Goija

]]> We respond to a listener question about "How do I know that I know enough about HOP to start applying it at work".


Andy's recommendations:

(Academic works that explain foundational concepts)

The Social Psychology of Organizing - Weick

Understanding Complexity - Professor Scott E. Page

How the Mind Works - Steven Pinker

The Effectiveness of Restorative Justice Practices - Jeff Latimer, Craig Dowden, Danielle Muise (2001)

(Books specific to the HOP space)

Managing the Unexpected - Karl E. Weick and Kathleen M. Sutcliffe

Safety-II in Practice - Erik Hollnagel

Joint Cognitive Systems - David D. Woods and Erik Hollnagel

Justice Culture - Sidney Dekker

The Field Guide to Understanding Human Error - Dekker

Pre-Accident Investigation - Todd Conklin

(Books where practitioners tell stories about using some HOP concepts)

Beyond Blame - Dave Zwieback

Bob's Guide to Operational Learning - Bob Edwards and Andrea Baker

(Additional helpful works that touch on some gaps)

Humble Inquiry - Edgar H. Schein and Peter A. Schein

Raising Human Beings - Ross W. Greene

Chaos Engineering - Casey Rosenthal & Nora Jones

Surfing the Edge of Chaos - Richard T. Pascale, Mark Millemann, and Linda Goija

]]> Wed, 24 Sep 2025 01:00:08 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 2170 We respond to a listener question about "How do I know that I know enough about HOP to start applying it at work".


Andy's recommendations:

(Academic works that explain foundational concepts)

The Social Psychology of Organizing - Weick

Understanding Complexity - Professor Scott E. Page

How the Mind Works - Steven Pinker

The Effectiveness of Restorative Justice Practices - Jeff Latimer, Craig Dowden, Danielle Muise (2001)

(Books specific to the HOP space)

Managing the Unexpected - Karl E. Weick and Kathleen M. Sutcliffe

Safety-II in Practice - Erik Hollnagel

Joint Cognitive Systems - David D. Woods and Erik Hollnagel

Justice Culture - Sidney Dekker

The Field Guide to Understanding Human Error - Dekker

Pre-Accident Investigation - Todd Conklin

(Books where practitioners tell stories about using some HOP concepts)

Beyond Blame - Dave Zwieback

Bob's Guide to Operational Learning - Bob Edwards and Andrea Baker

(Additional helpful works that touch on some gaps)

Humble Inquiry - Edgar H. Schein and Peter A. Schein

Raising Human Beings - Ross W. Greene

Chaos Engineering - Casey Rosenthal & Nora Jones

Surfing the Edge of Chaos - Richard T. Pascale, Mark Millemann, and Linda Goija

]]> No Episode 65 - Where do we go from here? 1 1 Episode 65 - Where do we go from here? full c12a144e-a6dc-4b30-9d0e-5c4751bc6e5b https://share.transistor.fm/s/8eea888d We share some ideas we have for future episodes, but ask for you to give us direction. Let us know what you'd like us to focus on.

]]> We share some ideas we have for future episodes, but ask for you to give us direction. Let us know what you'd like us to focus on.

]]> Wed, 10 Sep 2025 01:00:37 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1343 We share some ideas we have for future episodes, but ask for you to give us direction. Let us know what you'd like us to focus on.

]]> No Episode 64 - Operationally learning with a 5 year old 1 1 Episode 64 - Operationally learning with a 5 year old full bf4379d1-91e1-4965-8139-22772d3a695a https://share.transistor.fm/s/f04f792b Andy is often asked how HOP and Operational Learning can be used in parenthood. So with her oldest daughter's first day of school tomorrow, we decided to do some operational learning about how Penelope is feeling going into the big day.

]]> Andy is often asked how HOP and Operational Learning can be used in parenthood. So with her oldest daughter's first day of school tomorrow, we decided to do some operational learning about how Penelope is feeling going into the big day.

]]> Wed, 27 Aug 2025 01:00:07 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1670 Andy is often asked how HOP and Operational Learning can be used in parenthood. So with her oldest daughter's first day of school tomorrow, we decided to do some operational learning about how Penelope is feeling going into the big day.

]]> No Episode 63 - Andy's response to a case against HOP (part 4 - all accidents are preventable) 1 1 Episode 63 - Andy's response to a case against HOP (part 4 - all accidents are preventable) full 492617d8-9d7e-4232-a2d9-f60950fd64ea https://share.transistor.fm/s/0c1da281 Well, we decided to end this mini-series with a big one. Andy argues that all accidents are not preventable and what we should be doing about.

]]> Well, we decided to end this mini-series with a big one. Andy argues that all accidents are not preventable and what we should be doing about.

]]> Wed, 13 Aug 2025 00:00:54 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 2245 Well, we decided to end this mini-series with a big one. Andy argues that all accidents are not preventable and what we should be doing about.

]]> No Episode 62 - Andy's response to a case against HOP (part 3 - cardinal rules) 1 1 Episode 62 - Andy's response to a case against HOP (part 3 - cardinal rules) full b205cb5d-f806-45e6-9bf8-10a690160a82 https://share.transistor.fm/s/ba0587f1 We continue our argument/counterargument series with point 3 - We cannot tolerate exceptions to cardinal rules.

]]> We continue our argument/counterargument series with point 3 - We cannot tolerate exceptions to cardinal rules.

]]> Wed, 30 Jul 2025 00:00:12 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1831 We continue our argument/counterargument series with point 3 - We cannot tolerate exceptions to cardinal rules.

]]> No Episode 61 - Andy's response to a case against HOP (part 2 - accountability) 1 1 Episode 61 - Andy's response to a case against HOP (part 2 - accountability) full 16a3696f-1ba7-488f-9c3f-dfa0aaac91ef https://share.transistor.fm/s/bfb1582c We continue our "both sides of the debate" series - this time it's all about accountability.

]]> We continue our "both sides of the debate" series - this time it's all about accountability.

]]> Wed, 16 Jul 2025 01:00:07 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 2116 We continue our "both sides of the debate" series - this time it's all about accountability.

]]> No Episode 60 - Andy's response to a case against HOP (part 1) 1 1 Episode 60 - Andy's response to a case against HOP (part 1) full 1a64e8fd-c636-49d5-95b8-e17beb735afa https://share.transistor.fm/s/c8f6bf93 Andy (and with a little help from from Chat GPT) begins her counterargument against herself from episode 59. There first point: "Root cause does (not) exist"

]]> Andy (and with a little help from from Chat GPT) begins her counterargument against herself from episode 59. There first point: "Root cause does (not) exist"

]]> Wed, 02 Jul 2025 01:00:19 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1443 Andy (and with a little help from from Chat GPT) begins her counterargument against herself from episode 59. There first point: "Root cause does (not) exist"

]]> No Episode 59 - An argument against HOP 59 59 Episode 59 - An argument against HOP full ce438622-66d6-457b-8526-c2443054fac6 https://share.transistor.fm/s/364aa87a In an attempt to model a debate team, we argue against HOP, the problems (we're told) it causes, and why we should continue with the status quo.

]]> In an attempt to model a debate team, we argue against HOP, the problems (we're told) it causes, and why we should continue with the status quo.

]]> Wed, 18 Jun 2025 01:01:04 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1841 In an attempt to model a debate team, we argue against HOP, the problems (we're told) it causes, and why we should continue with the status quo. In an attempt to model a debate team, we argue against HOP, the problems (we're told) it causes, and why we should continue with the status quo. No Episode 58 - The gap between what leaders see and what we hear 58 58 Episode 58 - The gap between what leaders see and what we hear full ea126a67-032a-478e-b80c-1ee7e10175c4 https://share.transistor.fm/s/79b7d8db (Trigger warning: suicide) Andy and Matt discuss a recent series of interactions they've had with Leaders, the Frontline workers, and how the reality of work often doesn't make it to the top.

]]> (Trigger warning: suicide) Andy and Matt discuss a recent series of interactions they've had with Leaders, the Frontline workers, and how the reality of work often doesn't make it to the top.

]]> Wed, 04 Jun 2025 01:01:02 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 2229 (Trigger warning: suicide) Andy and Matt discuss a recent series of interactions they've had with Leaders, the Frontline workers, and how the reality of work often doesn't make it to the top. (Trigger warning: suicide) Andy and Matt discuss a recent series of interactions they've had with Leaders, the Frontline workers, and how the reality of work often doesn't make it to the top. No Episode 57 - Andy goes back to (imaginary) work 57 57 Episode 57 - Andy goes back to (imaginary) work full 70a049bd-abea-4426-a54b-dd60f551c84c https://share.transistor.fm/s/87181202 We play a "mind game" of sending Andy back to one of her previous HSE roles with her existing HOP knowledge and ask what she would do differently - all of which we recorded in during a long drive.

]]> We play a "mind game" of sending Andy back to one of her previous HSE roles with her existing HOP knowledge and ask what she would do differently - all of which we recorded in during a long drive.

]]> Wed, 21 May 2025 01:00:35 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 2265 We play a "mind game" of sending Andy back to one of her previous HSE roles with her existing HOP knowledge and ask what she would do differently - all of which we recorded in during a long drive. We play a "mind game" of sending Andy back to one of her previous HSE roles with her existing HOP knowledge and ask what she would do differently - all of which we recorded in during a long drive. No Episode 56 - Something Very Obvious (HOP used in conversation) 56 56 Episode 56 - Something Very Obvious (HOP used in conversation) full 95cda276-802a-4950-adc0-2823651ac177 https://share.transistor.fm/s/415ff48f We talk about discreet changes that can be made in conversations and the questions we ask to "do HOP".

]]> We talk about discreet changes that can be made in conversations and the questions we ask to "do HOP".

]]> Wed, 07 May 2025 01:01:23 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 2122 We talk about discreet changes that can be made in conversations and the questions we ask to "do HOP". We talk about discreet changes that can be made in conversations and the questions we ask to "do HOP". No Episode 55 - What it could look like 5-10 years after implementation 55 55 Episode 55 - What it could look like 5-10 years after implementation full c2bf1afa-80ff-40de-a182-9e8bac5a849f https://share.transistor.fm/s/9f2e494c Andy shares what an organization could look like as it grows and evolves over time with the implementation of HOP.

]]> Andy shares what an organization could look like as it grows and evolves over time with the implementation of HOP.

]]> Wed, 23 Apr 2025 01:00:38 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1713 Andy shares what an organization could look like as it grows and evolves over time with the implementation of HOP. Andy shares what an organization could look like as it grows and evolves over time with the implementation of HOP. No Episode 54 - You've decided to "do HOP" - The "site pilot" example 54 54 Episode 54 - You've decided to "do HOP" - The "site pilot" example full 8afdb479-d236-41f2-ab6f-1cf0ce542a20 https://share.transistor.fm/s/75afa657 We continue our conversation about how HOP can be brought into an organization with the "site pilot" example - how one site (or a few sites depending on company size) can try HOP before the organization makes a large shift.

]]> We continue our conversation about how HOP can be brought into an organization with the "site pilot" example - how one site (or a few sites depending on company size) can try HOP before the organization makes a large shift.

]]> Wed, 09 Apr 2025 01:01:16 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1964 We continue our conversation about how HOP can be brought into an organization with the "site pilot" example - how one site (or a few sites depending on company size) can try HOP before the organization makes a large shift. We continue our conversation about how HOP can be brought into an organization with the "site pilot" example - how one site (or a few sites depending on company size) can try HOP before the organization makes a large shift. No Episode 53 - You've decided to "do HOP" - Now what? (part 2) 53 53 Episode 53 - You've decided to "do HOP" - Now what? (part 2) full 7fb8814b-2c3e-4362-9b4e-8048b9533d39 https://share.transistor.fm/s/c47ae99d The journey (or should I say powerpoint?) continues. We focus on how can you finally start rolling out HOP inside your organization.

Link for paper reference: http://matt.colorado.edu/papers/StatisticalInvalidityOfTRIR.pdf

]]> The journey (or should I say powerpoint?) continues. We focus on how can you finally start rolling out HOP inside your organization.

Link for paper reference: http://matt.colorado.edu/papers/StatisticalInvalidityOfTRIR.pdf

]]> Wed, 26 Mar 2025 01:00:42 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 2000 The journey (or should I say powerpoint?) continues. We focus on how can you finally start rolling out HOP inside your organization. Link for paper reference: http://matt.colorado.edu/papers/StatisticalInvalidityOfTRIR.pdf The journey (or should I say powerpoint?) continues. We focus on how can you finally start rolling out HOP inside your organization. Link for paper reference: http://matt.colorado.edu/papers/StatisticalInvalidityOfTRIR.pdf No Episode 52 - You've decided to "do HOP" - Now what? 52 52 Episode 52 - You've decided to "do HOP" - Now what? full e36c959f-70ff-4c68-a5a2-08928fc528fd https://share.transistor.fm/s/cafbb2b9 What comes after step 0? We discuss how to take your newly shifted beliefs and put them into action.

]]> What comes after step 0? We discuss how to take your newly shifted beliefs and put them into action.

]]> Wed, 12 Mar 2025 01:01:20 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 2219 What comes after step 0? We discuss how to take your newly shifted beliefs and put them into action. What comes after step 0? We discuss how to take your newly shifted beliefs and put them into action. No Episode 51 - The tough question before you start HOP 51 51 Episode 51 - The tough question before you start HOP full d2835904-0a11-420e-86cc-a33c68cba54d https://share.transistor.fm/s/edbd943a Andy and Matt discuss "step 0" or what you need to ask yourself before you try to bring HOP into an organization.

]]> Andy and Matt discuss "step 0" or what you need to ask yourself before you try to bring HOP into an organization.

]]> Wed, 26 Feb 2025 01:00:55 -0500 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1969 Andy and Matt discuss "step 0" or what you need to ask yourself before you try to bring HOP into an organization. Andy and Matt discuss "step 0" or what you need to ask yourself before you try to bring HOP into an organization. No Episode 50 - A Peak Behind The Podcast 50 50 Episode 50 - A Peak Behind The Podcast full a799b714-7ac5-4ed4-8804-980e666e2832 https://share.transistor.fm/s/d272ecb4 We celebrate 50 episodes of A HOP Podcast (with no name) and share what it's been like from our perspective.

]]> We celebrate 50 episodes of A HOP Podcast (with no name) and share what it's been like from our perspective.

]]> Wed, 12 Feb 2025 01:01:00 -0500 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 2036 We celebrate 50 episodes of A HOP Podcast (with no name) and share what it's been like from our perspective. We celebrate 50 episodes of A HOP Podcast (with no name) and share what it's been like from our perspective. No Episode 49 - A HOP Transformation: Andy and Matt's recap 49 49 Episode 49 - A HOP Transformation: Andy and Matt's recap full 6d0c7529-07b8-4306-96ed-fc93acdb0a31 https://share.transistor.fm/s/13e067f1 Andy and Matt share their key takeaways and learnings from the episodes with Erik and Ron.

]]> Andy and Matt share their key takeaways and learnings from the episodes with Erik and Ron.

]]> Wed, 29 Jan 2025 01:00:48 -0500 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1794 Andy and Matt share their key takeaways and learnings from the episodes with Erik and Ron. Andy and Matt share their key takeaways and learnings from the episodes with Erik and Ron. No Episode 48 - A HOP Transformation: The Wrap-up 48 48 Episode 48 - A HOP Transformation: The Wrap-up full 560cd4d4-430d-44c1-8ba1-09411031380e https://share.transistor.fm/s/5d401f21 The thrilling conclusion to our time with Erik and Ron discussing their individual and business HOP development.

]]> The thrilling conclusion to our time with Erik and Ron discussing their individual and business HOP development.

]]> Wed, 15 Jan 2025 01:00:44 -0500 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 2881 The thrilling conclusion to our time with Erik and Ron discussing their individual and business HOP development. The thrilling conclusion to our time with Erik and Ron discussing their individual and business HOP development. No Episode 47 - A HOP Transformation: The Nitty Gritty Details of Change (Part 2) 47 47 Episode 47 - A HOP Transformation: The Nitty Gritty Details of Change (Part 2) full a9884b22-1e12-4afb-b98f-c41fa4f179fa https://share.transistor.fm/s/24868818 We continue our conversation with Erik and Ron and learn more details of what it was like to navigate the HOP related changes together.

]]> We continue our conversation with Erik and Ron and learn more details of what it was like to navigate the HOP related changes together.

]]> Wed, 01 Jan 2025 00:10:23 -0500 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 2633 We continue our conversation with Erik and Ron and learn more details of what it was like to navigate the HOP related changes together. We continue our conversation with Erik and Ron and learn more details of what it was like to navigate the HOP related changes together. No Episode 46 - A HOP Transformation: The Nitty Gritty Details of Change 46 46 Episode 46 - A HOP Transformation: The Nitty Gritty Details of Change full c6c1249c-b235-470a-abf8-ffd8905033b9 https://share.transistor.fm/s/23f021ad We continue our conversation with Erik and Ron. This time we focus on the details of what had to change both personally and as a business for the HOP Transformation to progress.

]]> We continue our conversation with Erik and Ron. This time we focus on the details of what had to change both personally and as a business for the HOP Transformation to progress.

]]> Wed, 18 Dec 2024 01:01:20 -0500 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 3289 We continue our conversation with Erik and Ron. This time we focus on the details of what had to change both personally and as a business for the HOP Transformation to progress. We continue our conversation with Erik and Ron. This time we focus on the details of what had to change both personally and as a business for the HOP Transformation to progress. No Episode 45 - A HOP Transformation: The Shift In Thought 45 45 Episode 45 - A HOP Transformation: The Shift In Thought full 554845e7-a8a4-4a65-9251-50e333bac850 https://share.transistor.fm/s/dd76e83d We continue our story with Erik and Ron - moving onto what it was like to shift focus from safety metrics (like TRIR) to prioritizing real human safety outcomes.

]]> We continue our story with Erik and Ron - moving onto what it was like to shift focus from safety metrics (like TRIR) to prioritizing real human safety outcomes.

]]> Wed, 04 Dec 2024 01:00:21 -0500 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 2596 We continue our story with Erik and Ron - moving onto what it was like to shift focus from safety metrics (like TRIR) to prioritizing real human safety outcomes. We continue our story with Erik and Ron - moving onto what it was like to shift focus from safety metrics (like TRIR) to prioritizing real human safety outcomes. No Episode 44 - A HOP Transformation: The Wake-up Call 44 44 Episode 44 - A HOP Transformation: The Wake-up Call full 421ec164-b0d3-41ac-88c8-0fc93c978488 https://share.transistor.fm/s/dc3e9c68 We welcome guests Erik (former CEO at Aera Energy) and Ron (Former HSE Manager at Aera Energy) for a mini-series on what it was like to go through a HOP transformation both personally and as a business.

]]> We welcome guests Erik (former CEO at Aera Energy) and Ron (Former HSE Manager at Aera Energy) for a mini-series on what it was like to go through a HOP transformation both personally and as a business.

]]> Wed, 20 Nov 2024 01:01:33 -0500 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 2064 We welcome guests Erik (former CEO at Aera Energy) and Ron (Former HSE Manager at Aera Energy) for a mini-series on what it was like to go through a HOP transformation both personally and as a business. We welcome guests Erik (former CEO at Aera Energy) and Ron (Former HSE Manager at Aera Energy) for a mini-series on what it was like to go through a HOP transformation both personally and as a business. No Episode 43 - Shifting Blame (part 2) 43 43 Episode 43 - Shifting Blame (part 2) full 1f8ca6df-4034-407e-a532-d9e0f39e9e47 https://share.transistor.fm/s/17a2d51c We finish the story of how Andy navigates her own frustration and blame when working with some leaders.

]]> We finish the story of how Andy navigates her own frustration and blame when working with some leaders.

]]> Wed, 06 Nov 2024 01:01:27 -0500 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1642 We finish the story of how Andy navigates her own frustration and blame when working with some leaders. We finish the story of how Andy navigates her own frustration and blame when working with some leaders. No Episode 42 - Shifting Blame 42 42 Episode 42 - Shifting Blame full 6a6bda56-a994-431e-adcb-59b04702f8d2 https://share.transistor.fm/s/3be9ae80 We take a listeners question on how to help people who have started practicing HOP but are struggling with blame shifting from those doing the work to supervisors/investigators. This quickly becomes Matt's favorite episode as we have a conversation with Andy while she is struggling with actively blaming a group of people.

]]> We take a listeners question on how to help people who have started practicing HOP but are struggling with blame shifting from those doing the work to supervisors/investigators. This quickly becomes Matt's favorite episode as we have a conversation with Andy while she is struggling with actively blaming a group of people.

]]> Wed, 23 Oct 2024 01:01:02 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1489 We take a listeners question on how to help people who have started practicing HOP but are struggling with blame shifting from those doing the work to supervisors/investigators. This quickly becomes Matt's favorite episode as we have a conversation with Andy while she is struggling with actively blaming a group of people. We take a listeners question on how to help people who have started practicing HOP but are struggling with blame shifting from those doing the work to supervisors/investigators. This quickly becomes Matt's favorite episode as we have a conversation with A No Episode 41 - What to do between operational learning and implementing your "big" solution 41 41 Episode 41 - What to do between operational learning and implementing your "big" solution full c08557fa-65c0-4ed9-bcf0-e3351c65bcbf https://share.transistor.fm/s/1733296f We wrap up the story from episode 40 and discuss how you can bridge the gap from completing operational learning to implementing a solution that may take months to years.

]]> We wrap up the story from episode 40 and discuss how you can bridge the gap from completing operational learning to implementing a solution that may take months to years.

]]> Wed, 09 Oct 2024 01:01:18 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1648 We wrap up the story from episode 40 and discuss how you can bridge the gap from completing operational learning to implementing a solution that may take months to years. We wrap up the story from episode 40 and discuss how you can bridge the gap from completing operational learning to implementing a solution that may take months to years. No Episode 40 - An approach comparison 40 40 Episode 40 - An approach comparison full 546664db-4797-40ed-b20c-460f03d96551 https://share.transistor.fm/s/c3c75566 We discuss different ways you can approach seeing someone break a rule and why going in the HOP direction can increase accountability.

]]> We discuss different ways you can approach seeing someone break a rule and why going in the HOP direction can increase accountability.

]]> Wed, 25 Sep 2024 01:00:39 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1685 We discuss different ways you can approach seeing someone break a rule and why going in the HOP direction can increase accountability. We discuss different ways you can approach seeing someone break a rule and why going in the HOP direction can increase accountability. No Episode 39 - Do we feel the extra effort is worth it? 39 39 Episode 39 - Do we feel the extra effort is worth it? full 1126f11e-d8b5-47d1-b7f4-4cc9a8edb4d5 https://share.transistor.fm/s/8530acc6 Andy and Matt discuss what HOP means to them inside and outside of work. Also, do we feel it is really worth all the extra effort and energy? (spoiler alert - yes)

]]> Andy and Matt discuss what HOP means to them inside and outside of work. Also, do we feel it is really worth all the extra effort and energy? (spoiler alert - yes)

]]> Wed, 11 Sep 2024 01:00:52 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1501 Andy and Matt discuss what HOP means to them inside and outside of work. Also, do we feel it is really worth all the extra effort and energy? (spoiler alert - yes) Andy and Matt discuss what HOP means to them inside and outside of work. Also, do we feel it is really worth all the extra effort and energy? (spoiler alert - yes) No Episode 38 - How HOP can be described and applied outside of work 38 38 Episode 38 - How HOP can be described and applied outside of work full 0288a1e0-c218-4d40-a37f-5cf6f276aa0a https://share.transistor.fm/s/b23a5217 We use two (hopefully helpful) analogies to describe what we mean when we say "HOP is not a program". Andrea shares a personal story with her daughter about how she applies this change in thought process to resolving conflict.

]]> We use two (hopefully helpful) analogies to describe what we mean when we say "HOP is not a program". Andrea shares a personal story with her daughter about how she applies this change in thought process to resolving conflict.

]]> Wed, 28 Aug 2024 01:01:09 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1687 We use two (hopefully helpful) analogies to describe what we mean when we say "HOP is not a program". Andrea shares a personal story with her daughter about how she applies this change in thought process to resolving conflict. We use two (hopefully helpful) analogies to describe what we mean when we say "HOP is not a program". Andrea shares a personal story with her daughter about how she applies this change in thought process to resolving conflict. No Episode 37 - Resilient Design (part 2) 37 37 Episode 37 - Resilient Design (part 2) full c33e53d9-d55b-4b83-aa62-0d68eb3af2f0 https://share.transistor.fm/s/f9cca30d Andy finishes her "glove story" and shares how she came to understand what "capacity to fail safely" meant.

]]> Andy finishes her "glove story" and shares how she came to understand what "capacity to fail safely" meant.

]]> Wed, 14 Aug 2024 01:01:08 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1710 Andy finishes her "glove story" and shares how she came to understand what "capacity to fail safely" meant. Andy finishes her "glove story" and shares how she came to understand what "capacity to fail safely" meant. No Episode 36 - Resilient design in action 36 36 Episode 36 - Resilient design in action full 3e2fe3af-3a3b-4848-acda-5f8995fe13b6 https://share.transistor.fm/s/31423a3a Andy shares her personal story of understanding what it means to "design differently" in HOP and how we can build more resilient systems.

]]> Andy shares her personal story of understanding what it means to "design differently" in HOP and how we can build more resilient systems.

]]> Wed, 31 Jul 2024 12:42:40 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1930 Andy shares her personal story of understanding what it means to "design differently" in HOP and how we can build more resilient systems. Andy shares her personal story of understanding what it means to "design differently" in HOP and how we can build more resilient systems. No Episode 35 - Thinking, Learning, and Designing Differently 35 35 Episode 35 - Thinking, Learning, and Designing Differently full 805655y1 https://share.transistor.fm/s/9512c836 Wed, 17 Jul 2024 01:00:00 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1774 We break down how we explain what HOP is and what happens if we change the way we think. We break down how we explain what HOP is and what happens if we change the way we think. No Episode 34 - Something you can try tomorrow to "do HOP" (part 4) 34 34 Episode 34 - Something you can try tomorrow to "do HOP" (part 4) full 71vl3n41 https://share.transistor.fm/s/017ba200 Wed, 03 Jul 2024 01:00:00 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1847 The (thrilling) conclusion to Andy's list of behaviors she changed while working at a large organization after learning about HOP. The (thrilling) conclusion to Andy's list of behaviors she changed while working at a large organization after learning about HOP. No Episode 33 - Something you can try tomorrow to "do HOP" (part 3) 33 33 Episode 33 - Something you can try tomorrow to "do HOP" (part 3) full 81x74pv0 https://share.transistor.fm/s/2a0fc35e Wed, 19 Jun 2024 01:00:00 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1739 Andrea continues sharing her personal examples of when she individually "did HOP" while at a large organization. Andrea continues sharing her personal examples of when she individually "did HOP" while at a large organization. No Episode 32 - Something you can try tomorrow to "do HOP" (part 2) 32 32 Episode 32 - Something you can try tomorrow to "do HOP" (part 2) full x06lwvm0 https://share.transistor.fm/s/c3fcc3b0 Wed, 05 Jun 2024 01:00:00 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1966 We continue with Andrea's examples of behaviors she changed while working at a large organizations in a safety role. We continue with Andrea's examples of behaviors she changed while working at a large organizations in a safety role. No Episode 31 - Something you can try tomorrow to "do HOP" 31 31 Episode 31 - Something you can try tomorrow to "do HOP" full 81qq88x1 https://share.transistor.fm/s/97eeb654 Wed, 22 May 2024 01:00:00 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1841 Andrea shares how she started putting HOP intro action while in an individual contributor role. Andrea shares how she started putting HOP intro action while in an individual contributor role. No Episode 30 - What to do with the "inexperienced workforce" 30 30 Episode 30 - What to do with the "inexperienced workforce" full k18mvyk0 https://share.transistor.fm/s/c73f4656 Wed, 08 May 2024 01:00:00 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 2005 The new generations of workers is not going anywhere, so we revisit the topic of episode 23 (based on listener questions) and add more to the discussion. The new generations of workers is not going anywhere, so we revisit the topic of episode 23 (based on listener questions) and add more to the discussion. No Episode 29 - What to do when your big ticket solution from Operational Learning gets shot down 29 29 Episode 29 - What to do when your big ticket solution from Operational Learning gets shot down full 80z75wl1 https://share.transistor.fm/s/5d06dbab Wed, 24 Apr 2024 01:00:00 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1701 We discuss a recent question we were asked around how to move forward after the biggest (and likely most expensive) solution from your operational learning session is axed by Leadership. We discuss a recent question we were asked around how to move forward after the biggest (and likely most expensive) solution from your operational learning session is axed by Leadership. No Episode 28 - HOP outside of work 28 28 Episode 28 - HOP outside of work full 815zmj80 https://share.transistor.fm/s/45ef9013 Wed, 10 Apr 2024 05:00:00 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1802 Andrea shares a difficult situation she is navigating and how what she has learned from HOP influences her life outside of work. Andrea shares a difficult situation she is navigating and how what she has learned from HOP influences her life outside of work. No Episode 27 - "HOP is adding too much extra work" / A case for HOP 27 27 Episode 27 - "HOP is adding too much extra work" / A case for HOP full 70y634z1 https://share.transistor.fm/s/d8bd5703 Wed, 27 Mar 2024 05:00:00 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1874 We discuss the common push back that the internal requirements following any Operational Learning can feel like a burden, but there are ways we can push on those constraints. Also - Matt was able to use a very confusing (but maybe helpful) puppy analogy. We discuss the common push back that the internal requirements following any Operational Learning can feel like a burden, but there are ways we can push on those constraints. Also - Matt was able to use a very confusing (but maybe helpful) puppy analogy. No Episode 26 - "I like HOP, but our recent incident was too severe and we need to return to basics" / A case for HOP 26 26 Episode 26 - "I like HOP, but our recent incident was too severe and we need to return to basics" / A case for HOP full 713zrmy0 https://share.transistor.fm/s/2ba49bc5 Wed, 13 Mar 2024 05:00:00 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1915 We start with a story around a rule of unknown origins. From there, we explore why after major incidents even "HOP" leaders want to go back to their prior ways. We start with a story around a rule of unknown origins. From there, we explore why after major incidents even "HOP" leaders want to go back to their prior ways. No Episode 25 - "We pay people to follow the rules" / A case for HOP 25 25 Episode 25 - "We pay people to follow the rules" / A case for HOP full 815z6v60 https://share.transistor.fm/s/1ad41532 Wed, 28 Feb 2024 05:00:00 -0500 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1801 We discuss the common objection around "rules" and the role they play in keeping people safe. As you might expect, it leads us back to the conversation around people problems vs. system problems. We discuss the common objection around "rules" and the role they play in keeping people safe. As you might expect, it leads us back to the conversation around people problems vs. system problems. No Episode 24 - "But I fundamentally believe all accidents are preventable" / A case for HOP 24 24 Episode 24 - "But I fundamentally believe all accidents are preventable" / A case for HOP full 815zjj60 https://share.transistor.fm/s/fef75413 Wed, 14 Feb 2024 05:00:00 -0500 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1287 Andy and (a sick) Matt discuss one of the most common places of tension when someone talks about HOP. What does it mean when we say "not all accidents are preventable"? Andy and (a sick) Matt discuss one of the most common places of tension when someone talks about HOP. What does it mean when we say "not all accidents are preventable"? No Episode 23 - "Our workforce is too inexperienced and they keep making mistakes" / A case for HOP 23 23 Episode 23 - "Our workforce is too inexperienced and they keep making mistakes" / A case for HOP full v17zl3m0 https://share.transistor.fm/s/736c7999 Wed, 31 Jan 2024 05:00:00 -0500 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1522 The workforce is getting younger and coming in with less experience. We discuss why it is so crucial to learn from the new workforce about their reality. The workforce is getting younger and coming in with less experience. We discuss why it is so crucial to learn from the new workforce about their reality. No Episode 22 - " But at the end of the day I still have to answer to regulators and our legal team" / A case for HOP 22 22 Episode 22 - " But at the end of the day I still have to answer to regulators and our legal team" / A case for HOP full j12zx971 https://share.transistor.fm/s/9637fdc5 Wed, 17 Jan 2024 05:00:00 -0500 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1762 We tackle the next audience question centered around how HOP may run into conflict with both regulating bodies and internal legal teams. We tackle the next audience question centered around how HOP may run into conflict with both regulating bodies and internal legal teams. No Episode 21 - "If my injury rate won't improve then why should I bother?" / A case for HOP 21 21 Episode 21 - "If my injury rate won't improve then why should I bother?" / A case for HOP full x16z69q1 https://share.transistor.fm/s/0c1618a9 Wed, 03 Jan 2024 05:00:00 -0500 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1458 We answer a listener's question around injury rates and the adoption of HOP. We answer a listener's question around injury rates and the adoption of HOP. No Episode 20 - "We don't have the time to make this change" / A business case for HOP 20 20 Episode 20 - "We don't have the time to make this change" / A business case for HOP full 805zl721 https://share.transistor.fm/s/35ccf3f6 Wed, 20 Dec 2023 05:00:00 -0500 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1635 We tackle a listen asked question on how to handle the pushback from leadership that the organization does not have "the time or the resources to make this change" by making a business case for HOP. We tackle a listen asked question on how to handle the pushback from leadership that the organization does not have "the time or the resources to make this change" by making a business case for HOP. No Episode 19 - How can an organization adopt HOP? 19 19 Episode 19 - How can an organization adopt HOP? full 81xnl761 https://share.transistor.fm/s/0b677aed Wed, 06 Dec 2023 05:00:00 -0500 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1802 After wrapping up homework with our invented mitigation defense, we move on to share how we see HOP adopted by organizations. We'll spend time on what's worked well for some places and what challenges we hear most often. After wrapping up homework with our invented mitigation defense, we move on to share how we see HOP adopted by organizations. We'll spend time on what's worked well for some places and what challenges we hear most often. No Episode 18 - Performance Modes and Mitigation Defenses 18 18 Episode 18 - Performance Modes and Mitigation Defenses full 70wnzxk1 https://share.transistor.fm/s/0ceb9a82 Wed, 22 Nov 2023 05:00:00 -0500 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1970 Andy starts with a story around how we respond to an incident without considering what performance mode(s) the people executing the task are in. From there, we discuss why we should shift our energy and resources into adding mitigation defenses rather than something like "retraining" post-incident. Andy starts with a story around how we respond to an incident without considering what performance mode(s) the people executing the task are in. From there, we discuss why we should shift our energy and resources into adding mitigation defenses rather tha No Episode 17 - Performance Modes 17 17 Episode 17 - Performance Modes full z0r94wy1 https://share.transistor.fm/s/34d05916 Wed, 08 Nov 2023 05:00:00 -0500 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1682 Let's talk about Performance Modes. What are they and how do they fit into our view of work? Let's talk about Performance Modes. What are they and how do they fit into our view of work? No Episode 16 - Operational Learning (part 6) 16 16 Episode 16 - Operational Learning (part 6) full 70vp2970 https://share.transistor.fm/s/580bd277 Wed, 25 Oct 2023 05:00:00 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1911 We wrap up the operational learning mini-series by going over what happens after you define the problem statements. We wrap up the operational learning mini-series by going over what happens after you define the problem statements. No Episode 15 - Operational Learning (part 5) 15 15 Episode 15 - Operational Learning (part 5) full j1277rn0 https://share.transistor.fm/s/62d784e3 Wed, 11 Oct 2023 05:00:00 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1710 We define the problems from episode 14's operational learning session and discuss what goes into properly crafting problem statements. We define the problems from episode 14's operational learning session and discuss what goes into properly crafting problem statements. No Episode 14 - Operational Learning (part 4) 14 14 Episode 14 - Operational Learning (part 4) full 60m43491 https://share.transistor.fm/s/693b3484 Wed, 27 Sep 2023 05:00:00 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1838 We talk through how we create the conditions for candor while we're working with different organizations. From there, Andy practices some operational learning on what it's like for Matt to book their travel. We talk through how we create the conditions for candor while we're working with different organizations. From there, Andy practices some operational learning on what it's like for Matt to book their travel. No Episode 13 - Operational Learning (part 3) 13 13 Episode 13 - Operational Learning (part 3) full 61m4r320 https://share.transistor.fm/s/85ac78a0 Wed, 13 Sep 2023 05:00:00 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1673 We cover how the homework from last episode (being teachable) works with a 3.5 year old. Then it's all about creating the conditions for candor and psych safety. We cover how the homework from last episode (being teachable) works with a 3.5 year old. Then it's all about creating the conditions for candor and psych safety. No Episode 12 - Operational Learning (part 2) 12 12 Episode 12 - Operational Learning (part 2) full 70wnrq71 https://share.transistor.fm/s/2b15a45f Wed, 30 Aug 2023 05:00:00 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 2184 We start by discussing the complexity of... you guessed it - baseball. From there, we start breaking down operational learning through the idea of "being teachable". We start by discussing the complexity of... you guessed it - baseball. From there, we start breaking down operational learning through the idea of "being teachable". No Episode 11 - Operational Learning (part 1) 11 11 Episode 11 - Operational Learning (part 1) full z1r98vz0 https://share.transistor.fm/s/ceecc4c3 Wed, 16 Aug 2023 08:00:00 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1988 It's time for another mini-series, and this time we're looking at all things operational learning. We start the series by discussing one area that makes operational learning so crucial - complexity science. It's time for another mini-series, and this time we're looking at all things operational learning. We start the series by discussing one area that makes operational learning so crucial - complexity science. No Episode 10 - Agency and Empowerment 10 10 Episode 10 - Agency and Empowerment full 81qyjkm1 https://share.transistor.fm/s/233475dd Wed, 02 Aug 2023 08:00:00 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 2066 Story Time! Andrea shares a story about giving agency to a group of workers and the changes that followed. Story Time! Andrea shares a story about giving agency to a group of workers and the changes that followed. No Episode 9 - Accountability (part 3) 9 9 Episode 9 - Accountability (part 3) full 2194wk50 https://share.transistor.fm/s/f23c5773 Wed, 19 Jul 2023 08:00:00 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1771 We wrap up the 3 part Accountability series by covering counterfactuals and how they impact our view of people or system problems, the role of a culpability matrix, and how to create a high accountability environment. We wrap up the 3 part Accountability series by covering counterfactuals and how they impact our view of people or system problems, the role of a culpability matrix, and how to create a high accountability environment. No Episode 8 - Accountability (part 2) 8 8 Episode 8 - Accountability (part 2) full z0rmkvl1 https://share.transistor.fm/s/9f02a22c Wed, 05 Jul 2023 08:00:00 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1844 We answer the question "when should we use HR disciplinary action/punishment?" with some stories and examples. From there, we look at how counterfactuals impact our post-event learning. We answer the question "when should we use HR disciplinary action/punishment?" with some stories and examples. From there, we look at how counterfactuals impact our post-event learning. No Episode 7 - Accountability (part 1) 7 7 Episode 7 - Accountability (part 1) full j0246m70 https://share.transistor.fm/s/aa01cf9e Wed, 21 Jun 2023 08:00:00 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1829 So it begins! Part 1 of the multi-part Accountability discussion. We dive into Accountability and what it means to "hold someone accountable". So it begins! Part 1 of the multi-part Accountability discussion. We dive into Accountability and what it means to "hold someone accountable". No Episode 6 - Taylorism (part 2) 6 6 Episode 6 - Taylorism (part 2) full 81nnzl51 https://share.transistor.fm/s/2582b58b Wed, 07 Jun 2023 08:00:00 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1860 Let's wrap up Taylorism (for now) with some practical examples and ways you can identify it in the workplace. Then it's on to Accountability. Let's wrap up Taylorism (for now) with some practical examples and ways you can identify it in the workplace. Then it's on to Accountability. No Episode 5 - Taylorism (part 1) 5 5 Episode 5 - Taylorism (part 1) full 70w27rl1 https://share.transistor.fm/s/4673d662 Wed, 24 May 2023 08:00:00 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1785 We'll go over some examples of where the parent-child dynamic happened in our week - from there it's all about Taylorism. We'll go over some examples of where the parent-child dynamic happened in our week - from there it's all about Taylorism. No Episode 4 - Parent / Adult / Child Ego States 4 4 Episode 4 - Parent / Adult / Child Ego States full 7034px61 https://share.transistor.fm/s/14bd3220 Wed, 24 May 2023 08:00:00 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1843 We discuss safety controls we defeat (or totally ignore) because they lack operational fidelity. Next it's onto audits / observations and the parent-child dynamic that is frequently present in our lives. We discuss safety controls we defeat (or totally ignore) because they lack operational fidelity. Next it's onto audits / observations and the parent-child dynamic that is frequently present in our lives. No Episode 1 - Fundamental Attribution Error 1 1 Episode 1 - Fundamental Attribution Error full x068lvk0 https://share.transistor.fm/s/c160271e Wed, 24 May 2023 08:00:00 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1755 So it begins... We'll discuss what we're doing with this podcast and where fundamental attribution error shows up in our lives. Also, homework? So it begins... We'll discuss what we're doing with this podcast and where fundamental attribution error shows up in our lives. Also, homework? No Episode 3 - Safety Controls 3 3 Episode 3 - Safety Controls full 60mp68m1 https://share.transistor.fm/s/77f86f6a Wed, 24 May 2023 08:00:00 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1807 Matt discusses his (ex?) fear of flying and we drill deeper into the idea of risk normalization. From there, it's on to safety "controls" and the human condition. Do they always play nice? Matt discusses his (ex?) fear of flying and we drill deeper into the idea of risk normalization. From there, it's on to safety "controls" and the human condition. Do they always play nice? No Episode 2 - Risk Normalization 2 2 Episode 2 - Risk Normalization full p0kjpk91 https://share.transistor.fm/s/bef53b2c Wed, 24 May 2023 08:00:00 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 1727 We discuss real examples of fundamental attribution error inside and outside of the workplace. Then it's on to risk normalization - is it something we can change? We discuss real examples of fundamental attribution error inside and outside of the workplace. Then it's on to risk normalization - is it something we can change? No Welcome to A Hop Podcast (With No Name) 1 1 Welcome to A Hop Podcast (With No Name) full 81xpnpk1 https://share.transistor.fm/s/ec6077e5 Wed, 10 May 2023 12:15:00 -0400 Andrea Baker & Matt Florio Andrea Baker & Matt Florio 593 Today you will hear about our all new podcast and what it's all about. Today you will hear about our all new podcast and what it's all about. No